PIP4902W
Service Bulletin/Repair Instructions
This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
Vehicle report
Technical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.
PIP4902W
This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
PIT3271Q
This preliminary information communicates information about how to determine if a wheel and tires size change is available.
PIP4902V
This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
PIP6104
This Preliminary information communicates the steps on how to save a GDS2 Session Log and upload to a Technical Assistance Case in CX Connect.
PIP4902U
This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
PIT5214G
This Preliminary Information communication provides information to the technician about vehicles that have had multiple repair attempts that are being performed on customer’s vehicles that exhibit vibration conditions without utilizing the support of General Motors Technical Assistance Center. If valid vibration frequency or Road Force Variation data has been collected and a repair attempt does not correct the customer complaint, contact General Motors Technical Assistance Center for further support. For any vehicles that remains unrepaired after being at the dealer for three days or more and a related bulletin or PI is not found, contact General Motors Technical Assistance Center for further support.
13598
New Vehicle Monitoring Programs Section in IVH
PIC5650M
This Preliminary Information communication provides information to the technician about vehicles that have an intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble Codes B3055, B3060, B3935, C0750, C0755, C0760, C0765, and/or C0775.
PIP5601C
This PI communicates the requirement to provide a pico file to receive diagnostic assistance from TAC.
PIP4902S
This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
PIT5074R
This Preliminary Information communication provides information to the technician about the use of J-35616-64B and Mini 50 terminal test probe, replacement terminals, and terminated leads.
23-NA-153
The service bulletin advises the tech of a normal transmission shift condition and the delay in throttle response when the throttle plate is opened rapidly and advises the customer that it is normal for the delay.
04-06-01-029K
This informational bulletin explains Unscheduled Supplemental Services and the importance of GM Simplified Maintenance Schedules.
20-NA-132
This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
07-00-89-037T
This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance programs.
04-06-04-051J
This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent additive.
23-NA-219
This service bulletin provides information on Concerns or Questions Regarding Installation of Dealer Installed Accessories.
08-07-30-026I
This service bulletin provides information on some vehicles that may rock or move slightly forward or rearward while in Park at start up after cold soak. This condition may be accompanied by a clunk noise. This is a slight movement that is more often seen visually, rather than felt, when viewed from the outside and using the auto-start feature, if equipped.
18-NA-146
This warranty administration bulletin provides policy information, proper labor operation selection and causal part identification for warranty transactions (U.S. Only).
02-00-89-002X
This service bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S. and Canada Dealers Only).
PIT3271P
This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles. General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.
General Communication
Vehicle Wide Programming (VWP) is a new process to update software on GM Vehicles. It provides the ability via a single selection within Techline Connect to first identify which modules need updating and then proceed to updating affected modules (with some exceptions). The updating of modules is completed in parallel instead of the technician needing to update one module at a time. This allows a more streamlined approach for dealers and customers.
05-03-08-002J
This service bulletin provides information to dealership personnel on diagnosis and replacement of shock absorber and strut due to fluid leak.
18-NA-073
This service bulletin provides graphics, information and guidelines for engine component wear to assist service personnel as a guideline to perform necessary engine repairs and prevent unnecessary engine replacement.
05-06-04-022V
This bulletin provides information on the TOP TIER Detergent Gasoline Licensed Brands and the TOP TIER Diesel Fuel Licensed Brands that are recommended for use in all GM vehicles and the TOP TIER FUELS website URL.
01-06-01-011P
This service bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil consumption.
PI0754G
This PI provides information on Rear and Side Tempered Glass Spots (Quench Marks) and that they are a normal characteristic.
24-NA-141
GM is receiving damaged (cracked or broken) transmission cores returned to the reman facilities. The damage is being caused either in the removal process by the technician, or inadequate packaging or shipping. This bulletin advises the dealers to be more careful not to damage the transmissions during removal and to package the core properly for return.
04-06-04-051I
This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent additive.
16-NA-383
This service bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels should be used to reduce carbon build-up.
18-NA-099
This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product Allegation Resolution (PAR) claim.
10-08-110-001K
This service bulletin provides information on proper use of floor mats.
13-08-116-001J
The intent of this service bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for causing multiple customer concerns that do not have other diagnostic methods to identify them.
PIT5962A
This Preliminary information communicates a GM part number for reflective high temperature heat or insulating tape when repairing wiring harnesses.
04-00-89-015Z
This bulletin provides information on Warranty Administration â Required Operating Procedures - 8 Points (U.S. Only).
18-NA-263
This warranty administration bulletin provides policy information for variable diagnostic time allowances on select labor operations (U.S. Only).
01-08-42-001O
This service bulletin provides information for dealers/technicians on Exterior Lamp Condensation and Water Leaks and Replacement Guidelines.
00-00-90-002M
This service bulletin provides information for accurate tire pressures that ensure the safe handling and appropriate ride characteristics of GM cars and trucks.
07-03-16-004E
This service bulletin provides information for tire pressure monitoring (TPM) system concerns.
02-00-89-002U
This service bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S. Dealers Only).
21-NA-124
This service bulletin provides diagnostic tips/steps on testing for possible EVAP leaks in the system to correct a customer concern of an MIL Illuminated with DTCs P0442 and/or P0455 Set.
16-NA-338
This Warranty Admin service bulletin provides guidelines for Dealers Not Required and for Dealers Required to Contact the PQC for engine or transmission assembly replacement and explains the PQC process, GWM Transaction submission, vehicle service record retention and proper handling of assembly returns for Canadian Dealers only.
PIT3271N
This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles. General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.
20-NA-138
This bulletin provides information on Policies Applicable to All U.S. Dealers for Engine and Transmission Assembly Replacement Under Warranty, Policy or Customer Enthusiasm and information on Submission of Warranty Transaction in Global Warranty Management.
22-NA-074
This service bulletin provides service information to technicians on guidelines to replace Oil Cooler, Oil Cooler Lines and Oil Tank if the engine was replaced where large amounts of debris has flowed throughout the oiling system.
22-NA-205
This service bulletin provides information on Module Harvesting.
10-00-89-006I
This service bulletin provides information for dealers on how to submit a product information report (PIR) (Canada Only).
22-NA-195
This service bulletin provides information on Handling Requests for Modifications to Permanently Import/Export Vehicles Between the U.S. and Canada.
05-06-04-022T
This bulletin provides information on the TOP TIER Detergent Gasoline Licensed Brands and the TOP TIER Diesel Fuel Licensed Brands that are recommended for use in all GM vehicles and the TOP TIER FUELS website URL.
06-00-89-031H
This service bulletin provides information on OEM and Remanufactured Engine and Automatic Transmission/Transaxle Identification.
07-06-01-016H
This service bulletin provides information on Internal Engine Noise or Damage After Oil Filter Replacement.
01-00-89-010Q
This service bulletin provides information on a guide to help reduce repeat visits for the same customer concern.
05-00-89-072F
This service bulletin provides the technician with additional information on fuels, fuel additives and fuel management.
09-06-04-026W
This bulletin provides information on identifying Non-GM Engine Calibrations for Gasoline Engines using the Tech 2 or GDS 2.
00-06-01-012L
This service bulletin advises about the possible issues that may occur when using a scotch brite pad or highly abrasive disk on gasket sealing surfaces or reused parts.
01-06-01-011M
This service bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil consumption.
03-06-04-017Q
This service bulletin provides information on availability of Diesel Fuel additives.
00-06-01-026P
This service bulletin provides information on replacing the intake manifold when the engine is replaced after severe internal engine damage.
16-NA-222
This bulletin provides information on Engine Concerns that could result from lack of scheduled maintenance, improper service or aftermarket calibrations.
20-NA-065
This bulletin provides information on tools available to find an intake vacuum leak or exhaust leak to correct a condition of MIL Illuminated with Multiple Fuel Trim and/or Oxygen Sensor Codes Set.
19-NA-044
This service bulletin provides information on the cold start control system in DI engines to reduce cold start emissions and improve fuel economy.
22-NA-149
This informational bulletin provides you with contacts in event of the installation of Cruise control.
22-NA-009
This service bulletin provides service information on new torque specification and installation procedure for ACDelco Spin-On Oil Filters.
16-NA-109
This service bulletin provides a procedure inspecting for excess grease or Sealant on the Exterior of the steering gear due to seeing grease or sealant on certain locations on the gear.
17-NA-066
This warranty administration bulletin provide policy information for automatic transmission Oil Cooler Flush and flow test.
12-00-89-003B
This service bulletin provides policy information on warranty administration guidelines for multiple repairs with independent causes (GM Canada Dealers Only).
01-00-89-010P
This informational bulletin provides information on a guide to help reduce repeat visits for the same customer concern.
PIT3271M
This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles. General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.
090604026V
Information.
PIT3271K
This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles. General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.
16NA383
This technical bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels should be used to reduce carbon build-up.
070849020M
IPC Odometer Programming Method Quick Reference Guide
150089004B
Information Regarding the Differences Between Fluid Leakage and Seepage This bulletin is intended to help identify the differences between what is considered a fluid leak and what is considered seepage. Improper diagnosis may lead to unnecessary component replacement. Use the following information to determine if the condition is normal acceptable seepage or a defective component
150089005A
Essential Tools that Include Consumable Parts (U.S. Only)
GCUS-3-848
44180 02 - Customer Satisfaction. Certain vehicles may have key codes which were inappropriately handled by a third party which could increase the risk of vehicle theft. Dealers are to replace all applicable keys and lock cylinders with new key configurations.
GCUS-3-814
44180 01 - Customer Satisfaction - Certain vehicles may have key codes which were inappropriately handled by a third party which could increase the risk of vehicle theft. Dealers are to replace all applicable keys and lock cylinders with new key configurations.
16NA241
THIS TECHNICAL BULLETIN PROVIDES A PROCEDURE TO CHECK THE CYLINDERS FOR DAMAGED PISTONS AND DETERMINE IF THE USE OF AFTERMARKET CALIBRATIONS OR PERFORMANCE PARTS MAY BE THE CAUSE.
PIT5074J
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT THE USE OF J-35616-64B TERMINAL TEST PROBE, REPLACEMENT TERMINALS, AND TERMINATED LEADS. THE J-35616-64B IS THE LATEST TEST PROBE RELEASED FOR CHECKING TENSION OR PROBING THE .64 SERIES TERMINALS. THE TEST PROBE TERMINAL HAS BEEN RELEASED IN THE TERMINAL REPAIR KIT (J-38125-620H) LOCATED IN LEAR TRAY 7 PART NUMBER 963716-2. THERE ARE 5 TERMINATED LEADS IN A PACKAGE PART NUMBER IS 13505346, WHICH CAN BE ORDERED THROUGH YOUR NORMAL GENERAL MOTORS CUSTOMER CARE AND AFTERSALES PARTS CHANNEL
PI1394A
THIS INFORMATIONAL BULLETIN PROVIDES ADDITIONAL INFORMATION ON HOW TO INSTALL PISTONS AND SUGGEST WHAT TOOLS TO USE.
16NA260
THIS TECHNICAL BULLETIN PROVIDES A PROCEDURE TO REPROGRAM THE MEDIA DISC PLAYER WITH THE LATEST CALIBRATIONS TO CORRECT A CONDITION OF THE REAR ENTERTAINMENT SYSTEM NOT OPERATING AS INTENDED IN COLDER AMBIENT TEMPERATURE AREAS DUE TO CALIBRATION CONCERNS.
PIP4786C
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT VEHICLES THAT MAY HAVE LOW OIL PRESSURE MESSAGE. TECHNICIAN MAY ALSO FIND A DIAGNOSTIC TROUBLE CODE P0521 IN THE ENGINE CONTROL MODULE. TECHNICIAN SHOULD FOLLOW ALL PUBLISHED SERVICE INFORMATION DIAGNOSIS. WHEN USING A SCAN TOOL IF THE OIL PRESSURE IS LOW BUT THE OIL PRESSURE AT THE OIL FILTER HOUSING IS CORRECT, TECHNICIAN SHOULD INSPECT THE VALVE LIFTER OIL FILTER FOR DEBRIS/SLUDGE THAT COULD BE RESTRICTING OIL FLOW TO THE OIL PRESSURE SENSOR. TECHNICIAN SHOULD REMOVE THE VALVE LIFTER OIL FILTER AND CLEAN IT. IF THE VALVE LIFTER OIL FILTER CANNOT BE CLEANED REPLACE IT.
030603004R
THIS INFORMATIONAL BULLETIN PROVIDES INFORMATION ON HOW TO TEST A BATTERY AND WHAT IS NEEDED TO WARRANTY A BATTERY.
16NA249
THIS INFORMATIONAL BULLETIN EXPLAINS A POSSIBLE NORMAL WHINING NOISE FROM THE BALANCE SHAFT CHAIN IF THE VEHICLE HAS LESS THAN 10,000 MILES ON IT.
070898001B
THIS INFORMATIONAL BULLETIN PROVIDES INFORMATION ON GM DOES NOT APPROVE THE USE OF CLIPPING TO REPAIR COLLISION DAMAGE TO VEHICLES. GM HAS NOT TESTED OR VALIDATED A CLIPPED VEHICLE REPAIR; THEREFORE, GM CANNOT ENDORSE THIS TYPE OF REPAIR OR CONFIRM THE CRASH PERFORMANCE DURING A SUBSEQUENT COLLISION.
000601012F
THIS INFORMATIONAL BULLETIN PROVIDES INFORMATION TO GM DEALERS ON THE CORRECT CLEANING METHODS WHEN CLEANING ENGINE GASKET SEALING SURFACES.
030604017I
THIS INFORMATIONAL BULLETIN EXPLAINS THE USE OF DIESEL FUEL ADDITIVES IN AN ENGINE, ARE NOT REQUIRED UNLESS THE CUSTOMER DESIRES ADDITIVES TO PREVENT FUEL CONCERNS DEPENDING ON FUEL OR TEMPERATURE RELATED CONDITIONS.
110849001S
THIS TECHNICAL BULLETIN PROVIDES A PROCEDURE TO REMOVE THE TRANSPORT MODE ON MESSAGE DISPLAYED IN THE DIC DUE TO VEHICLES SHIPPED OVER LONG DISTANCES OUTSIDE THE U.S. AND CANADA.
000601026I
THIS INFORMATIONAL BULLETINS PROVIDES INFORMATION ON THE INTAKE MANIFOLD INSPECTION/REPLACEMENT AFTER SERVERE INTERNAL ENGINE DAMAGE.
00-03-10-006M
THIS INFORMATIONAL BULLETIN PROVIDES GUIDANCE TO GM DEALERS WHEN USING GM APPROVED TIRE FORCE VARIATION MEASUREMENT EQUIPMENT.
10-08-110-001E
THIS INFORMATIONAL BULLETIN PROVIDES INFORMATION ON THE PROPER USE OF FLOOR MATS.
SB-02-07-30-029Z
THIS INFORMATIONAL BULLETIN PROVIDE INFORMATION ON THE PRODUCT QUALITY CENTER (PQC) ASSEMBLY REPLACEMENT PROCESS.
PIC-5374-D
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN ON THE STEPS TO DIAGNOSE AND REPAIR THE CONCERN OF RECEIVING FREQUENT "OFF ROUTE" MESSAGES WHILE FOLLOWING TURN BY TURN (TBT) ROUTE NAVIGATION. THE TECHNICIAN IS PROVIDED INSTRUCTIONS FOR RESETTING THE VEHICLE COMMUNICATION INTERFACE MODULE FOR THIS CONCERN.
PIC5374D
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN ON THE STEPS TO DIAGNOSE AND REPAIR THE CONCERN OF RECEIVING FREQUENT "OFF ROUTE" MESSAGES WHILE FOLLOWING TURN BY TURN (TBT) ROUTE NAVIGATION. THE TECHNICIAN IS PROVIDED INSTRUCTIONS FOR RESETTING THE VEHICLE COMMUNICATION INTERFACE MODULE FOR THIS CONCERN.
PIT5485B
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN IF UNABLE TO PLACE AN ONSTAR CALL IN THE IGNITION ON MODE AFTER THE ONSTAR CANADA UPGRADE, TO CONTACT THE GM TECHNICAL ASSISTANCE CENTER ONSTAR GROUP FOR FURTHER ASSISTANCE.
PIP5168E
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN ON THE STEPS TO DIAGNOSE THE CONCERN, AND THE STEPS TO REPAIR THE CONCERN OF THE VEHICLE CRANKS BUT DOES NOT START. THE TECHNICIAN IS TO INSPECT FOR A SHEARED CAM PIN IN THE ENGINE.
PIC4707E
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN TO DIAGNOSE THE CONCERN AND THE STEPS TO REPAIR THE CONCERN. THE VEHICLE'S XM TRAVEL LINK MAY BE INOPERTIVE.
PIC5088F
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN ON THE STEPS TO DIAGNOSE AND REPAIR THE CONCERN. THE VEHICLE'S XM RADIO ONLY HAS XM PREVEIW CHANNELS.
SB-10-08-46-001C
THIS TECHNICAL BULLETIN PROVIDES A PROCEDURE TO CONTACT ONSTAR FOR HARD MUTE REQUEST TO CORRECT A CUSTOMER CONCERN WHEN THE RADIO IS ON, IT DOES NOT MUTE ENOUGH WHEN THE ONSTAR® TURN-BY-TURN NAVIGATION DIRECTIONS ARE ANNOUNCED DUE TO CUSTOMER IMPROPERLY SETTING THE RADIO VOLUME HIGH ENOUGH WHEN THE TURN-BY-TURN NAVIGATION MESSAGES ARE PLAYED.
SB-15-06-03-001B
THIS INFORMATIONAL BULLETIN PROVIDES INFORMATION THAT MAY BE USEFUL ON DIAGNOSING BATTERIES THAT HAVE SET FOR A LONG PERIOD OF TIME AND/OR SET IN COLD WEATHER CLIMATES AND TESTING THOSE BATTERIES.
PIC-4935-E
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO HELP THE DEALERSHIP TECHNICIANS PERFORM A PARASITIC DRAIN TEST FOR THE ONSTAR MODULE. WHEN PERFORMING BATTERY PARASITIC DRAIN TEST, THERE MAY BE SOME CONFUSION AS TO WHAT THE NORMAL POWER CONSUMPTION READING SHOULD BE FROM THE ONSTAR SYSTEM.
PIC-5050-A
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN THE STEPS ON REPAIRING THE CONCERN. A CUSTOMER MAY IDENTIFY A CONCERN OF UNABLE TO REACTIVATE A VEHICLE'S ONSTAR THAT HAS BEEN PREVIOUSLY DISABLED BY ONSTAR. DEALER IS TO CALL GENERAL MOTORS TECHNICAL ASSISTANCE CENTER FOR FURTHER ASSISTANCE IF THE CONCERN IS STILL PRESENT.
PIC4935E
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO HELP THE DEALERSHIP TECHNICIANS PERFORM A PARASITIC DRAIN TEST FOR THE ONSTAR MODULE. WHEN PERFORMING BATTERY PARASITIC DRAIN TEST, THERE MAY BE SOME CONFUSION AS TO WHAT THE NORMAL POWER CONSUMPTION READING SHOULD BE FROM THE ONSTAR SYSTEM.
PIC5050A
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN THE STEPS ON REPAIRING THE CONCERN. A CUSTOMER MAY IDENTIFY A CONCERN OF UNABLE TO REACTIVATE A VEHICLE'S ONSTAR THAT HAS BEEN PREVIOUSLY DISABLED BY ONSTAR. DEALER IS TO CALL GENERAL MOTORS TECHNICAL ASSISTANCE CENTER FOR FURTHER ASSISTANCE IF THE CONCERN IS STILL PRESENT.
PIT5389A
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN ON THE STEPS FOR DIAGNOSING THE CONCERN. THE VEHICLE MAY BE UNABLE TO CONNECT TO ONSTAR USING THE WHITE, BLUE OR RED ONSTAR BUTTONS.
SB-03-06-03-004Q
THIS WARRANTY ADMINISTRATION BULLETIN PROVIDE POLICY INFORMATION ON USING THE EL-50313 MIDTRONICS GR8 BATTERY TESTER/CHARGER FOR DIAGNOSING BATTERY REPLACEMENTS AND MAINTAINING BATTERIES ON NEW VEHICLES IN DEALER INVENTORY.
SB-06-08-47-001L
THIS INFORMATIONAL BULLETIN PROVIDES WARRANTY INFORMATION ON USING THE SERVICE PROGRAMMING SYSTEM (SPS) FOR PROGRAMMING CONTROL MODULES
SB-07-06-01-016C
THIS INFORMATIONAL BULLETIN PROVIDES INFORMATION INTERNAL ENGINE NOISE OR DAMAGE AFTER OIL FILTER REPLACEMENT
SB-16-NA-119
THIS WARRANTY ADMINISTRATION BULLETIN PROVIDES INFORMATION ON GMS POLICY ON PERFORMING GM COVERED VEHICLE SERVICES AND MAINTENANCE ON VEHICLES ORIGINATING/SOLD IN CANADA.
PI-0754-B
THIS INFORMATIONAL BULLETIN PROVIDES INFORMATION ON A NORMAL CONDITION ON TEMPERED GLASS OF SPOTS SHOWING ON THE REAR AND SIDE WINDOWS WHEN THE VEHICLE IS IN THE SUNLIGHT.
SB-16-NA-117
THIS INFORMATIONAL BULLETIN PROVIDES INFORMATION ON THE PURPOSE OF MAGNETIC DRAIN PLUGS.
PIT5485A
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN, IF UNABLE TO PLACE AN ONSTAR CALL IN THE IGNITION ON MODE AFTER THE ONSTAR CANADA UPGRADE TO CONTACT THE GM TECHNICAL ASSISTANCE CENTER ONSTAR GROUP FOR FURTHER ASSISTANCE.
PI-0281-E
THIS PRELIMINARY INFORMATIONAL BULLETIN PROVIDES INFORMATION THAT MAY BE HELPFUL WHEN ADDRESSING UNDERBODY COMPONENT CORROSION WITH CUSTOMERS.
PIC-5260-A
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN THE STEPS ON DIAGNOSING THE CONCERN. VEHICLE'S SUNROOF OPERATION INTERMITTENT, BIND, NOISE, AUTO-REVERSE, AND/OR WATER LEAKS.
PIC5260A
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN THE STEPS ON DIAGNOSING THE CONCERN. VEHICLE'S SUNROOF OPERATION INTERMITTENT, BIND, NOISE, AUTO-REVERSE, AND/OR WATER LEAKS.
SB-03-07-29-004K
THIS INFORMATIONAL BULLETIN PROVIDE INFORMATION ON THE OPERATING CHARACTERISTICS OF A MANUAL TRANSMISSION.
SB-16-NA-109
THIS TECHNICAL BULLETIN PROVIDES A PROCEDURE TO INSPECT THE STEERING GEAR FOR A NORMAL CONDITION OF GREASE OR SEALANT ON EXTERIOR CASE OF GEAR DUE TO THE MANUFACTURING PROCESS.
PIC5614A
Changing Turn-By-Turn Voice Response To Metric Or English Units
06-00-89-031D
OEM and Remanufactured Engine and Automatic Transmission/Transaxle Identification
08-06-04-003D
New Tool Availability EN-48974 EGR Cooler Pressure Tester Adapter Set to Diagnose Duramax® Diesel Engine EGR Cooler Engine Coolant Leaks into Combustion Chamber
15-NA-079
OnStar® Voice Fallback Number Update Some customers may have received a letter from OnStar® stating that "We recently tried to provide a software update to the OnStar® hardware in your vehicle. However, your system could not be updated remotely. As a result, some of your OnStar® system functions may not be working as expected." The customer is further instructed in this letter to "Please contact your dealer or any dealer near you as soon as possible to schedule an appointment for this no-cost software update. Your dealer will reprogram your OnStar® module with an update. This is for vehicles that have previously received the Canada upgrade as described in Service Bulletin #15-08-44-001F."
PIT5058C
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
15-NA-013
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
15114
15114 - SPECIAL COVERAGE. ON SOME 2010-2012 MODEL YEAR CHEVROLET SILVERADO HD AND GMC SIERRA HD OR 2011-2012 CHEVROLET EXPRESS AND GMC SIERRA HD VEHICLES EQUIPPED WITH A 6.6L DURAMAX DIESEL ENGINE (RPO LML, LGH) THE MALFUNCTION INDICATOR LAMP (MIL) MAY ILLUMINATE DUE TO A CONDITION WITH THE GLOW PLUGS. WHEN DIAGNOSED, REPLACEMENT OF ONE OF THE ENGINES GLOW PLUGS MAY BE REQUIRED. NO DRIVABILITY ISSUES ARE GENERALLY ASSOCIATED WITH THIS ISSUE, BUT HARDER STARTING IN COLD AMBIENT TEMPERATURES MAY BE NOTED. DEALERS ARE TO REPLACE THE AFFECTED GLOW PLUG.
PIP5204E
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN THE DIESEL OXIDATION CONVERTER PART RESTRICTION HAS ENDED. DEALER CAN NOW ORDER THE PARTS THROUGH THE REGULAR CUSTOMER CARE AND AFTERSALES PARTS PROCESS.
G-208062
13386 - SPECIAL COVERAGE. ON SOME VEHICLES EQUIPPED WITH A 6.6L DIESEL ENGINE, THE NITROGEN OXIDE (NOX) SENSOR MAY FAIL DUE TO CONTAMINATION BETWEEN THE TERMINALS IN THE SENSOR AND THE WIRE INTERFACE. THE CONTAMINATION MAY CAUSE THE NOX SENSOR SIGNAL TO BECOME UNSTABLE AND/OR OSCILLATE WHICH MAY CAUSE A MALFUNCTION INDICATOR LIGHT TO ILLUMINATE. IF THE CONDITION OCCURS WITHIN THE STATED SPECIAL COVERAGE TERMS, THE NOX SENSOR WILL BE REPLACED.
PIT5074H
J-35616-64B Terminal Test Probe / Replacement Terminal / Terminated Lead.
990420002I
Information on Driveline Clunk Noise
PIT5099A
A/C Blows Warm Or Poor Performance.
PIT5264B
Canadian Customers Unable To Place Calls And Turn By Turn Inoperative In The United States.
PIT5353
XM Audio Traffic And Travel Link Availability And Operation.
14370
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
PIT5319
Bluetooth Stays Connected After RAP Is Canceled.
PIT5319A
Bluetooth Stays Connected After RAP Is Canceled.
SCB-14370
GMC/CHEVROLET: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. DUE TO EXHAUST GAS RECIRCULATION (EGR) COOLER, PLUGGED WITH CARBON, IN DIESEL ENGINES, THE MALFUNCTION INDICATOR LAMP (MIL) WILL ILLUMINATE. MODEL 2010-2011 EXPRESS,SAVANA. *PE
120310001B
Vibration Shortly After Tires are Mounted/Preventing Vibration from Wheel Slip
Recalls
Vehicle Recalls
1406130001
High Voltage Safety ? High Voltage Disabling
PIP4887A
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
PIC5959A
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
PIT4864F
Information On Requests To Add OnStar Bluetooth Option.
PIT5264
Canadian Customers Unable To Place Calls In The United States
120310001A
Vibration Shortly After Tires are Mounted/Preventing Vibration from Wheel Slip
120310002A
Proper Wheel Installation and Wheel Torque Techniques
99-08-51-007F
Refinishing Aluminum Wheels This bulletin updates General Motor's position on refinishing aluminum wheels. GM does not endorse any repairs that involve welding, bending, straightening o re-machining. Only cosmetic refinishing of the wheel's coatings, using recommended procedures, is allowed. Evaluating Damage In evaluating damage, it is the GM Dealer's responsibility to inspect the wheel for corrosion, scrapes, gouges, etc. The Dealer must insure that such damage is not deeper than what can be sanded or polished off. The wheel must be inspected for cracks. If cracks are found, discard the wheel. Any wheels with bent rim flanges must not be repaired or refinished. Wheels that have been refinished by an outside company must be returned to the same vehicle. The Dealer must record the wheel ID stamp or the cast date on the wheel in order to assure this requirement. Refer to Refinisher's Responsibility Outside Company later in this bulletin.
PI0281D
Underbody Component Corrosion The following information may be helpful when addressing underbody component corrosion with customers. Some customers may comment that one or more of their vehicle's underbody components are showing some form of corrosion. This corrosion may be red in appearance (rust) if the component is steel, forged iron or cast iron. This corrosion may also be grey or white in color if the component is constructed of an aluminum alloy.
PI0754A
Rear and Side Tempered Glass Spots.
130089004D
Car and Truck Fix it Right the First Time Issues
PI-0018-B
GENERAL MOTORS: THE WINDOWS, FRONT AND REAR, WOULD BIND, POOR FIT, MISALIGNMENT, MAKES RATTLE OR SQUEAKING NOISES, MOVES SLOWLY AND IS INOPERATIVE. MODEL 2008-2014 VEHICLES AND TRUCKS. *PE
120601008
Unnecessary Flushing Services, Additive Recommendations and Proper Utilization of GM Goodwrench Maintenance Schedule to Enhance Customer Service Experience
120601008A
Unnecessary Flushing Services, Additive Recommendations and Proper Utilization of GM Goodwrench Maintenance Schedule to Enhance Customer Service Experience
130089004C
Car and Truck Fix it Right the First Time Issues
130089010
PAC Courtesy Transportation Assistance Program
130089008
GM Wiring Repair Strategy Information
130090001
Information for Engine Oils Used in 2014 Model Year Vehicles
120232002A
Power Steering Noise or Fluid Leak from Power Steering Pump, Gear or High Pressure Pressure Hose During Extreme Low Temperature Operation (Replace Power Steering Fluid)
PI-0011A
GM: THE FRONT OR REAR DOOR MAY NOT OPEN FROM THE INSIDE OR OUTSIDE HANDLE, THE DOOR WILL NOT UNLOCK WITH ANY METHOD. THE PROBABLY CAUSE AN INCORRECT INSTALLATION OF A HANDLE COMPONENT. *RM UPDATED ON 7/26/2013. ALL 2014 AND PRIOR GM PASSENGER CARS AND TRUCKS. *KB
130089004B
Car and Truck Fix it Right the First Time Issues
PI-0488
GM: THE TRANSMISSION IS SLIPPING OR HAS NO FORWARD/REVERSE MOVEMENT. *RM UPDATED 4/16/12. *PE UPDATED 6/18/12. *PE UPDATED ON 7/09/2013. *KB
PIT5214
GM TAC Support of Vehicle Vibration Complaints.
130089003
Vehicle Software Enhancements
130089004
Car and Truck Fix it Right the First Time Issues
130089004A
Car and Truck Fix it Right the First Time Issues
SB12-08-132-001A
GENERAL MOTORS: ON SOME TRUCKS AND PASSENGER VEHICLES, ACCESSORY POWER OUTLETS (APO) AND TRAILER LIGHTING ARE COMMON ACCESSED ELECTRICAL SYSTEMS THAT ARE AFFECTED BY DEVICES THAT ARE PLUGGED IN AND BECOME INOPERATIVE DUE TO AN OPEN FUSE AND NO PROBLEM WITH VEHICLE IDENTIFIED. MODELS YEARS 2010-2014 TRUCKS AND PASSENGER. NO MODELS. *PE
1308116001A
Aftermarket ALDL or DLC Interface Devices Causing Multiple Issues
120310002
Proper Wheel Installation and Wheel Torque Techniques
120089002A
Requesting a New Key Code for Customer with Lost or Stolen Keys
PI0086D
THIS PRELIMINARY INFORMATIONAL BULLETIN PROVIDES A LIST OF CORRECTIONS FOR MULTIPLE CONCERNS REGARDING UNEXPECTED LOSS OF RADIO AUDIO (RADIO GOES SILENT/NO SOUND) AND OTHER BLACKBERRY PHONE - BLUETOOTH ISSUES
PI0373A
THIS PRELIMINARY INFORMATIONAL BULLETIN PROVIDES A PROCEDURE FOR RELEARNING THE POWER FOLDING MIRRIORS AND ROAD TESTIN TO VERIFY THEY CORRECT A CONDTION OF THE POWER FOLDING MIRRIORS GLASS SHAKES, FLUTTERS AT NORMAL DRIVING CONDITIONS.
090730018C
Warranty Administration ? Change in Automatic Transmission Add Condition Documentation and Claim Submission
PIC5588A
Programming And Activation Of Replacement OnStar Modules.
PIT4648D
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
PI-0773
CADILLAC/CHEVROLET/GMC/HUMMER/PONTIAC: THERE IS SLIPPING OR HAVE NO FOURTH, FIFTH OR SIXTH GEAR AND MALFUNCTION INDICATOR LAMP (MIL) WOULD BE ON, WITH DIAGNOSTIC TROUBLE CODE (DTC) P0796 FOUND AS ACTIVE. *PE
PIT-3749D
GM: ON SOME TRUCK MODELS THERE IS SOME FRAME CORROSION. *RM UPDATED ON 5/2/2012. *KB
09-09-40-001A
GM: THERE ARE SEAT BELT PROBLEMS: DIFFICULTY LATCHING AND UNLATCHING BUCKLE. BUCKLE RELEASE BUTTON IS STICKING. SEAT BELT WARNING LIGHT ILLUMINATED. LIKELY CAUSED BY STICKY BEVERAGES THAT ARE SPILLED INTO THE BUCKLE ASSEMBLY. *RM UPDATED 4/3/12. *PE
05-09-40-002E
GM: SERVICE BULLETIN EXPLAINING WHEN THE SAFETY BELTS ARE SUPPOSED TO LOCK. *RM UPDATED 12/6/11. *PE
RB-11054
GM SERVICE CAMPAIGN: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. SOME VEHICLES HAVE AN IMPROPER EXHAUST GAS TEMPERATURE SENSOR. THIS COULD LEAD TO THE ENGINE LIGHT TURNING ON AND REDUCED ENGINE POWER. *RM UPDATED ON 08.31.2011. *KB UPDATED 10/4/11. *PE
PI-0474
GM: AN 'ENGINE POWER IS REDUCED' MESSAGE APPEARS AND THERE IS A STORED TROUBLE CODE. THIS IS CAUSED BY WEAR OF THE INTERNAL FUEL INJECTOR. *RM
PIP-4492P
BUICK/CADILLAC/CHEVROLET/GMC/HUMMER/PONTIAC/SAAB: OIL CONSUMPTION AND/OR EXHAUST SMOKE-POSSIBLE PCV BAFFLE OR LIFTER CONCERN. UPON INSPECTION, OBVIOUS OIL WILL BE FOUND IN THE INTAKE MANIFOLD AND/OR PCV VACUUM TUBE. *PE UPDATED 3/21/11. *PE UPDATED 5/9/11. *PE UPDATED 5/25/11. *PE UPDATED 06/16/2011. *KB UPDATED A SECOND TIME ON 06/16/2011. *KB UPDATED 6/27/11. *PE
PI-0334
GM: THE DOME LIGHT IS INOPERATIVE. THE AIR BAG LIGHT IS ON AND THE DOOR AJAR LIGHT IS ON. THIS IS LIKELY CAUSED BY A WIRING HARNESS. *RM UPDATED ON 6/27/2011. *KB
PIP-4888
GM: INFORMATION ON INSPECTING AND REPLACING TURBOS. *RM
PIP-4895
GM: THERE MAY BE COMPLAINTS THAT THE LOW COOLANT LIGHT IS ON, LOSS OF COOLANT, OR EXCESSIVE PRESSURE. THERE ARE NO EXTERNAL LEAKS. *RM
PIP-4897
GM: SERVICE ENGINE SOON LIGHT IS ON AND THERE IS AN EXHAUST FLUID MESSAGE DISPLAYED. THIS MAY BE CAUSED BY A PREVIOUS FUEL TANK REPAIR. *RM
PIE0047B
GM: THE VEHICLE PERFROMANCE MAY BE POOR WITH AN INOPERATIVE FUEL GAUGE. THE MALFUNCTION LIGHT MAY ALSO BE ON. *RM
PIP-4850
GM: THERE MAY BE A NO START, HARD START, OR EXTENDED CRANK WHICH MAY BE CAUSED BY A FILTER MINDER VACUUM SWITCH. *RM
PIP-4857
GM: THERE MAY BE REDUCED POWER AND AN INTERNAL TROUBLE CODE IN HIGH TEMPERATURES OR WHEN NEAR THE TOWING LIMIT. *RM
SB-10-06-04-014
GM: INFORMATION ON THE TURBOCHARGER VANE POSITION SENSOR. *RM
PIE-0047
GENERAL MOTORS: ENGINEERING INFORMATION-CHEMICAL DAMAGE ON INNER SURFACES OF FUEL TANK. SOME CUSTOMERS MAY COMMENT ON POOR PERFORMANCE, DECREASED ACCELERATION AND/OR AN INOPERATIVE FUEL GAUGE. NO MODELS LISTED EXCEPT SATURN AND HUMMERS; INCLUDES ALL PASSENGER CARS AND LIGHT DUTY TRUCKS. *PE UPDATED 5/9/11. *PE
PIP-4792A
GM: ON A COLD START THERE MAY BE A HARD START, BRIEF ROUGH RUNNING, BLACK EXHAUST COLOR, AND AN ENGINE LIGHT. THE SYMPTOMS DIMINISH AFTER RUNNING A WHILE. *RM
SB-10-02-33-001
BUICK/CADILLAC/CHEVROLET/GMC/OLDSMOBILE AND HUMMER: INFORMATION ON PITMAN ARM SHAFT SEAL SERVICE KIT. DO NOT REPLACE ENTIRE STEERING GEAR FOR PITMAN SEAL LEAK. TECHNICIANS HAVE BEEN REPLACING ENTIRE STEERING GEARS DUE TO NOT BEING ABLE TO SERVICE JUST LEAKING PITMAN SHAFT SEAL. *PE UPDATED 5/9/11. *PE
PIP-4819
CADILLAC/CHEVROLET/GMC: SES LIGHT DUE TO P0300-P0308 AND ENGINE MISFIRES; INSPECT PLUG WIRE. THIS MAY BE THE RESULT OF A LOOSE SPARK PLUG WIRE OF THE CYLINDER WITH CURRENT AND/OR HISTORY MISFIRES. *PE
PIP-4822
CHEVROLET/GMC: POSSIBLE ENGINE OVERHEAT OR LOSS OF COOLANT. NORMAL SI DIAGNOSTICS WILL LEAD TO INSPECTING THE WATER PUMP FOR PROPER OPERATION. WHEN WATER PUMP IS REMOVED, BE SURE TO INSPECT THE IMPELLER. *PE
PIP-4811
GMC/CHEVROLET: 6.6L DURAMX HP FUEL INJECTION PUMP TAC PARTS RESTRICTION. THIS PARTS RESTRICTION WILL ASSIST GM POWERTRAIN ENGINEERING WITH PRODUCT FEEDBACK. *PE
PIT-4730A
BUICK/CADILLAC/CHEVROLET/GMC/HUMMER/PONTIAC/SATURN: ADDITIONAL DIAGNOSTIC INFORMATION FOR U0140 OR U0073. VEHICLE MAY EXHIBITS SOME SYMPTOM(S) AS DOOR LOCKS CYCLE WHILE DRIVING; INTERMITTENT NO START; SERVICE STABILITRAK DIC MESSAGE; SPEEDOMETER AND TACHOMETER FREEZE WHILE DRIVING. *PE
Complaint counts are reports filed with NHTSA, not failure rates. A common model collects more of them than a rare one that breaks more often.