PIP5601C
Service Bulletin/Repair Instructions
This PI communicates the requirement to provide a pico file to receive diagnostic assistance from TAC.
Vehicle report
Technical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.
PIP5601C
This PI communicates the requirement to provide a pico file to receive diagnostic assistance from TAC.
General Communication
Vehicle Wide Programming (VWP) is a new process to update software on GM Vehicles. It provides the ability via a single selection within Techline Connect to first identify which modules need updating and then proceed to updating affected modules (with some exceptions). The updating of modules is completed in parallel instead of the technician needing to update one module at a time. This allows a more streamlined approach for dealers and customers.
24-NA-141
GM is receiving damaged (cracked or broken) transmission cores returned to the reman facilities. The damage is being caused either in the removal process by the technician, or inadequate packaging or shipping. This bulletin advises the dealers to be more careful not to damage the transmissions during removal and to package the core properly for return.
16-NA-383
This service bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels should be used to reduce carbon build-up.
18-NA-099
This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product Allegation Resolution (PAR) claim.
24-NA-098
This service bulletin provides information for dealers/technicians on Service Programming System (SPS) Error Codes E4398, E4399, E4401, E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491, E4492, or E6961 and resolution information.
10-08-45-001H
This bulletin provides information for electrical ground repairs using new General Motors replacement fasteners with conductive finish.
06-06-01-019C
This bulletin advises the technician of possible location of an internal coolant leak from a specific cylinder head and location.
22-NA-074
This service bulletin provides service information to technicians on guidelines to replace Oil Cooler, Oil Cooler Lines and Oil Tank if the engine was replaced where large amounts of debris has flowed throughout the oiling system.
02-08-42-001J
This informational bulletin provides information for dealers/technicians on Headlamp, Tail Lamp, License Lamp or Fog/Driving Lamp Damage.
PI1394B
This PI bulletin advises the technician on the proper way to install the pistons in an engine.
23-NA-219
This service bulletin provides information on Concerns or Questions Regarding Installation of Dealer Installed Accessories.
17-NA-170
This service bulletin provides information about the Hunter wheel Road Force balancers that should be utilized for all repairs requiring balance and Road Force measurement.
10-00-89-006J
This service bulletin provides information for dealers on how to submit a product information report (PIR) (Canada Only).
23-NA-153
The service bulletin advises the tech of a normal transmission shift condition and the delay in throttle response when the throttle plate is opened rapidly and advises the customer that it is normal for the delay.
18-NA-073
This service bulletin provides graphics, information and guidelines for engine component wear to assist service personnel as a guideline to perform necessary engine repairs and prevent unnecessary engine replacement.
19-NA-219
This diagnostic tip bulletin provides additional information on how to diagnose a possible valve, lifter or camshaft issue.
04-00-89-015Z
This bulletin provides information on Warranty Administration â Required Operating Procedures - 8 Points (U.S. Only).
22-NA-009
This service bulletin provides service information on new torque specification and installation procedure for ACDelco Spin-On Oil Filters.
17-NA-073
This warranty administration bulletin provides information regarding the field action courtesy transportation policy.
01-08-42-001O
This service bulletin provides information for dealers/technicians on Exterior Lamp Condensation and Water Leaks and Replacement Guidelines.
21-NA-124
This service bulletin provides diagnostic tips/steps on testing for possible EVAP leaks in the system to correct a customer concern of an MIL Illuminated with DTCs P0442 and/or P0455 Set.
22-NA-205
This service bulletin provides information on Module Harvesting.
PIT3033B
This Preliminary Information communication provides information to the technician that the Cam gear alignment can be incorrect after replacing the HVAC mode actuator.
10-00-89-006I
This service bulletin provides information for dealers on how to submit a product information report (PIR) (Canada Only).
22-NA-195
This service bulletin provides information on Handling Requests for Modifications to Permanently Import/Export Vehicles Between the U.S. and Canada.
22-NA-181
This diagnostic tip advises the tech not to separate the flexplate from the torque convertor or damage my occur if the engine is started while diagnosing for noise from the engine or transmission.
20-NA-065
This bulletin provides information on tools available to find an intake vacuum leak or exhaust leak to correct a condition of MIL Illuminated with Multiple Fuel Trim and/or Oxygen Sensor Codes Set.
010601011L
This informational bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil consumption.
RFI20201207_599-
This SKU is a Climate Control Module. The customer communication requested return of unsold inventory to inspect for a software issue. If the software issue exists it can cause a fan in the climate control system to stay on even when the ignition is turned off. The fan staying on even though the ignition is off can drain the battery, making the vehicle unable to start.
PIT3116B
This Preliminary information communicates information to Clean the throttle body if the engine stalls at idle when the A/C comes on.
16NA383
This informational bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels should be used to reduce carbon build-up.
PIT4297A
This Preliminary information communicates diagnostic information for a front noise.
PIT3254B
This Preliminary information communicates information for setting up the SDM.
PIT3712A
This Preliminary information communicates rear HVAC blower operation and diagnostic.
PIT4204A
This Preliminary information communicates the normal operation of the CJ2 automatic HVAC system
PI1394A
THIS INFORMATIONAL BULLETIN PROVIDES ADDITIONAL INFORMATION ON HOW TO INSTALL PISTONS AND SUGGEST WHAT TOOLS TO USE.
16NA260
THIS TECHNICAL BULLETIN PROVIDES A PROCEDURE TO REPROGRAM THE MEDIA DISC PLAYER WITH THE LATEST CALIBRATIONS TO CORRECT A CONDITION OF THE REAR ENTERTAINMENT SYSTEM NOT OPERATING AS INTENDED IN COLDER AMBIENT TEMPERATURE AREAS DUE TO CALIBRATION CONCERNS.
000601012F
THIS INFORMATIONAL BULLETIN PROVIDES INFORMATION TO GM DEALERS ON THE CORRECT CLEANING METHODS WHEN CLEANING ENGINE GASKET SEALING SURFACES.
PIT5485B
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN IF UNABLE TO PLACE AN ONSTAR CALL IN THE IGNITION ON MODE AFTER THE ONSTAR CANADA UPGRADE, TO CONTACT THE GM TECHNICAL ASSISTANCE CENTER ONSTAR GROUP FOR FURTHER ASSISTANCE.
PIC5088F
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN ON THE STEPS TO DIAGNOSE AND REPAIR THE CONCERN. THE VEHICLE'S XM RADIO ONLY HAS XM PREVEIW CHANNELS.
PIC-4935-E
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO HELP THE DEALERSHIP TECHNICIANS PERFORM A PARASITIC DRAIN TEST FOR THE ONSTAR MODULE. WHEN PERFORMING BATTERY PARASITIC DRAIN TEST, THERE MAY BE SOME CONFUSION AS TO WHAT THE NORMAL POWER CONSUMPTION READING SHOULD BE FROM THE ONSTAR SYSTEM.
PIC-5050-A
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN THE STEPS ON REPAIRING THE CONCERN. A CUSTOMER MAY IDENTIFY A CONCERN OF UNABLE TO REACTIVATE A VEHICLE'S ONSTAR THAT HAS BEEN PREVIOUSLY DISABLED BY ONSTAR. DEALER IS TO CALL GENERAL MOTORS TECHNICAL ASSISTANCE CENTER FOR FURTHER ASSISTANCE IF THE CONCERN IS STILL PRESENT.
PIC4935E
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO HELP THE DEALERSHIP TECHNICIANS PERFORM A PARASITIC DRAIN TEST FOR THE ONSTAR MODULE. WHEN PERFORMING BATTERY PARASITIC DRAIN TEST, THERE MAY BE SOME CONFUSION AS TO WHAT THE NORMAL POWER CONSUMPTION READING SHOULD BE FROM THE ONSTAR SYSTEM.
PIC5050A
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN THE STEPS ON REPAIRING THE CONCERN. A CUSTOMER MAY IDENTIFY A CONCERN OF UNABLE TO REACTIVATE A VEHICLE'S ONSTAR THAT HAS BEEN PREVIOUSLY DISABLED BY ONSTAR. DEALER IS TO CALL GENERAL MOTORS TECHNICAL ASSISTANCE CENTER FOR FURTHER ASSISTANCE IF THE CONCERN IS STILL PRESENT.
PIT5389A
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN ON THE STEPS FOR DIAGNOSING THE CONCERN. THE VEHICLE MAY BE UNABLE TO CONNECT TO ONSTAR USING THE WHITE, BLUE OR RED ONSTAR BUTTONS.
PIT5485A
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN, IF UNABLE TO PLACE AN ONSTAR CALL IN THE IGNITION ON MODE AFTER THE ONSTAR CANADA UPGRADE TO CONTACT THE GM TECHNICAL ASSISTANCE CENTER ONSTAR GROUP FOR FURTHER ASSISTANCE.
GCUS-9-1522
14423C - SPECIAL COVERAGE (REVISED SERVICE PROCEDURE). A FUEL TANK INLET CHECK VALVE (ICV) COULD FRACTURE. THE ICV IS LOCATED ABOVE THE FULL FUEL LEVEL. A FRACTURED ICV COULD ALLOW FUEL VAPORS TO PASS THROUGH AND DROPLETS OF FUEL TO ACCUMULATE ON THE SIDE OF THE FUEL TANK AS IT PASSES OVER THE FRACTURE DURING REFUELING. IF THE ICV FRACTURES, THE VEHICLES SERVICE ENGINE SOON (SES) LIGHT MAY ILLUMINATE, AND THE OWNER MAY NOTICE A FUEL ODOR AND/OR A FEW DROPS OF FUEL ON THE GROUND WHEN REFUELING THE VEHICLE. IF THE CONDITION OCCURS WITHIN THE STATED TERMS, THE FUEL TANK WILL BE REPLACED.
GCUS-9-1493
14423B - SPECIAL COVERAGE (REVISED PART INFORMATION AND SERVICE PROCEDURE). A FUEL TANK INLET CHECK VALVE (ICV) COULD FRACTURE. THE ICV IS LOCATED ABOVE THE FULL FUEL LEVEL. A FRACTURED ICV COULD ALLOW FUEL VAPORS TO PASS THROUGH AND DROPLETS OF FUEL TO ACCUMULATE ON THE SIDE OF THE FUEL TANK AS IT PASSES OVER THE FRACTURE DURING REFUELING. IF THE ICV FRACTURES, THE VEHICLES SERVICE ENGINE SOON (SES) LIGHT MAY ILLUMINATE, AND THE OWNER MAY NOTICE A FUEL ODOR AND/OR A FEW DROPS OF FUEL ON THE GROUND WHEN REFUELING THE VEHICLE. IF THE CONDITION OCCURS WITHIN THE STATED TERMS, THE FUEL TANK WILL BE REPLACED.
14423C
Special Coverage Adjustment ? Fuel Tank Inlet Check Valve Fracture
14423A
14423A - SPECIAL COVERAGE (REVISED PART INFORMATION). SOME 2004 MODEL YEAR BUICK RAINIER, 2003-2004 MODEL YEAR CHEVROLET SSR, 2002-2004 MODEL YEAR CHEVROLET TRAILBLAZER, CHEVROLET TRAILBLAZER EXT, GMC ENVOY, GMC ENVOY XL, AND OLDSMOBILE BRAVADA, AND 2004 MODEL YEAR GMC ENVOY XUV VEHICLES CONTAIN A FUEL TANK INLET CHECK VALVE (ICV) THAT COULD FRACTURE. THE ICV IS LOCATED ABOVE THE FULL FUEL LEVEL. A FRACTURED ICV COULD ALLOW FUEL VAPORS TO PASS THROUGH AND DROPLETS OF FUEL TO ACCUMULATE ON THE SIDE OF THE FUEL TANK AS IT PASSES OVER THE FRACTURE DURING REFUELING. IF THE ICV FRACTURES, THE VEHICLES SERVICE ENGINE SOON (SES) LIGHT MAY ILLUMINATE, AND THE OWNER MAY NOTICE A FUEL ODOR AND/OR A FEW DROPS OF FUEL ON THE GROUND WHEN REFUELING THE VEHICLE. DEALERS ARE TO REPLACE THE FUEL TANK.
15-NA-079
OnStar® Voice Fallback Number Update Some customers may have received a letter from OnStar® stating that "We recently tried to provide a software update to the OnStar® hardware in your vehicle. However, your system could not be updated remotely. As a result, some of your OnStar® system functions may not be working as expected." The customer is further instructed in this letter to "Please contact your dealer or any dealer near you as soon as possible to schedule an appointment for this no-cost software update. Your dealer will reprogram your OnStar® module with an update. This is for vehicles that have previously received the Canada upgrade as described in Service Bulletin #15-08-44-001F."
14423
14423 - SPECIAL COVERAGE. SOME VEHICLES CONTAIN A FUEL TANK INLET CHECK VALVE (ICV) THAT COULD FRACTURE. THE ICV IS LOCATED ABOVE THE FULL FUEL LEVEL. A FRACTURED ICV COULD ALLOW FUEL VAPORS TO PASS THROUGH AND DROPLETS OF FUEL TO ACCUMULATE ON THE SIDE OF THE FUEL TANK AS IT PASSES OVER THE FRACTURE DURING REFUELING. IF THE ICV FRACTURES, THE VEHICLES SERVICE ENGINE SOON (SES) LIGHT MAY ILLUMINATE, AND THE OWNER MAY NOTICE A FUEL ODOR AND/OR A FEW DROPS OF FUEL ON THE GROUND WHEN REFUELING THE VEHICLE. DEALERS ARE TO REPLACE THE FUEL TANK.
PIT5264B
Canadian Customers Unable To Place Calls And Turn By Turn Inoperative In The United States.
PIT5353
XM Audio Traffic And Travel Link Availability And Operation.
Recalls
Vehicle Recalls
PIC5588B
Programming And Activation Of Replacement OnStar Modules.
PIT4864F
Information On Requests To Add OnStar Bluetooth Option.
PIT5264
Canadian Customers Unable To Place Calls In The United States
99-08-51-007F
Refinishing Aluminum Wheels This bulletin updates General Motor's position on refinishing aluminum wheels. GM does not endorse any repairs that involve welding, bending, straightening o re-machining. Only cosmetic refinishing of the wheel's coatings, using recommended procedures, is allowed. Evaluating Damage In evaluating damage, it is the GM Dealer's responsibility to inspect the wheel for corrosion, scrapes, gouges, etc. The Dealer must insure that such damage is not deeper than what can be sanded or polished off. The wheel must be inspected for cracks. If cracks are found, discard the wheel. Any wheels with bent rim flanges must not be repaired or refinished. Wheels that have been refinished by an outside company must be returned to the same vehicle. The Dealer must record the wheel ID stamp or the cast date on the wheel in order to assure this requirement. Refer to Refinisher's Responsibility Outside Company later in this bulletin.
PI0281D
Underbody Component Corrosion The following information may be helpful when addressing underbody component corrosion with customers. Some customers may comment that one or more of their vehicle's underbody components are showing some form of corrosion. This corrosion may be red in appearance (rust) if the component is steel, forged iron or cast iron. This corrosion may also be grey or white in color if the component is constructed of an aluminum alloy.
130089009
Expanded Availability for Remanufacture and Return (R&R) Electronic Control Modules
PIC5588A
Programming And Activation Of Replacement OnStar Modules.
SB-10-08-50-003B
GENERAL MOTORS: INFORMATION PROVIDED BY BULLETIN FOR ALL 2012 AND PRIOR GENERAL MOTOR TRUCKS AND PASSENGER VEHICLES REGARDING THE ADJUSTABLE COMFORT AND CUSTOM UPHOLSTERY OF THE DRIVER AND THE PASSENGER HEAD RESTRAINT. *PE
SB-070417001D
GMC/BUICK/OLDSMOBILE/SAAB: BUMP OR THUMP NOISE IS HEARD COMING FROM THE REAR SUSPENSION OR FELT IN THE FLOOR. THE INFORMATION AFFECT VEHICLES WITH G67 AUTOMATIC LEVEL CONTROL REAR SUSPENSION. *PE UPDATED 3/30/11. *PE
08089-B
GENERAL MOTORS CORP: SPECIAL COVERAGE ADJUSTMENT; ANALOG ONSTAR DEACTIVATION. *PE UPDATED 2/17/09. *PE
07076
BUICK CHEVROLET GMC OLDSMOBILE SERVICE CAMPAIGN: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. SPECIAL COVERAGE ADJUSTMENT - FUEL TANK MODULAR RESERVOIR ASSEMBLY CORROSION. CSC LETTER WAS RECEIVED. UPDATED 11/6/08. *PE UPDATED 5/5/09. CSC LETTER WAS RECEIVED. *PE
08-089
BUICK CADILLAC CHEVROLET GMC HUMMER OLDSMOBILE PONTIAC SAAB SATURN SERVICE CAMPAIGN: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. SPECIAL COVERAGE ADJUSTMENT-ANALOG ONSTAR DEACTIVATION. FCC RULED IN 2002 WIRELESS CARRIERS WOULD NO LONGER RE REQUIRED TO SUPPORT ANALOG WIRELESS NETWORK STARTING IN 2008. *PE CSC LETTER WAS RECEIVED. UPDATED 12/1/08. *PE
040232001
RELEASE OF STEERING GEAR STUB SHAFT BEARING KIT FOR SERVICE. *TT UPDATED 08-15-07. *KB UPDATED 10/09/07. *NJ
040525002
ABS LIGHT ON, DTC'S C0265, C0201, U1041 SET AND/OR LOSS OF COMMUNICATION WITH BRAKE MODULE. (REGROUND EBCM GROUND). *KB
060866011
REAR LIFTGATE BINDS, IMPROPER FIT. MAY BE CAUSED BY BROKEN WELDS OR CRACKS FORMED AROUND THE TWO INNER WELDS. *KB
20050577
FUEL TANK INLET CHECK VALVE FRACTURE. *EH
020526001B
REAR PARKING BRAKE SHOE RETAINING SPRING CLIP SERVICE KIT FOR DRUM-IN-HAT (DIH) EQUIPPED VEHICLES. *TT UPDATE. *TT
3152
BLOWER SPEED CHANGES ON ITS OWN. *TC UPDATE. *TT
04017A
TAIL LAMP/STOP LAMP(S) MAY BECOME INOPERATIVE. GM ADMINISTRATIVE MESSAGE. *NM
040845010
VARIOUS INTERIOR ELECTRICAL CONCERNS, IP GAUGES/LIGHTING INOPERATIVE, HVAC CONTROLS INOPERATIVE, BLOWER MOTOR INOPERATIVE, RADIO INOPERATIVE, FLASHER INOPERATIVE. *TT
040421001
DELAYED ENGAGEMENT OF FRONT WHEELS DURING A SLIP CONDITION. *MJ
00949C
THE LIFTGATE OR LIFTGATE GLASS BINDS WHEN OPENING OR DOES NOT OPEN COMPLETELY BECAUSE THE CENTER HIGH MOUNTED STOP LAMP (CHMSL) APPLIQUE HITS THE ROOF OF THE VEHICLE. *TT
01676
4.2 4L60E ENGINE COOLING FAN CONTACTS SHROUD AFTER REPLACING RADIATOR. *MR
01764
VEHICLE DIFFICULT TO FILL WITH FUEL/ FILLING STATION PUMP SHUTS OFF BEFORE TANK FULL. ALSO INCLUDING 2003 BUICK RAINIER. *MR
01900
UNDER HOOD FUSE BLOCK - 125 AMP MEGA FUSE BLOWN. ALSO INCLUDING BUICK RAINIER 2002, 2003. *MR
02023
INTERMITTENT NO CRANK NO START. SECURITY LIGHT MAY BE ON OR OFF. 4.2 LL8 ENGINE. *NM
3145
WHEN PERFORMING CAMPAIGN 04048, THE CONNECTOR WILL NOT FIT INTO THE COMPRESSOR. *TC
3151
INSIDE REAR VIEW MIRROR DOES NOT DISPLAY AMBIENT TEMPERATURE WITH CJ2 OPTION. *TC
030866008
PERIMETER SEAL/GASKET PULLS AWAY FROM LICENSE PLATE HOUSING AND/OR EXCESSIVE ADHESIVE AROUND GASKET. *TT
3110A
WASHER MOTOR FOR THE FRONT WIPERS CONTINUOUSLY RUNS WHILE THE KEY ON. *SC UPDATE. *TT
3335
SUPPLEMENT TO CAMPAIGN 04087 / SCREWS BREAK IN THE TAIL LAMP HOUSING. *SC
Complaint counts are reports filed with NHTSA, not failure rates. A common model collects more of them than a rare one that breaks more often.