Technical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.
TSB 26-2256
Service Bulletin/Repair Instructions
This article supersedes TSB 25-2572 to update the Parts List to correct the part number LC3Z-6006-L to LC3Z-6781-A, remove the flex plate bolts AL3Z-6379-BA from the parts list as these bolts are in kit LC3Z-6781-A, update the claim quantity of the part number W709771-S440 to 9 pieces (F-650/F750-Engine Replacement), W706447-S437 and W715068-S437 to 4 pieces, W712861-S439 to 8 pieces(F-Super Duty Pickup And Chassis Cab-Engine Replacement) / 8 pieces (F-53 Motorhome/F-59 Stripped Chassis Cab/F-650,F750 Engine Replacement) / W714286-S442 to 4 pieces (F-Super Duty Pickup And Chassis Cab-Camshaft and Tappet Repair / F-Super Duty Pickup And Chassis Cab-Engine Replacement), include LC3Z-6020-A for the Engine replacement lists, include 1 fuel injector seal kit to the Camshaft and Tappet repair lists, include 4 pieces of W520114-S440 to the E Series-Camshaft and Tappet Repair list, and update the engine oil part numbers XO-5W30-Q1SP and CXO-5W30-LSP6. Some of the vehicles listed in the Model statement above may exhibit an upper engine ticking or tapping noise at idle. Customers may also report experiencing ro
SSM 54678
Service Bulletin/Repair Instructions
Some 2021-2026 F-150 vehicles equipped with a 5.0L/5.2L engine, 2021-2025 F-Super Duty/F-53 Motorhome/F59 Commercial Stripped Chassis vehicles equipped with a 6.8L/7.3L engine and 2021-2025 E-Series/F-650/F-750 vehicles equipped with a 7.3L engine may exhibit a rattle/scraping noise upon startup that may remain after the engine is running. Workshop Manual (WSM),
SSM 54601
Service Bulletin/Repair Instructions
Ford and Lincoln vehicles equipped with wired keyless entry keypad systems and accessory wireless keyless entry keypad systems may or may not come with a wallet card containing the master code. Unlike the integrated wired keypad, the accessory wireless keypad master code cannot be retrieved from the vehicle using a diagnostic scan tool or from the label printed on the body control module (BCM). The Factory Keyless Entry Code application within the diagnostic scan tool will not provide an applicable master code for the accessory wireless keypad. If the wallet card for an accessory keypad is not available, the "Wireless RF Keypad Diagnosis Guide" can be referenced and provides direction on how to retrieve the master code. This guide is located under the Workshop Manual tab > Accessories > Installation > Wireless RF Keypad Diagnosis Guide > PPT C > Step C2.<br /><br /> Note: The only available keypad for some vehicles from the assembly plant is the accessory wireless keyless entry keypad. The integrated wired keypad cannot be installed on vehicles not equipped from the factory with a wired keyless entry k
TSB 25-2572
Service Bulletin/Repair Instructions
This article supersedes TSB 25-2322 to update the Service Procedure, Labor Operations and Parts List. Some of the vehicles listed in the Model statement above may exhibit an upper engine ticking or tapping noise at idle. Customers may also report experiencing rough engine performance, engine misfire, or a malfunction indicator lamp (MIL) with diagnostic trouble code (DTC) P0301-P0308 in the powertrain control module (PCM). This may be due to camshaft and/or valve tappet having excess wear within the engine assembly.
SSM 54363
Service Bulletin/Repair Instructions
Some 2021-2025 Expedition/Navigator/F-150/F-Super Duty/F-53 Motorhome/F59 Commercial Stripped Chassis/F-650/F-750/Transit vehicles equipped with a 2.7L/3.5L (non hybrid)/6.8L/7.3L engine and 2021-2026 E-Series may exhibit a rattle/scraping noise from the bellhousing area on start-up. Workshop Manual (WSM), Section 303-00 Engine System - General Information > Diagnosis and Testing and 303-06 > Starting System has been updated to address this condition. Additionally, WSM, Section 303-01 > Removal and Installation > Engine to Transmission Spacer Plate has been added to address this condition. Refer to the revised WSM sections for normal diagnosis.
SSM 54338
Service Bulletin/Repair Instructions
Some 2021-2025 F-150 vehicles equipped with a 5.0L/5.2L engine, 2021-2025 F-Super Duty/F-53 Motorhome/F59 Commercial Stripped Chassis vehicles equipped with a 6.8L/7.3L engine and 2021-2026 E-Series/F-650/F-750 vehicles equipped with a 7.3L engine may exhibit a rattle/scraping noise upon startup that may remain after the engine is running. This may be due to the starter motor drive gear not retracting after starting. To correct this condition, inspect the starter motor drive gear and shaft. If the starter motor drive gear slides back and forth by hand and/or shows signs of scoring or damage, replace the starter motor following Workshop Manual (WSM), Section 303-06 Starting System > Removal and Installation > Starter.
SSM 54269
Service Bulletin/Repair Instructions
Some 2021-2025 Expedition/Navigator/F-150/F-Super Duty/F-53 Motorhome/F59 Commercial Stripped Chassis/F-650/F-750/Transit vehicles equipped with a 2.7L,3.5L EcoBoost (non-hybrid), 3.5L Cyclone, 6.8L or 7.3L engine, may exhibit a rattle/scraping noise from the bellhousing area on start-up. Workshop Manual (WSM), Section 303-00 Engine System - General Information > Diagnosis and Testing and 303-06 > Starting System has been updated. Additionally, WSM, Section 303-01 > Removal and Installation > Engine to Transmission Spacer Plate has been added to address this condition. Refer to the revised WSM sections for normal diagnosis.
TSB 25-2382
Service Bulletin/Repair Instructions
Some of the vehicles listed in the Model statement above may exhibit an incorrectly illuminated malfunction indicator lamp (MIL) with diagnostic trouble codes (DTC) P0420 and/or P0430 stored in the powertrain control module (PCM). This may be due to the software in the PCM.
TSB 25-2322
Service Bulletin/Repair Instructions
This article supersedes TSB 25-2200 to update the parts list to add the new camshaft and tappet service kit and add F-650/F-750. Some of the vehicles listed in the Model statement above may exhibit an upper engine ticking or tapping noise at idle. Customers may also report experiencing rough engine performance, engine misfire, or a malfunction indicator lamp (MIL) with diagnostic trouble code (DTC) P0301-P0308 in the powertrain control module (PCM). This may be due to camshaft and/or valve tappet having excess wear within the engine assembly.
TSB 25-2267
Service Bulletin/Repair Instructions
Some of the vehicles listed in the Model statement above may exhibit an incorrectly illuminated malfunction indicator lamp (MIL) with diagnostic trouble codes (DTC) P0420 and/or P0430 stored in the powertrain control module (PCM). This may be due to the software in the PCM.
TSB 25-2200
Service Bulletin/Repair Instructions
Some of the vehicles listed in the Model statement above may exhibit an upper engine ticking or tapping noise at idle. Customers may also report experiencing rough engine performance, engine misfire, or a malfunction indicator lamp (MIL) with diagnostic trouble code (DTC) P0301-P0308 in the powertrain control module (PCM). This may be due to camshaft and/or valve tappet having excess wear within the engine assembly.
SSM 53453
Service Bulletin/Repair Instructions
2020-2025 F53 Motorhome vehicles with a gross vehicle weight rating (GVWR) of 20,500-26,000 lbs. are equipped with front jounce bumpers that are designed to make constant contact with the front suspension while the wheels are supporting the weight of the vehicle, and the vehicle has a complete body installed.
SSM 53040
Service Bulletin/Repair Instructions
While performing a transmission repair on some 2012-2024 Ford and Lincoln vehicles, a transmission seal kit may be on backorder due to supply chain interruptions. While performing a transmission repair on some 2012-2024 Ford and Lincoln vehicles, a transmission seal kit may be on backorder due to supply chain interruptions.
SSM 52476
Service Bulletin/Repair Instructions
All accessory stick-on keyless entry keypads come with a wallet card containing the master code. If the accessory keypad was factory installed, this card will be placed in the glove box and should be handed to the vehicles owner during initial delivery. Unlike the integrated (wired) factory keypad, the accessory keypad master code cannot be retrieved from the vehicle using a diagnostic scan tool. If the wallet card for an accessory keypad is lost, follow these steps to recover the code. Dealer Key Code access is granted through the Dealer Program Enrollment System (DPES); dealership management can authorize users. The authorized user must go to FMCDealer.com > Parts and Service > Parts Product Line Information > Keys/Entry Devices > Aftermarket Keyless Entry Keypad Code Access. Follow the instructions on the screen to obtain the master code for the accessory keypad.
22N15
Service Bulletin/Repair Instructions
Customer Satisfaction Program 22N15 Certain 2020-2023 Model Year Bronco Sport, Escape, Corsair, E-Series, F-650/F-750, F-53 Motorhome Chassis, F-59 Commercial Stripped Chassis Vehicles Equipped with Smart Data Link Connector (SDLC) Gateway Module Reprogramming for Inspection and Maintenance (I/M) Testing Adding Not OTA Capable Owner letters. Other documents submitted 01/02/24 & Received OTA letters submitted on 02/01/24
22L03
Service Bulletin/Repair Instructions
Certain 2021-2022 Model Year Econoline, Super Duty Chassis Cab, F53 Motor Home, F59 Step Van, and F650/F750 Medium Duty Chassis Cab Vehicles Equipped with a Premium Rated 7.3L Engine - Engine Horsepower Credit
SAN-Vol1 I1
Service Bulletin/Repair Instructions
The Service Awareness Newsletter is an informal communication that contains information that may not be presently available in a TSB, SSM, GSB, or other electronic communication. This article includes information on warranty, technical service tips and other service information.
SSM 51577
Service Bulletin/Repair Instructions
Some 2020-2022 F-53 Motorhome chassis vehicles may require a jounce bumper replacement. A new part has been released for service. To service, use part # LU9Z-3020-B tightened to 47.5 +/-7.2Nm. For claiming, use causal part number 3020 and M-time.
SSM 51550
Service Bulletin/Repair Instructions
Some customers with 2020-2023 F-53 Motorhome and F-59 Commercial Stripped Chassis vehicles with a gross vehicle weight rating (GVWR) less than 20,500 lbs. may exhibit longer than expected brake pedal travel upon initial application with no other functional concerns. If normal Workshop Manual (WSM) diagnostics do not identify a concern, this condition should be considered a normal characteristic. These vehicles are equipped with brake calipers designed to reduce brake pad drag that may result in perceived excessive brake pedal travel. Comparison to F53 or F59 stripped chassis vehicles over 20,500 lbs. or prior model years should not be performed due to differences in brake system design and characteristics.
SSM 51536
Service Bulletin/Repair Instructions
For 2000-2024 Ford and Lincoln vehicles, swapping a module from a vehicle for diagnosis purposes is likely to cause errors and is not recommended. It is also not recommended to order a replacement module using a vehicle identification number (VIN) from a different vehicle. Most modules on these affected vehicles are VIN/vehicle specific and hardware variations between modules do exist. Swapping a module from a vehicle or ordering a module using a different vehicle/VIN can cause ineffective repairs and additional vehicle down time. Make sure all appropriate Workshop Manual (WSM) procedures are followed when diagnosing the condition prior to all module replacements and only order modules using the correct VIN.
SSM 51447
Service Bulletin/Repair Instructions
Some 2020-2021 F53/F59 Stripped Chassis vehicles may experience an illuminated anti-lock brake system (ABS) warning indicator with diagnostic trouble code (DTC) C0037 and/or C003A. If normal diagnostics lead to replacement of the tone ring, be advised that the tone ring has been superseded with improved parts for both the passive (MU9Z-2C026-D, open shutter design) and active (MU9Z-2C026-C, closed shutter design) systems. Follow Workshop Manual, Section 206-04 for tone ring replacement.
SSM 51254
Service Bulletin/Repair Instructions
Some 2020-2022 Escape/Corsair/F-53 Motorhome/F-59 Commercial Stripped Chassis, 2021-2023 F-650/F-750/E-Series, and 2021-2022 Bronco Sport vehicles may exhibit an intermittent no crank/no start condition and/or an intermittent blank instrument panel cluster (IPC)/SYNC touchscreen. This may be due to the software in the gateway module (GWM). To correct the condition, reprogram the GWM using the latest software level of the appropriate Ford diagnostic scan tool. For claiming use causal part 14F642 and the applicable labor operations of Section 10 of the Service Labor Time Standards (SLTS) Manual.
SSM 51234
Service Bulletin/Repair Instructions
Some 2014-2021 F53 Motorhome/F-59 Commercial Stripped Chassis may exhibit a pinion seal leak. A new part number is available to to resolve this concern, MU9Z-4676-A. For claiming, use causal part number 4676 and applicable labor times in Section 04 of the Service Labor Time Standards (SLTS) Manual.
SSM 51210
Service Bulletin/Repair Instructions
Some 2020-2022 F53 Motorhome built on or before 06-Oct-2022 and 2021-2022 E-Series vehicles built on or before 09-Mar-2021 may exhibit a Service AdvanceTrac and Pre-Collision Assist Not Available message in the cluster with diagnostic trouble code (DTC) C0051 stored in the anti-lock brake system (ABS) module. Cruise control may also be inoperative. To correct the condition, reprogram the ABS module using the latest software level of the Integrated Diagnostic System (IDS). For claiming, use causal part number 2C219 and applicable labor times in Section 10 of the Service Labor Time Standards (SLTS) Manual.
SSM 51209
Service Bulletin/Repair Instructions
Some 2020-2021 F53/F59 Stripped Chassis vehicles may experience an illuminated anti-lock brake system (ABS) warning indicator with diagnostic trouble code (DTC) C0037. If normal diagnostics lead to replacement of the tone ring, be advised that the tone ring has been superseded with improved parts for both the passive (MU9Z-2C026-D) and active (MU9Z-2C026-C) systems. Follow Workshop Manual Section 206-04 for tone ring replacement.
SSM 51111
Service Bulletin/Repair Instructions
Some 2020-2022 F53 Motorhome built on or before 06-Oct-2022 and 2021-2022 E-Series vehicles built on or before 09-Mar-2021 may exhibit a Service AdvanceTrac and Pre-Collision Assist Not Available message in the cluster with diagnostic trouble code (DTC) C0051 stored in the anti-lock brake system (ABS) module. Cruise control may also be inoperative. To correct the condition, reprogram the ABS module using the latest software level of the Integrated Diagnostic System (IDS). For claiming, use causal part number 2C219 and applicable labor times in Section 10 of the Service Labor Time Standards (SLTS) Manual.
SSM 51050
Service Bulletin/Repair Instructions
Some 2021-2022 F-650/750, 2020-2022 Motorhome/Commercial Stripped Chassis vehicles built on or before 10-Jun-2022 with very low miles may experience parking brake drag. This condition typically occurs in less than 3000 miles (4800 kilometers). This condition may be identified even with the hand or pedal actuator mechanism disengaged. Inspect the park brake system for damage and replace parts as required per Workshop Manual (WSM) Section 206-05. If no damage if found, adjust the park brake cables and the park brake shoe adjuster per WSM, Section 206-05. For claiming, use the applicable labor operations of the Service Labor Time Standards (SLTS) Manual.
SSM 50974
Service Bulletin/Repair Instructions
Some 2020-2022 Escape/Corsair/F-53 Motorhome/F-59 Commercial Stripped Chassis, 2021-2023 F-650/F-750/E-Series, and 2021-2022 Bronco Sport vehicles may exhibit a communication fault with emissions inspection equipment. This may be due to the software in the gateway module (GWM). To correct this condition, reprogram the GWM to latest software level using the appropriate Ford diagnostic scan tool. Use causal part 14F642 and applicable labor times from Section 10 of the Service Labor Time Standards (SLTS) Manual.
SSM 50975
Service Bulletin/Repair Instructions
Some 2017-2022 Ford/Lincoln customers may experience a notification in the FordPassÃÂÃÂÃÂî/LincolnWayÃÂÃÂÃÂî app indicating Vehicle Has Entered Deep Sleep Mode. This occurs when the vehicle has not been started for 14 consecutive days, battery voltage is at/below 9.5 volts or the body control module (BCM) 12 volt battery state of charge (SOC) drops below 50%. A warning may also set if the telematic control unit (TCU) has received an over the air update. The TCU powers down all communication when in this mode and app features are disabled. Manually start the vehicle to wake if from mode. More information is located in the app under: Account > Help > search 'Deep Sleep' in the entry box. If the condition remains, check the BCM 12v SOC. If the SOC does not change after charging the battery or after BMS reset is performed, continue with normal battery and/or BMS sensor diagnostics.
SSM 50767
Service Bulletin/Repair Instructions
Some 2020-2022 F-53 Motorhome vehicles may exhibit a Service Advance Trac and Pre-Collision Assist Not Available message in the cluster with diagnostic trouble code (DTC) C0051 stored in the anti-lock brake system (ABS) module. Cruise control may also be inoperable. If this concern is still present after normal diagnosis, clear the DTC with the appropriate Ford diagnostic scan tool. If the concern returns advise the customer a key cycle may clear the warning indicator. Inform the customer that engineering is currently working on a solution for this condition and that they can continue to drive the vehicle which is expected to be available in the third quarter of 2022. Monitor OASIS for additional information and schedule service appointments for customers once the repair becomes available.
SSM 50726
Service Bulletin/Repair Instructions
Some 2017-2021 Ford and Lincoln vehicles equipped with a TCU may exhibit inoperative remote features via Ford Pass/Lincoln Way mobile app, incomplete user authorization and/or no modem electronic serial number (ESN) displayed. To correct this condition prior to programming, remove the TCU fuse for 5 minutes then reinstall. Delete all previous session files for the vehicle. Verify that the electronic serial number (ESN) is now displayed. Start a new IDS/FDRS session. Program the TCU to the latest IDS/FDRS version level. Make sure you are connected to the internet before retesting. If the concern is still present, follow normal diagnostics in Workshop Manual(WSM), Section 415-00. Refer to PTS OASIS home page for TCU version identification. For claiming, use causal part 14G229 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.
SSM 50514
Service Bulletin/Repair Instructions
Some 2020-2022 F-53 Motorhome Chassis/F-59 Commercial Stripped Chassis vehicles may exhibit an illuminated anti-lock brake system (ABS) warning with diagnostic trouble code (DTC) C0037 and/or C0038. This may be due to a damaged rear wheel speed sensor (WSS) ring. Minimal damage may cause DTCs and can be difficult to detect during visual inspection. If replacement is required, closely inspect the service part to ensure no damage is present and follow Workshop Manual, Section 206-09 to replace. Removal of the ABS sensor is required to avoid damage to a new ring when servicing. Use a suitable jack to aid with hub/rotor install on the axle to prevent ring damage during assembly. Some backorders may be experienced when ordering the ring. Submit a customer online parts inquiry system (COPIS) vehicle off road (VOR) ticket is recommended to prioritize orders.
SSM 50218
Service Bulletin/Repair Instructions
Some 2021-2022 F-650/750, 2020-2022 Motorhome/Commercial Stripped Chassis vehicles built on or before 20-Sep-2021 with very low miles may experience parking brake drag. This condition typically occurs in less than 3000 miles (4800 kilometers). This condition may be identified even with the hand or pedal actuator mechanism disengaged. Inspect the park brake system for damage and replace parts as required per Workshop Manual (WSM) Section 206-05. If no damage if found, adjust the park brake cables and the park brake shoe adjuster per WSM, Section 206-05. For claiming, use the applicable labor operations of the Service Labor Time Standards (SLTS) Manual.
CSA-001
Service Bulletin/Repair Instructions
Customer Service Advisory for Ford Recall (21S17) regarding Low Oil Volume Rear Axle
SSM 50000
Service Bulletin/Repair Instructions
Some 2020-2021 F-53 Motorhome Chassis/F-59 Commercial Stripped Chassis vehicles may exhibit an anti-lock brake system (ABS) light on with diagnostic trouble code (DTC) C0037 and/or C0038. This may be due to a bent or damaged rear axle tone ring. Inspect the tone ring teeth on the affected rear wheel and replace the tone ring if damage is present. It is recommended to inspect the service tone ring before installation to make sure no damage has occurred in shipment. The tone ring is susceptible to damage during the ring to rotor installation as well as installing the hub and rotor assembly onto the axle housing. Use a suitable jack to aid in the installation of the assembly to prevent any contact with the tone ring during reassembly.
TSB 21-2193
Service Bulletin/Repair Instructions
Some 2020-2021 F-59 Commercial Stripped Chassis vehicles built on or before 15-Mar-2021 and equipped with adaptive cruise control may exhibit a Front Camera Fault message, Adaptive Cruise Control Fault message, and/or pre-collision warning indicator. This may be due to the front camera assembly becoming detached from the windshield. To correct the condition, follow the Service Procedure to reattach the front camera assembly to the windshield and align the camera.
SSM 49834
Service Bulletin/Repair Instructions
Some 2020-2021 F-53 Motorhome Chassis 16,000-22,000 lbs. gross vehicle weight (GVW) vehicles may exhibit an anti-lock brake system (ABS) light on with diagnostic trouble code (DTC) C0037 and/or C0038. This may be due to a bent or damaged rear axle tone ring. Inspect the tone ring teeth on the affected rear wheel and replace the tone ring if damage is present. It is recommended to inspect the service tone ring before installation to make sure no damage has occurred in shipment. The tone ring is susceptible to damage during the ring to rotor installation as well as installing the hub and rotor assembly onto the axle housing. Use a suitable jack to aid in the installation of the assembly to prevent any contact with the tone ring during reassembly.
SSM 49785
Service Bulletin/Repair Instructions
Some 2021 F-Super Duty and 2021-2022 E-Series vehicles equipped with a 6.2L or 7.3L gasoline engine may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble code (DTC) P0457 stored in the powertrain control module (PCM). This may be due to a loose fuel filler cap. The fuel filler cap design has changed, requiring multiple turns to seal properly. Advise the customer to turn the fuel filler cap clockwise until there is at least one audible click to seal properly. For further diagnostics, refer to the Powertrain Control/Emissions Diagnosis (PC/ED) manual, pinpoint test HX.
SSM 49694
Service Bulletin/Repair Instructions
Some 2020-2021 F-53 Motorhome Chassis vehicles requiring service to the rear stabilizer bar may have a detached weld nut on the rear axle housing. Service this missing nut with part number W713546-S439.