19M01
Service Bulletin/Repair Instructions
Customer Satisfaction Program 19M01: Certain 2013-2018 Model Year Police Interceptor Utility Vehicles Equipped with a 3.7L Engine - Catalytic Converter Extended Coverage
Vehicle report
2013 FORD POLICE INTERCEPTOR UTILIT
Service bulletins
16 bulletinsTechnical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.
TSB 19-2186
Service Bulletin/Repair Instructions
Some 2011-2015 Explorer/Police Interceptor Utility vehicles may exhibit front window glass that jumps/chatters during up/down movement. This may be due to various conditions in the window motor including excessive drive gear backlash, bushing wear, and/or excessive end play. To resolve the condition, follow the Service Procedure steps to replace the window motor, window motor connector, window regulator, upper glass run, and door glass.
17B25A
Service Bulletin/Repair Instructions
Certain 2013-2017 Model Year Police Interceptor Utility Vehicles - Exhaust Odor and Carbon Monoxide Complaints
17B22
Service Bulletin/Repair Instructions
Certain 2013-2016 Model Year Police Interceptor Utility Vehicles - Power Steering Control Module Software Reprograming
TSB 16-0166
Service Bulletin/Repair Instructions
SUPERCEDES TSB 16-0165: SOME 2011-2015 EXPLORER VEHICLES MAY EXHIBIT AN EXHAUST ODOR IN THE VEHICLE WITH THE AUXILIARY CLIMATE CONTROL SYSTEM ON. CUSTOMERS MAY INDICATE THE ODOR SMELLS LIKE SULFUR, OR THAT EXHAUST ODORS ARE ENTERING THE VEHICLE CABIN. THIS CONDITION MAY BE WORSENED WHEN THE CLIMATE CONTROL SYSTEM IS IN RECIRCULATE MODE AND THE VEHICLE IS HEAVILY ACCELERATED FOR AN EXTENDED PERIOD. WHETHER AND TO WHAT EXTENT ANY CUSTOMER OR OCCUPANT OF A 2011-2015 EXPLORER VEHICLE EXPERIENCES THE EXHAUST ODOR WILL BE AFFECTED BY DRIVING HABITS, WEATHER AND INDIVIDUAL SENSITIVITIES. FOLLOW EACH AND EVERY STEP OF THE TSB SERVICE PROCEDURE IN PROCEDURE 1 TO IMPROVE THE CONDITION.
CSP-16-N-01
Service Bulletin/Repair Instructions
PAINT PEELING AND/OR RUST AROUND LOCK CYLINDER ON LIFTGATE OR LUGGAGE COMPARTMENT LID
44863
Service Bulletin/Repair Instructions
FORD: NO SERVICE ACTION IS RECOMMENDED FOR THIS CONDITION. PLEASE USE AT YOUR DISCRETION. VARIOUS 2010-2015 VEHICLES MAY EXPERIENCE A TURBULENCE NOISE, SIMILAR TO AN HELICOPTER NOISE, AT HIGHWAY SPEEDS WHEN THE REAR DOOR WINDOW(S) OR SUNROOF ARE OPEN. *TA
ASI-45238
Service Bulletin/Repair Instructions
FORD: ON CERTAIN PARTICULAR VEHICLES, THE PROCEDURE FOR PROGRAMMING REMOTE KEYLESS ENTRY (RKE) WAS CHANGED AND NOW USES A MORE HIGHER PROTOCOL SECURITY FOR RKE FOB AND NOT USED ON PREVIOUS 8 KEY CYCLE MODEL. MODEL 2016 POLICE UTILITY. *PE
CSP-14B05
Service Bulletin/Repair Instructions
LINCOLN: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. ON CERTAIN VEHICLES, POWERTRAIN CONTROL MODULE NEED AN UPDATED CALIBRATION DUE TO AN ACCELERATED CATALYST DEGRADATION AND LOST OF AN EFFICIENT CATALYST, WITH MALFUNCTION INDICATOR LAMP (MIL) ILLUMINATED WITH P0420 AND/OR P0430. MODEL 2013-14 MKS, MKT LIVERY, POLICE INTERCEPTOR SEDAN, INTERCEPTOR UTILITY. *PE
ASI-44671
Service Bulletin/Repair Instructions
FORD: DUE TO AN ELECTRIC INTERFERENCE BY ADD ON POLICE RADIOS AND EQUIPMENT, ON SOME VEHICLES, THE TIRE PRESSURE MONITOR SYSTEM (TPMS) LAMP WOULD BE ON AND/OR ONE OR MORE TIRE SENSORS WON'T PROGRAM. *PE
ASI-44439
Service Bulletin/Repair Instructions
FORD: ON CERTAIN POLICE VEHICLES, THE WATTAGE OF HEADLAMP BULBS MUST MEET CERTAIN BULB LIFE AND PHOTOMETRIC REQUIREMENTS AND WOULD BE REPLACED WITH PHILLIPS HIR2 LL AND/OR SYLVANIA 9005 HL, IF WATTAGE IS DIFFERENT. MODEL 2013-2014 POLICE SEDAN, UTILITY. *PE
ASI-44451
Service Bulletin/Repair Instructions
FORD: SOME MODEL VEHICLES MANUAL FOR POWERTRAIN CONTROL/EMISSION DIAGNOSTIC (PC/ED) HAS BEEN UPDATED REGARDING IMPROVED COOLING FAN CIRCUIT DUE TO A LACK OF AIR CONDITIONING, A MALFUNCTIONING INDICATOR LAMP (MIL) AND OVERHEATING. *PE
ASI-44359
Service Bulletin/Repair Instructions
FORD: ON SOME VEHICLES, FAILURE TO COMMUNICATE, WITH AN ERRATIC CLIMATE CONTROL SYSTEM, TO HEATING VENTILATION AIR CONDITIONING (HVAC) MODULE, IS DUE TO WATER CONTAMINATION AND/OR CORROSION TO WIRING JUMPER CONNECTOR ON UTILITY. MODEL 2013-2014 POLICE UTILITY/SEDAN. *PE
ASI-44315
Service Bulletin/Repair Instructions
FORD: DUE TO FUEL VAPOR LINE NOT BEING CONNECTED PROPERLY (FULLY SEATED) TO UNDERSIDE OF FUEL DELIVER MODULE (FDM), WHICH LEADS TO CARBON CANISTER SATURATED WITH LIQUID FUEL AND A FUEL ODOR, SLOW FILL, OR HESITATION OR STUMBLE, OCCURS WHILE DRIVING. MODEL 2013 EXPLORER, TAURUS, MKS, FLEX, MKT, FUSION, MKZ, POLICE INTERCEPTOR, AND SEDAN. *PE
ASI-44333
Service Bulletin/Repair Instructions
FORD: DUE TO EXCESSIVE LUBE LOSS FROM PTU, OR INTERNAL PTU FAILURE, SOME TRUCKS, WILL EXPERIENCE CONTAMINATION OR SLUDGING OF PTU LUBE, RESULTING IN AN INCREASED INTERNAL LUBE TEMPERATURE. MODEL 2011-2014 EXPLORER, TAURUS SHO. *PE
ASI-32283
Service Bulletin/Repair Instructions
FORD: DUE TO AN ELECTRICAL INTERFERENCE, ON SOME POLICE UTILITY UNITS, A TIRE PRESSURE MONITOR SYSTEM (TPMS) LAMP ON AND/OR ONE OR MORE TIRE SENSORS WON'T PROGRAM, ARE CAUSED BY ADD ON POLICE RADIOS AND EQUIPMENT. MODELS 2013 POLICE UTILITY. *PE
Reading this report
Complaint counts are reports filed with NHTSA, not failure rates. A common model collects more of them than a rare one that breaks more often.