Technical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.
PIP5276F
Service Bulletin/Repair Instructions
This Preliminary Information communication provides steps the technician will uses to diagnose and repair vehicles that have low oil pressure after an oil change with the engine Regular Production Option Code L20, L77, L94, L96, L99, L9H, LC8, LC9, LH9, LMF, LMG, LY6, or LZ1. Vehicle may have Service Engine Soon lamp with Diagnostic Trouble Code P0521 or Low Oil Pressure message on the instrument panel. Dealer will need to determine if bulletin 10-06-01-008 was completed. If the bulletin was performed inspect the left rocker cover. Dealer will insure the left rocker can hold water without leaking. If leaks are found apply room temperature vulcanization silicone to the rocker cover if possible or replace the left rocker cover.
12-03-10-001C
Service Bulletin/Repair Instructions
This informational bulletin provides information on the proper mounting paste to apply to tires when mounting and balancing them to prevent conditions like Vibration Shortly After Tires are Mounted/Preventing Vibration from Wheel Slip (Tire Sliding on Wheel)
PIC5953A
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that may have an issue when using Bluetooth voice recognition with an iPhone. Technician should work with the customer to insure the phone contacts to not have any Emojis loaded to any contact.
PIP5226A
Service Bulletin/Repair Instructions
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT FINDING NEEDLE BEARINGS DURING AN OIL CHANGE. TECHNICIAN WILL GAIN ACCESS TO THE ROLLER ROCKERS TO INSPECT THEM. ONLY REPLACE THE ROLLER ROCKER THAT IS MISSING NEEDLE BEARINGS. BE SURE TO CLEAN THE OIL DRAINS TO RETRIEVE THE NEEDLE BEARINGS. EACH ROLLER ROCKER HAS 66 BEARINGS.
10-08-110-001D
Service Bulletin/Repair Instructions
This informational bulletin provides information on the proper use of GM floor mats.
00-06-01-026G
Service Bulletin/Repair Instructions
This informational bulletin provides information to technicians regarding intake manifold inspection/replacement after severe internal engine damage.
07-00-89-037H
Service Bulletin/Repair Instructions
This warranty administration bulletin provides policy information on courtesy transportation and roadside assistance programs.
02-00-89-002O
Service Bulletin/Repair Instructions
This informational bulletin provides information for dealers/technicians on when and how to submit a Field Product Report (FPR) (U.S. Dealers Only).
99-00-89-019M
Service Bulletin/Repair Instructions
This informational bulletin provides dealership personnel with Global Warranty Management (GWM), Warranty Parts Center (WPC), and Parts Return Program information.
15-08-44-001C
Service Bulletin/Repair Instructions
This informational bulletin provides information on a GM of Canada OnStar® cellular communication upgrade.
SB-07-06-04-019A
Service Bulletin/Repair Instructions
GENERAL MOTORS: INTERMITTENT MIL/SES/ DTC P2138 WITH REDUCED ENGINE POWER (REPAIR INSTRUMENT PANEL (IP) TO BODY HARNESS CONNECTOR). 2005-08 GM PASSENGERS CARS/LIGHT DUTY TRUCKS (INCL. SATURNS). *PE UPDATED 11/5/10. *PE UPDATED 4/4/11. *PE UPDATED 2/3/16. *PE
15-08-44-001A
Service Bulletin/Repair Instructions
This informational bulletin provides information on a GM of Canada OnStar® cellular communication upgrade.
PIT5399
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about connectivity concerns when connecting an Apple device via USB cord. Technician should insure the customer is using an original equipment manufacturer Apple USB cable.
PIC4310L
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicle that may have an OnStar system that has progression tones when pressing the blue or red button. Technician will need to call General Motors Technical Assistance Center with the scan tool data from the OnStar system.
05-08-46-009D
Service Bulletin/Repair Instructions
This informational bulletin adds the 2014 and 2015 model years to information of a language change for OnStar System (U.S. and Canada only).
13-08-116-001B
Service Bulletin/Repair Instructions
The intent of this technical bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for causing multiple customer concerns that do not have other diagnostic methods to identify them.
00-05-22-002O
Service Bulletin/Repair Instructions
This informational bulletin provides technicians with a brake lathe calibration procedure.
PI1440
Service Bulletin/Repair Instructions
This preliminary informational bulletin provides technicians with diagnostic tips for a customer concern of odor emanating from HVAC system.
04-00-89-015J
Service Bulletin/Repair Instructions
This warranty administration bulletin communicates GM required operating procedures (U.S. only) for service operations.
09-00-89-016D
Service Bulletin/Repair Instructions
This warranty administration bulletin provides retail and wholesale service personnel with the policies and the warranty claims submission procedures that support Labor Operation 0600014 - Suspected Tampering or Vehicle Modifications.
15-08-44-001
Service Bulletin/Repair Instructions
This informational bulletin provides information on a GM of Canada OnStar® cellular communication upgrade.
PIT5264C
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that are travelling from Canada to the United States. While in the United States they are unable to receive Turn-by-Turn directions. Due to the existing cellular provider not having roaming agreements in areas outside of Canada to support transmitting of the packet data required for Turn-By-Turn feature to operate. The customer has 3 options while traveling through the United Sates. First if the vehicle is equipped with a navigation radio they can request a "Destination Download" to the vehicle. Second if the customer uses the OnStar RemoteLink app they can send the directions to the vehicle. The third option would be to have the vehicle loaded with a "500 phone number" The customer will no longer be able to use their Hands Free Calling minutes when the new 500 phone number is loaded. If a customer chooses to restore Hands Free Calling in the future a new phone number will be assigned to the vehicle; previous phone numbers are not available.
PIP4568R
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician that some vehicles may have a Service Engine Soon lamp, engine misfire on cylinder 1, 4, 6, or 7 and/or tick noise. Technician will follow service information diagnosis first. If service information diagnosis does not isolate the cause of this concern perform a cylinder deactivation active fuel management system compression test in service information. If the running compression of the misfiring cylinder stays below 25 Pounds per Square Inch regardless of the active fuel management solenoid being commanded on or off, an active fuel management lifter is mechanically collapsed/stuck or unlocking as soon as the engine is started. Replace all active fuel management lifters, and all plastic lifter guides. Also perform the cylinder deactivation active fuel management Valve Lifter Oil Manifold Diagnosis and Testing in Service Information. If it isolates a concern with the Valve Lifter Oil Manifold, replace it and reevaluate the concern. The active fuel management lifters can also be monitored for proper operation by carefully inspecting the cylinder 1, 4, 6, and 7 rockers and valves while cranking or briefly and safely running the engine with the valve covers removed. If the valve or valves of an active fuel management cylinder stop moving while doing this test, the active fuel management lifter is causing the concern. For 2008-2009 Full Size Truck/SUV or a 2007-2009 Chevrolet Tahoe with the Police Package reprogram the Engine Control Module. On the 2008-2009 Pontiac G8, 2010-2011 Camaro, and 2007-2010 Full Size Trucks with active fuel management, also determine if the active fuel management pressure relief valve shield that is listed in the latest version of 10-06-01-008 has ever been installed. On passenger cars with the LS4 engine, determine if the updated oil pan gasket that is listed in the latest version of 11-06-01-007 has been installed.
PIT3271G
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles. General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.
PIC3278F
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician the steps needed to diagnose and repair the vehicles that may have unwanted or phantom phone calls. Technician will need to determine what type of call the customer is having that is unwanted. The vehicle may receive an incoming call just like any other phone. Typically the customer will hear the phone ringing in the vehicle. This scenario also includes incoming Bluetooth calls. One type of unwanted call can be made if the key pad is faulty the OnStar system will try to make a blue button call for shorted voltage in the circuits. The OnStar module could have an internal fault and produce a "Phone Unavailable" audio message also it may have a Diagnostic Trouble Code U1500 or B1000. Refer to diagnostics for the Diagnostic Trouble Code making sure to follow any applicable Bulletins or Preliminary Information sheets. A "Ready" or "OnStar ready" audio message heard while driving. In some cases it has been found that the customer is inadvertently pressing the ?push to talk? button on the steering wheel controls. On rare occasions, other issues in the steering column or Steering Wheel Control system may induce this concern.
PIC4310K
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicle that may have an OnStar system that has progression tones when pressing the blue or red button. Technician will need to call General Motors Technical Assistance Center with the scan tool data from the OnStar system.
06-08-43-003E
Service Bulletin/Repair Instructions
This informational bulletin explains how to care for wiper blades.
07-08-49-020I
Service Bulletin/Repair Instructions
This informational bulletin provides a quick guide to updating which model vehicle after replacing the IPC.
04-00-89-015H
Service Bulletin/Repair Instructions
This warranty administration bulletin provide policy information of the JOB CARD, for a repair on vehicles and what is acceptable - customer authorization; Service manager approvals and transaction authorization; Details of concern, cause and correction; Labor Time; Technician ID and acoutablity of labor time; Proper documentation and retension of warranty parts; Accurate sublet charges and receipts; Add on concerns after the Job Card has been written.
08-08-44-015E
Service Bulletin/Repair Instructions
This informational bulletin provides information on Inappropriate Warranty Claims Submitted for Damaged Radios and IPCs
PIT4780Q
Service Bulletin/Repair Instructions
This Preliminary Information communication advises the technician that parallel hybrid truck parts are on parts restriction. Dealer will need to call General Motors Technical Assistance Center for further assistance.
PIP4932C
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles with Service Engine Soon Malfunction Indicator Lamp. Technician may find Diagnostic Trouble Code P0101. Technician should follow published Service Information diagnostics for any Diagnostic Trouble Codes that are set. If during diagnosis the tech has found that the Airflow Leak Equivalency Ratio or Induction System Leak Indication is above or below the specification the tech will have to carefully check for leaks in the air intake.
05-02-32-008D
Service Bulletin/Repair Instructions
GENERAL MOTORS: DIAGNOSING POWER STEERING CONCERNS. IN RARE CASES, CUSTOMERS MAY COMMENT ON A LACK OF STEERING ASSIST WHEN STOPPED OR DURING PARKING LOT TYPE OF MANEUVERS. *JS UPDATED 09/02/14*LJ
PIP3119M
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician on the steps to diagnose and repair vehicles that may have a Service Engine Soon Malfunction Indicator Lamp on at low mileage. Technician may find Diagnostic Trouble Codes P0420 and or P0430 stored. Technician should be advised that the catalytic converter efficiency Diagnostic Trouble Codes P0420 and P0430 are disabled for the first hour of engine run time to allow break-in of the catalytic converter. Technician will need to use a Tech2 to check the verify engine run time on the Engine Hour Meter in the Instrument Panel Cluster Data Display/Data 1 List in the scan tool match. If the engine run time is less than one hour, the battery may have been disconnected, or another vehicle power loss event may have occurred, during vehicle manufacturing. Technician will need to clear the Diagnostic Trouble Codes and perform a drive cycle. If the catalytic converter was replaced and the Diagnostic Trouble Codes set it may be a result of the engine run time restrictions no longer being in place since the vehicle is no longer new. Technician will need to clear the Diagnostic Trouble Codes and perform a drive cycle.
PIC5953
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that may have an issue when using Bluetooth voice recognition with an iPhone. Technician should work with the customer to insure the phone contacts to not have any Emojis loaded to any contact.
PIT3189R
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about customers that are unable to override the automatic door locking feature. Technician will update the Body Control Module on 2006 to 2007 model years. On 2010 to 2014 model years technician will need to contact Techline Customer Support for calibrations.
PIP4379K
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have not engagement into drive, delayed, no engagement into reverse, and or a range inhibit. Technician may find Diagnostic Trouble Codes P0701, P0731, P0732, P0733, P0734, P0736, P0751, P0756, P0761, P0776, P0843, P0848, P0873, P0877, P0894 or P2723. Technician should follow published Service Information diagnostics for Diagnostic Trouble Code P0701 first. Technician will also ensure the fluid level is at the top of the hot band when the transmission fluid temperature is 175° Fahrenheit. Diagnostic Trouble Codes P0701, P0731, P0732, P0733, P0734, P0736, P0751, P0756, P0761, P0776, P0843, P0848, P0873, P0877, P0894 or P2723 can set by the following fluid service/filter change, transmission service involving removing the pan, low fluid level caused by leaks, or after long periods of storage. If the fluid level has been properly checked using the HOT check procedure listed in Service Information document 2408059 and any of the Diagnostic Trouble Codes reset during a cold start inspect the internal suction filter for possible cracks. If no other concerns are found inspect for a stuck lube regulator valve in the pump cover due to debris.
PIP-4379-D
Service Bulletin/Repair Instructions
CHEVROLET/GMC: DELAYED OR NO DRIVE AND DELAYED OR NO REVERSE WITH DTC'S, RANGE INHIBIT. MODEL YEARS 2001-2013. *PE UPDATED ON 06/08/2011. *KB UPDATED ON 06/16/2011. *KB UPDATED 11/26/12. *PE UPDATED 12/4/2013 *JS
PIT3237G
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about the percentage of UV protection or tint offered by the windshield or side glass. Technician should be advised Windshield reduces UV rays down to 4% or less. Front side door glass reduces UV rays down to 35% or less. Windshields are SOLAR glass with a light transmittance of >/=70%. Front door glass are Solar glass with a light transmission of >/=70%. Rear door glass, quarter windows and back windows can use either Solar glass (>/=70%) or Privacy glass, which has a light transmittance of 20%.
01-03-10-003K
Service Bulletin/Repair Instructions
This warranty administration bulletin provide policy information on GM of Canada New Vehicle Limited Warranty Tire Program and Global Warranty Management (GWM) Submission Information.
PIT4780M
Service Bulletin/Repair Instructions
This Preliminary Information communication advises the technician that the 2004-2007 Parallel Hybrid Truck parts will be placed on restriction through the General Motors Technical Assistance Center. Dealer will need to contact General Motors Technical Assistance Center for further assistance.
PIP-4290
Service Bulletin/Repair Instructions
ENGINE SURGE OR STALL AT STOP AND/OR DTC P0742 POSSIBLE TCC APPLIED. EQUIPPED WITH ALLISON LCT1000 TRANSMISSION RPO M74 OR MW7. *NJ UPDATED 4/22/13. *PE
11-00-89-005C
Service Bulletin/Repair Instructions
This warranty administration bulletin provides information on the Clarification of Use for Dealer Empowerment Labor Operations and Customer Enthusiasm
PIT3173C
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician that fluid contamination may be directed to one of the following testing centers according to the type of fluid needing testing. Dealer should send the correct fluid to the proper testing center.
10-00-89-017X
Service Bulletin/Repair Instructions
This informational bulletin provides a list off all the issues revolving around new vehicles for a one stop place to find growing concerns around them.
PI0774B
Service Bulletin/Repair Instructions
This preliminary information bulletin provides a descritption of operation of the echo control and noise cancellation settings for concernc regarding noice drop outs during calls and muffled sound.
PIT4907A
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about brake rotors on new vehicles and replacement parts from General Motors Service Parts Operations. Technician should be advised the costing should not be removed from the brake rotor it will wear off with normal brake usage. Dealer should communicate to the customer this condition is a normal operating characteristic of their vehicle.
PIT-5141
Service Bulletin/Repair Instructions
BUICK/CADILLAC/CHEVROLET/GMC/OLDSMOBILE: IF BLOWER MOTOR IS SET TO ANY SPEED POSITION AND WHEN KEY IS OFF, IT BECOMES INOPERATIVE AND MAY STILL BE INOPERATIVE AFTER KEY IS TURNED ON. *PE UPDATED ON 5/1/12. *JS
SB-09-06-03-004A
Service Bulletin/Repair Instructions
GM/HUMMER/SAAB: INTERMITTENT ILLUMINATION OF MIL, SERVICE LAMPS, SERVICE MESSAGES, OR DTC SET BY VARIOUS CONTROL MODULES-DIAGNOSING AND REPAIRING FRETTING CORROSION (DISCONNECT AFFECTED CONNECTOR AND APPLY DIELECTRIC LUBRICANT). *PE UPDATED 3/26/10. *PE UPDATED 6/6/11. *PE UPDATED 3/12/12. *PE
PIP-3366-B
Service Bulletin/Repair Instructions
CADILLAC/CHEVROLET/GMC/HUMMER: SOME SUVS AND TRUCKS ARE EXHIBITING A CONDITION WHERE BY GRINDING/RATCHETING TYPE NOISE COMING FROM AUTOMATIC TRANSMISSION WHEN SHIFTING INTO PARK WHILE IN 4WD LOW (4LO) RANGE. *PE
05-09-40-002E
Service Bulletin/Repair Instructions
GM: SERVICE BULLETIN EXPLAINING WHEN THE SAFETY BELTS ARE SUPPOSED TO LOCK. *RM UPDATED 12/6/11. *PE
PI-0474
Service Bulletin/Repair Instructions
GM: AN 'ENGINE POWER IS REDUCED' MESSAGE APPEARS AND THERE IS A STORED TROUBLE CODE. THIS IS CAUSED BY WEAR OF THE INTERNAL FUEL INJECTOR. *RM
050232008
Service Bulletin/Repair Instructions
GEAR BOX POWER STEERING PUMP, P/S PERFORMANCE CONCERNS. *NJ UPDATED ON 6/30/2011. *KB
3189
Service Bulletin/Repair Instructions
UNABLE TO DISABLE AUTO DOOR LOCKS. THIS INCLUDES 05 CHEVROLET GMC CADILLAC FULL SIZE TRUCKS AND UTILITIES. *EH ALSO INCLUDES AVALANCE, SILVERADO SUBURBAN TAHOE; GMC SIERRA, YUKON, DENALI, YUKON XL, DENALI XL. UPDATED 8/26/08. *PE UPDATED 5/9/11. *PE
SB-02-06-04-0371
Service Bulletin/Repair Instructions
CHEVROLET/GMC: CHECK ENGINE LIGHT ON, FUEL TANK HARD TO FILL, DTCS P0442, P0446, P0455 OR P0449 SET (REPLACE EVAPORATIVE EMISSION (EVAP) VENT VALVE SOLENOID ASSEMBLY AND ADD/RELOCATE FILETER BOX USING SERVICE KIT). *PE
02-06-04-037
Service Bulletin/Repair Instructions
SOME CUSTOMERS WHOSE VEHICLES ARE OPERATED IN DUSTY TYPE ENVIRONMENTS, SUCH AS FARMING OR MINING OFF-ROAD TYPE APPLICATIONS, MAY COMMENT ABOUT THE ILLUMINATION OF THE INSTRUMENT PANEL SES LIGHT, WITH DIAGNOSTIC TROUBLE CODE P0446 SET. *TT UPDATED 7/11/08. *NJ UPDATED 11/5/10. *PE
3586
Service Bulletin/Repair Instructions
DIESEL ENGINE GLOW PLUG TROUBLE CODES. *TT UPDATED 3/15/10. *PE
SB-08-06-04-029B
Service Bulletin/Repair Instructions
GENERAL MOTORS: LBZ, LLY, LMM MIL/SES LIGHT N DTC P0087-FUEL RAIL PRESSURE (FRP) TOO LOW, LACK OF PERFORMANCE, NO POWER, ENGINE RUNS ROUGH, NO START (DIAGNOSE FUEL SYSTEM COMPONENTS). *PE UPDATED 3/1/10. *PE
3187
Service Bulletin/Repair Instructions
ENGINE LOW POWER WILL NOT GO OVER 2300 RPMS. *EH UPDATED 6/11/10. *PE
030525007
Service Bulletin/Repair Instructions
ANTILOCK BRAKE (ABS) ACTIVATION AT LOW SPEEDS (CLEAN WHEEL SPEED SENSOR MOUNTING SURFACE). *TT UPDATED 10/23/09. *PE
PIP-4629
Service Bulletin/Repair Instructions
CHEVROLET/GMC: DIESEL ENGINE TURBO DTC P2563 OR P003A. MAY ENCOUNTER A CONCERN OF SES LIGHT, REDUCED POWER, LOW POWER. *PE
PIT-4662
Service Bulletin/Repair Instructions
GMC: SIR MIL DTC B0084 AND/OR B0085. THIS CONCERN COULD BE CAUSED BY BROKEN SEAT POSITION SENSOR CIRCUITS UNDER THE DRIVER OR PASSENGER FRONT SEATS. OVER TIME, FROM REPEATED SEAT MOVEMENT, THE WIRING COULD BREAK. *PE
08-06-04-016
Service Bulletin/Repair Instructions
DIAGNOSTIC INFORMATION ON MIL/SES WITH DTC P0171 (FUEL TRIM SYSTEM LEAN BANK 1) AND/OR P0174 (FUEL TRIM SYSTEM LEAN BANK 2) AFTER BRAKE MASTER CYLINDER REPLACEMENT. *NJ
PIP3605
Service Bulletin/Repair Instructions
DTC U0101, NO ENGINE CRANK AND NO TECH II COMMUNICATION WITH TCM. EQUIPPED WITH ALLISON LCT1000 (RPO-MW7) AUTOMATIC TRANSMISSION. *NJ
PIP4054A
Service Bulletin/Repair Instructions
EATON LOCKING DIFFERENTIAL CHATTER SHUDDER NOISE ON TURNS, EQUIPPED WITH A LOCKING REAR DIFFERENTIAL RPO G80. *NJ UPDATED 7/17/2008. *PE
05-04-21-003
Service Bulletin/Repair Instructions
SERVICE 4WD LIGHT ILLUMINATED, DIAGNOSTIC TROUBLE CODE (DTC) C0374 SET. *TT UPDATED 10/05/07. *NJ INSPECT WIRING HARNESS TO TRANSFER CASE SPEED SENSORS, REPLACE WIRING HARNESS. UPDATED 7/18/08 *PE
4303
Service Bulletin/Repair Instructions
4 WHEEL DRIVE INOPERATIVE FRONT AXLE WILL NOT ENGAGE - KEYWORDS CLUNK GRIND GROWL K2 K3 EQUIPPED WITH A 9.25 FRONT DIFFERENTIAL. *NJ UPDATED 2/27/08. *NJ
070138009
Service Bulletin/Repair Instructions
EI07264 - MANUAL HVAC PERFORMANCE, TEMPERATURE, MODE, A/C DOES NOT COOL, DTC B0228, B0413, B0423, B0433, B3779, B3782 *NJ UPDATED 2/15/08. *NJ
060842009
Service Bulletin/Repair Instructions
USE OF AUXILIARY CENTER HIGH MOUNTED STOP LAMP (CHMSL) WITH INSTALLATION OF ACCESSORIES OVERHEAD RACK SYSTEM. *NJ
070842013
Service Bulletin/Repair Instructions
TURN SIGNAL IN CAMPER STYLE OUTSIDE REARVIEW MIRROR (RPO DPN) DOES NOT ILLUMINATE TURN SIGNAL FLASH (REPLACE UPPER MIRROR GLASS) *NJ