FleetCom_Oil Plug Loc
Other
Fleet Communications for NFD Lower Oil Plug Location - SP Axles
Vehicle report
2019 FREIGHTLINER 114SD
Service bulletins
254 bulletinsTechnical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.
CXA 2_25_Turbo Oil Drain
Other
CX Advocate for turbo oil drain cracking
CXA 1_16_CARB Truck Chec
Other
CX Advocate for CARB tightening the Readiness Criteria applied to On-Board Diagnostic (OBD) test submissions for the Clean Truck Check.
CXA 1_16_DD13 Altitude
Other
CX Advocate for DD13 Gen 5 engines operating at high altitude experience EGR slow response fault.
CXA 1_16_Seat Occupancy
Other
CX Advocate for repairing seat occupancy sensor (TSB 91-016-FTL)
CXA 1_16_Turbo Oil Drain
Other
CX Advocate for turbo oil drain cracking
TSB35-039-FTL
Service Bulletin/Repair Instructions
Technical Service Bulletin for Detroit New Final Drive Standard Performance Forward Carrier Change to Top Performance Passive Lube Management
CXA 11_21_CARB Truck Chec
Other
CX Advocate for CARB tightening the Readiness Criteria applied to On-Board Diagnostic (OBD) test submissions for the Clean Truck Check.
CXA 11_21_M2, SD Transfer
Other
CX Advocate for M2 and SD Vehicles Transfer Case Failures Due to Excessive Vehicle Speed (SS 3155-FTL)
TSB91-016-FTL
Service Bulletin/Repair Instructions
Technical Service Bulletin for Repairing Seat Occupancy Sensor for ISRI, SEARS and National Truck Seats
SS1032998-FTL
Other
Service Solution for M2 mirror wind noise
WI24-019
Warranty Program/Extension
Warranty Information letter for Detroit Line or Line Seal, High Pressure Fuel Injector Standard Repair Time Updates
PB01-009
Other
Parts Bulletin for Powertrain Power Distribution Module (PTPDM) Kit Replacement
SS3155-FTL
Other
Service Solution for M2 and SD Vehicles Transfer Case Failures Due to Excessive Vehicle Speed
CXA_10_17_CARB Truck Chec
Other
CX Advocate for CARB tightening the Readiness Criteria applied to On-Board Diagnostic (OBD) test submissions for the Clean Truck Check.
SS1023366-Detroit
Other
Service Solution for Detroit Successful Regen Reference for GHG17 DD Engines
CXA 9_24_MDEG Updates
Other
CX Advocate for MDEG Updates
CXA 9_24_NFD fill plug
Other
CX Advocate for NFD fill plugs
CXA 8_24_MDEG Updates
Other
CX Advocate for MDEG Updates
CXA 7_24_MDEG Updates
Other
CX Advocate for MDEG Updates
CALFTL13-002
Service Bulletin/Repair Instructions
Customer Advisory Letter for Proactive Air Compressor, Resonator, and Suction Line Replacement
CXA 06_24_Clutch Bolts
Other
CX Advocate communication for clutch bolts
CXA 06_24_NOx
Other
CX Advocate communication for NOx conversion low faults
TSB35-042-FTL
Service Bulletin/Repair Instructions
Technical Service Bulletin for New Final Drive Over Heat Diagnostic
SF672 POSTCARD LARGE
Service Campaign
Field Service Campaign Owner Reminder Postcard large population
SF672 POSTCARD SMALL
Service Campaign
Field Service Campaign Owner Reminder Postcard small population
VSWP Customer Letter
Other
Customer letter regarding variable speed water pump.
FL974
Service Bulletin/Repair Instructions
Revised Emissions Recall: Cummins DEF Sensor Shortage. REVISION: Some vehicles formerly in Group F have been moved to Group G and have been assigned a new part number as specified in Table 1. An SRT for 'Calibration Code Only: Update or Confirm' has been added, as shown in Table 2, to be used when a new DEF header is not required. There have been some other minor changes to the work instructions and SRT times.
ICI24-006
Service Bulletin/Repair Instructions
Important Campaign Information letter for FL974 - Revised Bulletin & Population
SF672_V4
Service Bulletin/Repair Instructions
Revised Field Service Campaign for Common Telematics Platform Software Update
SF672
Service Bulletin/Repair Instructions
Field Service Campaign for Common Telematics Platform Software Update
ICI23-010
Service Bulletin/Repair Instructions
Important Campaign Information letter communicating that SF660 Field Service Campaign is Replaced by FL967.
SF660A
Service Bulletin/Repair Instructions
Revised Field Service Campaign for Drag Link Tapered Joint
SF660
Service Bulletin/Repair Instructions
Field Service Campaign for Drag Link Tapered Joint
SB54-295
Service Bulletin/Repair Instructions
Revised Freightliner Service Bulletin for Replacing an Auto Baud Rate Detecting Bulkhead Module with a Fixed Baud Rate BHM. Description of Revisions: This bulletin replaces the version dated 02/01/2016. Information about auto baud rate connections has been included.
SB49-042
Service Bulletin/Repair Instructions
Freightliner Service Bulletin for DEF Connector Reinforcement Caps.
SB60-176
Service Bulletin/Repair Instructions
Freightliner Service Bulletin for Insulated Automatic Transmission Cover Plate. Some Business Class M2 and 108/114 Severe Duty vehicles equipped with a compressed natural gas (CNG) engine and automatic transmission may experience higher exhaust temperatures than vehicles equipped with a diesel engine.
SS1034797-2021
Service Bulletin/Repair Instructions
Service Solution for M2,108SD, 114SD Coolant Level Sensor P/N 06-93316-002. The Call Center has received several calls pertaining to this LCL sensor introduced to in 2018. The purpose of this solution is to bring better awareness to the sensor functions, fault codes generated, along with providing testing procedures used to validate the sensors condition. Additional information has been added.
SB54-320
Service Bulletin/Repair Instructions
Updated Service Bulletin for upgrading BHM software for switch expansion module fault SPN 698 FMI 7. This bulletin replaces the version dated 11/11/2019. Figure 3 has been updated with a new hardware part number. A procedure was added to the data download process.
16TS-08REV
Service Bulletin/Repair Instructions
Detroit Technical Service Letter for DD13 Cylinder Head and Cylinder Head Gasket Change.
WI21-009
Service Bulletin/Repair Instructions
Warranty Information letter announcing that DTNA is increasing the Standard Diagnostic Times (SDTs) shown. The updated after treatment system (ATS) diesel exhaust fluid (DEF) pump times will be applied to repair orders opened on or after April 12, 2021.
WI21-008
Service Bulletin/Repair Instructions
Warranty Information Letter announcing DTNA is adjusting the Standard Repair Times (SRTs) shown. The updated times will be applied to repair orders opened on or after April 5, 2021.
SB54-328
Service Bulletin/Repair Instructions
Updated Freightliner Service Bulletin for Rerouting Wiring Harness to Reduce Chafing. This bulletin replaces the version dated 06/29/2020. Two new illustrations have been added to demonstrate proper application of butterfly tie straps on the transmission. ---Allison transmission wiring harness chafing causes disruption to gear engagement and fault code generation. To reduce chafing, the wiring is routed using stand off brackets and tie straps to minimize contact with the transmission parts. This bulletin applies to vehicles equipped with on-board diagnostics (OBDs) manufactured after 2016.
SB83-155
Service Bulletin/Repair Instructions
Updated Freightliner Service Bulletin for Espar Service Information. This bulletin replaces the version dated January 1, 2015. New Cascadia has been added to the model list.
WP21-007
Service Bulletin/Repair Instructions
Warranty Policy Letter for battery tags. DTNA determined that since adopting the AutoMeter BCT-460DTNA Powernet Assessment Tool (AutoMeter) as the required powernet system tester, not all battery tags have to be retained support Warranty-related claims.
SB49-038
Service Bulletin/Repair Instructions
Revised Freightliner Service Bulletin for netized Fill Neck for Six-Gallon DEF Tanks. A design change removed the magnets from the fill necks for some 6-gallon diesel exhaust fluid (DEF) tanks. If the vehicle is equipped with a non-magnetic fill neck 04-32529-000, it can be updated to a magnetic neck 04-32529-001. This bulletin replaces the version dated 04/18/2017. Updated availability of magnetic fill neck option for other diesel exhaust fluid (DEF) tank part numbers.
SB54-308
Service Bulletin/Repair Instructions
Freightliner Service Bulletin for Programming Chassis Electronic Control Units (ECUs) With DiagnosticLink.
20TS-08REV
Service Bulletin/Repair Instructions
Revised Technical Service Letter for Fault Code SPN 2629 FMI 10 on GHG21 936.917 DD8 Dual Stage Turbo with MCM Software Version 14.
21OEM-06
Service Bulletin/Repair Instructions
Starting on November 23, 2020, DiagnosticLink 8.13 (Build 4527) was made available. Current subscribers of DiagnosticLink 8.11 or 8.12 may upgrade to DiagnosticLink 8.13 at no cost. All DTNA Service shops & OEM locations are required to maintain the latest version of software on each of their stations.
ICI21-003
Service Bulletin/Repair Instructions
Superseding Letter to an Important Campaign Information Letter to announce a reimbursement available to dealers for travel to a customer's location to perform a recall or field service campaign. Potential travel reimbursement applies to DTNA truck dealers and Detroit Diesel distributors. Thomas Built Buses will be addressed separately. This letter supersedes ICI20-022R.
WI21-006
Service Bulletin/Repair Instructions
Warranty Information Letter for Detroit NOx Sensor Circuit Fault Codes - Claim Guidelines.
WI20-014R
Service Bulletin/Repair Instructions
Revised Warranty Information Letter for OWL and Warranty Manual Improvement: Sublets and Travel Time/Distance. In the spirit of continuous improvement, DTNA reviewed sublet-related policies and procedures. The goal was to improve language clarity and optimize processes. Revisions are in blue font.
WI21-004
Service Bulletin/Repair Instructions
Warranty Information Letter for Detroit Resources: Exploded View DD Platform and DT12 Posters. Detroit's TechComm team created visual aids for the network and released exploded view posters for DD platform engines. In early 2021, Detroit added multiple DT12 posters.
21TS-01
Service Bulletin/Repair Instructions
Technical Service Letter for Detroit Bearing Failures - Standard Diagnostic Times. DTNA is increasing repair strategies for determining the root cause of Detroit DD heavy duty lower end bearing failures. To support this strategy change, Detroit now has two (2) Standard Diagnostic Times (SDTs), easy and difficult, which can be applied to repair orders.
21TS-03
Service Bulletin/Repair Instructions
Technical Service Letter for GHG17 1-Box Inlet and Outlet Exhaust Clamps. There is a short supply of exhaust clamps, part number DDE A6809950502, used as inlet and outlet exhaust clamps on GHG17 heavy duty engines (DD13, DD15 and DD16) with a 1-Box aftertreatment configuration. Exhaust clamp part number TCX T130158342AC2 may be used as a substitute for DDE A6809950502, but be aware of the different torque specs between the two parts.
WI21-003
Service Bulletin/Repair Instructions
Warranty Information Letter for Detroit Bearing Failures - Standard Diagnostic Times. DTNA is increasing repair strategies for determining the root cause of Detroit DD heavy duty lower end bearing failures. To support this strategy change, Detroit now has two (2) Standard Diagnostic Times (SDTs), easy and difficult, which can be applied to repair orders.
SB35-036
Service Bulletin/Repair Instructions
Revised Freightliner Service Bulletin for Axle Flange Gasket Replaced with O-Ring. Revision removed steps instructing removal and installation of wheels. Daimler Trucks North America has released a new axle shaft to hub rubber O-ring (part number 11-30728-000) as a replacement for the paper gasket (part number 11-14418-000). The new O-ring will provide better sealing and is reusable. It is quicker and easier to use compared to the paper gasket, because using a paper gasket requires cleaning the hub when the axle shaft is removed.
SB42-079
Service Bulletin/Repair Instructions
Freightliner Service Bulletin for Access to Front Brake Zerk Fittings. Certain vehicles with Detroit front axles and Meritor EX-L front air disc brakes do not have access to the front brake zerk fittings for lubrication.
WP20-018R
Service Bulletin/Repair Instructions
Revised Warranty Policy Letter for Alliance/Mascot Aftermarket Warranty and Claim Filing. Revisions are in blue. With Mascot now in partnership with Detroit Reman and Alliance Parts, DTNA is pleased to announce that Mascot coverage has been added to OWL. Remanufactured Alliance/Mascot parts include transmission, differential, steering gear, and steering pump used in an on-highway vehicle applications. The Alliance/Mascot aftermarket warranty coverage period has not changed: depending on the part, coverage is for one (1) or two (2) years and current parts, labor, and reimbursement policies apply.
WP20-018
Service Bulletin/Repair Instructions
Warranty Policy Letter for Alliance/Mascot Aftermarket Warranty and Claim Filing. With Mascot now in partnership with Detroit Reman and Alliance Parts, DTNA is pleased to announce that Mascot coverage has been added to OWL. Remanufactured Alliance/Mascot parts include transmission, differential, steering gear, and steering pump used in an on-highway vehicle applications. The Alliance/Mascot aftermarket warranty coverage period has not changed: depending on the part, coverage is for one (1) or two (2) years and current parts, labor, and reimbursement policies apply.
20TS-08
Service Bulletin/Repair Instructions
Technical Service Letter for Fault Code SPN 2629 FMI 10 on GHG21 936.917 DD8 Dual Stage Turbo with MCM Software Version 14
SS1034797
Service Bulletin/Repair Instructions
Service Solution for M2,108SD, 114SD Coolant Level Sensor P/N 06-93316-002. The Call Center has received several calls pertaining to this LCL sensor introduced to in 2018. The purpose of this solution is to bring better awareness to the sensor functions, fault codes generated, along with providing testing procedures used to validate the sensors condition.
SB54-278
Service Bulletin/Repair Instructions
Updated Freightliner Service Bulletin for Powernet Troubleshooting Guide - Batteries, Path, Alternator, and Starter. This bulletin replaces the version dated 5/31/2017. Information is added about the BCT-460DTNA PowerNet Assessment Tool. When troubleshooting Powernet issues, use the BCT-460DTNA PowerNet Assessment Tool. As of May 29, 2018, the AutoMeterî is the only Daimler-approved tool for troubleshooting vehicle Powernet issues.
17TS-05REV2
Service Bulletin/Repair Instructions
Revised Technical Service Letter for Detroit DT12 TCM GHG17 Only; Bootloader Update. On Detroit DT12 equipped vehicles, it may be necessary to complete an additional step in the programming process when updating the TCM software.
20TS-06
Service Bulletin/Repair Instructions
DDC Technical Service Letter for GHG17 DD Platform Heavy Duty Oil Pan Drain Plug Inserts. Some GHG17 DD Platform Heavy Duty oil pans may experience an issue with the oil pan drain plug insert spinning during removal or installation while completing an oil change. Leaking may also be observed at the drain plug and/or other plugs in the oil pan.
18SP736
Service Bulletin/Repair Instructions
Detroit Diesel Special Publication informing about Heavy Duty Friction Style Belt Tensioner Kit. This heavy duty friction style belt tensioner kit contains the belt tensioner and two M10 bolts to correctly pin the friction style belt tensioner. The M10x80mm bolt is used to pin the engine cooling fan drive arm. The M10x50mm bolt is used to pin the engine accessory drive arm.
20TS-03REV2
Service Bulletin/Repair Instructions
Revised Technical Service Letter for DD Heavy Duty Platform Belt Tensioner Change. A newly designed, dual-arm friction shoe damping tensioner was implemented for the DD Heavy Duty Platform. The revision includes additional information on retrofit and service kits.
TechTalk4725
Service Bulletin/Repair Instructions
Tech Talk discussion about power steering fluid.
TechTalk7679
Service Bulletin/Repair Instructions
Tech Talk discussion on repair verification for codes like 'low air flow' when a trailer is not available.
20CSA-15
Service Bulletin/Repair Instructions
Customer Service Announcement for Release of DiagnosticLink 8.12 Service Pack 2. On Thursday, September 3, 2020, Service Pack (SP) 2 for DiagnosticLink 8.12 Standard and Professional will be made available to download from the Detroit Diesel server.
ICI20-022R
Service Bulletin/Repair Instructions
Revised letter is to announce a reimbursement available to dealers for travel to a customer's location to perform a recall or field service campaign. Potential travel reimbursement applies to DTNA truck dealers and Detroit Diesel distributors. Thomas Built Buses will be addressed separately.
SB54-315
Service Bulletin/Repair Instructions
Service Bulletin for Powertrain PDM and Main PDM Bracket Modiï¬Âcation. This bulletin replaces the version dated 10/31/2019. The build date section has been added.
ICI20-022
Service Bulletin/Repair Instructions
Important Campaign Information letter announcing Dealer Travel for Campaign Performance. This letter is to announce a reimbursement available to dealers for travel to a customerÃÂÃÂÃÂâÃÂÃÂÃÂÃÂÃÂÃÂÃÂÃÂs location to perform a recall or field service campaign.
WI20-012
Service Bulletin/Repair Instructions
Warranty Information Letter informing that to ensure that DTNA policies and service network practices align, the Warranty Department will be revising the Warranty Manual.
WI20-014
Service Bulletin/Repair Instructions
Warranty Information Letter for OWL and Warranty Manual Improvement: Sublets and Travel Time/Distance. In the spirit of continuous improvement, DTNA reviewed sublet-related policies and procedures. The goal was to improve language clarity and optimize processes.
SB31-043
Service Bulletin/Repair Instructions
Freightliner Service Bulletin for Non-Airliner Rear Suspension Crossmember Fastener Change. With the start of production on March 2, 2020, the fasteners used to assemble the non-Airliner rear suspension (bogie) crossmember have changed. The rear suspension bogie crossmember gussets to the C-channel will be assembled with 5/8 - 18 fasteners. This change includes a revision to a higher friction nut that requires an increase in tightening torque. The new higher friction nut can be identified by its green color.
20CSA-10
Service Bulletin/Repair Instructions
Customer Service Announcement informing that Service Pack (SP) 1 for DiagnosticLinkÃÂÃÂÃÂÃÂÃÂÃÂÃÂî 8.12 Standard and Professional is available to download from the Detroit Diesel server.
20OEM-05
Service Bulletin/Repair Instructions
OEM and distributor announcement for DiagnosticLink 8.12 (Build 4527) was made available. All DTNA Service shops & OEM locations are required to maintain the latest version of software on each of their stations.
20TS-05
Service Bulletin/Repair Instructions
Technical Service Letter for EPA10, GHG14, GHG17 Diesel Particulate Filter (DPF) Compatibility. Note: This document supersedes 14 TS-25 and 15 TS-8. Detroit Diesel has determined that some, Diesel Particulate Filters (DPFs) are compatible in pairs and or can be mixed together within EPA10 and GHG14 Systems. For 1-BOX and Two-Box Configuration Aftertreatment Systems (ATS), this is only possible when the filters are used in accordance with Tables 1 and 2 shown below. All other DPFs, NOT mentioned below, are NOT compatible.
SB54-334
Service Bulletin/Repair Instructions
Service Bulletin for Front Lighting Ground Splice Pack Failure. The left and right hood lighting of these vehicles have separate ground paths to the frame and use the same splice pack parts. The splice packs are part of the hood commodity and located near the headlight assemblies. These splice packs can fail, resulting in either the left or right lighting becoming intermittent or inoperative.
20CSA-09
Service Bulletin/Repair Instructions
Customer Service Announcement for DiagnosticLink Software Update Reminder. Due to various software changes and fixes, vehicles will require DiagnosticLink 8.12 to perform functional programming. Failure to use this version may cause errors, incomplete programming, and poor vehicle performance. Because of this, all DiagnosticLink 8.09 installed versions will be disabled as of Thursday, July 23, 2020.
SB60-171
Service Bulletin/Repair Instructions
Service Bulletin for Guidelines for Cleaning and Disinfecting Cab Surfaces. The following guidelines are for cleaning and disinfecting commonly touched surfaces on the inside and outside of a vehicle. For best results, follow cleaning and disinfecting procedures fully and consistently. Ensure there is adequate ventilation when using chemicals. NOTICE: Wipe down fragile components carefully to avoid damaging the vehicle.
20TS-03REV
Service Bulletin/Repair Instructions
Revised Technical Service Letter for DD Heavy Duty Platform Belt Tensioner Change. A newly designed, dual-arm friction shoe damping tensioner was implemented for the DD Heavy Duty Platform.
20CSA-08
Service Bulletin/Repair Instructions
Customer Service Announcement for Release of DiagnosticLink 8.12. On Wednesday, June 10, 2020, DiagnosticLink 8.12 will be made available for download from the ordering system. Current subscribers of DiagnosticLink 8.xx can upgrade to DiagnosticLink 8.12 at no cost. All DTNA service shops are required to maintain the latest version of software on each of their stations.
CALABSECU
Service Bulletin/Repair Instructions
Customer Advisory Letter for ABS ECU Software Update. The Enhanced Stability Control (ESC) function within the ABS module that applies to the vehicles in your possession needs to be updated for the axle spread values. The ESC with the current values functions as it should, but should be updated to ensure proper calibration in the future.
20TS-03
Service Bulletin/Repair Instructions
Technical Service Letter for DD Heavy Duty Platform Belt Tensioner Change. A newly designed, dual-arm friction shoe damping tensioner was implemented for the DD Heavy Duty Platform.
WI20-008
Service Bulletin/Repair Instructions
Warranty Information Letter for Warranty Training Online. DTNA is pleased to announce the release of new Warranty-related training videos. The videos provide Warranty content in short instructional videos that are available on demand through the AftermarkeTV Video Channel icon on the Aftermarket Resource Center (ARC) home page.
WP20-006
Service Bulletin/Repair Instructions
Warranty Policy Letter for Handling for Authorized Service Location Part Transfers. To promote 24-hour throughput and maximum efficiency, DTNA is adjusting multiple handling policies: Launching a new handling allowance for parts ordered from another Authorized Service Location because the facing Part Distribution Center (PDC) is out of stock Retiring Detroit's Customer First Program
WP20-007
Service Bulletin/Repair Instructions
Warranty Policy Letter for Chassis Progressive Damage Policy Change. Effective for repair orders opened on or after April 27, 2020, if an Authorized Service Location installed a part which later has a warrantable failure, progressive damage and labor may be covered under the Aftermarket Parts Limited Parts Warranty (Parts Warranty).
WP20-005
Service Bulletin/Repair Instructions
Warranty Policy Letter for Handling Change: Over the Counter Aftermarket Parts Replacement Program. DTNA is pleased to announce that handling will increase to 33% for Misc. Replacement Part type claims filed under the Over the Counter (OTC) Aftermarket Parts Replacement Program.
WI20-004
Service Bulletin/Repair Instructions
Warranty Information Letter for Warranty Long Block Program Change. The Detroit Reman Long Block Program has expanded. The expansion reduces complexity in ordering reman engines and promotes stocking reman engines to meet uptime commitments.
SB54-327
Service Bulletin/Repair Instructions
Service Bulletin for Lengthening the Backup Light Harness. Though the backup light harness is long enough to connect to the backup light switch, it may be short enough that the wire seals in the connector can be stressed. Moisture entering through the seals can cause corrosion, resulting in a bad connection and/or failure of the switch. As a result, backup lights and, if equipped, the backup alarm, may not function when the vehicle is shifted into reverse.
SB32-033
Service Bulletin/Repair Instructions
Freightliner Service Bulletin for Front Axle Spacer Replacement. This service bulletin replaces the version dated 05/01/2016. This bulletin is updated to include the parts list. Some vehicles may exhibit a lean (right or left) due to weight difference on the front suspension. While this does not affect the operation of the vehicle, it may be visually unpleasing to many customers. To correct this condition, replace the existing front axle spacer on the low side of the vehicle with a thicker one.
SIB0201-20
Service Bulletin/Repair Instructions
Service Information Bulletin for Cylinder Block Porosity Repair for DD5 and DD8 egnines. Use this procedure to repair oil leaks caused by cylinder block porosity. The low oil pressure, cast areas of the cylinder block can be repaired using this method. J-B Weld is the recommended two-part epoxy for this repair.
20CSA-04
Service Bulletin/Repair Instructions
Customer Service Announcement saying that Service Pack (SP) 3 for DiagnosticLinkî 8.11 Standard and Professional will be available for download from the Detroit Diesel server.
03.2020 Campaign
Service Bulletin/Repair Instructions
Open recall and Field service Campaigns report send out to Dealers, General Managers, Service managers and warranty managers.
SB00-038
Service Bulletin/Repair Instructions
Freightliner Service Bulletin for vibration troubleshooting - finding the cause. This version replaces the version dated 5/1/14 and adds New Cascadia.
WP20-002
Service Bulletin/Repair Instructions
Warranty Policy Letter explaining the Warranty Department is aligning with the frame rail repair policy, published in DTNA Workshop Manuals, which states that there are very few cases in which welding a heat-treated frame rail is allowed. Therefore, before welding anything on a frame rail, contact the applicable regional service representative for approval.
02.2020 Campaign
Service Bulletin/Repair Instructions
Open recall and Field service Campaigns report send out to Dealers, General Managers, Service managers and warranty managers
SS1034558
Service Bulletin/Repair Instructions
Service Solution for OBD16 M2, C2, 108SD & 114SD Allison transmission not shifting due to harness chafing.
SB54-290
Service Bulletin/Repair Instructions
Service Bulletin for Guidelines for Repairing or Replacing an Electrical Harness. Use the guidelines in this bulletin to determine if a damaged electrical harness should be repaired or replaced.
20CSA-01
Service Bulletin/Repair Instructions
Customer Service Announcement for a policy change regarding Detroit Service Information Bulletins (SIBs) will now have a 60-day expiration, starting on the release day of the bulletin. The intent of a SIB is to notify the service network of a major change to one or more service procedures. Do not save SIBs nor reference them for repairs, as they are uncontrolled and never updated.
ICI20-004
Service Bulletin/Repair Instructions
Important Campaign Information announcing that a revised bulletin for SF588 Medium Duty DD8 Engine Updates is available on DTNAConnect.
D19R2REV1
Service Bulletin/Repair Instructions
DDC Emission Recall for GHG17 MDEG Platform DD8 âÃÂàSoftware Reprogramming For California Inspection and Maintenance. Adding clarification to the Corrective Procedure.
ICI20-002
Service Bulletin/Repair Instructions
Important Campaign Information Letter announcing that revisions to DDC bulletins D19M5 and D19R2 are available.
SB83-119
Service Bulletin/Repair Instructions
Service Bulletin for A/C system receiver-drier replacement guidelines.
SF588
Service Bulletin/Repair Instructions
Field Service Campaign for Medium Duty DD8 Engine Updates. Certain vehicles with Detroit Diesel MDEG DD8 engines need updates to the air compressor suction line, powertrain control module, oil fill cap, 10-pin connector wiring harness, and fuel filter/engine labels.
WI19-022
Service Bulletin/Repair Instructions
Warranty Information Letter announcing Detroit NOx Sensor Circuit Improvements for GHG17 After Treatment Systems
SB20-087
Service Bulletin/Repair Instructions
Service Bulletin for M2 Surge Tank Shunt Line Clamp Replacement. On some vehicles, the shunt line coolant hose is disconnecting from the surge tank and replacing the constant tension clamp with a Breezeî brand clamp resolves the issue.
SB54-319
Service Bulletin/Repair Instructions
Service Bulletin for severe duty main PDM installation for vehicles operating in severe moisture and/or corrosive environments.
SB54-314
Service Bulletin/Repair Instructions
Service Bulletin describing changes made to the Powernet Distribution Box (PNDB) for better fuse retention.
17TS9
Service Bulletin/Repair Instructions
Technical Service Letter communicating that information on DD Heavy Duty Platform Belt and Belt Tensioner can be found on TechLit.
19-015WP
Service Bulletin/Repair Instructions
Warranty Policy Letter- To assist customers and the service network regarding the Aftermarket Parts Limited Parts Warranty (Parts Warranty).
D19R2
Service Bulletin/Repair Instructions
DDC Emission Recall for GHG17 MDEG Platform DD8ÂÂ Software Reprogramming For California Inspection and Maintenance
00-023
Service Bulletin/Repair Instructions
Service Bulletin on Dealer Product Report
09-037
Service Bulletin/Repair Instructions
Service Bulletin for Air Cleaner Modifications for Dusty Environments
19TL-15
Service Bulletin/Repair Instructions
Tool Letter for ICC5 Programming Cable
SB32-054
Service Bulletin/Repair Instructions
Service Bulletin for Hendrickson HaulMaax Rear Suspension Transverse Torque Rod Tower Bracket Replacement
SB47-027
Service Bulletin/Repair Instructions
Service Bulletin for Equiflo Fuel System Breather Tube Inspection
WP19-014
Service Bulletin/Repair Instructions
Warranty Policy Change for Delivery-Related Changes: Electronic Proof of Delivery and Loose Component Claim Filing
15CSA-3REV
Service Bulletin/Repair Instructions
Customer Service Announcement Letter Revision for Dealers/Distributors Accessing DDEC Backdoor Passwords
19CSA-12 BCT
Service Bulletin/Repair Instructions
PowerNet Assessment Tool Repair Procedure
19TL-10 NVH
Service Bulletin/Repair Instructions
Communication to assist the field with service vibration issues on DTNA vehicles
19CSA-13
Service Bulletin/Repair Instructions
Service Systems Development provided document to service locations on price list reflects current charges to engine horsepower ratings for HDEP and MDEG engine platforms.
19TS-GHG17 DD13
Service Bulletin/Repair Instructions
Document sent out by Service Systems Development to fix issue related to DD13 engines built between June 5 and July 22, 2019 starting with ESN 471928S0697276,have some incorrect values set which can cause the fan to lock on at all times.
19-011WP
Service Bulletin/Repair Instructions
Warranty Policy Letter to communicate Detroit Return Changes
19-012WP
Service Bulletin/Repair Instructions
Warranty Policy Letter to communicate remarketing handling cap for Detroit DT12 Transmission.
19-013WI
Service Bulletin/Repair Instructions
Warranty Information Letter to announce addition of Thomas Built Bus as a brand with an Authorized Demonstrator Program
sb32-054
Service Bulletin/Repair Instructions
Service Bulletin to fix vehicles which may have an incorrect transverse torque rod tower bracket installed on the rear drive axles at the factory. This can result in cracking at the transverse rod tower where it is welded to the axle housing, premature wearing of the transverse torque rod tapered pin and bushings, and damage to the transverse torque rod frame bracket.
sb54299
Service Bulletin/Repair Instructions
Service Bulletin to provide instructions to replace Ignition Control System.The ICU3 is no longer installed in production, and has been superseded by the ICU3S. When replacing an ICU3, the ICU3S must be installed in its place.
19-010WI
Service Bulletin/Repair Instructions
Warranty Information Letter updated to communicate warranty system updates.
0107-19 GHG17
Service Bulletin/Repair Instructions
Service Bulletin to testing of EGR Cooler Water Manifold Assembly in DD13 engines.
0305-19 SPN 2000
Service Bulletin/Repair Instructions
Service Information Bulletin for Communication Loss with a Common Powertrain Controller (CPC) Module (CPC Heartbeat Message is no Longer Arriving)
0308-19 PTO
Service Bulletin/Repair Instructions
Service Information Bulletin regarding PTO Dosing. This feature enables Active Regeneration of the DPFs while in PTO mode.
0419-19SPN521030
Service Bulletin/Repair Instructions
Updates to troubleshooting guides in Diagnostic Link with newest version
0607-19
Service Bulletin/Repair Instructions
Service Information Bulletin to updated the Fuel Injector Harness sections and relocated to Engine Electrical section.
0609-19
Service Bulletin/Repair Instructions
Service Information Bulletin for Symptom Diagnostics - Fluid in the Aftertreatment - Diesel Fuel Contamination.
0611-19
Service Bulletin/Repair Instructions
Service Information Bulletin was released, to add new procedures to address diagnostics near the high pressure pump
18SP725Rev
Service Bulletin/Repair Instructions
This service kit includes all necessary parts to replace the high pressure fuel rail feed lines, mounting bracket, P-clips and mounting hardware in the event one of these parts are loosened, removed or missing from the engine.
18SP726Rev
Service Bulletin/Repair Instructions
This service kit includes all necessary parts to replace the high pressure fuel rail feed lines, mounting bracket, P-clips and mounting hardware in the event one of these parts are loosened, removed or missing from the engine.
18SP730Rev
Service Bulletin/Repair Instructions
This service kit includes all necessary parts to replace the high pressure fuel rail feed lines, mounting bracket, P-clips and mounting hardware in the event one of these parts are loosened, removed or missing from the engine.
19-008WI
Service Bulletin/Repair Instructions
Warranty Information Letter sent to customers regarding new refrigerator supplier for returning parts.
19TL-9
Service Bulletin/Repair Instructions
DTNA Special Tools Group has approved the use of Haweka Axis4000 aftermarket alignment system for use on DTNA products at DTNA service locations. The Axis4000 system uses the reference points required by DTNA for precise, accurate, and repeatable measurements. Axis4000 is a sophisticated, user-friendly system that utilizes computer based camera-radio technology and references the center line of the frame for measuring and providing alignment results to DTNA specifications.
19TS-6
Service Bulletin/Repair Instructions
The modified parked regeneration strategy has been standard on GHG17 units since the start of GHG17 production and was added to EPA10 and GHG14 units with a software update. The modified regeneration utilizes an improved strategy to clean the DOC inlet face and reduce downtime due to DOC face plugging.
SPN 3563 / FMI 2
Service Bulletin/Repair Instructions
HDEP GHG17 engines are not equipped with turbo wastegates. Steps in this troubleshooting involving wastegates were removed.
19-009WI
Service Bulletin/Repair Instructions
Warranty Information Letter - Expanded guidelines for paint-related claims sent out to Freightliner, Western star, Thomas Built Bus, Export and Direct warranty customers
DOC-1034452
Service Bulletin/Repair Instructions
Training Solution created by DTNA to provide guidance to customers when searching for service information for components and systems not owned by Daimler Trucks North America (DTNA).
FL816
Service Bulletin/Repair Instructions
Recall Bulletin- Brake Caliper Mounting Bolts
sb46056
Service Bulletin/Repair Instructions
Forward Chassis Wiring Harness
SF572
Service Bulletin/Repair Instructions
Radiator Pipe and Steering Hose Interference
sb54308
Service Bulletin/Repair Instructions
DiagnosticLink support programming of both chassis and powertrain ECUs
sb54311
Service Bulletin/Repair Instructions
Service Bulletin- sb54311 ICU Odometer Programming
fp00024
Service Bulletin/Repair Instructions
fp00024 Cable-Tie Reference
Ready Mix Bolts
Service Bulletin/Repair Instructions
Ready Mix Bolts
sb00044
Service Bulletin/Repair Instructions
Reminder: Paper Service Bulletin Mailings Are Discontinued
DOC-1034171
Service Bulletin/Repair Instructions
SS 1034171 Airliner Rear Suspension Chassis Lean Troubleshooting
FL783
Service Bulletin/Repair Instructions
Brake Caliper Mounting Bolts
FL794
Service Bulletin/Repair Instructions
Brake Caliper Mounting Bolts
sb0039
Service Bulletin/Repair Instructions
Service Bulletin New "Natural Gas Vehicle Information" Webpage
FL783-REV
Service Bulletin/Repair Instructions
FL783 Dealer Bulletin Brake Caliper Mounting Bolts
ICI19-002 D18M7-
Service Bulletin/Repair Instructions
D18M7 ? Replaced by Recall D18R7 (FL802)
ICI19-004 FL783
Service Bulletin/Repair Instructions
FL783 - Revised Bulletin
FL794 REV
Service Bulletin/Repair Instructions
FL794 Recall Campaign- Brake Caliper Mounting Bolts
ICI19-003 FL794
Service Bulletin/Repair Instructions
FL794 - Revised Bulletin Brake Caliper Mounting Bolts
1208-18
Service Bulletin/Repair Instructions
Service Information Bulletin- Oil Present at the Turbocharger Compressor Housing
1212-18
Service Bulletin/Repair Instructions
Service Information Bulletin- Exhaust Gas Recirculation Crossover Pipe
1213-18
Service Bulletin/Repair Instructions
Service Information Bulletin
18TL18
Service Bulletin/Repair Instructions
30mm Air Disc Brake Caliper Bolt Torque Adapter DSNCHA018005
18TS4Rev DD
Service Bulletin/Repair Instructions
18TS4Rev DD Heavy Duty Platform Accessory Drive Belt
GHG17
Service Bulletin/Repair Instructions
Letter to customer on Coverage Extension GHG17 After Treatment
fp54076
Service Bulletin/Repair Instructions
Technical Bulletin fp54076 Commodity Harness Ordering
FL791
Service Bulletin/Repair Instructions
Dealer Bulletin Freightliner Steering Shafts
1001-18 Engine R
Service Bulletin/Repair Instructions
Engine Replacement Procedures
sb9815 Paint Fin
Service Bulletin/Repair Instructions
Service Bulletin 9815- Paint Finish Standards
FL783 Brake Cali
Service Bulletin/Repair Instructions
Recall FL783- Brake Caliper Mounting Bolts
18-028 Transport
Service Bulletin/Repair Instructions
Important Warranty Information to Freightliner and Western Star dealers on Transporter Photo Requirement Changes
FL772 Brake Cali
Service Bulletin/Repair Instructions
FL772-Dealer bulletin for Brake Caliper Mounting Bolts recall
18CSA16 Release
Service Bulletin/Repair Instructions
Release of DiagnosticLink® 8.08 Service Pack 2
sb0036
Service Bulletin/Repair Instructions
Operating Hours for the Customer Assistance Center
sb54301
Service Bulletin/Repair Instructions
Indel B Refrigerator Loose Circuit Board
0508-18
Service Bulletin/Repair Instructions
0508-18 Aftertreatment
0504-18
Service Bulletin/Repair Instructions
0504-18 Fuel System - Fuel Injectors
0501-18
Service Bulletin/Repair Instructions
0501-18 Aftertreatment Control Module (ACM)
MY18M4
Service Bulletin/Repair Instructions
MY18M4_Bulletin_02-MAY-2018 Field Service Campaign D18M4
aeo18M4
Service Bulletin/Repair Instructions
aeo18M4 Field Service Campaign D18M4
fp00020
Service Bulletin/Repair Instructions
fp00020 Replacing Gross Vehicle Weight Rating (GVWR) Certification Labels
sb31037
Service Bulletin/Repair Instructions
With the start of production on February 12, 2018, the fasteners used to assemble Airliner rear suspension crossmembers changed. The forward-suspension crossmember will assembled with 5/8-18 fasteners and the rear-suspension (bogie) crossmember will be assembled with 3/4-16 fasteners.
sb31038
Service Bulletin/Repair Instructions
The right-hand cab panel on New Cascadia can come into contact with the right-hand chassis-side fairing when making a left turn. This contact can result in an audible popping noise, paint-damage to the rocker panel and damage to the back-side of the chassis-side fairing.
0404-18
Service Bulletin/Repair Instructions
0404-18 GHG17 DD8 - Aftertreatment Systems - Diesel Particulate Filter End Cap
sb15020
Service Bulletin/Repair Instructions
sb15020 Alternator Remote Sense WiringB
sb31034
Service Bulletin/Repair Instructions
sb31034 Towing ProceduresB
sb4725
Service Bulletin/Repair Instructions
sb4725 DAVCO Preheater Fault Code SA 33 SPN 6897 FMI 6B
sb49038
Service Bulletin/Repair Instructions
sb49038 Magnetized Fill Neck for Six-Gallon DEF TanksB
sb49039
Service Bulletin/Repair Instructions
sb49039 Cleaning DEF Line ConnectorsB
sb4937
Service Bulletin/Repair Instructions
sb4937 2013 OBD GHG14, 6-Gallon DEF Header Suction Line Connection Broken by Ice PressureB
sb54148
Service Bulletin/Repair Instructions
sb54148 Radio and Integrated Thin-Film Antenna Troubleshooting, and Field Service UpdatesB
sb54296
Service Bulletin/Repair Instructions
sb54296 Fuel Level Sending Unit RetrofitB
sb54298
Service Bulletin/Repair Instructions
sb54298 GHG17 Heavy Duty Engine Platform Vehicle Dash Oil Pressure GaugeB
sb60157
Service Bulletin/Repair Instructions
sb60157 Roof Noise, M2 and 108SD 114SD Day CabsB
sb98020
Service Bulletin/Repair Instructions
sb98020 Axalta Paint Finish CareB
sb9815
Service Bulletin/Repair Instructions
sb9815 Paint Finish StandardsB
FL758
Service Bulletin/Repair Instructions
FL758 Brake Mounting Caliper Bolts
FAB248
Service Bulletin/Repair Instructions
Freightliner Action Bulletin FAB248 FRONT FRAME EXTENSION TOW HOOKS 10.30.17
SS1033180
Service Bulletin/Repair Instructions
Service Solution SS 1033180 BHM Fault Code SPN 524251 FMI 7 - Extr...
SS1032974
Service Bulletin/Repair Instructions
SS 1032974 High Oil Pressure on 2017 DTNA Vehicles Instrument Cluster Display
sb0002
Service Bulletin/Repair Instructions
Technical Publications Ordering
TS1033014
Service Bulletin/Repair Instructions
Training Solutions for Fuel Leak Found at High Pressure Fuel Pump Weep Hole for Heavy Duty DD Engines. Occasionally we see trucks come in with fuel leaking from the high pressure fuel pump weep hole. This is NOT a defect in the pump and further diagnostics need to be performed to find the root cause.
FAB210
Service Bulletin/Repair Instructions
Freightliner Action Bulletin FAB210 USB Charging Ports
0504-16
Service Bulletin/Repair Instructions
Inspection of the DD13 Turbocharger
0514-16
Service Bulletin/Repair Instructions
Cleaning of the Exhaust Gas Recirculation Venturi Pipe Delta P Sensor Ports
sb3233
Service Bulletin/Repair Instructions
Some vehicles may have been incorrectly shimmed at the factory, and may lean slightly to the right or left. While this does not affect the operation of the vehicle, it may be visually unpleasing to many customers.
15TS3
Service Bulletin/Repair Instructions
15TS3 Detroit? Coolant Change From Nitrite Organic Acid Technology
FL688
Service Bulletin/Repair Instructions
Rear Brake Calipers and Anchor Plates.
sb54290
Service Bulletin/Repair Instructions
sb54290 Guidelines for Repairing or Replacing an Electrical Harness
sb83114
Service Bulletin/Repair Instructions
sb83114 Approved Leak Detection Methods for Air Conditioning
15-017
Service Bulletin/Repair Instructions
15-017 Detroit: Updated Fuel Injector SDTs
15-015
Service Bulletin/Repair Instructions
15-015 Warranty Exclusions Reminder
15-016
Service Bulletin/Repair Instructions
15-016-DLR New Essential Tool For CPWA, CPPRA, Ltd CPPRA, & DSDWC Parties: Cadex CA-12 Battery Tester
15CSA10
Service Bulletin/Repair Instructions
15CSA10 The Detroit CSC announcing a new feature ? Ability to attach files to an existing CSC
15CSA9
Service Bulletin/Repair Instructions
15CSA9 Release of DiagnosticLink® 8.02
15CSA4
Service Bulletin/Repair Instructions
15CSA4 Holiday Schedule for the Detroit Customer Support Center
15TS10
Service Bulletin/Repair Instructions
15TS10Rev DD Engine Platform Coolant Filter
14TL-7
Service Bulletin/Repair Instructions
14TL-7Rev DD Platform Flywheel Housing Runout Tool W470589032100
15TL6
Service Bulletin/Repair Instructions
15TL6 W470589129100 ? HDEP HP Fuel Rail Test Caps
sb3133
Service Bulletin/Repair Instructions
sb3133 Step Clamps Are Not Reusable
15-010
Service Bulletin/Repair Instructions
15-010-DLR Transmission Cooler Line Photos
15-009 - Detroit
Service Bulletin/Repair Instructions
15-009_Detroit_New_SDTs
15TL5
Service Bulletin/Repair Instructions
15TL5 DAVCO Shop Pro® FXP 95
15TL4
Service Bulletin/Repair Instructions
15TL4 W470589050900 ? 3/8? Drive GEN2 Two-Stage Valve Socket
sb01101
Service Bulletin/Repair Instructions
sb01101 Pilot Bearing Spacer for Detroit Engines with Eaton transmissions
sb83155
Service Bulletin/Repair Instructions
sb83155 Espar Service Information
FAB160
Service Bulletin/Repair Instructions
Freightliner Action Bulletin FAB160 Rock Guard
FAB161
Service Bulletin/Repair Instructions
Freightliner Action Bulletin FAB161 Watson and Chalin Suspension
FAB162
Service Bulletin/Repair Instructions
Freightliner Action Bulletin FAB162 Remote Stop Start
0237-14
Service Bulletin/Repair Instructions
0237-14 Engine Brake Solenoid
FAB155
Service Bulletin/Repair Instructions
Freightliner Action Bulletin FAB155 Polished stainless steel steps
SB4934
Service Bulletin/Repair Instructions
DEF Tank Coolant Valve O-Ring Kit
FAB152
Service Bulletin/Repair Instructions
Freightliner Action Bulletin FAB152 Chassis Module Relocation
FAB147
Service Bulletin/Repair Instructions
Freightliner Action Bulletin FAB147 Vehicle Data Recorder and Seat Belt Display
FAB149
Service Bulletin/Repair Instructions
Freightliner Action Bulletin FAB149 heated seats
FAB150
Service Bulletin/Repair Instructions
Freightliner Action Bulletin FAB150 Bumper guide lights
33-28
Service Bulletin/Repair Instructions
33-28 - Bearing Spacer Replacement, ConMet PreSet Steer Hubs
35-30
Service Bulletin/Repair Instructions
35-30 - Bearing Spacer Replacement, ConMet PreSet Drive Hubs
54-280
Service Bulletin/Repair Instructions
54-280 - Video Available for Servicing APEX 150 Sealed 16-Pin Connectors
532-13
Service Bulletin/Repair Instructions
532-13 Description and Operation of the Two-Stage Valve - Two-Filter Systems
530-13
Service Bulletin/Repair Instructions
530-13 Low Pressure Fuel Pump ? Two-Filter Fuel System
529-13
Service Bulletin/Repair Instructions
529-13 Operation of the Fuel System - Two-Filter Fuel System
525-13
Service Bulletin/Repair Instructions
525-13 SPN 2791-FMI 7 ? ALL YEARS
sb3529
Service Bulletin/Repair Instructions
sb3529 Axle Alignment Specifications
sb4932
Service Bulletin/Repair Instructions
sb4932 DEF Gauge Reading Incorrectly
sb2074
Service Bulletin/Repair Instructions
sb2074 Kysor Fan Clutch Rocking Runout Inspection
sb3131
Service Bulletin/Repair Instructions
sb3131 Huck-Spin 2 Changeover
12-022
Service Bulletin/Repair Instructions
12-022-DLR Daimler Trucks Remarketing Corporation (DTR) Now Requires Pre-approval for Repairs $1,200 (USD) and Greater
sb4267
Service Bulletin/Repair Instructions
sb4267 Brake Shimmy - Meritor SteeLite X30 Brake Drum with Excessive Runout
Reading this report
Complaint counts are reports filed with NHTSA, not failure rates. A common model collects more of them than a rare one that breaks more often.