Technical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.
SSM 47797
Service Bulletin/Repair Instructions
Some 2009-2017 Expedition/Navigator, 2009-2014 F-150/Mustang, 2008-2009 Sable, 2008-2019 Taurus/Flex/MKT, 2013-2019 Police Interceptor Sedan/Utility, and 2011-2019 Explorer vehicles may exhibit inoperative or intermittent HVAC blower motor function at various fan speed settings. This may be due to a poor electrical connection at the blower motor speed control. If the blower motor speed control is determined to be the causal part, replacement of the electrical connector pigtail harness (14S411) to the blower motor speed control is also recommended to avoid repeat repairs. Refer to Wiring Diagram, Cell 5 for recommended splicing procedures. Refer to Wiring Diagram, Cells 54/55 to obtain the service pigtail connector part number.
SSM 47331
Service Bulletin/Repair Instructions
Various vehicles equipped with a 4.6L, 5.4L, 6.8L modular 3 valve engine built on or before 8-Jan-2016 may exhibit symptoms that may include upper end engine noise, rough running, misfire and/or engine damage. If diagnosis leads to only camshaft/camshaft roller follower(s) requiring replacement, replace all of the camshaft roller followers on both banks/cylinder heads with part number 3L3Z-6564-A, not just the faulty roller follower(s). When replacing the camshaft roller followers, refer to Workshop Manual (WSM), Section 303-01.
SSM 47201
Service Bulletin/Repair Instructions
Replacing the original equipment SYNC/Navigation system with either an aftermarket SYNC/Navigation kit or modifying original SYNC/Navigation parts to provide additional features is not recommended nor supported on any Ford, Mercury or Lincoln vehicle. Only approved Genuine Ford accessories or originally installed systems are supported and certified to function correctly with other vehicle systems. If you suspect a system has been modified, the following resources can be used to verify original equipment: Monroney Label (Window Sticker), Professional Technician Society (PTS) OASIS tab select SYNC or HVBOM. For Genuine Ford accessories use: PTS Workshop Tab select Dealer Installed Accessory or Accessory Installation.
SSM 47009
Service Bulletin/Repair Instructions
The Accessory (Wireless) Keyless Entry Keypad can only be used with vehicles that are factory built with Remote Keyless Entry (RKE). The master code for the Accessory (Wireless) Keyless Entry Keypad can be retrieved from FMCDealer - Parts and Service - Parts Product Line Information - Keys/Entry Devices - Aftermarket Keyless Entry Keypad Code Access. Access to this site is granted through Dealer Program Enrollment System (DPES) and Dealer Principal, General Manager or Parts and Service Director can authorize users. Once authorized the retrieval process for master code can be obtained. The master code for the Accessory Keyless Entry Keypad cannot be retrieved from the body control module(BCM) with a diagnostic tool.
SSM 46542
Service Bulletin/Repair Instructions
When ordering a 2005 to 2008 remanufactured 5.4L 3v or 6.8L 3v engine, spark plug boots may be provided in the packaging. Replace all black spark plug boots from the original engine with the 'brown' spark plug boots, as provided. The updated 'brown' spark plug boots are longer than the black boots to accommodate a running change in the spark plug length. The ignition coil bodies and spring/resistor are transferable and only the rubber boots require replacement. Failure to install the spark plug boots provided with the replacement engine could lead to drivability concerns.
SSM 46085
Service Bulletin/Repair Instructions
The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. The IDS has a limited refresh rate when reading these PIDs and cannot display quickly enough to validate a concern. The PCM automatically monitors these inputs more accurately and will set diagnostic trouble codes (DTCs) when appropriate. Using these PIDs for diagnostics will lead to inaccurate results and improper ETB replacements. If a concern is intermittent and no DTCs are present, refer to historical DTCs and the PC/ED, Section 3 No DTCs Present Index chart for further information.
ASI-45219
Service Bulletin/Repair Instructions
FORD: DIESEL ENGINE RUNS ROUGH, ENGINE KNOCKING, HARD START, CRANK BUT NO START DUE TO HEIGHT OF IMPROPER PEDESTAL THAT CAUSES EXHAUST OR INTAKE VALVES BE HUNG OPEN. MODEL 2008-10 F SUPER DUTY. *PE
ASI-44716
Service Bulletin/Repair Instructions
FORD: DUE TO RESTRICTIONS FROM COOLING SYSTEM CONTAMINATION, DIESEL ENGINE OIL COOLERS PRIMARILY ARE BEING REPLACED BECAUSE OF OTHER COMPONENTS IN COOLING SYSTEM. MODEL 2008-10 F-SUPER DUTY. *PE
ASI-44664
Service Bulletin/Repair Instructions
FORD: THERE ARE EXHAUST LEAKS, CAUSED BY WARPED EXHAUST MANIFOLD, EXPERIENCE BY DIESEL ENGINE. MODEL 2008-10 F SUPER DUTY. *PE
TSB-13-6-7
Service Bulletin/Repair Instructions
FORD: WHEN TURNING, THERE IS A POPPING OR CLUNKING NOISE THAT IS HEARD OR FELT, UNDER FLOOR PAN, IN SOME VEHICLES AND MORE NOTICEABLE WHEN WEATHER IS COLD. MODEL 2008-2012 F-SUPER DUTY. *PE
TSB-12-7-7
Service Bulletin/Repair Instructions
FORD TRUCK: DURING MODERATE TO HEAVY ACCELERATION, AT FULL OPERATING TEMPERATURE, DIESEL ENGINE MAY EXHIBIT A LACK OF POWER, INTERMITTENTLY. *PE
TSB-12-7-4
Service Bulletin/Repair Instructions
FORD/LINCOLN/MERCURY: IF BATTERY WAS DISCONNECTED OR DEAD, VEHICLES/TRUCKS MAY EXPERIENCE HARD STARTS AND ENGINE IDLE RPM FLUCTUATION AND EXHIBIT DIAGNOSTIC TROUBLE CODES (DTCS) P0505, P0506, P2111 AND P2112. *PE
ASI-22277
Service Bulletin/Repair Instructions
FORD: SOME TRUCKS MAY EXHIBIT A SITUATION WITH DIESEL ENGINE SUCH AS ENGINE KNOCKING, LOW POWER, EXHAUST SMOKE, LONG OR NO CRANK START AND RUNS ROUGH. *PE
CSP-11B23
Service Bulletin/Repair Instructions
FORD SERVICE CAMPAIGN: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. THERE ARE MULTIPLE PROBLEMS WITH THE VEHICLE. POSSIBLIY INCLUDING: MALFUNCTION LIGHT ON, RUNS ROUGH, REDUCED POWER, EXCESSIVE SMOKE FROM THE EXHAUST, FUEL SMELL FROM THE CRANKCASE, COOLANT LOSS, AND ENGINE NOISE. *RM
AS-21769
Service Bulletin/Repair Instructions
FORD: IF THERE IS AN INTERMITTENT LACK OF POWER, SURGE, OR HESITATION WHILE DRIVING THE BRAKES WILL OVERRIDE ACCELERATION. *RM
TSB-10-23-6
Service Bulletin/Repair Instructions
FORD: THE MALFUNCTION LIGHT MAY BE ON WITH A LACK OF POWER. HTERE MAY BE MULITPLE TROUBLE CODES STORED. 2008 F-250/350/450/550. *RM
SB-21434
Service Bulletin/Repair Instructions
FORD: SUPPLY/RETURN LINES INSTALLATION AT HIGH PRESSURE PUMP-REVISED WASHER FOR TRUCKS EQUIPPED WITH 6.4L ENGINES. WHEN INSTALLING SUPPLY OR RETURN LINES AT HIGH PRESSURE PUMP ON DIESEL ENGINES, DO NOT USE THE BONDED STYLE WASHER (W302870), USE ONLY THE HYBRID STYLE WASHER (W303659). *PE
TSB-10-12-6
Service Bulletin/Repair Instructions
FORD: RUNS ROUGH, LACKS POWER, HARD START, NO START. SOME VEHICLES AND TRUCKS EQUIPPED WITH 6.0L ENGINE MAY EXHIBIT A RUNS ROUGH, LACKS POWER, HARD TO START, NO START CONCERN WITH OR WITHOUT DIAGNOSTIC TROUBLE CODE (DTC) P0611 CODE OR VARIOUS INJECTOR CIRCUIT CODES. *PE
TSB-09-20-5
Service Bulletin/Repair Instructions
FORD: SHUDDER OR VIBRATION ON ACCELERATION, ESPECIALLY WHEN LOADED. SOME SUPER DUTY VEHICLES WITH SINGLE REAR WHEELS (SRW) AND DUAL REAR WHEEL (DRW) MAY EXHIBIT AN EXCESSIVE DRIVE AWAY SHUDDER OR VIBRATION UNDER MODERATE TO HEAVY ACCELERATION FROM A STOP, ESPECIALLY WHEN HEAVILY LOADED. *PE
TSB-09-16-7
Service Bulletin/Repair Instructions
FORD SERVICE CAMPAIGN: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER.SOME VEHICLES EQUIPPED WITH A 6.4L DIESEL ENGINE MAY REQUIRE A CALIBRATION UPDATE WHICH WILL COVER SEVERAL DIFFERENT CONCERNS. *PE
TSB-09-16-10
Service Bulletin/Repair Instructions
FORD: SOME VEHICLES EQUIPPED WITH A 6.4L DIESEL ENGINE AND BUILT BETWEEN 8/3/07 AND 1/2/08 MAY REQUIRE A CALIBRATION UPDATE WHICH WILL COVER SEVERAL DIFFERENT CONCERNS. *PE
SB-20937
Service Bulletin/Repair Instructions
FORD: MULTIPLE VEHICLES WITH A TORQ SHIFT TRANSMISSION INTERMITTENT CLUNK WHEN SHIFTING BETWEEN DRIVE, REVERSE AND PARK AND/OR DURING 2-3 UPSHIFT. MODELS F SUPER DUTY; E SERIES; EXCURSION; F53 MOTORHOME CHASSIS AND LOW CAB FORWARD. *PE
CSP-08B06
Service Bulletin/Repair Instructions
FORD SERVICE CAMPAIGN: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. CERTAIN 2008 MODEL YEAR F SUPER DUTY VEHICLES EQUIPPED WITH A 6.4L DIESEL ENGINE COOLING SYSTEM VENTURI TEE INSTALLATION. *PE UPDATED 5/5/09. CSC LETTER WAS RECEIVED. *PE UPDATED 12/30/09. CSC LETTER WAS REC'D. 8PE
CSP-08B07
Service Bulletin/Repair Instructions
FORD: CERTAIN 2008 MY F-SUPER DUTY VEHICLES EQUIPPED WITH A 6.4L DIESEL ENGINE REPROGRAM THE POWERTRAIN CONTROL MODULE (PCM) AND INSTRUMENT CLUSTER (IC). *PE UPDATED 6/22/09. *PE
SB-20720
Service Bulletin/Repair Instructions
FORD SD TRUCKS; THIS NON MIL DTC WILL BE STORED IN THE POWERTRAIN CONTROL MODULE (PCM) WHEN THE ENGINE OIL TEMPERATURE (EOT), ENGINE COOLANT TEMPERATURE (ECT) AND INTAKE AIR TEMPERATURE (IAT) ARE BELOW -15F (-26C) AT START UP AND ENGINE BLOCK HEATER IS NOT UTILIZED. *PE
SI-20007
Service Bulletin/Repair Instructions
FORD: A/C SLOW TO COOL WITH DATC. SOME VEHICLES BUILT EQUIPPED WITH DUAL AUTOMATIC TEMPERATURE CONTROL (DATC) MAY EXHIBIT AN A/C SYSTEM THAT IS SLOW TO COOL. ENGINEERING IS IN THE PROCESS OF RELEASING A CALIBRATION FOR THIS ISSUE. *PE
SI-20010
Service Bulletin/Repair Instructions
FORD: SOME MULTIPLES VEHICLES REPLACEMENTS MAY REQUIRE REVISED AS BUILT DATA. THE NEW LEVEL SJB SERVICE PART INTRODUCED BETWEEN 10/07 AND 02/08 WILL REQUIRE ENTRY OF AS BUILT DATA. *PE
SI-20023
Service Bulletin/Repair Instructions
FORD: SOME VEHICLES MAY EXHIBIT A HEADLAMP ASSEMBLY THAT IS FOGGY, SMOKEY OR HAS A FILM ON THE INSIDE OF THE LAMP. REPLACE WITH PART THAT HAS A DATE CODE STAMP OF 8/20/07 OR LATER. *PE
SI-20024
Service Bulletin/Repair Instructions
FORD: DUAL REAR WHEEL (DRW) SIDE MARKER LAMPS LOOSE. SOME VEHICLES (F350-550 SD) EQUIPPED WITH DRW MAY EXHIBIT SIDE MARKER LAMPS THAT ARE LOOSE/FALLING OFF. IF A SIDE MARKER LAMP MUST BE REPLACED F81Z-15442-BA (RED) AND F81Z-15442-CA (AMBER), DISPOSE OF THE BULB THAT COMES WITH THE SERVICE LAMP AND REPLACE W/ THE BULB WITH PART NUMBER C2AZ-13466-C. *PE
SI-20027
Service Bulletin/Repair Instructions
FORD: SERVICE PROCEDURE UPDATE ANNOUNCEMENT - POWER SLIDING REAR WINDOW - SERVICE KIT AVAILABLE. MAY EXHIBIT A LOOSE WEATHERSTRIP ON THE POWER SLIDING REAR WINDOW. THIS MAY CAUSE ISSUES WITH THE GLASS NOT CLOSING AND/OR SEALING PROPERLY. *PE