Technical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.
TSB 26-2391
Service Bulletin/Repair Instructions
This bulletin updates 26-2206. Reason for update: update the Service Procedure to revise Steps 19-21, adding Step 22, and adding Figure 15-16 to clarify connector C316 location. Some of the vehicles listed in the Model statement above may exhibit diagnostic trouble codes (DTCs) C1001:31, U3000:89, and/or U3000:49 stored in the image processing module A (IPMA) and at least one of the following conditions: "Front Camera Fault Service Required" message Pre-collision assist inoperative Adaptive cruise control inoperative Front windshield camera alignment routine fails to complete This may be due to the coaxial cable between the IPMA camera and the IPMA.
TSB 26-2395
Service Bulletin/Repair Instructions
This article supersedes 26-2287. Reason for update: update the labor operation numbers to add MT to operations C, F, G, H, J, K, L and M, and correct the part number LIMZ-4A015-B to L1MZ-4A015-B. Some of the vehicles listed in the Model statement above may exhibit at least one of the following conditions: Harsh engagement Delayed engagement Harsh shift Delayed shift Illuminated malfunction indicator lamp (MIL) with diagnostic trouble codes (DTC)s P0751, P0752, P0756, P0757, P0761, P0762, P0766, P0767, P0771, P0772, P2700, P2701, P2702, P2703, P2704, P2705, P2707, P2708, P0729, P0731, P0732, P0733, P0734, P0735, P0736, P076F, P07D9, P07F6 and/or P07F7 stored in the powertrain control module (PCM) or transmission control module (TCM). This may be due to axial movement of the CDF clutch cylinder sleeve causing hydraulic circuit leaks. NOTE: If internal transmission service is required to address a concern detected with the CDF clutch cylinder following this article, technicians should carefully inspect and replace other transmission components and flush transmission fluid cooler only as ne
SSM 55100
Service Bulletin/Repair Instructions
For Various Ford and Lincoln vehicles, if diagnostics lead to the replacement of the front seat cushion cover J-clips, lower-level service parts are now available. Use service part W709919-S901 if the J-clip is completely detached from the seat cover and W715386-S424 if the clip is still partially attached. It is not necessary to replace the seat cover if only the J-clip is separating from the cover. Refer to PTS Home > Technical Assistance > Technical Support Videos > Section 501- Body and Paint > Seat J-Clips. For claiming, use causal parts from list below and labor operations 63100A and 63100A5. Causal Parts for claiming: Bronco/Bronco Sport/Escape/Explorer/Expedition/Navigator: 7862900 or 7862901 F-150/F-Super Duty: 1562900 or 1562901 Ranger/Maverick: 6062900 or 6062901
SSM 55111
Service Bulletin/Repair Instructions
Some 2022-2026 F-150 Lightning vehicles may exhibit a reduced distance to empty (DTE) projection, a high voltage battery pack state of charge (SOC) that drops from 100% to less than 90% within 60 seconds of being driven, and an inability to reach a target SOC using the scheduled charging feature without any diagnostic trouble codes (DTCs) in the battery energy control module (BECM). This may be due to an issue in one or more cells within the high voltage battery pack. To correct the condition, run the "BECM Battery Health" application using the latest software version of the Ford Diagnosis and Repair System (FDRS). If any cells are identified as exceeding state of charge and/or capacity thresholds, refer to the Workshop Manual (WSM), Section 414-03A High Voltage Battery, Mounting and Cables > Diagnosis and Testing > High Voltage Battery, Mounting and Cables Electric. Perform Pinpoint Test High Voltage Battery Pack Cell Balancing Faults, Step 4 (PPT Step AO4 for 2022-2024 vehicles/PPT Step AQ4 for 2024-2026 vehicles) and proceed with Pinpoint Test directions following the results of Step 4.
SSM 55093
Service Bulletin/Repair Instructions
Some 2021-2026 F-150 vehicles may exhibit a concern of the windshield wipers not parking in the correct position on the windshield and/or over-traveling. This may be due to incorrect alignment of the wiper pivot arm on the wiper linkage assembly. Wiper pivot arms may or may not be equipped with an alignment key. Alignment keys are a manufacturing aid and are not needed for proper alignment and operation. In some instances, it may be necessary to remove this alignment key to achieve proper alignment. Replacement of the wiper pivot arm, due to a missing alignment key is a not warrantable. Refer to Workshop Manual (WSM), Section 501-16.
TSB 26-2360
Service Bulletin/Repair Instructions
Some of the vehicles listed in the Model Statement above may exhibit an intermittent extended crank with no relevant diagnostic trouble codes (DTCs) present. This may be due to various software parameters in the powertrain control module (PCM).
SSM55059
Service Bulletin/Repair Instructions
Some 2021-2023 F-150 vehicles equipped with a 3.5L PowerBoost engine, 2020-2026 Explorer vehicles equipped with a 3.3L hybrid engine, and 2020-2023 Lincoln Aviator vehicles equipped with a 3.0L EcoBoost hybrid engine may exhibit an illuminated powertrain malfunction (wrench) indicator with diagnostic trouble code (DTC) P0A1E stored in the powertrain control module (PCM). The vehicle may be unable to enter electric-only drive modes as expected during normal drive cycles. This may be due to the belt integrated starter generator (BISG). For vehicles with this condition, follow the necessary Pinpoint Test in Workshop Manual (WSM), Section 303-06 for DTC P0A1E and repair the vehicle as directed. Note that previous replacement of the BISG does not negate the need for subsequent BISG replacements if directed to do so by the appropriate Pinpoint Test diagnostics. Engineering is investigating this BISG quality concern. Monitor PTS for updates regarding this investigation.
SSM 55031
Service Bulletin/Repair Instructions
Some 2021-2026 Ford/Lincoln vehicles may exhibit various symptoms including but not limited to the auto start/stop system not operating as intended with a "Check Charging System" message in the instrument panel cluster (IPC) while the charging system is operating properly with no charging related diagnostic trouble codes (DTC) stored. This may be due to someone using an aftermarket programmer to change the body control module (BCM) configuration to disable the auto start/stop system or perform other unsupported programming modifications. To correct this condition on F-150 and Bronco vehicles, download and run the Ford Diagnosis and Repair System (FDRS) application titled "BCM-Charging System Configuration Correction". Running this application will determine if the BCM configuration was modified by the customer and if so, provide the option to return the configuration back to factory settings. For other vehicle models exhibiting concerns related to unsupported aftermarket BCM programming, submit a Technical Support Request (TSR) requesting support to revert the BCM configuration
SSM 55028
Service Bulletin/Repair Instructions
Some 2021-2024 Ford and Lincoln vehicles may exhibit an "Updating SYNC" message on the vehicle center display screen after an over the air (OTA) update. The message can be cleared from the center display screen and SYNC can be used normally, but it will re-appear at every subsequent ignition cycle. Inform customers that engineering is currently working on a software update solution for this condition to be delivered OTA expected in late Q3 2026. Software will update automatically if vehicle connectivity is enabled in the vehicles settings. Monitor Professional Technician System (PTS) for additional information.
SSM 55008
Service Bulletin/Repair Instructions
Some 2021-2026 Ford vehicles may exhibit inoperative heated/cooled seats, heated steering wheel and/or front/rear defrost features after a remote start is performed through the Ford mobile application or with the key fob. Customers may also experience heated/cooled seats, heated steering wheel and/or front/rear defrost features turning on in unexpected conditions such as during warmer weather. These features will operate normally when commanded in the center display screen. This may be due to the customer not setting up their "Climate Settings" through the Ford mobile application. To correct this condition, inform the customer they should perform a remote start from the Ford mobile application and then adjust the "Climate Settings" in the Ford mobile application as desired. These settings only need to be set once and will persist through subsequent remote starts. Heated and cooled seats will be set to Level 2 when turned ON via "Climate Settings" in the Ford mobile application during a remote start event. This is normal operating characteristic. This condition does not affect vehicle durability and no a
26E04
Emissions
NEW VEHICLE DELIVERY HOLD - Emissions Recall 26E04 Certain 2021-2025 Model Year F-150, Maverick, Mustang, Ranger, Expedition, Bronco Sport, Explorer, Bronco, Navigator, and Aviator Vehicles Powertrain Control Module Software Update
TSB 26-2294
Service Bulletin/Repair Instructions
This bulletin supersedes 26-2066. Reason for update: To remove "(2024 only)" from the Issue statement to include 2021-2025 vehicles that may exhibit a clicking sound coming from the gear shift lever. Some of the vehicles listed in the Model statement above equipped with a console GSM may exhibit at least one of the following conditions: * Clicking sound coming from the gear shift lever after it is placed and kept in reverse, neutral or drive position. * Gear shift lever stuck in park * Gear shift lever will not shift into park * Gear shift lever will not shift out of gear * Gear shift lever will not stow/unstow * Gear shift lever will move past the park position * Loose gear shift lever arm at pivot * Illuminated powertrain malfunction (wrench) indicator with DTCs P0929:77, P0929:00, P0929:07 and/or P0929:9A stored in the GSM This may be due to the GSM. Note: If the gear shifter lever will not shift into park, the transmission will automatically shift into park when the return to park function is triggered.
TSB 26-2309
Service Bulletin/Repair Instructions
This bulletin supersedes 26-2241. Reason For Update: update the parts list to correct the claim quantity of the part number JB3Z-4B496-B from 3 to 6. Some of the vehicles listed in the Model statement above may exhibit at least one of the following conditions: * Harsh 3-4, 4-5 upshifts * Harsh 5-3, 4-3 downshifts * Harsh reverse engagements These symptoms may be worse when cold. This may be due to the F clutch friction plates brinelling into the clutch and planetary container cylinder (7B177).
TSB 26-2304
Service Bulletin/Repair Instructions
This bulletin supersedes 25-2383. Reason for update: to add 2023-2026 F-150 2.7L vehicles. Some of the vehicles listed in the Model Statement may exhibit a vibration/shudder felt during light throttle tip in at highway speeds (8,9,10 gear) with no diagnostic trouble codes (DTC) present. This may be due to various software parameters in the powertrain control module (PCM).
TSB 26-2297
Service Bulletin/Repair Instructions
Some of the vehicles listed in the model statement above equipped with SYNC4 may experience a blank center display screen or black center display after welcome animation. The rear-view camera will still function when shifting the vehicle to reverse under these conditions.
BCMC-26.DG F-150
Over The Air
Quality improvements include: -Addresses a false trailer brake fault message when starting the vehicle in cold weather
TSB 26-2287
Service Bulletin/Repair Instructions
This article supersedes 25-2302. Reason for update: update the labor time allowance for F-150 vehicles, update the Parts list to replace the part number W716979-S439 with W721084-S439, and add a note for LV fluids XT-10-QLVC and CXT-10-LV6 "Transfer Case Fluid". Some of the vehicles listed in the Model statement above may exhibit at least one of the following conditions: Harsh engagement Delayed engagement Harsh shift Delayed shift Illuminated malfunction indicator lamp (MIL) with diagnostic trouble codes (DTC)s P0751, P0752, P0756, P0757, P0761, P0762, P0766, P0767, P0771, P0772, P2700, P2701, P2702, P2703, P2704, P2705, P2707, P2708, P0729, P0731, P0732, P0733, P0734, P0735, P0736, P076F, P07D9, P07F6 and/or P07F7 stored in the powertrain control module (PCM) or transmission control module (TCM). This may be due to axial movement of the CDF clutch cylinder sleeve causing hydraulic circuit leaks. NOTE: If internal transmission service is required to address a concern detected with the CDF clutch cylinder following this article, technicians should carefully inspect and replace other tra
SSM 54940
Service Bulletin/Repair Instructions
Some 2021-2026 F-150 vehicles may exhibit a U2100:00 diagnostic trouble code (DTC) for initial configuration incomplete stored in the trailer control module (TRM). This may be due to the vehicle having a Ford accessory trailer brake kit installed without being programmed following the included instructions. If the vehicle was built with minor feature code FDDAA and a trailer brake gain switch is present in the stock location in the instrument panel, a Ford Accessory trailer brake kit has been installed on the vehicle. If a Ford Accessory trailer brake kit is present, download and run the "TRM - Towbar Configuration" application using the latest software level of the Ford Diagnosis and Repair System (FDRS) scan tool. To confirm a vehicle is built with a certain minor feature code, review the build information by double-clicking the vehicle identification number (VIN) in the upper left corner in the Professional Technician System (PTS).
SSM 54941
Service Bulletin/Repair Instructions
Some 2022-2024 F-150 vehicles equipped with a perimeter alarm may exhibit a false alarm activation intermittently. This may be due to the software in the body control module (BCM). Monitor the BCM alarm event parameter identifications (PID). If ALARM_EVT_1/2/3/4 show a value of Intrusion Sensor, reprogram the BCM using the latest software level of the Ford Diagnosis and Repair System (FDRS) diagnostic scan tool. For claiming, use causal part 15604 and labor operations 12651D and BCM.
TSB 26-2264
Service Bulletin/Repair Instructions
Some of the vehicles listed in the Model Statement above may exhibit a clunking noise from the rear suspension while turning at low speeds. This may be due to binding at the leaf spring clinch clips.
TSB 26-2241
Service Bulletin/Repair Instructions
This bulletin supersedes 25-2587. Reason For Update: update the Parts list to add the F-clutch friction plates HL3Z-7B164-D and the F-clutch steel plates PR3Z-7B164-A for the proper vehicle lines, replace the transfer case mounting bolt part number from W714288-S438 to W714288-S437, update the part number W720688-S439 quantity from 2 to 1, update the part number ML3Z-7869-C claim quantity from 2 to 1 (only if necessary), update the description of CXT-10-LV6 and XT-10-QLVC by adding "transfer case fluid, 4WD only", move HL3Z-7A191-B and L1MZ-7F396-A fluid pan gaskets to the parts to inspect and replace list, and remove TL1Z-6775-A self adhesive heat shield from the F-150/Expedition/Navigator parts list as it is not a discard item. Some of the vehicles listed in the Model statement above may exhibit at least one of the following conditions: * Harsh 3-4, 4-5 upshifts * Harsh 5-3, 4-3 downshifts * Harsh reverse engagements These symptoms may be worse when cold. This may be due to the F clutch friction plates brinelling into the clutch and planetary container cylinder (7B177).
SSM 54824
Service Bulletin/Repair Instructions
Some 2023-2026 F-150 Raptor R vehicles may experience an intermittent extended crank condition when starting the vehicle with no powertrain related diagnostics trouble codes (DTC) stored in the powertrain control module (PCM). This condition will not prevent the vehicle from starting. This may be due to the software in the PCM. This condition does not affect vehicle durability, and no additional diagnosis or service is required for this condition at this time. Inform customers that they can continue to drive the vehicle and engineering is currently working on a solution for this condition that is expected by the end of Q3 2026. Replacement or reprogramming of the PCM will not resolve this condition. Monitor Professional Technician System (PTS) for additional information and schedule service appointments for customers once the repair becomes available. <br /><br /> If a vehicle exhibits this concern, click on the "Submit Global Concern Report (GCR)" link at the upper right of the PTS Vehicle ID screen (vehicle identification number ÝVIN¨ required) and fill out the form. Do not use the "Report A Problem"
TSB 26-2233
Service Bulletin/Repair Instructions
This article supersedes TSB 26-2116 to clarify the prior approval statement. Some of the vehicles listed in the model statement above may exhibit an oil leak from the oil filter adapter to engine block mounting area. This may be due to block porosity or a block crack just below the oil filter adapter near the main bearing cap outer bolt.
TSB 26-2238
Service Bulletin/Repair Instructions
This article supersedes TSB 26-2130 to update labor operation to reprogram the PCM and check EVAP system from actual time to fixed time, and add extra time to reprogram coordinated modules (if required). Some of the vehicles listed in the Model statement above may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble code (DTC) P2450 stored in the powertrain control module (PCM). This may be due to the software in the PCM.
SSM 54820
Service Bulletin/Repair Instructions
Some 2021-2023 F-150 vehicles may exhibit diagnostic trouble code (DTC) U023A:08 in the steering column control module (SCCM) after reprogramming the SCCM with no customer symptoms present. If the vehicles automatic high beam operation is fully functional, this DTC does not affect vehicle operation, and no additional diagnosis or service is required for this condition. Replacement or reprogramming of the SCCM or image processing module A (IPMA) will not resolve this condition. To validate that the automatic high beam system is fully operational, cover the light sensor located in the middle of the dashboard to activate the automatic low beam headlamps. Push the steering wheel multifunction switch forward to cycle through both high beam settings which will be represented in the instrument cluster panel (IPC) as a white telltale (automatic mode - the high beams will not turn on while testing) and a blue telltale (manual mode - the high beams will turn on). If any of the telltales did not illuminate when the steering wheel multifunction switch is pressed forward, refer to the Workshop Manual (WSM)
SSM 54795
Service Bulletin/Repair Instructions
Some 2021-2023 F-150 vehicles equipped with a 3.5L PowerBoost engine and 2020-2026 Explorer vehicles equipped with a 3.3L hybrid engine may exhibit an illuminated powertrain malfunction (wrench) indicator with diagnostic trouble code (DTC) P0A1E stored in the powertrain control module (PCM). The vehicle may be unable to enter electric-only drive modes as expected during normal drive cycles. This may be due to the software within the belt integrated starter generator (BISG). For vehicles with this condition, follow Pinpoint Test I: Battery Isolation/Voltage Stabilization Control Circuit Carry Outance located in the Workshop Manual (WSM), Section 303-06D and repair the vehicle as necessary. Note that the BISG is on backorder status at the time of this publication and Ford is working to make parts available. Engineering is investigating this concern. Monitor PTS for updates.
TSB 26-2206
Service Bulletin/Repair Instructions
This article updates TSB 23-2146. Reason for update: clarify prior approval requirements Some of the vehicles listed in the Model statement above may exhibit diagnostic trouble codes (DTCs) C1001:31, U3000:89, and/or U3000:49 stored in the image processing module A (IPMA) and at least one of the following conditions: "Front Camera Fault Service Required" message Pre-collision assist inoperative Adaptive cruise control inoperative Front windshield camera alignment routine fails to complete This may be due to the coaxial cable between the IPMA camera and the IPMA.
ITRM-26.B04 F-150
Over The Air
26C10 Recall remedy -Addresses instances where the trailer lights and trailer brakes may not function
SSM 54786
Service Bulletin/Repair Instructions
Some 2022-2024 F-150 vehicles may exhibit a condition where the intrusion alarm will activate without an external source. This may be due to the software in the body control module (BCM). Reprogramming or replacing the BCM may not resolve this condition. Inform customers that engineering is currently working on a solution for this condition expected by the end of Q2 2026. Inform the customer that the alarm can be disabled every time the ignition is cycled OFF. Refer to the Owner's Manual, "SETTING THE ALARM SECURITY LEVEL" (page 133). Monitor Professional Technician System (PTS) for additional information and schedule service appointments for customers once the repair becomes available.
SSM 54783
Service Bulletin/Repair Instructions
Some 2021-2023 F-150 vehicles equipped with a 3.5L PowerBoost engine and 2020-2026 Explorer vehicles equipped with a 3.3L hybrid engine may exhibit an illuminated powertrain malfunction (wrench) indicator with diagnostic trouble code (DTC) P0A1E stored in the powertrain control module (PCM). The vehicle may be unable to enter electric-only drive modes as expected during normal drive cycles. This may be due to the software within the belt integrated starter generator (BISG). For vehicles with this condition, follow Pinpoint Test G located in the Workshop Manual (WSM), Section 303-06D and repair the vehicle as necessary. Note that the BISG is on backorder status at the time of this publication and Ford is working to make parts available. Engineering is investigating this concern. Monitor PTS for updates.
TSB 26-2116
Service Bulletin/Repair Instructions
This article supersedes TSB 25-2323 to update the Service procedure, Parts list, and add a clarification note about Cost Cap and Prior approval process requirement for vehicles under NVLW. Some of the vehicles listed in the model statement above may exhibit an oil leak from the oil filter adapter to engine block mounting area. This may be due to block porosity or a block crack just below the oil filter adapter near the main bearing cap outer bolt.
SSM 54719
Service Bulletin/Repair Instructions
For 20212026 vehicles equipped with the 10R80 transmission, a new Transmission Clutch Circuit Leak Test has been introduced in the Ford Diagnosis and Repair System (FDRS). This test utilizes the pressure and vacuum transducer (PVT) when available. When referred to a specific clutch (A-F) test by a pinpoint test in Workshop Manual (WSM), Section 307-01 > Diagnosis and Testing, the Clutch Assembly tests have been updated with a hyperlink to the new Transmission Line Pressure Test - Pressure Vacuum Transducer (PVT) Is Available procedure in WSM, Section 307-01 > General Procedures. This procedure provides instructions to perform the FDRS Transmission Clutch Circuit Leak Test when applicable. The new test improves the accuracy of detecting leaks within transmission fluid circuits and replaces the previous air check method. The previous air check procedure has been shown to produce a high rate of false positives, which may lead to unnecessary repairs when no actual leak is present. Accordingly, the air check procedure is not to be used for diagnosing internal transmission hydraulic leaks or as justification
SSM 54720
Service Bulletin/Repair Instructions
Various 2020-2026 Ford and Lincoln vehicles equipped with blind spot information system (BLIS) may experience an inoperative blind spot monitoring with a "Blind Spot System Fault" message displayed in the instrument panel cluster (IPC). This may also be accompanied by diagnostic trouble codes (DTCs) B118C:11 and/or B118C:15 stored in the driver door module (DDM), and/or B118D:11 and/or B118D:15 stored in the passenger door module (PDM). This may be due to the wiring connector from the mirror to the BLIS module. If diagnostics lead to an internal mirror wiring harness fault, a new lower level BLIS light pigtail is now released for service. It is not necessary to replace the exterior mirror assembly. Use part number SC3Z-14A411-B to resolve the concern.
SSM 54714
Service Bulletin/Repair Instructions
Some 2021-2026 F-150 PowerBoost vehicles may exhibit an illuminated powertrain malfunction (wrench) indicator with diagnostic trouble codes (DTC) P2884, P2885 and/or P2886 stored in the powertrain control module (PCM). Workshop Manual (WSM), Section 307-01 > Automatic Transmission - 10 Speed Automatic Transmission - 10R80 MHT > Diagnosis and Testing > DTC Chart and Pinpoint Tests - 3.5L V6 PowerBoost (CN) > Pinpoint Test J: Engine Disconnect Clutch has been updated to address this condition.
SSM 54705
Service Bulletin/Repair Instructions
Some 2021-2025 F-150 vehicles may exhibit an "Active Air Dam System Fault See Manual" warning message displayed in the instrument panel cluster (IPC) and/or an AAD hanging/not retracting. This may be due to a broken AAD actuator to air dam bolt or bolts. If diagnostics lead to ADD actuator as the causal part, a new lower-level service bolt and u-nut are available. It is not necessary to replace the AAD actuator if only the bolt(s) are damaged.
TSB 26-2130
Service Bulletin/Repair Instructions
This article supersedes TSB 25-2246 to update the Service Procedure and add Step 2 to verify the EVAP system integrity after the coordinated software updates. Some of the vehicles listed in the Model statement above may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble code (DTC) P2450 stored in the powertrain control module (PCM). This may be due to the software in the PCM.
TSB 25-2587
Service Campaign
Some of the vehicles listed in the Model statement above may exhibit at least one of the following conditions: * Harsh 3-4, 4-5 upshifts * Harsh 5-3, 4-3 downshifts * Harsh reverse engagements These symptoms may be worse when cold. This may be due to the F clutch friction plates brinelling into the clutch and planetary container cylinder (7B177).
SSM 54678
Service Bulletin/Repair Instructions
Some 2021-2026 F-150 vehicles equipped with a 5.0L/5.2L engine, 2021-2025 F-Super Duty/F-53 Motorhome/F59 Commercial Stripped Chassis vehicles equipped with a 6.8L/7.3L engine and 2021-2025 E-Series/F-650/F-750 vehicles equipped with a 7.3L engine may exhibit a rattle/scraping noise upon startup that may remain after the engine is running. Workshop Manual (WSM),
SSM 54674
Service Bulletin/Repair Instructions
For 2021-2026 vehicles equipped with the 10R80 transmission, a new Transmission Clutch Circuit Leak Test has been introduced in the Ford Diagnosis and Repair System (FDRS). This test utilizes the pressure and vacuum transducer (PVT) when available. The Workshop Manual (WSM) has been updated under Section 307-01 > Diagnosis and Testing to include this procedure. The new test improves the accuracy of detecting leaks within transmission fluid circuits and replaces the previous air check method.
SSM 54668
Service Bulletin/Repair Instructions
Some 2021-2023 Mach-E and 2022-2024 F-150 vehicles may have customers or dealerships that wish to activate new BlueCruise features (example: Lane Change Assist). New BlueCruise features can only be activated/delivered via an over-the-air update (OTA). Inform customers that they will need to wait for the update to be pushed to their vehicle. There is no way to manually push the update. If the update fails, OTA will re-attempt an update later.
TSB 26-2092
Service Bulletin/Repair Instructions
This article supersedes TSB 25-2466 to add Bronco Sport, Escape, Maverick and Corsair, as well as removing Expedition and Navigator. One time use parts for Corsair and Bronco Sport were also added to the parts list. Some of the vehicles listed in the Model statement above may exhibit a headliner rattle or sagging condition around the roof opening panel. This may be due to the adhesive separating from the headliner substrate.
TSB 26-2066
Service Bulletin/Repair Instructions
This article supersedes TSB 25-2579 Reason for update: remove "Lightning" from Labor Times Description Some of the vehicles listed in the Model statement above equipped with a console GSM may exhibit at least one of the following conditions: * Clicking sound coming from the gear shift lever after it is placed and kept in reverse, neutral or drive position. (2024 only) * Gear shift lever stuck in park * Gear shift lever will not shift into park * Gear shift lever will not shift out of gear * Gear shift lever will not stow/unstow * Gear shift lever will move past the park position * Loose gear shift lever arm at pivot * Illuminated powertrain malfunction (wrench) indicator with active DTC P0929:77, P0929:00, P0929:07 and/or P0929:9A stored in the GSM This may be due to the GSM. Note: If the gear shifter lever will not shift into park, the transmission will automatically shift into park when the return to park function is triggered.
TSB 26-2067
Service Bulletin/Repair Instructions
Some of the vehicles listed in the Model statement above may exhibit an incorrectly illuminated malfunction indicator lamp (MIL) with diagnostic trouble codes (DTC) P0420 and/or P0430 stored in the powertrain control module (PCM). This may be due to the software in the PCM. This condition does not affect vehicle drivability or durability.
SSM 54601
Service Bulletin/Repair Instructions
Ford and Lincoln vehicles equipped with wired keyless entry keypad systems and accessory wireless keyless entry keypad systems may or may not come with a wallet card containing the master code. Unlike the integrated wired keypad, the accessory wireless keypad master code cannot be retrieved from the vehicle using a diagnostic scan tool or from the label printed on the body control module (BCM). The Factory Keyless Entry Code application within the diagnostic scan tool will not provide an applicable master code for the accessory wireless keypad. If the wallet card for an accessory keypad is not available, the "Wireless RF Keypad Diagnosis Guide" can be referenced and provides direction on how to retrieve the master code. This guide is located under the Workshop Manual tab > Accessories > Installation > Wireless RF Keypad Diagnosis Guide > PPT C > Step C2.<br /><br /> Note: The only available keypad for some vehicles from the assembly plant is the accessory wireless keyless entry keypad. The integrated wired keypad cannot be installed on vehicles not equipped from the factory with a wired keyless entry k
SSM 54592
Service Bulletin/Repair Instructions
For 20172026 vehicles equipped with a 10R transmission, a revision to the Road Testing Vehicle procedure has been made in the WSM, located in Section 307-01 > Diagnosis and Testing. This updated procedure improves the diagnosis of customer reported transmission concerns and aids in locating the proper root cause. During diagnosis and testing, details regarding whether the condition is more prevalent when the vehicle is hot or cold, throttle percentage at the time of occurrence, vehicle speed, the specific shift involved, and whether the issue occurs during transmission engagements (N>R, N>D, R>D, or D>R) should be noted. Engineering requests including these detailed operating conditions that will significantly assist with root cause analysis. Diagnosis, testing, and repair should use established labor times outside this article.
SYNC-25.1.9.7.1 F-150
Over The Air
25S49 Recall Remedy: -Infotainment software update to address frozen screens
SSM 54585
Service Bulletin/Repair Instructions
Some 2021-2026 F-150 and 2024-2026 F-Super Duty vehicles equipped with one-touch up/down front windows may exhibit a window not responding to one-touch controls and/or bouncing back when using the one-touch close function.<br /> <br /> For vehicles included in Field Service Action (FSA) 25P35 and/or 26P02, perform repairs as directed by the FSA(s).<br /> <br /> For 2021-2026 vehicles not included in the FSA(s), reprogram the driver door module (DDM) and the passenger door module (PDM) using the latest software level of Ford Diagnosis and Repair System (FDRS) scan tool according to the Workshop Manual (WSM), Section 501-11 for normal diagnostics and testing direction by symptom. For claiming, use causal part 14B291 and labor operation MT14B291SSM, up to 0.4 hours.
SSM 54564
Service Bulletin/Repair Instructions
Some 2021-2026 F-150 and 2024-2026 F-Super Duty vehicles equipped with one-touch up/down front windows may exhibit a window not responding to one-touch controls and/or bouncing back when using the one-touch close function.<br /> <br /> For vehicles included in Field Service Action (FSA) 25P35 and/or 26P02, perform repairs as directed by the FSA(s).<br /> <br /> For 2021-2026 vehicles not included in the FSA(s), reprogram the driver door module (DDM) and the passenger door module (PDM) using the latest software level of Ford Diagnosis and Repair System (FDRS) scan tool according to the Workshop Manual (WSM), Section 501-11 for normal diagnostics and testing direction by symptom. For claiming, use causal part 14B291 and labor operation MT14B291SSM.
SSM 54534
Service Bulletin/Repair Instructions
Some 2021-2025 F-150, 2022-2025 Expedition/Navigator, 2023-2025 F-Super Duty, 2024-2025 Ranger and 2026 Transit vehicles may exhibit a discharged battery and/or a no crank/no start condition. The vehicle may also exhibit a clicking noise from the trailer module (TRM) while the vehicle is off. This may be due to software in the TRM.<br /><br /> Verify the TRM software part number in the vehicle using Ford diagnosis and repair system (FDRS) to be PC3T-19J297-BF, PC3T-19J297-FF, ML3T-19J297-CD or ML3T-19J297-GD. To confirm a vehicle is equipped with a certain software level, review the software information by hovering over the "Diagnostics" tab in Professional Technician System (PTS) and selecting "Vehicle Software". If one of the listed software part numbers is present, follow the Service Procedure to reprogram the TRM. For vehicles with any other software part number in the TRM, refer to Workshop Manual (WSM), Section 414-01 to continue with normal diagnostics outside of this article. For claiming use causal part 19H332 and labor operation 2006D and 2006D45 of the Service Labor Time Standards (SLTS) Man
SYNC-25.2.1.6.5.2 F-150
Over The Air
Quality Improvements Include: - Bug Fixing and Feature improvements. - Resolves black screen issue caused when there is no SiriusXM disk space.
TSB 26-2010
Service Bulletin/Repair Instructions
This article supersedes TSB 25-2124 to update the affected model years, customer symptom, causal part and Service Procedure enhancements. Some of the vehicles listed in the Model statement above may exhibit an illuminated powertrain malfunction (wrench) indicator with diagnostic trouble code (DTC) P2796 and/or P2797 stored in the secondary on-board diagnostic control module B (SOBDMB) and/or the secondary on-board diagnostic control module C (SOBDMC). This may be due to the software in the SOBDMB and/or the SOBDMC.
SSM 54507
Service Bulletin/Repair Instructions
Some of the vehicles listed in the Model statement above equipped with one-touch up/down front windows may exhibit a window not responding to one-touch controls and/or bouncing back when using the one-touch close function.<br /><br /> For vehicles effected by Field Service Action (FSA) 25P35, perform repairs as directed by the FSA.<br /><br /> For 2021-2026 vehicles, update the driver door module (DDM) and the passenger door module (PDM) using the latest software level of Ford Diagnosis and Repair System (FDRS) scan tool. Refer to the Workshop Manual (WSM), Section 501-11 for normal diagnostics and repair direction by symptom. For claiming, use causal part 14B291 and service labor operations 12651D and 12651D4.
SSM 54503
Service Bulletin/Repair Instructions
Some 2021-2025 F-150, 2022-2025 Expedition/Navigator, 2023-2026 F-Super Duty, 2024-2025 Ranger and 2026 Transit vehicles may exhibit a discharged battery and/or a no crank/no start condition. The vehicle may also exhibit a clicking noise from the trailer module (TRM) while the vehicle is off. This may be due to software in the TRM.<br /><br />Verify the TRM software part number in the vehicle using Ford Diagnosis and Repair System (FDRS) to be PC3T-19J297-BF, PC3T-19J297-FF, ML3T-19J297-CD or ML3T-19J297-GD. To confirm a vehicle is equipped with a certain software level, review the software information by hovering over the "Diagnostics" tab in Professional Technician System (PTS) and selecting "Vehicle Software". If one of the listed software part numbers is present, follow the Service Procedure to reprogram the TRM. For vehicles with any other software part number in the TRM, refer to Workshop Manual (WSM), Section 414-01 to continue with normal diagnostics outside of this article. For claiming, use causal part 19H332 and labor operation 12651D and 12651D4 of the Service Labor Time Standards (SLTS) Man
SSM 54492
Service Bulletin/Repair Instructions
Some 2021-2026 F-150 vehicles may exhibit an inoperative USB media hub with diagnostic trouble code (DTC) B1600:11 stored in the accessory protocol interface module (APIM). Workshop Manual (WSM), Section 415-00 - Information and Entertainment System > Diagnosis and Testing > pinpoint test "A USB (Universal Serial Bus) Input Concern" has been updated to improve diagnostics for this condition.
TSB 25-2612
Service Bulletin/Repair Instructions
This article supersedes TSB 25-2513 to update the service procedure and add 2025 affected vehicles. Some vehicles in the Model section above may exhibit an intermittent grinding/hum/rumble noise from the front wheel area while in 2WD that goes away when the vehicle is put into 4WD. These vehicles will also have no diagnostic trouble codes (DTCs) stored in the transfer case control module (TCCM). This may be due to incomplete disengagement of the integrated wheel end (IWE) actuator assemblies. To confirm a vehicle is built with a certain minor feature code, review the build information by double-clicking the vehicle identification number (VIN) in the upper left corner in the Professional Technician System (PTS). Additional Model Information: equipped with an ESOF transfer case (minor feature code FMLAS)
25L02
Other
Special Field Action 25L02 Certain 2017-2024 Model Year California Emissions-Certified Vehicles Transmission Control Assembly Reimbursement
TSB 25-2579
Service Bulletin/Repair Instructions
This article supersedes TSB 25-2276 to update the Service Procedure to include information where to find connector/pin location in wiring diagram and WSM info to perform PMI and TRON for GSM replacement. Some of the vehicles listed in the Model statement above equipped with a console GSM may exhibit at least one of the following conditions: * Clicking sound coming from shifter after it is placed and kept in reverse, neutral or drive position (2024 only) * Shifter stuck in park * Shifter will not shift into park * Shifter will not shift out of gear * Shifter will not stow/unstow * Shifter will move past the park position * Loose shifter lever arm at pivot * Illuminated powertrain malfunction (wrench) indicator with active DTC P0929:77, P0929:00, P0929:07 and/or P0929:9A stored in the GSM This may be due to the GSM. Note: If the gear shifter lever will not shift into park, the transmission will automatically shift into park when the return to park function is triggered.
SSM 54401
Service Bulletin/Repair Instructions
Some 2021-2025 F-150 vehicles may exhibit a stuck in park condition with no diagnostic trouble codes (DTCs). This may be due to connector C211 pin push out on circuit CCB61 or an open on circuit CCB61 between the antilock brake system (ABS) module and the body control module (BCM). Workshop Manual (WSM), Section 307-05 Automatic Transmission External Controls > Diagnosis and Testing > External Controls - Pinpoint Test for "Stuck In Park" has been updated with improved diagnostics. Refer to revised WSM sections for normal diagnosis.
SSM 54392
Service Bulletin/Repair Instructions
Some 2021-2025 F-150/Expedition/Navigator vehicles equipped with a 3.5L EcoBoost engine may exhibit diagnostic trouble code (DTC) P0299 stored in the powertrain control module (PCM) and may also exhibit a rattle noise from the turbocharger. This may be due to the wastegate actuator rod being disconnected. Workshop Manual (WSM), Section 303-04 Fuel Charging and Controls > Turbocharger has been added to address this condition to allow servicing of the turbocharger actuator rod. In addition, the wastegate actuator rod and associated retention springs and clips have been released as lower level components to complete the repair without replacing the entire turbocharger actuator assembly.
TSB 25-2569
Service Bulletin/Repair Instructions
Some of the vehicles listed in the Model statement above may exhibit an illuminated malfunction indicator lamp (MIL) with DTCs P0301-P0306, P0201-P0206 and/or various other powertrain DTCs stored in the PCM. This may be due to the engine harness contacting the hose crimp end or spring clamp tangs on the exhaust heat exchanger heater hose assembly.
SSM 54363
Service Bulletin/Repair Instructions
Some 2021-2025 Expedition/Navigator/F-150/F-Super Duty/F-53 Motorhome/F59 Commercial Stripped Chassis/F-650/F-750/Transit vehicles equipped with a 2.7L/3.5L (non hybrid)/6.8L/7.3L engine and 2021-2026 E-Series may exhibit a rattle/scraping noise from the bellhousing area on start-up. Workshop Manual (WSM), Section 303-00 Engine System - General Information > Diagnosis and Testing and 303-06 > Starting System has been updated to address this condition. Additionally, WSM, Section 303-01 > Removal and Installation > Engine to Transmission Spacer Plate has been added to address this condition. Refer to the revised WSM sections for normal diagnosis.
TSB 25-2513
Service Bulletin/Repair Instructions
This article supersedes TSB 24-2189 to update the service procedure and add 2025 affected vehicles. Some 2021-2025 F-150 non-Raptor vehicles equipped with an ESOF transfer case (minor feature code FMLAS) may exhibit an intermittent grinding/hum/rumble noise from the front wheel area while in 2WD that goes away when the vehicle is put into 4WD. These vehicles will also have no diagnostic trouble codes (DTCs) stored in the transfer case control module (TCCM). To confirm a vehicle is built with a certain minor feature code, review the build information by double-clicking the vehicle identification number (VIN) in the upper left corner in the Professional Technician System (PTS). This may be due to incomplete disengagement of the integrated wheel end (IWE) actuator assemblies.
SSM 54338
Service Bulletin/Repair Instructions
Some 2021-2025 F-150 vehicles equipped with a 5.0L/5.2L engine, 2021-2025 F-Super Duty/F-53 Motorhome/F59 Commercial Stripped Chassis vehicles equipped with a 6.8L/7.3L engine and 2021-2026 E-Series/F-650/F-750 vehicles equipped with a 7.3L engine may exhibit a rattle/scraping noise upon startup that may remain after the engine is running. This may be due to the starter motor drive gear not retracting after starting. To correct this condition, inspect the starter motor drive gear and shaft. If the starter motor drive gear slides back and forth by hand and/or shows signs of scoring or damage, replace the starter motor following Workshop Manual (WSM), Section 303-06 Starting System > Removal and Installation > Starter.
SSM 54340
Service Bulletin/Repair Instructions
Some 2022-2025 F-150 vehicles may exhibit a condition where the intrusion alarm will activate without an external source. This may be due to software in the body control module (BCM). Reprogramming or replacing the BCM may not resolve this condition. Inform customers that engineering is currently working on a solution for this condition and it will be released by the end of Q1 2026. Monitor Professional Technician System (PTS) for additional information and schedule service appointments for customers once the repair becomes available.
SSM 54326
Service Bulletin/Repair Instructions
Some 2018-2025 F-150 and 2018-2026 F-Super Duty vehicles equipped with a tailgate step may exhibit a step assembly that binds/will not open or opens/pops up while driving. This could be due to an incorrect adjustment of the tailgate step assembly. Before replacing any components for this concern, follow the revised Tailgate Step Adjustment procedure in Workshop Manual (WSM), Section 501-04.
TSB 25-2512
Service Bulletin/Repair Instructions
This article supersedes TSB 25-2104 to update the labor times associated with the Service Procedure. Some of the vehicles listed in the Model statement above may exhibit all of the following conditions: * Inoperative BlueCruise and lane centering * DTC U2018:51 stored in the camera module - rear (CMR) * DTC U0565:86 stored in the image processing module A (IPMA) * DTC U3000:49 is not stored in the CMR This may be due to the software in the CMR.
SSM 54313
Service Bulletin/Repair Instructions
Some 2020-2025 various Ford and Lincoln vehicles equipped with blind spot information system (BLIS) may experience an inoperative blind spot monitoring with a "Blind Spot System Fault" message displayed in the instrument panel cluster (IPC). This may also be accompanied by diagnostic trouble codes (DTCs) B118C:11 and/or B118C:15 stored in the driver door module (DDM), and/or B118D:11 and/or B118D:15 stored in the passenger door module (PDM). This may be due to the wiring connector from the mirror to the BLIS module. If diagnostics lead to an internal mirror wiring harness fault, a new lower level BLIS light pigtail is now released for service. It is not necessary to replace the exterior mirror assembly. Use part number SC3Z-14A411-B to resolve the concern.
SSM 54317
Service Bulletin/Repair Instructions
Some 2021-2025 F-150, 2022-2025 Expedition/Navigator, 2023-2025 F-Super Duty, 2024-2025 Ranger and 2026 Transit vehicles may exhibit a discharged battery and/or a no crank/no start condition. The vehicle may also exhibit a clicking noise from the trailer module (TRM) while the vehicle is off. This may be due to software in the TRM.<br /><br />Verify the TRM software part number in the vehicle using Ford diagnosis and repair system (FDRS) to be PC3T-19J297-BF, PC3T-19J297-FF, ML3T-19J297-CD or ML3T-19J297-GD. To confirm a vehicle is equipped with a certain software level, review the software information by hovering over the "Diagnostics" tab in Professional Technician System (PTS) and selecting "Vehicle Software". If one of the listed software part numbers is present, follow the Service Procedure to reprogram the TRM. For vehicles with any other software part number in the TRM, refer to Workshop Manual (WSM), Section 414-01 to continue with normal diagnostics outside of this article. For claiming use causal part 19H332 and labor operation 12651D and 12651D4 of the Service Labor Time Standards (SLTS)
SSM 54284
Service Bulletin/Repair Instructions
Some 2025 F-150 Tremor and Raptor vehicles may be equipped with auxiliary/upfitter switches that do not have rubber tips. Switches no longer equipped with rubber tips is an appearance only change and has no impact on function or performance. Repair or replacement for auxiliary/upfitter switches no longer equipped with rubber tips should not be performed and is not warrantable.
SSM 54275
Service Bulletin/Repair Instructions
Some 2021-2023 Explorer vehicles equipped with a 3.0L EcoBoost engine, 2021-2023 Aviator vehicles equipped with a 3.0L EcoBoost or 3.0L plug-in hybrid electric vehicle (PHEV) engine, 2021-2023 Edge/Nautilus vehicles equipped with a 2.7L EcoBoost, 2021-2024 F-150 vehicles equipped with a 2.7L EcoBoost, and 2021-2024 Bronco and 2024 Ranger vehicles equipped with a 2.7L or 3.0L EcoBoost engine may exhibit a ticking/tapping or rattle type noise from the top front cover area of the engine. This noise may occur on initial start-up after a cold soak of 6 hours or more that may last for 2-5 seconds. This may be due to an internal component of the variable cam timing (VCT) unit. Workshop Manual (WSM), Section 303-00 > Diagnosis and Testing > Engine > Pinpoint Test F has been updated to include additional steps along with a video to identify the affected VCT unit that requires replacement.
SSM 54269
Service Bulletin/Repair Instructions
Some 2021-2025 Expedition/Navigator/F-150/F-Super Duty/F-53 Motorhome/F59 Commercial Stripped Chassis/F-650/F-750/Transit vehicles equipped with a 2.7L,3.5L EcoBoost (non-hybrid), 3.5L Cyclone, 6.8L or 7.3L engine, may exhibit a rattle/scraping noise from the bellhousing area on start-up. Workshop Manual (WSM), Section 303-00 Engine System - General Information > Diagnosis and Testing and 303-06 > Starting System has been updated. Additionally, WSM, Section 303-01 > Removal and Installation > Engine to Transmission Spacer Plate has been added to address this condition. Refer to the revised WSM sections for normal diagnosis.
TSB 25-2465
Service Bulletin/Repair Instructions
This article supersedes TSB 23-2280 to update labor times from M-time to fixed time. Some vehicles listed in the Model statement above, may exhibit an illuminated airbag warning indicator with diagnostic trouble codes (DTCs) U3000:41 and/or U3000:54 in the occupant classification system module (OCSM) and/or B00A0:09, B00A0:63, B00A0:64 and/or B00A0:68 in the restraints control module (RCM).
TSB 25-2466
Service Bulletin/Repair Instructions
Some of the vehicles listed in the Model statement above may exhibit a headliner rattle or sagging condition around the roof opening panel. This may be due to the adhesive separating from the headliner substrate.
TSB 25-2446
Service Bulletin/Repair Instructions
This article supersedes TSB 23-2316 to update the Service Procedure and labor operations from M-Time to AP-Time and add a limit. Some of the vehicles listed in the Model statement above, may exhibit an illuminated powertrain temperature warning lamp accompanied by a "Motor Coolant Over Temperature" message in the instrument panel cluster (IPC) with DTC P0A3C:94 stored in either the secondary on-board diagnostic control module B (SOBDMB) and/or the secondary on-board diagnostic control module C (SOBDMC). This may be due to the software within either the SOBDMB and/or SOBDMC.
TSB 25-2448
Service Bulletin/Repair Instructions
This article supersedes TSB 25-2201 to update the vehicles affected. Some of the vehicles listed in the Model statement above equipped with one-touch up/down front windows may exhibit a window not responding to one-touch controls, not opening all the way and/or bouncing back when using the one-touch close function. This may be due to a calibration parameter in the driver door module (DDM) and/or passenger door module (PDM).
25P28
Other
Certain Model Year Multiple Vehicles Ford Pass/Lincoln Way Connectivity Concerns
SSM 54216
Service Bulletin/Repair Instructions
Some 2023-2025 F-150 vehicles may exhibit a crank/no start with multiple warning indicators and diagnostic trouble code (DTC) U0100 stored in the audio front control module (ACM), gear shift module (GSM), image processing module A (IPMA), power steering control module (PSCM) and instrument panel cluster (IPC). This may be due to an incorrectly tightened ground 104 (G104). Inspect G104 for proper connection, locating tab insertion, and tighten to 8.9 lb-ft (12 Nm). If the condition remains after tightening G104, reference the Workshop Manual (WSM), Section 303-06 outside of this article. For claiming, use causal part 12A581 and labor operations 12650D and 12650D45WR.
SSM 54194
Other
Some 2021-2025 F-150 vehicles built on or before 30-Apr-2025 equipped with the 9.75" rear axle (minor feature code EGPAF) may exhibit a drive pinion seal leak. To confirm a vehicle is built with a minor feature code EGPAF, review the build information by double-clicking the vehicle identification number in the upper left-hand corner in the Professional Technician System (PTS). This may be due to the rear axle drive pinion seal. To correct this condition, replace the rear axle drive pinion seal with revised part number NL3Z-4676-A. Refer to Workshop Manual (WSM), Section 205-02. For claiming, use causal part number 4676 and labor operation 4676A.
TSB 25-2399
Service Bulletin/Repair Instructions
This article supersedes TSB 23-2412 to update the labor times from M-time to AP-time and add a limit. Some of the vehicles listed in the Model statement above may exhibit an illuminated engine coolant temperature warning lamp with a "Motor Coolant Over Temperature" message in the instrument panel cluster (IPC) with diagnostic trouble code (DTC) P0A2F:94 stored in the secondary on-board diagnostic control module C (SOBDMC). This may be due to the software level of the SOBDMC.
TSB 25-2413
Service Bulletin/Repair Instructions
This article supersedes TSB 24-2253 to update the labor times associated with the Service Procedure from M-time to AP-time and add a limit. Some of the vehicles listed in the Model Statement above, may exhibit a condition where the SelectShift®/SelectShift transmission will downshift to a lower gear when in drive (D) and shifting to a higher gear will be unavailable in the IPC. Downshifting may continue, when safe entry conditions are met for each gear, and the IPC display will show the available gears counting down one by one as the vehicles' speed and engine rpm decreases. This may be due to a chafed wire harness in the SelectShift® +/- circuit.
SSM 54140
Service Bulletin/Repair Instructions
Some 2021-2024 F-150 vehicles equipped with a B&O audio system (minor feature code IDBBQ), and various 2021-2024 Ford and Lincoln vehicles equipped with a B&O audio system may exhibit a pop noise and/or static in the speakers at start up that cannot be turned down or off using the audio system controls. To confirm a vehicle is built with a certain minor feature code, review the build information by double-clicking the vehicle identification number (VIN) in the upper left corner on Professional Technician System (PTS). This may be due to software in the digital signal processing (DSP) module. To correct this condition, reprogram the DSP module to the latest software level using the Ford Diagnosis and Repair System (FDRS) scan tool. For claiming, use causal part 18B849 and labor operations 12651D and 12651D4.
TSB 25-2302
Service Bulletin/Repair Instructions
This article supersedes TSB 24-2252 to update the Title, Action Statement, Service Procedure and Part List. Some of the vehicles listed in the Model statement above may exhibit at least one of the following conditions: Harsh engagement Delayed engagement Harsh shift Delayed shift Illuminated malfunction indicator lamp (MIL) with diagnostic trouble codes (DTC)s P0751, P0752, P0756, P0757, P0761, P0762, P0766, P0767, P0771, P0772, P2700, P2701, P2702, P2703, P2704, P2705, P2707, P2708, P0729, P0731, P0732, P0733, P0734, P0735, P0736, P076F, P07D9, P07F6 and/or P07F7 stored in the powertrain control module (PCM) or transmission control module (TCM). This may be due to axial movement of the CDF clutch cylinder sleeve causing hydraulic circuit leaks. NOTE: If internal transmission service is required to address a concern detected with the CDF clutch cylinder following this article, technicians should carefully inspect and replace other transmission components and flush transmission fluid cooler only as necessary as needed to ensure proper function. Add a new line to the repair order to docum
SSM 54137
Service Bulletin/Repair Instructions
Various 2021-2025 Ford and Lincoln vehicles equipped with the rear camera on demand feature may exhibit "Please Check Surroundings For Safety" or "Full View Not Available" messages when the rear camera button is pressed and the vehicle is not in reverse. Inform customers this condition is considered normal operation and does not affect vehicle durability because the full rear view camera image can only be shown when the vehicle is in reverse. No additional diagnosis or service is required for this condition.
SSM 54115
Service Bulletin/Repair Instructions
Some 2023-2025 F-150 and F-Super Duty vehicles equipped with minor feature code B2DAC may exhibit an inoperative rear passenger window. To confirm a vehicle is built with a certain minor feature code, review the build information by clicking "Additional Information" under Vehicle Information or double-clicking the vehicle identification number (VIN) in the upper left corner in the Professional Technician System (PTS). This may be due to an open diode in the window switch. To correct the condition, replace the window switch of the affected window. If the condition persists, continue with normal diagnostics outside of this article. Refer to Workshop Manual, Section 501-11. For claiming, use causal part 14529 and labor operation 14529A of the Service Labor Time Standards (SLTS) Manual.
SYNC-25.2.1.6.5 F-150
Over The Air
Quality improvements include: -Latest software update for BlueCruise Activation -Introduction of toggles in the center screen for driver assist features -Improved audio experience while using CarPlay or Android Auto
SSM 54083
Service Bulletin/Repair Instructions
Some 2020-2023 Explorer, 2022-2023 F-150, and 2023-2024 Expedition/Navigator vehicles equipped with a 2.3L/3.5L EcoBoost engine may exhibit may exhibit an illuminated malfunction indicator lamp (MIL) and/or powertrain malfunction (wrench) indicator with diagnostic trouble codes (DTCs) P25B3, P25B4, P25B5, P25B6, P2ABA, P2ABB, P2ABC, P2AB7, P2AB8, and/or P2AB9 stored in the powertrain control module (PCM). This may be due to a concern with the turbocharger wastegate. To correct the condition, follow the applicable diagnostic pinpoint tests (PPT) steps found in Workshop Manual (WSM), Section 303-04 and repair as necessary.
SSM 54090
Service Bulletin/Repair Instructions
Some 2021-2025 Ford and Lincoln vehicles equipped with SYNC4/Digital Experience may exhibit an unsuccessful telematics control unit module (TCU) software update or software activation during a universal serial bus (USB) update. This may be due to the vehicle connectivity setting being disabled.
TSB 25-2342
Service Bulletin/Repair Instructions
This article supersedes TSB 23-2195 to update the labor times from M-time to fixed time. Some of the vehicles listed in the Model statement above may exhibit an illuminated MIL in the instrument panel cluster (IPC) with DTC P0171 stored in the powertrain control module (PCM). This may be due to the software level of the PCM.
TSB 25-2324
Service Bulletin/Repair Instructions
This article supersedes TSB 25-2276 to update the service procedure to include information where to find connector/pin location in wiring diagram and WSM info to perform PMI and TRON for GSM replacement. Some of the vehicles listed in the Model statement above equipped with a console gear shift module (GSM) may exhibit at least one of the following conditions: * Clicking sound coming from shifter after it is placed and kept in reverse, neutral or drive position (2024 only) * Shifter will not shift out of park/into park * Shifter will not shift out of gear * Shifter will not stow/unstow * Shifter will move past the park position * Loose shifter lever arm at pivot * Illuminated powertrain malfunction (wrench) indicator with active DTC P0929:77, P0929:00, P0929:07 and/or P0929:9A stored in the GSM This may be due to a faulty GSM and/or connector C211 pin push out on circuit CCB61 or an open on circuit CCB61, between the anti-lock brake system (ABS) module and the body control module (BCM). Note: If the gear shifter lever will not shift into park, the transmission will automatically shift in
TSB 25-2323
Service Bulletin/Repair Instructions
This article supersedes TSB 25-2087 to update Vehicle Application adding 2025 Model Year. Some of the vehicles listed in the model statement may exhibit an oil leak from the oil filter adaptor to engine block mounting area. This may be due to block porosity or a block crack just below the oil filter adapter near the main bearing cap outer bolt.
TSB 25-2320
Service Bulletin/Repair Instructions
This article supersedes TSB 23-2364 to update the labor times associated with the Service Procedure from M-time to AP-time. Some of the vehicles listed in the Model Statement above, may DTC P2101 stored in the powertrain control module (PCM). This may be due to the software in the PCM.
SYNC-25.2.1.6.X F-150
Over The Air
Quality improvements include: -Latest software update for BlueCruise Activation
PT-25.12.3 F-150
Over The Air
Quality improvements include: -On-Board Diagnostics calibration for an enhanced Intake Air Temperature sensor performance
SSM 54008
Service Bulletin/Repair Instructions
Some 2021-2025 F-150 non-Lightning, 2023-2025 F-Super Duty, 2024-2025 Ranger, and 2025 Explorer vehicles may exhibit a perceived improper functioning fog lamp(s). Customers may describe fog lamps blinking, turning on or off, or flashing. If the vehicle is equipped with cornering lamps, this may be normal function. Under certain conditions and inputs, either lamp might turn on or off independently to aid visibility during cornering. This condition does not affect vehicle durability and no additional diagnosis or service is required for this condition at this time. For additional cornering lamp information, refer to the Owner's Manual and/or Workshop Manual (WSM), Section 417-01.
SSM 54009
Service Bulletin/Repair Instructions
Some 2023-2025 F-150 Raptor vehicles equipped with a 5.2L engine may exhibit an exhaust rattle/rasp on a cold start. The Workshop Manual (WSM), Section 309-00 Exhaust System - 5.2L 32V Ti-VCT - Supercharged > Diagnosis and Testing > Exhaust system > Pinpoint Test D: Noises Such As Buzzing, Drumming, Thumping, Ringing Or Hissing Coming From Exhaust System has been updated to address exhaust rattling sounds during a cold start lasting for 5 seconds or less as a normal condition. For concerns with exhaust rattles lasting longer than 5 seconds, follow WSM Section 309-00 Exhaust System - 5.2L 32V Ti-VCT - Supercharged > Diagnosis and Testing > Exhaust system.
SSM 53973
Service Bulletin/Repair Instructions
Some 2021-2024 Edge/Nautilus, 2021-2025 Bronco/Bronco Sport/E-Series/Escape/Corsair/Expedition/Navigator/Explorer/Aviator/F-150/F-Super Duty/Mustang/Ranger, and 2022-2025 Maverick vehicles may require an A/C compressor clutch assembly replacement be performed for various concerns. Workshop Manual (WSM), Section 412-00 Removal and Installation has been updated to eliminate the need to remove and install the A/C compressor to change out the A/C Compressor clutch assembly.
TSB 25-2273
Service Bulletin/Repair Instructions
This article supersedes TSB 24-2443 to update the vehicles affected. Some of the vehicles listed in the Model statement above equipped with the 400-watt direct current/alternating current (DC/AC) inverter system (minor feature code HUKAJ) with a pickup bed alternating current (AC) power outlet socket may exhibit inoperative power outlets with diagnostic trouble code (DTC) B1330:9A stored in the body control module (BCM). This may be due to a connection issue at C4628. NOTE: This article does not apply to vehicles with an inverter system other than the 400-watt DC/AC inverter system with a pickup bed AC power outlet socket.
TSB 25-2276
Service Bulletin/Repair Instructions
This article supersedes TSB 25-2045 to update the production fix date and add model years. Some of the vehicles listed in the Model statement above equipped with a console gear shift module (GSM) may exhibit at least one of the following conditions: * Clicking sound coming from shifter after it is placed and kept in reverse, neutral or drive position (2024 only) * Shifter will not shift out of park/into park * Shifter will not shift out of gear * Shifter will not stow/unstow * Shifter will move past the park position * Loose shifter lever arm at pivot * Illuminated powertrain malfunction (wrench) indicator * DTC P0929:77, P0929:00, P0929:07 and/or P0929:9A This may be due to a faulty GSM and/or connector C211 pin push out on circuit CCB61 or an open on circuit CCB61, between the anti-lock brake system (ABS) module and the body control module (BCM). Note: If the gear shifter lever will not shift into park, the transmission will automatically shift into park when the return to park function is triggered.
SSM 53966
Service Bulletin/Repair Instructions
Some 2021-2025 Ford/ Lincoln vehicles equipped with SYNC4 may not be able to perform an update to the accessory protocol interface module (APIM). This may be due to the software in the APIM. Ford Engineering has de-activated the ability to update these SYNC4 APIM modules as applicable, and the Ford Diagnosis and Repair System (FDRS) will not present an update for the APIM module. Some existing directed repairs may be impacted, check Professional Technician System (PTS) before attempting any specific technical service bulletin (TSB)/special service message (SSM) and check field service action (FSA) landing pages before attempting any FSA repairs. For any vehicle repairs requiring a software update that includes an APIM update in the programming sequence, if the 5-digit product code for the APIM software is equal to or lower than 23187, do not attempt to update affected modules at this time. To determine the 5-digit product code for the APIM software on the vehicle, while the vehicle center display screen is powered up with ignition in run or accessory, go to Settings > General > About SYNC.
TSB 25-2246
Service Bulletin/Repair Instructions
This article supersedes TSB 25-2165 to update the labor operation allowance and update the Service Procedure. Some of the vehicles listed in the Model statement above may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble code (DTC) P2450 stored in the powertrain control module (PCM). This may be due to the software level of the PCM.
SSM 53878
Service Bulletin/Repair Instructions
Some 2021-2025 Expedition/Navigator and 2021-2025 F-150 non-Lightning/non-PowerBoost vehicles may exhibit a rattle/scraping noise from the bellhousing area on start-up. This may be due to the torque converter studs contacting the engine to transmission spacer plate (separator plate). To correct this condition, inspect the engine to transmission spacer plate and torque converter studs for wear/damage. If wear/damage is found, replacement of the torque converter is not necessary. Replace only the engine to transmission spacer plate. Refer to Workshop Manual (WSM) Section 303-01 > Engine to Transmission Spacer Plate for full spacer plate removal and installation. When reinstalling the starter motor, make sure the starter is flush with the engine to transmission spacer plate prior to tightening the studbolts. Failure to do so may result in damaging the newly installed engine to transmission spacer plate.
TSB 25-2229
Service Bulletin/Repair Instructions
This article supersedes TSB 23-2429 to change the labor operation from actual time to fixed time. Some vehicles listed in the Model statement above may exhibit an illuminated powertrain malfunction (wrench) indicator with diagnostic trouble code (DTC) P084B stored in the powertrain control module (PCM). This may be due to the software level of the PCM. To correct this condition, perform the Service Procedure below to reprogram the PCM to the latest software level via the Ford Diagnosis and Repair System (FDRS).
TSB 25-2236
Service Bulletin/Repair Instructions
This article supersedes TSB 25-2155 to add labor time for F-150 Lightning. Some of the vehicles listed in the Model statement above may exhibit at least one of the following conditions: * "Active Air Dam System Fault See Manual" warning message in the instrument panel cluster (IPC) * Diagnostic trouble code (DTC) C0604:00 stored in the PCM This may be due to the software level in the powertrain control module (PCM).
TSB 25-2233
Service Bulletin/Repair Instructions
This article supersedes TSB 24-2124 to change the labor operation from actual time to fixed time. Some of the vehicles listed in the Model statement above may exhibit an illuminated MIL with diagnostic trouble codes (DTCs) P0420 and/or P0430 stored in the powertrain control module (PCM). This may be due to calibration and controls sensitivity.
25-SYNC-25.2.1.6.5 F-150
Over The Air
Quality improvements include: -Improved CarPlay experience
TSB 25-2201
Service Bulletin/Repair Instructions
Some of the vehicles listed in the Model statement above equipped with one-touch up/down front windows may exhibit a window not responding to one-touch controls, not opening all the way and/or bouncing back when using the one-touch close function. This may be due to a calibration parameter in the driver door module (DDM) and/or passenger door module (PDM).
SSM 53764
Service Bulletin/Repair Instructions
Some 2020 Continental, 2020-2024 Edge/Nautilus, 2020-2025 Explorer/Aviator/Escape/Corsair/F-150/F-Super Duty/Ranger/Transit/E-Series, 2021-2025 Bronco, and 2022-2025 Maverick vehicles may require an engine cooling system flush to be performed for various concerns. Workshop Manual (WSM), Section 303-03 has been updated to eliminate the need to remove and install the radiator assembly to perform a radiator flush.
TSB 25-2165
Service Bulletin/Repair Instructions
Some of the vehicles listed in the Model statement above may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble code (DTC) P2450 stored in the powertrain control module (PCM). This may be due to the software level of the PCM.
TSB 25-2142
Service Bulletin/Repair Instructions
This article supersedes TSB 24-2442 to update the service procedure Some 2021-2024 F-150 vehicels equipped with a 3.5L PowerBoost engine, may exhibit at least one of the following conditions: * "12V Battery State of Charge Low" message displayed in the instrument panel cluster (IPC) * "Charging System Service Soon" message displayed in the IPC * "Remote Features Disabled To Preserve Battery" in FordPass * DTC B11D9:09 stored in the body control module (BCM) * Center display screen message of "System Off To Save Battery" * No crank/no start condition and or a discharged 12v battery This may be due to an erroneous calculation of battery state of charge (SOC) by the battery monitoring system (BMS), the software in the air conditioning control module (ACCM) and/or the software in the transfer case control module (TCCM).
TSB 25-2155
Service Bulletin/Repair Instructions
This article supersedes TSB 24-2404 and TSB 23-2126 to change the labor operation from actual time to fixed time. Some of the vehicles listed in the Model statement above may exhibit at least one of the following conditions: * "Active Air Dam System Fault See Manual" warning message in the instrument panel cluster (IPC) * Diagnostic trouble code (DTC) C0604:00 stored in the PCM This may be due to the software level in the powertrain control module (PCM).
TSB 25-2144
Service Bulletin/Repair Instructions
Some of the vehicles listed in the Model statement above may exhibit one or more of the following conditions that lead to needing to perform the calibration (alignment) procedure on exhaust tailpipe actuators: * An illuminated malfunction indicator lamp (MIL) and an Exhaust mode not available message in the instrument panel cluster (IPC) with diagnostic trouble codes (DTCs) P26FE, P2BFB, P26C5:78, and/or P2BF8:78 stored in the powertrain control module (PCM) * A condition/symptom that requires the installation of an exhaust tailpipe actuator when undergoing normal diagnosis and repair * Exhaust tailpipe actuators failing alignment procedure after installation with parameter identification (PID) "EFCV_A_MON_STAT" and/or PID "EFCV_B_MON_STAT" reading "3" * No audible difference in exhaust tone when transitioning between exhaust modes These exhaust tailpipe actuators require alignment after installation. These vehicles may require an update to the PCM prior to attempting exhaust tailpipe actuator alignment.
SSM 53602
Service Bulletin/Repair Instructions
Some 2022-2025 Ford or Lincoln vehicles may exhibit DTCs B142E:78, B1432:78, and/or B1433:54 diagnostic trouble codes (DTCs) in the CCM. This may be due to non-factory sized tires that may cause inaccurate speedometer readings that can impact the functionality of the CCM. When a vehicle is modified in this manner, replacement or realignment of the CCM may impact the normal operation of the system and/or performance of radar and camera-based features. Repair or replacement of the CCM when a vehicle is equipped with non-factory size tires may not be warrantable and subject to chargeback.
TSB 25-2124
Service Bulletin/Repair Instructions
This article supersedes TSB 25-2080 to remove the side obstacle detection control module C (SODCMC) in the Issue statement, Action statement and Service Procedure and update the causal part
SSM 53569
Service Bulletin/Repair Instructions
Some 2021-2025 Ford and Lincoln vehicles may exhibit diagnostic trouble code (DTCs) U2100 and/or U3002 stored in the cruise control module (CCM), side obstacle detection control module LH (SODL), side obstacle detection control module RH (SODR), side obstacle detection control module C (SODCMC) and/or side obstacle detection control module D (SODCMD) after a module replacement.
TSB 25-2089
Service Bulletin/Repair Instructions
Some of the vehicles listed in the Model statement above may exhibit tailgate applique poor adhesion. This may be due to poor tape adhesion between the applique.
SSM 53559
Service Bulletin/Repair Instructions
Some 2021-2025 F-150 vehicles equipped with the rear parking aid feature may exhibit all of the following conditions:<br /> * A rear parking aid alarm activation when in reverse and no rear obstacles are present<br /> * No diagnostic trouble codes (DTCs) stored in the image processing module A (IPMA)<br /> The Workshop Manual (WSM) has recently been updated to address this condition. Refer to the WSM, Section 413-13A Parking Aid - Vehicles With: Front Parking Aid/Rear Parking Aid > Diagnosis and Testing > Parking Aid > Pinpoint Test R: Continuous Or Intermittent Tone When No Obstacles Or Fault Codes Are Present.
25-OTA DDM-25.12.0 F-150
Over The Air
Quality improvements include: -Enhanced window operation by addressing bouncebacks and loss of one touch up feature
SSM 53530
Service Bulletin/Repair Instructions
Some 2021-2025 Ford vehicles may exhibit a condition where heated/cooled seats, heated steering wheel and/or front/rear defrost features will not turn on after a remote start is performed through the FordPass application or the key fob.
TSB 25-2103
Service Bulletin/Repair Instructions
This article supercedes TSB 23-2341 to update the production fix date.
TSB 25-2104
Service Bulletin/Repair Instructions
This article supersedes TSB 24-2251 to update the labor times associated with the Service Procedure from M-time to AP-time.
TSB 25-2105
Service Bulletin/Repair Instructions
This article supersedes TSB 25-2048 to update the labor time description.
25-OTA PT-24.12.1 F-150
Over The Air
Quality improvements include: - Updates the electric air compressor speed control and timers for a better experience with the climate system.
24N04- S1
Other
Customer Satisfaction Program 24N04 – Supplement #1 Certain 2021-2023 Model Year F-150 HEV and 2022-2023 Model Year Maverick HEV Vehicles Replacement of Exhaust Gas Heat Recovery System If Failed
TSB 25-2065
Service Bulletin/Repair Instructions
This article supersedes TSB 24-2266 to update the labor times associated with the Service Procedure from M-time to AP-time.
TSB 25-2069
Service Bulletin/Repair Instructions
Some of the vehicles listed in the Model statement above may exhibit may exhibit the trailer brake gain amount not displaying in the IPC when depressing the trailer brake control switch, but the trailer brakes still perform correctly and are adjusted when using the switch.
24E08
Emissions
Emission Recall 24E08 Certain 2022 - 2023 Model Year F-150 Vehicles Catalytic Converter Inspection and Replacement
SSM 53454
Service Bulletin/Repair Instructions
Some 2021-2025 F-150 Built on or before 01-Feb-2025 and 2024 F-Super Duty vehicles equipped with one-touch up/down front windows may exhibit a window not responding to one-touch controls, does not open all the way and/or bounces back when using the one-touch close function.
TSB 25-2061
Service Bulletin/Repair Instructions
Some of the vehicles listed in the Model statement above may exhibit an intermittent delayed and/or inaccurate compass heading in the IPC.
TSB 25-2048
Service Bulletin/Repair Instructions
Some of the vehicles listed in the Model statement above may exhibit at least one of the following conditions: * General system performance/stability/intermittent system reboot * Intermittent wireless Apple CarPlay or Android Auto function * Phone related concerns with intermittent no audio or static * Navigation/global positioning system (GPS) related concerns through Apple CarPlay and Android Auto * Alexa function consistency and stability
TSB 25-2044
Service Bulletin/Repair Instructions
This article supersedes TSB 22-2395 to update the Service Procedure. Some of the vehicles listed in the Model statement above may exhibit a ting or click noise from the front or rear wheel hubs when accelerating, applying brakes or when shifting between drive and reverse.
24B59
Other
Certain 2023 Model Year F-150 Super Duty, Expedition, Navigator, and Transit Vehicles Transmission Replacement
TSB 25-2045
Service Bulletin/Repair Instructions
This article supersedes TSB 21-2141 to update the Service Procedure. Some of the vehicles listed in the Model statement above may exhibit at least one of the following conditions: * Clicking sound coming from shifter after it is placed and kept in reverse, neutral or drive position (2024 only) * Shifter will not shift out of park/into park * Shifter will not shift out of gear * Shifter will not stow/unstow * Shifter will move past the park position * Loose shifter lever arm at pivot * Illuminated powertrain malfunction (wrench) indicator * DTC P0929:77, P0929:00, P0929:07 and/or P0929:9A This may be due to a faulty GSM and/or connector C211 pin push out on circuit CCB61 or an open on circuit CCB61, between the anti-lock brake system (ABS) module and the body control module (BCM). Note: If the gear shifter lever will not shift into park, the transmission will automatically shift into park when the Return to Park function is triggered.
SSM 53379
Service Bulletin/Repair Instructions
Some 2023-2025 F-150 Raptor vehicles equipped with a 5.2L engine may exhibit an exhaust rattle/rasp on a cold start.
24-OTA PT-24.12.2 F-150
Over The Air
Quality improvements include: -AC compressor speed control and timer updates for a better climate system performance -Addresses false cylinder misfire DTC -Removes false "Active Air Dam" notification
SSM 53305
Service Bulletin/Repair Instructions
Some 2017-2025 Ford and Lincoln vehicles equipped with a 10R60/10R80/10R80 MHT/10R100 transmission may exhibit a whine noise at idle and/or while driving.
24-OTA PT-24.11.1 F-150
Over The Air
Quality Improvements Include- - Optimized AC compressor speed for a better AC performance. -Removes false "Active Air Dam" notification on the cluster
24-OTA PT-24.11.2 F-150
Over The Air
Quality Improvements Include- - Optimized AC compressor speed for more consistent airflow through the vents.
TSB 24-2442
Service Bulletin/Repair Instructions
Some 2021-2024 F-150 vehicles equipped with a 3.5L PowerBoost engine may exhibit a "12V Battery State of Charge Low" or "Charging System Service Soon" Message displayed in the IPC and/or "Remote Features Disabled To Preserve Battery" in FordPass.
TSB 24-2443
Service Bulletin/Repair Instructions
Some 2021-2023 F-150 non-Lightning vehicles equipped with the minor feature code HUKAJ (400 watt DC/AC inverter system with a pickup bed AC power outlet socket) may experience the DC/AC inverter system inoperative with DTC B1330:9A stored in the BCM.
SSM 53236
Service Bulletin/Repair Instructions
Some 2021-2023 F-150 non-Lightning, 2022-2024 F-150 Lightning/Expedition/Navigator, and 2024 Ranger vehicles may exhibit a "trailer brake module fault" message in the instrument panel cluster (IPC) with diagnostic trouble codes (DTCs) U0137 and/or U0252 stored in the body control module (BCM),
SSM 53230
Service Bulletin/Repair Instructions
Some 2021-2023 F-150 vehicles may exhibit diagnostic trouble code (DTC) U023A:08 with the automatic high beam feature operating correctly after reprogramming the steering column control module (SCCM).
SSM 53223
Service Bulletin/Repair Instructions
Some 2021-2023 F-150 SuperCab vehicles with a 163 in. wheelbase equipped with a fixed rear parking aid camera but not the 360 degree view system, may exhibit a "Reverse Brake Assist Not Available See Manual" message in the instrument panel cluster (IPC) and diagnostic trouble code (DTC) B115E:78 stored in the image processing module (IPMA) after the camera alignment procedure was unable to complete.
24-OTA IPMA-24.204.10.9 F
Over The Air
Quality improvements include: -"Intelligent Adaptive Cruise Control" Curve Speed Control and "Traffic Sign Recognition" Speed Sign improvements to address unintended slowdowns -Inhibits BlueCruise Activation if seatbelt is unbuckled -Better performance of Rear Park Aid and Reverse Brake Assist by flashing the vehicles with the correct exhaust bumper configuration
24N04 S1
Other
Certain 2021-2023 Model Year F-150 HEV and 2022-2023 Model Year Maverick HEV Vehicles Replacement of Exhaust Gas Heat Recovery System If Failed
SSM 53174
Service Bulletin/Repair Instructions
Various vehicles equipped with a 2.7L or a 3.0L gas engine may require a crankshaft bolt replacement during repairs. Various vehicles equipped with a 2.7L or a 3.0L gas engine may require a crankshaft bolt replacement during repairs.
TSB 24-2404
Service Bulletin/Repair Instructions
Some 2021-2023 F-150 vehicles may experience an "Active Air Dam System Fault See Manual" warning message in the IPC and/or DTC C0604:00 stored in the PCM
24N09
Other
In some of the affected vehicles, customers may initially experience a gear grinding noise from the transmission in reverse, which could progress to illumination of the check engine light and/or transmission wrench light. If the customer continues to operate the vehicle, this could progress to a loss of transmission torque resulting in vehicle speed limitation and inability to shift to reverse.
24-OTA IPC 24.2.0 F-150
Over The Air
Quality improvements include: -Enhanced compass responsiveness for a more accurate navigation
24-OTA SYNC 2.1.6.1 F-150
Over The Air
Quality improvements: -Enhances vehicle's center screen stability -Latest security enhancements
OTA SYNC-24.2.1.6.1 F-150
Over The Air
Quality improvements include: -Addresses Accessory Protocol Interface Module reboot at start up
24-OTA HVAC-24.5.0 F-150
Over The Air
Quality improvements include: -Enhanced air flow through the vents of Heating Ventilating and Air Conditioning unit
23H07 - Script
Other
Ford Customer Relationship Center (CRC) phone call to Customers – Communication Script and FAQ relating to 23H07 Harvest program
SSM 53088
Service Bulletin/Repair Instructions
Some vehicles equipped with SYNC4 may exhibit one or more of the following symptoms after all currently available accessory protocol interface module (APIM) software updates have been performed.
TSB 24-2331
Service Bulletin/Repair Instructions
Some 2018-2024 F150/Edge, 2018 MKX, 2019-2023 Nautilus, 2020-2025 Explorer/Aviator, 2021-2024 Bronco, and 2024 Ranger vehicles equipped with a 2.7L EcoBoost or a 3.0L EcoBoost engine may exhibit an engine oil leak from the crankshaft rear seal with retaining plate.
SSM 53061
Service Bulletin/Repair Instructions
Some 2021-2024 F-150 and 2023-2024 F-Super Duty vehicles may exhibit an inoperative A/C system that only blows warm air with diagnostic trouble code (DTC) P2CFC stored in the body control module C (BCMC).
SSM 53040
Service Bulletin/Repair Instructions
While performing a transmission repair on some 2012-2024 Ford and Lincoln vehicles, a transmission seal kit may be on backorder due to supply chain interruptions. While performing a transmission repair on some 2012-2024 Ford and Lincoln vehicles, a transmission seal kit may be on backorder due to supply chain interruptions.
SSM 53037
Service Bulletin/Repair Instructions
Some 2021-2024 F-150 non-Lightning vehicles may exhibit an illuminated powertrain malfunction (wrench) indicator with diagnostic trouble codes (DTCs) P2122, P2123, P2127, P2128, and/or P2138 stored in the powertrain control module (PCM).
24E04
Emissions
The affected vehicles have an on-board diagnostics (OBD) system that may falsely set the catalytic converter Diagnostic Trouble Codes (DTC) P0420 – Catalyst System Efficiency Below Threshold (Bank 1) and/or P0430 – Catalyst System Efficiency Below Threshold (Bank 2), causing the Malfunction Indicator Light (MIL) to illuminate even though a repair may be unnecessary
SSM 53018
Service Bulletin/Repair Instructions
Some 2021-2024 Ford and Lincoln vehicles may exhibit diagnostic trouble codes (DTCs) U2100 and/or U3002 stored in the cruise control module (CCM), side obstacle detection control module LH (SODL), side obstacle detection control module RH (SODR), side obstacle detection control module C (SODCMC) and/or side obstacle detection control module D (SODCMD) after a module replacement.
24-OTA SU 10.1.0 F-150
Over The Air
Quality improvements include: -Trailer Maintenance Menu will appear on the Towing Menu and User will be able to enable and disable Trailer Maintenance Reminders. -Customer will be able to use the Charge Assist application at all times to find the public charging locations.
24N04
Service Bulletin/Repair Instructions
In some of the affected vehicles, the printed circuit board within the EGHR actuator housing may fail due to water ingress, causing the EGHR valve to become stuck in position, and illuminating the Malfunction Indicator Light (MIL). In addition, for F-150 only, the EGHR coolant inlet port may break and cause engine coolant to leak out of the vehicle’s cooling system
SSM 53003
Service Bulletin/Repair Instructions
Some 2021-2023 F-150 hybrid vehicles equipped with a 3.5L PowerBoost engine may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble codes (DTCs) P2C22, P2C23, P237C, P237D, P237E and/or P237F in the powertrain control module (PCM).
OTA23-PU0813-DOR-UP2F-150
Over The Air
Quality improvements: -Prevent vehicles experiencing loss of driver frontal switch pack control .
SSM 52925
Service Bulletin/Repair Instructions
Some 2020-2024 Explorer/Aviator/Corsair, 2021-2024 F-150/Bronco, 2023-2024 F-Super Duty, and 2024-2025 Nautilus vehicles may experience the overhead console sunglass bin cannot be locked in a closed position.
SSM 52914
Service Bulletin/Repair Instructions
Some 2021-2023 F-150 Raptor/Tremor vehicles may exhibit diagnostic trouble code (DTC) U023A:08 after reprogramming the SCCM.
TSB 24-2267
Service Bulletin/Repair Instructions
Some 2021-2023 F-150 non-Raptor/non-Tremor vehicles may exhibit DTC U023A:08 in the SCCM after reprogramming the SCCM.
TSB 24-2295
Service Bulletin/Repair Instructions
Some 2021-2024 F-150 vehicles equipped with a 3.5L PowerBoost engine, may exhibit a "12V Battery State of Charge Low" or "Charging System Service Soon" Message displayed in the IPC and/or "Remote Features Disabled To Preserve Battery" in FordPass. Some vehicles may also exhibit DTC B11D9:09 and a Sync Screen message of "System Off To Save Battery".
TSB 24-2278
Service Bulletin/Repair Instructions
This article supersedes TSB 24-2227 to update the labor operation number. Some 2022-2024 F-150 vehicles built on 23-Aug-2022 and through 29-Mar-2024 equipped with a 5.0L engine may exhibit an oil leak from the oil filter adaptor to engine block mounting area. This may be due to block porosity just below the oil filter adapter near the main bearing cap outer bolt
SSM 52852
Service Bulletin/Repair Instructions
018-2024 F-150/F-Super Duty - Tailgate Step Binds/Will Not Open Or Opens/Pops Up While Driving
SSM 52838
Service Bulletin/Repair Instructions
2021-2023 F-150 - SuperCab With 163 Inch Wheelbase - Fixed Rear Parking Aid Camera (Non-360 Degree Camera) - DTC B115E:78 Stored In The IPMA And Unable To Complete Camera Alignment.
24-OTA SU 10.1.0 F-150
Over The Air
Quality improvements include: -Trailer Maintenance Menu will appear on the Towing Menu and User will be able to enable and disable Trailer Maintenance Reminders. - Charge assist / Public Charging is available by default application to customer. - Customer will be able to use the Charge Assist application at all times to find the public charging locations.
24B56
Service Bulletin/Repair Instructions
Certain 2022-2024 Model Year F-150 BEV Vehicles Equipped with Front Park Aid Feature (Minor Feature Code HNLAB) Inoperative Front Parking Sensors - Software Update – Image Processing Module A
ECG-24.2.5.6.2.2 F-150
Over The Air
Quality Improvement include: - Addresses potential vehicle no start condition post OTA update.
TSB 24-2252
Service Bulletin/Repair Instructions
Some 2020-2023 Explorer/Aviator and 2021-2023 F-150 vehicles equipped with a 10R80 MHT transmission may exhibit harsh/delayed engagements and/or harsh/delayed shifts, an illuminated malfunction indicator lamp (MIL) with diagnostic trouble codes (DTC) P0751, P0752, P0756, P0757, P0761, P0762, P0766, P0767, P0771, P0772, P2700, P2701, P2702, P2703, P2704, P2705, P2707, P2708, P0729, P0731, P0732, P0733, P0734, P0735, P0736, P076F, P07D9, P07F6 and/or P07F7 stored in the powertrain control module (PCM) or transmission control module (TCM). This may be due to the software in the powertrain control module (PCM) or transmission control module (TCM), the transmission solenoid ID strategy, sticking valves in the main control valve body and/or axial movement of the CDF clutch cylinder (7H351) sleeve. To correct the condition, follow the Service Procedure to identify and correct the condition.
TSB 24-2250
Service Bulletin/Repair Instructions
Some 2022-2023 F-150 Lightning vehicles may exhibit an intermittent passive entry feature inoperative or only working when the key fob is a few inches away from the handle, even though the 12V battery state of charge (SOC) is over 50% and no diagnostic trouble codes (DTCs) are stored in the BCM. This may be due to the configuration of the body control module (BCM). To correct this condition, follow the Service Procedure to perform the Body Control Module (BCM) - Programmable Module Installation (PMI) application using the latest software version of the Ford Diagnosis and Repair System (FDRS) scan tool.
TSB 24-2251
Service Bulletin/Repair Instructions
This article supersedes TSB 24-2087 to update the vehicle lines, model years affected, action and service procedure. Some 2021-2024 Mustang Mach-E/F-150, 2022-2024 F-150 Lightning/Expedition/Navigator, 2023-2024 Corsair vehicles may exhibit an inoperative BlueCruise and lane centering with DTCs U2018:51 stored in the camera module - rear (CMR) and U0565:86 stored in the image processing module A (IPMA) without DTC U3000:49 stored in the CMR. This may be due to the software level of the CMR. To correct the condition, follow the Service Procedure to reprogram the CMR module using the latest software level of the Ford Diagnosis and Repair System (FDRS).
TSB 24-2253
Service Bulletin/Repair Instructions
Some 2021-2024 F-150 non-Lightning vehicles may exhibit a condition where the SelectShift®/SelectShift transmission will downshift to a lower gear when in drive (D) and shifting to a higher gear will be unavailable in the IPC. Downshifting may continue, when safe entry conditions are met for each gear, and the IPC display will show the available gears counting down one by one as the vehicles' speed and engine rpm decreases. This may be due to a chafed wire harness in the SelectShift® +/- circuit. To correct the condition, follow the Service Procedure to repair the circuit.
SSM 52796
Service Bulletin/Repair Instructions
Some 2022-2023 F-150 vehicles equipped with minor feature codes HKRAC (8 inch instrument panel cluster (IPC) screen) and HKCAA (SYNC without navigation) may exhibit an intermittent delayed and/or inaccurate compass heading in the IPC.
SU ECG-24.2.5.6.2 F-150
Over The Air
Quality Improvement include: -Update to Enhanced Central Gateway (ECG) module software to prevent battery draining when vehicle is parked. - Corrects Sync screen to display correct software update status - Addresses potential vehicle no start after OTA update.
SSM 52772
Service Bulletin/Repair Instructions
Some 2020-2024 F-150, 2021-2024 Bronco, and 2024 Ranger vehicles equipped with a 2.7L or 3.0L EcoBoost engine may exhibit a ticking/tapping or rattle type noise from the top front cover area of the engine on initial start-up after a cold soak of 6 hours or more that may last for 2-5 seconds. This may be due to a stuck internal component of the variable cam timing (VCT) unit.
SSM 52773
Service Bulletin/Repair Instructions
2023-2024 F-150/Escape/Explorer/Maverick and 2024 Nautilus vehicles equipped with a full hybrid electric vehicle (FHEV) powertrain may exhibit diagnostic trouble codes (DTCs) P0A7D and/or P0DE6 and the vehicle identification number (VIN) is not recognized by the Midtronics xRC-3363 High Voltage Battery Rescue Charger. This may be due to the software level of the Midtronics xRC-3363 High Voltage Battery Rescue Charger.
SSM 52774
Service Bulletin/Repair Instructions
Some 2020-2024 Escape/Explorer, 2021-2024 F-150, 2022-2024 Maverick and 2024 Nautilus vehicles equipped with a full hybrid electric vehicle (FHEV) powertrain may exhibit a cable connection error screen from the Midtronics xRC-3363 High Voltage Battery Rescue Charger. The xRC-3363 will prompt the technician to verify the low voltage connections when no actual fault is present. This may be due to the software level of the Midtronics xRC-3363 High Voltage Battery Rescue Charger.
TSB 24-2227
Service Bulletin/Repair Instructions
This article supersedes TSB 24-2166 to update the parts list. Some 2022-2024 F-150 vehicles built on 23-Aug-2022 and through 29-Mar-2024 equipped with a 5.0L engine may exhibit an oil leak from the oil filter adaptor to engine block mounting area. This may be due to block porosity just below the oil filter adapter near the main bearing cap outer bolt. To correct the condition, follow the Service Procedure to inspect the engine block for a porosity leak.
SSM 52742
Service Bulletin/Repair Instructions
Some 2021-2023 F-150 hybrid vehicles equipped with a 3.5L PowerBoost engine and 2022-2023 Maverick full hybrid electric vehicles (FHEVs) may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble codes (DTCs) P2C22, P2C23, P237C, P237D, P237E and/or P237F in the powertrain control module (PCM). This may be due to the exhaust heat exchanger actuator.
SSM 52738
Service Bulletin/Repair Instructions
Some 2021-2024 Bronco/F-150 (non-Lightning) vehicles may exhibit a "Check Charging System" message in the instrument panel cluster (IPC) while the charging system is fully operational and there are no diagnostic trouble codes (DTC) stored related to the charging system. This may be due to the customer using an aftermarket programmer to change body control module (BCM) configuration.
SSM 52719
Service Bulletin/Repair Instructions
Some 2021-2023 F-150 vehicles and 2024 F-150 Lightning vehicles may exhibit modules on the high-speed controller area network 2 (HS-CAN2), high-speed controller area network 3 (HS-CAN3), high-speed controller area network 4 (HS-CAN4) and/or the medium-speed controller area networks (MS-CAN) not responding to the Ford Diagnosis and Repair System (FDRS) and the modules on these networks fail the network test without any diagnostic trouble codes (DTCs) tied to the affected modules. The modules on the flexible data rate controller area network 2 (FD-CAN1) and the high-speed controller area network 1 (HS-CAN1) will communicate with the FDRS. Vehicles equipped with a power opening/closing tailgate may also exhibit an intermittent inoperative power tailgate. This may be due to the gateway module A (GWM) not being configured properly. To correct this condition, download and run the GWM - Gateway Module A (GWM) Configuration application using the latest version of the FDRS. For claiming, use causal part number 14G490 and applicable labor times from Section 10 of the Service Labor Times Standard (SLTS) Manual.
TSB 24-2212
Service Bulletin/Repair Instructions
This article supersedes TSB 24-2168 to address revised software for 2022-2023 HVAC modules. Some 2021-2023 F-150 vehicles equipped with a gasoline, hybrid or flex fuel engine (non-Lightning, non-diesel) may exhibit inoperative A/C, lack of air flow, and/or evidence of the evaporator freezing. This may be due to the software level of the PCM and heating, ventilation and air conditioning (HVAC) module. To correct this condition, follow the Service Procedure to reprogram the PCM and HVAC module to the latest software level via the Ford Diagnosis and Repair System (FDRS)
SSM 52656
Service Bulletin/Repair Instructions
Some 2021-2024 F-150/Bronco and 2023-2024 Escape/F-Super Duty vehicles built with SYNC 4 require a connected phone with Android Auto or Apple CarPlay active to enable voice interactions and use of the steering wheel voice control button. This is due to the affected vehicles not having built in voice interactions capability. Vehicles with built in voice interaction capability can be identified as also being equipped with the built in connected navigation feature which includes a navigation tab on the center display screen. Diagnostics should only be performed for voice interactions on vehicles equipped with built in voice interaction capability or with Android Auto or Apple CarPlay active.
TSB 24-2189
Service Bulletin/Repair Instructions
Some 2021-2024 F-150 non-Raptor vehicles equipped with 4WD and ESOF transfer case (minor feature code FMLAS) may exhibit an intermittent grinding/hum/rumble noise from the front wheel area while in 2WD that goes away when the vehicle is put into 4WD. These vehicles will also have no diagnostic trouble codes (DTCs) stored in the transfer case control module (TCCM). To confirm a vehicle is built with a certain minor feature code, review the build information by double-clicking the vehicle identification number (VIN) in the upper left corner in the Professional Technician System (PTS). This may be due to incomplete disengagement of the integrated wheel end (IWE) actuator assemblies. To correct this condition, follow the Service Procedure to replace IWE actuator assemblies
SSM 52633
Service Bulletin/Repair Instructions
Some 2020-2024 Escape/Corsair, 2021-2024 Bronco Sport/F-150, and 2022-2024 Maverick vehicles may exhibit a condition where the door(s) do not open using the exterior door handle(s). This may be due to an enabled door reinforcement inertia lock within the exterior door handle. This condition occurs when the doors are closed or opened with excessive force. To correct this condition, follow the door reinforcement inertia lock rest procedure that has been added to Section 501-14 of the Workshop Manual under General Procedures. For claiming, use causal part 78219A64.
SSM 52610
Service Bulletin/Repair Instructions
Some 2021-2024 F-150 and 2023-2024 Expedition/Navigator vehicles equipped with a 3.5L EcoBoost engine may exhibit a rattle/scraping noise from the bellhousing area on start-up. This may be due to the torque converter studs contacting the engine-to-transmission spacer plate (separator plate). To correct this condition, remove the transmission and flexplate and inspect the engine-to-transmission spacer plate and torque converter studs for wear/damage. If wear/damage is found, replace the engine-to-transmission spacer plate. Refer to Workshop Manual (WSM) Section 303-01 Engine - 3.5L EcoBoost (BM), Removal and Installation, Crankshaft Rear Seal. When reinstalling the starter motor, make sure the starter is flush with the engine-to-transmission spacer plate prior to tightening the studbolts. Failure to do so may result in damaging the newly installed engine-to-transmission spacer plate.
SSM 52607
Service Bulletin/Repair Instructions
Some 2021-2024 F-150 non-Lightning vehicles may exhibit turn signal indicators on the instrument panel cluster (IPC) flashing fast when activated after running the IPC - Towbar Configuration application using the Ford Diagnosis and Repair System (FDRS) scan tool without any exterior turn signals being inoperative. The exterior turn signals will function normally. The IPC - Towbar Configuration application has recently been updated to correct this issue. To correct this condition, download and rerun the latest version of the IPC - Towbar Configuration application using the latest software level of the FDRS scan tool.
SSM 52594
Service Bulletin/Repair Instructions
Some 2023-2024 F-150 non-hybrid/non-Lightning vehicles built on or after 01-Mar-2023 may exhibit an illuminated battery malfunction indicator and/or illuminated ABS malfunction indicator which may be accompanied by a Check Brake System message and/or 12V Battery State Of Charge Low message in the instrument panel cluster (IPC) with diagnostic trouble code (DTC) U3003:16 stored in the ABS module. This may be due to the state of charge of the battery. The Workshop Manual (WSM) has recently been updated with improved diagnostics for this condition. Refer to the WSM, Section 206-09 Anti-Lock Brake System (ABS) and Stability Control, Diagnosis and Testing, Anti-Lock Brake System (ABS) and Stability Control - Electric, Pinpoint Tests, Pinpoint Test A: ABS Voltage Supply Concerns for applicable diagnostics.
TSB 24-2168
Service Bulletin/Repair Instructions
This article supersedes TSB 21-2126 to address the revised software and include affected 2023 3.3L vehicles. Some 2021-2023 F-150 vehicles equipped with a gasoline, hybrid or flex fuel engine (non-Lightning) may exhibit inoperative A/C, lack of air flow, and/or evidence of the evaporator freezing. This may be due to the software level of the PCM and heating, ventilation and air conditioning (HVAC) module. To correct this condition, follow the Service Procedure to reprogram the PCM and HVAC module to the latest software level via the Ford Diagnosis and Repair System (FDRS).
TSB 24-2176
Service Bulletin/Repair Instructions
This article supersedes TSBs 24-2100 and 24-2070 to add 2023 F-150 vehicles, update the TSB Issue statement and the TSB Service Procedure. Some 2021-2023 F-150, 2022-2023 Expedition/Navigator/Mustang and 2020-2023 Transit/Explorer/Aviator vehicles equipped with a 10R80/10R80MHT transmission may exhibit a harsh/delayed engagement and/or harsh/delayed shift, an illuminated malfunction indicator lamp (MIL) with diagnostic trouble codes (DTC) P0751, P0752, P0756, P0757, P0761, P0762, P0766, P0767, P0771, P0772, P2700, P2701, P2702, P2703, P2704, P2705, P2707, P2708, P0729, P0731, P0732, P0733, P0734, P0735, P0736, P076F, P07D9, P07F6 and/or P07F7 stored in the powertrain control module (PCM) or transmission control module (TCM). This may be due to the software in the powertrain control module (PCM) or transmission control module (TCM), the transmission solenoid ID strategy, sticking valves in the main control valve body and/or axial movement of the CDF clutch cylinder (7H351) sleeve. To correct the condition, follow the Service Procedure to identify and correct the condition.
SSM 52574
Service Bulletin/Repair Instructions
Some vehicles equipped with SYNC4 may exhibit one or more of the following symptoms after all currently available accessory protocol interface module (APIM) software updates have been performed. - General system performance, stability, and intermittent system reboots. - Intermittent Wireless CarPlay or Android Auto function. - Phone related concerns with intermittent No Audio or Static. - Navigation/global positioning system (GPS) related concerns through CarPlay and Android Auto. - Alexa function consistency and stability. These symptoms may be due to the software in the APIM. Replacing the APIM will not resolve these symptoms for the customer. Before returning the vehicle to the customer, review the procedures within Workshop Manual, Section 415-00 and ensure the latest APIM software is installed. Refer to General Service Bulletin (GSB) 23-7146 for help determining the latest available level of software. IMPORTANT: some module software updates will only display as available on Ford Diagnosis and Repair System (FDRS) after prerequisite modules are updated. This may require the technician to update certain modules multiple times during the service visit, before the latest APIM software is accessible in FDRS. If symptoms continue after latest APIM software has been installed, inform customers that Ford is working on additional software enhancements which are expected to be delivered over-the-air (OTA) by Q4 2024 on F-150, F-150 Lightning, Mustang Mach-E, Mustang, Escape, Corsair, Expedition, Navigator, Bronco, Mustang, and 2023-2024 F-Super Duty. Software will update automatically if vehicle connectivity is enabled in the vehicle's settings. For all other vehicles with SYNC4, schedule a service visit for customers in October 2024, when the updated APIM software is expected to be available to dealers. Monitor OASIS for additional information.
TSB 24-2166
Service Bulletin/Repair Instructions
This article supersedes TSB 24-2054 to add 2024 models and update the production fix date. Some 2022-2024 F-150 vehicles built on 23-Aug-2022 and through 29-Mar-2024 equipped with a 5.0L engine may exhibit an oil leak from the oil filter adaptor to engine block mounting area. This may be due to block porosity just below the oil filter adapter near the main bearing cap outer bolt. To correct the condition, follow the Service Procedure to inspect the engine block for a porosity leak.
TSB 24-2167
Service Bulletin/Repair Instructions
Some 2023 F-150 vehicles equipped with a 3.5L PowerBoost engine may exhibit an illuminated stability-traction control indicator with diagnostic trouble codes (DTCs) U2017:57 and U2101:00 in the ABS module. This may occur immediately after a coordinated module software update to the PCM using the Ford Diagnosis and Repair System (FDRS) scan tool. This may be due to the software level of the ABS module. To correct this condition, perform the Service Procedure below to reprogram the ABS module to the latest software level via the FDRS.
SSM 52548
Service Bulletin/Repair Instructions
Various vehicles equiped with 10R80/10R80 MHT/10R100/10R140 transmissions may require replacement of the seal kits (7153) when internal repairs are being performed. These kits come with 4 wheel drive (4WD) seals and will no longer include the 2WD seals. When working on a 2WD vehicle, any 2WD seals must be ordered separately. Refer to the parts catalog for the proper 2WD seals required.
SSM 52543
Service Bulletin/Repair Instructions
Some 2021-2024 F-150-3.5L FHEV, 2020-2024 Explorer 3.3L FHEV, 2020-2024 Escape 2.5L FHEV, and 2022-2024 Maverick 2.5L FHEV vehicles may exhibit an illuminated MIL with DTC P237F and/or P2C23 stored in the powertrain control module (PCM) and no affect on drivability. This may be due to seal damage, corrosion and/or water intrusion in the exhaust coolant temperature (ECT) sensors 3 and/or 4 connector. Visual inspection should be completed on ECT3 and ECT4 sensors and mating connections for seal damage, water intrusion, and corrosion. If seal damage, water intrusion or corrosion is present, repair per cell 5 of the Wiring Diagram, then apply Motorcraft® XG-12 Electrical Grease to the female/vehicle side of the harness. This inspection of ECT3 and ECT4 sensors should be completed prior to starting the appropriate pinpoint test in Section 303-03 of the Workshop Manual (WSM). If DTCs P237F and/or P2C23 do not return, no further action is necessary and the replacement of the entire exhaust heat exchanger assembly is not required. If P237F and/or P2C23 returns, follow the pinpoint test in Section 303-03 of the WSM for further diagnostics.
SSM 52508
Service Bulletin/Repair Instructions
2022-2023 F-150 Lightning vehicles require installation of a cold plate when replacing a HV battery module. Workshop Manual (WSM) Section 414-03A, removal and installation, has been updated with improved diagnostics and direction for HV battery module replacement. If the parts catalog note states that a cold plate must also be ordered for the HV battery module(s) that are needing replaced, the called out corelating cold plate is required for repair.
TSB 24-2126
Service Bulletin/Repair Instructions
This article supersedes TSB 24-2093 to address the revised software and include affected 3.5L FHEV vehicles. Some 2021-2023 F-150 vehicles equipped with a gasoline, hybrid or flex fuel engine (non-Lightning) except 2023 F-150 with 3.3L may exhibit inoperative A/C, lack of air flow, blows warm, and/or evidence of the evaporator freezing. This may be due to the software level of the PCM and heating, ventilation and air conditioning (HVAC) module.
TSB 24-2122
Service Bulletin/Repair Instructions
This article supersedes TSB 23-2276 to update the Title, Issue Statement, and Action Statement to clarify the vehicle applications. Some 2021-2023 F-150 vehicles equipped with a 2 kilowatt (kW) (not 400 watt (W)) direct current/alternating current converter module A (DCACA) inverter (minor feature code HUKAK) may exhibit an illuminated tire pressure monitoring system (TPMS) indicator with diagnostic trouble code (DTC) B124D:02 stored in the BCM. This may be due to the DCACA inverter causing radio frequency interference (RFI). To confirm a vehicle is built with a certain minor feature code, review the build information by double-clicking the vehicle identification number (VIN) in the upper left corner in the Professional Technician System (PTS).
TSB 24-2124
Service Bulletin/Repair Instructions
This article supersedes TSB 23-2425 to address revised software and update the Parts List. Some 2022-2023 F-150 hybrid vehicles equipped with a 3.5L PowerBoost engine may exhibit an illuminated MIL with diagnostic trouble codes (DTCs) P0420 and/or P0430 stored in the powertrain control module (PCM). This may be due to calibration and controls sensitivity. To correct the condition, follow the Service Procedure to reprogram the PCM and perform the catalyst stabilization drive cycle.
SSM 52483
Service Bulletin/Repair Instructions
Some 2018-2019 Explorer and 2018-2024 Transit/F-150/Expedition/Navigator vehicles may exhibit an illuminated MIL with diagnostic trouble codes (DTCs) P0627, P025A, P025B, P00C6, P008A and/or U0109 stored in the powertrain control module (PCM). Diagnosis should include checking for an intermittent or partial disconnect of the harness to the fuel pump control module (FPCM) connector, connector pin push-outs, damaged pins/terminals, or loose/corroded grounds. Confirm FPCM connector (Explorer - C3239, Transit - C433, F-150 - C460/C4336, Expedition/Navigator - C433/C4033) is fully seated and inspect applicable grounds (Explorer G302, Transit - G401, F-150 - G401, Expedition/Navigator - G403/G406) prior to performing guided diagnostics or replacing any components.
SSM 52476
Service Bulletin/Repair Instructions
All accessory stick-on keyless entry keypads come with a wallet card containing the master code. If the accessory keypad was factory installed, this card will be placed in the glove box and should be handed to the vehicles owner during initial delivery. Unlike the integrated (wired) factory keypad, the accessory keypad master code cannot be retrieved from the vehicle using a diagnostic scan tool. If the wallet card for an accessory keypad is lost, follow these steps to recover the code. Dealer Key Code access is granted through the Dealer Program Enrollment System (DPES); dealership management can authorize users. The authorized user must go to FMCDealer.com > Parts and Service > Parts Product Line Information > Keys/Entry Devices > Aftermarket Keyless Entry Keypad Code Access. Follow the instructions on the screen to obtain the master code for the accessory keypad.
TSB 24-2116
Service Bulletin/Repair Instructions
Some 2023 F-150 vehicles equipped with a 3.5L PowerBoost engine may exhibit a Trailer Brake System Fault See Manual message in the instrument panel cluster (IPC) and/or diagnostic trouble codes (DTCs) U0140:87, U0143:87, and/or U0444:82 stored in the trailer module (TRM). These symptoms can occur without a trailer connected to the vehicle. This may be due to the software level of the gateway module A (GWM).
SSM 52466
Service Bulletin/Repair Instructions
Some 2021-2023 F-150 vehicles may exhibit DTCs B1D08 And/Or B1D09 stored in the trailer module (TRM) with a Trailer Brake System Fault See Manual message in the instrument panel cluster (IPC) when a trailer is not connected to the vehicle. This may be due to water intrusion at the back side of the trailer tow connector. Disconnect connector C4099 from the back of the trailer tow connector (14489). Inspect connector C4099 and the mating socket on the back of the trailer tow connector for signs of corrosion or damage. If corrosion or damage is present at either connector, replace both the female side of the C4099 connector using service pig tail kit (3U2Z-14S411-JXC) and the trailer tow connector. If corrosion or damage is not present, refer to the Workshop Manual (WSM) Section 417-01 Exterior Lighting, Diagnosis and Testing for additional diagnosis. For claiming, use causal part 13A576 and applicable labor operations in Section 01 of the Service Labor Time Standards (SLTS) Manual.
SSM 52468
Service Bulletin/Repair Instructions
Some 2021-2024 F-150 vehicles may exhibit a side door ajar and/or a hood ajar warning message displayed in the instrument panel cluster (IPC) with or without diagnostic trouble codes (DTC) P166B, B1175, B1176, B11C1 and/or B11C0. This may be due to a misalignment of the the door or hood and/or their strikers. Before attempting any component diagnosis or replacement, check the door and/or hood and their strikers for proper alignment. Refer to Workshop Manual (WSM), Section 501-03 alignment procedures. If the doors and hood are properly aligned, continue with normal diagnostics.
SSM 52447
Service Bulletin/Repair Instructions
Some 2020-2024 F-150 and 2021-2024 Bronco vehicles equipped with a 2.7L or 3.0L EcoBoost engine may exhibit a ticking/tapping or rattle type noise from the top front cover area of the engine on initial start-up after a cold soak of 6 hours or more that may last for 2-5 seconds. This may be due to a stuck internal component of the variable cam timing (VCT) unit. To correct the condition, replace all 4 of the VCT units following Workshop Manual (WSM), Section 303-01. For claiming, use causal part 6C525 and applicable labor operations in Section 6 of the Service Labor Time Standards (SLTS) Manual. If labor times are not available, claim M-time.
OTAPU0302CLSTBG
Service Bulletin/Repair Instructions
Quality improvements include: -Trailer brake gain in towing menu output will show under cluster.
SSM 52410
Service Bulletin/Repair Instructions
Various vehicles have had pinpoint tests, guided routines and the Warranty and Policy Manual recentlyupdated for diagnostics and repairs on SYNC generation 3 and later applications. When performingdiagnostics and repairs on SYNC Gen 3 or later, select the diagnostics tab and search for related symptoms,DTCs and keywords. The search results will be shown in the search results pane. Read and follow allTechnical Service Bulletins (TSB), Special Service Message (SSM)s or General Service Bulletin (GSB) first if abulletin specifically addresses the vehicle concern. If there are no messages, run the appropriate diagnosticpinpoint test found in the Workshop Manual (WSM). Follow the steps in the pinpoint test. Make sure to note thetitle of the guided routine, using the correct one for the vehicle's symptom or diagnostic trouble code (DTC) iscritical. Depending on the outcome of the pinpoint test, a repair validation code (RVC) may be generated eitherin the pinpoint test or Guided Routine. If the vehicle concern still exists after following the pinpoint tests orguided routine, then a manual RVC can be generated using the RVC Assist Form. A manual RVC can only begenerated once the above process has been followed.
TSB 24-2093
Service Bulletin/Repair Instructions
Some 2021-2023 F-150 vehicles equipped with a gasoline or flex fuel engine (non-Lightning/non-PowerBoost) may exhibit inoperative A/C, lack of air flow, blows warm, and/or evidence of the evaporator freezing. This may be due to the software level of the PCM and heating, ventilation and air conditioning (HVAC) module.
TSB 24-2084
Service Bulletin/Repair Instructions
This article supersedes TSB 24-2061 to clarify the symptom. Some 2023 F-150 fully hybrid electric vehicles (FHEVs) may exhibit an intermittent no start and Stop Safely Now message displayed in the instrument panel cluster (IPC) and diagnostic trouble codes (DTC) U0293 and/or P1A43 in the BECM or in connected vehicle data. A gateway module A (GWM) software concern may be triggering the no start condition.
TSB 24-2079
Service Bulletin/Repair Instructions
Some 2022-2023 F-150 Tremor vehicles built on or before 18-May-2023 may experience the instrument panel cluster (IPC) goes blank or reboots after attempting to access Trailer Tire Info in the Towing menu. This may be due to the software in the IPC
SSM 52370
Service Bulletin/Repair Instructions
Some 2023-2024 F-150 and 2024 Bronco/Transit vehicles may exhibit Apple Carplay Bluetooth connectivity concerns. This may be due to the accessory protocol interface module (APIM) software. To correct this concern, perform a soft reset by pressing the Power and Seek Foward buttons for 5 seconds, or use the SYNC Module Reset function of the Ford Diagnosis and Repair System (FDRS). For claiming, use causal part 14G670 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.
OTAPU10246CHAUDF
Service Bulletin/Repair Instructions
Quality Improvements include: - Fix the infrequent random audio noises issue and improve the audio quality of the vehicle.
TSB 24-2070
Service Bulletin/Repair Instructions
Some 2023 F-150 vehicles equipped with a 10R80/10R80 MHT transmission may exhibit a harsh/delayed engagement and/or harsh/delayed shift, an illuminated malfunction indicator lamp (MIL) with diagnostic trouble codes (DTC) P0751, P0752, P0756, P0757, P0761, P0762, P0766, P0767, P0771, P0772, P2700, P2701, P2702, P2703, P2704, P2705, P2707, P2708, P0729, P0731, P0732, P0733, P0734, P0735, P0736, P076F, P07D9, P07F6 and/or P07F7 stored in the powertrain control module (PCM) or transmission control module (TCM). This may be due to the software in the powertrain control module (PCM) or transmission control module (TCM) or sticking valves in the main control valve body.
SSM 52349
Service Bulletin/Repair Instructions
Some 2021-2023 F-150 vehicles may exhibit DTC C0604:00 stored in the powertrain control module (PCM) and may have an Active Air Dam System Fault See Manual message displayed in the instrument panel cluster (IPC). To correct this condition, clear and retest for the DTC C0604:00. If DTC C0604:00 returns, refer to Workshop Manual (WSM) Section 501-19 Bumpers, Diagnosis and Testing for additional diagnosis.
TSB 24-2068
Service Bulletin/Repair Instructions
Some 2023 F-150 vehicles equipped with 3.5L PowerBoost engine and F-150 Lightning vehicles receiving a replacement Anti-Lock Brake System (ABS) module may experience an error during the FDRS Programmable Module Installation (PMI) routine which states Procedure Unsuccesful - GetFlashActionPartNumbers Unable To Obtain Flash Action Part Numbers From Available Topology. This may be due to the software level of the powertrain control module (PCM) and/or the secondary on-board diagnostic module C (SOBDMC).
OTAPU0121FTDIFXF
Service Bulletin/Repair Instructions
Quality Improvements include: -Robustness action in operation of vehicle to detect low-state-of-charge battery and prevent engine stall, as well as provide improved warning to customers when low-state-of-charge conditions exist. -To prevent the potential incorrect On-board scales.
OTAPU0904PPOPRPF
Service Bulletin/Repair Instructions
Quality Improvements include: -Enhance the performance and stability of your driver display while towing.
SSM 52345
Service Bulletin/Repair Instructions
Some 2022-2024 various Ford/Lincoln vehicles equipped with SYNC 4 may experience concern where customers are receiving an error message when trying to enroll in connected services. This may be due to the gateway module (GWM) software. To correct the concern, download and run the Transport and Factory Mode Deactivation app: under HS1 modules select BCM > Transport and Factory Mode > Download > Run. When the pop-up message appears for Change Vehicle Mode - Transport/Factory/Normal Mode, press OK. This will proceed to the Transport and Factory Mode Deactivation screen, select Unlock Vehicle Connectivity Settings (21 MY + Vehicles). A pop-up message appears noting Vehicle Is Now In Normal Mode, select OK. This will return to the Transport and Factory Mode Deactivation screen, select Exit. A final pop-up notification stating that the application is finished, select OK. For claiming, use causal part 14G490 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.
TSB 24-2061
Service Bulletin/Repair Instructions
This article supersedes TSB 24-2008 to remove the production fix date. Some 2023 F-150 fully hybrid electric vehicles (FHEVs) may exhibit an intermittent no start and Stop Safely Now message displayed in the instrument panel cluster (IPC) and diagnostic trouble codes (DTC) U0293 and/or P1A43 in the BECM or in connected vehicle data. A gateway module A (GWM) software concern may be triggering the no start condition.
SSM 52333
Service Bulletin/Repair Instructions
Many body control module C (BCMC) warranty return parts are coming back with no trouble found. To verify that the BCMC is at fault prior to replacing, perform the following. First, disconnect the battery then check all BCMC connectors for terminal pushout, pin damage, spread terminals, and corrosion. Refer to Workshop Manual Section 100-00 Wire Terminal Inspection and Replacement. If none found, reconnect the BCMC and battery terminals then recheck functionality. If concern still exists, proceed with BCMC replacement.
SSM 52334
Service Bulletin/Repair Instructions
Some 2011-2024 Mustang and F-150 vehicles equipped with a 5.0L engine may exhibit a tick tap and/or typewriter ticking noise at idle after an engine oil change. It is often referred to as typewriter noise because of its similarity to the sound of a mechanical typewriter. The noise in question may be heard on some engines when engine temperatures reach 150°F (65°C) or higher and engine speed is at idle up to approximately 1700 RPM. It can typically be heard at the front wheel well and is often isolated to the transmission bell housing or oil pan area. The typewriter noise tick rate can be faster or slower and is not detrimental to the engine function or durability and has no short or long term effects on the engine. This an operating characteristic of the 5.0L engine and no repairs should be attempted. This information along with an example audio clip has been added to the WSM Section 303-00 Engine System General Information > Diagnosis and Testing > Engine > PPT F > Step F2.
SSM 52335
Service Bulletin/Repair Instructions
For 2015-2024 Ford and Lincoln vehicles equipped with turbocharged engines and customer concern of an engine oil leak, refer to Workshop Manual (WSM), Section 303-00 for oil leak inspection and testing methods. Ford has evaluated turbochargers replaced for oil leak symptoms and although oil may collect on the external surface of a turbocharger, it is extremely rare for a turbocharger assembly to be the root cause of the oil leak. Careful inspection of the turbocharger oil feed and drain tubes should be performed along with the recommended WSM procedures as needed. Warranty claims for turbocharger replacement going forward will be assessed.
SSM 52340
Service Bulletin/Repair Instructions
Some 2023 F-150 Raptor/Tremor vehicles may exhibit failed programmable module installation (PMI) using the Ford Diagnosis and Repair System (FDRS) when installing a new ABS module. This may be due to the software within the new ABS service replacement part. To correct this condition, when installing a new ABS module during normal Workshop Manual (WSM) repair and diagnosis, use service part PL3Z-2005-B and perform part installation and PMI per the WSM, Section 206-09 Anti-Lock Brake System (ABS) and Stability Control, Removal and Installation, Electric Brake Booster (EBB). For claiming, use causal part 2005 and applicable labor operations in Section 02 of the Service Labor Time Standards (SLTS) Manual.
SSM 52328
Service Bulletin/Repair Instructions
Some 2021-2024 Bronco/F-150, 2023-2024 Escape/F-Super Duty vehicles equipped with SYNC 4 may experience a concern during accessory protocol interface module (APIM) programming where the vehicle's center display screen indicates USB Error. This may be due to a lack of memory space available to perform the APIM software update. If it is a memory concern, the Ford Diagnosis and Repair System (FDRS) will provide an option to delete the voice application. Re-enter the module programming and when prompted, do not select first option - SYNC Module (APIM) Software Update, select the second option - Delete Voice Application(s) From Module. Once deleted, run the SYNC Module (APIM) Software Update as directed, this will update the software and automatically reload the voice app. If the voice delete option is not available, continue with normal diagnostics in the Workshop Manual, Section 418.
SSM 52313
Service Bulletin/Repair Instructions
Some 2021-2023 F-150 vehicles may exhibit DTCs B1D08:11 and/or B1D09:11 stored in the trailer module (TRM) with a Trailer Brake System Fault See Manual message in the instrument panel cluster (IPC) when a trailer is not connected to the vehicle. This may be due to water intrusion at the back side of the trailer tow connector. Inspect connector C4099 and the trailer tow connector (14489) for signs of corrosion or damage. If corrosion or damage is present at either connector, replace the female side of the C4099 connector using service pig tail kit (3U2Z-14S411-JXC) and the trailer tow connector. If corrosion or damage is not present, refer to the Workshop Manual (WSM) Section 417-01 Exterior Lighting, Diagnosis and Testing for additional diagnosis. For claiming, use causal part 14489 and applicable labor operations in Section 01 of the Service Labor Time Standards (SLTS) Manual.
SSM 52314
Service Bulletin/Repair Instructions
During service and repair requiring removal and replacement of a crankshaft bolt and/or crankshaft damper, achieving proper torque of the crankshaft pulley bolt is critical. Incorrect torque may allow the bolt to loosen resulting in the timing gear breaking and engine damage. Replacement of the bolt is critical to the repair and accurately following the installation procedure in the Workshop Manual (WSM) Section, 303-01 is extremely important. The bolt torque procedure can be found in the crankshaft front seal removal and installation procedure or in the engine assembly procedure.
TSB 24-2054
Service Bulletin/Repair Instructions
This article supersedes TSB 23-2194 to add Figure 1 and update the parts list. Some 2022-2023 F-150 vehicles built on 23-August-2022 and through 30-April-2023 equipped with a 5.0L engine may exhibit an oil leak from the oil filter adaptor to engine block mounting area. This may be due to block porosity just below the oil filter adapter near the main bearing cap outer bolt.
SSM 52295
Service Bulletin/Repair Instructions
Some 2021-2023 F-150 and 2023-2024 Expedition/Navigator vehicles equipped with a 3.5L EcoBoost engine may exhibit a rattle/scraping noise from the bellhousing area on start-up. This may be due to the torque converter studs contacting the engine-to-transmission spacer plate (separator plate). To correct this condition, remove the transmission and flexplate and inspect the engine-to-transmission spacer plate and torque converter studs for wear/damage. If wear/damage is found, replace engine-to-transmission spacer plate. Refer to Workshop Manual (WSM) Section 303-01 Engine - 3.5L EcoBoost (BM), Removal and Installation, Crankshaft Rear Seal. When reinstalling the starter motor, be sure the starter is flush with the engine-to-transmission spacer plate prior to tightening the studbolts. Failure to do so may result in damaging newly installed engine-to-transmission spacer plate.
OTAPU0813DORUP2
Service Bulletin/Repair Instructions
Software Update 23-PU0813-DOR-UP2 for 2022-2023 MY F-150 vehicles is now available. Quality Improvements include: - Robustness action to improve the windows and mirror switches loss of functionality.
SSM 52279
Service Bulletin/Repair Instructions
Some 2021-2023 F-150 vehicles may exhibit DTCs B1D08:11 and/or B1D09:11 stored in the trailer module (TRM) with a Trailer Brake System Fault See Manual message in the instrument panel cluster (IPC) when a trailer is not connected to the vehicle. This may be due to water intrusion at the back side of the trailer tow connector. Inspect connector C4099 for signs of corrosion or damage. If corrosion or damage is present, replace the female side of the C4099 connector using service pig tail kit (3U2Z-14S411-JXC) and the trailer tow connector. If corrosion or damage is not present, refer to the Workshop Manual (WSM) Section 417-01 Exterior Lighting, Diagnosis and Testing for additional diagnosis. For claiming, use causal part 14489 and applicable labor operations in Section 01 of the Service Labor Time Standards (SLTS) Manual.
23B21 S1
Service Bulletin/Repair Instructions
Certain 2023 Model Year F-150 and Bronco Vehicles - Gateway Module Programing
OTAPU0102SVDFXF
Service Bulletin/Repair Instructions
Software Update 24-PU0102-SVD-FX for 2023 MY F-150 vehicles is now available.Quality improvements include: - Ford Blue Cruise Map expiration removal update - Adds a "some display features may be temporarily unavailable" message to the SYNC screen when a SYNC update is installing.
OTAPU0105CMRFXF
Service Bulletin/Repair Instructions
Software Update 24-PU0105-CMR-FX for 2022-2023 MY F-150 vehicles is now available. Quality Improvements include: - Robustness action to increase availability of BlueCruise
TSB 24-2039
Service Bulletin/Repair Instructions
This article supersedes TSB 24-2020 to add minor feature code HUKAJ to the required vehicle criteria. Some 2021-2023 F-150 vehicles equipped with the minor feature code HUKAJ (400 watt direct current/alternating current (DC/AC) inverter system with a pickup bed alternating current (AC) power outlet socket) may experience the DC/AC inverter system inoperative with diagnostic trouble code (DTC) B1330:9A stored in the body control module (BCM). To confirm a vehicle is built with a certain minor feature code, review the build information by double-clicking the vehicle identification number (VIN) in the upper left corner in the Professional Technician System (PTS). This may be due to a connection issue at C4628
OTAPU1009-SS-NS
Service Bulletin/Repair Instructions
Software Update PU1009-SS-NS for 2021-2023 MY F-150 vehicles is now available. Quality Improvements include: - Robustness action in operation of vehicle to detect low-state-of-charge battery and prevent engine stall, as well as provide improved warning to customers when low-state-of-charge conditions exist. - Eliminates potential Emergency Parking Brake activation when wire harness experiences a short. - Robustness action to prevent potential line pressure driftÃÂ DTC from setting. -Eliminate potential ABS Yaw Rate Calibration issue. -Robustness action to alleviate the Nuisance SSN (Stop Safely Now) message from setting and vehicle should operate as expected in the next Key Start event. -Eliminates potential Emergency Parking Brake activation when wire harness experience a short.
23B71
Service Bulletin/Repair Instructions
Certain 2023 Model Year F150, Expedition, Navigators equipped with 8.8 inch Front Axles - Front Axle Assembly Replacement
23B84
Service Bulletin/Repair Instructions
Certain 2022 - 2023 Model Year F-150 Vehicles - Windshield Water Leak Inspection Adding owner letter. Other documents submitted 02/01/24
OTAFPUPU1113UNX
Service Bulletin/Repair Instructions
Software Update 23-PU1113-UNX-DC for 2021-2023 MY F-150 vehicles is now available. Quality Improvements include - Restores TCU module DID vehicile specific configuration which were set to default values in previous OTA update.
SSM 52224
Service Bulletin/Repair Instructions
Some 2021-2023 F-150 vehicles may exhibit DTC U023A:08 after reprogramming the SCCM. Do not replace or reprogram the SCCM, image processing module A (IPMA) or their components for this condition at this time. This DTC does not alert the customer, will not affect vehicle durability or vehicle operation and no additional diagnosis or service is required for this condition at this time. Engineering is currently working on a solution for this condition that will reprogram the IPMA and is expected in Q2 2024. Monitor OASIS for additional information.
SSM 52218
Service Bulletin/Repair Instructions
Some 2021-2023 F-150 non-Lightning vehicles may exhibit reduced power and/or lack of acceleration above 4000 revolutions per minute (RPM) and/or not being able to shift above 4000 RPM. This may be due to the missing retainers (service part number W714040-S300) from the air cleaner intake. Prior to performing other diagnostics, inspect the air cleaner intake to determine if the retainers are present and fully seated. If the retainers are not present, install as necessary. Refer to the Workshop Manual (WSM), Section 303-12C Intake Air Distribution and Filtering - 3.5L EcoBoost (BM), Removal and Installation, Air Cleaner, Removal, Step 4. If the retainers are present, or the missing retainers were replaced and the symptom is still present, refer to the WSM for additional diagnostics. For claiming, use causal part 9C675 and applicable labor operations in Section 06 of the Service Labor Time Standards (SLTS) Manual.
SSM 52213
Service Bulletin/Repair Instructions
Some 2022-2023 F-150 and 2023 F-Super Duty vehicles equipped with a direct current/alternating current converter module A (DCACA) inverter (minor feature code HUKAK) may exhibit a Please Contact Authorized Dealer For Service message in the center display screen with DTC P0A93:96 stored in the DCACA. This may be due to the software level of the DCACA and has no effect on vehicle operation. To confirm a vehicle is built with a certain minor feature code, review the build information by double-clicking the vehicle identification number (VIN) in the upper left corner in the Professional Technician System (PTS). To correct this condition, reprogram the DCACA to the latest software level using the latest version of the Ford Diagnosis and Repair System (FDRS) scan tool. For claiming, use causal part 19G317 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.
SSM 52205
Service Bulletin/Repair Instructions
Some 2023 F-150 vehicles may exhibit an intermittent condition of no audio output from some or all of the speakers. This may be due to a calibration parameter in the audio digital signal processing (DSP) module. To correct the condition, reprogram the DSP module using the latest level of the appropriate Ford diagnostic scan tool. For claiming, use causal part number 18T806 and applicable labor times from Section 10 of the Service Labor Times Standard (SLTS) Manual.
23B62 S1
Service Bulletin/Repair Instructions
Certain 2023 Model Year F-150, Expedition, and Navigator with 3.5L Engine - Engine Long Block Replacement Owner letters submitted 01/02/24
OTA 23PU1009SSNS
Service Bulletin/Repair Instructions
Software Update PU1009-SS-NS for 2023 MY F-150 vehicles is now available. Quality Improvements include: -Eliminate incorrect Fuel System Lean PCM Fault DTC/MIL setting. - Robustness action in operation of vehicle to detect low-state-of-charge battery and prevent engine stall, as well as provide improved warning to customers when low-state-of-charge conditions exist. - Eliminate potential ABS Yaw Rate Calibration issue. - Robustness action to prevent potential line pressure drift DTC from setting. - Eliminate False Positive Throttle DTC or MIL from setting - Eliminate potential ABS Yaw Rate Calibration issue. - Robustness action to alleviate the Nuisance SSN (Stop Safely Now) message from setting and vehicle should operate as expected in the next Key Start event - Eliminates potential Emergency Parking Brake activation when wire harness experience a short.
TSB 24-2020
Service Bulletin/Repair Instructions
This article supersedes TSB 23-2367 to revise Step 8 of the Service Procedure. Some 2021-2023 F-150 vehicles equipped with a 400 watt direct current/alternating current (DC/AC) inverter system with a pickup bed alternating current (AC) power outlet socket may experience the DC/AC inverter system inoperative with diagnostic trouble code (DTC) B1330:9A stored in the body control module (BCM). This may be due to a connection issue at C4628
SSM 52184
Service Bulletin/Repair Instructions
Some 2023 F-150 hybrid vehicles built on 24-Oct-2022 and through 26-Oct-2022 equipped with a 3.5L Power Boost engine may exhibit DTC U0438:82 in the IPC and/or U0140:87 in the TRM. This may also be accompanied by a Trailer Brake System Fault See Manual message in the IPC. This may be due to the configuration of the IPC. To correct this condition, download and run the IPC - Instrument Panel Cluster (IPC) Configuration application using the Ford Diagnosis and Repair System (FDRS) scan tool. For claiming, use causal part 10849 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.
23B62
Service Bulletin/Repair Instructions
Certain 2023 Model Year F-150, Expedition, and Navigator with 3.5L Engine Engine Long Block Replacement Just owner lettrs. Other documents submitted 12/04/23
22G06 S1
Service Bulletin/Repair Instructions
Heated Steering Wheel Performance Upgrade 22G06 â Supplement #1 Certain 2023 Model Year F-150 Vehicles Heated Steering Wheel Performance Upgrade
TSB 23-2425
Service Bulletin/Repair Instructions
This article supersedes TSB 23-2337 to update the Service Procedure and the causal part. Some 2022-2023 F-150 hybrid vehicles equipped with a 3.5L PowerBoost engine may exhibit an illuminated MIL with diagnostic trouble codes (DTCs) P0420 and/or P0430 stored in the powertrain control module (PCM). This may be due to high sulfur content in the fuel. To correct the condition, follow the Service Procedure to reprogram the PCM and remove sulfur from the catalytic converters.
TSB 23-2427
Service Bulletin/Repair Instructions
This article supersedes TSB 23-2240 to to add labor operation H and correct parts list. Some 2021-2023 F-150 vehicles may exhibit a no crank/no start with a battery draw and air conditioning (A/C) clutch engaged at all times. This may be due to an opened diode in the A/C clutch field coil damaging the output driver (field effect transistor YFET) in the body control module C (BCMC). To correct the condition, follow the Service Procedure to replace the BCMC and A/C clutch field coil assembly.
TSB 23-2429
Service Bulletin/Repair Instructions
This article supersedes TSB 23-2363 to add 2021-2022 vehicle model years, update the symptom and the causal part. Some 2021-2023 F-150 vehicles equipped with a 3.5L PowerBoost engine may exhibit an illuminated powertrain malfunction (wrench) indicator with diagnostic trouble code (DTC) P084B stored in the powertrain control module (PCM). This may be due to the software level of the PCM. To correct this condition, perform the Service Procedure below to reprogram the PCM to the latest software level via the Ford Diagnosis and Repair System (FDRS).
OTA SU7 P1 F150
Service Bulletin/Repair Instructions
Software Update SU7 P1 for 2021- 2023 MY F150 vehicles is now available. Quality improvements include: -21 MY Increases availability of BlueCruise. Ignition reset will not be necessary to reengage BlueCriuse. -21 MY Reduces false eyes-off warnings -22-23 MY Reduces erroneuos braking for objects that are not in the path for Rear Park Aid and Reverse Brake Assist features.
TSB 23-2412
Service Bulletin/Repair Instructions
This article supersedes TSB 23-2372 to add 2022 model year vehicle applications. Some 2022-2023 F-150 vehicles equipped with a 3.5L PowerBoost engine may exhibit an illuminated engine coolant temperature warning lamp with a Motor Coolant Over Temperature message in the IPC with diagnostic trouble code (DTC) P0A2F:94 stored in the secondary on-board diagnostic control module C (SOBDMC). This may be due to the software level of the SOBDMC. To correct this condition, perform the Service Procedure below to reprogram the SOBDMC to the latest software level via the Ford Diagnosis and Repair System (FDRS).
SSM 52134
Service Bulletin/Repair Instructions
Various 2021-2024 Ford and Lincoln vehicles equipped with the rear camera on demand feature may exhibit a Please Check Surroundings For Safety or Full View Not Available message when the rear camera button is pressed and the vehicle is not in reverse. Inform customers this condition is considered normal operation and does not affect vehicle durability because the full rear view camera image can only be shown when the vehicle is in reverse. No additional diagnosis or service is required for this condition.
23B65
Service Bulletin/Repair Instructions
Certain 2023 Model Year F-150, Expedition, and Navigator Vehicles equipped with a 3.5L Engine - Right Hand Turbocharger Replacement
TSB 23-2364
Service Bulletin/Repair Instructions
Some 2022-2023 F-150 vehicles equipped with a 3.5L EcoBoost engine built on or after 01-Oct-2022, 2023 F-150 vehicles equipped with a 3.5L PowerBoost engine on or after 01-Oct-2022, and 2023 Expedition/Navigator vehicles built on 01-Dec-2022 and through 30-Apr-2023 may exhibit reduced engine power on startup and an illuminated MIL and/or powertrain malfunction (wrench) indicator with diagnostic trouble code (DTC) P2101 stored in the powertrain control module (PCM). This may be due to the software level of the PCM. To correct this condition, perform the Service Procedure below to reprogram the PCM to the latest software level via the Ford Diagnosis and Repair System (FDRS).
OTA SU6 P3 F150
Service Bulletin/Repair Instructions
Software Update SU6 P3 for 2022- 2023 MY F150 vehicles is now available. Quality improvements include: - adds robustness to the Driver State Monitoring system and increases availability of BlueCruise and reduces false eyes-off warnings
SSM 52100
Service Bulletin/Repair Instructions
Some 2021-2023 F-150 vehicles equipped with autowipers may exhibit an inoperative rain-sensing wipers feature, even when the feature is turned on in the Vehicle Settings menu. This may be due to the software level of the steering column control module (SCCM). To correct this condition, reprogram the SCCM using the latest software level of the Ford Diagnosis and Repair System (FDRS) located under the SW Updates tab. For claiming, use causal part 3F791 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.
TSB 23-2372
Service Bulletin/Repair Instructions
Some 2023 F-150 vehicles equipped with a 3.5L PowerBoost engine may exhibit an illuminated engine coolant temperature warning lamp with a Motor Coolant Over Temperature message in the IPC with diagnostic trouble code (DTC) P0A2F:94 stored in the secondary on-board diagnostic control module C (SOBDMC). This may be due to the software level of the SOBDMC. To correct this condition, perform the Service Procedure below to reprogram the SOBDMC to the latest software level via the Ford Diagnosis and Repair System (FDRS).
SSM 52088
Service Bulletin/Repair Instructions
Some 2022-2023 F-150 Lightning vehicles equipped with front park aid (minor feature code HNLAB) may exhibit an inoperative front park aid feature with a Front Parking Sensors Not Available Sensors Blocked See Manual message in the IPC without any diagnostic trouble codes (DTCs) associated with the condition. To confirm a vehicle is built with a certain minor feature code, review the build information by double-clicking the vehicle identification number (VIN) in the upper left corner in the Professional Technician System (PTS). This may be due to the software level of the image processing module A (IPMA). This condition does not affect vehicle durability and no additional diagnosis or service is required for this condition at this time. Engineering is working on a solution that is expected in Q1 2024. Monitor OASIS for additional information and schedule service appointments once the repair becomes available.
TSB 23-2367
Service Bulletin/Repair Instructions
This article supersedes TSB 22-2324 to add an additional model year. Some 2021-2023 F-150 vehicles equipped with a 400 watt direct current/alternating current (DC/AC) inverter system with a pickup bed alternating current (AC) power outlet socket may experience the DC/AC inverter system inoperative with diagnostic trouble code (DTC) B1330:9A stored in the body control module (BCM). This may be due to a connection issue at C4628. To correct the condition, follow the Service Procedure to inspect the connector and secure the harness.
SSM 52078
Service Bulletin/Repair Instructions
Some 2021-2023 F-150 vehicles may exhibit DTC U023A:08 after reprogramming the SCCM. Do not replace or reprogram the SCCM, image processing module A (IPMA) or their components for this condition at this time. This DTC does not alert the customer, will not affect vehicle durability and no additional diagnosis or service is required for this condition at this time. Engineering is currently working on a solution for this condition that will reprogram the IPMA and is expected in late December 2023. Monitor OASIS for additional information.
TSB 23-2363
Service Bulletin/Repair Instructions
Some 2023 F-150 vehicles equipped with a 3.5L PowerBoost engine may exhibit an illuminated MIL with diagnostic trouble code (DTC) P084B stored in the powertrain control module (PCM). This may be due to the software level of the PCM. To correct this condition, perform the Service Procedure below to reprogram the PCM to the latest software level via the Ford Diagnosis and Repair System (FDRS).
SSM 52074
Service Bulletin/Repair Instructions
Some 2021-2023 F-150 vehicles equipped with one-touch up/down front windows may exhibit a window not responding to one-touch controls, does not open all the way and/or bounces back when using the one-touch close function. These may be due to a calibration parameter in the driver door module (DDM) and/or passenger door module (PDM). To correct the condition, reprogram the DDM and PDM using the latest level of the Ford Diagnosis and Repair System (FDRS) scan tool then perform the Power Door Window Initialization procedure for both the DDM and the PDM. For claiming, use causal part number 14B291 and applicable labor times from Section 10 of the Service Labor Times Standard (SLTS) Manual.
OTA PU0904PPOPRP
Service Bulletin/Repair Instructions
Software Update PU-0904-PPO-PRP for 2022-2023 F-150 TREMOR vehicles is now available. Quality improvements include: - Enhance the performance and stability of driver display while towing.
TSB 23-2351
Service Bulletin/Repair Instructions
Some 2021-2023 F-150, 2022-2023 Expedition/Navigator, 2022-2023 Mustang, 2020-2023 Transit, 2020-2023 Explorer/Aviator vehicles equipped with a 10R80/10R80MHT transmission may exhibit a harsh/delayed engagement and/or harsh/delayed shift, an illuminated malfunction indicator lamp (MIL) with diagnostic trouble codes. stored in the powertrain control module (PCM) or transmission control module (TCM). This may be due to the software in the powertrain control module (PCM) or transmission control module (TCM), the transmission solenoid ID strategy, sticking valves in the main control valve body and/or axial movement of the CDF clutch cylinder (7H351) sleeve.
OTAPU1103NATVCE
Service Bulletin/Repair Instructions
Software Update PU1103-NAT-VCE for 2022-2023 F-150 vehicles is now available. Quality improvements include: - Digital owner Manual addition (2023MY Only) -Ford Blue Cruise Map expiration removal update. - Adds a "some display features may be temporarily unavailable" message to the SYNC screen when a SYNC update is installing. - Selectable Drive Modes - prevent default to normal mode due to loss of communication with SYNC - Improved SYNC Display and single toggle addition to disable certain features that will help enhance your towing experience. - Improved instant voice feedback share feature -Addresses SYNC reboot issue may occurs after 2 hours of continuous use.
TSB 23-2341
Service Bulletin/Repair Instructions
This article supercedes TSB 22-2388 to update the Service Procedure and vehicle model years affected. Some 2021-2023 F-150 Raptor vehicles may experience a rattle noise from the exhaust at the exhaust tailpipe actuators. This may be due to the exhaust tailpipe actuator valves rattling inside the muffler assembly. To correct the condition, follow the Service Procedure to reprogram the powertrain control module (PCM) and install new exhaust tailpipe actuator and/or valve springs on the exhaust tailpipe actuator valves.
TSB 23-2345
Service Bulletin/Repair Instructions
Some 2021-2023 Ford and Lincoln vehicles equipped with SYNC 4 may exhibit the navigation feature in the center display screen only displaying imperial (feet and miles) units and not being able to change to metric (meters and kilometers) units. This may be due to the software level of the SYNC module (APIM). To correct this condition, follow the Service Procedure to update the APIM to the latest software level via a coordinated flash. NOTE: The APIM software update that addresses the symptom listed in this article may have been sent via Ford Power-Up software updates delivered over-the-air (OTA) to connected vehicles that have automatic updates enabled through the center display screen. Enter the vehicle identification number (VIN) in Professional Technician System (PTS) and check the OTA Dashboard under the Connected Vehicle tab for OTA update history. If an update to the APIM has successfully completed recently and the customer is reporting the symptoms are no longer present, this article may not apply.
TSB 23-2353
Service Bulletin/Repair Instructions
Some 2020-2023 Explorer vehicles equipped with a 2.3L EcoBoost engine, 2022-2023 F-150 vehicles equipped with a 3.5L EcoBoost engine, and 2023-2024 Expedition/Navigator vehicles may exhibit an illuminated malfunction indicator lamp (MIL) and/or powertrain malfunction (wrench) indicator with diagnostic trouble codes (DTCs) P25B3, P25B4, P25B5, P25B6, P2ABA, P2ABB, P2ABC, P2AB7, P2AB8, and/or P2AB9. This may be due to the software in the powertrain control module (PCM). To correct this condition, follow the Service Procedure to reprogram the PCM.
SSM 52062
Service Bulletin/Repair Instructions
Some 2023 F-150 non-hybrid/non-Lightning vehicles built on or after 01-Mar-2023 may exhibit an illuminated battery malfunction indicator and/or illuminated ABS malfunction indicator which may be accompanied by a Check Brake System message and/or 12V battery state of charge low message in the instrument panel cluster (IPC) with diagnostic trouble code (DTC) U3003:16 stored in the ABS module. This may be due to the state of charge of the battery. The Workshop Manual (WSM) has recently been updated with improved diagnostics for this condition. Refer to the WSM, Section 206-09 Anti-Lock Brake System (ABS) and Stability Control, Diagnosis and Testing, Anti-Lock Brake System (ABS) and Stability Control - Electric, Pinpoint Tests, Pinpoint Test A: ABS Voltage Supply Concerns for applicable diagnostics.
TSB 23-2347
Service Bulletin/Repair Instructions
This article supersedes TSB 23-2279 to update the Service Procedure. Some 2021-2023 F-150 vehicles equipped with a 3.5L PowerBoost hybrid engine, 2020-2023 Explorer vehicles equipped with a 3.3L hybrid engine and 2020-2023 Aviator vehicles equipped with a 3.0L hybrid engine may exhibit a powertrain malfunction indicator lamp (MIL) with diagnostic trouble code (DTC) P0A1E stored in the powertrain control module (PCM). This may be due to the belt integrated starter generator (BISG). To correct this condition, follow the Service Procedure to diagnose and repair this symptom.
23B17 S1
Service Bulletin/Repair Instructions
Certain 2022 Model Year Mustang GT 500 and 2023 F-150 Raptor R Vehicles - Engine Front Cover and Valve Cover Replacement
SSM 52050
Service Bulletin/Repair Instructions
Some 2021-2023 F-150 hybrid vehicles equipped with a 3.5L PowerBoost engine built on or before 01-Mar-2023 may exhibit an illuminated malfunction indicator lamp (MIL) with DTCs P237C, P2C22 and/or P2C23 in the powertrain control module (PCM). This may be due to the exhaust heat exchanger bypass control valve. To correct this condition replace the muffler inlet pipe. Refer to Workshop Manual (WSM), Section 309-00D Exhaust System - 3.5L V6 PowerBoost (CN), Removal and Installation. For claiming, use causal part 5A212 and applicable labor times in Section 05 of the Service Labor Time Standards (SLTS) Manual.
23H07
Service Bulletin/Repair Instructions
Certain 2021-2023 Model Year F150, 2022 Model Year F53/F59 Stripped Chassis, 2022-2023 Model Year F650/F750, 2023 Model Year Ranger, 2024 Model Year Econoline - Body Control Module (BCM) Replacement
TSB 23-2337
Service Bulletin/Repair Instructions
Some 2022-2023 F-150 hybrid vehicles equipped with a 3.5L PowerBoost engine may exhibit an illuminated MIL with diagnostic trouble codes (DTCs) P0420 and/or P0430 stored in the powertrain control module (PCM). This may be due to high sulfur content in the fuel. To correct the condition, follow the Service Procedure to remove sulfur from the catalytic converters.
23B24
Service Bulletin/Repair Instructions
Customer Satisfaction Program 23B24 Certain 2022 Super Duty and 2023 F-Series Models with Tailgate Step - Inspection of Tailgate Step Handle and Replacement
SU6 P2 F150
Service Bulletin/Repair Instructions
Software Update SU6 P2 for 2021-2023 F-150 vehicles is now available. Quality Improvements include: -Robustness actions to improve steering column control module signal management to reduce battery drain contribution. - Improvement in automatic rain sensor function.
SSM 52008
Service Bulletin/Repair Instructions
Some 2023 Bronco/Corsair/F-150/F-Super Duty vehicles may exhibit a DTC P1674 in the GWM after an OTA update. This OTA update is delivered in two downloads. If the GWM is tested between OTAs, this code will be present. This DTC does not affect vehicle durability and no additional diagnosis or service is required for this condition at this time. Inform customers that they can continue to drive the vehicle. The software update that addresses the symptom will be sent via Ford Power-Up software updates delivered over-the-air (OTA) to connected vehicles that have automatic updates enabled through the center display screen.
SSM 52001
Service Bulletin/Repair Instructions
Some 2023 F-150 non-hybrid/non-Lightning vehicles built on or after 01-Mar-2023 may exhibit an illuminated battery malfunction indicator and/or illuminated ABS malfunction indicator, and/or Check Brake System message in the instrument panel cluster (IPC) with diagnostic trouble code (DTC) U3003:16 stored in the ABS module. This may be due to the state of charge of the battery.
SSM 51978
Service Bulletin/Repair Instructions
Some 2023 F-150 vehicles may exhibit an intermittent condition of no audio output from some or all of the speakers. Replacement or reprogramming of the audio digital signal processing (DSP) module is not recommended for this condition at this time. This does not affect vehicle durability and no additional diagnosis or service is required for this condition at this time. Inform customers that engineering is currently working on a solution for this condition that is expected in December 2023. Monitor OASIS for additional information.
SSM 51972
Service Bulletin/Repair Instructions
Some 2021-2023 F-150 vehicles equipped with an IPC with a 4.2 inch display and built with minor feature code HKRAB may experience a resetting of the trip odometer and MPG information after a key cycle. To confirm a vehicle is built with minor feature code HKRAB, review the build information by double-clicking the vehicle identification number (VIN) in the upper left corner in the Professional Technician System (PTS). This condition may be due to the software level of the IPC. To correct this condition, reprogram the IPC to the latest software level using the Ford Diagnosis and Repair System (FDRS). Perform a brief road test after the software update to confirm the concern is no longer present. If the concern is still present, replace the IPC. For claiming, use causal part 10849 and applicable labor operations in Section 10 of the Service Labor Time Standards Manual.
TSB 23-2317
Service Bulletin/Repair Instructions
Some 2023 F-150 fully hybrid electric vehicles (FHEVs) may exhibit an intermittent no start and Stop Safely Now message displayed in the instrument panel cluster (IPC) and/or diagnostic trouble codes (DTC) U0293 and/or P1A43 in the BECM or in connected vehicle data. A gateway module A (GWM) software concern may be triggering the no start condition. To correct the condition, follow the Service Procedure to reprogram the GWM software.
23H05
Service Bulletin/Repair Instructions
Harvest Program 23H05 Certain 2022 Model Year Navigator and 2022-2023 Model Year Mach-E, F150 Lightning, F150, Expedition and Bronco - Instrument Cluster Odometer Inspection
TSB 23-2316
Service Bulletin/Repair Instructions
Some 2022-2023 F-150 Lightning vehicles may exhibit an illuminated powertrain temperature warning lamp accompanied by a Motor coolant over temperature message in the instrument panel cluster (IPC) with DTC P0A3C:94 stored in either the secondary on-board diagnostic control module B (SOBDMB) and/or the secondary on-board diagnostic control module C (SOBDMC). This may be due to the software within either the SOBDMB and/or SOBDMC. To correct this condition, follow the Service Procedure to bring both modules to the latest software level.
22G06
Service Bulletin/Repair Instructions
Certain 2023 Model Year F-150 Vehicles - Heated Steering Wheel Performance Upgrade
23B17
Service Bulletin/Repair Instructions
Certain 2022 Model Year Mustang GT 500 and 2023 F-150 Raptor R Vehicles - Engine Front Cover and Valve Cover Replacement
23B18
Service Bulletin/Repair Instructions
Certain 2023 Model Year 5.2L F-150 Raptor R and Mustang GT500 Vehicles - Left and Right Cylinder Heads Rear Cup Plugs Inspect and Seal
23B19
Service Bulletin/Repair Instructions
Certain 2023 Model Year F-150 Raptor-R Vehicles - Front Axle Vibration Bumper Inspection
23B20
Service Bulletin/Repair Instructions
Certain 2023 Model Year F-150 Raptor R Vehicles Equipped With 5.2L Engine and 10R80 Speed Automatic Transmission - Missing or Loose # 6 Bellhousing Transmission-To-Engine Bolt
23B25
Service Bulletin/Repair Instructions
Certain 2022 Model Year Mustang GT 500 and 2023 F-150 Raptor R Vehicles - Engine Valve Covers Replacement
SU6 P1 F150
Service Bulletin/Repair Instructions
Software Update SU6 P1 for 2021 - 2023 F150 is now available. Quality improvements include: - Digital owner Manual addition (2023MY Only) -Improved "Ask on Exit" pop- up functionality - Adds a "some display features may be temporarily unavailable" message to the SYNC screen when a SYNC update is installing. - Selectable Drive Modes - prevent default to normal mode due to loss of communication with SYNC - Improved SYNC Display and single toggle addition to disable certain features that will help enhance your towing experience. - Improved instant voice feedback share feature
SSM 51950
Service Bulletin/Repair Instructions
Some 2021-2023 F-150 vehicles equipped with a 3.5L PowerBoost engine may exhibit an illuminated powertrain malfunction (wrench) lamp with diagnostic trouble code (DTC) P084B stored in the powertrain control module (PCM)
SSM 51939
Service Bulletin/Repair Instructions
Some 2017-2023 Ford and Lincoln vehicles equipped with a 10R60/10R80/10R80 MHT/10R100 transmission may exhibit a whine noise at idle and/or while driving. This may be identified as coming from the bellhousing and the front of the transmission fluid pan. The whine noise may become louder when the transmission is at operating temperature and may increase with engine revolutions per minute (RPM) in the park (P) position. A small amount of whine noise is considered to be characteristic of the 10R60/10R80/10R80 MHT/10R100 transmissions due to the offset gear drivetrain in the front support and has no effect on durability. Use the Report a Vehicle Concern link at the bottom of OASIS to submit a report if there is a customer concern of whine noise describing operating conditions and noise severity.
SSM 51937
Service Bulletin/Repair Instructions
Some vehicles equipped with power folding mirrors may exhibit power folding mirrors that are inoperative or exhibit a clicking sound. This may be due to the mirrors being manually folded in, during transportation, going through a car wash, bumped in a parking lot, or found during pre-delivery inspection (PDI). Prior to the replacement of any components, attempt to synchronize the mirrors by following the Power Mirrors Synchronization procedure. Refer to Workshop Manual (WSM) Section 501-09 Rear View Mirrors - General Procedures - Power Mirrors Synchronization.
TSB 23-2276
Service Bulletin/Repair Instructions
Some 2021-2023 F-150 vehicles equipped with a direct current/alternating current converter module A (DCACA) inverter (minor feature code HUKAK) may exhibit an illuminated tire pressure monitoring system (TPMS) indicator with diagnostic trouble code (DTC) B124D stored in the BCM. This may be due to the DCACA inverter causing radio frequency interference (RFI). To confirm a vehicle is built with a certain minor feature code, review the build information by double-clicking the vehicle identification number (VIN) in the upper left corner in the Professional Technician System (PTS). To correct this condition, follow the Service Procedure to confirm if the inverter is the source of RFI and mitigate the interference.
SSM 51926
Service Bulletin/Repair Instructions
Some 2021-2023 F-150, 2022-2023 Expedition vehicles equipped with 10 channel audio digital signal processing (DSP) module may exhibit a pop noise and/or static in the speakers at start up that cannot be turned down or off using the audio system controls. To confirm a vehicle is built with a 10 channel DSP module, verify the minor feature code, F-150 (IDBBQ)/Expedition (IDBAP or IDBBR), by reviewing the build information by double-clicking the vehicle identification number (VIN) in the upper left corner in the Professional Technician System (PTS) website. To correct the condition, reprogram the DSP module to the latest software level using the Ford Diagnosis and Repair System (FDRS) diagnostic scan tool. For claiming, use causal part 18B849 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.
SSM 51903
Service Bulletin/Repair Instructions
Some 2021-2023 Ford and Lincoln vehicles may exhibit DTCs U2100 and/or U3002 stored in the cruise control module (CCM), side obstacle detection control module LH (SODL), side obstacle detection control module RH (SODR), side obstacle detection control module C (SODCMC) and/or side obstacle detection control module D (SODCMD) after a module replacement. DTC U2100 may set when the module has not been properly configured after replacement. DTC U3002 may set when the module has been configured with the incorrect VIN. To correct this condition, verify that the module storing the DTC has been installed following the applicable Workshop Manual (WSM) Removal and Installation procedure. If the DTC is still stored, download and run the Vehicle Identification Number (VIN) Write application found under Toolbox, Multi-Module tab in the Ford Diagnosis and Repair System (FDRS).
TSB 23-2279
Service Bulletin/Repair Instructions
Some 2021-2023 F-150 vehicles equipped with a 3.5L hybrid engine, 2020-2023 Explorer vehicles equipped with a 3.3L hybrid engine and 2020-2023 Aviator vehicles equipped with a 3.0L hybrid engine may exhibit a powertrain malfunction indicator lamp with diagnostic trouble code (DTC) P0A1E stored in the powertrain control module (PCM). This may be due to the belt integrated starter generator (BISG). To correct this condition, follow the Service Procedure to diagnose and repair this symptom.
TSB 23-2280
Service Bulletin/Repair Instructions
Some 2021-2023 F-150 vehicles may exhibit an illuminated airbag indicator light that may be accompanied by diagnostic trouble codes (DTCs) U3000:41 and/or U3000:54 in the occupant classification system module (OCSM) and/or B00A0:09, B00A0:63, B00A0:64 and/or B00A0:68 in the restraints control module (RCM).
SSM 51893
Service Bulletin/Repair Instructions
Some 2021-2023 F-150 vehicles may exhibit all modules on the HS2, HS3, HS4 and MS CAN networks not responding to the Ford Diagnosis and Repair System (FDRS) and modules on these networks fail the network test. Modules on the FD1 and HS1 networks will communicate with the FDRS. Vehicles equipped with a power opening/closing tailgate may also exhibit an inoperative power tailgate. This may be due to a gateway module (GWM) that is not configured properly. To correct this condition, download and run the GWM - Gateway Module A (GWM) Configuration application. For claiming, use causal part number 14G490 and applicable labor times from Section 10 of the Service Labor Times Standard (SLTS) Manual.
23-PU0724-DOM-RS
Service Bulletin/Repair Instructions
Priority Update 23-PU0724-DOM-RS for 2021-2023 F-150 vehicles is now available. Quality Improvements include: - Various Apple Carplay quality improvements
TSB 23-2250
Service Bulletin/Repair Instructions
This article supersedes TSB 22-2428 and 23-2176 to update the Issue, Action and Service Procedure. Some 2017-2023 F-150, 2018-2023 Expedition/Navigator/Mustang, 2019-2023 Ranger, 2020-2023 Explorer/Aviator/Transit and 2021-2023 Bronco vehicles equipped with a 10R60/10R80/10R80MHT transmission may exhibit a harsh/delayed engagement and/or harsh/delayed shift, an illuminated malfunction indicator lamp (MIL) with diagnostic trouble codes (DTC) P0751, P0752, P0756, P0757, P0761, P0762, P0766, P0767, P0771, P0772, P2700, P2701, P2702, P2703, P2704, P2705, P2707, P2708, P0729, P0731, P0732, P0733, P0734, P0735, P0736, P076F, P07D9, P07F6 and/or P07F7 stored in the powertrain control module (PCM) or transmission control module (TCM). This may be due to the software in the powertrain control module (PCM) or transmission control module (TCM), the transmission solenoid ID strategy, sticking valves in the main control valve body and/or axial movement of the CDF clutch cylinder (7H351) sleeve. To correct the condition, follow the Service Procedure to identify and correct the condition.
SSM 51838
Service Bulletin/Repair Instructions
In various 2017-2023 Ford and Lincoln vehicles, customers may receive a message in the FordPass or LincolnWay App stating Feature Unavailable. Since this is a fleet vehicle, it cannot access the (SYNC Connect) FordPass or LincolnWay app through the TCU Embedded Modem. If this message appears, the vehicle may be equipped with a fleet telematics module. Replacement of the TCU or TCU related repairs will not prevent this message from appearing. Refer the customer to in app FordPass Guides or LincolnWay Concierge Teams to aid with fleet telematics removal. Open app, select Account > Help > CHAT or CALL option.
TSB 23-2240
Service Bulletin/Repair Instructions
Some 2021-2023 F-150 vehicles may exhibit a no crank/no start with a battery draw and air conditioning (A/C) clutch engaged at all times. This may be due to an opened diode in the A/C clutch field coil damaging the output driver in the body control module C (BCMC). To correct the condition, follow the Service Procedure to replace the BCMC and A/C clutch field coil assembly.
23-PU0110-RAD-PS
Service Bulletin/Repair Instructions
Priority Update 23-PU0110-RAD-PS for 2021-2023 F-150 vehicles is now available. Quality Improvements include: -Keep Customer Programmed Station Presets during OTA updates.
SSM 51822
Service Bulletin/Repair Instructions
Some 2023 F150 hybrid vehicles may exhibit an intermittent no start and Stop Safely Now message displayed in the instrument panel cluster and diagnostic trouble codes (DTCs) U0293 and/or P1A43 in the BECM or in connected vehicle data. A Powertrain Control Module (PCM) software concern may be triggering the no start condition. Replacement or reprogramming of the BECM or PCM is not recommended for this condition at this time. This does not affect vehicle durability and no additional diagnosis or service is required for this condition at this time. Inform customers that the vehicle will start after leaving it off temporarily. Engineering is currently working on a solution for this condition that is expected in Q4 2023. Monitor OASIS for additional information.
SSM 51827
Service Bulletin/Repair Instructions
Some 2022-2023 F-150 and 2023 Expedition/Navigator vehicles built on or after 01-Oct-2022 equipped with a 3.5L GTDI engine may exhibit reduced engine power on startup and an illuminated powertrain malfunction (wrench) indicator with diagnostic trouble code (DTC) P2101 stored in the powertrain control module (PCM). This condition does not affect vehicle durability and no additional diagnosis or service is required for this condition at this time. Inform customers they can remove this condition and continue to drive the vehicle by turning off the vehicle and leaving the vehicle in Key OFF, Engine OFF for at least 30 seconds, then restarting the engine. Engineering is working on a solution that is expected in October 2023. Monitor OASIS for additional information and schedule service appointments once the repair becomes available.
SSM 51828
Service Bulletin/Repair Instructions
Some 2021-2023 F-150 vehicles may exhibit an inoperative windshield wiper motor condition with diagnostic trouble codes (DTCs) B130F:12 and/or B130F:14 stored in the body control module (BCM), and/or B1131:02 stored in the steering column control module (SCCM). This may be due to the connection at the windshield wiper motor connector. Refer to the Wiring Diagram, Cell 150 - Connector Views, C125 (Windshield Wiper Motor). Workshop Manual (WSM), Section 501-16, Wipers and Washers, Diagnosis and Testing, Pinpoint Test A has recently been updated to provide new direction for this diagnosis. Refer to the WSM, Section 501-16, Wipers and Washers, Diagnosis and Testing, Pinpoint Test A for applicable diagnosis.
SSM 51829
Service Bulletin/Repair Instructions
Some F-Super Duty and F-150 vehicles equipped with trailer tow mirror may exhibit various exterior rear view mirror functional concerns that require replacement after diagnosis. To properly determine if the defect is warrantable, cleaning and close inspection of the affected mirror may be required. To aid in proper warranty determination, the Rear-View Mirror Analysis general service bulletin (GSB) has been updated with a detailed cleaning procedure that should be followed prior to any inspection. New labor operations (17682ZZ or 17682ZZT) have been created that covers the cleaning and inspection process and may be used even if condition of failure is non-warrantable. Ford has inspected numerous returned parts and determined many cases are caused by damage which is unwarrantable and may be subject to chargeback. Refer to the latest version of the GSB on OASIS.
PU0110-RADPSF150
Service Bulletin/Repair Instructions
Priority Update 23-PU0110-RAD-PS for 2021 - 2023 F-150 vehicles is now available. Quality Improvements include: -Keep Customer Programmed Station Presets during OTA updates.
SSM 51811
Service Bulletin/Repair Instructions
Some 2022 Mustang GT500 and 2023 F-150 Raptor R vehicles built on or before 14-May-2023 may exhibit an oil leak from the spark plug tube seal(s) and/or the Variable Cam Timing (VCT) solenoid seal(s). If this condition is present on an applicable vehicle, replace both of the valve cover assemblies. Refer to Workshop Manual (WSM), Section 303-00. Do not replace the individual seals exhibiting a leak as this may not provide a robust repair. For claiming, use causal part 6582 and applicable labor operations in Section 06 of the Service Labor Time Standards (SLTS) Manual.
SSM 51783
Service Bulletin/Repair Instructions
Some 2021-2023 Ford and Lincoln vehicles may exhibit a condition where the high voltage battery stops charging when connected to level 1 or level 2 chargers with an illuminated malfunction indicator lamp (MIL) and diagnostic trouble code (DTC) P2C94 stored in the secondary on-board diagnostic control module A (SOBDM). To restore charging capability, disconnect the off-board charging station charge handle from the vehicle charge port and reconnect. This condition does not affect vehicle durability and no additional diagnosis or service is required for this condition at this time. Inform customers that they can continue to drive the vehicle and engineering is currently working on a solution for this condition that is expected in August 2023. Replacement of the SOBDM will not resolve this condition. Monitor OASIS for additional information.
TSB 23-2218
Service Bulletin/Repair Instructions
Some 2021-2023 F-150 vehicles equipped with a direct current/alternating current converter module A (DCACA) inverter (minor feature code HUKAK) may exhibit an illuminated tire pressure monitoring system (TPMS) indicator with diagnostic trouble code (DTC) B124D stored in the BCM. This may be due to the DCACA inverter causing radio frequency interference (RFI). To confirm a vehicle is built with a certain minor feature code, review the build information by double-clicking the vehicle identification number (VIN) in the upper left corner in the Professional Technician System (PTS). To correct this condition, follow the Service Procedure to confirm if the inverter is the source of RFI and mitigate the interference.
SSM 51776
Service Bulletin/Repair Instructions
Some 2021-2023 Mustang Mach-E/F-150, 2022-2023 Expedition/Navigator and 2023 Corsair vehicles may exhibit a Driver Monitoring Camera Blocked message and/or DTCs B115E:97, B15E1:97 and/or B15E2:97 stored in the driver status monitor camera module (CMR). These DTCs should be disregarded unless it is a DTC with a status byte 8F. Other status bytes should be disregarded as they may be caused by a camera obstruction such as driver position, aftermarket devices or dust on the camera. To clear the DTCs, remove anything obstructing the view of the camera and light emitting diodes (LEDs), place the steering wheel in the center position and close the driver door. Connect Ford Diagnosis and Repair System (FDRS) and clear the DTCs. Turn the ignition off and wait 10 seconds. Turn the ignition on and wait 1 minute. Perform the CMR self-test and reevaluate if DTCs persist.
SSM 51762
Service Bulletin/Repair Instructions
Some 2021-2023 Ford and Lincoln vehicles equipped with SYNC 4 may exhibit the navigation feature in the center display screen only displaying imperial units and not being able to change to metric. This may be due to the software level of the SYNC module (APIM). This issue does not affect vehicle durability and no additional diagnosis or service is required for this condition at this time. Inform customers that engineering is currently working on a solution for this condition and will be released via Ford Power-Up software updates delivered over-the-air (OTA) expected in September 2023. Software will update automatically if vehicle connectivity is enabled in the vehicles settings. Schedule a service visit for customers who have disabled vehicle connectivity or who report that they did not receive the update in September 2023. Monitor OASIS for additional information.
SSM 51757
Service Bulletin/Repair Instructions
Some 2021-2023 F-150 Tremor vehicles built on or before 18-May-2023 may experience the instrument panel cluster (IPC) goes blank or reboots after attempting to access Trailer Tire Info in the Towing menu. This may be due to the software in the IPC. Engineering is currently investigating this concern. Inform the customer they can continue to drive the vehicle. Monitor OASIS for additional updates.
TSB 23-2199
Service Bulletin/Repair Instructions
Some 2023 F-150 non-Lightning vehicles built on or before 28-Feb-2023 at Kansas City Assembly Plant or built on or before 07-Mar-2023 at Dearborn Truck Plant may experience an inoperative FordPass application, inoperative remote start and/or inoperative remote lock and unlock that may be combined with diagnostic trouble codes (DTC) U0146:09 stored in the telematics control unit module (TCU) and U2402:00 and/or U2402:92 stored in the gateway module (GWM). This may be due to the software level in the GWM. To correct the condition, follow the Service Procedure to update the GWM to the latest software level via a coordinated flash.
TSB 23-2194
Service Bulletin/Repair Instructions
Some 2022-2023 F-150 vehicles built on 23-August-2022 and through 30-April-2023 equipped with a 5.0L engine may exhibit an oil leak from the oil filter adaptor to engine block mounting area. This may be due to block porosity just below the oil filter adapter near the main bearing cap outer bolt. To correct the condition, follow the Service Procedure to inspect the engine block for a porosity leak.
TSB 23-2195
Service Bulletin/Repair Instructions
Some 2021-2023 F-150 vehicles equipped with a 3.3L engine may exhibit an illuminated MIL in the instrument panel cluster (IPC) with DTC P0171 stored in the powertrain control module (PCM). This may be due to the software level of the PCM. To correct this issue, follow the Service Procedure to reprogram the PCM to the latest software level using the Ford Diagnosis and Repair System (FDRS).
SSM 51718
Service Bulletin/Repair Instructions
Some 2021-2023 F-150 vehicles may exhibit DTC C0604:00 stored in the powertrain control module (PCM). This may be due to firmware within the left and/or right active air dam (AAD) actuator. To correct this condition, perform normal workshop manual diagnostics and if the concern is still present, replace the right and left AAD actuators. Refer to Workshop Manual (WSM) Section 501-19 Bumpers, Diagnosis and Testing, Active Air Dam (AAD). For claiming, use causal part number 17626 and applicable labor times from Section 10 of the Service Labor Times Standard Manual.
SSM 51711
Service Bulletin/Repair Instructions
Some 2021-2023 F-150 vehicles may exhibit a condition where the front passenger OCS (occupant classification system) components (seat cushion foam, OCS bladder with OCSM (occupant classification system module) and front seat cushion adjuster) require replacement. These components are calibrated to each other and must be serviced as an assembly. The OCS service kit components are not to be installed separately. If a new OCS or OCS components are needed, a new OCS service kit must be installed as an assembly, which includes all components of the kit. A new passenger seat cushion cover and the heater mat can be installed separately. Refer to Workshop Manual, Section 501-20B Supplemental Restraint System, Removal and Installation. For claiming, use causal part 632A22 and applicable labor operations in Section 12 of the Service Labor Time Standards Manual.
SAN-Vol1 I1
Service Bulletin/Repair Instructions
The Service Awareness Newsletter is an informal communication that contains information that may not be presently available in a TSB, SSM, GSB, or other electronic communication. This article includes information on warranty, technical service tips and other service information.
SSM 51687
Service Bulletin/Repair Instructions
TSB 22-2428 is missing some labor operations. For any missing labor operations, claim available new model labor operations or m-time. Refer to this article on the repair order. When replacing the CDF cylinder, the current TSB does not require a complete transmission overhaul or cooler and converter flushing. Ford is currently reviewing the TSB. Monitor OASIS for updates.
SSM 51688
Service Bulletin/Repair Instructions
Some 2021-2023 F-150 vehicles may exhibit an inoperative camera and diagnostic trouble codes (DTC) C1001:01 in the Sync Module (APIM), B115E:15 and/or B115E:31 in the Image Processing Module A (IPMA). This may be due to a loose coaxial cable or circuit connection. If only APIM DTC C1001:01 is present, verify connections between the IPMA and the APIM. If IPMA DTCs B115E:15 and/or B115E:31 are also present, verify connections between the IPMA and the affected camera(s). Refer to cell 145 of the online wiring diagram to identify affected connections. If an issue is found with any coaxial cable, the coaxial cable (10E929) can be serviced individually instead of the entire harness. If all connections are secure, continue with diagnostics in Workshop Manual (WSM), Section 413-13B. For claiming, use causal part number 10E929 and applicable labor operations in Section *10.
23OTASU4P4 F150
Service Bulletin/Repair Instructions
Software Update 4 P4 for 2023 F-150 vehicles is now available. Quality improvements include: - Minimize time customer cannot enter the vehicle during future inhibit updates. - Addresses U0146-09 DTCs affecting vehicle connectivity
TSB 22-2428
Service Bulletin/Repair Instructions
Some 2017-2023 F-150, 2018-2023 Expedition/Navigator/Mustang, 2019-2023 Ranger, 2020-2023 Explorer/Aviator/Transit and 2021-2023 Bronco vehicles equipped with a 10R60 transmission and built on or before 23-Dec-2022 or with a 18R80/10R80MHT transmission and built on or before 15-Aug-2022 may exhibit a harsh/delayed engagement and/or harsh/delayed shift. It is possible the vehicle may also have an illuminated malfunction indicator lamp (MIL) or diagnostic trouble codes (DTC) P0751, P0752, P0756, P0757, P0761, P0762, P0766, P0767, P0771, P0772, P2700, P2701, P2702, P2703, P2704, P2705, P2707, P2708, P0729, P0731, P0732, P0733, P0734, P0735, P0736, P076F, P07D9, P07F6 and/or P07F7 stored in the powertrain control module (PCM) or transmission control module (TCM). This may be due to the software in the PCM or TCM, the transmission solenoid ID strategy, sticking valves in the main control valve body and/or axial movement of the CDF clutch cylinder (7H351) sleeve.
SSM 51663
Service Bulletin/Repair Instructions
2021-2023 F-150/Expedition may exhibit a pop noise and/or static in the speakers at start up that cannot be turned down or off using the audio system controls. To correct the condition, reprogram the audio digital signal processing module (DSP) to the latest software level using the Ford Diagnosis and Repair System (FDRS) diagnostic scan tool. For claiming, use causal part 18B849 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.
SSM 51665
Service Bulletin/Repair Instructions
Some 2021-2023 Ford and Lincoln vehicles equipped with a 2.7L or 3.0L engine may exhibit an upper engine thump/knock noise coming from the left cylinder head. This condition is most noticeable at idle and may lessen at higher engine speed or while driving. This condition does not affect vehicle durability and will not get worse over time. Use a stethoscope or chassis ears and listen just behind the left cylinder head intake VCT solenoid on the cam cover to determine if the thump/knock noise is coming from the cylinder head/camshaft. The left cylinder head and the camshaft roller followers are available as service parts.
23PU0407-BCDC-FX
Service Bulletin/Repair Instructions
Priority Update 23-PU0407-BCDC-FX for 2021 F-150 vehicles is now available. Quality Improvements include: -Restores driver assist functionality on specific VINs that may have a configuration mismatch with the server.
SSM 51656
Service Bulletin/Repair Instructions
Some 2022-2023 F-150/Bronco/Expedition/Navigator/Escape/Corsair/Bronco Sport/Edge/Mustang vehicles built on 04-Sep-2022 and through 30-Dec-2022 may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble codes (DTC) P0230 stored in the powertrain control module (PCM). The vehicle may also experience a no start or stall after start. This may be due to an internal PCM issue. If this DTC is present, verify the battery condition, then perform pin point test (PPT) KC of the Work Shop Manual (WSM), Section 310-01. If PPT KC leads to component replacement, start with replacing the PCM and then evaluate the vehicle. If the DTC returns, follow WSM, Section 310-01 PPT KC direction to address the issue.
SSM 51653
Service Bulletin/Repair Instructions
2020-2023 Escape/Explorer, 2021-2023 F-150 and 2022-2023 Maverick vehicles equipped with a full hybrid electric vehicle (FHEV) powertrain may exhibit a cable connection error screen from the Midtronics xRC-3363 High Voltage Battery Rescue Charger. The xRC-3363 will prompt the Technician to verify the low voltage connections, when no actual fault is present. The technician will need to delete the WiFi connection from the xRC-3365 so it will not automatically reconnect and adjust the date. Next go to Settings>Shop Information>Date/Time Settings and change the date prior to May 1, 2023 and stay off the internet so it will not auto correct itself. Press and hold the power button until the tool turns off. Then turn the xRC-3365 back on and attempt the rescue charge.
TSB 23-2116
Service Bulletin/Repair Instructions
Some 2022-2023 F-150 Lightning vehicles with Lariat/Platinum trim levels built on or before 06-Jan-2023 and 2022 Expedition vehicles built on or before 28-Oct-2022 may exhibit a concern with the audio system inoperative or no access to FM, AM or satellite radio modes. This may be due to liquid ingress in the audio front control module (ACM) from the top of the dash area. To correct the condition, follow the Service Procedure to replace the ACM and seal the dash seam.
TSB 23-2146
Service Bulletin/Repair Instructions
Some 2021-2023 F-150 vehicles may exhibit various driver assistance system warning messages or inoperative features and/or diagnostic trouble code (DTC) U3000:49 stored in the image processing module A (IPMA) that will not clear and not be stored in the vehicle's history. DTC C1001:31 and/or U3000:89 may be stored in the IPMA, but may have recently been cleared and stored in the vehicle's history. This may be due to a connection issue between the IPMA Camera and the IPMA. To correct the condition, perform the following service procedure to repair the connection and reset the IPMA.
TSB 23-2130
Service Bulletin/Repair Instructions
Some 2021-2023 F-150 vehicles may exhibit a no crank/no start with a battery draw and air conditioning (A/C) clutch engaged at all times. This may be due to an opened diode in the A/C clutch damaging the output driver (FET) in the body control module C (BCMC). To correct the condition, follow the Service Procedure to replace the BCMC and A/C clutch disc and hub assembly.
SSM 51601
Service Bulletin/Repair Instructions
Some 2021-2023 F-150 and 2022-2023 F-Super Duty/Expedition/Navigator/Maverick vehicles equipped with an integrated trailer module (iTRM) may exhibit a trailer lamp fault message with various related diagnostic trouble codes (DTC). Most trailer emulator testers will not draw enough current to correctly diagnose these concerns. They may be used to diagnose basic functionality of the iTRM, however, some trailer emulator testers may cause false trailer lamp fault messages to appear. The customer's trailer should be used for diagnosis instead of a trailer emulator tester. Refer to Workshop Manual (WSM), Section 417-01 for normal diagnostics.
SSM 51588
Service Bulletin/Repair Instructions
2023 F-150 vehicles no longer come equipped with a spare tire lock installed from the factory. This is not a misbuild condition and installation of a spare tire lock is not covered under warranty.
SSM 51589
Service Bulletin/Repair Instructions
Some 2021-2023 F-150/Mustang Mach-E/Edge vehicles may exhibit a concern of Android Auto unable to wirelessly connect and/or Android phones rebooting when connected to the vehicle via USB. This is due to a concern with the Google application on the customers device. Google has released a fix for these concerns. For Android phones not connecting wirelessly, request that the customer update their Android Auto version to 6.1 or later. For customers who's Android phone reboots when connected via USB, request that the customer update their Chrome application to 88.0.4324.181 or later. The customers service provider should be able to assist customers having difficulty updating their device. This is not a warrantable repair.
TSB 23-2122
Service Bulletin/Repair Instructions
Some 2021-2023 F-150/Mustang Mach-E and 2023 Expedition/Navigator vehicles equipped with BlueCruise/ActiveGlide may experience loss of BlueCruise/ActiveGlide hands-free driving mode availability and/or BlueCruise/ActiveGlide inoperative and/or diagnostic trouble code (DTC) U2400:00 in the gateway module (GWM) and advanced driver assistance system (ADAS) modules with no other DTCs present. This may be due to an expired BlueCruise/ActiveGlide map file in the GWM and/or the customer's BlueCruise/ActiveGlide map subscription being expired. To correct the condition, follow the Service Procedure to update the GWM.
TSB 23-2121
Service Bulletin/Repair Instructions
Some 2023 F-150 non-Lightning vehicles built on or before 28-Feb-2023 at Kansas City Assembly Plant or built on or before 07-Mar-2023 at Dearborn Truck Plant may experience an inoperative FordPass application, inoperative remote start and/or inoperative remote lock and unlock that may be combined with diagnostic trouble codes (DTC) U0146:09 stored in the telematics control unit (TCU) and U2402:00 and/or U2402:92 stored in the gateway module (GWM). This may be due to the software level in the GWM. To correct the condition, follow the Service Procedure to update the GWM to the latest software level via a coordinated flash.
SSM 51542
Service Bulletin/Repair Instructions
Some 2020-2023 F-150 and 2021-2023 Bronco vehicles equipped with a 2.7L or 3.0L EcoBoost engine may exhibit a ticking/tapping or rattle type noise from the top front cover area of the engine on initial start-up after a cold soak of 6 hours or more that may last for 2-5 seconds. This may be due to a stuck internal component of the variable cam timing (VCT) unit. To correct the condition, replace all 4 of the VCT units following Workshop Manual (WSM), Section 303-01. For claiming, use causal part 6C525 and applicable labor operations in Section 6 of the Service Labor Time Standards (SLTS) Manual. If labor times are not available, claim M-time.
SSM 51536
Service Bulletin/Repair Instructions
For 2000-2024 Ford and Lincoln vehicles, swapping a module from a vehicle for diagnosis purposes is likely to cause errors and is not recommended. It is also not recommended to order a replacement module using a vehicle identification number (VIN) from a different vehicle. Most modules on these affected vehicles are VIN/vehicle specific and hardware variations between modules do exist. Swapping a module from a vehicle or ordering a module using a different vehicle/VIN can cause ineffective repairs and additional vehicle down time. Make sure all appropriate Workshop Manual (WSM) procedures are followed when diagnosing the condition prior to all module replacements and only order modules using the correct VIN.
SSM 51531
Service Bulletin/Repair Instructions
Some 2020-2023 Explorer/Aviator/Transit, 2021-2023 F-150/Bronco, 2022-2023 Expedition/Navigator/Mustang and 2023 F-250/F-350 Super Duty vehicles may exhibit harsh/delayed engagement and/or harsh/delayed shift concerns. These may be addressed with the powertrain control module (PCM)/transmission control module (TCM) Transmission Accelerated Main Control Break In Routine and/or a main control overhaul. Refer to Workshop Manual (WSM), Section 307-01, DTC Chart if DTCs are present and/or Diagnosis By Symptom to identify the clutch(s) to be cycled. Cycling the shift solenoids and clutch control valves to remove contamination must be performed along with an adaptive drive cycle before attempting repair. For claiming, use causal part 7A100 and applicable labor operations in Section 7 of the Service Labor Time Standards (SLTS) Manual.
SSM 51532
Service Bulletin/Repair Instructions
Some 2022 Mustang Shelby GT500 vehicles built on 27-Sep-2022 and through 04-Nov-2022, and 2023 F-150 Raptor R vehicles built on 21-Sep-2022 and through 13-Feb-2023, may exhibit an engine oil leak from the front of the engine. This may be due to a crankshaft front oil seal leaking due to an out of specification engine front cover seal bore. To correct the condition, replace the engine front cover. Workshop Manual (WSM) procedures for engine front cover replacement have been updated. Refer to WSM, Section 303-01F. For claiming, use causal part 6019 and M-time.
OTA SU4 P1 F-150
Service Bulletin/Repair Instructions
Software Update 4 P2 for 2022- 2023 Model Year F-150 vehicles is now available. Quality improvements include: - Improved vehicle accessibility during OTA update. - Prevents intermittent loss of vehicle connectivity
SSM 51518
Service Bulletin/Repair Instructions
Some 2021-2023 F-150 vehicles equipped with minor feature codes HKRAC (8 inch instrument panel cluster (IPC) screen) and HKCAA (SYNC without navigation) may exhibit a condition where the compass direction indication is stuck or not updating correctly in the IPC. To confirm a vehicle is built with minor feature codes HKRAC and HKCAA, review the build information by double-clicking the vehicle identification number in the upper left-hand corner in the Professional Technician System (PTS). This may be due to a software concern in the instrument panel cluster (IPC). Engineering is currently working on a software update to address this concern. Inform the customer they can continue to drive the vehicle. For 2021 F-150 vehicles exhibiting this concern, perform Technical Service Bulletin 21-2388 and confirm if the concern is still present. Monitor for OASIS for updates.
SSM 51513
Service Bulletin/Repair Instructions
Some 2021-2023 Ford and Lincoln vehicles may exhibit a condition where the high voltage battery stops charging when connected to level 1 or level 2 chargers with an illuminated malfunction indicator lamp (MIL) and diagnostic trouble code (DTC) P2C94 stored in the secondary on-board diagnostic control module A (SOBDM). To restore charging capability, disconnect the off-board charging station charge handle from the vehicle charge port and reconnect. This condition does not affect vehicle durability and no additional diagnosis or service is required for this condition at this time. Inform customers that they can continue to drive the vehicle and engineering is currently working on a solution for this condition that is expected in June 2023. Replacement of the SOBDM will not resolve this condition. Monitor OASIS for additional information.
SSM 51485
Service Bulletin/Repair Instructions
Some 2021-2023 F-150 vehicles equipped with a 3.5L PowerBoost engine may experience a loss of engine coolant with possible engine overheat and/or illuminated malfunction indicator (MIL). This may be due to a crack in the exhaust heat exchanger coolant spigots on the top of the exhaust heat exchanger. The exhaust heat exchanger coolant spigots are now released and should be serviced in pairs. It is no longer necessary to replace the muffler inlet pipe assembly for this type of concern. Workshop Manual, Section 309-00D has been updated to include a new service procedure. For claiming, use causal part 18663 and applicable labor operations in Section 05 of the Service Labor Time Standards (SLTS) Manual. Heat exchanger coolant spigots - NL3Z-18663-A (2 req).
SSM 51509
Service Bulletin/Repair Instructions
Some 2021-2023 F-150 vehicles equipped with a 3.3L engine may exhibit an illuminated MIL in the instrument panel cluster (IPC) with DTC P0171 stored in the powertrain control module (PCM). This may be due to the software of the PCM. Engineering is currently investigating this concern. To temporarily address this issue, clear the DTC and run the PCM - Reset the Keep Alive Memory (KAM) application in the Ford Diagnosis and Repair System (FDRS). Inform the customer they can continue to drive the vehicle. Monitor OASIS for additional updates.
SSM 51460
Service Bulletin/Repair Instructions
2023 F-150/Escape/Explorer/Maverick vehicles equipped with a full hybrid electric vehicle (FHEV) powertrain may exhibit diagnostic trouble codes (DTCs) P0A7D and/or P0DE6 and the vehicle identification number (VIN) is not recognized by the Midtronics xRC-3363 High Voltage Battery Rescue Charger. The technician will need to manually enter the vehicle charging mode by selecting 2022 model year, then enter the make and model versus entering the VIN.
SSM 51452
Service Bulletin/Repair Instructions
Some 2021-2023 F-150, 2021-2023 F-Super Duty, 2021-2023 Ranger customers may have concerns including, but not limited to: no power to the distribution box, rear camera inoperative, rear park assist inoperative, box lights inoperative, power up/down tailgate inoperative, unable to open tailgate by tailgate switch, and no tailgate ajar message when the tailgate is ajar. These concerns may be caused by faulty connections between the pickup bed, tailgate, rear lamp assemblies, or bumper where connectors are disconnected, damaged, or coated with bedliner. Prior to performing any warranty diagnosis or repairs, verify if the vehicle had an aftermarket spray-in-bedliner. Any repairs resulting from aftermarket products/installation, including but not limited to a spray-in bedliner, are not covered under warranty.
SSM 51436
Service Bulletin/Repair Instructions
Some 2022 Mustang Shelby GT500 and 2023 F-150 Raptor R vehicles built on 1-Aug-2022 and through 20-Feb-2023 may exhibit an engine oil leak from the front of the engine. This may be due to a crankshaft front oil seal that is out of position and leaking. To correct the condition, replace the crankshaft front oil seal. Workshop Manual (WSM) procedures for crankshaft front oil seal replacement have been updated. Refer to WSM, Section 303-01F. For claiming, use causal part 6019 and M-time.
SSM 51433
Service Bulletin/Repair Instructions
Some 2022-2023 F-150 vehicles equipped with single exhaust may have various symptoms relating to parking brake, ABS, Traction Control, AdvanceTrac, Park Aid, and/or Locking Differential functionality. Vehicles may also exhibit one or more of the following DTCs in the ABS module: B1111, C1013, C1034, C2005, C2006, C2007, C2008. This condition may be the result of a wiring harness chafing on the left tube of the rear axle. Visually inspect the wiring harnesses in close proximity to the left axle tube, and if damage is found, repair the affected wiring harness following Wiring Diagram Cell 5.
SSM 51419
Service Bulletin/Repair Instructions
Some 2017-2023 Ford and Lincoln vehicles equipped with a 10R60/10R80/10R80 MHT/10R100 transmission may exhibit a whine noise at idle and/or while driving. This may be identified as coming from the bellhousing and the front of the transmission fluid pan. The whine noise may become louder when the transmission is at operating temperature and may increase with engine revolutions per minute (RPM) in the park (P) position. A small amount of whine noise is considered to be characteristic of the 10R60/10R80/10R80 MHT/10R100 transmissions due to the offset gear drivetrain in the front support and has no effect on durability.
SSM 51389
Service Bulletin/Repair Instructions
Some 2023 F-150/Bronco customers may experience inoperative remote start and/or remote lock and unlock through the FordPass application. Diagnostic trouble codes (DTCs) U0146:09 may be stored in the telematics control unit (TCU), and U2402:00 and/or U2402:92 may be stored in the gateway module (GWM). Inform the customer they can continue to drive the vehicle. A solution is planned for deployment via Ford Power-Up software updates delivered over-the-air (OTA) beginning June 2023. Software will update automatically on vehicles connected to FordPass. Monitor OASIS for additional information. Schedule a service appointment in late June 2023 for customers that are not connected to FordPass once the repair becomes available.
SSM 51379
Service Bulletin/Repair Instructions
Some 2021-2023 F-150/Transit, 2022-2023 F-150 Lightning vehicles may experience issues utilizing the Smart Hitch, ProPower Onboard or Onboard Scales features (if equipped) in the FordPass app. Symptoms may include inability to connect, incorrect data displayed in the app, no weight displayed, unable to power on/off the feature, unable to turn on generator mode (gas vehicles only). The connection for these features has been removed from the Android version of the FordPass app, and will soon be removed from the iOS version. The Smart Hitch and Onboard Scales will also be removed in a future FordPass release expected no later than March 1st, 2023. Full functionality of these features will remain in vehicle, but will not be controllable from FordPass. Advise the customer of the FordPass changes and do not perform any repairs for this concern.
SSM 51373
Service Bulletin/Repair Instructions
Some 2021-2023 F-150 vehicles equipped with BLIS may experience inoperative blind spot monitoring with a Blind Spot System Fault message in the instrument panel cluster. This may also be accompanied by diagnostic trouble codes (DTCs) B118C:11 and/or B118C:15 stored in the driver door module (DDM), and/or B118D:11 and/or B118D:15 stored in the passenger door module (PDM). This may be due to the connector going from the mirror to the BLIS module (C576 for driver side, C676 for passenger side) having a pin out condition. To correct this condition, inspect the connector on the side experiencing the issue for a pin out condition and repair the circuit as necessary. Refer to Wiring Diagram, Cell 005, Connector Repair Procedures. If there is no issue with the connector or circuit, continue with normal diagnostics.
TSB 23-2055
Service Bulletin/Repair Instructions
Some 2022-2023 F-150 vehicles equipped with four-wheel drive (4WD), without a center console, and built on 17-Nov-2022 and through 28-Nov-2022 may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble code (DTC) U2002 stored in the powertrain control module (PCM). This may be due to an issue with the lower centerstack trim panel where the all terrain control panel (ATCM) mounts. To correct the condition, follow the Service Procedure to replace the lower centerstack trim panel.
TSB 23-2050
Service Bulletin/Repair Instructions
Some 2023 F-150 Lightning vehicles built on or before 13-Dec-2022 may experience an inoperative FordPass application, inoperative remote start and/or inoperative remote lock and unlock that may be combined with diagnostic trouble codes (DTC) U0146:09 stored in the telematics control unit (TCU) and U2402:00 and/or U2402:92 stored in the gateway module (GWM). This may be due to the software level in the TCU. To correct the condition, follow the Service Procedure to update the TCU to the latest software level via a coordinated flash.
23OTASU4P1F150BE
Service Bulletin/Repair Instructions
Software Update 4 P1 for 2023 Model Year F-150 Lightning vehicles is now available. Quality improvements include: - A default trailer profile is now selected on driveaway - Emergency Tow initializing screen pop-up enhancement for 12" screen - Enhancement to bidirection power transfer, currently briefly popping up a fault before switching to main screen - Improvement to max battery charge slider appearance
SSM 51323
Service Bulletin/Repair Instructions
Some 2022-2023 F-150 Lightning vehicles may experience an Active Air Dam System Fault See Manual warning message in the instrument panel cluster (IPC). This IPC message should be disregarded. Engineering is currently developing software to remove this message from the vehicle, which is scheduled to be available in March 2023. Continue to follow current Workshop Manual (WSM) diagnostics for the active air dam system.
SSM 51319
Service Bulletin/Repair Instructions
Some 2021-2023 F-150 vehicles may exhibit a side door ajar and/or a hood ajar warning message displayed in the instrument panel cluster (IPC) with or without diagnostic trouble codes (DTC) P166B, B1175, B1176, B11C1 and/or B11C0. This may be due to a misalignment of the the door or hood and/or their strikers. Before attempting any component diagnosis or replacement, check the door and/or hood and their strikers for proper alignment. Refer to Workshop Manual (WSM), Section 501-03 alignment procedures. If the doors and hood are properly aligned, continue with normal diagnostics.
SSM 51306
Service Bulletin/Repair Instructions
Some 2018-2023 F-150, Expedition, Navigator, Transit, Aviator and Explorer vehicles may exhibit an illuminated MIL with diagnostic trouble codes (DTCs) P0627, P025A, P025B, P00C6, P008A and/or U0109 stored in the powertrain control module (PCM). This may be due to an intermittent or partial disconnect of the harness to the fuel pump control module (FPCM) connector, connector pin push-outs, damaged pins/terminals, or loose/corroded grounds. Inspect FPCM connector, applicable grounds (F-150 - G401, Expedition/Navigator - G403, Transit - G401, 2018-2019 Explorer G302, 2020-2022 Explorer/Aviator - G407) and confirm FPCM connector (F-150 - C4336, Expedition/Navigator - C433, Transit - C433, 2018-2019 Explorer - C3239, 2020-2022 Explorer/Aviator - C4033) is fully seated prior to performing PC/ED diagnostics or replacing any components.
SSM 51265
Service Bulletin/Repair Instructions
Some vehicles equipped with power folding mirrors may exhibit power folding mirrors that are inoperative or exhibit a clicking sound. This may be due to the mirrors being manually folded in, during transportation, going through a car wash, bumped in a parking lot, or found during pre-delivery inspection (PDI). Prior to the replacement of any components, attempt to synchronize the mirrors by following the Power Mirrors Synchronization procedure. Refer to Workshop Manual (WSM) Section 501-09 Rear View Mirrors - General Procedures - Power Mirrors Synchronization.
SSM 51263
Service Bulletin/Repair Instructions
Some 2015-2023 F-150, 2017-2022 F-Super Duty, and 2019-2023 Ranger vehicles may exhibit dust ingress into the cabin through the doors or air extractors. This may be due to the climate control system being in recirculation mode as a result of the recirculation button being on or automatic strategies for heating/cooling efficiency. To minimize dust ingress when driving in off-road or secondary road conditions, make sure that all doors and windows are fully closed and the climate control system is switched to defrost on and the instrument panel and footwell air vents are switched to off. Temperature and fan settings may be adjusted as desired. Alternatively, max defrost can be activated which will adjust all settings automatically. Operating in defrost mode will keep constant air flow through the rear air extractors and other small areas, helping minimize dust ingress.
SSM 51261
Service Bulletin/Repair Instructions
Some Ford and Lincoln vehicles may exhibit noise when the brakes are applied. When diagnosing and repairing brake noise conditions, use the Workshop Manual (WSM) and the appropriate pinpoint test in section 206-00. The brake rotors should only be machined if directed by the WSM because one or more of the following conditions are present on the braking surface: scoring, excessive corrosion/rust or pitting, bluing/discoloration and/or heat spots. For additional information, refer to WSM section 206-00.
SSM 51226
Service Bulletin/Repair Instructions
Some 2021-2023 F-150 vehicles may experience a lack of steering assist upon start-up along with a Steering Assist Fault message in the instrument panel cluster (IPC) with diagnostic trouble codes (DTC) U3001:89 and U3000:96 in the power steering control module (PSCM). This may be due to low voltage at the PSCM. Power steering assist will be restored when sufficient voltage is supplied. To clear the DTCs using the Ford Diagnosis and Repair System (FDRS), select and run the PSCM - Reset the Power Steering Control Module (PSCM) application. Once cleared, cycle the ignition to verify normal system operation. If the DTCs return, refer to Workshop Manual Section 211-02 for normal diagnostics. For claiming, use causal part 3504.
TSB 22-2395
Service Bulletin/Repair Instructions
Some 2022-2023 F-150 Lightning vehicles may exhibit a ting, pop or clicking noise from the front or rear wheel hub when accelerating or applying brakes or when shifting between drive/reverse (torque reversals). This condition may be caused by stick/slip between the hub and half shaft interface, during the torque reversals creating the ting/pop or clicking noise. To correct the condition, follow the Service Procedure to install the new anti-ting washer between the wheel hub and axle shaft and reassemble.