PIP4902W
Service Bulletin/Repair Instructions
This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
Vehicle report
Technical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.
PIP4902W
This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
PIT5099J
PI to help diagnose A/C concern
PIT5509N
This PI provides diagnostic tips for diagnosing electric trailer brakes issues.
PIT5509M
This PI provides diagnostic tips for diagnosing electric trailer brakes issues.
PIT3271Q
This preliminary information communicates information about how to determine if a wheel and tires size change is available.
PIP4902V
This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
PIP6104
This Preliminary information communicates the steps on how to save a GDS2 Session Log and upload to a Technical Assistance Case in CX Connect.
PIP4902U
This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
PIT5214G
This Preliminary Information communication provides information to the technician about vehicles that have had multiple repair attempts that are being performed on customer’s vehicles that exhibit vibration conditions without utilizing the support of General Motors Technical Assistance Center. If valid vibration frequency or Road Force Variation data has been collected and a repair attempt does not correct the customer complaint, contact General Motors Technical Assistance Center for further support. For any vehicles that remains unrepaired after being at the dealer for three days or more and a related bulletin or PI is not found, contact General Motors Technical Assistance Center for further support.
13598
New Vehicle Monitoring Programs Section in IVH
PIT5479H
This Preliminary Information communication provides information to the technician about fluid leaking from the brake caliper piston area found during a service of the vehicle. The substance is actually excess assembly grease from the caliper boot and piston.
PIP4902T
This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
PIC5650M
This Preliminary Information communication provides information to the technician about vehicles that have an intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble Codes B3055, B3060, B3935, C0750, C0755, C0760, C0765, and/or C0775.
PIP4902S
This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
25-NA-156
This service bulletin provides information on Tire Sidewall Irregularities.
00-06-01-026R
This service bulletin provides information on replacing the intake manifold when the engine is replaced after severe internal engine damage.
PIT5074R
This Preliminary Information communication provides information to the technician about the use of J-35616-64B and Mini 50 terminal test probe, replacement terminals, and terminated leads.
PIP4964F
This Preliminary Information communication provides information to the technician about vehicles that have a Service Engine Soon Malfunction Indicator Lamp on. Technician will find Diagnostic Trouble Code P2097 or P2099. Technician will need to perform an injector balance or Active Fuel Injector Tester prior to going further. Technician will also need to check for a small leak in the exhaust if published Service Information diagnostics does not lead to a resolution.
23-NA-153
The service bulletin advises the tech of a normal transmission shift condition and the delay in throttle response when the throttle plate is opened rapidly and advises the customer that it is normal for the delay.
15-NA-010
This service bulletin provides information to dealership personnel for new vehicles with less than 1,000 miles that may not pass California smog inspection or smog inspection in other states.
PI0281L
This preliminary informational (PI) bulletin provides information to dealership personnel that may be helpful when addressing underbody component corrosion with customers.
PIT5551R
This Preliminary information communicates a "Forward Collision System Reduced" message displayed on the DIC when the Forward Automatic Braking has been set to the "Alert" setting. This is normal when the FAB has been set to "Alert".
07-00-89-037W
This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance programs.
25-NA-087
This service bulletin provides information on the proper Reflective High Temperature Heat and/or Insulating Tape to use for certain repairs, such as Wiring Harness Repairs.
17-NA-394
This technical bulletin provides a procedure for lubricating the rear leaf springs and re-torque the bolts to correct a squeak, clunking noise.
13-08-116-001K
The intent of this service bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for causing multiple customer concerns that do not have other diagnostic methods to identify them.
25-NA-052
This bulletin advises the technician to flush the cooling system multiple times if oil has been found in the cooling system and replace the parts that may be contaminated due to oil in system.
24-NA-098
This service bulletin provides information for dealers/technicians on Service Programming System (SPS) Error Codes E4398, E4399, E4401, E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491, E4492, or E6961 and resolution information.
25-NA-065
This informational bulletin instructs the tech when fuel/fluid is needed to be tested and where it can be sent for analysis.
08-03-10-006I
This service bulletin provides a procedure on how to clean and resurface aluminum wheel bead seats for vehicles that have the condition of Tire Slowly Goes Flat, Tire Air Loss, Low Tire Pressure Warning Light Illuminated, Aluminum Wheel Bead Seat Corrosion.
15-06-03-001F
This service bulletin provides information to diagnose batteries that have set for a long period of time and/or cold weather climates and testing those batteries.
17-NA-073
This warranty administration bulletin provides information regarding the field action courtesy transportation policy.
05-03-07-009L
This service bulletin provides information on Wheel Alignment Specifications, Requirements and Recommendations for GM Vehicles.
11-00-89-005Y
This Warranty Administration bulletin provides information on Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy (U.S. Only).
05-08-51-001L
This informational bulletin provides a procedure on how to remove the paint stain that may present itself under the shipping film.
PIP5358D
This Preliminary Information communication provides information to the technician about vehicles that have an unusual noise and is difficult to identify, isolate or pinpoint. Technician should get record a sound clip or take a video of the noise for assessment by engineering. Technician will need to call General Motors Technical Assistance Center for further assistance.
16-NA-109
This service bulletin provides a procedure inspecting for excess grease or Sealant on the Exterior of the steering gear due to seeing grease or sealant on certain locations on the gear.
PIT5551Q
This Preliminary information communicates a "Forward Collision System Reduced" message displayed on the DIC when the Forward Automatic Braking has been set to the "Alert" setting. This is normal when the FAB has been set to "Alert".
07-00-89-037V
This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance programs.
PIT5479G
This Preliminary Information communication provides information to the technician about fluid leaking from the brake caliper piston area found during a service of the vehicle. The substance is actually excess assembly grease from the caliper boot and piston installation. This grease can be cleaned off and the rest of the service completed.
PIP5175F
This Preliminary Information communication provides information to the technician about vehicles that may have a delayed engagement into drive, shudder at a launch, or the transmission is slipping when shifting into 1st, 2nd, 3rd or 4th gears. This may be due to loose stator support to pump cover bolts causing a leak at the stator support to pump cover gasket. Technician will check for the bolts to be loose. If any of the bolts are loose or the gasket is misaligned or leaking, the transmission pump cover must be replaced and the 1234 clutch plates should be inspected for being distressed and repaired as needed.
10-08-110-001L
This service bulletin provides information on proper use of floor mats.
21-NA-043
This bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles before being sold (prepping) to the customer.
22-NA-074
This service bulletin provides service information to technicians on guidelines to replace Oil Cooler, Oil Cooler Lines and Oil Tank if the engine was replaced where large amounts of debris has flowed throughout the oiling system.
01-08-42-001Q
This service bulletin provides information on Exterior Lamp Condensation and Water Leak Information and Replacement Guidelines.
09-06-04-026Z
This bulletin provides information on identifying Non-GM Engine Calibrations for Gasoline Engines using the Tech 2 or GDS 2.
20-NA-132
This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
07-00-89-037U
This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance programs.
18-NA-263
This warranty administration bulletin provide policy information for variable diagnostic time allowances on select labor operations (U.S. Only).
PIT5074Q
This Preliminary Information communication provides information to the technician about the use of J-35616-64B terminal test probe, replacement terminals, and terminated leads. The J-35616-64B is the latest test probe released for checking tension or probing the .64 series terminals. The test probe terminal has been released in the terminal repair kit (J-38125-620H) located in Lear Tray 7 part number 963716-2. There are 5 terminated leads in a package part number is 13505346, which can be ordered through your normal General Motors Customer Care and Aftersales parts channel.
PIT5962B
This Preliminary information communicates a GM part number for reflective high temperature heat or insulating tape when repairing wiring harnesses.
PIT6261
This Preliminary information communicates to dealers GM is working on a solution for outdated Apps
08-07-30-035I
This service bulletin provides information on the harmful effects of ethylene glycol in transmission fluid.
19-NA-219
This diagnostic tip bulletin provides additional information on how to diagnose a possible valve, lifter or camshaft issue.
12-08-51-002R
This informational bulletin provides technicians and dealership personnel with spray-in bed liner general information and repair procedures.
04-06-01-029K
This informational bulletin explains Unscheduled Supplemental Services and the importance of GM Simplified Maintenance Schedules.
PIP4723J
This Preliminary Information communicates to the dealer the process for downloading or updating operating software for the Tire Pressure Monitor, Active Fuel Injector tester, multi media tester, PICO Scope, GR8 starting/charging tester and Vehicle Data Recorder tools, giving website address and step by step instructions to complete the update.
PIT5698E
This Preliminary information communicates additional information on how a LIN bus operates and diagnostic tips when working on a LIN bus.
PIT5569C
This Preliminary information communicates direction and examples when diagnosing multiple DTCs, one of which includes U**** Byte 71 DTC.
PIP6015
This Preliminary information communicates to the dealer a process for accessing the procedure to add attachments to a GM technical assistance case using the dealer case management tool.
24-NA-040
This service bulletin provides information on All hazmat parts being returned to the Warranty Parts Center (WPC) must be shipped using Central Transport. Hazardous materials should never be sent by air transportation to the WPC.
10-00-89-009F
This service bulletin provides information on key code security rules and information on GM keycode look-up applications (U.S).
12-08-51-002Q
This informational bulletin provides technicians and dealership personnel with spray-in bed liner general information and repair procedures.
01-06-01-011Q
This service bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil consumption.
PIP5621E
This Preliminary information communicates to the dealer technician that TAC recommends the utilization of the GDS2 software to aid in diagnosing automatic transmission concerns. TAC is requesting the GDS2 session logs be sent in before the dealer contacts TAC.
99-00-89-019Z
This Warranty Administration bulletin provides information on the Global Warranty Management (GWM) Warranty Parts Center (WPC) Parts Return Program.
07-00-89-037T
This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance programs.
23-NA-154
This bulletin provides information on Warranty Administration – Required Operating Procedures - 8 Points (U.S. Only).
PIT5551P
This Preliminary information communicates a "Forward Collision System Reduced" message displayed on the DIC when the Forward Automatic Braking has been set to the "Alert" setting. This is normal when the FAB has been set to "Alert".
04-06-04-051J
This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent additive.
23-NA-219
This service bulletin provides information on Concerns or Questions Regarding Installation of Dealer Installed Accessories.
20-NA-138
This bulletin provides information on Policies Applicable to All U.S. Dealers for Engine and Transmission Assembly Replacement Under Warranty, Policy or Customer Enthusiasm and information on Submission of Warranty Transaction in Global Warranty Management.
08-07-30-026I
This service bulletin provides information on some vehicles that may rock or move slightly forward or rearward while in Park at start up after cold soak. This condition may be accompanied by a clunk noise. This is a slight movement that is more often seen visually, rather than felt, when viewed from the outside and using the auto-start feature, if equipped.
18-NA-146
This warranty administration bulletin provides policy information, proper labor operation selection and causal part identification for warranty transactions (U.S. Only).
PIT5099H
This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.
PIT5509L
This Preliminary Information communication provides information to the technician on how to diagnose and repair vehicle that may have a "Check Trailer Wiring" or "Service Trailer Brake System” message on the Driver Information Center when a trailer is connected to the vehicle. Diagnostic Trouble Code C1114 set in the Chassis Control Module. Chassis Control Module has to determine the type of trailer brake system that is being used. The Chassis Control Module can be sensitive to a variety of trailer wiring issues. The technician will need to make a trailer tester using Electric Trailer Brake Magnets and 7-way trailer connector to determine if it is a vehicle or trailer issue. If the concern is not duplicated with the tester installed, the vehicle is operating correctly and the focus should be on the trailer wiring or 7 way connector.
07-00-89-036K
This service bulletin provides information on Enhancing Field Product Reports with Digital Pictures.
02-00-89-002X
This service bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S. and Canada Dealers Only).
23-NA-142
This technical bulletin provides a procedure for the techs to replace the forward check ball and separator plate if found the cause of the customers concern of No Forward Gear When Shifting from Park to Drive and/or Reverse to Drive.
PIC5650L
This Preliminary Information communication provides information to the technician about vehicles that have an intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble Codes B3055, B3060, and/or B3935. Technician should not replace any parts for this concern. If unable to duplicate the concern ask if the customer uses any Radio Frequency Identification Devices when the concern is present. Dealer should also direct their customers to the appropriate section in the Owner manuals that references that the device complies.
PIT3271P
This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles. General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.
24-NA-174
The bulletin provides direction on how to locate the Temporary Service Part (TSP) form in GlobalConnect.
General Communication
Vehicle Wide Programming (VWP) is a new process to update software on GM Vehicles. It provides the ability via a single selection within Techline Connect to first identify which modules need updating and then proceed to updating affected modules (with some exceptions). The updating of modules is completed in parallel instead of the technician needing to update one module at a time. This allows a more streamlined approach for dealers and customers.
05-03-08-002J
This service bulletin provides information to dealership personnel on diagnosis and replacement of shock absorber and strut due to fluid leak.
18-NA-073
This service bulletin provides graphics, information and guidelines for engine component wear to assist service personnel as a guideline to perform necessary engine repairs and prevent unnecessary engine replacement.
23-NA-044
This service bulletin provides information on AGM batteries that require less frequent charging in storage.
PIP5569B
This Preliminary information communicates to the dealer an issue where the vehicle's engine may crank over unprompted and not start afterward. This is the result of hooking up the Active Fuel Injector Tool incorrectly on vehicles equipped with a direct fuel injection system. This Preliminary information instructs the dealer of a repair kit they received that will prevent this issue when installed correctly.
01-00-89-010S
This service bulletin provides information on a guide to help reduce repeat visits for the same customer concern.
07-06-01-016J
This service bulletin provides information on Internal Engine Noise or Damage After Oil Filter Replacement.
23-NA-141
This informational bulletin advises the technician that the engine and related parts will be debited if found that the tech did not properly prepare the engine block from dirt and debris in bolt holes or if found that the block was damaged by the tech.
00-06-01-012N
This service bulletin advises about the possible issues that may occur when using a scotch brite pad or highly abrasive disk on gasket sealing surfaces or reused parts.
05-06-04-022V
This bulletin provides information on the TOP TIER Detergent Gasoline Licensed Brands and the TOP TIER Diesel Fuel Licensed Brands that are recommended for use in all GM vehicles and the TOP TIER FUELS website URL.
16-NA-222
This bulletin provides information on Engine Concerns that could result from lack of scheduled maintenance, improper service or aftermarket calibrations.
09-06-04-026Y
This bulletin provides information on identifying Non-GM Engine Calibrations for Gasoline Engines using the Tech 2 or GDS 2.
01-06-01-011P
This service bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil consumption.
18-NA-306
This Warranty Administration service bulletin provides information for dealers/Service advisors on when and how to submit a Pre-Repair Authorization (PRA).
PI0754G
This PI provides information on Rear and Side Tempered Glass Spots (Quench Marks) and that they are a normal characteristic.
16-NA-158
This service bulletin describes the U.S. Dealer Special Tool Loan Program process.
12-01-37-001G
This service bulletin provides information to dealership personnel on a new refrigerant (R1234yf) for A/C service.
24-NA-141
GM is receiving damaged (cracked or broken) transmission cores returned to the reman facilities. The damage is being caused either in the removal process by the technician, or inadequate packaging or shipping. This bulletin advises the dealers to be more careful not to damage the transmissions during removal and to package the core properly for return.
18-NA-115
This service bulletin provides inspection/diagnosis/correction information on a cold start misfire and/or rough idle and DTC P0300 that may also be set.
00-03-10-002M
This service bulletin provides information on Chemical Staining, Pitting, Corrosion and/or Spotted Appearance of Chromed Aluminum Wheels.
17-NA-157
This service bulletin explains the difference in oil filters for gas engines with new oil pump control systems and the possibilities of what may happen using the incorrect filter.
99-04-20-002O
This service bulletin provides information on Driveline Clunk Noise and what is acceptable and what is considered normal operation.
04-06-04-051I
This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent additive.
16-NA-383
This service bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels should be used to reduce carbon build-up.
22-NA-070
This service bulletin provides information for replacement parts traceability (RPT) process to aid in tracking part replacements.
18-NA-099
This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product Allegation Resolution (PAR) claim.
18-NA-125
This service bulletin provides information for engine oil life monitor operation calculation.
20-NA-016
This Warranty Administration bulletin provides information on customer vehicles concern results in a manufacturer repurchase from the customer, GM depends on the dealership to host and administer the repurchase closing and intake of the returning vehicle.
08-07-30-035H
This bulletin provides information on the harmful effects of water or ethylene glycol in transmission fluid.
19-NA-136
This service bulletin provides a diagnostic procedure to aid in correcting a customer concern of a Howling, Whining/Whirring Noise, Shudder/Vibration and/or Grinding Noise While in 4HI, 4HI Auto and/or During Parking Lot Maneuvers in Auto Mode.
16-NA-119
This warranty administration bulletin provides policy information to cover GMs policy on performing GM covered vehicle services and maintenance on vehicles originating/sold in Canada.
09-00-89-008G
This Warranty Administration bulletin provides retail and wholesale service personnel with the policies/procedures and the warranty transaction submission procedures that support the Personal Property Damage process.
18-NA-067
This service bulletin provides information for cleaning brake dust off of aluminum or chrome wheels.
06-00-89-029V
This service bulletin includes information on Interior Cleaning - Instrument Panel (IP), Hard or Plastic Surfaces, Seats, Carpet, Leather, Vinyl, Fabric Cleaner, Stain Remover, Restorer - Product Availability.
10-08-110-001K
This service bulletin provides information on proper use of floor mats.
13-08-116-001J
The intent of this service bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for causing multiple customer concerns that do not have other diagnostic methods to identify them.
15-00-89-004G
This service bulletin provides technicians with information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage.
00-03-10-006P
This service bulletin provides information for dealers/technicians on Tire Radial Force Variation (RFV).
17-NA-052
This bulletin updates the position of General Motors on refinishing aluminum wheels. GM has determined that wheel refinishing under warranty will no longer be performed.
10-08-45-001H
This bulletin provides information for electrical ground repairs using new General Motors replacement fasteners with conductive finish.
23-NA-103
This service bulletin provides information on submitting quality Photos of Various Vehicle Concerns to the GM Technical Assistance Center (TAC).
07-00-89-037S
This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance programs.
11-00-89-005X
This Warranty Administration bulletin provides information on Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy (U.S. Only).
PIP5596A
This Preliminary information communicates that when removing the fuel line jumper hose care should be taken to be sure the line is reinstalled correctly to avoid a no/low fuel pressure situation.
PIT5551N
This Preliminary information communicates a "Forward Collision System Reduced" message displayed on the DIC when the Forward Automatic Braking has been set to the "Alert" setting. This is normal when the FAB has been set to "Alert".
19-NA-044
This service bulletin provides information on the cold start control system in DI engines to reduce cold start emissions and improve fuel economy.
PIT5479F
This Preliminary Information communication provides information to the technician about fluid leaking from the brake caliper piston area found during a service of the vehicle. The substance is actually excess assembly grease from the caliper boot and piston installation. This grease can be cleaned off and the rest of the service completed.
16-NA-338
This Warranty Admin service bulletin provides guidelines for Dealers Not Required and for Dealers Required to Contact the PQC for engine or transmission assembly replacement and explains the PQC process, GWM Transaction submission, vehicle service record retention and proper handling of assembly returns for Canadian Dealers only.
PIT6122
This Preliminary information communicates to dealers of a known issue with failed map update
PI0281K
This preliminary informational (PI) bulletin provides information to dealership personnel which may be helpful when addressing underbody component corrosion with customers.
24-NA-008
This technical bulletin advises the technician of possible concerns caused by failed or incorrectly installed parts that may cause the battery positive cable to contact the water pump pulley or alternator.
02-08-42-001J
This informational bulletin provides information for dealers/technicians on Headlamp, Tail Lamp, License Lamp or Fog/Driving Lamp Damage.
PI1394B
This PI bulletin advises the technician on the proper way to install the pistons in an engine.
PIP5601B
This Preliminary Information communication provides information to the technician about vibration complaints that are one of the most challenging complaints to accurately diagnose and repair. Technician will need to use Pico Oscilloscope Diagnostic Kit to effectively diagnosis vehicles. Technician should drive the vehicle will using the Pico Oscilloscope to record data. After the data is recorded it should be reviewed to determine the root cause of the concern. If a repair attempt made the concern better but not eliminated or had no affect at all, and are requesting assistance from General Motors Technical Assistance Center record another Pico file and save it to the computer. After the new Pico Oscilloscope data has been saved email the data to General Motors Technical Assistance Center in the subject line include ?Vibration? ?Business Associate Code? and the last 8 of the Vehicle Identification Number.
22-NA-240
This informational bulletin advises the tech to validate if oil is leaking into the cooling system and to test and verify were to leak is coming from before replacing all the parts that wouldn't apply to the repair.
PI0592I
This preliminary information (PI) provides information om Service Programming System (SPS) Error Codes (E4398, E4399, E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491 or E6961).
23-NA-224
This bulletin advises the technician that the 6L50 (MYB), 6L80 (MYC) and 6L90 (MYD) Transmission Oil Filter and Seal Kit part number 24236933 is currently transitioning from a kit to the filter (24236517) and seal (24225347) being sold individually.
PIT5074P
This Preliminary Information communication provides information to the technician about the use of J-35616-64B terminal test probe, replacement terminals, and terminated leads. The J-35616-64B is the latest test probe released for checking tension or probing the .64 series terminals. The test probe terminal has been released in the terminal repair kit (J-38125-620H) located in Lear Tray 7 part number 963716-2. There are 5 terminated leads in a package part number is 13505346, which can be ordered through your normal General Motors Customer Care and Aftersales parts channel.
PIT5962A
This Preliminary information communicates a GM part number for reflective high temperature heat or insulating tape when repairing wiring harnesses.
21-NA-147
This service bulletin provides a repair procedure to correct a customer concern of Coolant and/or Oil Leak, Malfunction Indicator Lamp (MIL) Illuminatedâ.
19-NA-256
This service bulletin provides diagnostic aid information/procedures to perform inspections to determine if the engine needs to be replaced as opposed to just internal parts for knocking, rattle, squeak and/or squeal type noises from engine.
PIT5214F
This Preliminary Information communication provides information to the technician about vehicles that have had multiple repair attempts that are being performed on customer?s vehicles that exhibit vibration conditions without utilizing the support of General Motors Technical Assistance Center. If valid vibration frequency or Road Force Variation data has been collected and a repair attempt does not correct the customer complaint, contact General Motors Technical Assistance Center for further support. For any vehicles that remains unrepaired after being at the dealer for three days or more and a related bulletin or PI is not found, contact General Motors Technical Assistance Center for further support.
PIT5551M
This Preliminary information communicates a "Forward Collision System Reduced" message displayed on the DIC when the Forward Automatic Braking has been set to the "Alert" setting. This is normal when the FAB has been set to "Alert".
03-00-91-001I
This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure when diagnosing vibration concerns.
20-NA-159
This Warranty Administration bulletin is for information on General Motors New Vehicle Tire Warranty Program (U.S. Dealers Only).
22-NA-225
This information bulletin advises the technician the difference between a welch cap leak and the output seal of the t-case or transmission leaking ATF, causing the customer concern of a Red Fluid Leak from Center of Vehicle Located by Rear of Transmission or Transfer Case Area.
PIP4964E
This Preliminary Information communication provides information to the technician about vehicles that have a Service Engine Soon Malfunction Indicator Lamp on. Technician will find Diagnostic Trouble Code P2097 or P2099. Technician will need to perform an injector balance or Active Fuel Injector Tester prior to going further. Technician will also need to check for a small leak in the exhaust if published Service Information diagnostics does not lead to a resolution.
05-00-89-029F
This service bulletin provides information on General Motors Dealership Critical Equipment Requirements and Recommendations.
01-06-01-011O
This service bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil consumption.
17-NA-170
This service bulletin provides information about the Hunter wheel Road Force balancers that should be utilized for all repairs requiring balance and Road Force measurement.
99-00-89-019Y
This Warranty Administration bulletin provides information on the Global Warranty Management (GWM) Warranty Parts Center (WPC) Parts Return Program.
02-00-89-002W
This service bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S. and Canada Dealers Only).
10-00-89-006J
This service bulletin provides information for dealers on how to submit a product information report (PIR) (Canada Only).
PIT5099G
This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.
PIT5698D
This Preliminary information communicates additional information on how a LIN bus operates and diagnostic tips when working on a LIN bus.
07-08-49-020R
This informational bulletin provides information for the IPC odometer programming method quick reference guide.
12-08-51-002P
This informational bulletin provides technicians and dealership personnel with spray-in bed liner general information and repair procedures.
N222389360
Customer Satisfaction Program - Certain vehicles may have a 12mm diameter hole on the top surface of the front differential housing. Dealers will inspect for the hole and if present, rebuild the front axle with proper housing.
PIP4112T
This Preliminary Information communication provides information to the technician of a complaint of a sag or hesitation when accelerating. The concern is present when coasting at low speeds of less than 15 miles per hour and then aggressively applying the throttle, or after making a hard stop followed by an aggressive throttle. This concern may also be present while cruising at highway speeds and then an aggressive increase in throttle. This is considered normal operation of the vehicle the throttle is delayed and opened slowly up to .7 seconds to help minimize driveline lash and clunking or will have approximately .5 seconds of zero torque to allow the transmission to shift to downshift.
PIT5551L
This Preliminary information communicates a "Forward Collision System Reduced" message displayed on the DIC when the Forward Automatic Braking has been set to the "Alert" setting. This is normal when the FAB has been set to "Alert".
PIP5621D
This Preliminary information communicates to the dealer technician that TAC recommends the utilization of the GDS2 software to aid in diagnosing automatic transmission concerns. TAC is requesting the GDS2 session logs be sent in before the dealer contacts TAC.
09-00-89-016H
This Warranty Administration bulletin provides information on the proper use of the labor operation 0600014.
PIP5628G
This Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D
15-00-89-004F
This service bulletin provides technicians with updated information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage.
01-00-89-010R
This service bulletin provides information on a guide to help reduce repeat visits for the same customer concern.
04-06-04-051H
This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent additive.
09-06-04-026X
This bulletin provides information on identifying Non-GM Engine Calibrations for Gasoline Engines using the Tech 2 or GDS 2.
17-NA-066
This service bulletin provides information for automatic transmission Oil Cooler Flush and flow test.
PIP5358C
This Preliminary Information communication provides information to the technician about vehicles that have an unusual noise and is difficult to identify, isolate or pinpoint. Technician should get record a sound clip or take a video of the noise for assessment by engineering. Technician will need to call General Motors Technical Assistance Center for further assistance.
PIT5551K
This Preliminary information communicates a "Forward Collision System Reduced" message displayed on the DIC when the Forward Automatic Braking has been set to the "Alert" setting. This is normal when the FAB has been set to "Alert".
21-NA-026
This service bulletin provides information for dealers/technicians on accessory all-weather floor liners and flat mats warped or misshapen.
99-09-40-005I
This service bulletin provides information on availability for a seat belt extender.
PIP4902R
This Preliminary Information communication provides information to the technician that General Motors Technical Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.
01-06-01-011N
This service bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil consumption.
99-08-51-001F
This service bulletin provides information on Paintless Dent Repair Process.
13-08-116-001I
The intent of this service bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for causing multiple customer concerns that do not have other diagnostic methods to identify them.
PIT4261J
This Preliminary Information communication provides information to the technician about vehicles with tire sidewall irregularities. This is a visual condition that will not affect durability, reliability or performance of the tires. Dealer should communicate to the customer that slight sidewall indentations are a common characteristic of radial tire construction.
04-07-30-013E
This service bulletin provides information to dealership personnel on automatic transmission shift and engine driveability concerns and/or MIL ON due to aftermarket oil bath air filter use.
02-00-89-002V
This service bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S. Dealers Only).
08-07-30-026H
This service bulletin provides information on some vehicles that may rock or move slightly forward or rearward while in Park at start up after cold soak. This condition may be accompanied by a clunk noise. This is a slight movement that is more often seen visually, rather than felt, when viewed from the outside and using the auto-start feature, if equipped.
12-03-10-001E
This service bulletin provides information for dealers/technicians on Vibration Shortly After Tires are Mounted/Preventing Vibration from Wheel Slip (Tire Sliding on Wheel).
PIT5509K
This Preliminary Information communication provides information to the technician on how to diagnose and repair vehicle that may have a "Check Trailer Wiring" or "Service Trailer Brake System? message on the Driver Information Center when a trailer is connected to the vehicle. Diagnostic Trouble Code C1114 set in the Chassis Control Module. Chassis Control Module has to determine the type of trailer brake system that is being used. The Chassis Control Module can be sensitive to a variety of trailer wiring issues. The technician will need to make a trailer tester using Electric Trailer Brake Magnets and 7-way trailer connector to determine if it is a vehicle or trailer issue. If the concern is not duplicated with the tester installed, the vehicle is operating correctly and the focus should be on the trailer wiring or 7 way connector.
23-NA-092
This technical bulletin provides a procedure to correct the condition of Water leak and/or Wet Carpet.
PIC5650K
This Preliminary Information communication provides information to the technician about vehicles that have an intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble Codes B3055, B3060, and/or B3935. Technician should not replace any parts for this concern. If unable to duplicate the concern ask if the customer uses any Radio Frequency Identification Devices when the concern is present. Dealer should also direct their customers to the appropriate section in the Owner manuals that references that the device complies.
PIT3227S
This Preliminary Information communication provides information to the technician about vehicles that may have slack in one of the tailgate cables. Technician should not replace any parts for this concern. Please communicate to the customer this condition is a normal operating characteristic of their vehicle.
01-08-42-001P
This service bulletin provides information on Exterior Lamp Condensation and Water Leak Information and Replacement Guidelines.
11-00-89-005W
This Warranty Administration bulletin provides information on Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy (U.S. Only).
PIT5509J
This Preliminary Information communication provides information to the technician on how to diagnose and repair vehicle that may have a "Check Trailer Wiring" or "Service Trailer Brake System? message on the Driver Information Center when a trailer is connected to the vehicle. Diagnostic Trouble Code C1114 set in the Chassis Control Module. Chassis Control Module has to determine the type of trailer brake system that is being used. The Chassis Control Module can be sensitive to a variety of trailer wiring issues. The technician will need to make a trailer tester using Electric Trailer Brake Magnets and 7-way trailer connector to determine if it is a vehicle or trailer issue. If the concern is not duplicated with the tester installed, the vehicle is operating correctly and the focus should be on the trailer wiring or 7 way connector.
PIP5628F
This Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D
12-03-10-001D
This service bulletin provides information for dealers/technicians on Vibration Shortly After Tires are Mounted/Preventing Vibration from Wheel Slip (Tire Sliding on Wheel).
04-00-89-015Z
This bulletin provides information on Warranty Administration â Required Operating Procedures - 8 Points (U.S. Only).
18-NA-307
This technical bulletin provides a procedure to locate and repair a possible short in the wiring harness located at the camshaft cover or the cylinder head to correct customer concerns of Lack of Power, Reduced Power Displayed on DIC, Rough Idle, Stabilitrak Light On, MIL Illuminated - DTC P0014, P0365, P0366 and P06A3 Set.
08-07-30-035G
This bulletin provides information on the harmful effects of water or ethylene glycol in transmission fluid.
10-08-110-001J
This service bulletin provides information on proper use of floor mats.
11-00-89-005V
This Warranty Administration bulletin provides information on Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy (U.S. Only).
PI0281J
This preliminary informational (PI) bulletin provides information to dealership personnel which may be helpful when addressing underbody component corrosion with customers.
00-06-01-012M
This service bulletin advises about the possible issues that may occur when using a scotch brite pad or highly abrasive disk on gasket sealing surfaces or reused parts.
00-06-01-026Q
This service bulletin provides information on replacing the intake manifold when the engine is replaced after severe internal engine damage.
22-NA-009
This service bulletin provides service information on new torque specification and installation procedure for ACDelco Spin-On Oil Filters.
07-06-01-016I
This service bulletin provides information on Internal Engine Noise or Damage After Oil Filter Replacement.
16-NA-130
This service bulletin provides information for after installation of a replacement upper valve body, the transmission may have no Reverse and no 2nd gear.
15-NA-017
This Warranty Administration bulletin provides policy information on Causal Part requirements for transactions submitted to GM for payment.
PIT5551J
This Preliminary information communicates a "Forward Collision System Reduced" message displayed on the DIC when the Forward Automatic Braking has been set to the "Alert" setting. This is normal when the FAB has been set to "Alert".
PI0754F
This PI provides information on Rear and Side Tempered Glass Spots (Quench Marks) and that they are a normal characteristic.
99-04-20-002N
This service bulletin provides information on Driveline Clunk Noise and what is acceptable and what is considered normal operation.
01-08-42-001O
This service bulletin provides information for dealers/technicians on Exterior Lamp Condensation and Water Leaks and Replacement Guidelines.
PIP5628E
This Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D
00-00-90-002M
This service bulletin provides information for accurate tire pressures that ensure the safe handling and appropriate ride characteristics of GM cars and trucks.
07-03-16-004E
This service bulletin provides information for tire pressure monitoring (TPM) system concerns.
19-NA-107
This technical bulletin provides repair information to correct a customer concern of the extended cab rear door ajar indicator illuminated intermittently.
02-00-89-002U
This service bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S. Dealers Only).
PIC6070A
This Preliminary Information communicates diagnostic tips for a condition of No GPS location on Radio.
09-00-89-008F
This Warranty Administration bulletin provides retail and wholesale service personnel with the policies/procedures and the warranty transaction submission procedures that support the Personal Property Damage process.
PIP5540J
This Preliminary information communicates to the technician the need to inspect the induction system for potential icing issues in very cold ambient temperatures. To allow the ice to melt so that it can be drained from the related components. That any of the listed DTC's may set with or without poor engine performance.
PIP5830A
This Preliminary information communicates concerns created by an aftermarket ECM calibration installed by fleet companies. The Fleet companies install aftermarket ECM calibrations to limit the vehicle speed to approximately 70 mph and reduce the over all power output. This calibration also reduces the engine idle speed and may induce a vibration at idle. If the vehicle needs to be returned to factory specifications, the ECM must be replaced and programmed.
21-NA-124
This service bulletin provides diagnostic tips/steps on testing for possible EVAP leaks in the system to correct a customer concern of an MIL Illuminated with DTCs P0442 and/or P0455 Set.
PIT5551H
This Preliminary information communicates a "Forward Collision System Reduced" message displayed on the DIC when the Forward Automatic Braking has been set to the "Alert" setting. This is normal when the FAB has been set to "Alert".
PIP5632G
This Preliminary Information communication provides information to the technician that General Motors Technical Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.
PIP4902Q
This Preliminary Information communication provides information to the technician that General Motors Technical Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.
PIT3271N
This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles. General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.
PIC6053B
This Preliminary Information communication provides information to the technician about vehicles that the radio will lose audio except warning chimes and become inoperative after using Siri. The concern may be corrected by an ignition cycle. If the radio continues to be inoperative please contact General Motors Technical Assistance for further direction.
22-NA-205
This service bulletin provides information on Module Harvesting.
PIP5175E
This Preliminary Information communication provides information to the technician about vehicles that may have a delayed engagement into drive, shudder at a launch, or the transmission is slipping when shifting into 1st, 2nd, 3rd or 4th gears. This may be due to loose stator support to pump cover bolts causing a leak at the stator support to pump cover gasket. Technician will check for the bolts to be loose. If any of the bolts are loose or the gasket is misaligned or leaking, the transmission pump cover must be replaced and the 1234 clutch plates should be inspected for being distressed and repaired as needed.
10-00-89-006I
This service bulletin provides information for dealers on how to submit a product information report (PIR) (Canada Only).
99-00-89-019X
This Warranty Administration bulletin provides information on the Global Warranty Management (GWM) Warranty Parts Center (WPC) Parts Return Program.
PIC5453D
This Preliminary Information communication provides information to the technician that General Motors and General Motors of Canada Company do not support cross border sales. The General Motors of Canada Customer Care Centre is the sole authorized provider of a certification confirmation letter which helps our customers identify if their vehicles meets the required USA regulatory standards necessary for importation into the USA.
22-NA-185
This informational bulletin explains how the trans slip or flare can be a normal condition.
22-NA-195
This service bulletin provides information on Handling Requests for Modifications to Permanently Import/Export Vehicles Between the U.S. and Canada.
PIT5698C
This Preliminary information communicates additional information on how a LIN bus operates and diagnostic tips when working on a LIN bus.
12-08-51-002O
This informational bulletin provides technicians and dealership personnel with spray-in bed liner general information and repair procedures.
PI0592G
This preliminary information (PI) provides information om Service Programming System (SPS) Error Codes (E4398, E4399, E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491 or E6961).
PIP5429A
This Preliminary Information communication advises the technician that the customer may experience a 2-3 slip or flare after the vehicle has been sitting for a period of time. Technician can update the Transmission Control Module if working on a model year 2007. On all other model years dealer should communicate to the customer this condition is a normal operating characteristic of their vehicle.
05-06-04-022T
This bulletin provides information on the TOP TIER Detergent Gasoline Licensed Brands and the TOP TIER Diesel Fuel Licensed Brands that are recommended for use in all GM vehicles and the TOP TIER FUELS website URL.
06-00-89-031H
This service bulletin provides information on OEM and Remanufactured Engine and Automatic Transmission/Transaxle Identification.
07-06-01-016H
This service bulletin provides information on Internal Engine Noise or Damage After Oil Filter Replacement.
13-08-116-001H
The intent of this service bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for causing multiple customer concerns that do not have other diagnostic methods to identify them.
15-00-89-004E
This service bulletin provides technicians with updated information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage.
01-00-89-010Q
This service bulletin provides information on a guide to help reduce repeat visits for the same customer concern.
05-00-89-072F
This service bulletin provides the technician with additional information on fuels, fuel additives and fuel management.
09-06-04-026W
This bulletin provides information on identifying Non-GM Engine Calibrations for Gasoline Engines using the Tech 2 or GDS 2.
PIP5621C
This Preliminary information communicates to the dealer technician that TAC recommends the utilization of the GDS2 software to aid in diagnosing automatic transmission concerns. TAC is requesting the GDS2 session logs be sent in before the dealer contacts TAC.
00-06-01-012L
This service bulletin advises about the possible issues that may occur when using a scotch brite pad or highly abrasive disk on gasket sealing surfaces or reused parts.
01-06-01-011M
This service bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil consumption.
04-06-04-051G
This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent additive.
00-06-01-026P
This service bulletin provides information on replacing the intake manifold when the engine is replaced after severe internal engine damage.
11-00-89-005U
This Warranty Administration bulletin provides information on Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy (U.S. Only).
05-00-89-029E
This service bulletin provides information on General Motors Dealership Critical Equipment Requirements and Recommendations.
22-NA-181
This diagnostic tip advises the tech not to separate the flexplate from the torque convertor or damage my occur if the engine is started while diagnosing for noise from the engine or transmission.
PIP5640A
This Preliminary Information communication provides information to the technician to not remove the torque converter bolts and start the engine as this may cause damage to the torque converter of the crankshaft on vehicles equipped with an automatic transmission.
11-00-89-005T
This Warranty Administration bulletin provides information on Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy (U.S. Only).
20-NA-065
This bulletin provides information on tools available to find an intake vacuum leak or exhaust leak to correct a condition of MIL Illuminated with Multiple Fuel Trim and/or Oxygen Sensor Codes Set.
20-NA-156
This technical bulletin provides a procedure to replace the rear axle c-clips if found the cause of the customers concern of rear axle clunk.
04-00-89-015X
This bulletin provides information on Warranty Administration â Required Operating Procedures - 8 Points (U.S. Only).
PIT5569B
This Preliminary information communicates direction and examples when diagnosing multiple DTCs, one of which includes U**** Byte 71 DTC.
PIT4261H
This Preliminary Information communication provides information to the technician about vehicles with tire sidewall irregularities. This is a visual condition that will not affect durability, reliability or performance of the tires. Dealer should communicate to the customer that slight sidewall indentations are a common characteristic of radial tire construction.
12-01-37-001F
This service bulletin provides information to dealership personnel on a new refrigerant (R1234yf) for A/C service.
PIC5260F
This Preliminary Information communication advises the technician the steps on diagnosing the concern. Customer's sunroof operation intermittent, bind, noise, auto-reverse, and/or water leaks.
PIT5099F
This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.
PIP5358B
This Preliminary Information communication provides information to the technician about vehicles that have an unusual noise and is difficult to identify, isolate or pinpoint. Technician should get record a sound clip or take a video of the noise for assessment by engineering. Technician will need to call General Motors Technical Assistance Center for further assistance.
PIP5856
This Preliminary information communicates provides information to the technician on the use of R-99 or R-95 Renewable diesel fuel.
PIT5492E
This Preliminary Information communication provides information to the technician on how to diagnose and repair vehicles that may have the battery is discharged overnight. Technician will need to inspect X301 for bent pins as shown below. Repair or replace terminals as needed.
PIT5512C
This Preliminary Information communication advises the technician to inspect for aftermarket accessory lamps for a loss of remote functions.
22-NA-106
This service bulletin provides information on GM Canada New Vehicle Tire Warranty Program for Original Equipment (OE) Tires and PDI installed Limited Production Option (LPO) Tires.
12-00-89-003B
This service bulletin provides policy information on warranty administration guidelines for multiple repairs with independent causes (GM Canada Dealers Only).
20-NA-050
This technical bulletin provides a procedure to clear the codes and test the Tcase if found that the customer has tried to shift the t-case from 4lo to Hi gears while driving.
PIT5688D
This preliminary information was released to advise of an alternate means of purging the air from the cooling system.
PIC5260E
This Preliminary Information communication advises the technician the steps on diagnosing the concern. Customer's sunroof operation intermittent, bind, noise, auto-reverse, and/or water leaks.
PIP5348D
This Preliminary Information communication provides information to the technician about vehicles that may have a vibration at idle in gear or at very low speeds. Technician should inspect for a stray nut or debris such as a rock wedged between the rubber and metal portions of the transmission mount. Technician will need to remove the stray debris.
01-00-89-010P
This informational bulletin provides information on a guide to help reduce repeat visits for the same customer concern.
PIT3227R
This Preliminary Information communication provides information to the technician about vehicles that may have slack in one of the tailgate cables. Technician should not replace any parts for this concern. Please communicate to the customer this condition is a normal operating characteristic of their vehicle.
PIT5396F
This Preliminary Information communication provides information to the technician that some vehicle may have a water leak into the cabin. Water staining may be seen in the headliner or water may be on the floor. Technician will inspect these areas for water intrusion roof ditch, rear glass, center high mounted stop light, windshield, cowl seam, heater-vent-air conditioning drain tube, pillar area, and the pressure relief valve.
PI0281I
This preliminary informational (PI) bulletin provides information to dealership personnel which may be helpful when addressing underbody component corrosion with customers.
01-00-89-010O
This informational bulletin provides information on a guide to help reduce repeat visits for the same customer concern.
PIP4670J
This Preliminary Information communication provides information to the technician about a no start or another concern after swapping an Engine Control Module or other modules from one vehicle to another. The Global Architecture electrical system associated with these vehicles does not allow controller swaps between vehicles.
04-06-04-051F
This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent additive.
12-08-51-002N
This informational bulletin provides technicians and dealership personnel with spray-in bed liner general information and repair procedures.
PIT3271M
This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles. General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.
PIC6450
This Preliminary information communicates a process to correct the concern of Unable to contact OnStar after the 3G EOL on 2015-2022 model year vehicles in the United States.
PIT3271L
This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles. General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.
090604026V
Information.
080089014G
This service bulletin provides information for dealers/technicians on Use of Dealer Case Management (DCM) and Being Prepared for Contacting U.S. Technical Assistance (TAC).
990089019W
This Warranty Administration bulletin provides information on Global Warranty Management (GWM) Warranty Parts Center (WPC) Parts Return Program Information.
070601016G
This informational bulletin provides information on Internal Engine Noise or Damage After Oil Filter Replacement.
150089004D
This service bulletin provides technicians with updated information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage.
18NA067
This service bulletin provides information for cleaning brake dust off of aluminum or chrome wheels.
20NA156
This technical bulletin provides a procedure to replace the rear axle c-clips if found the cause of the customers concern.
PI0653F
This preliminary informational bulletin provides information on Damaged, Disassembled or Improperly Packaged Turbochargers Returned to Warranty Part Center.
PIT5324E
This Preliminary Information communication provides information to the technician about installing an aftermarket Trailer Brake Controller. Technician will find that that vehicle is not equipped with Trailering Package Regular Production Option Code Z82, there are also blunt cut wires at the spare tire for the trailer connector. Technician will install the aftermarket Trailer Brake Controller to the blunt wires behind the lefts side kick panel. Technician will install the trailer connector to the blunt wires under the vehicles near the spare tire.
PIT5340F
This Preliminary Information communication provides information to the technician about vehicles that have a hood that may shake or flutter while driving. Technician will need to adjust the hood bumpers for this concern.
PIT5474D
This Preliminary Information communication provides information to the technician about vehicles that may have a Service Power Steering message, loss of power and or Malfunction Indicator Lamp on in the Instrument Panel Cluster. Technician will inspect terminals for circuits 2500 and 2501 at the transfer case control module connector, X103 and X106 for oversized or bent terminals. Technician should fix and terminal issues.
18NA073
This service bulletin provides graphics, information and guidelines for engine component wear to assist service personnel as a guideline to perform necessary engine repairs and prevent unnecessary engine replacement.
PIP4902P
This Preliminary Information communication provides information to the technician that General Motors Technical Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.
PIT5479E
This Preliminary Information communication provides information to the technician about fluid leaking from the brake caliper piston area found during a service of the vehicle. The substance is actually excess assembly grease from the caliper boot and piston installation. This grease can be cleaned off and the rest of the service completed.
PIT5668D
This preliminary information is to clarify a normal fluctuation of the temperature gauge.
PIP4723F
This Preliminary Information communicates to the dealer the process for downloading or updating operating software for the Tire Pressure Monitor, Active Fuel Injector tester, multi media tester, PICO Scope, GR8 starting/charging tester and Vehicle Data Recorder tools, giving website address and step by step instructions to complete the update.
PIP5632F
This Preliminary Information communication provides information to the technician that General Motors Technical Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.
PIT5600D
This Preliminary Information communication provides information to the technician about vehicles that have raised dents or ripple appearance in the side outer panel of the cargo box around the perimeter of the wheel house opening. Technician should first access the rear of the inner wheelhouse area through the tail lamp cavity and the front of the wheelhouse from under the vehicle, and coat the inner hem of the wheel house to side outer panel with 3M Rust Fighter I. After allowing the 3M Rust Fighter I to dry then apply several coats of Nox Rust X-121B undercoating.
PIT5493E
This Preliminary Information communication provides information to the technician on how to diagnose and repair vehicles that may have a fuel gauge that does not read below half a tank. Technician will gain access to the fuel pump and inspect to see if the level sender contacting the side of the fuel tank. The fuel tank fuel pump module fuel level sensor will need to be replaced for this concern.
22NA009
This service bulletin provides service information on new torque specification and installation procedure for ACDelco Spin-On Oil Filters.
070316004D
This service bulletin provides information for tire pressure monitoring (TPM) system concerns.
16NA380
This service bulletin provides a diagnostic aid procedure on how to perform a quick test to check if the DPF is the cause of excessive soot from the tailpipe.
030604017P
This service bulletin provides information on availability of Diesel Fuel additives.
16NA222
This bulletin provides information on Engine Concerns that could result from lack of scheduled maintenance, improper service or aftermarket calibrations.
000090002L
This service bulletin provides information for accurate tire pressures that ensure the safe handling and appropriate ride characteristics of GM cars and trucks.
050604022S
This bulletin provides information on the TOP TIER Detergent Gasoline Licensed Brands and the TOP TIER Diesel Fuel Licensed Brands that are recommended for use in all GM vehicles and the TOP TIER FUELS website URL.
1308116001G
The intent of this technical bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for causing multiple customer concerns that do not have other diagnostic methods to identify them.
PIT5880
This preliminary information serves as a diagnostic aid for a condition where the ignition switch may not rotate all the way back to the lock position when the ignition is turned off and addresses areas to look for resolution.
PIP5830
This Preliminary information communicates concerns created by an aftermarket ECM calibration installed by fleet companies. The Fleet companies install aftermarket ECM calibrations to limit the vehicle speed to approximately 70 mph and reduce the over all power output. This calibration also reduces the engine idle speed and may induce a vibration at idle. If the vehicle needs to be returned to factory specifications, the ECM must be replaced and programmed.
17NA394
This technical bulletin provides a procedure for lubricating the rear leaf springs and re-torque the bolts to correct a squeak, clunking noise.
030310007K
This service bulletin provides information for dealers/technicians on Tire/Wheel Characteristics (Vibration, Balance, Shake, Flat Spotting) of GM Original Equipment Tires.
19NA104
This service bulletin provides information for dealers/technicians and customers on steam/vapor coming from the front grille or radiator area.
030091001H
This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure, when diagnosing vibration concerns.
19NA256
This service bulletin provides diagnostic aid information/procedures to perform inspections to determine if the engine needs to be replaced as opposed to just internal parts for knocking, rattle, squeak and/or squeal type noises from engine.
PIT3099U
This Preliminary Information communication provides information to the technician about installing General Motors Accessory parts/kits. Technicians should refer to Service Information for information regarding most accessories. Technicians may also contact PARTECH and/or the Techline Customer Support Center for additional support.
20NA132
This warranty administration bulletin provides policy information on the requirements for battery testing and warranty replacements.
PIT5509H
This Preliminary Information communication provides information to the technician on how to diagnose and repair vehicle that may have a "Check Trailer Wiring" or "Service Trailer Brake System? message on the Driver Information Center when a trailer is connected to the vehicle. Diagnostic Trouble Code C1114 set in the Chassis Control Module. Chassis Control Module has to determine the type of trailer brake system that is being used. The Chassis Control Module can be sensitive to a variety of trailer wiring issues. The technician will need to make a trailer tester using Electric Trailer Brake Magnets and 7-way trailer connector to determine if it is a vehicle or trailer issue. If the concern is not duplicated with the tester installed, the vehicle is operating correctly and the focus should be on the trailer wiring or 7 way connector.
PIC5650J
This Preliminary Information communication provides information to the technician about vehicles that have an intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble Codes B3055, B3060, and/or B3935. Technician should not replace any parts for this concern. If unable to duplicate the concern ask if the customer uses any Radio Frequency Identification Devices when the concern is present. Dealer should also direct their customers to the appropriate section in the Owner manuals that references that the device complies.
PIT5698B
This Preliminary information communicates additional information on how a LIN bus operates and diagnostic tips when working on a LIN bus.
21NA152
This service bulletin provides information for dealers/technicians on glass ultraviolet (UV) Ray protection and tint percentage.
21NA147
This service bulletin provides a repair procedure to correct a customer concern of Coolant and/or Oil Leak, Malfunction Indicator Lamp (MIL) Illuminated?.
010842001N
This service bulletin provides information for dealers/technicians on Exterior Lamp Condensation and Water Leaks and Replacement Guidelines.
PIT4261G
This Preliminary Information communication provides information to the technician about vehicles with tire sidewall irregularities. This is a visual condition that will not affect durability, reliability or performance of the tires. Dealer should communicate to the customer that slight sidewall indentations are a common characteristic of radial tire construction.
990420002L
This service bulletin provides information on Driveline Clunk Noise and what is acceptable and what is considered normal operation.
PIP5632E
This Preliminary Information communication provides information to the technician that General Motors Technical Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.
080730035E
This bulletin provides information on the harmful effects of water or ethylene glycol in transmission fluid.
110089002E
This service bulletin provides information on GM Accessories ? Dealer-Installed, Repaired or Replaced During Warranty Coverage Period.
070089037Q
This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance programs.
PIP5621B
This Preliminary information communicates to the dealer technician that TAC recommends the utilization of the GDS2 software to aid in diagnosing automatic transmission concerns. TAC is requesting the GDS2 session logs be sent in before the dealer contacts TAC.
120851002M
This informational bulletin provides technicians and dealership personnel with spray-in bed liner general information and repair procedures.
21NA124
This service bulletin provides diagnostic tips/steps on testing for possible EVAP leaks in the system to correct a customer concern of an MIL Illuminated with DTCs P0442 and/or P0455 Set.
18NA307
This technical bulletin provides a procedure to locate and repair a possible short in the wiring harness located at the camshaft cover or the cylinder head.
18NA306
This Warranty Administration bulletin provides information for dealers/Service advisors on when and how to submit a Pre-Repair Authorization (PRA).
070089037P
This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance programs.
100089006H
This service bulletin provides information for dealers on how to submit a product information report (PIR) (Canada Only).
PIP5358A
This Preliminary Information communication provides information to the technician about vehicles that have an unusual noise and is difficult to identify, isolate or pinpoint. Technician should get record a sound clip or take a video of the noise for assessment by engineering. Technician will need to call General Motors Technical Assistance Center for further assistance.
120851002L
This informational bulletin provides technicians and dealership personnel with spray-in bed liner general information and repair procedures.
PIT5214E
This Preliminary Information communication provides information to the technician about vehicles that have had multiple repair attempts that are being performed on customer?s vehicles that exhibit vibration conditions without utilizing the support of General Motors Technical Assistance Center. If valid vibration frequency or Road Force Variation data has been collected and a repair attempt does not correct the customer complaint, contact General Motors Technical Assistance Center for further support. For any vehicles that remains unrepaired after being at the dealer for three days or more and a related bulletin or PI is not found, contact General Motors Technical Assistance Center for further support.
20NA159
This Warranty Administration bulletin is for information on General Motors New Vehicle Tire Warranty Program (U.S. Dealers Only).
21NA108
This service bulletin provides diagnostic information for the technician regarding a customer concern of engine overheating, cooling system contaminated with engine oil.
PIP5257E
This Preliminary Information communication provides information to the technician on the steps to diagnose and repair vehicles that may have oil mixed in with the engine coolant. Technician will need to inspect the oil cooler if equipped for possible leaking into the cooling system through the radiator. If no issue found replace the engine as well as all rubber coolant hoses. Also updated to include ALL HFV6 engines Gen1 and Gen2.
19NA044
This service bulletin provides information on the cold start control system in DI engines to reduce cold start emissions and improve fuel economy.
16NA338
This Warranty Admin service bulletin provides guidelines for Dealers Not Required and for Dealers Required to Contact the PQC for engine or transmission assembly replacement and explains the PQC process, GWM Transaction submission, vehicle service record retention and proper handling of assembly returns for Canadian Dealers only.
21NA103
This service bulletin provides information regarding Witness Marks from Panel Adjustments Made During Manufacturing and that it is considered a normal condition.
000601026N
This service bulletin provides information on replacing the intake manifold when the engine is replaced after severe internal engine damage.
050308002I
This service bulletin provides information to dealership personnel on diagnosis and replacement of shock absorber and strut due to fluid leak.
PIP5247A
This Preliminary Information communication provides information to the technician about vehicles that have a Service Engine Soon Malfunction Indicator Lamp. Technician may find Diagnostic Trouble Code P06DE set in the Engine Control Module. P0651 may also be set in the ECM with the P06DE. Technician must follow published Service Information diagnostics for P06DE. If diagnostics lead to removing the oil pan or engine oil pressure is below specification when hot, to inspect the oil piston nozzles for damage. Technician should replace the broken oil nozzle(s) as long as the engine does not have any damage which warrants engine replacement.
PIP5348C
This Preliminary Information communication provides information to the technician about vehicles that may have a vibration at idle in gear or at very low speeds. Technician should inspect for a stray nut or debris such as a rock wedged between the rubber and metal portions of the transmission mount. Technician will need to remove the stray debris.
18NA146
This warranty administration bulletin provides policy information, proper labor operation selection and causal part identification for warranty transactions (U.S. Only).
020089002T
This service bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S. Dealers Only).
070089036J
This service bulletin provides information on Enhancing Field Product Reports with Digital Pictures.
PIT3227Q
This Preliminary Information communication provides information to the technician about vehicles that may have slack in one of the tailgate cables. Technician should not replace any parts for this concern. Please communicate to the customer this condition is a normal operating characteristic of their vehicle.
18NA099
This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product Allegation Resolution (PAR) claim.
PIP5163E
This Preliminary Information communication provides information to the technician about engine block of possible cylinder bore damage, scoring or out of round as the possible cause of engine oil consumption, misfire, cylinder leakage or blow by. Technician will need to inspect the engine for Cylinder damage or scoring, An out of round cylinder bore, Dirt intrusion, and Catalytic Converter failure.
PIC5260D
This Preliminary Information communication advises the technician the steps on diagnosing the concern. Customer's sunroof operation intermittent, bind, noise, auto-reverse, and/or water leaks.
PIP5540G
This Preliminary information communicates to the technician the need to inspect the induction system for potential icing issues in very cold ambient temperatures. To allow the ice to melt so that it can be drained from the related components. That any of the listed DTC's may set with or without poor engine performance.
PIP5725A
This Preliminary information communicates the use of Winter grade fuel during the warm months of 2020 and the potential rivability issues that it can cause. The ongoing Coronavirus (COVID-19) pandemic has caused significant reductions in driving and fuel use. Due to the surplus of winter grade fuel sitting in storage (pipelines/stations) the EPA is waiving the fuel vapor requirement. This will extend the use of winter fuel into the summer months. The drivability concerns should not be single events but should be multiple occurrences associated with hot days.
110089005Q
This Warranty Administration bulletin provides information on Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy (U.S. Only).
PIT5705A
This Preliminary information communicates a noise from the front end over bumps originating at the battery hold down retainer at inner fender.
1008110001I
This informational bulletin provides information on proper use of floor mats.
20NA138
This bulletin provides information on Policies Applicable to All U.S. Dealers for Engine and Transmission Assembly Replacement Under Warranty, Policy or Customer Enthusiasm and information on Submission of Warranty Transaction in Global Warranty Management.
21NA043
This informational bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles before sold (prepping) to the customer.
16NA109
This service bulletin provides a procedure inspecting for excess grease or Sealant on the Exterior of the steering gear due to seeing grease or sealant on certain locations on the gear.
150089004C
This service bulletin provides technicians with updated information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage.
21NA026
This service bulletin provides information for dealers/technicians on accessory all-weather floor liners and flat mats warped or misshapen.
010601011L
This informational bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil consumption.
PIT5479D
This Preliminary Information communication provides information to the technician about fluid leaking from the brake caliper piston area found during a service of the vehicle. The substance is actually excess assembly grease from the caliper boot and piston installation. This grease can be cleaned off and the rest of the service completed.
PIT5600C
This Preliminary Information communication provides information to the technician about vehicles that have raised dents or ripple appearance in the side outer panel of the cargo box around the perimeter of the wheel house opening. Technician should first access the rear of the inner wheelhouse area through the tail lamp cavity and the front of the wheelhouse from under the vehicle, and coat the inner hem of the wheel house to side outer panel with 3M Rust Fighter I. After allowing the 3M Rust Fighter I to dry then apply several coats of Nox Rust X-121B undercoating.
090604026S
This bulletin provides information on identifying Non-GM Engine Calibrations for Gasoline Engines using the Tech 2 or GDS 2.
PIT5512B
This Preliminary Information communication advises the technician to inspect for aftermarket accessory lamps for a loss of remote functions.
040089015V
This bulletin provides information on Warranty Administration ? Required Operating Procedures - 8 Points (U.S. Only).
16NA019
This informational bulletin provides information on Transmission Adaptive Functions and Correcting Low Mileage Harsh Shifts, Slips, or Flares.
19NA136
This service bulletin provides a diagnostic procedure to aid in correcting a customer concern of a Howling, Whining/Whirring Noise, Shudder/Vibration and/or Grinding Noise While in 4HI, 4HI Auto and/or During Parking Lot Maneuvers in Auto Mode.
18NA263
This warranty administration bulletin provide policy information for variable diagnostic time allowances on select labor operations (U.S. Only).
060089031F
This service bulletin provides information on OEM and Remanufactured Engine and Automatic Transmission/Transaxle Identification.
PIT5074N
This Preliminary Information communication provides information to the technician about the use of J-35616-64B terminal test probe, replacement terminals, and terminated leads. The J-35616-64B is the latest test probe released for checking tension or probing the .64 series terminals. The test probe terminal has been released in the terminal repair kit (J-38125-620H) located in Lear Tray 7 part number 963716-2. There are 5 terminated leads in a package part number is 13505346, which can be ordered through your normal General Motors Customer Care and Aftersales parts channel.
030604017O
This Informational Bulletin provides information on availability of Diesel Fuel additives.
000310002L
This service bulletin provides information on Chemical Staining, Pitting, Corrosion and/or Spotted Appearance of Chromed Aluminum Wheels.
PIT3271K
This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles. General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.
990851001E
Thins informational bulletin provides information on Paint-less Dent Repair Process.
PI0754D
This PI provides information on Rear and Side Tempered Glass Spots (Quench Marks) and that they are a normal characteristic.
20NA213
This service bulletin provides information on Improved Oil Filter Gasket Design for Spin-On Oil Filters PF63, PF64 and PF48.
1308116001F
The intent of this technical bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for causing multiple customer concerns that do not have other diagnostic methods to identify them.
PIP5684C
This Preliminary information communicates the use of air leak diagnostic test tool CH-52250 in addition to the information found in the service manual.
050604022R
This bulletin provides information on the TOP TIER Detergent Gasoline Licensed Brands and the TOP TIER Diesel Fuel Licensed Brands that are recommended for use in all GM vehicles and the TOP TIER FUELS website URL.
19NA007
This technical bulletin provides a procedure to replace the surge tank if found the cause of the customers concern.
060089026Q
This warranty administration bulletin provides information on Warranty Administration - Customer Concern Not Duplicated (CCND) Labor Operation Numbers.
PIP5628C
This Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D
110089005P
This Warranty Administration bulletin provides information on Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy (U.S. Only).
PIT5605C
This preliminary information shows how to inspect for and correct a rattle from the rear seat latches.
PI1171D
This preliminary informational (PI) provides diagnosis and repair information regarding bearing damage or when an engine will not rotate.
20NA157
This bulletin provides information on the Transport Mode On Message Being Displayed in the Driver Information Center (DIC) and/or Battery Light is Flashing and the procedures to turn the Transport Mode message ON and OFF.
18NA115
This Bulletin provides inspection/diagnosis/correction information on a cold start misfire and/or rough idle and DTC P0300 that may also be set.
PIE0558A
This engineering informational bulletin is requesting information from technicians to perform the check list provided and contact the engineer listed in regards a loud bang and/or grinding type noise heard coming from the rear axle area.
990089019U
This Warranty Administration bulletin provides information on Global Warranty Management (GWM) Warranty Parts Center (WPC) Parts Return Program Information.
PIP5226D
This Preliminary Information communication provides information to the technician about finding needle bearings during an oil change. Technician will gain access to the roller rockers to inspect them. Only replace the roller rocker that is missing needle bearings. Be sure to clean the oil drains to retrieve the needle bearings. Each roller rocker has 66 bearings.
PIT5099E
This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.
PIC5650H
This Preliminary Information communication provides information to the technician about vehicles that have an intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble Codes B3055, B3060, and/or B3935. Technician should not replace any parts for this concern. If unable to duplicate the concern ask if the customer uses any Radio Frequency Identification Devices when the concern is present. Dealer should also direct their customers to the appropriate section in the Owner manuals that references that the device complies.
PIT5698A
This Preliminary information communicates additional information on how a LIN bus operates and diagnostic tips when working on a LIN bus.
PIP5684B
This Preliminary information communicates the use of air leak diagnostic test tool CH-52250 in addition to the information found in the service manual.
150089002B
This bulletin provides information to dealers regarding transportation damage repair claim submission requirements.
PIP5095G
This Preliminary Information communication provides information to the technician about vehicles that have a Service Engine Soon and may also have an oil or coolant leak. Technician may find coolant or oil in a spark plug tube. If the Spark Plug Tube is leaking and it is determined that the oil or coolant is not coming from a leak above the spark plug then replace the cylinder Head, spark plug and coil.
PIP4902N
This Preliminary Information communication provides information to the technician that General Motors Technical Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.
PIP5528F
This Preliminary information communicates the repair recommendations for misfire and DTC's immediately following HFV6 re-manufactured engines replacement.
PIT5509G
This Preliminary Information communication provides information to the technician on how to diagnose and repair vehicle that may have a "Check Trailer Wiring" or "Service Trailer Brake System? message on the Driver Information Center when a trailer is connected to the vehicle. Diagnostic Trouble Code C1114 set in the Chassis Control Module. Chassis Control Module has to determine the type of trailer brake system that is being used. The Chassis Control Module can be sensitive to a variety of trailer wiring issues. The technician will need to make a trailer tester using Electric Trailer Brake Magnets and 7-way trailer connector to determine if it is a vehicle or trailer issue. If the concern is not duplicated with the tester installed, the vehicle is operating correctly and the focus should be on the trailer wiring or 7 way connector.
990089019T
This warranty administration bulletin provides information on Global Warranty Management (GWM) Warranty Parts Center (WPC) Parts Return Program Information.
PIP5528E
This Preliminary information communicates the repair recommendations for misfire and DTC's immediately following HFV6 re-manufactured engines replacement.
PIC5453C
This Preliminary Information communication provides information to the technician that General Motors and General Motors of Canada Company do not support cross border sales. The General Motors of Canada Customer Care Centre is the sole authorized provider of a certification confirmation letter which helps our customers identify if their vehicles meets the required USA regulatory standards necessary for importation into the USA.
110089005O
This Warranty Administration bulletin provides information on Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy (U.S. Only).
PIT5363F
This Preliminary Information communication provides information to the technician about vehicles that may have a click or tick noise heard inside cab with engine running. Technician may find the engine or High Pressure Fuel Pump tick noise that is very loud in the cab of the truck. Comparison with another truck having the same powertrain could show the other truck is quieter. Technician will install an acoustic seal that may be missing or dislodged. Update extends to all engines and all model years.
070604025M
This informational bulletin provides information on Clicking/Ticking Sound/Noise Heard During Cold Start and that this should be considered a normal characteristic.
060089029T
This informational bulletin includes information on Interior Cleaning - Instrument Panel (IP), Hard or Plastic Surfaces, Seats, Carpet, Leather, Vinyl, Fabric Cleaner, Stain Remover, Restorer - Product Availability.
PIP5628B
This Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D
070849020Q
This informational bulletin provides information for the IPC odometer programming method quick reference guide.
PIT5499B
This Preliminary Information communication provides information to the technician that vehicles may have an Antilock Braking System or Malfunction Indicator Lamp illuminated. Also Low Brake Fluid lamp on with the master cylinder fluid level is full or a Service Trailer Brake message on the Driver Information Center. Technician may find codes C0035, C0040, C0045, C0050, C0055, C0267, U0121, U0415 or U0420. Technician will need to inspect the Electronic Brake Control Module connector for water intrusion or corrosion on the terminals. If either is found, replace the EBCM and replace the affected terminals. Also remove the tape from the conduit leading to G400 between the main harness and the ground lug.
16NA383
This technical bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels should be used to reduce carbon build-up.
PIP5725
This Preliminary information communicates the use of Winter grade fuel during the warm months of 2020 and the potential rivability issues that it can cause. The ongoing Coronavirus (COVID-19) pandemic has caused significant reductions in driving and fuel use. Due to the surplus of winter grade fuel sitting in storage (pipelines/stations) the EPA is waiving the fuel vapor requirement. This will extend the use of winter fuel into the summer months. The drivability concerns should not be single events but should be multiple occurrences associated with hot days.
030089006R
This informational bulletin provides the dealership with how to prep a vehicle for delivery to the customer to aid in higher CSi scores.
PIT5492C
This Preliminary Information communication provides information to the technician on how to diagnose and repair vehicles that may have the battery is discharged overnight. Technician will need to inspect X301 for bent pins as shown below. Repair or replace terminals as needed.
060089029S
This informational bulletin includes information on Interior Cleaning - Instrument Panel (IP), Hard or Plastic Surfaces, Seats, Carpet, Leather, Vinyl, Fabric Cleaner, Stain Remover, Restorer - Product Availability.
20NA098
This informational bulletin explains to the tech on how to order a new fuel injector by matching the part number on the part and ordering it from the EPC.
PIP5684A
This Preliminary information communicates the use of air leak diagnostic test tool CH-52250 in addition to the information found in the service manual.
090089002R
This informational bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles before sold (prepping) to the customer.
000310003Z
This Warranty Administration bulletin is for information on General Motors New Vehicle Tire Warranty Program (U.S. Dealers Only).
060089029R
This informational bulletin includes information on Interior Cleaning - Instrument Panel (IP), Hard or Plastic Surfaces, Seats, Carpet, Leather, Vinyl, Fabric Cleaner, Stain Remover, Restorer - Product Availability.
PIC5650G
This Preliminary Information communication provides information to the technician about vehicles that have an intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble Codes B3055, B3060, and/or B3935. Technician should not replace any parts for this concern. If unable to duplicate the concern ask if the customer uses any Radio Frequency Identification Devices when the concern is present. Dealer should also direct their customers to the appropriate section in the Owner manuals that references that the device complies.
PIP5257D
This Preliminary Information communication provides information to the technician on the steps to diagnose and repair vehicles that may have oil mixed in with the engine coolant. Technician will need to inspect the oil cooler if equipped for possible leaking into the cooling system through the radiator. If no issue found replace the engine as well as all rubber coolant hoses. Also updated to include ALL HFV6 engines Gen1 and Gen2.
PI0281H
This preliminary informational bulletin provides information to dealership personnel which may be helpful when addressing underbody component corrosion with customers.
060089029Q
This informational bulletin provides information on interior cleaning products and what is offered to clean the interiors of GM vehicles.
100089005I
This warranty administration bulletin explains to the technician that when using wiring repair labor operations, additional information may be needed when submitting Global Warranty transactions when doing wiring repairs.
PIE0558
This engineering information (EI) is requesting information from technicians to perform the check list provided and contact the engineer listed in regards a loud bang and/or grinding type noise heard coming from the rear axle area.
060089029P
This informational bulletin provides information on interior cleaning products and what is offered to clean the interiors of GM vehicles.
PIT5509F
This Preliminary Information communication provides information to the technician on how to diagnose and repair vehicle that may have a "Check Trailer Wiring" or "Service Trailer Brake System? message on the Driver Information Center when a trailer is connected to the vehicle. Diagnostic Trouble Code C1114 set in the Chassis Control Module. Chassis Control Module has to determine the type of trailer brake system that is being used. The Chassis Control Module can be sensitive to a variety of trailer wiring issues. The technician will need to make a trailer tester using Electric Trailer Brake Magnets and 7-way trailer connector to determine if it is a vehicle or trailer issue. If the concern is not duplicated with the tester installed, the vehicle is operating correctly and the focus should be on the trailer wiring or 7 way connector.
070089037O
This warranty administration bulletin provides policy information for courtesy transportation and roadside assistance programs.
PIT5396D
This Preliminary Information communication provides information to the technician that some vehicle may have a water leak into the cabin. Water staining may be seen in the headliner or water may be on the floor. Technician will inspect these areas for water intrusion roof ditch, rear glass, center high mounted stop light, windshield, cowl seam, heater-vent-air conditioning drain tube, pillar area, and the pressure relief valve.
020089002S
This informational bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S. Dealers Only).
050310020G
This informational bulletin provides information for dealers/technicians on Use of Nitrogen Gas in Tires.
060089026P
This warranty administration bulletin provides information on Warranty Administration ? Customer Concern Not Duplicated (CCND) Labor Operation Numbers.
990089019S
This warranty administration bulletin provides information on Global Warranty Management (GWM) Warranty Parts Center (WPC) Parts Return Program Information.
040601029J
This informational bulletin explains Unscheduled Supplemental Services (including Flushing Services and Additives) and the Proper use of GM Simplified Maintenance Schedules.
PIT5688B
This preliminary information was released to advise of an alternate means of purging the air from the cooling system.
040089015U
This bulletin provides information on Warranty Administration ? Required Operating Procedures - 8 Points (U.S. Only).
000310003Y
This warranty administration bulletin provides information on the tires supplied with a new vehicle are covered by General Motors against defects in material or workmanship under the Bumper-to-Bumper New Vehicle Limited Warranty.
050307009J
This informational bulletin provides information on Wheel Alignment Specifications, Requirements and Recommendations for GM Vehicles.
150089005C
This Warranty Administration bulletin provides information on Essential Tools that include Consumable Parts (U.S. Only).
16NA119
This warranty administration bulletin provide policy information to cover GMs policy on performing GM covered vehicle services and maintenance on vehicles originating/sold in Canada.
20NA029
This technical bulletin provides a Service Procedure to correct a Condition of Ticking, Tap or Rattle Noise from Engine.
PIT3099T
This Preliminary Information communication provides information to the technician about installing General Motors Accessory parts/kits. Technicians should refer to Service Information for information regarding most accessories. Technicians may also contact PARTECH and/or the Techline Customer Support Center for additional support.
PIP4723D
This Preliminary Information communicates to the dealer the process for downloading or updating operating software for the Tire Pressure Monitor, Active Fuel Injector tester, multi media tester, PICO Scope, GR8 starting/charging tester and Vehicle Data Recorder tools, giving website address and step by step instructions to complete the update.
110089002D
This informational bulletin provides information on GM Accessories ? Dealer-Installed, Repaired or Replaced During Warranty Coverage Period.
050307009I
This informational bulletin provides retail, wholesale and fleet personnel with General Motors recommendations for customer concerns related to wheel alignment.
15NA010
This informational bulletin provides information to dealership personnel for new vehicles with less than 1,000 miles that may not pass California smog inspection or smog inspection in other states.
20NA016
This Warranty Administration bulletin provides information on customer vehicles concern results in a manufacturer repurchase from the customer, GM depends on the dealership to host and administer the repurchase closing and intake of the returning vehicle.
PIP5540F
This Preliminary information communicates to the technician the need to inspect the induction system for potential icing issues in very cold ambient temperatures. To allow the ice to melt so that it can be drained from the related components. That any of the listed DTC's may set with or without poor engine performance.
PIT5635B
This preliminary information suggests the technician verify a noise from the rear is or isn't coming from the rear leaf springs before a service on the springs is performed.
PI0592F
This preliminary information bulletin provides information om Service Programming System (SPS) Error Codes (E4398, E4399, E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491 or E6961).
PIT5340D
This Preliminary Information communication provides information to the technician about vehicles that have a hood that may shake or flutter while driving. Technician will need to adjust the hood bumpers for this concern.
PIT5479C
This Preliminary Information communication provides information to the technician about fluid leaking from the brake caliper piston area found during a service of the vehicle. The substance is actually excess assembly grease from the caliper boot and piston installation. This grease can be cleaned off and the rest of the service completed.
100089009D
This informational bulletin provides information on key code security rules and information on GM keycode look-up applications.
080089014F
This informational bulletin provides information for dealers/technicians on Use of Dealer Case Management (DCM) and Being Prepared for Contacting U.S. Technical Assistance (TAC).
PIP5621A
This Preliminary information communicates to the dealer technician that TAC recommends the utilization of the GDS2 software to aid in diagnosing automatic transmission concerns. TAC is requesting the GDS2 session logs be sent in before the dealer contacts TAC.
010842001M
This informational bulletin provides information for dealers/technicians on Exterior Lamp Condensation and Replacement Guidelines.
080310006G
This technical bulletin provides a procedure on how to clean and resurface aluminum wheel bead seats for vehicles that have the condition of Tire Slowly Goes Flat, Tire Air Loss, Low Tire Pressure Warning Light Illuminated, Aluminum Wheel Bead Seat Corrosion.
PIT3271J
This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles. General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.
PIT5074M
This Preliminary Information communication provides information to the technician about the use of J-35616-64B terminal test probe, replacement terminals, and terminated leads. The J-35616-64B is the latest test probe released for checking tension or probing the .64 series terminals. The test probe terminal has been released in the terminal repair kit (J-38125-620H) located in Lear Tray 7 part number 963716-2. There are 5 terminated leads in a package part number is 13505346, which can be ordered through your normal General Motors Customer Care and Aftersales parts channel.
120851002K
This informational bulletin provides technicians and dealership personnel with spray-in bed liner general information and repair procedures.
990420002K
This informational bulletin provides information on Driveline Clunk Noise and what is acceptable and what is considered normal operations.
17NA291
This technical bulletin provides a procedure to replace the radio for vehicles with the condition of Intermittent Pop Noise from the Speakers Followed by a Reset of the Radio and Clock due to a software issue.
PIT5509E
This Preliminary Information communication provides information to the technician on how to diagnose and repair vehicle that may have a "Check Trailer Wiring" or "Service Trailer Brake System? message on the Driver Information Center when a trailer is connected to the vehicle. Diagnostic Trouble Code C1114 set in the Chassis Control Module. Chassis Control Module has to determine the type of trailer brake system that is being used. The Chassis Control Module can be sensitive to a variety of trailer wiring issues. The technician will need to make a trailer tester using Electric Trailer Brake Magnets and 7-way trailer connector to determine if it is a vehicle or trailer issue. If the concern is not duplicated with the tester installed, the vehicle is operating correctly and the focus should be on the trailer wiring or 7 way connector.
PIP5684
This Preliminary information communicates the use of air leak diagnostic test tool CH-52250 in addition to the information found in the service manual.
PIT5605B
This preliminary information shows how to inspect for and correct a rattle from the rear seat latches.
100089006G
This informational bulletin provides information for dealers how to submit a product information report (PIR) (Canada Only).
PIT5512A
This Preliminary Information communication advises the technician to inspect for aftermarket accessory lamps for a loss of remote functions.
PIE0525A
This engineering informational bulletin is requesting information on the 4WD will not engage when requested.
PIP5540E
This Preliminary information communicates to the technician the need to inspect the induction system for potential icing issues in very cold ambient temperatures. To allow the ice to melt so that it can be drained from the related components. That any of the listed DTC's may set with or without poor engine performance.
PIP5601A
This Preliminary Information communication provides information to the technician about vibration complaints that are one of the most challenging complaints to accurately diagnose and repair. Technician will need to use Pico Oscilloscope Diagnostic Kit to effectively diagnosis vehicles. Technician should drive the vehicle will using the Pico Oscilloscope to record data. After the data is recorded it should be reviewed to determine the root cause of the concern. If a repair attempt made the concern better but not eliminated or had no affect at all, and are requesting assistance from General Motors Technical Assistance Center record another Pico file and save it to the computer. After the new Pico Oscilloscope data has been saved email the data to General Motors Technical Assistance Center in the subject line include ?Vibration? ?Business Associate Code? and the last 8 of the Vehicle Identification Number.
010601011K
This informational bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil consumption.
100089009C
This informational bulletin provides information on key code security and information on GM key code look up applications.
010089010N
This informational bulletin provides information on comebacks prevention information and using customer concern verification sheets (CCVS).
030604017N
This Informational Bulletin provides information on availability of Diesel Fuel additives.
PIT5324C
This Preliminary Information communication provides information to the technician about installing an aftermarket Trailer Brake Controller. Technician will find that that vehicle is not equipped with Trailering Package Regular Production Option Code Z82, there are also blunt cut wires at the spare tire for the trailer connector. Technician will install the aftermarket Trailer Brake Controller to the blunt wires behind the lefts side kick panel. Technician will install the trailer connector to the blunt wires under the vehicles near the spare tire.
PIP4670H
This Preliminary Information communication provides information to the technician about a no start or another concern after swapping an Engine Control Module or other modules from one vehicle to another. The Global Architecture electrical system associated with these vehicles does not allow controller swaps between vehicles.
PIP5676A
This Preliminary information communicates to the technician information on what may be setting DTC P06DE. This is in addition to what is already in the service manual.
PIT5668B
This preliminary information is to clarify a normal fluctuation of the temperature gauge.
PIT5688A
This preliminary information was released to advise of an alternate means of purging the air from the cooling system.
PIT5600B
This Preliminary Information communication provides information to the technician about vehicles that have raised dents or ripple appearance in the side outer panel of the cargo box around the perimeter of the wheel house opening. Technician should first access the rear of the inner wheelhouse area through the tail lamp cavity and the front of the wheelhouse from under the vehicle, and coat the inner hem of the wheel house to side outer panel with 3M Rust Fighter I. After allowing the 3M Rust Fighter I to dry then apply several coats of Nox Rust X-121B undercoating.
PIP5676
This Preliminary information communicates to the technician information on what may be setting DTC P06DE. This is in addition to what is already in the service manual.
18NA108
This technical bulletin provides a procedure to correct a left lean condition due to architectural corner mass distribution.
PIP5528D
This Preliminary information communicates the repair recommendations for misfire in HFV6 re-manufactured engines.
PIP5529B
This Preliminary information communicates additional diagnostics and repair to assist in resolving a malfunction indicator lamp illumination due to any combination of diagnostic trouble codes P0068 P0101 P0106 P0171 P0131 P0137 P0324 P0326 P0331 P0506.
PIP5632B
This Preliminary Information communication provides information to the technician that General Motors Technical Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.
PIT3099S
This Preliminary Information communication provides information to the technician about installing General Motors Accessory parts/kits. Technicians should refer to Service Information for information regarding most accessories. Technicians may also contact PARTECH and/or the Techline Customer Support Center for additional support.
PIT5493C
This Preliminary Information communication provides information to the technician on how to diagnose and repair vehicles that may have a fuel gauge that does not read below half a tank. Technician will gain access to the fuel pump and inspect to see if the level sender contacting the side of the fuel tank. The fuel tank fuel pump module fuel level sensor will need to be replaced for this concern.
PIT5705
This Preliminary information communicates a noise from the front end over bumps originating at the battery hold down retainer at inner fender.
PI0592E
This preliminary information bulletin provides information om Service Programming System (SPS) Error Codes E4398, E4399, E4403, M4404, M4413, E4414, E4423, E4491 or E6961).
090604026R
This bulletin provides information on identifying Non-GM Engine Calibrations for Gasoline Engines using the Tech 2 or GDS 2.
130089008B
This bulleting provides Wiring, Terminal and Connector Repair Information including how to determine the Service Part Number in eSI and how to locate the part(s) in the EPC.
000601026M
This informational bulletin provides information on replacing the intake manifold when the engine is replaced after severe internal engine damage.
PIT5323C
This Preliminary Information communication advises the technician about the narrowing of the bedrails. When installing a bed rail accessory the concern is made visible. This is a characteristic of the sleek design of the vehicle and no repair is necessary. Please communicate to the customer this condition is a normal design characteristic of their vehicle.
PIT5635A
This preliminary information suggests the technician verify a noise from the rear is or isn't coming from the rear leaf springs before a service on the springs is performed.
070601016F
This informational bulletin provides information on Internal Engine Noise or Damage After Oil Filter Replacement.
080730026F
This informational bulletin provides information on Some vehicles may rock or move slightly forward or rearward while in Park at start up after cold soak. This condition may be accompanied by a clunk noise. This is a slight movement that is more often seen visually, rather than felt, when viewed from the outside and using the auto-start feature, if equipped.
PIT5698
This Preliminary information communicates additional information on how a LIN bus operates and diagnostic tips when working on a LIN bus.
990089019R
This informational bulletin provides process information for the (GWM) and (WPC) parts return program.
PIT5493B
This Preliminary Information communication provides information to the technician on how to diagnose and repair vehicles that may have a fuel gauge that does not read below half a tank. Technician will gain access to the fuel pump and inspect to see if the level sender contacting the side of the fuel tank. The fuel tank fuel pump module fuel level sensor will need to be replaced for this concern.
PI1344C
This preliminary informational bulletin adds the 2016 model year to diagnostic tips and repair information to correct a customer concern of reduced acceleration at low speed and/or transmission slipping from a launch, DTC P0751 set.
PIT5569A
This Preliminary information communicates direction and examples when diagnosing multiple DTCs, one of which includes U**** Byte 71 DTC.
19NA081
This technical bulletin provides repair information to correct a customer concern of Audio Muting When Listening to Some SiriusXM Channels Due to Interference in Some Geographic Locations.
PIT3099R
This Preliminary Information communication provides information to the technician about installing General Motors Accessory parts/kits. Technicians should refer to Service Information for information regarding most accessories. Technicians may also contact Partech and/or the Techline Customer Support Center for additional support.
PIP5257C
This Preliminary Information communication provides information to the technician on the steps to diagnose and repair vehicles that may have oil mixed in with the engine coolant. Technician will need to inspect the oil cooler if equipped for possible leaking into the cooling system through the radiator. If no issue found replace the engine as well as all rubber coolant hoses.
050604022Q
This bulletin provides information on the TOP TIER Detergent Gasoline Licensed Brands and the TOP TIER Diesel Fuel Licensed Brands that are recommended for use in all GM vehicles and the TOP TIER FUELS website URL.
100845001G
This bulletin provides information for electrical ground repairs using new General Motors replacement fasteners with conductive finish.
1308116001E
The intent of this technical bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for causing multiple customer concerns that do not have other diagnostic methods to identify them.
PIT5324B
This Preliminary Information communication provides information to the technician about installing an aftermarket Trailer Brake Controller. Technician will find that that vehicle is not equipped with Trailering Package Regular Production Option Code Z82, there are also blunt cut wires at the spare tire for the trailer connector. Technician will install the aftermarket Trailer Brake Controller to the blunt wires behind the lefts side kick panel. Technician will install the trailer connector to the blunt wires under the vehicles near the spare tire.
000601012J
This informational bulletin advises about the possible issues that may occur when using a scotch brite pad or highly abrasive disk on gasket sealing surfaces or reused parts.
090604026Q
This informational bulletin provides information on identifying Non-GM Engine Calibrations for Gasoline Engines using the Tech 2 or GDS 2.
PIP5528C
This Preliminary information communicates the identification process for High Feature V6 camshafts in re-manufactured engines.
PIP4964D
This Preliminary Information communication provides information to the technician about vehicles that have a Service Engine Soon Malfunction Indicator Lamp on. Technician will find Diagnostic Trouble Code P2097 or P2099. Technician will need to perform an injector balance or Active Fuel Injector Tester prior to going further. Technician will also need to check for a small leak in the exhaust if published Service Information diagnostics does not lead to a resolution.
PIP4670G
This Preliminary Information communication provides information to the technician about a no start or another concern after swapping an Engine Control Module or other modules from one vehicle to another. The Global Architecture electrical system associated with these vehicles does not allow controller swaps between vehicles.
060847001O
This bulletin explains the labor operation numbers used for submitting warranty claims for module reprogramming and not when replacing a module.
PIE0525
This engineering informational bulletin is requesting information on the 4WD will not engage when requested.
PIT5074L
This Preliminary Information communication provides information to the technician about the use of J-35616-64B terminal test probe, replacement terminals, and terminated leads. The J-35616-64B is the latest test probe released for checking tension or probing the .64 series terminals. The test probe terminal has been released in the terminal repair kit (J-38125-620H) located in Lear Tray 7 part number 963716-2. There are 5 terminated leads in a package part number is 13505346, which can be ordered through your normal General Motors Customer Care and Aftersales parts channel.
120851002J
This informational bulletin provides technicians and dealership personnel with spray-in bed liner general information and repair procedures.
PIT5323B
This Preliminary Information communication advises the technician about the narrowing of the bedrails. When installing a bed rail accessory the concern is made visible. This is a characteristic of the sleek design of the vehicle and no repair is necessary. Please communicate to the customer this condition is a normal design characteristic of their vehicle.
PIP5632A
This Preliminary Information communication provides information to the technician that General Motors Technical Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.
080730035D
This bulletin provides information on the harmful effects of water or ethylene glycol in transmission fluid.
PIT5492B
This Preliminary Information communication provides information to the technician on how to diagnose and repair vehicles that may have the battery is discharged overnight. Technician will need to inspect X301 for bent pins as shown below. Repair or replace terminals as needed.
PIT5688
This preliminary information was released to advise of an alternate means of purging the air from the cooling system.
PIT5363E
This Preliminary Information communication provides information to the technician about vehicles that may have a click or tick noise heard inside cab with engine running. Technician may find the engine or High Pressure Fuel Pump tick noise that is very loud in the cab of the truck. Comparison with another truck having the same powertrain could show the other truck is quieter. Technician will install an acoustic seal that may be missing or dislodged. Update extends to all engines and all model years.
PIT5474C
This Preliminary Information communication provides information to the technician about vehicles that may have a Service Power Steering message, loss of power and or Malfunction Indicator Lamp on in the Instrument Panel Cluster. Technician will inspect terminals for circuits 2500 and 2501 at the transfer case control module connector, X103 and X106 for oversized or bent terminals. Technician should fix and terminal issues.
PIT5396C
This Preliminary Information communication provides information to the technician that some vehicle may have a water leak into the cabin. Water staining may be seen in the headliner or water may be on the floor. Technician will inspect these areas for water intrusion roof ditch, rear glass, center high mounted stop light, windshield, cowl seam, heater-vent-air conditioning drain tube, pillar area, and the pressure relief valve.
000310006N
This informational bulletin provides information for dealers/technicians on Tire Radial Force Variation (RFV).
PIP5549A
This Preliminary information communicates a diagnostic trail to a likely conclusion for lean codes on these vehicles.
PIP5640
This Preliminary Information communication provides information to the technician to not remove the torque converter bolts and start the engine as this may cause damage to the torque converter of the crankshaft on vehicles equipped with an automatic transmission.
PIP5226C
This Preliminary Information communication provides information to the technician about finding needle bearings during an oil change. Technician will gain access to the roller rockers to inspect them. Only replace the roller rocker that is missing needle bearings. Be sure to clean the oil drains to retrieve the needle bearings. Each roller rocker has 66 bearings.
080089014E
This informational bulletin provides information for dealers/technicians on Use of Dealer Case Management (DCM) and Being Prepared for Contacting U.S. Technical Assistance (TAC).
PIP5331H
This Preliminary Information communication provides information on a rattle, tick, or knock type noise. Any drivability concerns they should be addressed prior to the following diagnostic progression. A sound file or video with sound of the noise needs to be made prior to dis-assembly to help isolate to one area in the engine. There are four different steps to diagnosis the concern. This communication was updated to include the 2017, 2018, and 2019 model years.
PIT5668A
This preliminary information is to clarify a normal fluctuation of the temperature gauge.
PIP5569A
This Preliminary information communicates to the dealer an issue where the vehicle's engine may crank over unprompted and not start afterward. This is the result of hooking up the Active Fuel Injector Tool incorrectly on vehicles equipped with a direct fuel injection system. This Preliminary information instructs the dealer of a repair kit they received that will prevent this issue when installed correctly.
PIC5260C
This Preliminary Information communication advises the technician the steps on diagnosing the concern. Customer's sunroof operation intermittent, bind, noise, auto-reverse, and/or water leaks.
PIP5369C
This Preliminary Information communication provides information to the technician about vehicles that have "Service 4 Wheel Drive" message on the Driver Information Center. Provides the technician with additional information to ensure that the TCCM contains the latest software released to address previous issues, also advises of default action changes. Calls out specific circuits to be inspected to help isolate intermittent codes.
PIP5528B
This Preliminary information communicates the identification process for High Feature V6 camshafts in re-manufactured engines.
030729004L
This informational bulletin provides normal operating characteristics and diagnostic information on Manual transmissions.
PIP4670F
This Preliminary Information communication provides information to the technician about a no start or another concern after swapping an Engine Control Module or other modules from one vehicle to another. The Global Architecture electrical system associated with these vehicles does not allow controller swaps between vehicles.
030603004Y
This warranty administration bulletin provides policy information on the requirements for battery testing and warranty replacements.
1008110001H
This informational bulletin provides information on proper use of floor mats.
PIT5668
This preliminary information is to clarify a normal fluctuation of the temperature gauge.
110089005N
This warranty administration bulletin provides information on Dealer Empowerment Labor Operations and Customer Enthusiasm.
030089006Q
This informational bulletin provides the dealership with how to prep a vehicle for delivery to the customer to aid in higher CSi scores.
060089029O
This informational bulletin provides information on interior cleaning products and what is offered to clean the interiors of GM vehicles.
040089053G
This informational bulletin provides information for the dealer technician to gather as much information to help aid Engineers by completely filling out requested reports.
070849020P
This informational bulletin provides information for the IPC odometer programming method quick reference guide.
1008110001G
This informational bulletin provides information on proper use of floor mats.
PIP4902M
This Preliminary Information communication provides information to the technician that General Motors Technical Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.
PIP5331G
This Preliminary Information communication provides information on a rattle, tick, or knock type noise. Any drivability concerns they should be addressed prior to the following diagnostic progression. A sound file or video with sound of the noise needs to be made prior to dis-assembly to help isolate to one area in the engine. There are four different steps to diagnosis the concern. This communication was updated to include the 2017, 2018, and 2019 model years.
100845001F
This bulletin provides information for electrical ground repairs using new replacement fasteners with "conductive finish".
090089002Q
This informational bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles before sold (prepping) to the customer.
19NA035
This technical bulletin provides a procedure to validate if the parking pawl actuator is not working as attended causing the parking pawl to engage while driving.
PIP5632
This Preliminary Information communication provides information to the technician that General Motors Technical Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.
110849001Z
This bulletin provides information on the Transport Mode On Message Being Displayed in the Driver Information Center (DIC) and/or Battery Light is Flashing and the procedures to turn the Transport Mode message ON and OFF.
PIP4902L
This Preliminary Information communication provides information to the technician that General Motors Technical Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.
050604022P
This bulletin provides information on the TOP TIER Detergent Gasoline Licensed Brands and the TOP TIER Diesel Fuel Licensed Brands that are recommended for use in all GM vehicles and the TOP TIER FUELS website URL.
PIT5499A
This Preliminary Information communication provides information to the technician that vehicles may have an Antilock Braking System or Malfunction Indicator Lamp illuminated. Also Low Brake Fluid lamp on with the master cylinder fluid level is full or a Service Trailer Brake message on the Driver Information Center. Technician may find codes C0035, C0040, C0045, C0050, C0055, C0267, U0121, U0415 or U0420. Technician will need to inspect the Electronic Brake Control Module connector for water intrusion or corrosion on the terminals. If either is found, replace the EBCM and replace the affected terminals. Also remove the tape from the conduit leading to G400 between the main harness and the ground lug.
120089002C
This informational bulletin provides the dealer with information on what to do when requesting a new key code for the customer.
PIT5493A
This Preliminary Information communication provides information to the technician on how to diagnose and repair vehicles that may have a fuel gauge that does not read below half a tank. Technician will gain access to the fuel pump and inspect to see if the level sender contacting the side of the fuel tank. The fuel tank fuel pump module fuel level sensor will need to be replaced for this concern.
PIE0490A
This engineering informational bulletin is requesting information on a coolant leak from the water pump and want pictures including phone call to the engineer.
PIE0491A
This engineering informational bulletin is requesting information on a coolant leak from the water pump and want pictures including phone call to the engineer.
PIP4021D
This Preliminary Information communication provides information to the technician that a whine noise heard from the automatic transmission fluid pan hear with the the key on and engine off, or for up to one minute after the vehicle has been shut off should be deemed a normal characteristic.
PIP5528A
This Preliminary information communicates the identification process for High Feature V6 camshafts in re-manufactured engines.
PIP5540D
This Preliminary information communicates to the technician the need to inspect the induction system for potential icing issues in very cold ambient temperatures. To allow the ice to melt so that it can be drained from the related components. That any of the listed DTC's may set with or without poor engine performance.
PIP5628
This Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D
010310003R
This bulletin contains information for the new tires that the vehicle is equipped with and that they are covered by General Motors against defects in material or workmanship under the New Vehicle Warranty (in Canada, the Base Warranty Coverage). For vehicles within this warranty period, defective tires will be replaced on a pro rata adjustment basis according to the published distance-based schedule.
120601003C
This Bulletin Provides Information for Repairing Engine Front Cover Oil Leak, Sealing Surface Preparation and Applying RTV Sealant.
090089016F
This warranty nonadministrative bulletin provides information on the proper use of the labor operation 0600014.
110849001Y
This technical bulletin provides information on Transport Mode On Message Displayed in Driver Information Center (DIC) and/or Battery Light is Flashing and the procedures to turn the Transport Mode message On and Off.
PIT5444D
This Preliminary Information communication provides information to the technician about the text messaging feature on some newer General Motors infotainment systems. Pair the iPhone to the system then enter the Bluetooth settings menu, select the ?i? icon next to the vehicle name in the device and enable show notifications. The text messaging feature will be available on the next ignition cycle. However with iPhones text messages cannot be responded to when using the infotainment system, they can only be received. For android devices pair the phone to the system during the pairing process the phone will ask you to allow the vehicle to access the device contacts. A second question will pop up on the device asking to allow the vehicle to access the message access profile. Both have to be allowed for the text messaging feature to work.
090089002P
This informational bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles before sold (prepping) to the customer.
010089010M
This informational bulletin provides information on comebacks prevention information and using customer concern verification sheets (CCVS).
080089014D
This informational bulletin provides information for dealers/technicians on Use of Dealer Case Management (DCM) and Being Prepared for Contacting U.S. Technical Assistance (TAC).
17NA346
This informational bulletin provides a listing of the parts availability for coax repair procedures and what is needed to complete some repairs.
030603004X
This warranty administration bulletin provides policy information on the requirements for battery testing and warranty replacements.
17NA170
This informational bulletin explains the wheel Road Force balancers and what they can do for customer concerns.
120851002I
This informational bulletin provides technicians and dealership personnel with spray-in bed liner general information and repair procedures.
100089005H
This warranty admin bulletin explains to the technician additional information may be needed when submitting transactions when doing wiring repairs.
040089015T
This warranty administration bulletin provides policy information on required operating procedures.
18NA370
This technical bulletin provides repair information to correct a customer concern of hearing a pickup box ornamentation bar (Sports Bar) wind noise or rattle.
060089026O
This warranty bulletin provides labor operation numbers for customer concerns Not duplicated (CCND).
PIC5650F
This Preliminary Information communication provides information to the technician about vehicles that have an intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble Codes B3055, B3060, and/or B3935. Technician should not replace any parts for this concern. If unable to duplicate the concern ask if the customer uses any Radio Frequency Identification Devices when the concern is present. Dealer should also direct their customers to the appropriate section in the Owner manuals that references that the device complies.
PIC6073E
This Preliminary Information communication provides information to the technician about the Media Oriented Systems Transport Bus Diagnostic Tool Kit (EL-51578) has been released to help diagnose any of the Media Oriented Systems Transport bus concerns. The kit contains header connectors that are installed to bypass Media Oriented Systems Transport bus modules. The bypass connector also contains a terminal for verifying Media Oriented Systems Transport control circuit voltages. Technician should review Media Oriented Systems Transport bus description and operation and Diagnostic Trouble Code U0028 diagnostic procedures.
PIT3227P
This Preliminary Information communication provides information to the technician about vehicles that may have slack in one of the tailgate cables. Technician should not replace any parts for this concern. Please communicate to the customer this condition is a normal operating characteristic of their vehicle.
PIT5214D
This Preliminary Information communication provides information to the technician about vehicles that have had multiple repair attempts that are being performed on customer?s vehicles that exhibit vibration conditions without utilizing the support of General Motors Technical Assistance Center. If valid vibration frequency or Road Force Variation data has been collected and a repair attempt does not correct the customer complaint, contact General Motors Technical Assistance Center for further support. For any vehicles that remains unrepaired after being at the dealer for three days or more and a related bulletin or PI is not found, contact General Motors Technical Assistance Center for further support.
17NA066
This warranty administration bulletin provide policy information for automatic transmission Oil Cooler Flush and flow test.
010842001L
This informational bulletin provides information for dealers/technicians on Exterior Lamp Condensation and Replacement Guidelines.
080089014C
This informational bulletin provides information for dealers/technicians on Use of Dealer Case Management (DCM) and Being Prepared for Contacting U.S. Technical Assistance (TAC).
PIT5479B
This Preliminary Information communication provides information to the technician about fluid leaking from the brake caliper piston area found during a service of the vehicle. The substance is actually excess assembly grease from the caliper boot and piston installation. This grease can be cleaned off and the rest of the service completed.
18NA153
This technical bulletin provides a procedure to replace the GEN I charging system with a GEN II charging system only if vehicles apply within the settings.
PIP5540B
This Preliminary information communicates to the technician the need to inspect the induction system for potential icing issues in very cold ambient temperatures. To allow the ice to melt so that it can be drained from the related components. That any of the listed DTC's may set with or without poor engine performance.
000310003X
This warranty administration bulletin provides information on The tires supplied with a new vehicle are covered by General Motors against defects in material or workmanship under the Bumper-to-Bumper New Vehicle Limited Warranty.
060847001N
This bulletin explains the labor operation numbers used for submitting warranty claims for module reprogramming and not when replacing a module.
060850009J
This informational bulletin provides information for information on passenger presence sensing system (PPS or PSS) concerns with custom upholstery, accessory seat heaters or other comfort enhancing devices.
18NA351
This technical bulletin provides a procedure to program the SDM and replace the airbags and pretensioners if deployed.
18NA360
This technical bulletin provides a procedure to replace the side mirror cameras if found the cause of the reduced key fob range.
PIP4925B
This preliminary information document communicates a tip on the way to diagnose possible induction or exhaust air leaks using the evaporative emission cart smoke machine and ultrasonic leak detector tools.
PIT5644
This preliminary information describes a concern where the temperature gauge may fluctuate or possibly read higher than expected. Engineering is working towards a fix
PIT5340C
This Preliminary Information communication provides information to the technician about vehicles that have a hood that may shake or flutter while driving. Technician will need to adjust the hood bumpers for this concern.
PIT5353C
This Preliminary Information communication provides information to the technician about what XM offerings are available for vehicles. A dealer or customer can access the website listed below for vehicle specific XM offerings and availability.
PIT5420F
This Preliminary Information communicates information to the technician about vehicles that may have a water rush or gurgle type noise from the center dash area. Engineering is aware of the concern and it is under investigation. Inspect the system for coolant leaks and proper coolant level. No other repairs are to be performed at this time.
PIP5601
This Preliminary information communicates
PIT5605A
This preliminary information shows how to inspect for and correct a rattle from the rear seat latches.
PIT5099D
This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.
PIT5635
This preliminary information suggests the technician verify a noise from the rear is or isn't coming from the rear leaf springs before a service on the springs is performed.
PIP5491A
This Preliminary information communicates to the technician when diagnosing intermittent circuit concerns to look at the connector for missing weather pack seals that could allow water intrusion into the connector and lead to corrosion on the terminals.
PIP5597
This Preliminary information communicates to the technician where to find the engine identification tag and what information on that tag to use during programming of someengine control modules.
PIP5596
This Preliminary information communicates that when removing the fuel line jumper hose care should be taken to be sure the line is reinstalled correctly to avoid a no/low fuel pressure situation.
PIP4902K
This Preliminary Information communication provides information to the technician that General Motors Technical Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.
PIP3423P
This Preliminary Information communication provides information to the technician that Diagnostic Trouble Codes P0016, P0017, P0018, P0019, P0008 or P0009 may be set. Technician will need to inspect for loose timing chains or tensioners. If after following Service Information diagnostics the root cause is not found inspect the reluctor for the crankshaft sensor. If the reluctor has moved then replace crankshaft.
PIP5095F
This Preliminary Information communication provides information to the technician about vehicles that have a Service Engine Soon and may also have an oil or coolant leak. Technician may find coolant or oil in a spark plug tube. If the Spark Plug Tube is leaking and it is determined that the oil or coolant is not coming from a leak above the spark plug then replace the cylinder Head, spark plug and coil.
PIP5163D
This Preliminary Information communication provides information to the technician about engine block of possible cylinder bore damage, scoring or out of round as the possible cause of engine oil consumption, misfire, cylinder leakage or blow by. Technician will need to inspect the engine for Cylinder damage or scoring, An out of round cylinder bore, Dirt intrusion, and Catalytic Converter failure.
PIT5600A
This Preliminary Information communication provides information to the technician about vehicles that have raised dents or ripple appearance in the side outer panel of the cargo box around the perimeter of the wheel house opening. Technician should first access the rear of the inner wheelhouse area through the tail lamp cavity and the front of the wheelhouse from under the vehicle, and coat the inner hem of the wheel house to side outer panel with 3M Rust Fighter I. After allowing the 3M Rust Fighter I to dry then apply several coats of Nox Rust X-121B undercoating.
PIP5257B
This Preliminary Information communication provides information to the technician on the steps to diagnose and repair vehicles that may have oil mixed in with the engine coolant. Technician will need to inspect the oil cooler if equipped for possible leaking into the cooling system through the radiator. If no issue found replace the engine as well as all rubber coolant hoses.
PIC6095C
This Preliminary Information communication provides information to the technician on how to tell the difference between the integrated center stack, the radio, the human machine interface, and the vehicle communication interface module. There are pictures of all the individual modules for identification purposes.
PIP3366C
This Preliminary information communicates to the dealer technician thatLight Duty Trucks equipped with automatic transmissions and 4 wheel drive may exhibit a condition of grinding/ratcheting type noise when shifting the automatic transmission into park while the transfer case is in 4 wheel drive low (4LO) range. Dealers technician's are advised this condition should be deemed a normal characteristic of 4WD low operation.
PIC5260B
This Preliminary Information communication advises the technician the steps on diagnosing the concern. Customer's sunroof operation intermittent, bind, noise, auto-reverse, and/or water leaks.
18029
18029 - Special Coverage. Certain vehicles listed above, may have an inoperative purge solenoid that could lead to excessive fuel vapors entering the combustion chamber from the fuel tank. This condition could result in no start, idle stall, and possible drivability issues such as hesitation. The driver may see a check engine light, and may notice a ticking noise, and variation in idle speed. The driver may experience this condition most immediately after filling up the vehicle with gas or while coming to a stop. This special coverage covers the condition described above for a period of 10 years or 120,000 miles (193,000 km), whichever occurs first, from the date the vehicle was originally placed in service, regardless of ownership. Dealers are to inspect for a leak in the solenoid assembly and replace if necessary. The repairs will be made at no charge to the customer.
18198
18198 - Certain vehicles may have the c-clip missing from the rear axle shaft. If the c-clip is missing, a brake squeal noise may be heard coming from the rear of the vehicle, and brake pulsation or vibration may be felt. Vehicles may experience accelerated brake pad and rotor wear. Inspect for rear axle shaft c-clip presence, install c-clip if necessary.
18027
18027 - Customer Satisfaction Program. Certain vehicles may have been built with a connector between the electric power steering motor and torque sensor that has a potential for fretting corrosion. If this condition exists, power steering may be lost, and the driver may experience unanticipated increased steering effort as the vehicle reverts to manual steering. A chime will also sound in the vehicle, and a ?Service Power Steering? message will appear on the Driver Information Center (DIC). Manual steering functionality will be maintained but will require additional effort, particularly at lower speeds. Dealers are to replace the complete power steering rack assembly.
PIT5099C
This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.
PIC5953D
This Preliminary Information communication provides information to the technician about vehicles that may have an issue when using Bluetooth voice recognition with an iPhone. Technician should work with the customer to insure the phone contacts to not have any Emojis loaded to any contact.
PIT5399A
This Preliminary Information communication provides information to the technician about connectivity concerns when connecting an Apple device via USB cord. Technician should insure the customer is using an original equipment manufacturer Apple USB cable.
PIT5509D
This Preliminary Information communication provides information to the technician on how to diagnose and repair vehicle that may have a "Check Trailer Wiring" or "Service Trailer Brake System” message on the Driver Information Center when a trailer is connected to the vehicle. Diagnostic Trouble Code C1114 set in the Chassis Control Module. Chassis Control Module has to determine the type of trailer brake system that is being used. The Chassis Control Module can be sensitive to a variety of trailer wiring issues. The technician will need to make a trailer tester using Electric Trailer Brake Magnets and 7-way trailer connector to determine if it is a vehicle or trailer issue. If the concern is not duplicated with the tester installed, the vehicle is operating correctly and the focus should be on the trailer wiring or 7 way connector.
PIP5569
This Preliminary information communicates to the dealer an issue where the vehicle's engine may crank over unprompted and not start afterward. This is the result of hooking up the Active Fuel Injector Tool incorrectly on vehicles equipped with a direct fuel injection system. This Preliminary information instructs the dealer ofa repair kit they received that will prevent this issue when installed correctly.
18NA141
This informational bulletin provides information on Audio Volume Stuck High or Low with No DTCs and that this is a normal characteristic.
PIP5303B
This Preliminary Information communication provides information to the technician about vehicles with a flashing or solid malfunction indicator lamp with a misfire, rough idle, or a cruise engagement bump has too much feel. Technician may find diagnostic trouble code of P0326 or P0331. Reprogram the engine control module and the transmission control module with the latest calibration.
1208132001E
This informational bulletin explains to the dealer how to cover a possible customers mistake when a fuse has been blown.
18NA125
This informational bulletin provides information for engine oil life monitor operation calculation.
PI0754C
This PI bulletin provides information on Rear and Side Tempered Glass Spots (Quench Marks) and they are normal characteristic.
080730035C
This bulletin provides information on the harmful effects of water or ethylene glycol in transmission fluid.
PI0281G
This preliminary informational bulletin provides information to dealership personnel which may be helpful when addressing underbody component corrosion with customers.
130089010B
This informational bulletin provides information to dealership personnel on policies regarding a Product Assistance Claim (PAC) within the Courtesy Transportation Assistance Program.
060089031E
This informational bulletin provides information on OEM and Remanufactured Engine and Automatic Transmission/Transaxle Identification.
110849001W
This technical bulletin provides information on Transport Mode On Message Displayed in Driver Information Center (DIC) and/or Battery Light is Flashing and the procedures to turn the transport mode message on and off.
010310003Q
This bulletin contains information for the new tires that the vehicle is equipped with and that they are covered by General Motors against defects in material or workmanship under the New Vehicle Warranty (in Canada, the Base Warranty Coverage). For vehicles within this warranty period, defective tires will be replaced on a pro rata adjustment basis according to the published distance-based schedule.
16NA079
Audio speaker sound quality is poor, has a buzzing sound or rattles while listening to the radio or other music source.
000089027J
This informational bulletin provides information to dealership personnel on properly eliminating unwanted odors in vehicles.
PIP4112S
This Preliminary Information communication provides information to the technician of a complaint of a sag or hesitation when accelerating. The concern is present when coasting at low speeds of less than 15 miles per hour and then aggressively applying the throttle, or after making a hard stop followed by an aggressive throttle. This concern may also be present while crusing at highway speeds and then an aggressive increase in throttle.This is considered normal operation of the vehicle the throttle is delayed and opened slowly up to .7 seconds to help minimize driveline lash and clunking or will have approximately .5 seconds of zero torque to allow the transmission to shift to downshift.
110089002C
This informational bulletin was created to inform that any accessories that are installed from the GM factory will be covered under the standard vehicle warranty and dealer installed accessories will be covered for a full year (12 months).
030089006P
This informational bulletin provides the dealership with how to prep a vehicle for delivery to the customer to aid in higher CSi scores.
PIT5363D
This Preliminary Information communication provides information to the technician about vehicles that may have a click or tick noise heard inside cab with engine running.Technician may find the engine or High Pressure Fuel Pump tick noise that is very loud in the cab of the truck.Comparison with another truck having the same powertrain could show the other truck is quieter.Technician will install an acoustic seal that may be missing or dislodged.Update extends to all engines and all model years.
17NA215
This technical bulletin provides a procedure to properly reprogram an onstar module to correct a condition of Red LED, No WiFi Operation, and/or Limited OnStar® Module Functionality After OnStar Module Replacement for Another Condition.
PIP5529A
This Preliminary information communicates additional diagnosticsand repairto assist in resolving a malfunction indicator lampillumination due to any combination of diagnostic trouble codes P0068 P0101 P0106 P0171 P0131 P0137 P0324 P0326 P0331 P0506.
090604015C
This informational bulletin provides a revision for 09-06-04-015B (Vehicles Sitting Outside on Dealer Lots for Extended Periods with Hard Start/No Start Condition) to add the 2015-2018 model years.
PIP5095E
This Preliminary Information communication provides information to the technician about vehicles that have a Service Engine Soon and may also have an oil or coolant leak. Technician may find coolant or oil in a spark plug tube. If the Spark Plug Tube is leaking and it is determined that the oil or coolant is not coming from a leak above the spark plug then replace the cylinder Head, spark plug and coil.
PIP5331F
This Preliminary Information communication provides information on a rattle, tick, or knock type noise. Any drivability concerns they should be addressed prior to the following diagnostic progression. A sound file or video with sound of the noise needs to be made prior to dis-assembly to help isolate to one area in the engine. There are four different steps to diagnosis the concern. This communication was updated to include the 2017 and 2018 model year.
090604026N
This informational bulletin provides information on identifying Non-GM Engine Calibrations for Gasoline Engines using the Tech 2 or GDS 2 9U.S. and Canada
110089005L
This warranty administration bulletin provides information on Dealer Empowerment Labor Operations and Customer Enthusiasm.
PIT5420E
This Preliminary Information communicatesinformation to the technician about vehicles that may have a water rush or gurgle type noise from the center dash area. Engineering is aware of the concern and it is under investigation.Inspect the system for coolant leaks and proper coolant level.No other repairs are to be performed at this time.
PIP4670E
This Preliminary Information communication provides information to the technician about a no start or another concern after swapping an Engine Control Module or other modules from one vehicle to another. The Global Architecture electrical system associated with these vehicles does not allow controller swaps between vehicles.
030603004W
This warranty administration bulletin provides policy information on the requirements for battery testing and warranty replacements.
060601010D
This informational bulletin explains how the catalytic converters may need an inspection, cleaning or replacement if debris have entered the exhaust system.
PIC5891E
This Preliminary Information communication provides information to the technician about vehicles that the voice recognition is inoperative. Technician will need to toggle through all languages then back to the desired language.
150603001D
This informational bulletin provides information to diagnose batteries that have set for a long period of time and/or cold weather climates and testing those batteries.
16NA159
This technical bulletin provides a procedure for inspecting and/or re-adjusting both (inner and outer) intermediate steering shafts boots to illuminate a squeak, buzz and/or rubbing noise coming from the steering column area
PIP5226B
This Preliminary Information communication provides information to the technician about finding needle bearings during an oil change. Technician will gain access to the roller rockers to inspect them. Only replace the roller rocker that is missing needle bearings. Be sure to clean the oil drains to retrieve the needle bearings. Each roller rocker has 66 bearings.
PIP5549
This Preliminary information communicates a diagnostic trail to a likely conclusion for lean codes on these vehicles.
PIP5331E
This Preliminary Information communication provides information on a rattle, tick, or knock type noise. Any drivability concerns they should be addressed prior to the following diagnostic progression. A sound file or video with sound of the noise needs to be made prior to dis-assembly to help isolate to one area in the engine. There are four different steps to diagnosis the concern. This communication was updated to include the 2017 and 2018 model year.
PIT3271H
This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles. General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.
PIT5233D
This Preliminary Information communication provides information to the technician about vehicles that may have hard or unable to rotate ignition key concern. When the concern is present the steering wheel will need to be rotated in either direction to alleviate the pressure between the steering column lock pin and lock plate. Please communicate to the customer this condition is a normal operating characteristic of their vehicle.
PIP5540A
This Preliminary information communicates to the technician the need to inspect the induction system for potential icing issues in very cold ambient temperatures. To allow the ice to melt so that it can be drained from the related components. That any of the listed DTC's may set with or without poor engine performance.
100864002D
This warranty bulletin explains how to determine if an outside mirrior was damaged by the customer and what is considered warranty and non-warranty.
050851001I
This information bulletin provides a procedure on how to remove the paint stain that may present itself under the shipping film.
PI0653E
This preliminary informational bulletin provides information on Damaged, Disassembled or Improperly Packaged Turbochargers Returned to Warranty Part Center.
060089026N
This warranty bulletin provides labor operation numbers for customer concerns that cant be duplicated.
010310003P
This bulletin contains information for the new tires that the vehicle is equipped with and that they are covered by General Motors against defects in material or workmanship under the New Vehicle Warranty (Base Warranty Coverage). For vehicles within this warranty period, defective tires will be replaced on a pro rata adjustment basis according to the published distance-based schedule.
PIP5540
This Preliminary information communicates to the technician the need to inspect the induction system for potential icing issues in very cold ambient temperatures. To allow the ice to melt so that it can be drained from the related components.
050604022O
This informational bulletin provides information on the TOP TIER Detergent Gasoline Licensed Brands and the TOP TIER Diesel Fuel Licensed Brands that are recommended for use in all GM vehicles.
PIC5650D
This Preliminary Information communication provides information to the technician about vehicles that have an intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble Codes B3055, B3060, and/or B3935. Technician should not replace any parts for this concern. If unable to duplicate the concern ask if the customer uses any Radio Frequency Identification Devices when the concern is present. Dealer should also direct their customers to the appropriate section in the Owner manuals that references that the device complies.
PIC5491K
This Preliminary Information communication provides information to the technician about vehicles that have an OnStar system that will not power up. Technician should turn off the ignition and cancel retained accessory power. After the vehicle has powered down remove power to the OnStar module for five minutes. After the power has been removed for five minutes, if the OnStar system is working release the vehicle. If the OnStar system is still inoperative continue with published Service Information diagnostics.
PIT5354B
This Preliminary Information communication advises the technician how to determine if the vehicle is equipped with wireless fidelity. Technician should check the Regular Production Option Code list for (VV4).
PIT5605
This preliminary information shows how to inspect for and correct a rattle from the rear seat latches.
040089015R
This warranty administration bulletin provide policy information on required operating procedures.
16NA075
This Bulletin provides procedures to correct a condition of Power Foldaway Mirror Glass Shake, Flutter at Normal Driving Speeds
000310003W
This warranty administration bulletin provides information on The tires supplied with a new vehicle are covered by General Motors against defects in material or workmanship under the Bumper-to-Bumper New Vehicle Limited Warranty.
16NA175
This technical bulletin provides a procedure to flush and drain fluids for the transmission to eliminate a shake and/or shudder during a light throttle acceleration between 40 and 128 KM/H (25 and 80 MPH) at a steady state.
080730026E
This informational bulletin provides information on Some vehicles may rock or move slightly forward or rearward while in Park at start up after cold soak. This condition may be accompanied by a clunk noise. This is a slight movement that is more often seen visually, rather than felt, when viewed from the outside and using the auto-start feature, if equipped.
070089037L
This warranty administration bulletin provide policy information for courtesy transportation and roadside assistance programs.
PIP4959G
This Preliminary Information communication provides information to the technician with information regarding high misfire rates always on #1 cylinder. A customer may complain of misfires or roughness on cold start up with a P0300 diagnostic trouble code. Technician is to add coolant dye to the system and run the engine through warm up to circulate the dye. Pressurize the cooling system after a cold soak and inspect the cylinder with a bore scope for coolant dye. Dye is used to identify coolant over residual fuel being that might be left in the cylinder. The technician is not to replace the cylinder head as it will not correct this concern. In some cases it is necessary to remove the head for inspection. Do not replace the engine for small surface pock marks or a pitting appearance this is normal and do not connect to coolant passages. Usually if porosity is present there will be a break in the carbon ring. Only replace the engine if true porosity is found. Technician is to call Product Quality Center with the latest version of bulletin 02-07-30-029 if porosity is found and engine replacement is required.
090309001E
This technical bulletin provides a procedure for retorque the lead springs.
120089007A
This informational bulletin provides information on dealer responsibility for cargo carrying capacity labeling and the part numbers for the labels.
150603001C
This informational bulletin provides information to diagnose batteries that have set for a long period of time and/or cold weather climates and testing those batteries.
PIC5839D
This Preliminary Information communication provides information to the technician about vehicles that may have a clock that is slow to update while driving when the clock auto set feature enabled. Dealer should communicate to the customer this condition is a normal operating characteristic of their vehicle.
070089036I
This informational bulletin provides information to dealership personnel on enhancing field product reports with digital pictures.
17NA386
This informational bulletin provides information for the technicians on multi-media infotainment tester (MIT), does not function properly when diagnosing infotainment complaints, which may lead to mis-diagnosis.
010601011J
This informational bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil consumption.
16NA356
This technical bulletin provides a procedure to clear the codes and re-evaluate the XM radio channels to correct a condition of audio muting when listening to some Sirius XM channels but if they change channels they will find others that experience normal audio. This could be due to interference from transmitting sources outside of Sirius XM?s frequency range.
PI1149A
This preliminary information bulletin provides a procedure on how to check for the customer concern of a blank radio with/without audio, by checking the the wiring harness, ECU and reprograming the HMI software update, if the wiring or ECU are not the cause.
17NA142
This informational bulletin provides information on Wireless Charging Module Diagnosis and cell phone compatibility.
PIT5600
This Preliminary Information communication provides information to the technician about vehicles that have raised dents or ripple appearance in the side outer panel of the cargo box around the perimeter of the wheel house opening. Technician should first access the rear of the inner wheelhouse area through the tail lamp cavity and the front of the wheelhouse from under the vehicle, and coat the inner hem of the wheel house to side outer panel with 3M Rust Fighter I. After allowing the 3M Rust Fighter I to dry then apply several coats of Nox Rust X-121B undercoating.
040730013D
This informational bulletin provides information to dealership personnel on automatic transmission shift and engine drivability concerns and/or MIL ON due to aftermarket oil bath air filter use.
16NA158
This bulletin describes the Dealer special tool loan program process.
17NA375
This informational bulletin provides a diagnostic tip for rear vision camera image that is grainy, distorted and/or pixelated
070604019F
This technical bulletin provides repair information for repairing the IP to body harness connector to correct a customer concern for intermittent Malfunction Indicator Lamp (MIL) illuminated with Reduced Engine Power displayed and DTC P2138 set.
PIC3100F
This Preliminary Information communication provides information to the technician about vehicle's odometer appears to be inaccurate relative to a known distance traveled. Technician should obtain a hand-held GPS unit to test the odometer. If a hand held GPS unit is not available, the only other option is to verify the miles traveled using a surveyor's wheel or a dynamometer.
PIP5529
This Preliminary information communicates additional diagnosticsand repairto assist in resolving a malfunction indicator lampillumination due to any combination of diagnostic trouble codes P0068 P0101 P0106 P0171 P0131 P0137 P0324 P0326 P0331 P0506.
PIC5650C
This Preliminary Information communication provides information to the technician about vehicles that have an intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble Codes B3055, B3060, and/or B3935. Technician should not replace any parts for this concern. If unable to duplicate the concern ask if the customer uses any Radio Frequency Identification Devices when the concern is present. Dealer should also direct their customers to the appropriate section in the Owner manuals that references that the device complies.
PIT5492A
This Preliminary Information communication provides information to the technician on how to diagnose and repair vehicles that may have the battery is discharged overnight. Technician will need to inspect X301 for bent pins as shown below. Repair or replace terminals as needed.
PIP5528
This Preliminary information communicates the identification process for High Feature V6 camshafts in re-manufactured engines.
PIC5492F
This Preliminary Information communication provides information to the technician about vehicles that have a Diagnostic Trouble Code B101D-37 history in the Vehicle Communication Interface Module or telematics communication interface control module. Engineering has determined that this code will only display in history on the scan tool and will not cause issues with OnStar system operation.
PIT5353B
This Preliminary Information communication provides information to the technician about what XM offerings are available for vehicles. A dealer or customer can access the website listed below for vehicle specific XM offerings and availability.
070849020M
IPC Odometer Programming Method Quick Reference Guide
140089004D
Information for Fleet Vehicles Ignition Key, Fob and Key Rings Configuration Some Customers are bundling multiple keys, fobs, and key tags together on a single crimped loop or a cable. This practice may result in unintended key rotation, and should be discontinued immediately. The information in this bulletin details the proper configurations for the ignition key, fob, key rings and key tags and applying a QR code sticker or barcode sticker to a key fob.
150089004B
Information Regarding the Differences Between Fluid Leakage and Seepage This bulletin is intended to help identify the differences between what is considered a fluid leak and what is considered seepage. Improper diagnosis may lead to unnecessary component replacement. Use the following information to determine if the condition is normal acceptable seepage or a defective component
150089005A
Essential Tools that Include Consumable Parts (U.S. Only)
16-NA-175
SHAKE AND/OR SHUDDER DURING LIGHT THROTTLE ACCELERATION BETWEEN 40 AND 128 KM/H (25 AND 80 MPH) AT A STEADY STATE.
PIT5236K
This Preliminary Information communication provides information to the technician about vehicles that have a Diagnostic Trouble Code B101D stored in Telematics Communication Interface Control Module. Technician will use Global Diagnostic System 2 to review the Firmware Over-the-Air version. If the Firmware Over-the-Air version on the scan tool equals 6708 the technician will need to contact General Motors Technical Assistance Center for further assistance. If the Firmware Over-the-Air version on the scan tool is lower than 6708 Dealer can order the part thought the Instrument Sales and Service website process.
PIT5585
This Preliminary Information communication provides information to the technician about vehicles that will have an intermittent pop noise from the speakers followed by a reset of the radio and clock. Technician will need to check for Diagnostic Trouble Codes and also check the battery for proper cable connections. Dealer should communicate to the customer that we apologize for this inconvenience and that General Motors is working on a solution for this concern.
17NA307
This informational bulletin provides information of a possible misfire that may happen from incorrect camshafts being installed in the reman engines.
030603004V
This warranty administration bulletin provides policy information on the requirements for battery testing and warranty replacements.
PIP4723C
This Preliminary Information communicates to the dealer the process for downloading or updating operating software for the Tire Pressure Monitor, Active Fuel Injector tester, multi media tester, PICO Scope, GR8 starting/charging tester and Vehicle Data Recorder tools, giving website address and step by step instructions to complete the update.
PIT5074K
This Preliminary Information communication provides information to the technician about the use of J-35616-64B terminal test probe, replacement terminals, and terminated leads. The J-35616-64B is the latest test probe released for checking tension or probing the .64 series terminals. The test probe terminal has been released in the terminal repair kit (J-38125-620H) located in Lear Tray 7 part number 963716-2. There are 5 terminated leads in a package part number is 13505346, which can be ordered through your normal General Motors Customer Care and Aftersales parts channel.
040601029I
This informational bulletin explains the importance of maintaining the vehicle.
100089005G
This warranty admin bulletin explains to the technician additional information may be needed when submitting transactions when doing wiring repairs.
000601012H
This informational bulletin advises the possible issues that may occur using a scotch brite pad or highly abrasive disk on gasket sealing surfaces or reused parts.
PIT5389E
This Preliminary Information communication provides information to the technician about vehicle that may have an OnStar system that has progression tones when pressing the blue or red button. Technician will need to call General Motors Technical Assistance Center with the scan tool data from the OnStar system.
120851002G
This informational bulletin provides technicians and dealership personnel with spray-in bed liner general information and repair procedures.
PIT3099Q
This Preliminary Information communication provides information to the technician about installing General Motors Accessory parts/kits. Technicians should refer to Service Information for information regarding most accessories. Technicians may also contact Partech and/or the Techline Customer Support Center for additional support.
030604017L
This Informational Bulletin provides information on availability of Diesel Fuel additives.
070601016D
This informational bulletin provides information on Internal Engine Noise or Damage After Oil Filter Replacement.
00-06-01-026J
This informational bulletin provides information on Intake Manifold Inspection/Replacement After Severe Internal Engine Damage.
16-NA-380
This Technical bulletin provides a procedure on how to perform a quick test to check if the DPF is the cause of excessive soot from the tailpipe.
13-08-116-001C
The intent of this technical bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for causing multiple customer concerns that do not have other diagnostic methods to identify them.
PIP5375E
This Preliminary Information communication advises the technician that the rear wheel drive manual transmission restriction has ended.
99-08-51-001D
Thins informational bulletin provides information on Paint-less Dent Repair Process.
PIP3423N
This Preliminary Information communication provides information to the technician that Diagnostic Trouble Codes P0016, P0017, P0018, P0019, P0008 or P0009 may be set. Technician will need to inspect for loose timing chains or tensioners. If after following Service Information diagnostics the root cause is not found inspect the reluctor for the crankshaft sensor. If the reluctor has moved then replace crankshaft.
PIP4959F
This Preliminary Information communication provides information to the technician with information regarding high misfire rates always on #1 cylinder. A customer may complain of misfires or roughness on cold start up with a P0300 diagnostic trouble code. Technician is to add coolant dye to the system and run the engine through warm up to circulate the dye. Pressurize the cooling system after a cold soak and inspect the cylinder with a bore scope for coolant dye. Dye is used to identify coolant over residual fuel being that might be left in the cylinder. The technician is not to replace the cylinder head as it will not correct this concern. In some cases it is necessary to remove the head for inspection. Do not replace the engine for small surface pock marks or a pitting appearance this is normal and do not connect to coolant passages. Usually if porosity is present there will be a break in the carbon ring. Only replace the engine if true porosity is found. Technician is to call Product Quality Center with the latest version of bulletin 02-07-30-029 if porosity is found and engine replacement is required.
03-08-46-004Q
This informational bulletin communicates part restriction and ordering process information for OnStar Vehicle Communication Interface Modules (VCIM) (GMNA Only).
PIP5163C
This Preliminary Information communication provides information to the technician about engine block of possible cylinder bore damage, scoring or out of round as the possible cause of engine oil consumption, misfire, cylinder leakage or blow by. Technician will need to inspect the engine for Cylinder damage or scoring, An out of round cylinder bore, Dirt intrusion, and Catalytic Converter failure.
PIT5420D
This Preliminary Information communicatesinformation to the technician about vehicles that may have a water rush or gurgle type noise from the center dash area. Engineering is aware of the concern and it is under investigation.Inspect the system for coolant leaks and proper coolant level.No other repairs are to be performed at this time..
PIT5420D (2)
This Preliminary Information communicatesinformation to the technician about vehicles that may have a water rush or gurgle type noise from the center dash area. Engineering is aware of the concern and it is under investigation.Inspect the system for coolant leaks and proper coolant level.No other repairs are to be performed at this time.
PIC5932B
This Preliminary Information communication provides information to the technician about customers that may complain of various concerns when using Bluetooth components. Technician should use the Preliminary Information to gather information from the customer on their Bluetooth device and the concern they are having before calling General Motors Technical Assistance Center.
04-00-89-015Q
This warranty administration bulletin provide policy information on required operating procedures.
08-08-44-029H
This warranty administration bulletin provide policy information on warranty and policy exchange program for electronic products for U.S. and Canada dealers only.
04-00-89-015P
This warranty administration bulletin provide policy information on required operating procedures.
06-03-09-004I
This technical bulletin provides a procedure to apply grease to the leaf springs to correct a condition of a squeak noise from the metals making contact.
11-08-49-001V
This technical bulletin provides information on Transport Mode On Message Displayed in Driver Information Center (DIC) and/or Battery Light is Flashing and the procedures to turn the transport mode message on and off.
17-NA-244
This informational bulletin provides information on Information on How to Prevent Inadvertent Vehicle Starting from Key Fob or OnStar Mobile Application and where to locate the information for future use.
17-NA-242
This informational bulletin provides to the tech the new version of SPS that will prompt warnings when trying to reprogram modules that have been already reprogrammed.
PIE0387A
This engineering information bulletin is ending the need for information from the field on vehicles that have the condition of the accessory floor liner is interfering with either the accelerator or brake pedal assembly.
PIT5444C
This Preliminary Information communication provides information to the technician about the text messaging feature on some newer General Motors infotainment systems. Pair the iPhone to the system then enter the Bluetooth settings menu, select the “i” icon next to the vehicle name in the device and enable show notifications. The text messaging feature will be available on the next ignition cycle. However with iPhones text messages cannot be responded to when using the infotainment system, they can only be received. For android devices pair the phone to the system during the pairing process the phone will ask you to allow the vehicle to access the device contacts. A second question will pop up on the device asking to allow the vehicle to access the message access profile. Both have to be allowed for the text messaging feature to work.
03-03-10-007J
This informational bulletin provides information on the temporary tire flat spotting condition.
16-NA-159
This technical bulletin provides a procedure to inspect and align the intermediate steering shaft inner and outer boots (seal) to correct a customer concern on a squeak and/or rubbing noise coming from the steering column area caused by the inner and/or outer intermediate steering shaft boots (seals) being out of position.
PIP5507B
This Preliminary information communicatesIn ambient temperatures 100F (37.7 C)degrees or higher, DTCs P2635 and/or P018B may set.The vehicle may also exhibit a hesitation or stalling condition.Excessively Hot and sustained ambient temperatures over 100F (37.7 C) degrees Mainly in TX, AZ, UT, NV, CA, NM (could be any state) causingVapor buildup in fuel feed line.Customers can be advised to utilize fuels with octane levels greater than 91, Refrain from extended idleing periods if possible, park vehicles in covered garage.Replacing the fuel pump will not repare this concern.
06-03-09-004H
This technical bulletin provides a procedure to lube the rear leaf springs on vehicles with the condition of a squeak noise originating from the rear of the vehicle.
16-NA-079
This technical bulletin provides multiple procedures to correct conditons related to Audio System Speaker Rattle, Buzz Noise, Poor Sound When Playing Radio or Other Music Source.
PIC5611E
This Preliminary Information communication provides information to the technician about the rear view camera options on the vehicles equipped with rear view camera. The rear view camera brightness can be adjusted on some models while the transmission is in reverse and using the Menu or Select button. To turn off or on the guidelines in the rear view camera, use the radio display Config icon then Display, then the guidelines option.
PIP5507A
This Preliminary information communicatesIn ambient temperatures 100F (37.7 C)degrees or higher, DTCs P2635 and/or P018B may set.The vehicle may also exhibit a hesitation or stalling condition.Excessively Hot and sustained ambient temperatures over 100F (37.7 C) degrees Mainly in TX, AZ, UT, NV, CA, NM (could be any state) causingVapor buildup in fuel feed line.Customers can be advised to utilize fuels with octane levels greater than 91, Refrain from extended idleing periods if possible, park vehicles in covered garage.Replacing the fuel pump will not repare this concern.
PIT5420C
This Preliminary Information communicatesinformation to the technician about vehicles that may have a water rush or gurgle type noise from the center dash area. Engineering is aware of the concern and it is under investigation.Inspect the system for coolant leaks and proper coolant level.No other repairs are to be performed at this time.
PIP5507
This Preliminary information communicatesIn ambient temperatures 100F (37.7 C)degrees or higher, DTCs P2635 and/or P018B may set.The vehicle may also exhibit a hesitation or stalling condition.Excessively Hot and sustained ambient temperatures over 100F (37.7 C) degrees Mainly in TX, AZ, UT, NV, CA, NM (could be any state) causingVapor buildup in fuel feed line.Customers can be advised to utilize fuels with octane levels greater than 91, Refrain from extended idleing periods if possible, park vehicles in covered garage.Replacing the fuel pump will not repare this concern.
15086A
15086A - Customer Satisfaction Program. On certain passenger cars and light duty trucks, equipped with Gen 10 OnStar®, the embedded phone flash memory chip may become corrupted, causing the OnStar® system to become inoperative. Dealers are to replace and program the vehicle communication interface module (VCIM).
PIC5588D
This Preliminary Information communication provides information to the technician on the programming and activation of the OnStar system. For many 2008 and prior model year GM vehicles, the programming is performed using the Tech 2 and the activation is initiated by a Service Programming System. For the 2010 and UP model year vehicles, the OnStar set-up procedure and OnStar Activation request have been combined into a single programming event called OnStar Set-up and Activation in Service Programming System.
PIP5375D
This Preliminary Information communication advises the technician rear wheel drive manual transmissions have been placed on restriction. Dealer will need to contact General Motors Product Quality Center for further assistance.
PIP5216F
This Preliminary Information communication provides information to the technician about vehicles that have a knock noise, seized engine, lower end squeak or squeal from the engine. Technician will inspect the oil control solenoids for metal debris. Also inspect for damage to the cam caps Journals and camshaft journals on the heads. The check the timing chain idler sprockets for stiffness when turning. If any of these instances would be a cause to replace the engine instead of repair.
PIP5348B
This Preliminary Information communication provides information to the technician about vehicles that may have a vibration at idle in gear or at very low speeds. Technician should inspect for a stray nut or debris such as a rock wedged between the rubber and metal portions of the transmission mount. Technician will need to remove the stray debris.
PIT5509C
This Preliminary Information communication provides information to the technician on how to diagnose and repair vehicle that may have a "Check Trailer Wiring" or "Service Trailer Brake System” message on the Driver Information Center when a trailer is connected to the vehicle. Diagnostic Trouble Code C1114 set in the Chassis Control Module. Chassis Control Module has to determine the type of trailer brake system that is being used. The Chassis Control Module can be sensitive to a variety of trailer wiring issues. The technician will need to make a trailer tester using Electric Trailer Brake Magnets and 7-way trailer connector to determine if it is a vehicle or trailer issue. If the concern is not duplicated with the tester installed, the vehicle is operating correctly and the focus should be on the trailer wiring or 7 way connector.
PIT3099P
This Preliminary Information communication provides information to the technician about installing General Motors Accessory pats. Technician can check Service Information for some accessories. Technician can also contact Partect for assistance. Technician can also contact Techline Customer Support Center for programming issues.
00-03-10-002K
This informational bulletin provides information on Chemical Staining, Pitting, Corrosion and/or Spotted Appearance of Chromed Aluminum Wheels.
PI1410B
This preliminary informational bulletin provides information regarding the normal characteristic of instrument panel red brake light intermittently comes on.
00-06-01-012G
This informational bulletin advises the possible issues that may occur using a scotch brite pad or highly abrasive disk on engine surfaces.
05-00-89-029D
This informational bulletin provides information on General Motors Dealership Critical Equipment Requirements and Recommendations.
03-00-89-006N
This informational bulletin provides the dealership with how to prep a vehicle for delivery to the customer to aid in higher CSi scores.
PI1415C
This preliminary informational bulletin provides a procedure to Adjust Lower Rear Striker on Extended Cab to correct a condition of Rear Door Ajar Message, Rear Door Hard to Close, and/or Rattle Noise from Lower Rear Door due to the rear door lower striker being out of position.
04-00-89-015O
This warranty administration bulletin provide policy information on required operating procedures.
17-NA-142
This informational bulletin provides information on Wireless Charging Module Diagnosis.
11-00-89-005K
This warranty administration bulletin provides information on Dealer Empowerment Labor Operations and Customer Enthusiasm.
17-NA-135
This bulletin explains the hill decent controls and how it controls speeds when used.
17-NA-126
This informational bulletin provides information on Non-Design Intent Wheel Lock Nuts and Lug Nuts.
16-NA-355
this informational bulletin provides Information on Using MyBuick, MyCadillac, MyChevrolet, and MyGMC Phone Applications to Control GM Accessory Remote Start Kits.
PI0281F
This preliminary informational bulletin provides information to dealership personnel which may be helpful when addressing underbody component corrosion with customers.
PI1447A
This PI includes information that helps diagnose tips for P0741 This condition may be caused by a damaged turbine shaft front bushing (218). The turbine shaft may also be damaged in the journal area that is in contact with this bushing.
10-08-110-001F
This informational bulletin provides information on proper use of floor mats.
03-06-03-004U
This warranty administration bulletin provides policy information on the requirements for battery testing and warranty replacements.
15-06-03-002F
This informational bulletin provides information on approved warranty part numbers for original equipment batteries
PIP5369B
This Preliminary Information communication provides information to the technician about vehicles that have "Service 4 Wheel Drive" message on the Driver Information Center. Provides the technician with additional information to ensure that the TCCM contains the latest software released to address previous issues, also advises of default action changes. Calls out specific circuits to be inspected to help isolate intermittent codes.
PIP5491
This Preliminary information communicates to the technician when diagnosing intermittent circuit concerns to look at the connector for missing weather pack seals that could allow water intrusion into the connector and lead to corrosion on the terminals.
99-04-20-002J
This informational bulletin provides information on Driveline Clunk Noise and what is acceptable and what is considered normal operations.
12-08-51-002F
This informational bulletin provides technicians and dealership personnel with spray-in bed liner general information and repair procedures.
PIP4112R
This Preliminary Information communication provides information to the technician of a complaint of a sag or hesitation when accelerating. The concern is present when coasting at low speeds of less than 15 miles per hour and then aggressively applying the throttle, or after making a hard stop followed by an aggressive throttle. This is considered normal operation of the vehicle the throttle is delayed and opened slowly up to .7 seconds to help minimize driveline lash and clunking or will have approximately .5 seconds of zero torque to allow the transmission to shift to first gear.
PI0671A
This preliminary information bulletin provides information for diagnosing a power steering fluid leak at the fluid reservoir.
PIE0385B
This engineering information bulletin ends the need for information from the field on vehicles that have the concern of a noisy water pump.
PIT5489C
This Preliminary Information communication provides information to the technician on how to repair vehicles with a rattle or clunk noise from the front of vehicle over bumps. Engineering has released a redesigned lower intermediate shaft for this noise concern. Replace the lower intermediate shaft with the new part number.
17-NA-067
This informational bulletin provides information on On rare occasions, a security code input message with SPS error code E5659, M5304, and/or M5530 may be displayed in TIS2web when the technician is programming any module. If this concern is encountered, the technician should start by ensuring that the module being programmed is not a used module and that the VIN matches on VIN plate, TIS2web programming screen, and GDS2 module identification information screen.
06-08-47-001M
This information bulletin explains the labor operation numbers used for submitting warranty claims and how to setup, and reprogram modules.
03-06-04-017K
This Informational Bulletin provides information on availability of Diesel Fuel additives.
10-00-89-006F
This informational bulletin provides information for dealers how to submit a product information report.
PIT5389C
This Preliminary Information communication provides information to the technician about vehicle that may have an OnStar system that has progression tones when pressing the blue or red button. Technician will need to call General Motors Technical Assistance Center with the scan tool data from the OnStar system.
PIC4935F
This Preliminary Information communication provides information to help the dealership technicians perform a parasitic drain test for the OnStar module. When performing battery parasitic drain test, there may be some confusion as to what the normal power consumption reading should be from the OnStar system.
PIP4723B
This Preliminary Information communicates to the dealer the process for downloading or updating operating software for the Tire Pressure Monitor, Active Fuel Injector tester, multi media tester, PICO Scope, GR8 starting/charging tester and Vehicle Data Recorder tools, giving website address and step by step instructions to complete the update.
PIP5095D
This Preliminary Information communication provides information to the technician about vehicles that have a Service Engine Soon and may also have an oil or coolant leak. Technician may find coolant or oil in a spark plug tube. If the Spark Plug Tube is leaking and it is determined that the oil or coolant is not coming from a leak above the spark plug then replace the cylinder Head, spark plug and coil.
GCUS-3-848
44180 02 - Customer Satisfaction. Certain vehicles may have key codes which were inappropriately handled by a third party which could increase the risk of vehicle theft. Dealers are to replace all applicable keys and lock cylinders with new key configurations.
PIC3278G
This Preliminary Information communication provides information to the technician the steps needed to diagnose and repair the vehicles that may have unwanted or phantom phone calls. Technician will need to determine what type of call the customer is having that is unwanted. The vehicle may receive an incoming call just like any other phone. Typically the customer will hear the phone ringing in the vehicle. This scenario also includes incoming Bluetooth calls. One type of unwanted call can be made if the key pad is faulty the OnStar system will try to make a blue button call for shorted voltage in the circuits. The OnStar module could have an internal fault and produce a ″Phone Unavailable″ audio message also it may have a Diagnostic Trouble Code U1500 or B1000. Refer to diagnostics for the Diagnostic Trouble Code making sure to follow any applicable Bulletins or Preliminary Information sheets. A “Ready” or “OnStar ready” audio message heard while driving. In some cases it has been found that the customer is inadvertently pressing the ″push to talk″ button on the steering wheel controls. On rare occasions, other issues in the steering column or Steering Wheel Control system may induce this concern.
PIC4801H
This Preliminary Information communication provides information to the technician on how to diagnose and repair vehicles that may have an OnStar Turn-By-Turn Navigation the system that is inoperative. Technician verifies there are no Diagnostic Trouble Codes are present in the Antilock Braking System and Vehicle Communication Interface Module of the vehicle. If no Diagnostic Trouble Codes found call OnStar using the Blue button on the OnStar key pad and ask the advisor for a turn by turn route. Also make a OnStar personal call and a call into the vehicle. If normal diagnostics do not lead to a resolution technician will need to call General Motors Technical Assistance Center for further assistance.
PIC5959C
This Preliminary Information communication provides information to the technician about vehicle that has no XM audio on certain channels but XM channel info is displayed. Technician will need to contact XM and deactivate and activate the module.
PIP5375C
This Preliminary Information communication advises the technician rear wheel drive manual transmissions have been placed on restriction. Dealer will need to contact General Motors Product Quality Center for further assistance.
PIC5588C
This Preliminary Information communication provides information to the technician on the programming and activation of the OnStar system. For many 2008 and prior model year GM vehicles, the programming is performed using the Tech 2 and the activation is initiated by a Service Programming System. For the 2010 and UP model year vehicles, the OnStar set-up procedure and OnStar Activation request have been combined into a single programming event called OnStar Set-up and Activation in Service Programming System.
02-00-89-002Q
This informational bulletin provides information for dealers/technicians on when and how to submit a field product report.
PIP5331D
This Preliminary Information communication provides information on a rattle, tick, or knock type noise. Any drivability concerns they should be addressed prior to the following diagnostic progression. A sound file or video with sound of the noise needs to be made prior to dis-assembly to help isolate to one area in the engine. There are four different steps to diagnosis the concern. This communication was updated to include the 2017 model year.
PIP5217B
This Preliminary Information communication provides information to the technician about vehicles that may have a service 4 wheel drive message and the transfer case is stuck in neutral. Technician may find Diagnostic Trouble Code C0398 set in the Transfer Case Control Module. Technician should verify if the vehicle was dinghy towed the vehicle using the owner’s manual procedure. If the vehicle has a C0398 after this type of procedure then performing SUB15304 will correct the condition.
01-03-10-003O
This bulletin contains information for the new tires that the vehicle is equipped with and that they are covered by General Motors against defects in material or workmanship under the New Vehicle Warranty (Base Warranty Coverage). For vehicles within this warranty period, defective tires will be replaced on a pro rata adjustment basis according to the published distance-based schedule.
07-06-04-025L
This informational bulletin provides information on Clicking/Ticking Sound/Noise Heard During Cold Start and that this should be considered a normal characteristic.
PIP5029H
This Preliminary Information communication provides information to the technician about vehicles that have a Malfunction Indicator Lamp on or engine misfire, rough idle, extended crank, or crank no start in some cases. Technician will need to perform published Service Information diagnostics. If technician finds carbon, an upper engine and valve cleaning should be performed. Update added part numbers for the cleaner and model years.
PIP5338A
This Preliminary Information communication provides information to the technician about vibration complaints that are one of the most challenging complaints to accurately diagnose and repair. Technician will need to use Pico Oscilloscope Diagnostic Kit to effectively diagnosis vehicles. Technician should drive the vehicle will using the Pico Oscilloscope to record data. After the data is recorded it should be reviewed to determine the root cause of the concern. If a repair attempt made the concern better but not eliminated or had no affect at all, and are requesting assistance from General Motors Technical Assistance Center record another Pico file and save it to the computer. After the new Pico Oscilloscope data has been saved email the data to General Motors Technical Assistance Center in the subject line include “Vibration” “Business Associate Code” and the last 8 of the Vehicle Identification Number.
PIP4902J
This Preliminary Information communication provides information to the technician that General Motors Technical Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.
PIP5375B
This Preliminary Information communication advises the technician rear wheel drive manual transmissions have been placed on restriction. Dealer will need to contact General Motors Product Quality Center for further assistance.
PIT5321A
This Preliminary Information communication provides information to the technician about vehicles that have a missing trim piece under the hood on the left side. Dealer should communicate to the customer this condition is a normal build characteristic of their vehicle.
PIT3227M
This Preliminary Information communication provides information to the technician about vehicles that may have slack in one of the tailgate cables. Technician should not replace any parts for this concern. Please communicate to the customer this condition is a normal operating characteristic of their vehicle.
15-06-03-002E
This informational bulletin provides information on approved warranty part numbers for original equipment batteries
08-03-10-006F
This technical bulletin provides a procedure on how to clean and resurface wheel bead seats. for vehicles that have the condition of Tire Slowly Goes Flat, Tire Air Loss, Low Tire Pressure Warning Light Illuminated, Aluminum Wheel Bead Seat Corrosion (Clean and Resurface Wheel Bead Seat)
GCUS-3-814
44180 01 - Customer Satisfaction - Certain vehicles may have key codes which were inappropriately handled by a third party which could increase the risk of vehicle theft. Dealers are to replace all applicable keys and lock cylinders with new key configurations.
11-08-49-001U
This technical bulletin provides information on Transport Mode On Message Displayed in Driver Information Center (DIC) and/or Battery Light is Flashing and the procedures to turn the transport mode message on and off.
03-08-46-004S
This informational bulletin provides information on OnStar® VCIM is currently restricted parts. By working closely with our dealers and technicians, through the part restriction process, the General Motors team will gain a better understanding of any field concerns that may develop.
PIC5759B
This Preliminary Information communication provides information to the technician about vehicles that have a message on the radio ?maximum number of phones are currently paired to the vehicle?. Dealer should advise the customer this is normal operation of the vehicle due to the maximum number of five phones can be paired to a vehicle.
PIT4733K
This Preliminary Information communication provides information to the technician that customers may inquire as to the availability of OnStar bluetooth on their vehicle. Technician should be advised that Vehicles with Regular Production Option Code (UPF or UWE) offer Bluetooth through the OnStar system.
PIT5233C
This Preliminary Information communication provides information to the technician about vehicles that may have hard or unable to rotate ignition key concern. When the concern is present the steering wheel will need to be rotated in either direction to alleviate the pressure between the steering column lock pin and lock plate. Please communicate to the customer this condition is a normal operating characteristic of their vehicle.
99-00-89-019O
This informational bulletin provides information for the (GWM) and (WPC) on parts return program.
PIC4541F
This Preliminary Information communication provides information to the technician with a diagnostic tip for the OnStar back-up battery failure. Technician may find Diagnostic Trouble Code B1446 or B1447 and the OnStar LED is red. Technician should never disconnect the main vehicle battery or remove the OnStar fuse with the ignition key in any position other than off.
PIT5236J
This Preliminary Information communication provides information to the technician about vehicles that have a Diagnostic Trouble Code B101D stored in Telematics Communication Interface Control Module. Technician will need to ensure campaigns 14395 or 15086 are completed. Technician will need to use Global Diagnostic System 2 and gather information and contact General Motors Technical Assistance Center for further assistance.
07-08-49-020L
This informational bulletin provides information for the IPC odometer programming method quick reference guide.
08-08-44-015H
This informational bulletin provides information on Inappropriate Warranty Claims Submitted for Damaged Radios and IPCs
99-00-89-019N
This informational bulletin provides information for the (GWM) and (WPC) on parts return program.
PIC5492E
This Preliminary Information communication provides information to the technician about vehicles that have a Diagnostic Trouble Code B101D-37 history in the Vehicle Communication Interface Module or telematics communication interface control module. Engineering has determined that this code will only display in history on the scan tool and will not cause issues with OnStar system operation.
01-03-10-003N
This bulletin contains information for the new tires that the vehicle is equipped with and that they are covered by General Motors against defects in material or workmanship under the New Vehicle Warranty (Base Warranty Coverage). For vehicles within this warranty period, defective tires will be replaced on a pro rata adjustment basis according to the published distance-based schedule.
05-03-08-002H
This informational bulletin provides information to dealership personnel on diagnosis and replacement of shock absorber and strut due to fluid leak.
02-00-89-002P
This informational bulletin provides information for dealers/technicians on when and how to submit a field product report.
05-00-89-055F
This warranty administration bulletin provide policy information for GM dealer empowerment program and goodwill procedures.
PIT5354A
This Preliminary Information communication advises the technician how determine if the vehicle is equipped with wireless fidelity. Technician should check the Regular Production Option Code list for (VV4).
PIT3099N
This Preliminary Information communication provides information to the technician about installing General Motors Accessory pats. Technician can check Service Information for some accessories. Technician can also contact Partect for assistance. Technician can also contact Techline Customer Support Center for programming issues.
16-NA-195
This technical bulletin provides a procedure to replace a fuel pump and seal the front seam of the pickup box to correct a customer concern on fuel odor, fuel leak or fuel weeping from the top of the fuel tank.
PIP5163B
This Preliminary Information communication provides information to the technician about engine block that have a possible cylinder bore damage, scoring or out of round as the possible cause of engine oil consumption, misfire, cylinder leakage or blow by. Technician will need to inspect the engine for Cylinder damage or scoring, an out of round cylinder bore, Dirt intrusion, and Catalytic Converter failure.
11-00-89-004B
This warranty administration bulletin provide policy information on the change in product field action customer reimbursement procedure.
PIE0387
This engineering information bulletin is requesting information from the field on vehicles that have the condition of the accessory floor liner is interfering with either the accelerator or brake pedal assembly.
06-08-64-001D
This Informational bulletin describes warranty part reviews where door glass had chips or scratches.
16-NA-107
This Technical Bulletin provides a fix to reprogram the radio for vehicles that may experience any of the following conditions: DTC U0184 Set, Radio Inoperative, Blue Screen, AM Clipping Noise, HD On/Off Status Not Retained in Stations, Time Lag on Transitions, No Audio with Internal Amp, Park Assist Symbol Position Wrong in Rear View Camera
01-03-10-003M
This bulletin contains information for the new tires that the vehicle is equipped with and that they are covered by General Motors against defects in material or workmanship under the New Vehicle Warranty (Base Warranty Coverage). For vehicles within this warranty period, defective tires will be replaced on a pro rata adjustment basis according to the published distance-based schedule.
00-03-10-003V
This warranty administration bulletin provides information on The tires supplied with a new vehicle are covered by General Motors against defects in material or workmanship under the Bumper-to-Bumper New Vehicle Limited Warranty.
11-08-49-001T
This technical bulletin provides information on Transport Mode On Message Displayed in Driver Information Center (DIC) and/or Battery Light is Flashing and the procedures to turn the transport mode message on and off.
PIE0385A
This engineering information bulletin is requesting information from the field on vehicles that have the concern of a noisy water pump.
PIT5389B
This Preliminary Information communication provides information to the technician about vehicle that may have an OnStar system that has progression tones when pressing the blue or red button. Technician will need to contact General Motors Technical Assistance Center with the scan tool data from the OnStar system.
04-06-04-051E
This informational bulletin provides information for maintenance cleaning of the fuel injectors.
04-06-04-051D
This informational bulletin provides information for maintenance cleaning of the fuel injectors.
PIT5525
This Preliminary Information communication provides information to the technician about vehicles that have poor air conditioning performance above 80 Degrees Fahrenheit. Technician will need to ensure that the system charge is correct. Technician should be advised that engineering has determined that there may be two issues that could cause the concern. First the technician will need to monitor the High and low pressure with manual gauges and Global Diagnostic System 2 monitoring the AC Compressor Solenoid Commanded % in the ECM /HVAC data. If the pressures start to equalize but the Commanded Compressor % returns to 100%, turn off the Air Conditioning using the switch and then turn it back on or shut off the engine and restart it. If system begins to blow cold again and the gauges recover to normal, replace the Air Conditioning compressor. Second the technician should monitor and record the Heater-Vent-Air Conditioning readings. If it is found most of these readings are in specification but the low side pressure is at the low end of that specification and the Evaporator Air Temperature Sensor reads approximately 10 degrees or more higher than the technician should infrared thermometer measure the temperature of the 2 locations, about 2 inches in from the edge of the core of the condenser. f there a difference of more than 10 degrees Fahrenheit top to bottom, replace the condenser.
040604051D
This informational bulletin provides information for maintenance cleaning of the fuel injectors.
PIE0385
This engineering information bulletin is requesting information from the field on vehicles that have the concern of a noisy water pump.
PIT5236H
This Preliminary Information communication provides information to the technician about vehicles that have a Diagnostic Trouble Code B101D stored in Telematics Communication Interface Control Module. Technician will use Global Diagnostic System 2 to review the Firmware Over-the-Air version and the OnStar Customer Identifier and contact General Motors Technical Assistance Center for further assistance.
150603002D
Original Equipment Batteries Part Number and ACDelco Replacement Battery Approved Warranty Part Numbers
150603002C
This informational bulletin provides information on approved warranty part numbers for original equipment batteries
16NA355
this informational bulletin provides Information on Using MyBuick, MyCadillac, MyChevrolet, and MyGMC Phone Applications to Control GM Accessory Remote Start Kits.
PIT5383C
This Preliminary Information communication provides information to the technician about vehicles with various Heater-Vent-Air Conditioning blower mode or temperature issues. Technician will need to reprogram the Heater-Vent-Air Conditioning control module using Tis2Web and Service Programming System.
030603004S
This warranty administration bulletin provides policy information on the requirements for battery testing and warranty replacements.
030603004T
Battery Testing and Warranty Replacement Requirements (North America ONLY)
040089015N
This warranty administration bulletin provide policy information on required operating procedures.
GCUS-3-716
16019 - Customer Satisfaction Program. Some vehicles may have a condition in which a crack in the heating and cooling module temperature door control shaft may form and result in inconsistent air discharge temperature control. If the shaft cracks, the air discharge temperature may be up to 33 degrees Fahrenheit (20 degrees Celsius) cooler than the requested values, depending on the HVAC mode selected. Inspect the temperature valve control shaft for cracks. If the shaft is intact, install a reinforcing clamp around the temperature valve shaft to prevent the shaft from cracking. If more than one crack is present, replace the temperature control valve.
080730026D
This informational bulletin provides information on Some vehicles may rock or move slightly forward or rearward while in Park at start up after cold soak. This condition may be accompanied by a clunk noise. This is a slight movement that is more often seen visually, rather than felt, when viewed from the outside and using the auto-start feature, if equipped.
16NA343
This technical bulletin provides a procedure to reprogram the ECM if the code is set due to customers driving habits.
050604022N
This informational bulletin provides information on the top tier fuels that are recommended in GM vehicles.
090089002N
This informational bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles before sold (prepping) to the customer.
100844006D
This Informational Bulletin provides information for customers to report Missing or Inaccurate navigation Radio Map Disc information.
140089004C
The information in this bulletin details the proper configurations for the ignition key, fob, key tags and key rings and applying a QR code sticker or barcode sticker to a key fob.
00-03-10-003U
This warranty administration bulletin provides information on The tires supplied with a new vehicle are covered by General Motors against defects in material or workmanship under the Bumper-to-Bumper New Vehicle Limited Warranty.
05-08-44-024E
This informational bulletin provides information on return or reimbursement of customer owned CDs, DVDs or Navigation Discs .
07-00-89-037J
This warranty administration bulletin provide policy information for courtesy transportation and roadside assistance programs.
08-08-44-029G
This warranty administration bulletin provide policy information on warranty and policy exchange program for electronic products for U.S. and Canada dealers only.
09-00-89-008C
This Warranty Admin bulletin provides retail and wholesale service personnel with the policies/procedures and the warranty transaction submission procedures that support the Personal Property Damage process.
PIP5282A
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN ABOUT THE CALCULATION AND OPERATION OF THE ENGINE OIL LIFE MONITOR. THE MONITOR CALCULATES THE PERCENT OF OIL LIFE REMAINING, BASED ON 3 PATHWAYS. THE FIRST PATHWAY FOR OIL LIFE CALCULATION IS ENGINE REVOLUTIONS. THE SECOND PATHWAY FOR OIL LIFE CALCULATION IS THE MILEAGE FORM THE LAST REST FOR ALL GENERAL MOTORS POWERTRAINS EXCEPT THE VOLT. THE THIRD PATHWAY FOR OIL LIFE CALCULATION IS THE AMOUNT OF TIME THE OIL IS IN THE ENGINE. THE VOLT USES A 2 YEAR TIMER INSTEAD OF 1 YEAR. IT ALSO USES THE ENGINE REVOLUTION COUNTER. IT DOES NOT USE THE MILEAGE PATHWAY TO COUNT DOWN.
09-00-89-016E
This warranty nonadministrative bulletin provides information on the proper use of the labor op 0600014.
11-00-89-005J
This warranty administration bulletin provides information on Goodwill Tools, Customer Enthusiasm, and Policy Guidelines.
02-08-98-002G
This informational bulletin provides information on new tools used for the Hem Flanges and how to repair and seal the flanges when the repairs are done.
08-08-44-015G
This informational bulletin provides information on Inappropriate Warranty Claims Submitted for Damaged Radios and IPCs
01-00-89-010L
This informational bulletin provides information on comebacks prevention information and using customer concern verification sheets (CCVS).
PIT5363C
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT VEHICLES THAT MAY HAVE A CLICK OR TICK NOISE HEARD INSIDE CAB WITH ENGINE RUNNING. TECHNICIAN MAY FIND THE ENGINE OR HIGH PRESSURE FUEL PUMP TICK NOISE THAT IS VERY LOUD IN THE CAB OF THE TRUCK. COMPARISON WITH ANOTHER TRUCK HAVING THE SAME POWERTRAIN COULD SHOW THE OTHER TRUCK IS QUIETER. TECHNICIAN WILL INSTALL AN ACOUSTIC SEAL THAT MAY BE MISSING OR DISLODGED.
07-08-49-020K
This informational bulletin explains the programming method quick reference guide for the IPC Odometer.
PIC6193B
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT VEHICLES THAT THE RADIO WILL NOT SAVE XM FAVORITES. TECHNICIAN WILL NEED TO REPLACE THE RADIO TO ADDRESS THE CONCERN.
01-03-10-003L
This GM of Canada New Vehicle Tire Warranty Program and GWM Transaction Submission Information Bulletin provides information for the new tires that the vehicle are equipped with and that they are covered by General Motors against defects in material or workmanship under the New Vehicle Warranty (Base Warranty Coverage) and for vehicles within this warranty period, the defective tires will be replaced on a pro rata adjustment basis. It also provides GWM Transaction information.
PIC5491J
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT VEHICLES THAT HAVE AN ONSTAR SYSTEM THAT WILL NOT POWER UP. TECHNICIAN SHOULD TURN OFF THE IGNITION AND CANCEL RETAINED ACCESSORY POWER. AFTER THE VEHICLE HAS POWERED DOWN REMOVE POWER TO THE ONSTAR MODULE FOR FIVE MINUTES. AFTER THE POWER HAS BEEN REMOVED FOR FIVE MINUTES, IF THE ONSTAR SYSTEM IS WORKING RELEASE THE VEHICLE. IF THE ONSTAR SYSTEM IS STILL INOPERATIVE CONTINUE WITH PUBLISHED SERVICE INFORMATION DIAGNOSTICS.
PIT5384B
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT VEHICLES THAT MAY HAVE THE ONSTAR WIRELESS FIDELITY INOPERATIVE. TECHNICIAN WILL NEED TO CONTACT GENERAL MOTORS TECHNICAL ASSISTANCE CENTER WITH A SCAN TOOL CONNECT TO THE VEHICLE FOR FURTHER ASSISTANCE.
PIC6073C
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT THE MEDIA ORIENTED SYSTEMS TRANSPORT BUS DIAGNOSTIC TOOL KIT (EL-51578) HAS BEEN RELEASED TO HELP DIAGNOSE ANY OF THE MEDIA ORIENTED SYSTEMS TRANSPORT BUS CONCERNS. THE KIT CONTAINS HEADER CONNECTORS THAT ARE INSTALLED TO BYPASS MEDIA ORIENTED SYSTEMS TRANSPORT BUS MODULES. THE BYPASS CONNECTOR ALSO CONTAINS A TERMINAL FOR VERIFYING MEDIA ORIENTED SYSTEMS TRANSPORT CONTROL CIRCUIT VOLTAGES. TECHNICIAN SHOULD REVIEW MEDIA ORIENTED SYSTEMS TRANSPORT BUS DESCRIPTION AND OPERATION AND DIAGNOSTIC TROUBLE CODE U0028 DIAGNOSTIC PROCEDURES.
PIP5029G
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT VEHICLES THAT HAVE A MALFUNCTION INDICATOR LAMP ON OR ENGINE MISFIRE, ROUGH IDLE, EXTENDED CRANK, OR CRANK NO START IN SOME CASES. TECHNICIAN WILL NEED TO PERFORM PUBLISHED SERVICE INFORMATION DIAGNOSTICS. IF TECHNICIAN FINDS CARBON, AN UPPER ENGINE AND VALVE CLEANING SHOULD BE PERFORMED.
PIP5420
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT VEHICLES THAT HAVE A SPARK KNOCK NOISE ON SLIGHT ACCELERATION AND THAT THIS CONDITION MAY BE MORE NOTICEABLE UPHILL OR WHILE UNDER LOAD, AND THAT DIAGNOSTIC TROUBLE CODE P0326 MAY BE STORED IN HISTORY AS WELL. DEALER SHOULD ROAD TEST THE VEHICLE TO DUPLICATE THE CONCERN AND IF IT CAN BE DUPLICATED CAPTURE A SESSION FILE WITH GLOBAL DIAGNOSTICS SYSTEM 2 AND CONTACT GENERAL MOTORS TECHNICAL ASSISTANCE TO OPEN A CASE AND UPLOAD THE FILE. TECHNICIAN MAY THEN CLEAR THE CODES AND RELEASE THE VEHICLE TO THE CUSTOMER, NOTIFYING THEM THAT THE USE OF PREMIUM FUEL MAY TEMPORARILY CORRECT THE CONDITION.
16-NA-284
This technical bulletin provides a procedure to reprogram the ECM to correct the condition of a rough idle/stalling on first start, then engine runs smooth after second start.
05-00-89-072D
This informational Bulletin provides Do's and Don'ts for maximizing gasoline engine fuel economy, other various tips and a list of websites for additional information.
16NA241
THIS TECHNICAL BULLETIN PROVIDES A PROCEDURE TO CHECK THE CYLINDERS FOR DAMAGED PISTONS AND DETERMINE IF THE USE OF AFTERMARKET CALIBRATIONS OR PERFORMANCE PARTS MAY BE THE CAUSE.
PIT5074J
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT THE USE OF J-35616-64B TERMINAL TEST PROBE, REPLACEMENT TERMINALS, AND TERMINATED LEADS. THE J-35616-64B IS THE LATEST TEST PROBE RELEASED FOR CHECKING TENSION OR PROBING THE .64 SERIES TERMINALS. THE TEST PROBE TERMINAL HAS BEEN RELEASED IN THE TERMINAL REPAIR KIT (J-38125-620H) LOCATED IN LEAR TRAY 7 PART NUMBER 963716-2. THERE ARE 5 TERMINATED LEADS IN A PACKAGE PART NUMBER IS 13505346, WHICH CAN BE ORDERED THROUGH YOUR NORMAL GENERAL MOTORS CUSTOMER CARE AND AFTERSALES PARTS CHANNEL
PI1394A
THIS INFORMATIONAL BULLETIN PROVIDES ADDITIONAL INFORMATION ON HOW TO INSTALL PISTONS AND SUGGEST WHAT TOOLS TO USE.
PI0388F
THIS PRELIMINARY INFORMATIONAL BULLETIN PROVIDES A PROCEDURE TO REPOSITION THE FRONT SEAT BELT LATCH PLATE FOR CONCERNS REGARDING THE SEAT BELT WEBBING OR LATCH PLATE COMING TWISTED.
PIP4786C
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT VEHICLES THAT MAY HAVE LOW OIL PRESSURE MESSAGE. TECHNICIAN MAY ALSO FIND A DIAGNOSTIC TROUBLE CODE P0521 IN THE ENGINE CONTROL MODULE. TECHNICIAN SHOULD FOLLOW ALL PUBLISHED SERVICE INFORMATION DIAGNOSIS. WHEN USING A SCAN TOOL IF THE OIL PRESSURE IS LOW BUT THE OIL PRESSURE AT THE OIL FILTER HOUSING IS CORRECT, TECHNICIAN SHOULD INSPECT THE VALVE LIFTER OIL FILTER FOR DEBRIS/SLUDGE THAT COULD BE RESTRICTING OIL FLOW TO THE OIL PRESSURE SENSOR. TECHNICIAN SHOULD REMOVE THE VALVE LIFTER OIL FILTER AND CLEAN IT. IF THE VALVE LIFTER OIL FILTER CANNOT BE CLEANED REPLACE IT.
PIP5342B
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT VEHICLES THAT MAY HAVE SHUDDER OR CHUGGLE WHEN ACCELERATING AT LOW SPEEDS OF 12 TO 15 MILES PER HOUR OR 19-24 KILOMETER PER HOUR IN SECOND GEAR. ALSO SAME SHUDDER OR CHUGGLE WHEN ACCELERATING AT SPEEDS OF 30 TO 40 MPH OR 48-64 KILOMETER PER HOUR, WHEN ACCELERATING IN 6TH GEAR. TECHNICIAN WILL FIRST CHECK LATEST VERSION OF PIP5303 NEW SERVICE CALIBRATIONS FOR THE ENGINE CONTROL MODULE AND TRANSMISSION CONTROL MODULE. THE CALIBRATION UPDATE MAY NOT TOTALLY ADDRESS SHUDDER OR CHUGGLE CONCERNS. THESE CONCERNS ARE DUE TO NORMAL OPERATION OF THE AUTOMATIC TRANSMISSION AND THE TORQUE CONVERTER CLUTCH.
030603004R
THIS INFORMATIONAL BULLETIN PROVIDES INFORMATION ON HOW TO TEST A BATTERY AND WHAT IS NEEDED TO WARRANTY A BATTERY.
140089004B
THIS INFORMATIONAL BULLETIN PROVIDES INFORMATION FOR IGNITION KEY, FOB, KEY TAGS AND KEY RINGS CONFIGURATION FOR VARIOUS VEHICLES AND APPLYING A QR CODE STICKER OR BARCODE STICKER TO THE FOB.
16NA249
THIS INFORMATIONAL BULLETIN EXPLAINS A POSSIBLE NORMAL WHINING NOISE FROM THE BALANCE SHAFT CHAIN IF THE VEHICLE HAS LESS THAN 10,000 MILES ON IT.
070898001B
THIS INFORMATIONAL BULLETIN PROVIDES INFORMATION ON GM DOES NOT APPROVE THE USE OF CLIPPING TO REPAIR COLLISION DAMAGE TO VEHICLES. GM HAS NOT TESTED OR VALIDATED A CLIPPED VEHICLE REPAIR; THEREFORE, GM CANNOT ENDORSE THIS TYPE OF REPAIR OR CONFIRM THE CRASH PERFORMANCE DURING A SUBSEQUENT COLLISION.
PIT5420B
THIS PRELIMINARY INFORMATION COMMUNICATES INFORMATION TO THE TECHNICIAN ABOUT VEHICLES THAT MAY HAVE A WATER RUSH OR GURGLE TYPE NOISE FROM THE CENTER DASH AREA. ENGINEERING IS AWARE OF THE CONCERN AND IT IS UNDER INVESTIGATION. INSPECT THE SYSTEM FOR COOLANT LEAKS AND PROPER COOLANT LEVEL. NO OTHER REPAIRS ARE TO BE PERFORMED AT THIS TIME.
000601012F
THIS INFORMATIONAL BULLETIN PROVIDES INFORMATION TO GM DEALERS ON THE CORRECT CLEANING METHODS WHEN CLEANING ENGINE GASKET SEALING SURFACES.
030604017I
THIS INFORMATIONAL BULLETIN EXPLAINS THE USE OF DIESEL FUEL ADDITIVES IN AN ENGINE, ARE NOT REQUIRED UNLESS THE CUSTOMER DESIRES ADDITIVES TO PREVENT FUEL CONCERNS DEPENDING ON FUEL OR TEMPERATURE RELATED CONDITIONS.
110849001S
THIS TECHNICAL BULLETIN PROVIDES A PROCEDURE TO REMOVE THE TRANSPORT MODE ON MESSAGE DISPLAYED IN THE DIC DUE TO VEHICLES SHIPPED OVER LONG DISTANCES OUTSIDE THE U.S. AND CANADA.
PIC6198A
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN ON STEPS TO PERFORM TO DETERMINE IF THE CUSTOMER'S BATTERY DRAIN CONCERN IS BEING CAUSED BY A KNOWN CONCERN WITH BLUETOOTH CALL TRANSFER OPERATION WHEN EXITING THE VEHICLE. IF THE CONCERN IS DUPLICATED AT THE DEALER WITH THE ONSTAR LED IS STILL GREEN AFTER THE VEHICLE IS TURNED OFF AND THE BLUETOOTH CALL WAS DISCONNECTED. DEALER SHOULD ADVISES THAT ENGINEERING IS AWARE OF THE CONCERN AND IS CURRENTLY INVESTIGATING THE ISSUE.
PIT5489B
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ON HOW TO REPAIR VEHICLES WITH A RATTLE OR CLUNK NOISE FROM THE FRONT OF VEHICLE OVER BUMPS. ENGINEERING HAS RELEASED A REDESIGNED LOWER INTERMEDIATE SHAFT FOR THIS NOISE CONCERN. REPLACE THE LOWER INTERMEDIATE SHAFT WITH THE NEW PART NUMBER.
PIT5423A
Intermittent No Crank.
00-06-01-026H
This informational bulletin provides information on intake manifold inspection/replacement after severe internal engine damage.
16-NA-223
This informational bulletin provides information on installing the correct tires for vehicles with the condition of under hard acceleration at higher speeds, the traction control light will flash. Or, they may come in for ABS or general handling/braking concerns.
00-03-10-006M
THIS INFORMATIONAL BULLETIN PROVIDES GUIDANCE TO GM DEALERS WHEN USING GM APPROVED TIRE FORCE VARIATION MEASUREMENT EQUIPMENT.
PIP5409
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT VEHICLES THAT MAY HAVE A SERVICE ENGINE SOON MALFUNCTION INDICATOR LAMP AND DIAGNOSTIC TROUBLE CODE P16F3 SET IN THE ENGINE CONTROL MODULE. IF IT IS CONFIRMED DIAGNOSTIC TROUBLE CODE P16F3 IS BEING INDUCED BY THE CUSTOMER'S DRIVING HABITS, CLEAR THE DIAGNOSTIC TROUBLE CODE AND REVIEW PROPER VEHICLE OPERATION WITH THE CUSTOMER TO PREVENT THE DIAGNOSTIC TROUBLE CODE FROM RESETTING. ADVISE THE CUSTOMER ENGINEERING IS AWARE OF THIS CONCERN AND IS INVESTIGATING A REPAIR.
11-08-49-001R
THIS TECHNICAL BULLETIN PROVIDES A PROCEDURE TO REMOVE THE TRANSPORT MODE ON MESSAGE DISPLAYED IN THE DIC DUE TO VEHICLES SHIPPED OVER LONG DISTANCES OUTSIDE THE U.S. AND CANADA.
PIP5094A
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN THAT ,WHEN TESTING ANY CIRCUIT FOR OPEN OR RESISTANCE, IT IS IMPERATIVE THAT ALL RELATED TERMINAL PIN FIT AND TENSION BE CHECKED WHEN THE TEST STEPS REQUIRE DISCONNECTION OF THE CONNECTOR OR COMPONENT, PRIOR TO ANY COMPONENT REPLACEMENT. ALWAYS USE THE RECOMMENDED TERMINAL TEST TOOL DURING THESE TESTS.
PIT5322A
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT VEHICLES WITH A HEATER-VENT-AIR CONDITIONING THAT HAS A DELAY WHEN SWITCHING BLOWER SPEED. THIS IS A NORMAL OPERATING CHARACTERISTIC. NO REPAIRS OR PART REPLACEMENTS SHOULD BE PERFORMED FOR THIS CHARACTERISTIC OPERATION.
PIT5323A
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN ABOUT THE NARROWING OF THE BEDRAILS. WHEN INSTALLING A BED RAIL ACCESSORY THE CONCERN IS MADE VISIBLE. THIS IS A CHARACTERISTIC OF THE SLEEK DESIGN OF THE VEHICLE AND NO REPAIR IS NECESSARY. PLEASE COMMUNICATE TO THE CUSTOMER THIS CONDITION IS A NORMAL DESIGN CHARACTERISTIC OF THEIR VEHICLE.
PIT5396B
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN THAT SOME VEHICLE MAY HAVE A WATER LEAK INTO THE CABIN. WATER STAINING MAY BE SEEN IN THE HEADLINER OR WATER MAY BE ON THE FLOOR. TECHNICIAN WILL INSPECT THESE AREAS FOR WATER INTRUSION ROOF DITCH, REAR GLASS, CENTER HIGH MOUNTED STOP LIGHT, WINDSHIELD, COWL SEAM, HEATER-VENT-AIR CONDITIONING DRAIN TUBE, PILLAR AREA, AND THE PRESSURE RELIEF VALVE.
10-08-110-001E
THIS INFORMATIONAL BULLETIN PROVIDES INFORMATION ON THE PROPER USE OF FLOOR MATS.
16-NA-184
THIS TECHNICAL BULLETIN PROVIDES INFORMATION ON REPLACING THE FRONT SEAT BACK RECLINER HANDLE WITH THE NEWLY DESIGNED PART WHEN ONE BREAKS.
27620 BULLETIN
27620 - CUSTOMER SATISFACTION PROGRAM. GENERAL MOTORS IS RELEASING CUSTOMER SATISFACTION PROGRAM 27620 TODAY. SOME VEHICLES EQUIPPED WITH HEAVY-DUTY TRAILERING PACKAGE, WHICH INCLUDES A TRAILER HITCH RATED AT 7,000 LB, MAY HAVE BEEN BUILT WITH A 3,500 LB TRAILER HITCH. IF A 3,500 LB TRAILER HITCH IS USED TO TOW MORE THAN 3,500 LB, CRACKS COULD DEVELOP AT THE HITCH. OVER TIME THESE CRACKS COULD POTENTIALLY SPREAD AND FATIGUE THE HITCH. IF THE VEHICLE IS BEING OPERATED WITH A TRAILERED LOAD, A FATIGUED TRAILER HITCH COULD ALLOW THE TRAILER TO SEPARATE FROM THE TOW VEHICLE. DEALERS WILL INSPECT FOR THE PRESENCE OF THE HEAVY-DUTY TRAILER HITCH AND, IF NECESSARY, INSTALL A NEW HITCH.
PIE0358A
THIS ENGINEERING INFORMATION BULLETIN ANNOUNCES THE END FOR NEED FOR INFORMATION ON ACCESSORY WHEEL FLARES WARPING OR TAPE SEPERATING.
27621
27621 - CUSTOMER ADVISORY LETTER MAILING. LETTER MAILING TO OWNERS ADVISING THAT THE VEHICLE MAY HAVE BEEN BUILT WITH A HEAVY-DUTY TRAILER HITCH RATED AT 7,000 LB INSTEAD OF THE 3,500 LB TRAILERING PACKAGE VEHICLE BUILD SPECIFICATION. IF THE VEHICLE WAS BUILT WITH A 7,000 LB TRAILER HITCH, IT IS STILL LIMITED TO A MAXIMUM TRAILER WEIGHT OF 3,500 LB. TOWING A TRAILER WHOSE WEIGHT IS MORE THAN 3,500 LB COULD AFFECT POWERTRAIN COOLING, POTENTIALLY RESULTING IN AN OVERHEAT CONDITION OR COULD CHANGE THE WAY THE VEHICLE HANDLES.
09-06-04-026M
This informational bulletin provides information on identifying non-GM (aftermarket) engine calibrations for gasoline engines using Tech 2 or GDS 2.
PIP-5389-B
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN REGARDING VEHICLES EQUIPPED WITH ENGINE REGULAR PRODUCTION OPTION CODE LEA, LCV, AND LKW MAY HAVE A SERVICE ENGINE SOON LAMP WITH DIAGNOSTIC TROUBLE CODE P015A SET. IF THE SERVICE INFORMATION FOR DIAGNOSTIC INSTRUCTION FOR DIAGNOSTIC TROUBLE CODE P015A WAS COMPLETED INSPECT THE ENGINE OIL LEVEL FOR BEING OVERFILLED. IF THE ENGINE OIL LEVEL IS FOUND TO BE OVERFILLED, READJUST TO CORRECT LEVEL AND RE-EVALUATE THE CONCERN. IF THE STEPS DO NOT LEAD TO A RESOLUTION, ADVISE THE CUSTOMER THAT ENGINEERING IS AWARE OF THIS CONCERN AND IS WORKING ON A REPAIR.
99-08-51-007G
This informational bulletin updates General Motor's position on refinishing aluminum wheels. GM does not endorse any repairs that involve welding, bending, straightening or re-machining. Only cosmetic refinishing of the wheel's coatings, using recommended procedures, is allowed.
PIC-6095-A
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES THE TECHNICIAN WITH A DIAGNOSTIC AID FOR IDENTIFYING INFOTAINMENT COMPONENTS ON THE VEHICLES TO ENSURE THAT THE CORRECT COMPONENT IS ORDERED OR REPLACED AND THE CORRECT LABOR CODE IS USED FOR WARRANTY SUBMISSION.
PIP-5389-A
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN REGARDING VEHICLES EQUIPPED WITH ENGINE REGULAR PRODUCTION OPTION CODE LEA, LCV, AND LKW MAY HAVE A SERVICE ENGINE SOON LAMP WITH DIAGNOSTIC TROUBLE CODE P015A SET. IF THE SERVICE INFORMATION FOR DIAGNOSTIC INSTRUCTION FOR DIAGNOSTIC TROUBLE CODE P015A WAS COMPLETED INSPECT THE ENGINE OIL LEVEL FOR BEING OVERFILLED. IF THE ENGINE OIL LEVEL IS FOUND TO BE OVERFILLED, READJUST TO CORRECT LEVEL AND RE-EVALUATE THE CONCERN. IF THE STEPS DO NOT LEAD TO A RESOLUTION, ADVISE THE CUSTOMER THAT ENGINEERING IS AWARE OF THIS CONCERN AND IS WORKING ON A REPAIR.
PI0592D
This informational bulletin provides information on service programming system (SPS) errors.
10-00-89-005F
This informational bulletin provides warranty policy information on revised wiring repair labor operations and required additional information.
12-08-132-001D
This informational bulletin provides warranty information on accessory power outlet and trailer lighting fuse replacement.
16-NA-157
This technical bulletin provides a procedure to replace the door handle brackets to correct a customer concern that the rear door handles do not retract fully into the bezel after door is opened or closed caused by to the door handle bracket interfering with the lock cylinder.
PIP-3140-G
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN THAT A NOISE OR A VIBRATION IN THE VEHICLE THAT SEEMS TO BE ABNORMAL MAY NOT HAVE BEEN THERE WHEN THE VEHICLE WAS PURCHASED. TECHNICIAN SHOULD LOOK FOR NON - GENERAL MOTORS AFTERMARKET ACCESSORIES INSTALLED ON THE VEHICLE THAT CAN CAUSE THESE ISSUES.
11-08-49-001Q
THIS INFORMATIONAL BULLETIN PROVIDES INFORMATION ON THE IDENTIFICATION OF VEHICLES THAT ARE SHIPPED WITH THE TRANSPORT MODE ON AND HOW TO TURN IT OFF.
SB-02-07-30-029Z
THIS INFORMATIONAL BULLETIN PROVIDE INFORMATION ON THE PRODUCT QUALITY CENTER (PQC) ASSEMBLY REPLACEMENT PROCESS.
SB-16-NA-130
THIS INFORMATIONAL BULLETIN PROVIDES INFORMATION ON HOW TO INSPECT THE UPPER VALVE BODY TO DETERMINE THE CORRECT RPO USAGE TO CORRECT A CONCERN THAT AFTER INSTALLATION OF A REPLACEMENT UPPER VALVE BODY, THE TRANSMISSION MAY HAVE NO REVERSE AND NO 2ND GEAR DUE TO THE INSTALLATION OF THE INCORRECT UPPER VALVE BODY.
SB-16-NA-132
THIS TECHNICAL BULLETIN PROVIDES A PROCEDURE TO REPROGRAM THE RADIO TO CORRECT A CUSTOMER CONCERN THAT THERE IS A LOW-VOLUME, REPETITIVE TICKING NOISE COMING FROM ALL SPEAKERS DUE TO THE CURRENT RADIO SOFTWARE.
SB-16-NA-138
THIS INFORMATIONAL BULLETIN PROVIDES INFORMATION TO ADVISE THE CUSTOMERS THAT HAVE ENROLLED THEIR VEHICLE INTO THE ONSTAR ADVANCED DIAGNOSTICS & REAL TIME DIAGNOSTIC ALERTS THEY MAY RECEIVE ALERTS FROM THEIR VEHICLE WHEN IT IS BEING SERVICED.
SB-16NA-131
THIS INFORMATIONAL BULLETIN PROVIDES INFORMATION ON VEHICLES DESIGNED TO OPERATE ON GASEOUS FUELS.
SB-16-NA-137
THIS TECHNICAL BULLETIN PROVIDES A PROCEDURE TO INSTALL A NEW FOAM PATCH OVER THE MICROPHONE TO CORRECT A CUSTOMER CONCERN THAT WHEN USING THE BLUETOOTH® PHONE SYSTEM IN THEIR VEHICLE, THE PERSON ON THE RECEIVING END OF A MOBILE TELEPHONE CALL STATES THE AUDIO SOUNDS MUFFLED, DISTORTED OR HAS STATIC DUE TO THE FOAM PATCH ON THE BACK OF THE HEADLINER AT THE MICROPHONE MOUNTING AREA COMING LOOSE.
PIC-5374-D
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN ON THE STEPS TO DIAGNOSE AND REPAIR THE CONCERN OF RECEIVING FREQUENT "OFF ROUTE" MESSAGES WHILE FOLLOWING TURN BY TURN (TBT) ROUTE NAVIGATION. THE TECHNICIAN IS PROVIDED INSTRUCTIONS FOR RESETTING THE VEHICLE COMMUNICATION INTERFACE MODULE FOR THIS CONCERN.
PIC5374D
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN ON THE STEPS TO DIAGNOSE AND REPAIR THE CONCERN OF RECEIVING FREQUENT "OFF ROUTE" MESSAGES WHILE FOLLOWING TURN BY TURN (TBT) ROUTE NAVIGATION. THE TECHNICIAN IS PROVIDED INSTRUCTIONS FOR RESETTING THE VEHICLE COMMUNICATION INTERFACE MODULE FOR THIS CONCERN.
PIP5189B
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN ON THE STEPS TO DIAGNOSE AND REPAIR THE CONCERN OF BLACK SMOKE WHEN STARTING THE VEHICLE AFTER SITTING.
PIT-5401-F
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN ON THE STEPS TO DIAGNOSE AND REPAIR THE CONCERN OF THE RADIO IS INOPERTIVE. NEW SOFTWARE HAS BEEN RELEASED TO CORRECT THIS CONCERN.
PIT5401F
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN ON THE STEPS TO DIAGNOSE AND REPAIR THE CONCERN OF THE RADIO IS INOPERTIVE. NEW SOFTWARE HAS BEEN RELEASED TO CORRECT THIS CONCERN.
PIC-6198
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN ON THE STEPS TO DIAGNOSE AND REPAIR THE CONCERN OF A DEAD BATTERY AFTER LEAVING THE VEHICLE DURING A BLUETOOTH CALL.
PIC6198
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN ON THE STEPS TO DIAGNOSE AND REPAIR THE CONCERN OF A DEAD BATTERY AFTER LEAVING THE VEHICLE DURING A BLUETOOTH CALL.
PIP-5392
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN ON THE STEPS TO DIAGNOSE AND REPAIR THE CONCERN OF AN OIL LEAK IN THE OIL FILTER AREA.
PIP5392
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN ON THE STEPS TO DIAGNOSE AND REPAIR THE CONCERN OF AN OIL LEAK IN THE OIL FILTER AREA.
PIC6193A
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN TO CONTACT THE GM TECHNICAL ASSISTANCE CENTER FOR FURTHER INSTRUCTIONS. THE CONCERN IS THE RADIO MAY BE UNABLE TO SAVE XM FAVORITE STATIONS.
PIP5168E
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN ON THE STEPS TO DIAGNOSE THE CONCERN, AND THE STEPS TO REPAIR THE CONCERN OF THE VEHICLE CRANKS BUT DOES NOT START. THE TECHNICIAN IS TO INSPECT FOR A SHEARED CAM PIN IN THE ENGINE.
PIC4707E
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN TO DIAGNOSE THE CONCERN AND THE STEPS TO REPAIR THE CONCERN. THE VEHICLE'S XM TRAVEL LINK MAY BE INOPERTIVE.
PIC5088F
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN ON THE STEPS TO DIAGNOSE AND REPAIR THE CONCERN. THE VEHICLE'S XM RADIO ONLY HAS XM PREVEIW CHANNELS.
SB-10-08-46-001C
THIS TECHNICAL BULLETIN PROVIDES A PROCEDURE TO CONTACT ONSTAR FOR HARD MUTE REQUEST TO CORRECT A CUSTOMER CONCERN WHEN THE RADIO IS ON, IT DOES NOT MUTE ENOUGH WHEN THE ONSTAR® TURN-BY-TURN NAVIGATION DIRECTIONS ARE ANNOUNCED DUE TO CUSTOMER IMPROPERLY SETTING THE RADIO VOLUME HIGH ENOUGH WHEN THE TURN-BY-TURN NAVIGATION MESSAGES ARE PLAYED.
SB-15-06-03-001B
THIS INFORMATIONAL BULLETIN PROVIDES INFORMATION THAT MAY BE USEFUL ON DIAGNOSING BATTERIES THAT HAVE SET FOR A LONG PERIOD OF TIME AND/OR SET IN COLD WEATHER CLIMATES AND TESTING THOSE BATTERIES.
PIC-4935-E
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO HELP THE DEALERSHIP TECHNICIANS PERFORM A PARASITIC DRAIN TEST FOR THE ONSTAR MODULE. WHEN PERFORMING BATTERY PARASITIC DRAIN TEST, THERE MAY BE SOME CONFUSION AS TO WHAT THE NORMAL POWER CONSUMPTION READING SHOULD BE FROM THE ONSTAR SYSTEM.
PIC4935E
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO HELP THE DEALERSHIP TECHNICIANS PERFORM A PARASITIC DRAIN TEST FOR THE ONSTAR MODULE. WHEN PERFORMING BATTERY PARASITIC DRAIN TEST, THERE MAY BE SOME CONFUSION AS TO WHAT THE NORMAL POWER CONSUMPTION READING SHOULD BE FROM THE ONSTAR SYSTEM.
PIT5389A
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN ON THE STEPS FOR DIAGNOSING THE CONCERN. THE VEHICLE MAY BE UNABLE TO CONNECT TO ONSTAR USING THE WHITE, BLUE OR RED ONSTAR BUTTONS.
PIP-5331-C
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN ON THE STEPS TO DIAGNOSE AND REPAIR A POSSIBLE RATTLE, TICK, OR KNOCK TYPE NOISE COMING FROM THE ENGINE.
PIP5331C
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN ON THE STEPS TO DIAGNOSE AND REPAIR A POSSIBLE RATTLE, TICK, OR KNOCK TYPE NOISE COMING FROM THE ENGINE.
SB-03-06-03-004Q
THIS WARRANTY ADMINISTRATION BULLETIN PROVIDE POLICY INFORMATION ON USING THE EL-50313 MIDTRONICS GR8 BATTERY TESTER/CHARGER FOR DIAGNOSING BATTERY REPLACEMENTS AND MAINTAINING BATTERIES ON NEW VEHICLES IN DEALER INVENTORY.
SB-06-08-47-001L
THIS INFORMATIONAL BULLETIN PROVIDES WARRANTY INFORMATION ON USING THE SERVICE PROGRAMMING SYSTEM (SPS) FOR PROGRAMMING CONTROL MODULES
SB-07-06-01-016C
THIS INFORMATIONAL BULLETIN PROVIDES INFORMATION INTERNAL ENGINE NOISE OR DAMAGE AFTER OIL FILTER REPLACEMENT
SB-16-NA-119
THIS WARRANTY ADMINISTRATION BULLETIN PROVIDES INFORMATION ON GMS POLICY ON PERFORMING GM COVERED VEHICLE SERVICES AND MAINTENANCE ON VEHICLES ORIGINATING/SOLD IN CANADA.
PIP-5389
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN ON THE STEPS TO DIAGNOSING THE CONCERN WITH DIAGNOSTIC TROUBLE CODE P015A . THE VEHICLE MAY HAVE A SERVICE ENGINE SOON LIGHT ON THE CLUSTER.
PIP5389
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN ON THE STEPS TO DIAGNOSING THE CONCERN WITH DIAGNOSTIC TROUBLE CODE P015A . THE VEHICLE MAY HAVE A SERVICE ENGINE SOON LIGHT ON THE CLUSTER.
PIC6193
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN NOT TO MAKE ANY REPAIRS OR REPLACE ANY PARTS. THE TECHNICIAN IS TO CONTACT THE GM TECHNICAL ASSISTANCE CENTER TO REVIEW A CONCERN WHEN THE VEHICLE'S RADIO IS UNABLE TO SAVE A XM PRESET AFTER SAVING PRESETS.
PI-0754-B
THIS INFORMATIONAL BULLETIN PROVIDES INFORMATION ON A NORMAL CONDITION ON TEMPERED GLASS OF SPOTS SHOWING ON THE REAR AND SIDE WINDOWS WHEN THE VEHICLE IS IN THE SUNLIGHT.
SB-09-03-09-001D
THIS TECHNICAL BULLETIN PROVIDES A PROCEDURE TO RE-TORQUE THE JOINTS OF THE REAR LEAF SPRING ASSEMBLY TO CORRECT A CUSTOMER CONCERN OF A CLUNKING NOISE COMING FROM THE REAR OF THE VEHICLE.
SB-16-NA-117
THIS INFORMATIONAL BULLETIN PROVIDES INFORMATION ON THE PURPOSE OF MAGNETIC DRAIN PLUGS.
SB-12-08-51-002E
THIS INFORMATIONAL BULLETIN PROVIDES GENERNAL INFORMATION ON SPRAY-IN BED LINERS AND HOW TO REPAIR IT.
PI-0281-E
THIS PRELIMINARY INFORMATIONAL BULLETIN PROVIDES INFORMATION THAT MAY BE HELPFUL WHEN ADDRESSING UNDERBODY COMPONENT CORROSION WITH CUSTOMERS.
PIC-5260-A
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN THE STEPS ON DIAGNOSING THE CONCERN. VEHICLE'S SUNROOF OPERATION INTERMITTENT, BIND, NOISE, AUTO-REVERSE, AND/OR WATER LEAKS.
PIC-6110-B
THIS PRELIMINARY INFORMATION COMMUNICATION FOR THE DEALER TO PLEASE COMMUNICATE TO THE CUSTOMER THIS CONDITION IS A NORMAL OPERATING CHARACTERISTIC OF THEIR VEHICLE. CUSTOMER'S RADIO TIMESHIFT AUDIO PLAYBACK IS CHOPPY, DISTORTED, SKIPPING, OR GARBLED.
PIC5260A
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN THE STEPS ON DIAGNOSING THE CONCERN. VEHICLE'S SUNROOF OPERATION INTERMITTENT, BIND, NOISE, AUTO-REVERSE, AND/OR WATER LEAKS.
PIC6110B
THIS PRELIMINARY INFORMATION COMMUNICATION FOR THE DEALER TO PLEASE COMMUNICATE TO THE CUSTOMER THIS CONDITION IS A NORMAL OPERATING CHARACTERISTIC OF THEIR VEHICLE. CUSTOMER'S RADIO TIMESHIFT AUDIO PLAYBACK IS CHOPPY, DISTORTED, SKIPPING, OR GARBLED.
SB-03-07-29-004K
THIS INFORMATIONAL BULLETIN PROVIDE INFORMATION ON THE OPERATING CHARACTERISTICS OF A MANUAL TRANSMISSION.
SB-16-NA-107
THIS TECHNICAL BULLETIN PROVIDES A PROCEDURE TO REPROGRAM THE RADIO TO CORRECT A CUSTOMER CONCERN OF RADIO INOPERATIVE, BLUE SCREEN, AM CLIPPING NOISE, HD ON/OFF STATUS NOT RETAINED IN STATIONS, TIME LAG ON TRANSITIONS, NO AUDIO WITH INTERNAL AMP, PARK ASSIST SYMBOL POSITION WRONG IN REAR VIEW CAMERA.
SB-16-NA-109
THIS TECHNICAL BULLETIN PROVIDES A PROCEDURE TO INSPECT THE STEERING GEAR FOR A NORMAL CONDITION OF GREASE OR SEALANT ON EXTERIOR CASE OF GEAR DUE TO THE MANUFACTURING PROCESS.
PIP5331B
This Preliminary Information communication provides information to the technician that some vehicles may have rattle, tick, or knock type noise. If there are any drivability concerns they should be addressed prior to the following diagnostic progression. Technician will take a sound file or video with sound of the noise prior to dis-assembly. Technician may find this noise hard to isolate to one area in the engine. There are four different steps to take to diagnosis the concern. Technician will perform injector diagnosis to ensure there are no leaking injectors causing a noise due to excessive fuel in any one cylinder. Replace any out of specification injectors the reevaluate for the noise. Technician will remove the intake manifold and visually inspect for excessive carbon on the intake valve stems and top of the valve causing noise. If carbon is present then follow the latest version of PIP5029 to clean the valves or replace heads as needed. Technician will remove the cam cover of the affected bank (both if needed) to inspect for soft or spongy stationary hydraulic lash adjusters. Push down on the rocker end at the stationary hydraulic lash adjusters to test for soft or spongy. If soft or spongy stationary hydraulic lash adjusters are found, carefully remove the affected head and inspect the oil passage below the head gasket for debris. If debris is found, inspect the camshaft caps for wear or discoloration due to lack of oil. During inspection if wear or discoloration is found then replace the cylinder head assembly with camshafts. If there is no wear or discoloration, clean the oil passages and replace the head gasket. Technician will use chassis ears or a stethoscope; listen to the right and left side of the engine. Once the noise is isolated or if unable to isolate, remove the piston and rod assemblies from the affected bank(s) to inspect for either; a loose rod bushing in the rod, or a loose wrist pin in the bushing. If this is found, replacing the piston an
PIT5236G
This Preliminary Information communication provides information to the technician about vehicles that have a Diagnostic Trouble Code B101D stored in Telematics Communication Interface Control Module. Technician will check Global Warranty Management system for customer satisfaction program 15086 status. If the status of the customer satisfaction program 15086 was not completed follow the steps to get the Telematics Communication Interface Control Module replaced. If the status of customer satisfaction program 15086 is found completed contact General Motors Technical Assistance Center OnStar group for further assistance.
00-03-10-002J
This informational bulletin provides information on chemical staining, pitting, and corrosion on wheels and the proper cleaners to use to fix the conditions due to multiple causes.
PI0572C
This preliminary informational bulletin provides information on GM is implementing a new service strategy that uses a set of universal coaxial repair kits to service vehicles. This only applies to cable used for high frequency signals, such as cellular (OnStar®), satellite radio (XM) and GPS (navigation). The kits do NOT apply to the AM/FM cables.
PI0360F
This preliminary informational bulletin provides information on GM Accessory Remote start not working with onstars remotelink phone applications
15118A
15118A - SERVICE UPDATE (REVISED PART DESCRIPTION AND QUANTITY REQUIRED, AND SERVICE PROCEDURE). ON SOME VEHICLES EQUIPPED WITH ENGINE BLOCK HEATER (RPO K05), THE CURRENT ROUTING OF THE CORD MAY PLACE THE CORD IN CLOSE PROXIMITY TO THE EXHAUST SYSTEM AND CAUSE MELTING OF THE CORD. DEALERS ARE TO INSPECT THE ENGINE BLOCK HEATER CORD FOR DAMAGE, AND REROUTE THE CORD.
PIT5293B
This Preliminary Information communication provides information to the technician about vehicles equipped with a manual Heater-Vent-Air Conditioning Regular Production Option Code C67 with the concern of after turning the A/C compressor off during the previous ignition cycle, it turns back on by itself on the next ignition cycle. Please communicate to the customer this condition is a normal operating characteristic of their vehicle.
PIT5502
This Preliminary Information communication provides information to the technician that some vehicles may have the rear door handles do not retract fully into the bezel after door opened or closed. Technician will not replace any parts at this time engineering is working to revise the door handles for service.
21710
21710 - SERVICE UPDATE. SOME VEHICLES EQUIPPED WITH A MANUAL TRANSMISSION (PRO N8D), MAY HAVE A LOOSE SHIFT LEVER. DEALERS WILL ENSURE THE MANUAL SHIFT LEVER IS PROPERLY SECURED TO THE TRANSMISSION STUB SHAFT.
PIT5489A
This Preliminary Information communication provides information to the technician on how to repair vehicles with a rattle or clunk noise from the front of vehicle over bumps. Engineering has released a redesigned lower intermediate shaft for this noise concern. Replace the lower intermediate shaft with the new part number.
08-00-89-014B
This informational bulletin provides information on what is needed to be prepared for TAC, caller preparedness and checklists and contacting U.S. technical Assistance and the use of strategy based diagnostics
PIT5499
This Preliminary Information communication provides information to the technician that vehicles may have an Antilock Braking System or Malfunction Indicator Lamp illuminated. Also Low Brake Fluid lamp on with the master cylinder fluid level is full or a Service Trailer Brake message on the Driver Information Center. Technician may find codes C0035, C0040, C0045, C0050, C0055, C0267, U0121, U0415 or U0420. Technician will need to inspect the Electronic Brake Control Module connector for water intrusion or corrosion on the terminals. If either is found, replace the EBCM and replace the affected terminals. Also remove the tape from the conduit leading to G400 between the main harness and the ground lug.
07-00-89-037I
This warranty administration bulletin provides information on Courtesy Transportation and Roadside Assistance Programs
16-NA-075
This technical bulletin provides a procedure to relearn the power folding mirriors and road test to correct a conditon of power fold away mirriors glass shakes or flutters at normal driving speeds
PI0998D
This preliminary informational bulletin provides a procedure on Adding Adhesive Pad To The Right And Left Rear Corner Pads to correct a conditon of Accessory Tri-Fold Tonneau Cover Prevents Endgate/Tailgate From Closing
15-06-03-002B
This informational bulletin provides information on Original Equipment Batteries Part Number and ACDelco Replacement Battery Approved Warranty Part Numbers
PIC6181
This Preliminary Information communication advises the technician after the OnStar Canada upgrade the OnStar Vehicle Diagnostic Email report is inoperative. Please communicate to the customer that we apologize for this inconvenience and that General Motors is working on a solution for this concern.
08-07-30-026C
This informational bulletin provides information on vehicles may rock or move slightly forward or rearward while in Park at start up after cold soak and that this is considered a normal conditon and no repairs are necessary
PIE0358
This engineering informational bulletin is requesting information from the field on vehicles that have the condition of accessory wheel flares warping or accessory wheel flare tape seperating from the body of the vehicles
PIP5232C
This Preliminary Information communication provides information to the technician about gasoline powered cars, mid-size trucks, light duty trucks, and heavy duty trucks with premature catalytic converter failures. It is recommended to inspect for a poor crimp on the coil grounds ring terminal at the engine block for the bank with the concern and repair the wire.
11-08-49-001P
This technical bulletin provides a procedure on how to take the vehicles out of transport mode for vehicles with the condition of Transport Mode On Message Displayed in Driver Information Center (DIC) and/or Battery Light is Flashing
15118
15118 - SERVICE UPDATE. ON VEHICLES EQUIPPED WITH ENGINE BLOCK HEATER (RPO K05), THE CURRENT ROUTING OF THE CORD MAY PLACE THE CORD IN CLOSE PROXIMITY TO THE EXHAUST SYSTEM AND CAUSE MELTING OF THE CORD. DEALERS ARE TO INSPECT THE ENGINE BLOCK HEATER CORD FOR DAMAGE, AND REROUTE THE CORD.
16-NA-069
This informational bulletin provides information on If the radar does not see any vehicles, structures, or objects for 15-25 minutes of driving, the system may think its blocked and display the ?Side Object Detection System Disabled? message.
03-00-89-006M
This informational bulletin provides information on New Vehicle Pre-Delivery Inspection (PDI) - Delivering Quality Vehicles and Generating Higher CSi Scores
03-06-03-004O
This informational bulletin provides information on Battery Testing and Warranty Replacement Requirements (North America ONLY)
06-00-89-029M
This informational bulletin provides information on Interior Cleaning - Instrument Panel (IP), Hard or Plastic Surfaces, Seats, Carpet, Leather, Vinyl, Fabric Cleaner, Stain Remover, Restorer - Product Availability
09-00-89-002M
This informational bulletin provides information on how to properly maintain vehicles in the dealer inventory
04-00-89-015K
This warranty informational bulletin provides a list of all the required operating procedures and explains them out to what is acceptable and not.
PIT3046G
This Preliminary Information communication provides information to the technician about vehicles that have an inaccurate fuel gauge. Technician should drive the vehicle to duplicate the concern. The fuel gauge will have a tendency to falsely indicate a lower fuel level than what is actually present. The fuel gauge will take a few minutes to show the correct fuel level. On vehicles equipped with an automatic transmission no buffering takes place when the transmission is in park or neutral. This is a normal characteristic and no repairs are necessary. On vehicles equipped with a manual transmission the fuel gauge is buffered in all gears and neutral. There is a timer which starts to count up when the clutch is depressed. When this timer reaches its calibrated value the buffering stops. This is a normal characteristic and no repairs are necessary.
12-03-10-001C
This informational bulletin provides information on the proper mounting paste to apply to tires when mounting and balancing them to prevent conditions like Vibration Shortly After Tires are Mounted/Preventing Vibration from Wheel Slip (Tire Sliding on Wheel)
PIC5953A
This Preliminary Information communication provides information to the technician about vehicles that may have an issue when using Bluetooth voice recognition with an iPhone. Technician should work with the customer to insure the phone contacts to not have any Emojis loaded to any contact.
PIT5364B
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT VEHICLES THAT MAY HAVE SERVICE ENGINE SOON LAMP ON WITH DIAGNOSTIC TROUBLE CODES P151E AND P069E STORED. IF THE VEHICLE WAS BUILT PRIOR TO JANUARY 15 2015 THE TECHNICIAN WILL REPLACE THE JUMPER HARNESS BEHIND THE LEFT SIDE OF THE FASCIA. FOR VEHICLES BUILT AFTER THAT DATE, PERFORM PUBLISHED DIAGNOSTICS.
16-NA-055
This informational bulletin provides Information Regarding Servicing Components Located Near SIR Components and how to properly disable the SIR system for repairs at or near
PIP5375A
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN REAR WHEEL DRIVE MANUAL TRANSMISSIONS HAVE BEEN PLACED ON RESTRICTION. DEALER WILL NEED TO CONTACT GENERAL MOTORS PRODUCT QUALITY CENTER FOR FURTHER ASSISTANCE.
PIT5437C
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ON THE STEPS TO REPAIR VEHICLES THAT MAY HAVE A SERVICE POWER STEERING MESSAGE ON THE DRIVER INFORMATION CENTER OR DIAGNOSTIC TROUBLE CODE C056D STORED IN THE POWER STEERING CONTROL MODULE. TECHNICIAN WILL REPROGRAM THE POWER STEERING CONTROL MODULE USING SERVICE PROGRAMMING SYSTEM.
PIC5910B
This Preliminary Information communication provides information to the technician about vehicles that may have Diagnostic Trouble Code B124B sym 04 set in the Human Machine Interface. When working on the 2014 model year Lacrosse the Human Machine Interface can be reprogrammed using Service Programming System. If working on a 2015 model year Lacrosse, Colorado, or Canyon engineering is currently working on new calibrations to correct this concern.
PIP5375
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN REAR WHEEL DRIVE MANUAL TRANSMISSIONS HAVE BEEN PLACED ON RESTRICTION. DEALER WILL NEED TO CONTACT GENERAL MOTORS PRODUCT QUALITY CENTER FOR FURTHER ASSISTANCE.
PIC6170
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN WITH THE STEPS NEED TO DIAGNOSE AND REPAIR VEHICLE THAT MAY HAVE A CONCERN WITH NAVIGATION ICON NOT SHOWING THE CORRECT LOCATION THEN JUMPING TO THE CORRECT LOCATION. THE POSITION INDICATOR MAY SHOW THE VEHICLE TURNING IN THE OPPOSITE DIRECTION OR MAY SHOW THE VEHICLE TRAVELING OFF THE ROAD. TECHNICIAN WILL INSPECT THE HUMAN MACHINE INTERFACE MOUNTING. FOLLOW SERVICE INFORMATION FOR THE CORRECT ORIENTATION OF THE HUMAN MACHINE INTERFACE.
02-08-42-001I
This informational bulletin provides an out line on Headlamp, Tail Lamp, License Lamp or Fog/Driving Lamp Damage and what should be considered warranty replacement and not
11-00-89-005I
This informational bulletin provides information on Clarification of Use - Dealer Empowerment Labor Operations and Customer Enthusiasm (U.S. Only)
12-08-51-002D
This informational bulletin provides information on the proper ways to repair spray in bed liners and general information on the procedures around the spray in bed liners
04-06-01-029H
This informational bulletin provides information on Unscheduled Supplemental Services (Including Flushing Services and Additives) and Proper Use of GM Simplified Maintenance Schedules (U.S. Only)
PIP5226A
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT FINDING NEEDLE BEARINGS DURING AN OIL CHANGE. TECHNICIAN WILL GAIN ACCESS TO THE ROLLER ROCKERS TO INSPECT THEM. ONLY REPLACE THE ROLLER ROCKER THAT IS MISSING NEEDLE BEARINGS. BE SURE TO CLEAN THE OIL DRAINS TO RETRIEVE THE NEEDLE BEARINGS. EACH ROLLER ROCKER HAS 66 BEARINGS.
08-08-44-015F
This informational bulletin provides Information on Inappropriate Warranty Claims Submitted for Damaged Radios and Instrument Panel Clusters (IPCs)
01-08-42-001K
This informational bulletin provides information on exterior lamp condinsation and replacement guidelines
PIT5492
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ON HOW TO DIAGNOSE AND REPAIR VEHICLES THAT MAY HAVE THE BATTERY IS DISCHARGED OVERNIGHT. TECHNICIAN WILL NEED TO INSPECT X301 FOR BENT PINS AS SHOWN BELOW. REPAIR OR REPLACE TERMINALS AS NEEDED.
PIT5493
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ON HOW TO DIAGNOSE AND REPAIR VEHICLES THAT MAY HAVE A FUEL GAUGE THAT DOES NOT READ BELOW HALF A TANK. TECHNICIAN WILL GAIN ACCESS TO THE FUEL PUMP AND INSPECT TO SEE IF THE LEVEL SENDER CONTACTING THE SIDE OF THE FUEL TANK. THE FUEL TANK FUEL PUMP MODULE FUEL LEVEL SENSOR WILL NEED TO BE REPLACED FOR THIS CONCERN.
02-08-98-002F
This informational bulletin provides information on how to properly repair rust on the hem flange on doors for vehicles that have the condition of rust showing at hem flange
16-NA-031
This technical bulletin provides a procedure on how to remove door trim panles and replace chime speaker pigtail connectors for vehicles with the condition of intermittent loss of chime from speaker
PIT5491
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ON THE STEPS TO DIAGNOSE AND REPAIR VEHICLE WITH POOR HEAT. TECHNICIAN WILL REMOVE THE TEMPERATURE ACTUATOR AND INSPECT FOR CRACKS. IF THE SHAFT IS CRACKED IN ONE PLACE, INSTALL A #4 HOSE CLAMP OVER THE TEMPERATURE VALVE SHAFT. IF THE SHAFT IS CRACKED IN MORE THAN ONE PLACE OR A PIECE IS MISSING, THE TEMPERATURE VALVE MUST BE REPLACED.
PIP5219C
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN THE TRANSMISSION FOR THE COLORADO AND CANYON REGULAR PRODUCTION OPTION CODE N8D THE EXCHANGE PROGRAM HAS ENDED.
PIP5264
This Preliminary Information communication provides information to the technician on the step to diagnose and repair vehicles that may have engine misfire and check engine light with any or all cylinder misfires only on deceleration. Technician will need to remove the accessory belts and drive or brake stall at signature RPM. If the concern is gone inspect for debris in the belt or pulleys causing a jump and false misfires. Also lift the engine to unload the engine mounts and test again. If concern is gone then inspect for a ground out concern with the mounts causing false misfires.
16-NA-025
This informational bulletin provides information on Behavior of Non-Upgraded OnStar Equipped Vehicles Operating in Canada after Decommissioning of 2G CDMA Cellular Networks
06-08-50-009I
This informational bulletin provides Information on Passenger Presence Sensing System (PPS or PSS) Concerns with Custom Upholstery, Accessory Seat Heaters or Other Comfort Enhancing Devices
03-08-46-004R
This informational bulletin provides information on Part Restriction and Ordering Process Information for OnStar Vehicle Communication Interface Modules (VCIM) (GMNA Only)
15595
These vehicles may experience loss of power steering assist at startup or while driving due to a poor electrical connection within the torque-sensor harness connector. If power steering assist is lost or reduced, steering control can still be maintained but would require an increased steering effort, particularly at lower speeds, which presents a greater risk of a crash.To correct this condition, dealers will replace steering gear pinion sensor cover assembly.
15805
Transmission Oil Cooler Line Disconnect
GCUS-3-416
15805 - SERVICE UPDATE. INSPECT THE TRANSMISSION OIL COOLER LINE CONNECTIONS AT THE RADIATOR ON CERTAIN VEHICLES EQUIPPED WITH 2.5L ENGINE (RPO LCV) OR 3.6L ENGINE (RPO LFX). THESE VEHICLES MAY HAVE A TRANSMISSION OIL COOLER LINE CONNECTION THAT IS NOT FULLY SEATED OR SECURE AT THE RADIATOR.
GCUS-3-412
15671A - SERVICE UPDATE (REVISED SERVICE PROCEDURE). REPOSITION THE MAIN BODY WIRING HARNESS BRANCH LOCATED IN THE ENGINE COMPARTMENT ON CERTAIN VEHICLES EQUIPPED WITH 3.6L DOHC V6 ENGINE (RPO LFX). IF THE HARNESS IS NOT ROUTED PROPERLY, THE ENGINE MAY NOT START, HAVE REDUCED POWER, SHUT OFF OR STALL WHILE DRIVING. THIS CONDITION COULD HAVE OTHER EFFECTS, INCLUDING THE CENTER HIGH MOUNT STOP LAMP (CHMSL), TURN SIGNAL LIGHTS OR HEADLIGHTS BECOMING INOPERATIVE.
PIT5401E
Radio Inoperative with No Communication and DTC U0184
GCUS-3-411
15674 - CUSTOMER SATISFACTION PROGRAM. VEHICLES MAY HAVE UNDERWENT REPAIRS TO THE BATTERY CHARGING SYSTEM AT THE FACTORY AND MAY NOT HAVE THE CONNECTIONS OF THE BATTERY CABLES FULLY SECURED. IF THESE CONNECTIONS ARE LOOSE, THE CUSTOMER MAY EXPERIENCE PROBLEMS WITH THE BATTERY CHARGING SYSTEM, MAY RECEIVE A BATTERY CHARGING MALFUNCTION MESSAGE ON THE INSTRUMENT CLUSTER, MAY RECEIVE A LOW BATTERY INDICATOR ON THE INSTRUMENT CLUSTER, OR A DEAD BATTERY. IF THE BATTERY CABLE CONNECTIONS REMAIN LOOSE OVER TIME, EXTREME HEAT CAN BE GENERATED AT THESE CONNECTIONS AND COULD BE A FIRE HAZARD. DEALERS ARE TO INSPECT, AND IF NECESSARY, SERVICE THE BATTERY CABLE CONNECTIONS AT THE FUSED JUNCTION BLOCKS AND THE GENERATOR OUTPUT TERMINAL.
GCUS3411
Customer satisfaction program- Under hood fire
PIP5257
This Preliminary Information communication provides information to the technician on the steps to diagnose and repair vehicles that may have oil mixed in with the engine coolant. Technician will need to inspect the oil cooler if equipped for possible leaking into the cooling system through the radiator. If no issue found replace the engine as well as all rubber coolant hoses.
PIE0343C
This engineering informational bulletin ends the need for information on vehicles pulling to one side or steering feels loose.
16-NA-011
This technical bulletin provides a procedure to update your apple product to the latest software version to correct a condition of infotainment system will not return to media after bluetooth call ends
GCUS-3-405
15671 - SERVICE UPDATE. REPOSITION THE MAIN BODY WIRING HARNESS BRANCH LOCATED IN THE ENGINE COMPARTMENT ON CERTAIN VEHICLES EQUIPPED WITH 3.6L DOHC V6 ENGINE (RPO LFX). IF THE HARNESS IS NOT ROUTED PROPERLY, THE ENGINE MAY NOT START, HAVE REDUCED POWER, SHUT OFF OR STALL WHILE DRIVING. THIS CONDITION COULD HAVE OTHER EFFECTS, INCLUDING THE CENTER HIGH MOUNT STOP LAMP (CHMSL), TURN SIGNAL LIGHTS OR HEADLIGHTS BECOMING INOPERATIVE.
06-06-01-010C
This informational bulletin provides information on close coupled converters and there affect on newly installed engines or engines during there break in period.
PIT5489
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
GCUS-3-402
15116A - CUSTOMER SATISFACTION PROGRAM (REVISED PART SECTION AND SERVICE PROCEDURE). VEHICLES MAY HAVE BEEN BUILT WITH A HOOD STRIKER THAT MAY FRACTURE OVER TIME FROM CORROSION. DURING AN EXTENDED DURABILITY TEST, THE HOOD STRIKER FAILED TO RETAIN THE HOOD IN A CLOSED POSITION. IF THE HOOD IS NOT RETAINED IN A CLOSED AND LOCKED POSITION, THE HOOD MAY OPEN WHILE THE VEHICLE IS BEING OPERATED, WHICH MAY BLOCK THE DRIVERS VISION, POTENTIALLY INCREASING THE RISK OF A CRASH. DEALERS ARE TO REPLACE THE ORIGINAL HOOD STRIKER WITH A REVISED ASSEMBLY.
PIC5614A
Changing Turn-By-Turn Voice Response To Metric Or English Units
PIT5364
This Preliminary Information communication provides information to the technician about vehicles that may have a Service Engine Soon. Technician may find diagnostic trouble codes P151E and P069E stored. Do not replace parts for diagnostic trouble code P059F as this diagnostic trouble code is often an indicator of obstruction in the shutter such as ice or snow. Engineering is aware of the concern with P151E and working toward a permanent solution. Technician will need to contact General Motors Technical Assistance for further support.
05-08-51-001H
This informational bulletin provides information on removing paint stains on the under side of protective shipping film
15116A
Hood Striker Corrosion / Fracture
15671
Service Update for Inventory and Customer Vehicles Excessive Wiring Harness Length Expires with Base Warranty
15671A
Service Update for Inventory and Customer Vehicles Excessive Wiring Harness Length Expires with Base Warranty
15674
Under Hood Fire
15805A
Transmission Oil Cooler Line Disconnect
16NA011
Infotainment System Will Not Return to Media After Bluetooth Call Ends
PIP5257A
This Preliminary Information communication provides information to the technician on the steps to diagnose and repair vehicles that may have oil mixed in with the engine coolant. Technician will need to inspect the oil cooler if equipped for possible leaking into the cooling system through the radiator. If no issue found replace the engine as well as all rubber coolant hoses.
PIP5342A
This Preliminary Information communication provides information to the technician about vehicles that may have shudder or chuggle when accelerating at low speeds of 12 to 15 miles per hour or 19-24 kilometer per hour in second gear. Also same shudder or chuggle when accelerating at speeds of 30 to 40 MPH or 48-64 kilometer per hour, when accelerating in 6th gear. Technician will first check latest version of PIP5303 New Service Calibrations For the Engine Control Module and Transmission Control Module. The calibration update may not totally address shudder or chuggle concerns. These concerns are due to normal operation of the automatic transmission and the torque converter clutch.
PIT5401D
This Preliminary Information communication advises the technician about vehicles that may have a inoperative radio with Diagnostic Trouble Code U0184 set in modules and unable to communicate with the radio using the scan tool. Technician should remove power from the radio. If the radio starts working with a power cycle advise the customer that we apologize for this inconvenience and that General Motors is working on a permanent solution for this concern. After the power cycle and the radio is still inoperative record the radio power and ground readings and the voltage on the low speed data line.
PIT5353A
This Preliminary Information communication provides information to the technician about what XM offerings are available for vehicles. A dealer or customer can access the website listed below for vehicle specific XM offerings and availability.
PIT4943D
This Preliminary Information communication provides information to the technician about vehicles that have a Service Engine Soon Malfunction Indicator Lamp. Technician may find Diagnostic Trouble Code P0442. Technician will need to review Techlink article from May 2013 titled "Using the Evaporative Emissions System Tester" Technician will need to follow these steps to help diagnose the issue. First after the P0442 has been verified do not disturb any of the fuel system components. The technician now can use the scan tool to close the Evaporative Emissions System. If possible change the tank pressure sensor units from inch_H2O to milimeter_Hg for better resolution. Now the vehicle can be stared to monitor the tank pressure sensor output value for approximately two minutes. If the tank pressure sensor value does change, pressurize the fuel tank side of the purge solenoid with the GE 41413-A / J 41413-A and the necessary adaptors. Now add smoke and allow pressure to stabilize for 2 minutes. If smoke is allowed to pass through the purge solenoid, replace the purge solenoid. If the tank pressure sensor value does not change, then install CH-48096 adaptor between the purge line from the canister and the purge solenoid. With the Evaporative Emissions System closed, pressurize the system through the CH-48096 adaptor and allow the system to completely stabilize, by observing the Press / Vac Gauge for a minimum of 5 minutes. Now add smoke to the system with GE 41413-A / J 41413-A after system stabilization. Now inspect the purge solenoid, engine side, fuel cap, canister vent solenoid filter and any line quick connects. When the leak is unable to be located, test under a vacuum condition. his type of leak may be detected by using the scan tool Purge/Seal function to create a vacuum in the Evaporative Emissions System and then observe the FTP sensor parameter for vacuum decay.
PIT5340B
This Preliminary Information communication provides information to the technician about vehicles that have a hood that may shake or flutter while driving. Technician will need to adjust the hood bumpers for this concern.
PIP5348A
This Preliminary Information communication provides information to the technician about vehicles that may have a vibration at idle in gear or at very low speeds. Technician should inspect for a stray nut wedged between the rubber and metal portions of the transmission mount. Technician will need to remove the stay nut.
06-00-89-031D
OEM and Remanufactured Engine and Automatic Transmission/Transaxle Identification
07-08-49-020J
IPC Odometer Programming Method Quick Reference Guide Season Odometer Programming Methods in Use Today 1. IPC reprogramming and setup using the service programming system (SPS). 2. Odometer setup at the electronic service center (ESC) when using an exchange IPC/DIC. 3. Tech 2® The Tech 2 is used to set up a replacement BCM, which includes loading the odometer value that is displayed and stored in the IPC. A replacement IPC will display the previously stored vehicle odometer value, communicated from the BCM, after cycling the ignition or driving the vehicle. *The odometer programming is integrated as part of the BCM programming procedure. It is not a stand-alone event.
15-NA-079
OnStar Voice Fallback Number Update
PIP5216D
This Preliminary Information communication provides information to the technician about vehicles that have a knock noise, seized engine, lower end squeak or squeal from the engine. Technician will inspect the oil control solenoids for metal debris. Also inspect for damage to the cam caps Journals and camshaft journals on the heads. The check the timing chain idler sprockets for stiffness when turning. If any of these instances would be a cause to replace the engine instead of repair.
15-NA-069
This informational bulletin provides information for technicians on the reuse of fasteners and the proper reading of torque specifications.
PIP5232B
This Preliminary Information communication provides information to the technician about gasoline powered cars, mid-size trucks, light duty trucks, and heavy duty trucks with premature catalytic converter failures. It is recommended to inspect for a poor crimp on the grounds ring terminal at the engine block for the bank with the concern and repair the wire.
00-03-10-006L
This informational bulletin provides additional information to the technician on how to check for Tire Radial Force Variations and the difference between balancing a flange and flangeless rim.
15116
15116 - CUSTOMER SATISFACTION PROGRAM. CERTAIN VEHICLES MAY HAVE BEEN BUILT WITH A HOOD STRIKER THAT MAY FRACTURE OVER TIME FROM CORROSION. DURING AN EXTENDED DURABILITY TEST, THE HOOD STRIKER FAILED TO RETAIN THE HOOD IN A CLOSED POSITION. IF THE HOOD IS NOT RETAINED IN A CLOSED AND LOCKED POSITION, THE HOOD MAY OPEN WHILE THE VEHICLE IS BEING OPERATED, WHICH MAY BLOCK THE DRIVERS VISION, POTENTIALLY INCREASING THE RISK OF A CRASH. DEALERS ARE TO REPLACE THE ORIGINAL HOOD STRIKER WITH A REVISED ASSEMBLY.
15116 CORR
15116 - CUSTOMER SATISFACTION PROGRAM (2016 MY ADDED). CERTAIN MAY HAVE BEEN BUILT WITH A HOOD STRIKER THAT MAY FRACTURE OVER TIME FROM CORROSION. DURING AN EXTENDED DURABILITY TEST, THE HOOD STRIKER FAILED TO RETAIN THE HOOD IN A CLOSED POSITION. IF THE HOOD IS NOT RETAINED IN A CLOSED AND LOCKED POSITION, THE HOOD MAY OPEN WHILE THE VEHICLE IS BEING OPERATED, WHICH MAY BLOCK THE DRIVERS VISION, POTENTIALLY INCREASING THE RISK OF A CRASH. DEALERS ARE TO REPLACE THE ORIGINAL HOOD STRIKER WITH A REVISED ASSEMBLY.
PIT5214B
This Preliminary Information communication provides information to the technician about vehicles that have had multiple repair attempts are being performed on customer?s vehicles that exhibit vibration conditions without utilizing the support of General Motors Technical Assistance Center. If valid vibration frequency or Road Force Variation data has been collected and a repair attempt does not correct the customer complaint, contact General Motors Technical Assistance Center for further support. For any vehicles that remains unrepaired after being at the dealer for three days or more and a related bulletin or PI is not found, contact General Motors Technical Assistance Center for further support.
PIC3100E
This Preliminary Information communication provides information to the technician about vehicle's odometer appears to be inaccurate relative to a known distance traveled. Technician should obtain a hand-held GPS unit to test the odometer. If a hand held GPS unit is not available, the only other option is to verify the miles traveled using a surveyor's wheel or a dynamometer.
PIP5216C
This Preliminary Information communication provides information to the technician about vehicles that have a knock noise, seized engine, lower end squeak or squeal from the engine. Technician will inspect the oil control solenoids for metal debris. Also inspect for damage to the cam caps Journals and camshaft journals on the heads. The check the timing chain idler sprockets for stiffness when turning. If any of these instances would be a cause to replace the engine instead of repair.
PIT5470
This Preliminary Information communication provides information to the technician about vehicles that have a no start or multiple messages on the Driver Information Center during cold weather. Technician will need to check the Vehicle Communication Interface Module label for Assembled in China. If the date is between 7/18/2014 and 8/3/2014, record the Station Identifier from the label and call General Motors Technical Assistance Center referencing this Preliminary Information for further assistance.
15-NA-064
This technical bulletin provides repair information to correct a customer concern that the left front tweeter speaker is inoperative or produces static.
PIT5411E
This Preliminary Information communication advises the technician that the Human Machine Interface, Radio or Tuner, radio controls, Integrated Center Stack, display, and Media Disc Players are placed on restriction through the General Motors Technical Assistance Center. Dealer will need to contact General Motors Technical Assistance Center for further assistance.
15-06-03-002A
This informational bulletin provides information to dealership personnel regarding original equipment battery part numbers and AC Delco replacement battery approved warranty part numbers.
PIP5303A
This Preliminary Information communication provides information to the technician about vehicles with a flashing or solid malfunction indicator lamp with a misfire, rough idle, lack of performance, stall at idle after climbing and descending a mountain grade, low speed chuggle, or a cruise engagement bump has too much feel. Technician will find diagnostic trouble code of P0326 or P0331. Reprogram the engine control module and the transmission control module with the latest calibration.
10-00-89-005E
This warranty administration bulletin adds the 2016 model year to a communication which provides dealership personnel revised wiring repair labor operations and required additional information.
PIE0343B
This engineering information bulletin adds the 2016 model year to a communication requesting information from dealers on a customer concern that the vehicle pulls to one side and/or steering feels loose.
PIT5478
This Preliminary Information communication provides information to the technician about vehicles accessory fender flares are pulling away from the fender and or appear loose. Technician should review the 2015 October Emerging Issues video before replacing the fender flare with the concern.
PIT5479
This Preliminary Information communication provides information to the technician about fluid leaking from the brake caliper piston area found during a service of the vehicle. The substance is actually excess assembly grease from the caliper boot and piston installation. This grease can be cleaned off and the rest of the service completed.
PIT5382D
This Preliminary Information communication provides information to the technician about vehicles that may have a Service Theft System message displayed in the Driver Information Center. Technician may find a Diagnostic Trouble Code B2955 stored in the Body Control Module. Technician should inspect the connections at the immobilizer and ensure there is enough slack in the harness with the column extended. Insure there are no other proximity passes or fobs on the key ring. If no issue found and the code is history, engineering is investigating this concern and no further repair attempts or parts should be replaced at this time.
PIT5437B
This Preliminary Information communication provides information to the technician about vehicles that have Service Power Steering message on the Driver Information Center. If Diagnostic Trouble Code C056D is stored a Service Programming System update to the Power Steering Control Module will fix the concern. If Diagnostic Trouble Code C0545 is stored replacement of the power steering gear assembly will fix the concern.
PIT5444B
This Preliminary Information communication provides information to the technician with tips on the Text Messaging feature that is available on some newer General Motors infotainment systems.
PI1344B
This preliminary informational bulletin adds the 2016 model year to diagnostic tips and repair information to correct a customer concern of reduced acceleration at low speed and/or transmission slipping from a launch, DTC P0751 set.
PI1374F
This preliminary informational bulletin provides radio programming information to correct customer concerns about no XM audio or time shift, radio lock-up, slow response, vertical line between clock and temperature, poor FM reception (Truck Only).
PIP5216B
This Preliminary Information communication provides information to the technician about vehicles that have a knock noise, seized engine, lower end squeak or squeal from the engine. Technician will inspect the oil control solenoids for metal debris. Also inspect for damage to the cam caps Journals and camshaft journals on the heads. The check the timing chain idler sprockets for stiffness when turning. If any of these instances would be a cause to replace the engine instead of repair.
PIP5348
This Preliminary Information communication provides information to the technician about vehicles that may have a vibration at idle in gear or at very low speeds. Technician should inspect for a stray nut wedged between the rubber and metal portions of the transmission mount. Technician will need to remove the stay nut.
12-08-51-002C
This informational bulletin provides technicians and dealership personnel with spray-in bed liner general information and repair procedures.
PIE0343A
This engineering information bulletin is requesting information from dealers on a customer concern that the vehicle pulls to one side and/or steering feels loose.
PIT5382C
This Preliminary Information communication provides information to the technician about vehicles that may have a Service Theft System message displayed in the Driver Information Center. Technician may find a Diagnostic Trouble Code B2955 stored in the Body Control Module. Technician should inspect the connections at the immobilizer and ensure there is enough slack in the harness with the column extended. Insure there are no other proximity passes or fobs on the key ring. If no issue found and the code is history, engineering is investigating this concern and no further repair attempts or parts should be replaced at this time.
02-07-30-029Y
This informational bulletin provides information on the PQC assembly replacement process - for dealers required to contact PQC prior to replacing an assembly (U.S. and Canada only).
PIP5256B
This Preliminary Information communication provides information to the technician about vehicles that may have a Service 4WD message displayed in the Instrument Panel Cluster. Technician may find diagnostic trouble code B2725 or B0770 in the Transfer Case Control Module. Technician will need to replace the Transfer Case Select switch with the correct switch.
PIP5342
This Preliminary Information communication provides information to the technician about vehicles that may have shudder or chuggle when accelerating at low speeds of 12 to 15 miles per hour or 19-24 kilometer per hour in second gear. Also same shudder or chuggle when accelerating at speeds of 30 to 40 MPH or 48-64 kilometer per hour, when accelerating in 6th gear. Technician will first check latest version of PIP5303 New Service Calibrations For the Engine Control Module and Transmission Control Module. The calibration update may not totally address shudder or chuggle concerns. These concerns are due to normal operation of the automatic transmission and the torque converter clutch.
PIT5373A
This Preliminary Information communication provides information to the technician about vehicles that may have a rattle, click, scrape or tick noise from the steering wheel area and may also report that lightly resting their hand on the driver's airbag may quiet the noise. Technician will replace the steering wheel for this concern.
PIT5474
This Preliminary Information communication provides information to the technician about vehicles that may have a Service Power Steering message, loss of power and or Malfunction Indicator Lamp on in the Instrument Panel Cluster. Technician will inspect terminals for circuits 2500 and 2501 at the transfer case control module connector, X103 and X106 for oversized or bent terminals. Technician should fix and terminal issues.
01-06-01-011I
This informational bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil consumption.
08-08-44-029F
This warranty administration bulletin provides policy information on an updated warranty and policy exchange program for electronic products through GM authorized Electronic Service Centers (ESCs) (U.S. and Canada).
GCUS-9-1091
15038 - Dealer Message Only - Not a Field Action. Select 2015 model year vehicles will receive a software download via OnStar® to update the software for the Electronic Climate Control (ECC) system. This over-the-air update is being piloted on a few hundred customer vehicles in the mid-October thru mid-December timeframe. Pending the successful completion of the pilot, rollout to the general vehicle population will begin in January 2016.
PI0799A
This preliminary informational bulletin adds the 2014 - 2016 model years to cleaning information to correct a customer concern of seeing a white film/residue on the IP pad and/or door trim panels.
PI1360D
This preliminary informational bulletin adds the 2015 Chevrolet Colorado and GMC Canyon to diagnosis and repair information to correct a customer concern of alleged no park, vehicle rolls in park or park will not hold.
PIT5396A
This Preliminary Information communication provides information to the technician about vehicles that may have a water leak into the cab of the truck, water staining may be seen in the headliner or water may be on the floor. Technician should inspect roof ditch, rear glass, center high mounted stop light, windshield, cowl seam, Heater-Vent-Air Conditioning drain tube, Pillar area, Water collecting in the sill area, and Pressure Relief Valve.
PIT3227L
This Preliminary Information communication provides information to the technician about vehicles that may have slack in one of the tailgate cables. Technician should not replace any parts for this concern. Please communicate to the customer this condition is a normal operating characteristic of their vehicle.
PIP3423M
This Preliminary Information communication provides information to the technician that Diagnostic Trouble Codes P0016, P0017, P0018, P0019, P0008 or P0009 may be set. Technician will need to inspect for loose timing chains or tensioners. If after following Service Information diagnostics the root cause is not found inspect the reluctor for the crankshaft sensor. If the reluctor has moved then replace crankshaft.
PIP4919E
This Preliminary Information communication provides information to the technician about vehicle that may have black smoke on a cold start. A dual-pulse injection strategy is utilized during engine cold start to reduce the time required to bring the catalytic converter up to operating temperature. This split injection strategy lasts for about 60 seconds on cold start. This process may cause the customer to see increased black smoke during cold start and should be considered normal.
PIC5953B
This Preliminary Information communication provides information to the technician about vehicles that may have an issue when using Bluetooth voice recognition with an iPhone. Technician should work with the customer to insure the phone contacts to not have any Emojis loaded to any contact.
15-NA-030
This informational bulletin provides information to dealership personnel on the use of non-GM approved battery chargers and booster packs.
PIP5338
This Preliminary Information communication provides information to the technician about vibration complaints that are one of the most challenging complaints to accurately diagnose and repair. Technician will need to use Pico Oscilloscope Diagnostic Kit to effectively diagnosis vehicles. Technician should drive the vehicle will using the Pico Oscilloscope to record data. After the data is recorded it should be reviewed to determine the root cause of the concern. If a repair attempt made the concern better but not eliminated or had no affect at all, and are requesting assistance from General Motors Technical Assistance Center record another Pico file and save it to the computer. After the new Pico Oscilloscope data has been saved email the data to General Motors Technical Assistance Center in the subject line include ?Vibration? ?Business Associate Code? and the last 8 of the Vehicle Identification Number.
06-00-89-031C
This informational bulletin provides information to dealership personnel on proper engine and automatic transmission/transaxle identification.
15-06-03-001A
This informational bulletin provides information that may be useful in diagnosing/testing batteries that have set for a long period of time and/or set in cold weather climates to correct a customer concern of symptoms that include, but not limited to, a slow or no crank condition that may be caused by a discharged battery.
PIP5095C
This Preliminary Information communication provides information to the technician about vehicles that have a Service Engine Soon and may also have an oil or coolant leak. Technician may find coolant or oil in a spark plug tube. If the Spark Plug Tube is leaking and it is determined that the oil or coolant is not coming from a leak above the spark plug then replace the cylinder Head, spark plug and coil.
PIT5401C
This Preliminary Information communication provides information to the technician about vehicles that have an inoperative radio. Technician may find Diagnostic Trouble Code U0184 stored in multiple modules. If the concern is present at the dealership technician will need to contact General Motors Technical Assistance Center for further assistance if within 4 hours from Warren, Michigan. Technician should remove power from the radio. If the radio starts working with a power cycle advise the customer that we apologize for this inconvenience and that General Motors is working on a permanent solution for this concern. After the power cycle and the radio is still inoperative record the radio power and ground readings and the voltage on the low speed data line.
08-08-44-029E
This warranty administration bulletin provides policy information on an updated warranty and policy exchange program for electronic products through GM authorized Electronic Service Centers (ESCs) (U.S. and Canada).
PIP5219B
This Preliminary Information communication advises the technician that the 6 Speed Manual Transmission (N8D) has been placed on an Exchange program. Dealer will need to contact General Motors Product Quality Center for further assistance.
PIP5331
This Preliminary Information communication provides information to the technician on the steps to diagnose and repair vehicles with a rattle, tick, or knock type noise. Technician will use chassis ears to listen to the right and left side of the engine and isolate which bank the noise is from. Technician should now remove the piston and rod assemblies from the affected bank to inspect for a loose rod bushing in the rod, or a loose wrist pin in the bushing. There should be no metal through the oil and a piston and rod assembly will repair this noise. If technician finds metal refer to the latest version of PIP5216. If no wrist pins or bushings are found loose and all other diagnostics for this type of noise has been exhausted then engine replacement may be necessary.
05-03-07-009H
This warranty administration bulletin provides retail, wholesale and fleet personnel with General Motors recommendations for customer concerns related to wheel alignment.
PIP3423L
This Preliminary Information communication provides information to the technician that Diagnostic Trouble Codes P0016, P0017, P0018, P0019, P0008 or P0009 may be set. Technician will need to inspect for loose timing chains or tensioners. If after following Service Information diagnostics the root cause is not found inspect the reluctor for the crankshaft sensor. If the reluctor has moved then replace crankshaft.
PIT5415A
This Preliminary Information communication provides information to the technician about vehicles that have a bind when turning the steering wheel after having removed the I-Shaft for a service procedure. Technician should Remove the lower I-Shaft and remove the plug and discard.
PIT5444A
This Preliminary Information communication provides information to the technician with tips on the Text Messaging feature that is available on some newer General Motors infotainment systems.
PIT5468
This Preliminary Information communication provides information to the technician about a connectivity concern with Bluetooth after phone software is updated or after any vehicle updates for the radio or Human Machine Interface has taken place. Technician should delete all Bluetooth pairings and then reboot the Bluetooth device and the vehicle. After the vehicle and radio is booted back up repair the Bluetooth device.
PIT5469
This Preliminary Information communication provides information to the technician about a radio that after an ignition cycle when restarting the vehicle, the radio display will be on the home screen and not on the audio screen where they left it. Dealer should communicate to the customer that this condition is a normal operating characteristic of their vehicle.
PIC6085A
This Preliminary Information communication provides information to the technician about vehicles that are unable to access XM Weather. If the system responds by highlighting the XM Weather Icon but it does not enter the application technician should replace the Human Machine Interface module for this concern.
PIT5464
This Preliminary Information communication provides information to the technician about vehicles that the incoming caller ID may no longer be available or displayed after the Canada OnStar upgrade. Dealer should communicate to the customer that we apologize for this inconvenience and that General Motors is working on a solution for this concern.
PIT5465
This Preliminary Information communication provides information to the technician about vehicles that the Turn By Turn directions may no longer be displayed after the Canada OnStar upgrade. Dealer should communicate to the customer that we apologize for this inconvenience and that General Motors is working on a solution for this concern.
PIP5325
This Preliminary Information communication provides information to the technician to help determine if the vehicle is equipped with factory or aftermarket Compressed Natural Gas, Liquefied Petroleum Gas, or Bi-Fuel Systems. Technician will check for the Vehicle Emission Control Information Label. By using the engine Regular Production Option Code as well as the Vehicle Emission Control Information Label, technician can confirm the vehicle has a factory installed alternative fuel system or who the manufacturer is of the aftermarket fuel system.
PIT5324A
This Preliminary Information communication provides information to the technician about installing an aftermarket Trailer Brake Controller. Technician will find that that vehicle is not equipped with Trailering Package Regular Production Option Code Z82, there are also blunt cut wires at the spare tire for the trailer connector. Technician will install the aftermarket Trailer Brake Controller to the blunt wires behind the lefts side kick panel. Technician will install the trailer connector to the blunt wires under the vehicles near the spare tire.
PIT5383B
This Preliminary Information communication provides information to the technician about vehicles that have various Heater-Vent-Air Conditioning issues. Technician should use Tis2Web to reprogram the Heater-Vent-Air Conditioning control module.
PIT5462
This Preliminary Information communication provides information to the technician about vehicles that have intermittently the left front audio is inoperative, cuts in and out, crackles, or has poor audio quality. Technician will need to inspect the wiring for the left side tweeter and repair any damage.
GCUS-3-291
15439 - Service Update. This bulletin provides a service procedure to reprogram the electric power steering assist (EPS) software on certain 2015 model year Chevrolet Colorado and GMC Canyon vehicles. At vehicle start-up in below freezing temperatures, power steering assist may be inoperative.
GCUS-9-286
15304 - Service Update. This bulletin provides a service procedure to reprogram the transfer case control module on the vehicles listed above. In low ambient temperatures, below 5°F (-15°C) a transfer case brake motor assembly malfunction may occur. Diagnostic Trouble Code (C0398 - Range Position Correlation Fault) will be set, locking the transfer case in ?4HI? until the vehicle is serviced. This software update also addresses other transfer case control issues for overall improved drivability.
PIP4112Q
This Preliminary Information communication provides information to the technician of a complaint of a sag or hesitation when accelerating. The concern is present when coasting at low speeds of less than 15 miles per hour and then aggressively applying the throttle, or after making a hard stop followed by an aggressive throttle. This is considered normal operation of the vehicle the throttle is delayed and opened slowly up to .7 seconds to help minimize driveline lash and clunking or will have approximately .5 seconds of zero torque to allow the transmission to shift to first gear.
PIP5250G
This Preliminary Information communication provides information to the technician about vehicles that may have a Service 4WD message on the Driver Information Center when operated below 10 degrees Fahrenheit (-12 Celsius). Technician may find C0398 or C0326 stored in the Transfer Case Control Module. For vehicles with Regular Production Option Code NPO, NQH and NQ6 and only setting Diagnostic Trouble Codes C0398 or C0398 and C0326 reprogram the transfer case control module with the latest calibration from TIS2WEB and perform the setup procedure.
PIP5256A
This Preliminary Information communication provides information to the technician about vehicles that may have a Service 4WD message displayed in the Instrument Panel Cluster. Technician may find diagnostic trouble code B2725 or B0770 in the Transfer Case Control Module. Technician will need to replace the Transfer Case Select switch with the correct switch.
PIT5437A
This Preliminary Information communication provides information to the technician about vehicles that have Service Power Steering message on the Driver Information Center. If Diagnostic Trouble Code C056D is stored a Service Programming System update to the Power Steering Control Module will fix the concern. If Diagnostic Trouble Code C0545 is stored replacement of the power steering gear assembly will fix the concern.
PIT5320
Navigation Voice Prompts Choppy Distorted or Garbled.
SB-15439
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SB-08-24-15
GENERAL MOTORS: PARTS FOR MOST VEHICLES, CLUTCH, MASTER CYLINDER ASSEMBLY ARE, REQUIRED AND REQUESTED, TO BE RETURNED AND NEED TO REORDER REPLACEMENT PARTS USING SAME PART NUMBERS. *PE
15-00-89-005
This warranty administration bulletin provides dealership personnel with policy and procedure requirements for essential tools that include consumable parts (U.S. Only).
PIC6073B
This Preliminary Information communication provides information to the technician about the Media Oriented Systems Transport Bus Diagnostic Tool Kit (EL-51578) has been released to help diagnose any of the Media Oriented Systems Transport bus concerns. The kit contains header connectors that are installed to bypass Media Oriented Systems Transport bus modules. The bypass connector also contains a terminal for verifying Media Oriented Systems Transport control circuit voltages. Technician should review Media Oriented Systems Transport bus description and operation and Diagnostic Trouble Code U0028 diagnostic procedures.
18027-01
18027-01 - Customer Satisfaction Program - Certain vehicles may have been built with a connector between the electric power steering motor and torque sensor that has a potential for fretting corrosion. If this condition exists, power steering may be lost, and the driver may experience unanticipated increased steering effort as the vehicle reverts to manual steering. A chime will also sound in the vehicle, and a ?Service Power Steering? message will appear on the Driver Information Center (DIC). Manual steering functionality will be maintained but will require additional effort, particularly at lower speeds. Dealers are to replace the complete power steering rack assembly.
15074
15074 - CUSTOMER SATISFACTION PROGRAM. CERTAIN 2015 MODEL YEAR CHEVROLET COLORADO AND GMC CANYON MODEL VEHICLES EQUIPPED WITH A 2.5L ENGINE (RPO LCV) AND 4WD WERE ASSEMBLED WITH A FUEL-LINE BRACKET ATTACHED TO THE TRANSFER CASE THAT CAN POTENTIALLY PLACE THE VEHICLES FUEL LINES OUT OF DESIGN POSITION. THIS CONDITION, IF NOT CORRECTED, COULD LEAD TO LONG-TERM DURABILITY ISSUES SUCH AS REDUCED CORROSION PROTECTION IN THE AREA, FUEL LINE WEAR-THROUGH, AND THE FRACTURE OF THE FUEL-LINE CLIP. DEALERS ARE TO INSTALL NEW FUEL LINE BRACKETS AND CLIPS.
PI1523
This preliminary informational bulletin provides repair information to correct a customer concern of a rough idle while vehicle is in gear.
10-08-110-001D
This informational bulletin provides information on the proper use of GM floor mats.
PIT5411D
This Preliminary Information communication advises the technician that the Human Machine Interface, Radio or Tuner, radio controls, Integrated Center Stack, display, and Media Disc Players are placed on restriction through the General Motors Technical Assistance Center. Dealer will need to contact General Motors Technical Assistance Center for further assistance.
PIT5340A
This Preliminary Information communication provides information to the technician about vehicles that have a hood that may shake or flutter while driving. Technician will need to adjust the hood bumpers for this concern.
00-06-01-026G
This informational bulletin provides information to technicians regarding intake manifold inspection/replacement after severe internal engine damage.
07-00-89-037H
This warranty administration bulletin provides policy information on courtesy transportation and roadside assistance programs.
09-09-40-001C
This informational bulletin provides information to advise dealers about seat belt buckles not operating and/or seat belt warning light illumination, as well as difficulty latching and unlatching the buckle or the buckle release button sticking.
PIT5236F
This Preliminary Information communication provides information to the technician about vehicles that have a Diagnostic Trouble Code B101D stored in Telematics Communication Interface Control Module. Technician will check Global Warranty Management system for customer satisfaction program 15086 status. If the status of the customer satisfaction program 15086 was not completed follow the steps to get the Telematics Communication Interface Control Module replaced. If the status of customer satisfaction program 15086 is found completed contact General Motors Technical Assistance Center OnStar group for further assistance.
PB-15074
GMC/CHEVROLET: TSB CONTAINS AN OWNER'S NOTIFICATION LETTER. SELECT DOCUMENT SEARCH BUTTON BELOW. FUEL LINE BRACKET ATTACHED TO TRANSFER CASE, IN SOME VEHICLES, CAN CAUSE FUEL LINES TO BE OUT OF DESIGN POSITION AND CAN HAVE LONG TERM DURABILITY ISSUES. MODEL 2015 COLORADO, CANYON. *PE
SB-00-06-01-026G
GENERAL MOTORS: IN SOME VEHICLES AND TRUCKS, WHEN TRANSFERRING INTAKE MANIFOLD TO REPLACE AN ENGINE LONG SERVICE BLOCK, DUE TO INTERNAL DAMAGE, EXTREME CAUTION MUST BE TAKEN FOR COMPONENT DEBRIS VIA BROKEN, BENT OR MISSING INTAKE VALVES. *PE
09-00-89-002L
This informational bulletin provides information to dealership personnel on properly maintaining vehicles in dealer inventory.
PIC5932A
This Preliminary Information communication provides information to the technician about customers that may complain of various concerns when using Bluetooth components. Technician should use the Preliminary Information to gather information from the customer on their Bluetooth device and the concern they are having before calling General Motors Technical Assistance Center.
PIT5236E
This Preliminary Information communication provides information to the technician about vehicles that have a Diagnostic Trouble Code B101D stored in Telematics Communication Interface Control Module. Technician will use Global Diagnostic System 2 to review the Firmware Over-the-Air version. If the Firmware Over-the-Air version on the scan tool equals 6708 the technician will need to contact General Motors Technical Assistance Center for further assistance. If the Firmware Over-the-Air version on the scan tool is lower than 6708 Dealer can order the part thought the Instrument Sales and Service website process.
14-07-30-001E
This informational bulletin provides technicians with information to assist in identifying operating characteristics of manual transmissions that repair attempts will not change.
PIC6110A
This Preliminary Information communication for the dealer to please communicate to the customer this condition is a normal operating characteristic of their vehicle. Customer's timeshift audio playback is choppy, distorted, skipping, or garbled.
PIT5444
This Preliminary Information communication provides information to the technician about the text messaging feature on some newer General Motors infotainment systems. Pair the iPhone to the system then enter the Bluetooth settings menu, select the ?i? icon next to the vehicle name in the device and enable show notifications. The text messaging feature will be available on the next ignition cycle. However with iPhones text messages cannot be responded to when using the infotainment system, they can only be received. For android devices pair the phone to the system during the pairing process the phone will ask you to allow the vehicle to access the device contacts. A second question will pop up on the device asking to allow the vehicle to access the message access profile. Both have to be allowed for the text messaging feature to work.
99-01-39-004G
This technical bulletin provides repair information for the correction of a customer concern of short duration musty odors emitted from the HVAC system at vehicle start-up in hot, humid conditions.
03-06-03-003E
This warranty administration bulletin provides policy information on ACDelco® replacement battery warranty procedures.
PIE0343
This engineering information bulletin is requesting information from dealers on a customer concern that the vehicle pulls to one side and/or that the steering feels ?loose or sloppy.?
03-07-29-004J
This informational bulletin provides technicians with information to assist in identifying operating characteristics of manual transmissions that repair attempts will not change.
PIT5443
This Preliminary Information communication advises the technician of a concern where the Onstar® menu is missing from the radio display. Pressing the white Onstar® push to talk button and say hide Onstar® menu will hide the menu and saying unhide menu will make the menu come back again.
03-00-89-006L
This informational bulletin provides dealership personnel with information on new vehicle Pre-Delivery Inspection (PDI) process and to encourage delivering quality vehicles and generating higher CSi scores.
PI1374E
This preliminary informational bulletin provides radio programming information to correct customer concerns about no XM audio or time shift, radio lock-up, slow response, vertical line between clock and temperature, poor FM reception (Truck Only).
PIC6108A
This Preliminary Information communication provides information to the technician to download the USB software from TIS2WEB using the vehicle identification number every time a programming event of the human machine interface module is needed. Damage could be caused to the module if USB programmed with the incorrect software.
PIC6110
This Preliminary Information communication for the dealer to please communicate to the customer this condition is a normal operating characteristic of their vehicle. Customer's timeshift audio playback is choppy, distorted, skipping, or garbled.
PIP4648C
This Preliminary Information communication provides information to the technician that replacement transfer case halves will not be threaded. No additional thread tapping will be necessary to assemble the transfer case as the attaching metric bolts are self-tapping. Drive the bolts into the new case and torque them to specification.
01-08-51-003E
This informational bulletin provides recommendations and product information for application of anti-corrosion materials
05-06-04-022M
This informational bulletin provides information on TOP TIER Detergent Gasoline and available retail brands.
06-00-89-029K
This informational bulletin provides dealership personnel with information on interior cleaning of Instrument Panel (IP), hard or plastic surfaces, seats, carpet, leather, vinyl, fabric cleaner, stain remover, restorer and product availability.
14856
14856 - SERVICE UPDATE. THIS BULLETIN PROVIDES A SERVICE PROCEDURE TO INSPECT FOR BODY-HARNESS AND CHASSIS-HARNESS CONTACT WITH THE BRAKE LINE AND TO SECURE BOTH HARNESSES ON CERTAIN 2015 MODEL YEAR CHEVROLET COLORADO AND GMC CANYON VEHICLES. THE BODY HARNESS AND/OR THE CHASSIS HARNESS MAY HAVE REDUCED CLEARANCE TO OR CONTACT A BRAKE LINE IN THE AREA OF THE BRAKE BOOSTER. THE CONTACT COULD WEAR CERTAIN ELECTRICAL WIRING AND INTERRUPT A POWER OR SIGNAL CIRCUIT. IF THIS OCCURS, A VEHICLES REAR LIGHTS, ABS, VSES, TRAILER BRAKE, AND FUEL PUMP COULD BE AFFECTED.
PIC5491G
This Preliminary Information communication provides information to the technician about vehicles that have an OnStar system that will not power up. Technician should turn off the ignition and cancel retained accessory power. After the vehicle has powered down remove power to the OnStar module for five minutes. After the power has been removed for five minutes, if the OnStar system is working release the vehicle. If the OnStar system is still inoperative continue with published Service Information diagnostics.
PIT5442
This Preliminary Information communication provides information to the technician of an engine power reduced message on the driver information center after performing the Canada Onstar® 4G upgrade. If the concern is present park the vehicle outside and call General Motors Technical Assistance Center.
03-06-03-004N
This informational bulletin provides information to dealership personnel regarding warranty codes generated by EL-50313 Midtronics GR8 Battery Tester/Charger required for claim processing on labor operations 4041510, 4041520 and 250 mile/400 km labor operation restriction (North America ONLY).
PIT5382B
This Preliminary Information communication provides information to the technician about vehicles that may have a Service Theft System message displayed in the Driver Information Center. Technician may find a Diagnostic Trouble Code B2955 stored in the Body Control Module. Technician should inspect the connections at the immobilizer and ensure there is enough slack in the harness with the column extended. Insure there are no other proximity passes or fobs on the key ring. If no issue found and the code is history, engineering is investigating this concern and no further repair attempts or parts should be replaced at this time.
PB-15086
GENERAL MOTORS: TSB CONTAINS AN OWNER'S NOTIFICATION LETTER. SELECT DOCUMENT SEARCH BUTTON BELOW. ON CERTAIN TRUCKS AND VEHICLES, THE ONSTAR SYSTEM IS INOPERATIVE DUE TO EMBEDDED PHONE FLASH MEMORY CHIP AND VEHICLE COMMUNICATION INTERFACE MODULE (VCIM) NEEDS REPLACING. MODEL 2015. *PE
PIP5303
This Preliminary Information communication provides information to the technician about vehicles with a flashing or solid malfunction indicator lamp with a misfire, rough idle, lack of performance, stall at idle after climbing and descending a mountain grade, low speed chuggle, or a cruise engagement bump has too much feel. Technician will find diagnostic trouble code of P0326 or P0331. Reprogram the engine control module and the transmission control module with the latest calibration.
PIC6056B
This Preliminary Information communication provides information to the technician about when listening to an iPod that the first song will still be displayed when the next song in the list is playing. If this concern is encountered, use the browse button on the radio display and navigate to the desired artist, album, song, or Genre. Once the desired selection is made, the correct information will be displayed on the radio screen.
PIT5439
This Preliminary Information communication advises the technician that some vehicles may have the backup camera image may remain on in the radio display for a few seconds or, in the case of vehicles with a manual transmission, the screen may turn blue for a few seconds before returning to the radio display. Engineering is developing new software addressing this concern and no repairs should be attempted at this time.
06-03-09-004G
This technical bulletin adds the 2016 model year to repair information for lubricating the rear leaf springs to correct a customer concern for a squeak noise from rear of vehicle.
15038 MESSAGE
15038 - DEALER MESSAGE ONLY. SELECT 2015 VEHICLES WILL RECEIVE A SOFTWARE DOWNLOAD VIA ONSTAR® TO UPDATE THE SOFTWARE FOR THE ELECTRONIC CLIMATE CONTROL (ECC) SYSTEM. THE UPDATE WILL BE PERFORMED ON DEALER INVENTORY VEHICLES, WITH THE UPDATE OCCURRING DURING THE NIGHT TIME HOURS OF 1AM TO 5AM EDT. UPDATES WILL BE ROLLED OUT TO THE INVENTORY STARTING 6/29/2015 AND COMPLETE BY END OF SEPTEMBER 2015. NO FURTHER ACTION IS REQUIRED BY THE DEALER. THIS UPDATE WILL TAKE APPROXIMATELY 15 MINUTES.
15184
15184 - SERVICE UPDATE. THIS BULLETIN PROVIDES A SERVICE PROCEDURE TO REPLACE THE MUFFLER AND TAILPIPE ASSEMBLY ON CERTAIN 2015 MODEL YEAR CHEVROLET COLORADO AND GMC CANYON VEHICLES EQUIPPED WITH A 4-CYLINDER ENGINE (RPO LCV). SOME VEHICLES MAY HAVE BEEN ASSEMBLED WITH A MUFFLER AND TAILPIPE ASSEMBLY THAT WAS NOT COATED CORRECTLY. THIS CONDITION COULD AFFECT THE APPEARANCE OF THE TAILPIPE OVER TIME.
PIT5437
This Preliminary Information communication provides information to the technician on the steps to repair vehicles that may have a Service Power Steering message on the Driver Information Center or Diagnostic Trouble Code C056D stored in the Power Steering Control Module. Technician will reprogram the Power Steering Control Module using Service Programming System. If code Diagnostic Trouble Code C0545 is stored technician will need to General Motors Technical Assistance Center for further assistance.
PIC6053A
This Preliminary Information communication provides information to the technician about vehicles that the radio will lose audio except warning chimes and become inoperative after using Siri. The use of SIRI is not supported by this radio configuration.
07-06-04-019E
This technical bulletin provides repair information for repairing the IP to body harness connector to correct a customer concern for intermittent Malfunction Indicator Lamp (MIL) illuminated with Reduced Engine Power displayed and DTC P2138 set.
15-06-03-002
This informational bulletin provides information to dealership personnel regarding original equipment battery part numbers and AC Delco replacement battery approved warranty part numbers.
02-00-89-002O
This informational bulletin provides information for dealers/technicians on when and how to submit a Field Product Report (FPR) (U.S. Dealers Only).
PIC6107
This Preliminary Information communication provides information to the technician about being unable to receive OnStar ?Over The Air? updates. Technician will need to press the OnStar button and verify they have an active account and that the call connects with data and location.
PIC6108
This Preliminary Information communication provides information to the technician to download the USB software from TIS2WEB using the vehicle identification number every time a programming event of the human machine interface module is needed. Damage could be caused to the module if USB programmed with the incorrect software.
PIT5214A
This Preliminary Information communication provides information to the technician about vehicles that have had multiple repair attempts are being performed on customer?s vehicles that exhibit vibration conditions without utilizing the support of General Motors Technical Assistance Center. If valid vibration frequency or Road Force Variation data has been collected and a repair attempt does not correct the customer complaint, contact General Motors Technical Assistance Center for further support. For any vehicles that remains unrepaired after being at the dealer for three days or more and a related bulletin or PI is not found, contact General Motors Technical Assistance Center for further support.
99-00-89-019M
This informational bulletin provides dealership personnel with Global Warranty Management (GWM), Warranty Parts Center (WPC), and Parts Return Program information.
PIC6056A
This Preliminary Information communication provides information to the technician about when listening to an iPod that the first song will still be displayed when the next song in the list is playing. If this concern is encountered, use the browse button on the radio display and navigate to the desired artist, album, song, or Genre. Once the desired selection is made, the correct information will be displayed on the radio screen.
PIC6073A
This Preliminary Information communication provides information to the technician about the Media Oriented Systems Transport Bus Diagnostic Tool Kit (EL-51578) has been released to help diagnose any of the Media Oriented Systems Transport bus concerns. The kit contains header connectors that are installed to bypass Media Oriented Systems Transport bus modules. The bypass connector also contains a terminal for verifying Media Oriented Systems Transport control circuit voltages. Technician should review Media Oriented Systems Transport bus description and operation and Diagnostic Trouble Code U0028 diagnostic procedures.
PIC6075A
This Preliminary Information communication provides information to the technician about vehicles that navigation system has inaccurate estimated time of arrival. This is a normal operating characteristic of the New Generation Infotainment system.
PIT5401B
This Preliminary Information communication provides information to the technician about vehicles that radio is inoperative, loss of sound, or their display is blank. Technician will need to cycle power to the radio and retest. If the radio starts working advise the customer that we apologize for this inconvenience and that General Motors is working on a permanent solution for this concern. If the radio is still inoperative technician will need to test the power, ground, and circuit 5060 circuits. If no concern with power, ground, circuit 5060 or connections, replace the radio.
15182
15182 - CUSTOMER SATISFACTION PROGRAM. CERTAIN 2015 MODEL YEAR CHEVROLET COLORADO AND GMC CANYON MODEL VEHICLES EQUIPPED WITH A BACKUP ALARM SEO 8S3 MAY HAVE A CONDITION IN WHICH THE BACKUP ALARM MODULE WAS NOT INSTALLED TO THE VEHICLE DURING ASSEMBLY. DEALERS ARE TO INSTALL THE BACKUP ALARM ASSEMBLY USING THE SERVICE PROCEDURE OUTLINED IN THIS BULLETIN.
PIT5411C
This Preliminary Information communication advises the technician that the Human Machine Interface, Radio or Tuner, radio controls, Integrated Center Stack, display, and Media Disc Players are placed on restriction through the General Motors Technical Assistance Center. Dealer will need to contact General Motors Technical Assistance Center for further assistance.
PIT5414A
This Preliminary Information communication provides information to the technician about vehicles that may have no crank, loss of communication, engine stall or a Service Engine Soon. Technician will inspect the engine bay near the water pump pulley, oil filter housing, and wire chaffing on the engine boss, left rear cylinder head behind the coolant pipe. Repair the wires and route the engine harness away from these possible contact points.
PIP5216A
This Preliminary Information communication provides information to the technician about vehicles that have a knock noise, seized engine, lower end squeak or squeal from the engine. Technician will inspect the oil control solenoids for metal debris. Also inspect for damage to the cam caps Journals and camshaft journals on the heads. The check the timing chain idler sprockets for stiffness when turning. If any of these instances would be a cause to replace the engine instead of repair.
PIT5384A
This Preliminary Information communication provides information to the technician about vehicles that may have the OnStar wireless fidelity inoperative. Technician will need to contact General Motors Technical Assistance Center with a scan tool connect to the vehicle for further assistance.
PIT5425A
This Preliminary Information communication provides information to the technician about vehicles that have a Heater-Vent-Air Conditioning system will not switch to floor mode. Technician will follow the repair procedure and illustrations associated with Mode Control Cam Replacement in Service Information and align the Mode Door Levers to the Mode Control Cam.
PI1480
This preliminary informational bulletin provides a diagnostic tip for a customer concern of a Malfunction Indicator Lamp (MIL) illuminated and technicians may find intermittent/historical B0084 and B0083 DTCs set.
PIT5236D
This Preliminary Information communication provides information to the technician about vehicles that have a Diagnostic Trouble Code B101D stored in Telematics Communication Interface Control Module. Technician will use Global Diagnostic System 2 to review the Firmware Over-the-Air version. If the Firmware Over-the-Air version on the scan tool equals 6708 the technician will need to contact General Motors Technical Assistance Center for further assistance. If the Firmware Over-the-Air version on the scan tool is lower than 6708 Dealer can order the part thought the Instrument Sales and Service website process.
09-00-89-002K
This informational bulletin provides information to dealership personnel on properly maintaining vehicles in dealer inventory.
PIT5401A
This Preliminary Information communication provides information to the technician about vehicles that have an inoperative radio. Technician may find Diagnostic Trouble Code U0184 stored in multiple modules. If the concern is present at the dealership technician will need to contact General Motors Technical Assistance Center for further assistance.
PB-15182
GMC/CHEVROLET: TSB CONTAINS AN OWNER'S NOTIFICATION LETTER. SELECT DOCUMENT SEARCH BUTTON BELOW. DURING TIME OF ASSEMBLY, CERTAIN VEHICLES FAILED TO HAVE INSTALLED THE BACKUP ALARM MODULE SYSTEM. MODEL 2015 CANYON, COLORADO. *PE
PIT5425
This Preliminary Information communication provides information to the technician about vehicles that have a Heater-Vent-Air Conditioning system will not switch to floor mode. Technician will follow the repair procedure and illustrations associated with Mode Control Cam Replacement in Service Information and align the Mode Door Levers to the Mode Control Cam.
PIT5428
This Preliminary Information communication advises the technician to replace the broken front seat recliner handle with the appropriate part number 23164018 for the left side handle and 23164021 for the right side handle.
05-06-04-035E
This informational bulletin provides dealership personnel with information on flexible fuel vehicles (FFVs) and the usage of E85 fuel in GM vehicles.
PIT5423
This Preliminary Information communication provides information to the technician on how to diagnose and repair vehicles that may have an intermittent no crank, crank no start, or Service Engine Soon Malfunction Indicator Lamp. The technician should inspect for a loose G107 or G108 and repair as necessary. If no issue found, proceed with published Service Information diagnostics.
PIT5309C
This Preliminary Information communication advises the technician that the Product Quality Center part restriction on part numbers 22963309 and 22963310 electric steering gear has ended.
PIT5420
This Preliminary Information communication provides information to the technician about vehicles that may have a water rush or gurgle type noise from the center dash area. If isolated to the heater core, check the system for leaks. Repair any leaks and/ or if no leaks found, add 400 ml coolant to the surge tank. Technician should raise the front of the vehicle one foot with the surge tank cap off and run the engine for one hour.
15-00-89-004A
This informational bulletin provides technicians with updated information to help identify the differences between what is considered a fluid leak, and what is considered seepage.
00-06-01-026F
This informational bulletin provides information to technicians regarding intake manifold inspection/replacement after severe internal engine damage.
03-08-46-004P
This informational bulletin communicates part restriction and ordering process information for OnStar®Vehicle Communication Interface Modules (VCIM) (GMNA Only).
15190
15190 - SERVICE UPDATE. THIS BULLETIN PROVIDES A SERVICE PROCEDURE TO INSPECT (AND IF REQUIRED) RELEASE A BRANCH OF THE MAIN BODY WIRING HARNESS THAT MAY BE PINCHED BY THE SEAT BELT BRACKET AT THE C-PILLAR ON CERTAIN 2015 MODEL YEAR CHEVROLET COLORADO AND GMC CANYON VEHICLES. IF THE WIRE BRANCH IS PINCHED, THERE IS THE POTENTIAL THAT THE WIRES WITHIN THE WIRE HARNESS BUNDLE MAY BECOME DAMAGED RESULTING IN A LOSS OF FUNCTION OF VARIOUS COMPONENTS AND AN I/P WARNING INDICATOR BEING ILLUMINATED. A TRAPPED HARNESS MAY RESTRICT THE ROTATION OF THE REAR SEAT BELT BRACKET WHILE THE CUSTOMER IS TRYING TO USE THE SEAT BELT.
PIT5414
This Preliminary Information communication provides information to the technician about vehicles that may have no crank, loss of communication, engine stall or a Service Engine Soon. Technician will inspect the engine bay near the water pump pulley, oil filter housing, and left rear cylinder head behind the coolant pipe. Repair the wires and route the engine harness away from these possible contact points.
PIT5416
This Preliminary Information communication provides information to the technician for a small vibration through sweeping turns on highways and interstates that goes away when driving straight. This condition is called smooth road shake and there is a new calibration loaded into TIS2web to program the power steering control module to lessen the effects of smooth road shake.
PIP4959E
This Preliminary Information communication provides information to the technician with information regarding high misfire rates always on #1 cylinder. A customer may complain of misfires or roughness on cold start up with a P0300 diagnostic trouble code. Technician is to add coolant dye to the system and run the engine through warm up to circulate the dye. Pressurize the cooling system after a cold soak and inspect the cylinder with a bore scope for coolant dye. Dye is used to identify coolant over residual fuel being that might be left in the cylinder. The technician is not to replace the cylinder head as it will not correct this concern. In some cases it is necessary to remove the head for inspection. Do not replace the engine for small surface pock marks or a pitting appearance this is normal and do not connect to coolant passages. Usually if porosity is present there will be a break in the carbon ring. Only replace the engine if true porosity is found. Technician is to call Product Quality Center with the latest version of bulletin 02-07-30-029 if porosity is found and engine replacement is required.
PIT5415
This Preliminary Information communication provides information to the technician of binding when turning the steering wheel after removing and reinstalling the intermediate shaft for a service procedure. There is an intermediate shaft nose plug in the upper intermediate shaft that can drop down into the lower intermediate shaft and then into the joint when the shafts are separated. This plug is for initial assembly and not needed after a service was performed. Inspect the upper and lower intermediate shaft for the nose plug and if found remove and discard prior to reassemble of the upper and lower intermediate shaft.
PI1429A
This preliminary informational bulletin provides repair information to correct a customer concern that they cannot remove the ignition key and/or that the key may not fully rotate to the ?off? position, though engine does shut off.
SBU-15190
CHEVROLET/GMC: SERVICE PROCEDURE PROVIDED, IF REQUIRED, INSPECTION OF MAIN BODY WIRING HARNESS PINCHING SEAT BELT BRACKET AT C-PILLAR ON CERTAIN VEHICLES, THAT BECOMES BUNDLE AND DAMAGED RESULTING IN LOSS OF FUNCTION. MODEL 2015 COLORADO, CANYON. *PE
PIT5383A
This Preliminary Information communication provides information to the technician about vehicles that have various Heater-Vent-Air Conditioning issues. Technician should use Tis2Web to reprogram the Heater-Vent-Air Conditioning control module.
PI0091B
This preliminary informational bulletin provides repair information to correct a customer concern of Iitermittently key will not rotate in door or ignition lock cylinder.
PIP5250F
This Preliminary Information communication provides information to the technician about vehicles that may have a Service 4WD message on the Driver Information Center when operated below 10 degrees Fahrenheit (-12 Celsius). Technician may find C0398 or C0326 stored in the Transfer Case Control Module. For vehicles with Regular Production Option Code NQH and NQ6 and only setting Diagnostic Trouble Codes C0398 or C0398 and C0326 the replacement of the actuator motor will correct the concern. Dealer will need to contact General Motors Product Quality Center for further assistance. For vehicles with Regular Production Option Code NQH and NQ6 with other transfer case Diagnostic Trouble Codes. If the vehicle had a Diagnostic Trouble Code C0398 in the transfer case control module stored with any other codes such as C0392, C0396, C0306 or other codes related to rotational position sensor or actuator position sensor it is likely that is causing a C0398 to set and replacement of the actuator will likely not repair the vehicle. For vehicles with Regular Production Option Code NP0 and only have a Diagnostic Trouble Code C0398 stored in the transfer case control module, the technician should insure the transfer case control module calibrations are up-to-date in Tis2Web.
02-08-42-001H
This informational bulletin provides information to assist dealership personnel with the identification of vehicle headlamp, tail lamp, license lamp or fog/driving lamp damage that are not considered warrantable.
11-08-49-001O
This technical bulletin provides repair procedure information to correct a customer concern of Transport Mode On message displayed in Driver Information Center (DIC) and/or battery light is flashing.
15-00-89-004
This informational bulletin provides technicians with information to help identify the differences between what is considered a fluid leak, and what is considered seepage.
PI1374D
This preliminary informational bulletin provides radio programming information to correct customer concerns about no XM audio or time shift, radio lock-up, slow response, vertical line between clock and temperature, poor FM reception (Truck Only).
14818
14818 - SERVICE UPDATE. THIS BULLETIN PROVIDES A SERVICE PROCEDURE TO INSPECT AND, IF NECESSARY, REROUTE AND/OR REPAIR THE BODY-WIRE HARNESS ON CERTAIN 2015 MODEL YEAR CHEVROLET COLORADO AND GMC CANYON VEHICLES. THESE VEHICLES MAY HAVE BEEN ASSEMBLED WITH AN IMPROPER ROUTING OF THE BODY-WIRE HARNESS THAT PLACES THE HARNESS IN CLOSE PROXIMITY TO THE PARK-BRAKE PEDAL ASSEMBLY. A MISROUTED BODY-WIRE HARNESS THAT CONTACTS THE PARK-BRAKE PEDAL ASSEMBLY COULD BECOME CHAFED AND DAMAGED. DEPENDING ON WHICH WIRES ARE DAMAGED IN THE BODY-WIRE HARNESS, LOSS OF SEVERAL VEHICLE FUNCTIONS IS POSSIBLE.
PIC5910C
This Preliminary Information communication provides information to the technician about vehicles that have a Diagnostic Trouble Code B124B sym 04 in the HMI module. Technician should check the USB port operations if no issue found it should be considered a false code and no components should be replaced. If the USB port is inoperative technician should follow published Service Information diagnosis for Auxiliary Audio Input Malfunction.
PIC6085
This Preliminary Information communication provides information to the technician about vehicles that are unable to access XM Weather. If the system responds by highlighting the XM Weather Icon but it does not enter the application technician should replace the Human Machine Interface module for this concern.
PIT5396
This Preliminary Information communication provides information to the technician that some vehicle may have a water leak into the cabin. Water staining may be seen in the headliner or water may be on the floor. Technician will inspect these areas for water intrusion roof ditch, rear glass, center high mounted stop light, windshield, cowl seam, heater-vent-air conditioning drain tube, pillar area, and the pressure relief valve.
PIT5399
This Preliminary Information communication provides information to the technician about connectivity concerns when connecting an Apple device via USB cord. Technician should insure the customer is using an original equipment manufacturer Apple USB cable.
PI1374C
This preliminary informational bulletin provides radio programming information to correct customer concerns about no XM audio or time shift, radio lock-up, slow response, vertical line between clock and temperature, poor FM reception (truck only).
PI1375C
This preliminary informational bulletin provides reprpgramming information to correct a customer concern of blank display, NAV screen audio content is unavailable via speech recognition, display screen is stuck on incoming call view after phone call finished, rear view camera display blank, USB Issues/Bluetooth/Favorite Bar/Voice, iPod unable to detect via USB, recognition concerns, XM speech recognition inoperative, traffic messages, clock display.
PIC4310L
This Preliminary Information communication provides information to the technician about vehicle that may have an OnStar system that has progression tones when pressing the blue or red button. Technician will need to call General Motors Technical Assistance Center with the scan tool data from the OnStar system.
PIP5282
This Preliminary Information communication advises the technician about the calculation and operation of the engine oil life monitor. The monitor calculates the percent of oil life remaining, based on 3 pathways. The first pathway for oil life calculation is engine revolutions. The second pathway for oil life calculation is the mileage form the last rest for all General Motors powertrains except the Volt. The third pathway for oil life calculation is the amount of time the oil is in the engine. The Volt uses a 2 year timer instead of 1 year. It also uses the engine revolution counter. It does not use the mileage pathway to count down.
PIT5231B
This Preliminary Information communication provides information to the technician about vehicles that may have a blank radio display. Technician may find a Diagnostic Trouble Code U150F stored in the Radio / Heater-Vent-Air Conditioning controls. Technician will verify if the correct display is installed. If the Diagnostic Trouble Code is current inspect the circuit form end to end.
14395A
14395A - CUSTOMER SATISFACTION PROGRAM (REVISED LABOR TIME). ON SOME 2015 MODEL YEAR BUICK ENCORE, LACROSSE, REGAL, AND VERANO; CADILLAC ATS, CTS, ELR, ESCALADE, SRX AND XTS; CHEVROLET COLORADO, CORVETTE, CRUZE, EQUINOX, IMPALA, MALIBU, SILVERADO, SONIC, SPARK, SS, SUBURBAN, TAHOE, TRAX, AND VOLT; AND GMC CANYON, SIERRA, TERRAIN, AND YUKON VEHICLES, A PERFORMANCE ISSUE WITH THE ONSTAR® MODULE MIGHT IMPACT THE VEHICLE'S BATTERY LIFE. THIS CAN CAUSE A DEAD BATTERY IF THE VEHICLE IS NOT STARTED FOR APPROXIMATELY 4 DAYS. THIS CONDITION CAN OCCUR EVEN IF THE ONSTAR® SYSTEM IS NOT ACTIVE. DEALERS ARE TO REPLACE THE ONSTAR® MODULE. IF THE CUSTOMER DOES NOT HAVE AN ACTIVE ONSTAR® SUBSCRIPTION, THE ONSTAR® MODULE IS TO BE DEACTIVATED AFTER REPLACEMENT.
PIT5411B
This Preliminary Information communication advises the technician that the Human Machine Interface, Radio or Tuner, radio controls, Integrated Center Stack, display, and Media Disc Players are placed on restriction through the General Motors Technical Assistance Center. Dealer will need to contact General Motors Technical Assistance Center for further assistance.
PB-14395
BUICK/CADILLAC/ GMC/ CHEVROLET: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. BATTERY IS DEAD DUE TO ONSTAR MODULE AND IF VEHICLE FAILS TO START AFTER 4 DAYS AND OCCURS EVEN IF ONSTAR SYSTEM IS NOT ACTIVE. *PE UPDATED 11/6/15. *PE
PIT3227K
This Preliminary Information communication provides information to the technician about vehicles that may have slack in one of the tailgate cables. Technician should not replace any parts for this concern. Please communicate to the customer this condition is a normal operating characteristic of their vehicle.
SBU-14818
CHEVROLET/GMC: INFORMATION REGARDING THE PROCEDURE ON CERTAIN VEHICLES, IN REPAIRING AND/OR REROUTING THE BODY WIRE HARNESS THAT WAS ASSEMBLE AND IMPROPERLY ROUTED CLOSE TO PARK BRAKE PEDAL. MODEL 2015 CANYON, COLORADO. *PE
05-08-46-009D
This informational bulletin adds the 2014 and 2015 model years to information of a language change for OnStar System (U.S. and Canada only).
15008
15008 - SERVICE UPDATE. THIS BULLETIN PROVIDES A SERVICE PROCEDURE TO INSTALL TWO BOLTS ONTO THE TRANSFER CASE ADAPTER HOUSING ON CERTAIN VEHICLES EQUIPPED WITH A 2.5L ENGINE (RPO LCV) AND A 6-SPEED AUTOMATIC TRANSMISSION (RPO MYB). THESE VEHICLES MAY BE MISSING TWO LOWER TRANSFER CASE ADAPTER BOLTS. THIS COULD CAUSE INCREASED VIBRATION AT VEHICLE SPEEDS ABOVE 80 MPH (128 KM/H). CAE ANALYSIS SHOWS THAT THERE WILL BE INCREASED STRESS LEVELS TO THE TRANSMISSION HOUSING, BELL HOUSING, AND ADAPTER HOUSING. IF A VEHICLE WITH THIS CONDITION ALSO HAS A SEVERELY IMBALANCED DRIVELINE AND IS OPERATED AT HIGH VEHICLE SPEEDS FOR A LONG PERIOD OF TIME, THESE INCREASED STRESS LEVELS COULD LEAD TO CRACKS IN THE TRANSMISSION HOUSING, BELL HOUSING, AND ADAPTER HOUSING. IF CRACKS OCCUR, THE VEHICLE COULD LEAK TRANSMISSION FLUID. WITH ENOUGH FLUID LOSS, THE CHECK ENGINE LIGHT WILL ILLUMINATE. ADDITIONALLY, IF THE ADAPTER HOUSING DEVELOPS A CIRCUMFERENTIAL CRACK, THE VEHICLE COULD SUDDENLY LOSE PROPULSION.
PI1452
This preliminary informational bulletin provides repair information for a customer concern that the windshield wiper blade(s) skip/chatter across the windshield during operation.
PIP4919D
This Preliminary Information communication provides information to the technician about vehicle that may have black smoke on a cold start. A dual-pulse injection strategy is utilized during engine cold start to reduce the time required to bring the catalytic converter up to operating temperature. This split injection strategy lasts for about 60 seconds on cold start. This process may cause the customer to see increased black smoke during cold start and should be considered normal.
PIC5161E
This Preliminary Information communication provides information to the technician about vehicles that the radio can be turned on after turning the ignition off and opening the driver?s door. The radio can then be turned back on after the vehicle's Retained Accessory Power has been canceled by simply pressing the power button on the radio. This is a normal characteristic of the key off operation.
PIP5223C
This Preliminary Information communication advises the technician that the E92 Engine Control Module part number 12662034 part restriction through General Motors Product Quality Center has ended. Dealer can order the parts through the regular Customer Care and Aftersales parts process.
PIP5250E
This Preliminary Information communication provides information to the technician about vehicles that may have a Service 4WD message on the Driver Information Center when operated below 10 degrees Fahrenheit (-12 Celsius). Technician may find C0398 or C0326 stored in the Transfer Case Control Module. For vehicles with Regular Production Option Code NQH and NQ6 and only setting Diagnostic Trouble Codes C0398 or C0398 and C0326 the replacement of the actuator motor will correct the concern. Dealer will need to contact General Motors Product Quality Center for further assistance. For vehicles with Regular Production Option Code NQH and NQ6 with other transfer case Diagnostic Trouble Codes. If the vehicle had a Diagnostic Trouble Code C0398 in the transfer case control module stored with any other codes such as C0392, C0396, C0306 or other codes related to rotational position sensor or actuator position sensor it is likely that is causing a C0398 to set and replacement of the actuator will likely not repair the vehicle. For vehicles with Regular Production Option Code NP0 and only have a Diagnostic Trouble Code C0398 stored in the transfer case control module, the technician should insure the transfer case control module calibrations are up-to-date in Tis2Web.
12-07-30-001E
This informational bulletin provides information on the Product Quality Center (PQC) assembly replacement process for Service Agents not required to contact PQC prior to assembly replacement.
13-08-116-001B
The intent of this technical bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for causing multiple customer concerns that do not have other diagnostic methods to identify them.
PIT5363B
This Preliminary Information communication provides information to the technician about vehicles that may have a click or tick noise heard inside cab with engine running. Technician may find the engine or High Pressure Fuel Pump tick noise that is very loud in the cab of the truck. Comparison with another truck having the same powertrain could show the other truck is quieter. Technician will install an acoustic seal that may be missing or dislodged.
PIT5389
This Preliminary Information communication provides information to the technician about vehicle that may have an OnStar system that has progression tones when pressing the blue or red button. Technician will need to call General Motors Technical Assistance Center with the scan tool data from the OnStar system.
PI1415B
This preliminary informational bulletin provides repair information to correct a customer concern of rear door ajar message, rear door hard to close, and/or rattle noise from lower rear door.
PI1447
This preliminary informational bulletin provides diagnostic tips for a customer concern of Malfunction Indication Lamp (MIL) illuminated, and a technician may find DTC P0741 set: Torque Converter Clutch Stuck Off
PIT5236C
This Preliminary Information communication provides information to the technician about vehicle that may OnStar inoperative and Navigation/GPS/Compass issues. Technician may find Diagnostic Trouble Codes B101D sym 3C and or F0. Technician will gather data using a scan tool and contact General Motors Technical Assistance Center for further assistance. After approval technician will replace the OnStar module.
PIP5250D
This Preliminary Information communication provides information to the technician about vehicles that may have a Service 4WD message on the Driver Information Center when operated below 10 degrees Fahrenheit (-12 Celsius). Technician may find C0398 or C0326 stored in the Transfer Case Control Module. For vehicles with Regular Production Option Code NQH and NQ6 and only setting Diagnostic Trouble Codes C0398 or C0398 and C0326 the replacement of the actuator motor will correct the concern. Dealer will need to contact General Motors Product Quality Center for further assistance. For vehicles with Regular Production Option Code NQH and NQ6 with other transfer case Diagnostic Trouble Codes. If the vehicle had a Diagnostic Trouble Code C0398 in the transfer case control module stored with any other codes such as C0392, C0396, C0306 or other codes related to rotational position sensor or actuator position sensor it is likely that is causing a C0398 to set and replacement of the actuator will likely not repair the vehicle. For vehicles with Regular Production Option Code NP0 and only have a Diagnostic Trouble Code C0398 stored in the transfer case control module, the technician should insure the transfer case control module calibrations are up-to-date in Tis2Web.
12-06-01-003B
This informational bulletin provides information for repairing engine front cover oil leak, sealing surface preparation and applying RTV sealant.
13-00-89-008A
This informational bulletin communicates GM wiring repair strategy information.
PI1440
This preliminary informational bulletin provides technicians with diagnostic tips for a customer concern of odor emanating from HVAC system.
PIT5384
This Preliminary Information communication provides information to the technician about vehicles that may have the OnStar wireless fidelity inoperative. Technician will need to contact General Motors Technical Assistance Center with a scan tool connect to the vehicle for further assistance.
PIT5383
This Preliminary Information communication provides information to the technician about vehicles with various Heater-Vent-Air Conditioning concerns. Technician will need to reprogram HVAC Control Module with the updated calibration available in TIS2WEB starting on 1/17/2015.
PIT5382A
This Preliminary Information communication provides information to the technician about vehicles that may have a Service Theft System message displayed in the Driver Information Center. Technician may find a Diagnostic Trouble Code B2955 stored in the Body Control Module. Technician should inspect the connections at the immobilizer and ensure there is enough slack in the harness with the column extended. Insure there are no other proximity passes or fobs on the key ring. If no issue found and the code is history, engineering is investigating this concern and no further repair attempts or parts should be replaced at this time.
04-00-89-015J
This warranty administration bulletin communicates GM required operating procedures (U.S. only) for service operations.
09-00-89-016D
This warranty administration bulletin provides retail and wholesale service personnel with the policies and the warranty claims submission procedures that support Labor Operation 0600014 ? Suspected Tampering or Vehicle Modifications.
PI1434
This preliminary informational bulletin details the systems operations Information on HVAC system, heated seat, and rear defogger operation during a remote vehicle start event.
PIT5382
This Preliminary Information communication provides information to the technician about vehicles that may have a Service Theft System message displayed in the Driver Information Center. Technician may find a Diagnostic Trouble Code B2955 stored in the Body Control Module. Technician should inspect the connections at the immobilizer and ensure there is enough slack in the harness with the column extended. Insure there are no other proximity passes or fobs on the key ring. If no issue found and the code is history, engineering is investigating this concern and no further repair attempts or parts should be replaced at this time.
12-06-01-008B
This informational bulletin provides dealership personnel information on unscheduled supplemental services (including flushing services and additives) and proper use of GM simplified maintenance schedules (Canada only).
PIT5293A
This Preliminary Information communication provides information to the technician about vehicle that may have a the Heater-Vent-Air Conditioning turning unwanted at start up after it was put in the off position before the vehicle was keyed off. This is normal operation when the vehicle is equipped with Regular Production Option Code C67 Manual Heater-Vent-Air Conditioning.
PIT5309B
This Preliminary Information communication advises the technician that the electric steering gear part numbers 22963309 and 22963310 was be placed on restriction through General Motors Product Quality Center. Dealer will need to contact General Motors Product Quality Center for further assistance.
15-00-90-001
This informational bulletin provides technicians with diagnostic tips for preventing oil leaks after changing oil and filter.
PI1429
This preliminary informational bulletin provides information to inspect and verify transmission control lever knob installation for a customer concern that the ignition key cannot be removed and/or does not rotate to the ?Off? position.
PIP5219A
This Preliminary Information communication advises the technician that the 6 Speed Manual Transmission (N8D) has been placed on an Exchange program. Dealer will need to call General Motors Product Quality Center for further assistance.
02-07-30-029X
This informational bulletin provides information on the PQC assembly replacement process - for dealers required to contact PQC prior to replacing an assembly (U.S. and Canada only).
PIP5250C
This Preliminary Information communication provides information to the technician about vehicles that may have a Service 4WD message on the Driver Information Center when operated below 10 degrees Fahrenheit (-12 Celsius). Technician may find C0398 or C0326 stored in the Transfer Case Control Module. For vehicles with Regular Production Option Code NQH and NQ6 and only setting Diagnostic Trouble Codes C0398 or C0398 and C0326 the replacement of the actuator motor will correct the concern. Dealer will need to contact General Motors Product Quality Center for further assistance.
PIP5273
This Preliminary Information communication provides information to the technician about vehicles that may have a Service Engine Soon Malfunction Indicator Lamp that comes on. Technician may find Diagnostic Trouble Codes P0326 of P0331 set in history. During inspection if the technician found the Diagnostic Trouble Codes set in history to check loose connection at the Body Control Module. Engineering has identified a concern causing this code and is working to release a repair.
PIT5411A
This Preliminary Information communication advises the technician that the Human Machine Interface, Radio or Tuner, radio controls, Integrated Center Stack, display, and Media Disc Players are placed on restriction through the General Motors Technical Assistance Center. Dealer will need to contact General Motors Technical Assistance Center for further assistance.
14-00-89-004A
This informational bulletin provides information for fleet vehicles which details the proper configurations for the ignition key, fob, key tags and key rings.
PI02003D
This preliminary informational bulletin provides technicians a recommendation for when they are performing a front end alignment and find an alignment dowel pin missing .
PIC6073
This Preliminary Information communication provides information to the technician about the Media Oriented Systems Transport Bus Diagnostic Tool Kit (EL-51578) has been released to help diagnose any of the Media Oriented Systems Transport bus concerns. The kit contains header connectors that are installed to bypass Media Oriented Systems Transport bus modules. The bypass connector also contains a terminal for verifying Media Oriented Systems Transport control circuit voltages. Technician should review Media Oriented Systems Transport bus description and operation and Diagnostic Trouble Code U0028 diagnostic procedures.
PIT5233B
This Preliminary Information communication provides information to the technician about vehicles that may have hard or unable to rotate ignition key concern. When the concern is present the steering wheel will need to be rotated in either direction to alleviate the pressure between the steering column lock pin and lock plate. Please communicate to the customer this condition is a normal operating characteristic of their vehicle.
SBU-15008
GMC/CHEVROLET: INFORMATION ON SERVICE PROCEDURE REGARDING TRANSFER CASE ADAPTER HOUSING AND INSTALLING TWO MISSING ADAPTER LOWER TRANSFER CASE BOLTS, WHICH CAN INCREASE VIBRATION AT SPEEDS ABOVE 80 MPH (128 KM/H). MODEL 2015 CANYON, COLORADO 4WD. *PE
15-00-89-003
This informational bulletin provides information on dealer reimbursement procedures for Customer Assistance Center (CAC) Tier 1 and Tier 2 empowerment tools: diagnostic fee, short term rental, and up-front towing (U.S. only).
PIP5250B
This Preliminary Information communication provides information to the technician about vehicles that may have Service 4WD message in the Driver Information Center. During inspection technician may find Diagnostic Trouble Code C0398 or C0326 stored in the Transfer Case Control Module. If the vehicle has Regular Production Option Code NP0 and only has diagnostic trouble code C0398 stored in the Transfer Case Control Module, then use Service Programming System to update the Transfer Case Control Module. When working with vehicles equipped NHQ and NQ6 and setting Diagnostic Trouble Code C0398 when operated in areas where the ambient temperature is below 32 Fahrenheit (0 Celsius) use Global Diagnostic System 2 to review the freeze frame failure records, record all findings and Diagnostic Trouble Codes then clear the DTCs and data. Technician will need to operate the vehicle in all ranges and ensure that no Diagnostic Trouble Codes reset. If the vehicle had a Diagnostic Trouble Code C0398 in the Transfer Case Control Module stored with any other Diagnostic Trouble Code such as C0392, C0396, C0306 or other codes related to rotational position sensor or actuator position sensor it is likely that is causing a C0398 to set and replacement of the actuator will likely not repair the vehicle. If no Diagnostic Trouble Codes reset and C0398 was set without other rotational position sensor, or actuator position sensor Diagnostic Trouble Codes then replace the actuator motor with part number 23355888. Dealer will need to contact General Motors Product Quality Center for further assistance.
05-06-04-060A
This informational bulletin communicates Information to technicians on control module Diagnostic Trouble Code(s) (DTC)(s) P0601, P0602, P0603, P0604, P0606, P062F, P06F3, P1621 which can be shared in multiple modules.
11-08-49-001N
This technical bulletin is a revision for 11-08-49-001M to update the Condition.
PIC6070
This Preliminary Information communication provides information to the technician about vehicles that the Navigation radio does not have a global positioning system location but OnStar is able to accurately locate the vehicle. Technician should check the installation of the COAX cables to be router correctly. Technician will gain access to the Radio or Human Machine Interface depending on the vehicle build. Install the EL-50334 test antenna to the Radio HMI and evaluate the operation. If the GPS signal is restored, inspect for incorrect coax routing as described above and if found, reroute the cable so it does not bypass the splitter.
PI1374B
This preliminary informational bulletin provides radio programming information to correct customer concerns about no XM audio or time shift, radio lock-up, slow response, vertical line between clock and temperature, poor FM reception (truck only).
13-00-90-002A
This informational bulletin communicates Information to dealership personnel that vehicles factory filled with dexos1 5W-20 oil are approved to substitute dexos1 0W-20 oil as optional top off and service fill.
PI1415A
This preliminary informational bulletin provides repair information to correct a customer concern of rear door ajar message, rear door hard to close, and/or rattle noise from lower rear door.
PIP5250A
This Preliminary Information communication provides information to the technician about vehicles that may have a Service 4WD message on the Driver Information Center. Technician may find C0398 or C0326 stored in the Transfer Case Control Module. Technician should reprogram the Transfer Case Control Module using Service Programming System for the updated calibrations to resolve this concern.
PIT5373
This Preliminary Information communication provides information to the technician about vehicles that have a slight rattle, click or tick noise from the steering wheel area also a lightly resting of a hand on the airbag may quiet the noise. Engineering is investigating this issue and recommends no parts to be replaced at this time.
PI1419
This preliminary informational bulletin provides diagnostic tips that may be helpful in correcting a customer concern of no forward movement of vehicle, and technicians may find DTC P0777 or P02723 set as an active or history code.
PIC6067
This Preliminary Information communication provides information to the technician about vehicles that may have a Diagnostic Trouble Code B101D sym 39 in the Human Machine Interface. Technician should not replace any parts for this concern.
PIT5364A
This Preliminary Information communication provides information to the technician about vehicles that may have a Service Engine Soon Malfunction Indicator Lamp on. Technician may find Diagnostic Trouble Code P151E and P069E stored. Technician should not replace any parts for the Diagnostic Trouble Code P059F. The active grille air shutter assembly should be replaced for the Diagnostic Trouble Code P151E.
09-03-09-001C
This technical bulletin provides repair information for the re-torque of leaf spring bolts to correct a customer concern for a clunking noise coming from the rear of the vehicle.
PI1415
This preliminary informational bulletin provides repair information to correct a customer concern of rear door ajar message, rear door hard to close, and/or rattle noise from lower rear door.
PIP5269
This Preliminary Information communication provides information to the technician about vehicles that may a fluid leak on the cross member under the transmission. Technician should clean the area then check the fluid level of the transmission and add dye to the transmission and operate long enough to mix the dye in with the fluid and reevaluate the transmission for a leak. If no leak is found it is possible that when the powertrain was installed into the chassis at the assembly plant residual oil from the shipping plug was allowed to drip onto the cross member. If there is a leak present refer to published Service Information diagnostics.
PIT5264C
This Preliminary Information communication provides information to the technician about vehicles that are travelling from Canada to the United States. While in the United States they are unable to receive Turn-by-Turn directions. Due to the existing cellular provider not having roaming agreements in areas outside of Canada to support transmitting of the packet data required for Turn-By-Turn feature to operate. The customer has 3 options while traveling through the United Sates. First if the vehicle is equipped with a navigation radio they can request a "Destination Download" to the vehicle. Second if the customer uses the OnStar RemoteLink app they can send the directions to the vehicle. The third option would be to have the vehicle loaded with a "500 phone number" The customer will no longer be able to use their Hands Free Calling minutes when the new 500 phone number is loaded. If a customer chooses to restore Hands Free Calling in the future a new phone number will be assigned to the vehicle; previous phone numbers are not available.
09-03-09-001B
This technical bulletin provides repair information for the re-torque of leaf spring bolts to correct a customer concern for a clunking noise coming from the rear of the vehicle.
08-03-10-004B
This informational bulletin communicates comprehensive instructions to GM Dealers and authorized GM Accessory Distributor/Installers as to the proper methods for mounting, balancing, and installing accessory wheels and tires.
PI1375B
This preliminary informational bulletin provides repair information to correct customer concerns about blank display, NAV screen audio content is unavailable via speech recognition, display screen is stuck on incoming call view after phone call finished, rear view camera display blank, USB issues, Bluetooth/Favorite Bar/Voice, iPod unable to detect via USB, recognition concerns, XM speech recognition inoperative, traffic messages, clock display.
05-00-89-055E
This warranty administration bulletin provides information to clarify proper transaction administration of GM Dealer Empowerment Program and Goodwill Cases.
15-08-42-001
This informational bulletin communicates GM's position on exterior lighting components ?tinted or smoked? by an outside vendor.
PI1171A
This preliminary informational bulletin provides diagnosis and repair information regarding bearing damage or when an engine will not rotate.
PI1018A
This preliminary informational bulletin adds the 2015 model year to repair information on correcting a customer concern of poor, limited, reduced Remote Keyless Entry (RKE) or Remote Vehicle Start (RVS) range.
PI1374A
This preliminary informational bulletin provides radio programming information to correct customer concerns about no XM audio or time shift, radio lock-up, slow response, vertical line between clock and temperature, poor FM reception (truck only).
05-03-10-020F
This informational bulletin communicates GM's position on use of nitrogen gas in tires.
PI1404
This preliminary informational bulletin provides a diagnostic tip for low line pressure or pressure regulator valve stuck after transmission service pump cover replacement.
PIT5367
This Preliminary Information communication provides information to the technician about vehicles that may have a blank displays, flashing displays, "Error or Update failed Messages", navigation map not loading, Bluetooth or USB concerns. Technician should inspect the USB/SD card port for a SD card or a device plug into any of the USB ports.
PIP5223B
This Preliminary Information communication advises the technician that the E92 ECM Restriction Part Number 12662034 will be placed on restriction through the General Motors Product Quality Center. Dealer will need to contact General Motors Product Quality Center for further assistance.
PIT5309A
This Preliminary Information communication advises the technician that the Electric Power Steering Gear will be placed on restriction through Product Quality Center (effective 9-10-2014) to assist GM Engineering with product feedback. Dealer will need to contact General Motors Product Quality Center for further assistance.
05-08-51-001G
This informational bulletin provides information to correct a dealer concern of what they perceive to be paint staining when the protective shipping film is removed from certain vehicles.
01-00-89-010K
This informational bulletin adds 2014 - 2015 model years to information regarding comeback prevention and using Customer Concern Verification Sheets (CCVS).
06-08-47-001K
This informational bulletin provides information on control module diagnostics and configuration, programming using the TIS Service Programming System (SPS), set-up and warranty.
10-08-45-001E
This informational bulletin updates information on electrical ground repairs using new replacement fasteners with conductive finish.
00-03-10-002I
This informational bulletin provides information on chemical staining, pitting, corrosion and/or spotted appearance of chromed aluminum wheels, along with warranty information regarding these conditions.
GCUS3412
This bulletin is being revised to update Step 1 of the Repair Procedure in the Service Procedure section. Please discard all copies of bulletin 15671.
PIT5363A
This Preliminary Information communication provides information to the technician about vehicles that may have a click or tick noise heard inside cab with engine running. Technician may find the engine or High Pressure Fuel Pump tick noise that is very loud in the cab of the truck. Comparison with another truck having the same powertrain could show the other truck is quieter. Technician will install an acoustic seal that may be missing or dislodged.
PI1394
This preliminary informational bulletin provides technicians an engine repair tip for installation of pistons.
PIT3271G
This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles. General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.
03-06-03-003D
This warranty administration bulletin provides policy information on ACDelco® replacement battery warranty procedures.
11-00-89-004A
This warranty administration bulletin adds 2012 - 2015 model years to information communicating a change in the product field action customer reimbursement procedure (U.S. Dealers Only).
PIC3278F
This Preliminary Information communication provides information to the technician the steps needed to diagnose and repair the vehicles that may have unwanted or phantom phone calls. Technician will need to determine what type of call the customer is having that is unwanted. The vehicle may receive an incoming call just like any other phone. Typically the customer will hear the phone ringing in the vehicle. This scenario also includes incoming Bluetooth calls. One type of unwanted call can be made if the key pad is faulty the OnStar system will try to make a blue button call for shorted voltage in the circuits. The OnStar module could have an internal fault and produce a "Phone Unavailable" audio message also it may have a Diagnostic Trouble Code U1500 or B1000. Refer to diagnostics for the Diagnostic Trouble Code making sure to follow any applicable Bulletins or Preliminary Information sheets. A "Ready" or "OnStar ready" audio message heard while driving. In some cases it has been found that the customer is inadvertently pressing the ?push to talk? button on the steering wheel controls. On rare occasions, other issues in the steering column or Steering Wheel Control system may induce this concern.
PIC4310K
This Preliminary Information communication provides information to the technician about vehicle that may have an OnStar system that has progression tones when pressing the blue or red button. Technician will need to call General Motors Technical Assistance Center with the scan tool data from the OnStar system.
PIP5256
This Preliminary Information communication provides information to the technician about vehicles that may have a Service 4WD message displayed in the Instrument Panel Cluster. Technician may find diagnostic trouble code B2725 or B0770 in the Transfer Case Control Module. Technician will need to replace the Transfer Case Select switch with the correct switch.
PI0360E
This preliminary informational bulletin provides information that accessory remote start does not work with OnStar RemoteLink? phone application.
PI1375A
This preliminary informational bulletin provides repair information to correct customer concerns about blank display, NAV screen audio content is unavailable via speech recognition, display screen is stuck on incoming call view after phone call finished, rear view camera display blank, USB issues, Bluetooth/Favorite Bar/Voice, iPod unable to detect via USB, recognition concerns, XM speech recognition inoperative, traffic messages, clock display.
PIT5363
This Preliminary Information communication provides information to the technician about vehicles that may have a click or tick noise heard inside cab with engine running. Technician may find the engine or High Pressure Fuel Pump tick noise that is very loud in the cab of the truck. Comparison with another truck having the same powertrain could show the other truck is quieter. Technician will install an acoustic seal that may be missing or dislodged.
03-00-91-001G
This informational bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure, when diagnosing vibration concerns.
15-06-03-001
This informational bulletin provides information that may be useful in diagnosing/testing batteries that have set for a long period of time and/or set in cold weather climates to correct a customer concern of symptoms that include, but not limited to, a slow or no crank condition that may be caused by a discharged battery.
PI1385
This preliminary informational bulletin provides information that the tire pressure monitor (TPM) sensors must always be re-learned when accessory wheels are installed on the vehicle.
PIP5249
This Preliminary Information communication provides information to the technician about vehicles that may have an oil drip on the inspection plug on the bottom of the torque converter housing or on the cross-member. Technician will need to clean out the inspection hole and plug with degreaser and reinstall the plug. Clean any other effected surfaces.
030729004I
This informational bulletin was created for the Manual Transmission Operating Characteristics. The different noises caused by driver habit, weather conditions , and normal manual transmission noises.
PIT5236B
This Preliminary Information communication provides information to the technician about vehicle that may OnStar inoperative and Navigation/GPS/Compass issues. Technician may find Diagnostic Trouble Codes B101D sym 3C and or F0. Technician will gather data using a scan tool and contact General Motors Technical Assistance Center for further assistance. After approval technician will replace the OnStar module.
14D133
Special Return - Fuel Tank Module Kit: ACDelco Part Number M10256 (select date codes)
PI0655A
This preliminary information bulletin provides information on how to remove stainless steel wheel nut caps with the matching depth of socket used on the wheel nut.
PIT5357
This Preliminary Information communication advises the technician in some cases, it may be found that some GM computer systems Investigate History, Global Warranty Management, and Vehicle Inquiry System does not properly show the correct audio system of the vehicle.
PIT5358
This Preliminary Information communication provides information to the technician about vehicles with a low-volume, repetitive ticking noise coming from all speakers that may be more noticeable when listening to talk radio where there are breaks in the dialogue, allowing the noise to be more easily heard. Technician should not replace any parts for this concern. Engineering is currently evaluating this concern.
PIC5851B
This Preliminary Information communication provides information to the technician about the USB port going inoperative when using Multi-Media Interface Tester. Currently the Multi-Media Interface Tester and should not be used on vehicles with a base radio for testing USB function.
030848006J
This informational bulletin provide information for the technicians to repair the rear window defroster contact or tabs.
1008110001C
This information provides the proper way to install the floor mats .
PI1375
This preliminary information provides a procedure to update the radio to correct the cutomers concern of a Blank Display, NAV Screen Audio Content is Unavailable via Speech Recognition, Display Screen is Stuck on Incoming Call View After Phone Call Finished, Rear View Camera Display Blank, USB Issues/Bluetooth/Favorite Bar/Voice, iPod Unable to Detect via USB, Recognition Concerns, XM Speech Recognition Inoperative, Traffic Messages, Clock Display
PIC6053
This Preliminary Information communication provides information to the technician about vehicles that the radio will lose audio except warning chimes and become inoperative after using Siri. The concern may be corrected by an ignition cycle. If the radio continues to be inoperative please contact General Motors Technical Assistance for further direction.
100089005D
This warranty informational bulletin advised the technician that when performing a wiring repair, more information is required.
PIT5340
This Preliminary Information communication provides information to the technician about vehicles that have a hood that may shake or flutter while driving. Technician will need to adjust the hood bumpers for this concern.
14669
14669 - CUSTOMER SATISFACTION PROGRAM. CERTAIN VEHICLES MAY HAVE A CONDITION IN WHICH A 60 AMP FUSE WAS IMPROPERLY INSTALLED IN THE UNDERHOOD ELECTRICAL CENTER (UEC) FOR THE BRAKE VACUUM PUMP CIRCUIT. THE BRAKE VACUUM PUMP CIRCUIT REQUIRES A 30 AMP FUSE. IF THIS CONDITION IS NOT CORRECTED, THE BRAKE VACUUM PUMP CIRCUIT IS NOT PROTECTED AGAINST A RESISTIVE SHORT-CIRCUIT CONDITION. DEALERS ARE TO REPLACE THE FUSE IN F45 LOCATION WITH A 30 AMP FUSE AND REPLACE THE UEC COVER WITH A NEW COVER THAT HAS THE CORRECT FUSE INFORMATION.
PIT5236A
This Preliminary Information communication provides information to the technician about vehicles that have a Diagnostic Trouble Code B101D stored in Telematics Communication Interface Control Module. Technician will need to call General Motors Technical Assistance Center for further assistance. If the Diagnostic Trouble Code B101D has a sym 37 set please refer to the latest version of PIC5492.
PB-14669
GMC/CHEVROLET: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. AN IMPROPER INSTALLED 60 AMP FUSE IN UNDERHOOD ELECTRICAL CENTER (UEC) FOR BRAKE VACUUM PUMP CIRCUIT, INSTEAD OF REQUIRED 30 AMP FUSE, WILL CAUSE A NONE PROTECTION AGAINST RESISTIVE SHORT CIRCUIT CONDITION. MODEL 2015 CANYON, COLORADO. *PE
PIT5074H
J-35616-64B Terminal Test Probe / Replacement Terminal / Terminated Lead.
04-00-89-015I
This warranty administration bulletin provide policy information of the JOB CARD, for a repair on vehicles and what is acceptable - customer authorization; Service manager approvals and transaction authorization; Details of concern, cause and correction; Labor Time; Technician ID and acoutablity of labor time; Proper documentation and retension of warranty parts; Accurate sublet charges and receipts; Add on concerns after the Job Card has been written.
06-00-89-026M
This warranty bulletin provides labor operation numbers for customer concerns that can't be duplicated.
PIC5492C
This Preliminary Information communication provides information to the technician about vehicles that have a Diagnostic Trouble Code B101D-37 history in the Vehicle Communication Interface Module or telematics communication interface control module. Engineering has determined that this code will only display in history on the scan tool and will not cause issues with OnStar system operation.
PIT5353
This Preliminary Information communication provides information to the technician about what XM offerings are available for vehicles. A dealer or customer can access the website listed below for vehicle specific XM offerings and availability.
PIT5354
This Preliminary Information communication advises the technician how determine if the vehicle is equipped with wireless fidelity. Technician should check the Regular Production Option Code list for (VV4).
PIT5436A
This Preliminary Information communication provides information to the technician about vehicles with wireless fidelity inoperative after the OnStar module was replaced. Technician will need to perform a WIFI Activation using Service Programming System.
05-06-04-022L
This informational bulletin provides information on top tier fuels and what brands are available.
PI1344A
This preliminary bulletin provides a procedure to remove and inspect the clutch select solenoid valve for damage, located in the valve body to correct the customers concern of reduced acceleration at low speeds and trans slip at lauch.
PIP5029F
This Preliminary Information communication provides information to the technician about vehicles that have a Malfunction Indicator Lamp on or engine misfire, rough idle, extended crank, or crank no start in some cases. Technician will need to perform published Service Information diagnostics. If technician finds carbon an upper engine and valve cleaning should be performed.
10-08-98-002A
This information bulletin explains the use of drilling high strength steel in a collision repair and the GM recommended CryoCobalt Drill bit.
99-04-20-002I
This informational bulletin explains a normal condition for what and how the drive line can clunk.
G-204563
14395 - CUSTOMER SATISFACTION. ON SOME VEHICLES, A PERFORMANCE ISSUE WITH THE ONSTAR® MODULE MIGHT IMPACT THE VEHICLE'S BATTERY LIFE. THIS CAN CAUSE A DEAD BATTERY IF THE VEHICLE IS NOT STARTED FOR APPROXIMATELY 4 DAYS. THIS CONDITION CAN OCCUR EVEN IF THE ONSTAR® SYSTEM IS NOT ACTIVE. DEALERS ARE TO REPLACE THE ONSTAR® MODULE. IF THE CUSTOMER DOES NOT HAVE AN ACTIVE ONSTAR® SUBSCRIPTION, THE ONSTAR® MODULE IS TO BE DEACTIVATED AFTER REPLACEMENT.
PIT5343
This Preliminary Information communication provides information to the technician about when starting the vehicle there is a lack of air flow through the Heater-Vent-Air Conditioning vents and that the indicators on the Heater-Vent-Air Conditioning controls are illuminated and the display may show Heater-Vent-Air Conditioning off. Technician should reprogram the Heater-Vent-Air Conditioning control module using Service Programming System with the latest calibration.
PI1353
This preliminary bulletin is to inform dealers that the E92 Engine Control Module (ECM) labels have an incorrect service part number.
11-08-49-001M
This technical bulletin provides a procedure on how to turn the transport mode message of and reset the battery light flashing.
PI1352
This preliminary bulletin provides information on the cargo box light and no other light associated with it.
09-06-04-026H
This informational bulletin was created to help technician identify non GM calibrations for the gasoline engines and the damages that may be caused by aftermarket calibrations
PIT5264B
This Preliminary Information communication provides information to the technician about vehicles that are travelling from Canada to the United States. While in the United States they are unable to receive Turn-by-Turn directions. Due to the existing cellular provider not having roaming agreements in areas outside of Canada to support transmitting of the packet data required for Turn-By-Turn feature to operate. The customer has 3 options while traveling through the United Sates. First if the vehicle is equipped with a navigation radio they can request a "Destination Download" to the vehicle. Second if the customer uses the OnStar RemoteLink app they can send the directions to the vehicle. The third option would be to have the vehicle loaded with a ?500 phone number? The customer will no longer be able to use their Hands Free Calling minutes when the new 500 phone number is loaded. If a customer chooses to restore Hands Free Calling in the future a new phone number will be assigned to the vehicle; previous phone numbers are not available.
PIT5436
This Preliminary Information communication provides information to the technician about vehicles with OnStar WIFI is inoperative after a VCIM replacement. Technician will need to contact General Motors Technical Assistance Center with module information.
11-00-89-005H
This warranty bulletin clarifies the use of dealer empowerment to satisfy the customer.
13-00-89-004J
This informational bulletin helps the technician quick reference repairs to bulletins as opposed to replacing parts that may be un necessary.
110089005H
dealer Empowerment Labor Operations and Customer Enthusiam
110849001M
Transport Mode On Message Displayed in Driver Information Center (DIC) and/or Battery Light is Flashing (Follow Procedure as Outlined Below)
14395
OnStar® Module Battery Drain
990420002I
Information on Driveline Clunk Noise
PIT5099A
A/C Blows Warm Or Poor Performance.
14-00-89-003A
This information for Warranty administration - Changes the Service Policy and Procedures Section 1.6.2.11 and now is refered to Article 3.2.9 of the 1st addition manual for details of Technician Identification and Accounting of Labor Time
07-06-04-025K
This informational bulletin was provides information for the technician of cold start ticking noises in the engine compartment and may be caused by the fuel pump and/or the fuel injectors and no repairs are needed for a normal condition.
PIT5320A
This Preliminary Information communication provides information to the technician about vehicles that the navigation voice feedback is choppy, distorted, or garbled. Technician will need to press Settings, Voice, Audio Feedback Speed, and verify speed is set to Medium.
PIT5342
This Preliminary Information communication provides information to the technician about vehicles that have a whistle noise from the Instrument Panel when the HVAC is used. Technician will need to gain access to the cabin filter cover. Technician will need to remove and reinstall the door to the module is fully engaged.
12-08-51-002A
This information bulletin explains how to care and repair the spray-in bed liners.
PIT5411
This Preliminary Information communication advises the technician that the Human Machine Interface, Radio or Tuner, radio controls, Integrated Center Stack, display, and Media Disc Players are placed on restriction through the General Motors Technical Assistance Center. Dealer will need to contact General Motors Technical Assistance Center for further assistance.
14-00-89-004
This informational bulletin explains not to put multiple keys on one key ring and how to tag a key.
06-08-43-003E
This informational bulletin explains how to care for wiper blades.
G-202996
14661 - SERVICE UPDATE. THIS BULLETIN PROVIDES A SERVICE PROCEDURE TO CHECK AND VERIFY THE BODY SIDE HOOD HINGE BOLT TORQUE ON CERTAIN VEHICLES. THESE FASTENERS MAY NOT HAVE BEEN PROPERLY TIGHTENED AT THE TIME OF MANUFACTURE RESULTING IN A POSSIBLE HOOD RATTLE OR FLUTTER CONDITION.
PIP5232A
This Preliminary Information communication provides information to the technician about gasoline powered cars, mid-size trucks, light duty trucks, and heavy duty trucks with premature catalytic converter failures. It is recommended to inspect for a poor crimp on the grounds ring terminal at the engine block for the bank with the concern and repair the wire.
07-08-49-020I
This informational bulletin provides a quick guide to updating which model vehicle after replacing the IPC.
PIT5264A
This Preliminary Information communication provides information to the technician about vehicles that are travelling from Canada to the United States. While in the United States they are unable to receive Turn-by-Turn directions. Due to the existing cellular provider not having roaming agreements in areas outside of Canada to support transmitting of the packet data required for Turn-By-Turn feature to operate. The customer has 3 options while traveling through the United Sates. First if the vehicle is equipped with a navigation radio they can request a "Destination Download" to the vehicle. Second if the customer uses the OnStar RemoteLink app they can send the directions to the vehicle. The third option would be to have the vehicle loaded with a ?500 phone number? The customer will no longer be able to use their Hands Free Calling minutes when the new 500 phone number is loaded. If a customer chooses to restore Hands Free Calling in the future a new phone number will be assigned to the vehicle; previous phone numbers are not available.
04-00-89-015H
This warranty administration bulletin provide policy information of the JOB CARD, for a repair on vehicles and what is acceptable - customer authorization; Service manager approvals and transaction authorization; Details of concern, cause and correction; Labor Time; Technician ID and acoutablity of labor time; Proper documentation and retension of warranty parts; Accurate sublet charges and receipts; Add on concerns after the Job Card has been written.
PI1098A
This preliminary bulletin provides a procedure on how to cold crank test a battery in a vehicle.
PIC6036
This Preliminary Information communication provides information to the technician about vehicles that show an error message when a media disc is installed. Technician will need to check the Regular Production Option Code list to verify if the disc is compatible.
PIP5232
This Preliminary Information communication provides information to the technician about gasoline powered cars, mid-size trucks, light duty trucks, and heavy duty trucks with premature catalytic converter failures. It is recommended to inspect for a poor crimp on the grounds ring terminal at the engine block for the bank with the concern and repair the wire.
08-08-44-015E
This informational bulletin provides information on Inappropriate Warranty Claims Submitted for Damaged Radios and IPCs
PIP5226
This Preliminary Information communication provides information to the technician about finding needle bearings during an oil change. Technician will gain access to the roller rockers to inspect them. Only replace the roller rocker that is missing needle bearings. Be sure to clean the oil drains to retrieve the needle bearings. Each roller rocker has 66 bearings.
10-08-110-001B
This informational bulletin provides information on how to use floor mats.
PIP5223A
This Preliminary Information communication advises the technician that the Engine Control Module part number 12662034 was placed on restriction through the General Motors Product Quality Center. Dealer will need to contact General Motors Product Quality Center for further assistance.
05-06-04-022K
This informational bulletin provides information on top tier fuels and what brands are available.
10-08-44-006C
This informational bulletin provides the technician on what to do if the customer has a navagation concern and submit a feedback form to the GM navigation disc center website.
11-08-49-001L
This technical bulletin provides a procedure on how to turn the transport mode message of and reset the battery light flashing.
PIP5223
This Preliminary Information communication advises the technician that the Engine Control Module part number 12662034 is on restriction through the General Motors Product Quality Center. Dealer will need to contact General Motors Product Quality Center for further assistance.
07-00-89-036G
This informational bulletin ask the dealers for digital pictures to better enhance field reports only.
02-00-89-002N
This informational bulletin provides additional information to the technicians and how to submit a field product report.
10-00-89-006E
This information bulletin provides the dealers on how to submit a product information report.
PIP5219
This Preliminary Information communication advises the technician that the Colorado/Canyon 6 Speed Manual Transmission Exchange program will be administered by the General Motors Product Quality Center. Dealer will need to call General Motors Product Quality Center for further assistance.
PI1310
THIS PRELIMINARY BULLETIN PROVIDES NEW MODEL FEATURES AND SERVICE GUIDE.
110849001L
Transport Mode On Message Displayed in Driver Information Center (DIC) and/or Battery Light is Flashing (Follow Procedure as Outlined Below)
PIT-5309
GMC/CHEVROLET: RESTRICTION HAS BEEN PLACED ON ELECTRIC STEERING GEAR PART NUMBERS 22963309 AND 22963310 FOR ENGINEER EVALUATION THRU PRODUCT QUALITY CENTER (PQC). MODEL 2015 CANYON, COLORADO. *PE
PIT4911Y
Navigation Radio, Radio, Human Machine Interface.
PIT5309
Electric Power Steering Gear.
PIT5321
Missing Underhood Trim At Front Left Fender Area.
PIT5322
The HVAC blower motor used on these models has a normal delay when being turned ON to any blower speed from the OFF position.
PIT5323
Appearance Of Uneven Bed Or Accessory Rails After Installation Of Accessory Tonneau Cover.
PIT5324
Adding An Aftermarket Trailer Brake Controller.
PIC6024
This Preliminary Information communication provides information to the technician about vehicles that will not connect to OnStar. Technician may find Diagnostic Trouble Code B2470-04 set in the Vehicle Communication Interface Module also a red LED on the OnStar keypad will be on. Technician will need to follow published diagnostics for the Diagnostic Trouble Code. If the diagnostics lead to replacement of the Vehicle Communication Interface Module read the OnStar Customer Identifier using Global Diagnostic System 2. If the value falls in range the technician will need to remove power from the module for 5 minutes. After the power cycle was performed, check for the Diagnostic Trouble Code to be set current or history. If the Diagnostic Trouble Code is current replace the module. If the Diagnostic Trouble Code is history no further action is required.
03-06-03-004M
This warranty bulletin explains how to use the EL-50313 Midtronic GR8 Battery tester to test a battery and determin if it is warranty or not.
09-00-89-002J
This informational bulletin provides information to the dealers on properly maintaining vehicles in inventory.
PIP5217A
This Preliminary Information communication provides information to the technician about vehicles that may have a service 4 wheel drive message and the transfer case is stuck in neutral. Technician may find Diagnostic Trouble Code C0398 set in the Transfer Case Control Module. Technician should verify if the vehicle was dinghy towed the vehicle using the owner's manual procedure. If the vehicle has a C0398 after this type of procedure clear the Diagnostic Trouble Code and return the vehicle to the customer with a copy of this Preliminary Information. An owner's manual supplement will be sent to owner's with more information on dinghy towing the vehicle. If the vehicle stays in neutral after towing, with the ignition in the RUN position and engine not running cycle fuse TREC under the hood then continue to use the "Shifting out of neutral" in the owner's manual.
PI1296
This preliminary bulletin provides additional diagnoses for engine misfires, popping noise after cylinder head or fuel rail repair.
00-03-10-006K
This informational bulletin provides the technician with information on tire radial force variations and how to use it.
PIP5216
This Preliminary Information communication provides information to the technician about vehicles that have a knock noise, seized engine, lower end squeak or squeal from the engine. Technician will inspect the oil control solenoids for metal debris. Also inspect for damage to the cam caps Journals and camshaft journals on the heads. The check the timing chain idler sprockets for stiffness when turning. If any of these instances would be a cause to replace the engine instead of repair.
PI1295
This preliminary bulletin provides information to order the extra hardware needed to install the splash guards.
PIT3099M
This Preliminary Information communication provides information to the technician about installing General Motors Accessory pats. Technician can check Service Information for some accessories. Technician can also contact Partect for assistance. Technician can also contact Techline Customer Support Center for programming issues.
PI1290
This preliminary bulletin provides a procedure to replace the windshild to correct the customers concern of a loose mirrior and/or bracket fell off.
PIC5959B
This Preliminary Information communication provides information to the technician about vehicle that has no XM audio on certain channels but XM channel info is displayed. Technician will need to contact XM and deactivate and activate the module.
99-01-39-004F
This technical bulletin provides a procedure to correct the customers concern of odor coming from the Air conditioning.
PIC4310J
This Preliminary Information communication provides information to the technician about vehicle that may have an OnStar system that has progression tones when pressing the blue or red button. Technician will need to call General Motors Technical Assistance Center with the scan tool data from the OnStar system.
PIC5759A
This Preliminary Information communication provides information to the technician about vehicles that have a message on the radio "maximum number of phones are currently paired to the vehicle". Dealer should advise the customer this is normal operation of the vehicle due to the maximum number of five phones can be paired to a vehicle.
PI0998C
This preliminary bulletin provides information on adding adhesive padding to the rear corners of the tonneau cover to allow the tailgate to close properly.
00-06-01-012E
This information bulletin provides the technician the information on how to properly clean a metal surface using the correct tool.
12-03-10-001B
This informational bulletin provides technicians with ways to decrease the tire slipping on the rim and reduce to possible chances of the customers concerns over tire vibration are repair.
PIP5163A
This Preliminary Information communication provides information to the technician about engine block of possible cylinder bore damage, scoring or out of round as the possible cause of engine oil consumption, misfire, cylinder leakage or blow by. Technician will need to inspect the engine for Cylinder damage or scoring, An out of round cylinder bore, Dirt intrusion, and Catalytic Converter failure.
00-00-89-027H
This informational bulletin provides information on what products GM has to aid in the eliminating unwanted odors in a vehicle.
02-00-89-002M
This informational bulletin provides additional information to the technicians and how to submit a field product report.
PI0938A
This preliminary bulletin provides information on what labor operation number to use for various electrical/electronic control issues.
10-00-89-006D
This information bulletin provides the dealers on how to submit a product information report.
07-06-04-025J
This informational bulletin was created to inform the technician of cold start ticking noises in the engine compartment may be caused by the fuel pump and/or the fuel injectors and no
10-08-46-001B
This Technical bulletin provides a procedure to request a hard mute from Onstar when navigation is annoucing directions and to correct the customers concern of the radio being loud during navigation.
PIP4902H
This Preliminary Information communication provides information to the technician that General Motors Technical Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.
120310001B
Vibration Shortly After Tires are Mounted/Preventing Vibration from Wheel Slip
14-00-89-003
This information for Warranty administration - Changes the Service Policy and Procedures Section 1.6.2.11 and list the requirements for the dealer to comply.
050308002F
This informational bulletin was created to aid the technician in diagnosing the difference between a shock or strut that has a fluid residule from a possible external source from a leaking shaft seal.
PI1266
This preliminary bulletin explains to the technician to use the vin when reprogramming the radio using the techline/service programming systems.
PI0373B
This preliminary bulletin provides a procedure on how to reset the power folding mirriors after they been folded manually, to fix the customers concern of the mirriors shaking or fluttering at normal driving speeds.
PIC5088E
This Preliminary Information communication provides information to the technician about vehicles that may not receiving all channels on the XM band. Technician will need to use a scan tool and verify current Digital Radio Receiver Status under Data Display. Technician will need to look at the second line labeled Digital Radio Receiver Status will display a number of 00 - 04. Technician will repair per the status code.
PIC5588B
This Preliminary Information communication provides information to the technician on the programming and activation of the OnStar system. For many 2008 and prior model year GM vehicles, the programming is performed using the Tech 2 and the activation is initiated by a Service Programming System. For the 2010 and UP model year vehicles, the OnStar set-up procedure and OnStar Activation request have been combined into a single programming event called OnStar Set-up and Activation in Service Programming System.
05-00-89-029C
This preliminary bulletin provides a information to the dealer for the requirements need for equipment.
12-00-89-002B
This informational bulletin provides the dealer with information on what to do when requesting a new key code for the customer.
03-00-89-006K
This information bulletin provides dealers with more information on how to better prep a vehicle for pre-delivery.
09-03-10-013B
This informational bulletin provides explanation on using the tire sealent in the GM kit as a temporary fix only untill the tire can be properly repaired under the new tire warranty.
02-07-30-029W
This informational bulletin provides information to the technician on what parts of an engine or transmission will require the PQC to be notified.
12-07-30-001D
This informational bulletin provides a process to the service agents that are not required to contact PQC, to determine when to replace a assembly as opposed to repairing and if an engine or transmission is being returned, that it has all the information in relation to that part being returned.
03-06-03-004L
This warranty bulletin explains how to use the EL-50313 Midtronic GR8 Battery tester to test a battery and determin if it is warranty or not.
00-03-10-006J
This informational bulletin provides the technician with information on tire radial force variations and how to balance a tire using the balancer.
03-03-10-007I
This informational bulletin explains a normal condition of new tires may shake and vibrate for the first few miles.
12-08-132-001B
This informational bulletin explains if the fuse is open when the customer plugs in the trailer, that it may be the cause if diagnostics finds no problems to that point.
13-00-89-004I
This informational bulletin helps the technician quick reference repairs to bulletins as opposed to replacing parts that may be un necessary.
06-00-89-029J
This informational bulletin provides tips on how to care for the interior of the vehicle using products.
PI1233
This preliminary bulletin states to add the DTC symptom byte to the documentation to help aid engineering pinpoint concerns when trying to locate a root cause.
02-07-30-029V
This informational bulletin provides information to the technician on what parts of an engine or transmission will require the PQC to be notified.
09-00-89-002I
This informational bulletin provides information to the dealers on properly maintaining vehicles in inventory.
01-08-42-001J
This informational bulletin explains condensation in exterior lights and replacment guidelines for warranty replacement.
02-08-42-001G
This informational bulletin is to assist with the identification of issues that are not considered warrantable.
PIC5491F
This Preliminary Information communication provides information to the technician about vehicles that have an OnStar system that will not power up. Technician should turn off the ignition and cancel retained accessory power. After the vehicle has powered down remove power to the OnStar module for five minutes. After the power has been removed for five minutes, if the OnStar system is working release the vehicle. If the OnStar system is still inoperative continue with published Service Information diagnostics.
PIT3099L
This Preliminary Information communication provides information to the technician about installing General Motors Accessory pats. Technician can check Service Information for some accessories. Technician can also contact Partect for assistance. Technician can also contact Techline Customer Support Center for programming issues.
13-00-89-004H
This information bulletin provides the technician with additional information on fixing the vehicle right the first time by listing possible concerns to specific vehicles.
130089004H
Car and Truck Fix it Right the First Time Issues
1406130001
High Voltage Safety ? High Voltage Disabling
03-06-03-004K
This warranty bulletin explains how to use the EL-50313 Midtronic GR8 Battery tester to test a battery and determin if it is warranty or not
13-00-89-004G
This informational bulletin helps the technician quick reference repairs to bulletins as opposed to replacing parts that may be un necessary.
PIC5374C
This Preliminary Information communication provides information to the technician about vehicles that have a frequent "off route" messages while following Turn by Turn route. Technicians will need to remove power from the Vehicle Communication Interface Module for one hour and retest for the concern.
PIC5959A
This Preliminary Information communication provides information to the technician about vehicles that has no XM audio on certain channels but XM channel info is displayed. Technician will need to contact XM and deactivate and activate the module.
PIT5264
This Preliminary Information communication provides information to the technician about vehicles that when a Canadian customer may comment that when they travel to the United States, they are unable to connect to OnStar or use hands free calling. Dealer can advise the customer that the existing cell phone provider not having roaming agreements in areas outside of Canada. At this time, a customer has the option of contacting OnStar to have a 500 number loaded for OnStar operation while in the United States.
PIC4801F
This Preliminary Information communication provides information to the technician on how to diagnose and repair vehicles that may have an OnStar Turn-By-Turn Navigation the system that is inoperative. Technician verifies there are no Diagnostic Trouble Codes are present in the Antilock Braking System and Vehicle Communication Interface Module of the vehicle. If no Diagnostic Trouble Codes found call OnStar using the Blue button on the OnStar key pad and ask the advisor for a turn by turn route. Also make a OnStar personal call and a call into the vehicle. If normal diagnostics do not lead to a resolution technician will need to call General Motors Technical Assistance Center for further assistance.
130089004G
Car and Truck Fix it Right the First Time Issues
PIT4864F
Information On Requests To Add OnStar Bluetooth Option.
PIC3011H
This Preliminary Information communication provides information to the technician about vehicles that have the OnStar system does not respond properly to some numbers and/or voice commands. Dealer should direct the customer to review the operational characteristics in the OnStar Users Guide.
PIC5491E
This Preliminary Information communication provides information to the technician about vehicles that have an OnStar system that will not power up. Technician should turn off the ignition and cancel retained accessory power. After the vehicle has powered down, remove power to the OnStar module for five minutes. After the power has been removed for five minutes, if the OnStar system is working release the vehicle. If the OnStar system is still inoperative continue with published Service Information diagnostics. Technician may need to contact General Motors Technical Assistance Center depending on the STID, Station ID, or OnStar Customer Identifier.
12-07-30-001C
This informational bulletin provides a process to the service agents that are not required to contact PQC, to determine when to replace a assembly as opposed to repairing and if an engine or transmission is being returned, that it has all the information in relation to that part being returned.
09-03-10-016B
This informational bulletin explains how to balance a chrome wheel without damaging the chrome face of the rim.
10-08-64-002C
This warranty bulletin explains how to determine if an outside mirrior was damaged by the customer and what is considered warranty and non-warranty.
12-03-10-001A
This informational bulletin provides technicians with ways to decrease the tire slipping on the rim and reduce to possible chances of the customers concerns over tire vibration are repair.
12-03-10-002A
This informational bulletin provides the technician the proper way to install and torque the wheel.
05-03-10-020E
This informational bulletin explains the use of Nitrogen in GM tires.
07-03-10-008D
This bulletin provides information regarding the normal tire wear condition of slight or mild tire feathering and recommended practices.
08-03-10-006E
This technical bulletin provides a procedure on cleaning a leaking rim, to correct a customers concern of having a slow tire leak and low tire psi message on.
03-08-46-004O
This informational bulletin provides information on part restriction and ordering of Onstar vehicle communication modules.
PIT4943C
This Preliminary Information communication provides information to the technician about vehicles that have a Service Engine Soon Malfunction Indicator Lamp. Technician may find Diagnostic Trouble Code P0442. Technician will need to review Techlink article from May 2013 titled "Using the Evaporative Emissions System Tester" Technician will need to follow these steps to help diagnose the issue. First after the P0442 has been verified do not disturb any of the fuel system components. The technician now can use the scan tool to close the Evaporative Emissions System. If possible change the tank pressure sensor units from inch_H2O to milimeter_Hg for better resolution. Now the vehicle can be stared to monitor the tank pressure sensor output value for approximately two minutes. If the tank pressure sensor value does change, pressurize the fuel tank side of the purge solenoid with the GE 41413-A / J 41413-A and the necessary adaptors. Now add smoke and allow pressure to stabilize for 2 minutes. If smoke is allowed to pass through the purge solenoid, replace the purge solenoid. If the tank pressure sensor value does not change, then install CH-48096 adaptor between the purge line from the canister and the purge solenoid. With the Evaporative Emissions System closed, pressurize the system through the CH-48096 adaptor and allow the system to completely stabilize, by observing the Press / Vac Gauge for a minimum of 5 minutes. Now add smoke to the system with GE 41413-A / J 41413-A after system stabilization. Now inspect the purge solenoid, engine side, fuel cap, canister vent solenoid filter and any line quick connects. When the leak is unable to be located, test under a vacuum condition. his type of leak may be detected by using the scan tool Purge/Seal function to create a vacuum in the Evaporative Emissions System and then observe the FTP sensor parameter for vacuum decay.
05-08-48-001D
This warranty administration bulletion provides the dealer technician information and guidelines for claiming a windshield.
120310001A
Vibration Shortly After Tires are Mounted/Preventing Vibration from Wheel Slip
120310002A
Proper Wheel Installation and Wheel Torque Techniques
99-08-51-007F
Refinishing Aluminum Wheels This bulletin updates General Motor's position on refinishing aluminum wheels. GM does not endorse any repairs that involve welding, bending, straightening o re-machining. Only cosmetic refinishing of the wheel's coatings, using recommended procedures, is allowed. Evaluating Damage In evaluating damage, it is the GM Dealer's responsibility to inspect the wheel for corrosion, scrapes, gouges, etc. The Dealer must insure that such damage is not deeper than what can be sanded or polished off. The wheel must be inspected for cracks. If cracks are found, discard the wheel. Any wheels with bent rim flanges must not be repaired or refinished. Wheels that have been refinished by an outside company must be returned to the same vehicle. The Dealer must record the wheel ID stamp or the cast date on the wheel in order to assure this requirement. Refer to Refinisher's Responsibility Outside Company later in this bulletin.
990851007F
Refinishing Aluminum Wheels
04-00-89-053F
This informational bulletin provides information for the dealer technician to gather as much information to help aid Engineers by completely filling out requested reports.
11-00-89-002B
This informational bulletin was created to inform that any accessories that are install from the GM factory will be covered under the standard vehicle warranty and dealer installed accessories will be cover for a full year (12months).
PIP4670D
This Preliminary Information communication provides information to the technician about a no start or another concern after swapping an Engine Control Module or other modules from one vehicle to another. The Global Architecture electrical system associated with these vehicles does not allow controller swaps between vehicles.
PI0281D
Underbody Component Corrosion The following information may be helpful when addressing underbody component corrosion with customers. Some customers may comment that one or more of their vehicle's underbody components are showing some form of corrosion. This corrosion may be red in appearance (rust) if the component is steel, forged iron or cast iron. This corrosion may also be grey or white in color if the component is constructed of an aluminum alloy.
Complaint counts are reports filed with NHTSA, not failure rates. A common model collects more of them than a rare one that breaks more often.