Vehicle report

2025 FORD EXPLORER

Compare every FORD EXPLORER yearNHTSA and EPA records

Service bulletins

179 bulletins

Technical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.

RGTM-26.AF Expl&Aviator

Over The Air

Quality improvements include: -Rear Gate latch calibration update to permit unlatching via the release button when the system has lost position memory and is stuck in a middle-latch position

SSM 55116

Service Bulletin/Repair Instructions

Some of the following vehicles: * 2025-2026 Expedition/Navigator built on or after 02-Feb-2025 * 2025-2026 F-Super Duty built on or after 02-Feb-2025 * 2025-2026 Explorer/Aviator built on or after 02-Feb-2025 * 2025-2026 Nautilus built on or after 17-Feb-2025 * 2025-2026 F-150 built on or after 16-Jul-2025 may exhibit all of the following symptoms: - "No Key Detected" message displayed on the instrument panel cluster (IPC) - Key fob does not work in the backup slot. - Remote keyless entry (RKE) (lock and unlock from the key fob) functionality will work to lock/unlock the vehicle. If the vehicle exhibits these symptoms, manually enter the vehicle identification number (VIN) into the VIN entry dialog in the Ford Diagnosis and Repair System (FDRS) and then start a session using the Vehicle Communication Module (VCM) II, VCM 3, Vehicle Communication and Measurement Module (VCMM) or later level device with a universal serial bus (USB) cable disconnected from the laptop. Download the "BCM - Body Control Module (BCM) Hardware Test" app

SSM 55118

Service Bulletin/Repair Instructions

Some of the following vehicles: * 2023-2025 F-Super Duty built on or before 02-Feb-2025 * 2024-2026 Ranger/Bronco/Mustang * 2024-2025 F-150 built on or before 15-Jul-2025 * 2024-2025 Nautilus built on or before 16-Feb-2025 * 2025 Explorer/Aviator built on or before 01-Feb-2025 may exhibit all of the following symptoms: - "No Key Detected" message displayed on the instrument panel cluster (IPC). - Key fob does not work in the backup slot. - Remote keyless entry (RKE) (lock and unlock from the key fob) functionality will work to lock/unlock the vehicle. If the vehicle exhibits these symptoms, start the vehicle using both key fobs. If the no crank/no start condition with "No Key Detected" concern is present, reprogram both key fobs and retest. If the no crank/no start condition with "No Key Detected" is still present, replace the body control module (BCM). Refer to Workshop Manual (WSM), Section 419-10. For claiming, use causal part 15604 and labor operation MT55118SSM up to 1.8 hours.

SSM 55100

Service Bulletin/Repair Instructions

For Various Ford and Lincoln vehicles, if diagnostics lead to the replacement of the front seat cushion cover J-clips, lower-level service parts are now available. Use service part W709919-S901 if the J-clip is completely detached from the seat cover and W715386-S424 if the clip is still partially attached. It is not necessary to replace the seat cover if only the J-clip is separating from the cover. Refer to PTS Home > Technical Assistance > Technical Support Videos > Section 501- Body and Paint > Seat J-Clips. For claiming, use causal parts from list below and labor operations 63100A and 63100A5. Causal Parts for claiming: Bronco/Bronco Sport/Escape/Explorer/Expedition/Navigator: 7862900 or 7862901 F-150/F-Super Duty: 1562900 or 1562901 Ranger/Maverick: 6062900 or 6062901

PSCM-26.AA Explorer&Aviat

Over The Air

Quality improvements include: -Power Steering Control Module update to prepare the vehicle for a future BlueCruise enhancement

PHX-26.2.0.8 Expl&Aviator

Over The Air

Quality improvements include: -Android system update

SSM 55069

Service Bulletin/Repair Instructions

Some 2020-2025 Explorer vehicles equipped with a power roof opening panel may exhibit a sunshield with localized bunching or binding/inoperative. This may be due to a broken or missing sunshield fabric retainer/clip. A revised sunshield clip (LJ6Z-5452118-B) is now available to address this condition. It is not necessary to replace the entire sunshield assembly if the clip(s) are broken or missing. Refer to Workshop Manual (WSM), Section 501-17 Roof Opening Panel > General Procedures > Inspection and Replacement of the Roof Opening Panel Shield Clip.

SSM 55060

Service Bulletin/Repair Instructions

Some 2024-2026 Explorer vehicles built on or before 27-Feb-2026 and equipped with the panoramic glass roof may exhibit an uneven gap at the front edge of the roof opening panel shield when fully closed. The gap is an appearance issue only, but may allow outside light to pass through the opening. A new gap hider seal has been released to correct this condition (service part number SB5Z-7851884-A). Adjustment or replacement of the glass, shade or headliner assembly is not necessary. The new seal is installed directly onto the existing vertical flange that is present and visible at the front of the opening when the shade is opened. Once installed, the front edge of the shade will press against the new seal when fully closed. To install, center the seal in the opening with the flexible material facing the power shade and press the seal u-channel over the vertical flange. Explorer vehicles built on or after 27-Feb-2026 have the seal already installed and can be referenced if necessary. Once the seal is installed, perform the shield/shade initialization procedure in Workshop Manual (WSM), Section 501-05 > Gen

SSM55059

Service Bulletin/Repair Instructions

Some 2021-2023 F-150 vehicles equipped with a 3.5L PowerBoost engine, 2020-2026 Explorer vehicles equipped with a 3.3L hybrid engine, and 2020-2023 Lincoln Aviator vehicles equipped with a 3.0L EcoBoost hybrid engine may exhibit an illuminated powertrain malfunction (wrench) indicator with diagnostic trouble code (DTC) P0A1E stored in the powertrain control module (PCM). The vehicle may be unable to enter electric-only drive modes as expected during normal drive cycles. This may be due to the belt integrated starter generator (BISG). For vehicles with this condition, follow the necessary Pinpoint Test in Workshop Manual (WSM), Section 303-06 for DTC P0A1E and repair the vehicle as directed. Note that previous replacement of the BISG does not negate the need for subsequent BISG replacements if directed to do so by the appropriate Pinpoint Test diagnostics. Engineering is investigating this BISG quality concern. Monitor PTS for updates regarding this investigation.

TSB 26-2349

Service Bulletin/Repair Instructions

This bulletin supersedes 25-2415. Reason for update: To add production build dates of the right-side engine valve cover. Some of the vehicles listed in the Model statement above may exhibit oil consumption and blue smoke from the tailpipe. This may be due to the sealing process of the positive crankcase ventilation (PCV) baffle which is part of the valve cover assembly.

TCU-26.2.11.5 Expl & Avia

Over The Air

Quality improvements include: - Connectivity robustness updates

SSM 55031

Service Bulletin/Repair Instructions

Some 2021-2026 Ford/Lincoln vehicles may exhibit various symptoms including but not limited to the auto start/stop system not operating as intended with a "Check Charging System" message in the instrument panel cluster (IPC) while the charging system is operating properly with no charging related diagnostic trouble codes (DTC) stored. This may be due to someone using an aftermarket programmer to change the body control module (BCM) configuration to disable the auto start/stop system or perform other unsupported programming modifications. To correct this condition on F-150 and Bronco vehicles, download and run the Ford Diagnosis and Repair System (FDRS) application titled "BCM-Charging System Configuration Correction". Running this application will determine if the BCM configuration was modified by the customer and if so, provide the option to return the configuration back to factory settings. For other vehicle models exhibiting concerns related to unsupported aftermarket BCM programming, submit a Technical Support Request (TSR) requesting support to revert the BCM configuration

ECG-26.2.11.5 Expl & Avia

Over The Air

Quality improvements include: - Updates the connectivity settings to remove an outdated ePrivacy sub-menu, ensuring all displayed options are active and relevant.

26E04

Emissions

NEW VEHICLE DELIVERY HOLD - Emissions Recall 26E04 Certain 2021-2025 Model Year F-150, Maverick, Mustang, Ranger, Expedition, Bronco Sport, Explorer, Bronco, Navigator, and Aviator Vehicles Powertrain Control Module Software Update

TSB 26-2269

Service Bulletin/Repair Instructions

Some of the vehicles listed in the Model statement above may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble codes (DTCs) P0300 and/or P0316 stored in the powertrain control module (PCM) (with no other relevant DTCs present) during a cold start after a 3 to 8 hours cold soak. This may be due to the machining surface of the intake ports in the cylinder head.

TSB 26-2302

Service Bulletin/Repair Instructions

This bulletin supersedes 26-2150. Reason for update: To remove the M6 nut from the part list and remove the Steps to install the M6 nut from the Service Procedure. Some of the vehicles listed in the Model statement above may exhibit all of the following conditions: * "Steering Assist Fault Service Required" message displayed in the instrument panel cluster (IPC) * Reduced steering assist * Diagnostic trouble codes (DTCs) U3008:1B and/or U3009:1B stored in the power steering control module (PSCM) This may be due to the PSCM ground connections.

26B14

Other

Customer Satisfaction Program 26B14 Certain 2025 Model Year Explorer Vehicles Missing Google Automotive Services Accessory Protocol Interface Module (APIM) Software Update

SSM 54948

Service Bulletin/Repair Instructions

Some 2025-2026 Explorer/Aviator/Police Interceptor Utility non-hybrid vehicles built on 06-Feb-2025 and through 13-Dec-2025 may exhibit various drivability symptoms including a rough idle or hesitation shortly after refueling. These symptoms may also be accompanied by liquid fuel in the fuel vapor lines and fuel vapor canister as well as an illuminated malfunction indicator lamp (MIL) with diagnostic trouble codes (DTC) P0133, P0300, P0301, P0302, P0303, P0304, P0305, and/or P0306 stored in the powertrain control module (PCM). This condition may be due to an intermittently sticking fuel level vent valve on the fuel tank allowing fuel to enter the evaporative emissions system lines and evaporative emissions canister during refueling. If the customer states that the drivability symptoms occurred after recently filling the vehicle, replace the fuel tank (9002) and evaporative emissions canister (9D653). Refer to Workshop Manual (WSM), Section 310-01 to replace the fuel tank. Refer to WSM, Section 303-13 to replace the evaporative emission canister. For claiming use causal part 9002 and labor operations 90

SSM 54936

Service Bulletin/Repair Instructions

Some 2025 Explorer Platinum vehicles may exhibit a chirp sound instead of a horn honk when locking or remote starting the vehicle. This is intended operation after a recent over-the-air (OTA) update that enabled the open on approach feature. No diagnostics or repairs should be performed for this condition.

SSM 54902

Service Bulletin/Repair Instructions

For 20202026 vehicles equipped with the 10R60 transmission, a new Transmission Clutch Circuit Leak Test has been introduced in the Ford Diagnosis and Repair System (FDRS). This test utilizes the pressure and vacuum transducer (PVT) when available. Workshop Manual (WSM) updates related to this diagnostic procedure are planned for release in Q4 2026. The new test improves the accuracy of detecting leaks within transmission fluid circuits and replaces the previous air check method. The previous air check procedure has been shown to produce a high rate of false positives, which may lead to unnecessary repairs when no actual leak is present. Accordingly, the air check procedure is not to be used for diagnosing internal transmission hydraulic leaks or as justification for transmission replacement.

TSB 26-2263

Service Bulletin/Repair Instructions

This bulletin supersedes 26-2112. Reason For Update: add 2026 model year vehicles, update LV fluid XT-10-QLVC and CXT-10-LV6 description to add "Transfer Case Fluid 4WD Only", and update Step 4 to inspect/replace 7H351 and 7B177 outside of this article. Some of the vehicles listed in the Model statement above may exhibit at least one of the following conditions: - No upshift past second gear - Unable to achieve third gear ratio - Illuminated MIL with DTCs P0757 and P2701 This may be due to a damaged one-way clutch (OWC).

SSM 54882

Service Bulletin/Repair Instructions

Some 2025-2026 Explorer/Aviator vehicles may exhibit a no crank/no start/discharged battery condition with diagnostic trouble codes (DTC) B144D:29, B144E:29, B1555:29, B1556:29 and/or U3003:16 stored in the rear gate trunk module (RGTM). The power liftgate may also be inoperative. This may be due to water intrusion into the left and/or right power liftgate motors caused by a loose grommet on the electrical harness at the body pass-through. To correct this condition, install a new power liftgate motor corresponding to the DTC(s) set in the RGTM (B144D:29/B144E:29 Ýleft¨ or B1555:29/B1556:29 Ýright¨). To prevent water intrusion into the new liftgate motor, make sure the grommet on the new motor is seated properly by pushing on the grommet at the body pass-through until it clicks into place. For claiming, use causal part 14B351 (Explorer) or 14B350 (Aviator) and labor operations 12651D and 14350AL (left) or 14350AR (right) or 14350AT (both) If a vehicle with this concern exhibits water intrusion, corrosion, or unseated grommets in or around the liftgate motor, submit a Global Concern Report

TSB 26-2210

Service Bulletin/Repair Instructions

Some of the vehicles listed in the Model statement above may exhibit all of the following conditions: * Engine misfire condition * Illuminated malfunction indicator lamp (MIL) with diagnostic trouble codes (DTC) P0301, P0302, P0303, and/or P0304 stored in the powertrain control module (PCM)

SSM 54857

Service Bulletin/Repair Instructions

2020-2026 Explorer/Escape/Corsair, 2021-2026 Bronco Sport/Bronco, 2022-2026 Maverick, 2024-2026 Mustang/Ranger/Nautilus vehicles equipped with a 2.0L or 2.3L EcoBoost engine may require removal of the turbocharger wastegate control actuator linkage for various reasons. The Workshop Manual (WSM), Section 303-04 Fuel Charging and Controls - Turbocharger - 2.0L/2.3L EcoBoost > Removal and Installation > Wastegate Control Actuator Linkage service procedure been added. In addition, the wastegate actuator rod (9E408), associated retention springs (9342) and retaining clips (00817) have been released as lower-level components to complete the repair without replacing the entire turbocharger wastegate actuator assembly.

TSB 26-2242

Service Bulletin/Repair Instructions

This bulletin supersedes 25-2213. Reason for update: update the Service Procedure to add notes to clarify the customer symptoms, applicability of this TSB, directing technicians to evaluate both front strut mounts, and add Figure 1 to identify the specific area of the strut mount to observe. Some of the vehicles listed in the Model statement above may exhibit a click/pop noise while turning the steering wheel from straight ahead to full lock during low speed turning events. This noise may be due to the front upper strut mount washer movement under steering loads.

SSM 54829

Service Bulletin/Repair Instructions

Some 2024-2026 Nautilus and 2025-2026 Explorer/Aviator vehicles equipped with power autofold exterior mirrors may exhibit concerns with the passenger mirror not automatically folding in or out at times, while the driver side mirror automatically folds properly. This may be due to the software in the driver door module (DDM) and passenger door module (PDM). To correct the condition, reprogram the DDM and PDM using the latest software level of the Ford Diagnosis and Repair System (FDRS) scan tool. For claiming, use causal part 14B291 and labor operation MT14B291SSM up to 0.4 hours.

SSM 54827

Service Bulletin/Repair Instructions

Some 2020-2026 Explorer/Police Interceptor Utility/Aviator vehicles may require replacement of the front drive halfshaft inner/outer CV joint boot for various reasons. If Workshop Manual (WSM), Section 205-04 > Diagnosis and Testing leads to CV joint boot replacement, L1MZ-3A331-G (Explorer/Police Interceptor Utility front inner/outer CV joint boot kit), L1MZ-3A331-H (Aviator front inner/outer CV joint boot kit), L1MZ-3A331-F (Explorer/Police Interceptor Utility front inner CV joint boot kit) and L1MZ-3A331-E (Aviator front inner CV joint boot kit) have been released for service. Refer to WSM, Section 205-04 for Removal and Installation procedures.

SSM 54809

Service Bulletin/Repair Instructions

Some 20242025 Explorer vehicles built on 01-Feb-2024 and through 31-Jul-2024 may exhibit a rattle/clunk/knock noise from the front suspension at low speeds between 830 mph (1348 km/h) over harsh/uneven pavement such as cracks and small bumps while driving straight (not while turning). This condition may be due to a loose pressure tube within the front strut assembly and may be present in either front strut. In some cases, a louder noise from one strut can mask a lesser noise from the opposite strut, which may result in only one strut being replaced and a repeat visit if the other strut later becomes apparent. When diagnosing, evaluate both front struts for the concern. To repair, replace the affected front strut(s) as necessary. For claiming, use causal part 18124 and labor operation 18124A (one side) or 18124AT (both sides). If the noise persists, refer to Workshop Manual (WSM), Section 204-01 for normal diagnostics.

TSB 26-2185

Service Bulletin/Repair Instructions

This bulletin supersedes 25-2621. Reason for update: add 2026 model year vehicles and Transit, update the causal part number (15604), update the Service Procedure, update the service labor operations for 2023 F-Super Duty, and add service labor operations for Transit. Some vehicles listed in the Model statement above may exhibit a no crank/no start condition where the customer cannot start their vehicle. The vehicle may also exhibit a "No Key Detected" message displayed on the instrument panel cluster (IPC), and no key fob works in the back up slot. The remote keyless entry (RKE) functionality will work to lock/unlock the vehicle.

26B08

Other

Certain 2025 Bronco/Ranger and 2025-2026 Explorer/Aviator 4-wheel drive vehicles equipped with a 10R60 transmission. Transmission Replacement

DDM-26.21.5 Explorer

Over The Air

Quality improvements include: -Prevents window bounce backs after using the one touch up feature

SSM 54800

Service Bulletin/Repair Instructions

Some 2025-2026 Explorer/Aviator and 2026 Expedition/Navigator vehicles may exhibit an intermittent inoperative remote start feature using either the key fobs or the Ford/Lincoln App. This may be due to the software in the body control module (BCM). After replicating the concern, use the Ford Diagnosis and Repair System (FDRS) to monitor the RMTSTRT_F_ARB_LST and RMTSTRT_F_TRGT_NM parameter identification (PIDS) in the BCM. If both PID values show "true" in any of the last 5 saved values, engineering is currently working on a solution for this condition that is expected in Q4 2026. Schedule service appointments for customers once the repair becomes available. If either of the BCM PID values do not show "true" in any of the saved values, refer to Workshop Manual (WSM), Section 501-14 Handles, Locks, Latches, Entry Systems > Diagnosis and Testing > Locks, Latches and Entry Systems > Pinpoint Test R (Explorer/Aviator)/Pinpoint Test V (Expedition/Navigator) for normal diagnostics and repair as necessary outside of this article. For claiming, use causal part 15604 and labor operations 12651D and 12651D45

SSM 54795

Service Bulletin/Repair Instructions

Some 2021-2023 F-150 vehicles equipped with a 3.5L PowerBoost engine and 2020-2026 Explorer vehicles equipped with a 3.3L hybrid engine may exhibit an illuminated powertrain malfunction (wrench) indicator with diagnostic trouble code (DTC) P0A1E stored in the powertrain control module (PCM). The vehicle may be unable to enter electric-only drive modes as expected during normal drive cycles. This may be due to the software within the belt integrated starter generator (BISG). For vehicles with this condition, follow Pinpoint Test I: Battery Isolation/Voltage Stabilization Control Circuit Carry Outance located in the Workshop Manual (WSM), Section 303-06D and repair the vehicle as necessary. Note that the BISG is on backorder status at the time of this publication and Ford is working to make parts available. Engineering is investigating this concern. Monitor PTS for updates.

TSB 26-2200

Service Bulletin/Repair Instructions

Some of the vehicles listed in the Model statement above may exhibit an inoperative dark car mode. The vehicle may exhibit at least one of the following features remaining functional when dark car mode is enabled: * Illuminated odometer, compass, outside air temperature, audio/phone display. * Illuminated main message center display area. * Courtesy lighting * Welcome/farewell animation * Night lock indicator * Passenger airbag disable (PAD) indicator dims to minimum brightness * Locking flash/horn feedback This may be due to the software in the body control module (BCM) and the accessory protocol interface module (APIM).

SSM 54792

Service Bulletin/Repair Instructions

Some 2025-2026 Explorer vehicles equipped with a 2.3L EcoBoost engine and built on 16-Aug-2025 and through 5-Mar-2026 may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble code (DTC) P0335 stored in the powertrain control module (PCM). DTC P033F may also be stored in the PCM. This may be due to a pin fit concern at PCM connector C1381E pin 7. To correct this condition, install a new terminal in wiring harness connector C1381E pin 7 (GN/BN) using terminal repair kit DU2Z-14474-CA. Refer to Wiring Diagram, Cell 5 for wiring repair information. For claiming use causal part 12A581 and labor operations 12650D and 12650D45WR.

RCM-26.4.2.1 Explorer

Over The Air

Quality improvements include: -Updates the Restraint Control Module to prevent a potential internal fault that may cause a warning light to illuminate for one key cycle

SSM 54787

Service Bulletin/Repair Instructions

Some 2020-2023 Aviator and 2025-2026 Explorer/Police Interceptor Utility hybrid vehicles may exhibit a "Refuel Error See Manual" message in the instrument panel cluster (IPC) after installing a replacement fuel filler door assembly (7827936). This may be due to a concern with the replacement fuel filler door assembly. This condition does not affect vehicle durability and no additional diagnosis or service is required for this condition at this time. Inform customers that they can continue to drive the vehicle and Ford is currently working on a solution for this condition that is expected Q3 2026. Further replacement of the fuel filler door assembly will not resolve this condition at this time. Monitor Professional Technician System (PTS) for additional information and schedule service appointments for customers once the repair becomes available. If a customer vehicle exhibits this concern, submit a Vehicle Concern Report. To submit a report, click on the "Submit Global Concern Report (GCR)" link at the upper right of the PTS Vehicle ID screen (vehicle identification number ÝVIN¨ required) a

SSM 54783

Service Bulletin/Repair Instructions

Some 2021-2023 F-150 vehicles equipped with a 3.5L PowerBoost engine and 2020-2026 Explorer vehicles equipped with a 3.3L hybrid engine may exhibit an illuminated powertrain malfunction (wrench) indicator with diagnostic trouble code (DTC) P0A1E stored in the powertrain control module (PCM). The vehicle may be unable to enter electric-only drive modes as expected during normal drive cycles. This may be due to the software within the belt integrated starter generator (BISG). For vehicles with this condition, follow Pinpoint Test G located in the Workshop Manual (WSM), Section 303-06D and repair the vehicle as necessary. Note that the BISG is on backorder status at the time of this publication and Ford is working to make parts available. Engineering is investigating this concern. Monitor PTS for updates.

TSB 26-2196

Service Bulletin/Repair Instructions

This bulletin supersedes 26-2100. Reason for update: To update vehicle symptoms, affected vehicle lines, and model years. Some of the vehicles listed in the Model statement above may exhibit at least one of the following conditions: Poor speaker sound quality (static, pop, crackle) while using Apple CarPlay® or Bluetooth audio Poor or muffled outbound phone call sound quality while using Apple CarPlay® or Bluetooth audio This may be due to the software in the accessory protocol interface module (APIM).

SSM 54774

Service Bulletin/Repair Instructions

Some 2024-2026 Explorer/Aviator/Police Interceptor Utility vehicles may exhibit an illuminated malfunction indicator (MIL) lamp with engine over-temperature warning in the message center and poor air conditioning (A/C) performance from the engine cooling fan not running. Diagnostic trouble codes (DTC) B3A1B, P0113, P0217, and/or P0480 may be stored in the powertrain control module (PCM). This may be due to poor engine compartment ground connections at G105, G107, G111 and/or G122. Refer to the Wiring Diagram (WD) > Grounds Cell 010 > Pages 2, 3, 7 and 8. Prior to any Workshop Manual (WSM) diagnostics, verify all listed grounds are tightened to 62 lb-in (7 Nm) to resolve this condition. If symptoms or DTCs return after all grounds are tightened, follow normal WSM diagnostics.

PAC-26.3.3 Explorer

Over The Air

Quality improvements include: -Enhanced audio performance

SSM 54760

Service Bulletin/Repair Instructions

2025-2026 Explorer/Aviator vehicles are no longer equipped with light emitting diode (LED) confirmation on the vehicles key fob indicating that the vehicle has remote started (or not remote started). Factory key fobs with remote start no longer contain an LED feedback indicator. Do not replace the key fob for this condition. This is a normal operating characteristic and no service action is necessary.

SSM 54756

Service Bulletin/Repair Instructions

2021-2026 Explorer vehicles equipped with the 2.3L EcoBoost engine may require air conditioning (A/C) compressor belt removal for various reasons. The Workshop Manual (WSM), Section 303-05A Accessory Drive - 2.3L EcoBoost > Removal and Installation > Air Conditioning (A/C) Compressor Belt procedure has been revised to eliminate cutting the A/C compressor belt to remove it. Refer to the updated procedure to reuse the belt.

TSB 26-2150

Service Bulletin/Repair Instructions

This TSB supersedes TSB 26-2035. Reason for update: update the Service Procedure to add figures 1, 2, 5 and 6 to clarify the ground location, update Steps (13-15, 21-22), and update the Parts list according to the type of vehicle variant and repair. Some of the vehicles listed in the Model statement above may exhibit all of the following conditions: * "Steering Assist Fault Service Required" message displayed in the instrument panel cluster (IPC) * Reduced steering assist * Diagnostic trouble codes (DTCs) U3008:1B and/or U3009:1B stored in the power steering control module (PSCM) This may be due to the PSCM ground connections.

SSM 54719

Service Bulletin/Repair Instructions

For 20212026 vehicles equipped with the 10R80 transmission, a new Transmission Clutch Circuit Leak Test has been introduced in the Ford Diagnosis and Repair System (FDRS). This test utilizes the pressure and vacuum transducer (PVT) when available. When referred to a specific clutch (A-F) test by a pinpoint test in Workshop Manual (WSM), Section 307-01 > Diagnosis and Testing, the Clutch Assembly tests have been updated with a hyperlink to the new Transmission Line Pressure Test - Pressure Vacuum Transducer (PVT) Is Available procedure in WSM, Section 307-01 > General Procedures. This procedure provides instructions to perform the FDRS Transmission Clutch Circuit Leak Test when applicable. The new test improves the accuracy of detecting leaks within transmission fluid circuits and replaces the previous air check method. The previous air check procedure has been shown to produce a high rate of false positives, which may lead to unnecessary repairs when no actual leak is present. Accordingly, the air check procedure is not to be used for diagnosing internal transmission hydraulic leaks or as justification

SSM 54720

Service Bulletin/Repair Instructions

Various 2020-2026 Ford and Lincoln vehicles equipped with blind spot information system (BLIS) may experience an inoperative blind spot monitoring with a "Blind Spot System Fault" message displayed in the instrument panel cluster (IPC). This may also be accompanied by diagnostic trouble codes (DTCs) B118C:11 and/or B118C:15 stored in the driver door module (DDM), and/or B118D:11 and/or B118D:15 stored in the passenger door module (PDM). This may be due to the wiring connector from the mirror to the BLIS module. If diagnostics lead to an internal mirror wiring harness fault, a new lower level BLIS light pigtail is now released for service. It is not necessary to replace the exterior mirror assembly. Use part number SC3Z-14A411-B to resolve the concern.

TSB 25-2422

Service Bulletin/Repair Instructions

This article supersedes TSB 25-2372 to update the vehicle symptoms.

SSM 54674

Service Bulletin/Repair Instructions

For 2021-2026 vehicles equipped with the 10R80 transmission, a new Transmission Clutch Circuit Leak Test has been introduced in the Ford Diagnosis and Repair System (FDRS). This test utilizes the pressure and vacuum transducer (PVT) when available. The Workshop Manual (WSM) has been updated under Section 307-01 > Diagnosis and Testing to include this procedure. The new test improves the accuracy of detecting leaks within transmission fluid circuits and replaces the previous air check method.

TSB 26-2112

Service Bulletin/Repair Instructions

This bulletin supersedes TSB 26-2059. Reason For Update: To add missing labor operations. Some of the vehicles listed in the Model statement above may exhibit at least one of the following conditions: - No upshift past second gear - Unable to achieve third gear ratio - Illuminated malfunction indicator lamp (MIL) with DTCs P0757 and P2701 This may be due to a damaged one-way clutch (OWC).

SSM 54655

Service Bulletin/Repair Instructions

Some 2020-2026 Explorer/Police Interceptor Utility/Aviator vehicles may exhibit a concern of inoperative, rattling, crackling and/or distorted sound from one or more speakers (but not all speakers). This may be due to other components located near the suspect speaker. Workshop Manual (WSM), Section 415-00 > Diagnosis and Testing > Pinpoint Test D (2020-2024 Explorer/Police Interceptor Utility, 2025-2026 Aviator) and Pinpoint Test E (2020-2024 Aviator, 2025-2026 Explorer/Police Interceptor Utility) have been updated with additional direction when isolating the cause of the condition.

TSB 26-2100

Service Bulletin/Repair Instructions

This article supersedes TSB 25-2477 to update the Labor Operation Descriptions. Some of the vehicles listed in the Model statement above may exhibit at least one of the following conditions: Poor speaker sound quality (static, pop, crackle) while using Bluetooth audio Poor outbound phone call sound quality while using Bluetooth This may be due to the APIM (accessory protocol interface module) software.

SSM 54614

Service Bulletin/Repair Instructions

Some 2020-2024 Explorer vehicles equipped with a 2.3L engine and 2020-2026 Explorer/Police Interceptor Utility/Aviator vehicles equipped with a 3.0/3.3L engine may require various repairs associated with the fuel tank and/or fuel pump and sender unit. Workshop Manual (WSM), Section 310-00 > Removal and Installation for the fuel tank and fuel pump and sender unit have been revised to eliminate the need to remove the driveshaft as part of the service procedure. Labor times have also been updated to reflect this WSM revision.

TSB 26-2059

Service Bulletin/Repair Instructions

This bulletin supersedes TSB 25-2423. Reason For Update: Replace the incorrect acronym SOWC with the correct acronym OWC. Some of the vehicles listed in the Model statement above may exhibit at least one of the following conditions: - No upshift past second gear - Unable to achieve third gear ratio - Illuminated malfunction indicator lamp (MIL) with DTCs P0757 and P2701 This may be due to a damaged one-way clutch (OWC).

SSM 54601

Service Bulletin/Repair Instructions

Ford and Lincoln vehicles equipped with wired keyless entry keypad systems and accessory wireless keyless entry keypad systems may or may not come with a wallet card containing the master code. Unlike the integrated wired keypad, the accessory wireless keypad master code cannot be retrieved from the vehicle using a diagnostic scan tool or from the label printed on the body control module (BCM). The Factory Keyless Entry Code application within the diagnostic scan tool will not provide an applicable master code for the accessory wireless keypad. If the wallet card for an accessory keypad is not available, the "Wireless RF Keypad Diagnosis Guide" can be referenced and provides direction on how to retrieve the master code. This guide is located under the Workshop Manual tab > Accessories > Installation > Wireless RF Keypad Diagnosis Guide > PPT C > Step C2. Note: The only available keypad for some vehicles from the assembly plant is the accessory wireless keyless entry keypad. The integrated wired keypad cannot be installed on vehicles not equipped from the factory with a wired keyless entry k

HCM-25.5.0 Explorer

Over The Air

Quality improvements include: -Enhanced dynamic bending lights performance

SSM 54592

Service Bulletin/Repair Instructions

For 20172026 vehicles equipped with a 10R transmission, a revision to the Road Testing Vehicle procedure has been made in the WSM, located in Section 307-01 > Diagnosis and Testing. This updated procedure improves the diagnosis of customer reported transmission concerns and aids in locating the proper root cause. During diagnosis and testing, details regarding whether the condition is more prevalent when the vehicle is hot or cold, throttle percentage at the time of occurrence, vehicle speed, the specific shift involved, and whether the issue occurs during transmission engagements (N>R, N>D, R>D, or D>R) should be noted. Engineering requests including these detailed operating conditions that will significantly assist with root cause analysis. Diagnosis, testing, and repair should use established labor times outside this article.

SSM 54593

Service Bulletin/Repair Instructions

Some 2024-2025 F-150, Expedition/Navigator, Escape/Corsair, Bronco, Explorer, Mustang, Maverick vehicles equipped with a 1.5/2.0/2.3/3.5L EcoBoost engine and built on 01-Oct-2024 and through 31-May-2025 may exhibit an extended crank condition, strong fuel smell in the engine oil, high engine oil level and/or may have various drivability diagnostic trouble codes (DTCs) stored in the powertrain control module (PCM) with an illuminated malfunction indicator lamp (MIL). This may be due to an internal fuel leak of the high-pressure fuel pump causing fuel to enter the crankcase and reduce fuel pressure in the direct injection fuel rail. Diagnose this condition using Pinpoint Test HP located in Workshop Manual (WSM), Section 303-04. If no DTCs are stored in the PCM, proceed from Step HP1 to Step HP5 and continue testing. Repair as necessary outside of this article. For claiming, if high-pressure fuel pump replacement is required, use causal part number 9D376 and labor operation code 9543A. If the root cause is identified as anything other than the fuel injection pump, claim the repair outside of this article.

SSM 54581

Service Bulletin/Repair Instructions

Some 2024-2026 Nautilus and 2025-2026 Explorer/Aviator vehicles equipped with power folding mirrors may exhibit concerns with the auto folding mirror functionality not matching the status selected by the switch in the center display screen menu. Examples include auto folding not operating when the switch is enabled and/or auto folding continuing to function when the switch is disabled. This may be due to the software in the driver door module (DDM) and passenger door module (PDM). Power folding mirror operation from the physical button is not affected by this condition. Inform customers that engineering is currently working on a solution for this condition that is expected in Q4 2026. Replacement or reprogramming of the accessory protocol interface module (APIM), DDM, or PDM will not resolve this condition. Monitor Professional Technician System (PTS) for additional information and schedule service appointments for customers once the repair becomes available. If the vehicle exhibits this condition, submit a Vehicle Concern Report. To submit a report, click on the "Submit Global Concern Report"

SSM 54582

Service Bulletin/Repair Instructions

Some 2024 Nautilus and 2025 Explorer vehicles equipped with the Google Maps Navigation System (minor feature code HKCGA) may experience a blank/white Google map screen, inoperative live traffic data, inoperative voice assistant, the inability to sign into a Google account in the center touch screen, unable to access the Google Play Store in the center display screen, and/or inability to connect to other apps in the center display screen. This may be due to the vehicles Connectivity Package not being activated. To verify if the vehicle has an active Connectivity Package (free or paid) enter the vehicle identification number (VIN) in Professional Technician System (PTS) then navigate to the upper blue tab titled Connected Vehicle > Vehicle Software Subscriptions. It will clearly state if the vehicle has a trial or paid subscription, along with the expiration date. These vehicles come with a free Connectivity Package that lasts for 1 year. To activate the free trial period or to subscribe to a paid subscription, have the customer follow the steps located within The Ford/Lincon App and follow the prompts

TSB 26-2013

Service Bulletin/Repair Instructions

Some of the vehicles listed in the Model statement above may exhibit a media bin that will not open consistently. This may be due to lack of tension between the media bin door and media pads.

PHX-25.DC Explorer

Over The Air

Quality improvements include: -Enables the Open on Approach feature on the vehicle

TSB 25-2621

Service Bulletin/Repair Instructions

Some vehicles listed in the Model statement above may exhibit a no crank/no start condition where the customer cannot start their vehicle. The vehicle may also exhibit a "No Key Detected" message displayed on the instrument panel cluster (IPC), and no key fob works in the back up slot. The remote keyless entry (RKE) functionality will work to lock/unlock the vehicle.

SSM 54556

Service Bulletin/Repair Instructions

All 2024-2025 Nautilus and 2025 Explorer/Aviator/Expedition/Navigator vehicles will have the Alexa Built-In feature removed from the vehicle in Q1 2026 due to the end of life of Amazon Alexa services in all Ford/Lincoln Digital Experience vehicles. Google Assistant will continue to be the default voice assistant in these vehicles. No additional actions should be taken in an attempt to restore Alexa Built-In functionality.

TSB 26-2035

Service Bulletin/Repair Instructions

This TSB supersedes TSB 25-2350 to update the Service Procedure, vehicles affected, and parts list. Some of the vehicles listed in the Model statement above may exhibit all of the following conditions: * "Steering Assist Fault Service Required" message displayed in the instrument panel cluster (IPC) * Reduced steering assist * Diagnostic trouble codes (DTCs) U3008:1B and/or U3009:1B stored in the power steering control module (PSCM) This may be due to the PSCM ground connections.

SSM 54548

Service Bulletin/Repair Instructions

Some 2025-2026 Explorer vehicles equipped with a 2.3L EcoBoost engine built on or after 16-Aug-2025 may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble code (DTC) P0335 stored in the powertrain control module (PCM). DTC P033F may also be stored in the PCM. This may be due to a pin fit concern at PCM connector C1381E pin 7. To correct this condition, install a new terminal in wiring harness connector C1381E pin 7 (GN/BN) using terminal repair kit DU2Z-14474-CA. Refer to Wiring Diagram, Cell 5 for wiring repair information. For claiming use causal part 12A581 and labor operations 12650D and 12650D45WR.

SSM 54518

Service Bulletin/Repair Instructions

Some 2024-2026 Nautilus, 2025-2026 Explorer/Aviator and 2025 Expedition/Navigator vehicles may exhibit a concern where during an inbound phone call using CarPlay®, the person in the vehicle cannot be heard. This may be due to the software in the accessory protocol interface module (APIM). Replacement or reprogramming of the APIM will not resolve this condition. Inform customers that engineering is currently working on a software solution for this condition and will be released via a software update delivered over-the-air (OTA) expected by April 2026. The software will update automatically if vehicle connectivity is enabled in the vehicle settings. Schedule a service visit for customers who have disabled vehicle connectivity or who report that they did not receive the update by May 2026. Monitor Professional Technician System (PTS) for additional information.

SSM 54516

Service Bulletin/Repair Instructions

2020-2026 Police Interceptor Utility vehicles may require level III ballistic panels to be replaced due to broken mounting tabs. Individual level III ballistic panel mounting tab service parts are now available: right-hand (78201B68) and left-hand (78201B69). Replacement of the level III ballistic panel assembly is not required for this condition. Level IV ballistic panels do not have removable mounting tabs and still require complete panel replacement. Level III vs level IV ballistic panels can be identified by a large roman numeral label on the panel or by the vehicle window sticker if equipped.

SSM 54502

Service Bulletin/Repair Instructions

Some 2025-2026 Expedition/Navigator/Explorer/Aviator and 2024-2026 Nautilus vehicles equipped with the Google Maps Navigation System (minor feature code HKCGA) may experience a blank screen for Google Maps or the absence of live traffic data. To correct this condition, refer to the Workshop Manual (WSM), Section 415-00 > Diagnosis and Testing > Information and Entertainment System. The WSM has been updated with improved diagnostics for this condition. To confirm whether a vehicle is built with a specific minor feature code, review the build information by double-clicking the vehicle identification number (VIN) in the upper left corner of the Professional Technician System (PTS).

BCM-25.6.0 Explorer

Over The Air

Quality improvements include: -Prevents instances where the Ford App commands may be inoperative following a software update

PHX-25.1.2.5.5 Explorer

Over The Air

Quality improvements include: -Android Auto enhancements -Android security updates

TCU-25.2.8.5 Explorer

Over The Air

Quality improvements include: -Addresses a loss of connectivity caused by a Cellular Service outage

25N19

Other

Customer Satisfaction Program 25N19 Certain 2024-2026 Model Year Corsair and Certain 2025-2026 Model Year Explorer and Aviator Vehicles Windshield Replacement

TSB 25-2580

Service Bulletin/Repair Instructions

Some of the vehicles listed in the Model statement above may exhibit steering column shrouds that are misaligned or pushed out. This may be due to the wiring harness causing interference with the upper and lower shroud connection. Additional Model specification: Equipped with BlueCruise hands free driving system.

SSM 54399

Service Bulletin/Repair Instructions

Some 2025 Aviator/Explorer/Police Interceptor Utility vehicles may exhibit diagnostic trouble code (DTC) C1110:56 and/or U3000:96 stored in the power steering control module (PSCM) after programming the PSCM, or may display the following message in Ford Diagnosis and Repair System (FDRS) when performing PSCM programmable module installation (PMI): "It has been detected that a Model Year 2025 Steering Gear (R1MC - level) is fitted to this vehicle. It is not possible to run the Power Steering Control Module (PSCM) Programmable Module Installation (PMI) application on this Steering Gear. If later software is available, this PSCM can be updated by running the PSCM Software Update application." This may be due to the calibration in the PSCM. When installing a replacement steering gear, make sure the part number begins with prefix "S1MZ". If DTC U3000:96 previously set after programming the PSCM, continue with normal diagnostics outside this article. Refer to Workshop Manual (WSM), Section 211-02 > Diagnosis and Testing. Improvements have been made to the diagnostics for this DTC.

ECG-25.2.8.5 Explorer

Over The Air

Quality improvements include: -Enhanced FordPass connectivity

SSM 54313

Service Bulletin/Repair Instructions

Some 2020-2025 various Ford and Lincoln vehicles equipped with blind spot information system (BLIS) may experience an inoperative blind spot monitoring with a "Blind Spot System Fault" message displayed in the instrument panel cluster (IPC). This may also be accompanied by diagnostic trouble codes (DTCs) B118C:11 and/or B118C:15 stored in the driver door module (DDM), and/or B118D:11 and/or B118D:15 stored in the passenger door module (PDM). This may be due to the wiring connector from the mirror to the BLIS module. If diagnostics lead to an internal mirror wiring harness fault, a new lower level BLIS light pigtail is now released for service. It is not necessary to replace the exterior mirror assembly. Use part number SC3Z-14A411-B to resolve the concern.

25B52

Other

Customer Satisfaction Program 25B52 Certain 2025 Model Year Explorer and Aviator Missing Audio Tile – Accessory Protocol Interface Module Software Update

ABS-25.AR Explorer

Over The Air

Quality improvements include: -Addresses a false positive Diagnostic Trouble Code due to high sensitivity that may cause a hard brake pedal and some lamps in the cluster. Issue gets resolved in the next key cycle -Addresses key off load battery usage caused by the Electric brake boost stsying active

TSB 25-2477

Service Bulletin/Repair Instructions

Some of the vehicles listed in the Model statement above may exhibit at least one of the following conditions: Poor speaker sound quality (static, pop, crackle) while using Bluetooth audio Poor outbound phone call sound quality while using Bluetooth This may be due to the APIM (accessory protocol interface module) software.

SSM 54271

Service Bulletin/Repair Instructions

Some 2025 Explorer vehicles equipped with a 2.3L EcoBoost engine may require various repairs and/or maintenance on the fuel system. This may require removal of the high-pressure fuel injectors, high pressure fuel pump, and/or fuel tank/sender. The applicable Workshop Manual (WSM) Sections 310-00 and 303-04 have been revised to reflect updated replacement service procedure steps for these components. Some component removal steps were eliminated from the service procedures and service labor times adjusted to reflect the latest WSM updates.

Customer Script-Expl Hood

Other

2020-2025 MY Explorer hood- customer script

SSM 54254

Service Bulletin/Repair Instructions

Some 2025 Explorer/Aviator vehicles may exhibit a condition where the instrument panel cluster (IPC) displays an unexpected Watch the Road warning while using BlueCruise with no diagnostic trouble codes (DTCs) stored related to the driver-assist systems. This may be due to the steering column tilt angle and/or driver seat position (height and backrest angle). Replacing components is not expected to resolve this issue. Optimize driver head position by adjusting the steering column tilt angle and driver seat position (height and backrest angle) to ensure the driver status monitor camera (DSMC) mounted on top of the steering column has a clear view of the drivers entire face from chin to forehead. Provide both Explorer and Aviator customers with a printout of the Lincoln Aviator Owners Manual page titled, Lincoln BlueCruise > How Does BlueCruise Work. The Explorer Owner's Manual is in process of being updated. If the customers symptom persists after the above adjustments have been performed, continue with normal diagnostics found in the Workshop Manual (WSM), Section 419-03B.

TSB 25-2423

Service Bulletin/Repair Instructions

Some of the vehicles listed in the Model statement above may exhibit at least one of the following conditions: - No upshift past second gear - Unable to achieve third gear ratio - Illuminated malfunction indicator lamp (MIL) with DTCs P0757 and P2701 This may be due to a damaged one-way clutch (OWC).

SSM 54233

Service Bulletin/Repair Instructions

Some 2025 Explorer/Aviator/Police Interceptor Utility vehicles may exhibit a "Front Camera Fault Service Required" message appearing in the instrument panel cluster (IPC) with diagnostic trouble code (DTC) C1001:31 setting in the image processing module A (IPMA). This may be due to a loose or partial connection at the front windshield camera, connector C9449 on Explorer/Police Interceptor Utility and C9128 on Aviator. Check and verify this connection prior to starting Workshop Manual (WSM) Pinpoint Tests. If the connection is secure, continue with normal diagnostics.

SSM 54227

Service Bulletin/Repair Instructions

Some 2024-2025 Nautilus and 2025 Explorer/Aviator/Expedition/Navigator vehicles equipped with Ford/Lincoln Digital Experience may exhibit a "Map Source Not Available" message on the instrument panel cluster display (IPC) when using Google Maps via Apple CarPlay®. Google Maps does not yet support displaying the navigation map on the IPC within the Apple CarPlay® environment and this is currently the expected behavior. Replacing or reprogramming the accessory protocol interface module (APIM) will not resolve this condition and no diagnosis or repair is necessary. Inform the customer that a future Google Maps update for iPhone is anticipated to enable this functionality. This update will be delivered directly through the Google Maps app on their iPhone and will not require an over the air (OTA) software update or dealership visit.

TSB 25-2421

Service Bulletin/Repair Instructions

This article supersedes TSB 25-2283 to add production cutoff dates. Some of the vehicles listed in the Model statement above may exhibit at least one of the following conditions: Inbound call cannot be heard Wireless charger icon inaccurate Auto hold, auto start-stop, and/or defrost button LED indicators inoperative This may be due to the accessory protocol interface module (APIM) software.

SSM 54202

Service Bulletin/Repair Instructions

Some 2023-2025 Explorer (rear windows only), Bronco Sport, Escape, and Maverick vehicles equipped with minor feature code B2DAC may exhibit an inoperative passenger front and/or rear window switch. To confirm a vehicle is built with a certain minor feature code, review the build information by clicking "Additional Information" under Vehicle Information or double-clicking the vehicle identification number (VIN) in the upper left corner of Professional Technician System (PTS). This may be due to an open diode in one of the passenger window switches. To correct the condition, replace the passenger window switch of the affected window. If the condition persists continue with normal diagnostics. Refer to Workshop Manual, Section 501-11. For claiming, use causal part 14529 and labor operation 14529A in the Service Labor Time Standards (SLTS) Manual.

25H03

Other

Harvest Program 25H03 Certain 2024 - 2025 Model Year Bronco, Bronco Sport, Corsair, Escape, Explorer, Maverick, Mustang, and Ranger Vehicles with 1.5L, 2.0L, or 2.3L Engine Spark Plug Replacemen

TSB 25-2415

Service Bulletin/Repair Instructions

This article supersedes TSB 25-2361 to update the Service Procedure. Some of the vehicles listed in the Model statement above may exhibit oil consumption and blue smoke from the tailpipe. This may be due to the sealing process of the PCV baffle which is part of the valve cover assembly.

SSM 54137

Service Bulletin/Repair Instructions

Various 2021-2025 Ford and Lincoln vehicles equipped with the rear camera on demand feature may exhibit "Please Check Surroundings For Safety" or "Full View Not Available" messages when the rear camera button is pressed and the vehicle is not in reverse. Inform customers this condition is considered normal operation and does not affect vehicle durability because the full rear view camera image can only be shown when the vehicle is in reverse. No additional diagnosis or service is required for this condition.

SSM 54138

Service Bulletin/Repair Instructions

Some 2024-2025 F-150, Expedition/Navigator, Escape/Corsair, Bronco, Explorer, Mustang, Maverick vehicles equipped with a 1.5/2.0/2.3/3.5L EcoBoost engine and built on 01-Oct-2024 and through 31-May-2025 may exhibit an extended crank condition, strong fuel smell in the engine oil, high engine oil level and may have various drivability diagnostic trouble codes (DTCs) stored in the powertrain control module (PCM) with an illuminated malfunction indicator lamp (MIL). This may be due to an internal fuel leak of the fuel injection pump causing fuel to enter the crankcase and reduce fuel pressure in the high pressure fuel rail. Diagnose this condition using Pinpoint Test HP located in the Workshop Manual, Section 303-04A. If no DTCs are stored in the PCM, proceed from Step HP1 to Step HP5 and continue testing. For claiming, if fuel injection pump replacement is required, use causal part number 9D376 and labor operation code 9543A. If the root cause is identified as anything other than the fuel injection pump, claim the repair outside of this article. Note: Components damaged as a result of this failure mode

TSB 25-2372

Service Bulletin/Repair Instructions

This article supersedes TSB 25-2294 to update the vehicle lines affected. Some of the vehicles listed in the Model statement above may exhibit driver assistance feature warning messages displayed in the instrument panel cluster (IPC). Additionally, some modules may store invalid data/lost communication diagnostic trouble codes (DTCs). This may be due to software in the image processing module A (IPMA).

PHX-25.1.2.4 Explorer

Over The Air

Quality improvements include: -Introduces In-Vehicle Voice Feedback in Phoenix screen.

TSB 25-2361

Service Bulletin/Repair Instructions

Some of the vehicles listed in the Model statement above may exhibit oil consumption and blue smoke from the tailpipe. This may be due to the sealing process of the PCV baffle which is part of the valve cover assembly.

SSM 54090

Service Bulletin/Repair Instructions

Some 2021-2025 Ford and Lincoln vehicles equipped with SYNC4/Digital Experience may exhibit an unsuccessful telematics control unit module (TCU) software update or software activation during a universal serial bus (USB) update. This may be due to the vehicle connectivity setting being disabled.

25P20

Other

Certain 2025 Model Year Bronco, Explorer, Mustang, and Ranger Vehicles Engine Coolant Temperature Sensor Replacement On all affected vehicles, the Engine Coolant Temperature sensor (ECT) may have a poor solder joint internally, causing a Diagnostic Trouble Code (DTC) to set against the sensor for an open circuit and the check engine light to illuminate

TSB 25-2350

Service Bulletin/Repair Instructions

Some of the vehicles listed in the Model statement above may exhibit all of the following conditions: * "Steering Assist Fault Service Required" message displayed in the instrument panel cluster (IPC) * Reduced steering assist * Diagnostic trouble codes (DTCs) U3008 and/or U3009 stored in the power steering control module (PSCM) This may be due to the PSCM ground connections.

SSM 54051

Service Bulletin/Repair Instructions

Some 2024-2025 Nautilus, 2025 Explorer/Aviator/Expedition/Navigator vehicles may occasionally require a hard reset of the Ford/Lincoln Digital Experience system. To perform a hard reset, press and release the volume button on the center console 5 times within 7 seconds. Some vehicles with older level software may require the volume button to be pressed and held for at least 5 seconds. The Owners Manual is in process of being updated with this information.

SSM 54041

Service Bulletin/Repair Instructions

Some 2023-2025 Explorer (rear windows only), Bronco Sport, Escape, and Maverick vehicles equipped with minor feature code B2DAC may exhibit an inoperative passenger front and/or rear window. To confirm a vehicle is built with a certain minor feature code, review the build information by clicking "Additional Information" under Vehicle Information or double-clicking the vehicle identification number (VIN) in the upper left corner of Professional Technician System (PTS). This may be due to an open diode in the window switch. To correct the condition, replace the window switch of the affected window. If the condition persists continue with normal diagnostics. Refer to Workshop Manual, Section 501-11. For claiming, use causal part 14529 and labor operation 14529A in the Service Labor Time Standards (SLTS) Manual.

SSM 54039

Service Bulletin/Repair Instructions

Some 2025 Explorer vehicles equipped with a 2.3L EcoBoost engine may require removal of the turbocharger oil return tube due to various concerns. Workshop Manual, Section 303-04 has been updated with improved turbocharger oil return tube removal and installation service procedure steps.

SSM 54014

Service Bulletin/Repair Instructions

Some 2025 Explorer Active/Police Interceptor® Utility/Expedition/Navigator/Nautilus vehicles may exhibit diagnostic trouble codes (DTCs) B1A01:01, B1A02:01, B1A03:01, B1A04:01, B1A05:01 and/or B1A06:01 in the audio front control module (ACM) with no customer symptoms. This condition does not affect vehicle durability and no additional diagnosis or service is required.

SSM 54008

Service Bulletin/Repair Instructions

Some 2021-2025 F-150 non-Lightning, 2023-2025 F-Super Duty, 2024-2025 Ranger, and 2025 Explorer vehicles may exhibit a perceived improper functioning fog lamp(s). Customers may describe fog lamps blinking, turning on or off, or flashing. If the vehicle is equipped with cornering lamps, this may be normal function. Under certain conditions and inputs, either lamp might turn on or off independently to aid visibility during cornering. This condition does not affect vehicle durability and no additional diagnosis or service is required for this condition at this time. For additional cornering lamp information, refer to the Owner's Manual and/or Workshop Manual (WSM), Section 417-01.

TCU-25.2.8.4 Explorer

Over The Air

Software Update: Quality improvements include: -Includes a recovery mechanism for memory data in the Telematics Control Unit (TCU)

TSB 25-2294

Service Bulletin/Repair Instructions

Some of the vehicles listed in the Model statement above may exhibit driver assistance feature warning messages displayed in the instrument panel cluster (IPC). Additionally, some modules may store invalid data/lost communication diagnostic trouble codes (DTCs). This may be due to software in the image processing module A (IPMA).

TSB 25-2283

Service Bulletin/Repair Instructions

This article supersedes TSB 25-2157 to add a customer symptom. Some of the vehicles listed in the Model statement above may exhibit at least one of the following conditions: Inbound call cannot be heard Wireless charger icon inaccurate Auto hold, auto start-stop, and/or defrost button LED indicators inoperative This may be due to the APIM (accessory protocol interface module) software.

ECG-25.2.8.4.1 Explorer

Over The Air

Quality improvements include: -Robustness action to ensure Diagnostic Trouble Codes are being set correctly. -Prevents a network communication error that may cause an error message in the center screen

SSM 53971

Service Bulletin/Repair Instructions

Some 2023-2025 Escape vehicles equipped with a 1.5L/2.0L EcoBoost engine, 2023-2025 Corsair vehicles equipped with a 2.0L EcoBoost engine, 2024-2025 Nautilus vehicles equipped with a 2.0L EcoBoost engine, 2024-2025 Mustang vehicles with a 2.3L EcoBoost engine, and 2025 Bronco/Explorer/Ranger vehicles equipped with a 2.3L EcoBoost engine may exhibit an engine misfire condition with diagnostic trouble codes (DTC) P0301, P0302, P0303 and/or P0304 set in the powertrain control module (PCM). This may be due to the spark plugs and/or ignition coils. To correct the condition, refer to Workshop Manual (WSM), Section 303-07 for normal diagnostics.

SSM 53973

Service Bulletin/Repair Instructions

Some 2021-2024 Edge/Nautilus, 2021-2025 Bronco/Bronco Sport/E-Series/Escape/Corsair/Expedition/Navigator/Explorer/Aviator/F-150/F-Super Duty/Mustang/Ranger, and 2022-2025 Maverick vehicles may require an A/C compressor clutch assembly replacement be performed for various concerns. Workshop Manual (WSM), Section 412-00 Removal and Installation has been updated to eliminate the need to remove and install the A/C compressor to change out the A/C Compressor clutch assembly.

SSM 53982

Service Bulletin/Repair Instructions

Some 2020-2023 Explorer/Aviator, 2020-2025 Police Interceptor Utility, 2020-2022 Escape/Corsair, and 2022-2024 Maverick vehicles equipped with a hybrid powertrain may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble code (DTC) P2450:00 stored in the powertrain control module (PCM). This may be due to an evaporative emission system concern or may also be caused by the customer overfilling the fuel tank. If this condition occurs, perform normal diagnosis per Workshop Manual (WSM) Section, 303-13 and repair as necessary. Inform the customer that the condition may have been caused by overfilling of the fuel tank and to not top-off the fuel tank when the fuel pump nozzle automatically shuts off for the first time. Refer the customer to the Fuel and Refueling section of their Owner Manual for additional information.

SSM 53895

Service Bulletin/Repair Instructions

2025 Explorer/Police Interceptor Utility non-hybrid vehicles built on or after 05-Mar-2025 and 2025 Aviator vehicles built on or after 24-Apr-2025 are no longer equipped with the passenger side underbody air deflector. The vehicle is not misbuilt. Do not submit a claim for this condition.

SSM 53880

Service Bulletin/Repair Instructions

Some 2024-2025 Nautilus, 2025 Explorer/Aviator/Expedition/Navigator vehicles may occasionally require a hard reset of the Ford/Lincoln Digital Experience system. To perform a hard reset, press and release the volume button on the center console 5 times within 7 seconds. Some Nautilus vehicles with older level software, may require the volume button to be pressed and held for at least 5 seconds. The Owners Manual is in process of being updated with this information.

SSM 53863

Service Bulletin/Repair Instructions

Some 2025 Explorer/Aviator vehicles may exhibit driver assistance feature warning messages displayed in the instrument panel cluster (IPC). Additionally, some modules may store invalid data/lost communication diagnostic trouble codes (DTCs). The image processing module A (IPMA) should not store these DTCs. This condition may be due to the software in the IPMA causing no communication on the network. To restore communication/function, download and run the "IPMA - Image Processing Module A (IPMA) Recovery" app in the Ford Diagnosis and Repair System (FDRS) tool, then "Trusted Real-Time Operation Network (TRON) Module Authentication" following FDRS screen instructions. Next, download and run the "IPMA - Image Processing Module A (IPMA) Alignment" app, recheck DTCs and confirm that all warning messages are cleared from the IPC. For vehicles equipped with a 360 degree camera, perform the "360 Degree View Camera Alignment" procedure in Workshop Manual (WSM), Section 413-13. If these steps correct the condition, release the vehicle back to the customer.

SSM 53815

Service Bulletin/Repair Instructions

Some 2025 Explorer/Aviator vehicles may exhibit driver assistance feature warning messages displayed in the instrument panel cluster (IPC).

TSB 25-2213

Service Bulletin/Repair Instructions

This article supersedes TSB 25-2121 to update the affected production build dates. Some of the vehicles listed in the Model statement above may exhibit a click/pop noise while turning the steering wheel from straight ahead to full lock during low speed turning events. This noise may be due to front upper strut mount washer movement under steering loads.

SSM 53764

Service Bulletin/Repair Instructions

Some 2020 Continental, 2020-2024 Edge/Nautilus, 2020-2025 Explorer/Aviator/Escape/Corsair/F-150/F-Super Duty/Ranger/Transit/E-Series, 2021-2025 Bronco, and 2022-2025 Maverick vehicles may require an engine cooling system flush to be performed for various concerns. Workshop Manual (WSM), Section 303-03 has been updated to eliminate the need to remove and install the radiator assembly to perform a radiator flush.

SSM 53759

Service Bulletin/Repair Instructions

After replacement of any TRON module, the gateway module (GWM) and the TRON capable modules can set diagnostic trouble codes (DTCs) U211A, U211B, U211C, U3034, U3035, U3036, U35D9, U35DA and/or U35DB if the secret authentication security keys are not aligned between the modules, a loss of communication is occurring between modules and/or a module is not responding. This may be a result of missing the new module secret authentication security key obtained when running the Ford Diagnosis and Repair System (FDRS) "Trusted Real-Time Operation Network (TRON) Module Authentication" procedure after replacement. When replacing a TRON capable module, run the FDRS "Trusted Real-Time Operation Network (TRON) Module Authentication" procedure in the GWM tool box, not in the toolbox of the module with the DTC's, to distribute a new set of secret authentication security keys to all TRON-capable modules. Using the specific vehicle identification number (VIN), refer to Workshop Manual (WSM), Section 418-00 and 418-01 for updated DTCs, applicable TRON module listings and pinpoint tests.

OTA PCM-24.22.0 Explorer

Over The Air

Quality improvements include: -Addresses a potential false coolant head temperature DTC that triggers an engine warning light

25B17

Other

Certain 2025 Model Year Police Interceptor Explorer Vehicles Loss of Window Initialization – One-Touch Up Function

TSB 25-2157

Service Bulletin/Repair Instructions

Some of the vehicles listed in the Model statement above may exhibit at least one of the following conditions: Inbound call cannot be heard Wireless charger icon inaccurate This may be Some of the vehicles listed in the Model statement above may exhibit at least one of the following conditions: Inbound call cannot be heard Wireless charger icon inaccurate This may be due to the APIM (accessory protocol interface module) software due to the APIM (accessory protocol interface module) software.

OTA PCM-24.10.0 Explorer

Over The Air

Quality improvements include: -Addresses a potential false coolant head temperature DTC that triggers an engine warning light

SSM 53638

Service Bulletin/Repair Instructions

After replacement of any TRON module, the gateway module (GWM) and the TRON capable modules can set diagnostic trouble codes (DTCs) U211A, U211B, U211C, U3034, U3035, U3036, U35D9, U35DA and/or U35DB if the secret authentication security keys are not aligned between the modules, a loss of communication is occuring between modules and/or a module is not responding. This may be a result of missing the new module secret authentication security key obtained when running the Ford Diagnosis and Repair System (FDRS) "Trusted Real-Time Operation Network (TRON) Module Authentication" procedure after replacement. When replacing a TRON capable module, run the FDRS "Trusted Real-Time Operation Network (TRON) Module Authentication" procedure to distribute a new set of secret authentication security keys to all TRON-capable modules. Using the specific VIN, refer to Workshop Manual (WSM), Section 418-00 and 418-01 for updated DTCs, applicable TRON module listings and pinpoint tests.

SSM 53601

Service Bulletin/Repair Instructions

Some 2020-2023 Explorer/Aviator, 2020-2025 Police Interceptor Utility, 2020-2025 Escape/Corsair, 2022-2025 Maverick, and 2024-2025 Nautilus vehicles equipped with a hybrid powertrain may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble code (DTC) P2450:00 stored in the powertrain control module (PCM). This may be due to an evaporative emission system concern or may also be caused by the customer overfilling the fuel tank. If this condition occurs, perform normal diagnosis per Workshop Manual (WSM) Section, 303-13 and repair as necessary. Inform the customer that the condition may have been caused by overfilling of the fuel tank and to not top-off the fuel tank when the fuel pump nozzle automatically shuts off for the first time. Refer the customer to the Fuel and Refueling section of their Owner Manual for additional information.

SSM 53569

Service Bulletin/Repair Instructions

Some 2021-2025 Ford and Lincoln vehicles may exhibit diagnostic trouble code (DTCs) U2100 and/or U3002 stored in the cruise control module (CCM), side obstacle detection control module LH (SODL), side obstacle detection control module RH (SODR), side obstacle detection control module C (SODCMC) and/or side obstacle detection control module D (SODCMD) after a module replacement.

SSM 53564

Service Bulletin/Repair Instructions

Some 2024-2025 Explorer vehicles built on 01-Feb-2024 and through 31-Jul-2024 may exhibit a rattle/clunk/knock noise from the front suspension at low speeds between 8-30 mph (13-48 km/h) over bumpy or uneven pavement while driving straight.

TSB 25-2121

Service Bulletin/Repair Instructions

Some of the vehicles listed in the Model statement above may exhibit a click/pop noise while turning the steering wheel from straight ahead to full lock during low speed turning events. This noise may be due to front upper strut mount washer movement under steering loads.

SSM 53518

Service Bulletin/Repair Instructions

Some 2025 Explorer/Aviator vehicles built on or before 22-Feb-2025 may exhibit a no crank/no start and/or engine shuts off when placed into gear.

SSM 53519

Service Bulletin/Repair Instructions

Some 2020-2025 Explorer/Aviator vehicles equipped with a 3.0L EcoBoost engine may require removal of the left turbocharger oil supply tube due to various concerns.

25B02

Other

Certain 2025 Model Year Aviator and Explorer Vehicles Equipped With a 2.3L or 3.0L GTDI Engine Powertrain Control Module (PCM) Software Update

SSM 53509

Service Bulletin/Repair Instructions

Some 2025 Explorer vehicles built on or before 27-Nov-2024 may exhibit driver power door lock and auto start stop system inoperative with diagnostic trouble code (DTC) P166B in the gear shift module (GSM).

OTA TCU-25.2.7.5 Exporer

Over The Air

Quality improvements include: -Robustness action to improve connectivity and location dependent features.

TSB 25-2072

Service Bulletin/Repair Instructions

Some of the vehicles listed in the Model statement above may exhibit an incorrectly illuminated malfunction indicator lamp (MIL) with diagnostic trouble codes (DTCs) P008A and/or P0420 stored in the powertrain control module (PCM) and no other driveability symptoms present. This may be due to the software level of the PCM.

TSB 25-2074

Service Bulletin/Repair Instructions

This article supersedes TSB 24-2384 to update the vehicle lines and model years affected.

SSM 53470

Service Bulletin/Repair Instructions

Some 2025 Explorer/Aviator vehicles may exhibit a no crank/no start and/or engine shuts off when placed into gear.

OTA ECG-24.2.5.7 Explorer

Over The Air

Quality improvements include: -Enhanced connectivity experience -Enhanced software update performance -Addresses key off load battery drain caused by modules staying awake after key off

SSM 53444

Service Bulletin/Repair Instructions

Some 2023-2025 Ford vehicles were not produced with a factory wired keyless entry keypad.

25B01

Other

Certain 2024 Model Year F-150, Mustang, Expedition, Navigator, Transit, Super Duty, and 2025 Model Year Explorer vehicles, equipped a 10R80/10R100 Transmission. Transmission Assembly Replacement

24P36

Other

Certain 2025 Model Year Explorer vehicles Gear Shift Module Update

SSM 53374

Service Bulletin/Repair Instructions

Some 2025 Explorer/Aviator vehicles may exhibit a concern where it would require gateway module (GWM) replacement.

OTA GSM-25.8.10 Explorer

Over The Air

Quality improvements include: -Addresses a false DTC caused by a software bug -Robustness action to reduce Key off load battery drain caused by the Controller Area Network bus staying awake

SSM 53348

Service Bulletin/Repair Instructions

Some 2025 Explorer vehicles equipped with a 2.3L EcoBoost and 2025 Bronco Sport/Maverick vehicles equipped with a 2.0L EcoBoost may not be compatible with state emissions testing equipment if that equipment has not been updated to be compatible with the new testing protocols.

SSM 53344

Service Bulletin/Repair Instructions

Some 2025 Explorer Active/Police Interceptor® Utility vehicles may exhibit diagnostic trouble codes (DTCs) B1A01:01, B1A02:01, B1A03:01, B1A04:01, B1A05:01 and/or B1A06:01 in the audio control module (ACM) with no customer symptoms.

OTA TCU-24.2.5.9 Explorer

Over The Air

Quality improvements include: -Robustness action to improve connectivity and location dependent features.

SSM 53336

Service Bulletin/Repair Instructions

Some 2023-2025 Explorer/Aviator vehicles equipped with the 3.0L EcoBoost engine and up to 15,000 miles (24,140 km) may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble code (DTC) P219A (Bank 1 Air-Fuel Ratio Imbalance) and/or P219B (Bank 2 Air-Fuel Ratio Imbalance) stored in the powertrain control module (PCM) with no effect on vehicle operation.

SSM 53305

Service Bulletin/Repair Instructions

Some 2017-2025 Ford and Lincoln vehicles equipped with a 10R60/10R80/10R80 MHT/10R100 transmission may exhibit a whine noise at idle and/or while driving.

SSM 53291

Service Bulletin/Repair Instructions

Some 2025 Explorer vehicles equipped with a 2.3L EcoBoost engine may require removal of the turbocharger due to various concerns.

SSM 53292

Service Bulletin/Repair Instructions

Some 2018-2024 F-150/Edge, 2018 MKX, 2019-2023 Nautilus, 2020-2025 Explorer/Aviator, 2021-2024 Bronco, and 2024 Ranger vehicles equipped with a 2.7L or a 3.0L EcoBoost engine may exhibit an engine oil leak from the crankshaft rear seal with retaining plate.

SSM 53289

Service Bulletin/Repair Instructions

Some 2024-2025 Nautilus and 2025 Explorer/Aviator vehicles may exhibit a concern where during an inbound phone call the person in the vehicle cannot be heard.

TSB 24-2384

Service Bulletin/Repair Instructions

Some 2023-2025 Escape/Corsair vehicles equipped with a 1.5L or 2.0L EcoBoost engine, 2024 Mustang vehicles equipped with a 2.3L EcoBoost engine, 2024-2025 Nautilus, and 2025 Explorer vehicles equipped with a 2.3L EcoBoost engine may exhibit an engine misfire condition with diagnostic trouble codes (DTC) P0301, P0302, P0303 and/or P0304 set in the powertrain control module (PCM).

SSM 53151

Service Bulletin/Repair Instructions

Some 2025 Explorer vehicles built on 16-May-2024 and through 25-Jun-2024 may exhibit inoperative steering wheel switches located on both sides of the steering wheel.

TSB 24-2393

Service Bulletin/Repair Instructions

Some 2025 Explorer/Aviator vehicles built on or before 15-Oct-2024 with a 2.3L/3.0L EcoBoost engine may exhibit an engine over-temperature warning displayed in the IPC and an illuminated MIL with DTC P1299 along with P2C38 or P2C39 stored in the PCM.

SSM 53118

Service Bulletin/Repair Instructions

Some 2025 Explorer vehicles, excluding Police Interceptor® Utility, built on or before 04-Nov-2024 may exhibit a powertrain malfunction (wrench) indicator with diagnostic trouble code (DTC) P0929:77 stored in the gear shift module (GSM).

SSM 53100

Service Bulletin/Repair Instructions

Some 2025 Explorer Active/Police Interceptor Utility vehicles may exhibit diagnostic trouble codes (DTCs) B1A01:01, B1A02:01, B1A03:01, B1A04:01, B1A05:01 and/or B1A06:01 in the audio control module (ACM).

TSB 24-2331

Service Bulletin/Repair Instructions

Some 2018-2024 F150/Edge, 2018 MKX, 2019-2023 Nautilus, 2020-2025 Explorer/Aviator, 2021-2024 Bronco, and 2024 Ranger vehicles equipped with a 2.7L EcoBoost or a 3.0L EcoBoost engine may exhibit an engine oil leak from the crankshaft rear seal with retaining plate.

SSM 53070

Service Bulletin/Repair Instructions

Some 2023-2025 Explorer/Aviator vehicles may exhibit an inoperative second row single seat easy entry seat fold switch.

TSB 24-2310

Service Bulletin/Repair Instructions

Some 2025 Explorer vehicles equipped with a 2.3L EcoBoost engine may exhibit an illuminated MIL and/or powertrain malfunction (wrench) indicator. DTC P060A:75 and/or P0607:45 may be stored in the PCM with no other driveability symptoms.

SSM 52967

Service Bulletin/Repair Instructions

Some of the following vehicles may exhibit a condition where the passive key will not program to the vehicles:

SSM 52980

Service Bulletin/Repair Instructions

Some of the following vehicles may exhibit one passive key that is unable to start the vehicle or activate the passive entry feature; however, all remote keyless entry (RKE) physical button functionality works correctly and the second passive key will have full/correct functionality (including being able to start the vehicle):

SSM 52950

Service Bulletin/Repair Instructions

Some 2025 Explorer XLT/Police Interceptor Utility vehicles may exhibit diagnostic trouble codes (DTCs) B1A01:01, B1A02:01, B1A03:01, B1A04:01, B1A05:01 and/or B1A06:01 in the audio control module (ACM).

SSM 52941

Service Bulletin/Repair Instructions

Some 2020-2025 Police Interceptor Utility hybrid vehicles may exhibit multiple warning messages, various driveability concerns and/or an illuminated malfunction indicator lamp (MIL) with diagnostic trouble code (DTC) P061B stored in the powertrain control module (PCM).

24P21

Service Bulletin/Repair Instructions

In some of the affected vehicles, the ABS Electronic Brake Booster may keep the electronic communication system awake, causing battery drain, potentially resulting in a no-start condition. Additionally, the ABS malfunction indicator lamp may illuminate improperly.

SSM 52915

Service Bulletin/Repair Instructions

Some 2024 Bronco Sport/Escape and 2025 Explorer vehicles may have been ordered with a DIO Securicode® RKE wired keypad that requires installation and enabling by the dealer prior to delivery.

SSM 52916

Service Bulletin/Repair Instructions

Some 2025 Explorer 2.3L vehicles may exhibit a failure to communicate with state emissions testing equipment due to equipment that has not been updated to be compatible with the new testing protocols.

SSM 52896

Service Bulletin/Repair Instructions

SSM 52887

Service Bulletin/Repair Instructions

2025 Police Interceptor Utility - Perimeter Alert System Fault Message In The IPC And One-Touch Up Front Power Window(s) Inoperative

SSM 52864

Service Bulletin/Repair Instructions

2025 Explorer/Aviator - Remote Start - No LED Confirmation From The Key Fob After A Remote Start Request

SSM 52840

Service Bulletin/Repair Instructions

2024 Nautilus, 2025 Explorer/Aviator - Wireless Charger Icon Inaccurate

SSM 52841

Service Bulletin/Repair Instructions

2025 Explorer/Aviator Built On Or Before 14-Jun-2024, 2024 Nautilus - Map Is Blank Or Map Feature Is Inoperative When Vehicles Equipped with Google Automotive Services (Minor Feature Code HKCGA And IEPAT)

SSM 52832

Service Bulletin/Repair Instructions

Some 2024-2025 Explorer/Aviator/Police Interceptor Utility vehicles may exhibit an illuminated malfunction indicator (MIL) lamp with engine over-temperature warning in the message center and poor air conditioning (A/C) performance from the engine cooling fan not running.

SSM 52814

Service Bulletin/Repair Instructions

2025 Explorer/Aviator vehicles equipped with Vapor Blue (Explorer)/Whisper Blue Metallic (Aviator) exterior paint are equipped with a Titanium engine compartment and under hood finish, which may appear to be primer or unfinished.

SSM 52798

Service Bulletin/Repair Instructions

2025 Explorer vehicles equipped with Vapor Blue exterior paint are equipped with a Titanium engine compartment and under hood finish, which may appear to be primer or unfinished.

SSM 52795

Service Bulletin/Repair Instructions

Some 2024 Bronco Sport/Escape and 2025 Explorer vehicles may have been ordered with a DIO Securicode® RKE wired keypad that requires installation and enabling by the dealer prior to delivery.

SSM 52776

Service Bulletin/Repair Instructions

Some 2020-2025 Explorer/Aviator vehicles may have a concern where the second row outboard manual/power seats do not fold, exhibit excess effort to fold, or do not slide forward/backward easily. Power or manual second row seats must be pushed forward manually during easy entry function since the assist spring will reduce but not eliminate manual effort. Refer to the Owner's Manua

SSM 52759

Service Bulletin/Repair Instructions

Some 2025 Explorer/Aviator/Police Interceptor Utility vehicles may set diagnostic trouble code (DTC) U211B:87 in the headlamp control module (HCM) when a diagnostic self-test is performed. This may be due to a HCM communication error within a specified timeframe. DTC U211B:87 does not affect vehicle durability with no effect on vehicle operation and no additional diagnostics or service is required for this condition at this time. Inform customers that they can continue to drive the vehicle and engineering is currently working on a solution for this condition that is expected in Q3 2024. Replacement or reprogramming of the HCM will not resolve this condition.

SSM 52760

Service Bulletin/Repair Instructions

Some 2024 Nautilus and 2025 Explorer/Aviator/Police Interceptor Utility vehicles may exhibit a symptom where the vehicle's right (passenger) exterior mirror does not come out of the folded position after the vehicle is unlocked. This may be due to a software concern within the driver's door module (DDM) and passenger's door module (PDM). If the mirror unfolds after pressing the mirror fold button in the vehicle twice, inform customers that they can continue to drive the vehicle and engineering is currently working on a solution for this condition that is expected in Q4 2024. Replacement or reprogramming of the DDM and PDM will not resolve this condition at this time.

SSM 52761

Service Bulletin/Repair Instructions

Some 2025 Explorer/Aviator/Police Interceptor vehicles may exhibit a flashing powertrain malfunction (wrench) indicator while in transport mode with diagnostic trouble code (DTC) P112A stored in the powertrain control module (PCM). This may be due to excessive engine starts while the vehicle is in transport mode

SSM 52724

Service Bulletin/Repair Instructions

Some 2024 Nautilus and 2025 Explorer/Police Interceptor Utility vehicles may exhibit a symptom where the vehicle's right (passenger) exterior mirror does not come out of the folded position after the vehicle is unlocked. This may be due to a software concern within the driver's door module (DDM) and passenger's door module (PDM)

SSM 52676

Service Bulletin/Repair Instructions

2025 Explorer vehicles will exhibit inoperative rear windows when the vehicle is in the delayed accessory power mode. This is normal characteristic operation for this vehicle. The front windows will continue to operate in delayed accessory power. The Workshop Manual (WSM) and Owner's Manual are being updated to reflect this operation. Refer to WSM, Section 501-11 for a description of the delayed accessory power mode

SSM 52677

Service Bulletin/Repair Instructions

Some 2025 Explorer XLT/Police Interceptor Utility vehicles may exhibit diagnostic trouble code (DTCs) B1A01:01, B1A02:01, B1A03:01, B1A04:01, B1A05:01 and/or B1A06:01 in the audio control module (ACM). This may be due a software concern within the ACM. If any of these DTCs are identified but the vehicle does not present any radio functionality concerns, replacement or reprogramming of the ACM will not resolve this condition at this time. Engineering is currently working on a solution and a software update is expected in Q3 2024

SSM 52548

Service Bulletin/Repair Instructions

Various vehicles equiped with 10R80/10R80 MHT/10R100/10R140 transmissions may require replacement of the seal kits (7153) when internal repairs are being performed. These kits come with 4 wheel drive (4WD) seals and will no longer include the 2WD seals. When working on a 2WD vehicle, any 2WD seals must be ordered separately. Refer to the parts catalog for the proper 2WD seals required.

Reading this report

Complaint counts are reports filed with NHTSA, not failure rates. A common model collects more of them than a rare one that breaks more often.