Vehicle report

2025 GMC HUMMER EV SUV

Service bulletins

101 bulletins

Technical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.

PIC6629F

Service Bulletin/Repair Instructions

This PI is to instruct dealer on diagnostic procedures that need to be completed prior to replacing a radio or IPC display

PIP4902W

Service Bulletin/Repair Instructions

This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.

PIT6545

Service Bulletin/Repair Instructions

This PI is created to inform GM dealers that some vehicles may intermittently fail to connect wireless Apple CarPlay or Android Auto after Bluetooth pairing during the first key cycle. The condition is caused by a software anomaly. Do not replace parts. Engineering is investigating the root cause; customers may continue to drive the vehicle. This PI will be updated or replaced by a TSB once a resolution is determined.

PIT6541

Service Bulletin/Repair Instructions

This Preliminary information communicates to the technicians a diagnostic tip if a technician loses communication with the image processor #2 and how to restore communication

N252516700-01

Service Campaign

The Battery Energy Control Module (BECM) in certain vehicles include battery-monitoring software. An update is available for this software that improves the BECM’s ability to detect moisture inside the RESS enclosure. Dealers are to reprogram the BECM with the updated software.

PIC6551C

Service Bulletin/Repair Instructions

This Preliminary information communicates to dealer to perform a MEC reset for wireless projection issues

PIT6512A

Service Bulletin/Repair Instructions

This PI states that if SDGM DTC P0604/P0607 is set and no other SDGM DTCs are present, clear DTCs and reset the SDGM. Advises of how to contact PQC to authorize SDGM replacement.

PIT6446A

Service Bulletin/Repair Instructions

This PI Communicates information to ensure Memory Recall is enabled to ensure memory mirrors return to set position after curbview assist is used.

662.40

Over The Air

• Improvements to OnStar through enhancements for charging, Super Cruise, remote start, and collision notification. • Fixes to address connectivity issue

PIT5099J

Service Bulletin/Repair Instructions

PI to help diagnose A/C concern

662.30

Over The Air

Reduces unnecessary service messages, check engine light activations, and OnStar emergency calls from your vehicle.

PIP6081C

Service Bulletin/Repair Instructions

This Pi is to let dealer know that a program issue has been released and to not replace any hard for codes P2C8A, P2C8B, U3577, U3578, U3579, U357A, U357B, U357C, U357D, U357E, U357F, U3580, U3581, U3582, U3583, U3584, U2BAA, U2BAB, U2BAC, U2BAD, U2BAE,

662.10

Over The Air

• This update enables functionality for King Crab mode. • King Crab mode provides enhanced rear steering for off-road use • To enable this feature, press and hold the right four-wheel steering button on the Drive Mode selector for five seconds • For more information, refer to the Driving and Operating section in the owner's manual

662.20

Over The Air

• Improvements to active cabin ventilation • Additional protection for the health of your battery • Updates to help prevent excessive battery drain and overheating • Improvements to the software update system

PIT6146A

Service Bulletin/Repair Instructions

This Preliminary information communicates on a software anomaly for a DTC that sets for the incorrect side and how to address that concern.

PIT5966F

Service Bulletin/Repair Instructions

This Preliminary information communicates an issue with an OTA pending message still displayed after an OTA event and how to reset/clear the message.

PIT6523

Service Bulletin/Repair Instructions

This PI provides diagnostic steps for dealer technicians to verify the condition and ensure that part replacement is necessary

PIT6477C

Service Bulletin/Repair Instructions

This preliminary PI was created to advise techniians in the field that they will not be able to perform a GDS automated bleed with the scan tool dues to a issue with the software in the scan tool

PIT6503A

Service Bulletin/Repair Instructions

This preliminary information is to inform technicians that GM is placing the B174W Front View Camera Module (ACP2) on part restriction due to elevated replacement rates and ongoing engineering investigation. Technicians must not replace the front camera module unless they have: 1.Completed the diagnostic procedure in this PI, and 2.Contacted TAC and received authorization, including the SI document number and specific step that directs camera replacement.

PIT6209K

Service Bulletin/Repair Instructions

This Preliminary information communicates recovery procedure after return to dealer message.

PIP6117

Service Bulletin/Repair Instructions

This Preliminary Information communicates possible conditions arising from corrosion on the JX310 splice pack that could affect vehicle operation including the ability to start, drive, charge their EV.

PIT6519

Service Bulletin/Repair Instructions

This preliminary information is to inform technicians and customers that the voice command will be inoperative when trying to open applications. Engineering is investigating and this PI will be converted to a bulletin when a repair is available.

PIT6215C

Service Bulletin/Repair Instructions

This Preliminary information communicates to dealership technicians that if they encounter a customer vehicle with this concern, to perform the steps listed and should be able to reprogram the module and correct this.

PIC6602X

Service Bulletin/Repair Instructions

This Preliminary information communicates to dealers steps to follow to obtain an IOK radio.

PIC6540J

Service Bulletin/Repair Instructions

This Preliminary information communicates to dealers a procedure to reset the radio.

PIC6423A

Service Bulletin/Repair Instructions

Pi created to provide GM dealers with information on gathering information for projection issue

PIC6540H

Service Bulletin/Repair Instructions

This Preliminary information communicates to dealers a procedure to reset the radio.

PIC6551B

Service Bulletin/Repair Instructions

This Preliminary information communicates to dealer to perform a MEC reset for wireless projection issues

PIT6512

Service Bulletin/Repair Instructions

This PI states that if SDGM DTC P0604/P0607 is set and no other SDGM DTCs are present, clear DTCs and reset the SDGM. Advises of how to contact PQC to authorize SDGM replacement.

PIC6630B

Service Bulletin/Repair Instructions

This Preliminary information communicates to dealers steps to follow to recover an IOK radio.

PIT6193B

Service Bulletin/Repair Instructions

PI created to provide dealer technicians with procedures for updating Google Maps.

PIC6602W

Service Bulletin/Repair Instructions

This Preliminary information communicates to dealers steps to follow to obtain an IOK radio.

PIC6602V

Service Bulletin/Repair Instructions

This Preliminary information communicates to dealers steps to follow to obtain an IOK radio.

PIC6540G

Service Bulletin/Repair Instructions

This Preliminary information communicates to dealers a procedure to reset the radio.

PIC6602U

Service Bulletin/Repair Instructions

This Preliminary information communicates to dealers steps to follow to obtain an IOK radio.

PIC6629D

Service Bulletin/Repair Instructions

This PI is to instruct dealer on diagnostic procedures that need to be completed prior to replacing a radio or IPC display

PIT6503

Service Bulletin/Repair Instructions

This preliminary information is to inform technicians that GM is placing the B174W Front View Camera Module (ACP2) on part restriction due to elevated replacement rates and ongoing engineering investigation. Technicians must not replace the front camera module unless they have: 1.Completed the diagnostic procedure in this PI, and 2.Contacted TAC and received authorization, including the SI document number and specific step that directs camera replacement.

N252529080

Service Campaign

Service Update. Certain vehicles listed above may be missing a high voltage header plug on the RESS battery pack drive motor connector. Dealers are to inspect the RESS pack connectors and install the proper HV Header Plug if missing.

PIT3271Q

Service Bulletin/Repair Instructions

This preliminary information communicates information about how to determine if a wheel and tires size change is available.

PIP4902V

Service Bulletin/Repair Instructions

This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.

PIP6104

Service Bulletin/Repair Instructions

This Preliminary information communicates the steps on how to save a GDS2 Session Log and upload to a Technical Assistance Case in CX Connect.

PIC6602T

Service Bulletin/Repair Instructions

This Preliminary information communicates to dealers steps to follow to obtain an IOK radio.

PIC6629C

Service Bulletin/Repair Instructions

This PI is to instruct dealer on diagnostic procedures that need to be completed prior to replacing a radio or IPC display

N252541510

Service Campaign

Certain vehicles may have been sold with a GM NACS Level 2 EV charging adapter (NACS to J1772) in which a quality issue was identified. Dealers are to provide the customer with the latest design charging adapter.

PIT6209H

Service Bulletin/Repair Instructions

This PI communicates information informing dealers that Engineering is aware of the clunk noise and is currently investigating a root cause.

PIT6425D

Service Bulletin/Repair Instructions

This Preliminary information communicates to the field on how to diagnosis a GPS issue with the Telematic module with no DTC'ss

PIP6081B

Service Bulletin/Repair Instructions

This Pi is to let dealer know that a program issue has been released and to not replace any hard for codes P2C8A, P2C8B, U3577, U3578, U3579, U357A, U357B, U357C, U357D, U357E, U357F, U3580, U3581, U3582, U3583, U3584, U2BAA, U2BAB, U2BAC, U2BAD, U2BAE,

PIT6456D

Service Bulletin/Repair Instructions

This preliminary information communicates an issue with the key fob buttons inoperative and how to resync the fobs back to the vehicle.

PIT6213D

Service Bulletin/Repair Instructions

This Preliminary information communicates that the Tailgate Assist Handle is not included with certain truck models and how to get one if needed.

654.10

Over The Air

• Improvements to help protect battery health in low temperatures. • Improvements to diagnostics to reduce service messages. • Fixes to help protect battery health in high temperatures. • Fixes to improve responsiveness for vehicle diagnostics.

654.20

Over The Air

• Improvements to the performance of One-Pedal Driving. • Improvements to leveling corrections. • Improvements to the performance of Super Cruise. • Improvements to the opening power of the rear power gate. • Fixes to address antilock braking system responsiveness.

PIC6602R

Service Bulletin/Repair Instructions

This Preliminary information communicates to dealers steps to follow to obtain an IOK radio.

PIC6638A

Service Bulletin/Repair Instructions

This Preliminary information communicates to the technician the repair direction needed to address an inaccurate speed limit sign displayed on instrument cluster.

PIT5985K

Service Bulletin/Repair Instructions

This PI provides diagnostics tips to dealership techs when trying to diagnose a CAN Bus communication issue after an event like a lightning strike, battery jump started backwards, failure over the air update, etc.

PIT6298B

Service Bulletin/Repair Instructions

This Preliminary information communicates to the field about a false DTC that is setting and how to address the issue.

PIT6425C

Service Bulletin/Repair Instructions

This Preliminary information communicates to the field on how to diagnosis a GPS issue with the Telematic module with no DTC's

PIP6098

Service Bulletin/Repair Instructions

This PI advised dealer technicians of possible causes of diesel fuel contamination in gasoline powered vehicles and advises of warranty direction.

PIT6457B

Service Bulletin/Repair Instructions

This preliminary information is for technicians that may see DTCs that are history and should not perform any part replacements. They should follow the notes mentioned prior to anything being replaced.

PIT6369B

Service Bulletin/Repair Instructions

This Preliminary information communicates to dealership technicians to perform the reset for the 2 modules noted above.

PIP4902U

Service Bulletin/Repair Instructions

This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.

PIC6540F

Service Bulletin/Repair Instructions

This Preliminary information communicates to dealers a procedure to reset the radio.

PIC6629B

Service Bulletin/Repair Instructions

This PI is to instruct dealer on diagnostic procedures that need to be completed prior to replacing a radio or IPC display

PIT6457A

Service Bulletin/Repair Instructions

This preliminary information is for technicians that may see DTCs that are history and should not perform any part replacements. They should follow the notes mentioned prior to anything being replaced.

PIC6602Q

Service Bulletin/Repair Instructions

This Preliminary information communicates to dealers steps to follow to obtain an IOK radio.

PIT6457

Service Bulletin/Repair Instructions

This preliminary information is for technicians that may see DTCs that are history and should not perform any part replacements. They should follow the notes mentioned prior to anything being replaced.

PIT5214G

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that have had multiple repair attempts that are being performed on customer’s vehicles that exhibit vibration conditions without utilizing the support of General Motors Technical Assistance Center. If valid vibration frequency or Road Force Variation data has been collected and a repair attempt does not correct the customer complaint, contact General Motors Technical Assistance Center for further support. For any vehicles that remains unrepaired after being at the dealer for three days or more and a related bulletin or PI is not found, contact General Motors Technical Assistance Center for further support.

PIC6602P

Service Bulletin/Repair Instructions

This Preliminary information communicates to dealers steps to follow to obtain an IOK radio.

PIC6629A

Service Bulletin/Repair Instructions

This PI is to instruct dealer on diagnostic procedures that need to be completed prior to replacing a radio or IPC display

PIP5981G

Service Bulletin/Repair Instructions

This Preliminary information communicates ordering process for the front and rear drive units are on restriction for all listed EV vehicles for engineering review.

PIC6602N

Service Bulletin/Repair Instructions

This Preliminary information communicates to dealers steps to follow to obtain an IOK radio.

PIC6629

Service Bulletin/Repair Instructions

This PI is to instruct dealer on diagnostic procedures that need to be completed prior to replacing a radio or IPC display

PIT6446

Service Bulletin/Repair Instructions

This PI Communicates information to ensure Memory Recall is enabled to ensure memory mirrors return to set position after curbview assist is used.

PIC6602M

Service Bulletin/Repair Instructions

This Preliminary information communicates to dealers steps to follow to obtain an IOK radio.

PIC6602L

Service Bulletin/Repair Instructions

This Preliminary information communicates to dealers steps to follow to obtain an IOK radio.

PIT6425B

Service Bulletin/Repair Instructions

This Preliminary information communicates to the field on how to diagnosis a GPS issue with the Telematic module with no DTC's

PIT6425A

Service Bulletin/Repair Instructions

This Preliminary information communicates to the field on how to diagnosis a GPS issue with the Telematic module with no DTC's

PIC6551A

Service Bulletin/Repair Instructions

This Preliminary information communicates to dealer to perform a MEC reset for wireless projection issues

N252516700

Service Campaign

The Battery Energy Control Module (BECM) in certain vehicles include battery-monitoring software. An update is available for this software that improves the BECM’s ability to detect moisture inside the RESS enclosure. Dealers are to reprogram the BECM with the updated software.

PIT6440

Service Bulletin/Repair Instructions

The Driver Information Center may display a message of Transport Mode On after the ignition is cycled.

25-NA-152

Service Bulletin/Repair Instructions

this bulletin advises the tech not to replace the shock for possible air leak, but to replace the air valve on the shock.

N25-251670

Over The Air

• Improvements to battery health diagnostics • Fixes for efficiency when using fast charging stations • Improvements to reliability for climate control and charging • Improvements to the accuracy of efficiency values • Improvements to shifting • Fixes to protect battery health and adjust charge limits • Improvements to diagnostics that impact propulsion, charging, and One-Pedal Driving During the update process, your radio may stay on up to 5 minutes after you exit the vehicle. This is expected behavior when an update package is onboard the vehicle. Do not service your vehicle during installation.

PIT6356C

Service Bulletin/Repair Instructions

This Preliminary information communicates A vehicle may be encountered with super cruise inop due to not seeing drivers face clearly. The tech is directed to inspect the Infrared LED's on the steering wheel and replace the wheel if necessary.

PIT6424B

Service Bulletin/Repair Instructions

A vehicle may come in with B3A6B set in history. Tech is directed to clear code and advise the customer an OTA will be released for the code.

13598

Other

New Vehicle Monitoring Programs Section in IVH

PIT5479H

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about fluid leaking from the brake caliper piston area found during a service of the vehicle. The substance is actually excess assembly grease from the caliper boot and piston.

PIT6298A

Service Bulletin/Repair Instructions

This Preliminary information communicates to the field about a false DTC that is setting and how to address the issue.

PIT6424A

Service Bulletin/Repair Instructions

A vehicle may come in with B3A6B set in history. Tech is directed to clear code and advise the customer an OTA will be released for the code.

18-NA-180

Service Bulletin/Repair Instructions

This Warranty Administration service bulletin provides Lithium-Ion battery Exchange Process and Transaction Submission information.

PIT6411A

Service Bulletin/Repair Instructions

This information provides software update information for the K73 Telematics module to correct the symptoms described.

PIT5854D

Service Bulletin/Repair Instructions

This Preliminary information communicates information on vehicle speed being limited due to aftermarket lower kit being installed on the vehicle.

25-NA-156

Service Bulletin/Repair Instructions

This service bulletin provides information on Tire Sidewall Irregularities.

22-NA-083

Service Bulletin/Repair Instructions

This service bulletin provides Requirements for Replacement of the Dual Mode Cord Set Under Warranty.

23-NA-151

Service Bulletin/Repair Instructions

This service bulletin and criteria within are to determine the internal state of the High Voltage Battery and core return shipping method.

PIE0753I

Service Bulletin/Repair Instructions

This engineering information (EI) will assist GM to recover a small number of electric vehicle battery packs from customer-owned vehicles in the field for further engineering study and analysis.

23-NA-202

Service Bulletin/Repair Instructions

This service bulletin provides information on High Voltage Drive Motor Battery - TAC Approval and Exchange Program for BrightDrop, Chevrolet Silverado EV, and GMC Sierra EV, HUMMER EV/SUV.

24-NA-133

Service Bulletin/Repair Instructions

This informational bulletin provides information on Wheel Drive Shaft Retention Snap Ring Design Change.

24-NA-202

Service Bulletin/Repair Instructions

This service bulletin provides dealers with Warranty Administration information on North American Charging Standard (NACS) DC Adapter Warranty Claim Information.

25-NA-044

Service Bulletin/Repair Instructions

This service bulletin provides information for dealers/technicians on SPS2 Hybrid/EV Battery Data Retrieval for Service High Voltage DTCs.

PIE0836

Service Bulletin/Repair Instructions

This engineering informational bulletin is requesting information from technicians to perform the check list provided and contact the engineer listed in regards to the Malfunction Indicator Lamp (MIL) illuminated on the Driver Information Center (DIC) and/or a no-start condition following a recent vehicle update.

25-NA-118

Service Bulletin/Repair Instructions

This service bulletin provides information for the technicians to use a Customer Concern Verification sheet to facilitate the questions needing to be answered by the customer regarding Automatic Emergency Braking (AEB) issues.

PIE0834

Service Bulletin/Repair Instructions

This engineering information (EI) is requesting information from technicians to perform the check list provided and contact the engineer listed in regards the hood will not latch, open and/or gets stuck, hood ajar message displayed on driver information center (DIC), DTCs P257D, P257E, P257F, B1C80, B1C81, B1C85, B1C89, B1C8C, B1C8D, B1CB5 , B1CBF set.

Reading this report

Complaint counts are reports filed with NHTSA, not failure rates. A common model collects more of them than a rare one that breaks more often.