26E02
Other
NEW VEHICLE DELIVERY HOLD Emissions Recall 26E02 Certain 2016-2019 F-650 - 750 and 2017-2019 F-350 - 550 Vehicles Equipped With 6.7L Diesel Engines Crankcase Ventilation (CCV) Inspection And Replacement
Vehicle report
2017 FORD F-650 SD
Service bulletins
192 bulletinsTechnical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.
SSM 54601
Service Bulletin/Repair Instructions
Ford and Lincoln vehicles equipped with wired keyless entry keypad systems and accessory wireless keyless entry keypad systems may or may not come with a wallet card containing the master code. Unlike the integrated wired keypad, the accessory wireless keypad master code cannot be retrieved from the vehicle using a diagnostic scan tool or from the label printed on the body control module (BCM). The Factory Keyless Entry Code application within the diagnostic scan tool will not provide an applicable master code for the accessory wireless keypad. If the wallet card for an accessory keypad is not available, the "Wireless RF Keypad Diagnosis Guide" can be referenced and provides direction on how to retrieve the master code. This guide is located under the Workshop Manual tab > Accessories > Installation > Wireless RF Keypad Diagnosis Guide > PPT C > Step C2.<br /><br /> Note: The only available keypad for some vehicles from the assembly plant is the accessory wireless keyless entry keypad. The integrated wired keypad cannot be installed on vehicles not equipped from the factory with a wired keyless entry k
SSM 53040
Service Bulletin/Repair Instructions
While performing a transmission repair on some 2012-2024 Ford and Lincoln vehicles, a transmission seal kit may be on backorder due to supply chain interruptions. While performing a transmission repair on some 2012-2024 Ford and Lincoln vehicles, a transmission seal kit may be on backorder due to supply chain interruptions.
SSM 52476
Service Bulletin/Repair Instructions
All accessory stick-on keyless entry keypads come with a wallet card containing the master code. If the accessory keypad was factory installed, this card will be placed in the glove box and should be handed to the vehicles owner during initial delivery. Unlike the integrated (wired) factory keypad, the accessory keypad master code cannot be retrieved from the vehicle using a diagnostic scan tool. If the wallet card for an accessory keypad is lost, follow these steps to recover the code. Dealer Key Code access is granted through the Dealer Program Enrollment System (DPES); dealership management can authorize users. The authorized user must go to FMCDealer.com > Parts and Service > Parts Product Line Information > Keys/Entry Devices > Aftermarket Keyless Entry Keypad Code Access. Follow the instructions on the screen to obtain the master code for the accessory keypad.
22M03 S1
Service Bulletin/Repair Instructions
Certain 2017-2020 Model Year Continental and Super Duty, 2018-2020 Navigator, 2020 Aviator, and 2020 Explorer Vehicles Replace Front and/or Side Cameras if Foggy
SSM 52335
Service Bulletin/Repair Instructions
For 2015-2024 Ford and Lincoln vehicles equipped with turbocharged engines and customer concern of an engine oil leak, refer to Workshop Manual (WSM), Section 303-00 for oil leak inspection and testing methods. Ford has evaluated turbochargers replaced for oil leak symptoms and although oil may collect on the external surface of a turbocharger, it is extremely rare for a turbocharger assembly to be the root cause of the oil leak. Careful inspection of the turbocharger oil feed and drain tubes should be performed along with the recommended WSM procedures as needed. Warranty claims for turbocharger replacement going forward will be assessed.
SSM 52314
Service Bulletin/Repair Instructions
During service and repair requiring removal and replacement of a crankshaft bolt and/or crankshaft damper, achieving proper torque of the crankshaft pulley bolt is critical. Incorrect torque may allow the bolt to loosen resulting in the timing gear breaking and engine damage. Replacement of the bolt is critical to the repair and accurately following the installation procedure in the Workshop Manual (WSM) Section, 303-01 is extremely important. The bolt torque procedure can be found in the crankshaft front seal removal and installation procedure or in the engine assembly procedure.
TSB 22-2248
Service Bulletin/Repair Instructions
This article supersedes TSB 22-2201 to update the Service Procedure and Parts List. Some 2015-2019 F-Super Duty and 2016-2019 F-650/F-750 vehicles equipped with a 6.7L engine may exhibit an oil leak from the oil filter, crankcase vent oil separator, oil cooler, or upper/lower oil pan. This may be due to the mating surfaces of the upper oil pan and the engine block or to a clogged crankcase vent oil separator.
SSM 52188
Service Bulletin/Repair Instructions
2024 F-Super Duty vehicles are equipped with XL-22 (WSS-M2C184-A1) high temperature power steering fluid that looks like clear hydraulic fluid. This fluid is an improvement in high temperature and thermal oxidative stability compared to Mercon LV. This power steering fluid is also compatible and highly recommended to use when filling or topping off power steering systems of all 2012-2023 F-Super Duty vehicles originally equipped with Mercon LV.
SSM 52167
Service Bulletin/Repair Instructions
Some 2017-2019 F-Super Duty pick-up vehicles may require the additional KC3Z-14A411-C kit if there is a service need to replace the 14405 main body harness or 14A412 tailgate harness post FSA 19S48. During the FSA 19S48 repair, additional connectors are added to the 14405 and 14A412 that utilize the jumper service kit contained in the FSA. Direction regarding the need for this harness is also noted in the Ford parts catalog.
SSM 51854
Service Bulletin/Repair Instructions
Various 2013-2019 vehicles may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble code (DTC) P264F after powertrain control module (PCM) replacement. This DTC indicates that the engine serial number (ESN) must be programmed into the PCM. The ESN is located on PTS > Diagnostics tab > HVBoM > Features > Engine Serial Number. Once the ESN is obtained from the historical vehicle bill of materials (HvBOM), it can be programmed into the PCM using the appropriate Ford diagnostic scan tool. Navigate to the toolbox tab> powertrain menu> Service Functions> ESN.
SSM 51849
Service Bulletin/Repair Instructions
Various 2013-2019 vehicles may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble code (DTC) P264F after powertrain control module (PCM) replacement. This DTC indicates that the engine serial number (ESN) must be programmed into the PCM. The ESN is located on PTS> OASIS> Features> Engine Serial Number. Once the ESN is obtained from the historical vehicle bill of materials (HvBOM), it can be programmed into the PCM using the appropriate Ford diagnostic scan tool. Navigate to the toolbox tab> powertrain menu> Service Functions> ESN.
SAN-Vol1 I1
Service Bulletin/Repair Instructions
The Service Awareness Newsletter is an informal communication that contains information that may not be presently available in a TSB, SSM, GSB, or other electronic communication. This article includes information on warranty, technical service tips and other service information.
SSM 51691
Service Bulletin/Repair Instructions
2011-2023 F-Super Duty and 2016-2024 F-650/F-750 vehicles equipped with a 6.7L engine may exhibit an elevated idle condition. During prolonged idle time, vehicles may experience this elevated idle to reduce unburned hydrocarbons from the SCR. The powertrain control module estimates hydrocarbon levels in the SCR and may increase idle speed to remove them. Idle speed will be increased to 1000 RPM for ambient temperatures near 26°C (80°F) and may increase to 1200 RPM at -40 °C (-40°F). Vehicles may exhibit exhaust smoke and diesel exhaust fluid smell during elevated idle condition. Exhaust smoke and smell condition will not affect reliability or durability of the engine. Power take-off (PTO) use and idle set point control will disable elevated speed. It is required that the operator monitor the vehicle and adhere to any Exhaust Filter warning messages.
TSB 23-2161
Service Bulletin/Repair Instructions
Some 2018-2021 F-150 vehicles equipped with a 3.0L diesel engine, 2016-2022 F-650/F-750 vehicles equipped with a 6.7L engine, and 2017-2022 F-Super Duty vehicles equipped with a 6.7L engine and built on or before 08-Mar-2022 may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble codes (DTCs) P21DD, P20BA. P20B9, P204C, P208A, P208B, P208C, P203B, P205B, P21CD and/or U02A2 in the powertrain control module (PCM). This may be due to water intrusion within connectors C3613 and/or C4851/C3610 on the reductant harness going to the reductant pump/heater assembly and the reductant level sensor/quality module. This may also be due to movement of the wiring harness causing terminal fretting. To correct the condition, follow the Service Procedure to replace the reductant tank harness, the reductant pump/heater assembly and/or the reductant tank, as well as securing the wiring harness using a cable zip tie fastener.
TSB 23-2115
Service Bulletin/Repair Instructions
Some 2015-2020 F-150 and 2017-2022 F-Super Duty vehicles may exhibit a lack of heat or cooling from the cabin vents when the climate control settings are adjusted between hot and cold. This may be due to a stuck/binding temperature door within the climate control housing or binding/inoperative temperature door actuator. Diagnostic trouble code (DTC) B1081:07 may be present in the front controls interface module (FCIM) or heating ventilation and air conditioning (HVAC) module. To correct the condition, follow the Service Procedure to remove the climate control housing and replace the temperature door cam(s), lubricate the temperature blend door bearing surface, and apply flock tape to actuator to seal out debris.
SSM 51536
Service Bulletin/Repair Instructions
For 2000-2024 Ford and Lincoln vehicles, swapping a module from a vehicle for diagnosis purposes is likely to cause errors and is not recommended. It is also not recommended to order a replacement module using a vehicle identification number (VIN) from a different vehicle. Most modules on these affected vehicles are VIN/vehicle specific and hardware variations between modules do exist. Swapping a module from a vehicle or ordering a module using a different vehicle/VIN can cause ineffective repairs and additional vehicle down time. Make sure all appropriate Workshop Manual (WSM) procedures are followed when diagnosing the condition prior to all module replacements and only order modules using the correct VIN.
SSM 51294
Service Bulletin/Repair Instructions
Some 2016-2019 F-Super Duty/F-650/F-750 vehicles equipped with a 6.7L engine may require the lower intake manifold to be removed for various concerns. The WSM, Section 303-01, has been updated to remove the lower intake manifold leaving the crankcase vent oil separator attached. Both parts should be removed from the engine together to avoid discarding and replacing the crankcase vent oil separator.
TSB 22-2380
Service Bulletin/Repair Instructions
Some 2017-2019 F-Super Duty chassis cab/dual rear wheel (DRW) pickup vehicles and 2016-2019 F-650/F-750 vehicles equipped with a 6.7L engine may exhibit a concern of oil consumption in applications where the engine is idled for extended periods of time. This may be due to high crankcase pressure as a result of the crankcase ventilation filter element becoming restricted. To correct the condition, follow the Service Procedure to replace the crankcase oil separator and to inspect the turbocharger to determine whether the turbocharger needs to be replaced. Note: The new crankcase vent oil separator appears different from the old crankcase vent oil separator as it no longer includes a serviceable filter element.
SSM 50966
Service Bulletin/Repair Instructions
Some 2017-2019 F-Super Duty/F-650/F-750 vehicles may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble code (DTC) P24D1 stored in the powertrain control module (PCM). To correct the condition, replace the particulate matter (PM) sensor. Refer to Workshop Manual (WSM), Section 303-14. For F-650/F-750 vehicles, use LC4Z-5L216-A. For F-Super Duty pickup and 203 inch wheelbase chassis cab vehicles, use LC3Z-5L216-C. For F-Super Duty 145/179/192 inch wheelbase chassis cab vehicles, use LC3Z-5L216-B. For F-Super Duty 168/169/193/205 inch wheelbase chassis cab vehicles, use LC3Z-5L216-A. Do not attempt a programmable module installation (PMI) after installation of the PM sensor. For claiming, use causal part 5L239 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.
21M05-S1
Service Bulletin/Repair Instructions
Certain 2017-2022 Model Year Super Duty Vehicles Equipped with a Power Release Tailgate - Unintended Tailgate Opening. In the affected vehicles, some customers report experiencing an unintended tailgate opening and may have previously serviced their vehicle for this concern. Ford had developed an enhanced remedy for customers who may want this enhanced repair performed n their vehicle.
TSB 22-2223
Service Bulletin/Repair Instructions
Some 2017-2019 F-Super Duty chassis cab/dual rear wheel (DRW) pickup vehicles and 2016-2019 F-650/F-750 vehicles equipped with a 6.7L engine may exhibit a concern of oil consumption in applications where the engine is idled for extended periods of time. This may be due to high crankcase pressure as a result of the crankcase ventilation filter element becoming restricted. To correct the condition, follow the Service Procedure to replace the crankcase oil separator and to inspect the turbocharger to determine whether the turbocharger needs to be replaced.
TSB 22-2201
Service Bulletin/Repair Instructions
Some 2017-2019 F-Super Duty/F-650/F-750 vehicles equipped with a 6.7L may exhibit an engine oil leak. This may be due to the mating surface of the upper oil pan and the engine block. To correct the condition, follow the Service Procedure to reseal the engine block.
TSB 22-2191
Service Bulletin/Repair Instructions
Some 2018-2021 F-150 vehicles equipped with a 3.0L diesel engine, 2016-2022 F-650/F-750 vehicles equipped with a 6.7L engine, and 2017-2022 F-Super Duty vehicles equipped with a 6.7L engine and built on or before 08-Mar-2022 may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble codes (DTCs) P21DD, P20BA. P20B9, P204C, P208A, P208B, P208C, P203B, P205B, P21CD and/or U02A2 in the powertrain control module (PCM). This may be due to water intrusion within connectors C3613 and/or C4851/C3610 on the reductant harness going to the reductant pump/heater assembly and the reductant level sensor/quality module. This may also be due to movement of the wiring harness causing terminal fretting. To correct the condition, follow the Service Procedure to replace the reductant tank harness, the reductant pump/heater assembly and/or the reductant tank, as well as securing the wiring harness using a cable zip tie fastener.
SSM 50636
Service Bulletin/Repair Instructions
2011-2022 F-Super Duty and 2016-2023 F-650/F-750 vehicles equipped with a 6.7L engine may exhibit an elevated idle condition. During prolonged idle time, vehicles may experience this elevated idle to reduce unburned hydrocarbons from the SCR. The powertrain control module estimates hydrocarbon levels in the SCR and may increase idle speed to remove them. Idle speed will be increased to 1000 RPM for ambient temperatures near 26°C (80°F) and may increase to 1200 RPM at -40 °C (-40°F). Vehicles may exhibit exhaust smoke and diesel exhaust fluid smell during elevated idle condition. Exhaust smoke and smell condition will not affect reliability or durability of the engine. Power take-off (PTO) use and idle set point control will disable elevated speed. It is required that the operator monitor the vehicle and adhere to any Exhaust Filter warning messages.
TSB 22-2081
Service Bulletin/Repair Instructions
Some 2016-2017 F-650/F-750 vehicles equipped with a 6.7L engine may exhibit an illuminated malfunction indicator lamp (MIL) and diagnostic trouble code (DTC) P2002 stored in the powertrain control module (PCM). This may be due to a cracked diesel particulate filter (DPF) and the software in the PCM. To correct the condition, follow the Service Procedure replace the DPF and reprogram the PCM.
TSB 21-2452
Service Bulletin/Repair Instructions
Some 2020-2021 Aviator vehicles equipped with a 3.0L PHEV powertrain may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble codes (DTCs) U0100, P1A42 and/or P1A43 stored in battery energy control module (BECM). This may be due to software in the PCM. To correct the condition, follow the service procedure to perform a coordinated flash on the powertrain control module (PCM), secondary on-board diagnostic module c (SOBDMC), anti-lock braking system (ABS) module, BECM, and battery charger control module (BCCM).
TSB 21-2447
Service Bulletin/Repair Instructions
This article supersedes TSB 21-2192 to update the Parts List and Issue. Some 2017-2019 F-Super Duty/F-650/F-750 vehicles equipped with a 6.7L may exhibit an engine oil leak. This may be due to the mating surface of the upper oil pan and the engine block. To correct the condition, follow the Service Procedure to reseal the engine block.
SSM 50323
Service Bulletin/Repair Instructions
Some 2017-2022 F-Super Duty and 2016-2022 F-650/F-750 with 6.7L diesel engines, 2015-2019 Transit with 3.2L diesel engines and 2018-2021 F-150 with 3.0L diesel engines may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble code (DTC) P206C in the powertrain control module (PCM). Review of repair data supports that P206C is often the result of incorrect diesel exhaust fluid (DEF) concentration. Per Powertrain Control/Emissions Diagnosis (PC/ED) Pinpoint Test (PPT) RJ, a DEF concentration reading below 28% will set P206C and cause vehicle derate. If low concentration is suspected, drain fluid and replace with known good DEF before replacing any parts. Low concentration of DEF is not a warrantable condition.
TSB 21-2368
Service Bulletin/Repair Instructions
Some 2017 F-Super Duty vehicles equipped with a 6.7L diesel engine may exhibit an illuminated malfunction indicator lamp (MIL) with only diagnostic trouble codes (DTCs) P00BD, P012F, P0181, P0474, P124C, P1247, P20EE, P205B, P2263, P2269, P2459, and/or P259F stored in the powertrain control module (PCM). This may be due to various strategies within the PCM software. To resolve this condition, update the PCM software and perform a diesel particulate filter (DPF) manual regeneration and, if necessary, a DPF parameter reset according to the Service Procedure.
TSB 21-2336
Service Bulletin/Repair Instructions
Some 2018-2020 F-150 vehicles built on or before 1-Apr-2020 equipped with a 3.0L diesel engine, 2017-2019 F-Super Duty vehicles built on or before 30-Oct-2019 equipped with a 6.7L engine and 2016-2019 F-650/F-750 vehicles built on or before 30-Oct-2019 equipped with a 6.7L engine may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble codes (DTCs) P21DD, P20BA. P20B9, P204C, P208A, P208B, P208C, P203B, P205B, P21CD and/or U02A2 in the powertrain control module (PCM). This may be due to water intrusion within connectors C3613 and/or C4851/C3610 on the reductant harness going to the reductant pump/heater assembly and the reductant level sensor/quality module. To correct the condition, follow the Service Procedure steps to replace the reductant tank harness, the reductant pump/heater assembly and/or the reductant tank.
20M06-S1
Service Bulletin/Repair Instructions
Certain 2015 through 2016 Model Year Super Duty and 2016 through 2019 Medium Duty with 6.7L Diesel Engine Diesel Particulate Filter Warranty Extension with Diagnostic Trouble Code P2002
TSB 21-2287
Service Bulletin/Repair Instructions
This article supersedes TSB 17-0068 to update the Service Procedure and Parts List. Some 2016-2017 F-650/F-750 vehicles equipped with a 6.7L diesel engine and built on or before 21-Aug-2017 may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble code (DTC) P203B. This may be due to a low voltage condition during engine cranking. To correct this condition, reflash the diesel exhaust fluid (DEF) reductant level sensor/quality module using the Urea Sensor Reprogramming tool.
SSM 50066
Service Bulletin/Repair Instructions
Some 2015-2019 F-Super Duty and 2016-2019 F-650/F-750 vehicles equipped with a 6.7L engine may exhibit an oil leak from the oil filter, crankcase vent oil separator, oil cooler, upper/lower oil pan. This may be due to a clogged crankcase vent oil separator and/or a sealing concern. Do not remove/replace the engine front cover for upper oil pan leaks. Do not check for warpage on the upper oil pan. When the upper oil pan is not bolted to the vehicle, it has a natural tendency to twist slightly due to the manufacturing process for the pan and will not result in an oil leak. The Workshop Manual (Section 303-00 > Diagnosis and Testing > Engine > Engine Oil Leaks) provides information on the usage of fluorescent oil dye to locate the source of an oil leak. Refer to GSB Oil Leaks Weeps And Seeps for more oil leak diagnosis. Continue to monitor OASIS for updates.
TSB 21-2192
Service Bulletin/Repair Instructions
Some 2017-2019 F-Super Duty/F-650/F-750 vehicles equipped with a 6.7L may exhibit an engine oil leak. This may be due to the mating surface of the upper oil pan and the engine block. An oil leak in this area may also be influenced by a blocked crankcase oil vent separator. To correct the condition, follow the Service Procedure to reseal the engine block.
SSM 49846
Service Bulletin/Repair Instructions
Some 2017-2019 F-Super Duty/F-650/F-750 vehicles may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble code (DTC) P24D1 stored in the powertrain control module (PCM). To correct the condition, replace the particulate matter sensor. Refer to Workshop Manual (WSM), Section 303-14. For F-650/F-750 vehicles, use LC4Z-5L216-A. For F-Super Duty pickup and 203" wheelbase chassis cab vehicles, use LC3Z-5L216-C. For F-Super Duty 145/179/192" wheelbase chassis cab vehicles, use LC3Z-5L216-B. For F-Super Duty 168/169/193/205" wheelbase chassis cab vehicles, use LC3Z-5L216-A. For claiming, use causal part 5L239 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.
SSM 49805
Service Bulletin/Repair Instructions
Some 2011-2021 vehicles equipped with a diesel engine may have engine oil in the exhaust after turbocharger replacement for various reasons. To correct the condition, remove the exhaust and stand the exhaust up with the turbocharger inlet side facing down using a suitable drain pan. Allow the exhaust to drain for at least 24 hours and reinstall. Do not perform a manual exhaust regeneration.
20M06
Service Bulletin/Repair Instructions
This program extends the warranty coverage of the diesel particulate filter (DPF) when a diagnostic trouble code P2002 is present in the powertrain control module (PCM). Repairs associated with DTCs other than P2002 and/or DPF plugged due to failure to perform DPF regeneration are not included in this program. - Super Duty's up through 14,000 pounds Gross Vehicle Weight Rating (GVWR): 11 years of service or 120,000 miles from the warranty start date of the vehicle, whichever occurs first. - Super Duty's over 14,000 pounds Gross Vehicle Weight Rating (GVWR): 10 years of service or 110,000 miles from the warranty start date of the vehicle, whichever occurs first. - Medium Duty's: 10 years of service or 185,000 miles from the warranty start date of the vehicle, whichever occurs first.
SSM 49483
Service Bulletin/Repair Instructions
Some 2017-2021 F-Super Duty and 2016-2021 F650-750 with 6.7L diesel engines, 2015-2019 Transit with 3.2L diesel engines and 2018-2021 F-150 with 3.0L diesel engines may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble code (DTC) P206C in the powertrain control module (PCM). Review of repair data supports that P206C is often the result of incorrect diesel exhaust fluid (DEF) concentration. Per Powertrain Control/Emissions Diagnosis (PC/ED) Pinpoint Test (PPT) RJ, a DEF concentration reading below 28% will set P206C and cause vehicle derate. If low concentration is suspected, drain fluid and replace with known good DEF before replacing any parts. Low concentration of DEF is not a warrantable condition.
SSM 49430
Service Bulletin/Repair Instructions
2011-2021 F-Super Duty and 2016-2021 F-650/F-750 vehicles equipped with a 6.7L engine may exhibit a high/elevated idle condition. During prolonged idle time, vehicles may experience this high/elevated idle to reduce buildup of unburned hydrocarbons from the SCR system. The powertrain control module (PCM) estimates hydrocarbon levels in the SCR and may increase idle speed to remove them. Idle speed will be increased to 1000 revolutions per minute (rpms) for ambient temperatures near 26C (80F) and may increase to as high as 1200 rpms at -40 C (-40F). These elevated idle periods can last from 20-40 minutes, depending on ambient temperatures. During power take off (PTO) use and already using idle set point control, the elevated speed is disabled. It is required that the operator monitor the vehicle and adhere to the Exhaust Filter warning messages.
SSM 49210
Service Bulletin/Repair Instructions
Some 2009-2020 Ford and Lincoln vehicles equipped with turbochargers may exhibit an oil leak from the turbocharger oil supply or return tubes, O-rings or 6.7L pedestal gasket. Although oil may collect on the turbocharger, it is very rare for a turbocharger to leak oil. To isolate the source of the leak, refer to Workshop Manual (WSM), Section 303-00 General Information > Diagnosis and Testing > Engine > Engine Oil Leaks - Fluorescent Oil Additive Method procedure. When an oil leak is present at a turbocharger oil supply or drain tube, remove the affected oil tube and inspect for damage, and replace the O-ring seals, pedestal gasket or oil tube as required. Refer to WSM, Section 303-04. For claiming, use the affected oil tube or pedestal gasket as the causal part and applicable labor operations in Sections 6 and 9 of the Service Labor Time Standards (SLTS) Manual.
TSB 20-2267
Service Bulletin/Repair Instructions
Some 2015-2020 F-150 except Raptor, 2017-2020 F-Super Duty, 2018-2020 Expedition vehicles equipped with a front camera washer may exhibit a washer fluid leak at the front camera washer jet when not in use. This may be due to the rubber seal internal to the jet. To correct the condition, follow the Service Procedure to replace the washer jet.
TSB 20-2012
Service Bulletin/Repair Instructions
Some 2017-2019 F-650/F-750 vehicles equipped with a 6.7L engine, 6R140 transmission and hydraulic brakes may exhibit a driveline vibration typically during the 1500-1700 engine revolutions per minute (RPM) range. To correct the condition, follow the Service Procedure to reprogram the powertrain control module (PCM).
SSM 48450
Service Bulletin/Repair Instructions
Some 2016-2019 F-650/F-750 vehicles equipped with a 6.7L engine and an air brake system may exhibit inoperative cruise control and/or immediate transmission downshifting when releasing the accelerator pedal. This may be caused by an in range failure of the brake pedal pressure transducer (7920) that does not set a diagnostic trouble code (DTC). The Integrated Diagnostic System (IDS) can be used to view the WHEEL TRQ RAW PID in the generic function module (GFM). It displays the voltage value of the brake pedal pressure transducer. The voltage should be between 0.35 volts and 0.65 volts with the brakes released and will increase with brake pedal pressure. An inoperative transducer will not change with brake pedal pressure. Refer to Workshop Manual (WSM), Section 206-08 for the location of the brake pedal pressure transducer.
SSM 48299
Service Bulletin/Repair Instructions
Some 2016-2019 F-750 vehicles may exhibit an excessive or uneven amount (inner versus outer) of front and/or rear brake pad wear. For vehicles exhibiting this condition, it's recommended to use FC4Z-2001-F brake pad kit when replacing front or rear pads. Some vehicle applications will demonstrate improved brake pad wear after installing this kit.
SSM 48123
Service Bulletin/Repair Instructions
For Ford and Lincoln vehicles that require positive or negative battery terminal replacement, it is not necessary to replace the complete battery cable harness (14300 and 14301) for this concern. Positive battery cable clamp BT4Z-14450-AA and negative battery cable clamp BT4Z-14450-BA are available for this type of repair. Do not cut or shorten the battery cable, instead carefully remove the affected battery cable clamp and clean the cable end as necessary to preserve wire length. Some rework may be necessary for some vehicle environments. Bend the new positive battery cable clamp as needed and crimp it to the existing battery cable. Make sure to use heat shrink tubing over the battery cable to battery cable clamp connection. Obtain the heat shrink tube locally.
SSM 47999
Service Bulletin/Repair Instructions
Some 2016-2019 F-Super Duty and 2016-2019 F650-750 vehicles equipped with 6.7L engine may exhibit a concern where the engine cooling fan stays on at all times or is inoperative. Diagnostic trouble codes (DTCs) P0480, P0494, P0495, P0529, P0691, P0692, P0693 and/or P0694 may be stored in the powertrain control module (PCM). To address these vehicle symptoms, use the updated online version of pinpoint test AH in the powertrain control/emission diagnostic (PC/ED) tab on the PTS website. The pinpoint test has been updated to aid in preventing unnecessary fan clutch replacement.
17B29-S2
Service Bulletin/Repair Instructions
Certain 2016-2017 Model Year F-650, F-750 and F-59 Vehicles with a 6.8L Engine - Cylinder Head Inspection and Replacement
TSB19-2142
Service Bulletin/Repair Instructions
Some 2017-2019 F-Super Duty chassis cab/dual rear wheel (DRW) pickup vehicles and 2016-2019 F-650/F-750 vehicles equipped with a 6.7L engine may exhibit a concern of oil consumption in applications where the engine is idled for extended periods of time. This may be due to high crankcase pressure as a result of the crankcase ventilation filter element becoming restricted. To correct the condition, follow the Service Procedure steps to replace the crankcase oil separator. The new crankcase vent oil separator appears different from the old crankcase vent oil separator as it no longer includes a serviceable filter element. Follow the service procedure steps to correct the condition.
SSM 47976
Service Bulletin/Repair Instructions
On vehicles equipped with an automatic transmission it is imperative that the converter pilot hub be greased with Motorcraft Multi-Purpose Grease Spray XL-5-A even if grease was not applied from the factory. Also verify that the engine/transmission alignment dowel pins are present as well as the engine crankshaft dowel pin, if equipped, when installing the transmission. Failure to adequately lubricate the converter hub greatly increases the likelihood of the flexplate cracking in the future. Missing dowels may cause a misalignment issue also resulting in a premature failure. Refer to Workshop Manual (WSM), Section 307-01.
SSM 47948
Service Bulletin/Repair Instructions
SSM 47948 - 2010-2019 Various Vehicles - Turbocharged Engines - Oil Supply Filter Replacement When Replacing The Turbocharger Or The Turbocharger Oil Supply Tube For 2010-2019 vehicles equipped with turbocharged engines, when diagnosing and/or replacing turbo related concerns, all steps within the Workshop Manual (WSM) procedure must be followed including replacement of all mandatory discarded parts. When specified in the WSM, the turbocharger oil supply filter must be replaced whenever the turbocharger or the turbocharger oil supply tube are replaced. Turbocharger bearing failure may occur if oil starvation occurs due to a restricted filter.
TSB 19-2053
Service Bulletin/Repair Instructions
Some 2017-2019 F-Super Duty chassis cab/dual rear wheel (DRW) pickup vehicles and 2016- 2019 F-650/F-750 vehicles equipped with a 6.7L engine may exhibit an oil consumption concern in applications where the engine is idled for extended periods of time. This may be due to high crankcase pressure as a result of the crankcase ventilation filter element becoming restricted. To resolve the concern, replace the crankcase vent oil separator. The new crankcase vent oil separator appears different from the old crankcase vent oil separator as it no longer includes a serviceable filter element.
TSB 19-2082
Service Bulletin/Repair Instructions
Some 2017 F-Super Duty vehicles equipped with a 6.7L diesel engine may exhibit an illuminated malfunction indicator lamp (MIL) with only diagnostic trouble codes (DTCs) P00BD, P012F, P0181, P0474, P124C, P1247, P20EE, P205B, P2263, P2269, P2459, and/or P259F stored in the powertrain control module (PCM). This may be due to various strategies within the PCM software. To resolve this condition, update the PCM software and perform a diesel particulate filter (DPF) manual regeneration and, if necessary, a DPF parameter reset according to the Service Procedure.
SSM 47852
Service Bulletin/Repair Instructions
Some 2017-2019 F-Super Duty and 2016-2019 F-650/F-750 vehicles built on or after 1-Oct-2017 equipped with a 6.7L engine may exhibit an intermittent oil pressure warning lamp. A revised oil pressure switch has been released; service part number GC3Z-9278-B. For removal and installation of the oil pressure switch refer to Workshop Manual, Section 303-01C. Applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual
SSM 47836
Service Bulletin/Repair Instructions
Some 2011-2019 F-Super Duty 6.7L diesel equipped vehicles may exhibit a ticking/tapping noise traced to the reductant injector.
SSM 47823
Service Bulletin/Repair Instructions
Various 2013-2019 vehicles may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble code (DTC) P264F after powertrain control module (PCM) replacement. This DTC indicates that the engine serial number (ESN) must be programmed into the PCM. The ESN is located on PTS> OASIS> Features> Engine Serial Number. Once the ESN is obtained from the historical vehicle bill of materials (HvBOM), it can be programmed into the PCM using the appropriate Ford diagnostic scan tool. Navigate to the toolbox tab> powertrain menu> Service Functions> ESN.
SSM 47824
Service Bulletin/Repair Instructions
Some 2015-2017 vehicles may experience a no crank concern due to a security access key table error. When attempting to program keys or perform a parameter reset, the procedure may fail and the Integrated Diagnostic System (IDS) scan tool may display an error 232: Key Table Not Allocated. If this error message is encountered, the Body Control Module (BCM) is internally faulted and requires replacement. For claiming, use causal part 15604 and applicable labor operations in section 10 of the Service Labor Times Standards (SLTS) manual.
18N03-S4
Service Bulletin/Repair Instructions
Certain 2015-2018 Model Year F-150 and 2017-2018 Model Year F-250-F-550 Vehicles - Door Latch Freezing Concerns
TSB 18-2365
Service Bulletin/Repair Instructions
Some 2017-2019 F-Super Duty vehicles equipped with a 6.7L engine may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble codes (DTCs) U029D and/or P2209 in the powertrain control module (PCM). This may be due to water intrusion.
SSM 47809
Service Bulletin/Repair Instructions
Some 2017-2019 F-Super Duty vehicles may require a coax cable repair for a concern with one or more inoperative cameras, cameras with poor image quality, or radio reception concerns. A lower level coax cable harness service part is now available. Refer to the parts catalog using base part number 14D202.
SSM 47801
Service Bulletin/Repair Instructions
Some 2017-2019 F-Super Duty vehicles may exhibit concerns related to brake drag. Utilize Workshop Manual (WSM) diagnostics in section 206-00 to verify the correct installation of the stoplamp switch. Improper adjustment of the stoplamp switch can cause the brake pedal assembly to lightly apply the brakes resulting in dragging condition
TSB 19-2029
Service Bulletin/Repair Instructions
Some 2017-2019 F-Super Duty vehicles equipped with a 6.7L engine built on or before 9-Jan-2019 may exhibit an illuminated malfunction indicator lamp (MIL) with DTCs P2074 and/or P0170. Follow the Service Procedure steps to correct the condition.
TSB 19-2026
Service Bulletin/Repair Instructions
Some 2000 and newer Ford, Lincoln and Mercury vehicles equipped with aluminum body panels may exhibit corrosion concerns appearing as bubbled and/or peeling paint with or without accompanying white dust. Panel replacement is recommended. Follow the Service Procedure steps to correct the condition
SSM 47786
Service Bulletin/Repair Instructions
Some 2017-2019 F-Super Duty vehicles equipped with a 6.2L or 6.8L gas engine may exhibit multiple warning indicators in the instrument panel cluster and/or inoperative radio during snow plow use. Battery state of charge is important to verify prior to any repairs. 12.72v to 12.8v is a fully charged battery. To assist with the investigation use the Report a Vehicle Concern link at the bottom of the OASIS report and include the following information: What brand of plow the vehicle is equipped with, If it's been equipped by the plow manufacturer's specifications, If other equipment is up-fitted on the vehicle, ambient temperature when the concern occurs, Engine RPM and MPH/KPH, and battery state of charge. Note the concern should be duplicated similar to customer use and ambient temperature.
TSB 19-2006
Service Bulletin/Repair Instructions
Some 2016-2018 F-650/F-750 vehicles equipped with a 6.7L diesel engine built on or before 23-Apr-2018 may exhibit an inaccurate DEF level gauge with no DEF level related diagnostic trouble codes (DTCs) in the powertrain control module (PCM). Follow the Service Procedure steps to correct the condition.
TSB 19-2007
Service Bulletin/Repair Instructions
Some 2018-2019 F-150 vehicles built at Kansas City Assembly Plant on or after 4-Apr-2018 and Dearborn Truck Plant on or after 13-Apr-2018 and some F-Super Duty vehicles built at Kentucky Truck Plant on or after 22-Apr-2018 and Ohio Assembly Plant on or after 18-Apr-2018 may exhibit doors that are difficult to unlatch or latch in temperatures at or below freezing. Follow the Service Procedure steps to correct the condition.
TSB 18-2371
Service Bulletin/Repair Instructions
Some 2017-2018 F-Super Duty vehicles equipped with a 6.7L engine built on or before 18-Apr-2018 may exhibit an illuminated malfunction indicator lamp (MIL) with DTC P244A and/or P2452. This may be due to a malfunction of the diesel particulate filter (DPF) differential pressure sensor. Follow the Service Procedure steps to correct the condition.
SSM 47711
Service Bulletin/Repair Instructions
Some 2016-2019 Ford and Lincoln vehicles equipped with SYNC 3 and a 6, 8 or 10 inch screen may show a pop-up message every key cycle that states 'SYNC can check for updates when connected to a WiFi network'. To remove the inconvenience of the pop-up the customer can either connect to a trusted WiFi network to complete the setup process or turn off WiFi in the WiFi settings located under the Settings menu. Adjusting the setting for the customer is not a warrantable defect.
SSM 47712
Service Bulletin/Repair Instructions
Some 2017-2019 F-Super Duty and 2016-2019 F650-750 with 6.7L diesel engines, 2015-2019 Transit with 3.2L diesel engines and 2018-2019 F-150 with 3.0L diesel engines may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble code (DTC) P206C in the powertrain control module (PCM). Review of repair data supports that P206C is often the result of incorrect diesel exhaust fluid (DEF) concentration. Per Powertrain Control/Emissions Diagnosis (PC/ED) Pinpoint Test (PPT) RJ, a DEF concentration reading below 28% will set P206C and cause vehicle derate. If low concentration is suspected, drain fluid and replace with known good DEF before replacing any parts. Low concentration of DEF is not a warrantable condition.
TSB 18-2374
Service Bulletin/Repair Instructions
Some 2015-2019 F-150, 2017-2019 F-Super Duty, 2018-2019 Expedition/Navigator vehicles equipped with a vista roof opening panel may exhibit a binding/sticking, glass stuck open or closed, noisy operation including chatter, rattling, or grinding. This may be due to the glass brackets cracking and/or breaking apart. The glass panel brackets are serviceable separately from the frame assembly and require the roof opening panel glass to be moved to the vent position. Follow the Service Procedure steps to correct the condition.
TSB 18-2225
Service Bulletin/Repair Instructions
Some 2017-2018 F-Super Duty vehicles equipped with a 6.7L diesel engine built on or before 09-Jul-2018 may exhibit an illuminated MIL with DTCs P24AE, P24AF, P24B1, P24B3, P24C6, P24C7, and/or P24DA in the powertrain control module (PCM). This may be due to a concern with the diesel particulate matter sensor. Follow the Service Procedure steps to correct the condition.
TSB 18-2361
Service Bulletin/Repair Instructions
Some 2013-2018 C-Max, 2013-2019 Escape/Fusion/MKZ, 2015-2018 Focus, 2015-2019 Edge/F150/MKC/Mustang, 2016-2018 MKX, 2016-2019 Explorer, 2017 Super Duty, 2018-2019 EcoSport/Expedition, and 2019 Nautilus vehicles may experience seat pan looseness, lateral movement, or clunk/thump noise on turns. Follow the Service Procedure steps to correct the condition.
SSM 47672
Service Bulletin/Repair Instructions
Some 2017-2019 F-Super Duty vehicles may exhibit a headliner edge that shows around the overhead console. Using a trim stick or other suitable tool, the headliner should be tucked back in without replacement of the entire headliner.
SSM 47662
Service Bulletin/Repair Instructions
For 2010-2019 vehicles equipped with turbocharged engines, when diagnosing and/or replacing turbo related concerns, all steps within the Workshop Manual (WSM) procedure must be followed including replacement of all mandatory discarded parts. For all turbocharged engine applications, the turbocharger oil supply filter (6C683 gas engine/6L625 connector style or 6A968 diesel engine) must be replaced whenever the turbocharger or the turbocharger oil supply tube are replaced. Turbocharger bearing failure may occur if oil starvation occurs due to a restricted filter.
SSM 47641
Service Bulletin/Repair Instructions
Some 2011-2019 F-Super Duty, 2015-2019 Transit, 2016-2019 F-650/F-750 and 2018 F-150 vehicles equipped with a 6.7L, 3.2L or 3.0L engine may exhibit an illuminated MIL with diagnostic trouble codes (DTCs) P207F, P20EE, P229F, P2201 and/or P24AE. This may be a result of using aftermarket cleaning liquids or tools for the exhaust gas recirculation (EGR) cooler or intake. Ford does not recommend the cleaning of diesel intakes or EGR coolers using any aftermarket tool that injects a cleaning foam or liquid substance into the EGR cooler or intake. Using these types of fluids can result in sodium poisoning of the NOx and particulate matter (PM) sensors resulting in degraded operation and permanent damage to the aftertreatment system. Use of these cleaning tools may void the emissions warranty of the hot end aftertreatment exhaust system and the attached emissions sensors.
SSM 47615
Service Bulletin/Repair Instructions
Some 2017-2019 F-Super Duty vehicles may exhibit a whistle type noise from under the hood while under load and/or while driving. Make sure there is a proper connection between the air cleaner lower intake duct, located under the battery tray, and the air cleaner. Refer to Workshop Manual (WSM), Section 303-12C and WSM, Section 414-01 for further information.
SSM 47617
Service Bulletin/Repair Instructions
Some 2017 F-Super Duty, 2016-2017 Expedition/Navigator and 2016-2018 Focus/Fiesta vehicles may exhibit a concern where the radio reverts to an AM or FM station after shutting the vehicle off, leaving it off for at least 20 minutes, and then starting it back up. Do not perform any repairs for this concern. If a vehicle exhibits this concern, please use the Report a Vehicle Concern link at the bottom of the OASIS tab and submit a report. Engineering is investigating. Monitor OASIS for updates.
TSB 18-2325
Service Bulletin/Repair Instructions
Some 2015-2017 F-Super Duty vehicles equipped with a 6.7L engine built on or before 1-Jun-2017 may exhibit a leak from the primary coolant pump. Follow the Service Procedure steps to correct the condition.
SSM 47597
Service Bulletin/Repair Instructions
Some 2013-2019 F-Super Duty vehicles equipped with a 6.7L engine may exhibit an illuminated MIL with only DTC P2074 stored in the powertrain control module (PCM). This may be due to a dirty air filter, replace the filter if necessary. Do not replace the PCM or mass air flow (MAF) sensor for this concern. Instead perform a MAF parameter reset under: Toolbox > Powertrain > Service Functions > Reset/Clear Specified Function > Reset/Clear Functions > MAF Sensor. Engineering is investigating. Monitor OASIS for updates.
SSM 47541
Service Bulletin/Repair Instructions
Some 2017-2019 F-Super Duty vehicles equipped with a 6.7L engine may exhibit an illuminated MIL with only DTC P2074 stored in the powertrain control module (PCM). Do not replace the PCM or mass air flow (MAF) sensor for this concern. Instead perform a MAF parameter reset under: Toolbox - Powertrain - Service Functions - Reset/Clear Specified Function - Reset/Clear Functions - MAF Sensor. Engineering is investigating. Monitor OASIS for updates.
TSB 18-2271
Service Bulletin/Repair Instructions
Some 2016-2017 F-650/F-750 vehicles equipped with a 6.7L diesel engine may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble codes (DTCs) P246C and/or P2463. Performing a diesel particulate filter (DPF) manual regeneration using the appropriate Ford scan tool will fail resulting in a loss of communication error. Follow the Service Procedure steps to correct the condition.
TSB 18-2253
Service Bulletin/Repair Instructions
Some 2017-2018 F-Super Duty vehicles equipped with a 6.7L engine built on or before 8-Jul-2018 may exhibit a lack of heat coming from the driver side vents when operating the vehicle in ambient temperatures below -20Å?C (4Å?F). This condition may be due to deposits from the engine coolant trapped in the heater core. Follow the Service Procedure steps to correct the condition.
TSB 18-2240
Service Bulletin/Repair Instructions
Some 2015-2017 F-Super Duty vehicles equipped with a 6.7L engine built on or before 1-Jun-2017 may exhibit a leak from the coolant pump. Follow the Service Procedure steps to correct the condition.
SSM 47402
Service Bulletin/Repair Instructions
When performing diagnostics for DTCs P2201, P2452, P2459, P246C and/or P2463, a manual regeneration and diesel particulate filter (DPF) parameter reset using the appropriate scan tool may need to be performed. To perform the manual regeneration, go to the Toolbox tab > Powertrain > Service Functions > Diesel Particulate Regeneration System > DPF Manual Regeneration. The scan tool may indicate that a regeneration of the DPF is not recommended at this time, selecting YES on this screen will allow the regeneration process to complete. To perform the DPF parameter reset, go to the Toolbox tab > Powertrain > Service Functions > Diesel Particulate Regeneration System > DPF Parameter Reset.
tsb18-2194
Service Bulletin/Repair Instructions
Some 2015-2017 F-Super Duty vehicles equipped with a 6.7L engine built on or before 1-Jun-2017 may exhibit a leak from the coolant pump. Follow the Service Procedure steps to correct the condition.
SSM 47388
Service Bulletin/Repair Instructions
Some 2017-2018 F-Super Duty vehicles may exhibit a headliner edge that shows around the overhead console. Using a trim stick or other suitable tool, the headliner should be tucked back in without replacement of the entire headliner.
TSB18-2133
Service Bulletin/Repair Instructions
Some 2017-2018 F-Super Duty vehicles equipped with a 6.7L diesel engine built on or before 15-Mar-2018 may exhibit an illuminated WIF indicator with DTCs P1140, P2266 and/or P2269 stored in the powertrain control module (PCM). This may be due to water intrusion into connector C3080 at the WIF sensor. Follow the Service Procedure steps to correct the condition.
SSM 47354
Service Bulletin/Repair Instructions
Some 2017-2018 F-Super Duty pickups may exhibit an instrument panel cluster (IPC) turn signal indicator that flashes fast with no inoperative turn signal lamps after the pickup box has been removed by the upfitter. This may be due to the body control module (BCM) not recognizing the modified lower current turn signal lighting that was installed. To correct this concern, use Integrated Diagnostic System (IDS) service tool version 104.04 or later to configure turn lamp outage settings as required. Under toolbox > module programming > programmable parameters > exterior lighting, select rear bulb turn outage and outage ABM and change the setting on each parameter from outage to no outage. Changes to lamp outage settings on pickups as a result of upfitter modifications are non-warrantable. Upfitters are responsible for FMVSS 108 compliance.
SSM 47346
Service Bulletin/Repair Instructions
Some 2017-2018 F-Super Duty vehicles equipped with a 6.7L diesel engine built on or before 6-Dec-2017 may exhibit an exhaust odor in the vehicle cabin. This may be due to a leak at the turbocharger inlet clamps. Performing a pressurized smoke test on the exhaust system will aid in locating the source of a leak. While performing the smoke test, the use of a small mirror can help identify leaks underneath the clamps. Refer to the Powertrain Control/Emissions Diagnosis (PC/ED) Manual Pinpoint Test KA, Step KA3. Note that the turbo charger is not a contributing factor in the exhaust leak issue.
SSM 47343
Service Bulletin/Repair Instructions
Some 2015-2018 F-150 and 2017-2018 F-Super Duty vehicles may exhibit a lack of cooling from the heating ventilation air conditioning (HVAC) system due to a low refrigerant charge. Using an ultraviolet (UV) leak detection light, inspect the condenser near the receiver/dryer cap for the presence of dye. If dye is present, replace the condenser. For claiming, use causal part 19712 and applicable labor operations in Section 11 of the Service Labor Time Standards (SLTS) Manual
SSM 47340
Service Bulletin/Repair Instructions
2017-2018 F-Super Duty/F-650/F-750/E-Series/Transit chassis cab and stripped chassis vehicles have their front alignment set as part of final assembly. The addition of aftermarket equipment such as utility and box bodies will change the ride height and therefore the alignment angles. Front-end alignments performed before the addition of aftermarket equipment may not be accurate. It is the responsibility of the final-stage manufacturer to check and set alignment angles and set clear vision (steering wheel orientation) after the addition of the aftermarket equipment. Reference page nine of the Body Builders Layout book for more information about this and the addition of aftermarket bodies to incomplete vehicles.
TSB18-2127
Service Bulletin/Repair Instructions
Some 2016-2017 F-650/F-750 vehicles equipped with a 6.7L diesel engine may exhibit an illuminated MIL with diagnostic trouble codes (DTCs) P012F, P0170, P218F, and/or a lack of performance at low speeds when heavily loaded. Follow the Service Procedure steps to correct the condition.
TSB18-2106
Service Bulletin/Repair Instructions
Some 2018 Expedition/Navigator vehicles built on or before 24-Feb-2018, 2017-2018 F-Super Duty built on or before 26-Feb-2018 and Transit vehicles built on or before 26-Feb-2018 and 2015-2018 F-150 vehicles built on or before 3-Mar-2018 may exhibit a trailer connected and/or disconnected message in the IPC without a trailer connected. Follow the Service Procedure steps to correct the condition.
SSM 47266
Service Bulletin/Repair Instructions
Some 2016-2018 F-650/F-750 vehicles equipped with a 6.7L diesel engine may exhibit an illuminated malfunction indicator lamp (MIL) with DTC P20EE stored in the powertrain control module (PCM). When diagnosing this DTC, if pinpoint test (PPT) RD leads to Step RD27, proceed to Step RD28. This is due to PID NOx12 (NUM) incorrectly reading NOx11 (NUM) in the PCM. The NOx12 (NUM) PID will read the same as the NOx11 (NUM) PID. If the NOx Catalyst Conversion Efficiency Value PID reads less than 60% in Step RD28, replace the nitrogen oxides (NOx) sensor 12 and retest before replacing the selective catalyst reduction (SCR) catalyst. Engineering is investigating, monitor OASIS for updates.
TSB18-2116
Service Bulletin/Repair Instructions
Some 2017 F-Super Duty vehicles equipped with a 6.7L diesel engine built on or before 24-Oct-2017 may exhibit an inoperative block heater. This can also result in tripping an electrical breaker or a ground fault circuit interrupter (GFCI) outlet. This may be due to water intrusion into the block heater power cord inline connector. Follow the Service Procedure steps to correct the condition.
SSM 47209
Service Bulletin/Repair Instructions
Some 2017-2018 F-Super Duty vehicles equipped with a 6.2L or 6.8L gas engine may exhibit multiple warning indicators in the instrument panel cluster and/or inoperative radio during snow plow use. Battery state of charge is important to verify prior to any repairs. 12.72v to 12.8v is a fully charged battery. To assist with the investigation use the Report a Vehicle Concern link at the bottom of the OASIS report and include the following information: What brand of plow the vehicle is equipped with, If it's been equipped by the plow manufacturer's specifications, If other equipment is up-fitted on the vehicle, ambient temperature when the concern occurs, Engine RPM and MPH/KPH, and battery state of charge. Note the concern should be duplicated similar to customer use and ambient temperature.
SSM 47210
Service Bulletin/Repair Instructions
Some 2017-2018 F-Super Duty vehicles may exhibit incorrect air temperature from the heating ventilation and air conditioning (HVAC) outlets with DTC B1081:07 in the front controls interface module (FCIM). This may be due to binding of the blend door in the HVAC housing or binding between the temperature door actuator and the cam to the temperature door. Replacement of temperature door actuator and cam driver is recommended if the blend door is not binding. Note that removal of the cam driver follower from the blend door shaft can result in damage.
SSM 47170
Service Bulletin/Repair Instructions
Some vehicles may exhibit an illuminated MIL with diagnostic trouble codes (DTCs) P0011, P0012, P0014, P0015, P0016, P0017, P0018, P0019, P0021, P0022, P0024 and/or P0025. This may be due to small debris causing the VCT solenoid to stick. Before attempting any component diagnosis or replacement of the VCT solenoid, refer to Powertrain Control and Emissions Diagnosis (PC/ED) pinpoint test HK11 to cycle the affected VCT solenoid 10 times to attempt to clear the debris. For claiming, use causal part 6M280 and applicable labor operations in section 10 of the Service Labor Time Standards (SLTS) Manual.
SSM 47171
Service Bulletin/Repair Instructions
Some 2016-2018 Ford and Lincoln vehicles equipped with SYNC 3 and connected to an iPhone recently upgraded to iOS 11.2.5 may exhibit functional concerns where USB audio playback and App Link will not operate. This may also include, under certain conditions, no Bluetooth streaming. Apple has released iOS 11.2.6 to address this concern. Advise the customer to update the device to iOS 11.2.6 and re-evaluate before performing any diagnosis or repairs for this condition. To check the iOS software level on an Apple iOS device, select Settings > General > About on the device.
TSB18-2068
Service Bulletin/Repair Instructions
Some 2016-2017 F-650/F-750 vehicles equipped with a 6.7L diesel engine may exhibit no starter engagement with no diagnostic trouble codes (DTCs) stored in the powertrain control module (PCM). This may be due to extended cranking attempts resulting in starter protection mode. Follow the Service Procedure steps to correct the condition.
SSM 47110
Service Bulletin/Repair Instructions
Some 2017-2018 F-Super Duty/2016-2018 F650-750 with 6.7L diesel engines and 2015-2018 Transit with 3.2L diesel engines may exhibit a MIL on with diagnostic trouble code (DTC) P206C in the powertrain control module (PCM). This may be due to incorrect diesel exhaust fluid (DEF) concentration. Prior to performing Powertrain Control/Emissions Diagnosis (PC/ED) pinpoint test RJ, confirm DEF concentration using IDS to monitor REDUCT_CONC_MES. This PID reading may fluctuate between 31% and 34% indicating DEF concentration is correct. A concentration reading below 28% will set P206C and cause vehicle derate. This reading may also be checked using Central Tools Refractometer (CEN3R201) which should indicate a similar percentage as the PID. Low concentration of DEF is not a warrantable condition. If low concentration is suspected, drain fluid and replace with known good DEF before replacing any parts.
SSM 47103
Service Bulletin/Repair Instructions
Some 2017-2018 Continental/F-Super Duty vehicles may exhibit a DTC B13BD in the steering effort control module (SECM). This DTC sets when the Ford Integrated Diagnostic System (IDS) self test is run and is a result of a software issue between the SECM and the IDS. After the IDS self test is run DTC B13BD sets and the heated steering wheel is disabled. To eliminate the DTC and return the heated steering wheel functionality, perform the IDS SASM module reset routine. The IDS reset routine is available under Toolbox > Chassis > Steering > Adaptive Front Steering > SASM Module Reset. For claiming, use causal part 3600 and applicable labor operations in section 10 of the service labor time standards (SLTS) manual.
SSM 47100
Service Bulletin/Repair Instructions
Some 2016-2018 Ford and Lincoln Vehicle equipped with SYNC 3 and connected to an iPhone recently upgraded to iOS 11.2.5 may exhibit a concern where USB Audio playback and App Link applications will not function properly. This may also include, under certain conditions, no Bluetooth Streaming. Apple is aware of the issue and is working on a resolution with a future iOS release. No repairs should be performed at this time. To check the iOS software level on an Apple iOS device, select Settings > General > About on the device. Monitor OASIS for updates. Customers can also check Apple Support or connect to iTunes for the latest available iOS release for their phone.
SSM 47101
Service Bulletin/Repair Instructions
Some 2017-2018 F-Super Duty vehicles equipped with an audio unit antenna may be damaged due to over travel of the hood. Removal of hood struts will allow the hood to over travel and contact the antenna base resulting in damage. Support of the hood is recommended prior to hood strut removal. Refer to Workshop Manual (WSM), Section 501-02.
SSM 47041
Service Bulletin/Repair Instructions
Various 2016-2017 vehicles with SYNC 3 may experience a touch screen that does not respond to any input. Using the Professional Technician Society (PTS) website > OASIS tab > SYNC version, verify the vehicle SYNC software version. If the vehicle is at version 2.2 please update the module to the latest software level. After the software is updated make sure you shut the vehicle off, open the door for 2 minutes, then turn the key back on before testing the touch screen. If the software is at a later version than 2.2, proceed with normal diagnostics in Workshop Manual (WSM), Section 415-00. For claiming, use causal part 14G371 and applicable labor operations in section 10 of the Service Labor Times Standards (SLTS) manual.
SSM 47039
Service Bulletin/Repair Instructions
Some 2017 F-Super Duty, 2016-2017 F650-750 equipped with 6.7L diesel engines and 2015-2017 Transit equipped with 3.2L diesel engines may exhibit a MIL on with diagnostic trouble code (DTC) P206C stored in powertrain control module(PCM). This may be due to incorrect diesel exhaust fluid (DEF) concentration. Prior to performing Powertrain Control and Emissions Diagnosis (PC/ED) pinpoint test RJ, ensure DEF concentration is checked using Central Tools Refractometer tool number CEN3R201 and if DEF contamination is suspected use the Rotunda Hydrocarbon Test Kit tool number 328-480508.
SSM 47028
Service Bulletin/Repair Instructions
Some 2011-2018 F-Super Duty 6.7L diesel equipped vehicles may exhibit a ticking noise at idle after an engine oil change. It is often referred to as Typewriter Noise because of its similarity to the sound of a mechanical typewriter. When engine temperatures reach 150 Å?F (65 Å?C) or higher, (from engine idle up to approximately 1700 RPM's), this noise can typically be heard at the front wheel well and is often isolated to the transmission bell housing or oil pan area. Typewriter Noise is not detrimental to engine function or durability and has no short or long term effects on the engine. Do not attempt repairs to eliminate this noise. This noise is characteristic of the 6.7L diesel engine and will typically cease or diminish significantly within the oil change maintenance interval.
TSB18-2015
Service Bulletin/Repair Instructions
Some 2017 F-Super Duty vehicles equipped with a 6.7L diesel engine may exhibit a fuel knock type noise at idle, illuminated MIL with one or more of the following DTCs stored in powertrain control module (PCM) memory: P0263, P0266, P0269, P0272, P0275, P0278, P0281, P0284, P2B11, P2B13, P2B15, P2B17, P2B19, P2B1B, P2B1D, and/or P2B1F. This may be due to incorrect learning of the injector timing within the PCM. Follow the Service Procedure steps to correct the condition.
SSM 47014
Service Bulletin/Repair Instructions
Some 2015-2018 F-150, 2017-2018 F-Super Duty, 2018 Expedition/Navigator vehicles equipped with a vista roof opening panel may exhibit binding while opening or closing of the movable glass panel. The roof opening panel glass brackets are available for service. Both brackets must be replaced, FL3Z-1651070-A right side and FL3Z-1651071-A left side. Refer to Workshop Manual (WSM), Section 501-17 for removal and installation procedure. For claiming, use causal part 51070 and applicable labor operations in section 12 of the service labor time standards (SLTS) manual.
SSM 47009
Service Bulletin/Repair Instructions
The Accessory (Wireless) Keyless Entry Keypad can only be used with vehicles that are factory built with Remote Keyless Entry (RKE). The master code for the Accessory (Wireless) Keyless Entry Keypad can be retrieved from FMCDealer - Parts and Service - Parts Product Line Information - Keys/Entry Devices - Aftermarket Keyless Entry Keypad Code Access. Access to this site is granted through Dealer Program Enrollment System (DPES) and Dealer Principal, General Manager or Parts and Service Director can authorize users. Once authorized the retrieval process for master code can be obtained. The master code for the Accessory Keyless Entry Keypad cannot be retrieved from the body control module(BCM) with a diagnostic tool.
TSB18-2005
Service Bulletin/Repair Instructions
Some 2017 F-Super Duty vehicles equipped with a 6.7L engine and built on or before 7-Nov-2017 may exhibit an illuminated MIL with diagnostic trouble codes (DTCs) P20EE, P2459, P2201, P246C and/or P2463. Follow the Service Procedure steps to correct the condition.
SSM 46947
Service Bulletin/Repair Instructions
Some 2016-2017 Ford and Lincoln vehicles with SYNC 3 may intermittently display an overhead image of a vehicle in the center of the SYNC touchscreen with no obstacle detection grids or warning chimes. SYNC may appear unresponsive when the overhead vehicle image is displayed. The vehicle image may intermittently display after shifting out of reverse or turning the vehicle off when in reverse. SYNC software updates are now available under the OASIS Tab SYNC selection. If an update is available, refer to WSM Section 415-00 and update the APIM software. For claiming, use causal part 14G371 and applicable labor operations in section 10 of the SLTS manual.
SSM 46948
Service Bulletin/Repair Instructions
Some owners of 2016-2017 Ford and Lincoln vehicles equipped with SYNC 3 may experience inoperative mobile device navigation applications. Mobile device navigation via AppLink requires SYNC 3 version 2.3 or higher for Apple iOS users. Mobile device navigation via AppLink is not currently available for Android users. SYNC software updates are now available under the OASIS Tab SYNC selection. If an update is available refer to WSM, Section 415-00 and update APIM software. SYNC 3 software upgrade to support these apps is not a warrantable repair per the Warranty And Policy Manual, Section 3, Warranty Coverages SYNC.
SSM 46949
Service Bulletin/Repair Instructions
Some 2016-2017 Ford and Lincoln vehicles equipped with SYNC 3 version 2.2 software may exhibit a blank screen after attempting to exit Valet mode. SYNC software updates are now available under the OASIS Tab SYNC selection. If update is available, refer to WSM Section 415-00 and update APIM software. For claiming, use causal part 14G371 and applicable labor operations in section 10 of the SLTS manual.
17B29
Service Bulletin/Repair Instructions
Certain 2016-2017 Model Year F-650, F-750 and F-59 Vehicles with a 6.8L Engine - Cylinder Head Inspection and Replacement
SSM 46921
Service Bulletin/Repair Instructions
Some 2017 F-Super Duty vehicles with 6.7L diesel engines may exhibit a fuel knock type noise at idle with various cylinder contribution/balance DTCs and/or Fuel Injector Offset Learn DTCs. To resolve this issue please use the following procedure: 1) Make sure ECT1 and EOT are above 176Å?F (80Å?C). 2) Using the IDS or FJDS, run the Manual Injector Balance Test/Enhanced Power Balance Test under Toolbox, Powertrain, Power Balance. If the noise is gone after running the Enhanced Power Balance test, then clear the High Pressure Side Minimum Fuel Mass Adaptation tables for all cylinders, and the Crankshaft Position Sensor under Toolbox, Powertrain, Service Functions, Reset, Clear Specified Function. Do not attempt any repairs at this time. Engineering is investigating, monitor OASIS for updates.
SSM 46900
Service Bulletin/Repair Instructions
Some vehicles may exhibit a no start condition with an illuminated malfunction indicator lamp (MIL) and a DTC P161A after PCM replacement. This may be due to the parameter reset procedure not being properly completed. To clear this DTC, use the Ford Integrated Diagnostic System (IDS) service tool or Ford J2534 Diagnostic Software, select - Toolbox - Body - Security - PATS Functions - Parameter Reset. Follow the on-screen instructions to complete the procedure. This procedure will transfer the existing Key ID information between the modules without the need of having 2 programmed PATS keys present. There is no need to program keys when the PCM is going to be replaced. Additional information can be found in the Workshop Manual (WSM), Section 419-01. Missing or lost keys are not warrantable.
SSM 46890
Service Bulletin/Repair Instructions
Some 2017 F-Super Duty/2016-2017 F650-750 equipped with 6.7L diesel engines and 2015-2017 Transit equipped with 3.2L diesel engines may exhibit a MIL on with diagnostic trouble code (DTC) P206C stored in powertrain control module(PCM). This may be due to incorrect diesel exhaust fluid (DEF) concentration. Prior to performing Powertrain Control and Emissions Diagnosis (PC/ED) pinpoint test RJ, ensure DEF concentration is checked using Central Tools Refractometer tool number CEN3R201 and if DEF contamination is suspected use the Rotunda Hydrocarbon Test Kit tool number 328-480508.
tsb17-2196
Service Bulletin/Repair Instructions
Some 2017 F-Super Duty pickup vehicles built on or before 7-Jun-2017 may exhibit various intermittent electrical concerns due to water intrusion into the 14405 wire harness. Symptoms may include, but are not limited to uncommanded tailgate opening when equipped with power tailgate, loss of communication on the medium speed controller area network (MS-CAN) and/or inoperative rear parking aid camera on vehicles without 360 degree view camera system. Follow the Service Procedure steps to correct the condition.
SSM 46880
Service Bulletin/Repair Instructions
Some 2017 F-Super Duty vehicles built on or before 28-Aug-2017, may exhibit an intermittent loss of throttle pedal response, illuminated wrench, hill descent, airbag, anti-lock brake system (ABS) and/or advanced trac warning indicators and/or P2122, P2123, P2124, P2125, P2127, P2128, and/or P2138 DTCs. This may be caused by the Accelerator Pedal Position (APP) sensor 14A005 harness being improperly routed behind the brake booster to brake pedal bracket. If the harness is improperly routed, loosen the bracket to free the harness, refer to Workshop Manual (WSM), section 206-06 and inspect for any damaged circuits. If the harness is properly routed, proceed with normal diagnostics.
SSM 46860
Service Bulletin/Repair Instructions
Some 2016-2018 Ford or Lincoln vehicles equipped with SYNC 3 may exhibit a blank screen or other various SYNC symptoms only when the vehicle is in transport mode. This is due to the power saving features enabled while in transport mode and is beneficial for battery life to keep the vehicle in transport mode until the vehicle is prepped for sale. To prevent a SYNC system lockup during transport mode deactivation, follow the Workshop Manual (WSM) procedure allowing time for the SYNC system to complete all tasks such as fully booting up or powering down and shutting off before moving to the next step of the procedure. If the vehicle exhibits a blank screen or SYNC symptoms after transport mode deactivation, refer to WSM, Section 415-00 for normal diagnosis. The SYNC version can be confirmed via OASIS.
SSM 46861
Service Bulletin/Repair Instructions
Some 2016-2017 Ford and Lincoln vehicles with SYNC 3 may intermittently display an overhead image of a vehicle in the center of the SYNC touchscreen with no obstacle detection grids or warning chimes. SYNC may appear unresponsive when the overhead vehicle image is displayed. The vehicle image may intermittently display after shifting out of reverse or turning the vehicle off when in reverse. To recover the screen, perform any one of the following actions: touch the SYNC screen anywhere outside the vehicle image pop-up box, safely shift the vehicle into and out of reverse, or perform a complete ignition cycle (key off, open and close the driver's door then wait 5 minutes). If this does not resolve the concern, do not attempt any repairs at this time. Engineering is investigating, monitor OASIS for updates.
tsb17-0068
Service Bulletin/Repair Instructions
Some 2016-2017 F-650/750 vehicles equipped with a 6.7L engine and built on or before 21-Aug-2017 may exhibit an illuminated MIL with DTC P203B in the powertrain control module (PCM) memory. This may be due to a low voltage condition reducing the ability of the integrated reductant level sensor to monitor reductant tank fluid levels. Follow the Service Procedure steps to correct the condition.
SSM 46726
Service Bulletin/Repair Instructions
During PDI, 2017 F-Super Duty vehicles equipped with tire pressure monitor system (TPMS) will exhibit an illuminated low tire pressure warning light and low tire pressure readout in the message center (if equipped) from the factory. Using a calibrated digital tire pressure gauge, adjust the tire pressure to specification and do not refer to the pressure displayed in the message center. During the PDI, the vehicle must be driven over 20 mph (32 kph) for at least 2 minutes to update the pressure displayed and turn off the tire pressure warning. It is not necessary to train or activate sensors with the service tool during PDI. If the TPMS low tire pressure warning is still present or message center pressure readout is inaccurate after completing the PDI road test, refer to the online Workshop Manual, Section 204-04B for normal diagnostics.
TSB17-0055
Service Bulletin/Repair Instructions
Some 2017 F-Super Duty vehicles equipped with a 6.7L engine and built on or before 12-May-2017 may exhibit an illuminated MIL with DTC P2002 only. Follow the Service Procedure steps to correct the condition.
TSB17-0054
Service Bulletin/Repair Instructions
Some 2017 F-Super Duty vehicles equipped with a 6.7L engine and built on or before 12-May-2017 may exhibit an illuminated MIL with diagnostic trouble codes (DTCs) P20EE, P2459, P2201, P246C and/or P2463. Follow the Service Procedure steps to correct the condition.
TSB17-0052
Service Bulletin/Repair Instructions
Some 2017 F-Super Duty vehicles equipped with a 6.7 engine and built on or before 12-May-2017 may exhibit any or all of the following concerns at times of high electrical system draw such as snow plow operation, instrument cluster backlighting inoperative, erratic climate control blower motor operation, red brake warning indicator flickering and/or low battery temperature features turned off being displayed in the message center. Follow the TSB Service Procedure steps to correct the condition.
AEVSB2017-4.6
Service Bulletin/Repair Instructions
OEM Security system interface with aftermarket lock systems.
SSM 46510
Service Bulletin/Repair Instructions
Some 2017 F-Super Duty and 2016-2017 F650/F750 vehicles equipped with 6.7L engine may exhibit an inaccurate diesel exhaust fluid (DEF) level indicator or warning message with or without an illuminated malfunction indicator lamp (MIL) and diagnostic trouble code (DTC) P203B. This concern may be due to intermittent loss of signal from the reductant level sensor that is integrated into the reductant tank. If the applicable pinpoint test in the powertrain control/emission diagnostic (PC/ED) or workshop manual (WSM) directs replacement of the integrated reductant level sensor, do not attempt any repairs at this time and release the vehicle. Engineering is currently investigating this concern, monitor OASIS for updates regarding latest information and diagnostic direction.
SSM 46503
Service Bulletin/Repair Instructions
SOME 2017 F-SERIES SUPER DUTY PICKUPS EQUIPPED WITH A REAR AUXILIARY POWER POINT AND BUILT ON OR BEFORE 20-FEB-2017 MAY REMAIN RUNNING AFTER THE IGNITION IS TURNED OFF. PRIOR TO PERFORMING ANY DIAGNOSTICS, INSPECT THE REAR AUXILIARY POWER POINT FOR ANY AFTERMARKET DEVICES THAT CAN SUPPLY VOLTAGE BACK INTO THE VEHICLE. ITEMS SUCH AS A BATTERY JUMP PACK CAN INDUCE VOLTAGE THAT WILL SIMULATE KEY ON STATUS AND PREVENT THE POWERTRAIN CONTROL MODULE (PCM) FROM SHUTTING OFF THE ENGINE. IF NO AFTERMARKET DEVICES CAN BE LOCATED, REFER TO WORKSHOP MANUAL (WSM), SECTION 211-05 FOR NORMAL DIAGNOSTICS.
SSM 46497
Service Bulletin/Repair Instructions
2017 F-SUPER DUTY VEHICLES BUILT ON OR BEFORE 22-FEB-2017 MAY HAVE TIMED 12 VOLT AUXILIARY POWER POINTS THAT DISABLE WHEN THE IGNITION IS TURNED OFF AND A DOOR IS OPENED. POWER POINTS ARE TIMED WITH THE EXCEPTION OF THE ONE LOCATED ON THE REAR OF THE CENTER CONSOLE, IF EQUIPPED. TIMED POWER POINTS SHOULD REMAIN ON FOR 30 MINUTES WHEN IN ACCESSORY MODE AND 75 MINUTES WHEN IGNITION IS TURNED OFF. TO CORRECT THIS CONDITION, REPROGRAM THE BODY CONTROL MODULE (BCM) TO THE LATEST CALIBRATION USING IDS RELEASE 104.04 OR HIGHER. MAKE SURE YOU ARE CONNECTED TO THE INTERNET WHEN ENTERING MODULE PROGRAMMING TO OBTAIN THE LATEST UPDATES. CALIBRATION FILES MAY ALSO BE OBTAINED AT WWW.MOTORCRAFTSERVICE.COM. FOR CLAIMING, USE CAUSAL PART 15604 AND APPLICABLE LABOR OPERATIONS IN SECTION 10 OF THE SERVICE LABOR TIME STANDARDS (SLTS) MANUAL.
SSM 46486
Service Bulletin/Repair Instructions
SOME 2016-2017 FORD OR LINCOLN VEHICLES EQUIPPED WITH SYNC 3 MAY EXHIBIT A BLANK SCREEN OR OTHER VARIOUS SYNC SYMPTOMS ONLY WHEN THE VEHICLE IS IN TRANSPORT MODE. THIS IS CONSIDERED NORMAL DUE TO THE POWER SAVING FEATURES ENABLED WHILE IN TRANSPORT MODE. IT IS BENEFICIAL FOR BATTERY LIFE TO KEEP THE VEHICLE IN TRANSPORT MODE UNTIL THE VEHICLE IS PREPPED FOR SALE. TO PREVENT A SYNC SYSTEM LOCKUP DURING TRANSPORT MODE DEACTIVATION, FOLLOW THE WORKSHOP MANUAL (WSM) PROCEDURE EXACTLY ALLOWING TIME FOR THE SYNC SYSTEM TO COMPLETE ITS TASKS SUCH AS FULLY BOOTING UP OR POWERING DOWN AND SHUTTING OFF BEFORE MOVING TO THE NEXT STEP OF THE PROCEDURE. IF THE VEHICLE EXHIBITS A BLANK SCREEN OR SYNC SYMPTOMS AFTER TRANSPORT MODE DEACTIVATION, REFER TO WSM, SECTION 415-00 FOR NORMAL DIAGNOSIS. THE SYNC VERSION CAN BE CONFIRMED VIA OASIS.
SSM 46479
Service Bulletin/Repair Instructions
SOME 2017 F-SUPER DUTY VEHICLES EQUIPPED WITH A 6.7L ENGINE MAY EXHIBIT AN ILLUMINATED MIL WITH DTC P259F ONLY. IF FREEZE FRAME DATA INDICATES THE DTC OCCURRED WHEN ENGINE COOLANT TEMPERATURE (ECT) WAS BELOW 10 DEGREES C (50 DEGREES F) AND UNDER 3 MINUTES OF ENGINE RUN TIME, CLEAR THE DTC AND PERFORM A KEY ON ENGINE RUNNING (KOER) SELF TEST USING THE INTEGRATED DIAGNOSTIC SYSTEM (IDS) OR EQUIVALENT SCAN TOOL. IF NO TURBOCHARGER AND CHARGE AIR COOLER (CAC) SYSTEM DTCS RETURN DURING KOER SELF TEST, DO NOT ATTEMPT ANY REPAIRS AT THIS TIME AND RELEASE THE VEHICLE. ENGINEERING IS CURRENTLY INVESTIGATING THIS CONCERN, MONITOR OASIS FOR UPDATES REGARDING LATEST INFORMATION AND DIAGNOSTIC DIRECTION.
SSM 46466
Service Bulletin/Repair Instructions
THE 2017 POWERTRAIN CONTROL/EMISSIONS DIAGNOSIS (PC/ED) MANUAL HAS BEEN REVISED FOR DIAGNOSING ELECTRONIC THROTTLE BODY (ETB). FOR ALL ETB CONCERNS, THE APPROPRIATE DIAGNOSTIC MUST BE COMPLETED BEFORE THROTTLE BODY REPLACEMENT. IF A CONCERN IS INTERMITTENT AND NO DTCS ARE PRESENT, REFER TO HISTORICAL DTCS AND THE PC/ED, SECTION 3 NO DTCS PRESENT INDEX CHART FOR FURTHER INFORMATION.
SSM 46450
Service Bulletin/Repair Instructions
SOME VEHICLES MAY EXHIBIT AN ILLUMINATED MIL WITH DIAGNOSTIC TROUBLE CODES (DTCS) P0011, P0012, P0014, P0015, P0016, P0017, P0018, P0019, P0021, P0022, P0024 AND/OR P0025. THIS MAY BE DUE TO SMALL DEBRIS CAUSING THE VCT SOLENOID TO STICK. BEFORE ATTEMPTING ANY COMPONENT DIAGNOSIS OR REPLACEMENT OF THE VCT SOLENOID, REFER TO POWERTRAIN CONTROL AND EMISSIONS DIAGNOSIS (PC/ED) PINPOINT TEST HK11 TO CYCLE THE AFFECTED VCT SOLENOID 10 TIMES TO ATTEMPT TO CLEAR THE DEBRIS. FOR CLAIMING, USE CAUSAL PART 6M280 AND APPLICABLE LABOR OPERATIONS IN SECTION 10 OF THE SERVICE LABOR TIME STANDARDS (SLTS) MANUAL.
SSM 46451
Service Bulletin/Repair Instructions
2009-2017 VEHICLES EQUIPPED WITH A 6R80, 6R100, 6R140 AUTOMATIC TRANSMISSION HAVE AN UPDATED MAIN CONTROL VALVE BODY OVERHAUL PROCEDURE. REFER TO WORKSHOP MANUAL (WSM), SECTION 307-01 FOR MAIN CONTROL VALVE BODY (7A100) OVERHAUL PROCEDURES. NOT ALL VALVE BODIES REQUIRE REPLACEMENT. INSPECT THE VALVE BODY BORES, SPRINGS AND VALVES AS DIRECTED DURING DIAGNOSIS AND REPAIR. REFER TO GENERAL SERVICE BULLETIN (GSB) G0000093 AUTOMATIC TRANSMISSION MAIN CONTROL INSPECTION FOR A VIDEO CLIP TO AID IN THE DIAGNOSIS OF THESE REPAIRS.
SSM 46453
Service Bulletin/Repair Instructions
SOME 2017 F-SERIES SUPER DUTY PICKUPS EQUIPPED WITH A 6.7L ENGINE AND A REAR AUXILIARY POWER POINT MAY EXHIBIT A ILLUMINATED MALFUNCTION INDICATOR LAMP (MIL) WITH DIAGNOSTIC TROUBLE CODES (DTCS) P1261, P1262, P1263, P1264, P1265, P1266, P1267 AND/OR P1268. IF FREEZE FRAME INDICATES DTCS SET BELOW 600 RPM AND THERE ARE NO DRIVABILITY SYMPTOMS, INSPECT THE CENTER CONSOLE REAR AUXILIARY POWER POINT FOR AFTERMARKET DEVICES. ITEMS SUCH AS A 12 VOLT REFRIGERATOR OR COOLER MAY INDUCE FEEDBACK VOLTAGE INTO THE VEHICLE THAT WILL CAUSE THE POWERTRAIN CONTROL MODULE (PCM) TO FALSELY SET INJECTOR CIRCUIT FAULT DTCS. IF NO AFTERMARKET DEVICES CAN BE LOCATED OR ARE BEING USED BY THE CUSTOMER IN THIS POWER POINT LOCATION, REFER TO THE POWERTRAIN CONTROL/EMISSIONS DIAGNOSIS (PC/ED) MANUAL FOR NORMAL DIAGNOSTICS.
SSM 46455
Service Bulletin/Repair Instructions
SOME 2017 F-SUPER DUTY VEHICLES EQUIPPED WITH ELECTRONIC SHIFT ON THE FLY (ESOF) FOUR WHEEL DRIVE MAY EXHIBIT A 4X4 INDICATOR ILLUMINATED WITH DTC P1839 IN THE TCCM. THIS MAY BE CAUSED BY A BACKED OUT OR LOOSE PIN FOR CIRCUIT CCF07 BN-GN AT C1010 WHICH IS LOCATED BY THE DRIVER SIDE FENDER. BEFORE ATTEMPTING DIAGNOSIS OR REPAIRS, INSPECT PIN 16 IN CONNECTOR C1010. IF NO CONCERN IS FOUND, REFER TO WORKSHOP MANUAL (WSM), SECTION 308-07 FOR NORMAL DIAGNOSTICS.
SSM 46456
Service Bulletin/Repair Instructions
SOME 2017 F-SUPER DUTY VEHICLES EQUIPPED WITH A 6.7L ENGINE AND BUILT ON OR BEFORE 07-FEB-17 MAY EXHIBIT A ILLUMINATED MALFUNCTION INDICATOR LAMP (MIL) ON WITH DTC P06A6, P0193, P02E9, P0335, P0532 AND/OR P2454. THIS MAY BE DUE TO A CONCERN WITH THE REFERENCE VOLTAGE OR SIGNAL RETURN CIRCUIT OF THE CRANKSHAFT POSITION SENSOR (CKP) WIRING. INSPECT CKP SENSOR HARNESS CIRCUITS APPROXIMATELY 381MM(15 INCHES) FROM THE CKP SENSOR CONNECTOR FOR DAMAGE OR EVIDENCE OF BEING PINCHED. IF A WIRING CONCERN IS FOUND, REPAIR AS DIRECTED PER WIRING DIAGRAM SECTION 5. USE CAUSAL PART 12B637 AND UTILIZE APPLICABLE LABOR OPERATIONS FROM SECTION 10 OF THE SERVICE LABOR TIME STANDARDS (SLTS) MANUAL.
17B03
Service Bulletin/Repair Instructions
CERTAIN 2017 MODEL YEAR F-SUPER DUTY VEHICLES EQUIPPED WITH A 6.7L DIESEL ENGINE - TRANSMISSION FLUID COOLER TUBES REPAIR.
SSM 46422
Service Bulletin/Repair Instructions
SOME 2017 SUPER DUTY VEHICLES BUILT ON OR BEFORE 05-DEC-2016 MAY EXHIBIT INOPERATIVE INTERIOR LAMPS, MOONROOF AND/OR SUNSHADE WITH NO DIAGNOSTIC TROUBLE CODE (DTC) BEING PRESENT IN THE BODY CONTROL MODULE (BCM). THIS MAY BE CAUSED BY A PINCHED WIRE AT THE RIGHT AND/OR LEFT SIDE SUN VISOR MOUNT OF THE INTERIOR LAMP FEED BODY HARNESS. BEFORE ATTEMPTING DIAGNOSIS OR REPAIRS, INSPECT THE SUN VISOR MOUNT AREA FOR PINCHED WIRING.
TSB 17-0022
Service Bulletin/Repair Instructions
SOME 2017 F-SUPER DUTY VEHICLES EQUIPPED WITH A 6.7L ENGINE AND BUILT ON OR BEFORE 19-DEC-2016 MAY EXHIBIT AN ILLUMINATED MIL WITH DIAGNOSTIC TROUBLE CODE (DTC) U029D AND/OR P2209 IN THE POWERTRAIN CONTROL MODULE (PCM) MEMORY. THIS MAY BE DUE TO WATER INTRUSION. FOLLOW THE SERVICE PROCEDURE STEPS TO CORRECT THE CONDITION.
TSB 17-0023
Service Bulletin/Repair Instructions
SOME 2017 F-SUPER DUTY VEHICLES EQUIPPED WITH A 6.7L ENGINE MAY EXHIBIT AN ILLUMINATED MIL WITH DTC P244A. THIS MAY BE DUE TO A MALFUNCTION OF THE DIESEL PARTICULATE FILTER (DPF) DIFFERENTIAL PRESSURE SENSOR. FOLLOW THE SERVICE PROCEDURE STEPS TO CORRECT THE CONDITION.
SSM 46416
Service Bulletin/Repair Instructions
SOME 2017 F-SUPER DUTY AND 2016-2017 F-650/F-750 VEHICLES EQUIPPED WITH A 6.7L ENGINE MAY EXHIBIT A DTC P0000. THIS DTC IS DUE TO A PROCESSING ERROR IN THE POWERTRAIN CONTROL MODULE (PCM) AS A RESULT OF ON DEMAND SELF TESTING WITH AN INTEGRATED DIAGNOSTIC SYSTEM (IDS). P0000 IS AN INVALID DTC THAT WILL NOT ILLUMINATE THE MIL AND SHOULD BE DISREGARDED.
TSB 17-0018
Service Bulletin/Repair Instructions
SOME 2017 F-SUPER DUTY VEHICLES EQUIPPED WITH A 6.2L GASOLINE ENGINE MAY EXHIBIT ANY OR ALL OF THE FOLLOWING CONCERNS AT TIMES OF HIGH ELECTRICAL SYSTEM DRAW SUCH AS SNOW PLOW OPERATION, INSTRUMENT CLUSTER BACKLIGHTING INOPERATIVE, ERRATIC CLIMATE CONTROL BLOWER MOTOR OPERATION, THE RED BRAKE WARNING INDICATOR FLICKERING, AND/OR LOW BATTERY - FEATURES TEMP TURNED OFF MESSAGE IN THE MESSAGE CENTER. FOLLOW THE SERVICE PROCEDURE STEPS TO CORRECT THE CONDITION.
TSB 17-0020
Service Bulletin/Repair Instructions
SOME 2017 F-SUPER DUTY, 2016-2017 F650/750 VEHICLES BUILT ON OR BEFORE 20-DEC-2016 AND EQUIPPED WITH A 6.7L ENGINE MAY EXHIBIT AN ILLUMINATED MIL WITH DIAGNOSTIC TROUBLE CODE (DTC) P20E8 IN THE POWERTRAIN CONTROL MODULE (PCM) MEMORY. THIS MAY BE DUE TO AIR TRAPPED IN THE REDUCTANT LINES CAUSING THE REDUCTANT PUMP AND HEATER ASSEMBLY TO NOT BUILD SUFFICIENT SYSTEM PRESSURE OR LOOSE REDUCTANT LINE CONNECTIONS. FOLLOW THE SERVICE PROCEDURE STEPS TO CORRECT THE CONDITION.
SSM 46407
Service Bulletin/Repair Instructions
SOME 2011-2017 F-SUPER DUTY 6.7L DIESEL EQUIPPED VEHICLES MAY EXHIBIT A TICKING NOISE AT IDLE AFTER AN ENGINE OIL CHANGE. IT IS OFTEN REFERRED TO AS TYPEWRITER NOISE BECAUSE OF ITS SIMILARITY TO THE SOUND OF A MECHANICAL TYPEWRITER. WHEN ENGINE TEMPERATURES REACH 150 ÅF (65 ÅC) OR HIGHER, (FROM ENGINE IDLE UP TO APPROXIMATELY 1700 RPM'S), THIS NOISE CAN TYPICALLY BE HEARD AT THE FRONT WHEEL WELL AND IS OFTEN ISOLATED TO THE TRANSMISSION BELL HOUSING OR OIL PAN AREA. TYPEWRITER NOISE IS NOT DETRIMENTAL TO ENGINE FUNCTION OR DURABILITY AND HAS NO SHORT OR LONG TERM EFFECTS ON THE ENGINE. DO NOT ATTEMPT REPAIRS TO ELIMINATE THIS NOISE. THIS NOISE IS CHARACTERISTIC OF THE 6.7L DIESEL ENGINE AND WILL TYPICALLY CEASE OR DIMINISH SIGNIFICANTLY WITHIN THE OIL CHANGE MAINTENANCE INTERVAL.
TSB 17-0017
Service Bulletin/Repair Instructions
SOME 2017 F-SUPER DUTY VEHICLES EQUIPPED WITH A 6.7L ENGINE AND BUILT ON OR BEFORE 20-FEB-2017 MAY EXHIBIT AN ILLUMINATED MIL WITH DIAGNOSTIC TROUBLE CODES (DTCS) P20EE, P2002, P2201, P246C AND/OR P2463. REPROGRAM THE POWERTRAIN CONTROL MODULE (PCM) TO THE LATEST CALIBRATION USING IDS RELEASE 104.02 OR HIGHER. MAKE SURE YOU ARE CONNECTED TO THE INTERNET WHEN ENTERING MODULE PROGRAMMING TO OBTAIN THE LATEST UPDATES. CALIBRATION FILES MAY ALSO BE OBTAINED AT WWW.MOTORCRAFTSERVICE.COM.
SSM 46393
Service Bulletin/Repair Instructions
SOME 2017 F-SUPER DUTY VEHICLES WITH DUAL GENERATORS MAY EXHIBIT AN ILLUMINATED CHARGING LIGHT AND/OR CHARGING WARNING MESSAGE AFTER AN UPFITTER HAS REMOVED ONE OF THE GENERATORS. TO CORRECT THIS CONCERN, USE INTEGRATED DIAGNOSTIC SYSTEM (IDS) SERVICE TOOL VERSION 104.02 OR LATER TO CONFIGURE THE GENERATOR SETUP. THESE SETTINGS CAN BE FOUND UNDER TOOLBOX> MODULE PROGRAMMING >PROGRAMMABLE PARAMETERS> POWERTRAIN. DETAILS FOR THIS PROCEDURE CAN BE FOUND ON THE TRUCK BODY BUILDER ADVISORY SERVICE (BBAS) WEBSITE, FOUND BY CLICKING THE LINK AT THE BOTTOM OF THE WEBPAGE AT HTTPS://WWW.FLEET.FORD.COM. ONCE AT BBAS WEBSITE, CLICK ON BULLETINS, AND REFER TO PUBLISHED QUALIFIED VEHICLE MODIFIER (QVM) BULLETIN FOR DUAL TO SIGNAL GENERATOR CONVERSION. CHANGES TO GENERATOR SETUP AS A RESULT OF UPFITTER MODIFICATIONS ARE NON-WARRANTABLE.
SSM 46391
Service Bulletin/Repair Instructions
SOME 2017 F-SUPER DUTY, E-SERIES, F53 MOTORHOME, F59 CHASSIS, F-650/750 VEHICLES EQUIPPED WITH A 6.8L ENGINE WITH AN ENGINE BUILT ON 10-SEP-2016 AND THROUGH 15-FEB-2017 MAY EXHIBIT MULTIPLE MISFIRE DIAGNOSTIC TROUBLE CODES (DTCS) P0300, P0301, P0302, P0303, P0304, P0305, P0306, P0306, P0307, P0308, P0309, P0309 AND/OR P0310. THIS MAY BE DUE TO AN UNDER TORQUED CRANKSHAFT PULLEY BOLT. BEFORE ATTEMPTING ANY DIAGNOSIS OR REPAIRS, SUSPECT UNDER TORQUED CRANKSHAFT PULLEY BOLT AS THE ISSUE.
SSM 46387
Service Bulletin/Repair Instructions
SOME 2017 F-SUPER DUTY VEHICLES EQUIPPED WITH BLIS THAT HAVE HAD THE PICKUP BOX REMOVED FOR UPFITTER MODIFICATION MAY EXHIBIT A BLIS WARNING MESSAGE IN THE MESSAGE CENTER. TO CORRECT THIS CONCERN, USE INTEGRATED DIAGNOSTIC SYSTEM (IDS) SERVICE TOOL VERSION 104.01 OR LATER TO CONFIGURE THE BLIS SYSTEM. THESE SETTINGS CAN BE FOUND UNDER TOOLBOX > MODULE PROGRAMMING > PROGRAMMABLE PARAMETERS > WARNING LAMPS AND CHIMES AND MUST BE ADJUSTED IN MULTIPLE MODULES. DETAILS CAN BE FOUND ON THE TRUCK BODY BUILDER ADVISORY SERVICE (BBAS) WEBSITE, FOUND BY CLICKING THE LINK AT THE BOTTOM OF THE WEBPAGE AT HTTPS://WWW.FLEET.FORD.COM. ONCE AT BBAS WEBSITE, CLICK ON BULLETINS, AND REFER TO PUBLISHED QUALIFIED VEHICLE MODIFIER (QVM) BULLETIN FOR BLIS WARNING PROGRAMMING. CHANGES TO BLIS SETUP AS A RESULT OF UPFITTER MODIFICATIONS ARE NON-WARRANTABLE.
SSM 46385
Service Bulletin/Repair Instructions
DURING PRE DELIVERY INSPECTION (PDI), 2017 F-SUPER DUTY VEHICLES WILL EXHIBIT AN ILLUMINATED LOW TIRE PRESSURE WARNING LIGHT AND LOW TIRE PRESSURE READOUTS IN THE MESSAGE CENTER (IF EQUIPPED) FROM THE FACTORY. WHEN INFLATING THE TIRES TO SPECIFICATION UTILIZING A DIGITAL TIRE PRESSURE GAUGE, DO NOT REFERENCE THE PRESSURE DISPLAYED IN THE MESSAGE CENTER FOR CURRENT TIRE PRESSURE. ALSO, IT IS NOT NECESSARY TO TRAIN OR ACTIVATE SENSORS WITH THE SERVICE TOOL DURING PDI. TO CORRECT THE PRESSURE READOUTS AND CLEAR THE WARNING MESSAGE, DRIVE THE VEHICLE FOR 2 MILES OR 2 MINUTES AT OVER 32 KPH (20 MPH) DURING THE ROAD TEST PORTION OF THE PDI WORKSHEET. IF THE TPMS LOW TIRE PRESSURE WARNING IS STILL PRESENT OR MESSAGE CENTER PRESSURE READOUT IS INACCURATE AFTER COMPLETING PDI, REFER TO THE ONLINE WORKSHOP MANUAL, SECTION 204-04B FOR NORMAL DIAGNOSTICS.
SSM 46380
Service Bulletin/Repair Instructions
SOME 2017 F-SERIES SUPER DUTY PICKUPS EQUIPPED WITH A REAR AUXILIARY POWER POINT MAY REMAIN RUNNING AFTER THE IGNITION IS TURNED OFF. PRIOR TO PERFORMING ANY DIAGNOSTICS, INSPECT THE REAR AUXILIARY POWER POINT FOR ANY AFTERMARKET DEVICES THAT CAN SUPPLY VOLTAGE BACK INTO THE VEHICLE. ITEMS SUCH AS A BATTERY JUMP PACK CAN INDUCE VOLTAGE THAT WILL SIMULATE KEY ON STATUS AND PREVENT THE POWERTRAIN CONTROL MODULE (PCM) FROM SHUTTING OFF THE ENGINE. IF NO AFTERMARKET DEVICES CAN BE LOCATED, REFER TO WORKSHOP MANUAL (WSM), SECTION 211-05 FOR NORMAL DIAGNOSTICS.
TSB 17-0013
Service Bulletin/Repair Instructions
SOME 2016-2017 F-650/750 VEHICLES EQUIPPED WITH A 6.7L ENGINE, DUAL FUEL TANKS, HYDRAULIC BRAKES AND BUILT ON OR BEFORE 30-NOV-2016 MAY EXHIBIT DISCHARGED BATTERIES, WITH OR WITHOUT A SLOW/NO CRANK CONDITION, WHEN THE DUAL FUEL TANK SELECTOR SWITCH IS SET TO THE RIGHT HAND SIDE FUEL TANK. THE VEHICLE MAY ALSO EXHIBIT A BUZZING NOISE FROM THE TRANSMISSION WHEN THE KEY IS OFF AND THE DUAL FUEL TANK SELECTOR SWITCH IS SET TO THE RIGHT HAND SIDE FUEL TANK. THIS MAY BE DUE TO THE DUAL TANK SELECTOR SWITCH ALLOWING AN INSTRUMENT PANEL CLUSTER (IPC) SENSE VOLTAGE TO BACK FEED INTO THE KEY POWER FUSE PANEL CIRCUITS CAUSING THE TRANSMISSION CONTROL MODULE (TCM) TO REMAIN IN THE KEY ON MODE WHEN THE KEY IS OFF. FOLLOW THE SERVICE PROCEDURE STEPS TO CORRECT THE CONDITION.
SSM 46370
Service Bulletin/Repair Instructions
SOME 2017 F-SUPER DUTY VEHICLES EXHIBIT CONCERNS RELATED TO BRAKE DRAG. UTILIZE WORKSHOP MANUAL (WSM) DIAGNOSTICS IN SECTION 206-00 TO VERIFY THE CORRECT INSTALLATION OF THE STOPLAMP SWITCH. IMPROPER ADJUSTMENT OF THE STOPLAMP SWITCH CAN CAUSE THE BRAKE PEDAL ASSEMBLY TO LIGHTLY APPLY THE BRAKES RESULTING IN DRAGGING CONDITION.
16U32-S2
Service Bulletin/Repair Instructions
CERTAIN 2017 MODEL YEAR F-250 TO F-750 F-SUPER DUTY VEHICLES EQUIPPED WITH A 6.7L DIESEL ENGINE - ENGINE OIL PRESSURE INSPECTION
SSM 46359
Service Bulletin/Repair Instructions
SOME 2017 F-SUPER DUTY VEHICLES BUILT ON OR BEFORE 23-JAN-2017 MAY EXHIBIT A WATER LEAK INTO THE PASSENGER COMPARTMENT DUE TO POOR SEALING OF THE CAB MARKER LAMP GASKET. IF THE WATER LEAK IS DETERMINED TO BE FROM THE CAB MARKER LAMP, A REVISED CAB MARKER LAMP ASSEMBLY IS AVAILABLE THAT HAS ADHESIVE ON THE GASKET TO IMPROVE SEALING. WHEN INSTALLING THE ROOF MARKER LAMP, REFER TO WORKSHOP MANUAL (WSM), SECTION 417-01 FOR REVISED INSTALLATION PROCEDURE.
SSM 46360
Service Bulletin/Repair Instructions
ON 2017 F-SUPER DUTY, THE INSTALLATION AND CONFIGURATION OF THE FACTORY SUPPLIED UPFITTER AUXILIARY SWITCHES AND/OR THE UPFITTER INTERFACE MODULE COMPONENTS CANNOT BE ADDED TO A VEHICLE THAT WAS NOT BUILT WITH THIS OPTION AT PRODUCTION. CHASSIS CABS CONFIGURATIONS WILL ONLY HAVE THE UPFITTER SWITCHES AS STANDARD EQUIPMENT. FURTHER INFORMATION CAN BE FOUND ON THE TRUCK BODY BUILDER ADVISORY SERVICE (BBAS) WEBSITE, FOUND BY CLICKING THE LINK AT THE BOTTOM OF THE WEBPAGE AT HTTPS://WWW.FLEET.FORD.COM. ONCE AT BBAS WEBSITE, CLICK ON BULLETINS, AND REFER TO PUBLISHED QUALIFIED VEHICLE MODIFIER (QVM) BULLETIN FOR 2017 F-SUPER DUTY UPFITTER AUXILIARY SWITCHES.
SSM 46350
Service Bulletin/Repair Instructions
SOME 2015-2016 F-150, 2017 F-SUPER DUTY VEHICLES MAY HAVE CONCERNS WHERE THE INSTRUMENT CLUSTER DEFAULTS BACK TO THE TRAILER TOW SETUP SCREEN EVERY KEY CYCLE WITH NO TRAILER ATTACHED. REFER TO THE INFORMATION DISPLAY SECTION OF THE OWNERS MANUAL OR THE FOLLOWING STEPS TO CORRECT THIS CONCERN. TYPE 1 AND 2 CLUSTER SMALL DISPLAY USE THE INFORMATION DISPLAY CONTROLS ON THE STEERING WHEEL AND THE INFORMATION DISPLAY MENU. NAVIGATE TO TOWING AND PRESS OK, SELECT TRAILER OPTIONS AND PRESS OK, CHOOSE SELECT TRAILER AND PRESS OK, FINALLY SELECT NO ACTIVE TRAILER AND PRESS OK. TYPE 3 CLUSTER LARGE DISPLAY USE THE INFORMATION DISPLAY CONTROLS ON THE STEERING WHEEL AND THE INFORMATION DISPLAY MENU. NAVIGATE TO TOWING TAB, SELECT TRAILER SETUP AND PRESS OK, THEN PRESS OK TO ENTER TRAILER OPTIONS, SELECT CHANGE TRAILER SELECTED AND PRESS OK, FINALLY SELECT NO ACTIVE TRAILER AND PRESS OK.
SSM 46351
Service Bulletin/Repair Instructions
SOME 2017 F-SUPER DUTY EQUIPPED WITH A 6.7L ENGINE MAY EXHIBIT A MIL ON WITH DTC P06A6, P0193, P02E9, P0335, P0532 AND/OR P2454. THIS MAY BE DUE TO A CONCERN WITH THE REFERENCE VOLTAGE OR SIGNAL RETURN CIRCUIT OF THE CRANKSHAFT POSITION SENSOR (CKP) WIRING. INSPECT CKP SENSOR HARNESS CIRCUITS APPROXIMATELY 381MM(15 INCHES) FROM THE CKP SENSOR CONNECTOR FOR DAMAGE OR EVIDENCE OF BEING PINCHED. IF A WIRING CONCERN IS FOUND, REPAIR AS DIRECTED PER WIRING DIAGRAM SECTION 5. USE CAUSAL PART 12B637 AND UTILIZE APPLICABLE LABOR OPERATIONS FROM SECTION 10 OF THE SERVICE LABOR TIME STANDARDS (SLTS) MANUAL.
SSM 46345
Service Bulletin/Repair Instructions
SOME 2005-2017 F-SUPER DUTY 4X4 VEHICLES OPERATED IN EXTREME DUST, MUD OR TAR SAND CONDITIONS MAY EXHIBIT ACCELERATED 4X4 VACUUM HUB SEAL AND OR WHEEL BEARING WEAR AS A RESULT OF HARSH OPERATING CONDITIONS. A KNUCKLE SEAL SHIELD KIT IS NOW AVAILABLE FOR CUSTOMER PURCHASE. THE KIT IS DESIGNED FOR SEVERE DUTY AND IS NON WARRANTABLE. THE KNUCKLE SEAL SHIELD KIT GC3Z-54024A38-A INCLUDES AN INSTRUCTION SHEET.
SSM 46336
Service Bulletin/Repair Instructions
SOME 2016-2017 F-650/750 VEHICLES REQUIRING A BCM REPLACEMENT HAVE RESULTED IN AN INTEGRATED DIAGNOSTIC SYSTEM (IDS) MESSAGE STATING THE BCM PART NUMBER IS NOT RECOGNIZED DURING THE PROGRAMMABLE MODULE INSTALLATION (PMI) PROCEDURE. WHEN REPLACING A BCM, USE IDS RELEASE 103.05 OR HIGHER.
SSM 46329
Service Bulletin/Repair Instructions
SOME 2017 F-SUPER DUTY VEHICLES WHERE THE PICKUP BOX HAS BEEN REMOVED DUE TO A MODIFICATION, MAY EXHIBIT VARIOUS SYMPTOMS DUE TO LOSS OF COMMUNICATION ON THE MEDIUM SPEED CONTROLLER AREA NETWORK (MS-CAN). ADDITIONAL SYMPTOMS SUCH AS CLIMATE CONTROL SYSTEM INOPERATIVE, FRONT CONTROL INTERFACE MODULE (FCIM) CONTROLS INOPERATIVE AND/OR THE HEADLAMPS REMAINING ON AT ALL TIMES MAY ALSO BE PRESENT. THIS MAY BE DUE TO C408 BEING DISCONNECTED AND INTERRUPTING THE MS-CAN NETWORK WHEN THE PICKUP BOX WAS REMOVED. TO REPAIR, INSTALL JUMPER HARNESS PART #HC3Z-13A409-J INTO C408, LOCATED AT THE RH REAR OF THE FRAME. THIS REPAIR IS REQUIRED AS PART OF THE MODIFICATION(S) AND CONSIDERED NON-WARRANTABLE.
SSM 46332
Service Bulletin/Repair Instructions
REPLACING THE ORIGINAL EQUIPMENT SYNC/NAVIGATION SYSTEM WITH EITHER AN AFTERMARKET SYNC/NAVIGATION KIT OR MODIFYING ORIGINAL SYNC/NAVIGATION PARTS TO PROVIDE ADDITIONAL FEATURES IS NOT RECOMMENDED NOR SUPPORTED ON ANY FORD, MERCURY OR LINCOLN VEHICLE. ONLY APPROVED GENUINE FORD ACCESSORIES OR ORIGINALLY INSTALLED SYSTEMS ARE SUPPORTED AND CERTIFIED TO FUNCTION CORRECTLY WITH OTHER VEHICLE SYSTEMS. IF YOU SUSPECT A SYSTEM HAS BEEN MODIFIED, THE FOLLOWING RESOURCES CAN BE USED TO VERIFY ORIGINAL EQUIPMENT: MONRONEY LABEL (WINDOW STICKER), PROFESSIONAL TECHNICIAN SOCIETY (PTS) OASIS TAB SELECT SYNC OR HVBOM. FOR GENUINE FORD ACCESSORIES USE: PTS WORKSHOP TAB SELECT DEALER INSTALLED ACCESSORY OR ACCESSORY INSTALLATION.
16U32-S1
Service Bulletin/Repair Instructions
CERTAIN 2017 MODEL YEAR F-250 TO F-750 F-SUPER DUTY VEHICLES EQUIPPED WITH A 6.7L DIESEL ENGINE - ENGINE OIL PRESSURE INSPECTION
SSM 46324
Service Bulletin/Repair Instructions
SOME 2017 F-SUPER DUTY CHASSIS CAB AND FACTORY PICKUP BOX DELETE VEHICLES BUILT ON OR BEFORE 27-SEP-2016 MAY EXHIBIT AN INSTRUMENT PANEL CLUSTER (IPC) TURN SIGNAL INDICATOR FLASHING FAST WITH NO INOPERATIVE TURN SIGNAL LAMPS. THIS MAY BE DUE TO THE BODY CONTROL MODULE (BCM) NOT RECOGNIZING MODIFIED TURN SIGNAL LIGHTING WHICH DRAWS LOWER CURRENT. TO CORRECT THIS CONCERN, USE INTEGRATED DIAGNOSTIC SYSTEM (IDS) SERVICE TOOL VERSION 103.03 OR LATER TO CONFIGURE TURN LAMP OUTAGE SETTINGS AS REQUIRED. THESE SETTINGS CAN BE FOUND UNDER TOOLBOX > MODULE PROGRAMMING > PROGRAMMABLE PARAMETERS > EXTERIOR LIGHTING. VEHICLES BUILT AFTER 27-SEP-2016 HAVE THIS FUNCTION AVAILABLE BUT ARE SET TO OUTAGE MODE DURING PRODUCTION. USE CAUSAL PART 15604 AND APPLICABLE LABOR OPERATIONS IN SECTION 10 OF THE SERVICE LABOR TIME STANDARDS (SLTS) MANUAL.
SSM 46295
Service Bulletin/Repair Instructions
TO HELP DIFFERENTIATE ENGINE OIL LEAKS FROM OTHER POSSIBLE SOURCES, A NEW WHITE-COLORED FLUORESCENT ENGINE OIL DYE IS AVAILABLE. WORKSHOP MANUAL (WSM), SECTION 303-00 HAS BEEN REVISED TO REFERENCE THE NEW WHITE-COLORED DYE. THE NEW WHITE FLUORESCENT DYE PROVIDES A DISTINCT WHITE GLOW TO IDENTIFY ENGINE OIL LEAKS. THE NEW WHITE FLUORESCENT DYE REQUIRES A PURE UV DIAGNOSTIC INSPECTION LAMP. THE WHITE-COLORED FLUORESCENT DYE AND PURE UV LAMP ARE NOW IN THE ROTUNDA CATALOG. DYE AND LAMP PART NUMBERS. GASOLINE ONLY DYE: 1 OUNCE BOTTLE 164-TP-33200601. DIESEL ONLY DYE: 8 OUNCE BOTTLE: 164-TP-3320-0008. PURE UV DIAGNOSTIC INSPECTION LAMP 164-TP8695 OR 164-R3748.
16U32
Service Bulletin/Repair Instructions
CERTAIN 2017 MODEL YEAR F-250 TO F-750 F-SUPER DUTY VEHICLES EQUIPPED WITH A 6.7L DIESEL ENGINE - ENGINE OIL PRESSURE INSPECTION.
SSM 46266
Service Bulletin/Repair Instructions
THE 2017 POWERTRAIN CONTROL/EMISSIONS DIAGNOSIS (PC/ED) MANUAL HAS BEEN REVISED FOR DIAGNOSING ELECTRONIC THROTTLE BODIES (ETBS). FOR ALL ETB CONCERNS, THE APPROPRIATE DIAGNOSTIC MUST BE COMPLETED BEFORE THROTTLE BODY REPLACEMENT. IF A CONCERN IS INTERMITTENT AND NO DTCS ARE PRESENT, REFER TO HISTORICAL DTCS AND THE PC/ED, SECTION 3 NO DTCS PRESENT INDEX CHART FOR FURTHER INFORMATION.
SSM 46268
Service Bulletin/Repair Instructions
SOME 2017 F-SUPER DUTY VEHICLES EQUIPPED WITH A 6.7L ENGINE MAY EXHIBIT A MIL WITH DTC U029D AND/OR P2209. THIS MAY BE DUE TO WATER INTRUSION, THROUGH THE 14406 HARNESS, INTO THE WIRING AND/OR CONNECTOR FOR NITROGEN OXIDES (NOX) SENSOR MODULE 11. TO VERIFY, DISCONNECT THE NOX SENSOR MODULE 11 CONNECTOR AND CHECK FOR PRESENCE OF MOISTURE AND/OR CORROSION. IF FOUND, DO NOT ATTEMPT TO SERVICE THE CONNECTOR OR HARNESS, REPLACE THE 14406 HARNESS AND NOX SENSOR MODULE 11 TO REPAIR. ENGINEERING IS INVESTIGATING THIS CONCERN, CONTINUE TO MONITOR OASIS FOR UPDATES ON THE LATEST INFORMATION.
SSM 46255
Service Bulletin/Repair Instructions
SOME 2016-2017 F-650/750 VEHICLES EQUIPPED WITH A 6.7L ENGINE AND AN AIR BRAKE SYSTEM MAY EXHIBIT INOPERATIVE CRUISE CONTROL AND/OR IMMEDIATE TRANSMISSION DOWNSHIFTING WHEN RELEASING THE ACCELERATOR PEDAL. THIS MAY BE CAUSED BY AN IN RANGE FAILURE OF THE BRAKE PEDAL PRESSURE TRANSDUCER (7920) THAT DOES NOT SET A DIAGNOSTIC TROUBLE CODE (DTC). THE INTEGRATED DIAGNOSTIC SYSTEM (IDS) CAN BE USED TO VIEW THE WHEEL TRQ RAW PID IN THE GENERIC FUNCTION MODULE (GFM). IT DISPLAYS THE VOLTAGE VALUE OF THE BRAKE PEDAL PRESSURE TRANSDUCER. THE VOLTAGE SHOULD BE BETWEEN 0.35 VOLTS AND 0.65 VOLTS WITH THE BRAKES RELEASED AND WILL INCREASE WITH BRAKE PEDAL PRESSURE. A FAULTY TRANSDUCER WILL NOT CHANGE WITH BRAKE PEDAL PRESSURE. REFER TO WORKSHOP MANUAL (WSM), SECTION 206-08 FOR THE LOCATION OF THE BRAKE PEDAL PRESSURE TRANSDUCER.
SSM 46257
Service Bulletin/Repair Instructions
ALL 2017 F-SUPER DUTY VEHICLES EQUIPPED WITH A FACTORY TRAILER BRAKE CONTROLLER (TBC) UTILIZE A TRAILER MODULE (TRM) WHICH INITIATES THE TRAILER CHARGING SYSTEM. FOR TRAILER CHARGING TO OPERATE, THE TRM MUST DETECT A TRAILER IS CONNECTED AND A BRAKE PEDAL INPUT BEFORE CHARGING WILL BE PRESENT AT THE TRAILER CONNECTOR. ADDING THE TRAILER BATTERY CHARGE RELAY AND FUSE INTO THE BATTERY JUNCTION BOX ARE NOT REQUIRED TO OPERATE TRAILER CHARGING WITH A TRM. IF TESTING OF THE TRAILER CHARGING SYSTEM IS REQUIRED WITHOUT A TRAILER, REFER TO THE UPDATED DIAGNOSTICS AND SYSTEM OPERATION FOUND IN THE ONLINE WORKSHOP MANUAL (WSM), SECTION 417-01 EXTERIOR LIGHTING.
SSM 46258
Service Bulletin/Repair Instructions
2017 F-SUPER DUTY TRUCKS HAVE THE ABILITY TO ADJUST THE TIRE SIZE AND AXLE RATIO USING INTEGRATED DIAGNOSTIC SOFTWARE (IDS) VERSION 103.03 OR LATER. ONLY TIRE SIZE AND AXLE RATIO OPTIONS THAT ARE AVAILABLE FROM THE FACTORY CAN BE SELECTED AND MUST BE ADJUSTED TO MATCH IN MULTIPLE MODULES. FOR THE PROPER PROCEDURE, REFER TO THE FORD FLEET WEBSITE AT HTTPS://WWW.FLEET.FORD.COM/ AND CLICK THE LINK TO THE TRUCK BODY BUILDER ADVISORY SERVICE (BBAS) AT THE BOTTOM OF THE WEBPAGE. ONCE AT BBAS WEBSITE, CLICK ON BULLETINS, AND REFER TO PUBLISHED QUALIFIED VEHICLE MODIFIER (QVM) BULLETIN Q-262. CHANGES TO TIRE SIZE OR AXLE RATIO AS A RESULT OF CUSTOMER OR UPFITTER MODIFICATIONS ARE NON-WARRANTABLE.
TSB 16-0164
Service Bulletin/Repair Instructions
SOME 2017 F-SUPER DUTY VEHICLES BUILT AT THE OHIO ASSEMBLY PLANT ON OR BEFORE 24-OCT-2016 MAY EXHIBIT A LOOSE RADIATOR GRILLE AND/OR SQUEAK RATTLE FROM RADIATOR GRILLE AREA. THIS MAY BE DUE TO IMPROPER TORQUE OF THE RADIATOR GRILLE REINFORCEMENT BOLTS. FOLLOW THE SERVICE PROCEDURE STEPS TO CORRECT THE CONDITION.
SSM 46249
Service Bulletin/Repair Instructions
DURING PRE DELIVERY INSPECTION (PDI), 2017 F-SUPER DUTY VEHICLES WILL EXHIBIT AN ILLUMINATED LOW TIRE PRESSURE WARNING LIGHT AND INACCURATE TIRE PRESSURE READOUTS IN MESSAGE CENTER (IF EQUIPPED). WHILE INFLATING THE TIRES TO SPECIFICATION FOR PDI, IT IS NOT NECESSARY TO COMPLETE A TPMS SENSOR ACTIVATION PROCEDURE TO TURN OFF THE WARNING MESSAGE AND UPDATE THE MESSAGE SENSOR PRESSURE READOUT. TO CLEAR WARNING MESSAGE AND CORRECT PRESSURE READOUTS, DRIVE THE VEHICLE FOR 2 MILES OR 2 MINUTES AT OVER 32 KPH (20 MPH) AFTER INFLATING THE TIRES DURING THE ROAD TEST PORTION OF THE PDI WORKSHEET. IF THE TPMS LOW TIRE PRESSURE WARNING IS STILL PRESENT OR MESSAGE CENTER PRESSURE READOUT IS INACCURATE AFTER THE REQUIRED DRIVING, REFER TO THE ONLINE WORKSHOP MANUAL, SECTION 204-04B FOR NORMAL DIAGNOSTICS.
SSM 46250
Service Bulletin/Repair Instructions
SOME 2017 F-SUPER DUTY CHASSIS CAB AND PICKUP BOX DELETE VEHICLES BUILT ON OR BEFORE 27-SEP-2016 MAY EXHIBIT AN INSTRUMENT PANEL CLUSTER (IPC) TURN SIGNAL INDICATOR FLASHING FAST WITH NO INOPERATIVE TURN SIGNAL LAMPS. THIS MAY BE DUE TO THE BODY CONTROL MODULE (BCM) NOT RECOGNIZING THE USAGE OF MODIFIED TURN SIGNAL LIGHTING WHICH DRAWS LOWER CURRENT AND IS DETECTED AS AN INOPERATIVE TURN SIGNAL LAMP. TO CORRECT THIS CONCERN, USE INTEGRATED DIAGNOSTIC SYSTEM (IDS) SERVICE TOOL VERSION 103.03 OR LATER TO CONFIGURE THE FRONT AND REAR TURN LAMP OUTAGE SETTINGS AS REQUIRED. THESE SETTINGS CAN BE FOUND UNDER TOOLBOX > MODULE PROGRAMMING > PROGRAMMABLE PARAMETERS > EXTERIOR LIGHTING. USE CAUSAL PART 15604 AND APPLICABLE LABOR OPERATIONS IN SECTION 10 OF THE SERVICE LABOR TIME STANDARDS (SLTS) MANUAL.
SSM 46212
Service Bulletin/Repair Instructions
ALL 2017 F-SUPER DUTY VEHICLES EQUIPPED WITH A FACTORY TRAILER BRAKE CONTROLLER (TBC) UTILIZE A TRAILER MODULE (TRM) WHICH INITIATES THE TRAILER CHARGING SYSTEM. FOR TRAILER CHARGING TO OPERATE, THE TRM MUST DETECT A TRAILER IS CONNECTED AND A BRAKE PEDAL INPUT BEFORE CHARGING WILL BE PRESENT AT THE TRAILER CONNECTOR. ADDING THE TRAILER BATTERY CHARGE RELAY AND FUSE INTO THE BATTERY JUNCTION BOX ARE NOT REQUIRED TO OPERATE TRAILER CHARGING WITH A TRM. IF TESTING OF THE TRAILER CHARGING SYSTEM IS REQUIRED WITHOUT A TRAILER, REFER TO THE UPDATED DIAGNOSTICS AND SYSTEM OPERATION FOUND IN THE ONLINE WORKSHOP MANUAL (WSM), SECTION 417-01 EXTERIOR LIGHTING.
SSM 46198
Service Bulletin/Repair Instructions
SOME 2017 F-SUPER DUTY VEHICLES EQUIPPED WITH A 6.7L ENGINE AND BUILT ON OR BEFORE 03-NOV-2016 MAY EXHIBIT A LEAK FROM THE TRANSMISSION FLUID COOLER TUBES. THIS MAY BE DUE TO POOR ALIGNMENT OF THE COOLER TUBES WITH THE COOLER TUBE PORTS ON THE TRANSMISSION AND/OR IMPROPER HOLD DOWN PLATE ALIGNMENT. WHEN INSTALLING THESE TUBES, VISUALLY VERIFY THAT EACH TUBE IS FULLY INSERTED INTO THE TRANSMISSION AND ARE NOT OFFSET TO ONE SIDE OF THE COOLER PORT BORE BEFORE INSTALLING THE HOLD DOWN PLATE. WHEN INSTALLING THE HOLD DOWN PLATE, USE A NEW BOLT PART NUMBER W715131-S437 WITH WASHER W718565-S437U INSTALLED OVER THE BOLT BETWEEN THE PLATE AND THE TRANSMISSION. TORQUE TO 25 NM (18 LB-FT). THIS WILL PROVIDE PROPER PLATE TO COOLER TUBE ALIGNMENT AND CLAMPING.
TSB 16-0152
Service Bulletin/Repair Instructions
SOME 2017 F-SUPER DUTY VEHICLES EQUIPPED WITH A 6.7L ENGINE BUILT ON OR BEFORE 24-OCT-2016 MAY EXHIBIT DTC P0402 IN THE POWERTRAIN CONTROL MODULE (PCM). THIS MAY BE DUE TO A MASS AIR FLOW (MAF) SENSOR ADAPTION FEATURE WHICH HAS NOT YET LEARNED THE APPROPRIATE VALUES FOR THE VEHICLE OPERATING CONDITION. FOLLOW THE SERVICE PROCEDURE STEPS TO CORRECT THE CONDITION.
SSM 46158
Service Bulletin/Repair Instructions
THE 2017 POWERTRAIN CONTROL/EMISSIONS DIAGNOSIS (PC/ED) MANUAL HAS BEEN REVISED FOR DIAGNOSING ELECTRONIC THROTTLE BODIES (ETBS). FOR ALL ETB CONCERNS, THE APPROPRIATE DIAGNOSTIC MUST BE COMPLETED BEFORE THROTTLE BODY REPLACEMENT. IF A CONCERN IS INTERMITTENT AND NO DTCS ARE PRESENT, REFER TO HISTORICAL DTCS AND THE PC/ED, SECTION 3 NO DTCS PRESENT INDEX CHART FOR FURTHER INFORMATION.
SSM 46153
Service Bulletin/Repair Instructions
SETTING THE CORRECT TIRE INFLATION PRESSURE IS AN IMPORTANT STEP IN THE PRE-DELIVERY PROCESS AND DURING ROUTINE MAINTENANCE INTERVALS. RECENT CUSTOMER CLINICS REVEALED THAT MOST EVERY VEHICLE IN THE CLINICS HAD THE TIRE PRESSURES SET INCORRECTLY. TIRE PRESSURES FROM THE FACTORY ARE NOT SET TO THE CORRECT SPECIFICATION. MAINTAINING THE CORRECT TIRE PRESSURE IS KEY TO THE RIDE CHARACTERISTICS OF THE VEHICLE AND AFFECTS RIDE QUALITY, HANDLING, LOAD CAPACITY AND TIRE WEAR. THE RECOMMENDED PRESSURE SETTINGS CAN BE FOUND ON THE TIRE INFORMATION LABEL IN THE DRIVER'S SIDE FRONT DOOR JAM. DO NOT USE THE TIRE PRESSURES LISTED ON THE SIDEWALL OF THE TIRES. MAINTAINING THE TIRE PRESSURE IS PART OF NORMAL MAINTENANCE. IT SHOULD BE RECHECKED MONTHLY, PER THE OWNER GUIDE AND DURING THE RECOMMENDED TIRE ROTATION INTERVALS.
SSM 46115
Service Bulletin/Repair Instructions
SOME 2017 F-SUPER DUTY VEHICLES EQUIPPED WITH A 6.7L ENGINE MAY EXHIBIT AN ILLUMINATED MIL WITH DTC P0402 IN THE POWERTRAIN CONTROL MODULE (PCM). WHEN PERFORMING PINPOINT TEST W IN THE POWERTRAIN CONTROL/EMISSIONS DIAGNOSIS (PC/ED) MANUAL, IF DIRECTED TO PERFORM STEP W10, DISREGARD AND PROCEED TO STEP W11. INTEGRATED DIAGNOSTIC SYSTEM (IDS) CURRENTLY DISPLAYS INCORRECT DATA FOR PIDS EGR_A_ACT (PER) AND EGRPDES THAT STEP W10 USES. THE IDS SCAN TOOL WILL BE UPDATED TO CORRECT THIS CONCERN.
TSB 16-0137
Service Bulletin/Repair Instructions
SOME 2016-2017 F-SUPER DUTY 650/750 VEHICLES EQUIPPED WITH A 6.7L DIESEL ENGINE AND BUILT ON OR BEFORE 20-SEP-2016 MAY EXHIBIT AN INACCURATE DEF LEVEL GAUGE WITH NO DEF LEVEL RELATED DIAGNOSTIC TROUBLE CODES (DTCS). FOLLOW THE SERVICE PROCEDURE STEPS TO CORRECT THE CONDITION.
SSM 46085
Service Bulletin/Repair Instructions
The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. The IDS has a limited refresh rate when reading these PIDs and cannot display quickly enough to validate a concern. The PCM automatically monitors these inputs more accurately and will set diagnostic trouble codes (DTCs) when appropriate. Using these PIDs for diagnostics will lead to inaccurate results and improper ETB replacements. If a concern is intermittent and no DTCs are present, refer to historical DTCs and the PC/ED, Section 3 No DTCs Present Index chart for further information.
SSM 46066
Service Bulletin/Repair Instructions
Some 2013-2017 F-Super Duty, 2015-2017 Transit and 2016-2017 F650-F750 vehicles equipped with a diesel engine may exhibit diagnostic trouble code (DTC) P2201 (NOX Sensor Circuit Range/Performance Bank 1 Sensor 1) in the powertrain control module (PCM). When repairing DTC P2201, refer to the online version of the powertrain control/emission diagnostic (PC/ED) manual for the latest diagnostics. The pinpoint test RD and diagnostic trouble code chart have been updated in section 4 and 5 for DTC P2201.
SSM 45982
Service Bulletin/Repair Instructions
SOME 2017 F-SUPER DUTY VEHICLES MAY BE EQUIPPED WITH AN OPTIONAL UPFITTER INTERFACE MODULE (UIM), ALSO DESIGNATED AS A GENERIC FUNCTION MODULE 2 (GFM2). IF REPLACEMENT OF THIS MODULE IS REQUIRED, THE DATA ORIGINALLY INSTALLED ON THE MODULE BY THE UPFITTER WILL ALSO HAVE TO BE RESTORED BY THE UPFITTER. ENGINEERING IS WORKING ON A WEB SOLUTION TO ALLOW DEALERS ACCESS TO THE UPFITTER PROGRAMMING SO THEY CAN PROGRAM THE DATA FROM THE UPFITTER BACK IN TO THE REPLACEMENT MODULE.
TSB 16-2033
Service Bulletin/Repair Instructions
Some 2016-2017 F-650/750 vehicles equipped with a 6.8L engine and built on or before 8/2/2016 may exhibit intermittent A/C blowing warm air at idle or during low speed driving maneuvers. This may be due to intermittent disabling of the A/C compressor. Reprogram the powertrain control module (PCM) to the latest calibration using Integrated Diagnostic System (IDS) release 101.04 or higher. Make sure you are connected to the internet when entering module programming to obtain the latest updates. Calibration files may also be obtained at www.motorcraftservice.com.
SSM 46026
Service Bulletin/Repair Instructions
SOME 2017 F-SUPER DUTY VEHICLES MAY BE EQUIPPED WITH A NEW UPFITTER MODULE, DESIGNATED AS GENERIC FUNCTION MODULE 2 (GFM2), WHICH MAY REQUIRE ADDITIONAL PROGRAMMING BY THE UPFITTER IF THE MODULE IS REPLACED. THIS DATA MUST BE OBTAINED DIRECTLY FROM THE UPFITTER COMPANY AND CONTACT INFORMATION SHOULD BE OBTAINED FROM THE CUSTOMER OR MAY BE FOUND IN INFORMATION PLACED ON THE VEHICLE BY THE UPFITTER, TYPICALLY IN THE DOOR OPENING.
SSM 46022
Service Bulletin/Repair Instructions
WHEN HOOKING UP THE VEHICLE COMMUNICATION MODULE (VCM) AND INTEGRATED DIAGNOSTIC SYSTEM (IDS) TO THE DLC LOCATED ON THE DRIVER SIDE UNDER THE STEERING COLUMN AT THE GWM, MAKE SURE THAT THE IGNITION IS OFF BEFORE CONNECTING TO IDS. IF THE IGNITION IS ON OR THE ENGINE IS RUNNING DURING THE HOOK UP, IT CAN RESULT IN VARIOUS WARNING LIGHTS BEING ILLUMINATED WITH DIAGNOSTIC TROUBLE CODES (DTCS), NO START OR NO CRANK CONDITIONS OR THE CLUSTER INOPERATIVE. FOR LINCOLN VEHICLES, THIS INFORMATION IS NOW LISTED IN THE TECHNICAL INSPECTION AND POST ROAD TEST SECTIONS OF EPDI ON THE PTS WEBSITE. IF A VEHICLE DISPLAYS THESE ISSUES, DISCONNECT THE EQUIPMENT FROM THE DLC AND REINSTALL WITH THE IGNITION OFF. CLEAR ANY DTCS PRESENT AND RETEST.
SSM 46010
Service Bulletin/Repair Instructions
SOME 2015-2017 F-650/750 VEHICLES MAY EXHIBIT OIL RESIDUE ON OR AROUND THE FRONT HUB BEARING CAPS. THE CAP INCLUDES EITHER A BLUE OR RED PURGE VALVE. LIGHT RESIDUE FROM THE VALVE IS NORMAL AND DOES NOT INDICATE A BEARING CAP OR GASKET CONCERN. EXCESSIVE WETNESS OR LEAKING FROM THE BLUE OR RED PURGE VALVE WILL OCCUR IF THE HUB HAS BEEN OVERFILLED DURING A PREVIOUS SERVICE OR REPAIR. THE CORRECT FILL QUANTITY AND PROCEDURE IS PROVIDED WITHIN THE WHEEL BEARING ADJUSTMENT PROCEDURE. REFER TO WORKSHOP MANUAL (WSM), SECTION 204-01.
SSM 45979
Service Bulletin/Repair Instructions
2015-2017 - F-SUPER DUTY, F-650/750 WITH 6.7L DIESEL AND 2015-2017 TRANSIT - 3.2L DIESEL EQUIPPED VEHICLES USE A SELECTIVE CATALYTIC REDUCTION (SCR) SYSTEM DESIGNED TO REDUCE THE VEHICLES EXHAUST EMISSIONS. THE DIESEL EXHAUST FLUID (DEF) TANK IS FILLED TO SPECIFICATION AT THE ASSEMBLY PLANT. DEALERS ARE NOT INSTRUCTED TO CHECK OR TOP OFF THE DEF FLUID ON THE PRE-DELIVERY INSPECTION (PDI) SERVICE RECORD (CHECK SHEET) AND ARE THEREFORE NOT AUTHORIZED TO TOP-OFF THE TANKS DURING PDI. THE VEHICLE INSTRUMENT CLUSTER MESSAGE CENTER IS DESIGNED TO INDICATE WHEN THE DEF IS LOW (EXHAUST FLUID LOW OR EXHAUST FLUID EMPTY). THE SCR SYSTEM SHOULD BE INVESTIGATED FOR REPAIR AT PDI ONLY IF THE INSTRUMENT CLUSTER MESSAGE CENTER INDICATES THAT THERE IS DEF SYSTEM FAULT OR LOW FLUID LEVEL.
SSM 45897
Service Bulletin/Repair Instructions
2016-2017 F-650/750 SUPER DUTY - 6.7L DIESEL - FREQUENT DPF REGENERATION EVENTS- BUILT ON OR BEFORE 6/16/2016
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Complaint counts are reports filed with NHTSA, not failure rates. A common model collects more of them than a rare one that breaks more often.