Technical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.
SSM 54601
Service Bulletin/Repair Instructions
Ford and Lincoln vehicles equipped with wired keyless entry keypad systems and accessory wireless keyless entry keypad systems may or may not come with a wallet card containing the master code. Unlike the integrated wired keypad, the accessory wireless keypad master code cannot be retrieved from the vehicle using a diagnostic scan tool or from the label printed on the body control module (BCM). The Factory Keyless Entry Code application within the diagnostic scan tool will not provide an applicable master code for the accessory wireless keypad. If the wallet card for an accessory keypad is not available, the "Wireless RF Keypad Diagnosis Guide" can be referenced and provides direction on how to retrieve the master code. This guide is located under the Workshop Manual tab > Accessories > Installation > Wireless RF Keypad Diagnosis Guide > PPT C > Step C2.<br /><br /> Note: The only available keypad for some vehicles from the assembly plant is the accessory wireless keyless entry keypad. The integrated wired keypad cannot be installed on vehicles not equipped from the factory with a wired keyless entry k
TSB 24-2188
Service Bulletin/Repair Instructions
This article supersedes TSB 22-2219 to update the Parts List and Service Procedure to clarify applicable steps by vehicle application. Some 2003-2020 Expedition/Navigator and 2006-2020 F-150 (non-Raptor) vehicles equipped with 4WD may exhibit grinding/clicking/ratcheting noise from the front wheel area. This may be due to partial engagement of the integrated wheel ends (IWE). To correct this condition, follow the Service Procedure to remove and cap the vacuum supply line or to reprogram the transfer case control module (TCCM) and replace any worn vacuum and/or IWE components.
SSM 52476
Service Bulletin/Repair Instructions
All accessory stick-on keyless entry keypads come with a wallet card containing the master code. If the accessory keypad was factory installed, this card will be placed in the glove box and should be handed to the vehicles owner during initial delivery. Unlike the integrated (wired) factory keypad, the accessory keypad master code cannot be retrieved from the vehicle using a diagnostic scan tool. If the wallet card for an accessory keypad is lost, follow these steps to recover the code. Dealer Key Code access is granted through the Dealer Program Enrollment System (DPES); dealership management can authorize users. The authorized user must go to FMCDealer.com > Parts and Service > Parts Product Line Information > Keys/Entry Devices > Aftermarket Keyless Entry Keypad Code Access. Follow the instructions on the screen to obtain the master code for the accessory keypad.
SSM 51536
Service Bulletin/Repair Instructions
For 2000-2024 Ford and Lincoln vehicles, swapping a module from a vehicle for diagnosis purposes is likely to cause errors and is not recommended. It is also not recommended to order a replacement module using a vehicle identification number (VIN) from a different vehicle. Most modules on these affected vehicles are VIN/vehicle specific and hardware variations between modules do exist. Swapping a module from a vehicle or ordering a module using a different vehicle/VIN can cause ineffective repairs and additional vehicle down time. Make sure all appropriate Workshop Manual (WSM) procedures are followed when diagnosing the condition prior to all module replacements and only order modules using the correct VIN.
TSB 22-2219
Service Bulletin/Repair Instructions
Some 2003-2020 Expedition/Navigator and 2006-2020 F-150 (non-Raptor) vehicles equipped with 4WD may exhibit grinding/clicking/ratcheting noise from the front wheel area. This may be due to partial engagement of the integrated wheel ends (IWE). To correct this condition, follow the Service Procedure to remove and cap the vacuum supply line or to reprogram the transfer case control module (TCCM) and replace any worn vacuum and/or IWE components.
TSB 20-2307
Service Bulletin/Repair Instructions
Some 2003-2020 Expedition/Navigator and 2006-2020 F-150 vehicles equipped with TOD transfer cases may exhibit grinding/clicking/ratcheting noise from the front wheel area. This may be due to partial engagement of the integrated wheel ends (IWE). To correct this condition, follow the Service Procedure steps to remove and cap the vacuum supply line.
TSB 20-2233
Service Bulletin/Repair Instructions
This article supersedes TSB 19-2026 to update the vehicle model years affected. Some 2000 and newer Ford/Lincoln/Mercury vehicles equipped with aluminum body panels may exhibit corrosion concerns appearing as bubbled and/or peeling paint with or without accompanying white dust. Panel replacement is recommended.
DOR-N3Z7B-03
Service Bulletin/Repair Instructions
This SKU is an Oil Dipstick. The customer communication requested return of unsold inventory to inspect the dipstick tube. The dipstick tube inner diameter may be small enough that it prevents installation of the OE dipstick.
SSM 48157
Service Bulletin/Repair Instructions
Some 2002-2008 F-Super Duty, F-150 and Mark LT vehicles may exhibit concern during or after programing the VSM. The programming may fail or vehicle symptoms such as inoperative door locks, dome lamps, door ajar indicators or auto lamps may occur after successful programing. To ensure the VSM is configured correctly, use the Integrated Diagnostic System (IDS) scan tool and select the blue ball and socket icon in the upper left corner. Select the utility knife in the bottom left corner. Select Update/Special Function and enter 53061 in the blue box then press the tick mark. The screen will go back to the system utilities page. Navigate to the toolbox tab and run the Programmable Module Installation (PMI) on the VSM. The procedure will prompt you to manually enter the as-built into the VSM. Obtain the as-built data from PTS > OASIS > As-Built.
DORD2Q5Z09
Service Bulletin/Repair Instructions
This SKU is a Transmission Oil Cooler Line. The customer communication requested return of unsold inventory to inspect for the port size being too large. If the port size is too large it will not fit the mating component which would prevent installation, and would therefore have no impact on the end user besides time to complete installation.
TSB 19-2026
Service Bulletin/Repair Instructions
Some 2000 and newer Ford, Lincoln and Mercury vehicles equipped with aluminum body panels may exhibit corrosion concerns appearing as bubbled and/or peeling paint with or without accompanying white dust. Panel replacement is recommended. Follow the Service Procedure steps to correct the condition
SSM 47331
Service Bulletin/Repair Instructions
Various vehicles equipped with a 4.6L, 5.4L, 6.8L modular 3 valve engine built on or before 8-Jan-2016 may exhibit symptoms that may include upper end engine noise, rough running, misfire and/or engine damage. If diagnosis leads to only camshaft/camshaft roller follower(s) requiring replacement, replace all of the camshaft roller followers on both banks/cylinder heads with part number 3L3Z-6564-A, not just the faulty roller follower(s). When replacing the camshaft roller followers, refer to Workshop Manual (WSM), Section 303-01.
SSM 47201
Service Bulletin/Repair Instructions
Replacing the original equipment SYNC/Navigation system with either an aftermarket SYNC/Navigation kit or modifying original SYNC/Navigation parts to provide additional features is not recommended nor supported on any Ford, Mercury or Lincoln vehicle. Only approved Genuine Ford accessories or originally installed systems are supported and certified to function correctly with other vehicle systems. If you suspect a system has been modified, the following resources can be used to verify original equipment: Monroney Label (Window Sticker), Professional Technician Society (PTS) OASIS tab select SYNC or HVBOM. For Genuine Ford accessories use: PTS Workshop Tab select Dealer Installed Accessory or Accessory Installation.
SSM 47009
Service Bulletin/Repair Instructions
The Accessory (Wireless) Keyless Entry Keypad can only be used with vehicles that are factory built with Remote Keyless Entry (RKE). The master code for the Accessory (Wireless) Keyless Entry Keypad can be retrieved from FMCDealer - Parts and Service - Parts Product Line Information - Keys/Entry Devices - Aftermarket Keyless Entry Keypad Code Access. Access to this site is granted through Dealer Program Enrollment System (DPES) and Dealer Principal, General Manager or Parts and Service Director can authorize users. Once authorized the retrieval process for master code can be obtained. The master code for the Accessory Keyless Entry Keypad cannot be retrieved from the body control module(BCM) with a diagnostic tool.
SSM 46542
Service Bulletin/Repair Instructions
When ordering a 2005 to 2008 remanufactured 5.4L 3v or 6.8L 3v engine, spark plug boots may be provided in the packaging. Replace all black spark plug boots from the original engine with the 'brown' spark plug boots, as provided. The updated 'brown' spark plug boots are longer than the black boots to accommodate a running change in the spark plug length. The ignition coil bodies and spring/resistor are transferable and only the rubber boots require replacement. Failure to install the spark plug boots provided with the replacement engine could lead to drivability concerns.
SSM 46085
Service Bulletin/Repair Instructions
The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. The IDS has a limited refresh rate when reading these PIDs and cannot display quickly enough to validate a concern. The PCM automatically monitors these inputs more accurately and will set diagnostic trouble codes (DTCs) when appropriate. Using these PIDs for diagnostics will lead to inaccurate results and improper ETB replacements. If a concern is intermittent and no DTCs are present, refer to historical DTCs and the PC/ED, Section 3 No DTCs Present Index chart for further information.
TSB16-0108
Service Bulletin/Repair Instructions
SOME 2004-2014 F-150 AND 2006-2008 MARK LT VEHICLES EQUIPPED WITH FOUR-WHEEL DRIVE (4WD) MAY EXHIBIT NOISY OR ENGAGED FRONT HUBS WHEN OPERATING IN TWO-WHEEL DRIVE (2WD) MODE. FOLLOW THE SERVICE PROCEDURE STEPS TO CORRECT THE CONDITION.
16-0032
Service Bulletin/Repair Instructions
4R75E TRANSMISSION - GRINDING/WHINE/VIBRATION/GEAR SLIPPAGE - SERVICE KIT AVAILABLE ISSUE A service kit has been released to assist with proper repair of the 4R75E transmission in 2008 Mark LT, 2008-2010 F-150, 2008-2010 / 2013-2014 E-Series, 2008-2011 Crown Victoria, Grand Marquis and Town Car vehicles that exhibit a grinding, whine-type noise, vibration and/or gear slippage while driving, or a loss of reverse resulting from a planetary gear assembly failure.
TSB160032
Service Bulletin/Repair Instructions
4R75E Transmission - Grinding/Whine/Vibration/Gear Slippage - Serrvice Kit available
TSB-14-0153
Service Bulletin/Repair Instructions
FORD/LINCOLN/MERCURY: FAILURE OF PLANETARY GEAR ASSEMBLY IS DUE TO TRANSMISSION, ON CERTAIN VEHICLES, EXHIBITING GRINDING, GEAR SLIPPAGE, WHINE TYPE NOISE, VIBRATION, WHILE DRIVING OR LOSS OF REVERSE. *PE
TSB-14-0114
Service Bulletin/Repair Instructions
LINCOLN/FORD: WHEN DRIVING FROM IDLE UP TO 1200 RPM, THERE MAY BE AN INTERMITTENT RATTLE NOISE COMING FROM ENGINE. 2004-2013 F-150, F-250, F-350, EXPEDITION, MARK LT, NAVIGATOR. *PE
ASI-44538
Service Bulletin/Repair Instructions
FORD/LINCOLN/MERCURY: THE INDICATOR MAY ILLUMINATE OVERDRIVE OFF AND/OR SLIPPING IN 3RD OR NO 4TH GEAR, DUE TO DIRECT CLUTCH FAILURE AND DIAGNOSTIC TROUBLE CODE (DTC) P0733 AND/OR P0734. MODEL 2008-2013 MARK LT, F-150, CROWN VICTORIA, GRAND MARQUIS, TOWN CAR, E SERIES. *PE
ASI-32270
Service Bulletin/Repair Instructions
FORD: THERE IS A NOISE COMING FROM THE FRONT HUB INTEGRATED WHEEL END (IWE) AREAS AND WHEN SHIFTED INTO 4X4 MODE, THE NOISE WILL CEASE. MODELS 2008-2013 F-150, EXPEDITION, NAVIGATOR, MARK LT. *PE
AS-21769
Service Bulletin/Repair Instructions
FORD: IF THERE IS AN INTERMITTENT LACK OF POWER, SURGE, OR HESITATION WHILE DRIVING THE BRAKES WILL OVERRIDE ACCELERATION. *RM
TSB-10-18-1
Service Bulletin/Repair Instructions
FORD: SOME EXPEDITION, F-150, AND NAVIGATOR MODELS MAY EXPERIENCE A DELAYED FORWARD OR REVERSE TRANSMISSION ENGAGEMENT. USUALLY HAPPENS ON COLD START IN COLD CLIMATES. *RM
SB-21434
Service Bulletin/Repair Instructions
FORD: SUPPLY/RETURN LINES INSTALLATION AT HIGH PRESSURE PUMP-REVISED WASHER FOR TRUCKS EQUIPPED WITH 6.4L ENGINES. WHEN INSTALLING SUPPLY OR RETURN LINES AT HIGH PRESSURE PUMP ON DIESEL ENGINES, DO NOT USE THE BONDED STYLE WASHER (W302870), USE ONLY THE HYBRID STYLE WASHER (W303659). *PE
CSP-092408CS-01
Service Bulletin/Repair Instructions
FORD TRUCK SERVICE CAMPAIGN: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. IN THE CASE OF THE ROUSHCHARGER FOR THE F-150, THE TRUCKS CALIBRATION ENHANCEMENTS HAS BEEN DEVELOPED TO BETTER ACCOMMODATE REGIONAL VARIATIONS IN PREMIUM FUEL QUALITY. EVEN THOUGH NOT ALL F-150 ROUSHCHARGED TRUCKS WILL BE AFFECTED BY THESE VARIATIONS. CSC LETTER WAS REC'D. *PE UPDATED 4/12/10. *PE
CSP-092908CS-01
Service Bulletin/Repair Instructions
ROUSH/FORD: VEHICLES MANUFACTURED BY ROUSH WITH AN INTERCOOLED ROUSH CHARGER HAVE AN OPPORTUNITY FOR AN UPGRADE TO AN ENHANCED PCM CALIBRATION. NOT ALL F150 ROUSHCHARGED VEHICLES WILL BE AFFECTED BY THESE VARIATIONS. *PE UPDATED 12/16/08. *PE
20228
Service Bulletin/Repair Instructions
1999-2008 7.3L/6.0L/6.4L/4.5L DIESEL F-SUPER DUTY - CLEAN THE CHARGE AIR COOLER (CAC) SYSTEM AFTER CERTAIN TURBO OR ENGINE FAILURES - SERVICE TIP. *NJ
08-14-18
Service Bulletin/Repair Instructions
INTERMITTENT VEHICLE VIBRATION--PARKING BRAKE DISENGAGEMENT CONCERNS. *NJ
08-2-9
Service Bulletin/Repair Instructions
ERRATIC FUEL GAUGE OPERATION - MIL ON --DTCS P040/P0463 OR INSTRUMENT CLUSTER MODULE DTC B1201--VEHICLES BUILT BEFORE 12/3/2007. *NJ
07212
Service Bulletin/Repair Instructions
SOME 1997-2008 VEHICLES EQUIPPED WITH A 4.6L 2V, 5.4L 2V, OR 6.8L 2V ENGINE--SPARK PLUG THREAD REPAIR PROCEDURE--NOT COVERED UNDER NEW VEHICLE LIMITED WARRANTY. *NJ THIS INCLUDES F-53 MOTORHOME CHASSIS. UPDATED 2/23/10. *PE
07213
Service Bulletin/Repair Instructions
HIGH PRESSURE POWER STEERING LINE SEEPAGE-COLD CLIMATES ONLY (EXCLUDING HERITAGE F-150). *NJ
SI-20008
Service Bulletin/Repair Instructions
FORD: WATER LEAKS, WIND NOISE AND/OR NOISE ON OPENING/CLOSING THE MOON ROOF/ROOF OPENING PANEL. THE 2004-07 WSM MANUAL PROVIDES TWO SEPARATE PROCEDURES FOR MOON ROOF HEIGHT A HORIZONTAL ADJUSTMENTS. HEIGHT AND HORIZONTAL PROCEDURES NEED TO DONE TOGETHER. MANUAL PROCEDURES IS IN THE PROCESS OF BEING UPDATED. *PE
SI-20015
Service Bulletin/Repair Instructions
FORD: VEHICLES WITH 6.5 BED THREADED ATTACHMENT HOLES LOCATED ON THE BOX INNER SHEET METAL PANELS. ALL VEHICLES EQUIPPED WITH 6.5 CARGO BOX ARE EQUIPPED WITH THREADED ATTACHMENT HOLES LOCATED ON THE BOX INNER SHEET METAL PANELS. THESE HOLES ARE DESIGNED TO ACCEPT FASTENERS THAT SECURE AN OPTIONAL CARGO MANAGEMENT SYSTEM SIDE RAILS TO THE BED. *PE
SI-20022
Service Bulletin/Repair Instructions
FORD: SOME 2006-2008 F-150 LARIAT, XLT, AND FX4 VEHICLES (EXCLUDING HARLEY DAVIDSON AND XL) MAY EXHIBIT A WHISTLE NOISE FROM THE GRILLE AREA WHEN TRAVELING AT HIGHWAY SPEEDS OF 65MPH AND GREATER. THIS MAY BE THE RESULT OF A POSSIBLE GAP BETWEEN THE TOP OF THE GRILLE SURROUND TRIM AND THE FRONT EDGE OF THE HOOD. *PE
07109
Service Bulletin/Repair Instructions
VIBRATION FROM THE DRIVELINE AT HIGHWAY SPEEDS. *KB