PIP4902W
Service Bulletin/Repair Instructions
This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
Vehicle report
2016 GMC SIERRA DENALI
Service bulletins
1048 bulletinsTechnical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.
PIT5099J
Service Bulletin/Repair Instructions
PI to help diagnose A/C concern
PIT3271Q
Service Bulletin/Repair Instructions
This preliminary information communicates information about how to determine if a wheel and tires size change is available.
PIP4902V
Service Bulletin/Repair Instructions
This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
PIP6104
Service Bulletin/Repair Instructions
This Preliminary information communicates the steps on how to save a GDS2 Session Log and upload to a Technical Assistance Case in CX Connect.
PIP4902U
Service Bulletin/Repair Instructions
This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
PIT5214G
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have had multiple repair attempts that are being performed on customer’s vehicles that exhibit vibration conditions without utilizing the support of General Motors Technical Assistance Center. If valid vibration frequency or Road Force Variation data has been collected and a repair attempt does not correct the customer complaint, contact General Motors Technical Assistance Center for further support. For any vehicles that remains unrepaired after being at the dealer for three days or more and a related bulletin or PI is not found, contact General Motors Technical Assistance Center for further support.
13598
Other
New Vehicle Monitoring Programs Section in IVH
PIP4902T
Service Bulletin/Repair Instructions
This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
PIC5650M
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have an intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble Codes B3055, B3060, B3935, C0750, C0755, C0760, C0765, and/or C0775.
PIP4902S
Service Bulletin/Repair Instructions
This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
25-NA-156
Service Bulletin/Repair Instructions
This service bulletin provides information on Tire Sidewall Irregularities.
00-06-01-026R
Service Bulletin/Repair Instructions
This service bulletin provides information on replacing the intake manifold when the engine is replaced after severe internal engine damage.
PIT5074R
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about the use of J-35616-64B and Mini 50 terminal test probe, replacement terminals, and terminated leads.
23-NA-153
Service Bulletin/Repair Instructions
The service bulletin advises the tech of a normal transmission shift condition and the delay in throttle response when the throttle plate is opened rapidly and advises the customer that it is normal for the delay.
15-NA-010
Service Bulletin/Repair Instructions
This service bulletin provides information to dealership personnel for new vehicles with less than 1,000 miles that may not pass California smog inspection or smog inspection in other states.
PI0281L
Service Bulletin/Repair Instructions
This preliminary informational (PI) bulletin provides information to dealership personnel that may be helpful when addressing underbody component corrosion with customers.
07-00-89-037W
Service Bulletin/Repair Instructions
This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance programs.
25-NA-087
Service Bulletin/Repair Instructions
This service bulletin provides information on the proper Reflective High Temperature Heat and/or Insulating Tape to use for certain repairs, such as Wiring Harness Repairs.
13-08-116-001K
Service Bulletin/Repair Instructions
The intent of this service bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for causing multiple customer concerns that do not have other diagnostic methods to identify them.
25-NA-052
Service Bulletin/Repair Instructions
This bulletin advises the technician to flush the cooling system multiple times if oil has been found in the cooling system and replace the parts that may be contaminated due to oil in system.
24-NA-098
Service Bulletin/Repair Instructions
This service bulletin provides information for dealers/technicians on Service Programming System (SPS) Error Codes E4398, E4399, E4401, E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491, E4492, or E6961 and resolution information.
25-NA-065
Service Bulletin/Repair Instructions
This informational bulletin instructs the tech when fuel/fluid is needed to be tested and where it can be sent for analysis.
08-03-10-006I
Service Bulletin/Repair Instructions
This service bulletin provides a procedure on how to clean and resurface aluminum wheel bead seats for vehicles that have the condition of Tire Slowly Goes Flat, Tire Air Loss, Low Tire Pressure Warning Light Illuminated, Aluminum Wheel Bead Seat Corrosion.
15-06-03-001F
Service Bulletin/Repair Instructions
This service bulletin provides information to diagnose batteries that have set for a long period of time and/or cold weather climates and testing those batteries.
17-NA-073
Service Bulletin/Repair Instructions
This warranty administration bulletin provides information regarding the field action courtesy transportation policy.
05-03-07-009L
Service Bulletin/Repair Instructions
This service bulletin provides information on Wheel Alignment Specifications, Requirements and Recommendations for GM Vehicles.
11-00-89-005Y
Service Bulletin/Repair Instructions
This Warranty Administration bulletin provides information on Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy (U.S. Only).
05-08-51-001L
Service Bulletin/Repair Instructions
This informational bulletin provides a procedure on how to remove the paint stain that may present itself under the shipping film.
16-NA-109
Service Bulletin/Repair Instructions
This service bulletin provides a procedure inspecting for excess grease or Sealant on the Exterior of the steering gear due to seeing grease or sealant on certain locations on the gear.
21-NA-138
Service Bulletin/Repair Instructions
This service bulletin provides a repair procedure to correct a customer concern of a Squeak, Grind or Clunking Noise from Rear Leaf Springs.
07-00-89-037V
Service Bulletin/Repair Instructions
This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance programs.
10-08-110-001L
Service Bulletin/Repair Instructions
This service bulletin provides information on proper use of floor mats.
21-NA-043
Service Bulletin/Repair Instructions
This bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles before being sold (prepping) to the customer.
22-NA-074
Service Bulletin/Repair Instructions
This service bulletin provides service information to technicians on guidelines to replace Oil Cooler, Oil Cooler Lines and Oil Tank if the engine was replaced where large amounts of debris has flowed throughout the oiling system.
01-08-42-001Q
Service Bulletin/Repair Instructions
This service bulletin provides information on Exterior Lamp Condensation and Water Leak Information and Replacement Guidelines.
09-06-04-026Z
Service Bulletin/Repair Instructions
This bulletin provides information on identifying Non-GM Engine Calibrations for Gasoline Engines using the Tech 2 or GDS 2.
20-NA-132
Service Bulletin/Repair Instructions
This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
07-00-89-037U
Service Bulletin/Repair Instructions
This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance programs.
03-06-01-023I
Service Bulletin/Repair Instructions
This service bulletin explains how to measure for oil consumption and possible reasons for loss of oil.
18-NA-263
Service Bulletin/Repair Instructions
This warranty administration bulletin provide policy information for variable diagnostic time allowances on select labor operations (U.S. Only).
PIT5962B
Service Bulletin/Repair Instructions
This Preliminary information communicates a GM part number for reflective high temperature heat or insulating tape when repairing wiring harnesses.
PIT6261
Service Bulletin/Repair Instructions
This Preliminary information communicates to dealers GM is working on a solution for outdated Apps
08-07-30-035I
Service Bulletin/Repair Instructions
This service bulletin provides information on the harmful effects of ethylene glycol in transmission fluid.
19-NA-219
Service Bulletin/Repair Instructions
This diagnostic tip bulletin provides additional information on how to diagnose a possible valve, lifter or camshaft issue.
04-06-01-029K
Service Bulletin/Repair Instructions
This informational bulletin explains Unscheduled Supplemental Services and the importance of GM Simplified Maintenance Schedules.
24-NA-040
Service Bulletin/Repair Instructions
This service bulletin provides information on All hazmat parts being returned to the Warranty Parts Center (WPC) must be shipped using Central Transport. Hazardous materials should never be sent by air transportation to the WPC.
10-00-89-009F
Service Bulletin/Repair Instructions
This service bulletin provides information on key code security rules and information on GM keycode look-up applications (U.S).
03-06-01-023H
Service Bulletin/Repair Instructions
This service bulletin explains how to measure for oil consumption and possible reasons for loss of oil.
01-06-01-011Q
Service Bulletin/Repair Instructions
This service bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil consumption.
99-00-89-019Z
Service Bulletin/Repair Instructions
This Warranty Administration bulletin provides information on the Global Warranty Management (GWM) Warranty Parts Center (WPC) Parts Return Program.
07-00-89-037T
Service Bulletin/Repair Instructions
This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance programs.
23-NA-154
Service Bulletin/Repair Instructions
This bulletin provides information on Warranty Administration – Required Operating Procedures - 8 Points (U.S. Only).
04-06-04-051J
Service Bulletin/Repair Instructions
This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent additive.
23-NA-219
Service Bulletin/Repair Instructions
This service bulletin provides information on Concerns or Questions Regarding Installation of Dealer Installed Accessories.
20-NA-138
Service Bulletin/Repair Instructions
This bulletin provides information on Policies Applicable to All U.S. Dealers for Engine and Transmission Assembly Replacement Under Warranty, Policy or Customer Enthusiasm and information on Submission of Warranty Transaction in Global Warranty Management.
08-07-30-026I
Service Bulletin/Repair Instructions
This service bulletin provides information on some vehicles that may rock or move slightly forward or rearward while in Park at start up after cold soak. This condition may be accompanied by a clunk noise. This is a slight movement that is more often seen visually, rather than felt, when viewed from the outside and using the auto-start feature, if equipped.
18-NA-146
Service Bulletin/Repair Instructions
This warranty administration bulletin provides policy information, proper labor operation selection and causal part identification for warranty transactions (U.S. Only).
07-00-89-036K
Service Bulletin/Repair Instructions
This service bulletin provides information on Enhancing Field Product Reports with Digital Pictures.
02-00-89-002X
Service Bulletin/Repair Instructions
This service bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S. and Canada Dealers Only).
PIT3271P
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles. General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.
24-NA-174
Service Bulletin/Repair Instructions
The bulletin provides direction on how to locate the Temporary Service Part (TSP) form in GlobalConnect.
General Communication
Service Campaign
Vehicle Wide Programming (VWP) is a new process to update software on GM Vehicles. It provides the ability via a single selection within Techline Connect to first identify which modules need updating and then proceed to updating affected modules (with some exceptions). The updating of modules is completed in parallel instead of the technician needing to update one module at a time. This allows a more streamlined approach for dealers and customers.
05-03-08-002J
Service Bulletin/Repair Instructions
This service bulletin provides information to dealership personnel on diagnosis and replacement of shock absorber and strut due to fluid leak.
18-NA-073
Service Bulletin/Repair Instructions
This service bulletin provides graphics, information and guidelines for engine component wear to assist service personnel as a guideline to perform necessary engine repairs and prevent unnecessary engine replacement.
23-NA-044
Service Bulletin/Repair Instructions
This service bulletin provides information on AGM batteries that require less frequent charging in storage.
01-00-89-010S
Service Bulletin/Repair Instructions
This service bulletin provides information on a guide to help reduce repeat visits for the same customer concern.
07-06-01-016J
Service Bulletin/Repair Instructions
This service bulletin provides information on Internal Engine Noise or Damage After Oil Filter Replacement.
23-NA-141
Service Bulletin/Repair Instructions
This informational bulletin advises the technician that the engine and related parts will be debited if found that the tech did not properly prepare the engine block from dirt and debris in bolt holes or if found that the block was damaged by the tech.
00-06-01-012N
Service Bulletin/Repair Instructions
This service bulletin advises about the possible issues that may occur when using a scotch brite pad or highly abrasive disk on gasket sealing surfaces or reused parts.
05-06-04-022V
Service Bulletin/Repair Instructions
This bulletin provides information on the TOP TIER Detergent Gasoline Licensed Brands and the TOP TIER Diesel Fuel Licensed Brands that are recommended for use in all GM vehicles and the TOP TIER FUELS website URL.
16-NA-222
Service Bulletin/Repair Instructions
This bulletin provides information on Engine Concerns that could result from lack of scheduled maintenance, improper service or aftermarket calibrations.
09-06-04-026Y
Service Bulletin/Repair Instructions
This bulletin provides information on identifying Non-GM Engine Calibrations for Gasoline Engines using the Tech 2 or GDS 2.
01-06-01-011P
Service Bulletin/Repair Instructions
This service bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil consumption.
18-NA-306
Service Bulletin/Repair Instructions
This Warranty Administration service bulletin provides information for dealers/Service advisors on when and how to submit a Pre-Repair Authorization (PRA).
PI0754G
Service Bulletin/Repair Instructions
This PI provides information on Rear and Side Tempered Glass Spots (Quench Marks) and that they are a normal characteristic.
16-NA-158
Service Bulletin/Repair Instructions
This service bulletin describes the U.S. Dealer Special Tool Loan Program process.
12-01-37-001G
Service Bulletin/Repair Instructions
This service bulletin provides information to dealership personnel on a new refrigerant (R1234yf) for A/C service.
24-NA-141
Service Bulletin/Repair Instructions
GM is receiving damaged (cracked or broken) transmission cores returned to the reman facilities. The damage is being caused either in the removal process by the technician, or inadequate packaging or shipping. This bulletin advises the dealers to be more careful not to damage the transmissions during removal and to package the core properly for return.
00-03-10-002M
Service Bulletin/Repair Instructions
This service bulletin provides information on Chemical Staining, Pitting, Corrosion and/or Spotted Appearance of Chromed Aluminum Wheels.
17-NA-157
Service Bulletin/Repair Instructions
This service bulletin explains the difference in oil filters for gas engines with new oil pump control systems and the possibilities of what may happen using the incorrect filter.
99-04-20-002O
Service Bulletin/Repair Instructions
This service bulletin provides information on Driveline Clunk Noise and what is acceptable and what is considered normal operation.
04-06-04-051I
Service Bulletin/Repair Instructions
This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent additive.
16-NA-383
Service Bulletin/Repair Instructions
This service bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels should be used to reduce carbon build-up.
22-NA-070
Service Bulletin/Repair Instructions
This service bulletin provides information for replacement parts traceability (RPT) process to aid in tracking part replacements.
18-NA-099
Service Bulletin/Repair Instructions
This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product Allegation Resolution (PAR) claim.
22-NA-018
Service Bulletin/Repair Instructions
This service bulletin provides information for the Global Warranty Management (GWM) Warranty Parts Center (WPC) Part Photo Return Process (U.S. Dealers Only).
18-NA-125
Service Bulletin/Repair Instructions
This service bulletin provides information for engine oil life monitor operation calculation.
20-NA-016
Service Bulletin/Repair Instructions
This Warranty Administration bulletin provides information on customer vehicles concern results in a manufacturer repurchase from the customer, GM depends on the dealership to host and administer the repurchase closing and intake of the returning vehicle.
08-07-30-035H
Service Bulletin/Repair Instructions
This bulletin provides information on the harmful effects of water or ethylene glycol in transmission fluid.
16-NA-119
Service Bulletin/Repair Instructions
This warranty administration bulletin provides policy information to cover GMs policy on performing GM covered vehicle services and maintenance on vehicles originating/sold in Canada.
09-00-89-008G
Service Bulletin/Repair Instructions
This Warranty Administration bulletin provides retail and wholesale service personnel with the policies/procedures and the warranty transaction submission procedures that support the Personal Property Damage process.
18-NA-067
Service Bulletin/Repair Instructions
This service bulletin provides information for cleaning brake dust off of aluminum or chrome wheels.
06-00-89-029V
Service Bulletin/Repair Instructions
This service bulletin includes information on Interior Cleaning - Instrument Panel (IP), Hard or Plastic Surfaces, Seats, Carpet, Leather, Vinyl, Fabric Cleaner, Stain Remover, Restorer - Product Availability.
10-08-110-001K
Service Bulletin/Repair Instructions
This service bulletin provides information on proper use of floor mats.
13-08-116-001J
Service Bulletin/Repair Instructions
The intent of this service bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for causing multiple customer concerns that do not have other diagnostic methods to identify them.
15-00-89-004G
Service Bulletin/Repair Instructions
This service bulletin provides technicians with information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage.
00-03-10-006P
Service Bulletin/Repair Instructions
This service bulletin provides information for dealers/technicians on Tire Radial Force Variation (RFV).
17-NA-052
Service Bulletin/Repair Instructions
This bulletin updates the position of General Motors on refinishing aluminum wheels. GM has determined that wheel refinishing under warranty will no longer be performed.
10-08-45-001H
Service Bulletin/Repair Instructions
This bulletin provides information for electrical ground repairs using new General Motors replacement fasteners with conductive finish.
23-NA-103
Service Bulletin/Repair Instructions
This service bulletin provides information on submitting quality Photos of Various Vehicle Concerns to the GM Technical Assistance Center (TAC).
07-00-89-037S
Service Bulletin/Repair Instructions
This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance programs.
11-00-89-005X
Service Bulletin/Repair Instructions
This Warranty Administration bulletin provides information on Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy (U.S. Only).
19-NA-044
Service Bulletin/Repair Instructions
This service bulletin provides information on the cold start control system in DI engines to reduce cold start emissions and improve fuel economy.
16-NA-338
Service Bulletin/Repair Instructions
This Warranty Admin service bulletin provides guidelines for Dealers Not Required and for Dealers Required to Contact the PQC for engine or transmission assembly replacement and explains the PQC process, GWM Transaction submission, vehicle service record retention and proper handling of assembly returns for Canadian Dealers only.
PI0281K
Service Bulletin/Repair Instructions
This preliminary informational (PI) bulletin provides information to dealership personnel which may be helpful when addressing underbody component corrosion with customers.
02-08-42-001J
Service Bulletin/Repair Instructions
This informational bulletin provides information for dealers/technicians on Headlamp, Tail Lamp, License Lamp or Fog/Driving Lamp Damage.
PI1394B
Service Bulletin/Repair Instructions
This PI bulletin advises the technician on the proper way to install the pistons in an engine.
PI0592I
Service Bulletin/Repair Instructions
This preliminary information (PI) provides information om Service Programming System (SPS) Error Codes (E4398, E4399, E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491 or E6961).
PIT5962A
Service Bulletin/Repair Instructions
This Preliminary information communicates a GM part number for reflective high temperature heat or insulating tape when repairing wiring harnesses.
03-00-91-001I
Service Bulletin/Repair Instructions
This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure when diagnosing vibration concerns.
20-NA-159
Service Bulletin/Repair Instructions
This Warranty Administration bulletin is for information on General Motors New Vehicle Tire Warranty Program (U.S. Dealers Only).
05-00-89-029F
Service Bulletin/Repair Instructions
This service bulletin provides information on General Motors Dealership Critical Equipment Requirements and Recommendations.
01-06-01-011O
Service Bulletin/Repair Instructions
This service bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil consumption.
17-NA-170
Service Bulletin/Repair Instructions
This service bulletin provides information about the Hunter wheel Road Force balancers that should be utilized for all repairs requiring balance and Road Force measurement.
99-00-89-019Y
Service Bulletin/Repair Instructions
This Warranty Administration bulletin provides information on the Global Warranty Management (GWM) Warranty Parts Center (WPC) Parts Return Program.
02-00-89-002W
Service Bulletin/Repair Instructions
This service bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S. and Canada Dealers Only).
10-00-89-006J
Service Bulletin/Repair Instructions
This service bulletin provides information for dealers on how to submit a product information report (PIR) (Canada Only).
07-08-49-020R
Service Bulletin/Repair Instructions
This informational bulletin provides information for the IPC odometer programming method quick reference guide.
PIP4112T
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician of a complaint of a sag or hesitation when accelerating. The concern is present when coasting at low speeds of less than 15 miles per hour and then aggressively applying the throttle, or after making a hard stop followed by an aggressive throttle. This concern may also be present while cruising at highway speeds and then an aggressive increase in throttle. This is considered normal operation of the vehicle the throttle is delayed and opened slowly up to .7 seconds to help minimize driveline lash and clunking or will have approximately .5 seconds of zero torque to allow the transmission to shift to downshift.
23-NA-144
Service Bulletin/Repair Instructions
This technical bulletin provides information and a solution to a condition of Brake Pedal Moves or Self Applies at Full Turns.
09-00-89-016H
Service Bulletin/Repair Instructions
This Warranty Administration bulletin provides information on the proper use of the labor operation 0600014.
15-00-89-004F
Service Bulletin/Repair Instructions
This service bulletin provides technicians with updated information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage.
01-00-89-010R
Service Bulletin/Repair Instructions
This service bulletin provides information on a guide to help reduce repeat visits for the same customer concern.
04-06-04-051H
Service Bulletin/Repair Instructions
This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent additive.
09-06-04-026X
Service Bulletin/Repair Instructions
This bulletin provides information on identifying Non-GM Engine Calibrations for Gasoline Engines using the Tech 2 or GDS 2.
17-NA-066
Service Bulletin/Repair Instructions
This service bulletin provides information for automatic transmission Oil Cooler Flush and flow test.
21-NA-026
Service Bulletin/Repair Instructions
This service bulletin provides information for dealers/technicians on accessory all-weather floor liners and flat mats warped or misshapen.
99-09-40-005I
Service Bulletin/Repair Instructions
This service bulletin provides information on availability for a seat belt extender.
01-06-01-011N
Service Bulletin/Repair Instructions
This service bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil consumption.
99-08-51-001F
Service Bulletin/Repair Instructions
This service bulletin provides information on Paintless Dent Repair Process.
13-08-116-001I
Service Bulletin/Repair Instructions
The intent of this service bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for causing multiple customer concerns that do not have other diagnostic methods to identify them.
04-07-30-013E
Service Bulletin/Repair Instructions
This service bulletin provides information to dealership personnel on automatic transmission shift and engine driveability concerns and/or MIL ON due to aftermarket oil bath air filter use.
02-00-89-002V
Service Bulletin/Repair Instructions
This service bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S. Dealers Only).
08-07-30-026H
Service Bulletin/Repair Instructions
This service bulletin provides information on some vehicles that may rock or move slightly forward or rearward while in Park at start up after cold soak. This condition may be accompanied by a clunk noise. This is a slight movement that is more often seen visually, rather than felt, when viewed from the outside and using the auto-start feature, if equipped.
12-03-10-001E
Service Bulletin/Repair Instructions
This service bulletin provides information for dealers/technicians on Vibration Shortly After Tires are Mounted/Preventing Vibration from Wheel Slip (Tire Sliding on Wheel).
01-08-42-001P
Service Bulletin/Repair Instructions
This service bulletin provides information on Exterior Lamp Condensation and Water Leak Information and Replacement Guidelines.
11-00-89-005W
Service Bulletin/Repair Instructions
This Warranty Administration bulletin provides information on Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy (U.S. Only).
12-03-10-001D
Service Bulletin/Repair Instructions
This service bulletin provides information for dealers/technicians on Vibration Shortly After Tires are Mounted/Preventing Vibration from Wheel Slip (Tire Sliding on Wheel).
04-00-89-015Z
Service Bulletin/Repair Instructions
This bulletin provides information on Warranty Administration â Required Operating Procedures - 8 Points (U.S. Only).
08-07-30-035G
Service Bulletin/Repair Instructions
This bulletin provides information on the harmful effects of water or ethylene glycol in transmission fluid.
10-08-110-001J
Service Bulletin/Repair Instructions
This service bulletin provides information on proper use of floor mats.
11-00-89-005V
Service Bulletin/Repair Instructions
This Warranty Administration bulletin provides information on Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy (U.S. Only).
PI0281J
Service Bulletin/Repair Instructions
This preliminary informational (PI) bulletin provides information to dealership personnel which may be helpful when addressing underbody component corrosion with customers.
00-06-01-012M
Service Bulletin/Repair Instructions
This service bulletin advises about the possible issues that may occur when using a scotch brite pad or highly abrasive disk on gasket sealing surfaces or reused parts.
00-06-01-026Q
Service Bulletin/Repair Instructions
This service bulletin provides information on replacing the intake manifold when the engine is replaced after severe internal engine damage.
22-NA-009
Service Bulletin/Repair Instructions
This service bulletin provides service information on new torque specification and installation procedure for ACDelco Spin-On Oil Filters.
07-06-01-016I
Service Bulletin/Repair Instructions
This service bulletin provides information on Internal Engine Noise or Damage After Oil Filter Replacement.
16-NA-130
Service Bulletin/Repair Instructions
This service bulletin provides information for after installation of a replacement upper valve body, the transmission may have no Reverse and no 2nd gear.
15-NA-017
Service Bulletin/Repair Instructions
This Warranty Administration bulletin provides policy information on Causal Part requirements for transactions submitted to GM for payment.
PI0754F
Service Bulletin/Repair Instructions
This PI provides information on Rear and Side Tempered Glass Spots (Quench Marks) and that they are a normal characteristic.
99-04-20-002N
Service Bulletin/Repair Instructions
This service bulletin provides information on Driveline Clunk Noise and what is acceptable and what is considered normal operation.
01-08-42-001O
Service Bulletin/Repair Instructions
This service bulletin provides information for dealers/technicians on Exterior Lamp Condensation and Water Leaks and Replacement Guidelines.
00-00-90-002M
Service Bulletin/Repair Instructions
This service bulletin provides information for accurate tire pressures that ensure the safe handling and appropriate ride characteristics of GM cars and trucks.
07-03-16-004E
Service Bulletin/Repair Instructions
This service bulletin provides information for tire pressure monitoring (TPM) system concerns.
02-00-89-002U
Service Bulletin/Repair Instructions
This service bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S. Dealers Only).
23-NA-001
Service Bulletin/Repair Instructions
This service bulletin provides information for dealers/technicians on OnStar Module 2G Sunset Information.
09-00-89-008F
Service Bulletin/Repair Instructions
This Warranty Administration bulletin provides retail and wholesale service personnel with the policies/procedures and the warranty transaction submission procedures that support the Personal Property Damage process.
21-NA-124
Service Bulletin/Repair Instructions
This service bulletin provides diagnostic tips/steps on testing for possible EVAP leaks in the system to correct a customer concern of an MIL Illuminated with DTCs P0442 and/or P0455 Set.
PIT3271N
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles. General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.
22-NA-205
Service Bulletin/Repair Instructions
This service bulletin provides information on Module Harvesting.
10-00-89-006I
Service Bulletin/Repair Instructions
This service bulletin provides information for dealers on how to submit a product information report (PIR) (Canada Only).
99-00-89-019X
Service Bulletin/Repair Instructions
This Warranty Administration bulletin provides information on the Global Warranty Management (GWM) Warranty Parts Center (WPC) Parts Return Program.
22-NA-195
Service Bulletin/Repair Instructions
This service bulletin provides information on Handling Requests for Modifications to Permanently Import/Export Vehicles Between the U.S. and Canada.
03-06-04-017R
Service Bulletin/Repair Instructions
This service bulletin provides information on availability of Diesel Fuel additives.
PI0592G
Service Bulletin/Repair Instructions
This preliminary information (PI) provides information om Service Programming System (SPS) Error Codes (E4398, E4399, E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491 or E6961).
PIP5429A
Service Bulletin/Repair Instructions
This Preliminary Information communication advises the technician that the customer may experience a 2-3 slip or flare after the vehicle has been sitting for a period of time. Technician can update the Transmission Control Module if working on a model year 2007. On all other model years dealer should communicate to the customer this condition is a normal operating characteristic of their vehicle.
05-06-04-022T
Service Bulletin/Repair Instructions
This bulletin provides information on the TOP TIER Detergent Gasoline Licensed Brands and the TOP TIER Diesel Fuel Licensed Brands that are recommended for use in all GM vehicles and the TOP TIER FUELS website URL.
06-00-89-031H
Service Bulletin/Repair Instructions
This service bulletin provides information on OEM and Remanufactured Engine and Automatic Transmission/Transaxle Identification.
07-06-01-016H
Service Bulletin/Repair Instructions
This service bulletin provides information on Internal Engine Noise or Damage After Oil Filter Replacement.
13-08-116-001H
Service Bulletin/Repair Instructions
The intent of this service bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for causing multiple customer concerns that do not have other diagnostic methods to identify them.
15-00-89-004E
Service Bulletin/Repair Instructions
This service bulletin provides technicians with updated information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage.
01-00-89-010Q
Service Bulletin/Repair Instructions
This service bulletin provides information on a guide to help reduce repeat visits for the same customer concern.
05-00-89-072F
Service Bulletin/Repair Instructions
This service bulletin provides the technician with additional information on fuels, fuel additives and fuel management.
09-06-04-026W
Service Bulletin/Repair Instructions
This bulletin provides information on identifying Non-GM Engine Calibrations for Gasoline Engines using the Tech 2 or GDS 2.
00-06-01-012L
Service Bulletin/Repair Instructions
This service bulletin advises about the possible issues that may occur when using a scotch brite pad or highly abrasive disk on gasket sealing surfaces or reused parts.
01-06-01-011M
Service Bulletin/Repair Instructions
This service bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil consumption.
03-06-04-017Q
Service Bulletin/Repair Instructions
This service bulletin provides information on availability of Diesel Fuel additives.
04-06-04-051G
Service Bulletin/Repair Instructions
This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent additive.
10-06-05-002K
Service Bulletin/Repair Instructions
This informational bulletin provides information on Clean Exhaust Filter See Owners Manual Now or Cleaning Exhaust Filter Keep Driving Until Message is Cleared messages Displayed on DIC, DTC P2463 May Be Set.
00-06-01-026P
Service Bulletin/Repair Instructions
This service bulletin provides information on replacing the intake manifold when the engine is replaced after severe internal engine damage.
11-00-89-005U
Service Bulletin/Repair Instructions
This Warranty Administration bulletin provides information on Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy (U.S. Only).
05-00-89-029E
Service Bulletin/Repair Instructions
This service bulletin provides information on General Motors Dealership Critical Equipment Requirements and Recommendations.
22-NA-181
Service Bulletin/Repair Instructions
This diagnostic tip advises the tech not to separate the flexplate from the torque convertor or damage my occur if the engine is started while diagnosing for noise from the engine or transmission.
03-06-01-023F
Service Bulletin/Repair Instructions
This service bulletin explains how to measure for oil consumption and possible reasons for loss of oil.
11-00-89-005T
Service Bulletin/Repair Instructions
This Warranty Administration bulletin provides information on Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy (U.S. Only).
20-NA-065
Service Bulletin/Repair Instructions
This bulletin provides information on tools available to find an intake vacuum leak or exhaust leak to correct a condition of MIL Illuminated with Multiple Fuel Trim and/or Oxygen Sensor Codes Set.
04-00-89-015X
Service Bulletin/Repair Instructions
This bulletin provides information on Warranty Administration â Required Operating Procedures - 8 Points (U.S. Only).
PIP5212D
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have run hot and or has a tick noise. Technician should inspect the head gaskets to ensure are not installed backwards. Technician should replace the head gasket if they are found installed backwards.
22-NA-135
Service Bulletin/Repair Instructions
This warranty admin bulletin covers information on Essential Tools that include Consumable Parts.
12-01-37-001F
Service Bulletin/Repair Instructions
This service bulletin provides information to dealership personnel on a new refrigerant (R1234yf) for A/C service.
22-NA-106
Service Bulletin/Repair Instructions
This service bulletin provides information on GM Canada New Vehicle Tire Warranty Program for Original Equipment (OE) Tires and PDI installed Limited Production Option (LPO) Tires.
12-00-89-003B
Service Bulletin/Repair Instructions
This service bulletin provides policy information on warranty administration guidelines for multiple repairs with independent causes (GM Canada Dealers Only).
03-06-01-023E
Service Bulletin/Repair Instructions
This information bulletin explains how to measure for oil consumption and possible reasons for loss of oil.
22-NA-080
Service Bulletin/Repair Instructions
This technical bulletin provides a procedure to replace the camshaft actuator magnet to correct customer concerns of engine related shudder.
01-00-89-010P
Service Bulletin/Repair Instructions
This informational bulletin provides information on a guide to help reduce repeat visits for the same customer concern.
PI0281I
Service Bulletin/Repair Instructions
This preliminary informational (PI) bulletin provides information to dealership personnel which may be helpful when addressing underbody component corrosion with customers.
01-00-89-010O
Service Bulletin/Repair Instructions
This informational bulletin provides information on a guide to help reduce repeat visits for the same customer concern.
15-06-01-002L
Service Bulletin/Repair Instructions
This service bulletin provides a procedure to repair the valve lifter oil manifold and/or lifters to correct the customers concern of engine misfire, ticking noise and/or MIL Illuminated.
12-08-51-002N
Service Bulletin/Repair Instructions
This informational bulletin provides technicians and dealership personnel with spray-in bed liner general information and repair procedures.
PIT3271M
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles. General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.
20-NA-207
Service Bulletin/Repair Instructions
This service bulletin informs the technician to inspect for a possible electrical concern at the ECM X2 electrical connector to correct a customer concern of Malfunction Indicator Lamp (MIL) Illuminated - DTC P0333 Set.
090604026V
Service Bulletin/Repair Instructions
Information.
080089014G
Service Bulletin/Repair Instructions
This service bulletin provides information for dealers/technicians on Use of Dealer Case Management (DCM) and Being Prepared for Contacting U.S. Technical Assistance (TAC).
22NA018
Service Bulletin/Repair Instructions
This service bulletin provides information for the Global Warranty Management (GWM) Warranty Parts Center (WPC) Part Photo Return Process (U.S. Dealers Only).
990089019W
Service Bulletin/Repair Instructions
This Warranty Administration bulletin provides information on Global Warranty Management (GWM) Warranty Parts Center (WPC) Parts Return Program Information.
070601016G
Service Bulletin/Repair Instructions
This informational bulletin provides information on Internal Engine Noise or Damage After Oil Filter Replacement.
150089004D
Service Bulletin/Repair Instructions
This service bulletin provides technicians with updated information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage.
18NA067
Service Bulletin/Repair Instructions
This service bulletin provides information for cleaning brake dust off of aluminum or chrome wheels.
PI0653F
Service Bulletin/Repair Instructions
This preliminary informational bulletin provides information on Damaged, Disassembled or Improperly Packaged Turbochargers Returned to Warranty Part Center.
16NA361
Service Bulletin/Repair Instructions
This service bulletin provides service /diagnostic information to aid with a Transmission Harsh 1-2 Shift Upon First Start Up/Shift of the Day Under Light Throttle.
18NA235
Service Bulletin/Repair Instructions
This information bulletin advised the tech of possible use of low fuel quality and the possible ramifications in performance in regards to the customers concerns.
18NA103
Service Bulletin/Repair Instructions
This service bulletin provides service information for customer concerns of an in-tank fuel pump whining noise, engine hard to start and/or stalls and Malfunction Indicator Lamp (MIL) is illuminated that may be caused by gelling of fuel in cold temperatures.
18NA073
Service Bulletin/Repair Instructions
This service bulletin provides graphics, information and guidelines for engine component wear to assist service personnel as a guideline to perform necessary engine repairs and prevent unnecessary engine replacement.
22NA009
Service Bulletin/Repair Instructions
This service bulletin provides service information on new torque specification and installation procedure for ACDelco Spin-On Oil Filters.
070316004D
Service Bulletin/Repair Instructions
This service bulletin provides information for tire pressure monitoring (TPM) system concerns.
16NA380
Service Bulletin/Repair Instructions
This service bulletin provides a diagnostic aid procedure on how to perform a quick test to check if the DPF is the cause of excessive soot from the tailpipe.
18NA361
Service Bulletin/Repair Instructions
This technical bulletin provides a procedure to flush the cooler lines to validate if there is excessive debris in the fuel system caused by a failed part.
19NA237
Service Bulletin/Repair Instructions
This informational bulletin explains how to identify possible DEF contamination.
030604017P
Service Bulletin/Repair Instructions
This service bulletin provides information on availability of Diesel Fuel additives.
16NA222
Service Bulletin/Repair Instructions
This bulletin provides information on Engine Concerns that could result from lack of scheduled maintenance, improper service or aftermarket calibrations.
16NA244
Service Bulletin/Repair Instructions
This informational bulletin provides information on Diesel Exhaust Fluid (DEF) and the proper use of the DEF system.
100605002J
Service Bulletin/Repair Instructions
This informational bulletin provides information on Clean Exhaust Filter See Owners Manual Now or Cleaning Exhaust Filter Keep Driving Until Message is Cleared messages Displayed on DIC, DTC P2463 May Be Set.
000090002L
Service Bulletin/Repair Instructions
This service bulletin provides information for accurate tire pressures that ensure the safe handling and appropriate ride characteristics of GM cars and trucks.
050604022S
Service Bulletin/Repair Instructions
This bulletin provides information on the TOP TIER Detergent Gasoline Licensed Brands and the TOP TIER Diesel Fuel Licensed Brands that are recommended for use in all GM vehicles and the TOP TIER FUELS website URL.
1308116001G
Service Bulletin/Repair Instructions
The intent of this technical bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for causing multiple customer concerns that do not have other diagnostic methods to identify them.
PIP5628E
Service Bulletin/Repair Instructions
This Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D
20NA166
Service Bulletin/Repair Instructions
This informational bulletin advises the technician of possible coolant entering the areas of the engine, either through failed parts or defects in the castings, that may be the cause of the concerns related to the MIL or the engine running rough.
19NA153
Service Bulletin/Repair Instructions
This technical bulletin provides a procedure to replace the torque converter and inspect the front pump and the TEHCM for metal.
030310007K
Service Bulletin/Repair Instructions
This service bulletin provides information for dealers/technicians on Tire/Wheel Characteristics (Vibration, Balance, Shake, Flat Spotting) of GM Original Equipment Tires.
19NA104
Service Bulletin/Repair Instructions
This service bulletin provides information for dealers/technicians and customers on steam/vapor coming from the front grille or radiator area.
030091001H
Service Bulletin/Repair Instructions
This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure, when diagnosing vibration concerns.
070842006Q
Service Bulletin/Repair Instructions
This service bulletin provides technicians with information on available BCM calibrations to restore bulb outage detection on vehicles produced by a second stage manufacturer (Upfitter), and/or turn signals flash fast after factory box removed.
20NA132
Service Bulletin/Repair Instructions
This warranty administration bulletin provides policy information on the requirements for battery testing and warranty replacements.
17NA345
Service Bulletin/Repair Instructions
This technical bulletin provides a procedure to reprogram the power steering control module to correct a condition of Loss of Steering Assist due to a software abnormality.
PIC5650J
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have an intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble Codes B3055, B3060, and/or B3935. Technician should not replace any parts for this concern. If unable to duplicate the concern ask if the customer uses any Radio Frequency Identification Devices when the concern is present. Dealer should also direct their customers to the appropriate section in the Owner manuals that references that the device complies.
PIP5813
Service Bulletin/Repair Instructions
This Preliminary information communicates A vehicle may have a need for Camshaft replacement or have misfires on non AFM cylinders after the camshaft was replaced. The camshaft may have been boxed incorrectly
21NA152
Service Bulletin/Repair Instructions
This service bulletin provides information for dealers/technicians on glass ultraviolet (UV) Ray protection and tint percentage.
010842001N
Service Bulletin/Repair Instructions
This service bulletin provides information for dealers/technicians on Exterior Lamp Condensation and Water Leaks and Replacement Guidelines.
PIT4261G
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles with tire sidewall irregularities. This is a visual condition that will not affect durability, reliability or performance of the tires. Dealer should communicate to the customer that slight sidewall indentations are a common characteristic of radial tire construction.
990420002L
Service Bulletin/Repair Instructions
This service bulletin provides information on Driveline Clunk Noise and what is acceptable and what is considered normal operation.
080730035E
Service Bulletin/Repair Instructions
This bulletin provides information on the harmful effects of water or ethylene glycol in transmission fluid.
110089002E
Service Bulletin/Repair Instructions
This service bulletin provides information on GM Accessories ? Dealer-Installed, Repaired or Replaced During Warranty Coverage Period.
070089037Q
Service Bulletin/Repair Instructions
This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance programs.
PIP5621B
Service Bulletin/Repair Instructions
This Preliminary information communicates to the dealer technician that TAC recommends the utilization of the GDS2 software to aid in diagnosing automatic transmission concerns. TAC is requesting the GDS2 session logs be sent in before the dealer contacts TAC.
120851002M
Service Bulletin/Repair Instructions
This informational bulletin provides technicians and dealership personnel with spray-in bed liner general information and repair procedures.
21NA124
Service Bulletin/Repair Instructions
This service bulletin provides diagnostic tips/steps on testing for possible EVAP leaks in the system to correct a customer concern of an MIL Illuminated with DTCs P0442 and/or P0455 Set.
18NA306
Service Bulletin/Repair Instructions
This Warranty Administration bulletin provides information for dealers/Service advisors on when and how to submit a Pre-Repair Authorization (PRA).
070089037P
Service Bulletin/Repair Instructions
This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance programs.
100089006H
Service Bulletin/Repair Instructions
This service bulletin provides information for dealers on how to submit a product information report (PIR) (Canada Only).
16NA102
Service Bulletin/Repair Instructions
This technical bulletin provides a procedure to clean and repair the complete fuel system due to dirt getting into the fuel system causing the vehicle to have a hard or no start.
PIP5358A
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have an unusual noise and is difficult to identify, isolate or pinpoint. Technician should get record a sound clip or take a video of the noise for assessment by engineering. Technician will need to call General Motors Technical Assistance Center for further assistance.
120851002L
Service Bulletin/Repair Instructions
This informational bulletin provides technicians and dealership personnel with spray-in bed liner general information and repair procedures.
PIT5214E
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have had multiple repair attempts that are being performed on customer?s vehicles that exhibit vibration conditions without utilizing the support of General Motors Technical Assistance Center. If valid vibration frequency or Road Force Variation data has been collected and a repair attempt does not correct the customer complaint, contact General Motors Technical Assistance Center for further support. For any vehicles that remains unrepaired after being at the dealer for three days or more and a related bulletin or PI is not found, contact General Motors Technical Assistance Center for further support.
20NA159
Service Bulletin/Repair Instructions
This Warranty Administration bulletin is for information on General Motors New Vehicle Tire Warranty Program (U.S. Dealers Only).
19NA044
Service Bulletin/Repair Instructions
This service bulletin provides information on the cold start control system in DI engines to reduce cold start emissions and improve fuel economy.
21NA109
Service Bulletin/Repair Instructions
This service bulletin provides diagnostic information for a customer concern of engine vibration.
16NA338
Service Bulletin/Repair Instructions
This Warranty Admin service bulletin provides guidelines for Dealers Not Required and for Dealers Required to Contact the PQC for engine or transmission assembly replacement and explains the PQC process, GWM Transaction submission, vehicle service record retention and proper handling of assembly returns for Canadian Dealers only.
21NA097
Service Bulletin/Repair Instructions
This technical bulletin provides a procedure to install a pice of foam between the heater core pipes to correct the customers concern.
070842006P
Service Bulletin/Repair Instructions
This service bulletin provides technicians with information on available BCM calibrations to restore bulb outage detection on vehicles produced by a second stage manufacturer (Upfitter), and/or turn signals flash fast after factory box removed.
21NA103
Service Bulletin/Repair Instructions
This service bulletin provides information regarding Witness Marks from Panel Adjustments Made During Manufacturing and that it is considered a normal condition.
000601026N
Service Bulletin/Repair Instructions
This service bulletin provides information on replacing the intake manifold when the engine is replaced after severe internal engine damage.
17-NA-335
Service Bulletin/Repair Instructions
Malfunction Indicator Lamp Illuminated (MIL) - DTC P2635 and/or P018B Set In High Ambient Temperatures With Hesitation, Surging and Stalling Condition Some customers may comment that the Malfunction Indicator Light (MIL) is illuminated. Some customers may also comment on one or more of the following symptoms: Hesitation Surging Stalling Note: In ambient temperatures 100 F (37.7 C) degrees or higher, DTCs P2635 and/or P018B may set. The Technician may find one or more of the following DTCs set: P2635 P018B Cause This condition may be caused by a vapor buildup in fuel feed line. Correction If the conditions stated above are met, replace the fuel pump module with an updated version
PIP5640A
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician to not remove the torque converter bolts and start the engine as this may cause damage to the torque converter of the crankshaft on vehicles equipped with an automatic transmission.
050308002I
Service Bulletin/Repair Instructions
This service bulletin provides information to dealership personnel on diagnosis and replacement of shock absorber and strut due to fluid leak.
20NA038
Service Bulletin/Repair Instructions
This informational bulletin explains the difference in AFM and DFM engines and what is and is not activated during this occurrence.
17NA204
Service Bulletin/Repair Instructions
This technical bulletin provides a procedure to replace the fuel tank and internal parts if found expanding and contacting the drive shaft.
18NA146
Service Bulletin/Repair Instructions
This warranty administration bulletin provides policy information, proper labor operation selection and causal part identification for warranty transactions (U.S. Only).
020089002T
Service Bulletin/Repair Instructions
This service bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S. Dealers Only).
070089036J
Service Bulletin/Repair Instructions
This service bulletin provides information on Enhancing Field Product Reports with Digital Pictures.
18NA099
Service Bulletin/Repair Instructions
This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product Allegation Resolution (PAR) claim.
PIP5163E
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about engine block of possible cylinder bore damage, scoring or out of round as the possible cause of engine oil consumption, misfire, cylinder leakage or blow by. Technician will need to inspect the engine for Cylinder damage or scoring, An out of round cylinder bore, Dirt intrusion, and Catalytic Converter failure.
PIP5212C
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have run hot and or has a tick noise. Technician should inspect the head gaskets to ensure are not installed backwards. Technician should replace the head gasket if they are found installed backwards.
PIC5260D
Service Bulletin/Repair Instructions
This Preliminary Information communication advises the technician the steps on diagnosing the concern. Customer's sunroof operation intermittent, bind, noise, auto-reverse, and/or water leaks.
PIP5540G
Service Bulletin/Repair Instructions
This Preliminary information communicates to the technician the need to inspect the induction system for potential icing issues in very cold ambient temperatures. To allow the ice to melt so that it can be drained from the related components. That any of the listed DTC's may set with or without poor engine performance.
PIP5725A
Service Bulletin/Repair Instructions
This Preliminary information communicates the use of Winter grade fuel during the warm months of 2020 and the potential rivability issues that it can cause. The ongoing Coronavirus (COVID-19) pandemic has caused significant reductions in driving and fuel use. Due to the surplus of winter grade fuel sitting in storage (pipelines/stations) the EPA is waiving the fuel vapor requirement. This will extend the use of winter fuel into the summer months. The drivability concerns should not be single events but should be multiple occurrences associated with hot days.
110089005Q
Service Bulletin/Repair Instructions
This Warranty Administration bulletin provides information on Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy (U.S. Only).
1008110001I
Service Bulletin/Repair Instructions
This informational bulletin provides information on proper use of floor mats.
20NA138
Service Bulletin/Repair Instructions
This bulletin provides information on Policies Applicable to All U.S. Dealers for Engine and Transmission Assembly Replacement Under Warranty, Policy or Customer Enthusiasm and information on Submission of Warranty Transaction in Global Warranty Management.
19NA255
Service Bulletin/Repair Instructions
This preliminary informational bulletin provides frame coating repair information to correct a customer concern of wax coating on frame peeling, metal shows corrosion/rusting (U.S. and Canada Only).
21NA043
Service Bulletin/Repair Instructions
This informational bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles before sold (prepping) to the customer.
16NA109
Service Bulletin/Repair Instructions
This service bulletin provides a procedure inspecting for excess grease or Sealant on the Exterior of the steering gear due to seeing grease or sealant on certain locations on the gear.
100310001F
Service Bulletin/Repair Instructions
This informational bulletin provides information on Wheel Balancer Mounting Instructions.
150089004C
Service Bulletin/Repair Instructions
This service bulletin provides technicians with updated information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage.
21NA026
Service Bulletin/Repair Instructions
This service bulletin provides information for dealers/technicians on accessory all-weather floor liners and flat mats warped or misshapen.
18NA285
Service Bulletin/Repair Instructions
This informational bulletin advises the tech of a possible normal condition when the vehicle creeps forward during start up conditions when the clutch packs are full of residual oil.
21NA010
Service Bulletin/Repair Instructions
This technical bulletin provides a procedure to reset the DTCs and take the vehicle for a test drive to verify the codes do not return.
PI1513G
Service Bulletin/Repair Instructions
This preliminary information bulletin provides a procedure for radiator and engine coolant thermostat replacement to eliminate coolant smell and/or a slight leak at the radiator.
20NA142
Service Bulletin/Repair Instructions
This Technical bulletin provides a repair to correct a condition of Shudder/Surging While Driving.
150601002K
Service Bulletin/Repair Instructions
This service bulletin provides a procedure to repair the valve lifter oil manifold and/or lifters to correct the customers concern of engine misfire, ticking noise and/or MIL Illuminated.
010601011L
Service Bulletin/Repair Instructions
This informational bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil consumption.
17NA166
Service Bulletin/Repair Instructions
This technical bulletin provides a procedure to measure vibration and install engine mounts to correct a Rough Idle in Drive concern.
090604026S
Service Bulletin/Repair Instructions
This bulletin provides information on identifying Non-GM Engine Calibrations for Gasoline Engines using the Tech 2 or GDS 2.
040089015V
Service Bulletin/Repair Instructions
This bulletin provides information on Warranty Administration ? Required Operating Procedures - 8 Points (U.S. Only).
16NA019
Service Bulletin/Repair Instructions
This informational bulletin provides information on Transmission Adaptive Functions and Correcting Low Mileage Harsh Shifts, Slips, or Flares.
19NA136
Service Bulletin/Repair Instructions
This service bulletin provides a diagnostic procedure to aid in correcting a customer concern of a Howling, Whining/Whirring Noise, Shudder/Vibration and/or Grinding Noise While in 4HI, 4HI Auto and/or During Parking Lot Maneuvers in Auto Mode.
18NA263
Service Bulletin/Repair Instructions
This warranty administration bulletin provide policy information for variable diagnostic time allowances on select labor operations (U.S. Only).
PIT5404G
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician on the steps to diagnose and repair vehicles that may have a buffeting vibration and/or drone type noise, exhaust tone change, and/or body pressure booming. Replace or repair any of the issue that was found in the inspection. If the vehicle is equipped with a 4.3 liter or 5.3 liter engine an updated exhaust system is now available.
060089031F
Service Bulletin/Repair Instructions
This service bulletin provides information on OEM and Remanufactured Engine and Automatic Transmission/Transaxle Identification.
PIT5074N
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about the use of J-35616-64B terminal test probe, replacement terminals, and terminated leads. The J-35616-64B is the latest test probe released for checking tension or probing the .64 series terminals. The test probe terminal has been released in the terminal repair kit (J-38125-620H) located in Lear Tray 7 part number 963716-2. There are 5 terminated leads in a package part number is 13505346, which can be ordered through your normal General Motors Customer Care and Aftersales parts channel.
030604017O
Service Bulletin/Repair Instructions
This Informational Bulletin provides information on availability of Diesel Fuel additives.
000310002L
Service Bulletin/Repair Instructions
This service bulletin provides information on Chemical Staining, Pitting, Corrosion and/or Spotted Appearance of Chromed Aluminum Wheels.
PIT3271K
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles. General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.
990851001E
Service Bulletin/Repair Instructions
Thins informational bulletin provides information on Paint-less Dent Repair Process.
PI0754D
Service Bulletin/Repair Instructions
This PI provides information on Rear and Side Tempered Glass Spots (Quench Marks) and that they are a normal characteristic.
100605002I
Service Bulletin/Repair Instructions
This informational bulletin provides information on Clean Exhaust Filter See Owners Manual Now or Cleaning Exhaust Filter Keep Driving Until Message is Cleared messages Displayed on DIC, DTC P2463 May Be Set.
19NA116
Service Bulletin/Repair Instructions
This technical bulletin provides repair information to correct a customer concern of pulsing, grinding, scraping noise from brakes, uneven front brake pad wear.
1308116001F
Service Bulletin/Repair Instructions
The intent of this technical bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for causing multiple customer concerns that do not have other diagnostic methods to identify them.
PIP5684C
Service Bulletin/Repair Instructions
This Preliminary information communicates the use of air leak diagnostic test tool CH-52250 in addition to the information found in the service manual.
050604022R
Service Bulletin/Repair Instructions
This bulletin provides information on the TOP TIER Detergent Gasoline Licensed Brands and the TOP TIER Diesel Fuel Licensed Brands that are recommended for use in all GM vehicles and the TOP TIER FUELS website URL.
060089026Q
Service Bulletin/Repair Instructions
This warranty administration bulletin provides information on Warranty Administration - Customer Concern Not Duplicated (CCND) Labor Operation Numbers.
PIP5628C
Service Bulletin/Repair Instructions
This Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D
20NA207
Service Bulletin/Repair Instructions
This service bulletin informs the technician to inspect for a possible electrical concern at the ECM X2 electrical connector to correct a customer concern of Malfunction Indicator Lamp (MIL) Illuminated - DTC P0333 Set.
N182202780-02
Service Bulletin/Repair Instructions
Special Coverage Adjustment - In some circumstances, some 2014-2018 model year Cadillac Escalade, Chevrolet Silverado, Chevrolet Suburban, Chevrolet Tahoe, GMC Sierra, and GMC Yukon vehicles may have a condition where customers may experience increased brake pedal effort, hard brake pedal, and/or potentially increased stopping distance. The condition is more prevalent at low speed when softly applying the brakes. The engine mounted mechanical vacuum pump output may decrease over time decreasing the amount of vacuum/power brake assist. Failure to follow recommended oil change intervals could contribute to this condition. The Driver?s Information Center, (DIC) ?Service brake assist? alert will activate 2-5 minutes after the vacuum level drops, and a Diagnostic Trouble Code, (DTC) will also be set. Even where this condition occurs, the hydraulic brake system remains functional but may require additional pedal force. Dealers are to replace the vacuum pump and vacuum pump belt. The repairs will be made at no charge to the customer.
110089005P
Service Bulletin/Repair Instructions
This Warranty Administration bulletin provides information on Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy (U.S. Only).
18NA161
Service Bulletin/Repair Instructions
This technical bulletin provides a procedure for testing the battery cables for voltage drop, Checking for a bad ground at g218, Inspecting for a short at the starter B+ to shield and testing for a faulty battery.
20NA157
Service Bulletin/Repair Instructions
This bulletin provides information on the Transport Mode On Message Being Displayed in the Driver Information Center (DIC) and/or Battery Light is Flashing and the procedures to turn the Transport Mode message ON and OFF.
19NA036
Service Bulletin/Repair Instructions
This Bulletin provides the technician with information on how to perform a oil consumption test and a procedure to replace the pistons if found the cause of the oil consumption.
20NA185
Service Bulletin/Repair Instructions
This technical procedure provides a procedure to replace the front oil crank seal on remanufactured engines only, if found the cause of the customers concern.
18NA253
Service Bulletin/Repair Instructions
This technical bulletin advised the technician to take the vehicle for a test drive to validate a possible normal TCC performance while under heavy specific driving maneuvers.
N192210260-02
Service Bulletin/Repair Instructions
Special Coverage Adjustment - certain vehicles that are equipped with a dieselengine (LML/LGH) may have a condition which causes an offset in the temperature sensor in the diesel-emission-reduction fluid(DEF) tank reservoir or causes the DEF heater performance to degrade. If this condition occurs, the Malfunction IndicatorLight (Check Engine Light) will illuminate, the ?Service ExhaustFluid System? or ?Service Emission System? message will be displayed, and a diagnostic trouble code related to the conditionwill be set. Dealers are to replace the DEF tank reservoir as necessary. The repairs will be made at no charge to the customer.
20NA162
Service Bulletin/Repair Instructions
THis informational bulletin advises the tech of a possible plugged fuel breather vent and how to add a vent breather line to correct the customers concern.
990089019U
Service Bulletin/Repair Instructions
This Warranty Administration bulletin provides information on Global Warranty Management (GWM) Warranty Parts Center (WPC) Parts Return Program Information.
16NA205
Service Bulletin/Repair Instructions
This Technical bulletin provides a procedure to correct a customer concern of Blu-Ray Movies Do Not Start After Play Icon Selected on Menu.
N192291660
Service Bulletin/Repair Instructions
Special Coverage Adjustment - certain vehicles with a 6.2L engine may have a condition that affects the electrical connection to the transmission oil temperature sensor. If this condition occurs, rough transmission shifts or hesitation during acceleration may occur. Additionally, the Malfunction Indicator Light (Check Engine Light) would illuminate and a diagnostic trouble code related to the temperature sensor would set. Dealers are to replace the transmission wiring harness as necessary. The repairs will be made at no charge to the customer.
PIP5226D
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about finding needle bearings during an oil change. Technician will gain access to the roller rockers to inspect them. Only replace the roller rocker that is missing needle bearings. Be sure to clean the oil drains to retrieve the needle bearings. Each roller rocker has 66 bearings.
PIT5099E
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.
PIC5650H
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have an intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble Codes B3055, B3060, and/or B3935. Technician should not replace any parts for this concern. If unable to duplicate the concern ask if the customer uses any Radio Frequency Identification Devices when the concern is present. Dealer should also direct their customers to the appropriate section in the Owner manuals that references that the device complies.
PIT5698A
Service Bulletin/Repair Instructions
This Preliminary information communicates additional information on how a LIN bus operates and diagnostic tips when working on a LIN bus.
PIC5453D
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician that General Motors and General Motors of Canada Company do not support cross border sales. The General Motors of Canada Customer Care Centre is the sole authorized provider of a certification confirmation letter which helps our customers identify if their vehicles meets the required USA regulatory standards necessary for importation into the USA.
19NA277
Service Bulletin/Repair Instructions
This technical bulletin provides a procedure to replace the fuel tank, sending unit and install a piece of fuel hose to the vent and route down the fuel feed line and secure with zip ties.
070842006O
Service Bulletin/Repair Instructions
This informational bulletin provides technicians with information on available BCM calibrations to restore bulb outage detection on vehicles produced by a second stage manufacturer (Upfitter), and/or turn signals flash fast after factory box removed.
PIP5684B
Service Bulletin/Repair Instructions
This Preliminary information communicates the use of air leak diagnostic test tool CH-52250 in addition to the information found in the service manual.
150089002B
Service Bulletin/Repair Instructions
This bulletin provides information to dealers regarding transportation damage repair claim submission requirements.
PIP5504F
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information and definitions to the technician about vehicles that have fishbite, chuggle, misfire, AFM disturbances or torque converter shudder/vibration concerns. Technician are advised to use PICO software to determine root cause of the concern. If torque converter shudder is confirmed technicians are referred to Torque Converter Diagnosis in SI.
PIP4902N
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician that General Motors Technical Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.
PIP5504E
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information and definitions to the technician about vehicles that have fishbite, chuggle, misfire, AFM disturbances or torque converter shudder/vibration concerns. Technician are advised to use PICO software to determine root cause of the concern. If torque converter shudder is confirmed technicians are referred to Torque Converter Diagnosis in SI.
990089019T
Service Bulletin/Repair Instructions
This warranty administration bulletin provides information on Global Warranty Management (GWM) Warranty Parts Center (WPC) Parts Return Program Information.
PIC5453C
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician that General Motors and General Motors of Canada Company do not support cross border sales. The General Motors of Canada Customer Care Centre is the sole authorized provider of a certification confirmation letter which helps our customers identify if their vehicles meets the required USA regulatory standards necessary for importation into the USA.
110089005O
Service Bulletin/Repair Instructions
This Warranty Administration bulletin provides information on Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy (U.S. Only).
20NA101
Service Bulletin/Repair Instructions
This technical bulletin provides a procedure for pad replacement due to on premature and/or uneven brake pad wear.
030601023D
Service Bulletin/Repair Instructions
This information bulletin explains how to measure for oil consumption and possible reasons for loss of oil.
060089029T
Service Bulletin/Repair Instructions
This informational bulletin includes information on Interior Cleaning - Instrument Panel (IP), Hard or Plastic Surfaces, Seats, Carpet, Leather, Vinyl, Fabric Cleaner, Stain Remover, Restorer - Product Availability.
140604004G
Service Bulletin/Repair Instructions
This informational bulletin explains the normal noises an engine may make when the ambient temperature outside is cold or the vehicle has sat for a few hours.
PIP5628B
Service Bulletin/Repair Instructions
This Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D
070849020Q
Service Bulletin/Repair Instructions
This informational bulletin provides information for the IPC odometer programming method quick reference guide.
16NA383
Service Bulletin/Repair Instructions
This technical bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels should be used to reduce carbon build-up.
PIP5725
Service Bulletin/Repair Instructions
This Preliminary information communicates the use of Winter grade fuel during the warm months of 2020 and the potential rivability issues that it can cause. The ongoing Coronavirus (COVID-19) pandemic has caused significant reductions in driving and fuel use. Due to the surplus of winter grade fuel sitting in storage (pipelines/stations) the EPA is waiving the fuel vapor requirement. This will extend the use of winter fuel into the summer months. The drivability concerns should not be single events but should be multiple occurrences associated with hot days.
030089006R
Service Bulletin/Repair Instructions
This informational bulletin provides the dealership with how to prep a vehicle for delivery to the customer to aid in higher CSi scores.
060089029S
Service Bulletin/Repair Instructions
This informational bulletin includes information on Interior Cleaning - Instrument Panel (IP), Hard or Plastic Surfaces, Seats, Carpet, Leather, Vinyl, Fabric Cleaner, Stain Remover, Restorer - Product Availability.
PIP5504D
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information and definitions to the technician about vehicles that have fishbite, chuggle, misfire, AFM disturbances or torque converter shudder/vibration concerns. Technician are advised to use PICO software to determine root cause of the concern. If torque converter shudder is confirmed technicians are referred to Torque Converter Diagnosis in SI.
20NA098
Service Bulletin/Repair Instructions
This informational bulletin explains to the tech on how to order a new fuel injector by matching the part number on the part and ordering it from the EPC.
PIP5684A
Service Bulletin/Repair Instructions
This Preliminary information communicates the use of air leak diagnostic test tool CH-52250 in addition to the information found in the service manual.
150601002J
Service Bulletin/Repair Instructions
This technical bulletin provides a procedure to repair the valve lifter oil manifold and/or lifters to correct the customers concern of engine misfire, ticking noise and/or MIL Illuminated.
090089002R
Service Bulletin/Repair Instructions
This informational bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles before sold (prepping) to the customer.
000310003Z
Service Bulletin/Repair Instructions
This Warranty Administration bulletin is for information on General Motors New Vehicle Tire Warranty Program (U.S. Dealers Only).
060089029R
Service Bulletin/Repair Instructions
This informational bulletin includes information on Interior Cleaning - Instrument Panel (IP), Hard or Plastic Surfaces, Seats, Carpet, Leather, Vinyl, Fabric Cleaner, Stain Remover, Restorer - Product Availability.
18NA180
Service Bulletin/Repair Instructions
This Warranty Administration Bulletin Provides High Voltage Battery Exchange Process Information.
PIC5650G
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have an intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble Codes B3055, B3060, and/or B3935. Technician should not replace any parts for this concern. If unable to duplicate the concern ask if the customer uses any Radio Frequency Identification Devices when the concern is present. Dealer should also direct their customers to the appropriate section in the Owner manuals that references that the device complies.
20NA093
Service Bulletin/Repair Instructions
This informational bulletin provides information on Normal Radio Display Operation ? Display Does Not Remain Off at Times After Being Turned Off in Settings and no parts should be replaced due to this condition.
PI0281H
Service Bulletin/Repair Instructions
This preliminary informational bulletin provides information to dealership personnel which may be helpful when addressing underbody component corrosion with customers.
060089029Q
Service Bulletin/Repair Instructions
This informational bulletin provides information on interior cleaning products and what is offered to clean the interiors of GM vehicles.
19NA035
Service Bulletin/Repair Instructions
This technical bulletin provides a procedure to validate if the parking pawl actuator is not working as intended, causing the parking pawl to engage while driving.
100089005I
Service Bulletin/Repair Instructions
This warranty administration bulletin explains to the technician that when using wiring repair labor operations, additional information may be needed when submitting Global Warranty transactions when doing wiring repairs.
18NA355
Service Bulletin/Repair Instructions
This technical bulletin provides information for new transmission oil to use and a procedure for exchanging the old fluid and adding the new fluid to correct a shake/shudder during light throttle acceleration condition.
060089029P
Service Bulletin/Repair Instructions
This informational bulletin provides information on interior cleaning products and what is offered to clean the interiors of GM vehicles.
070089037O
Service Bulletin/Repair Instructions
This warranty administration bulletin provides policy information for courtesy transportation and roadside assistance programs.
140604004F
Service Bulletin/Repair Instructions
This informational bulletin explains the normal noises an engine may make when the ambient temperature outside is cold or the vehicle has sat for a few hours.
150601002I
Service Bulletin/Repair Instructions
This technical bulletin provides a procedure to repair the valve lifter oil manifold and/or lifters to correct the customers concern of engine misfire, ticking noise and/or MIL Illuminated.
020089002S
Service Bulletin/Repair Instructions
This informational bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S. Dealers Only).
050310020G
Service Bulletin/Repair Instructions
This informational bulletin provides information for dealers/technicians on Use of Nitrogen Gas in Tires.
060089026P
Service Bulletin/Repair Instructions
This warranty administration bulletin provides information on Warranty Administration ? Customer Concern Not Duplicated (CCND) Labor Operation Numbers.
990089019S
Service Bulletin/Repair Instructions
This warranty administration bulletin provides information on Global Warranty Management (GWM) Warranty Parts Center (WPC) Parts Return Program Information.
040601029J
Service Bulletin/Repair Instructions
This informational bulletin explains Unscheduled Supplemental Services (including Flushing Services and Additives) and the Proper use of GM Simplified Maintenance Schedules.
19NA219
Service Bulletin/Repair Instructions
This diagnostic tip provides additional information on how to diagnose a possible valve, lifter or camshaft issue.
040089015U
Service Bulletin/Repair Instructions
This bulletin provides information on Warranty Administration ? Required Operating Procedures - 8 Points (U.S. Only).
N192285050
Service Bulletin/Repair Instructions
Customer Satisfaction Program - Certain vehicles that had the front passenger seat cushion frame previously replaced, may not have had the adjuster stops transferred and are missing on the replacement part. The front passenger seat may be in a position beyond the occupant design travel range.Dealers are to inspect the front passenger seat tracks for the presence of both adjuster stops and install missing adjuster stops if necessary.
000310003Y
Service Bulletin/Repair Instructions
This warranty administration bulletin provides information on the tires supplied with a new vehicle are covered by General Motors against defects in material or workmanship under the Bumper-to-Bumper New Vehicle Limited Warranty.
050307009J
Service Bulletin/Repair Instructions
This informational bulletin provides information on Wheel Alignment Specifications, Requirements and Recommendations for GM Vehicles.
150089005C
Service Bulletin/Repair Instructions
This Warranty Administration bulletin provides information on Essential Tools that include Consumable Parts (U.S. Only).
16NA119
Service Bulletin/Repair Instructions
This warranty administration bulletin provide policy information to cover GMs policy on performing GM covered vehicle services and maintenance on vehicles originating/sold in Canada.
PIT3099T
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about installing General Motors Accessory parts/kits. Technicians should refer to Service Information for information regarding most accessories. Technicians may also contact PARTECH and/or the Techline Customer Support Center for additional support.
PIP4723D
Service Bulletin/Repair Instructions
This Preliminary Information communicates to the dealer the process for downloading or updating operating software for the Tire Pressure Monitor, Active Fuel Injector tester, multi media tester, PICO Scope, GR8 starting/charging tester and Vehicle Data Recorder tools, giving website address and step by step instructions to complete the update.
19NA212
Service Bulletin/Repair Instructions
This diagnostic tip provides a procedure to aid in performing a diagnostic test to verify if the camshaft alignment pin has been sheared away to correct a crank/No Start condition.
050307009I
Service Bulletin/Repair Instructions
This informational bulletin provides retail, wholesale and fleet personnel with General Motors recommendations for customer concerns related to wheel alignment.
15NA010
Service Bulletin/Repair Instructions
This informational bulletin provides information to dealership personnel for new vehicles with less than 1,000 miles that may not pass California smog inspection or smog inspection in other states.
PIP5504C
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information and definitions to the technician about vehicles that have fishbite, chuggle, misfire, AFM disturbances or torque converter shudder/vibration concerns. Technician are advised to use PICO software to determine root cause of the concern. If torque converter shudder is confirmed technicians are referred to Torque Converter Diagnosis in SI.
PIP5540F
Service Bulletin/Repair Instructions
This Preliminary information communicates to the technician the need to inspect the induction system for potential icing issues in very cold ambient temperatures. To allow the ice to melt so that it can be drained from the related components. That any of the listed DTC's may set with or without poor engine performance.
N192265660
Service Bulletin/Repair Instructions
Customer Satisfaction Program - Certain 2014-2019 model year Chevrolet Silverado and GMC Sierra vehicles equipped with a power sliding rear window (RPO A48) may have areas of high electrical resistance on the rear defroster circuit. This could be caused, in part, by mechanical stress from opening and closing the rear power window, intrusion of debris, and use of the rear defroster. Over time, this condition could generate heat that could melt the areas surrounding the circuit. In rare instances, this heat could cause a non-propagating fire, increasing the risk of property damage or injury. Dealers will replace the buss bar covers and contact cover. If the rear window or sliding glass assembly appears damaged due to an occurrence of high electrical resistance on the rear defroster circuit, they should also be replaced.
PIP5531A
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician on the steps need to diagnose and repair vehicles that may have stalling shudder and/or hard shifting into 1st gear or reverse vibration on launch (with excessive crankshaft end play). Technician will test to determine if the crank shaft end play is within specification 0.0015?0.0086 inch. If end play is found to be out of specification, remove engine and inspect for possible crankshaft thrust bearing and/or crankshaft for wear. Inspect thrust bearing for wear on one side and crankshaft on that "mating" surface. If the thrust bearing has three vertical channels worn off replace connecting rod bearings, main bearings, thrust bearing and crankshaft. If working on a Corvette the oil tank with lines and oil cooler are both required to be replaced if equipped
PI0592F
Service Bulletin/Repair Instructions
This preliminary information bulletin provides information om Service Programming System (SPS) Error Codes (E4398, E4399, E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491 or E6961).
100089009D
Service Bulletin/Repair Instructions
This informational bulletin provides information on key code security rules and information on GM keycode look-up applications.
080089014F
Service Bulletin/Repair Instructions
This informational bulletin provides information for dealers/technicians on Use of Dealer Case Management (DCM) and Being Prepared for Contacting U.S. Technical Assistance (TAC).
PIP5621A
Service Bulletin/Repair Instructions
This Preliminary information communicates to the dealer technician that TAC recommends the utilization of the GDS2 software to aid in diagnosing automatic transmission concerns. TAC is requesting the GDS2 session logs be sent in before the dealer contacts TAC.
18NA137
Service Bulletin/Repair Instructions
This Bulletin provides information for rebuilding fuel injectors in the event of an underhood fuel odor and/or extended cranking condition.
010842001M
Service Bulletin/Repair Instructions
This informational bulletin provides information for dealers/technicians on Exterior Lamp Condensation and Replacement Guidelines.
080310006G
Service Bulletin/Repair Instructions
This technical bulletin provides a procedure on how to clean and resurface aluminum wheel bead seats for vehicles that have the condition of Tire Slowly Goes Flat, Tire Air Loss, Low Tire Pressure Warning Light Illuminated, Aluminum Wheel Bead Seat Corrosion.
PIT3271J
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles. General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.
PIP5335D
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have a Service Engine Soon Malfunction Indicator Lamp on. Technician will find Diagnostic Trouble Codes P0340 and P0341 setting at times. Technician should use normal published Service Information diagnostics. If normal Service Information diagnostics does not isolate the concern, inspect for corrosion in connector X154 located on the front cover next to the vacuum pump.
PIT5074M
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about the use of J-35616-64B terminal test probe, replacement terminals, and terminated leads. The J-35616-64B is the latest test probe released for checking tension or probing the .64 series terminals. The test probe terminal has been released in the terminal repair kit (J-38125-620H) located in Lear Tray 7 part number 963716-2. There are 5 terminated leads in a package part number is 13505346, which can be ordered through your normal General Motors Customer Care and Aftersales parts channel.
060309004N
Service Bulletin/Repair Instructions
This technical bulletin provides a procedure to apply grease to the leaf springs to correct a condition of a squeak noise from the metals making contact.
120851002K
Service Bulletin/Repair Instructions
This informational bulletin provides technicians and dealership personnel with spray-in bed liner general information and repair procedures.
990420002K
Service Bulletin/Repair Instructions
This informational bulletin provides information on Driveline Clunk Noise and what is acceptable and what is considered normal operations.
17NA291
Service Bulletin/Repair Instructions
This technical bulletin provides a procedure to replace the radio for vehicles with the condition of Intermittent Pop Noise from the Speakers Followed by a Reset of the Radio and Clock due to a software issue.
PIT5288H
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that may have any of these concerns remote keyless entry, passive Entry and Start Inoperative, No Fob detect message on driver information center, service tire pressure system, no audio, touch screen Inoperative, Steering Wheel Controls Inoperative, Service Stabilitrak, rear power windows inoperative, rear wiper inoperative, and or a dead battery. Technician may find Diagnostic Trouble Codes B3101, B144C, C0710, C0544, U1548, U1549, U154A, U0151, U0126, U0415, U0077, U0028 and/or U0029. Technician should inspect the left instrument panel for the wire harness being pinched. Technician will need to repair the wire harness and reroute the wire harness.
PIP5684
Service Bulletin/Repair Instructions
This Preliminary information communicates the use of air leak diagnostic test tool CH-52250 in addition to the information found in the service manual.
100089006G
Service Bulletin/Repair Instructions
This informational bulletin provides information for dealers how to submit a product information report (PIR) (Canada Only).
100605002H
Service Bulletin/Repair Instructions
This informational bulletin provides information on Clean Exhaust Filter See Owners Manual Now or Cleaning Exhaust Filter Keep Driving Until Message is Cleared messages Displayed on DIC, DTC P2463 May Be Set.
PIP5540E
Service Bulletin/Repair Instructions
This Preliminary information communicates to the technician the need to inspect the induction system for potential icing issues in very cold ambient temperatures. To allow the ice to melt so that it can be drained from the related components. That any of the listed DTC's may set with or without poor engine performance.
PIP5601A
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vibration complaints that are one of the most challenging complaints to accurately diagnose and repair. Technician will need to use Pico Oscilloscope Diagnostic Kit to effectively diagnosis vehicles. Technician should drive the vehicle will using the Pico Oscilloscope to record data. After the data is recorded it should be reviewed to determine the root cause of the concern. If a repair attempt made the concern better but not eliminated or had no affect at all, and are requesting assistance from General Motors Technical Assistance Center record another Pico file and save it to the computer. After the new Pico Oscilloscope data has been saved email the data to General Motors Technical Assistance Center in the subject line include ?Vibration? ?Business Associate Code? and the last 8 of the Vehicle Identification Number.
010601011K
Service Bulletin/Repair Instructions
This informational bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil consumption.
100089009C
Service Bulletin/Repair Instructions
This informational bulletin provides information on key code security and information on GM key code look up applications.
PIP5504B
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information and definitions to the technician about vehicles that have fishbite, chuggle, misfire, AFM disturbances or torque converter shudder/vibration concerns. Technician are advised to use PICO software to determine root cause of the concern. If torque converter shudder is confirmed technicians are referred to Torque Converter Diagnosis in SI.
010089010N
Service Bulletin/Repair Instructions
This informational bulletin provides information on comebacks prevention information and using customer concern verification sheets (CCVS).
030604017N
Service Bulletin/Repair Instructions
This Informational Bulletin provides information on availability of Diesel Fuel additives.
17NA073
Service Bulletin/Repair Instructions
This warranty administration bulletin provides information regarding the field action courtesy transportation policy.
PIP5632B
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician that General Motors Technical Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.
PIT3099S
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about installing General Motors Accessory parts/kits. Technicians should refer to Service Information for information regarding most accessories. Technicians may also contact PARTECH and/or the Techline Customer Support Center for additional support.
100310001E
Service Bulletin/Repair Instructions
This informational bulletin provides information on Wheel Balancer Mounting Instructions.
16NA042
Service Bulletin/Repair Instructions
This Technical Bulletin provides procedures to upgrade a vehicle with the Android Auto feature for 2016 and 2017 Model Year vehicles.
PI0592E
Service Bulletin/Repair Instructions
This preliminary information bulletin provides information om Service Programming System (SPS) Error Codes E4398, E4399, E4403, M4404, M4413, E4414, E4423, E4491 or E6961).
090604026R
Service Bulletin/Repair Instructions
This bulletin provides information on identifying Non-GM Engine Calibrations for Gasoline Engines using the Tech 2 or GDS 2.
130089008B
Service Bulletin/Repair Instructions
This bulleting provides Wiring, Terminal and Connector Repair Information including how to determine the Service Part Number in eSI and how to locate the part(s) in the EPC.
000601026M
Service Bulletin/Repair Instructions
This informational bulletin provides information on replacing the intake manifold when the engine is replaced after severe internal engine damage.
070601016F
Service Bulletin/Repair Instructions
This informational bulletin provides information on Internal Engine Noise or Damage After Oil Filter Replacement.
080730026F
Service Bulletin/Repair Instructions
This informational bulletin provides information on Some vehicles may rock or move slightly forward or rearward while in Park at start up after cold soak. This condition may be accompanied by a clunk noise. This is a slight movement that is more often seen visually, rather than felt, when viewed from the outside and using the auto-start feature, if equipped.
PIT5288G
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that may have any of these concerns remote keyless entry, passive Entry and Start Inoperative, No Fob detect message on driver information center, service tire pressure system, no audio, touch screen Inoperative, Steering Wheel Controls Inoperative, Service Stabilitrak, rear power windows inoperative, rear wiper inoperative, and or a dead battery. Technician may find Diagnostic Trouble Codes B3101, B144C, C0710, C0544, U1548, U1549, U154A, U0151, U0126, U0415, U0077, U0028 and/or U0029. Technician should inspect the left instrument panel for the wire harness being pinched. Technician will need to repair the wire harness and reroute the wire harness.
18NA183
Service Bulletin/Repair Instructions
This technical bulletin provides a procedure to check and repair the rear shackle and/or add lube to the leaf springs to correct the noise.
PIE0529
Service Bulletin/Repair Instructions
This engineering information bulletin is requesting information from the field to validate a field fix. Before contacting engineers, remove the transmission oil pan and inspect for nickel to quarter size pieces of aluminum debris in the oil pan. The 2-3-4-6-8 and 4-5-6-7-8 reverse clutch assembly and the 1-3-5-6-7 clutch assembly may be broken in several pieces.
PIP5663
Service Bulletin/Repair Instructions
This Preliminary information communicates AFM / DFM usage Information. providing additional information on the AFM and DFM systems
PIT5698
Service Bulletin/Repair Instructions
This Preliminary information communicates additional information on how a LIN bus operates and diagnostic tips when working on a LIN bus.
990089019R
Service Bulletin/Repair Instructions
This informational bulletin provides process information for the (GWM) and (WPC) parts return program.
PIE0523B
Service Bulletin/Repair Instructions
This engineering informational bulletin is requesting information for vehicles that has had the fuel injection pump replaced and is still within warranty.
PI1344C
Service Bulletin/Repair Instructions
This preliminary informational bulletin adds the 2016 model year to diagnostic tips and repair information to correct a customer concern of reduced acceleration at low speed and/or transmission slipping from a launch, DTC P0751 set.
PIT5569A
Service Bulletin/Repair Instructions
This Preliminary information communicates direction and examples when diagnosing multiple DTCs, one of which includes U**** Byte 71 DTC.
PIT3099R
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about installing General Motors Accessory parts/kits. Technicians should refer to Service Information for information regarding most accessories. Technicians may also contact Partech and/or the Techline Customer Support Center for additional support.
17NA045
Service Bulletin/Repair Instructions
This informational bulletin provides Information on Using Voice Pass-Thru to Access Voice Recognition Commands on Cell Phone and how it does not work on models equipped with IOA and IOB radios.
100845001G
Service Bulletin/Repair Instructions
This bulletin provides information for electrical ground repairs using new General Motors replacement fasteners with conductive finish.
000601012J
Service Bulletin/Repair Instructions
This informational bulletin advises about the possible issues that may occur when using a scotch brite pad or highly abrasive disk on gasket sealing surfaces or reused parts.
090604026Q
Service Bulletin/Repair Instructions
This informational bulletin provides information on identifying Non-GM Engine Calibrations for Gasoline Engines using the Tech 2 or GDS 2.
PIP5335C
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have a Service Engine Soon Malfunction Indicator Lamp on. Technician will find Diagnostic Trouble Codes P0340 and P0341 setting at times. Technician should use normal published Service Information diagnostics. If normal Service Information diagnostics does not isolate the concern, inspect for corrosion in connector X154 located on the front cover next to the vacuum pump.
060847001O
Service Bulletin/Repair Instructions
This bulletin explains the labor operation numbers used for submitting warranty claims for module reprogramming and not when replacing a module.
19NA125
Service Bulletin/Repair Instructions
This informational bulletin provides information for dealers/technicians and customers on possible carpet color mismatch.
PIT5074L
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about the use of J-35616-64B terminal test probe, replacement terminals, and terminated leads. The J-35616-64B is the latest test probe released for checking tension or probing the .64 series terminals. The test probe terminal has been released in the terminal repair kit (J-38125-620H) located in Lear Tray 7 part number 963716-2. There are 5 terminated leads in a package part number is 13505346, which can be ordered through your normal General Motors Customer Care and Aftersales parts channel.
120851002J
Service Bulletin/Repair Instructions
This informational bulletin provides technicians and dealership personnel with spray-in bed liner general information and repair procedures.
PIP5298B
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician for a Service Engine Soon light with a Diagnostic Trouble code P0300 set. There may be a rough running engine associated with this concern. If service information diagnostics have been completed and there is still no trouble found, the technician is to inspect for a possible terminal tension concern on the ignition coil power feed for the cause of the rough running engine and or the P0300. For the Service Engine Soon light or traction control lamp concern check the X2 connector of the under hood fuse block for poor pin retention.
PIP5632A
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician that General Motors Technical Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.
PIE0523A
Service Bulletin/Repair Instructions
This engineering informational bulletin is requesting information for vehicles that has had the fuel injection pump replaced and is still within warranty.
080730035D
Service Bulletin/Repair Instructions
This bulletin provides information on the harmful effects of water or ethylene glycol in transmission fluid.
PIE0523
Service Bulletin/Repair Instructions
This engineering informational bulletin is requesting information for vehicles that has had the fuel injection pump replaced and is still within warranty.
000310006N
Service Bulletin/Repair Instructions
This informational bulletin provides information for dealers/technicians on Tire Radial Force Variation (RFV).
PIP5640
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician to not remove the torque converter bolts and start the engine as this may cause damage to the torque converter of the crankshaft on vehicles equipped with an automatic transmission.
18NA217
Service Bulletin/Repair Instructions
This technical bulletin provides a procedure to locate and repair a possible short in the 5294 circuit and correct the customers concern.
PIP5226C
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about finding needle bearings during an oil change. Technician will gain access to the roller rockers to inspect them. Only replace the roller rocker that is missing needle bearings. Be sure to clean the oil drains to retrieve the needle bearings. Each roller rocker has 66 bearings.
080089014E
Service Bulletin/Repair Instructions
This informational bulletin provides information for dealers/technicians on Use of Dealer Case Management (DCM) and Being Prepared for Contacting U.S. Technical Assistance (TAC).
PI1255G
Service Bulletin/Repair Instructions
This preliminary informational bulletin contains recommendations of what needs to be done to swap/install camper outside rearview mirrors on a vehicle not originally equipped with them.
140604004E
Service Bulletin/Repair Instructions
This informational bulletin explains the normal noises an engine may make when the ambient temperature outside is cold or the vehicle has sat for a few hours.
PIC5260C
Service Bulletin/Repair Instructions
This Preliminary Information communication advises the technician the steps on diagnosing the concern. Customer's sunroof operation intermittent, bind, noise, auto-reverse, and/or water leaks.
PIT4610F
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician that First Responder Guides for General Motors vehicles can be accessed via the web at http://www.gmstc.com. or http://www.nfpa.org/
N182202780
Service Bulletin/Repair Instructions
N182202780 - Special Coverage Adjustment. In some circumstances, some 2014-2017 model year Cadillac Escalade, Chevrolet Silverado, Chevrolet Suburban, Chevrolet Tahoe, GMC Sierra, and GMC Yukon vehicles may have a condition where customers may experience increased brake pedal effort, hard brake pedal, and/or potentially increased stopping distance. The condition is more prevalent at low speed when softly applying the brakes. The engine mounted mechanical vacuum pump output may decrease over time decreasing the amount of vacuum/power brake assist. Failure to follow recommended oil change intervals could contribute to this condition. The Driver?s Information Center, (DIC) ?Service brake assist? alert will activate 2-5 minutes after the vacuum level drops, and a Diagnostic Trouble Code, (DTC) will also be set. Even where this condition occurs, the hydraulic brake system remains functional but may require additional pedal force. Please understand that even if the vehicle exhibits this condition, it meets all federal motor vehicle safety standards for brake performance. Dealers are to replace the vacuum pump and vacuum pump belt. The repairs will be made at no charge to the customer.
030729004L
Service Bulletin/Repair Instructions
This informational bulletin provides normal operating characteristics and diagnostic information on Manual transmissions.
030603004Y
Service Bulletin/Repair Instructions
This warranty administration bulletin provides policy information on the requirements for battery testing and warranty replacements.
1008110001H
Service Bulletin/Repair Instructions
This informational bulletin provides information on proper use of floor mats.
110089005N
Service Bulletin/Repair Instructions
This warranty administration bulletin provides information on Dealer Empowerment Labor Operations and Customer Enthusiasm.
030089006Q
Service Bulletin/Repair Instructions
This informational bulletin provides the dealership with how to prep a vehicle for delivery to the customer to aid in higher CSi scores.
060089029O
Service Bulletin/Repair Instructions
This informational bulletin provides information on interior cleaning products and what is offered to clean the interiors of GM vehicles.
040089053G
Service Bulletin/Repair Instructions
This informational bulletin provides information for the dealer technician to gather as much information to help aid Engineers by completely filling out requested reports.
1008110001G
Service Bulletin/Repair Instructions
This informational bulletin provides information on proper use of floor mats.
PIT3098G
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have a lean to the left or right. Technician will need to measure fender wheel-opening heights, front and rear, to quantify vehicle lean. Fender wheel-opening heights are related to, but distinct from, trim height. The front wheel-opening height is known as P height, and the rear wheel-opening height is known as R height. Adjust and heights that are out of specification. After all adjustments are done, perform a front-end alignment and check headlight aim.
16NA111
Service Bulletin/Repair Instructions
This informational bulletin provides diagnostic/inspection information for the air box and air filter seal to correct a MIL and DTCs P0420 and P0430 setting.
PIP4902M
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician that General Motors Technical Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.
PIE0500A
Service Bulletin/Repair Instructions
This engineering informational bulletin is requesting information to check the shutters through the grille opening of the vehicle. If snow and/or ice is present on the active grille air shutters, take pictures and submit through the Field Reporting Process.
100845001F
Service Bulletin/Repair Instructions
This bulletin provides information for electrical ground repairs using new replacement fasteners with "conductive finish".
090089002Q
Service Bulletin/Repair Instructions
This informational bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles before sold (prepping) to the customer.
PIP5632
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician that General Motors Technical Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.
110849001Z
Service Bulletin/Repair Instructions
This bulletin provides information on the Transport Mode On Message Being Displayed in the Driver Information Center (DIC) and/or Battery Light is Flashing and the procedures to turn the Transport Mode message ON and OFF.
PIP4902L
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician that General Motors Technical Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.
050604022P
Service Bulletin/Repair Instructions
This bulletin provides information on the TOP TIER Detergent Gasoline Licensed Brands and the TOP TIER Diesel Fuel Licensed Brands that are recommended for use in all GM vehicles and the TOP TIER FUELS website URL.
150601002H
Service Bulletin/Repair Instructions
This technical bulletin provides a procedure to repair the valve lifter oil manifold and/or lifters to correct the customers concern of engine misfire, ticking noise and/or MIL on.
120089002C
Service Bulletin/Repair Instructions
This informational bulletin provides the dealer with information on what to do when requesting a new key code for the customer.
PIT5552C
Service Bulletin/Repair Instructions
This Preliminary information communicates repair information for the rear vision camera or surround vision camera image being: - Yellow - Blurry - Distorted - Image scrolling - Image with NO gridlines - Screen is blue with gridlines - Screen is blue with Service Rear Vision System message
PIP5540D
Service Bulletin/Repair Instructions
This Preliminary information communicates to the technician the need to inspect the induction system for potential icing issues in very cold ambient temperatures. To allow the ice to melt so that it can be drained from the related components. That any of the listed DTC's may set with or without poor engine performance.
PIP5628
Service Bulletin/Repair Instructions
This Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D
PI0564K
Service Bulletin/Repair Instructions
This preliminary informational bulletin provides frame coating repair information to correct a customer concern of wax coating on frame peeling, metal shows corrosion/rusting (U.S. and Canada Only).
110849001Y
Service Bulletin/Repair Instructions
This technical bulletin provides information on Transport Mode On Message Displayed in Driver Information Center (DIC) and/or Battery Light is Flashing and the procedures to turn the Transport Mode message On and Off.
16NA175
Service Bulletin/Repair Instructions
This technical bulletin provides a procedure to flush and drain fluids for the transmission to eliminate a shake and/or shudder during a light throttle acceleration between 40 and 128 KM/H (25 and 80 MPH) at a steady state.
PI1354I
Service Bulletin/Repair Instructions
This preliminary bulletin provides additional guidance for diagnosing vibrations or disturbances that may occur on full size pickups and how to correct and repair.
010089010M
Service Bulletin/Repair Instructions
This informational bulletin provides information on comebacks prevention information and using customer concern verification sheets (CCVS).
080089014D
Service Bulletin/Repair Instructions
This informational bulletin provides information for dealers/technicians on Use of Dealer Case Management (DCM) and Being Prepared for Contacting U.S. Technical Assistance (TAC).
17NA346
Service Bulletin/Repair Instructions
This informational bulletin provides a listing of the parts availability for coax repair procedures and what is needed to complete some repairs.
030603004X
Service Bulletin/Repair Instructions
This warranty administration bulletin provides policy information on the requirements for battery testing and warranty replacements.
120851002I
Service Bulletin/Repair Instructions
This informational bulletin provides technicians and dealership personnel with spray-in bed liner general information and repair procedures.
100089005H
Service Bulletin/Repair Instructions
This warranty admin bulletin explains to the technician additional information may be needed when submitting transactions when doing wiring repairs.
040089015T
Service Bulletin/Repair Instructions
This warranty administration bulletin provides policy information on required operating procedures.
PIC5650F
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have an intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble Codes B3055, B3060, and/or B3935. Technician should not replace any parts for this concern. If unable to duplicate the concern ask if the customer uses any Radio Frequency Identification Devices when the concern is present. Dealer should also direct their customers to the appropriate section in the Owner manuals that references that the device complies.
PIC6073E
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about the Media Oriented Systems Transport Bus Diagnostic Tool Kit (EL-51578) has been released to help diagnose any of the Media Oriented Systems Transport bus concerns. The kit contains header connectors that are installed to bypass Media Oriented Systems Transport bus modules. The bypass connector also contains a terminal for verifying Media Oriented Systems Transport control circuit voltages. Technician should review Media Oriented Systems Transport bus description and operation and Diagnostic Trouble Code U0028 diagnostic procedures.
PIT3227P
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that may have slack in one of the tailgate cables. Technician should not replace any parts for this concern. Please communicate to the customer this condition is a normal operating characteristic of their vehicle.
PIT5214D
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have had multiple repair attempts that are being performed on customer?s vehicles that exhibit vibration conditions without utilizing the support of General Motors Technical Assistance Center. If valid vibration frequency or Road Force Variation data has been collected and a repair attempt does not correct the customer complaint, contact General Motors Technical Assistance Center for further support. For any vehicles that remains unrepaired after being at the dealer for three days or more and a related bulletin or PI is not found, contact General Motors Technical Assistance Center for further support.
17NA066
Service Bulletin/Repair Instructions
This warranty administration bulletin provide policy information for automatic transmission Oil Cooler Flush and flow test.
010842001L
Service Bulletin/Repair Instructions
This informational bulletin provides information for dealers/technicians on Exterior Lamp Condensation and Replacement Guidelines.
PIP5212B
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have run hot and or has a tick noise. Technician should inspect the head gaskets to ensure are not installed backwards. Technician should replace the head gasket if they are found installed backwards.
PIT5479B
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about fluid leaking from the brake caliper piston area found during a service of the vehicle. The substance is actually excess assembly grease from the caliper boot and piston installation. This grease can be cleaned off and the rest of the service completed.
PIP5503A
Service Bulletin/Repair Instructions
This Preliminary information communicates to the dealer additional information on checking for the engne crankcase being overfull on oil causing an engine vibration concern. The technician is advised to inspect for contaminnants and adjust the engine oil level as needed.
070842006N
Service Bulletin/Repair Instructions
This informational bulletin provides technicians with information on available BCM calibrations to restore bulb outage detection on vehicles produced by a second stage manufacturer (Upfitter), and/or turn signals flash fast after factory box removed.
PIP5540B
Service Bulletin/Repair Instructions
This Preliminary information communicates to the technician the need to inspect the induction system for potential icing issues in very cold ambient temperatures. To allow the ice to melt so that it can be drained from the related components. That any of the listed DTC's may set with or without poor engine performance.
000310003X
Service Bulletin/Repair Instructions
This warranty administration bulletin provides information on The tires supplied with a new vehicle are covered by General Motors against defects in material or workmanship under the Bumper-to-Bumper New Vehicle Limited Warranty.
060847001N
Service Bulletin/Repair Instructions
This bulletin explains the labor operation numbers used for submitting warranty claims for module reprogramming and not when replacing a module.
060850009J
Service Bulletin/Repair Instructions
This informational bulletin provides information for information on passenger presence sensing system (PPS or PSS) concerns with custom upholstery, accessory seat heaters or other comfort enhancing devices.
PIP4925B
Service Bulletin/Repair Instructions
This preliminary information document communicates a tip on the way to diagnose possible induction or exhaust air leaks using the evaporative emission cart smoke machine and ultrasonic leak detector tools.
PIT5353C
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about what XM offerings are available for vehicles. A dealer or customer can access the website listed below for vehicle specific XM offerings and availability.
PIP5601
Service Bulletin/Repair Instructions
This Preliminary information communicates
PIP4138R
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have a Service Engine Soon Malfunction Indicator Lamp on, engine misfire, and/or engine noise. Technician may find Diagnostic Trouble Codes P0300-P0308. If published Service Information diagnostics does not isolate the cause of this concern technician should check for a worn camshaft lobe and/or lifter roller, a sticking valve, valve leakage, a broken valve spring, and a collapsed active fuel management lifter.
PIT5099D
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.
PIP5596
Service Bulletin/Repair Instructions
This Preliminary information communicates that when removing the fuel line jumper hose care should be taken to be sure the line is reinstalled correctly to avoid a no/low fuel pressure situation.
PIP4902K
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician that General Motors Technical Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.
18NA156
Service Bulletin/Repair Instructions
This technical bulletin provides a procedure to replace the dehydrator to correct the condition of A/C Inoperative and/or Insufficient Cooling due to the seals going bad within the part.
PIP5163D
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about engine block of possible cylinder bore damage, scoring or out of round as the possible cause of engine oil consumption, misfire, cylinder leakage or blow by. Technician will need to inspect the engine for Cylinder damage or scoring, An out of round cylinder bore, Dirt intrusion, and Catalytic Converter failure.
PIC6095C
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician on how to tell the difference between the integrated center stack, the radio, the human machine interface, and the vehicle communication interface module. There are pictures of all the individual modules for identification purposes.
PIC5260B
Service Bulletin/Repair Instructions
This Preliminary Information communication advises the technician the steps on diagnosing the concern. Customer's sunroof operation intermittent, bind, noise, auto-reverse, and/or water leaks.
PIT5099C
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.
PIC5953D
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that may have an issue when using Bluetooth voice recognition with an iPhone. Technician should work with the customer to insure the phone contacts to not have any Emojis loaded to any contact.
PIP5373B
Service Bulletin/Repair Instructions
This Preliminary Information communication provides the technician with steps on how to program an Engine Control Module when getting a Service Programming System error code E4491 or E4423. In some cases Techline Customer Support Center may need to be contacted to resolve the issue.
PIT5399A
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about connectivity concerns when connecting an Apple device via USB cord. Technician should insure the customer is using an original equipment manufacturer Apple USB cable.
17067
Service Bulletin/Repair Instructions
17067 - Product Emissions Recall. General Motors has decided to conduct a Voluntary Emission Recall on certain vehicles equipped with a 6.6L diesel (LML) engine and dual fuel tanks (N2N). Under certain driving conditions, fuel may not be transferred from the rear fuel tank to the front fuel tank at a sufficient rate. If this occurs, the diagnostic trouble code (DTC) P2636 will set, the malfunction indicator lamp will illuminate, the fuel gauge will display empty, and the transfer pump will be disabled until serviced. If the vehicle continues to be driven, it will run out of fuel in the front tank and stall. Dealers are to replace fuel line connections to allow the rear tank, in addition to the front tank, to directly supply fuel to the engine. The engine control module (ECM) will also be reprogrammed with calibrations necessary to support this new connection.
18NA141
Service Bulletin/Repair Instructions
This informational bulletin provides information on Audio Volume Stuck High or Low with No DTCs and that this is a normal characteristic.
150603002M
Service Bulletin/Repair Instructions
This bulletin provides information on approved warranty part numbers for original equipment batteries.
1208132001E
Service Bulletin/Repair Instructions
This informational bulletin explains to the dealer how to cover a possible customers mistake when a fuse has been blown.
18NA125
Service Bulletin/Repair Instructions
This informational bulletin provides information for engine oil life monitor operation calculation.
PI0754C
Service Bulletin/Repair Instructions
This PI bulletin provides information on Rear and Side Tempered Glass Spots (Quench Marks) and they are normal characteristic.
080730035C
Service Bulletin/Repair Instructions
This bulletin provides information on the harmful effects of water or ethylene glycol in transmission fluid.
150603002L
Service Bulletin/Repair Instructions
This informational bulletin provides information on approved warranty part numbers for original equipment batteries
PI0281G
Service Bulletin/Repair Instructions
This preliminary informational bulletin provides information to dealership personnel which may be helpful when addressing underbody component corrosion with customers.
PI0564J
Service Bulletin/Repair Instructions
This preliminary informational bulletin provides frame coating repair information to correct a customer concern of wax coating on frame peeling, metal shows corrosion/rusting (U.S. and Canada Only).
130089010B
Service Bulletin/Repair Instructions
This informational bulletin provides information to dealership personnel on policies regarding a Product Assistance Claim (PAC) within the Courtesy Transportation Assistance Program.
060089031E
Service Bulletin/Repair Instructions
This informational bulletin provides information on OEM and Remanufactured Engine and Automatic Transmission/Transaxle Identification.
110849001W
Service Bulletin/Repair Instructions
This technical bulletin provides information on Transport Mode On Message Displayed in Driver Information Center (DIC) and/or Battery Light is Flashing and the procedures to turn the transport mode message on and off.
010310003Q
Service Bulletin/Repair Instructions
This bulletin contains information for the new tires that the vehicle is equipped with and that they are covered by General Motors against defects in material or workmanship under the New Vehicle Warranty (in Canada, the Base Warranty Coverage). For vehicles within this warranty period, defective tires will be replaced on a pro rata adjustment basis according to the published distance-based schedule.
PI1354H
Service Bulletin/Repair Instructions
This preliminary bulletin provides additional guidance for diagnosing vibrations or disturbances that may occur on full size pickups and how to correct and repair.
000089027J
Service Bulletin/Repair Instructions
This informational bulletin provides information to dealership personnel on properly eliminating unwanted odors in vehicles.
110089002C
Service Bulletin/Repair Instructions
This informational bulletin was created to inform that any accessories that are installed from the GM factory will be covered under the standard vehicle warranty and dealer installed accessories will be covered for a full year (12 months).
18NA079
Service Bulletin/Repair Instructions
This technical bulletin provides a procedure to replace the drivers front door window regulator motor and door wiring harness if water and/or corrosion is found in the connectors.
030089006P
Service Bulletin/Repair Instructions
This informational bulletin provides the dealership with how to prep a vehicle for delivery to the customer to aid in higher CSi scores.
PI1091C
Service Bulletin/Repair Instructions
This preliminary informational bulletin provides repair information to correct a customer concern of warm air exhausting from driver and/or passenger front seat back into 2nd row seating area causing occupant discomfort.
PI1354G
Service Bulletin/Repair Instructions
This preliminary bulletin provides additional guidance for diagnosing vibrations or disturbances that may occur on full size pickups and how to correct and repair.
17NA215
Service Bulletin/Repair Instructions
This technical bulletin provides a procedure to properly reprogram an onstar module to correct a condition of Red LED, No WiFi Operation, and/or Limited OnStar® Module Functionality After OnStar Module Replacement for Another Condition.
090604015C
Service Bulletin/Repair Instructions
This informational bulletin provides a revision for 09-06-04-015B (Vehicles Sitting Outside on Dealer Lots for Extended Periods with Hard Start/No Start Condition) to add the 2015-2018 model years.
090604026N
Service Bulletin/Repair Instructions
This informational bulletin provides information on identifying Non-GM Engine Calibrations for Gasoline Engines using the Tech 2 or GDS 2 9U.S. and Canada
17NA214
Service Bulletin/Repair Instructions
This technical bulletin provides repair information to correct customer concerns of OnStar, XM, GPS or antenna malfunction ? may set DTC B2462, B2470 or B125C - and/or water leak on headliner at sun visor or overhead console areas, possible battery drain concern.
110089005L
Service Bulletin/Repair Instructions
This warranty administration bulletin provides information on Dealer Empowerment Labor Operations and Customer Enthusiasm.
PIT3098F
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have a lean to the left or right. Technician will need to measure fender wheel-opening heights, front and rear, to quantify vehicle lean. Fender wheel-opening heights are related to, but distinct from, trim height. The front wheel-opening height is known as P height, and the rear wheel-opening height is known as R height. Adjust and heights that are out of specification. After all adjustments are done, perform a front-end alignment and check headlight aim.
PI0689C
Service Bulletin/Repair Instructions
This preliminary information bulletin provides a procedure for installing a aftermarket tool or utility box.
070842006M
Service Bulletin/Repair Instructions
This informational bulletin provides technicians with information on available BCM calibrations to restore bulb outage detection on vehicles produced by a second stage manufacturer (Upfitter), and/or turn signals flash fast after factory box removed.
030603004W
Service Bulletin/Repair Instructions
This warranty administration bulletin provides policy information on the requirements for battery testing and warranty replacements.
060601010D
Service Bulletin/Repair Instructions
This informational bulletin explains how the catalytic converters may need an inspection, cleaning or replacement if debris have entered the exhaust system.
150603002K
Service Bulletin/Repair Instructions
This informational bulletin provides information on approved warranty part numbers for original equipment batteries
150603001D
Service Bulletin/Repair Instructions
This informational bulletin provides information to diagnose batteries that have set for a long period of time and/or cold weather climates and testing those batteries.
PIE0406A
Service Bulletin/Repair Instructions
This engineering informational bulletin is requesting information from the field on vehicles that have the condition of Rear Defogger Grid Inoperative and/or Will Not Defog Rear Window Properly
18NA027
Service Bulletin/Repair Instructions
This informational bulletin provides information retaining to the fact that Service Manuals will now be available on USB.
PIP5226B
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about finding needle bearings during an oil change. Technician will gain access to the roller rockers to inspect them. Only replace the roller rocker that is missing needle bearings. Be sure to clean the oil drains to retrieve the needle bearings. Each roller rocker has 66 bearings.
PIP4138Q
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have a Service Engine Soon Malfunction Indicator Lamp on, engine misfire, and/or engine noise. Technician may find Diagnostic Trouble Codes P0300-P0308. If published Service Information diagnostics does not isolate the cause of this concern technician should check for a worn camshaft lobe and/or lifter roller, a sticking valve, valve leakage, a broken valve spring, and a collapsed active fuel management lifter.
PIT3271H
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles. General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.
140879001C
Service Bulletin/Repair Instructions
xxzvfrdg
PIP5540A
Service Bulletin/Repair Instructions
This Preliminary information communicates to the technician the need to inspect the induction system for potential icing issues in very cold ambient temperatures. To allow the ice to melt so that it can be drained from the related components. That any of the listed DTC's may set with or without poor engine performance.
100864002D
Service Bulletin/Repair Instructions
This warranty bulletin explains how to determine if an outside mirrior was damaged by the customer and what is considered warranty and non-warranty.
PIP5504A
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information and definitionsto the technician about vehicles that have fishbite, chuggle, misfire,AFM disturbances or torque converter shudder/vibrationconcerns. Technician are advised to use PICO software to determine root cause of the concern. If torque converter shudder is confirmed and no debris is found in the transmission fluid pan the technicians are instructed to flush the transmission fluid three times. If debris is found in the transmission fluid pan the technicians are instructed to also replace the torque converter.
PIP5168F
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician on the steps to diagnose and repair vehicles that may have a no crank concern. Technician will need to check the valve train for movement when the engine is cranked. If the valve train is not moving while the crankshaft is moving the front cover will need to be removed to inspect for a sheared cam sprocket locator pin. If the cam sprocket locator pin has sheared, replace the engine assembly. If the valve train is rotating during inspection, disconnect the Camshaft Position sensor and check if the engine will start. If the engine starts front cover will need to be removed to inspect for a sheared cam sprocket locator pin. If the cam sprocket locator pin has sheared, replace the engine assembly. If the engine does not start with the Camshaft Position sensor disconnected the follow published “Engine Cranks But Does Not Run” diagnosis in Service Information. Also perform an Engine Compression Test and Cylinder Leakage Test in Service Information documents all results. If the Service Information procedures above isolate an engine mechanical concern then removed to inspect for a sheared cam sprocket locator pin. If the cam sprocket locator pin has sheared, replace the engine assembly.
050851001I
Service Bulletin/Repair Instructions
This information bulletin provides a procedure on how to remove the paint stain that may present itself under the shipping film.
PI0653E
Service Bulletin/Repair Instructions
This preliminary informational bulletin provides information on Damaged, Disassembled or Improperly Packaged Turbochargers Returned to Warranty Part Center.
17NA228
Service Bulletin/Repair Instructions
This informational bulletin provides information on Click or Tick Noise on 3-4 Shift that it should be considered a normal characteristic.
PIP3343F
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have an oil leak shortly after a cold start when extremely low ambient temperatures are present. Technician will need to clean the area of the oil leak, clean and dry the PCV hoses, and replace the oil fill cap with part number 12589430.
060089026N
Service Bulletin/Repair Instructions
This warranty bulletin provides labor operation numbers for customer concerns that cant be duplicated.
PI1354F
Service Bulletin/Repair Instructions
This preliminary bulletin provides additional guidance for diagnosing vibrations or disturbances that may occur on full size pickups and how to correct and repair.
010310003P
Service Bulletin/Repair Instructions
This bulletin contains information for the new tires that the vehicle is equipped with and that they are covered by General Motors against defects in material or workmanship under the New Vehicle Warranty (Base Warranty Coverage). For vehicles within this warranty period, defective tires will be replaced on a pro rata adjustment basis according to the published distance-based schedule.
18NA001
Service Bulletin/Repair Instructions
This informational bulletin explains normal operation of HID bulbs when driving over road irregularities.
PIP5540
Service Bulletin/Repair Instructions
This Preliminary information communicates to the technician the need to inspect the induction system for potential icing issues in very cold ambient temperatures. To allow the ice to melt so that it can be drained from the related components.
17NA074
Service Bulletin/Repair Instructions
This informational bulletin provides information and Tips for Customers Having Difficulty Launching Android Auto or Apple CarPlay.
050604022O
Service Bulletin/Repair Instructions
This informational bulletin provides information on the TOP TIER Detergent Gasoline Licensed Brands and the TOP TIER Diesel Fuel Licensed Brands that are recommended for use in all GM vehicles.
PIC5491K
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have an OnStar system that will not power up. Technician should turn off the ignition and cancel retained accessory power. After the vehicle has powered down remove power to the OnStar module for five minutes. After the power has been removed for five minutes, if the OnStar system is working release the vehicle. If the OnStar system is still inoperative continue with published Service Information diagnostics.
PIT5354B
Service Bulletin/Repair Instructions
This Preliminary Information communication advises the technician how to determine if the vehicle is equipped with wireless fidelity. Technician should check the Regular Production Option Code list for (VV4).
040089015R
Service Bulletin/Repair Instructions
This warranty administration bulletin provide policy information on required operating procedures.
16NA075
Service Bulletin/Repair Instructions
This Bulletin provides procedures to correct a condition of Power Foldaway Mirror Glass Shake, Flutter at Normal Driving Speeds
PIE0416A
Service Bulletin/Repair Instructions
This engineering informational bulletin ends the need for information from the field on vehicles that have the condition of Malfunction Indicator Lamp Illuminated with DTCs P0335, P0340, or P0365 Set.
080730026E
Service Bulletin/Repair Instructions
This informational bulletin provides information on Some vehicles may rock or move slightly forward or rearward while in Park at start up after cold soak. This condition may be accompanied by a clunk noise. This is a slight movement that is more often seen visually, rather than felt, when viewed from the outside and using the auto-start feature, if equipped.
150601002F
Service Bulletin/Repair Instructions
This technical bulletin provides a procedure to repair the valve lifter oil manifold and/or lifters to correct the customers concern of engine misfire, ticking noise and/or MIL on.
070089037L
Service Bulletin/Repair Instructions
This warranty administration bulletin provide policy information for courtesy transportation and roadside assistance programs.
130232001E
Service Bulletin/Repair Instructions
This technical bulletin provides a procedure to flush and bleed power steering system to correct a power steering noise or fluid leak concern that is caused during extremely low temperatures.
17NA396
Service Bulletin/Repair Instructions
This technical bulletin provides a procedure to diagnose and repair possible valve body issue or software issue.
120089007A
Service Bulletin/Repair Instructions
This informational bulletin provides information on dealer responsibility for cargo carrying capacity labeling and the part numbers for the labels.
150603001C
Service Bulletin/Repair Instructions
This informational bulletin provides information to diagnose batteries that have set for a long period of time and/or cold weather climates and testing those batteries.
PIC5839D
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that may have a clock that is slow to update while driving when the clock auto set feature enabled. Dealer should communicate to the customer this condition is a normal operating characteristic of their vehicle.
150603002J
Service Bulletin/Repair Instructions
This informational bulletin provides information on approved warranty part numbers for original equipment batteries
070089036I
Service Bulletin/Repair Instructions
This informational bulletin provides information to dealership personnel on enhancing field product reports with digital pictures.
16NA239
Service Bulletin/Repair Instructions
This Bulletin provides a procedure to activate/enable 4G LTE Wi-Fi Hotspot on New vehicle.
17NA386
Service Bulletin/Repair Instructions
This informational bulletin provides information for the technicians on multi-media infotainment tester (MIT), does not function properly when diagnosing infotainment complaints, which may lead to mis-diagnosis.
150603002I
Service Bulletin/Repair Instructions
This informational bulletin provides information on approved warranty part numbers for original equipment batteries
010601011J
Service Bulletin/Repair Instructions
This informational bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil consumption.
16NA356
Service Bulletin/Repair Instructions
This technical bulletin provides a procedure to clear the codes and re-evaluate the XM radio channels to correct a condition of audio muting when listening to some Sirius XM channels but if they change channels they will find others that experience normal audio. This could be due to interference from transmitting sources outside of Sirius XM?s frequency range.
17NA258
Service Bulletin/Repair Instructions
This technical bulletin provides repair information to correct a customer concern of hearing excessive wind noise from front side door glass area.
16NA341
Service Bulletin/Repair Instructions
This technical bulletin provides multiple fixes for a condition of a waiting for update screen appearing on the display, due to either a reprogramming of the hmi module or due to a fuse that needs to be pulled and restarting of the module.
17NA344
Service Bulletin/Repair Instructions
This informational bulletin provides information for the technician when looking up the P/N for the 3.5 mm audio jack for the USB, to make sure and enter the VIN# to ensure the correct part is being ordered.
PI1149A
Service Bulletin/Repair Instructions
This preliminary information bulletin provides a procedure on how to check for the customer concern of a blank radio with/without audio, by checking the the wiring harness, ECU and reprograming the HMI software update, if the wiring or ECU are not the cause.
16NA389
Service Bulletin/Repair Instructions
This technical bulletin provides a procedure to reprogram the FVCM if the battery has issues that are related to the front camera module.
17NA142
Service Bulletin/Repair Instructions
This informational bulletin provides information on Wireless Charging Module Diagnosis and cell phone compatibility.
040730013D
Service Bulletin/Repair Instructions
This informational bulletin provides information to dealership personnel on automatic transmission shift and engine drivability concerns and/or MIL ON due to aftermarket oil bath air filter use.
16NA158
Service Bulletin/Repair Instructions
This bulletin describes the Dealer special tool loan program process.
17NA375
Service Bulletin/Repair Instructions
This informational bulletin provides a diagnostic tip for rear vision camera image that is grainy, distorted and/or pixelated
15NA082
Service Bulletin/Repair Instructions
This technical bulletin provides repair information for installing a new stabilizer shaft bracket to correct a customer concern of on a clunking noise originating from the front of the vehicle that is more predominant during turns or traveling over bumps.
17NA151
Service Bulletin/Repair Instructions
This Technical bulletin provides a procedure for technicians to correct a customer concern of outside noise heard from back of cab.
070604019F
Service Bulletin/Repair Instructions
This technical bulletin provides repair information for repairing the IP to body harness connector to correct a customer concern for intermittent Malfunction Indicator Lamp (MIL) illuminated with Reduced Engine Power displayed and DTC P2138 set.
17NA297
Service Bulletin/Repair Instructions
This informational bulletin provides information for assisting the customer in setting the position for the memory mirror and the reverse tilt
17NA267
Service Bulletin/Repair Instructions
This informational bulletin provides information for 22" accessory wheel/tire usages.
PIC3100F
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicle's odometer appears to be inaccurate relative to a known distance traveled. Technician should obtain a hand-held GPS unit to test the odometer. If a hand held GPS unit is not available, the only other option is to verify the miles traveled using a surveyor's wheel or a dynamometer.
PIT5288F
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that may have any of these concerns remote keyless entry, passive Entry and Start Inoperative, No Fob detect message on driver information center, service tire pressure system, no audio, touch screen Inoperative, Steering Wheel Controls Inoperative, Service Stabilitrak, rear power windows inoperative, rear wiper inoperative, and or a dead battery. Technician may find Diagnostic Trouble Codes B3101, B144C, C0710, C0544, U1548, U1549, U154A, U0151, U0126, U0415, U0077, U0028 and/or U0029. Technician should inspect the left instrument panel for the wire harness being pinched. Technician will need to repair the wire harness and reroute the wire harness.
140089004D
Service Bulletin/Repair Instructions
The information in this bulletin details the proper configurations for the ignition key, fob, key tags, key rings, key ring sizes and applying a QR code sticker or barcode sticker to a key fob.
17NA337
Service Bulletin/Repair Instructions
This informational bulletin provides information to the customer on the radio display "info pages" being blank and to make sure to select in the "active info pages" menu.
PI1255F
Service Bulletin/Repair Instructions
This preliminary informational bulletin contains recommendations of what needs to be done to swap/install camper outside rearview mirrors on a vehicle not originally equipped with them.
17NA335
Service Bulletin/Repair Instructions
This technical bulletin provides a procedure to replace the fuel pump to correct the MIL concerns.
PIC5492F
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have a Diagnostic Trouble Code B101D-37 history in the Vehicle Communication Interface Module or telematics communication interface control module. Engineering has determined that this code will only display in history on the scan tool and will not cause issues with OnStar system operation.
PIE0380B
Service Bulletin/Repair Instructions
This engineering informational bulletin is requesting information from the field on vehicles that have the condition of Both Front Low Beam, High Beam, Day Time Running Lamps (DRL) and Turn Signals Inoperative.
PIT5353B
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about what XM offerings are available for vehicles. A dealer or customer can access the website listed below for vehicle specific XM offerings and availability.
070849020M
Service Bulletin/Repair Instructions
IPC Odometer Programming Method Quick Reference Guide
150089004B
Service Bulletin/Repair Instructions
Information Regarding the Differences Between Fluid Leakage and Seepage This bulletin is intended to help identify the differences between what is considered a fluid leak and what is considered seepage. Improper diagnosis may lead to unnecessary component replacement. Use the following information to determine if the condition is normal acceptable seepage or a defective component
150089005A
Service Bulletin/Repair Instructions
Essential Tools that Include Consumable Parts (U.S. Only)
150603002H
Service Bulletin/Repair Instructions
Original Equipment Batteries Part Number and ACDelco Replacement Battery Approved Warranty Part Numbers Correct battery cold cranking amperage (CCA) ratings and type are critical for proper test results when using the EL-50313. Access to the battery specification label, which contains the OEM part number and CCA rating and type, may be difficult without component removal. Refer to the table below for the original equipment ratings and part numbers used to set up a proper battery test. There has been some confusion as to the correct ACDelco battery warranty replacement. Refer to the table below for the correct battery warranty replacement. The correct ACDelco battery warranty replacement in the catalog is designated by the "Original Equipment Replacement" note in the description field.
16-NA-175
Service Bulletin/Repair Instructions
SHAKE AND/OR SHUDDER DURING LIGHT THROTTLE ACCELERATION BETWEEN 40 AND 128 KM/H (25 AND 80 MPH) AT A STEADY STATE.
PIT5236K
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have a Diagnostic Trouble Code B101D stored in Telematics Communication Interface Control Module. Technician will use Global Diagnostic System 2 to review the Firmware Over-the-Air version. If the Firmware Over-the-Air version on the scan tool equals 6708 the technician will need to contact General Motors Technical Assistance Center for further assistance. If the Firmware Over-the-Air version on the scan tool is lower than 6708 Dealer can order the part thought the Instrument Sales and Service website process.
030603004V
Service Bulletin/Repair Instructions
This warranty administration bulletin provides policy information on the requirements for battery testing and warranty replacements.
PIP4723C
Service Bulletin/Repair Instructions
This Preliminary Information communicates to the dealer the process for downloading or updating operating software for the Tire Pressure Monitor, Active Fuel Injector tester, multi media tester, PICO Scope, GR8 starting/charging tester and Vehicle Data Recorder tools, giving website address and step by step instructions to complete the update.
PIT5074K
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about the use of J-35616-64B terminal test probe, replacement terminals, and terminated leads. The J-35616-64B is the latest test probe released for checking tension or probing the .64 series terminals. The test probe terminal has been released in the terminal repair kit (J-38125-620H) located in Lear Tray 7 part number 963716-2. There are 5 terminated leads in a package part number is 13505346, which can be ordered through your normal General Motors Customer Care and Aftersales parts channel.
040601029I
Service Bulletin/Repair Instructions
This informational bulletin explains the importance of maintaining the vehicle.
100089005G
Service Bulletin/Repair Instructions
This warranty admin bulletin explains to the technician additional information may be needed when submitting transactions when doing wiring repairs.
000601012H
Service Bulletin/Repair Instructions
This informational bulletin advises the possible issues that may occur using a scotch brite pad or highly abrasive disk on gasket sealing surfaces or reused parts.
PIT5389E
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicle that may have an OnStar system that has progression tones when pressing the blue or red button. Technician will need to call General Motors Technical Assistance Center with the scan tool data from the OnStar system.
100605002E
Service Bulletin/Repair Instructions
This informational bulletin provides information on Clean Exhaust Filter See Owners Manual Now or Cleaning Exhaust Filter Keep Driving Until Message is Cleared Message Displayed on DIC, DTC P2463 May Be Set.
120851002G
Service Bulletin/Repair Instructions
This informational bulletin provides technicians and dealership personnel with spray-in bed liner general information and repair procedures.
150603002G
Service Bulletin/Repair Instructions
This informational bulletin provides information on approved warranty part numbers for original equipment batteries
PIT3099Q
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about installing General Motors Accessory parts/kits. Technicians should refer to Service Information for information regarding most accessories. Technicians may also contact Partech and/or the Techline Customer Support Center for additional support.
030604017L
Service Bulletin/Repair Instructions
This Informational Bulletin provides information on availability of Diesel Fuel additives.
070601016D
Service Bulletin/Repair Instructions
This informational bulletin provides information on Internal Engine Noise or Damage After Oil Filter Replacement.
00-06-01-026J
Service Bulletin/Repair Instructions
This informational bulletin provides information on Intake Manifold Inspection/Replacement After Severe Internal Engine Damage.
16-NA-380
Service Bulletin/Repair Instructions
This Technical bulletin provides a procedure on how to perform a quick test to check if the DPF is the cause of excessive soot from the tailpipe.
17-NA-151
Service Bulletin/Repair Instructions
This Technical bulletin provides a procedure for technicians to correct a customer concern of outside noise heard from back of cab.
17-NA-253
Service Bulletin/Repair Instructions
This informational bulletin provides information for specification with the engine oil for the Duramax 6.6L engine.
13-08-116-001C
Service Bulletin/Repair Instructions
The intent of this technical bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for causing multiple customer concerns that do not have other diagnostic methods to identify them.
99-08-51-001D
Service Bulletin/Repair Instructions
Thins informational bulletin provides information on Paint-less Dent Repair Process.
PIE0429
Service Bulletin/Repair Instructions
This engineering informational bulletin is requesting information from the field on vehicles that have a malfunction indicator lamp illuminated and a DTC of P154A set.
PIP5163C
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about engine block of possible cylinder bore damage, scoring or out of round as the possible cause of engine oil consumption, misfire, cylinder leakage or blow by. Technician will need to inspect the engine for Cylinder damage or scoring, An out of round cylinder bore, Dirt intrusion, and Catalytic Converter failure.
17-NA-258
Service Bulletin/Repair Instructions
This technical bulletin provides repair information to correct a customer concern of hearing excessive wind noise from front side door glass area.
17-NA-227
Service Bulletin/Repair Instructions
This informational Bulletin provides some Diagnostic Tips for preventing unnecessary HV Battery Pack replacement.
PIE0428
Service Bulletin/Repair Instructions
This engineering informational bulletin is requesting information from the field on vehicles that have the condition of the steering wheel jerks, whips or kicks back when turning.
PIC5932B
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about customers that may complain of various concerns when using Bluetooth components. Technician should use the Preliminary Information to gather information from the customer on their Bluetooth device and the concern they are having before calling General Motors Technical Assistance Center.
04-00-89-015Q
Service Bulletin/Repair Instructions
This warranty administration bulletin provide policy information on required operating procedures.
16-NA-111
Service Bulletin/Repair Instructions
This technical bulletin provides a procedure to perform diagnosis before just replacing the battery sensor module.
08-08-44-029H
Service Bulletin/Repair Instructions
This warranty administration bulletin provide policy information on warranty and policy exchange program for electronic products for U.S. and Canada dealers only.
04-00-89-015P
Service Bulletin/Repair Instructions
This warranty administration bulletin provide policy information on required operating procedures.
06-03-09-004I
Service Bulletin/Repair Instructions
This technical bulletin provides a procedure to apply grease to the leaf springs to correct a condition of a squeak noise from the metals making contact.
11-08-49-001V
Service Bulletin/Repair Instructions
This technical bulletin provides information on Transport Mode On Message Displayed in Driver Information Center (DIC) and/or Battery Light is Flashing and the procedures to turn the transport mode message on and off.
17-NA-244
Service Bulletin/Repair Instructions
This informational bulletin provides information on Information on How to Prevent Inadvertent Vehicle Starting from Key Fob or OnStar Mobile Application and where to locate the information for future use.
PI1091B
Service Bulletin/Repair Instructions
This preliminary informational bulletin provides repair information to correct a customer concern of warm air exhausting from driver and/or passenger front seat back into 2nd row seating area causing occupant discomfort.
17-NA-242
Service Bulletin/Repair Instructions
This informational bulletin provides to the tech the new version of SPS that will prompt warnings when trying to reprogram modules that have been already reprogrammed.
16-NA-361
Service Bulletin/Repair Instructions
This informational bulletin explains possible normal condition of a flare from 1st to 2nd, even if the trans had been repaired for the flare and its still noticed.
PIP5507B
Service Bulletin/Repair Instructions
This Preliminary information communicatesIn ambient temperatures 100F (37.7 C)degrees or higher, DTCs P2635 and/or P018B may set.The vehicle may also exhibit a hesitation or stalling condition.Excessively Hot and sustained ambient temperatures over 100F (37.7 C) degrees Mainly in TX, AZ, UT, NV, CA, NM (could be any state) causingVapor buildup in fuel feed line.Customers can be advised to utilize fuels with octane levels greater than 91, Refrain from extended idleing periods if possible, park vehicles in covered garage.Replacing the fuel pump will not repare this concern.
PI0564I
Service Bulletin/Repair Instructions
This preliminary informational bulletin provides frame coating repair information to correct a customer concern of wax coating on frame peeling, metal shows corrosion/rusting (U.S. and Canada Only).
17-NA-228
Service Bulletin/Repair Instructions
This informational bulletin provides information on Click or Tick Noise on 3-4 Shift that it should be considered a normal characteristic.
PIC5611E
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about the rear view camera options on the vehicles equipped with rear view camera. The rear view camera brightness can be adjusted on some models while the transmission is in reverse and using the Menu or Select button. To turn off or on the guidelines in the rear view camera, use the radio display Config icon then Display, then the guidelines option.
PIP5507A
Service Bulletin/Repair Instructions
This Preliminary information communicatesIn ambient temperatures 100F (37.7 C)degrees or higher, DTCs P2635 and/or P018B may set.The vehicle may also exhibit a hesitation or stalling condition.Excessively Hot and sustained ambient temperatures over 100F (37.7 C) degrees Mainly in TX, AZ, UT, NV, CA, NM (could be any state) causingVapor buildup in fuel feed line.Customers can be advised to utilize fuels with octane levels greater than 91, Refrain from extended idleing periods if possible, park vehicles in covered garage.Replacing the fuel pump will not repare this concern.
PIP5507
Service Bulletin/Repair Instructions
This Preliminary information communicatesIn ambient temperatures 100F (37.7 C)degrees or higher, DTCs P2635 and/or P018B may set.The vehicle may also exhibit a hesitation or stalling condition.Excessively Hot and sustained ambient temperatures over 100F (37.7 C) degrees Mainly in TX, AZ, UT, NV, CA, NM (could be any state) causingVapor buildup in fuel feed line.Customers can be advised to utilize fuels with octane levels greater than 91, Refrain from extended idleing periods if possible, park vehicles in covered garage.Replacing the fuel pump will not repare this concern.
PIP5504
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information and definitionsto the technician about vehicles that have fishbite, chuggle, misfire,AFM disturbances or torque converter shudder/vibrationconcerns. Technician are advised to use PICO software to determine root cause of the concern. If torque converter shudder is confirmed and no debris is found in the transmission fluid pan the technicians are instructed to flush the transmission fluid three times. If debris is found in the transmission fluid pan the technicians are instructed to also replace the torque converter.
PIC6287
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that the radio will not retain the previous settings and will go to the Home Icon screen when the vehicle is restarted. Dealer should communicate to the customer that we apologize for this inconvenience and that General Motors is currently evaluating this concern.
PIC5588D
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician on the programming and activation of the OnStar system. For many 2008 and prior model year GM vehicles, the programming is performed using the Tech 2 and the activation is initiated by a Service Programming System. For the 2010 and UP model year vehicles, the OnStar set-up procedure and OnStar Activation request have been combined into a single programming event called OnStar Set-up and Activation in Service Programming System.
PIT3099P
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about installing General Motors Accessory pats. Technician can check Service Information for some accessories. Technician can also contact Partect for assistance. Technician can also contact Techline Customer Support Center for programming issues.
16-NA-389
Service Bulletin/Repair Instructions
This technical bulletin provides a procedure to reprogram the FVCM if the battery has issues that are related to the front camera module.
PIE0376A
Service Bulletin/Repair Instructions
This engineer informational bulletin ends the need for information from the field on vehicles that have the condition of Check Engine Light Illuminated and DTC P0751 Set on Vehicles Under 5,000 Miles.
00-03-10-002K
Service Bulletin/Repair Instructions
This informational bulletin provides information on Chemical Staining, Pitting, Corrosion and/or Spotted Appearance of Chromed Aluminum Wheels.
PI1410B
Service Bulletin/Repair Instructions
This preliminary informational bulletin provides information regarding the normal characteristic of instrument panel red brake light intermittently comes on.
00-06-01-012G
Service Bulletin/Repair Instructions
This informational bulletin advises the possible issues that may occur using a scotch brite pad or highly abrasive disk on engine surfaces.
05-00-89-029D
Service Bulletin/Repair Instructions
This informational bulletin provides information on General Motors Dealership Critical Equipment Requirements and Recommendations.
17-NA-161
Service Bulletin/Repair Instructions
This technical bulletin provides a procedure for exhaust gas recirculation valve pipe replacement (EGR Bypass Pipe) due to the EGR cooler bypass pipe being crack.
17-NA-163
Service Bulletin/Repair Instructions
This informational bulletin provides information for dealers/technicians on the availability of a new spring replacement tonneau latch to replace an original quarter turn latch that has broken.
PI0020E
Service Bulletin/Repair Instructions
This preliminary informational bulletin provides technicians with information on the normal condition of white, milky or cloudy appearance of front differential fluid.
03-00-89-006N
Service Bulletin/Repair Instructions
This informational bulletin provides the dealership with how to prep a vehicle for delivery to the customer to aid in higher CSi scores.
16-NA-346
Service Bulletin/Repair Instructions
This technical bulletin provides repair information to correct a customer concern of no crank / no start.
04-00-89-015O
Service Bulletin/Repair Instructions
This warranty administration bulletin provide policy information on required operating procedures.
10-03-10-001D
Service Bulletin/Repair Instructions
This informational bulletin provides information on Wheel Balancer Mounting Instructions.
17-NA-142
Service Bulletin/Repair Instructions
This informational bulletin provides information on Wireless Charging Module Diagnosis.
11-00-89-005K
Service Bulletin/Repair Instructions
This warranty administration bulletin provides information on Dealer Empowerment Labor Operations and Customer Enthusiasm.
PI1513D
Service Bulletin/Repair Instructions
This preliminary information bulletin provides a procedure for radiator and engine coolant thermostat replacement to eliminate coolant smell and/or a slight leak at the radiator.
17-NA-135
Service Bulletin/Repair Instructions
This bulletin explains the hill decent controls and how it controls speeds when used.
PI1513C
Service Bulletin/Repair Instructions
This preliminary information bulletin provides a procedure for radiator and engine coolant thermostat replacement to eliminate coolant smell and/or a slight leak at the radiator.
17-NA-126
Service Bulletin/Repair Instructions
This informational bulletin provides information on Non-Design Intent Wheel Lock Nuts and Lug Nuts.
16-NA-355
Service Bulletin/Repair Instructions
this informational bulletin provides Information on Using MyBuick, MyCadillac, MyChevrolet, and MyGMC Phone Applications to Control GM Accessory Remote Start Kits.
PI0281F
Service Bulletin/Repair Instructions
This preliminary informational bulletin provides information to dealership personnel which may be helpful when addressing underbody component corrosion with customers.
17-NA-074
Service Bulletin/Repair Instructions
This informational bulletin provides information and Tips for Customers Having Difficulty Launching Android Auto or Apple Carplay.
10-08-110-001F
Service Bulletin/Repair Instructions
This informational bulletin provides information on proper use of floor mats.
03-06-03-004U
Service Bulletin/Repair Instructions
This warranty administration bulletin provides policy information on the requirements for battery testing and warranty replacements.
15-06-03-002F
Service Bulletin/Repair Instructions
This informational bulletin provides information on approved warranty part numbers for original equipment batteries
99-04-20-002J
Service Bulletin/Repair Instructions
This informational bulletin provides information on Driveline Clunk Noise and what is acceptable and what is considered normal operations.
16-NA-339
Service Bulletin/Repair Instructions
This informational bulletin aids the technician on diagnosing possible vibrations in a vehicle, methods used for testing each scenario and documenting findings. This technical bulletin provides a procedure to install dust deflectors when replacing wheel bearings on vehicles no matter what the concern is of the vehicle. This technical bulletin provides a procedure to reprogram the TRCM to correct the customers concern of the Service Transmission and MIL on. This technical bulletin provides a procedure to reprogram the FVCM if the battery has issues that are related to the front camera module.
PI0671A
Service Bulletin/Repair Instructions
This preliminary information bulletin provides information for diagnosing a power steering fluid leak at the fluid reservoir.
17-NA-067
Service Bulletin/Repair Instructions
This informational bulletin provides information on On rare occasions, a security code input message with SPS error code E5659, M5304, and/or M5530 may be displayed in TIS2web when the technician is programming any module. If this concern is encountered, the technician should start by ensuring that the module being programmed is not a used module and that the VIN matches on VIN plate, TIS2web programming screen, and GDS2 module identification information screen.
16-NA-105
Service Bulletin/Repair Instructions
This Technical Bulletin involves technicians clearing Lost Communication U Codes from modules due to false setting of the DTC.
06-08-47-001M
Service Bulletin/Repair Instructions
This information bulletin explains the labor operation numbers used for submitting warranty claims and how to setup, and reprogram modules.
17-NA-025
Service Bulletin/Repair Instructions
This technical bulletin is providing a procedure to reprogram the HMI module to correct multiple conditions including Waiting for Update Media Message, Voice Command For Calling Bluetooth Phone Contacts Inoperative, Intermittent Loss of Rear Camera Gridlines, Service Rear Vision System Message, Radio Turns On Unwanted At Startup, and/or Navigation Radio Destination State Defaults To WV, Intermittent Radio/display Resets, Volume Control Inoperative.
16-NA-102
Service Bulletin/Repair Instructions
This technical bulletin provides a procedure to clean and repair the complete fuel system due to dirt getting into the fuel system causing the vehicle to have a hard or no start.
03-06-04-017K
Service Bulletin/Repair Instructions
This Informational Bulletin provides information on availability of Diesel Fuel additives.
10-00-89-006F
Service Bulletin/Repair Instructions
This informational bulletin provides information for dealers how to submit a product information report.
PIT5389C
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicle that may have an OnStar system that has progression tones when pressing the blue or red button. Technician will need to call General Motors Technical Assistance Center with the scan tool data from the OnStar system.
PIC4935F
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to help the dealership technicians perform a parasitic drain test for the OnStar module. When performing battery parasitic drain test, there may be some confusion as to what the normal power consumption reading should be from the OnStar system.
PIP4723B
Service Bulletin/Repair Instructions
This Preliminary Information communicates to the dealer the process for downloading or updating operating software for the Tire Pressure Monitor, Active Fuel Injector tester, multi media tester, PICO Scope, GR8 starting/charging tester and Vehicle Data Recorder tools, giving website address and step by step instructions to complete the update.
PIP5474
Service Bulletin/Repair Instructions
This Preliminary information communicates that a technician might find a vehicle with no power transmitted to the front axle in four wheel drive. If vehicle has regular production option NQF the technician finds that with vehicle in four wheel drive with solid indicator light but the front wheels do not assist in moving vehicle he is to verify when shifting the transfer case to four wheel drive the light is solid If that switch illuminated solid then all operations to achieve four wheel drive were completed successfully. Technician is to inspect pictured item and ensure that the body ring that the synchronizer engages has not separated from theTransfer Case Front Output Shaft Drive Sprocket. If so then replace the transfer case front output drive shaft sprocket as needed. If vehicle has regular production option NQG and the customer indicates that the transfer case was in four wheel drive with that indicator light on solid in the instrument panel cluster but the front wheels were not assisting in vehicle movement technician is to verify the following, shift the transfer case to four wheel drive and ensure that the four wheel drive in the instrument panel cluster is on solid. Technician is to inspect pictured item and ensure that the body ring that the synchronizer engages has not separated from theTransfer Case Front Output Shaft Drive Sprocket.If so then replace the transfer case front output drive shaft sprocket as needed.
GCUS-3-848
Service Bulletin/Repair Instructions
44180 02 - Customer Satisfaction. Certain vehicles may have key codes which were inappropriately handled by a third party which could increase the risk of vehicle theft. Dealers are to replace all applicable keys and lock cylinders with new key configurations.
PIC3278G
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician the steps needed to diagnose and repair the vehicles that may have unwanted or phantom phone calls. Technician will need to determine what type of call the customer is having that is unwanted. The vehicle may receive an incoming call just like any other phone. Typically the customer will hear the phone ringing in the vehicle. This scenario also includes incoming Bluetooth calls. One type of unwanted call can be made if the key pad is faulty the OnStar system will try to make a blue button call for shorted voltage in the circuits. The OnStar module could have an internal fault and produce a ″Phone Unavailable″ audio message also it may have a Diagnostic Trouble Code U1500 or B1000. Refer to diagnostics for the Diagnostic Trouble Code making sure to follow any applicable Bulletins or Preliminary Information sheets. A “Ready” or “OnStar ready” audio message heard while driving. In some cases it has been found that the customer is inadvertently pressing the ″push to talk″ button on the steering wheel controls. On rare occasions, other issues in the steering column or Steering Wheel Control system may induce this concern.
PIC4801H
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician on how to diagnose and repair vehicles that may have an OnStar Turn-By-Turn Navigation the system that is inoperative. Technician verifies there are no Diagnostic Trouble Codes are present in the Antilock Braking System and Vehicle Communication Interface Module of the vehicle. If no Diagnostic Trouble Codes found call OnStar using the Blue button on the OnStar key pad and ask the advisor for a turn by turn route. Also make a OnStar personal call and a call into the vehicle. If normal diagnostics do not lead to a resolution technician will need to call General Motors Technical Assistance Center for further assistance.
PIC5959C
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicle that has no XM audio on certain channels but XM channel info is displayed. Technician will need to contact XM and deactivate and activate the module.
17-NA-045
Service Bulletin/Repair Instructions
This informational bulletin provides Information on Using Voice Pass-Thru to Access Voice Recognition Commands on Cell Phone and how it does not work on models equipped with IOA and IOB radios.
PIC5588C
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician on the programming and activation of the OnStar system. For many 2008 and prior model year GM vehicles, the programming is performed using the Tech 2 and the activation is initiated by a Service Programming System. For the 2010 and UP model year vehicles, the OnStar set-up procedure and OnStar Activation request have been combined into a single programming event called OnStar Set-up and Activation in Service Programming System.
02-00-89-002Q
Service Bulletin/Repair Instructions
This informational bulletin provides information for dealers/technicians on when and how to submit a field product report.
17-NA-043
Service Bulletin/Repair Instructions
This informational bulletin provides information on During Bluetooth Phone Conversations the Person Outside of Vehicle May Hear Their Voice Echo as They Speak to the Person Inside of the Vehicle and that this is due to the volume on the radio being to loud and in need of turning down to correct the condition.
01-03-10-003O
Service Bulletin/Repair Instructions
This bulletin contains information for the new tires that the vehicle is equipped with and that they are covered by General Motors against defects in material or workmanship under the New Vehicle Warranty (Base Warranty Coverage). For vehicles within this warranty period, defective tires will be replaced on a pro rata adjustment basis according to the published distance-based schedule.
PIC6049F
Service Bulletin/Repair Instructions
This Preliminary Information communicationends thewireless charging module restriction through the General Motors Technical Assistance Center.
PIE0380A
Service Bulletin/Repair Instructions
This engineering informational bulletin is requesting information from the field on vehicles that have the condition of Both Front Low Beam, High Beam, Day Time Running Lamps (DRL) and Turn Signals Inoperative.
PIP5029H
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have a Malfunction Indicator Lamp on or engine misfire, rough idle, extended crank, or crank no start in some cases. Technician will need to perform published Service Information diagnostics. If technician finds carbon, an upper engine and valve cleaning should be performed. Update added part numbers for the cleaner and model years.
PIP5338A
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vibration complaints that are one of the most challenging complaints to accurately diagnose and repair. Technician will need to use Pico Oscilloscope Diagnostic Kit to effectively diagnosis vehicles. Technician should drive the vehicle will using the Pico Oscilloscope to record data. After the data is recorded it should be reviewed to determine the root cause of the concern. If a repair attempt made the concern better but not eliminated or had no affect at all, and are requesting assistance from General Motors Technical Assistance Center record another Pico file and save it to the computer. After the new Pico Oscilloscope data has been saved email the data to General Motors Technical Assistance Center in the subject line include “Vibration” “Business Associate Code” and the last 8 of the Vehicle Identification Number.
PIP4902J
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician that General Motors Technical Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.
PIT3227M
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that may have slack in one of the tailgate cables. Technician should not replace any parts for this concern. Please communicate to the customer this condition is a normal operating characteristic of their vehicle.
PIT5380B
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicle that may have a front driver's or passenger's seat back may lean or be turned outward. Technician will need to remove the seat bottom trim cover and reinstall it completely and squarely to the cushion to correct the concern.
PIE0371A
Service Bulletin/Repair Instructions
This engineering information is requesting information from the field on vehicles that have the condition of Check Engine Light, Delayed Shifts and/or Transmission Stuck in Gear with DTC P0751, P0752, P0756, P0757, P0761 or P0762 Set.
17-NA-024
Service Bulletin/Repair Instructions
This technical bulletin provides a procedure to turn the audible feedback option on and off in the radio settings to prevent an audible beep will occur when scrolling from page 1 to page 2 of the OnStar menu, which may be interpreted as a hands free OnStar call request.
GCUS-3-823
Service Bulletin/Repair Instructions
17018-Customer Satisfaction Program. Certain vehicles, equipped with power front passenger seat adjuster that was previously replaced, may have a condition in which the front passenger seat can be adjusted to a position beyond the occupant design travel range. Dealers will inspect front passenger seat tracks and, as necessary, install the seat stop(s).
15-06-03-002E
Service Bulletin/Repair Instructions
This informational bulletin provides information on approved warranty part numbers for original equipment batteries
16-NA-411
Service Bulletin/Repair Instructions
This technical bulletin provides a procedure to reprogram the ECM and TCM to correct multiple transmissions concerns.
16-NA-412
Service Bulletin/Repair Instructions
This technical bulletin provides a procedure to reprogram the ECM to correct multiple transmission concerns.
08-03-10-006F
Service Bulletin/Repair Instructions
This technical bulletin provides a procedure on how to clean and resurface wheel bead seats. for vehicles that have the condition of Tire Slowly Goes Flat, Tire Air Loss, Low Tire Pressure Warning Light Illuminated, Aluminum Wheel Bead Seat Corrosion (Clean and Resurface Wheel Bead Seat)
GCUS-3-814
Service Bulletin/Repair Instructions
44180 01 - Customer Satisfaction - Certain vehicles may have key codes which were inappropriately handled by a third party which could increase the risk of vehicle theft. Dealers are to replace all applicable keys and lock cylinders with new key configurations.
11-08-49-001U
Service Bulletin/Repair Instructions
This technical bulletin provides information on Transport Mode On Message Displayed in Driver Information Center (DIC) and/or Battery Light is Flashing and the procedures to turn the transport mode message on and off.
03-08-46-004S
Service Bulletin/Repair Instructions
This informational bulletin provides information on OnStar® VCIM is currently restricted parts. By working closely with our dealers and technicians, through the part restriction process, the General Motors team will gain a better understanding of any field concerns that may develop.
PIC5759B
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have a message on the radio ?maximum number of phones are currently paired to the vehicle?. Dealer should advise the customer this is normal operation of the vehicle due to the maximum number of five phones can be paired to a vehicle.
PIT4733K
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician that customers may inquire as to the availability of OnStar bluetooth on their vehicle. Technician should be advised that Vehicles with Regular Production Option Code (UPF or UWE) offer Bluetooth through the OnStar system.
PIT5233C
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that may have hard or unable to rotate ignition key concern. When the concern is present the steering wheel will need to be rotated in either direction to alleviate the pressure between the steering column lock pin and lock plate. Please communicate to the customer this condition is a normal operating characteristic of their vehicle.
99-00-89-019O
Service Bulletin/Repair Instructions
This informational bulletin provides information for the (GWM) and (WPC) on parts return program.
PIC6177C
Service Bulletin/Repair Instructions
This Preliminary Information communication provides the technician with information on vehicles with navigation radio Regular Production Option Code IO6 or UY4 that defaults to West Virginia instead of Virginia on a manual entry. General Motors engineering is currently working on a solution for this concern.
PIT5236J
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have a Diagnostic Trouble Code B101D stored in Telematics Communication Interface Control Module. Technician will need to ensure campaigns 14395 or 15086 are completed. Technician will need to use Global Diagnostic System 2 and gather information and contact General Motors Technical Assistance Center for further assistance.
PIC6216C
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles voice recognition inoperative for calling Bluetooth phone contacts. Technician will need to Clear All Private Data and repair any phones that were deleted.
PIC6220A
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles with an intermittent loss of gridlines in the rear camera display screen and a "Service Rear Vision System" message that both happen at the same time. Technician should check for Diagnostic Trouble Codes and follow published Service Information diagnostics for the Diagnostic Trouble Codes. If not Diagnostic Trouble Codes stored and the concern was duplicated or the customer described the concern, dealer should communicate to the customer that we apologize for this inconvenience and that General Motors is currently evaluating this concern.
PIT5311C
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician on the steps to diagnose and repair vehicles that may have an intermittent "Check Trailer Wiring" or "Service Trailer Brake" message on the Driver Information Center. Technician will inspect and clean the ground wire (normally white wire) connection on the trailer side of the 7-pin connector. Inspect that the wires inside the trailer side connector are clean and securely fastened. If the vehicle?s 7-way connector socket terminals are deformed or have excessive wear, it will be necessary to replace the truck side connector with part number 23404450.
PIT5530A
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about removing the tinnerman push nuts when installing the accessory Accessory 22" Wheels Regular Production Option Code (SES, SEU, SEY, OR SEZ) or production 22" wheels Regular Production Option Code (RPT or SMI) also during any service requiring wheel removal.
07-08-49-020L
Service Bulletin/Repair Instructions
This informational bulletin provides information for the IPC odometer programming method quick reference guide.
PIC6186F
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that the radio will turn on unwanted after a key cycle when the radio was shut off before the key was turned off. Dealer should communicate to the customer that we apologize for this inconvenience and that General Motors is working on a solution for this concern.
PIP5330A
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have a coolant loss and/or coolant odor after driving the vehicle. Technician will need to test the cooling system looking for leaks at the outer head bolts. If coolant is found replace the head the concern is present on.
PIT5477A
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that may have a squeak, clunk, or knock type noise from the front suspension when hitting bumps. Technician will need to test drive the vehicle to duplicate the concern. Check the upper strut mount area with chassis ears verifies that the noise is noticeable in that area. Technician will replace the jounce bumpers with part number 8457475.
PIT5298A
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician on installing Regular Production Option Code 9L7 Up-fitter Auxiliary Switches. Technician will need to reference the latest version of General Motors Up-fitter Integration Bulletin 110. The information can be found at http://www.gmupfitter.com/ under the "Technical Bulletin" Tab and then "Show all bulletins."
PIT5411G
Service Bulletin/Repair Instructions
This Preliminary Information communication advises the technician that the Human Machine Interface, Radio or Tuner, radio controls, Integrated Center Stack, display, and Media Disc Players are placed on restriction through the General Motors Technical Assistance Center. Dealer will need to contact General Motors Technical Assistance Center for further assistance.
PIT5412B
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have either the truck or the snowplow's headlights are flickering or inoperative. There may be a diagnostic trouble code B2575 and or a B2699 set in the body control module. Technician will need to contact the snowplow manufacturer for additional information on their headlight changeover system. Technician is to refer to the latest version of the General Motors up-fitter integration bulletin 116 for additional information these circuits. Technician can find this information at http://www.gmupfitter.com/, under the "Technical Bulletin" Tab and then "Show all bulletins."
PIP4138P
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have a Service Engine Soon Malfunction Indicator Lamp on, engine misfire, and/or engine noise. Technician may find Diagnostic Trouble Codes P0300-P0308. If published Service Information diagnostics does not isolate the cause of this concern technician should check for a worn camshaft lobe and/or lifter roller, a sticking valve, valve leakage, a broken valve spring, and a collapsed active fuel management lifter.
PIP4828C
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have a rough idle and/or momentary lack of power after cold starting the engine and immediately placing the transmission in gear. Technician should follow published Service Information diagnostics first. Dealer should communicate to the customer this condition is a normal operating characteristic of their vehicle.
PIP5337H
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician on the step to diagnose and repair the vehicles that may have a shake or shudder during light throttle acceleration, between 30 and 65 miles per hour steady state driving. Also shudder feeling that may be described as driving over rumble strips or rough pavement. Technician will need to run the vehicle in three different operational modes. The three modes are Normal, torque converter clutch open, and torque converter clutch closed. Technician will need to press and hold the tow-haul mode button for five seconds to disable grade braking to prevent downshifts during test. Technician will need to duplicate the concern in Normal mode. If the concern is gone in torque converter clutch open and closed then the torque converter should be replaced. If the concern is not present in normal mode, torque converter clutch open, and torque converter clutch closed the concern is not with the shudder. Technician should use of the PICO scope and Noise, Vibration and Harshness software can be used to confirm torque converter clutch shudder, Engine, Tire or Driveline component related conditions. Flush the cooler lines and cooler using DT-45096 transmission oil cooling system flush and flow test tool when the torque converter is replace.
PIT5507B
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that may have a diagnostic trouble code U0159 set in the instrument panel cluster and /or the body control module. For vehicles equipped with Ultrasonic Park Assist System Regular Production Option Code UD5 or UD7 technician will use Service Programming System to reprogram the Parking Assist Control Module to correct this concern. Technician will need to inspect the front park assist sensors scallops/reliefs molded into the ring if previously replaced. Technician will need to replace the sensor rings with part number 84075328.
10-06-05-002D
Service Bulletin/Repair Instructions
This informational bulletin provides information on Clean Exhaust Filter See Owners Manual Now or Cleaning Exhaust Filter Keep Driving Until Message is Cleared Message Displayed on DIC, DTC P2463 May Be Set.
16-NA-244
Service Bulletin/Repair Instructions
This informational bulletin provides information on Diesel Exhaust Fluid (DEF) and the proper use of the DEF system.
PIP5252A
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that the engine may run hot with the snow plow installed. Do not exceed 64 kilometers per hour / 40 miles per hour with a snow plow mounted to the vehicle even if equipped with VYU. The vehicle could overheat and be damaged.
08-08-44-015H
Service Bulletin/Repair Instructions
This informational bulletin provides information on Inappropriate Warranty Claims Submitted for Damaged Radios and IPCs
PIP5021K
Service Bulletin/Repair Instructions
This Preliminary Information communication advises the technician that the Allison LCT1000 Transmission is no longer on restriction through the General Motors Product Quality Center. Dealer can now order part through the normal Customer Care and Aftersales parts process.
99-00-89-019N
Service Bulletin/Repair Instructions
This informational bulletin provides information for the (GWM) and (WPC) on parts return program.
PIT5533
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have a creak, click, pop, and or crack type noise from the front suspension or front frame area while making tight turns. Technician will need to loosen and then re-torque the four front frame cross member nuts and bolts.
PIT5535
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have that may have Service Front Camera, Service Lane Departure Warning, and Service Lane Keep Assist Message. Technician may find Diagnostic Trouble Code B1008 Sym 4B set. Technician will need to check the windshield to ensure it is not aftermarket. Technician will also check for anything that may impair the front view camera and ensure the camera is properly mounted.
PIC5492E
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have a Diagnostic Trouble Code B101D-37 history in the Vehicle Communication Interface Module or telematics communication interface control module. Engineering has determined that this code will only display in history on the scan tool and will not cause issues with OnStar system operation.
PIC6235
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that the navigation system will be unable to enter addresses that contain diacritics using the touch screen. Dealer should communicate to the customer that we apologize for this inconvenience and that General Motors is working on a solution for this concern.
PIP4912E
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician on vehicles that may have an intermittent high idle. If a technician has duplicated, or the customer description aligns with the speeds mentioned in the idle speed description tables, the idle speed should be considered a normal characteristic of current vehicle design.
PIT5314A
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have installed an aftermarket bed cap or topper may question where they can wire in the center high mounted stop light for the cap or topper. Provisions for the center high mounted stop light have been provided at the Rear Body Junction Block (X63A) connector X6 terminal 1 for 2014-2015 model years. For vehicle model years 2016-2017 provisions for the center high mounted stop light have been provided at connector X400 terminal 4, circuit 1054.
PIT5391C
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician on how to diagnose and repair vehicles that have a no crank or a start and then immediate stall, Service Engine Soon Malfunction Indicator lamp may not be on when the ignition is in the run position. Technician may find Diagnostic Trouble Codes P0513 and or P262B may also be set. Technician will pulled the driver sill plate and inspect the wiring for damaged or corroded circuits. Technician will repair any damaged or corroded circuits.
PIT5481A
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician with additional information on the functionality of Lane Keep Assist. Starting with 2016 model year Lane Keep Assist Regular Production Option Code (UHX) replaced Lane Departure Warning Regular Production Option Code (UFL). Lane Keep Assist is designed to assist the driver in keeping the vehicle from drifting out of a driving lane that has clearly identified markings. The electric power steering provides a gentle steering correction if a lane marking has been crossed and the driver has not actively responded
PIT5510A
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician how to diagnose and repair vehicles that may have fuel gauge that shows empty and the low fuel level indicator is on. Technician will find Diagnostic Trouble Code P2636 will be set in the Engine Control Module. Technician will need to install (Y) Fuel Tank Fill Vent hose. Technician will need to remove the original fuel balance pump line from the pump tube. Technician can now add a new line from the (Y) to the fuel balance pump line.
01-03-10-003N
Service Bulletin/Repair Instructions
This bulletin contains information for the new tires that the vehicle is equipped with and that they are covered by General Motors against defects in material or workmanship under the New Vehicle Warranty (Base Warranty Coverage). For vehicles within this warranty period, defective tires will be replaced on a pro rata adjustment basis according to the published distance-based schedule.
05-03-08-002H
Service Bulletin/Repair Instructions
This informational bulletin provides information to dealership personnel on diagnosis and replacement of shock absorber and strut due to fluid leak.
02-00-89-002P
Service Bulletin/Repair Instructions
This informational bulletin provides information for dealers/technicians on when and how to submit a field product report.
16-NA-364
Service Bulletin/Repair Instructions
This technical bulletin provides a procedure on how to test and perform a clutch learn procedure to correct delayed clutch engagement.
05-00-89-055F
Service Bulletin/Repair Instructions
This warranty administration bulletin provide policy information for GM dealer empowerment program and goodwill procedures.
PIT5326A
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about the Upfitters questions about installing aftermarket electrical accessories. Dealer should reference the latest version of General Motors Upfitter Integration Bulletin 115 for this information. It can be found at http://www.gmupfitter.com.
PIT5412A
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician of the snow plow headlamps inoperative after switching from the factory headlamps to the snowplow headlamps. There may be a diagnostic trouble code B2575 and or a B2699 set in the body control module. Technician is to refer to the latest version of the General Motors up-fitter integration bulletin 116 for additional information these circuits.
PIC6216B
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles voice recognition inoperative for calling Bluetooth phone contacts. Technician will need to Clear All Private Data and re-pair any phones that were deleted.
PIE0382A
Service Bulletin/Repair Instructions
This engineering information bulletin ends the need for information from the field on vehicles that have the condition of the Air bag light illuminated and SIR codes set within the SIR module.
PIP5446
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have a Harsh Shift 1/2 and 2/3 and Sputter Applying Throttle Between 0 and 30%, Rough idle. Technician may find Diagnostic Trouble Codes P0101, P0171, P0172, P0174, and or P0175. Technician should inspect for cast flashing near the Mass Air Flow sensor as seen below.
PIT5288E
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that may have any of these concerns remote keyless entry, passive Entry and Start Inoperative, No Fob detect message on driver information center, service tire pressure system, no audio, touch screen Inoperative, Steering Wheel Controls Inoperative, Service Stabilitrak, rear power windows inoperative, rear wiper inoperative, and or a dead battery. Technician may find Diagnostic Trouble Codes B3101, B144C, C0710, C0544, U1548, U1549, U154A, U0151, U0126, U0415, U0077, U0028 and/or U0029. Technician should inspect the left instrument panel for the wire harness being pinched. Technician will need to repair the wire harness and reroute the wire harness.
PIT5341B
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about owners that want the auto door lock disabled. There is no avalible setting or Body Control Module calibration to turn off the auto door locks.
PIT5438C
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician on how to diagnose and repair vehicles that have a click, rattle or a squeak nose coming from the dash. Technician will use Service Information to locate the Accessory AC and DC Power Control Module located to the right of the steering column. Remove the power inverter module and apply two sided tape to the module bracket to insulate it from the mount. The instrument panel accessory bezel will also need to be removed. Apply flocking tape to the instrument panel accessory bezel retainers. Also the instrument panel extension will need to be removed. Apply foam tape around connectors located under grill to prevent them from rattling on grill. Apply flocking tape to the instrument panel extension retainers and apply a strip of foam tape along the edge of the grill to isolate the grill from the dash.
PIT5517A
Service Bulletin/Repair Instructions
This Preliminary Information communicates New model features of the 2016 and 2017 Silverado and Sierra eAssist.
PIT5519B
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have a poor Heater-Vent-Air Conditioning air flow from the passenger side far right dash vent when compared to the other dash vents. Technician will need to remove the Heater-Vent-Air Conditioning air distributor duct. Technician can now cut out the portion of the deflector to increase air flow.
PIT5530
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about removing the tinnerman push nuts when installing the accessory 22" 6-Spoke Split Chrome Wheels Regular Production Option Code (SEU) or during any service requiring wheel removal.
PIE0359A
Service Bulletin/Repair Instructions
This engineering information bulletin is ending the need for information on vehicles with the condition of Vehicle Crank with No Start or Stalling with DTC P0011 and/or P00C6 Set.
PIT5354A
Service Bulletin/Repair Instructions
This Preliminary Information communication advises the technician how determine if the vehicle is equipped with wireless fidelity. Technician should check the Regular Production Option Code list for (VV4).
PI1286B
Service Bulletin/Repair Instructions
This preliminary informational bulletin adds the 2016 model year to repair information to correct a customer concern of the hood fluttering, vibrating or displaying visible motion at highway speeds or over rough road surfaces.
PIT3099N
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about installing General Motors Accessory pats. Technician can check Service Information for some accessories. Technician can also contact Partect for assistance. Technician can also contact Techline Customer Support Center for programming issues.
PIT5434A
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician only to provide additional tips when diagnosing a front heated seat concern and is not meant to be a diagnostic flow chart or replace Service Information. Always, perform and refer to Service Information for the latest diagnostic information and procedures. Trucks equipped with heated and cooled seats Regular Production Option Code (KB6), may comment on any of the following front heated seat concerns. Condition 1, a front heated seat (back and/or cushion) is inoperative. Technician should diagnosis each affected seat heater individually. Technician should test all four circuits Power, Ground, Control (from Body Control Module) and Heating Element Supply Power. The Power, Ground, Control (from Body Control Module) can easily be checked by starting the engine and turn on the cooled seat. When the cooled seats are turned on the blower in each seat back and cushion will turn on at that point technician will be able to hear the blower moving. The heating element supply power circuit can be test by disconnecting the affected heating element and connect a voltmeter across the heating element supply power and ground circuit. Then start the engine and turn on the heated seat, the blower will supply system voltage on the element supply power circuit for 1 to 2 seconds. With the heated seat element disconnected, use an ohmmeter to measure the resistance of the heating element. If all of the above steps check ok or the heating element resistance is close to the approximate spec, reconnect all disconnected connectors. Connect a voltmeter across the affected heated seat element connectors supply power and ground circuits back probing the connector. Then check the resistance of the heating element. The resistance should be close to the same resistance as when testing with the connector unplugged. Now check the voltage with the engine running and the heated sets on high. Condition 2, the front heate
PIT5529
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have Trailer connection not recognized or ?Check Trailer wiring? or ?Service Trailer Brake? message. Technician may find Diagnostic Trouble Codes C1112, C1113, C1114, C111B, U1556, and/or U1505. Technician will need to inspect the Trailer Brake Power Module connector for corroded terminals and replace as necessary.
16-NA-014
Service Bulletin/Repair Instructions
Delayed Engagement After Sitting With Engine Off - Torque Converter Fluid Drain Back
02-06-01-027D
Service Bulletin/Repair Instructions
This informational bulletin provides information on higher then expected oil consumption.
PIP5337G
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician on the step to diagnose and repair the vehicles that may have a shake or shudder during light throttle acceleration, between 30 and 65 miles per hour steady state driving. Also shudder feeling that may be described as driving over rumble strips or rough pavement. Technician will need to run the vehicle in three different operational modes. The three modes are Normal, torque converter clutch open, and torque converter clutch closed. Technician will need to press and hold the tow-haul mode button for five seconds to disable grade braking to prevent downshifts during test. Technician will need to duplicate the concern in Normal mode. If the concern is gone in torque converter clutch open and closed then the torque converter should be replaced. If the concern is not present in normal mode, torque converter clutch open, and torque converter clutch closed the concern is not with the shudder. Technician should use of the PICO scope and Noise, Vibration and Harshness software can be used to confirm torque converter clutch shudder, Engine, Tire or Driveline component related conditions. Flush the cooler lines and cooler using DT-45096 transmission oil cooling system flush and flow test tool when the torque converter is replace.
PIT5501D
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician on the steps to diagnosis and repair steering that feels loose or has excessive play. This concern could be caused by the Pitman Shaft Over-Center Preload Adjustment becoming misadjusted. Technician will need to replace the steering gear pitman arm shaft with an updated design.
PIP5163B
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about engine block that have a possible cylinder bore damage, scoring or out of round as the possible cause of engine oil consumption, misfire, cylinder leakage or blow by. Technician will need to inspect the engine for Cylinder damage or scoring, an out of round cylinder bore, Dirt intrusion, and Catalytic Converter failure.
PIP5437A
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have harsh concerns. Technician are advised to use GDS2 software to confirm which shift is causing the concern. On low mileage vehicles technician are instructed to perform a drive learn procedure. On higher mileage vehicles technicians are instructed to remove the transmission fluid pan and inspect for debris. If debris is found technicians should disassemble and inspect for root cause of the concern and repair the transmission as needed. If no debris is found technicians are advised to replace the valve body.
PIP5442
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have an exhaust leak, noisy exhaust, or noise mid-vehicle. Technician will need to check for an unseated pipe to pipe mid-joint connection. Technician will need to install new exhaust band.
11-00-89-004B
Service Bulletin/Repair Instructions
This warranty administration bulletin provide policy information on the change in product field action customer reimbursement procedure.
PIE0388
Service Bulletin/Repair Instructions
This engineering informational bulletin is requesting information from the field on vehicles that have the condition of a MIL or a engine misfire due to a loose spark plug wire.
06-08-64-001D
Service Bulletin/Repair Instructions
This Informational bulletin describes warranty part reviews where door glass had chips or scratches.
16-NA-107
Service Bulletin/Repair Instructions
This Technical Bulletin provides a fix to reprogram the radio for vehicles that may experience any of the following conditions: DTC U0184 Set, Radio Inoperative, Blue Screen, AM Clipping Noise, HD On/Off Status Not Retained in Stations, Time Lag on Transitions, No Audio with Internal Amp, Park Assist Symbol Position Wrong in Rear View Camera
01-03-10-003M
Service Bulletin/Repair Instructions
This bulletin contains information for the new tires that the vehicle is equipped with and that they are covered by General Motors against defects in material or workmanship under the New Vehicle Warranty (Base Warranty Coverage). For vehicles within this warranty period, defective tires will be replaced on a pro rata adjustment basis according to the published distance-based schedule.
PIP5437
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have harsh shifts concerns. Technicians will use Global Diagnostic System 2 software to confirm which shift is causing the concern. On low mileage vehicles technician are instructed to perform a drive learn procedure. On higher mileage vehicles technicians are instructed to remove the transmission fluid pan and inspect for debris. If debris is found in the pan, technicians should disassemble and inspect for root cause of the concern and repair the transmission as needed. If no debris is found technicians are advised to replace the valve body.
00-03-10-003V
Service Bulletin/Repair Instructions
This warranty administration bulletin provides information on The tires supplied with a new vehicle are covered by General Motors against defects in material or workmanship under the Bumper-to-Bumper New Vehicle Limited Warranty.
11-08-49-001T
Service Bulletin/Repair Instructions
This technical bulletin provides information on Transport Mode On Message Displayed in Driver Information Center (DIC) and/or Battery Light is Flashing and the procedures to turn the transport mode message on and off.
PIT5389B
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicle that may have an OnStar system that has progression tones when pressing the blue or red button. Technician will need to contact General Motors Technical Assistance Center with the scan tool data from the OnStar system.
04-06-04-051E
Service Bulletin/Repair Instructions
This informational bulletin provides information for maintenance cleaning of the fuel injectors.
04-06-04-051D
Service Bulletin/Repair Instructions
This informational bulletin provides information for maintenance cleaning of the fuel injectors.
03-06-04-017J
Service Bulletin/Repair Instructions
This Informational Bulletin provides information on available Diesel Fuel Additives.
PIC6177B
Service Bulletin/Repair Instructions
This Preliminary Information communication provides the technician with information on vehicles with navigation radio Regular Production Option Code IO6 or UY4 that defaults to West Virginia instead of Virginia on a manual entry. General Motors engineering is currently working on a solution for this concern.
PIC6186E
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that the radio will turn on unwanted after a key cycle when the radio was shut off before the key was turned off. Dealer should communicate to the customer that we apologize for this inconvenience and that General Motors is working on a solution for this concern.
PIP5382F
Service Bulletin/Repair Instructions
This Preliminary Information communication advises the technician that generation 5 engines with Regular Production Option Code L83, L86, or LV3 may have an oil consumption concern were one quart in 2000 miles is being used. Dealer will confirm oil level was properly checked per Owner?s Manual, and check the bolt torque on the Valve Lifter Oil Manifold Assembly, before you contacting General Motors Product Quality Center.
PIP5370A
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician that some vehicle may have an ?Exhaust Fluid Quality Poor? on the Driver Information Center or a diesel exhaust fluid warning lamp on or other exhaust fluid quality related concerns. Technician will inspect the diesel exhaust fluid for contamination. Technician should use Service Information for Contaminants in Diesel Exhaust Fluid Diagnosis and use special tool J26568 or EN50422 Diesel Exhaust Fluid Refractometer for fluid testing.
040604051D
Service Bulletin/Repair Instructions
This informational bulletin provides information for maintenance cleaning of the fuel injectors.
PIP5211F
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician the steps needed to diagnose and repair vehicles with a rough idle and/or vibration at idle in Drive. This condition will not be present in Park, or Neutral. This concern may be caused by ground out within the one or both engine mounts. Technician will use CH-51450-A (Pico Oscilloscope) to measure the vibration disturbance. If the vibration concern is E1.5 in the horizontal / lateral direction with Pico sensor mounted in seat track as indicated ? continue with steps to reduce the amplitude of the vibration by adding spacers in key locations to reduce ground out within the engine mounts. The 6.2L engine has a characteristic E1 which can be felt, and may be described as a lopey idle. Do not confuse 6.2L E1 characteristic (not caused by mount ground-out), with E1.5 normal idle characteristics being transmitted into the truck via ground-out thru the engine mounts. If measuring high at the seat track 12 mg or greater; replacement of the engine mounts should help reduce the amplitude of the vibration. If the disturbance measures at the seat track as E1.5 lateral in the range of approximately 2.5 - 8 mg using a tri-axis sensor. Then place tri-axis Pico sensor on the inboard seat track forward-most location to record measurement of the rough idle vibration concern. With the Heater-Vent-Air Conditioning on perform several short heavy launch events from stop to stop to bring the temperatures back up while attempting to re-create the rough idle vibration in Drive with Pico sensor placed on inboard seat track; while the vibration is active ? Record Pico reading. This method seems to provide better results than extended test drives. If the Pico reading for E1.5, with vibration active, at specified seat track location measures close to 2mg or less use Service Information to diagnose rough idle / vibration. If the Pico reading for E1.5, with vibration active, at the inboard forward seat track l
16NA125
Service Bulletin/Repair Instructions
This informational bulletin provides information to replace the propeller shaft if technicians find a broken propeller shaft or U-joint due to different causes.
PIC6201A
Service Bulletin/Repair Instructions
This Preliminary Information communication provides the technician with the steps needed to diagnose and repair a vehicle with Wi-Fi or Bluetooth inoperative or poor performance concern. Technician will need to obtain data from Global Diagnostics Services 2 and call General Motors Technical Assistance Center for further assistance. Technician should be advised that concern only applies to OnStar Wi-Fi Regular Production Option Code (VV4) and Bluetooth Regular Production Option Code (UPF).
PIT5236H
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have a Diagnostic Trouble Code B101D stored in Telematics Communication Interface Control Module. Technician will use Global Diagnostic System 2 to review the Firmware Over-the-Air version and the OnStar Customer Identifier and contact General Motors Technical Assistance Center for further assistance.
150603002D
Service Bulletin/Repair Instructions
Original Equipment Batteries Part Number and ACDelco Replacement Battery Approved Warranty Part Numbers
150603002C
Service Bulletin/Repair Instructions
This informational bulletin provides information on approved warranty part numbers for original equipment batteries
16NA355
Service Bulletin/Repair Instructions
this informational bulletin provides Information on Using MyBuick, MyCadillac, MyChevrolet, and MyGMC Phone Applications to Control GM Accessory Remote Start Kits.
PIT5307E
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that may have a service engine soon malfunction indicator lamp, antilock braking system malfunction indicator lamp, service suspension system message, misfire, hesitation, no crank, heater-vent-air conditioning inoperative. Technician may find F11UA, F104UA, F35UA, and or F60UA blown. Technician should inspect the engine harness near the vacuum pump pulley to be chafing. Technician will need to reroute the wire harness and repair and damaged wires.
030604017J
Service Bulletin/Repair Instructions
This Bulletin has been Revised to add the 2017 Colorado, Cruze, Canyon, Chevrolet & GMC Light/Medium Duty Trucks. Please discard Corporate Bulletin Number 03-06-04-071I
PIC6216A
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles voice recognition inoperative for calling Bluetooth phone contacts. Technician will need to Clear All Private Data and repair any phones that were deleted.
PIP5337F
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician on the step to diagnose and repair the vehicles that may have a shake or shudder during light throttle acceleration, between 30 and 65 mph steady state driving. Also shudder feeling that may be described as driving over rumble strips or rough pavement. Technician will drive the vehicle and monitor the torque converter clutch slip. The torque converter clutch slip speed should be 10 rpm or less also note if the shudder takes place during torque converter clutch apply. If the torque converter clutch slip speed is in the range of 10 RPM or less the condition is possibly related to engine performance. If the shudder is only present in 4 cylinder mode and torque converter clutch slip is 10 rpm or less deem the shudder concern normal characteristic of Active Fuel Management. If the slip speed is beyond 10 rpm or there is shudder during torque converter clutch apply the torque converter will need to be replaced. Also flush the cooler lines and cooler using DT-45096 transmission oil cooling system flush and flow test tool.
16NA100
Service Bulletin/Repair Instructions
This technical bulletin provides a procedure for replacing the fuel tank due to the mold flashing on the check valve causing it to fill the fuel tank.
PIC5891D
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that the voice recognition is inoperative. Technician will need to toggle through all languages then back to the desired language.
PIE0383
Service Bulletin/Repair Instructions
This engineering informational bulletin is requesting information from the field on vehicles that have the condition of a check trailer message displayed but there is no trailer connected.
PIT5513A
Service Bulletin/Repair Instructions
This Preliminary Information communication advises the technician that the A4 Hybrid/EV battery Pack, A28 Generator Battery Disconnector Relay, K114B Hybrid/EV Powertrain Control Module, and G14 Drive Motor Generator Battery Cooling Blower has been placed on parts restriction by General Motors Technical Assistance Center. Dealer will need to contact General Motors Technical Assistance Center for further assistance.
PIT5526
Service Bulletin/Repair Instructions
This Preliminary Information communication advises the technician that the Starter Generator has been placed on parts restriction by General Motors Technical Assistance Center. Dealer will need to contact General Motors Technical Assistance Center for further assistance.
16NA212
Service Bulletin/Repair Instructions
This informational bulletin provides the technicians ways to graph the exhaust temperature during a DPF regen or fluid quality test.
PIP5432
Service Bulletin/Repair Instructions
This Preliminary Information communication advises the technician that the Generator Control Module has been placed on parts restriction by General Motors Technical Assistance Center. Dealer will need to contact General Motors Technical Assistance Center for further assistance.
030603004S
Service Bulletin/Repair Instructions
This warranty administration bulletin provides policy information on the requirements for battery testing and warranty replacements.
030603004T
Service Bulletin/Repair Instructions
Battery Testing and Warranty Replacement Requirements (North America ONLY)
040089015N
Service Bulletin/Repair Instructions
This warranty administration bulletin provide policy information on required operating procedures.
150601002E
Service Bulletin/Repair Instructions
This technical bulletin provides a procedure to repair the valve lifter oil manifold and/or lifters to correct the customers concern of engine misfire, ticking noise and/or MIL on.
080730026D
Service Bulletin/Repair Instructions
This informational bulletin provides information on Some vehicles may rock or move slightly forward or rearward while in Park at start up after cold soak. This condition may be accompanied by a clunk noise. This is a slight movement that is more often seen visually, rather than felt, when viewed from the outside and using the auto-start feature, if equipped.
PIP5429
Service Bulletin/Repair Instructions
This Preliminary Information communication advises the technician that the customer may experience a 2-3 slip or flare after the vehicle has been sitting for a period of time. Technician can update the Transmission Control Module if working on a model year 2007. On all other model years dealer should communicate to the customer this condition is a normal operating characteristic of their vehicle.
PIT5232C
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician the steps to diagnose and repair the concern of the display is showing 32° F (0° C) after a battery or reprogramming a module. The outside temperature will begin to update if driven above 20 mph for at least 5 minutes. If the vehicle speed drops below 20 mph, the timer will reset and the display will stop updating. Once the display starts to update it may take several more minutes of driving above 20 mph for the display to fully update. Also if the vehicle is shut off for more than 8 hours the display will update when the ignition is turned on.
050604022N
Service Bulletin/Repair Instructions
This informational bulletin provides information on the top tier fuels that are recommended in GM vehicles.
090089002N
Service Bulletin/Repair Instructions
This informational bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles before sold (prepping) to the customer.
100844006D
Service Bulletin/Repair Instructions
This Informational Bulletin provides information for customers to report Missing or Inaccurate navigation Radio Map Disc information.
140089004C
Service Bulletin/Repair Instructions
The information in this bulletin details the proper configurations for the ignition key, fob, key tags and key rings and applying a QR code sticker or barcode sticker to a key fob.
PIC6186D
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that the radio will turn on unwanted after a key cycle when the radio was shut off before the key was turned off. Dealer should communicate to the customer that we apologize for this inconvenience and that General Motors is working on a solution for this concern.
PIP5088E
Service Bulletin/Repair Instructions
This Preliminary Information communication advises the technician that the parts restriction has ended on the 6.6L Duramax engine Regular Production Option Code (LML/LGH) part number 12638502. Dealer can now order parts through the normal Customer Care and Aftersales parts process.
00-03-10-003U
Service Bulletin/Repair Instructions
This warranty administration bulletin provides information on The tires supplied with a new vehicle are covered by General Motors against defects in material or workmanship under the Bumper-to-Bumper New Vehicle Limited Warranty.
05-08-44-024E
Service Bulletin/Repair Instructions
This informational bulletin provides information on return or reimbursement of customer owned CDs, DVDs or Navigation Discs .
07-00-89-037J
Service Bulletin/Repair Instructions
This warranty administration bulletin provide policy information for courtesy transportation and roadside assistance programs.
08-08-44-029G
Service Bulletin/Repair Instructions
This warranty administration bulletin provide policy information on warranty and policy exchange program for electronic products for U.S. and Canada dealers only.
09-00-89-008C
Service Bulletin/Repair Instructions
This Warranty Admin bulletin provides retail and wholesale service personnel with the policies/procedures and the warranty transaction submission procedures that support the Personal Property Damage process.
09-00-89-016E
Service Bulletin/Repair Instructions
This warranty nonadministrative bulletin provides information on the proper use of the labor op 0600014.
11-00-89-005J
Service Bulletin/Repair Instructions
This warranty administration bulletin provides information on Goodwill Tools, Customer Enthusiasm, and Policy Guidelines.
02-08-98-002G
Service Bulletin/Repair Instructions
This informational bulletin provides information on new tools used for the Hem Flanges and how to repair and seal the flanges when the repairs are done.
08-08-44-015G
Service Bulletin/Repair Instructions
This informational bulletin provides information on Inappropriate Warranty Claims Submitted for Damaged Radios and IPCs
16-NA-156
Service Bulletin/Repair Instructions
This informational bulletin provides information on what vehicles need what model HMI modules due to some of the build differences in the vehicles.
PIE0380
Service Bulletin/Repair Instructions
This engineering informational bulletin is requesting information from the field on vehicles that have the condition of Both Front Low Beam, High Beam, Day Time Running Lamps (DRL) and Turn Signals Inoperative.
01-00-89-010L
Service Bulletin/Repair Instructions
This informational bulletin provides information on comebacks prevention information and using customer concern verification sheets (CCVS).
PI0653D
Service Bulletin/Repair Instructions
This preliminary informational bulletin was created to inform Service Agents or Dealers, they may be charged back for parts and labor due to the turbo-chargers are being returned to the Warranty Parts center damaged, improperly assembled or missing parts and advising to properly package the complete turbochargers. (New models and RPOs added)
07-08-49-020K
Service Bulletin/Repair Instructions
This informational bulletin explains the programming method quick reference guide for the IPC Odometer.
16-NA-306
Service Bulletin/Repair Instructions
This technical bulletin provides a procedure to replace the Homelink transmitter to correct the customers concern of the garage door wont open from far distances.
01-03-10-003L
Service Bulletin/Repair Instructions
This GM of Canada New Vehicle Tire Warranty Program and GWM Transaction Submission Information Bulletin provides information for the new tires that the vehicle are equipped with and that they are covered by General Motors against defects in material or workmanship under the New Vehicle Warranty (Base Warranty Coverage) and for vehicles within this warranty period, the defective tires will be replaced on a pro rata adjustment basis. It also provides GWM Transaction information.
PIE0370A
Service Bulletin/Repair Instructions
This engineering informational bulletin is ending the need of information from the field on vehicles with the condition of a rattle noise from the second row seat.
16-NA-042
Service Bulletin/Repair Instructions
This informational bulletin provides information on GM offering the Android Auto feature upgrade for 2016 and 2017 model year vehicles and how to proceed with reprogramming the vehicles to include this application for use.
PIE0362A
Service Bulletin/Repair Instructions
This engineering information bulletin annouces the end for the need for information from the field and to refer dealers to normal diagnostics.
05-00-89-072D
Service Bulletin/Repair Instructions
This informational Bulletin provides Do's and Don'ts for maximizing gasoline engine fuel economy, other various tips and a list of websites for additional information.
PIE0376
Service Bulletin/Repair Instructions
This engineering informational bulletin is requesting information from the field on vehicles with the condition of a check engine light illuminated and a DTC of P0751, in addition the vehicles have less then 5,000 miles.
GCUS-3-671
Service Bulletin/Repair Instructions
53440 - Service Update Bulletin. Vehicles ordered with pickup box delete (ZW9) and / or Chassis cab with option (5V1) Carrier Hoist with spare wheel, no tire, did not receive the spare wheel as ordered.
GCUS-9-2682
Service Bulletin/Repair Instructions
17650 - Customer Advisory Letter. If this condition affects your vehicle you may noticed the CNG odor or hear a hissing sound. To check for this condition, please have a certified CNG technician inspect the manual shut-off valve in accordance with GM Service Information procedures for CNG leakage and damage. This inspection should be performed regularly as part of the updated maintenance schedule. If the inspection is performed at a GM dealership, and your vehicle is still covered under its 5 year/50,000 mile (80,000 km) Emissions Control Systems Warranty, replacement of the manual shut-off valve, if required, will be performed for you at no charge. Additionally, we are updating the maintenance schedule in the CNG supplement to your owner manual to include regular inspection of the CNG manual shut-off valve. The insert is an amendment to your supplement. Please keep this insert with your important vehicle documents for reference.
00-06-01-026H
Service Bulletin/Repair Instructions
This informational bulletin provides information on intake manifold inspection/replacement after severe internal engine damage.
16-NA-223
Service Bulletin/Repair Instructions
This informational bulletin provides information on installing the correct tires for vehicles with the condition of under hard acceleration at higher speeds, the traction control light will flash. Or, they may come in for ABS or general handling/braking concerns.
16-NA-204
Service Bulletin/Repair Instructions
THIS INFORMATIONAL BULLETIN IS A SUPPLEMENT TO THE DURAMAX DIESEL COOLANT SYSTEM FILL AND HEAD GASKET REPLACEMENT PROCEDURE FOUND IN THE SERVICE INFORMATION.
09-06-04-026M
Service Bulletin/Repair Instructions
This informational bulletin provides information on identifying non-GM (aftermarket) engine calibrations for gasoline engines using Tech 2 or GDS 2.
GCUS-3-566
Service Bulletin/Repair Instructions
15801A - Customer Satisfaction Program. This bulletin is being revised to add a note at the beginning of the Service Information section. The 2016 model year GMC Sierra HD vehicle, and an increase in population has also been added. Vehicles equipped with Duramax Diesel Engine (RPO LGH or LML) and Ambulance Upfitter or Fire Truck Upfitter (RPO YF2 or ANM), may have a condition in which the emission control system as designed will limit speed under certain conditions. The EPA has approved General Motor?s request to remove the emission control system speed limitations on these emergency vehicles where applicable. Dealers are to reprogram the Engine Control Module (ECM) with new calibration for emergency vehicles, which will remove the emission control system speed limitations, and also provide an earlier warning for Diesel Particulate Filter (DPF) regeneration.
99-08-51-007G
Service Bulletin/Repair Instructions
This informational bulletin updates General Motor's position on refinishing aluminum wheels. GM does not endorse any repairs that involve welding, bending, straightening or re-machining. Only cosmetic refinishing of the wheel's coatings, using recommended procedures, is allowed.
16-NA-108
Service Bulletin/Repair Instructions
This technical bulletin provides a procedure to reprogram the radio to correct a customer concern of buzz or static noise from radio audio speakers, android auto connection issues, intermittent black screen or Sirius XM reverts to XM1 channel intermittently caused by to the current software calibration within the radio.
03-03-10-007J
Service Bulletin/Repair Instructions
This informational bulletin provides information on the temporary tire flat spotting condition.
PI0592D
Service Bulletin/Repair Instructions
This informational bulletin provides information on service programming system (SPS) errors.
PIE0365
Service Bulletin/Repair Instructions
This engineering information bulletin is requesting information from the dealers on a customer concern that one of the USB ports is not charging, allowing data to transfer.
10-00-89-005F
Service Bulletin/Repair Instructions
This informational bulletin provides warranty policy information on revised wiring repair labor operations and required additional information.
12-08-132-001D
Service Bulletin/Repair Instructions
This informational bulletin provides warranty information on accessory power outlet and trailer lighting fuse replacement.
PIE0353A
Service Bulletin/Repair Instructions
This engineering information bulletin announces the end for need for information on shake or shudder on light throttle acceleration or steady state cruise from the field.
PIT5236G
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have a Diagnostic Trouble Code B101D stored in Telematics Communication Interface Control Module. Technician will check Global Warranty Management system for customer satisfaction program 15086 status. If the status of the customer satisfaction program 15086 was not completed follow the steps to get the Telematics Communication Interface Control Module replaced. If the status of customer satisfaction program 15086 is found completed contact General Motors Technical Assistance Center OnStar group for further assistance.
00-03-10-002J
Service Bulletin/Repair Instructions
This informational bulletin provides information on chemical staining, pitting, and corrosion on wheels and the proper cleaners to use to fix the conditions due to multiple causes.
PI0572C
Service Bulletin/Repair Instructions
This preliminary informational bulletin provides information on GM is implementing a new service strategy that uses a set of universal coaxial repair kits to service vehicles. This only applies to cable used for high frequency signals, such as cellular (OnStar®), satellite radio (XM) and GPS (navigation). The kits do NOT apply to the AM/FM cables.
PIP5371A
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about the multiple alternative gaseous fuel vehicles General Motors offers. Chevrolet Express and GMC Savana vans 2011 through 2016 offered a dedicated Compressed Natural Gas system. Refer to the latest version of PI0417 for more information. Chevrolet Express and GMC Savana 3500, 4500 Cutaway Vans 2012 through 2016 offered a dedicated Liquefied Petroleum Gas system. Refer to the latest version of PI0722 for more information. Chevrolet Silverado and GMC Sierra's 2013 through 2016 offered a combination of Compressed Natural Gas and Gasoline fuel systems. Refer to the latest version of PI0834 for more information. Chevrolet Impala's 2015 through 2016 offered a combination of Compressed Natural Gas and Gasoline fuel systems. Refer to the latest version of PI1330 for more information. The Compressed Natural Gas fuel system operates under high pressure up to 3600 psi. The Liquefied Petroleum Gas fuel system operates under high pressure up to 300 psi. Service and repair of this system should only be performed by a General Motors trained alternative fuels service technician with the proper knowledge and tools.
PI0360F
Service Bulletin/Repair Instructions
This preliminary informational bulletin provides information on GM Accessory Remote start not working with onstars remotelink phone applications
PIT5438B
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician on how to diagnose and repair vehicles that have a click, rattle or a squeak nose coming from the dash. Technician will use Service Information to locate the Accessory AC and DC Power Control Module located to the right of the steering column. Remove the power inverter module and apply two sided tape to the module bracket to insulate it from the mount. The instrument panel accessory bezel will also need to be removed. Apply flocking tape to the instrument panel accessory bezel retainers. Also the instrument panel extension will need to be removed. Apply foam tape around connectors located under grill to prevent them from rattling on grill. Apply flocking tape to the instrument panel extension retainers and apply a strip of foam tape along the edge of the grill to isolate the grill from the dash.
09-06-04-026L
Service Bulletin/Repair Instructions
This informational bulletin provides information on Identifying Non-GM (Aftermarket) Engine Calibrations for Gasoline Engines Using Tech 2® or GDS 2 (U.S. and Canada)
10-06-05-002C
Service Bulletin/Repair Instructions
This informational bulletin provides information on Clean Exhaust Filter See Owners Manual Now or Cleaning Exhaust Filter Keep Driving Until Message is Cleared Message Displayed on DIC, DTC P2463 May Be Set
PI1250D
Service Bulletin/Repair Instructions
This preliminat informational bulletin provides information on the proactive alert advanced diagnostics. Proactive Alert monitors the Engine Cranking system and the Fuel Delivery system and if either one of these monitored systems triggers certain performance issues, specific Customer and Dealer Communication are sent.
PIC6186
Service Bulletin/Repair Instructions
This Preliminary Information communication advises the technician that some vehicles may have a radio that turns on unwanted at start up. If the radio was shut off before the vehicle was shut off and at start up the radio turns on, please communicate to the customer that we apologize for this inconvenience, and that General Motors is working on a solution for this concern.
PIC6187
Service Bulletin/Repair Instructions
This Preliminary Information communication advises the technician that some vehicles intermittently the favorites saved from a USB drive or SD card are grayed out and not selectable. Please communicate to the customer that we apologize for this inconvenience and that General Motors is currently evaluating this concern.
PIT5268A
Service Bulletin/Repair Instructions
This Preliminary Information communication advises the technician that some vehicles may have a radio display that is covered when the radio station favorites list is maximized. This is a normal operating characteristic and no repair attempt should be made. The hidden screen functions will operate again after the user minimizes the favorites list by dragging it to the bottom of the display.
PIT5206D
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician with the steps on diagnosing and repairing vehicles that may have unwanted grade braking, reduced engine power with no Driver Information Center messages ? Brake Pedal Override Feature ?, transmission busy or frequent shifting up or down, and Diagnostic Trouble Codes P057B, P057C, and/or P057D may or may not be set. Technician will use this preliminary information to find the brake pedal position data parameters in the scan tool, and also to provide some additional diagnostic help. These issues may be caused by an incorrect brake pedal position sensor input to the engine control module. Technician will verify with the scan tool if the engine control module has the correct parameters for the brake pedal position sensor. If an engine control module brake pedal position sensor relearn is performed, the truck may be temporarily repaired until the intermittent wiring issue between the engine control module and brake pedal position sensor occurs again. On 2014 and newer trucks inspect and repair any damage to X115 and X119. On the 2014 and previous trucks inspect and repair any damage to X205.
PIT5391A
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician on how to diagnose and repair vehicles that have a no crank or a start and then immediate stall, Service Engine Soon Malfunction Indicator lamp may not be on when the ignition is in the run position, Any of the following Diagnostic Trouble Codes may be set: B1370, B1325, P0650, P263A, P263B, P0513, and/or P0262B. Trucks equipped with 4WD may have a Service 4WD message and Diagnostic Trouble Codes C0364 and/or U0403 may set. Also the sound of a relay clicking while driving or engine stays running with ignition off until door is opened. Technician will inspect all the under-hood fuse block-X50A connectors for any backed out terminals, poor terminal fit and/or bent/twisted terminals. The most common terminals with these issues have been with terminal M5 at connector X4, for circuit 5199 and terminal M7 at connector X2, for circuit 439. Technician will inspect for any backed out terminals, poor terminal fit and/or bent/twisted terminals at the left instrument panel fuse block - X51L. The most common terminals with these issues have been terminal 42 at connector X1, for circuit 5199 and terminal 44 at connector X2, for circuit 1850. Also circuit 5199 will need to be inspected and repaired under the driver?s sill plate.
PIT5403A
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician with the steps to diagnosis and repair vehicles with various handling, vehicle dynamics concerns, noises from the suspension or underbody, or issues related to damaged suspension components. Before any in-depth diagnostics are performed, be aware that various issues could occur if the vehicle has been modified and inform the customer the conditions noted may not be covered under warranty. Technician will inspect for installed aftermarket suspension components. Also inspect for improperly adjusted torsion bars.
PIT5293B
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles equipped with a manual Heater-Vent-Air Conditioning Regular Production Option Code C67 with the concern of after turning the A/C compressor off during the previous ignition cycle, it turns back on by itself on the next ignition cycle. Please communicate to the customer this condition is a normal operating characteristic of their vehicle.
PIT5501
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician on the steps to diagnosis and repair steering that feels loose or has excessive play. This concern could be cause by an incorrect Pitman Shaft Over-Center Preload Adjustment. Technician will perform a Steering Gear Pitman Shaft Over-Center Preload Adjustment procedure. Technician will remove the steering gear. The steering gear pitman shaft lash adjuster nut will need to be loosened. Turn the steering gear pitman shaft lash adjuster screw counterclockwise until fully extended. Turn the steering gear pitman shaft lash adjuster screw clockwise one full turn. Rotate the steering gear input shaft from stop to stop using a socket designed for the input shaft geometry, or crows foot with ratchet while counting the number of turns. Starting at either stop, turn the steering gear input shaft back half the total number of turns counted previously. This is the center position of the steering. Ensure the steering gear pitman shaft is centered. The flat on the steering gear input shaft should be facing upward and parallel with the steering gear side cover. Also the master spline on the steering gear pitman shaft is in line with the steering gear pitman shaft lash adjuster screw. Use a torque wrench on the steering gear input shaft to rotate the steering gear input shaft 300 degrees from each side of the center of the input shaft. The input shaft MUST rotate smoothly and must NOT stick or bind. Record the average turning torque from -300 to +300 degree sweep. The average "off center friction" torque must be 0.4 to 1.1 Nm (4 to 10 in lbs). If the torque is outside this range, replace the steering gear assembly. Tighten the steering gear pitman shaft lash adjuster nut to 75-85Nm (55-63 lb ft). Reprogram the Power Steering Control module with the latest calibrations in Tis2Web. Using the scan tool perform a Steering Angle Sensor Centering. Then use the scan tool to perform a Power Steering Pressure S
PIC6183
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician to help diagnose vehicles that may have a radio inoperative. This concern will last through multiple ignition cycles and is not intermittent. If Service Information diagnostics do not point to the Media Disc Player as being at fault, please continue with normal diagnostics. If SI diagnostics do point to the Media Disc Player being at fault, please do not unplug or remove power from the module or vehicle. Technician will contact General Motors Technical Assistance Center for further assistance.
PIP5382A
Service Bulletin/Repair Instructions
This Preliminary Information communication advises the technician that generation 5 engines with Regular Production Option Code L83, L86, or LV3 may have an oil consumption concern were one quart in 2000 miles is being used. Dealer will confirm oil level was properly checked per Owner?s Manual, and check the bolt torque on the Valve Lifter Oil Manifold Assembly, before you contacting General Motors Product Quality Center.
08-00-89-014B
Service Bulletin/Repair Instructions
This informational bulletin provides information on what is needed to be prepared for TAC, caller preparedness and checklists and contacting U.S. technical Assistance and the use of strategy based diagnostics
PIE0360
Service Bulletin/Repair Instructions
his engineering informational bulletin is requesting information from the field on vehicles that have the condition of intermittent HVAC cooling issues during driving
07-00-89-037I
Service Bulletin/Repair Instructions
This warranty administration bulletin provides information on Courtesy Transportation and Roadside Assistance Programs
16-NA-075
Service Bulletin/Repair Instructions
This technical bulletin provides a procedure to relearn the power folding mirriors and road test to correct a conditon of power fold away mirriors glass shakes or flutters at normal driving speeds
PI0998D
Service Bulletin/Repair Instructions
This preliminary informational bulletin provides a procedure on Adding Adhesive Pad To The Right And Left Rear Corner Pads to correct a conditon of Accessory Tri-Fold Tonneau Cover Prevents Endgate/Tailgate From Closing
15-06-03-002B
Service Bulletin/Repair Instructions
This informational bulletin provides information on Original Equipment Batteries Part Number and ACDelco Replacement Battery Approved Warranty Part Numbers
PIT5232B
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician the steps to diagnose and repair the concern of the display is showing 32° F (0° C) after a battery or reprogramming a module. The outside temperature will begin to update if driven above 20 mph for at least 5 minutes. If the vehicle speed drops below 20 mph, the timer will reset and the display will stop updating. Once the display starts to update it may take several more minutes of driving above 20 mph for the display to fully update. Also if the vehicle is shut off for more than 8 hours the display will update when the ignition is turned on.
PIE0359
Service Bulletin/Repair Instructions
This engineering informational bulletin is requesting information from th field on vehicles that have the condition of a vehicle crank and no start with DTC P0011 and or P00C6 set
PIP5337C
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician a vehicle may have a shake or shudder during light throttle acceleration, between 30 and 65 mph steady driving. Technician will drive the vehicle while monitoring Torque Converter Clutch slip speed. If the Torque Converter Clutch slip speed is in the range of 10 RPM or less the condition is possibly related to engine performance. If the slip speed is beyond 10 rpm or there is shudder during Torque Converter Clutch apply the torque converter should be replaced following the instructions published in Service Information.
08-07-30-026C
Service Bulletin/Repair Instructions
This informational bulletin provides information on vehicles may rock or move slightly forward or rearward while in Park at start up after cold soak and that this is considered a normal conditon and no repairs are necessary
PIP5130H
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician how to diagnose and repair a vehicle with an engine that runs with an intermittent crank no start with a Diagnostic Trouble Code P0011 or P00C6 current or history. The Camshaft Position Actuator Solenoid Valve may be sticking or binding causing the valve timing to be retarded. Dealer will need to cycle the Camshaft Position Actuator Solenoid Valve by energizing it using Global Diagnostic System 2.
PIP5232C
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about gasoline powered cars, mid-size trucks, light duty trucks, and heavy duty trucks with premature catalytic converter failures. It is recommended to inspect for a poor crimp on the coil grounds ring terminal at the engine block for the bank with the concern and repair the wire.
11-08-49-001P
Service Bulletin/Repair Instructions
This technical bulletin provides a procedure on how to take the vehicles out of transport mode for vehicles with the condition of Transport Mode On Message Displayed in Driver Information Center (DIC) and/or Battery Light is Flashing
16-NA-069
Service Bulletin/Repair Instructions
This informational bulletin provides information on If the radar does not see any vehicles, structures, or objects for 15-25 minutes of driving, the system may think its blocked and display the ?Side Object Detection System Disabled? message.
PIP5007F
Service Bulletin/Repair Instructions
This Preliminary Information communication advises the technician that vehicles with engine Regular Production Option Code LGH or LML may have an Exhaust Fluid Quality Poor message displayed on the Driver Information Center. Technician will need to complete the current Service Information diagnostic for any current Diagnostic Trouble Codes or symptoms found. If an Exhaust Fluid Quality Poor message is displayed with a specific Diagnostic Trouble Code, use that specific Service Information diagnostic, and repair the vehicle as necessary. If the dealer has found an Exhaust Fluid Quality Poor message with no Diagnostic Trouble Code, diagnose the condition using the current Service Information diagnosis for Diagnostic Trouble Code P20EE / P207F (P2BAD for 2012 and newer model years). After making repairs use the Service Information Document titled "Reductant Fluid Quality Test (With or without DTCs)" to evaluate and clear the Exhaust Fluid Quality Poor DIC message.
PIT5498
Service Bulletin/Repair Instructions
This Preliminary Information communication advises the technician some tailgates may make contact with the bed with or without factory spray in bed liner. Engineering has released an updated tailgate to correct this concern.
03-00-89-006M
Service Bulletin/Repair Instructions
This informational bulletin provides information on New Vehicle Pre-Delivery Inspection (PDI) - Delivering Quality Vehicles and Generating Higher CSi Scores
03-06-03-004O
Service Bulletin/Repair Instructions
This informational bulletin provides information on Battery Testing and Warranty Replacement Requirements (North America ONLY)
06-00-89-029M
Service Bulletin/Repair Instructions
This informational bulletin provides information on Interior Cleaning - Instrument Panel (IP), Hard or Plastic Surfaces, Seats, Carpet, Leather, Vinyl, Fabric Cleaner, Stain Remover, Restorer - Product Availability
09-00-89-002M
Service Bulletin/Repair Instructions
This informational bulletin provides information on how to properly maintain vehicles in the dealer inventory
PIP5382
Service Bulletin/Repair Instructions
This Preliminary Information communication advises the technician that generation 5 engines with Regular Production Option Code L83, L86, or LV3 may have an oil consumption concern were one quart in 2000 miles is being used. Technician will confirm oil level was properly checked per Owner?s Manual, and check the bolt torque on the Valve Lifter Oil Manifold Assembly, before you contacting General Motors Product Quality Center.
PIT5273A
Service Bulletin/Repair Instructions
This Preliminary Information communication advises the technician vehicle equipped with Regular Production Option Code UY2 the location of the 5th wheel harness was relocated. Starting with the 2015 model year, the location has changed to the rear of the pickup box ? forward of the rear bumper and attached to the rear frame cross member.
04-00-89-015K
Service Bulletin/Repair Instructions
This warranty informational bulletin provides a list of all the required operating procedures and explains them out to what is acceptable and not.
PIT4211D
Service Bulletin/Repair Instructions
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT VEHICLES THAT MAY HAVE AN OUTSIDE AIR TEMPERATURE INOPERATIVE. TO PERFORM AN INSTANT UPDATE OF THE AMBIENT TEMPERATURE SENSOR, PRESS AND HOLD THE RECIRC BUTTON AND AIR CONDITIONING BUTTON ON THE HEATER-VENT-AIR CONDITIONING CONTROL HEAD SIMULTANEOUSLY. IT IS ALSO POSSIBLE TO PERFORM THIS BY USING A SCAN TOOL IN SPECIAL FUNCTION MODE AND SELECT INSTANT UPDATE.
02-08-42-001I
Service Bulletin/Repair Instructions
This informational bulletin provides an out line on Headlamp, Tail Lamp, License Lamp or Fog/Driving Lamp Damage and what should be considered warranty replacement and not
11-00-89-005I
Service Bulletin/Repair Instructions
This informational bulletin provides information on Clarification of Use - Dealer Empowerment Labor Operations and Customer Enthusiasm (U.S. Only)
04-06-01-029H
Service Bulletin/Repair Instructions
This informational bulletin provides information on Unscheduled Supplemental Services (Including Flushing Services and Additives) and Proper Use of GM Simplified Maintenance Schedules (U.S. Only)
08-08-44-015F
Service Bulletin/Repair Instructions
This informational bulletin provides Information on Inappropriate Warranty Claims Submitted for Damaged Radios and Instrument Panel Clusters (IPCs)
01-08-42-001K
Service Bulletin/Repair Instructions
This informational bulletin provides information on exterior lamp condinsation and replacement guidelines
02-08-98-002F
Service Bulletin/Repair Instructions
This informational bulletin provides information on how to properly repair rust on the hem flange on doors for vehicles that have the condition of rust showing at hem flange
16-NA-031
Service Bulletin/Repair Instructions
This technical bulletin provides a procedure on how to remove door trim panles and replace chime speaker pigtail connectors for vehicles with the condition of intermittent loss of chime from speaker
PIE0350A
Service Bulletin/Repair Instructions
This engineering informational bulletin is requesting information on vehicles that have the condition of Bang or Loud Noise with No Forward (Drive) or Reverse Ranges
16-NA-027
Service Bulletin/Repair Instructions
This technical bulletin provides a procedure to replace 4-5-6 clutch hub to correct a condition of No Fourth, Fifth and Sixth Gears and/or Malfunction indicator Lamp Illuminated with DTC P0796
PI0951A
Service Bulletin/Repair Instructions
This preliminary informational bulletin provides a procedure to replace a body plug to correct a body plugs vivible on vehicles equipped with 6 inch oval accessory chrome assist steps condition
13-02-32-001D
Service Bulletin/Repair Instructions
This technical bulletin provides a procedure to flush and bleed the power steering system to correct a condition of power steering noise or fluid leak from power steering pump, gear or high pressure hose during extreme low temperature conditions.
PIC5614A
Service Bulletin/Repair Instructions
Changing Turn-By-Turn Voice Response To Metric Or English Units
16NA011
Service Bulletin/Repair Instructions
Infotainment System Will Not Return to Media After Bluetooth Call Ends
PIP5357
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles with engine oil consumption. If published Service Information for oil consumption with no fix. Remove the vacuum line from the back of the vacuum pump and inspect for oil. If oil is found then reference the latest version of PIT5361.
PIP4932D
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles with Service Engine Soon Malfunction Indicator Lamp. Technician may find Diagnostic Trouble Code P0101. Technician should follow published Service Information diagnostics for any Diagnostic Trouble Codes that are set. If during diagnosis the tech has found that the Airflow Leak Equivalency Ratio or Induction System Leak Indication is above or below the specification the tech will have to carefully check for leaks in the air intake.
PIT5353A
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about what XM offerings are available for vehicles. A dealer or customer can access the website listed below for vehicle specific XM offerings and availability.
PIP5016B
Service Bulletin/Repair Instructions
This Preliminary Information communication provides additional information to the technician when replacing the Duramax Diesel head gasket. This is a supplement to procedure found in Service Information. The left and right cylinder head gaskets are not interchangeable and will block oil and coolant passages if installed incorrectly resulting in severe damage to the engine. Technician is not use any power sanding devices, wire brush or wheel as well as any chemical cleaning agents to clean the gasket surface. Leave the gaskets in the package until the surfaces are ready to install them. Do not set the gaskets on workbenches or tool boxes to avoid introduction of foreign debris. The cylinder head surface is not to be machined measure the head for warpage with a straight edge and feeler gauge replacing the head with warpage in excess of .1 millimeter. All M12 head bolts must be replaced however the M8 bolts can be reused. Install 2 head bolts secured at minimal torque to minimize the chance of introducing foreign material. Use a paint pen on the M12 bolts marking the head of each bolt indicating which of the 4 torque steps have been completed to prevent missing a step or doing a step twice.
PIP5333
Service Bulletin/Repair Instructions
This Preliminary Information communication advises the technician that the 2016 6.6L Diesel Engine Control Module Part number 12662677 will be placed on a parts restriction through the General Motors Product Quality Center. Dealer will need to contact General Motors Product Quality Center for further assistance.
PIP4864Q
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that may have "Exhaust Fluid Low", "Exhaust Fluid Empty - Refill Now", "Exhaust Fluid Range: XXX" or "Service Exhaust Fluid - See Owners Now" on the Driver Information Center. If the technician is working on 2010 and 2011 model years campaign 11001 has now been released. Other vehicles technician will need to check the Body Control Module and the scan tool to insure the latest calibration are installed in both. Then use the scan tool to check Reductant System Data in the Engine Control Module. Ensure that all three diesel exhaust fluid level sensors are active with the diesel exhaust fluid tank level showing 100%. If the tank level is below 100% add up to 2 gallons of diesel exhaust fluid. After adding the fluid, use a scan tool to reset the reductant fluid tank level. When the reductant level warning shows "none" the diesel exhaust fluid system reset and reprogram is complete.
PIT5482
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have a "Service Front Camera" message on the Driver Information Center. Technician may find Diagnostic Trouble Code U023A and or U026A set in the Instrument Panel Cluster and or Body Control Module. Engineering is aware of this concern and working on new software to resolve this concern. Technician should not replace any parts for this concern.
PIT5377C
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician on the step needed to diagnose and repair vehicles that may have uneven brake pad wear. Technician will need to inspect and measure the brake pads thickness. Also determine the customer?s driving style. The disc brake pads should only be replaced if the friction surface is worn to within?2.0?mm (0.079?in) of the mounting plates. The rotors and pads should be replaced with the updated part number If the pads are out of specification, perform normal Service Information diagnostics to determine the cause of the concern.
PIT5461A
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have a random infotainment system resets while driving, screen temporarily goes blank and then returns after approximately 5 seconds, radio volume control inoperative, Heater-Vent-Air Conditioning controls function but will not show changes on the display, seek buttons on the front controls will not function, when using CarPlay the map is intermittently bright at night, front pedestrian icon "Check Box" disappears after changing selection, over-temp Pop-up displayed randomly, displays a quick blue screen when shifting to reverse, infotainment system resets when a device with a large amount of songs is connected, XM not showing Station List, and or Radio shows XM Station ID 0 intermittently. Technician should USB program the Human Machine Interface. After USB programming has been completed reprogram the Human Machine Interface module this time using the Service Programming System with the latest calibrations available on TIS2WEB.
PIT4943D
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have a Service Engine Soon Malfunction Indicator Lamp. Technician may find Diagnostic Trouble Code P0442. Technician will need to review Techlink article from May 2013 titled "Using the Evaporative Emissions System Tester" Technician will need to follow these steps to help diagnose the issue. First after the P0442 has been verified do not disturb any of the fuel system components. The technician now can use the scan tool to close the Evaporative Emissions System. If possible change the tank pressure sensor units from inch_H2O to milimeter_Hg for better resolution. Now the vehicle can be stared to monitor the tank pressure sensor output value for approximately two minutes. If the tank pressure sensor value does change, pressurize the fuel tank side of the purge solenoid with the GE 41413-A / J 41413-A and the necessary adaptors. Now add smoke and allow pressure to stabilize for 2 minutes. If smoke is allowed to pass through the purge solenoid, replace the purge solenoid. If the tank pressure sensor value does not change, then install CH-48096 adaptor between the purge line from the canister and the purge solenoid. With the Evaporative Emissions System closed, pressurize the system through the CH-48096 adaptor and allow the system to completely stabilize, by observing the Press / Vac Gauge for a minimum of 5 minutes. Now add smoke to the system with GE 41413-A / J 41413-A after system stabilization. Now inspect the purge solenoid, engine side, fuel cap, canister vent solenoid filter and any line quick connects. When the leak is unable to be located, test under a vacuum condition. his type of leak may be detected by using the scan tool Purge/Seal function to create a vacuum in the Evaporative Emissions System and then observe the FTP sensor parameter for vacuum decay.
06-00-89-031D
Service Bulletin/Repair Instructions
OEM and Remanufactured Engine and Automatic Transmission/Transaxle Identification
07-08-49-020J
Service Bulletin/Repair Instructions
IPC Odometer Programming Method Quick Reference Guide
15-NA-083
Service Bulletin/Repair Instructions
Recovery Process from a Controller Reprogramming Interruption During service reprogramming of the T87 TCM, some technicians may notice the TCM may fail during the reprogramming event and become unresponsive to the Service Programming System (SPS), unresponsive to the GDS2 tool. This bulletin addresses corrective actions to attempt to recover the module before declaring the TCM as a bad part and replacing. During reprogramming, an interruption can cause the module to lock up. A module reset may recover the TCM
15-NA-069
Service Bulletin/Repair Instructions
This informational bulletin provides information for technicians on the reuse of fasteners and the proper reading of torque specifications.
PIP5121A
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have the oil pressure gauge jumps from approximately 40 lb. to 60 lb. The 4.3L (L83), 5.3L (L86), 6.2L (LV3) engines are equipped with a two stage oil pump. Dealer should advise the customer this is normal operation for these engines.
PIP5232B
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about gasoline powered cars, mid-size trucks, light duty trucks, and heavy duty trucks with premature catalytic converter failures. It is recommended to inspect for a poor crimp on the grounds ring terminal at the engine block for the bank with the concern and repair the wire.
00-03-10-006L
Service Bulletin/Repair Instructions
This informational bulletin provides additional information to the technician on how to check for Tire Radial Force Variations and the difference between balancing a flange and flangeless rim.
PIT5161C
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that may have a bump feel or clunk noise at a stop or on launch. Dealer should communicate to the customer this condition is a normal operating characteristic of their vehicle. The bump clunk issue may be due to fuel movement in the fuel tank when not completely full. The condition is eliminated after completely filling the fuel tank.
PIT5214B
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have had multiple repair attempts are being performed on customer?s vehicles that exhibit vibration conditions without utilizing the support of General Motors Technical Assistance Center. If valid vibration frequency or Road Force Variation data has been collected and a repair attempt does not correct the customer complaint, contact General Motors Technical Assistance Center for further support. For any vehicles that remains unrepaired after being at the dealer for three days or more and a related bulletin or PI is not found, contact General Motors Technical Assistance Center for further support.
PIT5398A
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that may have the rear vision camera system displaying "Rear Park Assist Symbols Unavailable" and the steering grid lines displayed do not show. If the vehicle is in reverse, the rear vision camera will display "Rear Park Assist Symbols Unavailable" and does not have Regular Production Option Code UD5 or UD7 the radio must be updated using Service Programming System to correct this concern. Some vehicles may not show steering guide/grid lines displayed in the Rear Vision Camera display. Dealer should communicate to the customer that steering guide/grid lines are not available with this base radio Regular Production Option Code (IO3). Some vehicles while in reverse and the rear park assist system detects an object, the warning triangle symbol is displayed on the wrong side of the radio display. Engineering is aware of the issue and updated radio/tuner calibrations will be released shortly.
PIT5481
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician with additional information on the functionality of Lane Keep Assist. For 2016 model year Lane Keep Assist Regular Production Option Code (UHX) replaced Lane Departure Warning Regular Production Option Code (UFL). Lane Keep Assist is designed to assist the driver in keeping the vehicle from drifting out of a driving lane that has clearly identified markings. The electric power steering provides a gentle steering correction if a lane marking has been crossed and the driver has not actively responded.
15-06-01-002B
Service Bulletin/Repair Instructions
This technical bulletin provides repair information to correct a customer concern of engine misfire/tick noise, Malfunction Indicator Lamp (MIL) On, DTC P0300 set.
15-NA-067
Service Bulletin/Repair Instructions
This informational bulletin provides information for dealership personnel and technicians that when replacing the fuel pump, the vehicle should be serviced with the same style high pressure fuel pipe and SIDI fuel pump it was equipped with.
PIC3100E
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicle's odometer appears to be inaccurate relative to a known distance traveled. Technician should obtain a hand-held GPS unit to test the odometer. If a hand held GPS unit is not available, the only other option is to verify the miles traveled using a surveyor's wheel or a dynamometer.
PI1187B
Service Bulletin/Repair Instructions
This preliminary informational bulletin provides windshield replacement information to correct a customer concern that the inside rear view mirror is loose or that the mirror mounting bracket is loose or has fallen off.
PIT5411E
Service Bulletin/Repair Instructions
This Preliminary Information communication advises the technician that the Human Machine Interface, Radio or Tuner, radio controls, Integrated Center Stack, display, and Media Disc Players are placed on restriction through the General Motors Technical Assistance Center. Dealer will need to contact General Motors Technical Assistance Center for further assistance.
15-06-03-002A
Service Bulletin/Repair Instructions
This informational bulletin provides information to dealership personnel regarding original equipment battery part numbers and AC Delco replacement battery approved warranty part numbers.
07-08-42-006K
Service Bulletin/Repair Instructions
This informational bulletin provides technicians with information on available BCM calibrations to restore bulb outage detection on vehicles produced by a second stage manufacturer (Upfitter), and/or turn signals flash fast after factory box removed.
10-00-89-005E
Service Bulletin/Repair Instructions
This warranty administration bulletin adds the 2016 model year to a communication which provides dealership personnel revised wiring repair labor operations and required additional information.
PIT5405A
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician for a reduced power message, steering assist, engine stall or the instrument panel, radio, and or Heater-Vent-Air Conditioning go blank with multiple diagnostic trouble codes. If any of the following diagnostic trouble codes U0073, U0078, U0029, U0028, U0415, U0140, U0126, U0121, U0101, U0100, C0544, U1510, U0073, B127B, B2605, B3600,C0800, U0428, and U0452 set in the vehicle. Check the body control module ground at the G218 location. The front dash insulator mat may be trapped between the ground eyelet and the body stud. Remove the round nut and eyelet and cut the front dash insulator mat away from the ground stud so it no longer interferes with the ground stud and reinstall the eyelet and ground nut.
PIT5241C
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about customers that may request the factory Integrated Trailer Brake Controller Regular Production Option Code (JL1) be installed on their Full-Size Pickup or SUV when the vehicle was not ordered with the option. Dealer should advise the customer it cannot be added to the vehicle.
PIT5288C
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that may have any of these concerns remote keyless entry, passive Entry and Start Inoperative, No Fob detect message on driver information center, service tire pressure system, no audio, touch screen Inoperative, Steering Wheel Controls Inoperative, Service Stabilitrak, rear power windows inoperative, rear wiper inoperative, and or a dead battery. Technician may find Diagnostic Trouble Codes B3101, B144C, C0710, C0544, U1548, U1549, U154A, U0151, U0126, U0415, U0077, U0028 and/or U0029. Technician should inspect the left instrument panel for the wire harness being pinched. Technician will need to repair the wire harness and reroute the wire harness.
PIT5307B
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that may have a service engine soon malfunction indicator lamp, antilock braking system malfunction indicator lamp, service suspension system message, misfire, hesitation, no crank, heater-vent-air conditioning inoperative. Technician may find F11UA, F104UA, F35UA, and or F60UA blown. Technician should inspect the engine harness near the vacuum pump pulley to be chafing. Technician will need to reroute the wire harness and repair and damaged wires.
PIT5387A
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician how to repair vehicles that Instrument Panel Cluster, Radio, and Heater-Vent-Air Conditioning display blanks out, Bluetooth phone or Pandora connection dropped, the radio station or volume changes when operating the snow plow. Please advise the customer that engineering is aware of this concern and working on this issue.
PI1344B
Service Bulletin/Repair Instructions
This preliminary informational bulletin adds the 2016 model year to diagnostic tips and repair information to correct a customer concern of reduced acceleration at low speed and/or transmission slipping from a launch, DTC P0751 set.
PIP5339
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about a customer?s request to remove or disable the Bi-Fuel Compressed Natural Gas system. General Motors does not condone the removal of the original equipped Compressed Natural Gas systems.
12-08-51-002C
Service Bulletin/Repair Instructions
This informational bulletin provides technicians and dealership personnel with spray-in bed liner general information and repair procedures.
02-07-30-029Y
Service Bulletin/Repair Instructions
This informational bulletin provides information on the PQC assembly replacement process - for dealers required to contact PQC prior to replacing an assembly (U.S. and Canada only).
PIP5344
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that may have Service Engine Soon Malfunction Indicator Lamp on or reduced power message. Technician may find Diagnostic Trouble Codes P0106, P0107, P0697, P2122, P2123, P2127, P2128 and P2138. Technician should follow published Service Information diagnostics for the Diagnostic Trouble Codes that have set, if it is inconclusive inspect the wiring harness near the left instrument panel junction block. Technician will need to repair the damaged wiring.
PIP5345
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about being to achieve pre-load when setting up the pinion bearing pre-loads during reassembly of the 9.5/9.76 inch rear axles. Technician will need to use pinion gear install washer part number 11609638 onto the pinion shaft between the flange and nut. Tighten the pinion nut until you achieve 10 pound inch or 1.0 newton rotating torque. After the torque has been achieved back the nut off and remove the washer. Tighten the nut back down until you achieve 15 pound inch or 1.7 newton meters for used bearings or 20 pound inch 2.25 newton meters for new bearings.
01-06-01-011I
Service Bulletin/Repair Instructions
This informational bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil consumption.
08-08-44-029F
Service Bulletin/Repair Instructions
This warranty administration bulletin provides policy information on an updated warranty and policy exchange program for electronic products through GM authorized Electronic Service Centers (ESCs) (U.S. and Canada).
PIP5179B
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have extended or long crank time during cold ambient air temperatures. Direct Injection systems run at higher pressures, and the mechanical pump on the engine must build up the required pressure before the first injection event occurs. Direct Injection engines may have slightly longer cold crank times than that of port fuel engines.
PIP5341
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that engine runs and idles rough. Technician will find P0171 and or P0174. Technician will need to inspect the positive crankcase ventilation tube for a vacuum leak on the left side of the engine. Replace positive crankcase ventilation air tube and cover it with conduit to protect from repeat damage.
PI0799A
Service Bulletin/Repair Instructions
This preliminary informational bulletin adds the 2014 - 2016 model years to cleaning information to correct a customer concern of seeing a white film/residue on the IP pad and/or door trim panels.
PIT3227L
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that may have slack in one of the tailgate cables. Technician should not replace any parts for this concern. Please communicate to the customer this condition is a normal operating characteristic of their vehicle.
PIT5279C
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician for vehicles that exhibit a driver?s power memory seat and power adjustable pedals inoperative. Look for poor terminal tension at the left instrument panel fuse block connector X1 terminals 27 and 28. If poor retention is found in these terminals replace them with terminated lead part number 19301761.
PIC5953B
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that may have an issue when using Bluetooth voice recognition with an iPhone. Technician should work with the customer to insure the phone contacts to not have any Emojis loaded to any contact.
PIT5392A
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have a detent / click with a feel of increased resistance when the accelerator pedal is about ¾ of the way. The new accelerator pedal design has a built-in detent position near the last 1/4 of pedal travel. Dealer should communicate to the customer this is a normal operating characteristic of the vehicle and no repair attempts should be performed.
15-NA-030
Service Bulletin/Repair Instructions
This informational bulletin provides information to dealership personnel on the use of non-GM approved battery chargers and booster packs.
PIP5338
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vibration complaints that are one of the most challenging complaints to accurately diagnose and repair. Technician will need to use Pico Oscilloscope Diagnostic Kit to effectively diagnosis vehicles. Technician should drive the vehicle will using the Pico Oscilloscope to record data. After the data is recorded it should be reviewed to determine the root cause of the concern. If a repair attempt made the concern better but not eliminated or had no affect at all, and are requesting assistance from General Motors Technical Assistance Center record another Pico file and save it to the computer. After the new Pico Oscilloscope data has been saved email the data to General Motors Technical Assistance Center in the subject line include ?Vibration? ?Business Associate Code? and the last 8 of the Vehicle Identification Number.
15-06-03-001A
Service Bulletin/Repair Instructions
This informational bulletin provides information that may be useful in diagnosing/testing batteries that have set for a long period of time and/or set in cold weather climates to correct a customer concern of symptoms that include, but not limited to, a slow or no crank condition that may be caused by a discharged battery.
PIP5199A
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles with a crankshaft balancer appears to be out of balance or wobbling while watching it with the engine running. Technician will need to check crankshaft balancer run out. If the balancer run out is greater than 0.25mm the crankshaft balancer will need to be replaced.
PIP5213D
Service Bulletin/Repair Instructions
This Preliminary Information communication advises the technician that the part restriction on the 8L45/8L90 8 speed and the LCT1000 6 Speed Allison automatic transmission has ended.
PIP5335
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have a Service Engine Soon Malfunction Indicator Lamp on. Technician will find Diagnostic Trouble Codes P0340 and P0341 setting at times. Technician should use normal published Service Information diagnostics. If normal Service Information diagnostics does not isolate the concern, inspect for corrosion in connector X154 located on the front cover next to the vacuum pump.
PIP5337
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician on the step to diagnose and repair the vehicles that may have a shake or shudder during light throttle acceleration, between 30 and 65 mph steady state driving. Also shudder feeling that may be described as driving over rumble strips or rough pavement. Technician will drive the vehicle and monitor the torque converter clutch slip. The torque converter clutch slip speed should be 10 rpm or less also note if the shudder takes place during torque converter clutch apply. If the torque converter clutch slip speed is in the range of 10 RPM or less the condition is possibly related to engine performance. If the shudder is only present in 4 cylinder mode and torque converter clutch slip is 10 rpm or less deem the shudder concern normal characteristic of Active Fuel Management. If the slip speed is beyond 10 rpm or there is shudder during torque converter clutch apply the torque converter will need to be replaced with a updated part number.
PIT5202C
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that are equipped with 6L80 Regular Production Option Code (MYC), 6L90 Regular Production Option Code (MYD) or 8L90 Regular Production Option Code (M5U) Automatic Transmission. Starting with the 2013 model year, Full Size Trucks and Utilities now have Powertrain Grade Braking. Powertrain grade braking assists when driving on a downhill grade to help maintain desired vehicle speed by using the engine and transmission to slow the vehicle.
PIT5438A
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician on how to diagnose and repair vehicles that have a click, rattle or a squeak nose coming from the dash. Technician will use Service Information to locate the Accessory AC and DC Power Control Module located to the right of the steering column. Remove the power inverter module and apply two sided tape to the module bracket to insulate it from the mount. The instrument panel accessory bezel will also need to be removed. Apply flocking tape to the instrument panel accessory bezel retainers. Also the instrument panel extension will need to be removed. Apply foam tape around connectors located under grill to prevent them from rattling on grill. Apply flocking tape to the instrument panel extension retainers and apply a strip of foam tape along the edge of the grill to isolate the grill from the dash.
PIP3504D
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have a hard start when the engine is hot. If the fuel found in the vehicle has an American Petroleum Institute specific gravity reading of 39 - 44, and the fuel sample you used for comparison has an American Petroleum Institute specific gravity reading of 30 - 39, drain the fuel system and refill with a known good diesel fuel and retest.
PIP4404F
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician vehicles with a slight rough idle. Technician should compare the concern with a like vehicle. If the concern is worse than a like vehicle, technician should follow published Service Information diagnosis and repair as necessary.
08-08-44-029E
Service Bulletin/Repair Instructions
This warranty administration bulletin provides policy information on an updated warranty and policy exchange program for electronic products through GM authorized Electronic Service Centers (ESCs) (U.S. and Canada).
05-03-07-009H
Service Bulletin/Repair Instructions
This warranty administration bulletin provides retail, wholesale and fleet personnel with General Motors recommendations for customer concerns related to wheel alignment.
06-06-01-007I
Service Bulletin/Repair Instructions
This informational bulletin provides information to dealership personnel on identifying Duramax Diesel overpower engine breakdown or non-function due to aftermarket power-up devices vs. non overpower engine non-function of pistons, cylinders, valve train components, and DTC P003A or P111D set.
PI0652B
Service Bulletin/Repair Instructions
This preliminary informational bulletin provides technicians with repair information on removing seized exhaust temperature sensors.
PI1214B
Service Bulletin/Repair Instructions
This preliminary informational bulletin provides service personnel with a guide to determine which SI documents and scan tool parameters to reference when encountering an: Exhaust Fluid Quality Poor message displayed, and a Reductant Fluid Quality Test status that will Pass, Time Out, Fail or Interrupt and other DEF messages that maybe observed.
PI0653C
Service Bulletin/Repair Instructions
This preliminary informational bulletin provides dealership personnel with policies and procedures regarding damaged, disassembled or improperly packaged turbochargers returned to Warranty Part Center.
PIT5451A
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have a vibration at highway speed. Technician will need to replace the wheel for a rolled lip of aluminum in the hub opening.
PIT5468
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about a connectivity concern with Bluetooth after phone software is updated or after any vehicle updates for the radio or Human Machine Interface has taken place. Technician should delete all Bluetooth pairings and then reboot the Bluetooth device and the vehicle. After the vehicle and radio is booted back up repair the Bluetooth device.
PIT5469
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about a radio that after an ignition cycle when restarting the vehicle, the radio display will be on the home screen and not on the audio screen where they left it. Dealer should communicate to the customer that this condition is a normal operating characteristic of their vehicle.
PIP5325
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician to help determine if the vehicle is equipped with factory or aftermarket Compressed Natural Gas, Liquefied Petroleum Gas, or Bi-Fuel Systems. Technician will check for the Vehicle Emission Control Information Label. By using the engine Regular Production Option Code as well as the Vehicle Emission Control Information Label, technician can confirm the vehicle has a factory installed alternative fuel system or who the manufacturer is of the aftermarket fuel system.
PIP5330
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have a coolant loss and/or coolant odor after driving the vehicle. Technician will need to test the cooling system looking for leaks at the outer head bolts. If coolant is found replace the head the concern is present on.
PIT5049B
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician on the steps to help diagnose and repair vehicles with a rattle, squeak, clunk, thump, or bump. If published Service Information diagnostics do not lead to a repair for the concern. Technician should inspect the opposite side shock/strut for the cause of the concern.
PIP5021G
Service Bulletin/Repair Instructions
This Preliminary Information communication advises the technician that the Allison 6 Speed Automatic Transmission Assembly Regular Production Option Code MW7 been placed on restriction through General Motors Product Quality Center. Dealer will need to call General Motors Product Quality Center for further assistance.
PIT5461
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have a random infotainment system resets while driving, screen temporarily goes blank and then returns after approximately 5 seconds, radio volume control inoperative, Heater-Vent-Air Conditioning controls function but will not show changes on the display, seek buttons on the front controls will not function, when using CarPlay the map is intermittently bright at night, front pedestrian icon "Check Box" disappears after changing selection, over-temp Pop-up displayed randomly, displays a quick blue screen when shifting to reverse, infotainment system resets when a device with a large amount of songs is connected, XM not showing Station List, and or Radio shows XM Station ID 0 intermittently. Dealer should communicate to the customer that we apologize for this inconvenience and that General Motors is working on a solution for this concern.
PIP4112Q
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician of a complaint of a sag or hesitation when accelerating. The concern is present when coasting at low speeds of less than 15 miles per hour and then aggressively applying the throttle, or after making a hard stop followed by an aggressive throttle. This is considered normal operation of the vehicle the throttle is delayed and opened slowly up to .7 seconds to help minimize driveline lash and clunking or will have approximately .5 seconds of zero torque to allow the transmission to shift to first gear.
PIP5323
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles with misfires or roughness on cold start up. Technician may find a Diagnostic Trouble Code P0300 stored. Technician will add coolant dye to the system, run engine through warm up, pressurize the cooling system on a cold soak engine and inspect the suspect cylinder with a bore scope for coolant dye evidence. If coolant is found in the cylinder do not replace the cylinder head because that will not repair this concern. Dealer will need to contact General Motors Product Quality Center for engine replacement.
PI0564H
Service Bulletin/Repair Instructions
This preliminary informational bulletin provides frame coating repair information to correct a customer concern of wax coating on frame peeling, metal shows corrosion/rusting (U.S. and Canada Only).
PI1522
Service Bulletin/Repair Instructions
This preliminary informational bulletin provides repair information to correct a customer concern of poor transmission shift performance/quality and/or the malfunction indicator lamp (MIL) is illuminated.
PIP5230B
Service Bulletin/Repair Instructions
This Preliminary Information communication advises the technician before replacing the crankshaft to review the following. Dealer should complete the Service Information diagnostics and the Cost Comparison Worksheet for Assembly Repair vs. Replacement. Technician will use the latest version of 09-06-04-026G to verify the Engine Control Module calibration is not an aftermarket calibration. If the customer prefers to keep the original numbers matching engine please call General Motors Technical Assistance Center for repair direction.
PIP5279A
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that may have Service Engine Soon Malfunction Indicator Lamp. Technician may find Diagnostic Trouble Codes P0089, P127C, P127D, P0192, P0193, P228C, P228D, and P006C. Technician should follow published Service Information diagnostics for the Diagnostic Trouble Codes that are stored. If Service Information does not lead to a repair for the concern, the fuel rail pressure sensor should be replaced.
09-09-40-001C
Service Bulletin/Repair Instructions
This informational bulletin provides information to advise dealers about seat belt buckles not operating and/or seat belt warning light illumination, as well as difficulty latching and unlatching the buckle or the buckle release button sticking.
09-00-89-002L
Service Bulletin/Repair Instructions
This informational bulletin provides information to dealership personnel on properly maintaining vehicles in dealer inventory.
PIC5932A
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about customers that may complain of various concerns when using Bluetooth components. Technician should use the Preliminary Information to gather information from the customer on their Bluetooth device and the concern they are having before calling General Motors Technical Assistance Center.
PIP5213C
Service Bulletin/Repair Instructions
This Preliminary Information communication advises the technician that the LCT1000 6 Speed Allison, 8L90 and 8L45 8 speed automatic transmission as well as the transmission control module is on restriction through General Motors Product Quality Center. Dealer will need to contact General Motors Product Quality Center for further assistance.
09-06-04-026K
Service Bulletin/Repair Instructions
This informational bulletin supplies infomation for identifying non-GM (Aftermarket) engine calibrations for gasoline engines using Tech 2® or GDS 2 (U.S. and Canada).
14-06-04-003A
Service Bulletin/Repair Instructions
This informational bulletin provides technicians with information on identifying non-GM ECM Calibration use and Power-Up hardware detection in Duramax® Diesel Engines using GDS 2.
99-01-39-004G
Service Bulletin/Repair Instructions
This technical bulletin provides repair information for the correction of a customer concern of short duration musty odors emitted from the HVAC system at vehicle start-up in hot, humid conditions.
03-06-03-003E
Service Bulletin/Repair Instructions
This warranty administration bulletin provides policy information on ACDelco® replacement battery warranty procedures.
03-07-29-004J
Service Bulletin/Repair Instructions
This informational bulletin provides technicians with information to assist in identifying operating characteristics of manual transmissions that repair attempts will not change.
03-00-89-006L
Service Bulletin/Repair Instructions
This informational bulletin provides dealership personnel with information on new vehicle Pre-Delivery Inspection (PDI) process and to encourage delivering quality vehicles and generating higher CSi scores.
PIP4648C
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician that replacement transfer case halves will not be threaded. No additional thread tapping will be necessary to assemble the transfer case as the attaching metric bolts are self-tapping. Drive the bolts into the new case and torque them to specification.
01-08-51-003E
Service Bulletin/Repair Instructions
This informational bulletin provides recommendations and product information for application of anti-corrosion materials
05-06-04-022M
Service Bulletin/Repair Instructions
This informational bulletin provides information on TOP TIER Detergent Gasoline and available retail brands.
03-06-03-004N
Service Bulletin/Repair Instructions
This informational bulletin provides information to dealership personnel regarding warranty codes generated by EL-50313 Midtronics GR8 Battery Tester/Charger required for claim processing on labor operations 4041510, 4041520 and 250 mile/400 km labor operation restriction (North America ONLY).
PI1250B
Service Bulletin/Repair Instructions
This preliminary informational bulletin provides information on the introduction of the Advanced Diagnostics - Proactive Alerts available on many models.
PIC6107
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about being unable to receive OnStar ?Over The Air? updates. Technician will need to press the OnStar button and verify they have an active account and that the call connects with data and location.
99-00-89-019M
Service Bulletin/Repair Instructions
This informational bulletin provides dealership personnel with Global Warranty Management (GWM), Warranty Parts Center (WPC), and Parts Return Program information.
09-00-89-002K
Service Bulletin/Repair Instructions
This informational bulletin provides information to dealership personnel on properly maintaining vehicles in dealer inventory.
00-06-01-026F
Service Bulletin/Repair Instructions
This informational bulletin provides information to technicians regarding intake manifold inspection/replacement after severe internal engine damage.
PI0091B
Service Bulletin/Repair Instructions
This preliminary informational bulletin provides repair information to correct a customer concern of Iitermittently key will not rotate in door or ignition lock cylinder.
02-08-42-001H
Service Bulletin/Repair Instructions
This informational bulletin provides information to assist dealership personnel with the identification of vehicle headlamp, tail lamp, license lamp or fog/driving lamp damage that are not considered warrantable.
11-08-49-001O
Service Bulletin/Repair Instructions
This technical bulletin provides repair procedure information to correct a customer concern of Transport Mode On message displayed in Driver Information Center (DIC) and/or battery light is flashing.
15-00-89-004
Service Bulletin/Repair Instructions
This informational bulletin provides technicians with information to help identify the differences between what is considered a fluid leak, and what is considered seepage.
PI1440
Service Bulletin/Repair Instructions
This preliminary informational bulletin provides technicians with diagnostic tips for a customer concern of odor emanating from HVAC system.
09-00-89-016D
Service Bulletin/Repair Instructions
This warranty administration bulletin provides retail and wholesale service personnel with the policies and the warranty claims submission procedures that support Labor Operation 0600014 ? Suspected Tampering or Vehicle Modifications.
12-06-01-008B
Service Bulletin/Repair Instructions
This informational bulletin provides dealership personnel information on unscheduled supplemental services (including flushing services and additives) and proper use of GM simplified maintenance schedules (Canada only).
15-00-89-003
Service Bulletin/Repair Instructions
This informational bulletin provides information on dealer reimbursement procedures for Customer Assistance Center (CAC) Tier 1 and Tier 2 empowerment tools: diagnostic fee, short term rental, and up-front towing (U.S. only).
Reading this report
Complaint counts are reports filed with NHTSA, not failure rates. A common model collects more of them than a rare one that breaks more often.