TSB-54-384-FTL
Service Bulletin/Repair Instructions
Technical Service Bulletin for Grote OEM and Alliance Aftermarket Headlamp Replacement
Vehicle report
2022 FREIGHTLINER BUSINESS CLASS M2
Service bulletins
139 bulletinsTechnical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.
SS 583814
Other
Service Solution for A22-82459-000 Wiper Motor Wiring Connector Pinned Wrong (305)
CXA 03_26_ABS LA Fault
Other
CX Advocate for 1810/02 ABS longitudinal acceleration fault (TSB-54-104-WST,TSB-54-379-FTL)
CXA 03_26_Surge Tank
Other
CX Advocate for discolored coolant surge tanks (24CSA-20)
FleetCom_Hood Tilt CPC
Other
Fleet Communications for Hood Tilt CPC update and OI Comfort Mode parameters
FleetCom_ESC Warning Lamp
Other
Fleet Communications for TSB-54-379-FTL & TSB-54-104-WST ESC warning lamp and ECU replacement
FleetCom_PB-47-903-FTL
Other
Fleet Communications for parts bulletin on Fluorosilicone Fuel Tank Cap Seals
PB-47-903-FTL
Other
Parts Bulletin for Fluorosilicone Fuel Tank Cap Seals
MyCom_02102026-1
Other
My Communications for Alliance EX Value Brake Drum
MyCom_02062026-1
Other
My Communications for update on UFU R61709 Fuel Filters
MyCom_02042026-1
Other
My Communications for fifth wheel leg height changes
TSB-54-379-FTL
Service Bulletin/Repair Instructions
Revised Technical Service Bulletin for ESC Warning Lamp and ECU Replacement
CXA_01_26_Trans Support
Other
CX Advocate for Aftermarket Transmission Support
FleetCom_Heater Core
Other
Fleet Communications for Heater Core Plugging
FleetCom_Oil Plug Loc
Other
Fleet Communications for NFD Lower Oil Plug Location - SP Axles
TSB54-377-FTL
Service Bulletin/Repair Instructions
Technical Service Bulletin Low Coolant Sensor
SF671-Bulletin
Service Campaign
Revised Field Service Campaign for Beverage Body Frame Rail 50 KSI
SF671-DLR LTR
Service Campaign
Revised Field Service Campaign for Beverage Body Frame Rail 50 KSI
MYCOM_10302025-1
Other
My Communications for Update to DTNA parts on UFU R61709
CXA 10_25_Air Dryer Purge
Other
CX Advocate for Experiencing Excessive Purging from Air Dryer
CXA_10_25_Conmet Oil Pan
Other
CX Advocate for ConMet Oil Pan Insert Additional Issues
CXA_10_25_TufTrac M12
Other
CX Advocate for TufTrac M12 Bolts (TSB-32-057-FTL)
TSB32-057-FTL
Service Bulletin/Repair Instructions
Technical Service Bulletin for TufTrac M12 Bolts
WI25-014
Other
Warranty Information letter for Power Steering Tank Venting Diagnostic Procedures Revision
MYCOM_09092025-1
Other
My communications for DTNA Announces Extended Coverage Policy Updates
MYCOM_09022025-1
Other
My Communications for UFI 0-Ring Announcement
TSB-26-001-DDC
Other
Technical Service Bulletin for DT12 Range Detent Diagnostic
MYCOM_08212025-1
Other
My Communications for UPDATE TO DTNA PARTS QUALITY ALERT STOCK HOLD on UFU R61709
MYCOM_08182025-1
Other
My Communications for Parts Hold on UFU Filter
24CSA-19Rev
Other
Revised Customer Service Annoucement for No Trouble Found Heavy Duty Engine Product (HDEP) Oil Separator Leaks
TSB88-048-FTL
Service Bulletin/Repair Instructions
Technical Service Bulletin for New Grill Design
PB33-004-FTL
Service Bulletin/Repair Instructions
Parts Bulletin for Tie Rod Assembly Part Breakdown
SS3124-FTL
Other
Service Solution for Legacy M2 Bulkhead Module (BHM) Replacement and Diagnosticlink Issue
CXA 4_25_SS3172-FTL TPMS
Other
CX Advocate for TPMS water intrusion
CXA 3_25_NOx
Other
CX Advocate for NOx conversion low faults
CXA 3_25_SAS01T to SAS03T
Other
CX Advocate for SAS01T to SAS03T replacement (TSB54-373-FTL, TSB54-097-WST)
CXA 2_25_NOx
Other
CX Advocate for NOx conversion low faults
CXA 2_25_Turbo Oil Drain
Other
CX Advocate for turbo oil drain cracking
SS3172-FTL
Other
Service Solution for Tire Pressure Monitoring System (TPMS) Water Intrusion Through Perimeter Seal
SS3143-FTL
Other
Revised Service Solution for M2 Plus Fault Code 232/524000/19- ECU CPC data error
TSB01-002-DDC
Service Bulletin/Repair Instructions
Technical Service Bulletin for Gen 5 DD13 Turbocharger Oil Return Line Cracks
TSB54-373-FTL
Service Bulletin/Repair Instructions
Technical Service Bulletin for SAS01T to SAS03T Replacement Information
D24R7-Bulletin
Emissions
Emission Recall for DD8 EGR Monitor Software Reprogramming
D24R7-DLR LTR
Emissions
Emission Recall for DD8 EGR Monitor Software Reprogramming
D24R7-OWN LTR
Emissions
Emission Recall for DD8 EGR Monitor Software Reprogramming
CXA 1_16_CARB Truck Chec
Other
CX Advocate for CARB tightening the Readiness Criteria applied to On-Board Diagnostic (OBD) test submissions for the Clean Truck Check.
CXA 1_16_DD13 Altitude
Other
CX Advocate for DD13 Gen 5 engines operating at high altitude experience EGR slow response fault.
CXA 1_16_NOx
Other
CX Advocate for NOx conversion low faults
CXA 1_16_Seat Occupancy
Other
CX Advocate for repairing seat occupancy sensor (TSB 91-016-FTL)
CXA 1_16_Turbo Oil Drain
Other
CX Advocate for turbo oil drain cracking
TSB35-039-FTL
Service Bulletin/Repair Instructions
Technical Service Bulletin for Detroit New Final Drive Standard Performance Forward Carrier Change to Top Performance Passive Lube Management
D24R2-Bulletin
Emissions
Emission Recall for DETROIT DD13 and DD16 ACM Software Reprogramming
D24R2-DLR LTR
Emissions
Emission Recall for DETROIT DD13 and DD16 ACM Software Reprogramming
D24R2-OWN LTR
Emissions
Emission Recall for DETROIT DD13 and DD16 ACM Software Reprogramming
CXA 11_21_CARB Truck Chec
Other
CX Advocate for CARB tightening the Readiness Criteria applied to On-Board Diagnostic (OBD) test submissions for the Clean Truck Check.
CXA 11_21_M2, SD Transfer
Other
CX Advocate for M2 and SD Vehicles Transfer Case Failures Due to Excessive Vehicle Speed (SS 3155-FTL)
TSB91-016-FTL
Service Bulletin/Repair Instructions
Technical Service Bulletin for Repairing Seat Occupancy Sensor for ISRI, SEARS and National Truck Seats
SS1032998-FTL
Other
Service Solution for M2 mirror wind noise
WI24-019
Warranty Program/Extension
Warranty Information letter for Detroit Line or Line Seal, High Pressure Fuel Injector Standard Repair Time Updates
PB01-009
Other
Parts Bulletin for Powertrain Power Distribution Module (PTPDM) Kit Replacement
SS3155-FTL
Other
Service Solution for M2 and SD Vehicles Transfer Case Failures Due to Excessive Vehicle Speed
CXA_10_17_CARB Truck Chec
Other
CX Advocate for CARB tightening the Readiness Criteria applied to On-Board Diagnostic (OBD) test submissions for the Clean Truck Check.
24CSA-19
Other
Customer Service Annoucement for Heavy-Duty Engine Product (HDEP) Oil Separator Leaks
24CSA-20
Service Bulletin/Repair Instructions
Customer Service Annoucement for Discolored Coolant Surge Tank on Heavy Duty Engine Product (HDEP)
SS1023366-Detroit
Other
Service Solution for Detroit Successful Regen Reference for GHG17 DD Engines
CXA 9_24_MDEG Updates
Other
CX Advocate for MDEG Updates
CXA 8_24_AutoElevate Disa
Other
CX Advocate for AutoElevate Disablement Gen5 Engines
CXA 8_24_AutoElevate and
Other
CX Advocate for benefits of Autoelevate and hydrocarbon faults
CXA 8_24_Conmet Oil Pan
Other
CX Advocate for ConMet Oil Pan Insert Additional Failures
CXA 8_24_MDEG Updates
Other
CX Advocate for MDEG Updates
FICM Cleaning
Other
Cleaning Gen5 Engine Fuel Injectors
FICM Email
Other
Fuel Injector Cleaner Updated Procedure
FICM Priming
Other
Fuel Injection Cleaning Machine Priming Procedures
FICM Setup
Other
Draft Fuel Injection Cleaning Machine (FICM) Setup Instructions
CXA 7_24_AutoElevate Disa
Other
CX Advocate for AutoElevate Disablement Gen5 Engines
CXA 7_24_Conmet Oil Pan
Other
CX Advocate for ConMet Oil Pan Insert Additional Failures
CXA 7_24_MDEG Updates
Other
CX Advocate for MDEG Updates
CXA 7_24_NOx
Other
CX Advocate for NOx conversion low faults. Update to CXA 6_24_NOx submission.
CALFTL13-001
Service Bulletin/Repair Instructions
Customer Advisory Letter for Proactive Resonator and Suction Line Replacement
CXA 06_24_Clutch Bolts
Other
CX Advocate communication for clutch bolts
CXA 06_24_NOx
Other
CX Advocate communication for NOx conversion low faults
CXA 06_24_Oil Lines
Other
CX Advocate communication for oil lines disconnecting
ICI24-025
Service Campaign
Revised Important Campaign Inofrmation letter for SF671 - Bulletin Revision. REVISION: 3 new SRTs and repair procedures have been created to address specific issues that arise during the repair.
SF671_V2-Bulletin
Service Campaign
Revised Field Service Campaign for Beverage Body Frame Rail 50 KSI. REVISION: 3 new SRTs and repair procedures have been created to address specific issues that arise during the repair.
SF671_V2-DLR LTR
Service Campaign
Revised Field Service Campaign for Beverage Body Frame Rail 50 KSI. REVISION: 3 new SRTs and repair procedures have been created to address specific issues that arise during the repair.
TSB35-042-FTL
Service Bulletin/Repair Instructions
Technical Service Bulletin for New Final Drive Over Heat Diagnostic
SS734-WST
Other
Service Solution for Thread Spring Pin Suspension Alignment & Installation
SF672 POSTCARD LARGE
Service Campaign
Field Service Campaign Owner Reminder Postcard large population
SF672 POSTCARD SMALL
Service Campaign
Field Service Campaign Owner Reminder Postcard small population
VSWP Customer Letter
Other
Customer letter regarding variable speed water pump.
SS3144-FTL
Service Bulletin/Repair Instructions
Service Solution for DEF Pump Wiring for Cummins CM2450 Engine Controller
ICI24-013
Service Bulletin/Repair Instructions
Important Campaign Information letter for SF671 Campaign Suspended
ICI24-009
Service Bulletin/Repair Instructions
Important Campaign Information letter for SF671 - Bulletin Revision. REVISION: If you find modifications to the chassis, please submit a WSC Inquiry before beginning any additional work.
SF671
Service Bulletin/Repair Instructions
Revised Field Service Campaign for Beverage Body Frame Rail 50 KSI. REVISION: If you find modifications to the chassis, please submit a WSC Inquiry before beginning any additional work.
FL974
Service Bulletin/Repair Instructions
Revised Emissions Recall: Cummins DEF Sensor Shortage. REVISION: Some vehicles formerly in Group F have been moved to Group G and have been assigned a new part number as specified in Table 1. An SRT for 'Calibration Code Only: Update or Confirm' has been added, as shown in Table 2, to be used when a new DEF header is not required. There have been some other minor changes to the work instructions and SRT times.
ICI24-006
Service Bulletin/Repair Instructions
Important Campaign Information letter for FL974 - Revised Bulletin & Population
ICI24-007
Service Bulletin/Repair Instructions
Important Campaign Information letter for SF669 Campaign Suspended
SF669
Service Bulletin/Repair Instructions
Field Service Campaign for Adaptive Cruise Control
SF672_V4
Service Bulletin/Repair Instructions
Revised Field Service Campaign for Common Telematics Platform Software Update
ICI23-028
Service Bulletin/Repair Instructions
Important Campaign Information Letter for SF670 Campaign Reactivation
ICI23-027
Service Bulletin/Repair Instructions
Important Campaign Information Letter for SF670 Campaign Suspended
SF670
Service Bulletin/Repair Instructions
Field Service Campaign for Heated Fuel Water Separator
SF672
Service Bulletin/Repair Instructions
Field Service Campaign for Common Telematics Platform Software Update
SB54-295
Service Bulletin/Repair Instructions
Revised Freightliner Service Bulletin for Replacing an Auto Baud Rate Detecting Bulkhead Module with a Fixed Baud Rate BHM. Description of Revisions: This bulletin replaces the version dated 02/01/2016. Information about auto baud rate connections has been included.
SB83-161
Service Bulletin/Repair Instructions
Updated Freightliner Service Bulletin for Heater Hose Reduced Clearance May Cause Early Horn Failures
SB54-355
Service Bulletin/Repair Instructions
Freightliner Service Bulletin for Inoperative Heated Mirrors Low Content BHM Vehicles. Due to a shortage of electronic components, Business Class M2 and 108SD/114SD vehicles built from September 2021 were assembled using low content bulkhead modules (BHM). On these vehicles, the heated mirror control circuit is hardwired (non-multiplexed) instead of being controlled by the BHM (multiplexed).
SB49-042
Service Bulletin/Repair Instructions
Freightliner Service Bulletin for DEF Connector Reinforcement Caps.
MYCOM_120621-1
Service Bulletin/Repair Instructions
New Seats for M2 108SD and 114SD - FTL209
MYCOM_092121-1
Service Bulletin/Repair Instructions
My Communication for Bulkhead Module Production Limitations. Due to continued semi-conductor and microprocessor component supply chain challenges, a redesigned bulkhead module (BHM) control unit will be introduced on the M2 106, M2 112, 108SD, and 114SD models with production schedule dates on and after September 27, 2021. A redesign was required due to the availability of internal components.
SS3090-FTL2021
Service Bulletin/Repair Instructions
Service Solution for DD8 Engine Harness Chafing Air Compressor Suction Line.
AXLEOILSHORTAGE
Service Bulletin/Repair Instructions
Communication for 75W-85 Detroit Axle Oil Supply Shortage.
MCMSHORTAGE
Service Bulletin/Repair Instructions
Shortage Communication Letter for Continued Part Shortages.
CONSOLESHORTAGE
Service Bulletin/Repair Instructions
Storage Console Shortage. Freightliner and Western Star orders with the following option may experience a temporary delay in availability of the storage console mounted on the interior backwall of Daycabs.
SF631
Service Bulletin/Repair Instructions
Field Service Campaign for Detroit Diesel Engine Fan Activation with A/C. On certain Freightliner and Western Star vehicles with Detroit Diesel engines, the engine fan fails to activate when the A/C pressure switch circuit is opened, resulting in poor A/C cooling performance at idle.
CALFTL31-004
Service Bulletin/Repair Instructions
Customer Advisory Letter for 4-Hook Chain Hanger Replacement.
SB60-176
Service Bulletin/Repair Instructions
Freightliner Service Bulletin for Insulated Automatic Transmission Cover Plate. Some Business Class M2 and 108/114 Severe Duty vehicles equipped with a compressed natural gas (CNG) engine and automatic transmission may experience higher exhaust temperatures than vehicles equipped with a diesel engine.
PM Sensor Shrtg
Service Bulletin/Repair Instructions
Supply chain shortage notice. Model Year 2022 Freightliner, Western Star, Freightliner Custom Chassis, and Thomas Built Bus vehicles manufactured with the following engines have been built without a Particulate Matter (PM)/Soot sensor: âÃÂâDD15 Gen 5 (Gats 2.0) (with a June 2021 or later GHG build date) âÃÂâDD13 Gen4 (1-box) (with a June 2021 or later GHG build date) âÃÂâCummins B6.7 (with a June 2021 or later GHG build date) âÃÂâCummins X15 with ratings of 400-500HP (with a June 2021 or later GHG build date) As a result, the vehicle has a non-conforming On-Board Diagnostic (OBD) system. The engine manufacturers will pay to install the OBD PM sensor and corresponding software through a recall once sensors become available.
SB54-320
Service Bulletin/Repair Instructions
Updated Service Bulletin for upgrading BHM software for switch expansion module fault SPN 698 FMI 7. This bulletin replaces the version dated 11/11/2019. Figure 3 has been updated with a new hardware part number. A procedure was added to the data download process.
WI21-009
Service Bulletin/Repair Instructions
Warranty Information letter announcing that DTNA is increasing the Standard Diagnostic Times (SDTs) shown. The updated after treatment system (ATS) diesel exhaust fluid (DEF) pump times will be applied to repair orders opened on or after April 12, 2021.
WI21-008
Service Bulletin/Repair Instructions
Warranty Information Letter announcing DTNA is adjusting the Standard Repair Times (SRTs) shown. The updated times will be applied to repair orders opened on or after April 5, 2021.
SB54-328
Service Bulletin/Repair Instructions
Updated Freightliner Service Bulletin for Rerouting Wiring Harness to Reduce Chafing. This bulletin replaces the version dated 06/29/2020. Two new illustrations have been added to demonstrate proper application of butterfly tie straps on the transmission. ---Allison transmission wiring harness chafing causes disruption to gear engagement and fault code generation. To reduce chafing, the wiring is routed using stand off brackets and tie straps to minimize contact with the transmission parts. This bulletin applies to vehicles equipped with on-board diagnostics (OBDs) manufactured after 2016.
MYCOM_032621-1
Service Bulletin/Repair Instructions
M2 Bulkhead Module Shortage To our Dealer Partners, As a follow up to the DTNA Executive Webinar broadcast to the dealer body on March 16 2021 at12:00pm Pacific, we all understand there is a global shortage of computer chips that unfortunately, will impact our M2 product production. With reference to Table 1 below, the goal of this communication is to provide the part numbers of the affected modules in question and Aftermarket decisions based upon the situation. If you obtain or have any modules in inventory, the current software and Truck models are provided. These module part numbers are now on manual allocation when ordered from DTNA until the situation is rectified.
SB83-155
Service Bulletin/Repair Instructions
Updated Freightliner Service Bulletin for Espar Service Information. This bulletin replaces the version dated January 1, 2015. New Cascadia has been added to the model list.
CALFTL91-001
Service Bulletin/Repair Instructions
Customer Advisory Letter for M2 ISRI Seat Modification. The ISRI seat in these vehicles need to be modified.
WP21-007
Service Bulletin/Repair Instructions
Warranty Policy Letter for battery tags. DTNA determined that since adopting the AutoMeter BCT-460DTNA Powernet Assessment Tool (AutoMeter) as the required powernet system tester, not all battery tags have to be retained support Warranty-related claims.
SS3073FTL2021
Service Bulletin/Repair Instructions
Service Solution for M2 Rear Suspension Knock. This document applies to Freightliner M2 Business Class used in a âFire/Emergencyâ application and equipped with FTL flat leaf spring rear suspensions. The FTL flat leaf spring rear suspension permits the spring pack to shift laterally within the spring hanger brackets. Under heavy cornering load applications, the spring pack can shift laterally and contact the sidewall of the spring hanger bracket. Driver of the vehicle will detect an audible popping or knocking noise from the rear suspension when turning the vehicle.
MYCOM_031621-1
Service Bulletin/Repair Instructions
M2 and SD Scheduling Production Update Through a relentless focus on serving our customers, we have continually adapted to overcome the earliest effects of the COVID-19 pandemic to ensure our ability to deliver trucks and parts for those who keep the world moving. However, just a little over one year after the first effects of the pandemic began to impact global semiconductor supply chains, the prolonged duration of these shortages have now reached our own supply chain en masse.
SB49-038
Service Bulletin/Repair Instructions
Revised Freightliner Service Bulletin for netized Fill Neck for Six-Gallon DEF Tanks. A design change removed the magnets from the fill necks for some 6-gallon diesel exhaust fluid (DEF) tanks. If the vehicle is equipped with a non-magnetic fill neck 04-32529-000, it can be updated to a magnetic neck 04-32529-001. This bulletin replaces the version dated 04/18/2017. Updated availability of magnetic fill neck option for other diesel exhaust fluid (DEF) tank part numbers.
FAB282
Service Bulletin/Repair Instructions
Freightliner Action Bulletin FAB282 New Radios
FAB283
Service Bulletin/Repair Instructions
Freightliner Action Bulletin FAB283 Bendix AutoVue
SS1034797
Service Bulletin/Repair Instructions
Service Solution for M2 108SD 114SD Coolant Level Sensor PN 06-93316-002. This bulletin was updated 1/28/2021 to reflect the removal of the backshell P/N 23-13302-633, as the added length of the backshell makes it difficult to route the harness around the lower mounting bolt of the surge tank.
SS1033289
Service Bulletin/Repair Instructions
Service Solution SS 1033289 BHM Fault Code SPN 524249 / FMI 7
SS1032728
Service Bulletin/Repair Instructions
SS 1032728 Bulkhead Module Fault Codes 524280 thru 524286 with FMI 7 Clarification
SS1033180
Service Bulletin/Repair Instructions
Service Solution SS 1033180 BHM Fault Code SPN 524251 FMI 7 - Extr...
SS1032974
Service Bulletin/Repair Instructions
SS 1032974 High Oil Pressure on 2017 DTNA Vehicles Instrument Cluster Display
SS1033094
Service Bulletin/Repair Instructions
Service Solution SS 1033094 KUS Float Tube Fuel Level Sensor Inform...
SS1032998
Service Bulletin/Repair Instructions
Service Solution SS 1032998 M2 mirror wind noise
SS1032989
Service Bulletin/Repair Instructions
Service Solution SS 1032989 â BHM Fault Code Changes
FL688
Service Bulletin/Repair Instructions
Rear Brake Calipers and Anchor Plates.
Reading this report
Complaint counts are reports filed with NHTSA, not failure rates. A common model collects more of them than a rare one that breaks more often.