19M01
Service Bulletin/Repair Instructions
Customer Satisfaction Program 19M01: Certain 2013-2018 Model Year Police Interceptor Utility Vehicles Equipped with a 3.7L Engine - Catalytic Converter Extended Coverage
Vehicle report
2014 FORD POLICE INTERCEPTOR UTILIT
Service bulletins
5 bulletinsTechnical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.
TSB 19-2186
Service Bulletin/Repair Instructions
Some 2011-2015 Explorer/Police Interceptor Utility vehicles may exhibit front window glass that jumps/chatters during up/down movement. This may be due to various conditions in the window motor including excessive drive gear backlash, bushing wear, and/or excessive end play. To resolve the condition, follow the Service Procedure steps to replace the window motor, window motor connector, window regulator, upper glass run, and door glass.
17B25A
Service Bulletin/Repair Instructions
Certain 2013-2017 Model Year Police Interceptor Utility Vehicles - Exhaust Odor and Carbon Monoxide Complaints
17B22
Service Bulletin/Repair Instructions
Certain 2013-2016 Model Year Police Interceptor Utility Vehicles - Power Steering Control Module Software Reprograming
TSB 16-0166
Service Bulletin/Repair Instructions
SUPERCEDES TSB 16-0165: SOME 2011-2015 EXPLORER VEHICLES MAY EXHIBIT AN EXHAUST ODOR IN THE VEHICLE WITH THE AUXILIARY CLIMATE CONTROL SYSTEM ON. CUSTOMERS MAY INDICATE THE ODOR SMELLS LIKE SULFUR, OR THAT EXHAUST ODORS ARE ENTERING THE VEHICLE CABIN. THIS CONDITION MAY BE WORSENED WHEN THE CLIMATE CONTROL SYSTEM IS IN RECIRCULATE MODE AND THE VEHICLE IS HEAVILY ACCELERATED FOR AN EXTENDED PERIOD. WHETHER AND TO WHAT EXTENT ANY CUSTOMER OR OCCUPANT OF A 2011-2015 EXPLORER VEHICLE EXPERIENCES THE EXHAUST ODOR WILL BE AFFECTED BY DRIVING HABITS, WEATHER AND INDIVIDUAL SENSITIVITIES. FOLLOW EACH AND EVERY STEP OF THE TSB SERVICE PROCEDURE IN PROCEDURE 1 TO IMPROVE THE CONDITION.
Reading this report
Complaint counts are reports filed with NHTSA, not failure rates. A common model collects more of them than a rare one that breaks more often.