Vehicle report

2016 GMC SIERRA 2500

Compare every GMC SIERRA 2500 yearNHTSA and EPA records

Service bulletins

1321 bulletins

Technical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.

PIP4902W

Service Bulletin/Repair Instructions

This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.

PIT5099J

Service Bulletin/Repair Instructions

PI to help diagnose A/C concern

PIT5509N

Service Bulletin/Repair Instructions

This PI provides diagnostic tips for diagnosing electric trailer brakes issues.

PIT5544J

Service Bulletin/Repair Instructions

This Preliminary information communicates information on a hydraulic rush type noise from the power steering gear. This noise is a characteristic of the new Active Hydraulic Assist System RPO NV8 and no repairs should be made. The noise is most noticeable in the cab at idle, in park, with all accessories turned off.

PIT5509M

Service Bulletin/Repair Instructions

This PI provides diagnostic tips for diagnosing electric trailer brakes issues.

PIT3271Q

Service Bulletin/Repair Instructions

This preliminary information communicates information about how to determine if a wheel and tires size change is available.

PIP4902V

Service Bulletin/Repair Instructions

This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.

PIP6104

Service Bulletin/Repair Instructions

This Preliminary information communicates the steps on how to save a GDS2 Session Log and upload to a Technical Assistance Case in CX Connect.

PIT4506J

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician that some owners of Heavy Duty Trucks and Utilities may ask if they can lower their tire pressures. Tire pressures being set to the "Tire and Loading Label" will ensure the safe handling and ride characteristics of the truck and should not be lowered.

PIT6483

Service Bulletin/Repair Instructions

This preliminary information communicates an issue with aftermarket LED headlights causing IPC warning messages and MIL along with several low speed lan DTCs.

PIT6400A

Service Bulletin/Repair Instructions

This PI Communications information on an alternative product dealers can use to perform 19-NA-255: Wax Coating on Frame Peeling, Metal Shows Corrosion/Rusting due to issue with getting product from current supplier listed in the bulletin.

PIP4902U

Service Bulletin/Repair Instructions

This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.

PIT5214G

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that have had multiple repair attempts that are being performed on customer’s vehicles that exhibit vibration conditions without utilizing the support of General Motors Technical Assistance Center. If valid vibration frequency or Road Force Variation data has been collected and a repair attempt does not correct the customer complaint, contact General Motors Technical Assistance Center for further support. For any vehicles that remains unrepaired after being at the dealer for three days or more and a related bulletin or PI is not found, contact General Motors Technical Assistance Center for further support.

13598

Other

New Vehicle Monitoring Programs Section in IVH

PIT5479H

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about fluid leaking from the brake caliper piston area found during a service of the vehicle. The substance is actually excess assembly grease from the caliper boot and piston.

PIP4902T

Service Bulletin/Repair Instructions

This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.

PIC5650M

Service Bulletin/Repair Instructions

PIT5161L

Service Bulletin/Repair Instructions

PIT6400

Service Bulletin/Repair Instructions

PIP4902S

Service Bulletin/Repair Instructions

This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.

25-NA-156

Service Bulletin/Repair Instructions

This service bulletin provides information on Tire Sidewall Irregularities.

00-06-01-026R

Service Bulletin/Repair Instructions

This service bulletin provides information on replacing the intake manifold when the engine is replaced after severe internal engine damage.

PIT5074R

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about the use of J-35616-64B and Mini 50 terminal test probe, replacement terminals, and terminated leads.

23-NA-153

Service Bulletin/Repair Instructions

The service bulletin advises the tech of a normal transmission shift condition and the delay in throttle response when the throttle plate is opened rapidly and advises the customer that it is normal for the delay.

15-NA-010

Service Bulletin/Repair Instructions

This service bulletin provides information to dealership personnel for new vehicles with less than 1,000 miles that may not pass California smog inspection or smog inspection in other states.

PI0281L

Service Bulletin/Repair Instructions

This preliminary informational (PI) bulletin provides information to dealership personnel that may be helpful when addressing underbody component corrosion with customers.

13-02-32-001H

Service Bulletin/Repair Instructions

This service bulletin provides a procedure to flush and bleed power steering system to correct a power steering noise or fluid leak concern that is caused during extremely low temperatures.

07-00-89-037W

Service Bulletin/Repair Instructions

This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance programs.

25-NA-087

Service Bulletin/Repair Instructions

This service bulletin provides information on the proper Reflective High Temperature Heat and/or Insulating Tape to use for certain repairs, such as Wiring Harness Repairs.

13-08-116-001K

Service Bulletin/Repair Instructions

The intent of this service bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for causing multiple customer concerns that do not have other diagnostic methods to identify them.

25-NA-052

Service Bulletin/Repair Instructions

This bulletin advises the technician to flush the cooling system multiple times if oil has been found in the cooling system and replace the parts that may be contaminated due to oil in system.

24-NA-098

Service Bulletin/Repair Instructions

This service bulletin provides information for dealers/technicians on Service Programming System (SPS) Error Codes E4398, E4399, E4401, E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491, E4492, or E6961 and resolution information.

25-NA-065

Service Bulletin/Repair Instructions

This informational bulletin instructs the tech when fuel/fluid is needed to be tested and where it can be sent for analysis.

08-03-10-006I

Service Bulletin/Repair Instructions

This service bulletin provides a procedure on how to clean and resurface aluminum wheel bead seats for vehicles that have the condition of Tire Slowly Goes Flat, Tire Air Loss, Low Tire Pressure Warning Light Illuminated, Aluminum Wheel Bead Seat Corrosion.

15-06-03-001F

Service Bulletin/Repair Instructions

This service bulletin provides information to diagnose batteries that have set for a long period of time and/or cold weather climates and testing those batteries.

17-NA-073

Service Bulletin/Repair Instructions

This warranty administration bulletin provides information regarding the field action courtesy transportation policy.

05-03-07-009L

Service Bulletin/Repair Instructions

This service bulletin provides information on Wheel Alignment Specifications, Requirements and Recommendations for GM Vehicles.

11-00-89-005Y

Service Bulletin/Repair Instructions

This Warranty Administration bulletin provides information on Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy (U.S. Only).

PIT4506H

Service Bulletin/Repair Instructions

05-08-51-001L

Service Bulletin/Repair Instructions

This informational bulletin provides a procedure on how to remove the paint stain that may present itself under the shipping film.

16-NA-109

Service Bulletin/Repair Instructions

This service bulletin provides a procedure inspecting for excess grease or Sealant on the Exterior of the steering gear due to seeing grease or sealant on certain locations on the gear.

21-NA-138

Service Bulletin/Repair Instructions

This service bulletin provides a repair procedure to correct a customer concern of a Squeak, Grind or Clunking Noise from Rear Leaf Springs.

07-00-89-037V

Service Bulletin/Repair Instructions

This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance programs.

10-08-110-001L

Service Bulletin/Repair Instructions

This service bulletin provides information on proper use of floor mats.

21-NA-043

Service Bulletin/Repair Instructions

This bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles before being sold (prepping) to the customer.

22-NA-074

Service Bulletin/Repair Instructions

This service bulletin provides service information to technicians on guidelines to replace Oil Cooler, Oil Cooler Lines and Oil Tank if the engine was replaced where large amounts of debris has flowed throughout the oiling system.

01-08-42-001Q

Service Bulletin/Repair Instructions

This service bulletin provides information on Exterior Lamp Condensation and Water Leak Information and Replacement Guidelines.

PIT5544H

Service Bulletin/Repair Instructions

This Preliminary information communicates information on a hydrauilc rush type noise from the power steering gear. This noise is a characteristic of the new Active Hydraulic Assist System RPO NV8 and no repairs should be made. The noise is most noticeable in the cab at idle, in park, with all accessories turned off.

09-06-04-026Z

Service Bulletin/Repair Instructions

This bulletin provides information on identifying Non-GM Engine Calibrations for Gasoline Engines using the Tech 2 or GDS 2.

20-NA-132

Service Bulletin/Repair Instructions

This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.

07-00-89-037U

Service Bulletin/Repair Instructions

This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance programs.

03-06-01-023I

Service Bulletin/Repair Instructions

This service bulletin explains how to measure for oil consumption and possible reasons for loss of oil.

PIT5386K

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that are found to have a back-up alarm inoperative during the Pre-Delivery Inspection. On trucks equipped with the Back Up Alarm (RPO 8S3), the alarm will be intentionally left disconnected from the assembly plant. Technician will reroute the harness and plug it in.

18-NA-263

Service Bulletin/Repair Instructions

This warranty administration bulletin provide policy information for variable diagnostic time allowances on select labor operations (U.S. Only).

PIT5962B

Service Bulletin/Repair Instructions

This Preliminary information communicates a GM part number for reflective high temperature heat or insulating tape when repairing wiring harnesses.

PIT6261

Service Bulletin/Repair Instructions

This Preliminary information communicates to dealers GM is working on a solution for outdated Apps

08-07-30-035I

Service Bulletin/Repair Instructions

This service bulletin provides information on the harmful effects of ethylene glycol in transmission fluid.

19-NA-219

Service Bulletin/Repair Instructions

This diagnostic tip bulletin provides additional information on how to diagnose a possible valve, lifter or camshaft issue.

12-08-51-002R

Service Bulletin/Repair Instructions

This informational bulletin provides technicians and dealership personnel with spray-in bed liner general information and repair procedures.

04-06-01-029K

Service Bulletin/Repair Instructions

This informational bulletin explains Unscheduled Supplemental Services and the importance of GM Simplified Maintenance Schedules.

PIT6240

Service Bulletin/Repair Instructions

This Preliminary information communicates information on adding RPO UF3 Fast Idle to a vehicle.

24-NA-040

Service Bulletin/Repair Instructions

This service bulletin provides information on All hazmat parts being returned to the Warranty Parts Center (WPC) must be shipped using Central Transport. Hazardous materials should never be sent by air transportation to the WPC.

10-00-89-009F

Service Bulletin/Repair Instructions

This service bulletin provides information on key code security rules and information on GM keycode look-up applications (U.S).

03-06-01-023H

Service Bulletin/Repair Instructions

This service bulletin explains how to measure for oil consumption and possible reasons for loss of oil.

01-06-01-011Q

Service Bulletin/Repair Instructions

This service bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil consumption.

99-00-89-019Z

Service Bulletin/Repair Instructions

This Warranty Administration bulletin provides information on the Global Warranty Management (GWM) Warranty Parts Center (WPC) Parts Return Program.

07-00-89-037T

Service Bulletin/Repair Instructions

This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance programs.

23-NA-154

Service Bulletin/Repair Instructions

This bulletin provides information on Warranty Administration – Required Operating Procedures - 8 Points (U.S. Only).

04-06-04-051J

Service Bulletin/Repair Instructions

This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent additive.

23-NA-219

Service Bulletin/Repair Instructions

This service bulletin provides information on Concerns or Questions Regarding Installation of Dealer Installed Accessories.

20-NA-138

Service Bulletin/Repair Instructions

This bulletin provides information on Policies Applicable to All U.S. Dealers for Engine and Transmission Assembly Replacement Under Warranty, Policy or Customer Enthusiasm and information on Submission of Warranty Transaction in Global Warranty Management.

08-07-30-026I

Service Bulletin/Repair Instructions

This service bulletin provides information on some vehicles that may rock or move slightly forward or rearward while in Park at start up after cold soak. This condition may be accompanied by a clunk noise. This is a slight movement that is more often seen visually, rather than felt, when viewed from the outside and using the auto-start feature, if equipped.

18-NA-146

Service Bulletin/Repair Instructions

This warranty administration bulletin provides policy information, proper labor operation selection and causal part identification for warranty transactions (U.S. Only).

07-00-89-036K

Service Bulletin/Repair Instructions

This service bulletin provides information on Enhancing Field Product Reports with Digital Pictures.

24-NA-185

Service Bulletin/Repair Instructions

This informational bulletin provides information on Steering Bump or Clunk Noise on Rough Roads or Potholes.

02-00-89-002X

Service Bulletin/Repair Instructions

This service bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S. and Canada Dealers Only).

PIT3271P

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles. General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.

24-NA-174

Service Bulletin/Repair Instructions

The bulletin provides direction on how to locate the Temporary Service Part (TSP) form in GlobalConnect.

General Communication

Service Campaign

Vehicle Wide Programming (VWP) is a new process to update software on GM Vehicles. It provides the ability via a single selection within Techline Connect to first identify which modules need updating and then proceed to updating affected modules (with some exceptions). The updating of modules is completed in parallel instead of the technician needing to update one module at a time. This allows a more streamlined approach for dealers and customers.

05-03-08-002J

Service Bulletin/Repair Instructions

This service bulletin provides information to dealership personnel on diagnosis and replacement of shock absorber and strut due to fluid leak.

18-NA-073

Service Bulletin/Repair Instructions

This service bulletin provides graphics, information and guidelines for engine component wear to assist service personnel as a guideline to perform necessary engine repairs and prevent unnecessary engine replacement.

23-NA-044

Service Bulletin/Repair Instructions

This service bulletin provides information on AGM batteries that require less frequent charging in storage.

01-00-89-010S

Service Bulletin/Repair Instructions

This service bulletin provides information on a guide to help reduce repeat visits for the same customer concern.

07-06-01-016J

Service Bulletin/Repair Instructions

This service bulletin provides information on Internal Engine Noise or Damage After Oil Filter Replacement.

23-NA-141

Service Bulletin/Repair Instructions

This informational bulletin advises the technician that the engine and related parts will be debited if found that the tech did not properly prepare the engine block from dirt and debris in bolt holes or if found that the block was damaged by the tech.

00-06-01-012N

Service Bulletin/Repair Instructions

This service bulletin advises about the possible issues that may occur when using a scotch brite pad or highly abrasive disk on gasket sealing surfaces or reused parts.

05-06-04-022V

Service Bulletin/Repair Instructions

This bulletin provides information on the TOP TIER Detergent Gasoline Licensed Brands and the TOP TIER Diesel Fuel Licensed Brands that are recommended for use in all GM vehicles and the TOP TIER FUELS website URL.

16-NA-222

Service Bulletin/Repair Instructions

This bulletin provides information on Engine Concerns that could result from lack of scheduled maintenance, improper service or aftermarket calibrations.

09-06-04-026Y

Service Bulletin/Repair Instructions

This bulletin provides information on identifying Non-GM Engine Calibrations for Gasoline Engines using the Tech 2 or GDS 2.

01-06-01-011P

Service Bulletin/Repair Instructions

This service bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil consumption.

24-NA-147

Service Bulletin/Repair Instructions

This service bulletin provides information on regular inspection of the Seat Belt Lap Anchor.

18-NA-306

Service Bulletin/Repair Instructions

This Warranty Administration service bulletin provides information for dealers/Service advisors on when and how to submit a Pre-Repair Authorization (PRA).

PI0754G

Service Bulletin/Repair Instructions

This PI provides information on Rear and Side Tempered Glass Spots (Quench Marks) and that they are a normal characteristic.

16-NA-158

Service Bulletin/Repair Instructions

This service bulletin describes the U.S. Dealer Special Tool Loan Program process.

12-01-37-001G

Service Bulletin/Repair Instructions

This service bulletin provides information to dealership personnel on a new refrigerant (R1234yf) for A/C service.

24-NA-141

Service Bulletin/Repair Instructions

GM is receiving damaged (cracked or broken) transmission cores returned to the reman facilities. The damage is being caused either in the removal process by the technician, or inadequate packaging or shipping. This bulletin advises the dealers to be more careful not to damage the transmissions during removal and to package the core properly for return.

00-03-10-002M

Service Bulletin/Repair Instructions

This service bulletin provides information on Chemical Staining, Pitting, Corrosion and/or Spotted Appearance of Chromed Aluminum Wheels.

17-NA-157

Service Bulletin/Repair Instructions

This service bulletin explains the difference in oil filters for gas engines with new oil pump control systems and the possibilities of what may happen using the incorrect filter.

99-04-20-002O

Service Bulletin/Repair Instructions

This service bulletin provides information on Driveline Clunk Noise and what is acceptable and what is considered normal operation.

04-06-04-051I

Service Bulletin/Repair Instructions

This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent additive.

16-NA-383

Service Bulletin/Repair Instructions

This service bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels should be used to reduce carbon build-up.

22-NA-070

Service Bulletin/Repair Instructions

This service bulletin provides information for replacement parts traceability (RPT) process to aid in tracking part replacements.

18-NA-099

Service Bulletin/Repair Instructions

This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product Allegation Resolution (PAR) claim.

22-NA-018

Service Bulletin/Repair Instructions

This service bulletin provides information for the Global Warranty Management (GWM) Warranty Parts Center (WPC) Part Photo Return Process (U.S. Dealers Only).

18-NA-125

Service Bulletin/Repair Instructions

This service bulletin provides information for engine oil life monitor operation calculation.

20-NA-016

Service Bulletin/Repair Instructions

This Warranty Administration bulletin provides information on customer vehicles concern results in a manufacturer repurchase from the customer, GM depends on the dealership to host and administer the repurchase closing and intake of the returning vehicle.

10-03-10-001G

Service Bulletin/Repair Instructions

This informational bulletin provides information on Wheel Balancer Mounting Instructions.

08-07-30-035H

Service Bulletin/Repair Instructions

This bulletin provides information on the harmful effects of water or ethylene glycol in transmission fluid.

16-NA-119

Service Bulletin/Repair Instructions

This warranty administration bulletin provides policy information to cover GMs policy on performing GM covered vehicle services and maintenance on vehicles originating/sold in Canada.

09-00-89-008G

Service Bulletin/Repair Instructions

This Warranty Administration bulletin provides retail and wholesale service personnel with the policies/procedures and the warranty transaction submission procedures that support the Personal Property Damage process.

18-NA-067

Service Bulletin/Repair Instructions

This service bulletin provides information for cleaning brake dust off of aluminum or chrome wheels.

06-00-89-029V

Service Bulletin/Repair Instructions

This service bulletin includes information on Interior Cleaning - Instrument Panel (IP), Hard or Plastic Surfaces, Seats, Carpet, Leather, Vinyl, Fabric Cleaner, Stain Remover, Restorer - Product Availability.

10-08-110-001K

Service Bulletin/Repair Instructions

This service bulletin provides information on proper use of floor mats.

13-08-116-001J

Service Bulletin/Repair Instructions

15-00-89-004G

Service Bulletin/Repair Instructions

This service bulletin provides technicians with information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage.

00-03-10-006P

Service Bulletin/Repair Instructions

This service bulletin provides information for dealers/technicians on Tire Radial Force Variation (RFV).

17-NA-052

Service Bulletin/Repair Instructions

This bulletin updates the position of General Motors on refinishing aluminum wheels. GM has determined that wheel refinishing under warranty will no longer be performed.

10-08-45-001H

Service Bulletin/Repair Instructions

This bulletin provides information for electrical ground repairs using new General Motors replacement fasteners with conductive finish.

23-NA-103

Service Bulletin/Repair Instructions

This service bulletin provides information on submitting quality Photos of Various Vehicle Concerns to the GM Technical Assistance Center (TAC).

07-00-89-037S

Service Bulletin/Repair Instructions

This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance programs.

11-00-89-005X

Service Bulletin/Repair Instructions

This Warranty Administration bulletin provides information on Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy (U.S. Only).

PIP5596A

Service Bulletin/Repair Instructions

This Preliminary information communicates that when removing the fuel line jumper hose care should be taken to be sure the line is reinstalled correctly to avoid a no/low fuel pressure situation.

PIP5968

Service Bulletin/Repair Instructions

This Preliminary information communicates to have the dealer contact TAC with the transmission TUN number prior to transmission installation.

PIP5966

Service Bulletin/Repair Instructions

This Preliminary information communicates Diagnostic aids for a no start or DTC'S following a transmission replacement

PIT4322P

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that have an unwanted Stability Activation and/or a Service Stability message on the Driver Information Center. Technician may find a Diagnostic Trouble Code C0710. Technician should inspect for vehicles modifications before any in-depth diagnostics are performed.

19-NA-044

Service Bulletin/Repair Instructions

This service bulletin provides information on the cold start control system in DI engines to reduce cold start emissions and improve fuel economy.

PIT5479F

Service Bulletin/Repair Instructions

16-NA-338

Service Bulletin/Repair Instructions

This Warranty Admin service bulletin provides guidelines for Dealers Not Required and for Dealers Required to Contact the PQC for engine or transmission assembly replacement and explains the PQC process, GWM Transaction submission, vehicle service record retention and proper handling of assembly returns for Canadian Dealers only.

PIT4506G

Service Bulletin/Repair Instructions

PIT6122

Service Bulletin/Repair Instructions

This Preliminary information communicates to dealers of a known issue with failed map update

PIP5395H

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician on how to diagnose and repair vehicles that may have rattle or ticking noise that is louder inside the vehicle than outside. The noise may also sound like a lifter tick. If the noise is heard best at the fuel line and the sound will be real loud with a stethoscope. The fuel line will need to be replaced.

PI0281K

Service Bulletin/Repair Instructions

This preliminary informational (PI) bulletin provides information to dealership personnel which may be helpful when addressing underbody component corrosion with customers.

02-08-42-001J

Service Bulletin/Repair Instructions

This informational bulletin provides information for dealers/technicians on Headlamp, Tail Lamp, License Lamp or Fog/Driving Lamp Damage.

PI1394B

Service Bulletin/Repair Instructions

This PI bulletin advises the technician on the proper way to install the pistons in an engine.

PIP5601B

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vibration complaints that are one of the most challenging complaints to accurately diagnose and repair. Technician will need to use Pico Oscilloscope Diagnostic Kit to effectively diagnosis vehicles. Technician should drive the vehicle will using the Pico Oscilloscope to record data. After the data is recorded it should be reviewed to determine the root cause of the concern. If a repair attempt made the concern better but not eliminated or had no affect at all, and are requesting assistance from General Motors Technical Assistance Center record another Pico file and save it to the computer. After the new Pico Oscilloscope data has been saved email the data to General Motors Technical Assistance Center in the subject line include ?Vibration? ?Business Associate Code? and the last 8 of the Vehicle Identification Number.

PIT5161K

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that may have a bump feel or clunk noise at a stop or on launch. Dealer should communicate to the customer this condition is a normal operating characteristic of their vehicle. The bump clunk issue may be due to fuel movement in the fuel tank when not completely full. The condition is eliminated after completely filling the fuel tank.

PI0592I

Service Bulletin/Repair Instructions

This preliminary information (PI) provides information om Service Programming System (SPS) Error Codes (E4398, E4399, E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491 or E6961).

PIT5386J

Service Bulletin/Repair Instructions

PIT5074P

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about the use of J-35616-64B terminal test probe, replacement terminals, and terminated leads. The J-35616-64B is the latest test probe released for checking tension or probing the .64 series terminals. The test probe terminal has been released in the terminal repair kit (J-38125-620H) located in Lear Tray 7 part number 963716-2. There are 5 terminated leads in a package part number is 13505346, which can be ordered through your normal General Motors Customer Care and Aftersales parts channel.

PIT5962A

Service Bulletin/Repair Instructions

This Preliminary information communicates a GM part number for reflective high temperature heat or insulating tape when repairing wiring harnesses.

PIT5359D

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that may have a radio backlighting will stay on even after the ignition has been turned off and the key has been removed for several minutes, eventually the battery will drain. Technician may find following fuses F23DL F22DL F30DL F31DL F32DL with the ignition key in the off position to have voltage. Technician should not replace the Transfer Case Control Module. Technician will need to install a diode, part number 12112422, across the coil of the solenoid. It is important that the striped end of the diode be connected to the positive terminal of the coil and the other end of the diode be connected to ground.

PIP5700E

Service Bulletin/Repair Instructions

This Preliminary information communicates to the dealer technician that the part numbers for the internal wiring harnesses for the 8 speed RWD transmissions are not listed in the Electronic Parts Catalog. Technicians are to refer to the information provided in this document to obtain the internal wiring harness part numbers by application.

PIT5214F

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that have had multiple repair attempts that are being performed on customer?s vehicles that exhibit vibration conditions without utilizing the support of General Motors Technical Assistance Center. If valid vibration frequency or Road Force Variation data has been collected and a repair attempt does not correct the customer complaint, contact General Motors Technical Assistance Center for further support. For any vehicles that remains unrepaired after being at the dealer for three days or more and a related bulletin or PI is not found, contact General Motors Technical Assistance Center for further support.

03-00-91-001I

Service Bulletin/Repair Instructions

This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure when diagnosing vibration concerns.

20-NA-159

Service Bulletin/Repair Instructions

This Warranty Administration bulletin is for information on General Motors New Vehicle Tire Warranty Program (U.S. Dealers Only).

PIP5943

Service Bulletin/Repair Instructions

This Preliminary Information communication advises the technician on diagnostic aids to help with the diagnosis and repair of 8 Speed Transmissions

22-NA-225

Service Bulletin/Repair Instructions

This information bulletin advises the technician the difference between a welch cap leak and the output seal of the t-case or transmission leaking ATF, causing the customer concern of a Red Fluid Leak from Center of Vehicle Located by Rear of Transmission or Transfer Case Area.

23-NA-065

Service Bulletin/Repair Instructions

This service bulletin provides repair information to correct a customer concern of OnStar Inoperative after Importing Vehicle from Canada to the United States.

05-00-89-029F

Service Bulletin/Repair Instructions

This service bulletin provides information on General Motors Dealership Critical Equipment Requirements and Recommendations.

01-06-01-011O

Service Bulletin/Repair Instructions

This service bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil consumption.

17-NA-170

Service Bulletin/Repair Instructions

This service bulletin provides information about the Hunter wheel Road Force balancers that should be utilized for all repairs requiring balance and Road Force measurement.

99-00-89-019Y

Service Bulletin/Repair Instructions

This Warranty Administration bulletin provides information on the Global Warranty Management (GWM) Warranty Parts Center (WPC) Parts Return Program.

02-00-89-002W

Service Bulletin/Repair Instructions

This service bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S. and Canada Dealers Only).

10-00-89-006J

Service Bulletin/Repair Instructions

This service bulletin provides information for dealers on how to submit a product information report (PIR) (Canada Only).

PIT5099G

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.

PIT5698D

Service Bulletin/Repair Instructions

This Preliminary information communicates additional information on how a LIN bus operates and diagnostic tips when working on a LIN bus.

07-08-49-020R

Service Bulletin/Repair Instructions

This informational bulletin provides information for the IPC odometer programming method quick reference guide.

PIP4112T

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician of a complaint of a sag or hesitation when accelerating. The concern is present when coasting at low speeds of less than 15 miles per hour and then aggressively applying the throttle, or after making a hard stop followed by an aggressive throttle. This concern may also be present while cruising at highway speeds and then an aggressive increase in throttle. This is considered normal operation of the vehicle the throttle is delayed and opened slowly up to .7 seconds to help minimize driveline lash and clunking or will have approximately .5 seconds of zero torque to allow the transmission to shift to downshift.

PIP5621D

Service Bulletin/Repair Instructions

This Preliminary information communicates to the dealer technician that TAC recommends the utilization of the GDS2 software to aid in diagnosing automatic transmission concerns. TAC is requesting the GDS2 session logs be sent in before the dealer contacts TAC.

23-NA-144

Service Bulletin/Repair Instructions

This technical bulletin provides information and a solution to a condition of Brake Pedal Moves or Self Applies at Full Turns.

09-00-89-016H

Service Bulletin/Repair Instructions

This Warranty Administration bulletin provides information on the proper use of the labor operation 0600014.

PIP5628G

Service Bulletin/Repair Instructions

This Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D

15-00-89-004F

Service Bulletin/Repair Instructions

This service bulletin provides technicians with updated information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage.

01-00-89-010R

Service Bulletin/Repair Instructions

This service bulletin provides information on a guide to help reduce repeat visits for the same customer concern.

04-06-04-051H

Service Bulletin/Repair Instructions

This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent additive.

03-06-01-023G

Service Bulletin/Repair Instructions

This service bulletin explains how to measure for oil consumption and possible reasons for loss of oil.

09-06-04-026X

Service Bulletin/Repair Instructions

This bulletin provides information on identifying Non-GM Engine Calibrations for Gasoline Engines using the Tech 2 or GDS 2.

17-NA-066

Service Bulletin/Repair Instructions

This service bulletin provides information for automatic transmission Oil Cooler Flush and flow test.

PIP5395G

Service Bulletin/Repair Instructions

PIP5358C

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that have an unusual noise and is difficult to identify, isolate or pinpoint. Technician should get record a sound clip or take a video of the noise for assessment by engineering. Technician will need to call General Motors Technical Assistance Center for further assistance.

21-NA-026

Service Bulletin/Repair Instructions

This service bulletin provides information for dealers/technicians on accessory all-weather floor liners and flat mats warped or misshapen.

99-09-40-005I

Service Bulletin/Repair Instructions

This service bulletin provides information on availability for a seat belt extender.

PIP4902R

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician that General Motors Technical Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.

01-06-01-011N

Service Bulletin/Repair Instructions

This service bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil consumption.

99-08-51-001F

Service Bulletin/Repair Instructions

This service bulletin provides information on Paintless Dent Repair Process.

13-08-116-001I

Service Bulletin/Repair Instructions

PIT4261J

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles with tire sidewall irregularities. This is a visual condition that will not affect durability, reliability or performance of the tires. Dealer should communicate to the customer that slight sidewall indentations are a common characteristic of radial tire construction.

04-07-30-013E

Service Bulletin/Repair Instructions

This service bulletin provides information to dealership personnel on automatic transmission shift and engine driveability concerns and/or MIL ON due to aftermarket oil bath air filter use.

02-00-89-002V

Service Bulletin/Repair Instructions

This service bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S. Dealers Only).

08-07-30-026H

Service Bulletin/Repair Instructions

12-03-10-001E

Service Bulletin/Repair Instructions

This service bulletin provides information for dealers/technicians on Vibration Shortly After Tires are Mounted/Preventing Vibration from Wheel Slip (Tire Sliding on Wheel).

PIT5509K

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician on how to diagnose and repair vehicle that may have a "Check Trailer Wiring" or "Service Trailer Brake System? message on the Driver Information Center when a trailer is connected to the vehicle. Diagnostic Trouble Code C1114 set in the Chassis Control Module. Chassis Control Module has to determine the type of trailer brake system that is being used. The Chassis Control Module can be sensitive to a variety of trailer wiring issues. The technician will need to make a trailer tester using Electric Trailer Brake Magnets and 7-way trailer connector to determine if it is a vehicle or trailer issue. If the concern is not duplicated with the tester installed, the vehicle is operating correctly and the focus should be on the trailer wiring or 7 way connector.

PIT5544G

Service Bulletin/Repair Instructions

PIT3665M

Service Bulletin/Repair Instructions

This Preliminary Information communication advises the technician that the Hydro-Boost is not serviceable and will need to be replaced if the brake pedal moves or applies on its own at a full turn.

PIP5923

Service Bulletin/Repair Instructions

This Preliminary information communicates an operational characteristic of regenerative braking.

PIC5650K

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that have an intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble Codes B3055, B3060, and/or B3935. Technician should not replace any parts for this concern. If unable to duplicate the concern ask if the customer uses any Radio Frequency Identification Devices when the concern is present. Dealer should also direct their customers to the appropriate section in the Owner manuals that references that the device complies.

PIT3227S

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that may have slack in one of the tailgate cables. Technician should not replace any parts for this concern. Please communicate to the customer this condition is a normal operating characteristic of their vehicle.

01-08-42-001P

Service Bulletin/Repair Instructions

This service bulletin provides information on Exterior Lamp Condensation and Water Leak Information and Replacement Guidelines.

11-00-89-005W

Service Bulletin/Repair Instructions

This Warranty Administration bulletin provides information on Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy (U.S. Only).

PIT5509J

Service Bulletin/Repair Instructions

PIP5628F

Service Bulletin/Repair Instructions

This Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D

12-03-10-001D

Service Bulletin/Repair Instructions

This service bulletin provides information for dealers/technicians on Vibration Shortly After Tires are Mounted/Preventing Vibration from Wheel Slip (Tire Sliding on Wheel).

04-00-89-015Z

Service Bulletin/Repair Instructions

This bulletin provides information on Warranty Administration â Required Operating Procedures - 8 Points (U.S. Only).

PIT5387N

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician how to repair vehicles that Instrument Panel Cluster, Radio, and Heater-Vent-Air Conditioning display blanks out, Bluetooth phone or Pandora connection dropped, the radio station or volume changes when operating the snow plow. Please advise the customer that engineering is aware of this concern and working on this issue.

08-07-30-035G

Service Bulletin/Repair Instructions

This bulletin provides information on the harmful effects of water or ethylene glycol in transmission fluid.

10-08-110-001J

Service Bulletin/Repair Instructions

This service bulletin provides information on proper use of floor mats.

11-00-89-005V

Service Bulletin/Repair Instructions

This Warranty Administration bulletin provides information on Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy (U.S. Only).

PI0281J

Service Bulletin/Repair Instructions

This preliminary informational (PI) bulletin provides information to dealership personnel which may be helpful when addressing underbody component corrosion with customers.

03-06-04-017S

Service Bulletin/Repair Instructions

This service bulletin provides information on availability of Diesel Fuel additives.

00-06-01-012M

Service Bulletin/Repair Instructions

This service bulletin advises about the possible issues that may occur when using a scotch brite pad or highly abrasive disk on gasket sealing surfaces or reused parts.

00-06-01-026Q

Service Bulletin/Repair Instructions

This service bulletin provides information on replacing the intake manifold when the engine is replaced after severe internal engine damage.

22-NA-009

Service Bulletin/Repair Instructions

This service bulletin provides service information on new torque specification and installation procedure for ACDelco Spin-On Oil Filters.

07-06-01-016I

Service Bulletin/Repair Instructions

This service bulletin provides information on Internal Engine Noise or Damage After Oil Filter Replacement.

PIT5387M

Service Bulletin/Repair Instructions

13-02-32-001G

Service Bulletin/Repair Instructions

This service bulletin provides a procedure to flush and bleed power steering system to correct a power steering noise or fluid leak concern that is caused during extremely low temperatures.

16-NA-130

Service Bulletin/Repair Instructions

This service bulletin provides information for after installation of a replacement upper valve body, the transmission may have no Reverse and no 2nd gear.

15-NA-017

Service Bulletin/Repair Instructions

This Warranty Administration bulletin provides policy information on Causal Part requirements for transactions submitted to GM for payment.

PI0754F

Service Bulletin/Repair Instructions

This PI provides information on Rear and Side Tempered Glass Spots (Quench Marks) and that they are a normal characteristic.

99-04-20-002N

Service Bulletin/Repair Instructions

This service bulletin provides information on Driveline Clunk Noise and what is acceptable and what is considered normal operation.

PIT4322N

Service Bulletin/Repair Instructions

01-08-42-001O

Service Bulletin/Repair Instructions

This service bulletin provides information for dealers/technicians on Exterior Lamp Condensation and Water Leaks and Replacement Guidelines.

PIT5391F

Service Bulletin/Repair Instructions

PIP5628E

Service Bulletin/Repair Instructions

This Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D

00-00-90-002M

Service Bulletin/Repair Instructions

This service bulletin provides information for accurate tire pressures that ensure the safe handling and appropriate ride characteristics of GM cars and trucks.

07-03-16-004E

Service Bulletin/Repair Instructions

This service bulletin provides information for tire pressure monitoring (TPM) system concerns.

02-00-89-002U

Service Bulletin/Repair Instructions

This service bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S. Dealers Only).

PIT5386H

Service Bulletin/Repair Instructions

PIT5161J

Service Bulletin/Repair Instructions

15-06-01-002M

Service Bulletin/Repair Instructions

This service bulletin provides a procedure to repair the valve lifter oil manifold and/or lifters to correct the customers concern of engine misfire, ticking noise and/or MIL Illuminated.

23-NA-001

Service Bulletin/Repair Instructions

This service bulletin provides information for dealers/technicians on OnStar Module 2G Sunset Information.

09-00-89-008F

Service Bulletin/Repair Instructions

PIP5540J

Service Bulletin/Repair Instructions

This Preliminary information communicates to the technician the need to inspect the induction system for potential icing issues in very cold ambient temperatures. To allow the ice to melt so that it can be drained from the related components. That any of the listed DTC's may set with or without poor engine performance.

21-NA-124

Service Bulletin/Repair Instructions

This service bulletin provides diagnostic tips/steps on testing for possible EVAP leaks in the system to correct a customer concern of an MIL Illuminated with DTCs P0442 and/or P0455 Set.

PIT5544F

Service Bulletin/Repair Instructions

PIT5746C

Service Bulletin/Repair Instructions

This Preliminary information communicates information on how dealers can contact the supplier for Associated Accessories offered through GM.

PIP5632G

Service Bulletin/Repair Instructions

PIP4902Q

Service Bulletin/Repair Instructions

PIT3271N

Service Bulletin/Repair Instructions

22-NA-216

Service Bulletin/Repair Instructions

This bulletin advises the technician to Inspect the position of the head gasket locating tabs to determine if the head gasket(s) has been possibly installed backwards to correct a concern of an Engine Thermostat Tick Noise and/or Running Hot.

22-NA-205

Service Bulletin/Repair Instructions

This service bulletin provides information on Module Harvesting.

PIP5175E

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that may have a delayed engagement into drive, shudder at a launch, or the transmission is slipping when shifting into 1st, 2nd, 3rd or 4th gears. This may be due to loose stator support to pump cover bolts causing a leak at the stator support to pump cover gasket. Technician will check for the bolts to be loose. If any of the bolts are loose or the gasket is misaligned or leaking, the transmission pump cover must be replaced and the 1234 clutch plates should be inspected for being distressed and repaired as needed.

PIT3665L

Service Bulletin/Repair Instructions

This Preliminary Information communication advises the technician that the Hydro-Boost is not serviceable and will need to be replaced if the brake pedal moves or applies on its own at a full turn.

10-00-89-006I

Service Bulletin/Repair Instructions

This service bulletin provides information for dealers on how to submit a product information report (PIR) (Canada Only).

99-00-89-019X

Service Bulletin/Repair Instructions

This Warranty Administration bulletin provides information on the Global Warranty Management (GWM) Warranty Parts Center (WPC) Parts Return Program.

PIP5882

Service Bulletin/Repair Instructions

This Preliminary information communicates diagnostic aid to help isolate possible repeat thermal by-pass valve concern.

PIC5453D

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician that General Motors and General Motors of Canada Company do not support cross border sales. The General Motors of Canada Customer Care Centre is the sole authorized provider of a certification confirmation letter which helps our customers identify if their vehicles meets the required USA regulatory standards necessary for importation into the USA.

22-NA-195

Service Bulletin/Repair Instructions

This service bulletin provides information on Handling Requests for Modifications to Permanently Import/Export Vehicles Between the U.S. and Canada.

PIT5698C

Service Bulletin/Repair Instructions

This Preliminary information communicates additional information on how a LIN bus operates and diagnostic tips when working on a LIN bus.

03-06-04-017R

Service Bulletin/Repair Instructions

This service bulletin provides information on availability of Diesel Fuel additives.

PI0592G

Service Bulletin/Repair Instructions

This preliminary information (PI) provides information om Service Programming System (SPS) Error Codes (E4398, E4399, E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491 or E6961).

PIP5429A

Service Bulletin/Repair Instructions

This Preliminary Information communication advises the technician that the customer may experience a 2-3 slip or flare after the vehicle has been sitting for a period of time. Technician can update the Transmission Control Module if working on a model year 2007. On all other model years dealer should communicate to the customer this condition is a normal operating characteristic of their vehicle.

05-06-04-022T

Service Bulletin/Repair Instructions

06-00-89-031H

Service Bulletin/Repair Instructions

This service bulletin provides information on OEM and Remanufactured Engine and Automatic Transmission/Transaxle Identification.

07-06-01-016H

Service Bulletin/Repair Instructions

This service bulletin provides information on Internal Engine Noise or Damage After Oil Filter Replacement.

13-08-116-001H

Service Bulletin/Repair Instructions

15-00-89-004E

Service Bulletin/Repair Instructions

This service bulletin provides technicians with updated information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage.

01-00-89-010Q

Service Bulletin/Repair Instructions

This service bulletin provides information on a guide to help reduce repeat visits for the same customer concern.

05-00-89-072F

Service Bulletin/Repair Instructions

This service bulletin provides the technician with additional information on fuels, fuel additives and fuel management.

09-06-04-026W

Service Bulletin/Repair Instructions

This bulletin provides information on identifying Non-GM Engine Calibrations for Gasoline Engines using the Tech 2 or GDS 2.

PIP5621C

Service Bulletin/Repair Instructions

00-06-01-012L

Service Bulletin/Repair Instructions

This service bulletin advises about the possible issues that may occur when using a scotch brite pad or highly abrasive disk on gasket sealing surfaces or reused parts.

01-06-01-011M

Service Bulletin/Repair Instructions

This service bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil consumption.

03-06-04-017Q

Service Bulletin/Repair Instructions

This service bulletin provides information on availability of Diesel Fuel additives.

04-06-04-051G

Service Bulletin/Repair Instructions

This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent additive.

10-06-05-002K

Service Bulletin/Repair Instructions

This informational bulletin provides information on Clean Exhaust Filter See Owners Manual Now or Cleaning Exhaust Filter Keep Driving Until Message is Cleared messages Displayed on DIC, DTC P2463 May Be Set.

00-06-01-026P

Service Bulletin/Repair Instructions

This service bulletin provides information on replacing the intake manifold when the engine is replaced after severe internal engine damage.

11-00-89-005U

Service Bulletin/Repair Instructions

This Warranty Administration bulletin provides information on Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy (U.S. Only).

05-00-89-029E

Service Bulletin/Repair Instructions

This service bulletin provides information on General Motors Dealership Critical Equipment Requirements and Recommendations.

22-NA-181

Service Bulletin/Repair Instructions

This diagnostic tip advises the tech not to separate the flexplate from the torque convertor or damage my occur if the engine is started while diagnosing for noise from the engine or transmission.

PIP5640A

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician to not remove the torque converter bolts and start the engine as this may cause damage to the torque converter of the crankshaft on vehicles equipped with an automatic transmission.

03-06-01-023F

Service Bulletin/Repair Instructions

This service bulletin explains how to measure for oil consumption and possible reasons for loss of oil.

11-00-89-005T

Service Bulletin/Repair Instructions

This Warranty Administration bulletin provides information on Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy (U.S. Only).

20-NA-065

Service Bulletin/Repair Instructions

This bulletin provides information on tools available to find an intake vacuum leak or exhaust leak to correct a condition of MIL Illuminated with Multiple Fuel Trim and/or Oxygen Sensor Codes Set.

04-00-89-015X

Service Bulletin/Repair Instructions

This bulletin provides information on Warranty Administration â Required Operating Procedures - 8 Points (U.S. Only).

22-NA-143

Service Bulletin/Repair Instructions

This service bulletin provides information for dealers/technicians on Handsfree Apple Iphone Call Static conditions equipped with IOB Radio.

PIT5569B

Service Bulletin/Repair Instructions

This Preliminary information communicates direction and examples when diagnosing multiple DTCs, one of which includes U**** Byte 71 DTC.

PIT4261H

Service Bulletin/Repair Instructions

22-NA-135

Service Bulletin/Repair Instructions

This warranty admin bulletin covers information on Essential Tools that include Consumable Parts.

12-01-37-001F

Service Bulletin/Repair Instructions

This service bulletin provides information to dealership personnel on a new refrigerant (R1234yf) for A/C service.

PIC5260F

Service Bulletin/Repair Instructions

This Preliminary Information communication advises the technician the steps on diagnosing the concern. Customer's sunroof operation intermittent, bind, noise, auto-reverse, and/or water leaks.

PIT5099F

Service Bulletin/Repair Instructions

PIP5358B

Service Bulletin/Repair Instructions

PIP5856

Service Bulletin/Repair Instructions

This Preliminary information communicates provides information to the technician on the use of R-99 or R-95 Renewable diesel fuel.

22-NA-106

Service Bulletin/Repair Instructions

This service bulletin provides information on GM Canada New Vehicle Tire Warranty Program for Original Equipment (OE) Tires and PDI installed Limited Production Option (LPO) Tires.

PIT5195G

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that the speedometer needle appears to be inaccurate. Dealer should advise the customer the specification for speedometer needle accuracy is +/- 2 MPH at any given speed when looking straight at the needle.

12-00-89-003B

Service Bulletin/Repair Instructions

This service bulletin provides policy information on warranty administration guidelines for multiple repairs with independent causes (GM Canada Dealers Only).

03-06-01-023E

Service Bulletin/Repair Instructions

This information bulletin explains how to measure for oil consumption and possible reasons for loss of oil.

PIC5260E

Service Bulletin/Repair Instructions

This Preliminary Information communication advises the technician the steps on diagnosing the concern. Customer's sunroof operation intermittent, bind, noise, auto-reverse, and/or water leaks.

PIT5287H

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician with the correct way to remove the front shock electrical connector terminals. Technician will need to slightly bend the end of the J-38125-12A release tool. There is a purple Terminal Position Assurance that will align itself in the release position when the release tool is inserted into the release hole. There is a metal locking tab on the terminal that will need to be pushed in before the terminal will pull out of the connector.

01-00-89-010P

Service Bulletin/Repair Instructions

This informational bulletin provides information on a guide to help reduce repeat visits for the same customer concern.

PIT3227R

Service Bulletin/Repair Instructions

PIT5287G

Service Bulletin/Repair Instructions

PI0281I

Service Bulletin/Repair Instructions

This preliminary informational (PI) bulletin provides information to dealership personnel which may be helpful when addressing underbody component corrosion with customers.

01-00-89-010O

Service Bulletin/Repair Instructions

This informational bulletin provides information on a guide to help reduce repeat visits for the same customer concern.

15-06-01-002L

Service Bulletin/Repair Instructions

This service bulletin provides a procedure to repair the valve lifter oil manifold and/or lifters to correct the customers concern of engine misfire, ticking noise and/or MIL Illuminated.

PIP4670J

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about a no start or another concern after swapping an Engine Control Module or other modules from one vehicle to another. The Global Architecture electrical system associated with these vehicles does not allow controller swaps between vehicles.

04-06-04-051F

Service Bulletin/Repair Instructions

This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent additive.

12-08-51-002N

Service Bulletin/Repair Instructions

This informational bulletin provides technicians and dealership personnel with spray-in bed liner general information and repair procedures.

18-NA-161

Service Bulletin/Repair Instructions

This technical bulletin provides a procedure for testing the battery cables for voltage drop, Checking for a bad ground at g218, Inspecting for a short at the starter B+ to shield and testing for a faulty battery.

PIT3271M

Service Bulletin/Repair Instructions

PIT5746B

Service Bulletin/Repair Instructions

This Preliminary information communicates information on how dealers can contact the supplier for Associated Accessories offered through GM.

20-NA-207

Service Bulletin/Repair Instructions

This service bulletin informs the technician to inspect for a possible electrical concern at the ECM X2 electrical connector to correct a customer concern of Malfunction Indicator Lamp (MIL) Illuminated - DTC P0333 Set.

PIC6450

Service Bulletin/Repair Instructions

This Preliminary information communicates a process to correct the concern of Unable to contact OnStar after the 3G EOL on 2015-2022 model year vehicles in the United States.

PIT3271L

Service Bulletin/Repair Instructions

090604026V

Service Bulletin/Repair Instructions

Information.

080089014G

Service Bulletin/Repair Instructions

This service bulletin provides information for dealers/technicians on Use of Dealer Case Management (DCM) and Being Prepared for Contacting U.S. Technical Assistance (TAC).

22NA018

Service Bulletin/Repair Instructions

This service bulletin provides information for the Global Warranty Management (GWM) Warranty Parts Center (WPC) Part Photo Return Process (U.S. Dealers Only).

990089019W

Service Bulletin/Repair Instructions

This Warranty Administration bulletin provides information on Global Warranty Management (GWM) Warranty Parts Center (WPC) Parts Return Program Information.

070601016G

Service Bulletin/Repair Instructions

This informational bulletin provides information on Internal Engine Noise or Damage After Oil Filter Replacement.

150089004D

Service Bulletin/Repair Instructions

This service bulletin provides technicians with updated information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage.

18NA067

Service Bulletin/Repair Instructions

This service bulletin provides information for cleaning brake dust off of aluminum or chrome wheels.

PI0653F

Service Bulletin/Repair Instructions

This preliminary informational bulletin provides information on Damaged, Disassembled or Improperly Packaged Turbochargers Returned to Warranty Part Center.

16NA361

Service Bulletin/Repair Instructions

This service bulletin provides service /diagnostic information to aid with a Transmission Harsh 1-2 Shift Upon First Start Up/Shift of the Day Under Light Throttle.

PIT4322M

Service Bulletin/Repair Instructions

18NA235

Service Bulletin/Repair Instructions

This information bulletin advised the tech of possible use of low fuel quality and the possible ramifications in performance in regards to the customers concerns.

18NA103

Service Bulletin/Repair Instructions

This service bulletin provides service information for customer concerns of an in-tank fuel pump whining noise, engine hard to start and/or stalls and Malfunction Indicator Lamp (MIL) is illuminated that may be caused by gelling of fuel in cold temperatures.

18NA073

Service Bulletin/Repair Instructions

PIP4902P

Service Bulletin/Repair Instructions

PIT5386G

Service Bulletin/Repair Instructions

PIT5479E

Service Bulletin/Repair Instructions

PIP4723F

Service Bulletin/Repair Instructions

This Preliminary Information communicates to the dealer the process for downloading or updating operating software for the Tire Pressure Monitor, Active Fuel Injector tester, multi media tester, PICO Scope, GR8 starting/charging tester and Vehicle Data Recorder tools, giving website address and step by step instructions to complete the update.

PIP5632F

Service Bulletin/Repair Instructions

22NA009

Service Bulletin/Repair Instructions

This service bulletin provides service information on new torque specification and installation procedure for ACDelco Spin-On Oil Filters.

070316004D

Service Bulletin/Repair Instructions

This service bulletin provides information for tire pressure monitoring (TPM) system concerns.

16NA380

Service Bulletin/Repair Instructions

This service bulletin provides a diagnostic aid procedure on how to perform a quick test to check if the DPF is the cause of excessive soot from the tailpipe.

18NA361

Service Bulletin/Repair Instructions

This technical bulletin provides a procedure to flush the cooler lines to validate if there is excessive debris in the fuel system caused by a failed part.

19NA237

Service Bulletin/Repair Instructions

This informational bulletin explains how to identify possible DEF contamination.

030604017P

Service Bulletin/Repair Instructions

This service bulletin provides information on availability of Diesel Fuel additives.

16NA222

Service Bulletin/Repair Instructions

This bulletin provides information on Engine Concerns that could result from lack of scheduled maintenance, improper service or aftermarket calibrations.

16NA244

Service Bulletin/Repair Instructions

This informational bulletin provides information on Diesel Exhaust Fluid (DEF) and the proper use of the DEF system.

100605002J

Service Bulletin/Repair Instructions

000090002L

Service Bulletin/Repair Instructions

This service bulletin provides information for accurate tire pressures that ensure the safe handling and appropriate ride characteristics of GM cars and trucks.

050604022S

Service Bulletin/Repair Instructions

1308116001G

Service Bulletin/Repair Instructions

The intent of this technical bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for causing multiple customer concerns that do not have other diagnostic methods to identify them.

20NA166

Service Bulletin/Repair Instructions

This informational bulletin advises the technician of possible coolant entering the areas of the engine, either through failed parts or defects in the castings, that may be the cause of the concerns related to the MIL or the engine running rough.

19NA153

Service Bulletin/Repair Instructions

This technical bulletin provides a procedure to replace the torque converter and inspect the front pump and the TEHCM for metal.

030310007K

Service Bulletin/Repair Instructions

This service bulletin provides information for dealers/technicians on Tire/Wheel Characteristics (Vibration, Balance, Shake, Flat Spotting) of GM Original Equipment Tires.

19NA104

Service Bulletin/Repair Instructions

This service bulletin provides information for dealers/technicians and customers on steam/vapor coming from the front grille or radiator area.

030091001H

Service Bulletin/Repair Instructions

This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure, when diagnosing vibration concerns.

070842006Q

Service Bulletin/Repair Instructions

This service bulletin provides technicians with information on available BCM calibrations to restore bulb outage detection on vehicles produced by a second stage manufacturer (Upfitter), and/or turn signals flash fast after factory box removed.

PIT5544E

Service Bulletin/Repair Instructions

PIT5245D

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that the blower motor may be noisy or vibrate when running. This concern will only occur when the temperatures is below 32 degrees Fahrenheit and if the blower motor is removed while still cold, ice may be found on the blower motor cage. This concern could be caused by water leaking or snow ingestion into the Heater-Vent-Air Conditioning case. Technician is to perform normal water testing diagnostics while the Heater-Vent-Air Conditioning is running, looking for water leaking past the plenum cover. If water is leaking past the cover remove the cover and install a 12x12 snow resistant screen to the fresh air intake. Reseal and install the plenum cover cap using Kent air dry sealer or equivalent.

PIT5387K

Service Bulletin/Repair Instructions

PIT3099U

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about installing General Motors Accessory parts/kits. Technicians should refer to Service Information for information regarding most accessories. Technicians may also contact PARTECH and/or the Techline Customer Support Center for additional support.

20NA132

Service Bulletin/Repair Instructions

This warranty administration bulletin provides policy information on the requirements for battery testing and warranty replacements.

17NA345

Service Bulletin/Repair Instructions

This technical bulletin provides a procedure to reprogram the power steering control module to correct a condition of Loss of Steering Assist due to a software abnormality.

PIT5509H

Service Bulletin/Repair Instructions

PIC5650J

Service Bulletin/Repair Instructions

PIT5698B

Service Bulletin/Repair Instructions

This Preliminary information communicates additional information on how a LIN bus operates and diagnostic tips when working on a LIN bus.

21NA152

Service Bulletin/Repair Instructions

This service bulletin provides information for dealers/technicians on glass ultraviolet (UV) Ray protection and tint percentage.

010842001N

Service Bulletin/Repair Instructions

This service bulletin provides information for dealers/technicians on Exterior Lamp Condensation and Water Leaks and Replacement Guidelines.

PIT4261G

Service Bulletin/Repair Instructions

990420002L

Service Bulletin/Repair Instructions

This service bulletin provides information on Driveline Clunk Noise and what is acceptable and what is considered normal operation.

PIP5632E

Service Bulletin/Repair Instructions

080730035E

Service Bulletin/Repair Instructions

This bulletin provides information on the harmful effects of water or ethylene glycol in transmission fluid.

110089002E

Service Bulletin/Repair Instructions

This service bulletin provides information on GM Accessories ? Dealer-Installed, Repaired or Replaced During Warranty Coverage Period.

070089037Q

Service Bulletin/Repair Instructions

This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance programs.

PIP5621B

Service Bulletin/Repair Instructions

120851002M

Service Bulletin/Repair Instructions

This informational bulletin provides technicians and dealership personnel with spray-in bed liner general information and repair procedures.

RFI20210526_939-

Service Bulletin/Repair Instructions

The complete Communication ID is: RFI20210526_939-187 and was communicated to customers on May 26, 2021. The Communication ID field did not permit me to enter the complete Communication ID as it is in our internal system. This product is a steel wheel. The customer communication requested return of unsold inventory to inspect the wheel for material dimension. If the material fails to meet the manufacturing specification, the wheel may not perform as expected. If the wheels are not returned, then warranty rate may increase. This product affects the following vehicles: 2011-2019 Chevrolet Silverado 2500HD & 3500HD, 2011-2019 GMC Sierra 2500HD & Sierra 3500HD.

21NA124

Service Bulletin/Repair Instructions

This service bulletin provides diagnostic tips/steps on testing for possible EVAP leaks in the system to correct a customer concern of an MIL Illuminated with DTCs P0442 and/or P0455 Set.

PIT5403H

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician with the steps to diagnosis and repair vehicles with various handling, vehicle dynamics concerns, noises from the suspension or underbody, or issues related to damaged suspension components. Before any in-depth diagnostics are performed, be aware that various issues could occur if the vehicle has been modified and inform the customer the conditions noted may not be covered under warranty. Technician will inspect for installed aftermarket suspension components. Also inspect for improperly adjusted torsion bars.

18NA306

Service Bulletin/Repair Instructions

This Warranty Administration bulletin provides information for dealers/Service advisors on when and how to submit a Pre-Repair Authorization (PRA).

070089037P

Service Bulletin/Repair Instructions

This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance programs.

100089006H

Service Bulletin/Repair Instructions

This service bulletin provides information for dealers on how to submit a product information report (PIR) (Canada Only).

PIT4322L

Service Bulletin/Repair Instructions

16NA102

Service Bulletin/Repair Instructions

This technical bulletin provides a procedure to clean and repair the complete fuel system due to dirt getting into the fuel system causing the vehicle to have a hard or no start.

PIT5746A

Service Bulletin/Repair Instructions

This Preliminary information communicates information on how dealers can contact the supplier for Associated Accessories offered through GM.

PIP5358A

Service Bulletin/Repair Instructions

120851002L

Service Bulletin/Repair Instructions

This informational bulletin provides technicians and dealership personnel with spray-in bed liner general information and repair procedures.

PIT5214E

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that have had multiple repair attempts that are being performed on customer?s vehicles that exhibit vibration conditions without utilizing the support of General Motors Technical Assistance Center. If valid vibration frequency or Road Force Variation data has been collected and a repair attempt does not correct the customer complaint, contact General Motors Technical Assistance Center for further support. For any vehicles that remains unrepaired after being at the dealer for three days or more and a related bulletin or PI is not found, contact General Motors Technical Assistance Center for further support.

20NA159

Service Bulletin/Repair Instructions

This Warranty Administration bulletin is for information on General Motors New Vehicle Tire Warranty Program (U.S. Dealers Only).

19NA044

Service Bulletin/Repair Instructions

This service bulletin provides information on the cold start control system in DI engines to reduce cold start emissions and improve fuel economy.

21NA109

Service Bulletin/Repair Instructions

This service bulletin provides diagnostic information for a customer concern of engine vibration.

16NA338

Service Bulletin/Repair Instructions

21NA097

Service Bulletin/Repair Instructions

This technical bulletin provides a procedure to install a pice of foam between the heater core pipes to correct the customers concern.

PIT5717A

Service Bulletin/Repair Instructions

This Preliminary information communicates if the sunroof, rear sliding window, and/or wireless charging are found to be inoperative due to the F2DL and/or the F8DL fuse(s) being open. Inspect the center console harness area at the hinge pivot point for chaffed circuits.

070842006P

Service Bulletin/Repair Instructions

21NA103

Service Bulletin/Repair Instructions

This service bulletin provides information regarding Witness Marks from Panel Adjustments Made During Manufacturing and that it is considered a normal condition.

000601026N

Service Bulletin/Repair Instructions

This service bulletin provides information on replacing the intake manifold when the engine is replaced after severe internal engine damage.

17-NA-335

Service Bulletin/Repair Instructions

Malfunction Indicator Lamp Illuminated (MIL) - DTC P2635 and/or P018B Set In High Ambient Temperatures With Hesitation, Surging and Stalling Condition Some customers may comment that the Malfunction Indicator Light (MIL) is illuminated. Some customers may also comment on one or more of the following symptoms: Hesitation Surging Stalling Note: In ambient temperatures 100 F (37.7 C) degrees or higher, DTCs P2635 and/or P018B may set. The Technician may find one or more of the following DTCs set: P2635 P018B Cause This condition may be caused by a vapor buildup in fuel feed line. Correction If the conditions stated above are met, replace the fuel pump module with an updated version

050308002I

Service Bulletin/Repair Instructions

This service bulletin provides information to dealership personnel on diagnosis and replacement of shock absorber and strut due to fluid leak.

20NA038

Service Bulletin/Repair Instructions

This informational bulletin explains the difference in AFM and DFM engines and what is and is not activated during this occurrence.

17NA204

Service Bulletin/Repair Instructions

This technical bulletin provides a procedure to replace the fuel tank and internal parts if found expanding and contacting the drive shaft.

18NA146

Service Bulletin/Repair Instructions

This warranty administration bulletin provides policy information, proper labor operation selection and causal part identification for warranty transactions (U.S. Only).

020089002T

Service Bulletin/Repair Instructions

This service bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S. Dealers Only).

070089036J

Service Bulletin/Repair Instructions

This service bulletin provides information on Enhancing Field Product Reports with Digital Pictures.

PIT3227Q

Service Bulletin/Repair Instructions

18NA099

Service Bulletin/Repair Instructions

This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product Allegation Resolution (PAR) claim.

PIP5163E

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about engine block of possible cylinder bore damage, scoring or out of round as the possible cause of engine oil consumption, misfire, cylinder leakage or blow by. Technician will need to inspect the engine for Cylinder damage or scoring, An out of round cylinder bore, Dirt intrusion, and Catalytic Converter failure.

PIC5260D

Service Bulletin/Repair Instructions

This Preliminary Information communication advises the technician the steps on diagnosing the concern. Customer's sunroof operation intermittent, bind, noise, auto-reverse, and/or water leaks.

PIP5540G

Service Bulletin/Repair Instructions

PIP5725A

Service Bulletin/Repair Instructions

This Preliminary information communicates the use of Winter grade fuel during the warm months of 2020 and the potential rivability issues that it can cause. The ongoing Coronavirus (COVID-19) pandemic has caused significant reductions in driving and fuel use. Due to the surplus of winter grade fuel sitting in storage (pipelines/stations) the EPA is waiving the fuel vapor requirement. This will extend the use of winter fuel into the summer months. The drivability concerns should not be single events but should be multiple occurrences associated with hot days.

110089005Q

Service Bulletin/Repair Instructions

This Warranty Administration bulletin provides information on Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy (U.S. Only).

1008110001I

Service Bulletin/Repair Instructions

This informational bulletin provides information on proper use of floor mats.

20NA138

Service Bulletin/Repair Instructions

19NA255

Service Bulletin/Repair Instructions

This preliminary informational bulletin provides frame coating repair information to correct a customer concern of wax coating on frame peeling, metal shows corrosion/rusting (U.S. and Canada Only).

21NA043

Service Bulletin/Repair Instructions

This informational bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles before sold (prepping) to the customer.

16NA109

Service Bulletin/Repair Instructions

This service bulletin provides a procedure inspecting for excess grease or Sealant on the Exterior of the steering gear due to seeing grease or sealant on certain locations on the gear.

PIT5544D

Service Bulletin/Repair Instructions

100310001F

Service Bulletin/Repair Instructions

This informational bulletin provides information on Wheel Balancer Mounting Instructions.

PIP5784

Service Bulletin/Repair Instructions

This Preliminary information communicates to the dealer technician to inspect for a missing 1-2-7-8-R clutch fluid passage seal or incorrect 1-2-7-8-R clutch fluid passage seal being install for a no movement concern after valve body replacement on the 8L45 or 8L90 transmissions.

150089004C

Service Bulletin/Repair Instructions

This service bulletin provides technicians with updated information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage.

21NA026

Service Bulletin/Repair Instructions

This service bulletin provides information for dealers/technicians on accessory all-weather floor liners and flat mats warped or misshapen.

18NA285

Service Bulletin/Repair Instructions

This informational bulletin advises the tech of a possible normal condition when the vehicle creeps forward during start up conditions when the clutch packs are full of residual oil.

21NA010

Service Bulletin/Repair Instructions

This technical bulletin provides a procedure to reset the DTCs and take the vehicle for a test drive to verify the codes do not return.

PI1513G

Service Bulletin/Repair Instructions

This preliminary information bulletin provides a procedure for radiator and engine coolant thermostat replacement to eliminate coolant smell and/or a slight leak at the radiator.

20NA142

Service Bulletin/Repair Instructions

This Technical bulletin provides a repair to correct a condition of Shudder/Surging While Driving.

150601002K

Service Bulletin/Repair Instructions

This service bulletin provides a procedure to repair the valve lifter oil manifold and/or lifters to correct the customers concern of engine misfire, ticking noise and/or MIL Illuminated.

010601011L

Service Bulletin/Repair Instructions

This informational bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil consumption.

PIT5386F

Service Bulletin/Repair Instructions

PIT5479D

Service Bulletin/Repair Instructions

17NA166

Service Bulletin/Repair Instructions

This technical bulletin provides a procedure to measure vibration and install engine mounts to correct a Rough Idle in Drive concern.

PIT5387J

Service Bulletin/Repair Instructions

090604026S

Service Bulletin/Repair Instructions

This bulletin provides information on identifying Non-GM Engine Calibrations for Gasoline Engines using the Tech 2 or GDS 2.

040089015V

Service Bulletin/Repair Instructions

This bulletin provides information on Warranty Administration ? Required Operating Procedures - 8 Points (U.S. Only).

16NA019

Service Bulletin/Repair Instructions

This informational bulletin provides information on Transmission Adaptive Functions and Correcting Low Mileage Harsh Shifts, Slips, or Flares.

19NA136

Service Bulletin/Repair Instructions

This service bulletin provides a diagnostic procedure to aid in correcting a customer concern of a Howling, Whining/Whirring Noise, Shudder/Vibration and/or Grinding Noise While in 4HI, 4HI Auto and/or During Parking Lot Maneuvers in Auto Mode.

PIT5161H

Service Bulletin/Repair Instructions

18NA263

Service Bulletin/Repair Instructions

This warranty administration bulletin provide policy information for variable diagnostic time allowances on select labor operations (U.S. Only).

060089031F

Service Bulletin/Repair Instructions

This service bulletin provides information on OEM and Remanufactured Engine and Automatic Transmission/Transaxle Identification.

PIT5074N

Service Bulletin/Repair Instructions

030604017O

Service Bulletin/Repair Instructions

This Informational Bulletin provides information on availability of Diesel Fuel additives.

000310002L

Service Bulletin/Repair Instructions

This service bulletin provides information on Chemical Staining, Pitting, Corrosion and/or Spotted Appearance of Chromed Aluminum Wheels.

PIT3271K

Service Bulletin/Repair Instructions

990851001E

Service Bulletin/Repair Instructions

Thins informational bulletin provides information on Paint-less Dent Repair Process.

PI0754D

Service Bulletin/Repair Instructions

This PI provides information on Rear and Side Tempered Glass Spots (Quench Marks) and that they are a normal characteristic.

100605002I

Service Bulletin/Repair Instructions

19NA116

Service Bulletin/Repair Instructions

This technical bulletin provides repair information to correct a customer concern of pulsing, grinding, scraping noise from brakes, uneven front brake pad wear.

PIT5387H

Service Bulletin/Repair Instructions

1308116001F

Service Bulletin/Repair Instructions

PIP5684C

Service Bulletin/Repair Instructions

This Preliminary information communicates the use of air leak diagnostic test tool CH-52250 in addition to the information found in the service manual.

050604022R

Service Bulletin/Repair Instructions

060089026Q

Service Bulletin/Repair Instructions

This warranty administration bulletin provides information on Warranty Administration - Customer Concern Not Duplicated (CCND) Labor Operation Numbers.

PIP5628C

Service Bulletin/Repair Instructions

This Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D

20NA207

Service Bulletin/Repair Instructions

110089005P

Service Bulletin/Repair Instructions

This Warranty Administration bulletin provides information on Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy (U.S. Only).

18NA161

Service Bulletin/Repair Instructions

20NA157

Service Bulletin/Repair Instructions

This bulletin provides information on the Transport Mode On Message Being Displayed in the Driver Information Center (DIC) and/or Battery Light is Flashing and the procedures to turn the Transport Mode message ON and OFF.

19NA036

Service Bulletin/Repair Instructions

This Bulletin provides the technician with information on how to perform a oil consumption test and a procedure to replace the pistons if found the cause of the oil consumption.

20NA185

Service Bulletin/Repair Instructions

This technical procedure provides a procedure to replace the front oil crank seal on remanufactured engines only, if found the cause of the customers concern.

18NA253

Service Bulletin/Repair Instructions

This technical bulletin advised the technician to take the vehicle for a test drive to validate a possible normal TCC performance while under heavy specific driving maneuvers.

20NA162

Service Bulletin/Repair Instructions

THis informational bulletin advises the tech of a possible plugged fuel breather vent and how to add a vent breather line to correct the customers concern.

990089019U

Service Bulletin/Repair Instructions

This Warranty Administration bulletin provides information on Global Warranty Management (GWM) Warranty Parts Center (WPC) Parts Return Program Information.

16NA205

Service Bulletin/Repair Instructions

This Technical bulletin provides a procedure to correct a customer concern of Blu-Ray Movies Do Not Start After Play Icon Selected on Menu.

PIP5226D

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about finding needle bearings during an oil change. Technician will gain access to the roller rockers to inspect them. Only replace the roller rocker that is missing needle bearings. Be sure to clean the oil drains to retrieve the needle bearings. Each roller rocker has 66 bearings.

PIT5099E

Service Bulletin/Repair Instructions

PIC5650H

Service Bulletin/Repair Instructions

PIT5698A

Service Bulletin/Repair Instructions

This Preliminary information communicates additional information on how a LIN bus operates and diagnostic tips when working on a LIN bus.

19NA277

Service Bulletin/Repair Instructions

This technical bulletin provides a procedure to replace the fuel tank, sending unit and install a piece of fuel hose to the vent and route down the fuel feed line and secure with zip ties.

N192291640

Service Bulletin/Repair Instructions

Special Coverage. On some vehicles, equipped with a 6.6L diesel engine, an exhaust gas temperature sensor, at the position 2 location, may fail. If this occurs, the control system will inhibit diesel particulate filter regeneration and selective catalyst reductant (Diesel Exhaust Fluid) dosing. The Service Exhaust Fluid System or Service Emission System message will be displayed, the Malfunction Indicator Light (Check Engine Light) will illuminate, and a diagnostic trouble code related to the position 2 exhaust gas temperature sensor will be set. This special coverage covers the condition described above for a period of 10 years or 120,000 miles (193,000 km), whichever occurs first, from the date the vehicle was originally placed in service, regardless of ownership. Dealers are to replace the position 2 exhaust gas temperature sensor as necessary. The repairs will be made at no charge to the customer.

070842006O

Service Bulletin/Repair Instructions

This informational bulletin provides technicians with information on available BCM calibrations to restore bulb outage detection on vehicles produced by a second stage manufacturer (Upfitter), and/or turn signals flash fast after factory box removed.

PIP5684B

Service Bulletin/Repair Instructions

This Preliminary information communicates the use of air leak diagnostic test tool CH-52250 in addition to the information found in the service manual.

150089002B

Service Bulletin/Repair Instructions

This bulletin provides information to dealers regarding transportation damage repair claim submission requirements.

PIP5504F

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information and definitions to the technician about vehicles that have fishbite, chuggle, misfire, AFM disturbances or torque converter shudder/vibration concerns. Technician are advised to use PICO software to determine root cause of the concern. If torque converter shudder is confirmed technicians are referred to Torque Converter Diagnosis in SI.

PIP4902N

Service Bulletin/Repair Instructions

PIP4912G

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician on vehicles that may have an intermittent high idle. If a technician has duplicated, or the customer description aligns with the speeds mentioned in the idle speed description tables, the idle speed should be considered a normal characteristic of current vehicle design.

PIT3665J

Service Bulletin/Repair Instructions

This Preliminary Information communication advises the technician that the Hydro-Boost is not serviceable and will need to be replaced if the brake pedal moves or applies on its own at a full turn.

PIP5504E

Service Bulletin/Repair Instructions

PIT5509G

Service Bulletin/Repair Instructions

PIP5740

Service Bulletin/Repair Instructions

This Preliminary information communicates to the dealer an issue where a customer may have incorrectly received a notification advising of a starting syetem issue with their veihcle. Dealer advised to inspect for a legitimate issue, if one found, diagnose accordingly.

PIP5741

Service Bulletin/Repair Instructions

This Preliminary information communicates to the dealer technician that if after replacing the valve body on an 8L45 or 8L90 transmission the vehicle will not move the valve body may be missing a plug and retainer bolt. Technician's are instructed to obtain and install a plug and retainer bolt kit from the GM Warranty Parts Center to address this concern.

990089019T

Service Bulletin/Repair Instructions

This warranty administration bulletin provides information on Global Warranty Management (GWM) Warranty Parts Center (WPC) Parts Return Program Information.

PIC5453C

Service Bulletin/Repair Instructions

110089005O

Service Bulletin/Repair Instructions

This Warranty Administration bulletin provides information on Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy (U.S. Only).

N192289390

Service Bulletin/Repair Instructions

Special Coverage - If a driver repeatedly sits on the seat belt cable cover located at the base of the driver?s seat when entering the vehicle, it may cause the seat belt pretensioner to bend sharply over the seat side shield. If this continues to occur over an extended period of time, which is very rare, the seat belt pretensioner cable may fatigue and eventually separate, which could reduce the effectiveness of the vehicle?s seat belts. Before any damage occurs to the pretensioner cable itself, signs of wear will be visible on the pretensioner cable cover where it has been repeatedly bent over the seat side shield. Dealers are to replace the pretensioner and side shield for all customers that experience a broken pretensioner cable or come to a dealership with excessive wear on the cable sleeve. The repairs will be made at no charge to the customer.

20NA101

Service Bulletin/Repair Instructions

This technical bulletin provides a procedure for pad replacement due to on premature and/or uneven brake pad wear.

030601023D

Service Bulletin/Repair Instructions

This information bulletin explains how to measure for oil consumption and possible reasons for loss of oil.

060089029T

Service Bulletin/Repair Instructions

This informational bulletin includes information on Interior Cleaning - Instrument Panel (IP), Hard or Plastic Surfaces, Seats, Carpet, Leather, Vinyl, Fabric Cleaner, Stain Remover, Restorer - Product Availability.

140604004G

Service Bulletin/Repair Instructions

This informational bulletin explains the normal noises an engine may make when the ambient temperature outside is cold or the vehicle has sat for a few hours.

PIT5746

Service Bulletin/Repair Instructions

This Preliminary information communicates information on how dealers can contact the supplier for Associated Accessories offered through GM.

PIP5628B

Service Bulletin/Repair Instructions

This Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D

070849020Q

Service Bulletin/Repair Instructions

This informational bulletin provides information for the IPC odometer programming method quick reference guide.

PIT4506E

Service Bulletin/Repair Instructions

PIP5725

Service Bulletin/Repair Instructions

030089006R

Service Bulletin/Repair Instructions

This informational bulletin provides the dealership with how to prep a vehicle for delivery to the customer to aid in higher CSi scores.

PIP5700C

Service Bulletin/Repair Instructions

060089029S

Service Bulletin/Repair Instructions

20NA098

Service Bulletin/Repair Instructions

This informational bulletin explains to the tech on how to order a new fuel injector by matching the part number on the part and ordering it from the EPC.

PIP5684A

Service Bulletin/Repair Instructions

This Preliminary information communicates the use of air leak diagnostic test tool CH-52250 in addition to the information found in the service manual.

150601002J

Service Bulletin/Repair Instructions

This technical bulletin provides a procedure to repair the valve lifter oil manifold and/or lifters to correct the customers concern of engine misfire, ticking noise and/or MIL Illuminated.

090089002R

Service Bulletin/Repair Instructions

This informational bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles before sold (prepping) to the customer.

000310003Z

Service Bulletin/Repair Instructions

This Warranty Administration bulletin is for information on General Motors New Vehicle Tire Warranty Program (U.S. Dealers Only).

060089029R

Service Bulletin/Repair Instructions

18NA180

Service Bulletin/Repair Instructions

This Warranty Administration Bulletin Provides High Voltage Battery Exchange Process Information.

PIT5511D

Service Bulletin/Repair Instructions

This Preliminary Information communication advises the technician that some vehicles may have a dim Driver Information Center when the interior of the vehicle is hot from a sun load or extended heater operation. The Driver Information Center is designed to dim with high temperature exposure. This is done to protect the Driver Information Center from damage.

PIC5650G

Service Bulletin/Repair Instructions

PIT5195F

Service Bulletin/Repair Instructions

20NA093

Service Bulletin/Repair Instructions

This informational bulletin provides information on Normal Radio Display Operation ? Display Does Not Remain Off at Times After Being Turned Off in Settings and no parts should be replaced due to this condition.

PI0281H

Service Bulletin/Repair Instructions

This preliminary informational bulletin provides information to dealership personnel which may be helpful when addressing underbody component corrosion with customers.

PIT4322K

Service Bulletin/Repair Instructions

19NA035

Service Bulletin/Repair Instructions

This technical bulletin provides a procedure to validate if the parking pawl actuator is not working as intended, causing the parking pawl to engage while driving.

100089005I

Service Bulletin/Repair Instructions

This warranty administration bulletin explains to the technician that when using wiring repair labor operations, additional information may be needed when submitting Global Warranty transactions when doing wiring repairs.

18NA355

Service Bulletin/Repair Instructions

This technical bulletin provides information for new transmission oil to use and a procedure for exchanging the old fluid and adding the new fluid to correct a shake/shudder during light throttle acceleration condition.

N192265660-01

Service Bulletin/Repair Instructions

Customer Satisfaction Program - Certain 2014-2019 model year Chevrolet Silverado and GMC Sierra vehicles equipped with a power sliding rear window (RPO A48) may have areas of high electrical resistance on the rear defroster circuit. This could be caused, in part, by mechanical stress from opening and closing the rear power window, intrusion of debris, and use of the rear defroster. Over time, this condition could generate heat that could melt the areas surrounding the circuit. In rare instances, this heat could cause a non-propagating fire, increasing the risk of property damage or injury. Dealers will replace the buss bar covers and contact cover. If the rear window or sliding glass assembly appears damaged due to an occurrence of high electrical resistance on the rear defroster circuit, they should also be replaced.

060089029P

Service Bulletin/Repair Instructions

This informational bulletin provides information on interior cleaning products and what is offered to clean the interiors of GM vehicles.

PIT5490B

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that may have a Service Trailer Brake message in the Driver Information Center. Also the vehicle will have a Diagnostic Trouble Code U0415 set. Technician will fill the master cylinder brake fluid reservoir to the maximum level.

PIT5509F

Service Bulletin/Repair Instructions

070089037O

Service Bulletin/Repair Instructions

This warranty administration bulletin provides policy information for courtesy transportation and roadside assistance programs.

140604004F

Service Bulletin/Repair Instructions

This informational bulletin explains the normal noises an engine may make when the ambient temperature outside is cold or the vehicle has sat for a few hours.

150601002I

Service Bulletin/Repair Instructions

This technical bulletin provides a procedure to repair the valve lifter oil manifold and/or lifters to correct the customers concern of engine misfire, ticking noise and/or MIL Illuminated.

PIT4261F

Service Bulletin/Repair Instructions

PIT5403F

Service Bulletin/Repair Instructions

020089002S

Service Bulletin/Repair Instructions

This informational bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S. Dealers Only).

050310020G

Service Bulletin/Repair Instructions

This informational bulletin provides information for dealers/technicians on Use of Nitrogen Gas in Tires.

PIP5700B

Service Bulletin/Repair Instructions

060089026P

Service Bulletin/Repair Instructions

This warranty administration bulletin provides information on Warranty Administration ? Customer Concern Not Duplicated (CCND) Labor Operation Numbers.

990089019S

Service Bulletin/Repair Instructions

This warranty administration bulletin provides information on Global Warranty Management (GWM) Warranty Parts Center (WPC) Parts Return Program Information.

PIT5287F

Service Bulletin/Repair Instructions

PIT5552D

Service Bulletin/Repair Instructions

This Preliminary information communicates repair information for the rear vision camera or surround vision camera image being: - Yellow - Blurry - Distorted - Image scrolling - Image with NO gridlines - Screen is blue with gridlines - Screen is blue with Service Rear Vision System message

040601029J

Service Bulletin/Repair Instructions

This informational bulletin explains Unscheduled Supplemental Services (including Flushing Services and Additives) and the Proper use of GM Simplified Maintenance Schedules.

19NA219

Service Bulletin/Repair Instructions

This diagnostic tip provides additional information on how to diagnose a possible valve, lifter or camshaft issue.

040089015U

Service Bulletin/Repair Instructions

This bulletin provides information on Warranty Administration ? Required Operating Procedures - 8 Points (U.S. Only).

000310003Y

Service Bulletin/Repair Instructions

This warranty administration bulletin provides information on the tires supplied with a new vehicle are covered by General Motors against defects in material or workmanship under the Bumper-to-Bumper New Vehicle Limited Warranty.

20NA006

Service Bulletin/Repair Instructions

This informational bulletin explains there is another steering hose that can be used for cold weather drivers that experience a steering hose leak.

050307009J

Service Bulletin/Repair Instructions

This informational bulletin provides information on Wheel Alignment Specifications, Requirements and Recommendations for GM Vehicles.

150089005C

Service Bulletin/Repair Instructions

This Warranty Administration bulletin provides information on Essential Tools that include Consumable Parts (U.S. Only).

16NA119

Service Bulletin/Repair Instructions

This warranty administration bulletin provide policy information to cover GMs policy on performing GM covered vehicle services and maintenance on vehicles originating/sold in Canada.

PIT3099T

Service Bulletin/Repair Instructions

DOR-D8C4T-03

Service Bulletin/Repair Instructions

This SKU is a Power Window Regulator and Motor Assembly. The customer communication requested return of unsold inventory to inspect the software. The software may be too sensitive to the position of a locating magnet in the assembly causing the activation of the pinch point threshold prematurely. The window will stay open when it should have closed.

DOR-E2P5T-03

Service Bulletin/Repair Instructions

PIP4723D

Service Bulletin/Repair Instructions

110089002D

Service Bulletin/Repair Instructions

This informational bulletin provides information on GM Accessories ? Dealer-Installed, Repaired or Replaced During Warranty Coverage Period.

19NA212

Service Bulletin/Repair Instructions

This diagnostic tip provides a procedure to aid in performing a diagnostic test to verify if the camshaft alignment pin has been sheared away to correct a crank/No Start condition.

15NA010

Service Bulletin/Repair Instructions

This informational bulletin provides information to dealership personnel for new vehicles with less than 1,000 miles that may not pass California smog inspection or smog inspection in other states.

PIP5700A

Service Bulletin/Repair Instructions

PIT5387G

Service Bulletin/Repair Instructions

PIP5540F

Service Bulletin/Repair Instructions

PIP5700

Service Bulletin/Repair Instructions

PIP5503B

Service Bulletin/Repair Instructions

This Preliminary information communicates to the dealer additional information on checking for the engne crankcase being overfull on oil causing an engine vibration concern. The technician is advised to inspect for contaminnants and adjust the engine oil level as needed.

PIP5531A

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician on the steps need to diagnose and repair vehicles that may have stalling shudder and/or hard shifting into 1st gear or reverse vibration on launch (with excessive crankshaft end play). Technician will test to determine if the crank shaft end play is within specification 0.0015?0.0086 inch. If end play is found to be out of specification, remove engine and inspect for possible crankshaft thrust bearing and/or crankshaft for wear. Inspect thrust bearing for wear on one side and crankshaft on that "mating" surface. If the thrust bearing has three vertical channels worn off replace connecting rod bearings, main bearings, thrust bearing and crankshaft. If working on a Corvette the oil tank with lines and oil cooler are both required to be replaced if equipped

16NA383

Service Bulletin/Repair Instructions

This informational bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels should be used to reduce carbon build-up.

PIT5282F

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician that a customer may request the factory Integrated Trailer Brake Control be bypassed and their aftermarket trailer brake controller be installed instead. Technician will need to gain access to the body harness. Install trailer brake controller harness General Motors part number 23184088 into Middle Bus Electrical Center (X61A).

PI0592F

Service Bulletin/Repair Instructions

This preliminary information bulletin provides information om Service Programming System (SPS) Error Codes (E4398, E4399, E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491 or E6961).

PIT5479C

Service Bulletin/Repair Instructions

100089009D

Service Bulletin/Repair Instructions

This informational bulletin provides information on key code security rules and information on GM keycode look-up applications.

080089014F

Service Bulletin/Repair Instructions

This informational bulletin provides information for dealers/technicians on Use of Dealer Case Management (DCM) and Being Prepared for Contacting U.S. Technical Assistance (TAC).

N192210260

Service Bulletin/Repair Instructions

N192210260-01 - Special Coverage Adjustment (Revised Warranty Information) - Certain vehicles that are equipped with a diesel engine (LML/LGH) may have a condition which causes an offset in the temperature sensor in the diesel-emission-reduction fluid (DEF) tank reservoir or causes the DEF heater performance to degrade. If this condition occurs, the Malfunction Indicator Light (Check Engine Light) will illuminate, the "Service Exhaust Fluid System" or "Service Emission System" message will be displayed, and a diagnostic trouble code related to the condition will be set. Dealers are to replace the DEF tank reservoir as necessary. The repairs will be made at no charge to the customer.

PIP5330D

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that have a coolant loss and/or coolant odor after driving the vehicle. Technician will need to test the cooling system looking for leaks at the outer head bolts. If coolant is found replace the head the concern is present on.

PIP5621A

Service Bulletin/Repair Instructions

18NA137

Service Bulletin/Repair Instructions

This Bulletin provides information for rebuilding fuel injectors in the event of an underhood fuel odor and/or extended cranking condition.

010842001M

Service Bulletin/Repair Instructions

This informational bulletin provides information for dealers/technicians on Exterior Lamp Condensation and Replacement Guidelines.

080310006G

Service Bulletin/Repair Instructions

This technical bulletin provides a procedure on how to clean and resurface aluminum wheel bead seats for vehicles that have the condition of Tire Slowly Goes Flat, Tire Air Loss, Low Tire Pressure Warning Light Illuminated, Aluminum Wheel Bead Seat Corrosion.

PIT3271J

Service Bulletin/Repair Instructions

PIT5594B

Service Bulletin/Repair Instructions

This Preliminary information communicates a normal DIC message after learning keys/fobs which indicates the drivers memory position.

PIT5074M

Service Bulletin/Repair Instructions

060309004N

Service Bulletin/Repair Instructions

This technical bulletin provides a procedure to apply grease to the leaf springs to correct a condition of a squeak noise from the metals making contact.

120851002K

Service Bulletin/Repair Instructions

This informational bulletin provides technicians and dealership personnel with spray-in bed liner general information and repair procedures.

990420002K

Service Bulletin/Repair Instructions

This informational bulletin provides information on Driveline Clunk Noise and what is acceptable and what is considered normal operations.

17NA291

Service Bulletin/Repair Instructions

This technical bulletin provides a procedure to replace the radio for vehicles with the condition of Intermittent Pop Noise from the Speakers Followed by a Reset of the Radio and Clock due to a software issue.

PIT5509E

Service Bulletin/Repair Instructions

PIT5717

Service Bulletin/Repair Instructions

PIT5161G

Service Bulletin/Repair Instructions

PIT5535E

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that may have Service Front Camera, Service Lane Departure Warning, and Service Lane Keep Assist Message. Technician may find Diagnostic Trouble Code B1008 Sym 4B set. Technician will need to check the windshield to ensure it is not aftermarket. Technician will also check for anything that may impair the front view camera and ensure the camera is properly mounted.

PIE0529A

Service Bulletin/Repair Instructions

This engineering information bulletin ends the need for information from the field on an Intermittent No Forward and/or No Reverse While Driving condition. If this condition is encountered, refer to SI for further diagnosis.

PIP5684

Service Bulletin/Repair Instructions

This Preliminary information communicates the use of air leak diagnostic test tool CH-52250 in addition to the information found in the service manual.

PIP5370E

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician that some vehicle may have an ?Exhaust Fluid Quality Poor? on the Driver Information Center or a diesel exhaust fluid warning lamp on or other exhaust fluid quality related concerns. Technician will inspect the diesel exhaust fluid for contamination. Technician should use Service Information for Contaminants in Diesel Exhaust Fluid Diagnosis and use special tool J26568 or EN50422 Diesel Exhaust Fluid Refractometer for fluid testing.

100089006G

Service Bulletin/Repair Instructions

This informational bulletin provides information for dealers how to submit a product information report (PIR) (Canada Only).

PIT5365D

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician on how the radio display gets the air ambient temperature. On 1500 series trucks and all sport utility vehicle with regular production option code IO3 radio the ambient air temperature sensor is hard wired to the engine control module and then the signal goes on high speed local area network to the body control module from there on low speed local area network to the radio. On 1500 series trucks and all sport utility vehicle with regular production option code IO4, IO5, or IO6 the ambient air temperature sensor is hard wired to the engine control module and then the signal goes on high speed local area network to the body control module from there on low speed local area network to the radio then Most 50 Bus to the Human Machine Interface. On 2500/3500 series trucks production option code IO3 radio the ambient air temperature sensor is hard wired to the instrument panel cluster and then the signal goes on low speed local area network to the radio. On 2500/3500 series trucks production option code IO4, IO5, or IO6 radio the ambient air temperature sensor is hard wired to the instrument panel cluster and then the signal goes on low speed local area network to the radio then Most 50 Bus to the Human Machine Interface.

100605002H

Service Bulletin/Repair Instructions

PIP5540E

Service Bulletin/Repair Instructions

PIT5544C

Service Bulletin/Repair Instructions

N182202780 01

Service Bulletin/Repair Instructions

N182202780 01 - Special Coverage. Certain Vehicles may have a condition where customers may experience increased brake pedal effort, hardbrake pedal, and/or potentially increased stopping distance. The condition is more prevalent at low speed when softly applyingthe brakes. The engine mounted mechanical vacuum pump outputmay decrease over time decreasing the amount of vacuum/power brake assist. Failure to follow recommended oil change intervalscould contribute to this condition. The Driver?s Information Center, (DIC) ?Service brake assist? alert will activate 2-5minutes after the vacuum level drops, and a Diagnostic Trouble Code, (DTC) will also be set. Even where this condition occurs,the hydraulic brake system remains functional but may require additionalpedal force. Please be aware that even if the vehicle exhibits this condition, it meets all federal motor vehicle safety standards forbrake performance. Dealers are to replace the vacuum pump and vacuum pump belt. The repairs will be made at no charge to the customer.

PIP5601A

Service Bulletin/Repair Instructions

010601011K

Service Bulletin/Repair Instructions

This informational bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil consumption.

100089009C

Service Bulletin/Repair Instructions

This informational bulletin provides information on key code security and information on GM key code look up applications.

PIE0504A

Service Bulletin/Repair Instructions

This engineering informational bulletin is requesting information on a scraping noise heard from under the vehicle while driving.

010089010N

Service Bulletin/Repair Instructions

This informational bulletin provides information on comebacks prevention information and using customer concern verification sheets (CCVS).

030604017N

Service Bulletin/Repair Instructions

This Informational Bulletin provides information on availability of Diesel Fuel additives.

PIP4670H

Service Bulletin/Repair Instructions

17NA073

Service Bulletin/Repair Instructions

This warranty administration bulletin provides information regarding the field action courtesy transportation policy.

PIP5632B

Service Bulletin/Repair Instructions

PIT3099S

Service Bulletin/Repair Instructions

100310001E

Service Bulletin/Repair Instructions

This informational bulletin provides information on Wheel Balancer Mounting Instructions.

16NA042

Service Bulletin/Repair Instructions

This Technical Bulletin provides procedures to upgrade a vehicle with the Android Auto feature for 2016 and 2017 Model Year vehicles.

PI0592E

Service Bulletin/Repair Instructions

This preliminary information bulletin provides information om Service Programming System (SPS) Error Codes E4398, E4399, E4403, M4404, M4413, E4414, E4423, E4491 or E6961).

090604026R

Service Bulletin/Repair Instructions

This bulletin provides information on identifying Non-GM Engine Calibrations for Gasoline Engines using the Tech 2 or GDS 2.

130089008B

Service Bulletin/Repair Instructions

This bulleting provides Wiring, Terminal and Connector Repair Information including how to determine the Service Part Number in eSI and how to locate the part(s) in the EPC.

000601026M

Service Bulletin/Repair Instructions

This informational bulletin provides information on replacing the intake manifold when the engine is replaced after severe internal engine damage.

070601016F

Service Bulletin/Repair Instructions

This informational bulletin provides information on Internal Engine Noise or Damage After Oil Filter Replacement.

080730026F

Service Bulletin/Repair Instructions

This informational bulletin provides information on Some vehicles may rock or move slightly forward or rearward while in Park at start up after cold soak. This condition may be accompanied by a clunk noise. This is a slight movement that is more often seen visually, rather than felt, when viewed from the outside and using the auto-start feature, if equipped.

PIT4529E

Service Bulletin/Repair Instructions

This preliminary information explains that there are differences between the Elevated Idle, PTO and High Idle options.

18NA183

Service Bulletin/Repair Instructions

This technical bulletin provides a procedure to check and repair the rear shackle and/or add lube to the leaf springs to correct the noise.

PIE0529

Service Bulletin/Repair Instructions

This engineering information bulletin is requesting information from the field to validate a field fix. Before contacting engineers, remove the transmission oil pan and inspect for nickel to quarter size pieces of aluminum debris in the oil pan. The 2-3-4-6-8 and 4-5-6-7-8 reverse clutch assembly and the 1-3-5-6-7 clutch assembly may be broken in several pieces.

PIT5698

Service Bulletin/Repair Instructions

This Preliminary information communicates additional information on how a LIN bus operates and diagnostic tips when working on a LIN bus.

990089019R

Service Bulletin/Repair Instructions

This informational bulletin provides process information for the (GWM) and (WPC) parts return program.

N182198000

Service Bulletin/Repair Instructions

N182198000 - Special Coverage Adjustment - Certain vehicles, equipped with a 5.3L or 6.2L engine, may have a condition which affects fuel injector function. Under certain circumstances one or more of the vehicle?s fuel injectors may deliver an improper amount of fuel to the engine. If this occurs, the Malfunction Indicator Lamp (Check Engine Light) will illuminate, the engine may idle or run rough, and the vehicle may stall. A diagnostic trouble code related to the fuel injector may be set. This special coverage only applies to vehicles in these states: California, Connecticut, Delaware, Maine, Maryland, Massachusetts, New Jersey, New York, Oregon, Pennsylvania, Rhode Island, Vermont, and Washington. Dealers are to replace the fuel injectors as necessary. The repairs will be made at no charge to the customer.

PIE0523B

Service Bulletin/Repair Instructions

This engineering informational bulletin is requesting information for vehicles that has had the fuel injection pump replaced and is still within warranty.

DORD8R3N09

Service Bulletin/Repair Instructions

This SKU is a Tire Hoist Assembly. The customer communication requested return of unsold inventory to inspect for the shape of the centerpiece of the tire hoist being round when it should be square. If the centerpiece is the incorrect shape then the tire hoist cannot be operated with the OE tools, and the end user would therefore not be able to lower the spare tire with the vehicles original tools.

PI1344C

Service Bulletin/Repair Instructions

This preliminary informational bulletin adds the 2016 model year to diagnostic tips and repair information to correct a customer concern of reduced acceleration at low speed and/or transmission slipping from a launch, DTC P0751 set.

PIT5569A

Service Bulletin/Repair Instructions

This Preliminary information communicates direction and examples when diagnosing multiple DTCs, one of which includes U**** Byte 71 DTC.

PIT3099R

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about installing General Motors Accessory parts/kits. Technicians should refer to Service Information for information regarding most accessories. Technicians may also contact Partech and/or the Techline Customer Support Center for additional support.

17NA045

Service Bulletin/Repair Instructions

This informational bulletin provides Information on Using Voice Pass-Thru to Access Voice Recognition Commands on Cell Phone and how it does not work on models equipped with IOA and IOB radios.

000601012J

Service Bulletin/Repair Instructions

This informational bulletin advises about the possible issues that may occur when using a scotch brite pad or highly abrasive disk on gasket sealing surfaces or reused parts.

PIT3665H

Service Bulletin/Repair Instructions

This Preliminary Information communication advises the technician that the Hydro-Boost is not serviceable and will need to be replaced if the brake pedal moves or applies on its own at a full turn.

PIP5335C

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that have a Service Engine Soon Malfunction Indicator Lamp on. Technician will find Diagnostic Trouble Codes P0340 and P0341 setting at times. Technician should use normal published Service Information diagnostics. If normal Service Information diagnostics does not isolate the concern, inspect for corrosion in connector X154 located on the front cover next to the vacuum pump.

PIP5286B

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician for a vehicle setting both a P2635 and P018B diagnostic trouble codes. The following steps may help to determine if this is caused by a fuel pressure sensor not reading the low end of the pressure range. Technician is to make sure the engine is cold and install the Multiple Diagnostic Interface along with Global Diagnostic System 2. Navigate to fuel system depressurize and at engine idle depressurize the fuel system. The fuel pressure sensor value should drop to 0 and the engine will stall. If a sensor is causing this concern the suspected sensor will not drop to 0 the engine will stall however the sensor will still read 30 to 40 pounds per square inch.

PIT5457D

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicle with Service ABS and/or Traction control lights/message on, Service Power Steering System, Service Suspension System, and or Loss of communication with EBCM, SWPS, PSCM, and/or SCM. Technician may find Diagnostic Trouble Codes U0077, U0121, U0126, U0131, U0139, U0401, U0415, and/or U0428. Technician should remove the driver and passenger sill plate to gain access to the wire harness. If any open, damaged, or corroded wires should be repaired.

PIP4670G

Service Bulletin/Repair Instructions

19NA125

Service Bulletin/Repair Instructions

This informational bulletin provides information for dealers/technicians and customers on possible carpet color mismatch.

PIT5202E

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that are equipped with 6L80 Regular Production Option Code (MYC), 6L90 Regular Production Option Code (MYD) or 8L90 Regular Production Option Code (M5U) Automatic Transmission, now have Powertrain Grade Braking. Powertrain grade braking assists when driving on a downhill grade to help maintain desired vehicle speed by using the engine and transmission to slow the vehicle.

PIT5074L

Service Bulletin/Repair Instructions

120851002J

Service Bulletin/Repair Instructions

This informational bulletin provides technicians and dealership personnel with spray-in bed liner general information and repair procedures.

PIP5632A

Service Bulletin/Repair Instructions

PIE0523A

Service Bulletin/Repair Instructions

This engineering informational bulletin is requesting information for vehicles that has had the fuel injection pump replaced and is still within warranty.

080730035D

Service Bulletin/Repair Instructions

This bulletin provides information on the harmful effects of water or ethylene glycol in transmission fluid.

PIE0523

Service Bulletin/Repair Instructions

This engineering informational bulletin is requesting information for vehicles that has had the fuel injection pump replaced and is still within warranty.

000310006N

Service Bulletin/Repair Instructions

This informational bulletin provides information for dealers/technicians on Tire Radial Force Variation (RFV).

PIP5640

Service Bulletin/Repair Instructions

18NA217

Service Bulletin/Repair Instructions

This technical bulletin provides a procedure to locate and repair a possible short in the 5294 circuit and correct the customers concern.

PIP5226C

Service Bulletin/Repair Instructions

080089014E

Service Bulletin/Repair Instructions

This informational bulletin provides information for dealers/technicians on Use of Dealer Case Management (DCM) and Being Prepared for Contacting U.S. Technical Assistance (TAC).

PI1255G

Service Bulletin/Repair Instructions

This preliminary informational bulletin contains recommendations of what needs to be done to swap/install camper outside rearview mirrors on a vehicle not originally equipped with them.

140604004E

Service Bulletin/Repair Instructions

This informational bulletin explains the normal noises an engine may make when the ambient temperature outside is cold or the vehicle has sat for a few hours.

PIC5260C

Service Bulletin/Repair Instructions

This Preliminary Information communication advises the technician the steps on diagnosing the concern. Customer's sunroof operation intermittent, bind, noise, auto-reverse, and/or water leaks.

PIT5540A

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that have a low voltage reading on the volt gauge during the first several minutes after a cold start. Dealer should communicate to the customer this condition is a normal operating characteristic of their vehicle.

030729004L

Service Bulletin/Repair Instructions

This informational bulletin provides normal operating characteristics and diagnostic information on Manual transmissions.

030603004Y

Service Bulletin/Repair Instructions

This warranty administration bulletin provides policy information on the requirements for battery testing and warranty replacements.

1008110001H

Service Bulletin/Repair Instructions

This informational bulletin provides information on proper use of floor mats.

110089005N

Service Bulletin/Repair Instructions

This warranty administration bulletin provides information on Dealer Empowerment Labor Operations and Customer Enthusiasm.

030089006Q

Service Bulletin/Repair Instructions

This informational bulletin provides the dealership with how to prep a vehicle for delivery to the customer to aid in higher CSi scores.

060089029O

Service Bulletin/Repair Instructions

This informational bulletin provides information on interior cleaning products and what is offered to clean the interiors of GM vehicles.

040089053G

Service Bulletin/Repair Instructions

This informational bulletin provides information for the dealer technician to gather as much information to help aid Engineers by completely filling out requested reports.

1008110001G

Service Bulletin/Repair Instructions

This informational bulletin provides information on proper use of floor mats.

16NA111

Service Bulletin/Repair Instructions

This informational bulletin provides diagnostic/inspection information for the air box and air filter seal to correct a MIL and DTCs P0420 and P0430 setting.

PIP4902M

Service Bulletin/Repair Instructions

PIE0500A

Service Bulletin/Repair Instructions

This engineering informational bulletin is requesting information to check the shutters through the grille opening of the vehicle. If snow and/or ice is present on the active grille air shutters, take pictures and submit through the Field Reporting Process.

100845001F

Service Bulletin/Repair Instructions

This bulletin provides information for electrical ground repairs using new replacement fasteners with "conductive finish".

090089002Q

Service Bulletin/Repair Instructions

This informational bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles before sold (prepping) to the customer.

PIP5632

Service Bulletin/Repair Instructions

110849001Z

Service Bulletin/Repair Instructions

PIP4902L

Service Bulletin/Repair Instructions

050604022P

Service Bulletin/Repair Instructions

150601002H

Service Bulletin/Repair Instructions

This technical bulletin provides a procedure to repair the valve lifter oil manifold and/or lifters to correct the customers concern of engine misfire, ticking noise and/or MIL on.

PIT5552C

Service Bulletin/Repair Instructions

PIP5337K

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician to refer to bulletin 16-NA-175 to aid in addressing torque converter clutch shudder concerns.

PIP4021D

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician that a whine noise heard from the automatic transmission fluid pan hear with the the key on and engine off, or for up to one minute after the vehicle has been shut off should be deemed a normal characteristic.

PIT5545C

Service Bulletin/Repair Instructions

This Preliminary information communicates Content Theft Deterrent RPO UTJ is included and only available with Remote Vehicle Start RPO BTV. If the vehicle is not equipped with Remote Vehicle Start RPO BTV the vehicle will not have Content Theft Deterrent.

PIP5540D

Service Bulletin/Repair Instructions

PIP5628

Service Bulletin/Repair Instructions

This Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D

PIT5282E

Service Bulletin/Repair Instructions

PIT5287E

Service Bulletin/Repair Instructions

PI0564K

Service Bulletin/Repair Instructions

This preliminary informational bulletin provides frame coating repair information to correct a customer concern of wax coating on frame peeling, metal shows corrosion/rusting (U.S. and Canada Only).

16NA175

Service Bulletin/Repair Instructions

This technical bulletin provides a procedure to flush and drain fluids for the transmission to eliminate a shake and/or shudder during a light throttle acceleration between 40 and 128 KM/H (25 and 80 MPH) at a steady state.

PIT5444D

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about the text messaging feature on some newer General Motors infotainment systems. Pair the iPhone to the system then enter the Bluetooth settings menu, select the ?i? icon next to the vehicle name in the device and enable show notifications. The text messaging feature will be available on the next ignition cycle. However with iPhones text messages cannot be responded to when using the infotainment system, they can only be received. For android devices pair the phone to the system during the pairing process the phone will ask you to allow the vehicle to access the device contacts. A second question will pop up on the device asking to allow the vehicle to access the message access profile. Both have to be allowed for the text messaging feature to work.

PI1354I

Service Bulletin/Repair Instructions

This preliminary bulletin provides additional guidance for diagnosing vibrations or disturbances that may occur on full size pickups and how to correct and repair.

010089010M

Service Bulletin/Repair Instructions

This informational bulletin provides information on comebacks prevention information and using customer concern verification sheets (CCVS).

080089014D

Service Bulletin/Repair Instructions

This informational bulletin provides information for dealers/technicians on Use of Dealer Case Management (DCM) and Being Prepared for Contacting U.S. Technical Assistance (TAC).

030603004X

Service Bulletin/Repair Instructions

This warranty administration bulletin provides policy information on the requirements for battery testing and warranty replacements.

120851002I

Service Bulletin/Repair Instructions

This informational bulletin provides technicians and dealership personnel with spray-in bed liner general information and repair procedures.

100089005H

Service Bulletin/Repair Instructions

This warranty admin bulletin explains to the technician additional information may be needed when submitting transactions when doing wiring repairs.

040089015T

Service Bulletin/Repair Instructions

This warranty administration bulletin provides policy information on required operating procedures.

18NA377

Service Bulletin/Repair Instructions

This technical bulletin provides repair information to correct a customer concern of front seat lateral movement and/or click type noise while driving.

PIC5650F

Service Bulletin/Repair Instructions

PIC6073E

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about the Media Oriented Systems Transport Bus Diagnostic Tool Kit (EL-51578) has been released to help diagnose any of the Media Oriented Systems Transport bus concerns. The kit contains header connectors that are installed to bypass Media Oriented Systems Transport bus modules. The bypass connector also contains a terminal for verifying Media Oriented Systems Transport control circuit voltages. Technician should review Media Oriented Systems Transport bus description and operation and Diagnostic Trouble Code U0028 diagnostic procedures.

PIT3227P

Service Bulletin/Repair Instructions

PIT5214D

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that have had multiple repair attempts that are being performed on customer?s vehicles that exhibit vibration conditions without utilizing the support of General Motors Technical Assistance Center. If valid vibration frequency or Road Force Variation data has been collected and a repair attempt does not correct the customer complaint, contact General Motors Technical Assistance Center for further support. For any vehicles that remains unrepaired after being at the dealer for three days or more and a related bulletin or PI is not found, contact General Motors Technical Assistance Center for further support.

PIT5326C

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about the Upfitters questions about installing aftermarket electrical accessories. Dealer should reference the latest version of General Motors Upfitter Integration Bulletin 115 for this information. It can be found at http://www.gmupfitter.com.

17NA066

Service Bulletin/Repair Instructions

This warranty administration bulletin provide policy information for automatic transmission Oil Cooler Flush and flow test.

010842001L

Service Bulletin/Repair Instructions

This informational bulletin provides information for dealers/technicians on Exterior Lamp Condensation and Replacement Guidelines.

PIP5212B

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that have run hot and or has a tick noise. Technician should inspect the head gaskets to ensure are not installed backwards. Technician should replace the head gasket if they are found installed backwards.

PIT5479B

Service Bulletin/Repair Instructions

PIP5503A

Service Bulletin/Repair Instructions

070842006N

Service Bulletin/Repair Instructions

PIP5540B

Service Bulletin/Repair Instructions

000310003X

Service Bulletin/Repair Instructions

This warranty administration bulletin provides information on The tires supplied with a new vehicle are covered by General Motors against defects in material or workmanship under the Bumper-to-Bumper New Vehicle Limited Warranty.

060847001N

Service Bulletin/Repair Instructions

This bulletin explains the labor operation numbers used for submitting warranty claims for module reprogramming and not when replacing a module.

060850009J

Service Bulletin/Repair Instructions

This informational bulletin provides information for information on passenger presence sensing system (PPS or PSS) concerns with custom upholstery, accessory seat heaters or other comfort enhancing devices.

PIP4925B

Service Bulletin/Repair Instructions

This preliminary information document communicates a tip on the way to diagnose possible induction or exhaust air leaks using the evaporative emission cart smoke machine and ultrasonic leak detector tools.

PIP5382K

Service Bulletin/Repair Instructions

This Preliminary Information communication advises the technician that generation 5 engines with Regular Production Option Code L83, L86, or LV3 may have an oil consumption concern were one quart in 2000 miles is being used. Dealer will confirm oil level was properly checked per Owner's Manual, and check the bolt torque on the Valve Lifter Oil Manifold Assembly, before doing any repairs to the vehicle.

PIT5353C

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about what XM offerings are available for vehicles. A dealer or customer can access the website listed below for vehicle specific XM offerings and availability.

PIP5601

Service Bulletin/Repair Instructions

This Preliminary information communicates

PIT5544B

Service Bulletin/Repair Instructions

This Preliminary information communicates information on ahydrauilc rush type noise from the power steering gear. This noise is a characteristic of the new Active Hydraulic Assist System RPO NV8 and no repairs should be made. The noise is most noticeable in the cab at idle, in park, with all accessories turned off.

PIT5099D

Service Bulletin/Repair Instructions

PIP5596

Service Bulletin/Repair Instructions

This Preliminary information communicates that when removing the fuel line jumper hose care should be taken to be sure the line is reinstalled correctly to avoid a no/low fuel pressure situation.

PIP4379N

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that have not engagement into drive, delayed, no engagement into reverse, and or a range inhibit. Technician may find Diagnostic Trouble Codes P0701, P0731, P0732, P0733, P0734, P0736, P0751, P0756, P0761, P0776, P0843, P0848, P0873, P0877, P0894 or P2723. Technician should follow published Service Information diagnostics for Diagnostic Trouble Code P0701 first. Technician will also ensure the fluid level is at the top of the hot band when the transmission fluid temperature is 175° Fahrenheit. Diagnostic Trouble Codes P0701, P0731, P0732, P0733, P0734, P0736, P0751, P0756, P0761, P0776, P0843, P0848, P0873, P0877, P0894 or P2723 can set by the following fluid service/filter change, transmission service involving removing the pan, low fluid level caused by leaks, or after long periods of storage. If the fluid level has been properly checked using the HOT check procedure listed in Service Information document 2408059 and any of the Diagnostic Trouble Codes reset during a cold start inspect the internal suction filter for possible cracks. If no other concerns are found inspect for a stuck lube regulator valve in the pump cover due to debris.

PIP4902K

Service Bulletin/Repair Instructions

18NA156

Service Bulletin/Repair Instructions

This technical bulletin provides a procedure to replace the dehydrator to correct the condition of A/C Inoperative and/or Insufficient Cooling due to the seals going bad within the part.

PIP5163D

Service Bulletin/Repair Instructions

PIC6095C

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician on how to tell the difference between the integrated center stack, the radio, the human machine interface, and the vehicle communication interface module. There are pictures of all the individual modules for identification purposes.

PIC5260B

Service Bulletin/Repair Instructions

This Preliminary Information communication advises the technician the steps on diagnosing the concern. Customer's sunroof operation intermittent, bind, noise, auto-reverse, and/or water leaks.

PIT5099C

Service Bulletin/Repair Instructions

PIC5953D

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that may have an issue when using Bluetooth voice recognition with an iPhone. Technician should work with the customer to insure the phone contacts to not have any Emojis loaded to any contact.

PIP5373B

Service Bulletin/Repair Instructions

This Preliminary Information communication provides the technician with steps on how to program an Engine Control Module when getting a Service Programming System error code E4491 or E4423. In some cases Techline Customer Support Center may need to be contacted to resolve the issue.

PIT5507E

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that may have a diagnostic trouble code U0159 set in the instrument panel cluster and/or the body control module. For vehicles equipped with Ultrasonic Park Assist System Regular Production Option Code UD5 or UD7 technician will use Service Programming System to reprogram the Parking Assist Control Module to correct this concern. Technician will need to inspect the front park assist sensors scallops/reliefs molded into the ring if previously replaced. Technician will need to replace the sensor rings with part number 84075328.

PIT5399A

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about connectivity concerns when connecting an Apple device via USB cord. Technician should insure the customer is using an original equipment manufacturer Apple USB cable.

PIT5432B

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that have a Shudder, bounce, bucking from the rear of the truck while braking when towing a gooseneck or fifth wheel trailer. Technician will need to measure the actual truck and trailer weights, with the trailer loaded to the point that exhibits the condition. If any weight parameter is exceeded such as the Front Gross Axle Weight Rating, Rear Gross Axle Weight Rating, Gross Vehicle Weight Rating, or Gross Combined Weight Rating the load must be reduced before investigating further. If evaluation of the trailer’s brakes indicates trailer brake capability is adequate, adjust brake controller per the Trailer Gain Adjustment Procedure described in the Driving and Operating section of the Owner’s Manual and evaluate truck and trailer combination for braking shudder.

PIT5506B

Service Bulletin/Repair Instructions

This Preliminary Information communication advises the technician this vibration or growl noise can be difficult to diagnose and using the Pico Scope is recommended for diagnosing this concern. Customers has vibration or growl noise between 45-65 Miles-per-hour.

18NA141

Service Bulletin/Repair Instructions

This informational bulletin provides information on Audio Volume Stuck High or Low with No DTCs and that this is a normal characteristic.

150603002M

Service Bulletin/Repair Instructions

This bulletin provides information on approved warranty part numbers for original equipment batteries.

1208132001E

Service Bulletin/Repair Instructions

This informational bulletin explains to the dealer how to cover a possible customers mistake when a fuse has been blown.

18NA125

Service Bulletin/Repair Instructions

This informational bulletin provides information for engine oil life monitor operation calculation.

PI0754C

Service Bulletin/Repair Instructions

This PI bulletin provides information on Rear and Side Tempered Glass Spots (Quench Marks) and they are normal characteristic.

080730035C

Service Bulletin/Repair Instructions

This bulletin provides information on the harmful effects of water or ethylene glycol in transmission fluid.

150603002L

Service Bulletin/Repair Instructions

This informational bulletin provides information on approved warranty part numbers for original equipment batteries

PI0281G

Service Bulletin/Repair Instructions

This preliminary informational bulletin provides information to dealership personnel which may be helpful when addressing underbody component corrosion with customers.

PI0564J

Service Bulletin/Repair Instructions

This preliminary informational bulletin provides frame coating repair information to correct a customer concern of wax coating on frame peeling, metal shows corrosion/rusting (U.S. and Canada Only).

130089010B

Service Bulletin/Repair Instructions

This informational bulletin provides information to dealership personnel on policies regarding a Product Assistance Claim (PAC) within the Courtesy Transportation Assistance Program.

060089031E

Service Bulletin/Repair Instructions

This informational bulletin provides information on OEM and Remanufactured Engine and Automatic Transmission/Transaxle Identification.

110849001W

Service Bulletin/Repair Instructions

This technical bulletin provides information on Transport Mode On Message Displayed in Driver Information Center (DIC) and/or Battery Light is Flashing and the procedures to turn the transport mode message on and off.

PIT5507D

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that may have a diagnostic trouble code U0159 set in the instrument panel cluster and /or the body control module. For vehicles equipped with Ultrasonic Park Assist System Regular Production Option Code UD5 or UD7 technician will use Service Programming System to reprogram the Parking Assist Control Module to correct this concern. Technician will need to inspect the front park assist sensors scallops/reliefs molded into the ring if previously replaced. Technician will need to replace the sensor rings with part number 84075328.

010310003Q

Service Bulletin/Repair Instructions

This bulletin contains information for the new tires that the vehicle is equipped with and that they are covered by General Motors against defects in material or workmanship under the New Vehicle Warranty (in Canada, the Base Warranty Coverage). For vehicles within this warranty period, defective tires will be replaced on a pro rata adjustment basis according to the published distance-based schedule.

PI1354H

Service Bulletin/Repair Instructions

This preliminary bulletin provides additional guidance for diagnosing vibrations or disturbances that may occur on full size pickups and how to correct and repair.

000089027J

Service Bulletin/Repair Instructions

This informational bulletin provides information to dealership personnel on properly eliminating unwanted odors in vehicles.

110089002C

Service Bulletin/Repair Instructions

This informational bulletin was created to inform that any accessories that are installed from the GM factory will be covered under the standard vehicle warranty and dealer installed accessories will be covered for a full year (12 months).

18NA079

Service Bulletin/Repair Instructions

This technical bulletin provides a procedure to replace the drivers front door window regulator motor and door wiring harness if water and/or corrosion is found in the connectors.

030089006P

Service Bulletin/Repair Instructions

This informational bulletin provides the dealership with how to prep a vehicle for delivery to the customer to aid in higher CSi scores.

PI1091C

Service Bulletin/Repair Instructions

This preliminary informational bulletin provides repair information to correct a customer concern of warm air exhausting from driver and/or passenger front seat back into 2nd row seating area causing occupant discomfort.

PIT4529D

Service Bulletin/Repair Instructions

This preliminary information explains that there are differences between the Elevated Idle, PTO and High Idle options.

PI1354G

Service Bulletin/Repair Instructions

This preliminary bulletin provides additional guidance for diagnosing vibrations or disturbances that may occur on full size pickups and how to correct and repair.

17NA215

Service Bulletin/Repair Instructions

This technical bulletin provides a procedure to properly reprogram an onstar module to correct a condition of Red LED, No WiFi Operation, and/or Limited OnStar® Module Functionality After OnStar Module Replacement for Another Condition.

090604015C

Service Bulletin/Repair Instructions

This informational bulletin provides a revision for 09-06-04-015B (Vehicles Sitting Outside on Dealer Lots for Extended Periods with Hard Start/No Start Condition) to add the 2015-2018 model years.

090604026N

Service Bulletin/Repair Instructions

This informational bulletin provides information on identifying Non-GM Engine Calibrations for Gasoline Engines using the Tech 2 or GDS 2 9U.S. and Canada

17NA214

Service Bulletin/Repair Instructions

This technical bulletin provides repair information to correct customer concerns of OnStar, XM, GPS or antenna malfunction ? may set DTC B2462, B2470 or B125C - and/or water leak on headliner at sun visor or overhead console areas, possible battery drain concern.

110089005L

Service Bulletin/Repair Instructions

This warranty administration bulletin provides information on Dealer Empowerment Labor Operations and Customer Enthusiasm.

PI0689C

Service Bulletin/Repair Instructions

This preliminary information bulletin provides a procedure for installing a aftermarket tool or utility box.

070842006M

Service Bulletin/Repair Instructions

030603004W

Service Bulletin/Repair Instructions

This warranty administration bulletin provides policy information on the requirements for battery testing and warranty replacements.

060601010D

Service Bulletin/Repair Instructions

This informational bulletin explains how the catalytic converters may need an inspection, cleaning or replacement if debris have entered the exhaust system.

150603002K

Service Bulletin/Repair Instructions

This informational bulletin provides information on approved warranty part numbers for original equipment batteries

150603001D

Service Bulletin/Repair Instructions

This informational bulletin provides information to diagnose batteries that have set for a long period of time and/or cold weather climates and testing those batteries.

PIE0406A

Service Bulletin/Repair Instructions

This engineering informational bulletin is requesting information from the field on vehicles that have the condition of Rear Defogger Grid Inoperative and/or Will Not Defog Rear Window Properly

18NA027

Service Bulletin/Repair Instructions

This informational bulletin provides information retaining to the fact that Service Manuals will now be available on USB.

PIP5226B

Service Bulletin/Repair Instructions

PIT3271H

Service Bulletin/Repair Instructions

140879001C

Service Bulletin/Repair Instructions

xxzvfrdg

PIP5540A

Service Bulletin/Repair Instructions

100864002D

Service Bulletin/Repair Instructions

This warranty bulletin explains how to determine if an outside mirrior was damaged by the customer and what is considered warranty and non-warranty.

050851001I

Service Bulletin/Repair Instructions

This information bulletin provides a procedure on how to remove the paint stain that may present itself under the shipping film.

PI0653E

Service Bulletin/Repair Instructions

This preliminary informational bulletin provides information on Damaged, Disassembled or Improperly Packaged Turbochargers Returned to Warranty Part Center.

17NA228

Service Bulletin/Repair Instructions

This informational bulletin provides information on Click or Tick Noise on 3-4 Shift that it should be considered a normal characteristic.

060089026N

Service Bulletin/Repair Instructions

This warranty bulletin provides labor operation numbers for customer concerns that cant be duplicated.

PI1354F

Service Bulletin/Repair Instructions

This preliminary bulletin provides additional guidance for diagnosing vibrations or disturbances that may occur on full size pickups and how to correct and repair.

010310003P

Service Bulletin/Repair Instructions

This bulletin contains information for the new tires that the vehicle is equipped with and that they are covered by General Motors against defects in material or workmanship under the New Vehicle Warranty (Base Warranty Coverage). For vehicles within this warranty period, defective tires will be replaced on a pro rata adjustment basis according to the published distance-based schedule.

18NA001

Service Bulletin/Repair Instructions

This informational bulletin explains normal operation of HID bulbs when driving over road irregularities.

PIP5540

Service Bulletin/Repair Instructions

17NA074

Service Bulletin/Repair Instructions

This informational bulletin provides information and Tips for Customers Having Difficulty Launching Android Auto or Apple CarPlay.

050604022O

Service Bulletin/Repair Instructions

This informational bulletin provides information on the TOP TIER Detergent Gasoline Licensed Brands and the TOP TIER Diesel Fuel Licensed Brands that are recommended for use in all GM vehicles.

PIT5529A

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that have Trailer connection not recognized or “Check Trailer wiring” or “Service Trailer Brake” message. Technician may find Diagnostic Trouble Codes C1112, C1113, C1114, C111B, U1556, and/or U1505. Technician will need to inspect the battery and Trailer Brake Power Module connector for corroded terminals and replace as necessary.

PIT5576A

Service Bulletin/Repair Instructions

This Preliminary information communicates and issue with the hood ajar message being displayed when the hood is not ajar. Inspect the body ground strap to insure it is connected in the proper locations and the strap eyelets are tight and do not rotate.

PIT5314B

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that have installed an aftermarket bed cap or topper may question where they can wire in the center high mounted stop light for the cap or topper. Provisions for the center high mounted stop light have been provided at the Rear Body Junction Block (X63A) connector X6 terminal 1 for 2014-2015 model years. For vehicle model years 2016-2017 provisions for the center high mounted stop light have been provided at connector X400 terminal 4, circuit 1054.

PIC5650D

Service Bulletin/Repair Instructions

PIC5491K

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that have an OnStar system that will not power up. Technician should turn off the ignition and cancel retained accessory power. After the vehicle has powered down remove power to the OnStar module for five minutes. After the power has been removed for five minutes, if the OnStar system is working release the vehicle. If the OnStar system is still inoperative continue with published Service Information diagnostics.

PIC6287A

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that the radio will not retain the previous settings and will go to the Home Icon screen when the vehicle is restarted. Dealer should communicate to the customer that we apologize for this inconvenience and that General Motors is currently evaluating this concern.

PIP4578B

Service Bulletin/Repair Instructions

This PI was superseded to update model years and add information concerning idle surge, reduced engine power mode, and/or DTCs P0068, P0121, P1516, P2101, P2119, and/or P2176 that may be experienced on high mileage vehicles. Please discard PIP4578.

PIT5354B

Service Bulletin/Repair Instructions

This Preliminary Information communication advises the technician how to determine if the vehicle is equipped with wireless fidelity. Technician should check the Regular Production Option Code list for (VV4).

040089015R

Service Bulletin/Repair Instructions

This warranty administration bulletin provide policy information on required operating procedures.

16NA075

Service Bulletin/Repair Instructions

This Bulletin provides procedures to correct a condition of Power Foldaway Mirror Glass Shake, Flutter at Normal Driving Speeds

000310003W

Service Bulletin/Repair Instructions

PIE0416A

Service Bulletin/Repair Instructions

This engineering informational bulletin ends the need for information from the field on vehicles that have the condition of Malfunction Indicator Lamp Illuminated with DTCs P0335, P0340, or P0365 Set.

080730026E

Service Bulletin/Repair Instructions

150601002F

Service Bulletin/Repair Instructions

This technical bulletin provides a procedure to repair the valve lifter oil manifold and/or lifters to correct the customers concern of engine misfire, ticking noise and/or MIL on.

070089037L

Service Bulletin/Repair Instructions

This warranty administration bulletin provide policy information for courtesy transportation and roadside assistance programs.

130232001E

Service Bulletin/Repair Instructions

This technical bulletin provides a procedure to flush and bleed power steering system to correct a power steering noise or fluid leak concern that is caused during extremely low temperatures.

17NA396

Service Bulletin/Repair Instructions

This technical bulletin provides a procedure to diagnose and repair possible valve body issue or software issue.

PIP5245B

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician on how to diagnose vehicles with various noises associated with four wheel drive operation. Before beginning any diagnosis it is imperative to review the Symptoms - Transfer Case in Service Information and perform the necessary inspections. In all cases the complaint vehicle should be compared to another like vehicle before beginning any repairs.

090309001E

Service Bulletin/Repair Instructions

This technical bulletin provides a procedure for retorque the lead springs.

120089007A

Service Bulletin/Repair Instructions

This informational bulletin provides information on dealer responsibility for cargo carrying capacity labeling and the part numbers for the labels.

150603001C

Service Bulletin/Repair Instructions

This informational bulletin provides information to diagnose batteries that have set for a long period of time and/or cold weather climates and testing those batteries.

PIC5839D

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that may have a clock that is slow to update while driving when the clock auto set feature enabled. Dealer should communicate to the customer this condition is a normal operating characteristic of their vehicle.

150603002J

Service Bulletin/Repair Instructions

This informational bulletin provides information on approved warranty part numbers for original equipment batteries

070089036I

Service Bulletin/Repair Instructions

This informational bulletin provides information to dealership personnel on enhancing field product reports with digital pictures.

16NA239

Service Bulletin/Repair Instructions

This Bulletin provides a procedure to activate/enable 4G LTE Wi-Fi Hotspot on New vehicle.

17NA386

Service Bulletin/Repair Instructions

This informational bulletin provides information for the technicians on multi-media infotainment tester (MIT), does not function properly when diagnosing infotainment complaints, which may lead to mis-diagnosis.

150603002I

Service Bulletin/Repair Instructions

This informational bulletin provides information on approved warranty part numbers for original equipment batteries

010601011J

Service Bulletin/Repair Instructions

This informational bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil consumption.

16NA356

Service Bulletin/Repair Instructions

This technical bulletin provides a procedure to clear the codes and re-evaluate the XM radio channels to correct a condition of audio muting when listening to some Sirius XM channels but if they change channels they will find others that experience normal audio. This could be due to interference from transmitting sources outside of Sirius XM?s frequency range.

17NA258

Service Bulletin/Repair Instructions

This technical bulletin provides repair information to correct a customer concern of hearing excessive wind noise from front side door glass area.

PIC6179A

Service Bulletin/Repair Instructions

This Preliminary Information communication advises the technician that vehicles with front seat Regular Production Option Codes A52, AZ3, or B3F may comment about low treble, or excessive bass from the front door speakers. This is a normal design characteristic for this seat configuration. These vehicles lack a subwoofer.

PIP5337J

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician on the step to diagnose and repair the vehicles that may have a shake or shudder during light throttle acceleration, between 30 and 65 miles per hour steady state driving. Also shudder feeling that may be described as driving over rumble strips or rough pavement. Technician will need to run the vehicle in three different operational modes. The three modes are Normal, torque converter clutch open, and torque converter clutch closed. Technician will need to press and hold the tow-haul mode button for five seconds to disable grade braking to prevent downshifts during test. Technician will need to duplicate the concern in Normal mode. If the concern is gone in torque converter clutch open and closed then the torque converter should be replaced. If the concern is not present in normal mode, torque converter clutch open, and torque converter clutch closed the concern is not with the shudder. Technician should use of the PICO scope and Noise, Vibration and Harshness software can be used to confirm torque converter clutch shudder, Engine, Tire or Driveline component related conditions. Flush the cooler lines and cooler using DT-45096 transmission oil cooling system flush and flow test tool when the torque converter is replace.

16NA341

Service Bulletin/Repair Instructions

This technical bulletin provides multiple fixes for a condition of a waiting for update screen appearing on the display, due to either a reprogramming of the hmi module or due to a fuse that needs to be pulled and restarting of the module.

17NA344

Service Bulletin/Repair Instructions

This informational bulletin provides information for the technician when looking up the P/N for the 3.5 mm audio jack for the USB, to make sure and enter the VIN# to ensure the correct part is being ordered.

PI1149A

Service Bulletin/Repair Instructions

This preliminary information bulletin provides a procedure on how to check for the customer concern of a blank radio with/without audio, by checking the the wiring harness, ECU and reprograming the HMI software update, if the wiring or ECU are not the cause.

PIC6235A

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that the navigation system will be unable to enter addresses that contain diacritics using the touch screen. Dealer should communicate to the customer that we apologize for this inconvenience and that General Motors is working on a solution for this concern.

16NA389

Service Bulletin/Repair Instructions

This technical bulletin provides a procedure to reprogram the FVCM if the battery has issues that are related to the front camera module.

17NA142

Service Bulletin/Repair Instructions

This informational bulletin provides information on Wireless Charging Module Diagnosis and cell phone compatibility.

040730013D

Service Bulletin/Repair Instructions

This informational bulletin provides information to dealership personnel on automatic transmission shift and engine drivability concerns and/or MIL ON due to aftermarket oil bath air filter use.

16NA158

Service Bulletin/Repair Instructions

This bulletin describes the Dealer special tool loan program process.

17NA375

Service Bulletin/Repair Instructions

This informational bulletin provides a diagnostic tip for rear vision camera image that is grainy, distorted and/or pixelated

15NA082

Service Bulletin/Repair Instructions

This technical bulletin provides repair information for installing a new stabilizer shaft bracket to correct a customer concern of on a clunking noise originating from the front of the vehicle that is more predominant during turns or traveling over bumps.

PIT4250H

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that have water or dust from the openings under the bed rails near the stake pockets. Dealer should communicate to the customer this condition is a normal operating characteristic of their vehicle.

PIT4261E

Service Bulletin/Repair Instructions

17NA151

Service Bulletin/Repair Instructions

This Technical bulletin provides a procedure for technicians to correct a customer concern of outside noise heard from back of cab.

PIT5387E

Service Bulletin/Repair Instructions

070604019F

Service Bulletin/Repair Instructions

This technical bulletin provides repair information for repairing the IP to body harness connector to correct a customer concern for intermittent Malfunction Indicator Lamp (MIL) illuminated with Reduced Engine Power displayed and DTC P2138 set.

17NA297

Service Bulletin/Repair Instructions

This informational bulletin provides information for assisting the customer in setting the position for the memory mirror and the reverse tilt

17NA346

Service Bulletin/Repair Instructions

This informational bulletin provides a listing of the parts availability for coax repair procedures and what is needed to complete some repairs.

PIT5202D

Service Bulletin/Repair Instructions

17NA267

Service Bulletin/Repair Instructions

This informational bulletin provides information for 22" accessory wheel/tire usages.

17NA350

Service Bulletin/Repair Instructions

This informational bulletin provides explanation of a normal condition of a loose fitting ball receiver in the gooseneck.

PIC3100F

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicle's odometer appears to be inaccurate relative to a known distance traveled. Technician should obtain a hand-held GPS unit to test the odometer. If a hand held GPS unit is not available, the only other option is to verify the miles traveled using a surveyor's wheel or a dynamometer.

PIT5594

Service Bulletin/Repair Instructions

This Preliminary information communicates a normal DIC message after learning keys/fobs which indicates the drivers memory position.

PIP5531

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician on the steps need to diagnose and repair vehicles that may have stalling shudder and/or hard shifting into 1st gear or reverse vibration on launch (with excessive crankshaft end play). Technician will test to determine if the crank shaft end play is within specification 0.0015–0.0086 inch. If end play is found to be out of specification, remove engine and inspect for possible crankshaft thrust bearing and/or crankshaft for wear. Inspect thrust bearing for wear on one side and crankshaft on that “mating” surface. If the thrust bearing has three vertical channels worn off replace connecting rod bearings, main bearings, thrust bearing and crankshaft. If working on a Corvette the oil tank with lines and oil cooler are both required to be replaced if equipped

17NA337

Service Bulletin/Repair Instructions

This informational bulletin provides information to the customer on the radio display "info pages" being blank and to make sure to select in the "active info pages" menu.

PI1255F

Service Bulletin/Repair Instructions

This preliminary informational bulletin contains recommendations of what needs to be done to swap/install camper outside rearview mirrors on a vehicle not originally equipped with them.

17NA335

Service Bulletin/Repair Instructions

This technical bulletin provides a procedure to replace the fuel pump to correct the MIL concerns.

PIT5544A

Service Bulletin/Repair Instructions

This Preliminary information communicates information on ahydrauilc rush type noise from the power steering gear. This noise is a characteristic of the new Active Hydraulic Assist System RPO NV8 and no repairs should be made. The noise is most noticeable in the cab at idle, in park, with all accessories turned off.

PIC5492F

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that have a Diagnostic Trouble Code B101D-37 history in the Vehicle Communication Interface Module or telematics communication interface control module. Engineering has determined that this code will only display in history on the scan tool and will not cause issues with OnStar system operation.

PIE0380B

Service Bulletin/Repair Instructions

This engineering informational bulletin is requesting information from the field on vehicles that have the condition of Both Front Low Beam, High Beam, Day Time Running Lamps (DRL) and Turn Signals Inoperative.

PIT5353B

Service Bulletin/Repair Instructions

070849020M

Service Bulletin/Repair Instructions

IPC Odometer Programming Method Quick Reference Guide

140089004D

Service Bulletin/Repair Instructions

Information for Fleet Vehicles Ignition Key, Fob and Key Rings Configuration Some Customers are bundling multiple keys, fobs, and key tags together on a single crimped loop or a cable. This practice may result in unintended key rotation, and should be discontinued immediately. The information in this bulletin details the proper configurations for the ignition key, fob, key rings and key tags and applying a QR code sticker or barcode sticker to a key fob.

150089004B

Service Bulletin/Repair Instructions

Information Regarding the Differences Between Fluid Leakage and Seepage This bulletin is intended to help identify the differences between what is considered a fluid leak and what is considered seepage. Improper diagnosis may lead to unnecessary component replacement. Use the following information to determine if the condition is normal acceptable seepage or a defective component

150089005A

Service Bulletin/Repair Instructions

Essential Tools that Include Consumable Parts (U.S. Only)

150603002H

Service Bulletin/Repair Instructions

Original Equipment Batteries Part Number and ACDelco Replacement Battery Approved Warranty Part Numbers Correct battery cold cranking amperage (CCA) ratings and type are critical for proper test results when using the EL-50313. Access to the battery specification label, which contains the OEM part number and CCA rating and type, may be difficult without component removal. Refer to the table below for the original equipment ratings and part numbers used to set up a proper battery test. There has been some confusion as to the correct ACDelco battery warranty replacement. Refer to the table below for the correct battery warranty replacement. The correct ACDelco battery warranty replacement in the catalog is designated by the "Original Equipment Replacement" note in the description field.

16-NA-175

Service Bulletin/Repair Instructions

SHAKE AND/OR SHUDDER DURING LIGHT THROTTLE ACCELERATION BETWEEN 40 AND 128 KM/H (25 AND 80 MPH) AT A STEADY STATE.

PI-1255E

Service Bulletin/Repair Instructions

Changing to Camper Outside Rearview Mirrors Some customers may request to have camper style mirrors installed on their vehicle. The new electrical architecture for the Silverado and Sierra has made swapping mirrors a more involved procedure than with previous models. The recommendation has been divided into three upgrades, depending on which mirrors the truck was built with (RPO DE2, DL8 or DL3). Please follow the correct RPO group below, because not all camper mirrors can be installed on all trucks. After selecting the correct RPO mirror the truck was built with, this PI will aid in determining which camper mirrors can be installed.

PI-1255F

Service Bulletin/Repair Instructions

PIT5236K

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that have a Diagnostic Trouble Code B101D stored in Telematics Communication Interface Control Module. Technician will use Global Diagnostic System 2 to review the Firmware Over-the-Air version. If the Firmware Over-the-Air version on the scan tool equals 6708 the technician will need to contact General Motors Technical Assistance Center for further assistance. If the Firmware Over-the-Air version on the scan tool is lower than 6708 Dealer can order the part thought the Instrument Sales and Service website process.

PIT5585

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that will have an intermittent pop noise from the speakers followed by a reset of the radio and clock. Technician will need to check for Diagnostic Trouble Codes and also check the battery for proper cable connections. Dealer should communicate to the customer that we apologize for this inconvenience and that General Motors is working on a solution for this concern.

PIP5382J

Service Bulletin/Repair Instructions

This Preliminary Information communication advises the technician that generation 5 engines with Regular Production Option Code L83, L86, or LV3 may have an oil consumption concern were one quart in 2000 miles is being used. Dealer will confirm oil level was properly checked per Owner’s Manual, and check the bolt torque on the Valve Lifter Oil Manifold Assembly, before doing any repairs to the vehicle.

030603004V

Service Bulletin/Repair Instructions

This warranty administration bulletin provides policy information on the requirements for battery testing and warranty replacements.

PIP4723C

Service Bulletin/Repair Instructions

PIT5074K

Service Bulletin/Repair Instructions

040601029I

Service Bulletin/Repair Instructions

This informational bulletin explains the importance of maintaining the vehicle.

100089005G

Service Bulletin/Repair Instructions

This warranty admin bulletin explains to the technician additional information may be needed when submitting transactions when doing wiring repairs.

000601012H

Service Bulletin/Repair Instructions

This informational bulletin advises the possible issues that may occur using a scotch brite pad or highly abrasive disk on gasket sealing surfaces or reused parts.

PIT5389E

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicle that may have an OnStar system that has progression tones when pressing the blue or red button. Technician will need to call General Motors Technical Assistance Center with the scan tool data from the OnStar system.

100605002E

Service Bulletin/Repair Instructions

This informational bulletin provides information on Clean Exhaust Filter See Owners Manual Now or Cleaning Exhaust Filter Keep Driving Until Message is Cleared Message Displayed on DIC, DTC P2463 May Be Set.

120851002G

Service Bulletin/Repair Instructions

This informational bulletin provides technicians and dealership personnel with spray-in bed liner general information and repair procedures.

150603002G

Service Bulletin/Repair Instructions

This informational bulletin provides information on approved warranty part numbers for original equipment batteries

PIT3099Q

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about installing General Motors Accessory parts/kits. Technicians should refer to Service Information for information regarding most accessories. Technicians may also contact Partech and/or the Techline Customer Support Center for additional support.

030604017L

Service Bulletin/Repair Instructions

This Informational Bulletin provides information on availability of Diesel Fuel additives.

070601016D

Service Bulletin/Repair Instructions

This informational bulletin provides information on Internal Engine Noise or Damage After Oil Filter Replacement.

00-06-01-026J

Service Bulletin/Repair Instructions

This informational bulletin provides information on Intake Manifold Inspection/Replacement After Severe Internal Engine Damage.

16-NA-380

Service Bulletin/Repair Instructions

This Technical bulletin provides a procedure on how to perform a quick test to check if the DPF is the cause of excessive soot from the tailpipe.

17-NA-151

Service Bulletin/Repair Instructions

This Technical bulletin provides a procedure for technicians to correct a customer concern of outside noise heard from back of cab.

17-NA-253

Service Bulletin/Repair Instructions

This informational bulletin provides information for specification with the engine oil for the Duramax 6.6L engine.

PIE0430

Service Bulletin/Repair Instructions

This engineering informational bulletin is requesting information from the field on vehicles that have the condition of a service power steering message displayed and or a power steering fluid leak.

13-08-116-001C

Service Bulletin/Repair Instructions

99-08-51-001D

Service Bulletin/Repair Instructions

Thins informational bulletin provides information on Paint-less Dent Repair Process.

PIE0429

Service Bulletin/Repair Instructions

This engineering informational bulletin is requesting information from the field on vehicles that have a malfunction indicator lamp illuminated and a DTC of P154A set.

PIP5163C

Service Bulletin/Repair Instructions

17-NA-258

Service Bulletin/Repair Instructions

This technical bulletin provides repair information to correct a customer concern of hearing excessive wind noise from front side door glass area.

17-NA-227

Service Bulletin/Repair Instructions

This informational Bulletin provides some Diagnostic Tips for preventing unnecessary HV Battery Pack replacement.

PIE0428

Service Bulletin/Repair Instructions

This engineering informational bulletin is requesting information from the field on vehicles that have the condition of the steering wheel jerks, whips or kicks back when turning.

PIC5932B

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about customers that may complain of various concerns when using Bluetooth components. Technician should use the Preliminary Information to gather information from the customer on their Bluetooth device and the concern they are having before calling General Motors Technical Assistance Center.

04-00-89-015Q

Service Bulletin/Repair Instructions

This warranty administration bulletin provide policy information on required operating procedures.

16-NA-111

Service Bulletin/Repair Instructions

This technical bulletin provides a procedure to perform diagnosis before just replacing the battery sensor module.

08-08-44-029H

Service Bulletin/Repair Instructions

This warranty administration bulletin provide policy information on warranty and policy exchange program for electronic products for U.S. and Canada dealers only.

04-00-89-015P

Service Bulletin/Repair Instructions

This warranty administration bulletin provide policy information on required operating procedures.

06-03-09-004I

Service Bulletin/Repair Instructions

This technical bulletin provides a procedure to apply grease to the leaf springs to correct a condition of a squeak noise from the metals making contact.

11-08-49-001V

Service Bulletin/Repair Instructions

17-NA-244

Service Bulletin/Repair Instructions

This informational bulletin provides information on Information on How to Prevent Inadvertent Vehicle Starting from Key Fob or OnStar Mobile Application and where to locate the information for future use.

PI1091B

Service Bulletin/Repair Instructions

17-NA-242

Service Bulletin/Repair Instructions

This informational bulletin provides to the tech the new version of SPS that will prompt warnings when trying to reprogram modules that have been already reprogrammed.

PIT5444C

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about the text messaging feature on some newer General Motors infotainment systems. Pair the iPhone to the system then enter the Bluetooth settings menu, select the “i” icon next to the vehicle name in the device and enable show notifications. The text messaging feature will be available on the next ignition cycle. However with iPhones text messages cannot be responded to when using the infotainment system, they can only be received. For android devices pair the phone to the system during the pairing process the phone will ask you to allow the vehicle to access the device contacts. A second question will pop up on the device asking to allow the vehicle to access the message access profile. Both have to be allowed for the text messaging feature to work.

16-NA-361

Service Bulletin/Repair Instructions

This informational bulletin explains possible normal condition of a flare from 1st to 2nd, even if the trans had been repaired for the flare and its still noticed.

PIP5507B

Service Bulletin/Repair Instructions

This Preliminary information communicatesIn ambient temperatures 100F (37.7 C)degrees or higher, DTCs P2635 and/or P018B may set.The vehicle may also exhibit a hesitation or stalling condition.Excessively Hot and sustained ambient temperatures over 100F (37.7 C) degrees Mainly in TX, AZ, UT, NV, CA, NM (could be any state) causingVapor buildup in fuel feed line.Customers can be advised to utilize fuels with octane levels greater than 91, Refrain from extended idleing periods if possible, park vehicles in covered garage.Replacing the fuel pump will not repare this concern.

PI0564I

Service Bulletin/Repair Instructions

This preliminary informational bulletin provides frame coating repair information to correct a customer concern of wax coating on frame peeling, metal shows corrosion/rusting (U.S. and Canada Only).

17-NA-228

Service Bulletin/Repair Instructions

This informational bulletin provides information on Click or Tick Noise on 3-4 Shift that it should be considered a normal characteristic.

PIC5611E

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about the rear view camera options on the vehicles equipped with rear view camera. The rear view camera brightness can be adjusted on some models while the transmission is in reverse and using the Menu or Select button. To turn off or on the guidelines in the rear view camera, use the radio display Config icon then Display, then the guidelines option.

PIP5507A

Service Bulletin/Repair Instructions

PIP5507

Service Bulletin/Repair Instructions

PIC6287

Service Bulletin/Repair Instructions

PIC5588D

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician on the programming and activation of the OnStar system. For many 2008 and prior model year GM vehicles, the programming is performed using the Tech 2 and the activation is initiated by a Service Programming System. For the 2010 and UP model year vehicles, the OnStar set-up procedure and OnStar Activation request have been combined into a single programming event called OnStar Set-up and Activation in Service Programming System.

PIT5501F

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician on the steps to diagnosis and repair steering that feels loose or has excessive play. This concern could be caused by the Pitman Shaft Over-Center Preload Adjustment becoming misadjusted. Technician will need to replace the steering gear pitman arm shaft with an updated design.

PIT5316A

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that the enter caps on chrome or polished aluminum wheels are missing or came off while driving. Technician will need to install the center caps by pressing the chrome center cap onto the wheel until an audible “click” is heard.

PIT3099P

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about installing General Motors Accessory pats. Technician can check Service Information for some accessories. Technician can also contact Partect for assistance. Technician can also contact Techline Customer Support Center for programming issues.

16-NA-389

Service Bulletin/Repair Instructions

This technical bulletin provides a procedure to reprogram the FVCM if the battery has issues that are related to the front camera module.

PIE0376A

Service Bulletin/Repair Instructions

This engineer informational bulletin ends the need for information from the field on vehicles that have the condition of Check Engine Light Illuminated and DTC P0751 Set on Vehicles Under 5,000 Miles.

00-03-10-002K

Service Bulletin/Repair Instructions

This informational bulletin provides information on Chemical Staining, Pitting, Corrosion and/or Spotted Appearance of Chromed Aluminum Wheels.

PI1410B

Service Bulletin/Repair Instructions

This preliminary informational bulletin provides information regarding the normal characteristic of instrument panel red brake light intermittently comes on.

00-06-01-012G

Service Bulletin/Repair Instructions

This informational bulletin advises the possible issues that may occur using a scotch brite pad or highly abrasive disk on engine surfaces.

05-00-89-029D

Service Bulletin/Repair Instructions

This informational bulletin provides information on General Motors Dealership Critical Equipment Requirements and Recommendations.

17-NA-161

Service Bulletin/Repair Instructions

This technical bulletin provides a procedure for exhaust gas recirculation valve pipe replacement (EGR Bypass Pipe) due to the EGR cooler bypass pipe being crack.

17-NA-163

Service Bulletin/Repair Instructions

This informational bulletin provides information for dealers/technicians on the availability of a new spring replacement tonneau latch to replace an original quarter turn latch that has broken.

PI0020E

Service Bulletin/Repair Instructions

This preliminary informational bulletin provides technicians with information on the normal condition of white, milky or cloudy appearance of front differential fluid.

03-00-89-006N

Service Bulletin/Repair Instructions

This informational bulletin provides the dealership with how to prep a vehicle for delivery to the customer to aid in higher CSi scores.

16-NA-346

Service Bulletin/Repair Instructions

This technical bulletin provides repair information to correct a customer concern of no crank / no start.

04-00-89-015O

Service Bulletin/Repair Instructions

This warranty administration bulletin provide policy information on required operating procedures.

10-03-10-001D

Service Bulletin/Repair Instructions

This informational bulletin provides information on Wheel Balancer Mounting Instructions.

PIT5506A

Service Bulletin/Repair Instructions

17-NA-142

Service Bulletin/Repair Instructions

This informational bulletin provides information on Wireless Charging Module Diagnosis.

11-00-89-005K

Service Bulletin/Repair Instructions

This warranty administration bulletin provides information on Dealer Empowerment Labor Operations and Customer Enthusiasm.

PI1513D

Service Bulletin/Repair Instructions

This preliminary information bulletin provides a procedure for radiator and engine coolant thermostat replacement to eliminate coolant smell and/or a slight leak at the radiator.

17-NA-135

Service Bulletin/Repair Instructions

This bulletin explains the hill decent controls and how it controls speeds when used.

PI1513C

Service Bulletin/Repair Instructions

This preliminary information bulletin provides a procedure for radiator and engine coolant thermostat replacement to eliminate coolant smell and/or a slight leak at the radiator.

17-NA-126

Service Bulletin/Repair Instructions

This informational bulletin provides information on Non-Design Intent Wheel Lock Nuts and Lug Nuts.

16-NA-355

Service Bulletin/Repair Instructions

this informational bulletin provides Information on Using MyBuick, MyCadillac, MyChevrolet, and MyGMC Phone Applications to Control GM Accessory Remote Start Kits.

PI0281F

Service Bulletin/Repair Instructions

This preliminary informational bulletin provides information to dealership personnel which may be helpful when addressing underbody component corrosion with customers.

17-NA-074

Service Bulletin/Repair Instructions

This informational bulletin provides information and Tips for Customers Having Difficulty Launching Android Auto or Apple Carplay.

10-08-110-001F

Service Bulletin/Repair Instructions

This informational bulletin provides information on proper use of floor mats.

03-06-03-004U

Service Bulletin/Repair Instructions

This warranty administration bulletin provides policy information on the requirements for battery testing and warranty replacements.

15-06-03-002F

Service Bulletin/Repair Instructions

This informational bulletin provides information on approved warranty part numbers for original equipment batteries

99-04-20-002J

Service Bulletin/Repair Instructions

This informational bulletin provides information on Driveline Clunk Noise and what is acceptable and what is considered normal operations.

17-NA-093

Service Bulletin/Repair Instructions

This technical bulletin has a procedure to reprogram the HPCM to to correct the customers concern.

12-08-51-002F

Service Bulletin/Repair Instructions

This informational bulletin provides technicians and dealership personnel with spray-in bed liner general information and repair procedures.

16-NA-339

Service Bulletin/Repair Instructions

This informational bulletin aids the technician on diagnosing possible vibrations in a vehicle, methods used for testing each scenario and documenting findings. This technical bulletin provides a procedure to install dust deflectors when replacing wheel bearings on vehicles no matter what the concern is of the vehicle. This technical bulletin provides a procedure to reprogram the TRCM to correct the customers concern of the Service Transmission and MIL on. This technical bulletin provides a procedure to reprogram the FVCM if the battery has issues that are related to the front camera module.

PI0671A

Service Bulletin/Repair Instructions

This preliminary information bulletin provides information for diagnosing a power steering fluid leak at the fluid reservoir.

16-NA-412

Service Bulletin/Repair Instructions

This technical bulletin provides a procedure to reprogram the ECM to correct multiple transmission concerns.

PIT5507C

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that may have a diagnostic trouble code U0159 set in the instrument panel cluster and /or the body control module. For vehicles equipped with Ultrasonic Park Assist System Regular Production Option Code UD5 or UD7 technician will use Service Programming System to reprogram the Parking Assist Control Module to correct this concern. Technician will need to inspect the front park assist sensors scallops/reliefs molded into the ring if previously replaced. Technician will need to replace the sensor rings with part number 84075328.

PI1354E

Service Bulletin/Repair Instructions

This preliminary bulletin provides additional guidance for diagnosing vibrations or disturbances that may occur on SUVs and how to correct and repair.

17-NA-067

Service Bulletin/Repair Instructions

This informational bulletin provides information on On rare occasions, a security code input message with SPS error code E5659, M5304, and/or M5530 may be displayed in TIS2web when the technician is programming any module. If this concern is encountered, the technician should start by ensuring that the module being programmed is not a used module and that the VIN matches on VIN plate, TIS2web programming screen, and GDS2 module identification information screen.

PIE0371B

Service Bulletin/Repair Instructions

This engineering information is ending the need for information from the field on vehicles that have the condition of Check Engine Light, Delayed Shifts and/or Transmission Stuck in Gear with DTC P0751, P0752, P0756, P0757, P0761 or P0762 Set.

16-NA-105

Service Bulletin/Repair Instructions

This Technical Bulletin involves technicians clearing Lost Communication U Codes from modules due to false setting of the DTC.

06-08-47-001M

Service Bulletin/Repair Instructions

This information bulletin explains the labor operation numbers used for submitting warranty claims and how to setup, and reprogram modules.

PIT5501E

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician on the steps to diagnosis and repair steering that feels loose or has excessive play. This concern could be caused by the Pitman Shaft Over-Center Preload Adjustment becoming misadjusted. Technician will need to replace the steering gear pitman arm shaft with an updated design.

17-NA-025

Service Bulletin/Repair Instructions

This technical bulletin is providing a procedure to reprogram the HMI module to correct multiple conditions including Waiting for Update Media Message, Voice Command For Calling Bluetooth Phone Contacts Inoperative, Intermittent Loss of Rear Camera Gridlines, Service Rear Vision System Message, Radio Turns On Unwanted At Startup, and/or Navigation Radio Destination State Defaults To WV, Intermittent Radio/display Resets, Volume Control Inoperative.

16-NA-102

Service Bulletin/Repair Instructions

This technical bulletin provides a procedure to clean and repair the complete fuel system due to dirt getting into the fuel system causing the vehicle to have a hard or no start.

03-06-04-017K

Service Bulletin/Repair Instructions

This Informational Bulletin provides information on availability of Diesel Fuel additives.

10-00-89-006F

Service Bulletin/Repair Instructions

This informational bulletin provides information for dealers how to submit a product information report.

PIT5389C

Service Bulletin/Repair Instructions

PIC4935F

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to help the dealership technicians perform a parasitic drain test for the OnStar module. When performing battery parasitic drain test, there may be some confusion as to what the normal power consumption reading should be from the OnStar system.

PIP4723B

Service Bulletin/Repair Instructions

GCUS-3-848

Service Bulletin/Repair Instructions

44180 02 - Customer Satisfaction. Certain vehicles may have key codes which were inappropriately handled by a third party which could increase the risk of vehicle theft. Dealers are to replace all applicable keys and lock cylinders with new key configurations.

PIC3278G

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician the steps needed to diagnose and repair the vehicles that may have unwanted or phantom phone calls. Technician will need to determine what type of call the customer is having that is unwanted. The vehicle may receive an incoming call just like any other phone. Typically the customer will hear the phone ringing in the vehicle. This scenario also includes incoming Bluetooth calls. One type of unwanted call can be made if the key pad is faulty the OnStar system will try to make a blue button call for shorted voltage in the circuits. The OnStar module could have an internal fault and produce a ″Phone Unavailable″ audio message also it may have a Diagnostic Trouble Code U1500 or B1000. Refer to diagnostics for the Diagnostic Trouble Code making sure to follow any applicable Bulletins or Preliminary Information sheets. A “Ready” or “OnStar ready” audio message heard while driving. In some cases it has been found that the customer is inadvertently pressing the ″push to talk″ button on the steering wheel controls. On rare occasions, other issues in the steering column or Steering Wheel Control system may induce this concern.

PIC4801H

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician on how to diagnose and repair vehicles that may have an OnStar Turn-By-Turn Navigation the system that is inoperative. Technician verifies there are no Diagnostic Trouble Codes are present in the Antilock Braking System and Vehicle Communication Interface Module of the vehicle. If no Diagnostic Trouble Codes found call OnStar using the Blue button on the OnStar key pad and ask the advisor for a turn by turn route. Also make a OnStar personal call and a call into the vehicle. If normal diagnostics do not lead to a resolution technician will need to call General Motors Technical Assistance Center for further assistance.

PIC5959C

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicle that has no XM audio on certain channels but XM channel info is displayed. Technician will need to contact XM and deactivate and activate the module.

17-NA-045

Service Bulletin/Repair Instructions

This informational bulletin provides Information on Using Voice Pass-Thru to Access Voice Recognition Commands on Cell Phone and how it does not work on models equipped with IOA and IOB radios.

PIC5588C

Service Bulletin/Repair Instructions

02-00-89-002Q

Service Bulletin/Repair Instructions

This informational bulletin provides information for dealers/technicians on when and how to submit a field product report.

17-NA-043

Service Bulletin/Repair Instructions

This informational bulletin provides information on During Bluetooth Phone Conversations the Person Outside of Vehicle May Hear Their Voice Echo as They Speak to the Person Inside of the Vehicle and that this is due to the volume on the radio being to loud and in need of turning down to correct the condition.

01-03-10-003O

Service Bulletin/Repair Instructions

This bulletin contains information for the new tires that the vehicle is equipped with and that they are covered by General Motors against defects in material or workmanship under the New Vehicle Warranty (Base Warranty Coverage). For vehicles within this warranty period, defective tires will be replaced on a pro rata adjustment basis according to the published distance-based schedule.

PIE0380A

Service Bulletin/Repair Instructions

PIP5029H

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that have a Malfunction Indicator Lamp on or engine misfire, rough idle, extended crank, or crank no start in some cases. Technician will need to perform published Service Information diagnostics. If technician finds carbon, an upper engine and valve cleaning should be performed. Update added part numbers for the cleaner and model years.

PIP5338A

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vibration complaints that are one of the most challenging complaints to accurately diagnose and repair. Technician will need to use Pico Oscilloscope Diagnostic Kit to effectively diagnosis vehicles. Technician should drive the vehicle will using the Pico Oscilloscope to record data. After the data is recorded it should be reviewed to determine the root cause of the concern. If a repair attempt made the concern better but not eliminated or had no affect at all, and are requesting assistance from General Motors Technical Assistance Center record another Pico file and save it to the computer. After the new Pico Oscilloscope data has been saved email the data to General Motors Technical Assistance Center in the subject line include “Vibration” “Business Associate Code” and the last 8 of the Vehicle Identification Number.

PIP4902J

Service Bulletin/Repair Instructions

PIT5380B

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicle that may have a front driver's or passenger's seat back may lean or be turned outward. Technician will need to remove the seat bottom trim cover and reinstall it completely and squarely to the cushion to correct the concern.

PIE0371A

Service Bulletin/Repair Instructions

This engineering information is requesting information from the field on vehicles that have the condition of Check Engine Light, Delayed Shifts and/or Transmission Stuck in Gear with DTC P0751, P0752, P0756, P0757, P0761 or P0762 Set.

17-NA-024

Service Bulletin/Repair Instructions

This technical bulletin provides a procedure to turn the audible feedback option on and off in the radio settings to prevent an audible beep will occur when scrolling from page 1 to page 2 of the OnStar menu, which may be interpreted as a hands free OnStar call request.

15-06-03-002E

Service Bulletin/Repair Instructions

This informational bulletin provides information on approved warranty part numbers for original equipment batteries

16-NA-411

Service Bulletin/Repair Instructions

This technical bulletin provides a procedure to reprogram the ECM and TCM to correct multiple transmissions concerns.

08-03-10-006F

Service Bulletin/Repair Instructions

This technical bulletin provides a procedure on how to clean and resurface wheel bead seats. for vehicles that have the condition of Tire Slowly Goes Flat, Tire Air Loss, Low Tire Pressure Warning Light Illuminated, Aluminum Wheel Bead Seat Corrosion (Clean and Resurface Wheel Bead Seat)

GCUS-3-814

Service Bulletin/Repair Instructions

44180 01 - Customer Satisfaction - Certain vehicles may have key codes which were inappropriately handled by a third party which could increase the risk of vehicle theft. Dealers are to replace all applicable keys and lock cylinders with new key configurations.

11-08-49-001U

Service Bulletin/Repair Instructions

03-08-46-004S

Service Bulletin/Repair Instructions

This informational bulletin provides information on OnStar® VCIM is currently restricted parts. By working closely with our dealers and technicians, through the part restriction process, the General Motors team will gain a better understanding of any field concerns that may develop.

PIC5759B

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that have a message on the radio ?maximum number of phones are currently paired to the vehicle?. Dealer should advise the customer this is normal operation of the vehicle due to the maximum number of five phones can be paired to a vehicle.

PIT4733K

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician that customers may inquire as to the availability of OnStar bluetooth on their vehicle. Technician should be advised that Vehicles with Regular Production Option Code (UPF or UWE) offer Bluetooth through the OnStar system.

99-00-89-019O

Service Bulletin/Repair Instructions

This informational bulletin provides information for the (GWM) and (WPC) on parts return program.

PIT5236J

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that have a Diagnostic Trouble Code B101D stored in Telematics Communication Interface Control Module. Technician will need to ensure campaigns 14395 or 15086 are completed. Technician will need to use Global Diagnostic System 2 and gather information and contact General Motors Technical Assistance Center for further assistance.

PIC6216C

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles voice recognition inoperative for calling Bluetooth phone contacts. Technician will need to Clear All Private Data and repair any phones that were deleted.

PIC6220A

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles with an intermittent loss of gridlines in the rear camera display screen and a "Service Rear Vision System" message that both happen at the same time. Technician should check for Diagnostic Trouble Codes and follow published Service Information diagnostics for the Diagnostic Trouble Codes. If not Diagnostic Trouble Codes stored and the concern was duplicated or the customer described the concern, dealer should communicate to the customer that we apologize for this inconvenience and that General Motors is currently evaluating this concern.

PIT5311C

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician on the steps to diagnose and repair vehicles that may have an intermittent "Check Trailer Wiring" or "Service Trailer Brake" message on the Driver Information Center. Technician will inspect and clean the ground wire (normally white wire) connection on the trailer side of the 7-pin connector. Inspect that the wires inside the trailer side connector are clean and securely fastened. If the vehicle?s 7-way connector socket terminals are deformed or have excessive wear, it will be necessary to replace the truck side connector with part number 23404450.

PIT5530A

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about removing the tinnerman push nuts when installing the accessory Accessory 22" Wheels Regular Production Option Code (SES, SEU, SEY, OR SEZ) or production 22" wheels Regular Production Option Code (RPT or SMI) also during any service requiring wheel removal.

07-08-49-020L

Service Bulletin/Repair Instructions

This informational bulletin provides information for the IPC odometer programming method quick reference guide.

PIC6186F

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that the radio will turn on unwanted after a key cycle when the radio was shut off before the key was turned off. Dealer should communicate to the customer that we apologize for this inconvenience and that General Motors is working on a solution for this concern.

PIP5330A

Service Bulletin/Repair Instructions

PIT5477A

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that may have a squeak, clunk, or knock type noise from the front suspension when hitting bumps. Technician will need to test drive the vehicle to duplicate the concern. Check the upper strut mount area with chassis ears verifies that the noise is noticeable in that area. Technician will replace the jounce bumpers with part number 8457475.

PIT5298A

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician on installing Regular Production Option Code 9L7 Up-fitter Auxiliary Switches. Technician will need to reference the latest version of General Motors Up-fitter Integration Bulletin 110. The information can be found at http://www.gmupfitter.com/ under the "Technical Bulletin" Tab and then "Show all bulletins."

PIT5411G

Service Bulletin/Repair Instructions

This Preliminary Information communication advises the technician that the Human Machine Interface, Radio or Tuner, radio controls, Integrated Center Stack, display, and Media Disc Players are placed on restriction through the General Motors Technical Assistance Center. Dealer will need to contact General Motors Technical Assistance Center for further assistance.

PIT5412B

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that have either the truck or the snowplow's headlights are flickering or inoperative. There may be a diagnostic trouble code B2575 and or a B2699 set in the body control module. Technician will need to contact the snowplow manufacturer for additional information on their headlight changeover system. Technician is to refer to the latest version of the General Motors up-fitter integration bulletin 116 for additional information these circuits. Technician can find this information at http://www.gmupfitter.com/, under the "Technical Bulletin" Tab and then "Show all bulletins."

PIP4138P

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that have a Service Engine Soon Malfunction Indicator Lamp on, engine misfire, and/or engine noise. Technician may find Diagnostic Trouble Codes P0300-P0308. If published Service Information diagnostics does not isolate the cause of this concern technician should check for a worn camshaft lobe and/or lifter roller, a sticking valve, valve leakage, a broken valve spring, and a collapsed active fuel management lifter.

PIP4828C

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that have a rough idle and/or momentary lack of power after cold starting the engine and immediately placing the transmission in gear. Technician should follow published Service Information diagnostics first. Dealer should communicate to the customer this condition is a normal operating characteristic of their vehicle.

PIP5337H

Service Bulletin/Repair Instructions

PIT5507B

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that may have a diagnostic trouble code U0159 set in the instrument panel cluster and /or the body control module. For vehicles equipped with Ultrasonic Park Assist System Regular Production Option Code UD5 or UD7 technician will use Service Programming System to reprogram the Parking Assist Control Module to correct this concern. Technician will need to inspect the front park assist sensors scallops/reliefs molded into the ring if previously replaced. Technician will need to replace the sensor rings with part number 84075328.

10-06-05-002D

Service Bulletin/Repair Instructions

16-NA-244

Service Bulletin/Repair Instructions

This informational bulletin provides information on Diesel Exhaust Fluid (DEF) and the proper use of the DEF system.

PIP5252A

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that the engine may run hot with the snow plow installed. Do not exceed 64 kilometers per hour / 40 miles per hour with a snow plow mounted to the vehicle even if equipped with VYU. The vehicle could overheat and be damaged.

08-08-44-015H

Service Bulletin/Repair Instructions

This informational bulletin provides information on Inappropriate Warranty Claims Submitted for Damaged Radios and IPCs

PIP5021K

Service Bulletin/Repair Instructions

This Preliminary Information communication advises the technician that the Allison LCT1000 Transmission is no longer on restriction through the General Motors Product Quality Center. Dealer can now order part through the normal Customer Care and Aftersales parts process.

99-00-89-019N

Service Bulletin/Repair Instructions

This informational bulletin provides information for the (GWM) and (WPC) on parts return program.

PIT5533

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that have a creak, click, pop, and or crack type noise from the front suspension or front frame area while making tight turns. Technician will need to loosen and then re-torque the four front frame cross member nuts and bolts.

PIT5535

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that have that may have Service Front Camera, Service Lane Departure Warning, and Service Lane Keep Assist Message. Technician may find Diagnostic Trouble Code B1008 Sym 4B set. Technician will need to check the windshield to ensure it is not aftermarket. Technician will also check for anything that may impair the front view camera and ensure the camera is properly mounted.

PIC5492E

Service Bulletin/Repair Instructions

PIC6235

Service Bulletin/Repair Instructions

PIP4912E

Service Bulletin/Repair Instructions

PIT5314A

Service Bulletin/Repair Instructions

PIT5391C

Service Bulletin/Repair Instructions

PIT5481A

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician with additional information on the functionality of Lane Keep Assist. Starting with 2016 model year Lane Keep Assist Regular Production Option Code (UHX) replaced Lane Departure Warning Regular Production Option Code (UFL). Lane Keep Assist is designed to assist the driver in keeping the vehicle from drifting out of a driving lane that has clearly identified markings. The electric power steering provides a gentle steering correction if a lane marking has been crossed and the driver has not actively responded

PIT5510A

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician how to diagnose and repair vehicles that may have fuel gauge that shows empty and the low fuel level indicator is on. Technician will find Diagnostic Trouble Code P2636 will be set in the Engine Control Module. Technician will need to install (Y) Fuel Tank Fill Vent hose. Technician will need to remove the original fuel balance pump line from the pump tube. Technician can now add a new line from the (Y) to the fuel balance pump line.

01-03-10-003N

Service Bulletin/Repair Instructions

This bulletin contains information for the new tires that the vehicle is equipped with and that they are covered by General Motors against defects in material or workmanship under the New Vehicle Warranty (Base Warranty Coverage). For vehicles within this warranty period, defective tires will be replaced on a pro rata adjustment basis according to the published distance-based schedule.

05-03-08-002H

Service Bulletin/Repair Instructions

This informational bulletin provides information to dealership personnel on diagnosis and replacement of shock absorber and strut due to fluid leak.

02-00-89-002P

Service Bulletin/Repair Instructions

This informational bulletin provides information for dealers/technicians on when and how to submit a field product report.

16-NA-364

Service Bulletin/Repair Instructions

This technical bulletin provides a procedure on how to test and perform a clutch learn procedure to correct delayed clutch engagement.

05-00-89-055F

Service Bulletin/Repair Instructions

This warranty administration bulletin provide policy information for GM dealer empowerment program and goodwill procedures.

PIT5326A

Service Bulletin/Repair Instructions

PIT5412A

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician of the snow plow headlamps inoperative after switching from the factory headlamps to the snowplow headlamps. There may be a diagnostic trouble code B2575 and or a B2699 set in the body control module. Technician is to refer to the latest version of the General Motors up-fitter integration bulletin 116 for additional information these circuits.

PIC6216B

Service Bulletin/Repair Instructions

PIE0382A

Service Bulletin/Repair Instructions

This engineering information bulletin ends the need for information from the field on vehicles that have the condition of the Air bag light illuminated and SIR codes set within the SIR module.

PIP5446

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that have a Harsh Shift 1/2 and 2/3 and Sputter Applying Throttle Between 0 and 30%, Rough idle. Technician may find Diagnostic Trouble Codes P0101, P0171, P0172, P0174, and or P0175. Technician should inspect for cast flashing near the Mass Air Flow sensor as seen below.

PIT5288E

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that may have any of these concerns remote keyless entry, passive Entry and Start Inoperative, No Fob detect message on driver information center, service tire pressure system, no audio, touch screen Inoperative, Steering Wheel Controls Inoperative, Service Stabilitrak, rear power windows inoperative, rear wiper inoperative, and or a dead battery. Technician may find Diagnostic Trouble Codes B3101, B144C, C0710, C0544, U1548, U1549, U154A, U0151, U0126, U0415, U0077, U0028 and/or U0029. Technician should inspect the left instrument panel for the wire harness being pinched. Technician will need to repair the wire harness and reroute the wire harness.

PIT5341B

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about owners that want the auto door lock disabled. There is no avalible setting or Body Control Module calibration to turn off the auto door locks.

PIT5438C

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician on how to diagnose and repair vehicles that have a click, rattle or a squeak nose coming from the dash. Technician will use Service Information to locate the Accessory AC and DC Power Control Module located to the right of the steering column. Remove the power inverter module and apply two sided tape to the module bracket to insulate it from the mount. The instrument panel accessory bezel will also need to be removed. Apply flocking tape to the instrument panel accessory bezel retainers. Also the instrument panel extension will need to be removed. Apply foam tape around connectors located under grill to prevent them from rattling on grill. Apply flocking tape to the instrument panel extension retainers and apply a strip of foam tape along the edge of the grill to isolate the grill from the dash.

PIT5517A

Service Bulletin/Repair Instructions

This Preliminary Information communicates New model features of the 2016 and 2017 Silverado and Sierra eAssist.

PIT5519B

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that have a poor Heater-Vent-Air Conditioning air flow from the passenger side far right dash vent when compared to the other dash vents. Technician will need to remove the Heater-Vent-Air Conditioning air distributor duct. Technician can now cut out the portion of the deflector to increase air flow.

PIT5530

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about removing the tinnerman push nuts when installing the accessory 22" 6-Spoke Split Chrome Wheels Regular Production Option Code (SEU) or during any service requiring wheel removal.

PIE0359A

Service Bulletin/Repair Instructions

This engineering information bulletin is ending the need for information on vehicles with the condition of Vehicle Crank with No Start or Stalling with DTC P0011 and/or P00C6 Set.

PIT5354A

Service Bulletin/Repair Instructions

This Preliminary Information communication advises the technician how determine if the vehicle is equipped with wireless fidelity. Technician should check the Regular Production Option Code list for (VV4).

PI1286B

Service Bulletin/Repair Instructions

This preliminary informational bulletin adds the 2016 model year to repair information to correct a customer concern of the hood fluttering, vibrating or displaying visible motion at highway speeds or over rough road surfaces.

PIT3099N

Service Bulletin/Repair Instructions

PIT5434A

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician only to provide additional tips when diagnosing a front heated seat concern and is not meant to be a diagnostic flow chart or replace Service Information. Always, perform and refer to Service Information for the latest diagnostic information and procedures. Trucks equipped with heated and cooled seats Regular Production Option Code (KB6), may comment on any of the following front heated seat concerns. Condition 1, a front heated seat (back and/or cushion) is inoperative. Technician should diagnosis each affected seat heater individually. Technician should test all four circuits Power, Ground, Control (from Body Control Module) and Heating Element Supply Power. The Power, Ground, Control (from Body Control Module) can easily be checked by starting the engine and turn on the cooled seat. When the cooled seats are turned on the blower in each seat back and cushion will turn on at that point technician will be able to hear the blower moving. The heating element supply power circuit can be test by disconnecting the affected heating element and connect a voltmeter across the heating element supply power and ground circuit. Then start the engine and turn on the heated seat, the blower will supply system voltage on the element supply power circuit for 1 to 2 seconds. With the heated seat element disconnected, use an ohmmeter to measure the resistance of the heating element. If all of the above steps check ok or the heating element resistance is close to the approximate spec, reconnect all disconnected connectors. Connect a voltmeter across the affected heated seat element connectors supply power and ground circuits back probing the connector. Then check the resistance of the heating element. The resistance should be close to the same resistance as when testing with the connector unplugged. Now check the voltage with the engine running and the heated sets on high. Condition 2, the front heate

PIT5529

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that have Trailer connection not recognized or ?Check Trailer wiring? or ?Service Trailer Brake? message. Technician may find Diagnostic Trouble Codes C1112, C1113, C1114, C111B, U1556, and/or U1505. Technician will need to inspect the Trailer Brake Power Module connector for corroded terminals and replace as necessary.

16-NA-014

Service Bulletin/Repair Instructions

Delayed Engagement After Sitting With Engine Off - Torque Converter Fluid Drain Back

02-06-01-027D

Service Bulletin/Repair Instructions

This informational bulletin provides information on higher then expected oil consumption.

16-NA-382

Service Bulletin/Repair Instructions

This informational bulletin provides information to dealership personnel regarding formulation of a lighter variant paint being made available in order to match the paint on trucks exhibiting a lighter color due to mis-application at the plant.

PIP5337G

Service Bulletin/Repair Instructions

PIT5501D

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician on the steps to diagnosis and repair steering that feels loose or has excessive play. This concern could be caused by the Pitman Shaft Over-Center Preload Adjustment becoming misadjusted. Technician will need to replace the steering gear pitman arm shaft with an updated design.

PIP5163B

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about engine block that have a possible cylinder bore damage, scoring or out of round as the possible cause of engine oil consumption, misfire, cylinder leakage or blow by. Technician will need to inspect the engine for Cylinder damage or scoring, an out of round cylinder bore, Dirt intrusion, and Catalytic Converter failure.

PIP5437A

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that have harsh concerns. Technician are advised to use GDS2 software to confirm which shift is causing the concern. On low mileage vehicles technician are instructed to perform a drive learn procedure. On higher mileage vehicles technicians are instructed to remove the transmission fluid pan and inspect for debris. If debris is found technicians should disassemble and inspect for root cause of the concern and repair the transmission as needed. If no debris is found technicians are advised to replace the valve body.

PIP5442

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that have an exhaust leak, noisy exhaust, or noise mid-vehicle. Technician will need to check for an unseated pipe to pipe mid-joint connection. Technician will need to install new exhaust band.

11-00-89-004B

Service Bulletin/Repair Instructions

This warranty administration bulletin provide policy information on the change in product field action customer reimbursement procedure.

PIE0388

Service Bulletin/Repair Instructions

This engineering informational bulletin is requesting information from the field on vehicles that have the condition of a MIL or a engine misfire due to a loose spark plug wire.

06-08-64-001D

Service Bulletin/Repair Instructions

This Informational bulletin describes warranty part reviews where door glass had chips or scratches.

16-NA-107

Service Bulletin/Repair Instructions

This Technical Bulletin provides a fix to reprogram the radio for vehicles that may experience any of the following conditions: DTC U0184 Set, Radio Inoperative, Blue Screen, AM Clipping Noise, HD On/Off Status Not Retained in Stations, Time Lag on Transitions, No Audio with Internal Amp, Park Assist Symbol Position Wrong in Rear View Camera

01-03-10-003M

Service Bulletin/Repair Instructions

This bulletin contains information for the new tires that the vehicle is equipped with and that they are covered by General Motors against defects in material or workmanship under the New Vehicle Warranty (Base Warranty Coverage). For vehicles within this warranty period, defective tires will be replaced on a pro rata adjustment basis according to the published distance-based schedule.

PIP5437

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that have harsh shifts concerns. Technicians will use Global Diagnostic System 2 software to confirm which shift is causing the concern. On low mileage vehicles technician are instructed to perform a drive learn procedure. On higher mileage vehicles technicians are instructed to remove the transmission fluid pan and inspect for debris. If debris is found in the pan, technicians should disassemble and inspect for root cause of the concern and repair the transmission as needed. If no debris is found technicians are advised to replace the valve body.

00-03-10-003V

Service Bulletin/Repair Instructions

11-08-49-001T

Service Bulletin/Repair Instructions

PIT5389B

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicle that may have an OnStar system that has progression tones when pressing the blue or red button. Technician will need to contact General Motors Technical Assistance Center with the scan tool data from the OnStar system.

04-06-04-051E

Service Bulletin/Repair Instructions

This informational bulletin provides information for maintenance cleaning of the fuel injectors.

04-06-04-051D

Service Bulletin/Repair Instructions

This informational bulletin provides information for maintenance cleaning of the fuel injectors.

03-06-04-017J

Service Bulletin/Repair Instructions

This Informational Bulletin provides information on available Diesel Fuel Additives.

PIC6177B

Service Bulletin/Repair Instructions

This Preliminary Information communication provides the technician with information on vehicles with navigation radio Regular Production Option Code IO6 or UY4 that defaults to West Virginia instead of Virginia on a manual entry. General Motors engineering is currently working on a solution for this concern.

PIC6186E

Service Bulletin/Repair Instructions

PIP5382F

Service Bulletin/Repair Instructions

This Preliminary Information communication advises the technician that generation 5 engines with Regular Production Option Code L83, L86, or LV3 may have an oil consumption concern were one quart in 2000 miles is being used. Dealer will confirm oil level was properly checked per Owner?s Manual, and check the bolt torque on the Valve Lifter Oil Manifold Assembly, before you contacting General Motors Product Quality Center.

PIP5370A

Service Bulletin/Repair Instructions

040604051D

Service Bulletin/Repair Instructions

This informational bulletin provides information for maintenance cleaning of the fuel injectors.

PIP5211F

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician the steps needed to diagnose and repair vehicles with a rough idle and/or vibration at idle in Drive. This condition will not be present in Park, or Neutral. This concern may be caused by ground out within the one or both engine mounts. Technician will use CH-51450-A (Pico Oscilloscope) to measure the vibration disturbance. If the vibration concern is E1.5 in the horizontal / lateral direction with Pico sensor mounted in seat track as indicated ? continue with steps to reduce the amplitude of the vibration by adding spacers in key locations to reduce ground out within the engine mounts. The 6.2L engine has a characteristic E1 which can be felt, and may be described as a lopey idle. Do not confuse 6.2L E1 characteristic (not caused by mount ground-out), with E1.5 normal idle characteristics being transmitted into the truck via ground-out thru the engine mounts. If measuring high at the seat track 12 mg or greater; replacement of the engine mounts should help reduce the amplitude of the vibration. If the disturbance measures at the seat track as E1.5 lateral in the range of approximately 2.5 - 8 mg using a tri-axis sensor. Then place tri-axis Pico sensor on the inboard seat track forward-most location to record measurement of the rough idle vibration concern. With the Heater-Vent-Air Conditioning on perform several short heavy launch events from stop to stop to bring the temperatures back up while attempting to re-create the rough idle vibration in Drive with Pico sensor placed on inboard seat track; while the vibration is active ? Record Pico reading. This method seems to provide better results than extended test drives. If the Pico reading for E1.5, with vibration active, at specified seat track location measures close to 2mg or less use Service Information to diagnose rough idle / vibration. If the Pico reading for E1.5, with vibration active, at the inboard forward seat track l

16NA125

Service Bulletin/Repair Instructions

This informational bulletin provides information to replace the propeller shaft if technicians find a broken propeller shaft or U-joint due to different causes.

PIC6201A

Service Bulletin/Repair Instructions

This Preliminary Information communication provides the technician with the steps needed to diagnose and repair a vehicle with Wi-Fi or Bluetooth inoperative or poor performance concern. Technician will need to obtain data from Global Diagnostics Services 2 and call General Motors Technical Assistance Center for further assistance. Technician should be advised that concern only applies to OnStar Wi-Fi Regular Production Option Code (VV4) and Bluetooth Regular Production Option Code (UPF).

PIT5236H

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that have a Diagnostic Trouble Code B101D stored in Telematics Communication Interface Control Module. Technician will use Global Diagnostic System 2 to review the Firmware Over-the-Air version and the OnStar Customer Identifier and contact General Motors Technical Assistance Center for further assistance.

150603002D

Service Bulletin/Repair Instructions

Original Equipment Batteries Part Number and ACDelco Replacement Battery Approved Warranty Part Numbers

150603002C

Service Bulletin/Repair Instructions

This informational bulletin provides information on approved warranty part numbers for original equipment batteries

16NA355

Service Bulletin/Repair Instructions

this informational bulletin provides Information on Using MyBuick, MyCadillac, MyChevrolet, and MyGMC Phone Applications to Control GM Accessory Remote Start Kits.

PIT5307E

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that may have a service engine soon malfunction indicator lamp, antilock braking system malfunction indicator lamp, service suspension system message, misfire, hesitation, no crank, heater-vent-air conditioning inoperative. Technician may find F11UA, F104UA, F35UA, and or F60UA blown. Technician should inspect the engine harness near the vacuum pump pulley to be chafing. Technician will need to reroute the wire harness and repair and damaged wires.

030604017J

Service Bulletin/Repair Instructions

This Bulletin has been Revised to add the 2017 Colorado, Cruze, Canyon, Chevrolet & GMC Light/Medium Duty Trucks. Please discard Corporate Bulletin Number 03-06-04-071I

PIC6216A

Service Bulletin/Repair Instructions

PIP5337F

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician on the step to diagnose and repair the vehicles that may have a shake or shudder during light throttle acceleration, between 30 and 65 mph steady state driving. Also shudder feeling that may be described as driving over rumble strips or rough pavement. Technician will drive the vehicle and monitor the torque converter clutch slip. The torque converter clutch slip speed should be 10 rpm or less also note if the shudder takes place during torque converter clutch apply. If the torque converter clutch slip speed is in the range of 10 RPM or less the condition is possibly related to engine performance. If the shudder is only present in 4 cylinder mode and torque converter clutch slip is 10 rpm or less deem the shudder concern normal characteristic of Active Fuel Management. If the slip speed is beyond 10 rpm or there is shudder during torque converter clutch apply the torque converter will need to be replaced. Also flush the cooler lines and cooler using DT-45096 transmission oil cooling system flush and flow test tool.

16NA100

Service Bulletin/Repair Instructions

This technical bulletin provides a procedure for replacing the fuel tank due to the mold flashing on the check valve causing it to fill the fuel tank.

PIC5891D

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that the voice recognition is inoperative. Technician will need to toggle through all languages then back to the desired language.

PIE0383

Service Bulletin/Repair Instructions

This engineering informational bulletin is requesting information from the field on vehicles that have the condition of a check trailer message displayed but there is no trailer connected.

PIT5513A

Service Bulletin/Repair Instructions

This Preliminary Information communication advises the technician that the A4 Hybrid/EV battery Pack, A28 Generator Battery Disconnector Relay, K114B Hybrid/EV Powertrain Control Module, and G14 Drive Motor Generator Battery Cooling Blower has been placed on parts restriction by General Motors Technical Assistance Center. Dealer will need to contact General Motors Technical Assistance Center for further assistance.

PIT5526

Service Bulletin/Repair Instructions

This Preliminary Information communication advises the technician that the Starter Generator has been placed on parts restriction by General Motors Technical Assistance Center. Dealer will need to contact General Motors Technical Assistance Center for further assistance.

16NA212

Service Bulletin/Repair Instructions

This informational bulletin provides the technicians ways to graph the exhaust temperature during a DPF regen or fluid quality test.

PIP5432

Service Bulletin/Repair Instructions

This Preliminary Information communication advises the technician that the Generator Control Module has been placed on parts restriction by General Motors Technical Assistance Center. Dealer will need to contact General Motors Technical Assistance Center for further assistance.

030603004S

Service Bulletin/Repair Instructions

This warranty administration bulletin provides policy information on the requirements for battery testing and warranty replacements.

030603004T

Service Bulletin/Repair Instructions

Battery Testing and Warranty Replacement Requirements (North America ONLY)

040089015N

Service Bulletin/Repair Instructions

This warranty administration bulletin provide policy information on required operating procedures.

150601002E

Service Bulletin/Repair Instructions

This technical bulletin provides a procedure to repair the valve lifter oil manifold and/or lifters to correct the customers concern of engine misfire, ticking noise and/or MIL on.

080730026D

Service Bulletin/Repair Instructions

PIP5429

Service Bulletin/Repair Instructions

PIT5232C

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician the steps to diagnose and repair the concern of the display is showing 32° F (0° C) after a battery or reprogramming a module. The outside temperature will begin to update if driven above 20 mph for at least 5 minutes. If the vehicle speed drops below 20 mph, the timer will reset and the display will stop updating. Once the display starts to update it may take several more minutes of driving above 20 mph for the display to fully update. Also if the vehicle is shut off for more than 8 hours the display will update when the ignition is turned on.

050604022N

Service Bulletin/Repair Instructions

This informational bulletin provides information on the top tier fuels that are recommended in GM vehicles.

090089002N

Service Bulletin/Repair Instructions

This informational bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles before sold (prepping) to the customer.

100844006D

Service Bulletin/Repair Instructions

This Informational Bulletin provides information for customers to report Missing or Inaccurate navigation Radio Map Disc information.

140089004C

Service Bulletin/Repair Instructions

The information in this bulletin details the proper configurations for the ignition key, fob, key tags and key rings and applying a QR code sticker or barcode sticker to a key fob.

PIC6186D

Service Bulletin/Repair Instructions

PIP5088E

Service Bulletin/Repair Instructions

This Preliminary Information communication advises the technician that the parts restriction has ended on the 6.6L Duramax engine Regular Production Option Code (LML/LGH) part number 12638502. Dealer can now order parts through the normal Customer Care and Aftersales parts process.

00-03-10-003U

Service Bulletin/Repair Instructions

05-08-44-024E

Service Bulletin/Repair Instructions

This informational bulletin provides information on return or reimbursement of customer owned CDs, DVDs or Navigation Discs .

07-00-89-037J

Service Bulletin/Repair Instructions

This warranty administration bulletin provide policy information for courtesy transportation and roadside assistance programs.

08-08-44-029G

Service Bulletin/Repair Instructions

This warranty administration bulletin provide policy information on warranty and policy exchange program for electronic products for U.S. and Canada dealers only.

09-00-89-008C

Service Bulletin/Repair Instructions

This Warranty Admin bulletin provides retail and wholesale service personnel with the policies/procedures and the warranty transaction submission procedures that support the Personal Property Damage process.

09-00-89-016E

Service Bulletin/Repair Instructions

This warranty nonadministrative bulletin provides information on the proper use of the labor op 0600014.

11-00-89-005J

Service Bulletin/Repair Instructions

This warranty administration bulletin provides information on Goodwill Tools, Customer Enthusiasm, and Policy Guidelines.

02-08-98-002G

Service Bulletin/Repair Instructions

This informational bulletin provides information on new tools used for the Hem Flanges and how to repair and seal the flanges when the repairs are done.

08-08-44-015G

Service Bulletin/Repair Instructions

This informational bulletin provides information on Inappropriate Warranty Claims Submitted for Damaged Radios and IPCs

16-NA-156

Service Bulletin/Repair Instructions

This informational bulletin provides information on what vehicles need what model HMI modules due to some of the build differences in the vehicles.

PIE0380

Service Bulletin/Repair Instructions

01-00-89-010L

Service Bulletin/Repair Instructions

This informational bulletin provides information on comebacks prevention information and using customer concern verification sheets (CCVS).

PI0653D

Service Bulletin/Repair Instructions

This preliminary informational bulletin was created to inform Service Agents or Dealers, they may be charged back for parts and labor due to the turbo-chargers are being returned to the Warranty Parts center damaged, improperly assembled or missing parts and advising to properly package the complete turbochargers. (New models and RPOs added)

07-08-49-020K

Service Bulletin/Repair Instructions

This informational bulletin explains the programming method quick reference guide for the IPC Odometer.

16-NA-306

Service Bulletin/Repair Instructions

This technical bulletin provides a procedure to replace the Homelink transmitter to correct the customers concern of the garage door wont open from far distances.

01-03-10-003L

Service Bulletin/Repair Instructions

This GM of Canada New Vehicle Tire Warranty Program and GWM Transaction Submission Information Bulletin provides information for the new tires that the vehicle are equipped with and that they are covered by General Motors against defects in material or workmanship under the New Vehicle Warranty (Base Warranty Coverage) and for vehicles within this warranty period, the defective tires will be replaced on a pro rata adjustment basis. It also provides GWM Transaction information.

PIE0370A

Service Bulletin/Repair Instructions

This engineering informational bulletin is ending the need of information from the field on vehicles with the condition of a rattle noise from the second row seat.

16-NA-042

Service Bulletin/Repair Instructions

This informational bulletin provides information on GM offering the Android Auto feature upgrade for 2016 and 2017 model year vehicles and how to proceed with reprogramming the vehicles to include this application for use.

PIE0362A

Service Bulletin/Repair Instructions

This engineering information bulletin annouces the end for the need for information from the field and to refer dealers to normal diagnostics.

05-00-89-072D

Service Bulletin/Repair Instructions

This informational Bulletin provides Do's and Don'ts for maximizing gasoline engine fuel economy, other various tips and a list of websites for additional information.

PIE0376

Service Bulletin/Repair Instructions

This engineering informational bulletin is requesting information from the field on vehicles with the condition of a check engine light illuminated and a DTC of P0751, in addition the vehicles have less then 5,000 miles.

16NA241

Service Bulletin/Repair Instructions

THIS TECHNICAL BULLETIN PROVIDES A PROCEDURE TO CHECK THE CYLINDERS FOR DAMAGED PISTONS AND DETERMINE IF THE USE OF AFTERMARKET CALIBRATIONS OR PERFORMANCE PARTS MAY BE THE CAUSE.

16NA043

Service Bulletin/Repair Instructions

THIS INFORMATIONAL BULLETIN PROVIDES THE CORRECT INFORMATION THAT IS NEEDED TO CORRECTLY KNOW WHAT TPM SENSOR IS NEEDED TO BE INSTALLED ON VEHICLES IF THERE IS ACCESSORY WHEELS INSTALLED AND WHO TO CONTACT WHEN THE ACCESSORY WHEELS WILL NOT LEARN THE TPM'S TO THE VEHICLES.

PIT5074J

Service Bulletin/Repair Instructions

THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT THE USE OF J-35616-64B TERMINAL TEST PROBE, REPLACEMENT TERMINALS, AND TERMINATED LEADS. THE J-35616-64B IS THE LATEST TEST PROBE RELEASED FOR CHECKING TENSION OR PROBING THE .64 SERIES TERMINALS. THE TEST PROBE TERMINAL HAS BEEN RELEASED IN THE TERMINAL REPAIR KIT (J-38125-620H) LOCATED IN LEAR TRAY 7 PART NUMBER 963716-2. THERE ARE 5 TERMINATED LEADS IN A PACKAGE PART NUMBER IS 13505346, WHICH CAN BE ORDERED THROUGH YOUR NORMAL GENERAL MOTORS CUSTOMER CARE AND AFTERSALES PARTS CHANNEL

PI1394A

Service Bulletin/Repair Instructions

THIS INFORMATIONAL BULLETIN PROVIDES ADDITIONAL INFORMATION ON HOW TO INSTALL PISTONS AND SUGGEST WHAT TOOLS TO USE.

PIT5411F

Service Bulletin/Repair Instructions

THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN THAT THE HUMAN MACHINE INTERFACE, RADIO OR TUNER, RADIO CONTROLS, INTEGRATED CENTER STACK, DISPLAY, AND MEDIA DISC PLAYERS ARE PLACED ON RESTRICTION THROUGH THE GENERAL MOTORS TECHNICAL ASSISTANCE CENTER. DEALER WILL NEED TO CONTACT GENERAL MOTORS TECHNICAL ASSISTANCE CENTER FOR FURTHER ASSISTANCE.

PIT5403B

Service Bulletin/Repair Instructions

THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN WITH THE STEPS TO DIAGNOSIS AND REPAIR VEHICLES WITH VARIOUS HANDLING, VEHICLE DYNAMICS CONCERNS, NOISES FROM THE SUSPENSION OR UNDERBODY, OR ISSUES RELATED TO DAMAGED SUSPENSION COMPONENTS. BEFORE ANY IN-DEPTH DIAGNOSTICS ARE PERFORMED, BE AWARE THAT VARIOUS ISSUES COULD OCCUR IF THE VEHICLE HAS BEEN MODIFIED AND INFORM THE CUSTOMER THE CONDITIONS NOTED MAY NOT BE COVERED UNDER WARRANTY. TECHNICIAN WILL INSPECT FOR INSTALLED AFTERMARKET SUSPENSION COMPONENTS. ALSO INSPECT FOR IMPROPERLY ADJUSTED TORSION BARS.

PI0388F

Service Bulletin/Repair Instructions

THIS PRELIMINARY INFORMATIONAL BULLETIN PROVIDES A PROCEDURE TO REPOSITION THE FRONT SEAT BELT LATCH PLATE FOR CONCERNS REGARDING THE SEAT BELT WEBBING OR LATCH PLATE COMING TWISTED.

PIP4786C

Service Bulletin/Repair Instructions

THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT VEHICLES THAT MAY HAVE LOW OIL PRESSURE MESSAGE. TECHNICIAN MAY ALSO FIND A DIAGNOSTIC TROUBLE CODE P0521 IN THE ENGINE CONTROL MODULE. TECHNICIAN SHOULD FOLLOW ALL PUBLISHED SERVICE INFORMATION DIAGNOSIS. WHEN USING A SCAN TOOL IF THE OIL PRESSURE IS LOW BUT THE OIL PRESSURE AT THE OIL FILTER HOUSING IS CORRECT, TECHNICIAN SHOULD INSPECT THE VALVE LIFTER OIL FILTER FOR DEBRIS/SLUDGE THAT COULD BE RESTRICTING OIL FLOW TO THE OIL PRESSURE SENSOR. TECHNICIAN SHOULD REMOVE THE VALVE LIFTER OIL FILTER AND CLEAN IT. IF THE VALVE LIFTER OIL FILTER CANNOT BE CLEANED REPLACE IT.

030603004R

Service Bulletin/Repair Instructions

THIS INFORMATIONAL BULLETIN PROVIDES INFORMATION ON HOW TO TEST A BATTERY AND WHAT IS NEEDED TO WARRANTY A BATTERY.

140089004B

Service Bulletin/Repair Instructions

THIS INFORMATIONAL BULLETIN PROVIDES INFORMATION FOR IGNITION KEY, FOB, KEY TAGS AND KEY RINGS CONFIGURATION FOR VARIOUS VEHICLES AND APPLYING A QR CODE STICKER OR BARCODE STICKER TO THE FOB.

16NA249

Service Bulletin/Repair Instructions

THIS INFORMATIONAL BULLETIN EXPLAINS A POSSIBLE NORMAL WHINING NOISE FROM THE BALANCE SHAFT CHAIN IF THE VEHICLE HAS LESS THAN 10,000 MILES ON IT.

PIP5373A

Service Bulletin/Repair Instructions

THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES THE TECHNICIAN WITH STEPS ON HOW TO PROGRAM AN ENGINE CONTROL MODULE WHEN GETTING A SERVICE PROGRAMMING SYSTEM ERROR CODE E4491 OR E4423. IN SOME CASES TECHLINE CUSTOMER SUPPORT CENTER MAY NEED TO BE CONTACTED TO RESOLVE THE ISSUE.

070898001B

Service Bulletin/Repair Instructions

THIS INFORMATIONAL BULLETIN PROVIDES INFORMATION ON GM DOES NOT APPROVE THE USE OF CLIPPING TO REPAIR COLLISION DAMAGE TO VEHICLES. GM HAS NOT TESTED OR VALIDATED A CLIPPED VEHICLE REPAIR; THEREFORE, GM CANNOT ENDORSE THIS TYPE OF REPAIR OR CONFIRM THE CRASH PERFORMANCE DURING A SUBSEQUENT COLLISION.

16NA246

Service Bulletin/Repair Instructions

THIS INFORMATIONAL BULLETIN PROVIDES INFORMATION ON LOCATING AND RECONNECTING AIRBAG CONNECTORS THAT ARE NOT FULLY SEATED TO CORRECT A CUSTOMER CONCERN OF AN AIRBAG WARNING LAMP ILLUMINATED, OR ONE, OR MORE, AIRBAG DTC(S) SET.

000601012F

Service Bulletin/Repair Instructions

THIS INFORMATIONAL BULLETIN PROVIDES INFORMATION TO GM DEALERS ON THE CORRECT CLEANING METHODS WHEN CLEANING ENGINE GASKET SEALING SURFACES.

030604017I

Service Bulletin/Repair Instructions

THIS INFORMATIONAL BULLETIN EXPLAINS THE USE OF DIESEL FUEL ADDITIVES IN AN ENGINE, ARE NOT REQUIRED UNLESS THE CUSTOMER DESIRES ADDITIVES TO PREVENT FUEL CONCERNS DEPENDING ON FUEL OR TEMPERATURE RELATED CONDITIONS.

110849001S

Service Bulletin/Repair Instructions

THIS TECHNICAL BULLETIN PROVIDES A PROCEDURE TO REMOVE THE TRANSPORT MODE ON MESSAGE DISPLAYED IN THE DIC DUE TO VEHICLES SHIPPED OVER LONG DISTANCES OUTSIDE THE U.S. AND CANADA.

16NA242

Service Bulletin/Repair Instructions

THIS TECHNICAL BULLETIN PROVIDES DIAGNOSTIC TIPS TO HELP CORRECT MULTIPLE CONCERNS REGARDING THE USB PORT BEING INOPERATIVE OR UNABLE TO PLAY MUSIC THROUGH THE USB PORT.

000601026I

Service Bulletin/Repair Instructions

THIS INFORMATIONAL BULLETINS PROVIDES INFORMATION ON THE INTAKE MANIFOLD INSPECTION/REPLACEMENT AFTER SERVERE INTERNAL ENGINE DAMAGE.

00-06-01-026H

Service Bulletin/Repair Instructions

This informational bulletin provides information on intake manifold inspection/replacement after severe internal engine damage.

16-NA-223

Service Bulletin/Repair Instructions

This informational bulletin provides information on installing the correct tires for vehicles with the condition of under hard acceleration at higher speeds, the traction control light will flash. Or, they may come in for ABS or general handling/braking concerns.

00-03-10-006M

Service Bulletin/Repair Instructions

THIS INFORMATIONAL BULLETIN PROVIDES GUIDANCE TO GM DEALERS WHEN USING GM APPROVED TIRE FORCE VARIATION MEASUREMENT EQUIPMENT.

16-NA-212

Service Bulletin/Repair Instructions

THIS INFORMATION BULLETIN PROVIDE INFORMATION ON A NEW WAY TO LOOK AT NOX SENSOR READINGS AND EXHAUST TEMPERATURE DURING A DPF REGENERATION OR A REDUCTANT FLUID QUALITY TEST.

16-NA-204

Service Bulletin/Repair Instructions

THIS INFORMATIONAL BULLETIN IS A SUPPLEMENT TO THE DURAMAX DIESEL COOLANT SYSTEM FILL AND HEAD GASKET REPLACEMENT PROCEDURE FOUND IN THE SERVICE INFORMATION.

16-NA-100

Service Bulletin/Repair Instructions

THIS TECHNICAL BULLETIN PROVIDES A PROCEDURE ON THE CHECK VALVE INTERNAL TO THE FUEL TANK DUE TO GAS TANK IS HARD TO FILL.

PIT5501B

Service Bulletin/Repair Instructions

THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ON THE STEPS TO DIAGNOSIS AND REPAIR STEERING THAT FEELS LOOSE OR HAS EXCESSIVE PLAY. THIS CONCERN COULD BE CAUSE BY AN INCORRECT PITMAN SHAFT OVER-CENTER PRELOAD ADJUSTMENT. TECHNICIAN WILL PERFORM A STEERING GEAR PITMAN SHAFT OVER-CENTER PRELOAD ADJUSTMENT PROCEDURE. TECHNICIAN WILL REMOVE THE STEERING GEAR. THE STEERING GEAR PITMAN SHAFT LASH ADJUSTER NUT WILL NEED TO BE LOOSENED. TURN THE STEERING GEAR PITMAN SHAFT LASH ADJUSTER SCREW COUNTERCLOCKWISE UNTIL FULLY EXTENDED. TURN THE STEERING GEAR PITMAN SHAFT LASH ADJUSTER SCREW CLOCKWISE ONE FULL TURN. ROTATE THE STEERING GEAR INPUT SHAFT FROM STOP TO STOP USING A SOCKET DESIGNED FOR THE INPUT SHAFT GEOMETRY, OR CROWS FOOT WITH RATCHET WHILE COUNTING THE NUMBER OF TURNS. STARTING AT EITHER STOP, TURN THE STEERING GEAR INPUT SHAFT BACK HALF THE TOTAL NUMBER OF TURNS COUNTED PREVIOUSLY. THIS IS THE CENTER POSITION OF THE STEERING. ENSURE THE STEERING GEAR PITMAN SHAFT IS CENTERED. THE FLAT ON THE STEERING GEAR INPUT SHAFT SHOULD BE FACING UPWARD AND PARALLEL WITH THE STEERING GEAR SIDE COVER. ALSO THE MASTER SPLINE ON THE STEERING GEAR PITMAN SHAFT IS IN LINE WITH THE STEERING GEAR PITMAN SHAFT LASH ADJUSTER SCREW. USE A TORQUE WRENCH ON THE STEERING GEAR INPUT SHAFT TO ROTATE THE STEERING GEAR INPUT SHAFT 300 DEGREES FROM EACH SIDE OF THE CENTER OF THE INPUT SHAFT. THE INPUT SHAFT MUST ROTATE SMOOTHLY AND MUST NOT STICK OR BIND. RECORD THE AVERAGE TURNING TORQUE FROM -300 TO +300 DEGREE SWEEP.

PIP5094A

Service Bulletin/Repair Instructions

THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN THAT ,WHEN TESTING ANY CIRCUIT FOR OPEN OR RESISTANCE, IT IS IMPERATIVE THAT ALL RELATED TERMINAL PIN FIT AND TENSION BE CHECKED WHEN THE TEST STEPS REQUIRE DISCONNECTION OF THE CONNECTOR OR COMPONENT, PRIOR TO ANY COMPONENT REPLACEMENT. ALWAYS USE THE RECOMMENDED TERMINAL TEST TOOL DURING THESE TESTS.

16-NA-182

Service Bulletin/Repair Instructions

THIS INFORMATIONAL BULLETIN PROVIDES INFORMATION ON NEW SOFTWARE BEING AVAILABLE TO CORRECT A FIRM 3-2 DOWNSHIFT AT LIGHT OR HEAVY THROTTLE.

PIT5277C

Service Bulletin/Repair Instructions

No Audio Except Chime Distorted Or Inoperative Rear Camera -No Audio- Displayed On Audio Page In DIC.

09-06-04-026M

Service Bulletin/Repair Instructions

This informational bulletin provides information on identifying non-GM (aftermarket) engine calibrations for gasoline engines using Tech 2 or GDS 2.

99-08-51-007G

Service Bulletin/Repair Instructions

This informational bulletin updates General Motor's position on refinishing aluminum wheels. GM does not endorse any repairs that involve welding, bending, straightening or re-machining. Only cosmetic refinishing of the wheel's coatings, using recommended procedures, is allowed.

16-NA-108

Service Bulletin/Repair Instructions

This technical bulletin provides a procedure to reprogram the radio to correct a customer concern of buzz or static noise from radio audio speakers, android auto connection issues, intermittent black screen or Sirius XM reverts to XM1 channel intermittently caused by to the current software calibration within the radio.

03-03-10-007J

Service Bulletin/Repair Instructions

This informational bulletin provides information on the temporary tire flat spotting condition.

PI0592D

Service Bulletin/Repair Instructions

This informational bulletin provides information on service programming system (SPS) errors.

PIE0365

Service Bulletin/Repair Instructions

This engineering information bulletin is requesting information from the dealers on a customer concern that one of the USB ports is not charging, allowing data to transfer.

10-00-89-005F

Service Bulletin/Repair Instructions

This informational bulletin provides warranty policy information on revised wiring repair labor operations and required additional information.

12-08-132-001D

Service Bulletin/Repair Instructions

This informational bulletin provides warranty information on accessory power outlet and trailer lighting fuse replacement.

PIE0353A

Service Bulletin/Repair Instructions

This engineering information bulletin announces the end for need for information on shake or shudder on light throttle acceleration or steady state cruise from the field.

SB-02-07-30-029Z

Service Bulletin/Repair Instructions

THIS INFORMATIONAL BULLETIN PROVIDE INFORMATION ON THE PRODUCT QUALITY CENTER (PQC) ASSEMBLY REPLACEMENT PROCESS.

SB-16NA-131

Service Bulletin/Repair Instructions

THIS INFORMATIONAL BULLETIN PROVIDES INFORMATION ON VEHICLES DESIGNED TO OPERATE ON GASEOUS FUELS.

PIC-5374-D

Service Bulletin/Repair Instructions

THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN ON THE STEPS TO DIAGNOSE AND REPAIR THE CONCERN OF RECEIVING FREQUENT "OFF ROUTE" MESSAGES WHILE FOLLOWING TURN BY TURN (TBT) ROUTE NAVIGATION. THE TECHNICIAN IS PROVIDED INSTRUCTIONS FOR RESETTING THE VEHICLE COMMUNICATION INTERFACE MODULE FOR THIS CONCERN.

PIC5374D

Service Bulletin/Repair Instructions

PIP5189B

Service Bulletin/Repair Instructions

THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN ON THE STEPS TO DIAGNOSE AND REPAIR THE CONCERN OF BLACK SMOKE WHEN STARTING THE VEHICLE AFTER SITTING.

PIT-5401-F

Service Bulletin/Repair Instructions

THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN ON THE STEPS TO DIAGNOSE AND REPAIR THE CONCERN OF THE RADIO IS INOPERTIVE. NEW SOFTWARE HAS BEEN RELEASED TO CORRECT THIS CONCERN.

PIT5401F

Service Bulletin/Repair Instructions

THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN ON THE STEPS TO DIAGNOSE AND REPAIR THE CONCERN OF THE RADIO IS INOPERTIVE. NEW SOFTWARE HAS BEEN RELEASED TO CORRECT THIS CONCERN.

PIT-5501-A

Service Bulletin/Repair Instructions

THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN ON THE STEPS TO DIAGNOSE AND REPAIR THE CONCERN OF THE STEERING FEELS LOOSE OR HAS EXCESSIVE PLAY.

PIT5501A

Service Bulletin/Repair Instructions

THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN ON THE STEPS TO DIAGNOSE AND REPAIR THE CONCERN OF THE STEERING FEELS LOOSE OR HAS EXCESSIVE PLAY.

PIE-0362

Service Bulletin/Repair Instructions

THIS ENGINEERING INFORMATION BULLETIN IS REQUESTING INFORMATION FROM THE DEALERS ON A CUSTOMER CONCERN THAT A SERVICE 4WD MESSAGE DISPLAYED ON THE DIC AND DTC C0398 SET WITHIN THE TRANSFER CASE CONTROL MODULE.

PIC6183A

Service Bulletin/Repair Instructions

THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN ON THE STEPS TO DIAGNOSE AND REPAIR THE CONCERN OF THE RADIO SYSTEM INOPERATIVE. THE TECHNICIAN IS TO CALL THE GENERAL MOTORS TECHNICAL ASSISTANCE CENTER WITH THE FINDINGS FROM THE QUESTIONS PROVIDED.

PIC6193A

Service Bulletin/Repair Instructions

THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN TO CONTACT THE GM TECHNICAL ASSISTANCE CENTER FOR FURTHER INSTRUCTIONS. THE CONCERN IS THE RADIO MAY BE UNABLE TO SAVE XM FAVORITE STATIONS.

PIC6197

Service Bulletin/Repair Instructions

THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN ON THE STEPS TO DIAGNOSE THE CONCERN AND THE STEPS TO REPAIR THE CONCERN. PHONE WILL NOT CONNECT TO ANDROID AUTO.

PIP5168E

Service Bulletin/Repair Instructions

THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN ON THE STEPS TO DIAGNOSE THE CONCERN, AND THE STEPS TO REPAIR THE CONCERN OF THE VEHICLE CRANKS BUT DOES NOT START. THE TECHNICIAN IS TO INSPECT FOR A SHEARED CAM PIN IN THE ENGINE.

SB-16-NA-042

Service Bulletin/Repair Instructions

THIS INFORMATIONAL BULLETIN ANNOUNCES THAT GM IS OFFERING AN ANDROID AUTO FEATURE UPGRADE FOR 2016 MODEL YEAR VEHICLES.

PIC4707E

Service Bulletin/Repair Instructions

THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN TO DIAGNOSE THE CONCERN AND THE STEPS TO REPAIR THE CONCERN. THE VEHICLE'S XM TRAVEL LINK MAY BE INOPERTIVE.

PIC5088F

Service Bulletin/Repair Instructions

THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN ON THE STEPS TO DIAGNOSE AND REPAIR THE CONCERN. THE VEHICLE'S XM RADIO ONLY HAS XM PREVEIW CHANNELS.

PIT-5506

Service Bulletin/Repair Instructions

THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN THIS VIBRATION OR GROWL NOISE CAN BE DIFFICULT TO DIAGNOSE AND USING THE PICO SCOPE IS RECOMMENDED FOR DIAGNOSING THIS CONCERN. THE VEHICLE MAY HAVE A VIBRATION OR GROWL NOISE BETWEEN 45-65 MILES-PER-HOUR.

PIT5506

Service Bulletin/Repair Instructions

SB-10-08-46-001C

Service Bulletin/Repair Instructions

THIS TECHNICAL BULLETIN PROVIDES A PROCEDURE TO CONTACT ONSTAR FOR HARD MUTE REQUEST TO CORRECT A CUSTOMER CONCERN WHEN THE RADIO IS ON, IT DOES NOT MUTE ENOUGH WHEN THE ONSTAR® TURN-BY-TURN NAVIGATION DIRECTIONS ARE ANNOUNCED DUE TO CUSTOMER IMPROPERLY SETTING THE RADIO VOLUME HIGH ENOUGH WHEN THE TURN-BY-TURN NAVIGATION MESSAGES ARE PLAYED.

SB-15-06-03-001B

Service Bulletin/Repair Instructions

THIS INFORMATIONAL BULLETIN PROVIDES INFORMATION THAT MAY BE USEFUL ON DIAGNOSING BATTERIES THAT HAVE SET FOR A LONG PERIOD OF TIME AND/OR SET IN COLD WEATHER CLIMATES AND TESTING THOSE BATTERIES.

PIC-4935-E

Service Bulletin/Repair Instructions

THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO HELP THE DEALERSHIP TECHNICIANS PERFORM A PARASITIC DRAIN TEST FOR THE ONSTAR MODULE. WHEN PERFORMING BATTERY PARASITIC DRAIN TEST, THERE MAY BE SOME CONFUSION AS TO WHAT THE NORMAL POWER CONSUMPTION READING SHOULD BE FROM THE ONSTAR SYSTEM.

PIC4935E

Service Bulletin/Repair Instructions

PIT5389A

Service Bulletin/Repair Instructions

THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN ON THE STEPS FOR DIAGNOSING THE CONCERN. THE VEHICLE MAY BE UNABLE TO CONNECT TO ONSTAR USING THE WHITE, BLUE OR RED ONSTAR BUTTONS.

SB-03-06-03-004Q

Service Bulletin/Repair Instructions

THIS WARRANTY ADMINISTRATION BULLETIN PROVIDE POLICY INFORMATION ON USING THE EL-50313 MIDTRONICS GR8 BATTERY TESTER/CHARGER FOR DIAGNOSING BATTERY REPLACEMENTS AND MAINTAINING BATTERIES ON NEW VEHICLES IN DEALER INVENTORY.

SB-06-08-47-001L

Service Bulletin/Repair Instructions

THIS INFORMATIONAL BULLETIN PROVIDES WARRANTY INFORMATION ON USING THE SERVICE PROGRAMMING SYSTEM (SPS) FOR PROGRAMMING CONTROL MODULES

SB-07-06-01-016C

Service Bulletin/Repair Instructions

THIS INFORMATIONAL BULLETIN PROVIDES INFORMATION INTERNAL ENGINE NOISE OR DAMAGE AFTER OIL FILTER REPLACEMENT

SB-16-NA-119

Service Bulletin/Repair Instructions

THIS WARRANTY ADMINISTRATION BULLETIN PROVIDES INFORMATION ON GMS POLICY ON PERFORMING GM COVERED VEHICLE SERVICES AND MAINTENANCE ON VEHICLES ORIGINATING/SOLD IN CANADA.

CSP-15801

Service Bulletin/Repair Instructions

15801 CUSTOMER SATISFACTION PROGRAM. VEHICLES EQUIPPED WITH THE DURAMAX DIESEL ENGINE OPTION AND THE AMBULANCE UPFITTER OR FIRE TRUCK UPFITTER OPTION MAY HAVE A CONDITION IN WHICH THE EMISSION CONTROL SYSTEM AS DESIGNED WILL LIMIT SPEED UNDER CERTAIN CONDITIONS. THE EPA HAS APPROVED GENERAL MOTORS REQUEST TO REMOVE THE EMISSION CONTROL SYSTEM SPEED LIMITATIONS ON THESE EMERGENCY VEHICLES WHERE APPLICABLE. DEALERS ARE TO REPROGRAM THE ENGINE CONTROL MODULE (ECM) WITH NEW CALIBRATION FOR EMERGENCY VEHICLES, WHICH WILL REMOVE THE EMISSION CONTROL SYSTEM SPEED LIMITATIONS, AND ALSO PROVIDE AN EARLIER WARNING FOR DIESEL PARTICULATE FILTER (DPF) REGENERATION.

PI-0754-B

Service Bulletin/Repair Instructions

THIS INFORMATIONAL BULLETIN PROVIDES INFORMATION ON A NORMAL CONDITION ON TEMPERED GLASS OF SPOTS SHOWING ON THE REAR AND SIDE WINDOWS WHEN THE VEHICLE IS IN THE SUNLIGHT.

SB-09-03-09-001D

Service Bulletin/Repair Instructions

THIS TECHNICAL BULLETIN PROVIDES A PROCEDURE TO RE-TORQUE THE JOINTS OF THE REAR LEAF SPRING ASSEMBLY TO CORRECT A CUSTOMER CONCERN OF A CLUNKING NOISE COMING FROM THE REAR OF THE VEHICLE.

SB-16-NA-117

Service Bulletin/Repair Instructions

THIS INFORMATIONAL BULLETIN PROVIDES INFORMATION ON THE PURPOSE OF MAGNETIC DRAIN PLUGS.

SB-12-08-51-002E

Service Bulletin/Repair Instructions

THIS INFORMATIONAL BULLETIN PROVIDES GENERNAL INFORMATION ON SPRAY-IN BED LINERS AND HOW TO REPAIR IT.

PI-0281-E

Service Bulletin/Repair Instructions

THIS PRELIMINARY INFORMATIONAL BULLETIN PROVIDES INFORMATION THAT MAY BE HELPFUL WHEN ADDRESSING UNDERBODY COMPONENT CORROSION WITH CUSTOMERS.

PIC-5260-A

Service Bulletin/Repair Instructions

THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN THE STEPS ON DIAGNOSING THE CONCERN. VEHICLE'S SUNROOF OPERATION INTERMITTENT, BIND, NOISE, AUTO-REVERSE, AND/OR WATER LEAKS.

PIC5260A

Service Bulletin/Repair Instructions

THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN THE STEPS ON DIAGNOSING THE CONCERN. VEHICLE'S SUNROOF OPERATION INTERMITTENT, BIND, NOISE, AUTO-REVERSE, AND/OR WATER LEAKS.

15801

Service Bulletin/Repair Instructions

Emergency Vehicle Reduced Power

SB-03-07-29-004K

Service Bulletin/Repair Instructions

THIS INFORMATIONAL BULLETIN PROVIDE INFORMATION ON THE OPERATING CHARACTERISTICS OF A MANUAL TRANSMISSION.

SB-16-NA-107

Service Bulletin/Repair Instructions

THIS TECHNICAL BULLETIN PROVIDES A PROCEDURE TO REPROGRAM THE RADIO TO CORRECT A CUSTOMER CONCERN OF RADIO INOPERATIVE, BLUE SCREEN, AM CLIPPING NOISE, HD ON/OFF STATUS NOT RETAINED IN STATIONS, TIME LAG ON TRANSITIONS, NO AUDIO WITH INTERNAL AMP, PARK ASSIST SYMBOL POSITION WRONG IN REAR VIEW CAMERA.

SB-16-NA-109

Service Bulletin/Repair Instructions

THIS TECHNICAL BULLETIN PROVIDES A PROCEDURE TO INSPECT THE STEERING GEAR FOR A NORMAL CONDITION OF GREASE OR SEALANT ON EXTERIOR CASE OF GEAR DUE TO THE MANUFACTURING PROCESS.

PIT5236G

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that have a Diagnostic Trouble Code B101D stored in Telematics Communication Interface Control Module. Technician will check Global Warranty Management system for customer satisfaction program 15086 status. If the status of the customer satisfaction program 15086 was not completed follow the steps to get the Telematics Communication Interface Control Module replaced. If the status of customer satisfaction program 15086 is found completed contact General Motors Technical Assistance Center OnStar group for further assistance.

00-03-10-002J

Service Bulletin/Repair Instructions

This informational bulletin provides information on chemical staining, pitting, and corrosion on wheels and the proper cleaners to use to fix the conditions due to multiple causes.

PI0572C

Service Bulletin/Repair Instructions

This preliminary informational bulletin provides information on GM is implementing a new service strategy that uses a set of universal coaxial repair kits to service vehicles. This only applies to cable used for high frequency signals, such as cellular (OnStar®), satellite radio (XM) and GPS (navigation). The kits do NOT apply to the AM/FM cables.

PIP5371A

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about the multiple alternative gaseous fuel vehicles General Motors offers. Chevrolet Express and GMC Savana vans 2011 through 2016 offered a dedicated Compressed Natural Gas system. Refer to the latest version of PI0417 for more information. Chevrolet Express and GMC Savana 3500, 4500 Cutaway Vans 2012 through 2016 offered a dedicated Liquefied Petroleum Gas system. Refer to the latest version of PI0722 for more information. Chevrolet Silverado and GMC Sierra's 2013 through 2016 offered a combination of Compressed Natural Gas and Gasoline fuel systems. Refer to the latest version of PI0834 for more information. Chevrolet Impala's 2015 through 2016 offered a combination of Compressed Natural Gas and Gasoline fuel systems. Refer to the latest version of PI1330 for more information. The Compressed Natural Gas fuel system operates under high pressure up to 3600 psi. The Liquefied Petroleum Gas fuel system operates under high pressure up to 300 psi. Service and repair of this system should only be performed by a General Motors trained alternative fuels service technician with the proper knowledge and tools.

PI0360F

Service Bulletin/Repair Instructions

This preliminary informational bulletin provides information on GM Accessory Remote start not working with onstars remotelink phone applications

PIT5438B

Service Bulletin/Repair Instructions

09-06-04-026L

Service Bulletin/Repair Instructions

This informational bulletin provides information on Identifying Non-GM (Aftermarket) Engine Calibrations for Gasoline Engines Using Tech 2® or GDS 2 (U.S. and Canada)

10-06-05-002C

Service Bulletin/Repair Instructions

PI1250D

Service Bulletin/Repair Instructions

This preliminat informational bulletin provides information on the proactive alert advanced diagnostics. Proactive Alert monitors the Engine Cranking system and the Fuel Delivery system and if either one of these monitored systems triggers certain performance issues, specific Customer and Dealer Communication are sent.

PIC6186

Service Bulletin/Repair Instructions

This Preliminary Information communication advises the technician that some vehicles may have a radio that turns on unwanted at start up. If the radio was shut off before the vehicle was shut off and at start up the radio turns on, please communicate to the customer that we apologize for this inconvenience, and that General Motors is working on a solution for this concern.

PIC6187

Service Bulletin/Repair Instructions

This Preliminary Information communication advises the technician that some vehicles intermittently the favorites saved from a USB drive or SD card are grayed out and not selectable. Please communicate to the customer that we apologize for this inconvenience and that General Motors is currently evaluating this concern.

PIT5268A

Service Bulletin/Repair Instructions

This Preliminary Information communication advises the technician that some vehicles may have a radio display that is covered when the radio station favorites list is maximized. This is a normal operating characteristic and no repair attempt should be made. The hidden screen functions will operate again after the user minimizes the favorites list by dragging it to the bottom of the display.

PIT5206D

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician with the steps on diagnosing and repairing vehicles that may have unwanted grade braking, reduced engine power with no Driver Information Center messages ? Brake Pedal Override Feature ?, transmission busy or frequent shifting up or down, and Diagnostic Trouble Codes P057B, P057C, and/or P057D may or may not be set. Technician will use this preliminary information to find the brake pedal position data parameters in the scan tool, and also to provide some additional diagnostic help. These issues may be caused by an incorrect brake pedal position sensor input to the engine control module. Technician will verify with the scan tool if the engine control module has the correct parameters for the brake pedal position sensor. If an engine control module brake pedal position sensor relearn is performed, the truck may be temporarily repaired until the intermittent wiring issue between the engine control module and brake pedal position sensor occurs again. On 2014 and newer trucks inspect and repair any damage to X115 and X119. On the 2014 and previous trucks inspect and repair any damage to X205.

PIT5391A

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician on how to diagnose and repair vehicles that have a no crank or a start and then immediate stall, Service Engine Soon Malfunction Indicator lamp may not be on when the ignition is in the run position, Any of the following Diagnostic Trouble Codes may be set: B1370, B1325, P0650, P263A, P263B, P0513, and/or P0262B. Trucks equipped with 4WD may have a Service 4WD message and Diagnostic Trouble Codes C0364 and/or U0403 may set. Also the sound of a relay clicking while driving or engine stays running with ignition off until door is opened. Technician will inspect all the under-hood fuse block-X50A connectors for any backed out terminals, poor terminal fit and/or bent/twisted terminals. The most common terminals with these issues have been with terminal M5 at connector X4, for circuit 5199 and terminal M7 at connector X2, for circuit 439. Technician will inspect for any backed out terminals, poor terminal fit and/or bent/twisted terminals at the left instrument panel fuse block - X51L. The most common terminals with these issues have been terminal 42 at connector X1, for circuit 5199 and terminal 44 at connector X2, for circuit 1850. Also circuit 5199 will need to be inspected and repaired under the driver?s sill plate.

PIT5403A

Service Bulletin/Repair Instructions

PIT5293B

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles equipped with a manual Heater-Vent-Air Conditioning Regular Production Option Code C67 with the concern of after turning the A/C compressor off during the previous ignition cycle, it turns back on by itself on the next ignition cycle. Please communicate to the customer this condition is a normal operating characteristic of their vehicle.

PIT5501

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician on the steps to diagnosis and repair steering that feels loose or has excessive play. This concern could be cause by an incorrect Pitman Shaft Over-Center Preload Adjustment. Technician will perform a Steering Gear Pitman Shaft Over-Center Preload Adjustment procedure. Technician will remove the steering gear. The steering gear pitman shaft lash adjuster nut will need to be loosened. Turn the steering gear pitman shaft lash adjuster screw counterclockwise until fully extended. Turn the steering gear pitman shaft lash adjuster screw clockwise one full turn. Rotate the steering gear input shaft from stop to stop using a socket designed for the input shaft geometry, or crows foot with ratchet while counting the number of turns. Starting at either stop, turn the steering gear input shaft back half the total number of turns counted previously. This is the center position of the steering. Ensure the steering gear pitman shaft is centered. The flat on the steering gear input shaft should be facing upward and parallel with the steering gear side cover. Also the master spline on the steering gear pitman shaft is in line with the steering gear pitman shaft lash adjuster screw. Use a torque wrench on the steering gear input shaft to rotate the steering gear input shaft 300 degrees from each side of the center of the input shaft. The input shaft MUST rotate smoothly and must NOT stick or bind. Record the average turning torque from -300 to +300 degree sweep. The average "off center friction" torque must be 0.4 to 1.1 Nm (4 to 10 in lbs). If the torque is outside this range, replace the steering gear assembly. Tighten the steering gear pitman shaft lash adjuster nut to 75-85Nm (55-63 lb ft). Reprogram the Power Steering Control module with the latest calibrations in Tis2Web. Using the scan tool perform a Steering Angle Sensor Centering. Then use the scan tool to perform a Power Steering Pressure S

PIC6183

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician to help diagnose vehicles that may have a radio inoperative. This concern will last through multiple ignition cycles and is not intermittent. If Service Information diagnostics do not point to the Media Disc Player as being at fault, please continue with normal diagnostics. If SI diagnostics do point to the Media Disc Player being at fault, please do not unplug or remove power from the module or vehicle. Technician will contact General Motors Technical Assistance Center for further assistance.

PIP5382A

Service Bulletin/Repair Instructions

This Preliminary Information communication advises the technician that generation 5 engines with Regular Production Option Code L83, L86, or LV3 may have an oil consumption concern were one quart in 2000 miles is being used. Dealer will confirm oil level was properly checked per Owner?s Manual, and check the bolt torque on the Valve Lifter Oil Manifold Assembly, before you contacting General Motors Product Quality Center.

08-00-89-014B

Service Bulletin/Repair Instructions

This informational bulletin provides information on what is needed to be prepared for TAC, caller preparedness and checklists and contacting U.S. technical Assistance and the use of strategy based diagnostics

PIE0360

Service Bulletin/Repair Instructions

his engineering informational bulletin is requesting information from the field on vehicles that have the condition of intermittent HVAC cooling issues during driving

07-00-89-037I

Service Bulletin/Repair Instructions

This warranty administration bulletin provides information on Courtesy Transportation and Roadside Assistance Programs

16-NA-075

Service Bulletin/Repair Instructions

This technical bulletin provides a procedure to relearn the power folding mirriors and road test to correct a conditon of power fold away mirriors glass shakes or flutters at normal driving speeds

PI0998D

Service Bulletin/Repair Instructions

This preliminary informational bulletin provides a procedure on Adding Adhesive Pad To The Right And Left Rear Corner Pads to correct a conditon of Accessory Tri-Fold Tonneau Cover Prevents Endgate/Tailgate From Closing

15-06-03-002B

Service Bulletin/Repair Instructions

This informational bulletin provides information on Original Equipment Batteries Part Number and ACDelco Replacement Battery Approved Warranty Part Numbers

PIT5232B

Service Bulletin/Repair Instructions

PIE0359

Service Bulletin/Repair Instructions

This engineering informational bulletin is requesting information from th field on vehicles that have the condition of a vehicle crank and no start with DTC P0011 and or P00C6 set

PIP5337C

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician a vehicle may have a shake or shudder during light throttle acceleration, between 30 and 65 mph steady driving. Technician will drive the vehicle while monitoring Torque Converter Clutch slip speed. If the Torque Converter Clutch slip speed is in the range of 10 RPM or less the condition is possibly related to engine performance. If the slip speed is beyond 10 rpm or there is shudder during Torque Converter Clutch apply the torque converter should be replaced following the instructions published in Service Information.

08-07-30-026C

Service Bulletin/Repair Instructions

This informational bulletin provides information on vehicles may rock or move slightly forward or rearward while in Park at start up after cold soak and that this is considered a normal conditon and no repairs are necessary

PIP5130H

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician how to diagnose and repair a vehicle with an engine that runs with an intermittent crank no start with a Diagnostic Trouble Code P0011 or P00C6 current or history. The Camshaft Position Actuator Solenoid Valve may be sticking or binding causing the valve timing to be retarded. Dealer will need to cycle the Camshaft Position Actuator Solenoid Valve by energizing it using Global Diagnostic System 2.

PIP5232C

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about gasoline powered cars, mid-size trucks, light duty trucks, and heavy duty trucks with premature catalytic converter failures. It is recommended to inspect for a poor crimp on the coil grounds ring terminal at the engine block for the bank with the concern and repair the wire.

PIP5373

Service Bulletin/Repair Instructions

11-08-49-001P

Service Bulletin/Repair Instructions

This technical bulletin provides a procedure on how to take the vehicles out of transport mode for vehicles with the condition of Transport Mode On Message Displayed in Driver Information Center (DIC) and/or Battery Light is Flashing

16-NA-069

Service Bulletin/Repair Instructions

This informational bulletin provides information on If the radar does not see any vehicles, structures, or objects for 15-25 minutes of driving, the system may think its blocked and display the ?Side Object Detection System Disabled? message.

PIP5007F

Service Bulletin/Repair Instructions

This Preliminary Information communication advises the technician that vehicles with engine Regular Production Option Code LGH or LML may have an Exhaust Fluid Quality Poor message displayed on the Driver Information Center. Technician will need to complete the current Service Information diagnostic for any current Diagnostic Trouble Codes or symptoms found. If an Exhaust Fluid Quality Poor message is displayed with a specific Diagnostic Trouble Code, use that specific Service Information diagnostic, and repair the vehicle as necessary. If the dealer has found an Exhaust Fluid Quality Poor message with no Diagnostic Trouble Code, diagnose the condition using the current Service Information diagnosis for Diagnostic Trouble Code P20EE / P207F (P2BAD for 2012 and newer model years). After making repairs use the Service Information Document titled "Reductant Fluid Quality Test (With or without DTCs)" to evaluate and clear the Exhaust Fluid Quality Poor DIC message.

PIT5498

Service Bulletin/Repair Instructions

This Preliminary Information communication advises the technician some tailgates may make contact with the bed with or without factory spray in bed liner. Engineering has released an updated tailgate to correct this concern.

03-00-89-006M

Service Bulletin/Repair Instructions

This informational bulletin provides information on New Vehicle Pre-Delivery Inspection (PDI) - Delivering Quality Vehicles and Generating Higher CSi Scores

03-06-03-004O

Service Bulletin/Repair Instructions

This informational bulletin provides information on Battery Testing and Warranty Replacement Requirements (North America ONLY)

06-00-89-029M

Service Bulletin/Repair Instructions

This informational bulletin provides information on Interior Cleaning - Instrument Panel (IP), Hard or Plastic Surfaces, Seats, Carpet, Leather, Vinyl, Fabric Cleaner, Stain Remover, Restorer - Product Availability

09-00-89-002M

Service Bulletin/Repair Instructions

This informational bulletin provides information on how to properly maintain vehicles in the dealer inventory

PIC6179

Service Bulletin/Repair Instructions

PIP5382

Service Bulletin/Repair Instructions

This Preliminary Information communication advises the technician that generation 5 engines with Regular Production Option Code L83, L86, or LV3 may have an oil consumption concern were one quart in 2000 miles is being used. Technician will confirm oil level was properly checked per Owner?s Manual, and check the bolt torque on the Valve Lifter Oil Manifold Assembly, before you contacting General Motors Product Quality Center.

PIT5273A

Service Bulletin/Repair Instructions

This Preliminary Information communication advises the technician vehicle equipped with Regular Production Option Code UY2 the location of the 5th wheel harness was relocated. Starting with the 2015 model year, the location has changed to the rear of the pickup box ? forward of the rear bumper and attached to the rear frame cross member.

04-00-89-015K

Service Bulletin/Repair Instructions

This warranty informational bulletin provides a list of all the required operating procedures and explains them out to what is acceptable and not.

12-03-10-001C

Service Bulletin/Repair Instructions

This informational bulletin provides information on the proper mounting paste to apply to tires when mounting and balancing them to prevent conditions like Vibration Shortly After Tires are Mounted/Preventing Vibration from Wheel Slip (Tire Sliding on Wheel)

16-NA-055

Service Bulletin/Repair Instructions

This informational bulletin provides Information Regarding Servicing Components Located Near SIR Components and how to properly disable the SIR system for repairs at or near

PIT4211D

Service Bulletin/Repair Instructions

THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT VEHICLES THAT MAY HAVE AN OUTSIDE AIR TEMPERATURE INOPERATIVE. TO PERFORM AN INSTANT UPDATE OF THE AMBIENT TEMPERATURE SENSOR, PRESS AND HOLD THE RECIRC BUTTON AND AIR CONDITIONING BUTTON ON THE HEATER-VENT-AIR CONDITIONING CONTROL HEAD SIMULTANEOUSLY. IT IS ALSO POSSIBLE TO PERFORM THIS BY USING A SCAN TOOL IN SPECIAL FUNCTION MODE AND SELECT INSTANT UPDATE.

02-08-42-001I

Service Bulletin/Repair Instructions

This informational bulletin provides an out line on Headlamp, Tail Lamp, License Lamp or Fog/Driving Lamp Damage and what should be considered warranty replacement and not

11-00-89-005I

Service Bulletin/Repair Instructions

This informational bulletin provides information on Clarification of Use - Dealer Empowerment Labor Operations and Customer Enthusiasm (U.S. Only)

12-08-51-002D

Service Bulletin/Repair Instructions

This informational bulletin provides information on the proper ways to repair spray in bed liners and general information on the procedures around the spray in bed liners

PIP5230C

Service Bulletin/Repair Instructions

THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN BEFORE REPLACING THE CRANKSHAFT TO REVIEW THE FOLLOWING. DEALER SHOULD COMPLETE THE SERVICE INFORMATION DIAGNOSTICS AND THE COST COMPARISON WORKSHEET FOR ASSEMBLY REPAIR VS REPLACEMENT. TECHNICIAN WILL USE THE LATEST VERSION OF 09-06-04-026G TO VERIFY THE ECM CALIBRATION IS NOT AN AFTERMARKET CALIBRATION. IF THE CUSTOMER PREFERS TO KEEP THE ORIGINAL NUMBERS MATCHING ENGINE PLEASE CALL TAC FOR REPAIR DIRECTION.

04-06-01-029H

Service Bulletin/Repair Instructions

This informational bulletin provides information on Unscheduled Supplemental Services (Including Flushing Services and Additives) and Proper Use of GM Simplified Maintenance Schedules (U.S. Only)

PIE0353

Service Bulletin/Repair Instructions

This preliminary informational bulletin is requesting information from the field of vehicles that have the condition of Shake or Shudder on Light Throttle Acceleration or Steady State Cruise

08-08-44-015F

Service Bulletin/Repair Instructions

This informational bulletin provides Information on Inappropriate Warranty Claims Submitted for Damaged Radios and Instrument Panel Clusters (IPCs)

01-08-42-001K

Service Bulletin/Repair Instructions

This informational bulletin provides information on exterior lamp condinsation and replacement guidelines

PIP5261A

Service Bulletin/Repair Instructions

THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN THAT SOME VEHICLES MAY HAVE A HIGH PITCHED WHINE NOISE FROM THE VEHICLE NOTICED WHEN DRIVING IN AUTO 4WD. WHEN THE TRANSFER CASE CONTROL MODULE HAS TO MOVE THE TRANSFER CASE ACTUATOR MOTOR THE HIGHER CURRENT PASSING THROUGH THE MODULE CAUSES AN "ELECTRONIC BUZZ OR WHINE" WITHIN SOME OF THE CAPACITORS IN THE MODULE THAT CAN BE HEARD BY SOME OF OUR CUSTOMERS. THIS CAN ONLY BE HEARD WITH ALL ACCESSORIES AND HVAC OFF AND ONLY WHEN ACTUATOR MOVEMENT IS REQUIRED. THIS DOES NOT INDICATE A CONCERN WITH THE MODULE AND SHOULD NOT BE REPLACED TO ADDRESS THIS CONCERN.

02-08-98-002F

Service Bulletin/Repair Instructions

This informational bulletin provides information on how to properly repair rust on the hem flange on doors for vehicles that have the condition of rust showing at hem flange

16-NA-031

Service Bulletin/Repair Instructions

This technical bulletin provides a procedure on how to remove door trim panles and replace chime speaker pigtail connectors for vehicles with the condition of intermittent loss of chime from speaker

PIE0350A

Service Bulletin/Repair Instructions

This engineering informational bulletin is requesting information on vehicles that have the condition of Bang or Loud Noise with No Forward (Drive) or Reverse Ranges

16-NA-027

Service Bulletin/Repair Instructions

This technical bulletin provides a procedure to replace 4-5-6 clutch hub to correct a condition of No Fourth, Fifth and Sixth Gears and/or Malfunction indicator Lamp Illuminated with DTC P0796

PI0951A

Service Bulletin/Repair Instructions

This preliminary informational bulletin provides a procedure to replace a body plug to correct a body plugs vivible on vehicles equipped with 6 inch oval accessory chrome assist steps condition

06-08-50-009I

Service Bulletin/Repair Instructions

This informational bulletin provides Information on Passenger Presence Sensing System (PPS or PSS) Concerns with Custom Upholstery, Accessory Seat Heaters or Other Comfort Enhancing Devices

PIT5401E

Service Bulletin/Repair Instructions

Radio Inoperative with No Communication and DTC U0184

PIT5282B

Service Bulletin/Repair Instructions

Installation Of An Aftermarket Trailer Brake Controller In Lieu Of Factory Trailer Brake Controller.

PIC5614A

Service Bulletin/Repair Instructions

Changing Turn-By-Turn Voice Response To Metric Or English Units

PIT5387B

Service Bulletin/Repair Instructions

Radio HVAC IPC Blank Out When Operating A Snow Plow.

130232001D

Service Bulletin/Repair Instructions

Power Steering Noise or Fluid Leak from Power Steering Pump, Gear or High Pressure Hose During Extreme Low Temperature Conditions

15798

Service Bulletin/Repair Instructions

Soft Park Pawl

16NA011

Service Bulletin/Repair Instructions

Infotainment System Will Not Return to Media After Bluetooth Call Ends

16NA014

Service Bulletin/Repair Instructions

Delayed Engagement After Sitting With Engine Off

PIP5357

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles with engine oil consumption. If published Service Information for oil consumption with no fix. Remove the vacuum line from the back of the vacuum pump and inspect for oil. If oil is found then reference the latest version of PIT5361.

PIP4932D

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles with Service Engine Soon Malfunction Indicator Lamp. Technician may find Diagnostic Trouble Code P0101. Technician should follow published Service Information diagnostics for any Diagnostic Trouble Codes that are set. If during diagnosis the tech has found that the Airflow Leak Equivalency Ratio or Induction System Leak Indication is above or below the specification the tech will have to carefully check for leaks in the air intake.

22860

Service Bulletin/Repair Instructions

22860 - SERVICE UPDATE. THIS BULLETIN PROVIDES A SERVICE PROCEDURE TO DO AN INSPECTION AND WIRE REPAIR AS NEEDED ON CERTAIN 2016 MODEL YEAR CHEVROLET SILVERADO HD, SILVERADO LD, GMC SIERRA HD AND SIERRA LD VEHICLES. THESE VEHICLES MAY HAVE THE CONDITION WHERE THE BRAKE CLUTCH HARNESS BRANCH TO THE ACCELERATOR PEDAL POSITION (APP) SENSOR CAN GET TRAPPED UNDER THE TOP MBEC (BODY WIRING HARNESS JUNCTION BLOCK) MOUNTING LEG TO THE BRAKE PEDAL BRACKET.

PIT5353A

Service Bulletin/Repair Instructions

15796A

Service Bulletin/Repair Instructions

15796A - SERVICE UPATE (REVISED). DUE TO THE SPECIAL EQUIPMENT NEEDED TO PERFORM THE REQUIRED REPAIR, ALL INVOLVED VEHICLES WERE DIVERTED BY GM TO A DESIGNATED THIRD PARTY REPAIR FACILITY PRIOR TO DELIVERY TO FINAL DESTINATION DEALERS. AFFECTED DEALERS SHOULD HAVE BEEN CONTACTED BY THEIR DISTRICT MANAGER-AFTERSALES (DMA) OR A GM REPRESENTATIVE ADVISING OF THIS NECESSARY IN-TRANSIT REPAIR AND THE DELAYED DELIVERY OF THE VEHICLE. VEHICLES INVOLVED IN THIS RECALL WERE PLACED ON STOP DELIVERY OCTOBER 20, 2015 UNDER THE STOP DELIVERY ORDER FOR 15796. VEHICLES IN DEALER INVENTORY AND CUSTOMER VEHICLES WERE MOVED TO SAFETY RECALL 15794. VEHICLES THAT WERE CONTAINED AT THE VEHICLE DISTRIBUTION CENTER OR THE PLANT, WILL REMAIN UNDER THIS BULLETIN 15796. THIS BULLETIN PROVIDES DEALERS WITH IMPORTANT INFORMATION ABOUT SUBMITTING A WARRANTY TRANSACTION FOR FLOOR PLAN REIMBURSEMENT WHEN A REPAIRED VEHICLE ARRIVES AT A DEALERSHIP.

PIP5016B

Service Bulletin/Repair Instructions

This Preliminary Information communication provides additional information to the technician when replacing the Duramax Diesel head gasket. This is a supplement to procedure found in Service Information. The left and right cylinder head gaskets are not interchangeable and will block oil and coolant passages if installed incorrectly resulting in severe damage to the engine. Technician is not use any power sanding devices, wire brush or wheel as well as any chemical cleaning agents to clean the gasket surface. Leave the gaskets in the package until the surfaces are ready to install them. Do not set the gaskets on workbenches or tool boxes to avoid introduction of foreign debris. The cylinder head surface is not to be machined measure the head for warpage with a straight edge and feeler gauge replacing the head with warpage in excess of .1 millimeter. All M12 head bolts must be replaced however the M8 bolts can be reused. Install 2 head bolts secured at minimal torque to minimize the chance of introducing foreign material. Use a paint pen on the M12 bolts marking the head of each bolt indicating which of the 4 torque steps have been completed to prevent missing a step or doing a step twice.

PIP5333

Service Bulletin/Repair Instructions

This Preliminary Information communication advises the technician that the 2016 6.6L Diesel Engine Control Module Part number 12662677 will be placed on a parts restriction through the General Motors Product Quality Center. Dealer will need to contact General Motors Product Quality Center for further assistance.

PIP4864Q

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that may have "Exhaust Fluid Low", "Exhaust Fluid Empty - Refill Now", "Exhaust Fluid Range: XXX" or "Service Exhaust Fluid - See Owners Now" on the Driver Information Center. If the technician is working on 2010 and 2011 model years campaign 11001 has now been released. Other vehicles technician will need to check the Body Control Module and the scan tool to insure the latest calibration are installed in both. Then use the scan tool to check Reductant System Data in the Engine Control Module. Ensure that all three diesel exhaust fluid level sensors are active with the diesel exhaust fluid tank level showing 100%. If the tank level is below 100% add up to 2 gallons of diesel exhaust fluid. After adding the fluid, use a scan tool to reset the reductant fluid tank level. When the reductant level warning shows "none" the diesel exhaust fluid system reset and reprogram is complete.

PIT5482

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that have a "Service Front Camera" message on the Driver Information Center. Technician may find Diagnostic Trouble Code U023A and or U026A set in the Instrument Panel Cluster and or Body Control Module. Engineering is aware of this concern and working on new software to resolve this concern. Technician should not replace any parts for this concern.

PIT5377C

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician on the step needed to diagnose and repair vehicles that may have uneven brake pad wear. Technician will need to inspect and measure the brake pads thickness. Also determine the customer?s driving style. The disc brake pads should only be replaced if the friction surface is worn to within?2.0?mm (0.079?in) of the mounting plates. The rotors and pads should be replaced with the updated part number If the pads are out of specification, perform normal Service Information diagnostics to determine the cause of the concern.

PIT5461A

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that have a random infotainment system resets while driving, screen temporarily goes blank and then returns after approximately 5 seconds, radio volume control inoperative, Heater-Vent-Air Conditioning controls function but will not show changes on the display, seek buttons on the front controls will not function, when using CarPlay the map is intermittently bright at night, front pedestrian icon "Check Box" disappears after changing selection, over-temp Pop-up displayed randomly, displays a quick blue screen when shifting to reverse, infotainment system resets when a device with a large amount of songs is connected, XM not showing Station List, and or Radio shows XM Station ID 0 intermittently. Technician should USB program the Human Machine Interface. After USB programming has been completed reprogram the Human Machine Interface module this time using the Service Programming System with the latest calibrations available on TIS2WEB.

PIT4943D

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that have a Service Engine Soon Malfunction Indicator Lamp. Technician may find Diagnostic Trouble Code P0442. Technician will need to review Techlink article from May 2013 titled "Using the Evaporative Emissions System Tester" Technician will need to follow these steps to help diagnose the issue. First after the P0442 has been verified do not disturb any of the fuel system components. The technician now can use the scan tool to close the Evaporative Emissions System. If possible change the tank pressure sensor units from inch_H2O to milimeter_Hg for better resolution. Now the vehicle can be stared to monitor the tank pressure sensor output value for approximately two minutes. If the tank pressure sensor value does change, pressurize the fuel tank side of the purge solenoid with the GE 41413-A / J 41413-A and the necessary adaptors. Now add smoke and allow pressure to stabilize for 2 minutes. If smoke is allowed to pass through the purge solenoid, replace the purge solenoid. If the tank pressure sensor value does not change, then install CH-48096 adaptor between the purge line from the canister and the purge solenoid. With the Evaporative Emissions System closed, pressurize the system through the CH-48096 adaptor and allow the system to completely stabilize, by observing the Press / Vac Gauge for a minimum of 5 minutes. Now add smoke to the system with GE 41413-A / J 41413-A after system stabilization. Now inspect the purge solenoid, engine side, fuel cap, canister vent solenoid filter and any line quick connects. When the leak is unable to be located, test under a vacuum condition. his type of leak may be detected by using the scan tool Purge/Seal function to create a vacuum in the Evaporative Emissions System and then observe the FTP sensor parameter for vacuum decay.

06-00-89-031D

Service Bulletin/Repair Instructions

OEM and Remanufactured Engine and Automatic Transmission/Transaxle Identification

07-08-49-020J

Service Bulletin/Repair Instructions

IPC Odometer Programming Method Quick Reference Guide Season Odometer Programming Methods in Use Today 1. IPC reprogramming and setup using the service programming system (SPS). 2. Odometer setup at the electronic service center (ESC) when using an exchange IPC/DIC. 3. Tech 2® The Tech 2 is used to set up a replacement BCM, which includes loading the odometer value that is displayed and stored in the IPC. A replacement IPC will display the previously stored vehicle odometer value, communicated from the BCM, after cycling the ignition or driving the vehicle. *The odometer programming is integrated as part of the BCM programming procedure. It is not a stand-alone event.

08-06-04-003D

Service Bulletin/Repair Instructions

New Tool Availability - EN-48974-EGR Cooler Pressure Tester Adapter Set to Diagnose Duramax Diesel Engine EGR Cooler Engine Coolant Leaks into Combustion Chamber

09-08-66-011C

Service Bulletin/Repair Instructions

Information on Mounting Points for Pickup Box Accessories

10-06-04-013C

Service Bulletin/Repair Instructions

Information on Diesel Exhaust Fluid (DEF) Filling Instructions, Frozen Tank Status and General Information In operating temperatures of 15°F (−9°C) or less, customers may comment on an Exhaust Fluid Range message displaying on the DIC even though the DEF fluid has been filled. When the DEF is frozen, the level sensor cannot determine the fluid level in the tank. If this occurs the logic of the PCM will assume a default fluid level. The logic will use the calculated range based on DEF dosing history and the assumed fluid level. If there is a high learned dosing rate and the fluid has not thawed to where the pins of the level sensor can function, there is a possibility the Exhaust Fluid Range message can set with the range from approximately 1609 km (1000 mi) to less than 482 km (300 mi), even though the tank is known to have fluid or be full. This is an operating characteristic of the system. However to increase or eliminate the range message, once the range drops below 482 km (300 mi), the DEF tank should be refilled. This should allow refill detection to occur and turn off the range indicator. The operator must be sure not to overfill the DEF tank using the instructions provided in this bulletin or in the owners manual. When in frozen tank status, refill detections are not allowed until the warning strategy reaches the point at which the distance remaining is less than 482 km (300 mi). The refill detection is dependent on the DEF thawing enough that the level sensor pins can be read. A fully frozen tank can take almost an hour to detect a refill, after the vehicle is started. This condition should not be confused with the situation described in PIP4864: Low Or Speed Limited Diesel Exhaust Fluid Message (DEF) Will Not Reset.

10-06-05-002B

Service Bulletin/Repair Instructions

Clean Exhaust Filter see owners manual now or cleaning exhaust filter keep driving until message is cleared displayed on DIC, DTC P2463 May be set

120604002E

Service Bulletin/Repair Instructions

Information on Exhaust Fluid Range, Exhaust Fluid Quality Poor, Service Exhaust Fluid System or Service Emission System Driver Information Center Messages

15-NA-083

Service Bulletin/Repair Instructions

Recovery Process from a Controller Reprogramming Interruption During service reprogramming of the T87 TCM, some technicians may notice the TCM may fail during the reprogramming event and become unresponsive to the Service Programming System (SPS), unresponsive to the GDS2 tool. This bulletin addresses corrective actions to attempt to recover the module before declaring the TCM as a bad part and replacing. During reprogramming, an interruption can cause the module to lock up. A module reset may recover the TCM

15794

Service Bulletin/Repair Instructions

SDM Stud Misalignment

15-NA-069

Service Bulletin/Repair Instructions

This informational bulletin provides information for technicians on the reuse of fasteners and the proper reading of torque specifications.

PIP5121A

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that have the oil pressure gauge jumps from approximately 40 lb. to 60 lb. The 4.3L (L83), 5.3L (L86), 6.2L (LV3) engines are equipped with a two stage oil pump. Dealer should advise the customer this is normal operation for these engines.

PIP5232B

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about gasoline powered cars, mid-size trucks, light duty trucks, and heavy duty trucks with premature catalytic converter failures. It is recommended to inspect for a poor crimp on the grounds ring terminal at the engine block for the bank with the concern and repair the wire.

00-03-10-006L

Service Bulletin/Repair Instructions

This informational bulletin provides additional information to the technician on how to check for Tire Radial Force Variations and the difference between balancing a flange and flangeless rim.

PIT5161C

Service Bulletin/Repair Instructions

PIT5214B

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that have had multiple repair attempts are being performed on customer?s vehicles that exhibit vibration conditions without utilizing the support of General Motors Technical Assistance Center. If valid vibration frequency or Road Force Variation data has been collected and a repair attempt does not correct the customer complaint, contact General Motors Technical Assistance Center for further support. For any vehicles that remains unrepaired after being at the dealer for three days or more and a related bulletin or PI is not found, contact General Motors Technical Assistance Center for further support.

PIT5398A

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that may have the rear vision camera system displaying "Rear Park Assist Symbols Unavailable" and the steering grid lines displayed do not show. If the vehicle is in reverse, the rear vision camera will display "Rear Park Assist Symbols Unavailable" and does not have Regular Production Option Code UD5 or UD7 the radio must be updated using Service Programming System to correct this concern. Some vehicles may not show steering guide/grid lines displayed in the Rear Vision Camera display. Dealer should communicate to the customer that steering guide/grid lines are not available with this base radio Regular Production Option Code (IO3). Some vehicles while in reverse and the rear park assist system detects an object, the warning triangle symbol is displayed on the wrong side of the radio display. Engineering is aware of the issue and updated radio/tuner calibrations will be released shortly.

PIT5481

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician with additional information on the functionality of Lane Keep Assist. For 2016 model year Lane Keep Assist Regular Production Option Code (UHX) replaced Lane Departure Warning Regular Production Option Code (UFL). Lane Keep Assist is designed to assist the driver in keeping the vehicle from drifting out of a driving lane that has clearly identified markings. The electric power steering provides a gentle steering correction if a lane marking has been crossed and the driver has not actively responded.

15-06-01-002B

Service Bulletin/Repair Instructions

This technical bulletin provides repair information to correct a customer concern of engine misfire/tick noise, Malfunction Indicator Lamp (MIL) On, DTC P0300 set.

15-NA-067

Service Bulletin/Repair Instructions

This informational bulletin provides information for dealership personnel and technicians that when replacing the fuel pump, the vehicle should be serviced with the same style high pressure fuel pipe and SIDI fuel pump it was equipped with.

PIC3100E

Service Bulletin/Repair Instructions

PI1187B

Service Bulletin/Repair Instructions

This preliminary informational bulletin provides windshield replacement information to correct a customer concern that the inside rear view mirror is loose or that the mirror mounting bracket is loose or has fallen off.

PIT5411E

Service Bulletin/Repair Instructions

15-06-03-002A

Service Bulletin/Repair Instructions

This informational bulletin provides information to dealership personnel regarding original equipment battery part numbers and AC Delco replacement battery approved warranty part numbers.

07-08-42-006K

Service Bulletin/Repair Instructions

10-00-89-005E

Service Bulletin/Repair Instructions

This warranty administration bulletin adds the 2016 model year to a communication which provides dealership personnel revised wiring repair labor operations and required additional information.

PIT5405A

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician for a reduced power message, steering assist, engine stall or the instrument panel, radio, and or Heater-Vent-Air Conditioning go blank with multiple diagnostic trouble codes. If any of the following diagnostic trouble codes U0073, U0078, U0029, U0028, U0415, U0140, U0126, U0121, U0101, U0100, C0544, U1510, U0073, B127B, B2605, B3600,C0800, U0428, and U0452 set in the vehicle. Check the body control module ground at the G218 location. The front dash insulator mat may be trapped between the ground eyelet and the body stud. Remove the round nut and eyelet and cut the front dash insulator mat away from the ground stud so it no longer interferes with the ground stud and reinstall the eyelet and ground nut.

PIT5241C

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about customers that may request the factory Integrated Trailer Brake Controller Regular Production Option Code (JL1) be installed on their Full-Size Pickup or SUV when the vehicle was not ordered with the option. Dealer should advise the customer it cannot be added to the vehicle.

PIT5288C

Service Bulletin/Repair Instructions

PIT5307B

Service Bulletin/Repair Instructions

PIT5387A

Service Bulletin/Repair Instructions

PI1344B

Service Bulletin/Repair Instructions

PIP5339

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about a customer?s request to remove or disable the Bi-Fuel Compressed Natural Gas system. General Motors does not condone the removal of the original equipped Compressed Natural Gas systems.

12-08-51-002C

Service Bulletin/Repair Instructions

This informational bulletin provides technicians and dealership personnel with spray-in bed liner general information and repair procedures.

02-07-30-029Y

Service Bulletin/Repair Instructions

This informational bulletin provides information on the PQC assembly replacement process - for dealers required to contact PQC prior to replacing an assembly (U.S. and Canada only).

PIP5344

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that may have Service Engine Soon Malfunction Indicator Lamp on or reduced power message. Technician may find Diagnostic Trouble Codes P0106, P0107, P0697, P2122, P2123, P2127, P2128 and P2138. Technician should follow published Service Information diagnostics for the Diagnostic Trouble Codes that have set, if it is inconclusive inspect the wiring harness near the left instrument panel junction block. Technician will need to repair the damaged wiring.

PIP5345

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about being to achieve pre-load when setting up the pinion bearing pre-loads during reassembly of the 9.5/9.76 inch rear axles. Technician will need to use pinion gear install washer part number 11609638 onto the pinion shaft between the flange and nut. Tighten the pinion nut until you achieve 10 pound inch or 1.0 newton rotating torque. After the torque has been achieved back the nut off and remove the washer. Tighten the nut back down until you achieve 15 pound inch or 1.7 newton meters for used bearings or 20 pound inch 2.25 newton meters for new bearings.

01-06-01-011I

Service Bulletin/Repair Instructions

This informational bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil consumption.

08-08-44-029F

Service Bulletin/Repair Instructions

This warranty administration bulletin provides policy information on an updated warranty and policy exchange program for electronic products through GM authorized Electronic Service Centers (ESCs) (U.S. and Canada).

PIP5179B

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that have extended or long crank time during cold ambient air temperatures. Direct Injection systems run at higher pressures, and the mechanical pump on the engine must build up the required pressure before the first injection event occurs. Direct Injection engines may have slightly longer cold crank times than that of port fuel engines.

PIP5341

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that engine runs and idles rough. Technician will find P0171 and or P0174. Technician will need to inspect the positive crankcase ventilation tube for a vacuum leak on the left side of the engine. Replace positive crankcase ventilation air tube and cover it with conduit to protect from repeat damage.

PI0799A

Service Bulletin/Repair Instructions

This preliminary informational bulletin adds the 2014 - 2016 model years to cleaning information to correct a customer concern of seeing a white film/residue on the IP pad and/or door trim panels.

PI1286A

Service Bulletin/Repair Instructions

PIT3227L

Service Bulletin/Repair Instructions

PIT5279C

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician for vehicles that exhibit a driver?s power memory seat and power adjustable pedals inoperative. Look for poor terminal tension at the left instrument panel fuse block connector X1 terminals 27 and 28. If poor retention is found in these terminals replace them with terminated lead part number 19301761.

PIC5953B

Service Bulletin/Repair Instructions

PIT5392A

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that have a detent / click with a feel of increased resistance when the accelerator pedal is about ¾ of the way. The new accelerator pedal design has a built-in detent position near the last 1/4 of pedal travel. Dealer should communicate to the customer this is a normal operating characteristic of the vehicle and no repair attempts should be performed.

GCUS-3-319

Service Bulletin/Repair Instructions

01516 - Customer Satisfaction Program (Stop Delivery Order). Certain 2016 model year Chevrolet Silverado and GMC Sierra work trucks equipped with Power Outside Rear View Mirrors (RPO DL8 or DPN) were built without mirror switches, bezels and the associated wire harness. A part release change regarding door pad construction was missed during the assembly process. To correct this condition, dealers will install a mirror switch, bezel and wire harness in each involved vehicle.

15-NA-030

Service Bulletin/Repair Instructions

This informational bulletin provides information to dealership personnel on the use of non-GM approved battery chargers and booster packs.

PIP5338

Service Bulletin/Repair Instructions

15-06-03-001A

Service Bulletin/Repair Instructions

This informational bulletin provides information that may be useful in diagnosing/testing batteries that have set for a long period of time and/or set in cold weather climates to correct a customer concern of symptoms that include, but not limited to, a slow or no crank condition that may be caused by a discharged battery.

PIP5199A

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles with a crankshaft balancer appears to be out of balance or wobbling while watching it with the engine running. Technician will need to check crankshaft balancer run out. If the balancer run out is greater than 0.25mm the crankshaft balancer will need to be replaced.

PIP5213D

Service Bulletin/Repair Instructions

This Preliminary Information communication advises the technician that the part restriction on the 8L45/8L90 8 speed and the LCT1000 6 Speed Allison automatic transmission has ended.

PIP5335

Service Bulletin/Repair Instructions

PIP5337

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician on the step to diagnose and repair the vehicles that may have a shake or shudder during light throttle acceleration, between 30 and 65 mph steady state driving. Also shudder feeling that may be described as driving over rumble strips or rough pavement. Technician will drive the vehicle and monitor the torque converter clutch slip. The torque converter clutch slip speed should be 10 rpm or less also note if the shudder takes place during torque converter clutch apply. If the torque converter clutch slip speed is in the range of 10 RPM or less the condition is possibly related to engine performance. If the shudder is only present in 4 cylinder mode and torque converter clutch slip is 10 rpm or less deem the shudder concern normal characteristic of Active Fuel Management. If the slip speed is beyond 10 rpm or there is shudder during torque converter clutch apply the torque converter will need to be replaced with a updated part number.

PIT5202C

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that are equipped with 6L80 Regular Production Option Code (MYC), 6L90 Regular Production Option Code (MYD) or 8L90 Regular Production Option Code (M5U) Automatic Transmission. Starting with the 2013 model year, Full Size Trucks and Utilities now have Powertrain Grade Braking. Powertrain grade braking assists when driving on a downhill grade to help maintain desired vehicle speed by using the engine and transmission to slow the vehicle.

PIT5438A

Service Bulletin/Repair Instructions

15-NA-022

Service Bulletin/Repair Instructions

This technical bulletin provides repair information to correct a customer concern of hearing a squeak noise from the driver or passenger front door armrest area.

PI1255E

Service Bulletin/Repair Instructions

This preliminary informational bulletin contains recommendations of what needs to be done to swap/install camper outside rearview mirrors on a vehicle not originally equipped with them.

PIP3504D

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that have a hard start when the engine is hot. If the fuel found in the vehicle has an American Petroleum Institute specific gravity reading of 39 - 44, and the fuel sample you used for comparison has an American Petroleum Institute specific gravity reading of 30 - 39, drain the fuel system and refill with a known good diesel fuel and retest.

PIP4404F

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician vehicles with a slight rough idle. Technician should compare the concern with a like vehicle. If the concern is worse than a like vehicle, technician should follow published Service Information diagnosis and repair as necessary.

08-08-44-029E

Service Bulletin/Repair Instructions

05-03-07-009H

Service Bulletin/Repair Instructions

This warranty administration bulletin provides retail, wholesale and fleet personnel with General Motors recommendations for customer concerns related to wheel alignment.

06-06-01-007I

Service Bulletin/Repair Instructions

This informational bulletin provides information to dealership personnel on identifying Duramax Diesel overpower engine breakdown or non-function due to aftermarket power-up devices vs. non overpower engine non-function of pistons, cylinders, valve train components, and DTC P003A or P111D set.

15-05-25-001

Service Bulletin/Repair Instructions

This technical bulletin provides repair information to correct a customer concern of a Service Stabilitrak message displayed on the Driver Information Center (DIC). During diagnosis, a technician may find DTC C0196-5A set in the Electronic Brake Control Module (EBCM).

PI0652B

Service Bulletin/Repair Instructions

This preliminary informational bulletin provides technicians with repair information on removing seized exhaust temperature sensors.

PI1214B

Service Bulletin/Repair Instructions

This preliminary informational bulletin provides service personnel with a guide to determine which SI documents and scan tool parameters to reference when encountering an: Exhaust Fluid Quality Poor message displayed, and a Reductant Fluid Quality Test status that will Pass, Time Out, Fail or Interrupt and other DEF messages that maybe observed.

PI0653C

Service Bulletin/Repair Instructions

This preliminary informational bulletin provides dealership personnel with policies and procedures regarding damaged, disassembled or improperly packaged turbochargers returned to Warranty Part Center.

PIT5451A

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that have a vibration at highway speed. Technician will need to replace the wheel for a rolled lip of aluminum in the hub opening.

PIT5468

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about a connectivity concern with Bluetooth after phone software is updated or after any vehicle updates for the radio or Human Machine Interface has taken place. Technician should delete all Bluetooth pairings and then reboot the Bluetooth device and the vehicle. After the vehicle and radio is booted back up repair the Bluetooth device.

PIT5469

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about a radio that after an ignition cycle when restarting the vehicle, the radio display will be on the home screen and not on the audio screen where they left it. Dealer should communicate to the customer that this condition is a normal operating characteristic of their vehicle.

PIP5325

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician to help determine if the vehicle is equipped with factory or aftermarket Compressed Natural Gas, Liquefied Petroleum Gas, or Bi-Fuel Systems. Technician will check for the Vehicle Emission Control Information Label. By using the engine Regular Production Option Code as well as the Vehicle Emission Control Information Label, technician can confirm the vehicle has a factory installed alternative fuel system or who the manufacturer is of the aftermarket fuel system.

PIP5330

Service Bulletin/Repair Instructions

PIT5049B

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician on the steps to help diagnose and repair vehicles with a rattle, squeak, clunk, thump, or bump. If published Service Information diagnostics do not lead to a repair for the concern. Technician should inspect the opposite side shock/strut for the cause of the concern.

PIP5021G

Service Bulletin/Repair Instructions

This Preliminary Information communication advises the technician that the Allison 6 Speed Automatic Transmission Assembly Regular Production Option Code MW7 been placed on restriction through General Motors Product Quality Center. Dealer will need to call General Motors Product Quality Center for further assistance.

PIT5461

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that have a random infotainment system resets while driving, screen temporarily goes blank and then returns after approximately 5 seconds, radio volume control inoperative, Heater-Vent-Air Conditioning controls function but will not show changes on the display, seek buttons on the front controls will not function, when using CarPlay the map is intermittently bright at night, front pedestrian icon "Check Box" disappears after changing selection, over-temp Pop-up displayed randomly, displays a quick blue screen when shifting to reverse, infotainment system resets when a device with a large amount of songs is connected, XM not showing Station List, and or Radio shows XM Station ID 0 intermittently. Dealer should communicate to the customer that we apologize for this inconvenience and that General Motors is working on a solution for this concern.

PIP4112Q

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician of a complaint of a sag or hesitation when accelerating. The concern is present when coasting at low speeds of less than 15 miles per hour and then aggressively applying the throttle, or after making a hard stop followed by an aggressive throttle. This is considered normal operation of the vehicle the throttle is delayed and opened slowly up to .7 seconds to help minimize driveline lash and clunking or will have approximately .5 seconds of zero torque to allow the transmission to shift to first gear.

PIP5323

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles with misfires or roughness on cold start up. Technician may find a Diagnostic Trouble Code P0300 stored. Technician will add coolant dye to the system, run engine through warm up, pressurize the cooling system on a cold soak engine and inspect the suspect cylinder with a bore scope for coolant dye evidence. If coolant is found in the cylinder do not replace the cylinder head because that will not repair this concern. Dealer will need to contact General Motors Product Quality Center for engine replacement.

PI0564H

Service Bulletin/Repair Instructions

This preliminary informational bulletin provides frame coating repair information to correct a customer concern of wax coating on frame peeling, metal shows corrosion/rusting (U.S. and Canada Only).

PIP5088C

Service Bulletin/Repair Instructions

This Preliminary Information communication advises the technician that the 6.6L Duramax Diesel Engine Part number 12638502 has been placed on a parts restriction through the General Motors Product Quality Center. Dealer will need to contact the General Motors Product Quality Center for further assistance.

SB-08-24-15

Service Bulletin/Repair Instructions

GENERAL MOTORS: PARTS FOR MOST VEHICLES, CLUTCH, MASTER CYLINDER ASSEMBLY ARE, REQUIRED AND REQUESTED, TO BE RETURNED AND NEED TO REORDER REPLACEMENT PARTS USING SAME PART NUMBERS. *PE

PI1522

Service Bulletin/Repair Instructions

This preliminary informational bulletin provides repair information to correct a customer concern of poor transmission shift performance/quality and/or the malfunction indicator lamp (MIL) is illuminated.

PIP5230B

Service Bulletin/Repair Instructions

This Preliminary Information communication advises the technician before replacing the crankshaft to review the following. Dealer should complete the Service Information diagnostics and the Cost Comparison Worksheet for Assembly Repair vs. Replacement. Technician will use the latest version of 09-06-04-026G to verify the Engine Control Module calibration is not an aftermarket calibration. If the customer prefers to keep the original numbers matching engine please call General Motors Technical Assistance Center for repair direction.

PIP5279A

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that may have Service Engine Soon Malfunction Indicator Lamp. Technician may find Diagnostic Trouble Codes P0089, P127C, P127D, P0192, P0193, P228C, P228D, and P006C. Technician should follow published Service Information diagnostics for the Diagnostic Trouble Codes that are stored. If Service Information does not lead to a repair for the concern, the fuel rail pressure sensor should be replaced.

09-09-40-001C

Service Bulletin/Repair Instructions

This informational bulletin provides information to advise dealers about seat belt buckles not operating and/or seat belt warning light illumination, as well as difficulty latching and unlatching the buckle or the buckle release button sticking.

SB-00-06-01-026G

Service Bulletin/Repair Instructions

GENERAL MOTORS: IN SOME VEHICLES AND TRUCKS, WHEN TRANSFERRING INTAKE MANIFOLD TO REPLACE AN ENGINE LONG SERVICE BLOCK, DUE TO INTERNAL DAMAGE, EXTREME CAUTION MUST BE TAKEN FOR COMPONENT DEBRIS VIA BROKEN, BENT OR MISSING INTAKE VALVES. *PE

09-00-89-002L

Service Bulletin/Repair Instructions

This informational bulletin provides information to dealership personnel on properly maintaining vehicles in dealer inventory.

PIC5932A

Service Bulletin/Repair Instructions

PIP5213C

Service Bulletin/Repair Instructions

This Preliminary Information communication advises the technician that the LCT1000 6 Speed Allison, 8L90 and 8L45 8 speed automatic transmission as well as the transmission control module is on restriction through General Motors Product Quality Center. Dealer will need to contact General Motors Product Quality Center for further assistance.

09-06-04-026K

Service Bulletin/Repair Instructions

This informational bulletin supplies infomation for identifying non-GM (Aftermarket) engine calibrations for gasoline engines using Tech 2® or GDS 2 (U.S. and Canada).

14-06-04-003A

Service Bulletin/Repair Instructions

This informational bulletin provides technicians with information on identifying non-GM ECM Calibration use and Power-Up hardware detection in Duramax® Diesel Engines using GDS 2.

99-01-39-004G

Service Bulletin/Repair Instructions

This technical bulletin provides repair information for the correction of a customer concern of short duration musty odors emitted from the HVAC system at vehicle start-up in hot, humid conditions.

03-06-03-003E

Service Bulletin/Repair Instructions

This warranty administration bulletin provides policy information on ACDelco® replacement battery warranty procedures.

03-07-29-004J

Service Bulletin/Repair Instructions

This informational bulletin provides technicians with information to assist in identifying operating characteristics of manual transmissions that repair attempts will not change.

PIT5443

Service Bulletin/Repair Instructions

This Preliminary Information communication advises the technician of a concern where the Onstar® menu is missing from the radio display. Pressing the white Onstar® push to talk button and say hide Onstar® menu will hide the menu and saying unhide menu will make the menu come back again.

03-00-89-006L

Service Bulletin/Repair Instructions

This informational bulletin provides dealership personnel with information on new vehicle Pre-Delivery Inspection (PDI) process and to encourage delivering quality vehicles and generating higher CSi scores.

PIP4648C

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician that replacement transfer case halves will not be threaded. No additional thread tapping will be necessary to assemble the transfer case as the attaching metric bolts are self-tapping. Drive the bolts into the new case and torque them to specification.

01-08-51-003E

Service Bulletin/Repair Instructions

This informational bulletin provides recommendations and product information for application of anti-corrosion materials

05-06-04-022M

Service Bulletin/Repair Instructions

This informational bulletin provides information on TOP TIER Detergent Gasoline and available retail brands.

03-06-03-004N

Service Bulletin/Repair Instructions

This informational bulletin provides information to dealership personnel regarding warranty codes generated by EL-50313 Midtronics GR8 Battery Tester/Charger required for claim processing on labor operations 4041510, 4041520 and 250 mile/400 km labor operation restriction (North America ONLY).

PI1250B

Service Bulletin/Repair Instructions

This preliminary informational bulletin provides information on the introduction of the Advanced Diagnostics - Proactive Alerts available on many models.

PIC6107

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about being unable to receive OnStar ?Over The Air? updates. Technician will need to press the OnStar button and verify they have an active account and that the call connects with data and location.

09-00-89-002K

Service Bulletin/Repair Instructions

This informational bulletin provides information to dealership personnel on properly maintaining vehicles in dealer inventory.

PI0091B

Service Bulletin/Repair Instructions

This preliminary informational bulletin provides repair information to correct a customer concern of Iitermittently key will not rotate in door or ignition lock cylinder.

02-08-42-001H

Service Bulletin/Repair Instructions

This informational bulletin provides information to assist dealership personnel with the identification of vehicle headlamp, tail lamp, license lamp or fog/driving lamp damage that are not considered warrantable.

11-08-49-001O

Service Bulletin/Repair Instructions

This technical bulletin provides repair procedure information to correct a customer concern of Transport Mode On message displayed in Driver Information Center (DIC) and/or battery light is flashing.

15-00-89-004

Service Bulletin/Repair Instructions

This informational bulletin provides technicians with information to help identify the differences between what is considered a fluid leak, and what is considered seepage.

PIT5399

Service Bulletin/Repair Instructions

PI1440

Service Bulletin/Repair Instructions

This preliminary informational bulletin provides technicians with diagnostic tips for a customer concern of odor emanating from HVAC system.

09-00-89-016D

Service Bulletin/Repair Instructions

This warranty administration bulletin provides retail and wholesale service personnel with the policies and the warranty claims submission procedures that support Labor Operation 0600014 ? Suspected Tampering or Vehicle Modifications.

12-06-01-008B

Service Bulletin/Repair Instructions

This informational bulletin provides dealership personnel information on unscheduled supplemental services (including flushing services and additives) and proper use of GM simplified maintenance schedules (Canada only).

15-00-89-003

Service Bulletin/Repair Instructions

This informational bulletin provides information on dealer reimbursement procedures for Customer Assistance Center (CAC) Tier 1 and Tier 2 empowerment tools: diagnostic fee, short term rental, and up-front towing (U.S. only).

Reading this report

Complaint counts are reports filed with NHTSA, not failure rates. A common model collects more of them than a rare one that breaks more often.