PIP5601C
Service Bulletin/Repair Instructions
This PI communicates the requirement to provide a pico file to receive diagnostic assistance from TAC.
Vehicle report
Technical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.
PIP5601C
This PI communicates the requirement to provide a pico file to receive diagnostic assistance from TAC.
General Communication
Vehicle Wide Programming (VWP) is a new process to update software on GM Vehicles. It provides the ability via a single selection within Techline Connect to first identify which modules need updating and then proceed to updating affected modules (with some exceptions). The updating of modules is completed in parallel instead of the technician needing to update one module at a time. This allows a more streamlined approach for dealers and customers.
24-NA-141
GM is receiving damaged (cracked or broken) transmission cores returned to the reman facilities. The damage is being caused either in the removal process by the technician, or inadequate packaging or shipping. This bulletin advises the dealers to be more careful not to damage the transmissions during removal and to package the core properly for return.
16-NA-383
This service bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels should be used to reduce carbon build-up.
18-NA-099
This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product Allegation Resolution (PAR) claim.
24-NA-098
This service bulletin provides information for dealers/technicians on Service Programming System (SPS) Error Codes E4398, E4399, E4401, E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491, E4492, or E6961 and resolution information.
22-NA-074
This service bulletin provides service information to technicians on guidelines to replace Oil Cooler, Oil Cooler Lines and Oil Tank if the engine was replaced where large amounts of debris has flowed throughout the oiling system.
02-08-42-001J
This informational bulletin provides information for dealers/technicians on Headlamp, Tail Lamp, License Lamp or Fog/Driving Lamp Damage.
PI1394B
This PI bulletin advises the technician on the proper way to install the pistons in an engine.
23-NA-219
This service bulletin provides information on Concerns or Questions Regarding Installation of Dealer Installed Accessories.
17-NA-170
This service bulletin provides information about the Hunter wheel Road Force balancers that should be utilized for all repairs requiring balance and Road Force measurement.
10-00-89-006J
This service bulletin provides information for dealers on how to submit a product information report (PIR) (Canada Only).
23-NA-153
The service bulletin advises the tech of a normal transmission shift condition and the delay in throttle response when the throttle plate is opened rapidly and advises the customer that it is normal for the delay.
18-NA-073
This service bulletin provides graphics, information and guidelines for engine component wear to assist service personnel as a guideline to perform necessary engine repairs and prevent unnecessary engine replacement.
04-00-89-015Z
This bulletin provides information on Warranty Administration â Required Operating Procedures - 8 Points (U.S. Only).
22-NA-009
This service bulletin provides service information on new torque specification and installation procedure for ACDelco Spin-On Oil Filters.
17-NA-073
This warranty administration bulletin provides information regarding the field action courtesy transportation policy.
01-08-42-001O
This service bulletin provides information for dealers/technicians on Exterior Lamp Condensation and Water Leaks and Replacement Guidelines.
21-NA-124
This service bulletin provides diagnostic tips/steps on testing for possible EVAP leaks in the system to correct a customer concern of an MIL Illuminated with DTCs P0442 and/or P0455 Set.
22-NA-205
This service bulletin provides information on Module Harvesting.
10-00-89-006I
This service bulletin provides information for dealers on how to submit a product information report (PIR) (Canada Only).
22-NA-195
This service bulletin provides information on Handling Requests for Modifications to Permanently Import/Export Vehicles Between the U.S. and Canada.
22-NA-181
This diagnostic tip advises the tech not to separate the flexplate from the torque convertor or damage my occur if the engine is started while diagnosing for noise from the engine or transmission.
20-NA-065
This bulletin provides information on tools available to find an intake vacuum leak or exhaust leak to correct a condition of MIL Illuminated with Multiple Fuel Trim and/or Oxygen Sensor Codes Set.
16NA383
This informational bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels should be used to reduce carbon build-up.
PI1394A
THIS INFORMATIONAL BULLETIN PROVIDES ADDITIONAL INFORMATION ON HOW TO INSTALL PISTONS AND SUGGEST WHAT TOOLS TO USE.
000601012F
THIS INFORMATIONAL BULLETIN PROVIDES INFORMATION TO GM DEALERS ON THE CORRECT CLEANING METHODS WHEN CLEANING ENGINE GASKET SEALING SURFACES.
PIT-3665-D
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN THAT THE HYDRO-BOOST IS NOT SERVICEABLE AND WILL NEED TO BE REPLACED IF THE BRAKE PEDAL MOVES OR APPLIES ON ITS OWN AT A FULL TURN.
PIT5485B
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN IF UNABLE TO PLACE AN ONSTAR CALL IN THE IGNITION ON MODE AFTER THE ONSTAR CANADA UPGRADE, TO CONTACT THE GM TECHNICAL ASSISTANCE CENTER ONSTAR GROUP FOR FURTHER ASSISTANCE.
PIC-4935-E
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO HELP THE DEALERSHIP TECHNICIANS PERFORM A PARASITIC DRAIN TEST FOR THE ONSTAR MODULE. WHEN PERFORMING BATTERY PARASITIC DRAIN TEST, THERE MAY BE SOME CONFUSION AS TO WHAT THE NORMAL POWER CONSUMPTION READING SHOULD BE FROM THE ONSTAR SYSTEM.
PIC-5050-A
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN THE STEPS ON REPAIRING THE CONCERN. A CUSTOMER MAY IDENTIFY A CONCERN OF UNABLE TO REACTIVATE A VEHICLE'S ONSTAR THAT HAS BEEN PREVIOUSLY DISABLED BY ONSTAR. DEALER IS TO CALL GENERAL MOTORS TECHNICAL ASSISTANCE CENTER FOR FURTHER ASSISTANCE IF THE CONCERN IS STILL PRESENT.
PIC4935E
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO HELP THE DEALERSHIP TECHNICIANS PERFORM A PARASITIC DRAIN TEST FOR THE ONSTAR MODULE. WHEN PERFORMING BATTERY PARASITIC DRAIN TEST, THERE MAY BE SOME CONFUSION AS TO WHAT THE NORMAL POWER CONSUMPTION READING SHOULD BE FROM THE ONSTAR SYSTEM.
PIC5050A
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN THE STEPS ON REPAIRING THE CONCERN. A CUSTOMER MAY IDENTIFY A CONCERN OF UNABLE TO REACTIVATE A VEHICLE'S ONSTAR THAT HAS BEEN PREVIOUSLY DISABLED BY ONSTAR. DEALER IS TO CALL GENERAL MOTORS TECHNICAL ASSISTANCE CENTER FOR FURTHER ASSISTANCE IF THE CONCERN IS STILL PRESENT.
PIT5389A
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN ON THE STEPS FOR DIAGNOSING THE CONCERN. THE VEHICLE MAY BE UNABLE TO CONNECT TO ONSTAR USING THE WHITE, BLUE OR RED ONSTAR BUTTONS.
PIT5485A
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN, IF UNABLE TO PLACE AN ONSTAR CALL IN THE IGNITION ON MODE AFTER THE ONSTAR CANADA UPGRADE TO CONTACT THE GM TECHNICAL ASSISTANCE CENTER ONSTAR GROUP FOR FURTHER ASSISTANCE.
15-NA-079
OnStar® Voice Fallback Number Update Some customers may have received a letter from OnStar® stating that "We recently tried to provide a software update to the OnStar® hardware in your vehicle. However, your system could not be updated remotely. As a result, some of your OnStar® system functions may not be working as expected." The customer is further instructed in this letter to "Please contact your dealer or any dealer near you as soon as possible to schedule an appointment for this no-cost software update. Your dealer will reprogram your OnStar® module with an update. This is for vehicles that have previously received the Canada upgrade as described in Service Bulletin #15-08-44-001F."
PIT5264B
Canadian Customers Unable To Place Calls And Turn By Turn Inoperative In The United States.
Recalls
Vehicle Recalls
PIC5588B
Programming And Activation Of Replacement OnStar Modules.
PIT4864F
Information On Requests To Add OnStar Bluetooth Option.
PIT5264
Canadian Customers Unable To Place Calls In The United States
99-08-51-007F
Refinishing Aluminum Wheels This bulletin updates General Motor's position on refinishing aluminum wheels. GM does not endorse any repairs that involve welding, bending, straightening o re-machining. Only cosmetic refinishing of the wheel's coatings, using recommended procedures, is allowed. Evaluating Damage In evaluating damage, it is the GM Dealer's responsibility to inspect the wheel for corrosion, scrapes, gouges, etc. The Dealer must insure that such damage is not deeper than what can be sanded or polished off. The wheel must be inspected for cracks. If cracks are found, discard the wheel. Any wheels with bent rim flanges must not be repaired or refinished. Wheels that have been refinished by an outside company must be returned to the same vehicle. The Dealer must record the wheel ID stamp or the cast date on the wheel in order to assure this requirement. Refer to Refinisher's Responsibility Outside Company later in this bulletin.
PI0281D
Underbody Component Corrosion The following information may be helpful when addressing underbody component corrosion with customers. Some customers may comment that one or more of their vehicle's underbody components are showing some form of corrosion. This corrosion may be red in appearance (rust) if the component is steel, forged iron or cast iron. This corrosion may also be grey or white in color if the component is constructed of an aluminum alloy.
130089009
Expanded Availability for Remanufacture and Return (R&R) Electronic Control Modules
PIC5588A
Programming And Activation Of Replacement OnStar Modules.
SB-10-08-50-003B
GENERAL MOTORS: INFORMATION PROVIDED BY BULLETIN FOR ALL 2012 AND PRIOR GENERAL MOTOR TRUCKS AND PASSENGER VEHICLES REGARDING THE ADJUSTABLE COMFORT AND CUSTOM UPHOLSTERY OF THE DRIVER AND THE PASSENGER HEAD RESTRAINT. *PE
PIP-4695
GM: LOSS OF POWER HESITATES ON ACCELERATION. 4.3, 4.8, 5.3, 5.7 AND 6.0 ENGINES COUPLED WITH THE 4L60E OR 4L65E MAY EXPERIENCE A CONDITION OF HESITATES, MISSES OR LOSS OF POWER UNDER ACCELERATION. THE VEHICLE MAY OPERATE AS IF IT IS IN REDUCED POWER MODE. *PE
SB-06-02-32-013B
SAAB/HUMMER/GM: DIAGNOSTIC TIPS/RECOMMENDATIONS WHEN POWER STEERING PUMP REPLACEMENT IS NECESSARY. ANALYSIS OF RETURNED POWER STEERING (PS) PUMPS THAT HAD BEEN REPLACED FOR NOISE, NO POWER ASSIST, NO OR LOW PRESSURE AND LEAKING CONDITIONS HAS INDICATED A HIGH NUMBER OF NO TROUBLE FOUND RESULTS. ALL 1997-2010 VEHICLES AND LIGHT TRUCKS; 2010 AND PRIOR HUMMERS H2/H3 AND SAAB 9-7X VEHICLES. *PE
PIT-4722
GMC: FLUID LEAK FROM TRANSMISSION OIL COOLER LINES DUE TO CORROSION. ALL 2000-2006 LIGHT DUTY TRUCKS EQUIPPED WITH THE LIGHT DUTY AUTOMATIC TRANSMISSION. *PE
030604030
MULTIPLE DRIVEABILITY SYMPTOMS OF LONG OR HARD STARTS, CHUGGLE, ROUGH IDLE AND LIGHT OR INTERMITTENT MISFIRE DUE TO CLOGGED FUEL INJECTORS. *TT
040139007
LOSS OF HEATING VENTILATION AIR CONDITIONING. SYSTEM MODE AND OR TEMPERATURE CONTROL. *EH
00372D
ONSTAR SYSTEM IS ATTEMPTING AND/OR COMPLETING PHONE CALLS WHICH THE OPERATOR OF THE VEHICLE DID NOT INITIATE. *TT
01760
BUZZ NOISE FROM HEADLINER ABOVE DRIVER. *MR
02038
DIAGNOSTIC TROUBLE CODE B1000. *MR
02095
OWNERS MAY INQUIRE ABOUT THE PROPER SETUP FOR A WEIGHT DISTRIBUTING HITCH ON VEHICLES EQUIPPED WITH RPO Z55 AUTO RIDE SUSPENSION. *MJ
3047
99 THROUGH 05 YEAR VEHICLES, EQUIPPED WITH THREE-BUTTON ONSTAR SYSTEMS. *TT
3121
EXHAUST VIBRATION RESONANCE OR MOAN. (2004-2005 GMC DENALI) *SC
01409
THE NVG 136 ALL WHEEL DRIVE (AWD) TRANSFER CASE AND THE 236 AND 246 NVG SELECTABLE TRANSFER CASE SHUDDER ON TURNS. *TT
030730056
4L60-E AUTOMATIC TRANSMISSION OIL PUMP FIRST AND SECOND DESIGN IDENTIFICATION. *TT
000842010A
DAYTIME RUNNING LAMP (DRL) BULB REPLACEMENT. *TT
020605005A
EXHAUST / MUFFLER HEAT SHIELD RATTLE, POPPING NOISE UNDER VEHICLE. *TT
09232002
SELF-ARTICULATING HEADREST MECHANISM ON THE SECOND ROW SEATS WITH CLEARANCE LESS THAN ALLOWED FOR INADVERTENT INSERTION OF OBJECTS OR EXTREMITIES SMALLER THAN THE INITIAL OPENING. *TT
010601029B
SOME CUSTOMERS MAY COMMENT ON HIGHER THAN EXPECTED ENGINE OIL CONSUMPTION. *TT
010864014A
SOME CUSTOMERS MAY COMMENT THAT THE MANUAL LOCK LEVER COMES LOOSE FROM THE DOOR TRIM PANEL. *TT
010139007
SUBJECT REGARDING LOSS OF HVAC SYSTEM MODE AND/OR TEMPERATURE CONTROL. *TT
011101
ON SOME VEHICLES AS WELL AS CREW CAB PICK-UPS, CUSTOMERS USING A CHILD RESTRAINT ON THE SECOND ROW BENCH SEAT MAY COMMENT THAT EITHER OUTBOARD SEATBELT RETRACTOR, UPON RETRACTION, MAY APPEAR THAT THE BELT DOES NOT AUTOMATICALLY LOCK. *TT
010864014
SUBJECT REGARDING DOOR MANUAL LOCK LEVER DISENGAGES FROM DOOR TRIM PANEL (REPAIR LOCK LEVER) *JG
010864015
SUBJECT REGARDING FRONT AND REAR SIDE DOOR ACCESS DOOR NOISE (REPLACE DOOR CHECK LINK). *JG
010232007
SOME CUSTOMER MAY COMMENT ON A WHINING-TYPE NOISE THAT IS AUDIBLE INTHE VEHICLE'S PASSENGER COMPARTMENT. *TT
070801
CUSTOMERS MAY COMPLAIN OF A RATTLE NOISE COMING FROM THE SECOND ROW SEATBELT. *SLC
310701
SUBJECT REGARDING DRIVE BELT NOISE. *YH
010844008
THIS BULLETIN IS BEING ISSUED TO INFORM DEALERS THAT EFFECTIVE WITH VEHICLE PRODUCTION IN MAY 1, 2001, CERTAIN VEHICLES ARE BEING SHIPPED WITH A NEW FLUORESCENT ORANGE PLASTIC ANTENNA WRENCH AS PART OF THE ANTENNA. *TT
010940001
INFORMATION REGARDING REPLACEMENT OF THE FRONT SEAT BELT RETRACTOR AND BUCKLE USAGE. *TT
000861001B
INFORMATION CONTAINING REVISED ASSIST STEP (RUNNING BOARD) INSTALLATION PROCEDURES. *TT
010235003
THE DELETION OF THE STEERING COLUMN / WHEEL LOCKING FEATURE ON VEHICLES WITH AUTOMATIC TRANSMISSIONS. *TT
000861001A
INFORMATION PROVIDING REVISED ASSIST STEP (RUNNING BOARD) INSTALLATION PROCEDURE. *TT
010310002
INFORMATION ON EXCEEDED TIRE INFLATION PRESSURE (HARSH RIDE FACTOR). *TT
010101
SUBJECT PERTAINING TO CENTER CONSOLE POWER DOOR REPLACEMENT PART NUMBERS *JG
3525
AUTOMATIC LEVEL CONTROL INOPERATIVE DUE TO WATER INGESTION. *TT
Complaint counts are reports filed with NHTSA, not failure rates. A common model collects more of them than a rare one that breaks more often.