Technical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.
SSM 55118
Service Bulletin/Repair Instructions
Some of the following vehicles: * 2023-2025 F-Super Duty built on or before 02-Feb-2025 * 2024-2026 Ranger/Bronco/Mustang * 2024-2025 F-150 built on or before 15-Jul-2025 * 2024-2025 Nautilus built on or before 16-Feb-2025 * 2025 Explorer/Aviator built on or before 01-Feb-2025 may exhibit all of the following symptoms: - "No Key Detected" message displayed on the instrument panel cluster (IPC). - Key fob does not work in the backup slot. - Remote keyless entry (RKE) (lock and unlock from the key fob) functionality will work to lock/unlock the vehicle. If the vehicle exhibits these symptoms, start the vehicle using both key fobs. If the no crank/no start condition with "No Key Detected" concern is present, reprogram both key fobs and retest. If the no crank/no start condition with "No Key Detected" is still present, replace the body control module (BCM). Refer to Workshop Manual (WSM), Section 419-10. For claiming, use causal part 15604 and labor operation MT55118SSM up to 1.8 hours.
SSM 55100
Service Bulletin/Repair Instructions
For Various Ford and Lincoln vehicles, if diagnostics lead to the replacement of the front seat cushion cover J-clips, lower-level service parts are now available. Use service part W709919-S901 if the J-clip is completely detached from the seat cover and W715386-S424 if the clip is still partially attached. It is not necessary to replace the seat cover if only the J-clip is separating from the cover. Refer to PTS Home > Technical Assistance > Technical Support Videos > Section 501- Body and Paint > Seat J-Clips. For claiming, use causal parts from list below and labor operations 63100A and 63100A5. Causal Parts for claiming: Bronco/Bronco Sport/Escape/Explorer/Expedition/Navigator: 7862900 or 7862901 F-150/F-Super Duty: 1562900 or 1562901 Ranger/Maverick: 6062900 or 6062901
TSB 26-2375
Service Bulletin/Repair Instructions
This article supersedes TSB 26-2050 to increase the labor operation allowance of labor operations A and B. Some of the vehicles listed in the Model statement above may exhibit all of the following conditions: Poor shift quality Illuminated powertrain malfunction (wrench) indicator with diagnostic trouble codes (DTC) P2704 and P0771 stored in the PCM/TCM. This may be due to a calibration in the TCM and/or wear between the input shaft and the E clutch hub causing the input shaft O-rings to become damaged resulting in an open E clutch circuit. Additional model information: 6.7L Diesel Engine 2022-2024 F-550 or F-600 F-Super Duty vehicles built on or before 15-May-2024 with over 5,000 miles (8,000km)
SSM 55031
Service Bulletin/Repair Instructions
Some 2021-2026 Ford/Lincoln vehicles may exhibit various symptoms including but not limited to the auto start/stop system not operating as intended with a "Check Charging System" message in the instrument panel cluster (IPC) while the charging system is operating properly with no charging related diagnostic trouble codes (DTC) stored. This may be due to someone using an aftermarket programmer to change the body control module (BCM) configuration to disable the auto start/stop system or perform other unsupported programming modifications. To correct this condition on F-150 and Bronco vehicles, download and run the Ford Diagnosis and Repair System (FDRS) application titled "BCM-Charging System Configuration Correction". Running this application will determine if the BCM configuration was modified by the customer and if so, provide the option to return the configuration back to factory settings. For other vehicle models exhibiting concerns related to unsupported aftermarket BCM programming, submit a Technical Support Request (TSR) requesting support to revert the BCM configuration
SSM 54975
Service Bulletin/Repair Instructions
Some 2023-2026 F-Super Duty vehicles equipped with a 10R100 or 10R140 transmission may exhibit an intermittent failure to engage forward or reverse gears and/or a loud whining noise. Additionally, the driver will be able to shift back to park. This may be due to PCM software being unable to command the transmission solenoid clutch actuators when the battery has a low state of charge (SoC) and/or the vehicle has been jump started. To restore proper transmission functionality, charge the battery as stated in the Workshop Manual (WSM), Section 414-01 Charging System > General Information. Cycle the ignition on then off and leave the vehicle off for 5 minutes to confirm the condition is no longer present. To prevent this issue from reoccurring, refer to the Owner's Manual > Storing Your Vehicle > Preparing Your Vehicle for Storage > 12V Battery. Replacement of transmission components will not resolve this condition. Inform the customer that the condition has no impact on transmission durability. For claiming, use causal part 12A650 and labor operations 12650D, 12650D45, and 12650D81.
25N10S1
Other
Certain 2017-2025 F-450 – F-600 Chassis Cab Upfitted with an Aerial Bucket Frame Rail Crack
HUD-26.01 SuperDuty
Over The Air
Quality improvements include: -Shows trailer brake settings when pressing the brake pedal -Updates the off-road screen to show wider steering wheel turns.
TSB 26-2256
Service Bulletin/Repair Instructions
This article supersedes TSB 25-2572 to update the Parts List to correct the part number LC3Z-6006-L to LC3Z-6781-A, remove the flex plate bolts AL3Z-6379-BA from the parts list as these bolts are in kit LC3Z-6781-A, update the claim quantity of the part number W709771-S440 to 9 pieces (F-650/F750-Engine Replacement), W706447-S437 and W715068-S437 to 4 pieces, W712861-S439 to 8 pieces(F-Super Duty Pickup And Chassis Cab-Engine Replacement) / 8 pieces (F-53 Motorhome/F-59 Stripped Chassis Cab/F-650,F750 Engine Replacement) / W714286-S442 to 4 pieces (F-Super Duty Pickup And Chassis Cab-Camshaft and Tappet Repair / F-Super Duty Pickup And Chassis Cab-Engine Replacement), include LC3Z-6020-A for the Engine replacement lists, include 1 fuel injector seal kit to the Camshaft and Tappet repair lists, include 4 pieces of W520114-S440 to the E Series-Camshaft and Tappet Repair list, and update the engine oil part numbers XO-5W30-Q1SP and CXO-5W30-LSP6. Some of the vehicles listed in the Model statement above may exhibit an upper engine ticking or tapping noise at idle. Customers may also report experiencing ro
SSM 54900
Service Bulletin/Repair Instructions
Some 2023-2026 F-Super Duty vehicles equipped with a 10R100 or 10R140 transmission may exhibit an intermittent failure to engage forward or reverse gears and/or a loud whining noise. Additionally, the driver will be able to shift back to park. This may be due to PCM software being unable to command the transmission solenoid clutch actuators when the battery has a low state of charge (SoC) and/or the vehicle has been jump started. To restore proper transmission functionality, charge the battery as stated in the Workshop Manual (WSM), Section 414-01 Charging System > General Information. Cycle the ignition on then off and leave the vehicle off for 5 minutes to confirm the condition is no longer present. To prevent this issue from reoccurring, refer to the Owner's Manual > Storing Your Vehicle > Preparing Your Vehicle for Storage > 12V Battery. Replacement of transmission components will not resolve this condition. Inform the customer that the condition has no impact on transmission durability. For claiming, use causal part 12A650 and labor operations 12651D, 12651D45, and 12651D80.
TSB 26-2251
Service Bulletin/Repair Instructions
This article supersedes TSB 25-2545. Reason for update: To correct the current Pinpoint Test description. Some of the vehicles listed in the Model statement above may require the replacement of the ambient air temperature sensor for various concerns. DTCs P0071, P0072, and/or P0073 may be present in the powertrain control module (PCM).
TSB 26-2185
Service Bulletin/Repair Instructions
This bulletin supersedes 25-2621. Reason for update: add 2026 model year vehicles and Transit, update the causal part number (15604), update the Service Procedure, update the service labor operations for 2023 F-Super Duty, and add service labor operations for Transit. Some vehicles listed in the Model statement above may exhibit a no crank/no start condition where the customer cannot start their vehicle. The vehicle may also exhibit a "No Key Detected" message displayed on the instrument panel cluster (IPC), and no key fob works in the back up slot. The remote keyless entry (RKE) functionality will work to lock/unlock the vehicle.
TSB 26-2220
Service Bulletin/Repair Instructions
Some of the vehicles listed in the Model statement above may exhibit at least one of the following conditions: *Incorrect fuel level displayed in the Ford Pro Telematics Drive App (may show 0% fuel level when the actual level is higher) *Incorrect fuel level displayed in the Ford Pro Telematics software (may show 0% fuel level when the actual level is higher) *"Unknown" fuel level shown in the Professional Technician System (PTS); connected data may show 0% or Unknown *No crank/no start due to a 12V battery drain isolated to the instrument panel cluster (IPC) This may be due to the IPC software. Note: To confirm a F-Super Duty vehicle is built with minor feature code HKRAB, review the build information by double-clicking the vehicle identification number (VIN) in the upper left-hand corner in PTS.
SSM 54738
Service Bulletin/Repair Instructions
Some 2023-2025 Escape 1.5L/F-Super Duty/Transit vehicles may exhibit a lack of cooling from the heating, ventilation, and air conditioning (HVAC) system, which may be accompanied by abnormal rattling, grinding and/or squealing noises from the engine compartment. This may be due to damage to the air conditioning (A/C) compressor internal components and/or clutch assembly. Confirm ambient air temperature is above approximately 0°C (32.0°F). On the HVAC controls, set the temperature to full cold (not MAX A/C), select PANEL, set the fan speed to the highest setting and select the A/C button (indicator on). If the A/C compressor clutch engages and the A/C compressor is noisy, and/or the belt is slipping on the A/C compressor pulley or the A/C compressor is seized, install a new A/C compressor as indicated in Section 412-00 of the Workshop Manual (WSM). For claiming, use causal part 19703 and labor operation MT19700SSM up to 0.3 hours to check for a damaged compressor. If the compressor requires replacement, claim labor operations 19700A and 19700A4. Also claim available Service Labor Time Standards (SLTS) op
ITRM-25.A04 SuperDuty
Over The Air
26C10 Recall remedy -Addresses instances where the trailer lights and trailer brakes may not function
SSM 54722
Service Bulletin/Repair Instructions
Some 2023-2026 F-Super Duty vehicles equipped with a trailer brake control module may exhibit a "Trailer Disconnected" message after cycling the ignition off and back on with a trailer connected. This may be due to the presence of an integrated battery charger on a trailer equipped with electric over hydraulic brakes. If trailer functionality is restored after unplugging and plugging the trailer connector back in while the ignition is on, this condition can be corrected by downloading and performing the "Trailer Brake Configuration" application using the latest software version of the Ford Diagnosis and Repair System (FDRS) scan tool. For claiming, use causal part 19H332 and labor operations 12651D and 12651D4. Workshop Manual (WSM), Section 417-01 Exterior Lighting > Diagnosis and Testing > Trailer Lamps > Pinpoint Test G has been updated to improve diagnostics for this condition.
SSM 54720
Service Bulletin/Repair Instructions
Various 2020-2026 Ford and Lincoln vehicles equipped with blind spot information system (BLIS) may experience an inoperative blind spot monitoring with a "Blind Spot System Fault" message displayed in the instrument panel cluster (IPC). This may also be accompanied by diagnostic trouble codes (DTCs) B118C:11 and/or B118C:15 stored in the driver door module (DDM), and/or B118D:11 and/or B118D:15 stored in the passenger door module (PDM). This may be due to the wiring connector from the mirror to the BLIS module. If diagnostics lead to an internal mirror wiring harness fault, a new lower level BLIS light pigtail is now released for service. It is not necessary to replace the exterior mirror assembly. Use part number SC3Z-14A411-B to resolve the concern.
SYNC-26.2.1.6.5.2 SD
Over The Air
Quality improvements include: -Resolves SiriusXM disk memory usage
ECM-25.33.5 SuperDuty
Over The Air
26C10 Recall remedy -Addresses instances where the trailer lights and trailer brakes may not function
SYNC-26.2.4.10 SD
Over The Air
26C10 Recall remedy -Addresses instances where the trailer lights and trailer brakes may not function
26E01
Other
Certain 2023 - 2026 Model Year F-250 – F600 Super Duty Vehicles with 6.7L Engines Powertrain Control Module (PCM) Software Update The affected vehicles were originally manufactured with Powertrain Control Module (PCM) software that did not provide the correct warnings when certain conditions are present in the Selective Catalyst Reduction (SCR) system as required and described in the Owner’s Manual.
TSB 26-2092
Service Bulletin/Repair Instructions
This article supersedes TSB 25-2466 to add Bronco Sport, Escape, Maverick and Corsair, as well as removing Expedition and Navigator. One time use parts for Corsair and Bronco Sport were also added to the parts list. Some of the vehicles listed in the Model statement above may exhibit a headliner rattle or sagging condition around the roof opening panel. This may be due to the adhesive separating from the headliner substrate.
TSB 26-2086
Service Bulletin/Repair Instructions
Some of the vehicles listed in the Model statement above may exhibit poor shift quality with an illuminated powertrain malfunction (wrench) indicator and diagnostic trouble codes (DTC) P2704 and P0771 stored in the transmission control module (TCM). This may be due to the software in the TCM. Additional model information: 6.7L Diesel Engine 2023-2024 F-Super Duty F-250/F-350/F-450 2024 F-Super Duty F-550/F-600 built on or after 16-May-2024
SSM 54601
Service Bulletin/Repair Instructions
Ford and Lincoln vehicles equipped with wired keyless entry keypad systems and accessory wireless keyless entry keypad systems may or may not come with a wallet card containing the master code. Unlike the integrated wired keypad, the accessory wireless keypad master code cannot be retrieved from the vehicle using a diagnostic scan tool or from the label printed on the body control module (BCM). The Factory Keyless Entry Code application within the diagnostic scan tool will not provide an applicable master code for the accessory wireless keypad. If the wallet card for an accessory keypad is not available, the "Wireless RF Keypad Diagnosis Guide" can be referenced and provides direction on how to retrieve the master code. This guide is located under the Workshop Manual tab > Accessories > Installation > Wireless RF Keypad Diagnosis Guide > PPT C > Step C2.<br /><br /> Note: The only available keypad for some vehicles from the assembly plant is the accessory wireless keyless entry keypad. The integrated wired keypad cannot be installed on vehicles not equipped from the factory with a wired keyless entry k
TCU-25.2.8.5 SuperDuty
Over The Air
Quality improvements include: -Addresses a loss of connectivity caused by a Cellular Domain Service outage
SSM 54594
Service Bulletin/Repair Instructions
Some 2023-2026 F-Super Duty vehicles may exhibit rain sensitive wipers (if equipped) settings that do not change when selected in the center touch screen. Vehicles may also exhibit an inoperative heated steering wheel (if equipped) after a remote start event. This may be due to the software in the steering column control module (SCCM). To correct the condition, reprogram the SCCM using the latest software version of the Ford Diagnosis and Repair System (FDRS) scan tool. For claiming, use causal part 3F791 and labor operations 12651D and 12651D4.
25N10
Other
Certain 2017-2025 F-450 – F-600 Super Duty Chassis Cab Upfitted with an Aerial Bucket Frame Rail Crack
SSM 54587
Service Bulletin/Repair Instructions
Some 2023-2026 F-Super Duty vehicles may exhibit rain sensitive wipers (if equipped) settings that do not change when selected in the center touch screen. Vehicles may also exhibit an inoperative heated steering wheel (if equipped) after a remote start event. This may be due to the software in the steering column control module (SCCM). To correct the condition, reprogram the SCCM using the latest software version of the Ford Diagnosis and Repair System (FDRS) scan tool. For claiming, use causal part 3F791 and labor operation 12651D.
SSM 54592
Service Bulletin/Repair Instructions
For 20172026 vehicles equipped with a 10R transmission, a revision to the Road Testing Vehicle procedure has been made in the WSM, located in Section 307-01 > Diagnosis and Testing. This updated procedure improves the diagnosis of customer reported transmission concerns and aids in locating the proper root cause. During diagnosis and testing, details regarding whether the condition is more prevalent when the vehicle is hot or cold, throttle percentage at the time of occurrence, vehicle speed, the specific shift involved, and whether the issue occurs during transmission engagements (N>R, N>D, R>D, or D>R) should be noted. Engineering requests including these detailed operating conditions that will significantly assist with root cause analysis. Diagnosis, testing, and repair should use established labor times outside this article.
SSM 54584
Service Bulletin/Repair Instructions
Some 2023-2026 F-Super Duty vehicles that require replacement of the heating ventilation and air conditioning (HVAC) module may have previously experienced a PMI that will not complete during installation. This may be due to a concern with the PMI application within the Ford Diagnosis and Repair System (FDRS) scan tool. To correct this condition, navigate to the FDRS application HVAC Programmable Module Installation (PMI). Click on the download button (if not already downloaded) or the refresh button on the right side of the application (if the application is already downloaded). Hover your mouse over the application name and verify the application version reads G2327867-5.0 or higher. Once the application is confirmed to be updated, run the HVAC PMI application.
TSB 26-2050
Service Bulletin/Repair Instructions
This article supersedes TSB 24-2142 to update the Parts List, Service Procedure (Steps 1-2), and increase the labor operation allowances to reprogram the PCM/TCM. Some of the vehicles listed in the Model statement above may exhibit all of the following conditions: Poor shift quality Illuminated powertrain malfunction (wrench) indicator with diagnostic trouble codes (DTC) P2704 and P0771 stored in the PCM/TCM. This may be due to a calibration in the TCM and/or wear between the input shaft and the E clutch hub causing the input shaft O-rings to become damaged resulting in an open E clutch circuit. Additional model information: 6.7L Diesel Engine 2022-2024 F-550 or F-600 F-Super Duty vehicles built on or before 15-May-2024 with over 5,000 miles (8,000km)
TSB 25-2621
Service Bulletin/Repair Instructions
Some vehicles listed in the Model statement above may exhibit a no crank/no start condition where the customer cannot start their vehicle. The vehicle may also exhibit a "No Key Detected" message displayed on the instrument panel cluster (IPC), and no key fob works in the back up slot. The remote keyless entry (RKE) functionality will work to lock/unlock the vehicle.
SYNC-25.1.7.10.1 SuperDut
Over The Air
25S49 Recall Remedy: -Infotainment software update to address frozen screens
SYNC-25.1.9.7.1 SuperDut
Over The Air
25S49 Recall Remedy: -Infotainment software update to address frozen screens
SSM 54546
Service Bulletin/Repair Instructions
Some 2023-2026 F-Super Duty and 2024-2026 F-150 vehicles were not produced with a factory wired keyless entry keypad. If the customer desires to install a Ford Accessory wireless keyless entry keypad, the radio transceiver module (RTM) in these vehicles operates on a different frequency than previous models. The correct part number for the keyless entry keypad is SK4Z-14A626-A. A wired keyless entry keypad cannot be added to a 2025-2026 F-Super Duty/F-150 vehicle that was not originally produced with it. Refer to Professional Technician System (PTS) > Workshop > Accessories > Installation > Electrical for further instruction.
SYNC-25.2.4.9 SuperDuty
Over The Air
Quality improvements include: -Resolves SiriusXM disk memory usage
SSM 54534
Service Bulletin/Repair Instructions
Some 2021-2025 F-150, 2022-2025 Expedition/Navigator, 2023-2025 F-Super Duty, 2024-2025 Ranger and 2026 Transit vehicles may exhibit a discharged battery and/or a no crank/no start condition. The vehicle may also exhibit a clicking noise from the trailer module (TRM) while the vehicle is off. This may be due to software in the TRM.<br /><br /> Verify the TRM software part number in the vehicle using Ford diagnosis and repair system (FDRS) to be PC3T-19J297-BF, PC3T-19J297-FF, ML3T-19J297-CD or ML3T-19J297-GD. To confirm a vehicle is equipped with a certain software level, review the software information by hovering over the "Diagnostics" tab in Professional Technician System (PTS) and selecting "Vehicle Software". If one of the listed software part numbers is present, follow the Service Procedure to reprogram the TRM. For vehicles with any other software part number in the TRM, refer to Workshop Manual (WSM), Section 414-01 to continue with normal diagnostics outside of this article. For claiming use causal part 19H332 and labor operation 2006D and 2006D45 of the Service Labor Time Standards (SLTS) Man
SSM 54515
Other
2023-2024 F-Super Duty/F-53 Motorhome Chassis/F-59 Commercial Stripped Chassis and 2023-2025 F-650/F-750/E-Series vehicles equipped with a Dana rear axle and built on or after 01-Jul-2022 may have orange/red RTV sealant used as the gasket on the differential housing cover. This does not indicate any previous repairs as it is used by Dana during assembly.
SSM 54503
Service Bulletin/Repair Instructions
Some 2021-2025 F-150, 2022-2025 Expedition/Navigator, 2023-2026 F-Super Duty, 2024-2025 Ranger and 2026 Transit vehicles may exhibit a discharged battery and/or a no crank/no start condition. The vehicle may also exhibit a clicking noise from the trailer module (TRM) while the vehicle is off. This may be due to software in the TRM.<br /><br />Verify the TRM software part number in the vehicle using Ford Diagnosis and Repair System (FDRS) to be PC3T-19J297-BF, PC3T-19J297-FF, ML3T-19J297-CD or ML3T-19J297-GD. To confirm a vehicle is equipped with a certain software level, review the software information by hovering over the "Diagnostics" tab in Professional Technician System (PTS) and selecting "Vehicle Software". If one of the listed software part numbers is present, follow the Service Procedure to reprogram the TRM. For vehicles with any other software part number in the TRM, refer to Workshop Manual (WSM), Section 414-01 to continue with normal diagnostics outside of this article. For claiming, use causal part 19H332 and labor operation 12651D and 12651D4 of the Service Labor Time Standards (SLTS) Man
ECG2-25.2.8.5 SuperDuty
Over The Air
Quality improvements include: -Enhanced FordPass connectivity
TSB 25-2545
Service Bulletin/Repair Instructions
Some 2023-2025 F-Super Duty vehicles built on or before 14-Jun-2025 may require the replacement of the ambient air temperature (AAT) sensor for various concerns. DTCs P0071, P0072, and/or P0073 may be present in the powertrain control module (PCM).
SSM 54448
Service Bulletin/Repair Instructions
Some 2017-2026 F-Super Duty vehicles may exhibit a pull/drift condition during braking. This may be due to the brake pads needing to be broken in. Repeated, heavy brake applications may assist to resolve the pull/drift condition. The Workshop Manual, Section 206-00 Symptom Chart for vehicle pulls or drifts during braking has been updated to reflect this information.
SSM 54420
Service Bulletin/Repair Instructions
Some 2023-2026 F-Super Duty vehicles built on or before 01-Oct-2025 may exhibit a "Hill Start Assist Unavailable" and/or "Parking Brake Limited Function" message at vehicle start-up with diagnostic trouble codes (DTCs) U0151, U023A, U0159 and/or U0146 stored in the anti-lock brake system (ABS) module. These DTCs and/or U0415 may also be present in various other modules related to "invalid data received from the ABS control module". This may be due to the software in the ABS module. To correct the condition, reprogram the ABS module using the latest software level of the Ford Diagnosis and Repair System (FDRS) scan tool. For claiming, use causal part 2C219 and labor operations 2219D and 2219D44.
25L02
Other
Special Field Action 25L02 Certain 2017-2024 Model Year California Emissions-Certified Vehicles Transmission Control Assembly Reimbursement
TSB 25-2572
Service Bulletin/Repair Instructions
This article supersedes TSB 25-2322 to update the Service Procedure, Labor Operations and Parts List. Some of the vehicles listed in the Model statement above may exhibit an upper engine ticking or tapping noise at idle. Customers may also report experiencing rough engine performance, engine misfire, or a malfunction indicator lamp (MIL) with diagnostic trouble code (DTC) P0301-P0308 in the powertrain control module (PCM). This may be due to camshaft and/or valve tappet having excess wear within the engine assembly.
SSM 54363
Service Bulletin/Repair Instructions
Some 2021-2025 Expedition/Navigator/F-150/F-Super Duty/F-53 Motorhome/F59 Commercial Stripped Chassis/F-650/F-750/Transit vehicles equipped with a 2.7L/3.5L (non hybrid)/6.8L/7.3L engine and 2021-2026 E-Series may exhibit a rattle/scraping noise from the bellhousing area on start-up. Workshop Manual (WSM), Section 303-00 Engine System - General Information > Diagnosis and Testing and 303-06 > Starting System has been updated to address this condition. Additionally, WSM, Section 303-01 > Removal and Installation > Engine to Transmission Spacer Plate has been added to address this condition. Refer to the revised WSM sections for normal diagnosis.
SSM 54338
Service Bulletin/Repair Instructions
Some 2021-2025 F-150 vehicles equipped with a 5.0L/5.2L engine, 2021-2025 F-Super Duty/F-53 Motorhome/F59 Commercial Stripped Chassis vehicles equipped with a 6.8L/7.3L engine and 2021-2026 E-Series/F-650/F-750 vehicles equipped with a 7.3L engine may exhibit a rattle/scraping noise upon startup that may remain after the engine is running. This may be due to the starter motor drive gear not retracting after starting. To correct this condition, inspect the starter motor drive gear and shaft. If the starter motor drive gear slides back and forth by hand and/or shows signs of scoring or damage, replace the starter motor following Workshop Manual (WSM), Section 303-06 Starting System > Removal and Installation > Starter.
SSM 54333
Service Bulletin/Repair Instructions
Some 2023-2025 F-Super Duty vehicles may exhibit a no crank/no start or intermittent no crank/no start with multiple warning indicators and DTC U0100 stored in the anti-lock brake system (ABS), audio front control module (ACM) and power steering control module (PSCM). This may be due to an incorrectly tightened ground 113 (G113). Inspect G113 for proper connection and tighten to 12 Nm (8.9 ft-lb). If the condition remains after tightening G113, perform normal diagnostics outside of this article. Refer to Workshop Manual, Section 303-06 Starting System. For claiming, use causal part 12A581 and labor operations 12650D and 12650D45WR of the Service Labor Time Standards (SLTS) Manual.
TSB 25-2515
Service Bulletin/Repair Instructions
Some of the vehicles listed in the Model statement above may exhibit an incorrectly illuminated MIL with DTC P0384 stored in the powertrain control module (PCM). This may be due to the calibration in the PCM. This condition does not affect vehicle drivability or durability.
SSM 54326
Service Bulletin/Repair Instructions
Some 2018-2025 F-150 and 2018-2026 F-Super Duty vehicles equipped with a tailgate step may exhibit a step assembly that binds/will not open or opens/pops up while driving. This could be due to an incorrect adjustment of the tailgate step assembly. Before replacing any components for this concern, follow the revised Tailgate Step Adjustment procedure in Workshop Manual (WSM), Section 501-04.
SSM 54311
Service Bulletin/Repair Instructions
2023-2026 F-Super Duty vehicles may be equipped from the factory with a power steering system filled with Motorcraft® MERCON® LV Automatic Transmission Fluid XT-10-QLVC or XL-22 high temperature power steering fluid that looks like clear hydraulic fluid. Both fluids are interchangeable in the power steering system when service is required. Workshop Manual, Section 211-02 > Power Steering > Specifications has been updated to provide the correct power steering fluid usage.
SSM 54313
Service Bulletin/Repair Instructions
Some 2020-2025 various Ford and Lincoln vehicles equipped with blind spot information system (BLIS) may experience an inoperative blind spot monitoring with a "Blind Spot System Fault" message displayed in the instrument panel cluster (IPC). This may also be accompanied by diagnostic trouble codes (DTCs) B118C:11 and/or B118C:15 stored in the driver door module (DDM), and/or B118D:11 and/or B118D:15 stored in the passenger door module (PDM). This may be due to the wiring connector from the mirror to the BLIS module. If diagnostics lead to an internal mirror wiring harness fault, a new lower level BLIS light pigtail is now released for service. It is not necessary to replace the exterior mirror assembly. Use part number SC3Z-14A411-B to resolve the concern.
SSM 54317
Service Bulletin/Repair Instructions
Some 2021-2025 F-150, 2022-2025 Expedition/Navigator, 2023-2025 F-Super Duty, 2024-2025 Ranger and 2026 Transit vehicles may exhibit a discharged battery and/or a no crank/no start condition. The vehicle may also exhibit a clicking noise from the trailer module (TRM) while the vehicle is off. This may be due to software in the TRM.<br /><br />Verify the TRM software part number in the vehicle using Ford diagnosis and repair system (FDRS) to be PC3T-19J297-BF, PC3T-19J297-FF, ML3T-19J297-CD or ML3T-19J297-GD. To confirm a vehicle is equipped with a certain software level, review the software information by hovering over the "Diagnostics" tab in Professional Technician System (PTS) and selecting "Vehicle Software". If one of the listed software part numbers is present, follow the Service Procedure to reprogram the TRM. For vehicles with any other software part number in the TRM, refer to Workshop Manual (WSM), Section 414-01 to continue with normal diagnostics outside of this article. For claiming use causal part 19H332 and labor operation 12651D and 12651D4 of the Service Labor Time Standards (SLTS)
SSM 54269
Service Bulletin/Repair Instructions
Some 2021-2025 Expedition/Navigator/F-150/F-Super Duty/F-53 Motorhome/F59 Commercial Stripped Chassis/F-650/F-750/Transit vehicles equipped with a 2.7L,3.5L EcoBoost (non-hybrid), 3.5L Cyclone, 6.8L or 7.3L engine, may exhibit a rattle/scraping noise from the bellhousing area on start-up. Workshop Manual (WSM), Section 303-00 Engine System - General Information > Diagnosis and Testing and 303-06 > Starting System has been updated. Additionally, WSM, Section 303-01 > Removal and Installation > Engine to Transmission Spacer Plate has been added to address this condition. Refer to the revised WSM sections for normal diagnosis.
TSB 25-2466
Service Bulletin/Repair Instructions
Some of the vehicles listed in the Model statement above may exhibit a headliner rattle or sagging condition around the roof opening panel. This may be due to the adhesive separating from the headliner substrate.
TSB 25-2412
Service Bulletin/Repair Instructions
Some of the vehicles listed in the Model statement above may exhibit an incorrectly illuminated malfunction indicator lamp (MIL) with cylinder injection pulse offset DTCs P2B11, P2B13, P2B15, P2B17, P2B19, P2B1B, P2B1D, and/or P2B1F stored in the powertrain control module (PCM). The vehicle may also exhibit a slight running rough condition at idle. This may be due to incorrect learned values in the PCM from operating the vehicle at altitudes greater than 2500 feet (762 meters) above sea level. This condition does not affect vehicle drivability or durability.
SSM 54215
Service Bulletin/Repair Instructions
Some 2019-2026 F-Super Duty vehicles equipped with a 6.7L engine may require various repairs and/or maintenance to the fuel system where quick release couplings are utilized, such as the secondary fuel filter. The Workshop Manual (WSM), Section 310-00 > General Procedures > Quick Release Coupling has been updated to include videos and instructions of proper disconnect/connect steps involving the Type 27 quick release couplings.
SSM 54172
Service Bulletin/Repair Instructions
Some 2023-2025 F-Super Duty vehicles may exhibit multiple warning indicators with DTCs U0252, U0137, U0199, U0438 stored in the body control module (BCM), image processing module A (IPMA), power steering control module (PSCM), instrument panel cluster (IPC) and/or inoperative power windows and locks. This may be due to an incorrectly tightened ground 201 (G201). Inspect G201 for proper connection, locating tab insertion, and tighten to 8 Nm (6 lb-ft). If the condition remains after tightening G201, continue with normal Workshop Manual diagnostics outside of this article. For claiming, use causal part 14A005 and labor operation MT14A005SSM up to 1.0 hours.
SSM 54173
Service Bulletin/Repair Instructions
Some 2023-2025 F-Super Duty vehicles may exhibit a no crank/no start or intermittent no crank/no start with multiple warning indicators and DTC U0100 stored in the anti-lock brake system (ABS), audio front control module (ACM) and power steering control module (PSCM). This may be due to an incorrectly tightened ground 113 (G113). Inspect G113 for proper connection and tighten to 12 Nm (8.9 ft-lb). If the condition remains after tightening G113, continue with normal diagnostics. Refer to Workshop Manual, Section 303-06 Starting System outside of this article. For claiming, use causal part 12A581 and labor operations 12650D and 12650D45WD.
SSM 54160
Service Bulletin/Repair Instructions
Some 2023-2025 F-Super Duty vehicles may exhibit a "Hill Start Assist Unavailable" and/or "Parking Brake Limited Function" message at vehicle start-up with diagnostic trouble codes (DTCs) U0151, U023A, U0159, and/or U0146 stored in the anti-lock brake system (ABS) module. These DTCs and/or U0415 may also be present in various other modules related to "invalid data received from the ABS control module". This may be due to the software in the ABS module. To correct the condition, reprogram the ABS module using the latest software level of the Ford Diagnosis and Repair System (FDRS) scan tool. For claiming, use causal part 2C219 and labor operation 2219D and 2219D44.
TCU-25.2.5.9.1 SuperDuty
Over The Air
Quality improvements include: -Prevents Telematics Control Unit memory from going over 70%. Ensuring it has enough space to install the latest Over The Air updates
SSM 54137
Service Bulletin/Repair Instructions
Various 2021-2025 Ford and Lincoln vehicles equipped with the rear camera on demand feature may exhibit "Please Check Surroundings For Safety" or "Full View Not Available" messages when the rear camera button is pressed and the vehicle is not in reverse. Inform customers this condition is considered normal operation and does not affect vehicle durability because the full rear view camera image can only be shown when the vehicle is in reverse. No additional diagnosis or service is required for this condition.
SSM 54115
Service Bulletin/Repair Instructions
Some 2023-2025 F-150 and F-Super Duty vehicles equipped with minor feature code B2DAC may exhibit an inoperative rear passenger window. To confirm a vehicle is built with a certain minor feature code, review the build information by clicking "Additional Information" under Vehicle Information or double-clicking the vehicle identification number (VIN) in the upper left corner in the Professional Technician System (PTS). This may be due to an open diode in the window switch. To correct the condition, replace the window switch of the affected window. If the condition persists, continue with normal diagnostics outside of this article. Refer to Workshop Manual, Section 501-11. For claiming, use causal part 14529 and labor operation 14529A of the Service Labor Time Standards (SLTS) Manual.
SYNC-25.2.1.6.5 SD
Over The Air
Quality improvements include: -Addresses rear-view camera image being obstructed by the passcode screen when the vehicle start inhibit is enabled -Customers will be able to finish the Trailer Backup Assist setup without the camera screen showing, interrupting the process -Rear seat occupant center screen alert will show when opening the door and shutting off the engine -Improved audio experience while using CarPlay or Android Auto
SSM 54090
Service Bulletin/Repair Instructions
Some 2021-2025 Ford and Lincoln vehicles equipped with SYNC4/Digital Experience may exhibit an unsuccessful telematics control unit module (TCU) software update or software activation during a universal serial bus (USB) update. This may be due to the vehicle connectivity setting being disabled.
TSB 25-2341
Service Bulletin/Repair Instructions
Some of the vehicles listed in the Model statement above may exhibit a roaring fan noise from under the hood at highway speeds with either a hot or cold engine. This may be due to a condition where the engine cooling fan clutch remains fully engaged when not commanded.
TSB 25-2322
Service Bulletin/Repair Instructions
This article supersedes TSB 25-2200 to update the parts list to add the new camshaft and tappet service kit and add F-650/F-750. Some of the vehicles listed in the Model statement above may exhibit an upper engine ticking or tapping noise at idle. Customers may also report experiencing rough engine performance, engine misfire, or a malfunction indicator lamp (MIL) with diagnostic trouble code (DTC) P0301-P0308 in the powertrain control module (PCM). This may be due to camshaft and/or valve tappet having excess wear within the engine assembly.
SSM 54052
Service Bulletin/Repair Instructions
Some 2023-2025 F-Super Duty vehicles may display an error during replacement of the SCCM that contains the following message: "Reprogramming has failed, would you like to retry?". If this error is present, the SCCM will not complete PMI and may store diagnostic trouble codes (DTC) U2100 and/or U2101 in the SCCM. This may be due to a concern with the compatibility of the software with a hardware change in the SCCM. To correct the condition, download and run the "SCCM - Steering Column Control Module (SCCM) Configuration" application in the Ford Diagnosis and Repair System (FDRS). Inform customers that although the PMI is incomplete, there is no affect on vehicle performance. Customers can continue to drive the vehicle. To make sure the vehicle correctly receives the latest SCCM software, engineering is currently working on a solution for this condition that is expected in late Q3 2025. Monitor Professional Technician System (PTS) for additional information and schedule service appointments for customers once the software becomes available.
SSM 54008
Service Bulletin/Repair Instructions
Some 2021-2025 F-150 non-Lightning, 2023-2025 F-Super Duty, 2024-2025 Ranger, and 2025 Explorer vehicles may exhibit a perceived improper functioning fog lamp(s). Customers may describe fog lamps blinking, turning on or off, or flashing. If the vehicle is equipped with cornering lamps, this may be normal function. Under certain conditions and inputs, either lamp might turn on or off independently to aid visibility during cornering. This condition does not affect vehicle durability and no additional diagnosis or service is required for this condition at this time. For additional cornering lamp information, refer to the Owner's Manual and/or Workshop Manual (WSM), Section 417-01.
SSM 53994
Service Bulletin/Repair Instructions
Some 2023-2025 F-Super Duty vehicles may exhibit a no crank/no start with diagnostic trouble code (DTC) U0100 in various modules. This condition may be due to the ground connection at G113. Inspect G113 for proper connection and tighten to 12 +/- 1.8 Nm. If condition remains after tightening G113, continue with normal diagnostics. Refer to Workshop Manual, Section 303-06 Starting System.
SSM 53972
Service Bulletin/Repair Instructions
Some 2023-2025 F-Super Duty vehicles equipped with a 6.7L engine may require replacement of the air conditioning compressor due to various concerns. Workshop Manual (WSM), Section 412-00 has been updated with improved removal and installation service procedure steps.
SSM 53973
Service Bulletin/Repair Instructions
Some 2021-2024 Edge/Nautilus, 2021-2025 Bronco/Bronco Sport/E-Series/Escape/Corsair/Expedition/Navigator/Explorer/Aviator/F-150/F-Super Duty/Mustang/Ranger, and 2022-2025 Maverick vehicles may require an A/C compressor clutch assembly replacement be performed for various concerns. Workshop Manual (WSM), Section 412-00 Removal and Installation has been updated to eliminate the need to remove and install the A/C compressor to change out the A/C Compressor clutch assembly.
SSM 53980
Service Bulletin/Repair Instructions
Some 2023-2025 F-Super Duty vehicles may exhibit multiple warning indicators with DTCs U0252, U0137, U0199, U0438 stored in the body control module (BCM), image processing module A (IPMA), power steering control module (PSCM), instrument panel cluster (IPC) and/or inoperative power windows and locks. This may be due to an incorrectly tightened ground 201 (G201). Inspect G201 for proper connection, locating tab insertion, and tighten to 8 +/- 1.2 Nm. If the condition remains after tightening G201, continue with normal Workshop Manual diagnostics.
SSM 53966
Service Bulletin/Repair Instructions
Some 2021-2025 Ford/ Lincoln vehicles equipped with SYNC4 may not be able to perform an update to the accessory protocol interface module (APIM). This may be due to the software in the APIM. Ford Engineering has de-activated the ability to update these SYNC4 APIM modules as applicable, and the Ford Diagnosis and Repair System (FDRS) will not present an update for the APIM module. Some existing directed repairs may be impacted, check Professional Technician System (PTS) before attempting any specific technical service bulletin (TSB)/special service message (SSM) and check field service action (FSA) landing pages before attempting any FSA repairs. For any vehicle repairs requiring a software update that includes an APIM update in the programming sequence, if the 5-digit product code for the APIM software is equal to or lower than 23187, do not attempt to update affected modules at this time. To determine the 5-digit product code for the APIM software on the vehicle, while the vehicle center display screen is powered up with ignition in run or accessory, go to Settings > General > About SYNC.
SSM 53896
Service Bulletin/Repair Instructions
Some 2023-2025 F-Super Duty vehicles equipped with a 6.7L engine may exhibit an illuminated malfunction indicator lamp (MIL) with cylinder injection pulse offset diagnostic trouble codes (DTCs) P2B11, P2B13, P2B15, P2B17, P2B19, P2B1B, P2B1D, and/or P2B1F stored in the powertrain control module (PCM) when operating at elevations greater than 2500 feet (762 meters). If symptoms are present, perform the "Reset Minimum Fuel Mass Adaption - All Cylinders" using the "Reset/Clear Specified Function" application with Ford Diagnosis and Repair System (FDRS) and retest. If the concern remains, refer to the Workshop Manual, Section 303-04 for additional diagnostics. If the symptoms are no longer present, no additional diagnosis or service is recommended for this condition at this time. Inform customers engineering is currently working on a solution for this condition that is expected in Q3 2025. Monitor PTS for additional information and schedule service appointments for customers once the repair becomes available. If this condition is encountered, use the "Submit Global Concern Report (GCR)"
SSM 53889
Service Bulletin/Repair Instructions
Some 2023-2025 F-Super Duty vehicles equipped with a trailer brake control module may exhibit a "Trailer Disconnected" message after cycling the ignition off and back on with a trailer connected. This may be due to the presence of an integrated battery charger on a trailer equipped with electric over hydraulic brakes. If trailer functionality is restored after unplugging and plugging the trailer connector back in while the ignition is on, this condition can be corrected by downloading and performing the "Trailer Brake Configuration" application using the latest version of the Ford Diagnosis and Repair System (FDRS) scan tool. For claiming, use causal part 19H332 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.
SSM 53892
Service Bulletin/Repair Instructions
Some 2023-2025 F-Super Duty vehicles may exhibit a "Hill Start Assist Unavailable" and/or "Parking Brake Limited Function" message at vehicle start-up with diagnostic trouble codes (DTC) U0151, U023A, U0159, and/or U0146 stored in the anti-lock brake system (ABS) module. These DTCs and/or U0415 may also be present in various other modules related to "invalid data received from the ABS control module". Replacement or reprogramming of the ABS module will not resolve this condition. There is no effect to the parking brake or other vehicle functions. This does not affect vehicle durability and no additional diagnosis or service is required for this condition at this time. Inform customers that they can continue to drive the vehicle and engineering is currently working on a solution for this condition that is expected in Q3 2025. Monitor Professional Technician System (PTS) for additional information and schedule service appointments for customers once the repair becomes available.
SSM 53879
Service Bulletin/Repair Instructions
Some 2020-2025 F-Super Duty vehicles equipped with a 10R140 automatic transmission may exhibit a delayed engagement into drive and/or reverse on initial start-up. The condition may occur at times after sitting overnight or for a couple of days. This may be due to the transmission fluid draining back from the torque converter. This is a normal characteristic of the 10R140 transmission and has no effect on durability, do not attempt to repair. Advise the customer to allow more time after first engine start-up and before shifting into gear allowing time for the torque converter to refill.
25-OTA SYNC-25.2.1.6.5 SD
Over The Air
Quality improvements include: -Addresses rear-view camera image being obstructed by the passcode screen when the vehicle start inhibit is enabled -Customers will be able to finish the Trailer Backup Assist setup without the camera screen showing, interrupting the process -Rear seat occupant center screen alert will show when opening the door and shutting off the engine
TSB 25-2200
Service Bulletin/Repair Instructions
Some of the vehicles listed in the Model statement above may exhibit an upper engine ticking or tapping noise at idle. Customers may also report experiencing rough engine performance, engine misfire, or a malfunction indicator lamp (MIL) with diagnostic trouble code (DTC) P0301-P0308 in the powertrain control module (PCM). This may be due to camshaft and/or valve tappet having excess wear within the engine assembly.
SSM 53764
Service Bulletin/Repair Instructions
Some 2020 Continental, 2020-2024 Edge/Nautilus, 2020-2025 Explorer/Aviator/Escape/Corsair/F-150/F-Super Duty/Ranger/Transit/E-Series, 2021-2025 Bronco, and 2022-2025 Maverick vehicles may require an engine cooling system flush to be performed for various concerns. Workshop Manual (WSM), Section 303-03 has been updated to eliminate the need to remove and install the radiator assembly to perform a radiator flush.
SSM 53759
Service Bulletin/Repair Instructions
After replacement of any TRON module, the gateway module (GWM) and the TRON capable modules can set diagnostic trouble codes (DTCs) U211A, U211B, U211C, U3034, U3035, U3036, U35D9, U35DA and/or U35DB if the secret authentication security keys are not aligned between the modules, a loss of communication is occurring between modules and/or a module is not responding. This may be a result of missing the new module secret authentication security key obtained when running the Ford Diagnosis and Repair System (FDRS) "Trusted Real-Time Operation Network (TRON) Module Authentication" procedure after replacement. When replacing a TRON capable module, run the FDRS "Trusted Real-Time Operation Network (TRON) Module Authentication" procedure in the GWM tool box, not in the toolbox of the module with the DTC's, to distribute a new set of secret authentication security keys to all TRON-capable modules. Using the specific vehicle identification number (VIN), refer to Workshop Manual (WSM), Section 418-00 and 418-01 for updated DTCs, applicable TRON module listings and pinpoint tests.
24B47 S1
Other
CERTAIN 2018-2024 MODEL YEAR VARIOUS VEHICLES — UPDATE SYNC SOFTWARE
OTA 24-PU0107-VI-FX SD
Over The Air
Quality improvements include - Headlamps won't turn on during Over the Air updates, reducing battery drain - Enhanced passive entry feature for a better customer experience. This update resets some vehicle settings, causing a Check Engine Light that disappears after a few key cycles.
SSM 53649
Service Bulletin/Repair Instructions
Some 2020-2023 F-Super Duty vehicles equipped with a 10R140 transmission may exhibit harsh or delayed engagement/shift concerns. Refer to Workshop Manual (WSM), Section 307-01 > Diagnosis and Testing for normal diagnostics. The WSM has been updated with all information from previously published articles related to this concern.
SSM 53638
Service Bulletin/Repair Instructions
After replacement of any TRON module, the gateway module (GWM) and the TRON capable modules can set diagnostic trouble codes (DTCs) U211A, U211B, U211C, U3034, U3035, U3036, U35D9, U35DA and/or U35DB if the secret authentication security keys are not aligned between the modules, a loss of communication is occuring between modules and/or a module is not responding. This may be a result of missing the new module secret authentication security key obtained when running the Ford Diagnosis and Repair System (FDRS) "Trusted Real-Time Operation Network (TRON) Module Authentication" procedure after replacement. When replacing a TRON capable module, run the FDRS "Trusted Real-Time Operation Network (TRON) Module Authentication" procedure to distribute a new set of secret authentication security keys to all TRON-capable modules. Using the specific VIN, refer to Workshop Manual (WSM), Section 418-00 and 418-01 for updated DTCs, applicable TRON module listings and pinpoint tests.
SSM 53602
Service Bulletin/Repair Instructions
Some 2022-2025 Ford or Lincoln vehicles may exhibit DTCs B142E:78, B1432:78, and/or B1433:54 diagnostic trouble codes (DTCs) in the CCM. This may be due to non-factory sized tires that may cause inaccurate speedometer readings that can impact the functionality of the CCM. When a vehicle is modified in this manner, replacement or realignment of the CCM may impact the normal operation of the system and/or performance of radar and camera-based features. Repair or replacement of the CCM when a vehicle is equipped with non-factory size tires may not be warrantable and subject to chargeback.
SSM 53569
Service Bulletin/Repair Instructions
Some 2021-2025 Ford and Lincoln vehicles may exhibit diagnostic trouble code (DTCs) U2100 and/or U3002 stored in the cruise control module (CCM), side obstacle detection control module LH (SODL), side obstacle detection control module RH (SODR), side obstacle detection control module C (SODCMC) and/or side obstacle detection control module D (SODCMD) after a module replacement.
SSM 53570
Service Bulletin/Repair Instructions
Some 2023 F-Super Duty vehicles equipped with a 12 inch center display screen and driver assistance package (minor feature code DBCAY) may exhibit the brakes applying without brake pedal input during parking lot type driving below 5 mph (8 km/h).
SSM 53521
Service Bulletin/Repair Instructions
Some 2023-2025 F-Super Duty vehicles may set diagnostic trouble codes (DTCS) U023A:00, U0159:00, and/or U0146:00 in the anti-lock brake system (ABS) module after the vehicle is remote started.
TSB 25-2107
Service Bulletin/Repair Instructions
This article supersedes TSB 25-2055 to update the labor time description.
SSM 53487
Service Bulletin/Repair Instructions
Some 2023-2025 F-Super Duty and 2023-2026 F-650/F-750 vehicles may exhibit an illuminated malfunction indicator light (MIL) with diagnostic trouble code (DTC) P0384 stored in the powertrain control module (PCM).
TSB 25-2082
Service Bulletin/Repair Instructions
This article supersedes TSB 24-2566 to update the Issue, Action, Service Procedure, and labor times associated with the Service Procedure from M-time to AP-time and add a cap
TSB 25-2083
Service Bulletin/Repair Instructions
This TSB supersedes article 24-2009 to update the model years affected, Issue, Action, Service Procedure, and labor times associated with the Service Procedure from M-time to AP-time and add a cap.
24-OTA IPC-24.9.B SD
Over The Air
Quality improvements -Better oil life monitoring accuracy -Enhanced display functions in various drive modes -Improves cluster graphics consistency
TSB 25-2055
Service Bulletin/Repair Instructions
Some of the vehicles listed in the Model statement above may exhibit at least one of the following conditions: * General system performance/stability/intermittent system reboot * Intermittent wireless CarPlay or Android Auto function * Phone related concerns with intermittent no audio or static * Navigation/global positioning system (GPS) related concerns through CarPlay and Android Auto * Alexa function consistency and stability * Charge Assist/Public Charging app inoperative (e-Transit only) This may be due to a concern with the software in the accessory protocol interface module (APIM).
SSM 53375
Service Bulletin/Repair Instructions
Some 2023-2025 F-Super Duty vehicles may exhibit an illuminated powertrain malfunction (wrench) indicator with diagnostic trouble codes (DTC) P2122, P2123, P2127, P2128, and/or P2138 stored in the powertrain control module (PCM).
TSB 25-2022
Service Bulletin/Repair Instructions
Some of the vehicles listed in the Model statement above may exhibit an engine coolant temperature gauge falsely reading at the high end of the normal range while towing in high ambient temperatures with no DTC stored in the PCM or warning messages present in the IPC. This may be due to the software in the IPC.
SSM 53366
Service Bulletin/Repair Instructions
Some 2022 F-Super Duty vehicles equipped with a 12.3 inch center display screen and 2023-2024 F-Super Duty vehicles may exhibit DTCs B1D08 and/or B1D09 stored in the trailer module (TRM) with a "Trailer Brake System Fault See Manual" message in the instrument panel cluster (IPC) when a trailer is not connected to the vehicle.
SSM 53360
Service Bulletin/Repair Instructions
Some 2023-2025 F-Super Duty and 2024-2025 F-150 vehicles were not produced with a factory wired keyless entry keypad.
25-OTA TCU-24.2.5.9 SD
Over The Air
Quality improvements include: -Robustness action to improve connectivity and location dependent features.
SSM 53340
Service Bulletin/Repair Instructions
Some 2020-2025 F-Super Duty vehicles equipped with a 6.7L engine may exhibit an illuminated malfunction indicator lamp (MIL) with cylinder injection pulse offset diagnostic trouble codes (DTC) P2B11, P2B13, P2B15, P2B17, P2B19, P2B1B, P2B1D, and/or P2B1F stored in the powertrain control module (PCM) when operating at elevations greater than 2500 feet (762 meters)
SSM 53341
Service Bulletin/Repair Instructions
Some 2023-2024 F-Super Duty vehicles equipped with a 6.7L engine may require replacement of the air conditioning condenser due to various concerns.
SSM 53305
Service Bulletin/Repair Instructions
Some 2017-2025 Ford and Lincoln vehicles equipped with a 10R60/10R80/10R80 MHT/10R100 transmission may exhibit a whine noise at idle and/or while driving.
SSM 53239
Service Bulletin/Repair Instructions
Some 2023-2025 F-Super Duty vehicles may require a replacement of the anti-lock brake system (ABS) module (2C219) during normal workshop manual (WSM) diagnostics.
SSM 53234
Service Bulletin/Repair Instructions
Some 2017-2025 F-Super Duty vehicles may exhibit a pull/drift condition during braking.
SSM 53232
Service Bulletin/Repair Instructions
Some 2023-2024 F-Super Duty vehicles equipped with a 6.7L engine may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble code (DTC) P0315 stored in the powertrain control module (PCM).
SSM 53225
Service Bulletin/Repair Instructions
Some 2023-2024 F-Super Duty vehicles may require a replacement of the anti-lock brake system (ABS) module (2C219) during normal workshop manual (WSM) diagnostics.
SSM 53201
Service Bulletin/Repair Instructions
Some 2023-2024 F-Super Duty vehicles may exhibit a turn signal fast flashing condition as a result of vehicle lighting modification performed during the upfitting process.
SSM 53199
Service Bulletin/Repair Instructions
Some 2023-2024 F-Super Duty vehicles built on or before 07-Oct-2024 may exhibit a condition where the SelectShift®/SelectShift™ and/or Tow Haul features of the transmission may not function or activate without operator input.
SSM 53172
Service Bulletin/Repair Instructions
Some 2023-2024 F-Super Duty vehicles with XL/XLT trim package and equipped with a 6.7L diesel engine, halogen headlamps and an engine block heater may have fit concerns of the provided front grille cover advised for usage in cold weather.
SSM 53169
Service Bulletin/Repair Instructions
Some 2023-2024 F-Super Duty vehicles built on or before 12-Jul-2024 and not equipped with an electronic steering actuator (ESA) may exhibit a popping/thumping/clunking/knocking noise from the steering column area while turning, accelerating, and/or braking.
SSM 53131
Service Bulletin/Repair Instructions
Some 2023-2024 F-Super Duty vehicles equipped with a wireless charging pad may exhibit an excessive buzzing noise from the WACM cooling fan.
24B27
Other
In affected vehicles, the Variable Displacement Oil Pump (VDOP) delivers oil to the engine at low pressure/capacity during idle conditions. Routine occurrences of prolonged idle time may result in excess wear to the engine camshaft lobes and valve tappet surfaces due to reduced lubrication. Over time, the engine may progressively run rough due to cylinder misfire. Additionally, customers may hear engine tapping noises and the Check Engine Light (CEL) may illuminate.
OTA SYNC 2.1.6.1 Super Du
Over The Air
Quality improvements: -Addresses Accessory protocol Interface Module reboot at start up -Customer will be able to use the passcode option to deinhibit the vehicles remotely.
SSM 53066
Service Bulletin/Repair Instructions
Some 2023-2024 F-Super Duty vehicles may exhibit various steering concerns such as perceived looseness and/or wander. WSM, Section 211-02 and 211-03 > Diagnosis and Testing has been updated to improve diagnostics.
OTA 23-PU-0721-SPDK-FX SD
Over The Air
Quality improvements include: - Robustness action to improve the Power Distribution Box in order to eliminate battery drainage, high key off load events and set a Diagnostic Trouble Code notification of issues for easier diagnosis.
SSM 53040
Service Bulletin/Repair Instructions
While performing a transmission repair on some 2012-2024 Ford and Lincoln vehicles, a transmission seal kit may be on backorder due to supply chain interruptions. While performing a transmission repair on some 2012-2024 Ford and Lincoln vehicles, a transmission seal kit may be on backorder due to supply chain interruptions.
OTA ECG-24.2.4.10.1 SD
Over The Air
Quality improvements include: Networking quality for a better experience with software updates Recommend we do not TREAD - no bug fixes.
OTA ECG-24.2.4.10 SD
Over The Air
Quality improvements include: -Addresses customers locked out of the vehicle 30 minutes post key off -Addition of vehicle start inhibit for the fleet vehicles, blocking the ignition cycle if the fleet owner executes it. -Customers will see the "Share Vehicle Analytics" toggle after using the In-Voice Vehicle Feedback feature, ensuring it is submitted to Ford's system for analysis
SSM 53018
Service Bulletin/Repair Instructions
Some 2021-2024 Ford and Lincoln vehicles may exhibit diagnostic trouble codes (DTCs) U2100 and/or U3002 stored in the cruise control module (CCM), side obstacle detection control module LH (SODL), side obstacle detection control module RH (SODR), side obstacle detection control module C (SODCMC) and/or side obstacle detection control module D (SODCMD) after a module replacement.
SSM 52967
Service Bulletin/Repair Instructions
Some of the following vehicles may exhibit a condition where the passive key will not program to the vehicles:
SSM 52980
Service Bulletin/Repair Instructions
Some of the following vehicles may exhibit one passive key that is unable to start the vehicle or activate the passive entry feature; however, all remote keyless entry (RKE) physical button functionality works correctly and the second passive key will have full/correct functionality (including being able to start the vehicle):
SSM 52935
Service Bulletin/Repair Instructions
Some 2023-2024 F-Super Duty vehicles equipped with a 6.8L or 7.3L engine may exhibit an illuminated malfunction indicator lamp (MIL) with various EVAP system diagnostic trouble codes (DTC) stored in the powertrain control module (PCM).
OTA SU10.1.0 SuperDuty
Over The Air
Quality Improvements include- -Customer will be able to enable and disable Intelligent power toggle button. -SYNC improvements to provide a more reliable user experience. -Customer will be able to manually de-inhibit the vehicle by typing the "passcode available" on the Fleet Portal to the SYNC screen. - For 2024MY only, Rear Seat Occupant Center Screen Alert message will appear for 10s even if customer opens the door before shutting off the engine.
SSM 52925
Service Bulletin/Repair Instructions
Some 2020-2024 Explorer/Aviator/Corsair, 2021-2024 F-150/Bronco, 2023-2024 F-Super Duty, and 2024-2025 Nautilus vehicles may experience the overhead console sunglass bin cannot be locked in a closed position.
OTA SU 10.1.1 Super Duty
Over The Air
`-Improved connectivity. -Reduces TCU based Key Off Load battery drain. - Map orientation improvement - removes false"IP Configuration Failure" message when wrong WiFi password is entered. - Improves functionality of Stolen Vehicle Services
24B27 S3
Service Bulletin/Repair Instructions
In affected vehicles, the Variable Displacement Oil Pump (VDOP) delivers oil to the engine at low pressure/capacity during idle conditions. Reason for supplement: software now available/additonal technician information
SSM 52852
Service Bulletin/Repair Instructions
018-2024 F-150/F-Super Duty - Tailgate Step Binds/Will Not Open Or Opens/Pops Up While Driving
24-OTA ECG-24.2.5.6.2 SD
Over The Air
Quality Improvement include: -Update to Enhanced Central Gateway (ECG) module software to prevent battery draining when vehicle is parked. - Addresses Accessory Protocol Interface Module (SYNC) displaying update status as not completed. - Addresses potential vehicle no start after OTA update.
TSB 24-2256
Service Bulletin/Repair Instructions
Some 2023-2024 F-Super Duty vehicles built on or before 22-Jul-2024 and equipped with a 6.7L engine may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble codes (DTC) P203B, P206B, and/or P2201:92 stored in the powertrain control module (PCM). This may be due to the software in the PCM. To correct the condition, follow the Service Procedure to reprogram the PCM using the latest software level of the Ford Diagnosis and Repair System (FDRS) scan tool.
SSM 52811
Service Bulletin/Repair Instructions
Some 2023 F-Super Duty vehicles equipped with a 6.7L engine may exhibit an inaccurate intelligent oil life monitor reading zero percent oil life after 1000 miles (1609 km) under normal vehicle usage due to the software in the instrument panel cluster (IPC).
24-PU0107-EM-TSQ SD
Over The Air
Quality Improvements in diesel engine calibration software for smoothness of acceleration
SSM 52764
Service Bulletin/Repair Instructions
Some 2023 F-Super Duty vehicles may exhibit the vehicle's center display screen stuck on 75th Anniversary logo and after multiple ignition cycles may default to a black center display screen. This may be due to the TCU software. To correct the condition, perform a battery reset. Inform customers that engineering is currently working on a solution for this condition and will be released via a software update delivered over-the-air (OTA) expected in October 2024. Software will update automatically if vehicle connectivity is enabled in the vehicle's settings.
24B27 S2
Service Bulletin/Repair Instructions
Certain 2020-2024 Super Duty and 2021-2025 Model Year Econoline Equipped With a 6.8L or 7.3L Gasoline Engine Powertrain Control Module (PCM) Software Update REASON FOR THIS SUPPLEMENT • Software Availability Update: Software is now available to repair 2021-2022 and 2025 Model Year Econoline vehicles. The service action has been updated accordingly. • Technical Information: IDS programing information has been added for 2021-2023 Model Year Econoline Vehicles.
SSM 52730
Service Bulletin/Repair Instructions
Some 2023-2024 F-Super Duty and 2024 F-150/Nautilus vehicles may set DTC U211B:51 in the telematics control unit (TCU) module after a software update on the TCU is performed at dealer or via over the air (OTA) Update. The DTC U211B:51 in the TCU has no effect on vehicle functionality or connectivity. Replacement or reprogramming of the TCU will not resolve this condition. DTC U211B:51 should be ignored if no other DTCs are present in the TCU and no symptoms present. No further service action is required.
24-PU0107-EM-TSQ SuperDut
Over The Air
Quality improvements include: Diesel engine software calibration for smoothness of acceleration
24-PU0302-CDT-ADJ SuperDu
Over The Air
Quality improvements include: -Improvement to reduce false MIL warning which are related to advance driver assist features.
TSB 24-2210
Service Bulletin/Repair Instructions
This article supersedes TSB 23-2426 to update the list of modules needing a software update in the Service Procedure. Some 2023 F-Super Duty chassis cab vehicles equipped with a 6.7L engine may exhibit an engine coolant temperature gauge falsely reading at the high end of the normal range while towing in high ambient temperatures with no diagnostic trouble codes (DTC) stored in the powertrain control module (PCM) or warning messages present in the instrument panel cluster (IPC). This may be due to the software in the IPC. To correct the condition, follow the Service Procedure to reprogram the IPC. Note: Some vehicles built on or before 28-Feb-2023 may have TSB 23-2426 performed previously, but no IPC software update was available at that time. NOTE: The IPC software update that addresses the symptom listed in this bulletin may have been sent via Ford Power-Up software updates delivered over-the-air (OTA) to connected vehicles that have automatic updates enabled through the center display screen. Enter the vehicle identification number (VIN) in Professional Technician System (PTS) and check the "OTA Dashboard" under the "Connected Vehicle" tab for OTA update history. If an update to the IPC has successfully completed recently and the customer is reporting thesymptoms are no longer present, this article may not apply.
SSM 52656
Service Bulletin/Repair Instructions
Some 2021-2024 F-150/Bronco and 2023-2024 Escape/F-Super Duty vehicles built with SYNC 4 require a connected phone with Android Auto or Apple CarPlay active to enable voice interactions and use of the steering wheel voice control button. This is due to the affected vehicles not having built in voice interactions capability. Vehicles with built in voice interaction capability can be identified as also being equipped with the built in connected navigation feature which includes a navigation tab on the center display screen. Diagnostics should only be performed for voice interactions on vehicles equipped with built in voice interaction capability or with Android Auto or Apple CarPlay active.
24L01
Service Bulletin/Repair Instructions
Certain 2023 Model Year Super Duty F450 - F550 Vehicles Equipped with a 6.7L Diesel Engine Certified Clean Idle Label Installation The affected vehicles were assembled without the required Certified Clean Idle Label installed. Owners in jurisdictions which require a Certified Clean Idle Label for extended vehicle idling may be ticketed for violation of heavy-duty vehicle idling laws.
24B27 S1
Service Bulletin/Repair Instructions
Certain 2020-2024 Super Duty and 2021-2025 Model Year Econoline Equipped With a 6.8L or 7.3L Gasoline Engine Powertrain Control Module (PCM) Software Update In affected vehicles, the Variable Displacement Oil Pump (VDOP) delivers oil to the engine at low pressure/capacity during idle conditions. Routine occurrences of prolonged idle time may result in excess wear to the engine camshaft lobes and valve tappet surfaces due to reduced lubrication. Over time, the engine may progressively run rough due to cylinder misfire. Additionally, customers may hear engine tapping noises and the Check Engine Light (CEL) may illuminate
SSM 52629
Service Bulletin/Repair Instructions
Some 2023-2024 F-Super Duty vehicles may have difficulty coming out of transport mode. This may be due to the vehicle entering temporary normal mode. This can be caused by the body control module (BCM) not registering 5 brake pedal presses prior to the hazard button being pressed 4 times.
OTA 23-PU-0721-RE-COMSD
Over The Air
Quality improvements include: -Robustness action to prevent against false overheat MIL & DTC after OTA updates. - IPC Revert to Home Screen at start up key cycle. -Compass direction can be seen directly on dashboard.
OTA-22-PU1009-SMN-MGTH SD
Over The Air
Quality improvements include: -Seats Modules enhancement to address Key Off Load issues
SSM 52606
Service Bulletin/Repair Instructions
Some 2023-2024 F-Super Duty vehicles equipped with a keyed ignition may exhibit a "Vehicle May Not Start/Restart Service Now" message in the instrument panel cluster (IPC) with diagnostic trouble code (DTC) U300A:01 stored in the body control module (BCM). This may be due to an obstruction of the ignition key due to a mispositioned grommet around the ignition lock cylinder. To correct this condition, reseat the grommet. This may require full or partial removal of the center instrument panel trim which the grommet seats into. Refer to Workshop Manual (WSM), Section 501-12. Once complete, make sure there is no restriction to movement and retest. If the condition persists, refer to normal diagnostics in WSM, Section 211-05.
SSM 52595
Service Bulletin/Repair Instructions
When replacing the E clutch hub (7P211) on 2020-2024 F-Super Duty and 2024-2025 F-650/F-750 vehicles equipped with a 10R140 transmission, a new washer (7482) has been added and must be installed with the new updated E clutch hub. Refer to the Workshop Manual (WSM), Section 307-01B for proper installation of the washer. Refer to the parts catalog for the appropriate part numbers for the E clutch hub and the washer.
SSM 52597
Service Bulletin/Repair Instructions
2024 F-Super Duty vehicles equipped with a diesel engine and dual generators built on or after 02-May-2024 now utilize an accessory drive belt that is grooved on one side only. Prior to this build date, a dual groove accessory drive belt was used for this application. The accessory drive belt should not be considered a misbuild and not be changed to the dual-sided design.
TSB 24-2142
Service Bulletin/Repair Instructions
This article supersedes TSB 23-2376 to update the Part List and the Service Procedure. Some 2022-2024 F-550 and F-600 F-Super Duty vehicles equipped with a 10R140 automatic transmission and 6.7L diesel engine may exhibit an illuminated powertrain malfunction (wrench) indicator with diagnostic trouble codes (DTCs) P2704 and P0771 stored in the transmission control module (TCM) with poor shift quality and over 5,000 miles (8,000 km) in service. This may be due to wear between the input shaft and the E clutch hub causing the input shaft O-rings to become damaged resulting in an open E clutch circuit. To correct this condition, follow the Service Procedure to replace the E clutch hub and input shaft O-rings.
OTAPU-0721-KOL-RSWSCCM SD
Over The Air
Quality improvements include: - Robustness to improve the with Rain Sensor automatic wiper and courtesy wiper features. - Robustness action to improve the Steering Column Control Module (SCCM) Key Off Load (KOL) Issue.
SSM 52590
Service Bulletin/Repair Instructions
Some 2023-2024 F-Super Duty vehicles may require a replacement of the anti-lock brake system (ABS) module for various reasons. Replacing the ABS module may result in an error state with diagnostic trouble code (DTC) C0020:64 stored in the ABS module due to the Ford Diagnosis and Repair System (FDRS) software. If directed to replace the ABS module (2C219) during normal diagnostics in the Workshop Manual, replace the complete ABS module/hydraulic control unit (2C215) instead to avoid this error state. Monitor OASIS for updates.
TSB 24-2137
Service Bulletin/Repair Instructions
Some 2023-2024 F-Super Duty vehicles equipped with a flowthru floor console may exhibit a media bin door that will not open or is difficult to operate. This may be due to a missing or damaged guide finger and/or latch pin on the underside of the media bin. To correct the condition, follow the Service Procedure to replace the media bin at the front of the floor console, inspecting the guide finger and latch pin, and submitting photos in a Vehicle Concern Report in OASIS.
SSM 52576
Service Bulletin/Repair Instructions
2023-2024 F-Super Duty/F-53 Motorhome Chassis/F-59 Commercial Stripped Chassis and 2023-2025 F-650/F-750/E-Series vehicles equipped with a Dana rear axle and built on or after 01-Nov-2022 may have orange/red RTV sealant used as the gasket on the differential housing cover. This does not indicate any previous repairs as it is used by Dana during assembly.
SSM 52574
Service Bulletin/Repair Instructions
Some vehicles equipped with SYNC4 may exhibit one or more of the following symptoms after all currently available accessory protocol interface module (APIM) software updates have been performed. - General system performance, stability, and intermittent system reboots. - Intermittent Wireless CarPlay or Android Auto function. - Phone related concerns with intermittent No Audio or Static. - Navigation/global positioning system (GPS) related concerns through CarPlay and Android Auto. - Alexa function consistency and stability. These symptoms may be due to the software in the APIM. Replacing the APIM will not resolve these symptoms for the customer. Before returning the vehicle to the customer, review the procedures within Workshop Manual, Section 415-00 and ensure the latest APIM software is installed. Refer to General Service Bulletin (GSB) 23-7146 for help determining the latest available level of software. IMPORTANT: some module software updates will only display as available on Ford Diagnosis and Repair System (FDRS) after prerequisite modules are updated. This may require the technician to update certain modules multiple times during the service visit, before the latest APIM software is accessible in FDRS. If symptoms continue after latest APIM software has been installed, inform customers that Ford is working on additional software enhancements which are expected to be delivered over-the-air (OTA) by Q4 2024 on F-150, F-150 Lightning, Mustang Mach-E, Mustang, Escape, Corsair, Expedition, Navigator, Bronco, Mustang, and 2023-2024 F-Super Duty. Software will update automatically if vehicle connectivity is enabled in the vehicle's settings. For all other vehicles with SYNC4, schedule a service visit for customers in October 2024, when the updated APIM software is expected to be available to dealers. Monitor OASIS for additional information.
OTATCU24.2.4.8SD
Over The Air
Quality improvements include: - When pre theft event occurs customers will get a notification via Fordpass App. Secondarily, if customer vehicle stolen then call center will be able recieved theft location reports
SSM 52548
Service Bulletin/Repair Instructions
Various vehicles equiped with 10R80/10R80 MHT/10R100/10R140 transmissions may require replacement of the seal kits (7153) when internal repairs are being performed. These kits come with 4 wheel drive (4WD) seals and will no longer include the 2WD seals. When working on a 2WD vehicle, any 2WD seals must be ordered separately. Refer to the parts catalog for the proper 2WD seals required.
OTA22PU1009SD
Over The Air
Quality improvements include: - Seats Modules enhancement to address Key Off Load issues
SSM 52524
Service Bulletin/Repair Instructions
Some 2023-2024 F-Super Duty vehicles built on 22-May-2023 and through 15-Dec-2023 may require repairs of the power steering system for various reasons. If repairing a power steering fluid leak at or near the power steering fluid cooler, a worm clamp (part number 376240-S100) can be used adjacent to the factory clamp in lieu of steering hose replacement for any power steering hoses affected by the repair.
SSM 52500
Service Bulletin/Repair Instructions
Some 2023 F-Super Duty vehicles equipped with a 6.7L engine may exhibit an illuminated MIL with diagnostic trouble code (DTC) U3012 present in the powertrain control module (PCM). This may be due to the software in the body control module (BCM) and does not affect vehicle operation. To correct the condition, reprogram the BCM using the latest software level of the Ford Diagnosis and Repair System (FDRS) scan tool. For claiming, use causal part 15604 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.
SSM 52476
Service Bulletin/Repair Instructions
All accessory stick-on keyless entry keypads come with a wallet card containing the master code. If the accessory keypad was factory installed, this card will be placed in the glove box and should be handed to the vehicles owner during initial delivery. Unlike the integrated (wired) factory keypad, the accessory keypad master code cannot be retrieved from the vehicle using a diagnostic scan tool. If the wallet card for an accessory keypad is lost, follow these steps to recover the code. Dealer Key Code access is granted through the Dealer Program Enrollment System (DPES); dealership management can authorize users. The authorized user must go to FMCDealer.com > Parts and Service > Parts Product Line Information > Keys/Entry Devices > Aftermarket Keyless Entry Keypad Code Access. Follow the instructions on the screen to obtain the master code for the accessory keypad.
SSM 52477
Service Bulletin/Repair Instructions
Some 2023-2024 F-Super Duty vehicles may exhibit various diagnostic trouble codes (DTCs) related to the steering angle sensor. Prior to any diagnosis, determine if the vehicle is equipped with an electronic steering actuator (ESA), also referred to as the power steering control module (PSCM), so appropriate pinpoint tests are followed. The ESA is located on the steering shaft and can be seen through the left fender opening or under the hood near the driver's side frame rail. Refer to the Workshop Manual (WSM), Section 211-02 for images as needed. For vehicles equipped with an ESA, the steering angle sensor is integrated into the ESA. For vehicles not equipped with ESA, the steering angle sensor is integrated into the steering column control module, behind the clockspring. The pinpoint tests for the steering angle sensor in the WSM will specify what test or steps to follow based on presence of ESA. Failure to follow the proper pinpoint test may lead to improper diagnosis and repair.
SSM 52467
Service Bulletin/Repair Instructions
Some 2022 F-Super Duty vehicles equipped with a 12.3 inch center display screen and 2023-2024 F-Super Duty vehicles may exhibit DTCs B1D08 and/or B1D09 stored in the trailer module (TRM) with a Trailer Brake System Fault See Manual message in the instrument panel cluster (IPC) when a trailer is not connected to the vehicle. This may be due to water intrusion at the back side of the trailer tow connector. Disconnect connector C4099 from the back of the trailer tow connector (14489). Inspect connector C4099 and the mating socket on the back of the trailer tow connector for signs of corrosion or damage. If corrosion or damage is present at either connector, replace both the female side of the C4099 connector using service pig tail kit (3U2Z-14S411-JXC) and the trailer tow connector. If corrosion or damage is not present, refer to the Workshop Manual (WSM) Section 417-01 Exterior Lighting, Diagnosis and Testing for additional diagnosis. For claiming, use causal part 13A576 and applicable labor operations in Section 01 of the Service Labor Time Standards (SLTS) Manual.
SSM 52455
Service Bulletin/Repair Instructions
Some 2023-2024 F-Super Duty/F-53 Motorhome/F-59 Commercial Stripped Chassis or 2023-2025 E-Series/F-650/F-750 vehicles equipped with a gas engine may exhibit an illuminated MIL with ignition system DTC(s) P0352, P0353, P0354, P0355, P0357, P2303, P2306, P2309, P2312, P2318, P2304, P2307, P2310, P2313, P2319, and/or P2322 set in the powertrain control module (PCM). This may be due to incorrect cylinder to DTC mapping within the PCM. This means the DTCs listed may set against the incorrect cylinder. Even though the cylinder to DTC mapping is incorrect in the PCM, the presence of these DTCs means that a real ignition system concern is present that requires diagnosis and repair. Prior to performing a pinpoint test for one of the listed DTCs, it will be necessary to identify the correct cylinder that has the issue. Do this by using the Ford diagnosis and repair system (FDRS) to perform a cylinder power balance test. If the results show two cylinders dropping out, begin diagnosing the ignition system components for the cylinder that is dropping out and not setting an ignition related DTC. Due to the incorrect incorrectcylinder to DTC mapping, the PCM will shut off fuel to the cylinder that the PCM has triggered a DTC against. Diagnosing the cylinder that does not set an ignition DTCand drops during the power balance test, will verify the identity of the cylinder that has the concern. If only onecylinder is dropping out, start diagnostics with that cylinder. Refer to the Workshop Manual, Section 303-07A/C.
OTASU6.3.0SYNCSD
Service Bulletin/Repair Instructions
Quality improvements include: -Robustness action to improve the SYNC reboot issue that may occurs after 2 hours of continuous use. -Rear Seat Occupant Alert will re-trigger after Clear Exit Assist Alert ends. -Various other vehicle enhancement updates includes In vehicle Voice Feedback, Phone as a Key, Enable Customer Approach Detectability.
OTASU610ECG2RC9
Service Bulletin/Repair Instructions
Quality improvements include: Rear Seat Occupant Alert will re-trigger after Clear Exit Assist Alert ends. Share Vehicle Analytics Customer Connectivity Setting toggle will become visible and be set to a regionally dependent default value. User (Fleet Owner) shall have the ability to execute inhibit/de-inhibit and scheduled inhibit/de-inhibit requests to vehicle.
SSM 52424
Service Bulletin/Repair Instructions
Some 2023-2024 F-Super Duty vehicles equipped with a perimeter alarm and built on or before 27-Mar-2024 may exhibit a false alarm activation intermittently. This may be due to the software in the body control module (BCM). Monitor the BCM alarm event parameter identifications (PID). If ALARM_EVT_1/2/3/4 show a value of Intrusion Sensor, reprogram the BCM using the latest software level of the Ford Diagnosis and Repair System (FDRS) diagnostic scan tool. For claiming, use causal part 15604 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.
SSM 52420
Service Bulletin/Repair Instructions
Some 2023-2024 F-Super Duty vehicles may exhibit an illuminated powertrain malfunction (wrench) indicator with diagnostic trouble codes (DTC) P2122, P2123, P2127, P2128, and/or P2138 stored in the powertrain control module (PCM). The vehicle may or may not exhibit a perceived lack of power intermittently. Perform a wiggle test of connector C1580 at the left rear of the engine compartment while the engine is at normal operating temperature. Perform a visual inspection of pins 18 through 29 as well as a terminal fit test using the appropriately sized flex probe. Repair as necessary. Refer to Wiring Diagram Cell 005. If no concerns are found, refer to Workshop Manual (WSM), Section 310-02 for normal diagnostics.
SSM 52389
Service Bulletin/Repair Instructions
Some 2022-2024 F-Super Duty vehicles equipped with a 6.7L engine may exhibit an illuminated malfunction indicator lamp (MIL) with only diagnostic trouble code (DTC) U3012 stored in the PCM. If no drivability concerns or other DTCs are present, perform normal diagnostics per the Workshop Manual (WSM). If diagnostics lead to the powertrain control module (PCM) or body control module (BCM), the replacement of the PCM and/or the BCM will not resolve this concern. This illuminated MIL with DTC U3012 does not affect vehicle durability and no additional diagnosis or service is required for this condition at this time. Inform customers that they can continue to drive the vehicle and engineering is currently working on a solution for this condition. Monitor OASIS for additional information and schedule service appointments for customers once the repair becomes available.
TSB 24-2083
Service Bulletin/Repair Instructions
This article supersedes TSB 24-2030 to update the production fix date. Some 2023-2024 F-Super Duty vehicles built on or before 07-Feb-2024 and equipped with a 6.7L engine may exhibit an intermittent interruption of a split shaft PTO system installed by an upfitter. This may be due to the software in the powertrain control module (PCM).
OTAPU0107VIFXSD
Service Bulletin/Repair Instructions
Quality Improvements include: - Fixing the headlamp staying ON issue during the BCM OTA update
SSM 52363
Service Bulletin/Repair Instructions
Some 2023-2024 F-Super Duty vehicles equipped with a trailer brake control module may exhibit a Trailer Disconnected message after cycling the ignition off and back on with a trailer connected. This may be due to the presence of an integrated battery charger on a trailer equipped with electric over hydraulic brakes. If trailer functionality is restored after unplugging and plugging the trailer connector back in while the ignition is on, this condition can be corrected by downloading and performing the Trailer Brake Configuration application using the latest version of the Ford Diagnosis and Repair System (FDRS) diagnostic scan tool. For claiming, use causal part 19H332 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.
SSM 52357
Service Bulletin/Repair Instructions
Some 2021-2024 Bronco Sport vehicles equipped with a 1.5L EcoBoost engine may exhibit water coolant pump leaks. This may be due to contamination in the coolant system. To correct this condition and prevent recurrent water pump failures, perform a coolant system flush. Refer to the Workshop Manual (WSM), Section 303-03A Engine Cooling - 1.5L EcoBoost > General Procedures > Engine Cooling System Flushing > Steps 1-8. Then replace the coolant pump. Refer to the WSM, Section Engine Cooling - 1.5L EcoBoost > Removal and Installation. Fill and bleed the coolant system properly. Refer to the WSM, Section 303-03A Engine Cooling - 1.5L EcoBoost > General Procedures > Engine Cooling System Draining, Vacuum Filling and Bleeding. Note: Repeat steps 10-12 a total of 10 times to remove any remaining air trapped in the system.
TSB 24-2066
Service Bulletin/Repair Instructions
This TSB supersedes article 24-2036 to update the vehicles affected. Some 2023-2024 F-Super Duty pickup vehicles built on or before 02-Jan-2024 equipped with a 6.7L engine may exhibit an illuminated MIL with diagnostic trouble codes (DTC) P0133, P0139, and/or P0145 stored in the powertrain control module (PCM). This may be due to the software in the PCM and does not affect vehicle operation.
OTAPU0107EMTSQSD
Service Bulletin/Repair Instructions
Quality Improvements include: - To Improve the shift quality and more accurate OBD in-use performance ratios for Evap Monitor
SSM 52345
Service Bulletin/Repair Instructions
Some 2022-2024 various Ford/Lincoln vehicles equipped with SYNC 4 may experience concern where customers are receiving an error message when trying to enroll in connected services. This may be due to the gateway module (GWM) software. To correct the concern, download and run the Transport and Factory Mode Deactivation app: under HS1 modules select BCM > Transport and Factory Mode > Download > Run. When the pop-up message appears for Change Vehicle Mode - Transport/Factory/Normal Mode, press OK. This will proceed to the Transport and Factory Mode Deactivation screen, select Unlock Vehicle Connectivity Settings (21 MY + Vehicles). A pop-up message appears noting Vehicle Is Now In Normal Mode, select OK. This will return to the Transport and Factory Mode Deactivation screen, select Exit. A final pop-up notification stating that the application is finished, select OK. For claiming, use causal part 14G490 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.
OTAPU0721WINOTUS
Service Bulletin/Repair Instructions
Quality Improvements include: - Fix for Window One touch operation
TSB 24-2055
Service Bulletin/Repair Instructions
Some 2023 F-Super Duty vehicles equipped with a 6.7L engine may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble code (DTC) P20A5 stored in the powertrain control module (PCM). This may be due to the software in the glow dosing module (GDM) and does not affect vehicle operation. Due to on-board diagnostic (OBD) functionality, the GDM may be referred to as the secondary OBD control module (SOBDMC) in the Ford Diagnosis and Repair System (FDRS) scan tool.
SSM 52333
Service Bulletin/Repair Instructions
Many body control module C (BCMC) warranty return parts are coming back with no trouble found. To verify that the BCMC is at fault prior to replacing, perform the following. First, disconnect the battery then check all BCMC connectors for terminal pushout, pin damage, spread terminals, and corrosion. Refer to Workshop Manual Section 100-00 Wire Terminal Inspection and Replacement. If none found, reconnect the BCMC and battery terminals then recheck functionality. If concern still exists, proceed with BCMC replacement.
SSM 52335
Service Bulletin/Repair Instructions
For 2015-2024 Ford and Lincoln vehicles equipped with turbocharged engines and customer concern of an engine oil leak, refer to Workshop Manual (WSM), Section 303-00 for oil leak inspection and testing methods. Ford has evaluated turbochargers replaced for oil leak symptoms and although oil may collect on the external surface of a turbocharger, it is extremely rare for a turbocharger assembly to be the root cause of the oil leak. Careful inspection of the turbocharger oil feed and drain tubes should be performed along with the recommended WSM procedures as needed. Warranty claims for turbocharger replacement going forward will be assessed.
SSM 52328
Service Bulletin/Repair Instructions
Some 2021-2024 Bronco/F-150, 2023-2024 Escape/F-Super Duty vehicles equipped with SYNC 4 may experience a concern during accessory protocol interface module (APIM) programming where the vehicle's center display screen indicates USB Error. This may be due to a lack of memory space available to perform the APIM software update. If it is a memory concern, the Ford Diagnosis and Repair System (FDRS) will provide an option to delete the voice application. Re-enter the module programming and when prompted, do not select first option - SYNC Module (APIM) Software Update, select the second option - Delete Voice Application(s) From Module. Once deleted, run the SYNC Module (APIM) Software Update as directed, this will update the software and automatically reload the voice app. If the voice delete option is not available, continue with normal diagnostics in the Workshop Manual, Section 418.
SSM 52314
Service Bulletin/Repair Instructions
During service and repair requiring removal and replacement of a crankshaft bolt and/or crankshaft damper, achieving proper torque of the crankshaft pulley bolt is critical. Incorrect torque may allow the bolt to loosen resulting in the timing gear breaking and engine damage. Replacement of the bolt is critical to the repair and accurately following the installation procedure in the Workshop Manual (WSM) Section, 303-01 is extremely important. The bolt torque procedure can be found in the crankshaft front seal removal and installation procedure or in the engine assembly procedure.
SSM 52317
Service Bulletin/Repair Instructions
2023 F-Super Duty, 2023-2024 Expedition, 2024 Nautilus/F-150 vehicles will exhibit no light emitting diode (LED) confirmation from the key fob indicating that the vehicle has remote started (or not remote started). Factory key fobs with remote start no longer contain a LED feedback indicator. Do not replace the key fob for this condition. This is a normal operating characteristic and no service action is necessary.
SSM 52308
Service Bulletin/Repair Instructions
Some 2022 F-Super Duty vehicles equipped with a 12.3 inch center display screen and 2023-2024 F-Super Duty vehicles may exhibit DTCs B1D08:11 and/or B1D09:11 stored in the trailer module (TRM) with a Trailer Brake System Fault See Manual message in the instrument panel cluster (IPC) when a trailer is not connected to the vehicle. This may be due to water intrusion at the back side of the trailer tow connector. Inspect connector C4099 and the trailer tow connector (14489) for signs of corrosion or damage. If corrosion or damage is present at either connector, replace the female side of the C4099 connector using service pig tail kit (3U2Z-14S411-JXC) and the trailer tow connector. If corrosion or damage is not present, refer to the Workshop Manual (WSM) Section 417-01 Exterior Lighting, Diagnosis and Testing for additional diagnosis. For claiming, use causal part 14489 and applicable labor operations in Section 01 of the Service Labor Time Standards (SLTS) Manual.
SSM 52299
Service Bulletin/Repair Instructions
Some 2023-2024 F-Super Duty vehicles equipped with a 6.7L engine may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble codes (DTC) U02A2, P206B, P203B, P208A, P20FA, P20FD, and/or P20FC stored in the powertrain control module (PCM). Before performing normal diagnostics, inspect connectors C1273C (32 pin) and C406 (14 pin) for proper connection. Also disconnect and inspect C1415 (32 pin), C406 (14 pin), C4863 (7 pin) and C4864 (5 pin) on the 14405 vehicle harness for signs of terminal push out, water intrusion and/or corrosion. Refer to the Wiring Diagram for connector locations. Repair as necessary. Refer to Wiring Diagram Cell 005 for repair procedures.
24B05
Service Bulletin/Repair Instructions
Certain 2023 Model Year Super Duty and Transit Vehicles Equipped with 10R Transmissions - Main Control Assembly Bolt Inspection
SSM 52271
Service Bulletin/Repair Instructions
Some 2023 F-Super Duty vehicles equipped with a 12 inch center display screen and driver assistance package DBCAY (minor feature code) may exhibit the brakes applying without brake pedal input during parking lot type driving below 5 mph (8 km/h). To confirm a vehicle is built with a certain minor feature code, review the build information by double-clicking the vehicle identification number (VIN) in the upper left corner in the Professional Technician System (PTS) OASIS report. This may be due to the Front Brake Assist feature of the vehicle. If the customer finds this feature too sensitive, it can be turned off in the vehicle's center display screen in the Features > Driver Assistance menu. This feature is unrelated to the Pre-Collision Assist feature of the vehicle. To disable the pop-up message that Front Brake Assist is off every time the vehicle is restarted and permanently disable the feature, download and perform the IPMA - Image Processing Module A (IPMA) Configuration application using the latest version of the Ford Diagnosis and Repair System (FDRS) diagnostic scan tool. For claiming, use caus
TSB 24-2036
Service Bulletin/Repair Instructions
Some 2023-2024 F-Super Duty chassis cab vehicles built on or before 02-Jan-2024 equipped with a 6.7L engine may exhibit an illuminated MIL with diagnostic trouble codes (DTC) P0133, P0139, and/or P0145 stored in the powertrain control module (PCM). This may be due to the software in the PCM and does not affect vehicle operation. To correct the condition, reprogram the PCM and transmission control module (TCM).
TSB 24-2030
Service Bulletin/Repair Instructions
Some 2023-2024 F-Super Duty vehicles equipped with a 6.7L engine may exhibit an intermittent interruption of a split shaft PTO system installed by an upfitter. This may be due to the software in the PCM. To correct the condition, follow the Service Procedure to reprogram the powertrain control module (PCM) and the transmission control module (TCM).
SSM 52213
Service Bulletin/Repair Instructions
Some 2022-2023 F-150 and 2023 F-Super Duty vehicles equipped with a direct current/alternating current converter module A (DCACA) inverter (minor feature code HUKAK) may exhibit a Please Contact Authorized Dealer For Service message in the center display screen with DTC P0A93:96 stored in the DCACA. This may be due to the software level of the DCACA and has no effect on vehicle operation. To confirm a vehicle is built with a certain minor feature code, review the build information by double-clicking the vehicle identification number (VIN) in the upper left corner in the Professional Technician System (PTS). To correct this condition, reprogram the DCACA to the latest software level using the latest version of the Ford Diagnosis and Repair System (FDRS) scan tool. For claiming, use causal part 19G317 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.
SSM 52192
Service Bulletin/Repair Instructions
Some 2023-2024 F-Super Duty vehicles equipped with a 6.7L engine may require fuel injector removal and replacement for various reasons. Fuel injector o-ring and supply tube kits LC3Z-9229-A and LC3Z-9229-B for 2020-2022 F-Super Duty vehicles should be utilized when instructed to replace these parts in Workshop Manual, Section 303-04. The parts catalog is in the process of being updated.
SSM 52188
Service Bulletin/Repair Instructions
2024 F-Super Duty vehicles are equipped with XL-22 (WSS-M2C184-A1) high temperature power steering fluid that looks like clear hydraulic fluid. This fluid is an improvement in high temperature and thermal oxidative stability compared to Mercon LV. This power steering fluid is also compatible and highly recommended to use when filling or topping off power steering systems of all 2012-2023 F-Super Duty vehicles originally equipped with Mercon LV.
TSB 24-2009
Service Bulletin/Repair Instructions
This TSB supersedes article 23-2386 to update the Service Procedure. Some 2023 F-Super Duty vehicles equipped with a 12.3 inch instrument cluster display screen may exhibit various concerns with the instrument panel cluster (IPC). This may be due to the software in the IPC. IPC software update that addresses the symptom listed in this bulletin may have been sent via Ford Power-Up software updates delivered over-the-air (OTA) to connected vehicles that have automatic updates enabled through the center display screen. Enter the vehicle identification number (VIN) in Professional Technician System (PTS) and check the OTA Dashboard under the Connected Vehicle tab for OTA update history. If an update to the IPC has successfully completed recently and the customer is reporting the symptoms are no longer present, this article may not apply.
SSM 52147
Service Bulletin/Repair Instructions
Some 2023 F-Super Duty vehicles equipped with a 12 inch center display screen and driver assistance package DBCAY (minor feature code) may exhibit the brakes applying without brake pedal input during parking lot type driving below 5 mph (8 km/h). To confirm a vehicle is built with a certain minor feature code, review the build information by double-clicking the vehicle identification number (VIN) in the upper left corner in the Professional Technician System (PTS) OASIS report. This may be due to the Front Brake Assist feature of the vehicle. If the customer finds this feature too sensitive, it can be turned off in the vehicle's center display screen in the Features > Driver Assistance menu. This feature is unrelated to the Pre-Collision Assist feature of the vehicle. To disable the pop-up message that Front Brake Assist is off every time the vehicle is restarted and permanently disable the feature, download and perform the IPMA - Image Processing Module A (IPMA) Configuration application using the latest version of the Ford Diagnosis and Repair System (FDRS) diagnostic scan tool. For claiming, use caus
TSB 23-2421
Service Bulletin/Repair Instructions
Some 2023 F-Super Duty vehicles equipped with a 6.8L or 7.3L engine may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble codes (DTC) P061B, U0140, U3035 and/or U3036 stored in the powertrain control module (PCM). This may be due to the software in the PCM. To correct the condition, follow the Service Procedure to reprogram the PCM.
TSB 23-2426
Service Bulletin/Repair Instructions
Some 2023 F-Super Duty chassis cab vehicles equipped with a 6.7L engine may exhibit an engine coolant temperature gauge reading at the high end of the normal range while towing in high ambient temperatures with no diagnostic trouble codes (DTC) stored in the powertrain control module (PCM) or warning messages present in the instrument panel cluster (IPC). This may be due to the software in the IPC.
SSM 52134
Service Bulletin/Repair Instructions
Various 2021-2024 Ford and Lincoln vehicles equipped with the rear camera on demand feature may exhibit a Please Check Surroundings For Safety or Full View Not Available message when the rear camera button is pressed and the vehicle is not in reverse. Inform customers this condition is considered normal operation and does not affect vehicle durability because the full rear view camera image can only be shown when the vehicle is in reverse. No additional diagnosis or service is required for this condition.
SSM 52115
Service Bulletin/Repair Instructions
2023 F-Super Duty, 2023-2024 Expedition and 2024 Nautilus vehicles will exhibit no light emitting diode (LED) confirmation from the key fob indicating that the vehicle has remote started (or not remote started). Factory key fobs with remote start no longer contain a LED feedback indicator. Do not replace the key fob for this condition. This is a normal operating characteristic and no service action is necessary.
SSM 52105
Service Bulletin/Repair Instructions
Some 2023 F-Super Duty vehicles may exhibit pre-collision assist, hill start assist, Advance Trac, and/or blind spot/cross traffic fault messages with diagnostic trouble code (DTC) C1B00:62 stored in the power steering control module (PSCM). This may be due to the software in the PSCM. To correct the condition, reprogram the PSCM using the latest software level of the Ford Diagnosis and Repair System (FDRS) diagnostic scan tool. For claiming, use causal part 3G568 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.
TSB 23-2386
Service Bulletin/Repair Instructions
Some 2023 F-Super Duty vehicles equipped with a 12.3 inch instrument cluster display screen may exhibit various concerns with the instrument panel cluster (IPC). This may be due to the software in the IPC. To correct the condition, follow the Service Procedure to reprogram the IPC.
SSM 52099
Service Bulletin/Repair Instructions
Some 2023 F-Super Duty chassis cab vehicles equipped with a 6.7L engine may exhibit an engine coolant temperature gauge reading at the high end of the normal range while towing in high ambient temperatures with no diagnostic trouble codes (DTC) or warning messages present in the instrument panel cluster (IPC). This may be due to the software in the IPC. To correct the condition, reprogram the IPC using the latest software level of the Ford Diagnosis and Repair System (FDRS) diagnostic scan tool. For claiming, use causal part 10849 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.
OTA SU5 P1 SD
Service Bulletin/Repair Instructions
Software Update SU5 P1 for 2023 SUPERDUTY vehicles is now available. Quality improvements include: - Prevent Headlamps from turning ON during future OTA update. - Welcome animation and power running board deploy when approach to the vehicle.
TSB 23-2354
Service Bulletin/Repair Instructions
Some 2023 F-Super Duty vehicles may exhibit various SYNC performance related concerns including but not limited to: - Audio volume increase and/or distortion from the speakers when accessing languages - Unrequested audio source switch while using some third party apps - Audible pop and/or static noise heard through the speakers when steering wheel controls are pressed - Universal serial bus (USB) audio concerns - Waze app freezing on the center display screen while FM radio is playing - Navigation - intermittent audible chime heard while driving - Missing pop up activation after selecting active vehicle on the FordPass app - Momentary pop up (plain view of the vehicle icon) with an exclamation indicator and no additional explanation when exiting camera view - No prompts appear on the center display screen for further activation after selecting active vehicle on the FordPass app - Various display anomalies from the center display screen - Average fuel economy text cut off when set to km and 1/100 km on the center display screen - etc. See attachment for additonal info.
OTAPU0721RECOMSD
Service Bulletin/Repair Instructions
Software Update PU0721-RE-COM for 2023 SUPERDUTY vehicles is now available. Quality improvements include: - Reenable compass heading in the cluster. - Improved overall display graphics looks and feel.
23P16
Service Bulletin/Repair Instructions
Certain 2023 Model Year F250 â F600 Vehicles Equipped With Max Recline Seats - Driver Seat Module (DSM) Software Update
TSB 23-2336
Service Bulletin/Repair Instructions
Some 2023 F-Super Duty vehicles equipped with a 12.3 inch IPC display screen and no HUD may exhibit the IPC bezel misaligned to IPC display screen in lower left corner. This may be due to the locating holes in the instrument panel substrate for the IPC bezel. To correct the condition, follow the Service Procedure to drill out the lower left side locator hole.
SSM 52015
Service Bulletin/Repair Instructions
Some 2023 F-Super Duty vehicles equipped with vacuum assist brakes and built on or before 01-Aug-2023 may exhibit an illuminated brake warning indicator with diagnostic trouble codes (DTC) C0047 and/or P0557 present. This may be due to the brake vacuum sensor. To correct the condition, remove and replace the brake vacuum sensor, part NK4Z-2C444-A. To prevent repeat concerns, install the sensor with the electrical connector pointed towards the identification label on the vacuum brake booster.
SSM 52008
Service Bulletin/Repair Instructions
Some 2023 Bronco/Corsair/F-150/F-Super Duty vehicles may exhibit a DTC P1674 in the GWM after an OTA update. This OTA update is delivered in two downloads. If the GWM is tested between OTAs, this code will be present. This DTC does not affect vehicle durability and no additional diagnosis or service is required for this condition at this time. Inform customers that they can continue to drive the vehicle. The software update that addresses the symptom will be sent via Ford Power-Up software updates delivered over-the-air (OTA) to connected vehicles that have automatic updates enabled through the center display screen.
SSM 52003
Service Bulletin/Repair Instructions
Some 2023 F-Super Duty vehicles equipped with 360-degree camera and blind spot monitoring with trailering may exhibit diagnostic trouble codes (DTCS) U1020:00 And/Or U1036:00 in the image processing module A (IPMA) if the Ford accessories trailer blind spot information system (BLIS) has not been installed by the customer. If DTCs are present and trailer BLIS has not been installed per accessory kit instructions, they should be ignored as the IPMA is attempting to detect the trailer BLIS modules. No further service action is required.
SSM 51983
Service Bulletin/Repair Instructions
Some 2023 F-Super Duty vehicles equipped with a 6.7L engine may require fuel injector removal and replacement for various reasons. Fuel injector o-ring and supply tube kits LC3Z-9229-A and LC3Z-9229-B for 2020-2022 F-Super Duty vehicles should be utilized when instructed to replace these parts in Workshop Manual, Section 303-04. The parts catalog is in process of being updated.
23B52
Service Bulletin/Repair Instructions
Certain 2023 Model Year F-250 â F-600 Single Rear Wheel (SRW) Series Vehicles - Incorrect Lug Wrench
23B55
Service Bulletin/Repair Instructions
Certain 2023 Model Year Super Duty Vehicles - Perform Vehicle Alignment
TSB 23-2297
Service Bulletin/Repair Instructions
Some 2023 F-Super Duty vehicles built on or before 29-Aug-2023 and equipped with a 6.7L engine may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble codes (DTC) P060C, U1022, P0093, P01C4, U3012, P24C7, P06E9, P0364, P1942, P162E, P061A, P2201, and/or P2698 stored in the powertrain control module (PCM). This may be due to the software in the PCM.
SSM 51939
Service Bulletin/Repair Instructions
Some 2017-2023 Ford and Lincoln vehicles equipped with a 10R60/10R80/10R80 MHT/10R100 transmission may exhibit a whine noise at idle and/or while driving. This may be identified as coming from the bellhousing and the front of the transmission fluid pan. The whine noise may become louder when the transmission is at operating temperature and may increase with engine revolutions per minute (RPM) in the park (P) position. A small amount of whine noise is considered to be characteristic of the 10R60/10R80/10R80 MHT/10R100 transmissions due to the offset gear drivetrain in the front support and has no effect on durability. Use the Report a Vehicle Concern link at the bottom of OASIS to submit a report if there is a customer concern of whine noise describing operating conditions and noise severity.
SU5 P3 SuperDuty
Service Bulletin/Repair Instructions
Software Update SU5 P3 for 2023 Super Duty Vehicles is now available. Quality improvements include: '- Adds a "some display features may be temporarily unavailable" message to the SYNC screen when a SYNC update is installing. - Add previously missing keyboard display in "add trailer" menu screen - Turns on missing Lane keep Assist sensitivity menu
SSM 51937
Service Bulletin/Repair Instructions
Some vehicles equipped with power folding mirrors may exhibit power folding mirrors that are inoperative or exhibit a clicking sound. This may be due to the mirrors being manually folded in, during transportation, going through a car wash, bumped in a parking lot, or found during pre-delivery inspection (PDI). Prior to the replacement of any components, attempt to synchronize the mirrors by following the Power Mirrors Synchronization procedure. Refer to Workshop Manual (WSM) Section 501-09 Rear View Mirrors - General Procedures - Power Mirrors Synchronization.
SSM 51929
Service Bulletin/Repair Instructions
Some 2023 F-Super Duty vehicles may exhibit diagnostic trouble code (DTC) C006A:00 in the telematics control unit module (TCU). If this is a stand alone DTC and no other codes are present, this may be due to a TCU software concern. To correct the condition, reprogram the TCU using the latest software level of the Ford Diagnosis and Repair System (FDRS) located under the SW Updates tab. For claiming, use causal part 14G229 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.
SSM 51903
Service Bulletin/Repair Instructions
Some 2021-2023 Ford and Lincoln vehicles may exhibit DTCs U2100 and/or U3002 stored in the cruise control module (CCM), side obstacle detection control module LH (SODL), side obstacle detection control module RH (SODR), side obstacle detection control module C (SODCMC) and/or side obstacle detection control module D (SODCMD) after a module replacement. DTC U2100 may set when the module has not been properly configured after replacement. DTC U3002 may set when the module has been configured with the incorrect VIN. To correct this condition, verify that the module storing the DTC has been installed following the applicable Workshop Manual (WSM) Removal and Installation procedure. If the DTC is still stored, download and run the Vehicle Identification Number (VIN) Write application found under Toolbox, Multi-Module tab in the Ford Diagnosis and Repair System (FDRS).
SSM 51891
Service Bulletin/Repair Instructions
Some 2023 F-Super Duty vehicles equipped with a 6.7L engine may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble codes (DTC) U02A2, P206B, P203B, P208A, P20FA, P20FD, and/or P20FC stored in the powertrain control module (PCM). Before performing normal diagnostics, inspect connectors C1273C (32 pin) and C406 (14 pin) for proper connection. Also disconnect and inspect C1415 (32 pin), C406 (14 pin), C4863 (7 pin) and C4864 (5 pin) for signs of water intrusion and/or corrosion. Refer to the Wiring Diagram for connector locations. Repair as necessary. Refer to Wiring Diagram Cell 005 for repair procedures.
SU4 P2 SuperDuty
Service Bulletin/Repair Instructions
Software Update 4 P2 for 2023 Super Duty vehicles is now available. Quality improvements include: -12V key off load improvement. - wifi hotspot reconfigured to support 5G.
SU5 P2 SuperDuty
Service Bulletin/Repair Instructions
Software Update 5 P2 for 2023 Super Duty vehicles is now available. Quality improvements include: - Enables the Lane Keep Assist sensitivity menu - Improvement to Pro Power Onboard (PPO) pop-up message to allow it to clear - Changed pop-up message that displays when exiting the camera view - Add in-vehicle message on infotainment screen to inform customer that some display features may be unavailable while SYNC is rebooting during SYNC OTA update installation.
SSM 51838
Service Bulletin/Repair Instructions
In various 2017-2023 Ford and Lincoln vehicles, customers may receive a message in the FordPass or LincolnWay App stating Feature Unavailable. Since this is a fleet vehicle, it cannot access the (SYNC Connect) FordPass or LincolnWay app through the TCU Embedded Modem. If this message appears, the vehicle may be equipped with a fleet telematics module. Replacement of the TCU or TCU related repairs will not prevent this message from appearing. Refer the customer to in app FordPass Guides or LincolnWay Concierge Teams to aid with fleet telematics removal. Open app, select Account > Help > CHAT or CALL option.
SSM 51829
Service Bulletin/Repair Instructions
Some F-Super Duty and F-150 vehicles equipped with trailer tow mirror may exhibit various exterior rear view mirror functional concerns that require replacement after diagnosis. To properly determine if the defect is warrantable, cleaning and close inspection of the affected mirror may be required. To aid in proper warranty determination, the Rear-View Mirror Analysis general service bulletin (GSB) has been updated with a detailed cleaning procedure that should be followed prior to any inspection. New labor operations (17682ZZ or 17682ZZT) have been created that covers the cleaning and inspection process and may be used even if condition of failure is non-warrantable. Ford has inspected numerous returned parts and determined many cases are caused by damage which is unwarrantable and may be subject to chargeback. Refer to the latest version of the GSB on OASIS.
23-OTA SU5 P1 SD
Service Bulletin/Repair Instructions
Software Update 5 P1 for 2023 Super Duty vehicles is now available. Quality improvements include: -Allow vehicle entry during future inhibit OTA updates
23-OTA SU4 P1 SD
Service Bulletin/Repair Instructions
Software Update 4 P1 for 2023 Super Duty vehicles is now available. Quality improvements include: -Prevents brief black screen or welcome screen from displaying when shifting from reverse to drive. -Improvement to trailer 360 view calibration.
SSM 51804
Service Bulletin/Repair Instructions
Some 2023 F-Super Duty vehicles equipped with a 6.7L engine may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble code (DTC) P2201 stored in the powertrain control module (PCM). To correct the condition, refer to Workshop Manual (WSM), Section 303-08A, as Pinpoint Test (PPT) RD has been updated to improve diagnostics.
SSM 51791
Service Bulletin/Repair Instructions
Some 2023 F-Super Duty vehicles equipped with a 6.7L engine may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble codes (DTC) U029D, U029E, U02A1, U02A3, P2209, P24D0, P22A7, and/or P23B5. This may be due to a wiring chafe on harness 14406 near connector C146 touching the exhaust gas recirculation (EGR) cooler on the right side of the engine. Before performing normal diagnostics, inspect 20 amp fuse F18 (position 26). If fuse F18 is found open, inspect the 14406 harness for contact with the EGR cooler and repair as necessary. Refer to Wiring Diagram, Cell 005 for repair procedures. If no damage is found, refer to Workshop Manual, Section 303-08A for normal diagnostics.
SSM 51750
Service Bulletin/Repair Instructions
Some 2023 F-Super Duty vehicles equipped with a 6.7L engine, and built on or before 02-May-2023, may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble codes (DTC) U029D, U029E, U02A1, U02A3, P2209, P24D0, P22A7, and/or P23B5. This may be due to a wiring chafe on harness 14406 near connector C146 touching the exhaust gas recirculation (EGR) cooler on the right side of the engine. Before performing normal diagnostics, inspect 20 amp fuse F18 (position 26). If fuse F18 is found open, inspect the 14406 harness for contact with the EGR cooler and repair as necessary. Refer to Wiring Diagram, Cell 005 for repair procedures. If no damage is found, refer to Workshop Manual, Section 303-08A for normal diagnostics.
SSM 51748
Service Bulletin/Repair Instructions
Some 2023 F-Super Duty vehicles equipped with a wireless charging pad may exhibit an excessive buzzing noise from the WACM cooling fan. This may be due to the wiring harness or electrical tape contacting the cooling fan. Remove the WACM and inspect for contact between the wiring harness and the WACM cooling fan. Refer to Workshop Manual, Section 414-06. If contact is found, reroute the wiring harness away from the WACM cooling fan to eliminate the noise. Use the Report a Vehicle Concern link at the bottom of OASIS to submit a report with photos attached (if possible) if contact is found between the wiring harness and the fan.
SSM 51743
Service Bulletin/Repair Instructions
Some 2023 F-Super Duty vehicles equipped with a 12.3 inch IPC display may experience a blank IPC screen. Diagnostic trouble code (DTC) B108E may also be present. This may be due to a faulted graphics interface processor (GIP) in the IPC module. If a vehicle exhibits this condition, use the Ford Diagnostic and Repair System (FDRS) to determine if the GIP is communicating. To confirm GIP communication, start a session with the vehicle using FDRS. From the Vehicle Info tab, select IPC. Under Module Details, if device identification (DID) F120 indicates Null, the GIP is faulted, and the IPC module (base part number: 10849) requires replacement. Do not replace the IPC display for this condition. For claiming, use causal part 10849 and M-time.
SSM 51738
Service Bulletin/Repair Instructions
Some 2023 F-Super Duty vehicles may set diagnostic trouble code (DTC) U211B:87 in various modules when a diagnostic self-test is performed, which includes: powertrain control module (PCM), advanced driver assistance system (ADAS), anti-lock brake system (ABS), power steering control module (PSCM), body control module (BCM), telematics control unit (TCU), driver door module (DDM), and/or passengers door module (PDM). This may be due to the modules DTC sensitivity during vehicle key-on/start-up. Replacement or reprogramming of these module(s) may not resolve this condition. U211B:87 should be ignored if: no other DTCs are present, no warning indicators are illuminated while the engine is running and no noticeable symptoms are present. No further service action is required.
SSM 51719
Service Bulletin/Repair Instructions
Some 2021-2023 F-Super Duty/E-Series vehicles equipped with a 6.2L, 6.8L or 7.3L gasoline engine may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble code (DTC) P0457 and/or P0455 stored in the powertrain control module (PCM). This may be due to a improper fuel filler cap installation and/or outside contamination on the fuel cap sealing surface. The fuel filler cap requires multiple turns to seal properly and should be clean of any debris on sealing surface. Advise the customer to turn the fuel filler cap clockwise until there is at least one audible click to seal properly. If the DTCs return after the fuel filler cap is cleared of debris and properly seated, refer to Workshop Manual (WSM), Section 303-13 > pinpoint test HX.
SAN-Vol1 I1
Service Bulletin/Repair Instructions
The Service Awareness Newsletter is an informal communication that contains information that may not be presently available in a TSB, SSM, GSB, or other electronic communication. This article includes information on warranty, technical service tips and other service information.
SSM 51691
Service Bulletin/Repair Instructions
2011-2023 F-Super Duty and 2016-2024 F-650/F-750 vehicles equipped with a 6.7L engine may exhibit an elevated idle condition. During prolonged idle time, vehicles may experience this elevated idle to reduce unburned hydrocarbons from the SCR. The powertrain control module estimates hydrocarbon levels in the SCR and may increase idle speed to remove them. Idle speed will be increased to 1000 RPM for ambient temperatures near 26°C (80°F) and may increase to 1200 RPM at -40 °C (-40°F). Vehicles may exhibit exhaust smoke and diesel exhaust fluid smell during elevated idle condition. Exhaust smoke and smell condition will not affect reliability or durability of the engine. Power take-off (PTO) use and idle set point control will disable elevated speed. It is required that the operator monitor the vehicle and adhere to any Exhaust Filter warning messages.
SSM 51693
Service Bulletin/Repair Instructions
Some 2023 F-Super Duty vehicles do not have a compass displayed in the instrument panel cluster (IPC). Replacement or reprogramming the IPC will not enable the feature. Inform customers that Ford is planning to deploy an enhancement via Ford Power-Up software updates delivered over-the-air (OTA) in 4Q2023. Software will update automatically on vehicles with connected vehicle features enabled. Monitor OASIS for additional information. Schedule a service appointment in late 4Q2023, for customers without connected vehicle features enabled once the enhancement becomes available.
SSM 51679
Service Bulletin/Repair Instructions
Some 2023 F-Super Duty vehicles do not have a compass displayed in the instrument panel cluster (IPC). Replacement or reprogramming the IPC will not enable the feature. Inform customers that Ford is planning to deploy an enhancement via Ford Power-Up software updates delivered over-the-air (OTA) in 4Q2023. Software will update automatically on vehicles connected to FordPass. Monitor OASIS for additional information. Schedule a service appointment in late 4Q2023, for customers that are not connected to FordPass once the enhancement becomes available.
SSM 51675
Service Bulletin/Repair Instructions
Some 2023 F-Super Duty vehicles equipped with SYNC 4 may experience programming errors after a replacement of the body control module (BCM) for various concerns. After programmable module installation (PMI) of the new BCM, diagnostic trouble codes (DTC) U2100:00, U2101:00 and/or U211B:87 may be present. Download and run the Ford Diagnosis and Repair System (FDRS) application titled Trusted Real-Time Operation Network (TRON) Module Authentication, and perform the TRON Diagnosis and Repair and Reset ECU on CAN BUS routines. Once both TRON routines have been completed, re-run the BCM PMI application. Verify that all BCM DTCs have cleared. Service procedures are being updated to improve this process. Monitor OASIS for updates.
SSM 51664
Service Bulletin/Repair Instructions
Some 2023 F-Super Duty vehicles equipped with SYNC 4 may require a replacement of the body control module (BCM) for various concerns. After programmable module installation (PMI) of the new BCM, diagnostic trouble codes (DTC) U2100:00, U2101:00 and/or U211B:87 may be present. Download and run the Ford Diagnosis and Repair System (FDRS) application titled Trusted Real-Time Operation Network (TRON) Module Authentication, and perform the TRON Diagnosis and Repair and Reset ECU on CAN BUS routines. Once both TRON routines have been completed, re-run the BCM PMI application. Verify that all BCM DTCs have cleared. Service procedures are being updated to improve this process. Monitor OASIS for updates.
SSM 51659
Service Bulletin/Repair Instructions
Some 2023 F-Super Duty vehicles built on or before 09-May-2023 may exhibit an inoperative four wheel drive system and/or diagnostic trouble code (DTC) C00A1 in the all-wheel drive (AWD) module. Prior to beginning diagnostics, inspect ground location G239 for proper tightness of 6 lb-ft (8 Nm). G239 is located behind the right-hand side front scuff plate near the body control module (BCM). If ground is found to be properly tightened, refer to Workshop Manual (WSM) for any additional diagnosis.
SSM 51660
Service Bulletin/Repair Instructions
Some 2023 F-Super Duty vehicles may exhibit diagnostic trouble code (DTC) U3000:41 in the ACM when a diagnostic self-test is performed. This may be due to an ACM software error. To correct the condition, reprogram the ACM using the latest software level of the Ford Diagnosis and Repair System (FDRS) located under the SW Updates tab. For claiming, use causal part 18C869 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.
SSM 51649
Service Bulletin/Repair Instructions
Some 2021-2023 F-Super Duty vehicles equipped with a 10R140 transmission may exhibit harsh or delayed engagement/shift concerns. Most concerns may be addressed with the PCM/TCM Transmission Accelerated Main Control Break In Routine. Refer to Workshop Manual, Section 307-01, DTC Chart and/or Diagnosis By Symptom to identify the clutch(s) to be cycled. This routine cycles the shift solenoids and clutch control valves to remove contamination that may be sticking the valves and must be performed along with an adaptive learning drive cycle before attempting internal service. Although this routine was developed for low mileage vehicles, it has proven effective for resolving many shift and engagement symptoms across the life of the vehicle. For claiming, use causal part 7A100 and applicable labor operations in Section 7 of the Service Labor Time Standards Manual.
SSM 51626
Service Bulletin/Repair Instructions
Some 2023 F-Super Duty vehicles built on or before 28-Mar-2023 and equipped with a 12.3 inch IPC display may experience a blank IPC screen. This may be due to a faulted graphics interface processor (GIP) in the IPC Module. If a vehicle exhibits this condition, use the Ford Diagnostic and Repair System (FDRS) to determine if the GIP is communicating. To confirm GIP communication, start a session with the vehicle using FDRS. From the Vehicle Info tab, select IPC. Under Module Details, if device identification (DID) F120 indicates Null, the GIP is faulted, and the IPC module (base part number: 10849) requires replacement. Do not replace the IPC display for this condition. For claiming, use causal part 10849 and M-time.
SSM 51601
Service Bulletin/Repair Instructions
Some 2021-2023 F-150 and 2022-2023 F-Super Duty/Expedition/Navigator/Maverick vehicles equipped with an integrated trailer module (iTRM) may exhibit a trailer lamp fault message with various related diagnostic trouble codes (DTC). Most trailer emulator testers will not draw enough current to correctly diagnose these concerns. They may be used to diagnose basic functionality of the iTRM, however, some trailer emulator testers may cause false trailer lamp fault messages to appear. The customer's trailer should be used for diagnosis instead of a trailer emulator tester. Refer to Workshop Manual (WSM), Section 417-01 for normal diagnostics.
SSM 51593
Service Bulletin/Repair Instructions
Some 2023 F-Super Duty vehicles may exhibit the IPC reverting back to the home screen after the vehicle is shut off and restarted. The last screen viewed by the customer may not be remembered after the ignition is cycled. This is an operating characteristic of the vehicle and no repairs should be performed at this time. Use the Report a Vehicle Concern link at the bottom of OASIS to submit a report if there is a customer concern of IPC operation.
SSM 51578
Service Bulletin/Repair Instructions
Some 2023 F-Super Duty vehicles may set DTCs B109F:55, B1330:9A, U0252:87, U0198:87, U0184:87, U0155:87, U0256:87, and/or U0100:87 in the BCM when a diagnostic self-test is performed. This may be due to an incorrect sequence of an internal measurement unit during self-test causing a false history status DTC (0x48 or 0x08 status). The DTC matures to history status because the BCM detects nothing is wrong. Replacement or reprogramming of the BCM will not resolve this condition. B109F:55, B1330:9A, U0252:87, U0198:87, U0184:87, U0155:87, U0256:87, and/or U0100:87 should be ignored if: no other DTCs are present in the BCM, the malfunction indicator lamp (MIL) is not illuminated while the engine is running, and no drivability concerns are present. No further service action is required.
SSM 51579
Service Bulletin/Repair Instructions
Some 2023 F-Super Duty vehicles may exhibit static in the audio system when operating various electrical components such as power windows/roof opening panel. This may be due to the body side ground cable fastener G119 being loose. Inspect the body side ground cable fastener G119 for proper tightness of 6 lb-ft (8 Nm). If the body side ground cable fastener G119 is tightened properly to 6 lb-ft (8 Nm) and the concern persists, refer to Workshop Manual (WSM), Section 415-00 for normal diagnostics.
SSM 51565
Service Bulletin/Repair Instructions
2023 F-Super Duty vehicles are not compatible with previous model year RKE keys and Ford Accessory keyless entry keypads. A different radio frequency is used on 2023 F-Super Duty vehicles than previous models. Do not attempt to program previous model year RKE keys or keypads to 2023 F-Super Duty vehicles.
SSM 51566
Service Bulletin/Repair Instructions
Some 2023 F-Super Duty vehicles may exhibit the trailer optimized routing feature, active trailer name keyboard, or trailer maintenance keyboard not available when an active trailer profile is utilized. This may be due to the accessory protocol interface module (APIM) software. Replacement or reprogramming of the APIM may not resolve this condition. Inform customers that engineering is currently working on a solution for this condition and will be released via an over the air (OTA) software update expected in Q2 2023. Customers that have experienced this concern should verify automatic updates are enabled and that the vehicle has been run long enough to receive updates via OTA. Monitor OASIS for additional information.
SSM 51555
Service Bulletin/Repair Instructions
Some 2023 F-Super Duty vehicles equipped with vacuum assist brakes may exhibit an illuminated brake warning indicator with diagnostic trouble codes (DTC) C0047 and/or P0557 present. This may be due to the brake vacuum sensor. To correct the condition, remove and replace the brake vacuum sensor, part NK4Z-2C444-A. To prevent repeat concerns, install the sensor with the electrical connector pointed towards the identification label on the vacuum brake booster.
SSM 51552
Service Bulletin/Repair Instructions
Some 2023 F-Super Duty vehicles may be equipped with a panel between the media bin door and the cup holders that has 3 exposed holes. The panel is not missing a piece of trim. The holes are intended to allow USB cable usage with the media bin door closed. No repairs should be attempted as this is intended design.
SSM 51536
Service Bulletin/Repair Instructions
For 2000-2024 Ford and Lincoln vehicles, swapping a module from a vehicle for diagnosis purposes is likely to cause errors and is not recommended. It is also not recommended to order a replacement module using a vehicle identification number (VIN) from a different vehicle. Most modules on these affected vehicles are VIN/vehicle specific and hardware variations between modules do exist. Swapping a module from a vehicle or ordering a module using a different vehicle/VIN can cause ineffective repairs and additional vehicle down time. Make sure all appropriate Workshop Manual (WSM) procedures are followed when diagnosing the condition prior to all module replacements and only order modules using the correct VIN.
SSM 51531
Service Bulletin/Repair Instructions
Some 2020-2023 Explorer/Aviator/Transit, 2021-2023 F-150/Bronco, 2022-2023 Expedition/Navigator/Mustang and 2023 F-250/F-350 Super Duty vehicles may exhibit harsh/delayed engagement and/or harsh/delayed shift concerns. These may be addressed with the powertrain control module (PCM)/transmission control module (TCM) Transmission Accelerated Main Control Break In Routine and/or a main control overhaul. Refer to Workshop Manual (WSM), Section 307-01, DTC Chart if DTCs are present and/or Diagnosis By Symptom to identify the clutch(s) to be cycled. Cycling the shift solenoids and clutch control valves to remove contamination must be performed along with an adaptive drive cycle before attempting repair. For claiming, use causal part 7A100 and applicable labor operations in Section 7 of the Service Labor Time Standards (SLTS) Manual.
SSM 51484
Service Bulletin/Repair Instructions
Some 2023 F-Super Duty vehicles may set diagnostic trouble code (DTC) B1578:89 in the image processing module A (IPMA) when a diagnostic self-test is performed. This may be due to an internal communication error to the IPMA. Replacement or reprogramming of the IPMA will not resolve this condition. B1578:89 should be ignored if: no other DTCs are present in the IPMA, the malfunction indicator lamp (MIL) is not illuminated while the engine is running, and no drivability concerns are present. No further service action is required.
SSM 51486
Service Bulletin/Repair Instructions
Some 2023 F-Super Duty vehicles may set diagnostic trouble codes (DTCS) U023A:00, U0159:00, and/or U0146:00 in the anti-lock brake system (ABS) module after the vehicle is remote started. This may be due to the image processing module A (IPMA) not communicating on the controller area network (CAN) during the remote starting event. Replacement or reprogramming of the ABS module or IPMA will not resolve this condition. U023A:00, U0159:00, and/or U0146:00 should be ignored if: no other DTCs are present in the ABS module, the malfunction indicator lamp (MIL) is not illuminated while the engine is running, and no drivability concerns are present. No further service action is required.
SSM 51488
Service Bulletin/Repair Instructions
Some 2023 F-Super Duty vehicles may set diagnostic trouble code (DTC) U0100:87 in the telematics control unit (TCU) during a diagnostic self-test. This DTC sets when the TCU does not detect a valid signal from the powertrain control module (PCM) through the controller area network (CAN). U0100:87 should be ignored if: no other DTCs are present in the PCM or TCU module, the malfunction indicator lamp (MIL) is not illuminated while the engine is running, and no drivability concerns are present. No further service action is required.
SSM 51489
Service Bulletin/Repair Instructions
Some 2023 F-Super Duty vehicles may set diagnostic trouble code (DTC) U0415 in the all-wheel drive (AWD) module during a diagnostic self-test. This DTC sets when the AWD module does not detect a valid signal from the anti-lock brake (ABS) module through the controller area network (CAN) within a specified time frame. U0415 should be ignored if: no other DTCs are present in the ABS module or AWD module, the malfunction indicator lamp (MIL) is not illuminated while the engine is running, and no drivability concerns are present. No further service action is required.
SSM 51490
Service Bulletin/Repair Instructions
Some 2023 F-Super Duty vehicles may experience various display anomalies from the center display screen such as momentary center display screen color change, screen freeze while trying to connect a phone, overlapping soft buttons, text overlap, brightness bar not updating, and/or word repetition. These issues will typically recover after a key cycle. This may be due to the accessory protocol interface module (APIM) software. Replacement or reprogramming of the APIM may not resolve this condition. Inform customers that engineering is currently working on a solution for this condition and will be released via an over the air (OTA) software update expected in Q2 2023. Customers that have experienced this concern should verify automatic updates are enabled and that the vehicle has been run long enough to receive updates via OTA. Monitor OASIS for additional information.
SSM 51491
Service Bulletin/Repair Instructions
Some 2021-2022 F-Super Duty vehicles may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble code (DTC) P0073 for the ambient air temperature sensor stored in the powertrain control (PCM). When performing pinpoint test BG in Workshop Manual (WSM), Section 413-01, the ambient air temperature sensor/outside air temperature display reset procedure has been added to the Ford Diagnostic Repair System (FDRS) diagnostic scan tool. Depending on how the vehicle is equipped, run the FCIM or HVAC Reset the Outside Air Temperature Sensor Learned Values application. Clear DTCs and retest after performing the reset procedure.
SSM 51492
Service Bulletin/Repair Instructions
Some 2023 F-Super Duty vehicles may exhibit an increase in audio volume and/or distortion from the speakers when accessing languages through the accessory protocol interface module (APIM). These issues will recover after a key cycle. This may be due to the APIM software. Replacement or reprogramming of the APIM may not resolve this condition. Inform customers that engineering is currently working on a solution for this condition and will be released via an over the air (OTA) software update expected in Q2 2023. Customers that have experienced this concern should verify automatic updates are enabled and that the vehicle has been run long enough to receive updates via OTA. Monitor OASIS for additional information.
SSM 51495
Service Bulletin/Repair Instructions
Some 2023 F-Super Duty vehicles may exhibit an unrequested audio source switch (or switches to privacy mode) when some third party apps are streamed through the accessory protocol interface module (APIM). These issues will recover after a key cycle. This may be due to the APIM software. Replacement or reprogramming of the APIM may not resolve this condition. Inform customers that engineering is currently working on a solution for this condition and will be released via an over the air (OTA) software update expected in Q2 2023. Customers that have experienced this concern should verify automatic updates are enabled and that the vehicle has been run long enough to receive updates via OTA. Monitor OASIS for additional information.
SSM 51496
Service Bulletin/Repair Instructions
Some 2023 F-Super Duty vehicles may exhibit an intermittent audible pop and/or static noise heard through the speakers when the steering wheel controls are pressed. These issues will recover after a key cycle. This may be due to the APIM software. Replacement or reprogramming of the APIM may not resolve this condition. Inform customers that engineering is currently working on a solution for this condition and will be released via an over the air (OTA) software update expected in Q2 2023. Customers that have experienced this concern should verify automatic updates are enabled and that the vehicle has been run long enough to receive updates via OTA. Monitor OASIS for additional information.
SSM 51497
Service Bulletin/Repair Instructions
Some 2023 F-Super Duty vehicles may set diagnostic trouble codes (DTCS) U3035 and/or U3036 in the powertrain control module (PCM) during a diagnostic self-test. These DTCS set when the PCM detects an authentication failure after key initialization (U3035) and/or while the PCM continues to monitor DTC (U3036) during the transition of the controller area network (CAN) bus entering sleep mode. U3035 and/or U3036 should be ignored if: no other DTCs are present in the PCM, the malfunction indicator lamp (MIL) is not illuminated while the engine is running, and no drivability concerns are present. No further service action is required.
SSM 51498
Service Bulletin/Repair Instructions
Some 2023 F-Super Duty vehicles equipped with Pro Power Onboard may exhibit a pop up message Pro Power Onboard Turned Off on the center display screen. This occurs when wattage thresholds are exceeded. The message can not be cleared using the close soft button (reset button works after load disconnected). This may be due to the APIM software. Replacement or reprogramming of the APIM may not resolve this condition. Engineering is currently working on a solution and will be released via over the air (OTA) software update expected in Q2 2023. Customers that have experienced this concern should verify automatic updates are enabled and that the vehicle has been run long enough to receive updates via OTA. Monitor OASIS for additional information.
SSM 51499
Service Bulletin/Repair Instructions
Some 2023 F-Super Duty vehicles may exhibit Waze app freezing events on the center display screen while the FM radio is playing. This may be due to the APIM software. Replacement or reprogramming of the APIM may not resolve this condition. As an interim action, disconnect the universal serial bus (USB) cable from the port and reconnect. It may be necessary to completely disconnect the phone from SYNC (or delete the phone entirely and reintroduce the phone to SYNC). Engineering is working on a solution and will be released via an over the air (OTA) software update expected in Q2 2023. Customers that have experienced this concern should verify automatic updates are enabled and that the vehicle has been run long enough to receive updates via OTA. Monitor OASIS for additional information.
SSM 51501
Service Bulletin/Repair Instructions
Some 2023 F-Super Duty vehicles may exhibit concerns with missing pop up information on the center display screen after selecting Active Vehicle on the FordPass app. This may be due to Apple CarPlay/Android Auto running on the center display screen. These issues will recover after a key cycle. This may be due to the APIM software. Replacement or reprogramming of the APIM may not resolve this condition. As an interim action, disable Apple CarPlay/Android Auto and send another activation request. The customer should get the activation request in the following ignition cycle. Inform customers that engineering is currently working on a solution for this condition and will be released via an over the air (OTA) software update expected in Q2 2023. Monitor OASIS for additional information.
SSM 51502
Service Bulletin/Repair Instructions
Some 2023 F-Super Duty vehicles equipped with navigation may exhibit an intermittent audible chime while driving with active trailer profile. This may be due to the trailer navigation informing the driver of forthcoming bridges. Visual indicators appear on the map when center display screen is on the navigation domain. No visual indicators appear while other screens are active. This may be due to the APIM software. Replacement or reprogramming of the APIM may not resolve this condition. Engineering is currently working on a solution and will be released via an over the air (OTA) software update expected in Q2 2023. It is recommended that customers should verify automatic updates are enabled and that the vehicle has been run long enough to receive updates via OTA. Continue to monitor OASIS.
SSM 51503
Service Bulletin/Repair Instructions
Some 2023 F-Super Duty vehicles may exhibit music not playing and/or Apple CarPlay/Android Auto not detected through the USB port. These issues will recover after a key cycle. This may be due to the APIM software. Replacement or reprogramming of the APIM may not resolve this condition. Inform customers that engineering is currently working on a solution for this condition and will be released via an over the air (OTA) software update expected in Q2 2023. Customers that have experienced this concern should verify automatic updates are enabled and that the vehicle has been run long enough to receive updates via OTA. Monitor OASIS for additional information.
SSM 51504
Service Bulletin/Repair Instructions
Some 2023 F-Super Duty vehicles may exhibit a concern where SYNC does not recognize when a mobile phone is connected. These issues will recover after a key cycle. This may be due to the APIM software. Replacement or reprogramming of the APIM may not resolve this condition. Inform customers that engineering is currently working on a solution for this condition and will be released via an over the air (OTA) software update expected in Q2 2023. Customers that have experienced this concern should verify automatic updates are enabled and that the vehicle has been run long enough to receive updates via OTA. Monitor OASIS for additional information.
SSM 51505
Service Bulletin/Repair Instructions
Some 2023 F-Super Duty vehicles may exhibit a momentary pop up message stating Check Rear Seat For Passenger during vehicle startup on the center display screen. The Check Rear Seat For Passenger pop up message should only appear during vehicle shut down. These issues will recover after a key cycle. This may be due to the APIM software. Replacement or reprogramming of the APIM may not resolve this condition. Inform customers that engineering is currently working on a solution for this condition and will be released via an over the air (OTA) software update expected in Q2 2023. Customers that have experienced this concern should verify automatic updates are enabled and that the vehicle has been run long enough to receive updates via OTA. Monitor OASIS for additional information.
SSM 51506
Service Bulletin/Repair Instructions
Some 2023 F-Super Duty vehicles may exhibit an erroneous warning exclamation indicator on the center display screen when exiting camera view (overhead view of the vehicle icon). This issue will recover after a key cycle. This may be due to the APIM software. Replacement or reprogramming of the APIM may not resolve this condition. Inform customers that engineering is currently working on a solution for this condition and will be released via an over the air (OTA) software update expected in Q2 2023. Customers that have experienced this concern should verify automatic updates are enabled and that the vehicle has been run long enough to receive updates via OTA. Monitor OASIS for additional information.
SSM 51507
Service Bulletin/Repair Instructions
Some 2023 F-Super Duty vehicles may exhibit the trailer optimized routing feature is not available when an active trailer profile is utilized. This may be due to the accessory protocol interface module (APIM) software. Replacement or reprogramming of the APIM may not resolve this condition. Inform customers that engineering is currently working on a solution for this condition and will be released via an over the air (OTA) software update expected in Q2 2023. Customers that have experienced this concern should verify automatic updates are enabled and that the vehicle has been run long enough to receive updates via OTA. Monitor OASIS for additional information.
SSM 51472
Service Bulletin/Repair Instructions
Some 2023 F-Super Duty vehicles may experience a concern where the average fuel economy text on the center display screen is cut off when set to (Km and L/100 Km). There is no text cutoff issue when the measurement unit settings are set to (miles and MPG) or (Km and Km/L). This may be due to the accessory protocol interface module (APIM) software and replacement or reprogramming of the APIM may not resolve this condition. Inform customers that engineering is currently working on a solution for this condition and will be released via an over the air (OTA) software update expected in Q2 2023. Customers that have experienced this concern should verify automatic updates are enabled and that the vehicle has been run long enough to receive updates via OTA. Monitor OASIS for additional information.
SSM 51473
Service Bulletin/Repair Instructions
Some 2023 F-Super Duty vehicles may experience a concern where no prompts appear on the center display screen for further activation after selecting Active Vehicle on the FordPass app. This may be is due to the accessory protocol interface module (APIM) software and replacement or reprogramming of the APIM may not resolve this condition. Inform customers that engineering is currently working on a solution for this condition and will be released via an over the air (OTA) software update expected in Q2 2023. Customers that have experienced this concern should verify automatic updates are enabled and that the vehicle has been run long enough to receive updates via OTA. Monitor OASIS for additional information.
SSM 51474
Service Bulletin/Repair Instructions
Some 2023 F-Super Duty vehicles may experience the inability to use a QR code to set up Amazon Alexa. When a QR code is scanned, the wake word option may not appear on the center display screen to access Amazon Alexa. This may be due to the accessory protocol interface module (APIM) software and replacement or reprogramming of the APIM may not resolve this condition. Inform customers that engineering is currently working on a solution for this condition and will be released via an over the air (OTA) software update expected in Q2 2023. Customers that have experienced this concern should verify automatic updates are enabled and that the vehicle has been run long enough to receive updates via OTA. Monitor OASIS for additional information.
SSM 51475
Service Bulletin/Repair Instructions
Some 2023 F-Super Duty vehicles may set diagnostic trouble code (DTC) U211B:08 in the ABS module during a diagnostic self-test. This may be due to the ABS modules DTC sensitivity during vehicle key-on/start-up. U211B:08 should be ignored if: no other DTCs are present in the ABS module, the malfunction indicator lamp (MIL) is not illuminated while the engine is running, and no drivability concerns are present. No further service action is required.
SSM 51476
Service Bulletin/Repair Instructions
Some 2023 F-Super Duty vehicles may experience diagnostic trouble code (DTC) C006A:00 in the telematics control unit (TCU). If this is a stand alone DTC and no other codes are present, this may be due to a TCU software concern. Replacement or reprogramming of the TCU may not resolve this condition. Inform customers that engineering is currently working on a solution for this condition and will be released via an over the air (OTA) software update expected in Q2 2023. It is recommended that customers that have experienced this concern should verify automatic updates are enabled and that the vehicle has been run long enough to receive updates via OTA. Monitor OASIS for additional information.
SSM 51477
Service Bulletin/Repair Instructions
Some 2023 F-Super Duty vehicles may experience diagnostic trouble code (DTC) U3000:41 in the ACM when a diagnostic self-test is performed. This may be due to an ACM software error. Replacement or reprogramming of the ACM may not resolve this condition. Inform customers that engineering is currently working on a solution for this condition and will be released via an over the air (OTA) software update expected in Q2 2023. It is recommended that customers that have experienced this concern should verify automatic updates are enabled and that the vehicle has been run long enough to receive updates via OTA. Monitor OASIS for additional information.
SSM 51452
Service Bulletin/Repair Instructions
Some 2021-2023 F-150, 2021-2023 F-Super Duty, 2021-2023 Ranger customers may have concerns including, but not limited to: no power to the distribution box, rear camera inoperative, rear park assist inoperative, box lights inoperative, power up/down tailgate inoperative, unable to open tailgate by tailgate switch, and no tailgate ajar message when the tailgate is ajar. These concerns may be caused by faulty connections between the pickup bed, tailgate, rear lamp assemblies, or bumper where connectors are disconnected, damaged, or coated with bedliner. Prior to performing any warranty diagnosis or repairs, verify if the vehicle had an aftermarket spray-in-bedliner. Any repairs resulting from aftermarket products/installation, including but not limited to a spray-in bedliner, are not covered under warranty.
SSM 51419
Service Bulletin/Repair Instructions
Some 2017-2023 Ford and Lincoln vehicles equipped with a 10R60/10R80/10R80 MHT/10R100 transmission may exhibit a whine noise at idle and/or while driving. This may be identified as coming from the bellhousing and the front of the transmission fluid pan. The whine noise may become louder when the transmission is at operating temperature and may increase with engine revolutions per minute (RPM) in the park (P) position. A small amount of whine noise is considered to be characteristic of the 10R60/10R80/10R80 MHT/10R100 transmissions due to the offset gear drivetrain in the front support and has no effect on durability.