Technical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.
SSM 55032
Service Bulletin/Repair Instructions
Some 2022-2026 F-150 Lightning vehicles may exhibit a reduced distance to empty (DTE) projection, a high voltage battery pack state of charge (SOC) that drops from 100% to less than 90% within 60 seconds of being driven, and an inability to reach a target SOC using the scheduled charging feature without any diagnostic trouble codes (DTCs) in the battery energy control module (BECM). This may be due to an issue in one or more cells within the high voltage battery pack. To correct the condition, run the "BECM Battery Health" application using the latest software version of the Ford Diagnosis and Repair System (FDRS). If any cells are identified as exceeding state of charge and/or capacity thresholds, refer to the Workshop Manual (WSM), Section 414-03A High Voltage Battery, Mounting and Cables > Diagnosis and Testing > High Voltage Battery, Mounting and Cables - Electric > Pinpoint Test AP > Step AP4 and continue diagnosis. If all cells are within state of charge and capacity thresholds or DTCs are present in the BECM, refer to the WSM for normal diagnosis. For claiming, use causal part 10D672 and labor op
SSM 54803
Service Bulletin/Repair Instructions
Some 2025 Mustang Mach-E vehicles built on or before 30-Jun-2025 and 2024 F-150 Lightning vehicles may exhibit a flashing light on the air conditioning (A/C) button with a lack of heat and/or A/C with diagnostic trouble code (DTC) B1717:06 stored in the heat pump valve control module (HPVCM). This may be due to the software in the HPVCM. To correct the condition, reprogram the HPVCM using the latest software level of the Ford Diagnosis and Repair System (FDRS). If the DTC remains this may be due to the "Heat Pump Vacuum Lock Release Sequence" application performance in the Ford Diagnosis and Repair System (FDRS). The "Heat Pump Vacuum Lock Release Sequence" application has been updated in FDRS to operate properly. For claiming, use causal part 14H266 and labor operations 12651D and 12651D4.
ITRM-25.B04 F-150Lightnin
Over The Air
26C10 Recall remedy -Addresses instances where the trailer lights and trailer brakes may not function
OBCC-AS.AU F-150BEV
Over The Air
26C10 Recall remedy -Addresses instances where the trailer lights and trailer brakes may not function
PT-25.11.4 F-150Lightning
Over The Air
Quality improvements include: -Calibration update to address a block fault that triggers a warning light and causes reduced torque in cold temperatures
TCU-25.2.8.5 F-150BEV
Over The Air
Quality improvements include: -Addresses a loss of connectivity caused by a Cellular Domain Service outage
ECG2-25.2.8.5 F-150BEV
Over The Air
Quality improvements include: -Enhanced FordPass connectivity
SYNC-25.2.4.9 F-150 Light
Over The Air
Quality improvements include: -Updates will improve performance of certain Pro Power Onboard interactions
25H02
Other
Certain 2022-2024 Model Year F-150 Lightning BEV Vehicles High Voltage Battery (HVB) Module/Array Replacement - Harvest Program
25B09
Other
Certain 2024-2025 Model Year F-150 Vehicles Equipped With Floor Console Gear Shift Module (GSM) On all of the affected vehicles, the GSM may experience a malfunction and the floor console GSM shifter may be unable to stow or un-stow when the gear shift stow button is pressed and an illuminated wrench light will be displayed on the Instrument Panel Cluster (IPC). The vehicle may be inoperable if the shifter is in the stowed position when the malfunction occurs. If the shifter is not in the stowed position when the malfunction occurs, the customer will still be able to drive the vehicle and may observe a wrench light on the IPC
ACM-25.AH.AR F-150
Over The Air
Quality improvements include: -Addresses potential SiriusXM no audio and a false banner showing "Hardware problem"
SU-10.3.1 F-150Lightning
Over The Air
Software Update - Quality improvements include: -Addresses a Battery Energy Control Module Diagnostic Trouble Code that causes power limit charging of the vehicle and a service light on dashboard
SSM 53968
Service Bulletin/Repair Instructions
Some 2024-2025 F-150 Lightning and 2025 Mustang Mach-E vehicles may exhibit various intermittent inoperative climate control symptoms with diagnostic trouble code (DTC) B1717:06 in the heat pump valve control module (HPVCM). Workshop Manual (WSM), Section 412-00 Climate Control System - General Information > Diagnosis and Testing > Pinpoint Test AW has been updated to address this condition. Refer to the revised WSM section for normal diagnosis.
25-SYNC-25.2.1.6.5 F-150L
Over The Air
Quality improvements include: -Improved CarPlay experience -Improved keyless entry experience
IPMA-24.204.10.9 F150Ligh
Over The Air
"Quality improvements include: -BlueCruise enhancements -Improved hands-free connectivity"
OTAACM-25.AH.AR F-150BEVx
Over The Air
Quality improvements include: -Radio reflash to include AM radio option -Addresses a potential SiriusXM false banner showing "Hardware problem"
25B14
Other
Certain 2024 Model Year F-150 BEV Forward Sensing Feature Credit Reimbursement
OTA DDM-25.12.0 F-150Lght
Over The Air
Quality improvements include: -Enhanced window operation by addressing bouncebacks and loss of one touch up feature
OTA DDM-24.11.5 F-150 BEV
Over The Air
Robustness action to reduce the false window bounce back occurrences
TSB 25-2080
Service Bulletin/Repair Instructions
Some of the vehicles listed in the Model statement above may exhibit an illuminated powertrain malfunction (wrench) indicator with diagnostic trouble code (DTC) P2797 stored in the secondary on-board diagnostic control module B (SOBDMB) and/or the secondary on-board diagnostic control module C (SOBDMC). This may be due to the software in the SOBDMB and/or the SOBDMC.
TSB 25-2087
Service Bulletin/Repair Instructions
This article supersedes TSB 24-2278 to update Vehicle Application adding all of 2024 Model Year.
24U14
Other
Update Prior to Sale 24U14 Certain 2024 Model Year Mustang Mach E and F-150 Lightning Battery Electric Vehicles (BEV) Audio Control Module (ACM) Software Update
SSM 53236
Service Bulletin/Repair Instructions
Some 2021-2023 F-150 non-Lightning, 2022-2024 F-150 Lightning/Expedition/Navigator, and 2024 Ranger vehicles may exhibit a "trailer brake module fault" message in the instrument panel cluster (IPC) with diagnostic trouble codes (DTCs) U0137 and/or U0252 stored in the body control module (BCM),
24B56 S1
Service Bulletin/Repair Instructions
Some of the affected vehicles may exhibit an inoperative front park aid feature with a “Front Parking Sensors Not Available Sensors Blocked See Manual” message in the Instrument Panel Cluster (IPC). Reason for supplement: Updated some text in Dealer bulletin, labor allowances and tech instructions
OTA SU 10.1.0 F-150 Light
Over The Air
Public Charging application enhancement -Users can easily search and navigate to charging stations -Blue Oval Charge Network users can activate chargers from their vehicle's screen
24B48
Other
In some of the affected vehicles, customers may not be able to save their vehicle’s charge locations and charging times. Customers can still plug the vehicle in and charge normally, but the customer cannot schedule a charging location and time because the charging location and time cannot be saved.
24P24
Service Bulletin/Repair Instructions
In some of the affected vehicles, customers may notice that the frunk partially opens when commanded but does not fully open. Customers will be able to manually open and close the frunk. A frunk ajar warning will be displayed when the frunk is not closed.
SU-10.1.0 F-150 Lightning
Over The Air
Quality improvements include: -Charge assist / Public Charging is available by default application to customer. - Customer will be able to use the Charge Assist application at all times to find the public charging locations.
24U04 S1
Service Bulletin/Repair Instructions
Certain 2024 Model Year F-150, F-150 Lightning, F-150 Raptor, 2024 Ranger, 2024 Ranger Raptor Enhanced Pre-Delivery Inspection (PDI) Vehicles in this Update Before Sale program were selected for an enhanced pre-delivery inspection due to Ford's continued focus on launch quality. Reason for supplement: updated tech instructions
SU ECG-24.2.5.6.2 F150 Li
Over The Air
Quality Improvement include: -Update to Enhanced Central Gateway (ECG) module software to prevent battery draining when vehicle is parked. - Corrects Sync screen to display correct software update status - Addresses potential vehicle no start after OTA update.
24OTA ECG-24.2.4.10 F-150
Over The Air
Quality Improvements include: - Addresses potential vehicle no start after OTA update. - Improved Phone as A Key functionality post Enhanced Central Gateway module (ECG) reset. - Minor quality fixes in Enhanced Central Gateway module (ECG) Software, not affecting vehicle operation.
ECG-24.2.4.10 F-150 Light
Over The Air
Quality Improvements include: -Addresses potential vehicle no start after OTA update. - Improved Phone as A Key functionality post Enhanced Central Gateway module (ECG) reset. - Minor quality fixes in Enhanced Central Gateway module (ECG) Software, not affecting vehicle operation.
24B14
Service Bulletin/Repair Instructions
Certain 2024 Model Year F-150 Lightning Battery Electric Vehicles Charge Port Actuator Replacement. The vehicles involved in this program may be unable to DC fast charge if the 12-volt battery voltage falls below 9 volts. This may be due to the charge port actuator locking pin not fully extending.
SSM 52719
Service Bulletin/Repair Instructions
Some 2021-2023 F-150 vehicles and 2024 F-150 Lightning vehicles may exhibit modules on the high-speed controller area network 2 (HS-CAN2), high-speed controller area network 3 (HS-CAN3), high-speed controller area network 4 (HS-CAN4) and/or the medium-speed controller area networks (MS-CAN) not responding to the Ford Diagnosis and Repair System (FDRS) and the modules on these networks fail the network test without any diagnostic trouble codes (DTCs) tied to the affected modules. The modules on the flexible data rate controller area network 2 (FD-CAN1) and the high-speed controller area network 1 (HS-CAN1) will communicate with the FDRS. Vehicles equipped with a power opening/closing tailgate may also exhibit an intermittent inoperative power tailgate. This may be due to the gateway module A (GWM) not being configured properly. To correct this condition, download and run the GWM - Gateway Module A (GWM) Configuration application using the latest version of the FDRS. For claiming, use causal part number 14G490 and applicable labor times from Section 10 of the Service Labor Times Standard (SLTS) Manual.
SAN Vol2 Issue 4
Other
The Service Awareness Newsletter is an informal communication that contains information that may not be presently available in a TSB, SSM, GSB, or other electronic communication. This article includes information on warranty, technical service tips and other service information
24U07
Service Bulletin/Repair Instructions
Certain 2024 Model Year F150 vehicles - Update HVAC module
OTASU242010SYNCL
Service Bulletin/Repair Instructions
Quality improvements include: - SYNC Screen Stability Improvements.
24U04
Service Bulletin/Repair Instructions
Certain 2024 Model Year F-150, F-150 Lightning, F-150 Raptor, 2024 Ranger, 2024 Ranger Raptor Enhanced Pre-Delivery Inspection (PDI)
TSB 24-2103
Service Bulletin/Repair Instructions
Some 2022-2024 F-150 Lightning vehicles may exhibit an intermittent inoperative power hood (frunk) during opening and/or closing with a Frunk Fault Service Required message in the instrument panel cluster (IPC) with DTC U2001:68 in the front hatch control module (FHCM) with no other DTCs stored in the FHCM. The power hood (frunk) will still open when using the manual lever release and close when pressed down manually. This may be due to the software level of the FHCM.
OTAPU10246CHAUDL
Service Bulletin/Repair Instructions
Quality Improvements include: - Fix the infrequent random audio noises issue and improve the audio quality of the vehicle.