PIP4902W
Service Bulletin/Repair Instructions
This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
Vehicle report
2017 GMC SIERRA DENALI
Service bulletins
449 bulletinsTechnical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.
PIT5099J
Service Bulletin/Repair Instructions
PI to help diagnose A/C concern
PIT3271Q
Service Bulletin/Repair Instructions
This preliminary information communicates information about how to determine if a wheel and tires size change is available.
PIP4902V
Service Bulletin/Repair Instructions
This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
PIP6104
Service Bulletin/Repair Instructions
This Preliminary information communicates the steps on how to save a GDS2 Session Log and upload to a Technical Assistance Case in CX Connect.
PIP4902U
Service Bulletin/Repair Instructions
This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
PIT5214G
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have had multiple repair attempts that are being performed on customer’s vehicles that exhibit vibration conditions without utilizing the support of General Motors Technical Assistance Center. If valid vibration frequency or Road Force Variation data has been collected and a repair attempt does not correct the customer complaint, contact General Motors Technical Assistance Center for further support. For any vehicles that remains unrepaired after being at the dealer for three days or more and a related bulletin or PI is not found, contact General Motors Technical Assistance Center for further support.
13598
Other
New Vehicle Monitoring Programs Section in IVH
PIP4902T
Service Bulletin/Repair Instructions
This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
PIC5650M
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have an intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble Codes B3055, B3060, B3935, C0750, C0755, C0760, C0765, and/or C0775.
PIT6180A
Service Bulletin/Repair Instructions
This Preliminary information communicates assistance in locating the Rear seat belt comfort guides in the parts catalog.
PIP4902S
Service Bulletin/Repair Instructions
This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
25-NA-156
Service Bulletin/Repair Instructions
This service bulletin provides information on Tire Sidewall Irregularities.
00-06-01-026R
Service Bulletin/Repair Instructions
This service bulletin provides information on replacing the intake manifold when the engine is replaced after severe internal engine damage.
PIT5074R
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about the use of J-35616-64B and Mini 50 terminal test probe, replacement terminals, and terminated leads.
23-NA-153
Service Bulletin/Repair Instructions
The service bulletin advises the tech of a normal transmission shift condition and the delay in throttle response when the throttle plate is opened rapidly and advises the customer that it is normal for the delay.
15-NA-010
Service Bulletin/Repair Instructions
This service bulletin provides information to dealership personnel for new vehicles with less than 1,000 miles that may not pass California smog inspection or smog inspection in other states.
25-NA-100
Service Bulletin/Repair Instructions
This warranty administration bulletin provides policy information on vehicles outside of a California Emissions State who move to and register their vehicle in a California Emission State may be entitled to the 7 year, 70,000-mile Emission Select State Component Limited Warranty.
PI0281L
Service Bulletin/Repair Instructions
This preliminary informational (PI) bulletin provides information to dealership personnel that may be helpful when addressing underbody component corrosion with customers.
07-00-89-037W
Service Bulletin/Repair Instructions
This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance programs.
25-NA-087
Service Bulletin/Repair Instructions
This service bulletin provides information on the proper Reflective High Temperature Heat and/or Insulating Tape to use for certain repairs, such as Wiring Harness Repairs.
13-08-116-001K
Service Bulletin/Repair Instructions
The intent of this service bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for causing multiple customer concerns that do not have other diagnostic methods to identify them.
25-NA-052
Service Bulletin/Repair Instructions
This bulletin advises the technician to flush the cooling system multiple times if oil has been found in the cooling system and replace the parts that may be contaminated due to oil in system.
24-NA-098
Service Bulletin/Repair Instructions
This service bulletin provides information for dealers/technicians on Service Programming System (SPS) Error Codes E4398, E4399, E4401, E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491, E4492, or E6961 and resolution information.
25-NA-065
Service Bulletin/Repair Instructions
This informational bulletin instructs the tech when fuel/fluid is needed to be tested and where it can be sent for analysis.
08-03-10-006I
Service Bulletin/Repair Instructions
This service bulletin provides a procedure on how to clean and resurface aluminum wheel bead seats for vehicles that have the condition of Tire Slowly Goes Flat, Tire Air Loss, Low Tire Pressure Warning Light Illuminated, Aluminum Wheel Bead Seat Corrosion.
15-06-03-001F
Service Bulletin/Repair Instructions
This service bulletin provides information to diagnose batteries that have set for a long period of time and/or cold weather climates and testing those batteries.
17-NA-073
Service Bulletin/Repair Instructions
This warranty administration bulletin provides information regarding the field action courtesy transportation policy.
05-03-07-009L
Service Bulletin/Repair Instructions
This service bulletin provides information on Wheel Alignment Specifications, Requirements and Recommendations for GM Vehicles.
11-00-89-005Y
Service Bulletin/Repair Instructions
This Warranty Administration bulletin provides information on Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy (U.S. Only).
05-08-51-001L
Service Bulletin/Repair Instructions
This informational bulletin provides a procedure on how to remove the paint stain that may present itself under the shipping film.
16-NA-109
Service Bulletin/Repair Instructions
This service bulletin provides a procedure inspecting for excess grease or Sealant on the Exterior of the steering gear due to seeing grease or sealant on certain locations on the gear.
21-NA-138
Service Bulletin/Repair Instructions
This service bulletin provides a repair procedure to correct a customer concern of a Squeak, Grind or Clunking Noise from Rear Leaf Springs.
07-00-89-037V
Service Bulletin/Repair Instructions
This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance programs.
10-08-110-001L
Service Bulletin/Repair Instructions
This service bulletin provides information on proper use of floor mats.
21-NA-043
Service Bulletin/Repair Instructions
This bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles before being sold (prepping) to the customer.
22-NA-074
Service Bulletin/Repair Instructions
This service bulletin provides service information to technicians on guidelines to replace Oil Cooler, Oil Cooler Lines and Oil Tank if the engine was replaced where large amounts of debris has flowed throughout the oiling system.
22-NA-244
Service Bulletin/Repair Instructions
This warranty administration service bulletin provides information about GM Accessories - Dealer-Installed, Repaired or Replaced During Warranty Coverage Period.
01-08-42-001Q
Service Bulletin/Repair Instructions
This service bulletin provides information on Exterior Lamp Condensation and Water Leak Information and Replacement Guidelines.
09-06-04-026Z
Service Bulletin/Repair Instructions
This bulletin provides information on identifying Non-GM Engine Calibrations for Gasoline Engines using the Tech 2 or GDS 2.
20-NA-132
Service Bulletin/Repair Instructions
This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
07-00-89-037U
Service Bulletin/Repair Instructions
This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance programs.
03-06-01-023I
Service Bulletin/Repair Instructions
This service bulletin explains how to measure for oil consumption and possible reasons for loss of oil.
18-NA-263
Service Bulletin/Repair Instructions
This warranty administration bulletin provide policy information for variable diagnostic time allowances on select labor operations (U.S. Only).
PIT5962B
Service Bulletin/Repair Instructions
This Preliminary information communicates a GM part number for reflective high temperature heat or insulating tape when repairing wiring harnesses.
PIT6261
Service Bulletin/Repair Instructions
This Preliminary information communicates to dealers GM is working on a solution for outdated Apps
08-07-30-035I
Service Bulletin/Repair Instructions
This service bulletin provides information on the harmful effects of ethylene glycol in transmission fluid.
19-NA-219
Service Bulletin/Repair Instructions
This diagnostic tip bulletin provides additional information on how to diagnose a possible valve, lifter or camshaft issue.
04-06-01-029K
Service Bulletin/Repair Instructions
This informational bulletin explains Unscheduled Supplemental Services and the importance of GM Simplified Maintenance Schedules.
24-NA-225
Service Bulletin/Repair Instructions
This bulletin provides information on how to look for and test for DEF or water in the fuel system and what the specs should be.
24-NA-040
Service Bulletin/Repair Instructions
This service bulletin provides information on All hazmat parts being returned to the Warranty Parts Center (WPC) must be shipped using Central Transport. Hazardous materials should never be sent by air transportation to the WPC.
10-00-89-009F
Service Bulletin/Repair Instructions
This service bulletin provides information on key code security rules and information on GM keycode look-up applications (U.S).
03-06-01-023H
Service Bulletin/Repair Instructions
This service bulletin explains how to measure for oil consumption and possible reasons for loss of oil.
01-06-01-011Q
Service Bulletin/Repair Instructions
This service bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil consumption.
99-00-89-019Z
Service Bulletin/Repair Instructions
This Warranty Administration bulletin provides information on the Global Warranty Management (GWM) Warranty Parts Center (WPC) Parts Return Program.
07-00-89-037T
Service Bulletin/Repair Instructions
This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance programs.
23-NA-154
Service Bulletin/Repair Instructions
This bulletin provides information on Warranty Administration – Required Operating Procedures - 8 Points (U.S. Only).
04-06-04-051J
Service Bulletin/Repair Instructions
This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent additive.
23-NA-219
Service Bulletin/Repair Instructions
This service bulletin provides information on Concerns or Questions Regarding Installation of Dealer Installed Accessories.
20-NA-138
Service Bulletin/Repair Instructions
This bulletin provides information on Policies Applicable to All U.S. Dealers for Engine and Transmission Assembly Replacement Under Warranty, Policy or Customer Enthusiasm and information on Submission of Warranty Transaction in Global Warranty Management.
08-07-30-026I
Service Bulletin/Repair Instructions
This service bulletin provides information on some vehicles that may rock or move slightly forward or rearward while in Park at start up after cold soak. This condition may be accompanied by a clunk noise. This is a slight movement that is more often seen visually, rather than felt, when viewed from the outside and using the auto-start feature, if equipped.
18-NA-146
Service Bulletin/Repair Instructions
This warranty administration bulletin provides policy information, proper labor operation selection and causal part identification for warranty transactions (U.S. Only).
07-00-89-036K
Service Bulletin/Repair Instructions
This service bulletin provides information on Enhancing Field Product Reports with Digital Pictures.
02-00-89-002X
Service Bulletin/Repair Instructions
This service bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S. and Canada Dealers Only).
PIT3271P
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles. General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.
24-NA-174
Service Bulletin/Repair Instructions
The bulletin provides direction on how to locate the Temporary Service Part (TSP) form in GlobalConnect.
General Communication
Service Campaign
Vehicle Wide Programming (VWP) is a new process to update software on GM Vehicles. It provides the ability via a single selection within Techline Connect to first identify which modules need updating and then proceed to updating affected modules (with some exceptions). The updating of modules is completed in parallel instead of the technician needing to update one module at a time. This allows a more streamlined approach for dealers and customers.
05-03-08-002J
Service Bulletin/Repair Instructions
This service bulletin provides information to dealership personnel on diagnosis and replacement of shock absorber and strut due to fluid leak.
18-NA-073
Service Bulletin/Repair Instructions
This service bulletin provides graphics, information and guidelines for engine component wear to assist service personnel as a guideline to perform necessary engine repairs and prevent unnecessary engine replacement.
23-NA-044
Service Bulletin/Repair Instructions
This service bulletin provides information on AGM batteries that require less frequent charging in storage.
01-00-89-010S
Service Bulletin/Repair Instructions
This service bulletin provides information on a guide to help reduce repeat visits for the same customer concern.
07-06-01-016J
Service Bulletin/Repair Instructions
This service bulletin provides information on Internal Engine Noise or Damage After Oil Filter Replacement.
23-NA-141
Service Bulletin/Repair Instructions
This informational bulletin advises the technician that the engine and related parts will be debited if found that the tech did not properly prepare the engine block from dirt and debris in bolt holes or if found that the block was damaged by the tech.
00-06-01-012N
Service Bulletin/Repair Instructions
This service bulletin advises about the possible issues that may occur when using a scotch brite pad or highly abrasive disk on gasket sealing surfaces or reused parts.
05-06-04-022V
Service Bulletin/Repair Instructions
This bulletin provides information on the TOP TIER Detergent Gasoline Licensed Brands and the TOP TIER Diesel Fuel Licensed Brands that are recommended for use in all GM vehicles and the TOP TIER FUELS website URL.
16-NA-222
Service Bulletin/Repair Instructions
This bulletin provides information on Engine Concerns that could result from lack of scheduled maintenance, improper service or aftermarket calibrations.
09-06-04-026Y
Service Bulletin/Repair Instructions
This bulletin provides information on identifying Non-GM Engine Calibrations for Gasoline Engines using the Tech 2 or GDS 2.
01-06-01-011P
Service Bulletin/Repair Instructions
This service bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil consumption.
18-NA-306
Service Bulletin/Repair Instructions
This Warranty Administration service bulletin provides information for dealers/Service advisors on when and how to submit a Pre-Repair Authorization (PRA).
PI0754G
Service Bulletin/Repair Instructions
This PI provides information on Rear and Side Tempered Glass Spots (Quench Marks) and that they are a normal characteristic.
16-NA-158
Service Bulletin/Repair Instructions
This service bulletin describes the U.S. Dealer Special Tool Loan Program process.
12-01-37-001G
Service Bulletin/Repair Instructions
This service bulletin provides information to dealership personnel on a new refrigerant (R1234yf) for A/C service.
24-NA-141
Service Bulletin/Repair Instructions
GM is receiving damaged (cracked or broken) transmission cores returned to the reman facilities. The damage is being caused either in the removal process by the technician, or inadequate packaging or shipping. This bulletin advises the dealers to be more careful not to damage the transmissions during removal and to package the core properly for return.
00-03-10-002M
Service Bulletin/Repair Instructions
This service bulletin provides information on Chemical Staining, Pitting, Corrosion and/or Spotted Appearance of Chromed Aluminum Wheels.
17-NA-157
Service Bulletin/Repair Instructions
This service bulletin explains the difference in oil filters for gas engines with new oil pump control systems and the possibilities of what may happen using the incorrect filter.
99-04-20-002O
Service Bulletin/Repair Instructions
This service bulletin provides information on Driveline Clunk Noise and what is acceptable and what is considered normal operation.
04-06-04-051I
Service Bulletin/Repair Instructions
This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent additive.
16-NA-383
Service Bulletin/Repair Instructions
This service bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels should be used to reduce carbon build-up.
22-NA-070
Service Bulletin/Repair Instructions
This service bulletin provides information for replacement parts traceability (RPT) process to aid in tracking part replacements.
18-NA-099
Service Bulletin/Repair Instructions
This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product Allegation Resolution (PAR) claim.
22-NA-018
Service Bulletin/Repair Instructions
This service bulletin provides information for the Global Warranty Management (GWM) Warranty Parts Center (WPC) Part Photo Return Process (U.S. Dealers Only).
18-NA-125
Service Bulletin/Repair Instructions
This service bulletin provides information for engine oil life monitor operation calculation.
21-NA-068
Service Bulletin/Repair Instructions
This warranty administration bulletin provides policy information requirements applicable to key fob replacement under the New Vehicle Limited Warranty or under a Replacement Parts Warranty on 2017-2022 and newer model year vehicles with RPO ATH and AVJ.
20-NA-016
Service Bulletin/Repair Instructions
This Warranty Administration bulletin provides information on customer vehicles concern results in a manufacturer repurchase from the customer, GM depends on the dealership to host and administer the repurchase closing and intake of the returning vehicle.
08-07-30-035H
Service Bulletin/Repair Instructions
This bulletin provides information on the harmful effects of water or ethylene glycol in transmission fluid.
16-NA-119
Service Bulletin/Repair Instructions
This warranty administration bulletin provides policy information to cover GMs policy on performing GM covered vehicle services and maintenance on vehicles originating/sold in Canada.
09-00-89-008G
Service Bulletin/Repair Instructions
This Warranty Administration bulletin provides retail and wholesale service personnel with the policies/procedures and the warranty transaction submission procedures that support the Personal Property Damage process.
18-NA-067
Service Bulletin/Repair Instructions
This service bulletin provides information for cleaning brake dust off of aluminum or chrome wheels.
22-NA-106
Service Bulletin/Repair Instructions
This service bulletin provides information on GM Canada New Vehicle Tire Warranty Program for Original Equipment (OE) Tires and PDI installed Limited Production Option (LPO) Tires.
06-00-89-029V
Service Bulletin/Repair Instructions
This service bulletin includes information on Interior Cleaning - Instrument Panel (IP), Hard or Plastic Surfaces, Seats, Carpet, Leather, Vinyl, Fabric Cleaner, Stain Remover, Restorer - Product Availability.
10-08-110-001K
Service Bulletin/Repair Instructions
This service bulletin provides information on proper use of floor mats.
13-08-116-001J
Service Bulletin/Repair Instructions
The intent of this service bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for causing multiple customer concerns that do not have other diagnostic methods to identify them.
15-00-89-004G
Service Bulletin/Repair Instructions
This service bulletin provides technicians with information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage.
23-NA-125
Service Bulletin/Repair Instructions
This service bulletin provides information for dealers/technicians on Over The Air (OTA) and In Market Enhancement (IME) FAQs.
00-03-10-006P
Service Bulletin/Repair Instructions
This service bulletin provides information for dealers/technicians on Tire Radial Force Variation (RFV).
17-NA-052
Service Bulletin/Repair Instructions
This bulletin updates the position of General Motors on refinishing aluminum wheels. GM has determined that wheel refinishing under warranty will no longer be performed.
10-08-45-001H
Service Bulletin/Repair Instructions
This bulletin provides information for electrical ground repairs using new General Motors replacement fasteners with conductive finish.
23-NA-103
Service Bulletin/Repair Instructions
This service bulletin provides information on submitting quality Photos of Various Vehicle Concerns to the GM Technical Assistance Center (TAC).
07-00-89-037S
Service Bulletin/Repair Instructions
This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance programs.
11-00-89-005X
Service Bulletin/Repair Instructions
This Warranty Administration bulletin provides information on Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy (U.S. Only).
19-NA-044
Service Bulletin/Repair Instructions
This service bulletin provides information on the cold start control system in DI engines to reduce cold start emissions and improve fuel economy.
16-NA-338
Service Bulletin/Repair Instructions
This Warranty Admin service bulletin provides guidelines for Dealers Not Required and for Dealers Required to Contact the PQC for engine or transmission assembly replacement and explains the PQC process, GWM Transaction submission, vehicle service record retention and proper handling of assembly returns for Canadian Dealers only.
PI0281K
Service Bulletin/Repair Instructions
This preliminary informational (PI) bulletin provides information to dealership personnel which may be helpful when addressing underbody component corrosion with customers.
02-08-42-001J
Service Bulletin/Repair Instructions
This informational bulletin provides information for dealers/technicians on Headlamp, Tail Lamp, License Lamp or Fog/Driving Lamp Damage.
PI1394B
Service Bulletin/Repair Instructions
This PI bulletin advises the technician on the proper way to install the pistons in an engine.
PI0592I
Service Bulletin/Repair Instructions
This preliminary information (PI) provides information om Service Programming System (SPS) Error Codes (E4398, E4399, E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491 or E6961).
PIT5962A
Service Bulletin/Repair Instructions
This Preliminary information communicates a GM part number for reflective high temperature heat or insulating tape when repairing wiring harnesses.
03-00-91-001I
Service Bulletin/Repair Instructions
This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure when diagnosing vibration concerns.
20-NA-159
Service Bulletin/Repair Instructions
This Warranty Administration bulletin is for information on General Motors New Vehicle Tire Warranty Program (U.S. Dealers Only).
05-00-89-029F
Service Bulletin/Repair Instructions
This service bulletin provides information on General Motors Dealership Critical Equipment Requirements and Recommendations.
01-06-01-011O
Service Bulletin/Repair Instructions
This service bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil consumption.
17-NA-170
Service Bulletin/Repair Instructions
This service bulletin provides information about the Hunter wheel Road Force balancers that should be utilized for all repairs requiring balance and Road Force measurement.
99-00-89-019Y
Service Bulletin/Repair Instructions
This Warranty Administration bulletin provides information on the Global Warranty Management (GWM) Warranty Parts Center (WPC) Parts Return Program.
02-00-89-002W
Service Bulletin/Repair Instructions
This service bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S. and Canada Dealers Only).
10-00-89-006J
Service Bulletin/Repair Instructions
This service bulletin provides information for dealers on how to submit a product information report (PIR) (Canada Only).
07-08-49-020R
Service Bulletin/Repair Instructions
This informational bulletin provides information for the IPC odometer programming method quick reference guide.
PIP4112T
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician of a complaint of a sag or hesitation when accelerating. The concern is present when coasting at low speeds of less than 15 miles per hour and then aggressively applying the throttle, or after making a hard stop followed by an aggressive throttle. This concern may also be present while cruising at highway speeds and then an aggressive increase in throttle. This is considered normal operation of the vehicle the throttle is delayed and opened slowly up to .7 seconds to help minimize driveline lash and clunking or will have approximately .5 seconds of zero torque to allow the transmission to shift to downshift.
23-NA-144
Service Bulletin/Repair Instructions
This technical bulletin provides information and a solution to a condition of Brake Pedal Moves or Self Applies at Full Turns.
09-00-89-016H
Service Bulletin/Repair Instructions
This Warranty Administration bulletin provides information on the proper use of the labor operation 0600014.
15-00-89-004F
Service Bulletin/Repair Instructions
This service bulletin provides technicians with updated information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage.
01-00-89-010R
Service Bulletin/Repair Instructions
This service bulletin provides information on a guide to help reduce repeat visits for the same customer concern.
04-06-04-051H
Service Bulletin/Repair Instructions
This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent additive.
09-06-04-026X
Service Bulletin/Repair Instructions
This bulletin provides information on identifying Non-GM Engine Calibrations for Gasoline Engines using the Tech 2 or GDS 2.
17-NA-066
Service Bulletin/Repair Instructions
This service bulletin provides information for automatic transmission Oil Cooler Flush and flow test.
21-NA-026
Service Bulletin/Repair Instructions
This service bulletin provides information for dealers/technicians on accessory all-weather floor liners and flat mats warped or misshapen.
99-09-40-005I
Service Bulletin/Repair Instructions
This service bulletin provides information on availability for a seat belt extender.
01-06-01-011N
Service Bulletin/Repair Instructions
This service bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil consumption.
99-08-51-001F
Service Bulletin/Repair Instructions
This service bulletin provides information on Paintless Dent Repair Process.
13-08-116-001I
Service Bulletin/Repair Instructions
The intent of this service bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for causing multiple customer concerns that do not have other diagnostic methods to identify them.
04-07-30-013E
Service Bulletin/Repair Instructions
This service bulletin provides information to dealership personnel on automatic transmission shift and engine driveability concerns and/or MIL ON due to aftermarket oil bath air filter use.
02-00-89-002V
Service Bulletin/Repair Instructions
This service bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S. Dealers Only).
08-07-30-026H
Service Bulletin/Repair Instructions
This service bulletin provides information on some vehicles that may rock or move slightly forward or rearward while in Park at start up after cold soak. This condition may be accompanied by a clunk noise. This is a slight movement that is more often seen visually, rather than felt, when viewed from the outside and using the auto-start feature, if equipped.
12-03-10-001E
Service Bulletin/Repair Instructions
This service bulletin provides information for dealers/technicians on Vibration Shortly After Tires are Mounted/Preventing Vibration from Wheel Slip (Tire Sliding on Wheel).
01-08-42-001P
Service Bulletin/Repair Instructions
This service bulletin provides information on Exterior Lamp Condensation and Water Leak Information and Replacement Guidelines.
11-00-89-005W
Service Bulletin/Repair Instructions
This Warranty Administration bulletin provides information on Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy (U.S. Only).
12-03-10-001D
Service Bulletin/Repair Instructions
This service bulletin provides information for dealers/technicians on Vibration Shortly After Tires are Mounted/Preventing Vibration from Wheel Slip (Tire Sliding on Wheel).
04-00-89-015Z
Service Bulletin/Repair Instructions
This bulletin provides information on Warranty Administration â Required Operating Procedures - 8 Points (U.S. Only).
08-07-30-035G
Service Bulletin/Repair Instructions
This bulletin provides information on the harmful effects of water or ethylene glycol in transmission fluid.
10-08-110-001J
Service Bulletin/Repair Instructions
This service bulletin provides information on proper use of floor mats.
11-00-89-005V
Service Bulletin/Repair Instructions
This Warranty Administration bulletin provides information on Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy (U.S. Only).
PI0281J
Service Bulletin/Repair Instructions
This preliminary informational (PI) bulletin provides information to dealership personnel which may be helpful when addressing underbody component corrosion with customers.
00-06-01-012M
Service Bulletin/Repair Instructions
This service bulletin advises about the possible issues that may occur when using a scotch brite pad or highly abrasive disk on gasket sealing surfaces or reused parts.
00-06-01-026Q
Service Bulletin/Repair Instructions
This service bulletin provides information on replacing the intake manifold when the engine is replaced after severe internal engine damage.
22-NA-009
Service Bulletin/Repair Instructions
This service bulletin provides service information on new torque specification and installation procedure for ACDelco Spin-On Oil Filters.
07-06-01-016I
Service Bulletin/Repair Instructions
This service bulletin provides information on Internal Engine Noise or Damage After Oil Filter Replacement.
17-NA-331
Service Bulletin/Repair Instructions
This service bulletin provides information to the customer about the rear camera guidelines not being present at times due to the VBM taking over the rear camera option.
16-NA-130
Service Bulletin/Repair Instructions
This service bulletin provides information for after installation of a replacement upper valve body, the transmission may have no Reverse and no 2nd gear.
15-NA-017
Service Bulletin/Repair Instructions
This Warranty Administration bulletin provides policy information on Causal Part requirements for transactions submitted to GM for payment.
PI0754F
Service Bulletin/Repair Instructions
This PI provides information on Rear and Side Tempered Glass Spots (Quench Marks) and that they are a normal characteristic.
99-04-20-002N
Service Bulletin/Repair Instructions
This service bulletin provides information on Driveline Clunk Noise and what is acceptable and what is considered normal operation.
01-08-42-001O
Service Bulletin/Repair Instructions
This service bulletin provides information for dealers/technicians on Exterior Lamp Condensation and Water Leaks and Replacement Guidelines.
00-00-90-002M
Service Bulletin/Repair Instructions
This service bulletin provides information for accurate tire pressures that ensure the safe handling and appropriate ride characteristics of GM cars and trucks.
07-03-16-004E
Service Bulletin/Repair Instructions
This service bulletin provides information for tire pressure monitoring (TPM) system concerns.
02-00-89-002U
Service Bulletin/Repair Instructions
This service bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S. Dealers Only).
23-NA-001
Service Bulletin/Repair Instructions
This service bulletin provides information for dealers/technicians on OnStar Module 2G Sunset Information.
22-NA-257
Service Bulletin/Repair Instructions
This service bulletin provides information on Dealer Installed LPO Wheel Installation and Return Process.
09-00-89-008F
Service Bulletin/Repair Instructions
This Warranty Administration bulletin provides retail and wholesale service personnel with the policies/procedures and the warranty transaction submission procedures that support the Personal Property Damage process.
21-NA-124
Service Bulletin/Repair Instructions
This service bulletin provides diagnostic tips/steps on testing for possible EVAP leaks in the system to correct a customer concern of an MIL Illuminated with DTCs P0442 and/or P0455 Set.
PIT3271N
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles. General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.
22-NA-205
Service Bulletin/Repair Instructions
This service bulletin provides information on Module Harvesting.
10-00-89-006I
Service Bulletin/Repair Instructions
This service bulletin provides information for dealers on how to submit a product information report (PIR) (Canada Only).
99-00-89-019X
Service Bulletin/Repair Instructions
This Warranty Administration bulletin provides information on the Global Warranty Management (GWM) Warranty Parts Center (WPC) Parts Return Program.
22-NA-195
Service Bulletin/Repair Instructions
This service bulletin provides information on Handling Requests for Modifications to Permanently Import/Export Vehicles Between the U.S. and Canada.
03-06-04-017R
Service Bulletin/Repair Instructions
This service bulletin provides information on availability of Diesel Fuel additives.
PI0592G
Service Bulletin/Repair Instructions
This preliminary information (PI) provides information om Service Programming System (SPS) Error Codes (E4398, E4399, E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491 or E6961).
PIP5429A
Service Bulletin/Repair Instructions
This Preliminary Information communication advises the technician that the customer may experience a 2-3 slip or flare after the vehicle has been sitting for a period of time. Technician can update the Transmission Control Module if working on a model year 2007. On all other model years dealer should communicate to the customer this condition is a normal operating characteristic of their vehicle.
05-06-04-022T
Service Bulletin/Repair Instructions
This bulletin provides information on the TOP TIER Detergent Gasoline Licensed Brands and the TOP TIER Diesel Fuel Licensed Brands that are recommended for use in all GM vehicles and the TOP TIER FUELS website URL.
06-00-89-031H
Service Bulletin/Repair Instructions
This service bulletin provides information on OEM and Remanufactured Engine and Automatic Transmission/Transaxle Identification.
07-06-01-016H
Service Bulletin/Repair Instructions
This service bulletin provides information on Internal Engine Noise or Damage After Oil Filter Replacement.
13-08-116-001H
Service Bulletin/Repair Instructions
The intent of this service bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for causing multiple customer concerns that do not have other diagnostic methods to identify them.
15-00-89-004E
Service Bulletin/Repair Instructions
This service bulletin provides technicians with updated information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage.
01-00-89-010Q
Service Bulletin/Repair Instructions
This service bulletin provides information on a guide to help reduce repeat visits for the same customer concern.
05-00-89-072F
Service Bulletin/Repair Instructions
This service bulletin provides the technician with additional information on fuels, fuel additives and fuel management.
09-06-04-026W
Service Bulletin/Repair Instructions
This bulletin provides information on identifying Non-GM Engine Calibrations for Gasoline Engines using the Tech 2 or GDS 2.
00-06-01-012L
Service Bulletin/Repair Instructions
This service bulletin advises about the possible issues that may occur when using a scotch brite pad or highly abrasive disk on gasket sealing surfaces or reused parts.
01-06-01-011M
Service Bulletin/Repair Instructions
This service bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil consumption.
03-06-04-017Q
Service Bulletin/Repair Instructions
This service bulletin provides information on availability of Diesel Fuel additives.
04-06-04-051G
Service Bulletin/Repair Instructions
This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent additive.
10-06-05-002K
Service Bulletin/Repair Instructions
This informational bulletin provides information on Clean Exhaust Filter See Owners Manual Now or Cleaning Exhaust Filter Keep Driving Until Message is Cleared messages Displayed on DIC, DTC P2463 May Be Set.
00-06-01-026P
Service Bulletin/Repair Instructions
This service bulletin provides information on replacing the intake manifold when the engine is replaced after severe internal engine damage.
11-00-89-005U
Service Bulletin/Repair Instructions
This Warranty Administration bulletin provides information on Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy (U.S. Only).
05-00-89-029E
Service Bulletin/Repair Instructions
This service bulletin provides information on General Motors Dealership Critical Equipment Requirements and Recommendations.
22-NA-181
Service Bulletin/Repair Instructions
This diagnostic tip advises the tech not to separate the flexplate from the torque convertor or damage my occur if the engine is started while diagnosing for noise from the engine or transmission.
03-06-01-023F
Service Bulletin/Repair Instructions
This service bulletin explains how to measure for oil consumption and possible reasons for loss of oil.
11-00-89-005T
Service Bulletin/Repair Instructions
This Warranty Administration bulletin provides information on Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy (U.S. Only).
20-NA-065
Service Bulletin/Repair Instructions
This bulletin provides information on tools available to find an intake vacuum leak or exhaust leak to correct a condition of MIL Illuminated with Multiple Fuel Trim and/or Oxygen Sensor Codes Set.
04-00-89-015X
Service Bulletin/Repair Instructions
This bulletin provides information on Warranty Administration â Required Operating Procedures - 8 Points (U.S. Only).
PIP5212D
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have run hot and or has a tick noise. Technician should inspect the head gaskets to ensure are not installed backwards. Technician should replace the head gasket if they are found installed backwards.
22-NA-135
Service Bulletin/Repair Instructions
This warranty admin bulletin covers information on Essential Tools that include Consumable Parts.
12-01-37-001F
Service Bulletin/Repair Instructions
This service bulletin provides information to dealership personnel on a new refrigerant (R1234yf) for A/C service.
12-00-89-003B
Service Bulletin/Repair Instructions
This service bulletin provides policy information on warranty administration guidelines for multiple repairs with independent causes (GM Canada Dealers Only).
03-06-01-023E
Service Bulletin/Repair Instructions
This information bulletin explains how to measure for oil consumption and possible reasons for loss of oil.
22-NA-080
Service Bulletin/Repair Instructions
This technical bulletin provides a procedure to replace the camshaft actuator magnet to correct customer concerns of engine related shudder.
01-00-89-010P
Service Bulletin/Repair Instructions
This informational bulletin provides information on a guide to help reduce repeat visits for the same customer concern.
PI0281I
Service Bulletin/Repair Instructions
This preliminary informational (PI) bulletin provides information to dealership personnel which may be helpful when addressing underbody component corrosion with customers.
01-00-89-010O
Service Bulletin/Repair Instructions
This informational bulletin provides information on a guide to help reduce repeat visits for the same customer concern.
15-06-01-002L
Service Bulletin/Repair Instructions
This service bulletin provides a procedure to repair the valve lifter oil manifold and/or lifters to correct the customers concern of engine misfire, ticking noise and/or MIL Illuminated.
12-08-51-002N
Service Bulletin/Repair Instructions
This informational bulletin provides technicians and dealership personnel with spray-in bed liner general information and repair procedures.
PIT3271M
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles. General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.
20-NA-207
Service Bulletin/Repair Instructions
This service bulletin informs the technician to inspect for a possible electrical concern at the ECM X2 electrical connector to correct a customer concern of Malfunction Indicator Lamp (MIL) Illuminated - DTC P0333 Set.
090604026V
Service Bulletin/Repair Instructions
Information.
080089014G
Service Bulletin/Repair Instructions
This service bulletin provides information for dealers/technicians on Use of Dealer Case Management (DCM) and Being Prepared for Contacting U.S. Technical Assistance (TAC).
22NA018
Service Bulletin/Repair Instructions
This service bulletin provides information for the Global Warranty Management (GWM) Warranty Parts Center (WPC) Part Photo Return Process (U.S. Dealers Only).
990089019W
Service Bulletin/Repair Instructions
This Warranty Administration bulletin provides information on Global Warranty Management (GWM) Warranty Parts Center (WPC) Parts Return Program Information.
070601016G
Service Bulletin/Repair Instructions
This informational bulletin provides information on Internal Engine Noise or Damage After Oil Filter Replacement.
150089004D
Service Bulletin/Repair Instructions
This service bulletin provides technicians with updated information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage.
18NA067
Service Bulletin/Repair Instructions
This service bulletin provides information for cleaning brake dust off of aluminum or chrome wheels.
PI0653F
Service Bulletin/Repair Instructions
This preliminary informational bulletin provides information on Damaged, Disassembled or Improperly Packaged Turbochargers Returned to Warranty Part Center.
16NA361
Service Bulletin/Repair Instructions
This service bulletin provides service /diagnostic information to aid with a Transmission Harsh 1-2 Shift Upon First Start Up/Shift of the Day Under Light Throttle.
18NA235
Service Bulletin/Repair Instructions
This information bulletin advised the tech of possible use of low fuel quality and the possible ramifications in performance in regards to the customers concerns.
22NA013
Service Bulletin/Repair Instructions
This technical bulletin provides a procedure for the technician to check and tighten the CAC plumbing if found loose.
18NA103
Service Bulletin/Repair Instructions
This service bulletin provides service information for customer concerns of an in-tank fuel pump whining noise, engine hard to start and/or stalls and Malfunction Indicator Lamp (MIL) is illuminated that may be caused by gelling of fuel in cold temperatures.
18NA073
Service Bulletin/Repair Instructions
This service bulletin provides graphics, information and guidelines for engine component wear to assist service personnel as a guideline to perform necessary engine repairs and prevent unnecessary engine replacement.
20NA110
Service Bulletin/Repair Instructions
This service bulletin provides service information for a DEF pump that is unable to build pressure after replacement.
18NA011
Service Bulletin/Repair Instructions
Informational bulletin explaining how a plow may cause overheating and engine damage when traveling over 45 mph.
18NA098
Service Bulletin/Repair Instructions
This informational bulletin provides information for the technicians on where to look on the Duramax engine for coolant leaks.
22NA009
Service Bulletin/Repair Instructions
This service bulletin provides service information on new torque specification and installation procedure for ACDelco Spin-On Oil Filters.
070316004D
Service Bulletin/Repair Instructions
This service bulletin provides information for tire pressure monitoring (TPM) system concerns.
16NA380
Service Bulletin/Repair Instructions
This service bulletin provides a diagnostic aid procedure on how to perform a quick test to check if the DPF is the cause of excessive soot from the tailpipe.
18NA361
Service Bulletin/Repair Instructions
This technical bulletin provides a procedure to flush the cooler lines to validate if there is excessive debris in the fuel system caused by a failed part.
19NA237
Service Bulletin/Repair Instructions
This informational bulletin explains how to identify possible DEF contamination.
21NA113
Service Bulletin/Repair Instructions
This technical bulletin provides a procedure to perform a learn procedure for the turbo actuator.
030604017P
Service Bulletin/Repair Instructions
This service bulletin provides information on availability of Diesel Fuel additives.
18NA150
Service Bulletin/Repair Instructions
This informational bulletin provides information on 6.6L Duramax Possible Oil Leak Path Information.
16NA222
Service Bulletin/Repair Instructions
This bulletin provides information on Engine Concerns that could result from lack of scheduled maintenance, improper service or aftermarket calibrations.
16NA244
Service Bulletin/Repair Instructions
This informational bulletin provides information on Diesel Exhaust Fluid (DEF) and the proper use of the DEF system.
16NA372
Service Bulletin/Repair Instructions
This bulletin provides information on common diesel engine tick noises and how they are considered part of normal operation and no parts should be replaced for these normal operating conditions.
17NA374
Service Bulletin/Repair Instructions
This informational bulletin advises the technician of how the Soot information has changed from grams to percentage.
100605002J
Service Bulletin/Repair Instructions
This informational bulletin provides information on Clean Exhaust Filter See Owners Manual Now or Cleaning Exhaust Filter Keep Driving Until Message is Cleared messages Displayed on DIC, DTC P2463 May Be Set.
000090002L
Service Bulletin/Repair Instructions
This service bulletin provides information for accurate tire pressures that ensure the safe handling and appropriate ride characteristics of GM cars and trucks.
050604022S
Service Bulletin/Repair Instructions
This bulletin provides information on the TOP TIER Detergent Gasoline Licensed Brands and the TOP TIER Diesel Fuel Licensed Brands that are recommended for use in all GM vehicles and the TOP TIER FUELS website URL.
1308116001G
Service Bulletin/Repair Instructions
The intent of this technical bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for causing multiple customer concerns that do not have other diagnostic methods to identify them.
PIP5628E
Service Bulletin/Repair Instructions
This Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D
20NA166
Service Bulletin/Repair Instructions
This informational bulletin advises the technician of possible coolant entering the areas of the engine, either through failed parts or defects in the castings, that may be the cause of the concerns related to the MIL or the engine running rough.
20NA197
Service Bulletin/Repair Instructions
This technical bulletin provides a procedure to inspect and repair the fuel pressure sensor if found the cause of the customers concern.
19NA153
Service Bulletin/Repair Instructions
This technical bulletin provides a procedure to replace the torque converter and inspect the front pump and the TEHCM for metal.
030310007K
Service Bulletin/Repair Instructions
This service bulletin provides information for dealers/technicians on Tire/Wheel Characteristics (Vibration, Balance, Shake, Flat Spotting) of GM Original Equipment Tires.
19NA104
Service Bulletin/Repair Instructions
This service bulletin provides information for dealers/technicians and customers on steam/vapor coming from the front grille or radiator area.
030091001H
Service Bulletin/Repair Instructions
This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure, when diagnosing vibration concerns.
070842006Q
Service Bulletin/Repair Instructions
This service bulletin provides technicians with information on available BCM calibrations to restore bulb outage detection on vehicles produced by a second stage manufacturer (Upfitter), and/or turn signals flash fast after factory box removed.
20NA132
Service Bulletin/Repair Instructions
This warranty administration bulletin provides policy information on the requirements for battery testing and warranty replacements.
17NA345
Service Bulletin/Repair Instructions
This technical bulletin provides a procedure to reprogram the power steering control module to correct a condition of Loss of Steering Assist due to a software abnormality.
PIC5650J
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have an intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble Codes B3055, B3060, and/or B3935. Technician should not replace any parts for this concern. If unable to duplicate the concern ask if the customer uses any Radio Frequency Identification Devices when the concern is present. Dealer should also direct their customers to the appropriate section in the Owner manuals that references that the device complies.
PIP5813
Service Bulletin/Repair Instructions
This Preliminary information communicates A vehicle may have a need for Camshaft replacement or have misfires on non AFM cylinders after the camshaft was replaced. The camshaft may have been boxed incorrectly
21NA152
Service Bulletin/Repair Instructions
This service bulletin provides information for dealers/technicians on glass ultraviolet (UV) Ray protection and tint percentage.
010842001N
Service Bulletin/Repair Instructions
This service bulletin provides information for dealers/technicians on Exterior Lamp Condensation and Water Leaks and Replacement Guidelines.
PIT4261G
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles with tire sidewall irregularities. This is a visual condition that will not affect durability, reliability or performance of the tires. Dealer should communicate to the customer that slight sidewall indentations are a common characteristic of radial tire construction.
990420002L
Service Bulletin/Repair Instructions
This service bulletin provides information on Driveline Clunk Noise and what is acceptable and what is considered normal operation.
080730035E
Service Bulletin/Repair Instructions
This bulletin provides information on the harmful effects of water or ethylene glycol in transmission fluid.
110089002E
Service Bulletin/Repair Instructions
This service bulletin provides information on GM Accessories ? Dealer-Installed, Repaired or Replaced During Warranty Coverage Period.
070089037Q
Service Bulletin/Repair Instructions
This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance programs.
PIP5621B
Service Bulletin/Repair Instructions
This Preliminary information communicates to the dealer technician that TAC recommends the utilization of the GDS2 software to aid in diagnosing automatic transmission concerns. TAC is requesting the GDS2 session logs be sent in before the dealer contacts TAC.
120851002M
Service Bulletin/Repair Instructions
This informational bulletin provides technicians and dealership personnel with spray-in bed liner general information and repair procedures.
21NA124
Service Bulletin/Repair Instructions
This service bulletin provides diagnostic tips/steps on testing for possible EVAP leaks in the system to correct a customer concern of an MIL Illuminated with DTCs P0442 and/or P0455 Set.
18NA306
Service Bulletin/Repair Instructions
This Warranty Administration bulletin provides information for dealers/Service advisors on when and how to submit a Pre-Repair Authorization (PRA).
070089037P
Service Bulletin/Repair Instructions
This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance programs.
100089006H
Service Bulletin/Repair Instructions
This service bulletin provides information for dealers on how to submit a product information report (PIR) (Canada Only).
PIP5358A
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have an unusual noise and is difficult to identify, isolate or pinpoint. Technician should get record a sound clip or take a video of the noise for assessment by engineering. Technician will need to call General Motors Technical Assistance Center for further assistance.
120851002L
Service Bulletin/Repair Instructions
This informational bulletin provides technicians and dealership personnel with spray-in bed liner general information and repair procedures.
PIT5214E
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have had multiple repair attempts that are being performed on customer?s vehicles that exhibit vibration conditions without utilizing the support of General Motors Technical Assistance Center. If valid vibration frequency or Road Force Variation data has been collected and a repair attempt does not correct the customer complaint, contact General Motors Technical Assistance Center for further support. For any vehicles that remains unrepaired after being at the dealer for three days or more and a related bulletin or PI is not found, contact General Motors Technical Assistance Center for further support.
20NA159
Service Bulletin/Repair Instructions
This Warranty Administration bulletin is for information on General Motors New Vehicle Tire Warranty Program (U.S. Dealers Only).
19NA044
Service Bulletin/Repair Instructions
This service bulletin provides information on the cold start control system in DI engines to reduce cold start emissions and improve fuel economy.
21NA109
Service Bulletin/Repair Instructions
This service bulletin provides diagnostic information for a customer concern of engine vibration.
16NA338
Service Bulletin/Repair Instructions
This Warranty Admin service bulletin provides guidelines for Dealers Not Required and for Dealers Required to Contact the PQC for engine or transmission assembly replacement and explains the PQC process, GWM Transaction submission, vehicle service record retention and proper handling of assembly returns for Canadian Dealers only.
21NA097
Service Bulletin/Repair Instructions
This technical bulletin provides a procedure to install a pice of foam between the heater core pipes to correct the customers concern.
070842006P
Service Bulletin/Repair Instructions
This service bulletin provides technicians with information on available BCM calibrations to restore bulb outage detection on vehicles produced by a second stage manufacturer (Upfitter), and/or turn signals flash fast after factory box removed.
21NA103
Service Bulletin/Repair Instructions
This service bulletin provides information regarding Witness Marks from Panel Adjustments Made During Manufacturing and that it is considered a normal condition.
000601026N
Service Bulletin/Repair Instructions
This service bulletin provides information on replacing the intake manifold when the engine is replaced after severe internal engine damage.
21NA068
Service Bulletin/Repair Instructions
This warranty administration bulletin provides policy information requirements applicable to key fob replacement under the New Vehicle Limited Warranty or under a Replacement Parts Warranty on 2017-2022 and newer model year vehicles with RPO ATH and AVJ (U.S. Only).
17-NA-335
Service Bulletin/Repair Instructions
Malfunction Indicator Lamp Illuminated (MIL) - DTC P2635 and/or P018B Set In High Ambient Temperatures With Hesitation, Surging and Stalling Condition Some customers may comment that the Malfunction Indicator Light (MIL) is illuminated. Some customers may also comment on one or more of the following symptoms: Hesitation Surging Stalling Note: In ambient temperatures 100 F (37.7 C) degrees or higher, DTCs P2635 and/or P018B may set. The Technician may find one or more of the following DTCs set: P2635 P018B Cause This condition may be caused by a vapor buildup in fuel feed line. Correction If the conditions stated above are met, replace the fuel pump module with an updated version
PIP5640A
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician to not remove the torque converter bolts and start the engine as this may cause damage to the torque converter of the crankshaft on vehicles equipped with an automatic transmission.
050308002I
Service Bulletin/Repair Instructions
This service bulletin provides information to dealership personnel on diagnosis and replacement of shock absorber and strut due to fluid leak.
20NA038
Service Bulletin/Repair Instructions
This informational bulletin explains the difference in AFM and DFM engines and what is and is not activated during this occurrence.
17NA204
Service Bulletin/Repair Instructions
This technical bulletin provides a procedure to replace the fuel tank and internal parts if found expanding and contacting the drive shaft.
18NA146
Service Bulletin/Repair Instructions
This warranty administration bulletin provides policy information, proper labor operation selection and causal part identification for warranty transactions (U.S. Only).
020089002T
Service Bulletin/Repair Instructions
This service bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S. Dealers Only).
070089036J
Service Bulletin/Repair Instructions
This service bulletin provides information on Enhancing Field Product Reports with Digital Pictures.
18NA099
Service Bulletin/Repair Instructions
This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product Allegation Resolution (PAR) claim.
PIP5163E
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about engine block of possible cylinder bore damage, scoring or out of round as the possible cause of engine oil consumption, misfire, cylinder leakage or blow by. Technician will need to inspect the engine for Cylinder damage or scoring, An out of round cylinder bore, Dirt intrusion, and Catalytic Converter failure.
PIP5212C
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have run hot and or has a tick noise. Technician should inspect the head gaskets to ensure are not installed backwards. Technician should replace the head gasket if they are found installed backwards.
PIC5260D
Service Bulletin/Repair Instructions
This Preliminary Information communication advises the technician the steps on diagnosing the concern. Customer's sunroof operation intermittent, bind, noise, auto-reverse, and/or water leaks.
PIP5540G
Service Bulletin/Repair Instructions
This Preliminary information communicates to the technician the need to inspect the induction system for potential icing issues in very cold ambient temperatures. To allow the ice to melt so that it can be drained from the related components. That any of the listed DTC's may set with or without poor engine performance.
PIP5725A
Service Bulletin/Repair Instructions
This Preliminary information communicates the use of Winter grade fuel during the warm months of 2020 and the potential rivability issues that it can cause. The ongoing Coronavirus (COVID-19) pandemic has caused significant reductions in driving and fuel use. Due to the surplus of winter grade fuel sitting in storage (pipelines/stations) the EPA is waiving the fuel vapor requirement. This will extend the use of winter fuel into the summer months. The drivability concerns should not be single events but should be multiple occurrences associated with hot days.
110089005Q
Service Bulletin/Repair Instructions
This Warranty Administration bulletin provides information on Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy (U.S. Only).
1008110001I
Service Bulletin/Repair Instructions
This informational bulletin provides information on proper use of floor mats.
20NA138
Service Bulletin/Repair Instructions
This bulletin provides information on Policies Applicable to All U.S. Dealers for Engine and Transmission Assembly Replacement Under Warranty, Policy or Customer Enthusiasm and information on Submission of Warranty Transaction in Global Warranty Management.
19NA255
Service Bulletin/Repair Instructions
This preliminary informational bulletin provides frame coating repair information to correct a customer concern of wax coating on frame peeling, metal shows corrosion/rusting (U.S. and Canada Only).
21NA043
Service Bulletin/Repair Instructions
This informational bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles before sold (prepping) to the customer.
16NA109
Service Bulletin/Repair Instructions
This service bulletin provides a procedure inspecting for excess grease or Sealant on the Exterior of the steering gear due to seeing grease or sealant on certain locations on the gear.
100310001F
Service Bulletin/Repair Instructions
This informational bulletin provides information on Wheel Balancer Mounting Instructions.
150089004C
Service Bulletin/Repair Instructions
This service bulletin provides technicians with updated information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage.
21NA026
Service Bulletin/Repair Instructions
This service bulletin provides information for dealers/technicians on accessory all-weather floor liners and flat mats warped or misshapen.
18NA285
Service Bulletin/Repair Instructions
This informational bulletin advises the tech of a possible normal condition when the vehicle creeps forward during start up conditions when the clutch packs are full of residual oil.
21NA010
Service Bulletin/Repair Instructions
This technical bulletin provides a procedure to reset the DTCs and take the vehicle for a test drive to verify the codes do not return.
20NA142
Service Bulletin/Repair Instructions
This Technical bulletin provides a repair to correct a condition of Shudder/Surging While Driving.
20NA212
Service Bulletin/Repair Instructions
This technical bulletin provides repair information to correct a customer concern of IPC Gauges Inoperative or Fluctuate, No Crank, Start then Stall.
150601002K
Service Bulletin/Repair Instructions
This service bulletin provides a procedure to repair the valve lifter oil manifold and/or lifters to correct the customers concern of engine misfire, ticking noise and/or MIL Illuminated.
010601011L
Service Bulletin/Repair Instructions
This informational bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil consumption.
17NA166
Service Bulletin/Repair Instructions
This technical bulletin provides a procedure to measure vibration and install engine mounts to correct a Rough Idle in Drive concern.
090604026S
Service Bulletin/Repair Instructions
This bulletin provides information on identifying Non-GM Engine Calibrations for Gasoline Engines using the Tech 2 or GDS 2.
040089015V
Service Bulletin/Repair Instructions
This bulletin provides information on Warranty Administration ? Required Operating Procedures - 8 Points (U.S. Only).
16NA019
Service Bulletin/Repair Instructions
This informational bulletin provides information on Transmission Adaptive Functions and Correcting Low Mileage Harsh Shifts, Slips, or Flares.
19NA136
Service Bulletin/Repair Instructions
This service bulletin provides a diagnostic procedure to aid in correcting a customer concern of a Howling, Whining/Whirring Noise, Shudder/Vibration and/or Grinding Noise While in 4HI, 4HI Auto and/or During Parking Lot Maneuvers in Auto Mode.
18NA263
Service Bulletin/Repair Instructions
This warranty administration bulletin provide policy information for variable diagnostic time allowances on select labor operations (U.S. Only).
PIT5404G
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician on the steps to diagnose and repair vehicles that may have a buffeting vibration and/or drone type noise, exhaust tone change, and/or body pressure booming. Replace or repair any of the issue that was found in the inspection. If the vehicle is equipped with a 4.3 liter or 5.3 liter engine an updated exhaust system is now available.
060089031F
Service Bulletin/Repair Instructions
This service bulletin provides information on OEM and Remanufactured Engine and Automatic Transmission/Transaxle Identification.
PIT5074N
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about the use of J-35616-64B terminal test probe, replacement terminals, and terminated leads. The J-35616-64B is the latest test probe released for checking tension or probing the .64 series terminals. The test probe terminal has been released in the terminal repair kit (J-38125-620H) located in Lear Tray 7 part number 963716-2. There are 5 terminated leads in a package part number is 13505346, which can be ordered through your normal General Motors Customer Care and Aftersales parts channel.
030604017O
Service Bulletin/Repair Instructions
This Informational Bulletin provides information on availability of Diesel Fuel additives.
PIC6208E
Service Bulletin/Repair Instructions
This Preliminary information communicates that when a customer or technician attempts to add a new transmitter to a vehicle following the adding transmitters without Service Programming System procedure the procedure will not complete and a message "Remote Learn Pending" will be displayed on the Driver Information Center. In the past to perform the new transmitter procedure only one previously learned transmitter was required but this is no longer the case. Now, two previously learned transmitters are required to be placed into the cup holder and then the new transmitter to be programmed placed in the transmitter pocket. If this new procedure is not followed, the "adding transmitters without Service Programming System" cannot be performed. The technician will be forced to add a transmitter using Service Programming System.
000310002L
Service Bulletin/Repair Instructions
This service bulletin provides information on Chemical Staining, Pitting, Corrosion and/or Spotted Appearance of Chromed Aluminum Wheels.
PIT3271K
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles. General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.
990851001E
Service Bulletin/Repair Instructions
Thins informational bulletin provides information on Paint-less Dent Repair Process.
PI0754D
Service Bulletin/Repair Instructions
This PI provides information on Rear and Side Tempered Glass Spots (Quench Marks) and that they are a normal characteristic.
100605002I
Service Bulletin/Repair Instructions
This informational bulletin provides information on Clean Exhaust Filter See Owners Manual Now or Cleaning Exhaust Filter Keep Driving Until Message is Cleared messages Displayed on DIC, DTC P2463 May Be Set.
20NA213
Service Bulletin/Repair Instructions
This service bulletin provides information on Improved Oil Filter Gasket Design for Spin-On Oil Filters PF63, PF64 and PF48.
18NA325
Service Bulletin/Repair Instructions
This technical bulletin provides repair information to correct a customer concern of infotainment screen appearing too bright at night.
19NA116
Service Bulletin/Repair Instructions
This technical bulletin provides repair information to correct a customer concern of pulsing, grinding, scraping noise from brakes, uneven front brake pad wear.
20NA043
Service Bulletin/Repair Instructions
This informational bulletin advises the technician to not replace the TMAP sensor, clean it using air or harsh chemicals but allow time for the sensor to thaw.
17NA393
Service Bulletin/Repair Instructions
This informational bulletin explains how to check the NOx Catalyst Reductant-Load Adaptive Values using GSD2.
1308116001F
Service Bulletin/Repair Instructions
The intent of this technical bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for causing multiple customer concerns that do not have other diagnostic methods to identify them.
16NA376
Service Bulletin/Repair Instructions
This informational bulletin provides information on higher than expected oil consumption.
PIP5684C
Service Bulletin/Repair Instructions
This Preliminary information communicates the use of air leak diagnostic test tool CH-52250 in addition to the information found in the service manual.
050604022R
Service Bulletin/Repair Instructions
This bulletin provides information on the TOP TIER Detergent Gasoline Licensed Brands and the TOP TIER Diesel Fuel Licensed Brands that are recommended for use in all GM vehicles and the TOP TIER FUELS website URL.
060089026Q
Service Bulletin/Repair Instructions
This warranty administration bulletin provides information on Warranty Administration - Customer Concern Not Duplicated (CCND) Labor Operation Numbers.
PIP5628C
Service Bulletin/Repair Instructions
This Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D
20NA207
Service Bulletin/Repair Instructions
This service bulletin informs the technician to inspect for a possible electrical concern at the ECM X2 electrical connector to correct a customer concern of Malfunction Indicator Lamp (MIL) Illuminated - DTC P0333 Set.
N182202780-02
Service Bulletin/Repair Instructions
Special Coverage Adjustment - In some circumstances, some 2014-2018 model year Cadillac Escalade, Chevrolet Silverado, Chevrolet Suburban, Chevrolet Tahoe, GMC Sierra, and GMC Yukon vehicles may have a condition where customers may experience increased brake pedal effort, hard brake pedal, and/or potentially increased stopping distance. The condition is more prevalent at low speed when softly applying the brakes. The engine mounted mechanical vacuum pump output may decrease over time decreasing the amount of vacuum/power brake assist. Failure to follow recommended oil change intervals could contribute to this condition. The Driver?s Information Center, (DIC) ?Service brake assist? alert will activate 2-5 minutes after the vacuum level drops, and a Diagnostic Trouble Code, (DTC) will also be set. Even where this condition occurs, the hydraulic brake system remains functional but may require additional pedal force. Dealers are to replace the vacuum pump and vacuum pump belt. The repairs will be made at no charge to the customer.
110089005P
Service Bulletin/Repair Instructions
This Warranty Administration bulletin provides information on Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy (U.S. Only).
18NA161
Service Bulletin/Repair Instructions
This technical bulletin provides a procedure for testing the battery cables for voltage drop, Checking for a bad ground at g218, Inspecting for a short at the starter B+ to shield and testing for a faulty battery.
20NA181
Service Bulletin/Repair Instructions
This technical bulletin provides a procedure to program the ECM if found the cause of the customers complaint.
20NA157
Service Bulletin/Repair Instructions
This bulletin provides information on the Transport Mode On Message Being Displayed in the Driver Information Center (DIC) and/or Battery Light is Flashing and the procedures to turn the Transport Mode message ON and OFF.
20NA185
Service Bulletin/Repair Instructions
This technical procedure provides a procedure to replace the front oil crank seal on remanufactured engines only, if found the cause of the customers concern.
18NA253
Service Bulletin/Repair Instructions
This technical bulletin advised the technician to take the vehicle for a test drive to validate a possible normal TCC performance while under heavy specific driving maneuvers.
20NA176
Service Bulletin/Repair Instructions
This technical bulletin provides a procedure to update the GPCM if found the cause of the customers concern.
20NA162
Service Bulletin/Repair Instructions
THis informational bulletin advises the tech of a possible plugged fuel breather vent and how to add a vent breather line to correct the customers concern.
990089019U
Service Bulletin/Repair Instructions
This Warranty Administration bulletin provides information on Global Warranty Management (GWM) Warranty Parts Center (WPC) Parts Return Program Information.
PIP5226D
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about finding needle bearings during an oil change. Technician will gain access to the roller rockers to inspect them. Only replace the roller rocker that is missing needle bearings. Be sure to clean the oil drains to retrieve the needle bearings. Each roller rocker has 66 bearings.
PIT5099E
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.
PIC5650H
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have an intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble Codes B3055, B3060, and/or B3935. Technician should not replace any parts for this concern. If unable to duplicate the concern ask if the customer uses any Radio Frequency Identification Devices when the concern is present. Dealer should also direct their customers to the appropriate section in the Owner manuals that references that the device complies.
PIT5698A
Service Bulletin/Repair Instructions
This Preliminary information communicates additional information on how a LIN bus operates and diagnostic tips when working on a LIN bus.
PIC5453D
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician that General Motors and General Motors of Canada Company do not support cross border sales. The General Motors of Canada Customer Care Centre is the sole authorized provider of a certification confirmation letter which helps our customers identify if their vehicles meets the required USA regulatory standards necessary for importation into the USA.
19NA277
Service Bulletin/Repair Instructions
This technical bulletin provides a procedure to replace the fuel tank, sending unit and install a piece of fuel hose to the vent and route down the fuel feed line and secure with zip ties.
070842006O
Service Bulletin/Repair Instructions
This informational bulletin provides technicians with information on available BCM calibrations to restore bulb outage detection on vehicles produced by a second stage manufacturer (Upfitter), and/or turn signals flash fast after factory box removed.
PIP5684B
Service Bulletin/Repair Instructions
This Preliminary information communicates the use of air leak diagnostic test tool CH-52250 in addition to the information found in the service manual.
150089002B
Service Bulletin/Repair Instructions
This bulletin provides information to dealers regarding transportation damage repair claim submission requirements.
PIP5504F
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information and definitions to the technician about vehicles that have fishbite, chuggle, misfire, AFM disturbances or torque converter shudder/vibration concerns. Technician are advised to use PICO software to determine root cause of the concern. If torque converter shudder is confirmed technicians are referred to Torque Converter Diagnosis in SI.
PIP4902N
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician that General Motors Technical Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.
PIP5504E
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information and definitions to the technician about vehicles that have fishbite, chuggle, misfire, AFM disturbances or torque converter shudder/vibration concerns. Technician are advised to use PICO software to determine root cause of the concern. If torque converter shudder is confirmed technicians are referred to Torque Converter Diagnosis in SI.
990089019T
Service Bulletin/Repair Instructions
This warranty administration bulletin provides information on Global Warranty Management (GWM) Warranty Parts Center (WPC) Parts Return Program Information.
PIC5453C
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician that General Motors and General Motors of Canada Company do not support cross border sales. The General Motors of Canada Customer Care Centre is the sole authorized provider of a certification confirmation letter which helps our customers identify if their vehicles meets the required USA regulatory standards necessary for importation into the USA.
110089005O
Service Bulletin/Repair Instructions
This Warranty Administration bulletin provides information on Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy (U.S. Only).
20NA101
Service Bulletin/Repair Instructions
This technical bulletin provides a procedure for pad replacement due to on premature and/or uneven brake pad wear.
030601023D
Service Bulletin/Repair Instructions
This information bulletin explains how to measure for oil consumption and possible reasons for loss of oil.
20NA113
Service Bulletin/Repair Instructions
This technical bulletin provides repair information to correct a customer concern of Action Required Steering Assist is Reduced Drive with Care Or Service Power Steering Message And Or Current Power Steering Control Module DTCs.
060089029T
Service Bulletin/Repair Instructions
This informational bulletin includes information on Interior Cleaning - Instrument Panel (IP), Hard or Plastic Surfaces, Seats, Carpet, Leather, Vinyl, Fabric Cleaner, Stain Remover, Restorer - Product Availability.
140604004G
Service Bulletin/Repair Instructions
This informational bulletin explains the normal noises an engine may make when the ambient temperature outside is cold or the vehicle has sat for a few hours.
PIP5628B
Service Bulletin/Repair Instructions
This Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D
070849020Q
Service Bulletin/Repair Instructions
This informational bulletin provides information for the IPC odometer programming method quick reference guide.
16NA383
Service Bulletin/Repair Instructions
This technical bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels should be used to reduce carbon build-up.
PIP5725
Service Bulletin/Repair Instructions
This Preliminary information communicates the use of Winter grade fuel during the warm months of 2020 and the potential rivability issues that it can cause. The ongoing Coronavirus (COVID-19) pandemic has caused significant reductions in driving and fuel use. Due to the surplus of winter grade fuel sitting in storage (pipelines/stations) the EPA is waiving the fuel vapor requirement. This will extend the use of winter fuel into the summer months. The drivability concerns should not be single events but should be multiple occurrences associated with hot days.
030089006R
Service Bulletin/Repair Instructions
This informational bulletin provides the dealership with how to prep a vehicle for delivery to the customer to aid in higher CSi scores.
060089029S
Service Bulletin/Repair Instructions
This informational bulletin includes information on Interior Cleaning - Instrument Panel (IP), Hard or Plastic Surfaces, Seats, Carpet, Leather, Vinyl, Fabric Cleaner, Stain Remover, Restorer - Product Availability.
PIP5504D
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information and definitions to the technician about vehicles that have fishbite, chuggle, misfire, AFM disturbances or torque converter shudder/vibration concerns. Technician are advised to use PICO software to determine root cause of the concern. If torque converter shudder is confirmed technicians are referred to Torque Converter Diagnosis in SI.
20NA098
Service Bulletin/Repair Instructions
This informational bulletin explains to the tech on how to order a new fuel injector by matching the part number on the part and ordering it from the EPC.
PIP5684A
Service Bulletin/Repair Instructions
This Preliminary information communicates the use of air leak diagnostic test tool CH-52250 in addition to the information found in the service manual.
150601002J
Service Bulletin/Repair Instructions
This technical bulletin provides a procedure to repair the valve lifter oil manifold and/or lifters to correct the customers concern of engine misfire, ticking noise and/or MIL Illuminated.
090089002R
Service Bulletin/Repair Instructions
This informational bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles before sold (prepping) to the customer.
000310003Z
Service Bulletin/Repair Instructions
This Warranty Administration bulletin is for information on General Motors New Vehicle Tire Warranty Program (U.S. Dealers Only).
060089029R
Service Bulletin/Repair Instructions
This informational bulletin includes information on Interior Cleaning - Instrument Panel (IP), Hard or Plastic Surfaces, Seats, Carpet, Leather, Vinyl, Fabric Cleaner, Stain Remover, Restorer - Product Availability.
18NA180
Service Bulletin/Repair Instructions
This Warranty Administration Bulletin Provides High Voltage Battery Exchange Process Information.
PIC5650G
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have an intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble Codes B3055, B3060, and/or B3935. Technician should not replace any parts for this concern. If unable to duplicate the concern ask if the customer uses any Radio Frequency Identification Devices when the concern is present. Dealer should also direct their customers to the appropriate section in the Owner manuals that references that the device complies.
20NA093
Service Bulletin/Repair Instructions
This informational bulletin provides information on Normal Radio Display Operation ? Display Does Not Remain Off at Times After Being Turned Off in Settings and no parts should be replaced due to this condition.
PI0281H
Service Bulletin/Repair Instructions
This preliminary informational bulletin provides information to dealership personnel which may be helpful when addressing underbody component corrosion with customers.
060089029Q
Service Bulletin/Repair Instructions
This informational bulletin provides information on interior cleaning products and what is offered to clean the interiors of GM vehicles.
19NA035
Service Bulletin/Repair Instructions
This technical bulletin provides a procedure to validate if the parking pawl actuator is not working as intended, causing the parking pawl to engage while driving.
100089005I
Service Bulletin/Repair Instructions
This warranty administration bulletin explains to the technician that when using wiring repair labor operations, additional information may be needed when submitting Global Warranty transactions when doing wiring repairs.
18NA355
Service Bulletin/Repair Instructions
This technical bulletin provides information for new transmission oil to use and a procedure for exchanging the old fluid and adding the new fluid to correct a shake/shudder during light throttle acceleration condition.
060089029P
Service Bulletin/Repair Instructions
This informational bulletin provides information on interior cleaning products and what is offered to clean the interiors of GM vehicles.
070089037O
Service Bulletin/Repair Instructions
This warranty administration bulletin provides policy information for courtesy transportation and roadside assistance programs.
140604004F
Service Bulletin/Repair Instructions
This informational bulletin explains the normal noises an engine may make when the ambient temperature outside is cold or the vehicle has sat for a few hours.
N192273630-02
Service Bulletin/Repair Instructions
Emission - General Motors has decided to conduct a voluntary emissions recall involving certain 2016-2019 model year diesel engine vehicles. The engine control module (ECM) in these vehicles may not adequately diagnose or illuminate the malfunction indicator lamp (Check Engine Light) when frequent regeneration of the diesel particulate filter (DPF) occurs. Dealers are to program the engine control module (ECM) with corrected software.
150601002I
Service Bulletin/Repair Instructions
This technical bulletin provides a procedure to repair the valve lifter oil manifold and/or lifters to correct the customers concern of engine misfire, ticking noise and/or MIL Illuminated.
020089002S
Service Bulletin/Repair Instructions
This informational bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S. Dealers Only).
050310020G
Service Bulletin/Repair Instructions
This informational bulletin provides information for dealers/technicians on Use of Nitrogen Gas in Tires.
060089026P
Service Bulletin/Repair Instructions
This warranty administration bulletin provides information on Warranty Administration ? Customer Concern Not Duplicated (CCND) Labor Operation Numbers.
990089019S
Service Bulletin/Repair Instructions
This warranty administration bulletin provides information on Global Warranty Management (GWM) Warranty Parts Center (WPC) Parts Return Program Information.
040601029J
Service Bulletin/Repair Instructions
This informational bulletin explains Unscheduled Supplemental Services (including Flushing Services and Additives) and the Proper use of GM Simplified Maintenance Schedules.
19NA219
Service Bulletin/Repair Instructions
This diagnostic tip provides additional information on how to diagnose a possible valve, lifter or camshaft issue.
040089015U
Service Bulletin/Repair Instructions
This bulletin provides information on Warranty Administration ? Required Operating Procedures - 8 Points (U.S. Only).
000310003Y
Service Bulletin/Repair Instructions
This warranty administration bulletin provides information on the tires supplied with a new vehicle are covered by General Motors against defects in material or workmanship under the Bumper-to-Bumper New Vehicle Limited Warranty.
050307009J
Service Bulletin/Repair Instructions
This informational bulletin provides information on Wheel Alignment Specifications, Requirements and Recommendations for GM Vehicles.
150089005C
Service Bulletin/Repair Instructions
This Warranty Administration bulletin provides information on Essential Tools that include Consumable Parts (U.S. Only).
15NA010
Service Bulletin/Repair Instructions
This informational bulletin provides information to dealership personnel for new vehicles with less than 1,000 miles that may not pass California smog inspection or smog inspection in other states.
PIP5504C
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information and definitions to the technician about vehicles that have fishbite, chuggle, misfire, AFM disturbances or torque converter shudder/vibration concerns. Technician are advised to use PICO software to determine root cause of the concern. If torque converter shudder is confirmed technicians are referred to Torque Converter Diagnosis in SI.
PIP5531A
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician on the steps need to diagnose and repair vehicles that may have stalling shudder and/or hard shifting into 1st gear or reverse vibration on launch (with excessive crankshaft end play). Technician will test to determine if the crank shaft end play is within specification 0.0015?0.0086 inch. If end play is found to be out of specification, remove engine and inspect for possible crankshaft thrust bearing and/or crankshaft for wear. Inspect thrust bearing for wear on one side and crankshaft on that "mating" surface. If the thrust bearing has three vertical channels worn off replace connecting rod bearings, main bearings, thrust bearing and crankshaft. If working on a Corvette the oil tank with lines and oil cooler are both required to be replaced if equipped
080089014F
Service Bulletin/Repair Instructions
This informational bulletin provides information for dealers/technicians on Use of Dealer Case Management (DCM) and Being Prepared for Contacting U.S. Technical Assistance (TAC).
PIP5335D
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have a Service Engine Soon Malfunction Indicator Lamp on. Technician will find Diagnostic Trouble Codes P0340 and P0341 setting at times. Technician should use normal published Service Information diagnostics. If normal Service Information diagnostics does not isolate the concern, inspect for corrosion in connector X154 located on the front cover next to the vacuum pump.
PIT5288H
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that may have any of these concerns remote keyless entry, passive Entry and Start Inoperative, No Fob detect message on driver information center, service tire pressure system, no audio, touch screen Inoperative, Steering Wheel Controls Inoperative, Service Stabilitrak, rear power windows inoperative, rear wiper inoperative, and or a dead battery. Technician may find Diagnostic Trouble Codes B3101, B144C, C0710, C0544, U1548, U1549, U154A, U0151, U0126, U0415, U0077, U0028 and/or U0029. Technician should inspect the left instrument panel for the wire harness being pinched. Technician will need to repair the wire harness and reroute the wire harness.
PIP5504B
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information and definitions to the technician about vehicles that have fishbite, chuggle, misfire, AFM disturbances or torque converter shudder/vibration concerns. Technician are advised to use PICO software to determine root cause of the concern. If torque converter shudder is confirmed technicians are referred to Torque Converter Diagnosis in SI.
PIT5288G
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that may have any of these concerns remote keyless entry, passive Entry and Start Inoperative, No Fob detect message on driver information center, service tire pressure system, no audio, touch screen Inoperative, Steering Wheel Controls Inoperative, Service Stabilitrak, rear power windows inoperative, rear wiper inoperative, and or a dead battery. Technician may find Diagnostic Trouble Codes B3101, B144C, C0710, C0544, U1548, U1549, U154A, U0151, U0126, U0415, U0077, U0028 and/or U0029. Technician should inspect the left instrument panel for the wire harness being pinched. Technician will need to repair the wire harness and reroute the wire harness.
PIP5663
Service Bulletin/Repair Instructions
This Preliminary information communicates AFM / DFM usage Information. providing additional information on the AFM and DFM systems
PIP5335C
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have a Service Engine Soon Malfunction Indicator Lamp on. Technician will find Diagnostic Trouble Codes P0340 and P0341 setting at times. Technician should use normal published Service Information diagnostics. If normal Service Information diagnostics does not isolate the concern, inspect for corrosion in connector X154 located on the front cover next to the vacuum pump.
PIP5298B
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician for a Service Engine Soon light with a Diagnostic Trouble code P0300 set. There may be a rough running engine associated with this concern. If service information diagnostics have been completed and there is still no trouble found, the technician is to inspect for a possible terminal tension concern on the ignition coil power feed for the cause of the rough running engine and or the P0300. For the Service Engine Soon light or traction control lamp concern check the X2 connector of the under hood fuse block for poor pin retention.
PIC5260C
Service Bulletin/Repair Instructions
This Preliminary Information communication advises the technician the steps on diagnosing the concern. Customer's sunroof operation intermittent, bind, noise, auto-reverse, and/or water leaks.
PIT4610F
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician that First Responder Guides for General Motors vehicles can be accessed via the web at http://www.gmstc.com. or http://www.nfpa.org/
PIT5552C
Service Bulletin/Repair Instructions
This Preliminary information communicates repair information for the rear vision camera or surround vision camera image being: - Yellow - Blurry - Distorted - Image scrolling - Image with NO gridlines - Screen is blue with gridlines - Screen is blue with Service Rear Vision System message
PIP5540D
Service Bulletin/Repair Instructions
This Preliminary information communicates to the technician the need to inspect the induction system for potential icing issues in very cold ambient temperatures. To allow the ice to melt so that it can be drained from the related components. That any of the listed DTC's may set with or without poor engine performance.
010089010M
Service Bulletin/Repair Instructions
This informational bulletin provides information on comebacks prevention information and using customer concern verification sheets (CCVS).
080089014D
Service Bulletin/Repair Instructions
This informational bulletin provides information for dealers/technicians on Use of Dealer Case Management (DCM) and Being Prepared for Contacting U.S. Technical Assistance (TAC).
19NA011
Service Bulletin/Repair Instructions
This technical bulletin provides a procedure to program the ECM if found to be the cause of the customers concern.
030603004X
Service Bulletin/Repair Instructions
This warranty administration bulletin provides policy information on the requirements for battery testing and warranty replacements.
120851002I
Service Bulletin/Repair Instructions
This informational bulletin provides technicians and dealership personnel with spray-in bed liner general information and repair procedures.
100089005H
Service Bulletin/Repair Instructions
This warranty admin bulletin explains to the technician additional information may be needed when submitting transactions when doing wiring repairs.
040089015T
Service Bulletin/Repair Instructions
This warranty administration bulletin provides policy information on required operating procedures.
PIC5650F
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have an intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble Codes B3055, B3060, and/or B3935. Technician should not replace any parts for this concern. If unable to duplicate the concern ask if the customer uses any Radio Frequency Identification Devices when the concern is present. Dealer should also direct their customers to the appropriate section in the Owner manuals that references that the device complies.
PIC6073E
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about the Media Oriented Systems Transport Bus Diagnostic Tool Kit (EL-51578) has been released to help diagnose any of the Media Oriented Systems Transport bus concerns. The kit contains header connectors that are installed to bypass Media Oriented Systems Transport bus modules. The bypass connector also contains a terminal for verifying Media Oriented Systems Transport control circuit voltages. Technician should review Media Oriented Systems Transport bus description and operation and Diagnostic Trouble Code U0028 diagnostic procedures.
PIT3227P
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that may have slack in one of the tailgate cables. Technician should not replace any parts for this concern. Please communicate to the customer this condition is a normal operating characteristic of their vehicle.
PIT5214D
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have had multiple repair attempts that are being performed on customer?s vehicles that exhibit vibration conditions without utilizing the support of General Motors Technical Assistance Center. If valid vibration frequency or Road Force Variation data has been collected and a repair attempt does not correct the customer complaint, contact General Motors Technical Assistance Center for further support. For any vehicles that remains unrepaired after being at the dealer for three days or more and a related bulletin or PI is not found, contact General Motors Technical Assistance Center for further support.
PIP5212B
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that have run hot and or has a tick noise. Technician should inspect the head gaskets to ensure are not installed backwards. Technician should replace the head gasket if they are found installed backwards.
PIT5479B
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about fluid leaking from the brake caliper piston area found during a service of the vehicle. The substance is actually excess assembly grease from the caliper boot and piston installation. This grease can be cleaned off and the rest of the service completed.
PIP5503A
Service Bulletin/Repair Instructions
This Preliminary information communicates to the dealer additional information on checking for the engne crankcase being overfull on oil causing an engine vibration concern. The technician is advised to inspect for contaminnants and adjust the engine oil level as needed.
PIP5540B
Service Bulletin/Repair Instructions
This Preliminary information communicates to the technician the need to inspect the induction system for potential icing issues in very cold ambient temperatures. To allow the ice to melt so that it can be drained from the related components. That any of the listed DTC's may set with or without poor engine performance.
PIP5565B
Service Bulletin/Repair Instructions
This Preliminary information communicates to dealer technicians to refer to service update bulletin N182179090 for 2018 model vehicles and to use labor operation 4029959 Emissions - Customer Concern Not Duplicated (CCND) for 2017 model year vehicles with DTC P140B setting.
PIP5572B
Service Bulletin/Repair Instructions
This Preliminary information communicates to dealer technicians to refer to service update bulletin N182179090 for 2018 model vehicles and to use labor operation 4029959 Emissions - Customer Concern Not Duplicated (CCND) for 2017 model year vehicles with DTC P140B setting.
PIP4925B
Service Bulletin/Repair Instructions
This preliminary information document communicates a tip on the way to diagnose possible induction or exhaust air leaks using the evaporative emission cart smoke machine and ultrasonic leak detector tools.
18NA156
Service Bulletin/Repair Instructions
This technical bulletin provides a procedure to replace the dehydrator to correct the condition of A/C Inoperative and/or Insufficient Cooling due to the seals going bad within the part.
PIP5504A
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information and definitionsto the technician about vehicles that have fishbite, chuggle, misfire,AFM disturbances or torque converter shudder/vibrationconcerns. Technician are advised to use PICO software to determine root cause of the concern. If torque converter shudder is confirmed and no debris is found in the transmission fluid pan the technicians are instructed to flush the transmission fluid three times. If debris is found in the transmission fluid pan the technicians are instructed to also replace the torque converter.
17337
Service Bulletin/Repair Instructions
General Motors has decided to conduct a Voluntary Emission Recall involving certain 2016 model year Chevrolet Colorado, GMC Canyon; 2017 model year Chevrolet Express, GMC Savana; 2017-2018 model year Chevrolet Colorado, Cruze, Silverado HD, GMC Canyon, Sierra HD and 2018 model year Chevrolet Equinox, GMC Terrain vehicles, equipped with a diesel engine. The engine control module in these vehicles may not properly diagnose a fault in the exhaust particulate matter sensor. Additionally, a subset of these vehicles, certain 2017 model year Chevrolet Silverado HD and GM Sierra HD vehicles, may in rare instances exhibit a condition in which the engine surges up to 2,800 RPM during vehicle coast or vehicle braking. Correction Program the engine control module, and transmission control module when applicable.
PIT5288F
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information to the technician about vehicles that may have any of these concerns remote keyless entry, passive Entry and Start Inoperative, No Fob detect message on driver information center, service tire pressure system, no audio, touch screen Inoperative, Steering Wheel Controls Inoperative, Service Stabilitrak, rear power windows inoperative, rear wiper inoperative, and or a dead battery. Technician may find Diagnostic Trouble Codes B3101, B144C, C0710, C0544, U1548, U1549, U154A, U0151, U0126, U0415, U0077, U0028 and/or U0029. Technician should inspect the left instrument panel for the wire harness being pinched. Technician will need to repair the wire harness and reroute the wire harness.
070849020M
Service Bulletin/Repair Instructions
IPC Odometer Programming Method Quick Reference Guide
150089004B
Service Bulletin/Repair Instructions
Information Regarding the Differences Between Fluid Leakage and Seepage This bulletin is intended to help identify the differences between what is considered a fluid leak and what is considered seepage. Improper diagnosis may lead to unnecessary component replacement. Use the following information to determine if the condition is normal acceptable seepage or a defective component
150089005A
Service Bulletin/Repair Instructions
Essential Tools that Include Consumable Parts (U.S. Only)
150603002H
Service Bulletin/Repair Instructions
Original Equipment Batteries Part Number and ACDelco Replacement Battery Approved Warranty Part Numbers Correct battery cold cranking amperage (CCA) ratings and type are critical for proper test results when using the EL-50313. Access to the battery specification label, which contains the OEM part number and CCA rating and type, may be difficult without component removal. Refer to the table below for the original equipment ratings and part numbers used to set up a proper battery test. There has been some confusion as to the correct ACDelco battery warranty replacement. Refer to the table below for the correct battery warranty replacement. The correct ACDelco battery warranty replacement in the catalog is designated by the "Original Equipment Replacement" note in the description field.
16-NA-175
Service Bulletin/Repair Instructions
SHAKE AND/OR SHUDDER DURING LIGHT THROTTLE ACCELERATION BETWEEN 40 AND 128 KM/H (25 AND 80 MPH) AT A STEADY STATE.
17-NA-171
Service Bulletin/Repair Instructions
Hesitation, Stalling, Engine Speed Flare While Coasting, Unintended Acceleration Feel During a Parking Lot Maneuver, Reduced Surge in Low Speed Maneuvers, Stumble, Harsh Tip-In/Tip-Out, Park-Reverse-Drive Shift Concerns, Harsh Shifts, Erratic Shifts, Engine Vibration, Vibration, Buzz and/or Humming from Steering Wheel, Malfunction Indicator Lamp (MIL) Illuminated - DTC P0097, P054F, P24B1, P24C7, P0128, P2BAA, P2635, P11CC, P10D1, P0483, P2636, P0181, P22FE, P0263, P0266, P0269, P0272, P0275, P0278, P0281, P0284, P040C, P040D, P041C, P041D Set Cause This condition may be caused by an anomaly in the Engine Control Module (ECM) and the Transmission Control Module (TCM). Note: It is important that both the ECM and TCM are updated to the latest software. Not updating both modules may result in additional undesired vehicle performance. If the ECM and TCM have the latest calibrations, refer to SI for the DTC set or existing condition. Validate the ECM and TCM have the latest software calibration. If the ECM and TCM are not at the latest calibration, using TIS2Web, select (K20/K71) Engine and Transmission Control Module. ⇒ Both modules must be reprogrammed sequentially to the latest software calibration available. If the modules have the latest calibrations, refer to SI for the DTC set.
17-NA-219
Service Bulletin/Repair Instructions
Diagnostic Tip for Malfunction Indicator Lamp (MIL) Illuminated - DTC P249D, P249E, U029D, U029E Set Some customers may comment that the MIL is illuminated. The technician may find one or more of the following DTCs set: U029D U029E P249D P249E Note: The graphic above depicts an example of a torn and missing seal. Moisture intrusion past a damaged (1) seal located in the connector for the NOx sensor wiring harness. Missing (2) seal located in the connector for the NOx sensor wiring harness. Correction If you encounter a vehicle with the above concern, perform normal diagnostics for the codes set. ⇒ If diagnostics lead to NOx sensor replacement, inspect the mating chassis electrical connector for corrosion. Clean and repair as necessary.
PIP5504
Service Bulletin/Repair Instructions
This Preliminary Information communication provides information and definitionsto the technician about vehicles that have fishbite, chuggle, misfire,AFM disturbances or torque converter shudder/vibrationconcerns. Technician are advised to use PICO software to determine root cause of the concern. If torque converter shudder is confirmed and no debris is found in the transmission fluid pan the technicians are instructed to flush the transmission fluid three times. If debris is found in the transmission fluid pan the technicians are instructed to also replace the torque converter.
PIP5501
Service Bulletin/Repair Instructions
This Preliminary information communicates Vehicles may be setting DTC P2101 falsely. In 2017 the K2XX introduced a “Driver Door Open Prime” (DDOP) feature that improves cold startability. The engineering investigation has determined that an intermittent pulse on the ECM RUN/CRANK input (during vehicle door unlock), initializes the Electronic Throttle Control (ETC) diagnostics that falsely sets P2101 when the DDOP occurs as the customer opens the driver door. Many of the reported P2101 failures show that the vehicle battery was in a reduced charge state (new dealer stock or extended radio operation with the engine off).Run the engine for 1 minute, soak the vehicle for 5 hours (required to re-initialize the DDOP) and verify that the P2101 does not reset.Return the vehicle to the customer
PIP5459A
Service Bulletin/Repair Instructions
This Preliminary information communicatesvehicle may come in with DTC P228D (Fuel Pressure Regulator Control Performance - High Pressure) set current or history. A fault with the fuel rail pressure sensor.Do not replace the Engine’s High Pressure Pump. Butrecommended to replace the Fuel Rail Pressure sensor.
Reading this report
Complaint counts are reports filed with NHTSA, not failure rates. A common model collects more of them than a rare one that breaks more often.