Vehicle report

2024 FORD F-450 SD

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Service bulletins

205 bulletins

Technical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.

SSM 55118

Service Bulletin/Repair Instructions

Some of the following vehicles: * 2023-2025 F-Super Duty built on or before 02-Feb-2025 * 2024-2026 Ranger/Bronco/Mustang * 2024-2025 F-150 built on or before 15-Jul-2025 * 2024-2025 Nautilus built on or before 16-Feb-2025 * 2025 Explorer/Aviator built on or before 01-Feb-2025 may exhibit all of the following symptoms: - "No Key Detected" message displayed on the instrument panel cluster (IPC). - Key fob does not work in the backup slot. - Remote keyless entry (RKE) (lock and unlock from the key fob) functionality will work to lock/unlock the vehicle. If the vehicle exhibits these symptoms, start the vehicle using both key fobs. If the no crank/no start condition with "No Key Detected" concern is present, reprogram both key fobs and retest. If the no crank/no start condition with "No Key Detected" is still present, replace the body control module (BCM). Refer to Workshop Manual (WSM), Section 419-10. For claiming, use causal part 15604 and labor operation MT55118SSM up to 1.8 hours.

SSM 55100

Service Bulletin/Repair Instructions

For Various Ford and Lincoln vehicles, if diagnostics lead to the replacement of the front seat cushion cover J-clips, lower-level service parts are now available. Use service part W709919-S901 if the J-clip is completely detached from the seat cover and W715386-S424 if the clip is still partially attached. It is not necessary to replace the seat cover if only the J-clip is separating from the cover. Refer to PTS Home > Technical Assistance > Technical Support Videos > Section 501- Body and Paint > Seat J-Clips. For claiming, use causal parts from list below and labor operations 63100A and 63100A5. Causal Parts for claiming: Bronco/Bronco Sport/Escape/Explorer/Expedition/Navigator: 7862900 or 7862901 F-150/F-Super Duty: 1562900 or 1562901 Ranger/Maverick: 6062900 or 6062901

TSB 26-2375

Service Bulletin/Repair Instructions

This article supersedes TSB 26-2050 to increase the labor operation allowance of labor operations A and B. Some of the vehicles listed in the Model statement above may exhibit all of the following conditions: Poor shift quality Illuminated powertrain malfunction (wrench) indicator with diagnostic trouble codes (DTC) P2704 and P0771 stored in the PCM/TCM. This may be due to a calibration in the TCM and/or wear between the input shaft and the E clutch hub causing the input shaft O-rings to become damaged resulting in an open E clutch circuit. Additional model information: 6.7L Diesel Engine 2022-2024 F-550 or F-600 F-Super Duty vehicles built on or before 15-May-2024 with over 5,000 miles (8,000km)

SSM 55031

Service Bulletin/Repair Instructions

Some 2021-2026 Ford/Lincoln vehicles may exhibit various symptoms including but not limited to the auto start/stop system not operating as intended with a "Check Charging System" message in the instrument panel cluster (IPC) while the charging system is operating properly with no charging related diagnostic trouble codes (DTC) stored. This may be due to someone using an aftermarket programmer to change the body control module (BCM) configuration to disable the auto start/stop system or perform other unsupported programming modifications. To correct this condition on F-150 and Bronco vehicles, download and run the Ford Diagnosis and Repair System (FDRS) application titled "BCM-Charging System Configuration Correction". Running this application will determine if the BCM configuration was modified by the customer and if so, provide the option to return the configuration back to factory settings. For other vehicle models exhibiting concerns related to unsupported aftermarket BCM programming, submit a Technical Support Request (TSR) requesting support to revert the BCM configuration

SSM 54975

Service Bulletin/Repair Instructions

Some 2023-2026 F-Super Duty vehicles equipped with a 10R100 or 10R140 transmission may exhibit an intermittent failure to engage forward or reverse gears and/or a loud whining noise. Additionally, the driver will be able to shift back to park. This may be due to PCM software being unable to command the transmission solenoid clutch actuators when the battery has a low state of charge (SoC) and/or the vehicle has been jump started. To restore proper transmission functionality, charge the battery as stated in the Workshop Manual (WSM), Section 414-01 Charging System > General Information. Cycle the ignition on then off and leave the vehicle off for 5 minutes to confirm the condition is no longer present. To prevent this issue from reoccurring, refer to the Owner's Manual > Storing Your Vehicle > Preparing Your Vehicle for Storage > 12V Battery. Replacement of transmission components will not resolve this condition. Inform the customer that the condition has no impact on transmission durability. For claiming, use causal part 12A650 and labor operations 12650D, 12650D45, and 12650D81.

SSM 54979

Service Bulletin/Repair Instructions

Some 2023-2025 Mustang Mach-E and 2024-2026 F-Super Duty vehicles equipped with a 360-degree camera may exhibit a distorted or corrupted 360-degree camera image in the center display screen, but the rear-view camera image is operating correctly. To restore the 360-degree camera image, download and run the "IPMA - Reset the Image Processing Module A (IPMA) Calibration Data" application using the Ford Diagnosis and Repair System (FDRS) scan tool. Then download and run the "IPMA - 360 Degree View Camera Alignment" application. Inform customers that they can continue to drive the vehicle and engineering is currently working on a software solution for this condition that is expected in Q3 of 2026. Replacement or reprogramming of the IPMA will not resolve this condition. Monitor Professional Technician System (PTS) for additional information and schedule service appointments for customers once the repair becomes available. If a vehicle exhibits this condition, enter a vehicle identification number (VIN) and click the "Submit Global Concern Report (GCR)" link at the upper right of the PTS

25N10S1

Other

Certain 2017-2025 F-450 – F-600 Chassis Cab Upfitted with an Aerial Bucket Frame Rail Crack

TSB 26-2256

Service Bulletin/Repair Instructions

This article supersedes TSB 25-2572 to update the Parts List to correct the part number LC3Z-6006-L to LC3Z-6781-A, remove the flex plate bolts AL3Z-6379-BA from the parts list as these bolts are in kit LC3Z-6781-A, update the claim quantity of the part number W709771-S440 to 9 pieces (F-650/F750-Engine Replacement), W706447-S437 and W715068-S437 to 4 pieces, W712861-S439 to 8 pieces(F-Super Duty Pickup And Chassis Cab-Engine Replacement) / 8 pieces (F-53 Motorhome/F-59 Stripped Chassis Cab/F-650,F750 Engine Replacement) / W714286-S442 to 4 pieces (F-Super Duty Pickup And Chassis Cab-Camshaft and Tappet Repair / F-Super Duty Pickup And Chassis Cab-Engine Replacement), include LC3Z-6020-A for the Engine replacement lists, include 1 fuel injector seal kit to the Camshaft and Tappet repair lists, include 4 pieces of W520114-S440 to the E Series-Camshaft and Tappet Repair list, and update the engine oil part numbers XO-5W30-Q1SP and CXO-5W30-LSP6. Some of the vehicles listed in the Model statement above may exhibit an upper engine ticking or tapping noise at idle. Customers may also report experiencing ro

SSM 54900

Service Bulletin/Repair Instructions

TSB 26-2263

Service Bulletin/Repair Instructions

This bulletin supersedes 26-2112. Reason For Update: add 2026 model year vehicles, update LV fluid XT-10-QLVC and CXT-10-LV6 description to add "Transfer Case Fluid 4WD Only", and update Step 4 to inspect/replace 7H351 and 7B177 outside of this article. Some of the vehicles listed in the Model statement above may exhibit at least one of the following conditions: - No upshift past second gear - Unable to achieve third gear ratio - Illuminated MIL with DTCs P0757 and P2701 This may be due to a damaged one-way clutch (OWC).

TSB 26-2251

Service Bulletin/Repair Instructions

This article supersedes TSB 25-2545. Reason for update: To correct the current Pinpoint Test description. Some of the vehicles listed in the Model statement above may require the replacement of the ambient air temperature sensor for various concerns. DTCs P0071, P0072, and/or P0073 may be present in the powertrain control module (PCM).

TSB 26-2185

Service Bulletin/Repair Instructions

This bulletin supersedes 25-2621. Reason for update: add 2026 model year vehicles and Transit, update the causal part number (15604), update the Service Procedure, update the service labor operations for 2023 F-Super Duty, and add service labor operations for Transit. Some vehicles listed in the Model statement above may exhibit a no crank/no start condition where the customer cannot start their vehicle. The vehicle may also exhibit a "No Key Detected" message displayed on the instrument panel cluster (IPC), and no key fob works in the back up slot. The remote keyless entry (RKE) functionality will work to lock/unlock the vehicle.

TSB 26-2220

Service Bulletin/Repair Instructions

Some of the vehicles listed in the Model statement above may exhibit at least one of the following conditions: *Incorrect fuel level displayed in the Ford Pro Telematics Drive App (may show 0% fuel level when the actual level is higher) *Incorrect fuel level displayed in the Ford Pro Telematics software (may show 0% fuel level when the actual level is higher) *"Unknown" fuel level shown in the Professional Technician System (PTS); connected data may show 0% or Unknown *No crank/no start due to a 12V battery drain isolated to the instrument panel cluster (IPC) This may be due to the IPC software. Note: To confirm a F-Super Duty vehicle is built with minor feature code HKRAB, review the build information by double-clicking the vehicle identification number (VIN) in the upper left-hand corner in PTS.

SSM 54738

Service Bulletin/Repair Instructions

Some 2023-2025 Escape 1.5L/F-Super Duty/Transit vehicles may exhibit a lack of cooling from the heating, ventilation, and air conditioning (HVAC) system, which may be accompanied by abnormal rattling, grinding and/or squealing noises from the engine compartment. This may be due to damage to the air conditioning (A/C) compressor internal components and/or clutch assembly. Confirm ambient air temperature is above approximately 0°C (32.0°F). On the HVAC controls, set the temperature to full cold (not MAX A/C), select PANEL, set the fan speed to the highest setting and select the A/C button (indicator on). If the A/C compressor clutch engages and the A/C compressor is noisy, and/or the belt is slipping on the A/C compressor pulley or the A/C compressor is seized, install a new A/C compressor as indicated in Section 412-00 of the Workshop Manual (WSM). For claiming, use causal part 19703 and labor operation MT19700SSM up to 0.3 hours to check for a damaged compressor. If the compressor requires replacement, claim labor operations 19700A and 19700A4. Also claim available Service Labor Time Standards (SLTS) op

ITRM-25.A04 SuperDuty

Over The Air

26C10 Recall remedy -Addresses instances where the trailer lights and trailer brakes may not function

SSM 54722

Service Bulletin/Repair Instructions

Some 2023-2026 F-Super Duty vehicles equipped with a trailer brake control module may exhibit a "Trailer Disconnected" message after cycling the ignition off and back on with a trailer connected. This may be due to the presence of an integrated battery charger on a trailer equipped with electric over hydraulic brakes. If trailer functionality is restored after unplugging and plugging the trailer connector back in while the ignition is on, this condition can be corrected by downloading and performing the "Trailer Brake Configuration" application using the latest software version of the Ford Diagnosis and Repair System (FDRS) scan tool. For claiming, use causal part 19H332 and labor operations 12651D and 12651D4. Workshop Manual (WSM), Section 417-01 Exterior Lighting > Diagnosis and Testing > Trailer Lamps > Pinpoint Test G has been updated to improve diagnostics for this condition.

SSM 54720

Service Bulletin/Repair Instructions

Various 2020-2026 Ford and Lincoln vehicles equipped with blind spot information system (BLIS) may experience an inoperative blind spot monitoring with a "Blind Spot System Fault" message displayed in the instrument panel cluster (IPC). This may also be accompanied by diagnostic trouble codes (DTCs) B118C:11 and/or B118C:15 stored in the driver door module (DDM), and/or B118D:11 and/or B118D:15 stored in the passenger door module (PDM). This may be due to the wiring connector from the mirror to the BLIS module. If diagnostics lead to an internal mirror wiring harness fault, a new lower level BLIS light pigtail is now released for service. It is not necessary to replace the exterior mirror assembly. Use part number SC3Z-14A411-B to resolve the concern.

SYNC-26.2.1.6.5.2 SD

Over The Air

Quality improvements include: -Resolves SiriusXM disk memory usage

DDM-26.21.5 SD

Over The Air

Quality improvements include: -Prevents window bounce backs after using the one touch up feature

SSM 54678

Service Bulletin/Repair Instructions

Some 2021-2026 F-150 vehicles equipped with a 5.0L/5.2L engine, 2021-2025 F-Super Duty/F-53 Motorhome/F59 Commercial Stripped Chassis vehicles equipped with a 6.8L/7.3L engine and 2021-2025 E-Series/F-650/F-750 vehicles equipped with a 7.3L engine may exhibit a rattle/scraping noise upon startup that may remain after the engine is running. Workshop Manual (WSM),

ECM-25.11.3 SuperDuty

Over The Air

26C10 Recall remedy -Addresses instances where the trailer lights and trailer brakes may not function

TSB 26-2112

Service Bulletin/Repair Instructions

This bulletin supersedes TSB 26-2059. Reason For Update: To add missing labor operations. Some of the vehicles listed in the Model statement above may exhibit at least one of the following conditions: - No upshift past second gear - Unable to achieve third gear ratio - Illuminated malfunction indicator lamp (MIL) with DTCs P0757 and P2701 This may be due to a damaged one-way clutch (OWC).

SYNC-26.2.4.10 SD

Over The Air

26C10 Recall remedy -Addresses instances where the trailer lights and trailer brakes may not function

SSM 54648

Service Bulletin/Repair Instructions

Some 2024-2026 F-150/F-Super Duty vehicles may exhibit an inoperative front passenger window when operated from the driver master window control switch with diagnostic trouble code (DTC) U2013:23 stored in the driver door module (DDM). This may be due to the software in the DDM and passenger door module (PDM). To correct the condition, reprogram the DDM and PDM using the latest software level of the Ford Diagnosis and Repair System (FDRS) scan tool. For claiming, use causal part 14B291 and labor operations 12651D and 12651D4.

26E01

Other

Certain 2023 - 2026 Model Year F-250 – F600 Super Duty Vehicles with 6.7L Engines Powertrain Control Module (PCM) Software Update The affected vehicles were originally manufactured with Powertrain Control Module (PCM) software that did not provide the correct warnings when certain conditions are present in the Selective Catalyst Reduction (SCR) system as required and described in the Owner’s Manual.

TSB 26-2092

Service Bulletin/Repair Instructions

This article supersedes TSB 25-2466 to add Bronco Sport, Escape, Maverick and Corsair, as well as removing Expedition and Navigator. One time use parts for Corsair and Bronco Sport were also added to the parts list. Some of the vehicles listed in the Model statement above may exhibit a headliner rattle or sagging condition around the roof opening panel. This may be due to the adhesive separating from the headliner substrate.

TSB 26-2086

Service Bulletin/Repair Instructions

Some of the vehicles listed in the Model statement above may exhibit poor shift quality with an illuminated powertrain malfunction (wrench) indicator and diagnostic trouble codes (DTC) P2704 and P0771 stored in the transmission control module (TCM). This may be due to the software in the TCM. Additional model information: 6.7L Diesel Engine 2023-2024 F-Super Duty F-250/F-350/F-450 2024 F-Super Duty F-550/F-600 built on or after 16-May-2024

TSB 26-2059

Service Bulletin/Repair Instructions

This bulletin supersedes TSB 25-2423. Reason For Update: Replace the incorrect acronym SOWC with the correct acronym OWC. Some of the vehicles listed in the Model statement above may exhibit at least one of the following conditions: - No upshift past second gear - Unable to achieve third gear ratio - Illuminated malfunction indicator lamp (MIL) with DTCs P0757 and P2701 This may be due to a damaged one-way clutch (OWC).

SSM 54601

Service Bulletin/Repair Instructions

Ford and Lincoln vehicles equipped with wired keyless entry keypad systems and accessory wireless keyless entry keypad systems may or may not come with a wallet card containing the master code. Unlike the integrated wired keypad, the accessory wireless keypad master code cannot be retrieved from the vehicle using a diagnostic scan tool or from the label printed on the body control module (BCM). The Factory Keyless Entry Code application within the diagnostic scan tool will not provide an applicable master code for the accessory wireless keypad. If the wallet card for an accessory keypad is not available, the "Wireless RF Keypad Diagnosis Guide" can be referenced and provides direction on how to retrieve the master code. This guide is located under the Workshop Manual tab > Accessories > Installation > Wireless RF Keypad Diagnosis Guide > PPT C > Step C2. Note: The only available keypad for some vehicles from the assembly plant is the accessory wireless keyless entry keypad. The integrated wired keypad cannot be installed on vehicles not equipped from the factory with a wired keyless entry k

SSM 54594

Service Bulletin/Repair Instructions

Some 2023-2026 F-Super Duty vehicles may exhibit rain sensitive wipers (if equipped) settings that do not change when selected in the center touch screen. Vehicles may also exhibit an inoperative heated steering wheel (if equipped) after a remote start event. This may be due to the software in the steering column control module (SCCM). To correct the condition, reprogram the SCCM using the latest software version of the Ford Diagnosis and Repair System (FDRS) scan tool. For claiming, use causal part 3F791 and labor operations 12651D and 12651D4.

25N10

Other

Certain 2017-2025 F-450 – F-600 Super Duty Chassis Cab Upfitted with an Aerial Bucket Frame Rail Crack

SSM 54587

Service Bulletin/Repair Instructions

SSM 54592

Service Bulletin/Repair Instructions

For 20172026 vehicles equipped with a 10R transmission, a revision to the Road Testing Vehicle procedure has been made in the WSM, located in Section 307-01 > Diagnosis and Testing. This updated procedure improves the diagnosis of customer reported transmission concerns and aids in locating the proper root cause. During diagnosis and testing, details regarding whether the condition is more prevalent when the vehicle is hot or cold, throttle percentage at the time of occurrence, vehicle speed, the specific shift involved, and whether the issue occurs during transmission engagements (N>R, N>D, R>D, or D>R) should be noted. Engineering requests including these detailed operating conditions that will significantly assist with root cause analysis. Diagnosis, testing, and repair should use established labor times outside this article.

SSM 54584

Service Bulletin/Repair Instructions

Some 2023-2026 F-Super Duty vehicles that require replacement of the heating ventilation and air conditioning (HVAC) module may have previously experienced a PMI that will not complete during installation. This may be due to a concern with the PMI application within the Ford Diagnosis and Repair System (FDRS) scan tool. To correct this condition, navigate to the FDRS application HVAC Programmable Module Installation (PMI). Click on the download button (if not already downloaded) or the refresh button on the right side of the application (if the application is already downloaded). Hover your mouse over the application name and verify the application version reads G2327867-5.0 or higher. Once the application is confirmed to be updated, run the HVAC PMI application.

SSM 54585

Service Bulletin/Repair Instructions

Some 2021-2026 F-150 and 2024-2026 F-Super Duty vehicles equipped with one-touch up/down front windows may exhibit a window not responding to one-touch controls and/or bouncing back when using the one-touch close function. For vehicles included in Field Service Action (FSA) 25P35 and/or 26P02, perform repairs as directed by the FSA(s). For 2021-2026 vehicles not included in the FSA(s), reprogram the driver door module (DDM) and the passenger door module (PDM) using the latest software level of Ford Diagnosis and Repair System (FDRS) scan tool according to the Workshop Manual (WSM), Section 501-11 for normal diagnostics and testing direction by symptom. For claiming, use causal part 14B291 and labor operation MT14B291SSM, up to 0.4 hours.

TSB 26-2050

Service Bulletin/Repair Instructions

This article supersedes TSB 24-2142 to update the Parts List, Service Procedure (Steps 1-2), and increase the labor operation allowances to reprogram the PCM/TCM. Some of the vehicles listed in the Model statement above may exhibit all of the following conditions: Poor shift quality Illuminated powertrain malfunction (wrench) indicator with diagnostic trouble codes (DTC) P2704 and P0771 stored in the PCM/TCM. This may be due to a calibration in the TCM and/or wear between the input shaft and the E clutch hub causing the input shaft O-rings to become damaged resulting in an open E clutch circuit. Additional model information: 6.7L Diesel Engine 2022-2024 F-550 or F-600 F-Super Duty vehicles built on or before 15-May-2024 with over 5,000 miles (8,000km)

SSM 54564

Service Bulletin/Repair Instructions

TSB 25-2621

Service Bulletin/Repair Instructions

Some vehicles listed in the Model statement above may exhibit a no crank/no start condition where the customer cannot start their vehicle. The vehicle may also exhibit a "No Key Detected" message displayed on the instrument panel cluster (IPC), and no key fob works in the back up slot. The remote keyless entry (RKE) functionality will work to lock/unlock the vehicle.

SSM 54546

Service Bulletin/Repair Instructions

Some 2023-2026 F-Super Duty and 2024-2026 F-150 vehicles were not produced with a factory wired keyless entry keypad. If the customer desires to install a Ford Accessory wireless keyless entry keypad, the radio transceiver module (RTM) in these vehicles operates on a different frequency than previous models. The correct part number for the keyless entry keypad is SK4Z-14A626-A. A wired keyless entry keypad cannot be added to a 2025-2026 F-Super Duty/F-150 vehicle that was not originally produced with it. Refer to Professional Technician System (PTS) > Workshop > Accessories > Installation > Electrical for further instruction.

SSM 54534

Service Bulletin/Repair Instructions

Some 2021-2025 F-150, 2022-2025 Expedition/Navigator, 2023-2025 F-Super Duty, 2024-2025 Ranger and 2026 Transit vehicles may exhibit a discharged battery and/or a no crank/no start condition. The vehicle may also exhibit a clicking noise from the trailer module (TRM) while the vehicle is off. This may be due to software in the TRM. Verify the TRM software part number in the vehicle using Ford diagnosis and repair system (FDRS) to be PC3T-19J297-BF, PC3T-19J297-FF, ML3T-19J297-CD or ML3T-19J297-GD. To confirm a vehicle is equipped with a certain software level, review the software information by hovering over the "Diagnostics" tab in Professional Technician System (PTS) and selecting "Vehicle Software". If one of the listed software part numbers is present, follow the Service Procedure to reprogram the TRM. For vehicles with any other software part number in the TRM, refer to Workshop Manual (WSM), Section 414-01 to continue with normal diagnostics outside of this article. For claiming use causal part 19H332 and labor operation 2006D and 2006D45 of the Service Labor Time Standards (SLTS) Man

SYNC-25.2.4.9 SuperDuty

Over The Air

26-OTA SYNC-25.2.4.9 SuperDuty(F-250,F-350,F-450,F-550)

SSM 54515

Other

2023-2024 F-Super Duty/F-53 Motorhome Chassis/F-59 Commercial Stripped Chassis and 2023-2025 F-650/F-750/E-Series vehicles equipped with a Dana rear axle and built on or after 01-Jul-2022 may have orange/red RTV sealant used as the gasket on the differential housing cover. This does not indicate any previous repairs as it is used by Dana during assembly.

SSM 54507

Service Bulletin/Repair Instructions

Some of the vehicles listed in the Model statement above equipped with one-touch up/down front windows may exhibit a window not responding to one-touch controls and/or bouncing back when using the one-touch close function. For vehicles effected by Field Service Action (FSA) 25P35, perform repairs as directed by the FSA. For 2021-2026 vehicles, update the driver door module (DDM) and the passenger door module (PDM) using the latest software level of Ford Diagnosis and Repair System (FDRS) scan tool. Refer to the Workshop Manual (WSM), Section 501-11 for normal diagnostics and repair direction by symptom. For claiming, use causal part 14B291 and service labor operations 12651D and 12651D4.

SSM 54503

Service Bulletin/Repair Instructions

Some 2021-2025 F-150, 2022-2025 Expedition/Navigator, 2023-2026 F-Super Duty, 2024-2025 Ranger and 2026 Transit vehicles may exhibit a discharged battery and/or a no crank/no start condition. The vehicle may also exhibit a clicking noise from the trailer module (TRM) while the vehicle is off. This may be due to software in the TRM. Verify the TRM software part number in the vehicle using Ford Diagnosis and Repair System (FDRS) to be PC3T-19J297-BF, PC3T-19J297-FF, ML3T-19J297-CD or ML3T-19J297-GD. To confirm a vehicle is equipped with a certain software level, review the software information by hovering over the "Diagnostics" tab in Professional Technician System (PTS) and selecting "Vehicle Software". If one of the listed software part numbers is present, follow the Service Procedure to reprogram the TRM. For vehicles with any other software part number in the TRM, refer to Workshop Manual (WSM), Section 414-01 to continue with normal diagnostics outside of this article. For claiming, use causal part 19H332 and labor operation 12651D and 12651D4 of the Service Labor Time Standards (SLTS) Man

SSM 54493

Service Bulletin/Repair Instructions

Some 2023-2025 Mustang Mach-E and 2024-2026 F-Super Duty vehicles equipped with a 360 degree camera may exhibit a distorted or blurry 360 degree camera image in the center display screen, but the rear view camera image is operating correctly. To restore the 360 degree camera image, download and run the "IPMA - Reset the Image Processing Module A (IPMA) Calibration Data" application using the Ford Diagnosis and Repair System (FDRS) scan tool. Then download and run the "IPMA - 360 Degree View Camera Alignment" application. Inform customers that they can continue to drive the vehicle and engineering is currently working on a software solution for this condition that is expected in Q2 2026. Replacement or reprogramming of the IPMA will not resolve this condition. Monitor Professional Technician System (PTS) for additional information and schedule service appointments for customers once the repair becomes available.

ECG2-25.2.8.5 SuperDuty

Over The Air

Quality improvements include: -Enhanced FordPass connectivity

TCU-25.2.8.5 SuperDuty

Over The Air

Quality improvements include: -Addresses a loss of connectivity caused by a Cellular Domain Service outage

TSB 25-2545

Service Bulletin/Repair Instructions

Some 2023-2025 F-Super Duty vehicles built on or before 14-Jun-2025 may require the replacement of the ambient air temperature (AAT) sensor for various concerns. DTCs P0071, P0072, and/or P0073 may be present in the powertrain control module (PCM).

SSM 54448

Service Bulletin/Repair Instructions

Some 2017-2026 F-Super Duty vehicles may exhibit a pull/drift condition during braking. This may be due to the brake pads needing to be broken in. Repeated, heavy brake applications may assist to resolve the pull/drift condition. The Workshop Manual, Section 206-00 Symptom Chart for vehicle pulls or drifts during braking has been updated to reflect this information.

SSM 54420

Service Bulletin/Repair Instructions

Some 2023-2026 F-Super Duty vehicles built on or before 01-Oct-2025 may exhibit a "Hill Start Assist Unavailable" and/or "Parking Brake Limited Function" message at vehicle start-up with diagnostic trouble codes (DTCs) U0151, U023A, U0159 and/or U0146 stored in the anti-lock brake system (ABS) module. These DTCs and/or U0415 may also be present in various other modules related to "invalid data received from the ABS control module". This may be due to the software in the ABS module. To correct the condition, reprogram the ABS module using the latest software level of the Ford Diagnosis and Repair System (FDRS) scan tool. For claiming, use causal part 2C219 and labor operations 2219D and 2219D44.

25L02

Other

Special Field Action 25L02 Certain 2017-2024 Model Year California Emissions-Certified Vehicles Transmission Control Assembly Reimbursement

TSB 25-2572

Service Bulletin/Repair Instructions

This article supersedes TSB 25-2322 to update the Service Procedure, Labor Operations and Parts List. Some of the vehicles listed in the Model statement above may exhibit an upper engine ticking or tapping noise at idle. Customers may also report experiencing rough engine performance, engine misfire, or a malfunction indicator lamp (MIL) with diagnostic trouble code (DTC) P0301-P0308 in the powertrain control module (PCM). This may be due to camshaft and/or valve tappet having excess wear within the engine assembly.

SSM 54363

Service Bulletin/Repair Instructions

Some 2021-2025 Expedition/Navigator/F-150/F-Super Duty/F-53 Motorhome/F59 Commercial Stripped Chassis/F-650/F-750/Transit vehicles equipped with a 2.7L/3.5L (non hybrid)/6.8L/7.3L engine and 2021-2026 E-Series may exhibit a rattle/scraping noise from the bellhousing area on start-up. Workshop Manual (WSM), Section 303-00 Engine System - General Information > Diagnosis and Testing and 303-06 > Starting System has been updated to address this condition. Additionally, WSM, Section 303-01 > Removal and Installation > Engine to Transmission Spacer Plate has been added to address this condition. Refer to the revised WSM sections for normal diagnosis.

25L04

Other

The affected vehicles were built without the XL Driver Assist Package and the window stickers incorrectly indicated that the vehicles were equipped with the XL Driver Assist Package.

SSM 54338

Service Bulletin/Repair Instructions

Some 2021-2025 F-150 vehicles equipped with a 5.0L/5.2L engine, 2021-2025 F-Super Duty/F-53 Motorhome/F59 Commercial Stripped Chassis vehicles equipped with a 6.8L/7.3L engine and 2021-2026 E-Series/F-650/F-750 vehicles equipped with a 7.3L engine may exhibit a rattle/scraping noise upon startup that may remain after the engine is running. This may be due to the starter motor drive gear not retracting after starting. To correct this condition, inspect the starter motor drive gear and shaft. If the starter motor drive gear slides back and forth by hand and/or shows signs of scoring or damage, replace the starter motor following Workshop Manual (WSM), Section 303-06 Starting System > Removal and Installation > Starter.

SSM 54333

Service Bulletin/Repair Instructions

Some 2023-2025 F-Super Duty vehicles may exhibit a no crank/no start or intermittent no crank/no start with multiple warning indicators and DTC U0100 stored in the anti-lock brake system (ABS), audio front control module (ACM) and power steering control module (PSCM). This may be due to an incorrectly tightened ground 113 (G113). Inspect G113 for proper connection and tighten to 12 Nm (8.9 ft-lb). If the condition remains after tightening G113, perform normal diagnostics outside of this article. Refer to Workshop Manual, Section 303-06 Starting System. For claiming, use causal part 12A581 and labor operations 12650D and 12650D45WR of the Service Labor Time Standards (SLTS) Manual.

TSB 25-2515

Service Bulletin/Repair Instructions

Some of the vehicles listed in the Model statement above may exhibit an incorrectly illuminated MIL with DTC P0384 stored in the powertrain control module (PCM). This may be due to the calibration in the PCM. This condition does not affect vehicle drivability or durability.

SSM 54326

Service Bulletin/Repair Instructions

Some 2018-2025 F-150 and 2018-2026 F-Super Duty vehicles equipped with a tailgate step may exhibit a step assembly that binds/will not open or opens/pops up while driving. This could be due to an incorrect adjustment of the tailgate step assembly. Before replacing any components for this concern, follow the revised Tailgate Step Adjustment procedure in Workshop Manual (WSM), Section 501-04.

SSM 54311

Service Bulletin/Repair Instructions

2023-2026 F-Super Duty vehicles may be equipped from the factory with a power steering system filled with Motorcraft® MERCON® LV Automatic Transmission Fluid XT-10-QLVC or XL-22 high temperature power steering fluid that looks like clear hydraulic fluid. Both fluids are interchangeable in the power steering system when service is required. Workshop Manual, Section 211-02 > Power Steering > Specifications has been updated to provide the correct power steering fluid usage.

SSM 54313

Service Bulletin/Repair Instructions

Some 2020-2025 various Ford and Lincoln vehicles equipped with blind spot information system (BLIS) may experience an inoperative blind spot monitoring with a "Blind Spot System Fault" message displayed in the instrument panel cluster (IPC). This may also be accompanied by diagnostic trouble codes (DTCs) B118C:11 and/or B118C:15 stored in the driver door module (DDM), and/or B118D:11 and/or B118D:15 stored in the passenger door module (PDM). This may be due to the wiring connector from the mirror to the BLIS module. If diagnostics lead to an internal mirror wiring harness fault, a new lower level BLIS light pigtail is now released for service. It is not necessary to replace the exterior mirror assembly. Use part number SC3Z-14A411-B to resolve the concern.

SSM 54317

Service Bulletin/Repair Instructions

Some 2021-2025 F-150, 2022-2025 Expedition/Navigator, 2023-2025 F-Super Duty, 2024-2025 Ranger and 2026 Transit vehicles may exhibit a discharged battery and/or a no crank/no start condition. The vehicle may also exhibit a clicking noise from the trailer module (TRM) while the vehicle is off. This may be due to software in the TRM. Verify the TRM software part number in the vehicle using Ford diagnosis and repair system (FDRS) to be PC3T-19J297-BF, PC3T-19J297-FF, ML3T-19J297-CD or ML3T-19J297-GD. To confirm a vehicle is equipped with a certain software level, review the software information by hovering over the "Diagnostics" tab in Professional Technician System (PTS) and selecting "Vehicle Software". If one of the listed software part numbers is present, follow the Service Procedure to reprogram the TRM. For vehicles with any other software part number in the TRM, refer to Workshop Manual (WSM), Section 414-01 to continue with normal diagnostics outside of this article. For claiming use causal part 19H332 and labor operation 12651D and 12651D4 of the Service Labor Time Standards (SLTS)

SSM 54269

Service Bulletin/Repair Instructions

Some 2021-2025 Expedition/Navigator/F-150/F-Super Duty/F-53 Motorhome/F59 Commercial Stripped Chassis/F-650/F-750/Transit vehicles equipped with a 2.7L,3.5L EcoBoost (non-hybrid), 3.5L Cyclone, 6.8L or 7.3L engine, may exhibit a rattle/scraping noise from the bellhousing area on start-up. Workshop Manual (WSM), Section 303-00 Engine System - General Information > Diagnosis and Testing and 303-06 > Starting System has been updated. Additionally, WSM, Section 303-01 > Removal and Installation > Engine to Transmission Spacer Plate has been added to address this condition. Refer to the revised WSM sections for normal diagnosis.

SSM 54270

Service Bulletin/Repair Instructions

Some 2024-2025 F-150/F-Super Duty vehicles may exhibit an inoperative front passenger window when operated from the driver master window control switch with diagnostic trouble code (DTC) U2013:23 stored in the driver door module (DDM). This may be due to software in the driver door module (DDM). Inform customers that engineering is currently working on a solution for this condition and will be released via a software update delivered over-the-air (OTA) expected in March 2026. Software will update automatically if vehicle connectivity is enabled in the vehicles settings. Schedule a service visit for customers who have disabled vehicle connectivity or who report that they did not receive the update in March 2026. Monitor Professional Technician System (PTS) for additional information.

TSB 25-2466

Service Bulletin/Repair Instructions

Some of the vehicles listed in the Model statement above may exhibit a headliner rattle or sagging condition around the roof opening panel. This may be due to the adhesive separating from the headliner substrate.

SSM 54250

Service Bulletin/Repair Instructions

Some 2024-2025 Escape Hybrid/Maverick Hybrid/Nautilus Hybrid/F-150 non-Lightning/F-Super Duty/Bronco and 2025 Expedition/Navigator/Ranger vehicles where customers have installed an aftermarket supplemental braking system may experience a discharged 12-volt battery after recreational towing. This may be due to the supplemental braking system keeping the vehicle awake during brake applications. Advise customers that while recreational towing the vehicle with a supplemental braking system installed, it is recommended to use a 12-volt battery charger connected to a power source external to the vehicle being towed. The Owners Manual is in process of being updated with this information.

TSB 25-2423

Service Bulletin/Repair Instructions

Some of the vehicles listed in the Model statement above may exhibit at least one of the following conditions: - No upshift past second gear - Unable to achieve third gear ratio - Illuminated malfunction indicator lamp (MIL) with DTCs P0757 and P2701 This may be due to a damaged one-way clutch (OWC).

TSB 25-2448

Service Bulletin/Repair Instructions

This article supersedes TSB 25-2201 to update the vehicles affected. Some of the vehicles listed in the Model statement above equipped with one-touch up/down front windows may exhibit a window not responding to one-touch controls, not opening all the way and/or bouncing back when using the one-touch close function. This may be due to a calibration parameter in the driver door module (DDM) and/or passenger door module (PDM).

TSB 25-2412

Service Bulletin/Repair Instructions

Some of the vehicles listed in the Model statement above may exhibit an incorrectly illuminated malfunction indicator lamp (MIL) with cylinder injection pulse offset DTCs P2B11, P2B13, P2B15, P2B17, P2B19, P2B1B, P2B1D, and/or P2B1F stored in the powertrain control module (PCM). The vehicle may also exhibit a slight running rough condition at idle. This may be due to incorrect learned values in the PCM from operating the vehicle at altitudes greater than 2500 feet (762 meters) above sea level. This condition does not affect vehicle drivability or durability.

SSM 54223

Service Bulletin/Repair Instructions

SSM 54215

Service Bulletin/Repair Instructions

Some 2019-2026 F-Super Duty vehicles equipped with a 6.7L engine may require various repairs and/or maintenance to the fuel system where quick release couplings are utilized, such as the secondary fuel filter. The Workshop Manual (WSM), Section 310-00 > General Procedures > Quick Release Coupling has been updated to include videos and instructions of proper disconnect/connect steps involving the Type 27 quick release couplings.

TSB 25-2420

Service Bulletin/Repair Instructions

Some of the vehicles listed in the Model statement above built with minor feature code AAZNQ or AAZNS (gross vehicle weight rating ÝGVWR¨ 9,900 lb. or 10,000 lb. pounds) may exhibit an incorrectly illuminated malfunction indicator lamp (MIL) with diagnostic trouble code (DTC) P20EE stored in the powertrain control module (PCM). This may be due to the calibration in the PCM. This condition does not affect vehicle drivability or durability. To confirm a vehicle is built with a certain minor feature code, review the build information by double-clicking the vehicle identification number (VIN) in the upper left corner in the Professional Technician System (PTS).

SSM 54193

Other

Some 2024-2025 Mustang Mach-E/F-150/F-Super Duty vehicles equipped with 360 degree camera may exhibit a distorted or blurry 360 degree camera image in the center display screen but the rear view camera image is operating correctly. To restore the 360 degree camera image, download and run the "IPMA - Reset the Image Processing Module A (IPMA) Calibration Data" application using the Ford Diagnosis and Repair System (FDRS) scan tool. Then download and run the "IPMA - 360 Degree View Camera Alignment" application. Inform customers that they can continue to drive the vehicle and engineering is currently working on a software solution for this condition that is expected by the end of 2025. Replacement or reprogramming of the IPMA will not resolve this condition. Monitor Professional Technician System (PTS) for additional information and schedule service appointments for customers once the repair becomes available.

SSM 54172

Service Bulletin/Repair Instructions

Some 2023-2025 F-Super Duty vehicles may exhibit multiple warning indicators with DTCs U0252, U0137, U0199, U0438 stored in the body control module (BCM), image processing module A (IPMA), power steering control module (PSCM), instrument panel cluster (IPC) and/or inoperative power windows and locks. This may be due to an incorrectly tightened ground 201 (G201). Inspect G201 for proper connection, locating tab insertion, and tighten to 8 Nm (6 lb-ft). If the condition remains after tightening G201, continue with normal Workshop Manual diagnostics outside of this article. For claiming, use causal part 14A005 and labor operation MT14A005SSM up to 1.0 hours.

SSM 54173

Service Bulletin/Repair Instructions

Some 2023-2025 F-Super Duty vehicles may exhibit a no crank/no start or intermittent no crank/no start with multiple warning indicators and DTC U0100 stored in the anti-lock brake system (ABS), audio front control module (ACM) and power steering control module (PSCM). This may be due to an incorrectly tightened ground 113 (G113). Inspect G113 for proper connection and tighten to 12 Nm (8.9 ft-lb). If the condition remains after tightening G113, continue with normal diagnostics. Refer to Workshop Manual, Section 303-06 Starting System outside of this article. For claiming, use causal part 12A581 and labor operations 12650D and 12650D45WD.

SSM 54160

Service Bulletin/Repair Instructions

TCU-25.2.5.9.1 SuperDuty

Over The Air

Quality improvements include: -Prevents Telematics Control Unit memory from going over 70%. Ensuring it has enough space to install the latest Over The Air updates

SSM 54137

Service Bulletin/Repair Instructions

Various 2021-2025 Ford and Lincoln vehicles equipped with the rear camera on demand feature may exhibit "Please Check Surroundings For Safety" or "Full View Not Available" messages when the rear camera button is pressed and the vehicle is not in reverse. Inform customers this condition is considered normal operation and does not affect vehicle durability because the full rear view camera image can only be shown when the vehicle is in reverse. No additional diagnosis or service is required for this condition.

SSM 54122

Service Bulletin/Repair Instructions

Some 2024 F-Super Duty non-Tremor vehicles equipped with four-wheel drive (4WD) may exhibit a slight rotational grinding noise from the front axle while driving in two-wheel drive (2WD). If the noise does not occur with the vehicle driven in 4WD, this may be due to the non-selectable right side hublock on the front axle. To correct the condition, replace the right front hublock with a selectable hublock, service part number PC3Z-3B396-A. Refer to Workshop Manual, Section 307-07A. Vacuum lines with service base part numbers 3C125 and/or 3C124 may need to be installed if not present on the vehicle. Refer to the parts catalog. Vacuum line HC3Z-3C124-B may need to be ordered if the existing line does not extend to the right side wheel knuckle. Suspension modifications may contribute to the concern. Inspect the vehicle for aftermarket leveling or lift kits as well as aftermarket caster/camber adjusting sleeves. If any vehicle modifications are present, this is not a warrantable repair. Do not submit a claim. Use the "Submit Global Concern Report (GCR)" link at the upper right of the OASIS report to submit a

SSM 54115

Service Bulletin/Repair Instructions

Some 2023-2025 F-150 and F-Super Duty vehicles equipped with minor feature code B2DAC may exhibit an inoperative rear passenger window. To confirm a vehicle is built with a certain minor feature code, review the build information by clicking "Additional Information" under Vehicle Information or double-clicking the vehicle identification number (VIN) in the upper left corner in the Professional Technician System (PTS). This may be due to an open diode in the window switch. To correct the condition, replace the window switch of the affected window. If the condition persists, continue with normal diagnostics outside of this article. Refer to Workshop Manual, Section 501-11. For claiming, use causal part 14529 and labor operation 14529A of the Service Labor Time Standards (SLTS) Manual.

SYNC-25.2.1.6.5 SD

Over The Air

Quality improvements include: -Addresses rear-view camera image being obstructed by the passcode screen when the vehicle start inhibit is enabled -Customers will be able to finish the Trailer Backup Assist setup without the camera screen showing, interrupting the process -Rear seat occupant center screen alert will show when opening the door and shutting off the engine -Improved audio experience while using CarPlay or Android Auto

SSM 54090

Service Bulletin/Repair Instructions

Some 2021-2025 Ford and Lincoln vehicles equipped with SYNC4/Digital Experience may exhibit an unsuccessful telematics control unit module (TCU) software update or software activation during a universal serial bus (USB) update. This may be due to the vehicle connectivity setting being disabled.

TSB 25-2341

Service Bulletin/Repair Instructions

Some of the vehicles listed in the Model statement above may exhibit a roaring fan noise from under the hood at highway speeds with either a hot or cold engine. This may be due to a condition where the engine cooling fan clutch remains fully engaged when not commanded.

TSB 25-2322

Service Bulletin/Repair Instructions

This article supersedes TSB 25-2200 to update the parts list to add the new camshaft and tappet service kit and add F-650/F-750. Some of the vehicles listed in the Model statement above may exhibit an upper engine ticking or tapping noise at idle. Customers may also report experiencing rough engine performance, engine misfire, or a malfunction indicator lamp (MIL) with diagnostic trouble code (DTC) P0301-P0308 in the powertrain control module (PCM). This may be due to camshaft and/or valve tappet having excess wear within the engine assembly.

SSM 54052

Service Bulletin/Repair Instructions

Some 2023-2025 F-Super Duty vehicles may display an error during replacement of the SCCM that contains the following message: "Reprogramming has failed, would you like to retry?". If this error is present, the SCCM will not complete PMI and may store diagnostic trouble codes (DTC) U2100 and/or U2101 in the SCCM. This may be due to a concern with the compatibility of the software with a hardware change in the SCCM. To correct the condition, download and run the "SCCM - Steering Column Control Module (SCCM) Configuration" application in the Ford Diagnosis and Repair System (FDRS). Inform customers that although the PMI is incomplete, there is no affect on vehicle performance. Customers can continue to drive the vehicle. To make sure the vehicle correctly receives the latest SCCM software, engineering is currently working on a solution for this condition that is expected in late Q3 2025. Monitor Professional Technician System (PTS) for additional information and schedule service appointments for customers once the software becomes available.

SSM 54008

Service Bulletin/Repair Instructions

Some 2021-2025 F-150 non-Lightning, 2023-2025 F-Super Duty, 2024-2025 Ranger, and 2025 Explorer vehicles may exhibit a perceived improper functioning fog lamp(s). Customers may describe fog lamps blinking, turning on or off, or flashing. If the vehicle is equipped with cornering lamps, this may be normal function. Under certain conditions and inputs, either lamp might turn on or off independently to aid visibility during cornering. This condition does not affect vehicle durability and no additional diagnosis or service is required for this condition at this time. For additional cornering lamp information, refer to the Owner's Manual and/or Workshop Manual (WSM), Section 417-01.

SSM 53994

Service Bulletin/Repair Instructions

Some 2023-2025 F-Super Duty vehicles may exhibit a no crank/no start with diagnostic trouble code (DTC) U0100 in various modules. This condition may be due to the ground connection at G113. Inspect G113 for proper connection and tighten to 12 +/- 1.8 Nm. If condition remains after tightening G113, continue with normal diagnostics. Refer to Workshop Manual, Section 303-06 Starting System.

SSM 53972

Service Bulletin/Repair Instructions

Some 2023-2025 F-Super Duty vehicles equipped with a 6.7L engine may require replacement of the air conditioning compressor due to various concerns. Workshop Manual (WSM), Section 412-00 has been updated with improved removal and installation service procedure steps.

SSM 53973

Service Bulletin/Repair Instructions

Some 2021-2024 Edge/Nautilus, 2021-2025 Bronco/Bronco Sport/E-Series/Escape/Corsair/Expedition/Navigator/Explorer/Aviator/F-150/F-Super Duty/Mustang/Ranger, and 2022-2025 Maverick vehicles may require an A/C compressor clutch assembly replacement be performed for various concerns. Workshop Manual (WSM), Section 412-00 Removal and Installation has been updated to eliminate the need to remove and install the A/C compressor to change out the A/C Compressor clutch assembly.

SSM 53980

Service Bulletin/Repair Instructions

Some 2023-2025 F-Super Duty vehicles may exhibit multiple warning indicators with DTCs U0252, U0137, U0199, U0438 stored in the body control module (BCM), image processing module A (IPMA), power steering control module (PSCM), instrument panel cluster (IPC) and/or inoperative power windows and locks. This may be due to an incorrectly tightened ground 201 (G201). Inspect G201 for proper connection, locating tab insertion, and tighten to 8 +/- 1.2 Nm. If the condition remains after tightening G201, continue with normal Workshop Manual diagnostics.

SSM 53966

Service Bulletin/Repair Instructions

Some 2021-2025 Ford/ Lincoln vehicles equipped with SYNC4 may not be able to perform an update to the accessory protocol interface module (APIM). This may be due to the software in the APIM. Ford Engineering has de-activated the ability to update these SYNC4 APIM modules as applicable, and the Ford Diagnosis and Repair System (FDRS) will not present an update for the APIM module. Some existing directed repairs may be impacted, check Professional Technician System (PTS) before attempting any specific technical service bulletin (TSB)/special service message (SSM) and check field service action (FSA) landing pages before attempting any FSA repairs. For any vehicle repairs requiring a software update that includes an APIM update in the programming sequence, if the 5-digit product code for the APIM software is equal to or lower than 23187, do not attempt to update affected modules at this time. To determine the 5-digit product code for the APIM software on the vehicle, while the vehicle center display screen is powered up with ignition in run or accessory, go to Settings > General > About SYNC.

SSM 53896

Service Bulletin/Repair Instructions

Some 2023-2025 F-Super Duty vehicles equipped with a 6.7L engine may exhibit an illuminated malfunction indicator lamp (MIL) with cylinder injection pulse offset diagnostic trouble codes (DTCs) P2B11, P2B13, P2B15, P2B17, P2B19, P2B1B, P2B1D, and/or P2B1F stored in the powertrain control module (PCM) when operating at elevations greater than 2500 feet (762 meters). If symptoms are present, perform the "Reset Minimum Fuel Mass Adaption - All Cylinders" using the "Reset/Clear Specified Function" application with Ford Diagnosis and Repair System (FDRS) and retest. If the concern remains, refer to the Workshop Manual, Section 303-04 for additional diagnostics. If the symptoms are no longer present, no additional diagnosis or service is recommended for this condition at this time. Inform customers engineering is currently working on a solution for this condition that is expected in Q3 2025. Monitor PTS for additional information and schedule service appointments for customers once the repair becomes available. If this condition is encountered, use the "Submit Global Concern Report (GCR)"

SSM 53889

Service Bulletin/Repair Instructions

Some 2023-2025 F-Super Duty vehicles equipped with a trailer brake control module may exhibit a "Trailer Disconnected" message after cycling the ignition off and back on with a trailer connected. This may be due to the presence of an integrated battery charger on a trailer equipped with electric over hydraulic brakes. If trailer functionality is restored after unplugging and plugging the trailer connector back in while the ignition is on, this condition can be corrected by downloading and performing the "Trailer Brake Configuration" application using the latest version of the Ford Diagnosis and Repair System (FDRS) scan tool. For claiming, use causal part 19H332 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.

SSM 53892

Service Bulletin/Repair Instructions

Some 2023-2025 F-Super Duty vehicles may exhibit a "Hill Start Assist Unavailable" and/or "Parking Brake Limited Function" message at vehicle start-up with diagnostic trouble codes (DTC) U0151, U023A, U0159, and/or U0146 stored in the anti-lock brake system (ABS) module. These DTCs and/or U0415 may also be present in various other modules related to "invalid data received from the ABS control module". Replacement or reprogramming of the ABS module will not resolve this condition. There is no effect to the parking brake or other vehicle functions. This does not affect vehicle durability and no additional diagnosis or service is required for this condition at this time. Inform customers that they can continue to drive the vehicle and engineering is currently working on a solution for this condition that is expected in Q3 2025. Monitor Professional Technician System (PTS) for additional information and schedule service appointments for customers once the repair becomes available.

SSM 53879

Service Bulletin/Repair Instructions

Some 2020-2025 F-Super Duty vehicles equipped with a 10R140 automatic transmission may exhibit a delayed engagement into drive and/or reverse on initial start-up. The condition may occur at times after sitting overnight or for a couple of days. This may be due to the transmission fluid draining back from the torque converter. This is a normal characteristic of the 10R140 transmission and has no effect on durability, do not attempt to repair. Advise the customer to allow more time after first engine start-up and before shifting into gear allowing time for the torque converter to refill.

25-OTA SYNC-25.2.1.6.5 SD

Over The Air

TSB 25-2200

Service Bulletin/Repair Instructions

Some of the vehicles listed in the Model statement above may exhibit an upper engine ticking or tapping noise at idle. Customers may also report experiencing rough engine performance, engine misfire, or a malfunction indicator lamp (MIL) with diagnostic trouble code (DTC) P0301-P0308 in the powertrain control module (PCM). This may be due to camshaft and/or valve tappet having excess wear within the engine assembly.

TSB 25-2201

Service Bulletin/Repair Instructions

Some of the vehicles listed in the Model statement above equipped with one-touch up/down front windows may exhibit a window not responding to one-touch controls, not opening all the way and/or bouncing back when using the one-touch close function. This may be due to a calibration parameter in the driver door module (DDM) and/or passenger door module (PDM).

SSM 53764

Service Bulletin/Repair Instructions

Some 2020 Continental, 2020-2024 Edge/Nautilus, 2020-2025 Explorer/Aviator/Escape/Corsair/F-150/F-Super Duty/Ranger/Transit/E-Series, 2021-2025 Bronco, and 2022-2025 Maverick vehicles may require an engine cooling system flush to be performed for various concerns. Workshop Manual (WSM), Section 303-03 has been updated to eliminate the need to remove and install the radiator assembly to perform a radiator flush.

SSM 53759

Service Bulletin/Repair Instructions

After replacement of any TRON module, the gateway module (GWM) and the TRON capable modules can set diagnostic trouble codes (DTCs) U211A, U211B, U211C, U3034, U3035, U3036, U35D9, U35DA and/or U35DB if the secret authentication security keys are not aligned between the modules, a loss of communication is occurring between modules and/or a module is not responding. This may be a result of missing the new module secret authentication security key obtained when running the Ford Diagnosis and Repair System (FDRS) "Trusted Real-Time Operation Network (TRON) Module Authentication" procedure after replacement. When replacing a TRON capable module, run the FDRS "Trusted Real-Time Operation Network (TRON) Module Authentication" procedure in the GWM tool box, not in the toolbox of the module with the DTC's, to distribute a new set of secret authentication security keys to all TRON-capable modules. Using the specific vehicle identification number (VIN), refer to Workshop Manual (WSM), Section 418-00 and 418-01 for updated DTCs, applicable TRON module listings and pinpoint tests.

25-ECM-25.10.21 F-SD

Over The Air

Quality improvements include: -Heat Ventilating and Air Conditioning calibration to ensure more consistent airflow through the vents

SSM 53638

Service Bulletin/Repair Instructions

After replacement of any TRON module, the gateway module (GWM) and the TRON capable modules can set diagnostic trouble codes (DTCs) U211A, U211B, U211C, U3034, U3035, U3036, U35D9, U35DA and/or U35DB if the secret authentication security keys are not aligned between the modules, a loss of communication is occuring between modules and/or a module is not responding. This may be a result of missing the new module secret authentication security key obtained when running the Ford Diagnosis and Repair System (FDRS) "Trusted Real-Time Operation Network (TRON) Module Authentication" procedure after replacement. When replacing a TRON capable module, run the FDRS "Trusted Real-Time Operation Network (TRON) Module Authentication" procedure to distribute a new set of secret authentication security keys to all TRON-capable modules. Using the specific VIN, refer to Workshop Manual (WSM), Section 418-00 and 418-01 for updated DTCs, applicable TRON module listings and pinpoint tests.

SSM 53602

Service Bulletin/Repair Instructions

Some 2022-2025 Ford or Lincoln vehicles may exhibit DTCs B142E:78, B1432:78, and/or B1433:54 diagnostic trouble codes (DTCs) in the CCM. This may be due to non-factory sized tires that may cause inaccurate speedometer readings that can impact the functionality of the CCM. When a vehicle is modified in this manner, replacement or realignment of the CCM may impact the normal operation of the system and/or performance of radar and camera-based features. Repair or replacement of the CCM when a vehicle is equipped with non-factory size tires may not be warrantable and subject to chargeback.

SSM 53569

Service Bulletin/Repair Instructions

Some 2021-2025 Ford and Lincoln vehicles may exhibit diagnostic trouble code (DTCs) U2100 and/or U3002 stored in the cruise control module (CCM), side obstacle detection control module LH (SODL), side obstacle detection control module RH (SODR), side obstacle detection control module C (SODCMC) and/or side obstacle detection control module D (SODCMD) after a module replacement.

TSB 25-2128

Service Bulletin/Repair Instructions

This article supersedes TSB 24-2259 to update Issue, Action, Service Procedure and the labor times associated with the Service Procedure from M-time to AP-time and add a cap. Some of the vehicles listed in the Model statement above may exhibit the vehicle's center display screen gets stuck in a reboot loop of the Ford logo and eventually goes black

OTA DDM-25.20.4.3 SD

Over The Air

Quality improvements include: -Enhanced window operation by addressing bouncebacks and loss of one touch up

SSM 53521

Service Bulletin/Repair Instructions

Some 2023-2025 F-Super Duty vehicles may set diagnostic trouble codes (DTCS) U023A:00, U0159:00, and/or U0146:00 in the anti-lock brake system (ABS) module after the vehicle is remote started.

TSB 25-2107

Service Bulletin/Repair Instructions

This article supersedes TSB 25-2055 to update the labor time description.

SSM 53487

Service Bulletin/Repair Instructions

Some 2023-2025 F-Super Duty and 2023-2026 F-650/F-750 vehicles may exhibit an illuminated malfunction indicator light (MIL) with diagnostic trouble code (DTC) P0384 stored in the powertrain control module (PCM).

TSB 25-2082

Service Bulletin/Repair Instructions

This article supersedes TSB 24-2566 to update the Issue, Action, Service Procedure, and labor times associated with the Service Procedure from M-time to AP-time and add a cap

TSB 25-2083

Service Bulletin/Repair Instructions

This TSB supersedes article 24-2009 to update the model years affected, Issue, Action, Service Procedure, and labor times associated with the Service Procedure from M-time to AP-time and add a cap.

24P28

Other

Customer Satisfaction Program 24P28 Certain 2025 Model Year F-650/F-750, 2024 Model Year Super Duty, Transit and Escape Vehicles A/C Compressor Inspection

SSM 53454

Service Bulletin/Repair Instructions

Some 2021-2025 F-150 Built on or before 01-Feb-2025 and 2024 F-Super Duty vehicles equipped with one-touch up/down front windows may exhibit a window not responding to one-touch controls, does not open all the way and/or bounces back when using the one-touch close function.

24-OTA IPC-24.9.B SD

Over The Air

Quality improvements -Better oil life monitoring accuracy -Enhanced display functions in various drive modes -Improves cluster graphics consistency

TSB 25-2055

Service Bulletin/Repair Instructions

Some of the vehicles listed in the Model statement above may exhibit at least one of the following conditions: * General system performance/stability/intermittent system reboot * Intermittent wireless CarPlay or Android Auto function * Phone related concerns with intermittent no audio or static * Navigation/global positioning system (GPS) related concerns through CarPlay and Android Auto * Alexa function consistency and stability * Charge Assist/Public Charging app inoperative (e-Transit only) This may be due to a concern with the software in the accessory protocol interface module (APIM).

25B01

Other

Certain 2024 Model Year F-150, Mustang, Expedition, Navigator, Transit, Super Duty, and 2025 Model Year Explorer vehicles, equipped a 10R80/10R100 Transmission. Transmission Assembly Replacement

SSM 53375

Service Bulletin/Repair Instructions

Some 2023-2025 F-Super Duty vehicles may exhibit an illuminated powertrain malfunction (wrench) indicator with diagnostic trouble codes (DTC) P2122, P2123, P2127, P2128, and/or P2138 stored in the powertrain control module (PCM).

SSM 53366

Service Bulletin/Repair Instructions

SSM 53360

Service Bulletin/Repair Instructions

Some 2023-2025 F-Super Duty and 2024-2025 F-150 vehicles were not produced with a factory wired keyless entry keypad.

25-OTA TCU-24.2.5.9 SD

Over The Air

Quality improvements include: -Robustness action to improve connectivity and location dependent features.

SSM 53340

Service Bulletin/Repair Instructions

Some 2020-2025 F-Super Duty vehicles equipped with a 6.7L engine may exhibit an illuminated malfunction indicator lamp (MIL) with cylinder injection pulse offset diagnostic trouble codes (DTC) P2B11, P2B13, P2B15, P2B17, P2B19, P2B1B, P2B1D, and/or P2B1F stored in the powertrain control module (PCM) when operating at elevations greater than 2500 feet (762 meters)

SSM 53341

Service Bulletin/Repair Instructions

Some 2023-2024 F-Super Duty vehicles equipped with a 6.7L engine may require replacement of the air conditioning condenser due to various concerns.

SSM 53324

Service Bulletin/Repair Instructions

2024-2025 F-Super Duty pickups built on or after 18-Sep-2024 no longer have the customer installed tailgate removal kit (14A666) provided in the glove compartment from the assembly plant.

24L09

Other

On the affected vehicles, the engine oil fill cap may be marked with ‘5W-20’ instead of the correct ‘5W-30’ marking. As a result, confusion may result regarding the correct engine oil.

SSM 53305

Service Bulletin/Repair Instructions

Some 2017-2025 Ford and Lincoln vehicles equipped with a 10R60/10R80/10R80 MHT/10R100 transmission may exhibit a whine noise at idle and/or while driving.

SSM 53239

Service Bulletin/Repair Instructions

Some 2023-2025 F-Super Duty vehicles may require a replacement of the anti-lock brake system (ABS) module (2C219) during normal workshop manual (WSM) diagnostics.

SSM 53234

Service Bulletin/Repair Instructions

Some 2017-2025 F-Super Duty vehicles may exhibit a pull/drift condition during braking.

SSM 53231

Service Bulletin/Repair Instructions

SSM 53232

Service Bulletin/Repair Instructions

Some 2023-2024 F-Super Duty vehicles equipped with a 6.7L engine may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble code (DTC) P0315 stored in the powertrain control module (PCM).

SSM 53225

Service Bulletin/Repair Instructions

Some 2023-2024 F-Super Duty vehicles may require a replacement of the anti-lock brake system (ABS) module (2C219) during normal workshop manual (WSM) diagnostics.

SSM 53201

Service Bulletin/Repair Instructions

Some 2023-2024 F-Super Duty vehicles may exhibit a turn signal fast flashing condition as a result of vehicle lighting modification performed during the upfitting process.

SSM 53199

Service Bulletin/Repair Instructions

Some 2023-2024 F-Super Duty vehicles built on or before 07-Oct-2024 may exhibit a condition where the SelectShift®/SelectShift™ and/or Tow Haul features of the transmission may not function or activate without operator input.

SSM 53172

Service Bulletin/Repair Instructions

Some 2023-2024 F-Super Duty vehicles with XL/XLT trim package and equipped with a 6.7L diesel engine, halogen headlamps and an engine block heater may have fit concerns of the provided front grille cover advised for usage in cold weather.

SSM 53169

Service Bulletin/Repair Instructions

Some 2023-2024 F-Super Duty vehicles built on or before 12-Jul-2024 and not equipped with an electronic steering actuator (ESA) may exhibit a popping/thumping/clunking/knocking noise from the steering column area while turning, accelerating, and/or braking.

TSB 24-2379

Service Bulletin/Repair Instructions

Some 2024 F-Super Duty vehicles built on or before 03-Oct-2024 and equipped with a 6.7L engine may exhibit an illuminated MIL with DTC P20A5 stored in the PCM.

SSM 53131

Service Bulletin/Repair Instructions

Some 2023-2024 F-Super Duty vehicles equipped with a wireless charging pad may exhibit an excessive buzzing noise from the WACM cooling fan.

24B27

Other

In affected vehicles, the Variable Displacement Oil Pump (VDOP) delivers oil to the engine at low pressure/capacity during idle conditions. Routine occurrences of prolonged idle time may result in excess wear to the engine camshaft lobes and valve tappet surfaces due to reduced lubrication. Over time, the engine may progressively run rough due to cylinder misfire. Additionally, customers may hear engine tapping noises and the Check Engine Light (CEL) may illuminate.

OTA SYNC 2.1.6.1 Super Du

Over The Air

Quality improvements: -Addresses Accessory protocol Interface Module reboot at start up -Customer will be able to use the passcode option to deinhibit the vehicles remotely.

24P27

Service Bulletin/Repair Instructions

In some of the affected vehicles, the fuel filler door hinge pin may not have been fully seated in the fuel filler door housing, which may result in misalignment of the fuel door, preventing the fuel door from fully seating when closed. The fuel door will not detach from the vehicle.

SSM 53088

Service Bulletin/Repair Instructions

Some vehicles equipped with SYNC4 may exhibit one or more of the following symptoms after all currently available accessory protocol interface module (APIM) software updates have been performed.

SSM 53066

Service Bulletin/Repair Instructions

Some 2023-2024 F-Super Duty vehicles may exhibit various steering concerns such as perceived looseness and/or wander. WSM, Section 211-02 and 211-03 > Diagnosis and Testing has been updated to improve diagnostics.

SSM 53061

Service Bulletin/Repair Instructions

Some 2021-2024 F-150 and 2023-2024 F-Super Duty vehicles may exhibit an inoperative A/C system that only blows warm air with diagnostic trouble code (DTC) P2CFC stored in the body control module C (BCMC).

SSM 53040

Service Bulletin/Repair Instructions

While performing a transmission repair on some 2012-2024 Ford and Lincoln vehicles, a transmission seal kit may be on backorder due to supply chain interruptions. While performing a transmission repair on some 2012-2024 Ford and Lincoln vehicles, a transmission seal kit may be on backorder due to supply chain interruptions.

SSM 53020

Service Bulletin/Repair Instructions

An intermittent black screen in the vehicle center display screen with a "Camera Is Unavailable. Please Contact Your Dealership." message in the instrument panel cluster (IPC) when the vehicle is in reverse and DTC B1578:89 stored in the image processing module A (IPMA) may be present on some of the following Ford and Lincoln vehicles: * 2024 F-150/F-Super Duty built on or before 08-Apr-2024 * 2024 Expedition/Navigator built on or before 07-Mar-2024 * 2024 Corsair built on or before 30-May-2024 * 2021-2024 Mustang Mach-E built on or before 20-May-2024

SSM 53018

Service Bulletin/Repair Instructions

Some 2021-2024 Ford and Lincoln vehicles may exhibit diagnostic trouble codes (DTCs) U2100 and/or U3002 stored in the cruise control module (CCM), side obstacle detection control module LH (SODL), side obstacle detection control module RH (SODR), side obstacle detection control module C (SODCMC) and/or side obstacle detection control module D (SODCMD) after a module replacement.

SSM 52967

Service Bulletin/Repair Instructions

Some of the following vehicles may exhibit a condition where the passive key will not program to the vehicles:

SSM 52980

Service Bulletin/Repair Instructions

Some of the following vehicles may exhibit one passive key that is unable to start the vehicle or activate the passive entry feature; however, all remote keyless entry (RKE) physical button functionality works correctly and the second passive key will have full/correct functionality (including being able to start the vehicle):

SSM 52935

Service Bulletin/Repair Instructions

Some 2023-2024 F-Super Duty vehicles equipped with a 6.8L or 7.3L engine may exhibit an illuminated malfunction indicator lamp (MIL) with various EVAP system diagnostic trouble codes (DTC) stored in the powertrain control module (PCM).

OTA SU10.1.0 SuperDuty

Over The Air

Quality Improvements include- -Customer will be able to enable and disable Intelligent power toggle button. -SYNC improvements to provide a more reliable user experience. -Customer will be able to manually de-inhibit the vehicle by typing the "passcode available" on the Fleet Portal to the SYNC screen. - For 2024MY only, Rear Seat Occupant Center Screen Alert message will appear for 10s even if customer opens the door before shutting off the engine.

SSM 52925

Service Bulletin/Repair Instructions

Some 2020-2024 Explorer/Aviator/Corsair, 2021-2024 F-150/Bronco, 2023-2024 F-Super Duty, and 2024-2025 Nautilus vehicles may experience the overhead console sunglass bin cannot be locked in a closed position.

24U10

Service Bulletin/Repair Instructions

In some of the affected vehicles with low time in service, the Air Conditioning (A/C) compressor may experience an internal failure that can cause loss of A/C performance or function.

OTA SU 10.1.1 Super Duty

Over The Air

`-Improved connectivity. -Reduces TCU based Key Off Load battery drain. - Map orientation improvement - removes false"IP Configuration Failure" message when wrong WiFi password is entered. - Improves functionality of Stolen Vehicle Services

24B27 S3

Service Bulletin/Repair Instructions

In affected vehicles, the Variable Displacement Oil Pump (VDOP) delivers oil to the engine at low pressure/capacity during idle conditions. Reason for supplement: software now available/additonal technician information

SSM 52861

Service Bulletin/Repair Instructions

2024 F-Super Duty - 5th Wheel Hitch Installation Concerns

SSM 52852

Service Bulletin/Repair Instructions

018-2024 F-150/F-Super Duty - Tailgate Step Binds/Will Not Open Or Opens/Pops Up While Driving

24-OTA ECG-24.2.5.6.2 SD

Over The Air

Quality Improvement include: -Update to Enhanced Central Gateway (ECG) module software to prevent battery draining when vehicle is parked. - Addresses Accessory Protocol Interface Module (SYNC) displaying update status as not completed. - Addresses potential vehicle no start after OTA update.

TSB 24-2256

Service Bulletin/Repair Instructions

Some 2023-2024 F-Super Duty vehicles built on or before 22-Jul-2024 and equipped with a 6.7L engine may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble codes (DTC) P203B, P206B, and/or P2201:92 stored in the powertrain control module (PCM). This may be due to the software in the PCM. To correct the condition, follow the Service Procedure to reprogram the PCM using the latest software level of the Ford Diagnosis and Repair System (FDRS) scan tool.

TSB 24-2259

Service Bulletin/Repair Instructions

Some 2024 F-Super Duty/F-150 vehicles may exhibit a concern where the vehicle's center display screen gets stuck in a reboot loop of the Ford logo and eventually goes black. This may be due to a concern with the software on the telematics control unit module (TCU). To correct the condition, follow the Service Procedure to reprogram the TCU and then perform a battery disconnect to make sure the accessory protocol interface module (APIM) receives the correct date from TCU.

24B27 S2

Service Bulletin/Repair Instructions

Certain 2020-2024 Super Duty and 2021-2025 Model Year Econoline Equipped With a 6.8L or 7.3L Gasoline Engine Powertrain Control Module (PCM) Software Update REASON FOR THIS SUPPLEMENT • Software Availability Update: Software is now available to repair 2021-2022 and 2025 Model Year Econoline vehicles. The service action has been updated accordingly. • Technical Information: IDS programing information has been added for 2021-2023 Model Year Econoline Vehicles.

SSM 52730

Service Bulletin/Repair Instructions

Some 2023-2024 F-Super Duty and 2024 F-150/Nautilus vehicles may set DTC U211B:51 in the telematics control unit (TCU) module after a software update on the TCU is performed at dealer or via over the air (OTA) Update. The DTC U211B:51 in the TCU has no effect on vehicle functionality or connectivity. Replacement or reprogramming of the TCU will not resolve this condition. DTC U211B:51 should be ignored if no other DTCs are present in the TCU and no symptoms present. No further service action is required.

DDM-24.19.3 Super Duty

Over The Air

Quality improvements include: - Robustness action to prevent false window bounce back alerts.

SSM 52656

Service Bulletin/Repair Instructions

Some 2021-2024 F-150/Bronco and 2023-2024 Escape/F-Super Duty vehicles built with SYNC 4 require a connected phone with Android Auto or Apple CarPlay active to enable voice interactions and use of the steering wheel voice control button. This is due to the affected vehicles not having built in voice interactions capability. Vehicles with built in voice interaction capability can be identified as also being equipped with the built in connected navigation feature which includes a navigation tab on the center display screen. Diagnostics should only be performed for voice interactions on vehicles equipped with built in voice interaction capability or with Android Auto or Apple CarPlay active.

OTA 24-PU0107-VI-FX SD

Over The Air

Quality improvements include: -Walk away lock is implemented. Customer's vehicle will be locked automatically after sometime of walking away from vehicle.

24B27 S1

Service Bulletin/Repair Instructions

Certain 2020-2024 Super Duty and 2021-2025 Model Year Econoline Equipped With a 6.8L or 7.3L Gasoline Engine Powertrain Control Module (PCM) Software Update In affected vehicles, the Variable Displacement Oil Pump (VDOP) delivers oil to the engine at low pressure/capacity during idle conditions. Routine occurrences of prolonged idle time may result in excess wear to the engine camshaft lobes and valve tappet surfaces due to reduced lubrication. Over time, the engine may progressively run rough due to cylinder misfire. Additionally, customers may hear engine tapping noises and the Check Engine Light (CEL) may illuminate

SSM 52629

Service Bulletin/Repair Instructions

Some 2023-2024 F-Super Duty vehicles may have difficulty coming out of transport mode. This may be due to the vehicle entering temporary normal mode. This can be caused by the body control module (BCM) not registering 5 brake pedal presses prior to the hazard button being pressed 4 times.

SSM 52606

Service Bulletin/Repair Instructions

Some 2023-2024 F-Super Duty vehicles equipped with a keyed ignition may exhibit a "Vehicle May Not Start/Restart Service Now" message in the instrument panel cluster (IPC) with diagnostic trouble code (DTC) U300A:01 stored in the body control module (BCM). This may be due to an obstruction of the ignition key due to a mispositioned grommet around the ignition lock cylinder. To correct this condition, reseat the grommet. This may require full or partial removal of the center instrument panel trim which the grommet seats into. Refer to Workshop Manual (WSM), Section 501-12. Once complete, make sure there is no restriction to movement and retest. If the condition persists, refer to normal diagnostics in WSM, Section 211-05.

OTA TCU-24.2.4.10 SD

Over The Air

Quality improvements include: -Robustness action to improve connectivity functionality of Google Automotive Services. -Pre theft alerts notification via Ford Pass is updated. -Robustness action to prevents TCU from providing bad Uinversal Time Clock Time/Date to Sync.

SSM 52595

Service Bulletin/Repair Instructions

When replacing the E clutch hub (7P211) on 2020-2024 F-Super Duty and 2024-2025 F-650/F-750 vehicles equipped with a 10R140 transmission, a new washer (7482) has been added and must be installed with the new updated E clutch hub. Refer to the Workshop Manual (WSM), Section 307-01B for proper installation of the washer. Refer to the parts catalog for the appropriate part numbers for the E clutch hub and the washer.

SSM 52597

Service Bulletin/Repair Instructions

2024 F-Super Duty vehicles equipped with a diesel engine and dual generators built on or after 02-May-2024 now utilize an accessory drive belt that is grooved on one side only. Prior to this build date, a dual groove accessory drive belt was used for this application. The accessory drive belt should not be considered a misbuild and not be changed to the dual-sided design.

TSB 24-2142

Service Bulletin/Repair Instructions

This article supersedes TSB 23-2376 to update the Part List and the Service Procedure. Some 2022-2024 F-550 and F-600 F-Super Duty vehicles equipped with a 10R140 automatic transmission and 6.7L diesel engine may exhibit an illuminated powertrain malfunction (wrench) indicator with diagnostic trouble codes (DTCs) P2704 and P0771 stored in the transmission control module (TCM) with poor shift quality and over 5,000 miles (8,000 km) in service. This may be due to wear between the input shaft and the E clutch hub causing the input shaft O-rings to become damaged resulting in an open E clutch circuit. To correct this condition, follow the Service Procedure to replace the E clutch hub and input shaft O-rings.

SSM 52590

Service Bulletin/Repair Instructions

Some 2023-2024 F-Super Duty vehicles may require a replacement of the anti-lock brake system (ABS) module for various reasons. Replacing the ABS module may result in an error state with diagnostic trouble code (DTC) C0020:64 stored in the ABS module due to the Ford Diagnosis and Repair System (FDRS) software. If directed to replace the ABS module (2C219) during normal diagnostics in the Workshop Manual, replace the complete ABS module/hydraulic control unit (2C215) instead to avoid this error state. Monitor OASIS for updates.

TSB 24-2137

Service Bulletin/Repair Instructions

Some 2023-2024 F-Super Duty vehicles equipped with a flowthru floor console may exhibit a media bin door that will not open or is difficult to operate. This may be due to a missing or damaged guide finger and/or latch pin on the underside of the media bin. To correct the condition, follow the Service Procedure to replace the media bin at the front of the floor console, inspecting the guide finger and latch pin, and submitting photos in a Vehicle Concern Report in OASIS.

SAN Vol2 Issue 4

Other

The Service Awareness Newsletter is an informal communication that contains information that may not be presently available in a TSB, SSM, GSB, or other electronic communication. This article includes information on warranty, technical service tips and other service information

SSM 52576

Service Bulletin/Repair Instructions

2023-2024 F-Super Duty/F-53 Motorhome Chassis/F-59 Commercial Stripped Chassis and 2023-2025 F-650/F-750/E-Series vehicles equipped with a Dana rear axle and built on or after 01-Nov-2022 may have orange/red RTV sealant used as the gasket on the differential housing cover. This does not indicate any previous repairs as it is used by Dana during assembly.

SSM 52574

Service Bulletin/Repair Instructions

Some vehicles equipped with SYNC4 may exhibit one or more of the following symptoms after all currently available accessory protocol interface module (APIM) software updates have been performed. - General system performance, stability, and intermittent system reboots. - Intermittent Wireless CarPlay or Android Auto function. - Phone related concerns with intermittent No Audio or Static. - Navigation/global positioning system (GPS) related concerns through CarPlay and Android Auto. - Alexa function consistency and stability. These symptoms may be due to the software in the APIM. Replacing the APIM will not resolve these symptoms for the customer. Before returning the vehicle to the customer, review the procedures within Workshop Manual, Section 415-00 and ensure the latest APIM software is installed. Refer to General Service Bulletin (GSB) 23-7146 for help determining the latest available level of software. IMPORTANT: some module software updates will only display as available on Ford Diagnosis and Repair System (FDRS) after prerequisite modules are updated. This may require the technician to update certain modules multiple times during the service visit, before the latest APIM software is accessible in FDRS. If symptoms continue after latest APIM software has been installed, inform customers that Ford is working on additional software enhancements which are expected to be delivered over-the-air (OTA) by Q4 2024 on F-150, F-150 Lightning, Mustang Mach-E, Mustang, Escape, Corsair, Expedition, Navigator, Bronco, Mustang, and 2023-2024 F-Super Duty. Software will update automatically if vehicle connectivity is enabled in the vehicle's settings. For all other vehicles with SYNC4, schedule a service visit for customers in October 2024, when the updated APIM software is expected to be available to dealers. Monitor OASIS for additional information.

SSM 52548

Service Bulletin/Repair Instructions

Various vehicles equiped with 10R80/10R80 MHT/10R100/10R140 transmissions may require replacement of the seal kits (7153) when internal repairs are being performed. These kits come with 4 wheel drive (4WD) seals and will no longer include the 2WD seals. When working on a 2WD vehicle, any 2WD seals must be ordered separately. Refer to the parts catalog for the proper 2WD seals required.

SSM 52524

Service Bulletin/Repair Instructions

Some 2023-2024 F-Super Duty vehicles built on 22-May-2023 and through 15-Dec-2023 may require repairs of the power steering system for various reasons. If repairing a power steering fluid leak at or near the power steering fluid cooler, a worm clamp (part number 376240-S100) can be used adjacent to the factory clamp in lieu of steering hose replacement for any power steering hoses affected by the repair.

SSM 52476

Service Bulletin/Repair Instructions

All accessory stick-on keyless entry keypads come with a wallet card containing the master code. If the accessory keypad was factory installed, this card will be placed in the glove box and should be handed to the vehicles owner during initial delivery. Unlike the integrated (wired) factory keypad, the accessory keypad master code cannot be retrieved from the vehicle using a diagnostic scan tool. If the wallet card for an accessory keypad is lost, follow these steps to recover the code. Dealer Key Code access is granted through the Dealer Program Enrollment System (DPES); dealership management can authorize users. The authorized user must go to FMCDealer.com > Parts and Service > Parts Product Line Information > Keys/Entry Devices > Aftermarket Keyless Entry Keypad Code Access. Follow the instructions on the screen to obtain the master code for the accessory keypad.

SSM 52477

Service Bulletin/Repair Instructions

Some 2023-2024 F-Super Duty vehicles may exhibit various diagnostic trouble codes (DTCs) related to the steering angle sensor. Prior to any diagnosis, determine if the vehicle is equipped with an electronic steering actuator (ESA), also referred to as the power steering control module (PSCM), so appropriate pinpoint tests are followed. The ESA is located on the steering shaft and can be seen through the left fender opening or under the hood near the driver's side frame rail. Refer to the Workshop Manual (WSM), Section 211-02 for images as needed. For vehicles equipped with an ESA, the steering angle sensor is integrated into the ESA. For vehicles not equipped with ESA, the steering angle sensor is integrated into the steering column control module, behind the clockspring. The pinpoint tests for the steering angle sensor in the WSM will specify what test or steps to follow based on presence of ESA. Failure to follow the proper pinpoint test may lead to improper diagnosis and repair.

OTASU242010SYNCS

Service Bulletin/Repair Instructions

Quality improvements include: - SYNC Screen Stability Improvements.

SSM 52467

Service Bulletin/Repair Instructions

Some 2022 F-Super Duty vehicles equipped with a 12.3 inch center display screen and 2023-2024 F-Super Duty vehicles may exhibit DTCs B1D08 and/or B1D09 stored in the trailer module (TRM) with a Trailer Brake System Fault See Manual message in the instrument panel cluster (IPC) when a trailer is not connected to the vehicle. This may be due to water intrusion at the back side of the trailer tow connector. Disconnect connector C4099 from the back of the trailer tow connector (14489). Inspect connector C4099 and the mating socket on the back of the trailer tow connector for signs of corrosion or damage. If corrosion or damage is present at either connector, replace both the female side of the C4099 connector using service pig tail kit (3U2Z-14S411-JXC) and the trailer tow connector. If corrosion or damage is not present, refer to the Workshop Manual (WSM) Section 417-01 Exterior Lighting, Diagnosis and Testing for additional diagnosis. For claiming, use causal part 13A576 and applicable labor operations in Section 01 of the Service Labor Time Standards (SLTS) Manual.

SSM 52455

Service Bulletin/Repair Instructions

Some 2023-2024 F-Super Duty/F-53 Motorhome/F-59 Commercial Stripped Chassis or 2023-2025 E-Series/F-650/F-750 vehicles equipped with a gas engine may exhibit an illuminated MIL with ignition system DTC(s) P0352, P0353, P0354, P0355, P0357, P2303, P2306, P2309, P2312, P2318, P2304, P2307, P2310, P2313, P2319, and/or P2322 set in the powertrain control module (PCM). This may be due to incorrect cylinder to DTC mapping within the PCM. This means the DTCs listed may set against the incorrect cylinder. Even though the cylinder to DTC mapping is incorrect in the PCM, the presence of these DTCs means that a real ignition system concern is present that requires diagnosis and repair. Prior to performing a pinpoint test for one of the listed DTCs, it will be necessary to identify the correct cylinder that has the issue. Do this by using the Ford diagnosis and repair system (FDRS) to perform a cylinder power balance test. If the results show two cylinders dropping out, begin diagnosing the ignition system components for the cylinder that is dropping out and not setting an ignition related DTC. Due to the incorrect incorrectcylinder to DTC mapping, the PCM will shut off fuel to the cylinder that the PCM has triggered a DTC against. Diagnosing the cylinder that does not set an ignition DTCand drops during the power balance test, will verify the identity of the cylinder that has the concern. If only onecylinder is dropping out, start diagnostics with that cylinder. Refer to the Workshop Manual, Section 303-07A/C.

OTASU610ECG2RC9

Service Bulletin/Repair Instructions

Quality improvements include: Rear Seat Occupant Alert will re-trigger after Clear Exit Assist Alert ends. Share Vehicle Analytics Customer Connectivity Setting toggle will become visible and be set to a regionally dependent default value. User (Fleet Owner) shall have the ability to execute inhibit/de-inhibit and scheduled inhibit/de-inhibit requests to vehicle.

SSM 52423

Service Bulletin/Repair Instructions

Some 2024 F-Super Duty non-Tremor vehicles equipped with four-wheel drive (4WD) may exhibit a slight rotational grinding noise from the front axle while driving in two-wheel drive (2WD). If the noise does not occur with the vehicle driven in 4WD, this may be due to the non-selectable right side hublock on the front axle. To correct the condition, replace the right front hublock with a selectable hublock, service part number PC3Z-3B396-A. Refer to Workshop Manual (WSM), Section 307-07A. Vacuum lines with service base part numbers 3C125 and/or 3C124 may need to be installed if not present on the vehicle. Refer to the parts catalog. Suspension modifications may contribute to the concern. Inspect the vehicle for aftermarket levelling or lift kits as well as aftermarket caster/camber adjusting sleeves. If any vehicle modifications are present, this is not a warrantable repair. Do not submit a claim. Use the Report a Vehicle Concern link at the bottom of the OASIS report to submit a report detailing the presence or lack of aftermarket equipment with photos attached to the report. Reference this article by number in the text of the report.

SSM 52424

Service Bulletin/Repair Instructions

Some 2023-2024 F-Super Duty vehicles equipped with a perimeter alarm and built on or before 27-Mar-2024 may exhibit a false alarm activation intermittently. This may be due to the software in the body control module (BCM). Monitor the BCM alarm event parameter identifications (PID). If ALARM_EVT_1/2/3/4 show a value of Intrusion Sensor, reprogram the BCM using the latest software level of the Ford Diagnosis and Repair System (FDRS) diagnostic scan tool. For claiming, use causal part 15604 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.

SSM 52420

Service Bulletin/Repair Instructions

Some 2023-2024 F-Super Duty vehicles may exhibit an illuminated powertrain malfunction (wrench) indicator with diagnostic trouble codes (DTC) P2122, P2123, P2127, P2128, and/or P2138 stored in the powertrain control module (PCM). The vehicle may or may not exhibit a perceived lack of power intermittently. Perform a wiggle test of connector C1580 at the left rear of the engine compartment while the engine is at normal operating temperature. Perform a visual inspection of pins 18 through 29 as well as a terminal fit test using the appropriately sized flex probe. Repair as necessary. Refer to Wiring Diagram Cell 005. If no concerns are found, refer to Workshop Manual (WSM), Section 310-02 for normal diagnostics.

SSM 52389

Service Bulletin/Repair Instructions

Some 2022-2024 F-Super Duty vehicles equipped with a 6.7L engine may exhibit an illuminated malfunction indicator lamp (MIL) with only diagnostic trouble code (DTC) U3012 stored in the PCM. If no drivability concerns or other DTCs are present, perform normal diagnostics per the Workshop Manual (WSM). If diagnostics lead to the powertrain control module (PCM) or body control module (BCM), the replacement of the PCM and/or the BCM will not resolve this concern. This illuminated MIL with DTC U3012 does not affect vehicle durability and no additional diagnosis or service is required for this condition at this time. Inform customers that they can continue to drive the vehicle and engineering is currently working on a solution for this condition. Monitor OASIS for additional information and schedule service appointments for customers once the repair becomes available.

TSB 24-2083

Service Bulletin/Repair Instructions

This article supersedes TSB 24-2030 to update the production fix date. Some 2023-2024 F-Super Duty vehicles built on or before 07-Feb-2024 and equipped with a 6.7L engine may exhibit an intermittent interruption of a split shaft PTO system installed by an upfitter. This may be due to the software in the powertrain control module (PCM).

SSM 52363

Service Bulletin/Repair Instructions

Some 2023-2024 F-Super Duty vehicles equipped with a trailer brake control module may exhibit a Trailer Disconnected message after cycling the ignition off and back on with a trailer connected. This may be due to the presence of an integrated battery charger on a trailer equipped with electric over hydraulic brakes. If trailer functionality is restored after unplugging and plugging the trailer connector back in while the ignition is on, this condition can be corrected by downloading and performing the Trailer Brake Configuration application using the latest version of the Ford Diagnosis and Repair System (FDRS) diagnostic scan tool. For claiming, use causal part 19H332 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.

SSM 52357

Service Bulletin/Repair Instructions

Some 2021-2024 Bronco Sport vehicles equipped with a 1.5L EcoBoost engine may exhibit water coolant pump leaks. This may be due to contamination in the coolant system. To correct this condition and prevent recurrent water pump failures, perform a coolant system flush. Refer to the Workshop Manual (WSM), Section 303-03A Engine Cooling - 1.5L EcoBoost > General Procedures > Engine Cooling System Flushing > Steps 1-8. Then replace the coolant pump. Refer to the WSM, Section Engine Cooling - 1.5L EcoBoost > Removal and Installation. Fill and bleed the coolant system properly. Refer to the WSM, Section 303-03A Engine Cooling - 1.5L EcoBoost > General Procedures > Engine Cooling System Draining, Vacuum Filling and Bleeding. Note: Repeat steps 10-12 a total of 10 times to remove any remaining air trapped in the system.

TSB 24-2066

Service Bulletin/Repair Instructions

This TSB supersedes article 24-2036 to update the vehicles affected. Some 2023-2024 F-Super Duty pickup vehicles built on or before 02-Jan-2024 equipped with a 6.7L engine may exhibit an illuminated MIL with diagnostic trouble codes (DTC) P0133, P0139, and/or P0145 stored in the powertrain control module (PCM). This may be due to the software in the PCM and does not affect vehicle operation.

SSM 52345

Service Bulletin/Repair Instructions

Some 2022-2024 various Ford/Lincoln vehicles equipped with SYNC 4 may experience concern where customers are receiving an error message when trying to enroll in connected services. This may be due to the gateway module (GWM) software. To correct the concern, download and run the Transport and Factory Mode Deactivation app: under HS1 modules select BCM > Transport and Factory Mode > Download > Run. When the pop-up message appears for Change Vehicle Mode - Transport/Factory/Normal Mode, press OK. This will proceed to the Transport and Factory Mode Deactivation screen, select Unlock Vehicle Connectivity Settings (21 MY + Vehicles). A pop-up message appears noting Vehicle Is Now In Normal Mode, select OK. This will return to the Transport and Factory Mode Deactivation screen, select Exit. A final pop-up notification stating that the application is finished, select OK. For claiming, use causal part 14G490 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.

SSM 52335

Service Bulletin/Repair Instructions

For 2015-2024 Ford and Lincoln vehicles equipped with turbocharged engines and customer concern of an engine oil leak, refer to Workshop Manual (WSM), Section 303-00 for oil leak inspection and testing methods. Ford has evaluated turbochargers replaced for oil leak symptoms and although oil may collect on the external surface of a turbocharger, it is extremely rare for a turbocharger assembly to be the root cause of the oil leak. Careful inspection of the turbocharger oil feed and drain tubes should be performed along with the recommended WSM procedures as needed. Warranty claims for turbocharger replacement going forward will be assessed.

SSM 52328

Service Bulletin/Repair Instructions

Some 2021-2024 Bronco/F-150, 2023-2024 Escape/F-Super Duty vehicles equipped with SYNC 4 may experience a concern during accessory protocol interface module (APIM) programming where the vehicle's center display screen indicates USB Error. This may be due to a lack of memory space available to perform the APIM software update. If it is a memory concern, the Ford Diagnosis and Repair System (FDRS) will provide an option to delete the voice application. Re-enter the module programming and when prompted, do not select first option - SYNC Module (APIM) Software Update, select the second option - Delete Voice Application(s) From Module. Once deleted, run the SYNC Module (APIM) Software Update as directed, this will update the software and automatically reload the voice app. If the voice delete option is not available, continue with normal diagnostics in the Workshop Manual, Section 418.

SSM 52314

Service Bulletin/Repair Instructions

During service and repair requiring removal and replacement of a crankshaft bolt and/or crankshaft damper, achieving proper torque of the crankshaft pulley bolt is critical. Incorrect torque may allow the bolt to loosen resulting in the timing gear breaking and engine damage. Replacement of the bolt is critical to the repair and accurately following the installation procedure in the Workshop Manual (WSM) Section, 303-01 is extremely important. The bolt torque procedure can be found in the crankshaft front seal removal and installation procedure or in the engine assembly procedure.

SSM 52308

Service Bulletin/Repair Instructions

Some 2022 F-Super Duty vehicles equipped with a 12.3 inch center display screen and 2023-2024 F-Super Duty vehicles may exhibit DTCs B1D08:11 and/or B1D09:11 stored in the trailer module (TRM) with a Trailer Brake System Fault See Manual message in the instrument panel cluster (IPC) when a trailer is not connected to the vehicle. This may be due to water intrusion at the back side of the trailer tow connector. Inspect connector C4099 and the trailer tow connector (14489) for signs of corrosion or damage. If corrosion or damage is present at either connector, replace the female side of the C4099 connector using service pig tail kit (3U2Z-14S411-JXC) and the trailer tow connector. If corrosion or damage is not present, refer to the Workshop Manual (WSM) Section 417-01 Exterior Lighting, Diagnosis and Testing for additional diagnosis. For claiming, use causal part 14489 and applicable labor operations in Section 01 of the Service Labor Time Standards (SLTS) Manual.

SSM 52299

Service Bulletin/Repair Instructions

Some 2023-2024 F-Super Duty vehicles equipped with a 6.7L engine may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble codes (DTC) U02A2, P206B, P203B, P208A, P20FA, P20FD, and/or P20FC stored in the powertrain control module (PCM). Before performing normal diagnostics, inspect connectors C1273C (32 pin) and C406 (14 pin) for proper connection. Also disconnect and inspect C1415 (32 pin), C406 (14 pin), C4863 (7 pin) and C4864 (5 pin) on the 14405 vehicle harness for signs of terminal push out, water intrusion and/or corrosion. Refer to the Wiring Diagram for connector locations. Repair as necessary. Refer to Wiring Diagram Cell 005 for repair procedures.

TSB 24-2036

Service Bulletin/Repair Instructions

Some 2023-2024 F-Super Duty chassis cab vehicles built on or before 02-Jan-2024 equipped with a 6.7L engine may exhibit an illuminated MIL with diagnostic trouble codes (DTC) P0133, P0139, and/or P0145 stored in the powertrain control module (PCM). This may be due to the software in the PCM and does not affect vehicle operation. To correct the condition, reprogram the PCM and transmission control module (TCM).

TSB 24-2030

Service Bulletin/Repair Instructions

Some 2023-2024 F-Super Duty vehicles equipped with a 6.7L engine may exhibit an intermittent interruption of a split shaft PTO system installed by an upfitter. This may be due to the software in the PCM. To correct the condition, follow the Service Procedure to reprogram the powertrain control module (PCM) and the transmission control module (TCM).

SSM 52192

Service Bulletin/Repair Instructions

Some 2023-2024 F-Super Duty vehicles equipped with a 6.7L engine may require fuel injector removal and replacement for various reasons. Fuel injector o-ring and supply tube kits LC3Z-9229-A and LC3Z-9229-B for 2020-2022 F-Super Duty vehicles should be utilized when instructed to replace these parts in Workshop Manual, Section 303-04. The parts catalog is in the process of being updated.

SSM 52188

Service Bulletin/Repair Instructions

2024 F-Super Duty vehicles are equipped with XL-22 (WSS-M2C184-A1) high temperature power steering fluid that looks like clear hydraulic fluid. This fluid is an improvement in high temperature and thermal oxidative stability compared to Mercon LV. This power steering fluid is also compatible and highly recommended to use when filling or topping off power steering systems of all 2012-2023 F-Super Duty vehicles originally equipped with Mercon LV.

SANVol 2 Issue 1

Service Bulletin/Repair Instructions

The Service Awareness Newsletter is an informal communication that contains information that may not be presently available in a TSB, SSM, GSB, or other electronic communication. This artile includes ifnormation on warranty, technical service tips and other service information.

SSM 52171

Service Bulletin/Repair Instructions

2024 F-Super Duty pickup vehicles are equipped with an all-new box cleat plate that is not compatible with the removable locking box cleat accessories. Customers seeking to use the removable locking box cleat accessories can order them from Ford Accessories as well as the compatible 2023 box cleat plate. Replacement of the new cleat to the 2023 and older style is non-warrantable.

SSM 52134

Service Bulletin/Repair Instructions

Various 2021-2024 Ford and Lincoln vehicles equipped with the rear camera on demand feature may exhibit a Please Check Surroundings For Safety or Full View Not Available message when the rear camera button is pressed and the vehicle is not in reverse. Inform customers this condition is considered normal operation and does not affect vehicle durability because the full rear view camera image can only be shown when the vehicle is in reverse. No additional diagnosis or service is required for this condition.

SSM 52113

Service Bulletin/Repair Instructions

All 2024 F-Super Duty vehicles equipped with four-wheel drive, and that are not equipped with the Tremor package, are equipped with a front passenger side hub plug that does not rotate to mechanically lock the hub to the axle shaft. This new hub plug is permanently locked and requires no action from the customer. No repairs should be made to replace this new hub plug or to route vacuum to the knuckle. Refer to the Owner's Manual section on four-wheel drive operation for further details regarding manual engagement of hub locks.

SSM 52003

Service Bulletin/Repair Instructions

Some 2023 F-Super Duty vehicles equipped with 360-degree camera and blind spot monitoring with trailering may exhibit diagnostic trouble codes (DTCS) U1020:00 And/Or U1036:00 in the image processing module A (IPMA) if the Ford accessories trailer blind spot information system (BLIS) has not been installed by the customer. If DTCs are present and trailer BLIS has not been installed per accessory kit instructions, they should be ignored as the IPMA is attempting to detect the trailer BLIS modules. No further service action is required.

Reading this report

Complaint counts are reports filed with NHTSA, not failure rates. A common model collects more of them than a rare one that breaks more often.