25L05
Other
Updated instructions
Vehicle report
2024 FORD F-150
Service bulletins
286 bulletinsTechnical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.
SSM 55131
Service Bulletin/Repair Instructions
Some 2025-2026 Aviator/Explorer/Expedition/F-150/Mustang Mach-E/Nautilus/Navigator vehicles may exhibit the hands-free BlueCruise feature intermittently/consistently unavailable when BlueCruise is active and when traveling in a "Blue Zone". Speed sign recognition may also be inaccurate. If there are no active relevant diagnostic trouble codes (DTC) present and the issue persists after multiple key cycles and if the BlueCruise System Health Check passes, download and run the "TCU - Reset Telematics Control Unit (TCU) Module" application using the latest software level of the Ford Diagnosis and Repair System (FDRS). If the condition is resolved, inform customers that this may be a temporary fix and engineering is currently working on a solution expected in Q4 2026. Monitor Professional Technician System (PTS) for additional information and schedule service appointments for customers once the repair becomes available. For claiming, use causal 14G229 and labor operations 12651D and 12651D4. If the condition persists after a test drive, refer to Workshop Manual (WSM), Section 419-03B for normal
SSM 55118
Service Bulletin/Repair Instructions
Some of the following vehicles: * 2023-2025 F-Super Duty built on or before 02-Feb-2025 * 2024-2026 Ranger/Bronco/Mustang * 2024-2025 F-150 built on or before 15-Jul-2025 * 2024-2025 Nautilus built on or before 16-Feb-2025 * 2025 Explorer/Aviator built on or before 01-Feb-2025 may exhibit all of the following symptoms: - "No Key Detected" message displayed on the instrument panel cluster (IPC). - Key fob does not work in the backup slot. - Remote keyless entry (RKE) (lock and unlock from the key fob) functionality will work to lock/unlock the vehicle. If the vehicle exhibits these symptoms, start the vehicle using both key fobs. If the no crank/no start condition with "No Key Detected" concern is present, reprogram both key fobs and retest. If the no crank/no start condition with "No Key Detected" is still present, replace the body control module (BCM). Refer to Workshop Manual (WSM), Section 419-10. For claiming, use causal part 15604 and labor operation MT55118SSM up to 1.8 hours.
SSM 55100
Service Bulletin/Repair Instructions
For Various Ford and Lincoln vehicles, if diagnostics lead to the replacement of the front seat cushion cover J-clips, lower-level service parts are now available. Use service part W709919-S901 if the J-clip is completely detached from the seat cover and W715386-S424 if the clip is still partially attached. It is not necessary to replace the seat cover if only the J-clip is separating from the cover. Refer to PTS Home > Technical Assistance > Technical Support Videos > Section 501- Body and Paint > Seat J-Clips. For claiming, use causal parts from list below and labor operations 63100A and 63100A5. Causal Parts for claiming: Bronco/Bronco Sport/Escape/Explorer/Expedition/Navigator: 7862900 or 7862901 F-150/F-Super Duty: 1562900 or 1562901 Ranger/Maverick: 6062900 or 6062901
SSM 55111
Service Bulletin/Repair Instructions
Some 2022-2026 F-150 Lightning vehicles may exhibit a reduced distance to empty (DTE) projection, a high voltage battery pack state of charge (SOC) that drops from 100% to less than 90% within 60 seconds of being driven, and an inability to reach a target SOC using the scheduled charging feature without any diagnostic trouble codes (DTCs) in the battery energy control module (BECM). This may be due to an issue in one or more cells within the high voltage battery pack. To correct the condition, run the "BECM Battery Health" application using the latest software version of the Ford Diagnosis and Repair System (FDRS). If any cells are identified as exceeding state of charge and/or capacity thresholds, refer to the Workshop Manual (WSM), Section 414-03A High Voltage Battery, Mounting and Cables > Diagnosis and Testing > High Voltage Battery, Mounting and Cables Electric. Perform Pinpoint Test High Voltage Battery Pack Cell Balancing Faults, Step 4 (PPT Step AO4 for 2022-2024 vehicles/PPT Step AQ4 for 2024-2026 vehicles) and proceed with Pinpoint Test directions following the results of Step 4.
SYNC-26.2.8.3 F-150
Over The Air
Quality improvements include: -Resolves various user interface and data display bugs within the Towing menu
SSM 55093
Service Bulletin/Repair Instructions
Some 2021-2026 F-150 vehicles may exhibit a concern of the windshield wipers not parking in the correct position on the windshield and/or over-traveling. This may be due to incorrect alignment of the wiper pivot arm on the wiper linkage assembly. Wiper pivot arms may or may not be equipped with an alignment key. Alignment keys are a manufacturing aid and are not needed for proper alignment and operation. In some instances, it may be necessary to remove this alignment key to achieve proper alignment. Replacement of the wiper pivot arm, due to a missing alignment key is a not warrantable. Refer to Workshop Manual (WSM), Section 501-16.
TCU-26.2.11.5 F-150
Over The Air
Quality improvements include: - Connectivity robustness updates
SSM 55071
Service Bulletin/Repair Instructions
Some 2025-2026 Aviator/Explorer/Expedition/F-150/Mustang Mach-E/Navigator vehicles may exhibit the hands-free BlueCruise feature intermittently/consistently unavailable when BlueCruise is active and when traveling in a "Blue Zone". Speed sign recognition may also be inaccurate. If there are no active relevant diagnostic trouble codes (DTC) present and the issue persists after multiple key cycles and if the BlueCruise System Health Check passes, download and run the "TCU - Reset Telematics Control Unit (TCU) Module" application using the latest software level of the Ford Diagnosis and Repair System (FDRS). If the condition is resolved, inform customers that this may be a temporary fix and engineering is currently working on a solution expected in Q4 2026. Monitor Professional Technician System (PTS) for additional information and schedule service appointments for customers once the repair becomes available. For claiming, use causal 14G229 and labor operations 12651D and 12651D4. If the condition persists after a test drive, refer to Workshop Manual (WSM), Section 419-03B for normal diagnosti
TSB 26-2360
Service Bulletin/Repair Instructions
Some of the vehicles listed in the Model Statement above may exhibit an intermittent extended crank with no relevant diagnostic trouble codes (DTCs) present. This may be due to various software parameters in the powertrain control module (PCM).
SSM 55031
Service Bulletin/Repair Instructions
Some 2021-2026 Ford/Lincoln vehicles may exhibit various symptoms including but not limited to the auto start/stop system not operating as intended with a "Check Charging System" message in the instrument panel cluster (IPC) while the charging system is operating properly with no charging related diagnostic trouble codes (DTC) stored. This may be due to someone using an aftermarket programmer to change the body control module (BCM) configuration to disable the auto start/stop system or perform other unsupported programming modifications. To correct this condition on F-150 and Bronco vehicles, download and run the Ford Diagnosis and Repair System (FDRS) application titled "BCM-Charging System Configuration Correction". Running this application will determine if the BCM configuration was modified by the customer and if so, provide the option to return the configuration back to factory settings. For other vehicle models exhibiting concerns related to unsupported aftermarket BCM programming, submit a Technical Support Request (TSR) requesting support to revert the BCM configuration
SSM 55028
Service Bulletin/Repair Instructions
Some 2021-2024 Ford and Lincoln vehicles may exhibit an "Updating SYNC" message on the vehicle center display screen after an over the air (OTA) update. The message can be cleared from the center display screen and SYNC can be used normally, but it will re-appear at every subsequent ignition cycle. Inform customers that engineering is currently working on a software update solution for this condition to be delivered OTA expected in late Q3 2026. Software will update automatically if vehicle connectivity is enabled in the vehicles settings. Monitor Professional Technician System (PTS) for additional information.
SSM 55008
Service Bulletin/Repair Instructions
Some 2021-2026 Ford vehicles may exhibit inoperative heated/cooled seats, heated steering wheel and/or front/rear defrost features after a remote start is performed through the Ford mobile application or with the key fob. Customers may also experience heated/cooled seats, heated steering wheel and/or front/rear defrost features turning on in unexpected conditions such as during warmer weather. These features will operate normally when commanded in the center display screen. This may be due to the customer not setting up their "Climate Settings" through the Ford mobile application. To correct this condition, inform the customer they should perform a remote start from the Ford mobile application and then adjust the "Climate Settings" in the Ford mobile application as desired. These settings only need to be set once and will persist through subsequent remote starts. Heated and cooled seats will be set to Level 2 when turned ON via "Climate Settings" in the Ford mobile application during a remote start event. This is normal operating characteristic. This condition does not affect vehicle durability and no a
TSB 26-2316
Service Bulletin/Repair Instructions
Some of the vehicles listed in the Model statement above equipped with 360-degree camera may exhibit a distorted or corrupted 360-degree camera image in the center display screen. This may be due to the software in the image processing module A (IPMA).
26E04
Emissions
NEW VEHICLE DELIVERY HOLD - Emissions Recall 26E04 Certain 2021-2025 Model Year F-150, Maverick, Mustang, Ranger, Expedition, Bronco Sport, Explorer, Bronco, Navigator, and Aviator Vehicles Powertrain Control Module Software Update
TSB 26-2294
Service Bulletin/Repair Instructions
This bulletin supersedes 26-2066. Reason for update: To remove "(2024 only)" from the Issue statement to include 2021-2025 vehicles that may exhibit a clicking sound coming from the gear shift lever. Some of the vehicles listed in the Model statement above equipped with a console GSM may exhibit at least one of the following conditions: * Clicking sound coming from the gear shift lever after it is placed and kept in reverse, neutral or drive position. * Gear shift lever stuck in park * Gear shift lever will not shift into park * Gear shift lever will not shift out of gear * Gear shift lever will not stow/unstow * Gear shift lever will move past the park position * Loose gear shift lever arm at pivot * Illuminated powertrain malfunction (wrench) indicator with DTCs P0929:77, P0929:00, P0929:07 and/or P0929:9A stored in the GSM This may be due to the GSM. Note: If the gear shifter lever will not shift into park, the transmission will automatically shift into park when the return to park function is triggered.
TSB 26-2309
Service Bulletin/Repair Instructions
This bulletin supersedes 26-2241. Reason For Update: update the parts list to correct the claim quantity of the part number JB3Z-4B496-B from 3 to 6. Some of the vehicles listed in the Model statement above may exhibit at least one of the following conditions: * Harsh 3-4, 4-5 upshifts * Harsh 5-3, 4-3 downshifts * Harsh reverse engagements These symptoms may be worse when cold. This may be due to the F clutch friction plates brinelling into the clutch and planetary container cylinder (7B177).
TSB 26-2304
Service Bulletin/Repair Instructions
This bulletin supersedes 25-2383. Reason for update: to add 2023-2026 F-150 2.7L vehicles. Some of the vehicles listed in the Model Statement may exhibit a vibration/shudder felt during light throttle tip in at highway speeds (8,9,10 gear) with no diagnostic trouble codes (DTC) present. This may be due to various software parameters in the powertrain control module (PCM).
TSB 26-2297
Service Bulletin/Repair Instructions
Some of the vehicles listed in the model statement above equipped with SYNC4 may experience a blank center display screen or black center display after welcome animation. The rear-view camera will still function when shifting the vehicle to reverse under these conditions.
SSM 54940
Service Bulletin/Repair Instructions
Some 2021-2026 F-150 vehicles may exhibit a U2100:00 diagnostic trouble code (DTC) for initial configuration incomplete stored in the trailer control module (TRM). This may be due to the vehicle having a Ford accessory trailer brake kit installed without being programmed following the included instructions. If the vehicle was built with minor feature code FDDAA and a trailer brake gain switch is present in the stock location in the instrument panel, a Ford Accessory trailer brake kit has been installed on the vehicle. If a Ford Accessory trailer brake kit is present, download and run the "TRM - Towbar Configuration" application using the latest software level of the Ford Diagnosis and Repair System (FDRS) scan tool. To confirm a vehicle is built with a certain minor feature code, review the build information by double-clicking the vehicle identification number (VIN) in the upper left corner in the Professional Technician System (PTS).
SSM 54941
Service Bulletin/Repair Instructions
Some 2022-2024 F-150 vehicles equipped with a perimeter alarm may exhibit a false alarm activation intermittently. This may be due to the software in the body control module (BCM). Monitor the BCM alarm event parameter identifications (PID). If ALARM_EVT_1/2/3/4 show a value of Intrusion Sensor, reprogram the BCM using the latest software level of the Ford Diagnosis and Repair System (FDRS) diagnostic scan tool. For claiming, use causal part 15604 and labor operations 12651D and BCM.
ECG-26.2.11.5 F-150
Over The Air
Quality improvements include: - Updates the connectivity settings to remove an outdated ePrivacy sub-menu, ensuring all displayed options are active and relevant."
TSB 26-2281
Service Bulletin/Repair Instructions
This bulletin supersedes 26-2091. Reason for update: To update the production cutoff date for Transit vehicles. Some of the vehicles listed in the Model statement above may exhibit an illuminated MIL with DTC P2C90 stored in the powertrain control module (PCM). This may be due to the software in the PCM.
TSB 26-2264
Service Bulletin/Repair Instructions
Some of the vehicles listed in the Model Statement above may exhibit a clunking noise from the rear suspension while turning at low speeds. This may be due to binding at the leaf spring clinch clips.
ACM-26.S F-150
Over The Air
Quality improvements include: -Addresses a potential communication condition that may result in a loss of radio audio.
SSM 54884
Service Bulletin/Repair Instructions
Some 2024 F-150 vehicles may exhibit a condition where the volume is limited to 14 with a "MyKey volume limited" message in the center display screen. To resolve this concern, disconnect the vehicle's 12-volt battery cables for 10 minutes and reconnect. For hybrid vehicles, disconnect the vehicle's primary 12-volt battery and the auxiliary battery located under the rear seat. Refer to Workshop Manual (WSM), Section 414-01. For claiming, use causal part 10849 and labor operation 10654C.
TSB 26-2263
Service Bulletin/Repair Instructions
This bulletin supersedes 26-2112. Reason For Update: add 2026 model year vehicles, update LV fluid XT-10-QLVC and CXT-10-LV6 description to add "Transfer Case Fluid 4WD Only", and update Step 4 to inspect/replace 7H351 and 7B177 outside of this article. Some of the vehicles listed in the Model statement above may exhibit at least one of the following conditions: - No upshift past second gear - Unable to achieve third gear ratio - Illuminated MIL with DTCs P0757 and P2701 This may be due to a damaged one-way clutch (OWC).
SSM 54874
Service Bulletin/Repair Instructions
Some 2024-2026 F-150 vehicles may exhibit an incorrect fuel gauge indication when distance to empty (DTE) is below 50 miles. Workshop Manual (WSM), Sections 413-01 > Description and Operation > Instrument Panel Cluster (IPC) - System Operation and Component Description along with 413-01 > Diagnosis and Testing > Pinpoint Test D have been updated for this concern.
SSM 54877
Service Bulletin/Repair Instructions
Some 2024-2026 F-150 vehicles may experience a no crank/no start condition and/or display various warning indicators/messages in the instrument panel cluster (IPC), including but not limited to, "Pre-Collision Assist Not Available", "Hill Start Assist Not Available", "Pre-Collision Assist Fault", and/or "Service AdvanceTrac". The vehicle may also have multiple communication fault diagnostic trouble codes (DTC) related to the high-speed control area network 2 (HS-CAN2) and the flexible data rate control area network (FD-CAN) modules and/or the entire network may be unresponsive. This may be due to improperly seated connector and/or a pin fit condition in connector C210. <br /><br /> If the vehicle exhibits the above conditions, access and inspect connector C210 for proper attachment, pin fit, and/or damage and repair as necessary. This connector can be accessed by removing the glovebox from its hinge. Refer to Workshop Manual (WSM), Section 412-00 Climate Control System - General Information > Removal and Installation > Cabin Air Filter and perform Steps 1 and 2. If the fault persists, refer to WSM, Sec
SSM 54838
Service Bulletin/Repair Instructions
Some 2024 F-150 vehicles may exhibit a condition where the volume is limited to 14 with a "MyKey volume limited" message in the center display screen. To resolve this concern, disconnect the vehicle's 12-volt battery cables for 10 minutes and reconnect. For hybrid vehicles, disconnect the vehicle's primary 12-volt battery and the auxiliary battery located under the rear seat. Refer to Workshop Manual (WSM), Section 414-01. If a battery reset does not resolve this solution inform customers that engineering is currently working on a solution. Monitor Professional Technician System (PTS) for additional information and schedule service appointments for customers once the repair becomes available. If a customer's vehicle exhibits this concern, submit a Vehicle Concern Report. To submit a report, click on the "Submit Global Concern Report (GCR)" link at the upper right of the PTS Vehicle ID screen (vehicle identification number ÝVIN¨ required) and fill out the form. Include the article number of this message in the text of the form. Do not use the "Report A Problem" link to submit a report for this condition.
TSB 26-2241
Service Bulletin/Repair Instructions
This bulletin supersedes 25-2587. Reason For Update: update the Parts list to add the F-clutch friction plates HL3Z-7B164-D and the F-clutch steel plates PR3Z-7B164-A for the proper vehicle lines, replace the transfer case mounting bolt part number from W714288-S438 to W714288-S437, update the part number W720688-S439 quantity from 2 to 1, update the part number ML3Z-7869-C claim quantity from 2 to 1 (only if necessary), update the description of CXT-10-LV6 and XT-10-QLVC by adding "transfer case fluid, 4WD only", move HL3Z-7A191-B and L1MZ-7F396-A fluid pan gaskets to the parts to inspect and replace list, and remove TL1Z-6775-A self adhesive heat shield from the F-150/Expedition/Navigator parts list as it is not a discard item. Some of the vehicles listed in the Model statement above may exhibit at least one of the following conditions: * Harsh 3-4, 4-5 upshifts * Harsh 5-3, 4-3 downshifts * Harsh reverse engagements These symptoms may be worse when cold. This may be due to the F clutch friction plates brinelling into the clutch and planetary container cylinder (7B177).
SSM 54824
Service Bulletin/Repair Instructions
Some 2023-2026 F-150 Raptor R vehicles may experience an intermittent extended crank condition when starting the vehicle with no powertrain related diagnostics trouble codes (DTC) stored in the powertrain control module (PCM). This condition will not prevent the vehicle from starting. This may be due to the software in the PCM. This condition does not affect vehicle durability, and no additional diagnosis or service is required for this condition at this time. Inform customers that they can continue to drive the vehicle and engineering is currently working on a solution for this condition that is expected by the end of Q3 2026. Replacement or reprogramming of the PCM will not resolve this condition. Monitor Professional Technician System (PTS) for additional information and schedule service appointments for customers once the repair becomes available. <br /><br /> If a vehicle exhibits this concern, click on the "Submit Global Concern Report (GCR)" link at the upper right of the PTS Vehicle ID screen (vehicle identification number ÝVIN¨ required) and fill out the form. Do not use the "Report A Problem"
TSB 26-2233
Service Bulletin/Repair Instructions
This article supersedes TSB 26-2116 to clarify the prior approval statement. Some of the vehicles listed in the model statement above may exhibit an oil leak from the oil filter adapter to engine block mounting area. This may be due to block porosity or a block crack just below the oil filter adapter near the main bearing cap outer bolt.
TSB 26-2238
Service Bulletin/Repair Instructions
This article supersedes TSB 26-2130 to update labor operation to reprogram the PCM and check EVAP system from actual time to fixed time, and add extra time to reprogram coordinated modules (if required). Some of the vehicles listed in the Model statement above may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble code (DTC) P2450 stored in the powertrain control module (PCM). This may be due to the software in the PCM.
TSB 26-2185
Service Bulletin/Repair Instructions
This bulletin supersedes 25-2621. Reason for update: add 2026 model year vehicles and Transit, update the causal part number (15604), update the Service Procedure, update the service labor operations for 2023 F-Super Duty, and add service labor operations for Transit. Some vehicles listed in the Model statement above may exhibit a no crank/no start condition where the customer cannot start their vehicle. The vehicle may also exhibit a "No Key Detected" message displayed on the instrument panel cluster (IPC), and no key fob works in the back up slot. The remote keyless entry (RKE) functionality will work to lock/unlock the vehicle.
TSB 26-2217
Service Bulletin/Repair Instructions
This bulletin supersedes 24-2441. Reason for update: consolidation of prior bulletins and an update the Service Procedure to diagnose and replace the cylinder head temperature (CHT) sensor with an updated version. Some of the vehicles listed in the Model Statement above may exhibit all of the following conditions: * Illuminated power train malfunction (wrench) indicator/malfunction indicator lamp (MIL) with diagnostic trouble codes (DTCs) P1299, P1285 and/or P2C39 stored in the powertrain control module (PCM). * "Engine Over-Temperature" and/or Service Vehicle Soon warning message(s) displayed in the instrument panel cluster (IPC) This may be due to the software in the PCM and/or the CHT sensor. Note: The vehicle's cooling fan will operate normally with no loss of engine coolant.
SSM 54729
Service Bulletin/Repair Instructions
Some 2024 F-150 vehicles may exhibit a condition where the volume is limited to 14 with a "MyKey volume limited" message in the SYNC screen. To resolve this concern, disconnect the vehicle's 12-volt battery cables for 10 minutes and reconnect. If a battery reset does not resolve this solution inform customers that engineering is currently working on a solution. Monitor Professional Technician System (PTS) for additional information and schedule service appointments for customers once the repair becomes available. If a customer's vehicle exhibits this concern, submit a Vehicle Concern Report. To submit a report, click on the "Submit Global Concern Report (GCR)" link at the upper right of the PTS Vehicle ID screen (vehicle identification number ÝVIN¨ required) and fill out the form. Include the article number of this message in the text of the form. Do not use the "Report A Problem" link to submit a report for this condition. For claiming, use causal part 18C869 and labor operation 10654C.
SSM 54786
Service Bulletin/Repair Instructions
Some 2022-2024 F-150 vehicles may exhibit a condition where the intrusion alarm will activate without an external source. This may be due to the software in the body control module (BCM). Reprogramming or replacing the BCM may not resolve this condition. Inform customers that engineering is currently working on a solution for this condition expected by the end of Q2 2026. Inform the customer that the alarm can be disabled every time the ignition is cycled OFF. Refer to the Owner's Manual, "SETTING THE ALARM SECURITY LEVEL" (page 133). Monitor Professional Technician System (PTS) for additional information and schedule service appointments for customers once the repair becomes available.
IPMA-25.22.7.3.10B F-150
Over The Air
Quality improvements include: -Enhanced BlueCruise performance
DDM-26.21.5 F-150
Over The Air
Quality improvements include: -Prevents window bounce backs after using the one touch up feature
SSM 54734
Service Bulletin/Repair Instructions
Some 2024 F-150 vehicles may exhibit a condition where the volume is limited to 14 with a "MyKey volume limited" message in the SYNC screen. To resolve this concern, disconnect the vehicle's 12-volt battery cables for 10 minutes and reconnect. If a battery reset does not resolve this solution inform customers that engineering is currently working on a solution. Monitor Professional Technician System (PTS) for additional information and schedule service appointments for customers once the repair becomes available. If a customer's vehicle exhibits this concern, submit a Vehicle Concern Report. To submit a report, click on the "Submit Global Concern Report (GCR)" link at the upper right of the PTS Vehicle ID screen (vehicle identification number ÝVIN¨ required) and fill out the form. Include the article number of this message in the text of the form. Do not use the "Report A Problem" link to submit a report for this condition. For claiming, use causal part 10849 and labor operation 10654C.
TSB 26-2116
Service Bulletin/Repair Instructions
This article supersedes TSB 25-2323 to update the Service procedure, Parts list, and add a clarification note about Cost Cap and Prior approval process requirement for vehicles under NVLW. Some of the vehicles listed in the model statement above may exhibit an oil leak from the oil filter adapter to engine block mounting area. This may be due to block porosity or a block crack just below the oil filter adapter near the main bearing cap outer bolt.
SSM 54727
Service Bulletin/Repair Instructions
Some 2024 F-150/Escape/Corsair vehicles may exhibit no audio/no volume with diagnostic trouble code (DTC) U1A00:87 stored in the accessory protocol interface module (APIM). This may be due to the software in the front audio control module (ACM). To correct the condition, reprogram the ACM using the latest software level of the Ford Diagnosis and Repair System (FDRS). For claiming, use causal part 18C869 and labor operations 12651D and 12651D4.
SSM 54719
Service Bulletin/Repair Instructions
For 20212026 vehicles equipped with the 10R80 transmission, a new Transmission Clutch Circuit Leak Test has been introduced in the Ford Diagnosis and Repair System (FDRS). This test utilizes the pressure and vacuum transducer (PVT) when available. When referred to a specific clutch (A-F) test by a pinpoint test in Workshop Manual (WSM), Section 307-01 > Diagnosis and Testing, the Clutch Assembly tests have been updated with a hyperlink to the new Transmission Line Pressure Test - Pressure Vacuum Transducer (PVT) Is Available procedure in WSM, Section 307-01 > General Procedures. This procedure provides instructions to perform the FDRS Transmission Clutch Circuit Leak Test when applicable. The new test improves the accuracy of detecting leaks within transmission fluid circuits and replaces the previous air check method. The previous air check procedure has been shown to produce a high rate of false positives, which may lead to unnecessary repairs when no actual leak is present. Accordingly, the air check procedure is not to be used for diagnosing internal transmission hydraulic leaks or as justification
SSM 54720
Service Bulletin/Repair Instructions
Various 2020-2026 Ford and Lincoln vehicles equipped with blind spot information system (BLIS) may experience an inoperative blind spot monitoring with a "Blind Spot System Fault" message displayed in the instrument panel cluster (IPC). This may also be accompanied by diagnostic trouble codes (DTCs) B118C:11 and/or B118C:15 stored in the driver door module (DDM), and/or B118D:11 and/or B118D:15 stored in the passenger door module (PDM). This may be due to the wiring connector from the mirror to the BLIS module. If diagnostics lead to an internal mirror wiring harness fault, a new lower level BLIS light pigtail is now released for service. It is not necessary to replace the exterior mirror assembly. Use part number SC3Z-14A411-B to resolve the concern.
SSM 54714
Service Bulletin/Repair Instructions
Some 2021-2026 F-150 PowerBoost vehicles may exhibit an illuminated powertrain malfunction (wrench) indicator with diagnostic trouble codes (DTC) P2884, P2885 and/or P2886 stored in the powertrain control module (PCM). Workshop Manual (WSM), Section 307-01 > Automatic Transmission - 10 Speed Automatic Transmission - 10R80 MHT > Diagnosis and Testing > DTC Chart and Pinpoint Tests - 3.5L V6 PowerBoost (CN) > Pinpoint Test J: Engine Disconnect Clutch has been updated to address this condition.
SSM 54705
Service Bulletin/Repair Instructions
Some 2021-2025 F-150 vehicles may exhibit an "Active Air Dam System Fault See Manual" warning message displayed in the instrument panel cluster (IPC) and/or an AAD hanging/not retracting. This may be due to a broken AAD actuator to air dam bolt or bolts. If diagnostics lead to ADD actuator as the causal part, a new lower-level service bolt and u-nut are available. It is not necessary to replace the AAD actuator if only the bolt(s) are damaged.
TSB 26-2130
Service Bulletin/Repair Instructions
This article supersedes TSB 25-2246 to update the Service Procedure and add Step 2 to verify the EVAP system integrity after the coordinated software updates. Some of the vehicles listed in the Model statement above may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble code (DTC) P2450 stored in the powertrain control module (PCM). This may be due to the software in the PCM.
TSB 25-2587
Service Campaign
Some of the vehicles listed in the Model statement above may exhibit at least one of the following conditions: * Harsh 3-4, 4-5 upshifts * Harsh 5-3, 4-3 downshifts * Harsh reverse engagements These symptoms may be worse when cold. This may be due to the F clutch friction plates brinelling into the clutch and planetary container cylinder (7B177).
SSM 54678
Service Bulletin/Repair Instructions
Some 2021-2026 F-150 vehicles equipped with a 5.0L/5.2L engine, 2021-2025 F-Super Duty/F-53 Motorhome/F59 Commercial Stripped Chassis vehicles equipped with a 6.8L/7.3L engine and 2021-2025 E-Series/F-650/F-750 vehicles equipped with a 7.3L engine may exhibit a rattle/scraping noise upon startup that may remain after the engine is running. Workshop Manual (WSM),
SSM 54674
Service Bulletin/Repair Instructions
For 2021-2026 vehicles equipped with the 10R80 transmission, a new Transmission Clutch Circuit Leak Test has been introduced in the Ford Diagnosis and Repair System (FDRS). This test utilizes the pressure and vacuum transducer (PVT) when available. The Workshop Manual (WSM) has been updated under Section 307-01 > Diagnosis and Testing to include this procedure. The new test improves the accuracy of detecting leaks within transmission fluid circuits and replaces the previous air check method.
TSB 26-2112
Service Bulletin/Repair Instructions
This bulletin supersedes TSB 26-2059. Reason For Update: To add missing labor operations. Some of the vehicles listed in the Model statement above may exhibit at least one of the following conditions: - No upshift past second gear - Unable to achieve third gear ratio - Illuminated malfunction indicator lamp (MIL) with DTCs P0757 and P2701 This may be due to a damaged one-way clutch (OWC).
SSM 54668
Service Bulletin/Repair Instructions
Some 2021-2023 Mach-E and 2022-2024 F-150 vehicles may have customers or dealerships that wish to activate new BlueCruise features (example: Lane Change Assist). New BlueCruise features can only be activated/delivered via an over-the-air update (OTA). Inform customers that they will need to wait for the update to be pushed to their vehicle. There is no way to manually push the update. If the update fails, OTA will re-attempt an update later.
ITRM-25.A04 F-150
Over The Air
26C10 Recall remedy -Addresses instances where the trailer lights and trailer brakes may not function
SSM 54648
Service Bulletin/Repair Instructions
Some 2024-2026 F-150/F-Super Duty vehicles may exhibit an inoperative front passenger window when operated from the driver master window control switch with diagnostic trouble code (DTC) U2013:23 stored in the driver door module (DDM). This may be due to the software in the DDM and passenger door module (PDM). To correct the condition, reprogram the DDM and PDM using the latest software level of the Ford Diagnosis and Repair System (FDRS) scan tool. For claiming, use causal part 14B291 and labor operations 12651D and 12651D4.
TSB 26-2092
Service Bulletin/Repair Instructions
This article supersedes TSB 25-2466 to add Bronco Sport, Escape, Maverick and Corsair, as well as removing Expedition and Navigator. One time use parts for Corsair and Bronco Sport were also added to the parts list. Some of the vehicles listed in the Model statement above may exhibit a headliner rattle or sagging condition around the roof opening panel. This may be due to the adhesive separating from the headliner substrate.
SSM 54635
Service Bulletin/Repair Instructions
Some 2024-2025 Mustang Mach-E/F-150 vehicles may exhibit a crackling noise from speakers during phone calls when using wireless Apple CarPlay or wireless Android Auto. This may be due to wireless interference. To isolate the wireless interference as a possible cause, turn off the wireless projection application in SYNC Connectivity settings in the vehicle's center touch screen and connect the phone through universal serial bus (USB) cable. If the call quality issue through Apple CarPlay or Android Auto is addressed, this confirms that wireless projection was the cause. Engineering is aware of this condition and working on a software solution expected at the end of Q4 2026. As a temporary solution, customers can connect their phones with a USB cable. Reprogramming or replacement of any modules will not correct the condition. Use the "Submit Global Concern Report (GCR)" link at the upper right of the OASIS report to submit a vehicle concern report if the wireless projection is found to be the cause of the condition.
SSM 54630
Service Bulletin/Repair Instructions
Some 2024 F-150/Escape/Corsair vehicles may exhibit no audio/no volume with diagnostic trouble code (DTC) U1A00:87 stored in the accessory protocol interface module (APIM). This may be due to the software in the front audio control module (ACM). To correct the condition, reprogram the ACM using the latest software level of the Ford Diagnosis and Repair System (FDRS). For claiming, use causal part 18806 and labor operations 12651D and 12651D4.
TSB 26-2091
Service Bulletin/Repair Instructions
This bulletin supersedes 26-2045. Reason for update: update the labor operation allowances and the service procedure to include the required modules to program for F-150 Powerboost variant. Some of the vehicles listed in the Model statement above may exhibit an illuminated MIL with DTC P2C90 stored in the powertrain control module (PCM). This may be due to the software in the PCM.
TSB 26-2059
Service Bulletin/Repair Instructions
This bulletin supersedes TSB 25-2423. Reason For Update: Replace the incorrect acronym SOWC with the correct acronym OWC. Some of the vehicles listed in the Model statement above may exhibit at least one of the following conditions: - No upshift past second gear - Unable to achieve third gear ratio - Illuminated malfunction indicator lamp (MIL) with DTCs P0757 and P2701 This may be due to a damaged one-way clutch (OWC).
SCCM-24.AA.AC F-150
Over The Air
Quality improvements include: -Addresses battery usage caused by the Steering Column Control Module keeping the Controller Area Network bus awake
TSB 26-2066
Service Bulletin/Repair Instructions
This article supersedes TSB 25-2579 Reason for update: remove "Lightning" from Labor Times Description Some of the vehicles listed in the Model statement above equipped with a console GSM may exhibit at least one of the following conditions: * Clicking sound coming from the gear shift lever after it is placed and kept in reverse, neutral or drive position. (2024 only) * Gear shift lever stuck in park * Gear shift lever will not shift into park * Gear shift lever will not shift out of gear * Gear shift lever will not stow/unstow * Gear shift lever will move past the park position * Loose gear shift lever arm at pivot * Illuminated powertrain malfunction (wrench) indicator with active DTC P0929:77, P0929:00, P0929:07 and/or P0929:9A stored in the GSM This may be due to the GSM. Note: If the gear shifter lever will not shift into park, the transmission will automatically shift into park when the return to park function is triggered.
SSM 54601
Service Bulletin/Repair Instructions
Ford and Lincoln vehicles equipped with wired keyless entry keypad systems and accessory wireless keyless entry keypad systems may or may not come with a wallet card containing the master code. Unlike the integrated wired keypad, the accessory wireless keypad master code cannot be retrieved from the vehicle using a diagnostic scan tool or from the label printed on the body control module (BCM). The Factory Keyless Entry Code application within the diagnostic scan tool will not provide an applicable master code for the accessory wireless keypad. If the wallet card for an accessory keypad is not available, the "Wireless RF Keypad Diagnosis Guide" can be referenced and provides direction on how to retrieve the master code. This guide is located under the Workshop Manual tab > Accessories > Installation > Wireless RF Keypad Diagnosis Guide > PPT C > Step C2.<br /><br /> Note: The only available keypad for some vehicles from the assembly plant is the accessory wireless keyless entry keypad. The integrated wired keypad cannot be installed on vehicles not equipped from the factory with a wired keyless entry k
SSM 54592
Service Bulletin/Repair Instructions
For 20172026 vehicles equipped with a 10R transmission, a revision to the Road Testing Vehicle procedure has been made in the WSM, located in Section 307-01 > Diagnosis and Testing. This updated procedure improves the diagnosis of customer reported transmission concerns and aids in locating the proper root cause. During diagnosis and testing, details regarding whether the condition is more prevalent when the vehicle is hot or cold, throttle percentage at the time of occurrence, vehicle speed, the specific shift involved, and whether the issue occurs during transmission engagements (N>R, N>D, R>D, or D>R) should be noted. Engineering requests including these detailed operating conditions that will significantly assist with root cause analysis. Diagnosis, testing, and repair should use established labor times outside this article.
SSM 54593
Service Bulletin/Repair Instructions
Some 2024-2025 F-150, Expedition/Navigator, Escape/Corsair, Bronco, Explorer, Mustang, Maverick vehicles equipped with a 1.5/2.0/2.3/3.5L EcoBoost engine and built on 01-Oct-2024 and through 31-May-2025 may exhibit an extended crank condition, strong fuel smell in the engine oil, high engine oil level and/or may have various drivability diagnostic trouble codes (DTCs) stored in the powertrain control module (PCM) with an illuminated malfunction indicator lamp (MIL). This may be due to an internal fuel leak of the high-pressure fuel pump causing fuel to enter the crankcase and reduce fuel pressure in the direct injection fuel rail. Diagnose this condition using Pinpoint Test HP located in Workshop Manual (WSM), Section 303-04. If no DTCs are stored in the PCM, proceed from Step HP1 to Step HP5 and continue testing. Repair as necessary outside of this article. For claiming, if high-pressure fuel pump replacement is required, use causal part number 9D376 and labor operation code 9543A. If the root cause is identified as anything other than the fuel injection pump, claim the repair outside of this article.
SSM 54585
Service Bulletin/Repair Instructions
Some 2021-2026 F-150 and 2024-2026 F-Super Duty vehicles equipped with one-touch up/down front windows may exhibit a window not responding to one-touch controls and/or bouncing back when using the one-touch close function.<br /> <br /> For vehicles included in Field Service Action (FSA) 25P35 and/or 26P02, perform repairs as directed by the FSA(s).<br /> <br /> For 2021-2026 vehicles not included in the FSA(s), reprogram the driver door module (DDM) and the passenger door module (PDM) using the latest software level of Ford Diagnosis and Repair System (FDRS) scan tool according to the Workshop Manual (WSM), Section 501-11 for normal diagnostics and testing direction by symptom. For claiming, use causal part 14B291 and labor operation MT14B291SSM, up to 0.4 hours.
TSB 26-2045
Service Bulletin/Repair Instructions
This bulletin supersedes 24-2405. Reason for update: update the vehicle model coverage to include 2026 Transit vehicles, remove the Parts List and update the Service procedure to perform the PCV system repair outside of this TSB. Some of the vehicles listed in the Model statement above may exhibit an illuminated MIL with DTC P2C90 stored in the PCM. This may be due to the software in the PCM.
SSM 54564
Service Bulletin/Repair Instructions
Some 2021-2026 F-150 and 2024-2026 F-Super Duty vehicles equipped with one-touch up/down front windows may exhibit a window not responding to one-touch controls and/or bouncing back when using the one-touch close function.<br /> <br /> For vehicles included in Field Service Action (FSA) 25P35 and/or 26P02, perform repairs as directed by the FSA(s).<br /> <br /> For 2021-2026 vehicles not included in the FSA(s), reprogram the driver door module (DDM) and the passenger door module (PDM) using the latest software level of Ford Diagnosis and Repair System (FDRS) scan tool according to the Workshop Manual (WSM), Section 501-11 for normal diagnostics and testing direction by symptom. For claiming, use causal part 14B291 and labor operation MT14B291SSM.
TSB 25-2621
Service Bulletin/Repair Instructions
Some vehicles listed in the Model statement above may exhibit a no crank/no start condition where the customer cannot start their vehicle. The vehicle may also exhibit a "No Key Detected" message displayed on the instrument panel cluster (IPC), and no key fob works in the back up slot. The remote keyless entry (RKE) functionality will work to lock/unlock the vehicle.
SSM 54546
Service Bulletin/Repair Instructions
Some 2023-2026 F-Super Duty and 2024-2026 F-150 vehicles were not produced with a factory wired keyless entry keypad. If the customer desires to install a Ford Accessory wireless keyless entry keypad, the radio transceiver module (RTM) in these vehicles operates on a different frequency than previous models. The correct part number for the keyless entry keypad is SK4Z-14A626-A. A wired keyless entry keypad cannot be added to a 2025-2026 F-Super Duty/F-150 vehicle that was not originally produced with it. Refer to Professional Technician System (PTS) > Workshop > Accessories > Installation > Electrical for further instruction.
SSM 54534
Service Bulletin/Repair Instructions
Some 2021-2025 F-150, 2022-2025 Expedition/Navigator, 2023-2025 F-Super Duty, 2024-2025 Ranger and 2026 Transit vehicles may exhibit a discharged battery and/or a no crank/no start condition. The vehicle may also exhibit a clicking noise from the trailer module (TRM) while the vehicle is off. This may be due to software in the TRM.<br /><br /> Verify the TRM software part number in the vehicle using Ford diagnosis and repair system (FDRS) to be PC3T-19J297-BF, PC3T-19J297-FF, ML3T-19J297-CD or ML3T-19J297-GD. To confirm a vehicle is equipped with a certain software level, review the software information by hovering over the "Diagnostics" tab in Professional Technician System (PTS) and selecting "Vehicle Software". If one of the listed software part numbers is present, follow the Service Procedure to reprogram the TRM. For vehicles with any other software part number in the TRM, refer to Workshop Manual (WSM), Section 414-01 to continue with normal diagnostics outside of this article. For claiming use causal part 19H332 and labor operation 2006D and 2006D45 of the Service Labor Time Standards (SLTS) Man
SYNC-25.2.1.6.5.2 F-150
Over The Air
Quality Improvements Include: - Bug Fixing and Feature improvements. - Resolves black screen issue caused when there is no SiriusXM disk space.
TSB 26-2017
Service Bulletin/Repair Instructions
Some of the vehicles listed in the Model statement above may exhibit the center display screen reverting back to the "Settings" menu after a key cycle. This may be due to the software within the accessory protocol interface module (APIM).
TSB 26-2011
Service Bulletin/Repair Instructions
Some of the vehicles listed in the Model statement above may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble codes (DTCs) P0300, P0316, and/or P0301 through P0308. This may be due to the software in the powertrain control module (PCM).
TSB 26-2010
Service Bulletin/Repair Instructions
This article supersedes TSB 25-2124 to update the affected model years, customer symptom, causal part and Service Procedure enhancements. Some of the vehicles listed in the Model statement above may exhibit an illuminated powertrain malfunction (wrench) indicator with diagnostic trouble code (DTC) P2796 and/or P2797 stored in the secondary on-board diagnostic control module B (SOBDMB) and/or the secondary on-board diagnostic control module C (SOBDMC). This may be due to the software in the SOBDMB and/or the SOBDMC.
SSM 54507
Service Bulletin/Repair Instructions
Some of the vehicles listed in the Model statement above equipped with one-touch up/down front windows may exhibit a window not responding to one-touch controls and/or bouncing back when using the one-touch close function.<br /><br /> For vehicles effected by Field Service Action (FSA) 25P35, perform repairs as directed by the FSA.<br /><br /> For 2021-2026 vehicles, update the driver door module (DDM) and the passenger door module (PDM) using the latest software level of Ford Diagnosis and Repair System (FDRS) scan tool. Refer to the Workshop Manual (WSM), Section 501-11 for normal diagnostics and repair direction by symptom. For claiming, use causal part 14B291 and service labor operations 12651D and 12651D4.
SSM 54503
Service Bulletin/Repair Instructions
Some 2021-2025 F-150, 2022-2025 Expedition/Navigator, 2023-2026 F-Super Duty, 2024-2025 Ranger and 2026 Transit vehicles may exhibit a discharged battery and/or a no crank/no start condition. The vehicle may also exhibit a clicking noise from the trailer module (TRM) while the vehicle is off. This may be due to software in the TRM.<br /><br />Verify the TRM software part number in the vehicle using Ford Diagnosis and Repair System (FDRS) to be PC3T-19J297-BF, PC3T-19J297-FF, ML3T-19J297-CD or ML3T-19J297-GD. To confirm a vehicle is equipped with a certain software level, review the software information by hovering over the "Diagnostics" tab in Professional Technician System (PTS) and selecting "Vehicle Software". If one of the listed software part numbers is present, follow the Service Procedure to reprogram the TRM. For vehicles with any other software part number in the TRM, refer to Workshop Manual (WSM), Section 414-01 to continue with normal diagnostics outside of this article. For claiming, use causal part 19H332 and labor operation 12651D and 12651D4 of the Service Labor Time Standards (SLTS) Man
SSM 54492
Service Bulletin/Repair Instructions
Some 2021-2026 F-150 vehicles may exhibit an inoperative USB media hub with diagnostic trouble code (DTC) B1600:11 stored in the accessory protocol interface module (APIM). Workshop Manual (WSM), Section 415-00 - Information and Entertainment System > Diagnosis and Testing > pinpoint test "A USB (Universal Serial Bus) Input Concern" has been updated to improve diagnostics for this condition.
TSB 25-2612
Service Bulletin/Repair Instructions
This article supersedes TSB 25-2513 to update the service procedure and add 2025 affected vehicles. Some vehicles in the Model section above may exhibit an intermittent grinding/hum/rumble noise from the front wheel area while in 2WD that goes away when the vehicle is put into 4WD. These vehicles will also have no diagnostic trouble codes (DTCs) stored in the transfer case control module (TCCM). This may be due to incomplete disengagement of the integrated wheel end (IWE) actuator assemblies. To confirm a vehicle is built with a certain minor feature code, review the build information by double-clicking the vehicle identification number (VIN) in the upper left corner in the Professional Technician System (PTS). Additional Model Information: equipped with an ESOF transfer case (minor feature code FMLAS)
TSB 25-2583
Service Bulletin/Repair Instructions
Some of the vehicles listed in the Model statement above may exhibit an inaccurate and/or inoperative L/100Km fuel economy scale in the instrument panel cluster (IPC). This only affects the L/100Km fuel economy scale. This may be due to the software in the IPC.
25L02
Other
Special Field Action 25L02 Certain 2017-2024 Model Year California Emissions-Certified Vehicles Transmission Control Assembly Reimbursement
TSB 25-2579
Service Bulletin/Repair Instructions
This article supersedes TSB 25-2276 to update the Service Procedure to include information where to find connector/pin location in wiring diagram and WSM info to perform PMI and TRON for GSM replacement. Some of the vehicles listed in the Model statement above equipped with a console GSM may exhibit at least one of the following conditions: * Clicking sound coming from shifter after it is placed and kept in reverse, neutral or drive position (2024 only) * Shifter stuck in park * Shifter will not shift into park * Shifter will not shift out of gear * Shifter will not stow/unstow * Shifter will move past the park position * Loose shifter lever arm at pivot * Illuminated powertrain malfunction (wrench) indicator with active DTC P0929:77, P0929:00, P0929:07 and/or P0929:9A stored in the GSM This may be due to the GSM. Note: If the gear shifter lever will not shift into park, the transmission will automatically shift into park when the return to park function is triggered.
SSM 54401
Service Bulletin/Repair Instructions
Some 2021-2025 F-150 vehicles may exhibit a stuck in park condition with no diagnostic trouble codes (DTCs). This may be due to connector C211 pin push out on circuit CCB61 or an open on circuit CCB61 between the antilock brake system (ABS) module and the body control module (BCM). Workshop Manual (WSM), Section 307-05 Automatic Transmission External Controls > Diagnosis and Testing > External Controls - Pinpoint Test for "Stuck In Park" has been updated with improved diagnostics. Refer to revised WSM sections for normal diagnosis.
SSM 54392
Service Bulletin/Repair Instructions
Some 2021-2025 F-150/Expedition/Navigator vehicles equipped with a 3.5L EcoBoost engine may exhibit diagnostic trouble code (DTC) P0299 stored in the powertrain control module (PCM) and may also exhibit a rattle noise from the turbocharger. This may be due to the wastegate actuator rod being disconnected. Workshop Manual (WSM), Section 303-04 Fuel Charging and Controls > Turbocharger has been added to address this condition to allow servicing of the turbocharger actuator rod. In addition, the wastegate actuator rod and associated retention springs and clips have been released as lower level components to complete the repair without replacing the entire turbocharger actuator assembly.
TSB 25-2569
Service Bulletin/Repair Instructions
Some of the vehicles listed in the Model statement above may exhibit an illuminated malfunction indicator lamp (MIL) with DTCs P0301-P0306, P0201-P0206 and/or various other powertrain DTCs stored in the PCM. This may be due to the engine harness contacting the hose crimp end or spring clamp tangs on the exhaust heat exchanger heater hose assembly.
SSM 54363
Service Bulletin/Repair Instructions
Some 2021-2025 Expedition/Navigator/F-150/F-Super Duty/F-53 Motorhome/F59 Commercial Stripped Chassis/F-650/F-750/Transit vehicles equipped with a 2.7L/3.5L (non hybrid)/6.8L/7.3L engine and 2021-2026 E-Series may exhibit a rattle/scraping noise from the bellhousing area on start-up. Workshop Manual (WSM), Section 303-00 Engine System - General Information > Diagnosis and Testing and 303-06 > Starting System has been updated to address this condition. Additionally, WSM, Section 303-01 > Removal and Installation > Engine to Transmission Spacer Plate has been added to address this condition. Refer to the revised WSM sections for normal diagnosis.
TSB 25-2513
Service Bulletin/Repair Instructions
This article supersedes TSB 24-2189 to update the service procedure and add 2025 affected vehicles. Some 2021-2025 F-150 non-Raptor vehicles equipped with an ESOF transfer case (minor feature code FMLAS) may exhibit an intermittent grinding/hum/rumble noise from the front wheel area while in 2WD that goes away when the vehicle is put into 4WD. These vehicles will also have no diagnostic trouble codes (DTCs) stored in the transfer case control module (TCCM). To confirm a vehicle is built with a certain minor feature code, review the build information by double-clicking the vehicle identification number (VIN) in the upper left corner in the Professional Technician System (PTS). This may be due to incomplete disengagement of the integrated wheel end (IWE) actuator assemblies.
SSM 54338
Service Bulletin/Repair Instructions
Some 2021-2025 F-150 vehicles equipped with a 5.0L/5.2L engine, 2021-2025 F-Super Duty/F-53 Motorhome/F59 Commercial Stripped Chassis vehicles equipped with a 6.8L/7.3L engine and 2021-2026 E-Series/F-650/F-750 vehicles equipped with a 7.3L engine may exhibit a rattle/scraping noise upon startup that may remain after the engine is running. This may be due to the starter motor drive gear not retracting after starting. To correct this condition, inspect the starter motor drive gear and shaft. If the starter motor drive gear slides back and forth by hand and/or shows signs of scoring or damage, replace the starter motor following Workshop Manual (WSM), Section 303-06 Starting System > Removal and Installation > Starter.
SSM 54340
Service Bulletin/Repair Instructions
Some 2022-2025 F-150 vehicles may exhibit a condition where the intrusion alarm will activate without an external source. This may be due to software in the body control module (BCM). Reprogramming or replacing the BCM may not resolve this condition. Inform customers that engineering is currently working on a solution for this condition and it will be released by the end of Q1 2026. Monitor Professional Technician System (PTS) for additional information and schedule service appointments for customers once the repair becomes available.
SSM 54331
Service Bulletin/Repair Instructions
Some 2024-2025 F-150 vehicles equipped with a 2.7L engine, built on or after 27-Aug-2024 may exhibit an illuminated powertrain malfunction (wrench) indicator with diagnostic trouble codes (DTCs) P1285 and/or P1299 stored in the powertrain control module (PCM) and Engine Coolant Over Temperature and/or Service Vehicle Soon warning message displayed on the instrument panel cluster (IPC). This may be due to the cylinder head temperature (CHT) sensor. Follow the Workshop Manual (WSM) 303-03A Engine Cooling - 2.7L EcoBoost > Diagnosis and Testing > Engine Temperature Pinpoint Test (PPT) DL1-DL10. If P1285 and/or P1299 is still present, replace the CHT sensor. Refer to WSM, Section 303-14A Electronic Engine Controls > Removal and Installation. For claiming use causal part 6G004 and labor operation 12650D and 12650D10 of the Service Labor Time Standards (SLTS) Manual.
PT-25.11.2 F-150
Over The Air
Quality improvements include: -On-Board Diagnostics calibration for an enhanced intake air temperature sensor performance
SYNC-25.2.4.9 F-150
Over The Air
Quality improvements include: -Addition of the Start Inhibit remote lockdown -Minor SYNC updates
ECG2-25.2.8.5 F-150
Over The Air
Quality improvements include: -Enhanced FordPass connectivity
SSM 54326
Service Bulletin/Repair Instructions
Some 2018-2025 F-150 and 2018-2026 F-Super Duty vehicles equipped with a tailgate step may exhibit a step assembly that binds/will not open or opens/pops up while driving. This could be due to an incorrect adjustment of the tailgate step assembly. Before replacing any components for this concern, follow the revised Tailgate Step Adjustment procedure in Workshop Manual (WSM), Section 501-04.
TCU-25.2.8.5 F-150
Over The Air
Quality improvements include: -Addresses a loss of connectivity caused by a Cellular Domain Service outage
TSB 25-2512
Service Bulletin/Repair Instructions
This article supersedes TSB 25-2104 to update the labor times associated with the Service Procedure. Some of the vehicles listed in the Model statement above may exhibit all of the following conditions: * Inoperative BlueCruise and lane centering * DTC U2018:51 stored in the camera module - rear (CMR) * DTC U0565:86 stored in the image processing module A (IPMA) * DTC U3000:49 is not stored in the CMR This may be due to the software in the CMR.
SSM 54313
Service Bulletin/Repair Instructions
Some 2020-2025 various Ford and Lincoln vehicles equipped with blind spot information system (BLIS) may experience an inoperative blind spot monitoring with a "Blind Spot System Fault" message displayed in the instrument panel cluster (IPC). This may also be accompanied by diagnostic trouble codes (DTCs) B118C:11 and/or B118C:15 stored in the driver door module (DDM), and/or B118D:11 and/or B118D:15 stored in the passenger door module (PDM). This may be due to the wiring connector from the mirror to the BLIS module. If diagnostics lead to an internal mirror wiring harness fault, a new lower level BLIS light pigtail is now released for service. It is not necessary to replace the exterior mirror assembly. Use part number SC3Z-14A411-B to resolve the concern.
SSM 54317
Service Bulletin/Repair Instructions
Some 2021-2025 F-150, 2022-2025 Expedition/Navigator, 2023-2025 F-Super Duty, 2024-2025 Ranger and 2026 Transit vehicles may exhibit a discharged battery and/or a no crank/no start condition. The vehicle may also exhibit a clicking noise from the trailer module (TRM) while the vehicle is off. This may be due to software in the TRM.<br /><br />Verify the TRM software part number in the vehicle using Ford diagnosis and repair system (FDRS) to be PC3T-19J297-BF, PC3T-19J297-FF, ML3T-19J297-CD or ML3T-19J297-GD. To confirm a vehicle is equipped with a certain software level, review the software information by hovering over the "Diagnostics" tab in Professional Technician System (PTS) and selecting "Vehicle Software". If one of the listed software part numbers is present, follow the Service Procedure to reprogram the TRM. For vehicles with any other software part number in the TRM, refer to Workshop Manual (WSM), Section 414-01 to continue with normal diagnostics outside of this article. For claiming use causal part 19H332 and labor operation 12651D and 12651D4 of the Service Labor Time Standards (SLTS)
SSM 54284
Service Bulletin/Repair Instructions
Some 2025 F-150 Tremor and Raptor vehicles may be equipped with auxiliary/upfitter switches that do not have rubber tips. Switches no longer equipped with rubber tips is an appearance only change and has no impact on function or performance. Repair or replacement for auxiliary/upfitter switches no longer equipped with rubber tips should not be performed and is not warrantable.
SSM 54275
Service Bulletin/Repair Instructions
Some 2021-2023 Explorer vehicles equipped with a 3.0L EcoBoost engine, 2021-2023 Aviator vehicles equipped with a 3.0L EcoBoost or 3.0L plug-in hybrid electric vehicle (PHEV) engine, 2021-2023 Edge/Nautilus vehicles equipped with a 2.7L EcoBoost, 2021-2024 F-150 vehicles equipped with a 2.7L EcoBoost, and 2021-2024 Bronco and 2024 Ranger vehicles equipped with a 2.7L or 3.0L EcoBoost engine may exhibit a ticking/tapping or rattle type noise from the top front cover area of the engine. This noise may occur on initial start-up after a cold soak of 6 hours or more that may last for 2-5 seconds. This may be due to an internal component of the variable cam timing (VCT) unit. Workshop Manual (WSM), Section 303-00 > Diagnosis and Testing > Engine > Pinpoint Test F has been updated to include additional steps along with a video to identify the affected VCT unit that requires replacement.
SSM 54269
Service Bulletin/Repair Instructions
Some 2021-2025 Expedition/Navigator/F-150/F-Super Duty/F-53 Motorhome/F59 Commercial Stripped Chassis/F-650/F-750/Transit vehicles equipped with a 2.7L,3.5L EcoBoost (non-hybrid), 3.5L Cyclone, 6.8L or 7.3L engine, may exhibit a rattle/scraping noise from the bellhousing area on start-up. Workshop Manual (WSM), Section 303-00 Engine System - General Information > Diagnosis and Testing and 303-06 > Starting System has been updated. Additionally, WSM, Section 303-01 > Removal and Installation > Engine to Transmission Spacer Plate has been added to address this condition. Refer to the revised WSM sections for normal diagnosis.
SSM 54270
Service Bulletin/Repair Instructions
Some 2024-2025 F-150/F-Super Duty vehicles may exhibit an inoperative front passenger window when operated from the driver master window control switch with diagnostic trouble code (DTC) U2013:23 stored in the driver door module (DDM). This may be due to software in the driver door module (DDM). Inform customers that engineering is currently working on a solution for this condition and will be released via a software update delivered over-the-air (OTA) expected in March 2026. Software will update automatically if vehicle connectivity is enabled in the vehicles settings. Schedule a service visit for customers who have disabled vehicle connectivity or who report that they did not receive the update in March 2026. Monitor Professional Technician System (PTS) for additional information.
TSB 25-2466
Service Bulletin/Repair Instructions
Some of the vehicles listed in the Model statement above may exhibit a headliner rattle or sagging condition around the roof opening panel. This may be due to the adhesive separating from the headliner substrate.
SSM 54250
Service Bulletin/Repair Instructions
Some 2024-2025 Escape Hybrid/Maverick Hybrid/Nautilus Hybrid/F-150 non-Lightning/F-Super Duty/Bronco and 2025 Expedition/Navigator/Ranger vehicles where customers have installed an aftermarket supplemental braking system may experience a discharged 12-volt battery after recreational towing. This may be due to the supplemental braking system keeping the vehicle awake during brake applications. Advise customers that while recreational towing the vehicle with a supplemental braking system installed, it is recommended to use a 12-volt battery charger connected to a power source external to the vehicle being towed. The Owners Manual is in process of being updated with this information.
TSB 25-2423
Service Bulletin/Repair Instructions
Some of the vehicles listed in the Model statement above may exhibit at least one of the following conditions: - No upshift past second gear - Unable to achieve third gear ratio - Illuminated malfunction indicator lamp (MIL) with DTCs P0757 and P2701 This may be due to a damaged one-way clutch (OWC).
TSB 25-2448
Service Bulletin/Repair Instructions
This article supersedes TSB 25-2201 to update the vehicles affected. Some of the vehicles listed in the Model statement above equipped with one-touch up/down front windows may exhibit a window not responding to one-touch controls, not opening all the way and/or bouncing back when using the one-touch close function. This may be due to a calibration parameter in the driver door module (DDM) and/or passenger door module (PDM).
25P28
Other
Certain Model Year Multiple Vehicles Ford Pass/Lincoln Way Connectivity Concerns
SSM 54223
Service Bulletin/Repair Instructions
Some 2024-2025 F-150/F-Super Duty vehicles may exhibit an inoperative front passenger window when operated from the driver master window control switch with diagnostic trouble code (DTC) U2013:23 stored in the driver door module (DDM). This may be due to the software level of the DDM. To correct this condition, reprogram the DDM using the latest software level of the Ford Diagnosis and Repair System (FDRS) scan tool. For claiming, use causal part 14B291 and labor operations 12651D and 12651D4.
SSM 54216
Service Bulletin/Repair Instructions
Some 2023-2025 F-150 vehicles may exhibit a crank/no start with multiple warning indicators and diagnostic trouble code (DTC) U0100 stored in the audio front control module (ACM), gear shift module (GSM), image processing module A (IPMA), power steering control module (PSCM) and instrument panel cluster (IPC). This may be due to an incorrectly tightened ground 104 (G104). Inspect G104 for proper connection, locating tab insertion, and tighten to 8.9 lb-ft (12 Nm). If the condition remains after tightening G104, reference the Workshop Manual (WSM), Section 303-06 outside of this article. For claiming, use causal part 12A581 and labor operations 12650D and 12650D45WR.
25B45
Other
Customer Satisfaction Program 25B45 Certain 2024-2025 Model Year F-150 Equipped With 5.0L Engine Engine Replacement
SSM 54194
Other
Some 2021-2025 F-150 vehicles built on or before 30-Apr-2025 equipped with the 9.75" rear axle (minor feature code EGPAF) may exhibit a drive pinion seal leak. To confirm a vehicle is built with a minor feature code EGPAF, review the build information by double-clicking the vehicle identification number in the upper left-hand corner in the Professional Technician System (PTS). This may be due to the rear axle drive pinion seal. To correct this condition, replace the rear axle drive pinion seal with revised part number NL3Z-4676-A. Refer to Workshop Manual (WSM), Section 205-02. For claiming, use causal part number 4676 and labor operation 4676A.
SSM 54193
Other
Some 2024-2025 Mustang Mach-E/F-150/F-Super Duty vehicles equipped with 360 degree camera may exhibit a distorted or blurry 360 degree camera image in the center display screen but the rear view camera image is operating correctly. To restore the 360 degree camera image, download and run the "IPMA - Reset the Image Processing Module A (IPMA) Calibration Data" application using the Ford Diagnosis and Repair System (FDRS) scan tool. Then download and run the "IPMA - 360 Degree View Camera Alignment" application. Inform customers that they can continue to drive the vehicle and engineering is currently working on a software solution for this condition that is expected by the end of 2025. Replacement or reprogramming of the IPMA will not resolve this condition. Monitor Professional Technician System (PTS) for additional information and schedule service appointments for customers once the repair becomes available.
ITRM-25.A03 F-150
Over The Air
Quality improvements include: -Addresses an intermittent Integrated Trailer Module loss of communication which may cause a Diagnostic Trouble Code. Ensuring consistent trailer detection and proper functioning of all trailer-related features.
TSB 25-2413
Service Bulletin/Repair Instructions
This article supersedes TSB 24-2253 to update the labor times associated with the Service Procedure from M-time to AP-time and add a limit. Some of the vehicles listed in the Model Statement above, may exhibit a condition where the SelectShift®/SelectShift transmission will downshift to a lower gear when in drive (D) and shifting to a higher gear will be unavailable in the IPC. Downshifting may continue, when safe entry conditions are met for each gear, and the IPC display will show the available gears counting down one by one as the vehicles' speed and engine rpm decreases. This may be due to a chafed wire harness in the SelectShift® +/- circuit.
SSM 54157
Service Bulletin/Repair Instructions
Some 2024-2025 F-150 vehicles may exhibit poor air conditioning (A/C) cooling performance due to a low refrigerant charge level. This may be due to a leak in the A/C system. All vehicles are verified as filled with refrigerant at the plant and the A/C refrigerant system contains dye from the plant to help identify the source of leaks. Prior to any A/C compressor replacement or simply recharging the A/C system, the Workshop Manual (WSM), Section 412-00 > Diagnosis and Testing > Refrigerant Leak Detection has been updated to provide diagnostics for A/C leaks at all connection points.
SSM 54140
Service Bulletin/Repair Instructions
Some 2021-2024 F-150 vehicles equipped with a B&O audio system (minor feature code IDBBQ), and various 2021-2024 Ford and Lincoln vehicles equipped with a B&O audio system may exhibit a pop noise and/or static in the speakers at start up that cannot be turned down or off using the audio system controls. To confirm a vehicle is built with a certain minor feature code, review the build information by double-clicking the vehicle identification number (VIN) in the upper left corner on Professional Technician System (PTS). This may be due to software in the digital signal processing (DSP) module. To correct this condition, reprogram the DSP module to the latest software level using the Ford Diagnosis and Repair System (FDRS) scan tool. For claiming, use causal part 18B849 and labor operations 12651D and 12651D4.
SSM 54137
Service Bulletin/Repair Instructions
Various 2021-2025 Ford and Lincoln vehicles equipped with the rear camera on demand feature may exhibit "Please Check Surroundings For Safety" or "Full View Not Available" messages when the rear camera button is pressed and the vehicle is not in reverse. Inform customers this condition is considered normal operation and does not affect vehicle durability because the full rear view camera image can only be shown when the vehicle is in reverse. No additional diagnosis or service is required for this condition.
SSM 54138
Service Bulletin/Repair Instructions
Some 2024-2025 F-150, Expedition/Navigator, Escape/Corsair, Bronco, Explorer, Mustang, Maverick vehicles equipped with a 1.5/2.0/2.3/3.5L EcoBoost engine and built on 01-Oct-2024 and through 31-May-2025 may exhibit an extended crank condition, strong fuel smell in the engine oil, high engine oil level and may have various drivability diagnostic trouble codes (DTCs) stored in the powertrain control module (PCM) with an illuminated malfunction indicator lamp (MIL). This may be due to an internal fuel leak of the fuel injection pump causing fuel to enter the crankcase and reduce fuel pressure in the high pressure fuel rail. Diagnose this condition using Pinpoint Test HP located in the Workshop Manual, Section 303-04A. If no DTCs are stored in the PCM, proceed from Step HP1 to Step HP5 and continue testing. For claiming, if fuel injection pump replacement is required, use causal part number 9D376 and labor operation code 9543A. If the root cause is identified as anything other than the fuel injection pump, claim the repair outside of this article. Note: Components damaged as a result of this failure mode
TCU-25.2.5.9.1 F-150
Over The Air
Quality improvements include: -Prevents Telematics Control Unit memory from going over 70%. Ensuring it has enough space to install the latest Over The Air updates
SSM 54115
Service Bulletin/Repair Instructions
Some 2023-2025 F-150 and F-Super Duty vehicles equipped with minor feature code B2DAC may exhibit an inoperative rear passenger window. To confirm a vehicle is built with a certain minor feature code, review the build information by clicking "Additional Information" under Vehicle Information or double-clicking the vehicle identification number (VIN) in the upper left corner in the Professional Technician System (PTS). This may be due to an open diode in the window switch. To correct the condition, replace the window switch of the affected window. If the condition persists, continue with normal diagnostics outside of this article. Refer to Workshop Manual, Section 501-11. For claiming, use causal part 14529 and labor operation 14529A of the Service Labor Time Standards (SLTS) Manual.
SYNC-25.2.1.6.5 F-150
Over The Air
"Quality improvements include: -Improved Carplay experience -Addresses rear-view camera image being obstructed by the passcode screen when the vehicle start inhibit is enabled -Improved audio experience while using CarPlay or Android Auto
SSM 54090
Service Bulletin/Repair Instructions
Some 2021-2025 Ford and Lincoln vehicles equipped with SYNC4/Digital Experience may exhibit an unsuccessful telematics control unit module (TCU) software update or software activation during a universal serial bus (USB) update. This may be due to the vehicle connectivity setting being disabled.
TSB 25-2324
Service Bulletin/Repair Instructions
This article supersedes TSB 25-2276 to update the service procedure to include information where to find connector/pin location in wiring diagram and WSM info to perform PMI and TRON for GSM replacement. Some of the vehicles listed in the Model statement above equipped with a console gear shift module (GSM) may exhibit at least one of the following conditions: * Clicking sound coming from shifter after it is placed and kept in reverse, neutral or drive position (2024 only) * Shifter will not shift out of park/into park * Shifter will not shift out of gear * Shifter will not stow/unstow * Shifter will move past the park position * Loose shifter lever arm at pivot * Illuminated powertrain malfunction (wrench) indicator with active DTC P0929:77, P0929:00, P0929:07 and/or P0929:9A stored in the GSM This may be due to a faulty GSM and/or connector C211 pin push out on circuit CCB61 or an open on circuit CCB61, between the anti-lock brake system (ABS) module and the body control module (BCM). Note: If the gear shifter lever will not shift into park, the transmission will automatically shift in
TSB 25-2329
Service Bulletin/Repair Instructions
Some of the vehicles listed in the Model statement above may exhibit an inaccurate and/or inoperative L/100Km fuel economy scale in the instrument panel cluster (IPC). This only affects the L/100Km fuel economy scale. This may be due to the software in the IPC.
TSB 25-2330
Service Bulletin/Repair Instructions
Some of the vehicles listed in the Model statement above may exhibit a discrepancy between the "Electric Miles" driven displayed in the "Trip/Fuel" menu in the instrument panel cluster (IPC) and the center display screen. This may be due to the software within the IPC.
TSB 25-2331
Service Bulletin/Repair Instructions
Some of the vehicles listed in the Model statement above may exhibit the oil life monitor feature in the instrument panel cluster (IPC) reducing to 0% in less than 1,000 miles (1,600 km) under normal usage. This may be due to the software in the IPC. *** Model Section Details: *non-Lightning
TSB 25-2323
Service Bulletin/Repair Instructions
This article supersedes TSB 25-2087 to update Vehicle Application adding 2025 Model Year. Some of the vehicles listed in the model statement may exhibit an oil leak from the oil filter adaptor to engine block mounting area. This may be due to block porosity or a block crack just below the oil filter adapter near the main bearing cap outer bolt.
25B09
Other
Certain 2024-2025 Model Year F-150 Vehicles Equipped With Floor Console Gear Shift Module (GSM) On all of the affected vehicles, the GSM may experience a malfunction and the floor console GSM shifter may be unable to stow or un-stow when the gear shift stow button is pressed and an illuminated wrench light will be displayed on the Instrument Panel Cluster (IPC). The vehicle may be inoperable if the shifter is in the stowed position when the malfunction occurs. If the shifter is not in the stowed position when the malfunction occurs, the customer will still be able to drive the vehicle and may observe a wrench light on the IPC
TSB 25-2293
Service Bulletin/Repair Instructions
Some of the vehicles listed in the Model statement above may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble codes (DTCs) P0300:00 and P0316:00 stored in the powertrain control module (PCM). This may be due to the software in the PCM.
SSM 54008
Service Bulletin/Repair Instructions
Some 2021-2025 F-150 non-Lightning, 2023-2025 F-Super Duty, 2024-2025 Ranger, and 2025 Explorer vehicles may exhibit a perceived improper functioning fog lamp(s). Customers may describe fog lamps blinking, turning on or off, or flashing. If the vehicle is equipped with cornering lamps, this may be normal function. Under certain conditions and inputs, either lamp might turn on or off independently to aid visibility during cornering. This condition does not affect vehicle durability and no additional diagnosis or service is required for this condition at this time. For additional cornering lamp information, refer to the Owner's Manual and/or Workshop Manual (WSM), Section 417-01.
SSM 54009
Service Bulletin/Repair Instructions
Some 2023-2025 F-150 Raptor vehicles equipped with a 5.2L engine may exhibit an exhaust rattle/rasp on a cold start. The Workshop Manual (WSM), Section 309-00 Exhaust System - 5.2L 32V Ti-VCT - Supercharged > Diagnosis and Testing > Exhaust system > Pinpoint Test D: Noises Such As Buzzing, Drumming, Thumping, Ringing Or Hissing Coming From Exhaust System has been updated to address exhaust rattling sounds during a cold start lasting for 5 seconds or less as a normal condition. For concerns with exhaust rattles lasting longer than 5 seconds, follow WSM Section 309-00 Exhaust System - 5.2L 32V Ti-VCT - Supercharged > Diagnosis and Testing > Exhaust system.
SSM 53973
Service Bulletin/Repair Instructions
Some 2021-2024 Edge/Nautilus, 2021-2025 Bronco/Bronco Sport/E-Series/Escape/Corsair/Expedition/Navigator/Explorer/Aviator/F-150/F-Super Duty/Mustang/Ranger, and 2022-2025 Maverick vehicles may require an A/C compressor clutch assembly replacement be performed for various concerns. Workshop Manual (WSM), Section 412-00 Removal and Installation has been updated to eliminate the need to remove and install the A/C compressor to change out the A/C Compressor clutch assembly.
25B08
Other
Certain 2024 F-150 Crew Cab Vehicles Equipped with a Vista Roof— Trough Assembly Replacement and Repair
TSB 25-2273
Service Bulletin/Repair Instructions
This article supersedes TSB 24-2443 to update the vehicles affected. Some of the vehicles listed in the Model statement above equipped with the 400-watt direct current/alternating current (DC/AC) inverter system (minor feature code HUKAJ) with a pickup bed alternating current (AC) power outlet socket may exhibit inoperative power outlets with diagnostic trouble code (DTC) B1330:9A stored in the body control module (BCM). This may be due to a connection issue at C4628. NOTE: This article does not apply to vehicles with an inverter system other than the 400-watt DC/AC inverter system with a pickup bed AC power outlet socket.
TSB 25-2276
Service Bulletin/Repair Instructions
This article supersedes TSB 25-2045 to update the production fix date and add model years. Some of the vehicles listed in the Model statement above equipped with a console gear shift module (GSM) may exhibit at least one of the following conditions: * Clicking sound coming from shifter after it is placed and kept in reverse, neutral or drive position (2024 only) * Shifter will not shift out of park/into park * Shifter will not shift out of gear * Shifter will not stow/unstow * Shifter will move past the park position * Loose shifter lever arm at pivot * Illuminated powertrain malfunction (wrench) indicator * DTC P0929:77, P0929:00, P0929:07 and/or P0929:9A This may be due to a faulty GSM and/or connector C211 pin push out on circuit CCB61 or an open on circuit CCB61, between the anti-lock brake system (ABS) module and the body control module (BCM). Note: If the gear shifter lever will not shift into park, the transmission will automatically shift into park when the return to park function is triggered.
PT-25.12.2 F-150
Over The Air
Quality improvements include: -On-Board Diagnostics calibration for an enhanced intake air temperature sensor performance
TSB 25-2246
Service Bulletin/Repair Instructions
This article supersedes TSB 25-2165 to update the labor operation allowance and update the Service Procedure. Some of the vehicles listed in the Model statement above may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble code (DTC) P2450 stored in the powertrain control module (PCM). This may be due to the software level of the PCM.
SSM 53878
Service Bulletin/Repair Instructions
Some 2021-2025 Expedition/Navigator and 2021-2025 F-150 non-Lightning/non-PowerBoost vehicles may exhibit a rattle/scraping noise from the bellhousing area on start-up. This may be due to the torque converter studs contacting the engine to transmission spacer plate (separator plate). To correct this condition, inspect the engine to transmission spacer plate and torque converter studs for wear/damage. If wear/damage is found, replacement of the torque converter is not necessary. Replace only the engine to transmission spacer plate. Refer to Workshop Manual (WSM) Section 303-01 > Engine to Transmission Spacer Plate for full spacer plate removal and installation. When reinstalling the starter motor, make sure the starter is flush with the engine to transmission spacer plate prior to tightening the studbolts. Failure to do so may result in damaging the newly installed engine to transmission spacer plate.
TSB 25-2215
Service Bulletin/Repair Instructions
This article supersedes TSB 25-2008 to update the Service Procedure. Some of the vehicles listed in the Model statement above may exhibit a condition where the turbocharger wastegate will make a rattling noise. This may be due to a missing wave spring between the wastegate actuator lever arm and the turbine housing on both the left and right turbochargers.
25-SYNC-25.2.1.6.5 F-150
Over The Air
Quality improvements include: -Improved Carplay experience -Addresses rear-view camera image being obstructed by the passcode screen when the vehicle start inhibit is enabled
TSB 25-2201
Service Bulletin/Repair Instructions
Some of the vehicles listed in the Model statement above equipped with one-touch up/down front windows may exhibit a window not responding to one-touch controls, not opening all the way and/or bouncing back when using the one-touch close function. This may be due to a calibration parameter in the driver door module (DDM) and/or passenger door module (PDM).
SSM 53764
Service Bulletin/Repair Instructions
Some 2020 Continental, 2020-2024 Edge/Nautilus, 2020-2025 Explorer/Aviator/Escape/Corsair/F-150/F-Super Duty/Ranger/Transit/E-Series, 2021-2025 Bronco, and 2022-2025 Maverick vehicles may require an engine cooling system flush to be performed for various concerns. Workshop Manual (WSM), Section 303-03 has been updated to eliminate the need to remove and install the radiator assembly to perform a radiator flush.
SSM 53759
Service Bulletin/Repair Instructions
After replacement of any TRON module, the gateway module (GWM) and the TRON capable modules can set diagnostic trouble codes (DTCs) U211A, U211B, U211C, U3034, U3035, U3036, U35D9, U35DA and/or U35DB if the secret authentication security keys are not aligned between the modules, a loss of communication is occurring between modules and/or a module is not responding. This may be a result of missing the new module secret authentication security key obtained when running the Ford Diagnosis and Repair System (FDRS) "Trusted Real-Time Operation Network (TRON) Module Authentication" procedure after replacement. When replacing a TRON capable module, run the FDRS "Trusted Real-Time Operation Network (TRON) Module Authentication" procedure in the GWM tool box, not in the toolbox of the module with the DTC's, to distribute a new set of secret authentication security keys to all TRON-capable modules. Using the specific vehicle identification number (VIN), refer to Workshop Manual (WSM), Section 418-00 and 418-01 for updated DTCs, applicable TRON module listings and pinpoint tests.
TSB 25-2165
Service Bulletin/Repair Instructions
Some of the vehicles listed in the Model statement above may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble code (DTC) P2450 stored in the powertrain control module (PCM). This may be due to the software level of the PCM.
TSB 25-2142
Service Bulletin/Repair Instructions
This article supersedes TSB 24-2442 to update the service procedure Some 2021-2024 F-150 vehicels equipped with a 3.5L PowerBoost engine, may exhibit at least one of the following conditions: * "12V Battery State of Charge Low" message displayed in the instrument panel cluster (IPC) * "Charging System Service Soon" message displayed in the IPC * "Remote Features Disabled To Preserve Battery" in FordPass * DTC B11D9:09 stored in the body control module (BCM) * Center display screen message of "System Off To Save Battery" * No crank/no start condition and or a discharged 12v battery This may be due to an erroneous calculation of battery state of charge (SOC) by the battery monitoring system (BMS), the software in the air conditioning control module (ACCM) and/or the software in the transfer case control module (TCCM).
25-OTA PT-24.21.0 F-150
Over The Air
Quality improvements include: -Addresses a false cylinder misfire Diagnostic Trouble Code
25-OTA PT-25.11.0 F-150
Over The Air
Quality improvements include: Addresses a potential false Pressure Control Valve DTC which may result in a Malfunction Indicator Lamp
25-OTA TCCM-25.E F-150
Over The Air
Quality improvements include: - Key off load battery drain prevention by ensuring the Powertrain Control Module shuts down making the Transfer Case Control Module to stop sending messafes to other modules
TSB 25-2174
Service Bulletin/Repair Instructions
Some of the vehicles listed in the model statement with approximately 1,000 miles (1600 km) or less on the odometer, may exhibit an intermittent momentary moan noise with an associated vibration when traveling an uphill grade at 50-70 mph (80-112 km/h), while the throttle pedal is slightly depressed (throttle tip-in) without shifting. The vibration may be felt through the accelerator pedal, through the driver's side floor of the vehicle and the steering wheel that lasts for 1-2 seconds. This may be due to momentary excessive slip of the torque converter lock up clutch within the front hybrid drive unit.
25-OTA HCM-25.AN.AR F-150
Over The Air
Quality improvements include: -Addresses a potential false Headlamp Control Module Diagnostic Trouble Code
SSM 53638
Service Bulletin/Repair Instructions
After replacement of any TRON module, the gateway module (GWM) and the TRON capable modules can set diagnostic trouble codes (DTCs) U211A, U211B, U211C, U3034, U3035, U3036, U35D9, U35DA and/or U35DB if the secret authentication security keys are not aligned between the modules, a loss of communication is occuring between modules and/or a module is not responding. This may be a result of missing the new module secret authentication security key obtained when running the Ford Diagnosis and Repair System (FDRS) "Trusted Real-Time Operation Network (TRON) Module Authentication" procedure after replacement. When replacing a TRON capable module, run the FDRS "Trusted Real-Time Operation Network (TRON) Module Authentication" procedure to distribute a new set of secret authentication security keys to all TRON-capable modules. Using the specific VIN, refer to Workshop Manual (WSM), Section 418-00 and 418-01 for updated DTCs, applicable TRON module listings and pinpoint tests.
25-OTA ACM-25.AH.AR F-150
Over The Air
Quality improvements include: -Radio reflash to include AM radio option -Addresses a potential SiriusXM false banner showing "Hardware problem"
TSB 25-2140
Service Bulletin/Repair Instructions
Some of the vehicles listed in the Model statement above may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble code (DTC) P0451 stored in the powertrain control module (PCM). This may be due to the software level of the PCM.
TSB 25-2144
Service Bulletin/Repair Instructions
Some of the vehicles listed in the Model statement above may exhibit one or more of the following conditions that lead to needing to perform the calibration (alignment) procedure on exhaust tailpipe actuators: * An illuminated malfunction indicator lamp (MIL) and an Exhaust mode not available message in the instrument panel cluster (IPC) with diagnostic trouble codes (DTCs) P26FE, P2BFB, P26C5:78, and/or P2BF8:78 stored in the powertrain control module (PCM) * A condition/symptom that requires the installation of an exhaust tailpipe actuator when undergoing normal diagnosis and repair * Exhaust tailpipe actuators failing alignment procedure after installation with parameter identification (PID) "EFCV_A_MON_STAT" and/or PID "EFCV_B_MON_STAT" reading "3" * No audible difference in exhaust tone when transitioning between exhaust modes These exhaust tailpipe actuators require alignment after installation. These vehicles may require an update to the PCM prior to attempting exhaust tailpipe actuator alignment.
SSM 53602
Service Bulletin/Repair Instructions
Some 2022-2025 Ford or Lincoln vehicles may exhibit DTCs B142E:78, B1432:78, and/or B1433:54 diagnostic trouble codes (DTCs) in the CCM. This may be due to non-factory sized tires that may cause inaccurate speedometer readings that can impact the functionality of the CCM. When a vehicle is modified in this manner, replacement or realignment of the CCM may impact the normal operation of the system and/or performance of radar and camera-based features. Repair or replacement of the CCM when a vehicle is equipped with non-factory size tires may not be warrantable and subject to chargeback.
TSB 25-2124
Service Bulletin/Repair Instructions
This article supersedes TSB 25-2080 to remove the side obstacle detection control module C (SODCMC) in the Issue statement, Action statement and Service Procedure and update the causal part
SSM 53579
Service Bulletin/Repair Instructions
Some 2024-2025 F-150 vehicles equipped with a lower active grille shutter may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble code (DTC) P05B0 stored in the powertrain control module (PCM).
SSM 53569
Service Bulletin/Repair Instructions
Some 2021-2025 Ford and Lincoln vehicles may exhibit diagnostic trouble code (DTCs) U2100 and/or U3002 stored in the cruise control module (CCM), side obstacle detection control module LH (SODL), side obstacle detection control module RH (SODR), side obstacle detection control module C (SODCMC) and/or side obstacle detection control module D (SODCMD) after a module replacement.
TSB 25-2125
Service Bulletin/Repair Instructions
This article supersedes TSB 24-2398 to update the labor times associated with the Service Procedure from M-time to AP-time. Some of the vehicles listed in the Model statement above may exhibit all of the following conditions: DTC U211B:87 stored in the HCM IPC message "Advanced Lighting Features Are Temporarily Unavailable" self clears within 5 seconds Adaptive autolamp lighting features are inoperative, standard exterior lighting functions properly This may be due to an HCM communication error and the software in the HCM.
TSB 25-2128
Service Bulletin/Repair Instructions
This article supersedes TSB 24-2259 to update Issue, Action, Service Procedure and the labor times associated with the Service Procedure from M-time to AP-time and add a cap. Some of the vehicles listed in the Model statement above may exhibit the vehicle's center display screen gets stuck in a reboot loop of the Ford logo and eventually goes black
SSM 53559
Service Bulletin/Repair Instructions
Some 2021-2025 F-150 vehicles equipped with the rear parking aid feature may exhibit all of the following conditions:<br /> * A rear parking aid alarm activation when in reverse and no rear obstacles are present<br /> * No diagnostic trouble codes (DTCs) stored in the image processing module A (IPMA)<br /> The Workshop Manual (WSM) has recently been updated to address this condition. Refer to the WSM, Section 413-13A Parking Aid - Vehicles With: Front Parking Aid/Rear Parking Aid > Diagnosis and Testing > Parking Aid > Pinpoint Test R: Continuous Or Intermittent Tone When No Obstacles Or Fault Codes Are Present.
OTA DDM-25.20.4.3 F-150
Over The Air
Quality improvements include: -Enhanced window operation by addressing bouncebacks and loss of one touch up feature
SSM 53530
Service Bulletin/Repair Instructions
Some 2021-2025 Ford vehicles may exhibit a condition where heated/cooled seats, heated steering wheel and/or front/rear defrost features will not turn on after a remote start is performed through the FordPass application or the key fob.
SSM 53522
Service Bulletin/Repair Instructions
Some 2024-2025 F-150 vehicles equipped with a hybrid powertrain may exhibit an intermittent moan noise with an associated vibration when travelling at 50-70 mph (80-113 km/h) while the throttle pedal is slightly depressed (throttle tip in) without shifting.
TSB 25-2111
Service Bulletin/Repair Instructions
This article supersedes TSB 24-2260 to update the labor times associated with the Service Procedure from M-time to AP-time.
TSB 25-2104
Service Bulletin/Repair Instructions
This article supersedes TSB 24-2251 to update the labor times associated with the Service Procedure from M-time to AP-time.
TSB 25-2105
Service Bulletin/Repair Instructions
This article supersedes TSB 25-2048 to update the labor time description.
SSM 53454
Service Bulletin/Repair Instructions
Some 2021-2025 F-150 Built on or before 01-Feb-2025 and 2024 F-Super Duty vehicles equipped with one-touch up/down front windows may exhibit a window not responding to one-touch controls, does not open all the way and/or bounces back when using the one-touch close function.
24U13
Other
Update Prior to Sale 24U13 Certain 2024 Model Year F-150 Vehicles Inspect for Roof Mastic Skips
TSB 25-2048
Service Bulletin/Repair Instructions
Some of the vehicles listed in the Model statement above may exhibit at least one of the following conditions: * General system performance/stability/intermittent system reboot * Intermittent wireless Apple CarPlay or Android Auto function * Phone related concerns with intermittent no audio or static * Navigation/global positioning system (GPS) related concerns through Apple CarPlay and Android Auto * Alexa function consistency and stability
25B01
Other
Certain 2024 Model Year F-150, Mustang, Expedition, Navigator, Transit, Super Duty, and 2025 Model Year Explorer vehicles, equipped a 10R80/10R100 Transmission. Transmission Assembly Replacement
24B57
Other
Certain 2024 Model Year F-150 Vehicles Trailer Towing Capacity
TSB 25-2044
Service Bulletin/Repair Instructions
This article supersedes TSB 22-2395 to update the Service Procedure. Some of the vehicles listed in the Model statement above may exhibit a ting or click noise from the front or rear wheel hubs when accelerating, applying brakes or when shifting between drive and reverse.
TSB 25-2045
Service Bulletin/Repair Instructions
This article supersedes TSB 21-2141 to update the Service Procedure. Some of the vehicles listed in the Model statement above may exhibit at least one of the following conditions: * Clicking sound coming from shifter after it is placed and kept in reverse, neutral or drive position (2024 only) * Shifter will not shift out of park/into park * Shifter will not shift out of gear * Shifter will not stow/unstow * Shifter will move past the park position * Loose shifter lever arm at pivot * Illuminated powertrain malfunction (wrench) indicator * DTC P0929:77, P0929:00, P0929:07 and/or P0929:9A This may be due to a faulty GSM and/or connector C211 pin push out on circuit CCB61 or an open on circuit CCB61, between the anti-lock brake system (ABS) module and the body control module (BCM). Note: If the gear shifter lever will not shift into park, the transmission will automatically shift into park when the Return to Park function is triggered.
SSM 53379
Service Bulletin/Repair Instructions
Some 2023-2025 F-150 Raptor vehicles equipped with a 5.2L engine may exhibit an exhaust rattle/rasp on a cold start.
TSB 25-2008
Service Bulletin/Repair Instructions
Some of the vehicles listed in the Model statement above may exhibit a condition where the turbocharger wastegate will make a rattling noise.
SSM 53360
Service Bulletin/Repair Instructions
Some 2023-2025 F-Super Duty and 2024-2025 F-150 vehicles were not produced with a factory wired keyless entry keypad.
25-OTA TCU-24.2.5.9 F-150
Over The Air
Quality improvements include: -Robustness action to improve connectivity and location dependent features.
24B67
Other
Certain 2024 Model Year F-150 Full Hybrid Electric Vehicles (FHEV) and Trim Levels Lariat/XLT/XL/Pro with a 3.5L Hybrid Engine — Upper Radiator Air Deflector Repair
24-OTA PT-24.12.0 F-150
Over The Air
Quality improvements include: -Powertrain Control Module recalibration which enables the high speed protection strategy to ensure the Air Conditioning compressor works within the defined speed levels
SSM 53305
Service Bulletin/Repair Instructions
Some 2017-2025 Ford and Lincoln vehicles equipped with a 10R60/10R80/10R80 MHT/10R100 transmission may exhibit a whine noise at idle and/or while driving.
TSB 24-2442
Service Bulletin/Repair Instructions
Some 2021-2024 F-150 vehicles equipped with a 3.5L PowerBoost engine may exhibit a "12V Battery State of Charge Low" or "Charging System Service Soon" Message displayed in the IPC and/or "Remote Features Disabled To Preserve Battery" in FordPass.
TSB 24-2441
Service Bulletin/Repair Instructions
Some 2024 F-150 vehicles equipped with a 2.7L EcoBoost engine may exhibit an engine over-temperature warning displayed in the IPC and an illuminated MIL with DTCs P1299 and/or P2C39 stored in the PCM.
SSM 53174
Service Bulletin/Repair Instructions
Various vehicles equipped with a 2.7L or a 3.0L gas engine may require a crankshaft bolt replacement during repairs. Various vehicles equipped with a 2.7L or a 3.0L gas engine may require a crankshaft bolt replacement during repairs.
TSB 24-2405
Service Bulletin/Repair Instructions
Some 2024 F-150 vehicles built on or before 14-May-2024 equipped with a 3.5L PowerBoost engine and 2024 F-150 vehicles equipped with a 3.5L EcoBoost or 5.2L engine may exhibit an illuminated MIL with DTC P2C90 stored in the PCM.
TSB 24-2398
Service Bulletin/Repair Instructions
Some 2024 F-150 non-Lightning vehicles may exhibit an IPC message "Advanced Lighting Features Are Temporarily Unavailable" and DTC U211B:87 in the HCM when a diagnostic self-test is performed.
SSM 53105
Service Bulletin/Repair Instructions
Some 2024 F-150 vehicles built on or before 15-Aug-2024 equipped with BlueCruise (minor feature code DBCBD) and/or lane centering (minor feature code DBCAY) that are also equipped with the Max Tow Package (minor feature code C1CAP) and/or a 3.5L PowerBoost engine may exhibit a subtle back and forth movement of the steering wheel with the BlueCruise feature and/or lane centering feature active.
SSM 53096
Service Bulletin/Repair Instructions
024 F-150 non-Lightning vehicles not equipped with a factory installed integrated trailer brake controller must have specific vehicle content from the factory to enable successful customer-pay upgrade to the integrated trailer brake controller.
SSM 53088
Service Bulletin/Repair Instructions
Some vehicles equipped with SYNC4 may exhibit one or more of the following symptoms after all currently available accessory protocol interface module (APIM) software updates have been performed.
TSB 24-2331
Service Bulletin/Repair Instructions
Some 2018-2024 F150/Edge, 2018 MKX, 2019-2023 Nautilus, 2020-2025 Explorer/Aviator, 2021-2024 Bronco, and 2024 Ranger vehicles equipped with a 2.7L EcoBoost or a 3.0L EcoBoost engine may exhibit an engine oil leak from the crankshaft rear seal with retaining plate.
SSM 53061
Service Bulletin/Repair Instructions
Some 2021-2024 F-150 and 2023-2024 F-Super Duty vehicles may exhibit an inoperative A/C system that only blows warm air with diagnostic trouble code (DTC) P2CFC stored in the body control module C (BCMC).
SSM 53053
Service Bulletin/Repair Instructions
Some 2024 F-150 vehicles built on 01-Apr-2024 and through 15-Aug-2024 equipped with BlueCruise (minor feature code DBCBD) and/or lane centering (minor feature code DBCAY) that are also equipped with the Max Tow Package (minor feature code C1CAP) and/or a 3.5L PowerBoost engine may exhibit a subtle back and forth movement of the steering wheel with the BlueCruise feature and/or lane centering feature active.
SSM 53040
Service Bulletin/Repair Instructions
While performing a transmission repair on some 2012-2024 Ford and Lincoln vehicles, a transmission seal kit may be on backorder due to supply chain interruptions. While performing a transmission repair on some 2012-2024 Ford and Lincoln vehicles, a transmission seal kit may be on backorder due to supply chain interruptions.
SSM 53037
Service Bulletin/Repair Instructions
Some 2021-2024 F-150 non-Lightning vehicles may exhibit an illuminated powertrain malfunction (wrench) indicator with diagnostic trouble codes (DTCs) P2122, P2123, P2127, P2128, and/or P2138 stored in the powertrain control module (PCM).
SSM 53020
Service Bulletin/Repair Instructions
An intermittent black screen in the vehicle center display screen with a "Camera Is Unavailable. Please Contact Your Dealership." message in the instrument panel cluster (IPC) when the vehicle is in reverse and DTC B1578:89 stored in the image processing module A (IPMA) may be present on some of the following Ford and Lincoln vehicles: * 2024 F-150/F-Super Duty built on or before 08-Apr-2024 * 2024 Expedition/Navigator built on or before 07-Mar-2024 * 2024 Corsair built on or before 30-May-2024 * 2021-2024 Mustang Mach-E built on or before 20-May-2024
SSM 53023
Service Bulletin/Repair Instructions
Some 2024 F-150 non-Lightning vehicles equipped with minor feature codes C2BAW, C1CAG and FDDAA may require the installation of a new trailer brake contoller kit at the request of the customer.
SSM 53018
Service Bulletin/Repair Instructions
Some 2021-2024 Ford and Lincoln vehicles may exhibit diagnostic trouble codes (DTCs) U2100 and/or U3002 stored in the cruise control module (CCM), side obstacle detection control module LH (SODL), side obstacle detection control module RH (SODR), side obstacle detection control module C (SODCMC) and/or side obstacle detection control module D (SODCMD) after a module replacement.
24-OTA SU 10.1.0 F-150
Over The Air
Quality improvements include: -Trailer Maintenance Menu will appear on the Towing Menu and User will be able to enable and disable Trailer Maintenance Reminders. -Customer will be able to use the Charge Assist application at all times to find the public charging locations.
SSM 52967
Service Bulletin/Repair Instructions
Some of the following vehicles may exhibit a condition where the passive key will not program to the vehicles:
SSM 52980
Service Bulletin/Repair Instructions
Some of the following vehicles may exhibit one passive key that is unable to start the vehicle or activate the passive entry feature; however, all remote keyless entry (RKE) physical button functionality works correctly and the second passive key will have full/correct functionality (including being able to start the vehicle):
SSM 52925
Service Bulletin/Repair Instructions
Some 2020-2024 Explorer/Aviator/Corsair, 2021-2024 F-150/Bronco, 2023-2024 F-Super Duty, and 2024-2025 Nautilus vehicles may experience the overhead console sunglass bin cannot be locked in a closed position.
TSB 24-2295
Service Bulletin/Repair Instructions
Some 2021-2024 F-150 vehicles equipped with a 3.5L PowerBoost engine, may exhibit a "12V Battery State of Charge Low" or "Charging System Service Soon" Message displayed in the IPC and/or "Remote Features Disabled To Preserve Battery" in FordPass. Some vehicles may also exhibit DTC B11D9:09 and a Sync Screen message of "System Off To Save Battery".
TSB 24-2278
Service Bulletin/Repair Instructions
This article supersedes TSB 24-2227 to update the labor operation number. Some 2022-2024 F-150 vehicles built on 23-Aug-2022 and through 29-Mar-2024 equipped with a 5.0L engine may exhibit an oil leak from the oil filter adaptor to engine block mounting area. This may be due to block porosity just below the oil filter adapter near the main bearing cap outer bolt
SSM 52852
Service Bulletin/Repair Instructions
018-2024 F-150/F-Super Duty - Tailgate Step Binds/Will Not Open Or Opens/Pops Up While Driving
24-OTA SU 10.1.0 F-150
Over The Air
Quality improvements include: -Trailer Maintenance Menu will appear on the Towing Menu and User will be able to enable and disable Trailer Maintenance Reminders. - Charge assist / Public Charging is available by default application to customer. - Customer will be able to use the Charge Assist application at all times to find the public charging locations.
24B41
Service Bulletin/Repair Instructions
Certain 2024 Model Year F-150 Vehicles Equipped With A 2.7L Engine - Powertrain Control Module (PCM) Reprogram and Air Conditioning Compressor Inspection
24B56
Service Bulletin/Repair Instructions
Certain 2022-2024 Model Year F-150 BEV Vehicles Equipped with Front Park Aid Feature (Minor Feature Code HNLAB) Inoperative Front Parking Sensors - Software Update – Image Processing Module A
24P25
Service Bulletin/Repair Instructions
Certain 2024 Model Year F-150 Vehicles Brake Tube Alignment and Clip Inspection In some of the affected vehicles, the EBB brake tubes may be incorrectly routed and/or not securely clipped in place. As a result, the clip’s secondary latch could not be closed. This condition does not affect how the vehicle drives or performs; however, upon internal inspection of the brake lines the customer may notice disorderly brake line routing, two brake tubes close to or touching each other, or one brake line not properly seated in the clip
TSB 24-2260
Service Bulletin/Repair Instructions
Some 2024 F-150 vehicles built on or before 08-Aug-2024 and equipped with a 3.5L PowerBoost engine may exhibit an illuminated MIL with DTC P144B stored in the powertrain control module (PCM). This may be due to the software level of the PCM. To correct this condition, follow the Service Procedure to reprogram the PCM to the latest software level via the Ford Diagnosis and Repair System (FDRS).
TSB 24-2264
Service Bulletin/Repair Instructions
Some 2024 F-150 Lariat/XLT/XL trim level vehicles equipped with a 3.5L PowerBoost engine may exhibit a condition where the right side turbocharger will enter an overspeed condition, causing turbocharger damage and may exhibit an illuminated malfunction indicator lamp (MIL) with DTC P0299:00 stored in the powertrain control module (PCM). This may be due to the upper air deflector deforming and restricting the intake air to the turbocharger. To correct this condition, follow the Service Procedure to replace the upper air deflector.
SSM 52822
Service Bulletin/Repair Instructions
Some 2024 F-150 non-Lightning vehicles equipped with BlueCruise may exhibit a subtle back and forth movement of the steering wheel with the BlueCruise feature and/or lane centering feature active.
TSB 24-2251
Service Bulletin/Repair Instructions
This article supersedes TSB 24-2087 to update the vehicle lines, model years affected, action and service procedure. Some 2021-2024 Mustang Mach-E/F-150, 2022-2024 F-150 Lightning/Expedition/Navigator, 2023-2024 Corsair vehicles may exhibit an inoperative BlueCruise and lane centering with DTCs U2018:51 stored in the camera module - rear (CMR) and U0565:86 stored in the image processing module A (IPMA) without DTC U3000:49 stored in the CMR. This may be due to the software level of the CMR. To correct the condition, follow the Service Procedure to reprogram the CMR module using the latest software level of the Ford Diagnosis and Repair System (FDRS).
TSB 24-2253
Service Bulletin/Repair Instructions
Some 2021-2024 F-150 non-Lightning vehicles may exhibit a condition where the SelectShift®/SelectShift transmission will downshift to a lower gear when in drive (D) and shifting to a higher gear will be unavailable in the IPC. Downshifting may continue, when safe entry conditions are met for each gear, and the IPC display will show the available gears counting down one by one as the vehicles' speed and engine rpm decreases. This may be due to a chafed wire harness in the SelectShift® +/- circuit. To correct the condition, follow the Service Procedure to repair the circuit.
TSB 24-2259
Service Bulletin/Repair Instructions
Some 2024 F-Super Duty/F-150 vehicles may exhibit a concern where the vehicle's center display screen gets stuck in a reboot loop of the Ford logo and eventually goes black. This may be due to a concern with the software on the telematics control unit module (TCU). To correct the condition, follow the Service Procedure to reprogram the TCU and then perform a battery disconnect to make sure the accessory protocol interface module (APIM) receives the correct date from TCU.
TSB 24-2200
Service Bulletin/Repair Instructions
Some 2024 F-150 vehicles built on or before 14-May-2024 equipped with a 3.5L PowerBoost may exhibit an illuminated MIL with DTC P2C90 stored in the powertrain control module (PCM). To correct this condition, perform the Service Procedure to to inspect the positive crankcase ventilation (PCV) system and reprogram the PCM to the latest software level via the Ford Diagnosis and Repair System (FDRS).
SSM 52799
Service Bulletin/Repair Instructions
Some 2024 F-150 vehicles may exhibit diagnostic trouble code (DTC) U211B:87 in the headlamp control module (HCM) when a diagnostic self-test is performed.
24U04 S1
Service Bulletin/Repair Instructions
Certain 2024 Model Year F-150, F-150 Lightning, F-150 Raptor, 2024 Ranger, 2024 Ranger Raptor Enhanced Pre-Delivery Inspection (PDI) Vehicles in this Update Before Sale program were selected for an enhanced pre-delivery inspection due to Ford's continued focus on launch quality. Reason for supplement: updated tech instructions
SU ECG-24.2.5.6.2 F-150
Over The Air
Quality Improvement include: -Update to Enhanced Central Gateway (ECG) module software to prevent battery draining when vehicle is parked. - Corrects Sync screen to display correct software update status - Addresses potential vehicle no start after OTA update.
SSM 52772
Service Bulletin/Repair Instructions
Some 2020-2024 F-150, 2021-2024 Bronco, and 2024 Ranger vehicles equipped with a 2.7L or 3.0L EcoBoost engine may exhibit a ticking/tapping or rattle type noise from the top front cover area of the engine on initial start-up after a cold soak of 6 hours or more that may last for 2-5 seconds. This may be due to a stuck internal component of the variable cam timing (VCT) unit.
SSM 52773
Service Bulletin/Repair Instructions
2023-2024 F-150/Escape/Explorer/Maverick and 2024 Nautilus vehicles equipped with a full hybrid electric vehicle (FHEV) powertrain may exhibit diagnostic trouble codes (DTCs) P0A7D and/or P0DE6 and the vehicle identification number (VIN) is not recognized by the Midtronics xRC-3363 High Voltage Battery Rescue Charger. This may be due to the software level of the Midtronics xRC-3363 High Voltage Battery Rescue Charger.
SSM 52774
Service Bulletin/Repair Instructions
Some 2020-2024 Escape/Explorer, 2021-2024 F-150, 2022-2024 Maverick and 2024 Nautilus vehicles equipped with a full hybrid electric vehicle (FHEV) powertrain may exhibit a cable connection error screen from the Midtronics xRC-3363 High Voltage Battery Rescue Charger. The xRC-3363 will prompt the technician to verify the low voltage connections when no actual fault is present. This may be due to the software level of the Midtronics xRC-3363 High Voltage Battery Rescue Charger.
TSB 24-2227
Service Bulletin/Repair Instructions
This article supersedes TSB 24-2166 to update the parts list. Some 2022-2024 F-150 vehicles built on 23-Aug-2022 and through 29-Mar-2024 equipped with a 5.0L engine may exhibit an oil leak from the oil filter adaptor to engine block mounting area. This may be due to block porosity just below the oil filter adapter near the main bearing cap outer bolt. To correct the condition, follow the Service Procedure to inspect the engine block for a porosity leak.
24-OTA HVAC-24.5.0 F150
Over The Air
Quality improvements include: Enhanced air flow through the vents of Heating Ventilating and Air Conditioning unit
SSM 52743
Service Bulletin/Repair Instructions
Some 2024 F-150 vehicles equipped with console shift may exhibit a clicking sound coming from the shifter after it is placed and kept in the reverse, neutral or drive positions. This may be due to the software in the gear shift module (GSM). To correct this concern, reprogram the GSM using the latest software level of the Ford Diagnosis and Repair System (FDRS) diagnostic scan tool.
SSM 52738
Service Bulletin/Repair Instructions
Some 2021-2024 Bronco/F-150 (non-Lightning) vehicles may exhibit a "Check Charging System" message in the instrument panel cluster (IPC) while the charging system is fully operational and there are no diagnostic trouble codes (DTC) stored related to the charging system. This may be due to the customer using an aftermarket programmer to change body control module (BCM) configuration.
SSM 52734
Service Bulletin/Repair Instructions
Some 2024 F-150 vehicles may exhibit inoperative power exterior mirror glass adjustment with diagnostic trouble codes (DTCs) B1C09:11 and B1C10:11 in the driver's door module (DDM) or B1C11:11 and B1C12:11 in the passenger's door module (PDM). This may be due to module software logic responding to repetitive mirror switch input toggled up/down or left/right too quickly.
SSM 52730
Service Bulletin/Repair Instructions
Some 2023-2024 F-Super Duty and 2024 F-150/Nautilus vehicles may set DTC U211B:51 in the telematics control unit (TCU) module after a software update on the TCU is performed at dealer or via over the air (OTA) Update. The DTC U211B:51 in the TCU has no effect on vehicle functionality or connectivity. Replacement or reprogramming of the TCU will not resolve this condition. DTC U211B:51 should be ignored if no other DTCs are present in the TCU and no symptoms present. No further service action is required.
24-OTA DDM-24.19.3 F-150
Over The Air
Quality improvements include: -Enhances the folding mirror functionality & reduce window bounce back.
SSM 52723
Service Bulletin/Repair Instructions
Some 2024 F-150 non-Lightning vehicles built on or before 03-Jun-2024 may exhibit diagnostic trouble code (DTC) B15F0:15 in the image processing module A (IPMA) when a diagnostic self-test is performed. This may be due to an IPMA communication error within a specified timeframe.
SSM 52718
Service Bulletin/Repair Instructions
Some 2024 F-150 non-Lightning vehicles may exhibit modules on the high-speed controller area network 3 (HS-CAN3), medium-speed controller area network 1 (MS-CAN1), medium-speed controller area network 2 (MS-CAN2), and/or the flexible data rate controller area network 2 (FD-CAN2) not responding to the Ford Diagnosis and Repair System (FDRS) and the modules on these networks fail the network test without any diagnostic trouble codes (DTCs) tied to the affected modules. The modules on the flexible data rate controller area network 2 (FD-CAN1) and the high-speed controller area network 1 (HS-CAN1) will communicate with the FDRS. Vehicles equipped with a power opening/closing tailgate may also exhibit an intermittent inoperative power tailgate. This may be due to the gateway module A (GWM) not being configured properly. To correct this condition, download and run the GWM - Gateway Module A (GWM) Configuration application using the latest version of the FDRS. For claiming, use causal part number 14G490 and applicable labor times from Section 10 of the Service Labor Times Standard (SLTS) Manual.
24-OTA-BCM-24.3.0-F-150
Over The Air
Quality improvements include: -Robustness action to improve the Passive Entry Passive Start (keyless entry with pushbutton start) & unintended No-Key Detected Popups in the instrument cluster.
TSB 24-2211
Service Bulletin/Repair Instructions
Some 2024 F-150 non-Lightning vehicles may exhibit passive entry feature inoperative on all doors and/or "No Key Detected" message in the IPC, even though the 12V battery state of charge (SOC) is over 50% and no diagnostic trouble codes (DTCs) are stored in the BCM. This may be due to the software level of the body control module (BCM). To correct this condition, follow the Service Procedure to reprogram the BCM using the latest software version of the Ford Diagnosis and Repair System (FDRS) scan tool.
SSM 52683
Service Bulletin/Repair Instructions
Some 2024 F-150 Lightning vehicles may set diagnostic trouble code (DTC) B15F0:15 in the image processing module A (IPMA) when a diagnostic self-test is performed. This may be due to an IPMA communication error within a specified timeframe. DTC B15F0:15 does not affect vehicle durability with no effect on vehicle operation and no additional diagnosis or service is required for this condition at this time. Replacement or reprogramming of the IPMA will not resolve this condition. Inform customers that they can continue to drive the vehicle and engineering is currently working on a solution for this condition and will be released over-the-air (OTA) expected in Q4 2024. Software will update automatically if vehicle connectivity is enabled in the vehicle's settings. Schedule a service visit for customers who have disabled vehicle connectivity or who report that they did not receive the update by December 2024.
SSM 52656
Service Bulletin/Repair Instructions
Some 2021-2024 F-150/Bronco and 2023-2024 Escape/F-Super Duty vehicles built with SYNC 4 require a connected phone with Android Auto or Apple CarPlay active to enable voice interactions and use of the steering wheel voice control button. This is due to the affected vehicles not having built in voice interactions capability. Vehicles with built in voice interaction capability can be identified as also being equipped with the built in connected navigation feature which includes a navigation tab on the center display screen. Diagnostics should only be performed for voice interactions on vehicles equipped with built in voice interaction capability or with Android Auto or Apple CarPlay active.
TSB 24-2189
Service Bulletin/Repair Instructions
Some 2021-2024 F-150 non-Raptor vehicles equipped with 4WD and ESOF transfer case (minor feature code FMLAS) may exhibit an intermittent grinding/hum/rumble noise from the front wheel area while in 2WD that goes away when the vehicle is put into 4WD. These vehicles will also have no diagnostic trouble codes (DTCs) stored in the transfer case control module (TCCM). To confirm a vehicle is built with a certain minor feature code, review the build information by double-clicking the vehicle identification number (VIN) in the upper left corner in the Professional Technician System (PTS). This may be due to incomplete disengagement of the integrated wheel end (IWE) actuator assemblies. To correct this condition, follow the Service Procedure to replace IWE actuator assemblies
24B40
Service Bulletin/Repair Instructions
Certain 2024 Model Year F-150 Super Cab STX Vehicles Equipped with Black Appearance Package Installation Of Missing Running Boards In all of the affected vehicles, customers paid for the F-150 STX Black Appearance Vehicle Package per the Monroney Label (window sticker) that should had included the 6” (inch) Black Running Boards. However, both driver and passenger running boards were not installed during the manufacturing process
SSM 52633
Service Bulletin/Repair Instructions
Some 2020-2024 Escape/Corsair, 2021-2024 Bronco Sport/F-150, and 2022-2024 Maverick vehicles may exhibit a condition where the door(s) do not open using the exterior door handle(s). This may be due to an enabled door reinforcement inertia lock within the exterior door handle. This condition occurs when the doors are closed or opened with excessive force. To correct this condition, follow the door reinforcement inertia lock rest procedure that has been added to Section 501-14 of the Workshop Manual under General Procedures. For claiming, use causal part 78219A64.
24P15
Service Bulletin/Repair Instructions
Certain 2024 Model Year F150 HEV 3.5L Vehicles HEV Cylinder Misfire Detection In some of the affected vehicles, the vehicle’s Misfire Monitor falsely detects a misfire. The Malfunction Indicator Light (MIL) will illuminate if this concern is present. There is no known impact to drivability and the MIL may clear if the Misfire Monitor stops falsely detecting misfires
TSB 24-2191
Service Bulletin/Repair Instructions
Some 2024 F-150 vehicles built on or before 14-May-2024 equipped with a 3.5L PowerBoost may exhibit an illuminated MIL and set cylinder misfire DTCs P0300, P0316, P0301, P0302, P0302, P0304, P0305 and/or P0306. This may be due to the software level of the powertrain control module (PCM). To correct this condition, perform the Service Procedure to reprogram the PCM to the latest software level via the Ford Diagnosis and Repair System (FDRS).
SSM 52610
Service Bulletin/Repair Instructions
Some 2021-2024 F-150 and 2023-2024 Expedition/Navigator vehicles equipped with a 3.5L EcoBoost engine may exhibit a rattle/scraping noise from the bellhousing area on start-up. This may be due to the torque converter studs contacting the engine-to-transmission spacer plate (separator plate). To correct this condition, remove the transmission and flexplate and inspect the engine-to-transmission spacer plate and torque converter studs for wear/damage. If wear/damage is found, replace the engine-to-transmission spacer plate. Refer to Workshop Manual (WSM) Section 303-01 Engine - 3.5L EcoBoost (BM), Removal and Installation, Crankshaft Rear Seal. When reinstalling the starter motor, make sure the starter is flush with the engine-to-transmission spacer plate prior to tightening the studbolts. Failure to do so may result in damaging the newly installed engine-to-transmission spacer plate.
SSM 52607
Service Bulletin/Repair Instructions
Some 2021-2024 F-150 non-Lightning vehicles may exhibit turn signal indicators on the instrument panel cluster (IPC) flashing fast when activated after running the IPC - Towbar Configuration application using the Ford Diagnosis and Repair System (FDRS) scan tool without any exterior turn signals being inoperative. The exterior turn signals will function normally. The IPC - Towbar Configuration application has recently been updated to correct this issue. To correct this condition, download and rerun the latest version of the IPC - Towbar Configuration application using the latest software level of the FDRS scan tool.
OTA TCU-24.2.4.10 F-150
Over The Air
Quality improvements include: -Robustness action to improve connectivity functionality of Google Automotive Services. -Pre theft alerts notification via Ford Pass is updated. -Robustness action to prevents TCU from providing bad Uinversal Time Clock Time/Date to Sync.
SSM 52594
Service Bulletin/Repair Instructions
Some 2023-2024 F-150 non-hybrid/non-Lightning vehicles built on or after 01-Mar-2023 may exhibit an illuminated battery malfunction indicator and/or illuminated ABS malfunction indicator which may be accompanied by a Check Brake System message and/or 12V Battery State Of Charge Low message in the instrument panel cluster (IPC) with diagnostic trouble code (DTC) U3003:16 stored in the ABS module. This may be due to the state of charge of the battery. The Workshop Manual (WSM) has recently been updated with improved diagnostics for this condition. Refer to the WSM, Section 206-09 Anti-Lock Brake System (ABS) and Stability Control, Diagnosis and Testing, Anti-Lock Brake System (ABS) and Stability Control - Electric, Pinpoint Tests, Pinpoint Test A: ABS Voltage Supply Concerns for applicable diagnostics.
SAN Vol2 Issue 4
Other
The Service Awareness Newsletter is an informal communication that contains information that may not be presently available in a TSB, SSM, GSB, or other electronic communication. This article includes information on warranty, technical service tips and other service information
SSM 52574
Service Bulletin/Repair Instructions
Some vehicles equipped with SYNC4 may exhibit one or more of the following symptoms after all currently available accessory protocol interface module (APIM) software updates have been performed. - General system performance, stability, and intermittent system reboots. - Intermittent Wireless CarPlay or Android Auto function. - Phone related concerns with intermittent No Audio or Static. - Navigation/global positioning system (GPS) related concerns through CarPlay and Android Auto. - Alexa function consistency and stability. These symptoms may be due to the software in the APIM. Replacing the APIM will not resolve these symptoms for the customer. Before returning the vehicle to the customer, review the procedures within Workshop Manual, Section 415-00 and ensure the latest APIM software is installed. Refer to General Service Bulletin (GSB) 23-7146 for help determining the latest available level of software. IMPORTANT: some module software updates will only display as available on Ford Diagnosis and Repair System (FDRS) after prerequisite modules are updated. This may require the technician to update certain modules multiple times during the service visit, before the latest APIM software is accessible in FDRS. If symptoms continue after latest APIM software has been installed, inform customers that Ford is working on additional software enhancements which are expected to be delivered over-the-air (OTA) by Q4 2024 on F-150, F-150 Lightning, Mustang Mach-E, Mustang, Escape, Corsair, Expedition, Navigator, Bronco, Mustang, and 2023-2024 F-Super Duty. Software will update automatically if vehicle connectivity is enabled in the vehicle's settings. For all other vehicles with SYNC4, schedule a service visit for customers in October 2024, when the updated APIM software is expected to be available to dealers. Monitor OASIS for additional information.
TSB 24-2166
Service Bulletin/Repair Instructions
This article supersedes TSB 24-2054 to add 2024 models and update the production fix date. Some 2022-2024 F-150 vehicles built on 23-Aug-2022 and through 29-Mar-2024 equipped with a 5.0L engine may exhibit an oil leak from the oil filter adaptor to engine block mounting area. This may be due to block porosity just below the oil filter adapter near the main bearing cap outer bolt. To correct the condition, follow the Service Procedure to inspect the engine block for a porosity leak.
24U07
Service Bulletin/Repair Instructions
Certain 2024 Model Year F150 vehicles - Update HVAC module
SSM 52548
Service Bulletin/Repair Instructions
Various vehicles equiped with 10R80/10R80 MHT/10R100/10R140 transmissions may require replacement of the seal kits (7153) when internal repairs are being performed. These kits come with 4 wheel drive (4WD) seals and will no longer include the 2WD seals. When working on a 2WD vehicle, any 2WD seals must be ordered separately. Refer to the parts catalog for the proper 2WD seals required.
SSM 52549
Service Bulletin/Repair Instructions
Some 2024 F-150 Lightning vehicles placed in emergency tow state may exhibit a missing pop-up message from the instrument panel cluster (IPC) during early vehicle re-entry with the key in the OFF position. If the vehicle has not fully entered sleep mode or locked, entry through any door within 10-30 minutes may not induce pop-up message visibility when the key is still in the OFF position. Changing the ignition key state to ON will result in a visible emergency tow pop-up message in the IPC. This may be due to the IPC software. Replacement or reprogramming of the IPC will not resolve this condition. Inform customers that engineering is currently working on a solution for this condition and will be released via a software update delivered over-the-air (OTA) expected in Q4 2024. Software will update automatically if vehicle connectivity is enabled in the vehicle's settings. Schedule a service visit for customers who have disabled vehicle connectivity or who report that they did not receive the update in Q4 2024. Monitor OASIS for additional information.
SSM 52543
Service Bulletin/Repair Instructions
Some 2021-2024 F-150-3.5L FHEV, 2020-2024 Explorer 3.3L FHEV, 2020-2024 Escape 2.5L FHEV, and 2022-2024 Maverick 2.5L FHEV vehicles may exhibit an illuminated MIL with DTC P237F and/or P2C23 stored in the powertrain control module (PCM) and no affect on drivability. This may be due to seal damage, corrosion and/or water intrusion in the exhaust coolant temperature (ECT) sensors 3 and/or 4 connector. Visual inspection should be completed on ECT3 and ECT4 sensors and mating connections for seal damage, water intrusion, and corrosion. If seal damage, water intrusion or corrosion is present, repair per cell 5 of the Wiring Diagram, then apply Motorcraft® XG-12 Electrical Grease to the female/vehicle side of the harness. This inspection of ECT3 and ECT4 sensors should be completed prior to starting the appropriate pinpoint test in Section 303-03 of the Workshop Manual (WSM). If DTCs P237F and/or P2C23 do not return, no further action is necessary and the replacement of the entire exhaust heat exchanger assembly is not required. If P237F and/or P2C23 returns, follow the pinpoint test in Section 303-03 of the WSM for further diagnostics.
SSM 52517
Service Bulletin/Repair Instructions
Some 2024 F-150 vehicles equipped with a gasoline, hybrid or flex fuel engine (non-Lightning) may exhibit inoperative A/C, lack of air flow and/or evidence of the evaporator freezing. This may be due to the software level of the heating, ventilation and air conditioning (HVAC) module. Reprogram the HVAC module using the latest software level of the FDRS diagnostic scan tool. Follow all on-screen instructions carefully to complete all coordinated module software updates. For claiming, use causal part RECAL and use applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.
SSM 52483
Service Bulletin/Repair Instructions
Some 2018-2019 Explorer and 2018-2024 Transit/F-150/Expedition/Navigator vehicles may exhibit an illuminated MIL with diagnostic trouble codes (DTCs) P0627, P025A, P025B, P00C6, P008A and/or U0109 stored in the powertrain control module (PCM). Diagnosis should include checking for an intermittent or partial disconnect of the harness to the fuel pump control module (FPCM) connector, connector pin push-outs, damaged pins/terminals, or loose/corroded grounds. Confirm FPCM connector (Explorer - C3239, Transit - C433, F-150 - C460/C4336, Expedition/Navigator - C433/C4033) is fully seated and inspect applicable grounds (Explorer G302, Transit - G401, F-150 - G401, Expedition/Navigator - G403/G406) prior to performing guided diagnostics or replacing any components.
SSM 52476
Service Bulletin/Repair Instructions
All accessory stick-on keyless entry keypads come with a wallet card containing the master code. If the accessory keypad was factory installed, this card will be placed in the glove box and should be handed to the vehicles owner during initial delivery. Unlike the integrated (wired) factory keypad, the accessory keypad master code cannot be retrieved from the vehicle using a diagnostic scan tool. If the wallet card for an accessory keypad is lost, follow these steps to recover the code. Dealer Key Code access is granted through the Dealer Program Enrollment System (DPES); dealership management can authorize users. The authorized user must go to FMCDealer.com > Parts and Service > Parts Product Line Information > Keys/Entry Devices > Aftermarket Keyless Entry Keypad Code Access. Follow the instructions on the screen to obtain the master code for the accessory keypad.
TSB 24-2117
Service Bulletin/Repair Instructions
Some 2024 F-150 non-Lightning vehicles equipped with minor feature codes C2BAW and FDDAA may exhibit an intermittent Trailer Brake System Fault See Manual message in the instrument panel cluster (IPC), inoperative trailer brake controller, and/or diagnostic trouble codes (DTCs) U0131:87, U0140:87, U0100:87 and/or U0121:87 stored in the trailer module (TRM) when installing the trailer brake controller kit ML3Z-19H332-AB. To confirm a vehicle is built with a certain minor feature code, review the build information by double-clicking the vehicle identification number (VIN) in the upper left corner in the Professional Technician System (PTS). Trailer brake controller kit ML3Z-19H332-AB does not include the correct TRM for 2024 F-150 vehicles, and this kit should not be installed on 2024 F-150 vehicles.
SSM 52468
Service Bulletin/Repair Instructions
Some 2021-2024 F-150 vehicles may exhibit a side door ajar and/or a hood ajar warning message displayed in the instrument panel cluster (IPC) with or without diagnostic trouble codes (DTC) P166B, B1175, B1176, B11C1 and/or B11C0. This may be due to a misalignment of the the door or hood and/or their strikers. Before attempting any component diagnosis or replacement, check the door and/or hood and their strikers for proper alignment. Refer to Workshop Manual (WSM), Section 501-03 alignment procedures. If the doors and hood are properly aligned, continue with normal diagnostics.
OTASU242010SYNCF
Service Bulletin/Repair Instructions
Quality improvements include: - SYNC Screen Stability Improvements.
24U04
Service Bulletin/Repair Instructions
Certain 2024 Model Year F-150, F-150 Lightning, F-150 Raptor, 2024 Ranger, 2024 Ranger Raptor Enhanced Pre-Delivery Inspection (PDI)
SSM 52447
Service Bulletin/Repair Instructions
Some 2020-2024 F-150 and 2021-2024 Bronco vehicles equipped with a 2.7L or 3.0L EcoBoost engine may exhibit a ticking/tapping or rattle type noise from the top front cover area of the engine on initial start-up after a cold soak of 6 hours or more that may last for 2-5 seconds. This may be due to a stuck internal component of the variable cam timing (VCT) unit. To correct the condition, replace all 4 of the VCT units following Workshop Manual (WSM), Section 303-01. For claiming, use causal part 6C525 and applicable labor operations in Section 6 of the Service Labor Time Standards (SLTS) Manual. If labor times are not available, claim M-time.
SSM 52410
Service Bulletin/Repair Instructions
Various vehicles have had pinpoint tests, guided routines and the Warranty and Policy Manual recentlyupdated for diagnostics and repairs on SYNC generation 3 and later applications. When performingdiagnostics and repairs on SYNC Gen 3 or later, select the diagnostics tab and search for related symptoms,DTCs and keywords. The search results will be shown in the search results pane. Read and follow allTechnical Service Bulletins (TSB), Special Service Message (SSM)s or General Service Bulletin (GSB) first if abulletin specifically addresses the vehicle concern. If there are no messages, run the appropriate diagnosticpinpoint test found in the Workshop Manual (WSM). Follow the steps in the pinpoint test. Make sure to note thetitle of the guided routine, using the correct one for the vehicle's symptom or diagnostic trouble code (DTC) iscritical. Depending on the outcome of the pinpoint test, a repair validation code (RVC) may be generated eitherin the pinpoint test or Guided Routine. If the vehicle concern still exists after following the pinpoint tests orguided routine, then a manual RVC can be generated using the RVC Assist Form. A manual RVC can only begenerated once the above process has been followed.
SSM 52384
Service Bulletin/Repair Instructions
Some 2024 F-150 vehicles may exhibit inoperative exterior mirror glass adjustment with diagnostic trouble codes (DTCs) B1C09:11 and B1C10:11 in the driver's door module (DDM) or B1C11:11 and B1C12:11 in the passenger's door module (PDM). This may be due to module software logic responding to repetitive mirror switch input toggled up/down or left/right too quickly. As an interim action, DDM/PDM functionality will resume after a sleep/wake cycle of approximately 15 minutes with the doors locked and the key in the OFF position. Inoperative outside mirror glass adjustment with DTCs B1C09:11 and B1C10:11 in the DDM or B1C11:11 and B1C12:11 in the PDM does not affect vehicle durability and no additional diagnosis or service is required for this condition at this time. Inform customers that they can continue to drive the vehicle and a solution for this condition is expected in Q3 2024. Replacement or reprogramming of the DDM/PDM will not resolve this condition. Monitor OASIS for additional information and schedule service appointments for customers once the repair becomes available.
SSM 52370
Service Bulletin/Repair Instructions
Some 2023-2024 F-150 and 2024 Bronco/Transit vehicles may exhibit Apple Carplay Bluetooth connectivity concerns. This may be due to the accessory protocol interface module (APIM) software. To correct this concern, perform a soft reset by pressing the Power and Seek Foward buttons for 5 seconds, or use the SYNC Module Reset function of the Ford Diagnosis and Repair System (FDRS). For claiming, use causal part 14G670 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.
OTAPU102410CHAUF
Service Bulletin/Repair Instructions
Quality Improvements include: - Fix the no audio out of random speakers issue.
SSM 52343
Service Bulletin/Repair Instructions
Some 2024 F-150 vehicles may exhibit no audio output when using Spotify. Audio output may recover with a key cycle. This may be due to the accessory protocol interface module (APIM) software. Replacement or reprogramming of the APIM will not resolve this condition. Inform customers that engineering is currently working on a solution for this condition and will be released via Ford Power-Up software updates delivered over-the-air (OTA) expected in Q3 2024. Software will update automatically if vehicle connectivity is enabled in the vehicle's settings. Schedule a service visit for customers who have disabled vehicle connectivity or who report that they did not receive the update in Q3 2024. Monitor OASIS for additional information.
SSM 52344
Service Bulletin/Repair Instructions
Some 2024 F-150 vehicles may exhibit no audio output when using Spotify. Audio output may recover with a key cycle. This may be due to the accessory protocol interface module (APIM) software. Replacement or reprogramming of the APIM will not resolve this condition. Inform customers that engineering is currently working on a solution for this condition and will be released via Ford Power-Up software updates delivered over-the-air (OTA) expected in Q3 2024. Software will update automatically if vehicle connectivity is enabled in the vehicle's settings. Schedule a service visit for customers who have disabled vehicle connectivity or who report that they did not receive the update in Q3 2024. Monitor OASIS for additional information.
SSM 52345
Service Bulletin/Repair Instructions
Some 2022-2024 various Ford/Lincoln vehicles equipped with SYNC 4 may experience concern where customers are receiving an error message when trying to enroll in connected services. This may be due to the gateway module (GWM) software. To correct the concern, download and run the Transport and Factory Mode Deactivation app: under HS1 modules select BCM > Transport and Factory Mode > Download > Run. When the pop-up message appears for Change Vehicle Mode - Transport/Factory/Normal Mode, press OK. This will proceed to the Transport and Factory Mode Deactivation screen, select Unlock Vehicle Connectivity Settings (21 MY + Vehicles). A pop-up message appears noting Vehicle Is Now In Normal Mode, select OK. This will return to the Transport and Factory Mode Deactivation screen, select Exit. A final pop-up notification stating that the application is finished, select OK. For claiming, use causal part 14G490 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.
SSM 52335
Service Bulletin/Repair Instructions
For 2015-2024 Ford and Lincoln vehicles equipped with turbocharged engines and customer concern of an engine oil leak, refer to Workshop Manual (WSM), Section 303-00 for oil leak inspection and testing methods. Ford has evaluated turbochargers replaced for oil leak symptoms and although oil may collect on the external surface of a turbocharger, it is extremely rare for a turbocharger assembly to be the root cause of the oil leak. Careful inspection of the turbocharger oil feed and drain tubes should be performed along with the recommended WSM procedures as needed. Warranty claims for turbocharger replacement going forward will be assessed.
SSM 52328
Service Bulletin/Repair Instructions
Some 2021-2024 Bronco/F-150, 2023-2024 Escape/F-Super Duty vehicles equipped with SYNC 4 may experience a concern during accessory protocol interface module (APIM) programming where the vehicle's center display screen indicates USB Error. This may be due to a lack of memory space available to perform the APIM software update. If it is a memory concern, the Ford Diagnosis and Repair System (FDRS) will provide an option to delete the voice application. Re-enter the module programming and when prompted, do not select first option - SYNC Module (APIM) Software Update, select the second option - Delete Voice Application(s) From Module. Once deleted, run the SYNC Module (APIM) Software Update as directed, this will update the software and automatically reload the voice app. If the voice delete option is not available, continue with normal diagnostics in the Workshop Manual, Section 418.
SSM 52309
Service Bulletin/Repair Instructions
Some 2024 F-150 vehicles may set diagnostic trouble code (DTC) P0534:00 in the powertrain control module (PCM) when a diagnostic self-test is performed. This may be due to the PCM responding to large changes in ambient temperatures from warm to below freezing when the vehicle has less than 62 miles (100 km) and still in a rapid learn mode for the ambient air temperature logic. The rapid update to the temperature can result in the vehicle setting this DTC. DTC P0534:00 does not affect vehicle drivability and has no effect on vehicle operation. No additional diagnostics or service is required for this condition at this time. DTC P0534:00 is a background diagnostic code for service only and does not illuminate the malfunction indicator lamp (MIL), powertrain malfunction indicator (wrench), or provide any indication to the vehicle operator. Inform customers that they can continue to drive the vehicle and engineering is currently working on a solution for this condition that is expected in Q2 2024. Replacement or reprogramming of the PCM will not resolve this condition. Monitor OASIS for additional informati
SSM 52310
Service Bulletin/Repair Instructions
Some 2024 Nautilus and F-150 vehicles may incorrectly list the keyless entry keypad code card on the loose item checklist. 2024 Nautilus and F-150 vehicles in North America do not include keyless entry keypad code cards. Clients are now able to retrieve the vehicle's keyless entry keypad master access code in vehicle by following the instructions in the master access code card (available only on F-150) or in the Owners Manual > Keyless Entry Keypad Master Access Code. This process requires the use of two programmed intelligent access keys.
SSM 52311
Service Bulletin/Repair Instructions
Some 2024 F-150 vehicles may set diagnostic trouble code (DTC) B15F0:15 in the image processing module A (IPMA) when a diagnostic self-test is performed. This may be due to a IPMA communication error within a specified timeframe. DTC B15F0:15 does not affect vehicle durability with no effect on vehicle operation, and no additional diagnosis or service is required for this condition at this time. Inform customers that they can continue to drive the vehicle and engineering is currently working on a solution for this condition that is expected in Q2 2024. Replacement or reprogramming of the IPMA will not resolve this condition. Monitor OASIS for additional information and schedule service appointments for customers once the repair becomes available.
SSM 52312
Service Bulletin/Repair Instructions
Some 2024 F-150 vehicles may exhibit a pop up message stating the Owner's Manual is not available while the vehicle is in motion. A preliminary pop up message will ask if you are the passenger. After selecting Yes I Am The Passenger, the pop stating Not Available still appears in the center display screen and the Owner's Manual cannot be accessed. This may be due to the accessory protocol interface module (APIM) software. Replacement or reprogramming of the APIM will not resolve this condition. Inform customers that engineering is currently working on a solution for this condition and will be released via Ford Power-Up software updates delivered over-the-air (OTA) expected in Q3 2024. Software will update automatically if vehicle connectivity is enabled in the vehicle's settings. Schedule a service visit for customers who have disabled vehicle connectivity or who report that they did not receive the update in Q3 2024. Monitor OASIS for additional information.
SSM 52314
Service Bulletin/Repair Instructions
During service and repair requiring removal and replacement of a crankshaft bolt and/or crankshaft damper, achieving proper torque of the crankshaft pulley bolt is critical. Incorrect torque may allow the bolt to loosen resulting in the timing gear breaking and engine damage. Replacement of the bolt is critical to the repair and accurately following the installation procedure in the Workshop Manual (WSM) Section, 303-01 is extremely important. The bolt torque procedure can be found in the crankshaft front seal removal and installation procedure or in the engine assembly procedure.
SSM 52315
Service Bulletin/Repair Instructions
Some 2024 F-150 vehicles may exhibit an inoperative steering wheel voice command button when trying to make a phone call. This may be due to the accessory protocol interface module (APIM) software. Replacement or reprogramming of the APIM will not resolve this condition. Inform customers that engineering is currently working on a solution for this condition and will be released via Ford Power-Up software updates delivered over-the-air (OTA) expected in Q3 2024. Software will update automatically if vehicle connectivity is enabled in the vehicle's settings. Schedule a service visit for customers who have disabled vehicle connectivity or who report that they did not receive the update in Q3 2024. Monitor OASIS for additional information.
SSM 52316
Service Bulletin/Repair Instructions
Some 2024 F-150 vehicles may exhibit non-responsive media streaming requests when utilizing Alexa voice commands. Media selections can still be selected through the center display screen. This may be due to the accessory protocol interface module (APIM) software. Replacement or reprogramming of the APIM will not resolve this condition. Inform customers that engineering is currently working on a solution for this condition and will be released via Ford Power-Up software updates delivered over-the-air (OTA) expected in Q3 2024. Software will update automatically if vehicle connectivity is enabled in the vehicle's settings. Schedule a service visit for customers who have disabled vehicle connectivity or who report that they did not receive the update in Q3 2024. Monitor OASIS for additional information.
SSM 52317
Service Bulletin/Repair Instructions
2023 F-Super Duty, 2023-2024 Expedition, 2024 Nautilus/F-150 vehicles will exhibit no light emitting diode (LED) confirmation from the key fob indicating that the vehicle has remote started (or not remote started). Factory key fobs with remote start no longer contain a LED feedback indicator. Do not replace the key fob for this condition. This is a normal operating characteristic and no service action is necessary.
SSM 52318
Service Bulletin/Repair Instructions
Some 2024 F-150 vehicles equipped with a 3.5L PowerBoost may set incorrect cylinder misfire DTCs while the CSER monitor is active. The CSER monitor runs for approximately 3 minutes after a cold soak start-up. If a misfire occurs while the CSER monitor is running, the powertrain control module (PCM) software strategy may set an incorrect cylinder misfire code. Prior to a repair attempt, allow the vehicle to run for at least 3 minutes and verify any individual cylinder misfire codes by performing a Power Balance Test using the Ford Diagnostic and Repair System (FDRS) scan tool. Engineering is currently working on a solution for this condition and will be released via Ford Power-Up software updates delivered over-the-air (OTA) expected in Q3 2024. Software will update automatically if vehicle connectivity is enabled in the vehicle's settings. Schedule a service visit for customers who have disabled vehicle connectivity or who report that they did not receive the update in Q3 2024. Monitor OASIS for additional information.
SSM 52319
Service Bulletin/Repair Instructions
Some 2024 F-150 Lightning vehicles equipped with a 12 inch center display and all 2024 F-150 gas engine vehicles may exhibit incorrect illumination of the parking sensor soft button on the vehicle's center display screen. This may be due to the accessory protocol interface module (APIM) software. Replacement or reprogramming of the APIM will not resolve this condition. Inform customers that engineering is currently working on a solution for this condition and will be released via Ford Power-Up software updates delivered over-the-air (OTA) expected in Q3 2024. Software will update automatically if vehicle connectivity is enabled in the vehicle's settings. Schedule a service visit for customers who have disabled vehicle connectivity or who report that they did not receive the update in Q3 2024. Monitor OASIS for additional information.
SSM 52320
Service Bulletin/Repair Instructions
Some 2024 F-150 vehicles may set diagnostic trouble code (DTC) U211B:87 in the headlamp control module (HCM) when a diagnostic self-test is performed. This may be due to a HCM communication error within a specified timeframe. DTC U211B:87 does not affect vehicle durability with no effect on vehicle operation and no additional diagnostics or service is required for this condition at this time. Inform customers that they can continue to drive the vehicle and engineering is currently working on a solution for this condition that is expected in Q2 2024. Replacement or reprogramming of the HCM will not resolve this condition. Monitor OASIS for additional information and schedule service appointments for customers once the repair becomes available.
SSM 52322
Service Bulletin/Repair Instructions
Some 2024 F-150 vehicles may exhibit an intermittent pop up message on the center display screen stating Pro Power Onboard is not available. This may be due to the accessory protocol interface module (APIM) software. Replacement or reprogramming of the APIM will not resolve this condition. Inform customers that engineering is currently working on a solution for this condition and will be released via Ford Power-Up software updates delivered over-the-air (OTA) expected in Q3 2024. Software will update automatically if vehicle connectivity is enabled in the vehicle's settings. Schedule a service visit for customers who have disabled vehicle connectivity or who report that they did not receive the update in Q3 2024. Monitor OASIS for additional information.
OTAPU0813DORUP2
Service Bulletin/Repair Instructions
Software Update 23-PU0813-DOR-UP2 for 2022-2023 MY F-150 vehicles is now available. Quality Improvements include: - Robustness action to improve the windows and mirror switches loss of functionality.
SSM 52280
Service Bulletin/Repair Instructions
Some 2021-2024 Mustang Mach-E, 2022-2024 E-Transit/F-150 Lightning vehicles may have diagnostic trouble code (DTC) P1A3C stored in the off-board charger controller module (OBCC). The P1A3C is commonly set due to an interruption of the direct current (DC) fast charging process and should be disregarded. All other DTCs stored in the OBCC are to be addressed using applicable publications and/or normal diagnostics found in Workshop Manual, Section 414-03B.
SSM 52232
Service Bulletin/Repair Instructions
Some 2024 F-150 Lightning vehicles placed in emergency tow state may exhibit a missing pop-up message from the instrument panel cluster (IPC) during early vehicle re-entry with the key in the OFF position. If the vehicle has not fully entered sleep mode or locked, entry through any door within 10-30 minutes may not induce pop-up message visibility when the key is still in the OFF position. Changing the ignition key state to ON will result in a visible emergency tow pop-up message in the IPC. This may be due to the IPC software. Replacement or reprogramming of the IPC will not resolve this condition. Inform customers that engineering is currently working on a solution for this condition and will be released via Ford Power-Up software updates delivered over-the-air (OTA) expected in Q2 2024. Software will update automatically if vehicle connectivity is enabled in the vehicles settings. Schedule a service visit for customers who have disabled vehicle connectivity or who report that they did not receive the update in Q2 2024. Monitor OASIS for additional information.
SSM 52228
Service Bulletin/Repair Instructions
Some 2023 F-150 equipped with a 3.5L PowerBoost engine built on or after 3-Nov-2023 may exhibit an intermittent no start and Stop Safely Now message displayed in the instrument panel cluster (IPC) and/or diagnostic trouble codes (DTC) U0293 and/or P1A43 in the BECM or in connected vehicle data. A gateway module A (GWM) software concern may be triggering the no start condition. This does not affect vehicle durability and no additional diagnosis or service is required for this condition at this time. Inform customers that the vehicle will start after leaving it off temporarily. Engineering is currently working on a solution for this condition that is expected in March 2024. Monitor OASIS for additional information.
SSM 52212
Service Bulletin/Repair Instructions
Some 2024 F-150 Lightning vehicles may set diagnostic trouble code (DTC) U0594:68 in the heat pump valve control module (HPVCM) when a diagnostic self-test is performed. This may be due to HPVCM sensitivity while in accessory mode. DTC U0594:68 has no effect on functionality and will automatically become a historical DTC which can be cleared. Replacement or reprogramming of the HPVCM will not resolve this condition. DTC U0594:68 should be ignored if no other DTCs are present in the HPVCM, no warning indicators are illuminated while the vehicle is on, and no symptoms present. No further service action is required.
SANVol 2 Issue 1
Service Bulletin/Repair Instructions
The Service Awareness Newsletter is an informal communication that contains information that may not be presently available in a TSB, SSM, GSB, or other electronic communication. This artile includes ifnormation on warranty, technical service tips and other service information.
OTA PU0904PPOPRP
Service Bulletin/Repair Instructions
Software Update PU-0904-PPO-PRP for 2022-2023 F-150 TREMOR vehicles is now available. Quality improvements include: - Enhance the performance and stability of driver display while towing.
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Complaint counts are reports filed with NHTSA, not failure rates. A common model collects more of them than a rare one that breaks more often.