TSB-00-046-FTL
Service Bulletin/Repair Instructions
Technical Service Bulletin for Cascadia Generations
Vehicle report
Technical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.
TSB-00-046-FTL
Technical Service Bulletin for Cascadia Generations
FleetCom_Oil Plug Loc
Fleet Communications for NFD Lower Oil Plug Location - SP Axles
FleetCom_Pwr Steer Res
Fleet Communications for Power Steering Resevoir - NTF Replacements
FleetCom_SS 3163-FTL
Fleet Communications for Power Steering Reservoir Fill Cap Venting
SS3076-FTL
Service Solution for P4 Main Mirror Arm Covers Loose - Falling Off
CXA_8_25_KY AEB
CX Advocate for KY AEB Notice
KY AEB Notice
Customer letter for Detroit Assurance Kentucky Interstate 71 Road Hazard
TSB35-034-FTL
Revised Technical Service Bulletin for Hub Oil Level in Final Drive (NFD) Top Performance Axles on Decked Vehicles
TSB35-34-FTL
Revised Technical Service Bulletin for Hub Oil Level in Final Drive (NFD) Top Performance Axles on Decked Vehicles
TSB26-056-FTL
Service Solution for DT12 Oil Plug Ports
TSB54-276-FTL
Technical Service Bulletin for Load Dump Switch Inspection and Installation on Dometic Refrigerators
CXA 3_25_NOx
CX Advocate for NOx conversion low faults
CXA 2_25_NOx
CX Advocate for NOx conversion low faults
CXA 2_25_Turbo Oil Drain
CX Advocate for turbo oil drain cracking
MYCOM_02102025-1
My Communications for Variable Speed Coolant Pump for DD13 Engines - Cascadia/57X Only
CXA 1_16_CARB Truck Chec
CX Advocate for CARB tightening the Readiness Criteria applied to On-Board Diagnostic (OBD) test submissions for the Clean Truck Check.
CXA 1_16_DD13 Altitude
CX Advocate for DD13 Gen 5 engines operating at high altitude experience EGR slow response fault.
CXA 1_16_GATS2.4
CX Advocate for GATS2.4 being expanding to DD15
CXA 1_16_NOx
CX Advocate for NOx conversion low faults
CXA 1_16_Seat Occupancy
CX Advocate for repairing seat occupancy sensor (TSB 91-016-FTL)
CXA 1_16_Turbo Oil Drain
CX Advocate for turbo oil drain cracking
SS3161-FTL
Service Solution for Cascadia intermittent no-start and CPC not configured message
SS3163-FTL
Service Solution for Power Steering Reservoir Fill Cap Venting
TSB35-039-FTL
Technical Service Bulletin for Detroit New Final Drive Standard Performance Forward Carrier Change to Top Performance Passive Lube Management
TSB35-032-FTL
Technical Service Bulletin for Detroit Drive Axle Identification and Lubrication
CXA 11_21_CARB Truck Chec
CX Advocate for CARB tightening the Readiness Criteria applied to On-Board Diagnostic (OBD) test submissions for the Clean Truck Check.
TSB91-016-FTL
Technical Service Bulletin for Repairing Seat Occupancy Sensor for ISRI, SEARS and National Truck Seats
WI24-019
Warranty Information letter for Detroit Line or Line Seal, High Pressure Fuel Injector Standard Repair Time Updates
SS3157-FTL
Service Solution for Cascadia with Cummins Engines and eViscous Engine Fan with Communication Issues
CXA_10_17_CARB Truck Chec
CX Advocate for CARB tightening the Readiness Criteria applied to On-Board Diagnostic (OBD) test submissions for the Clean Truck Check.
SS1023366-Detroit
Service Solution for Detroit Successful Regen Reference for GHG17 DD Engines
CXA 9_24_NFD fill plug
CX Advocate for NFD fill plugs
CXA 8_24_BCA CLDS TSB
CX Advocate for Technical Service Bulletin for New Battery Cable Access (BCA) Parts for Improved Cold Weather Functionality (TSB54-369-FTL, TSB54-095-WST)
CXA 8_24_Clean Idle Label
CX Advocate for clean idle label placement
CXA 8_24_Regen Switch
CX Advocate for Missing Regen ‘switch’ menu on ICUC Screen
ICI24-031
Important Campaign Information letter for DDC D23M3 - Campaign Reactivated and Extended. Field Service Campaign D23M3 - GHG17 DETROITTM DD16® Vibration Damper Replacement has been extended for an additional 6 months.
TSB54-369-FTL
Technical Service Bulletin for New Battery Cable Access Parts for Improved Cold Weather Functionality
MYCOM_07192024-2
My Communications for New Espar HS3 Heater and Extreme Insulation
CXA 7_24_NOx
CX Advocate for NOx conversion low faults. Update to CXA 6_24_NOx submission.
SS3150-FTL
Service Solution for ECP Solenoid Interim Service Replacement Parts
CALFTL13-002
Customer Advisory Letter for Proactive Air Compressor, Resonator, and Suction Line Replacement
CXA 06_24_NOx
CX Advocate communication for NOx conversion low faults
TSB30-013-FTL
Technical Service Bulletin for Off-Road/Low Traction Throttle Parameter Update
TSB35-042-FTL
Technical Service Bulletin for New Final Drive Over Heat Diagnostic
SF672 POSTCARD LARGE
Field Service Campaign Owner Reminder Postcard large population
SF672 POSTCARD SMALL
Field Service Campaign Owner Reminder Postcard small population
SF673 POSTCARD LARGE
Field Service Campaign Owner Reminder Postcard large population
SF673 POSTCARD SMALL
Field Service Campaign Owner Reminder Postcard small population
VSWP Customer Letter
Customer letter regarding variable speed water pump.
SF673
Field Service Campaign for Common Telematics Platform (CTP) Installation and Initialization
FL974
Revised Emissions Recall: Cummins DEF Sensor Shortage. REVISION: Some vehicles formerly in Group F have been moved to Group G and have been assigned a new part number as specified in Table 1. An SRT for 'Calibration Code Only: Update or Confirm' has been added, as shown in Table 2, to be used when a new DEF header is not required. There have been some other minor changes to the work instructions and SRT times.
ICI24-006
Important Campaign Information letter for FL974 - Revised Bulletin & Population
SF672_V4
Revised Field Service Campaign for Common Telematics Platform Software Update
SB60-178
Service Bulletin for Relocating the Bluetooth Microphone
FP31-031
Freightliner Parts Bulletin for Aero Bumper Air Dam Part Supersession
SB54-338
Revised Service Bulletin for Updating HVAC ECU Software to Fix Front HVAC Evaporator Freezing and Improve Espar Heater Cool Down. Description of Revisions: This bulletin replaces the version dated December 2021. The general information and warranty information has been updated.
SF672
Field Service Campaign for Common Telematics Platform Software Update
SB54-358
Revised Freightliner Service Bulletin for Converting CTP1 to CTP2. Description of Revisions: This bulletin replaces the version dated 11/28/2022. The CTP replacement part number has been updated.
MYCOM_11012022
My Communications for SF625 and SF657 Pre-Flashed USB Tools. The download files for SF625 and SF657 are no longer available in our download center. In order to perform these updates you will need to order the Pre-Flashed USB tools from the PDC. This will allow for a more efficient and timely service.
SS3113-FTL2022
Service Solution for DPF Harness Rub-Chafe onTrans-Wire Braided Air Hose.
SS3109-FTL2022
Service Solution for New Cascadia Low PowerComplaint. When additional floor heat insulation is ordered, the throttle pedal in some cases (when the throttle is fully depressed) may not reach 100% (full throttle). This can also occur if aftermarket floor mats are added to the vehicle.
ICI22-042
Important Campaign Information Letter for SF625 Revised Work Instructions/Screenshot Requirement. Newest Revision: A screenshot of the DiagnosticLink image shown in Fig. 40, on page 31 of the work instructions, with the message 'Activation OK' must be kept on file with the repair order. Previous Revision: This letter is to inform you that tools are now required for the SF625 repair, and the work instructions have been updated.
SF625
Revised Freightliner Service Bulletin version 3 for Freightliner Cascadia 3G to 4G Common Telematics Platform (CTP) Update. Newest Revision: A screenshot of the DiagnosticLink image shown in Fig. 40, on page 31, with the message âÂÂActivation OKâ must be kept on file with the repair order. The work instructions have been revised to account for this requirement starting with step 12, on page 31. Previous Revision: A one-time purchase of new tools is required. A USB stick, with SF625 software already loaded, along with a USB stick-to CTP adaptor harness that is On-the-Go (OTG) protocol compliant, now have part numbers available for purchase through the parts distribution center (PDC).
SS3107-FTL2022
Service Solution for New Cascadia Replacing Common Telematics Platform (CTP) 1 With a CTP2
SS3076-FTL2022
Main Mirror Arm Covers Loose - Falling Off. Lower arm covers designs have clips that hold the cover on but over time the clips can fail and allow the covers to become loose or fall off.
SB54-356
Revised Freightliner Service Bulletin for HVAC Software Updates. Description of Revisions: This bulletin replaces the version dated 06/21/2022. Formatting errors have been corrected.
SS1034544
Service Solution for SSAM Fault 520197/31 - MQ SwitchMalfunction Troubleshooting
SS3102-FTL2022
Service Solution for 100/120/130 Gallons Fuel Tanks interference/rubbing with fairing bracket.
SF625REV2
Revised Field Service Campaign for Freightliner Cascadia 3G to 4G Common Telematics Platform (CTP) Update. REVISION: The work instructions have been updated with additional information regarding the USB flash drive, USB adapter, and the software download procedure. The minimum recommended size of the USB flash drive has been increased to 2 GB.
ICI22-022
Important Campaign Information for SF625 â Revised Work Instructions. This letter is to inform you that the work instructions for SF625 have been updated with additional information regarding the USB flash drive, USB adapter, and the software download procedure.
SF611REV2
Revised Field Service Campaign for Cascadia CTP Reset. Certain vehicles equipped with DTNAs proprietary Common Telematics Platform (CTP) are not communicating; therefore they are unable to benefit from over-the-air software updates. The CTP will be reset and some will also be initialized.
SB54-348
Updated Freightliner Service Bulletin for Meritor Rear Axle Temperature Parameters. This bulletin replaces the version dated 1/22/2022. The build date in General Information has been added.
CALFTL54-023
Customer Advisory Letter for Cascadia CTP Not Communicating: Requires Reset.
CALFTL54-024
Customer Advisory Letter for Cascadia CTP Not Communicating: Requires Reset.
SS1034428-FTL22
Service Solution for Cummins Engine andWABCO OnGuard (Obtaining Cruise When AdaptiveCruise Is Interrupted). Interruption of the forward radar system results in loss of both standard and adaptive cruise functions. The OnGuard system will recover (self-heal), once the issue goes away, but the drivercannot get Adaptive Cruise Control functional until the ignition switch is cycled. Applies to all New Cascadia vehicles built with Cummins engines and WABCO OnGuard.
FP60-055
Freightliner Parts Technical Bulletin for TufGlass Windshield Replacement. Effective April 20, 2022, owners of New Cascadia vehicles have the option of replacing factory-installed standard windshields with L20 TufGlass windshields.
ICI22-017
Important Campaign Information Letter for DDC D21M1 Termination Date Extended. This letter is to inform you that a revised bulletin for Detroit Diesel Field Service Campaign D21M1, DT12 Transmission Drive Shaft Cover Plug Reseal has been EXTENDED for an additional three months. Please use the extended termination date for all work under D21M1 from this point forward. REVISION: D21M1 termination date extended to July 1, 2022.
SB26-054
Revised Freightliner Service Bulletin for DT12 Transmission Control Harness Chafing the Transmission Control Module
SB83-137
Revised Freightliner Service Bulletin for ParkSmart Eberspaecher Auxiliary Heater Service. This bulletin replaces the version dated May 2015. The note in General Information has been revised to include New Cascadia. Espar information has been changed to reflect a company name change to Eberspaecher.
SB54-350
Freightliner Service Bulletin for Battery Load Disconnect Switch Installation. Cab load disconnect switches (CLDS), also known as positive load disconnect, installed on selected vehicles can reduce battery drain when the vehicle is not operational.
SB49-042
Freightliner Service Bulletin for DEF Connector Reinforcement Caps.
SB32-056
Freightliner Service Bulletin for Front Spring Eye Bushing Replacement
ICI21-038
Important Campaign Information Letter for SF576 â Reactivated and Termination Date Extended.
SS3076-FTL2021
Updated Service Solution for Main Mirror Arm Covers Loose -Falling Off. Lower arm covers designs have clips that hold the cover on but over time the clips can fail and allow the covers to become loose or fall off.
SS3083-FTL2021
Service Solution for Aero Height Control Interfering with RDF Alignment. The Aerodynamic Height Control feature on the New Cascadia is a feature that raises and lowers the air suspension with relation to vehicle speed in order to reduce drag and achieve better fuel efficiency. The Hadley Smart Valve (HSV) is the module that makes this possible by applying and exhausting air from the rear axle suspension as necessary.
SS3091-FTL 2021
Service Solution for Damaged SGA Wires at GrabHandle Located on Right A Pillar. The field had reported failed VRDU modules related to wires damage for the SGA.
CTP1Updates
DetroitConnect follow-up customer communication for certain vehicles unable to complete over the air updates including parameters and DDEC over the air.
MYCOM_091321-3
My Communication for Detroit Connect Over the Air Issue Update. This is an update for the previously communicated Over the Air functionality issue on CTP1s. We are currently testing a solution for the issue that is affecting these CTP1 telematics devices. While testing is not complete initial results are promising. The solution will require a soft ware update which is currently planned for October/November.
SS3085FTL-2021
Service Solution for Cummins PTO functionality error software level 81Z-006. Cascadia/Western Star 49X with Cummins engines combined with software level 81Z-006. A programming bug in the central gateway (CGW) for software level 81Z-006 will not allow completion of the preset #2 PTO engine speed. During PTO speed request for anything greater than the #1 set speed , if the Cummins ECU software determines that the increase in speed isn't ramping fast enough, it will refer to an engine torque control setting instead of the engine speed control setting.
SB54-345
Freightliner Service Bulletin for Detroit New Final Drive (NFD) Rear Axle Temperature Parameters. Some New Cascadia trucks equipped with Detroit Diesel New Final Drive (NFD) axles have a high temperature warning parameter. The warning is set too low for some applications, and under certain conditions that are not harmful to the axle, the high temperature warning will appear on the dash and indicate an error requiring service.
SS1034216
Service Solution for Detroit Assurance Radar Front End Shipping Label. It has been reported that in some cases shipping labels may have been affixed to the inside center of the front cover on aftermarket parts. The shipping label has since been moved to the outer edge of the front cover, which should not affect the RDF's ability to properly sense obstacles located in front of the vehicle.
SB54-347
Freightliner Service Bulletin for Rain Sensor not Detecting Material on the Windshield. The rain light sensor (RLS) requires proper mounting and clear windshield visibility for auto wipe to function properly. It is always recommended when checking for proper operation of the RLS, that the sensor be properly fastened to its mounting bracket and that the gel is free of fingerprints and foreign material. Also ensure that no air bubble larger than 1 mm is present in the gel.
SS2083FTL2021
Service Solution for Aero Height Control Interfering with RDF Alignment and 42/523004/13 and 232/524042/9 Active for vehicles equipped with Hadley Smart Valve. The Aerodynamic Height Control feature on the New Cascadia is a feature that raises and lowers the air suspension with relation to vehicle speed in order to reduce drag and achieve better fuel efficiency. The Hadley Smart Valve (HSV) is the module that makes this possible by applying and exhausting air from the rear axle suspension as necessary.
SS3082FTL2021
Service Solution for New Cascadia Fuel Sending Unit Connector Loose.
SS3081FTL2021
Service Solution for VRDU Fault Code 232/524000/19and 232/524049/19 â ECU CPC Data Error. This VRDU code typically sets after the VRDU gets reprogrammed and parameters to clear out. To prevent this from happening in the future, follow the programming guide laid out in SB 54-308.Parameter changes during flashing can occur if the programming steps are not followed.
SB54-344
Freightliner Service Bulletin for Detroit Assurance 4.0 Software v20.05. Cascadia trucks built from January 1, 2017 through September 9, 2019 and equipped with Detroit Assurance correctly initiate an active brake assist (ABA) event when a vehicle or obstacle is detected in front of the truck. Some of those trucks may continue decelerating to a complete stop, even after the vehicle or obstacle detected in front of the Detroit Assurance-equipped truck has moved away.
SB54-334
Freightliner Service Bulletin for Detroit Assurance 4.0 Software v20.05. New Cascadia trucks built from January 1, 2017 through September 9, 2019 and equipped with Detroit Assurance correctly initiate an active brake assist (ABA) event when a vehicle or obstacle is detected in front of the truck. Some of those trucks may continue decelerating to a complete stop, even after the vehicle or obstacle detected in front of the Detroit Assurance-equipped truck has moved away.
TechTalk566980
TechTalk Discussion GHG 17 Regens not Completing
TechTalk15099
Tech Talk discussion on new Cascadia cruise not working.
TechTalk18660
Tech Talk discussion on New Cascadia JJ8477 Secondary Air Pressure Drops in 10th Gear.
CALFTL42-004
Customer Advisory Letter for Drive Axle Drum Brake S-Cam U-Bolt Replacement.
SB60-175
Freightliner Service Bulletin for Auxiliary Mirror Vibration. Cascadia trucks built from January 1, 2017 through June 16, 2020 may be equipped with auxiliary mirrors that vibrate or wobble. A service kit (part number 22-77791-500) is available to resolve the issue.
SB54-322
Updated Freightliner Service Bulletin for Adjusting Automatic Temperature Control Range with Optimized Idle. This bulletin replaces the version dated 12/06/2019. Tables 3 and 4 have been updated. Steps to change and match HVAC desired settings have been updated.
CALFTL54-016
Customer Advisory Letter for Battery Cable Access (BCA) 29A Cable Inspection.
SS3075-FTL2021
Service Solution for FTL DT12 Trans Control Harness Chaffing - PT Can faults. Transmission will not shift into Gear while driving or will not start and trigger multiple PT CAN Fault Codes.
16TS-08REV
Detroit Technical Service Letter for DD13 Cylinder Head and Cylinder Head Gasket Change.
D21M1
Detroit Field Service Campaign for DT12 Transmission Drive Shaft Cover Plug Reseal. Daimler Trucks North America LLC, on behalf of its DETROIT Powertrain Division, is initiating Field Service Campaign D21M1 on certain DT12 transmissions in order to reseal the bypass plugs of the drive shaft cover located in front housing.
WI21-009
Warranty Information letter announcing that DTNA is increasing the Standard Diagnostic Times (SDTs) shown. The updated after treatment system (ATS) diesel exhaust fluid (DEF) pump times will be applied to repair orders opened on or after April 12, 2021.
TechTalk566085K
Tech talk discussion on HC DOSER WILL NOT ACTIVATE DURING REGEN.
WI21-008
Warranty Information Letter announcing DTNA is adjusting the Standard Repair Times (SRTs) shown. The updated times will be applied to repair orders opened on or after April 5, 2021.
CALFTL54-004
Customer Advisory Letter for Customer Access to Fused Battery Power and Ground inside a Cascadia Cab vehicles built without a cab load disconnect switch (CLDS).
SB83-155
Updated Freightliner Service Bulletin for Espar Service Information. This bulletin replaces the version dated January 1, 2015. New Cascadia has been added to the model list.
WP21-007
Warranty Policy Letter for battery tags. DTNA determined that since adopting the AutoMeter BCT-460DTNA Powernet Assessment Tool (AutoMeter) as the required powernet system tester, not all battery tags have to be retained support Warranty-related claims.
SS3070FTL2021
Service Solution for P4 New Cascadia Side Guard Radar Harness Moisture Intrusion. The 6-pin connector located at the side radar can show signs of water intrusion if wires are strained at the connector. Wires without strain relief can allow water to intrude past the seals, resulting in corrosion on the terminals and pins within the connector. Active fault codes for lost communication with RDU and SRRM, plus other codes for CPC, CGW and ABS.
SS3071FTL2021
Service Solution for New Cascadia Maintenance Indicator Issues. Some customers have reported incorrect or undesired pop up messages occurring in the ICC5 display and have requested field correction.
CALFTL49-003
Customer Advisory Letter for DEF Header Replacement.
CALFTL54-010REV3
Revised Customer Advisory Letter for ABS Warning Light Illumination with ABS code SA 11, SPN 629, FMI 11. REVISED: This CAL revises the CAL issued August 10th, 2020. Western Star 49X vehicles have been added to the CAL scope and instructions for downloading and installing software to address the ABS warning light illumination with ABS code SA 11, SPN 629, FMI 11 have replaced the corrective action of the previous CAL.
D21M3
Detroit Field Service Campaign for DT12 Gear Grind During Downshift Software Update.
SB49-038
Revised Freightliner Service Bulletin for netized Fill Neck for Six-Gallon DEF Tanks. A design change removed the magnets from the fill necks for some 6-gallon diesel exhaust fluid (DEF) tanks. If the vehicle is equipped with a non-magnetic fill neck 04-32529-000, it can be updated to a magnetic neck 04-32529-001. This bulletin replaces the version dated 04/18/2017. Updated availability of magnetic fill neck option for other diesel exhaust fluid (DEF) tank part numbers.
DT12 Trans Chafe
DTNA received a field notification on multiple units regarding diagnostic fault codes that were found to be causing issues to the After Treatment Control Module (ACM). These fault codes indicated that the ACM communication message was not received by the Motor Control Module (MCM) which in certain cases, led to a 25% engine de-rate situation. Further diagnosis revealed that the DT12 wiring harness was chafing and contacting the transmission TCU case. To reduce potential chafing areas, the proposed short-term containment was to route the wiring harness using additional tie straps. This communication applies to Freightliner and Western Star vehicles built with DT12 transmissions.
CALFTL54-015
Customer Advisory Letter for Disabling the Park Brake Drag ICU Warning Message.
SB54-305
Revised Freightliner Service Bulletin for New Cascadia Key Fob ID Retention. This bulletin replaces the version dated 8/15/2018. The guidance for locating the serial number for key fobs has changed. It is no longer necessary to document the serial number in PartsPro.
CALFTL31-003REV
Revised Customer Advisory Letter for Cascadia, New Cascadia, and 122SD Vehicles with Cracked Fifth Wheel Angles. Additional photos have been added.
SB54-308
Freightliner Service Bulletin for Programming Chassis Electronic Control Units (ECUs) With DiagnosticLink.
CALFTL31-003
Customer Advisory Letter for Cascadia, New Cascadia, and 122SD Vehicles with Cracked Fifth Wheel Angles
21OEM-06
Starting on November 23, 2020, DiagnosticLink 8.13 (Build 4527) was made available. Current subscribers of DiagnosticLink 8.11 or 8.12 may upgrade to DiagnosticLink 8.13 at no cost. All DTNA Service shops & OEM locations are required to maintain the latest version of software on each of their stations.
TechTalk3285
Tech Talk continued discussion on Detroit Assurance Radar Picking Up Overhead Signs.
TechTalk8153
Tech Talk discussion on New Cascadia Dump Switch not working.
TechTalk8165
Tech Talk discussion on CPC not flashing. Keeps crashing even with new CPC.
P4HALOGENUPDATE
Customer Maintenance Enhancements for the P4 Halogen Lamp replacement procedure.
ICI21-003
Superseding Letter to an Important Campaign Information Letter to announce a reimbursement available to dealers for travel to a customer's location to perform a recall or field service campaign. Potential travel reimbursement applies to DTNA truck dealers and Detroit Diesel distributors. Thomas Built Buses will be addressed separately. This letter supersedes ICI20-022R.
WI21-006
Warranty Information Letter for Detroit NOx Sensor Circuit Fault Codes - Claim Guidelines.
TechTalk4855
Tech Talk continued discussion for P4 Next Gen Cascadia dome lights stay on while driving.
TechTalk8096
Tech Talk discussion on 3226/20 Fault code always came back.
D19M7REV2
Revision for Field Service Campaign for pre-series Cascadia and New Cascadia Emission Label replacement. Additional sections have been updated.
ICI21-005 D19M7
Important Campaign Information Letter announcing that a revision for Detroit Diesel Field Service Campaign D19M7. This letter is to inform you that Detroit Field Service Campaign D19M7 REV2, Pre-Series Cascadia Emission Label Replacement has been EXTENDED for an additional four months and re-activated on DTNA Connect. Please use the extended termination date for all work under D19M7 REV2 from this point forward.
SS1034761
Service Solution for P3 - CEL On and Engine de-rate due to ATD Chassis Harness Circuit 532M5+ at DEF Heater Supply location is shorted.
SS1034884
Service Solution for P4 New Cascadia Unintended Dome Lamp Activation Due To Poor Connections at the sSAM.
TechTalk8128
Tech Talk discussion on GHG 17 SOFTWARE UPDATE FOLLOWED BY NO START.
WI20-014R
Revised Warranty Information Letter for OWL and Warranty Manual Improvement: Sublets and Travel Time/Distance. In the spirit of continuous improvement, DTNA reviewed sublet-related policies and procedures. The goal was to improve language clarity and optimize processes. Revisions are in blue font.
TechTalk6833
Tech Talk discussion on p4 dt12 not going into gear.
SS1034867
Service Solution for New Cascadia Seat Belt Warning Harness Routing
TechTalk7644
Tech Talk discussion on Possible new regen strategy on GHG 17.
WI21-004
Warranty Information Letter for Detroit Resources: Exploded View DD Platform and DT12 Posters. Detroit's TechComm team created visual aids for the network and released exploded view posters for DD platform engines. In early 2021, Detroit added multiple DT12 posters.
SS1034492
Superseded Service Solution for New Cascadia P4 Coolant Level Wiring Damage. Fault codes can be generated if wiring to the coolant level sensor becomes damaged. This Service Solution has been superseded to service bulletin SB 54-337. Please see the service bulletin for the most current information.
21TS-01
Technical Service Letter for Detroit Bearing Failures - Standard Diagnostic Times. DTNA is increasing repair strategies for determining the root cause of Detroit DD heavy duty lower end bearing failures. To support this strategy change, Detroit now has two (2) Standard Diagnostic Times (SDTs), easy and difficult, which can be applied to repair orders.
21TS-03
Technical Service Letter for GHG17 1-Box Inlet and Outlet Exhaust Clamps. There is a short supply of exhaust clamps, part number DDE A6809950502, used as inlet and outlet exhaust clamps on GHG17 heavy duty engines (DD13, DD15 and DD16) with a 1-Box aftertreatment configuration. Exhaust clamp part number TCX T130158342AC2 may be used as a substitute for DDE A6809950502, but be aware of the different torque specs between the two parts.
SB54-342
Freightliner Service Bulletin for Rain/Light Sensor Removal. On New Cascadia vehicles, a delay in the timing of communication (hand shake) between the rain/light sensor (RLS) and sSAM generates fault code "33/521940/12 - rain/light sensor - general DTC timeout", which causes the sensor to stop working.
WI21-003
Warranty Information Letter for Detroit Bearing Failures - Standard Diagnostic Times. DTNA is increasing repair strategies for determining the root cause of Detroit DD heavy duty lower end bearing failures. To support this strategy change, Detroit now has two (2) Standard Diagnostic Times (SDTs), easy and difficult, which can be applied to repair orders.
ICI21-002
Important Campaign Information Letter for SF576 - Campaign Suspended. Due to parts availability it has been determined that this campaign will be suspended. A second Important Campaign Information letter will be posted when the campaign has been reactivated.
SB54-337
Freightliner Service Bulletin for Coolant Level Sensor Wiring Repair. On New Cascadia vehicles, depending on the tension applied to the harness located at the coolant level sensor and its mounting locations, wiring damage can occur, resulting in one or more of the below listed fault codes.
SB60-174
Freightliner Service Bulletin for Replacement Cab Doors with Pre-Drilled Holes. Replacement doors for New Cascadia vehicles are now pre-drilled with two holes for the installation of turning vanes. If turning vanes are not installed, the pre-drilled holes need to be plugged with ratchet fasteners.
WI21-001
Warranty Information Letter for Detroit New Service Replacement Engine SRT Update. While validating Standard Repair Times (SRTs) for Detroit's new Gen 5 engine series, DTNA discovered an error in a pre-Gen 5 SRT for the New Service Replacement Engine Program. As a result, DTNA re-studied the SRT and concluded that time for removing/re-installing multiple components (e.g., exhaust manifold/turbo, engine sensor harness, rocker arm assemblies, etc.) should not be included.
TechTalk7309
TechTalk discussion on Fault Code 520342-17.
SB35-036
Revised Freightliner Service Bulletin for Axle Flange Gasket Replaced with O-Ring. Revision removed steps instructing removal and installation of wheels. Daimler Trucks North America has released a new axle shaft to hub rubber O-ring (part number 11-30728-000) as a replacement for the paper gasket (part number 11-14418-000). The new O-ring will provide better sealing and is reusable. It is quicker and easier to use compared to the paper gasket, because using a paper gasket requires cleaning the hub when the axle shaft is removed.
Techtalk7309
Tech Talk continued discussion on Fault Code 520342-17.
Techtalk6578
Tech Talk discussion on New Cascadia "low air pressure" warning light.
Techtalk7994
Tech Talk discussion on P3 Cascadia not able to install new CPC.
Techtalk3425
Tech talk continuing discussion on P4 intermittent headlamps.
Techtalk7228
Tech Talk discussion on New Cascadia DT12 coming out of gear.
SS1034868
Service Solution for flickering overhead reading light during slight movement of the steering wheel for New Cascadia with DR 40SI alternators, possibly other alternators as well. The flickering overhead light is considered a nuisance, and can be simply eliminated by either adding an accessory to one of the power receptacles, or running an additional ground in one of the sleeper bunk lamps to suppress the ripples on the circuit.
SB54-340
Service Bulletin for Pana-Pacific DEA505 Radio Reprogramming. On right-hand drive New Cascadia vehicles built before September 28, 2020, incompatible radio software can cause the Pana-Pacific DEA505 radios (A22-76228-000) to send the Bluetooth audio to the left-hand door speaker.
WP20-018R
Revised Warranty Policy Letter for Alliance/Mascot Aftermarket Warranty and Claim Filing. Revisions are in blue. With Mascot now in partnership with Detroit Reman and Alliance Parts, DTNA is pleased to announce that Mascot coverage has been added to OWL. Remanufactured Alliance/Mascot parts include transmission, differential, steering gear, and steering pump used in an on-highway vehicle applications. The Alliance/Mascot aftermarket warranty coverage period has not changed: depending on the part, coverage is for one (1) or two (2) years and current parts, labor, and reimbursement policies apply.
WP20-018
Warranty Policy Letter for Alliance/Mascot Aftermarket Warranty and Claim Filing. With Mascot now in partnership with Detroit Reman and Alliance Parts, DTNA is pleased to announce that Mascot coverage has been added to OWL. Remanufactured Alliance/Mascot parts include transmission, differential, steering gear, and steering pump used in an on-highway vehicle applications. The Alliance/Mascot aftermarket warranty coverage period has not changed: depending on the part, coverage is for one (1) or two (2) years and current parts, labor, and reimbursement policies apply.
20TS-09
Technical Service Letter for SPN 3711 FMI 31 on GHG17 DD15 Trucks.
Techtalk3297
Tech Talk discussion on New Cascadia P4 abs wheel speed sensor locations.
Techtalk7919
Tech Talk discussion on DDEC reports.
Techtalk7929
Tech Talk discussion on p3 Cascadia overcharging.
18SP744
Special Publication letter for Two-Filter Fuel System KM59 GEN1 DD15 DD16 Severe Duty High Pressure Fuel Rail Feed Lines Service Kit.
SB26-052
Revised Service Bulletin for DT12 PTO Upfit. This bulletin replaces the version dated 09/13/2019. DDCSN and Power Service Literature references have been removed.
TechTalk7878
Tech Talk discussion on service brakes lock up when using engine brakes.
DCFuelAnalytics
Detroit Connect Customer Communication for vehicle trips not populating in the Vehicle History Trips page. This may affect Fleet Fuel Analysis and Fuel Economy Calculations.
SF576REV5
Revised Field Service Campaign sent out to customers to fix Common Telematics Platform (cTP), and Truck Data Center (TDC) communication issues. Certain vehicles built with DTNA's proprietary Common Telematics Platform (CTP), and Truck Data Center (TDC) are not communicating or have outdated software that cannot be updated and, therefore, are unable to benefit from over-the-air software updates. REVISION: The work instructions have been updated to add steps in the work instruction to take a screenshot of the DiagnosticLink window to keep on file, and put a mark through the label of the old CTP to prevent reinstalling the old CTP.
SF610REV2
Revised Field Service Campaign for Cascadia CTP Initialization. Certain vehicles equipped with DTNA's proprietary Common Telematics Platform (CTP) are not communicating and, therefore, are unable to benefit from over-the-air software updates. The CTP will be initialized. REVISION: The work instructions have been updated to add a step to take a screenshot of the DiagnosticLink window to keep on file.
TechTalk4891
Tech Discussion on New Cascadia windows switch opperating horn, wipers dont opperate properly.
CALFTL54-014
Customer Advisory Letter for Dome Lamps Do Not Illuminate When the Right-Hand Door is Opened.
TechTalk7493
Tech Talk discussion on DT12 trans/clutch relearn procedure fails.
SB54-278
Updated Freightliner Service Bulletin for Powernet Troubleshooting Guide - Batteries, Path, Alternator, and Starter. This bulletin replaces the version dated 5/31/2017. Information is added about the BCT-460DTNA PowerNet Assessment Tool. When troubleshooting Powernet issues, use the BCT-460DTNA PowerNet Assessment Tool. As of May 29, 2018, the AutoMeterî is the only Daimler-approved tool for troubleshooting vehicle Powernet issues.
17TS-05REV2
Revised Technical Service Letter for Detroit DT12 TCM GHG17 Only; Bootloader Update. On Detroit DT12 equipped vehicles, it may be necessary to complete an additional step in the programming process when updating the TCM software.
SB09-038
Freightliner Service Bulletin for Air Cleaner Support Bracket Bolt Replacement. On New Cascadia vehicles, the air filter housing rear mounting bracket bolts may be found to be loose or missing. If allowed to continue, this can lead to complete bolt failure which will allow the filter housing to rest on and possibly wear through the valve cover.
TechTalk7778
Tech Talk discussion on ESPAR units not functioning.
CALFTL32-008
Customer Advisory Letter for Drive Axle Leaf Spring Pin Hex Nut Torque Inspection. Select New Cascadia vehicles may have been delivered to customers with insufficient torque applied to the hex nuts at the front of the spring hanger.
ICI20-033
Important Campaign Information Letter for SF576, SF610, & SF611 - Revised Bulletins. This letter is to inform you that revised bulletins for FOTA Field Service Campaigns SF576, SF610, and SF611 are available on DTNAConnect. Please print and use the revised bulletin for all work under SF576, SF610, & SF611 from this point forward. REVISION: The work instructions on all campaigns have been updated, a new campaign group with new parts were added to SF576 and an SRT was added to SF611.
SF576REV4
Revised Field Service Campaign sent out to customers to fix Common Telematics Platform (cTP), and Truck Data Center (TDC) communication issues. Certain vehicles built with DTNA's proprietary Common Telematics Platform (CTP), and Truck Data Center (TDC) are not communicating or have outdated software that cannot be updated and, therefore, are unable to benefit from over-the-air software updates.
SF610REV
Revised Field Service Campaign for Cascadia CTP Initialization. Certain vehicles equipped with DTNA's proprietary Common Telematics Platform (CTP) are not communicating and, therefore, are unable to benefit from over-the-air software updates. The CTP will be initialized.
SF611REV
Revised Field Service Campaign for Cascadia CTP Reset. Certain vehicles equipped with DTNA's proprietary Common Telematics Platform (CTP) are not communicating and, therefore, are unable to benefit from over-the-air software updates. The CTP will be reset and some will also be initialized.
TechTalk7795
Tech Talk discussion on New Cascadia Trailer Brakes Sticking.
CALFTL60-003
Customer Advisory Letter for New Cascadia Cummins ISX12N Natural Gas Cab Mount Heat Shield Installation.
20TS-06
DDC Technical Service Letter for GHG17 DD Platform Heavy Duty Oil Pan Drain Plug Inserts. Some GHG17 DD Platform Heavy Duty oil pans may experience an issue with the oil pan drain plug insert spinning during removal or installation while completing an oil change. Leaking may also be observed at the drain plug and/or other plugs in the oil pan.
SB54-336
Updated Freightliner Service Bulletin for Rewiring the MPC2 Camera Fuse. This bulletin replaces the version dated 9/15/20. Information has been added about raising the system voltage to normal range to clear the "Lost Communication to MPC" code. The multipurpose camera 2 (MPC2) power is supplied via fuse 14 (F14) in New Cascadia vehicles built before August 24, 2020. With this configuration, fault code 232/524127/9 - "Lost Communication to MPC" becomes active during low voltage disconnect (LVD) situations when load shedding is required to maintain critical systems. These instructions provide the procedure for moving the MPC2 power supply from fuse 14 (F14) to fuse 35 (F35). Moving the MPC2 power supply requires the installation of a new etched vehicle power distribution module (VPDM) cover to document the new MPC2 location.
TechTalk7762
Tech Talk discussion on Cruise Control Intermittently Dropping Out.
TechTalk7736
Tech talk discussion on DD13 throwing fan belts.
18SP736
Detroit Diesel Special Publication informing about Heavy Duty Friction Style Belt Tensioner Kit. This heavy duty friction style belt tensioner kit contains the belt tensioner and two M10 bolts to correctly pin the friction style belt tensioner. The M10x80mm bolt is used to pin the engine cooling fan drive arm. The M10x50mm bolt is used to pin the engine accessory drive arm.
20TS-03REV2
Revised Technical Service Letter for DD Heavy Duty Platform Belt Tensioner Change. A newly designed, dual-arm friction shoe damping tensioner was implemented for the DD Heavy Duty Platform. The revision includes additional information on retrofit and service kits.
CALFTL54-012
Customer Advisory Letter for New Cascadia 29A Battery Cable Relocation.
TechTalk7709
Tech talk discussion on inaccurate reading DEF gauge.
CTP Letter
Customer Letter explaining for certain vehicles the software updates for the CTP will require monitoring and may affect service availability.
TechTalk4725
Tech Talk discussion about power steering fluid.
TechTalk7182
Tech Talk discussion on New Cascadia front blower motor inoperative.
TechTalk7686
Tech Talk discussion on CTP Update Issues
TechTalk4563
Tech Talk discussion for P4 New Cascadia ICU display blank but gauges still work.
TechTalk7691
Tech Talk discussion about Common Powertrain Controller(CPC) not configured to Cascadia
TechTalk7679
Tech Talk discussion on repair verification for codes like 'low air flow' when a trailer is not available.
TechTalk7676
Tech Talk discussion on new Cascadia P4 ICU issue for clearing codes after updating.
TechTalk7680
Tech Talk discussion on Intermittent Left Turn Signal.
SB54-331
Updated Freightliner Service Bulletin for Updated ULB Control Unit for LED Headlamps. This bulletin replaces the version dated July 30, 2020. Information about a reman part has been added. New Cascadia vehicles with light emitting diode (LED) headlamps built from January 1, 2017 through February 17, 2020 may experience intermittent disabled headlamps due to an issue with the universal light ballast (ULB). The LED headlamps can turn off if the supply voltage drops below approximately 9V. This low voltage commonly and momentarily occurs when cranking the engine on a vehicle with batteries that are not fully charged. The momentary low voltage may cause the electronic ULB control unit to malfunction. The ULB may not resume normal function until the power supply to the headlamp is disconnected.
SB54-335
Freightliner Service Bulletin for Optional 30K High-Current Trailer Cord Circuit Breaker Replacement. New Cascadia vehicles manufactured from September 1, 2016 through June 28, 2020 with an optional high current single- or dual-pole trailer cord were equipped with an auto-reset type I circuit breaker mounted in the battery cable access (BCA) box. Since type I circuit breakers can mask potential issues by resetting every time an over-current condition occurs, Daimler Trucks North America (DTNA) switched to a manual reset type III circuit breaker on June 29, 2020. This bulletin includes instructions for converting from a type I to a type III circuit breaker, how and where to reset a type III circuit breaker, and conditions to be aware of when troubleshooting a type III circuit breaker.
TechTalk7650
Tech Talk discussion on fault code 520229-4
SS1034348
Service Solution for New Cascadia Unintended 4-way Flashers Activation. As of 8/24/2020 SSAMs received an internal software change that cannot be updated in the field. The software change eliminates the unintended 4-way flasher activation issue documented in this solution. For P4 vehicles built before 8/24/2020 this solutions still applies.
CALFTL32-007
Customer Advisory Letter for Steer Axle Spring to Front Hanger Fastener Inspection. Our records indicate that you are the owner of certain vehicles. DTNA is requesting that the M20 fastener used to attach the steer axle spring to the forward spring hanger be inspected on these vehicles.
SS1033700
Updated Service Solution for New Cascadia Cruise Control will Not Set. Service brake state change is required to set the cruise control. Since the CPC looks to the SSAM for service brake signal the SSAM must be sending a brake signal for cruise control to function. Replaces original Service Solution from July 2018.
D20M9
Detroit Diesel Field Service Campaign for Engine Emission Label Replacement. Certain DETROIT heavy-duty engines installed in various applications will require reprogramming and engine emission label replacement.
20CSA-15
Customer Service Announcement for Release of DiagnosticLink 8.12 Service Pack 2. On Thursday, September 3, 2020, Service Pack (SP) 2 for DiagnosticLink 8.12 Standard and Professional will be made available to download from the Detroit Diesel server.
SS1034782
Service Solution for New Cascadia Bluetooth Microphone Relocation. Similar to Service Solution 1034680 which also informs about relocating the microphone.
CALFTL-OILHUB
Customer Advisory Letter for Visual Inspection For Oil Presence In Hub. Visual Inspection is necessary for the condition of the oil level in the steer axle hubs.
SB26-051
Updated Service Bulletin for DT12 Transmission Cooler Retrofit. This bulletin replaces the version dated 09/18/2019. The part number for the oil control valve has been updated in the parts table.
CALFTL54-010REV
Revised Customer Advisory Letter for New Cascadia ABS Warning Light Illumination work instructions. Due to the enhanced vigilance of the New Cascadia ABS controller, some fault codes and indicator lights do not necessarily require immediate maintenance attention. DTNA and WABCO are currently jointly working on a long-term corrective plan for the condition. REVISED: This CAL replaces the CAL issued June 17th, 2020. The phrase "if equipped" in reference to cab load disconnect switches has been removed.
ICI20-022R
Revised letter is to announce a reimbursement available to dealers for travel to a customer's location to perform a recall or field service campaign. Potential travel reimbursement applies to DTNA truck dealers and Detroit Diesel distributors. Thomas Built Buses will be addressed separately.
FP31-029
Freightliner Parts technical bulletin for Aftermarket Bumper Replacement. In order to reduce part proliferation, and maintain relevant stock in the Parts Distribution Center (PDC), service bumpers were created. While ordering a production bumper replacement, order one of the eight service bumpers from Table 1, and relevant interchangeable parts from Table 2 based on vehicle configuration.
ICI20-022
Important Campaign Information letter announcing Dealer Travel for Campaign Performance. This letter is to announce a reimbursement available to dealers for travel to a customerÃÂÃÂÃÂâÃÂÃÂÃÂÃÂÃÂÃÂÃÂÃÂs location to perform a recall or field service campaign.
WI20-012
Warranty Information Letter informing that to ensure that DTNA policies and service network practices align, the Warranty Department will be revising the Warranty Manual.
WI20-014
Warranty Information Letter for OWL and Warranty Manual Improvement: Sublets and Travel Time/Distance. In the spirit of continuous improvement, DTNA reviewed sublet-related policies and procedures. The goal was to improve language clarity and optimize processes.
SB42-078
Freightliner Service Bulletin for Meritor Steer Axle Drum Brake Squeal. Some Cascadia and New Cascadia vehicles equipped with Meritor steer axle drum brakes with a front axle rating less than 13,300 lb (6038 kg) have experienced brake squealing noise when the service brakes are applied at lower speeds. NOTE: This is a nuisance noise issue and not a failure. The solution given in this service bulletin may fix this issue.
SB54-332
Freightliner Service Bulletin for In Rail Battery Box Cable Rub Repair. New Cascadia vehicles ordered with battery box data codes (282-014-BATTERY BOX[ES] MTD IN RL BOC or 29G-001-PLASTIC AUX BATT BOX MTD BTWN RLS) mounted on in rails at the back of the cab, have battery cables that are exposed to rubbing, which may result in excessive chaffing. Chaffing is observed more on the ground cable exiting the box. Typically, the battery rubs are found during the routine battery inspections. The symptoms related to excessive chafing could include low battery voltage faults, or slow or no engine crank.
SB54-333
Service Bulletin for Installing a Fog Lamp Backshell. The connector that attaches to the fog lamp is exposed to water spray from the front tires. Even though the connector is sealed, water spray, in addition to wiring that may be pulled sideways, can cause water intrusion into the connector. A backshell can be added to the connector to provide shielding from direct water spray. It also provides strain relief for the wires entering the connector.
20CSA-10
Customer Service Announcement informing that Service Pack (SP) 1 for DiagnosticLinkÃÂÃÂÃÂÃÂÃÂÃÂÃÂî 8.12 Standard and Professional is available to download from the Detroit Diesel server.
20OEM-05
OEM and distributor announcement for DiagnosticLink 8.12 (Build 4527) was made available. All DTNA Service shops & OEM locations are required to maintain the latest version of software on each of their stations.
20TS-05
Technical Service Letter for EPA10, GHG14, GHG17 Diesel Particulate Filter (DPF) Compatibility. Note: This document supersedes 14 TS-25 and 15 TS-8. Detroit Diesel has determined that some, Diesel Particulate Filters (DPFs) are compatible in pairs and or can be mixed together within EPA10 and GHG14 Systems. For 1-BOX and Two-Box Configuration Aftertreatment Systems (ATS), this is only possible when the filters are used in accordance with Tables 1 and 2 shown below. All other DPFs, NOT mentioned below, are NOT compatible.
20CSA-09
Customer Service Announcement for DiagnosticLink Software Update Reminder. Due to various software changes and fixes, vehicles will require DiagnosticLink 8.12 to perform functional programming. Failure to use this version may cause errors, incomplete programming, and poor vehicle performance. Because of this, all DiagnosticLink 8.09 installed versions will be disabled as of Thursday, July 23, 2020.
SB31-044
Service Bulletin for Reflective Tape Installation. If a truck tractor is ordered without mudflaps and/or mudflap support brackets, the rear reflective tape applied to the mudflaps or mudflap brackets during production is delivered loose with the vehicle. FMVSS/CMVSS 108 S5.7.1.4.3 requires reflective tape on all truck tractors domiciled in the United States and Canada.
SS1034758
Service Solution for New Cascadia Window Regulator Motor Stop Working. The window regulators motors are not designed to be run continuously. The window regulator motors have a thermal cutoff. If they are run long enough, there will eventually be an open circuit and get a fault code.
SF611
Field Service Campaign for Cascadia CTP Reset. Certain vehicles equipped with DTNA's proprietary Common Telematics Platform (CTP) are not communicating and, therefore, are unable to benefit from over-the-air software updates. The CTP will be reset and some will also be initialized.
SB60-171
Service Bulletin for Guidelines for Cleaning and Disinfecting Cab Surfaces. The following guidelines are for cleaning and disinfecting commonly touched surfaces on the inside and outside of a vehicle. For best results, follow cleaning and disinfecting procedures fully and consistently. Ensure there is adequate ventilation when using chemicals. NOTICE: Wipe down fragile components carefully to avoid damaging the vehicle.
SB31-041
Service Bulletin for Chassis Side-Fairing Kickplate Magnet Replacement. On Freightliner Cascadia and New Cascadia vehicles manufactured before May 20, 2019, and equipped with side-fairings, the magnets that hold the kickplate closed may corrode and prevent the kickplate from staying in the closed position.
SB54-330
Freightliner Service Bulletin for Compressor Bracket Modification to Reduce Harness Chafing. New Cascadia vehicles with Detroit HDEP engines may experience engine harness chafing at the harness support bracket that mounts on the air compressor. To avoid this issue, a new hole is drilled on the bracket to enhance the spacing with tie straps and reduce harness contact with the mounting bolt. Additional harness wrapping is added to reduce the harness chafing.
20TS-03REV
Revised Technical Service Letter for DD Heavy Duty Platform Belt Tensioner Change. A newly designed, dual-arm friction shoe damping tensioner was implemented for the DD Heavy Duty Platform.
CALABSMODVALVE1
Customer Advisory Letter for ABS Modulator Valve Replacement. Provides additional information as announced in CALABSMODVALVE communication.
CALFTL42-002
Customer Advisory Letter for Antilock Brake System (ABS) Modulator Valve Replacement work instructions.
CALFTL54-010
Customer Advisory Letter for New Cascadia ABS Warning Light Illumination work instructions. Due to the enhanced vigilance of the New Cascadia ABS controller, some fault codes and indicator lights do not necessarily require immediate maintenance attention. DTNA and WABCO are currently jointly working on a long-term corrective plan for the condition.
ICI20-018
Important Campaign Information for SF576 Revised Bulletin. This letter is to inform you that a revised bulletin for Field Service Campaign SF576 Freightliner Cascadia cTP/TDC Update is available on DTNAConnect. Please print and use the revised bulletin for all work under FL847 from this point forward. REVISION: New campaign groups have been added, the SRTs have been updated, the termination date has been extended, and work instructions have been updated to include an initialization.
SF576REV3
Revised Field Service Campaign sent out to customers to fix Common Telematics Platform (cTP), and Truck Data Center (TDC) communication issues. Certain vehicles built with DTNA's proprietary Common Telematics Platform (CTP), and Truck Data Center (TDC) are not communicating or have outdated software that cannot be updated and, therefore, are unable to benefit from over-the-air software updates.
SF610
Field Service Campaign for Cascadia CTP Initialization. Certain vehicles equipped with DTNA's proprietary Common Telematics Platform (CTP) are not communicating and, therefore, are unable to benefit from over-the-air software updates. The CTP will be initialized.
SS1034740
Service Solution for CTP Reset Warning When Using DiagnosticLink Version 8.12. Starting with DiagnosticLink version 8.12, a new Common Telematics Platform (cTP) Not Communicating Over the Air symptom based Advanced Diagnostic procedure was released with the intent to resolve specific issues on a certain population of trucks. Please, do not run this procedure unless specifically directed by a DTNA field service representative, or by the Detroit Connect support team.
SB60-170
Service Bulletin for Wear Pad Installation. The area of the floor mat near the throttle pedal is more prone to wear. To extend the life of a floor mat, a wear pad can be installed on it near the throttle and brake pedal area.
20CSA-08
Customer Service Announcement for Release of DiagnosticLink 8.12. On Wednesday, June 10, 2020, DiagnosticLink 8.12 will be made available for download from the ordering system. Current subscribers of DiagnosticLink 8.xx can upgrade to DiagnosticLink 8.12 at no cost. All DTNA service shops are required to maintain the latest version of software on each of their stations.
20TS-03
Technical Service Letter for DD Heavy Duty Platform Belt Tensioner Change. A newly designed, dual-arm friction shoe damping tensioner was implemented for the DD Heavy Duty Platform.
CALFTL20-002
Customer Advisory Letter for Cummins X12N E-Viscous BorgWarner Improved Fan Hub Replacement. Our records indicate that you are the owner of a Freightliner New Cascadia powered by a Cummins ISX12NG Engine. DTNA has decided to remove and replace the BorgWarner fan hub assembly to prevent any premature failures.
CALFTL54-007
Customer Advisory Letter for Cab-to-Chassis Redundant Ground Strap Installation - FTL Service Bulletin 54-318. Our records indicate that you are the owner of certain vehicles, and DTNA has decided to share the following documentation with you. On New Cascadia vehicles Penske/Black Horse units built prior to May 23, 2019, cab wiring can be damaged with an incorrect ground location or loose ground connections. This can result in inoperable LIN bus-related steering wheel switches, cruise control dropout, poor AM/FM radio reception, and an inoperable steering wheel clockspring. Installing a redundant ground strap from the main ground junction block (MGJB) to the frame will protect the vehicle from unexpected loss of cab grounding, and restore proper operation of the steering wheel switches, the radio, and the steering wheel clockspring.
SB49-041
Service Bulletin for Remote-Fill DEF Tank Fill Port Torque Value and Required Lubricant. Some New Cascadia vehicles with chassis fairings have remote-fill Diesel Exhaust Fluid (DEF) tanks which have new instructions to replace the remote fill hose and fitting. Proper torque value is critical, as the remote-fill fittings are plastic and can easily crack if overtightened. The gasket on the fill fitting is sensitive to improper installation, and can get pinched, resulting in a DEF leak.
CALABSMODVALVE
Customer Advisory Letter for ABS Modulator Valve Replacement. DTNA has decided to remove and replace the ABS modulator valves as part of an ongoing supplier quality study.
SB60-164
Service Bulletin for Marker Light Gasket Leaks, New Cascadia. This bulletin replaces the version dated June 17,2019. A procedure has been added for inspection, repair, and replacement of damaged or spun rivet nuts.
WI20-008
Warranty Information Letter for Warranty Training Online. DTNA is pleased to announce the release of new Warranty-related training videos. The videos provide Warranty content in short instructional videos that are available on demand through the AftermarkeTV Video Channel icon on the Aftermarket Resource Center (ARC) home page.
WP20-006
Warranty Policy Letter for Handling for Authorized Service Location Part Transfers. To promote 24-hour throughput and maximum efficiency, DTNA is adjusting multiple handling policies: Launching a new handling allowance for parts ordered from another Authorized Service Location because the facing Part Distribution Center (PDC) is out of stock Retiring Detroit's Customer First Program
WP20-007
Warranty Policy Letter for Chassis Progressive Damage Policy Change. Effective for repair orders opened on or after April 27, 2020, if an Authorized Service Location installed a part which later has a warrantable failure, progressive damage and labor may be covered under the Aftermarket Parts Limited Parts Warranty (Parts Warranty).
WP20-005
Warranty Policy Letter for Handling Change: Over the Counter Aftermarket Parts Replacement Program. DTNA is pleased to announce that handling will increase to 33% for Misc. Replacement Part type claims filed under the Over the Counter (OTC) Aftermarket Parts Replacement Program.
SB60-167
Service Bulletin for Draining Water Trapped in the Upper A-Pillar. A water leak in the seams between the cab roof and cab side wall or back wall can result in water becoming trapped in the upper A-pillar area in some Cascadia and New Cascadia vehicles. This water may migrate inside the cab and eventually spill through the marker light fastener clearance holes and drip on the dash.
WI20-004
Warranty Information Letter for Warranty Long Block Program Change. The Detroit Reman Long Block Program has expanded. The expansion reduces complexity in ordering reman engines and promotes stocking reman engines to meet uptime commitments.
SB54-323
Service Bulletin for New Cascadia Pana-Pacific 540 Radio Controls Not Operating Normally. Pana-Pacific DEA540 radios (A22-74389-000) may cease to respond to volume control settings from the steering wheel switches or the controls on the radio faceplate, resulting in erratic volume control. The procedure to check the current software version of the radio is updated.
SB54-327
Service Bulletin for Lengthening the Backup Light Harness. Though the backup light harness is long enough to connect to the backup light switch, it may be short enough that the wire seals in the connector can be stressed. Moisture entering through the seals can cause corrosion, resulting in a bad connection and/or failure of the switch. As a result, backup lights and, if equipped, the backup alarm, may not function when the vehicle is shifted into reverse.
SB60-168
Service Bulletin for Installing Rain Gutters for Upper Door Seal Leaks. New Cascadia day cab vehicles with roof fairings may experience minor water leaks through the upper door seals. This issue can be minimized by regularly wiping down the door seals to keep them free of road grime. A rain gutter seal can also be installed above each door using a Cascadia tertiary seal (part number 18-63286-002).
SB60-169
Service Bulletin for Replacing Windshield Gasket. Different types of cab leaks can result in water dripping from the top of the windshield, onto the dash. Replacing a windshield gasket unnecessarily may create new leak issues. Do not replace a windshield gasket unless it has been confirmed to leak, using the cab pressure test.
SS1034684
Service Solution for P4 New Cascadia Road Lamp Strain Relief and Water Protection For Electrical Connection. The connector that attaches to the road lamp is exposed to water spray from the vehicles front tires. Even though the connector is sealed, water spray, in conjunction with wiring that may be pulled sideways, can attribute to water intrusion into the connector.
SS1034686
Service Solution for P4 New Cascadia with Manual Transmissions Does Not Use Bottom Of Clutch Switch For Starting. On the prior P3 Legacy Cascadia vehicles with manual transmission, the Bottom of Clutch (BOC) switch could be uses as an interlock for the engine crank circuit. If programmed in the SAM Cab, the engine crank circuit would require the clutch to be fully depressed in order for the engine to crank. P3 also offered a neutral switch as an interlock that could be used instead of the BOC and would require the transmission to be neutral in order for the engine to crank. P4 New Cascadia only offers the neutral switch as the interlock for engine crank.
SB32-033
Freightliner Service Bulletin for Front Axle Spacer Replacement. This service bulletin replaces the version dated 05/01/2016. This bulletin is updated to include the parts list. Some vehicles may exhibit a lean (right or left) due to weight difference on the front suspension. While this does not affect the operation of the vehicle, it may be visually unpleasing to many customers. To correct this condition, replace the existing front axle spacer on the low side of the vehicle with a thicker one.
SS1034682
Service Solution for Updated Common Telematics Platform (CTP) Installation and Activation Procedure. Some new CTPs being installed in the field have failed to activate and do not communicate with Detroit Connect back end. The activation of the CTP requires that the VIN and CTP serial number pair is transmitted from DiagnosticLink to the Detroit Connect registration server. When using the old procedure, there may be some factors that may prevent that VIN and CTP Serial Number pairing data from uploading to the server.
SS1034680
Service Solution for New Cascadia Bluetooth Microphone Relocation. Some fleet drivers are complaining about a lack of reception of the Bluetooth microphone due to it's proximity in the center of the overhead console. The Bluetooth microphone can be relocated into the driver's side overhead panel, either left hand or right hand drive applications.
20CSA-04
Customer Service Announcement saying that Service Pack (SP) 3 for DiagnosticLinkî 8.11 Standard and Professional will be available for download from the Detroit Diesel server.
03.2020 Campaign
Open recall and Field service Campaigns report send out to Dealers, General Managers, Service managers and warranty managers.
ICI20-010 SF576
Important Campaign Information Letter announcing that field service campaign SF576 has been suspended until a change in the procedure has been made.
SB00-038
Freightliner Service Bulletin for vibration troubleshooting - finding the cause. This version replaces the version dated 5/1/14 and adds New Cascadia.
SB41-013
Freightliner Service Bulletin for Midship Bearing Replacement for built vehicles with driveshafts SPL140, SPL170 or SPL250 with first order driveline vibration.
SF576
Field Service Campaign has been suspended until a change in the procedure is made.
WP20-002
Warranty Policy Letter explaining the Warranty Department is aligning with the frame rail repair policy, published in DTNA Workshop Manuals, which states that there are very few cases in which welding a heat-treated frame rail is allowed. Therefore, before welding anything on a frame rail, contact the applicable regional service representative for approval.
02.2020 Campaign
Open recall and Field service Campaigns report send out to Dealers, General Managers, Service managers and warranty managers
P4HalogenEnhance
Customer Maintenance Enhancements for the P4 Halogen Lamp replacement procedure.
CALHIGHCURRENT
Customer Advisory Letter that an inspection to determine if the high current breaker has been bypassed.
ICI20-006 SF576
Important Campaign Information Letter announcing the extension of the Campaign Termination Date for SF576 which involves specific Cascadia vehicles built with DTNA's proprietary Common Telematics Platform (cTP), and Truck DataCenter (TDC) are not communicating and, therefore, are unable to benefit from over-the-air software updates. The campaign will remain open until 8/31/20.
ICI20-007 SF560
Important Campaign Information Letter announcing the extension of the Campaign Termination Date for SF560 which addresses Cascadia software updates. The campaign will remain open until 9/30/20.
D19M7REV1
Revision for Field Service Campaign for pre-series Cascadia and New Cascadia Emission Label replacement. The corrective procedure section has been clarified.
ICI20-005
Important Campaign Information Letter announcing that a revision for Detroit Diesel Field Service Campaign D19M7, Pre-Series Cascadia Emission Label Replacement is available. The Corrective Procedure section of the bulletin has been clarified.
SB54-290
Service Bulletin for Guidelines for Repairing or Replacing an Electrical Harness. Use the guidelines in this bulletin to determine if a damaged electrical harness should be repaired or replaced.
20CSA-01
Customer Service Announcement for a policy change regarding Detroit Service Information Bulletins (SIBs) will now have a 60-day expiration, starting on the release day of the bulletin. The intent of a SIB is to notify the service network of a major change to one or more service procedures. Do not save SIBs nor reference them for repairs, as they are uncontrolled and never updated.
SS1034068
Service Solution for Meritor Wabco OnGuard Radar Service Alignment. If the radar sensor needs to be aligned, the radar sensor mounting system has become damaged or has loosened, or new radar sensor software has been installed, a Radar Sensor Service Alignment will need to be performed.
SB83-119
Service Bulletin for A/C system receiver-drier replacement guidelines.
17TS-12REV
Technical Service Letter for GHG17 Heavy Duty Engine Platform 1-BOX Aftertreatment System (ATS) Wire Harness experiencing chaffing caused by vibration and dirt collecting in the harness conduit.
D19M7
Field Service Campaign for pre-series Cascadia and New Cascadia Emission Label Replacement
WI19-022
Warranty Information Letter announcing Detroit NOx Sensor Circuit Improvements for GHG17 After Treatment Systems
SB54-309
Service Bulletin for Replacing Halogen Headlamps on New Cascadia Vehicles.
SB60-155
Service Bulletin for Water Leak at the Top of a Cab Door, Cascadia Day Cab with FE13 Roof Fairing. Some Cascadia day cabs with FE13 roof fairings may be more susceptible to water intrusion into the cab at the top of the cab door due to the way the air flows around the FE13 fairing. Water is pushed past the door seals while the vehicle is in motion, possibly resulting in water intrusion.
SB60-166
Service Bulletin for New Cascadia sleeper cabs where the Upper Cabinet Latch Engagement may not completely fasten or pop open while driving. Instructions provided to adjust the door hinge mounting.
CALFTL54-005
Customer Advisory Letter communicating how to minimize the risk of a heat damaged headlamp, or progressive damage to a vehicle due to an improperly installed halogen headlamp bulb,
CALFTL83-001
Customer Advisory Letter communicating how to update the ParkSmart controller software for specific vehicles. This will address the ParkSmart refrigerant compressor noise.
SS1034568
Service Solution communicating how to minimize the risk of a heat damaged headlamp, or progressive damage to a vehicle due to an improperly installed halogen headlamp bulb,
SS1034575
Service Solution addressing Intermittent Loss of Heat from HVAC Vents for New Cascadia.
SB32-040
Service Bulletin for troubleshooting Airliner suspension air-spring bag misalignment. This version updates applicability to New Cascadia.
SB54-239
Service Bulletin for Cascadia Cabin CAN ECU Compatibility. Compatible software levels are required for the proper operation of the vehicle.
SB20-088
Service Bulletin describes performing an inspection of the cooling baffle to determine the wear condition of the baffle and to ensure the hood is still sealed for maximum cooling.
SB54-321
Service bulletin describing the procedures for service harness installation and steering wheel clockspring replacement.
ICI19-058
Important Campaign Information letter announcing that SF560 has been revised for improved clarity of individual programming steps.
SB54-314
Service Bulletin describing changes made to the Powernet Distribution Box (PNDB) for better fuse retention.
SF560
Field Service campaign has been revised for improved clarity of individual programming steps
D19M1
Field Service Campaign for GHG17 Detroit DD16 software reprogramming.
17TS9
Technical Service Letter communicating that information on DD Heavy Duty Platform Belt and Belt Tensioner can be found on TechLit.
19TL-18
Tool Letter for updating Cascadia and Western Star 5700 oil-to-air coolers. To be used with service bulletins SB26-051 and SB26004 respectively.
DOC-1034488
Service Solution to fix radio issues
DOC-1034492
Service Solution to fix coolant level wiring damage.
19TL-15
Tool Letter for ICC5 Programming Cable
SB35-034
Service Bulletin for Hub Oil Level in Final Drive (NFD) Top Performance Axles on Decked Vehicles
SB47-027
Service Bulletin for Equiflo Fuel System Breather Tube Inspection
SB82-020
Service Bulletin for Windshield Wiper Repair and Programming on Model Year 2015 Vehicles with 125-inch Sleeper Cabs
15CSA-3REV
Customer Service Announcement Letter Revision for Dealers/Distributors Accessing DDEC Backdoor Passwords
19CSA-12 BCT
PowerNet Assessment Tool Repair Procedure
19TL-10 NVH
Communication to assist the field with service vibration issues on DTNA vehicles
19TL-11
Tool Letter for New Tool Kit Replacement Components DDE DKICHA018006 Components 1, 2 and 3
19TL-12
Tool Letter for New Final Drive Pinion Cover Install Tool
19TL-13
Tool Letter for DT12 Seal Protector Sleeve
19TL-14
Tool Letter for New Final Drive Driver Controlled Differential Lock Spring Compressor. These new axles require a new tool to compress the Driver Controlled Differential Lock (DCDL) spring. To remove and install the DCDL spring, the tool DSN0FDA17001 is needed.
19TS-8
Technical Service Letter for Incorrect ICUC Fuel Economy Reading for New Cascadia units built or updated to CPC3Evo software version R31.23 and equipped with a 3rd party telematics device.
19TS-8 Cascadia
Service Solution to fix incorrect ICUC Fuel Economy Reading
CAL Battery Box
Customer Advisory Letter to fix corroded battery cables
19CSA-13
Service Systems Development provided document to service locations on price list reflects current charges to engine horsepower ratings for HDEP and MDEG engine platforms.
19-011WP
Warranty Policy Letter to communicate Detroit Return Changes
19-012WP
Warranty Policy Letter to communicate remarketing handling cap for Detroit DT12 Transmission.
19-013WI
Warranty Information Letter to announce addition of Thomas Built Bus as a brand with an Authorized Demonstrator Program
82-018
Service Bulletin to fix wiper motor issue. On some Cascadia wiper park brush that rides against the brush plate may wear and may result in a diminished wiper park signal.
SF567(sec rev)
Field Service Campaign to update Detroit Assurance software to add the Tailgate Warning driver alert feature, telematics reporting and the video radar decision unit (VRDU) will be replaced as required to create consistent experience for operators.
SF586A
Field Service Campaign to fix issue related to interaxle driveline contacting anti-lock brake system (ABS) relay valve fitting in certain situations when the suspension air is completely dumped.
sb54299
Service Bulletin to provide instructions to replace Ignition Control System.The ICU3 is no longer installed in production, and has been superseded by the ICU3S. When replacing an ICU3, the ICU3S must be installed in its place.
sb54312
Service Bulletin to replace the white drip shield and secondary SAM cover on the SAM Cabin, with a new one-piece drip shield.
sb54316
Service Bulletin to fix issue related to fuel gauge. On some Cascadia vehicles with a KUS fuel level sender, the needle on the fuel gauge is not touching the full mark when the fuel tank(s) are completely filled. The gauge will show approximately 95% full, but will not reach the full mark.
sb82019
Service Bulletin to address wiper issue. On some Cascadia vehicles, when a request for wiper activation is made the wipers may not function. This can result from an overcurrent condition, which causes the wipers to stop functioning and immediately set fault code SPN 522215 FMI 6.
19-010WI
Warranty Information Letter updated to communicate warranty system updates.
0107-19 GHG17
Service Bulletin to testing of EGR Cooler Water Manifold Assembly in DD13 engines.
0305-19 SPN 2000
Service Information Bulletin for Communication Loss with a Common Powertrain Controller (CPC) Module (CPC Heartbeat Message is no Longer Arriving)
0308-19 PTO
Service Information Bulletin regarding PTO Dosing. This feature enables Active Regeneration of the DPFs while in PTO mode.
0419-19SPN521030
Updates to troubleshooting guides in Diagnostic Link with newest version
0607-19
Service Information Bulletin to updated the Fuel Injector Harness sections and relocated to Engine Electrical section.
0609-19
Service Information Bulletin for Symptom Diagnostics - Fluid in the Aftertreatment - Diesel Fuel Contamination.
0611-19
Service Information Bulletin was released, to add new procedures to address diagnostics near the high pressure pump
18SP725Rev
This service kit includes all necessary parts to replace the high pressure fuel rail feed lines, mounting bracket, P-clips and mounting hardware in the event one of these parts are loosened, removed or missing from the engine.
18SP726Rev
This service kit includes all necessary parts to replace the high pressure fuel rail feed lines, mounting bracket, P-clips and mounting hardware in the event one of these parts are loosened, removed or missing from the engine.
18SP727Rev
This service kit includes all necessary parts to replace the high pressure fuel rail feed lines, mounting bracket, P-clips and mounting hardware in the event one of these parts are loosened, removed or missing from the engine.
18SP728Rev
This service kit includes all necessary parts to replace the high pressure fuel rail feed lines, mounting bracket, P-clips and mounting hardware in the event one of these parts are loosened, removed or missing from the engine.
18SP729Rev
This service kit includes all necessary parts to replace the high pressure fuel rail feed lines, mounting bracket, P-clips and mounting hardware in the event one of these parts are loosened, removed or missing from the engine.
18SP730Rev
This service kit includes all necessary parts to replace the high pressure fuel rail feed lines, mounting bracket, P-clips and mounting hardware in the event one of these parts are loosened, removed or missing from the engine.
19-008WI
Warranty Information Letter sent to customers regarding new refrigerator supplier for returning parts.
19TL-8
The crossmember mounting bracket of the New Cascadia prevents correct installation of the TDC locating pin tool through the crankshaft position sensor hole in the flywheel housing. There is a modification required to the standard tool for it to clear the crossmember mounting bracket in the New Cascadia and fit properly into the bore.
19TL-9
DTNA Special Tools Group has approved the use of Haweka Axis4000 aftermarket alignment system for use on DTNA products at DTNA service locations. The Axis4000 system uses the reference points required by DTNA for precise, accurate, and repeatable measurements. Axis4000 is a sophisticated, user-friendly system that utilizes computer based camera-radio technology and references the center line of the frame for measuring and providing alignment results to DTNA specifications.
19TS-6
The modified parked regeneration strategy has been standard on GHG17 units since the start of GHG17 production and was added to EPA10 and GHG14 units with a software update. The modified regeneration utilizes an improved strategy to clean the DOC inlet face and reduce downtime due to DOC face plugging.
ICI19-036 SF576
Important Campaign Information sent out to Dealers regarding specific Cascadia vehicles built with DTNAâs proprietary Common Telematics Platform (cTP), and Truck DataCenter (TDC) are not communicating and, therefore, are unable to benefit from over-the-air software updates.
SPN 3563 / FMI 2
HDEP GHG17 engines are not equipped with turbo wastegates. Steps in this troubleshooting involving wastegates were removed.
SF576 second rev
Revised Field Service Campaign sent out to customers to fix Common Telematics Platform (cTP), and Truck Data Center (TDC) communication issues.
19-009WI
Warranty Information Letter - Expanded guidelines for paint-related claims sent out to Freightliner, Western star, Thomas Built Bus, Export and Direct warranty customers
DOC-1034438
Service Solution to customers regarding Steering wheel switches inoperative, AM/FM radio reception corrupted, failure of the steering wheel clockspring.
DOC-1034452
Training Solution created by DTNA to provide guidance to customers when searching for service information for components and systems not owned by Daimler Trucks North America (DTNA).
FL806
Freightliner Cascadia Steering Wheel Airbags
ICI19-031 FL806
FL806 Interim Recall Ending - Final Recall Beginning
ICI19-030 SF578
SF578 - Revised Bulletin
SF578
Forward Chassis Wiring Harness
sb46056
Forward Chassis Wiring Harness
ICI19-027 INT FL
Freightliner Cascadia Steering Wheel Airbags Recall Bulletin
DOC-1034298
Service Solution: 1034298 - New Cascadia Engine Harness Chafe at A06-95037-000 Bracket
FL806 Freightlin
Freightliner Cascadia Steering Wheel Airbags Recall Bulletin
ICI19-029 INT FL
Freightliner Cascadia Steering Wheel Airbags Recall Bulletin
CAL-FTL-54-003
Enabling the Radio Mute Feature for Lane Departure Warning on New Cascadia Vehicles
sb54309
Service Bulletin- Replacing Halogen Headlamps on New Cascadia Vehicles
ICI19-026 SF583
ICI Letter to dealer
DOC-1034226
Service Solution 1034226 New Cascadia Adding Daytime Running Lights (DRL) Or Adding Low Speed DRL Interrupt
SF583
Campaign Letter to dealer
sb60164
Service Bulletin- Marker Light Leaks, New Cascadia
SF560 Freightlin
Freightliner Cascadia Software Updates
ICI19-021 SF560
SF560 - Revised Bulletin
DOC-1034225
Accent / Park Light Function Disable Accent / Park Light Function Disable
DOC-1034231
SS 1034231 New Cascadia Fuel Gauge Not Indicating Full When Fuel Tank(s) Are Filled
DOC-1034234
SS1034234 Cascadia ICU4Me - Low Air Warning Light Not Coming On
sb72042
Installation of Vortex Generators
FL780
Cascadia ICUC Bulb Check Function
ICI19-016 SF560
Revised Bulletin
ICI19-017 FL780
Cascadia ICUC Bulb Check Function
ICI19-018 SF567C
Reactivation and revision
SF567
Detroit Assurance 2.0 Update
PTO Pump Support
Rear PTO Pump Support CA
DOC-1034216
SS 1034216 Detroit Assurance Radar Front End Shipping Label
nc-60001
Adding HVAC Ducting and Vent for the Upper Bunk
DOC-1034220
SS 1034220 SSI Ultrasonic Fuel Level Sensor Information
ICI19-012 SF576
ICI19-012 SF576 - Revised Bulletin
ICI19-014 SF560
ICI19-014 SF560 ? Campaign Suspended
ICI19-015 FL780
ICI19-015 FL780 ? Campaign Suspended
ICI19-013 INT FL
ICI19-013 INT FL806 ? Revised Bulletin
sb54311
Service Bulletin- sb54311 ICU Odometer Programming
ICI19-009 FL799
Steer Axle Brake Chatter
sb42077
sb42077 Steer Axle Brake Chatter
sb54308
sb54308 Chassis ECU Programming
ICI19-010 FL780
ICI19-010 FL780 Cascadia ICUC Bulb Check Function ? Additional Information
fp00024
fp00024 Cable-Tie Reference
sb60165
Service Bulletin-sb60165 Exhauster Splash Covers Do Not Fully Latch
sb83160
sb83160 HVAC Blend Door Retrofit
54302
ABS Light illuminating in the ICU.
sb60163
Adding Floor Support for Vehicles with Automatic or Automated Transmissions
sb00044
Reminder: Paper Service Bulletin Mailings Are Discontinued
sb2652 DT12 PTO
DT12 PTO Upfit
sb54302
Service Bulletin- ABS Light Illuminating in the ICU, ABS Solenoids Not Self Checking
sb54304
Enhanced Stability Control Ground Cable Routing
FL799
Honeywell Brake Light Pressure Switches Recall Bulletin
DOC-1034171
SS 1034171 Airliner Rear Suspension Chassis Lean Troubleshooting
ICI19-007 FL800
FL800 ? Campaign Suspended
8V491
ICUC Bulb check function.
0109-19
Service Information Bulletin- Input Shaft Pilot Bearing Measurement Specification
Detroit DT12
Detroit DT12 Split Rod Bushing Repair letter to customer
ICI19-006 TBB FL
TBB FL801 & FL804 ? Interim Recall Notices
DOC-1034139
SS 1034139 New Cascadia - Front HVAC Airflow Diagrams
FL783
Brake Caliper Mounting Bolts
sb54307
Recall FL799- Honeywell Brake Light Pressure Switches
DOC-1034028
SS 1034028 New Cascadia Espar shutting off when SSAM goes to sleep
sb0039
Service Bulletin New "Natural Gas Vehicle Information" Webpage
FL783-REV
FL783 Dealer Bulletin Brake Caliper Mounting Bolts
ICI19-002 D18M7-
D18M7 ? Replaced by Recall D18R7 (FL802)
ICI19-004 FL783
FL783 - Revised Bulletin
FL794 REV
FL794 Recall Campaign- Brake Caliper Mounting Bolts
ICI19-003 FL794
FL794 - Revised Bulletin Brake Caliper Mounting Bolts
ICI19-001 SF567C
SF567C & SF567D ?Temporarily Suspended
FL800
FL800 recall dealer bulletin- Cascadia Steering Wheel Airbags
1208-18
Service Information Bulletin- Oil Present at the Turbocharger Compressor Housing
1212-18
Service Information Bulletin- Exhaust Gas Recirculation Crossover Pipe
1213-18
Service Information Bulletin
18TL18
30mm Air Disc Brake Caliper Bolt Torque Adapter DSNCHA018005
SF558
Field Service Campaign- Cascadia Front Suspension Crossmember Steel Sleeves
DOC-1034042
New Cascadia Airliner Suspension Dump Functionality and Troubleshooting
ICI12-016 FL614
Important Campaign Information on FL614 Recall
ICI18-040 FL799
Honeywell Brake Light Pressure Switches Interim Recall Notice
SS469068
SS 469068 Cascadia SAM Cab, SAM Chassis, MSF and CGW Hardware Compatibility
DOC-1034013
Service Solution 1034013 - New Cascadia ASAM / SSAM Connector Substitution
FL794
FL794 Brake Caliper Mounting Bolts Dealer Bulletin
18TS4Rev DD
18TS4Rev DD Heavy Duty Platform Accessory Drive Belt
DOC-1033628
SS 1033628 New Cascadia Ground Strategy -Steering Wheel Clockspring Failures
GHG17
Letter to customer on Coverage Extension GHG17 After Treatment
DOC-1034019
Service Solution : 1034019 Cascadia Steer Axle Suspension Dual leaf Spring Squeak.
SS1033133
SS 1033133 Wipers Creeping With Wiper Switch Off (New Cascadia)
ABS Light Coming
Letter to customer on Brakes very noisy when stopping ABS Light Coming On
DOC-1033995
Service Solution: 1033995, SPN 523005 FMI 7 and 524042 FMI 19 Fault Codes
ICI18-036 FL800
FL800 - New Recall Announcement
Airline Rear Sus
Customer Advisory Letter for Airline Rear Suspension Hadley Smart Valve Calibration
DOC-1033951
SS 1033951 New Cascadia - Low Air Warning Audible Alert (Buzzer) Operation
1001-18 Engine R
Engine Replacement Procedures
DOC-1033950
Trailer recepticle backwall grounding stud
sb42077 Steer Ax
Steer axle brake chatter
SS1033418
SS1033418 New Cascadia with Cummins Engine will not frank after flashing the SSAM
17-012-CascadiaW
Important Campaign Information- Cascadia Windshield Improvements
18TS3 DT12 Exhau
DT12 Exhaust Port Splash Shield
sb9815 Paint Fin
Service Bulletin 9815- Paint Finish Standards
sb9818 Repaintin
Service Bulletin 9818- Repainting Plastic Bumper Components
FL784 ZF Pitman
Recall Bulletin- FL784 ZF Pitman Arms
DOC-1033911
Service Solution 1033911- After Reprogramming CPC04T, Fault Code (VRDU) 232/524000/9-ECU CPC Timeout Comes Active
FL783 Brake Cali
Recall FL783- Brake Caliper Mounting Bolts
Steering Pitman
Customer/Dealer Advisory Letter-Steering Pitman Arm Check
Emission Recall
Emission Recall D18R5 GHG17 DD Platform Model Years 2016-2018 Software Reprogramming For California Onboard Diagnostics
GHG17 Emission R
Emission Recall D18R5 GHG17 DD Platform Model Years 2016-2018 Software Reprogramming For California Onboard Diagnostics
HDEP PLV Return
Service information Bulletin -HDEP PLV Return Line Tool DSN470E17006
D18R5 GHG17 DD P
Emission Recall D18R5 GHG17 DD Platform Model Years 2016-2018 Software Reprogramming For California Onboard Diagnostics
SS1033121
SS 1033121 Adding a Fan Override Switch (Legacy Cascadia)
D18M2 GHG17 Detr
Field Service Campaign D18M2 GHG17 Detroit? DD13® Software Reprogramming and Emission Label Replacement for Motor Coach Industries, Inc. (MCI®)
SS1033260
SS 1033260 New Cascadia Electric Horn Sounds One Time When Driverâs Door Is Opened
Aftertreamtent F
Service Information Bulletin for Aftertreamtent Failure Guide
DOC-1033850
SS 1033850 New Cascadia Multi-Purpose Camera (MPC01T) Will Not Calibrate During Road Test
DD13, DD15, DD16
DD13, DD15, DD16 Check Engine Light Flashing or Blinking
Eaton 1800-Watt
Eaton 1800-Watt Inverter With Low Voltage communication
ICI18-026 FL780-
FL780 ? Interim Recall Notice to customers on Cascadia ICUC Bulb Check Function
New Gen Cascadia
Cruise control and Brake light issue communication
SPN 191 13 and 8
D12 Transmission issue communication on Cascadia
18-029 Auto Mete
Important Warranty Information on AutoMeter BCT-460DTNA Powernet Assessment Tool: Warranty Requirement and Claim Filing
FL772 Brake Cali
FL772-Dealer bulletin for Brake Caliper Mounting Bolts recall
0803-18 SPN 3031
Service Information Bulletin
0804-18 SPN 1483
Service Information Bulletin
0805-18 SPN 5210
Service Information Bulletin
18CSA16 Release
Release of DiagnosticLink® 8.08 Service Pack 2
ICI18-024 SF567
Revised Field Service Document : Detroit Assurance 2.0 Update
SF567 Detroit As
Revised Field Service Document : Detroit Assurance 2.0 Update
TSN 32-06 Airlin
Technical Service Note: Airliner Rear Suspension Main Crossmember Fastener Replacement.
sb54302 ABS Ligh
Service Bulletin: ABS Light Illuminating in the ICU, ABS Solenoids Not Self Checking
SF542 New Cascad
Field Service Campaign: New Cascadia Retrofit
sb54305 New Casc
New Cascadia Key Fob ID Retention
DOC-1033699
TS 1033699: DT12 Transmission Driver Interview: Shifting Complaint Questionnaire
sb35034 Pre-Deli
Service Bulletin: Pre-Delivery Inspection Oil Fill for New Final Drive (NFD) Axles
Telematics conne
Customer Advisory Letter- Telematics Connections
sb3125 AirLiner
Service Bulletin: AirLiner Suspension Six-Piece Bolted Service Crossmember
sb31038 Rocker P
Service Bulletin- Rocker Panel Contacts the Chassis-Side Fairing
A-C Hose positio
Customer Advisory Letter- A/C hose routing clamping
SS1033522
SS 1033522 New Cascadia with fault codes RDF42/542430/19 - ECU PSM Data error and VRDU232/524042/19 - ECU RDF data error
DOC-1033740
SS 1033740 New Cascadia Speedometer Reading Incorrectly And Fault Code 0/521061/14--ITTM Error drivetrain speed signals inconsistent Active
0701-18
TCM update
DOC-1033700
New Cascadia Cruise Control Will Not Set
sb60162
Water Leaks Between Rain Tray and Nosebeam,Cascadia
sb0036
Operating Hours for the Customer Assistance Center
DOC-1033682
Cascadia ABS Fault code
sb54301
Indel B Refrigerator Loose Circuit Board
SS1033049
SS 1033049 Transmission Oil Cooler Line Clip - New Cascadia
DOC-1033739
New Cascadia headlamp FET
SS1033638
SS 1033638 - Power Window Express Down Module Discontinued
TK-APU
Evolution APU No Regen.
CALFTL60-001
Customer Advisory Letter on Adding HVAC Ducting and Vent for the Upper Bunk
18CSA9
18CSA9 Release of DiagnosticLink® 8.08
SS1033482
SS1033482: Trailer Stop lamp activation w/ hand valve (parameter configuration) - P4 New Cascadia
0508-18
0508-18 Aftertreatment
SS1033452
SS1033452 Setting the time in the ICUC (New Cascadia)
0505-18
0505-18 SPN 3563 HDEP Inlet manifold pressure Too Low
0504-18
0504-18 Fuel System - Fuel Injectors
0503-18
0503-18 Relative Cylinder Compression Test
0502-18
0502-18 Symptom Diagnostics - Low Engine Coolant Temperature
0501-18
0501-18 Aftertreatment Control Module (ACM)
18SP734
18SP734 18SP734?GHG14 DD15AT Turbocharger
DOC-1033446
Vehicles with Meritor drivelines bene from a softer durometer center bearing support. Vehicle will continue to have a 1st order driveline vibration after the driveline assembly was rebalanced.
DOC-1033452
SS 1033452 Setting the Time in the ICUC (New Cascadia)
DOC-1033482
Trailer Stop Lamp Activation w/ Hand Valve (Parameter Configuration) - P4 New Cascadia
MY18M4
MY18M4_Bulletin_02-MAY-2018 Field Service Campaign D18M4
aeo18M4
aeo18M4 Field Service Campaign D18M4
fp00020
fp00020 Replacing Gross Vehicle Weight Rating (GVWR) Certification Labels
sb31037
With the start of production on February 12, 2018, the fasteners used to assemble Airliner rear suspension crossmembers changed. The forward-suspension crossmember will assembled with 5/8-18 fasteners and the rear-suspension (bogie) crossmember will be assembled with 3/4-16 fasteners.
sb31038
The right-hand cab panel on New Cascadia can come into contact with the right-hand chassis-side fairing when making a left turn. This contact can result in an audible popping noise, paint-damage to the rocker panel and damage to the back-side of the chassis-side fairing.
sb31039
sb31039 Airliner Rear Suspension Crossmember Fastener Change,New Cascadia
sb54291
sb54291 Detroit Assurance Lane Departure Warning Camera Installation
DOC-1033416
SS 1033416 New Cascadia ICUC Brake Drag Warning Message Appears For Approximately 3 Seconds When Applying Or Releasing The Parking Brake
ICI18-014
ICI18-014 Owner Notice ? Kidde Fire Extinguisher Recall
DOC-1033418
SS 1033418 New Cascadia With Cummins Engine Will Not Crank After Flashing The SSAM
0405-18
0405-18 Symptom Diagnostics - Range Up or Down Shift Issue
0404-18
0404-18 GHG17 DD8 - Aftertreatment Systems - Diesel Particulate Filter End Cap
0402-18
0402-18 SPN 625 (CPC) (GHG14)
0401-18
0401-18 SPN 1231 (MCM) (EPA10 GHG14)
FL756
FL756 Brake Light Pressure Switches
sb88047
sb88047 Hood Strut Grease Application
DOC-1033364
SS 1033364 - New Cascadia Forward Chassis Harness Chafe
DOC-1033363
SS 1033363 CEL On Above 70 MPH (CPC fault code 1624/3)
SS1033363
SS1033363 CEL on Above 70 MPH (CPC fault code 1624/3)
SS1033364
SS1033364 - New Cascadia Forward Chassis Harness Chafe
0312-18
0312-18 Installation Output Shaft Seal
0311-18
0311-18 Installation of the Main Shaft Speed Sensor
DOC-1033334
SS 1033334 ICU3S Displays "Electrical System Problem Detected - Shutdown in Progress"
Fifth Wheel Fast
Fifth Wheel Plate to Outboard Angle Fastener Torque
DOC-1033351
SS 1033351 New Cascadia Fault Coed SA 33 SPN 520197 fmi 31 MQ Switich Bus - Malfunction
DOC-1033322
SS 1033322 ABS light illuminating in ICU, ABS solenoids will not self-check
MY18M1
MY18M1a 05-MAR-2018 Vocational
SF555
SF555 Freightliner Cascadia Hood Mirrors
aeo18M1
aeo18M1 GHG14 Heavy Duty Engine Platform Vocational Application Programming
sb31040
sb31040 Lifting Procedure, New Cascadia
sb00042
sb00042 Flood Damage Repair GuidelinesB
sb2066
sb2066 Gentech Low Coolant Level Sensor
sb2074
sb2074 Kysor Fan Clutch Rocking Runout Inspection
sb2084
sb2084 OAT Coolant Replaces NOAT Coolant in Detroit Engines
sb2652
sb2652 DT12 PTO UpfitB
sb31034
sb31034 Towing ProceduresB
sb3329
sb3329 Caster Angle Specifications, Cascadia vs. New CascadiaB
sb3532
sb3532 Detroit Drive Axle Identification and LubricationB
sb42072
sb42072 Air Leak DiagnosticsB
sb42073
sb42073 Transport Dealer Air Leak InspectionB
sb4641
sb4641 Adjusting Tilt Lock Force on TRW Steering ColumnsB
sb49038
sb49038 Magnetized Fill Neck for Six-Gallon DEF TanksB
sb49039
sb49039 Cleaning DEF Line ConnectorsB
sb49040
sb49040 Diesel Exhaust Fluid (DEF) Pressure Line Disconnected at the Doser ConnectionB
sb54148
sb54148 Radio and Integrated Thin-Film Antenna Troubleshooting, and Field Service UpdatesB
sb54278
sb54278 Powernet Troubleshooting Guide Batteries, Path, Alternator, and Starter
sb54296
sb54296 Fuel Level Sending Unit RetrofitB
sb54298
sb54298 GHG17 Heavy Duty Engine Platform Vehicle Dash Oil Pressure GaugeB
sb54300
sb54300 ICU4Me Low Air Pressure Warning ChangeB
sb60160
sb60160 Mirror Arm PivotB
sb83158
sb83158 ParkSmart Control Module Cover Modification for a New Phase HarnessB
sb98020
sb98020 Axalta Paint Finish CareB
sb9815
sb9815 Paint Finish StandardsB
ssb42072
ssb42072 Diagnóstico de fugas de aire
ssb42073
ssb42073 Inspección de fugas de aire del transportista concesionario
fp31028
fp31028 Cascadia 14.5-Inch Hendrickson Aero-Clad Stainless-Steel Bumpers
fp54031
fp54031 Ordering Service Wiring Harnesses for Cascadia
fsb42072
fsb42072 Diagnostic de fuite d'air
fsb42073
fsb42073 Inspection d'absence de fuites d'air par les transporteurs concessionnaires
fsb4269
fsb4269 Humidité excessive dans le système d'air
fsb49040
fsb49040 Conduite sous pression de fluide pour échappement diesel (DEF) débranchée au niveau du raccordement du doseur
sb00041
sb00041 Guidelines for Using a Service Pit or an Alignment Rack on New Cascadia VehiclesB
sb0006
sb0006 Freightliner Courtesy Engineering PolicyB
17-029
Computer Hook-Up Standard Diagnostic Time Update
FL758
FL758 Brake Mounting Caliper Bolts
17CSA25
17CSA25 New Method for Uploading Diagnostic Log Files to the CSC
FTLCAE184-2017
Air-to-Oil Coolers for New Detroit DT12
SB72-40
On Cascadia vehicles built from November 25, 2013, the drain holes at the bottom of the cab doors were enlarged to improve drainage during the e-coat process in the manufacturing plant. The larger holes allow more cold air to flow through the doors, most noticeably in extreme cold conditions.
17CSA24
17CSA24 Holiday Schedule for the Detroit Customer Support Center
17-028
OWL Enhancement Service Model Field
17TS16Rev
17TS16Rev Medium Duty DD8 Aftertreatment Major Repairs
17CSA23r
17CSA23r Detroit CSC closed December 14, 2017 from 11:15 am - 1:15 pm Eastern Time
17CSA22r
17CSA22r Release of DiagnosticLink® 8.07
17-026
17-026 Holiday Closure 2017
17-027
Warranty Classroom Training in 2018
17TL25
17TL25 TruckCam? Alignment System
DOC-1033257
SS 1033257 P4 New Cascadia ABS Fault Code 11/520247/31 --Failure Memory Bit (ESC) Condition Exists
DOC-1033275
SS 1033275 P4 New Cascadia MCM 21 Pin Connector Water Intrusion
42-073
Transport Dealer Air Leak Inspection
49-040
Diesel Exhaust Fluid (DEF) Pressure Line Disconnected at the Doser Connection
FTLCAE182-2017
New DT12 Transmission for Original Cascadia
SF545
Freightliner Cascadia Combined ESC, AAVA Bracket
1112-17
Installation of the Transmission
1111-17
Removal of the Transmission
1110-17
Exhaust and Exhaust Gas Recirculation
1109-17
Power Take-Off
1108-17
Power Take-Off
1107-17
SPN 521483 (TCM)
1105-17
EPA10, GHG14 and GHG17 Diesel Particulate Filters
1104-17
SPN 520960 (TCM)
1103-17
Diagnostic Tests - Two-Filter System, Three Filter
1102-17
SPN 157 (MCM) (GHG17)
DOC-1033254
SS 1033254 New Cascadia ASAM Locked Up (No Crank, No Start, Dash Will Not Power up With Ignition)
DOC-1033260
SS 1033260 New Cascadia Electric Horn Sounds One Time When Driver?s Door Is opened
DOC-1033262
SS 1033262 ESPAR Airtronic and Hydronic --Troubleshooting Guides
1101-17
Symptom Diagnostics - Noisy One-Box Aftertreatment
14CSA23
14CSA23 CSC Announces ?Tech Tips? ? DDCSN
SS1023069
Cascadia - Engine Will Not Crank (No Starter Output from SAM Cab)
FL742
FL742 Freightliner and Western Star Tow Hooks
17TL18
65mm Pinion Socket Tool DDE DSN0M617001
0904-17
Aftertreatment Systems - Diesel Exhaust Fluid Pump Module and Components
17CSA16
17CSA16 Release of DiagnosticLink® 8.06 Service Pack 1
17TS12Rev1
17TS12Rev1 GHG17 Heavy Duty Engine Platform 1-BOX? Aftertreatment System ATS Wire Harness
SS1033198
Service Solution SS 1033198 P4 New Cascadia Refrigerator Power Supp...
0806-17
0806-17 SPN 101 (MCM)(GHG17)
0805-17
0805-17 Contaminated Fluids
0803-17
0803-17 SPN 411 (MCM) (GHG17)
0802-17
0802-17 SPN 521485 (TCM)
0801-17
0801-17 Symptom Diagnostics: Coolant Loss
sb2078
Cascadia Radiator Strut Rod Rubbing on Upper Radiator Hose
SS3704
Cascadia Fault codes 6.0
SS1032974
SS 1032974 High Oil Pressure on 2017 DTNA Vehicles Instrument Cluster Display
SS3672
SAM Cab & SAM Chassis Wall Charts
0706-17
Counter Shaft Brake Valve
0705-17
Diagnostics
0704-17
Diagnostics
0703-17
Diagnostics
0702-17
Diagnostics
0701-17
SPN 168 (CPC3) (GHG17)
sb0002
Technical Publications Ordering
0612-17
Power Take-Off Position Switch
0611-17
Power Take-Off Output Seal
0610-17
Power Take-Off Air Connection Fitting
0609-17
SPN 3226 (ACM) (GHG17)
0608-17
Diagnostic tests - Two Filter System - FSIC Leak Test
0607-17
SPN 96 (MCM) (GHG17)
FTLCAE173-2017
Air-to-Oil Coolers for DT12 in New Cascadia
0606-17
SPN 3226 (ACM) (GHG17)
0605-17
Power Take-Off Air Solenoid
0604-17
SPN 712 (CPC) (GHG17)
0603-17
Fuel System Integrity Check Routine - Two-Filter Fuel System
FTLCAE172-2017
New Accuride Aluminum Wheels
SS1033094
Service Solution SS 1033094 KUS Float Tube Fuel Level Sensor Inform...
17TL7Rev
Heavy Duty Engine Wastegate Repair Kit DKI470E16019
17TS11
Detroit? DT12? Transmission Proper Moving Procedure
17TL8Rev1
Vehicle Interface Module
0413-17
Front Engine Lifting Bracket (New Cascadia)
0412-17
SPN 3556 FMI 0, 1, 18 - Regeneration Temperature Update Procedures
0411-17
SPN 5741 (ACM) (GHG17)
0410-17
Symptom Diagnostics - Hard Start No Start
17-012
Cascadia Windshield Improvements
17TS10
Detroit? DT12? Split Rod Bushing Repair
0409-17
SPN 1663 (CPC) (EPA07 10 GHG14 GHG17)
0408-17 SPN 5242
FMI 2- Automatic Gear Selection - Incompatible or missing dataset
0407-17
GHG17 Heavy Duty- Exhaust & EGR - EGR Actuator Coolant Lines
0406-17
SPN 521221 (TCM)
17TS8
Davco 485 487 Frame-Mounted Fuel Water Separator
0405-17
SPN 521222 (TCM)
0403-17
SPN 677 FMI 2 Starter Switch Inconsistent Diagnostics
0402-17
SPN 1322 (MCM) (GHG17)
0401-17
SPN 4765 FMI 0 - Exhaust Temperature Out Of Range High
SS1033047
Service Solution SS 1033047 M2 Battery Drain Problem â Mismatched I...
0329-17
Symptom Diagnostics - Oil Leaks
0328-17
(ACM) (GHG17)
0327-17
(ACM) (GHG17)
0326-17
(ACM) (GHG17)
0325-17
(MCM) (GHG17)
0324-17
(MCM) (GHG17)
0323-17
(MCM) (GHG17)
0322-17
(MCM) (GHG17)
0321-17
(MCM) (GHG17)
0320-17
(MCM)(GHG17)
0319-17
(MCM) (GHG17)
0318-17
(MCM) (GHG17)
0317-17
(MCM) (GHG17)
0316-17
(MCM) (GHG17)
0314-17
GHG14 Intake Manifold Pressure Too Low
0313-17
(MCM) (GHG17)
0312-17
(MCM) GHG17
0311-17
(MCM) (GHG17)
0310-17
(MCM) (GHG17)
0309-17
(MCM) (GHG17)
TS1033014
Training Solutions for Fuel Leak Found at High Pressure Fuel Pump Weep Hole for Heavy Duty DD Engines. Occasionally we see trucks come in with fuel leaking from the high pressure fuel pump weep hole. This is NOT a defect in the pump and further diagnostics need to be performed to find the root cause.
0308-17
(ACM) (GHG17)
0307-17
(ACM) (GHG17)
0307-17 SPN
(ACM) (GHG17)
0306-17
(ACM) (GHG17)
0305-17
Diagnostic Tests
0304-17
Contaminated Fluids Diagnostic Tests
0303-17
(CPC)(EPA10-GHG14) and SPN 98 (CPC)(GHG17)
0301-17
0301-17 Contaminated Fluids
0302-17
(CPC)(GHG17)
0346-17
(CPC) (GHG17)
0356-17
(MCM) (GHG17)
0356-17 SPN
(MCM) (GHG17)
sb54239
Cascadia Cabin CAN ECU Compatibility
0208-17 SPN 412
0208-17 SPN 412 (MCM) (GHG17)
0206-17 SPN 5210
0206-17_ SPN 521049 (MCM) (GHG17)
0205-17 SPN 5210
0205-17 SPN 521052 (MCM) (GHG17)
0204-17 SPN 5210
0204-17 SPN 521050 (MCM) (GHG17)
0203-17 SPN 5741
0203-17 SPN 5741 FMI 13 (GHG17) (MCM)
18SP733
18SP733 GHG17 Medium Duty DD8 Oil Filter Kit
sb3251
Replacing or Upgrading Airliner 40K Transverse Torque Rods
0131-17
0131-17 SPN 521054 (CPC3) (GHG17)
0132-17
0132-17 SPN 521005 (CPC3) (GHG17)
0133-17
0133-17 SPN 625 (CPC) (GHG17)
0134-17
0134-17 Medium Duty - DD5 GHG17 - Exhaust and EGR - EGR Cooler Lower Bracket
0135-17
0135-17 Diagnostic Test - Engine Brake Test Procedure
0136-17
0136-17 GHG17 DD5 Medium Duty - Exhaust and EGR - Turbocharger Oil
0137-17
0137-17 SPN 3361 FMI 5 (ACM) (GHG17) SPN 3361 FMI 5 (ACM) (GHG14)
0138-17
0138-17 GHG17 DD5 Medium Duty - Exhaust and EGR - EGR Delivery
0139-17
0139-17 Coolant Housing
0140-17
0140-17 Turbocharger Compressor Outlet Pipe
0130-17
0130-17 SPN 520211 (IPPC) (GHG14) SPN 520211 (IPPC) (GHG17)
0129-17
0129-17 SPN 102 (MCM) (GHG17)
0127-17
0127-17 SPN 1077 FMI 14 (GHG14) (GHG17) (MCM)
0126-17
0126-17 SPN 520295 (MCM) (GHG17) - Smart Remote Actuator 1
0125-17
0125-17 SPN 4817 (MCM) (GHG17)
0124-17
0124-17 SPN 3720 FMI 14 - (MCM) (GHG17)
0123-17
0123-17 SPN 1483 (CPC3) (GHG17)
0122-17
0122-17 SPN 521058 (CPC3) (GHG17)
0121-17
0121-17 SPN 521050 (CPC3) (GHG17)
0120-17
0120-17 Diagnostic Test - Engine Oil Leaks - Oil Developer Method
0119-17
0119-17 SPN 3217 (MCM) (GHG17)
0118-17
0118-17 Symptom Diagnostics - Oil Leaks
0117-17
0117-17 SPN 5928 (MCM) (GHG17) - EGR H Bridge circuit diagnostics
0116-17
0116-17 SPN 4752 (MCM) (GHG17) - EGR Cooler Efficiency Fault Codes
0111-17
0111-17 SPN 1077 (MCM)(GHG17)
0107-17
0107-17 Diagnostic Test - Engine Oil Leaks - Oil Developer Method
0106-17
0106-17 SPN 520296 (MCM) (GHG14) and SPN 520296 (MCM) (GHG17)
SS469076
Odometer racks up mileage when the vehicle is stationary - Cascadia
sb01102
Retrofitting Trelleborg Engine Mounts for EPA07 and Newer
sb35032
Detroit Drive Axle Lubrication
FTLCAE167-2016
Important Update for Parked HVAC System Options
0504-16
Inspection of the DD13 Turbocharger
0513-16
FMI 2, 3, 4 Remote Accelerator Pedal Supply Voltage
0514-16
Cleaning of the Exhaust Gas Recirculation Venturi Pipe Delta P Sensor Ports
0525-16
FMI 3,4,5 Digital Output 2 10 Circuit
0527-17
FMI 3,4,5 Digital Output 1 13 Circuit
18SP726rev
18SP726 ? EPA10 GHG14 Two-Filter Fuel System KM59 GEN1 DD13 High Pressure Fuel Fee
sb3233
Some vehicles may have been incorrectly shimmed at the factory, and may lean slightly to the right or left. While this does not affect the operation of the vehicle, it may be visually unpleasing to many customers.
15TS3
15TS3 Detroit? Coolant Change From Nitrite Organic Acid Technology
16-010
Warranty Recognition Program Suspension
16-011
16-011 New Detroit Camshaft Housing Seal Standard Repair Time
16TS7
16TS7 Reman Diesel Particulate Filter Serial Number
16-008
New Detroit Bearing Failure Analysis Standard Diagnostic Time
16-009R
16-009R_OWL Enhancements
16-007
Canadian Warranty Parts Return Address Change
15TL20
Detroit Data Summaries Application and Kits Are No Longer Available Through PDC
15-028
_NewDetroitCoolantLineSRTs
15-028A
15-028 New Detroit Coolant Line SRTs
15-029
_Warranty Recognition Program - Coming Soon
sb83114
sb83114 Approved Leak Detection Methods for Air Conditioning
15-017
15-017 Detroit: Updated Fuel Injector SDTs
15-015
15-015 Warranty Exclusions Reminder
15-016
15-016-DLR New Essential Tool For CPWA, CPPRA, Ltd CPPRA, & DSDWC Parties: Cadex CA-12 Battery Tester
15CSA10
15CSA10 The Detroit CSC announcing a new feature ? Ability to attach files to an existing CSC
15CSA9
15CSA9 Release of DiagnosticLink® 8.02
15CSA4
15CSA4 Holiday Schedule for the Detroit Customer Support Center
15TS10
15TS10Rev DD Engine Platform Coolant Filter
14TL-7
14TL-7Rev DD Platform Flywheel Housing Runout Tool W470589032100
15TL6
15TL6 W470589129100 ? HDEP HP Fuel Rail Test Caps
sb3133
sb3133 Step Clamps Are Not Reusable
15-010
15-010-DLR Transmission Cooler Line Photos
15-009 - Detroit
15-009_Detroit_New_SDTs
15TL5
15TL5 DAVCO Shop Pro® FXP 95
15TL4
15TL4 W470589050900 ? 3/8? Drive GEN2 Two-Stage Valve Socket
sb01101
sb01101 Pilot Bearing Spacer for Detroit Engines with Eaton transmissions
sb83155
sb83155 Espar Service Information
14TL8
14TL8 TorcUP? Non-Impacting Torque Tool.
14-036
14-036-DLR DTNA & JAD Highlights - Q3
14-038
14-038 Additional Detroit Standard Repair Times
14-038A
14-038_New_SRTs Additional Detroit Standard Repair Times.
14-039
14-039 New Detroit Standard Diagnostic Times
14-039A
14-039_additional_SDTs New Detroit Standard Diagnostic Times
14-040
14-040 Additional Detroit CLOs for the Heavy Duty Engine Platform
14-040A
14-040_Additional_CLOs Additional Detroit CLOs for the Heavy Duty Engine Platform
14CSA22
14CSA22 DTNA Chassis Wiring Diagrams
14WO-9
14WO-9_Warranty_Access Detroit New User Warranty Access Request
14TL9
14TL9 Special Tool Warranty Program.
14TL7
14TL7 DD Platform Flywheel Housing Runout Tool W470589032100
14CSA21
14CSA21 Holiday Schedule for the Detroit Customer Support Center ?
14-035
14-035 Detroit Standard Repair Time Updates for Cascadia Truck Models
14-035A
14-035_SRT_Update_for_Cascadia Detroit Standard Repair Time Updates for Cascadia Truck Models
1010-14
1010-14 SPN 2623 (CPC) (GHG14)
14CSA20
14CSA20 EGR Valve Actuator Kit P/N E23539699
1009-14
1009-14 SPN 5016 (ACM) (GHG14)
1008-14
1008-14 SPN 3510FMI 4,7, and 8 (CPC)(GHG14)
14TS28
14TS28 DD Platform Belt Drive System - Belt Part Numbers and diagnostics
1007-14
1007-14 SPN 5016/FMI 3, 4 (ACM) (EPA10)
1006-14
1006-14 SPN 4374 (ACM) (GHG14)
1005-14
1005-14 Oil Coolant Module
1003-14
1003-14 Rough Running or Stalling.
18SP684REV4
18SP684Rev4 18SP684Rev4 ? EPA07 and EPA10 DD Platform EGR Delta Pressure Sensor Update
18SP705REV5
18SP705Rev5 18SP705Rev5 ? DD Platform Delta Pressure Sensor
sb2080
sb2080 Australian CST M1400 Isolated Radiator Retrofit
sb3250
sb3250 Incorrect ECAS Ride Height Sensor and Linkage Installation
14TS21
14TS21 HDEP Camshaft Position Sensor Change
14-017R
14-017R Revised: Detroit Addition of Admin Time
FL662
FL662.-DLR Meritor MSF12 Non-Conforming Front Axle Beams
14TL2
14TL2 DD Platform Engine Stand Adapter W060589023100
14TL5
14TL5 ABS Power Line Carrier Converter Available Through PDC
14-028
14-028 Remy Extended Coverage Direct File
14TS19
14TS19 DD Platform High Pressure Fuel Lines
14-027
14-027 Detroit's New Consolidated Labor Operations (CLOs
14-026
14-026-DLR SelecTruck Warranty Enhancements
715-14
715-14 Symptom Diagnostics - Coolant Los
14-022
14-022 Pre-Approval Threshold Increase From $2,500 to $5,000 USD
14-023
14-023 Detroit Axles Pre-Approval Changes
14-024
14-024-DLR DTNA & JAD Highlights - Q1 & Q2
714-14
714-14 Symptom Diagnostics - Low Engine Compression
713-14
713-14 Symptom Diagnostics - Combustion Gas in Coolant
712-14
712-14 Engine Coolant Temperature
20-73
20-73 - CANCELED: Cascadia Radiator Update?EPA10 with DDC Engines
20-75
20-75 - CANCELED: Cascadia Radiator Update?EPA10 with Cummins ISX Engines
54-215
54-215 - ICU4M Missing VORAD Information or Reporting Fault SA 42 SPN 639 FMI 07
54-285
54-285 - Cracked Fuses on Powertrain Power Distribution Modules
FAB158
Freightliner Action Bulletin FAB158 Cummins Eaton SmartAdvantage
14TS5
14TS5 Replacing Damaged Aftertreatment Sensor Bosses
0228-14
0228-14 Engine Oil Leaks - Oil Dye Method
14TS4
14TS4 Valve and Liner Installation Tool Issue
13wo3re
13wo3rev2_final Actual Labor Hours on Detroit Claims
0224-14
0224-14 SPN 1590 FMI 9 - CPC- All Years February 2014
0219-14
0219-14 Metal in Fuel
0215-14
0215-14 Check for Rough Running or Stalling - Three-Filter Fuel System
0210-14
0210-14 High Pressure Fuel Rail Feed Lines - Three-Filter System
0209-14
0209-14 High Pressure Fuel Rail Feed Lines - Two-Filter System
0202-14
0202-14 Symptom Diagnostics - Hard Start No Start - Two-Filter Fuel System
0229-14
0229-14 Symptom Based Diagnostics - Oil Separator
0233-14
0233-14 SPN 51 FMI 2 - All Years
0237-14
0237-14 Engine Brake Solenoid
0238-14
0238-14 Removal of the High Pressure Fuel Injector Lines - Two-Filter
0239-14
0239-14 High Pressure Fuel Injector Lines - Three-Filter System
54-281
54-281 - Fuel Level Sender Guard Installation
FAB154
Freightliner Action Bulletin FAB154 New options for Cascadia
FAB153
Freightliner Action Bulletin FAB153 New Harness Highway for Cascadia
25-34
25-34 - Clutch-Related No-Start Diagnostics
33-28
33-28 - Bearing Spacer Replacement, ConMet PreSet Steer Hubs
35-30
35-30 - Bearing Spacer Replacement, ConMet PreSet Drive Hubs
54-274
54-274 - Plastic Battery Box Cover Retainer Clip
54-277
54-277 - Resetting Erroneous Learned Roll Call ECUs on Vehicles with ICU4M
54-278
54-278 - Powernet Troubleshooting Guide: Batteries, Path, Alternator, and Starter
54-279
54-279 - Intermittent Communication Between the TrailerTRACS Transmitter and the Qualcomm Unit
54-280
54-280 - Video Available for Servicing APEX 150 Sealed 16-Pin Connectors
54-275
54-275 - Chassis-Mounted Trailer PDM, Battery Power Cable Terminal Corrosion
83-144
83-144 - Optimized Idle and Auxiliary Cab Heater Concurrent Operation
FAB145
Freightliner Action Bulletin FAB145 New Cascadia Roof Fairing
FAB146
Freightliner Action Bulletin FAB146 Cascadia LED headlights
sb0935
sb0935 Replacing the Engine Air Filter Element, Donaldson Air Cleaner (03-33648-001-002)
sb4269
sb4269 Excessive Moisture in the Air System
601-13
601-13 Engine Oil Capacities
sb4930
sb4930 Gentech DEF Coolant-Flow Solenoid, Testing and Replacement
532-13
532-13 Description and Operation of the Two-Stage Valve - Two-Filter Systems
530-13
530-13 Low Pressure Fuel Pump ? Two-Filter Fuel System
529-13
529-13 Operation of the Fuel System - Two-Filter Fuel System
525-13
525-13 SPN 2791-FMI 7 ? ALL YEARS
sb3529
sb3529 Axle Alignment Specifications
sb4932
sb4932 DEF Gauge Reading Incorrectly
sb54215
sb54215 ICU4M Missing VORAD Information or Reporting Fault SA 42 SPN FMI 07
sb60144
sb60144 New Cascadia Windshield Seal, Adhesive, and Preparation
sb83145
sb83145 ParkSmart Refrigerant Loop Service Kits
sb3132
sb3132 Cascadia Chassis Side Fairing Lower Air Deflector Retention
13TS2
13TS2 Single-Speed Fan Operation on Cascadia Vehicles
sb8844
sb8844 Braces for Cascadia Cab-Mounted Splash Shields
12-039
12-039-DLR OWL Pre-approval's Time Frame Increases to 60 Days
12-040
12-040-DLR Roof Fairing Removal Program
12-041
12-041-DLR Over the Counter No Hassle Warranty (OTC)
ICI12-028
ICI12-028-DLR FL632 - Interim Notice
12-038
12-038-DLR - No Problem Found - Policy Claims - During Basic Vehicle Chassis or Base Engine Coverage
sb4268
sb4268 Brake S-Cam Tube Lubrication Interval Change
sb4724
sb4724 Crank No Start, Loss of Engine Prime on Decked Vehicles
sb3131
sb3131 Huck-Spin 2 Changeover
12CSA18
12CSA18 Update to Fix Internet Explorer - A Script on this Page is causing Internet Explorer to Run Slowly Issue
12-022
12-022-DLR Daimler Trucks Remarketing Corporation (DTR) Now Requires Pre-approval for Repairs $1,200 (USD) and Greater
12C3
12C3 - Instructions-DocTrac -Final
12C3bul
12C3bul-DocTrac - Final
sb3130
sb3130 Quarter Fender Reinforcement
sb4267
sb4267 Brake Shimmy - Meritor SteeLite X30 Brake Drum with Excessive Runout
Complaint counts are reports filed with NHTSA, not failure rates. A common model collects more of them than a rare one that breaks more often.