Vehicle report

2012 FORD FIESTA

Compare every FORD FIESTA yearNHTSA and EPA records

Service bulletins

81 bulletins

Technical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.

SSM 54601

Service Bulletin/Repair Instructions

Ford and Lincoln vehicles equipped with wired keyless entry keypad systems and accessory wireless keyless entry keypad systems may or may not come with a wallet card containing the master code. Unlike the integrated wired keypad, the accessory wireless keypad master code cannot be retrieved from the vehicle using a diagnostic scan tool or from the label printed on the body control module (BCM). The Factory Keyless Entry Code application within the diagnostic scan tool will not provide an applicable master code for the accessory wireless keypad. If the wallet card for an accessory keypad is not available, the "Wireless RF Keypad Diagnosis Guide" can be referenced and provides direction on how to retrieve the master code. This guide is located under the Workshop Manual tab > Accessories > Installation > Wireless RF Keypad Diagnosis Guide > PPT C > Step C2.<br /><br /> Note: The only available keypad for some vehicles from the assembly plant is the accessory wireless keyless entry keypad. The integrated wired keypad cannot be installed on vehicles not equipped from the factory with a wired keyless entry k

SSM 53040

Service Bulletin/Repair Instructions

While performing a transmission repair on some 2012-2024 Ford and Lincoln vehicles, a transmission seal kit may be on backorder due to supply chain interruptions. While performing a transmission repair on some 2012-2024 Ford and Lincoln vehicles, a transmission seal kit may be on backorder due to supply chain interruptions.

SSM 52476

Service Bulletin/Repair Instructions

All accessory stick-on keyless entry keypads come with a wallet card containing the master code. If the accessory keypad was factory installed, this card will be placed in the glove box and should be handed to the vehicles owner during initial delivery. Unlike the integrated (wired) factory keypad, the accessory keypad master code cannot be retrieved from the vehicle using a diagnostic scan tool. If the wallet card for an accessory keypad is lost, follow these steps to recover the code. Dealer Key Code access is granted through the Dealer Program Enrollment System (DPES); dealership management can authorize users. The authorized user must go to FMCDealer.com > Parts and Service > Parts Product Line Information > Keys/Entry Devices > Aftermarket Keyless Entry Keypad Code Access. Follow the instructions on the screen to obtain the master code for the accessory keypad.

14M02 S7

Service Bulletin/Repair Instructions

Certain 2011 through 2015 Model Year Fiesta and 2012 through 2016 Model Year Focus Vehicles Equipped with a DPS6 Automatic Transmission Transmission Control Module Extended Warranty Coverage REASON FOR THIS SUPPLEMENT • Due to ongoing limited part availability, program terms have been revised. • Vehicle pickup & delivery has been added. • Labor allowance table has been updated. • Additional repairs updated. • Added Attachment VI Mobile Repair/Vehicle Pickup and Delivery Record. • Added Attachment VII Mobile Repair Assessment.

SSM 51536

Service Bulletin/Repair Instructions

For 2000-2024 Ford and Lincoln vehicles, swapping a module from a vehicle for diagnosis purposes is likely to cause errors and is not recommended. It is also not recommended to order a replacement module using a vehicle identification number (VIN) from a different vehicle. Most modules on these affected vehicles are VIN/vehicle specific and hardware variations between modules do exist. Swapping a module from a vehicle or ordering a module using a different vehicle/VIN can cause ineffective repairs and additional vehicle down time. Make sure all appropriate Workshop Manual (WSM) procedures are followed when diagnosing the condition prior to all module replacements and only order modules using the correct VIN.

22N11

Service Bulletin/Repair Instructions

Certain 2011-2013 Model Year Fiesta Vehicles Operated in the USA Corrosion States Battery Junction Box Clean and Seal In some of the affected vehicles, the position of the Battery Junction Box (BJB) in the engine compartment is subject to unanticipated direct road water splash while driving. When vehicles are operated in high contamination/corrosion environments associated with road salt use, moisture and debris can enter through the BJB cover and base, potentially leading to corrosion of the relay and fuse terminals, especially at the front of the box. Corrosion in the battery junction box may result in a variety of symptoms, including a loss of certain vehicle functions, such as the loss of low beam headlamps, loss of high beam headlamps, or vehicle no start.

14M02 06

Service Bulletin/Repair Instructions

Certain 2011 through 2015 Model Year Fiesta and 2012 through 2016 Model Year Focus Vehicles Equipped with a DPS6 Automatic Transmission; Transmission Control Module Extended Warranty Coverage REASON FOR THIS SUPPLEMENT Non-Ford Part Usage: • Vehicles that are still covered by the 8 years/80,000-mile Emissions warranty coverage MUST be serviced with a NEW Ford Motor Company TCM. • Vehicles outside of or exceeding the 8 years/80,000-mile coverage are authorized to use a used Ford Motor Company TCM, a refurbished original Ford TCM, or an aftermarket TCM that will successfully complete the required Ford software updates.

14M02-S5

Service Bulletin/Repair Instructions

Ford is extending the warranty coverage on the DPS6 automatic transmission TCM to 10 years of service or 150,000 miles from the warranty start date of the vehicle, whichever occurs first. This extended warranty coverage will address intermittent symptoms of loss of transmission engagement while driving, no-start, or a lack of power.

20B22-S4

Service Bulletin/Repair Instructions

This customer satisfaction program updates the TCM software in affected vehicles to provide improved detection and over warning of electrical circuit failures in the TCM. As communicated in a previous Customer Satisfaction Program (14M02), electrical circuit failures within the TCM may develop and result in intermittent symptoms of loss of transmission engagement while driving, no-start, or a lack of power. Updating the TCM software will help ensure the vehicle operator is alerted to potential issues with the TCM prior to failure.

SSM 49130

Service Bulletin/Repair Instructions

Some 2011-2019 Fiesta vehicles may exhibit various concerns following IPC replacement. Symptoms may include: no crank, 'Contact Hotline message', odometer displaying incorrect English or Metric units and/or diagnostic trouble code (DTC) U2101 in multiple modules. If programmable module installation (PMI) has been performed on the replacement IPC, disconnect the IPC, start a new session using the appropriate Ford scan tool and perform a PMI on the IPC. Do not reconnect the IPC until after the scan tool states it is unable to communicate with the IPC, then allow the PMI process to complete. This will automatically load the correct configuration and address any related DTCs or symptoms.

19B22

Service Bulletin/Repair Instructions

In some of the affected vehicles, moisture and debris containing road de-icing salts may enter the BJB through the BJB cover and base. This could result in corrosion inside the BJB for vehicles operated extensively in the USA corrosion States. Corrosion in the BJB may cause a variety of symptoms including loss of function of exterior lights, vehicle no start or loss of other vehicle functions.

14M01-S7

Service Bulletin/Repair Instructions

Certain 2011 through 2014 Model Year Fiesta and Focus Vehicles Equipped with a DPS6 Automatic Transmission - Transmission Clutch Shudder / Transmission Input Shaft Seal Warranty Extension

14M02-S4

Service Bulletin/Repair Instructions

Certain 2011 through 2015 Model Year Fiesta and 2012 through 2016 Model Year Focus Vehicles Equipped with a DPS6 Automatic Transmission - Transmission Control Module Extended Warranty Coverage

19N07-S1

Service Bulletin/Repair Instructions

Certain 2011 through 2015 Model Year Fiesta and 2012 through 2014 Model Year Focus Vehicles Equipped with a DPS6 Automatic Transmission - Transmission Control Module Service Warranty Coverage

15B22-S3

Service Bulletin/Repair Instructions

Certain 2011 through 2015 Model Year Fiesta and 2012 through 2014 Model Year Focus Vehicles Equipped with a DPS6 Automatic Transmission - Transmission Control Module Reprogramming for Overt TCM Failure Warning

19N07

Service Bulletin/Repair Instructions

Certain 2011 through 2015 Model Year Fiesta and 2012 through 2014 Model Year Focus Vehicles Equipped with a DPS6 Automatic Transmission - Transmission Control Module Extended Warranty Coverage

SSM 48130

Service Bulletin/Repair Instructions

Some 2010-2020 vehicles may exhibit distorted glass with a subtle orange peel pattern or streaking etched into the surface. This is caused by hydrofluoric acid which is used in some car wash solutions as a cleaning agent. Hydrofluoric acid can attack the glass and cause visual distortion and/or discoloration on the outer surface which cannot be removed by further cleaning. If this type of distortion is found, inspect the area of the glass that is covered by the cowl and/or molding. The portion of glass that is covered by the cowl or molding will not be affected by the acid. Hydrofluoric acid damage is not a defect in material or workmanship and is not a warrantable condition.

SSM 48123

Service Bulletin/Repair Instructions

For Ford and Lincoln vehicles that require positive or negative battery terminal replacement, it is not necessary to replace the complete battery cable harness (14300 and 14301) for this concern. Positive battery cable clamp BT4Z-14450-AA and negative battery cable clamp BT4Z-14450-BA are available for this type of repair. Do not cut or shorten the battery cable, instead carefully remove the affected battery cable clamp and clean the cable end as necessary to preserve wire length. Some rework may be necessary for some vehicle environments. Bend the new positive battery cable clamp as needed and crimp it to the existing battery cable. Make sure to use heat shrink tubing over the battery cable to battery cable clamp connection. Obtain the heat shrink tube locally.

DPS6 Dealer Com.

Service Bulletin/Repair Instructions

Short-Term DPS6 Dealer Customer Handling Direction

SSM 47976

Service Bulletin/Repair Instructions

On vehicles equipped with an automatic transmission it is imperative that the converter pilot hub be greased with Motorcraft Multi-Purpose Grease Spray XL-5-A even if grease was not applied from the factory. Also verify that the engine/transmission alignment dowel pins are present as well as the engine crankshaft dowel pin, if equipped, when installing the transmission. Failure to adequately lubricate the converter hub greatly increases the likelihood of the flexplate cracking in the future. Missing dowels may cause a misalignment issue also resulting in a premature failure. Refer to Workshop Manual (WSM), Section 307-01.

SSM 47563

Service Bulletin/Repair Instructions

Some 2011-2014 Fiesta and 2012-2014 Focus vehicles equipped with a DPS6 transmission may experience a fluid leak between the engine and transmission. Be aware that the engine oil and DPS6 transmission fluid are similar in color and texture. A transmission fluid leak at the input shaft seal can cause a buildup of fluid in the bell housing; creating the appearance of a rear main seal leak. The rear main seal should only be replaced after a rear main seal failure is confirmed through appropriate diagnostics outlined in the updated online Workshop Manual (WSM) Section 303-00 / Diagnosis and Testing with the use of Fluorescent dye (164-TP33200601).

SSM 47409

Service Bulletin/Repair Instructions

Some 2011-2018 Fiesta vehicles may exhibit various concerns following IPC replacement. Symptoms may include: no crank, Contact Hotline message, odometer displaying incorrect English or Metric units and/or diagnostic trouble code (DTC) U2101 in multiple modules. If programmable module installation (PMI) has been performed on the replacement IPC, disconnect the IPC, start a new session using the appropriate Ford scan tool and perform a PMI on the IPC. Do not reconnect the IPC until after the scan tool states it is unable to communicate with the IPC, then allow the PMI process to complete. This will automatically load the correct configuration and address any related DTCs or symptoms.

tsb18-2185

Service Bulletin/Repair Instructions

This article supersedes TSB 18-2024 to update the model years. Some 2011-2018 Fiesta vehicles may exhibit a lack of heat resulting from a frozen blower motor. This may be caused by snow entering through the cowl panel grille and screen assemblies. Snow may melt in the heating, ventilation and air conditioning (HVAC) case allowing water to enter the blower motor and freeze during a below freezing overnight soak. Blower motor fuse F4 in the battery junction box (BJB) may also be open and the cabin air filter may be saturated. Follow the Service Procedure steps to correct the condition.

SSM 47201

Service Bulletin/Repair Instructions

Replacing the original equipment SYNC/Navigation system with either an aftermarket SYNC/Navigation kit or modifying original SYNC/Navigation parts to provide additional features is not recommended nor supported on any Ford, Mercury or Lincoln vehicle. Only approved Genuine Ford accessories or originally installed systems are supported and certified to function correctly with other vehicle systems. If you suspect a system has been modified, the following resources can be used to verify original equipment: Monroney Label (Window Sticker), Professional Technician Society (PTS) OASIS tab  select SYNC or HVBOM. For Genuine Ford accessories use: PTS Workshop Tab  select Dealer Installed Accessory or Accessory Installation.

SSM 47080

Service Bulletin/Repair Instructions

2010-2018 various vehicles equipped with SYNC or SYNC 3 may not function when attempting to find or use the Spotify app via AppLink. As of an update released on 1/15/2018 Spotify will no longer be supporting their AppLink integration. No repair attempts should be attempted to correct this concern.

SSM 47060

Service Bulletin/Repair Instructions

The procedure in video has not changed. The new screen (D2BZ-18D395-A) installation is the same as the previous level part used in the video. The video is located under GSB G0000060.

TSB18-2024

Service Bulletin/Repair Instructions

Some 2011-2017 Fiesta vehicles may exhibit a lack of heat resulting from a frozen blower motor. This may be caused by snow entering through the cowl panel grille and prior screen assemblies. Snow may melt in the heating, ventilation and air conditioning (HVAC) case allowing water to enter the blower motor and freeze during a below freezing overnight soak. The blower motor fuse at location F4 in the power distribution box may also be open and the cabin air filter may be water saturated. Follow the Service Procedure steps to correct the condition.

SSM 47002

Service Bulletin/Repair Instructions

Some 2011-2017 Fiesta vehicles may exhibit various concerns following IPC replacement including odometer displaying incorrect English or Metric units and/or diagnostic trouble code (DTC) U2101 in multiple modules. If Programmable Module Installation (PMI) has been performed on the replacement IPC, disconnect the IPC, start a new Integrated Diagnostic System (IDS) or Ford J2534 Diagnostic Software (FJDS) session and perform a PMI on the IPC. Do not reconnect the IPC until after the IDS or FJDS states it is unable to communicate with the IPC, then allow the PMI process to complete. This will automatically load the correct configuration and address any related DTCs or symptoms.

SSM 47009

Service Bulletin/Repair Instructions

The Accessory (Wireless) Keyless Entry Keypad can only be used with vehicles that are factory built with Remote Keyless Entry (RKE). The master code for the Accessory (Wireless) Keyless Entry Keypad can be retrieved from FMCDealer - Parts and Service - Parts Product Line Information - Keys/Entry Devices - Aftermarket Keyless Entry Keypad Code Access. Access to this site is granted through Dealer Program Enrollment System (DPES) and Dealer Principal, General Manager or Parts and Service Director can authorize users. Once authorized the retrieval process for master code can be obtained. The master code for the Accessory Keyless Entry Keypad cannot be retrieved from the body control module(BCM) with a diagnostic tool.

14M02-S3

Service Bulletin/Repair Instructions

CERTAIN 2011 THROUGH 2015 MODEL YEAR FIESTA AND 2012 THROUGH 2016 MODEL YEAR FOCUS VEHICLES EQUIPPED WITH A DPS6 AUTOMATIC TRANSMISSION - TRANSMISSION CONTROL MODULE EXTENDED WARRANTY COVERAGE

SSM 46358

Service Bulletin/Repair Instructions

2011-2017 FIESTA AND 2012-2017 FOCUS SERVICE PIGTAIL FOR TRANSMISSION CONTROL MODULE CONNECTOR C1750A IS AVAILABLE. IF REPAIRS ARE NEEDED USE PART NUMBER FU2Z-14S411-VA. REPLACEMENT OF WIRING HARNESS 12A581 IS NO LONGER REQUIRED WHEN THIS CONNECTOR NEEDS SERVICING.

SSM 46295

Service Bulletin/Repair Instructions

TO HELP DIFFERENTIATE ENGINE OIL LEAKS FROM OTHER POSSIBLE SOURCES, A NEW WHITE-COLORED FLUORESCENT ENGINE OIL DYE IS AVAILABLE. WORKSHOP MANUAL (WSM), SECTION 303-00 HAS BEEN REVISED TO REFERENCE THE NEW WHITE-COLORED DYE. THE NEW WHITE FLUORESCENT DYE PROVIDES A DISTINCT WHITE GLOW TO IDENTIFY ENGINE OIL LEAKS. THE NEW WHITE FLUORESCENT DYE REQUIRES A PURE UV DIAGNOSTIC INSPECTION LAMP. THE WHITE-COLORED FLUORESCENT DYE AND PURE UV LAMP ARE NOW IN THE ROTUNDA CATALOG. DYE AND LAMP PART NUMBERS. GASOLINE ONLY DYE: 1 OUNCE BOTTLE 164-TP-33200601. DIESEL ONLY DYE: 8 OUNCE BOTTLE: 164-TP-3320-0008. PURE UV DIAGNOSTIC INSPECTION LAMP 164-TP8695 OR 164-R3748.

SSM 46210

Service Bulletin/Repair Instructions

SOME 2010-2016 EPAS EQUIPPED VEHICLES MAY EXHIBIT STEERING RELATED NOISES. THE WORKSHOP MANUAL (WSM) DIAGNOSTIC PROCEDURES HAVE BEEN UPDATED IN SECTION 211-02. WHEN DIAGNOSING AND REPAIRING EPAS STEERING NOISES USE THE UPDATED PROCEDURES.

SSM 46132

Service Bulletin/Repair Instructions

SOME 2008-2017 FORD/MERCURY/LINCOLN VEHICLES EQUIPPED WITH SYNC MAY GENERATE A VHR THAT IDENTIFIES A CONCERN WITH THE BRAKES AND SUSPENSION CATEGORY INDICATING SERVICE IS REQUIRED DUE TO A BRAKE SYSTEM WARNING LAMP BEING ILLUMINATED. IF THE PARK BRAKE WAS APPLIED WHEN THE VHR WAS GATHERING DATA FROM THE MAJOR VEHICLE SYSTEMS, THE BRAKES AND SUSPENSION MESSAGE WILL BE REPORTED AS THE VHR LOOKS FOR ANY WARNING LAMPS ILLUMINATED IN THE INSTRUMENT CLUSTER. RERUN THE VHR WITH THE ENGINE ON AND VEHICLE IN PARK, AND ENSURE THE PARK BRAKE IS DISENGAGED. IF THE SYNC VHR IS STILL REPORTING A CONCERN TO THE CUSTOMERS SYNC OWNERS ACCOUNT, REFER TO THE APPROPRIATE WORKSHOP MANUAL SECTION FOR DIAGNOSIS BY DTC OR SYMPTOM. STARTING IN 2015 NOT ALL SYNC EQUIPPED VEHICLES SUPPORT VHR, REFER TO THE OWNERS MANUAL FOR VHR OPERATION.

SSM 46102

Service Bulletin/Repair Instructions

Some vehicles may have a concern where the safety belt retractor webbing does not extract from the stowed position or exhibits excessive pressure on the occupant during use. This may be due to a normal condition which happens when the seatbelt retracts at a high rate of speed. The Workshop Manual, Section 501-20A General Procedures has been updated with a locked seatbelt retractor releasing procedure.

TSB 16-0129

Service Bulletin/Repair Instructions

Some 2011-2016 Fiesta and 2012-2016 Focus vehicles equipped with a DPS6 transmission may exhibit intermittent concerns of loss of transmission engagement while driving, intermittent no start or a loss of power. These symptoms are usually accompanied by an illuminated Check Engine lamp. Additional symptoms may include messages in the message center indicating hill start assist is not available, that parking aid malfunction/service is required or the transmission PRNDL/S gear selector on the instrument cluster may flash. Diagnostic trouble codes (DTCs) U0100, U0101, U1013 and/or P0606 will be present or stored in the powertrain control module (PCM) memory. Follow the Service Procedure steps to correct the condition.

SSM 46085

Service Bulletin/Repair Instructions

The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. The IDS has a limited refresh rate when reading these PIDs and cannot display quickly enough to validate a concern. The PCM automatically monitors these inputs more accurately and will set diagnostic trouble codes (DTCs) when appropriate. Using these PIDs for diagnostics will lead to inaccurate results and improper ETB replacements. If a concern is intermittent and no DTCs are present, refer to historical DTCs and the PC/ED, Section 3 No DTCs Present Index chart for further information.

14M01-S6

Service Bulletin/Repair Instructions

CERTAIN 2011 THROUGH 2014 MODEL YEAR FIESTA AND FOCUS VEHICLES EQUIPPED WITH A DPS6 AUTOMATIC TRANSMISSION - TRANSMISSION CLUTCH SHUDDER / TRANSMISSION INPUT SHAFT SEAL WARRANTY EXTENSION.

15B22-S2

Service Bulletin/Repair Instructions

CERTAIN 2011 THROUGH 2015 MODEL YEAR FIESTA AND 2012 THROUGH 2014 MODEL YEAR FOCUS VEHICLES EQUIPPED WITH A DPS6 AUTOMATIC TRANSMISSION - TRANSMISSION CONTROL MODULE REPROGRAMMING FOR OVERT TCM FAILURE WARNING.

TSB16-0109

Service Bulletin/Repair Instructions

SOME 2011-2015 FIESTA VEHICLES BUILT ON OR BEFORE 10/15/2014 AND 2012-2016 FOCUS VEHICLES EQUIPPED WITH A DPS6 AUTOMATIC TRANSMISSION MAY EXHIBIT EXCESSIVE TRANSMISSION CLUTCH SHUDDER ON LIGHT ACCELERATION. SOME VEHICLES MAY OR MAY NOT EXHIBIT TRANSMISSION FLUID LEAKING FROM THE CLUTCH HOUSING. FOLLOW THE SERVICE PROCEDURE STEPS TO CORRECT THE CONDITION.

SSM 45941

Service Bulletin/Repair Instructions

2011-2016 FIESTA AND 2012-2016 FOCUS WITH DPS6 TRANSMISSION HAVE A NEW CLUTCH AVAILABLE. THIS CHANGE AFFECTS TCM/PCM CALIBRATIONS. 2011-2013 FIESTA CALIBRATIONS HAVE NOT YET BEEN RELEASED, CONTINUE TO SERVICE WITH BV6Z-7B546-F CLUTCH, PERFORM ANY REPROGRAMMING WITH IDS RELEASE 101.01 ONLY. 2014-2016 FIESTA VEHICLES CONTINUE TO USE FA6Z-7B546-A CLUTCH AND ARE NOT AFFECTED BY CALIBRATION. 2012-2016 FOCUS CAN USE CLUTCH F1FZ-7B546-B FOLLOWING TSB 15-0120 AND FSA 14M01 AND CALIBRATIONS RELEASED WITH IDS 101.02. WORKSHOP MANUALS HAVE BEEN UPDATED TO INCLUDE A REPAIR VALIDATION CODE (RVC) IN DIAGNOSIS BY SYMPTOM, PINPOINT TEST A (FOCUS, 2014-15 FIESTA), PINPOINT TEST N (2011-2013 FIESTA). RVC CODE IS NOT REQUIRED ON WARRANTY CLAIMS AT THIS TIME. ALL PUBLICATIONS WILL UPDATE SOON, WHEN 2011-2013 FIESTA CALIBRATION IS RELEASED.

14M02-S2

Service Bulletin/Repair Instructions

CERTAIN 2011 THROUGH 2015 MODEL YEAR FIESTA AND 2012 THROUGH 2015 MODEL YEAR FOCUS VEHICLES EQUIPPED WITH A DPS6 AUTOMATIC TRANSMISSION - TRANSMISSION CONTROL MODULE EXTENDED WARRANTY COVERAGE

15B22-S1

Service Bulletin/Repair Instructions

CERTAIN 2011 THROUGH 2015 MODEL YEAR FIESTA AND 2012 THROUGH 2014 MODEL YEAR FOCUS VEHICLES EQUIPPED WITH A DPS6 AUTOMATIC TRANSMISSION - TRANSMISSION CONTROL MODULE REPROGRAMMING FOR OVERT TCM FAILURE WARNING

SSM-45854

Service Bulletin/Repair Instructions

DIAGNOSTIC TROUBLE CODE (DTC) P081C UNABLE TO CLEAR

SSM-45815

Service Bulletin/Repair Instructions

AIR CONDITIONING (A/C) INOPERATIVE - DIAGNOSTIC TROUBLE CODE (DTC) P0645

16B02M

Service Bulletin/Repair Instructions

49 CFR Part 579.5 Monthly Communications - March 2016

16-0044

Service Bulletin/Repair Instructions

DPS6 - NO START AND/OR TRANSMISSION ENGAGEMENT OR LOSS OF POWER WITH DTCS U0100, U0101, U1013, U3003 AND/OR P0606 ISSUE Some 2011-2016 Fiesta and 2012-2016 Focus vehicles equipped with a DPS6 transmission may exhibit intermittent concerns of loss of transmission engagement while driving, intermittent no start or a loss of power. These symptoms are usually accompanied by an illuminated Check Engine lamp. Additional symptoms may include messages in the message center indicating hill start assist is not available, that parking aid malfunction/service is required or the transmission PRNDL/S gear selector on the instrument cluster may flash. Diagnostic trouble codes (DTCs) U0100, U0101, U1013, U3003 and/or P0606 will be present or stored in the powertrain control module (PCM) memory.

TSB160044

Service Bulletin/Repair Instructions

DPS6 - no satart and/or transmission engagement or loss of power with DTCS u0100, U00101, U1013, U3003 AND/OR P0606

14M01

Service Bulletin/Repair Instructions

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

14M01S5

Service Bulletin/Repair Instructions

Customer satisfaction Program 14M01 - Supplement #5 Certain 2011 thr ough 2014 Model Year Fies ta and Focus vehicles equipped with a DKPS6 Automatic Transmission Transmission Clautch Shudder/Transmission Input Shaft Seal warranty Extension

TSB-14-0131

Service Bulletin/Repair Instructions

FORD: ON SOME VEHICLES, WITH LIGHT ACCELERATION, TRANSMISSION CLUTCH WOULD SHUDDER, EXCESSIVELY, AND POSSIBLY WOULD LEAK TRANSMISSION FLUID FROM CLUTCH HOUSING. MODEL 2011-14 FIESTA, FOCUS. *PE UPDATED 9/25/2015 *CN

CSP-15B-22

Service Bulletin/Repair Instructions

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

SB-14M02-SUP2

Service Bulletin/Repair Instructions

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

TSB-15-0120

Service Bulletin/Repair Instructions

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

TSB15-0120

Service Bulletin/Repair Instructions

FORD: 2012-2015 FOCUS AND 2011-2015 FIESTA MAY EXHIBIT TRANSMISSION FLUID LEAKAGE AND EXCESSIVE TRANSMISSION CLUTCH SHUDDER ON LIGHT ACCELERATION ON VEHICLES THAT HAVE A DPS6 AUTOMATIC TRANSMISSION *CN

TSB15-0121

Service Bulletin/Repair Instructions

FORD: 2011-2015 FIESTA AND 2012-2015 FOCUS MAY SHOW CONCERNS OF LOSS OF TRANSMISSION ENGAGEMENT WHILE DRIVING OR LOSS OF POWER *CN

SB-15B22

Service Bulletin/Repair Instructions

ON CERTAIN VEHICLES, TRANSMISSION CONTROL MODULE (TCM) HAD DEVELOPED ELECTRICAL CIRCUIT FAILURES, RESULTING IN AN INTERMITTENT TRANSMISSION ENGAGEMENT LOSS WHILE DRIVING OR A LACK OF POWER OR NO START AND SOFTWARE NEEDS TO BE REPLACED *CN

44863

Service Bulletin/Repair Instructions

FORD: NO SERVICE ACTION IS RECOMMENDED FOR THIS CONDITION. PLEASE USE AT YOUR DISCRETION. VARIOUS 2010-2015 VEHICLES MAY EXPERIENCE A TURBULENCE NOISE, SIMILAR TO AN HELICOPTER NOISE, AT HIGHWAY SPEEDS WHEN THE REAR DOOR WINDOW(S) OR SUNROOF ARE OPEN. *TA

ASI-45134

Service Bulletin/Repair Instructions

FORD: SOME VEHICLES EXPERIENCE INCORRECT DISPLAYS OF ENGLISH OR METRIC UNITS ODOMETER AND NEED INSTRUMENT PANEL CLUSTER (IPC) RECONFIGURED AND REPLACED. MODEL 2011-15 FIESTA. *PE

15-0043

Service Bulletin/Repair Instructions

FORD 2011-2014 MODEL YEAR FIESTA AND FOCUS VEHICLES EQUIPPED WITH A DPS6 AUTOMATIC TRANSMISSION WILL EXPERIENCE, ON LIGHT ACCELERATION, CLUTCH SHUDDERING. *LJ

15-0017

Service Bulletin/Repair Instructions

FORD FIESTA 2011-2015 EXTENDED WARRANTY FOR THE AUTOMATIC TRANSMISSION CONTROL MODULE. SEEE DOCUMET SEARCH BUTTON FOR OWNERS LETTER. *LJ

44852

Service Bulletin/Repair Instructions

FORD: 2011-2015 FORD FIESTA AND 2012-2014 FORD FOCUS VEHICLES EQUIPPED WITH A DPS6 TRANSMISSION WHEN USING SOLVENTS TO CLEAN THE DPS6 TRANSMISSION BELL HOUSING AND CLUTCH, SHOULD AVOID INPUT SHAFT SEAL EXPOSURE TO SOLVENT. *TA

ASI-44679

Service Bulletin/Repair Instructions

FORD: WHEN ATTEMPTING TO MONITOR, FROM TRANSMISSION CONTROL MODULE, AN INACCURATE READING APPEARS WHILE MONITORING APP1 PID, AND REQUIRED 30% ACCELERATION RATE OUTLINED IS PINPOINT TEST N (2011-13). MODEL 2011-15 FIESTA. *PE

CSP-14-M-01

Service Bulletin/Repair Instructions

FORD: DUE TO EXCESSIVE TRANSMISSION CLUTCH SHUDDERING THAT SOME VEHICLES EXPERIENCE DURING ACCELERATION, A LEAKING INPUT OF SHAFT SEALS CAUSE FLUID CONTAMINATION OF CLUTCH. MODEL 2011-14 FIESTA. *PE

CSP-14M01

Service Bulletin/Repair Instructions

FORD: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. DUE TO POSSIBLE CONTAMINATION FLUID OF CLUTCH, CAUSING A LEAKAGE INPUT SHAFT SEALS, THE TRANSMISSION WILL EXPERIENCE EXCESSIVE SHUDDER OF CLUTCH DURING LIGHT ACCELERATION. MODEL 2011-2014 FIESTA. *PE UPDATE 07/15/15 *TA

TSB-14-0101

Service Bulletin/Repair Instructions

FORD: ENGINE NOISES (WHIRRING, BUZZ OR SAW) IS HEARD AFTER A COLD START BETWEEN 950-1200 RPM FROM TIMING BELT COVER. *PE

TSB-14-101

Service Bulletin/Repair Instructions

FORD: AFTER A COLD START, THE TIMING BELT COVER IS EMITTING A WHIRRING, BUZZ OR SAW TYPE NOISE FROM ENGINE. MODEL 2012-2014 FIESTA. *PE

TSB-14-0066

Service Bulletin/Repair Instructions

FORD: THERE IS A SCRAPING OR GRINDING NOISE COMING FROM TRANSMISSION DURING COLD AMBIENT TEMPERATURES, WHILE COASTING. MODEL 2012-2013 FIESTA. *PE

TSB-14-0047

Service Bulletin/Repair Instructions

FORD: WHEN TAKING OFF FROM A STOP, USING LIGHT ACCELERATION, THE AUTOMATIC TRANSMISSION WOULD EXHIBIT AN INTERMITTENT TRANSMISSION SHUDDER AND MAY OR MAY NOT BE LEAKING TRANSMISSION FLUID FROM CLUTCH HOUSING. MODEL 2011-2014 FIESTA, FOCUS. *PE

TSB-14-0021

Service Bulletin/Repair Instructions

FORD: DUE TO SNOW ENTERING THROUGH COWL TOP AREA AND MELTING, ALLOWING THE WATER TO ENTER BLOWER MOTOR AND WHEN ITS BELOW FREEZE OVERNIGHT, REFREEZES, CAUSING A LACK OF HEAT RESULTING FROM FROZEN BLOWER MOTOR. MODEL 2011-2014 FIESTA. *PE

TSB-12-12-7

Service Bulletin/Repair Instructions

FORD: BLOWER MOTOR FREEZES AFTER SNOW MELTS OR WATER ENTERS, DURING OVERNIGHT BELOW TEMPERATURES, CAUSING A LACK OF HEAT. MODELS 2011-2013 FIESTA. *PE UPDATED 1/15/14. *PE

ASI-44283

Service Bulletin/Repair Instructions

FORD: DURING COLD AMBIENT TEMPERATURES, AND AT LIGHT ACCELERATION OR COASTING, A GRINDING, SCRAPING NOISE IS HEARD, BETWEEN 20-50 MPH. MODEL 2012-2013 FIESTA, FOCUS. *PE

ASI-44209

Service Bulletin/Repair Instructions

FORD: A MESSAGE IS DISPLAYED REGARDING THE TRANSMISSION OVER HEATING, DUE TO DIAGNOSTIC TROUBLE CODES (DTC) AND MESSAGE CAN BE DISPLAY WITHOUT OVERHEATING OF TRANSMISSION. MODEL 2011-2014 FIESTA, FOCUS.

ASI-44184

Service Bulletin/Repair Instructions

FORD: TRANSMISSION FLUID LEAKED ON CLUTCH ASSEMBLY AND BY USING METAL PARTS CLEANER, CONTAINING 60% ACETONE OR 60% HEPTANE, EFFECTIVELY, WILL CLEAN FLUID. MODEL 2011-2014 FIESTA, FOCUS. *PE

ASI-44205

Service Bulletin/Repair Instructions

FORD: THE NOISE COMING FROM ENGINE, LIKE BUZZING OR SAWING, WHEN RPM RANGE IS 950 AND 1200 AND CAN BE PINPOINTED, BY USING A STETHOSCOPE, BACK TO TIMING BELT TENSIONER AREA AND REPLACING TIMING BELT TENSIONER OR BELT FAIL TO CORRECT PROBLEM. MODEL 2012-2014 FIESTA. *PE

ASI-44139

Service Bulletin/Repair Instructions

FORD: SOME VEHICLES MAY EXPERIENCE A HOOD CABLE BUZZ NOISE LIKE AN EXHAUST TYPE OF NOISE, FROM DRIVERS SIDE EXTERIOR BULKHEAD DURING LIGHT/MEDIUM ACCELERATION AFTER COASTING IN 3RD GEAR. MODELS 2011-2013 FIESTA. *PE

TSB-13-6-17

Service Bulletin/Repair Instructions

FORD:LINCOLN: ON SOME VEHICLES, THERE ARE VARIOUS RELATED CONCERNS ABOUT THE SYNC FEATURES, SUCH AS SYNC FEATURES INOPERATIVE, LACK OF OR SLOW RESPONSE TO PHONE AND VOICE BUTTON OPERATION. MODELS 2012-2013 FOCUS, E-SERIES, EDGE, EXPEDITION, FUSION, EXPLORER, F-150, F-250, NAVIGATOR, 2013-2014 FLEX, 2012-2014 FIESTA, MUSTANG, 2013 ESCAPE, C-MAX, TAURUS, 2012 MKZ. *PE

TSB-13-5-12

Service Bulletin/Repair Instructions

FORD: ON SOME VEHICLES, WHEN COASTING BETWEEN 50-20MPH (80-32KM/H), A SCRAPING OR GRINDING NOISE CAN BE HEARD DURING COLD AMBIENT TEMPERATURE. MODEL 2012-2013 FIESTA. *PE

AS1-32241

Service Bulletin/Repair Instructions

FORD: ON VARIOUS VEHICLES WITH MY TOUCH,AFTER ANY APIM PROGRAMMING, REPLACEMENT OR DISCONNECT FROM FRONT DISPLAY INTERFACE MODULE (FDIM), TOUCHSCREEN CALIBRATION MUST BE PERFORMED. MODEL YEARS 2011-2013. NO MODELS LISTED. *PE

ASI-32234

Service Bulletin/Repair Instructions

FORD: ENGINE NOISE LIKE A BUZZ OR SAW, OCCURRING WITH A RANGE OF 950RPM AND 1200RPM ON SOME VEHICLES, AND CAN BE PINPOINTED BACK TO TIMING BELT TENSIONER, IF STETHOSCOPE IS USED. 2012-2013 FIESTA. *PE

CSP-11B31

Service Bulletin/Repair Instructions

FORD: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. CERTAIN MODEL YEAR VEHICLES HAVE AN IMPROPERLY BALANCED CLUTCH ASSEMBLY. THIS WILL CAUSE A VIBRATION FELT THROUGH THE SEAT AND/OR STEERING WILL WHILE IN PARK, FIRST GEAR AND NEUTRAL POSITION. *PE

Reading this report

Complaint counts are reports filed with NHTSA, not failure rates. A common model collects more of them than a rare one that breaks more often.