Vehicle report

2018 GMC SIERRA 3500

Compare every GMC SIERRA 3500 yearNHTSA and EPA records

Service bulletins

650 bulletins

Technical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.

PIP4902W

Service Bulletin/Repair Instructions

This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.

PIT5680B

Service Bulletin/Repair Instructions

This PI provides information to repair the door water deflector which is not sealed properly allows water into the door jam/sill area.

PIT5099J

Service Bulletin/Repair Instructions

PI to help diagnose A/C concern

PIT5509N

Service Bulletin/Repair Instructions

This PI provides diagnostic tips for diagnosing electric trailer brakes issues.

PIT5544J

Service Bulletin/Repair Instructions

This Preliminary information communicates information on a hydraulic rush type noise from the power steering gear. This noise is a characteristic of the new Active Hydraulic Assist System RPO NV8 and no repairs should be made. The noise is most noticeable in the cab at idle, in park, with all accessories turned off.

PIT5509M

Service Bulletin/Repair Instructions

This PI provides diagnostic tips for diagnosing electric trailer brakes issues.

PIT3271Q

Service Bulletin/Repair Instructions

This preliminary information communicates information about how to determine if a wheel and tires size change is available.

PIP4902V

Service Bulletin/Repair Instructions

This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.

PIP6104

Service Bulletin/Repair Instructions

This Preliminary information communicates the steps on how to save a GDS2 Session Log and upload to a Technical Assistance Case in CX Connect.

PIT4506J

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician that some owners of Heavy Duty Trucks and Utilities may ask if they can lower their tire pressures. Tire pressures being set to the "Tire and Loading Label" will ensure the safe handling and ride characteristics of the truck and should not be lowered.

PIT6483

Service Bulletin/Repair Instructions

This preliminary information communicates an issue with aftermarket LED headlights causing IPC warning messages and MIL along with several low speed lan DTCs.

PIT6400A

Service Bulletin/Repair Instructions

This PI Communications information on an alternative product dealers can use to perform 19-NA-255: Wax Coating on Frame Peeling, Metal Shows Corrosion/Rusting due to issue with getting product from current supplier listed in the bulletin.

PIP4902U

Service Bulletin/Repair Instructions

This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.

PIT5214G

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that have had multiple repair attempts that are being performed on customer’s vehicles that exhibit vibration conditions without utilizing the support of General Motors Technical Assistance Center. If valid vibration frequency or Road Force Variation data has been collected and a repair attempt does not correct the customer complaint, contact General Motors Technical Assistance Center for further support. For any vehicles that remains unrepaired after being at the dealer for three days or more and a related bulletin or PI is not found, contact General Motors Technical Assistance Center for further support.

13598

Other

New Vehicle Monitoring Programs Section in IVH

PIT5479H

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about fluid leaking from the brake caliper piston area found during a service of the vehicle. The substance is actually excess assembly grease from the caliper boot and piston.

PIP4902T

Service Bulletin/Repair Instructions

This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.

PIC5650M

Service Bulletin/Repair Instructions

PIT5161L

Service Bulletin/Repair Instructions

N252494770-01

Service Campaign

Amendments to the Song-Beverly Act (SBA) California warranty law provides vehicle owners with an opportunity to submit a written notice to GM before filing a lawsuit seeking a vehicle repurchase. If such a notice is not provided to GM, then the vehicle owner is prevented from seeking civil penalties in litigation. Vehicle owners of the affected vehicles will be mailed an owner’s manual and warranty insert containing this information in English and Spanish.

N252494770

Service Campaign

Amendments to the Song-Beverly Act (SBA) California warranty law provides vehicle owners with an opportunity to submit a written notice to GM before filing a lawsuit seeking a vehicle repurchase. If such a notice is not provided to GM, then the vehicle owner is prevented from seeking civil penalties in litigation. Vehicle owners of the applicable vehicles will be mailed an owner’s manual and warranty insert containing this information in English and Spanish.

PIT6400

Service Bulletin/Repair Instructions

PIT6180A

Service Bulletin/Repair Instructions

This Preliminary information communicates assistance in locating the Rear seat belt comfort guides in the parts catalog.

PIP4902S

Service Bulletin/Repair Instructions

This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.

25-NA-156

Service Bulletin/Repair Instructions

This service bulletin provides information on Tire Sidewall Irregularities.

00-06-01-026R

Service Bulletin/Repair Instructions

This service bulletin provides information on replacing the intake manifold when the engine is replaced after severe internal engine damage.

PIT5074R

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about the use of J-35616-64B and Mini 50 terminal test probe, replacement terminals, and terminated leads.

23-NA-153

Service Bulletin/Repair Instructions

The service bulletin advises the tech of a normal transmission shift condition and the delay in throttle response when the throttle plate is opened rapidly and advises the customer that it is normal for the delay.

15-NA-010

Service Bulletin/Repair Instructions

This service bulletin provides information to dealership personnel for new vehicles with less than 1,000 miles that may not pass California smog inspection or smog inspection in other states.

25-NA-100

Service Bulletin/Repair Instructions

This warranty administration bulletin provides policy information on vehicles outside of a California Emissions State who move to and register their vehicle in a California Emission State may be entitled to the 7 year, 70,000-mile Emission Select State Component Limited Warranty.

PI0281L

Service Bulletin/Repair Instructions

This preliminary informational (PI) bulletin provides information to dealership personnel that may be helpful when addressing underbody component corrosion with customers.

PIT5551R

Service Bulletin/Repair Instructions

This Preliminary information communicates a "Forward Collision System Reduced" message displayed on the DIC when the Forward Automatic Braking has been set to the "Alert" setting. This is normal when the FAB has been set to "Alert".

13-02-32-001H

Service Bulletin/Repair Instructions

This service bulletin provides a procedure to flush and bleed power steering system to correct a power steering noise or fluid leak concern that is caused during extremely low temperatures.

07-00-89-037W

Service Bulletin/Repair Instructions

This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance programs.

25-NA-087

Service Bulletin/Repair Instructions

This service bulletin provides information on the proper Reflective High Temperature Heat and/or Insulating Tape to use for certain repairs, such as Wiring Harness Repairs.

13-08-116-001K

Service Bulletin/Repair Instructions

The intent of this service bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for causing multiple customer concerns that do not have other diagnostic methods to identify them.

25-NA-052

Service Bulletin/Repair Instructions

This bulletin advises the technician to flush the cooling system multiple times if oil has been found in the cooling system and replace the parts that may be contaminated due to oil in system.

24-NA-098

Service Bulletin/Repair Instructions

This service bulletin provides information for dealers/technicians on Service Programming System (SPS) Error Codes E4398, E4399, E4401, E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491, E4492, or E6961 and resolution information.

25-NA-065

Service Bulletin/Repair Instructions

This informational bulletin instructs the tech when fuel/fluid is needed to be tested and where it can be sent for analysis.

08-03-10-006I

Service Bulletin/Repair Instructions

This service bulletin provides a procedure on how to clean and resurface aluminum wheel bead seats for vehicles that have the condition of Tire Slowly Goes Flat, Tire Air Loss, Low Tire Pressure Warning Light Illuminated, Aluminum Wheel Bead Seat Corrosion.

15-06-03-001F

Service Bulletin/Repair Instructions

This service bulletin provides information to diagnose batteries that have set for a long period of time and/or cold weather climates and testing those batteries.

17-NA-073

Service Bulletin/Repair Instructions

This warranty administration bulletin provides information regarding the field action courtesy transportation policy.

05-03-07-009L

Service Bulletin/Repair Instructions

This service bulletin provides information on Wheel Alignment Specifications, Requirements and Recommendations for GM Vehicles.

11-00-89-005Y

Service Bulletin/Repair Instructions

This Warranty Administration bulletin provides information on Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy (U.S. Only).

PIT4506H

Service Bulletin/Repair Instructions

05-08-51-001L

Service Bulletin/Repair Instructions

This informational bulletin provides a procedure on how to remove the paint stain that may present itself under the shipping film.

16-NA-109

Service Bulletin/Repair Instructions

This service bulletin provides a procedure inspecting for excess grease or Sealant on the Exterior of the steering gear due to seeing grease or sealant on certain locations on the gear.

PIT5551Q

Service Bulletin/Repair Instructions

21-NA-138

Service Bulletin/Repair Instructions

This service bulletin provides a repair procedure to correct a customer concern of a Squeak, Grind or Clunking Noise from Rear Leaf Springs.

07-00-89-037V

Service Bulletin/Repair Instructions

This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance programs.

10-08-110-001L

Service Bulletin/Repair Instructions

This service bulletin provides information on proper use of floor mats.

21-NA-043

Service Bulletin/Repair Instructions

This bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles before being sold (prepping) to the customer.

22-NA-074

Service Bulletin/Repair Instructions

This service bulletin provides service information to technicians on guidelines to replace Oil Cooler, Oil Cooler Lines and Oil Tank if the engine was replaced where large amounts of debris has flowed throughout the oiling system.

22-NA-244

Service Bulletin/Repair Instructions

This warranty administration service bulletin provides information about GM Accessories - Dealer-Installed, Repaired or Replaced During Warranty Coverage Period.

01-08-42-001Q

Service Bulletin/Repair Instructions

This service bulletin provides information on Exterior Lamp Condensation and Water Leak Information and Replacement Guidelines.

PIT5544H

Service Bulletin/Repair Instructions

This Preliminary information communicates information on a hydrauilc rush type noise from the power steering gear. This noise is a characteristic of the new Active Hydraulic Assist System RPO NV8 and no repairs should be made. The noise is most noticeable in the cab at idle, in park, with all accessories turned off.

17-NA-331

Service Bulletin/Repair Instructions

This service bulletin provides information to the customer about the rear camera guidelines not being present at times due to the VBM taking over the rear camera option.

09-06-04-026Z

Service Bulletin/Repair Instructions

This bulletin provides information on identifying Non-GM Engine Calibrations for Gasoline Engines using the Tech 2 or GDS 2.

20-NA-132

Service Bulletin/Repair Instructions

This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.

07-00-89-037U

Service Bulletin/Repair Instructions

This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance programs.

03-06-01-023I

Service Bulletin/Repair Instructions

This service bulletin explains how to measure for oil consumption and possible reasons for loss of oil.

PIT5386K

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that are found to have a back-up alarm inoperative during the Pre-Delivery Inspection. On trucks equipped with the Back Up Alarm (RPO 8S3), the alarm will be intentionally left disconnected from the assembly plant. Technician will reroute the harness and plug it in.

18-NA-263

Service Bulletin/Repair Instructions

This warranty administration bulletin provide policy information for variable diagnostic time allowances on select labor operations (U.S. Only).

PIT5962B

Service Bulletin/Repair Instructions

This Preliminary information communicates a GM part number for reflective high temperature heat or insulating tape when repairing wiring harnesses.

PIT6261

Service Bulletin/Repair Instructions

This Preliminary information communicates to dealers GM is working on a solution for outdated Apps

08-07-30-035I

Service Bulletin/Repair Instructions

This service bulletin provides information on the harmful effects of ethylene glycol in transmission fluid.

19-NA-219

Service Bulletin/Repair Instructions

This diagnostic tip bulletin provides additional information on how to diagnose a possible valve, lifter or camshaft issue.

12-08-51-002R

Service Bulletin/Repair Instructions

This informational bulletin provides technicians and dealership personnel with spray-in bed liner general information and repair procedures.

04-06-01-029K

Service Bulletin/Repair Instructions

This informational bulletin explains Unscheduled Supplemental Services and the importance of GM Simplified Maintenance Schedules.

PIT6240

Service Bulletin/Repair Instructions

This Preliminary information communicates information on adding RPO UF3 Fast Idle to a vehicle.

24-NA-225

Service Bulletin/Repair Instructions

This bulletin provides information on how to look for and test for DEF or water in the fuel system and what the specs should be.

24-NA-040

Service Bulletin/Repair Instructions

This service bulletin provides information on All hazmat parts being returned to the Warranty Parts Center (WPC) must be shipped using Central Transport. Hazardous materials should never be sent by air transportation to the WPC.

10-00-89-009F

Service Bulletin/Repair Instructions

This service bulletin provides information on key code security rules and information on GM keycode look-up applications (U.S).

03-06-01-023H

Service Bulletin/Repair Instructions

This service bulletin explains how to measure for oil consumption and possible reasons for loss of oil.

01-06-01-011Q

Service Bulletin/Repair Instructions

This service bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil consumption.

99-00-89-019Z

Service Bulletin/Repair Instructions

This Warranty Administration bulletin provides information on the Global Warranty Management (GWM) Warranty Parts Center (WPC) Parts Return Program.

07-00-89-037T

Service Bulletin/Repair Instructions

This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance programs.

23-NA-154

Service Bulletin/Repair Instructions

This bulletin provides information on Warranty Administration – Required Operating Procedures - 8 Points (U.S. Only).

04-06-04-051J

Service Bulletin/Repair Instructions

This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent additive.

23-NA-219

Service Bulletin/Repair Instructions

This service bulletin provides information on Concerns or Questions Regarding Installation of Dealer Installed Accessories.

24-NA-197

Service Bulletin/Repair Instructions

This technical bulletin provides a procedure to correct the condition of Malfunction Indicator Lamp Illuminated with DTCs P2463 P2459 P11FB P11D3.

20-NA-138

Service Bulletin/Repair Instructions

This bulletin provides information on Policies Applicable to All U.S. Dealers for Engine and Transmission Assembly Replacement Under Warranty, Policy or Customer Enthusiasm and information on Submission of Warranty Transaction in Global Warranty Management.

08-07-30-026I

Service Bulletin/Repair Instructions

This service bulletin provides information on some vehicles that may rock or move slightly forward or rearward while in Park at start up after cold soak. This condition may be accompanied by a clunk noise. This is a slight movement that is more often seen visually, rather than felt, when viewed from the outside and using the auto-start feature, if equipped.

18-NA-146

Service Bulletin/Repair Instructions

This warranty administration bulletin provides policy information, proper labor operation selection and causal part identification for warranty transactions (U.S. Only).

07-00-89-036K

Service Bulletin/Repair Instructions

This service bulletin provides information on Enhancing Field Product Reports with Digital Pictures.

24-NA-185

Service Bulletin/Repair Instructions

This informational bulletin provides information on Steering Bump or Clunk Noise on Rough Roads or Potholes.

02-00-89-002X

Service Bulletin/Repair Instructions

This service bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S. and Canada Dealers Only).

PIT3271P

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles. General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.

24-NA-174

Service Bulletin/Repair Instructions

The bulletin provides direction on how to locate the Temporary Service Part (TSP) form in GlobalConnect.

General Communication

Service Campaign

Vehicle Wide Programming (VWP) is a new process to update software on GM Vehicles. It provides the ability via a single selection within Techline Connect to first identify which modules need updating and then proceed to updating affected modules (with some exceptions). The updating of modules is completed in parallel instead of the technician needing to update one module at a time. This allows a more streamlined approach for dealers and customers.

05-03-08-002J

Service Bulletin/Repair Instructions

This service bulletin provides information to dealership personnel on diagnosis and replacement of shock absorber and strut due to fluid leak.

18-NA-073

Service Bulletin/Repair Instructions

This service bulletin provides graphics, information and guidelines for engine component wear to assist service personnel as a guideline to perform necessary engine repairs and prevent unnecessary engine replacement.

23-NA-044

Service Bulletin/Repair Instructions

This service bulletin provides information on AGM batteries that require less frequent charging in storage.

PIP5991

Service Bulletin/Repair Instructions

This Preliminary information communicates to the dealer technician to reference the electronic parts catalog to check the EGR valve part number that was installed.

01-00-89-010S

Service Bulletin/Repair Instructions

This service bulletin provides information on a guide to help reduce repeat visits for the same customer concern.

07-06-01-016J

Service Bulletin/Repair Instructions

This service bulletin provides information on Internal Engine Noise or Damage After Oil Filter Replacement.

23-NA-141

Service Bulletin/Repair Instructions

This informational bulletin advises the technician that the engine and related parts will be debited if found that the tech did not properly prepare the engine block from dirt and debris in bolt holes or if found that the block was damaged by the tech.

00-06-01-012N

Service Bulletin/Repair Instructions

This service bulletin advises about the possible issues that may occur when using a scotch brite pad or highly abrasive disk on gasket sealing surfaces or reused parts.

05-06-04-022V

Service Bulletin/Repair Instructions

This bulletin provides information on the TOP TIER Detergent Gasoline Licensed Brands and the TOP TIER Diesel Fuel Licensed Brands that are recommended for use in all GM vehicles and the TOP TIER FUELS website URL.

16-NA-222

Service Bulletin/Repair Instructions

This bulletin provides information on Engine Concerns that could result from lack of scheduled maintenance, improper service or aftermarket calibrations.

09-06-04-026Y

Service Bulletin/Repair Instructions

This bulletin provides information on identifying Non-GM Engine Calibrations for Gasoline Engines using the Tech 2 or GDS 2.

01-06-01-011P

Service Bulletin/Repair Instructions

This service bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil consumption.

24-NA-147

Service Bulletin/Repair Instructions

This service bulletin provides information on regular inspection of the Seat Belt Lap Anchor.

18-NA-306

Service Bulletin/Repair Instructions

This Warranty Administration service bulletin provides information for dealers/Service advisors on when and how to submit a Pre-Repair Authorization (PRA).

PI0754G

Service Bulletin/Repair Instructions

This PI provides information on Rear and Side Tempered Glass Spots (Quench Marks) and that they are a normal characteristic.

16-NA-158

Service Bulletin/Repair Instructions

This service bulletin describes the U.S. Dealer Special Tool Loan Program process.

12-01-37-001G

Service Bulletin/Repair Instructions

This service bulletin provides information to dealership personnel on a new refrigerant (R1234yf) for A/C service.

24-NA-141

Service Bulletin/Repair Instructions

GM is receiving damaged (cracked or broken) transmission cores returned to the reman facilities. The damage is being caused either in the removal process by the technician, or inadequate packaging or shipping. This bulletin advises the dealers to be more careful not to damage the transmissions during removal and to package the core properly for return.

00-03-10-002M

Service Bulletin/Repair Instructions

This service bulletin provides information on Chemical Staining, Pitting, Corrosion and/or Spotted Appearance of Chromed Aluminum Wheels.

17-NA-157

Service Bulletin/Repair Instructions

This service bulletin explains the difference in oil filters for gas engines with new oil pump control systems and the possibilities of what may happen using the incorrect filter.

20-NA-203

Service Bulletin/Repair Instructions

This informational bulletin explains how the regen works for the DEF system and how it works at different levels.

99-04-20-002O

Service Bulletin/Repair Instructions

This service bulletin provides information on Driveline Clunk Noise and what is acceptable and what is considered normal operation.

04-06-04-051I

Service Bulletin/Repair Instructions

This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent additive.

16-NA-383

Service Bulletin/Repair Instructions

This service bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels should be used to reduce carbon build-up.

22-NA-070

Service Bulletin/Repair Instructions

This service bulletin provides information for replacement parts traceability (RPT) process to aid in tracking part replacements.

18-NA-099

Service Bulletin/Repair Instructions

This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product Allegation Resolution (PAR) claim.

22-NA-018

Service Bulletin/Repair Instructions

This service bulletin provides information for the Global Warranty Management (GWM) Warranty Parts Center (WPC) Part Photo Return Process (U.S. Dealers Only).

18-NA-125

Service Bulletin/Repair Instructions

This service bulletin provides information for engine oil life monitor operation calculation.

21-NA-068

Service Bulletin/Repair Instructions

This warranty administration bulletin provides policy information requirements applicable to key fob replacement under the New Vehicle Limited Warranty or under a Replacement Parts Warranty on 2017-2022 and newer model year vehicles with RPO ATH and AVJ.

20-NA-016

Service Bulletin/Repair Instructions

This Warranty Administration bulletin provides information on customer vehicles concern results in a manufacturer repurchase from the customer, GM depends on the dealership to host and administer the repurchase closing and intake of the returning vehicle.

23-NA-032

Service Bulletin/Repair Instructions

The informational bulletin advises the tech to use the glow plug bore cleaner to reduce the chance of soot building up on the glow plug causing a premature failure.

10-03-10-001G

Service Bulletin/Repair Instructions

This informational bulletin provides information on Wheel Balancer Mounting Instructions.

08-07-30-035H

Service Bulletin/Repair Instructions

This bulletin provides information on the harmful effects of water or ethylene glycol in transmission fluid.

16-NA-119

Service Bulletin/Repair Instructions

This warranty administration bulletin provides policy information to cover GMs policy on performing GM covered vehicle services and maintenance on vehicles originating/sold in Canada.

09-00-89-008G

Service Bulletin/Repair Instructions

This Warranty Administration bulletin provides retail and wholesale service personnel with the policies/procedures and the warranty transaction submission procedures that support the Personal Property Damage process.

18-NA-067

Service Bulletin/Repair Instructions

This service bulletin provides information for cleaning brake dust off of aluminum or chrome wheels.

22-NA-106

Service Bulletin/Repair Instructions

This service bulletin provides information on GM Canada New Vehicle Tire Warranty Program for Original Equipment (OE) Tires and PDI installed Limited Production Option (LPO) Tires.

06-00-89-029V

Service Bulletin/Repair Instructions

This service bulletin includes information on Interior Cleaning - Instrument Panel (IP), Hard or Plastic Surfaces, Seats, Carpet, Leather, Vinyl, Fabric Cleaner, Stain Remover, Restorer - Product Availability.

10-08-110-001K

Service Bulletin/Repair Instructions

This service bulletin provides information on proper use of floor mats.

13-08-116-001J

Service Bulletin/Repair Instructions

15-00-89-004G

Service Bulletin/Repair Instructions

This service bulletin provides technicians with information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage.

23-NA-125

Service Bulletin/Repair Instructions

This service bulletin provides information for dealers/technicians on Over The Air (OTA) and In Market Enhancement (IME) FAQs.

00-03-10-006P

Service Bulletin/Repair Instructions

This service bulletin provides information for dealers/technicians on Tire Radial Force Variation (RFV).

17-NA-052

Service Bulletin/Repair Instructions

This bulletin updates the position of General Motors on refinishing aluminum wheels. GM has determined that wheel refinishing under warranty will no longer be performed.

10-08-45-001H

Service Bulletin/Repair Instructions

This bulletin provides information for electrical ground repairs using new General Motors replacement fasteners with conductive finish.

23-NA-103

Service Bulletin/Repair Instructions

This service bulletin provides information on submitting quality Photos of Various Vehicle Concerns to the GM Technical Assistance Center (TAC).

07-00-89-037S

Service Bulletin/Repair Instructions

This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance programs.

11-00-89-005X

Service Bulletin/Repair Instructions

This Warranty Administration bulletin provides information on Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy (U.S. Only).

PIP5968

Service Bulletin/Repair Instructions

This Preliminary information communicates to have the dealer contact TAC with the transmission TUN number prior to transmission installation.

PIP5966

Service Bulletin/Repair Instructions

This Preliminary information communicates Diagnostic aids for a no start or DTC'S following a transmission replacement

PIT4322P

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that have an unwanted Stability Activation and/or a Service Stability message on the Driver Information Center. Technician may find a Diagnostic Trouble Code C0710. Technician should inspect for vehicles modifications before any in-depth diagnostics are performed.

PIT5551N

Service Bulletin/Repair Instructions

19-NA-044

Service Bulletin/Repair Instructions

This service bulletin provides information on the cold start control system in DI engines to reduce cold start emissions and improve fuel economy.

PIT5479F

Service Bulletin/Repair Instructions

16-NA-338

Service Bulletin/Repair Instructions

This Warranty Admin service bulletin provides guidelines for Dealers Not Required and for Dealers Required to Contact the PQC for engine or transmission assembly replacement and explains the PQC process, GWM Transaction submission, vehicle service record retention and proper handling of assembly returns for Canadian Dealers only.

PIT4506G

Service Bulletin/Repair Instructions

PIT6122

Service Bulletin/Repair Instructions

This Preliminary information communicates to dealers of a known issue with failed map update

PIP5395H

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician on how to diagnose and repair vehicles that may have rattle or ticking noise that is louder inside the vehicle than outside. The noise may also sound like a lifter tick. If the noise is heard best at the fuel line and the sound will be real loud with a stethoscope. The fuel line will need to be replaced.

PI0281K

Service Bulletin/Repair Instructions

This preliminary informational (PI) bulletin provides information to dealership personnel which may be helpful when addressing underbody component corrosion with customers.

02-08-42-001J

Service Bulletin/Repair Instructions

This informational bulletin provides information for dealers/technicians on Headlamp, Tail Lamp, License Lamp or Fog/Driving Lamp Damage.

PI1394B

Service Bulletin/Repair Instructions

This PI bulletin advises the technician on the proper way to install the pistons in an engine.

PIP5601B

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vibration complaints that are one of the most challenging complaints to accurately diagnose and repair. Technician will need to use Pico Oscilloscope Diagnostic Kit to effectively diagnosis vehicles. Technician should drive the vehicle will using the Pico Oscilloscope to record data. After the data is recorded it should be reviewed to determine the root cause of the concern. If a repair attempt made the concern better but not eliminated or had no affect at all, and are requesting assistance from General Motors Technical Assistance Center record another Pico file and save it to the computer. After the new Pico Oscilloscope data has been saved email the data to General Motors Technical Assistance Center in the subject line include ?Vibration? ?Business Associate Code? and the last 8 of the Vehicle Identification Number.

PIT5161K

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that may have a bump feel or clunk noise at a stop or on launch. Dealer should communicate to the customer this condition is a normal operating characteristic of their vehicle. The bump clunk issue may be due to fuel movement in the fuel tank when not completely full. The condition is eliminated after completely filling the fuel tank.

PI0592I

Service Bulletin/Repair Instructions

This preliminary information (PI) provides information om Service Programming System (SPS) Error Codes (E4398, E4399, E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491 or E6961).

PIT5386J

Service Bulletin/Repair Instructions

PIT5962A

Service Bulletin/Repair Instructions

This Preliminary information communicates a GM part number for reflective high temperature heat or insulating tape when repairing wiring harnesses.

03-00-91-001I

Service Bulletin/Repair Instructions

This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure when diagnosing vibration concerns.

20-NA-159

Service Bulletin/Repair Instructions

This Warranty Administration bulletin is for information on General Motors New Vehicle Tire Warranty Program (U.S. Dealers Only).

22-NA-225

Service Bulletin/Repair Instructions

This information bulletin advises the technician the difference between a welch cap leak and the output seal of the t-case or transmission leaking ATF, causing the customer concern of a Red Fluid Leak from Center of Vehicle Located by Rear of Transmission or Transfer Case Area.

23-NA-065

Service Bulletin/Repair Instructions

This service bulletin provides repair information to correct a customer concern of OnStar Inoperative after Importing Vehicle from Canada to the United States.

05-00-89-029F

Service Bulletin/Repair Instructions

This service bulletin provides information on General Motors Dealership Critical Equipment Requirements and Recommendations.

01-06-01-011O

Service Bulletin/Repair Instructions

This service bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil consumption.

17-NA-170

Service Bulletin/Repair Instructions

This service bulletin provides information about the Hunter wheel Road Force balancers that should be utilized for all repairs requiring balance and Road Force measurement.

99-00-89-019Y

Service Bulletin/Repair Instructions

This Warranty Administration bulletin provides information on the Global Warranty Management (GWM) Warranty Parts Center (WPC) Parts Return Program.

02-00-89-002W

Service Bulletin/Repair Instructions

This service bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S. and Canada Dealers Only).

10-00-89-006J

Service Bulletin/Repair Instructions

This service bulletin provides information for dealers on how to submit a product information report (PIR) (Canada Only).

PIT5099G

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.

PIT5698D

Service Bulletin/Repair Instructions

This Preliminary information communicates additional information on how a LIN bus operates and diagnostic tips when working on a LIN bus.

07-08-49-020R

Service Bulletin/Repair Instructions

This informational bulletin provides information for the IPC odometer programming method quick reference guide.

PIP4112T

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician of a complaint of a sag or hesitation when accelerating. The concern is present when coasting at low speeds of less than 15 miles per hour and then aggressively applying the throttle, or after making a hard stop followed by an aggressive throttle. This concern may also be present while cruising at highway speeds and then an aggressive increase in throttle. This is considered normal operation of the vehicle the throttle is delayed and opened slowly up to .7 seconds to help minimize driveline lash and clunking or will have approximately .5 seconds of zero torque to allow the transmission to shift to downshift.

23-NA-144

Service Bulletin/Repair Instructions

This technical bulletin provides information and a solution to a condition of Brake Pedal Moves or Self Applies at Full Turns.

09-00-89-016H

Service Bulletin/Repair Instructions

This Warranty Administration bulletin provides information on the proper use of the labor operation 0600014.

15-00-89-004F

Service Bulletin/Repair Instructions

This service bulletin provides technicians with updated information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage.

01-00-89-010R

Service Bulletin/Repair Instructions

This service bulletin provides information on a guide to help reduce repeat visits for the same customer concern.

03-06-04-017T

Service Bulletin/Repair Instructions

This service bulletin provides information on availability of Diesel Fuel additives.

04-06-04-051H

Service Bulletin/Repair Instructions

This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent additive.

18-NA-103

Service Bulletin/Repair Instructions

This service bulletin provides service information for customer concerns of an in-tank fuel pump whining noise, engine hard to start and/or stalls and Malfunction Indicator Lamp (MIL) is illuminated that may be caused by gelling of fuel in cold temperatures.

03-06-01-023G

Service Bulletin/Repair Instructions

This service bulletin explains how to measure for oil consumption and possible reasons for loss of oil.

09-06-04-026X

Service Bulletin/Repair Instructions

This bulletin provides information on identifying Non-GM Engine Calibrations for Gasoline Engines using the Tech 2 or GDS 2.

17-NA-066

Service Bulletin/Repair Instructions

This service bulletin provides information for automatic transmission Oil Cooler Flush and flow test.

23-NA-027

Service Bulletin/Repair Instructions

This technical bulletin provides a procedure to test and replace the high-pressure fuel injector electrical connectors if found the cause of the MIL.

PIP5358C

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that have an unusual noise and is difficult to identify, isolate or pinpoint. Technician should get record a sound clip or take a video of the noise for assessment by engineering. Technician will need to call General Motors Technical Assistance Center for further assistance.

21-NA-026

Service Bulletin/Repair Instructions

This service bulletin provides information for dealers/technicians on accessory all-weather floor liners and flat mats warped or misshapen.

99-09-40-005I

Service Bulletin/Repair Instructions

This service bulletin provides information on availability for a seat belt extender.

01-06-01-011N

Service Bulletin/Repair Instructions

This service bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil consumption.

99-08-51-001F

Service Bulletin/Repair Instructions

This service bulletin provides information on Paintless Dent Repair Process.

13-08-116-001I

Service Bulletin/Repair Instructions

04-07-30-013E

Service Bulletin/Repair Instructions

This service bulletin provides information to dealership personnel on automatic transmission shift and engine driveability concerns and/or MIL ON due to aftermarket oil bath air filter use.

02-00-89-002V

Service Bulletin/Repair Instructions

This service bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S. Dealers Only).

08-07-30-026H

Service Bulletin/Repair Instructions

12-03-10-001E

Service Bulletin/Repair Instructions

This service bulletin provides information for dealers/technicians on Vibration Shortly After Tires are Mounted/Preventing Vibration from Wheel Slip (Tire Sliding on Wheel).

PIC5650K

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that have an intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble Codes B3055, B3060, and/or B3935. Technician should not replace any parts for this concern. If unable to duplicate the concern ask if the customer uses any Radio Frequency Identification Devices when the concern is present. Dealer should also direct their customers to the appropriate section in the Owner manuals that references that the device complies.

01-08-42-001P

Service Bulletin/Repair Instructions

This service bulletin provides information on Exterior Lamp Condensation and Water Leak Information and Replacement Guidelines.

11-00-89-005W

Service Bulletin/Repair Instructions

This Warranty Administration bulletin provides information on Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy (U.S. Only).

PIT5509J

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician on how to diagnose and repair vehicle that may have a "Check Trailer Wiring" or "Service Trailer Brake System? message on the Driver Information Center when a trailer is connected to the vehicle. Diagnostic Trouble Code C1114 set in the Chassis Control Module. Chassis Control Module has to determine the type of trailer brake system that is being used. The Chassis Control Module can be sensitive to a variety of trailer wiring issues. The technician will need to make a trailer tester using Electric Trailer Brake Magnets and 7-way trailer connector to determine if it is a vehicle or trailer issue. If the concern is not duplicated with the tester installed, the vehicle is operating correctly and the focus should be on the trailer wiring or 7 way connector.

PIP5628F

Service Bulletin/Repair Instructions

This Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D

12-03-10-001D

Service Bulletin/Repair Instructions

This service bulletin provides information for dealers/technicians on Vibration Shortly After Tires are Mounted/Preventing Vibration from Wheel Slip (Tire Sliding on Wheel).

04-00-89-015Z

Service Bulletin/Repair Instructions

This bulletin provides information on Warranty Administration â Required Operating Procedures - 8 Points (U.S. Only).

PIT5387N

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician how to repair vehicles that Instrument Panel Cluster, Radio, and Heater-Vent-Air Conditioning display blanks out, Bluetooth phone or Pandora connection dropped, the radio station or volume changes when operating the snow plow. Please advise the customer that engineering is aware of this concern and working on this issue.

08-07-30-035G

Service Bulletin/Repair Instructions

This bulletin provides information on the harmful effects of water or ethylene glycol in transmission fluid.

10-08-110-001J

Service Bulletin/Repair Instructions

This service bulletin provides information on proper use of floor mats.

11-00-89-005V

Service Bulletin/Repair Instructions

This Warranty Administration bulletin provides information on Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy (U.S. Only).

PI0281J

Service Bulletin/Repair Instructions

This preliminary informational (PI) bulletin provides information to dealership personnel which may be helpful when addressing underbody component corrosion with customers.

03-06-04-017S

Service Bulletin/Repair Instructions

This service bulletin provides information on availability of Diesel Fuel additives.

00-06-01-012M

Service Bulletin/Repair Instructions

This service bulletin advises about the possible issues that may occur when using a scotch brite pad or highly abrasive disk on gasket sealing surfaces or reused parts.

00-06-01-026Q

Service Bulletin/Repair Instructions

This service bulletin provides information on replacing the intake manifold when the engine is replaced after severe internal engine damage.

22-NA-009

Service Bulletin/Repair Instructions

This service bulletin provides service information on new torque specification and installation procedure for ACDelco Spin-On Oil Filters.

07-06-01-016I

Service Bulletin/Repair Instructions

This service bulletin provides information on Internal Engine Noise or Damage After Oil Filter Replacement.

13-02-32-001G

Service Bulletin/Repair Instructions

This service bulletin provides a procedure to flush and bleed power steering system to correct a power steering noise or fluid leak concern that is caused during extremely low temperatures.

16-NA-130

Service Bulletin/Repair Instructions

This service bulletin provides information for after installation of a replacement upper valve body, the transmission may have no Reverse and no 2nd gear.

15-NA-017

Service Bulletin/Repair Instructions

This Warranty Administration bulletin provides policy information on Causal Part requirements for transactions submitted to GM for payment.

PI0754F

Service Bulletin/Repair Instructions

This PI provides information on Rear and Side Tempered Glass Spots (Quench Marks) and that they are a normal characteristic.

99-04-20-002N

Service Bulletin/Repair Instructions

This service bulletin provides information on Driveline Clunk Noise and what is acceptable and what is considered normal operation.

01-08-42-001O

Service Bulletin/Repair Instructions

This service bulletin provides information for dealers/technicians on Exterior Lamp Condensation and Water Leaks and Replacement Guidelines.

00-00-90-002M

Service Bulletin/Repair Instructions

This service bulletin provides information for accurate tire pressures that ensure the safe handling and appropriate ride characteristics of GM cars and trucks.

07-03-16-004E

Service Bulletin/Repair Instructions

This service bulletin provides information for tire pressure monitoring (TPM) system concerns.

02-00-89-002U

Service Bulletin/Repair Instructions

This service bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S. Dealers Only).

PIT5386H

Service Bulletin/Repair Instructions

PIT5161J

Service Bulletin/Repair Instructions

15-06-01-002M

Service Bulletin/Repair Instructions

This service bulletin provides a procedure to repair the valve lifter oil manifold and/or lifters to correct the customers concern of engine misfire, ticking noise and/or MIL Illuminated.

22-NA-257

Service Bulletin/Repair Instructions

This service bulletin provides information on Dealer Installed LPO Wheel Installation and Return Process.

09-00-89-008F

Service Bulletin/Repair Instructions

PIP5540J

Service Bulletin/Repair Instructions

This Preliminary information communicates to the technician the need to inspect the induction system for potential icing issues in very cold ambient temperatures. To allow the ice to melt so that it can be drained from the related components. That any of the listed DTC's may set with or without poor engine performance.

21-NA-124

Service Bulletin/Repair Instructions

This service bulletin provides diagnostic tips/steps on testing for possible EVAP leaks in the system to correct a customer concern of an MIL Illuminated with DTCs P0442 and/or P0455 Set.

PIT5544F

Service Bulletin/Repair Instructions

PIT5746C

Service Bulletin/Repair Instructions

This Preliminary information communicates information on how dealers can contact the supplier for Associated Accessories offered through GM.

PIP5632G

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician that General Motors Technical Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.

PIP4902Q

Service Bulletin/Repair Instructions

PIT3271N

Service Bulletin/Repair Instructions

22-NA-216

Service Bulletin/Repair Instructions

This bulletin advises the technician to Inspect the position of the head gasket locating tabs to determine if the head gasket(s) has been possibly installed backwards to correct a concern of an Engine Thermostat Tick Noise and/or Running Hot.

22-NA-205

Service Bulletin/Repair Instructions

This service bulletin provides information on Module Harvesting.

PIP5175E

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that may have a delayed engagement into drive, shudder at a launch, or the transmission is slipping when shifting into 1st, 2nd, 3rd or 4th gears. This may be due to loose stator support to pump cover bolts causing a leak at the stator support to pump cover gasket. Technician will check for the bolts to be loose. If any of the bolts are loose or the gasket is misaligned or leaking, the transmission pump cover must be replaced and the 1234 clutch plates should be inspected for being distressed and repaired as needed.

PIT3665L

Service Bulletin/Repair Instructions

This Preliminary Information communication advises the technician that the Hydro-Boost is not serviceable and will need to be replaced if the brake pedal moves or applies on its own at a full turn.

10-00-89-006I

Service Bulletin/Repair Instructions

This service bulletin provides information for dealers on how to submit a product information report (PIR) (Canada Only).

99-00-89-019X

Service Bulletin/Repair Instructions

This Warranty Administration bulletin provides information on the Global Warranty Management (GWM) Warranty Parts Center (WPC) Parts Return Program.

PIP5882

Service Bulletin/Repair Instructions

This Preliminary information communicates diagnostic aid to help isolate possible repeat thermal by-pass valve concern.

22-NA-195

Service Bulletin/Repair Instructions

This service bulletin provides information on Handling Requests for Modifications to Permanently Import/Export Vehicles Between the U.S. and Canada.

03-06-04-017R

Service Bulletin/Repair Instructions

This service bulletin provides information on availability of Diesel Fuel additives.

PI0592G

Service Bulletin/Repair Instructions

This preliminary information (PI) provides information om Service Programming System (SPS) Error Codes (E4398, E4399, E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491 or E6961).

PIP5429A

Service Bulletin/Repair Instructions

This Preliminary Information communication advises the technician that the customer may experience a 2-3 slip or flare after the vehicle has been sitting for a period of time. Technician can update the Transmission Control Module if working on a model year 2007. On all other model years dealer should communicate to the customer this condition is a normal operating characteristic of their vehicle.

05-06-04-022T

Service Bulletin/Repair Instructions

06-00-89-031H

Service Bulletin/Repair Instructions

This service bulletin provides information on OEM and Remanufactured Engine and Automatic Transmission/Transaxle Identification.

07-06-01-016H

Service Bulletin/Repair Instructions

This service bulletin provides information on Internal Engine Noise or Damage After Oil Filter Replacement.

13-08-116-001H

Service Bulletin/Repair Instructions

15-00-89-004E

Service Bulletin/Repair Instructions

This service bulletin provides technicians with updated information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage.

01-00-89-010Q

Service Bulletin/Repair Instructions

This service bulletin provides information on a guide to help reduce repeat visits for the same customer concern.

05-00-89-072F

Service Bulletin/Repair Instructions

This service bulletin provides the technician with additional information on fuels, fuel additives and fuel management.

09-06-04-026W

Service Bulletin/Repair Instructions

This bulletin provides information on identifying Non-GM Engine Calibrations for Gasoline Engines using the Tech 2 or GDS 2.

PIP5621C

Service Bulletin/Repair Instructions

This Preliminary information communicates to the dealer technician that TAC recommends the utilization of the GDS2 software to aid in diagnosing automatic transmission concerns. TAC is requesting the GDS2 session logs be sent in before the dealer contacts TAC.

00-06-01-012L

Service Bulletin/Repair Instructions

This service bulletin advises about the possible issues that may occur when using a scotch brite pad or highly abrasive disk on gasket sealing surfaces or reused parts.

01-06-01-011M

Service Bulletin/Repair Instructions

This service bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil consumption.

03-06-04-017Q

Service Bulletin/Repair Instructions

This service bulletin provides information on availability of Diesel Fuel additives.

04-06-04-051G

Service Bulletin/Repair Instructions

This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent additive.

10-06-05-002K

Service Bulletin/Repair Instructions

This informational bulletin provides information on Clean Exhaust Filter See Owners Manual Now or Cleaning Exhaust Filter Keep Driving Until Message is Cleared messages Displayed on DIC, DTC P2463 May Be Set.

00-06-01-026P

Service Bulletin/Repair Instructions

This service bulletin provides information on replacing the intake manifold when the engine is replaced after severe internal engine damage.

11-00-89-005U

Service Bulletin/Repair Instructions

This Warranty Administration bulletin provides information on Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy (U.S. Only).

05-00-89-029E

Service Bulletin/Repair Instructions

This service bulletin provides information on General Motors Dealership Critical Equipment Requirements and Recommendations.

22-NA-181

Service Bulletin/Repair Instructions

This diagnostic tip advises the tech not to separate the flexplate from the torque convertor or damage my occur if the engine is started while diagnosing for noise from the engine or transmission.

03-06-01-023F

Service Bulletin/Repair Instructions

This service bulletin explains how to measure for oil consumption and possible reasons for loss of oil.

11-00-89-005T

Service Bulletin/Repair Instructions

This Warranty Administration bulletin provides information on Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy (U.S. Only).

20-NA-065

Service Bulletin/Repair Instructions

This bulletin provides information on tools available to find an intake vacuum leak or exhaust leak to correct a condition of MIL Illuminated with Multiple Fuel Trim and/or Oxygen Sensor Codes Set.

04-00-89-015X

Service Bulletin/Repair Instructions

This bulletin provides information on Warranty Administration â Required Operating Procedures - 8 Points (U.S. Only).

22-NA-143

Service Bulletin/Repair Instructions

This service bulletin provides information for dealers/technicians on Handsfree Apple Iphone Call Static conditions equipped with IOB Radio.

PIT5569B

Service Bulletin/Repair Instructions

This Preliminary information communicates direction and examples when diagnosing multiple DTCs, one of which includes U**** Byte 71 DTC.

PIT4261H

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles with tire sidewall irregularities. This is a visual condition that will not affect durability, reliability or performance of the tires. Dealer should communicate to the customer that slight sidewall indentations are a common characteristic of radial tire construction.

22-NA-135

Service Bulletin/Repair Instructions

This warranty admin bulletin covers information on Essential Tools that include Consumable Parts.

12-01-37-001F

Service Bulletin/Repair Instructions

This service bulletin provides information to dealership personnel on a new refrigerant (R1234yf) for A/C service.

PIT5099F

Service Bulletin/Repair Instructions

12-00-89-003B

Service Bulletin/Repair Instructions

This service bulletin provides policy information on warranty administration guidelines for multiple repairs with independent causes (GM Canada Dealers Only).

03-06-01-023E

Service Bulletin/Repair Instructions

This information bulletin explains how to measure for oil consumption and possible reasons for loss of oil.

PIC5260E

Service Bulletin/Repair Instructions

This Preliminary Information communication advises the technician the steps on diagnosing the concern. Customer's sunroof operation intermittent, bind, noise, auto-reverse, and/or water leaks.

PIT5287H

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician with the correct way to remove the front shock electrical connector terminals. Technician will need to slightly bend the end of the J-38125-12A release tool. There is a purple Terminal Position Assurance that will align itself in the release position when the release tool is inserted into the release hole. There is a metal locking tab on the terminal that will need to be pushed in before the terminal will pull out of the connector.

01-00-89-010P

Service Bulletin/Repair Instructions

This informational bulletin provides information on a guide to help reduce repeat visits for the same customer concern.

PIT5287G

Service Bulletin/Repair Instructions

PI0281I

Service Bulletin/Repair Instructions

This preliminary informational (PI) bulletin provides information to dealership personnel which may be helpful when addressing underbody component corrosion with customers.

01-00-89-010O

Service Bulletin/Repair Instructions

This informational bulletin provides information on a guide to help reduce repeat visits for the same customer concern.

15-06-01-002L

Service Bulletin/Repair Instructions

This service bulletin provides a procedure to repair the valve lifter oil manifold and/or lifters to correct the customers concern of engine misfire, ticking noise and/or MIL Illuminated.

PIP4670J

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about a no start or another concern after swapping an Engine Control Module or other modules from one vehicle to another. The Global Architecture electrical system associated with these vehicles does not allow controller swaps between vehicles.

04-06-04-051F

Service Bulletin/Repair Instructions

This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent additive.

N212346580-01

Service Bulletin/Repair Instructions

Customer Satisfaction Program - certain vehicles equipped with the Duramax diesel 6.6 liter engine and the optional engine-block heater cord, may have a condition in which the block heater cable function was disabled. Dealers will replace the engine block heater and cord.

12-08-51-002N

Service Bulletin/Repair Instructions

This informational bulletin provides technicians and dealership personnel with spray-in bed liner general information and repair procedures.

18-NA-161

Service Bulletin/Repair Instructions

This technical bulletin provides a procedure for testing the battery cables for voltage drop, Checking for a bad ground at g218, Inspecting for a short at the starter B+ to shield and testing for a faulty battery.

PIT3271M

Service Bulletin/Repair Instructions

PIT5746B

Service Bulletin/Repair Instructions

This Preliminary information communicates information on how dealers can contact the supplier for Associated Accessories offered through GM.

20-NA-207

Service Bulletin/Repair Instructions

This service bulletin informs the technician to inspect for a possible electrical concern at the ECM X2 electrical connector to correct a customer concern of Malfunction Indicator Lamp (MIL) Illuminated - DTC P0333 Set.

090604026V

Service Bulletin/Repair Instructions

Information.

22NA018

Service Bulletin/Repair Instructions

This service bulletin provides information for the Global Warranty Management (GWM) Warranty Parts Center (WPC) Part Photo Return Process (U.S. Dealers Only).

PIT4322M

Service Bulletin/Repair Instructions

22NA014

Service Bulletin/Repair Instructions

This technical provides a procedure to check for a possible faulty Reductant Injector and replace if the cause of the customers concern.

22NA013

Service Bulletin/Repair Instructions

This technical bulletin provides a procedure for the technician to check and tighten the CAC plumbing if found loose.

18NA073

Service Bulletin/Repair Instructions

22NA012

Service Bulletin/Repair Instructions

This service bulletin provides information for dealers/technicians on Stone Chip/Membrane Damage, Broken Connector and/or Sensor Retaining Tabs, and/or Paint Damage of Park Assist Sensors.

PIP4902P

Service Bulletin/Repair Instructions

PIT5386G

Service Bulletin/Repair Instructions

PIT5479E

Service Bulletin/Repair Instructions

PIP5632F

Service Bulletin/Repair Instructions

19NA187

Service Bulletin/Repair Instructions

This bulletin provides additional information on how to graph a cylinder misfire and a possible diagnostic cause.

19NA232

Service Bulletin/Repair Instructions

This informational bulletin provides tips for showing a way to confirm if its a mechanical engine issue or not.

20NA203

Service Bulletin/Repair Instructions

This informational bulletin explains how the regen works for the DEF system and how it works at different levels.

22NA009

Service Bulletin/Repair Instructions

This service bulletin provides service information on new torque specification and installation procedure for ACDelco Spin-On Oil Filters.

19NA237

Service Bulletin/Repair Instructions

This informational bulletin explains how to identify possible DEF contamination.

N212346580

Service Bulletin/Repair Instructions

Block Heater Restore

PIP5628E

Service Bulletin/Repair Instructions

This Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D

19NA153

Service Bulletin/Repair Instructions

This technical bulletin provides a procedure to replace the torque converter and inspect the front pump and the TEHCM for metal.

PIT5544E

Service Bulletin/Repair Instructions

PIT5245D

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that the blower motor may be noisy or vibrate when running. This concern will only occur when the temperatures is below 32 degrees Fahrenheit and if the blower motor is removed while still cold, ice may be found on the blower motor cage. This concern could be caused by water leaking or snow ingestion into the Heater-Vent-Air Conditioning case. Technician is to perform normal water testing diagnostics while the Heater-Vent-Air Conditioning is running, looking for water leaking past the plenum cover. If water is leaking past the cover remove the cover and install a 12x12 snow resistant screen to the fresh air intake. Reseal and install the plenum cover cap using Kent air dry sealer or equivalent.

PIT3099U

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about installing General Motors Accessory parts/kits. Technicians should refer to Service Information for information regarding most accessories. Technicians may also contact PARTECH and/or the Techline Customer Support Center for additional support.

PIT5509H

Service Bulletin/Repair Instructions

N192264210

Service Bulletin/Repair Instructions

Customer Satisfaction Program Closed Message sent.

RFI20210526_939-

Service Bulletin/Repair Instructions

The complete Communication ID is: RFI20210526_939-187 and was communicated to customers on May 26, 2021. The Communication ID field did not permit me to enter the complete Communication ID as it is in our internal system. This product is a steel wheel. The customer communication requested return of unsold inventory to inspect the wheel for material dimension. If the material fails to meet the manufacturing specification, the wheel may not perform as expected. If the wheels are not returned, then warranty rate may increase. This product affects the following vehicles: 2011-2019 Chevrolet Silverado 2500HD & 3500HD, 2011-2019 GMC Sierra 2500HD & Sierra 3500HD.

070089037P

Service Bulletin/Repair Instructions

This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance programs.

100089006H

Service Bulletin/Repair Instructions

This service bulletin provides information for dealers on how to submit a product information report (PIR) (Canada Only).

21NA010

Service Bulletin/Repair Instructions

This technical bulletin provides a procedure to reset the DTCs and take the vehicle for a test drive to verify the codes do not return.

PIT3271K

Service Bulletin/Repair Instructions

20NA197

Service Bulletin/Repair Instructions

This technical bulletin provides a procedure to inspect and repair the fuel pressure sensor if found the cause of the customers concern.

20NA142

Service Bulletin/Repair Instructions

This Technical bulletin provides a repair to correct a condition of Shudder/Surging While Driving.

20NA176

Service Bulletin/Repair Instructions

This technical bulletin provides a procedure to update the GPCM if found the cause of the customers concern.

19NA277

Service Bulletin/Repair Instructions

This technical bulletin provides a procedure to replace the fuel tank, sending unit and install a piece of fuel hose to the vent and route down the fuel feed line and secure with zip ties.

PIP5684B

Service Bulletin/Repair Instructions

This Preliminary information communicates the use of air leak diagnostic test tool CH-52250 in addition to the information found in the service manual.

PIP5504F

Service Bulletin/Repair Instructions

PIP5733

Service Bulletin/Repair Instructions

This Preliminary information communicates Possible Crank no start or extended crank with DTC p12A6 set current or history. Under Investigation

090089002R

Service Bulletin/Repair Instructions

This informational bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles before sold (prepping) to the customer.

000310003Z

Service Bulletin/Repair Instructions

This Warranty Administration bulletin is for information on General Motors New Vehicle Tire Warranty Program (U.S. Dealers Only).

PIP5719B

Service Bulletin/Repair Instructions

This Preliminary information communicates the possibility of dtc P12A6 with the possibility of a crank no start or extended crank concern.

PIT5195F

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that the speedometer needle appears to be inaccurate. Dealer should advise the customer the specification for speedometer needle accuracy is +/- 2 MPH at any given speed when looking straight at the needle.

PIT4322K

Service Bulletin/Repair Instructions

N192273631-01

Service Bulletin/Repair Instructions

Emission - General Motors has decided to conduct a voluntary emissions recall involving certain 2017-2018 model year diesel engine vehicles. The engine control module (ECM) in these vehicles may not adequately diagnose or illuminate the malfunction indicator lamp (Check Engine Light) when frequent regeneration of the diesel particulate filter (DPF) occurs. Dealers are to program the engine control module (ECM) with corrected software.

20NA043

Service Bulletin/Repair Instructions

This informational bulletin advises the technician to not replace the TMAP sensor, clean it using air or harsh chemicals but allow time for the sensor to thaw.

20NA006

Service Bulletin/Repair Instructions

This informational bulletin explains there is another steering hose that can be used for cold weather drivers that experience a steering hose leak.

16NA119

Service Bulletin/Repair Instructions

This warranty administration bulletin provide policy information to cover GMs policy on performing GM covered vehicle services and maintenance on vehicles originating/sold in Canada.

18NA239

Service Bulletin/Repair Instructions

This technical bulletin provides a procedure to add washers on the lower column mounting bracket locations due to the shaft laying on the metal support at the bottom of the column.

DOR-D8C4T-03

Service Bulletin/Repair Instructions

This SKU is a Power Window Regulator and Motor Assembly. The customer communication requested return of unsold inventory to inspect the software. The software may be too sensitive to the position of a locating magnet in the assembly causing the activation of the pinch point threshold prematurely. The window will stay open when it should have closed.

DOR-E2P5T-03

Service Bulletin/Repair Instructions

19NA212

Service Bulletin/Repair Instructions

This diagnostic tip provides a procedure to aid in performing a diagnostic test to verify if the camshaft alignment pin has been sheared away to correct a crank/No Start condition.

15NA010

Service Bulletin/Repair Instructions

This informational bulletin provides information to dealership personnel for new vehicles with less than 1,000 miles that may not pass California smog inspection or smog inspection in other states.

PIP5531A

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician on the steps need to diagnose and repair vehicles that may have stalling shudder and/or hard shifting into 1st gear or reverse vibration on launch (with excessive crankshaft end play). Technician will test to determine if the crank shaft end play is within specification 0.0015?0.0086 inch. If end play is found to be out of specification, remove engine and inspect for possible crankshaft thrust bearing and/or crankshaft for wear. Inspect thrust bearing for wear on one side and crankshaft on that "mating" surface. If the thrust bearing has three vertical channels worn off replace connecting rod bearings, main bearings, thrust bearing and crankshaft. If working on a Corvette the oil tank with lines and oil cooler are both required to be replaced if equipped

16NA383

Service Bulletin/Repair Instructions

This informational bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels should be used to reduce carbon build-up.

080089014F

Service Bulletin/Repair Instructions

This informational bulletin provides information for dealers/technicians on Use of Dealer Case Management (DCM) and Being Prepared for Contacting U.S. Technical Assistance (TAC).

060309004N

Service Bulletin/Repair Instructions

This technical bulletin provides a procedure to apply grease to the leaf springs to correct a condition of a squeak noise from the metals making contact.

120851002K

Service Bulletin/Repair Instructions

This informational bulletin provides technicians and dealership personnel with spray-in bed liner general information and repair procedures.

990420002K

Service Bulletin/Repair Instructions

This informational bulletin provides information on Driveline Clunk Noise and what is acceptable and what is considered normal operations.

PIE0529A

Service Bulletin/Repair Instructions

This engineering information bulletin ends the need for information from the field on an Intermittent No Forward and/or No Reverse While Driving condition. If this condition is encountered, refer to SI for further diagnosis.

100089006G

Service Bulletin/Repair Instructions

This informational bulletin provides information for dealers how to submit a product information report (PIR) (Canada Only).

100605002H

Service Bulletin/Repair Instructions

16NA338

Service Bulletin/Repair Instructions

This Bulletin provides guidelines for Dealers Not Required and for Dealers Required to Contact the PQC for engine or transmission assembly replacement and explains the PQC process, GWM Transaction submission, vehicle service record retention and proper handling of assembly returns.

18NA361

Service Bulletin/Repair Instructions

This technical bulletin provides a procedure to flush the cooler lines to validate if there is excessive debris in the fuel system caused by a failed part.

18NA161

Service Bulletin/Repair Instructions

N182202780 01

Service Bulletin/Repair Instructions

N182202780 01 - Special Coverage. Certain Vehicles may have a condition where customers may experience increased brake pedal effort, hardbrake pedal, and/or potentially increased stopping distance. The condition is more prevalent at low speed when softly applyingthe brakes. The engine mounted mechanical vacuum pump outputmay decrease over time decreasing the amount of vacuum/power brake assist. Failure to follow recommended oil change intervalscould contribute to this condition. The Driver?s Information Center, (DIC) ?Service brake assist? alert will activate 2-5minutes after the vacuum level drops, and a Diagnostic Trouble Code, (DTC) will also be set. Even where this condition occurs,the hydraulic brake system remains functional but may require additionalpedal force. Please be aware that even if the vehicle exhibits this condition, it meets all federal motor vehicle safety standards forbrake performance. Dealers are to replace the vacuum pump and vacuum pump belt. The repairs will be made at no charge to the customer.

010601011K

Service Bulletin/Repair Instructions

This informational bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil consumption.

100089009C

Service Bulletin/Repair Instructions

This informational bulletin provides information on key code security and information on GM key code look up applications.

16NA361

Service Bulletin/Repair Instructions

This informational bulletin explains possible normal condition of a flare from 1st to 2nd, even if the trans had been repaired for the flare and its still noticed.

010089010N

Service Bulletin/Repair Instructions

This informational bulletin provides information on comebacks prevention information and using customer concern verification sheets (CCVS).

18NA306

Service Bulletin/Repair Instructions

This Warranty Administration bulletin provides information for dealers/Service advisors on when and how to submit a Pre-Repair Authorization (PRA) (US dealers only).

16NA372

Service Bulletin/Repair Instructions

This bulletin provides information on common diesel engine tick noises and how they are considered part of normal operation and no parts should be replaced for these normal operating conditions.

PIP5407B

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician on how to diagnose and repair vehicles that may have Diagnostic Trouble Code P06DD or no or low oil pressure. Technician will replace timing chain tensioner guide. If oil pump face is damaged and or worn thru replace oil pump. Inspect bearings for damage wear due to debris from oil pump.

PIT5576C

Service Bulletin/Repair Instructions

This Preliminary information communicates and issue with the hood ajar message being displayed when the hood is not ajar. Inspect the body ground strap to insure it is connected in the proper locations and the strap eyelets are tight and do not rotate.

PIP4670H

Service Bulletin/Repair Instructions

PIT5551E

Service Bulletin/Repair Instructions

PIT4529E

Service Bulletin/Repair Instructions

This preliminary information explains that there are differences between the Elevated Idle, PTO and High Idle options.

DORD8R3N09

Service Bulletin/Repair Instructions

This SKU is a Tire Hoist Assembly. The customer communication requested return of unsold inventory to inspect for the shape of the centerpiece of the tire hoist being round when it should be square. If the centerpiece is the incorrect shape then the tire hoist cannot be operated with the OE tools, and the end user would therefore not be able to lower the spare tire with the vehicles original tools.

PIT5535D

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that may have Service Front Camera, Service Lane Departure Warning, and Service Lane Keep Assist Message. Technician may find Diagnostic Trouble Code B1008 Sym 4B set. Technician will need to check the windshield to ensure it is not aftermarket. Technician will also check for anything that may impair the front view camera and ensure the camera is properly mounted.

PIT3665H

Service Bulletin/Repair Instructions

This Preliminary Information communication advises the technician that the Hydro-Boost is not serviceable and will need to be replaced if the brake pedal moves or applies on its own at a full turn.

PIT5586C

Service Bulletin/Repair Instructions

This Preliminary information communicates a customer concern of IPC gauges inoperative or fluctuate, No Start, No Crank, SIR Light / Service Airbag Message, Service Suspension Message, Radio display blank, Steering Wheel Controls (SWC) not illuminated, Turn Signal no audible feedback, HVAC controls inoperative. During diagnostics a technician may find any of the following DTC's: B1011, B1370, B3980, U0020, U0029, U007D, U0073, U0078, U0100, U0101, U0102, U0104, U0140, U0151, U0155, U0164, U0184, U0186, U0198, U0422. Dealer is instructed to check Serial Data Gateway Module X2 connector for terminal concerns and repair as needed.

PIP5335C

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that have a Service Engine Soon Malfunction Indicator Lamp on. Technician will find Diagnostic Trouble Codes P0340 and P0341 setting at times. Technician should use normal published Service Information diagnostics. If normal Service Information diagnostics does not isolate the concern, inspect for corrosion in connector X154 located on the front cover next to the vacuum pump.

N192209920

Service Bulletin/Repair Instructions

Certain vehicles, may have incorrect language in the Forward Auto Braking (FAB) section of the owner manual which states, ?If the vehicle has Forward Collision Alert (FCA), it also has FAB which includes Intelligent Brake Assist (IBA)?. This statement is correct for light duty trucks but the heavy duty models only have the Forward Collision Alert. Customer to receive an owner manual insert. Dealers are to print and install the owner manual insert on unsold vehicles.

PIP5286B

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician for a vehicle setting both a P2635 and P018B diagnostic trouble codes. The following steps may help to determine if this is caused by a fuel pressure sensor not reading the low end of the pressure range. Technician is to make sure the engine is cold and install the Multiple Diagnostic Interface along with Global Diagnostic System 2. Navigate to fuel system depressurize and at engine idle depressurize the fuel system. The fuel pressure sensor value should drop to 0 and the engine will stall. If a sensor is causing this concern the suspected sensor will not drop to 0 the engine will stall however the sensor will still read 30 to 40 pounds per square inch.

PIT5457D

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicle with Service ABS and/or Traction control lights/message on, Service Power Steering System, Service Suspension System, and or Loss of communication with EBCM, SWPS, PSCM, and/or SCM. Technician may find Diagnostic Trouble Codes U0077, U0121, U0126, U0131, U0139, U0401, U0415, and/or U0428. Technician should remove the driver and passenger sill plate to gain access to the wire harness. If any open, damaged, or corroded wires should be repaired.

PIP4670G

Service Bulletin/Repair Instructions

PIT5202E

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that are equipped with 6L80 Regular Production Option Code (MYC), 6L90 Regular Production Option Code (MYD) or 8L90 Regular Production Option Code (M5U) Automatic Transmission, now have Powertrain Grade Braking. Powertrain grade braking assists when driving on a downhill grade to help maintain desired vehicle speed by using the engine and transmission to slow the vehicle.

PIT5074L

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about the use of J-35616-64B terminal test probe, replacement terminals, and terminated leads. The J-35616-64B is the latest test probe released for checking tension or probing the .64 series terminals. The test probe terminal has been released in the terminal repair kit (J-38125-620H) located in Lear Tray 7 part number 963716-2. There are 5 terminated leads in a package part number is 13505346, which can be ordered through your normal General Motors Customer Care and Aftersales parts channel.

PIT5685

Service Bulletin/Repair Instructions

This Preliminary information communicates the location that dealers can find information to remove / delete the rear fuel tank from Chassis Cab trucks with RPO N2N dual fuel tanks.

PIT5551D

Service Bulletin/Repair Instructions

PIT3219F

Service Bulletin/Repair Instructions

This Preliminary Information communicates to technicians that the Daytime Running Lamps (DRL's) or the auto headlamps will not shut off when using the daytime running lamp disable switch (Which is part of the headlamp switch), if the vehicles was built for Canada (RPO Z49). These vehicles were built with different software that doesn't allow the DRL's or Auto headlamp to be shut off. Canada law prohibits disabling daytime running lamps (DRL's) or auto headlamps.

PIT3665G

Service Bulletin/Repair Instructions

This Preliminary Information communication advises the technician that the Hydro-Boost is not serviceable and will need to be replaced if the brake pedal moves or applies on its own at a full turn.

PIT5412D

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that have either the truck or the snowplow's headlights are flickering or inoperative. There may be a diagnostic trouble code B2575 and or a B2699 set in the body control module. Technician will need to contact the snowplow manufacturer for additional information on their headlight changeover system. Technician is to refer to the latest version of the General Motors up-fitter integration bulletin 116 for additional information these circuits. Technician can find this information at http://www.gmupfitter.com/, under the "Technical Bulletin" Tab and then "Show all bulletins."

PIP5498L

Service Bulletin/Repair Instructions

This Preliminary information communicates A vehicle may have a concern of DTC P050D setting along with a P0300 after a cold start up. White smoke and/or coolant odor may come from exhaust for an extended period of time at cold start as well. Cause Coolant getting into the cylinders, and provides direction for the repair.

PIP5644

Service Bulletin/Repair Instructions

This Preliminary information communicates Check Engine Light on and vehicle runs rough. This condidtion will occur within the first 5 minutes after the vehicle is started. his condition may be caused by a software anomaly that allows all four DTC's P0132, P0137, P0152, P0157 to set. All 4 DTCs must be in history for this PI to apply.

080089014E

Service Bulletin/Repair Instructions

This informational bulletin provides information for dealers/technicians on Use of Dealer Case Management (DCM) and Being Prepared for Contacting U.S. Technical Assistance (TAC).

PIP5642

Service Bulletin/Repair Instructions

This Preliminary information communicates A vehicle may have a concern of a misfire P0300 on bank 1 that may or may not be felt driving. The Cause may be the HPFP lifter

PIC5260C

Service Bulletin/Repair Instructions

This Preliminary Information communication advises the technician the steps on diagnosing the concern. Customer's sunroof operation intermittent, bind, noise, auto-reverse, and/or water leaks.

PIC6360

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that the Navigation radio does not have a global positioning system location but OnStar is able to accurately locate the vehicle. Technician should check the installation of the COAX cables to be router correctly. Technician will gain access to the Radio or Human Machine Interface depending on the vehicle build. Install the EL-50334 test antenna to the Radio HMI and evaluate the operation. If the GPS signal is restored, inspect for incorrect coax routing as described above and if found, reroute the cable so it does not bypass the splitter.

19NA035

Service Bulletin/Repair Instructions

This technical bulletin provides a procedure to validate if the parking pawl actuator is not working as intended, causing the parking pawl to engage while driving.

PIT5540A

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that have a low voltage reading on the volt gauge during the first several minutes after a cold start. Dealer should communicate to the customer this condition is a normal operating characteristic of their vehicle.

PIP5541A

Service Bulletin/Repair Instructions

This Preliminary information communicates to the dealer technician using the PICO scope will aid in determining if the if the engine or transmission is root cause of a vibration or shudder concern.

PIT5526C

Service Bulletin/Repair Instructions

This Preliminary Information communication advises the technician that the Technical Assistance Center TAC has ended the part restriction for the A15, Starter Generator (MGU). The dealer technician is advised to call the GM Technical Assistance Center for further assistance.

PIP5526A

Service Bulletin/Repair Instructions

This Preliminary Information communication advises the technician that the Product Quality Center part restriction has ended for the 8L45 and 8L90 park actuator rod.

PIT5511C

Service Bulletin/Repair Instructions

This Preliminary Information communication advises the technician that some vehicles may have a dim Driver Information Center when the interior of the vehicle is hot from a sun load or extended heater operation. The Driver Information Center is designed to dim with high temperature exposure. This is done to protect the Driver Information Center from damage.

PIT5386E

Service Bulletin/Repair Instructions

PIP3119P

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician on the steps to diagnose and repair vehicles that may have a Service Engine Soon Malfunction Indicator Lamp on at low mileage. Technician may find Diagnostic Trouble Codes P0420 and or P0430 stored. Technician should be advised that the catalytic converter efficiency Diagnostic Trouble Codes P0420 and P0430 are disabled for the first hour of engine run time to allow break-in of the catalytic converter. Technician will need to use a Tech2 to check the verify engine run time on the Engine Hour Meter in the Instrument Panel Cluster Data Display/Data 1 List in the scan tool match. If the engine run time is less than one hour, the battery may have been disconnected, or another vehicle power loss event may have occurred, during vehicle manufacturing. Technician will need to clear the Diagnostic Trouble Codes and perform a drive cycle. If the catalytic converter was replaced and the Diagnostic Trouble Codes set it may be a result of the engine run time restrictions no longer being in place since the vehicle is no longer new. Technician will need to clear the Diagnostic Trouble Codes and perform a drive cycle.

PIP5427B

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicle that may have a Service Engine Soon Malfunction Indicator Lamp on. Technician may find Diagnostic Trouble Codes P2635, U0074 and or U18A2. Technician will need to follow published diagnostics for Diagnostic Trouble Codes U0074 would take priority over U18A2 if both set before addressing DTC P2635.

PIT5451C

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that have a vibration at highway speed. Technician will need to replace the wheel for a rolled lip of aluminum in the hub opening.

PIT5552C

Service Bulletin/Repair Instructions

This Preliminary information communicates repair information for the rear vision camera or surround vision camera image being: - Yellow - Blurry - Distorted - Image scrolling - Image with NO gridlines - Screen is blue with gridlines - Screen is blue with Service Rear Vision System message

PIT5553B

Service Bulletin/Repair Instructions

This Preliminary information communicates Operational Tips/Support For GM Accessory Three Camera Trailering System Package By EchoMaster.

PIT5513J

Service Bulletin/Repair Instructions

This Preliminary Information communication advises the technician that the Technical Assistance Center TAC has a part restriction that has ended for the hybrid/EV battery Pack, Hybrid/EV Powertrain Control Module (HPCM2), High Voltage Battery Interface Control Module 1 and 2, Drive Motor Generator Battery Cooling Blower .

PIP4021D

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician that a whine noise heard from the automatic transmission fluid pan hear with the the key on and engine off, or for up to one minute after the vehicle has been shut off should be deemed a normal characteristic.

PIT5545C

Service Bulletin/Repair Instructions

This Preliminary information communicates Content Theft Deterrent RPO UTJ is included and only available with Remote Vehicle Start RPO BTV. If the vehicle is not equipped with Remote Vehicle Start RPO BTV the vehicle will not have Content Theft Deterrent.

PIP5540D

Service Bulletin/Repair Instructions

PIP5628

Service Bulletin/Repair Instructions

This Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D

PIT5282E

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician that a customer may request the factory Integrated Trailer Brake Control be bypassed and their aftermarket trailer brake controller be installed instead. Technician will need to gain access to the body harness. Install trailer brake controller harness General Motors part number 23184088 into Middle Bus Electrical Center (X61A).

PIT5527B

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that show a "Take Steering" message on the Driver Information Center along with a warning chime/alert. Dealer should be advised the purpose of the message is to alert the driver that the Lane Keep Assist system has not detected active steering input from the driver (hands off the steering wheel).

PIT5287E

Service Bulletin/Repair Instructions

PIT5391E

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician on how to diagnose and repair vehicles that have a no crank or a start and then immediate stall, Service Engine Soon Malfunction Indicator lamp may not be on when the ignition is in the run position. Technician may find Diagnostic Trouble Codes P0513 and or P262B may also be set. Technician will pulled the driver sill plate and inspect the wiring for damaged or corroded circuits. Technician will repair any damaged or corroded circuits.

PIT5444D

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about the text messaging feature on some newer General Motors infotainment systems. Pair the iPhone to the system then enter the Bluetooth settings menu, select the ?i? icon next to the vehicle name in the device and enable show notifications. The text messaging feature will be available on the next ignition cycle. However with iPhones text messages cannot be responded to when using the infotainment system, they can only be received. For android devices pair the phone to the system during the pairing process the phone will ask you to allow the vehicle to access the device contacts. A second question will pop up on the device asking to allow the vehicle to access the message access profile. Both have to be allowed for the text messaging feature to work.

010089010M

Service Bulletin/Repair Instructions

This informational bulletin provides information on comebacks prevention information and using customer concern verification sheets (CCVS).

080089014D

Service Bulletin/Repair Instructions

This informational bulletin provides information for dealers/technicians on Use of Dealer Case Management (DCM) and Being Prepared for Contacting U.S. Technical Assistance (TAC).

19NA011

Service Bulletin/Repair Instructions

This technical bulletin provides a procedure to program the ECM if found to be the cause of the customers concern.

030603004X

Service Bulletin/Repair Instructions

This warranty administration bulletin provides policy information on the requirements for battery testing and warranty replacements.

120851002I

Service Bulletin/Repair Instructions

This informational bulletin provides technicians and dealership personnel with spray-in bed liner general information and repair procedures.

100089005H

Service Bulletin/Repair Instructions

This warranty admin bulletin explains to the technician additional information may be needed when submitting transactions when doing wiring repairs.

040089015T

Service Bulletin/Repair Instructions

This warranty administration bulletin provides policy information on required operating procedures.

PIC5650F

Service Bulletin/Repair Instructions

PIC6073E

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about the Media Oriented Systems Transport Bus Diagnostic Tool Kit (EL-51578) has been released to help diagnose any of the Media Oriented Systems Transport bus concerns. The kit contains header connectors that are installed to bypass Media Oriented Systems Transport bus modules. The bypass connector also contains a terminal for verifying Media Oriented Systems Transport control circuit voltages. Technician should review Media Oriented Systems Transport bus description and operation and Diagnostic Trouble Code U0028 diagnostic procedures.

PIT3227P

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that may have slack in one of the tailgate cables. Technician should not replace any parts for this concern. Please communicate to the customer this condition is a normal operating characteristic of their vehicle.

PIT5214D

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that have had multiple repair attempts that are being performed on customer?s vehicles that exhibit vibration conditions without utilizing the support of General Motors Technical Assistance Center. If valid vibration frequency or Road Force Variation data has been collected and a repair attempt does not correct the customer complaint, contact General Motors Technical Assistance Center for further support. For any vehicles that remains unrepaired after being at the dealer for three days or more and a related bulletin or PI is not found, contact General Motors Technical Assistance Center for further support.

PIT5326C

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about the Upfitters questions about installing aftermarket electrical accessories. Dealer should reference the latest version of General Motors Upfitter Integration Bulletin 115 for this information. It can be found at http://www.gmupfitter.com.

PIP5212B

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that have run hot and or has a tick noise. Technician should inspect the head gaskets to ensure are not installed backwards. Technician should replace the head gasket if they are found installed backwards.

PIT5479B

Service Bulletin/Repair Instructions

PIP5503A

Service Bulletin/Repair Instructions

This Preliminary information communicates to the dealer additional information on checking for the engne crankcase being overfull on oil causing an engine vibration concern. The technician is advised to inspect for contaminnants and adjust the engine oil level as needed.

PIP5614

Service Bulletin/Repair Instructions

This Preliminary information communicates to the dealer technicians that DTCs P0046, P113B and P206B may be caused by a software anamoly. The anamoly should be corrected by updating the engine control module (ECM).

PIP5540B

Service Bulletin/Repair Instructions

PIP5565B

Service Bulletin/Repair Instructions

This Preliminary information communicates to dealer technicians to refer to service update bulletin N182179090 for 2018 model vehicles and to use labor operation 4029959 Emissions - Customer Concern Not Duplicated (CCND) for 2017 model year vehicles with DTC P140B setting.

PIP5572B

Service Bulletin/Repair Instructions

PIP4925B

Service Bulletin/Repair Instructions

This preliminary information document communicates a tip on the way to diagnose possible induction or exhaust air leaks using the evaporative emission cart smoke machine and ultrasonic leak detector tools.

N182179090

Service Bulletin/Repair Instructions

Service Update. Certain vehicles may have one or multiple DTCs that are incorrectly illuminating the service engine soon (SES) light. Hardware including fuel injectors and exhaust gas recirculation (EGR) valves may have been used to fix this issue, however, the condition could return after these repairs were made. There is no effect for vehicle performance.

PIT5272B

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that may have a whistle noise in the vehicle from the driver or passenger side. Technician will need to inspect for voids in the body sealer on the left or right side A-pillar. Technician should also inspect for voids in the body sealer at the cowl seam and apply sealer as necessary.

PIP5159C

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that may have a Service Engine Soon Malfunction Indicator Lamp on and Diagnostic Trouble Code P0300 - P0308 may set. Technician will inspect for lose sparkplug wire. If a spark plug wire is found lose check for a missing ?C? clip on the wire end for the ignition coil. If the clip is missing replace the wire.

PIP5395E

Service Bulletin/Repair Instructions

PIT5438E

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician on how to diagnose and repair vehicles that have a click, rattle or a squeak nose coming from the dash. Technician will use Service Information to locate the Accessory AC and DC Power Control Module located to the right of the steering column. Remove the power inverter module and apply two sided tape to the module bracket to insulate it from the mount. The instrument panel accessory bezel will also need to be removed. Apply flocking tape to the instrument panel accessory bezel retainers. Also the instrument panel extension will need to be removed. Apply foam tape around connectors located under grill to prevent them from rattling on grill. Apply flocking tape to the instrument panel extension retainers and apply a strip of foam tape along the edge of the grill to isolate the grill from the dash.

PIP4138R

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that have a Service Engine Soon Malfunction Indicator Lamp on, engine misfire, and/or engine noise. Technician may find Diagnostic Trouble Codes P0300-P0308. If published Service Information diagnostics does not isolate the cause of this concern technician should check for a worn camshaft lobe and/or lifter roller, a sticking valve, valve leakage, a broken valve spring, and a collapsed active fuel management lifter.

PIP5594

Service Bulletin/Repair Instructions

This Preliminary information communicates to the dealer technician that there may be a possibleMis-build of the Diesel Exhaust Fluid (DEF) Injector if it was built before provided break point.

PIT5298C

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician on installing Regular Production Option Code 9L7 Up-fitter Auxiliary Switches. Technician will need to reference the latest version of General Motors Up-fitter Integration Bulletin 110. The information can be found at http://www.gmupfitter.com/ under the "Technical Bulletin" Tab and then "Show all bulletins."

PIT5359C

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that may have a radio backlighting will stay on even after the ignition has been turned off and the key has been removed for several minutes, eventually the battery will drain. Technician may find following fuses F23DL F22DL F30DL F31DL F32DL with the ignition key in the off position to have voltage. Technician should not replace the Transfer Case Control Module. Technician will need to install a diode, part number 12112422, across the coil of the solenoid. It is important that the striped end of the diode be connected to the positive terminal of the coil and the other end of the diode be connected to ground.

PIP5491A

Service Bulletin/Repair Instructions

This Preliminary information communicates to the technician when diagnosing intermittent circuit concerns to look at the connector for missing weather pack seals that could allow water intrusion into the connector and lead to corrosion on the terminals.

PIP5570A

Service Bulletin/Repair Instructions

This Preliminary information communicates to the dealer a conditionwhere a tick noise may be present inside a vehicle while driving. This may be the result of a deformed or improperly seated steering shaft seal allowing engine compartment sounds into the vehicle. Dealers are instructed to replace or reinstall the boot as needed and are informed the condition is being reviewed by engineering.

PIT4322J

Service Bulletin/Repair Instructions

PIT5403E

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician with the steps to diagnosis and repair vehicles with various handling, vehicle dynamics concerns, noises from the suspension or underbody, or issues related to damaged suspension components. Before any in-depth diagnostics are performed, be aware that various issues could occur if the vehicle has been modified and inform the customer the conditions noted may not be covered under warranty. Technician will inspect for installed aftermarket suspension components. Also inspect for improperly adjusted torsion bars.

PIT5576B

Service Bulletin/Repair Instructions

PIP5553A

Service Bulletin/Repair Instructions

This Preliminary information communicatesThe vehicle may have an ses lamp with any of the following DTC P06DA, P06DB, P06DC, P250A, P0300, P0340, P0341, P0335, P0336, P0641, P0011, P0010, P2088, P2089, and/or P2230. Possible crank no start or a stall. possible wiring jumper harness chaffed at the bolt at the X154 connector on lower left side of the frount cover.

PIT5241F

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about customers that may request the factory Integrated Trailer Brake Controller Regular Production Option Code (JL1) be installed on their Full-Size Pickup or SUV when the vehicle was not ordered with the option. Dealer should advise the customer it cannot be added to the vehicle.

PIT5513G

Service Bulletin/Repair Instructions

This Preliminary Information communication advises the technician that the Technical Assistance Center TAC has a part restriction for the hybrid/EV battery Pack, Hybrid/EV Powertrain Control Module (HPCM2), High Voltage Battery Interface Control Module 1 and 2, Drive Motor Generator Battery Cooling Blower. The dealer technician is advised to call the GMTechnical AssistanceCenter for further assistance

PIP5582

Service Bulletin/Repair Instructions

This Preliminary information communicates to the dealer technicians that DTC P0300 with engine misfires on paired cylinders may be caused by an internal ECM fault.

PIT5586B

Service Bulletin/Repair Instructions

This Preliminary information communicates a customer concern ofIPC gauges inoperative or fluctuate, No Start,No Crank,SIR Light / Service Airbag Message, Service Suspension Message,Radio display blank, Steering Wheel Controls (SWC) not illuminated, Turn Signal no audible feedback,HVAC controls inoperative. During diagnostics a technician may find any of the following DTC's: B1011, B1370, B3980, U0020, U0029, U007D, U0073, U0078, U0100, U0101, U0102, U0104, U0140, U0151, U0155, U0164,U0184, U0186, U0198, U0422. Dealer is instructed to check Serial Data Gateway Module X2 connector for terminal concerns and repair as needed.

PIP5489C

Service Bulletin/Repair Instructions

This Preliminary information communicates to dealer technicians that snow and ice build up is possible if the air filter box is not properly sealed. Aftermarket bumpers may also allow water intrusion.

PIT5386D

Service Bulletin/Repair Instructions

PIT5481D

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician with additional information on the functionality of Lane Keep Assist.Starting with2016 model year Lane Keep Assist Regular Production Option Code (UHX) replaced Lane Departure Warning Regular Production Option Code (UFL). Lane Keep Assist is designed to assist the driver in keeping the vehicle from drifting out of a driving lane that has clearly identified markings. The electric power steering provides a gentle steering correction if a lane marking has been crossed and the driver has not actively responded.

PIP5304B

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that have a “Service 4WD Message” displayed in the Driver Information Center. Technician may find Diagnostic Trouble Codes C0392 or C0396. Technician should check the terminal tension on the Transfer Case Control Module X1 connector. Technician should repair any terminal that have poor terminal tension.

PIP5370D

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician that some vehicle may have an “Exhaust Fluid Quality Poor” on the Driver Information Center or a diesel exhaust fluid warning lamp on or other exhaust fluid quality related concerns. Technician will inspect the diesel exhaust fluid for contamination. Technician should use Service Information for Contaminants in Diesel Exhaust Fluid Diagnosis and use special tool J26568 or EN50422 Diesel Exhaust Fluid Refractometer for fluid testing.

PIP5468F

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that have a check engine light on. Technician may find Diagnostic Trouble Codes P0101, P0299, P0712, P11CC, P11DC, P2002, P2463, P2627, P2A00, P2459, P22B6, P200C, P200E, P0263, P0266, P0269, P0272, P0275, P0278, P0281 and/or P0284. Technician will need to follow publish Service Information diagnostics first. If Service Information diagnostics do not isolate a root cause of the concern the technician should check for loose or leaking charged air cooler ductwork.

PIP5487C

Service Bulletin/Repair Instructions

This Preliminary Information communication advises the technician on the steps to diagnosing the concern and the repair. Customer has Warning Lamps and/Or coolant leaks present.

PIT4745E

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that have raised dents or ripple appearance in the side outer panel of the cargo box around the perimeter of the wheel house opening. Technician should first access the rear of the inner wheelhouse area through the tail lamp cavity and the front of the wheelhouse from under the vehicle, and coat the inner hem of the wheel house to side outer panel with 3M Rust Fighter I. After allowing the 3M Rust Fighter I to dry then apply several coats of Nox Rust X-121B undercoating.

PIP5151F

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that may have a hard start, no start, rough running, or low fuel pressure. Technician may find Diagnostic Trouble Codes P0087, P0088, P0191 and P128E during the inspection. If during the inspection of the fuel system contamination is found the complete fuel system will need to be cleaned and flushed. After the fuel system is cleaned out test the fuel using the latest version of PIT3173.

PIT5513F

Service Bulletin/Repair Instructions

PIP5487B

Service Bulletin/Repair Instructions

This Preliminary Information communication advises the technician on the steps to diagnosing the concern and the repair. Customer has Warning Lamps and/Or coolant leaks present.

PIT5624

Service Bulletin/Repair Instructions

This Preliminary information communicates a diagnostic tip for an issues with the heated and/or vented seats turning off and setting DTCU1524 because of a loss of voltage to the Seat Heating Control Module.

PIT5387F

Service Bulletin/Repair Instructions

PIP3366C

Service Bulletin/Repair Instructions

This Preliminary information communicates to the dealer technician thatLight Duty Trucks equipped with automatic transmissions and 4 wheel drive may exhibit a condition of grinding/ratcheting type noise when shifting the automatic transmission into park while the transfer case is in 4 wheel drive low (4LO) range. Dealers technician's are advised this condition should be deemed a normal characteristic of 4WD low operation.

PIT5535C

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles thatmay have Service Front Camera, Service Lane Departure Warning, and Service Lane Keep Assist Message. Technician may find Diagnostic Trouble Code B1008 Sym 4B set. Technician will need to check the windshield to ensure it is not aftermarket. Technician will also check for anything that may impair the front view camera and ensure the camera is properly mounted.

PIP5572

Service Bulletin/Repair Instructions

This Preliminary information communicates to the dealer technicians that injector timing related DTCs are being investigated and to not replace injectors for DTCs.

PIT5232E

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician the steps to diagnose and repair the concern of the display is showing 32° F (0° C) after a battery or reprogramming a module. The outside temperature will begin to update if driven above 20 mph for at least 5 minutes. If the vehicle speed drops below 20 mph, the timer will reset and the display will stop updating. Once the display starts to update it may take several more minutes of driving above 20 mph for the display to fully update. Also if the vehicle is shut off for more than 8 hours the display will update when the ignition is turned on.

PIP5370C

Service Bulletin/Repair Instructions

18187

Service Bulletin/Repair Instructions

18187 - Customer Satisfaction Program. Certain vehicles may have been built with a BAS (Brake Apply Sensor) pin that was installed incorrectly which may enable the pin to come loose. If the pin comes loose, the power brake system would function as normal, however Check Engine and TCS (Traction Control System) tell-tales would illuminate and Service Stabilitrac and Service Trailer Braking System messages will be displayed in the driver information center. The vehicle brake lights would not illuminate for the duration of the key cycle. Once the vehicle is turned off, it will not be able to be restarted. Inspect and replace the Brake Pedal Assembly, if necessary.

PIP5151E

Service Bulletin/Repair Instructions

PIP5508B

Service Bulletin/Repair Instructions

This Preliminary Information communication advises the technician that the Product Quality Center has ended the part restriction for the T87A Transmission Control Module.

PIP5335B

Service Bulletin/Repair Instructions

PIT5457C

Service Bulletin/Repair Instructions

PIT5411M

Service Bulletin/Repair Instructions

This Preliminary Information communication advises the technician that the Human Machine Interface, Radio or Tuner, radio controls, Integrated Center Stack, and displays are placed on restriction through the General Motors Technical Assistance Center. Dealer will need to contact General Motors Technical Assistance Center for further assistance.

18185

Service Bulletin/Repair Instructions

18185 - Service Update - In certain vehicles, the concentration of dex-cool coolant to water may be too high and may cause degradation of cooling performance. The driver may see a DIC message at 125 degrees Celsius that the air-conditioning is disabled for engine coolant temperature (ECT), and at 128 degrees Celsius, another DIC message is displayed for Engine Overheated Idle Engine. Dealers are to drain specified coolant amount and replace with water.

PIT5432B

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that have a Shudder, bounce, bucking from the rear of the truck while braking when towing a gooseneck or fifth wheel trailer. Technician will need to measure the actual truck and trailer weights, with the trailer loaded to the point that exhibits the condition. If any weight parameter is exceeded such as the Front Gross Axle Weight Rating, Rear Gross Axle Weight Rating, Gross Vehicle Weight Rating, or Gross Combined Weight Rating the load must be reduced before investigating further. If evaluation of the trailer’s brakes indicates trailer brake capability is adequate, adjust brake controller per the Trailer Gain Adjustment Procedure described in the Driving and Operating section of the Owner’s Manual and evaluate truck and trailer combination for braking shudder.

PIT5513E

Service Bulletin/Repair Instructions

PIP5432A

Service Bulletin/Repair Instructions

This Preliminary Information communication advises the technician that the Technical Assistance Center TAC has a part restriction for theGenerator Control Module (GCM). The dealer technician is advised to call the GMTechnical AssistanceCenter for further assistance

PIP5565

Service Bulletin/Repair Instructions

This Preliminary information communicates that GM engineering is investigating the root cause of DTC P140B setting.

PIT3219E

Service Bulletin/Repair Instructions

This Preliminary Information communicates to techniciansthat the Daytime Running Lamps (DRL's) or the auto headlamps will not shut off when using the daytime running lamp disable switch (Which is part of the headlamp switch), if the vehicles was built for Canada (RPO Z49). These vehicles were built with different software that doesn't allow the DRL's or Auto headlamp to be shut off. Canada law prohibits disabling daytime running lamps (DRL's) or auto headlamps.

PIT5308C

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician on the steps to diagnose and repair vehicles that have remote start is inoperative, power lift gate Regular Production Option Code (TB5) is inoperative with the ignition off, Crank no start, Start and Stall, and vehicles equipped with the diesel engine, the blower motor may stay on after the engine is turned off. Technician may find Diagnostic Trouble Code P2537 and/or P129Dset. Technician will need to Use a voltmeter and check circuit 5985 at the Engine Control Module and Transmission Control Module. If no or low voltage is found, use the wiring diagram in Service Information and perform normal circuit diagnosis.

PIC6328A

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that when a phone does not charge properly or charging cycles is on and off rapidly when connected to the single port USB hub of the vehicle. Technician should check the Human Machine Interface part number Dealer should communicate to the customer that we apologize for this inconvenience and that General Motors is working on a solution for this concern if the Human Machine Interface part number ends in 8433. Technician should follow published Service Information diagnostic if the Human Machine Interface part number is not 8433.

PIP5430C

Service Bulletin/Repair Instructions

This Preliminary Information communication advises the technician that the 6.6L Diesel engine Regular Production Option Code (L5P) E41Engine Control Module part number 12683624 restriction has ended.

PIT5411L

Service Bulletin/Repair Instructions

PIC6328

Service Bulletin/Repair Instructions

PIP5543A

Service Bulletin/Repair Instructions

This Preliminary information communicates to dealer technicians a repair direction for a whine or siren type noise coming from the in tank fuel pump in cold weather areas due to possible diesel fuel waxing or gelling issues.

PIP5179D

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that have extended or long crank time during cold ambient air temperatures. Direct Injection systems run at higher pressures, and the mechanical pump on the engine must build up the required pressure before the first injection event occurs. Direct Injection engines may have slightly longer cold crank times than that of port fuel engines.

PIT5195D

Service Bulletin/Repair Instructions

PIT5586A

Service Bulletin/Repair Instructions

This Preliminary information communicates a customer concern ofIPC gauges inoperative or fluctuate, No Start,No Crank,SIR Light / Service Airbag Message, Service Suspension Message,Radio display blank, Steering Wheel Controls (SWC) not illuminated, Turn Signal no audible feedback,HVAC controls inoperative. During diagnostics a technician may find any of the following DTC's: B1011, B1370, B3980, U0020, U0029, U007D, U0073, U0078, U0100, U0101, U0102, U0104, U0140, U0151, U0155, U0164,U0184, U0186, U0198, U0422. Dealer is instructed to check Serial Data Gateway Module X2 connector for terminal concerns and repair as needed.

PIT5311D

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician on the steps to diagnose and repair vehicles that may have an intermittent "Check Trailer Wiring" or "Service Trailer Brake" message on the Driver Information Center. Technician will inspect and clean the ground wire (normally white wire) connection on the trailer side of the 7-pin connector. Inspect that the wires inside the trailer side connector are clean and securely fastened. If the vehicle’s 7-way connector socket terminals are deformed or have excessive wear, it will be necessary to replace the truck side connector with part number 23404450.

PIP5562

Service Bulletin/Repair Instructions

This Preliminary information communicates to the dealer technicain a concern with the GPCM service parts(12687698 and 12671083) for 2017 – 2018 vehicles with the 6.6 L5P diesel.

PIT5391D

Service Bulletin/Repair Instructions

PIT5411K

Service Bulletin/Repair Instructions

PIP4112S

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician of a complaint of a sag or hesitation when accelerating. The concern is present when coasting at low speeds of less than 15 miles per hour and then aggressively applying the throttle, or after making a hard stop followed by an aggressive throttle. This concern may also be present while crusing at highway speeds and then an aggressive increase in throttle.This is considered normal operation of the vehicle the throttle is delayed and opened slowly up to .7 seconds to help minimize driveline lash and clunking or will have approximately .5 seconds of zero torque to allow the transmission to shift to downshift.

PIT5282D

Service Bulletin/Repair Instructions

PIP5489B

Service Bulletin/Repair Instructions

PIT3098F

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that have a lean to the left or right. Technician will need to measure fender wheel-opening heights, front and rear, to quantify vehicle lean. Fender wheel-opening heights are related to, but distinct from, trim height. The front wheel-opening height is known as P height, and the rear wheel-opening height is known as R height. Adjust and heights that are out of specification. After all adjustments are done, perform a front-end alignment and check headlight aim.

PIT5049D

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician on the steps to help diagnose and repair vehicles with a rattle, squeak, clunk, thump, or bump. If published Service Information diagnostics do not lead to a repair for the concern. Technician should inspect the opposite side shock/strut for the cause of the concern.

PIT5287D

Service Bulletin/Repair Instructions

PIT5511B

Service Bulletin/Repair Instructions

PIT5552B

Service Bulletin/Repair Instructions

This Preliminary information communicates repair information for therear vision camera or surround vision camera image being: - Yellow - Blurry -Distorted - Image scrolling - Image with NO gridlines - Screen is blue with gridlines - Screen is blue with Service Rear Vision System message

PIT5553A

Service Bulletin/Repair Instructions

This Preliminary information communicatesOperational Tips/Support For GM Accessory Three Camera Trailering System Package By EchoMaster.

PIP5395D

Service Bulletin/Repair Instructions

PIT5411J

Service Bulletin/Repair Instructions

This Preliminary Information communication advises the technician that the Human Machine Interface, Radio or Tuner, radio controls, Integrated Center Stack, display, and Media Disc Players are placed on restriction through the General Motors Technical Assistance Center. Dealer will need to contact General Motors Technical Assistance Center for further assistance.

PIP4670E

Service Bulletin/Repair Instructions

PIP5553

Service Bulletin/Repair Instructions

This Preliminary information communicatesThe vehicle may have an ses lamp with any of the following DTC P06DA, P06DB, P06DC, P06B6, P06B7, P250A, P0300, P0340, P0341, P0335, P0336, P0641, P0011, P0010, P2088, P2089, and/or P2230. Possible crank no start or a stall. possible wiring jumper harness chaffed at the bolt at the X154 connector on lower left side of the frount cover.

PIP5226B

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about finding needle bearings during an oil change. Technician will gain access to the roller rockers to inspect them. Only replace the roller rocker that is missing needle bearings. Be sure to clean the oil drains to retrieve the needle bearings. Each roller rocker has 66 bearings.

PIP4138Q

Service Bulletin/Repair Instructions

PIT3271H

Service Bulletin/Repair Instructions

PIT3665F

Service Bulletin/Repair Instructions

This Preliminary Information communication advises the technician that the Hydro-Boost is not serviceable and will need to be replaced if the brake pedal moves or applies on its own at a full turn.

PIT5233D

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that may have hard or unable to rotate ignition key concern. When the concern is present the steering wheel will need to be rotated in either direction to alleviate the pressure between the steering column lock pin and lock plate. Please communicate to the customer this condition is a normal operating characteristic of their vehicle.

PIT5412C

Service Bulletin/Repair Instructions

PIT5481C

Service Bulletin/Repair Instructions

PIP5540A

Service Bulletin/Repair Instructions

PIP5504A

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information and definitionsto the technician about vehicles that have fishbite, chuggle, misfire,AFM disturbances or torque converter shudder/vibrationconcerns. Technician are advised to use PICO software to determine root cause of the concern. If torque converter shudder is confirmed and no debris is found in the transmission fluid pan the technicians are instructed to flush the transmission fluid three times. If debris is found in the transmission fluid pan the technicians are instructed to also replace the torque converter.

PIP5168F

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician on the steps to diagnose and repair vehicles that may have a no crank concern. Technician will need to check the valve train for movement when the engine is cranked. If the valve train is not moving while the crankshaft is moving the front cover will need to be removed to inspect for a sheared cam sprocket locator pin. If the cam sprocket locator pin has sheared, replace the engine assembly. If the valve train is rotating during inspection, disconnect the Camshaft Position sensor and check if the engine will start. If the engine starts front cover will need to be removed to inspect for a sheared cam sprocket locator pin. If the cam sprocket locator pin has sheared, replace the engine assembly. If the engine does not start with the Camshaft Position sensor disconnected the follow published “Engine Cranks But Does Not Run” diagnosis in Service Information. Also perform an Engine Compression Test and Cylinder Leakage Test in Service Information documents all results. If the Service Information procedures above isolate an engine mechanical concern then removed to inspect for a sheared cam sprocket locator pin. If the cam sprocket locator pin has sheared, replace the engine assembly.

PIP5330C

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that have a coolant loss and/or coolant odor after driving the vehicle. Technician will need to test the cooling system looking for leaks at the outer head bolts. If coolant is found replace the head the concern is present on.

PIP5308B

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles with the Service Engine Soon Malfunction Indicator Lamp on. Technician should follow published Service Information diagnostics that will lead to an oil pump replacement. Technician should replace the oil pump. If debris is found, the main and rod bearings should be inspected before engine replacement is considered.

PIP5130J

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician how to diagnose and repair a vehicle with an engine that runs with an intermittent crank no start with a Diagnostic Trouble Code P0011 or P00C6 current or history. The Camshaft Position Actuator Solenoid Valve may be sticking or binding causing the valve timing to be retarded. Dealer will need to cycle the Camshaft Position Actuator Solenoid Valve by energizing it using Global Diagnostic System 2.

PIT5245C

Service Bulletin/Repair Instructions

PIP5543

Service Bulletin/Repair Instructions

PIP3343F

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that have an oil leak shortly after a cold start when extremely low ambient temperatures are present. Technician will need to clean the area of the oil leak, clean and dry the PCV hoses, and replace the oil fill cap with part number 12589430.

PIT5552A

Service Bulletin/Repair Instructions

This Preliminary information communicates repair information for therear vision camera or surround vision camera image being: - Yellow - Blurry -Distorted - Image scrolling - Image with NO gridlines - Screen is blue with gridlines - Screen is blue with Service Rear Vision System message

PIT5451B

Service Bulletin/Repair Instructions

PIP5541

Service Bulletin/Repair Instructions

This Preliminary information communicates to the dealer technician using the PICO scope will aid in determining if the if the engine or transmission is root cause of a vibration or shudder concern.

PIP5540

Service Bulletin/Repair Instructions

PIT5529A

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that have Trailer connection not recognized or “Check Trailer wiring” or “Service Trailer Brake” message. Technician may find Diagnostic Trouble Codes C1112, C1113, C1114, C111B, U1556, and/or U1505. Technician will need to inspect the battery and Trailer Brake Power Module connector for corroded terminals and replace as necessary.

PIT5576A

Service Bulletin/Repair Instructions

PIP5481B

Service Bulletin/Repair Instructions

PIP5537A

Service Bulletin/Repair Instructions

This Preliminary information communicates to the dealer technician how to diagnose for a possible damaged or broken pushrod.

PIT5314B

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that have installed an aftermarket bed cap or topper may question where they can wire in the center high mounted stop light for the cap or topper. Provisions for the center high mounted stop light have been provided at the Rear Body Junction Block (X63A) connector X6 terminal 1 for 2014-2015 model years. For vehicle model years 2016-2017 provisions for the center high mounted stop light have been provided at connector X400 terminal 4, circuit 1054.

PIC5650D

Service Bulletin/Repair Instructions

PIP5522B

Service Bulletin/Repair Instructions

This Preliminary information communicatesA vehicle may have a concern of engine noise and/or a misfire. This may be caused by a broken rocker arm.Abroken rocker arms that could result in the valve dropping to the cylinder, causing a catastrophic failure and the engine requires replacement due to cylinder head and block damage. If a broken rocker arm is found check to see if the valve dropped into the cylinder if so the engine will need to be replaced.On occasions the valve will not drop, reinstall any valve keepers and replace all the intake rocker arms.

PIC5491K

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that have an OnStar system that will not power up. Technician should turn off the ignition and cancel retained accessory power. After the vehicle has powered down remove power to the OnStar module for five minutes. After the power has been removed for five minutes, if the OnStar system is working release the vehicle. If the OnStar system is still inoperative continue with published Service Information diagnostics.

PIP4578B

Service Bulletin/Repair Instructions

This PI was superseded to update model years and add information concerning idle surge, reduced engine power mode, and/or DTCs P0068, P0121, P1516, P2101, P2119, and/or P2176 that may be experienced on high mileage vehicles. Please discard PIP4578.

PIT5354B

Service Bulletin/Repair Instructions

This Preliminary Information communication advises the technician how to determine if the vehicle is equipped with wireless fidelity. Technician should check the Regular Production Option Code list for (VV4).

PIP5434B

Service Bulletin/Repair Instructions

This Preliminary Information communication advises the technician that the 6.6L Diesel Engine exchange program has ended.

PIP5537

Service Bulletin/Repair Instructions

This Preliminary information communicates to the dealer technician how to diagnose for a possible damaged or broken pushrod.

000310003W

Service Bulletin/Repair Instructions

This warranty administration bulletin provides information on The tires supplied with a new vehicle are covered by General Motors against defects in material or workmanship under the Bumper-to-Bumper New Vehicle Limited Warranty.

080730026E

Service Bulletin/Repair Instructions

This informational bulletin provides information on Some vehicles may rock or move slightly forward or rearward while in Park at start up after cold soak. This condition may be accompanied by a clunk noise. This is a slight movement that is more often seen visually, rather than felt, when viewed from the outside and using the auto-start feature, if equipped.

150601002F

Service Bulletin/Repair Instructions

This technical bulletin provides a procedure to repair the valve lifter oil manifold and/or lifters to correct the customers concern of engine misfire, ticking noise and/or MIL on.

130232001E

Service Bulletin/Repair Instructions

This technical bulletin provides a procedure to flush and bleed power steering system to correct a power steering noise or fluid leak concern that is caused during extremely low temperatures.

PIP5245B

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician on how to diagnose vehicles with various noises associated with four wheel drive operation. Before beginning any diagnosis it is imperative to review the Symptoms - Transfer Case in Service Information and perform the necessary inspections. In all cases the complaint vehicle should be compared to another like vehicle before beginning any repairs.

120089007A

Service Bulletin/Repair Instructions

This informational bulletin provides information on dealer responsibility for cargo carrying capacity labeling and the part numbers for the labels.

150603001C

Service Bulletin/Repair Instructions

This informational bulletin provides information to diagnose batteries that have set for a long period of time and/or cold weather climates and testing those batteries.

PIT5341C

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about owners that want the auto door lock disabled. There is no avalible setting or Body Control Module calibration to turn off the auto door locks.

PIC5839D

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that may have a clock that is slow to update while driving when the clock auto set feature enabled. Dealer should communicate to the customer this condition is a normal operating characteristic of their vehicle.

PIT5326B

Service Bulletin/Repair Instructions

150603002J

Service Bulletin/Repair Instructions

This informational bulletin provides information on approved warranty part numbers for original equipment batteries

17NA386

Service Bulletin/Repair Instructions

This informational bulletin provides information for the technicians on multi-media infotainment tester (MIT), does not function properly when diagnosing infotainment complaints, which may lead to mis-diagnosis.

150603002I

Service Bulletin/Repair Instructions

This informational bulletin provides information on approved warranty part numbers for original equipment batteries

010601011J

Service Bulletin/Repair Instructions

This informational bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil consumption.

17NA258

Service Bulletin/Repair Instructions

This technical bulletin provides repair information to correct a customer concern of hearing excessive wind noise from front side door glass area.

PIC6179A

Service Bulletin/Repair Instructions

This Preliminary Information communication advises the technician that vehicles with front seat Regular Production Option Codes A52, AZ3, or B3F may comment about low treble, or excessive bass from the front door speakers. This is a normal design characteristic for this seat configuration. These vehicles lack a subwoofer.

17NA344

Service Bulletin/Repair Instructions

This informational bulletin provides information for the technician when looking up the P/N for the 3.5 mm audio jack for the USB, to make sure and enter the VIN# to ensure the correct part is being ordered.

17NA142

Service Bulletin/Repair Instructions

This informational bulletin provides information on Wireless Charging Module Diagnosis and cell phone compatibility.

17NA269

Service Bulletin/Repair Instructions

This Technical bulletin provides information on new software to correct the rear camera display being too bright.

17NA374

Service Bulletin/Repair Instructions

This informational bulletin advises the technician of how the Soot information has changed from grams to percentage.

17NA375

Service Bulletin/Repair Instructions

This informational bulletin provides a diagnostic tip for rear vision camera image that is grainy, distorted and/or pixelated

PIT4250H

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that have water or dust from the openings under the bed rails near the stake pockets. Dealer should communicate to the customer this condition is a normal operating characteristic of their vehicle.

PIT4261E

Service Bulletin/Repair Instructions

17NA214

Service Bulletin/Repair Instructions

This technical bulletin provides repair information to correct customer concerns of OnStar, XM, GPS or antenna malfunction ? may set DTC B2462, B2470 or B125C - and/or water leak on headliner at sun visor or overhead console areas, possible battery drain concern.

PIC6315A

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that in the radio settings some of the vehicle personalization selections within the Comfort and Convenience menu are missing at times. Technician will need to perform a scan for Diagnostic Trouble Codes. Technician will need to follow published Service Information diagnostics if there are Diagnostic Trouble Codes present. If the concern is and intermittent this Preliminary Information communication will be updated with a repair. When the personalization selections are not missing from the Comfort and Convenience menu but they are missing from other menus such as the Climate and Air Quality, Collision/Detection Systems, and Lighting menus, refer to bulletin 17-NA-086. Memory seat adjustments may not be available tech will need to perform a Memory Seat Module replacement/programming.

PIT5387E

Service Bulletin/Repair Instructions

PIT5599

Service Bulletin/Repair Instructions

This Preliminary information communicates a false setting of DTCU0121 in the FVCM due to a FVCM software anomaly. Code U0121 will set and be moved to history in the FVCM with each ignition cycle.

17NA297

Service Bulletin/Repair Instructions

This informational bulletin provides information for assisting the customer in setting the position for the memory mirror and the reverse tilt

17NA346

Service Bulletin/Repair Instructions

This informational bulletin provides a listing of the parts availability for coax repair procedures and what is needed to complete some repairs.

PIC6315

Service Bulletin/Repair Instructions

PIT5202D

Service Bulletin/Repair Instructions

17337-17419

Service Bulletin/Repair Instructions

General Motors released Emission Recall 17337 and Service Update 17419 on November 1, 2017. After their release, a change occurred in Tis2Web that affects the involved 2018 model year Chevrolet Silverado HD and GMC Sierra HD vehicles. This change prevents programming of the engine control module (ECM) and transmission control module (TCM) separately. Tis2Web now requires the ECM and TCM in these full-size trucks to be programmed sequentially. Consequently, dealers are confused and asking for guidance relative to labor code submission requirements. Again, the Tis2Web change only affects the involved 2018 model year Chevrolet Silverado HD and GMC Sierra HD vehicles

17NA267

Service Bulletin/Repair Instructions

This informational bulletin provides information for 22" accessory wheel/tire usages.

17NA351

Service Bulletin/Repair Instructions

This informational bulletin provides information for the technicians to refer to SI for additional diagnostics to correct anomaly in the ECM and TCM.

17NA350

Service Bulletin/Repair Instructions

This informational bulletin provides explanation of a normal condition of a loose fitting ball receiver in the gooseneck.

PIC3100F

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicle's odometer appears to be inaccurate relative to a known distance traveled. Technician should obtain a hand-held GPS unit to test the odometer. If a hand held GPS unit is not available, the only other option is to verify the miles traveled using a surveyor's wheel or a dynamometer.

PIT5594

Service Bulletin/Repair Instructions

This Preliminary information communicates a normal DIC message after learning keys/fobs which indicates the drivers memory position.

17NA345

Service Bulletin/Repair Instructions

This technical bulletin provides a procedure to reprogram the power steering control module to correct a condition of Loss of Steering Assist due to a software abnormality.

PIP5510C

Service Bulletin/Repair Instructions

This Preliminary information communicates to the dealer technicians to refer to campaign 17337 for calibration updates for P20EE.

PIP5531

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician on the steps need to diagnose and repair vehicles that may have stalling shudder and/or hard shifting into 1st gear or reverse vibration on launch (with excessive crankshaft end play). Technician will test to determine if the crank shaft end play is within specification 0.0015–0.0086 inch. If end play is found to be out of specification, remove engine and inspect for possible crankshaft thrust bearing and/or crankshaft for wear. Inspect thrust bearing for wear on one side and crankshaft on that “mating” surface. If the thrust bearing has three vertical channels worn off replace connecting rod bearings, main bearings, thrust bearing and crankshaft. If working on a Corvette the oil tank with lines and oil cooler are both required to be replaced if equipped

17337-01

Service Bulletin/Repair Instructions

General Motors has decided to conduct a Voluntary Emission Recall involving certain 2016 model year Chevrolet Colorado, GMC Canyon; 2017 model year Chevrolet Express, GMC Savana; 2017-2018 model year Chevrolet Colorado, Cruze, Silverado HD, GMC Canyon, Sierra HD and 2018 model year Chevrolet Equinox, GMC Terrain vehicles, equipped with a diesel engine. The engine control module in these vehicles may not properly diagnose a fault in the exhaust particulate matter sensor. Additionally, a subset of these vehicles, certain 2017 model year Chevrolet Silverado HD and GM Sierra HD vehicles, may in rare instances exhibit a condition in which the engine surges up to 2,800 RPM during vehicle coast or vehicle braking. Correction Program the engine control module, and transmission control module when applicable.

17367

Service Bulletin/Repair Instructions

The drivers and front passengers seat belt retractors in certain 2017 model year Chevrolet Silverado Heavy Duty (2500 and 3500 Series) and GMC Sierra Heavy Duty (2500 and 3500 Series) vehicles may have been built with different torsion bars than were used in testing the vehicles for the Government 5- Star Safety Ratings listed on the window sticker. While these vehicles comply with all applicable government safety standards, this condition may affect the Government 5-Star Safety Ratings listed on the window sticker. Correction Customers have the choice of whether to have this replacement performed. If the customer chooses to have it completed, dealers are to replace the driver and front passenger-side seat belt retractor assemblies with assemblies containing the correct torsion bar.

17367-01

Service Bulletin/Repair Instructions

The drivers and front passengers seat belt retractors in certain 2017-2018 model year Chevrolet Silverado Heavy Duty (2500 and 3500 Series) and GMC Sierra Heavy Duty (2500 and 3500 Series) vehicles may have been built with different torsion bars than were used in testing the vehicles for the Government 5-Star Safety Ratings listed on the window sticker. While these vehicles comply with all applicable government safety standards, this condition may affect the Government 5-Star Safety Ratings listed on the window sticker. Correction Customers have the choice of whether to have this replacement performed. If the customer chooses to have it completed, dealers are to replace the driver and front passenger-side seat belt retractor assemblies with assemblies containing the correct torsion bar.

17435

Service Bulletin/Repair Instructions

and/or repairs. Condition Certain 2018 model year Chevrolet Silverado HD and GMC Sierra HD vehicles, equipped with BYOM2 Radio with camera ON option (RPO 5F9, IOB), may have been built with the rearview camera OFF due to an incorrect calibration received during production. When the vehicle is shifted into Reverse, there is no rear image displayed. Correction Dealers will reprogram the radio.

PIT3946B

Service Bulletin/Repair Instructions

This Preliminary Information communicates an issues with the headliner sagging and how to reattachthe velcrousing Hardman Double Bubble Epoxy part number 04001.

PIT5161F

Service Bulletin/Repair Instructions

PIT5527A

Service Bulletin/Repair Instructions

PIE0436

Service Bulletin/Repair Instructions

This engineering information is requesting information from the field on vehicles that have the condition of Speaker Rattle, Speaker Crackle, Poor Sound Quality, Speaker Pop, or Speaker Distortion.

PIT5288F

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that may have any of these concerns remote keyless entry, passive Entry and Start Inoperative, No Fob detect message on driver information center, service tire pressure system, no audio, touch screen Inoperative, Steering Wheel Controls Inoperative, Service Stabilitrak, rear power windows inoperative, rear wiper inoperative, and or a dead battery. Technician may find Diagnostic Trouble Codes B3101, B144C, C0710, C0544, U1548, U1549, U154A, U0151, U0126, U0415, U0077, U0028 and/or U0029. Technician should inspect the left instrument panel for the wire harness being pinched. Technician will need to repair the wire harness and reroute the wire harness.

PIT5551B

Service Bulletin/Repair Instructions

This Preliminary information communicatesa "Forward Collision System Reduced" message displayed on the DIC when theForward Automatic Braking has been set to the "Alert" setting. This is normal when theFAB has been set to "Alert".

PIP5526

Service Bulletin/Repair Instructions

This Preliminary Information communication advises the technician that the Product Quality Center has a part restriction for the 8L45 and 8L90 park actuator rod. The dealer technician is advised to call the GM Product Quality Center for further assistance.

PIP5395C

Service Bulletin/Repair Instructions

PIP5508A

Service Bulletin/Repair Instructions

This Preliminary Information communication advises the technician that the Product Quality Center has a part restriction for the T87A Transmission Control Module. The dealer technician is advised to call the GM Product Quality Center for further assistance.

PIT5386C

Service Bulletin/Repair Instructions

PIT5570A

Service Bulletin/Repair Instructions

This Preliminary Information communication provides the technician with weight capacity for the tailgate and cargo loops in the bed.

PIC5650C

Service Bulletin/Repair Instructions

PIT5298B

Service Bulletin/Repair Instructions

PIT5545A

Service Bulletin/Repair Instructions

This Preliminary information communicatesContent Theft Deterrent RPO UTJ is included and only available with Remote Vehicle Start RPO BTV. If the vehicle is not equipped with Remote Vehicle Start RPO BTV the vehicle will not have Content Theft Deterrent.

PIP5468E

Service Bulletin/Repair Instructions

PIP5430B

Service Bulletin/Repair Instructions

This Preliminary Information communication advises the technician that the 6.6L Diesel engine Regular Production Option Code (L5P) E41Engine Control Module part number 12683624 will be placed on a parts restriction through the General Motors Technical Assistance Center. Dealer will need to contact General Motors Technical Assistance Center for further assistance.

PIC5492F

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that have a Diagnostic Trouble Code B101D-37 history in the Vehicle Communication Interface Module or telematics communication interface control module. Engineering has determined that this code will only display in history on the scan tool and will not cause issues with OnStar system operation.

PIP5468D

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that have a check engine light on. Technician may find Diagnostic Trouble Codes P0101, P0299, P0712, P11CC, P11DC, P20EE, P2002, P2463, P2627, P2A00, P2459, P22B6, P200C, P200E, P0263, P0266, P0269, P0272, P0275, P0278, P0281 and/or P0284. Technician will need to follow publish Service Information diagnostics first. If Service Information diagnostics do not isolate a root cause of the concern the technician should check for loose or leaking charged air cooler ductwork.

PIP5510B

Service Bulletin/Repair Instructions

This Preliminary information communicates to the dealer technicians aprocedure to determine if the vehicle'sSCR system is healthy.

PIT5353B

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about what XM offerings are available for vehicles. A dealer or customer can access the website listed below for vehicle specific XM offerings and availability.

PIP5434A

Service Bulletin/Repair Instructions

This Preliminary Information communication advises the technician that the 6.6L Diesel Engine exchange program will be in effect for 2017 and 2018 model yearsthrough the General Motors Product Quality Center. Dealer will need to contact General Motors Product Quality Center for further assistance.

PIT5206F

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician with the steps on diagnosing and repairing vehicles that may have unwanted grade braking, reduced engine power with no Driver Information Center messages “ Brake Pedal Override Feature “, transmission busy or frequent shifting up or down, and Diagnostic Trouble Codes P057B, P057C, and/or P057D may or may not be set. Technician will use this preliminary information to find the brake pedal position data parameters in the scan tool, and also to provide some additional diagnostic help. These issues may be caused by an incorrect brake pedal position sensor input to the engine control module. Technician will verify with the scan tool if the engine control module has the correct parameters for the brake pedal position sensor. If an engine control module brake pedal position sensor relearn is performed, the truck may be temporarily repaired until the intermittent wiring issue between the engine control module and brake pedal position sensor occurs again. On 2014 and newer trucks inspect and repair any damage to X115 and X119. On the 2014 and previous trucks inspect and repair any damage to X205.

PIT5232D

Service Bulletin/Repair Instructions

PIT5359B

Service Bulletin/Repair Instructions

PIT5533A

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that have a creak, click, pop, and or crack type noise from the front suspension or front frame area while making tight turns. Technician will need to loosen and then re-torque the four front frame cross member nuts and bolts.

070849020M

Service Bulletin/Repair Instructions

IPC Odometer Programming Method Quick Reference Guide

140089004D

Service Bulletin/Repair Instructions

Information for Fleet Vehicles Ignition Key, Fob and Key Rings Configuration Some Customers are bundling multiple keys, fobs, and key tags together on a single crimped loop or a cable. This practice may result in unintended key rotation, and should be discontinued immediately. The information in this bulletin details the proper configurations for the ignition key, fob, key rings and key tags and applying a QR code sticker or barcode sticker to a key fob.

150089004B

Service Bulletin/Repair Instructions

Information Regarding the Differences Between Fluid Leakage and Seepage This bulletin is intended to help identify the differences between what is considered a fluid leak and what is considered seepage. Improper diagnosis may lead to unnecessary component replacement. Use the following information to determine if the condition is normal acceptable seepage or a defective component

150089005A

Service Bulletin/Repair Instructions

Essential Tools that Include Consumable Parts (U.S. Only)

150603002H

Service Bulletin/Repair Instructions

Original Equipment Batteries Part Number and ACDelco Replacement Battery Approved Warranty Part Numbers Correct battery cold cranking amperage (CCA) ratings and type are critical for proper test results when using the EL-50313. Access to the battery specification label, which contains the OEM part number and CCA rating and type, may be difficult without component removal. Refer to the table below for the original equipment ratings and part numbers used to set up a proper battery test. There has been some confusion as to the correct ACDelco battery warranty replacement. Refer to the table below for the correct battery warranty replacement. The correct ACDelco battery warranty replacement in the catalog is designated by the "Original Equipment Replacement" note in the description field.

17-NA-219

Service Bulletin/Repair Instructions

Diagnostic Tip for Malfunction Indicator Lamp (MIL) Illuminated - DTC P249D, P249E, U029D, U029E Set Some customers may comment that the MIL is illuminated. The technician may find one or more of the following DTCs set: U029D U029E P249D P249E Note: The graphic above depicts an example of a torn and missing seal. Moisture intrusion past a damaged (1) seal located in the connector for the NOx sensor wiring harness. Missing (2) seal located in the connector for the NOx sensor wiring harness. Correction If you encounter a vehicle with the above concern, perform normal diagnostics for the codes set. ⇒ If diagnostics lead to NOx sensor replacement, inspect the mating chassis electrical connector for corrosion. Clean and repair as necessary.

211813-09292017-

Service Bulletin/Repair Instructions

17357 and 17366 - Service update. General Motors has released four field actions related to a condition in which certain vehicles may have an incorrect torsion bar built into the front seat belt retractors. Vehicles in dealer new inventory were placed on stop delivery earlier this month and the field actions were released as parts become available. This message is being sent to provide a summary of the status of these field actions. Part Numbers - An issue has been reported that some of the belt kit part numbers listed in these bulletins may not be listed in EPC. This makes it difficult to identify which part number to install on the vehicle. We are quickly working to remedy this situation. Until the correction is completed, dealers should verify part number progressions utilizing their parts system resources prior to reaching out for additional assistance. We apologize for this inconvenience and hope to have it corrected soon. Service Update Bulletin 17357 - Applies to certain vehicles. The total number of U.S. vehicles involved is approximately 14,483. Dealers will replace the Monroney label. Bulletin 17357 was released to dealers on 9/6. If you have not received a replacement window label for a vehicle in dealer new inventory, please request a replacement using the process given in the bulletin. Service Update Bulletin 17366 - Applies to certain vehicles. The total number of U.S. vehicles involved is approximately 345. Dealers will replace seat belt retractors in first row driver and passenger position with correct parts. Bulletin 17366 was released to dealers on 9/22. The parts pre-ship has completed and dealers should begin receiving parts now.

PIT5236K

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that have a Diagnostic Trouble Code B101D stored in Telematics Communication Interface Control Module. Technician will use Global Diagnostic System 2 to review the Firmware Over-the-Air version. If the Firmware Over-the-Air version on the scan tool equals 6708 the technician will need to contact General Motors Technical Assistance Center for further assistance. If the Firmware Over-the-Air version on the scan tool is lower than 6708 Dealer can order the part thought the Instrument Sales and Service website process.

PIP5522A

Service Bulletin/Repair Instructions

PIT5251C

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that may have an EZ Lift and Lower tailgate opens too quickly. Technician will ensure nothing was added to the tailgate. If the tailgate opens within approximately 2-6 seconds, no repairs should be made. Technician should inspect the right tailgate bushing if the tailgate opens too quickly.

PIT5445B

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician of additional information when diagnosing a service driver assist message with a diagnostic trouble code B172E and or a B172F. The haptic seat motor has a pigtail lead coming off of it. In many cases the wiring pigtail near the haptic seat motor has broken and will require replacement.

PIT5521A

Service Bulletin/Repair Instructions

This preliminary information communicates a Diagnostic Tip for a Service Trailer Brake Message with DTC C111B C1112 C1113 C1114 advising to address any battery issues first before any in depth diagnostics are done.

17366-09222017

Service Bulletin/Repair Instructions

17366 Service Update. The driver?s and front passenger?s seat belt retractors in certain vehicles may have been built with different torsion bars than were used in testing the vehicles. Dealers will replace seat belt retractors for driver and front passenger seating locations.

PIT4745D

Service Bulletin/Repair Instructions

PIT5350A

Service Bulletin/Repair Instructions

This Preliminary Information communication advises the technician that there have been some reports that the current engine hours are not correct and display 0.0. Technician will need to program the Instrument Panel Cluster using Service Programming System.

17366-09192017

Service Bulletin/Repair Instructions

17366 Stop Delivery Population Revision. On September 14, 2017, GM ordered a stop delivery of certain vehicles. Some vehicles have been removed from this stop delivery order because they were repaired at the plant, or had been sold prior to the stop delivery and identified as such after systems refreshed. The revised list provides the Vehicle Identification Number (VIN) of all involved vehicles in dealer new inventory. Until further instructions are received, involved vehicles that are in dealers? possession (new vehicle inventory) must be held and not delivered to customers, dealer-traded, released to auction, used for demonstration purposes, or any other dealer use. All GM Certified Used vehicles currently in the dealers? inventory within the Certified Pre-Owned Inventory System (CPOIS) will be de-certified. Instructions for releasing the involved vehicles from this stop delivery will be provided in the near future.

PIP5151D

Service Bulletin/Repair Instructions

PIP5481A

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that have a check engine light on. Technician may find Diagnostic Trouble Code P026A. The owner's manual advises not to drive above 45 MPH with a snowplow installed. However, GM Engineering is aware of the concern and is investigating.

PIT5403D

Service Bulletin/Repair Instructions

PIT4322H

Service Bulletin/Repair Instructions

PIT5241E

Service Bulletin/Repair Instructions

17366

Service Bulletin/Repair Instructions

17366 Stop Delivery. Effective immediately, stop the delivery of certain vehicles in new vehicle inventory. The GM field action number is 17366. The driver?s and front passenger?s seat belt retractors in these vehicles may have been built with different torsion bars than were used in testing the vehicles. Until further instructions are received, involved vehicles that are in dealers? possession must be held and not delivered to customers, dealer-traded, released to auction, used for demonstration purposes or any other dealer use. Until the recall bulletin is released, the Investigate Vehicle History (IVH) screen in the Global Warranty Management (GWM) system will display "N/A" under Release Date and "Incomplete ? Remedy not yet available" under Status. This means the required repair is not yet available and dealers should not attempt to perform any repairs. We are working with the supplier to obtain the required parts as quickly as possible. We are working with the supplier to obtain the required parts as quickly as possible. When a sufficient quantity of parts are available, the recall bulletin will be released and dealers can begin repairing vehicles.

2118130-09142017

Service Bulletin/Repair Instructions

N172118130 Stop Delivery population revision. On September 1, 2017, GM ordered a stop delivery of certain vehicles in new vehicle inventory. Additional vehicles have been added and some vehicles have been removed from this stop delivery order. The revised list provides the Vehicle Identification Number (VIN) of all involved vehicles in dealer new inventory. Important: This revision 03 was necessary because some vehicles were discovered in the list that should have been transferred to the population of SUB 17357. The involved vehicles have now been transferred to SUB 17357. In addition to the attached revised list, you may reference the Investigate Vehicle History (IVH) screen in the GWM system.Until further instructions are received, involved vehicles that are in dealers? possession (new vehicle inventory) must be held and not delivered to customers, dealer-traded, released to auction, used for demonstration purposes or any other dealer use. Instructions for releasing the involved vehicles from this stop delivery will be provided in the near future.

2118130

Service Bulletin/Repair Instructions

16NA376

Service Bulletin/Repair Instructions

This informational bulletin provides information on higher than expected oil consumption.

16NA377

Service Bulletin/Repair Instructions

This informational bulletin provides information on a Service Emission System Message and/or a Malfunction Indicator Lamp illuminated. This usually occurs after recently filling the DEF tank with the ignition in the on position due to some DEF fill equipment uses pumps that create a high level of temporary aeration of the DEF fluid being dispensed in the tank.

17NA100

Service Bulletin/Repair Instructions

This informational bulletin explains to the technician how to validate software calibrations have been tampered with by means of using aftermarket mods.

211813-09062017

Service Bulletin/Repair Instructions

N172118130 Stop Delivery. On September 1, 2017, GM ordered a stop delivery of certain vehicles in new vehicle inventory. Additional vehicles have been added to this stop delivery order. Until further instructions are received, involved vehicles that are in dealers? possession (new vehicle inventory) must be held and not delivered to customers, dealer-traded, released to auction, used for demonstration purposes or any other dealer use. Instructions for releasing the involved vehicles from this stop delivery will be provided in phases in the near future.

PIP5370B

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician that some vehicle may have an “ Exhaust Fluid Quality Poor ” on the Driver Information Center or a diesel exhaust fluid warning lamp on or other exhaust fluid quality related concerns. Technician will inspect the diesel exhaust fluid for contamination. Technician should use Service Information for Contaminants in Diesel Exhaust Fluid Diagnosis and use special tool J26568 or EN50422 Diesel Exhaust Fluid Refractometer for fluid testing.

PIP5487A

Service Bulletin/Repair Instructions

This Preliminary Information communication advises the technician on the steps to diagnosing the concern and the repair. Customer has Warning Lamps and/Or coolant leaks present.

211813

Service Bulletin/Repair Instructions

N172118130 Stop Delivery. Effective immediately, stop the delivery of certain vehicles in new vehicle inventory. We are investigating an issue relating to the accuracy of the New Car Assessment Program (NCAP) ratings on the Monroney label for these vehicles. Until further instructions are received, involved vehicles that are in dealers? possession (new vehicle inventory) must be held and not delivered to customers, dealer-traded, released to auction, used for demonstration purposes or any other dealer use. We are working to finalize the investigation as quickly as possible. When the investigation is complete, further instructions will be released.

PIP5489A

Service Bulletin/Repair Instructions

PIC6296A

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician that when scanning a vehicle for Diagnostic Trouble Codes, may find a temporary loss of Human Machine Interface communication with Global Diagnostic System 2. Technician should not replace the Human Machine Interface for this concern, power cycling of the Human Machine Interface fuse should restore communication. Technician should be advised that the Human Machine Interface and Global Diagnostic System 2 interaction concern has been reported to engineering for root cause and correction.

PIP4912F

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician on vehicles that may have an intermittent high idle. If a technician has duplicated, or the customer description aligns with the speeds mentioned in the idle speed description tables, the idle speed should be considered a normal characteristic of current vehicle design.

PIP5510A

Service Bulletin/Repair Instructions

This Preliminary information communicates to the dealer technicians aprocedure to determine if the vehicle'sSCR system is healthy.

PIP5468C

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician about vehicles that have a check engine light on. Technician may find Diagnostic Trouble Codes P0101, P0299, P0712, P11CC, P11DC, P20EE, P2002, P2463, P2627, P2A00, P2459, P22B6, P200C, P200E, P0263, P0266, P0269, P0272, P0275, P0278, P0281 and/or P0284. Technician will need to follow publish Service Information diagnostics first. If Service Information diagnostics do not isolate a root cause of the concern the technician should check for loose or leaking charged air cooler ductwork.

PIT5411H

Service Bulletin/Repair Instructions

PIP5427A

Service Bulletin/Repair Instructions

PIP5248D

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician on the steps need to diagnose and repair vehicles that may have stalling shudder and/or hard shifting into 1st gear or reverse vibration on launch (with excessive crankshaft end play). Technician will test to determine if the crank shaft end play is within specification 0.0015–0.0086 inch. If end play is found to be out of specification, remove engine and inspect for possible crankshaft thrust bearing and/or crankshaft for wear. Inspect thrust bearing for wear on one side and crankshaft on that “mating” surface. If the thrust bearing has three vertical channels worn off replace connecting rod bearings, main bearings, thrust bearing and crankshaft. If working on a Corvette the oil tank with lines and oil cooler are both required to be replaced if equipped.

PIP5212A

Service Bulletin/Repair Instructions

PIC6296

Service Bulletin/Repair Instructions

04-00-89-015P

Service Bulletin/Repair Instructions

This warranty administration bulletin provide policy information on required operating procedures.

17-NA-244

Service Bulletin/Repair Instructions

This informational bulletin provides information on Information on How to Prevent Inadvertent Vehicle Starting from Key Fob or OnStar Mobile Application and where to locate the information for future use.

17-NA-242

Service Bulletin/Repair Instructions

This informational bulletin provides to the tech the new version of SPS that will prompt warnings when trying to reprogram modules that have been already reprogrammed.

17-NA-230

Service Bulletin/Repair Instructions

This informational bulletin provides information on mcgard wheel locks and if the key ever fractures that they will replace it via the website provided.

17-NA-227

Service Bulletin/Repair Instructions

This informational Bulletin provides some Diagnostic Tips for preventing unnecessary HV Battery Pack replacement.

PIC5588D

Service Bulletin/Repair Instructions

This Preliminary Information communication provides information to the technician on the programming and activation of the OnStar system. For many 2008 and prior model year GM vehicles, the programming is performed using the Tech 2 and the activation is initiated by a Service Programming System. For the 2010 and UP model year vehicles, the OnStar set-up procedure and OnStar Activation request have been combined into a single programming event called OnStar Set-up and Activation in Service Programming System.

99-04-20-002J

Service Bulletin/Repair Instructions

This informational bulletin provides information on Driveline Clunk Noise and what is acceptable and what is considered normal operations.

PI0671A

Service Bulletin/Repair Instructions

This preliminary information bulletin provides information for diagnosing a power steering fluid leak at the fluid reservoir.

17-NA-067

Service Bulletin/Repair Instructions

This informational bulletin provides information on On rare occasions, a security code input message with SPS error code E5659, M5304, and/or M5530 may be displayed in TIS2web when the technician is programming any module. If this concern is encountered, the technician should start by ensuring that the module being programmed is not a used module and that the VIN matches on VIN plate, TIS2web programming screen, and GDS2 module identification information screen.

06-08-47-001M

Service Bulletin/Repair Instructions

This information bulletin explains the labor operation numbers used for submitting warranty claims and how to setup, and reprogram modules.

Reading this report

Complaint counts are reports filed with NHTSA, not failure rates. A common model collects more of them than a rare one that breaks more often.