CXA 03_26_ABS LA Fault
Other
CX Advocate for 1810/02 ABS longitudinal acceleration fault (TSB-54-104-WST,TSB-54-379-FTL)
Vehicle report
Technical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.
CXA 03_26_ABS LA Fault
CX Advocate for 1810/02 ABS longitudinal acceleration fault (TSB-54-104-WST,TSB-54-379-FTL)
FleetCom_ESC Warning Lamp
Fleet Communications for TSB-54-379-FTL & TSB-54-104-WST ESC warning lamp and ECU replacement
TSB-54-379-FTL
Revised Technical Service Bulletin for ESC Warning Lamp and ECU Replacement
FleetCom_Heater Core
Fleet Communications for Heater Core Plugging
FleetCom_Oil Plug Loc
Fleet Communications for NFD Lower Oil Plug Location - SP Axles
CXA 10_25_Air Dryer Purge
CX Advocate for Experiencing Excessive Purging from Air Dryer
CXA_10_25_Conmet Oil Pan
CX Advocate for ConMet Oil Pan Insert Additional Issues
MYCOM_09022025-1
My Communications for UFI 0-Ring Announcement
PB33-004-FTL
Parts Bulletin for Tie Rod Assembly Part Breakdown
SS3124-FTL
Service Solution for Legacy M2 Bulkhead Module (BHM) Replacement and Diagnosticlink Issue
CXA 3_25_NOx
CX Advocate for NOx conversion low faults
CXA 3_25_SAS01T to SAS03T
CX Advocate for SAS01T to SAS03T replacement (TSB54-373-FTL, TSB54-097-WST)
CXA 2_25_NOx
CX Advocate for NOx conversion low faults
CXA 2_25_Turbo Oil Drain
CX Advocate for turbo oil drain cracking
TSB54-373-FTL
Technical Service Bulletin for SAS01T to SAS03T Replacement Information
CXA 1_16_CARB Truck Chec
CX Advocate for CARB tightening the Readiness Criteria applied to On-Board Diagnostic (OBD) test submissions for the Clean Truck Check.
CXA 1_16_DD13 Altitude
CX Advocate for DD13 Gen 5 engines operating at high altitude experience EGR slow response fault.
CXA 1_16_NOx
CX Advocate for NOx conversion low faults
CXA 1_16_Seat Occupancy
CX Advocate for repairing seat occupancy sensor (TSB 91-016-FTL)
CXA 1_16_Turbo Oil Drain
CX Advocate for turbo oil drain cracking
TSB35-039-FTL
Technical Service Bulletin for Detroit New Final Drive Standard Performance Forward Carrier Change to Top Performance Passive Lube Management
CXA 11_21_CARB Truck Chec
CX Advocate for CARB tightening the Readiness Criteria applied to On-Board Diagnostic (OBD) test submissions for the Clean Truck Check.
CXA 11_21_M2, SD Transfer
CX Advocate for M2 and SD Vehicles Transfer Case Failures Due to Excessive Vehicle Speed (SS 3155-FTL)
TSB91-016-FTL
Technical Service Bulletin for Repairing Seat Occupancy Sensor for ISRI, SEARS and National Truck Seats
SS1032998-FTL
Service Solution for M2 mirror wind noise
WI24-019
Warranty Information letter for Detroit Line or Line Seal, High Pressure Fuel Injector Standard Repair Time Updates
PB01-009
Parts Bulletin for Powertrain Power Distribution Module (PTPDM) Kit Replacement
SS3155-FTL
Service Solution for M2 and SD Vehicles Transfer Case Failures Due to Excessive Vehicle Speed
CXA_10_17_CARB Truck Chec
CX Advocate for CARB tightening the Readiness Criteria applied to On-Board Diagnostic (OBD) test submissions for the Clean Truck Check.
SS1023366-Detroit
Service Solution for Detroit Successful Regen Reference for GHG17 DD Engines
CXA 9_24_MDEG Updates
CX Advocate for MDEG Updates
CXA 9_24_NFD fill plug
CX Advocate for NFD fill plugs
CXA 8_24_Conmet Oil Pan
CX Advocate for ConMet Oil Pan Insert Additional Failures
CXA 8_24_MDEG Updates
CX Advocate for MDEG Updates
CXA 7_24_Conmet Oil Pan
CX Advocate for ConMet Oil Pan Insert Additional Failures
CXA 7_24_MDEG Updates
CX Advocate for MDEG Updates
CXA 7_24_NOx
CX Advocate for NOx conversion low faults. Update to CXA 6_24_NOx submission.
CXA 06_24_Clutch Bolts
CX Advocate communication for clutch bolts
CXA 06_24_NOx
CX Advocate communication for NOx conversion low faults
TSB35-042-FTL
Technical Service Bulletin for New Final Drive Over Heat Diagnostic
SF672 POSTCARD LARGE
Field Service Campaign Owner Reminder Postcard large population
SF672 POSTCARD SMALL
Field Service Campaign Owner Reminder Postcard small population
VSWP Customer Letter
Customer letter regarding variable speed water pump.
MYCOM_05142024-1
My Communications for SSI DEF Header Warranty Policy Extension for B6 7 Engines Model Years 2017-2021
CumminsB6.7SSI
Extended Warranty Policy for certain Cummins B6.7 engines with SSI DEF headers for EPA and CARB Emissions Reporting
SS3144-FTL
Service Solution for DEF Pump Wiring for Cummins CM2450 Engine Controller
FL974
Revised Emissions Recall: Cummins DEF Sensor Shortage. REVISION: Some vehicles formerly in Group F have been moved to Group G and have been assigned a new part number as specified in Table 1. An SRT for 'Calibration Code Only: Update or Confirm' has been added, as shown in Table 2, to be used when a new DEF header is not required. There have been some other minor changes to the work instructions and SRT times.
ICI24-006
Important Campaign Information letter for FL974 - Revised Bulletin & Population
SF672_V4
Revised Field Service Campaign for Common Telematics Platform Software Update
SF672
Field Service Campaign for Common Telematics Platform Software Update
ICI23-010
Important Campaign Information letter communicating that SF660 Field Service Campaign is Replaced by FL967.
SF660A
Revised Field Service Campaign for Drag Link Tapered Joint
SF660
Field Service Campaign for Drag Link Tapered Joint
SB54-295
Revised Freightliner Service Bulletin for Replacing an Auto Baud Rate Detecting Bulkhead Module with a Fixed Baud Rate BHM. Description of Revisions: This bulletin replaces the version dated 02/01/2016. Information about auto baud rate connections has been included.
SB49-042
Freightliner Service Bulletin for DEF Connector Reinforcement Caps.
SF613
ConMet Front Hub to Rotor Fasteners. On certain vehicles, the front rotor nuts may not be torqued to manufacturer specification. Loose components could cause damage to the ABS tone rings, the ABS sensors, and the anchor plate mounting fasteners.
SB60-176
Freightliner Service Bulletin for Insulated Automatic Transmission Cover Plate. Some Business Class M2 and 108/114 Severe Duty vehicles equipped with a compressed natural gas (CNG) engine and automatic transmission may experience higher exhaust temperatures than vehicles equipped with a diesel engine.
SS1034797-2021
Service Solution for M2,108SD, 114SD Coolant Level Sensor P/N 06-93316-002. The Call Center has received several calls pertaining to this LCL sensor introduced to in 2018. The purpose of this solution is to bring better awareness to the sensor functions, fault codes generated, along with providing testing procedures used to validate the sensors condition. Additional information has been added.
SB54-320
Updated Service Bulletin for upgrading BHM software for switch expansion module fault SPN 698 FMI 7. This bulletin replaces the version dated 11/11/2019. Figure 3 has been updated with a new hardware part number. A procedure was added to the data download process.
WI21-009
Warranty Information letter announcing that DTNA is increasing the Standard Diagnostic Times (SDTs) shown. The updated after treatment system (ATS) diesel exhaust fluid (DEF) pump times will be applied to repair orders opened on or after April 12, 2021.
SF621
Freightliner Field Service Campaign for Freightliner Drag Link Cotter Pin. Errors found in the cotter pin installation process indicate that it may not have been completed properly. This may result in the cotter pin not being bent correctly or missing altogether.
SB54-328
Updated Freightliner Service Bulletin for Rerouting Wiring Harness to Reduce Chafing. This bulletin replaces the version dated 06/29/2020. Two new illustrations have been added to demonstrate proper application of butterfly tie straps on the transmission. ---Allison transmission wiring harness chafing causes disruption to gear engagement and fault code generation. To reduce chafing, the wiring is routed using stand off brackets and tie straps to minimize contact with the transmission parts. This bulletin applies to vehicles equipped with on-board diagnostics (OBDs) manufactured after 2016.
SB83-155
Updated Freightliner Service Bulletin for Espar Service Information. This bulletin replaces the version dated January 1, 2015. New Cascadia has been added to the model list.
WP21-007
Warranty Policy Letter for battery tags. DTNA determined that since adopting the AutoMeter BCT-460DTNA Powernet Assessment Tool (AutoMeter) as the required powernet system tester, not all battery tags have to be retained support Warranty-related claims.
SB49-038
Revised Freightliner Service Bulletin for netized Fill Neck for Six-Gallon DEF Tanks. A design change removed the magnets from the fill necks for some 6-gallon diesel exhaust fluid (DEF) tanks. If the vehicle is equipped with a non-magnetic fill neck 04-32529-000, it can be updated to a magnetic neck 04-32529-001. This bulletin replaces the version dated 04/18/2017. Updated availability of magnetic fill neck option for other diesel exhaust fluid (DEF) tank part numbers.
SB54-308
Freightliner Service Bulletin for Programming Chassis Electronic Control Units (ECUs) With DiagnosticLink.
20TS-08REV
Revised Technical Service Letter for Fault Code SPN 2629 FMI 10 on GHG21 936.917 DD8 Dual Stage Turbo with MCM Software Version 14.
21OEM-06
Starting on November 23, 2020, DiagnosticLink 8.13 (Build 4527) was made available. Current subscribers of DiagnosticLink 8.11 or 8.12 may upgrade to DiagnosticLink 8.13 at no cost. All DTNA Service shops & OEM locations are required to maintain the latest version of software on each of their stations.
ICI21-003
Superseding Letter to an Important Campaign Information Letter to announce a reimbursement available to dealers for travel to a customer's location to perform a recall or field service campaign. Potential travel reimbursement applies to DTNA truck dealers and Detroit Diesel distributors. Thomas Built Buses will be addressed separately. This letter supersedes ICI20-022R.
WI21-006
Warranty Information Letter for Detroit NOx Sensor Circuit Fault Codes - Claim Guidelines.
WI20-014R
Revised Warranty Information Letter for OWL and Warranty Manual Improvement: Sublets and Travel Time/Distance. In the spirit of continuous improvement, DTNA reviewed sublet-related policies and procedures. The goal was to improve language clarity and optimize processes. Revisions are in blue font.
WI21-004
Warranty Information Letter for Detroit Resources: Exploded View DD Platform and DT12 Posters. Detroit's TechComm team created visual aids for the network and released exploded view posters for DD platform engines. In early 2021, Detroit added multiple DT12 posters.
SS1034797
Service Solution for M2 108SD 114SD Coolant Level Sensor PN 06-93316-002. This bulletin was updated 1/28/2021 to reflect the removal of the backshell P/N 23-13302-633, as the added length of the backshell makes it difficult to route the harness around the lower mounting bolt of the surge tank.
SB35-036
Revised Freightliner Service Bulletin for Axle Flange Gasket Replaced with O-Ring. Revision removed steps instructing removal and installation of wheels. Daimler Trucks North America has released a new axle shaft to hub rubber O-ring (part number 11-30728-000) as a replacement for the paper gasket (part number 11-14418-000). The new O-ring will provide better sealing and is reusable. It is quicker and easier to use compared to the paper gasket, because using a paper gasket requires cleaning the hub when the axle shaft is removed.
SB42-079
Freightliner Service Bulletin for Access to Front Brake Zerk Fittings. Certain vehicles with Detroit front axles and Meritor EX-L front air disc brakes do not have access to the front brake zerk fittings for lubrication.
WP20-018R
Revised Warranty Policy Letter for Alliance/Mascot Aftermarket Warranty and Claim Filing. Revisions are in blue. With Mascot now in partnership with Detroit Reman and Alliance Parts, DTNA is pleased to announce that Mascot coverage has been added to OWL. Remanufactured Alliance/Mascot parts include transmission, differential, steering gear, and steering pump used in an on-highway vehicle applications. The Alliance/Mascot aftermarket warranty coverage period has not changed: depending on the part, coverage is for one (1) or two (2) years and current parts, labor, and reimbursement policies apply.
WP20-018
Warranty Policy Letter for Alliance/Mascot Aftermarket Warranty and Claim Filing. With Mascot now in partnership with Detroit Reman and Alliance Parts, DTNA is pleased to announce that Mascot coverage has been added to OWL. Remanufactured Alliance/Mascot parts include transmission, differential, steering gear, and steering pump used in an on-highway vehicle applications. The Alliance/Mascot aftermarket warranty coverage period has not changed: depending on the part, coverage is for one (1) or two (2) years and current parts, labor, and reimbursement policies apply.
20TS-08
Technical Service Letter for Fault Code SPN 2629 FMI 10 on GHG21 936.917 DD8 Dual Stage Turbo with MCM Software Version 14
CALFTL54-013
Customer Advisory Letter for Updating the RP170 Customer Access Connector and Adding Overlays for J1939. The Electrical Guide for M2106, M2112, 108SD, 114SD Body Builder Reference Guide Revision: D June 2019 incorrectly displays pins 2 and 3 of the customer access 8 pin connector on table 5 as Hot with crank, Ignition controlled battery (+) thru Disconnect switch (If disconnect switch specified).
SB54-278
Updated Freightliner Service Bulletin for Powernet Troubleshooting Guide - Batteries, Path, Alternator, and Starter. This bulletin replaces the version dated 5/31/2017. Information is added about the BCT-460DTNA PowerNet Assessment Tool. When troubleshooting Powernet issues, use the BCT-460DTNA PowerNet Assessment Tool. As of May 29, 2018, the AutoMeterî is the only Daimler-approved tool for troubleshooting vehicle Powernet issues.
17TS-05REV2
Revised Technical Service Letter for Detroit DT12 TCM GHG17 Only; Bootloader Update. On Detroit DT12 equipped vehicles, it may be necessary to complete an additional step in the programming process when updating the TCM software.
TechTalk4725
Tech Talk discussion about power steering fluid.
TechTalk7679
Tech Talk discussion on repair verification for codes like 'low air flow' when a trailer is not available.
20CSA-15
Customer Service Announcement for Release of DiagnosticLink 8.12 Service Pack 2. On Thursday, September 3, 2020, Service Pack (SP) 2 for DiagnosticLink 8.12 Standard and Professional will be made available to download from the Detroit Diesel server.
ICI20-022R
Revised letter is to announce a reimbursement available to dealers for travel to a customer's location to perform a recall or field service campaign. Potential travel reimbursement applies to DTNA truck dealers and Detroit Diesel distributors. Thomas Built Buses will be addressed separately.
ICI20-024
Important Campaign Information letter announcing that SF605 for LED Step Lighting has been suspended. It has been determined that a change in the procedure is necessary. A second Important Campaign Information letter will be posted when the changes have been made and the campaign is reactivated.
ICI20-022
Important Campaign Information letter announcing Dealer Travel for Campaign Performance. This letter is to announce a reimbursement available to dealers for travel to a customerÃÂÃÂÃÂâÃÂÃÂÃÂÃÂÃÂÃÂÃÂÃÂs location to perform a recall or field service campaign.
WI20-012
Warranty Information Letter informing that to ensure that DTNA policies and service network practices align, the Warranty Department will be revising the Warranty Manual.
WI20-014
Warranty Information Letter for OWL and Warranty Manual Improvement: Sublets and Travel Time/Distance. In the spirit of continuous improvement, DTNA reviewed sublet-related policies and procedures. The goal was to improve language clarity and optimize processes.
SB31-043
Freightliner Service Bulletin for Non-Airliner Rear Suspension Crossmember Fastener Change. With the start of production on March 2, 2020, the fasteners used to assemble the non-Airliner rear suspension (bogie) crossmember have changed. The rear suspension bogie crossmember gussets to the C-channel will be assembled with 5/8 - 18 fasteners. This change includes a revision to a higher friction nut that requires an increase in tightening torque. The new higher friction nut can be identified by its green color.
20CSA-10
Customer Service Announcement informing that Service Pack (SP) 1 for DiagnosticLinkÃÂÃÂÃÂÃÂÃÂÃÂÃÂî 8.12 Standard and Professional is available to download from the Detroit Diesel server.
20OEM-05
OEM and distributor announcement for DiagnosticLink 8.12 (Build 4527) was made available. All DTNA Service shops & OEM locations are required to maintain the latest version of software on each of their stations.
20TS-05
Technical Service Letter for EPA10, GHG14, GHG17 Diesel Particulate Filter (DPF) Compatibility. Note: This document supersedes 14 TS-25 and 15 TS-8. Detroit Diesel has determined that some, Diesel Particulate Filters (DPFs) are compatible in pairs and or can be mixed together within EPA10 and GHG14 Systems. For 1-BOX and Two-Box Configuration Aftertreatment Systems (ATS), this is only possible when the filters are used in accordance with Tables 1 and 2 shown below. All other DPFs, NOT mentioned below, are NOT compatible.
SB54-334
Service Bulletin for Front Lighting Ground Splice Pack Failure. The left and right hood lighting of these vehicles have separate ground paths to the frame and use the same splice pack parts. The splice packs are part of the hood commodity and located near the headlight assemblies. These splice packs can fail, resulting in either the left or right lighting becoming intermittent or inoperative.
20CSA-09
Customer Service Announcement for DiagnosticLink Software Update Reminder. Due to various software changes and fixes, vehicles will require DiagnosticLink 8.12 to perform functional programming. Failure to use this version may cause errors, incomplete programming, and poor vehicle performance. Because of this, all DiagnosticLink 8.09 installed versions will be disabled as of Thursday, July 23, 2020.
SB60-171
Service Bulletin for Guidelines for Cleaning and Disinfecting Cab Surfaces. The following guidelines are for cleaning and disinfecting commonly touched surfaces on the inside and outside of a vehicle. For best results, follow cleaning and disinfecting procedures fully and consistently. Ensure there is adequate ventilation when using chemicals. NOTICE: Wipe down fragile components carefully to avoid damaging the vehicle.
SF605
Field Service Campaign for LED Step Lighting. The frontwall harness that controls the LED step lighting is wired incorrectly. The frontwall harness will be repinned.
20CSA-08
Customer Service Announcement for Release of DiagnosticLink 8.12. On Wednesday, June 10, 2020, DiagnosticLink 8.12 will be made available for download from the ordering system. Current subscribers of DiagnosticLink 8.xx can upgrade to DiagnosticLink 8.12 at no cost. All DTNA service shops are required to maintain the latest version of software on each of their stations.
WI20-009
Warranty Information Letter for a Warranty Service Replacement Engine Program Clarification. Detroit established the Warranty Service Replacement Engine Program to support an unrepairable catastrophic engine failure due to manufacturing defect. To improve understanding and utilization of the program, DTNA is clarifying eligibility and engine returns.
20TS-03
Technical Service Letter for DD Heavy Duty Platform Belt Tensioner Change. A newly designed, dual-arm friction shoe damping tensioner was implemented for the DD Heavy Duty Platform.
WI20-008
Warranty Information Letter for Warranty Training Online. DTNA is pleased to announce the release of new Warranty-related training videos. The videos provide Warranty content in short instructional videos that are available on demand through the AftermarkeTV Video Channel icon on the Aftermarket Resource Center (ARC) home page.
WP20-006
Warranty Policy Letter for Handling for Authorized Service Location Part Transfers. To promote 24-hour throughput and maximum efficiency, DTNA is adjusting multiple handling policies: Launching a new handling allowance for parts ordered from another Authorized Service Location because the facing Part Distribution Center (PDC) is out of stock Retiring Detroit's Customer First Program
WP20-007
Warranty Policy Letter for Chassis Progressive Damage Policy Change. Effective for repair orders opened on or after April 27, 2020, if an Authorized Service Location installed a part which later has a warrantable failure, progressive damage and labor may be covered under the Aftermarket Parts Limited Parts Warranty (Parts Warranty).
WP20-005
Warranty Policy Letter for Handling Change: Over the Counter Aftermarket Parts Replacement Program. DTNA is pleased to announce that handling will increase to 33% for Misc. Replacement Part type claims filed under the Over the Counter (OTC) Aftermarket Parts Replacement Program.
WI20-004
Warranty Information Letter for Warranty Long Block Program Change. The Detroit Reman Long Block Program has expanded. The expansion reduces complexity in ordering reman engines and promotes stocking reman engines to meet uptime commitments.
CALFTLWS000-01
Customer Advisory Letter for GWR Label Correction. Freightliner 108SD/114SD, Coronado, New Cascadia, and Business Class M2 vehicles and Western Star 4700 and 4900 vehicles equipped with a certain tire rating have the wrong Component GWR label. DTNA is requesting the current Component GWR label be replaced with the correct label.
SB32-033
Freightliner Service Bulletin for Front Axle Spacer Replacement. This service bulletin replaces the version dated 05/01/2016. This bulletin is updated to include the parts list. Some vehicles may exhibit a lean (right or left) due to weight difference on the front suspension. While this does not affect the operation of the vehicle, it may be visually unpleasing to many customers. To correct this condition, replace the existing front axle spacer on the low side of the vehicle with a thicker one.
SB00-038
Freightliner Service Bulletin for vibration troubleshooting - finding the cause. This version replaces the version dated 5/1/14 and adds New Cascadia.
CALFTL54-001
Customer Advisory Letter on Powertrain PDM and Main PDM Bracket Modification
FAB248
Freightliner Action Bulletin FAB248 FRONT FRAME EXTENSION TOW HOOKS 10.30.17
SS1033180
Service Solution SS 1033180 BHM Fault Code SPN 524251 FMI 7 - Extr...
SS1032974
SS 1032974 High Oil Pressure on 2017 DTNA Vehicles Instrument Cluster Display
FAB210
Freightliner Action Bulletin FAB210 USB Charging Ports
FL688
Rear Brake Calipers and Anchor Plates.
FAB160
Freightliner Action Bulletin FAB160 Rock Guard
FAB161
Freightliner Action Bulletin FAB161 Watson and Chalin Suspension
FAB162
Freightliner Action Bulletin FAB162 Remote Stop Start
FAB155
Freightliner Action Bulletin FAB155 Polished stainless steel steps
SB4934
DEF Tank Coolant Valve O-Ring Kit
FAB152
Freightliner Action Bulletin FAB152 Chassis Module Relocation
FAB147
Freightliner Action Bulletin FAB147 Vehicle Data Recorder and Seat Belt Display
FAB149
Freightliner Action Bulletin FAB149 heated seats
FAB150
Freightliner Action Bulletin FAB150 Bumper guide lights
Complaint counts are reports filed with NHTSA, not failure rates. A common model collects more of them than a rare one that breaks more often.