Vehicle report
Technical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.
22N15
Certain 2020-2023 Model Year Bronco Sport, Escape, Corsair, E-Series, F-650/F-750, F-53 Motorhome Chassis, F-59 Commercial Stripped Chassis Vehicles Equipped with Smart Data Link Connector (SDLC) Gateway Module Reprogramming for Inspection and Maintenance (I/M) Testing
22L03
Certain 2021-2022 Model Year Econoline, Super Duty Chassis Cab, F53 Motor Home, F59 Step Van, and F650/F750 Medium Duty Chassis Cab Vehicles Equipped with a Premium Rated 7.3L Engine - Engine Horsepower Credit
SAN-Vol1 I1
The Service Awareness Newsletter is an informal communication that contains information that may not be presently available in a TSB, SSM, GSB, or other electronic communication. This article includes information on warranty, technical service tips and other service information.
TSB 23-2161
Some 2018-2021 F-150 vehicles equipped with a 3.0L diesel engine, 2016-2022 F-650/F-750 vehicles equipped with a 6.7L engine, and 2017-2022 F-Super Duty vehicles equipped with a 6.7L engine and built on or before 08-Mar-2022 may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble codes (DTCs) P21DD, P20BA. P20B9, P204C, P208A, P208B, P208C, P203B, P205B, P21CD and/or U02A2 in the powertrain control module (PCM). This may be due to water intrusion within connectors C3613 and/or C4851/C3610 on the reductant harness going to the reductant pump/heater assembly and the reductant level sensor/quality module. This may also be due to movement of the wiring harness causing terminal fretting. To correct the condition, follow the Service Procedure to replace the reductant tank harness, the reductant pump/heater assembly and/or the reductant tank, as well as securing the wiring harness using a cable zip tie fastener.
SSM 51536
For 2000-2024 Ford and Lincoln vehicles, swapping a module from a vehicle for diagnosis purposes is likely to cause errors and is not recommended. It is also not recommended to order a replacement module using a vehicle identification number (VIN) from a different vehicle. Most modules on these affected vehicles are VIN/vehicle specific and hardware variations between modules do exist. Swapping a module from a vehicle or ordering a module using a different vehicle/VIN can cause ineffective repairs and additional vehicle down time. Make sure all appropriate Workshop Manual (WSM) procedures are followed when diagnosing the condition prior to all module replacements and only order modules using the correct VIN.
TSB 21-2219
Some 2021 F-650/F-750 vehicles built on or before 20-Nov-2020 may exhibit various electrical concerns and/or various illuminated warning lamps with various diagnostic trouble codes (DTCs) present. This may be due to the battery junction box (BJB) wiring harness contacting the coolant reservoir bracket. To correct the condition, follow the Service Procedure to repair any damaged circuits and secure the BJB wiring harness to the BJB.
SSM 50974
Some 2020-2022 Escape/Corsair/F-53 Motorhome/F-59 Commercial Stripped Chassis, 2021-2023 F-650/F-750/E-Series, and 2021-2022 Bronco Sport vehicles may exhibit a communication fault with emissions inspection equipment. This may be due to the software in the gateway module (GWM). To correct this condition, reprogram the GWM to latest software level using the appropriate Ford diagnostic scan tool. Use causal part 14F642 and applicable labor times from Section 10 of the Service Labor Time Standards (SLTS) Manual.
SSM 50549
Some 2018-2020 F-150, 2017-2022 F-Super Duty and 2016-2022 F-650/F-750 vehicles equipped with a diesel engine may exhibit diagnostic trouble code (DTC) P0000 stored in the powertrain control module (PCM) after an on-demand self test. This DTC is due to a processing error in the PCM as a result of on-demand self testing. P0000 is an invalid DTC that will not illuminate the malfunction indicator lamp (MIL) and no repairs should be performed.
SSM 49785
Some 2021 F-Super Duty and 2021-2022 E-Series vehicles equipped with a 6.2L or 7.3L gasoline engine may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble code (DTC) P0457 stored in the powertrain control module (PCM). This may be due to a loose fuel filler cap. The fuel filler cap design has changed, requiring multiple turns to seal properly. Advise the customer to turn the fuel filler cap clockwise until there is at least one audible click to seal properly. For further diagnostics, refer to the Powertrain Control/Emissions Diagnosis (PC/ED) manual, pinpoint test HX.
20B41
Certain 2020 Model Year Super Duty and 2021 Model Year Medium Duty Vehicles Equipped with a 6.7L Engine Left Hand Side High Pressure Fuel Rail Replacement. In some of the affected vehicles, the vehicle may have been built with a high pressure fuel rail where the internal fuel orifice may become dislodged. If the fuel orifice becomes dislodged, it can travel down and damage the pressure control valve pintle resulting in a Diagnostic Trouble Code (DTC) P0088. Before demonstrating or delivering any new in-stock vehicles involved in this program, dealers are to replace the left hand side high pressure fuel rail using the technical instructions, even if DTC P0088 is not present. This service must be performed on all affected vehicles at no charge to the vehicle owner.
HSB2020-09.02
Sales Bulletin - 2021 F-Series order guide released, Grove City Hotel break in notice, Cares Act notice, Ambulance Crash Testing link, HEPA filter availability update, Ohio Temporary tag notice, Dealer portal training material notice, Chassis/Vehicle availability notice
SSM 49147
Some 2021 E-Series/F-650/F-750 vehicles may exhibit inoperative RKE key fobs resulting in key fob replacement or some customers may seek service to program additional key fobs to the vehicle. A new IDS procedure has been released with IDS version 119.01 to allow for RKE key fob programming. Start a vehicle session and click on the Toolbox Tab. Click on Body > Security > Remote Keyless Entry to begin programming new and/or additional key fobs. Only 4 RKE key fobs total can be programmed to each vehicle. All vehicles are equipped with a wired in connectivity device. If the customer elects to program this connectivity device it will take up 1 of the 4 available slots. The Workshop Manual procedure for RKE programming is also being updated.
SSM 49065
Some 2011-2020 F-Super Duty, 2015-2019 Transit, 2016-2021 F-650/F-750 and 2018-2020 F-150 vehicles equipped with a 6.7L, 3.2L or 3.0L engine may exhibit an illuminated MIL with diagnostic trouble codes (DTCs) P207F, P20EE, P229F, P2201 and/or P24AE. This may be a result of using aftermarket cleaning liquids or tools for the exhaust gas recirculation (EGR) cooler or intake. Ford does not recommend the cleaning of diesel intakes or EGR coolers using any aftermarket tool that injects a cleaning foam or liquid substance into the EGR cooler or intake. Using these types of fluids can result in sodium poisoning of the NOx and particulate matter (PM) sensors resulting in degraded operation and permanent damage to the after treatment system. Use of these cleaning tools may void the emissions warranty of the hot end after treatment exhaust system and the attached emissions sensors.
SSM 48915
2020 Transit, F-Super Duty, F-53 Motorhome/F-59 Commercial, 2021 F-650/F-750/E-series incomplete, chassis Cab, cutaway and stripped chassis vehicles equipped with a lane keeping or departure system are not calibrated from the factory to support final modifications. The final stage manufacturer is responsible for verifying that the lane keeping or departure system camera sensor is properly calibrated within Ford specifications once vehicles are completed. Calibrating the lane keeping or departure system utilizes the Ford FDRS scan tool to calibrate the front view camera. Refer to Workshop Manual (WSM) section 419-01. Do not submit a claim for this condition.
Complaint counts are reports filed with NHTSA, not failure rates. A common model collects more of them than a rare one that breaks more often.