Technical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.
SSM 54976
Service Bulletin/Repair Instructions
Some 2023-2026 F-53 Motorhome Chassis/F-59 Commercial Stripped Chassis and 2024-2026 F-650/F-750/E-Series vehicles equipped with a 6R140 transmission may be limited to 5th gear and reverse gear only. Additionally, the driver will be able to shift back to park. Diagnostic trouble codes (DTC) P2701, P2704, P0757, and/or P0733 may be stored in the powertrain control module (PCM). This may be due to PCM software being unable to command the transmission solenoid clutch actuators when the battery has a low state of charge (SOC) and/or the vehicle has been jump started. To restore proper transmission functionality, charge the battery as stated in the Workshop Manual (WSM), Section 414-01 Charging System > General Information. Cycle the ignition on then off and leave the vehicle off for 5 minutes to confirm the condition is no longer present. To prevent this issue from reoccurring, refer to the Owner's Manual > Storing Your Vehicle > Preparing Your Vehicle for Storage > 12V Battery. Replacement of transmission components will not resolve this condition. Inform the customer that the condition has no impact on tr
SSM 54899
Service Bulletin/Repair Instructions
Some 2023-2026 F-53 Motorhome Chassis/F-59 Commercial Stripped Chassis and 2024-2026 F-650/F-750/E-Series vehicles equipped with a 6R140 transmission may be limited to 5th gear and reverse gear only. Additionally, the driver will be able to shift back to park. Diagnostic trouble codes (DTC) P2701, P2704, P0757, and/or P0733 may be stored in the powertrain control module (PCM). This may be due to PCM software being unable to command the transmission solenoid clutch actuators when the battery has a low state of charge (SOC) and/or the vehicle has been jump started. To restore proper transmission functionality, charge the battery as stated in the Workshop Manual (WSM), Section 414-01 Charging System > General Information. Cycle the ignition on then off and leave the vehicle off for 5 minutes to confirm the condition is no longer present. To prevent this issue from reoccurring, refer to the Owner's Manual > Storing Your Vehicle > Preparing Your Vehicle for Storage > 12V Battery. Replacement of transmission components will not resolve this condition.
SSM 54678
Service Bulletin/Repair Instructions
Some 2021-2026 F-150 vehicles equipped with a 5.0L/5.2L engine, 2021-2025 F-Super Duty/F-53 Motorhome/F59 Commercial Stripped Chassis vehicles equipped with a 6.8L/7.3L engine and 2021-2025 E-Series/F-650/F-750 vehicles equipped with a 7.3L engine may exhibit a rattle/scraping noise upon startup that may remain after the engine is running. Workshop Manual (WSM),
SSM 54592
Service Bulletin/Repair Instructions
For 20172026 vehicles equipped with a 10R transmission, a revision to the Road Testing Vehicle procedure has been made in the WSM, located in Section 307-01 > Diagnosis and Testing. This updated procedure improves the diagnosis of customer reported transmission concerns and aids in locating the proper root cause. During diagnosis and testing, details regarding whether the condition is more prevalent when the vehicle is hot or cold, throttle percentage at the time of occurrence, vehicle speed, the specific shift involved, and whether the issue occurs during transmission engagements (N>R, N>D, R>D, or D>R) should be noted. Engineering requests including these detailed operating conditions that will significantly assist with root cause analysis. Diagnosis, testing, and repair should use established labor times outside this article.
SSM 54515
Other
2023-2024 F-Super Duty/F-53 Motorhome Chassis/F-59 Commercial Stripped Chassis and 2023-2025 F-650/F-750/E-Series vehicles equipped with a Dana rear axle and built on or after 01-Jul-2022 may have orange/red RTV sealant used as the gasket on the differential housing cover. This does not indicate any previous repairs as it is used by Dana during assembly.
25B65
Other
Certain 2024-2026 Model Year F-650 - F-750 Medium-Duty Trucks equipped with 7.3L engine and 6R140 Transmission Reprogram the Powertrain Control Module
TSB 25-2572
Service Bulletin/Repair Instructions
This article supersedes TSB 25-2322 to update the Service Procedure, Labor Operations and Parts List. Some of the vehicles listed in the Model statement above may exhibit an upper engine ticking or tapping noise at idle. Customers may also report experiencing rough engine performance, engine misfire, or a malfunction indicator lamp (MIL) with diagnostic trouble code (DTC) P0301-P0308 in the powertrain control module (PCM). This may be due to camshaft and/or valve tappet having excess wear within the engine assembly.
SSM 54363
Service Bulletin/Repair Instructions
Some 2021-2025 Expedition/Navigator/F-150/F-Super Duty/F-53 Motorhome/F59 Commercial Stripped Chassis/F-650/F-750/Transit vehicles equipped with a 2.7L/3.5L (non hybrid)/6.8L/7.3L engine and 2021-2026 E-Series may exhibit a rattle/scraping noise from the bellhousing area on start-up. Workshop Manual (WSM), Section 303-00 Engine System - General Information > Diagnosis and Testing and 303-06 > Starting System has been updated to address this condition. Additionally, WSM, Section 303-01 > Removal and Installation > Engine to Transmission Spacer Plate has been added to address this condition. Refer to the revised WSM sections for normal diagnosis.
SSM 54338
Service Bulletin/Repair Instructions
Some 2021-2025 F-150 vehicles equipped with a 5.0L/5.2L engine, 2021-2025 F-Super Duty/F-53 Motorhome/F59 Commercial Stripped Chassis vehicles equipped with a 6.8L/7.3L engine and 2021-2026 E-Series/F-650/F-750 vehicles equipped with a 7.3L engine may exhibit a rattle/scraping noise upon startup that may remain after the engine is running. This may be due to the starter motor drive gear not retracting after starting. To correct this condition, inspect the starter motor drive gear and shaft. If the starter motor drive gear slides back and forth by hand and/or shows signs of scoring or damage, replace the starter motor following Workshop Manual (WSM), Section 303-06 Starting System > Removal and Installation > Starter.
TSB 25-2515
Service Bulletin/Repair Instructions
Some of the vehicles listed in the Model statement above may exhibit an incorrectly illuminated MIL with DTC P0384 stored in the powertrain control module (PCM). This may be due to the calibration in the PCM. This condition does not affect vehicle drivability or durability.
SSM 54269
Service Bulletin/Repair Instructions
Some 2021-2025 Expedition/Navigator/F-150/F-Super Duty/F-53 Motorhome/F59 Commercial Stripped Chassis/F-650/F-750/Transit vehicles equipped with a 2.7L,3.5L EcoBoost (non-hybrid), 3.5L Cyclone, 6.8L or 7.3L engine, may exhibit a rattle/scraping noise from the bellhousing area on start-up. Workshop Manual (WSM), Section 303-00 Engine System - General Information > Diagnosis and Testing and 303-06 > Starting System has been updated. Additionally, WSM, Section 303-01 > Removal and Installation > Engine to Transmission Spacer Plate has been added to address this condition. Refer to the revised WSM sections for normal diagnosis.
TSB 25-2322
Service Bulletin/Repair Instructions
This article supersedes TSB 25-2200 to update the parts list to add the new camshaft and tappet service kit and add F-650/F-750. Some of the vehicles listed in the Model statement above may exhibit an upper engine ticking or tapping noise at idle. Customers may also report experiencing rough engine performance, engine misfire, or a malfunction indicator lamp (MIL) with diagnostic trouble code (DTC) P0301-P0308 in the powertrain control module (PCM). This may be due to camshaft and/or valve tappet having excess wear within the engine assembly.
25B22
Other
Certain 2024 - 2025 Model Year Diesel F-650/F-750 Vehicles Glow Plug Module Wire Harness Shielding On some of the affected vehicles, the wire harness connected to the glow plug dosing module may chafe due to abrasive contact with the front wheel arch liner. Over time, chafing of the wire harness may lead to a check engine light in the cluster, reduced engine power or engine no-start.
SSM 53487
Service Bulletin/Repair Instructions
Some 2023-2025 F-Super Duty and 2023-2026 F-650/F-750 vehicles may exhibit an illuminated malfunction indicator light (MIL) with diagnostic trouble code (DTC) P0384 stored in the powertrain control module (PCM).
24L09
Other
On the affected vehicles, the engine oil fill cap may be marked with ‘5W-20’ instead of the correct ‘5W-30’ marking. As a result, confusion may result regarding the correct engine oil.
SSM 53093
Service Bulletin/Repair Instructions
Some 2024-2025 F-650/F-750 vehicles may display inaccurate parameter identification (PID) values for the evaporator temperature sensor (EVAP_TEMP) in Ford Diagnostic and Repair System (FDRS) Datalogger when performing FSA 24U10 or Workshop Manual (WSM) diagnostics.
SSM 53040
Service Bulletin/Repair Instructions
While performing a transmission repair on some 2012-2024 Ford and Lincoln vehicles, a transmission seal kit may be on backorder due to supply chain interruptions. While performing a transmission repair on some 2012-2024 Ford and Lincoln vehicles, a transmission seal kit may be on backorder due to supply chain interruptions.
TSB 24-2255
Service Bulletin/Repair Instructions
Some 2024-2025 F-650/F-750 vehicles built on or before 22-Jul-2024 and equipped with a 6.7L engine may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble codes (DTC) P203B, P206B, and/or P2201:92 stored in the powertrain control module (PCM). This may be due to the software in the PCM. To correct the condition, follow the Service Procedure to reprogram the PCM using the latest software level of the Ford Diagnosis and Repair System (FDRS) scan tool.
TSB 24-2256
Service Bulletin/Repair Instructions
Some 2023-2024 F-Super Duty vehicles built on or before 22-Jul-2024 and equipped with a 6.7L engine may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble codes (DTC) P203B, P206B, and/or P2201:92 stored in the powertrain control module (PCM). This may be due to the software in the PCM. To correct the condition, follow the Service Procedure to reprogram the PCM using the latest software level of the Ford Diagnosis and Repair System (FDRS) scan tool.
TSB 24-2259
Service Bulletin/Repair Instructions
Some 2024 F-Super Duty/F-150 vehicles may exhibit a concern where the vehicle's center display screen gets stuck in a reboot loop of the Ford logo and eventually goes black. This may be due to a concern with the software on the telematics control unit module (TCU). To correct the condition, follow the Service Procedure to reprogram the TCU and then perform a battery disconnect to make sure the accessory protocol interface module (APIM) receives the correct date from TCU.
SSM 52595
Service Bulletin/Repair Instructions
When replacing the E clutch hub (7P211) on 2020-2024 F-Super Duty and 2024-2025 F-650/F-750 vehicles equipped with a 10R140 transmission, a new washer (7482) has been added and must be installed with the new updated E clutch hub. Refer to the Workshop Manual (WSM), Section 307-01B for proper installation of the washer. Refer to the parts catalog for the appropriate part numbers for the E clutch hub and the washer.
TSB 24-2142
Service Bulletin/Repair Instructions
This article supersedes TSB 23-2376 to update the Part List and the Service Procedure. Some 2022-2024 F-550 and F-600 F-Super Duty vehicles equipped with a 10R140 automatic transmission and 6.7L diesel engine may exhibit an illuminated powertrain malfunction (wrench) indicator with diagnostic trouble codes (DTCs) P2704 and P0771 stored in the transmission control module (TCM) with poor shift quality and over 5,000 miles (8,000 km) in service. This may be due to wear between the input shaft and the E clutch hub causing the input shaft O-rings to become damaged resulting in an open E clutch circuit. To correct this condition, follow the Service Procedure to replace the E clutch hub and input shaft O-rings.
SSM 52576
Service Bulletin/Repair Instructions
2023-2024 F-Super Duty/F-53 Motorhome Chassis/F-59 Commercial Stripped Chassis and 2023-2025 F-650/F-750/E-Series vehicles equipped with a Dana rear axle and built on or after 01-Nov-2022 may have orange/red RTV sealant used as the gasket on the differential housing cover. This does not indicate any previous repairs as it is used by Dana during assembly.
SSM 52574
Service Bulletin/Repair Instructions
Some vehicles equipped with SYNC4 may exhibit one or more of the following symptoms after all currently available accessory protocol interface module (APIM) software updates have been performed. - General system performance, stability, and intermittent system reboots. - Intermittent Wireless CarPlay or Android Auto function. - Phone related concerns with intermittent No Audio or Static. - Navigation/global positioning system (GPS) related concerns through CarPlay and Android Auto. - Alexa function consistency and stability. These symptoms may be due to the software in the APIM. Replacing the APIM will not resolve these symptoms for the customer. Before returning the vehicle to the customer, review the procedures within Workshop Manual, Section 415-00 and ensure the latest APIM software is installed. Refer to General Service Bulletin (GSB) 23-7146 for help determining the latest available level of software. IMPORTANT: some module software updates will only display as available on Ford Diagnosis and Repair System (FDRS) after prerequisite modules are updated. This may require the technician to update certain modules multiple times during the service visit, before the latest APIM software is accessible in FDRS. If symptoms continue after latest APIM software has been installed, inform customers that Ford is working on additional software enhancements which are expected to be delivered over-the-air (OTA) by Q4 2024 on F-150, F-150 Lightning, Mustang Mach-E, Mustang, Escape, Corsair, Expedition, Navigator, Bronco, Mustang, and 2023-2024 F-Super Duty. Software will update automatically if vehicle connectivity is enabled in the vehicle's settings. For all other vehicles with SYNC4, schedule a service visit for customers in October 2024, when the updated APIM software is expected to be available to dealers. Monitor OASIS for additional information.
SSM 52548
Service Bulletin/Repair Instructions
Various vehicles equiped with 10R80/10R80 MHT/10R100/10R140 transmissions may require replacement of the seal kits (7153) when internal repairs are being performed. These kits come with 4 wheel drive (4WD) seals and will no longer include the 2WD seals. When working on a 2WD vehicle, any 2WD seals must be ordered separately. Refer to the parts catalog for the proper 2WD seals required.
24B27
Service Bulletin/Repair Instructions
Certain 2023-2024 Super Duty and 2021-2025 Model Year Econoline Equipped With a 6.8L or 7.3L Gasoline Engine - Powertrain Control Module Software Update
SSM 52524
Service Bulletin/Repair Instructions
Some 2023-2024 F-Super Duty vehicles built on 22-May-2023 and through 15-Dec-2023 may require repairs of the power steering system for various reasons. If repairing a power steering fluid leak at or near the power steering fluid cooler, a worm clamp (part number 376240-S100) can be used adjacent to the factory clamp in lieu of steering hose replacement for any power steering hoses affected by the repair.
SSM 52476
Service Bulletin/Repair Instructions
All accessory stick-on keyless entry keypads come with a wallet card containing the master code. If the accessory keypad was factory installed, this card will be placed in the glove box and should be handed to the vehicles owner during initial delivery. Unlike the integrated (wired) factory keypad, the accessory keypad master code cannot be retrieved from the vehicle using a diagnostic scan tool. If the wallet card for an accessory keypad is lost, follow these steps to recover the code. Dealer Key Code access is granted through the Dealer Program Enrollment System (DPES); dealership management can authorize users. The authorized user must go to FMCDealer.com > Parts and Service > Parts Product Line Information > Keys/Entry Devices > Aftermarket Keyless Entry Keypad Code Access. Follow the instructions on the screen to obtain the master code for the accessory keypad.
SSM 52477
Service Bulletin/Repair Instructions
Some 2023-2024 F-Super Duty vehicles may exhibit various diagnostic trouble codes (DTCs) related to the steering angle sensor. Prior to any diagnosis, determine if the vehicle is equipped with an electronic steering actuator (ESA), also referred to as the power steering control module (PSCM), so appropriate pinpoint tests are followed. The ESA is located on the steering shaft and can be seen through the left fender opening or under the hood near the driver's side frame rail. Refer to the Workshop Manual (WSM), Section 211-02 for images as needed. For vehicles equipped with an ESA, the steering angle sensor is integrated into the ESA. For vehicles not equipped with ESA, the steering angle sensor is integrated into the steering column control module, behind the clockspring. The pinpoint tests for the steering angle sensor in the WSM will specify what test or steps to follow based on presence of ESA. Failure to follow the proper pinpoint test may lead to improper diagnosis and repair.
SSM 52467
Service Bulletin/Repair Instructions
Some 2022 F-Super Duty vehicles equipped with a 12.3 inch center display screen and 2023-2024 F-Super Duty vehicles may exhibit DTCs B1D08 and/or B1D09 stored in the trailer module (TRM) with a Trailer Brake System Fault See Manual message in the instrument panel cluster (IPC) when a trailer is not connected to the vehicle. This may be due to water intrusion at the back side of the trailer tow connector. Disconnect connector C4099 from the back of the trailer tow connector (14489). Inspect connector C4099 and the mating socket on the back of the trailer tow connector for signs of corrosion or damage. If corrosion or damage is present at either connector, replace both the female side of the C4099 connector using service pig tail kit (3U2Z-14S411-JXC) and the trailer tow connector. If corrosion or damage is not present, refer to the Workshop Manual (WSM) Section 417-01 Exterior Lighting, Diagnosis and Testing for additional diagnosis. For claiming, use causal part 13A576 and applicable labor operations in Section 01 of the Service Labor Time Standards (SLTS) Manual.
SSM 52455
Service Bulletin/Repair Instructions
Some 2023-2024 F-Super Duty/F-53 Motorhome/F-59 Commercial Stripped Chassis or 2023-2025 E-Series/F-650/F-750 vehicles equipped with a gas engine may exhibit an illuminated MIL with ignition system DTC(s) P0352, P0353, P0354, P0355, P0357, P2303, P2306, P2309, P2312, P2318, P2304, P2307, P2310, P2313, P2319, and/or P2322 set in the powertrain control module (PCM). This may be due to incorrect cylinder to DTC mapping within the PCM. This means the DTCs listed may set against the incorrect cylinder. Even though the cylinder to DTC mapping is incorrect in the PCM, the presence of these DTCs means that a real ignition system concern is present that requires diagnosis and repair. Prior to performing a pinpoint test for one of the listed DTCs, it will be necessary to identify the correct cylinder that has the issue. Do this by using the Ford diagnosis and repair system (FDRS) to perform a cylinder power balance test. If the results show two cylinders dropping out, begin diagnosing the ignition system components for the cylinder that is dropping out and not setting an ignition related DTC. Due to the incorrect incorrectcylinder to DTC mapping, the PCM will shut off fuel to the cylinder that the PCM has triggered a DTC against. Diagnosing the cylinder that does not set an ignition DTCand drops during the power balance test, will verify the identity of the cylinder that has the concern. If only onecylinder is dropping out, start diagnostics with that cylinder. Refer to the Workshop Manual, Section 303-07A/C.
SSM 52423
Service Bulletin/Repair Instructions
Some 2024 F-Super Duty non-Tremor vehicles equipped with four-wheel drive (4WD) may exhibit a slight rotational grinding noise from the front axle while driving in two-wheel drive (2WD). If the noise does not occur with the vehicle driven in 4WD, this may be due to the non-selectable right side hublock on the front axle. To correct the condition, replace the right front hublock with a selectable hublock, service part number PC3Z-3B396-A. Refer to Workshop Manual (WSM), Section 307-07A. Vacuum lines with service base part numbers 3C125 and/or 3C124 may need to be installed if not present on the vehicle. Refer to the parts catalog. Suspension modifications may contribute to the concern. Inspect the vehicle for aftermarket levelling or lift kits as well as aftermarket caster/camber adjusting sleeves. If any vehicle modifications are present, this is not a warrantable repair. Do not submit a claim. Use the Report a Vehicle Concern link at the bottom of the OASIS report to submit a report detailing the presence or lack of aftermarket equipment with photos attached to the report. Reference this article by number in the text of the report.
SSM 52424
Service Bulletin/Repair Instructions
Some 2023-2024 F-Super Duty vehicles equipped with a perimeter alarm and built on or before 27-Mar-2024 may exhibit a false alarm activation intermittently. This may be due to the software in the body control module (BCM). Monitor the BCM alarm event parameter identifications (PID). If ALARM_EVT_1/2/3/4 show a value of Intrusion Sensor, reprogram the BCM using the latest software level of the Ford Diagnosis and Repair System (FDRS) diagnostic scan tool. For claiming, use causal part 15604 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.
SSM 52420
Service Bulletin/Repair Instructions
Some 2023-2024 F-Super Duty vehicles may exhibit an illuminated powertrain malfunction (wrench) indicator with diagnostic trouble codes (DTC) P2122, P2123, P2127, P2128, and/or P2138 stored in the powertrain control module (PCM). The vehicle may or may not exhibit a perceived lack of power intermittently. Perform a wiggle test of connector C1580 at the left rear of the engine compartment while the engine is at normal operating temperature. Perform a visual inspection of pins 18 through 29 as well as a terminal fit test using the appropriately sized flex probe. Repair as necessary. Refer to Wiring Diagram Cell 005. If no concerns are found, refer to Workshop Manual (WSM), Section 310-02 for normal diagnostics.
SSM 52389
Service Bulletin/Repair Instructions
Some 2022-2024 F-Super Duty vehicles equipped with a 6.7L engine may exhibit an illuminated malfunction indicator lamp (MIL) with only diagnostic trouble code (DTC) U3012 stored in the PCM. If no drivability concerns or other DTCs are present, perform normal diagnostics per the Workshop Manual (WSM). If diagnostics lead to the powertrain control module (PCM) or body control module (BCM), the replacement of the PCM and/or the BCM will not resolve this concern. This illuminated MIL with DTC U3012 does not affect vehicle durability and no additional diagnosis or service is required for this condition at this time. Inform customers that they can continue to drive the vehicle and engineering is currently working on a solution for this condition. Monitor OASIS for additional information and schedule service appointments for customers once the repair becomes available.
SSM 52363
Service Bulletin/Repair Instructions
Some 2023-2024 F-Super Duty vehicles equipped with a trailer brake control module may exhibit a Trailer Disconnected message after cycling the ignition off and back on with a trailer connected. This may be due to the presence of an integrated battery charger on a trailer equipped with electric over hydraulic brakes. If trailer functionality is restored after unplugging and plugging the trailer connector back in while the ignition is on, this condition can be corrected by downloading and performing the Trailer Brake Configuration application using the latest version of the Ford Diagnosis and Repair System (FDRS) diagnostic scan tool. For claiming, use causal part 19H332 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.
SSM 52357
Service Bulletin/Repair Instructions
Some 2021-2024 Bronco Sport vehicles equipped with a 1.5L EcoBoost engine may exhibit water coolant pump leaks. This may be due to contamination in the coolant system. To correct this condition and prevent recurrent water pump failures, perform a coolant system flush. Refer to the Workshop Manual (WSM), Section 303-03A Engine Cooling - 1.5L EcoBoost > General Procedures > Engine Cooling System Flushing > Steps 1-8. Then replace the coolant pump. Refer to the WSM, Section Engine Cooling - 1.5L EcoBoost > Removal and Installation. Fill and bleed the coolant system properly. Refer to the WSM, Section 303-03A Engine Cooling - 1.5L EcoBoost > General Procedures > Engine Cooling System Draining, Vacuum Filling and Bleeding. Note: Repeat steps 10-12 a total of 10 times to remove any remaining air trapped in the system.
TSB 24-2066
Service Bulletin/Repair Instructions
This TSB supersedes article 24-2036 to update the vehicles affected. Some 2023-2024 F-Super Duty pickup vehicles built on or before 02-Jan-2024 equipped with a 6.7L engine may exhibit an illuminated MIL with diagnostic trouble codes (DTC) P0133, P0139, and/or P0145 stored in the powertrain control module (PCM). This may be due to the software in the PCM and does not affect vehicle operation.
SSM 52345
Service Bulletin/Repair Instructions
Some 2022-2024 various Ford/Lincoln vehicles equipped with SYNC 4 may experience concern where customers are receiving an error message when trying to enroll in connected services. This may be due to the gateway module (GWM) software. To correct the concern, download and run the Transport and Factory Mode Deactivation app: under HS1 modules select BCM > Transport and Factory Mode > Download > Run. When the pop-up message appears for Change Vehicle Mode - Transport/Factory/Normal Mode, press OK. This will proceed to the Transport and Factory Mode Deactivation screen, select Unlock Vehicle Connectivity Settings (21 MY + Vehicles). A pop-up message appears noting Vehicle Is Now In Normal Mode, select OK. This will return to the Transport and Factory Mode Deactivation screen, select Exit. A final pop-up notification stating that the application is finished, select OK. For claiming, use causal part 14G490 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.
SSM 52335
Service Bulletin/Repair Instructions
For 2015-2024 Ford and Lincoln vehicles equipped with turbocharged engines and customer concern of an engine oil leak, refer to Workshop Manual (WSM), Section 303-00 for oil leak inspection and testing methods. Ford has evaluated turbochargers replaced for oil leak symptoms and although oil may collect on the external surface of a turbocharger, it is extremely rare for a turbocharger assembly to be the root cause of the oil leak. Careful inspection of the turbocharger oil feed and drain tubes should be performed along with the recommended WSM procedures as needed. Warranty claims for turbocharger replacement going forward will be assessed.
SSM 52328
Service Bulletin/Repair Instructions
Some 2021-2024 Bronco/F-150, 2023-2024 Escape/F-Super Duty vehicles equipped with SYNC 4 may experience a concern during accessory protocol interface module (APIM) programming where the vehicle's center display screen indicates USB Error. This may be due to a lack of memory space available to perform the APIM software update. If it is a memory concern, the Ford Diagnosis and Repair System (FDRS) will provide an option to delete the voice application. Re-enter the module programming and when prompted, do not select first option - SYNC Module (APIM) Software Update, select the second option - Delete Voice Application(s) From Module. Once deleted, run the SYNC Module (APIM) Software Update as directed, this will update the software and automatically reload the voice app. If the voice delete option is not available, continue with normal diagnostics in the Workshop Manual, Section 418.
SSM 52314
Service Bulletin/Repair Instructions
During service and repair requiring removal and replacement of a crankshaft bolt and/or crankshaft damper, achieving proper torque of the crankshaft pulley bolt is critical. Incorrect torque may allow the bolt to loosen resulting in the timing gear breaking and engine damage. Replacement of the bolt is critical to the repair and accurately following the installation procedure in the Workshop Manual (WSM) Section, 303-01 is extremely important. The bolt torque procedure can be found in the crankshaft front seal removal and installation procedure or in the engine assembly procedure.
SSM 52308
Service Bulletin/Repair Instructions
Some 2022 F-Super Duty vehicles equipped with a 12.3 inch center display screen and 2023-2024 F-Super Duty vehicles may exhibit DTCs B1D08:11 and/or B1D09:11 stored in the trailer module (TRM) with a Trailer Brake System Fault See Manual message in the instrument panel cluster (IPC) when a trailer is not connected to the vehicle. This may be due to water intrusion at the back side of the trailer tow connector. Inspect connector C4099 and the trailer tow connector (14489) for signs of corrosion or damage. If corrosion or damage is present at either connector, replace the female side of the C4099 connector using service pig tail kit (3U2Z-14S411-JXC) and the trailer tow connector. If corrosion or damage is not present, refer to the Workshop Manual (WSM) Section 417-01 Exterior Lighting, Diagnosis and Testing for additional diagnosis. For claiming, use causal part 14489 and applicable labor operations in Section 01 of the Service Labor Time Standards (SLTS) Manual.
SSM 52299
Service Bulletin/Repair Instructions
Some 2023-2024 F-Super Duty vehicles equipped with a 6.7L engine may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble codes (DTC) U02A2, P206B, P203B, P208A, P20FA, P20FD, and/or P20FC stored in the powertrain control module (PCM). Before performing normal diagnostics, inspect connectors C1273C (32 pin) and C406 (14 pin) for proper connection. Also disconnect and inspect C1415 (32 pin), C406 (14 pin), C4863 (7 pin) and C4864 (5 pin) on the 14405 vehicle harness for signs of terminal push out, water intrusion and/or corrosion. Refer to the Wiring Diagram for connector locations. Repair as necessary. Refer to Wiring Diagram Cell 005 for repair procedures.
SSM 52192
Service Bulletin/Repair Instructions
Some 2023-2024 F-Super Duty vehicles equipped with a 6.7L engine may require fuel injector removal and replacement for various reasons. Fuel injector o-ring and supply tube kits LC3Z-9229-A and LC3Z-9229-B for 2020-2022 F-Super Duty vehicles should be utilized when instructed to replace these parts in Workshop Manual, Section 303-04. The parts catalog is in the process of being updated.
SSM 52188
Service Bulletin/Repair Instructions
2024 F-Super Duty vehicles are equipped with XL-22 (WSS-M2C184-A1) high temperature power steering fluid that looks like clear hydraulic fluid. This fluid is an improvement in high temperature and thermal oxidative stability compared to Mercon LV. This power steering fluid is also compatible and highly recommended to use when filling or topping off power steering systems of all 2012-2023 F-Super Duty vehicles originally equipped with Mercon LV.
SANVol 2 Issue 1
Service Bulletin/Repair Instructions
The Service Awareness Newsletter is an informal communication that contains information that may not be presently available in a TSB, SSM, GSB, or other electronic communication. This artile includes ifnormation on warranty, technical service tips and other service information.
SSM 52171
Service Bulletin/Repair Instructions
2024 F-Super Duty pickup vehicles are equipped with an all-new box cleat plate that is not compatible with the removable locking box cleat accessories. Customers seeking to use the removable locking box cleat accessories can order them from Ford Accessories as well as the compatible 2023 box cleat plate. Replacement of the new cleat to the 2023 and older style is non-warrantable.
SSM 52134
Service Bulletin/Repair Instructions
Various 2021-2024 Ford and Lincoln vehicles equipped with the rear camera on demand feature may exhibit a Please Check Surroundings For Safety or Full View Not Available message when the rear camera button is pressed and the vehicle is not in reverse. Inform customers this condition is considered normal operation and does not affect vehicle durability because the full rear view camera image can only be shown when the vehicle is in reverse. No additional diagnosis or service is required for this condition.
SSM 52113
Service Bulletin/Repair Instructions
All 2024 F-Super Duty vehicles equipped with four-wheel drive, and that are not equipped with the Tremor package, are equipped with a front passenger side hub plug that does not rotate to mechanically lock the hub to the axle shaft. This new hub plug is permanently locked and requires no action from the customer. No repairs should be made to replace this new hub plug or to route vacuum to the knuckle. Refer to the Owner's Manual section on four-wheel drive operation for further details regarding manual engagement of hub locks.
TSB 23-2361
Service Bulletin/Repair Instructions
Some 2024 F-650/F-750 vehicles built on or before 27-Oct-2023 and equipped with a 6.7L engine may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble codes (DTC) P060C, U1022, P0093, P01C4, U3012, P24C7, P06E9, P0364, P1942, P162E, P061A, P2201, and/or P2698 stored in the powertrain control module (PCM). This may be due to the software in the PCM. To correct the condition, follow the Service Procedure to reprogram the PCM and the transmission control module (TCM).
SSM 51889
Service Bulletin/Repair Instructions
Some 2024 F-650/F-750 vehicles equipped with a 6.7L engine may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble codes (DTC) U02A2, P206B, P203B, P208A, P20FA, P20FD, and/or P20FC stored in the powertrain control module (PCM). Before performing normal diagnostics, inspect connectors C1273C (32 pin) and C314 (14 pin) for proper connection. Also disconnect and inspect C1583 (32 pin), C314 (14 pin), C3616 (7 pin) and C3613 (5 pin) for signs of water intrusion and/or corrosion. Refer to the Wiring Diagram for connector locations. Repair as necessary. Refer to Wiring Diagram Cell 005 for repair procedures.
SAN-Vol1 I1
Service Bulletin/Repair Instructions
The Service Awareness Newsletter is an informal communication that contains information that may not be presently available in a TSB, SSM, GSB, or other electronic communication. This article includes information on warranty, technical service tips and other service information.