Vehicle report

2017 FORD F-550 SD

Compare every FORD F-550 SD yearNHTSA and EPA records

Service bulletins

306 bulletins

Technical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.

26E02

Other

NEW VEHICLE DELIVERY HOLD Emissions Recall 26E02 Certain 2016-2019 F-650 - 750 and 2017-2019 F-350 - 550 Vehicles Equipped With 6.7L Diesel Engines Crankcase Ventilation (CCV) Inspection And Replacement

26N03

Other

Customer Satisfaction Program 26N03 Certain 2017-2019 Model Year Super Duty Vehicles w/ 6.7L Diesel Engines Diesel Particulate Filter Replacement, If Required After Dealer Evaluation

25N10S1

Other

Certain 2017-2025 F-450 – F-600 Chassis Cab Upfitted with an Aerial Bucket Frame Rail Crack

25N15 S1

Other

Customer Satisfaction Program 25N15 - Supplement #1 Certain 2015-2019 Model Year Multiple Vehicle Lines Rear View Camera Inspection For One-Time Replacement

25N17

Other

Advance Notice – Customer Satisfaction Program 25N17 Certain 2015-2025 Model Year Multiple Vehicle Lines Rear View Camera Replacement If Required After Dealer Evaluation

SSM 54601

Service Bulletin/Repair Instructions

Ford and Lincoln vehicles equipped with wired keyless entry keypad systems and accessory wireless keyless entry keypad systems may or may not come with a wallet card containing the master code. Unlike the integrated wired keypad, the accessory wireless keypad master code cannot be retrieved from the vehicle using a diagnostic scan tool or from the label printed on the body control module (BCM). The Factory Keyless Entry Code application within the diagnostic scan tool will not provide an applicable master code for the accessory wireless keypad. If the wallet card for an accessory keypad is not available, the "Wireless RF Keypad Diagnosis Guide" can be referenced and provides direction on how to retrieve the master code. This guide is located under the Workshop Manual tab > Accessories > Installation > Wireless RF Keypad Diagnosis Guide > PPT C > Step C2.<br /><br /> Note: The only available keypad for some vehicles from the assembly plant is the accessory wireless keyless entry keypad. The integrated wired keypad cannot be installed on vehicles not equipped from the factory with a wired keyless entry k

25N10

Other

Certain 2017-2025 F-450 – F-600 Super Duty Chassis Cab Upfitted with an Aerial Bucket Frame Rail Crack

25N15

Other

Certain 2015-2019 Model Year Multiple Vehicle Lines Rear View Camera Inspection For One-Time Replacemen

SSM 54448

Service Bulletin/Repair Instructions

Some 2017-2026 F-Super Duty vehicles may exhibit a pull/drift condition during braking. This may be due to the brake pads needing to be broken in. Repeated, heavy brake applications may assist to resolve the pull/drift condition. The Workshop Manual, Section 206-00 Symptom Chart for vehicle pulls or drifts during braking has been updated to reflect this information.

25L02

Other

Special Field Action 25L02 Certain 2017-2024 Model Year California Emissions-Certified Vehicles Transmission Control Assembly Reimbursement

TSB 25-2570

Service Bulletin/Repair Instructions

This article supersedes TSB 24-2165 to update the TSB Service Procedure. Some vehicles listed in the Model statement above may exhibit various SYNC performance related concerns including but not limited to: Display operation concerns Navigation inoperative Voice recognition concerns Phone connection issues Dropped phone connections Applink related performance Travel Link not present or showing incorrect traffic Slow system response NOTE: Ford has found some of the APIMs replaced and returned for inspection contained an outdated software level and the APIM did not require replacement. The customer concern may have been resolved by updating the APIM with latest level of software. The SYNC 3 universal thumb drive will be able to update the APIM software without the use of a scan tool and does not require the process to be monitored. Ford will be monitoring APIM replacements to confirm TSB directed software updates have been performed.

24L04

Other

Certain 2017 and 2020-2022 Model Year Super Duty Vehicles Equipped with 6.7L Engine - Emission Control Information Label Update

24L05

Other

Certain 2011-2022 Model Year Super Duty Vehicles Equipped with 6.7L Engine - Emission Control Information Label Update for Qualified Vehicles

SSM 53234

Service Bulletin/Repair Instructions

Some 2017-2025 F-Super Duty vehicles may exhibit a pull/drift condition during braking.

SSM 53040

Service Bulletin/Repair Instructions

While performing a transmission repair on some 2012-2024 Ford and Lincoln vehicles, a transmission seal kit may be on backorder due to supply chain interruptions. While performing a transmission repair on some 2012-2024 Ford and Lincoln vehicles, a transmission seal kit may be on backorder due to supply chain interruptions.

TSB 24-2165

Service Bulletin/Repair Instructions

This article supersedes TSB 21-2175 to update the TSB Service Procedure. Some 2016 MKS, 2016-2017 Navigator, 2016-2018 F-150/Focus/C-MAX/Edge/Fiesta/MKX/Transit Connect/Mustang, 2017-2018 Continental/Fusion/MKZ, 2017-2019 Explorer, 2016-2019 Escape/MKC/Flex/MKT/Taurus/Transit/Expedition/F-Super Duty, and 2018-2019 EcoSport vehicles equipped with SYNC 3 may experience various SYNC performance related concerns. related concerns including but not limited to: Display operation concerns Navigation inoperative Voice recognition concerns Phone connection issues Dropped phone connections Applink related performance Travel Link not present or showing incorrect traffic Slow system response This may be due to the SYNC software. To correct the condition, follow the Service Procedure to update the accessory protocol interface module (APIM) software. NOTE: Ford has found some of the APIMs replaced and returned for inspection contained an outdated software level and the APIM did not require replacement. The customer concern may have been resolved by updating the APIM with latest level of software.

SSM 52476

Service Bulletin/Repair Instructions

All accessory stick-on keyless entry keypads come with a wallet card containing the master code. If the accessory keypad was factory installed, this card will be placed in the glove box and should be handed to the vehicles owner during initial delivery. Unlike the integrated (wired) factory keypad, the accessory keypad master code cannot be retrieved from the vehicle using a diagnostic scan tool. If the wallet card for an accessory keypad is lost, follow these steps to recover the code. Dealer Key Code access is granted through the Dealer Program Enrollment System (DPES); dealership management can authorize users. The authorized user must go to FMCDealer.com > Parts and Service > Parts Product Line Information > Keys/Entry Devices > Aftermarket Keyless Entry Keypad Code Access. Follow the instructions on the screen to obtain the master code for the accessory keypad.

22M03 S1

Service Bulletin/Repair Instructions

Certain 2017-2020 Model Year Continental and Super Duty, 2018-2020 Navigator, 2020 Aviator, and 2020 Explorer Vehicles Replace Front and/or Side Cameras if Foggy

SSM 52335

Service Bulletin/Repair Instructions

For 2015-2024 Ford and Lincoln vehicles equipped with turbocharged engines and customer concern of an engine oil leak, refer to Workshop Manual (WSM), Section 303-00 for oil leak inspection and testing methods. Ford has evaluated turbochargers replaced for oil leak symptoms and although oil may collect on the external surface of a turbocharger, it is extremely rare for a turbocharger assembly to be the root cause of the oil leak. Careful inspection of the turbocharger oil feed and drain tubes should be performed along with the recommended WSM procedures as needed. Warranty claims for turbocharger replacement going forward will be assessed.

SSM 52314

Service Bulletin/Repair Instructions

During service and repair requiring removal and replacement of a crankshaft bolt and/or crankshaft damper, achieving proper torque of the crankshaft pulley bolt is critical. Incorrect torque may allow the bolt to loosen resulting in the timing gear breaking and engine damage. Replacement of the bolt is critical to the repair and accurately following the installation procedure in the Workshop Manual (WSM) Section, 303-01 is extremely important. The bolt torque procedure can be found in the crankshaft front seal removal and installation procedure or in the engine assembly procedure.

TSB 22-2248

Service Bulletin/Repair Instructions

This article supersedes TSB 22-2201 to update the Service Procedure and Parts List. Some 2015-2019 F-Super Duty and 2016-2019 F-650/F-750 vehicles equipped with a 6.7L engine may exhibit an oil leak from the oil filter, crankcase vent oil separator, oil cooler, or upper/lower oil pan. This may be due to the mating surfaces of the upper oil pan and the engine block or to a clogged crankcase vent oil separator.

SSM 52188

Service Bulletin/Repair Instructions

2024 F-Super Duty vehicles are equipped with XL-22 (WSS-M2C184-A1) high temperature power steering fluid that looks like clear hydraulic fluid. This fluid is an improvement in high temperature and thermal oxidative stability compared to Mercon LV. This power steering fluid is also compatible and highly recommended to use when filling or topping off power steering systems of all 2012-2023 F-Super Duty vehicles originally equipped with Mercon LV.

SSM 52167

Service Bulletin/Repair Instructions

Some 2017-2019 F-Super Duty pick-up vehicles may require the additional KC3Z-14A411-C kit if there is a service need to replace the 14405 main body harness or 14A412 tailgate harness post FSA 19S48. During the FSA 19S48 repair, additional connectors are added to the 14405 and 14A412 that utilize the jumper service kit contained in the FSA. Direction regarding the need for this harness is also noted in the Ford parts catalog.

SSM 51947

Service Bulletin/Repair Instructions

Some 2015-2019 F-Super Duty and 2015-2020 F-150/Mustang vehicles may require replacement of the powertrain control module (PCM) for various reasons. While performing a programmable module installation (PMI) using the Integrated Diagnostic Service (IDS) scan tool, an error message may state: Configuration Failed, Would You Like To Retry? This may be due to improper module replacement steps. Make sure that the original module is installed in the vehicle, delete the vehicle session, then start a new vehicle session. Once the session starts, run the PCM PMI and install the new PCM only when the scan tool instructs. Finish the PMI by following the prompts given by IDS. If the original PCM is not available, it is possible to configure the module by running as-built programming on the PCM. When IDS asks to obtain part numbers or configuration data, select configuration data.

SSM 51937

Service Bulletin/Repair Instructions

Some vehicles equipped with power folding mirrors may exhibit power folding mirrors that are inoperative or exhibit a clicking sound. This may be due to the mirrors being manually folded in, during transportation, going through a car wash, bumped in a parking lot, or found during pre-delivery inspection (PDI). Prior to the replacement of any components, attempt to synchronize the mirrors by following the Power Mirrors Synchronization procedure. Refer to Workshop Manual (WSM) Section 501-09 Rear View Mirrors - General Procedures - Power Mirrors Synchronization.

SSM 51854

Service Bulletin/Repair Instructions

Various 2013-2019 vehicles may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble code (DTC) P264F after powertrain control module (PCM) replacement. This DTC indicates that the engine serial number (ESN) must be programmed into the PCM. The ESN is located on PTS > Diagnostics tab > HVBoM > Features > Engine Serial Number. Once the ESN is obtained from the historical vehicle bill of materials (HvBOM), it can be programmed into the PCM using the appropriate Ford diagnostic scan tool. Navigate to the toolbox tab> powertrain menu> Service Functions> ESN.

SSM 51849

Service Bulletin/Repair Instructions

Various 2013-2019 vehicles may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble code (DTC) P264F after powertrain control module (PCM) replacement. This DTC indicates that the engine serial number (ESN) must be programmed into the PCM. The ESN is located on PTS> OASIS> Features> Engine Serial Number. Once the ESN is obtained from the historical vehicle bill of materials (HvBOM), it can be programmed into the PCM using the appropriate Ford diagnostic scan tool. Navigate to the toolbox tab> powertrain menu> Service Functions> ESN.

SSM 51838

Service Bulletin/Repair Instructions

In various 2017-2023 Ford and Lincoln vehicles, customers may receive a message in the FordPass or LincolnWay App stating Feature Unavailable. Since this is a fleet vehicle, it cannot access the (SYNC Connect) FordPass or LincolnWay app through the TCU Embedded Modem. If this message appears, the vehicle may be equipped with a fleet telematics module. Replacement of the TCU or TCU related repairs will not prevent this message from appearing. Refer the customer to in app FordPass Guides or LincolnWay Concierge Teams to aid with fleet telematics removal. Open app, select Account > Help > CHAT or CALL option.

SSM 51829

Service Bulletin/Repair Instructions

Some F-Super Duty and F-150 vehicles equipped with trailer tow mirror may exhibit various exterior rear view mirror functional concerns that require replacement after diagnosis. To properly determine if the defect is warrantable, cleaning and close inspection of the affected mirror may be required. To aid in proper warranty determination, the Rear-View Mirror Analysis general service bulletin (GSB) has been updated with a detailed cleaning procedure that should be followed prior to any inspection. New labor operations (17682ZZ or 17682ZZT) have been created that covers the cleaning and inspection process and may be used even if condition of failure is non-warrantable. Ford has inspected numerous returned parts and determined many cases are caused by damage which is unwarrantable and may be subject to chargeback. Refer to the latest version of the GSB on OASIS.

22M03

Service Bulletin/Repair Instructions

Certain 2017-2020 Model Year Continental and Super Duty, 2018-2020 Navigator, 2020 Aviator, and 2020 Explorer Vehicles Replace Front and/or Side Cameras if Foggy

SAN-Vol1 I1

Service Bulletin/Repair Instructions

The Service Awareness Newsletter is an informal communication that contains information that may not be presently available in a TSB, SSM, GSB, or other electronic communication. This article includes information on warranty, technical service tips and other service information.

SSM 51691

Service Bulletin/Repair Instructions

2011-2023 F-Super Duty and 2016-2024 F-650/F-750 vehicles equipped with a 6.7L engine may exhibit an elevated idle condition. During prolonged idle time, vehicles may experience this elevated idle to reduce unburned hydrocarbons from the SCR. The powertrain control module estimates hydrocarbon levels in the SCR and may increase idle speed to remove them. Idle speed will be increased to 1000 RPM for ambient temperatures near 26Â°C (80Â°F) and may increase to 1200 RPM at -40 Â°C (-40Â°F). Vehicles may exhibit exhaust smoke and diesel exhaust fluid smell during elevated idle condition. Exhaust smoke and smell condition will not affect reliability or durability of the engine. Power take-off (PTO) use and idle set point control will disable elevated speed. It is required that the operator monitor the vehicle and adhere to any Exhaust Filter warning messages.

TSB 23-2161

Service Bulletin/Repair Instructions

Some 2018-2021 F-150 vehicles equipped with a 3.0L diesel engine, 2016-2022 F-650/F-750 vehicles equipped with a 6.7L engine, and 2017-2022 F-Super Duty vehicles equipped with a 6.7L engine and built on or before 08-Mar-2022 may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble codes (DTCs) P21DD, P20BA. P20B9, P204C, P208A, P208B, P208C, P203B, P205B, P21CD and/or U02A2 in the powertrain control module (PCM). This may be due to water intrusion within connectors C3613 and/or C4851/C3610 on the reductant harness going to the reductant pump/heater assembly and the reductant level sensor/quality module. This may also be due to movement of the wiring harness causing terminal fretting. To correct the condition, follow the Service Procedure to replace the reductant tank harness, the reductant pump/heater assembly and/or the reductant tank, as well as securing the wiring harness using a cable zip tie fastener.

TSB 23-2115

Service Bulletin/Repair Instructions

Some 2015-2020 F-150 and 2017-2022 F-Super Duty vehicles may exhibit a lack of heat or cooling from the cabin vents when the climate control settings are adjusted between hot and cold. This may be due to a stuck/binding temperature door within the climate control housing or binding/inoperative temperature door actuator. Diagnostic trouble code (DTC) B1081:07 may be present in the front controls interface module (FCIM) or heating ventilation and air conditioning (HVAC) module. To correct the condition, follow the Service Procedure to remove the climate control housing and replace the temperature door cam(s), lubricate the temperature blend door bearing surface, and apply flock tape to actuator to seal out debris.

SSM 51536

Service Bulletin/Repair Instructions

For 2000-2024 Ford and Lincoln vehicles, swapping a module from a vehicle for diagnosis purposes is likely to cause errors and is not recommended. It is also not recommended to order a replacement module using a vehicle identification number (VIN) from a different vehicle. Most modules on these affected vehicles are VIN/vehicle specific and hardware variations between modules do exist. Swapping a module from a vehicle or ordering a module using a different vehicle/VIN can cause ineffective repairs and additional vehicle down time. Make sure all appropriate Workshop Manual (WSM) procedures are followed when diagnosing the condition prior to all module replacements and only order modules using the correct VIN.

SSM 51294

Service Bulletin/Repair Instructions

Some 2016-2019 F-Super Duty/F-650/F-750 vehicles equipped with a 6.7L engine may require the lower intake manifold to be removed for various concerns. The WSM, Section 303-01, has been updated to remove the lower intake manifold leaving the crankcase vent oil separator attached. Both parts should be removed from the engine together to avoid discarding and replacing the crankcase vent oil separator.

SSM 51265

Service Bulletin/Repair Instructions

SSM 51263

Service Bulletin/Repair Instructions

Some 2015-2023 F-150, 2017-2022 F-Super Duty, and 2019-2023 Ranger vehicles may exhibit dust ingress into the cabin through the doors or air extractors. This may be due to the climate control system being in recirculation mode as a result of the recirculation button being on or automatic strategies for heating/cooling efficiency. To minimize dust ingress when driving in off-road or secondary road conditions, make sure that all doors and windows are fully closed and the climate control system is switched to defrost on and the instrument panel and footwell air vents are switched to off. Temperature and fan settings may be adjusted as desired. Alternatively, max defrost can be activated which will adjust all settings automatically. Operating in defrost mode will keep constant air flow through the rear air extractors and other small areas, helping minimize dust ingress.

SSM 51261

Service Bulletin/Repair Instructions

Some Ford and Lincoln vehicles may exhibit noise when the brakes are applied. When diagnosing and repairing brake noise conditions, use the Workshop Manual (WSM) and the appropriate pinpoint test in section 206-00. The brake rotors should only be machined if directed by the WSM because one or more of the following conditions are present on the braking surface: scoring, excessive corrosion/rust or pitting, bluing/discoloration and/or heat spots. For additional information, refer to WSM section 206-00.

SSM 51251

Service Bulletin/Repair Instructions

Some 2011-2022 F-Super Duty vehicles equipped with a 6.7L diesel engine may exhibit a ticking noise at idle after an engine oil change. It is often referred to as Typewriter Noise because of its similarity to the sound of a mechanical typewriter. When engine temperatures reach 150 ÃÂ°F (65 ÃÂ°C) or higher, (from engine idle up to approximately 1700 RPM's), this noise can typically be heard at the front wheel well and is often isolated to the transmission bell housing or oil pan area. Typewriter Noise is not detrimental to engine function or durability and has no short or long term effects on the engine. Do not attempt repairs to eliminate this noise. This noise is characteristic of the 6.7L diesel engine and will typically cease or diminish significantly within the oil change maintenance interval.

21M05 S3

Service Bulletin/Repair Instructions

Certain 2017-2022 Model Year Super Duty Vehicles Equipped with a Power Release Tailgate - Unintended Tailgate Opening REASON FOR THIS SUPPLEMENT Technical Information: Updated with revised instructions to account for wiring harness changes that were implemented into production and changes to the tailgate latch control assembly removal and installation procedures. As a result, the Labor Allowances and Parts Requirements / Ordering Information have also been updated accordingly. Parts Requirements/Ordering Information: All parts are on open order. Special Service Support Center (SSSC) contact is no longer required to order tailgate actuator ground wiring kit.

SSM 51185

Service Bulletin/Repair Instructions

Some 2015-2022 F-150 and 2017-2022 F-Super Duty vehicles may experience issues with the tailgate center step moulding. If there is an issue with the center molding (warped, damaged condition, loose, or if the molding is missing), the trim cover is now available separately. It is no longer necessary to replace the entire rear step assembly (402A48).

TSB 22-2380

Service Bulletin/Repair Instructions

Some 2017-2019 F-Super Duty chassis cab/dual rear wheel (DRW) pickup vehicles and 2016-2019 F-650/F-750 vehicles equipped with a 6.7L engine may exhibit a concern of oil consumption in applications where the engine is idled for extended periods of time. This may be due to high crankcase pressure as a result of the crankcase ventilation filter element becoming restricted. To correct the condition, follow the Service Procedure to replace the crankcase oil separator and to inspect the turbocharger to determine whether the turbocharger needs to be replaced. Note: The new crankcase vent oil separator appears different from the old crankcase vent oil separator as it no longer includes a serviceable filter element.

TSB 22-2389

Service Bulletin/Repair Instructions

Some 2017-2020 F-Super Duty vehicles equipped with dual rear wheels (DRW) and 17 inch aluminum wheels may exhibit a loss of tire pressure from the valve stem sealing area of the front wheels. This may be due to corrosion of the wheel preventing the valve stem from sealing properly. To correct the condition, follow the Service Procedure to clean the corrosion from the valve stem sealing area of the affected wheel.

SSM 51122

Service Bulletin/Repair Instructions

Some 2017-2022 F-250-F-550, 2015-2020 F-150 and 2018-2022 Expedition vehicles without push button start and passive entry may exhibit a condition where it is difficult to insert the ignition key and/or turn it to the accessory position when removing the ignition lock cylinder per the functional lock cylinder service procedure in Workshop Manual (WSM), Section 501-14. This may be due to debris or contamination in the ignition lock cylinder. If this concern occurs, use a suitable shop vacuum to dislodge or remove debris or contamination by placing the vacuum hose over the lock cylinder, without the key installed, for 30 seconds. Insert the ignition key and reattempt turning it to the accessory position for lock cylinder removal. If the key will not turn to the accessory position, continue with the non-functional lock cylinder removal procedure.

SSM 51120

Service Bulletin/Repair Instructions

SSM 51104

Service Bulletin/Repair Instructions

Some 2017-2019 F-Super Duty vehicles equipped with adaptive steering may require steering wheel replacement for various reasons. The steering wheel assembly contains the steering effort control module (SECM) and steering angle sensor module (SASM). Previous software versions of the Integrated Diagnostic Software (IDS) scan tool may not have programed the SECM properly after replacement. Engineering has corrected the concern and SECM programming can now be successfully performed on these vehicles using the latest software level of IDS.

TSB 22-2356

Service Bulletin/Repair Instructions

Some 2015-2019 F-Super Duty vehicles may experience a transmission fluid leak from a cracked transmission case or transmission fluid pan. This may be due to a driveline vibration condition. For vehicles that have a concern with a cracked transmission case (Figures 1-2) or fluid pan (Figures 3-4), the rear driveline imbalance most often is the root cause of this concern. To correct the condition, follow the Service Procedure to replace the rear driveline.

21M05 S2

Service Bulletin/Repair Instructions

Certain 2017-2022 Model Year Super Duty Vehicles Equipped with a Power Release Tailgate - Unintended Tailgate Opening ;REASON FOR THIS SUPPLEMENT Technical Information: Updated with revised instructions to account for wire color differences across multiple model year vehicles.

SSM 50966

Service Bulletin/Repair Instructions

Some 2017-2019 F-Super Duty/F-650/F-750 vehicles may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble code (DTC) P24D1 stored in the powertrain control module (PCM). To correct the condition, replace the particulate matter (PM) sensor. Refer to Workshop Manual (WSM), Section 303-14. For F-650/F-750 vehicles, use LC4Z-5L216-A. For F-Super Duty pickup and 203 inch wheelbase chassis cab vehicles, use LC3Z-5L216-C. For F-Super Duty 145/179/192 inch wheelbase chassis cab vehicles, use LC3Z-5L216-B. For F-Super Duty 168/169/193/205 inch wheelbase chassis cab vehicles, use LC3Z-5L216-A. Do not attempt a programmable module installation (PMI) after installation of the PM sensor. For claiming, use causal part 5L239 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.

21M05-S1

Service Bulletin/Repair Instructions

Certain 2017-2022 Model Year Super Duty Vehicles Equipped with a Power Release Tailgate - Unintended Tailgate Opening. In the affected vehicles, some customers report experiencing an unintended tailgate opening and may have previously serviced their vehicle for this concern. Ford had developed an enhanced remedy for customers who may want this enhanced repair performed n their vehicle.

SSM 50937

Service Bulletin/Repair Instructions

Some 2015-2022 F-150, 2017-2022 F-Super Duty and 2018-2022 Expedition/Navigator vehicles may exhibit poor air conditioning (A/C) performance. Workshop Manual (WSM) diagnostic procedures have been updated to more accurately diagnose A/C performance concerns. Refer to the updated Diagnosis and Testing, and General Procedure in the WSM, Section 412-00 Climate Control System for diagnostic procedures

21M05

Service Bulletin/Repair Instructions

In the affected vehicles, some customers report experiencing an unintended tailgate opening and may have previously serviced their vehicle for this concern. Ford has developed an enhanced remedy for customers who may want this enhanced repair performed on their vehicle.

20N04-S1

Service Bulletin/Repair Instructions

Certain 2017 through 2019 Model Year F250/350 4x4 and all F450/550 Vehicles - Steering Linkage Damper Replacement. In some of the affected vehicles, customers may experience sustained steering wheel oscillation after hitting rough pavement or an expansion joint at speeds typically above 45 mph (72 Km/h).

TSB 22-2223

Service Bulletin/Repair Instructions

SSM 50804

Service Bulletin/Repair Instructions

Some 2013-2023 Ford or Lincoln vehicles with modems activated through FordPass or LincolnWay may experience 12 volt battery drain symptoms when the customer uses non-Ford/Lincoln phone applications as an alternate channel to access vehicle commands such as door lock/unlock, remote start, vehicle location, etc. The battery drain may be caused by excessive calls for data through the vehicle network keeping it in an activated state. Recommend that the customer uninstall the app to ensure this is not contributing to battery symptoms experienced. Advise the customer that unaffiliated third-party app developers do not work directly with Ford to adhere to security, vehicle communication, and privacy requirements.

TSB 22-2201

Service Bulletin/Repair Instructions

Some 2017-2019 F-Super Duty/F-650/F-750 vehicles equipped with a 6.7L may exhibit an engine oil leak. This may be due to the mating surface of the upper oil pan and the engine block. To correct the condition, follow the Service Procedure to reseal the engine block.

SSM 50786

Service Bulletin/Repair Instructions

Some 2015-2020 F-150, 2017-2022 Super Duty and 2018-2021 Expedition vehicles may experience a cracked or splitting driver air bag cover. This may be due to the air bag cover tear seam design. An updated driver air bag assembly has been released with a more robust air bag cover design. Refer to Workshop Manual (WSM), Section 501-20B for the replacement procedure. If servicing under warranty, use causal part 15043B13 for F-150 and Expedition or 25043B13 for Super Duty and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.

TSB 22-2191

Service Bulletin/Repair Instructions

SSM 50718

Service Bulletin/Repair Instructions

Some 2017-2022 F-Super Duty vehicles may exhibit a pull / drift condition during braking. This may be due to the brake pads needing to be broken in. The Workshop Manual, Section 206-00 Symptom Chart for vehicle pulls or drifts during braking has been updated to reflect this information.

21B04-S3

Service Bulletin/Repair Instructions

Certain 2017 through 2020 Model Year F550 Equipped with Payload Plus Upgrade Package-Frame Rail Cracks: In some of the affected vehicles certain second unit body (SUB) upfits could cause stress points on the frame rail. Over time this stress could cause a crack in the fame rail behind the cab.

SSM 50651

Service Bulletin/Repair Instructions

In various 2017-2022 Ford and Lincoln vehicles, customers may receive a message in the FordPass or LincolnWay App stating "Feature Unavailable. Since this is a fleet vehicle, it cannot access the (SYNC Connect) FordPass or LincolnWay app through the TCU Embedded Modem. If this message appears, the vehicle may be equipped with a fleet telematics module. Replacement of the TCU or TCU related repairs will not prevent this message from appearing. Please refer the customer to in app FordPass Guides or LincolnWay Concierge Teams to aid with fleet telematics removal. Open app, select Account > Help > CHAT or CALL option

SSM 50636

Service Bulletin/Repair Instructions

2011-2022 F-Super Duty and 2016-2023 F-650/F-750 vehicles equipped with a 6.7L engine may exhibit an elevated idle condition. During prolonged idle time, vehicles may experience this elevated idle to reduce unburned hydrocarbons from the SCR. The powertrain control module estimates hydrocarbon levels in the SCR and may increase idle speed to remove them. Idle speed will be increased to 1000 RPM for ambient temperatures near 26Â°C (80Â°F) and may increase to 1200 RPM at -40 Â°C (-40Â°F). Vehicles may exhibit exhaust smoke and diesel exhaust fluid smell during elevated idle condition. Exhaust smoke and smell condition will not affect reliability or durability of the engine. Power take-off (PTO) use and idle set point control will disable elevated speed. It is required that the operator monitor the vehicle and adhere to any Exhaust Filter warning messages.

TSB 22-2104

Service Bulletin/Repair Instructions

This article supersedes TSB 21-2236 to update the models and year affected. Some 2013-2018 C-Max, 2013-2020 Fusion/MKZ, 2013-2022 Escape, 2015-2018 Focus, 2015-2019 MKC, 2015-2022 Edge/F150/Mustang, 2016-2018 MKX, 2016-2019 Explorer, 2017-2022 F-Super Duty, 2018-2022 EcoSport/Expedition, 2019-2022 Ranger/Nautilus, 2021-2022 Bronco/Bronco Sport/Mustang Mach-E, 2022 Maverick vehicles may experience seat pan looseness, lateral movement, or a clunk/thump noise on turns. This may be due to the seat pan track. To correct the condition, follow the Service Procedure steps to install a reinforcement.

21B04-S2

Service Bulletin/Repair Instructions

Certain 2017 through 2020 Model Year F550 Equipped with Payload Plus Upgrade Package - Frame Rail Crack: In some of the affected vehicles certain second unit body (SUB) upfits could cause stress points on the frame rail. Over time this stress could cause a crack in the frame rail behind the cab.

TERE-030422-001

Service Bulletin/Repair Instructions

Information to customers that Ford was performing a recall on F550 frames. Sent with the Ford documents they may receive.

SSM 50549

Service Bulletin/Repair Instructions

Some 2018-2020 F-150, 2017-2022 F-Super Duty and 2016-2022 F-650/F-750 vehicles equipped with a diesel engine may exhibit diagnostic trouble code (DTC) P0000 stored in the powertrain control module (PCM) after an on-demand self test. This DTC is due to a processing error in the PCM as a result of on-demand self testing. P0000 is an invalid DTC that will not illuminate the malfunction indicator lamp (MIL) and no repairs should be performed.

SSM 50502

Service Bulletin/Repair Instructions

Some 2017-2018 Focus/MKX/C-MAX, 2017-2019 MKC/Taurus/Flex/MKT, 2017-2020 Fusion/MKZ/Continental, 2017-2022 Mustang/Edge/Explorer/Police Interceptor Utility/Escape/F-150/F-Super Duty, 2018-2022 Expedition/Navigator, 2019-2022 Ranger/Nautilus, 2020-2022 Corsair/Aviator, and 2021-2022 Mustang Mach-E vehicles may exhibit a noisy, incorrectly operating, and/or inoperative seat motor. This may be due to a damaged or inoperative seat track motor. A lower level service part has been released to correct noisy, incorrect operation/inoperative seat track motors.

SSM 50448

Service Bulletin/Repair Instructions

Some 2017-2022 F-Super-Duty vehicles equipped with a 6.7L diesel engine may exhibit a hard start, lack of power and/or runs rough concern with an illuminated malfunction indicator light (MIL) and diagnostic trouble codes (DTCs) P0087 and/or P008A. This may be due to low fuel level or fuel gelling in cold ambient temperatures. If no root cause is determined after normal Powertrain Control/Emissions Diagnosis (PC/ED) pinpoint test MA, recommend that the customer use a different brand of fuel and use MotorcraftÃÂ® PM-23-A Diesel Fuel Anti-Gel and Performance Improver. Inform the customer that bio-diesel blended fuels have a higher occurrence of fuel gelling. Fuel gelling and or low fuel conditions causing a P0087 and/or P008A is not covered under warranty.

TSB 21-2404

Service Bulletin/Repair Instructions

Some 2015-2021 F-150, 2017-2021 Super Duty and 2018-2021 Expedition/Navigator vehicles may exhibit poor air conditioning (A/C) performance, loss of airflow and/or engine cooling fans running continuously from high A/C pressures. This concern may be from the evaporator freezing up due to the evaporator temperature sensor being biased. To correct the condition, follow the Service Procedure steps to replace the evaporator temperature sensor.

SSM 50375

Service Bulletin/Repair Instructions

Some 2016-2021 Ford and Lincoln vehicles equipped with SYNC 3 may exhibit a condition where the navigation voice prompts are inoperative after a SYNC map update. This may be due to an incomplete installation of the SYNC map software. If possible, using the original USB that installed the update, reperform the update and verify the navigation voice prompts have returned. Multiple reboots are expected when this update is being performed. Verify the Installation Is Complete message displays in the touch screen. If the original USB is not available, go to website https://syncnavigation.com/ford/home or https://syncnavigation.com/lincoln/home to download the files once more for the affected vehicle. For further map update support, reference the FAQ section on these websites.

TSB 21-2452

Service Bulletin/Repair Instructions

Some 2020-2021 Aviator vehicles equipped with a 3.0L PHEV powertrain may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble codes (DTCs) U0100, P1A42 and/or P1A43 stored in battery energy control module (BECM). This may be due to software in the PCM. To correct the condition, follow the service procedure to perform a coordinated flash on the powertrain control module (PCM), secondary on-board diagnostic module c (SOBDMC), anti-lock braking system (ABS) module, BECM, and battery charger control module (BCCM).

TSB 21-2447

Service Bulletin/Repair Instructions

This article supersedes TSB 21-2192 to update the Parts List and Issue. Some 2017-2019 F-Super Duty/F-650/F-750 vehicles equipped with a 6.7L may exhibit an engine oil leak. This may be due to the mating surface of the upper oil pan and the engine block. To correct the condition, follow the Service Procedure to reseal the engine block.

SSM 50323

Service Bulletin/Repair Instructions

Some 2017-2022 F-Super Duty and 2016-2022 F-650/F-750 with 6.7L diesel engines, 2015-2019 Transit with 3.2L diesel engines and 2018-2021 F-150 with 3.0L diesel engines may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble code (DTC) P206C in the powertrain control module (PCM). Review of repair data supports that P206C is often the result of incorrect diesel exhaust fluid (DEF) concentration. Per Powertrain Control/Emissions Diagnosis (PC/ED) Pinpoint Test (PPT) RJ, a DEF concentration reading below 28% will set P206C and cause vehicle derate. If low concentration is suspected, drain fluid and replace with known good DEF before replacing any parts. Low concentration of DEF is not a warrantable condition.

20M06-S2

Service Bulletin/Repair Instructions

Certain 2015 through 2016 Model Year Super Duty and 2016 through 2019 Medium Duty with 6.7L Diesel Engine; Diesel Particulate Filter Warranty Extension with Diagnostic Trouble Code P2002 REASON FOR THIS SUPPLEMENT Claim Preparation and Submission: Updated Customer Concern Code. Owner Notification Mailing Schedule: Owner Mailing date revised.

TSB 21-2368

Service Bulletin/Repair Instructions

Some 2017 F-Super Duty vehicles equipped with a 6.7L diesel engine may exhibit an illuminated malfunction indicator lamp (MIL) with only diagnostic trouble codes (DTCs) P00BD, P012F, P0181, P0474, P124C, P1247, P20EE, P205B, P2263, P2269, P2459, and/or P259F stored in the powertrain control module (PCM). This may be due to various strategies within the PCM software. To resolve this condition, update the PCM software and perform a diesel particulate filter (DPF) manual regeneration and, if necessary, a DPF parameter reset according to the Service Procedure.

SSM 50174

Service Bulletin/Repair Instructions

Some 2017-2019 F-Super Duty vehicles may experience an intermittent no crank condition. Diagnostic trouble code (DTC) P06E9 may also be set in the powertrain control module (PCM). This may be due to corrosion being present on the run start relay in the battery junction box (BJB). Inspect the run start relay for signs of corrosion, including along the terminal edges, prior to performing Workshop Manual (WSM) diagnostics. If corrosion is found, replace the run start relay with new service part, MU5Z-14N089-A. If no corrosion is found on the run start relay, refer to WSM, Section 303-06 for normal diagnostics.

TSB 21-2336

Service Bulletin/Repair Instructions

Some 2018-2020 F-150 vehicles built on or before 1-Apr-2020 equipped with a 3.0L diesel engine, 2017-2019 F-Super Duty vehicles built on or before 30-Oct-2019 equipped with a 6.7L engine and 2016-2019 F-650/F-750 vehicles built on or before 30-Oct-2019 equipped with a 6.7L engine may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble codes (DTCs) P21DD, P20BA. P20B9, P204C, P208A, P208B, P208C, P203B, P205B, P21CD and/or U02A2 in the powertrain control module (PCM). This may be due to water intrusion within connectors C3613 and/or C4851/C3610 on the reductant harness going to the reductant pump/heater assembly and the reductant level sensor/quality module. To correct the condition, follow the Service Procedure steps to replace the reductant tank harness, the reductant pump/heater assembly and/or the reductant tank.

SSM 50154

Service Bulletin/Repair Instructions

Some 2018-2020 Expedition/Navigator, 2015-2020 F150 and 2017-2020 F-Super Duty vehicles equipped with power running boards (PRB) may exhibit a condition where the PRBs are disabled, changing the feature menu setting from Auto to Off mode in the instrumental panel cluster (IPC), DTC U3003:16 stored in the running board control module (RBM) and with or without an illuminated charging system indicator lamp. This may be due to a low battery voltage event or a fully discharged battery. To correct this condition, inspect the charging system and correct the low battery voltage event. Refer to Workshop Manual (WSM), Section 501-08 > Diagnosis and Testing. Configure the PRB system mode from Off to Auto mode in the Advance Settings of the IPC. Refer to the Owner's Manual > Power Running Boards.

TSB 21-2332

Service Bulletin/Repair Instructions

Some 2017-2020 Super Duty vehicles equipped with a 6.7L engine built on or after 13-May-2017, 2015-2019 Transit vehicles equipped with a 3.2L engine and 2018-2020 F-150 vehicles equipped with a 3.0L engine may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble code (DTC) P2002 stored in the powertrain control module (PCM). This may be due to a crack in the diesel particulate filter (DPF) substrate. To correct the condition, follow the Service Procedure steps to replace the DPF and then reprogram the PCM.

TSB 21-2292

Service Bulletin/Repair Instructions

Some 2015-2021 F-150, 2017-2021 F-Super Duty and 2018-2021 Expedition/Navigator vehicles equipped with a vista roof opening panel may exhibit a binding/sticking, glass stuck open or closed, noisy operation including chatter, rattling, or grinding. This may be due to the glass panel brackets cracking and/or breaking apart. The glass panel brackets are serviceable separately from the frame assembly and require the roof opening panel glass to be moved to the vent position. To correct the condition, follow the Service Procedure to replace the roof opening panel glass brackets

TSB 21-2250

Service Bulletin/Repair Instructions

Some 2015-2020 F-150, 2017-2020 Super Duty and 2018-2020 Expedition/Navigator vehicles may exhibit poor air conditioning (A/C) performance, loss of airflow and/or engine cooling fans running continuously from high A/C pressures. This concern may be from the evaporator freezing up due to the evaporator temperature sensor being biased. To correct the condition, follow the Service Procedure steps to replace the evaporator temperature sensor.

SSM 50066

Service Bulletin/Repair Instructions

Some 2015-2019 F-Super Duty and 2016-2019 F-650/F-750 vehicles equipped with a 6.7L engine may exhibit an oil leak from the oil filter, crankcase vent oil separator, oil cooler, upper/lower oil pan. This may be due to a clogged crankcase vent oil separator and/or a sealing concern. Do not remove/replace the engine front cover for upper oil pan leaks. Do not check for warpage on the upper oil pan. When the upper oil pan is not bolted to the vehicle, it has a natural tendency to twist slightly due to the manufacturing process for the pan and will not result in an oil leak. The Workshop Manual (Section 303-00 > Diagnosis and Testing > Engine > Engine Oil Leaks) provides information on the usage of fluorescent oil dye to locate the source of an oil leak. Refer to GSB Oil Leaks Weeps And Seeps for more oil leak diagnosis. Continue to monitor OASIS for updates.

SSM 50064

Service Bulletin/Repair Instructions

Some 2013-2021 Ford and Lincoln vehicles may exhibit noise when the brakes are applied. When diagnosing and repairing brake noise conditions, use the Workshop Manual (WSM) and the appropriate pinpoint test in section 206-00. The brake rotors should only be machined if directed by the WSM because one or more of the following conditions are present on the braking surface: scoring, excessive corrosion/rust or pitting, bluing/discoloration and/or heat spots. For additional information, refer to WSM section 206-00.

SSM 50049

Service Bulletin/Repair Instructions

Some 2017-2021 Ford and Lincoln vehicle customers may receive a message in their FordPass or Lincoln Way App stating Feature Unavailable. Since this is a fleet vehicle, it cannot access the SYNC Connect or FordPass Connect feature or Lincoln Connect or Embedded Modem Do not replace the TCU or perform any repair to resolve this condition. Refer the owner of the vehicle to Ford Pass Guides or Lincoln Way Concierge Teams to assist in removing the fleet telematics subscription.

SSM 50039

Service Bulletin/Repair Instructions

Some 2016-2021 Ford or Lincoln vehicles equipped with SYNC 3 or SYNC 4 may exhibit a blank screen or other various SYNC symptoms only when the vehicle is in transport mode. This is considered normal due to the power saving features enabled while in transport mode. It is beneficial for battery life to keep the vehicle in transport mode until the vehicle is prepped for sale. To prevent a SYNC system lockup during transport mode deactivation, follow the Workshop Manual (WSM) procedure exactly allowing time for the SYNC system to complete its tasks such as fully booting up or powering down and shutting off before moving to the next step of the procedure. If the vehicle exhibits a blank screen or SYNC symptoms after transport mode deactivation, refer to WSM, Section 415-00 for normal diagnosis. The SYNC version can be confirmed via OASIS.

TSB 21-2192

Service Bulletin/Repair Instructions

Some 2017-2019 F-Super Duty/F-650/F-750 vehicles equipped with a 6.7L may exhibit an engine oil leak. This may be due to the mating surface of the upper oil pan and the engine block. An oil leak in this area may also be influenced by a blocked crankcase oil vent separator. To correct the condition, follow the Service Procedure to reseal the engine block.

SSM 49989

Service Bulletin/Repair Instructions

Some 2017-2022 F-Super Duty vehicles equipped with four-wheel drive (4WD) may exhibit steering bind or front driveline noise because the hublocks do not automatically disengage immediately following a shift from 4WD to two-wheel drive (2WD). This may be due to driveline tension between the axle and hub keeping them engaged. To correct the condition, shift the vehicle from DRIVE to REVERSE to release the driveline tension. This is a normal operating characteristic of the vehicle and replacement of the hublocks is not recommended. If the concern remains after shifting into REVERSE and allowing the vehicle to move approximately 5 feet (1.5 meters), remove and inspect the hublocks for any damage. Refer to Workshop Manual (WSM), Section 308-07A. Repair as necessary.

TSB 21-2236

Service Bulletin/Repair Instructions

Some 2013-2018 C-Max, 2013-2020 Fusion/MKZ, 2013-2021 Escape, 2015-2018 Focus, 2015-2019 MKC, 2015-2021 Edge/F150/Mustang, 2016-2018 MKX, 2016-2019 Explorer, 2017-2021 F-Super Duty, 2018-2021 EcoSport/Expedition, 2019-2021 Ranger/Nautilus, 2021 Bronco Sport/Mustang Mach-E vehicles may experience seat pan looseness, lateral movement, or a clunk/thump noise on turns. This may be due to the seat pan track. To correct the condition, follow the Service Procedure steps to install a reinforcement.

TSB 21-2222

Service Bulletin/Repair Instructions

Some 2017-2019 F-Super Duty vehicles equipped with a 6.7L engine may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble code (DTC) P208E stored in the powertrain control module (PCM). This may be due to the PCM software. To correct the condition, follow the Service Procedure to reprogram the PCM.

20M04

Service Bulletin/Repair Instructions

On your vehicle, moisture and water entering a power door lock actuator housing could cause the actuator motor to momentarily freeze in cold temperatures and may also cause actuator motor corrosion over time. Frozen water within a power door lock actuator housing or corrosion of the power door lock actuator motor could result in an inoperative power door lock function on the affected door.

21M04

Service Bulletin/Repair Instructions

In some of the affected vehicles, moisture and water entering a power door lock actuator housing can cause the actuator motor to momentarily freeze in cold temperatures and may also cause actuator motor corrosion over time. Frozen water within a power door lock actuator housing or corrosion of the power door lock actuator motor could result in an inoperative power door lock function on the affected door.

TSB 21-2199

Service Bulletin/Repair Instructions

This article supersedes TSB 21-2144 to update the vehicle model years affected and the Part List. Some 2015-2020 F-150 and 2017-2021 F-Super Duty vehicles may exhibit a lack of heat or cooling from the cabin vents when the climate control settings are adjusted between hot and cold. This may be due to a stuck/binding temperature door within the climate control housing or binding/inoperative temperature door actuator. Diagnostic trouble code (DTC) B1081:07 may be present in the front controls interface module (FCIM). To correct the condition, follow the Service Procedure steps to remove the climate control housing and replace the temperature door actuator(s) and/or lubricate the temperature blend door bearing surface.

SSM 49881

Service Bulletin/Repair Instructions

Some 2017-2019 F-Super Duty vehicles equipped with the factory 5th-wheel gooseneck hitch prep package may require replacement of the pickup bed. The 2020 F-Super Duty pickup beds have superseded the 2017-2019 F-Super Duty pickup bed and the existing rear bed plug/connector housing is not interchangeable with the new style pickup bed. To correct the condition, order and install wiring harness LC3Z-13A576-H, which contains the new style connector housing.

SSM 49846

Service Bulletin/Repair Instructions

Some 2017-2019 F-Super Duty/F-650/F-750 vehicles may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble code (DTC) P24D1 stored in the powertrain control module (PCM). To correct the condition, replace the particulate matter sensor. Refer to Workshop Manual (WSM), Section 303-14. For F-650/F-750 vehicles, use LC4Z-5L216-A. For F-Super Duty pickup and 203" wheelbase chassis cab vehicles, use LC3Z-5L216-C. For F-Super Duty 145/179/192" wheelbase chassis cab vehicles, use LC3Z-5L216-B. For F-Super Duty 168/169/193/205" wheelbase chassis cab vehicles, use LC3Z-5L216-A. For claiming, use causal part 5L239 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.

TSB 21-2175

Service Bulletin/Repair Instructions

Some 2016 MKS, 2016-2017 Navigator, 2016-2018 F-150/Focus/C-MAX/Edge/Fiesta/MKX/Transit Connect/Mustang, 2017-2018 Continental/Fusion/MKZ, 2017-2019 Explorer, 2016-2019 Escape/MKC/Flex/MKT/Taurus/Transit/Expedition/F-Super Duty, and 2018-2019 EcoSport vehicles equipped with SYNC 3 may experience various SYNC performance related concerns.

SSM 49805

Service Bulletin/Repair Instructions

Some 2011-2021 vehicles equipped with a diesel engine may have engine oil in the exhaust after turbocharger replacement for various reasons. To correct the condition, remove the exhaust and stand the exhaust up with the turbocharger inlet side facing down using a suitable drain pan. Allow the exhaust to drain for at least 24 hours and reinstall. Do not perform a manual exhaust regeneration.

TSB 21-2144

Service Bulletin/Repair Instructions

Some 2015-2021 F-150 and 2017-2021 F-Super Duty vehicles may exhibit a lack of heat or cooling from the cabin vents when the climate control settings are adjusted between hot and cold. This may be due to a stuck/binding temperature door within the climate control housing or binding/inoperative temperature door actuator. Diagnostic trouble code (DTC) B1081:07 may be present in the front controls interface module (FCIM). To correct the condition, follow the Service Procedure steps to remove the climate control housing and replace the temperature door actuator(s) and/or lubricate the temperature blend door bearing surface.

SSM 49740

Service Bulletin/Repair Instructions

Some 2017-2021 F-Super Duty four-wheel drive (4WD) vehicles may have a customer concern of intermittently exhibiting excessive steering oscillation. To correct the condition, replace the steering damper with KC3Z-3E651-B and return the vehicle to the customer. For claiming, use causal part 3E651 and applicable labor operations in Section 03 of the Service Labor Time Standards (SLTS) Manual. If the concern returns, refer to the updated procedures, with videos, in Workshop Manual (WSM), Section 211-03 Steering Linkage > Diagnosis and Testing > Symptom Chart.

SSM 49722

Service Bulletin/Repair Instructions

Some 2017-2021 F-Super Duty vehicles equipped with dual rear wheels (DRW) and 17 inch aluminum wheels may require valve stem replacement for the front wheels. The parts catalog has been updated to use service part F2GZ-1700-D for the front wheels.

SSM 49693

Service Bulletin/Repair Instructions

For 2017-2019 F-Super Duty vehicles equipped with adaptive steering and require steering wheel replacement, corrections for SASM and SECM module programming errors have been included in IDS level 121.03. Using IDS software level 121.03, start a NEW session and run the Programmable Module Installation (PMI) procedure. Follow the remaining procedures in Workshop Manual (WSM), Section 211-04 to complete the steering wheel installation.

SSM 49687

Service Bulletin/Repair Instructions

Some 2017-2021 F-Super-Duty vehicles equipped with a 6.7L diesel engine may exhibit a hard start, lack of power and/or runs rough concern with an illuminated malfunction indicator light (MIL) and diagnostic trouble codes (DTCs) P0087 and/or P008A. This may be due to low fuel level or fuel gelling in cold ambient temperatures. If no root cause is determined after normal Powertrain Control/Emissions Diagnosis (PC/ED) pinpoint test MA, recommend that the customer use a different brand of fuel and use Motorcraft PM-23-A Diesel Fuel Anti-Gel and Performance Improver. Inform the customer that bio-diesel blended fuels have a higher occurrence of fuel gelling. Fuel gelling and or low fuel conditions causing a P0087 and/or P008A is not covered under warranty.

TSB 21-2052

Service Bulletin/Repair Instructions

Some 2017-2021 F-Super Duty vehicles equipped with a 6.7L diesel may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble codes (DTCs) P2459, P246C and/or P2463 with a Drive to Clean maintenance message. Vehicles operated primarily in a stationary or off-highway low speed use may exhibit frequent exhaust regeneration attempts. In these conditions, a vehicle may not easily allow for normal exhaust regeneration and may benefit from operator commanded regeneration (OCR) capability so it can perform complete exhaust regeneration in a stationary setting.

SSM 49628

Service Bulletin/Repair Instructions

Some 2017-2021 F-Super Duty vehicles may intermittently exhibit excessive steering oscillation. A new instructional video has been published in the Workshop Manual (WSM) to provide specific measurement instructions on the appropriate tools and methods to determine which steering linkage joints are exceeding lash specifications and which are operating as designed. The left side tie rod end and sector shaft arm drag link joints should not be replaced without obtaining the proper lash measurements. Refer to WSM, Section 211-03 Steering Linkage > Diagnosis and Testing > Symptom Chart.

TSB 20-2067

Service Bulletin/Repair Instructions

Some 2017-2020 F-Super Duty vehicles equipped with a 6.7L engine built on or before 10-Jun-2020 may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble codes (DTCs) U029D, U029E, P22A7 and/or P2209 in the powertrain control module (PCM). This may be due to water intrusion into the oxides of nitrogen (NOx) connectors. To correct the condition, follow the Service Procedure to inspect the NOx sensor module and replace the 14406 wire harness.

SSM 49495

Service Bulletin/Repair Instructions

Some 2005-2021 F-Super Duty 4x4 vehicles operated in extreme dust, mud or tar sand conditions may exhibit accelerated 4x4 vacuum hub seal and or wheel bearing wear as a result of harsh operating conditions. A knuckle seal shield kit is now available for customer purchase. The kit is designed for severe duty and is non warrantable. The knuckle seal shield kit GC3Z-54024A38-A includes an installation instruction sheet

SSM 49483

Service Bulletin/Repair Instructions

Some 2017-2021 F-Super Duty and 2016-2021 F650-750 with 6.7L diesel engines, 2015-2019 Transit with 3.2L diesel engines and 2018-2021 F-150 with 3.0L diesel engines may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble code (DTC) P206C in the powertrain control module (PCM). Review of repair data supports that P206C is often the result of incorrect diesel exhaust fluid (DEF) concentration. Per Powertrain Control/Emissions Diagnosis (PC/ED) Pinpoint Test (PPT) RJ, a DEF concentration reading below 28% will set P206C and cause vehicle derate. If low concentration is suspected, drain fluid and replace with known good DEF before replacing any parts. Low concentration of DEF is not a warrantable condition.

SSM 49430

Service Bulletin/Repair Instructions

2011-2021 F-Super Duty and 2016-2021 F-650/F-750 vehicles equipped with a 6.7L engine may exhibit a high/elevated idle condition. During prolonged idle time, vehicles may experience this high/elevated idle to reduce buildup of unburned hydrocarbons from the SCR system. The powertrain control module (PCM) estimates hydrocarbon levels in the SCR and may increase idle speed to remove them. Idle speed will be increased to 1000 revolutions per minute (rpms) for ambient temperatures near 26C (80F) and may increase to as high as 1200 rpms at -40 C (-40F). These elevated idle periods can last from 20-40 minutes, depending on ambient temperatures. During power take off (PTO) use and already using idle set point control, the elevated speed is disabled. It is required that the operator monitor the vehicle and adhere to the Exhaust Filter warning messages.

SSM 49363

Service Bulletin/Repair Instructions

Some 2017-2019 F-Super Duty vehicles may experience an intermittent no crank condition. Diagnostic trouble code (DTC) P06E9 may also be set in the powertrain control module (PCM). This may be due to corrosion being present on the run start relay in the battery junction box (BJB). Inspect the run start relay for signs of corrosion, including along the terminal edges, prior to performing Workshop Manual (WSM) diagnostics. If no corrosion is found on the run start relay, refer to WSM, Section 303-06 to address this condition.

SSM 49202

Service Bulletin/Repair Instructions

Some 2017-2020 F-Super Duty vehicles equipped with a 6.7L diesel engine may exhibit an illuminated malfunction indicator lamp (MIL) and diagnostic trouble code (DTC) P20EE. The Powertrain Controls and Emissions Diagnosis (PC/ED) pinpoint test RD15 has been updated to perform a Diesel Particulate Filter (DPF) Manual Regeneration twice along with performing the Specified Function SCR Parameter Reset with the appropriate Ford diagnostic scan tool.

TSB 20-2267

Service Bulletin/Repair Instructions

Some 2015-2020 F-150 except Raptor, 2017-2020 F-Super Duty, 2018-2020 Expedition vehicles equipped with a front camera washer may exhibit a washer fluid leak at the front camera washer jet when not in use. This may be due to the rubber seal internal to the jet. To correct the condition, follow the Service Procedure to replace the washer jet.

TSB 20-2272

Service Bulletin/Repair Instructions

Some 2015-2019 Transit vehicles equipped with a 3.2L engine, 2018-2020 F-150 vehicles equipped with a 3.0L engine, 2017-2020 Super Duty vehicles equipped with a 6.7L engine built on or after 13-May-2017 may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble code (DTC) P2002 stored in the powertrain control module (PCM). This may be due to a crack in the diesel particulate filter (DPF) substrate. To correct the condition, follow the Service Procedure steps to replace the DPF.

TSB 20-2270

Service Bulletin/Repair Instructions

Some 2017 F-Super Duty vehicles equipped with a 6.7L diesel engine built on or before 04-Aug-2017 may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble code (DTC) P203B. This may be due to a low voltage condition during engine cranking. To correct this condition, reflash the diesel exhaust fluid (DEF) reductant level sensor/quality module using the Urea Sensor Reprogramming tool.

SSM 49062

Service Bulletin/Repair Instructions

Some 2017-2020 F-Super-Duty vehicles equipped with a 6.7L diesel engine may exhibit hard start, lack of power or runs rough concern with malfunction indicator light (MIL) and diagnostic trouble codes (DTCs) P0087 and/or P008A. This may be due to low fuel level or fuel gelling in cold ambient temperatures. If no root cause is determined after normal PCED diagnostic test MA recommend that customer use a different brand of fuel and Motorcraft PM-23-A Diesel Fuel Anti-Gel and Performance Improver. Inform the customer that Bio Diesel blended fuels have a higher occurrence of fuel gelling. Fuel gelling and or low fuel conditions causing a P0087 and/or P008A is not covered under warranty.

SSM 49063

Service Bulletin/Repair Instructions

Some 2017-2020 F-Super Duty vehicles equipped with a 6.7L diesel engine may exhibit an illuminated malfunction indicator lamp (MIL) and diagnostic trouble code (DTC) P20EE. The Powertrain Controls and Emissions Diagnosis (PC/ED) pinpoint test RD15 has been updated to perform a diesel particulate filter (DPF) manual regeneration with the appropriate Ford diagnostic scan tool twice along with performing a diesel particulate filter (DPF) parameter reset and drive cycle.

SSM 49065

Service Bulletin/Repair Instructions

Some 2011-2020 F-Super Duty, 2015-2019 Transit, 2016-2021 F-650/F-750 and 2018-2020 F-150 vehicles equipped with a 6.7L, 3.2L or 3.0L engine may exhibit an illuminated MIL with diagnostic trouble codes (DTCs) P207F, P20EE, P229F, P2201 and/or P24AE. This may be a result of using aftermarket cleaning liquids or tools for the exhaust gas recirculation (EGR) cooler or intake. Ford does not recommend the cleaning of diesel intakes or EGR coolers using any aftermarket tool that injects a cleaning foam or liquid substance into the EGR cooler or intake. Using these types of fluids can result in sodium poisoning of the NOx and particulate matter (PM) sensors resulting in degraded operation and permanent damage to the after treatment system. Use of these cleaning tools may void the emissions warranty of the hot end after treatment exhaust system and the attached emissions sensors.

SSM 49039

Service Bulletin/Repair Instructions

SSM 49010

Service Bulletin/Repair Instructions

Some 2017-2020 F-Super Duty vehicles may exhibit concerns related to brake drag. Utilize Workshop Manual (WSM) diagnostics in section 206-00 to verify the correct installation of the stoplamp switch. Improper adjustment of the stoplamp switch can cause the brake pedal assembly to lightly apply the brakes resulting in dragging condition.

TSB 20-2235

Service Bulletin/Repair Instructions

Some 2015-2020 F-150, 2017-2020 F-Super Duty vehicles may exhibit one or more noisy doors when opening and closing. This may be due to dirt and debris on the door check arm(s). To correct this condition, follow the Service Procedure to clean and neutralize the affected door check arms.

TSB 20-2236

Service Bulletin/Repair Instructions

Some 2015-2019 F-150, 2017-2019 F-Super Duty vehicles may exhibit a lack of heat or cooling from the cabin vents when the climate settings are adjusted between hot and cold. This may be due to a stuck/binding temperature door within the climate control housing or binding/inoperative temperature door actuator. Diagnostic trouble code (DTC) B1081:07 may be present in the front controls interface module (FCIM). To correct the condition, follow the Service Procedure steps to remove the climate control housing and replace the temperature door actuator(s) and/or lubricate the temperature blend door bearing surface.

TSB 20-2233

Service Bulletin/Repair Instructions

This article supersedes TSB 19-2026 to update the vehicle model years affected. Some 2000 and newer Ford/Lincoln/Mercury vehicles equipped with aluminum body panels may exhibit corrosion concerns appearing as bubbled and/or peeling paint with or without accompanying white dust. Panel replacement is recommended.

SSM 48908

Service Bulletin/Repair Instructions

Some 2016-2020 Ford and Lincoln vehicles equipped with a SYNC 3 Touchscreen may experience the volume control unresponsive from the Front Control Interface Module (FCIM) and steering volume controls when using Apple Car Play. When the Apple device is removed, volume control is restored. This is due to a concern with the Waze Navigation App software and Apple iOS version. To correct the condition, update the Waze App software and iOS to the latest version available and reboot the customer's Apple device. Perform an ignition cycle and reconnect the Apple device via USB. Open Apple Car Play and confirm volume control is restored. Installing/Updating third party software/applications is not warrantable.

SSM 48877

Service Bulletin/Repair Instructions

Some 2017-2019 F-Super Duty vehicles equipped with a 6.7L diesel engine may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble codes (DTCs) P2B11, P2B13, P2B15, P2B17, P2B19, P2B1B, P2B1D and/or P2B1F. If these codes have set with a customer complaint of abnormal steering wheel oscillation, clear these DTCs and address any steering related concerns. If these DTCs do not return, do not make any fuel injector related repairs. The abnormal steering wheel oscillation event may be generating noise on the camshaft or crankshaft sensor frequency resulting in these DTCs to set.

SSM 48869

Service Bulletin/Repair Instructions

Some 2017-2019 F-Super Duty vehicles equipped with the 6.2L engine may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble codes (DTCs) P2004 and/or P2005. This may be due to a tear or crack on the intake manifold vacuum hoses resulting in a vacuum leak. Before performing normal diagnostics, inspect the intake manifold vacuum hoses. If a tear or crack is identified, intake manifold assembly replacement is not required. The vacuum hose assemblies are available as a lower level service part (base part 9E498).

TSB 20-2171

Service Bulletin/Repair Instructions

Some 2013-2018 C-Max, 2013-2020 Escape/Fusion/MKZ, 2015-2018 Focus,2015-2019 MKC, 2015-2020 Edge/F150/Mustang, 2016-2018 MKX, 2016-2019 Explorer, 2017-2020 F-Super Duty, 2018-2020 EcoSport/Expedition, 2019-2020 Ranger/Nautilus vehicles may experience seat pan looseness, lateral movement, or a clunk/thump noise on turns. This may be due to the seat pan track. To correct the condition, follow the Service Procedure steps to install a reinforcement.

SSM 48757

Service Bulletin/Repair Instructions

Some customers may experience a notification in the FordPass and/or LincolnWay apps that indicates their vehicle has entered "deep sleep mode". This mode is enabled due to the vehicle not being started for 14 consecutive days or battery voltage is at/or below 9.5 volts. Some 2020 models will also set a warning if the telematic control unit (TCU) has received an automatic over the air update. The purpose of deep sleep mode is to conserve battery voltage. When deep sleep mode is enabled, the TCU is powered down and all communication with the FordPass and/or LincolnWay apps are disabled. To wake the vehicle from deep sleep mode, manually start the vehicle. More deep sleep mode information can be found in the FordPass or LincolnWay apps under: More > Guides > click in search entry box > type "deep sleep" and click on "Ask".

TSB-20-2105

Service Bulletin/Repair Instructions

Some 2017-2019 F-Super Duty chassis cab vehicles equipped with a 6.7L engine and an aft of axle fuel tank operating in dusty conditions may exhibit a crank/no start concern with the fuel level showing over 1/4 tank full or the fuel gauge only registers up to 1/2 tank after filling with fuel. For vehicles equipped with an auxiliary fuel delivery source, the customer may also experience the inability to deliver fuel using this equipment. This may be due to dirt being trapped around the dust cap on the front or rear rollover valve (ROV) preventing "make-up air" from entering the fuel tank. To correct the condition, follow the Service Procedure steps to replace the fuel tank and possibly also the fuel pump/sender unit.

TSB 20-2087

Service Bulletin/Repair Instructions

Some 2015-2019 Transit vehicles equipped with a 3.2L engine, 2018-2020 F150 vehicles equipped with a 3.0L engine, 2017-2020 Super Duty vehicles equipped with a 6.7L engine built on or after 13-May-2017 may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble code (DTC) P2002 stored in the powertrain control module (PCM). This may be due to a crack in the diesel particulate filter (DPF) substrate. To correct the condition, follow the Service Procedure steps to replace the DPF.

TSB-20-2020

Service Bulletin/Repair Instructions

Some 2015-2019 Transit vehicles equipped with a 3.2L engine, 2018-2019 F150 vehicles equipped with a 3.0L engine, 2017-2019 Super Duty vehicles equipped with a 6.7L engine built on or after 13-May-2017 may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble code (DTC) P2002 stored in the powertrain control module (PCM). This may be due to a crack in the diesel particulate filter (DPF) substrate. To correct the condition, follow the Service Procedure steps to replace the DPF.

SSM 48619

Service Bulletin/Repair Instructions

SSM 48619 - Various Vehicles - Perimeter Alarm Armed And Original Vehicle Keys Cannot Be Accessed to Enter Vehicle - CAN Protection Strategy Some 2013-2016 Model Year Vehicles may exhibit a concern in which the Perimeter Alarm is active and the original keys cannot be accessed to disable the perimeter alarm. This concern would most often occur when a customer loses keys and the dealership is attempting to program new keys to the vehicle. The Workshop Manual (WSM), Section 419-01A Perimeter Anti-Theft Alarm - System Operation and Component Description has been updated to inform of the Controller Area Network (CAN) Protection Strategy. Follow the procedure outlined to prevent replacement of the Body Control Module (BCM) on CAN Protection Strategy equipped vehicles when original keys are lost and perimeter alarm is active. Refer to the WSM for further detail on the CAN Protection Strategy. Lost keys and replacement of BCM for lost keys is non-warrantable.

SSM 48564

Service Bulletin/Repair Instructions

Some 2017-2020 F-Super Duty vehicles may exhibit a characteristic or abnormal steering wheel oscillation concern. The workshop manual (WSM) has been updated to provide diagnostic direction for both symptoms, refer to Section 211-03 Steering Linkage > Diagnosis and Testing > Symptom Chart. This message is only to provide awareness of this WSM update and does not supersede other published diagnostic direction.

SSM 48537

Service Bulletin/Repair Instructions

SSM 48537 - 2017-2019 F-Super Duty - 6.8L - Instrument Cluster Warning Indicators And/Or Radio Inoperative During Snow Plow Operation Some 2017-2019 F-Super Duty vehicles equipped with a 6.8L gas engine may exhibit multiple warning indicators in the instrument panel cluster and/or inoperative radio during snow plow use. Battery state of charge is important to verify prior to any repairs. 12.72v to 12.8v is a fully charged battery. To assist with the investigation use the Report a Vehicle Concern link at the bottom of the OASIS report and include the following information: What brand of plow the vehicle is equipped with, If it's been equipped by the plow manufacturer's specifications, If other equipment is up-fitted on the vehicle, ambient temperature when the concern occurs, Engine RPM and MPH/KPH, and battery state of charge. Note the concern should be duplicated similar to customer use and ambient temperature.

SSM 48539

Service Bulletin/Repair Instructions

SSM 48539 - 2017-2020 F-Super Duty/2018-2020 F-150 - 6.7L/3.0L - Diagnostic Trouble Code (DTC) P208E - Diesel Exhaust Fluid (DEF) Injector Testing Some 2017-2020 F-Super Duty/2018-2020 F-150 vehicles equipped with the 6.7L or 3.0L engines may exhibit an illuminated malfunction indicator lamp (MIL) with DTC P208E in the powertrain control module (PCM). When performing pinpoint test RK, the results of the selective catalyst reductant (SCR) dosing measurement test (RK7) may be zero or below the specified 40-50mL requirement due to urea crystals plugging the DEF injector nozzle. If the measurement is below this specified amount, perform pinpoint test step RK7 two additional times. If the specified amount is met, reinstall the reductant injector. If after three attempts the dosing measurement remains below the specified amount, the DEF injector should be replaced. The DEF pump should not be replaced for DTC P208E.

SSM 48494

Service Bulletin/Repair Instructions

Some 2005-2020 F-Super Duty 4x4 vehicles operated in extreme dust, mud or tar sand conditions may exhibit accelerated 4x4 vacuum hub seal and or wheel bearing wear as a result of harsh operating conditions. A knuckle seal shield kit is now available for customer purchase. The kit is designed for severe duty and is non warrantable. The knuckle seal shield kit GC3Z-54024A38-A includes an installation instruction sheet

SSM 48490

Service Bulletin/Repair Instructions

Some 2015-2020 F-150 and 2017-2020 F-Super Duty vehicles equipped with a rear defroster may have factory installed or service replacement rear glass that uses rear defroster electrical terminals with a plastic overmolded cover. The rear glass defroster terminals are not serviceable and should not be removed or detached from the glass during diagnosis or repairs. If the rear glass defroster terminals are separated from the glass, the rear glass assembly must be replaced.

TSB 20-2014

Service Bulletin/Repair Instructions

Some 2017-2019 F-Super Duty vehicles equipped with a 6.7L engine built on 1-Oct-2017 and through 9-Jan-2019 may exhibit an intermittent low oil pressure warning indicator when the oil level is within correct operating range. This may be due to various strategies within the PCM software. To correct the condition, follow the Service Procedure to reprogram the PCM.

TSB 19-2390

Service Bulletin/Repair Instructions

Some 2015-2019 F-150, 2015-2020 Explorer, 2017-2019 F-Super Duty, 2017-2020 Continental, 2018-2020 Expedition/Navigator, 2016-2018 MKX, 2019-2020 Nautilus, 2020 Aviator/Corsair and 2013-2020 MKZ vehicles equipped with multi-contour seats may exhibit intermittent multi-contour seat operation and/or massage and lumbar adjust inoperative from the seat switch or SYNC screen with or without diagnostic trouble code (DTC) B1471, U024B, and/or U024C. This may be due to terminal fretting at the connector for the driver multi-contour seat module (SCMG) and passenger multi-contour seat module (SCMH). To correct the condition, follow the Service Procedure steps to replace the connectors and reroute the harness.

TSB19-2374

Service Bulletin/Repair Instructions

Some 2015-2019 F-150, 2017-2019 F-Super Duty, 2018-2019 Expedition/Navigator vehicles may exhibit a rattle and/or squeak noise from the vista roof opening panel while driving with the roof opening panel closed. This may be due to dirt and/or debris build up between the vista roof opening panel seal and the body. To correct the condition, follow the Service Procedure steps to clean and lubricate the vista roof opening panel seal.

18N03-S7

Service Bulletin/Repair Instructions

Customer Satisfaction Program 18N03 - Supplement #7 Certain 2015-2018 Model Year F-150 and 2017-2018 Model Year F-250-F-550 Vehicles - Door Latch Freezing Concerns

SSM 48340

Service Bulletin/Repair Instructions

Some 2016-2019 vehicles equipped with SYNC 3 may experience a map displayed on the left half of the SYNC screen with no other information/soft buttons present after updating to the latest version of V3.0 software. This issue occurs when the SYNC 3 system has been previously modified using an aftermarket device to display the Ford GT welcome screen/HMI Theme. To correct this issue, please contact the Technical Hotline Assistance Center to have the vehicle restored back to its original state.

TSB 19-2343

Service Bulletin/Repair Instructions

This message is superseding TSB 19-2271 to update the Issue, Action and Service Procedure. Some 2017-2018 F-Super Duty and 2019 F-Super Duty F-450/F-550 Chassis Cab only vehicles equipped with a 6.7L engine built on or before 9-Jan-2019 may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble codes (DTCs) P2074, P0401, P0402 and/or P0170. This may be due to various strategies within the powertrain control module (PCM) software. To correct the condition, follow the Service Procedure steps to reprogram the PCM and perform a mass air flow (MAF) parameter reset.

SSM 48314

Service Bulletin/Repair Instructions

Some 2017-2019 F-Super Duty vehicles may exhibit a "Cruise Control Unavailable" or "Collision Avoidance Unavailable" message in the instrument cluster message center with diagnostic trouble code (DTC) U3000:49 in the cruise control module (CCM). Reprogram the CCM using the latest software level of the appropriate Ford diagnostic scan tool. For claiming use base part 9E731, refer to Section 10 in the Service Labor Time Standards (SLTS) Manual.

SSM 48300

Service Bulletin/Repair Instructions

Some 2017-2019 F-Super Duty 4x4 vehicles may exhibit an inoperative transfer case function with various diagnostic trouble codes (DTCs), including but not limited to P1839, P1867, P1861, P1891, P1841, U0102. If normal diagnosis leads to shift motor as the cause, first disconnect transfer case control module (TCCM) connector C2371A, and inline connectors C1010 (diesel) or C145 (gasoline) as well as transfer case connector C350. Inspect for loose pins, contamination and broken wires and repair as necessary. If nothing is found, reconnect and test 4x4 operation.

TSB 19-2315

Service Bulletin/Repair Instructions

Some 2017-2019 F-Super Duty vehicles built on or before 1-Aug-2018 equipped with a 6.7L engine may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble codes (DTCs) P21DD, P204C, P21CD and/or U02A2 in the powertrain control module (PCM). This may be due to water intrusion within connectors C3613 and/or C4851 on the reductant harness going to the reductant pump/heater assembly and the reductant level sensor/quality module. To correct the condition, follow the Service Procedure steps to replace the reductant harness, the reductant pump/heater assembly and/or the reductant tank.

TSB 19-2293

Service Bulletin/Repair Instructions

Some 2015-2019 F-150/Explorer, 2017-2019 F-Super Duty/Continental, 2018-2019 Expedition/Navigator, 2016-2018 MKX, 2019 Nautilus, and 2013-2019 MKZ vehicles equipped with Multi-Contour seats may exhibit intermittent multi-contour seat operation and/or massage and lumbar adjust inoperative from the seat switch or SYNC screen with or without diagnostic trouble code (DTC) B1471, U024B, and/or U024C. This may be due to terminal fretting at the connector for the driver multi-contour seat module (SCMG) and passenger multi-contour seat module (SCMH). To correct the condition, follow the Service Procedure steps to replace the connectors and reroute the harness.

TSB 19-2274

Service Bulletin/Repair Instructions

This article supersedes TSB 18-2268 to update the Service Procedure and the Parts List. Some 2017-2019 F-250/F-350 4WD vehicles may exhibit a sustained steering wheel oscillation after hitting rough pavement or an expansion joint above 72 Km/h (45 mph). This may be due to excessive lag/lash of the steering linkage damper. To correct the condition, follow the Service Procedure steps to replace the steering linkage damper. Follow the Service Procedure steps to correct the condition on vehicles that meet all of the following criteria: *2017-2019 F-250 and F-350 vehicles only *4WD *Customer complaint of sustained steering wheel oscillation after hitting rough pavement or an expansion joint above 72 Km/h (45 mph).

TSB 19-2271

Service Bulletin/Repair Instructions

Some 2017-2019 F-Super Duty vehicles equipped with a 6.7L engine built on or before 9-Jan-2019 may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble codes (DTCs) P2074, P0401, P0402 and/or P0170. This may be due to various strategies within the powertrain control module (PCM) software. To resolve this condition, follow the Service Procedure steps to reprogram the PCM and perform a mass air flow (MAF) parameter reset.

SSM 48135

Service Bulletin/Repair Instructions

Some 2013-2020 vehicles equipped with an EVDC air conditioning (A/C) compressor may exhibit poor A/C performance/improper climate function. To support the proper diagnosis of this compressor, the EVDC control valve tester has been provided to each U.S. dealership (339-EVDC100). Ensure the A/C system has a full charge prior to any compressor diagnostics. To support the proper diagnosis of this compressor, the EVDC compressor tool must be used, and the results recorded in the Technician comments field with the warranty claim. This tester will help reduce the potential for misdiagnosis and unnecessary compressor replacement. Refer to the Rotunda catalog for a video and user manual which provide detailed operating instructions.

SSM 48130

Service Bulletin/Repair Instructions

Some 2010-2020 vehicles may exhibit distorted glass with a subtle orange peel pattern or streaking etched into the surface. This is caused by hydrofluoric acid which is used in some car wash solutions as a cleaning agent. Hydrofluoric acid can attack the glass and cause visual distortion and/or discoloration on the outer surface which cannot be removed by further cleaning. If this type of distortion is found, inspect the area of the glass that is covered by the cowl and/or molding. The portion of glass that is covered by the cowl or molding will not be affected by the acid. Hydrofluoric acid damage is not a defect in material or workmanship and is not a warrantable condition.

SSM 48123

Service Bulletin/Repair Instructions

For Ford and Lincoln vehicles that require positive or negative battery terminal replacement, it is not necessary to replace the complete battery cable harness (14300 and 14301) for this concern. Positive battery cable clamp BT4Z-14450-AA and negative battery cable clamp BT4Z-14450-BA are available for this type of repair. Do not cut or shorten the battery cable, instead carefully remove the affected battery cable clamp and clean the cable end as necessary to preserve wire length. Some rework may be necessary for some vehicle environments. Bend the new positive battery cable clamp as needed and crimp it to the existing battery cable. Make sure to use heat shrink tubing over the battery cable to battery cable clamp connection. Obtain the heat shrink tube locally.

SSM 48108

Service Bulletin/Repair Instructions

Some 2015-2019 vehicles may experience a no crank concern due to a security access key table error. When attempting to program keys or perform a parameter reset, the procedure may fail and the appropriate Ford diagnostic scan tool may display an error 232: Key Table Not Allocated. If this error message is encountered, the body control module (BCM) is internally damaged and requires replacement. The BCM should only be replaced for this condition when the 232 key table error message is present. If the 232 key table error is not present, follow normal diagnostics for the no crank condition. For claiming, use causal part 15604 and applicable labor operations in section 10 of the Service Labor Times Standards (SLTS) manual.

TSB 19-2231

Service Bulletin/Repair Instructions

Some 2017-2019 F-Super Duty vehicles equipped with a 6.7L engine may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble codes (DTCs) P1291, P1292, P0191 and/or P06A6. This may be due to an engine harness chafe on the powertrain control module (PCM) bracket. Before completing Powertrain Control/Emissions Diagnosis (PC/ED) Manual pinpoint tests, follow the Service Procedure steps.

SSM 48053

Service Bulletin/Repair Instructions

Some 2016-2019 Ford and Lincoln vehicles equipped with SYNC 3 not at the latest software level may exhibit Various Performance Related concerns such as Display Operation, Navigation, Voice Recognition, Phone Pairing, Applink, Travel Link, Slow System Response, etc. Check for SYNC software update under the OASIS Tab SYNC selection. If an update is available refer to WSM,Section 415-00 and update the APIM software. After Installation, complete pop-up appears, remove USB flash drive and install into IDS tool to update Ford database. Perform a complete ignition cycle by turning the key off for 5 minutes which is critical for a successful installation. If no updates are available or a blue or black screen is present after an update refer to WSM, Section 415-00 for diagnosis or SYNC 3 intermittent blank screen GSB for tips. For claiming, use causal part 14G371 and applicable labor operations in section 10 of the SLTS manual. Section

SSM 48044

Service Bulletin/Repair Instructions

Some 2011-2019 F-Super Duty vehicles equipped with a 6.7L engine may come in for scheduled maintenance on the engine mounted fuel filter. When reconnecting a fuel line quick connect fitting back onto the engine mounted fuel filter housing, push the connector all the way onto the fuel filter connection port. For some vehicles, you may need to depress a retainer clip to lock the quick connect port into place. Once the fitting is latched fully onto the connection port, pull straight backward on the fuel line to verify it is fully latched onto the connection port. Do not bend the fuel line connection when pulling to verify it is connected. Refer to Workshop Manual sections 310-00 for details on quick connect fittings.

SSM 47999

Service Bulletin/Repair Instructions

Some 2016-2019 F-Super Duty and 2016-2019 F650-750 vehicles equipped with 6.7L engine may exhibit a concern where the engine cooling fan stays on at all times or is inoperative. Diagnostic trouble codes (DTCs) P0480, P0494, P0495, P0529, P0691, P0692, P0693 and/or P0694 may be stored in the powertrain control module (PCM). To address these vehicle symptoms, use the updated online version of pinpoint test AH in the powertrain control/emission diagnostic (PC/ED) tab on the PTS website. The pinpoint test has been updated to aid in preventing unnecessary fan clutch replacement.

TSB19-2160

Service Bulletin/Repair Instructions

SSM 47992

Service Bulletin/Repair Instructions

Some 2017-2019 F-Super Duty vehicles equipped with tire pressure monitoring systems (TPMS) may exhibit a leak at the tire valve stem. The tire valve stem has been released as a separate service part kit. The new service part kit is available and it does not include the TPMS sensor. When replacing only the tire valve stem follow the procedure in Workshop Manual (WSM), Section 204-04A. For claiming, use causal part 1700 and applicable labor operations in Section 01 of the Service Labor Time Standards (SLTS) Manual.

SSM 47979

Service Bulletin/Repair Instructions

Some 2005-2019 F-Super Duty 4x4 vehicles operated in extreme dust, mud or tar sand conditions may exhibit accelerated 4x4 vacuum hub seal and or wheel bearing wear as a result of harsh operating conditions. A knuckle seal shield kit is now available for customer purchase. The kit is designed for severe duty and is non warrantable. The knuckle seal shield kit GC3Z-54024A38-A includes an installation instruction sheet

SSM 47981

Service Bulletin/Repair Instructions

Some 2017-2019 F-Super Duty vehicles where the pickup box has been removed due to a modification, may exhibit various symptoms due to loss of communication on the medium speed controller area network (MS-CAN). Additional symptoms such as climate control system inoperative, front control interface module (FCIM) controls inoperative and/or the headlamps remaining on at all times may also be present. This may be due to C408 being disconnected and interrupting the MS-CAN network when the pickup box was removed. To repair, install jumper harness part #HC3Z-13A409-J into C408, located at the RH rear of the frame. This repair is required as part of the modification(s) and considered non-warrantable.

SSM 47982

Service Bulletin/Repair Instructions

Some 2017-2019 F-Super Duty vehicles may exhibit a diagnostic trouble code (DTC) U3000:49 in the cruise control module (CCM). A 'Pre-Collision Assist Not Available' or 'Adaptive Cruise Not Available' message may also be present in the instrument cluster message center. This DTC can set due to a low voltage battery state and may not indicate an internal fault within the CCM. Clear the DTC and perform a key cycle. If the DTC does not return after restarting the vehicle, do not replace the CCM. If a vehicle exhibits this concern, use the Report a Vehicle Concern link at the bottom of the OASIS tab and submit a report. Engineering is investigating. Monitor OASIS for updates.

TSB19-2142

Service Bulletin/Repair Instructions

Some 2017-2019 F-Super Duty chassis cab/dual rear wheel (DRW) pickup vehicles and 2016-2019 F-650/F-750 vehicles equipped with a 6.7L engine may exhibit a concern of oil consumption in applications where the engine is idled for extended periods of time. This may be due to high crankcase pressure as a result of the crankcase ventilation filter element becoming restricted. To correct the condition, follow the Service Procedure steps to replace the crankcase oil separator. The new crankcase vent oil separator appears different from the old crankcase vent oil separator as it no longer includes a serviceable filter element. Follow the service procedure steps to correct the condition.

SSM 47976

Service Bulletin/Repair Instructions

On vehicles equipped with an automatic transmission it is imperative that the converter pilot hub be greased with Motorcraft Multi-Purpose Grease Spray XL-5-A even if grease was not applied from the factory. Also verify that the engine/transmission alignment dowel pins are present as well as the engine crankshaft dowel pin, if equipped, when installing the transmission. Failure to adequately lubricate the converter hub greatly increases the likelihood of the flexplate cracking in the future. Missing dowels may cause a misalignment issue also resulting in a premature failure. Refer to Workshop Manual (WSM), Section 307-01.

SSM 47967

Service Bulletin/Repair Instructions

Some 2013-2019 vehicles equipped with a EVDC air conditioning (A/C) compressor may exhibit poor A/C performance/improper climate function and/or a diagnostic trouble code (DTC) P06A0 in the powertrain control module (PCM). To support the proper diagnosis of this compressor, the EVDC control valve tester has been developed and is available from Rotunda (339-EVDC100). A tester has been provided to each U.S. dealership free of charge with shipments completed 19-Apr-2019 (reference EFC07013 on FMCDealer.com). This tester will help reduce the potential for misdiagnosis and unnecessary compressor replacement. Make sure that this tester is used for warranty repairs and document the test results in the Technician Comments field. Refer to the Rotunda catalog for a video and user manual which provide detailed operating instructions.

SSM 47850

Service Bulletin/Repair Instructions

SSM 47948

Service Bulletin/Repair Instructions

SSM 47948 - 2010-2019 Various Vehicles - Turbocharged Engines - Oil Supply Filter Replacement When Replacing The Turbocharger Or The Turbocharger Oil Supply Tube For 2010-2019 vehicles equipped with turbocharged engines, when diagnosing and/or replacing turbo related concerns, all steps within the Workshop Manual (WSM) procedure must be followed including replacement of all mandatory discarded parts. When specified in the WSM, the turbocharger oil supply filter must be replaced whenever the turbocharger or the turbocharger oil supply tube are replaced. Turbocharger bearing failure may occur if oil starvation occurs due to a restricted filter.

SSM 47949

Service Bulletin/Repair Instructions

SSM 47949 - 2017-2019 F-Super Duty - LED Headlamps - DTC U2100 Some 2017-2019 F-Super Duty vehicles may exhibit a diagnostic trouble code (DTC) U2100 in the body control module B (BCMB). Vehicles equipped with factory LED headlamps do not require a BCMB to operate the headlamps. If equipped with LED headlamps, the U2100 DTC should be ignored. It will not affect the performance of the LED headlamps or other systems that control exterior and interior lighting. Do not attempt any repairs.

18N03-S6

Service Bulletin/Repair Instructions

Certain 2015-2018 Model Year F-150 and 2017-2018 Model Year F-250-F-550 Vehicles - Door Latch Freezing Concerns

TSB 19-2112

Service Bulletin/Repair Instructions

Some 2017-2019 F-Super Duty vehicles equipped with a 6.7L engine built on or before 9-Jan-2019 may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble codes (DTCs) P2074 and/or P0170. This may be due to various strategies within the powertrain control module (PCM) software. To resolve this condition, reprogram the PCM and perform a mass air flow (MAF) parameter reset.

SSM 47927

Service Bulletin/Repair Instructions

SSM 47927 - 2017 F-Super Duty, 2016-2017 Expedition/Navigator, 2016-2018 Focus/Fiesta - Radio Reverting To AM Or FM After Vehicle Shut Down and Start Up Some 2017 F-Super Duty, 2016-2017 Expedition/Navigator and 2016-2018 Focus/Fiesta vehicles may exhibit a concern where the radio reverts to an AM or FM station after shutting the vehicle off, leaving it off for at least 20 minutes, and then starting it back up. Do not perform any repairs for this concern. If a vehicle exhibits this concern, please use the Report a Vehicle Concern link at the bottom of the OASIS tab and submit a report. Engineering is investigating. Monitor OASIS for updates.

19G01A

Service Bulletin/Repair Instructions

Certain 2015 - 2019 Model Year F-150 and 2017 Ã¢ÂÂ 2019 Model Year F-Super Duty Vehicles Equipped with Engine Block Heaters - Engine Block Heater Cord Replacement

SSM 47898

Service Bulletin/Repair Instructions

Some 2017 F-Super Duty and 2016-2018 Fiesta vehicles may exhibit a concern where the radio will revert to an AM or FM station after the vehicle's ignition has been turned off and turned back on. To address this condition, reprogram the audio control module (ACM) using the appropriate Ford diagnostic scan tool. For claiming use causal part 18C869 and applicable labor operations in Section 11 of the Service Labor Time Standards (SLTS) Manual

SSM 47899

Service Bulletin/Repair Instructions

Some 2017-2019 F-Super Duty, 2017-2019 Continental, and 2016-2018 Explorer/Police Interceptor Utility vehicles may exhibit a crank/no start condition, inoperative trailer tow lighting and/or inoperative power telescoping mirrors. This may be due to a concern within the battery junction box (BJB) relay module. A lower level service part has been released to allow for replacement of just the BJB relay module instead of the BJB harness. F-Super Duty part number HU5Z-14A067-A, Continental part number GU5Z-14A067-C, Explorer part number FU5Z-14A067-A, Police Interceptor Utility part number GU5Z-14A067-B.

TSB 19-2053

Service Bulletin/Repair Instructions

Some 2017-2019 F-Super Duty chassis cab/dual rear wheel (DRW) pickup vehicles and 2016- 2019 F-650/F-750 vehicles equipped with a 6.7L engine may exhibit an oil consumption concern in applications where the engine is idled for extended periods of time. This may be due to high crankcase pressure as a result of the crankcase ventilation filter element becoming restricted. To resolve the concern, replace the crankcase vent oil separator. The new crankcase vent oil separator appears different from the old crankcase vent oil separator as it no longer includes a serviceable filter element.

18N03-S5

Service Bulletin/Repair Instructions

Certain 2015-2018 Model Year F-150 and 2017-2018 Model Year F-250-F-550 Vehicles - Door Latch Freezing Concerns

TSB 19-2082

Service Bulletin/Repair Instructions

19N02

Service Bulletin/Repair Instructions

Certain 2015-2018 Model Year F-150 and 2017-2018 Model Year F-250-F550 Vehicles - Post-18N03 Repair Enhancements. Door Latch Freezing Concerns

SSM 47852

Service Bulletin/Repair Instructions

Some 2017-2019 F-Super Duty and 2016-2019 F-650/F-750 vehicles built on or after 1-Oct-2017 equipped with a 6.7L engine may exhibit an intermittent oil pressure warning lamp. A revised oil pressure switch has been released; service part number GC3Z-9278-B. For removal and installation of the oil pressure switch refer to Workshop Manual, Section 303-01C. Applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual

SSM 47854

Service Bulletin/Repair Instructions

Some 2017-2019 F-Super Duty, 2017-2019 Continental, 2016-2019 Edge, 2016-2018 MKX, 2019 Nautilus vehicles may exhibit a U3000:49 diagnostic trouble code (DTC) setting in the Steering Effort Control Module (SECM) with no other DTCs present. To eliminate the DTC, perform the IDS SASM module reset routine. The IDS reset routine is available under Toolbox > Chassis > Steering > Adaptive Front Steering > SASM Module Reset. Do not attempt any repairs at this time. Engineering is investigating, monitor OASIS for updates. For claiming, use causal part 3600 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.

SSM 47836

Service Bulletin/Repair Instructions

Some 2011-2019 F-Super Duty 6.7L diesel equipped vehicles may exhibit a ticking/tapping noise traced to the reductant injector.

SSM 47823

Service Bulletin/Repair Instructions

Various 2013-2019 vehicles may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble code (DTC) P264F after powertrain control module (PCM) replacement. This DTC indicates that the engine serial number (ESN) must be programmed into the PCM. The ESN is located on PTS> OASIS> Features> Engine Serial Number. Once the ESN is obtained from the historical vehicle bill of materials (HvBOM), it can be programmed into the PCM using the appropriate Ford diagnostic scan tool. Navigate to the toolbox tab> powertrain menu> Service Functions> ESN.

SSM 47824

Service Bulletin/Repair Instructions

Some 2015-2017 vehicles may experience a no crank concern due to a security access key table error. When attempting to program keys or perform a parameter reset, the procedure may fail and the Integrated Diagnostic System (IDS) scan tool may display an error 232: Key Table Not Allocated. If this error message is encountered, the Body Control Module (BCM) is internally faulted and requires replacement. For claiming, use causal part 15604 and applicable labor operations in section 10 of the Service Labor Times Standards (SLTS) manual.

18N03-S4

Service Bulletin/Repair Instructions

Certain 2015-2018 Model Year F-150 and 2017-2018 Model Year F-250-F-550 Vehicles - Door Latch Freezing Concerns

TSB 18-2365

Service Bulletin/Repair Instructions

Some 2017-2019 F-Super Duty vehicles equipped with a 6.7L engine may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble codes (DTCs) U029D and/or P2209 in the powertrain control module (PCM). This may be due to water intrusion.

SSM 47809

Service Bulletin/Repair Instructions

Some 2017-2019 F-Super Duty vehicles may require a coax cable repair for a concern with one or more inoperative cameras, cameras with poor image quality, or radio reception concerns. A lower level coax cable harness service part is now available. Refer to the parts catalog using base part number 14D202.

SSM 47801

Service Bulletin/Repair Instructions

Some 2017-2019 F-Super Duty vehicles may exhibit concerns related to brake drag. Utilize Workshop Manual (WSM) diagnostics in section 206-00 to verify the correct installation of the stoplamp switch. Improper adjustment of the stoplamp switch can cause the brake pedal assembly to lightly apply the brakes resulting in dragging condition

TSB 19-2029

Service Bulletin/Repair Instructions

Some 2017-2019 F-Super Duty vehicles equipped with a 6.7L engine built on or before 9-Jan-2019 may exhibit an illuminated malfunction indicator lamp (MIL) with DTCs P2074 and/or P0170. Follow the Service Procedure steps to correct the condition.

TSB 19-2026

Service Bulletin/Repair Instructions

Some 2000 and newer Ford, Lincoln and Mercury vehicles equipped with aluminum body panels may exhibit corrosion concerns appearing as bubbled and/or peeling paint with or without accompanying white dust. Panel replacement is recommended. Follow the Service Procedure steps to correct the condition

SSM 47786

Service Bulletin/Repair Instructions

Some 2017-2019 F-Super Duty vehicles equipped with a 6.2L or 6.8L gas engine may exhibit multiple warning indicators in the instrument panel cluster and/or inoperative radio during snow plow use. Battery state of charge is important to verify prior to any repairs. 12.72v to 12.8v is a fully charged battery. To assist with the investigation use the Report a Vehicle Concern link at the bottom of the OASIS report and include the following information: What brand of plow the vehicle is equipped with, If it's been equipped by the plow manufacturer's specifications, If other equipment is up-fitted on the vehicle, ambient temperature when the concern occurs, Engine RPM and MPH/KPH, and battery state of charge. Note the concern should be duplicated similar to customer use and ambient temperature.

TSB 19-2007

Service Bulletin/Repair Instructions

Some 2018-2019 F-150 vehicles built at Kansas City Assembly Plant on or after 4-Apr-2018 and Dearborn Truck Plant on or after 13-Apr-2018 and some F-Super Duty vehicles built at Kentucky Truck Plant on or after 22-Apr-2018 and Ohio Assembly Plant on or after 18-Apr-2018 may exhibit doors that are difficult to unlatch or latch in temperatures at or below freezing. Follow the Service Procedure steps to correct the condition.

TSB 18-2371

Service Bulletin/Repair Instructions

Some 2017-2018 F-Super Duty vehicles equipped with a 6.7L engine built on or before 18-Apr-2018 may exhibit an illuminated malfunction indicator lamp (MIL) with DTC P244A and/or P2452. This may be due to a malfunction of the diesel particulate filter (DPF) differential pressure sensor. Follow the Service Procedure steps to correct the condition.

18N03-S2

Service Bulletin/Repair Instructions

Certain 2015-2018 Model Year F-150 and 2017-2018 Model Year F-250-F-550 Vehicles - Door Latch Freezing Concerns

SSM 47711

Service Bulletin/Repair Instructions

Some 2016-2019 Ford and Lincoln vehicles equipped with SYNC 3 and a 6, 8 or 10 inch screen may show a pop-up message every key cycle that states 'SYNC can check for updates when connected to a WiFi network'. To remove the inconvenience of the pop-up the customer can either connect to a trusted WiFi network to complete the setup process or turn off WiFi in the WiFi settings located under the Settings menu. Adjusting the setting for the customer is not a warrantable defect.

SSM 47712

Service Bulletin/Repair Instructions

Some 2017-2019 F-Super Duty and 2016-2019 F650-750 with 6.7L diesel engines, 2015-2019 Transit with 3.2L diesel engines and 2018-2019 F-150 with 3.0L diesel engines may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble code (DTC) P206C in the powertrain control module (PCM). Review of repair data supports that P206C is often the result of incorrect diesel exhaust fluid (DEF) concentration. Per Powertrain Control/Emissions Diagnosis (PC/ED) Pinpoint Test (PPT) RJ, a DEF concentration reading below 28% will set P206C and cause vehicle derate. If low concentration is suspected, drain fluid and replace with known good DEF before replacing any parts. Low concentration of DEF is not a warrantable condition.

TSB 18-2374

Service Bulletin/Repair Instructions

Some 2015-2019 F-150, 2017-2019 F-Super Duty, 2018-2019 Expedition/Navigator vehicles equipped with a vista roof opening panel may exhibit a binding/sticking, glass stuck open or closed, noisy operation including chatter, rattling, or grinding. This may be due to the glass brackets cracking and/or breaking apart. The glass panel brackets are serviceable separately from the frame assembly and require the roof opening panel glass to be moved to the vent position. Follow the Service Procedure steps to correct the condition.

TSB 18-2225

Service Bulletin/Repair Instructions

Some 2017-2018 F-Super Duty vehicles equipped with a 6.7L diesel engine built on or before 09-Jul-2018 may exhibit an illuminated MIL with DTCs P24AE, P24AF, P24B1, P24B3, P24C6, P24C7, and/or P24DA in the powertrain control module (PCM). This may be due to a concern with the diesel particulate matter sensor. Follow the Service Procedure steps to correct the condition.

TSB 18-2361

Service Bulletin/Repair Instructions

Some 2013-2018 C-Max, 2013-2019 Escape/Fusion/MKZ, 2015-2018 Focus, 2015-2019 Edge/F150/MKC/Mustang, 2016-2018 MKX, 2016-2019 Explorer, 2017 Super Duty, 2018-2019 EcoSport/Expedition, and 2019 Nautilus vehicles may experience seat pan looseness, lateral movement, or clunk/thump noise on turns. Follow the Service Procedure steps to correct the condition.

SSM 47672

Service Bulletin/Repair Instructions

Some 2017-2019 F-Super Duty vehicles may exhibit a headliner edge that shows around the overhead console. Using a trim stick or other suitable tool, the headliner should be tucked back in without replacement of the entire headliner.

SSM 47617

Service Bulletin/Repair Instructions

Some 2017 F-Super Duty, 2016-2017 Expedition/Navigator and 2016-2018 Focus/Fiesta vehicles may exhibit a concern where the radio reverts to an AM or FM station after shutting the vehicle off, leaving it off for at least 20 minutes, and then starting it back up. Do not perform any repairs for this concern. If a vehicle exhibits this concern, please use the Report a Vehicle Concern link at the bottom of the OASIS tab and submit a report. Engineering is investigating. Monitor OASIS for updates.

TSB 18-2325

Service Bulletin/Repair Instructions

Some 2015-2017 F-Super Duty vehicles equipped with a 6.7L engine built on or before 1-Jun-2017 may exhibit a leak from the primary coolant pump. Follow the Service Procedure steps to correct the condition.

SSM 47597

Service Bulletin/Repair Instructions

Some 2013-2019 F-Super Duty vehicles equipped with a 6.7L engine may exhibit an illuminated MIL with only DTC P2074 stored in the powertrain control module (PCM). This may be due to a dirty air filter, replace the filter if necessary. Do not replace the PCM or mass air flow (MAF) sensor for this concern. Instead perform a MAF parameter reset under: Toolbox > Powertrain > Service Functions > Reset/Clear Specified Function > Reset/Clear Functions > MAF Sensor. Engineering is investigating. Monitor OASIS for updates.

TSB 18-2253

Service Bulletin/Repair Instructions

Some 2017-2018 F-Super Duty vehicles equipped with a 6.7L engine built on or before 8-Jul-2018 may exhibit a lack of heat coming from the driver side vents when operating the vehicle in ambient temperatures below -20Å?C (4Å?F). This condition may be due to deposits from the engine coolant trapped in the heater core. Follow the Service Procedure steps to correct the condition.

TSB 18-2240

Service Bulletin/Repair Instructions

Some 2015-2017 F-Super Duty vehicles equipped with a 6.7L engine built on or before 1-Jun-2017 may exhibit a leak from the coolant pump. Follow the Service Procedure steps to correct the condition.

SSM 47402

Service Bulletin/Repair Instructions

When performing diagnostics for DTCs P2201, P2452, P2459, P246C and/or P2463, a manual regeneration and diesel particulate filter (DPF) parameter reset using the appropriate scan tool may need to be performed. To perform the manual regeneration, go to the Toolbox tab > Powertrain > Service Functions > Diesel Particulate Regeneration System > DPF Manual Regeneration. The scan tool may indicate that a regeneration of the DPF is not recommended at this time, selecting YES on this screen will allow the regeneration process to complete. To perform the DPF parameter reset, go to the Toolbox tab > Powertrain > Service Functions > Diesel Particulate Regeneration System > DPF Parameter Reset.

tsb18-2194

Service Bulletin/Repair Instructions

Some 2015-2017 F-Super Duty vehicles equipped with a 6.7L engine built on or before 1-Jun-2017 may exhibit a leak from the coolant pump. Follow the Service Procedure steps to correct the condition.

SSM 47388

Service Bulletin/Repair Instructions

Some 2017-2018 F-Super Duty vehicles may exhibit a headliner edge that shows around the overhead console. Using a trim stick or other suitable tool, the headliner should be tucked back in without replacement of the entire headliner.

TSB18-2133

Service Bulletin/Repair Instructions

Some 2017-2018 F-Super Duty vehicles equipped with a 6.7L diesel engine built on or before 15-Mar-2018 may exhibit an illuminated WIF indicator with DTCs P1140, P2266 and/or P2269 stored in the powertrain control module (PCM). This may be due to water intrusion into connector C3080 at the WIF sensor. Follow the Service Procedure steps to correct the condition.

SSM 47354

Service Bulletin/Repair Instructions

Some 2017-2018 F-Super Duty pickups may exhibit an instrument panel cluster (IPC) turn signal indicator that flashes fast with no inoperative turn signal lamps after the pickup box has been removed by the upfitter. This may be due to the body control module (BCM) not recognizing the modified lower current turn signal lighting that was installed. To correct this concern, use Integrated Diagnostic System (IDS) service tool version 104.04 or later to configure turn lamp outage settings as required. Under toolbox > module programming > programmable parameters > exterior lighting, select rear bulb turn outage and outage ABM and change the setting on each parameter from outage to no outage. Changes to lamp outage settings on pickups as a result of upfitter modifications are non-warrantable. Upfitters are responsible for FMVSS 108 compliance.

SSM 47346

Service Bulletin/Repair Instructions

Some 2017-2018 F-Super Duty vehicles equipped with a 6.7L diesel engine built on or before 6-Dec-2017 may exhibit an exhaust odor in the vehicle cabin. This may be due to a leak at the turbocharger inlet clamps. Performing a pressurized smoke test on the exhaust system will aid in locating the source of a leak. While performing the smoke test, the use of a small mirror can help identify leaks underneath the clamps. Refer to the Powertrain Control/Emissions Diagnosis (PC/ED) Manual Pinpoint Test KA, Step KA3. Note that the turbo charger is not a contributing factor in the exhaust leak issue.

SSM 47343

Service Bulletin/Repair Instructions

Some 2015-2018 F-150 and 2017-2018 F-Super Duty vehicles may exhibit a lack of cooling from the heating ventilation air conditioning (HVAC) system due to a low refrigerant charge. Using an ultraviolet (UV) leak detection light, inspect the condenser near the receiver/dryer cap for the presence of dye. If dye is present, replace the condenser. For claiming, use causal part 19712 and applicable labor operations in Section 11 of the Service Labor Time Standards (SLTS) Manual

TSB18-2106

Service Bulletin/Repair Instructions

Some 2018 Expedition/Navigator vehicles built on or before 24-Feb-2018, 2017-2018 F-Super Duty built on or before 26-Feb-2018 and Transit vehicles built on or before 26-Feb-2018 and 2015-2018 F-150 vehicles built on or before 3-Mar-2018 may exhibit a trailer connected and/or disconnected message in the IPC without a trailer connected. Follow the Service Procedure steps to correct the condition.

TSB18-2116

Service Bulletin/Repair Instructions

Some 2017 F-Super Duty vehicles equipped with a 6.7L diesel engine built on or before 24-Oct-2017 may exhibit an inoperative block heater. This can also result in tripping an electrical breaker or a ground fault circuit interrupter (GFCI) outlet. This may be due to water intrusion into the block heater power cord inline connector. Follow the Service Procedure steps to correct the condition.

SSM 47209

Service Bulletin/Repair Instructions

Some 2017-2018 F-Super Duty vehicles equipped with a 6.2L or 6.8L gas engine may exhibit multiple warning indicators in the instrument panel cluster and/or inoperative radio during snow plow use. Battery state of charge is important to verify prior to any repairs. 12.72v to 12.8v is a fully charged battery. To assist with the investigation use the Report a Vehicle Concern link at the bottom of the OASIS report and include the following information: What brand of plow the vehicle is equipped with, If it's been equipped by the plow manufacturer's specifications, If other equipment is up-fitted on the vehicle, ambient temperature when the concern occurs, Engine RPM and MPH/KPH, and battery state of charge. Note the concern should be duplicated similar to customer use and ambient temperature.

SSM 47210

Service Bulletin/Repair Instructions

Some 2017-2018 F-Super Duty vehicles may exhibit incorrect air temperature from the heating ventilation and air conditioning (HVAC) outlets with DTC B1081:07 in the front controls interface module (FCIM). This may be due to binding of the blend door in the HVAC housing or binding between the temperature door actuator and the cam to the temperature door. Replacement of temperature door actuator and cam driver is recommended if the blend door is not binding. Note that removal of the cam driver follower from the blend door shaft can result in damage.

SSM 47191

Service Bulletin/Repair Instructions

Some 2017-2018 F-Super Duty vehicles equipped with Tire Pressure Monitoring Systems (TPMS) may exhibit a leak at the tire valve stem. When making repairs to the tire valve stem, there is a service kit available that does not include the Tire Pressure Monitoring System (TPMS) sensor. When replacing the tire valve stem follow the procedure in Workshop Manual (WSM), Section 204-04A. For claiming, use causal part 1700 and applicable labor operations in Section 01 of the service labor time standards (SLTS) manual.

SSM 47192

Service Bulletin/Repair Instructions

Some 2017 F-Super Duty vehicles equipped with a 6.7L diesel engine may exhibit an exhaust odor in the vehicle cabin. This may be due to a leak at the turbocharger inlet clamps. Performing a pressurized smoke test on the exhaust system will aid in locating the source of a leak. While performing the smoke test, the use of a small mirror can help identify leaks underneath the clamps. Refer to the Powertrain Control/Emissions Diagnosis (PC/ED) Manual Pinpoint Test KA, Step KA3. Note that the turbo charger is not a contributing factor in the exhaust leak issue.

TSB18-2100

Service Bulletin/Repair Instructions

Some 2017 F-Super Duty vehicles equipped with a 6.7L engine may exhibit an illuminated MIL with diagnostic trouble code (DTC) U029D and/or P2209 in the powertrain control module (PCM). This may be due to water intrusion. Follow the Service Procedure steps to correct the condition.

SSM 47170

Service Bulletin/Repair Instructions

Some vehicles may exhibit an illuminated MIL with diagnostic trouble codes (DTCs) P0011, P0012, P0014, P0015, P0016, P0017, P0018, P0019, P0021, P0022, P0024 and/or P0025. This may be due to small debris causing the VCT solenoid to stick. Before attempting any component diagnosis or replacement of the VCT solenoid, refer to Powertrain Control and Emissions Diagnosis (PC/ED) pinpoint test HK11 to cycle the affected VCT solenoid 10 times to attempt to clear the debris. For claiming, use causal part 6M280 and applicable labor operations in section 10 of the Service Labor Time Standards (SLTS) Manual.

SSM 47167

Service Bulletin/Repair Instructions

Various 2016-2017 vehicles with SYNC 3 may experience a touch screen that does not respond to any input. Using the Professional Technician Society (PTS) website > OASIS tab > SYNC version, verify the vehicle SYNC software version. If the vehicle is at version 2.2 please update the module to the latest software level. After the software is updated make sure you shut the vehicle off, open the door for 2 minutes, then turn the key back on before testing the touch screen. If the software is at a later version than 2.2, proceed with normal diagnostics in Workshop Manual (WSM), Section 415-00. For claiming, use causal part 14G371 and applicable labor operations in section 10 of the Service Labor Times Standards (SLTS) manual.

SSM 47103

Service Bulletin/Repair Instructions

Some 2017-2018 Continental/F-Super Duty vehicles may exhibit a DTC B13BD in the steering effort control module (SECM). This DTC sets when the Ford Integrated Diagnostic System (IDS) self test is run and is a result of a software issue between the SECM and the IDS. After the IDS self test is run DTC B13BD sets and the heated steering wheel is disabled. To eliminate the DTC and return the heated steering wheel functionality, perform the IDS SASM module reset routine. The IDS reset routine is available under Toolbox > Chassis > Steering > Adaptive Front Steering > SASM Module Reset. For claiming, use causal part 3600 and applicable labor operations in section 10 of the service labor time standards (SLTS) manual.

SSM 47100

Service Bulletin/Repair Instructions

Some 2016-2018 Ford and Lincoln Vehicle equipped with SYNC 3 and connected to an iPhone recently upgraded to iOS 11.2.5 may exhibit a concern where USB Audio playback and App Link applications will not function properly. This may also include, under certain conditions, no Bluetooth Streaming. Apple is aware of the issue and is working on a resolution with a future iOS release. No repairs should be performed at this time. To check the iOS software level on an Apple iOS device, select Settings > General > About on the device. Monitor OASIS for updates. Customers can also check Apple Support or connect to iTunes for the latest available iOS release for their phone.

SSM 47101

Service Bulletin/Repair Instructions

Some 2017-2018 F-Super Duty vehicles equipped with an audio unit antenna may be damaged due to over travel of the hood. Removal of hood struts will allow the hood to over travel and contact the antenna base resulting in damage. Support of the hood is recommended prior to hood strut removal. Refer to Workshop Manual (WSM), Section 501-02.

SSM 47080

Service Bulletin/Repair Instructions

2010-2018 various vehicles equipped with SYNC or SYNC 3 may not function when attempting to find or use the Spotify app via AppLink. As of an update released on 1/15/2018 Spotify will no longer be supporting their AppLink integration. No repair attempts should be attempted to correct this concern.

SSM 47070

Service Bulletin/Repair Instructions

When connecting the Vehicle Communication Module (VCM) and Integrated Diagnostic System (IDS) or Ford Diagnosis and Repair System (FDRS) to the DLC located on the driver side under the steering column at the GWM, make sure that the ignition is off before connecting the VCM. If the ignition is on or the engine is running during the connection, it can result in various warning lights being illuminated with diagnostic trouble codes (DTCs), no start or no crank conditions or the IPC inoperative. For Lincoln vehicles, this information is now listed in the Technical Inspection and Post Road Test Sections of ePDI on the PTS website. If a vehicle displays these issues, disconnect the equipment from the DLC and disconnect the vehicle battery. Wait 10 minutes and reinstall with the ignition off. Clear any DTCs present and retest.

SSM 47067

Service Bulletin/Repair Instructions

Some 2015-2018 F-150, 2017-2018 F-Super Duty, 2018 Expedition/Navigator vehicles equipped with a vista roof opening panel may exhibit binding while opening or closing of the movable glass panel. The roof opening panel glass brackets are available for service. Both brackets must be replaced, FL3Z-1651070-A right side and FL3Z-1651071-A left side. Refer to Workshop Manual (WSM), Section 501-17 for removal and installation procedure. For claiming, use causal part 1651070 or 1651071. Use part number 51070 to look up applicable labor operations, listed in Section 12 of the Service Labor Time Standards (SLTS) manual

SSM 47041

Service Bulletin/Repair Instructions

SSM 47039

Service Bulletin/Repair Instructions

Some 2017 F-Super Duty, 2016-2017 F650-750 equipped with 6.7L diesel engines and 2015-2017 Transit equipped with 3.2L diesel engines may exhibit a MIL on with diagnostic trouble code (DTC) P206C stored in powertrain control module(PCM). This may be due to incorrect diesel exhaust fluid (DEF) concentration. Prior to performing Powertrain Control and Emissions Diagnosis (PC/ED) pinpoint test RJ, ensure DEF concentration is checked using Central Tools Refractometer tool number CEN3R201 and if DEF contamination is suspected use the Rotunda Hydrocarbon Test Kit tool number 328-480508.

SSM 47028

Service Bulletin/Repair Instructions

Some 2011-2018 F-Super Duty 6.7L diesel equipped vehicles may exhibit a ticking noise at idle after an engine oil change. It is often referred to as Typewriter Noise because of its similarity to the sound of a mechanical typewriter. When engine temperatures reach 150 Å?F (65 Å?C) or higher, (from engine idle up to approximately 1700 RPM's), this noise can typically be heard at the front wheel well and is often isolated to the transmission bell housing or oil pan area. Typewriter Noise is not detrimental to engine function or durability and has no short or long term effects on the engine. Do not attempt repairs to eliminate this noise. This noise is characteristic of the 6.7L diesel engine and will typically cease or diminish significantly within the oil change maintenance interval.

TSB18-2015

Service Bulletin/Repair Instructions

Some 2017 F-Super Duty vehicles equipped with a 6.7L diesel engine may exhibit a fuel knock type noise at idle, illuminated MIL with one or more of the following DTCs stored in powertrain control module (PCM) memory: P0263, P0266, P0269, P0272, P0275, P0278, P0281, P0284, P2B11, P2B13, P2B15, P2B17, P2B19, P2B1B, P2B1D, and/or P2B1F. This may be due to incorrect learning of the injector timing within the PCM. Follow the Service Procedure steps to correct the condition.

SSM 47014

Service Bulletin/Repair Instructions

Some 2015-2018 F-150, 2017-2018 F-Super Duty, 2018 Expedition/Navigator vehicles equipped with a vista roof opening panel may exhibit binding while opening or closing of the movable glass panel. The roof opening panel glass brackets are available for service. Both brackets must be replaced, FL3Z-1651070-A right side and FL3Z-1651071-A left side. Refer to Workshop Manual (WSM), Section 501-17 for removal and installation procedure. For claiming, use causal part 51070 and applicable labor operations in section 12 of the service labor time standards (SLTS) manual.

SSM 47009

Service Bulletin/Repair Instructions

The Accessory (Wireless) Keyless Entry Keypad can only be used with vehicles that are factory built with Remote Keyless Entry (RKE). The master code for the Accessory (Wireless) Keyless Entry Keypad can be retrieved from FMCDealer - Parts and Service - Parts Product Line Information - Keys/Entry Devices - Aftermarket Keyless Entry Keypad Code Access. Access to this site is granted through Dealer Program Enrollment System (DPES) and Dealer Principal, General Manager or Parts and Service Director can authorize users. Once authorized the retrieval process for master code can be obtained. The master code for the Accessory Keyless Entry Keypad cannot be retrieved from the body control module(BCM) with a diagnostic tool.

TSB18-2005

Service Bulletin/Repair Instructions

Some 2017 F-Super Duty vehicles equipped with a 6.7L engine and built on or before 7-Nov-2017 may exhibit an illuminated MIL with diagnostic trouble codes (DTCs) P20EE, P2459, P2201, P246C and/or P2463. Follow the Service Procedure steps to correct the condition.

SSM 46946

Service Bulletin/Repair Instructions

Some 2015-2018 F-150, 2017-2018 F-Super Duty, 2018 Expedition/Navigator vehicles equipped with a vista roof opening panel may exhibit binding while opening or closing of the movable glass panel. The roof opening panel glass brackets are available for service. Both brackets must be replaced, FL3Z-1651070-A right side and FL3Z-1651071-A left side. Refer to Workshop Manual (WSM), Section 501-17 for removal and installation procedure. For claiming, use causal part 1651070 and applicable labor operations in section 12 of the service labor time standards (SLTS) manual.

SSM 46947

Service Bulletin/Repair Instructions

Some 2016-2017 Ford and Lincoln vehicles with SYNC 3 may intermittently display an overhead image of a vehicle in the center of the SYNC touchscreen with no obstacle detection grids or warning chimes. SYNC may appear unresponsive when the overhead vehicle image is displayed. The vehicle image may intermittently display after shifting out of reverse or turning the vehicle off when in reverse. SYNC software updates are now available under the OASIS Tab SYNC selection. If an update is available, refer to WSM Section 415-00 and update the APIM software. For claiming, use causal part 14G371 and applicable labor operations in section 10 of the SLTS manual.

SSM 46948

Service Bulletin/Repair Instructions

Some owners of 2016-2017 Ford and Lincoln vehicles equipped with SYNC 3 may experience inoperative mobile device navigation applications. Mobile device navigation via AppLink requires SYNC 3 version 2.3 or higher for Apple iOS users. Mobile device navigation via AppLink is not currently available for Android users. SYNC software updates are now available under the OASIS Tab SYNC selection. If an update is available refer to WSM, Section 415-00 and update APIM software. SYNC 3 software upgrade to support these apps is not a warrantable repair per the Warranty And Policy Manual, Section 3, Warranty Coverages SYNC.

SSM 46949

Service Bulletin/Repair Instructions

Some 2016-2017 Ford and Lincoln vehicles equipped with SYNC 3 version 2.2 software may exhibit a blank screen after attempting to exit Valet mode. SYNC software updates are now available under the OASIS Tab SYNC selection. If update is available, refer to WSM Section 415-00 and update APIM software. For claiming, use causal part 14G371 and applicable labor operations in section 10 of the SLTS manual.

17B29

Service Bulletin/Repair Instructions

Certain 2016-2017 Model Year F-650, F-750 and F-59 Vehicles with a 6.8L Engine - Cylinder Head Inspection and Replacement

SSM 46921

Service Bulletin/Repair Instructions

Some 2017 F-Super Duty vehicles with 6.7L diesel engines may exhibit a fuel knock type noise at idle with various cylinder contribution/balance DTCs and/or Fuel Injector Offset Learn DTCs. To resolve this issue please use the following procedure: 1) Make sure ECT1 and EOT are above 176Å?F (80Å?C). 2) Using the IDS or FJDS, run the Manual Injector Balance Test/Enhanced Power Balance Test under Toolbox, Powertrain, Power Balance. If the noise is gone after running the Enhanced Power Balance test, then clear the High Pressure Side Minimum Fuel Mass Adaptation tables for all cylinders, and the Crankshaft Position Sensor under Toolbox, Powertrain, Service Functions, Reset, Clear Specified Function. Do not attempt any repairs at this time. Engineering is investigating, monitor OASIS for updates.

SSM 46900

Service Bulletin/Repair Instructions

Some vehicles may exhibit a no start condition with an illuminated malfunction indicator lamp (MIL) and a DTC P161A after PCM replacement. This may be due to the parameter reset procedure not being properly completed. To clear this DTC, use the Ford Integrated Diagnostic System (IDS) service tool or Ford J2534 Diagnostic Software, select - Toolbox - Body - Security - PATS Functions - Parameter Reset. Follow the on-screen instructions to complete the procedure. This procedure will transfer the existing Key ID information between the modules without the need of having 2 programmed PATS keys present. There is no need to program keys when the PCM is going to be replaced. Additional information can be found in the Workshop Manual (WSM), Section 419-01. Missing or lost keys are not warrantable.

tsb17-2196

Service Bulletin/Repair Instructions

Some 2017 F-Super Duty pickup vehicles built on or before 7-Jun-2017 may exhibit various intermittent electrical concerns due to water intrusion into the 14405 wire harness. Symptoms may include, but are not limited to uncommanded tailgate opening when equipped with power tailgate, loss of communication on the medium speed controller area network (MS-CAN) and/or inoperative rear parking aid camera on vehicles without 360 degree view camera system. Follow the Service Procedure steps to correct the condition.

SSM 46880

Service Bulletin/Repair Instructions

Some 2017 F-Super Duty vehicles built on or before 28-Aug-2017, may exhibit an intermittent loss of throttle pedal response, illuminated wrench, hill descent, airbag, anti-lock brake system (ABS) and/or advanced trac warning indicators and/or P2122, P2123, P2124, P2125, P2127, P2128, and/or P2138 DTCs. This may be caused by the Accelerator Pedal Position (APP) sensor 14A005 harness being improperly routed behind the brake booster to brake pedal bracket. If the harness is improperly routed, loosen the bracket to free the harness, refer to Workshop Manual (WSM), section 206-06 and inspect for any damaged circuits. If the harness is properly routed, proceed with normal diagnostics.

SSM 46878

Service Bulletin/Repair Instructions

Some 2017 F-Super Duty vehicle built on or before 24-Aug-2017 may exhibit inoperative A/C operation. This may be due to broken or damaged circuits CH401 (VT-WH) and/or GD131 (BK-GY). Inspect for harness damage between connector C100 at the A/C Compressor and inline connector C1046. This damage may take place during the assembly process. If there is no damage present to either circuit please continue with normal Workshop Manual (WSM) diagnosis.

SSM 46860

Service Bulletin/Repair Instructions

Some 2016-2018 Ford or Lincoln vehicles equipped with SYNC 3 may exhibit a blank screen or other various SYNC symptoms only when the vehicle is in transport mode. This is due to the power saving features enabled while in transport mode and is beneficial for battery life to keep the vehicle in transport mode until the vehicle is prepped for sale. To prevent a SYNC system lockup during transport mode deactivation, follow the Workshop Manual (WSM) procedure allowing time for the SYNC system to complete all tasks such as fully booting up or powering down and shutting off before moving to the next step of the procedure. If the vehicle exhibits a blank screen or SYNC symptoms after transport mode deactivation, refer to WSM, Section 415-00 for normal diagnosis. The SYNC version can be confirmed via OASIS.

SSM 46861

Service Bulletin/Repair Instructions

Some 2016-2017 Ford and Lincoln vehicles with SYNC 3 may intermittently display an overhead image of a vehicle in the center of the SYNC touchscreen with no obstacle detection grids or warning chimes. SYNC may appear unresponsive when the overhead vehicle image is displayed. The vehicle image may intermittently display after shifting out of reverse or turning the vehicle off when in reverse. To recover the screen, perform any one of the following actions: touch the SYNC screen anywhere outside the vehicle image pop-up box, safely shift the vehicle into and out of reverse, or perform a complete ignition cycle (key off, open and close the driver's door then wait 5 minutes). If this does not resolve the concern, do not attempt any repairs at this time. Engineering is investigating, monitor OASIS for updates.

SSM 46726

Service Bulletin/Repair Instructions

During PDI, 2017 F-Super Duty vehicles equipped with tire pressure monitor system (TPMS) will exhibit an illuminated low tire pressure warning light and low tire pressure readout in the message center (if equipped) from the factory. Using a calibrated digital tire pressure gauge, adjust the tire pressure to specification and do not refer to the pressure displayed in the message center. During the PDI, the vehicle must be driven over 20 mph (32 kph) for at least 2 minutes to update the pressure displayed and turn off the tire pressure warning. It is not necessary to train or activate sensors with the service tool during PDI. If the TPMS low tire pressure warning is still present or message center pressure readout is inaccurate after completing the PDI road test, refer to the online Workshop Manual, Section 204-04B for normal diagnostics.

TSB17-0055

Service Bulletin/Repair Instructions

Some 2017 F-Super Duty vehicles equipped with a 6.7L engine and built on or before 12-May-2017 may exhibit an illuminated MIL with DTC P2002 only. Follow the Service Procedure steps to correct the condition.

TSB17-0054

Service Bulletin/Repair Instructions

Some 2017 F-Super Duty vehicles equipped with a 6.7L engine and built on or before 12-May-2017 may exhibit an illuminated MIL with diagnostic trouble codes (DTCs) P20EE, P2459, P2201, P246C and/or P2463. Follow the Service Procedure steps to correct the condition.

TSB17-0052

Service Bulletin/Repair Instructions

Some 2017 F-Super Duty vehicles equipped with a 6.7 engine and built on or before 12-May-2017 may exhibit any or all of the following concerns at times of high electrical system draw such as snow plow operation, instrument cluster backlighting inoperative, erratic climate control blower motor operation, red brake warning indicator flickering and/or low battery temperature features turned off being displayed in the message center. Follow the TSB Service Procedure steps to correct the condition.

TSB17-0053

Service Bulletin/Repair Instructions

Some 2017 F-Super Duty vehicles equipped with a 6.7L engine built on or before 12-May-2017 may exhibit an illuminated MIL with DTC P244A. This may be due to a malfunction of the diesel particulate filter (DPF) differential pressure sensor. Follow the TSB Service Procedure steps to correct the condition.

AEVSB2017-4.6

Service Bulletin/Repair Instructions

OEM Security system interface with aftermarket lock systems.

SSM 46503

Service Bulletin/Repair Instructions

SOME 2017 F-SERIES SUPER DUTY PICKUPS EQUIPPED WITH A REAR AUXILIARY POWER POINT AND BUILT ON OR BEFORE 20-FEB-2017 MAY REMAIN RUNNING AFTER THE IGNITION IS TURNED OFF. PRIOR TO PERFORMING ANY DIAGNOSTICS, INSPECT THE REAR AUXILIARY POWER POINT FOR ANY AFTERMARKET DEVICES THAT CAN SUPPLY VOLTAGE BACK INTO THE VEHICLE. ITEMS SUCH AS A BATTERY JUMP PACK CAN INDUCE VOLTAGE THAT WILL SIMULATE KEY ON STATUS AND PREVENT THE POWERTRAIN CONTROL MODULE (PCM) FROM SHUTTING OFF THE ENGINE. IF NO AFTERMARKET DEVICES CAN BE LOCATED, REFER TO WORKSHOP MANUAL (WSM), SECTION 211-05 FOR NORMAL DIAGNOSTICS.

SSM 46497

Service Bulletin/Repair Instructions

2017 F-SUPER DUTY VEHICLES BUILT ON OR BEFORE 22-FEB-2017 MAY HAVE TIMED 12 VOLT AUXILIARY POWER POINTS THAT DISABLE WHEN THE IGNITION IS TURNED OFF AND A DOOR IS OPENED. POWER POINTS ARE TIMED WITH THE EXCEPTION OF THE ONE LOCATED ON THE REAR OF THE CENTER CONSOLE, IF EQUIPPED. TIMED POWER POINTS SHOULD REMAIN ON FOR 30 MINUTES WHEN IN ACCESSORY MODE AND 75 MINUTES WHEN IGNITION IS TURNED OFF. TO CORRECT THIS CONDITION, REPROGRAM THE BODY CONTROL MODULE (BCM) TO THE LATEST CALIBRATION USING IDS RELEASE 104.04 OR HIGHER. MAKE SURE YOU ARE CONNECTED TO THE INTERNET WHEN ENTERING MODULE PROGRAMMING TO OBTAIN THE LATEST UPDATES. CALIBRATION FILES MAY ALSO BE OBTAINED AT WWW.MOTORCRAFTSERVICE.COM. FOR CLAIMING, USE CAUSAL PART 15604 AND APPLICABLE LABOR OPERATIONS IN SECTION 10 OF THE SERVICE LABOR TIME STANDARDS (SLTS) MANUAL.

SSM 46486

Service Bulletin/Repair Instructions

SOME 2016-2017 FORD OR LINCOLN VEHICLES EQUIPPED WITH SYNC 3 MAY EXHIBIT A BLANK SCREEN OR OTHER VARIOUS SYNC SYMPTOMS ONLY WHEN THE VEHICLE IS IN TRANSPORT MODE. THIS IS CONSIDERED NORMAL DUE TO THE POWER SAVING FEATURES ENABLED WHILE IN TRANSPORT MODE. IT IS BENEFICIAL FOR BATTERY LIFE TO KEEP THE VEHICLE IN TRANSPORT MODE UNTIL THE VEHICLE IS PREPPED FOR SALE. TO PREVENT A SYNC SYSTEM LOCKUP DURING TRANSPORT MODE DEACTIVATION, FOLLOW THE WORKSHOP MANUAL (WSM) PROCEDURE EXACTLY ALLOWING TIME FOR THE SYNC SYSTEM TO COMPLETE ITS TASKS SUCH AS FULLY BOOTING UP OR POWERING DOWN AND SHUTTING OFF BEFORE MOVING TO THE NEXT STEP OF THE PROCEDURE. IF THE VEHICLE EXHIBITS A BLANK SCREEN OR SYNC SYMPTOMS AFTER TRANSPORT MODE DEACTIVATION, REFER TO WSM, SECTION 415-00 FOR NORMAL DIAGNOSIS. THE SYNC VERSION CAN BE CONFIRMED VIA OASIS.

SSM 46479

Service Bulletin/Repair Instructions

SOME 2017 F-SUPER DUTY VEHICLES EQUIPPED WITH A 6.7L ENGINE MAY EXHIBIT AN ILLUMINATED MIL WITH DTC P259F ONLY. IF FREEZE FRAME DATA INDICATES THE DTC OCCURRED WHEN ENGINE COOLANT TEMPERATURE (ECT) WAS BELOW 10 DEGREES C (50 DEGREES F) AND UNDER 3 MINUTES OF ENGINE RUN TIME, CLEAR THE DTC AND PERFORM A KEY ON ENGINE RUNNING (KOER) SELF TEST USING THE INTEGRATED DIAGNOSTIC SYSTEM (IDS) OR EQUIVALENT SCAN TOOL. IF NO TURBOCHARGER AND CHARGE AIR COOLER (CAC) SYSTEM DTCS RETURN DURING KOER SELF TEST, DO NOT ATTEMPT ANY REPAIRS AT THIS TIME AND RELEASE THE VEHICLE. ENGINEERING IS CURRENTLY INVESTIGATING THIS CONCERN, MONITOR OASIS FOR UPDATES REGARDING LATEST INFORMATION AND DIAGNOSTIC DIRECTION.

SSM 46466

Service Bulletin/Repair Instructions

THE 2017 POWERTRAIN CONTROL/EMISSIONS DIAGNOSIS (PC/ED) MANUAL HAS BEEN REVISED FOR DIAGNOSING ELECTRONIC THROTTLE BODY (ETB). FOR ALL ETB CONCERNS, THE APPROPRIATE DIAGNOSTIC MUST BE COMPLETED BEFORE THROTTLE BODY REPLACEMENT. IF A CONCERN IS INTERMITTENT AND NO DTCS ARE PRESENT, REFER TO HISTORICAL DTCS AND THE PC/ED, SECTION 3 NO DTCS PRESENT INDEX CHART FOR FURTHER INFORMATION.

SSM 46450

Service Bulletin/Repair Instructions

SOME VEHICLES MAY EXHIBIT AN ILLUMINATED MIL WITH DIAGNOSTIC TROUBLE CODES (DTCS) P0011, P0012, P0014, P0015, P0016, P0017, P0018, P0019, P0021, P0022, P0024 AND/OR P0025. THIS MAY BE DUE TO SMALL DEBRIS CAUSING THE VCT SOLENOID TO STICK. BEFORE ATTEMPTING ANY COMPONENT DIAGNOSIS OR REPLACEMENT OF THE VCT SOLENOID, REFER TO POWERTRAIN CONTROL AND EMISSIONS DIAGNOSIS (PC/ED) PINPOINT TEST HK11 TO CYCLE THE AFFECTED VCT SOLENOID 10 TIMES TO ATTEMPT TO CLEAR THE DEBRIS. FOR CLAIMING, USE CAUSAL PART 6M280 AND APPLICABLE LABOR OPERATIONS IN SECTION 10 OF THE SERVICE LABOR TIME STANDARDS (SLTS) MANUAL.

SSM 46451

Service Bulletin/Repair Instructions

2009-2017 VEHICLES EQUIPPED WITH A 6R80, 6R100, 6R140 AUTOMATIC TRANSMISSION HAVE AN UPDATED MAIN CONTROL VALVE BODY OVERHAUL PROCEDURE. REFER TO WORKSHOP MANUAL (WSM), SECTION 307-01 FOR MAIN CONTROL VALVE BODY (7A100) OVERHAUL PROCEDURES. NOT ALL VALVE BODIES REQUIRE REPLACEMENT. INSPECT THE VALVE BODY BORES, SPRINGS AND VALVES AS DIRECTED DURING DIAGNOSIS AND REPAIR. REFER TO GENERAL SERVICE BULLETIN (GSB) G0000093 AUTOMATIC TRANSMISSION MAIN CONTROL INSPECTION FOR A VIDEO CLIP TO AID IN THE DIAGNOSIS OF THESE REPAIRS.

SSM 46453

Service Bulletin/Repair Instructions

SOME 2017 F-SERIES SUPER DUTY PICKUPS EQUIPPED WITH A 6.7L ENGINE AND A REAR AUXILIARY POWER POINT MAY EXHIBIT A ILLUMINATED MALFUNCTION INDICATOR LAMP (MIL) WITH DIAGNOSTIC TROUBLE CODES (DTCS) P1261, P1262, P1263, P1264, P1265, P1266, P1267 AND/OR P1268. IF FREEZE FRAME INDICATES DTCS SET BELOW 600 RPM AND THERE ARE NO DRIVABILITY SYMPTOMS, INSPECT THE CENTER CONSOLE REAR AUXILIARY POWER POINT FOR AFTERMARKET DEVICES. ITEMS SUCH AS A 12 VOLT REFRIGERATOR OR COOLER MAY INDUCE FEEDBACK VOLTAGE INTO THE VEHICLE THAT WILL CAUSE THE POWERTRAIN CONTROL MODULE (PCM) TO FALSELY SET INJECTOR CIRCUIT FAULT DTCS. IF NO AFTERMARKET DEVICES CAN BE LOCATED OR ARE BEING USED BY THE CUSTOMER IN THIS POWER POINT LOCATION, REFER TO THE POWERTRAIN CONTROL/EMISSIONS DIAGNOSIS (PC/ED) MANUAL FOR NORMAL DIAGNOSTICS.

SSM 46455

Service Bulletin/Repair Instructions

SOME 2017 F-SUPER DUTY VEHICLES EQUIPPED WITH ELECTRONIC SHIFT ON THE FLY (ESOF) FOUR WHEEL DRIVE MAY EXHIBIT A 4X4 INDICATOR ILLUMINATED WITH DTC P1839 IN THE TCCM. THIS MAY BE CAUSED BY A BACKED OUT OR LOOSE PIN FOR CIRCUIT CCF07 BN-GN AT C1010 WHICH IS LOCATED BY THE DRIVER SIDE FENDER. BEFORE ATTEMPTING DIAGNOSIS OR REPAIRS, INSPECT PIN 16 IN CONNECTOR C1010. IF NO CONCERN IS FOUND, REFER TO WORKSHOP MANUAL (WSM), SECTION 308-07 FOR NORMAL DIAGNOSTICS.

SSM 46456

Service Bulletin/Repair Instructions

SOME 2017 F-SUPER DUTY VEHICLES EQUIPPED WITH A 6.7L ENGINE AND BUILT ON OR BEFORE 07-FEB-17 MAY EXHIBIT A ILLUMINATED MALFUNCTION INDICATOR LAMP (MIL) ON WITH DTC P06A6, P0193, P02E9, P0335, P0532 AND/OR P2454. THIS MAY BE DUE TO A CONCERN WITH THE REFERENCE VOLTAGE OR SIGNAL RETURN CIRCUIT OF THE CRANKSHAFT POSITION SENSOR (CKP) WIRING. INSPECT CKP SENSOR HARNESS CIRCUITS APPROXIMATELY 381MM(15 INCHES) FROM THE CKP SENSOR CONNECTOR FOR DAMAGE OR EVIDENCE OF BEING PINCHED. IF A WIRING CONCERN IS FOUND, REPAIR AS DIRECTED PER WIRING DIAGRAM SECTION 5. USE CAUSAL PART 12B637 AND UTILIZE APPLICABLE LABOR OPERATIONS FROM SECTION 10 OF THE SERVICE LABOR TIME STANDARDS (SLTS) MANUAL.

17B03

Service Bulletin/Repair Instructions

CERTAIN 2017 MODEL YEAR F-SUPER DUTY VEHICLES EQUIPPED WITH A 6.7L DIESEL ENGINE - TRANSMISSION FLUID COOLER TUBES REPAIR.

SSM 46422

Service Bulletin/Repair Instructions

SOME 2017 SUPER DUTY VEHICLES BUILT ON OR BEFORE 05-DEC-2016 MAY EXHIBIT INOPERATIVE INTERIOR LAMPS, MOONROOF AND/OR SUNSHADE WITH NO DIAGNOSTIC TROUBLE CODE (DTC) BEING PRESENT IN THE BODY CONTROL MODULE (BCM). THIS MAY BE CAUSED BY A PINCHED WIRE AT THE RIGHT AND/OR LEFT SIDE SUN VISOR MOUNT OF THE INTERIOR LAMP FEED BODY HARNESS. BEFORE ATTEMPTING DIAGNOSIS OR REPAIRS, INSPECT THE SUN VISOR MOUNT AREA FOR PINCHED WIRING.

TSB 17-0022

Service Bulletin/Repair Instructions

SOME 2017 F-SUPER DUTY VEHICLES EQUIPPED WITH A 6.7L ENGINE AND BUILT ON OR BEFORE 19-DEC-2016 MAY EXHIBIT AN ILLUMINATED MIL WITH DIAGNOSTIC TROUBLE CODE (DTC) U029D AND/OR P2209 IN THE POWERTRAIN CONTROL MODULE (PCM) MEMORY. THIS MAY BE DUE TO WATER INTRUSION. FOLLOW THE SERVICE PROCEDURE STEPS TO CORRECT THE CONDITION.

TSB 17-0023

Service Bulletin/Repair Instructions

SOME 2017 F-SUPER DUTY VEHICLES EQUIPPED WITH A 6.7L ENGINE MAY EXHIBIT AN ILLUMINATED MIL WITH DTC P244A. THIS MAY BE DUE TO A MALFUNCTION OF THE DIESEL PARTICULATE FILTER (DPF) DIFFERENTIAL PRESSURE SENSOR. FOLLOW THE SERVICE PROCEDURE STEPS TO CORRECT THE CONDITION.

SSM 46416

Service Bulletin/Repair Instructions

SOME 2017 F-SUPER DUTY AND 2016-2017 F-650/F-750 VEHICLES EQUIPPED WITH A 6.7L ENGINE MAY EXHIBIT A DTC P0000. THIS DTC IS DUE TO A PROCESSING ERROR IN THE POWERTRAIN CONTROL MODULE (PCM) AS A RESULT OF ON DEMAND SELF TESTING WITH AN INTEGRATED DIAGNOSTIC SYSTEM (IDS). P0000 IS AN INVALID DTC THAT WILL NOT ILLUMINATE THE MIL AND SHOULD BE DISREGARDED.

TSB 17-0018

Service Bulletin/Repair Instructions

SOME 2017 F-SUPER DUTY VEHICLES EQUIPPED WITH A 6.2L GASOLINE ENGINE MAY EXHIBIT ANY OR ALL OF THE FOLLOWING CONCERNS AT TIMES OF HIGH ELECTRICAL SYSTEM DRAW SUCH AS SNOW PLOW OPERATION, INSTRUMENT CLUSTER BACKLIGHTING INOPERATIVE, ERRATIC CLIMATE CONTROL BLOWER MOTOR OPERATION, THE RED BRAKE WARNING INDICATOR FLICKERING, AND/OR LOW BATTERY - FEATURES TEMP TURNED OFF MESSAGE IN THE MESSAGE CENTER. FOLLOW THE SERVICE PROCEDURE STEPS TO CORRECT THE CONDITION.

TSB 17-0020

Service Bulletin/Repair Instructions

SOME 2017 F-SUPER DUTY, 2016-2017 F650/750 VEHICLES BUILT ON OR BEFORE 20-DEC-2016 AND EQUIPPED WITH A 6.7L ENGINE MAY EXHIBIT AN ILLUMINATED MIL WITH DIAGNOSTIC TROUBLE CODE (DTC) P20E8 IN THE POWERTRAIN CONTROL MODULE (PCM) MEMORY. THIS MAY BE DUE TO AIR TRAPPED IN THE REDUCTANT LINES CAUSING THE REDUCTANT PUMP AND HEATER ASSEMBLY TO NOT BUILD SUFFICIENT SYSTEM PRESSURE OR LOOSE REDUCTANT LINE CONNECTIONS. FOLLOW THE SERVICE PROCEDURE STEPS TO CORRECT THE CONDITION.

SSM 46407

Service Bulletin/Repair Instructions

SOME 2011-2017 F-SUPER DUTY 6.7L DIESEL EQUIPPED VEHICLES MAY EXHIBIT A TICKING NOISE AT IDLE AFTER AN ENGINE OIL CHANGE. IT IS OFTEN REFERRED TO AS TYPEWRITER NOISE BECAUSE OF ITS SIMILARITY TO THE SOUND OF A MECHANICAL TYPEWRITER. WHEN ENGINE TEMPERATURES REACH 150 ÅF (65 ÅC) OR HIGHER, (FROM ENGINE IDLE UP TO APPROXIMATELY 1700 RPM'S), THIS NOISE CAN TYPICALLY BE HEARD AT THE FRONT WHEEL WELL AND IS OFTEN ISOLATED TO THE TRANSMISSION BELL HOUSING OR OIL PAN AREA. TYPEWRITER NOISE IS NOT DETRIMENTAL TO ENGINE FUNCTION OR DURABILITY AND HAS NO SHORT OR LONG TERM EFFECTS ON THE ENGINE. DO NOT ATTEMPT REPAIRS TO ELIMINATE THIS NOISE. THIS NOISE IS CHARACTERISTIC OF THE 6.7L DIESEL ENGINE AND WILL TYPICALLY CEASE OR DIMINISH SIGNIFICANTLY WITHIN THE OIL CHANGE MAINTENANCE INTERVAL.

TSB 17-0017

Service Bulletin/Repair Instructions

SOME 2017 F-SUPER DUTY VEHICLES EQUIPPED WITH A 6.7L ENGINE AND BUILT ON OR BEFORE 20-FEB-2017 MAY EXHIBIT AN ILLUMINATED MIL WITH DIAGNOSTIC TROUBLE CODES (DTCS) P20EE, P2002, P2201, P246C AND/OR P2463. REPROGRAM THE POWERTRAIN CONTROL MODULE (PCM) TO THE LATEST CALIBRATION USING IDS RELEASE 104.02 OR HIGHER. MAKE SURE YOU ARE CONNECTED TO THE INTERNET WHEN ENTERING MODULE PROGRAMMING TO OBTAIN THE LATEST UPDATES. CALIBRATION FILES MAY ALSO BE OBTAINED AT WWW.MOTORCRAFTSERVICE.COM.

SSM 46393

Service Bulletin/Repair Instructions

SOME 2017 F-SUPER DUTY VEHICLES WITH DUAL GENERATORS MAY EXHIBIT AN ILLUMINATED CHARGING LIGHT AND/OR CHARGING WARNING MESSAGE AFTER AN UPFITTER HAS REMOVED ONE OF THE GENERATORS. TO CORRECT THIS CONCERN, USE INTEGRATED DIAGNOSTIC SYSTEM (IDS) SERVICE TOOL VERSION 104.02 OR LATER TO CONFIGURE THE GENERATOR SETUP. THESE SETTINGS CAN BE FOUND UNDER TOOLBOX> MODULE PROGRAMMING >PROGRAMMABLE PARAMETERS> POWERTRAIN. DETAILS FOR THIS PROCEDURE CAN BE FOUND ON THE TRUCK BODY BUILDER ADVISORY SERVICE (BBAS) WEBSITE, FOUND BY CLICKING THE LINK AT THE BOTTOM OF THE WEBPAGE AT HTTPS://WWW.FLEET.FORD.COM. ONCE AT BBAS WEBSITE, CLICK ON BULLETINS, AND REFER TO PUBLISHED QUALIFIED VEHICLE MODIFIER (QVM) BULLETIN FOR DUAL TO SIGNAL GENERATOR CONVERSION. CHANGES TO GENERATOR SETUP AS A RESULT OF UPFITTER MODIFICATIONS ARE NON-WARRANTABLE.

SSM 46391

Service Bulletin/Repair Instructions

SOME 2017 F-SUPER DUTY, E-SERIES, F53 MOTORHOME, F59 CHASSIS, F-650/750 VEHICLES EQUIPPED WITH A 6.8L ENGINE WITH AN ENGINE BUILT ON 10-SEP-2016 AND THROUGH 15-FEB-2017 MAY EXHIBIT MULTIPLE MISFIRE DIAGNOSTIC TROUBLE CODES (DTCS) P0300, P0301, P0302, P0303, P0304, P0305, P0306, P0306, P0307, P0308, P0309, P0309 AND/OR P0310. THIS MAY BE DUE TO AN UNDER TORQUED CRANKSHAFT PULLEY BOLT. BEFORE ATTEMPTING ANY DIAGNOSIS OR REPAIRS, SUSPECT UNDER TORQUED CRANKSHAFT PULLEY BOLT AS THE ISSUE.

SSM 46387

Service Bulletin/Repair Instructions

SOME 2017 F-SUPER DUTY VEHICLES EQUIPPED WITH BLIS THAT HAVE HAD THE PICKUP BOX REMOVED FOR UPFITTER MODIFICATION MAY EXHIBIT A BLIS WARNING MESSAGE IN THE MESSAGE CENTER. TO CORRECT THIS CONCERN, USE INTEGRATED DIAGNOSTIC SYSTEM (IDS) SERVICE TOOL VERSION 104.01 OR LATER TO CONFIGURE THE BLIS SYSTEM. THESE SETTINGS CAN BE FOUND UNDER TOOLBOX > MODULE PROGRAMMING > PROGRAMMABLE PARAMETERS > WARNING LAMPS AND CHIMES AND MUST BE ADJUSTED IN MULTIPLE MODULES. DETAILS CAN BE FOUND ON THE TRUCK BODY BUILDER ADVISORY SERVICE (BBAS) WEBSITE, FOUND BY CLICKING THE LINK AT THE BOTTOM OF THE WEBPAGE AT HTTPS://WWW.FLEET.FORD.COM. ONCE AT BBAS WEBSITE, CLICK ON BULLETINS, AND REFER TO PUBLISHED QUALIFIED VEHICLE MODIFIER (QVM) BULLETIN FOR BLIS WARNING PROGRAMMING. CHANGES TO BLIS SETUP AS A RESULT OF UPFITTER MODIFICATIONS ARE NON-WARRANTABLE.

SSM 46385

Service Bulletin/Repair Instructions

DURING PRE DELIVERY INSPECTION (PDI), 2017 F-SUPER DUTY VEHICLES WILL EXHIBIT AN ILLUMINATED LOW TIRE PRESSURE WARNING LIGHT AND LOW TIRE PRESSURE READOUTS IN THE MESSAGE CENTER (IF EQUIPPED) FROM THE FACTORY. WHEN INFLATING THE TIRES TO SPECIFICATION UTILIZING A DIGITAL TIRE PRESSURE GAUGE, DO NOT REFERENCE THE PRESSURE DISPLAYED IN THE MESSAGE CENTER FOR CURRENT TIRE PRESSURE. ALSO, IT IS NOT NECESSARY TO TRAIN OR ACTIVATE SENSORS WITH THE SERVICE TOOL DURING PDI. TO CORRECT THE PRESSURE READOUTS AND CLEAR THE WARNING MESSAGE, DRIVE THE VEHICLE FOR 2 MILES OR 2 MINUTES AT OVER 32 KPH (20 MPH) DURING THE ROAD TEST PORTION OF THE PDI WORKSHEET. IF THE TPMS LOW TIRE PRESSURE WARNING IS STILL PRESENT OR MESSAGE CENTER PRESSURE READOUT IS INACCURATE AFTER COMPLETING PDI, REFER TO THE ONLINE WORKSHOP MANUAL, SECTION 204-04B FOR NORMAL DIAGNOSTICS.

SSM 46380

Service Bulletin/Repair Instructions

SOME 2017 F-SERIES SUPER DUTY PICKUPS EQUIPPED WITH A REAR AUXILIARY POWER POINT MAY REMAIN RUNNING AFTER THE IGNITION IS TURNED OFF. PRIOR TO PERFORMING ANY DIAGNOSTICS, INSPECT THE REAR AUXILIARY POWER POINT FOR ANY AFTERMARKET DEVICES THAT CAN SUPPLY VOLTAGE BACK INTO THE VEHICLE. ITEMS SUCH AS A BATTERY JUMP PACK CAN INDUCE VOLTAGE THAT WILL SIMULATE KEY ON STATUS AND PREVENT THE POWERTRAIN CONTROL MODULE (PCM) FROM SHUTTING OFF THE ENGINE. IF NO AFTERMARKET DEVICES CAN BE LOCATED, REFER TO WORKSHOP MANUAL (WSM), SECTION 211-05 FOR NORMAL DIAGNOSTICS.

SSM 46370

Service Bulletin/Repair Instructions

SOME 2017 F-SUPER DUTY VEHICLES EXHIBIT CONCERNS RELATED TO BRAKE DRAG. UTILIZE WORKSHOP MANUAL (WSM) DIAGNOSTICS IN SECTION 206-00 TO VERIFY THE CORRECT INSTALLATION OF THE STOPLAMP SWITCH. IMPROPER ADJUSTMENT OF THE STOPLAMP SWITCH CAN CAUSE THE BRAKE PEDAL ASSEMBLY TO LIGHTLY APPLY THE BRAKES RESULTING IN DRAGGING CONDITION.

16U32-S2

Service Bulletin/Repair Instructions

CERTAIN 2017 MODEL YEAR F-250 TO F-750 F-SUPER DUTY VEHICLES EQUIPPED WITH A 6.7L DIESEL ENGINE - ENGINE OIL PRESSURE INSPECTION

SSM 46359

Service Bulletin/Repair Instructions

SOME 2017 F-SUPER DUTY VEHICLES BUILT ON OR BEFORE 23-JAN-2017 MAY EXHIBIT A WATER LEAK INTO THE PASSENGER COMPARTMENT DUE TO POOR SEALING OF THE CAB MARKER LAMP GASKET. IF THE WATER LEAK IS DETERMINED TO BE FROM THE CAB MARKER LAMP, A REVISED CAB MARKER LAMP ASSEMBLY IS AVAILABLE THAT HAS ADHESIVE ON THE GASKET TO IMPROVE SEALING. WHEN INSTALLING THE ROOF MARKER LAMP, REFER TO WORKSHOP MANUAL (WSM), SECTION 417-01 FOR REVISED INSTALLATION PROCEDURE.

SSM 46360

Service Bulletin/Repair Instructions

ON 2017 F-SUPER DUTY, THE INSTALLATION AND CONFIGURATION OF THE FACTORY SUPPLIED UPFITTER AUXILIARY SWITCHES AND/OR THE UPFITTER INTERFACE MODULE COMPONENTS CANNOT BE ADDED TO A VEHICLE THAT WAS NOT BUILT WITH THIS OPTION AT PRODUCTION. CHASSIS CABS CONFIGURATIONS WILL ONLY HAVE THE UPFITTER SWITCHES AS STANDARD EQUIPMENT. FURTHER INFORMATION CAN BE FOUND ON THE TRUCK BODY BUILDER ADVISORY SERVICE (BBAS) WEBSITE, FOUND BY CLICKING THE LINK AT THE BOTTOM OF THE WEBPAGE AT HTTPS://WWW.FLEET.FORD.COM. ONCE AT BBAS WEBSITE, CLICK ON BULLETINS, AND REFER TO PUBLISHED QUALIFIED VEHICLE MODIFIER (QVM) BULLETIN FOR 2017 F-SUPER DUTY UPFITTER AUXILIARY SWITCHES.

SSM 46350

Service Bulletin/Repair Instructions

SOME 2015-2016 F-150, 2017 F-SUPER DUTY VEHICLES MAY HAVE CONCERNS WHERE THE INSTRUMENT CLUSTER DEFAULTS BACK TO THE TRAILER TOW SETUP SCREEN EVERY KEY CYCLE WITH NO TRAILER ATTACHED. REFER TO THE INFORMATION DISPLAY SECTION OF THE OWNERS MANUAL OR THE FOLLOWING STEPS TO CORRECT THIS CONCERN. TYPE 1 AND 2 CLUSTER SMALL DISPLAY USE THE INFORMATION DISPLAY CONTROLS ON THE STEERING WHEEL AND THE INFORMATION DISPLAY MENU. NAVIGATE TO TOWING AND PRESS OK, SELECT TRAILER OPTIONS AND PRESS OK, CHOOSE SELECT TRAILER AND PRESS OK, FINALLY SELECT NO ACTIVE TRAILER AND PRESS OK. TYPE 3 CLUSTER LARGE DISPLAY USE THE INFORMATION DISPLAY CONTROLS ON THE STEERING WHEEL AND THE INFORMATION DISPLAY MENU. NAVIGATE TO TOWING TAB, SELECT TRAILER SETUP AND PRESS OK, THEN PRESS OK TO ENTER TRAILER OPTIONS, SELECT CHANGE TRAILER SELECTED AND PRESS OK, FINALLY SELECT NO ACTIVE TRAILER AND PRESS OK.

SSM 46351

Service Bulletin/Repair Instructions

SOME 2017 F-SUPER DUTY EQUIPPED WITH A 6.7L ENGINE MAY EXHIBIT A MIL ON WITH DTC P06A6, P0193, P02E9, P0335, P0532 AND/OR P2454. THIS MAY BE DUE TO A CONCERN WITH THE REFERENCE VOLTAGE OR SIGNAL RETURN CIRCUIT OF THE CRANKSHAFT POSITION SENSOR (CKP) WIRING. INSPECT CKP SENSOR HARNESS CIRCUITS APPROXIMATELY 381MM(15 INCHES) FROM THE CKP SENSOR CONNECTOR FOR DAMAGE OR EVIDENCE OF BEING PINCHED. IF A WIRING CONCERN IS FOUND, REPAIR AS DIRECTED PER WIRING DIAGRAM SECTION 5. USE CAUSAL PART 12B637 AND UTILIZE APPLICABLE LABOR OPERATIONS FROM SECTION 10 OF THE SERVICE LABOR TIME STANDARDS (SLTS) MANUAL.

SSM 46345

Service Bulletin/Repair Instructions

SOME 2005-2017 F-SUPER DUTY 4X4 VEHICLES OPERATED IN EXTREME DUST, MUD OR TAR SAND CONDITIONS MAY EXHIBIT ACCELERATED 4X4 VACUUM HUB SEAL AND OR WHEEL BEARING WEAR AS A RESULT OF HARSH OPERATING CONDITIONS. A KNUCKLE SEAL SHIELD KIT IS NOW AVAILABLE FOR CUSTOMER PURCHASE. THE KIT IS DESIGNED FOR SEVERE DUTY AND IS NON WARRANTABLE. THE KNUCKLE SEAL SHIELD KIT GC3Z-54024A38-A INCLUDES AN INSTRUCTION SHEET.

SSM 46329

Service Bulletin/Repair Instructions

SOME 2017 F-SUPER DUTY VEHICLES WHERE THE PICKUP BOX HAS BEEN REMOVED DUE TO A MODIFICATION, MAY EXHIBIT VARIOUS SYMPTOMS DUE TO LOSS OF COMMUNICATION ON THE MEDIUM SPEED CONTROLLER AREA NETWORK (MS-CAN). ADDITIONAL SYMPTOMS SUCH AS CLIMATE CONTROL SYSTEM INOPERATIVE, FRONT CONTROL INTERFACE MODULE (FCIM) CONTROLS INOPERATIVE AND/OR THE HEADLAMPS REMAINING ON AT ALL TIMES MAY ALSO BE PRESENT. THIS MAY BE DUE TO C408 BEING DISCONNECTED AND INTERRUPTING THE MS-CAN NETWORK WHEN THE PICKUP BOX WAS REMOVED. TO REPAIR, INSTALL JUMPER HARNESS PART #HC3Z-13A409-J INTO C408, LOCATED AT THE RH REAR OF THE FRAME. THIS REPAIR IS REQUIRED AS PART OF THE MODIFICATION(S) AND CONSIDERED NON-WARRANTABLE.

SSM 46332

Service Bulletin/Repair Instructions

REPLACING THE ORIGINAL EQUIPMENT SYNC/NAVIGATION SYSTEM WITH EITHER AN AFTERMARKET SYNC/NAVIGATION KIT OR MODIFYING ORIGINAL SYNC/NAVIGATION PARTS TO PROVIDE ADDITIONAL FEATURES IS NOT RECOMMENDED NOR SUPPORTED ON ANY FORD, MERCURY OR LINCOLN VEHICLE. ONLY APPROVED GENUINE FORD ACCESSORIES OR ORIGINALLY INSTALLED SYSTEMS ARE SUPPORTED AND CERTIFIED TO FUNCTION CORRECTLY WITH OTHER VEHICLE SYSTEMS. IF YOU SUSPECT A SYSTEM HAS BEEN MODIFIED, THE FOLLOWING RESOURCES CAN BE USED TO VERIFY ORIGINAL EQUIPMENT: MONRONEY LABEL (WINDOW STICKER), PROFESSIONAL TECHNICIAN SOCIETY (PTS) OASIS TAB SELECT SYNC OR HVBOM. FOR GENUINE FORD ACCESSORIES USE: PTS WORKSHOP TAB SELECT DEALER INSTALLED ACCESSORY OR ACCESSORY INSTALLATION.

16U32-S1

Service Bulletin/Repair Instructions

CERTAIN 2017 MODEL YEAR F-250 TO F-750 F-SUPER DUTY VEHICLES EQUIPPED WITH A 6.7L DIESEL ENGINE - ENGINE OIL PRESSURE INSPECTION

SSM 46324

Service Bulletin/Repair Instructions

SOME 2017 F-SUPER DUTY CHASSIS CAB AND FACTORY PICKUP BOX DELETE VEHICLES BUILT ON OR BEFORE 27-SEP-2016 MAY EXHIBIT AN INSTRUMENT PANEL CLUSTER (IPC) TURN SIGNAL INDICATOR FLASHING FAST WITH NO INOPERATIVE TURN SIGNAL LAMPS. THIS MAY BE DUE TO THE BODY CONTROL MODULE (BCM) NOT RECOGNIZING MODIFIED TURN SIGNAL LIGHTING WHICH DRAWS LOWER CURRENT. TO CORRECT THIS CONCERN, USE INTEGRATED DIAGNOSTIC SYSTEM (IDS) SERVICE TOOL VERSION 103.03 OR LATER TO CONFIGURE TURN LAMP OUTAGE SETTINGS AS REQUIRED. THESE SETTINGS CAN BE FOUND UNDER TOOLBOX > MODULE PROGRAMMING > PROGRAMMABLE PARAMETERS > EXTERIOR LIGHTING. VEHICLES BUILT AFTER 27-SEP-2016 HAVE THIS FUNCTION AVAILABLE BUT ARE SET TO OUTAGE MODE DURING PRODUCTION. USE CAUSAL PART 15604 AND APPLICABLE LABOR OPERATIONS IN SECTION 10 OF THE SERVICE LABOR TIME STANDARDS (SLTS) MANUAL.

SSM 46295

Service Bulletin/Repair Instructions

TO HELP DIFFERENTIATE ENGINE OIL LEAKS FROM OTHER POSSIBLE SOURCES, A NEW WHITE-COLORED FLUORESCENT ENGINE OIL DYE IS AVAILABLE. WORKSHOP MANUAL (WSM), SECTION 303-00 HAS BEEN REVISED TO REFERENCE THE NEW WHITE-COLORED DYE. THE NEW WHITE FLUORESCENT DYE PROVIDES A DISTINCT WHITE GLOW TO IDENTIFY ENGINE OIL LEAKS. THE NEW WHITE FLUORESCENT DYE REQUIRES A PURE UV DIAGNOSTIC INSPECTION LAMP. THE WHITE-COLORED FLUORESCENT DYE AND PURE UV LAMP ARE NOW IN THE ROTUNDA CATALOG. DYE AND LAMP PART NUMBERS. GASOLINE ONLY DYE: 1 OUNCE BOTTLE 164-TP-33200601. DIESEL ONLY DYE: 8 OUNCE BOTTLE: 164-TP-3320-0008. PURE UV DIAGNOSTIC INSPECTION LAMP 164-TP8695 OR 164-R3748.

16U32

Service Bulletin/Repair Instructions

CERTAIN 2017 MODEL YEAR F-250 TO F-750 F-SUPER DUTY VEHICLES EQUIPPED WITH A 6.7L DIESEL ENGINE - ENGINE OIL PRESSURE INSPECTION.

SSM 46266

Service Bulletin/Repair Instructions

THE 2017 POWERTRAIN CONTROL/EMISSIONS DIAGNOSIS (PC/ED) MANUAL HAS BEEN REVISED FOR DIAGNOSING ELECTRONIC THROTTLE BODIES (ETBS). FOR ALL ETB CONCERNS, THE APPROPRIATE DIAGNOSTIC MUST BE COMPLETED BEFORE THROTTLE BODY REPLACEMENT. IF A CONCERN IS INTERMITTENT AND NO DTCS ARE PRESENT, REFER TO HISTORICAL DTCS AND THE PC/ED, SECTION 3 NO DTCS PRESENT INDEX CHART FOR FURTHER INFORMATION.

SSM 46268

Service Bulletin/Repair Instructions

SOME 2017 F-SUPER DUTY VEHICLES EQUIPPED WITH A 6.7L ENGINE MAY EXHIBIT A MIL WITH DTC U029D AND/OR P2209. THIS MAY BE DUE TO WATER INTRUSION, THROUGH THE 14406 HARNESS, INTO THE WIRING AND/OR CONNECTOR FOR NITROGEN OXIDES (NOX) SENSOR MODULE 11. TO VERIFY, DISCONNECT THE NOX SENSOR MODULE 11 CONNECTOR AND CHECK FOR PRESENCE OF MOISTURE AND/OR CORROSION. IF FOUND, DO NOT ATTEMPT TO SERVICE THE CONNECTOR OR HARNESS, REPLACE THE 14406 HARNESS AND NOX SENSOR MODULE 11 TO REPAIR. ENGINEERING IS INVESTIGATING THIS CONCERN, CONTINUE TO MONITOR OASIS FOR UPDATES ON THE LATEST INFORMATION.

SSM 46257

Service Bulletin/Repair Instructions

ALL 2017 F-SUPER DUTY VEHICLES EQUIPPED WITH A FACTORY TRAILER BRAKE CONTROLLER (TBC) UTILIZE A TRAILER MODULE (TRM) WHICH INITIATES THE TRAILER CHARGING SYSTEM. FOR TRAILER CHARGING TO OPERATE, THE TRM MUST DETECT A TRAILER IS CONNECTED AND A BRAKE PEDAL INPUT BEFORE CHARGING WILL BE PRESENT AT THE TRAILER CONNECTOR. ADDING THE TRAILER BATTERY CHARGE RELAY AND FUSE INTO THE BATTERY JUNCTION BOX ARE NOT REQUIRED TO OPERATE TRAILER CHARGING WITH A TRM. IF TESTING OF THE TRAILER CHARGING SYSTEM IS REQUIRED WITHOUT A TRAILER, REFER TO THE UPDATED DIAGNOSTICS AND SYSTEM OPERATION FOUND IN THE ONLINE WORKSHOP MANUAL (WSM), SECTION 417-01 EXTERIOR LIGHTING.

SSM 46258

Service Bulletin/Repair Instructions

2017 F-SUPER DUTY TRUCKS HAVE THE ABILITY TO ADJUST THE TIRE SIZE AND AXLE RATIO USING INTEGRATED DIAGNOSTIC SOFTWARE (IDS) VERSION 103.03 OR LATER. ONLY TIRE SIZE AND AXLE RATIO OPTIONS THAT ARE AVAILABLE FROM THE FACTORY CAN BE SELECTED AND MUST BE ADJUSTED TO MATCH IN MULTIPLE MODULES. FOR THE PROPER PROCEDURE, REFER TO THE FORD FLEET WEBSITE AT HTTPS://WWW.FLEET.FORD.COM/ AND CLICK THE LINK TO THE TRUCK BODY BUILDER ADVISORY SERVICE (BBAS) AT THE BOTTOM OF THE WEBPAGE. ONCE AT BBAS WEBSITE, CLICK ON BULLETINS, AND REFER TO PUBLISHED QUALIFIED VEHICLE MODIFIER (QVM) BULLETIN Q-262. CHANGES TO TIRE SIZE OR AXLE RATIO AS A RESULT OF CUSTOMER OR UPFITTER MODIFICATIONS ARE NON-WARRANTABLE.

TSB 16-0164

Service Bulletin/Repair Instructions

SOME 2017 F-SUPER DUTY VEHICLES BUILT AT THE OHIO ASSEMBLY PLANT ON OR BEFORE 24-OCT-2016 MAY EXHIBIT A LOOSE RADIATOR GRILLE AND/OR SQUEAK RATTLE FROM RADIATOR GRILLE AREA. THIS MAY BE DUE TO IMPROPER TORQUE OF THE RADIATOR GRILLE REINFORCEMENT BOLTS. FOLLOW THE SERVICE PROCEDURE STEPS TO CORRECT THE CONDITION.

SSM 46249

Service Bulletin/Repair Instructions

DURING PRE DELIVERY INSPECTION (PDI), 2017 F-SUPER DUTY VEHICLES WILL EXHIBIT AN ILLUMINATED LOW TIRE PRESSURE WARNING LIGHT AND INACCURATE TIRE PRESSURE READOUTS IN MESSAGE CENTER (IF EQUIPPED). WHILE INFLATING THE TIRES TO SPECIFICATION FOR PDI, IT IS NOT NECESSARY TO COMPLETE A TPMS SENSOR ACTIVATION PROCEDURE TO TURN OFF THE WARNING MESSAGE AND UPDATE THE MESSAGE SENSOR PRESSURE READOUT. TO CLEAR WARNING MESSAGE AND CORRECT PRESSURE READOUTS, DRIVE THE VEHICLE FOR 2 MILES OR 2 MINUTES AT OVER 32 KPH (20 MPH) AFTER INFLATING THE TIRES DURING THE ROAD TEST PORTION OF THE PDI WORKSHEET. IF THE TPMS LOW TIRE PRESSURE WARNING IS STILL PRESENT OR MESSAGE CENTER PRESSURE READOUT IS INACCURATE AFTER THE REQUIRED DRIVING, REFER TO THE ONLINE WORKSHOP MANUAL, SECTION 204-04B FOR NORMAL DIAGNOSTICS.

SSM 46250

Service Bulletin/Repair Instructions

SOME 2017 F-SUPER DUTY CHASSIS CAB AND PICKUP BOX DELETE VEHICLES BUILT ON OR BEFORE 27-SEP-2016 MAY EXHIBIT AN INSTRUMENT PANEL CLUSTER (IPC) TURN SIGNAL INDICATOR FLASHING FAST WITH NO INOPERATIVE TURN SIGNAL LAMPS. THIS MAY BE DUE TO THE BODY CONTROL MODULE (BCM) NOT RECOGNIZING THE USAGE OF MODIFIED TURN SIGNAL LIGHTING WHICH DRAWS LOWER CURRENT AND IS DETECTED AS AN INOPERATIVE TURN SIGNAL LAMP. TO CORRECT THIS CONCERN, USE INTEGRATED DIAGNOSTIC SYSTEM (IDS) SERVICE TOOL VERSION 103.03 OR LATER TO CONFIGURE THE FRONT AND REAR TURN LAMP OUTAGE SETTINGS AS REQUIRED. THESE SETTINGS CAN BE FOUND UNDER TOOLBOX > MODULE PROGRAMMING > PROGRAMMABLE PARAMETERS > EXTERIOR LIGHTING. USE CAUSAL PART 15604 AND APPLICABLE LABOR OPERATIONS IN SECTION 10 OF THE SERVICE LABOR TIME STANDARDS (SLTS) MANUAL.

SSM 46212

Service Bulletin/Repair Instructions

SSM 46198

Service Bulletin/Repair Instructions

SOME 2017 F-SUPER DUTY VEHICLES EQUIPPED WITH A 6.7L ENGINE AND BUILT ON OR BEFORE 03-NOV-2016 MAY EXHIBIT A LEAK FROM THE TRANSMISSION FLUID COOLER TUBES. THIS MAY BE DUE TO POOR ALIGNMENT OF THE COOLER TUBES WITH THE COOLER TUBE PORTS ON THE TRANSMISSION AND/OR IMPROPER HOLD DOWN PLATE ALIGNMENT. WHEN INSTALLING THESE TUBES, VISUALLY VERIFY THAT EACH TUBE IS FULLY INSERTED INTO THE TRANSMISSION AND ARE NOT OFFSET TO ONE SIDE OF THE COOLER PORT BORE BEFORE INSTALLING THE HOLD DOWN PLATE. WHEN INSTALLING THE HOLD DOWN PLATE, USE A NEW BOLT PART NUMBER W715131-S437 WITH WASHER W718565-S437U INSTALLED OVER THE BOLT BETWEEN THE PLATE AND THE TRANSMISSION. TORQUE TO 25 NM (18 LB-FT). THIS WILL PROVIDE PROPER PLATE TO COOLER TUBE ALIGNMENT AND CLAMPING.

TSB 16-0152

Service Bulletin/Repair Instructions

SOME 2017 F-SUPER DUTY VEHICLES EQUIPPED WITH A 6.7L ENGINE BUILT ON OR BEFORE 24-OCT-2016 MAY EXHIBIT DTC P0402 IN THE POWERTRAIN CONTROL MODULE (PCM). THIS MAY BE DUE TO A MASS AIR FLOW (MAF) SENSOR ADAPTION FEATURE WHICH HAS NOT YET LEARNED THE APPROPRIATE VALUES FOR THE VEHICLE OPERATING CONDITION. FOLLOW THE SERVICE PROCEDURE STEPS TO CORRECT THE CONDITION.

SSM 46158

Service Bulletin/Repair Instructions

SSM 46153

Service Bulletin/Repair Instructions

SETTING THE CORRECT TIRE INFLATION PRESSURE IS AN IMPORTANT STEP IN THE PRE-DELIVERY PROCESS AND DURING ROUTINE MAINTENANCE INTERVALS. RECENT CUSTOMER CLINICS REVEALED THAT MOST EVERY VEHICLE IN THE CLINICS HAD THE TIRE PRESSURES SET INCORRECTLY. TIRE PRESSURES FROM THE FACTORY ARE NOT SET TO THE CORRECT SPECIFICATION. MAINTAINING THE CORRECT TIRE PRESSURE IS KEY TO THE RIDE CHARACTERISTICS OF THE VEHICLE AND AFFECTS RIDE QUALITY, HANDLING, LOAD CAPACITY AND TIRE WEAR. THE RECOMMENDED PRESSURE SETTINGS CAN BE FOUND ON THE TIRE INFORMATION LABEL IN THE DRIVER'S SIDE FRONT DOOR JAM. DO NOT USE THE TIRE PRESSURES LISTED ON THE SIDEWALL OF THE TIRES. MAINTAINING THE TIRE PRESSURE IS PART OF NORMAL MAINTENANCE. IT SHOULD BE RECHECKED MONTHLY, PER THE OWNER GUIDE AND DURING THE RECOMMENDED TIRE ROTATION INTERVALS.

SSM 46115

Service Bulletin/Repair Instructions

SOME 2017 F-SUPER DUTY VEHICLES EQUIPPED WITH A 6.7L ENGINE MAY EXHIBIT AN ILLUMINATED MIL WITH DTC P0402 IN THE POWERTRAIN CONTROL MODULE (PCM). WHEN PERFORMING PINPOINT TEST W IN THE POWERTRAIN CONTROL/EMISSIONS DIAGNOSIS (PC/ED) MANUAL, IF DIRECTED TO PERFORM STEP W10, DISREGARD AND PROCEED TO STEP W11. INTEGRATED DIAGNOSTIC SYSTEM (IDS) CURRENTLY DISPLAYS INCORRECT DATA FOR PIDS EGR_A_ACT (PER) AND EGRPDES THAT STEP W10 USES. THE IDS SCAN TOOL WILL BE UPDATED TO CORRECT THIS CONCERN.

TSB 16-0137

Service Bulletin/Repair Instructions

SOME 2016-2017 F-SUPER DUTY 650/750 VEHICLES EQUIPPED WITH A 6.7L DIESEL ENGINE AND BUILT ON OR BEFORE 20-SEP-2016 MAY EXHIBIT AN INACCURATE DEF LEVEL GAUGE WITH NO DEF LEVEL RELATED DIAGNOSTIC TROUBLE CODES (DTCS). FOLLOW THE SERVICE PROCEDURE STEPS TO CORRECT THE CONDITION.

SSM 45982

Service Bulletin/Repair Instructions

SOME 2017 F-SUPER DUTY VEHICLES MAY BE EQUIPPED WITH AN OPTIONAL UPFITTER INTERFACE MODULE (UIM), ALSO DESIGNATED AS A GENERIC FUNCTION MODULE 2 (GFM2). IF REPLACEMENT OF THIS MODULE IS REQUIRED, THE DATA ORIGINALLY INSTALLED ON THE MODULE BY THE UPFITTER WILL ALSO HAVE TO BE RESTORED BY THE UPFITTER. ENGINEERING IS WORKING ON A WEB SOLUTION TO ALLOW DEALERS ACCESS TO THE UPFITTER PROGRAMMING SO THEY CAN PROGRAM THE DATA FROM THE UPFITTER BACK IN TO THE REPLACEMENT MODULE.

SSM 46026

Service Bulletin/Repair Instructions

SOME 2017 F-SUPER DUTY VEHICLES MAY BE EQUIPPED WITH A NEW UPFITTER MODULE, DESIGNATED AS GENERIC FUNCTION MODULE 2 (GFM2), WHICH MAY REQUIRE ADDITIONAL PROGRAMMING BY THE UPFITTER IF THE MODULE IS REPLACED. THIS DATA MUST BE OBTAINED DIRECTLY FROM THE UPFITTER COMPANY AND CONTACT INFORMATION SHOULD BE OBTAINED FROM THE CUSTOMER OR MAY BE FOUND IN INFORMATION PLACED ON THE VEHICLE BY THE UPFITTER, TYPICALLY IN THE DOOR OPENING.

SSM 46022

Service Bulletin/Repair Instructions

WHEN HOOKING UP THE VEHICLE COMMUNICATION MODULE (VCM) AND INTEGRATED DIAGNOSTIC SYSTEM (IDS) TO THE DLC LOCATED ON THE DRIVER SIDE UNDER THE STEERING COLUMN AT THE GWM, MAKE SURE THAT THE IGNITION IS OFF BEFORE CONNECTING TO IDS. IF THE IGNITION IS ON OR THE ENGINE IS RUNNING DURING THE HOOK UP, IT CAN RESULT IN VARIOUS WARNING LIGHTS BEING ILLUMINATED WITH DIAGNOSTIC TROUBLE CODES (DTCS), NO START OR NO CRANK CONDITIONS OR THE CLUSTER INOPERATIVE. FOR LINCOLN VEHICLES, THIS INFORMATION IS NOW LISTED IN THE TECHNICAL INSPECTION AND POST ROAD TEST SECTIONS OF EPDI ON THE PTS WEBSITE. IF A VEHICLE DISPLAYS THESE ISSUES, DISCONNECT THE EQUIPMENT FROM THE DLC AND REINSTALL WITH THE IGNITION OFF. CLEAR ANY DTCS PRESENT AND RETEST.

SSM 45979

Service Bulletin/Repair Instructions

2015-2017 - F-SUPER DUTY, F-650/750 WITH 6.7L DIESEL AND 2015-2017 TRANSIT - 3.2L DIESEL EQUIPPED VEHICLES USE A SELECTIVE CATALYTIC REDUCTION (SCR) SYSTEM DESIGNED TO REDUCE THE VEHICLES EXHAUST EMISSIONS. THE DIESEL EXHAUST FLUID (DEF) TANK IS FILLED TO SPECIFICATION AT THE ASSEMBLY PLANT. DEALERS ARE NOT INSTRUCTED TO CHECK OR TOP OFF THE DEF FLUID ON THE PRE-DELIVERY INSPECTION (PDI) SERVICE RECORD (CHECK SHEET) AND ARE THEREFORE NOT AUTHORIZED TO TOP-OFF THE TANKS DURING PDI. THE VEHICLE INSTRUMENT CLUSTER MESSAGE CENTER IS DESIGNED TO INDICATE WHEN THE DEF IS LOW (EXHAUST FLUID LOW OR EXHAUST FLUID EMPTY). THE SCR SYSTEM SHOULD BE INVESTIGATED FOR REPAIR AT PDI ONLY IF THE INSTRUMENT CLUSTER MESSAGE CENTER INDICATES THAT THERE IS DEF SYSTEM FAULT OR LOW FLUID LEVEL.

SSM 45980

Service Bulletin/Repair Instructions

2017 F-250 - F-550 WITH THE OPTIONAL LANE KEEPING SYSTEM MAY DISPLAY LANE KEEPING SYSTEM MALFUNCTION IN THE INSTRUMENT CLUSTER WITH NO DTCS PRESENT. ENGINEERING IS AWARE OF THIS CONCERN AND WILL RELEASE SOFTWARE VIA IDS TO UPDATE THE IMAGE PROCESSING MODULE A (IPMA)WHEN AVAILABLE. NO REPAIR ATTEMPTS SHOULD BE MADE AT THIS TIME. MONITOR OASIS FOR UPDATES.

SSM 45981

Service Bulletin/Repair Instructions

2017 F-250 - F-550 6.7L WITH THE OPTIONAL KEYLESS STARTING OR PUSH BUTTON IGNITION - WHEN USING KEYLESS STARTING ON DIESEL APPLICATION WHEN YOU PRESS THE PUSH BUTTON IGNITION THERE WILL BE A DELAY TO ALLOW THE GLOW PLUGS TO PRE-HEAT. AS THE GLOW PLUGS PRE-HEAT THERE WILL BE A MESSAGE IN THE CLUSTER STATING "ENGINE START PENDING, PLEASE WAIT". IF THE PUSH BUTTON IS PRESSED AGAIN PRIOR TO THE ENGINE STARTING THE IGNITION WILL SWITCH TO ACCESSORY MODE AND NOT START. ALSO WHILE STARTING THE ENGINE YOUR FOOT HAS TO STAY ON THE BRAKE PEDAL UNTIL THE VEHICLE STARTS OR YOU WILL HAVE TO RE-INITIATE THE ENGINE START.

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Complaint counts are reports filed with NHTSA, not failure rates. A common model collects more of them than a rare one that breaks more often.