PIP4902W
Service Bulletin/Repair Instructions
This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
Vehicle report
Technical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.
PIP4902W
This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
PIP6127A
This document assists GM dealer technicians with diagnosing torque converter concerns to ensure torque converter replacement is necessary. The torque converter part number will be placed on order restriction, and the technician will be asked to follow 25-NA-148 before requesting a part through PQC.
PIC6551C
This Preliminary information communicates to dealer to perform a MEC reset for wireless projection issues
PIT6031B
This Preliminary information communicates an issue where an aftermarket autostop device or rear taillights is causing a dead battery.
PIT5680B
This PI provides information to repair the door water deflector which is not sealed properly allows water into the door jam/sill area.
PIT5099J
PI to help diagnose A/C concern
PIT5509N
This PI provides diagnostic tips for diagnosing electric trailer brakes issues.
PIT6473F
This PI was created to help avoid unnecessary front camera module replacements
PIT6532
The purpose of this PI is to inform dealer technicians of a normal cab pressure relief valve noise to avoid unnecessary part replacement
PIT5544J
This Preliminary information communicates information on a hydraulic rush type noise from the power steering gear. This noise is a characteristic of the new Active Hydraulic Assist System RPO NV8 and no repairs should be made. The noise is most noticeable in the cab at idle, in park, with all accessories turned off.
PIT5966F
This Preliminary information communicates an issue with an OTA pending message still displayed after an OTA event and how to reset/clear the message.
PIT6523
This PI provides diagnostic steps for dealer technicians to verify the condition and ensure that part replacement is necessary
PIT6132E
This Preliminary information communicates an issues with the HVAC making a hum buzz noise when the blower is set to a higher speed. Engineering is working on a new HVAC door seal material to correct the noise.
PIT5509M
This PI provides diagnostic tips for diagnosing electric trailer brakes issues.
N25-250552
• Improvements to OnStar functionality.
PIC6423A
Pi created to provide GM dealers with information on gathering information for projection issue
PIC6551B
This Preliminary information communicates to dealer to perform a MEC reset for wireless projection issues
PIT5689N
This Preliminary information communicates that some customers may comment that after an auto-stop event the engine does not restart and to inspect the engine ground strap. Temporarily on hold while PIE0572 is active. PIE0572 has now ended and reinstating the PI.
PIT3271Q
This preliminary information communicates information about how to determine if a wheel and tires size change is available.
PIT6473E
This PI was created to help avoid unnecessary front camera module replacements
PIT6473D
This PI was created to help avoid unnecessary front camera module replacements
PIT6473C
This PI was created to help avoid unnecessary front camera module replacements
PIP4902V
This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
PIP6104
This Preliminary information communicates the steps on how to save a GDS2 Session Log and upload to a Technical Assistance Case in CX Connect.
PIT6473B
This Preliminary Information communicates direction for different audio issues with RPO UQA, UQF, UQS, or NKD
PIT6425D
This Preliminary information communicates to the field on how to diagnosis a GPS issue with the Telematic module with no DTC'ss
PIT5697E
This Preliminary information communication provides information to the technician on installing Regular Production Option Code UVC Rearview Camera. Technician will need to reference the latest version of General Motors Up-fitter Integration Bulletin 152. The information can be found at http://www.gmupfitter.com/ under the "Technical Bulletin" Tab and then "Show all bulletins."
PIT5744F
This Preliminary information communicates information on how to disable the Side Blind Zone Detection and Park Assist systems when a customer removes the pickup box from the vehicle to install an aftermarket bed or body.
PIT6489
This preliminary information communicates an issue with the engine running after the ignition is turned off and diagnostic help to isolate a possible Fuel Pump Control Module issue.
PIT4506J
This Preliminary Information communication provides information to the technician that some owners of Heavy Duty Trucks and Utilities may ask if they can lower their tire pressures. Tire pressures being set to the "Tire and Loading Label" will ensure the safe handling and ride characteristics of the truck and should not be lowered.
PIT6483
This preliminary information communicates an issue with aftermarket LED headlights causing IPC warning messages and MIL along with several low speed lan DTCs.
PIT6400A
This PI Communications information on an alternative product dealers can use to perform 19-NA-255: Wax Coating on Frame Peeling, Metal Shows Corrosion/Rusting due to issue with getting product from current supplier listed in the bulletin.
PIT6425C
This Preliminary information communicates to the field on how to diagnosis a GPS issue with the Telematic module with no DTC's
PIT6344A
This Preliminary information communicates an issue with blower motor speed changing when air flow is blocked by snow.
PIP6098
This PI advised dealer technicians of possible causes of diesel fuel contamination in gasoline powered vehicles and advises of warranty direction.
PIP4902U
This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
PIT5828E
This Preliminary Information communication provides information to the technician about customers that may request the factory Integrated Trailer Brake Controller Regular Production Option Code (JL1) be installed on their Full-Size Pickup or SUV when the vehicle was not ordered with the option. Dealer should advise the customer it cannot be added to the vehicle.
PIT6276B
This Preliminary information communicates an issue with a service keyless entry message caused by aftermarket door handle covers and they should be removed.
PIT5689M
This Preliminary information communicates that some customers may comment that after an auto-stop event the engine does not restart and to inspect the engine ground strap. Temporarily on hold while PIE0572 is active. PIE0572 has now ended and reinstating the PI.
PIT6132D
This Preliminary information communicates an issues with the HVAC making a hum buzz noise when the blower is set to a higher speed. Engineering is working on a new HVAC door seal material to correct the noise.
PIT5214G
This Preliminary Information communication provides information to the technician about vehicles that have had multiple repair attempts that are being performed on customer’s vehicles that exhibit vibration conditions without utilizing the support of General Motors Technical Assistance Center. If valid vibration frequency or Road Force Variation data has been collected and a repair attempt does not correct the customer complaint, contact General Motors Technical Assistance Center for further support. For any vehicles that remains unrepaired after being at the dealer for three days or more and a related bulletin or PI is not found, contact General Motors Technical Assistance Center for further support.
25-NA-339
Under Field Actions N252494000, N252494001, the service procedure includes performing a PICO test on vehicle engines within the identified suspect VIN population. If the engine passes the PICO test, the engine oil will be changed from 0W20 to Mobil 1 Supercar 0W40 dexosR. From that point forward, the engine must use 0W40 dexosR oil products for all future oil change services.
PIT6132C
This Preliminary information communicates an issues with the HVAC making a hum buzz noise when the blower is set to a higher speed. Engineering is working on a new HVAC door seal material to correct the noise.
PIT6425B
This Preliminary information communicates to the field on how to diagnosis a GPS issue with the Telematic module with no DTC's
PIT6425A
This Preliminary information communicates to the field on how to diagnosis a GPS issue with the Telematic module with no DTC's
PIC6551A
This Preliminary information communicates to dealer to perform a MEC reset for wireless projection issues
N242454441 -03
Certain vehicles listed above, may have a condition where the transmission control valve has worn, resulting in a gradual loss of pressure within the valve. The effects can cause harsh shifting, setting a service engine soon message, reduced engine performance or P0747 diagnostic trouble code. Dealers are to install a new control valve body. The repairs will be made at no charge to the customer.
PIT6440
The Driver Information Center may display a message of Transport Mode On after the ignition is cycled.
13598
New Vehicle Monitoring Programs Section in IVH
PIT5479H
This Preliminary Information communication provides information to the technician about fluid leaking from the brake caliper piston area found during a service of the vehicle. The substance is actually excess assembly grease from the caliper boot and piston.
22-NA-080
This technical bulletin provides a procedure to replace the camshaft actuator magnet to correct customer concerns of engine related shudder.
PIP4902T
This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
PIC5650M
This Preliminary Information communication provides information to the technician about vehicles that have an intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble Codes B3055, B3060, B3935, C0750, C0755, C0760, C0765, and/or C0775.
PIT6396A
This PI communicates an issue with a SES MIL with DTC P2535, P12A6, P10DA and/or C111B maybe set after replacing the fuel pump driver module. Engineering is working on a fix, but in the meantime, dealers are to install a diode.
PIT5161L
This Preliminary Information communication provides information to the technician about vehicles that may have a bump feel or clunk noise at a stop or on launch. Dealer should communicate to the customer this condition is a normal operating characteristic
PIP5865E
This Preliminary information communicates the possibility of DTC P30BF failing on low mile vehicles due to the possibility of the cylinder 1/2 sliding barrel binding on intake camshaft.
PIP5601B
This PI communicates the requirement to provide a pico file to receive diagnostic assistance from TAC.
PIP5601C
This PI communicates the requirement to provide a pico file to receive diagnostic assistance from TAC.
PIT6405
This PI is to inform dealers of a possible issue with an LVDS cable causing the radio to come on unwanted
N252494770-01
Amendments to the Song-Beverly Act (SBA) California warranty law provides vehicle owners with an opportunity to submit a written notice to GM before filing a lawsuit seeking a vehicle repurchase. If such a notice is not provided to GM, then the vehicle owner is prevented from seeking civil penalties in litigation. Vehicle owners of the affected vehicles will be mailed an owner’s manual and warranty insert containing this information in English and Spanish.
N252494770
Amendments to the Song-Beverly Act (SBA) California warranty law provides vehicle owners with an opportunity to submit a written notice to GM before filing a lawsuit seeking a vehicle repurchase. If such a notice is not provided to GM, then the vehicle owner is prevented from seeking civil penalties in litigation. Vehicle owners of the applicable vehicles will be mailed an owner’s manual and warranty insert containing this information in English and Spanish.
PIT6400
This PI Communications information on an alternative product dealers can use to perform 19-NA-255: Wax Coating on Frame Peeling, Metal Shows Corrosion/Rusting due to issue with getting product from current supplier listed in the bulletin.
PIT6396
This PI communicates an issue with a SES MIL with DTC P2535, P12A6, P10DA and/or C111B maybe set after replacing the fuel pump driver module. Engineering is working on a fix, but in the meantime, dealers are to install a diode.
PIT6180A
This Preliminary information communicates assistance in locating the Rear seat belt comfort guides in the parts catalog.
PIP4902S
This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
25-NA-156
This service bulletin provides information on Tire Sidewall Irregularities.
00-06-01-026R
This service bulletin provides information on replacing the intake manifold when the engine is replaced after severe internal engine damage.
24-NA-262
This bulletin helps aid the tech in possible 10L100 transmission noise that may be normal or abnormal depending on the concern noted.
07-08-42-006U
This service bulletin provides technicians with information on available BCM calibrations to restore bulb outage detection on vehicles produced by a second stage manufacturer (Upfitter), and/or turn signals flash fast after factory box removed.
PIT5074R
This Preliminary Information communication provides information to the technician about the use of J-35616-64B and Mini 50 terminal test probe, replacement terminals, and terminated leads.
PIT5966E
This Preliminary information communicates an issue with an OTA pending message still displayed after an OTA event and how to reset/clear the message.
22-NA-182
This service bulletin advises the technician to check if the transmission cooler lines are twisted to correct customer concerns of Harsh Shift, Shudder, Surge, Stall, Transmission Overheating and/or High Transmission Fluid Temperature.
23-NA-170
This bulletin advises the tech to inspect deeper into what may be to main cause of an engine failure.
23-NA-153
The service bulletin advises the tech of a normal transmission shift condition and the delay in throttle response when the throttle plate is opened rapidly and advises the customer that it is normal for the delay.
21-NA-238
This technical bulletin provides a procedure to inspect the front pump of the transmission for a possible leak.
25-NA-114
This informational bulletin provides information on Anti-Chip Coating Appearance.
25-NA-118
This service bulletin provides information for the technicians to use a Customer Concern Verification sheet to facilitate the questions needing to be answered by the customer regarding Automatic Emergency Braking (AEB) issues.
15-NA-010
This service bulletin provides information to dealership personnel for new vehicles with less than 1,000 miles that may not pass California smog inspection or smog inspection in other states.
PIP5810C
This Preliminary information communicates that the tool for the HD transfer cases to install the input seal during a repair is incorrect and a new tool is in development.
25-NA-100
This warranty administration bulletin provides policy information on vehicles outside of a California Emissions State who move to and register their vehicle in a California Emission State may be entitled to the 7 year, 70,000-mile Emission Select State Component Limited Warranty.
PIT6110F
This Preliminary information communicates an issue with the SES MIL and DTC P062B /P060C and engineering is currently investigating.
PI0281L
This preliminary informational (PI) bulletin provides information to dealership personnel that may be helpful when addressing underbody component corrosion with customers.
PIP6008E
This Preliminary information communicates a possible retainer ring dis-lodged for a DTC P2714, may not have reverse as well.
21-NA-166
This informational bulletin provides information on the turn signal stalk not cancelling and/or mis cancelling.
PIP5926D
This Preliminary information communicates that the t-case input seal, and/or the o-ring most likely is the source of the leak between the transmission and the t-case.
PIT5551R
This Preliminary information communicates a "Forward Collision System Reduced" message displayed on the DIC when the Forward Automatic Braking has been set to the "Alert" setting. This is normal when the FAB has been set to "Alert".
13-02-32-001H
This service bulletin provides a procedure to flush and bleed power steering system to correct a power steering noise or fluid leak concern that is caused during extremely low temperatures.
24-NA-229
This bulletin provides a procedure on how to check for a battery drain utilizing the Picoscope and how to measure the load on the system that may be causing a drain.
07-00-89-037W
This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance programs.
PIT5986D
This Preliminary information communicates a diagnostic tip for a thump, click, pop, clunk type noise that is heard from the front end. Dealers are to inspect for something contacting the grill shutters as they open and close.
22-NA-183
This service bulletin advises the technician of a different tire/rim option that can be used to correct a customer concern of poor ride quality at highway speeds.
25-NA-087
This service bulletin provides information on the proper Reflective High Temperature Heat and/or Insulating Tape to use for certain repairs, such as Wiring Harness Repairs.
13-08-116-001K
The intent of this service bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for causing multiple customer concerns that do not have other diagnostic methods to identify them.
PIP6052
This Preliminary information communicates to use a vacuum to remove any packing material found on top of the service valve body assembly.
07-08-42-006T
This service bulletin provides technicians with information on available BCM calibrations to restore bulb outage detection on vehicles produced by a second stage manufacturer (Upfitter), and/or turn signals flash fast after factory box removed.
23-NA-185
This service bulletin helps diagnose/reduce possible CCND issues on Transfer Cases - Service 4WD on DIC, Intermittent Failures, Noise Concerns, Driveline/Steering Vibration/Shudder, Intermittent DTCs/MIL Illuminated, Engagement/Disengagement/Ratcheting Concerns.
25-NA-052
This bulletin advises the technician to flush the cooling system multiple times if oil has been found in the cooling system and replace the parts that may be contaminated due to oil in system.
PIT6110E
This Preliminary information communicates an issue with the SES MIL and DTC P062B and engineering is currently investigating.
24-NA-098
This service bulletin provides information for dealers/technicians on Service Programming System (SPS) Error Codes E4398, E4399, E4401, E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491, E4492, or E6961 and resolution information.
25-NA-065
This informational bulletin instructs the tech when fuel/fluid is needed to be tested and where it can be sent for analysis.
08-03-10-006I
This service bulletin provides a procedure on how to clean and resurface aluminum wheel bead seats for vehicles that have the condition of Tire Slowly Goes Flat, Tire Air Loss, Low Tire Pressure Warning Light Illuminated, Aluminum Wheel Bead Seat Corrosion.
23-NA-073
This technical bulletin provides repair information to correct a customer concern of Evaporative DTCs P0442, P0446, P0455 or P0449, Caused by Dust Intrusion into the Evaporative Canister.
15-06-03-001F
This service bulletin provides information to diagnose batteries that have set for a long period of time and/or cold weather climates and testing those batteries.
19-NA-255
This service bulletin provides frame coating repair information to correct a customer concern of wax coating on frame peeling, metal shows corrosion/rusting (U.S. and Canada Only).
17-NA-073
This warranty administration bulletin provides information regarding the field action courtesy transportation policy.
24-NA-046
This technical bulletin provides a procedure to correct the condition of Suction Cup Marks on Window Glass.
PIP5901B
This Preliminary information communicates that the tool for the HD transfer cases to measure clutch pack shim selection is in development.
PIT5689L
This Preliminary information communicates that some customers may comment that after an auto-stop event the engine does not restart and to inspect the engine ground strap. Temporarily on hold while PIE0572 is active. PIE0572 has now ended and reinstating the PI.
05-03-07-009L
This service bulletin provides information on Wheel Alignment Specifications, Requirements and Recommendations for GM Vehicles.
11-00-89-005Y
This Warranty Administration bulletin provides information on Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy (U.S. Only).
PIE0818
This engineering information (EI) is requesting information from technicians to perform the check list provided and contact the engineer listed in regard to the outside rearview mirror skull cap missing.
PIT6344
This Preliminary information communicates an issue with blower motor speed changing when air flow is blocked by snow.
PIT4506H
This Preliminary Information communication provides information to the technician that some owners of Heavy Duty Trucks and Utilities may ask if they can lower their tire pressures. Tire pressures being set to the "Tire and Loading Label" will ensure the safe handling and ride characteristics of the truck and should not be lowered.
05-08-51-001L
This informational bulletin provides a procedure on how to remove the paint stain that may present itself under the shipping film.
22-NA-068
This technical bulletin provides repair information to correct a customer concern of Diagnostic Tips For Park Assist Off Message / Unwanted Or False Park Assist Alerts / No DTCs.
16-NA-109
This service bulletin provides a procedure inspecting for excess grease or Sealant on the Exterior of the steering gear due to seeing grease or sealant on certain locations on the gear.
PIT5551Q
This Preliminary information communicates a "Forward Collision System Reduced" message displayed on the DIC when the Forward Automatic Braking has been set to the "Alert" setting. This is normal when the FAB has been set to "Alert".
PIT5744E
This Preliminary information communicates information on how to disable the Side Blind Zone Detection and Park Assist systems when a customer removes the pickup box from the vehicle to install an aftermarket bed or body.
PIT6276A
This Preliminary information communicates an issues with a service keyless entry message caused by aftermarket door handle covers and they should be removed.
PIT5986C
This Preliminary information communicates a diagnostic tip for a thump, click, pop, clunk type noise that is heard from the front end. Dealers are to inspect for something contacting the grill shutters as they open and close.
21-NA-138
This service bulletin provides a repair procedure to correct a customer concern of a Squeak, Grind or Clunking Noise from Rear Leaf Springs.
07-00-89-037V
This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance programs.
PIT6132B
This Preliminary information communicates an issues with the HVAC making a hum buzz noise when the blower is set to a higher speed. Engineering is working on a new HVAC door seal material to correct the noise.
10-08-110-001L
This service bulletin provides information on proper use of floor mats.
21-NA-043
This bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles before being sold (prepping) to the customer.
22-NA-074
This service bulletin provides service information to technicians on guidelines to replace Oil Cooler, Oil Cooler Lines and Oil Tank if the engine was replaced where large amounts of debris has flowed throughout the oiling system.
22-NA-244
This warranty administration service bulletin provides information about GM Accessories - Dealer-Installed, Repaired or Replaced During Warranty Coverage Period.
23-NA-064
This service bulletin provides information on the Transport Mode Feature, also known as Logistics mode, which is used to increase the 12V Battery stand time of the vehicle during transit and or long period of stand time at the dealerships.
PIT5689K
This Preliminary information communicates that some customers may comment that after an auto-stop event the engine does not restart and to inspect the engine ground strap. Temporarily on hold while PIE0572 is active. PIE0572 has now ended and reinstating the PI.
21-NA-135
This service bulletin provides information to inform dealership personnel about Law Enforcement and Government vehicles that request to disable or enable content.
N242454441-02
Certain vehicles listed above, may have a condition where the transmission control valve has worn, resulting in a gradual loss of pressure within the valve. The effects can cause harsh shifting, setting a service engine soon message, reduced engine performance or P0747 diagnostic trouble code. This special coverage covers the condition described above for a period of 15 years or 150,000 miles (240,000km), whichever occurs first, from the date the vehicle was originally placed in service, regardless of ownership. For vehicles covered by Vehicle Service Contracts, all eligible claims with repair orders on or after November 26, 2024, are covered by this special coverage and must be submitted using the labor operation codes provided with this bulletin. Claims with repair orders prior to November 26, 2024, must be submitted to the Service Contract provider. Vehicle owners or lessees who paid for repairs referenced in this Special Coverage (“Customers”) are eligible for reimbursement of their reasonable and customary expenses in accordance with the procedures specified below. The conditional right to reimbursement is provided by GM solely in the interest of customer satisfaction and is personal to Customers. Customers may not assign and GM does not consent to any assignment of any Customer’s right to submit reimbursement claims, or to receive reimbursement, or any other rights granted by this Special Coverage to any third party, including but not limited to service contract providers, and this Special Coverage is not intended to and does not confer any third party beneficiary, subrogation or contribution rights, or any other rights to reimbursement, against GM, whether in law, equity or otherwise, on any third parties. Dealers are to install a new control valve body. The repairs will be made at no charge to the customer.
01-08-42-001Q
This service bulletin provides information on Exterior Lamp Condensation and Water Leak Information and Replacement Guidelines.
PIP6008C
This Preliminary information communicates a possible retainer ring dis-lodged for a DTC P2714, may not have reverse as well.
PIT5544H
This Preliminary information communicates information on a hydrauilc rush type noise from the power steering gear. This noise is a characteristic of the new Active Hydraulic Assist System RPO NV8 and no repairs should be made. The noise is most noticeable in the cab at idle, in park, with all accessories turned off.
17-NA-350
This informational bulletin provides explanation of a normal condition of a loose fitting trailer hitch receiver in the gooseneck hitch ball.
22-NA-172
This technical bulletin provides repair information to correct a customer concern of Trailer Tire Pressure Only Reading Up To 100 PSI, New Parts To Increase To 147 PSI.
21-NA-155
This informational bulletin advises the technician to check for faults that may be caused by the trailer otherwise found by a possible faulty trailer connector.
24-NA-239
This informational bulletin provides a guide on how to diagnose and test for vibrations utilizing the PicoScope.
18-NA-011
Informational bulletin explaining how a plow may cause overheating and engine damage when traveling over 45 mph.
22-NA-150
This technical bulletin provides a procedure to program the Reductant Control Module and Setup and Perform the Reductant Fluid Tank Level Reset.
09-06-04-026Z
This bulletin provides information on identifying Non-GM Engine Calibrations for Gasoline Engines using the Tech 2 or GDS 2.
22-NA-218
This informational bulletin advises the technician on normal noises produced by the engine and to explain this to the customer.
PIP6008B
This Preliminary information communicates a possible retainer ring dis-lodged for a DTC P2714, may not have reverse as well.
PIT5828D
This Preliminary Information communication provides information to the technician about customers that may request the factory Integrated Trailer Brake Controller Regular Production Option Code (JL1) be installed on their Full-Size Pickup or SUV when the vehicle was not ordered with the option. Dealer should advise the customer it cannot be added to the vehicle.
20-NA-132
This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
07-00-89-037U
This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance programs.
21-NA-091
This service bulletin provides information for customers/dealers/technicians on Normal Camera Display Operation - Flashing Diamond - Spot - or UFO like image on Camera Display.
03-06-01-023I
This service bulletin explains how to measure for oil consumption and possible reasons for loss of oil.
PIT5386K
This Preliminary Information communication provides information to the technician about vehicles that are found to have a back-up alarm inoperative during the Pre-Delivery Inspection. On trucks equipped with the Back Up Alarm (RPO 8S3), the alarm will be intentionally left disconnected from the assembly plant. Technician will reroute the harness and plug it in.
18-NA-263
This warranty administration bulletin provide policy information for variable diagnostic time allowances on select labor operations (U.S. Only).
N242454441-01
Certain vehicles listed above, may have a condition where the transmission control valve has worn, resulting in a gradual loss of pressure within the valve. The effects can cause harsh shifting, setting a service engine soon message, reduced engine performance or P0747 diagnostic trouble code. This special coverage covers the condition described above for a period of 15 years or 150,000 miles (240,000km), whichever occurs first, from the date the vehicle was originally placed in service, regardless of ownership. For vehicles covered by Vehicle Service Contracts, all eligible claims with repair orders on or after November 26, 2024, are covered by this special coverage and must be submitted using the labor operation codes provided with this bulletin. Claims with repair orders prior to November 26, 2024, must be submitted to the Service Contract provider. Vehicle owners or lessees who paid for repairs referenced in this Special Coverage (“Customers”) are eligible for reimbursement of their reasonable and customary expenses in accordance with the procedures specified below. The conditional right to reimbursement is provided by GM solely in the interest of customer satisfaction and is personal to Customers. Customers may not assign and GM does not consent to any assignment of any Customer’s right to submit reimbursement claims, or to receive reimbursement, or any other rights granted by this Special Coverage to any third party, including but not limited to service contract providers, and this Special Coverage is not intended to and does not confer any third party beneficiary, subrogation or contribution rights, or any other rights to reimbursement, against GM, whether in law, equity or otherwise, on any third parties. Dealers are to install a new control valve body. The repairs will be made at no charge to the customer.
16-NA-376
This informational bulletin provides information on higher than expected oil consumption.
PIT5962B
This Preliminary information communicates a GM part number for reflective high temperature heat or insulating tape when repairing wiring harnesses.
PIT5697D
This Preliminary information communication provides information to the technician on installing Regular Production Option Code UVC Rearview Camera. Technician will need to reference the latest version of General Motors Up-fitter Integration Bulletin 152. The information can be found at http://www.gmupfitter.com/ under the "Technical Bulletin" Tab and then "Show all bulletins."
08-07-30-035I
This service bulletin provides information on the harmful effects of ethylene glycol in transmission fluid.
21-NA-275
This service bulletin provides repair information to correct customer concerns of Wheel Lock Up, ABS Event, Loud Bang and a Flashing “D” on Driver Information Center (DIC) when Lightly or Moderately Accelerating Forcing an 8-7 or 8-6 Downshift.
N242454441
Certain vehicles listed above, may have a condition where the transmission control valve has worn, resulting in a gradual loss of pressure within the valve. The effects can cause harsh shifting, setting a service engine soon message, reduced engine performance or P0747 diagnostic trouble code. This special coverage covers the condition described above for a period of 15 years or 150,000 miles (240,000km), whichever occurs first, from the date the vehicle was originally placed in service, regardless of ownership. For vehicles covered by Vehicle Service Contracts, all eligible claims with repair orders on or after November 26, 2024, are covered by this special coverage and must be submitted using the labor operation codes provided with this bulletin. Claims with repair orders prior to November 26, 2024, must be submitted to the Service Contract provider. Vehicle owners or lessees who paid for repairs referenced in this Special Coverage (“Customers”) are eligible for reimbursement of their reasonable and customary expenses in accordance with the procedures specified below. The conditional right to reimbursement is provided by GM solely in the interest of customer satisfaction and is personal to Customers. Customers may not assign and GM does not consent to any assignment of any Customer’s right to submit reimbursement claims, or to receive reimbursement, or any other rights granted by this Special Coverage to any third party, including but not limited to service contract providers, and this Special Coverage is not intended to and does not confer any third party beneficiary, subrogation or contribution rights, or any other rights to reimbursement, against GM, whether in law, equity or otherwise, on any third parties. Dealers are to install a new control valve body. The repairs will be made at no charge to the customer.
17-NA-374
This informational bulletin advises the technician of how the Soot information has changed from grams to percentage.
22-NA-238
This service bulletin provides diagnostic/repair information to correct a customer concern of Cellphone not Charging or USB Receptacle Inoperative.
19-NA-219
This diagnostic tip bulletin provides additional information on how to diagnose a possible valve, lifter or camshaft issue.
23-NA-167
This informational bulletin provides information on Outside Rear View Mirror Defog or Defrost Times Different for Passenger and Driver Mirrors.
12-08-51-002R
This informational bulletin provides technicians and dealership personnel with spray-in bed liner general information and repair procedures.
04-06-01-029K
This informational bulletin explains Unscheduled Supplemental Services and the importance of GM Simplified Maintenance Schedules.
PIT6240
This Preliminary information communicates information on adding RPO UF3 Fast Idle to a vehicle.
PIT5909C
This Preliminary information communicates that it is normal for the tailgate to drop faster than it used to after the GM Accessory Kicker Audio System is installed.
22-NA-092
This informational bulletin provides an optional repair using a different set of brakes that may correct the customers concern of Early Brake Wear in Harsh Environments.
24-NA-108
This service bulletin provides a procedure to correct radio software concerns.
24-NA-225
This bulletin provides information on how to look for and test for DEF or water in the fuel system and what the specs should be.
PIT6259
This Preliminary information communicates information on faulty replacement K111 Fuel Pump Driver Control Module.
24-NA-040
This service bulletin provides information on All hazmat parts being returned to the Warranty Parts Center (WPC) must be shipped using Central Transport. Hazardous materials should never be sent by air transportation to the WPC.
10-00-89-009F
This service bulletin provides information on key code security rules and information on GM keycode look-up applications (U.S).
24-NA-196
This informational bulletin advises the tech and the customer of a normal DEF operation while under high load conditions and when the time is right to fill the DEF at that time frame.
03-06-01-023H
This service bulletin explains how to measure for oil consumption and possible reasons for loss of oil.
01-06-01-011Q
This service bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil consumption.
99-00-89-019Z
This Warranty Administration bulletin provides information on the Global Warranty Management (GWM) Warranty Parts Center (WPC) Parts Return Program.
07-00-89-037T
This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance programs.
23-NA-154
This bulletin provides information on Warranty Administration – Required Operating Procedures - 8 Points (U.S. Only).
04-06-04-051J
This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent additive.
17-NA-302
This informational bulletin provides information on availability for a locking gas cap for trucks are operated in high amount of dirt or dust which can migrate to the filler cap area.
23-NA-219
This service bulletin provides information on Concerns or Questions Regarding Installation of Dealer Installed Accessories.
24-NA-197
This technical bulletin provides a procedure to correct the condition of Malfunction Indicator Lamp Illuminated with DTCs P2463 P2459 P11FB P11D3.
20-NA-138
This bulletin provides information on Policies Applicable to All U.S. Dealers for Engine and Transmission Assembly Replacement Under Warranty, Policy or Customer Enthusiasm and information on Submission of Warranty Transaction in Global Warranty Management.
08-07-30-026I
This service bulletin provides information on some vehicles that may rock or move slightly forward or rearward while in Park at start up after cold soak. This condition may be accompanied by a clunk noise. This is a slight movement that is more often seen visually, rather than felt, when viewed from the outside and using the auto-start feature, if equipped.
21-NA-120
This service bulletin provides a Diagnostic Tip for Noise, Vibration, and/or Harshness Issues/Clunk Noise Heard During Coast Down Event after the transfer case was removed from the transmission and reinstalled during a recent repair.
PIT5689J
This Preliminary information communicates that some customers may comment that after an auto-stop event the engine does not restart and to inspect the engine ground strap. Temporarily on hold while PIE0572 is active. PIE0572 has now ended and reinstating the PI.
18-NA-146
This warranty administration bulletin provides policy information, proper labor operation selection and causal part identification for warranty transactions (U.S. Only).
PIT6132A
This Preliminary information communicates an issues with the HVAC making a hum buzz noise when the blower is set to a higher speed. Engineering is working on a new HVAC door seal material to correct the noise.
PIT6110C
This Preliminary information communicates an issue with the SES MIL and DTC P062B and engineering is working on a fix.
PIP5901A
This Preliminary information communicates that the tool for the HD transfer cases to measure clutch pack shim selection is in development.
07-00-89-036K
This service bulletin provides information on Enhancing Field Product Reports with Digital Pictures.
24-NA-185
This informational bulletin provides information on Steering Bump or Clunk Noise on Rough Roads or Potholes.
02-00-89-002X
This service bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S. and Canada Dealers Only).
23-NA-142
This technical bulletin provides a procedure for the techs to replace the forward check ball and separator plate if found the cause of the customers concern of No Forward Gear When Shifting from Park to Drive and/or Reverse to Drive.
PIP5992
This Preliminary information communicates the results if an in-correct P/N Stator Shaft Support was installed during a transmission repair attempt.
PIT3271P
This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles. General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.
PIT6198
This Preliminary information communicates a diagnostic tip for an SES MIL at startup with DTC U0100. Dealer are to test the accessory wake up circuit to the ECM for power.
24-NA-174
The bulletin provides direction on how to locate the Temporary Service Part (TSP) form in GlobalConnect.
General Communication
Vehicle Wide Programming (VWP) is a new process to update software on GM Vehicles. It provides the ability via a single selection within Techline Connect to first identify which modules need updating and then proceed to updating affected modules (with some exceptions). The updating of modules is completed in parallel instead of the technician needing to update one module at a time. This allows a more streamlined approach for dealers and customers.
05-03-08-002J
This service bulletin provides information to dealership personnel on diagnosis and replacement of shock absorber and strut due to fluid leak.
18-NA-073
This service bulletin provides graphics, information and guidelines for engine component wear to assist service personnel as a guideline to perform necessary engine repairs and prevent unnecessary engine replacement.
23-NA-044
This service bulletin provides information on AGM batteries that require less frequent charging in storage.
PIP5991
This Preliminary information communicates to the dealer technician to reference the electronic parts catalog to check the EGR valve part number that was installed.
PIT5689H
This Preliminary information communicates that some customers may comment that after an auto-stop event the engine does not restart and to inspect the engine ground strap. Temporarily on hold while PIE0572 is active. PIE0572 has now ended and reinstating the PI.
PIT5918B
This Preliminary information communicates an issue where GM Accessory Illuminated Emblem may cause an issue with the left headlight/turn signal and dealership are to disable the Accessory Illuminated Emblem until a fix is available.
PIT6110B
This Preliminary information communicates an issue with the SES MIL and DTC P062B and engineering is working on a fix.
18-NA-150
This service bulletin provides information on 6.6L Duramax Possible Oil Leak Path Information.
PIP5926C
This Preliminary information communicates that the t-case input seal, and/or the o-ring most likely is the source of the leak between the transmission and the t-case.
19-NA-237
This service bulletin explains how to identify possible DEF system contamination.
01-00-89-010S
This service bulletin provides information on a guide to help reduce repeat visits for the same customer concern.
16-NA-244
This informational bulletin provides information on Diesel Exhaust Fluid (DEF) and the proper use of the DEF system.
16-NA-372
This bulletin provides information on common diesel engine tick noises and how they are considered part of normal operation and no parts should be replaced for these normal operating conditions.
16-NA-380
This service bulletin provides a diagnostic aid procedure on how to perform a quick test to check if the DPF is the cause of excessive soot from the tailpipe.
18-NA-098
This informational bulletin provides information for the technicians on where to look on the Duramax engine for coolant leaks.
07-06-01-016J
This service bulletin provides information on Internal Engine Noise or Damage After Oil Filter Replacement.
23-NA-141
This informational bulletin advises the technician that the engine and related parts will be debited if found that the tech did not properly prepare the engine block from dirt and debris in bolt holes or if found that the block was damaged by the tech.
00-06-01-012N
This service bulletin advises about the possible issues that may occur when using a scotch brite pad or highly abrasive disk on gasket sealing surfaces or reused parts.
05-06-04-022V
This bulletin provides information on the TOP TIER Detergent Gasoline Licensed Brands and the TOP TIER Diesel Fuel Licensed Brands that are recommended for use in all GM vehicles and the TOP TIER FUELS website URL.
16-NA-222
This bulletin provides information on Engine Concerns that could result from lack of scheduled maintenance, improper service or aftermarket calibrations.
09-06-04-026Y
This bulletin provides information on identifying Non-GM Engine Calibrations for Gasoline Engines using the Tech 2 or GDS 2.
01-06-01-011P
This service bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil consumption.
18-NA-103
This service bulletin provides service information for customer concerns of an in-tank fuel pump whining noise, engine hard to start and/or stalls and Malfunction Indicator Lamp (MIL) is illuminated that may be caused by gelling of fuel in cold temperatures.
18-NA-306
This Warranty Administration service bulletin provides information for dealers/Service advisors on when and how to submit a Pre-Repair Authorization (PRA).
20-NA-090
This informational bulletin provides a way for the technician to identify if the ECM has been modified.
20-NA-082
This informational bulletin explains why more DEF is being used in diesel engines due to new emission standards.
PI0754G
This PI provides information on Rear and Side Tempered Glass Spots (Quench Marks) and that they are a normal characteristic.
16-NA-158
This service bulletin describes the U.S. Dealer Special Tool Loan Program process.
12-01-37-001G
This service bulletin provides information to dealership personnel on a new refrigerant (R1234yf) for A/C service.
24-NA-141
GM is receiving damaged (cracked or broken) transmission cores returned to the reman facilities. The damage is being caused either in the removal process by the technician, or inadequate packaging or shipping. This bulletin advises the dealers to be more careful not to damage the transmissions during removal and to package the core properly for return.
20-NA-038
This informational bulletin explains the difference in AFM and DFM engines and what is and is not activated during this occurrence.
00-03-10-002M
This service bulletin provides information on Chemical Staining, Pitting, Corrosion and/or Spotted Appearance of Chromed Aluminum Wheels.
17-NA-157
This service bulletin explains the difference in oil filters for gas engines with new oil pump control systems and the possibilities of what may happen using the incorrect filter.
20-NA-203
This informational bulletin explains how the regen works for the DEF system and how it works at different levels.
20-NA-022
This technical bulletin provides a procedure to re-torque the leaf spring u bolts to correct a condition of Clunking Noise from Rear of Vehicle (Re-torque Leaf Spring Bolts).
24-NA-124
This technical bulletin provides repair information to correct a customer concern of Malfunction Indicator Lamp Illuminated, Stall, or No Start with DTC P2534, U3023, P0700, P129D, P10DB (w/ L5P Diesel), P103B, P17E0.
99-04-20-002O
This service bulletin provides information on Driveline Clunk Noise and what is acceptable and what is considered normal operation.
04-06-04-051I
This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent additive.
16-NA-383
This service bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels should be used to reduce carbon build-up.
22-NA-070
This service bulletin provides information for replacement parts traceability (RPT) process to aid in tracking part replacements.
18-NA-099
This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product Allegation Resolution (PAR) claim.
22-NA-018
This service bulletin provides information for the Global Warranty Management (GWM) Warranty Parts Center (WPC) Part Photo Return Process (U.S. Dealers Only).
18-NA-125
This service bulletin provides information for engine oil life monitor operation calculation.
21-NA-068
This warranty administration bulletin provides policy information requirements applicable to key fob replacement under the New Vehicle Limited Warranty or under a Replacement Parts Warranty on 2017-2022 and newer model year vehicles with RPO ATH and AVJ.
20-NA-016
This Warranty Administration bulletin provides information on customer vehicles concern results in a manufacturer repurchase from the customer, GM depends on the dealership to host and administer the repurchase closing and intake of the returning vehicle.
23-NA-032
The informational bulletin advises the tech to use the glow plug bore cleaner to reduce the chance of soot building up on the glow plug causing a premature failure.
10-03-10-001G
This informational bulletin provides information on Wheel Balancer Mounting Instructions.
08-07-30-035H
This bulletin provides information on the harmful effects of water or ethylene glycol in transmission fluid.
19-NA-136
This service bulletin provides a diagnostic procedure to aid in correcting a customer concern of a Howling, Whining/Whirring Noise, Shudder/Vibration and/or Grinding Noise While in 4HI, 4HI Auto and/or During Parking Lot Maneuvers in Auto Mode.
16-NA-119
This warranty administration bulletin provides policy information to cover GMs policy on performing GM covered vehicle services and maintenance on vehicles originating/sold in Canada.
09-00-89-008G
This Warranty Administration bulletin provides retail and wholesale service personnel with the policies/procedures and the warranty transaction submission procedures that support the Personal Property Damage process.
18-NA-067
This service bulletin provides information for cleaning brake dust off of aluminum or chrome wheels.
18-NA-361
This technical bulletin provides a procedure to flush the cooler lines to validate if there is excessive debris in the fuel system caused by a failed part.
22-NA-106
This service bulletin provides information on GM Canada New Vehicle Tire Warranty Program for Original Equipment (OE) Tires and PDI installed Limited Production Option (LPO) Tires.
06-00-89-029V
This service bulletin includes information on Interior Cleaning - Instrument Panel (IP), Hard or Plastic Surfaces, Seats, Carpet, Leather, Vinyl, Fabric Cleaner, Stain Remover, Restorer - Product Availability.
10-08-110-001K
This service bulletin provides information on proper use of floor mats.
13-08-116-001J
The intent of this service bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for causing multiple customer concerns that do not have other diagnostic methods to identify them.
15-00-89-004G
This service bulletin provides technicians with information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage.
23-NA-125
This service bulletin provides information for dealers/technicians on Over The Air (OTA) and In Market Enhancement (IME) FAQs.
PIT6110A
This Preliminary information communicates an issue with the SES MIL and DTC P062B and engineering is working on a fix.
N232426401-01
Customer Satisfaction Program. As a remedy for Safety Recall N232426400, certain vehicles had the liftgate exterior release switch assembly disabled. This Customer Satisfaction Program provides the final repair to restore the function of the disabled liftgate exterior release switch assembly. Dealers will replace the liftgate exterior release switch assembly.
N232426401
Customer Satisfaction Program. As a remedy for Safety Recall N232426400, certain vehicles had the liftgate exterior release switch assembly disabled. This Customer Satisfaction Program provides the final repair to restore the function of the disabled liftgate exterior release switch assembly. Dealers will replace the liftgate exterior release switch assembly.
00-03-10-006P
This service bulletin provides information for dealers/technicians on Tire Radial Force Variation (RFV).
17-NA-052
This bulletin updates the position of General Motors on refinishing aluminum wheels. GM has determined that wheel refinishing under warranty will no longer be performed.
10-08-45-001H
This bulletin provides information for electrical ground repairs using new General Motors replacement fasteners with conductive finish.
PIT6137
This Preliminary information communicates an issue with clearing DTC: C15DD and how to rest the average release time to clear DTC.
23-NA-103
This service bulletin provides information on submitting quality Photos of Various Vehicle Concerns to the GM Technical Assistance Center (TAC).
24-NA-060
This service bulletin provides repair information to correct a customer concerns of Radio Software issues.
07-00-89-037S
This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance programs.
11-00-89-005X
This Warranty Administration bulletin provides information on Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy (U.S. Only).
PIT5689G
This Preliminary information communicates that some customers may comment that after an auto-stop event the engine does not restart and to inspect the engine ground strap. Temporarily on hold while PIE0572 is active. PIE0572 has now ended and reinstating the PI.
PIT5918A
This Preliminary information communicates an issue where GM Accessory Illuminated Emblem may cause an issue with the left headlight/turn signal and dealership are to disable the Accessory Illuminated Emblem until a fix is available.
PIT5448J
This Preliminary Information communication advises the technician with a tip when the vehicle stops running after it has been idling for 2.5 hours. This is normal operation of the vehicle built with regular production code BTM and without Regular Production Option Code AVF. If the vehicle was built with regular production code BTM and AVF only has a 1 hour idle time.
24-NA-020
This service bulletin provides a repair procedure to correct customer concerns of Service Emissions System Displayed on DIC, MIL Illuminated with DTC P249C and/or P20E8 Set.
PIT5689F
This Preliminary information communicates that some customers may comment that after an auto-stop event the engine does not restart and to inspect the engine ground strap. Temporarly on hold while PIE0572 is active. PIE0572 has now ended and reinstating the PI.
PIT4322P
This Preliminary Information communication provides information to the technician about vehicles that have an unwanted Stability Activation and/or a Service Stability message on the Driver Information Center. Technician may find a Diagnostic Trouble Code C0710. Technician should inspect for vehicles modifications before any in-depth diagnostics are performed.
PIT5551N
This Preliminary information communicates a "Forward Collision System Reduced" message displayed on the DIC when the Forward Automatic Braking has been set to the "Alert" setting. This is normal when the FAB has been set to "Alert".
PIT5744D
This Preliminary information communicates information on how to disable the Side Blind Zone Detection and Park Assist systems when a customer removes the pickup box from the vehicle to install an aftermarket bed or body.
19-NA-044
This service bulletin provides information on the cold start control system in DI engines to reduce cold start emissions and improve fuel economy.
PIT5479F
This Preliminary Information communication provides information to the technician about fluid leaking from the brake caliper piston area found during a service of the vehicle. The substance is actually excess assembly grease from the caliper boot and piston installation. This grease can be cleaned off and the rest of the service completed.
16-NA-338
This Warranty Admin service bulletin provides guidelines for Dealers Not Required and for Dealers Required to Contact the PQC for engine or transmission assembly replacement and explains the PQC process, GWM Transaction submission, vehicle service record retention and proper handling of assembly returns for Canadian Dealers only.
PIT4506G
This Preliminary Information communication provides information to the technician that some owners of Heavy Duty Trucks and Utilities may ask if they can lower their tire pressures. Tire pressures being set to the "Tire and Loading Label" will ensure the safe handling and ride characteristics of the truck and should not be lowered.
PIT6097C
This Preliminary information communicates an issue where the vehicles wireless charger no longer works with certain ISO updates on Apple 15 phones and advises customer to update their phone to the lastest ISO update.
23-NA-055
This service bulletin provides information on the EL-52800 Diagnostic & Charge Battery Station (DCBS) â FAQs.
PIT5702E
This Preliminary information communication provides information to the technician on installing Regular Production Option Code 9L7 Up-fitter Auxiliary Switches. Technician will need to reference the latest version of General Motors Up-fitter Integration Bulletin 153. The information can be found at http://www.gmupfitter.com/ under the "Technical Bulletin" Tab and then "Show all bulletins."
PIT6119
This Preliminary information communicates an issue where the minor tailgate will not open due to an aftermarket device installed on the vehicle.
23-NA-189
This service bulletin assists technicians in setting up PicoScope hardware/software to monitor CAN bus traffic (voltage patterns) to aid Technical Assistance (TAC) and Field Service Engineers (FSEs) in diagnosing electrical issues present on network communication circuits.
PIP5810B
This Preliminary information communicates that the tool for the HD transfer cases to install the input seal during a repair is incorrect and a new tool is in development.
22-NA-112
This technical bulletin provides repair information to correct a customer concern of 2020 - 2022 Silverado and Sierra Equipped with Diesel Engine Setting DTCs P20BB or P20C3.
PI0281K
This preliminary informational (PI) bulletin provides information to dealership personnel which may be helpful when addressing underbody component corrosion with customers.
02-08-42-001J
This informational bulletin provides information for dealers/technicians on Headlamp, Tail Lamp, License Lamp or Fog/Driving Lamp Damage.
PI1394B
This PI bulletin advises the technician on the proper way to install the pistons in an engine.
PIT6084A
This PI states that a vehicle may exhibit a concern of the cross traffic alert indicators not displaying on the radio screen. While this is a customer dissatisfier, it does not pose a safety concern due to the fact that the customer will still be alerted to an approaching vehicle by the seat vibration. Dealers are advised that engineering is working on a resolution and it will be available by the end of 2023.
PIT5161K
This Preliminary Information communication provides information to the technician about vehicles that may have a bump feel or clunk noise at a stop or on launch. Dealer should communicate to the customer this condition is a normal operating characteristic of their vehicle. The bump clunk issue may be due to fuel movement in the fuel tank when not completely full. The condition is eliminated after completely filling the fuel tank.
PIT5733D
This Preliminary information provides information to the technician on installing a roof beacon light. Technician will need to reference the latest version of General Motors Up-fitter Integration Bulletin 157. The information can be found at http://www.gmupfitter.com/ under the "Technical Bulletin" Tab and then "Show all bulletins."
PIT5743D
This Preliminary information communicates diagnostic tips when trying to root cause a SES MIL with DTC's B2B0D and B2B0E. Main cause is aftermarket electrical devices spliced into the ignition main fuses.
PIT5828C
This Preliminary Information communication provides information to the technician about customers that may request the factory Integrated Trailer Brake Controller Regular Production Option Code (JL1) be installed on their Full-Size Pickup or SUV when the vehicle was not ordered with the option. Dealer should advise the customer it cannot be added to the vehicle.
PI0592I
This preliminary information (PI) provides information om Service Programming System (SPS) Error Codes (E4398, E4399, E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491 or E6961).
18-NA-180
This Warranty Administration Bulletin Provides High Voltage Battery Exchange Process Information.
PIT5386J
This Preliminary Information communication provides information to the technician about vehicles that are found to have a back-up alarm inoperative during the Pre-Delivery Inspection. On trucks equipped with the Back Up Alarm (RPO 8S3), the alarm will be intentionally left disconnected from the assembly plant. Technician will reroute the harness and plug it in.
PIT5962A
This Preliminary information communicates a GM part number for reflective high temperature heat or insulating tape when repairing wiring harnesses.
PIT6097A
This Preliminary information communicates an issue where the vehicles wireless charger no longer works with the lastest ISO update on Apple 15 phones.
PIT6097
This Preliminary information communicates an issue where the vehicles wireless charger no longer works with the lastest ISO update on Apple 15 phones.
PIT6096
This Preliminary information communicates a diagnostic tip for the 110 /120 volt power outlets being inoperative and dealerships should try a battery disconnect to see if the concern goes away.
PIT6084
This PI states that a vehicle may exhibit a concern of the cross traffic alert indicators not displaying on the radio screen. While this is a customer dissatisfier, it does not pose a safety concern due to the fact that the customer will still be alerted to an approaching vehicle by the seat vibration. Dealers are advised that engineering is working on a resolution and it will be available by the end of 2023.
03-00-91-001I
This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure when diagnosing vibration concerns.
23-NA-112
This technical bulletin provides a procedure to correct the condition of Inadvertent/Unwanted Tail Gate Opening.
PIT5736C
This Preliminary information communicates how the HVAC setting operates during a remote vehicle start.
21-NA-228
This bulletin provides a procedure to program the BCM to correct the customers concern of RKE idle Time-out.
20-NA-159
This Warranty Administration bulletin is for information on General Motors New Vehicle Tire Warranty Program (U.S. Dealers Only).
22-NA-225
This information bulletin advises the technician the difference between a welch cap leak and the output seal of the t-case or transmission leaking ATF, causing the customer concern of a Red Fluid Leak from Center of Vehicle Located by Rear of Transmission or Transfer Case Area.
05-00-89-029F
This service bulletin provides information on General Motors Dealership Critical Equipment Requirements and Recommendations.
01-06-01-011O
This service bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil consumption.
17-NA-170
This service bulletin provides information about the Hunter wheel Road Force balancers that should be utilized for all repairs requiring balance and Road Force measurement.
99-00-89-019Y
This Warranty Administration bulletin provides information on the Global Warranty Management (GWM) Warranty Parts Center (WPC) Parts Return Program.
02-00-89-002W
This service bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S. and Canada Dealers Only).
10-00-89-006J
This service bulletin provides information for dealers on how to submit a product information report (PIR) (Canada Only).
PIT5099G
This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.
PIT5698D
This Preliminary information communicates additional information on how a LIN bus operates and diagnostic tips when working on a LIN bus.
20-NA-142
This Technical bulletin provides a repair to correct a condition of Shudder/Surging While Driving.
23-NA-150
This technical bulletin provides repair information to correct a customer concern of Teen Driver Feature Not Limiting Speed Correctly.
22-NA-187
This informational bulletin advises the tech to inspect the transfer case motor electrical connectors for possible damage or corrosion that might be caused by a damage grommet inside the electrical connector.
PIT6050
This Preliminary information communicates to dealership technicians that if they receive a radio with the 2 stickers as noted above, the radio was remanufactured with missing components and will need to order another radio unit from the ESC to properly repair the vehicle at this time.
21-NA-067
This technical bulletin provides repair information to correct a customer concern of the foam strip between the I/P trim and base of the windshield detaching from the upper I/P trim panel.
23-NA-144
This technical bulletin provides information and a solution to a condition of Brake Pedal Moves or Self Applies at Full Turns.
09-00-89-016H
This Warranty Administration bulletin provides information on the proper use of the labor operation 0600014.
15-00-89-004F
This service bulletin provides technicians with updated information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage.
10-06-05-002M
This informational bulletin provides information on Clean Exhaust Filter See Owner Manual Now or Cleaning Exhaust Filter Keep Driving Until Message is Cleared messages Displayed on DIC, DTC P2463 May Be Set.
01-00-89-010R
This service bulletin provides information on a guide to help reduce repeat visits for the same customer concern.
03-06-04-017T
This service bulletin provides information on availability of Diesel Fuel additives.
04-06-04-051H
This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent additive.
03-06-01-023G
This service bulletin explains how to measure for oil consumption and possible reasons for loss of oil.
09-06-04-026X
This bulletin provides information on identifying Non-GM Engine Calibrations for Gasoline Engines using the Tech 2 or GDS 2.
PIT5909B
This Preliminary information communicates that it is normal for the tailgate to drop faster than it used to after the GM Accessory Kicker Audio System is installed.
17-NA-066
This service bulletin provides information for automatic transmission Oil Cooler Flush and flow test.
23-NA-027
This technical bulletin provides a procedure to test and replace the high-pressure fuel injector electrical connectors if found the cause of the MIL.
PIP5358C
This Preliminary Information communication provides information to the technician about vehicles that have an unusual noise and is difficult to identify, isolate or pinpoint. Technician should get record a sound clip or take a video of the noise for assessment by engineering. Technician will need to call General Motors Technical Assistance Center for further assistance.
21-NA-026
This service bulletin provides information for dealers/technicians on accessory all-weather floor liners and flat mats warped or misshapen.
99-09-40-005I
This service bulletin provides information on availability for a seat belt extender.
07-08-42-006S
This service bulletin provides technicians with information on available BCM calibrations to restore bulb outage detection on vehicles produced by a second stage manufacturer (Upfitter), and/or turn signals flash fast after factory box removed.
01-06-01-011N
This service bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil consumption.
99-08-51-001F
This service bulletin provides information on Paintless Dent Repair Process.
13-08-116-001I
The intent of this service bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for causing multiple customer concerns that do not have other diagnostic methods to identify them.
21-NA-005
This technical bulletin provides a procedure to replace the air bag and air bag harness to correct a condition of Airbag Malfunction Warning and Airbag Malfunction Indicator Illuminated with DTC B0001-1B due to corrosion.
23-NA-042
This service bulletin provides repair information to update radio software to correct customer concerns of Software related issues.
PIP5926B
This Preliminary information communicates that the t-case input seal, and/or the o-ring most likely is the source of the leak between the transmission and the t-case.
PIT5697C
This Preliminary information communication provides information to the technician on installing Regular Production Option Code UVC Rearview Camera. Technician will need to reference the latest version of General Motors Up-fitter Integration Bulletin 152. The information can be found at http://www.gmupfitter.com/ under the "Technical Bulletin" Tab and then "Show all bulletins."
PIP5926A
This Preliminary information communicates that the t-case input seal, and/or the o-ring most likely is the source of the leak between the transmission and the t-case.
21-NA-061
This service bulletin provides information for dealers on Using EL-52545 When Diagnosing PEPs Transmitter Key Fobs.
04-07-30-013E
This service bulletin provides information to dealership personnel on automatic transmission shift and engine driveability concerns and/or MIL ON due to aftermarket oil bath air filter use.
PIP5926
This Preliminary information communicates that the t-case input seal, and/or the o-ring most likely is the source of the leak between the transmission and the t-case.
02-00-89-002V
This service bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S. Dealers Only).
23-NA-062
This service bulletin provides repair information to correct a customer concern of Rear View Camera Issues - DTCs B395A, B395B, B395C, B101E, B101D.
08-07-30-026H
This service bulletin provides information on some vehicles that may rock or move slightly forward or rearward while in Park at start up after cold soak. This condition may be accompanied by a clunk noise. This is a slight movement that is more often seen visually, rather than felt, when viewed from the outside and using the auto-start feature, if equipped.
PIP5925
This Preliminary information communicates to the dealer technician that engineering is aware of a concern with the teen driver feature not operating.
12-03-10-001E
This service bulletin provides information for dealers/technicians on Vibration Shortly After Tires are Mounted/Preventing Vibration from Wheel Slip (Tire Sliding on Wheel).
PIT5544G
This Preliminary information communicates information on a hydrauilc rush type noise from the power steering gear. This noise is a characteristic of the new Active Hydraulic Assist System RPO NV8 and no repairs should be made. The noise is most noticeable in the cab at idle, in park, with all accessories turned off.
PIT5909A
This Preliminary information communicates that it is normal for the tailgate to drop faster than it used to after the GM Accessory Kicker Audio System is installed.
PIC5650K
This Preliminary Information communication provides information to the technician about vehicles that have an intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble Codes B3055, B3060, and/or B3935. Technician should not replace any parts for this concern. If unable to duplicate the concern ask if the customer uses any Radio Frequency Identification Devices when the concern is present. Dealer should also direct their customers to the appropriate section in the Owner manuals that references that the device complies.
PIT5986A
This Preliminary information communicates a diagnostic tip for a thump, click, pop, clunk type noise that is heard from the front end. Dealers are to inspect for something contacting the grill shutters as they open and close.
01-08-42-001P
This service bulletin provides information on Exterior Lamp Condensation and Water Leak Information and Replacement Guidelines.
PIT5865B
This Preliminary information communicates an issue with adaptive cruise and lane keep assist inoperative due to an internal issue with the front view windshield camera. Dealers are to replace the camera.
11-00-89-005W
This Warranty Administration bulletin provides information on Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy (U.S. Only).
PIT5509J
This Preliminary Information communication provides information to the technician on how to diagnose and repair vehicle that may have a "Check Trailer Wiring" or "Service Trailer Brake System? message on the Driver Information Center when a trailer is connected to the vehicle. Diagnostic Trouble Code C1114 set in the Chassis Control Module. Chassis Control Module has to determine the type of trailer brake system that is being used. The Chassis Control Module can be sensitive to a variety of trailer wiring issues. The technician will need to make a trailer tester using Electric Trailer Brake Magnets and 7-way trailer connector to determine if it is a vehicle or trailer issue. If the concern is not duplicated with the tester installed, the vehicle is operating correctly and the focus should be on the trailer wiring or 7 way connector.
PIP5628F
This Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D
12-03-10-001D
This service bulletin provides information for dealers/technicians on Vibration Shortly After Tires are Mounted/Preventing Vibration from Wheel Slip (Tire Sliding on Wheel).
PIT5970B
This Preliminary information communicates information to the technician that if they receive a vehicle with this concern and verifying the rear view camera is zoomed in, General Motors is aware of this and have created a repair.
04-00-89-015Z
This bulletin provides information on Warranty Administration â Required Operating Procedures - 8 Points (U.S. Only).
PIT5970A
This Preliminary information communicates information to the technician that if they receive a vehicle with this concern and verifying the rear view camera is zoomed in, General Motors is aware of this and have created a repair.
PIT5387N
This Preliminary Information communication provides information to the technician how to repair vehicles that Instrument Panel Cluster, Radio, and Heater-Vent-Air Conditioning display blanks out, Bluetooth phone or Pandora connection dropped, the radio station or volume changes when operating the snow plow. Please advise the customer that engineering is aware of this concern and working on this issue.
22-NA-085
This service bulletin provides radio software version 135120 (IOR) update procedures to correct customer concerns of software related issues.
08-07-30-035G
This bulletin provides information on the harmful effects of water or ethylene glycol in transmission fluid.
10-08-110-001J
This service bulletin provides information on proper use of floor mats.
11-00-89-005V
This Warranty Administration bulletin provides information on Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy (U.S. Only).
20-NA-198
This technical bulletin provides repair information to correct a customer concern of seeing the trailer running lights shut off due to excessive load on the running lamp circuit.
PI0281J
This preliminary informational (PI) bulletin provides information to dealership personnel which may be helpful when addressing underbody component corrosion with customers.
23-NA-056
This technical bulletin provides a procedure to correct the condition of Wind Whistle Noise at Highway Speeds.
23-NA-059
This technical bulletin provides a procedure to correct the condition of Gap at Door Armrest Decorative Trim to the Armrest/Door Switch.
22-NA-147
This technical bulletin provides repair information to correct a customer concern of Service 4âWheel Drive Message Illuminated in DIC with DTC C15AC Set.
22-NA-148
This technical bulletin provides repair information to correct a customer concern of Service 4âWheel Drive Message Illuminated in DIC with DTC C119E Set During Antilock Brake System Event.
23-NA-049
This technical bulletin provides repair information to correct a customer concern of Volume Selection Does Not Clear from DIC After Adjusting Volume.
03-06-04-017S
This service bulletin provides information on availability of Diesel Fuel additives.
00-06-01-012M
This service bulletin advises about the possible issues that may occur when using a scotch brite pad or highly abrasive disk on gasket sealing surfaces or reused parts.
00-06-01-026Q
This service bulletin provides information on replacing the intake manifold when the engine is replaced after severe internal engine damage.
21-NA-106
This service bulletin provides information for the technician that may experience a condition when after performing a DTC Clear/Reset on the TCM during diagnosis or after completion of a transmission repair or replacement, the DTCs did not clear or appear to reset on the next engine start.
22-NA-009
This service bulletin provides service information on new torque specification and installation procedure for ACDelco Spin-On Oil Filters.
07-06-01-016I
This service bulletin provides information on Internal Engine Noise or Damage After Oil Filter Replacement.
10-06-05-002L
This informational bulletin provides information on Clean Exhaust Filter See Owners Manual Now or Cleaning Exhaust Filter Keep Driving Until Message is Cleared messages Displayed on DIC, DTC P2463 May Be Set.
13-02-32-001G
This service bulletin provides a procedure to flush and bleed power steering system to correct a power steering noise or fluid leak concern that is caused during extremely low temperatures.
20-NA-141
This technical bulletin provides repair information to correct a customer concern of the Tri-Fold Tonneau paint finish fading or discolored.
21-NA-110
This informational bulletin provides information for dealers/technicians on Information on GM Accessories - Instructions on Claim Submission on Dealer-Replaced Tonneau Covers During Warranty Period.
16-NA-130
This service bulletin provides information for after installation of a replacement upper valve body, the transmission may have no Reverse and no 2nd gear.
15-NA-017
This Warranty Administration bulletin provides policy information on Causal Part requirements for transactions submitted to GM for payment.
22-NA-127
This service bulletin provides repair information on release of Radio Software Version V160 Update to correct customer concerns of radio software issues.
PI0754F
This PI provides information on Rear and Side Tempered Glass Spots (Quench Marks) and that they are a normal characteristic.
99-04-20-002N
This service bulletin provides information on Driveline Clunk Noise and what is acceptable and what is considered normal operation.
01-08-42-001O
This service bulletin provides information for dealers/technicians on Exterior Lamp Condensation and Water Leaks and Replacement Guidelines.
PIP5901
This Preliminary information communicates that the tool for the HD transfer cases to measure clutch pack shim selection is in development.
07-08-42-006R
This service bulletin provides technicians with information on available BCM calibrations to restore bulb outage detection on vehicles produced by a second stage manufacturer (Upfitter), and/or turn signals flash fast after factory box removed.
18-NA-279
This service bulletin provides information for dealers/technicians on the process to disable and enable passive unlocking.
23-NA-014
This technical bulletin provides repair information to correct a customer concern of Unable to Dismiss Turn By Turn Directions from the DIC.
N222376580
Service Update - Certain vehicles may have a condition in which the Power Assist Steps reverse while deploying or stowing. Dealers will reprogram the Assist Step Control Module.
PIP5711C
This Preliminary information communicates to the dealer technicians a warm engine knock noise has no short or long term effects on the engine. Do not attempt repairs for this noise.
PIT5921A
This Preliminary information communicates diagnostics aids for rear view camera issues that may be encountered.
22-NA-115
This service bulletin provides information for U.S. dealers ONLY to refer to the Battery Maintenance Report to identify vehicles in dealer inventory that require attention.
00-00-90-002M
This service bulletin provides information for accurate tire pressures that ensure the safe handling and appropriate ride characteristics of GM cars and trucks.
07-03-16-004E
This service bulletin provides information for tire pressure monitoring (TPM) system concerns.
PIT5970
This Preliminary information communicates information to the technician that if they receive a vehicle with this concern and verifying the rear view camera is zoomed in, General Motors is aware of this and working on a solution for the concern.
02-00-89-002U
This service bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S. Dealers Only).
PIT5386H
This Preliminary Information communication provides information to the technician about vehicles that are found to have a back-up alarm inoperative during the Pre-Delivery Inspection. On trucks equipped with the Back Up Alarm (RPO 8S3), the alarm will be intentionally left disconnected from the assembly plant. Technician will reroute the harness and plug it in.
PIT5868B
This Preliminary information communicates an issues will low or poor heater performance on the drivers side. Dealers are to inspect the HVAC temperature door linkage and if ok replace the heater core.
PIT5743C
This Preliminary information communicates diagnostic tips when trying to root cause a SES MIL with DTC's B2B0D and B2B0E. Main cause is aftermarket electrical devices spliced into the ignition main fuses.
PIT5161J
This Preliminary Information communication provides information to the technician about vehicles that may have a bump feel or clunk noise at a stop or on launch. Dealer should communicate to the customer this condition is a normal operating characteristic of their vehicle. The bump clunk issue may be due to fuel movement in the fuel tank when not completely full. The condition is eliminated after completely filling the fuel tank.
22-NA-257
This service bulletin provides information on Dealer Installed LPO Wheel Installation and Return Process.
09-00-89-008F
This Warranty Administration bulletin provides retail and wholesale service personnel with the policies/procedures and the warranty transaction submission procedures that support the Personal Property Damage process.
PIP5540J
This Preliminary information communicates to the technician the need to inspect the induction system for potential icing issues in very cold ambient temperatures. To allow the ice to melt so that it can be drained from the related components. That any of the listed DTC's may set with or without poor engine performance.
21-NA-124
This service bulletin provides diagnostic tips/steps on testing for possible EVAP leaks in the system to correct a customer concern of an MIL Illuminated with DTCs P0442 and/or P0455 Set.
PIT5544F
This Preliminary information communicates information on a hydrauilc rush type noise from the power steering gear. This noise is a characteristic of the new Active Hydraulic Assist System RPO NV8 and no repairs should be made. The noise is most noticeable in the cab at idle, in park, with all accessories turned off.
PIT5746C
This Preliminary information communicates information on how dealers can contact the supplier for Associated Accessories offered through GM.
22-NA-250
This service bulletin provides repair information to correct a customer concern of Rear View Camera Display Gridlines Dim.
PIP5632G
This Preliminary Information communication provides information to the technician that General Motors Technical Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.
PIP4902Q
This Preliminary Information communication provides information to the technician that General Motors Technical Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.
PIT3271N
This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles. General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.
22-NA-216
This bulletin advises the technician to Inspect the position of the head gasket locating tabs to determine if the head gasket(s) has been possibly installed backwards to correct a concern of an Engine Thermostat Tick Noise and/or Running Hot.
PIT5927A
This Preliminary information provides a proactive communication to dealers advising that engineering is aware of the Turn by Turn concern, and working on a resolution. It also advises that once a repair is available that the PI will be replaced by a Service Bulletin.
22-NA-205
This service bulletin provides information on Module Harvesting.
PIP5845A
This Preliminary information communicates to the dealer technician that if the vehicle's engine coolant reservoir has transmission fluid in it or if Glycol it found in the transmission fluid the dealer should replace the Automatic Transmission Fluid Cooling Exchanger. The dealer should refer to bulletin 08-07-30-035 for the recommended components that should be replaced in the transmission and to flush the engine cooling system following service information.
PIP5175E
This Preliminary Information communication provides information to the technician about vehicles that may have a delayed engagement into drive, shudder at a launch, or the transmission is slipping when shifting into 1st, 2nd, 3rd or 4th gears. This may be due to loose stator support to pump cover bolts causing a leak at the stator support to pump cover gasket. Technician will check for the bolts to be loose. If any of the bolts are loose or the gasket is misaligned or leaking, the transmission pump cover must be replaced and the 1234 clutch plates should be inspected for being distressed and repaired as needed.
PIT3665L
This Preliminary Information communication advises the technician that the Hydro-Boost is not serviceable and will need to be replaced if the brake pedal moves or applies on its own at a full turn.
22-NA-201
This technical bulletin provides repair information to correct a customer concern of MIL L5P ECM/TCM Update with DTCs Set.
PIT5940A
This Preliminary information communicates that a customer may notice that the gridlines on the backup camera are very dim. They may mention that this occurred after an OTA update. The dealer technician is advised to perform no repairs. The technician is advised that engineering is looking into a resolution and the resolution will be communicated through this PI or a bulletin when it becomes available.
PIT5702D
This Preliminary information communication provides information to the technician on installing Regular Production Option Code 9L7 Up-fitter Auxiliary Switches. Technician will need to reference the latest version of General Motors Up-fitter Integration Bulletin 153. The information can be found at http://www.gmupfitter.com/ under the "Technical Bulletin" Tab and then "Show all bulletins."
21-NA-006
This bulletin provides a possible location of a bad connection at the reductant fluid tanks electrical connector.
10-00-89-006I
This service bulletin provides information for dealers on how to submit a product information report (PIR) (Canada Only).
99-00-89-019X
This Warranty Administration bulletin provides information on the Global Warranty Management (GWM) Warranty Parts Center (WPC) Parts Return Program.
PIP5882
This Preliminary information communicates diagnostic aid to help isolate possible repeat thermal by-pass valve concern.
PIE0665C
This engineering information (EI) closure ends the need for further information from the field in regards to Service Engine Soon (SES) Lamp illuminated and/or âService Emissions Systemâ message on the Driver Information Center (DIC).
22-NA-185
This informational bulletin explains how the trans slip or flare can be a normal condition.
22-NA-195
This service bulletin provides information on Handling Requests for Modifications to Permanently Import/Export Vehicles Between the U.S. and Canada.
03-06-04-017R
This service bulletin provides information on availability of Diesel Fuel additives.
PI0592G
This preliminary information (PI) provides information om Service Programming System (SPS) Error Codes (E4398, E4399, E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491 or E6961).
PIP5810A
This Preliminary information communicates that the tool for the HD transfer cases to install the input seal during a repair is incorrect and a new tool is in development.
05-06-04-022T
This bulletin provides information on the TOP TIER Detergent Gasoline Licensed Brands and the TOP TIER Diesel Fuel Licensed Brands that are recommended for use in all GM vehicles and the TOP TIER FUELS website URL.
06-00-89-031H
This service bulletin provides information on OEM and Remanufactured Engine and Automatic Transmission/Transaxle Identification.
07-06-01-016H
This service bulletin provides information on Internal Engine Noise or Damage After Oil Filter Replacement.
13-08-116-001H
The intent of this service bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for causing multiple customer concerns that do not have other diagnostic methods to identify them.
15-00-89-004E
This service bulletin provides technicians with updated information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage.
01-00-89-010Q
This service bulletin provides information on a guide to help reduce repeat visits for the same customer concern.
05-00-89-072F
This service bulletin provides the technician with additional information on fuels, fuel additives and fuel management.
09-06-04-026W
This bulletin provides information on identifying Non-GM Engine Calibrations for Gasoline Engines using the Tech 2 or GDS 2.
PIP5621C
This Preliminary information communicates to the dealer technician that TAC recommends the utilization of the GDS2 software to aid in diagnosing automatic transmission concerns. TAC is requesting the GDS2 session logs be sent in before the dealer contacts TAC.
00-06-01-012L
This service bulletin advises about the possible issues that may occur when using a scotch brite pad or highly abrasive disk on gasket sealing surfaces or reused parts.
01-06-01-011M
This service bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil consumption.
03-06-04-017Q
This service bulletin provides information on availability of Diesel Fuel additives.
04-06-04-051G
This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent additive.
10-06-05-002K
This informational bulletin provides information on Clean Exhaust Filter See Owners Manual Now or Cleaning Exhaust Filter Keep Driving Until Message is Cleared messages Displayed on DIC, DTC P2463 May Be Set.
00-06-01-026P
This service bulletin provides information on replacing the intake manifold when the engine is replaced after severe internal engine damage.
11-00-89-005U
This Warranty Administration bulletin provides information on Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy (U.S. Only).
19-NA-187
This bulletin provides additional information on how to graph a cylinder misfire and a possible diagnostic cause.
21-NA-113
This technical bulletin provides a procedure to perform a learn procedure for the turbo actuator.
21-NA-182
This service bulletin provides repair information to correct a customer concern of Radio System Settings Lost or Returning to Default Values.
PIE0665B
This engineering information (EI) is requesting information from technicians to perform the check list provided and contact the engineer listed in regards to Service Engine Soon (SES) Lamp illuminated and/or âService Emissions Systemâ message on the Driver Information Center (DIC).
05-00-89-029E
This service bulletin provides information on General Motors Dealership Critical Equipment Requirements and Recommendations.
22-NA-181
This diagnostic tip advises the tech not to separate the flexplate from the torque convertor or damage my occur if the engine is started while diagnosing for noise from the engine or transmission.
03-06-01-023F
This service bulletin explains how to measure for oil consumption and possible reasons for loss of oil.
11-00-89-005T
This Warranty Administration bulletin provides information on Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy (U.S. Only).
20-NA-105
This technical bulletin provides repair information to correct a customer concern of 360 Camera Views go Blank with Tailgate Removed.
20-NA-065
This bulletin provides information on tools available to find an intake vacuum leak or exhaust leak to correct a condition of MIL Illuminated with Multiple Fuel Trim and/or Oxygen Sensor Codes Set.
21-NA-027
This technical bulletin provides a procedure to install 2 way tape to correct a condition of Trailering Connector Loose Within Rear Bumper.
22-NA-169
This technical bulletin provides repair information to correct a customer concern of power assist steps inoperative / reverse after being deployed / erratic 0peration.
21-NA-199
This informational bulletin advises the technician to replace the TBV if the transmission has any type of repair even if no problem was found, to replace the tbv.
22-NA-161
This informational bulletin provides information for dealers/technicians on power folding mirrors do not fold at the same speed.
PIP5792E
This Preliminary information communicates to the dealer technician that if a customer comments that their vehicle equipped with a 6L80, 6L90, 8L90, 10L80, or 10L1000 transmission has a harsh shift, shudder, stall or high transmission fluid temperature concern they should inspect for a twisted transmission cooler line. Technicians are instructed to disconnect the cooler line and untwist it then reconnect the cooler line and inspect the cooler line for being misshaped. Technicians are instructed to replace the cooler line if it is misshaped.
PIT5853A
This Preliminary information communicates information on correcting a rattle noise on driver side of cowl heat shield.
04-00-89-015X
This bulletin provides information on Warranty Administration â Required Operating Procedures - 8 Points (U.S. Only).
PIT5926A
This Preliminary information communicates information on correcting a rattle noise from the underbody exhaust heat shield.
PIT5929
This Preliminary information communicates an issue with the power assist steps having erratic operation and not staying deployed. Engineering is working on a fix.
PIT5569B
This Preliminary information communicates direction and examples when diagnosing multiple DTCs, one of which includes U**** Byte 71 DTC.
PIT5927
This Preliminary information provides a proactive communication to dealers advising that engineering is aware of the Turn by Turn concern, and working on a resolution. It also advises that once a repair is available that the PI will be replaced by a Service Bulletin.
PIT4261H
This Preliminary Information communication provides information to the technician about vehicles with tire sidewall irregularities. This is a visual condition that will not affect durability, reliability or performance of the tires. Dealer should communicate to the customer that slight sidewall indentations are a common characteristic of radial tire construction.
PIT5926
This Preliminary information communicates information on correcting a rattle noise from the underbody exhaust heat shield
22-NA-135
This warranty admin bulletin covers information on Essential Tools that include Consumable Parts.
12-01-37-001F
This service bulletin provides information to dealership personnel on a new refrigerant (R1234yf) for A/C service.
21-NA-188
This service bulletin provides service information/procedures on continuous improvement Radio Software Version V158 Update to address customer comments on software related issues.
22-NA-123
This technical bulletin provides repair information to correct a customer concern of Black Radio Display Screen and No Communication with the Video Processing Module (VPM).
PIT5448H
This Preliminary Information communication advises the technician with a tip when the vehicle stops running after it has been idling for 2.5 hours. This is normal operation of the vehicle built with regular production code BTM and without Regular Production Option Code AVF. If the vehicle was built with regular production code BTM and AVF only has a 1 hour idle time.
PIP5792D
This Preliminary information communicates to the dealer technician that if a customer comments that their vehicle equipped with a 6L80, 6L90, 8L90, 10L80, or 10L1000 transmission has a harsh shift, shudder, stall or high transmission fluid temperature concern they should inspect for a twisted transmission cooler line. Technicians are instructed to disconnect the cooler line and untwist it then reconnect the cooler line and inspect the cooler line for being misshaped. Technicians are instructed to replace the cooler line if it is misshaped.
21-NA-097
This technical bulletin provides a procedure to install a pice of foam between the heater core pipes to correct the customers concern.
PIT5099F
This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.
21-NA-077
This informational bulletin provides information for dealers/technicians on Aero Shutter Related Diagnostic Codes.
PIT5921
This Preliminary information communicates diagnostics aids for rear view camera issues that may be encountered.
PIE0695A
This engineering information (EI) closure ends the need for further information from the field in regards Service Emission System and/or DEF Level Low message on driver information center (DIC).
PIE0665A
This engineering informational bulletin is requesting information from technicians to perform the check list provided and contact the engineer listed in regards to Service Engine Soon (SES) Lamp illuminated and/or âService Emissions Systemâ message on the Driver Information Center (DIC).
PIP5838B
This Preliminary information communicates to the dealership technician a change made to the wire harness and reductant control module for the Diesel Exhaust Fluid tank connector.
22-NA-109
This informational bulletin provides information on Information on Common Customer Trailer Side Faults.
22-NA-110
THis informational bulletin advises the tech not to replace the exhaust system if they smell plastic or rubber.
20-NA-218
This service bulletin provides repair information to correct a customer concern of Possible Crank No Start or Extended Crank with DTC P12A6.
PIT5918
This Preliminary information communicates an issue where GM Accessory Illuminated Emblem may cause an issue with the left headlight/turn signal and dealership are to disable the Accessory Illuminated Emblem until a fix is available.
14-06-04-004H
This informational bulletin explains the normal noises an engine may make when the ambient temperature outside is cold or the vehicle has sat for a few hours.
PIE0695
This engineering information (EI) is requesting information from technicians to perform the check list provided and contact the engineer listed in regards Service Emission System and/or DEF Level Low message on driver information center (DIC).
22-NA-046
This technical bulletin provides repair information to correct a customer concern of Service Front Camera Message on the Driver Information Center (DIC).
12-00-89-003B
This service bulletin provides policy information on warranty administration guidelines for multiple repairs with independent causes (GM Canada Dealers Only).
PIT5809C
This Preliminary information communicates an issues with a pop, clunk, knock, rattle type noise heard from the steering column over bumps and ask dealerships to replace the upper column shaft.
PIT5909
This Preliminary information communicates that it is normal for the tailgate to drop faster than it used to after the GM Accessory Kicker Audio System is installed.
03-06-01-023E
This information bulletin explains how to measure for oil consumption and possible reasons for loss of oil.
PIP5794B
This Preliminary information communicates diagnostics to the dealer involving a vehicle shudder concern caused by the camshaft actuator system that can be mistaken for a transmission issue.
PIC5260E
This Preliminary Information communication advises the technician the steps on diagnosing the concern. Customer's sunroof operation intermittent, bind, noise, auto-reverse, and/or water leaks.
01-00-89-010P
This informational bulletin provides information on a guide to help reduce repeat visits for the same customer concern.
PIP5822B
This Preliminary information communicates to technicians to advise dealership technicians to inspect the camshaft exciter wheel and replace it if necessary.
PI0281I
This preliminary informational (PI) bulletin provides information to dealership personnel which may be helpful when addressing underbody component corrosion with customers.
01-00-89-010O
This informational bulletin provides information on a guide to help reduce repeat visits for the same customer concern.
PIT5836
This Preliminary information communicates and issue with the park assist off message or unwanted/false parking assist alerts and provide diagnostics tip for dealership to inspect the parking assist sensor/bezel mounting in the front and rear bumpers
PIP4670J
This Preliminary Information communication provides information to the technician about a no start or another concern after swapping an Engine Control Module or other modules from one vehicle to another. The Global Architecture electrical system associated with these vehicles does not allow controller swaps between vehicles.
20-NA-209
This technical bulletin provides repair information to correct a customer concern of Service 4WD Message illuminated on Driver Information Center (DIC), DTCs C118D, C119B and/or C119C set.
PIP5845
This Preliminary information communicates to the dealer technician that if the vehicle's engine coolant reservoir has transmission fluid in it or if Glycol it found in the transmission fluid the dealer should replace the Automatic Transmission Fluid Cooling Exchanger. The dealer should refer to bulletin 08-07-30-035 for the recommended components that should be replaced in the transmission and to flush the engine cooling system following service information.
04-06-04-051F
This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent additive.
PIP5844
This Preliminary information communicates the possibility of dtc p06DD due to low or no oil pressure immediately following engine oil and filter change due to oil filter and main oil gallery being drained or empty.
12-08-51-002N
This informational bulletin provides technicians and dealership personnel with spray-in bed liner general information and repair procedures.
PIP5838A
This Preliminary information communicates to the dealership technician a change made to the wire harness and reductant control module for the Diesel Exhaust Fluid tank connector.
PIT3271M
This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles. General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.
PIT5746B
This Preliminary information communicates information on how dealers can contact the supplier for Associated Accessories offered through GM.
PIP5706A
This Preliminary information communicates to the dealer a condition with the throttle body that may illuminate the service engine soon light, cause the engine to run rough and/or display reduced engine power message. Dealers are instructed to replace the throttle body assembly and install a grounding wire from the throttle body to the valve cover to prevent future failures.
PIT5750B
This Preliminary information communicates an issue with the battery goes dead and provides diagnostics tips on inspecting the LIN bus.
PIP5834A
This Preliminary information communicates that the service 4wd message related to C119E can be diagnosed and repaired.
21NA182
This service bulletin provides repair information to correct a customer concern of Radio System Settings Lost or Returning to Default Values.
21NA238
This technical bulletin provides a procedure to inspect the front pump of the transmission for a possible leak.
PIP5838
This Preliminary information communicates to the dealership technician a change made to the wire harness and reductant control module for the Diesel Exhaust Fluid tank connector.
PIT5747B
This Preliminary information communicates to dealership how to test properly trailer light option on the truck and also provide additional information on trailer issues.
PIP5834
This Preliminary information communicates that the service 4wd message related to C119E is under investigation for a repair.
PIT5733B
This Preliminary information provides information to the technician on installing a roof beacon light. Technician will need to reference the latest version of General Motors Up-fitter Integration Bulletin 157. The information can be found at http://www.gmupfitter.com/ under the "Technical Bulletin" Tab and then "Show all bulletins."
PIP5833C
This Preliminary information communicates to technicians to update the program in the reductant controller
21NA135
This service bulletin provides information to inform dealership personnel about Law Enforcement and Government vehicles that request to disable or enable content.
21NA228
This bulletin provides a procedure to program the BCM to correct the customers concern of RKE idle Time-out.
N212342980-01
Service Update. On certain vehicles equipped with a 6.6L diesel engine (RPO L5P), the DEF tank connector may overheat and set the following diagnostic codes (P10D9, P143C and P10F3), which will result in reduced engine speed. Dealers are to reprogram the reductant control module.
060089029U
Information.
090604026V
Information.
080089014G
This service bulletin provides information for dealers/technicians on Use of Dealer Case Management (DCM) and Being Prepared for Contacting U.S. Technical Assistance (TAC).
22NA018
This service bulletin provides information for the Global Warranty Management (GWM) Warranty Parts Center (WPC) Part Photo Return Process (U.S. Dealers Only).
990089019W
This Warranty Administration bulletin provides information on Global Warranty Management (GWM) Warranty Parts Center (WPC) Parts Return Program Information.
070601016G
This informational bulletin provides information on Internal Engine Noise or Damage After Oil Filter Replacement.
150089004D
This service bulletin provides technicians with updated information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage.
18NA067
This service bulletin provides information for cleaning brake dust off of aluminum or chrome wheels.
PI0653F
This preliminary informational bulletin provides information on Damaged, Disassembled or Improperly Packaged Turbochargers Returned to Warranty Part Center.
PIP5791A
This Preliminary information communicates to dealership technicians to perform a sweep of the coolant flow control valve and test the circuits before replacing the Engine Coolant Flow Control Valve, and to assist engineering in root causing the P2B60.
PIP5808A
This Preliminary information communicates to technicians to replace the ECM and affected sensor if diagnostics leads to replacement of the ECM.
PIP5833B
This Preliminary information communicates to technicians to update the program in the DEF controller
21NA275
This service bulletin provides repair information to correct customer concerns of Rear Wheel Lock Up, ABS Event, Loud Bang and a Flashing ?D? on Driver Information Center (DIC) when Lightly or Moderately Accelerating Forcing an 8-7 or 8-6 Downshift.
20NA090
This informational bulletin provides a way for the technician to identify if the ECM has been modified.
PIP5711B
This Preliminary information communicates to the dealer technicians a warm engine knock noise has no short or long term effects on the engine. Do not attempt repairs for this noise.
PIT4322M
This Preliminary Information communication provides information to the technician about vehicles that have an unwanted Stability Activation and/or a Service Stability message on the Driver Information Center. Technician may find a Diagnostic Trouble Code C0710. Technician should inspect for vehicles modifications before any in-depth diagnostics are performed.
N212342980
On certain vehicles equipped with a 6.6L diesel engine (RPO L5P), the DEF tank connector may overheat and set the following diagnostic codes (P10D9, P143C and P10F3), which will result in reduced engine speed. Dealers are to reprogram the reductant control module.
18NA103
This service bulletin provides service information for customer concerns of an in-tank fuel pump whining noise, engine hard to start and/or stalls and Malfunction Indicator Lamp (MIL) is illuminated that may be caused by gelling of fuel in cold temperatures.
18NA073
This service bulletin provides graphics, information and guidelines for engine component wear to assist service personnel as a guideline to perform necessary engine repairs and prevent unnecessary engine replacement.
20NA043
This informational bulletin advises the technician to not replace the TMAP sensor, clean it using air or harsh chemicals but allow time for the sensor to thaw.
22NA012
This service bulletin provides information for dealers/technicians on Stone Chip/Membrane Damage, Broken Connector and/or Sensor Retaining Tabs, and/or Paint Damage of Park Assist Sensors.
PIP4902P
This Preliminary Information communication provides information to the technician that General Motors Technical Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.
PIT5386G
This Preliminary Information communication provides information to the technician about vehicles that are found to have a back-up alarm inoperative during the Pre-Delivery Inspection. On trucks equipped with the Back Up Alarm (RPO 8S3), the alarm will be intentionally left disconnected from the assembly plant. Technician will reroute the harness and plug it in.
PIT5479E
This Preliminary Information communication provides information to the technician about fluid leaking from the brake caliper piston area found during a service of the vehicle. The substance is actually excess assembly grease from the caliper boot and piston installation. This grease can be cleaned off and the rest of the service completed.
PIP5632F
This Preliminary Information communication provides information to the technician that General Motors Technical Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.
PIT5744B
This Preliminary information communicates information on how to disable the Side Blind Zone Detection and Park Assist systems when a customer removes the pickup box from the vehicle to install an aftermarket bed or body.
20NA110
This service bulletin provides service information for a DEF pump that is unable to build pressure after replacement.
19NA187
This bulletin provides additional information on how to graph a cylinder misfire and a possible diagnostic cause.
18NA011
Informational bulletin explaining how a plow may cause overheating and engine damage when traveling over 45 mph.
18NA098
This informational bulletin provides information for the technicians on where to look on the Duramax engine for coolant leaks.
20NA203
This informational bulletin explains how the regen works for the DEF system and how it works at different levels.
21NA187
This technical bulletin provides repair information to correct a customer concern of Unable to Set PIN to Enable Teen Driver Feature.
22NA009
This service bulletin provides service information on new torque specification and installation procedure for ACDelco Spin-On Oil Filters.
PIP5833A
This Preliminary information communicates to technicians to update the program in the DEF controller
070316004D
This service bulletin provides information for tire pressure monitoring (TPM) system concerns.
16NA380
This service bulletin provides a diagnostic aid procedure on how to perform a quick test to check if the DPF is the cause of excessive soot from the tailpipe.
18NA361
This technical bulletin provides a procedure to flush the cooler lines to validate if there is excessive debris in the fuel system caused by a failed part.
19NA237
This informational bulletin explains how to identify possible DEF contamination.
21NA113
This technical bulletin provides a procedure to perform a learn procedure for the turbo actuator.
030604017P
This service bulletin provides information on availability of Diesel Fuel additives.
18NA150
This informational bulletin provides information on 6.6L Duramax Possible Oil Leak Path Information.
16NA222
This bulletin provides information on Engine Concerns that could result from lack of scheduled maintenance, improper service or aftermarket calibrations.
16NA244
This informational bulletin provides information on Diesel Exhaust Fluid (DEF) and the proper use of the DEF system.
16NA372
This bulletin provides information on common diesel engine tick noises and how they are considered part of normal operation and no parts should be replaced for these normal operating conditions.
17NA374
This informational bulletin advises the technician of how the Soot information has changed from grams to percentage.
PIT5697B
This Preliminary information communication provides information to the technician on installing Regular Production Option Code UVC Rearview Camera. Technician will need to reference the latest version of General Motors Up-fitter Integration Bulletin 152. The information can be found at http://www.gmupfitter.com/ under the "Technical Bulletin" Tab and then "Show all bulletins."
PIT5702C
This Preliminary information communication provides information to the technician on installing Regular Production Option Code 9L7 Up-fitter Auxiliary Switches. Technician will need to reference the latest version of General Motors Up-fitter Integration Bulletin 153. The information can be found at http://www.gmupfitter.com/ under the "Technical Bulletin" Tab and then "Show all bulletins."
100605002J
This informational bulletin provides information on Clean Exhaust Filter See Owners Manual Now or Cleaning Exhaust Filter Keep Driving Until Message is Cleared messages Displayed on DIC, DTC P2463 May Be Set.
000090002L
This service bulletin provides information for accurate tire pressures that ensure the safe handling and appropriate ride characteristics of GM cars and trucks.
050604022S
This bulletin provides information on the TOP TIER Detergent Gasoline Licensed Brands and the TOP TIER Diesel Fuel Licensed Brands that are recommended for use in all GM vehicles and the TOP TIER FUELS website URL.
1308116001G
The intent of this technical bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for causing multiple customer concerns that do not have other diagnostic methods to identify them.
21NA005
This technical bulletin provides a procedure to replace the air bag and air bag harness to correct a condition of Airbag Malfunction Warning and Airbag Malfunction Indicator Illuminated with DTC B0001-1B due to corrosion.
PIP5832
This Preliminary information communicates to the dealer an issue where a vehicle may be exhibiting an engine noise condiion. The dealer is instructed on how to isolate the noise to a specific area of the engine for further diagnosis.
PIP5628E
This Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D
20NA197
This technical bulletin provides a procedure to inspect and repair the fuel pressure sensor if found the cause of the customers concern.
PIT5828A
This Preliminary Information communication provides information to the technician about customers that may request the factory Integrated Trailer Brake Controller Regular Production Option Code (JL1) be installed on their Full-Size Pickup or SUV when the vehicle was not ordered with the option. Dealer should advise the customer it cannot be added to the vehicle.
PIE0663A
This engineering informational bulletin is requesting information from technicians to perform the check list provided and contact the engineer listed in regards the Articulated Running Board (ARB).
21NA237
THis technical bulletin provides a procedure to perform a cooling system flush to remove possible debris from the cooling system pipes.
21NA265
This technical bulletin provides a procedure to re-route the coolant hose away from the front prop shaft to avoid contact.
21NA091
This service bulletin provides information for customers/dealers/technicians on Normal Rearview Camera Display Operation - Flashing Diamond - Spot - or UFO like image on Rear View Camera Display.
030310007K
This service bulletin provides information for dealers/technicians on Tire/Wheel Characteristics (Vibration, Balance, Shake, Flat Spotting) of GM Original Equipment Tires.
19NA104
This service bulletin provides information for dealers/technicians and customers on steam/vapor coming from the front grille or radiator area.
030091001H
This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure, when diagnosing vibration concerns.
21NA247
This technical bulletin provides a procedure This technical bulletin provides repair information to correct a customer concern of Unable to Set PIN to Enable Teen Driver Feature.
PIT5448G
This Preliminary Information communication advises the technician with a tip when the vehicle stops running after it has been idling for 2.5 hours. This is normal operation of the vehicle built with regular production code BTM and without Regular Production Option Code AVF. If the vehicle was built with regular production code BTM and AVF only has a 1 hour idle time.
070842006Q
This service bulletin provides technicians with information on available BCM calibrations to restore bulb outage detection on vehicles produced by a second stage manufacturer (Upfitter), and/or turn signals flash fast after factory box removed.
PIP5816A
This Preliminary information communicates A customer vehicle may have a concern of a P0300 setting after bulletin 21-NA-154 has been performed. Unknown Engineering is looking it to this concern
PIP5806D
This preliminary information bulletin instructs to technicians to check the trigger wheel for interfering with the timing chain, and adding a shim to the camshaft position sensor.
PIT5853
This Preliminary information communicates information on correcting a rattle noise on driver side of cowl heat shield.
PIT5752B
This Preliminary information communicates multiple vehicle issues caused by an aftermarket device and it gives dealership information where to inspect for this device.
PIT5544E
This Preliminary information communicates information on a hydrauilc rush type noise from the power steering gear. This noise is a characteristic of the new Active Hydraulic Assist System RPO NV8 and no repairs should be made. The noise is most noticeable in the cab at idle, in park, with all accessories turned off.
20NA020
This technical bulleti provides a procedure to replace the front and rear brake pads if the brakes are squealing.
PIT5662F
This Preliminary information communicates information to diagnose DTC C056D or C056E.
PIC6444
This Preliminary information communicates a possible SIM issue with vehicles in the middle east.
PIT5743A
This Preliminary information communicates diagnostic tips when trying to root cause a SES MIL with DTC's B2B0D and B2B0E. Main cause is aftermarket electrical devices spliced into the ignition main fuses.
PIT3099U
This Preliminary Information communication provides information to the technician about installing General Motors Accessory parts/kits. Technicians should refer to Service Information for information regarding most accessories. Technicians may also contact PARTECH and/or the Techline Customer Support Center for additional support.
20NA132
This warranty administration bulletin provides policy information on the requirements for battery testing and warranty replacements.
PIP5806B
This preliminary information bulletin instructs to technicians to check the trigger wheel for interfering with the timing chain, and adding a shim to the camshaft position sensor.
PIT5509H
This Preliminary Information communication provides information to the technician on how to diagnose and repair vehicle that may have a "Check Trailer Wiring" or "Service Trailer Brake System? message on the Driver Information Center when a trailer is connected to the vehicle. Diagnostic Trouble Code C1114 set in the Chassis Control Module. Chassis Control Module has to determine the type of trailer brake system that is being used. The Chassis Control Module can be sensitive to a variety of trailer wiring issues. The technician will need to make a trailer tester using Electric Trailer Brake Magnets and 7-way trailer connector to determine if it is a vehicle or trailer issue. If the concern is not duplicated with the tester installed, the vehicle is operating correctly and the focus should be on the trailer wiring or 7 way connector.
21NA152
This service bulletin provides information for dealers/technicians on glass ultraviolet (UV) Ray protection and tint percentage.
PIE0644A
This engineering informational bulletin is requesting information from technicians to perform the check list provided and contact the engineer listed in regards to their vehicle having sudden loss of propulsion.
010842001N
This service bulletin provides information for dealers/technicians on Exterior Lamp Condensation and Water Leaks and Replacement Guidelines.
PIE0646
This engineering informational bulletin is requesting information from technicians to perform the check list provided and contact the engineer listed in regards to the trailer light message and/or trailer disconnect message on the infotainment screen.
PIP5810
This Preliminary information communicates that the tool for the HD transfer cases to install the input seal during a repair is incorrect and a new tool is in development.
990420002L
This service bulletin provides information on Driveline Clunk Noise and what is acceptable and what is considered normal operation.
PIE0617A
This engineering informational bulletin is requesting information from technicians to perform the check list provided and contact the engineer listed in regards to why is Engineering seeking more details on what is driving Engine Oil Cooler replacements through the warranty system.
PIE0644
This engineering informational bulletin is requesting information from technicians to perform the check list provided and contact the engineer listed in regards to their vehicle having sudden loss of propulsion.
PIE0625A
This engineering information (EI) is requesting information from technicians to perform the check list provided and contact the engineer listed in regards on a turn signal not canceling and/or mis-canceling.
080730035E
This bulletin provides information on the harmful effects of water or ethylene glycol in transmission fluid.
110089002E
This service bulletin provides information on GM Accessories ? Dealer-Installed, Repaired or Replaced During Warranty Coverage Period.
PIE0602C
This engineering informational bulletin is requesting information from technicians to perform the check list provided and contact the engineer listed in regards to the Service Engine Soon Lamp illuminated on Driver Information Center.
PIE0642A
This engineering informational bulletin is requesting information from technicians to perform the check list provided and contact the engineer listed in regards the Service Engine Soon (SES) lamp illuminated and/or Service Emission System Message on the Driver Information Center (DIC).
PIP5792B
This Preliminary information communicates to the dealer technician that if a customer comments that their vehicle equipped with a 6L80, 6L90, 8L90, 10L80, or 10L1000 transmission has a harsh shift, shudder, stall or high transmission fluid temperature concern they should inspect for a twisted transmission cooler line. Technicians are instructed to disconnect the cooler line and untwist it then reconnect the cooler line and inspect the cooler line for being misshaped. Technicians are instructed to replace the cooler line if it is misshaped.
21NA125
This service bulletin provides a procedure to correct a condition of a Service Emission System and/or Service Engine Soon Lamp Illuminated on Driver Information Center (DIC), DTC P208B Set.
21NA128
This technical bulletin provides repair information to correct a customer concern of MIL Illuminated- ECM Update for P026C, P20EE, or P11D5.
070089037Q
This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance programs.
PIE0642
This engineering informational bulletin is requesting information from technicians to perform the check list provided and contact the engineer listed in regards the Service Engine Soon (SES) lamp illuminated and/or Service Emission System Message on the Driver Information Center (DIC).
120851002M
This informational bulletin provides technicians and dealership personnel with spray-in bed liner general information and repair procedures.
21NA124
This service bulletin provides diagnostic tips/steps on testing for possible EVAP leaks in the system to correct a customer concern of an MIL Illuminated with DTCs P0442 and/or P0455 Set.
21NA120
This technical bulletin provides the tech with a procedure to check if the transmission is the cause of the concern by checking the data.
PIP5807
This Preliminary information communicates to the dealer technician that it is a normal characteristic for vehicles equipped with the 10L1000 transmission to start off in second gear in normal driving mode. It also communicates that the vehicle will start off in first gear if tow haul is selected.
18NA306
This Warranty Administration bulletin provides information for dealers/Service advisors on when and how to submit a Pre-Repair Authorization (PRA).
PIP5792A
This Preliminary information communicates to the dealer technician that if a customer comments that their vehicle equipped with a 6L80, 6L90, 8L90, 10L80, or 10L1000 transmission has a harsh shift, shudder or stall concern they should inspect for a twisted transmission cooler line. Technicians are instructed to disconnect the cooler line and untwist it then reconnect the cooler line and inspect the cooler line for being misshaped. Technicians are instructed to replace the cooler line if it is misshaped.
070089037P
This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance programs.
100089006H
This service bulletin provides information for dealers on how to submit a product information report (PIR) (Canada Only).
PIE0637
This engineering informational bulletin is requesting information from technicians to perform the check list provided and contact the engineer listed in regards to one or more of the following condition Stalls, Crank with no star, Check Engine Lamp illuminated on the Driver Information Center (DIC).
18NA279
This service bulletin provides information for dealers/technicians on the process to disable and enable passive unlocking.
N212330660
Service Update Bulletin. Certain vehicles may have an erratic signal coming from the engine manifold absolute pressure (MAP) sensor. Customers may notice the service engine soon (SES) lamp illuminate or was illuminated and turned off. DTC?s P0106 and P0108 may also be present as active or stored in history. Dealers will replace the MAP sensor.
120851002L
This informational bulletin provides technicians and dealership personnel with spray-in bed liner general information and repair procedures.
20NA218
This service bulletin provides repair information to correct a customer concern of Possible Crank No Start or Extended Crank with DTC P12A6.
20NA159
This Warranty Administration bulletin is for information on General Motors New Vehicle Tire Warranty Program (U.S. Dealers Only).
21NA110
This informational bulletin provides information for dealers/technicians on Information on GM Accessories - Instructions on Claim Submission on Dealer-Replaced Tonneau Covers During Warranty Period.
PIE0602B
This engineering informational bulletin is requesting information from technicians to perform the check list provided and contact the engineer listed in regards to the Service Engine Soon Lamp illuminated on Driver Information Center.
19NA044
This service bulletin provides information on the cold start control system in DI engines to reduce cold start emissions and improve fuel economy.
21NA079
This technical bulletin provides a procedure to replace the lower seat frame to correct the condition of Pop Noise Heard During Seat Travel and/or Inadequate Seat Rearward Travel due to a supplier installation error.
16NA338
This Warranty Admin service bulletin provides guidelines for Dealers Not Required and for Dealers Required to Contact the PQC for engine or transmission assembly replacement and explains the PQC process, GWM Transaction submission, vehicle service record retention and proper handling of assembly returns for Canadian Dealers only.
21NA106
This informational bulletin advises the technician to verify the TCM is asleep before trying to repair the transmission in order for all the codes to be re-set.
21NA097
This technical bulletin provides a procedure to install a pice of foam between the heater core pipes to correct the customers concern.
070842006P
This service bulletin provides technicians with information on available BCM calibrations to restore bulb outage detection on vehicles produced by a second stage manufacturer (Upfitter), and/or turn signals flash fast after factory box removed.
21NA103
This service bulletin provides information regarding Witness Marks from Panel Adjustments Made During Manufacturing and that it is considered a normal condition.
PIT5809A
This Preliminary information communicates an issues with a pop, clunk, knock, rattle type noise heard from the steering column over bumps and ask dealerships to replace the upper column shaft.
000601026N
This service bulletin provides information on replacing the intake manifold when the engine is replaced after severe internal engine damage.
PIP5775B
This Preliminary information communicates to dealership technicians that a P11D5 may be cause by a software anomaly, check to see if campaign N212331790 applies, reflash the ECM and release the vehicle.
21NA068
This warranty administration bulletin provides policy information requirements applicable to key fob replacement under the New Vehicle Limited Warranty or under a Replacement Parts Warranty on 2017-2022 and newer model year vehicles with RPO ATH and AVJ (U.S. Only).
050308002I
This service bulletin provides information to dealership personnel on diagnosis and replacement of shock absorber and strut due to fluid leak.
20NA038
This informational bulletin explains the difference in AFM and DFM engines and what is and is not activated during this occurrence.
18NA146
This warranty administration bulletin provides policy information, proper labor operation selection and causal part identification for warranty transactions (U.S. Only).
020089002T
This service bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S. Dealers Only).
070089036J
This service bulletin provides information on Enhancing Field Product Reports with Digital Pictures.
PIE0627
This engineering informational bulletin is requesting information from technicians to perform the check list provided and contact the engineer listed in regards one or more camera views showing intermittent behavior and/or totally inoperable.
18NA099
This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product Allegation Resolution (PAR) claim.
PIE0625
This engineering information (EI) is requesting information from technicians to perform the check list provided and contact the engineer listed in regards on a turn signal not canceling and/or mis-canceling.
21NA071
This technical bulletin provides repair information to correct a customer concern of DTC?s P05AE or P059F Set Current or History.
21NA061
This service bulletin provides information for dealers on Using EL-52545 When Diagnosing PEPs Transmitter Key Fobs (North America ONLY).
PIP5792
This Preliminary information communicates to the dealer technician that if a customer comments that their vehicle equipped with a 6L80, 6L90, 8L90, 10L80, or 10L1000 transmission has a harsh shift, shudder or stall concern they should inspect for a twisted transmission cooler line. Technicians are instructed to disconnect the cooler line and untwist it then reconnect the cooler line and inspect the cooler line for being misshaped. Technicians are instructed to replace the cooler line if it is misshaped.
N212330530
Customer Satisfaction Program. Certain vehicles may have had a double charge applied for the 20-inch aluminum wheels with accents at the time of vehicle purchase. Dealers will provide the customer with a reimbursement check in the amount of $1400 for 2500HD models OR $800 for 3500HD models.
110089005Q
This Warranty Administration bulletin provides information on Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy (U.S. Only).
21NA056
This technical bulletin provides a procedure to correct the condition of Information on Vehicles Engine Shuts Off After 30 or 60 Minutes of Idling.
21NA062
This informational bulletin directs dealers to the correct path needed to correct a vehicle with the condition of Add-On Equipment Inoperative, Sulfur/Acid Smell During Vehicle Operation based on the correct cause.
1008110001I
This informational bulletin provides information on proper use of floor mats.
20NA138
This bulletin provides information on Policies Applicable to All U.S. Dealers for Engine and Transmission Assembly Replacement Under Warranty, Policy or Customer Enthusiasm and information on Submission of Warranty Transaction in Global Warranty Management.
PIE0617
This engineering informational bulletin is requesting information from technicians to perform the check list provided and contact the engineer listed in regards to why is Engineering seeking more details on what is driving Engine Oil Cooler replacements through the warranty system.
19NA255
This preliminary informational bulletin provides frame coating repair information to correct a customer concern of wax coating on frame peeling, metal shows corrosion/rusting (U.S. and Canada Only).
20NA082
This informational bulletin explains why more DEF is being used in diesel engines do to new emission standards.
21NA052
This technical bulletin provides repair information to correct a customer concern of False Traction Control or Stability Event During Slow Speed Sharp Turns.
21NA043
This informational bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles before sold (prepping) to the customer.
16NA109
This service bulletin provides a procedure inspecting for excess grease or Sealant on the Exterior of the steering gear due to seeing grease or sealant on certain locations on the gear.
21NA002
This informational bulletin provides a test procedure, for a possible faulty DEF Heater.
19NA240
This technical bulletin provides repair information to correct a customer concern of steering wheel oscillation, vibration, shake 50-80 mph.
PIT5544D
This Preliminary information communicates information on a hydrauilc rush type noise from the power steering gear. This noise is a characteristic of the new Active Hydraulic Assist System RPO NV8 and no repairs should be made. The noise is most noticeable in the cab at idle, in park, with all accessories turned off.
PIE0612A
This engineering informational bulletin is requesting information from technicians to perform the check list provided and contact the engineer listed in regards to a Dead Battery and/or Shift to Park Lamp Illuminated On Driver Information Center (DIC).
100310001F
This informational bulletin provides information on Wheel Balancer Mounting Instructions.
PIP5783
This Preliminary information communicates to dealer technicians that DTC P026C are under investigation by GM Engineerinig.
150089004C
This service bulletin provides technicians with updated information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage.
21NA026
This service bulletin provides information for dealers/technicians on accessory all-weather floor liners and flat mats warped or misshapen.
PIE0593A
This engineering informational bulletin is requesting information from technicians to perform the check list provided and contact the engineer listed in regards the trailer brake being inoperative and/or check trailer brakes message on drivers information center (DIC).
21NA012
This technical bulletin provides repair information to correct a customer concern of Clean Exhaust Filter, Perform Manual Regen, and Loss of Digital Speedometer DIC Displays.
21NA006
This bulletin provides a possible location of a bad connection at the reductant fluid tanks electrical connector.
21NA007
This technical bulletin provides a procedure to program the reductant fluid module if found the cause of the customers concern.
20NA105
This technical bulletin provides repair information to correct a customer concern of 360 Camera Views go Blank with Tailgate Removed.
PIE0590A
This engineering informational bulletin is requesting information from technicians to perform the check list provided and contact the engineer listed in regards check to the engine lamp being illuminated on the drivers information center (DIC).
PIE0602
This engineering information (EI) is requesting information from technicians to perform the check list provided and contact the engineer listed in regards to Service Engine Soon Lamp Illuminated On Driver Information Center (DIC), DTC P208B Set.
PIE0599B
This engineering informational bulletin is requesting information from technicians to perform the check list provided and contact the engineer listed in regards to the airbag lamp illuminated on the driver?s information center (DIC).
PIP5733G
This Preliminary information communicates Possible Crank no start or extended crank with DTC p12A6 set current or history. Under Investigation
010601011L
This informational bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil consumption.
PIT5386F
This Preliminary Information communication provides information to the technician about vehicles that are found to have a back-up alarm inoperative during the Pre-Delivery Inspection. On trucks equipped with the Back Up Alarm (RPO 8S3), the alarm will be intentionally left disconnected from the assembly plant. Technician will reroute the harness and plug it in.
090604026S
This bulletin provides information on identifying Non-GM Engine Calibrations for Gasoline Engines using the Tech 2 or GDS 2.
PIE0584A
This engineering information (EI) is requesting information from technicians to provided the engineers listed in regards to No Trailer Lights, No Brake Lights and/or Trailer Tow Receptacle is Loose.
PIE0604
GSA Example: This engineering informational bulletin is requesting information from technicians to perform the check list provided and contact the engineer listed in regards to the service 4WD message illuminated on the drivers information center (DIC).
20NA220
This technical bulletin provides repair information to correct a customer concern of Rear Camera Inoperable.
040089015V
This bulletin provides information on Warranty Administration ? Required Operating Procedures - 8 Points (U.S. Only).
16NA019
This informational bulletin provides information on Transmission Adaptive Functions and Correcting Low Mileage Harsh Shifts, Slips, or Flares.
19NA136
This service bulletin provides a diagnostic procedure to aid in correcting a customer concern of a Howling, Whining/Whirring Noise, Shudder/Vibration and/or Grinding Noise While in 4HI, 4HI Auto and/or During Parking Lot Maneuvers in Auto Mode.
PIE0599A
This engineering informational bulletin is requesting information from technicians to perform the check list provided and contact the engineer listed in regards to the airbag lamp illuminated on the driver?s information center (DIC).
18NA263
This warranty administration bulletin provide policy information for variable diagnostic time allowances on select labor operations (U.S. Only).
20NA078
This technical bulletin provides a procedure to replace the 4 5 6 clutch housing if the bushing was found worn and the cause of the customers concern.
060089031F
This service bulletin provides information on OEM and Remanufactured Engine and Automatic Transmission/Transaxle Identification.
PIE0599
This engineering informational bulletin is requesting information from technicians to perform the check list provided and contact the engineer listed in regards to the airbag lamp illuminated on the driver?s information center (DIC).
PIP5733F
This Preliminary information communicates Possible Crank no start or extended crank with DTC p12A6 set current or history. Under Investigation
030604017O
This Informational Bulletin provides information on availability of Diesel Fuel additives.
000310002L
This service bulletin provides information on Chemical Staining, Pitting, Corrosion and/or Spotted Appearance of Chromed Aluminum Wheels.
PIT3271K
This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles. General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.
990851001E
Thins informational bulletin provides information on Paint-less Dent Repair Process.
PI0754D
This PI provides information on Rear and Side Tempered Glass Spots (Quench Marks) and that they are a normal characteristic.
PIE0594A
This engineering informational bulletin is requesting information from technicians to perform the check list provided and contact the engineer listed in regards an intermittent no start.
100605002I
This informational bulletin provides information on Clean Exhaust Filter See Owners Manual Now or Cleaning Exhaust Filter Keep Driving Until Message is Cleared messages Displayed on DIC, DTC P2463 May Be Set.
PIE0596
This engineering information (EI) is requesting information from technicians to perform the check list provided and contact the engineer listed in regards to the ABS or the traction control message illuminated in the Drivers Information Center (DIC).
PIP5711A
This Preliminary information communicates to the dealer technicians a warm engine knock noise has no short or long term effects on the engine. Do not attempt repairs for this noise.
17NA393
This informational bulletin explains how to check the NOx Catalyst Reductant-Load Adaptive Values using GSD2.
1308116001F
The intent of this technical bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for causing multiple customer concerns that do not have other diagnostic methods to identify them.
PIE0593
This engineering information (EI) is requesting information from technicians to perform the check list provided and contact the engineer listed in regards the trailer brake being inoperative and/or check trailer brakes message on drivers information center (DIC).
PIE0594
This engineering informational bulletin is requesting information from technicians to perform the check list provided and contact the engineer listed in regards an intermittent no start.
16NA376
This informational bulletin provides information on higher than expected oil consumption.
050604022R
This bulletin provides information on the TOP TIER Detergent Gasoline Licensed Brands and the TOP TIER Diesel Fuel Licensed Brands that are recommended for use in all GM vehicles and the TOP TIER FUELS website URL.
20NA160
This service bulletin provides information for dealers/technicians on Normal Characteristic - Wireless Phone Projection Audio Cuts Out Every 10 Seconds on New/Unsold Vehicles.
060089026Q
This warranty administration bulletin provides information on Warranty Administration - Customer Concern Not Duplicated (CCND) Labor Operation Numbers.
PIP5733E
This Preliminary information communicates Possible Crank no start or extended crank with DTC p12A6 set current or history. Under Investigation
110089005P
This Warranty Administration bulletin provides information on Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy (U.S. Only).
PIP5753
PIP5753 created to advise the technician to inspect for loose bolts on the turbocharger if there is a performance issue and code set.
PIE0574A
This engineering informational bulletin is requesting information from technicians to inspect for engine oil leak and contact the engineer listed.
PIP5733D
This Preliminary information communicates Possible Crank no start or extended crank with DTC p12A6 set current or history. Under Investigation
PIE0584
This engineering information (EI) is requesting information from technicians to provided the engineers listed in regards to No Trailer Lights, No Brake Lights and/or Trailer Tow Receptacle is Loose.
PIT5709A
This Preliminary information communicates the need for proper documentation when submitting a Field Product Report on paint issues with the new HD Silverado and Sierra.
20NA157
This bulletin provides information on the Transport Mode On Message Being Displayed in the Driver Information Center (DIC) and/or Battery Light is Flashing and the procedures to turn the Transport Mode message ON and OFF.
16NA361
This informational bulletin explains possible normal condition of a flare from 1st to 2nd, even if the trans had been repaired for the flare and its still noticed.
PIP5733A
This Preliminary information communicates Possible Crank no start or extended crank with DTC p12A6 set current or history. Under Investigation
PIP5684B
This Preliminary information communicates the use of air leak diagnostic test tool CH-52250 in addition to the information found in the service manual.
090089002R
This informational bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles before sold (prepping) to the customer.
20NA083
This technical bulletin provides a procedure to check the oil level for correct reading and oil pressure switch is in working order.
Complaint counts are reports filed with NHTSA, not failure rates. A common model collects more of them than a rare one that breaks more often.