Vehicle report

2023 FREIGHTLINER BUSINESS CLASS M2

Service bulletins

150 bulletins

Technical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.

TSB-54-334-FTL

Service Bulletin/Repair Instructions

Technical Service Bulletin for Front Lighting Ground Splice Pack Failure

WI26-009R

Other

Revised Warranty Information letter for missing chamber caging bolts

TS-0013-00

Other

Truck Equipment Manufacturer Solution for PTO Mode Delay for Driving PTO

TEM-11-00001

Other

Truck Equipment Manufacturer upfit guide for Detroit Assurance Forward Radar Relocation and Adjustment

WI26-009

Other

Warranty Information letter for missing chamber caging bolts

TS-0014-00

Other

Truck Equipment Manufacturer Solution for Detroit Assurance Parameters for an Obstructed Multi-Purpose Camera View

WI26-008

Other

Warranty Information letter for Reman Parts Usage Policy Reminder

TSB-54-384-FTL

Service Bulletin/Repair Instructions

Technical Service Bulletin for Grote OEM and Alliance Aftermarket Headlamp Replacement

TSB-20-092-FTL

Service Bulletin/Repair Instructions

Technical Service Bulletin for Isolator Radiator Mounting, Behr/Mahle

TS-0008-00

Other

Truck Equipment Manufacturer Solution for RSS with PTO Engagement

SS 583814

Other

Service Solution for A22-82459-000 Wiper Motor Wiring Connector Pinned Wrong (305)

CXA 03_26_ABS LA Fault

Other

CX Advocate for 1810/02 ABS longitudinal acceleration fault (TSB-54-104-WST,TSB-54-379-FTL)

CXA 03_26_Surge Tank

Other

CX Advocate for discolored coolant surge tanks (24CSA-20)

FleetCom_Hood Tilt CPC

Other

Fleet Communications for Hood Tilt CPC update and OI Comfort Mode parameters

FleetCom_ESC Warning Lamp

Other

Fleet Communications for TSB-54-379-FTL & TSB-54-104-WST ESC warning lamp and ECU replacement

FleetCom_PB-47-903-FTL

Other

Fleet Communications for parts bulletin on Fluorosilicone Fuel Tank Cap Seals

PB-47-903-FTL

Other

Parts Bulletin for Fluorosilicone Fuel Tank Cap Seals

MyCom_02102026-1

Other

My Communications for Alliance EX Value Brake Drum

MyCom_02062026-1

Other

My Communications for update on UFU R61709 Fuel Filters

MyCom_02042026-1

Other

My Communications for fifth wheel leg height changes

TSB-54-379-FTL

Service Bulletin/Repair Instructions

Revised Technical Service Bulletin for ESC Warning Lamp and ECU Replacement

CXA_01_26_Trans Support

Other

CX Advocate for Aftermarket Transmission Support

TSB-26-058-FTL

Service Bulletin/Repair Instructions

Technical Service Bulletin for Transmission shift stalk

FleetCom_Heater Core

Other

Fleet Communications for Heater Core Plugging

FleetCom_Oil Plug Loc

Other

Fleet Communications for NFD Lower Oil Plug Location - SP Axles

TSB54-377-FTL

Service Bulletin/Repair Instructions

Technical Service Bulletin Low Coolant Sensor

SF671-Bulletin

Service Campaign

Revised Field Service Campaign for Beverage Body Frame Rail 50 KSI

SF671-DLR LTR

Service Campaign

Revised Field Service Campaign for Beverage Body Frame Rail 50 KSI

MYCOM_10302025-1

Other

My Communications for Update to DTNA parts on UFU R61709

CXA 10_25_Air Dryer Purge

Other

CX Advocate for Experiencing Excessive Purging from Air Dryer

CXA_10_25_Conmet Oil Pan

Other

CX Advocate for ConMet Oil Pan Insert Additional Issues

CXA_10_25_Tech Questions

Other

CX Advocate for technical questions/issues raised

CXA_10_25_TufTrac M12

Other

CX Advocate for TufTrac M12 Bolts (TSB-32-057-FTL)

TSB54-374-FTL

Service Bulletin/Repair Instructions

Technical Service Bulletin for Disconnection of the Headlight Harness from the Headlight Assembly

TSB32-057-FTL

Service Bulletin/Repair Instructions

Technical Service Bulletin for TufTrac M12 Bolts

CXA_9_25_Tech Questions

Other

CX Advocate for technical questions/issues raised

WI25-014

Other

Warranty Information letter for Power Steering Tank Venting Diagnostic Procedures Revision

MYCOM_09092025-1

Other

My communications for DTNA Announces Extended Coverage Policy Updates

MYCOM_09022025-1

Other

My Communications for UFI 0-Ring Announcement

TSB-26-001-DDC

Other

Technical Service Bulletin for DT12 Range Detent Diagnostic

CXA_8_25_TCM CAN

Other

CX Advocate for DT12 - TCM CAN communication issues with CPC

CXA_8_25_Tech Questions

Other

CX Advocate for technical questions/issues raised

MYCOM_08212025-1

Other

My Communications for UPDATE TO DTNA PARTS QUALITY ALERT STOCK HOLD on UFU R61709

MYCOM_08182025-1

Other

My Communications for Parts Hold on UFU Filter

24CSA-19Rev

Other

Revised Customer Service Annoucement for No Trouble Found Heavy Duty Engine Product (HDEP) Oil Separator Leaks

TSB88-048-FTL

Service Bulletin/Repair Instructions

Technical Service Bulletin for New Grill Design

CXA 6_25_Headlight wiring

Other

CX Advocate for Headlamp Wiring Routing Concern (TSB54-374-FTL)

PB33-004-FTL

Service Bulletin/Repair Instructions

Parts Bulletin for Tie Rod Assembly Part Breakdown

SS3124-FTL

Other

Service Solution for Legacy M2 Bulkhead Module (BHM) Replacement and Diagnosticlink Issue

TSB26-056-FTL

Service Bulletin/Repair Instructions

Service Solution for DT12 Oil Plug Ports

FAB342

Other

Features and Benefits for Detroit Connect Base Service Renewal

FAB343

Other

Features and Benefits for Detroit Connect UpfrontService Extension

CXA 4_25_SS3172-FTL TPMS

Other

CX Advocate for TPMS water intrusion

TSB54-372-FTL

Service Bulletin/Repair Instructions

Revised Technical Service Bulletin for Connect 5 Instrument Cluster (ICC5) Nuisance Fault Code

CXA 3_25_ICC5 Nuisance

Other

CX Advocate for ICC5 nuisance fault code (TSB54-096-WST, TSB54-372-FTL)

CXA 3_25_NOx

Other

CX Advocate for NOx conversion low faults

CXA 3_25_SAS01T to SAS03T

Other

CX Advocate for SAS01T to SAS03T replacement (TSB54-373-FTL, TSB54-097-WST)

CXA 2_25_BB Marker Lights

Other

CX Advocate for M2 and SD+ Bodybuilder Marker Lights Turn Off While Truck Lights Remain On

CXA 2_25_M2+ Basic ABS

Other

CX Advocate for M2+ With Basic ABS And No XBR Content Losing Throttle In Sharp Turns

CXA 2_25_NOx

Other

CX Advocate for NOx conversion low faults

CXA 2_25_Turbo Oil Drain

Other

CX Advocate for turbo oil drain cracking

SS3172-FTL

Other

Service Solution for Tire Pressure Monitoring System (TPMS) Water Intrusion Through Perimeter Seal

SS3143-FTL

Other

Revised Service Solution for M2 Plus Fault Code 232/524000/19- ECU CPC data error

TSB01-002-DDC

Service Bulletin/Repair Instructions

Technical Service Bulletin for Gen 5 DD13 Turbocharger Oil Return Line Cracks

TSB54-373-FTL

Service Bulletin/Repair Instructions

Technical Service Bulletin for SAS01T to SAS03T Replacement Information

D24R7-Bulletin

Emissions

Emission Recall for DD8 EGR Monitor Software Reprogramming

D24R7-DLR LTR

Emissions

Emission Recall for DD8 EGR Monitor Software Reprogramming

D24R7-OWN LTR

Emissions

Emission Recall for DD8 EGR Monitor Software Reprogramming

CXA 1_16_CARB Truck Chec

Other

CX Advocate for CARB tightening the Readiness Criteria applied to On-Board Diagnostic (OBD) test submissions for the Clean Truck Check.

CXA 1_16_DD13 Altitude

Other

CX Advocate for DD13 Gen 5 engines operating at high altitude experience EGR slow response fault.

CXA 1_16_NOx

Other

CX Advocate for NOx conversion low faults

CXA 1_16_Seat Occupancy

Other

CX Advocate for repairing seat occupancy sensor (TSB 91-016-FTL)

CXA 1_16_Turbo Oil Drain

Other

CX Advocate for turbo oil drain cracking

SS3160-FTL

Other

Service Solution for M2+ PTO Mode Delay for Split Shaft PTO Operation

TSB35-039-FTL

Service Bulletin/Repair Instructions

Technical Service Bulletin for Detroit New Final Drive Standard Performance Forward Carrier Change to Top Performance Passive Lube Management

D24R2-Bulletin

Emissions

Emission Recall for DETROIT DD13 and DD16 ACM Software Reprogramming

D24R2-DLR LTR

Emissions

Emission Recall for DETROIT DD13 and DD16 ACM Software Reprogramming

D24R2-OWN LTR

Emissions

Emission Recall for DETROIT DD13 and DD16 ACM Software Reprogramming

CXA 11_21_CARB Truck Chec

Other

CX Advocate for CARB tightening the Readiness Criteria applied to On-Board Diagnostic (OBD) test submissions for the Clean Truck Check.

CXA 11_21_Crew Cab Rear

Other

CX Advocate for Crew Cab Rear Door Locks (SF701)

CXA 11_21_M2+ Basic ABS

Other

CX Advocate for M2+ With Basic ABS And No XBR Content Losing Throttle In Sharp Turns

CXA 11_21_M2+ Dome Light

Other

CX Advocate for M2+ dome light

CXA 11_21_M2, SD Transfer

Other

CX Advocate for M2 and SD Vehicles Transfer Case Failures Due to Excessive Vehicle Speed (SS 3155-FTL)

SS3158-FTL

Other

Service Solution for M2 and SD+ Bodybuilder Marker Lights Turn Off While Truck Lights Remain On

TSB91-016-FTL

Service Bulletin/Repair Instructions

Technical Service Bulletin for Repairing Seat Occupancy Sensor for ISRI, SEARS and National Truck Seats

SS1032998-FTL

Other

Service Solution for M2 mirror wind noise

WI24-019

Warranty Program/Extension

Warranty Information letter for Detroit Line or Line Seal, High Pressure Fuel Injector Standard Repair Time Updates

PB01-009

Other

Parts Bulletin for Powertrain Power Distribution Module (PTPDM) Kit Replacement

SS3155-FTL

Other

Service Solution for M2 and SD Vehicles Transfer Case Failures Due to Excessive Vehicle Speed

CXA 10_17_Reman Process

Other

CX Advocate for overview of the remanufacturing process.

CXA_10_17_CARB Truck Chec

Other

CX Advocate for CARB tightening the Readiness Criteria applied to On-Board Diagnostic (OBD) test submissions for the Clean Truck Check.

SF701-Bulletin

Service Campaign

Field Service Campaign for Crew Cab Rear Door Locks

SF701-DLR LTR

Service Campaign

Field Service Campaign for Crew Cab Rear Door Locks

SF701-OWN LTR

Service Campaign

Field Service Campaign for Crew Cab Rear Door Locks

24CSA-19

Other

Customer Service Annoucement for Heavy-Duty Engine Product (HDEP) Oil Separator Leaks

24CSA-20

Service Bulletin/Repair Instructions

Customer Service Annoucement for Discolored Coolant Surge Tank on Heavy Duty Engine Product (HDEP)

ICI24-036

Other

Important Campaign Information letter for SF679 – Revised Bulletin.

SF679-Bulletin

Service Campaign

Revised Field Service Campaign for Virtual Technician Module. 2nd REVISION:Certain vehicles in Group B with Cummins engines have been reassigned to the newly created Group E. The Parts table has been updated to include the mounting bracket and fasteners required for Virtual Technician installation. A new SRT has been added to Campaign Group E: 996-F175E ECU, VIRTUAL TECHNICIAN, POPULATION E, INSTALL (SF679), 0.8 hours. Additionally, the Work Instructions have been revised to provide supplementary details for installing the Virtual Technician on vehicles with Cummins engines that were missing the Common Powertrain Controller (CPC) mounting bracket.

SF679-DLR LTR

Service Campaign

Revised Field Service Campaign for Virtual Technician Module. 2nd REVISION:Certain vehicles in Group B with Cummins engines have been reassigned to the newly created Group E. The Parts table has been updated to include the mounting bracket and fasteners required for Virtual Technician installation. A new SRT has been added to Campaign Group E: 996-F175E ECU, VIRTUAL TECHNICIAN, POPULATION E, INSTALL (SF679), 0.8 hours. Additionally, the Work Instructions have been revised to provide supplementary details for installing the Virtual Technician on vehicles with Cummins engines that were missing the Common Powertrain Controller (CPC) mounting bracket.

SS1023366-Detroit

Other

Service Solution for Detroit Successful Regen Reference for GHG17 DD Engines

CXA 9_24_MDEG Updates

Other

CX Advocate for MDEG Updates

SS3153-FTL

Other

Service Solution for M2 Plus Crew Cab Dome Light Does Not Activating With Rear Doors

SS3118-FTL

Other

Service Solution for M2 & SD Freightliner End of FrameLighting Doesn't Sync with Body Lighting

SS3125-FTL

Other

Service Solution for XMC 20amp and 5amp High Side Drivers(Digital Output) Load Sensing

CXA 8_24_AutoElevate Disa

Other

CX Advocate for AutoElevate Disablement Gen5 Engines

CXA 8_24_AutoElevate and

Other

CX Advocate for benefits of Autoelevate and hydrocarbon faults

CXA 8_24_Conmet Oil Pan

Other

CX Advocate for ConMet Oil Pan Insert Additional Failures

CXA 8_24_MDEG Updates

Other

CX Advocate for MDEG Updates

FICM Cleaning

Other

Cleaning Gen5 Engine Fuel Injectors

FICM Email

Other

Fuel Injector Cleaner Updated Procedure

FICM Priming

Other

Fuel Injection Cleaning Machine Priming Procedures

FICM Setup

Other

Draft Fuel Injection Cleaning Machine (FICM) Setup Instructions

CXA 7_24_AutoElevate Disa

Other

CX Advocate for AutoElevate Disablement Gen5 Engines

CXA 7_24_Conmet Oil Pan

Other

CX Advocate for ConMet Oil Pan Insert Additional Failures

CXA 7_24_MDEG Updates

Other

CX Advocate for MDEG Updates

CXA 7_24_NOx

Other

CX Advocate for NOx conversion low faults. Update to CXA 6_24_NOx submission.

CXA 7_24_Reman Process

Other

CX Advocate for overview of the remanufacturing process.

CXA 7_24_Reman Process V2

Other

CX Advocate for overview of the remanufacturing process.

CALFTL13-001

Service Bulletin/Repair Instructions

Customer Advisory Letter for Proactive Resonator and Suction Line Replacement

SS3148-FTL

Other

Service Solution for M2 Plus, Missing EMPTO 1 request wire in the Power Train Interface Connector (PTIC)

CXA 06_24_Clutch Bolts

Other

CX Advocate communication for clutch bolts

CXA 06_24_NOx

Other

CX Advocate communication for NOx conversion low faults

CXA 06_24_Oil Lines

Other

CX Advocate communication for oil lines disconnecting

ICI24-025

Service Campaign

Revised Important Campaign Inofrmation letter for SF671 - Bulletin Revision. REVISION: 3 new SRTs and repair procedures have been created to address specific issues that arise during the repair.

SF671_V2-Bulletin

Service Campaign

Revised Field Service Campaign for Beverage Body Frame Rail 50 KSI. REVISION: 3 new SRTs and repair procedures have been created to address specific issues that arise during the repair.

SF671_V2-DLR LTR

Service Campaign

Revised Field Service Campaign for Beverage Body Frame Rail 50 KSI. REVISION: 3 new SRTs and repair procedures have been created to address specific issues that arise during the repair.

MYCOM_05302024-2

Service Bulletin/Repair Instructions

My Communications for Rescindment of Recall FL999 Alcoa Steer Wheel Inner Flange

TSB35-042-FTL

Service Bulletin/Repair Instructions

Technical Service Bulletin for New Final Drive Over Heat Diagnostic

TSB54-363-FTL

Service Bulletin/Repair Instructions

Technical Service Bulletin for Air Conditioner Clutch Continuously Engaged on M2 Plus Vehicles

SS734-WST

Other

Service Solution for Thread Spring Pin Suspension Alignment & Installation

SF672 POSTCARD LARGE

Service Campaign

Field Service Campaign Owner Reminder Postcard large population

SF672 POSTCARD SMALL

Service Campaign

Field Service Campaign Owner Reminder Postcard small population

VSWP Customer Letter

Other

Customer letter regarding variable speed water pump.

SS3144-FTL

Service Bulletin/Repair Instructions

Service Solution for DEF Pump Wiring for Cummins CM2450 Engine Controller

ICI24-013

Service Bulletin/Repair Instructions

Important Campaign Information letter for SF671 Campaign Suspended

ICI24-009

Service Bulletin/Repair Instructions

Important Campaign Information letter for SF671 - Bulletin Revision. REVISION: If you find modifications to the chassis, please submit a WSC Inquiry before beginning any additional work.

SF671

Service Bulletin/Repair Instructions

Revised Field Service Campaign for Beverage Body Frame Rail 50 KSI. REVISION: If you find modifications to the chassis, please submit a WSC Inquiry before beginning any additional work.

SF683

Service Bulletin/Repair Instructions

Field Service Campaign for Detroit Engine Fan HVAC Integration

ICI24-004

Service Bulletin/Repair Instructions

Important Campaign Information letter for SF679 Bulletin Revision. REVISION: The parts table has been updated.

SF679

Service Bulletin/Repair Instructions

Revised Field Service Campaign for Virtual Technician Module. REVISION: The parts table has been updated.

ICI23-043

Service Bulletin/Repair Instructions

Important Campaign Information Letter for SF680 Allison TCM Software Update / TT9108EN

SF672_V4

Service Bulletin/Repair Instructions

Revised Field Service Campaign for Common Telematics Platform Software Update

CALFTL42-009

Service Bulletin/Repair Instructions

Customer Advisory Letter for 6-Inch Slack Adjusters Causing the Brakes to Over-Adjust and Drag

ICI23-028

Service Bulletin/Repair Instructions

Important Campaign Information Letter for SF670 Campaign Reactivation

ICI23-027

Service Bulletin/Repair Instructions

Important Campaign Information Letter for SF670 Campaign Suspended

SF670

Service Bulletin/Repair Instructions

Field Service Campaign for Heated Fuel Water Separator

CALFTL54-030

Service Bulletin/Repair Instructions

Customer Advisory Letter for Bendix Blind Spotter Sensor Installation

SF672

Service Bulletin/Repair Instructions

Field Service Campaign for Common Telematics Platform Software Update

CALFTL54-028

Service Bulletin/Repair Instructions

Customer Advisory Letter for Business Class M2 and 108SD 114SD BCA Fuse Mounting Nuts Torque Inspection

MYCOM_11232022

Service Bulletin/Repair Instructions

My Communications for M2 and SD Neutral at Stop Requirement. In alignment with the Canadian GHG Phase II policy, DTNA will now require a Neutral at Stop specification on all 2023 M2 106 (Legacy and Plus) models domiciled in Canada with Cummins B6.7, L9, Allison Transmission and all vocations.

Reading this report

Complaint counts are reports filed with NHTSA, not failure rates. A common model collects more of them than a rare one that breaks more often.