Vehicle report
Technical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.
13802
SOME VEHICLES MAY EXHIBIT AN INTERMITTENT LOSS OF INTEGRATED CONTROL PANEL (ICP) ILLUMINATION. AUDIO AND CLIMATE CONTROLS CONTINUE TO OPERATE DURING THE ICP'S LOSS OF ILLUMINATION CONDITION. THIS MAY BE CAUSED BY A FAULTY INTERNAL RIBBON CABLE CONNECTION IN THE ICP. *TT
8016
SOME VEHICLES MAY EXHIBIT AN INTERMITTENT LOSS OF INTEGRATED CONTROL PANEL (ICP) ILLUMINATION. **MR**
Complaint counts are reports filed with NHTSA, not failure rates. A common model collects more of them than a rare one that breaks more often.