Technical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.
TSB 23-2394
Service Bulletin/Repair Instructions
This article supersedes TSB 23-2326 to remove a DTC from the Issue and Action. Some 2021-2023 Mustang Mach-E built on or before 15-Sep-2023 and 2022-2023 E-Transit vehicles may experience an illuminated powertrain malfunction (wrench) indicator with diagnostic trouble codes (DTC) U3000:16, U3000:64, U3000:04 and/or U3000:45 in the off-board charging controller (OBCC) module and the high voltage (HV) battery will not charge using a level 3 direct current (DC) fast charging station/electrical vehicle supply equipment (EVSE). This may be due to the software in the OBCC. To correct the condition, follow the Service Procedure to reprogram the OBCC.
22B48 S1
Service Bulletin/Repair Instructions
Certain 2021-2022 Model Year Mustang Mach-E and 2022 Model Year E-Transit Vehicles - Off-Board Charger Controller Module Programming Technical Information update
SAN-Vol1 I1
Service Bulletin/Repair Instructions
The Service Awareness Newsletter is an informal communication that contains information that may not be presently available in a TSB, SSM, GSB, or other electronic communication. This article includes information on warranty, technical service tips and other service information.
22B48
Service Bulletin/Repair Instructions
Certain 2021-2022 Model Year Mustang Mach-E and 2022 Model Year E-Transit Vehicles - Off-Board Charger Controller Module Programming Some Mustang Mach-E, and E-Transit battery electric vehicles (BEV) may experience inability to charge at certain charging stations
SSM 51563
Service Bulletin/Repair Instructions
Some 2021-2023 Transit, 2022-2023 E-Transit vehicles built on or before 17-feb-2023 may exhibit an uncommanded/erratic wipers and/or washer operation. It may also exhibit diagnostic trouble code (DTC) B1131, an inoperative left headlamp, and/or inoperative horn. This may be due to a poor connection at ground G110 in the left side of the engine compartment. To correct the condition, inspect ground G110 and verify eyelet anti-rotational tab is properly located and ground fastener is properly secured. Refer to Wiring Diagram, Cell 010. For claiming, use causal part 14401 and M-Time.
TSB 23-2014
Service Bulletin/Repair Instructions
This article supersedes TSB 22-2355 to update the vehicle model years affected. Some 2021-2023 Mustang Mach-E, 2022-2023 e-Transit and F-150 Lightning vehicles may experience inoperative level 3 charging with an illuminated Charger Service Required indicator in the instrument panel cluster (IPC) and diagnostic trouble codes (DTCs) P0D93:00, P0D94:00, P0D98:00, P0D9E:00 and/or P0DA0:00 in the secondary on-board diagnostic module (SOBDM). If the charging cord is removed from the charge port without the lock/release button fully pressed, this can damage the charge port locking pin actuator and disable level 3 charging for the next charging session. To correct the condition, follow the Service Procedure to replace only the charge port lock actuator.
SSM 51370
Service Bulletin/Repair Instructions
Some 2022-2023 Transit/E-Transit vehicles may experience an inaccurate air discharge temperature when the EATC is operating in auto or manual mode and the temperature set to 60ðF (15.5ðC) or above. During this condition, the system commands full or mostly heat and the air discharge temperature will only reduce in the LO setting. This may be due to calibration in the heating, ventilation and air conditioning (HVAC) module. Engineering is aware of the concern and is currently working on a solution, expected in 2nd Quarter 2023. Inform the customer that Ford is currently investigating this concern and they can continue to drive the vehicle. Monitor OASIS for updates.
TSB 22-2496
Service Bulletin/Repair Instructions
This article supersedes TSB 22-2402 to update the vehicle model years affected. Some 2021-2022 Mustang Mach-E base model (non-GT) built on or before 25-Jul-2022, 2022-2023 e-Transit vehicles built on or before 17-Sep-2022 may experience an illuminated powertrain malfunction (wrench) indicator with diagnostic trouble codes (DTC) P1A3C, U3000:16, U3000:64, U3000:04 and/or U3000:45 in the off-board charging controller (OBCC) module and the high voltage (HV) battery will not charge using a level 3 direct current (DC) fast charging station/electrical vehicle supply equipment (EVSE). This may be due to OBCC software. To correct the condition, follow the Service Procedure to reprogram the OBCC.
TSB 22-2491
Service Bulletin/Repair Instructions
Some 2021-2022 Mustang Mach-E built on or before 17-Sep-2022, 2022 e-Transit vehicles may exhibit an illuminated red triangle indicator lamp with diagnostic trouble code (DTC) P27B4 stored in the secondary on-board diagnostic control module C (SOBDMC) or the charge status indicator (CSI) is blinking red with DTC P0A7F stored in the battery energy control module (BECM) and/or P0CF7 stored in the secondary on-board diagnostic control module A (SOBDM). This may be due to an unsecured plug-in electric vehicle supply equipment (EVSE). To correct the condition, follow the Service Procedure to reprogram the SOBDM.
SSM 51137
Service Bulletin/Repair Instructions
Some 2021-2022 Mustang Mach-E/Escape plug-in hybrid electric vehicle (PHEV), 2020-2022 Aviator PHEV, and 2022 Transit battery electric vehicle (BEV) vehicles may experience an illuminated powertrain malfunction (Wrench) indicator and/or malfunction indicator lamp (MIL) with secondary on board diagnostic control module (SOBDM) diagnostic trouble code (DTC) U3000:49. This may be due to an internal SOBDM concern. To correct the concern, replace the SOBDM following Workshop Manual, Section 414-03B Removal and Installation, Secondary On-board Diagnostic Control Module. For claiming use base part # 10B689 and the applicable labor operations of Section 10 of the Service Labor Time Standards (SLTS) Manual.
SSM 51095
Service Bulletin/Repair Instructions
Some 2021-2022 Mustang Mach-E, 2022 F-150 Lightning/e-Transit may experience diagnostic trouble codes (DTCs) P1A10 in the secondary on-board diagnostic module C (SOBDMC) and U3012 in the battery energy control module (BECM) after a low voltage service disconnect (LVSD). If both DTCs have set simultaneously, this may be due to the LVSD not being fully seated. Inspect the LVSD C1001 for being fully seated which is located on the left side of the under hood compartment. Refer to Workshop Manual (WSM), Section 414-03A High Voltage Battery > Mounting and Cables > General Procedures.
TSB 22-2355
Service Bulletin/Repair Instructions
Some 2021-2022 Mach-E, 2022 Transit BEV and F-150 Lightning vehicles may experience inoperative level 3 charging with an illuminated Charger Service Required indicator in the instrument panel cluster (IPC) and diagnostic trouble codes (DTCs) P0D93:00, P0D94:00, P0D98:00, P0D9E:00 and/or P0DA0:00 in the secondary on-board diagnostic module (SOBDM). If the charging cord is removed from the charge port without the lock/release button fully depressed, this can damage the charge port locking pin actuator and disable level 3 charging for the next charging session. To correct the condition, follow the Service Procedure to replace only the charge port lock actuator.
TSB-STO2022-002
Service Bulletin/Repair Instructions
This Service bulletin is related to the exhaust fan that we install on the roof. After seeing an increasing trend in warranty calls regarding leaks, we launched an investigation into the source of the leaks and found the exhaust fan seal to be the culprit. The repair procedure outlined below has been successfully tested and incorporated into our current production process. There are no safety risks involved rather unwanted water penetration into the van.
SSM 50923
Service Bulletin/Repair Instructions
Some 2021-2022 Mach-E, 2022 Transit battery electric vehicle (BEV)/F-150 Lightning vehicles may experience concerns with DC fast charge dropouts at certain EVgo Fat Boy charging stations with a red flashing charge status indicator (CSI), a charge failure notification on the touchscreen panel and the FordPass app. To correct the condition, update the off-board charger controller (OBCC) module to the latest software level of the Ford Diagnosis and Repair System (FDRS) scan tool. For claiming, use causal part 14G672 and actual time for the labor operation.