Technical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.
SSM 55080
Service Bulletin/Repair Instructions
Some 2021-2023 Mustang Mach-E vehicles built on or before 25-Jun-2023, 2022-2025 E-Transit and 2022-2023 F-150 Lightning vehicles may experience a high voltage battery stop charging condition when using a direct current (DC) fast charger level 3 with diagnostic trouble codes (DTCs) P0EEE:27 and P2E53:27 stored in the on-board diagnostic control module A (SOBDM). This may be due to the SOBDM software. Replacement of the charge port will not resolve this concern. Inform customers that their vehicles can still be charged using a level 1 or level 2 alternating current (AC) charger. Engineering is currently working on a software solution expected in Q3 2026. Schedule an appointment with the customer when the repair becomes available. Monitor Professional Technician System (PTS) for additional information.
PT-26.13.13 F-150 Ltng
Over The Air
25C69 Recall remedy - Updates the Secondary On-Board Diagnostic Module C to provide for release of the Integrated Park Module slider in the event a bind condition occurs allowing park to be engaged
SSM 55032
Service Bulletin/Repair Instructions
Some 2022-2026 F-150 Lightning vehicles may exhibit a reduced distance to empty (DTE) projection, a high voltage battery pack state of charge (SOC) that drops from 100% to less than 90% within 60 seconds of being driven, and an inability to reach a target SOC using the scheduled charging feature without any diagnostic trouble codes (DTCs) in the battery energy control module (BECM). This may be due to an issue in one or more cells within the high voltage battery pack. To correct the condition, run the "BECM Battery Health" application using the latest software version of the Ford Diagnosis and Repair System (FDRS). If any cells are identified as exceeding state of charge and/or capacity thresholds, refer to the Workshop Manual (WSM), Section 414-03A High Voltage Battery, Mounting and Cables > Diagnosis and Testing > High Voltage Battery, Mounting and Cables - Electric > Pinpoint Test AP > Step AP4 and continue diagnosis. If all cells are within state of charge and capacity thresholds or DTCs are present in the BECM, refer to the WSM for normal diagnosis. For claiming, use causal part 10D672 and labor op
26B09
Other
Customer Satisfaction Program 26B09 Certain 2022-2023 Model Year F150 Lightning Equipped with Intelligent Backup Power Feature Update the Accessory Protocol Interface Module (APIM), Gateway Module (GWM) and Telematics Control Unit (TCU) Software
ITRM-26.B04 F-150 Lightni
Over The Air
26C10 Recall remedy -Addresses instances where the trailer lights and trailer brakes may not function
SYNC-26.2.8.3 F-150Lightn
Over The Air
Quality improvements include: -Privacy robustness updates -Restores the Auto Hold toggle in the controls menu
ECG-26.2.11.4.1 F-150 BEV
Over The Air
Quality improvements include: - Enhanced system performance, disk usage limits and memory monitoring -Enhanced charge data monitoring
TCU-26.2.11.3 F-150 BEV
Over The Air
Quality improvements include: - Telematics Control Unit update to enhance connected features
24E04
Emissions
Certain 2022-2023 Model Year F-150 Hybrid Electric Vehicles (HEV) Equipped with a 3.5L PowerBoost Engine Powertrain Control Module (PCM) Reprogramming/Catalytic Converter Replacement
ECG-26.2.11.4 F-150Lightn
Over The Air
Quality improvements include: - Enhanced system performance, disk usage limits and memory monitoring -Enhanced charge data monitoring
OBCC-AS.AU F-150BEV
Over The Air
26C10 Recall remedy -Addresses instances where the trailer lights and trailer brakes may not function
SYNC-25.1.7.10.1 F-150BEV
Over The Air
25S49 Recall Remedy: -Infotainment software update to address frozen screens
PT-25.13.12 F-150BEV
Over The Air
Quality improvements include: -Calibration update to address a block fault that triggers a warning light and causes reduced torque in cold temperatures
SYNC25.2.1.6.5.2 F-150BEV
Over The Air
Quality Improvements Include: - Bug Fixing and Feature improvements. - Resolves black screen issue caused when there is no SiriusXM disk space.
SYNC-25.2.1.6.5 F-150 BEV
Over The Air
Quality improvements include: -Latest software update for BlueCruise Activation -Introduction of toggles in the center screen for driver assist features -Improved audio experience while using CarPlay or Android Auto -Walk away lock introduced in the vehicle
25H02
Other
Certain 2022-2024 Model Year F-150 Lightning BEV Vehicles High Voltage Battery (HVB) Module/Array Replacement - Harvest Program
TSB 25-2236
Service Bulletin/Repair Instructions
This article supersedes TSB 25-2155 to add labor time for F-150 Lightning. Some of the vehicles listed in the Model statement above may exhibit at least one of the following conditions: * "Active Air Dam System Fault See Manual" warning message in the instrument panel cluster (IPC) * Diagnostic trouble code (DTC) C0604:00 stored in the PCM This may be due to the software level in the powertrain control module (PCM).
25-SYNC-25.2.1.6.5 F-150L
Over The Air
Quality improvements include: -Improved CarPlay experience -Improved keyless entry experience
OTA BCM-24.5.1 F-150BEV
Over The Air
Quality improvements include: -Robustness action to ensure the vehicle can be driven after an OTA software update is completed -Frunk can be closed from the exterior button when the vehicle is locked -Frunk pinch sensors will be disabled during power open to ensure correct operation and active during power close
OTA DDM-25.12.0 F-150BEV
Over The Air
Quality improvements include: -Enhanced window operation by addressing bouncebacks and loss of one touch up feature
TSB 25-2080
Service Bulletin/Repair Instructions
Some of the vehicles listed in the Model statement above may exhibit an illuminated powertrain malfunction (wrench) indicator with diagnostic trouble code (DTC) P2797 stored in the secondary on-board diagnostic control module B (SOBDMB) and/or the secondary on-board diagnostic control module C (SOBDMC). This may be due to the software in the SOBDMB and/or the SOBDMC.
TSB 25-2087
Service Bulletin/Repair Instructions
This article supersedes TSB 24-2278 to update Vehicle Application adding all of 2024 Model Year.
OTAECG-25.2.5.7.1F-150BEV
Over The Air
Quality improvements include: -Addresses key off load battery drain caused by modules staying awake after key off
11016451 20250403 ITS61290 20250317 Service Bulletin/Repair Instructions NEW FLYER XHE60 2024 ELECTRICAL SYSTEM This ITS provides instructions to wire Node 04, J1-3 pin to +24VDC to allow that pin to be awake" at all times in order to properly monitor and address the vehicle’s freeze protection system.
24-OTA SU 10.3.0 F-150 L
Over The Air
Quality improvements include: -Addresses false battery overheating DTC -Reduces cell voltage deviation -Release notes updated to include instructions to recover the customers charge settings
24-OTA SU 10.3.0 F-150
Over The Air
Quality improvements include: -Addresses false battery overheating DTC -Reduces cell voltage deviation
SSM 53236
Service Bulletin/Repair Instructions
Some 2021-2023 F-150 non-Lightning, 2022-2024 F-150 Lightning/Expedition/Navigator, and 2024 Ranger vehicles may exhibit a "trailer brake module fault" message in the instrument panel cluster (IPC) with diagnostic trouble codes (DTCs) U0137 and/or U0252 stored in the body control module (BCM),
24-OTA IPMA-24.204.10.9
Over The Air
Quality improvements include: -"Intelligent Adaptive Cruise Control" Curve Speed Control and "Traffic Sign Recognition" Speed Sign improvements to address unintended slowdowns -Ihibits BlueCruise Activation if seatbelt is unbuckled -Adresses bug which causes front park aid sensors to be unavailable when shifting into reverse -Improves lane centering while using BlueCruise
SSM 53208
Service Bulletin/Repair Instructions
Some 2022-2023 F-150 Lightning vehicles may exhibit a reduced distance to empty (DTE) projection, a high voltage (HV) battery pack state of charge (SOC) that drops from 100% to less than 90% within 60 seconds of being driven, and an inability to reach a target SOC using the scheduled charging feature without any diagnostic trouble codes (DTCs) in the battery energy control module (BECM).
24-OTA ECG-24.2.5.6.3.1 F
Over The Air
Quality improvements include: -Improve battery state of charge drainage issue due to Electronic Control Unit key off load events. -SYNC screen will display correct software update status. -Software update task will be automatically terminated after trigger expiration date -Customer's vehicle will be able to transfer power to the building during power outage.
23B50
Other
In the affected vehicles, the Battery Charger Control Module (BCCM) software does not have a transfer function that predicts the charging port pin/terminal temperature. Some customers indicate that their battery may not fully charge and/or the charge cord may become stuck in your vehicle. Customers may also experience a burning smell or melting of the charge port pins.
24B56 S1
Service Bulletin/Repair Instructions
Some of the affected vehicles may exhibit an inoperative front park aid feature with a “Front Parking Sensors Not Available Sensors Blocked See Manual” message in the Instrument Panel Cluster (IPC). Reason for supplement: Updated some text in Dealer bulletin, labor allowances and tech instructions
OTAECG-24.2.5.6.3F150Ligh
Over The Air
Quality improvements include: -Improve battery state of charge drainage issue due to Electronic Control Unit key off load events. -SYNC screen will display correct software update status. -Software update task will be automatically terminated after trigger expiration date -Customer's vehicle will be able to transfer power to the buildng during power outage.
OTAECG24.2.4.10.1F150Ligh
Over The Air
Quality improvements include: Networking quality for a better experience with software updates
OTAFHCM-24ACAD F150 Light
Over The Air
Quality improvements include: -Enhanced frunk functionality, helping it to open fully and respond promptly in certain situations
OTA SU 10.1.0 F-150 Light
Over The Air
Public Charging application enhancement -Users can easily search and navigate to charging stations -Blue Oval Charge Network users can activate chargers from their vehicle's screen
24P24
Service Bulletin/Repair Instructions
In some of the affected vehicles, customers may notice that the frunk partially opens when commanded but does not fully open. Customers will be able to manually open and close the frunk. A frunk ajar warning will be displayed when the frunk is not closed.
TSB 24-2266
Service Bulletin/Repair Instructions
Some 2022-2023 F-150 Lightning vehicles may exhibit diagnostic trouble codes (DTCs) U019B:00 stored in the secondary on-board diagnostic control module C (SOBDMC) and U0293:00 stored in the secondary on-board diagnostic control module A (SOBDM), inoperative high voltage to low voltage energy transfer feature and inoperative intelligent backup power feature. This is due to the software level of the gateway module A (GWM).
ECG-24.2.5.6.1 F150 Light
Over The Air
Quality Improvements include: - Addresses potential vehicle no start after OTA update. -Addresses Accessory Protocol Interface Module (SYNC) displaying update status as not completed. - When a power outage is detected the vehicle will be able to transfer power to the building.
SSM 52830
Service Bulletin/Repair Instructions
Some 2022-2023 F-150 Lightning vehicles may require module reprogramming in the Ford Diagnosis and Repair System (FDRS)
SSM 52831
Service Bulletin/Repair Instructions
Some 2022-2023 F-150 Lightning vehicles may exhibit diagnostic trouble codes (DTCs) U019B:00 stored in the secondary on-board diagnostic control module C (SOBDMC) and U0293:00 stored in the secondary on-board diagnostic control module A (SOBDM), inoperative high voltage to low voltage energy transfer feature and inoperative intelligent backup power feature.
SU ECG-24.2.5.6.2 F150 Li
Over The Air
Quality Improvement include: -Update to Enhanced Central Gateway (ECG) module software to prevent battery draining when vehicle is parked. - Corrects Sync screen to display correct software update status - Addresses potential vehicle no start after OTA update.
SSM 52678
Service Bulletin/Repair Instructions
Some 2022-2023 F-150 Lightning vehicles may exhibit diagnostic trouble codes (DTCs) U019B:00 stored in the secondary on-board diagnostic control module C (SOBDMC) and U0293:00 stored in the secondary on-board diagnostic control module A (SOBDM), inoperative high voltage to low voltage energy transfer feature and inoperative intelligent backup power feature. This is due to the software level of the gateway module A (GWM). No additional diagnosis or service is required for this condition at this time. Inform customers that they can continue to drive the vehicle and a solution for this condition is expected in August 2024.
SSM 52679
Service Bulletin/Repair Instructions
Some 2022-2023 F-150 Lightning vehicles may require module reprogramming in the Ford Diagnosis and Repair System (FDRS) scan tool to certain powertrain modules such as:<br /> powertrain control module (PCM)<br /> battery energy control module (BECM)<br /> anti-lock brake system (ABS) module<br /> secondary on-board diagnostic control module C (SOBDMC)<br /> secondary on-board diagnostic control module A (SOBDM)<br /> secondary on-board diagnostic control module B (SOBDMB)<br /> generic function module 2 (GFM2)<br /> <br /> Module reprogramming in the FDRS has been temporarily suspended for these powertrain modules. A solution for this condition is expected in August 2024.
SSM 52526
Service Bulletin/Repair Instructions
Some 2022-2023 F-150 Lightning vehicles that require replacement of an HV battery module may require installation of a thermal blanket. The following articles have been updated to assist in accuracy and improved part ordering:<br /> Parts Catalog: When ordering an HV battery module, a note will be present in the catalog if the VIN requires a thermal blanket.<br /> Dealer Communication (eFC) (USA Only): The correlating eFC on FMC Dealer for Lightning High Voltage Battery Array Kits has been corrected to advise proper part numbers and when to include a thermal blanket in the part order.<br /> Part Instruction Sheet: The instruction sheet included with the HV battery module has been updated to show thermal blanket part numbers and installation instructions.
SSM 52527
Service Bulletin/Repair Instructions
Some 2022-2023 F-150 Lightning vehicles may exhibit diagnostic trouble codes (DTCs) U019B:00 stored in the secondary on-board diagnostic control module C (SOBDMC) and U0293:00 stored in the secondary on-board diagnostic control module A (SOBDM), inoperative high voltage to low voltage energy transfer feature and inoperative intelligent backup power feature. This is due to the software level of the gateway module A (GWM). No additional diagnosis or service is required for this condition at this time. Inform customers that they can continue to drive the vehicle and a solution for this condition is expected in June 2024. Replacement or reprogramming of the SOBDMC or the SOBDM will not resolve this condition. Module reprogramming in the Ford Diagnosis and Repair System (FDRS) has been temporarily suspended for powertrain modules. Monitor Professional Technician System (PTS), OASIS, and FSA landing pages for additional information and schedule service appointments for customers once the repair becomes available.
SSM 52528
Service Bulletin/Repair Instructions
Some 2022-2023 F-150 Lightning vehicles may require module reprogramming in the Ford Diagnosis and Repair System (FDRS) scan tool to certain powertrain modules (powertrain control module (PCM), battery energy control module (BECM), anti-lock brake system (ABS) module, secondary on-board diagnostic control module C (SOBDMC), secondary on-board diagnostic control module A (SOBDM), secondary on-board diagnostic control module B (SOBDMB) and generic function module 2 (GFM2)). Module reprogramming in the FDRS has been temporarily suspended for these powertrain modules. A solution for this condition is expected in June 2024. Monitor Professional Technician System (PTS), OASIS, and FSA landing pages for additional information and schedule service appointments for customers once the repair becomes available.
OTASU6140F150L
Service Bulletin/Repair Instructions
Quality improvements include: - SYNC to send Trailer Range per full charge updates to all trailer profile modules. - Trailer Profile and Smart Hitch Setting weight rounding to nearest ten. - Improvement in sending the response signal back to Powertrain Control Module when user closes (dismisses) the inverter fault popups.
TSB 24-2103
Service Bulletin/Repair Instructions
Some 2022-2024 F-150 Lightning vehicles may exhibit an intermittent inoperative power hood (frunk) during opening and/or closing with a Frunk Fault Service Required message in the instrument panel cluster (IPC) with DTC U2001:68 in the front hatch control module (FHCM) with no other DTCs stored in the FHCM. The power hood (frunk) will still open when using the manual lever release and close when pressed down manually. This may be due to the software level of the FHCM.
OTAPU1005FRKCLS
Service Bulletin/Repair Instructions
'Quality improvements include: -Introduction of Walk Away Locking feature. -Power Open & Close Frunk Update. -New Zone Lightning Feature.
OTAPU10246CHAUDL
Service Bulletin/Repair Instructions
Quality Improvements include: - Fix the infrequent random audio noises issue and improve the audio quality of the vehicle.
SSM 52280
Service Bulletin/Repair Instructions
Some 2021-2024 Mustang Mach-E, 2022-2024 E-Transit/F-150 Lightning vehicles may have diagnostic trouble code (DTC) P1A3C stored in the off-board charger controller module (OBCC). The P1A3C is commonly set due to an interruption of the direct current (DC) fast charging process and should be disregarded. All other DTCs stored in the OBCC are to be addressed using applicable publications and/or normal diagnostics found in Workshop Manual, Section 414-03B.
OTAPU1129CBCODPL
Service Bulletin/Repair Instructions
Software Update PU1129- CBC-ODP for 2022-2023 MY F-150 Lightning vehicles is now available. Quality improvements include: - Robustness action to prevent Voltage Unstable Fault issue in BECM/HV Battery. - Prevent a false positive overtemperature DTC & MIL on dash. - Prevent AutoSAR wake requests after key off.
OTAPU0105CMRFXL
Service Bulletin/Repair Instructions
Software Update 24-PU0105-CMR-FX for 2022-2023 MY F-150 Lightning vehicles is now available. Quality Improvements include: - Robustness action to increase availability of BlueCruise
OTAPU1113UNXDCL
Service Bulletin/Repair Instructions
Software Update 23-PU1113-UNX-DC for 2022-2023 MY F-150 Lightning vehicles is now available. Quality Improvements include: - Restores TCU module DID vehiile specific configuration which were set to default values in previous OTA update.
OTASU7 P2 F150L
Service Bulletin/Repair Instructions
Software Update SU7 P2 for 2022-2023 MY F-150 Lightning vehicles is now available. Quality improvements include: 1.Robustness action to prevent Voltage Unstable Fault issue in BECM/HV Battery. 2.Prevent a false positive overtemp DTC & MIL on dash. 3. Prevent AutoSAR wake requests after key off.
OTA SU7 P1 Light
Service Bulletin/Repair Instructions
Software Update SU7 P1 for 2022- 2023 F150 Lightning vehicles is now available. Quality improvements include: - Increases availability of BlueCruise. Ignition reset will not be necessary to reengage BlueCriuse. -Improved Lane Centering. -22 MY Improved Reverse Brake assist availability
SSM 52130
Service Bulletin/Repair Instructions
Some 2021-2023 Mustang Mach-E, 2022-2023 E-Transit/F-150 Lightning vehicles may have diagnostic trouble code (DTC) P1A3C stored in the off-board charger controller module (OBCC). The P1A3C is commonly set due to an interruption of the direct current (DC) fast charging process and should be disregarded. All other DTCs stored in the OBCC are to be addressed using applicable publications and/or normal diagnostics found in Workshop Manual, Section 414-03B.
OTA SU6 P3 Light
Service Bulletin/Repair Instructions
Software Update SU6 P3 for 2022- 2023 MY F150 vehicles is now available. Quality improvements include: - Adds robustness to the Driver State Monitoring system and increases availability of BlueCruise - 22 MY Reduces false eyes-off warnings
SSM 52104
Service Bulletin/Repair Instructions
Some 2022-2023 F-150 Lightning vehicles may exhibit an inoperative heated steering wheel after a preconditioned start up and/or diagnostic trouble code (DTC) B112B:49 stored in the steering column control module (SCCM). This may be due to the software level of the SCCM. To correct this condition, reprogram the SCCM using the latest software level of the Ford Diagnosis and Repair System (FDRS) located under the SW Updates tab. For claiming, use causal part 3F791 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.
OTAPU1103NATF150
Service Bulletin/Repair Instructions
Software Update PU1103-NAT-VCE for 2022-2023 F-150 Lightning vehicles is now available. Quality improvements include: - Addresses charge status blue segments illuminated indicator issue - Adds a "some display features may be temporarily unavailable" message to the SYNC screen when a SYNC update is installing. - Selectable Drive Modes - prevent default to normal mode due to loss of communication with SYNC - Improved instant voice feedback share feature - Improved Ask on Exit pop- up functionality. - Improved charge status indication feedback while plugged in.
SSM 52039
Service Bulletin/Repair Instructions
Some 2021-2023 Mustang Mach-E, 2022-2023 F-150 Lightning/e-Transit vehicles may exhibit a concern where the vehicle is unable to achieve 100 percent state of charge immediately after high voltage (HV) battery module balancing and replacement. This may be due to the battery energy control module (BECM) adjusting the cell balance (conditioning) of the battery module and should be corrected within 22 days. If the vehicle otherwise functions as designed with no related diagnostic trouble codes (DTC) setting, this concern will be corrected automatically with no further actions required by the technician.
OTAPU0813DORUP2
Service Bulletin/Repair Instructions
Software Update PU0813-DOR-UP2 for 2022-2023 F-150 BEV Lightning vehicles is now available. Quality Improvements include: -Prevent vehicles experiencing loss of driver frontal switch pack control (window, mirror, rear window lockout, mirror-fold if equipped)) at low voltage.
PU1005-FRK-CLS
Service Bulletin/Repair Instructions
Software Update PU1005-FRK-CLS for 2022 F-150 BEV Lightning vehicles is now available. Quality Improvements include: - Improve Zone Lighting Feature to allow activate or deactivate from FordPass app or SYNC. - To allow Frunk to close using exterior button when customer does not have the keys and vehicle is locked.
23H05
Service Bulletin/Repair Instructions
Harvest Program 23H05 Certain 2022 Model Year Navigator and 2022-2023 Model Year Mach-E, F150 Lightning, F150, Expedition and Bronco - Instrument Cluster Odometer Inspection
SU6 P2 F150 BEV
Service Bulletin/Repair Instructions
Software Update SU6 P2 for 2022-2023 F-150 BEV Lightning vehicles is now available. Quality Improvements include: - Re-enable charge status indication feedback during charging. - Adds a ""some display features may be temporarily unavailable"" message to the SYNC screen when a SYNC update is installing - SYNC to send Trailer Range per Full Charge updates to other modules for all trailer profiles. - BlueCruise removal of map expiration. - Improved instant voice feedback share feature. - Selectable Drive Modes - prevent default to normal mode due to loss of communication with SYNC -Various Apple Carplay quality improvements -Robustness actions to improve steering column control module signal management to reduce battery drain contribution. - Improvement in automatic rain sensor function. - Prevents the heated steering wheel and rear window from being disabled during preconditioning.
23-PU0724-DOM-RS
Service Bulletin/Repair Instructions
Priority Update 23-PU0724-DOM-RS for 2022-2023 F-150 Lightning vehicles is now available. Quality Improvements include: - Various Apple Carplay quality improvements - Emergency Tow initializing pop-up enhancement for 12"" screen - Enhancement to Bidirection power transfer, currently briefly popping up a fault before switching to main screen - Improvement to max battery charge slider appearance - Digital Owner Guide changes
23-PU0722-DCCHG3
Service Bulletin/Repair Instructions
Priority Update 23-PU0722-DC-CHG3 for 2022 F-150 Lightning vehicles is now available. Quality Improvements include: -Robustness actions to improve DC fast charging performance/success rate
23-PU0110-RAD-PS
Service Bulletin/Repair Instructions
Priority Update 23-PU0110-RAD-PS for 2022-2023 F-150 Lightning vehicles is now available. Quality Improvements include: -Keep Customer Programmed Station Presets during OTA updates.
TSB 23-2239
Service Bulletin/Repair Instructions
Some 2022-2023 F-150 Lightning vehicles built on or before 13-Mar-2023 may exhibit an inoperative cabin preconditioning event. This may be due to the current software level of several modules in the vehicle. To correct this condition, follow the Service Procedure to update the applicable modules to their latest software level.
SSM 51805
Service Bulletin/Repair Instructions
Some 2022-2023 F-150 Lightning vehicles may exhibit This Trip mileage not resetting after a key cycle. This may be due to the software in the instrument panel cluster (IPC). To correct the condition, reprogram the IPC to the latest software level using the Ford Diagnosis and Repair System (FDRS) diagnostic scan tool. For claiming, use causal part 10849 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.
SSM 51761
Service Bulletin/Repair Instructions
Some 2022-2023 F-150 Lightning vehicles may exhibit diagnostic trouble code P0A3C:94 stored in either the secondary on-board diagnostic control module B (SOBDMB) and/or secondary on-board diagnostic control module C (SOBDMC). This may be due to the software within either the SOBDMB and/or SOBDMC. Engineering is currently working on a solution that is expected in November 2023. Inform the customer they can continue to drive the vehicle. Monitor OASIS for additional updates.
22-PU0930RBA-CHM
Service Bulletin/Repair Instructions
Priority Update 22-PU0930-RBA-CHM for 2022-2023 F-150 Lightning vehicles is now available. Quality Improvements include: - Improved notification strategy when the frunk is open. - Removed pop-up of rear brake assist unavailable under certain conditions. - Removed incorrect Cross Traffic Alert pop-up - Corrects pop-up message for "Neutral Tow Enabled", previously it incorrectly displayed "Emergency Tow Enabled". - Improved 12V key off load - Customer will now get message in Ford Pass when tire pressure is low
OTA23PU0327F150B
Service Bulletin/Repair Instructions
Priority Update 23-PU0327-DSP-AMP for 2022 F-150 Lightning vehicles is now available. Quality Improvements include: - Prevents unexpected loud static noise from playing through the speakers.
SAN-Vol1 I1
Service Bulletin/Repair Instructions
The Service Awareness Newsletter is an informal communication that contains information that may not be presently available in a TSB, SSM, GSB, or other electronic communication. This article includes information on warranty, technical service tips and other service information.
TSB 23-2169
Service Bulletin/Repair Instructions
Some 2022-2023 F-150 Lightning vehicles may exhibit an inoperative cabin preconditioning event. This may be due to the current software level of several modules in the vehicle. To correct this condition, follow the Service Procedure to update the applicable modules to their latest software level.
TSB 23-2125
Service Bulletin/Repair Instructions
Some 2022-2023 F-150 Lightning vehicles with the platinum trim level may exhibit a lower than expected vehicle range reading in the instrument panel cluster (IPC) after charging to 80% or higher using a level 1 or level 2 alternating current (AC) charger. This may be due to software in the secondary on board diagnostic module C (SOBDMC). To correct the condition, follow the Service Procedure to reprogram various modules starting with the (SOBDMC).
TSB 23-2126
Service Bulletin/Repair Instructions
Some 2022-2023 F-150 Lightning vehicles may experience an Active Air Dam System Fault See Manual warning message in the instrument panel cluster (IPC). This may be due to the software level in the powertrain control module (PCM). To correct this condition, follow the Service Procedure to update the PCM to the latest software level via a coordinated flash.
22-PU0930-RBACHM
Service Bulletin/Repair Instructions
Priority Update 22-PU0930-RBA-CHM for 2022 F-150 Lightning vehicles is now available. Quality Improvements include: - Improved notification strategy when the frunk is open. - Removed pop-up of rear brake assist unavailable under certain conditions. - Removed incorrect Cross Traffic Alert pop-up - Corrects pop-up message for Neutral Tow Enabled, previously it incorrectly displayed Emergency Tow Enabled. - Improved 12V key off load - Customer will now get message in Ford Pass when tire pressure is low
23-PU0105-DC-CHG
Service Bulletin/Repair Instructions
Priority Update 23-PU0105-DC-CHG2 for 2022 F-150 Lightning vehicles is now available. Quality Improvements include: -Improvements to the DC Fast Charging experience.
SSM 51618
Service Bulletin/Repair Instructions
Some 2021-2023 Mustang Mach-E, 2022-2023 F-150 Lightning vehicles may experience an exterior charge status indicator not illuminating the blue charging segments after an over the air (OTA) update. Confirm if the Charge Port Light toggle button is not present in the center display screen by selecting Vehicle Icon> Controls> Access> Charge Port Light toggle button, as this button has been removed after OTA update. Replacing the charge port and/or the battery charger control module (BCCM) is not recommended. This condition does not affect charge behavior and no additional diagnosis or service is required for this condition at this time. Inform customers that they can continue to drive the vehicle and engineering is currently working on a solution for this condition that is expected in September 2023. Monitor OASIS for additional information.
SSM 51567
Service Bulletin/Repair Instructions
Some 2022-2023 F-150 PowerBoost vehicles may exhibit a condition where the Midtronics DCA8000P battery tester is unable to test the auxiliary battery. Engineering is aware of this condition and updated software will be loaded in the DCA8000P battery tester in September of 2023 allowing the tester to test the auxiliary battery and generate a battery approval code and diagnostic trouble code (DTC). Follow Workshop Manual (WSM) section 414-01 Battery Diagnosis and Testing to verify battery condition. If the auxiliary battery needs to be replaced a repair validation code (RVC) is not required at this time and should be replaced following the Warranty and Policy Manual standard claiming procedures. Monitor OASIS for additional updates.
SSM 51560
Service Bulletin/Repair Instructions
Some 2022-2023 F-150 Lightning vehicles may exhibit This Trip mileage not resetting after a key cycle. This may be due to the software in the instrument panel cluster (IPC). This condition does not affect vehicle durability and no additional diagnosis or service is required for this condition at this time. Inform customers that they can continue to drive the vehicle and engineering is currently working on a solution for this condition that is expected in May 2023. Replacement or reprogramming of the IPC will not resolve this condition. Monitor OASIS for additional information and schedule service appointments for customers once the repair becomes available.
23PU0306BCDET
Service Bulletin/Repair Instructions
Priority Update 23-PU0306-BCF-DET for 2022-2023 F-150 Lightning vehicles is now available. Quality Improvements include: - Removes erroneous "Air Dam Fault" pop-up message - Improved accuracy of displayed range after AC charging - Correction a condition where for cabin-preconditioning & heated steering wheel may not be working properly - Improved route based energy predictions to recommended battery cooling based on expected thermal loading. -Charger locking pin robustness improvement (retract while off plug) -Improved 12V battery drain by decreasing the frequency of the vehicle waking up. -Shorter time to engage electronic park break after drivers door is opened. - Displayed motor temperature will now increase more gradually. - Distance to Empty algorithm improvement. -Improvement to calibration of brake fluid viscosity algorithm to prevent false DTC detection at cold weather -improved brake bleed quality
SSM 51545
Service Bulletin/Repair Instructions
Some 2022-2023 F-150 Lightning vehicles may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble codes (DTCs) U3012, P062F, and/or P0A7F in the battery energy control module (BECM) and/or P0887 in the secondary on-board diagnostic control module-B (SOBDMB) or secondary on-board control module-C (SOBDMC). This may be due to a loose 12 volt positive or negative battery cable connection or loose ground connection. Prior to performing Workshop Manual (WSM) diagnostics, inspect both ends of the positive and negative battery cable connections and tighten if loose. Inspect connector C1168B and ground G127 for loose connections and tighten to 25 Nm (18 lb-ft). Refer to the Wiring Diagram for connector and ground locations. Perform the High Voltage Battery Capacity Relearn application using Ford Diagnosis and Repair System (FDRS) to clear P0A7F.
OTASU4P2F150BEV
Service Bulletin/Repair Instructions
Software Update 4 P2 for 2022- 2023 Model Year F-150 Lightning vehicles is now available. Quality improvements include: - Emergency Tow initializing pop-up enhancement 12" screen - Enhancement to Bidirection power transfer, currently briefly popping up a fault before switching to main screen - Improvement to max battery charge slider appearance - Prevents intermittent loss of connectivity
PU0105-DC-CHG2
Service Bulletin/Repair Instructions
Priority Update 23-PU0105-DC-CHG2 for 2022 F-150 Lightning vehicles is now available. Quality Improvements include: - Improved DC fast charge success rate.
TSB 23-2073
Service Bulletin/Repair Instructions
Some 2022-2023 F-150 Lightning vehicles equipped with BlueCruise and/or Lane Centering may exhibit the vehicle moving left and right within the vehicle's lane with the BlueCruise feature and/or Lane Centering active. This may be due to the software in the power steering control module (PSCM). To correct the condition, follow the Service Procedure to reprogram the PSCM.
SSM 51408
Service Bulletin/Repair Instructions
Some 2022-2023 F-150 Lightning vehicles may exhibit This Trip mileage not resetting after a key cycle. This may be due to the software in the instrument panel cluster (IPC). To correct the condition, reprogram the IPC to the latest software level using the Ford Diagnosis and Repair System (FDRS) diagnostic scan tool. For claiming, use causal part 10849 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.
TSB 23-2014
Service Bulletin/Repair Instructions
This article supersedes TSB 22-2355 to update the vehicle model years affected. Some 2021-2023 Mustang Mach-E, 2022-2023 e-Transit and F-150 Lightning vehicles may experience inoperative level 3 charging with an illuminated Charger Service Required indicator in the instrument panel cluster (IPC) and diagnostic trouble codes (DTCs) P0D93:00, P0D94:00, P0D98:00, P0D9E:00 and/or P0DA0:00 in the secondary on-board diagnostic module (SOBDM). If the charging cord is removed from the charge port without the lock/release button fully pressed, this can damage the charge port locking pin actuator and disable level 3 charging for the next charging session. To correct the condition, follow the Service Procedure to replace only the charge port lock actuator.
SSM 51379
Service Bulletin/Repair Instructions
Some 2021-2023 F-150/Transit, 2022-2023 F-150 Lightning vehicles may experience issues utilizing the Smart Hitch, ProPower Onboard or Onboard Scales features (if equipped) in the FordPass app. Symptoms may include inability to connect, incorrect data displayed in the app, no weight displayed, unable to power on/off the feature, unable to turn on generator mode (gas vehicles only). The connection for these features has been removed from the Android version of the FordPass app, and will soon be removed from the iOS version. The Smart Hitch and Onboard Scales will also be removed in a future FordPass release expected no later than March 1st, 2023. Full functionality of these features will remain in vehicle, but will not be controllable from FordPass. Advise the customer of the FordPass changes and do not perform any repairs for this concern.
SSM 51323
Service Bulletin/Repair Instructions
Some 2022-2023 F-150 Lightning vehicles may experience an Active Air Dam System Fault See Manual warning message in the instrument panel cluster (IPC). This IPC message should be disregarded. Engineering is currently developing software to remove this message from the vehicle, which is scheduled to be available in March 2023. Continue to follow current Workshop Manual (WSM) diagnostics for the active air dam system.
22OTA SU4P1F150
Service Bulletin/Repair Instructions
Software Update 4 P1 for 2022 Model Year F-150 Lightning vehicles is now available. Quality Improvements Include: - Emergency Tow initializing screen pop-up enhancement for 12" screen - Enhancement to bidirection power transfer, currently briefly popping up a fault before switching to main screen - Improvement to max battery charge slider appearance
22OTA22PU1110SNC
Service Bulletin/Repair Instructions
Priority Update 22-PU1110-SNC-RS for 2022 Model Year F-150 Lightning vehicles is now available. Quality Improvements Include: improvement to 1-Pedal-Drive pop-up on Sync, update to valet geofence.
TSB 22-2395
Service Bulletin/Repair Instructions
Some 2022-2023 F-150 Lightning vehicles may exhibit a ting, pop or clicking noise from the front or rear wheel hub when accelerating or applying brakes or when shifting between drive/reverse (torque reversals). This condition may be caused by stick/slip between the hub and half shaft interface, during the torque reversals creating the ting/pop or clicking noise. To correct the condition, follow the Service Procedure to install the new anti-ting washer between the wheel hub and axle shaft and reassemble.
TSB 22-2448
Service Bulletin/Repair Instructions
Some 2021-2022 F-150 3.5L PowerBoost and 2022 F-150 Lightning vehicles may exhibit an illuminated anti-lock brake system (ABS) indicator and stability-traction control indicator and diagnostic trouble code (DTC) C1013:09 stored in the ABS module. This may be due to software in the ABS module. To correct the condition, follow the Service Procedure to reprogram various modules starting with the powertrain control module (PCM).
22OTAPU2210MILDT
Service Bulletin/Repair Instructions
Priority Update PU-22-10-MIL-DTE for 2022 Model Year F-150 Lightning vehicles is now available. Quality Improvements Include: Shorter time to engage electric park brake after driver's door is closed, motor temperature display changes more gradually, improvement to calibration of brake fluid viscosity algorithm to prevent false DTC detection at cold weather, robustness action to retract locking pin while off plug, 12V battery drain improvements, improvements to distance-to-empty learned efficiency.
SSM 51135
Service Bulletin/Repair Instructions
Some 2022 F-150 Lightning vehicles equipped with Phone-as-a-Key may exhibit a U3000:49 diagnostic trouble code (DTC) stored in the remote function actuator (RFA) module. This may be due to RFA module software. To correct this condition, reprogram the RFA module using the latest software level of the Ford Diagnosis and Repair System (FDRS). If no update is available, continue with the normal Workshop Manual (WSM) diagnostics. For claiming, use causal part 14G617 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.
TSB 22-2385
Service Bulletin/Repair Instructions
Some 2022 F-150 Lightning vehicles not equipped with the remote park assist feature may experience an inoperative power hood (frunk) when using the exterior frunk button. This is due to the vehicle not being equipped with the front antennas for a passive key fob search. To correct this condition, follow the Service Procedure to reprogram the front hatch control module (FHCM) and body control module (BCM) which will improve frunk functionality by enabling the exterior frunk button when the hood is in an open state.
22P08 S2
Service Bulletin/Repair Instructions
Certain 2022 Model Year Expedition/Navigator, 2021-2022 Model Year F-150 and Mach-E Vehicles Equipped with Ford/Lincoln Co-Pilot and BlueCruise/ActiveGlideBlueCruise/ActiveGlide Maps Expiration REASON FOR THIS SUPPLEMENT The technical instructions have been updated with additional details and screen shots to assist in successfully updating the gateway module (GWM) and BlueCruise/ActiveGlide Maps. Additional population has been added to the affected vehicles with updated build dates. Added requirement to verify through PTS that the Field Service Action (FSA) is still open (OASIS) and the vehicle has not already received the OTA update
OTASU3P3F-150BEV
Service Bulletin/Repair Instructions
Software Update 3 Part 3 for 2022 Model Year F-150 Lighting vehicles is now available. Quality Improvements Include: Cluster fix to help prevent Reverse Brake Assist and Cross Traffic Alert unavailable messages, enhanced frunk ajar warning strategy, Emergency tow mode feature pop-up now reflects the emergency tow name instead of neutral tow, and decreased 12V battery key off load.
OTA22PU0929BLMUP
Service Bulletin/Repair Instructions
Priority Update 22-PU0929-BLM-UP for 2022 Model Year F-150 Lightning vehicles is now available. Quality Improvements Include: BLEM fix for Lariat and Premium trims to allow use of Phone-as-a-key (PaaK)
SSM 51094
Service Bulletin/Repair Instructions
Some 2022 F-150 Lightning vehicles may exhibit an illuminated malfunction indicator (wrench) lamp and/or malfunction indicator lamp (MIL) with diagnostic trouble code(s) (DTCs) U3012, P062F, and/or P0A7F in the battery energy control module (BECM) and/or P0887 in the secondary on-board diagnostic control module-B (SOBDMB), secondary on-board control module-C (SOBDMC). This may be due to a loose 12 volt positive or negative battery cable connection. Prior to performing Workshop Manual (WSM) diagnostics, inspect both ends of the positive and negative battery cable connections and tighten if loose. If the cable is tight, continue with normal workshop manual diagnostics. Be sure to use the Ford Diagnosis and Repair System (FDRS) high voltage battery capacity relearn. This routine must be performed to clear BECM DTC P0A7F.
SSM 51095
Service Bulletin/Repair Instructions
Some 2021-2022 Mustang Mach-E, 2022 F-150 Lightning/e-Transit may experience diagnostic trouble codes (DTCs) P1A10 in the secondary on-board diagnostic module C (SOBDMC) and U3012 in the battery energy control module (BECM) after a low voltage service disconnect (LVSD). If both DTCs have set simultaneously, this may be due to the LVSD not being fully seated. Inspect the LVSD C1001 for being fully seated which is located on the left side of the under hood compartment. Refer to Workshop Manual (WSM), Section 414-03A High Voltage Battery > Mounting and Cables > General Procedures.
TSB 22-2355
Service Bulletin/Repair Instructions
Some 2021-2022 Mach-E, 2022 Transit BEV and F-150 Lightning vehicles may experience inoperative level 3 charging with an illuminated Charger Service Required indicator in the instrument panel cluster (IPC) and diagnostic trouble codes (DTCs) P0D93:00, P0D94:00, P0D98:00, P0D9E:00 and/or P0DA0:00 in the secondary on-board diagnostic module (SOBDM). If the charging cord is removed from the charge port without the lock/release button fully depressed, this can damage the charge port locking pin actuator and disable level 3 charging for the next charging session. To correct the condition, follow the Service Procedure to replace only the charge port lock actuator.
OTA SU3 P2 F150
Service Bulletin/Repair Instructions
Software Update 3 Part 2 for 2022 Model Year F-150 Lightning vehicles is now available. Quality Improvements Include: Bi-directional power fix for "power transfer fault" prior to BPT screen when vehicle is plugged in to house.
OTASU3P1F150BEV
Service Bulletin/Repair Instructions
Software Update 3 Part 1 for 2022 Model Year F-150 Lightning vehicles is now available. Quality Improvements Include: Fix incorrect FordPass charge status. Trailer brake gain default value for "No Active Trailer" is being changed from 0 to 15. Subscription service fixes. 1-pedal drive not available pop-up fix when 1-pedal drive is not selected. Update valet geofence to "disabled" state. Bi-directional power fix for "power transfer fault" prior to BPT screen when vehicle is plugged in to house. Charning fault messages will now appear on the SYNC screen for fleet customers instead of FordPass. Adds a no default trailer message on sync when connecting trailer and selecting default trailer profile. Fixes android auto black screen concern. Fix for missing SXM audio. Onboard scale fix for intermittent warning pop-up when estimated passenger load changes.
SSM 50923
Service Bulletin/Repair Instructions
Some 2021-2022 Mach-E, 2022 Transit battery electric vehicle (BEV)/F-150 Lightning vehicles may experience concerns with DC fast charge dropouts at certain EVgo Fat Boy charging stations with a red flashing charge status indicator (CSI), a charge failure notification on the touchscreen panel and the FordPass app. To correct the condition, update the off-board charger controller (OBCC) module to the latest software level of the Ford Diagnosis and Repair System (FDRS) scan tool. For claiming, use causal part 14G672 and actual time for the labor operation.