Technical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.
SSM 55131
Service Bulletin/Repair Instructions
Some 2025-2026 Aviator/Explorer/Expedition/F-150/Mustang Mach-E/Nautilus/Navigator vehicles may exhibit the hands-free BlueCruise feature intermittently/consistently unavailable when BlueCruise is active and when traveling in a "Blue Zone". Speed sign recognition may also be inaccurate. If there are no active relevant diagnostic trouble codes (DTC) present and the issue persists after multiple key cycles and if the BlueCruise System Health Check passes, download and run the "TCU - Reset Telematics Control Unit (TCU) Module" application using the latest software level of the Ford Diagnosis and Repair System (FDRS). If the condition is resolved, inform customers that this may be a temporary fix and engineering is currently working on a solution expected in Q4 2026. Monitor Professional Technician System (PTS) for additional information and schedule service appointments for customers once the repair becomes available. For claiming, use causal 14G229 and labor operations 12651D and 12651D4. If the condition persists after a test drive, refer to Workshop Manual (WSM), Section 419-03B for normal
SSM 55071
Service Bulletin/Repair Instructions
Some 2025-2026 Aviator/Explorer/Expedition/F-150/Mustang Mach-E/Navigator vehicles may exhibit the hands-free BlueCruise feature intermittently/consistently unavailable when BlueCruise is active and when traveling in a "Blue Zone". Speed sign recognition may also be inaccurate. If there are no active relevant diagnostic trouble codes (DTC) present and the issue persists after multiple key cycles and if the BlueCruise System Health Check passes, download and run the "TCU - Reset Telematics Control Unit (TCU) Module" application using the latest software level of the Ford Diagnosis and Repair System (FDRS). If the condition is resolved, inform customers that this may be a temporary fix and engineering is currently working on a solution expected in Q4 2026. Monitor Professional Technician System (PTS) for additional information and schedule service appointments for customers once the repair becomes available. For claiming, use causal 14G229 and labor operations 12651D and 12651D4. If the condition persists after a test drive, refer to Workshop Manual (WSM), Section 419-03B for normal diagnosti
SSM 55031
Service Bulletin/Repair Instructions
Some 2021-2026 Ford/Lincoln vehicles may exhibit various symptoms including but not limited to the auto start/stop system not operating as intended with a "Check Charging System" message in the instrument panel cluster (IPC) while the charging system is operating properly with no charging related diagnostic trouble codes (DTC) stored. This may be due to someone using an aftermarket programmer to change the body control module (BCM) configuration to disable the auto start/stop system or perform other unsupported programming modifications. To correct this condition on F-150 and Bronco vehicles, download and run the Ford Diagnosis and Repair System (FDRS) application titled "BCM-Charging System Configuration Correction". Running this application will determine if the BCM configuration was modified by the customer and if so, provide the option to return the configuration back to factory settings. For other vehicle models exhibiting concerns related to unsupported aftermarket BCM programming, submit a Technical Support Request (TSR) requesting support to revert the BCM configuration
SSM 55021
Service Bulletin/Repair Instructions
Some 2025-2026 Bronco/Bronco Sport/Corsair/F-150/F-Super Duty/Maverick/Mustang/Mustang Mach-E/Ranger vehicles may exhibit a no audio/sound condition. This may be due to the software in the audio control module (ACM). To determine if it is a software concern, disconnect the vehicle's 12-volt battery cables for 10 minutes and reconnect. If the concern is still present, continue with normal diagnostics in Workshop Manual (WSM), Section 415-00 Information and Entertainment System > General Information > Diagnosis and Testing and repair as necessary outside of this article. If the no audio/sound concern is resolved, reprogram the ACM using the latest software level of the Ford Diagnosis and Repair System (FDRS). For claiming, use causal part 18C869 and labor operations 10654C, 12651D and 12651D4.
SSM 55008
Service Bulletin/Repair Instructions
Some 2021-2026 Ford vehicles may exhibit inoperative heated/cooled seats, heated steering wheel and/or front/rear defrost features after a remote start is performed through the Ford mobile application or with the key fob. Customers may also experience heated/cooled seats, heated steering wheel and/or front/rear defrost features turning on in unexpected conditions such as during warmer weather. These features will operate normally when commanded in the center display screen. This may be due to the customer not setting up their "Climate Settings" through the Ford mobile application. To correct this condition, inform the customer they should perform a remote start from the Ford mobile application and then adjust the "Climate Settings" in the Ford mobile application as desired. These settings only need to be set once and will persist through subsequent remote starts. Heated and cooled seats will be set to Level 2 when turned ON via "Climate Settings" in the Ford mobile application during a remote start event. This is normal operating characteristic. This condition does not affect vehicle durability and no a
TSB 26-2324
Service Bulletin/Repair Instructions
Some of the vehicles listed in the Model statement above may exhibit a distorted or muffled sound originating from the center speaker. This may be due to a deformed speaker cone.
SSM 54995
Service Bulletin/Repair Instructions
Some 2023-2026 Mustang Mach-E vehicles equipped with a lithium iron/ion phosphate (LFP) standard range battery (minor feature code HTHAH) may exhibit a battery energy control module (BECM) state of health reading that over-estimates the actual high voltage battery state of health after a BECM replacement directed by the Workshop Manual (WSM). This may be due to the software in the BECM. To correct this condition, download and run the "BECM-High Voltage Battery Capacity Relearn" application using the Ford Diagnosis and Repair System (FDRS) scan tool. For claiming, use causal part 10B687 and labor operations 12651D and 12651D4. The engineering team is currently working on a permanent software solution which is expected to be available in Q4 of 2026. If a vehicle exhibits this concern, submit a Global Concern Report (GCR). To submit a report, click on the "Submit Global Concern Report (GCR)" link at the upper right of the Professional Technician System (PTS) Vehicle ID screen (vehicle identification number ÝVIN¨ required) and fill out the form. Do not use the "Report A Problem" link to submit a report for
SSM 54991
Service Bulletin/Repair Instructions
Some 2023-2026 Mustang Mach-E vehicles equipped with a lithium iron/ion phosphate (LFP) standard range battery (minor feature code HTHAH) may exhibit a battery energy control module (BECM) state of health reading that over-estimates the actual high voltage battery state of health after a BECM replacement directed by the Workshop Manual (WSM). This may be due to the software in the BECM. To correct this condition, download and run the "BECM-High Voltage Battery Capacity Relearn" application using the Ford Diagnosis and Repair System (FDRS) scan tool. For claiming, use causal part 10B687 and labor operations 12651D and 12651D4. The engineering team is currently working on a permanent software solution which is expected to be available in Q4 of 2026.<br /><br /> If a vehicle exhibits this concern, submit a Global Concern Report (GCR). To submit a report, click on the "Submit Global Concern Report (GCR)" link at the upper right of the Professional Technician System (PTS) Vehicle ID screen (vehicle identification number ÝVIN¨ required) and fill out the form. Do not use the "Report A Problem" link to submit
SSM 54918
Service Bulletin/Repair Instructions
Some of the following vehicles: 2025-2026 Mustang Mach-E vehicles built on or before 27-Jan-2026 2025-2026 Maverick/Bronco Sport vehicles built on or before 20-Jan-2026 2024-2026 Nautilus vehicles built on or before 02-Dec-2025 2023-2026 Escape/Corsair may exhibit reduced steering assist and a "Power Steering Assist Fault" message displayed in the instrument panel cluster (IPC) with the diagnostic trouble code (DTC) U2016:47 only, and no other steering DTCs stored in the power steering control module (PSCM). To correct this condition, reprogram the PSCM using the latest software level of the Ford Diagnosis and Repair System (FDRS). For claiming, use causal part 3C529 and labor operations 3504E and PSCM. If a software update is not available for the PSCM, the PSCM is already at the latest software level. Refer to Workshop Manual (WSM), Section 211-02 for normal diagnostics. If the vehicle does not exhibit any observable symptoms described above and the DTC is only present in continuous memory, this DTC should be ignored. No further service action
SSM 54811
Service Bulletin/Repair Instructions
2022-2026 Mustang Mach-E vehicles built on or after 03-Jan-2022 are no longer equipped with a hands free liftgate system. The vehicle is not misbuilt. The addition of any parts is not a warrantable repair. Do not submit a claim for this condition.
SSM 54765
Service Bulletin/Repair Instructions
Some 2025-2026 Bronco, Bronco Sport, F-Super Duty, Maverick, Mustang, Mustang Mach-E, Ranger and Transit vehicles may exhibit a no audio/sound condition. This may be due to the software in the audio control module (ACM). To determine if it is a software concern, disconnect the vehicle's 12-volt battery cables for 10 minutes and reconnect. If the concern is still present, continue with normal diagnostics in Workshop Manual (WSM), Section 415-00 Information and Entertainment System > General Information > Diagnosis and Testing and repair as necessary outside of this article. If the no audio/sound concern is resolved, engineering is currently working on a solution for this condition that is expected by September 2026. Replacement or reprogramming of the ACM and or audio digital signal processing module (DSP) may not resolve this condition at this time. Monitor Professional Technician System (PTS) for additional information and schedule service appointments for customers once the repair becomes available. If a customer's vehicle exhibits this concern, submit a Vehicle Concern Report.
SSM 54665
Service Bulletin/Repair Instructions
Some 2026 F-150/Bronco/Ranger/Mustang Mach-E vehicles may exhibit a blank center display screen after deactivating transport mode. To correct the condition, cycle the ignition from On/Ready to Off. Open, close and lock the door and let the vehicle sit for a minimum of 5 minutes. Reprogramming or replacement of any modules will not correct the condition. If the concern continues, refer to Workshop Manual (WSM), Section 415-00 Information and Entertainment System for normal diagnostics.