Technical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.
SSM 46477
Service Bulletin/Repair Instructions
2016-2017 FOCUS RS MODELS ARE SHIPPED WITH FRONT COIL SPRING SPACERS THAT KEEP THE SUSPENSION FROM BOTTOMING OUT AND TO PROVIDE RAMP CLEARANCE DURING SHIPPING. THE VEHICLE IS SHIPPED WITH A STICKER ON THE WINDSHIELD AND SECTION 2 IN THE PDI SERVICE RECORD DIRECTS THE TECHNICIAN TO REMOVE THE BLOCKS PRIOR TO CUSTOMER DELIVERY. FAILURE TO REMOVE THE SPACERS WILL RESULT IN A ROUGHER THAN NORMAL RIDE AND WILL MAKE NOISE WHILE DRIVING. PLEASE SHARE THIS SSM WITH YOUR SALES AND PDI DEPARTMENTS.
SSM 45956
Service Bulletin/Repair Instructions
2016 FOCUS RS MODELS ARE SHIPPED WITH FRONT COIL SPRING SPACERS THAT KEEP THE SUSPENSION FROM BOTTOMING OUT AND TO PROVIDE RAMP CLEARANCE DURING SHIPPING. THE VEHICLE IS SHIPPED WITH A STICKER ON THE WINDSHIELD AND SECTION 2 IN THE PDI SERVICE RECORD DIRECTS THE TECHNICIAN TO REMOVE THE BLOCKS PRIOR TO CUSTOMER DELIVERY. FAILURE TO REMOVE THE SPACERS WILL RESULT IN A ROUGHER THAN NORMAL RIDE AND WILL MAKE NOISE WHILE DRIVING. PLEASE SHARE THIS SSM WITH YOUR SALES AND PDI DEPARTMENTS.
16B10
Service Bulletin/Repair Instructions
In some of the affected vehicles, the front control/display interface module (FCDIM) may have been unintentionally programmed for the European market instead of the North American market