26E02
Other
NEW VEHICLE DELIVERY HOLD Emissions Recall 26E02 Certain 2016-2019 F-650 - 750 and 2017-2019 F-350 - 550 Vehicles Equipped With 6.7L Diesel Engines Crankcase Ventilation (CCV) Inspection And Replacement
Vehicle report
2019 FORD F-650 SD
Service bulletins
84 bulletinsTechnical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.
SSM 53040
Service Bulletin/Repair Instructions
While performing a transmission repair on some 2012-2024 Ford and Lincoln vehicles, a transmission seal kit may be on backorder due to supply chain interruptions. While performing a transmission repair on some 2012-2024 Ford and Lincoln vehicles, a transmission seal kit may be on backorder due to supply chain interruptions.
SSM 52476
Service Bulletin/Repair Instructions
All accessory stick-on keyless entry keypads come with a wallet card containing the master code. If the accessory keypad was factory installed, this card will be placed in the glove box and should be handed to the vehicles owner during initial delivery. Unlike the integrated (wired) factory keypad, the accessory keypad master code cannot be retrieved from the vehicle using a diagnostic scan tool. If the wallet card for an accessory keypad is lost, follow these steps to recover the code. Dealer Key Code access is granted through the Dealer Program Enrollment System (DPES); dealership management can authorize users. The authorized user must go to FMCDealer.com > Parts and Service > Parts Product Line Information > Keys/Entry Devices > Aftermarket Keyless Entry Keypad Code Access. Follow the instructions on the screen to obtain the master code for the accessory keypad.
22M03 S1
Service Bulletin/Repair Instructions
Certain 2017-2020 Model Year Continental and Super Duty, 2018-2020 Navigator, 2020 Aviator, and 2020 Explorer Vehicles Replace Front and/or Side Cameras if Foggy
SSM 52410
Service Bulletin/Repair Instructions
Various vehicles have had pinpoint tests, guided routines and the Warranty and Policy Manual recentlyupdated for diagnostics and repairs on SYNC generation 3 and later applications. When performingdiagnostics and repairs on SYNC Gen 3 or later, select the diagnostics tab and search for related symptoms,DTCs and keywords. The search results will be shown in the search results pane. Read and follow allTechnical Service Bulletins (TSB), Special Service Message (SSM)s or General Service Bulletin (GSB) first if abulletin specifically addresses the vehicle concern. If there are no messages, run the appropriate diagnosticpinpoint test found in the Workshop Manual (WSM). Follow the steps in the pinpoint test. Make sure to note thetitle of the guided routine, using the correct one for the vehicle's symptom or diagnostic trouble code (DTC) iscritical. Depending on the outcome of the pinpoint test, a repair validation code (RVC) may be generated eitherin the pinpoint test or Guided Routine. If the vehicle concern still exists after following the pinpoint tests orguided routine, then a manual RVC can be generated using the RVC Assist Form. A manual RVC can only begenerated once the above process has been followed.
SSM 52335
Service Bulletin/Repair Instructions
For 2015-2024 Ford and Lincoln vehicles equipped with turbocharged engines and customer concern of an engine oil leak, refer to Workshop Manual (WSM), Section 303-00 for oil leak inspection and testing methods. Ford has evaluated turbochargers replaced for oil leak symptoms and although oil may collect on the external surface of a turbocharger, it is extremely rare for a turbocharger assembly to be the root cause of the oil leak. Careful inspection of the turbocharger oil feed and drain tubes should be performed along with the recommended WSM procedures as needed. Warranty claims for turbocharger replacement going forward will be assessed.
SSM 52314
Service Bulletin/Repair Instructions
During service and repair requiring removal and replacement of a crankshaft bolt and/or crankshaft damper, achieving proper torque of the crankshaft pulley bolt is critical. Incorrect torque may allow the bolt to loosen resulting in the timing gear breaking and engine damage. Replacement of the bolt is critical to the repair and accurately following the installation procedure in the Workshop Manual (WSM) Section, 303-01 is extremely important. The bolt torque procedure can be found in the crankshaft front seal removal and installation procedure or in the engine assembly procedure.
TSB 22-2248
Service Bulletin/Repair Instructions
This article supersedes TSB 22-2201 to update the Service Procedure and Parts List. Some 2015-2019 F-Super Duty and 2016-2019 F-650/F-750 vehicles equipped with a 6.7L engine may exhibit an oil leak from the oil filter, crankcase vent oil separator, oil cooler, or upper/lower oil pan. This may be due to the mating surfaces of the upper oil pan and the engine block or to a clogged crankcase vent oil separator.
SSM 52188
Service Bulletin/Repair Instructions
2024 F-Super Duty vehicles are equipped with XL-22 (WSS-M2C184-A1) high temperature power steering fluid that looks like clear hydraulic fluid. This fluid is an improvement in high temperature and thermal oxidative stability compared to Mercon LV. This power steering fluid is also compatible and highly recommended to use when filling or topping off power steering systems of all 2012-2023 F-Super Duty vehicles originally equipped with Mercon LV.
SSM 52167
Service Bulletin/Repair Instructions
Some 2017-2019 F-Super Duty pick-up vehicles may require the additional KC3Z-14A411-C kit if there is a service need to replace the 14405 main body harness or 14A412 tailgate harness post FSA 19S48. During the FSA 19S48 repair, additional connectors are added to the 14405 and 14A412 that utilize the jumper service kit contained in the FSA. Direction regarding the need for this harness is also noted in the Ford parts catalog.
SSM 51854
Service Bulletin/Repair Instructions
Various 2013-2019 vehicles may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble code (DTC) P264F after powertrain control module (PCM) replacement. This DTC indicates that the engine serial number (ESN) must be programmed into the PCM. The ESN is located on PTS > Diagnostics tab > HVBoM > Features > Engine Serial Number. Once the ESN is obtained from the historical vehicle bill of materials (HvBOM), it can be programmed into the PCM using the appropriate Ford diagnostic scan tool. Navigate to the toolbox tab> powertrain menu> Service Functions> ESN.
SSM 51849
Service Bulletin/Repair Instructions
Various 2013-2019 vehicles may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble code (DTC) P264F after powertrain control module (PCM) replacement. This DTC indicates that the engine serial number (ESN) must be programmed into the PCM. The ESN is located on PTS> OASIS> Features> Engine Serial Number. Once the ESN is obtained from the historical vehicle bill of materials (HvBOM), it can be programmed into the PCM using the appropriate Ford diagnostic scan tool. Navigate to the toolbox tab> powertrain menu> Service Functions> ESN.
SAN-Vol1 I1
Service Bulletin/Repair Instructions
The Service Awareness Newsletter is an informal communication that contains information that may not be presently available in a TSB, SSM, GSB, or other electronic communication. This article includes information on warranty, technical service tips and other service information.
SSM 51691
Service Bulletin/Repair Instructions
2011-2023 F-Super Duty and 2016-2024 F-650/F-750 vehicles equipped with a 6.7L engine may exhibit an elevated idle condition. During prolonged idle time, vehicles may experience this elevated idle to reduce unburned hydrocarbons from the SCR. The powertrain control module estimates hydrocarbon levels in the SCR and may increase idle speed to remove them. Idle speed will be increased to 1000 RPM for ambient temperatures near 26°C (80°F) and may increase to 1200 RPM at -40 °C (-40°F). Vehicles may exhibit exhaust smoke and diesel exhaust fluid smell during elevated idle condition. Exhaust smoke and smell condition will not affect reliability or durability of the engine. Power take-off (PTO) use and idle set point control will disable elevated speed. It is required that the operator monitor the vehicle and adhere to any Exhaust Filter warning messages.
TSB 23-2161
Service Bulletin/Repair Instructions
Some 2018-2021 F-150 vehicles equipped with a 3.0L diesel engine, 2016-2022 F-650/F-750 vehicles equipped with a 6.7L engine, and 2017-2022 F-Super Duty vehicles equipped with a 6.7L engine and built on or before 08-Mar-2022 may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble codes (DTCs) P21DD, P20BA. P20B9, P204C, P208A, P208B, P208C, P203B, P205B, P21CD and/or U02A2 in the powertrain control module (PCM). This may be due to water intrusion within connectors C3613 and/or C4851/C3610 on the reductant harness going to the reductant pump/heater assembly and the reductant level sensor/quality module. This may also be due to movement of the wiring harness causing terminal fretting. To correct the condition, follow the Service Procedure to replace the reductant tank harness, the reductant pump/heater assembly and/or the reductant tank, as well as securing the wiring harness using a cable zip tie fastener.
TSB 23-2115
Service Bulletin/Repair Instructions
Some 2015-2020 F-150 and 2017-2022 F-Super Duty vehicles may exhibit a lack of heat or cooling from the cabin vents when the climate control settings are adjusted between hot and cold. This may be due to a stuck/binding temperature door within the climate control housing or binding/inoperative temperature door actuator. Diagnostic trouble code (DTC) B1081:07 may be present in the front controls interface module (FCIM) or heating ventilation and air conditioning (HVAC) module. To correct the condition, follow the Service Procedure to remove the climate control housing and replace the temperature door cam(s), lubricate the temperature blend door bearing surface, and apply flock tape to actuator to seal out debris.
SSM 51536
Service Bulletin/Repair Instructions
For 2000-2024 Ford and Lincoln vehicles, swapping a module from a vehicle for diagnosis purposes is likely to cause errors and is not recommended. It is also not recommended to order a replacement module using a vehicle identification number (VIN) from a different vehicle. Most modules on these affected vehicles are VIN/vehicle specific and hardware variations between modules do exist. Swapping a module from a vehicle or ordering a module using a different vehicle/VIN can cause ineffective repairs and additional vehicle down time. Make sure all appropriate Workshop Manual (WSM) procedures are followed when diagnosing the condition prior to all module replacements and only order modules using the correct VIN.
SSM 51294
Service Bulletin/Repair Instructions
Some 2016-2019 F-Super Duty/F-650/F-750 vehicles equipped with a 6.7L engine may require the lower intake manifold to be removed for various concerns. The WSM, Section 303-01, has been updated to remove the lower intake manifold leaving the crankcase vent oil separator attached. Both parts should be removed from the engine together to avoid discarding and replacing the crankcase vent oil separator.
TSB 22-2380
Service Bulletin/Repair Instructions
Some 2017-2019 F-Super Duty chassis cab/dual rear wheel (DRW) pickup vehicles and 2016-2019 F-650/F-750 vehicles equipped with a 6.7L engine may exhibit a concern of oil consumption in applications where the engine is idled for extended periods of time. This may be due to high crankcase pressure as a result of the crankcase ventilation filter element becoming restricted. To correct the condition, follow the Service Procedure to replace the crankcase oil separator and to inspect the turbocharger to determine whether the turbocharger needs to be replaced. Note: The new crankcase vent oil separator appears different from the old crankcase vent oil separator as it no longer includes a serviceable filter element.
SSM 50966
Service Bulletin/Repair Instructions
Some 2017-2019 F-Super Duty/F-650/F-750 vehicles may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble code (DTC) P24D1 stored in the powertrain control module (PCM). To correct the condition, replace the particulate matter (PM) sensor. Refer to Workshop Manual (WSM), Section 303-14. For F-650/F-750 vehicles, use LC4Z-5L216-A. For F-Super Duty pickup and 203 inch wheelbase chassis cab vehicles, use LC3Z-5L216-C. For F-Super Duty 145/179/192 inch wheelbase chassis cab vehicles, use LC3Z-5L216-B. For F-Super Duty 168/169/193/205 inch wheelbase chassis cab vehicles, use LC3Z-5L216-A. Do not attempt a programmable module installation (PMI) after installation of the PM sensor. For claiming, use causal part 5L239 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.
21M05-S1
Service Bulletin/Repair Instructions
Certain 2017-2022 Model Year Super Duty Vehicles Equipped with a Power Release Tailgate - Unintended Tailgate Opening. In the affected vehicles, some customers report experiencing an unintended tailgate opening and may have previously serviced their vehicle for this concern. Ford had developed an enhanced remedy for customers who may want this enhanced repair performed n their vehicle.
TSB 22-2223
Service Bulletin/Repair Instructions
Some 2017-2019 F-Super Duty chassis cab/dual rear wheel (DRW) pickup vehicles and 2016-2019 F-650/F-750 vehicles equipped with a 6.7L engine may exhibit a concern of oil consumption in applications where the engine is idled for extended periods of time. This may be due to high crankcase pressure as a result of the crankcase ventilation filter element becoming restricted. To correct the condition, follow the Service Procedure to replace the crankcase oil separator and to inspect the turbocharger to determine whether the turbocharger needs to be replaced.
TSB 22-2201
Service Bulletin/Repair Instructions
Some 2017-2019 F-Super Duty/F-650/F-750 vehicles equipped with a 6.7L may exhibit an engine oil leak. This may be due to the mating surface of the upper oil pan and the engine block. To correct the condition, follow the Service Procedure to reseal the engine block.
TSB 22-2191
Service Bulletin/Repair Instructions
Some 2018-2021 F-150 vehicles equipped with a 3.0L diesel engine, 2016-2022 F-650/F-750 vehicles equipped with a 6.7L engine, and 2017-2022 F-Super Duty vehicles equipped with a 6.7L engine and built on or before 08-Mar-2022 may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble codes (DTCs) P21DD, P20BA. P20B9, P204C, P208A, P208B, P208C, P203B, P205B, P21CD and/or U02A2 in the powertrain control module (PCM). This may be due to water intrusion within connectors C3613 and/or C4851/C3610 on the reductant harness going to the reductant pump/heater assembly and the reductant level sensor/quality module. This may also be due to movement of the wiring harness causing terminal fretting. To correct the condition, follow the Service Procedure to replace the reductant tank harness, the reductant pump/heater assembly and/or the reductant tank, as well as securing the wiring harness using a cable zip tie fastener.
SSM 50636
Service Bulletin/Repair Instructions
2011-2022 F-Super Duty and 2016-2023 F-650/F-750 vehicles equipped with a 6.7L engine may exhibit an elevated idle condition. During prolonged idle time, vehicles may experience this elevated idle to reduce unburned hydrocarbons from the SCR. The powertrain control module estimates hydrocarbon levels in the SCR and may increase idle speed to remove them. Idle speed will be increased to 1000 RPM for ambient temperatures near 26°C (80°F) and may increase to 1200 RPM at -40 °C (-40°F). Vehicles may exhibit exhaust smoke and diesel exhaust fluid smell during elevated idle condition. Exhaust smoke and smell condition will not affect reliability or durability of the engine. Power take-off (PTO) use and idle set point control will disable elevated speed. It is required that the operator monitor the vehicle and adhere to any Exhaust Filter warning messages.
TSB 21-2452
Service Bulletin/Repair Instructions
Some 2020-2021 Aviator vehicles equipped with a 3.0L PHEV powertrain may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble codes (DTCs) U0100, P1A42 and/or P1A43 stored in battery energy control module (BECM). This may be due to software in the PCM. To correct the condition, follow the service procedure to perform a coordinated flash on the powertrain control module (PCM), secondary on-board diagnostic module c (SOBDMC), anti-lock braking system (ABS) module, BECM, and battery charger control module (BCCM).
TSB 21-2447
Service Bulletin/Repair Instructions
This article supersedes TSB 21-2192 to update the Parts List and Issue. Some 2017-2019 F-Super Duty/F-650/F-750 vehicles equipped with a 6.7L may exhibit an engine oil leak. This may be due to the mating surface of the upper oil pan and the engine block. To correct the condition, follow the Service Procedure to reseal the engine block.
SSM 50323
Service Bulletin/Repair Instructions
Some 2017-2022 F-Super Duty and 2016-2022 F-650/F-750 with 6.7L diesel engines, 2015-2019 Transit with 3.2L diesel engines and 2018-2021 F-150 with 3.0L diesel engines may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble code (DTC) P206C in the powertrain control module (PCM). Review of repair data supports that P206C is often the result of incorrect diesel exhaust fluid (DEF) concentration. Per Powertrain Control/Emissions Diagnosis (PC/ED) Pinpoint Test (PPT) RJ, a DEF concentration reading below 28% will set P206C and cause vehicle derate. If low concentration is suspected, drain fluid and replace with known good DEF before replacing any parts. Low concentration of DEF is not a warrantable condition.
TSB 21-2336
Service Bulletin/Repair Instructions
Some 2018-2020 F-150 vehicles built on or before 1-Apr-2020 equipped with a 3.0L diesel engine, 2017-2019 F-Super Duty vehicles built on or before 30-Oct-2019 equipped with a 6.7L engine and 2016-2019 F-650/F-750 vehicles built on or before 30-Oct-2019 equipped with a 6.7L engine may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble codes (DTCs) P21DD, P20BA. P20B9, P204C, P208A, P208B, P208C, P203B, P205B, P21CD and/or U02A2 in the powertrain control module (PCM). This may be due to water intrusion within connectors C3613 and/or C4851/C3610 on the reductant harness going to the reductant pump/heater assembly and the reductant level sensor/quality module. To correct the condition, follow the Service Procedure steps to replace the reductant tank harness, the reductant pump/heater assembly and/or the reductant tank.
20M06-S1
Service Bulletin/Repair Instructions
Certain 2015 through 2016 Model Year Super Duty and 2016 through 2019 Medium Duty with 6.7L Diesel Engine Diesel Particulate Filter Warranty Extension with Diagnostic Trouble Code P2002
SSM 50066
Service Bulletin/Repair Instructions
Some 2015-2019 F-Super Duty and 2016-2019 F-650/F-750 vehicles equipped with a 6.7L engine may exhibit an oil leak from the oil filter, crankcase vent oil separator, oil cooler, upper/lower oil pan. This may be due to a clogged crankcase vent oil separator and/or a sealing concern. Do not remove/replace the engine front cover for upper oil pan leaks. Do not check for warpage on the upper oil pan. When the upper oil pan is not bolted to the vehicle, it has a natural tendency to twist slightly due to the manufacturing process for the pan and will not result in an oil leak. The Workshop Manual (Section 303-00 > Diagnosis and Testing > Engine > Engine Oil Leaks) provides information on the usage of fluorescent oil dye to locate the source of an oil leak. Refer to GSB Oil Leaks Weeps And Seeps for more oil leak diagnosis. Continue to monitor OASIS for updates.
TSB 21-2192
Service Bulletin/Repair Instructions
Some 2017-2019 F-Super Duty/F-650/F-750 vehicles equipped with a 6.7L may exhibit an engine oil leak. This may be due to the mating surface of the upper oil pan and the engine block. An oil leak in this area may also be influenced by a blocked crankcase oil vent separator. To correct the condition, follow the Service Procedure to reseal the engine block.
SSM 49846
Service Bulletin/Repair Instructions
Some 2017-2019 F-Super Duty/F-650/F-750 vehicles may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble code (DTC) P24D1 stored in the powertrain control module (PCM). To correct the condition, replace the particulate matter sensor. Refer to Workshop Manual (WSM), Section 303-14. For F-650/F-750 vehicles, use LC4Z-5L216-A. For F-Super Duty pickup and 203" wheelbase chassis cab vehicles, use LC3Z-5L216-C. For F-Super Duty 145/179/192" wheelbase chassis cab vehicles, use LC3Z-5L216-B. For F-Super Duty 168/169/193/205" wheelbase chassis cab vehicles, use LC3Z-5L216-A. For claiming, use causal part 5L239 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.
CSR 516
Service Bulletin/Repair Instructions
Ford Motor Company has issued an emissions recall on certain 2018 model year F-150, 2019 model year F-250 through F-550 Super Duty, and 2019 model year F-650 through F-750 medium duty Ford vehicles equipped with a diesel engine. Contact your local Ford dealer to schedule a service date to perform the recall. Refer to the included communication from Ford for additional information. Altec is not able to complete this repair. All work must be completed by an authorized Ford dealer.
SSM 49805
Service Bulletin/Repair Instructions
Some 2011-2021 vehicles equipped with a diesel engine may have engine oil in the exhaust after turbocharger replacement for various reasons. To correct the condition, remove the exhaust and stand the exhaust up with the turbocharger inlet side facing down using a suitable drain pan. Allow the exhaust to drain for at least 24 hours and reinstall. Do not perform a manual exhaust regeneration.
20M06
Service Bulletin/Repair Instructions
This program extends the warranty coverage of the diesel particulate filter (DPF) when a diagnostic trouble code P2002 is present in the powertrain control module (PCM). Repairs associated with DTCs other than P2002 and/or DPF plugged due to failure to perform DPF regeneration are not included in this program. - Super Duty's up through 14,000 pounds Gross Vehicle Weight Rating (GVWR): 11 years of service or 120,000 miles from the warranty start date of the vehicle, whichever occurs first. - Super Duty's over 14,000 pounds Gross Vehicle Weight Rating (GVWR): 10 years of service or 110,000 miles from the warranty start date of the vehicle, whichever occurs first. - Medium Duty's: 10 years of service or 185,000 miles from the warranty start date of the vehicle, whichever occurs first.
SSM 49483
Service Bulletin/Repair Instructions
Some 2017-2021 F-Super Duty and 2016-2021 F650-750 with 6.7L diesel engines, 2015-2019 Transit with 3.2L diesel engines and 2018-2021 F-150 with 3.0L diesel engines may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble code (DTC) P206C in the powertrain control module (PCM). Review of repair data supports that P206C is often the result of incorrect diesel exhaust fluid (DEF) concentration. Per Powertrain Control/Emissions Diagnosis (PC/ED) Pinpoint Test (PPT) RJ, a DEF concentration reading below 28% will set P206C and cause vehicle derate. If low concentration is suspected, drain fluid and replace with known good DEF before replacing any parts. Low concentration of DEF is not a warrantable condition.
SSM 49430
Service Bulletin/Repair Instructions
2011-2021 F-Super Duty and 2016-2021 F-650/F-750 vehicles equipped with a 6.7L engine may exhibit a high/elevated idle condition. During prolonged idle time, vehicles may experience this high/elevated idle to reduce buildup of unburned hydrocarbons from the SCR system. The powertrain control module (PCM) estimates hydrocarbon levels in the SCR and may increase idle speed to remove them. Idle speed will be increased to 1000 revolutions per minute (rpms) for ambient temperatures near 26C (80F) and may increase to as high as 1200 rpms at -40 C (-40F). These elevated idle periods can last from 20-40 minutes, depending on ambient temperatures. During power take off (PTO) use and already using idle set point control, the elevated speed is disabled. It is required that the operator monitor the vehicle and adhere to the Exhaust Filter warning messages.
TSB 20-2363
Service Bulletin/Repair Instructions
Some 2019 MKZ, 2019-2020 EcoSport/Mustang/Continental/Fusion/F-150/Transit Connect/Ranger/Edge/Nautilus and 2020 Escape/Corsair/Aviator/Explorer/Expedition/Navigator/F-Super Duty vehicles with SYNC 3 may experience various SYNC performance related concerns. To correct the condition, follow the Service Procedure.
SSM 49210
Service Bulletin/Repair Instructions
Some 2009-2020 Ford and Lincoln vehicles equipped with turbochargers may exhibit an oil leak from the turbocharger oil supply or return tubes, O-rings or 6.7L pedestal gasket. Although oil may collect on the turbocharger, it is very rare for a turbocharger to leak oil. To isolate the source of the leak, refer to Workshop Manual (WSM), Section 303-00 General Information > Diagnosis and Testing > Engine > Engine Oil Leaks - Fluorescent Oil Additive Method procedure. When an oil leak is present at a turbocharger oil supply or drain tube, remove the affected oil tube and inspect for damage, and replace the O-ring seals, pedestal gasket or oil tube as required. Refer to WSM, Section 303-04. For claiming, use the affected oil tube or pedestal gasket as the causal part and applicable labor operations in Sections 6 and 9 of the Service Labor Time Standards (SLTS) Manual.
TSB 20-2267
Service Bulletin/Repair Instructions
Some 2015-2020 F-150 except Raptor, 2017-2020 F-Super Duty, 2018-2020 Expedition vehicles equipped with a front camera washer may exhibit a washer fluid leak at the front camera washer jet when not in use. This may be due to the rubber seal internal to the jet. To correct the condition, follow the Service Procedure to replace the washer jet.
SSM 49065
Service Bulletin/Repair Instructions
Some 2011-2020 F-Super Duty, 2015-2019 Transit, 2016-2021 F-650/F-750 and 2018-2020 F-150 vehicles equipped with a 6.7L, 3.2L or 3.0L engine may exhibit an illuminated MIL with diagnostic trouble codes (DTCs) P207F, P20EE, P229F, P2201 and/or P24AE. This may be a result of using aftermarket cleaning liquids or tools for the exhaust gas recirculation (EGR) cooler or intake. Ford does not recommend the cleaning of diesel intakes or EGR coolers using any aftermarket tool that injects a cleaning foam or liquid substance into the EGR cooler or intake. Using these types of fluids can result in sodium poisoning of the NOx and particulate matter (PM) sensors resulting in degraded operation and permanent damage to the after treatment system. Use of these cleaning tools may void the emissions warranty of the hot end after treatment exhaust system and the attached emissions sensors.
TSB 20-2012
Service Bulletin/Repair Instructions
Some 2017-2019 F-650/F-750 vehicles equipped with a 6.7L engine, 6R140 transmission and hydraulic brakes may exhibit a driveline vibration typically during the 1500-1700 engine revolutions per minute (RPM) range. To correct the condition, follow the Service Procedure to reprogram the powertrain control module (PCM).
SSM 48450
Service Bulletin/Repair Instructions
Some 2016-2019 F-650/F-750 vehicles equipped with a 6.7L engine and an air brake system may exhibit inoperative cruise control and/or immediate transmission downshifting when releasing the accelerator pedal. This may be caused by an in range failure of the brake pedal pressure transducer (7920) that does not set a diagnostic trouble code (DTC). The Integrated Diagnostic System (IDS) can be used to view the WHEEL TRQ RAW PID in the generic function module (GFM). It displays the voltage value of the brake pedal pressure transducer. The voltage should be between 0.35 volts and 0.65 volts with the brakes released and will increase with brake pedal pressure. An inoperative transducer will not change with brake pedal pressure. Refer to Workshop Manual (WSM), Section 206-08 for the location of the brake pedal pressure transducer.
19B27-S1
Service Bulletin/Repair Instructions
Customer Satisfaction Program 19B27 â Supplement #1 Certain 2019 Model Year F-Super Duty Vehicles Uncured Power Steering Hoses
19B31
Service Bulletin/Repair Instructions
Customer Satisfaction Program 19B27 Certain 2019 Model Year F-Super Duty Vehicles Uncured Power Steering Hoses
19B27
Service Bulletin/Repair Instructions
Customer Satisfaction Program 19B27 Certain 2019 Model Year F-Super Duty Vehicles Uncured Power Steering Hoses
SSM 48299
Service Bulletin/Repair Instructions
Some 2016-2019 F-750 vehicles may exhibit an excessive or uneven amount (inner versus outer) of front and/or rear brake pad wear. For vehicles exhibiting this condition, it's recommended to use FC4Z-2001-F brake pad kit when replacing front or rear pads. Some vehicle applications will demonstrate improved brake pad wear after installing this kit.
SSM 48123
Service Bulletin/Repair Instructions
For Ford and Lincoln vehicles that require positive or negative battery terminal replacement, it is not necessary to replace the complete battery cable harness (14300 and 14301) for this concern. Positive battery cable clamp BT4Z-14450-AA and negative battery cable clamp BT4Z-14450-BA are available for this type of repair. Do not cut or shorten the battery cable, instead carefully remove the affected battery cable clamp and clean the cable end as necessary to preserve wire length. Some rework may be necessary for some vehicle environments. Bend the new positive battery cable clamp as needed and crimp it to the existing battery cable. Make sure to use heat shrink tubing over the battery cable to battery cable clamp connection. Obtain the heat shrink tube locally.
SSM 47999
Service Bulletin/Repair Instructions
Some 2016-2019 F-Super Duty and 2016-2019 F650-750 vehicles equipped with 6.7L engine may exhibit a concern where the engine cooling fan stays on at all times or is inoperative. Diagnostic trouble codes (DTCs) P0480, P0494, P0495, P0529, P0691, P0692, P0693 and/or P0694 may be stored in the powertrain control module (PCM). To address these vehicle symptoms, use the updated online version of pinpoint test AH in the powertrain control/emission diagnostic (PC/ED) tab on the PTS website. The pinpoint test has been updated to aid in preventing unnecessary fan clutch replacement.
TSB19-2142
Service Bulletin/Repair Instructions
Some 2017-2019 F-Super Duty chassis cab/dual rear wheel (DRW) pickup vehicles and 2016-2019 F-650/F-750 vehicles equipped with a 6.7L engine may exhibit a concern of oil consumption in applications where the engine is idled for extended periods of time. This may be due to high crankcase pressure as a result of the crankcase ventilation filter element becoming restricted. To correct the condition, follow the Service Procedure steps to replace the crankcase oil separator. The new crankcase vent oil separator appears different from the old crankcase vent oil separator as it no longer includes a serviceable filter element. Follow the service procedure steps to correct the condition.
SSM 47976
Service Bulletin/Repair Instructions
On vehicles equipped with an automatic transmission it is imperative that the converter pilot hub be greased with Motorcraft Multi-Purpose Grease Spray XL-5-A even if grease was not applied from the factory. Also verify that the engine/transmission alignment dowel pins are present as well as the engine crankshaft dowel pin, if equipped, when installing the transmission. Failure to adequately lubricate the converter hub greatly increases the likelihood of the flexplate cracking in the future. Missing dowels may cause a misalignment issue also resulting in a premature failure. Refer to Workshop Manual (WSM), Section 307-01.
SSM 47948
Service Bulletin/Repair Instructions
SSM 47948 - 2010-2019 Various Vehicles - Turbocharged Engines - Oil Supply Filter Replacement When Replacing The Turbocharger Or The Turbocharger Oil Supply Tube For 2010-2019 vehicles equipped with turbocharged engines, when diagnosing and/or replacing turbo related concerns, all steps within the Workshop Manual (WSM) procedure must be followed including replacement of all mandatory discarded parts. When specified in the WSM, the turbocharger oil supply filter must be replaced whenever the turbocharger or the turbocharger oil supply tube are replaced. Turbocharger bearing failure may occur if oil starvation occurs due to a restricted filter.
TSB 19-2101
Service Bulletin/Repair Instructions
Some 2019 F-650/F-750 built on 03-Jan-2019 through 14-Feb-2019 may experience one or both fender mounted auxiliary marker lamps not blinking with turn signal. This may be due to a wiring concern in the lamp assembly. To correct the condition, replace the affected lamp assembly.
TSB 19-2053
Service Bulletin/Repair Instructions
Some 2017-2019 F-Super Duty chassis cab/dual rear wheel (DRW) pickup vehicles and 2016- 2019 F-650/F-750 vehicles equipped with a 6.7L engine may exhibit an oil consumption concern in applications where the engine is idled for extended periods of time. This may be due to high crankcase pressure as a result of the crankcase ventilation filter element becoming restricted. To resolve the concern, replace the crankcase vent oil separator. The new crankcase vent oil separator appears different from the old crankcase vent oil separator as it no longer includes a serviceable filter element.
TSB 19-2081
Service Bulletin/Repair Instructions
Some 2018-2019 F-150 vehicles built at Kansas City Assembly Plant on 4-Apr-2018 and through 4-Mar-2019 and Dearborn Truck Plant on 13-Apr-2018 and through 26-Feb-2019 and some F-Super Duty vehicles built at Kentucky Truck Plant on 22-Apr-2018 and through 5-Mar-2019 and Ohio Assembly Plant on 18-Apr-2018 and through 11-Mar-2019 may exhibit doors that are difficult to unlatch or latch in cold or below freezing temperatures. This may be due to water entering the doors causing door latching components to freeze. To correct the condition, install the service kit.
SSM 47852
Service Bulletin/Repair Instructions
Some 2017-2019 F-Super Duty and 2016-2019 F-650/F-750 vehicles built on or after 1-Oct-2017 equipped with a 6.7L engine may exhibit an intermittent oil pressure warning lamp. A revised oil pressure switch has been released; service part number GC3Z-9278-B. For removal and installation of the oil pressure switch refer to Workshop Manual, Section 303-01C. Applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual
SSM 47836
Service Bulletin/Repair Instructions
Some 2011-2019 F-Super Duty 6.7L diesel equipped vehicles may exhibit a ticking/tapping noise traced to the reductant injector.
SSM 47823
Service Bulletin/Repair Instructions
Various 2013-2019 vehicles may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble code (DTC) P264F after powertrain control module (PCM) replacement. This DTC indicates that the engine serial number (ESN) must be programmed into the PCM. The ESN is located on PTS> OASIS> Features> Engine Serial Number. Once the ESN is obtained from the historical vehicle bill of materials (HvBOM), it can be programmed into the PCM using the appropriate Ford diagnostic scan tool. Navigate to the toolbox tab> powertrain menu> Service Functions> ESN.
SSM 47824
Service Bulletin/Repair Instructions
Some 2015-2017 vehicles may experience a no crank concern due to a security access key table error. When attempting to program keys or perform a parameter reset, the procedure may fail and the Integrated Diagnostic System (IDS) scan tool may display an error 232: Key Table Not Allocated. If this error message is encountered, the Body Control Module (BCM) is internally faulted and requires replacement. For claiming, use causal part 15604 and applicable labor operations in section 10 of the Service Labor Times Standards (SLTS) manual.
SSM 47821
Service Bulletin/Repair Instructions
Some 2018-2019 Ford and Lincoln vehicles equipped with a TCU may exhibit inoperative remote features via Ford Pass/Lincoln Way mobile app, incomplete user authorization and/or accessory protocol interface module (APIM) DTC U0198 or no modem electronic serial number (ESN) displayed. To correct this condition prior to programing remove the TCU fuse for 5 minutes then reinstall. Delete all previous session files for the vehicle. Verify that the electronic serial number (ESN) is now displayed. Start a new IDS/FDRS session. Program the TCU to the latest IDS/FDRS version level. Make sure you are connected to the internet before retesting. If the concern is still present, follow normal diagnostics in Workshop Manual(WSM), Section 415-00. Refer to PTS OASIS home page for TCU version identification. For claiming, use causal part 14G229.
TSB 18-2365
Service Bulletin/Repair Instructions
Some 2017-2019 F-Super Duty vehicles equipped with a 6.7L engine may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble codes (DTCs) U029D and/or P2209 in the powertrain control module (PCM). This may be due to water intrusion.
SSM 47809
Service Bulletin/Repair Instructions
Some 2017-2019 F-Super Duty vehicles may require a coax cable repair for a concern with one or more inoperative cameras, cameras with poor image quality, or radio reception concerns. A lower level coax cable harness service part is now available. Refer to the parts catalog using base part number 14D202.
SSM 47801
Service Bulletin/Repair Instructions
Some 2017-2019 F-Super Duty vehicles may exhibit concerns related to brake drag. Utilize Workshop Manual (WSM) diagnostics in section 206-00 to verify the correct installation of the stoplamp switch. Improper adjustment of the stoplamp switch can cause the brake pedal assembly to lightly apply the brakes resulting in dragging condition
TSB 19-2029
Service Bulletin/Repair Instructions
Some 2017-2019 F-Super Duty vehicles equipped with a 6.7L engine built on or before 9-Jan-2019 may exhibit an illuminated malfunction indicator lamp (MIL) with DTCs P2074 and/or P0170. Follow the Service Procedure steps to correct the condition.
SSM 47786
Service Bulletin/Repair Instructions
Some 2017-2019 F-Super Duty vehicles equipped with a 6.2L or 6.8L gas engine may exhibit multiple warning indicators in the instrument panel cluster and/or inoperative radio during snow plow use. Battery state of charge is important to verify prior to any repairs. 12.72v to 12.8v is a fully charged battery. To assist with the investigation use the Report a Vehicle Concern link at the bottom of the OASIS report and include the following information: What brand of plow the vehicle is equipped with, If it's been equipped by the plow manufacturer's specifications, If other equipment is up-fitted on the vehicle, ambient temperature when the concern occurs, Engine RPM and MPH/KPH, and battery state of charge. Note the concern should be duplicated similar to customer use and ambient temperature.
TSB 19-2007
Service Bulletin/Repair Instructions
Some 2018-2019 F-150 vehicles built at Kansas City Assembly Plant on or after 4-Apr-2018 and Dearborn Truck Plant on or after 13-Apr-2018 and some F-Super Duty vehicles built at Kentucky Truck Plant on or after 22-Apr-2018 and Ohio Assembly Plant on or after 18-Apr-2018 may exhibit doors that are difficult to unlatch or latch in temperatures at or below freezing. Follow the Service Procedure steps to correct the condition.
SSM 47740
Service Bulletin/Repair Instructions
2018 Expedition/Navigator, 2018-2019 F-Super Duty and 2019 E-Series/F-650/F-750 vehicles built on or after 9-Jul-2018 and 2019 F-150/Transit vehicles built on or after 2-Jan-2019 are filled with the new Motorcraft Yellow Antifreeze/Coolant. When servicing the cooling system(s) on these vehicles, use Motorcraft Yellow Antifreeze/Coolant VC-13-G (CVC-13-G for Canada). Do not mix different colors or types of coolant. NOTE: The Motorcraft Yellow Antifreeze/Coolant may appear green in color due to the florescent dye used.
TSB 18-2393
Service Bulletin/Repair Instructions
Some 2019 F-Super Duty vehicles equipped with a 6.7L engine built on or before 21-Aug-2018 may exhibit an illuminated MIL with DTC P205B stored in the powertrain control module (PCM). Follow the Service Procedure steps to correct the condition.
SSM 47711
Service Bulletin/Repair Instructions
Some 2016-2019 Ford and Lincoln vehicles equipped with SYNC 3 and a 6, 8 or 10 inch screen may show a pop-up message every key cycle that states 'SYNC can check for updates when connected to a WiFi network'. To remove the inconvenience of the pop-up the customer can either connect to a trusted WiFi network to complete the setup process or turn off WiFi in the WiFi settings located under the Settings menu. Adjusting the setting for the customer is not a warrantable defect.
SSM 47712
Service Bulletin/Repair Instructions
Some 2017-2019 F-Super Duty and 2016-2019 F650-750 with 6.7L diesel engines, 2015-2019 Transit with 3.2L diesel engines and 2018-2019 F-150 with 3.0L diesel engines may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble code (DTC) P206C in the powertrain control module (PCM). Review of repair data supports that P206C is often the result of incorrect diesel exhaust fluid (DEF) concentration. Per Powertrain Control/Emissions Diagnosis (PC/ED) Pinpoint Test (PPT) RJ, a DEF concentration reading below 28% will set P206C and cause vehicle derate. If low concentration is suspected, drain fluid and replace with known good DEF before replacing any parts. Low concentration of DEF is not a warrantable condition.
TSB 18-2374
Service Bulletin/Repair Instructions
Some 2015-2019 F-150, 2017-2019 F-Super Duty, 2018-2019 Expedition/Navigator vehicles equipped with a vista roof opening panel may exhibit a binding/sticking, glass stuck open or closed, noisy operation including chatter, rattling, or grinding. This may be due to the glass brackets cracking and/or breaking apart. The glass panel brackets are serviceable separately from the frame assembly and require the roof opening panel glass to be moved to the vent position. Follow the Service Procedure steps to correct the condition.
18N04-S1
Service Bulletin/Repair Instructions
Certain 2018 Model Year F-150, 2019 Model Year F-250 through F-550 Superduty and 2019 Model Year F-650 through F-750 Medium Duty Vehicles Equipped with a Diesel Engine - Powertrain Control Module Reprogramming
TSB 18-2356
Service Bulletin/Repair Instructions
Some 2019 F-Super Duty 176-inch wheelbase Crew Cab vehicles equipped with a 6.7L engine, a midship 48-gallon fuel tank, and built on 24-Jun-2018 and through 31-Aug-2018 may exhibit a whistle noise at the front of the fuel tank under the left hand side of the vehicle when the fuel level is 3/4 full or lower. This may be due to air moving through the front vapor valve fresh air vent tube during fuel fill, acceleration or braking. Follow the Service Procedure steps to correct the condition.
SSM 47672
Service Bulletin/Repair Instructions
Some 2017-2019 F-Super Duty vehicles may exhibit a headliner edge that shows around the overhead console. Using a trim stick or other suitable tool, the headliner should be tucked back in without replacement of the entire headliner.
SSM 47662
Service Bulletin/Repair Instructions
For 2010-2019 vehicles equipped with turbocharged engines, when diagnosing and/or replacing turbo related concerns, all steps within the Workshop Manual (WSM) procedure must be followed including replacement of all mandatory discarded parts. For all turbocharged engine applications, the turbocharger oil supply filter (6C683 gas engine/6L625 connector style or 6A968 diesel engine) must be replaced whenever the turbocharger or the turbocharger oil supply tube are replaced. Turbocharger bearing failure may occur if oil starvation occurs due to a restricted filter.
SSM 47656
Service Bulletin/Repair Instructions
Some 2018-2019 F-Super Duty vehicles equipped with a 6.7L engine built on 1-Dec-2017 and through 1-Aug-2018 may exhibit an illuminated MIL with diagnostic trouble codes (DTCs) P2122, P2127, U0401, U0109, P0480, P008A, P025C, P027A and/or P064A. This may be due to powertrain control module (PCM) connector C1232B not being properly seated to the PCM.
SSM 47638
Service Bulletin/Repair Instructions
2013-2019 vehicles equipped with a LKS system with customer complaints of steering wheel vibration, steering pull or vehicle drift may be due to an alert and/or steering aid input from the LKS. The LKS system detects unintentional drifting toward the outside of the lane and alerts and/or aids vehicle to stay in the lane. Be sure the customer understands how the lane departure warning feature settings work for Alert (steering wheel vibration) and Aid (steering input toward lane center). Further information on the LKS can be found in the owners manual. If the customers concern is due to the LKS functioning as intended, do not attempt to repair.
SSM 47641
Service Bulletin/Repair Instructions
Some 2011-2019 F-Super Duty, 2015-2019 Transit, 2016-2019 F-650/F-750 and 2018 F-150 vehicles equipped with a 6.7L, 3.2L or 3.0L engine may exhibit an illuminated MIL with diagnostic trouble codes (DTCs) P207F, P20EE, P229F, P2201 and/or P24AE. This may be a result of using aftermarket cleaning liquids or tools for the exhaust gas recirculation (EGR) cooler or intake. Ford does not recommend the cleaning of diesel intakes or EGR coolers using any aftermarket tool that injects a cleaning foam or liquid substance into the EGR cooler or intake. Using these types of fluids can result in sodium poisoning of the NOx and particulate matter (PM) sensors resulting in degraded operation and permanent damage to the aftertreatment system. Use of these cleaning tools may void the emissions warranty of the hot end aftertreatment exhaust system and the attached emissions sensors.
SSM 47615
Service Bulletin/Repair Instructions
Some 2017-2019 F-Super Duty vehicles may exhibit a whistle type noise from under the hood while under load and/or while driving. Make sure there is a proper connection between the air cleaner lower intake duct, located under the battery tray, and the air cleaner. Refer to Workshop Manual (WSM), Section 303-12C and WSM, Section 414-01 for further information.
SSM 47597
Service Bulletin/Repair Instructions
Some 2013-2019 F-Super Duty vehicles equipped with a 6.7L engine may exhibit an illuminated MIL with only DTC P2074 stored in the powertrain control module (PCM). This may be due to a dirty air filter, replace the filter if necessary. Do not replace the PCM or mass air flow (MAF) sensor for this concern. Instead perform a MAF parameter reset under: Toolbox > Powertrain > Service Functions > Reset/Clear Specified Function > Reset/Clear Functions > MAF Sensor. Engineering is investigating. Monitor OASIS for updates.
18N04
Service Bulletin/Repair Instructions
Certain 2014-2016 Model Year F-250 ? F-550 and 2016 Model Year F-650 - F-750 Vehicles, With 6.7L Diesel Engine - Crankcase Ventilation Oil Separator Assembly. Certain 2018 Model Year F-150 and 2019 Model Year F-250 through F-550 Superduty Vehicles Equipped with a Diesel Engine - Powertrain Control Module Reprogramming
SSM 47541
Service Bulletin/Repair Instructions
Some 2017-2019 F-Super Duty vehicles equipped with a 6.7L engine may exhibit an illuminated MIL with only DTC P2074 stored in the powertrain control module (PCM). Do not replace the PCM or mass air flow (MAF) sensor for this concern. Instead perform a MAF parameter reset under: Toolbox - Powertrain - Service Functions - Reset/Clear Specified Function - Reset/Clear Functions - MAF Sensor. Engineering is investigating. Monitor OASIS for updates.
SSM 47412
Service Bulletin/Repair Instructions
2018 Expedition/Navigator, 2018-2019 F-Super Duty, 2019 E-Series and F-650/F-750 vehicles built on or after 9-Jul-2018 are filled with the new Motorcraft Yellow Antifreeze/Coolant. When servicing the cooling system(s) on these vehicles, use Motorcraft Yellow Antifreeze/Coolant VC-13-G (CVC-13-G for Canada). Do not mix different colors or types of coolant, including mixing Motorcraft Yellow with similarly colored Motorcraft Gold. Monitor OASIS for updates.
Reading this report
Complaint counts are reports filed with NHTSA, not failure rates. A common model collects more of them than a rare one that breaks more often.