CXA 2_25_Turbo Oil Drain
Other
CX Advocate for turbo oil drain cracking
Vehicle report
Technical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.
CXA 2_25_Turbo Oil Drain
CX Advocate for turbo oil drain cracking
CXA 1_16_DD13 Altitude
CX Advocate for DD13 Gen 5 engines operating at high altitude experience EGR slow response fault.
CXA 1_16_GATS2.4
CX Advocate for GATS2.4 being expanding to DD15
CXA 1_16_Turbo Oil Drain
CX Advocate for turbo oil drain cracking
VSWP Customer Letter
Customer letter regarding variable speed water pump.
ICI23-010
Important Campaign Information letter communicating that SF660 Field Service Campaign is Replaced by FL967.
SF660A
Revised Field Service Campaign for Drag Link Tapered Joint
SF660
Field Service Campaign for Drag Link Tapered Joint
SB49-042
Freightliner Service Bulletin for DEF Connector Reinforcement Caps.
SB54-320
Updated Service Bulletin for upgrading BHM software for switch expansion module fault SPN 698 FMI 7. This bulletin replaces the version dated 11/11/2019. Figure 3 has been updated with a new hardware part number. A procedure was added to the data download process.
SB35-036
Revised Freightliner Service Bulletin for Axle Flange Gasket Replaced with O-Ring. Revision removed steps instructing removal and installation of wheels. Daimler Trucks North America has released a new axle shaft to hub rubber O-ring (part number 11-30728-000) as a replacement for the paper gasket (part number 11-14418-000). The new O-ring will provide better sealing and is reusable. It is quicker and easier to use compared to the paper gasket, because using a paper gasket requires cleaning the hub when the axle shaft is removed.
SB54-278
Updated Freightliner Service Bulletin for Powernet Troubleshooting Guide - Batteries, Path, Alternator, and Starter. This bulletin replaces the version dated 5/31/2017. Information is added about the BCT-460DTNA PowerNet Assessment Tool. When troubleshooting Powernet issues, use the BCT-460DTNA PowerNet Assessment Tool. As of May 29, 2018, the AutoMeterî is the only Daimler-approved tool for troubleshooting vehicle Powernet issues.
TechTalk7679
Tech Talk discussion on repair verification for codes like 'low air flow' when a trailer is not available.
SB31-043
Freightliner Service Bulletin for Non-Airliner Rear Suspension Crossmember Fastener Change. With the start of production on March 2, 2020, the fasteners used to assemble the non-Airliner rear suspension (bogie) crossmember have changed. The rear suspension bogie crossmember gussets to the C-channel will be assembled with 5/8 - 18 fasteners. This change includes a revision to a higher friction nut that requires an increase in tightening torque. The new higher friction nut can be identified by its green color.
SB60-171
Service Bulletin for Guidelines for Cleaning and Disinfecting Cab Surfaces. The following guidelines are for cleaning and disinfecting commonly touched surfaces on the inside and outside of a vehicle. For best results, follow cleaning and disinfecting procedures fully and consistently. Ensure there is adequate ventilation when using chemicals. NOTICE: Wipe down fragile components carefully to avoid damaging the vehicle.
SB54-327
Service Bulletin for Lengthening the Backup Light Harness. Though the backup light harness is long enough to connect to the backup light switch, it may be short enough that the wire seals in the connector can be stressed. Moisture entering through the seals can cause corrosion, resulting in a bad connection and/or failure of the switch. As a result, backup lights and, if equipped, the backup alarm, may not function when the vehicle is shifted into reverse.
CALFTLWS000-01
Customer Advisory Letter for GWR Label Correction. Freightliner 108SD/114SD, Coronado, New Cascadia, and Business Class M2 vehicles and Western Star 4700 and 4900 vehicles equipped with a certain tire rating have the wrong Component GWR label. DTNA is requesting the current Component GWR label be replaced with the correct label.
SB32-033
Freightliner Service Bulletin for Front Axle Spacer Replacement. This service bulletin replaces the version dated 05/01/2016. This bulletin is updated to include the parts list. Some vehicles may exhibit a lean (right or left) due to weight difference on the front suspension. While this does not affect the operation of the vehicle, it may be visually unpleasing to many customers. To correct this condition, replace the existing front axle spacer on the low side of the vehicle with a thicker one.
20CSA-04
Customer Service Announcement saying that Service Pack (SP) 3 for DiagnosticLinkî 8.11 Standard and Professional will be available for download from the Detroit Diesel server.
03.2020 Campaign
Open recall and Field service Campaigns report send out to Dealers, General Managers, Service managers and warranty managers.
SB00-038
Freightliner Service Bulletin for vibration troubleshooting - finding the cause. This version replaces the version dated 5/1/14 and adds New Cascadia.
WP20-002
Warranty Policy Letter explaining the Warranty Department is aligning with the frame rail repair policy, published in DTNA Workshop Manuals, which states that there are very few cases in which welding a heat-treated frame rail is allowed. Therefore, before welding anything on a frame rail, contact the applicable regional service representative for approval.
20CSA-03
Customer Service Announcement saying that Service Pack (SP) 2 for Diagnostic Link 8.11 Standard and Professional will be available for download from the Detroit Diesel server.
20TS-02
Technical Service Letter for DD Platform Heavy Duty, Metal in the Oil and Oil Filter. Some engine component failures can cause metallic debris to circulate throughout the engine lubrication system. Although the oil filter will capture most of this debris, some debris may enter the clean side of the lubrication system during oil filter bypass. Detroit has created a lubrication system cleaning and flushing procedure to address this problem.
02.2020 Campaign
Open recall and Field service Campaigns report send out to Dealers, General Managers, Service managers and warranty managers
SB54-290
Service Bulletin for Guidelines for Repairing or Replacing an Electrical Harness. Use the guidelines in this bulletin to determine if a damaged electrical harness should be repaired or replaced.
WP20-001REV
Revision to a Warranty Policy Letter announcing the One Stop Supplier Extended Program Launch. The One Stop Supplier Extended Program streamlines the claim filing process because with One Stop Supplier Extended, the service network will file claims for some supplier-supported coverages in OWL. Revisions are in blue.
20CSA-01
Customer Service Announcement for a policy change regarding Detroit Service Information Bulletins (SIBs) will now have a 60-day expiration, starting on the release day of the bulletin. The intent of a SIB is to notify the service network of a major change to one or more service procedures. Do not save SIBs nor reference them for repairs, as they are uncontrolled and never updated.
20CSA-02
Customer Service Announcement reminding service locations to update their DiagnosticLink software. To maintain access to the Detroit server, all DiagnosticLink computers must be updated with the current version of DiagnosticLink software. all DiagnosticLink 8.08 installed versions will be disabled as of Tuesday, January 28, 2020.
WP20-001
Warranty Policy Letter announcing the One Stop Supplier Extended Program Launch. The One Stop Supplier Extended Program streamlines the claim filing process because with One Stop Supplier Extended, the service network will file claims for some supplier-supported extended coverages in OWL.
SB83-119
Service Bulletin for A/C system receiver-drier replacement guidelines.
WP19-019
Warranty Policy letter announcing service locations have 90 calendar days from delivery to open a repair order which Identifies and addresses discrepancies from the sales order.
19-016WP
WARRANTY POLICY LETTER- Hold disposition for Parts has been eliminated
19-018WI
WARRANTY INFORMATION LETTER for coverage validation
SB54-314
Service Bulletin describing changes made to the Powernet Distribution Box (PNDB) for better fuse retention.
SB9815
Service bulletin updating the Important Information section and adding instructions for proper visual inspection distance for paint finish standards.
19TS-4REV
Technical Service Letter Revision on heavy duty coolant oil module and oil filter change. Older modules will not be compatible with newer module.
19-015WP
Warranty Policy Letter- To assist customers and the service network regarding the Aftermarket Parts Limited Parts Warranty (Parts Warranty).
19CSA-16
Customer Service Announcement that eParts is being retired and that PartsPro should be used instead for Detroit Engine Parts Information.
00-023
Service Bulletin on Dealer Product Report
SB32-054
Service Bulletin for Hendrickson HaulMaax Rear Suspension Transverse Torque Rod Tower Bracket Replacement
SB47-027
Service Bulletin for Equiflo Fuel System Breather Tube Inspection
WP19-014
Warranty Policy Change for Delivery-Related Changes: Electronic Proof of Delivery and Loose Component Claim Filing
WSTCAE171-2019
Allison FuelSense 2.0
SS1032974
SS 1032974 High Oil Pressure on 2017 DTNA Vehicles Instrument Cluster Display
SS1033094
Service Solution SS 1033094 KUS Float Tube Fuel Level Sensor Inform...
TS1033014
Training Solutions for Fuel Leak Found at High Pressure Fuel Pump Weep Hole for Heavy Duty DD Engines. Occasionally we see trucks come in with fuel leaking from the high pressure fuel pump weep hole. This is NOT a defect in the pump and further diagnostics need to be performed to find the root cause.
SB4934
DEF Tank Coolant Valve O-Ring Kit
SB83133
New H02 and H03 A/C lines.
Complaint counts are reports filed with NHTSA, not failure rates. A common model collects more of them than a rare one that breaks more often.