25M04
Other
Certain 2021-2023 Model Year F-150 HEV Vehicles Replacement of Exhaust Gas Heat Exchanger Coolant Spigot, If Required Owner Letters
Vehicle report
Technical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.
25M04
Certain 2021-2023 Model Year F-150 HEV Vehicles Replacement of Exhaust Gas Heat Exchanger Coolant Spigot, If Required Owner Letters
25N05
Certain 2021-2023 Model Year F-150 HEV Vehicles Replacement of Exhaust Gas Heat Recovery Coolant Spigot In the affected vehicles, the Exhaust Gas Heat Recovery (EGHR) coolant spigot may develop a crack due to a weaker-than-intended coolant spigot having been used in a prior repair. As a result, coolant may leak out of the engine, and one or more warning lights, such as the Check Engine Light, may illuminate.
23B57 S1
Certain 2022 and 2023 Model Year F-150 Battery Electric Vehicles (BEV) Battery Energy Control Module (BECM) Software Update
SSM 52244
Some 2021-2023 F-150 vehicles equipped with a 3.5L PowerBoost hybrid engine, 2020-2023 Explorer vehicles equipped with a 3.3L hybrid engine and 2020-2023 Aviator vehicles equipped with a 3.0L hybrid engine may exhibit a malfunction indicator lamp (MIL) with diagnostic trouble code (DTC) P0A1E stored in the powertrain control module (PCM) and auto start/stop disabled. This may be due to a loose wiring connection to the belt integrated starter generator (BISG). The Workshop Manual (WSM) has recently been updated to provide new direction for DTC P0A1E. Refer to the WSM, Section 303-06 Starting System, Diagnosis and Testing, Starting System for applicable diagnosis.
SSM 52229
2020-2023 Escape/Explorer, 2021-2023 F-150 and 2022-2023 Maverick vehicles equipped with a full hybrid electric vehicle (FHEV) powertrain may exhibit a cable connection error screen from the Midtronics xRC-3363 High Voltage Battery Rescue Charger. The xRC-3363 will prompt the technician to verify the low voltage connections, when no actual fault is present. This may be due to the software level of the Midtronics xRC-3363 High Voltage Battery Rescue Charger. To correct this condition, update the Midtronics xRC-3363 High Voltage Battery Rescue Charger to the latest software level by navigating to the Main Menu > Settings > About (i) then selecting the download button in the bottom right corner of the tool's screen.
23B70
Certain 2022-2023 Model Year F-150 Battery Electric Vehicles Battery Monitor Sensor Replacement
23B81
Certain 2022 Model Year F150 BEV Vehicles PaaK not Functional
SSM 52039
Some 2021-2023 Mustang Mach-E, 2022-2023 F-150 Lightning/e-Transit vehicles may exhibit a concern where the vehicle is unable to achieve 100 percent state of charge immediately after high voltage (HV) battery module balancing and replacement. This may be due to the battery energy control module (BECM) adjusting the cell balance (conditioning) of the battery module and should be corrected within 22 days. If the vehicle otherwise functions as designed with no related diagnostic trouble codes (DTC) setting, this concern will be corrected automatically with no further actions required by the technician.
PU1005-FRK-CLS
Software Update PU1005-FRK-CLS for 2022 F-150 BEV Lightning vehicles is now available. Quality Improvements include: - Improve Zone Lighting Feature to allow activate or deactivate from FordPass app or SYNC. - To allow Frunk to close using exterior button when customer does not have the keys and vehicle is locked.
SU6 P2 F150 BEV
Software Update SU6 P2 for 2022-2023 F-150 BEV Lightning vehicles is now available. Quality Improvements include: - Re-enable charge status indication feedback during charging. - Adds a ""some display features may be temporarily unavailable"" message to the SYNC screen when a SYNC update is installing - SYNC to send Trailer Range per Full Charge updates to other modules for all trailer profiles. - BlueCruise removal of map expiration. - Improved instant voice feedback share feature. - Selectable Drive Modes - prevent default to normal mode due to loss of communication with SYNC -Various Apple Carplay quality improvements -Robustness actions to improve steering column control module signal management to reduce battery drain contribution. - Improvement in automatic rain sensor function. - Prevents the heated steering wheel and rear window from being disabled during preconditioning.
23B11
Certain 2022 Model Year Expedition, Certain 2022-2023 Model Year F150 BEV Vehicles - Install New Dash Mat
23B57
Certain 2022 and 2023 Model Year F-150 Battery Electric Vehicle (BEV) - High Voltage Battery Module Replacement and/or Battery Energy Control Module (BECM) Software Update
SU6P122-23MY F15
Software Update SU6 P1 for 2022-2023 F-150 BEV Lightning vehicles is now available. Quality Improvements include: - Intelligent Backup Power updated so the devices will try to re-attempt communication connection before faulting.
SAN-Vol1 I1
The Service Awareness Newsletter is an informal communication that contains information that may not be presently available in a TSB, SSM, GSB, or other electronic communication. This article includes information on warranty, technical service tips and other service information.
SSM 51567
Some 2022-2023 F-150 PowerBoost vehicles may exhibit a condition where the Midtronics DCA8000P battery tester is unable to test the auxiliary battery. Engineering is aware of this condition and updated software will be loaded in the DCA8000P battery tester in September of 2023 allowing the tester to test the auxiliary battery and generate a battery approval code and diagnostic trouble code (DTC). Follow Workshop Manual (WSM) section 414-01 Battery Diagnosis and Testing to verify battery condition. If the auxiliary battery needs to be replaced a repair validation code (RVC) is not required at this time and should be replaced following the Warranty and Policy Manual standard claiming procedures. Monitor OASIS for additional updates.
23B09
Certain 2022-2023 Model Year F-150 Battery Electric Vehicles (BEVs) High Voltage Battery Coolant Tube Assembly Replacement In all of the affected vehicles, the high voltage battery coolant tube assemblies were manufactured with the incorrect material. The affected coolant tube assemblies may allow the following failure modes to occur
23H01
Certain 2022-2023 Model Year F-150 Battery Electric Vehicle (BEV) High Voltage Battery Module Replacement This is a proactive investigation program by Ford Motor Company to obtain field parts for evaluation.
Complaint counts are reports filed with NHTSA, not failure rates. A common model collects more of them than a rare one that breaks more often.