25N10S1
Other
Certain 2017-2025 F-450 – F-600 Chassis Cab Upfitted with an Aerial Bucket Frame Rail Crack
Vehicle report
2023 FORD F-600 SD
Service bulletins
58 bulletinsTechnical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.
26E01
Other
Certain 2023 - 2026 Model Year F-250 – F600 Super Duty Vehicles with 6.7L Engines Powertrain Control Module (PCM) Software Update The affected vehicles were originally manufactured with Powertrain Control Module (PCM) software that did not provide the correct warnings when certain conditions are present in the Selective Catalyst Reduction (SCR) system as required and described in the Owner’s Manual.
25N10
Other
Certain 2017-2025 F-450 – F-600 Super Duty Chassis Cab Upfitted with an Aerial Bucket Frame Rail Crack
TSB 26-2050
Service Bulletin/Repair Instructions
This article supersedes TSB 24-2142 to update the Parts List, Service Procedure (Steps 1-2), and increase the labor operation allowances to reprogram the PCM/TCM. Some of the vehicles listed in the Model statement above may exhibit all of the following conditions: Poor shift quality Illuminated powertrain malfunction (wrench) indicator with diagnostic trouble codes (DTC) P2704 and P0771 stored in the PCM/TCM. This may be due to a calibration in the TCM and/or wear between the input shaft and the E clutch hub causing the input shaft O-rings to become damaged resulting in an open E clutch circuit. Additional model information: 6.7L Diesel Engine 2022-2024 F-550 or F-600 F-Super Duty vehicles built on or before 15-May-2024 with over 5,000 miles (8,000km)
TSB 24-2256
Service Bulletin/Repair Instructions
Some 2023-2024 F-Super Duty vehicles built on or before 22-Jul-2024 and equipped with a 6.7L engine may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble codes (DTC) P203B, P206B, and/or P2201:92 stored in the powertrain control module (PCM). This may be due to the software in the PCM. To correct the condition, follow the Service Procedure to reprogram the PCM using the latest software level of the Ford Diagnosis and Repair System (FDRS) scan tool.
TSB 24-2210
Service Bulletin/Repair Instructions
This article supersedes TSB 23-2426 to update the list of modules needing a software update in the Service Procedure. Some 2023 F-Super Duty chassis cab vehicles equipped with a 6.7L engine may exhibit an engine coolant temperature gauge falsely reading at the high end of the normal range while towing in high ambient temperatures with no diagnostic trouble codes (DTC) stored in the powertrain control module (PCM) or warning messages present in the instrument panel cluster (IPC). This may be due to the software in the IPC. To correct the condition, follow the Service Procedure to reprogram the IPC. Note: Some vehicles built on or before 28-Feb-2023 may have TSB 23-2426 performed previously, but no IPC software update was available at that time. NOTE: The IPC software update that addresses the symptom listed in this bulletin may have been sent via Ford Power-Up software updates delivered over-the-air (OTA) to connected vehicles that have automatic updates enabled through the center display screen. Enter the vehicle identification number (VIN) in Professional Technician System (PTS) and check the "OTA Dashboard" under the "Connected Vehicle" tab for OTA update history. If an update to the IPC has successfully completed recently and the customer is reporting thesymptoms are no longer present, this article may not apply.
SSM 52595
Service Bulletin/Repair Instructions
When replacing the E clutch hub (7P211) on 2020-2024 F-Super Duty and 2024-2025 F-650/F-750 vehicles equipped with a 10R140 transmission, a new washer (7482) has been added and must be installed with the new updated E clutch hub. Refer to the Workshop Manual (WSM), Section 307-01B for proper installation of the washer. Refer to the parts catalog for the appropriate part numbers for the E clutch hub and the washer.
TSB 24-2142
Service Bulletin/Repair Instructions
This article supersedes TSB 23-2376 to update the Part List and the Service Procedure. Some 2022-2024 F-550 and F-600 F-Super Duty vehicles equipped with a 10R140 automatic transmission and 6.7L diesel engine may exhibit an illuminated powertrain malfunction (wrench) indicator with diagnostic trouble codes (DTCs) P2704 and P0771 stored in the transmission control module (TCM) with poor shift quality and over 5,000 miles (8,000 km) in service. This may be due to wear between the input shaft and the E clutch hub causing the input shaft O-rings to become damaged resulting in an open E clutch circuit. To correct this condition, follow the Service Procedure to replace the E clutch hub and input shaft O-rings.
SSM 52576
Service Bulletin/Repair Instructions
2023-2024 F-Super Duty/F-53 Motorhome Chassis/F-59 Commercial Stripped Chassis and 2023-2025 F-650/F-750/E-Series vehicles equipped with a Dana rear axle and built on or after 01-Nov-2022 may have orange/red RTV sealant used as the gasket on the differential housing cover. This does not indicate any previous repairs as it is used by Dana during assembly.
SSM 52574
Service Bulletin/Repair Instructions
Some vehicles equipped with SYNC4 may exhibit one or more of the following symptoms after all currently available accessory protocol interface module (APIM) software updates have been performed. - General system performance, stability, and intermittent system reboots. - Intermittent Wireless CarPlay or Android Auto function. - Phone related concerns with intermittent No Audio or Static. - Navigation/global positioning system (GPS) related concerns through CarPlay and Android Auto. - Alexa function consistency and stability. These symptoms may be due to the software in the APIM. Replacing the APIM will not resolve these symptoms for the customer. Before returning the vehicle to the customer, review the procedures within Workshop Manual, Section 415-00 and ensure the latest APIM software is installed. Refer to General Service Bulletin (GSB) 23-7146 for help determining the latest available level of software. IMPORTANT: some module software updates will only display as available on Ford Diagnosis and Repair System (FDRS) after prerequisite modules are updated. This may require the technician to update certain modules multiple times during the service visit, before the latest APIM software is accessible in FDRS. If symptoms continue after latest APIM software has been installed, inform customers that Ford is working on additional software enhancements which are expected to be delivered over-the-air (OTA) by Q4 2024 on F-150, F-150 Lightning, Mustang Mach-E, Mustang, Escape, Corsair, Expedition, Navigator, Bronco, Mustang, and 2023-2024 F-Super Duty. Software will update automatically if vehicle connectivity is enabled in the vehicle's settings. For all other vehicles with SYNC4, schedule a service visit for customers in October 2024, when the updated APIM software is expected to be available to dealers. Monitor OASIS for additional information.
SSM 52548
Service Bulletin/Repair Instructions
Various vehicles equiped with 10R80/10R80 MHT/10R100/10R140 transmissions may require replacement of the seal kits (7153) when internal repairs are being performed. These kits come with 4 wheel drive (4WD) seals and will no longer include the 2WD seals. When working on a 2WD vehicle, any 2WD seals must be ordered separately. Refer to the parts catalog for the proper 2WD seals required.
24B27
Service Bulletin/Repair Instructions
Certain 2023-2024 Super Duty and 2021-2025 Model Year Econoline Equipped With a 6.8L or 7.3L Gasoline Engine - Powertrain Control Module Software Update
SSM 52524
Service Bulletin/Repair Instructions
Some 2023-2024 F-Super Duty vehicles built on 22-May-2023 and through 15-Dec-2023 may require repairs of the power steering system for various reasons. If repairing a power steering fluid leak at or near the power steering fluid cooler, a worm clamp (part number 376240-S100) can be used adjacent to the factory clamp in lieu of steering hose replacement for any power steering hoses affected by the repair.
SSM 52500
Service Bulletin/Repair Instructions
Some 2023 F-Super Duty vehicles equipped with a 6.7L engine may exhibit an illuminated MIL with diagnostic trouble code (DTC) U3012 present in the powertrain control module (PCM). This may be due to the software in the body control module (BCM) and does not affect vehicle operation. To correct the condition, reprogram the BCM using the latest software level of the Ford Diagnosis and Repair System (FDRS) scan tool. For claiming, use causal part 15604 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.
SSM 52476
Service Bulletin/Repair Instructions
All accessory stick-on keyless entry keypads come with a wallet card containing the master code. If the accessory keypad was factory installed, this card will be placed in the glove box and should be handed to the vehicles owner during initial delivery. Unlike the integrated (wired) factory keypad, the accessory keypad master code cannot be retrieved from the vehicle using a diagnostic scan tool. If the wallet card for an accessory keypad is lost, follow these steps to recover the code. Dealer Key Code access is granted through the Dealer Program Enrollment System (DPES); dealership management can authorize users. The authorized user must go to FMCDealer.com > Parts and Service > Parts Product Line Information > Keys/Entry Devices > Aftermarket Keyless Entry Keypad Code Access. Follow the instructions on the screen to obtain the master code for the accessory keypad.
SSM 52477
Service Bulletin/Repair Instructions
Some 2023-2024 F-Super Duty vehicles may exhibit various diagnostic trouble codes (DTCs) related to the steering angle sensor. Prior to any diagnosis, determine if the vehicle is equipped with an electronic steering actuator (ESA), also referred to as the power steering control module (PSCM), so appropriate pinpoint tests are followed. The ESA is located on the steering shaft and can be seen through the left fender opening or under the hood near the driver's side frame rail. Refer to the Workshop Manual (WSM), Section 211-02 for images as needed. For vehicles equipped with an ESA, the steering angle sensor is integrated into the ESA. For vehicles not equipped with ESA, the steering angle sensor is integrated into the steering column control module, behind the clockspring. The pinpoint tests for the steering angle sensor in the WSM will specify what test or steps to follow based on presence of ESA. Failure to follow the proper pinpoint test may lead to improper diagnosis and repair.
SSM 52467
Service Bulletin/Repair Instructions
Some 2022 F-Super Duty vehicles equipped with a 12.3 inch center display screen and 2023-2024 F-Super Duty vehicles may exhibit DTCs B1D08 and/or B1D09 stored in the trailer module (TRM) with a Trailer Brake System Fault See Manual message in the instrument panel cluster (IPC) when a trailer is not connected to the vehicle. This may be due to water intrusion at the back side of the trailer tow connector. Disconnect connector C4099 from the back of the trailer tow connector (14489). Inspect connector C4099 and the mating socket on the back of the trailer tow connector for signs of corrosion or damage. If corrosion or damage is present at either connector, replace both the female side of the C4099 connector using service pig tail kit (3U2Z-14S411-JXC) and the trailer tow connector. If corrosion or damage is not present, refer to the Workshop Manual (WSM) Section 417-01 Exterior Lighting, Diagnosis and Testing for additional diagnosis. For claiming, use causal part 13A576 and applicable labor operations in Section 01 of the Service Labor Time Standards (SLTS) Manual.
SSM 52455
Service Bulletin/Repair Instructions
Some 2023-2024 F-Super Duty/F-53 Motorhome/F-59 Commercial Stripped Chassis or 2023-2025 E-Series/F-650/F-750 vehicles equipped with a gas engine may exhibit an illuminated MIL with ignition system DTC(s) P0352, P0353, P0354, P0355, P0357, P2303, P2306, P2309, P2312, P2318, P2304, P2307, P2310, P2313, P2319, and/or P2322 set in the powertrain control module (PCM). This may be due to incorrect cylinder to DTC mapping within the PCM. This means the DTCs listed may set against the incorrect cylinder. Even though the cylinder to DTC mapping is incorrect in the PCM, the presence of these DTCs means that a real ignition system concern is present that requires diagnosis and repair. Prior to performing a pinpoint test for one of the listed DTCs, it will be necessary to identify the correct cylinder that has the issue. Do this by using the Ford diagnosis and repair system (FDRS) to perform a cylinder power balance test. If the results show two cylinders dropping out, begin diagnosing the ignition system components for the cylinder that is dropping out and not setting an ignition related DTC. Due to the incorrect incorrectcylinder to DTC mapping, the PCM will shut off fuel to the cylinder that the PCM has triggered a DTC against. Diagnosing the cylinder that does not set an ignition DTCand drops during the power balance test, will verify the identity of the cylinder that has the concern. If only onecylinder is dropping out, start diagnostics with that cylinder. Refer to the Workshop Manual, Section 303-07A/C.
SSM 52424
Service Bulletin/Repair Instructions
Some 2023-2024 F-Super Duty vehicles equipped with a perimeter alarm and built on or before 27-Mar-2024 may exhibit a false alarm activation intermittently. This may be due to the software in the body control module (BCM). Monitor the BCM alarm event parameter identifications (PID). If ALARM_EVT_1/2/3/4 show a value of Intrusion Sensor, reprogram the BCM using the latest software level of the Ford Diagnosis and Repair System (FDRS) diagnostic scan tool. For claiming, use causal part 15604 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.
SSM 52420
Service Bulletin/Repair Instructions
Some 2023-2024 F-Super Duty vehicles may exhibit an illuminated powertrain malfunction (wrench) indicator with diagnostic trouble codes (DTC) P2122, P2123, P2127, P2128, and/or P2138 stored in the powertrain control module (PCM). The vehicle may or may not exhibit a perceived lack of power intermittently. Perform a wiggle test of connector C1580 at the left rear of the engine compartment while the engine is at normal operating temperature. Perform a visual inspection of pins 18 through 29 as well as a terminal fit test using the appropriately sized flex probe. Repair as necessary. Refer to Wiring Diagram Cell 005. If no concerns are found, refer to Workshop Manual (WSM), Section 310-02 for normal diagnostics.
SSM 52389
Service Bulletin/Repair Instructions
Some 2022-2024 F-Super Duty vehicles equipped with a 6.7L engine may exhibit an illuminated malfunction indicator lamp (MIL) with only diagnostic trouble code (DTC) U3012 stored in the PCM. If no drivability concerns or other DTCs are present, perform normal diagnostics per the Workshop Manual (WSM). If diagnostics lead to the powertrain control module (PCM) or body control module (BCM), the replacement of the PCM and/or the BCM will not resolve this concern. This illuminated MIL with DTC U3012 does not affect vehicle durability and no additional diagnosis or service is required for this condition at this time. Inform customers that they can continue to drive the vehicle and engineering is currently working on a solution for this condition. Monitor OASIS for additional information and schedule service appointments for customers once the repair becomes available.
SSM 52363
Service Bulletin/Repair Instructions
Some 2023-2024 F-Super Duty vehicles equipped with a trailer brake control module may exhibit a Trailer Disconnected message after cycling the ignition off and back on with a trailer connected. This may be due to the presence of an integrated battery charger on a trailer equipped with electric over hydraulic brakes. If trailer functionality is restored after unplugging and plugging the trailer connector back in while the ignition is on, this condition can be corrected by downloading and performing the Trailer Brake Configuration application using the latest version of the Ford Diagnosis and Repair System (FDRS) diagnostic scan tool. For claiming, use causal part 19H332 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.
SSM 52357
Service Bulletin/Repair Instructions
Some 2021-2024 Bronco Sport vehicles equipped with a 1.5L EcoBoost engine may exhibit water coolant pump leaks. This may be due to contamination in the coolant system. To correct this condition and prevent recurrent water pump failures, perform a coolant system flush. Refer to the Workshop Manual (WSM), Section 303-03A Engine Cooling - 1.5L EcoBoost > General Procedures > Engine Cooling System Flushing > Steps 1-8. Then replace the coolant pump. Refer to the WSM, Section Engine Cooling - 1.5L EcoBoost > Removal and Installation. Fill and bleed the coolant system properly. Refer to the WSM, Section 303-03A Engine Cooling - 1.5L EcoBoost > General Procedures > Engine Cooling System Draining, Vacuum Filling and Bleeding. Note: Repeat steps 10-12 a total of 10 times to remove any remaining air trapped in the system.
TSB 24-2066
Service Bulletin/Repair Instructions
This TSB supersedes article 24-2036 to update the vehicles affected. Some 2023-2024 F-Super Duty pickup vehicles built on or before 02-Jan-2024 equipped with a 6.7L engine may exhibit an illuminated MIL with diagnostic trouble codes (DTC) P0133, P0139, and/or P0145 stored in the powertrain control module (PCM). This may be due to the software in the PCM and does not affect vehicle operation.
SSM 52345
Service Bulletin/Repair Instructions
Some 2022-2024 various Ford/Lincoln vehicles equipped with SYNC 4 may experience concern where customers are receiving an error message when trying to enroll in connected services. This may be due to the gateway module (GWM) software. To correct the concern, download and run the Transport and Factory Mode Deactivation app: under HS1 modules select BCM > Transport and Factory Mode > Download > Run. When the pop-up message appears for Change Vehicle Mode - Transport/Factory/Normal Mode, press OK. This will proceed to the Transport and Factory Mode Deactivation screen, select Unlock Vehicle Connectivity Settings (21 MY + Vehicles). A pop-up message appears noting Vehicle Is Now In Normal Mode, select OK. This will return to the Transport and Factory Mode Deactivation screen, select Exit. A final pop-up notification stating that the application is finished, select OK. For claiming, use causal part 14G490 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.
SSM 52333
Service Bulletin/Repair Instructions
Many body control module C (BCMC) warranty return parts are coming back with no trouble found. To verify that the BCMC is at fault prior to replacing, perform the following. First, disconnect the battery then check all BCMC connectors for terminal pushout, pin damage, spread terminals, and corrosion. Refer to Workshop Manual Section 100-00 Wire Terminal Inspection and Replacement. If none found, reconnect the BCMC and battery terminals then recheck functionality. If concern still exists, proceed with BCMC replacement.
SSM 52335
Service Bulletin/Repair Instructions
For 2015-2024 Ford and Lincoln vehicles equipped with turbocharged engines and customer concern of an engine oil leak, refer to Workshop Manual (WSM), Section 303-00 for oil leak inspection and testing methods. Ford has evaluated turbochargers replaced for oil leak symptoms and although oil may collect on the external surface of a turbocharger, it is extremely rare for a turbocharger assembly to be the root cause of the oil leak. Careful inspection of the turbocharger oil feed and drain tubes should be performed along with the recommended WSM procedures as needed. Warranty claims for turbocharger replacement going forward will be assessed.
SSM 52328
Service Bulletin/Repair Instructions
Some 2021-2024 Bronco/F-150, 2023-2024 Escape/F-Super Duty vehicles equipped with SYNC 4 may experience a concern during accessory protocol interface module (APIM) programming where the vehicle's center display screen indicates USB Error. This may be due to a lack of memory space available to perform the APIM software update. If it is a memory concern, the Ford Diagnosis and Repair System (FDRS) will provide an option to delete the voice application. Re-enter the module programming and when prompted, do not select first option - SYNC Module (APIM) Software Update, select the second option - Delete Voice Application(s) From Module. Once deleted, run the SYNC Module (APIM) Software Update as directed, this will update the software and automatically reload the voice app. If the voice delete option is not available, continue with normal diagnostics in the Workshop Manual, Section 418.
SSM 52314
Service Bulletin/Repair Instructions
During service and repair requiring removal and replacement of a crankshaft bolt and/or crankshaft damper, achieving proper torque of the crankshaft pulley bolt is critical. Incorrect torque may allow the bolt to loosen resulting in the timing gear breaking and engine damage. Replacement of the bolt is critical to the repair and accurately following the installation procedure in the Workshop Manual (WSM) Section, 303-01 is extremely important. The bolt torque procedure can be found in the crankshaft front seal removal and installation procedure or in the engine assembly procedure.
SSM 52317
Service Bulletin/Repair Instructions
2023 F-Super Duty, 2023-2024 Expedition, 2024 Nautilus/F-150 vehicles will exhibit no light emitting diode (LED) confirmation from the key fob indicating that the vehicle has remote started (or not remote started). Factory key fobs with remote start no longer contain a LED feedback indicator. Do not replace the key fob for this condition. This is a normal operating characteristic and no service action is necessary.
SSM 52308
Service Bulletin/Repair Instructions
Some 2022 F-Super Duty vehicles equipped with a 12.3 inch center display screen and 2023-2024 F-Super Duty vehicles may exhibit DTCs B1D08:11 and/or B1D09:11 stored in the trailer module (TRM) with a Trailer Brake System Fault See Manual message in the instrument panel cluster (IPC) when a trailer is not connected to the vehicle. This may be due to water intrusion at the back side of the trailer tow connector. Inspect connector C4099 and the trailer tow connector (14489) for signs of corrosion or damage. If corrosion or damage is present at either connector, replace the female side of the C4099 connector using service pig tail kit (3U2Z-14S411-JXC) and the trailer tow connector. If corrosion or damage is not present, refer to the Workshop Manual (WSM) Section 417-01 Exterior Lighting, Diagnosis and Testing for additional diagnosis. For claiming, use causal part 14489 and applicable labor operations in Section 01 of the Service Labor Time Standards (SLTS) Manual.
SSM 52299
Service Bulletin/Repair Instructions
Some 2023-2024 F-Super Duty vehicles equipped with a 6.7L engine may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble codes (DTC) U02A2, P206B, P203B, P208A, P20FA, P20FD, and/or P20FC stored in the powertrain control module (PCM). Before performing normal diagnostics, inspect connectors C1273C (32 pin) and C406 (14 pin) for proper connection. Also disconnect and inspect C1415 (32 pin), C406 (14 pin), C4863 (7 pin) and C4864 (5 pin) on the 14405 vehicle harness for signs of terminal push out, water intrusion and/or corrosion. Refer to the Wiring Diagram for connector locations. Repair as necessary. Refer to Wiring Diagram Cell 005 for repair procedures.
24B05
Service Bulletin/Repair Instructions
Certain 2023 Model Year Super Duty and Transit Vehicles Equipped with 10R Transmissions - Main Control Assembly Bolt Inspection
SSM 52271
Service Bulletin/Repair Instructions
Some 2023 F-Super Duty vehicles equipped with a 12 inch center display screen and driver assistance package DBCAY (minor feature code) may exhibit the brakes applying without brake pedal input during parking lot type driving below 5 mph (8 km/h). To confirm a vehicle is built with a certain minor feature code, review the build information by double-clicking the vehicle identification number (VIN) in the upper left corner in the Professional Technician System (PTS) OASIS report. This may be due to the Front Brake Assist feature of the vehicle. If the customer finds this feature too sensitive, it can be turned off in the vehicle's center display screen in the Features > Driver Assistance menu. This feature is unrelated to the Pre-Collision Assist feature of the vehicle. To disable the pop-up message that Front Brake Assist is off every time the vehicle is restarted and permanently disable the feature, download and perform the IPMA - Image Processing Module A (IPMA) Configuration application using the latest version of the Ford Diagnosis and Repair System (FDRS) diagnostic scan tool. For claiming, use caus
SSM 52213
Service Bulletin/Repair Instructions
Some 2022-2023 F-150 and 2023 F-Super Duty vehicles equipped with a direct current/alternating current converter module A (DCACA) inverter (minor feature code HUKAK) may exhibit a Please Contact Authorized Dealer For Service message in the center display screen with DTC P0A93:96 stored in the DCACA. This may be due to the software level of the DCACA and has no effect on vehicle operation. To confirm a vehicle is built with a certain minor feature code, review the build information by double-clicking the vehicle identification number (VIN) in the upper left corner in the Professional Technician System (PTS). To correct this condition, reprogram the DCACA to the latest software level using the latest version of the Ford Diagnosis and Repair System (FDRS) scan tool. For claiming, use causal part 19G317 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.
SSM 52192
Service Bulletin/Repair Instructions
Some 2023-2024 F-Super Duty vehicles equipped with a 6.7L engine may require fuel injector removal and replacement for various reasons. Fuel injector o-ring and supply tube kits LC3Z-9229-A and LC3Z-9229-B for 2020-2022 F-Super Duty vehicles should be utilized when instructed to replace these parts in Workshop Manual, Section 303-04. The parts catalog is in the process of being updated.
SSM 52188
Service Bulletin/Repair Instructions
2024 F-Super Duty vehicles are equipped with XL-22 (WSS-M2C184-A1) high temperature power steering fluid that looks like clear hydraulic fluid. This fluid is an improvement in high temperature and thermal oxidative stability compared to Mercon LV. This power steering fluid is also compatible and highly recommended to use when filling or topping off power steering systems of all 2012-2023 F-Super Duty vehicles originally equipped with Mercon LV.
SSM 52147
Service Bulletin/Repair Instructions
Some 2023 F-Super Duty vehicles equipped with a 12 inch center display screen and driver assistance package DBCAY (minor feature code) may exhibit the brakes applying without brake pedal input during parking lot type driving below 5 mph (8 km/h). To confirm a vehicle is built with a certain minor feature code, review the build information by double-clicking the vehicle identification number (VIN) in the upper left corner in the Professional Technician System (PTS) OASIS report. This may be due to the Front Brake Assist feature of the vehicle. If the customer finds this feature too sensitive, it can be turned off in the vehicle's center display screen in the Features > Driver Assistance menu. This feature is unrelated to the Pre-Collision Assist feature of the vehicle. To disable the pop-up message that Front Brake Assist is off every time the vehicle is restarted and permanently disable the feature, download and perform the IPMA - Image Processing Module A (IPMA) Configuration application using the latest version of the Ford Diagnosis and Repair System (FDRS) diagnostic scan tool. For claiming, use caus
TSB 23-2426
Service Bulletin/Repair Instructions
Some 2023 F-Super Duty chassis cab vehicles equipped with a 6.7L engine may exhibit an engine coolant temperature gauge reading at the high end of the normal range while towing in high ambient temperatures with no diagnostic trouble codes (DTC) stored in the powertrain control module (PCM) or warning messages present in the instrument panel cluster (IPC). This may be due to the software in the IPC.
SSM 52134
Service Bulletin/Repair Instructions
Various 2021-2024 Ford and Lincoln vehicles equipped with the rear camera on demand feature may exhibit a Please Check Surroundings For Safety or Full View Not Available message when the rear camera button is pressed and the vehicle is not in reverse. Inform customers this condition is considered normal operation and does not affect vehicle durability because the full rear view camera image can only be shown when the vehicle is in reverse. No additional diagnosis or service is required for this condition.
SSM 52115
Service Bulletin/Repair Instructions
2023 F-Super Duty, 2023-2024 Expedition and 2024 Nautilus vehicles will exhibit no light emitting diode (LED) confirmation from the key fob indicating that the vehicle has remote started (or not remote started). Factory key fobs with remote start no longer contain a LED feedback indicator. Do not replace the key fob for this condition. This is a normal operating characteristic and no service action is necessary.
SSM 52105
Service Bulletin/Repair Instructions
Some 2023 F-Super Duty vehicles may exhibit pre-collision assist, hill start assist, Advance Trac, and/or blind spot/cross traffic fault messages with diagnostic trouble code (DTC) C1B00:62 stored in the power steering control module (PSCM). This may be due to the software in the PSCM. To correct the condition, reprogram the PSCM using the latest software level of the Ford Diagnosis and Repair System (FDRS) diagnostic scan tool. For claiming, use causal part 3G568 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.
SSM 52099
Service Bulletin/Repair Instructions
Some 2023 F-Super Duty chassis cab vehicles equipped with a 6.7L engine may exhibit an engine coolant temperature gauge reading at the high end of the normal range while towing in high ambient temperatures with no diagnostic trouble codes (DTC) or warning messages present in the instrument panel cluster (IPC). This may be due to the software in the IPC. To correct the condition, reprogram the IPC using the latest software level of the Ford Diagnosis and Repair System (FDRS) diagnostic scan tool. For claiming, use causal part 10849 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.
23P16
Service Bulletin/Repair Instructions
Certain 2023 Model Year F250 â F600 Vehicles Equipped With Max Recline Seats - Driver Seat Module (DSM) Software Update
23B52
Service Bulletin/Repair Instructions
Certain 2023 Model Year F-250 â F-600 Single Rear Wheel (SRW) Series Vehicles - Incorrect Lug Wrench
23B55
Service Bulletin/Repair Instructions
Certain 2023 Model Year Super Duty Vehicles - Perform Vehicle Alignment
SU4 P2 SuperDuty
Service Bulletin/Repair Instructions
Software Update 4 P2 for 2023 Super Duty vehicles is now available. Quality improvements include: -12V key off load improvement. - wifi hotspot reconfigured to support 5G.
SU5 P2 SuperDuty
Service Bulletin/Repair Instructions
Software Update 5 P2 for 2023 Super Duty vehicles is now available. Quality improvements include: - Enables the Lane Keep Assist sensitivity menu - Improvement to Pro Power Onboard (PPO) pop-up message to allow it to clear - Changed pop-up message that displays when exiting the camera view - Add in-vehicle message on infotainment screen to inform customer that some display features may be unavailable while SYNC is rebooting during SYNC OTA update installation.
SSM 51804
Service Bulletin/Repair Instructions
Some 2023 F-Super Duty vehicles equipped with a 6.7L engine may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble code (DTC) P2201 stored in the powertrain control module (PCM). To correct the condition, refer to Workshop Manual (WSM), Section 303-08A, as Pinpoint Test (PPT) RD has been updated to improve diagnostics.
SSM 51791
Service Bulletin/Repair Instructions
Some 2023 F-Super Duty vehicles equipped with a 6.7L engine may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble codes (DTC) U029D, U029E, U02A1, U02A3, P2209, P24D0, P22A7, and/or P23B5. This may be due to a wiring chafe on harness 14406 near connector C146 touching the exhaust gas recirculation (EGR) cooler on the right side of the engine. Before performing normal diagnostics, inspect 20 amp fuse F18 (position 26). If fuse F18 is found open, inspect the 14406 harness for contact with the EGR cooler and repair as necessary. Refer to Wiring Diagram, Cell 005 for repair procedures. If no damage is found, refer to Workshop Manual, Section 303-08A for normal diagnostics.
SSM 51750
Service Bulletin/Repair Instructions
Some 2023 F-Super Duty vehicles equipped with a 6.7L engine, and built on or before 02-May-2023, may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble codes (DTC) U029D, U029E, U02A1, U02A3, P2209, P24D0, P22A7, and/or P23B5. This may be due to a wiring chafe on harness 14406 near connector C146 touching the exhaust gas recirculation (EGR) cooler on the right side of the engine. Before performing normal diagnostics, inspect 20 amp fuse F18 (position 26). If fuse F18 is found open, inspect the 14406 harness for contact with the EGR cooler and repair as necessary. Refer to Wiring Diagram, Cell 005 for repair procedures. If no damage is found, refer to Workshop Manual, Section 303-08A for normal diagnostics.
SSM 51748
Service Bulletin/Repair Instructions
Some 2023 F-Super Duty vehicles equipped with a wireless charging pad may exhibit an excessive buzzing noise from the WACM cooling fan. This may be due to the wiring harness or electrical tape contacting the cooling fan. Remove the WACM and inspect for contact between the wiring harness and the WACM cooling fan. Refer to Workshop Manual, Section 414-06. If contact is found, reroute the wiring harness away from the WACM cooling fan to eliminate the noise. Use the Report a Vehicle Concern link at the bottom of OASIS to submit a report with photos attached (if possible) if contact is found between the wiring harness and the fan.
SSM 51743
Service Bulletin/Repair Instructions
Some 2023 F-Super Duty vehicles equipped with a 12.3 inch IPC display may experience a blank IPC screen. Diagnostic trouble code (DTC) B108E may also be present. This may be due to a faulted graphics interface processor (GIP) in the IPC module. If a vehicle exhibits this condition, use the Ford Diagnostic and Repair System (FDRS) to determine if the GIP is communicating. To confirm GIP communication, start a session with the vehicle using FDRS. From the Vehicle Info tab, select IPC. Under Module Details, if device identification (DID) F120 indicates Null, the GIP is faulted, and the IPC module (base part number: 10849) requires replacement. Do not replace the IPC display for this condition. For claiming, use causal part 10849 and M-time.
SSM 51738
Service Bulletin/Repair Instructions
Some 2023 F-Super Duty vehicles may set diagnostic trouble code (DTC) U211B:87 in various modules when a diagnostic self-test is performed, which includes: powertrain control module (PCM), advanced driver assistance system (ADAS), anti-lock brake system (ABS), power steering control module (PSCM), body control module (BCM), telematics control unit (TCU), driver door module (DDM), and/or passengers door module (PDM). This may be due to the modules DTC sensitivity during vehicle key-on/start-up. Replacement or reprogramming of these module(s) may not resolve this condition. U211B:87 should be ignored if: no other DTCs are present, no warning indicators are illuminated while the engine is running and no noticeable symptoms are present. No further service action is required.
SSM 51719
Service Bulletin/Repair Instructions
Some 2021-2023 F-Super Duty/E-Series vehicles equipped with a 6.2L, 6.8L or 7.3L gasoline engine may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble code (DTC) P0457 and/or P0455 stored in the powertrain control module (PCM). This may be due to a improper fuel filler cap installation and/or outside contamination on the fuel cap sealing surface. The fuel filler cap requires multiple turns to seal properly and should be clean of any debris on sealing surface. Advise the customer to turn the fuel filler cap clockwise until there is at least one audible click to seal properly. If the DTCs return after the fuel filler cap is cleared of debris and properly seated, refer to Workshop Manual (WSM), Section 303-13 > pinpoint test HX.
SAN-Vol1 I1
Service Bulletin/Repair Instructions
The Service Awareness Newsletter is an informal communication that contains information that may not be presently available in a TSB, SSM, GSB, or other electronic communication. This article includes information on warranty, technical service tips and other service information.
SSM 51691
Service Bulletin/Repair Instructions
2011-2023 F-Super Duty and 2016-2024 F-650/F-750 vehicles equipped with a 6.7L engine may exhibit an elevated idle condition. During prolonged idle time, vehicles may experience this elevated idle to reduce unburned hydrocarbons from the SCR. The powertrain control module estimates hydrocarbon levels in the SCR and may increase idle speed to remove them. Idle speed will be increased to 1000 RPM for ambient temperatures near 26°C (80°F) and may increase to 1200 RPM at -40 °C (-40°F). Vehicles may exhibit exhaust smoke and diesel exhaust fluid smell during elevated idle condition. Exhaust smoke and smell condition will not affect reliability or durability of the engine. Power take-off (PTO) use and idle set point control will disable elevated speed. It is required that the operator monitor the vehicle and adhere to any Exhaust Filter warning messages.
SSM 51693
Service Bulletin/Repair Instructions
Some 2023 F-Super Duty vehicles do not have a compass displayed in the instrument panel cluster (IPC). Replacement or reprogramming the IPC will not enable the feature. Inform customers that Ford is planning to deploy an enhancement via Ford Power-Up software updates delivered over-the-air (OTA) in 4Q2023. Software will update automatically on vehicles with connected vehicle features enabled. Monitor OASIS for additional information. Schedule a service appointment in late 4Q2023, for customers without connected vehicle features enabled once the enhancement becomes available.
Reading this report
Complaint counts are reports filed with NHTSA, not failure rates. A common model collects more of them than a rare one that breaks more often.