L-21-01
Service Bulletin/Repair Instructions
Some 2016-2021 GEM vehicles built with Fast Chargers (3 kW or 6 kW) may experience a premature failure to the charger itself, if a short circuit occurs on the vehicle.
Vehicle report
2020 GEM e4
Service bulletins
4 bulletinsTechnical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.
L-21-01 Email
Service Bulletin/Repair Instructions
Email to dealers about L-21-01 Service Bulletin.
L-21-01 FAQ
Service Bulletin/Repair Instructions
FAQ regarding the L-21-01 Service Bulletin.
L-20-09-01
Service Bulletin/Repair Instructions
GEM has released this Team Tip to inform dealers that a BMC software update has been released which improves the reliability of the BMC.
Reading this report
Complaint counts are reports filed with NHTSA, not failure rates. A common model collects more of them than a rare one that breaks more often.