CXA 2_25_Turbo Oil Drain
Other
CX Advocate for turbo oil drain cracking
Vehicle report
Technical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.
CXA 2_25_Turbo Oil Drain
CX Advocate for turbo oil drain cracking
CXA 1_16_DD13 Altitude
CX Advocate for DD13 Gen 5 engines operating at high altitude experience EGR slow response fault.
CXA 1_16_GATS2.4
CX Advocate for GATS2.4 being expanding to DD15
CXA 1_16_Turbo Oil Drain
CX Advocate for turbo oil drain cracking
VSWP Customer Letter
Customer letter regarding variable speed water pump.
ICI23-010
Important Campaign Information letter communicating that SF660 Field Service Campaign is Replaced by FL967.
SF660A
Revised Field Service Campaign for Drag Link Tapered Joint
SF660
Field Service Campaign for Drag Link Tapered Joint
SB49-042
Freightliner Service Bulletin for DEF Connector Reinforcement Caps.
SB54-320
Updated Service Bulletin for upgrading BHM software for switch expansion module fault SPN 698 FMI 7. This bulletin replaces the version dated 11/11/2019. Figure 3 has been updated with a new hardware part number. A procedure was added to the data download process.
21TS-03
Technical Service Letter for GHG17 1-Box Inlet and Outlet Exhaust Clamps. There is a short supply of exhaust clamps, part number DDE A6809950502, used as inlet and outlet exhaust clamps on GHG17 heavy duty engines (DD13, DD15 and DD16) with a 1-Box aftertreatment configuration. Exhaust clamp part number TCX T130158342AC2 may be used as a substitute for DDE A6809950502, but be aware of the different torque specs between the two parts.
SB35-036
Revised Freightliner Service Bulletin for Axle Flange Gasket Replaced with O-Ring. Revision removed steps instructing removal and installation of wheels. Daimler Trucks North America has released a new axle shaft to hub rubber O-ring (part number 11-30728-000) as a replacement for the paper gasket (part number 11-14418-000). The new O-ring will provide better sealing and is reusable. It is quicker and easier to use compared to the paper gasket, because using a paper gasket requires cleaning the hub when the axle shaft is removed.
SB54-278
Updated Freightliner Service Bulletin for Powernet Troubleshooting Guide - Batteries, Path, Alternator, and Starter. This bulletin replaces the version dated 5/31/2017. Information is added about the BCT-460DTNA PowerNet Assessment Tool. When troubleshooting Powernet issues, use the BCT-460DTNA PowerNet Assessment Tool. As of May 29, 2018, the AutoMeterî is the only Daimler-approved tool for troubleshooting vehicle Powernet issues.
TechTalk7679
Tech Talk discussion on repair verification for codes like 'low air flow' when a trailer is not available.
SB31-043
Freightliner Service Bulletin for Non-Airliner Rear Suspension Crossmember Fastener Change. With the start of production on March 2, 2020, the fasteners used to assemble the non-Airliner rear suspension (bogie) crossmember have changed. The rear suspension bogie crossmember gussets to the C-channel will be assembled with 5/8 - 18 fasteners. This change includes a revision to a higher friction nut that requires an increase in tightening torque. The new higher friction nut can be identified by its green color.
SB60-171
Service Bulletin for Guidelines for Cleaning and Disinfecting Cab Surfaces. The following guidelines are for cleaning and disinfecting commonly touched surfaces on the inside and outside of a vehicle. For best results, follow cleaning and disinfecting procedures fully and consistently. Ensure there is adequate ventilation when using chemicals. NOTICE: Wipe down fragile components carefully to avoid damaging the vehicle.
SB54-327
Service Bulletin for Lengthening the Backup Light Harness. Though the backup light harness is long enough to connect to the backup light switch, it may be short enough that the wire seals in the connector can be stressed. Moisture entering through the seals can cause corrosion, resulting in a bad connection and/or failure of the switch. As a result, backup lights and, if equipped, the backup alarm, may not function when the vehicle is shifted into reverse.
SB32-033
Freightliner Service Bulletin for Front Axle Spacer Replacement. This service bulletin replaces the version dated 05/01/2016. This bulletin is updated to include the parts list. Some vehicles may exhibit a lean (right or left) due to weight difference on the front suspension. While this does not affect the operation of the vehicle, it may be visually unpleasing to many customers. To correct this condition, replace the existing front axle spacer on the low side of the vehicle with a thicker one.
20CSA-04
Customer Service Announcement saying that Service Pack (SP) 3 for DiagnosticLinkî 8.11 Standard and Professional will be available for download from the Detroit Diesel server.
03.2020 Campaign
Open recall and Field service Campaigns report send out to Dealers, General Managers, Service managers and warranty managers.
SB00-038
Freightliner Service Bulletin for vibration troubleshooting - finding the cause. This version replaces the version dated 5/1/14 and adds New Cascadia.
SB41-013
Freightliner Service Bulletin for Midship Bearing Replacement for built vehicles with driveshafts SPL140, SPL170 or SPL250 with first order driveline vibration.
WP20-002
Warranty Policy Letter explaining the Warranty Department is aligning with the frame rail repair policy, published in DTNA Workshop Manuals, which states that there are very few cases in which welding a heat-treated frame rail is allowed. Therefore, before welding anything on a frame rail, contact the applicable regional service representative for approval.
02.2020 Campaign
Open recall and Field service Campaigns report send out to Dealers, General Managers, Service managers and warranty managers
SB54-290
Service Bulletin for Guidelines for Repairing or Replacing an Electrical Harness. Use the guidelines in this bulletin to determine if a damaged electrical harness should be repaired or replaced.
20CSA-01
Customer Service Announcement for a policy change regarding Detroit Service Information Bulletins (SIBs) will now have a 60-day expiration, starting on the release day of the bulletin. The intent of a SIB is to notify the service network of a major change to one or more service procedures. Do not save SIBs nor reference them for repairs, as they are uncontrolled and never updated.
SB83-119
Service Bulletin for A/C system receiver-drier replacement guidelines.
D19R5
Updated Recall Safety Bulletin for vehicles in Australia and New Zealand with DD15 engines regarding high pressure fuel lines. Language was clarified that this only applies to Australia and New Zealand.
SB54-314
Service Bulletin describing changes made to the Powernet Distribution Box (PNDB) for better fuse retention.
00-023
Service Bulletin on Dealer Product Report
SB32-054
Service Bulletin for Hendrickson HaulMaax Rear Suspension Transverse Torque Rod Tower Bracket Replacement
SB47-027
Service Bulletin for Equiflo Fuel System Breather Tube Inspection
SB72-043
Service Bulletin for Window Regulator Retrofit
WP19-014
Warranty Policy Change for Delivery-Related Changes: Electronic Proof of Delivery and Loose Component Claim Filing
15CSA-3REV
Customer Service Announcement Letter Revision for Dealers/Distributors Accessing DDEC Backdoor Passwords
19TL-10 NVH
Communication to assist the field with service vibration issues on DTNA vehicles
19TL-12
Tool Letter for New Final Drive Pinion Cover Install Tool
19TL-14
Tool Letter for New Final Drive Driver Controlled Differential Lock Spring Compressor. These new axles require a new tool to compress the Driver Controlled Differential Lock (DCDL) spring. To remove and install the DCDL spring, the tool DSN0FDA17001 is needed.
19TS-GHG17 DD13
Document sent out by Service Systems Development to fix issue related to DD13 engines built between June 5 and July 22, 2019 starting with ESN 471928S0697276,have some incorrect values set which can cause the fan to lock on at all times.
19-011WP
Warranty Policy Letter to communicate Detroit Return Changes
19-012WP
Warranty Policy Letter to communicate remarketing handling cap for Detroit DT12 Transmission.
19-013WI
Warranty Information Letter to announce addition of Thomas Built Bus as a brand with an Authorized Demonstrator Program
sb32-054
Service Bulletin to fix vehicles which may have an incorrect transverse torque rod tower bracket installed on the rear drive axles at the factory. This can result in cracking at the transverse rod tower where it is welded to the axle housing, premature wearing of the transverse torque rod tapered pin and bushings, and damage to the transverse torque rod frame bracket.
19-010WI
Warranty Information Letter updated to communicate warranty system updates.
0305-19 SPN 2000
Service Information Bulletin for Communication Loss with a Common Powertrain Controller (CPC) Module (CPC Heartbeat Message is no Longer Arriving)
0308-19 PTO
Service Information Bulletin regarding PTO Dosing. This feature enables Active Regeneration of the DPFs while in PTO mode.
0419-19SPN521030
Updates to troubleshooting guides in Diagnostic Link with newest version
0607-19
Service Information Bulletin to updated the Fuel Injector Harness sections and relocated to Engine Electrical section.
0609-19
Service Information Bulletin for Symptom Diagnostics - Fluid in the Aftertreatment - Diesel Fuel Contamination.
0611-19
Service Information Bulletin was released, to add new procedures to address diagnostics near the high pressure pump
19-008WI
Warranty Information Letter sent to customers regarding new refrigerator supplier for returning parts.
19TS-6
The modified parked regeneration strategy has been standard on GHG17 units since the start of GHG17 production and was added to EPA10 and GHG14 units with a software update. The modified regeneration utilizes an improved strategy to clean the DOC inlet face and reduce downtime due to DOC face plugging.
19-009WI
Warranty Information Letter - Expanded guidelines for paint-related claims sent out to Freightliner, Western star, Thomas Built Bus, Export and Direct warranty customers
DOC-1034452
Training Solution created by DTNA to provide guidance to customers when searching for service information for components and systems not owned by Daimler Trucks North America (DTNA).
sb46056
Forward Chassis Wiring Harness
fp46907
Steering Intermediate Shaft Replacement
DOC-1034220
SS 1034220 SSI Ultrasonic Fuel Level Sensor Information
sb54311
Service Bulletin- sb54311 ICU Odometer Programming
fp00024
fp00024 Cable-Tie Reference
sb00044
Reminder: Paper Service Bulletin Mailings Are Discontinued
sb54268
sb54268 122SD and Coronado Virtual Technician Retrofit
DOC-1034171
SS 1034171 Airliner Rear Suspension Chassis Lean Troubleshooting
FL783
Brake Caliper Mounting Bolts
FL783-REV
FL783 Dealer Bulletin Brake Caliper Mounting Bolts
ICI19-004 FL783
FL783 - Revised Bulletin
ICI12-016 FL614
Important Campaign Information on FL614 Recall
18TS4Rev DD
18TS4Rev DD Heavy Duty Platform Accessory Drive Belt
GHG17
Letter to customer on Coverage Extension GHG17 After Treatment
sb9815 Paint Fin
Service Bulletin 9815- Paint Finish Standards
FL783 Brake Cali
Recall FL783- Brake Caliper Mounting Bolts
18-028 Transport
Important Warranty Information to Freightliner and Western Star dealers on Transporter Photo Requirement Changes
18CSA16 Release
Release of DiagnosticLink® 8.08 Service Pack 2
sb0036
Operating Hours for the Customer Assistance Center
fp00020
fp00020 Replacing Gross Vehicle Weight Rating (GVWR) Certification Labels
sb31037
With the start of production on February 12, 2018, the fasteners used to assemble Airliner rear suspension crossmembers changed. The forward-suspension crossmember will assembled with 5/8-18 fasteners and the rear-suspension (bogie) crossmember will be assembled with 3/4-16 fasteners.
sb31038
The right-hand cab panel on New Cascadia can come into contact with the right-hand chassis-side fairing when making a left turn. This contact can result in an audible popping noise, paint-damage to the rocker panel and damage to the back-side of the chassis-side fairing.
sb54300
sb54300 ICU4Me Low Air Pressure Warning ChangeB
sb9815
sb9815 Paint Finish StandardsB
sb4641
Adjusting Tilt Lock Force on TRW Steering Columns
SS1032974
SS 1032974 High Oil Pressure on 2017 DTNA Vehicles Instrument Cluster Display
sb0002
Technical Publications Ordering
sb54296
Fuel Level Sending Unit Retrofit
SS1033094
Service Solution SS 1033094 KUS Float Tube Fuel Level Sensor Inform...
TS1033014
Training Solutions for Fuel Leak Found at High Pressure Fuel Pump Weep Hole for Heavy Duty DD Engines. Occasionally we see trucks come in with fuel leaking from the high pressure fuel pump weep hole. This is NOT a defect in the pump and further diagnostics need to be performed to find the root cause.
SB4934
DEF Tank Coolant Valve O-Ring Kit
sb4932
sb4932 DEF Gauge Reading Incorrectly
SB83133
New H02 and H03 A/C lines.
Complaint counts are reports filed with NHTSA, not failure rates. A common model collects more of them than a rare one that breaks more often.