Technical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.
512020
Service Bulletin/Repair Instructions
According to Ford Recall 25V793: "According to Ford’s records, the remedy software for Safety Recall 20S73 may not have been installed correctly during a prior dealership visit. Because the correct software may not have been installed on your vehicle, the underlying condition specified in Safety Recall 20S73 may still exist. On your vehicle, it may be possible that the engine cover insulation does not fully extend to the perimeter of the factory engine cover. This may result in elevated temperatures at certain areas of the engine cover surface in the passenger compartment on both driver and passenger sides. Direct and continuous contact with exposed skin at these locations may increase the risk of skin irritation and/or a minor burn.
511967
Service Bulletin/Repair Instructions
According to Ford recall 25V442 / 25S72: "On your vehicle, it may be possible an error in the SYNC software can cause SYNC system instability concerns and/or a failure to preserve certain settings across ignition cycles. This may result in an intermittent blank image while in reverse or rear-view image remaining on display after reverse driving has ended. Other non-safety related symptoms may be present such as a black infotainment screen, incorrect language setting, and/or potential inability to perform software updates. A rear-view camera that intermittently displays a blank image while in reverse can reduce the driver’s view of what is behind the vehicle, increasing the risk of a crash. A rear-view camera that remains on after the backing event has ended can distract the driver, increasing the risk of a crash."
511869
Service Bulletin/Repair Instructions
According to GM Recall 24V702: "The brake lines in these cutaway vehicles may not meet the recommended clearance to the GM-provided body mounts. If brake lines contact the body mounts, the brake line may experience wear or damage that could lead to a brake fluid leak. A brake fluid leak can result in reduced stopping performance or inoperative service brakes, increasing the risk of a crash.
511640
Service Bulletin/Repair Instructions
According to General Motors Recall 23V247: "These vehicles are equipped with an unused circuit that a final-stage manufacturer may elect to use to install an optional rear HVAC system. If the final-stage manufacturer leaves the circuit's connectors or cut wires unsealed, exposure to moisture or contamination may, over time, cause corrosion. This could result in high current draw through the circuit at the vehicles' lower left side B-pillar. Unintended release of excessive heat from the circuit may pose a risk of a vehicle fire and increase the risk of injury."
341646
Service Bulletin/Repair Instructions
The Tire Pressure Monitoring System (TPMS), on some Ford E450 chassis may experience intermittent loss of signal at one of the wheels and display a fault on the information center of the dashboard. This fault should clear itself through normal operation of the vehicle. However, should the concern repeat, this document is produced as a dealer aid for customer satisfaction is wanted.
511606
Service Bulletin/Repair Instructions
As per recall 23V100. Mercedes-Benz AG (âÃÂÃÂMBAGâÃÂÃÂ), the manufacturer of Mercedes-Benz vehicles, has determined that on certain Sprinter (907 platform) vehicles, the fuse layout of the interior blower motor might not meet the requirements for prolonged operation at the highest blower setting. Influenced by certain premises, such as ambient and assembly space temperatures as well as usage, this could lead to an increase of the transitional resistance between fuse and fuse holder and thus, to a limit-exceeding heat development in the area of the fuse holder. Consequently, a risk of fire during operation and a risk of injury cannot be ruled out.
511570
Service Bulletin/Repair Instructions
According to the Interim Recall Notice Received by Mercedes-Benz concerning 22V796: "Mercedes-Benz AG has determined that on certain Sprinter vehicles, a component of the park lock system might wear extraordinarily due to specific driver parking practices and impair safe parking of the vehicle. If the vehicle is not properly secured in accordance with parking instructions in the operator's manual (including usage of the parking brake), it cannot be ruled out that the vehicle might roll away from its parked position under certain circumstances. Thus, the risk of an accident could increase. The driver will not receive a warning due to the nature of the failure mechanism. It is important that the driver ensures that the manual parking brake is engaged to adequately secure the vehicle against rolling away. Additionally, the parking level "P" is only to be inserted when the vehicle is completely stationary. The customer can find precise information on the parking process and on correct vehicle securing in their operator manual. Owners who notice any issues with the automatic transmission park lock function may contact their nearest Mercedes-Benz service partner immediately and have an appointment arranged for the vehicle to be inspected."
511567
Service Bulletin/Repair Instructions
*Notice* This was received by Mercedes-Benz Canada - This was a recall conducted in Canada by Mercedes-Benz. To Forest River's knowledge, only vehicles manufactured and shipped into Canada are affected. According to Mercedes-Benz AG Group (MBAG): Mercedes-Benz AG Group (MBAG) has determined that on certain MY 2019-2020 Sprinter vehicles with diesel engines, the control unit software may not meet OBD functionality specifications. In the potentially affected vehicles, several OBD diagnostics and functions of the engine control unit, transmission control unit, and dosing control unit might not meet OBD functionality specifications. In case of the described issue, there is no impact on emissions, safety or drivability. There are no specific precautions to be taken with respect to the subject issue until the corrective measures are implemented.
511568
Service Bulletin/Repair Instructions
According to Mercedes-Benz Recall 22V360: âÂÂThe communication module's SIM card could become disabled and prevent a connection with a mobile phone network. In this case, the digital owner's manual as well as the automatic eCall function would not be available, which could preclude or delay the arrival of emergency responders. This could increase the risk of an injury following an emergency event.âÂÂ
511520
Service Bulletin/Repair Instructions
MBAG Recall 22V360 has determined that on certain Mercedes-Benz Sprinter vehicles, the communication module's SIM card might become disabled and prevent a connection with a mobile phone network. In this case, the manual as well as the automatic eCall function would not be available, which could preclude or delay the arrival of emergency responders. This might increase the risk of an injury following an emergency event. The supplier of the SIM card will update the SIM profile of the communication modules on the affected vehicles. This update is planned to be performed over-the-air with no workshop visit being required. If the over-the-air update cannot be successfully completed, the customer will be notified and advised to visit an authorized dealer to have the update performed.
511508
Service Bulletin/Repair Instructions
This is a Mercedes-Benz Recall that Forest River is passing through. Forest River is not conducting any campaign separately other than notifying our owners and dealers of the Mercedes-Benz Campaign 21V055. USA: 178 Vehicles MBAG has determined that on certain Mercedes-Benz Sprinter vehicles, the software design of the communication module may fail to communicate the correct vehicle's location for the emergency call system ("eCall") in the event of a crash. Depending on the crash scenario, a temporary drop in the on-board electrical voltage system may occur. If this occurs, the wrong location may be transmitted during an eCall. As a result, the arrival of emergency responders could be delayed, which could increase the risk of injury.
511465
Service Bulletin/Repair Instructions
MBAG was notified of customer complaints claiming a van had "rolled away" after the driver had selected the Park ("P") gear position and P was displayed to the driver in the instrument cluster. MBAG confirmed that if the vehicle is not properly secured in accordance with the parking instructions in the vehicle Operator's Manual, in particular by always engaging the parking brake after shifting to P, the vehicle could roll from its parked position, which could increase the risk of a crash. Always secure the van in accordance with the instructions in the Operator's Manual.
341238
Service Bulletin/Repair Instructions
This document is used to determine if a rear cross-member should be installed between the rear leveling jacks on any 2019 - 2021 Forester or Sunseeker Class C Motorhome.
511390
Service Bulletin/Repair Instructions
Mercedes-Benz AG (MBAG), the manufacturer of Mercedes-Benz and Freightliner vans, has determined that the software of the MBUX multimedia system might not meet specifications. Under very specific conditions, the MBUX multimedia system might not start and the display might remain black, or could reboot unintentionally after 50 seconds of initial startup. Accordingly, the rearview camera image might not be displayed or the display might be interrupted which could increase a risk of a crash or injury.
341382
Service Bulletin/Repair Instructions
Your 2021 model year Chevrolet Express may have a Vehicle Emissions Control Information (VECI) label which may have the incorrect On-Board Diagnostic (OBD) system noted.
511346FINAL
Service Bulletin/Repair Instructions
Attached is the Final Notification from Mercedes-Benz. Mercedes-Benz AG has determined that on certain Mercedes-Benz Sprinter vehicles the retaining washer on the bolt connecting the brake pedal to its bearing block may loosen over time. If the retaining washer loosens, over time it could detach from the bolt. In the worst-case scenario and with ongoing use of the brake pedal, the bolt may slip out of the bearing block on one side. If this occurs, the brake light switch may become permanently activated, even when the brake pedal is not pressed. If the braking lights were permanently illuminated it would not be possible for following traffic to determine the intention of the vehicle, increasing the risk of a crash. As soon as the bolt has slipped out of the bearing block on one side, the driver may notice the brake pedal to feel as if it is moving in a circular formation when being depressed. Owners who notice any issues with the mount of brake pedal on bearing block may contact their nearest Mercedes-Benz service partner immediately and have an appointment arranged for the vehicle to be inspected.
511362
Service Bulletin/Repair Instructions
The retaining washer and bolt that connect the brake pedal to the bearing block may come loose and detach. This could cause the brake lights to stay illuminated, even when the brake pedal is not pressed.
831334
Service Bulletin/Repair Instructions
It was discovered that the manufacturing plant did not cut a stress relief line in the upper deck Driver Side and in on certain models, Passenger Side under the slide room(s). The upper deck in the Impression Fifth-Wheel needs to flex, without the "stress relief cut" the sidewall filon may crack under the slide room(s).
511346
Service Bulletin/Repair Instructions
Mercedes-Benz AG has determined that on certain Mercedes-Benz Sprinter vehicles the retaining washer on the bolt connecting the brake pedal to its bearing block may loosen over time. If the retaining washer loosens, over time it could detach from the bolt. In the worst-case scenario and with ongoing use of the brake pedal, the bolt may slip out of the bearing block on one side. If this occurs, the brake light switch may become permanently activated, even when the brake pedal is not pressed. If the braking lights were permanently illuminated it would not be possible for following traffic to determine the intention of the vehicle, increasing the risk of a crash. As soon as the bolt has slipped out of the bearing block on one side, the driver may notice the brake pedal to feel as if it is moving in a circular formation when being depressed. Owners who notice any issues with the mount of brake pedal on bearing block may contact their nearest Mercedes-Benz service partner immediately and have an appointment arranged for the vehicle to be inspected.
511324
Service Bulletin/Repair Instructions
Mercedes-Benz AG ("MBAG"), the manufacturer of Sprinter vans, has decided that a defect which relates to motor vehicle safety exists in certain Model Year 2019 - 2020 Mercedes-Benz Sprinter vehicles. MBAG has determined that on certain Mercedes-Benz Sprinter vehicles, the software design of the communication module may fail to communicate the correct vehicle's location for the emergency call system ("eCall") in the event of a crash. Depending on the crash scenario, a temporary drop in the on-board electrical voltage system may occur.
511275
Service Bulletin/Repair Instructions
As per Mercedes-Benz Recall 2020-545; MBAG has determined that on certain Mercedes-Benz Sprinter vehicles, the hydraulic power steering return line hoses might detach at their connection points under certain operating conditions, which could cause hydraulic fluid to leak, resulting in the loss of power steering assist. If the hydraulic power steering hose detaches, the driver will still have manual steering functionality, but increased steering effort will be needed, particularly at low speeds. Sudden loss of power steering assist as well as the loss of hydraulic steering fluid to the road surface may increase the risk of a crash.
511279
Service Bulletin/Repair Instructions
As per Mercedes-Benz Recall 2020-545; Mercedes-Benz AG has determined that on certain vehicles, the wiring harness for the telematics control unit could get stuck between the brake light switch and the brake pedal. If this happens, the brake lights could remain on. Additionally, the vehicle could be started and could be shifted into gear without the need to press the brake pedal. It is also possible that if a driver exits the vehicle through the cargo compartment, the transmission may not shift to Park automatically. This could result in unintended vehicle movement. A vehicle that moves unexpectedly could create the risk of a crash. Brake lights that do not work properly could result in road users being confused of the driver's intentions, and increase the risk of a crash.
511233
Service Bulletin/Repair Instructions
An intermittent connection may occur between the connector block of the electronic control unit (âECUâ) and the connector pins for the Supplemental Restraint System (âSRSâ) wiring harness. The SRS may detect resistance, which could lead to warning lights illuminating on the instrument cluster.
34-03142016-0148
Service Bulletin/Repair Instructions
Your VIN?s for Forester - FR2401WSD, FR2431SF, FR3051SF and Sunseeker - SS2400WSD, SS2430SF, SS3050SF; slide-out mechanism has been identified by the supplier of the slide-out as potentially containing a production error.. If your unit contains the production error, the slide-out motor will turn but will not engage the gear at the top or the bottom of the slide-out. As a result, the slide-out will fail to extend or retract.