Vehicle report
Technical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.
15-205-16R
This bulletin announces new reprogramming file availability and the software installation procedure to address additional operational concerns received from the field and listed below involving ?Gen 2? F10 Navigation and Display Audio units with 7? display.
510660
According to the attached letter from Daimler AG/Mercedes-Benz; ?Daimler AG (DAG), the manufacturer of the Mercedes-Benz Sprinter vehicles, has determined that the glass cover of the exhaust gas temperature sensor (upstream of turbocharger B16/11) on certain Model Year 2011 ? 2015 Sprinter vans could break when exposed to extreme high or low temperatures. This could result in incorrect temperature sensor readings. If this occurs the ?Check Engine? light will be illuminated and the vehicle will experience a loss of power and enter into a limp home mode.?
Complaint counts are reports filed with NHTSA, not failure rates. A common model collects more of them than a rare one that breaks more often.