PIP4902W
Service Bulletin/Repair Instructions
This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
Vehicle report
2015 GMC SIERRA DENALI
Service bulletins
1524 bulletinsTechnical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.
PIT5099J
Service Bulletin/Repair Instructions
PI to help diagnose A/C concern
PIT3271Q
Service Bulletin/Repair Instructions
This preliminary information communicates information about how to determine if a wheel and tires size change is available.
PIP4902V
Service Bulletin/Repair Instructions
This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
PIP6104
Service Bulletin/Repair Instructions
This Preliminary information communicates the steps on how to save a GDS2 Session Log and upload to a Technical Assistance Case in CX Connect.
PIP4902U
Service Bulletin/Repair Instructions
This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
PIT5214G
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have had multiple repair attempts that are being performed on customer’s vehicles that exhibit vibration conditions without utilizing the support of General Motors Technical Assistance Center. If valid vibration frequency or Road Force Variation data has been collected and a repair attempt does not correct the customer complaint, contact General Motors Technical Assistance Center for further support. For any vehicles that remains unrepaired after being at the dealer for three days or more and a related bulletin or PI is not found, contact General Motors Technical Assistance Center for further support.
13598
Other
New Vehicle Monitoring Programs Section in IVH
PIP4902T
Service Bulletin/Repair Instructions
This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
PIC5650M
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have an intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble Codes B3055, B3060, B3935, C0750, C0755, C0760, C0765, and/or C0775.
PIP4902S
Service Bulletin/Repair Instructions
This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
25-NA-156
Service Bulletin/Repair Instructions
This service bulletin provides information on Tire Sidewall Irregularities.
00-06-01-026R
Service Bulletin/Repair Instructions
This service bulletin provides information on replacing the intake manifold when the engine is replaced after severe internal engine damage.
PIT5074R
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about the use of J-35616-64B and Mini 50 terminal test probe, replacement terminals, and terminated leads.
15-NA-010
Service Bulletin/Repair Instructions
This service bulletin provides information to dealership personnel for new vehicles with less than 1,000 miles that may not pass California smog inspection or smog inspection in other states.
PI0281L
Service Bulletin/Repair Instructions
This preliminary informational (PI) bulletin provides information to dealership personnel that may be helpful when addressing underbody component corrosion with customers.
07-00-89-037W
Service Bulletin/Repair Instructions
This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance programs.
25-NA-087
Service Bulletin/Repair Instructions
This service bulletin provides information on the proper Reflective High Temperature Heat and/or Insulating Tape to use for certain repairs, such as Wiring Harness Repairs.
13-08-116-001K
Service Bulletin/Repair Instructions
The intent of this service bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for causing multiple customer concerns that do not have other diagnostic methods to identify them.
25-NA-052
Service Bulletin/Repair Instructions
This bulletin advises the technician to flush the cooling system multiple times if oil has been found in the cooling system and replace the parts that may be contaminated due to oil in system.
25-NA-065
Service Bulletin/Repair Instructions
This informational bulletin instructs the tech when fuel/fluid is needed to be tested and where it can be sent for analysis.
08-03-10-006I
Service Bulletin/Repair Instructions
This service bulletin provides a procedure on how to clean and resurface aluminum wheel bead seats for vehicles that have the condition of Tire Slowly Goes Flat, Tire Air Loss, Low Tire Pressure Warning Light Illuminated, Aluminum Wheel Bead Seat Corrosion.
15-06-03-001F
Service Bulletin/Repair Instructions
This service bulletin provides information to diagnose batteries that have set for a long period of time and/or cold weather climates and testing those batteries.
05-03-07-009L
Service Bulletin/Repair Instructions
This service bulletin provides information on Wheel Alignment Specifications, Requirements and Recommendations for GM Vehicles.
11-00-89-005Y
Service Bulletin/Repair Instructions
This Warranty Administration bulletin provides information on Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy (U.S. Only).
05-08-51-001L
Service Bulletin/Repair Instructions
This informational bulletin provides a procedure on how to remove the paint stain that may present itself under the shipping film.
21-NA-138
Service Bulletin/Repair Instructions
This service bulletin provides a repair procedure to correct a customer concern of a Squeak, Grind or Clunking Noise from Rear Leaf Springs.
07-00-89-037V
Service Bulletin/Repair Instructions
This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance programs.
10-08-110-001L
Service Bulletin/Repair Instructions
This service bulletin provides information on proper use of floor mats.
01-08-42-001Q
Service Bulletin/Repair Instructions
This service bulletin provides information on Exterior Lamp Condensation and Water Leak Information and Replacement Guidelines.
09-06-04-026Z
Service Bulletin/Repair Instructions
This bulletin provides information on identifying Non-GM Engine Calibrations for Gasoline Engines using the Tech 2 or GDS 2.
07-00-89-037U
Service Bulletin/Repair Instructions
This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance programs.
03-06-01-023I
Service Bulletin/Repair Instructions
This service bulletin explains how to measure for oil consumption and possible reasons for loss of oil.
PIT5962B
Service Bulletin/Repair Instructions
This Preliminary information communicates a GM part number for reflective high temperature heat or insulating tape when repairing wiring harnesses.
PIT6261
Service Bulletin/Repair Instructions
This Preliminary information communicates to dealers GM is working on a solution for outdated Apps
08-07-30-035I
Service Bulletin/Repair Instructions
This service bulletin provides information on the harmful effects of ethylene glycol in transmission fluid.
19-NA-219
Service Bulletin/Repair Instructions
This diagnostic tip bulletin provides additional information on how to diagnose a possible valve, lifter or camshaft issue.
21-NA-043
Service Bulletin/Repair Instructions
This bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles before being sold (prepping) to the customer.
04-06-01-029K
Service Bulletin/Repair Instructions
This informational bulletin explains Unscheduled Supplemental Services and the importance of GM Simplified Maintenance Schedules.
24-NA-040
Service Bulletin/Repair Instructions
This service bulletin provides information on All hazmat parts being returned to the Warranty Parts Center (WPC) must be shipped using Central Transport. Hazardous materials should never be sent by air transportation to the WPC.
10-00-89-009F
Service Bulletin/Repair Instructions
This service bulletin provides information on key code security rules and information on GM keycode look-up applications (U.S).
03-06-01-023H
Service Bulletin/Repair Instructions
This service bulletin explains how to measure for oil consumption and possible reasons for loss of oil.
01-06-01-011Q
Service Bulletin/Repair Instructions
This service bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil consumption.
20-NA-132
Service Bulletin/Repair Instructions
This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
99-00-89-019Z
Service Bulletin/Repair Instructions
This Warranty Administration bulletin provides information on the Global Warranty Management (GWM) Warranty Parts Center (WPC) Parts Return Program.
07-00-89-037T
Service Bulletin/Repair Instructions
This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance programs.
23-NA-154
Service Bulletin/Repair Instructions
This bulletin provides information on Warranty Administration – Required Operating Procedures - 8 Points (U.S. Only).
04-06-04-051J
Service Bulletin/Repair Instructions
This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent additive.
23-NA-219
Service Bulletin/Repair Instructions
This service bulletin provides information on Concerns or Questions Regarding Installation of Dealer Installed Accessories.
20-NA-138
Service Bulletin/Repair Instructions
This bulletin provides information on Policies Applicable to All U.S. Dealers for Engine and Transmission Assembly Replacement Under Warranty, Policy or Customer Enthusiasm and information on Submission of Warranty Transaction in Global Warranty Management.
08-07-30-026I
Service Bulletin/Repair Instructions
This service bulletin provides information on some vehicles that may rock or move slightly forward or rearward while in Park at start up after cold soak. This condition may be accompanied by a clunk noise. This is a slight movement that is more often seen visually, rather than felt, when viewed from the outside and using the auto-start feature, if equipped.
18-NA-146
Service Bulletin/Repair Instructions
This warranty administration bulletin provides policy information, proper labor operation selection and causal part identification for warranty transactions (U.S. Only).
07-00-89-036K
Service Bulletin/Repair Instructions
This service bulletin provides information on Enhancing Field Product Reports with Digital Pictures.
02-00-89-002X
Service Bulletin/Repair Instructions
This service bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S. and Canada Dealers Only).
PIT3271P
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles. General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.
24-NA-174
Service Bulletin/Repair Instructions
The bulletin provides direction on how to locate the Temporary Service Part (TSP) form in GlobalConnect.
General Communication
Service Campaign
Vehicle Wide Programming (VWP) is a new process to update software on GM Vehicles. It provides the ability via a single selection within Techline Connect to first identify which modules need updating and then proceed to updating affected modules (with some exceptions). The updating of modules is completed in parallel instead of the technician needing to update one module at a time. This allows a more streamlined approach for dealers and customers.
05-03-08-002J
Service Bulletin/Repair Instructions
This service bulletin provides information to dealership personnel on diagnosis and replacement of shock absorber and strut due to fluid leak.
18-NA-073
Service Bulletin/Repair Instructions
This service bulletin provides graphics, information and guidelines for engine component wear to assist service personnel as a guideline to perform necessary engine repairs and prevent unnecessary engine replacement.
23-NA-044
Service Bulletin/Repair Instructions
This service bulletin provides information on AGM batteries that require less frequent charging in storage.
01-00-89-010S
Service Bulletin/Repair Instructions
This service bulletin provides information on a guide to help reduce repeat visits for the same customer concern.
07-06-01-016J
Service Bulletin/Repair Instructions
This service bulletin provides information on Internal Engine Noise or Damage After Oil Filter Replacement.
23-NA-141
Service Bulletin/Repair Instructions
This informational bulletin advises the technician that the engine and related parts will be debited if found that the tech did not properly prepare the engine block from dirt and debris in bolt holes or if found that the block was damaged by the tech.
00-06-01-012N
Service Bulletin/Repair Instructions
This service bulletin advises about the possible issues that may occur when using a scotch brite pad or highly abrasive disk on gasket sealing surfaces or reused parts.
05-06-04-022V
Service Bulletin/Repair Instructions
This bulletin provides information on the TOP TIER Detergent Gasoline Licensed Brands and the TOP TIER Diesel Fuel Licensed Brands that are recommended for use in all GM vehicles and the TOP TIER FUELS website URL.
16-NA-222
Service Bulletin/Repair Instructions
This bulletin provides information on Engine Concerns that could result from lack of scheduled maintenance, improper service or aftermarket calibrations.
09-06-04-026Y
Service Bulletin/Repair Instructions
This bulletin provides information on identifying Non-GM Engine Calibrations for Gasoline Engines using the Tech 2 or GDS 2.
01-06-01-011P
Service Bulletin/Repair Instructions
This service bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil consumption.
18-NA-306
Service Bulletin/Repair Instructions
This Warranty Administration service bulletin provides information for dealers/Service advisors on when and how to submit a Pre-Repair Authorization (PRA).
PI0754G
Service Bulletin/Repair Instructions
This PI provides information on Rear and Side Tempered Glass Spots (Quench Marks) and that they are a normal characteristic.
16-NA-158
Service Bulletin/Repair Instructions
This service bulletin describes the U.S. Dealer Special Tool Loan Program process.
12-01-37-001G
Service Bulletin/Repair Instructions
This service bulletin provides information to dealership personnel on a new refrigerant (R1234yf) for A/C service.
24-NA-141
Service Bulletin/Repair Instructions
GM is receiving damaged (cracked or broken) transmission cores returned to the reman facilities. The damage is being caused either in the removal process by the technician, or inadequate packaging or shipping. This bulletin advises the dealers to be more careful not to damage the transmissions during removal and to package the core properly for return.
00-03-10-002M
Service Bulletin/Repair Instructions
This service bulletin provides information on Chemical Staining, Pitting, Corrosion and/or Spotted Appearance of Chromed Aluminum Wheels.
17-NA-157
Service Bulletin/Repair Instructions
This service bulletin explains the difference in oil filters for gas engines with new oil pump control systems and the possibilities of what may happen using the incorrect filter.
99-04-20-002O
Service Bulletin/Repair Instructions
This service bulletin provides information on Driveline Clunk Noise and what is acceptable and what is considered normal operation.
04-06-04-051I
Service Bulletin/Repair Instructions
This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent additive.
16-NA-383
Service Bulletin/Repair Instructions
This service bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels should be used to reduce carbon build-up.
22-NA-070
Service Bulletin/Repair Instructions
This service bulletin provides information for replacement parts traceability (RPT) process to aid in tracking part replacements.
18-NA-099
Service Bulletin/Repair Instructions
This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product Allegation Resolution (PAR) claim.
18-NA-125
Service Bulletin/Repair Instructions
This service bulletin provides information for engine oil life monitor operation calculation.
24-NA-098
Service Bulletin/Repair Instructions
This service bulletin provides information for dealers/technicians on Service Programming System (SPS) Error Codes E4398, E4399, E4401, E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491, E4492, or E6961 and resolution information.
20-NA-016
Service Bulletin/Repair Instructions
This Warranty Administration bulletin provides information on customer vehicles concern results in a manufacturer repurchase from the customer, GM depends on the dealership to host and administer the repurchase closing and intake of the returning vehicle.
08-07-30-035H
Service Bulletin/Repair Instructions
This bulletin provides information on the harmful effects of water or ethylene glycol in transmission fluid.
16-NA-119
Service Bulletin/Repair Instructions
This warranty administration bulletin provides policy information to cover GMs policy on performing GM covered vehicle services and maintenance on vehicles originating/sold in Canada.
09-00-89-008G
Service Bulletin/Repair Instructions
This Warranty Administration bulletin provides retail and wholesale service personnel with the policies/procedures and the warranty transaction submission procedures that support the Personal Property Damage process.
18-NA-067
Service Bulletin/Repair Instructions
This service bulletin provides information for cleaning brake dust off of aluminum or chrome wheels.
06-00-89-029V
Service Bulletin/Repair Instructions
This service bulletin includes information on Interior Cleaning - Instrument Panel (IP), Hard or Plastic Surfaces, Seats, Carpet, Leather, Vinyl, Fabric Cleaner, Stain Remover, Restorer - Product Availability.
10-08-110-001K
Service Bulletin/Repair Instructions
This service bulletin provides information on proper use of floor mats.
13-08-116-001J
Service Bulletin/Repair Instructions
The intent of this service bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for causing multiple customer concerns that do not have other diagnostic methods to identify them.
15-00-89-004G
Service Bulletin/Repair Instructions
This service bulletin provides technicians with information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage.
00-03-10-006P
Service Bulletin/Repair Instructions
This service bulletin provides information for dealers/technicians on Tire Radial Force Variation (RFV).
17-NA-052
Service Bulletin/Repair Instructions
This bulletin updates the position of General Motors on refinishing aluminum wheels. GM has determined that wheel refinishing under warranty will no longer be performed.
10-08-45-001H
Service Bulletin/Repair Instructions
This bulletin provides information for electrical ground repairs using new General Motors replacement fasteners with conductive finish.
23-NA-103
Service Bulletin/Repair Instructions
This service bulletin provides information on submitting quality Photos of Various Vehicle Concerns to the GM Technical Assistance Center (TAC).
07-00-89-037S
Service Bulletin/Repair Instructions
This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance programs.
11-00-89-005X
Service Bulletin/Repair Instructions
This Warranty Administration bulletin provides information on Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy (U.S. Only).
17-NA-073
Service Bulletin/Repair Instructions
This warranty administration bulletin provides information regarding the field action courtesy transportation policy.
22-NA-074
Service Bulletin/Repair Instructions
This service bulletin provides service information to technicians on guidelines to replace Oil Cooler, Oil Cooler Lines and Oil Tank if the engine was replaced where large amounts of debris has flowed throughout the oiling system.
19-NA-044
Service Bulletin/Repair Instructions
This service bulletin provides information on the cold start control system in DI engines to reduce cold start emissions and improve fuel economy.
16-NA-338
Service Bulletin/Repair Instructions
This Warranty Admin service bulletin provides guidelines for Dealers Not Required and for Dealers Required to Contact the PQC for engine or transmission assembly replacement and explains the PQC process, GWM Transaction submission, vehicle service record retention and proper handling of assembly returns for Canadian Dealers only.
PI0281K
Service Bulletin/Repair Instructions
This preliminary informational (PI) bulletin provides information to dealership personnel which may be helpful when addressing underbody component corrosion with customers.
02-08-42-001J
Service Bulletin/Repair Instructions
This informational bulletin provides information for dealers/technicians on Headlamp, Tail Lamp, License Lamp or Fog/Driving Lamp Damage.
PI1394B
Service Bulletin/Repair Instructions
This PI bulletin advises the technician on the proper way to install the pistons in an engine.
PI0592I
Service Bulletin/Repair Instructions
This preliminary information (PI) provides information om Service Programming System (SPS) Error Codes (E4398, E4399, E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491 or E6961).
23-NA-224
Service Bulletin/Repair Instructions
This bulletin advises the technician that the 6L50 (MYB), 6L80 (MYC) and 6L90 (MYD) Transmission Oil Filter and Seal Kit part number 24236933 is currently transitioning from a kit to the filter (24236517) and seal (24225347) being sold individually.
PIT5962A
Service Bulletin/Repair Instructions
This Preliminary information communicates a GM part number for reflective high temperature heat or insulating tape when repairing wiring harnesses.
03-00-91-001I
Service Bulletin/Repair Instructions
This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure when diagnosing vibration concerns.
20-NA-159
Service Bulletin/Repair Instructions
This Warranty Administration bulletin is for information on General Motors New Vehicle Tire Warranty Program (U.S. Dealers Only).
05-00-89-029F
Service Bulletin/Repair Instructions
This service bulletin provides information on General Motors Dealership Critical Equipment Requirements and Recommendations.
01-06-01-011O
Service Bulletin/Repair Instructions
This service bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil consumption.
17-NA-170
Service Bulletin/Repair Instructions
This service bulletin provides information about the Hunter wheel Road Force balancers that should be utilized for all repairs requiring balance and Road Force measurement.
99-00-89-019Y
Service Bulletin/Repair Instructions
This Warranty Administration bulletin provides information on the Global Warranty Management (GWM) Warranty Parts Center (WPC) Parts Return Program.
02-00-89-002W
Service Bulletin/Repair Instructions
This service bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S. and Canada Dealers Only).
10-00-89-006J
Service Bulletin/Repair Instructions
This service bulletin provides information for dealers on how to submit a product information report (PIR) (Canada Only).
07-08-49-020R
Service Bulletin/Repair Instructions
This informational bulletin provides information for the IPC odometer programming method quick reference guide.
23-NA-153
Service Bulletin/Repair Instructions
The service bulletin advises the tech of a normal transmission shift condition and the delay in throttle response when the throttle plate is opened rapidly and advises the customer that it is normal for the delay.
PIP4112T
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician of a complaint of a sag or hesitation when accelerating. The concern is present when coasting at low speeds of less than 15 miles per hour and then aggressively applying the throttle, or after making a hard stop followed by an aggressive throttle. This concern may also be present while cruising at highway speeds and then an aggressive increase in throttle. This is considered normal operation of the vehicle the throttle is delayed and opened slowly up to .7 seconds to help minimize driveline lash and clunking or will have approximately .5 seconds of zero torque to allow the transmission to shift to downshift.
23-NA-144
Service Bulletin/Repair Instructions
This technical bulletin provides information and a solution to a condition of Brake Pedal Moves or Self Applies at Full Turns.
09-00-89-016H
Service Bulletin/Repair Instructions
This Warranty Administration bulletin provides information on the proper use of the labor operation 0600014.
15-00-89-004F
Service Bulletin/Repair Instructions
This service bulletin provides technicians with updated information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage.
01-00-89-010R
Service Bulletin/Repair Instructions
This service bulletin provides information on a guide to help reduce repeat visits for the same customer concern.
04-06-04-051H
Service Bulletin/Repair Instructions
This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent additive.
09-06-04-026X
Service Bulletin/Repair Instructions
This bulletin provides information on identifying Non-GM Engine Calibrations for Gasoline Engines using the Tech 2 or GDS 2.
17-NA-066
Service Bulletin/Repair Instructions
This service bulletin provides information for automatic transmission Oil Cooler Flush and flow test.
21-NA-026
Service Bulletin/Repair Instructions
This service bulletin provides information for dealers/technicians on accessory all-weather floor liners and flat mats warped or misshapen.
99-09-40-005I
Service Bulletin/Repair Instructions
This service bulletin provides information on availability for a seat belt extender.
01-06-01-011N
Service Bulletin/Repair Instructions
This service bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil consumption.
99-08-51-001F
Service Bulletin/Repair Instructions
This service bulletin provides information on Paintless Dent Repair Process.
13-08-116-001I
Service Bulletin/Repair Instructions
The intent of this service bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for causing multiple customer concerns that do not have other diagnostic methods to identify them.
04-07-30-013E
Service Bulletin/Repair Instructions
This service bulletin provides information to dealership personnel on automatic transmission shift and engine driveability concerns and/or MIL ON due to aftermarket oil bath air filter use.
02-00-89-002V
Service Bulletin/Repair Instructions
This service bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S. Dealers Only).
08-07-30-026H
Service Bulletin/Repair Instructions
This service bulletin provides information on some vehicles that may rock or move slightly forward or rearward while in Park at start up after cold soak. This condition may be accompanied by a clunk noise. This is a slight movement that is more often seen visually, rather than felt, when viewed from the outside and using the auto-start feature, if equipped.
12-03-10-001E
Service Bulletin/Repair Instructions
This service bulletin provides information for dealers/technicians on Vibration Shortly After Tires are Mounted/Preventing Vibration from Wheel Slip (Tire Sliding on Wheel).
01-08-42-001P
Service Bulletin/Repair Instructions
This service bulletin provides information on Exterior Lamp Condensation and Water Leak Information and Replacement Guidelines.
11-00-89-005W
Service Bulletin/Repair Instructions
This Warranty Administration bulletin provides information on Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy (U.S. Only).
12-03-10-001D
Service Bulletin/Repair Instructions
This service bulletin provides information for dealers/technicians on Vibration Shortly After Tires are Mounted/Preventing Vibration from Wheel Slip (Tire Sliding on Wheel).
04-00-89-015Z
Service Bulletin/Repair Instructions
This bulletin provides information on Warranty Administration â Required Operating Procedures - 8 Points (U.S. Only).
08-07-30-035G
Service Bulletin/Repair Instructions
This bulletin provides information on the harmful effects of water or ethylene glycol in transmission fluid.
10-08-110-001J
Service Bulletin/Repair Instructions
This service bulletin provides information on proper use of floor mats.
11-00-89-005V
Service Bulletin/Repair Instructions
This Warranty Administration bulletin provides information on Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy (U.S. Only).
PI0281J
Service Bulletin/Repair Instructions
This preliminary informational (PI) bulletin provides information to dealership personnel which may be helpful when addressing underbody component corrosion with customers.
00-06-01-012M
Service Bulletin/Repair Instructions
This service bulletin advises about the possible issues that may occur when using a scotch brite pad or highly abrasive disk on gasket sealing surfaces or reused parts.
00-06-01-026Q
Service Bulletin/Repair Instructions
This service bulletin provides information on replacing the intake manifold when the engine is replaced after severe internal engine damage.
22-NA-009
Service Bulletin/Repair Instructions
This service bulletin provides service information on new torque specification and installation procedure for ACDelco Spin-On Oil Filters.
07-06-01-016I
Service Bulletin/Repair Instructions
This service bulletin provides information on Internal Engine Noise or Damage After Oil Filter Replacement.
16-NA-130
Service Bulletin/Repair Instructions
This service bulletin provides information for after installation of a replacement upper valve body, the transmission may have no Reverse and no 2nd gear.
15-NA-017
Service Bulletin/Repair Instructions
This Warranty Administration bulletin provides policy information on Causal Part requirements for transactions submitted to GM for payment.
18-NA-263
Service Bulletin/Repair Instructions
This warranty administration bulletin provides policy information for variable diagnostic time allowances on select labor operations (U.S. Only).
PI0754F
Service Bulletin/Repair Instructions
This PI provides information on Rear and Side Tempered Glass Spots (Quench Marks) and that they are a normal characteristic.
99-04-20-002N
Service Bulletin/Repair Instructions
This service bulletin provides information on Driveline Clunk Noise and what is acceptable and what is considered normal operation.
01-08-42-001O
Service Bulletin/Repair Instructions
This service bulletin provides information for dealers/technicians on Exterior Lamp Condensation and Water Leaks and Replacement Guidelines.
00-00-90-002M
Service Bulletin/Repair Instructions
This service bulletin provides information for accurate tire pressures that ensure the safe handling and appropriate ride characteristics of GM cars and trucks.
07-03-16-004E
Service Bulletin/Repair Instructions
This service bulletin provides information for tire pressure monitoring (TPM) system concerns.
02-00-89-002U
Service Bulletin/Repair Instructions
This service bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S. Dealers Only).
23-NA-001
Service Bulletin/Repair Instructions
This service bulletin provides information for dealers/technicians on OnStar Module 2G Sunset Information.
09-00-89-008F
Service Bulletin/Repair Instructions
This Warranty Administration bulletin provides retail and wholesale service personnel with the policies/procedures and the warranty transaction submission procedures that support the Personal Property Damage process.
21-NA-124
Service Bulletin/Repair Instructions
This service bulletin provides diagnostic tips/steps on testing for possible EVAP leaks in the system to correct a customer concern of an MIL Illuminated with DTCs P0442 and/or P0455 Set.
PIT3271N
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles. General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.
PIC6053B
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that the radio will lose audio except warning chimes and become inoperative after using Siri. The concern may be corrected by an ignition cycle. If the radio continues to be inoperative please contact General Motors Technical Assistance for further direction.
22-NA-205
Service Bulletin/Repair Instructions
This service bulletin provides information on Module Harvesting.
10-00-89-006I
Service Bulletin/Repair Instructions
This service bulletin provides information for dealers on how to submit a product information report (PIR) (Canada Only).
99-00-89-019X
Service Bulletin/Repair Instructions
This Warranty Administration bulletin provides information on the Global Warranty Management (GWM) Warranty Parts Center (WPC) Parts Return Program.
22-NA-195
Service Bulletin/Repair Instructions
This service bulletin provides information on Handling Requests for Modifications to Permanently Import/Export Vehicles Between the U.S. and Canada.
03-06-04-017R
Service Bulletin/Repair Instructions
This service bulletin provides information on availability of Diesel Fuel additives.
PI0592G
Service Bulletin/Repair Instructions
This preliminary information (PI) provides information om Service Programming System (SPS) Error Codes (E4398, E4399, E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491 or E6961).
PIP5429A
Service Bulletin/Repair Instructions
This Preliminary Information communication advises the technician that the customer may experience a 2-3 slip or flare after the vehicle has been sitting for a period of time. Technician can update the Transmission Control Module if working on a model year 2007. On all other model years dealer should communicate to the customer this condition is a normal operating characteristic of their vehicle.
05-06-04-022T
Service Bulletin/Repair Instructions
This bulletin provides information on the TOP TIER Detergent Gasoline Licensed Brands and the TOP TIER Diesel Fuel Licensed Brands that are recommended for use in all GM vehicles and the TOP TIER FUELS website URL.
06-00-89-031H
Service Bulletin/Repair Instructions
This service bulletin provides information on OEM and Remanufactured Engine and Automatic Transmission/Transaxle Identification.
07-06-01-016H
Service Bulletin/Repair Instructions
This service bulletin provides information on Internal Engine Noise or Damage After Oil Filter Replacement.
13-08-116-001H
Service Bulletin/Repair Instructions
The intent of this service bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for causing multiple customer concerns that do not have other diagnostic methods to identify them.
15-00-89-004E
Service Bulletin/Repair Instructions
This service bulletin provides technicians with updated information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage.
01-00-89-010Q
Service Bulletin/Repair Instructions
This service bulletin provides information on a guide to help reduce repeat visits for the same customer concern.
05-00-89-072F
Service Bulletin/Repair Instructions
This service bulletin provides the technician with additional information on fuels, fuel additives and fuel management.
09-06-04-026W
Service Bulletin/Repair Instructions
This bulletin provides information on identifying Non-GM Engine Calibrations for Gasoline Engines using the Tech 2 or GDS 2.
00-06-01-012L
Service Bulletin/Repair Instructions
This service bulletin advises about the possible issues that may occur when using a scotch brite pad or highly abrasive disk on gasket sealing surfaces or reused parts.
01-06-01-011M
Service Bulletin/Repair Instructions
This service bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil consumption.
03-06-04-017Q
Service Bulletin/Repair Instructions
This service bulletin provides information on availability of Diesel Fuel additives.
04-06-04-051G
Service Bulletin/Repair Instructions
This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent additive.
10-06-05-002K
Service Bulletin/Repair Instructions
This informational bulletin provides information on Clean Exhaust Filter See Owners Manual Now or Cleaning Exhaust Filter Keep Driving Until Message is Cleared messages Displayed on DIC, DTC P2463 May Be Set.
00-06-01-026P
Service Bulletin/Repair Instructions
This service bulletin provides information on replacing the intake manifold when the engine is replaced after severe internal engine damage.
11-00-89-005U
Service Bulletin/Repair Instructions
This Warranty Administration bulletin provides information on Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy (U.S. Only).
05-00-89-029E
Service Bulletin/Repair Instructions
This service bulletin provides information on General Motors Dealership Critical Equipment Requirements and Recommendations.
22-NA-181
Service Bulletin/Repair Instructions
This diagnostic tip advises the tech not to separate the flexplate from the torque convertor or damage my occur if the engine is started while diagnosing for noise from the engine or transmission.
03-06-01-023F
Service Bulletin/Repair Instructions
This service bulletin explains how to measure for oil consumption and possible reasons for loss of oil.
11-00-89-005T
Service Bulletin/Repair Instructions
This Warranty Administration bulletin provides information on Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy (U.S. Only).
20-NA-065
Service Bulletin/Repair Instructions
This bulletin provides information on tools available to find an intake vacuum leak or exhaust leak to correct a condition of MIL Illuminated with Multiple Fuel Trim and/or Oxygen Sensor Codes Set.
04-00-89-015X
Service Bulletin/Repair Instructions
This bulletin provides information on Warranty Administration â Required Operating Procedures - 8 Points (U.S. Only).
PIP5212D
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have run hot and or has a tick noise. Technician should inspect the head gaskets to ensure are not installed backwards. Technician should replace the head gasket if they are found installed backwards.
12-01-37-001F
Service Bulletin/Repair Instructions
This service bulletin provides information to dealership personnel on a new refrigerant (R1234yf) for A/C service.
16-NA-109
Service Bulletin/Repair Instructions
This service bulletin provides a procedure inspecting for excess grease or Sealant on the Exterior of the steering gear due to seeing grease or sealant on certain locations on the gear.
22-NA-106
Service Bulletin/Repair Instructions
This service bulletin provides information on GM Canada New Vehicle Tire Warranty Program for Original Equipment (OE) Tires and PDI installed Limited Production Option (LPO) Tires.
12-00-89-003B
Service Bulletin/Repair Instructions
This service bulletin provides policy information on warranty administration guidelines for multiple repairs with independent causes (GM Canada Dealers Only).
03-06-01-023E
Service Bulletin/Repair Instructions
This information bulletin explains how to measure for oil consumption and possible reasons for loss of oil.
22-NA-080
Service Bulletin/Repair Instructions
This technical bulletin provides a procedure to replace the camshaft actuator magnet to correct customer concerns of engine related shudder.
01-00-89-010P
Service Bulletin/Repair Instructions
This informational bulletin provides information on a guide to help reduce repeat visits for the same customer concern.
PI0281I
Service Bulletin/Repair Instructions
This preliminary informational (PI) bulletin provides information to dealership personnel which may be helpful when addressing underbody component corrosion with customers.
01-00-89-010O
Service Bulletin/Repair Instructions
This informational bulletin provides information on a guide to help reduce repeat visits for the same customer concern.
15-06-01-002L
Service Bulletin/Repair Instructions
This service bulletin provides a procedure to repair the valve lifter oil manifold and/or lifters to correct the customers concern of engine misfire, ticking noise and/or MIL Illuminated.
12-08-51-002N
Service Bulletin/Repair Instructions
This informational bulletin provides technicians and dealership personnel with spray-in bed liner general information and repair procedures.
PIT3271M
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles. General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.
20-NA-207
Service Bulletin/Repair Instructions
This service bulletin informs the technician to inspect for a possible electrical concern at the ECM X2 electrical connector to correct a customer concern of Malfunction Indicator Lamp (MIL) Illuminated - DTC P0333 Set.
090604026V
Service Bulletin/Repair Instructions
Information.
080089014G
Service Bulletin/Repair Instructions
This service bulletin provides information for dealers/technicians on Use of Dealer Case Management (DCM) and Being Prepared for Contacting U.S. Technical Assistance (TAC).
990089019W
Service Bulletin/Repair Instructions
This Warranty Administration bulletin provides information on Global Warranty Management (GWM) Warranty Parts Center (WPC) Parts Return Program Information.
070601016G
Service Bulletin/Repair Instructions
This informational bulletin provides information on Internal Engine Noise or Damage After Oil Filter Replacement.
150089004D
Service Bulletin/Repair Instructions
This service bulletin provides technicians with updated information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage.
18NA067
Service Bulletin/Repair Instructions
This service bulletin provides information for cleaning brake dust off of aluminum or chrome wheels.
PI0653F
Service Bulletin/Repair Instructions
This preliminary informational bulletin provides information on Damaged, Disassembled or Improperly Packaged Turbochargers Returned to Warranty Part Center.
16NA361
Service Bulletin/Repair Instructions
This service bulletin provides service /diagnostic information to aid with a Transmission Harsh 1-2 Shift Upon First Start Up/Shift of the Day Under Light Throttle.
18NA235
Service Bulletin/Repair Instructions
This information bulletin advised the tech of possible use of low fuel quality and the possible ramifications in performance in regards to the customers concerns.
18NA103
Service Bulletin/Repair Instructions
This service bulletin provides service information for customer concerns of an in-tank fuel pump whining noise, engine hard to start and/or stalls and Malfunction Indicator Lamp (MIL) is illuminated that may be caused by gelling of fuel in cold temperatures.
18NA073
Service Bulletin/Repair Instructions
This service bulletin provides graphics, information and guidelines for engine component wear to assist service personnel as a guideline to perform necessary engine repairs and prevent unnecessary engine replacement.
22NA009
Service Bulletin/Repair Instructions
This service bulletin provides service information on new torque specification and installation procedure for ACDelco Spin-On Oil Filters.
070316004D
Service Bulletin/Repair Instructions
This service bulletin provides information for tire pressure monitoring (TPM) system concerns.
16NA380
Service Bulletin/Repair Instructions
This service bulletin provides a diagnostic aid procedure on how to perform a quick test to check if the DPF is the cause of excessive soot from the tailpipe.
19NA237
Service Bulletin/Repair Instructions
This informational bulletin explains how to identify possible DEF contamination.
030604017P
Service Bulletin/Repair Instructions
This service bulletin provides information on availability of Diesel Fuel additives.
16NA222
Service Bulletin/Repair Instructions
This bulletin provides information on Engine Concerns that could result from lack of scheduled maintenance, improper service or aftermarket calibrations.
16NA244
Service Bulletin/Repair Instructions
This informational bulletin provides information on Diesel Exhaust Fluid (DEF) and the proper use of the DEF system.
100605002J
Service Bulletin/Repair Instructions
This informational bulletin provides information on Clean Exhaust Filter See Owners Manual Now or Cleaning Exhaust Filter Keep Driving Until Message is Cleared messages Displayed on DIC, DTC P2463 May Be Set.
000090002L
Service Bulletin/Repair Instructions
This service bulletin provides information for accurate tire pressures that ensure the safe handling and appropriate ride characteristics of GM cars and trucks.
050604022S
Service Bulletin/Repair Instructions
This bulletin provides information on the TOP TIER Detergent Gasoline Licensed Brands and the TOP TIER Diesel Fuel Licensed Brands that are recommended for use in all GM vehicles and the TOP TIER FUELS website URL.
1308116001G
Service Bulletin/Repair Instructions
The intent of this technical bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for causing multiple customer concerns that do not have other diagnostic methods to identify them.
PIP5628E
Service Bulletin/Repair Instructions
This Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D
20NA166
Service Bulletin/Repair Instructions
This informational bulletin advises the technician of possible coolant entering the areas of the engine, either through failed parts or defects in the castings, that may be the cause of the concerns related to the MIL or the engine running rough.
19NA153
Service Bulletin/Repair Instructions
This technical bulletin provides a procedure to replace the torque converter and inspect the front pump and the TEHCM for metal.
030310007K
Service Bulletin/Repair Instructions
This service bulletin provides information for dealers/technicians on Tire/Wheel Characteristics (Vibration, Balance, Shake, Flat Spotting) of GM Original Equipment Tires.
19NA104
Service Bulletin/Repair Instructions
This service bulletin provides information for dealers/technicians and customers on steam/vapor coming from the front grille or radiator area.
030091001H
Service Bulletin/Repair Instructions
This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure, when diagnosing vibration concerns.
070842006Q
Service Bulletin/Repair Instructions
This service bulletin provides technicians with information on available BCM calibrations to restore bulb outage detection on vehicles produced by a second stage manufacturer (Upfitter), and/or turn signals flash fast after factory box removed.
20NA132
Service Bulletin/Repair Instructions
This warranty administration bulletin provides policy information on the requirements for battery testing and warranty replacements.
17NA345
Service Bulletin/Repair Instructions
This technical bulletin provides a procedure to reprogram the power steering control module to correct a condition of Loss of Steering Assist due to a software abnormality.
PIC5650J
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have an intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble Codes B3055, B3060, and/or B3935. Technician should not replace any parts for this concern. If unable to duplicate the concern ask if the customer uses any Radio Frequency Identification Devices when the concern is present. Dealer should also direct their customers to the appropriate section in the Owner manuals that references that the device complies.
PIP5813
Service Bulletin/Repair Instructions
This Preliminary information communicates A vehicle may have a need for Camshaft replacement or have misfires on non AFM cylinders after the camshaft was replaced. The camshaft may have been boxed incorrectly
21NA152
Service Bulletin/Repair Instructions
This service bulletin provides information for dealers/technicians on glass ultraviolet (UV) Ray protection and tint percentage.
010842001N
Service Bulletin/Repair Instructions
This service bulletin provides information for dealers/technicians on Exterior Lamp Condensation and Water Leaks and Replacement Guidelines.
PIT4261G
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles with tire sidewall irregularities. This is a visual condition that will not affect durability, reliability or performance of the tires. Dealer should communicate to the customer that slight sidewall indentations are a common characteristic of radial tire construction.
990420002L
Service Bulletin/Repair Instructions
This service bulletin provides information on Driveline Clunk Noise and what is acceptable and what is considered normal operation.
080730035E
Service Bulletin/Repair Instructions
This bulletin provides information on the harmful effects of water or ethylene glycol in transmission fluid.
110089002E
Service Bulletin/Repair Instructions
This service bulletin provides information on GM Accessories ? Dealer-Installed, Repaired or Replaced During Warranty Coverage Period.
070089037Q
Service Bulletin/Repair Instructions
This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance programs.
PIP5621B
Service Bulletin/Repair Instructions
This Preliminary information communicates to the dealer technician that TAC recommends the utilization of the GDS2 software to aid in diagnosing automatic transmission concerns. TAC is requesting the GDS2 session logs be sent in before the dealer contacts TAC.
120851002M
Service Bulletin/Repair Instructions
This informational bulletin provides technicians and dealership personnel with spray-in bed liner general information and repair procedures.
21NA124
Service Bulletin/Repair Instructions
This service bulletin provides diagnostic tips/steps on testing for possible EVAP leaks in the system to correct a customer concern of an MIL Illuminated with DTCs P0442 and/or P0455 Set.
18NA306
Service Bulletin/Repair Instructions
This Warranty Administration bulletin provides information for dealers/Service advisors on when and how to submit a Pre-Repair Authorization (PRA).
070089037P
Service Bulletin/Repair Instructions
This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance programs.
100089006H
Service Bulletin/Repair Instructions
This service bulletin provides information for dealers on how to submit a product information report (PIR) (Canada Only).
16NA102
Service Bulletin/Repair Instructions
This technical bulletin provides a procedure to clean and repair the complete fuel system due to dirt getting into the fuel system causing the vehicle to have a hard or no start.
PIP5358A
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have an unusual noise and is difficult to identify, isolate or pinpoint. Technician should get record a sound clip or take a video of the noise for assessment by engineering. Technician will need to call General Motors Technical Assistance Center for further assistance.
120851002L
Service Bulletin/Repair Instructions
This informational bulletin provides technicians and dealership personnel with spray-in bed liner general information and repair procedures.
PIT5214E
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have had multiple repair attempts that are being performed on customer?s vehicles that exhibit vibration conditions without utilizing the support of General Motors Technical Assistance Center. If valid vibration frequency or Road Force Variation data has been collected and a repair attempt does not correct the customer complaint, contact General Motors Technical Assistance Center for further support. For any vehicles that remains unrepaired after being at the dealer for three days or more and a related bulletin or PI is not found, contact General Motors Technical Assistance Center for further support.
20NA159
Service Bulletin/Repair Instructions
This Warranty Administration bulletin is for information on General Motors New Vehicle Tire Warranty Program (U.S. Dealers Only).
19NA044
Service Bulletin/Repair Instructions
This service bulletin provides information on the cold start control system in DI engines to reduce cold start emissions and improve fuel economy.
21NA109
Service Bulletin/Repair Instructions
This service bulletin provides diagnostic information for a customer concern of engine vibration.
16NA338
Service Bulletin/Repair Instructions
This Warranty Admin service bulletin provides guidelines for Dealers Not Required and for Dealers Required to Contact the PQC for engine or transmission assembly replacement and explains the PQC process, GWM Transaction submission, vehicle service record retention and proper handling of assembly returns for Canadian Dealers only.
21NA097
Service Bulletin/Repair Instructions
This technical bulletin provides a procedure to install a pice of foam between the heater core pipes to correct the customers concern.
070842006P
Service Bulletin/Repair Instructions
This service bulletin provides technicians with information on available BCM calibrations to restore bulb outage detection on vehicles produced by a second stage manufacturer (Upfitter), and/or turn signals flash fast after factory box removed.
21NA103
Service Bulletin/Repair Instructions
This service bulletin provides information regarding Witness Marks from Panel Adjustments Made During Manufacturing and that it is considered a normal condition.
000601026N
Service Bulletin/Repair Instructions
This service bulletin provides information on replacing the intake manifold when the engine is replaced after severe internal engine damage.
17-NA-335
Service Bulletin/Repair Instructions
Malfunction Indicator Lamp Illuminated (MIL) - DTC P2635 and/or P018B Set In High Ambient Temperatures With Hesitation, Surging and Stalling Condition Some customers may comment that the Malfunction Indicator Light (MIL) is illuminated. Some customers may also comment on one or more of the following symptoms: Hesitation Surging Stalling Note: In ambient temperatures 100 F (37.7 C) degrees or higher, DTCs P2635 and/or P018B may set. The Technician may find one or more of the following DTCs set: P2635 P018B Cause This condition may be caused by a vapor buildup in fuel feed line. Correction If the conditions stated above are met, replace the fuel pump module with an updated version
PIP5640A
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician to not remove the torque converter bolts and start the engine as this may cause damage to the torque converter of the crankshaft on vehicles equipped with an automatic transmission.
050308002I
Service Bulletin/Repair Instructions
This service bulletin provides information to dealership personnel on diagnosis and replacement of shock absorber and strut due to fluid leak.
20NA038
Service Bulletin/Repair Instructions
This informational bulletin explains the difference in AFM and DFM engines and what is and is not activated during this occurrence.
18NA146
Service Bulletin/Repair Instructions
This warranty administration bulletin provides policy information, proper labor operation selection and causal part identification for warranty transactions (U.S. Only).
020089002T
Service Bulletin/Repair Instructions
This service bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S. Dealers Only).
070089036J
Service Bulletin/Repair Instructions
This service bulletin provides information on Enhancing Field Product Reports with Digital Pictures.
18NA099
Service Bulletin/Repair Instructions
This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product Allegation Resolution (PAR) claim.
PIP5163E
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about engine block of possible cylinder bore damage, scoring or out of round as the possible cause of engine oil consumption, misfire, cylinder leakage or blow by. Technician will need to inspect the engine for Cylinder damage or scoring, An out of round cylinder bore, Dirt intrusion, and Catalytic Converter failure.
PIP5212C
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have run hot and or has a tick noise. Technician should inspect the head gaskets to ensure are not installed backwards. Technician should replace the head gasket if they are found installed backwards.
PIC5260D
Service Bulletin/Repair Instructions
This Preliminary Information communication advises the technician the steps on diagnosing the concern. Customer's sunroof operation intermittent, bind, noise, auto-reverse, and/or water leaks.
PIP5540G
Service Bulletin/Repair Instructions
This Preliminary information communicates to the technician the need to inspect the induction system for potential icing issues in very cold ambient temperatures. To allow the ice to melt so that it can be drained from the related components. That any of the listed DTC's may set with or without poor engine performance.
PIP5725A
Service Bulletin/Repair Instructions
This Preliminary information communicates the use of Winter grade fuel during the warm months of 2020 and the potential rivability issues that it can cause. The ongoing Coronavirus (COVID-19) pandemic has caused significant reductions in driving and fuel use. Due to the surplus of winter grade fuel sitting in storage (pipelines/stations) the EPA is waiving the fuel vapor requirement. This will extend the use of winter fuel into the summer months. The drivability concerns should not be single events but should be multiple occurrences associated with hot days.
110089005Q
Service Bulletin/Repair Instructions
This Warranty Administration bulletin provides information on Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy (U.S. Only).
1008110001I
Service Bulletin/Repair Instructions
This informational bulletin provides information on proper use of floor mats.
20NA138
Service Bulletin/Repair Instructions
This bulletin provides information on Policies Applicable to All U.S. Dealers for Engine and Transmission Assembly Replacement Under Warranty, Policy or Customer Enthusiasm and information on Submission of Warranty Transaction in Global Warranty Management.
19NA255
Service Bulletin/Repair Instructions
This preliminary informational bulletin provides frame coating repair information to correct a customer concern of wax coating on frame peeling, metal shows corrosion/rusting (U.S. and Canada Only).
21NA043
Service Bulletin/Repair Instructions
This informational bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles before sold (prepping) to the customer.
16NA109
Service Bulletin/Repair Instructions
This service bulletin provides a procedure inspecting for excess grease or Sealant on the Exterior of the steering gear due to seeing grease or sealant on certain locations on the gear.
100310001F
Service Bulletin/Repair Instructions
This informational bulletin provides information on Wheel Balancer Mounting Instructions.
150089004C
Service Bulletin/Repair Instructions
This service bulletin provides technicians with updated information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage.
21NA026
Service Bulletin/Repair Instructions
This service bulletin provides information for dealers/technicians on accessory all-weather floor liners and flat mats warped or misshapen.
18NA285
Service Bulletin/Repair Instructions
This informational bulletin advises the tech of a possible normal condition when the vehicle creeps forward during start up conditions when the clutch packs are full of residual oil.
21NA010
Service Bulletin/Repair Instructions
This technical bulletin provides a procedure to reset the DTCs and take the vehicle for a test drive to verify the codes do not return.
PI1513G
Service Bulletin/Repair Instructions
This preliminary information bulletin provides a procedure for radiator and engine coolant thermostat replacement to eliminate coolant smell and/or a slight leak at the radiator.
20NA142
Service Bulletin/Repair Instructions
This Technical bulletin provides a repair to correct a condition of Shudder/Surging While Driving.
150601002K
Service Bulletin/Repair Instructions
This service bulletin provides a procedure to repair the valve lifter oil manifold and/or lifters to correct the customers concern of engine misfire, ticking noise and/or MIL Illuminated.
010601011L
Service Bulletin/Repair Instructions
This informational bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil consumption.
17NA166
Service Bulletin/Repair Instructions
This technical bulletin provides a procedure to measure vibration and install engine mounts to correct a Rough Idle in Drive concern.
090604026S
Service Bulletin/Repair Instructions
This bulletin provides information on identifying Non-GM Engine Calibrations for Gasoline Engines using the Tech 2 or GDS 2.
040089015V
Service Bulletin/Repair Instructions
This bulletin provides information on Warranty Administration ? Required Operating Procedures - 8 Points (U.S. Only).
16NA019
Service Bulletin/Repair Instructions
This informational bulletin provides information on Transmission Adaptive Functions and Correcting Low Mileage Harsh Shifts, Slips, or Flares.
19NA136
Service Bulletin/Repair Instructions
This service bulletin provides a diagnostic procedure to aid in correcting a customer concern of a Howling, Whining/Whirring Noise, Shudder/Vibration and/or Grinding Noise While in 4HI, 4HI Auto and/or During Parking Lot Maneuvers in Auto Mode.
18NA263
Service Bulletin/Repair Instructions
This warranty administration bulletin provide policy information for variable diagnostic time allowances on select labor operations (U.S. Only).
PIT5404G
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician on the steps to diagnose and repair vehicles that may have a buffeting vibration and/or drone type noise, exhaust tone change, and/or body pressure booming. Replace or repair any of the issue that was found in the inspection. If the vehicle is equipped with a 4.3 liter or 5.3 liter engine an updated exhaust system is now available.
060089031F
Service Bulletin/Repair Instructions
This service bulletin provides information on OEM and Remanufactured Engine and Automatic Transmission/Transaxle Identification.
PIT5074N
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about the use of J-35616-64B terminal test probe, replacement terminals, and terminated leads. The J-35616-64B is the latest test probe released for checking tension or probing the .64 series terminals. The test probe terminal has been released in the terminal repair kit (J-38125-620H) located in Lear Tray 7 part number 963716-2. There are 5 terminated leads in a package part number is 13505346, which can be ordered through your normal General Motors Customer Care and Aftersales parts channel.
030604017O
Service Bulletin/Repair Instructions
This Informational Bulletin provides information on availability of Diesel Fuel additives.
000310002L
Service Bulletin/Repair Instructions
This service bulletin provides information on Chemical Staining, Pitting, Corrosion and/or Spotted Appearance of Chromed Aluminum Wheels.
PIT3271K
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles. General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.
990851001E
Service Bulletin/Repair Instructions
Thins informational bulletin provides information on Paint-less Dent Repair Process.
PI0754D
Service Bulletin/Repair Instructions
This PI provides information on Rear and Side Tempered Glass Spots (Quench Marks) and that they are a normal characteristic.
100605002I
Service Bulletin/Repair Instructions
This informational bulletin provides information on Clean Exhaust Filter See Owners Manual Now or Cleaning Exhaust Filter Keep Driving Until Message is Cleared messages Displayed on DIC, DTC P2463 May Be Set.
20NA213
Service Bulletin/Repair Instructions
This service bulletin provides information on Improved Oil Filter Gasket Design for Spin-On Oil Filters PF63, PF64 and PF48.
19NA116
Service Bulletin/Repair Instructions
This technical bulletin provides repair information to correct a customer concern of pulsing, grinding, scraping noise from brakes, uneven front brake pad wear.
1308116001F
Service Bulletin/Repair Instructions
The intent of this technical bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for causing multiple customer concerns that do not have other diagnostic methods to identify them.
PIP5684C
Service Bulletin/Repair Instructions
This Preliminary information communicates the use of air leak diagnostic test tool CH-52250 in addition to the information found in the service manual.
050604022R
Service Bulletin/Repair Instructions
This bulletin provides information on the TOP TIER Detergent Gasoline Licensed Brands and the TOP TIER Diesel Fuel Licensed Brands that are recommended for use in all GM vehicles and the TOP TIER FUELS website URL.
060089026Q
Service Bulletin/Repair Instructions
This warranty administration bulletin provides information on Warranty Administration - Customer Concern Not Duplicated (CCND) Labor Operation Numbers.
PIP5628C
Service Bulletin/Repair Instructions
This Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D
20NA207
Service Bulletin/Repair Instructions
This service bulletin informs the technician to inspect for a possible electrical concern at the ECM X2 electrical connector to correct a customer concern of Malfunction Indicator Lamp (MIL) Illuminated - DTC P0333 Set.
N182202780-02
Service Bulletin/Repair Instructions
Special Coverage Adjustment - In some circumstances, some 2014-2018 model year Cadillac Escalade, Chevrolet Silverado, Chevrolet Suburban, Chevrolet Tahoe, GMC Sierra, and GMC Yukon vehicles may have a condition where customers may experience increased brake pedal effort, hard brake pedal, and/or potentially increased stopping distance. The condition is more prevalent at low speed when softly applying the brakes. The engine mounted mechanical vacuum pump output may decrease over time decreasing the amount of vacuum/power brake assist. Failure to follow recommended oil change intervals could contribute to this condition. The Driver?s Information Center, (DIC) ?Service brake assist? alert will activate 2-5 minutes after the vacuum level drops, and a Diagnostic Trouble Code, (DTC) will also be set. Even where this condition occurs, the hydraulic brake system remains functional but may require additional pedal force. Dealers are to replace the vacuum pump and vacuum pump belt. The repairs will be made at no charge to the customer.
110089005P
Service Bulletin/Repair Instructions
This Warranty Administration bulletin provides information on Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy (U.S. Only).
18NA161
Service Bulletin/Repair Instructions
This technical bulletin provides a procedure for testing the battery cables for voltage drop, Checking for a bad ground at g218, Inspecting for a short at the starter B+ to shield and testing for a faulty battery.
20NA157
Service Bulletin/Repair Instructions
This bulletin provides information on the Transport Mode On Message Being Displayed in the Driver Information Center (DIC) and/or Battery Light is Flashing and the procedures to turn the Transport Mode message ON and OFF.
19NA036
Service Bulletin/Repair Instructions
This Bulletin provides the technician with information on how to perform a oil consumption test and a procedure to replace the pistons if found the cause of the oil consumption.
20NA185
Service Bulletin/Repair Instructions
This technical procedure provides a procedure to replace the front oil crank seal on remanufactured engines only, if found the cause of the customers concern.
20NA162
Service Bulletin/Repair Instructions
THis informational bulletin advises the tech of a possible plugged fuel breather vent and how to add a vent breather line to correct the customers concern.
990089019U
Service Bulletin/Repair Instructions
This Warranty Administration bulletin provides information on Global Warranty Management (GWM) Warranty Parts Center (WPC) Parts Return Program Information.
16NA205
Service Bulletin/Repair Instructions
This Technical bulletin provides a procedure to correct a customer concern of Blu-Ray Movies Do Not Start After Play Icon Selected on Menu.
PIP5226D
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about finding needle bearings during an oil change. Technician will gain access to the roller rockers to inspect them. Only replace the roller rocker that is missing needle bearings. Be sure to clean the oil drains to retrieve the needle bearings. Each roller rocker has 66 bearings.
PIT5099E
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.
PIC5650H
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have an intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble Codes B3055, B3060, and/or B3935. Technician should not replace any parts for this concern. If unable to duplicate the concern ask if the customer uses any Radio Frequency Identification Devices when the concern is present. Dealer should also direct their customers to the appropriate section in the Owner manuals that references that the device complies.
PIT5698A
Service Bulletin/Repair Instructions
This Preliminary information communicates additional information on how a LIN bus operates and diagnostic tips when working on a LIN bus.
20NA026
Service Bulletin/Repair Instructions
This technical bulletin provides repair information to correct a customer concern of Loss of Radio Audio Shortly After an OnStar In-Vehicle Voice Message Is Heard.
PIC5453D
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician that General Motors and General Motors of Canada Company do not support cross border sales. The General Motors of Canada Customer Care Centre is the sole authorized provider of a certification confirmation letter which helps our customers identify if their vehicles meets the required USA regulatory standards necessary for importation into the USA.
19NA277
Service Bulletin/Repair Instructions
This technical bulletin provides a procedure to replace the fuel tank, sending unit and install a piece of fuel hose to the vent and route down the fuel feed line and secure with zip ties.
070842006O
Service Bulletin/Repair Instructions
This informational bulletin provides technicians with information on available BCM calibrations to restore bulb outage detection on vehicles produced by a second stage manufacturer (Upfitter), and/or turn signals flash fast after factory box removed.
PIP5684B
Service Bulletin/Repair Instructions
This Preliminary information communicates the use of air leak diagnostic test tool CH-52250 in addition to the information found in the service manual.
150089002B
Service Bulletin/Repair Instructions
This bulletin provides information to dealers regarding transportation damage repair claim submission requirements.
PIP4902N
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician that General Motors Technical Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.
990089019T
Service Bulletin/Repair Instructions
This warranty administration bulletin provides information on Global Warranty Management (GWM) Warranty Parts Center (WPC) Parts Return Program Information.
PIC5453C
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician that General Motors and General Motors of Canada Company do not support cross border sales. The General Motors of Canada Customer Care Centre is the sole authorized provider of a certification confirmation letter which helps our customers identify if their vehicles meets the required USA regulatory standards necessary for importation into the USA.
110089005O
Service Bulletin/Repair Instructions
This Warranty Administration bulletin provides information on Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy (U.S. Only).
20NA101
Service Bulletin/Repair Instructions
This technical bulletin provides a procedure for pad replacement due to on premature and/or uneven brake pad wear.
030601023D
Service Bulletin/Repair Instructions
This information bulletin explains how to measure for oil consumption and possible reasons for loss of oil.
060089029T
Service Bulletin/Repair Instructions
This informational bulletin includes information on Interior Cleaning - Instrument Panel (IP), Hard or Plastic Surfaces, Seats, Carpet, Leather, Vinyl, Fabric Cleaner, Stain Remover, Restorer - Product Availability.
140604004G
Service Bulletin/Repair Instructions
This informational bulletin explains the normal noises an engine may make when the ambient temperature outside is cold or the vehicle has sat for a few hours.
PIP5628B
Service Bulletin/Repair Instructions
This Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D
070849020Q
Service Bulletin/Repair Instructions
This informational bulletin provides information for the IPC odometer programming method quick reference guide.
16NA383
Service Bulletin/Repair Instructions
This technical bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels should be used to reduce carbon build-up.
PIP5725
Service Bulletin/Repair Instructions
This Preliminary information communicates the use of Winter grade fuel during the warm months of 2020 and the potential rivability issues that it can cause. The ongoing Coronavirus (COVID-19) pandemic has caused significant reductions in driving and fuel use. Due to the surplus of winter grade fuel sitting in storage (pipelines/stations) the EPA is waiving the fuel vapor requirement. This will extend the use of winter fuel into the summer months. The drivability concerns should not be single events but should be multiple occurrences associated with hot days.
030089006R
Service Bulletin/Repair Instructions
This informational bulletin provides the dealership with how to prep a vehicle for delivery to the customer to aid in higher CSi scores.
060089029S
Service Bulletin/Repair Instructions
This informational bulletin includes information on Interior Cleaning - Instrument Panel (IP), Hard or Plastic Surfaces, Seats, Carpet, Leather, Vinyl, Fabric Cleaner, Stain Remover, Restorer - Product Availability.
20NA098
Service Bulletin/Repair Instructions
This informational bulletin explains to the tech on how to order a new fuel injector by matching the part number on the part and ordering it from the EPC.
PIP5684A
Service Bulletin/Repair Instructions
This Preliminary information communicates the use of air leak diagnostic test tool CH-52250 in addition to the information found in the service manual.
150601002J
Service Bulletin/Repair Instructions
This technical bulletin provides a procedure to repair the valve lifter oil manifold and/or lifters to correct the customers concern of engine misfire, ticking noise and/or MIL Illuminated.
090089002R
Service Bulletin/Repair Instructions
This informational bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles before sold (prepping) to the customer.
000310003Z
Service Bulletin/Repair Instructions
This Warranty Administration bulletin is for information on General Motors New Vehicle Tire Warranty Program (U.S. Dealers Only).
060089029R
Service Bulletin/Repair Instructions
This informational bulletin includes information on Interior Cleaning - Instrument Panel (IP), Hard or Plastic Surfaces, Seats, Carpet, Leather, Vinyl, Fabric Cleaner, Stain Remover, Restorer - Product Availability.
PIC5650G
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have an intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble Codes B3055, B3060, and/or B3935. Technician should not replace any parts for this concern. If unable to duplicate the concern ask if the customer uses any Radio Frequency Identification Devices when the concern is present. Dealer should also direct their customers to the appropriate section in the Owner manuals that references that the device complies.
PI0281H
Service Bulletin/Repair Instructions
This preliminary informational bulletin provides information to dealership personnel which may be helpful when addressing underbody component corrosion with customers.
060089029Q
Service Bulletin/Repair Instructions
This informational bulletin provides information on interior cleaning products and what is offered to clean the interiors of GM vehicles.
19NA035
Service Bulletin/Repair Instructions
This technical bulletin provides a procedure to validate if the parking pawl actuator is not working as intended, causing the parking pawl to engage while driving.
100089005I
Service Bulletin/Repair Instructions
This warranty administration bulletin explains to the technician that when using wiring repair labor operations, additional information may be needed when submitting Global Warranty transactions when doing wiring repairs.
18NA355
Service Bulletin/Repair Instructions
This technical bulletin provides information for new transmission oil to use and a procedure for exchanging the old fluid and adding the new fluid to correct a shake/shudder during light throttle acceleration condition.
060089029P
Service Bulletin/Repair Instructions
This informational bulletin provides information on interior cleaning products and what is offered to clean the interiors of GM vehicles.
070089037O
Service Bulletin/Repair Instructions
This warranty administration bulletin provides policy information for courtesy transportation and roadside assistance programs.
140604004F
Service Bulletin/Repair Instructions
This informational bulletin explains the normal noises an engine may make when the ambient temperature outside is cold or the vehicle has sat for a few hours.
150601002I
Service Bulletin/Repair Instructions
This technical bulletin provides a procedure to repair the valve lifter oil manifold and/or lifters to correct the customers concern of engine misfire, ticking noise and/or MIL Illuminated.
020089002S
Service Bulletin/Repair Instructions
This informational bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S. Dealers Only).
050310020G
Service Bulletin/Repair Instructions
This informational bulletin provides information for dealers/technicians on Use of Nitrogen Gas in Tires.
060089026P
Service Bulletin/Repair Instructions
This warranty administration bulletin provides information on Warranty Administration ? Customer Concern Not Duplicated (CCND) Labor Operation Numbers.
990089019S
Service Bulletin/Repair Instructions
This warranty administration bulletin provides information on Global Warranty Management (GWM) Warranty Parts Center (WPC) Parts Return Program Information.
040601029J
Service Bulletin/Repair Instructions
This informational bulletin explains Unscheduled Supplemental Services (including Flushing Services and Additives) and the Proper use of GM Simplified Maintenance Schedules.
19NA219
Service Bulletin/Repair Instructions
This diagnostic tip provides additional information on how to diagnose a possible valve, lifter or camshaft issue.
040089015U
Service Bulletin/Repair Instructions
This bulletin provides information on Warranty Administration ? Required Operating Procedures - 8 Points (U.S. Only).
000310003Y
Service Bulletin/Repair Instructions
This warranty administration bulletin provides information on the tires supplied with a new vehicle are covered by General Motors against defects in material or workmanship under the Bumper-to-Bumper New Vehicle Limited Warranty.
050307009J
Service Bulletin/Repair Instructions
This informational bulletin provides information on Wheel Alignment Specifications, Requirements and Recommendations for GM Vehicles.
150089005C
Service Bulletin/Repair Instructions
This Warranty Administration bulletin provides information on Essential Tools that include Consumable Parts (U.S. Only).
16NA119
Service Bulletin/Repair Instructions
This warranty administration bulletin provide policy information to cover GMs policy on performing GM covered vehicle services and maintenance on vehicles originating/sold in Canada.
PIT3099T
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about installing General Motors Accessory parts/kits. Technicians should refer to Service Information for information regarding most accessories. Technicians may also contact PARTECH and/or the Techline Customer Support Center for additional support.
PIP4723D
Service Bulletin/Repair Instructions
This Preliminary Information communicates to the dealer the process for downloading or updating operating software for the Tire Pressure Monitor, Active Fuel Injector tester, multi media tester, PICO Scope, GR8 starting/charging tester and Vehicle Data Recorder tools, giving website address and step by step instructions to complete the update.
19NA212
Service Bulletin/Repair Instructions
This diagnostic tip provides a procedure to aid in performing a diagnostic test to verify if the camshaft alignment pin has been sheared away to correct a crank/No Start condition.
050307009I
Service Bulletin/Repair Instructions
This informational bulletin provides retail, wholesale and fleet personnel with General Motors recommendations for customer concerns related to wheel alignment.
15NA010
Service Bulletin/Repair Instructions
This informational bulletin provides information to dealership personnel for new vehicles with less than 1,000 miles that may not pass California smog inspection or smog inspection in other states.
PIP5540F
Service Bulletin/Repair Instructions
This Preliminary information communicates to the technician the need to inspect the induction system for potential icing issues in very cold ambient temperatures. To allow the ice to melt so that it can be drained from the related components. That any of the listed DTC's may set with or without poor engine performance.
N192265660
Service Bulletin/Repair Instructions
Customer Satisfaction Program - Certain 2014-2019 model year Chevrolet Silverado and GMC Sierra vehicles equipped with a power sliding rear window (RPO A48) may have areas of high electrical resistance on the rear defroster circuit. This could be caused, in part, by mechanical stress from opening and closing the rear power window, intrusion of debris, and use of the rear defroster. Over time, this condition could generate heat that could melt the areas surrounding the circuit. In rare instances, this heat could cause a non-propagating fire, increasing the risk of property damage or injury. Dealers will replace the buss bar covers and contact cover. If the rear window or sliding glass assembly appears damaged due to an occurrence of high electrical resistance on the rear defroster circuit, they should also be replaced.
PIP5531A
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician on the steps need to diagnose and repair vehicles that may have stalling shudder and/or hard shifting into 1st gear or reverse vibration on launch (with excessive crankshaft end play). Technician will test to determine if the crank shaft end play is within specification 0.0015?0.0086 inch. If end play is found to be out of specification, remove engine and inspect for possible crankshaft thrust bearing and/or crankshaft for wear. Inspect thrust bearing for wear on one side and crankshaft on that "mating" surface. If the thrust bearing has three vertical channels worn off replace connecting rod bearings, main bearings, thrust bearing and crankshaft. If working on a Corvette the oil tank with lines and oil cooler are both required to be replaced if equipped
PI0592F
Service Bulletin/Repair Instructions
This preliminary information bulletin provides information om Service Programming System (SPS) Error Codes (E4398, E4399, E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491 or E6961).
100089009D
Service Bulletin/Repair Instructions
This informational bulletin provides information on key code security rules and information on GM keycode look-up applications.
080089014F
Service Bulletin/Repair Instructions
This informational bulletin provides information for dealers/technicians on Use of Dealer Case Management (DCM) and Being Prepared for Contacting U.S. Technical Assistance (TAC).
PIP5621A
Service Bulletin/Repair Instructions
This Preliminary information communicates to the dealer technician that TAC recommends the utilization of the GDS2 software to aid in diagnosing automatic transmission concerns. TAC is requesting the GDS2 session logs be sent in before the dealer contacts TAC.
18NA137
Service Bulletin/Repair Instructions
This Bulletin provides information for rebuilding fuel injectors in the event of an underhood fuel odor and/or extended cranking condition.
010842001M
Service Bulletin/Repair Instructions
This informational bulletin provides information for dealers/technicians on Exterior Lamp Condensation and Replacement Guidelines.
080310006G
Service Bulletin/Repair Instructions
This technical bulletin provides a procedure on how to clean and resurface aluminum wheel bead seats for vehicles that have the condition of Tire Slowly Goes Flat, Tire Air Loss, Low Tire Pressure Warning Light Illuminated, Aluminum Wheel Bead Seat Corrosion.
PIT3271J
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles. General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.
PIP5335D
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have a Service Engine Soon Malfunction Indicator Lamp on. Technician will find Diagnostic Trouble Codes P0340 and P0341 setting at times. Technician should use normal published Service Information diagnostics. If normal Service Information diagnostics does not isolate the concern, inspect for corrosion in connector X154 located on the front cover next to the vacuum pump.
PIT5074M
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about the use of J-35616-64B terminal test probe, replacement terminals, and terminated leads. The J-35616-64B is the latest test probe released for checking tension or probing the .64 series terminals. The test probe terminal has been released in the terminal repair kit (J-38125-620H) located in Lear Tray 7 part number 963716-2. There are 5 terminated leads in a package part number is 13505346, which can be ordered through your normal General Motors Customer Care and Aftersales parts channel.
060309004N
Service Bulletin/Repair Instructions
This technical bulletin provides a procedure to apply grease to the leaf springs to correct a condition of a squeak noise from the metals making contact.
120851002K
Service Bulletin/Repair Instructions
This informational bulletin provides technicians and dealership personnel with spray-in bed liner general information and repair procedures.
990420002K
Service Bulletin/Repair Instructions
This informational bulletin provides information on Driveline Clunk Noise and what is acceptable and what is considered normal operations.
17NA291
Service Bulletin/Repair Instructions
This technical bulletin provides a procedure to replace the radio for vehicles with the condition of Intermittent Pop Noise from the Speakers Followed by a Reset of the Radio and Clock due to a software issue.
PIT5288H
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that may have any of these concerns remote keyless entry, passive Entry and Start Inoperative, No Fob detect message on driver information center, service tire pressure system, no audio, touch screen Inoperative, Steering Wheel Controls Inoperative, Service Stabilitrak, rear power windows inoperative, rear wiper inoperative, and or a dead battery. Technician may find Diagnostic Trouble Codes B3101, B144C, C0710, C0544, U1548, U1549, U154A, U0151, U0126, U0415, U0077, U0028 and/or U0029. Technician should inspect the left instrument panel for the wire harness being pinched. Technician will need to repair the wire harness and reroute the wire harness.
PIP5684
Service Bulletin/Repair Instructions
This Preliminary information communicates the use of air leak diagnostic test tool CH-52250 in addition to the information found in the service manual.
100089006G
Service Bulletin/Repair Instructions
This informational bulletin provides information for dealers how to submit a product information report (PIR) (Canada Only).
100605002H
Service Bulletin/Repair Instructions
This informational bulletin provides information on Clean Exhaust Filter See Owners Manual Now or Cleaning Exhaust Filter Keep Driving Until Message is Cleared messages Displayed on DIC, DTC P2463 May Be Set.
PIP5540E
Service Bulletin/Repair Instructions
This Preliminary information communicates to the technician the need to inspect the induction system for potential icing issues in very cold ambient temperatures. To allow the ice to melt so that it can be drained from the related components. That any of the listed DTC's may set with or without poor engine performance.
PIP5601A
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vibration complaints that are one of the most challenging complaints to accurately diagnose and repair. Technician will need to use Pico Oscilloscope Diagnostic Kit to effectively diagnosis vehicles. Technician should drive the vehicle will using the Pico Oscilloscope to record data. After the data is recorded it should be reviewed to determine the root cause of the concern. If a repair attempt made the concern better but not eliminated or had no affect at all, and are requesting assistance from General Motors Technical Assistance Center record another Pico file and save it to the computer. After the new Pico Oscilloscope data has been saved email the data to General Motors Technical Assistance Center in the subject line include ?Vibration? ?Business Associate Code? and the last 8 of the Vehicle Identification Number.
010601011K
Service Bulletin/Repair Instructions
This informational bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil consumption.
100089009C
Service Bulletin/Repair Instructions
This informational bulletin provides information on key code security and information on GM key code look up applications.
010089010N
Service Bulletin/Repair Instructions
This informational bulletin provides information on comebacks prevention information and using customer concern verification sheets (CCVS).
030604017N
Service Bulletin/Repair Instructions
This Informational Bulletin provides information on availability of Diesel Fuel additives.
150844001J
Service Bulletin/Repair Instructions
This informational bulletin provides information for the GM of Canada OnStar Cellular Communication Upgrade to 3G/4G LTE for vehicles that may need an upgrade.
PIP5632B
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician that General Motors Technical Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.
PIT3099S
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about installing General Motors Accessory parts/kits. Technicians should refer to Service Information for information regarding most accessories. Technicians may also contact PARTECH and/or the Techline Customer Support Center for additional support.
100310001E
Service Bulletin/Repair Instructions
This informational bulletin provides information on Wheel Balancer Mounting Instructions.
PI0592E
Service Bulletin/Repair Instructions
This preliminary information bulletin provides information om Service Programming System (SPS) Error Codes E4398, E4399, E4403, M4404, M4413, E4414, E4423, E4491 or E6961).
090604026R
Service Bulletin/Repair Instructions
This bulletin provides information on identifying Non-GM Engine Calibrations for Gasoline Engines using the Tech 2 or GDS 2.
130089008B
Service Bulletin/Repair Instructions
This bulleting provides Wiring, Terminal and Connector Repair Information including how to determine the Service Part Number in eSI and how to locate the part(s) in the EPC.
000601026M
Service Bulletin/Repair Instructions
This informational bulletin provides information on replacing the intake manifold when the engine is replaced after severe internal engine damage.
070601016F
Service Bulletin/Repair Instructions
This informational bulletin provides information on Internal Engine Noise or Damage After Oil Filter Replacement.
080730026F
Service Bulletin/Repair Instructions
This informational bulletin provides information on Some vehicles may rock or move slightly forward or rearward while in Park at start up after cold soak. This condition may be accompanied by a clunk noise. This is a slight movement that is more often seen visually, rather than felt, when viewed from the outside and using the auto-start feature, if equipped.
PIT5288G
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that may have any of these concerns remote keyless entry, passive Entry and Start Inoperative, No Fob detect message on driver information center, service tire pressure system, no audio, touch screen Inoperative, Steering Wheel Controls Inoperative, Service Stabilitrak, rear power windows inoperative, rear wiper inoperative, and or a dead battery. Technician may find Diagnostic Trouble Codes B3101, B144C, C0710, C0544, U1548, U1549, U154A, U0151, U0126, U0415, U0077, U0028 and/or U0029. Technician should inspect the left instrument panel for the wire harness being pinched. Technician will need to repair the wire harness and reroute the wire harness.
18NA183
Service Bulletin/Repair Instructions
This technical bulletin provides a procedure to check and repair the rear shackle and/or add lube to the leaf springs to correct the noise.
PIE0529
Service Bulletin/Repair Instructions
This engineering information bulletin is requesting information from the field to validate a field fix. Before contacting engineers, remove the transmission oil pan and inspect for nickel to quarter size pieces of aluminum debris in the oil pan. The 2-3-4-6-8 and 4-5-6-7-8 reverse clutch assembly and the 1-3-5-6-7 clutch assembly may be broken in several pieces.
PIP5663
Service Bulletin/Repair Instructions
This Preliminary information communicates AFM / DFM usage Information. providing additional information on the AFM and DFM systems
PIT5698
Service Bulletin/Repair Instructions
This Preliminary information communicates additional information on how a LIN bus operates and diagnostic tips when working on a LIN bus.
990089019R
Service Bulletin/Repair Instructions
This informational bulletin provides process information for the (GWM) and (WPC) parts return program.
PIE0523B
Service Bulletin/Repair Instructions
This engineering informational bulletin is requesting information for vehicles that has had the fuel injection pump replaced and is still within warranty.
PI1344C
Service Bulletin/Repair Instructions
This preliminary informational bulletin adds the 2016 model year to diagnostic tips and repair information to correct a customer concern of reduced acceleration at low speed and/or transmission slipping from a launch, DTC P0751 set.
PIT5569A
Service Bulletin/Repair Instructions
This Preliminary information communicates direction and examples when diagnosing multiple DTCs, one of which includes U**** Byte 71 DTC.
PIT3099R
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about installing General Motors Accessory parts/kits. Technicians should refer to Service Information for information regarding most accessories. Technicians may also contact Partech and/or the Techline Customer Support Center for additional support.
100845001G
Service Bulletin/Repair Instructions
This bulletin provides information for electrical ground repairs using new General Motors replacement fasteners with conductive finish.
000601012J
Service Bulletin/Repair Instructions
This informational bulletin advises about the possible issues that may occur when using a scotch brite pad or highly abrasive disk on gasket sealing surfaces or reused parts.
090604026Q
Service Bulletin/Repair Instructions
This informational bulletin provides information on identifying Non-GM Engine Calibrations for Gasoline Engines using the Tech 2 or GDS 2.
19NA138
Service Bulletin/Repair Instructions
This technical bulletin provides a procedure to replace high pressure pipes if found the cause of the fuel concerns.
PIP5335C
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have a Service Engine Soon Malfunction Indicator Lamp on. Technician will find Diagnostic Trouble Codes P0340 and P0341 setting at times. Technician should use normal published Service Information diagnostics. If normal Service Information diagnostics does not isolate the concern, inspect for corrosion in connector X154 located on the front cover next to the vacuum pump.
060847001O
Service Bulletin/Repair Instructions
This bulletin explains the labor operation numbers used for submitting warranty claims for module reprogramming and not when replacing a module.
19NA125
Service Bulletin/Repair Instructions
This informational bulletin provides information for dealers/technicians and customers on possible carpet color mismatch.
PIT5074L
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about the use of J-35616-64B terminal test probe, replacement terminals, and terminated leads. The J-35616-64B is the latest test probe released for checking tension or probing the .64 series terminals. The test probe terminal has been released in the terminal repair kit (J-38125-620H) located in Lear Tray 7 part number 963716-2. There are 5 terminated leads in a package part number is 13505346, which can be ordered through your normal General Motors Customer Care and Aftersales parts channel.
120851002J
Service Bulletin/Repair Instructions
This informational bulletin provides technicians and dealership personnel with spray-in bed liner general information and repair procedures.
PIP5298B
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician for a Service Engine Soon light with a Diagnostic Trouble code P0300 set. There may be a rough running engine associated with this concern. If service information diagnostics have been completed and there is still no trouble found, the technician is to inspect for a possible terminal tension concern on the ignition coil power feed for the cause of the rough running engine and or the P0300. For the Service Engine Soon light or traction control lamp concern check the X2 connector of the under hood fuse block for poor pin retention.
PIP5632A
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician that General Motors Technical Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.
PIE0523A
Service Bulletin/Repair Instructions
This engineering informational bulletin is requesting information for vehicles that has had the fuel injection pump replaced and is still within warranty.
080730035D
Service Bulletin/Repair Instructions
This bulletin provides information on the harmful effects of water or ethylene glycol in transmission fluid.
PIE0523
Service Bulletin/Repair Instructions
This engineering informational bulletin is requesting information for vehicles that has had the fuel injection pump replaced and is still within warranty.
000310006N
Service Bulletin/Repair Instructions
This informational bulletin provides information for dealers/technicians on Tire Radial Force Variation (RFV).
PIP5640
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician to not remove the torque converter bolts and start the engine as this may cause damage to the torque converter of the crankshaft on vehicles equipped with an automatic transmission.
18NA217
Service Bulletin/Repair Instructions
This technical bulletin provides a procedure to locate and repair a possible short in the 5294 circuit and correct the customers concern.
PIP5226C
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about finding needle bearings during an oil change. Technician will gain access to the roller rockers to inspect them. Only replace the roller rocker that is missing needle bearings. Be sure to clean the oil drains to retrieve the needle bearings. Each roller rocker has 66 bearings.
080089014E
Service Bulletin/Repair Instructions
This informational bulletin provides information for dealers/technicians on Use of Dealer Case Management (DCM) and Being Prepared for Contacting U.S. Technical Assistance (TAC).
PI1255G
Service Bulletin/Repair Instructions
This preliminary informational bulletin contains recommendations of what needs to be done to swap/install camper outside rearview mirrors on a vehicle not originally equipped with them.
140604004E
Service Bulletin/Repair Instructions
This informational bulletin explains the normal noises an engine may make when the ambient temperature outside is cold or the vehicle has sat for a few hours.
PIC5260C
Service Bulletin/Repair Instructions
This Preliminary Information communication advises the technician the steps on diagnosing the concern. Customer's sunroof operation intermittent, bind, noise, auto-reverse, and/or water leaks.
N182202780
Service Bulletin/Repair Instructions
N182202780 - Special Coverage Adjustment. In some circumstances, some 2014-2017 model year Cadillac Escalade, Chevrolet Silverado, Chevrolet Suburban, Chevrolet Tahoe, GMC Sierra, and GMC Yukon vehicles may have a condition where customers may experience increased brake pedal effort, hard brake pedal, and/or potentially increased stopping distance. The condition is more prevalent at low speed when softly applying the brakes. The engine mounted mechanical vacuum pump output may decrease over time decreasing the amount of vacuum/power brake assist. Failure to follow recommended oil change intervals could contribute to this condition. The Driver?s Information Center, (DIC) ?Service brake assist? alert will activate 2-5 minutes after the vacuum level drops, and a Diagnostic Trouble Code, (DTC) will also be set. Even where this condition occurs, the hydraulic brake system remains functional but may require additional pedal force. Please understand that even if the vehicle exhibits this condition, it meets all federal motor vehicle safety standards for brake performance. Dealers are to replace the vacuum pump and vacuum pump belt. The repairs will be made at no charge to the customer.
030729004L
Service Bulletin/Repair Instructions
This informational bulletin provides normal operating characteristics and diagnostic information on Manual transmissions.
030603004Y
Service Bulletin/Repair Instructions
This warranty administration bulletin provides policy information on the requirements for battery testing and warranty replacements.
1008110001H
Service Bulletin/Repair Instructions
This informational bulletin provides information on proper use of floor mats.
110089005N
Service Bulletin/Repair Instructions
This warranty administration bulletin provides information on Dealer Empowerment Labor Operations and Customer Enthusiasm.
030089006Q
Service Bulletin/Repair Instructions
This informational bulletin provides the dealership with how to prep a vehicle for delivery to the customer to aid in higher CSi scores.
060089029O
Service Bulletin/Repair Instructions
This informational bulletin provides information on interior cleaning products and what is offered to clean the interiors of GM vehicles.
040089053G
Service Bulletin/Repair Instructions
This informational bulletin provides information for the dealer technician to gather as much information to help aid Engineers by completely filling out requested reports.
1008110001G
Service Bulletin/Repair Instructions
This informational bulletin provides information on proper use of floor mats.
PIT3098G
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have a lean to the left or right. Technician will need to measure fender wheel-opening heights, front and rear, to quantify vehicle lean. Fender wheel-opening heights are related to, but distinct from, trim height. The front wheel-opening height is known as P height, and the rear wheel-opening height is known as R height. Adjust and heights that are out of specification. After all adjustments are done, perform a front-end alignment and check headlight aim.
16NA111
Service Bulletin/Repair Instructions
This informational bulletin provides diagnostic/inspection information for the air box and air filter seal to correct a MIL and DTCs P0420 and P0430 setting.
PIP4902M
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician that General Motors Technical Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.
PIE0500A
Service Bulletin/Repair Instructions
This engineering informational bulletin is requesting information to check the shutters through the grille opening of the vehicle. If snow and/or ice is present on the active grille air shutters, take pictures and submit through the Field Reporting Process.
100845001F
Service Bulletin/Repair Instructions
This bulletin provides information for electrical ground repairs using new replacement fasteners with "conductive finish".
090089002Q
Service Bulletin/Repair Instructions
This informational bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles before sold (prepping) to the customer.
PIP5632
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician that General Motors Technical Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.
110849001Z
Service Bulletin/Repair Instructions
This bulletin provides information on the Transport Mode On Message Being Displayed in the Driver Information Center (DIC) and/or Battery Light is Flashing and the procedures to turn the Transport Mode message ON and OFF.
PIP4902L
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician that General Motors Technical Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.
050604022P
Service Bulletin/Repair Instructions
This bulletin provides information on the TOP TIER Detergent Gasoline Licensed Brands and the TOP TIER Diesel Fuel Licensed Brands that are recommended for use in all GM vehicles and the TOP TIER FUELS website URL.
060605001H
Service Bulletin/Repair Instructions
This informational bulletin explains the normal characteristics of exhaust noise during active fuel management when in Three or Four Cylinder Mode.
150601002H
Service Bulletin/Repair Instructions
This technical bulletin provides a procedure to repair the valve lifter oil manifold and/or lifters to correct the customers concern of engine misfire, ticking noise and/or MIL on.
120089002C
Service Bulletin/Repair Instructions
This informational bulletin provides the dealer with information on what to do when requesting a new key code for the customer.
PIT5552C
Service Bulletin/Repair Instructions
This Preliminary information communicates repair information for the rear vision camera or surround vision camera image being: - Yellow - Blurry - Distorted - Image scrolling - Image with NO gridlines - Screen is blue with gridlines - Screen is blue with Service Rear Vision System message
150730002A
Service Bulletin/Repair Instructions
This technical bulletin provides repair information for transmission control module reprogramming to correct a customer concern for MIL illuminated with firm shifts, shudder, engine RPM flare and DTCs P0606, P16F3 or P2818 set.
PIP5540D
Service Bulletin/Repair Instructions
This Preliminary information communicates to the technician the need to inspect the induction system for potential icing issues in very cold ambient temperatures. To allow the ice to melt so that it can be drained from the related components. That any of the listed DTC's may set with or without poor engine performance.
PIP5628
Service Bulletin/Repair Instructions
This Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D
PI0564K
Service Bulletin/Repair Instructions
This preliminary informational bulletin provides frame coating repair information to correct a customer concern of wax coating on frame peeling, metal shows corrosion/rusting (U.S. and Canada Only).
110849001Y
Service Bulletin/Repair Instructions
This technical bulletin provides information on Transport Mode On Message Displayed in Driver Information Center (DIC) and/or Battery Light is Flashing and the procedures to turn the Transport Mode message On and Off.
16NA175
Service Bulletin/Repair Instructions
This technical bulletin provides a procedure to flush and drain fluids for the transmission to eliminate a shake and/or shudder during a light throttle acceleration between 40 and 128 KM/H (25 and 80 MPH) at a steady state.
PI1354I
Service Bulletin/Repair Instructions
This preliminary bulletin provides additional guidance for diagnosing vibrations or disturbances that may occur on full size pickups and how to correct and repair.
090089002P
Service Bulletin/Repair Instructions
This informational bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles before sold (prepping) to the customer.
010089010M
Service Bulletin/Repair Instructions
This informational bulletin provides information on comebacks prevention information and using customer concern verification sheets (CCVS).
080089014D
Service Bulletin/Repair Instructions
This informational bulletin provides information for dealers/technicians on Use of Dealer Case Management (DCM) and Being Prepared for Contacting U.S. Technical Assistance (TAC).
17NA346
Service Bulletin/Repair Instructions
This informational bulletin provides a listing of the parts availability for coax repair procedures and what is needed to complete some repairs.
030603004X
Service Bulletin/Repair Instructions
This warranty administration bulletin provides policy information on the requirements for battery testing and warranty replacements.
120851002I
Service Bulletin/Repair Instructions
This informational bulletin provides technicians and dealership personnel with spray-in bed liner general information and repair procedures.
100089005H
Service Bulletin/Repair Instructions
This warranty admin bulletin explains to the technician additional information may be needed when submitting transactions when doing wiring repairs.
040089015T
Service Bulletin/Repair Instructions
This warranty administration bulletin provides policy information on required operating procedures.
PIC5650F
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have an intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble Codes B3055, B3060, and/or B3935. Technician should not replace any parts for this concern. If unable to duplicate the concern ask if the customer uses any Radio Frequency Identification Devices when the concern is present. Dealer should also direct their customers to the appropriate section in the Owner manuals that references that the device complies.
PIC6073E
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about the Media Oriented Systems Transport Bus Diagnostic Tool Kit (EL-51578) has been released to help diagnose any of the Media Oriented Systems Transport bus concerns. The kit contains header connectors that are installed to bypass Media Oriented Systems Transport bus modules. The bypass connector also contains a terminal for verifying Media Oriented Systems Transport control circuit voltages. Technician should review Media Oriented Systems Transport bus description and operation and Diagnostic Trouble Code U0028 diagnostic procedures.
PIT3227P
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that may have slack in one of the tailgate cables. Technician should not replace any parts for this concern. Please communicate to the customer this condition is a normal operating characteristic of their vehicle.
PIT5214D
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have had multiple repair attempts that are being performed on customer?s vehicles that exhibit vibration conditions without utilizing the support of General Motors Technical Assistance Center. If valid vibration frequency or Road Force Variation data has been collected and a repair attempt does not correct the customer complaint, contact General Motors Technical Assistance Center for further support. For any vehicles that remains unrepaired after being at the dealer for three days or more and a related bulletin or PI is not found, contact General Motors Technical Assistance Center for further support.
17NA066
Service Bulletin/Repair Instructions
This warranty administration bulletin provide policy information for automatic transmission Oil Cooler Flush and flow test.
010842001L
Service Bulletin/Repair Instructions
This informational bulletin provides information for dealers/technicians on Exterior Lamp Condensation and Replacement Guidelines.
PIP5212B
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have run hot and or has a tick noise. Technician should inspect the head gaskets to ensure are not installed backwards. Technician should replace the head gasket if they are found installed backwards.
PIT5479B
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about fluid leaking from the brake caliper piston area found during a service of the vehicle. The substance is actually excess assembly grease from the caliper boot and piston installation. This grease can be cleaned off and the rest of the service completed.
PIP5503A
Service Bulletin/Repair Instructions
This Preliminary information communicates to the dealer additional information on checking for the engne crankcase being overfull on oil causing an engine vibration concern. The technician is advised to inspect for contaminnants and adjust the engine oil level as needed.
070842006N
Service Bulletin/Repair Instructions
This informational bulletin provides technicians with information on available BCM calibrations to restore bulb outage detection on vehicles produced by a second stage manufacturer (Upfitter), and/or turn signals flash fast after factory box removed.
PIP5540B
Service Bulletin/Repair Instructions
This Preliminary information communicates to the technician the need to inspect the induction system for potential icing issues in very cold ambient temperatures. To allow the ice to melt so that it can be drained from the related components. That any of the listed DTC's may set with or without poor engine performance.
000310003X
Service Bulletin/Repair Instructions
This warranty administration bulletin provides information on The tires supplied with a new vehicle are covered by General Motors against defects in material or workmanship under the Bumper-to-Bumper New Vehicle Limited Warranty.
060847001N
Service Bulletin/Repair Instructions
This bulletin explains the labor operation numbers used for submitting warranty claims for module reprogramming and not when replacing a module.
060850009J
Service Bulletin/Repair Instructions
This informational bulletin provides information for information on passenger presence sensing system (PPS or PSS) concerns with custom upholstery, accessory seat heaters or other comfort enhancing devices.
PIT5434C
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician only to provide additional tips when diagnosing a front heated seat concern and is not meant to be a diagnostic flow chart or replace Service Information. Always, perform and refer to Service Information for the latest diagnostic information and procedures.
PIP4925B
Service Bulletin/Repair Instructions
This preliminary information document communicates a tip on the way to diagnose possible induction or exhaust air leaks using the evaporative emission cart smoke machine and ultrasonic leak detector tools.
PIT5353C
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about what XM offerings are available for vehicles. A dealer or customer can access the website listed below for vehicle specific XM offerings and availability.
PIP5601
Service Bulletin/Repair Instructions
This Preliminary information communicates
PIP4138R
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have a Service Engine Soon Malfunction Indicator Lamp on, engine misfire, and/or engine noise. Technician may find Diagnostic Trouble Codes P0300-P0308. If published Service Information diagnostics does not isolate the cause of this concern technician should check for a worn camshaft lobe and/or lifter roller, a sticking valve, valve leakage, a broken valve spring, and a collapsed active fuel management lifter.
PIT5099D
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.
PIP5596
Service Bulletin/Repair Instructions
This Preliminary information communicates that when removing the fuel line jumper hose care should be taken to be sure the line is reinstalled correctly to avoid a no/low fuel pressure situation.
PIP4902K
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician that General Motors Technical Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.
18NA156
Service Bulletin/Repair Instructions
This technical bulletin provides a procedure to replace the dehydrator to correct the condition of A/C Inoperative and/or Insufficient Cooling due to the seals going bad within the part.
PIP5163D
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about engine block of possible cylinder bore damage, scoring or out of round as the possible cause of engine oil consumption, misfire, cylinder leakage or blow by. Technician will need to inspect the engine for Cylinder damage or scoring, An out of round cylinder bore, Dirt intrusion, and Catalytic Converter failure.
PIC6095C
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician on how to tell the difference between the integrated center stack, the radio, the human machine interface, and the vehicle communication interface module. There are pictures of all the individual modules for identification purposes.
PIC5260B
Service Bulletin/Repair Instructions
This Preliminary Information communication advises the technician the steps on diagnosing the concern. Customer's sunroof operation intermittent, bind, noise, auto-reverse, and/or water leaks.
PIT5099C
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.
PIC5953D
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that may have an issue when using Bluetooth voice recognition with an iPhone. Technician should work with the customer to insure the phone contacts to not have any Emojis loaded to any contact.
PIT5399A
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about connectivity concerns when connecting an Apple device via USB cord. Technician should insure the customer is using an original equipment manufacturer Apple USB cable.
17067
Service Bulletin/Repair Instructions
17067 - Product Emissions Recall. General Motors has decided to conduct a Voluntary Emission Recall on certain vehicles equipped with a 6.6L diesel (LML) engine and dual fuel tanks (N2N). Under certain driving conditions, fuel may not be transferred from the rear fuel tank to the front fuel tank at a sufficient rate. If this occurs, the diagnostic trouble code (DTC) P2636 will set, the malfunction indicator lamp will illuminate, the fuel gauge will display empty, and the transfer pump will be disabled until serviced. If the vehicle continues to be driven, it will run out of fuel in the front tank and stall. Dealers are to replace fuel line connections to allow the rear tank, in addition to the front tank, to directly supply fuel to the engine. The engine control module (ECM) will also be reprogrammed with calibrations necessary to support this new connection.
18NA141
Service Bulletin/Repair Instructions
This informational bulletin provides information on Audio Volume Stuck High or Low with No DTCs and that this is a normal characteristic.
1208132001E
Service Bulletin/Repair Instructions
This informational bulletin explains to the dealer how to cover a possible customers mistake when a fuse has been blown.
18NA125
Service Bulletin/Repair Instructions
This informational bulletin provides information for engine oil life monitor operation calculation.
PI0754C
Service Bulletin/Repair Instructions
This PI bulletin provides information on Rear and Side Tempered Glass Spots (Quench Marks) and they are normal characteristic.
080730035C
Service Bulletin/Repair Instructions
This bulletin provides information on the harmful effects of water or ethylene glycol in transmission fluid.
PI0281G
Service Bulletin/Repair Instructions
This preliminary informational bulletin provides information to dealership personnel which may be helpful when addressing underbody component corrosion with customers.
PI0564J
Service Bulletin/Repair Instructions
This preliminary informational bulletin provides frame coating repair information to correct a customer concern of wax coating on frame peeling, metal shows corrosion/rusting (U.S. and Canada Only).
130089010B
Service Bulletin/Repair Instructions
This informational bulletin provides information to dealership personnel on policies regarding a Product Assistance Claim (PAC) within the Courtesy Transportation Assistance Program.
060089031E
Service Bulletin/Repair Instructions
This informational bulletin provides information on OEM and Remanufactured Engine and Automatic Transmission/Transaxle Identification.
110849001W
Service Bulletin/Repair Instructions
This technical bulletin provides information on Transport Mode On Message Displayed in Driver Information Center (DIC) and/or Battery Light is Flashing and the procedures to turn the transport mode message on and off.
010310003Q
Service Bulletin/Repair Instructions
This bulletin contains information for the new tires that the vehicle is equipped with and that they are covered by General Motors against defects in material or workmanship under the New Vehicle Warranty (in Canada, the Base Warranty Coverage). For vehicles within this warranty period, defective tires will be replaced on a pro rata adjustment basis according to the published distance-based schedule.
PI1354H
Service Bulletin/Repair Instructions
This preliminary bulletin provides additional guidance for diagnosing vibrations or disturbances that may occur on full size pickups and how to correct and repair.
000089027J
Service Bulletin/Repair Instructions
This informational bulletin provides information to dealership personnel on properly eliminating unwanted odors in vehicles.
110089002C
Service Bulletin/Repair Instructions
This informational bulletin was created to inform that any accessories that are installed from the GM factory will be covered under the standard vehicle warranty and dealer installed accessories will be covered for a full year (12 months).
18NA079
Service Bulletin/Repair Instructions
This technical bulletin provides a procedure to replace the drivers front door window regulator motor and door wiring harness if water and/or corrosion is found in the connectors.
030089006P
Service Bulletin/Repair Instructions
This informational bulletin provides the dealership with how to prep a vehicle for delivery to the customer to aid in higher CSi scores.
PI1091C
Service Bulletin/Repair Instructions
This preliminary informational bulletin provides repair information to correct a customer concern of warm air exhausting from driver and/or passenger front seat back into 2nd row seating area causing occupant discomfort.
PI1354G
Service Bulletin/Repair Instructions
This preliminary bulletin provides additional guidance for diagnosing vibrations or disturbances that may occur on full size pickups and how to correct and repair.
17NA215
Service Bulletin/Repair Instructions
This technical bulletin provides a procedure to properly reprogram an onstar module to correct a condition of Red LED, No WiFi Operation, and/or Limited OnStar® Module Functionality After OnStar Module Replacement for Another Condition.
090604015C
Service Bulletin/Repair Instructions
This informational bulletin provides a revision for 09-06-04-015B (Vehicles Sitting Outside on Dealer Lots for Extended Periods with Hard Start/No Start Condition) to add the 2015-2018 model years.
090604026N
Service Bulletin/Repair Instructions
This informational bulletin provides information on identifying Non-GM Engine Calibrations for Gasoline Engines using the Tech 2 or GDS 2 9U.S. and Canada
17NA214
Service Bulletin/Repair Instructions
This technical bulletin provides repair information to correct customer concerns of OnStar, XM, GPS or antenna malfunction ? may set DTC B2462, B2470 or B125C - and/or water leak on headliner at sun visor or overhead console areas, possible battery drain concern.
110089005L
Service Bulletin/Repair Instructions
This warranty administration bulletin provides information on Dealer Empowerment Labor Operations and Customer Enthusiasm.
PIT3098F
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have a lean to the left or right. Technician will need to measure fender wheel-opening heights, front and rear, to quantify vehicle lean. Fender wheel-opening heights are related to, but distinct from, trim height. The front wheel-opening height is known as P height, and the rear wheel-opening height is known as R height. Adjust and heights that are out of specification. After all adjustments are done, perform a front-end alignment and check headlight aim.
PI0689C
Service Bulletin/Repair Instructions
This preliminary information bulletin provides a procedure for installing a aftermarket tool or utility box.
070842006M
Service Bulletin/Repair Instructions
This informational bulletin provides technicians with information on available BCM calibrations to restore bulb outage detection on vehicles produced by a second stage manufacturer (Upfitter), and/or turn signals flash fast after factory box removed.
030603004W
Service Bulletin/Repair Instructions
This warranty administration bulletin provides policy information on the requirements for battery testing and warranty replacements.
PI0235K
Service Bulletin/Repair Instructions
This preliminary informational bulletin provides repair information to correct customer concerns of an exhaust leak or vibration/rattle noise at approximately 900 RPM, fuel smell/white smoke noted intermittently (usually after coming to a stop), and/or an oily substance noted on exhaust downpipe.
060601010D
Service Bulletin/Repair Instructions
This informational bulletin explains how the catalytic converters may need an inspection, cleaning or replacement if debris have entered the exhaust system.
150603001D
Service Bulletin/Repair Instructions
This informational bulletin provides information to diagnose batteries that have set for a long period of time and/or cold weather climates and testing those batteries.
PIP5226B
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about finding needle bearings during an oil change. Technician will gain access to the roller rockers to inspect them. Only replace the roller rocker that is missing needle bearings. Be sure to clean the oil drains to retrieve the needle bearings. Each roller rocker has 66 bearings.
PIP4138Q
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have a Service Engine Soon Malfunction Indicator Lamp on, engine misfire, and/or engine noise. Technician may find Diagnostic Trouble Codes P0300-P0308. If published Service Information diagnostics does not isolate the cause of this concern technician should check for a worn camshaft lobe and/or lifter roller, a sticking valve, valve leakage, a broken valve spring, and a collapsed active fuel management lifter.
PIT3271H
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles. General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.
140879001C
Service Bulletin/Repair Instructions
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PIP5540A
Service Bulletin/Repair Instructions
This Preliminary information communicates to the technician the need to inspect the induction system for potential icing issues in very cold ambient temperatures. To allow the ice to melt so that it can be drained from the related components. That any of the listed DTC's may set with or without poor engine performance.
100864002D
Service Bulletin/Repair Instructions
This warranty bulletin explains how to determine if an outside mirrior was damaged by the customer and what is considered warranty and non-warranty.
PIP5168F
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician on the steps to diagnose and repair vehicles that may have a no crank concern. Technician will need to check the valve train for movement when the engine is cranked. If the valve train is not moving while the crankshaft is moving the front cover will need to be removed to inspect for a sheared cam sprocket locator pin. If the cam sprocket locator pin has sheared, replace the engine assembly. If the valve train is rotating during inspection, disconnect the Camshaft Position sensor and check if the engine will start. If the engine starts front cover will need to be removed to inspect for a sheared cam sprocket locator pin. If the cam sprocket locator pin has sheared, replace the engine assembly. If the engine does not start with the Camshaft Position sensor disconnected the follow published “Engine Cranks But Does Not Run” diagnosis in Service Information. Also perform an Engine Compression Test and Cylinder Leakage Test in Service Information documents all results. If the Service Information procedures above isolate an engine mechanical concern then removed to inspect for a sheared cam sprocket locator pin. If the cam sprocket locator pin has sheared, replace the engine assembly.
050851001I
Service Bulletin/Repair Instructions
This information bulletin provides a procedure on how to remove the paint stain that may present itself under the shipping film.
PI0653E
Service Bulletin/Repair Instructions
This preliminary informational bulletin provides information on Damaged, Disassembled or Improperly Packaged Turbochargers Returned to Warranty Part Center.
17NA228
Service Bulletin/Repair Instructions
This informational bulletin provides information on Click or Tick Noise on 3-4 Shift that it should be considered a normal characteristic.
PIP3343F
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have an oil leak shortly after a cold start when extremely low ambient temperatures are present. Technician will need to clean the area of the oil leak, clean and dry the PCV hoses, and replace the oil fill cap with part number 12589430.
060089026N
Service Bulletin/Repair Instructions
This warranty bulletin provides labor operation numbers for customer concerns that cant be duplicated.
PI1354F
Service Bulletin/Repair Instructions
This preliminary bulletin provides additional guidance for diagnosing vibrations or disturbances that may occur on full size pickups and how to correct and repair.
010310003P
Service Bulletin/Repair Instructions
This bulletin contains information for the new tires that the vehicle is equipped with and that they are covered by General Motors against defects in material or workmanship under the New Vehicle Warranty (Base Warranty Coverage). For vehicles within this warranty period, defective tires will be replaced on a pro rata adjustment basis according to the published distance-based schedule.
18NA001
Service Bulletin/Repair Instructions
This informational bulletin explains normal operation of HID bulbs when driving over road irregularities.
PIP5540
Service Bulletin/Repair Instructions
This Preliminary information communicates to the technician the need to inspect the induction system for potential icing issues in very cold ambient temperatures. To allow the ice to melt so that it can be drained from the related components.
050604022O
Service Bulletin/Repair Instructions
This informational bulletin provides information on the TOP TIER Detergent Gasoline Licensed Brands and the TOP TIER Diesel Fuel Licensed Brands that are recommended for use in all GM vehicles.
PIC5491K
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have an OnStar system that will not power up. Technician should turn off the ignition and cancel retained accessory power. After the vehicle has powered down remove power to the OnStar module for five minutes. After the power has been removed for five minutes, if the OnStar system is working release the vehicle. If the OnStar system is still inoperative continue with published Service Information diagnostics.
PIT5354B
Service Bulletin/Repair Instructions
This Preliminary Information communication advises the technician how to determine if the vehicle is equipped with wireless fidelity. Technician should check the Regular Production Option Code list for (VV4).
040089015R
Service Bulletin/Repair Instructions
This warranty administration bulletin provide policy information on required operating procedures.
16NA075
Service Bulletin/Repair Instructions
This Bulletin provides procedures to correct a condition of Power Foldaway Mirror Glass Shake, Flutter at Normal Driving Speeds
080730026E
Service Bulletin/Repair Instructions
This informational bulletin provides information on Some vehicles may rock or move slightly forward or rearward while in Park at start up after cold soak. This condition may be accompanied by a clunk noise. This is a slight movement that is more often seen visually, rather than felt, when viewed from the outside and using the auto-start feature, if equipped.
150601002F
Service Bulletin/Repair Instructions
This technical bulletin provides a procedure to repair the valve lifter oil manifold and/or lifters to correct the customers concern of engine misfire, ticking noise and/or MIL on.
070089037L
Service Bulletin/Repair Instructions
This warranty administration bulletin provide policy information for courtesy transportation and roadside assistance programs.
120089007A
Service Bulletin/Repair Instructions
This informational bulletin provides information on dealer responsibility for cargo carrying capacity labeling and the part numbers for the labels.
150603001C
Service Bulletin/Repair Instructions
This informational bulletin provides information to diagnose batteries that have set for a long period of time and/or cold weather climates and testing those batteries.
PIC5839D
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that may have a clock that is slow to update while driving when the clock auto set feature enabled. Dealer should communicate to the customer this condition is a normal operating characteristic of their vehicle.
070089036I
Service Bulletin/Repair Instructions
This informational bulletin provides information to dealership personnel on enhancing field product reports with digital pictures.
17NA386
Service Bulletin/Repair Instructions
This informational bulletin provides information for the technicians on multi-media infotainment tester (MIT), does not function properly when diagnosing infotainment complaints, which may lead to mis-diagnosis.
010601011J
Service Bulletin/Repair Instructions
This informational bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil consumption.
16NA356
Service Bulletin/Repair Instructions
This technical bulletin provides a procedure to clear the codes and re-evaluate the XM radio channels to correct a condition of audio muting when listening to some Sirius XM channels but if they change channels they will find others that experience normal audio. This could be due to interference from transmitting sources outside of Sirius XM?s frequency range.
17NA258
Service Bulletin/Repair Instructions
This technical bulletin provides repair information to correct a customer concern of hearing excessive wind noise from front side door glass area.
PI1149A
Service Bulletin/Repair Instructions
This preliminary information bulletin provides a procedure on how to check for the customer concern of a blank radio with/without audio, by checking the the wiring harness, ECU and reprograming the HMI software update, if the wiring or ECU are not the cause.
17NA142
Service Bulletin/Repair Instructions
This informational bulletin provides information on Wireless Charging Module Diagnosis and cell phone compatibility.
040730013D
Service Bulletin/Repair Instructions
This informational bulletin provides information to dealership personnel on automatic transmission shift and engine drivability concerns and/or MIL ON due to aftermarket oil bath air filter use.
16NA158
Service Bulletin/Repair Instructions
This bulletin describes the Dealer special tool loan program process.
17NA375
Service Bulletin/Repair Instructions
This informational bulletin provides a diagnostic tip for rear vision camera image that is grainy, distorted and/or pixelated
15NA082
Service Bulletin/Repair Instructions
This technical bulletin provides repair information for installing a new stabilizer shaft bracket to correct a customer concern of on a clunking noise originating from the front of the vehicle that is more predominant during turns or traveling over bumps.
070604019F
Service Bulletin/Repair Instructions
This technical bulletin provides repair information for repairing the IP to body harness connector to correct a customer concern for intermittent Malfunction Indicator Lamp (MIL) illuminated with Reduced Engine Power displayed and DTC P2138 set.
17NA297
Service Bulletin/Repair Instructions
This informational bulletin provides information for assisting the customer in setting the position for the memory mirror and the reverse tilt
17NA267
Service Bulletin/Repair Instructions
This informational bulletin provides information for 22" accessory wheel/tire usages.
29400 01 (Bullet
Service Bulletin/Repair Instructions
29400 01 - Special Coverage. On certain vehicles that are equipped with a diesel engine (RPO LML/LGH/LUZ), a malfunction-indicator light (MIL) may illuminate due to an offset in the temperature sensor in the diesel-emission-reduction fluid (DEF) tank reservoir or increased DEF tank-heater resistance. Dealers are to replace the DEF tank reservoir. The repairs will be made at no charge to the customer.
PIC3100F
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicle's odometer appears to be inaccurate relative to a known distance traveled. Technician should obtain a hand-held GPS unit to test the odometer. If a hand held GPS unit is not available, the only other option is to verify the miles traveled using a surveyor's wheel or a dynamometer.
PIT5288F
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that may have any of these concerns remote keyless entry, passive Entry and Start Inoperative, No Fob detect message on driver information center, service tire pressure system, no audio, touch screen Inoperative, Steering Wheel Controls Inoperative, Service Stabilitrak, rear power windows inoperative, rear wiper inoperative, and or a dead battery. Technician may find Diagnostic Trouble Codes B3101, B144C, C0710, C0544, U1548, U1549, U154A, U0151, U0126, U0415, U0077, U0028 and/or U0029. Technician should inspect the left instrument panel for the wire harness being pinched. Technician will need to repair the wire harness and reroute the wire harness.
140089004D
Service Bulletin/Repair Instructions
The information in this bulletin details the proper configurations for the ignition key, fob, key tags, key rings, key ring sizes and applying a QR code sticker or barcode sticker to a key fob.
PI1255F
Service Bulletin/Repair Instructions
This preliminary informational bulletin contains recommendations of what needs to be done to swap/install camper outside rearview mirrors on a vehicle not originally equipped with them.
17NA335
Service Bulletin/Repair Instructions
This technical bulletin provides a procedure to replace the fuel pump to correct the MIL concerns.
PIC5492F
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have a Diagnostic Trouble Code B101D-37 history in the Vehicle Communication Interface Module or telematics communication interface control module. Engineering has determined that this code will only display in history on the scan tool and will not cause issues with OnStar system operation.
PIT5353B
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about what XM offerings are available for vehicles. A dealer or customer can access the website listed below for vehicle specific XM offerings and availability.
070849020M
Service Bulletin/Repair Instructions
IPC Odometer Programming Method Quick Reference Guide
150089004B
Service Bulletin/Repair Instructions
Information Regarding the Differences Between Fluid Leakage and Seepage This bulletin is intended to help identify the differences between what is considered a fluid leak and what is considered seepage. Improper diagnosis may lead to unnecessary component replacement. Use the following information to determine if the condition is normal acceptable seepage or a defective component
150089005A
Service Bulletin/Repair Instructions
Essential Tools that Include Consumable Parts (U.S. Only)
16-NA-175
Service Bulletin/Repair Instructions
SHAKE AND/OR SHUDDER DURING LIGHT THROTTLE ACCELERATION BETWEEN 40 AND 128 KM/H (25 AND 80 MPH) AT A STEADY STATE.
PIT5236K
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have a Diagnostic Trouble Code B101D stored in Telematics Communication Interface Control Module. Technician will use Global Diagnostic System 2 to review the Firmware Over-the-Air version. If the Firmware Over-the-Air version on the scan tool equals 6708 the technician will need to contact General Motors Technical Assistance Center for further assistance. If the Firmware Over-the-Air version on the scan tool is lower than 6708 Dealer can order the part thought the Instrument Sales and Service website process.
030603004V
Service Bulletin/Repair Instructions
This warranty administration bulletin provides policy information on the requirements for battery testing and warranty replacements.
PIP4723C
Service Bulletin/Repair Instructions
This Preliminary Information communicates to the dealer the process for downloading or updating operating software for the Tire Pressure Monitor, Active Fuel Injector tester, multi media tester, PICO Scope, GR8 starting/charging tester and Vehicle Data Recorder tools, giving website address and step by step instructions to complete the update.
PIT5074K
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about the use of J-35616-64B terminal test probe, replacement terminals, and terminated leads. The J-35616-64B is the latest test probe released for checking tension or probing the .64 series terminals. The test probe terminal has been released in the terminal repair kit (J-38125-620H) located in Lear Tray 7 part number 963716-2. There are 5 terminated leads in a package part number is 13505346, which can be ordered through your normal General Motors Customer Care and Aftersales parts channel.
040601029I
Service Bulletin/Repair Instructions
This informational bulletin explains the importance of maintaining the vehicle.
100089005G
Service Bulletin/Repair Instructions
This warranty admin bulletin explains to the technician additional information may be needed when submitting transactions when doing wiring repairs.
000601012H
Service Bulletin/Repair Instructions
This informational bulletin advises the possible issues that may occur using a scotch brite pad or highly abrasive disk on gasket sealing surfaces or reused parts.
PIT5389E
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicle that may have an OnStar system that has progression tones when pressing the blue or red button. Technician will need to call General Motors Technical Assistance Center with the scan tool data from the OnStar system.
100605002E
Service Bulletin/Repair Instructions
This informational bulletin provides information on Clean Exhaust Filter See Owners Manual Now or Cleaning Exhaust Filter Keep Driving Until Message is Cleared Message Displayed on DIC, DTC P2463 May Be Set.
120851002G
Service Bulletin/Repair Instructions
This informational bulletin provides technicians and dealership personnel with spray-in bed liner general information and repair procedures.
PIT3099Q
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about installing General Motors Accessory parts/kits. Technicians should refer to Service Information for information regarding most accessories. Technicians may also contact Partech and/or the Techline Customer Support Center for additional support.
030604017L
Service Bulletin/Repair Instructions
This Informational Bulletin provides information on availability of Diesel Fuel additives.
070601016D
Service Bulletin/Repair Instructions
This informational bulletin provides information on Internal Engine Noise or Damage After Oil Filter Replacement.
00-06-01-026J
Service Bulletin/Repair Instructions
This informational bulletin provides information on Intake Manifold Inspection/Replacement After Severe Internal Engine Damage.
16-NA-380
Service Bulletin/Repair Instructions
This Technical bulletin provides a procedure on how to perform a quick test to check if the DPF is the cause of excessive soot from the tailpipe.
17-NA-253
Service Bulletin/Repair Instructions
This informational bulletin provides information for specification with the engine oil for the Duramax 6.6L engine.
13-08-116-001C
Service Bulletin/Repair Instructions
The intent of this technical bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for causing multiple customer concerns that do not have other diagnostic methods to identify them.
99-08-51-001D
Service Bulletin/Repair Instructions
Thins informational bulletin provides information on Paint-less Dent Repair Process.
03-08-46-004Q
Service Bulletin/Repair Instructions
This informational bulletin communicates part restriction and ordering process information for OnStar Vehicle Communication Interface Modules (VCIM) (GMNA Only).
PIP5163C
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about engine block of possible cylinder bore damage, scoring or out of round as the possible cause of engine oil consumption, misfire, cylinder leakage or blow by. Technician will need to inspect the engine for Cylinder damage or scoring, An out of round cylinder bore, Dirt intrusion, and Catalytic Converter failure.
17-NA-258
Service Bulletin/Repair Instructions
This technical bulletin provides repair information to correct a customer concern of hearing excessive wind noise from front side door glass area.
PIC5932B
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about customers that may complain of various concerns when using Bluetooth components. Technician should use the Preliminary Information to gather information from the customer on their Bluetooth device and the concern they are having before calling General Motors Technical Assistance Center.
04-00-89-015Q
Service Bulletin/Repair Instructions
This warranty administration bulletin provide policy information on required operating procedures.
16-NA-111
Service Bulletin/Repair Instructions
This technical bulletin provides a procedure to perform diagnosis before just replacing the battery sensor module.
08-08-44-029H
Service Bulletin/Repair Instructions
This warranty administration bulletin provide policy information on warranty and policy exchange program for electronic products for U.S. and Canada dealers only.
04-00-89-015P
Service Bulletin/Repair Instructions
This warranty administration bulletin provide policy information on required operating procedures.
06-03-09-004I
Service Bulletin/Repair Instructions
This technical bulletin provides a procedure to apply grease to the leaf springs to correct a condition of a squeak noise from the metals making contact.
11-08-49-001V
Service Bulletin/Repair Instructions
This technical bulletin provides information on Transport Mode On Message Displayed in Driver Information Center (DIC) and/or Battery Light is Flashing and the procedures to turn the transport mode message on and off.
17-NA-244
Service Bulletin/Repair Instructions
This informational bulletin provides information on Information on How to Prevent Inadvertent Vehicle Starting from Key Fob or OnStar Mobile Application and where to locate the information for future use.
PI1091B
Service Bulletin/Repair Instructions
This preliminary informational bulletin provides repair information to correct a customer concern of warm air exhausting from driver and/or passenger front seat back into 2nd row seating area causing occupant discomfort.
17-NA-242
Service Bulletin/Repair Instructions
This informational bulletin provides to the tech the new version of SPS that will prompt warnings when trying to reprogram modules that have been already reprogrammed.
16-NA-361
Service Bulletin/Repair Instructions
This informational bulletin explains possible normal condition of a flare from 1st to 2nd, even if the trans had been repaired for the flare and its still noticed.
PIP5507B
Service Bulletin/Repair Instructions
This Preliminary information communicatesIn ambient temperatures 100F (37.7 C)degrees or higher, DTCs P2635 and/or P018B may set.The vehicle may also exhibit a hesitation or stalling condition.Excessively Hot and sustained ambient temperatures over 100F (37.7 C) degrees Mainly in TX, AZ, UT, NV, CA, NM (could be any state) causingVapor buildup in fuel feed line.Customers can be advised to utilize fuels with octane levels greater than 91, Refrain from extended idleing periods if possible, park vehicles in covered garage.Replacing the fuel pump will not repare this concern.
PI0564I
Service Bulletin/Repair Instructions
This preliminary informational bulletin provides frame coating repair information to correct a customer concern of wax coating on frame peeling, metal shows corrosion/rusting (U.S. and Canada Only).
17-NA-228
Service Bulletin/Repair Instructions
This informational bulletin provides information on Click or Tick Noise on 3-4 Shift that it should be considered a normal characteristic.
PIC5611E
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about the rear view camera options on the vehicles equipped with rear view camera. The rear view camera brightness can be adjusted on some models while the transmission is in reverse and using the Menu or Select button. To turn off or on the guidelines in the rear view camera, use the radio display Config icon then Display, then the guidelines option.
PIP5507A
Service Bulletin/Repair Instructions
This Preliminary information communicatesIn ambient temperatures 100F (37.7 C)degrees or higher, DTCs P2635 and/or P018B may set.The vehicle may also exhibit a hesitation or stalling condition.Excessively Hot and sustained ambient temperatures over 100F (37.7 C) degrees Mainly in TX, AZ, UT, NV, CA, NM (could be any state) causingVapor buildup in fuel feed line.Customers can be advised to utilize fuels with octane levels greater than 91, Refrain from extended idleing periods if possible, park vehicles in covered garage.Replacing the fuel pump will not repare this concern.
15-NA-002
Service Bulletin/Repair Instructions
This bulletin provides repair information to correct a customer concern of fuel odor, fuel leaks from UH SIDI Pipes between High Pressure Pump and Fuel Rails
PIP5507
Service Bulletin/Repair Instructions
This Preliminary information communicatesIn ambient temperatures 100F (37.7 C)degrees or higher, DTCs P2635 and/or P018B may set.The vehicle may also exhibit a hesitation or stalling condition.Excessively Hot and sustained ambient temperatures over 100F (37.7 C) degrees Mainly in TX, AZ, UT, NV, CA, NM (could be any state) causingVapor buildup in fuel feed line.Customers can be advised to utilize fuels with octane levels greater than 91, Refrain from extended idleing periods if possible, park vehicles in covered garage.Replacing the fuel pump will not repare this concern.
15086A
Service Bulletin/Repair Instructions
15086A - Customer Satisfaction Program. On certain passenger cars and light duty trucks, equipped with Gen 10 OnStar®, the embedded phone flash memory chip may become corrupted, causing the OnStar® system to become inoperative. Dealers are to replace and program the vehicle communication interface module (VCIM).
PIC5588D
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician on the programming and activation of the OnStar system. For many 2008 and prior model year GM vehicles, the programming is performed using the Tech 2 and the activation is initiated by a Service Programming System. For the 2010 and UP model year vehicles, the OnStar set-up procedure and OnStar Activation request have been combined into a single programming event called OnStar Set-up and Activation in Service Programming System.
PIT3099P
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about installing General Motors Accessory pats. Technician can check Service Information for some accessories. Technician can also contact Partect for assistance. Technician can also contact Techline Customer Support Center for programming issues.
00-03-10-002K
Service Bulletin/Repair Instructions
This informational bulletin provides information on Chemical Staining, Pitting, Corrosion and/or Spotted Appearance of Chromed Aluminum Wheels.
PI1410B
Service Bulletin/Repair Instructions
This preliminary informational bulletin provides information regarding the normal characteristic of instrument panel red brake light intermittently comes on.
00-06-01-012G
Service Bulletin/Repair Instructions
This informational bulletin advises the possible issues that may occur using a scotch brite pad or highly abrasive disk on engine surfaces.
05-00-89-029D
Service Bulletin/Repair Instructions
This informational bulletin provides information on General Motors Dealership Critical Equipment Requirements and Recommendations.
17-NA-161
Service Bulletin/Repair Instructions
This technical bulletin provides a procedure for exhaust gas recirculation valve pipe replacement (EGR Bypass Pipe) due to the EGR cooler bypass pipe being crack.
PI0020E
Service Bulletin/Repair Instructions
This preliminary informational bulletin provides technicians with information on the normal condition of white, milky or cloudy appearance of front differential fluid.
03-00-89-006N
Service Bulletin/Repair Instructions
This informational bulletin provides the dealership with how to prep a vehicle for delivery to the customer to aid in higher CSi scores.
04-00-89-015O
Service Bulletin/Repair Instructions
This warranty administration bulletin provide policy information on required operating procedures.
10-03-10-001D
Service Bulletin/Repair Instructions
This informational bulletin provides information on Wheel Balancer Mounting Instructions.
17-NA-142
Service Bulletin/Repair Instructions
This informational bulletin provides information on Wireless Charging Module Diagnosis.
11-00-89-005K
Service Bulletin/Repair Instructions
This warranty administration bulletin provides information on Dealer Empowerment Labor Operations and Customer Enthusiasm.
PI1513D
Service Bulletin/Repair Instructions
This preliminary information bulletin provides a procedure for radiator and engine coolant thermostat replacement to eliminate coolant smell and/or a slight leak at the radiator.
17-NA-135
Service Bulletin/Repair Instructions
This bulletin explains the hill decent controls and how it controls speeds when used.
PI1513C
Service Bulletin/Repair Instructions
This preliminary information bulletin provides a procedure for radiator and engine coolant thermostat replacement to eliminate coolant smell and/or a slight leak at the radiator.
17-NA-126
Service Bulletin/Repair Instructions
This informational bulletin provides information on Non-Design Intent Wheel Lock Nuts and Lug Nuts.
16-NA-355
Service Bulletin/Repair Instructions
this informational bulletin provides Information on Using MyBuick, MyCadillac, MyChevrolet, and MyGMC Phone Applications to Control GM Accessory Remote Start Kits.
PI0281F
Service Bulletin/Repair Instructions
This preliminary informational bulletin provides information to dealership personnel which may be helpful when addressing underbody component corrosion with customers.
10-08-110-001F
Service Bulletin/Repair Instructions
This informational bulletin provides information on proper use of floor mats.
03-06-03-004U
Service Bulletin/Repair Instructions
This warranty administration bulletin provides policy information on the requirements for battery testing and warranty replacements.
15-06-03-002F
Service Bulletin/Repair Instructions
This informational bulletin provides information on approved warranty part numbers for original equipment batteries
99-04-20-002J
Service Bulletin/Repair Instructions
This informational bulletin provides information on Driveline Clunk Noise and what is acceptable and what is considered normal operations.
15-08-44-001I
Service Bulletin/Repair Instructions
This informational bulletin provides information for the GM of Canada OnStar Cellular Communication Upgrade to 3G/4G LTE for vehicles that may need an upgrade.
PI0671A
Service Bulletin/Repair Instructions
This preliminary information bulletin provides information for diagnosing a power steering fluid leak at the fluid reservoir.
17-NA-067
Service Bulletin/Repair Instructions
This informational bulletin provides information on On rare occasions, a security code input message with SPS error code E5659, M5304, and/or M5530 may be displayed in TIS2web when the technician is programming any module. If this concern is encountered, the technician should start by ensuring that the module being programmed is not a used module and that the VIN matches on VIN plate, TIS2web programming screen, and GDS2 module identification information screen.
06-08-47-001M
Service Bulletin/Repair Instructions
This information bulletin explains the labor operation numbers used for submitting warranty claims and how to setup, and reprogram modules.
16-NA-102
Service Bulletin/Repair Instructions
This technical bulletin provides a procedure to clean and repair the complete fuel system due to dirt getting into the fuel system causing the vehicle to have a hard or no start.
03-06-04-017K
Service Bulletin/Repair Instructions
This Informational Bulletin provides information on availability of Diesel Fuel additives.
10-00-89-006F
Service Bulletin/Repair Instructions
This informational bulletin provides information for dealers how to submit a product information report.
PIT5389C
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicle that may have an OnStar system that has progression tones when pressing the blue or red button. Technician will need to call General Motors Technical Assistance Center with the scan tool data from the OnStar system.
PIC4935F
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to help the dealership technicians perform a parasitic drain test for the OnStar module. When performing battery parasitic drain test, there may be some confusion as to what the normal power consumption reading should be from the OnStar system.
PIP4723B
Service Bulletin/Repair Instructions
This Preliminary Information communicates to the dealer the process for downloading or updating operating software for the Tire Pressure Monitor, Active Fuel Injector tester, multi media tester, PICO Scope, GR8 starting/charging tester and Vehicle Data Recorder tools, giving website address and step by step instructions to complete the update.
PIP5474
Service Bulletin/Repair Instructions
This Preliminary information communicates that a technician might find a vehicle with no power transmitted to the front axle in four wheel drive. If vehicle has regular production option NQF the technician finds that with vehicle in four wheel drive with solid indicator light but the front wheels do not assist in moving vehicle he is to verify when shifting the transfer case to four wheel drive the light is solid If that switch illuminated solid then all operations to achieve four wheel drive were completed successfully. Technician is to inspect pictured item and ensure that the body ring that the synchronizer engages has not separated from theTransfer Case Front Output Shaft Drive Sprocket. If so then replace the transfer case front output drive shaft sprocket as needed. If vehicle has regular production option NQG and the customer indicates that the transfer case was in four wheel drive with that indicator light on solid in the instrument panel cluster but the front wheels were not assisting in vehicle movement technician is to verify the following, shift the transfer case to four wheel drive and ensure that the four wheel drive in the instrument panel cluster is on solid. Technician is to inspect pictured item and ensure that the body ring that the synchronizer engages has not separated from theTransfer Case Front Output Shaft Drive Sprocket.If so then replace the transfer case front output drive shaft sprocket as needed.
GCUS-3-848
Service Bulletin/Repair Instructions
44180 02 - Customer Satisfaction. Certain vehicles may have key codes which were inappropriately handled by a third party which could increase the risk of vehicle theft. Dealers are to replace all applicable keys and lock cylinders with new key configurations.
PIC3278G
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician the steps needed to diagnose and repair the vehicles that may have unwanted or phantom phone calls. Technician will need to determine what type of call the customer is having that is unwanted. The vehicle may receive an incoming call just like any other phone. Typically the customer will hear the phone ringing in the vehicle. This scenario also includes incoming Bluetooth calls. One type of unwanted call can be made if the key pad is faulty the OnStar system will try to make a blue button call for shorted voltage in the circuits. The OnStar module could have an internal fault and produce a ″Phone Unavailable″ audio message also it may have a Diagnostic Trouble Code U1500 or B1000. Refer to diagnostics for the Diagnostic Trouble Code making sure to follow any applicable Bulletins or Preliminary Information sheets. A “Ready” or “OnStar ready” audio message heard while driving. In some cases it has been found that the customer is inadvertently pressing the ″push to talk″ button on the steering wheel controls. On rare occasions, other issues in the steering column or Steering Wheel Control system may induce this concern.
PIC4801H
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician on how to diagnose and repair vehicles that may have an OnStar Turn-By-Turn Navigation the system that is inoperative. Technician verifies there are no Diagnostic Trouble Codes are present in the Antilock Braking System and Vehicle Communication Interface Module of the vehicle. If no Diagnostic Trouble Codes found call OnStar using the Blue button on the OnStar key pad and ask the advisor for a turn by turn route. Also make a OnStar personal call and a call into the vehicle. If normal diagnostics do not lead to a resolution technician will need to call General Motors Technical Assistance Center for further assistance.
PIC5959C
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicle that has no XM audio on certain channels but XM channel info is displayed. Technician will need to contact XM and deactivate and activate the module.
PIC5588C
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician on the programming and activation of the OnStar system. For many 2008 and prior model year GM vehicles, the programming is performed using the Tech 2 and the activation is initiated by a Service Programming System. For the 2010 and UP model year vehicles, the OnStar set-up procedure and OnStar Activation request have been combined into a single programming event called OnStar Set-up and Activation in Service Programming System.
02-00-89-002Q
Service Bulletin/Repair Instructions
This informational bulletin provides information for dealers/technicians on when and how to submit a field product report.
PIP5217B
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that may have a service 4 wheel drive message and the transfer case is stuck in neutral. Technician may find Diagnostic Trouble Code C0398 set in the Transfer Case Control Module. Technician should verify if the vehicle was dinghy towed the vehicle using the owner’s manual procedure. If the vehicle has a C0398 after this type of procedure then performing SUB15304 will correct the condition.
PIP5218A
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that may have a transfer case that will not shift out of 4 wheel drive low or takes a long time to shift out of 4 wheel drive low. SUB 15304 released for these vehicles contained the repair for this issue.
01-03-10-003O
Service Bulletin/Repair Instructions
This bulletin contains information for the new tires that the vehicle is equipped with and that they are covered by General Motors against defects in material or workmanship under the New Vehicle Warranty (Base Warranty Coverage). For vehicles within this warranty period, defective tires will be replaced on a pro rata adjustment basis according to the published distance-based schedule.
PIP5029H
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have a Malfunction Indicator Lamp on or engine misfire, rough idle, extended crank, or crank no start in some cases. Technician will need to perform published Service Information diagnostics. If technician finds carbon, an upper engine and valve cleaning should be performed. Update added part numbers for the cleaner and model years.
PIP5338A
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vibration complaints that are one of the most challenging complaints to accurately diagnose and repair. Technician will need to use Pico Oscilloscope Diagnostic Kit to effectively diagnosis vehicles. Technician should drive the vehicle will using the Pico Oscilloscope to record data. After the data is recorded it should be reviewed to determine the root cause of the concern. If a repair attempt made the concern better but not eliminated or had no affect at all, and are requesting assistance from General Motors Technical Assistance Center record another Pico file and save it to the computer. After the new Pico Oscilloscope data has been saved email the data to General Motors Technical Assistance Center in the subject line include “Vibration” “Business Associate Code” and the last 8 of the Vehicle Identification Number.
PIP4902J
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician that General Motors Technical Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.
PIT3227M
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that may have slack in one of the tailgate cables. Technician should not replace any parts for this concern. Please communicate to the customer this condition is a normal operating characteristic of their vehicle.
PIT5380B
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicle that may have a front driver's or passenger's seat back may lean or be turned outward. Technician will need to remove the seat bottom trim cover and reinstall it completely and squarely to the cushion to correct the concern.
GCUS-3-823
Service Bulletin/Repair Instructions
17018-Customer Satisfaction Program. Certain vehicles, equipped with power front passenger seat adjuster that was previously replaced, may have a condition in which the front passenger seat can be adjusted to a position beyond the occupant design travel range. Dealers will inspect front passenger seat tracks and, as necessary, install the seat stop(s).
15-06-03-002E
Service Bulletin/Repair Instructions
This informational bulletin provides information on approved warranty part numbers for original equipment batteries
16-NA-411
Service Bulletin/Repair Instructions
This technical bulletin provides a procedure to reprogram the ECM and TCM to correct multiple transmissions concerns.
08-03-10-006F
Service Bulletin/Repair Instructions
This technical bulletin provides a procedure on how to clean and resurface wheel bead seats. for vehicles that have the condition of Tire Slowly Goes Flat, Tire Air Loss, Low Tire Pressure Warning Light Illuminated, Aluminum Wheel Bead Seat Corrosion (Clean and Resurface Wheel Bead Seat)
17-NA-008
Service Bulletin/Repair Instructions
This technical bulletin is providing a procedure to replace the front seat belt anchor plate tensioner cover due to appearance concerns after completing product safety recall 15822.
GCUS-3-814
Service Bulletin/Repair Instructions
44180 01 - Customer Satisfaction - Certain vehicles may have key codes which were inappropriately handled by a third party which could increase the risk of vehicle theft. Dealers are to replace all applicable keys and lock cylinders with new key configurations.
11-08-49-001U
Service Bulletin/Repair Instructions
This technical bulletin provides information on Transport Mode On Message Displayed in Driver Information Center (DIC) and/or Battery Light is Flashing and the procedures to turn the transport mode message on and off.
03-08-46-004S
Service Bulletin/Repair Instructions
This informational bulletin provides information on OnStar® VCIM is currently restricted parts. By working closely with our dealers and technicians, through the part restriction process, the General Motors team will gain a better understanding of any field concerns that may develop.
PIC5759B
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have a message on the radio ?maximum number of phones are currently paired to the vehicle?. Dealer should advise the customer this is normal operation of the vehicle due to the maximum number of five phones can be paired to a vehicle.
PIT4733K
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician that customers may inquire as to the availability of OnStar bluetooth on their vehicle. Technician should be advised that Vehicles with Regular Production Option Code (UPF or UWE) offer Bluetooth through the OnStar system.
PIT5233C
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that may have hard or unable to rotate ignition key concern. When the concern is present the steering wheel will need to be rotated in either direction to alleviate the pressure between the steering column lock pin and lock plate. Please communicate to the customer this condition is a normal operating characteristic of their vehicle.
99-00-89-019O
Service Bulletin/Repair Instructions
This informational bulletin provides information for the (GWM) and (WPC) on parts return program.
PIT5236J
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have a Diagnostic Trouble Code B101D stored in Telematics Communication Interface Control Module. Technician will need to ensure campaigns 14395 or 15086 are completed. Technician will need to use Global Diagnostic System 2 and gather information and contact General Motors Technical Assistance Center for further assistance.
PIT5311C
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician on the steps to diagnose and repair vehicles that may have an intermittent "Check Trailer Wiring" or "Service Trailer Brake" message on the Driver Information Center. Technician will inspect and clean the ground wire (normally white wire) connection on the trailer side of the 7-pin connector. Inspect that the wires inside the trailer side connector are clean and securely fastened. If the vehicle?s 7-way connector socket terminals are deformed or have excessive wear, it will be necessary to replace the truck side connector with part number 23404450.
PIT5530A
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about removing the tinnerman push nuts when installing the accessory Accessory 22" Wheels Regular Production Option Code (SES, SEU, SEY, OR SEZ) or production 22" wheels Regular Production Option Code (RPT or SMI) also during any service requiring wheel removal.
07-08-49-020L
Service Bulletin/Repair Instructions
This informational bulletin provides information for the IPC odometer programming method quick reference guide.
PIP5330A
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have a coolant loss and/or coolant odor after driving the vehicle. Technician will need to test the cooling system looking for leaks at the outer head bolts. If coolant is found replace the head the concern is present on.
PIT5477A
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that may have a squeak, clunk, or knock type noise from the front suspension when hitting bumps. Technician will need to test drive the vehicle to duplicate the concern. Check the upper strut mount area with chassis ears verifies that the noise is noticeable in that area. Technician will replace the jounce bumpers with part number 8457475.
PIT5298A
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician on installing Regular Production Option Code 9L7 Up-fitter Auxiliary Switches. Technician will need to reference the latest version of General Motors Up-fitter Integration Bulletin 110. The information can be found at http://www.gmupfitter.com/ under the "Technical Bulletin" Tab and then "Show all bulletins."
PIT5412B
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have either the truck or the snowplow's headlights are flickering or inoperative. There may be a diagnostic trouble code B2575 and or a B2699 set in the body control module. Technician will need to contact the snowplow manufacturer for additional information on their headlight changeover system. Technician is to refer to the latest version of the General Motors up-fitter integration bulletin 116 for additional information these circuits. Technician can find this information at http://www.gmupfitter.com/, under the "Technical Bulletin" Tab and then "Show all bulletins."
PIP4138P
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have a Service Engine Soon Malfunction Indicator Lamp on, engine misfire, and/or engine noise. Technician may find Diagnostic Trouble Codes P0300-P0308. If published Service Information diagnostics does not isolate the cause of this concern technician should check for a worn camshaft lobe and/or lifter roller, a sticking valve, valve leakage, a broken valve spring, and a collapsed active fuel management lifter.
PIP4828C
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have a rough idle and/or momentary lack of power after cold starting the engine and immediately placing the transmission in gear. Technician should follow published Service Information diagnostics first. Dealer should communicate to the customer this condition is a normal operating characteristic of their vehicle.
PIP5337H
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician on the step to diagnose and repair the vehicles that may have a shake or shudder during light throttle acceleration, between 30 and 65 miles per hour steady state driving. Also shudder feeling that may be described as driving over rumble strips or rough pavement. Technician will need to run the vehicle in three different operational modes. The three modes are Normal, torque converter clutch open, and torque converter clutch closed. Technician will need to press and hold the tow-haul mode button for five seconds to disable grade braking to prevent downshifts during test. Technician will need to duplicate the concern in Normal mode. If the concern is gone in torque converter clutch open and closed then the torque converter should be replaced. If the concern is not present in normal mode, torque converter clutch open, and torque converter clutch closed the concern is not with the shudder. Technician should use of the PICO scope and Noise, Vibration and Harshness software can be used to confirm torque converter clutch shudder, Engine, Tire or Driveline component related conditions. Flush the cooler lines and cooler using DT-45096 transmission oil cooling system flush and flow test tool when the torque converter is replace.
PIT5507B
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that may have a diagnostic trouble code U0159 set in the instrument panel cluster and /or the body control module. For vehicles equipped with Ultrasonic Park Assist System Regular Production Option Code UD5 or UD7 technician will use Service Programming System to reprogram the Parking Assist Control Module to correct this concern. Technician will need to inspect the front park assist sensors scallops/reliefs molded into the ring if previously replaced. Technician will need to replace the sensor rings with part number 84075328.
10-06-05-002D
Service Bulletin/Repair Instructions
This informational bulletin provides information on Clean Exhaust Filter See Owners Manual Now or Cleaning Exhaust Filter Keep Driving Until Message is Cleared Message Displayed on DIC, DTC P2463 May Be Set.
16-NA-244
Service Bulletin/Repair Instructions
This informational bulletin provides information on Diesel Exhaust Fluid (DEF) and the proper use of the DEF system.
PIP5252A
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that the engine may run hot with the snow plow installed. Do not exceed 64 kilometers per hour / 40 miles per hour with a snow plow mounted to the vehicle even if equipped with VYU. The vehicle could overheat and be damaged.
08-08-44-015H
Service Bulletin/Repair Instructions
This informational bulletin provides information on Inappropriate Warranty Claims Submitted for Damaged Radios and IPCs
99-00-89-019N
Service Bulletin/Repair Instructions
This informational bulletin provides information for the (GWM) and (WPC) on parts return program.
PIT5533
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have a creak, click, pop, and or crack type noise from the front suspension or front frame area while making tight turns. Technician will need to loosen and then re-torque the four front frame cross member nuts and bolts.
PIT5535
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have that may have Service Front Camera, Service Lane Departure Warning, and Service Lane Keep Assist Message. Technician may find Diagnostic Trouble Code B1008 Sym 4B set. Technician will need to check the windshield to ensure it is not aftermarket. Technician will also check for anything that may impair the front view camera and ensure the camera is properly mounted.
PIC5492E
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have a Diagnostic Trouble Code B101D-37 history in the Vehicle Communication Interface Module or telematics communication interface control module. Engineering has determined that this code will only display in history on the scan tool and will not cause issues with OnStar system operation.
PIP4912E
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician on vehicles that may have an intermittent high idle. If a technician has duplicated, or the customer description aligns with the speeds mentioned in the idle speed description tables, the idle speed should be considered a normal characteristic of current vehicle design.
PIT5314A
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have installed an aftermarket bed cap or topper may question where they can wire in the center high mounted stop light for the cap or topper. Provisions for the center high mounted stop light have been provided at the Rear Body Junction Block (X63A) connector X6 terminal 1 for 2014-2015 model years. For vehicle model years 2016-2017 provisions for the center high mounted stop light have been provided at connector X400 terminal 4, circuit 1054.
PIT5391C
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician on how to diagnose and repair vehicles that have a no crank or a start and then immediate stall, Service Engine Soon Malfunction Indicator lamp may not be on when the ignition is in the run position. Technician may find Diagnostic Trouble Codes P0513 and or P262B may also be set. Technician will pulled the driver sill plate and inspect the wiring for damaged or corroded circuits. Technician will repair any damaged or corroded circuits.
01-03-10-003N
Service Bulletin/Repair Instructions
This bulletin contains information for the new tires that the vehicle is equipped with and that they are covered by General Motors against defects in material or workmanship under the New Vehicle Warranty (Base Warranty Coverage). For vehicles within this warranty period, defective tires will be replaced on a pro rata adjustment basis according to the published distance-based schedule.
05-03-08-002H
Service Bulletin/Repair Instructions
This informational bulletin provides information to dealership personnel on diagnosis and replacement of shock absorber and strut due to fluid leak.
02-00-89-002P
Service Bulletin/Repair Instructions
This informational bulletin provides information for dealers/technicians on when and how to submit a field product report.
16-NA-364
Service Bulletin/Repair Instructions
This technical bulletin provides a procedure on how to test and perform a clutch learn procedure to correct delayed clutch engagement.
05-00-89-055F
Service Bulletin/Repair Instructions
This warranty administration bulletin provide policy information for GM dealer empowerment program and goodwill procedures.
PIT5326A
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about the Upfitters questions about installing aftermarket electrical accessories. Dealer should reference the latest version of General Motors Upfitter Integration Bulletin 115 for this information. It can be found at http://www.gmupfitter.com.
PIT5412A
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician of the snow plow headlamps inoperative after switching from the factory headlamps to the snowplow headlamps. There may be a diagnostic trouble code B2575 and or a B2699 set in the body control module. Technician is to refer to the latest version of the General Motors up-fitter integration bulletin 116 for additional information these circuits.
PI1513B
Service Bulletin/Repair Instructions
This preliminary information bulletin provides a procedure for radiator and engine coolant thermostat replacement to eliminate coolant smell and/or a slight leak at the radiator.
PIE0382A
Service Bulletin/Repair Instructions
This engineering information bulletin ends the need for information from the field on vehicles that have the condition of the Air bag light illuminated and SIR codes set within the SIR module.
PIP5446
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have a Harsh Shift 1/2 and 2/3 and Sputter Applying Throttle Between 0 and 30%, Rough idle. Technician may find Diagnostic Trouble Codes P0101, P0171, P0172, P0174, and or P0175. Technician should inspect for cast flashing near the Mass Air Flow sensor as seen below.
PIT5288E
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that may have any of these concerns remote keyless entry, passive Entry and Start Inoperative, No Fob detect message on driver information center, service tire pressure system, no audio, touch screen Inoperative, Steering Wheel Controls Inoperative, Service Stabilitrak, rear power windows inoperative, rear wiper inoperative, and or a dead battery. Technician may find Diagnostic Trouble Codes B3101, B144C, C0710, C0544, U1548, U1549, U154A, U0151, U0126, U0415, U0077, U0028 and/or U0029. Technician should inspect the left instrument panel for the wire harness being pinched. Technician will need to repair the wire harness and reroute the wire harness.
PIT5341B
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about owners that want the auto door lock disabled. There is no avalible setting or Body Control Module calibration to turn off the auto door locks.
PIT5438C
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician on how to diagnose and repair vehicles that have a click, rattle or a squeak nose coming from the dash. Technician will use Service Information to locate the Accessory AC and DC Power Control Module located to the right of the steering column. Remove the power inverter module and apply two sided tape to the module bracket to insulate it from the mount. The instrument panel accessory bezel will also need to be removed. Apply flocking tape to the instrument panel accessory bezel retainers. Also the instrument panel extension will need to be removed. Apply foam tape around connectors located under grill to prevent them from rattling on grill. Apply flocking tape to the instrument panel extension retainers and apply a strip of foam tape along the edge of the grill to isolate the grill from the dash.
PIT5530
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about removing the tinnerman push nuts when installing the accessory 22" 6-Spoke Split Chrome Wheels Regular Production Option Code (SEU) or during any service requiring wheel removal.
PIE0359A
Service Bulletin/Repair Instructions
This engineering information bulletin is ending the need for information on vehicles with the condition of Vehicle Crank with No Start or Stalling with DTC P0011 and/or P00C6 Set.
PIT5354A
Service Bulletin/Repair Instructions
This Preliminary Information communication advises the technician how determine if the vehicle is equipped with wireless fidelity. Technician should check the Regular Production Option Code list for (VV4).
PI1286B
Service Bulletin/Repair Instructions
This preliminary informational bulletin adds the 2016 model year to repair information to correct a customer concern of the hood fluttering, vibrating or displaying visible motion at highway speeds or over rough road surfaces.
PIT3099N
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about installing General Motors Accessory pats. Technician can check Service Information for some accessories. Technician can also contact Partect for assistance. Technician can also contact Techline Customer Support Center for programming issues.
PIT5434A
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician only to provide additional tips when diagnosing a front heated seat concern and is not meant to be a diagnostic flow chart or replace Service Information. Always, perform and refer to Service Information for the latest diagnostic information and procedures. Trucks equipped with heated and cooled seats Regular Production Option Code (KB6), may comment on any of the following front heated seat concerns. Condition 1, a front heated seat (back and/or cushion) is inoperative. Technician should diagnosis each affected seat heater individually. Technician should test all four circuits Power, Ground, Control (from Body Control Module) and Heating Element Supply Power. The Power, Ground, Control (from Body Control Module) can easily be checked by starting the engine and turn on the cooled seat. When the cooled seats are turned on the blower in each seat back and cushion will turn on at that point technician will be able to hear the blower moving. The heating element supply power circuit can be test by disconnecting the affected heating element and connect a voltmeter across the heating element supply power and ground circuit. Then start the engine and turn on the heated seat, the blower will supply system voltage on the element supply power circuit for 1 to 2 seconds. With the heated seat element disconnected, use an ohmmeter to measure the resistance of the heating element. If all of the above steps check ok or the heating element resistance is close to the approximate spec, reconnect all disconnected connectors. Connect a voltmeter across the affected heated seat element connectors supply power and ground circuits back probing the connector. Then check the resistance of the heating element. The resistance should be close to the same resistance as when testing with the connector unplugged. Now check the voltage with the engine running and the heated sets on high. Condition 2, the front heate
PIT5529
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have Trailer connection not recognized or ?Check Trailer wiring? or ?Service Trailer Brake? message. Technician may find Diagnostic Trouble Codes C1112, C1113, C1114, C111B, U1556, and/or U1505. Technician will need to inspect the Trailer Brake Power Module connector for corroded terminals and replace as necessary.
16-NA-014
Service Bulletin/Repair Instructions
Delayed Engagement After Sitting With Engine Off - Torque Converter Fluid Drain Back
02-06-01-027D
Service Bulletin/Repair Instructions
This informational bulletin provides information on higher then expected oil consumption.
PIP5337G
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician on the step to diagnose and repair the vehicles that may have a shake or shudder during light throttle acceleration, between 30 and 65 miles per hour steady state driving. Also shudder feeling that may be described as driving over rumble strips or rough pavement. Technician will need to run the vehicle in three different operational modes. The three modes are Normal, torque converter clutch open, and torque converter clutch closed. Technician will need to press and hold the tow-haul mode button for five seconds to disable grade braking to prevent downshifts during test. Technician will need to duplicate the concern in Normal mode. If the concern is gone in torque converter clutch open and closed then the torque converter should be replaced. If the concern is not present in normal mode, torque converter clutch open, and torque converter clutch closed the concern is not with the shudder. Technician should use of the PICO scope and Noise, Vibration and Harshness software can be used to confirm torque converter clutch shudder, Engine, Tire or Driveline component related conditions. Flush the cooler lines and cooler using DT-45096 transmission oil cooling system flush and flow test tool when the torque converter is replace.
PI1513A
Service Bulletin/Repair Instructions
This preliminary information bulletin provides a procedure for radiator and engine coolant thermostat replacement to eliminate coolant smell and/or a slight leak at the radiator.
PIP5163B
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about engine block that have a possible cylinder bore damage, scoring or out of round as the possible cause of engine oil consumption, misfire, cylinder leakage or blow by. Technician will need to inspect the engine for Cylinder damage or scoring, an out of round cylinder bore, Dirt intrusion, and Catalytic Converter failure.
PIP5437A
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have harsh concerns. Technician are advised to use GDS2 software to confirm which shift is causing the concern. On low mileage vehicles technician are instructed to perform a drive learn procedure. On higher mileage vehicles technicians are instructed to remove the transmission fluid pan and inspect for debris. If debris is found technicians should disassemble and inspect for root cause of the concern and repair the transmission as needed. If no debris is found technicians are advised to replace the valve body.
PIP5442
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have an exhaust leak, noisy exhaust, or noise mid-vehicle. Technician will need to check for an unseated pipe to pipe mid-joint connection. Technician will need to install new exhaust band.
11-00-89-004B
Service Bulletin/Repair Instructions
This warranty administration bulletin provide policy information on the change in product field action customer reimbursement procedure.
06-08-64-001D
Service Bulletin/Repair Instructions
This Informational bulletin describes warranty part reviews where door glass had chips or scratches.
16-NA-107
Service Bulletin/Repair Instructions
This Technical Bulletin provides a fix to reprogram the radio for vehicles that may experience any of the following conditions: DTC U0184 Set, Radio Inoperative, Blue Screen, AM Clipping Noise, HD On/Off Status Not Retained in Stations, Time Lag on Transitions, No Audio with Internal Amp, Park Assist Symbol Position Wrong in Rear View Camera
01-03-10-003M
Service Bulletin/Repair Instructions
This bulletin contains information for the new tires that the vehicle is equipped with and that they are covered by General Motors against defects in material or workmanship under the New Vehicle Warranty (Base Warranty Coverage). For vehicles within this warranty period, defective tires will be replaced on a pro rata adjustment basis according to the published distance-based schedule.
PIP5437
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have harsh shifts concerns. Technicians will use Global Diagnostic System 2 software to confirm which shift is causing the concern. On low mileage vehicles technician are instructed to perform a drive learn procedure. On higher mileage vehicles technicians are instructed to remove the transmission fluid pan and inspect for debris. If debris is found in the pan, technicians should disassemble and inspect for root cause of the concern and repair the transmission as needed. If no debris is found technicians are advised to replace the valve body.
00-03-10-003V
Service Bulletin/Repair Instructions
This warranty administration bulletin provides information on The tires supplied with a new vehicle are covered by General Motors against defects in material or workmanship under the Bumper-to-Bumper New Vehicle Limited Warranty.
11-08-49-001T
Service Bulletin/Repair Instructions
This technical bulletin provides information on Transport Mode On Message Displayed in Driver Information Center (DIC) and/or Battery Light is Flashing and the procedures to turn the transport mode message on and off.
PIT5389B
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicle that may have an OnStar system that has progression tones when pressing the blue or red button. Technician will need to contact General Motors Technical Assistance Center with the scan tool data from the OnStar system.
04-06-04-051E
Service Bulletin/Repair Instructions
This informational bulletin provides information for maintenance cleaning of the fuel injectors.
04-06-04-051D
Service Bulletin/Repair Instructions
This informational bulletin provides information for maintenance cleaning of the fuel injectors.
03-06-04-017J
Service Bulletin/Repair Instructions
This Informational Bulletin provides information on available Diesel Fuel Additives.
PIP5382F
Service Bulletin/Repair Instructions
This Preliminary Information communication advises the technician that generation 5 engines with Regular Production Option Code L83, L86, or LV3 may have an oil consumption concern were one quart in 2000 miles is being used. Dealer will confirm oil level was properly checked per Owner?s Manual, and check the bolt torque on the Valve Lifter Oil Manifold Assembly, before you contacting General Motors Product Quality Center.
PIP5370A
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician that some vehicle may have an ?Exhaust Fluid Quality Poor? on the Driver Information Center or a diesel exhaust fluid warning lamp on or other exhaust fluid quality related concerns. Technician will inspect the diesel exhaust fluid for contamination. Technician should use Service Information for Contaminants in Diesel Exhaust Fluid Diagnosis and use special tool J26568 or EN50422 Diesel Exhaust Fluid Refractometer for fluid testing.
040604051D
Service Bulletin/Repair Instructions
This informational bulletin provides information for maintenance cleaning of the fuel injectors.
PIP5211F
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician the steps needed to diagnose and repair vehicles with a rough idle and/or vibration at idle in Drive. This condition will not be present in Park, or Neutral. This concern may be caused by ground out within the one or both engine mounts. Technician will use CH-51450-A (Pico Oscilloscope) to measure the vibration disturbance. If the vibration concern is E1.5 in the horizontal / lateral direction with Pico sensor mounted in seat track as indicated ? continue with steps to reduce the amplitude of the vibration by adding spacers in key locations to reduce ground out within the engine mounts. The 6.2L engine has a characteristic E1 which can be felt, and may be described as a lopey idle. Do not confuse 6.2L E1 characteristic (not caused by mount ground-out), with E1.5 normal idle characteristics being transmitted into the truck via ground-out thru the engine mounts. If measuring high at the seat track 12 mg or greater; replacement of the engine mounts should help reduce the amplitude of the vibration. If the disturbance measures at the seat track as E1.5 lateral in the range of approximately 2.5 - 8 mg using a tri-axis sensor. Then place tri-axis Pico sensor on the inboard seat track forward-most location to record measurement of the rough idle vibration concern. With the Heater-Vent-Air Conditioning on perform several short heavy launch events from stop to stop to bring the temperatures back up while attempting to re-create the rough idle vibration in Drive with Pico sensor placed on inboard seat track; while the vibration is active ? Record Pico reading. This method seems to provide better results than extended test drives. If the Pico reading for E1.5, with vibration active, at specified seat track location measures close to 2mg or less use Service Information to diagnose rough idle / vibration. If the Pico reading for E1.5, with vibration active, at the inboard forward seat track l
16NA125
Service Bulletin/Repair Instructions
This informational bulletin provides information to replace the propeller shaft if technicians find a broken propeller shaft or U-joint due to different causes.
PIC5851C
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about the USB port going inoperative when using Multi-Media Interface Tester. Currently the Multi-Media Interface Tester and should not be used on vehicles with a base radio for testing USB function.
PIT5236H
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have a Diagnostic Trouble Code B101D stored in Telematics Communication Interface Control Module. Technician will use Global Diagnostic System 2 to review the Firmware Over-the-Air version and the OnStar Customer Identifier and contact General Motors Technical Assistance Center for further assistance.
150603002D
Service Bulletin/Repair Instructions
Original Equipment Batteries Part Number and ACDelco Replacement Battery Approved Warranty Part Numbers
150603002C
Service Bulletin/Repair Instructions
This informational bulletin provides information on approved warranty part numbers for original equipment batteries
16NA355
Service Bulletin/Repair Instructions
this informational bulletin provides Information on Using MyBuick, MyCadillac, MyChevrolet, and MyGMC Phone Applications to Control GM Accessory Remote Start Kits.
PIT5307E
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that may have a service engine soon malfunction indicator lamp, antilock braking system malfunction indicator lamp, service suspension system message, misfire, hesitation, no crank, heater-vent-air conditioning inoperative. Technician may find F11UA, F104UA, F35UA, and or F60UA blown. Technician should inspect the engine harness near the vacuum pump pulley to be chafing. Technician will need to reroute the wire harness and repair and damaged wires.
030604017J
Service Bulletin/Repair Instructions
This Bulletin has been Revised to add the 2017 Colorado, Cruze, Canyon, Chevrolet & GMC Light/Medium Duty Trucks. Please discard Corporate Bulletin Number 03-06-04-071I
PIP5337F
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician on the step to diagnose and repair the vehicles that may have a shake or shudder during light throttle acceleration, between 30 and 65 mph steady state driving. Also shudder feeling that may be described as driving over rumble strips or rough pavement. Technician will drive the vehicle and monitor the torque converter clutch slip. The torque converter clutch slip speed should be 10 rpm or less also note if the shudder takes place during torque converter clutch apply. If the torque converter clutch slip speed is in the range of 10 RPM or less the condition is possibly related to engine performance. If the shudder is only present in 4 cylinder mode and torque converter clutch slip is 10 rpm or less deem the shudder concern normal characteristic of Active Fuel Management. If the slip speed is beyond 10 rpm or there is shudder during torque converter clutch apply the torque converter will need to be replaced. Also flush the cooler lines and cooler using DT-45096 transmission oil cooling system flush and flow test tool.
PIT5383C
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles with various Heater-Vent-Air Conditioning blower mode or temperature issues. Technician will need to reprogram the Heater-Vent-Air Conditioning control module using Tis2Web and Service Programming System.
PIC5891D
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that the voice recognition is inoperative. Technician will need to toggle through all languages then back to the desired language.
PIE0383
Service Bulletin/Repair Instructions
This engineering informational bulletin is requesting information from the field on vehicles that have the condition of a check trailer message displayed but there is no trailer connected.
16NA212
Service Bulletin/Repair Instructions
This informational bulletin provides the technicians ways to graph the exhaust temperature during a DPF regen or fluid quality test.
030603004S
Service Bulletin/Repair Instructions
This warranty administration bulletin provides policy information on the requirements for battery testing and warranty replacements.
030603004T
Service Bulletin/Repair Instructions
Battery Testing and Warranty Replacement Requirements (North America ONLY)
040089015N
Service Bulletin/Repair Instructions
This warranty administration bulletin provide policy information on required operating procedures.
150601002E
Service Bulletin/Repair Instructions
This technical bulletin provides a procedure to repair the valve lifter oil manifold and/or lifters to correct the customers concern of engine misfire, ticking noise and/or MIL on.
080730026D
Service Bulletin/Repair Instructions
This informational bulletin provides information on Some vehicles may rock or move slightly forward or rearward while in Park at start up after cold soak. This condition may be accompanied by a clunk noise. This is a slight movement that is more often seen visually, rather than felt, when viewed from the outside and using the auto-start feature, if equipped.
PIP5429
Service Bulletin/Repair Instructions
This Preliminary Information communication advises the technician that the customer may experience a 2-3 slip or flare after the vehicle has been sitting for a period of time. Technician can update the Transmission Control Module if working on a model year 2007. On all other model years dealer should communicate to the customer this condition is a normal operating characteristic of their vehicle.
PIT5232C
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician the steps to diagnose and repair the concern of the display is showing 32° F (0° C) after a battery or reprogramming a module. The outside temperature will begin to update if driven above 20 mph for at least 5 minutes. If the vehicle speed drops below 20 mph, the timer will reset and the display will stop updating. Once the display starts to update it may take several more minutes of driving above 20 mph for the display to fully update. Also if the vehicle is shut off for more than 8 hours the display will update when the ignition is turned on.
050604022N
Service Bulletin/Repair Instructions
This informational bulletin provides information on the top tier fuels that are recommended in GM vehicles.
090089002N
Service Bulletin/Repair Instructions
This informational bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles before sold (prepping) to the customer.
100844006D
Service Bulletin/Repair Instructions
This Informational Bulletin provides information for customers to report Missing or Inaccurate navigation Radio Map Disc information.
140089004C
Service Bulletin/Repair Instructions
The information in this bulletin details the proper configurations for the ignition key, fob, key tags and key rings and applying a QR code sticker or barcode sticker to a key fob.
PIP5088E
Service Bulletin/Repair Instructions
This Preliminary Information communication advises the technician that the parts restriction has ended on the 6.6L Duramax engine Regular Production Option Code (LML/LGH) part number 12638502. Dealer can now order parts through the normal Customer Care and Aftersales parts process.
00-03-10-003U
Service Bulletin/Repair Instructions
This warranty administration bulletin provides information on The tires supplied with a new vehicle are covered by General Motors against defects in material or workmanship under the Bumper-to-Bumper New Vehicle Limited Warranty.
05-08-44-024E
Service Bulletin/Repair Instructions
This informational bulletin provides information on return or reimbursement of customer owned CDs, DVDs or Navigation Discs .
07-00-89-037J
Service Bulletin/Repair Instructions
This warranty administration bulletin provide policy information for courtesy transportation and roadside assistance programs.
08-08-44-029G
Service Bulletin/Repair Instructions
This warranty administration bulletin provide policy information on warranty and policy exchange program for electronic products for U.S. and Canada dealers only.
09-00-89-008C
Service Bulletin/Repair Instructions
This Warranty Admin bulletin provides retail and wholesale service personnel with the policies/procedures and the warranty transaction submission procedures that support the Personal Property Damage process.
09-00-89-016E
Service Bulletin/Repair Instructions
This warranty nonadministrative bulletin provides information on the proper use of the labor op 0600014.
11-00-89-005J
Service Bulletin/Repair Instructions
This warranty administration bulletin provides information on Goodwill Tools, Customer Enthusiasm, and Policy Guidelines.
02-08-98-002G
Service Bulletin/Repair Instructions
This informational bulletin provides information on new tools used for the Hem Flanges and how to repair and seal the flanges when the repairs are done.
08-08-44-015G
Service Bulletin/Repair Instructions
This informational bulletin provides information on Inappropriate Warranty Claims Submitted for Damaged Radios and IPCs
01-00-89-010L
Service Bulletin/Repair Instructions
This informational bulletin provides information on comebacks prevention information and using customer concern verification sheets (CCVS).
PI0653D
Service Bulletin/Repair Instructions
This preliminary informational bulletin was created to inform Service Agents or Dealers, they may be charged back for parts and labor due to the turbo-chargers are being returned to the Warranty Parts center damaged, improperly assembled or missing parts and advising to properly package the complete turbochargers. (New models and RPOs added)
07-08-49-020K
Service Bulletin/Repair Instructions
This informational bulletin explains the programming method quick reference guide for the IPC Odometer.
16-NA-306
Service Bulletin/Repair Instructions
This technical bulletin provides a procedure to replace the Homelink transmitter to correct the customers concern of the garage door wont open from far distances.
01-03-10-003L
Service Bulletin/Repair Instructions
This GM of Canada New Vehicle Tire Warranty Program and GWM Transaction Submission Information Bulletin provides information for the new tires that the vehicle are equipped with and that they are covered by General Motors against defects in material or workmanship under the New Vehicle Warranty (Base Warranty Coverage) and for vehicles within this warranty period, the defective tires will be replaced on a pro rata adjustment basis. It also provides GWM Transaction information.
PIE0370A
Service Bulletin/Repair Instructions
This engineering informational bulletin is ending the need of information from the field on vehicles with the condition of a rattle noise from the second row seat.
05-00-89-072D
Service Bulletin/Repair Instructions
This informational Bulletin provides Do's and Don'ts for maximizing gasoline engine fuel economy, other various tips and a list of websites for additional information.
GCUS-3-671
Service Bulletin/Repair Instructions
53440 - Service Update Bulletin. Vehicles ordered with pickup box delete (ZW9) and / or Chassis cab with option (5V1) Carrier Hoist with spare wheel, no tire, did not receive the spare wheel as ordered.
GCUS-9-2682
Service Bulletin/Repair Instructions
17650 - Customer Advisory Letter. If this condition affects your vehicle you may noticed the CNG odor or hear a hissing sound. To check for this condition, please have a certified CNG technician inspect the manual shut-off valve in accordance with GM Service Information procedures for CNG leakage and damage. This inspection should be performed regularly as part of the updated maintenance schedule. If the inspection is performed at a GM dealership, and your vehicle is still covered under its 5 year/50,000 mile (80,000 km) Emissions Control Systems Warranty, replacement of the manual shut-off valve, if required, will be performed for you at no charge. Additionally, we are updating the maintenance schedule in the CNG supplement to your owner manual to include regular inspection of the CNG manual shut-off valve. The insert is an amendment to your supplement. Please keep this insert with your important vehicle documents for reference.
00-06-01-026H
Service Bulletin/Repair Instructions
This informational bulletin provides information on intake manifold inspection/replacement after severe internal engine damage.
16-NA-223
Service Bulletin/Repair Instructions
This informational bulletin provides information on installing the correct tires for vehicles with the condition of under hard acceleration at higher speeds, the traction control light will flash. Or, they may come in for ABS or general handling/braking concerns.
16-NA-204
Service Bulletin/Repair Instructions
THIS INFORMATIONAL BULLETIN IS A SUPPLEMENT TO THE DURAMAX DIESEL COOLANT SYSTEM FILL AND HEAD GASKET REPLACEMENT PROCEDURE FOUND IN THE SERVICE INFORMATION.
09-06-04-026M
Service Bulletin/Repair Instructions
This informational bulletin provides information on identifying non-GM (aftermarket) engine calibrations for gasoline engines using Tech 2 or GDS 2.
GCUS-3-566
Service Bulletin/Repair Instructions
15801A - Customer Satisfaction Program. This bulletin is being revised to add a note at the beginning of the Service Information section. The 2016 model year GMC Sierra HD vehicle, and an increase in population has also been added. Vehicles equipped with Duramax Diesel Engine (RPO LGH or LML) and Ambulance Upfitter or Fire Truck Upfitter (RPO YF2 or ANM), may have a condition in which the emission control system as designed will limit speed under certain conditions. The EPA has approved General Motor?s request to remove the emission control system speed limitations on these emergency vehicles where applicable. Dealers are to reprogram the Engine Control Module (ECM) with new calibration for emergency vehicles, which will remove the emission control system speed limitations, and also provide an earlier warning for Diesel Particulate Filter (DPF) regeneration.
99-08-51-007G
Service Bulletin/Repair Instructions
This informational bulletin updates General Motor's position on refinishing aluminum wheels. GM does not endorse any repairs that involve welding, bending, straightening or re-machining. Only cosmetic refinishing of the wheel's coatings, using recommended procedures, is allowed.
03-03-10-007J
Service Bulletin/Repair Instructions
This informational bulletin provides information on the temporary tire flat spotting condition.
PI0592D
Service Bulletin/Repair Instructions
This informational bulletin provides information on service programming system (SPS) errors.
10-00-89-005F
Service Bulletin/Repair Instructions
This informational bulletin provides warranty policy information on revised wiring repair labor operations and required additional information.
GCUS-3-553
Service Bulletin/Repair Instructions
15801 - Customer Satisfaction Program. (2012 model year repair suspended) Vehicles equipped with Duramax Diesel Engine (RPO LGH or LML) and Ambulance Upfitter or Fire Truck Upfitter (RPO YF2 or ANM), may have a condition in which the emission control system as designed will limit speed under certain conditions. The EPA has approved General Motor?s request to remove the emission control system speed limitations on these emergency vehicles where applicable. Dealers are to reprogram the Engine Control Module (ECM) with new calibration for emergency vehicles, which will remove the emission control system speed limitations, and also provide an earlier warning for Diesel Particulate Filter (DPF) regeneration.
12-08-132-001D
Service Bulletin/Repair Instructions
This informational bulletin provides warranty information on accessory power outlet and trailer lighting fuse replacement.
PI1268B
Service Bulletin/Repair Instructions
This technical bulletin provides a procedure to replace both front overhead console lamps to correct a customer concern that when the dome lamps are off, if the brake pedal is applied or turn signal is operated, the dome lamp may flash on and off in any of the passenger rows caused by sensitivity of the U42 overhead console to normal voltage fluctuations generated with activation of the brake or turn lamps.
29030
Service Bulletin/Repair Instructions
29030 ? Customer Satisfaction Program. These vehicles may have been built with grease applied to the trailing arm to knuckle attachment bolts. Grease added under the shoulder of the bolts could result in the bolts slipping over time. If the bolts loosen there would be an increasing amount of noise from the rear suspension. Left unaddressed, the upper bolts could potentially back out completely. This would result in a noticeable swaying of the vehicles? rear end from road inputs while driving, and increased noise. The vehicle handling is not affected. Dealers are to replace the four rear control arm to knuckle bolts. It will also be necessary to clean any grease from the bolt mounting surfaces.
PIT5236G
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have a Diagnostic Trouble Code B101D stored in Telematics Communication Interface Control Module. Technician will check Global Warranty Management system for customer satisfaction program 15086 status. If the status of the customer satisfaction program 15086 was not completed follow the steps to get the Telematics Communication Interface Control Module replaced. If the status of customer satisfaction program 15086 is found completed contact General Motors Technical Assistance Center OnStar group for further assistance.
PIT5344E
Service Bulletin/Repair Instructions
This Preliminary Information communication advises the technician how to diagnose vehicles with the CD player inoperative. If this concern is encountered, cycle the CD player fuse and re-evaluate the concern. If the concern is no longer present, replace the CD player. When the CD player is still found to be inoperative after cycling the fuse follow Service Information diagnostics.
00-03-10-002J
Service Bulletin/Repair Instructions
This informational bulletin provides information on chemical staining, pitting, and corrosion on wheels and the proper cleaners to use to fix the conditions due to multiple causes.
16-NA-100
Service Bulletin/Repair Instructions
This technical bulletin provides a procedure to replace the fuel tank to correct a condition of the fuel tank being hard to fill due to a mold flashing issue within the tank.
PI0572C
Service Bulletin/Repair Instructions
This preliminary informational bulletin provides information on GM is implementing a new service strategy that uses a set of universal coaxial repair kits to service vehicles. This only applies to cable used for high frequency signals, such as cellular (OnStar®), satellite radio (XM) and GPS (navigation). The kits do NOT apply to the AM/FM cables.
PIP5371A
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about the multiple alternative gaseous fuel vehicles General Motors offers. Chevrolet Express and GMC Savana vans 2011 through 2016 offered a dedicated Compressed Natural Gas system. Refer to the latest version of PI0417 for more information. Chevrolet Express and GMC Savana 3500, 4500 Cutaway Vans 2012 through 2016 offered a dedicated Liquefied Petroleum Gas system. Refer to the latest version of PI0722 for more information. Chevrolet Silverado and GMC Sierra's 2013 through 2016 offered a combination of Compressed Natural Gas and Gasoline fuel systems. Refer to the latest version of PI0834 for more information. Chevrolet Impala's 2015 through 2016 offered a combination of Compressed Natural Gas and Gasoline fuel systems. Refer to the latest version of PI1330 for more information. The Compressed Natural Gas fuel system operates under high pressure up to 3600 psi. The Liquefied Petroleum Gas fuel system operates under high pressure up to 300 psi. Service and repair of this system should only be performed by a General Motors trained alternative fuels service technician with the proper knowledge and tools.
PI0360F
Service Bulletin/Repair Instructions
This preliminary informational bulletin provides information on GM Accessory Remote start not working with onstars remotelink phone applications
PIT5438B
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician on how to diagnose and repair vehicles that have a click, rattle or a squeak nose coming from the dash. Technician will use Service Information to locate the Accessory AC and DC Power Control Module located to the right of the steering column. Remove the power inverter module and apply two sided tape to the module bracket to insulate it from the mount. The instrument panel accessory bezel will also need to be removed. Apply flocking tape to the instrument panel accessory bezel retainers. Also the instrument panel extension will need to be removed. Apply foam tape around connectors located under grill to prevent them from rattling on grill. Apply flocking tape to the instrument panel extension retainers and apply a strip of foam tape along the edge of the grill to isolate the grill from the dash.
09-06-04-026L
Service Bulletin/Repair Instructions
This informational bulletin provides information on Identifying Non-GM (Aftermarket) Engine Calibrations for Gasoline Engines Using Tech 2® or GDS 2 (U.S. and Canada)
10-06-05-002C
Service Bulletin/Repair Instructions
This informational bulletin provides information on Clean Exhaust Filter See Owners Manual Now or Cleaning Exhaust Filter Keep Driving Until Message is Cleared Message Displayed on DIC, DTC P2463 May Be Set
PIC6187
Service Bulletin/Repair Instructions
This Preliminary Information communication advises the technician that some vehicles intermittently the favorites saved from a USB drive or SD card are grayed out and not selectable. Please communicate to the customer that we apologize for this inconvenience and that General Motors is currently evaluating this concern.
PIT5268A
Service Bulletin/Repair Instructions
This Preliminary Information communication advises the technician that some vehicles may have a radio display that is covered when the radio station favorites list is maximized. This is a normal operating characteristic and no repair attempt should be made. The hidden screen functions will operate again after the user minimizes the favorites list by dragging it to the bottom of the display.
PIT5206D
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician with the steps on diagnosing and repairing vehicles that may have unwanted grade braking, reduced engine power with no Driver Information Center messages ? Brake Pedal Override Feature ?, transmission busy or frequent shifting up or down, and Diagnostic Trouble Codes P057B, P057C, and/or P057D may or may not be set. Technician will use this preliminary information to find the brake pedal position data parameters in the scan tool, and also to provide some additional diagnostic help. These issues may be caused by an incorrect brake pedal position sensor input to the engine control module. Technician will verify with the scan tool if the engine control module has the correct parameters for the brake pedal position sensor. If an engine control module brake pedal position sensor relearn is performed, the truck may be temporarily repaired until the intermittent wiring issue between the engine control module and brake pedal position sensor occurs again. On 2014 and newer trucks inspect and repair any damage to X115 and X119. On the 2014 and previous trucks inspect and repair any damage to X205.
PIT5391A
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician on how to diagnose and repair vehicles that have a no crank or a start and then immediate stall, Service Engine Soon Malfunction Indicator lamp may not be on when the ignition is in the run position, Any of the following Diagnostic Trouble Codes may be set: B1370, B1325, P0650, P263A, P263B, P0513, and/or P0262B. Trucks equipped with 4WD may have a Service 4WD message and Diagnostic Trouble Codes C0364 and/or U0403 may set. Also the sound of a relay clicking while driving or engine stays running with ignition off until door is opened. Technician will inspect all the under-hood fuse block-X50A connectors for any backed out terminals, poor terminal fit and/or bent/twisted terminals. The most common terminals with these issues have been with terminal M5 at connector X4, for circuit 5199 and terminal M7 at connector X2, for circuit 439. Technician will inspect for any backed out terminals, poor terminal fit and/or bent/twisted terminals at the left instrument panel fuse block - X51L. The most common terminals with these issues have been terminal 42 at connector X1, for circuit 5199 and terminal 44 at connector X2, for circuit 1850. Also circuit 5199 will need to be inspected and repaired under the driver?s sill plate.
PIT5403A
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician with the steps to diagnosis and repair vehicles with various handling, vehicle dynamics concerns, noises from the suspension or underbody, or issues related to damaged suspension components. Before any in-depth diagnostics are performed, be aware that various issues could occur if the vehicle has been modified and inform the customer the conditions noted may not be covered under warranty. Technician will inspect for installed aftermarket suspension components. Also inspect for improperly adjusted torsion bars.
PI1450A
Service Bulletin/Repair Instructions
This preliminary informational bulletin provides a procedure on the process used to test for a snap or clunk on specific clutch plates to correct a condition of a snap, pop, click, tick or clunk noise on a launch due to clearance between C1 and C2 clutch reaction plates
PIT5293B
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles equipped with a manual Heater-Vent-Air Conditioning Regular Production Option Code C67 with the concern of after turning the A/C compressor off during the previous ignition cycle, it turns back on by itself on the next ignition cycle. Please communicate to the customer this condition is a normal operating characteristic of their vehicle.
PIC6183
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician to help diagnose vehicles that may have a radio inoperative. This concern will last through multiple ignition cycles and is not intermittent. If Service Information diagnostics do not point to the Media Disc Player as being at fault, please continue with normal diagnostics. If SI diagnostics do point to the Media Disc Player being at fault, please do not unplug or remove power from the module or vehicle. Technician will contact General Motors Technical Assistance Center for further assistance.
PIP5382A
Service Bulletin/Repair Instructions
This Preliminary Information communication advises the technician that generation 5 engines with Regular Production Option Code L83, L86, or LV3 may have an oil consumption concern were one quart in 2000 miles is being used. Dealer will confirm oil level was properly checked per Owner?s Manual, and check the bolt torque on the Valve Lifter Oil Manifold Assembly, before you contacting General Motors Product Quality Center.
08-00-89-014B
Service Bulletin/Repair Instructions
This informational bulletin provides information on what is needed to be prepared for TAC, caller preparedness and checklists and contacting U.S. technical Assistance and the use of strategy based diagnostics
14-06-04-004C
Service Bulletin/Repair Instructions
This informational bulletin provides information on what some possibile causes coud be contributing to various engine noises during cold start and warm engine operation
07-00-89-037I
Service Bulletin/Repair Instructions
This warranty administration bulletin provides information on Courtesy Transportation and Roadside Assistance Programs
16-NA-075
Service Bulletin/Repair Instructions
This technical bulletin provides a procedure to relearn the power folding mirriors and road test to correct a conditon of power fold away mirriors glass shakes or flutters at normal driving speeds
PI0998D
Service Bulletin/Repair Instructions
This preliminary informational bulletin provides a procedure on Adding Adhesive Pad To The Right And Left Rear Corner Pads to correct a conditon of Accessory Tri-Fold Tonneau Cover Prevents Endgate/Tailgate From Closing
15-06-03-002B
Service Bulletin/Repair Instructions
This informational bulletin provides information on Original Equipment Batteries Part Number and ACDelco Replacement Battery Approved Warranty Part Numbers
PIT5232B
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician the steps to diagnose and repair the concern of the display is showing 32° F (0° C) after a battery or reprogramming a module. The outside temperature will begin to update if driven above 20 mph for at least 5 minutes. If the vehicle speed drops below 20 mph, the timer will reset and the display will stop updating. Once the display starts to update it may take several more minutes of driving above 20 mph for the display to fully update. Also if the vehicle is shut off for more than 8 hours the display will update when the ignition is turned on.
PIE0359
Service Bulletin/Repair Instructions
This engineering informational bulletin is requesting information from th field on vehicles that have the condition of a vehicle crank and no start with DTC P0011 and or P00C6 set
PIC6181
Service Bulletin/Repair Instructions
This Preliminary Information communication advises the technician after the OnStar Canada upgrade the OnStar Vehicle Diagnostic Email report is inoperative. Please communicate to the customer that we apologize for this inconvenience and that General Motors is working on a solution for this concern.
PIP5337C
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician a vehicle may have a shake or shudder during light throttle acceleration, between 30 and 65 mph steady driving. Technician will drive the vehicle while monitoring Torque Converter Clutch slip speed. If the Torque Converter Clutch slip speed is in the range of 10 RPM or less the condition is possibly related to engine performance. If the slip speed is beyond 10 rpm or there is shudder during Torque Converter Clutch apply the torque converter should be replaced following the instructions published in Service Information.
08-07-30-026C
Service Bulletin/Repair Instructions
This informational bulletin provides information on vehicles may rock or move slightly forward or rearward while in Park at start up after cold soak and that this is considered a normal conditon and no repairs are necessary
14-07-30-001F
Service Bulletin/Repair Instructions
This informational bulletin provides information on transmission adaptive functions and correcting low mileage harsh shifts by completing a transmission service fast learn
PIP5130H
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician how to diagnose and repair a vehicle with an engine that runs with an intermittent crank no start with a Diagnostic Trouble Code P0011 or P00C6 current or history. The Camshaft Position Actuator Solenoid Valve may be sticking or binding causing the valve timing to be retarded. Dealer will need to cycle the Camshaft Position Actuator Solenoid Valve by energizing it using Global Diagnostic System 2.
PIP5232C
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about gasoline powered cars, mid-size trucks, light duty trucks, and heavy duty trucks with premature catalytic converter failures. It is recommended to inspect for a poor crimp on the coil grounds ring terminal at the engine block for the bank with the concern and repair the wire.
11-08-49-001P
Service Bulletin/Repair Instructions
This technical bulletin provides a procedure on how to take the vehicles out of transport mode for vehicles with the condition of Transport Mode On Message Displayed in Driver Information Center (DIC) and/or Battery Light is Flashing
16-NA-069
Service Bulletin/Repair Instructions
This informational bulletin provides information on If the radar does not see any vehicles, structures, or objects for 15-25 minutes of driving, the system may think its blocked and display the ?Side Object Detection System Disabled? message.
PIP5007F
Service Bulletin/Repair Instructions
This Preliminary Information communication advises the technician that vehicles with engine Regular Production Option Code LGH or LML may have an Exhaust Fluid Quality Poor message displayed on the Driver Information Center. Technician will need to complete the current Service Information diagnostic for any current Diagnostic Trouble Codes or symptoms found. If an Exhaust Fluid Quality Poor message is displayed with a specific Diagnostic Trouble Code, use that specific Service Information diagnostic, and repair the vehicle as necessary. If the dealer has found an Exhaust Fluid Quality Poor message with no Diagnostic Trouble Code, diagnose the condition using the current Service Information diagnosis for Diagnostic Trouble Code P20EE / P207F (P2BAD for 2012 and newer model years). After making repairs use the Service Information Document titled "Reductant Fluid Quality Test (With or without DTCs)" to evaluate and clear the Exhaust Fluid Quality Poor DIC message.
PIT5498
Service Bulletin/Repair Instructions
This Preliminary Information communication advises the technician some tailgates may make contact with the bed with or without factory spray in bed liner. Engineering has released an updated tailgate to correct this concern.
03-00-89-006M
Service Bulletin/Repair Instructions
This informational bulletin provides information on New Vehicle Pre-Delivery Inspection (PDI) - Delivering Quality Vehicles and Generating Higher CSi Scores
03-06-03-004O
Service Bulletin/Repair Instructions
This informational bulletin provides information on Battery Testing and Warranty Replacement Requirements (North America ONLY)
06-00-89-029M
Service Bulletin/Repair Instructions
This informational bulletin provides information on Interior Cleaning - Instrument Panel (IP), Hard or Plastic Surfaces, Seats, Carpet, Leather, Vinyl, Fabric Cleaner, Stain Remover, Restorer - Product Availability
09-00-89-002M
Service Bulletin/Repair Instructions
This informational bulletin provides information on how to properly maintain vehicles in the dealer inventory
PIP5382
Service Bulletin/Repair Instructions
This Preliminary Information communication advises the technician that generation 5 engines with Regular Production Option Code L83, L86, or LV3 may have an oil consumption concern were one quart in 2000 miles is being used. Technician will confirm oil level was properly checked per Owner?s Manual, and check the bolt torque on the Valve Lifter Oil Manifold Assembly, before you contacting General Motors Product Quality Center.
PIT5273A
Service Bulletin/Repair Instructions
This Preliminary Information communication advises the technician vehicle equipped with Regular Production Option Code UY2 the location of the 5th wheel harness was relocated. Starting with the 2015 model year, the location has changed to the rear of the pickup box ? forward of the rear bumper and attached to the rear frame cross member.
04-00-89-015K
Service Bulletin/Repair Instructions
This warranty informational bulletin provides a list of all the required operating procedures and explains them out to what is acceptable and not.
PIT3046G
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have an inaccurate fuel gauge. Technician should drive the vehicle to duplicate the concern. The fuel gauge will have a tendency to falsely indicate a lower fuel level than what is actually present. The fuel gauge will take a few minutes to show the correct fuel level. On vehicles equipped with an automatic transmission no buffering takes place when the transmission is in park or neutral. This is a normal characteristic and no repairs are necessary. On vehicles equipped with a manual transmission the fuel gauge is buffered in all gears and neutral. There is a timer which starts to count up when the clutch is depressed. When this timer reaches its calibrated value the buffering stops. This is a normal characteristic and no repairs are necessary.
PIT4211D
Service Bulletin/Repair Instructions
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT VEHICLES THAT MAY HAVE AN OUTSIDE AIR TEMPERATURE INOPERATIVE. TO PERFORM AN INSTANT UPDATE OF THE AMBIENT TEMPERATURE SENSOR, PRESS AND HOLD THE RECIRC BUTTON AND AIR CONDITIONING BUTTON ON THE HEATER-VENT-AIR CONDITIONING CONTROL HEAD SIMULTANEOUSLY. IT IS ALSO POSSIBLE TO PERFORM THIS BY USING A SCAN TOOL IN SPECIAL FUNCTION MODE AND SELECT INSTANT UPDATE.
02-08-42-001I
Service Bulletin/Repair Instructions
This informational bulletin provides an out line on Headlamp, Tail Lamp, License Lamp or Fog/Driving Lamp Damage and what should be considered warranty replacement and not
11-00-89-005I
Service Bulletin/Repair Instructions
This informational bulletin provides information on Clarification of Use - Dealer Empowerment Labor Operations and Customer Enthusiasm (U.S. Only)
04-06-01-029H
Service Bulletin/Repair Instructions
This informational bulletin provides information on Unscheduled Supplemental Services (Including Flushing Services and Additives) and Proper Use of GM Simplified Maintenance Schedules (U.S. Only)
08-08-44-015F
Service Bulletin/Repair Instructions
This informational bulletin provides Information on Inappropriate Warranty Claims Submitted for Damaged Radios and Instrument Panel Clusters (IPCs)
01-08-42-001K
Service Bulletin/Repair Instructions
This informational bulletin provides information on exterior lamp condinsation and replacement guidelines
02-08-98-002F
Service Bulletin/Repair Instructions
This informational bulletin provides information on how to properly repair rust on the hem flange on doors for vehicles that have the condition of rust showing at hem flange
16-NA-031
Service Bulletin/Repair Instructions
This technical bulletin provides a procedure on how to remove door trim panles and replace chime speaker pigtail connectors for vehicles with the condition of intermittent loss of chime from speaker
PIE0350A
Service Bulletin/Repair Instructions
This engineering informational bulletin is requesting information on vehicles that have the condition of Bang or Loud Noise with No Forward (Drive) or Reverse Ranges
16-NA-027
Service Bulletin/Repair Instructions
This technical bulletin provides a procedure to replace 4-5-6 clutch hub to correct a condition of No Fourth, Fifth and Sixth Gears and/or Malfunction indicator Lamp Illuminated with DTC P0796
16-NA-025
Service Bulletin/Repair Instructions
This informational bulletin provides information on Behavior of Non-Upgraded OnStar Equipped Vehicles Operating in Canada after Decommissioning of 2G CDMA Cellular Networks
PIT5312A
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician on how to diagnose and repair vehicles that may have a grind, pop, shudder or bind feeling/noise in the steering column when turning left or right. Technician will inspect for the lower column bearing to be out of position and the upper intermediate steering shaft to lower column shaft bolt and nut may be contacting the inhibitor/shiftier cable bracket. Technician will replace the steering column for this concern.
13-02-32-001D
Service Bulletin/Repair Instructions
This technical bulletin provides a procedure to flush and bleed the power steering system to correct a condition of power steering noise or fluid leak from power steering pump, gear or high pressure hose during extreme low temperature conditions.
PIP5316
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have a lifter that has collapsed and is stuck in the lifter bore when completing 15-06-01-002A. Technician will use vice grips with a slide hammer to remove the lifter. Or the technician can use vice grip and a pry bar. If the lifter will not come out the engine will need to be replaced.
PIC5614A
Service Bulletin/Repair Instructions
Changing Turn-By-Turn Voice Response To Metric Or English Units
PIT5332B
Service Bulletin/Repair Instructions
HD Radio Turns On Unwanted When Using Radio Station Voice Command.
16NA011
Service Bulletin/Repair Instructions
Infotainment System Will Not Return to Media After Bluetooth Call Ends
PIP5357
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles with engine oil consumption. If published Service Information for oil consumption with no fix. Remove the vacuum line from the back of the vacuum pump and inspect for oil. If oil is found then reference the latest version of PIT5361.
PIP5228B
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have a vibration that is felt between 1200 ? 1400 engine revolutions per minute when in active fuel management V4 mode. Technician will need to use J?38792-A Electronic Vibration Analyzer 2 or CH?51450-NVH Pico Oscilloscope Diagnostic Kit to measure the frequency of the vibration. Technician will need to remove and replace the exhaust muffler clamp that joins the three-way catalytic converter assembly to the pipe of the muffler assembly. After the exhaust is reinstalled remove and reinstall each cab mounts and retest.
PIP4932D
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles with Service Engine Soon Malfunction Indicator Lamp. Technician may find Diagnostic Trouble Code P0101. Technician should follow published Service Information diagnostics for any Diagnostic Trouble Codes that are set. If during diagnosis the tech has found that the Airflow Leak Equivalency Ratio or Induction System Leak Indication is above or below the specification the tech will have to carefully check for leaks in the air intake.
PIT5344D
Service Bulletin/Repair Instructions
CD Player Inoperative.
PIT5401D
Service Bulletin/Repair Instructions
This Preliminary Information communication advises the technician about vehicles that may have a inoperative radio with Diagnostic Trouble Code U0184 set in modules and unable to communicate with the radio using the scan tool. Technician should remove power from the radio. If the radio starts working with a power cycle advise the customer that we apologize for this inconvenience and that General Motors is working on a permanent solution for this concern. After the power cycle and the radio is still inoperative record the radio power and ground readings and the voltage on the low speed data line.
PIT5353A
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about what XM offerings are available for vehicles. A dealer or customer can access the website listed below for vehicle specific XM offerings and availability.
PIP5016B
Service Bulletin/Repair Instructions
This Preliminary Information communication provides additional information to the technician when replacing the Duramax Diesel head gasket. This is a supplement to procedure found in Service Information. The left and right cylinder head gaskets are not interchangeable and will block oil and coolant passages if installed incorrectly resulting in severe damage to the engine. Technician is not use any power sanding devices, wire brush or wheel as well as any chemical cleaning agents to clean the gasket surface. Leave the gaskets in the package until the surfaces are ready to install them. Do not set the gaskets on workbenches or tool boxes to avoid introduction of foreign debris. The cylinder head surface is not to be machined measure the head for warpage with a straight edge and feeler gauge replacing the head with warpage in excess of .1 millimeter. All M12 head bolts must be replaced however the M8 bolts can be reused. Install 2 head bolts secured at minimal torque to minimize the chance of introducing foreign material. Use a paint pen on the M12 bolts marking the head of each bolt indicating which of the 4 torque steps have been completed to prevent missing a step or doing a step twice.
PIP4864Q
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that may have "Exhaust Fluid Low", "Exhaust Fluid Empty - Refill Now", "Exhaust Fluid Range: XXX" or "Service Exhaust Fluid - See Owners Now" on the Driver Information Center. If the technician is working on 2010 and 2011 model years campaign 11001 has now been released. Other vehicles technician will need to check the Body Control Module and the scan tool to insure the latest calibration are installed in both. Then use the scan tool to check Reductant System Data in the Engine Control Module. Ensure that all three diesel exhaust fluid level sensors are active with the diesel exhaust fluid tank level showing 100%. If the tank level is below 100% add up to 2 gallons of diesel exhaust fluid. After adding the fluid, use a scan tool to reset the reductant fluid tank level. When the reductant level warning shows "none" the diesel exhaust fluid system reset and reprogram is complete.
PIT5377C
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician on the step needed to diagnose and repair vehicles that may have uneven brake pad wear. Technician will need to inspect and measure the brake pads thickness. Also determine the customer?s driving style. The disc brake pads should only be replaced if the friction surface is worn to within?2.0?mm (0.079?in) of the mounting plates. The rotors and pads should be replaced with the updated part number If the pads are out of specification, perform normal Service Information diagnostics to determine the cause of the concern.
PIT4943D
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have a Service Engine Soon Malfunction Indicator Lamp. Technician may find Diagnostic Trouble Code P0442. Technician will need to review Techlink article from May 2013 titled "Using the Evaporative Emissions System Tester" Technician will need to follow these steps to help diagnose the issue. First after the P0442 has been verified do not disturb any of the fuel system components. The technician now can use the scan tool to close the Evaporative Emissions System. If possible change the tank pressure sensor units from inch_H2O to milimeter_Hg for better resolution. Now the vehicle can be stared to monitor the tank pressure sensor output value for approximately two minutes. If the tank pressure sensor value does change, pressurize the fuel tank side of the purge solenoid with the GE 41413-A / J 41413-A and the necessary adaptors. Now add smoke and allow pressure to stabilize for 2 minutes. If smoke is allowed to pass through the purge solenoid, replace the purge solenoid. If the tank pressure sensor value does not change, then install CH-48096 adaptor between the purge line from the canister and the purge solenoid. With the Evaporative Emissions System closed, pressurize the system through the CH-48096 adaptor and allow the system to completely stabilize, by observing the Press / Vac Gauge for a minimum of 5 minutes. Now add smoke to the system with GE 41413-A / J 41413-A after system stabilization. Now inspect the purge solenoid, engine side, fuel cap, canister vent solenoid filter and any line quick connects. When the leak is unable to be located, test under a vacuum condition. his type of leak may be detected by using the scan tool Purge/Seal function to create a vacuum in the Evaporative Emissions System and then observe the FTP sensor parameter for vacuum decay.
06-00-89-031D
Service Bulletin/Repair Instructions
OEM and Remanufactured Engine and Automatic Transmission/Transaxle Identification
15-NA-079
Service Bulletin/Repair Instructions
OnStar Voice Fallback Number Update
15-NA-083
Service Bulletin/Repair Instructions
Recovery Process from a Controller Reprogramming Interruption During service reprogramming of the T87 TCM, some technicians may notice the TCM may fail during the reprogramming event and become unresponsive to the Service Programming System (SPS), unresponsive to the GDS2 tool. This bulletin addresses corrective actions to attempt to recover the module before declaring the TCM as a bad part and replacing. During reprogramming, an interruption can cause the module to lock up. A module reset may recover the TCM
15-NA-069
Service Bulletin/Repair Instructions
This informational bulletin provides information for technicians on the reuse of fasteners and the proper reading of torque specifications.
PIP5121A
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have the oil pressure gauge jumps from approximately 40 lb. to 60 lb. The 4.3L (L83), 5.3L (L86), 6.2L (LV3) engines are equipped with a two stage oil pump. Dealer should advise the customer this is normal operation for these engines.
PIP5232B
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about gasoline powered cars, mid-size trucks, light duty trucks, and heavy duty trucks with premature catalytic converter failures. It is recommended to inspect for a poor crimp on the grounds ring terminal at the engine block for the bank with the concern and repair the wire.
00-03-10-006L
Service Bulletin/Repair Instructions
This informational bulletin provides additional information to the technician on how to check for Tire Radial Force Variations and the difference between balancing a flange and flangeless rim.
PIT5161C
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that may have a bump feel or clunk noise at a stop or on launch. Dealer should communicate to the customer this condition is a normal operating characteristic of their vehicle. The bump clunk issue may be due to fuel movement in the fuel tank when not completely full. The condition is eliminated after completely filling the fuel tank.
PIT5214B
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have had multiple repair attempts are being performed on customer?s vehicles that exhibit vibration conditions without utilizing the support of General Motors Technical Assistance Center. If valid vibration frequency or Road Force Variation data has been collected and a repair attempt does not correct the customer complaint, contact General Motors Technical Assistance Center for further support. For any vehicles that remains unrepaired after being at the dealer for three days or more and a related bulletin or PI is not found, contact General Motors Technical Assistance Center for further support.
PIT5398A
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that may have the rear vision camera system displaying "Rear Park Assist Symbols Unavailable" and the steering grid lines displayed do not show. If the vehicle is in reverse, the rear vision camera will display "Rear Park Assist Symbols Unavailable" and does not have Regular Production Option Code UD5 or UD7 the radio must be updated using Service Programming System to correct this concern. Some vehicles may not show steering guide/grid lines displayed in the Rear Vision Camera display. Dealer should communicate to the customer that steering guide/grid lines are not available with this base radio Regular Production Option Code (IO3). Some vehicles while in reverse and the rear park assist system detects an object, the warning triangle symbol is displayed on the wrong side of the radio display. Engineering is aware of the issue and updated radio/tuner calibrations will be released shortly.
15-06-01-002B
Service Bulletin/Repair Instructions
This technical bulletin provides repair information to correct a customer concern of engine misfire/tick noise, Malfunction Indicator Lamp (MIL) On, DTC P0300 set.
PIC3100E
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicle's odometer appears to be inaccurate relative to a known distance traveled. Technician should obtain a hand-held GPS unit to test the odometer. If a hand held GPS unit is not available, the only other option is to verify the miles traveled using a surveyor's wheel or a dynamometer.
PIT5328B
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have a loud chime. Technician will need to Service Programming System program the radio with the latest calibrations.
PIT5470
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have a no start or multiple messages on the Driver Information Center during cold weather. Technician will need to check the Vehicle Communication Interface Module label for Assembled in China. If the date is between 7/18/2014 and 8/3/2014, record the Station Identifier from the label and call General Motors Technical Assistance Center referencing this Preliminary Information for further assistance.
15-08-44-001F
Service Bulletin/Repair Instructions
This informational bulletin provides information on a GM of Canada OnStar cellular communication upgrade.
15-08-44-001G
Service Bulletin/Repair Instructions
This informational bulletin provides information on a GM of Canada OnStar cellular communication upgrade.
PI1187B
Service Bulletin/Repair Instructions
This preliminary informational bulletin provides windshield replacement information to correct a customer concern that the inside rear view mirror is loose or that the mirror mounting bracket is loose or has fallen off.
PIP5200J
Service Bulletin/Repair Instructions
This Preliminary Information communication advises the technician that the 8L90 8 speed automatic transmission restriction has ended.
PIT5411E
Service Bulletin/Repair Instructions
This Preliminary Information communication advises the technician that the Human Machine Interface, Radio or Tuner, radio controls, Integrated Center Stack, display, and Media Disc Players are placed on restriction through the General Motors Technical Assistance Center. Dealer will need to contact General Motors Technical Assistance Center for further assistance.
15-06-03-002A
Service Bulletin/Repair Instructions
This informational bulletin provides information to dealership personnel regarding original equipment battery part numbers and AC Delco replacement battery approved warranty part numbers.
07-08-42-006K
Service Bulletin/Repair Instructions
This informational bulletin provides technicians with information on available BCM calibrations to restore bulb outage detection on vehicles produced by a second stage manufacturer (Upfitter), and/or turn signals flash fast after factory box removed.
10-00-89-005E
Service Bulletin/Repair Instructions
This warranty administration bulletin adds the 2016 model year to a communication which provides dealership personnel revised wiring repair labor operations and required additional information.
PI1126G
Service Bulletin/Repair Instructions
This preliminary informational bulletin provides repair information to correct customer concerns about blank screen after startup and reverse, rear view camera message on, touch screen inoperable, Bluetooth and navigation concerns.
PIT5405A
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician for a reduced power message, steering assist, engine stall or the instrument panel, radio, and or Heater-Vent-Air Conditioning go blank with multiple diagnostic trouble codes. If any of the following diagnostic trouble codes U0073, U0078, U0029, U0028, U0415, U0140, U0126, U0121, U0101, U0100, C0544, U1510, U0073, B127B, B2605, B3600,C0800, U0428, and U0452 set in the vehicle. Check the body control module ground at the G218 location. The front dash insulator mat may be trapped between the ground eyelet and the body stud. Remove the round nut and eyelet and cut the front dash insulator mat away from the ground stud so it no longer interferes with the ground stud and reinstall the eyelet and ground nut.
PIT5052E
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have a steering wheel vibration. Some customers may be looking to add steering stabilizer. Technician may find that a steering stabilizer is listed in the parts catalog group but is not intended to address vibrations or brake pulsations.
PIT5241C
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about customers that may request the factory Integrated Trailer Brake Controller Regular Production Option Code (JL1) be installed on their Full-Size Pickup or SUV when the vehicle was not ordered with the option. Dealer should advise the customer it cannot be added to the vehicle.
PIT5288C
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that may have any of these concerns remote keyless entry, passive Entry and Start Inoperative, No Fob detect message on driver information center, service tire pressure system, no audio, touch screen Inoperative, Steering Wheel Controls Inoperative, Service Stabilitrak, rear power windows inoperative, rear wiper inoperative, and or a dead battery. Technician may find Diagnostic Trouble Codes B3101, B144C, C0710, C0544, U1548, U1549, U154A, U0151, U0126, U0415, U0077, U0028 and/or U0029. Technician should inspect the left instrument panel for the wire harness being pinched. Technician will need to repair the wire harness and reroute the wire harness.
PIT5307B
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that may have a service engine soon malfunction indicator lamp, antilock braking system malfunction indicator lamp, service suspension system message, misfire, hesitation, no crank, heater-vent-air conditioning inoperative. Technician may find F11UA, F104UA, F35UA, and or F60UA blown. Technician should inspect the engine harness near the vacuum pump pulley to be chafing. Technician will need to reroute the wire harness and repair and damaged wires.
PIT5387A
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician how to repair vehicles that Instrument Panel Cluster, Radio, and Heater-Vent-Air Conditioning display blanks out, Bluetooth phone or Pandora connection dropped, the radio station or volume changes when operating the snow plow. Please advise the customer that engineering is aware of this concern and working on this issue.
PIT5444B
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician with tips on the Text Messaging feature that is available on some newer General Motors infotainment systems.
PI1344B
Service Bulletin/Repair Instructions
This preliminary informational bulletin adds the 2016 model year to diagnostic tips and repair information to correct a customer concern of reduced acceleration at low speed and/or transmission slipping from a launch, DTC P0751 set.
PIE0340A
Service Bulletin/Repair Instructions
This engineering information bulletin announces the end of need for information from the field regarding A/C inoperative or poor performance on recent built vehicles.
PIP5339
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about a customer?s request to remove or disable the Bi-Fuel Compressed Natural Gas system. General Motors does not condone the removal of the original equipped Compressed Natural Gas systems.
12-08-51-002C
Service Bulletin/Repair Instructions
This informational bulletin provides technicians and dealership personnel with spray-in bed liner general information and repair procedures.
PIT5476
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that may have rough harsh ride. Technician will need to use the Pico Oscilloscope to evaluate the vehicle. If a rough/harsh/stiff ride has been determined to be the customer?s concern, following evaluation using the Pico Oscilloscope, then replace the complete front suspension shock with coil spring assemblies, and rear shocks with updated parts and reprogram the Suspension Control Module with updated calibrations available in TIS2WEB.
02-07-30-029Y
Service Bulletin/Repair Instructions
This informational bulletin provides information on the PQC assembly replacement process - for dealers required to contact PQC prior to replacing an assembly (U.S. and Canada only).
PIP5234A
Service Bulletin/Repair Instructions
This Preliminary Information communication advises the technician when Service Information diagnostics indicates a fuel injector may need to be removed for a repair or replaced the injector will need a new seal. This Preliminary Information contains all the O-ring seal and the injector kit part numbers.
PIP5345
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about being to achieve pre-load when setting up the pinion bearing pre-loads during reassembly of the 9.5/9.76 inch rear axles. Technician will need to use pinion gear install washer part number 11609638 onto the pinion shaft between the flange and nut. Tighten the pinion nut until you achieve 10 pound inch or 1.0 newton rotating torque. After the torque has been achieved back the nut off and remove the washer. Tighten the nut back down until you achieve 15 pound inch or 1.7 newton meters for used bearings or 20 pound inch 2.25 newton meters for new bearings.
PIC6034A
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that when shutting the vehicle off when the radio is turned off prior, the radio will turn back on in the muted condition on the next key cycle. No action should be taken at this time as this is considered a normal operating characteristic.
01-06-01-011I
Service Bulletin/Repair Instructions
This informational bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil consumption.
GCUS-3-332
Service Bulletin/Repair Instructions
15766 - Customer Satisfaction Program. Certain 2015 model year Chevrolet Silverado HD and GMC Sierra HD model vehicles equipped with the Duramax Diesel 6.6L Engine (RPO LML) may exhibit engine harness chafing on the EGR stud. Dealers are to inspect the harness for damage, reroute the harness, and install a clip onto the EGR stud.
08-08-44-029F
Service Bulletin/Repair Instructions
This warranty administration bulletin provides policy information on an updated warranty and policy exchange program for electronic products through GM authorized Electronic Service Centers (ESCs) (U.S. and Canada).
PIP5179B
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have extended or long crank time during cold ambient air temperatures. Direct Injection systems run at higher pressures, and the mechanical pump on the engine must build up the required pressure before the first injection event occurs. Direct Injection engines may have slightly longer cold crank times than that of port fuel engines.
PIP5341
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that engine runs and idles rough. Technician will find P0171 and or P0174. Technician will need to inspect the positive crankcase ventilation tube for a vacuum leak on the left side of the engine. Replace positive crankcase ventilation air tube and cover it with conduit to protect from repeat damage.
PI0799A
Service Bulletin/Repair Instructions
This preliminary informational bulletin adds the 2014 - 2016 model years to cleaning information to correct a customer concern of seeing a white film/residue on the IP pad and/or door trim panels.
PI1360D
Service Bulletin/Repair Instructions
This preliminary informational bulletin adds the 2015 Chevrolet Colorado and GMC Canyon to diagnosis and repair information to correct a customer concern of alleged no park, vehicle rolls in park or park will not hold.
PIT3227L
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that may have slack in one of the tailgate cables. Technician should not replace any parts for this concern. Please communicate to the customer this condition is a normal operating characteristic of their vehicle.
PIT5279C
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician for vehicles that exhibit a driver?s power memory seat and power adjustable pedals inoperative. Look for poor terminal tension at the left instrument panel fuse block connector X1 terminals 27 and 28. If poor retention is found in these terminals replace them with terminated lead part number 19301761.
PIC5953B
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that may have an issue when using Bluetooth voice recognition with an iPhone. Technician should work with the customer to insure the phone contacts to not have any Emojis loaded to any contact.
PIT4261D
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles with tire sidewall irregularities. This is a visual condition that will not affect durability, reliability or performance of the tires. Dealer should communicate to the customer that slight sidewall indentations are a common characteristic of radial tire construction.
PIT5392A
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have a detent / click with a feel of increased resistance when the accelerator pedal is about ¾ of the way. The new accelerator pedal design has a built-in detent position near the last 1/4 of pedal travel. Dealer should communicate to the customer this is a normal operating characteristic of the vehicle and no repair attempts should be performed.
15-NA-030
Service Bulletin/Repair Instructions
This informational bulletin provides information to dealership personnel on the use of non-GM approved battery chargers and booster packs.
PIP5200H
Service Bulletin/Repair Instructions
This Preliminary Information communication advises the technician that the 8L90 8 Speed Automatic Transmission is on exchange through General Motors Product Quality Center. Dealer will need to contact General Motors Product Quality Center for further assistance.
PIP5338
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vibration complaints that are one of the most challenging complaints to accurately diagnose and repair. Technician will need to use Pico Oscilloscope Diagnostic Kit to effectively diagnosis vehicles. Technician should drive the vehicle will using the Pico Oscilloscope to record data. After the data is recorded it should be reviewed to determine the root cause of the concern. If a repair attempt made the concern better but not eliminated or had no affect at all, and are requesting assistance from General Motors Technical Assistance Center record another Pico file and save it to the computer. After the new Pico Oscilloscope data has been saved email the data to General Motors Technical Assistance Center in the subject line include ?Vibration? ?Business Associate Code? and the last 8 of the Vehicle Identification Number.
06-00-89-031C
Service Bulletin/Repair Instructions
This informational bulletin provides information to dealership personnel on proper engine and automatic transmission/transaxle identification.
15-06-03-001A
Service Bulletin/Repair Instructions
This informational bulletin provides information that may be useful in diagnosing/testing batteries that have set for a long period of time and/or set in cold weather climates to correct a customer concern of symptoms that include, but not limited to, a slow or no crank condition that may be caused by a discharged battery.
GCUS-3-314
Service Bulletin/Repair Instructions
15638 - Customer Satisfaction Program. Certain 2016 model year Cadillac Escalade, Escalade ESV, Chevrolet Corvette, GMC Yukon Denali and 2015 Cadillac Escalade ESV, Chevrolet Silverado LD, GMC Sierra LD, and Yukon Denali XL model vehicles equipped with 6.2L engines (RPO L86 and LT1) may have engines built with cylinder head gaskets in which the head gasket stopper ring was off location. The gasket may fatigue over time leading to the possibility of a leak into the combustion chamber after several thousand miles. Possible symptoms include: a check engine light for P0300 Misfire, possible combustion gas leaks to coolant resulting in overheating, over-flowed coolant bottle, milky-colored engine oil in the crankcase, piston scuffing and if the vehicle is continued to be driven in this condition, engine failure. Dealers are to replace the left and right side engine head gasket.
PIP5199A
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles with a crankshaft balancer appears to be out of balance or wobbling while watching it with the engine running. Technician will need to check crankshaft balancer run out. If the balancer run out is greater than 0.25mm the crankshaft balancer will need to be replaced.
PIP5213D
Service Bulletin/Repair Instructions
This Preliminary Information communication advises the technician that the part restriction on the 8L45/8L90 8 speed and the LCT1000 6 Speed Allison automatic transmission has ended.
PIP5335
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have a Service Engine Soon Malfunction Indicator Lamp on. Technician will find Diagnostic Trouble Codes P0340 and P0341 setting at times. Technician should use normal published Service Information diagnostics. If normal Service Information diagnostics does not isolate the concern, inspect for corrosion in connector X154 located on the front cover next to the vacuum pump.
PIP5337
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician on the step to diagnose and repair the vehicles that may have a shake or shudder during light throttle acceleration, between 30 and 65 mph steady state driving. Also shudder feeling that may be described as driving over rumble strips or rough pavement. Technician will drive the vehicle and monitor the torque converter clutch slip. The torque converter clutch slip speed should be 10 rpm or less also note if the shudder takes place during torque converter clutch apply. If the torque converter clutch slip speed is in the range of 10 RPM or less the condition is possibly related to engine performance. If the shudder is only present in 4 cylinder mode and torque converter clutch slip is 10 rpm or less deem the shudder concern normal characteristic of Active Fuel Management. If the slip speed is beyond 10 rpm or there is shudder during torque converter clutch apply the torque converter will need to be replaced with a updated part number.
PIT5202C
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that are equipped with 6L80 Regular Production Option Code (MYC), 6L90 Regular Production Option Code (MYD) or 8L90 Regular Production Option Code (M5U) Automatic Transmission. Starting with the 2013 model year, Full Size Trucks and Utilities now have Powertrain Grade Braking. Powertrain grade braking assists when driving on a downhill grade to help maintain desired vehicle speed by using the engine and transmission to slow the vehicle.
PIT5438A
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician on how to diagnose and repair vehicles that have a click, rattle or a squeak nose coming from the dash. Technician will use Service Information to locate the Accessory AC and DC Power Control Module located to the right of the steering column. Remove the power inverter module and apply two sided tape to the module bracket to insulate it from the mount. The instrument panel accessory bezel will also need to be removed. Apply flocking tape to the instrument panel accessory bezel retainers. Also the instrument panel extension will need to be removed. Apply foam tape around connectors located under grill to prevent them from rattling on grill. Apply flocking tape to the instrument panel extension retainers and apply a strip of foam tape along the edge of the grill to isolate the grill from the dash.
PIP3504D
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have a hard start when the engine is hot. If the fuel found in the vehicle has an American Petroleum Institute specific gravity reading of 39 - 44, and the fuel sample you used for comparison has an American Petroleum Institute specific gravity reading of 30 - 39, drain the fuel system and refill with a known good diesel fuel and retest.
PIP4404F
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician vehicles with a slight rough idle. Technician should compare the concern with a like vehicle. If the concern is worse than a like vehicle, technician should follow published Service Information diagnosis and repair as necessary.
PIT5401C
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have an inoperative radio. Technician may find Diagnostic Trouble Code U0184 stored in multiple modules. If the concern is present at the dealership technician will need to contact General Motors Technical Assistance Center for further assistance if within 4 hours from Warren, Michigan. Technician should remove power from the radio. If the radio starts working with a power cycle advise the customer that we apologize for this inconvenience and that General Motors is working on a permanent solution for this concern. After the power cycle and the radio is still inoperative record the radio power and ground readings and the voltage on the low speed data line.
08-08-44-029E
Service Bulletin/Repair Instructions
This warranty administration bulletin provides policy information on an updated warranty and policy exchange program for electronic products through GM authorized Electronic Service Centers (ESCs) (U.S. and Canada).
05-03-07-009H
Service Bulletin/Repair Instructions
This warranty administration bulletin provides retail, wholesale and fleet personnel with General Motors recommendations for customer concerns related to wheel alignment.
06-06-01-007I
Service Bulletin/Repair Instructions
This informational bulletin provides information to dealership personnel on identifying Duramax Diesel overpower engine breakdown or non-function due to aftermarket power-up devices vs. non overpower engine non-function of pistons, cylinders, valve train components, and DTC P003A or P111D set.
PI0652B
Service Bulletin/Repair Instructions
This preliminary informational bulletin provides technicians with repair information on removing seized exhaust temperature sensors.
PI1214B
Service Bulletin/Repair Instructions
This preliminary informational bulletin provides service personnel with a guide to determine which SI documents and scan tool parameters to reference when encountering an: Exhaust Fluid Quality Poor message displayed, and a Reductant Fluid Quality Test status that will Pass, Time Out, Fail or Interrupt and other DEF messages that maybe observed.
PI0653C
Service Bulletin/Repair Instructions
This preliminary informational bulletin provides dealership personnel with policies and procedures regarding damaged, disassembled or improperly packaged turbochargers returned to Warranty Part Center.
PIT5444A
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician with tips on the Text Messaging feature that is available on some newer General Motors infotainment systems.
PIT5451A
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have a vibration at highway speed. Technician will need to replace the wheel for a rolled lip of aluminum in the hub opening.
PIT5468
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about a connectivity concern with Bluetooth after phone software is updated or after any vehicle updates for the radio or Human Machine Interface has taken place. Technician should delete all Bluetooth pairings and then reboot the Bluetooth device and the vehicle. After the vehicle and radio is booted back up repair the Bluetooth device.
PIT5469
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about a radio that after an ignition cycle when restarting the vehicle, the radio display will be on the home screen and not on the audio screen where they left it. Dealer should communicate to the customer that this condition is a normal operating characteristic of their vehicle.
PIC6085A
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that are unable to access XM Weather. If the system responds by highlighting the XM Weather Icon but it does not enter the application technician should replace the Human Machine Interface module for this concern.
PIT5464
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that the incoming caller ID may no longer be available or displayed after the Canada OnStar upgrade. Dealer should communicate to the customer that we apologize for this inconvenience and that General Motors is working on a solution for this concern.
PIT5465
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that the Turn By Turn directions may no longer be displayed after the Canada OnStar upgrade. Dealer should communicate to the customer that we apologize for this inconvenience and that General Motors is working on a solution for this concern.
PIP5325
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician to help determine if the vehicle is equipped with factory or aftermarket Compressed Natural Gas, Liquefied Petroleum Gas, or Bi-Fuel Systems. Technician will check for the Vehicle Emission Control Information Label. By using the engine Regular Production Option Code as well as the Vehicle Emission Control Information Label, technician can confirm the vehicle has a factory installed alternative fuel system or who the manufacturer is of the aftermarket fuel system.
PIP5330
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have a coolant loss and/or coolant odor after driving the vehicle. Technician will need to test the cooling system looking for leaks at the outer head bolts. If coolant is found replace the head the concern is present on.
PIT5049B
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician on the steps to help diagnose and repair vehicles with a rattle, squeak, clunk, thump, or bump. If published Service Information diagnostics do not lead to a repair for the concern. Technician should inspect the opposite side shock/strut for the cause of the concern.
PIP5021G
Service Bulletin/Repair Instructions
This Preliminary Information communication advises the technician that the Allison 6 Speed Automatic Transmission Assembly Regular Production Option Code MW7 been placed on restriction through General Motors Product Quality Center. Dealer will need to call General Motors Product Quality Center for further assistance.
PIT5277B
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician on the steps to diagnose and repair vehicles that may have intermittent and hard to duplicate Rear Camera blank, distorted, or fuzzy. Also no radio, OnStar, or speech audio and the volume is unable to be adjusted from the integrated center stack or the steering wheel controls. The driver information center will show ?No Audio? in Audio mode. Technician will need to inspect X275 and X225 for bent terminals, terminals backing out of the connector, or terminals contacting another terminal behind each side of the connector and repair as necessary.
PIT5383B
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have various Heater-Vent-Air Conditioning issues. Technician should use Tis2Web to reprogram the Heater-Vent-Air Conditioning control module.
GCUS-9-898
Service Bulletin/Repair Instructions
15457 - Special Coverage. Some 2010-2015 Chevrolet Express and GMC Savana vehicles and 2011-2015 Chevrolet Silverado HD and GMC Sierra HD vehicles that are equipped with 6.6L Duramax Diesel engines (RPO LML or LGH) may contain a leak in the seal between the engine-exhaust down pipe and the engine-exhaust pipe. If a leak is present, the intermittent regeneration of the diesel-particulate filter may cause small amounts of diesel fuel to leak from the vehicle. It may also cause diesel-fuel vapor and engine exhaust to enter the passenger cabin. Dealers are to inspect the turbocharger exhaust pipe and the downpipe connection and implement service kit if necessary.
PIP4112Q
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician of a complaint of a sag or hesitation when accelerating. The concern is present when coasting at low speeds of less than 15 miles per hour and then aggressively applying the throttle, or after making a hard stop followed by an aggressive throttle. This is considered normal operation of the vehicle the throttle is delayed and opened slowly up to .7 seconds to help minimize driveline lash and clunking or will have approximately .5 seconds of zero torque to allow the transmission to shift to first gear.
PIP4836A
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicle that have an oil leak that appears to be from the flywheel housing cover sealing surface. The technician will need to check the for leaks at the turbo charger oil feed hole as well as for damage or porosity. Check the upper oil pan as well as the upper oil pan to flywheel housing and the upper to lower oil pan. Leaks from the oil cooler can cause damage to the oil cooler O-rings. The engine block oil gallery cup plugs can also be a cause of the leak. If the oil gallery cup plug is found to be leaking replace all 3 of them at the same time.
PIP5250G
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that may have a Service 4WD message on the Driver Information Center when operated below 10 degrees Fahrenheit (-12 Celsius). Technician may find C0398 or C0326 stored in the Transfer Case Control Module. For vehicles with Regular Production Option Code NPO, NQH and NQ6 and only setting Diagnostic Trouble Codes C0398 or C0398 and C0326 reprogram the transfer case control module with the latest calibration from TIS2WEB and perform the setup procedure.
PIP5274D
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that may have Malfunction Indicator Lamp. Technician may find a Diagnostic Trouble Code P16F3 current or history in the Transmission Control Module. Technician should verify that the Diagnostic Trouble Code P16F3 is set in the Transmission Control Module. If the Diagnostic Trouble Code is set in the Transmission Control Module technician will need to contact General Motors Technical Assistance Center for further assistance.
PIT5456
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles with a water leak and/or hiss type wind noise from the sunroof or headliner area. Technician should replace the sunroof seal to repair the concern.
PIT5457
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicle with Service ABS and/or Traction control lights/message on, Service Power Steering System, Service Suspension System, and or Loss of communication with EBCM, SWPS, PSCM, and/or SCM. Technician may find Diagnostic Trouble Codes U0077, U0121, U0126, U0131, U0139, U0401, U0415, and/or U0428. Technician should remove the driver and passenger sill plate to gain access to the wire harness. If any open, damaged, or corroded wires should be repaired.
PIT5454
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles with excessive paint chipping on the front lower bed corners. Technician will need to repair the damage first. After the damage has been repaired install the protector.
PIP5323
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles with misfires or roughness on cold start up. Technician may find a Diagnostic Trouble Code P0300 stored. Technician will add coolant dye to the system, run engine through warm up, pressurize the cooling system on a cold soak engine and inspect the suspect cylinder with a bore scope for coolant dye evidence. If coolant is found in the cylinder do not replace the cylinder head because that will not repair this concern. Dealer will need to contact General Motors Product Quality Center for engine replacement.
PI0564H
Service Bulletin/Repair Instructions
This preliminary informational bulletin provides frame coating repair information to correct a customer concern of wax coating on frame peeling, metal shows corrosion/rusting (U.S. and Canada Only).
PIP5281A
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have a repeat harsh shift, slip or flare concern after performing the service fast learn and the drive learn procedures were performed. Technician should insure the Transmission Control Module calibrations are up to date using Tis2Web. Also confirm the transmission service, fast learn and drive learn procedures listed in the latest version of bulletin 14-07-30-001 were performed.
PI1522
Service Bulletin/Repair Instructions
This preliminary informational bulletin provides repair information to correct a customer concern of poor transmission shift performance/quality and/or the malfunction indicator lamp (MIL) is illuminated.
PIC6073B
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about the Media Oriented Systems Transport Bus Diagnostic Tool Kit (EL-51578) has been released to help diagnose any of the Media Oriented Systems Transport bus concerns. The kit contains header connectors that are installed to bypass Media Oriented Systems Transport bus modules. The bypass connector also contains a terminal for verifying Media Oriented Systems Transport control circuit voltages. Technician should review Media Oriented Systems Transport bus description and operation and Diagnostic Trouble Code U0028 diagnostic procedures.
PIP5314
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have several areas where leaks have been found from inside the torque converter housing. Technician should start with diagnose per Service Information document ID: 2414199 by adding dye. If the leak is coming from torque converter seal, replace torque converter seal and inspect torque converter hub for possible sharp edges on the transition from flats to hub diameter that may damage the seal when the torque converter is installed. If sharp edges are found, dress the edges or replace the torque converter. If the leak is from any of the outer converter housing bolts, replace Separator Plate, both separator plate gaskets, the pump O-ring, and all the retaining bolts and seals. Install new copper washers under the two lower housing bolts. If Leak is through the torque converter housing casting replace the casting, the gaskets and the separator plate.
PI1354C
Service Bulletin/Repair Instructions
This preliminary informational bulletin outlines the recommendations and procedures for diagnosing and repairing vibrations caused by wheel and tire, axle components and/or propeller shafts.
PIP5200G
Service Bulletin/Repair Instructions
This Preliminary Information communication advises the technician about the 8L90 8 Speed Automatic Transmission is on restriction through General Motors Product Quality Center. Dealer will need to contact General Motors Product Quality Center for further assistance.
PIT5451
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have a vibration at highway speed. Technician will need to replace the wheel for a rolled lip of aluminum in the hub opening.
PIC6118
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have a loss of audio after wiping/cleaning the dash. Technician will update the radio using Service Programming System to repair the concern.
PI0235J
Service Bulletin/Repair Instructions
This preliminary informational bulletin provides repair information to correct customer concerns of an exhaust leak or vibration/rattle noise at approximately 900 RPM, fuel smell/white smoke noted intermittently (usually after coming to a stop), and/or an oily substance noted on exhaust downpipe.
PIP5230B
Service Bulletin/Repair Instructions
This Preliminary Information communication advises the technician before replacing the crankshaft to review the following. Dealer should complete the Service Information diagnostics and the Cost Comparison Worksheet for Assembly Repair vs. Replacement. Technician will use the latest version of 09-06-04-026G to verify the Engine Control Module calibration is not an aftermarket calibration. If the customer prefers to keep the original numbers matching engine please call General Motors Technical Assistance Center for repair direction.
PIT5411D
Service Bulletin/Repair Instructions
This Preliminary Information communication advises the technician that the Human Machine Interface, Radio or Tuner, radio controls, Integrated Center Stack, display, and Media Disc Players are placed on restriction through the General Motors Technical Assistance Center. Dealer will need to contact General Motors Technical Assistance Center for further assistance.
PIP5179A
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have extended or long crank time during cold ambient air temperatures. Direct Injection systems run at higher pressures, and the mechanical pump on the engine must build up the required pressure before the first injection event occurs. Direct Injection engines may have slightly longer cold crank times than that of port fuel engines.
PIE0336A
Service Bulletin/Repair Instructions
This engineering information bulletin announces the end of need for information from the field regarding no forward or reverse, transmission slips or low line pressure.
PIE0337B
Service Bulletin/Repair Instructions
This engineering information bulletin announces the end of need for information from the field regarding one or more key transmitter(s) inoperative or lost memory.
PIP5272A
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that may have low oil pressure after an oil change. Technician will inspect the oil filter part number PF63E. Part number PF48 oil filter will fit but will cause a low oil pressure concern.
PIP5279A
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that may have Service Engine Soon Malfunction Indicator Lamp. Technician may find Diagnostic Trouble Codes P0089, P127C, P127D, P0192, P0193, P228C, P228D, and P006C. Technician should follow published Service Information diagnostics for the Diagnostic Trouble Codes that are stored. If Service Information does not lead to a repair for the concern, the fuel rail pressure sensor should be replaced.
09-09-40-001C
Service Bulletin/Repair Instructions
This informational bulletin provides information to advise dealers about seat belt buckles not operating and/or seat belt warning light illumination, as well as difficulty latching and unlatching the buckle or the buckle release button sticking.
PIT5236F
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have a Diagnostic Trouble Code B101D stored in Telematics Communication Interface Control Module. Technician will check Global Warranty Management system for customer satisfaction program 15086 status. If the status of the customer satisfaction program 15086 was not completed follow the steps to get the Telematics Communication Interface Control Module replaced. If the status of customer satisfaction program 15086 is found completed contact General Motors Technical Assistance Center OnStar group for further assistance.
09-00-89-002L
Service Bulletin/Repair Instructions
This informational bulletin provides information to dealership personnel on properly maintaining vehicles in dealer inventory.
PIC5932A
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about customers that may complain of various concerns when using Bluetooth components. Technician should use the Preliminary Information to gather information from the customer on their Bluetooth device and the concern they are having before calling General Motors Technical Assistance Center.
PIT5236E
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have a Diagnostic Trouble Code B101D stored in Telematics Communication Interface Control Module. Technician will use Global Diagnostic System 2 to review the Firmware Over-the-Air version. If the Firmware Over-the-Air version on the scan tool equals 6708 the technician will need to contact General Motors Technical Assistance Center for further assistance. If the Firmware Over-the-Air version on the scan tool is lower than 6708 Dealer can order the part thought the Instrument Sales and Service website process.
PIT5449
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician for a service trailer brake message on in the vehicle. The technician will find diagnostic trouble codes C1115, C1116, C1117, or C1118. In most cases the chassis control module is not the cause of the trouble codes. The technician should inspect the wiring between the chassis control module and the trailer brake control switch. The inline connectors X185 or X138 as well as the connectors X1 and X5 of the X61A junction block should be thoroughly inspected looking for backed out, loose, poor retention or any other terminal issues. If there are no wiring concerns are found the trailer brake control switch is most likely the cause.
PIP5213C
Service Bulletin/Repair Instructions
This Preliminary Information communication advises the technician that the LCT1000 6 Speed Allison, 8L90 and 8L45 8 speed automatic transmission as well as the transmission control module is on restriction through General Motors Product Quality Center. Dealer will need to contact General Motors Product Quality Center for further assistance.
PIT5445
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician of addition information when diagnosing a service driver assist message with a diagnostic trouble code B172E and or a B172F. The haptic seat motor has a pigtail lead coming off of it. In many cases the wiring pigtail near the haptic seat motor has broken and will require replacement.
09-06-04-026K
Service Bulletin/Repair Instructions
This informational bulletin supplies infomation for identifying non-GM (Aftermarket) engine calibrations for gasoline engines using Tech 2® or GDS 2 (U.S. and Canada).
14-06-04-003A
Service Bulletin/Repair Instructions
This informational bulletin provides technicians with information on identifying non-GM ECM Calibration use and Power-Up hardware detection in Duramax® Diesel Engines using GDS 2.
14-07-30-001E
Service Bulletin/Repair Instructions
This informational bulletin provides technicians with information to assist in identifying operating characteristics of manual transmissions that repair attempts will not change.
PIT5306C
Service Bulletin/Repair Instructions
This Preliminary Information communication advises the technician that the part restriction for the instrument panel cluster has ended. The instrument panel cluster can now be ordered through the part department without any authorization.
PIT5438
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician on how to diagnose and repair vehicles that have a click, rattle or a squeak nose coming from the dash. Technician will use Service Information to locate the Accessory AC and DC Power Control Module located to the right of the steering column. Remove the power inverter module and apply two sided tape to the module bracket to insulate it from the mount. The instrument panel accessory bezel will also need to be removed. Apply flocking tape to the instrument panel accessory bezel retainers. Also the instrument panel extension will need to be removed. Apply foam tape around connectors located under grill to prevent them from rattling on grill. Apply flocking tape to the instrument panel extension retainers and apply a strip of foam tape along the edge of the grill to isolate the grill from the dash.
PIC6110A
Service Bulletin/Repair Instructions
This Preliminary Information communication for the dealer to please communicate to the customer this condition is a normal operating characteristic of their vehicle. Customer's timeshift audio playback is choppy, distorted, skipping, or garbled.
PIT5444
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about the text messaging feature on some newer General Motors infotainment systems. Pair the iPhone to the system then enter the Bluetooth settings menu, select the ?i? icon next to the vehicle name in the device and enable show notifications. The text messaging feature will be available on the next ignition cycle. However with iPhones text messages cannot be responded to when using the infotainment system, they can only be received. For android devices pair the phone to the system during the pairing process the phone will ask you to allow the vehicle to access the device contacts. A second question will pop up on the device asking to allow the vehicle to access the message access profile. Both have to be allowed for the text messaging feature to work.
99-01-39-004G
Service Bulletin/Repair Instructions
This technical bulletin provides repair information for the correction of a customer concern of short duration musty odors emitted from the HVAC system at vehicle start-up in hot, humid conditions.
PIP5110C
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician of additional information while diagnosing a diagnostic trouble code P0420. Check for a possible leak in the exhaust system behind the bank one number 2 oxygen sensor. If a leak is found or there is an aftermarket utility bed or trailer hitch installed. Check for a minimum clearance of 1.5 to 2 inches of the exhaust system. Install a new clamp and torque it to 40.5 foot pounds.
PIP5308
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles with the Service Engine Soon Malfunction Indicator Lamp on. Technician should follow published Service Information diagnostics that will lead to an oil pump replacement. Technician should replace the oil pump. If debris is found, the main and rod bearings should be inspected before engine replacement is considered.
03-06-03-003E
Service Bulletin/Repair Instructions
This warranty administration bulletin provides policy information on ACDelco® replacement battery warranty procedures.
PIP5224A
Service Bulletin/Repair Instructions
This Preliminary Information communication advises the technician that the LCT1000 6 Speed Allison valve body part number 24262535 is on restriction through General Motors Product Quality Center. Dealer will need to contact General Motors Product Quality Center for further assistance.
PIT5377B
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician on the steps needed to diagnose and repair vehicles that may have uneven brake pad wear. Technician will need to inspect and measure the brake pads thickness. Also determine the customer?s driving style. The disc brake pads should only be replaced if the friction surface is worn to within?2.0?mm (0.079?in) of the mounting plates. The rotors and pads should be replaced with the updated part number If the pads are out of specification, perform normal Service Information diagnostics to determine the cause of the concern.
03-07-29-004J
Service Bulletin/Repair Instructions
This informational bulletin provides technicians with information to assist in identifying operating characteristics of manual transmissions that repair attempts will not change.
15-06-01-002A
Service Bulletin/Repair Instructions
This technical bulletin provides repair information to correct a customer concern of engine misfire/tick noise, Malfunction Indicator Lamp (MIL) On, DTC P0300 set.
03-00-89-006L
Service Bulletin/Repair Instructions
This informational bulletin provides dealership personnel with information on new vehicle Pre-Delivery Inspection (PDI) process and to encourage delivering quality vehicles and generating higher CSi scores.
PI1374E
Service Bulletin/Repair Instructions
This preliminary informational bulletin provides radio programming information to correct customer concerns about no XM audio or time shift, radio lock-up, slow response, vertical line between clock and temperature, poor FM reception (Truck Only).
PIP5211C
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician the steps needed to diagnose and repair vehicles with a rough idle and/or vibration at idle in Drive. This condition will not be present in Park, or Neutral. This concern may be caused by ground out within the one or both engine mounts. Technician will use CH-51450-A (Pico Oscilloscope) to measure the vibration disturbance. If the vibration concern is E1.5 in the horizontal / lateral direction with Pico sensor mounted in seat track as indicated ? continue with steps to reduce the amplitude of the vibration by adding spacers in key locations to reduce ground out within the engine mounts. The 6.2L engine has a characteristic E1 which can be felt, and may be described as a lopey idle. Do not confuse 6.2L E1 characteristic (not caused by mount ground-out), with E1.5 normal idle characteristics being transmitted into the truck via ground-out thru the engine mounts. If measuring high at the seat track 12 mg or greater; replacement of the engine mounts should help reduce the amplitude of the vibration. If the disturbance measures at the seat track as E 1.5 lateral in the range of approximately 2.5 - 8 mg using a tri-axis sensor. Then place tri-axis Pico sensor on the inboard seat track forward-most location to record measurement of the rough idle vibration concern. With the Heater-Vent-Air Conditioning on perform several short heavy launch events from stop to stop to bring the temperatures back up while attempting to re-create the rough idle vibration in Drive with Pico sensor placed on inboard seat track; while the vibration is active ? Record Pico reading. This method seems to provide better results than extended test drives. If the Pico reading for E1.5, with vibration active, at specified seat track location measures close to 2mg or less use Service Information to diagnose rough idle / vibration. If the Pico reading for E1.5, with vibration active, at the inboard forward seat track
PI0564G
Service Bulletin/Repair Instructions
This preliminary informational bulletin provides frame coating repair information to correct a customer concern of wax coating on frame peeling, metal shows corrosion/rusting (U.S. and Canada Only)
PIC6110
Service Bulletin/Repair Instructions
This Preliminary Information communication for the dealer to please communicate to the customer this condition is a normal operating characteristic of their vehicle. Customer's timeshift audio playback is choppy, distorted, skipping, or garbled.
PIP4648C
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician that replacement transfer case halves will not be threaded. No additional thread tapping will be necessary to assemble the transfer case as the attaching metric bolts are self-tapping. Drive the bolts into the new case and torque them to specification.
PIP4786B
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that may have low oil pressure message. Technician may also find a Diagnostic Trouble Code P0521 in the Engine Control Module. Technician should follow all published Service Information diagnosis. When using a scan tool if the oil pressure is low but the oil pressure at the oil filter housing is correct, technician should inspect the Valve Lifter Oil Filter for debris/sludge that could be restricting oil flow to the oil pressure sensor. Technician should remove the Valve Lifter Oil Filter and clean it. If the Valve Lifter Oil Filter cannot be cleaned replace it.
PIP5110B
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician with additional information while diagnosing a diagnostic trouble code P0420. Check for a possible leak in the exhaust system behind the bank one number 2 oxygen sensor. If a leak is found or there is an aftermarket utility bed or trailer hitch installed. Check for a minimum clearance of 1.5 to 2 inches of the exhaust system. Install a new clamp and torque it to 40.5 foot pounds.
01-08-51-003E
Service Bulletin/Repair Instructions
This informational bulletin provides recommendations and product information for application of anti-corrosion materials
05-06-04-022M
Service Bulletin/Repair Instructions
This informational bulletin provides information on TOP TIER Detergent Gasoline and available retail brands.
06-00-89-029K
Service Bulletin/Repair Instructions
This informational bulletin provides dealership personnel with information on interior cleaning of Instrument Panel (IP), hard or plastic surfaces, seats, carpet, leather, vinyl, fabric cleaner, stain remover, restorer and product availability.
PIT5442
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician of an engine power reduced message on the driver information center after performing the Canada Onstar® 4G upgrade. If the concern is present park the vehicle outside and call General Motors Technical Assistance Center.
03-06-03-004N
Service Bulletin/Repair Instructions
This informational bulletin provides information to dealership personnel regarding warranty codes generated by EL-50313 Midtronics GR8 Battery Tester/Charger required for claim processing on labor operations 4041510, 4041520 and 250 mile/400 km labor operation restriction (North America ONLY).
PIC5650B
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have an intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble Codes B3055, B3060, and/or B3935. Technician should not replace any parts for this concern. If unable to duplicate the concern ask if the customer uses any Radio Frequency Identification Devices when the concern is present. Dealer should also direct their customers to the appropriate section in the Owner manuals that references that the device complies.
PIC6056B
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about when listening to an iPod that the first song will still be displayed when the next song in the list is playing. If this concern is encountered, use the browse button on the radio display and navigate to the desired artist, album, song, or Genre. Once the desired selection is made, the correct information will be displayed on the radio screen.
06-03-09-004G
Service Bulletin/Repair Instructions
This technical bulletin adds the 2016 model year to repair information for lubricating the rear leaf springs to correct a customer concern for a squeak noise from rear of vehicle.
PIE0342A
Service Bulletin/Repair Instructions
This engineering information bulletin annouces the end of need for information from the field regarding Service 4WD message displayed, DTC C0392 set.
PIP5304
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have a ?Service 4WD Message? displayed in the Driver Information Center. Technician may find Diagnostic Trouble Codes C0392 or C0396. Technician should check the terminal tension on the Transfer Case Control Module X1 connector. Technician should repair any terminal that have poor terminal tension.
PI1393B
Service Bulletin/Repair Instructions
This preliminary informational bulletin provides diagnostic tips that may be helpful in correcting a customer concern of a Malfunction Indicator Lamp (MIL) illuminated. Technicians may find DTC P0741 Torque Converter Clutch Stuck Off set .
PIC6053A
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that the radio will lose audio except warning chimes and become inoperative after using Siri. The use of SIRI is not supported by this radio configuration.
PIT5433A
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have left or right front floor carpet is wet. Technician will pull back carpet on right floor from kick panel and water test. If the leak is found to be coming from the seam at the right front kick panel it will be necessary to remove the right front fender to gain access to the vertical cowl seam that is leaking. To repair, apply clear flow-able seam sealer to the cowl seam and into the pocket.
15-06-03-002
Service Bulletin/Repair Instructions
This informational bulletin provides information to dealership personnel regarding original equipment battery part numbers and AC Delco replacement battery approved warranty part numbers.
PIC6107
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about being unable to receive OnStar ?Over The Air? updates. Technician will need to press the OnStar button and verify they have an active account and that the call connects with data and location.
PIC6108
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician to download the USB software from TIS2WEB using the vehicle identification number every time a programming event of the human machine interface module is needed. Damage could be caused to the module if USB programmed with the incorrect software.
PIP5182B
Service Bulletin/Repair Instructions
This Preliminary Information communication advises the technician that the 6.6L Diesel Engine Control Module Part number 12658036 General Motors Product Quality Center parts restriction has ended. Dealer can now order the part through the regular Customer Care and Aftersales parts process.
PIT5356A
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about the iPod that the first song will still be displayed when the next song in the list is playing. Engineering has deemed this to be a normal operating characteristic of the vehicle and no repair attempts should be made.
PIT5362B
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician the steps to diagnose and repair vehicles with visible water leak or signs of water intrusion from the antenna base, red OnStar LED, unable to connect to OnStar, OnStar unable to locate the vehicle, OnStar has inaccurate global positioning system location, no global positioning system on the navigation radio display, and inaccurate global positioning system location on the navigation radio display. Technician may find Diagnostic Trouble Codes B2462-02, B2462-04, B2470-02, B2470-04, B125C-01, B125C-02, or B125C-04. Technician should replace the high efficiency antenna with the latest part number in the catalog.
15-06-01-002
Service Bulletin/Repair Instructions
This technical bulletin provides repair information to correct a customer concern of engine misfire/tick noise, Malfunction Indicator Lamp (MIL) On, and/or DTC P0300 set.
PIE0342
Service Bulletin/Repair Instructions
This engineering information bulletin is requesting information from dealers on a customer concern that the Service 4WD message is displayed, and DTC C0392 is set.
PIP4864P
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that may have "Exhaust Fluid Low", "Exhaust Fluid Empty - Refill Now", "Exhaust Fluid Range: XXX" or "Service Exhaust Fluid - See Owners Now" on the Driver Information Center. If the technician is working on 2010 and 2011 model years campaign 11001 has now been released. Other vehicles technician will need to check the Body Control Module and the scan tool to insure the latest calibration are installed in both. Then use the scan tool to check Reductant System Data in the Engine Control Module. Ensure that all three diesel exhaust fluid level sensors are active with the diesel exhaust fluid tank level showing 100%. If the tank level is below 100% add up to 2 gallons of diesel exhaust fluid. After adding the fluid, use a scan tool to reset the reductant fluid tank level. When the reductant level warning shows "none" the diesel exhaust fluid system reset and reprogram is complete.
PIP5258A
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have a Service Engine Soon Malfunction Indicator Lamp on. Technician may find a Diagnostic Trouble Code P0011. If the technician has followed all published Service Information diagnosis and has not come to a conclusion, technician should check the oil pressure at the oil pressure sender. Then the number two cam bearing should be inspected.
15-08-70-001
Service Bulletin/Repair Instructions
This technical bulletin provides repair information to correct a customer concern that the driver's outside wide load mirror turn signal is too bright.
PIT5214A
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have had multiple repair attempts are being performed on customer?s vehicles that exhibit vibration conditions without utilizing the support of General Motors Technical Assistance Center. If valid vibration frequency or Road Force Variation data has been collected and a repair attempt does not correct the customer complaint, contact General Motors Technical Assistance Center for further support. For any vehicles that remains unrepaired after being at the dealer for three days or more and a related bulletin or PI is not found, contact General Motors Technical Assistance Center for further support.
PIT5433
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have left or right front floor carpet is wet. Technician will pull back carpet on right floor from kick panel and water test. If the leak is found to be coming from the seam at the right front kick panel it will be necessary to remove the right front fender to gain access to the vertical cowl seam that is leaking. To repair, apply clear flow-able seam sealer to the cowl seam and into the pocket.
PIT5434
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician only to provide additional tips when diagnosing a front heated seat concern and is not meant to be a diagnostic flow chart or replace Service Information. Always, perform and refer to Service Information for the latest diagnostic information and procedures. Trucks equipped with heated and cooled seats Regular Production Option Code (KB6), may comment on any of the following front heated seat concerns. Condition 1, a front heated seat (back and/or cushion) is inoperative. Technician should diagnosis each affected seat heater individually. Technician should test all four circuits Power, Ground, Control (from Body Control Module) and Heating Element Supply Power. The Power, Ground, Control (from Body Control Module) can easily be checked by starting the engine and turn on the cooled seat. When the cooled seats are turned on the blower in each seat back and cushion will turn on at that point technician will be able to hear the blower moving. The heating element supply power circuit can be test by disconnecting the affected heating element and connect a voltmeter across the heating element supply power and ground circuit. Then start the engine and turn on the heated seat, the blower will supply system voltage on the element supply power circuit for 1 to 2 seconds. With the heated seat element disconnected, use an ohmmeter to measure the resistance of the heating element. If all of the above steps check ok or the heating element resistance is close to the approximate spec, reconnect all disconnected connectors. Connect a voltmeter across the affected heated seat element connectors supply power and ground circuits back probing the connector. Then check the resistance of the heating element. The resistance should be close to the same resistance as when testing with the connector unplugged. Now check the voltage with the engine running and the heated sets on high. Condition 2, the front heate
PIT5344C
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles with a CD player is inoperative. Technician should cycle power to the CD play and retest. If the CD player starts working advise the customer that we apologize for this inconvenience and that General Motors is working on a permanent solution for this concern. If the CD player is still inoperative technician will need to test the power and ground circuits. If no concern with power, ground, or connections, replace the Disc Player.
PIT5374B
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles with poor headlight performance when driving in very dark rural areas. Technician should perform normal diagnostics first. If no issue found or the customer is still has complaint the Body Control Module for vehicles built before 12/23/14 at Flint Assembly (11th Vehicle Identification Number Digit "F"), 1/13/15 at Silao Assembly (11th Vehicle Identification Number Digit "G") or 1/16/15 at Ft. Wayne Assembly (11th Vehicle Identification Number Digit "Z"). Technician should replace both headlights with part number 23342527. After the headlights are replaced a headlamp aiming procedure should be performed.
99-00-89-019M
Service Bulletin/Repair Instructions
This informational bulletin provides dealership personnel with Global Warranty Management (GWM), Warranty Parts Center (WPC), and Parts Return Program information.
PIC6056A
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about when listening to an iPod that the first song will still be displayed when the next song in the list is playing. If this concern is encountered, use the browse button on the radio display and navigate to the desired artist, album, song, or Genre. Once the desired selection is made, the correct information will be displayed on the radio screen.
PIC6073A
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about the Media Oriented Systems Transport Bus Diagnostic Tool Kit (EL-51578) has been released to help diagnose any of the Media Oriented Systems Transport bus concerns. The kit contains header connectors that are installed to bypass Media Oriented Systems Transport bus modules. The bypass connector also contains a terminal for verifying Media Oriented Systems Transport control circuit voltages. Technician should review Media Oriented Systems Transport bus description and operation and Diagnostic Trouble Code U0028 diagnostic procedures.
PIC6075A
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that navigation system has inaccurate estimated time of arrival. This is a normal operating characteristic of the New Generation Infotainment system.
PIT5401B
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that radio is inoperative, loss of sound, or their display is blank. Technician will need to cycle power to the radio and retest. If the radio starts working advise the customer that we apologize for this inconvenience and that General Motors is working on a permanent solution for this concern. If the radio is still inoperative technician will need to test the power, ground, and circuit 5060 circuits. If no concern with power, ground, circuit 5060 or connections, replace the radio.
PIT5432
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have a Shudder, bounce, bucking from the rear of the truck while braking when towing a gooseneck or fifth wheel trailer. Technician will need to measure the actual truck and trailer weights, with the trailer loaded to the point that exhibits the condition. If any weight parameter is exceeded such as the Front Gross Axle Weight Rating, Rear Gross Axle Weight Rating, Gross Vehicle Weight Rating, or Gross Combined Weight Rating the load must be reduced before investigating further. If evaluation of the trailer?s brakes indicates trailer brake capability is adequate, adjust brake controller per the Trailer Gain Adjustment Procedure described in the Driving and Operating section of the Owner?s Manual and evaluate truck and trailer combination for braking shudder.
PIT5344B
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles with a CD player is inoperative. Technician should cycle power to the CD play and retest. If the CD player starts working advise the customer that we apologize for this inconvenience and that General Motors is working on a permanent solution for this concern. If the CD player is still inoperative technician will need to test the power and ground circuits. If no concern with power, ground, or connections, replace the Disc Player.
PIT5411C
Service Bulletin/Repair Instructions
This Preliminary Information communication advises the technician that the Human Machine Interface, Radio or Tuner, radio controls, Integrated Center Stack, display, and Media Disc Players are placed on restriction through the General Motors Technical Assistance Center. Dealer will need to contact General Motors Technical Assistance Center for further assistance.
PIP4949E
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have a hard start or a no start. Technician may find Diagnostic Trouble Code DTCs P0087, P0088, P0191 or P128E. Technician will need to follow all Service Information diagnose for the Diagnostic Trouble Code. If the current Service Information diagnostic has led to Fuel Injection Pump replacement, Fuel Pressure Regulator 1 must be inspected for magnetic metal debris. If there is a questionable amount of magnetic debris found on Pressure Regulator 1 remove the Fuel Rail Pressure Sensor and/or Fuel Pressure Regulator 2 to inspect for magnetic metal debris. If technician will need to replace all of the parts listed under the latest version of PIP4949 found in the Service Forms section of Global Connect if debris is found. Clean and flush all fuel chassis lines, filter pipes, and other engine mounted fuel system pipes not replaced. Also the fuel filter housing must be cleaned with a new fuel filter installed. Then the fuel tank and fuel sender must be cleaned and flushed.
PIT5378B
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that may have a radio display that flickers at first start up. Engineering is currently evaluating this concern.
PIT5384A
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that may have the OnStar wireless fidelity inoperative. Technician will need to contact General Motors Technical Assistance Center with a scan tool connect to the vehicle for further assistance.
PIT5430
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that may have an "Object Detection Unavailable" message on the radio display when shifting into reverse. Technician should reprogram the radio using Service Programming System with the latest software.
PI1360C
Service Bulletin/Repair Instructions
This preliminary informational bulletin provides diagnosis and repair information to correct a customer concern of alleged no park, vehicle rolls in park or park will not hold.
PIE0319A
Service Bulletin/Repair Instructions
This engineering information bulletin announces the end of need for information from the field regarding a fluid leak from front end of Allison transmission.
PIP5274C
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have a Malfunction Indicator Lamp. Technician may find Diagnostic Trouble Code P16F3 as a current or history code in the Transmission Control Module. Technician will need to insure that the Diagnostic Trouble Code P16F3 is set in the Transmission Control Module. If the Diagnostic Trouble Code is set in the Transmission Control Module Technician will need to contact General Motors Technical Assistance Center for further assistance.
PIT5236D
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have a Diagnostic Trouble Code B101D stored in Telematics Communication Interface Control Module. Technician will use Global Diagnostic System 2 to review the Firmware Over-the-Air version. If the Firmware Over-the-Air version on the scan tool equals 6708 the technician will need to contact General Motors Technical Assistance Center for further assistance. If the Firmware Over-the-Air version on the scan tool is lower than 6708 Dealer can order the part thought the Instrument Sales and Service website process.
09-00-89-002K
Service Bulletin/Repair Instructions
This informational bulletin provides information to dealership personnel on properly maintaining vehicles in dealer inventory.
PIT5401A
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have an inoperative radio. Technician may find Diagnostic Trouble Code U0184 stored in multiple modules. If the concern is present at the dealership technician will need to contact General Motors Technical Assistance Center for further assistance.
15-07-30-002
Service Bulletin/Repair Instructions
This technical bulletin provides repair information for transmission control module reprogramming to correct a customer concern for MIL illuminated with firm shifts, shudder, engine RPM flare and DTCs P0606, P16F3 or P2818 set.
PIP5130F
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician how to diagnose and repair a vehicle with an engine that runs with an intermittent crank no start with a Diagnostic Trouble Code P0011 or P00C6 current or history. The Camshaft Position Actuator Solenoid Valve may be sticking or binding causing the valve timing to be retarded. Dealer will need to cycle the Camshaft Position Actuator Solenoid Valve by energizing it using Global Diagnostic System 2.
PIP5274B
Service Bulletin/Repair Instructions
This Preliminary Information communication advises the technician to call General Motors Technical Assistance Center if the customer has a malfunction indicator lamp on and there is a diagnostic trouble code P16F3 set in the transmission control module.
PI1091A
Service Bulletin/Repair Instructions
This preliminary informational bulletin provides repair information to correct a customer concern of warm air exhausting from driver and/or passenger front seat back into 2nd row seating area causing occupant discomfort.
PIT5245B
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that the blower motor may be noisy or vibrate when running. This concern will only occur when the temperatures is below 32 degrees Fahrenheit and if the blower motor is removed while still cold, ice may be found on the blower motor cage. This concern could be caused by water leaking or snow ingestion into the Heater-Vent-Air Conditioning case. Technician is to perform normal water testing diagnostics while the Heater-Vent-Air Conditioning is running, looking for water leaking past the plenum cover. If water is leaking past the cover remove the cover and install a 12x12 snow resistant screen to the fresh air intake. Reseal and install the plenum cover cap using Kent air dry sealer or equivalent.
PI1360B
Service Bulletin/Repair Instructions
This preliminary informational bulletin provides diagnosis and repair information to correct a customer concern of alleged no park, vehicle rolls in park or park will not hold.
PIP5298
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician for a Service Engine Soon light with a Diagnostic Trouble code P0300 set. There may be a rough running engine associated with this concern. If service information diagnostics have been completed and there is still no trouble found, the technician is to inspect for a possible terminal tension concern on the ignition coil power feed for the cause of the rough running engine and or the P0300. For the Service Engine Soon light or traction control lamp concern check the X2 connector of the under hood fuse block for poor pin retention.
00-06-01-026F
Service Bulletin/Repair Instructions
This informational bulletin provides information to technicians regarding intake manifold inspection/replacement after severe internal engine damage.
03-08-46-004P
Service Bulletin/Repair Instructions
This informational bulletin communicates part restriction and ordering process information for OnStar®Vehicle Communication Interface Modules (VCIM) (GMNA Only).
PIT5365C
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician on how the radio display gets the air ambient temperature. On 1500 series trucks and all sport utility vehicle with regular production option code IO3 radio the ambient air temperature sensor is hard wired to the engine control module and then the signal goes on high speed local area network to the body control module from there on low speed local area network to the radio. On 1500 series trucks and all sport utility vehicle with regular production option code IO4, IO5, or IO6 the ambient air temperature sensor is hard wired to the engine control module and then the signal goes on high speed local area network to the body control module from there on low speed local area network to the radio then Most 50 Bus to the Human Machine Interface. On 2500/3500 series trucks production option code IO3 radio the ambient air temperature sensor is hard wired to the instrument panel cluster and then the signal goes on low speed local area network to the radio. On 2500/3500 series trucks production option code IO4, IO5, or IO6 radio the ambient air temperature sensor is hard wired to the instrument panel cluster and then the signal goes on low speed local area network to the radio then Most 50 Bus to the Human Machine Interface.
PI1318B
Service Bulletin/Repair Instructions
This preliminary informational bulletin provides repair information on instrument cluster reprogramming to correct a customer concern of analog gauges and/or cluster display inoperative at startup, or cluster display/analog gauges/backlighting iInoperative intermittently, or speedometer analog gauge operates in opposite direction.
PIT5418
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician for vehicles with a black bar while on the Bluetooth audio streaming screen. This concern is a normal operating characteristic of the vehicle and no repairs should be made.
15-08-44-001A
Service Bulletin/Repair Instructions
This informational bulletin provides information on a GM of Canada OnStar® cellular communication upgrade.
15-08-44-001B
Service Bulletin/Repair Instructions
This informational bulletin provides information on a GM of Canada OnStar® cellular communication upgrade.
PIE0337
Service Bulletin/Repair Instructions
This engineering information bulletin is requesting information from dealers on a customer concern that one or more key transmitter(s) inoperative or lost memory.
PIP5294
Service Bulletin/Repair Instructions
This Preliminary Information communication advises the technician to check the oil pan if there is a Service Engine Soon light on with a diagnostic trouble code of P0521 or P06DD. Technician is to remove the oil filter and look for a cast over passage on the inner ring of the oil filter housing. If cast over is found on the oil passage replace the oil pan.
PIT5076E
Service Bulletin/Repair Instructions
This Preliminary Information communication advises the technician to insure that global diagnostic service 2 diagnostic packages are up to date prior to learning the steering angle sensor for a diagnostic trouble code C710 symptom code 71 set in the electronic brake control module or the power steering control module. When rechecking for diagnostic trouble codes a U0074 U0077, U0180D, U01293, U0126, U0125, C0186, C0196, or C0287 are set and will not clear diagnose the Chassis bus. If no fault is found in the chassis bus check for an multiple diagnostic interface to data link connector issue. Technician is to try a different multiple diagnostic interface cable and attempt the steering angle sensor learn again following service information instruction then try to clear the codes again.
PI1393A
Service Bulletin/Repair Instructions
This preliminary informational bulletin provides repair information for a customer concern of Malfunction Indicator Lamp (MIL) on, and technician finding DTC P0741: Torque Converter Clutch Stuck Off set.
PIC6095
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician on how to tell the difference between the integrated center stack, the radio, the human machine interface, and the vehicle communication interface module. There are pictures of all the individual modules for identification purposes.
PIP5293
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician when the customer complaint on a noise from the transmission when the engine starts. The noise may be a clunk with a bump sensation. This condition may be caused by turning the engine off and then quickly restarting it. The transmission control module doesn?t have adequate time to power down and the 1-2-7-8-R along with the 1-2-3-4-5-R clutches will apply at maximum line pressure causing this concern. This is considered normal operation if the transmission control module is not allowed to power down before restarting the engine. The transmission control module needs the transmission to be placed in park the ignition turned off and the door opened and closed. After closing the door the transmission control module requires 2 minutes before the engine should be restarted. If the concern is present and duplicated after following the power down procedure the General Motors Technical Assistance Center for further direction.
PIE0336
Service Bulletin/Repair Instructions
This engineering information bulletin is requesting information from dealers on a customer concern of no forward or reverse, transmission slips or low line pressure.
PIP5016A
Service Bulletin/Repair Instructions
This Preliminary Information communication provides additional information to the technician when replacing the Duramax Diesel head gasket. This is a supplement to procedure found in Service Information. The left and right cylinder head gaskets are not interchangeable and will block oil and coolant passages if installed incorrectly resulting in severe damage to the engine. Technician is not use any power sanding devices, wire brush or wheel as well as any chemical cleaning agents to clean the gasket surface. Leave the gaskets in the package until the surfaces are ready to install them. Do not set the gaskets on workbenches or tool boxes to avoid introduction of foreign debris. The cylinder head surface is not to be machined measure the head for warpage with a straight edge and feeler gauge replacing the head with warpage in excess of .1 millimeter. All M12 head bolts must be replaced however the M8 bolts can be reused. Install 2 head bolts secured at minimal torque to minimize the chance of introducing foreign material. Use a paint pen on the M12 bolts marking the head of each bolt indicating which of the 4 torque steps have been completed to prevent missing a step or doing a step twice.
PIT5313C
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have paint peeling from the anti-chip area. Technician should test another panel on a clean surface above room temperature. Technician will use a 2 inch wide piece of masking tape to the body, and pull upward quickly. If the paint flakes or peels away, the panel in question should be repaired.
PIT5409
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician on how to tell vehicles built with text messaging and vehicles that are not. The text messaging feature was not available at the start of production on the sport utility vehicle or heavy duty truck. The option was added mid-cycle production. These utility and heavy duty pickup models must have regular production option code AVF to have the text messaging feature. There is no upgrade available to add text messaging to a vehicle that was built without it.
PIT5412
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician of the snow plow headlamps inoperative after switching from the factory headlamps to the snowplow headlamps. There may be a diagnostic trouble code B2575 and or a B2699 set in the body control module. Technician is to refer to the latest version of the General Motors up-fitter integration bulletin 116 for additional information these circuits.
02-06-01-027C
Service Bulletin/Repair Instructions
This informational bulletin provides technicians with information to help educate them on the many various combinations of engines, interfacing equipment and vehicle usage which may cause higher than expected oil consumption.
14-07-30-001D
Service Bulletin/Repair Instructions
This informational bulletin provides technicians with information on transmission adaptive functions and correcting low mileage harsh shifts.
PI1459
Service Bulletin/Repair Instructions
This preliminary informational bulletin provides repair information to correct a customer concern of MIL illuminated with Engine Power is Reduced message displayed after cold start. Technician may find DTC P16F3 set in history.
PI1476
Service Bulletin/Repair Instructions
This preliminary informational bulletin provides information to correct a customer concern of a metallic slap or ping noise when the engine is running, in Park or Neutral gear, or if accelerator pedal is snapped quickly.
PIP5288
Service Bulletin/Repair Instructions
This Preliminary Information communication advises the technician to check for an engine build code of K and the dates between 15005 and 15117, the customer concern is an engine oil leak at the oil filter location of the oil pan. A loose oil filter adapter is found to be the cause of the concern, tighten it to 55 newton meters or 40 foot pounds. It is also advised to clean any residual oil from the oil pan area.
PIT5279B
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician for vehicles that exhibit a driver?s power memory seat and power adjustable pedals inoperative. Look for poor terminal tension at the left instrument panel fuse block connector X1 terminals 27 and 28. If poor retention is found in these terminals replace them with terminated lead part number 19301761.
PIT5408
Service Bulletin/Repair Instructions
This Preliminary Information communication advises the technician that some vehicles the haptic seat motors can be felt in the seat. Technician will access both haptic seat motors and rotate the motors flat, and then reinstall them back into the seat cushion. This will help improve the comfort of the seat cushion.
PIT5231C
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that may have a blank radio display. Technician may find a Diagnostic Trouble Code U150F stored in the Radio / Heater-Vent-Air Conditioning controls. Technician will verify if the correct display is installed. If the Diagnostic Trouble Code is current inspect the circuit form end to end.
PIT5377A
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician on the steps needed to diagnose and repair vehicles that may have uneven brake pad wear. Technician will need to contact General Motors Technical Assistance Center for further assistance.
PIT5405
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician for a reduced power message, steering assist, engine stall or the instrument panel, radio, and or Heater-Vent-Air Conditioning go blank with multiple diagnostic trouble codes. If any of the following diagnostic trouble codes U0073, U0078, U0029, U0028, U0415, U0140, U0126, U0121, U0101, U0100, C0544, U1510, U0073, B127B, B2605, B3600,C0800, U0428, and U0452 set in the vehicle. Check the body control module ground at the G218 location. The front dash insulator mat may be trapped between the ground eyelet and the body stud. Remove the round nut and eyelet and cut the front dash insulator mat away from the ground stud so it no longer interferes with the ground stud and reinstall the eyelet and ground nut.
PIP5286
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician for a vehicle setting both a P2635 and P018B diagnostic trouble codes. The following steps may help to determine if this is caused by a fuel pressure sensor not reading the low end of the pressure range. Technician is to make sure the engine is cold and install the Multiple Diagnostic Interface along with Global Diagnostic System 2. Navigate to fuel system depressurize and at engine idle depressurize the fuel system. The fuel pressure sensor value should drop to 0 and the engine will stall. If a sensor is causing this concern the suspected sensor will not drop to 0 the engine will stall however the sensor will still read 30 to 40 pounds per square inch.
PIT5401
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician for vehicles with the radio inoperative. The technician may find no communication with the radio and a diagnostic trouble code U0184 set in other modules. Technician is to call General Motors Technical Assistance Center for direction before attempting to diagnose or repair this concern.
PIT5403
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician with the steps to diagnosis and repair vehicles with various handling, vehicle dynamics concerns, noises from the suspension or underbody, or issues related to damaged suspension components. Before any in-depth diagnostics are performed, be aware that various issues could occur if the vehicle has been modified and inform the customer the conditions noted may not be covered under warranty. Technician will inspect for installed aftermarket suspension components. Also inspect for improperly adjusted torsion bars.
PI1469
Service Bulletin/Repair Instructions
This preliminary informational bulletin provides repair information to correct a customer concern of Service Air Bag message displayed in Driver Information Center (DIC), and technician finding DTC B0014, B0021 or B001E set, with Symptom Code :04 or 0D.
PI1471
Service Bulletin/Repair Instructions
This preliminary informational bulletin provides dealership personnel with Information on Diesel Exhaust Fluid (DEF) filling instructions at delivery to the customer.
PIP5141H
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician on the steps to diagnose and repair vehicles that may have a Diagnostic Trouble Code P06DD with no drivability concerns. Technician will use Service Information document number 3269210 to repair the vehicle.
PIP5200F
Service Bulletin/Repair Instructions
This Preliminary Information communication advises the technician that the 8L90 8 Speed Automatic Transmission is on exchange through General Motors Product Quality Center. Dealer will need to contact the General Motors Product Quality Center for further assistance.
PIT5383A
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have various Heater-Vent-Air Conditioning issues. Technician should use Tis2Web to reprogram the Heater-Vent-Air Conditioning control module.
PI0091B
Service Bulletin/Repair Instructions
This preliminary informational bulletin provides repair information to correct a customer concern of Iitermittently key will not rotate in door or ignition lock cylinder.
PIP5250F
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that may have a Service 4WD message on the Driver Information Center when operated below 10 degrees Fahrenheit (-12 Celsius). Technician may find C0398 or C0326 stored in the Transfer Case Control Module. For vehicles with Regular Production Option Code NQH and NQ6 and only setting Diagnostic Trouble Codes C0398 or C0398 and C0326 the replacement of the actuator motor will correct the concern. Dealer will need to contact General Motors Product Quality Center for further assistance. For vehicles with Regular Production Option Code NQH and NQ6 with other transfer case Diagnostic Trouble Codes. If the vehicle had a Diagnostic Trouble Code C0398 in the transfer case control module stored with any other codes such as C0392, C0396, C0306 or other codes related to rotational position sensor or actuator position sensor it is likely that is causing a C0398 to set and replacement of the actuator will likely not repair the vehicle. For vehicles with Regular Production Option Code NP0 and only have a Diagnostic Trouble Code C0398 stored in the transfer case control module, the technician should insure the transfer case control module calibrations are up-to-date in Tis2Web.
02-08-42-001H
Service Bulletin/Repair Instructions
This informational bulletin provides information to assist dealership personnel with the identification of vehicle headlamp, tail lamp, license lamp or fog/driving lamp damage that are not considered warrantable.
11-08-49-001O
Service Bulletin/Repair Instructions
This technical bulletin provides repair procedure information to correct a customer concern of Transport Mode On message displayed in Driver Information Center (DIC) and/or battery light is flashing.
15-00-89-004
Service Bulletin/Repair Instructions
This informational bulletin provides technicians with information to help identify the differences between what is considered a fluid leak, and what is considered seepage.
PIC5839C
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that may have a clock that is slow to update while driving when the clock auto set feature enabled. Dealer should communicate to the customer this condition is a normal operating characteristic of their vehicle.
PIT5306B
Service Bulletin/Repair Instructions
This Preliminary Information communication advises the technician that effective July 28, 2014, the Instrument Panel Cluster will be placed on restriction. Dealer will need to contact General Motors Technical Assistance Center for further assistance.
PI1374D
Service Bulletin/Repair Instructions
This preliminary informational bulletin provides radio programming information to correct customer concerns about no XM audio or time shift, radio lock-up, slow response, vertical line between clock and temperature, poor FM reception (Truck Only).
PIP5021F
Service Bulletin/Repair Instructions
This Preliminary Information communication advises the technician that the Allison 6 Speed Automatic Transmission Assembly Regular Production Option Code (MW7) have been placed on restriction through General Motors Product Quality Center. Dealer will need to contact General Motors Product Quality Center for further assistance.
PIP5141G
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician on the steps to diagnose and repair vehicles that may have a Diagnostic Trouble Code P06DD with no drivability concerns. Technician will check for other Diagnostic Trouble Codes. If P06DA, P06DB, and P06DC are not set with the P06DD technician should use the scan tool to gather information for General Motors Technical Assistance Center. Technician will need to bring the engine to 214 Fahrenheit or 100 Celsius. After the engine is up to temperature the oil pressure at idle should be recorded. Then run the engine at 1100 revolutions per minute for 45 seconds and record the oil pressure. Then run the engine at 3500 revolutions per minute for 45 seconds and record the oil pressure. Technician will now need to run the engine at 1400 revolutions per minute using Global Diagnostic System 2 command the oil control valve on and off 10 times on the 11th time record the reading on and off. Technician will now need to run the engine at 2500 revolutions per minute using Global Diagnostic System 2 command the oil control valve on and off 10 times on the 11th time record the reading on and off. Also record if any repairs were made previously for this concern. Technician will now call General Motors Technical Assistance Center with the findings of the test.
PIC5910C
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have a Diagnostic Trouble Code B124B sym 04 in the HMI module. Technician should check the USB port operations if no issue found it should be considered a false code and no components should be replaced. If the USB port is inoperative technician should follow published Service Information diagnosis for Auxiliary Audio Input Malfunction.
PIC6085
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that are unable to access XM Weather. If the system responds by highlighting the XM Weather Icon but it does not enter the application technician should replace the Human Machine Interface module for this concern.
PIT5362A
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician the steps to diagnose and repair vehicles with visible water leak or signs of water intrusion from the antenna base, red OnStar LED, unable to connect to OnStar, OnStar unable to locate the vehicle, OnStar has inaccurate global positioning system location, no global positioning system on the navigation radio display, and inaccurate global positioning system location on the navigation radio display. Technician may find Diagnostic Trouble Codes B2462-02, B2462-04, B2470-02, B2470-04, B125C-01, B125C-02, or B125C-04. Technician should replace the high efficiency antenna with the latest part number in the catalog.
PI0345F
Service Bulletin/Repair Instructions
This preliminary informational bulletin provides inspection and repair information to correct a customer concern of XM/Cellular Mobile Phone/OnStar Antenna looseness or damage, XM/Cellular/OnStar reception performance degraded, rattle/flutter/squeak noise, wind noise/whistle at highway speeds, water leak on headliner at sunvisor.
12-06-04-002D
Service Bulletin/Repair Instructions
This informational bulletin provides information to technicians on exhaust fluid range, exhaust fluid quality poor, service exhaust fluid system or Service Emission System Driver Information Center (DIC) messages.
PI1374C
Service Bulletin/Repair Instructions
This preliminary informational bulletin provides radio programming information to correct customer concerns about no XM audio or time shift, radio lock-up, slow response, vertical line between clock and temperature, poor FM reception (truck only).
PI1375C
Service Bulletin/Repair Instructions
This preliminary informational bulletin provides reprpgramming information to correct a customer concern of blank display, NAV screen audio content is unavailable via speech recognition, display screen is stuck on incoming call view after phone call finished, rear view camera display blank, USB Issues/Bluetooth/Favorite Bar/Voice, iPod unable to detect via USB, recognition concerns, XM speech recognition inoperative, traffic messages, clock display.
PIP5021E
Service Bulletin/Repair Instructions
This Preliminary Information communication advises the technician that the Allison 6 Speed Automatic Transmission Assembly (RPO MW7) has been placed on restriction through General Motors Product Quality Center. Dealer will need to contact General Motors Product Quality Center for further assistance.
PIT5375A
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that may have a Service Engine Soon Malfunction Indicator Lamp dimly illuminated while the engine is running. Technician will need to replace the Instrument Panel Cluster with the update part number.
PIT5398
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that may have the rear vision camera system displaying "Rear Park Assist Symbols Unavailable" and the steering grid lines displayed do not show. Dealer will need to communicate to the customer that we apologize for this inconvenience and that General Motors is working on a solution for this concern.
PIP5282
Service Bulletin/Repair Instructions
This Preliminary Information communication advises the technician about the calculation and operation of the engine oil life monitor. The monitor calculates the percent of oil life remaining, based on 3 pathways. The first pathway for oil life calculation is engine revolutions. The second pathway for oil life calculation is the mileage form the last rest for all General Motors powertrains except the Volt. The third pathway for oil life calculation is the amount of time the oil is in the engine. The Volt uses a 2 year timer instead of 1 year. It also uses the engine revolution counter. It does not use the mileage pathway to count down.
PIT5231B
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that may have a blank radio display. Technician may find a Diagnostic Trouble Code U150F stored in the Radio / Heater-Vent-Air Conditioning controls. Technician will verify if the correct display is installed. If the Diagnostic Trouble Code is current inspect the circuit form end to end.
PIP4786A
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that may have low oil pressure message. Technician may also find a Diagnostic Trouble Code P0521 in the Engine Control Module. Technician should follow all published Service Information diagnosis. When using a scan tool if the oil pressure is low but the oil pressure at the oil filter housing is correct, technician should inspect the Valve Lifter Oil Filter for debris/sludge that could be restricting oil flow to the oil pressure sensor. Technician should remove the Valve Lifter Oil Filter and clean it. If the Valve Lifter Oil Filter cannot be cleaned replace it.
PIP5279
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that may have Service Engine Soon Malfunction Indicator Lamp. Technician may find Diagnostic Trouble Codes P0089, P127C, P127D, P0192, P0193, P228C, P228D, and P006C. Technician should follow published Service Information diagnostics for the Diagnostic Trouble Codes that are stored. If Service Information does not lead to a repair for the concern, the fuel rail pressure sensor should be replaced.
PIP5281
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that may have a repeat harsh shift, slip or flare concern. Technician should insure the Transmission Control Module has the latest calibration installed. Technician will confirm the transmission service fast learns and drive learn procedures listed in the latest version of bulletin 14-07-30-001. If the concern is still present technician will need to contact General Motors Technical Assistance Center for further assistance.
15-06-04-002
Service Bulletin/Repair Instructions
This technical bulletin provides repair information to correct a customer concern of Malfunction Indicator Lamp (MIL) illuminated, fuel tank hard to fill, and technicians finding one or more DTCs: P0442, P0446, P0455 or P0449 set.
PIP5213B
Service Bulletin/Repair Instructions
This Preliminary Information communication advises the technician that the LCT1000 6 Speed Allison automatic transmission is on restriction through General Motors Product Quality Center. Dealer will need to contact General Motors Product Quality Center for further assistance.
PIT5411B
Service Bulletin/Repair Instructions
This Preliminary Information communication advises the technician that the Human Machine Interface, Radio or Tuner, radio controls, Integrated Center Stack, display, and Media Disc Players are placed on restriction through the General Motors Technical Assistance Center. Dealer will need to contact General Motors Technical Assistance Center for further assistance.
PIT3227K
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that may have slack in one of the tailgate cables. Technician should not replace any parts for this concern. Please communicate to the customer this condition is a normal operating characteristic of their vehicle.
05-08-46-009D
Service Bulletin/Repair Instructions
This informational bulletin adds the 2014 and 2015 model years to information of a language change for OnStar System (U.S. and Canada only).
PI1454
Service Bulletin/Repair Instructions
This preliminary informational bulletin provides repair information for a customer concern of intermittent clicking/rubbing noise when side door glass is moving up or down at cold temperatures.
PIT5285A
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that may have a radio display does not always return to the previous call/source screen when a Bluetooth call has ended and/or that the call timer may continue to flash and increment. The call/source screen staying displayed is a normal operating characteristic and cannot be changed. Technician should updated the Human Machine Interface to prevent the call timer from flashing and incrementing after the call has ended.
PIT5393
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that may have battery draw complaint. Technician should not replace the Instrument Panel Cluster for this concern. Technician should test the battery on the vehicle before performing any diagnostics. Low voltage can be caused by a number of reasons discharged battery, battery cable connections, infrequent usage, extended storage, short trip driving, extended key on accessory usage with the engine off, charging issues, and aftermarket electrical accessories.
PI1450
Service Bulletin/Repair Instructions
This preliminary informational bulletin provides repair information for a customer concern on a snap, pop, click, tick or clunk noise, typically on a launch after a stop.
PIC5161E
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that the radio can be turned on after turning the ignition off and opening the driver?s door. The radio can then be turned back on after the vehicle's Retained Accessory Power has been canceled by simply pressing the power button on the radio. This is a normal characteristic of the key off operation.
12-07-30-001E
Service Bulletin/Repair Instructions
This informational bulletin provides information on the Product Quality Center (PQC) assembly replacement process for Service Agents not required to contact PQC prior to assembly replacement.
PIT5389
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicle that may have an OnStar system that has progression tones when pressing the blue or red button. Technician will need to call General Motors Technical Assistance Center with the scan tool data from the OnStar system.
PIT5391
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician on how to diagnose and repair vehicles that have a no crank or a start and then immediate stall, Service Engine Soon Malfunction Indicator lamp may not be on when the ignition is in the run position. Technician may find Diagnostic Trouble Codes P0513 and or P262B may also be set. Technician will pulled the driver sill plate and inspect the wiring for damaged or corroded circuits. Technician will repair any damaged or corroded circuits.
PI1449
Service Bulletin/Repair Instructions
This preliminary informational bulletin provides repair information for a customer concern of Malfunction Indicator Lamp (MIL) illuminated with technician finding DTCs P24C4, P2493, P2495 and P06A3 present.
PIT5236C
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicle that may OnStar inoperative and Navigation/GPS/Compass issues. Technician may find Diagnostic Trouble Codes B101D sym 3C and or F0. Technician will gather data using a scan tool and contact General Motors Technical Assistance Center for further assistance. After approval technician will replace the OnStar module.
PIT5365B
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician on how the radio display gets the air ambient temperature. On 1500 series trucks and all sport utility vehicle with regular production option code IO3 radio the ambient air temperature sensor is hard wired to the engine control module and then the signal goes on high speed local area network to the body control module from there on low speed local area network to the radio. On 1500 series trucks and all sport utility vehicle with regular production option code IO4, IO5, or IO6 the ambient air temperature sensor is hard wired to the engine control module and then the signal goes on high speed local area network to the body control module from there on low speed local area network to the radio then Most 50 Bus to the Human Machine Interface. On 2500/3500 series trucks production option code IO3 radio the ambient air temperature sensor is hard wired to the instrument panel cluster and then the signal goes on low speed local area network to the radio. On 2500/3500 series trucks production option code IO4, IO5, or IO6 radio the ambient air temperature sensor is hard wired to the instrument panel cluster and then the signal goes on low speed local area network to the radio then Most 50 Bus to the Human Machine Interface.
13-00-89-008A
Service Bulletin/Repair Instructions
This informational bulletin communicates GM wiring repair strategy information.
PI1440
Service Bulletin/Repair Instructions
This preliminary informational bulletin provides technicians with diagnostic tips for a customer concern of odor emanating from HVAC system.
PIP5200E
Service Bulletin/Repair Instructions
This Preliminary Information communication advises the technician that the 8L90 8 Speed Automatic Transmission is on exchange through General Motors Product Quality Center. Dealer will need to contact General Motors Product Quality Center for further assistance.
PIT5384
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that may have the OnStar wireless fidelity inoperative. Technician will need to contact General Motors Technical Assistance Center with a scan tool connect to the vehicle for further assistance.
PIT5383
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles with various Heater-Vent-Air Conditioning concerns. Technician will need to reprogram HVAC Control Module with the updated calibration available in TIS2WEB starting on 1/17/2015.
PIP5133D
Service Bulletin/Repair Instructions
This Preliminary Information communication advises the technician that the part restriction has ended on the 6.6L Duramax Diesel Engine Fuel Injection Pump Part numbers 12645102, 12658095 and 12661059.
09-00-89-016D
Service Bulletin/Repair Instructions
This warranty administration bulletin provides retail and wholesale service personnel with the policies and the warranty claims submission procedures that support Labor Operation 0600014 ? Suspected Tampering or Vehicle Modifications.
PI1438
Service Bulletin/Repair Instructions
This preliminary informational bulletin provides diagnostic tips for a customer concern of Malfunction Indicator Lamp (MIL) intermittently illuminated, and technicians finding DTCs P013B, P013D, P167E, P0171 or P0174 set.
12-06-01-008B
Service Bulletin/Repair Instructions
This informational bulletin provides dealership personnel information on unscheduled supplemental services (including flushing services and additives) and proper use of GM simplified maintenance schedules (Canada only).
PIT5293A
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicle that may have a the Heater-Vent-Air Conditioning turning unwanted at start up after it was put in the off position before the vehicle was keyed off. This is normal operation when the vehicle is equipped with Regular Production Option Code C67 Manual Heater-Vent-Air Conditioning.
PIT5374A
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles with poor headlight performance when driving in very dark rural areas. Technician should perform normal diagnostics first. If no issue found or the customer is still has complaint the Body Control Module for vehicles built before 12/23/14 at Flint Assembly (11th Vehicle Identification Number Digit "F"), 1/13/15 at Silao Assembly (11th Vehicle Identification Number Digit "G") or 1/16/15 at Ft. Wayne Assembly (11th Vehicle Identification Number Digit "Z"). Technician should replace both headlights with part number 23342527. After the headlights are replaced a headlamp aiming procedure should be performed.
PIT5378
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicle that may have a radio display flickers momentarily when first starting the vehicle. Dealer should communicate to the customer that we apologize for this inconvenience and that General Motors is currently evaluating this concern.
PIT5380
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicle that may have a front driver's or passenger's seat back may lean or be turned outward. Technician will need to remove the seat bottom trim cover and reinstall it completely and squarely to the cushion to correct the concern.
15-00-90-001
Service Bulletin/Repair Instructions
This informational bulletin provides technicians with diagnostic tips for preventing oil leaks after changing oil and filter.
PI1435
Service Bulletin/Repair Instructions
This preliminary informational bulletin provides technicians a diagnostic tip for BCM DTC B101D SYM F0 set with no other symptoms.
PIT5377
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicle with low miles that may have uneven front brake wear. Technician may find an inner pad worn out more than the outside. Technician will need to call General Motors Technical Assistance Center for further assistance.
02-07-30-029X
Service Bulletin/Repair Instructions
This informational bulletin provides information on the PQC assembly replacement process - for dealers required to contact PQC prior to replacing an assembly (U.S. and Canada only).
PI1268A
Service Bulletin/Repair Instructions
This preliminary informational bulletin provides repair information for a customer concern of dome lamps flash/flicker on and off when operating brake pedal or turn signal.
PIC6075
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that navigation system has inaccurate estimated time of arrival. This is a normal operating characteristic of the New Generation Infotainment system.
PIP5007E
Service Bulletin/Repair Instructions
This Preliminary Information communication advises the technician that vehicles with engine Regular Production Option Code LGH or LML may have an Exhaust Fluid Quality Poor message displayed on the Driver Information Center. Technician will need to complete the current Service Information diagnostic for any current Diagnostic Trouble Codes or symptoms found. If an Exhaust Fluid Quality Poor message is displayed with a specific Diagnostic Trouble Code, use that specific Service Information diagnostic, and repair the vehicle as necessary. If the dealer has found an Exhaust Fluid Quality Poor message with no Diagnostic Trouble Code, diagnose the condition using the current Service Information diagnosis for Diagnostic Trouble Code P20EE / P207F (P2BAD for 2012 and newer model years). After making repairs use the Service Information Document titled "Reductant Fluid Quality Test (With or without Diagnostic Trouble Codess)" to evaluate and clear the Exhaust Fluid Quality Poor Driver Information Center message.
PIP5250C
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that may have a Service 4WD message on the Driver Information Center when operated below 10 degrees Fahrenheit (-12 Celsius). Technician may find C0398 or C0326 stored in the Transfer Case Control Module. For vehicles with Regular Production Option Code NQH and NQ6 and only setting Diagnostic Trouble Codes C0398 or C0398 and C0326 the replacement of the actuator motor will correct the concern. Dealer will need to contact General Motors Product Quality Center for further assistance.
PIP5274
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that may have Malfunction Indicator Lamp. Technician may find a Diagnostic Trouble Code P16F3 current or history in the Transmission Control Module. Technician should verify that the Diagnostic Trouble Code P16F3 is set in the Transmission Control Module. If the Diagnostic Trouble Code is set in the Transmission Control Module technician will need to contact General Motors Technical Assistance Center for further assistance.
PIT5411A
Service Bulletin/Repair Instructions
This Preliminary Information communication advises the technician that the Human Machine Interface, Radio or Tuner, radio controls, Integrated Center Stack, display, and Media Disc Players are placed on restriction through the General Motors Technical Assistance Center. Dealer will need to contact General Motors Technical Assistance Center for further assistance.
14-00-89-004A
Service Bulletin/Repair Instructions
This informational bulletin provides information for fleet vehicles which details the proper configurations for the ignition key, fob, key tags and key rings.
PI0020D
Service Bulletin/Repair Instructions
This preliminary informational bulletin provides technicians with information on the normal condition of white, milky or cloudy appearance of front differential fluid.
PIP5259C
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles with a Service Engine Soon Malfunction Indicator Lamp on and a misfire or a tick noise. Technician may find a Diagnostic Trouble Code P0300 set. If Service Information diagnosis does not isolate the cause of this concern inspect the valve operation. If the valve or valves are not moving the replace the Active Fuel Management lifters and guide on the bank with the concern and the Valve Lifter Oil Assembly.
PI02003D
Service Bulletin/Repair Instructions
This preliminary informational bulletin provides technicians a recommendation for when they are performing a front end alignment and find an alignment dowel pin missing .
PIC6073
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about the Media Oriented Systems Transport Bus Diagnostic Tool Kit (EL-51578) has been released to help diagnose any of the Media Oriented Systems Transport bus concerns. The kit contains header connectors that are installed to bypass Media Oriented Systems Transport bus modules. The bypass connector also contains a terminal for verifying Media Oriented Systems Transport control circuit voltages. Technician should review Media Oriented Systems Transport bus description and operation and Diagnostic Trouble Code U0028 diagnostic procedures.
PIT5233B
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that may have hard or unable to rotate ignition key concern. When the concern is present the steering wheel will need to be rotated in either direction to alleviate the pressure between the steering column lock pin and lock plate. Please communicate to the customer this condition is a normal operating characteristic of their vehicle.
PIT5375
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that may have a dimly illuminated Service Engine Soon Malfunction Indicator Lamp when the engine is running. Please communicate to the customer that we apologize for this inconvenience and that General Motors is working on a solution for this concern.
15-00-89-003
Service Bulletin/Repair Instructions
This informational bulletin provides information on dealer reimbursement procedures for Customer Assistance Center (CAC) Tier 1 and Tier 2 empowerment tools: diagnostic fee, short term rental, and up-front towing (U.S. only).
PIT5374
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles with poor headlight performance when driving in very dark rural areas. Technician should perform normal diagnostics first. If no issue found or the customer is still has complaint the Body Control Module for vehicles built before 12/23/14 at Flint Assembly (11th Vehicle Identification Number Digit "F"), 1/13/15 at Silao Assembly (11th Vehicle Identification Number Digit "G") or 1/16/15 at Ft. Wayne Assembly (11th Vehicle Identification Number Digit "Z"). Technician should replace both headlights with part number 23342527. After the headlights are replaced a headlamp aiming procedure should be performed.
PIC6070A
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that the Navigation radio does not have a global positioning system location but OnStar is able to accurately locate the vehicle. Technician should check the installation of the COAX cables to be router correctly. Technician will gain access to the Radio or Human Machine Interface depending on the vehicle build. Install the EL-49903 test antenna to the Radio HMI and evaluate the operation. If the GPS signal is restored, inspect for incorrect coax routing as described above and if found, reroute the cable so it does not bypass the splitter.
PIP5250B
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that may have Service 4WD message in the Driver Information Center. During inspection technician may find Diagnostic Trouble Code C0398 or C0326 stored in the Transfer Case Control Module. If the vehicle has Regular Production Option Code NP0 and only has diagnostic trouble code C0398 stored in the Transfer Case Control Module, then use Service Programming System to update the Transfer Case Control Module. When working with vehicles equipped NHQ and NQ6 and setting Diagnostic Trouble Code C0398 when operated in areas where the ambient temperature is below 32 Fahrenheit (0 Celsius) use Global Diagnostic System 2 to review the freeze frame failure records, record all findings and Diagnostic Trouble Codes then clear the DTCs and data. Technician will need to operate the vehicle in all ranges and ensure that no Diagnostic Trouble Codes reset. If the vehicle had a Diagnostic Trouble Code C0398 in the Transfer Case Control Module stored with any other Diagnostic Trouble Code such as C0392, C0396, C0306 or other codes related to rotational position sensor or actuator position sensor it is likely that is causing a C0398 to set and replacement of the actuator will likely not repair the vehicle. If no Diagnostic Trouble Codes reset and C0398 was set without other rotational position sensor, or actuator position sensor Diagnostic Trouble Codes then replace the actuator motor with part number 23355888. Dealer will need to contact General Motors Product Quality Center for further assistance.
05-06-04-060A
Service Bulletin/Repair Instructions
This informational bulletin communicates Information to technicians on control module Diagnostic Trouble Code(s) (DTC)(s) P0601, P0602, P0603, P0604, P0606, P062F, P06F3, P1621 which can be shared in multiple modules.
11-08-49-001N
Service Bulletin/Repair Instructions
This technical bulletin is a revision for 11-08-49-001M to update the Condition.
PIP5259B
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that may have a Service Engine Soon Malfunction Indicator Lamp on, a tick noise, and engine misfire. Technician may find diagnostic trouble code P0300 stored. If published Service Information diagnostics do not lead to a repair gain access to the valves for inspection. If the vales are not moving replace the Active Fuel Management lifters and guide on the bank with the concern and the oil pan assembly.
PI1238C
Service Bulletin/Repair Instructions
This preliminary informational bulletin provides radio programming information to correct customer concerns about no XM on start-up when manually tuned and/or using voice recognition, no radio wake-up, rear view camera and OnStar handsfree calling issues, favorite stations stored twice and/or disappear.
PIC6070
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that the Navigation radio does not have a global positioning system location but OnStar is able to accurately locate the vehicle. Technician should check the installation of the COAX cables to be router correctly. Technician will gain access to the Radio or Human Machine Interface depending on the vehicle build. Install the EL-50334 test antenna to the Radio HMI and evaluate the operation. If the GPS signal is restored, inspect for incorrect coax routing as described above and if found, reroute the cable so it does not bypass the splitter.
PIT5328A
Service Bulletin/Repair Instructions
This Preliminary Information communication advises the technician that General Motors is currently evaluating the issue of a loud chime on vehicles with Regular Production Option Code UQ3.
PIP5250A
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that may have a Service 4WD message on the Driver Information Center. Technician may find C0398 or C0326 stored in the Transfer Case Control Module. Technician should reprogram the Transfer Case Control Module using Service Programming System for the updated calibrations to resolve this concern.
PIP5141F
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that may have Service Engine Soon Malfunction Indicator Lamp on without a drivability concern. Technician may find a Diagnostic Trouble Code P06DC set. Technician will need to perform an oil pump test then contact General Motors Technical Assistance Center with the results and for further assistance.
PIP5272
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that may have low oil pressure after an oil change. Technician will inspect the oil filter part number PF63E. Part number PF48 oil filter will fit but will cause a low oil pressure concern.
PIC6067
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that may have a Diagnostic Trouble Code B101D sym 39 in the Human Machine Interface. Technician should not replace any parts for this concern.
PIP5259A
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that may have a Service Engine Soon Malfunction Indicator Lamp on, a tick noise, and engine misfire. Technician may find diagnostic trouble code P0300 stored. If published Service Information diagnostics do not lead to a repair gain access to the valves for inspection. If the vales are not moving replace the Active Fuel Management lifters and guide on the bank with the concern and the oil pan assembly.
PIT5344A
Service Bulletin/Repair Instructions
This Preliminary Information communication advises the technician about vehicles that have an inoperative CD player. Technician should contact General Motors Technical Assistance Center if the concern is current and within four hours of the dealership. For dealers outside of this area, diagnose and repair as necessary.
PIT5361
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that may have a hard brake pedal or that increased effort is needed to depress the brake pedal. During the inspection the technician may find engine oil in the vacuum pump. If engine oil is found these parts should be placed the vacuum pump, vacuum Line between the booster and the pump, brake booster, and the master cylinder.
PIT5371
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician to help prevent damage to the overhead display from being damaged during the removal process. Technician should never let the display hang from the Low Voltage Differential Signaling cable when removing the display.
08-03-10-004B
Service Bulletin/Repair Instructions
This informational bulletin communicates comprehensive instructions to GM Dealers and authorized GM Accessory Distributor/Installers as to the proper methods for mounting, balancing, and installing accessory wheels and tires.
15-08-42-001
Service Bulletin/Repair Instructions
This informational bulletin communicates GM's position on exterior lighting components ?tinted or smoked? by an outside vendor.
PIC5854D
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that may have a the AM or FM audio volume changes, mutes, echoes, cuts in and out, repeats broadcast content, or skips intermittently. Advise this is normal operation when listening to a weak AM or FM HD station. Technician can shut the HD option off to fix the concern.
PIT5332A
Service Bulletin/Repair Instructions
This Preliminary Information communication advises the technician about vehicles that the HD turns on unwanted when tuning to radio stations using voice commands. General Motors Engineering is aware of concern and currently evaluating.
PIT5368
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that iPhone is losing pair with the vehicle. Technician should delete the vehicle from the phone and the phone from the vehicle. Then perform a fresh pair between the iPhone and the vehicle.
PIP5159A
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that may have a Service Engine Soon Malfunction Indicator Lamp on and Diagnostic Trouble Code P0300 - P0308 may set. Technician will inspect for lose sparkplug wire. If a spark plug wire is found lose check for a missing ?C? clip on the wire end for the ignition coil. If the clip is missing replace the wire.
PIP5200D
Service Bulletin/Repair Instructions
This Preliminary Information communication advises the technician that the 8L90 8 Speed Automatic transmission is on exchange through General Motors Product Quality Center. Dealer will need to contact General Motors Product Quality Center for further assistance.
05-03-10-020F
Service Bulletin/Repair Instructions
This informational bulletin communicates GM's position on use of nitrogen gas in tires.
PI1404
Service Bulletin/Repair Instructions
This preliminary informational bulletin provides a diagnostic tip for low line pressure or pressure regulator valve stuck after transmission service pump cover replacement.
PIT5307A
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that may have a service engine soon malfunction indicator lamp, antilock braking system malfunction indicator lamp, service suspension system message, misfire, hesitation, no crank, heater-vent-air conditioning inoperative. Technician may find F11UA, F104UA, F35UA, and or F60UA blown. Technician should inspect the engine harness near the vacuum pump pulley to be chafing. Technician will need to reroute the wire harness and repair and damaged wires.
PI1255D
Service Bulletin/Repair Instructions
This preliminary informational bulletin contains recommendations of what needs to be done to swap/install camper outside rearview mirrors on a vehicle not originally equipped with them.
PIT5365A
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician on how the radio display gets the air ambient temperature. On 1500 series trucks and all sport utility vehicle with regular production option code IO3 radio the ambient air temperature sensor is hard wired to the engine control module and then the signal goes on high speed local area network to the body control module from there on low speed local area network to the radio. On 1500 series trucks and all sport utility vehicle with regular production option code IO4, IO5, or IO6 the ambient air temperature sensor is hard wired to the engine control module and then the signal goes on high speed local area network to the body control module from there on low speed local area network to the radio then Most 50 Bus to the Human Machine Interface. On 2500/3500 series trucks production option code IO3 radio the ambient air temperature sensor is hard wired to the instrument panel cluster and then the signal goes on low speed local area network to the radio. On 2500/3500 series trucks production option code IO4, IO5, or IO6 radio the ambient air temperature sensor is hard wired to the instrument panel cluster and then the signal goes on low speed local area network to the radio then Most 50 Bus to the Human Machine Interface.
PIT5367
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that may have a blank displays, flashing displays, "Error or Update failed Messages", navigation map not loading, Bluetooth or USB concerns. Technician should inspect the USB/SD card port for a SD card or a device plug into any of the USB ports.
PIP5223B
Service Bulletin/Repair Instructions
This Preliminary Information communication advises the technician that the E92 ECM Restriction Part Number 12662034 will be placed on restriction through the General Motors Product Quality Center. Dealer will need to contact General Motors Product Quality Center for further assistance.
PIP5261
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician that some vehicles may have a high pitched whine noise from the vehicle noticed when driving in auto 4wd. When the transfer case control module has to move the transfer case actuator motor the higher current passing through the module causes an "electronic buzz or whine" within some of the capacitors in the module that can be heard by some of our customers. This can only be heard with all accessories and HVAC off and only when actuator movement is required. This does not indicate a concern with the module and should not be replaced to address this concern.
PIP5259
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that may have a Service Engine Soon with Diagnostic Trouble Code P0300 and an engine misfire. Technician will need to inspect the valve operation, if the valve or valves are not moving the Active Fuel Management lifters and guide on the bank with the concern and the oil pump and oil pan assembly should be replaced.
05-08-51-001G
Service Bulletin/Repair Instructions
This informational bulletin provides information to correct a dealer concern of what they perceive to be paint staining when the protective shipping film is removed from certain vehicles.
01-00-89-010K
Service Bulletin/Repair Instructions
This informational bulletin adds 2014 - 2015 model years to information regarding comeback prevention and using Customer Concern Verification Sheets (CCVS).
06-08-47-001K
Service Bulletin/Repair Instructions
This informational bulletin provides information on control module diagnostics and configuration, programming using the TIS Service Programming System (SPS), set-up and warranty.
10-08-45-001E
Service Bulletin/Repair Instructions
This informational bulletin updates information on electrical ground repairs using new replacement fasteners with conductive finish.
00-03-10-002I
Service Bulletin/Repair Instructions
This informational bulletin provides information on chemical staining, pitting, corrosion and/or spotted appearance of chromed aluminum wheels, along with warranty information regarding these conditions.
PI1394
Service Bulletin/Repair Instructions
This preliminary informational bulletin provides technicians an engine repair tip for installation of pistons.
PIP5213A
Service Bulletin/Repair Instructions
This Preliminary Information communication advises the technician the LCT1000 6 Speed Allison automatic transmission is on restriction through General Motors Product Quality Center. Dealer will need to call General Motors Product Quality Center for further assistance.
PIT3271G
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles. General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.
03-06-03-003D
Service Bulletin/Repair Instructions
This warranty administration bulletin provides policy information on ACDelco® replacement battery warranty procedures.
11-00-89-004A
Service Bulletin/Repair Instructions
This warranty administration bulletin adds 2012 - 2015 model years to information communicating a change in the product field action customer reimbursement procedure (U.S. Dealers Only).
PIC4310K
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicle that may have an OnStar system that has progression tones when pressing the blue or red button. Technician will need to call General Motors Technical Assistance Center with the scan tool data from the OnStar system.
PIT5365
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician on how the radio display gets the air ambient temperature. On 1500 series trucks and all sport utility vehicle with regular production option code IO3 radio the ambient air temperature sensor is hard wired to the engine control module and then the signal goes on high speed local area network to the body control module from there on low speed local area network to the radio. On 1500 series trucks and all sport utility vehicle with regular production option code IO4, IO5, or IO6 the ambient air temperature sensor is hard wired to the engine control module and then the signal goes on high speed local area network to the body control module from there on low speed local area network to the radio then Most 50 Bus to the Human Machine Interface. On 2500/3500 series trucks production option code IO3 radio the ambient air temperature sensor is hard wired to the instrument panel cluster and then the signal goes on low speed local area network to the radio. On 2500/3500 series trucks production option code IO4, IO5, or IO6 radio the ambient air temperature sensor is hard wired to the instrument panel cluster and then the signal goes on low speed local area network to the radio then Most 50 Bus to the Human Machine Interface.
09-06-04-026J
Service Bulletin/Repair Instructions
This informational bulletin supplies infomation for identifying non-GM (Aftermarket) engine calibrations for gasoline engines using Tech 2® or GDS 2 (U.S. and Canada).
PI0345E
Service Bulletin/Repair Instructions
This preliminary informational bulletin provides inspection and repair information that may be helpful to correct customer concerns of XM/Cellular Mobile Phone/OnStar® antenna looseness or damage, XM/Cellular/OnStar® reception performance degraded, rattle/flutter/squeak noise, wind noise/whistle at highway speeds, and/or a water leak on headliner at sunvisor.
PI0360E
Service Bulletin/Repair Instructions
This preliminary informational bulletin provides information that accessory remote start does not work with OnStar RemoteLink? phone application.
PIP5204E
Service Bulletin/Repair Instructions
This Preliminary Information communication advises the technician the diesel oxidation converter part restriction has ended. Dealer can now order the parts through the regular Customer Care and Aftersales parts process.
PI1126F
Service Bulletin/Repair Instructions
This preliminary informational bulletin provides repair information to correct customer concerns about blank screen after startup and reverse, rear view camera message on, touch screen inoperable, Bluetooth and navigation concerns.
PIP5230A
Service Bulletin/Repair Instructions
This Preliminary Information communication advises the technician before replacing the crankshaft to review the following. Dealer should complete the Service Information diagnostics and the Cost Comparison Worksheet for Assembly Repair vs Replacement. Technician will use the latest version of 09-06-04-026G to verify the ECM calibration is not an Aftermarket calibration. If the customer prefers to KEEP the original numbers matching engine please call TAC for repair direction.
PI1255B
Service Bulletin/Repair Instructions
This preliminary informational bulletin contains recommendations of what needs to be done to swap/install camper outside rearview mirrors on a vehicle not originally equipped with them.
03-00-91-001G
Service Bulletin/Repair Instructions
This informational bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure, when diagnosing vibration concerns.
15-06-03-001
Service Bulletin/Repair Instructions
This informational bulletin provides information that may be useful in diagnosing/testing batteries that have set for a long period of time and/or set in cold weather climates to correct a customer concern of symptoms that include, but not limited to, a slow or no crank condition that may be caused by a discharged battery.
PI1385
Service Bulletin/Repair Instructions
This preliminary informational bulletin provides information that the tire pressure monitor (TPM) sensors must always be re-learned when accessory wheels are installed on the vehicle.
PIP5252
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that the engine may run hot with the snow plow installed. Do not exceed 64?kilometers per hour / 40?miles per hour with a snow plow mounted to the vehicle even if equipped with VYU. The vehicle could overheat and be damaged.
PIP5204D
Service Bulletin/Repair Instructions
This Preliminary Information communication advises the technician that the Diesel Oxidation Converter part numbers 15231895, 22768282, 22770967, 22887212, 22893734 and 22977171 will be placed on a parts restriction through the General Motors Product Quality Center. Dealer will need to contact the General Motors Product Quality Center for further assistance.
PIT5311A
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician on the steps to diagnose and repair vehicles that may have an intermittent "Check Trailer Wiring" or "Service Trailer Brake" message on the Driver Information Center. Technician will inspect and clean the ground wire (normally white wire) connection on the trailer side of the 7-pin connector. Inspect that the wires inside the trailer side connector are clean and securely fastened. If the vehicle?s 7-way connector socket terminals are deformed or have excessive wear, it will be necessary to replace the truck side connector from General Motors Customer Care and Aftersales along with the trailer's 7-way connector plug.
PIP5250
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that may have a Service 4WD message on the Driver Information Center. Technician may find C0398 or C0326 stored in the Transfer Case Control Module. Technician should reprogram the Transfer Case Control Module using Service Programming System for the updated calibrations to resolve this concern.
PIT4745B
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have raised dents or ripple appearance in the side outer panel of the cargo box around the perimeter of the wheel house opening. Technician should first access the rear of the inner wheelhouse area through the tail lamp cavity and the front of the wheelhouse from under the vehicle, and coat the inner hem of the wheel house to side outer panel with 3M Rust Fighter I. After allowing the 3M Rust Fighter I to dry then apply several coats of Nox Rust X-121B undercoating Part number 12346501.
PIT5282A
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician that a customer may request the factory Integrated Trailer Brake Control be bypassed and their aftermarket trailer brake controller be installed instead. Technician will need to gain access to the X185 or the X138 connector (varies with vehicle build; refer to Service Information) near the underhood fuse block, terminal 32. Circuit 47 ends at the body harness side of X185 or X138 terminal 32, which comes from the X61A junction block. Obtain enough Dark Blue 12 gauge wire to run from X185 or X138 to the 7-way trailer connector at the bumper. Attach terminated lead part number 13327155 to one end of the Dark Blue and insert into the chassis harness side of the X185 or X138 connector terminal 32. Run the Dark Blue wire in its own conduit along the frame to the 7-way trailer connector at the bumper. Remove circuit 47 from the 7-way trailer connector terminal ?C? and tape the bare terminal and attach to the harness. Attach terminal part number 12110853, located in Delphi Tray 4, to the other end of the Dark Blue wire, with the correct weather pack seal, and insert it into the 7-way trailer connector terminal ?C.? Install trailer brake controller harness General Motors part number 23184088 into Middle Bus Electrical Center (X61A).
030729004I
Service Bulletin/Repair Instructions
This informational bulletin was created for the Manual Transmission Operating Characteristics. The different noises caused by driver habit, weather conditions , and normal manual transmission noises.
PIP5211B
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician the steps needed to diagnose and repair vehicles with a rough idle and/or vibration at idle in Drive. This condition will not be present in Park, or Neutral. This concern may be caused by ground out within the one or both engine mounts. Technician will use CH-51450-A (Pico Oscilloscope) to measure the vibration disturbance. If the vibration concern is E1.5 in the horizontal / lateral direction with Pico sensor mounted in seat track as indicated ? continue with steps to reduce the amplitude of the vibration by adding spacers in key locations to reduce ground out within the engine mounts. The 6.2L engine has a characteristic E1 which can be felt, and may be described as a lopey idle. Do not confuse 6.2L E1 characteristic (not caused by mount ground-out), with E1.5 normal idle characteristics being transmitted into the truck via ground-out thru the engine mounts. If measuring high at the seat track 12 mg or greater; replacement of the engine mounts should help reduce the amplitude of the vibration. If the disturbance measures at the seat track as E 1.5 lateral in the range of approximately 2.5 - 8 mg using a tri-axis sensor. Then place tri-axis Pico sensor on the inboard seat track forward-most location to record measurement of the rough idle vibration concern. With the Heater-Vent-Air Conditioning on perform several short heavy launch events from stop to stop to bring the temperatures back up while attempting to re-create the rough idle vibration in Drive with Pico sensor placed on inboard seat track; while the vibration is active ? Record Pico reading. This method seems to provide better results than extended test drives. If the Pico reading for E1.5, with vibration active, at specified seat track location measures close to 2mg or less use Service Information to diagnose rough idle / vibration. If the Pico reading for E1.5, with vibration active, at the inboard forward seat track
PIT5236B
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicle that may OnStar inoperative and Navigation/GPS/Compass issues. Technician may find Diagnostic Trouble Codes B101D sym 3C and or F0. Technician will gather data using a scan tool and contact General Motors Technical Assistance Center for further assistance. After approval technician will replace the OnStar module.
PIT5362
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician the steps to diagnose and repair vehicles with visible water leak or signs of water intrusion from the antenna base, red OnStar LED, unable to connect to OnStar, OnStar unable to locate the vehicle, OnStar has inaccurate global positioning system location, no global positioning system on the navigation radio display, and inaccurate global positioning system location on the navigation radio display. Technician may find Diagnostic Trouble Codes B2462-02, B2462-04, B2470-02, B2470-04, B125C-01, B125C-02, or B125C-04. Technician should replace the high efficiency antenna with the latest part number in the catalog.
14D133
Service Bulletin/Repair Instructions
Special Return - Fuel Tank Module Kit: ACDelco Part Number M10256 (select date codes)
PI0360D
Service Bulletin/Repair Instructions
This preliminary information bulletin advises the technician that there is no update for the customers concerns of the GM remote start doesn't work with the Onstar remotelink phone application.
PI0655A
Service Bulletin/Repair Instructions
This preliminary information bulletin provides information on how to remove stainless steel wheel nut caps with the matching depth of socket used on the wheel nut.
PIP5200C
Service Bulletin/Repair Instructions
This Preliminary Information communication advises the technician that the 8L90 8 Speed Automatic Transmission is on exchange through General Motors Product Quality Center. Dealer will need to contact General Motors Product Quality Center for further assistance.
PIT5359
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that may have a radio backlighting will stay on even after the ignition has been turned off and the key has been removed for several minutes, eventually the battery will drain. Technician may find following fuses F23DL F22DL F30DL F31DL F32DL with the ignition key in the off position to have voltage. Technician should not replace the Transfer Case Control Module. Technician will need to install a diode, part number 12112422, across the coil of the solenoid. It is important that the striped end of the diode be connected to the positive terminal of the coil and the other end of the diode be connected to ground.
PIT5356
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about when listening to an iPod that the first song will still be displayed when the next song in the list is playing. Dealer should communicate to the customer this condition is a normal operating characteristic of their vehicle and that the current song can be displayed by pressing the ?next? button while the device is playing.
PIT5358
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles with a low-volume, repetitive ticking noise coming from all speakers that may be more noticeable when listening to talk radio where there are breaks in the dialogue, allowing the noise to be more easily heard. Technician should not replace any parts for this concern. Engineering is currently evaluating this concern.
PI0345D
Service Bulletin/Repair Instructions
This preliminary informational bulletin provides procedures to inspect , replace, or repair the XM radio antenna to correct the customers concern loss XM services, noise and/or water leak.
PIC5851B
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about the USB port going inoperative when using Multi-Media Interface Tester. Currently the Multi-Media Interface Tester and should not be used on vehicles with a base radio for testing USB function.
PIC6056
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about when listening to an iPod that the first song will still be displayed when the next song in the list is playing. Dealer should communicate to the customer that we apologize for this inconvenience and that General Motors is currently evaluating this concern.
PIT5288B
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that may have any of these concerns remote keyless entry, passive Entry and Start Inoperative, No Fob detect message on driver information center, service tire pressure system, no audio, touch screen Inoperative, Steering Wheel Controls Inoperative, Service Stabilitrak, rear power windows inoperative, rear wiper inoperative, and or a dead battery. Technician may find Diagnostic Trouble Codes B3101, B144C, C0710, C0544, U1548, U1549, U154A, U0151, U0126, U0415, U0077, U0028 and/or U0029. Technician should inspect the left instrument panel for the wire harness being pinched. Technician will need to repair the wire harness and reroute the wire harness.
030848006J
Service Bulletin/Repair Instructions
This informational bulletin provide information for the technicians to repair the rear window defroster contact or tabs.
PIP3161H
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicle with a clunk type noise on start up with the vehicle in park when the vehicle is equipped Allison LCT1000 transmission. This condition is considered to be an operating characteristic of the Allison LCT1000 transmission.
1008110001C
Service Bulletin/Repair Instructions
This information provides the proper way to install the floor mats .
PIT5312
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician on how to diagnose and repair vehicles that may have a grind, pop, shudder or bind feeling/noise in the steering column when turning left or right. Technician will inspect for the lower column bearing to be out of position and the upper intermediate steering shaft to lower column shaft bolt and nut may be contacting the inhibitor/shiftier cable bracket. Technician will replace the steering column for this concern.
PIC6053
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that the radio will lose audio except warning chimes and become inoperative after using Siri. The concern may be corrected by an ignition cycle. If the radio continues to be inoperative please contact General Motors Technical Assistance for further direction.
100089005D
Service Bulletin/Repair Instructions
This warranty informational bulletin advised the technician that when performing a wiring repair, more information is required.
PIP5156A
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicle that may have oil leak after the balancer is removed or replaced. Technician will need to insure the balancer bolt is the correct bolt for the engine application.
PIT5236A
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have a Diagnostic Trouble Code B101D stored in Telematics Communication Interface Control Module. Technician will need to call General Motors Technical Assistance Center for further assistance. If the Diagnostic Trouble Code B101D has a sym 37 set please refer to the latest version of PIC5492.
PIT5287A
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician with the correct way to remove the front shock electrical connector terminals. Technician will need to slightly bend the end of the J-38125-12A release tool. There is a purple Terminal Position Assurance that will align itself in the release position when the release tool is inserted into the release hole. There is a metal locking tab on the terminal that will need to be pushed in before the terminal will pull out of the connector.
14743B
Service Bulletin/Repair Instructions
Loss of Electric Power Steering (EPS) Assist
PI1103E
Service Bulletin/Repair Instructions
This preliminary informational bulletin provides a procedure for the technician to test the power seats, the outside power mirriors, shorts in the wiring and the MSM, and reprogram the module if shorts weren't found, for the customers concern of the mirriors and/or seat inoperative.
PIT5074H
Service Bulletin/Repair Instructions
J-35616-64B Terminal Test Probe / Replacement Terminal / Terminated Lead.
04-00-89-015I
Service Bulletin/Repair Instructions
This warranty administration bulletin provide policy information of the JOB CARD, for a repair on vehicles and what is acceptable - customer authorization; Service manager approvals and transaction authorization; Details of concern, cause and correction; Labor Time; Technician ID and acoutablity of labor time; Proper documentation and retension of warranty parts; Accurate sublet charges and receipts; Add on concerns after the Job Card has been written.
06-00-89-026M
Service Bulletin/Repair Instructions
This warranty bulletin provides labor operation numbers for customer concerns that can't be duplicated.
PI1093A
Service Bulletin/Repair Instructions
This preliminary bulletin provides information to dealers on how to clean the protective coating from the vehicles frames that were shipped by sea.
PIC5492C
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have a Diagnostic Trouble Code B101D-37 history in the Vehicle Communication Interface Module or telematics communication interface control module. Engineering has determined that this code will only display in history on the scan tool and will not cause issues with OnStar system operation.
PIT5353
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about what XM offerings are available for vehicles. A dealer or customer can access the website listed below for vehicle specific XM offerings and availability.
PIT5354
Service Bulletin/Repair Instructions
This Preliminary Information communication advises the technician how determine if the vehicle is equipped with wireless fidelity. Technician should check the Regular Production Option Code list for (VV4).
PIT5436A
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles with wireless fidelity inoperative after the OnStar module was replaced. Technician will need to perform a WIFI Activation using Service Programming System.
05-06-04-022L
Service Bulletin/Repair Instructions
This informational bulletin provides information on top tier fuels and what brands are available.
PI1344A
Service Bulletin/Repair Instructions
This preliminary bulletin provides a procedure to remove and inspect the clutch select solenoid valve for damage, located in the valve body to correct the customers concern of reduced acceleration at low speeds and trans slip at lauch.
PIP5029F
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have a Malfunction Indicator Lamp on or engine misfire, rough idle, extended crank, or crank no start in some cases. Technician will need to perform published Service Information diagnostics. If technician finds carbon an upper engine and valve cleaning should be performed.
PI1360
Service Bulletin/Repair Instructions
This preliminary bulletin provides a procedure to perform a transmission inspection and adjustment before having to replace the parking pawl actuator if the inspection found no problem.
10-08-98-002A
Service Bulletin/Repair Instructions
This information bulletin explains the use of drilling high strength steel in a collision repair and the GM recommended CryoCobalt Drill bit.
99-04-20-002I
Service Bulletin/Repair Instructions
This informational bulletin explains a normal condition for what and how the drive line can clunk.
PIT5349
Service Bulletin/Repair Instructions
This Preliminary Information communication advises the technician that the production rear shocks on trucks equipped with MagneRide Regular Production Option Code (Z95) are not interchangeable left to right.
PIT5350
Service Bulletin/Repair Instructions
This Preliminary Information communication advises the technician that there have been some reports that the current engine hours are not correct and display 0.0. Technician will need to program the Instrument Panel Cluster using Service Programming System.
PIP5133C
Service Bulletin/Repair Instructions
This Preliminary Information communication advises the technician that the 6.6L Duramax Diesel Engine Fuel Injection Pump Part numbers 12645102, 12658095 and 12661059 will be placed on a parts restriction through the General Motors Product Quality Center. Dealer will need to contact General Motors Product Quality Center for further assistance.
PIP5245
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician on how to diagnose vehicles with various noises associated with four wheel drive operation. Before beginning any diagnosis it is imperative to review the Symptoms - Transfer Case in Service Information and perform the necessary inspections. In all cases the complaint vehicle should be compared to another like vehicle before beginning any repairs.
PIT5343
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about when starting the vehicle there is a lack of air flow through the Heater-Vent-Air Conditioning vents and that the indicators on the Heater-Vent-Air Conditioning controls are illuminated and the display may show Heater-Vent-Air Conditioning off. Technician should reprogram the Heater-Vent-Air Conditioning control module using Service Programming System with the latest calibration.
PIT5347
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that when driving at highway speeds and closing the sunroof, it will reverse when it reaches the air deflector. Dealer will need to replace the sunroof motor for this concern.
PI0564F
Service Bulletin/Repair Instructions
This preliminary bulletin provides a procedure to paint the areas of the frame, if there are signs of rust/corrosion after the wax coating peeled off.
PI1353
Service Bulletin/Repair Instructions
This preliminary bulletin is to inform dealers that the E92 Engine Control Module (ECM) labels have an incorrect service part number.
09-06-04-026I
Service Bulletin/Repair Instructions
This informational bulletin was created to help technician identify non GM calibrations for the gasoline engines and the damages that may be caused by aftermarket calibrations
11-08-49-001M
Service Bulletin/Repair Instructions
This technical bulletin provides a procedure on how to turn the transport mode message of and reset the battery light flashing.
14-00-89-005
Service Bulletin/Repair Instructions
This technical bulletin provides information to the technician to replace the ignition key if the customers concern is the shifter contacts the key.
PIP5234
Service Bulletin/Repair Instructions
This Preliminary Information communication advises the technician when Service Information diagnostics indicates a fuel injector may need to be removed for a repair or replaced the injector will need a new seal. This Preliminary Information contains all the O-ring seal and the injector kit part numbers.
09-06-04-026H
Service Bulletin/Repair Instructions
This informational bulletin was created to help technician identify non GM calibrations for the gasoline engines and the damages that may be caused by aftermarket calibrations
PIT5344
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles with an inoperative CD player. Technician will need to contact General Motors Technical Assistance Center for further assistance.
PIT5345
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician that before calling General Motors Technical Assistance Center for assistance, there is some basic diagnostic information that must be obtained in order for General Motors Technical Assistance Center to provide proper direction in repairing the vehicle. Technician should use published Service Information vibration diagnostics, Pico scope, and Vibration Analysis Worksheet found in the Latest Version of Bulletin 03-00-91-001.
PIT5264B
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that are travelling from Canada to the United States. While in the United States they are unable to receive Turn-by-Turn directions. Due to the existing cellular provider not having roaming agreements in areas outside of Canada to support transmitting of the packet data required for Turn-By-Turn feature to operate. The customer has 3 options while traveling through the United Sates. First if the vehicle is equipped with a navigation radio they can request a "Destination Download" to the vehicle. Second if the customer uses the OnStar RemoteLink app they can send the directions to the vehicle. The third option would be to have the vehicle loaded with a ?500 phone number? The customer will no longer be able to use their Hands Free Calling minutes when the new 500 phone number is loaded. If a customer chooses to restore Hands Free Calling in the future a new phone number will be assigned to the vehicle; previous phone numbers are not available.
PIT5436
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles with OnStar WIFI is inoperative after a VCIM replacement. Technician will need to contact General Motors Technical Assistance Center with module information.
11-00-89-005H
Service Bulletin/Repair Instructions
This warranty bulletin clarifies the use of dealer empowerment to satisfy the customer.
13-00-89-004J
Service Bulletin/Repair Instructions
This informational bulletin helps the technician quick reference repairs to bulletins as opposed to replacing parts that may be un necessary.
110089005H
Service Bulletin/Repair Instructions
dealer Empowerment Labor Operations and Customer Enthusiam
990420002I
Service Bulletin/Repair Instructions
Information on Driveline Clunk Noise
PIT4322G
Service Bulletin/Repair Instructions
Unwanted Stability Activation and/or C0710.
PIT5099A
Service Bulletin/Repair Instructions
A/C Blows Warm Or Poor Performance.
PIT5195B
Service Bulletin/Repair Instructions
Speedometer Needle Accuracy Information.
14-00-89-003A
Service Bulletin/Repair Instructions
This information for Warranty administration - Changes the Service Policy and Procedures Section 1.6.2.11 and now is refered to Article 3.2.9 of the 1st addition manual for details of Technician Identification and Accounting of Labor Time
PI1344
Service Bulletin/Repair Instructions
This preliminary bulletin provides a procedure to remove and inspect the clutch select solenoid valve for damage, located in the valve body to correct the customers concern of reduced acceleration at low speeds and trans slip at lauch.
PIT5320A
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that the navigation voice feedback is choppy, distorted, or garbled. Technician will need to press Settings, Voice, Audio Feedback Speed, and verify speed is set to Medium.
03-06-01-023B
Service Bulletin/Repair Instructions
This information bulletin explains how to measure for oil consumpsion and possible reasons for loss of oil.
12-08-51-002A
Service Bulletin/Repair Instructions
This information bulletin explains how to care and repair the spray-in bed liners.
PI1342
Service Bulletin/Repair Instructions
This preliminary bulletin provides information of whats needed to equip a vehicle with a snow plow package and what vehicles should used for plowing.
PIT5411
Service Bulletin/Repair Instructions
This Preliminary Information communication advises the technician that the Human Machine Interface, Radio or Tuner, radio controls, Integrated Center Stack, display, and Media Disc Players are placed on restriction through the General Motors Technical Assistance Center. Dealer will need to contact General Motors Technical Assistance Center for further assistance.
14-00-89-004
Service Bulletin/Repair Instructions
This informational bulletin explains not to put multiple keys on one key ring and how to tag a key.
06-08-43-003E
Service Bulletin/Repair Instructions
This informational bulletin explains how to care for wiper blades.
PI1338
Service Bulletin/Repair Instructions
This preliminary bulletin provides a procedure to install foam at the front doors to redirect the water away from the door hinges during cold conditions and to correct the customers concern of the front doors are hard to open when cold.
PIP5228A
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have a vibration that is felt between 1200 ? 1400 engine revolutions per minute when in active fuel management V4 mode. Technician will need to use J?38792-A Electronic Vibration Analyzer 2 or CH?51450-NVH Pico Oscilloscope Diagnostic Kit to measure the frequency of the vibration. Technician will need to remove and replace the exhaust muffler clamp that joins the three-way catalytic converter assembly to the pipe of the muffler assembly. After the exhaust is reinstalled remove and reinstall each cab mounts and retest.
PIT5341
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about owners that want the auto door lock disabled. There is no avalible setting or Body Control Module calibration to turn off the auto door locks.
PIP5232A
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about gasoline powered cars, mid-size trucks, light duty trucks, and heavy duty trucks with premature catalytic converter failures. It is recommended to inspect for a poor crimp on the grounds ring terminal at the engine block for the bank with the concern and repair the wire.
07-08-49-020I
Service Bulletin/Repair Instructions
This informational bulletin provides a quick guide to updating which model vehicle after replacing the IPC.
PIP5220B
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that may have a repeat service 4 wheel drive message. Technician may find Diagnostic Trouble Codes C0398, C038D or C0397. Technician will need to reprogram the Transfer case control module with latest software available through tis2web. If the vehicle has Regular Production Option Code (NQH) and has a Diagnostic Trouble Code C0398 setting after being Dinghy towed please see the latest version of PIP5217. If the vehicle has a Diagnostic Trouble Code C0398, inspect circuits 7477, 7478, 7479 for any terminal or connection issues between the B2227 Gear Position Sensor and the Transfer Case Control Module and repair as needed.
PIT5264A
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that are travelling from Canada to the United States. While in the United States they are unable to receive Turn-by-Turn directions. Due to the existing cellular provider not having roaming agreements in areas outside of Canada to support transmitting of the packet data required for Turn-By-Turn feature to operate. The customer has 3 options while traveling through the United Sates. First if the vehicle is equipped with a navigation radio they can request a "Destination Download" to the vehicle. Second if the customer uses the OnStar RemoteLink app they can send the directions to the vehicle. The third option would be to have the vehicle loaded with a ?500 phone number? The customer will no longer be able to use their Hands Free Calling minutes when the new 500 phone number is loaded. If a customer chooses to restore Hands Free Calling in the future a new phone number will be assigned to the vehicle; previous phone numbers are not available.
04-00-89-015H
Service Bulletin/Repair Instructions
This warranty administration bulletin provide policy information of the JOB CARD, for a repair on vehicles and what is acceptable - customer authorization; Service manager approvals and transaction authorization; Details of concern, cause and correction; Labor Time; Technician ID and acoutablity of labor time; Proper documentation and retension of warranty parts; Accurate sublet charges and receipts; Add on concerns after the Job Card has been written.
PIP5236
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that may have a shudder or vibration while the transmission is engaging into drive. Technician will need to replace the 1,2,3,4 clutch piston clutch and parts.
PIC6034
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician that when the vehicle is shut off while the radio is off and the analog clock is displayed, the radio will turn back on with muted audio if the customer restarts the vehicle. Dealer should communicate to the customer this condition is a normal operating characteristic of their vehicle.
PIT5332
Service Bulletin/Repair Instructions
This Preliminary Information communication advises the technician about vehicles that the HD turns on unwanted when tuning to radio stations using voice commands. General Motors Engineering is aware of concern and currently evaluating.
PIT5333
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that may have that the USB port is inoperative or they receive a message of ?No other media available? when pressing the Media button. Dealer should advise the customer engineering is aware of the concern and is currently working towards a resolution.
10-03-10-001C
Service Bulletin/Repair Instructions
This informational bulletin provides additional information on how to use the proper adapters to balance HD tires.
PIC6036
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that show an error message when a media disc is installed. Technician will need to check the Regular Production Option Code list to verify if the disc is compatible.
PIP5141E
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician on the step to diagnose and repair vehicles that have A Diagnostic Trouble Code P06DD. If the technician finds Diagnostic Trouble Codes P06DA, P06DB, P06DC and Diagnostic Trouble Code P06DD not set install the scan tool and gather information. After the information is gathered call General Motors Technical Assistance Center for further assistance.
PIP5232
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about gasoline powered cars, mid-size trucks, light duty trucks, and heavy duty trucks with premature catalytic converter failures. It is recommended to inspect for a poor crimp on the grounds ring terminal at the engine block for the bank with the concern and repair the wire.
PIP5231A
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that engine oil dipstick indicates engine is over filled when performing a Pre-Delivery Inspection or after an oil and filter change. When it is time for the oil change, fill with the recommended amount of engine oil as specified in Service Information.
14-08-79-001A
Service Bulletin/Repair Instructions
This informational bulletin provides a list of parts/replacement parts for the tonneau covers.
08-08-44-015E
Service Bulletin/Repair Instructions
This informational bulletin provides information on Inappropriate Warranty Claims Submitted for Damaged Radios and IPCs
PIP5228
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have a vibration that is felt between 1200 ? 1400 engine revolutions per minute when in active fuel management V4 mode. Technician will need to use J?38792-A Electronic Vibration Analyzer 2 or CH?51450-NVH Pico Oscilloscope Diagnostic Kit to measure the frequency of the vibration. Technician will need to remove and replace the exhaust muffler clamp that joins the three-way catalytic converter assembly to the pipe of the muffler assembly.
PIT5331
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blow warm. Technician will need to replace the compressor to condenser line and install the line bracket.
PIP5230
Service Bulletin/Repair Instructions
This Preliminary Information communication advises the technician that If it is determined the crankshaft needs to be replaced complete the Service Information diagnostics to determine if the crankshaft requires replacement. If determined the engine has bearing and crankshaft damage, the engine should be replaced along with the oil cooler. Also ensure latest version of 09-06-04-026G to verify the Engine Control Module calibration is not an Aftermarket calibration.
PIP5231
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that engine oil dipstick indicates engine is over filled when performing a Pre-Delivery Inspection or after an oil and filter change. Technician will drain half a quart of oil.
PIT5330
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that when starting the vehicle intermittently they have no audio except chime. Technician will need to disconnect the amplifier, turn on ignition, and verify approximately 12 volts on circuit 3999 connector X4 terminal 14. If no voltage is present, check circuit 3999 for an open and repair as needed.
06-03-09-004F
Service Bulletin/Repair Instructions
This technical bulletin provides a procedure to add a lubricant to the rear leaf springs to correct the customers concern of a squeaking noise from the rear suspension.
PI1323
Service Bulletin/Repair Instructions
This prelimenary bulletin provides a procedure to replace the accessory a/c and d/c power control module to correct the customers concern of the the power outlet intermittently works.
PIP5204C
Service Bulletin/Repair Instructions
This Preliminary Information communication advises the technician that the Diesel Oxidation Converter part numbers 15231895, 22768282, 22770967, 22887212, 22893734 and 22977171 will be placed on a parts restriction through the General Motors Product Quality Center. Dealer will need to contact General Motors Product Quality Center for further assistance.
PI0564E
Service Bulletin/Repair Instructions
This preliminary bulletin provides information and a procedure for repairing rusted frames caused by the wax coating peeling off.
PIP5226
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about finding needle bearings during an oil change. Technician will gain access to the roller rockers to inspect them. Only replace the roller rocker that is missing needle bearings. Be sure to clean the oil drains to retrieve the needle bearings. Each roller rocker has 66 bearings.
10-08-110-001B
Service Bulletin/Repair Instructions
This informational bulletin provides information on how to use floor mats.
05-06-04-022K
Service Bulletin/Repair Instructions
This informational bulletin provides information on top tier fuels and what brands are available.
10-08-44-006C
Service Bulletin/Repair Instructions
This informational bulletin provides the technician on what to do if the customer has a navagation concern and submit a feedback form to the GM navigation disc center website.
11-08-49-001L
Service Bulletin/Repair Instructions
This technical bulletin provides a procedure on how to turn the transport mode message of and reset the battery light flashing.
07-08-42-006J
Service Bulletin/Repair Instructions
This informational bulletin provides information for an available BCM calibrations that would restore bulb outages when using a second stage manufacturer
PI1103D
Service Bulletin/Repair Instructions
This preliminary informational bulletin provides a procedure for the technician to test the power seats, the outside power mirriors, shorts in the wiring and the MSM, and reprogram the module if shorts weren't found, for the customers concern of the mirriors and/or seat inoperative.
PI1164A
Service Bulletin/Repair Instructions
This preliminary bulletin provides information on how to check for ice and/or snow build up and to install a radiator cover to correct the customers concern of reduced engine power and service engine message on.
PI1214A
Service Bulletin/Repair Instructions
The purpose of this document is to provide the Service Personnel with a guide to determine which Service Information documents and scan tool parameters to reference when encountering an: Exhaust Fluid Quality Poor Message Displayed, and a Reductant Fluid Quality Test Status that will Pass, Time Out, Fail or Interrupt and other DEF Messages that may be observed.
07-00-89-036G
Service Bulletin/Repair Instructions
This informational bulletin ask the dealers for digital pictures to better enhance field reports only.
02-00-89-002N
Service Bulletin/Repair Instructions
This informational bulletin provides additional information to the technicians and how to submit a field product report.
10-00-89-006E
Service Bulletin/Repair Instructions
This information bulletin provides the dealers on how to submit a product information report.
PIC5891C
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that the voice recognition is inoperative. Technician will need to toggle through all languages then back to the desired language.
08-06-04-003C
Service Bulletin/Repair Instructions
This informational bulletin advises of a new testing tool for EGR cooling pressure tester.
10-06-04-013B
Service Bulletin/Repair Instructions
This informational bulletin provides additional information on DEF filling, frozen tank and general information.
12-06-04-002C
Service Bulletin/Repair Instructions
This informational bulletin provides general information and helpful guidelines to use when diagnosing and repairing diesel exhaust fluid related DIC warnings and messages.
02-06-01-022O
Service Bulletin/Repair Instructions
This informational bulletin explains possible normal diesel engine noises.
06-06-01-007H
Service Bulletin/Repair Instructions
This informational bulletin provides additional information on identifying duramax aftermarket power up devices that may cause damage to the engine and not covered under warranty.
03-06-03-004M
Service Bulletin/Repair Instructions
This warranty bulletin explains how to use the EL-50313 Midtronic GR8 Battery tester to test a battery and determin if it is warranty or not.
09-00-89-002J
Service Bulletin/Repair Instructions
This informational bulletin provides information to the dealers on properly maintaining vehicles in inventory.
PI1126D
Service Bulletin/Repair Instructions
This preliminary information bulletin provides a procedure on reprograming the HMI module to repair the customers concern of the blank screen after start up, Rear view camera on, touch screen inop, bluetooth and navigation concerns.
PI0653B
Service Bulletin/Repair Instructions
This preliminary informational bulletin was created to inform Service Agents or Dealers, they may be charged back for parts and labor due to the turbo-chargers are being returned to the Warranty Parts center damaged, improperly assembled or missing parts and advising to properly package the complete turbochargers.
00-03-10-006K
Service Bulletin/Repair Instructions
This informational bulletin provides the technician with information on tire radial force variations and how to use it.
PI02003C
Service Bulletin/Repair Instructions
This preliminary bulletin provides a diagnostic tip to install a temporary dowl rod to perform an alignment.
PIP5085B
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have a Malfunction Indicator Lamp on. Technician may find a P0420, P24A0 and/or P2463 set. Technician should use published Service Information diagnostics for the Diagnostic Trouble Code. If the diagnostic leads to diagnosis or replacement of the Q57 Indirect Exhaust After treatment Fuel Injector, document all of your test results.
PIP4932C
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles with Service Engine Soon Malfunction Indicator Lamp. Technician may find Diagnostic Trouble Code P0101. Technician should follow published Service Information diagnostics for any Diagnostic Trouble Codes that are set. If during diagnosis the tech has found that the Airflow Leak Equivalency Ratio or Induction System Leak Indication is above or below the specification the tech will have to carefully check for leaks in the air intake.
PIP5007D
Service Bulletin/Repair Instructions
This Preliminary Information communication advises the technician that vehicles with engine Regular Production Option Code LGH or LML may have an Exhaust Fluid Quality Poor message displayed on the Driver Information Center. Technician will need to complete the current Service Information diagnostic for any current Diagnostic Trouble Codes or symptoms found. If an Exhaust Fluid Quality Poor message is displayed with a specific Diagnostic Trouble Code, use that specific Service Information diagnostic, and repair the vehicle as necessary. If the dealer has found an Exhaust Fluid Quality Poor message with no Diagnostic Trouble Code, diagnose the condition using the current Service Information diagnosis for Diagnostic Trouble Code P20EE / P207F (P2BAD for 2012 and newer model years). After making repairs use the Service Information Document titled "Reductant Fluid Quality Test (With or without Diagnostic Trouble Codess)" to evaluate and clear the Exhaust Fluid Quality Poor Driver Information Center message.
PI1238B
Service Bulletin/Repair Instructions
This preliminary bulletin provides a procedure to update the radio to correct the customers concern of multipul radio operation issues.
PIT3099M
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about installing General Motors Accessory pats. Technician can check Service Information for some accessories. Technician can also contact Partect for assistance. Technician can also contact Techline Customer Support Center for programming issues.
PI1290
Service Bulletin/Repair Instructions
This preliminary bulletin provides a procedure to replace the windshild to correct the customers concern of a loose mirrior and/or bracket fell off.
13-02-32-001C
Service Bulletin/Repair Instructions
This technical bulletin provides a procedure to repair any power steering leak that may be caused from extremely low temperatures and use the recommended fluid.
99-01-39-004F
Service Bulletin/Repair Instructions
This technical bulletin provides a procedure to correct the customers concern of odor coming from the Air conditioning.
PIC4310J
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicle that may have an OnStar system that has progression tones when pressing the blue or red button. Technician will need to call General Motors Technical Assistance Center with the scan tool data from the OnStar system.
PIC5759A
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have a message on the radio "maximum number of phones are currently paired to the vehicle". Dealer should advise the customer this is normal operation of the vehicle due to the maximum number of five phones can be paired to a vehicle.
PI0998C
Service Bulletin/Repair Instructions
This preliminary bulletin provides information on adding adhesive padding to the rear corners of the tonneau cover to allow the tailgate to close properly.
00-06-01-012E
Service Bulletin/Repair Instructions
This information bulletin provides the technician the information on how to properly clean a metal surface using the correct tool.
PIT5206C
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician with the steps on diagnosing and repairing vehicles that may have unwanted grade braking, reduced engine power with no Driver Information Center messages ? Brake Pedal Override Feature ?, transmission busy or frequent shifting up or down, and Diagnostic Trouble Codes P057B, P057C, and/or P057D may or may not be set. Technician will use this preliminary information to find the brake pedal position data parameters in the scan tool, and also to provide some additional diagnostic help. These issues may be caused by an incorrect brake pedal position sensor input to the engine control module. Technician will verify with the scan tool if the engine control module has the correct parameters for the brake pedal position sensor. If an engine control module brake pedal position sensor relearn is performed, the truck may be temporarily repaired until the intermittent wiring issue between the engine control module and brake pedal position sensor occurs again. On 2014 and newer trucks inspect and repair any damage to X115 and X119. On the 2014 and previous trucks inspect and repair any damage to X205.
12-03-10-001B
Service Bulletin/Repair Instructions
This informational bulletin provides technicians with ways to decrease the tire slipping on the rim and reduce to possible chances of the customers concerns over tire vibration are repair.
PI1103C
Service Bulletin/Repair Instructions
This preliminary informational bulletin provides a procedure for the technician to test the power seats, the outside power mirriors, shorts in the wiring and the MSM, and reprogram the module if shorts weren't found, for the customers concern of the mirriors and/or seat inoperative.
PIP5163A
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about engine block of possible cylinder bore damage, scoring or out of round as the possible cause of engine oil consumption, misfire, cylinder leakage or blow by. Technician will need to inspect the engine for Cylinder damage or scoring, An out of round cylinder bore, Dirt intrusion, and Catalytic Converter failure.
00-00-89-027H
Service Bulletin/Repair Instructions
This informational bulletin provides information on what products GM has to aid in the eliminating unwanted odors in a vehicle.
14-06-04-005
Service Bulletin/Repair Instructions
This information bulletin advises of a new tool used to aid in installing Duramax glow plugs.
PI1255A
Service Bulletin/Repair Instructions
This preliminary bulletin provides a procedure to replace the outside mirriors with camper style mirriors for the customer request.
02-00-89-002M
Service Bulletin/Repair Instructions
This informational bulletin provides additional information to the technicians and how to submit a field product report.
PI0938A
Service Bulletin/Repair Instructions
This preliminary bulletin provides information on what labor operation number to use for various electrical/electronic control issues.
10-00-89-006D
Service Bulletin/Repair Instructions
This information bulletin provides the dealers on how to submit a product information report.
PI1275
Service Bulletin/Repair Instructions
This preliminary information bulletin provides a procedure to install an air temperature sensor package kit, to correct the customer concern for reduced engine power and /or MIL illuminated.
10-08-46-001B
Service Bulletin/Repair Instructions
This Technical bulletin provides a procedure to request a hard mute from Onstar when navigation is annoucing directions and to correct the customers concern of the radio being loud during navigation.
14-06-04-004B
Service Bulletin/Repair Instructions
This information bulletin provides additional information to the technician on how to diagnose possible normal engine noise during a cold star and a warm engine operation.
PIP4942B
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that may have a fuel leak or fuel odor. Technician may find Diagnostic Trouble Codes. If Diagnostic Trouble Codes are found technician should use published Service Information diagnostics first. If fuel leaks are found at the high pressure pump to fuel rail line fitting connections, technician should inspect the high pressure line fittings for misaligned lines and/or low torque of the line nuts. If leaks are found at the high pressure line fittings, technician will need to replace both lines.
120310001B
Service Bulletin/Repair Instructions
Vibration Shortly After Tires are Mounted/Preventing Vibration from Wheel Slip
14-00-89-003
Service Bulletin/Repair Instructions
This information for Warranty administration - Changes the Service Policy and Procedures Section 1.6.2.11 and list the requirements for the dealer to comply.
PIT5231A
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that may have a blank display. Technician may find a Diagnostic Trouble Code U150F set. Technician will need to inspect circuit 7527 for damage if the Diagnostic Trouble Code is current.
050308002F
Service Bulletin/Repair Instructions
This informational bulletin was created to aid the technician in diagnosing the difference between a shock or strut that has a fluid residule from a possible external source from a leaking shaft seal.
PIP4112P
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician of a complaint of a sag or hesitation when accelerating. The concern is present when coasting at low speeds of less than 15 miles per hour and then aggressively applying the throttle, or after making a hard stop followed by an aggressive throttle. This is considered normal operation of the vehicle the throttle is delayed and opened slowly up to .7 seconds to help minimize driveline lash and clunking or will have approximately .5 seconds of zero torque to allow the transmission to shift to first gear.
PIP5085A
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that may have Malfunction Indicator Lamp on. Technician may find Diagnostic Trouble Code P0420, P24A0 and or P2463. Technician should follow published Service Information diagnostics for the Diagnostic Trouble Codes that are set. If the diagnostic leads to diagnosis or replacement of the Q57 Indirect Exhaust After-treatment Fuel Injector, document all of your test results. If Diagnostic Trouble Codes P0420, P24A0 and/or P2463 are found, inspect the inlet and outlet of the Diesel Oxidation Catalyst for signs of damage, if damage is found replace the Diesel Oxidation Catalyst.
PIP5137C
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that may have a rough idle and/or a vibration at idle in gear. Technician will need to try centering the engine and transmission mount. For vehicles built before 07/01/2013 if no change the shim to the right engine mount 2 most inner bolts 3mm.
PIP5151B
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that may have a hard start, no start, rough running, or low fuel pressure. Technician may find Diagnostic Trouble Codes P0087, P0088, P0191 and P128E during the inspection. If during the inspection of the fuel system contamination is found the complete fuel system will need to be cleaned and flushed. After the fuel system is cleaned out test the fuel using the latest version of PIT3173.
PIP5198
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that may have Service messages in the Driver Information Center, Malfunction Indicator Lamp on, Erratic fluctuating engine oil pressure gauge, engine crank no start, and engine may run rough or misfire. Technician may find Diagnostic Trouble Codes. Technician should use published Service Information diagnostics for the Diagnostic Trouble Codes that are set. If the diagnosis does not lead to a resolution check for chafing of the engine wiring harness that is routed near the Exhaust Gas Recirculation Valve. Technician should repair any damaged wiring and fully seat the wire retaining harness. Also the technician should bend the Exhaust Gas Recirculation Valve gasket over to prevent a re-occurrence.
PIT4250G
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have water or dust from the openings under the bed rails near the stake pockets. Dealer should communicate to the customer this condition is a normal operating characteristic of their vehicle.
PI1266
Service Bulletin/Repair Instructions
This preliminary bulletin explains to the technician to use the vin when reprogramming the radio using the techline/service programming systems.
PIT5298
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician on installing Regular Production Option Code 9L7 Up-fitter Auxiliary Switches. Technician will need to reference the latest version of General Motors Up-fitter Integration Bulletin 110. The information can be found at http://www.gmupfitter.com/ under the "Technical Bulletin" Tab and then "Show all bulletins."
PIP4379M
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have not engagement into drive, delayed, no engagement into reverse, and or a range inhibit. Technician may find Diagnostic Trouble Codes P0701, P0731, P0732, P0733, P0734, P0736, P0751, P0756, P0761, P0776, P0843, P0848, P0873, P0877, P0894 or P2723. Technician should follow published Service Information diagnostics for Diagnostic Trouble Code P0701 first. Technician will also ensure the fluid level is at the top of the hot band when the transmission fluid temperature is 175° Fahrenheit. Diagnostic Trouble Codes P0701, P0731, P0732, P0733, P0734, P0736, P0751, P0756, P0761, P0776, P0843, P0848, P0873, P0877, P0894 or P2723 can set by the following fluid service/filter change, transmission service involving removing the pan, low fluid level caused by leaks, or after long periods of storage. If the fluid level has been properly checked using the HOT check procedure listed in Service Information document 2408059 and any of the Diagnostic Trouble Codes reset during a cold start inspect the internal suction filter for possible cracks. If no other concerns are found inspect for a stuck lube regulator valve in the pump cover due to debris.
PI0373B
Service Bulletin/Repair Instructions
This preliminary bulletin provides a procedure on how to reset the power folding mirriors after they been folded manually, to fix the customers concern of the mirriors shaking or fluttering at normal driving speeds.
PIC5088E
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that may not receiving all channels on the XM band. Technician will need to use a scan tool and verify current Digital Radio Receiver Status under Data Display. Technician will need to look at the second line labeled Digital Radio Receiver Status will display a number of 00 - 04. Technician will repair per the status code.
PIC5588B
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician on the programming and activation of the OnStar system. For many 2008 and prior model year GM vehicles, the programming is performed using the Tech 2 and the activation is initiated by a Service Programming System. For the 2010 and UP model year vehicles, the OnStar set-up procedure and OnStar Activation request have been combined into a single programming event called OnStar Set-up and Activation in Service Programming System.
PIP5137B
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that may have a rough idle and/or a vibration at idle in gear. Technician will need to try centering the engine and transmission mount. For vehicles built before 07/01/2013 if no change the shim to the right engine mount 2 most inner bolts 3mm.
05-00-89-029C
Service Bulletin/Repair Instructions
This preliminary bulletin provides a information to the dealer for the requirements need for equipment.
12-00-89-002B
Service Bulletin/Repair Instructions
This informational bulletin provides the dealer with information on what to do when requesting a new key code for the customer.
PIT5277A
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician on the steps to diagnose and repair vehicles that may have intermittent and hard to duplicate Rear Camera blank, distorted, or fuzzy. Also no radio, OnStar, or speech audio and the volume is unable to be adjusted from the integrated center stack or the steering wheel controls. The driver information center will show ?No Audio? in Audio mode. Technician will need to inspect X275 and X225 for bent terminals, terminals backing out of the connector, or terminals contacting another terminal behind each side of the connector and repair as necessary.
PIP4379L
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have not engagement into drive, delayed, no engagement into reverse, and or a range inhibit. Technician may find Diagnostic Trouble Codes P0701, P0731, P0732, P0733, P0734, P0736, P0751, P0756, P0761, P0776, P0843, P0848, P0873, P0877, P0894 or P2723. Technician should follow published Service Information diagnostics for Diagnostic Trouble Code P0701 first. Technician will also ensure the fluid level is at the top of the hot band when the transmission fluid temperature is 175° Fahrenheit. Diagnostic Trouble Codes P0701, P0731, P0732, P0733, P0734, P0736, P0751, P0756, P0761, P0776, P0843, P0848, P0873, P0877, P0894 or P2723 can set by the following fluid service/filter change, transmission service involving removing the pan, low fluid level caused by leaks, or after long periods of storage. If the fluid level has been properly checked using the HOT check procedure listed in Service Information document 2408059 and any of the Diagnostic Trouble Codes reset during a cold start inspect the internal suction filter for possible cracks. If no other concerns are found inspect for a stuck lube regulator valve in the pump cover due to debris.
03-00-89-006K
Service Bulletin/Repair Instructions
This information bulletin provides dealers with more information on how to better prep a vehicle for pre-delivery.
PIT5293
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles equipped with a manual Heater-Vent-Air Conditioning Regular Production Option Code C67 with the concern of after turning the A/C compressor off during the previous ignition cycle, it turns back on by itself on the next ignition cycle. Please communicate to the customer this condition is a normal operating characteristic of their vehicle.
PIP5204
Service Bulletin/Repair Instructions
This Preliminary Information communication advises the technician that the Diesel Oxidation Converter part numbers 15231895, 22768282, 22770967, 22887212, 22893734 and 22977171 will be placed on a parts restriction through the General Motors Product Quality Center. Dealer will need to contact General Motors Product Quality Center for further assistance.
PIP4653E
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicle that have a Malfunction Indicator Lamp on. Technician may find Diagnostic Trouble Codes P0601, P0603, P0604, P062F or P1621 stored in the Transmission Control Module. Technician will need to ensure that the Diagnostic Trouble Codes are set in the Transmission Control Module. If the Diagnostic Trouble Codes are only set in the Transmission Control Module reprogram the Transmission Control Module.
09-03-10-013B
Service Bulletin/Repair Instructions
This informational bulletin provides explanation on using the tire sealent in the GM kit as a temporary fix only untill the tire can be properly repaired under the new tire warranty.
02-07-30-029W
Service Bulletin/Repair Instructions
This informational bulletin provides information to the technician on what parts of an engine or transmission will require the PQC to be notified.
12-07-30-001D
Service Bulletin/Repair Instructions
This informational bulletin provides a process to the service agents that are not required to contact PQC, to determine when to replace a assembly as opposed to repairing and if an engine or transmission is being returned, that it has all the information in relation to that part being returned.
03-06-03-004L
Service Bulletin/Repair Instructions
This warranty bulletin explains how to use the EL-50313 Midtronic GR8 Battery tester to test a battery and determin if it is warranty or not.
00-03-10-006J
Service Bulletin/Repair Instructions
This informational bulletin provides the technician with information on tire radial force variations and how to balance a tire using the balancer.
03-03-10-007I
Service Bulletin/Repair Instructions
This informational bulletin explains a normal condition of new tires may shake and vibrate for the first few miles.
12-08-132-001B
Service Bulletin/Repair Instructions
This informational bulletin explains if the fuse is open when the customer plugs in the trailer, that it may be the cause if diagnostics finds no problems to that point.
13-00-89-004I
Service Bulletin/Repair Instructions
This informational bulletin helps the technician quick reference repairs to bulletins as opposed to replacing parts that may be un necessary.
06-00-89-029J
Service Bulletin/Repair Instructions
This informational bulletin provides tips on how to care for the interior of the vehicle using products.
PIT5285
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that the radio display does not always return to the previous source screen when a Bluetooth call has ended. Dealer should communicate to the customer this condition is a normal operating characteristic of their vehicle.
02-07-30-029V
Service Bulletin/Repair Instructions
This informational bulletin provides information to the technician on what parts of an engine or transmission will require the PQC to be notified.
1408117001
Service Bulletin/Repair Instructions
Unable to Clear BCM DTCs After Completing Repair
PIT5283
Service Bulletin/Repair Instructions
Radio Touchscreen Inaccurate or Difficult To Use.
07-08-42-006I
Service Bulletin/Repair Instructions
This informational bulletin provides information for an available BCM calibrations that would restore bulb outages when using a second stage manufacturer
PIP5130D
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician how to diagnose and repair a vehicles with an engine that runs with an intermittent crank no start with a Diagnostic Trouble Code P0011 or P00C6 current or history. If the vehicle is a crank no start, perform PIE0295.
09-00-89-002I
Service Bulletin/Repair Instructions
This informational bulletin provides information to the dealers on properly maintaining vehicles in inventory.
PIT5277
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician on the steps to diagnose and repair vehicles that may have intermittent and hard to duplicate Rear Camera blank, distorted, or fuzzy. Also no radio, OnStar, or speech audio and the volume is unable to be adjusted from the integrated center stack or the steering wheel controls. The driver information center will show ?No Audio? in Audio mode. Technician will need to inspect X275 for bent terminals, terminals backing out of the connector, or terminals contacting another terminal behind each side of the connector and repair as necessary.
PIT5282
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician that a customer may request the factory Integrated Trailer Brake Control be bypassed and their aftermarket trailer brake controller be installed instead. Technician will need to gain access to the X185 or the X138 connector (varies with vehicle build; refer to Service Information) near the underhood fuse block, terminal 32. Circuit 47 ends at the body harness side of X185 or X138 terminal 32, which comes from the X61A junction block. Obtain enough Dark Blue 12 gauge wire to run from X185 or X138 to the 7-way trailer connector at the bumper. Attach terminated lead part number 13327155 to one end of the Dark Blue and insert into the chassis harness side of the X185 or X138 connector terminal 32. Run the Dark Blue wire in its own conduit along the frame to the 7-way trailer connector at the bumper. Remove circuit 47 from the 7-way trailer connector terminal ?C? and tape the bare terminal and attach to the harness. Attach terminal part number 12110853, located in Delphi Tray 4, to the other end of the Dark Blue wire, with the correct weather pack seal, and insert it into the 7-way trailer connector terminal ?C.? Install trailer brake controller harness General Motors part number 23184088 into Middle Bus Electrical Center (X61A).
01-08-42-001J
Service Bulletin/Repair Instructions
This informational bulletin explains condensation in exterior lights and replacment guidelines for warranty replacement.
02-08-42-001G
Service Bulletin/Repair Instructions
This informational bulletin is to assist with the identification of issues that are not considered warrantable.
09-00-89-029L
Service Bulletin/Repair Instructions
This informational bulletin explains how to cut a new key or how to get a precut key from GM.
PIC5991A
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have the outgoing end of a Bluetooth call may have static that lasts for a short period of time when beginning a Bluetooth call, or when transferring a phone call from a handset to handsfree using the vehicle?s Bluetooth. Dealer should advise the customer the first 5-10 seconds of audio quality after the transfer can be "poor" on the outbound side. Dealer should communicate to the customer this condition is a normal operating characteristic of their vehicle.
PIP5133B
Service Bulletin/Repair Instructions
This Preliminary Information communication advises the technician that the 2010 through 2015 6.6L Duramax Diesel Engine Fuel Injection Pump Part numbers 12645102, 12658095 and 12661059 will be placed on a parts restriction through the General Motors Product Quality Center. Dealer will need to contact General Motors Product Quality Center for further assistance.
PIP5193
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that may have a low coolant light and/or Driver Information Center message may come on with the coolant level at the correct level. Technician will need to inspect and repair any damage wires any the reservoir connector. If the sensor connection and terminals are okay follow any Service Information documents that pertain to this concern.
PIC5491F
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have an OnStar system that will not power up. Technician should turn off the ignition and cancel retained accessory power. After the vehicle has powered down remove power to the OnStar module for five minutes. After the power has been removed for five minutes, if the OnStar system is working release the vehicle. If the OnStar system is still inoperative continue with published Service Information diagnostics.
PIC5991
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have the outgoing end of a Bluetooth call may have static that lasts for a short period of time when beginning a Bluetooth call, or when transferring a phone call from a handset to handsfree using the vehicle?s Bluetooth. Dealer should advise the customer the first 5-10 seconds of audio quality after the transfer can be "poor" on the outbound side. Dealer should communicate to the customer this condition is a normal operating characteristic of their vehicle.
PIT3099L
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about installing General Motors Accessory pats. Technician can check Service Information for some accessories. Technician can also contact Partect for assistance. Technician can also contact Techline Customer Support Center for programming issues.
PI1187A
Service Bulletin/Repair Instructions
This preliminary bulletin provides a repair to replace the windshield to fix the customers concern of the inside rearview mirrior loose or fell off with bracket.
13-00-89-004H
Service Bulletin/Repair Instructions
This information bulletin provides the technician with additional information on fixing the vehicle right the first time by listing possible concerns to specific vehicles.
PI1215
Service Bulletin/Repair Instructions
This preliminary bulletin provides a procedure to test and replace if necessary, the fuel pump to correct the customers concern of the MIL on.
PIT4911W
Service Bulletin/Repair Instructions
This Preliminary Information communication advises the technician that the Human Machine Interface, Radio or Tuner, radio controls, Integrated Center Stack, display, and Media Disc Players are placed on restriction through the General Motors Technical Assistance Center. Dealer will need to contact General Motors Technical Assistance Center for further assistance.
PIT5272
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that may have a whistle noise in the vehicle from the driver or passenger side. Technician will need to inspect for voids in the body sealer on the left or right side A-pillar. Technician should also inspect for voids in the body sealer at the cowl seam.
PI1212
Service Bulletin/Repair Instructions
This preliminary bulletin explains the proper way to update and complete the IPC updates
PIT5273
Service Bulletin/Repair Instructions
This Preliminary Information communication advises the technician vehicle equipped with Regular Production Option Code UY2 the location of the 5th wheel harness was relocated. Starting with the 2015 model year, the location has changed to the rear of the pickup box ? forward of the rear bumper and attached to the rear frame cross member.
PIT5274
Service Bulletin/Repair Instructions
This Preliminary Information communication advises the technician on the location of the blunt cut wires for the roof beacon light. Technician can find the wires located directly above the overhead roof console.
PIP3343E
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have an oil leak shortly after a cold start when extremely low ambient temperatures are present. Technician will need to clean the area of the oil leak, clean and dry the PCV hoses, and replace the oil fill cap with part number 12589430.
PIP5189
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicle that may have black smoke on a cold start. A dual-pulse injection strategy is utilized during engine cold start to reduce the time required to bring the catalytic converter up to operating temperature. This split injection strategy lasts for about 60 seconds on cold start. This process may cause the customer to see increased black smoke during cold start and should be considered normal.
14-06-04-004A
Service Bulletin/Repair Instructions
This information bulletin provides additional information to the technician on how to diagnose possible normal engine noise during a cold star and a warm engine operation.
130089004H
Service Bulletin/Repair Instructions
Car and Truck Fix it Right the First Time Issues
1406130001
Service Bulletin/Repair Instructions
High Voltage Safety ? High Voltage Disabling
PIP5130C
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician how to diagnose and repair vehicles with an engine that runs with an intermittent crank no start with a Diagnostic Trouble Code P0011 or P00C6 current or history. Technician will need to use Global Diagnostic System 2 to actuate the cam phaser solenoid 4 or 5 times then try starting the vehicle. Then disable the ignition and fuel system. After the ignition and fuel system are disabled try to start the engine. Technician can now unplug the camshaft actuator to perform the following. Install a 20A fused jumper wire between the terminal 2 and 12V. Tickle/tap the low reference terminal 1 to ground on the cam actuator magnet, while cranking the engine over. When the engine starts and runs the cam actuator or oil control valve does not need to be replaced.
03-06-03-004K
Service Bulletin/Repair Instructions
This warranty bulletin explains how to use the EL-50313 Midtronic GR8 Battery tester to test a battery and determin if it is warranty or not
PIT5161B
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that may have a bump feel or clunk noise at a stop or on launch. Dealer should communicate to the customer this condition is a normal operating characteristic of their vehicle. The bump clunk issue may be due to fuel movement in the fuel tank when not completely full. The condition is eliminated after completely filling the fuel tank.
PIT5241B
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about customers that may request the factory Integrated Trailer Brake Controller Regular Production Option Code (JL1) be installed on their Full-Size Pickup or SUV when the vehicle was not ordered with the option. Dealer should advise the customer it cannot be added to the vehicle.
PIC5854B
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that may have a the AM or FM audio volume changes, mutes, echoes, cuts in and out, repeats broadcast content, or skips intermittently. Advise this is normal operation when listening to a weak AM or FM HD station. Technician can shut the HD option off to fix the concern.
PIP3343D
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have an oil leak shortly after a cold start when extremely low ambient temperatures are present. Technician will need to clean the area of the oil leak, clean and dry the PCV hoses, and replace the oil fill cap with part number 12589430.
PIT5268
Service Bulletin/Repair Instructions
This Preliminary Information communication advises the technician that some vehicles may have a radio display that is covered when the radio station favorites list is maximized. This is a normal operating characteristic and no repair attempt should be made. The hidden screen functions will operate again after the user minimizes the favorites list by dragging it to the bottom of the display.
13-00-89-004G
Service Bulletin/Repair Instructions
This informational bulletin helps the technician quick reference repairs to bulletins as opposed to replacing parts that may be un necessary.
PI1197
Service Bulletin/Repair Instructions
This preliminary bulletin provides new model features and service guide.
PI0970A
Service Bulletin/Repair Instructions
This preliminary bulletin provides a procedure to repair or replace the tonneau cover clamps if the customer states the clamps are to hard to close.
PIP5088B
Service Bulletin/Repair Instructions
This Preliminary Information communication advises the technician that the 2010 through 2015 6.6L Duramax Diesel Engine Part number 12638502 has been placed on a parts restriction through General Motors Product Quality Center. Dealer will need to contact General Motors Product Quality Center for further assistance.
PIC5374C
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have a frequent "off route" messages while following Turn by Turn route. Technicians will need to remove power from the Vehicle Communication Interface Module for one hour and retest for the concern.
PIC5959A
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that has no XM audio on certain channels but XM channel info is displayed. Technician will need to contact XM and deactivate and activate the module.
PIT5264
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that when a Canadian customer may comment that when they travel to the United States, they are unable to connect to OnStar or use hands free calling. Dealer can advise the customer that the existing cell phone provider not having roaming agreements in areas outside of Canada. At this time, a customer has the option of contacting OnStar to have a 500 number loaded for OnStar operation while in the United States.
PI1187
Service Bulletin/Repair Instructions
This preliminary bulletin provides a repair to replace the windshield to fix the customers concern of the inside rearview mirrior loose or fell off with bracket.
PIC4801F
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician on how to diagnose and repair vehicles that may have an OnStar Turn-By-Turn Navigation the system that is inoperative. Technician verifies there are no Diagnostic Trouble Codes are present in the Antilock Braking System and Vehicle Communication Interface Module of the vehicle. If no Diagnostic Trouble Codes found call OnStar using the Blue button on the OnStar key pad and ask the advisor for a turn by turn route. Also make a OnStar personal call and a call into the vehicle. If normal diagnostics do not lead to a resolution technician will need to call General Motors Technical Assistance Center for further assistance.
130089004G
Service Bulletin/Repair Instructions
Car and Truck Fix it Right the First Time Issues
PIT4864F
Service Bulletin/Repair Instructions
Information On Requests To Add OnStar Bluetooth Option.
03-06-04-017G
Service Bulletin/Repair Instructions
This informational bulletin explains the use of diesel fuel additives to remove water or enhance performance.
11-08-49-001J
Service Bulletin/Repair Instructions
This technical bulletin provides a procedure on how to turn the transport mode message of and reset the battery light flashing.
PIC3011H
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have the OnStar system does not respond properly to some numbers and/or voice commands. Dealer should direct the customer to review the operational characteristics in the OnStar Users Guide.
PIC5491E
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have an OnStar system that will not power up. Technician should turn off the ignition and cancel retained accessory power. After the vehicle has powered down, remove power to the OnStar module for five minutes. After the power has been removed for five minutes, if the OnStar system is working release the vehicle. If the OnStar system is still inoperative continue with published Service Information diagnostics. Technician may need to contact General Motors Technical Assistance Center depending on the STID, Station ID, or OnStar Customer Identifier.
PIT5241A
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about customers that may request the factory Integrated Trailer Brake Controller Regular Production Option Code (JL1) be installed on their Full-Size Pickup or SUV when the vehicle was not ordered with the option. Dealer should advise the customer it cannot be added to the vehicle.
12-07-30-001C
Service Bulletin/Repair Instructions
This informational bulletin provides a process to the service agents that are not required to contact PQC, to determine when to replace a assembly as opposed to repairing and if an engine or transmission is being returned, that it has all the information in relation to that part being returned.
PIP5184
Service Bulletin/Repair Instructions
This Preliminary Information communication advises the technician that when replacing the camshaft part number 12626660. Technician will need to ensure that the date code and the finish of the camshaft. If the cam is discolored or has chatter marks, have parts department send the cam back as (MR code7) new defective.
09-03-10-016B
Service Bulletin/Repair Instructions
This informational bulletin explains how to balance a chrome wheel without damaging the chrome face of the rim.
10-08-64-002C
Service Bulletin/Repair Instructions
This warranty bulletin explains how to determine if an outside mirrior was damaged by the customer and what is considered warranty and non-warranty.
12-03-10-001A
Service Bulletin/Repair Instructions
This informational bulletin provides technicians with ways to decrease the tire slipping on the rim and reduce to possible chances of the customers concerns over tire vibration are repair.
12-03-10-002A
Service Bulletin/Repair Instructions
This informational bulletin provides the technician the proper way to install and torque the wheel.
PI0737A
Service Bulletin/Repair Instructions
This preliminary bulletin provides information on how to set the rear electric child locks.
PI1180
Service Bulletin/Repair Instructions
This preliminary bulletin provides a procedure to reprogram the body control module to correct the customers concern of the intermittent no start and security lamp on.
PIP5182
Service Bulletin/Repair Instructions
This Preliminary Information communication advises the technician that the 2015 Chevrolet Silverado and 2015 GMC Sierra equipped with the 6.6L Diesel Engine Control Module part number 12658036 will be placed on a parts restriction through the General Motors Product Quality Center. Dealer will need to contact General Motors Product Quality Center for further assistance.
05-03-10-020E
Service Bulletin/Repair Instructions
This informational bulletin explains the use of Nitrogen in GM tires.
07-03-10-008D
Service Bulletin/Repair Instructions
This bulletin provides information regarding the normal tire wear condition of slight or mild tire feathering and recommended practices.
08-03-10-006E
Service Bulletin/Repair Instructions
This technical bulletin provides a procedure on cleaning a leaking rim, to correct a customers concern of having a slow tire leak and low tire psi message on.
PIT5245A
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that the blower motor may be noisy or vibrate when running. This concern will only occur when the temperatures is below 32 degrees Fahrenheit and if the blower motor is removed while still cold, ice may be found on the blower motor cage. This concern could be caused by water leaking or snow ingestion into the Heater-Vent-Air Conditioning case. Technician is to perform normal water testing diagnostics while the Heater-Vent-Air Conditioning is running, looking for water leaking past the plenum cover. If water is leaking past the cover remove the cover and install a 12x12 snow resistant screen to the fresh air intake. Reseal and install the plenum cover cap using Kent air dry sealer or equivalent.
PIT4943C
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have a Service Engine Soon Malfunction Indicator Lamp. Technician may find Diagnostic Trouble Code P0442. Technician will need to review Techlink article from May 2013 titled "Using the Evaporative Emissions System Tester" Technician will need to follow these steps to help diagnose the issue. First after the P0442 has been verified do not disturb any of the fuel system components. The technician now can use the scan tool to close the Evaporative Emissions System. If possible change the tank pressure sensor units from inch_H2O to milimeter_Hg for better resolution. Now the vehicle can be stared to monitor the tank pressure sensor output value for approximately two minutes. If the tank pressure sensor value does change, pressurize the fuel tank side of the purge solenoid with the GE 41413-A / J 41413-A and the necessary adaptors. Now add smoke and allow pressure to stabilize for 2 minutes. If smoke is allowed to pass through the purge solenoid, replace the purge solenoid. If the tank pressure sensor value does not change, then install CH-48096 adaptor between the purge line from the canister and the purge solenoid. With the Evaporative Emissions System closed, pressurize the system through the CH-48096 adaptor and allow the system to completely stabilize, by observing the Press / Vac Gauge for a minimum of 5 minutes. Now add smoke to the system with GE 41413-A / J 41413-A after system stabilization. Now inspect the purge solenoid, engine side, fuel cap, canister vent solenoid filter and any line quick connects. When the leak is unable to be located, test under a vacuum condition. his type of leak may be detected by using the scan tool Purge/Seal function to create a vacuum in the Evaporative Emissions System and then observe the FTP sensor parameter for vacuum decay.
PIT5233A
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that may have hard or unable to rotate ignition key concern. When the concern is present the steering wheel will need to be rotated in either direction to alleviate the pressure between the steering column lock pin and lock plate. Please communicate to the customer this condition is a normal operating characteristic of their vehicle.
PIT5240B
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about systems operate during a remote vehicle start event. Dual Zone Auto Regular Production Option Code (CJ2) Heater-Vent-Air Conditioning settings the Heater-Vent-Air Conditioning settings will remain set to the previous Heater-Vent-Air Conditioning settings when the ignition was turned off. Single Zone Manual Regular Production Option Code (C67) HVAC settings the Heater-Vent-Air Conditioning settings will remain set to the previous Heater-Vent-Air Conditioning settings when the ignition was turned off. The Rear window defogger during a remote start event, the rear window defogger will turn on if the outside temperature is 44 degrees Fahrenheit (7 degrees Celsius) or below. The heated seats will not turn on if a Remote Vehicle Start event is performed within 2 hours of shutting the engine off. The cooled seats will turn to the high setting when the ambient temperature is above 80 degrees Fahrenheit (27 degrees Celsius). Heated steering wheel will not turn on during Remote Vehicle Start event.
05-08-48-001D
Service Bulletin/Repair Instructions
This warranty administration bulletion provides the dealer technician information and guidelines for claiming a windshield.
PIP5104A
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that may have a cold engine tick noise for 50 seconds at start up. Technician determines if the tick noise is possibly coming from the exhaust manifold, as this noise could easily be mistaken for an engine tick noise. If your SI diagnosis does not isolate the cause of this concern, this concern should be considered a vehicle design characteristic of the ECM calibration and no additional repairs should be performed.
PIP5174A
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have an engine extended or long crank time during ambient air temps of ?18° Celsius (0° Fahrenheit) or colder when using E85 fuel. Technician will need to use Global Diagnostic System 2 to determine the actual ethanol content of the fuel. Adding regular fuel to the tank may help resolve the concern.
PIP5179
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have extended or long crank time during cold ambient air temperatures. Direct Injection systems run at higher pressures, and the mechanical pump on the engine must build up the required pressure before the first injection event occurs. Direct Injection engines may have slightly longer cold crank times than that of port fuel engines.
120310001A
Service Bulletin/Repair Instructions
Vibration Shortly After Tires are Mounted/Preventing Vibration from Wheel Slip
120310002A
Service Bulletin/Repair Instructions
Proper Wheel Installation and Wheel Torque Techniques
14034
Service Bulletin/Repair Instructions
Service Update for Inventory Vehicles Only Fuse Block Retention Expires February 28, 2016 - Equipped with 220 Amp Generator (KW5)
99-08-51-007F
Service Bulletin/Repair Instructions
Refinishing Aluminum Wheels This bulletin updates General Motor's position on refinishing aluminum wheels. GM does not endorse any repairs that involve welding, bending, straightening o re-machining. Only cosmetic refinishing of the wheel's coatings, using recommended procedures, is allowed. Evaluating Damage In evaluating damage, it is the GM Dealer's responsibility to inspect the wheel for corrosion, scrapes, gouges, etc. The Dealer must insure that such damage is not deeper than what can be sanded or polished off. The wheel must be inspected for cracks. If cracks are found, discard the wheel. Any wheels with bent rim flanges must not be repaired or refinished. Wheels that have been refinished by an outside company must be returned to the same vehicle. The Dealer must record the wheel ID stamp or the cast date on the wheel in order to assure this requirement. Refer to Refinisher's Responsibility Outside Company later in this bulletin.
990851007F
Service Bulletin/Repair Instructions
Refinishing Aluminum Wheels
04-00-89-053F
Service Bulletin/Repair Instructions
This informational bulletin provides information for the dealer technician to gather as much information to help aid Engineers by completely filling out requested reports.
11-00-89-002B
Service Bulletin/Repair Instructions
This informational bulletin was created to inform that any accessories that are install from the GM factory will be covered under the standard vehicle warranty and dealer installed accessories will be cover for a full year (12months).
PIP5089A
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have a Diagnostic Trouble Code C0569 that will not clear. Technician should be advised if there are any issues with the rotational position sensor, incremental position sensor, encoder motor, motor A or B circuits, rotational position sensor or incremental position sensor circuits when the transfer case control module attempts to determine location the location cannot be determined correctly.
PIP5092A
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that a driveline noise or vibration at various speeds and operating conditions. Technician should be advised that the vehicle should always be restored to a factory configuration when diagnosing noise and vibration concerns.
PI0281D
Service Bulletin/Repair Instructions
Underbody Component Corrosion The following information may be helpful when addressing underbody component corrosion with customers. Some customers may comment that one or more of their vehicle's underbody components are showing some form of corrosion. This corrosion may be red in appearance (rust) if the component is steel, forged iron or cast iron. This corrosion may also be grey or white in color if the component is constructed of an aluminum alloy.
PIP4793H
Service Bulletin/Repair Instructions
Transmission Valve Body.
Reading this report
Complaint counts are reports filed with NHTSA, not failure rates. A common model collects more of them than a rare one that breaks more often.