Vehicle report
Technical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.
N262567720
Certain vehicles may have received transmission mounting bolts that do not meet expected hardness specifications. Loose or failed bolts may result in hard shifting from the transmission and/or noise. Dealers will replace both transmission mounting bolts.
PIC6629F
This PI is to instruct dealer on diagnostic procedures that need to be completed prior to replacing a radio or IPC display
PIP4902W
This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
PIT6543
This preliminary information communicates a diagnostic tip for the tailgate release system and tailgate ajar message.
PIT6545
This PI is created to inform GM dealers that some vehicles may intermittently fail to connect wireless Apple CarPlay or Android Auto after Bluetooth pairing during the first key cycle. The condition is caused by a software anomaly. Do not replace parts. Engineering is investigating the root cause; customers may continue to drive the vehicle. This PI will be updated or replaced by a TSB once a resolution is determined.
N262572131
Customer Satisfaction Program. Certain vehicles listed above may have a condition in which the oil galley in the cylinder head was not drilled properly. Dealers are to perform the inspection procedure contained within this bulletin.
PIT6541
This Preliminary information communicates to the technicians a diagnostic tip if a technician loses communication with the image processor #2 and how to restore communication
PIC6551C
This Preliminary information communicates to dealer to perform a MEC reset for wireless projection issues
PIP6131
This Preliminary Information (PI) relays to dealer technicians to replace the engine and turbocharger if there is a lack of lubrication to the rocker arms or rocker arm components.
PIT6110K
This Preliminary information communicates an issue with the SES MIL and DTC P062B and engineering is currently investigating.
PIP6060A
This PI communicates diagnostic information to assist Technicians with a possible transmission shudder
PIT6446A
This PI Communicates information to ensure Memory Recall is enabled to ensure memory mirrors return to set position after curbview assist is used.
PIT5680B
This PI provides information to repair the door water deflector which is not sealed properly allows water into the door jam/sill area.
PIT5099J
PI to help diagnose A/C concern
PIT5509N
This PI provides diagnostic tips for diagnosing electric trailer brakes issues.
PIT6473F
This PI was created to help avoid unnecessary front camera module replacements
PIT6532
The purpose of this PI is to inform dealer technicians of a normal cab pressure relief valve noise to avoid unnecessary part replacement
PIT6531
This preliminary information communicates an issue with aftermarket LED lighting causing false front park assist alerts and dealers are to install the factory lighting before performing any in depth diagnostics.
PIT5544J
This Preliminary information communicates information on a hydraulic rush type noise from the power steering gear. This noise is a characteristic of the new Active Hydraulic Assist System RPO NV8 and no repairs should be made. The noise is most noticeable in the cab at idle, in park, with all accessories turned off.
PIT5966F
This Preliminary information communicates an issue with an OTA pending message still displayed after an OTA event and how to reset/clear the message.
N262560680
Certain vehicles may have a condition in which the bolts for the transmission control valve body may be loose or missing. Dealers will retorque or replace the suspect valve body bolts.
PIT6522
This PI advises dealers that if the K160 Brake System Control Module sets DTC P0606 along with P0562 and/or P25A2, additional diagnostic aids should be followed before replacing parts. The PI provides guidance to inspect for low voltage conditions, wiring, terminal concerns, and module communication issues that may cause false or intermittent EBCM DTCs.
PIT6523
This PI provides diagnostic steps for dealer technicians to verify the condition and ensure that part replacement is necessary
PIT6132E
This Preliminary information communicates an issues with the HVAC making a hum buzz noise when the blower is set to a higher speed. Engineering is working on a new HVAC door seal material to correct the noise.
PIT6054D
This Preliminary information communicates that the inner tailgate cannot be disabled if the vehicle is not equipped with passive entry.
PIT6467B
This Preliminary information communicates that this concern is being root caused and no repairs should be attempted at this time
PIT6503A
This preliminary information is to inform technicians that GM is placing the B174W Front View Camera Module (ACP2) on part restriction due to elevated replacement rates and ongoing engineering investigation. Technicians must not replace the front camera module unless they have: 1.Completed the diagnostic procedure in this PI, and 2.Contacted TAC and received authorization, including the SI document number and specific step that directs camera replacement.
PIT6209K
This Preliminary information communicates recovery procedure after return to dealer message.
PIT6519
This preliminary information is to inform technicians and customers that the voice command will be inoperative when trying to open applications. Engineering is investigating and this PI will be converted to a bulletin when a repair is available.
PIC6602X
This Preliminary information communicates to dealers steps to follow to obtain an IOK radio.
PIT6209J
This Preliminary information communicates recovery procedure after return to dealer message.
PIC6540J
This Preliminary information communicates to dealers a procedure to reset the radio.
PIT5509M
This PI provides diagnostic tips for diagnosing electric trailer brakes issues.
PIT6406K
This Preliminary Information communicates direction for different audio issues with RPO UQA, UQF, UQS, or NKD
PIC6423A
Pi created to provide GM dealers with information on gathering information for projection issue
PIC6540H
This Preliminary information communicates to dealers a procedure to reset the radio.
PIC6551B
This Preliminary information communicates to dealer to perform a MEC reset for wireless projection issues
PIT6513
This PI states that if SDGM DTC U3000 Sym 49 is set and no other SDGM DTCs are present, clear DTCs and reset the SDGM. Advises of how to contact PQC to authorize SDGM replacement.
PIC6629E
This PI is to instruct dealer on diagnostic procedures that need to be completed prior to replacing a radio or IPC display
PIC6630B
This Preliminary information communicates to dealers steps to follow to recover an IOK radio.
PIT6193B
PI created to provide dealer technicians with procedures for updating Google Maps.
PIC6602W
This Preliminary information communicates to dealers steps to follow to obtain an IOK radio.
N252537031
Certain vehicles listed above may be equipped with a trailer hitch label that understates hitch capability. Because this label can easily be installed by the customer, and to reduce their inconvenience, the corrected label and installation instructions will be mailed to customers of record.
PIC6602V
This Preliminary information communicates to dealers steps to follow to obtain an IOK radio.
PIT6406H
This Preliminary Information communicates direction for different audio issues with RPO UQA, UQF, UQS, or NKD
PIC6540G
This Preliminary information communicates to dealers a procedure to reset the radio.
PIC6602U
This Preliminary information communicates to dealers steps to follow to obtain an IOK radio.
PIC6629D
This PI is to instruct dealer on diagnostic procedures that need to be completed prior to replacing a radio or IPC display
PIT6503
This preliminary information is to inform technicians that GM is placing the B174W Front View Camera Module (ACP2) on part restriction due to elevated replacement rates and ongoing engineering investigation. Technicians must not replace the front camera module unless they have: 1.Completed the diagnostic procedure in this PI, and 2.Contacted TAC and received authorization, including the SI document number and specific step that directs camera replacement.
PIT5689N
This Preliminary information communicates that some customers may comment that after an auto-stop event the engine does not restart and to inspect the engine ground strap. Temporarily on hold while PIE0572 is active. PIE0572 has now ended and reinstating the PI.
PIT3271Q
This preliminary information communicates information about how to determine if a wheel and tires size change is available.
PIT6473E
This PI was created to help avoid unnecessary front camera module replacements
PIP6105
This Preliminary Information (PI) relays to dealer technicians to replace the powertrain control relay in the under hood fuse relay center.
PIT6244A
This Preliminary information communicates how the left lower corner of the DIC is dual purpose and when vehicle is first started it displays the rear passenger seatbelt indicators and then after a short drive it will change and show the four-wheel drive indicator.
PIT6473D
This PI was created to help avoid unnecessary front camera module replacements
PIT6473C
This PI was created to help avoid unnecessary front camera module replacements
PIP4902V
This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
PIP6104
This Preliminary information communicates the steps on how to save a GDS2 Session Log and upload to a Technical Assistance Case in CX Connect.
PIT6110J
This Preliminary information communicates an issue with the SES MIL and DTC P062B and engineering is currently investigating.
PIT6406F
This Preliminary Information communicates direction for different audio issues with RPO UQA, UQF, UQS, or NKD
PIT6473B
This Preliminary Information communicates direction for different audio issues with RPO UQA, UQF, UQS, or NKD
PIC6602T
This Preliminary information communicates to dealers steps to follow to obtain an IOK radio.
PIC6629C
This PI is to instruct dealer on diagnostic procedures that need to be completed prior to replacing a radio or IPC display
PIT6209H
This PI communicates information informing dealers that Engineering is aware of the clunk noise and is currently investigating a root cause.
PIT6425D
This Preliminary information communicates to the field on how to diagnosis a GPS issue with the Telematic module with no DTC'ss
PIC6602S
This Preliminary information communicates to dealers steps to follow to obtain an IOK radio.
PIT5697E
This Preliminary information communication provides information to the technician on installing Regular Production Option Code UVC Rearview Camera. Technician will need to reference the latest version of General Motors Up-fitter Integration Bulletin 152. The information can be found at http://www.gmupfitter.com/ under the "Technical Bulletin" Tab and then "Show all bulletins."
PIT5744F
This Preliminary information communicates information on how to disable the Side Blind Zone Detection and Park Assist systems when a customer removes the pickup box from the vehicle to install an aftermarket bed or body.
PIT6464A
This PI communicates information that the customers fifth wheel hitch may not latch into the factory box mounted hitch due to a supplier quality concern. Dealer is to replace box mounted hitch to correct.
N252536390
Certain vehicles, equipped with Snowplow Prep Package RPO VYU, may be missing an accessory harness. Dealers are to include the Auxiliary Wiring Harness in the accessory pack for vehicles in dealer stock. Vehicles NOT in dealer stock will have the Harness installed by the dealer.
PIT6485
This Preliminary information communicates that the Tailgate Assist Handle is not included with certain truck models and how to get one if needed.
PIT6415A
PI to explain normal operation for a concern that the outside rearview mirrors may not fold when the doors are locked, due to the personalization settings for Auto Door Unlocking.
N252536560
Certain vehicles may experience water intrusion due to a hole in the cabin Pressure Relief Valve. Dealers are to seal the hole using RTV sealant.
PIT4506J
This Preliminary Information communication provides information to the technician that some owners of Heavy Duty Trucks and Utilities may ask if they can lower their tire pressures. Tire pressures being set to the "Tire and Loading Label" will ensure the safe handling and ride characteristics of the truck and should not be lowered.
PIT6120C
This Preliminary information communicates information to direct to GM Upfitter bulletin 193 or 205 depending on trim level for installation instructions for the 9L7 Upfitter Switches.
N252537030
Certain vehicles listed above, may have a condition where the trailer hitch label understates hitch capability. Dealers will remove the sticker on trailer hitch.
PIC6602R
This Preliminary information communicates to dealers steps to follow to obtain an IOK radio.
PIT6456C
This preliminary information communicates an issue with the key fob buttons inoperative and how to resync the fobs back to the vehicle.
PIT6467A
This Preliminary information communicates that this concern is being root caused and no repairs should be attempted at this time
PIC6591D
This Preliminary information communicates to dealer to contact TAC for a specific display issue.
PIT6456B
This preliminary information communicates an issue with the key fob buttons inoperative and how to resync the fobs back to the vehicle.
PIT5985K
This PI provides diagnostics tips to dealership techs when trying to diagnose a CAN Bus communication issue after an event like a lightning strike, battery jump started backwards, failure over the air update, etc.
PIT6406E
This Preliminary Information communicates direction for different audio issues with RPO UQA, UQF, UQS, or NKD
PIT6456A
This preliminary information communicates an issue with the key fob buttons inoperative and how to resync the fobs back to the vehicle.
PIT6400A
This PI Communications information on an alternative product dealers can use to perform 19-NA-255: Wax Coating on Frame Peeling, Metal Shows Corrosion/Rusting due to issue with getting product from current supplier listed in the bulletin.
PIT6425C
This Preliminary information communicates to the field on how to diagnosis a GPS issue with the Telematic module with no DTC's
PIT6344A
This Preliminary information communicates an issue with blower motor speed changing when air flow is blocked by snow.
PIP6098
This PI advised dealer technicians of possible causes of diesel fuel contamination in gasoline powered vehicles and advises of warranty direction.
PIT6064B
This PI Communicates information to inform technicians that PTO Configuration has moved from PTO Module to ECM.
PIT6457B
This preliminary information is for technicians that may see DTCs that are history and should not perform any part replacements. They should follow the notes mentioned prior to anything being replaced.
PIC6566B
This Preliminary information communicates to dealership technicians to perform the reset for the 2 modules noted above.
PIP4902U
This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
PIT5828E
This Preliminary Information communication provides information to the technician about customers that may request the factory Integrated Trailer Brake Controller Regular Production Option Code (JL1) be installed on their Full-Size Pickup or SUV when the vehicle was not ordered with the option. Dealer should advise the customer it cannot be added to the vehicle.
PIT6315A
This Preliminary information communicates information to direct the dealer or upfitter to GM Upfitter Bulletin 203 for information on installing the Universal Vehicle Module.
PIT6276B
This Preliminary information communicates an issue with a service keyless entry message caused by aftermarket door handle covers and they should be removed.
PIC6540F
This Preliminary information communicates to dealers a procedure to reset the radio.
PIT5689M
This Preliminary information communicates that some customers may comment that after an auto-stop event the engine does not restart and to inspect the engine ground strap. Temporarily on hold while PIE0572 is active. PIE0572 has now ended and reinstating the PI.
PIT6467
This Preliminary information communicates that this concern is being root caused and no repairs should be attempted at this time
PIC6629B
This PI is to instruct dealer on diagnostic procedures that need to be completed prior to replacing a radio or IPC display
PIT6457A
This preliminary information is for technicians that may see DTCs that are history and should not perform any part replacements. They should follow the notes mentioned prior to anything being replaced.
PIT6224B
This Preliminary information communicates the Heavy Fuel Usage message in the DIC is normal due to low fuel range and current driving habits, or low fuel range and vehicle is idling.
PIC6602Q
This Preliminary information communicates to dealers steps to follow to obtain an IOK radio.
PIC6630A
This Preliminary information communicates to dealers steps to follow to recover an IOK radio.
PIC6630
This Preliminary information communicates to dealers steps to follow to recover an IOK radio.
PIT6132D
This Preliminary information communicates an issues with the HVAC making a hum buzz noise when the blower is set to a higher speed. Engineering is working on a new HVAC door seal material to correct the noise.
PIT6457
This preliminary information is for technicians that may see DTCs that are history and should not perform any part replacements. They should follow the notes mentioned prior to anything being replaced.
PIT6456
This preliminary information communicates an issue with the key fob buttons inoperative and how to resync the fobs back to the vehicle.
PIT5214G
This Preliminary Information communication provides information to the technician about vehicles that have had multiple repair attempts that are being performed on customer’s vehicles that exhibit vibration conditions without utilizing the support of General Motors Technical Assistance Center. If valid vibration frequency or Road Force Variation data has been collected and a repair attempt does not correct the customer complaint, contact General Motors Technical Assistance Center for further support. For any vehicles that remains unrepaired after being at the dealer for three days or more and a related bulletin or PI is not found, contact General Motors Technical Assistance Center for further support.
PIT6406D
This Preliminary Information communicates direction for different audio issues with RPO UQA, UQF, UQS, or NKD
PIC6602P
This Preliminary information communicates to dealers steps to follow to obtain an IOK radio.
PIC6629A
This PI is to instruct dealer on diagnostic procedures that need to be completed prior to replacing a radio or IPC display
PIC6602N
This Preliminary information communicates to dealers steps to follow to obtain an IOK radio.
PIC6629
This PI is to instruct dealer on diagnostic procedures that need to be completed prior to replacing a radio or IPC display
N252526150
Service Update. Certain vehicles listed above may have a condition which can cause the fuel pump power control module to fail. If this were to occur, fuel flow to the engine could be interrupted. Dealers will replace the fuel pump power control module.
PIT6446
This PI Communicates information to ensure Memory Recall is enabled to ensure memory mirrors return to set position after curbview assist is used.
PIT6406C
This Preliminary Information communicates direction for different audio issues with RPO UQA, UQF, UQS, or NKD
PIC6602M
This Preliminary information communicates to dealers steps to follow to obtain an IOK radio.
PIT6234A
This Preliminary information communicates an issue with an aftermarket device wired into the vehicle and cause the vehicle to turn off when shifted into gear. This PI provides a diagnostic tip to inform dealership to inspect for this aftermarket device.
PIC6602L
This Preliminary information communicates to dealers steps to follow to obtain an IOK radio.
PIT6425B
This Preliminary information communicates to the field on how to diagnosis a GPS issue with the Telematic module with no DTC's
PIT6425A
This Preliminary information communicates to the field on how to diagnosis a GPS issue with the Telematic module with no DTC's
PIC6602K
This Preliminary information communicates to dealers steps to follow to obtain an IOK radio.
PIT6406B
This Preliminary Information communicates direction for different audio issues with RPO UQA, UQF, UQS, or NKD
PIT6440
The Driver Information Center may display a message of Transport Mode On after the ignition is cycled.
13598
New Vehicle Monitoring Programs Section in IVH
PIT5479H
This Preliminary Information communication provides information to the technician about fluid leaking from the brake caliper piston area found during a service of the vehicle. The substance is actually excess assembly grease from the caliper boot and piston.
PIT6432
This preliminary information communicates an issue with an SES MIL and reduced power steering, and brake assist that engineering is working on a fix.
PIT6053C
This Preliminary information communicates information to inform dealer there is a check valve in the washer fluid hose that connects to the washer pump.
PIT6213C
This Preliminary information communicates that the Tailgate Assist Handle is not included with certain truck models and how to get one if needed.
PIC6602H
This Preliminary information communicates to dealers steps to follow to obtain an IOK radio.
PIT5895E
This Preliminary information communicates a new tailgate feature which allows the customer to enable or disable the inner tailgate.
PIP4902T
This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
PIT6059C
This Preliminary information communicates an issue with super cruise unavailable due to the driver's monitoring camera and dealers to replace the camera.
PIC5650M
This Preliminary Information communication provides information to the technician about vehicles that have an intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble Codes B3055, B3060, B3935, C0750, C0755, C0760, C0765, and/or C0775.
PIT5161L
This Preliminary Information communication provides information to the technician about vehicles that may have a bump feel or clunk noise at a stop or on launch. Dealer should communicate to the customer this condition is a normal operating characteristic
PIT6212D
This Preliminary information communicates an issue with the Hydrastar Electric Over Hydraulic trailer brake system causing a voltage spike into the trucks electrical system which is causing DTC C1114 to set.
PIP5601B
This PI communicates the requirement to provide a pico file to receive diagnostic assistance from TAC.
PIT5074S
This Preliminary Information communication provides information to the technician about the use of J-35616-64B and Mini 50 terminal test probe, replacement terminals, and terminated leads.
PIT5832V
This Preliminary information communicates a diagnostic tip on how to resolve a issue if the serial data authentication configuration did not complete correctly.
PIT6401
This Preliminary information communicates a diagnostic tip on how to resolve a issue of the horn sounding when vehicle doors are being closed and the key in vehicle reminder set to off.
PIT6180A
This Preliminary information communicates assistance in locating the Rear seat belt comfort guides in the parts catalog.
PIP4902S
This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
25-NA-156
This service bulletin provides information on Tire Sidewall Irregularities.
PIT5074R
This Preliminary Information communication provides information to the technician about the use of J-35616-64B and Mini 50 terminal test probe, replacement terminals, and terminated leads.
PIT5966E
This Preliminary information communicates an issue with an OTA pending message still displayed after an OTA event and how to reset/clear the message.
25-NA-118
This service bulletin provides information for the technicians to use a Customer Concern Verification sheet to facilitate the questions needing to be answered by the customer regarding Automatic Emergency Braking (AEB) issues.
15-NA-010
This service bulletin provides information to dealership personnel for new vehicles with less than 1,000 miles that may not pass California smog inspection or smog inspection in other states.
22-NA-242
This warranty administration bulletin provides information for dealers/technicians on System Reset and Connector Reconnect Labor Code Numbers.
25-NA-100
This warranty administration bulletin provides policy information on vehicles outside of a California Emissions State who move to and register their vehicle in a California Emission State may be entitled to the 7 year, 70,000-mile Emission Select State Component Limited Warranty.
07-00-89-037W
This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance programs.
25-NA-087
This service bulletin provides information on the proper Reflective High Temperature Heat and/or Insulating Tape to use for certain repairs, such as Wiring Harness Repairs.
13-08-116-001K
The intent of this service bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for causing multiple customer concerns that do not have other diagnostic methods to identify them.
25-NA-065
This informational bulletin instructs the tech when fuel/fluid is needed to be tested and where it can be sent for analysis.
Complaint counts are reports filed with NHTSA, not failure rates. A common model collects more of them than a rare one that breaks more often.