PIP4902W
Service Bulletin/Repair Instructions
This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
Vehicle report
Technical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.
PIP4902W
This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
PIC6583J
This Preliminary information communicates how to move U018B from Current to History.
PIT6503E
This preliminary information is to inform technicians that GM is placing the B174W Front View Camera Module (ACP2) on part restriction due to elevated replacement rates and ongoing engineering investigation. Technicians must not replace the front camera module unless they have: 1.Completed the diagnostic procedure in this PI, and 2.Contacted TAC and received authorization, including the SI document number and specific step that directs camera replacement.
PIT6541
This Preliminary information communicates to the technicians a diagnostic tip if a technician loses communication with the image processor #2 and how to restore communication
N252516700-01
The Battery Energy Control Module (BECM) in certain vehicles include battery-monitoring software. An update is available for this software that improves the BECM’s ability to detect moisture inside the RESS enclosure. Dealers are to reprogram the BECM with the updated software.
PIT6503D
This preliminary information is to inform technicians that GM is placing the B174W Front View Camera Module (ACP2) on part restriction due to elevated replacement rates and ongoing engineering investigation. Technicians must not replace the front camera module unless they have: 1.Completed the diagnostic procedure in this PI, and 2.Contacted TAC and received authorization, including the SI document number and specific step that directs camera replacement.
N252502891-01
Certain vehicles may have a condition in which the internal differential nut was cross threaded or missing during assembly. Dealers will review the vehicles service history in IVH, and if necessary, replace the rear electric drive transmission module.
PIC6551C
This Preliminary information communicates to dealer to perform a MEC reset for wireless projection issues
PIT6503C
This preliminary information is to inform technicians that GM is placing the B174W Front View Camera Module (ACP2) on part restriction due to elevated replacement rates and ongoing engineering investigation. Technicians must not replace the front camera module unless they have: 1.Completed the diagnostic procedure in this PI, and 2.Contacted TAC and received authorization, including the SI document number and specific step that directs camera replacement.
662.40
Fewer unnecessary service messages, warning light activations, and automated OnStar calls from your vehicle
PIT6368D
This Preliminary information communicates an issue with the virtual garage door opener not programming to a garage opener. Engineering is working on a new module.
PIT6512A
This PI states that if SDGM DTC P0604/P0607 is set and no other SDGM DTCs are present, clear DTCs and reset the SDGM. Advises of how to contact PQC to authorize SDGM replacement.
PIT6446A
This PI Communicates information to ensure Memory Recall is enabled to ensure memory mirrors return to set position after curbview assist is used.
PIT5099J
PI to help diagnose A/C concern
662.30
• Surround Vision Recorder, a new feature that allows you to record, watch, and save video from your vehicle's cameras • Improvements to system responsiveness • Improvements to camera image clarity • Fixes to prevent blank screens and audio drop-outs • Improvements to vehicle software update installation
662.20
• Improvements to active cabin ventilation • Additional protection for the health of your battery • Updates to help prevent excessive battery drain and overheating • Improvements to the software update system • This update contains a required software change to help improve the overall software update and diagnostics process Be sure to install this update to be able to receive future software updates.
PIP6081C
This Pi is to let dealer know that a program issue has been released and to not replace any hard for codes P2C8A, P2C8B, U3577, U3578, U3579, U357A, U357B, U357C, U357D, U357E, U357F, U3580, U3581, U3582, U3583, U3584, U2BAA, U2BAB, U2BAC, U2BAD, U2BAE,
N25-252332
• Fixes to help prevent loss of functionality for connectivity features such as OnStar, Wi-Fi, Navigation, and Super Cruise.
PIT6146A
This Preliminary information communicates on a software anomaly for a DTC that sets for the incorrect side and how to address that concern.
PIT5966F
This Preliminary information communicates an issue with an OTA pending message still displayed after an OTA event and how to reset/clear the message.
PIT6503B
This preliminary information is to inform technicians that GM is placing the B174W Front View Camera Module (ACP2) on part restriction due to elevated replacement rates and ongoing engineering investigation. Technicians must not replace the front camera module unless they have: 1.Completed the diagnostic procedure in this PI, and 2.Contacted TAC and received authorization, including the SI document number and specific step that directs camera replacement.
PIT6523
This PI provides diagnostic steps for dealer technicians to verify the condition and ensure that part replacement is necessary
PIT6477C
This preliminary PI was created to advise techniians in the field that they will not be able to perform a GDS automated bleed with the scan tool dues to a issue with the software in the scan tool
PIT6503A
This preliminary information is to inform technicians that GM is placing the B174W Front View Camera Module (ACP2) on part restriction due to elevated replacement rates and ongoing engineering investigation. Technicians must not replace the front camera module unless they have: 1.Completed the diagnostic procedure in this PI, and 2.Contacted TAC and received authorization, including the SI document number and specific step that directs camera replacement.
N262547330
Certain vehicles may have a condition in which the Telematic Control Module may enter an unrecoverable state. Dealers are to reprogram the Telematic Control Module. IMPORTANT: The module may be several software versions behind and could take multiple programming events to bring it to the latest software level (The same calibration screen MUST be displayed to validate the module has been programmed to the latest level). Owners who have accepted applicable terms and conditions will have the opportunity to accept these software changes using wireless over-the-air (OTA) technology without having to bring their vehicle to a dealership. Alternatively, owners may have their vehicle serviced at a GM dealer to receive these software updates.
PIT6519
This preliminary information is to inform technicians and customers that the voice command will be inoperative when trying to open applications. Engineering is investigating and this PI will be converted to a bulletin when a repair is available.
PIT6426A
If a vehicle has an issue with super cruise inoperative tech is directed to follow a diagnostic path before replacing the Image processing module.
PIC6540J
This Preliminary information communicates to dealers a procedure to reset the radio.
PIT6393L
This Preliminary Information is to inform customers to follow diagnostics if resetting, disconnecting the module did not correct it.
PIC6423A
Pi created to provide GM dealers with information on gathering information for projection issue
PIC6540H
This Preliminary information communicates to dealers a procedure to reset the radio.
PIC6551B
This Preliminary information communicates to dealer to perform a MEC reset for wireless projection issues
PIT6512
This PI states that if SDGM DTC P0604/P0607 is set and no other SDGM DTCs are present, clear DTCs and reset the SDGM. Advises of how to contact PQC to authorize SDGM replacement.
N262547330-01
Certain vehicles may have a condition in which the Telematic Control Module may enter an unrecoverable state. Dealers are to reprogram the Telematic Control Module. IMPORTANT: The module may be several software versions behind and could take multiple programming events to bring it to the latest software level (The same calibration screen MUST be displayed to validate the module has been programmed to the latest level). Owners who have accepted applicable terms and conditions will have the opportunity to accept these software changes using wireless over-the-air (OTA) technology without having to bring their vehicle to a dealership. Alternatively, owners may have their vehicle serviced at a GM dealer to receive these software updates.
PIT6436D
This Preliminary Information is to inform dealer technicians to not replace anything at this time in regards to this concern. The vehicle is still safe to drive with no other issues.
PIC6540G
This Preliminary information communicates to dealers a procedure to reset the radio.
661.40
• Fixes to help ensure successful vehicle software updates • Fixes to help protect battery life • Improvements to provide more accurate speed limit detection on the driver’s display • Improvements to the availability of driver assistance features and fewer notifications or warnings • Fixes to help ensure driver assistance features remain functional when the windshield freezes
PIT6503
This preliminary information is to inform technicians that GM is placing the B174W Front View Camera Module (ACP2) on part restriction due to elevated replacement rates and ongoing engineering investigation. Technicians must not replace the front camera module unless they have: 1.Completed the diagnostic procedure in this PI, and 2.Contacted TAC and received authorization, including the SI document number and specific step that directs camera replacement.
661.20
• Improvements to accuracy of Park Assist messaging. • Fixes to improve performance of driver assistance systems and rear view camera. • Improvements to responsiveness of rear view camera. • Fixes to address Super Cruise disengaging erroneously.
N252529080
Service Update. Certain vehicles listed above may be missing a high voltage header plug on the RESS battery pack drive motor connector. Dealers are to inspect the RESS pack connectors and install the proper HV Header Plug if missing.
PIT3271Q
This preliminary information communicates information about how to determine if a wheel and tires size change is available.
PIT6368C
This Preliminary information communicates an issue with the virtual garage door opener not programming to a garage opener. Engineering is working on a new module.
661.10
• Improvements to diagnostics and service messaging for battery health, particularly in humid conditions • Improvements to transmission diagnostics used for shifting • Improvements to charging system diagnostics • Fixes to help protect EV adapter from overheating while charging
661.30
• Improvements to the performance of driver assistance features • Fixes to help ensure accurate driver display messages and alerts • Improvements to the performance of Automatic Emergency Braking and Adaptive Cruise Control braking • Fixes to help ensure proper functionality of Forward Collision Alert and availability of driver assistance features
PIC6583H
This Preliminary information communicates how to move U018B from Current to History.
PIT6413A
This preliminary information is for technicians that will have this message after USB updating the radio. The repair should not involve replacing a module as pressing the reset button will correct this issue.
PIT6495
This preliminary information is to inform GM customers and technicians that engineering is investigating this issue and once a solution is avialable, it will be moved to a bulletin.
PIP4902V
This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
PIP6104
This Preliminary information communicates the steps on how to save a GDS2 Session Log and upload to a Technical Assistance Case in CX Connect.
PIT6393J
This Preliminary Information is to inform customers to follow diagnostics if resetting, disconnecting the module did not correct it.
PIC6629C
This PI is to instruct dealer on diagnostic procedures that need to be completed prior to replacing a radio or IPC display
PIT6394E
A vehicle may have a service driver assist message and the technician cannot get the Long Range Radar learn procedure to complete. Tech is directed to drive a city route to complete the procedure.
N252541510
Certain vehicles may have been sold with a GM NACS Level 2 EV charging adapter (NACS to J1772) in which a quality issue was identified. Dealers are to provide the customer with the latest design charging adapter.
PIT6425D
This Preliminary information communicates to the field on how to diagnosis a GPS issue with the Telematic module with no DTC'ss
PIP6081B
This Pi is to let dealer know that a program issue has been released and to not replace any hard for codes P2C8A, P2C8B, U3577, U3578, U3579, U357A, U357B, U357C, U357D, U357E, U357F, U3580, U3581, U3582, U3583, U3584, U2BAA, U2BAB, U2BAC, U2BAD, U2BAE,
PIT6436C
This Preliminary Information is to inform dealer technicians to not replace anything at this time in regards to this concern. The vehicle is still safe to drive with no other issues.
PIT6456D
This preliminary information communicates an issue with the key fob buttons inoperative and how to resync the fobs back to the vehicle.
PIT6394C
A vehicle may have a service driver assist message and the technician cannot get the Long Range Radar learn procedure to complete. Tech is directed to drive a city route to complete the procedure.
PIT6436B
This Preliminary Information is to inform dealer technicians to not replace anything at this time in regards to this concern. The vehicle is still safe to drive with no other issues.
PIT6213D
This Preliminary information communicates that the Tailgate Assist Handle is not included with certain truck models and how to get one if needed.
PIC6638A
This Preliminary information communicates to the technician the repair direction needed to address an inaccurate speed limit sign displayed on instrument cluster.
PIT5985K
This PI provides diagnostics tips to dealership techs when trying to diagnose a CAN Bus communication issue after an event like a lightning strike, battery jump started backwards, failure over the air update, etc.
PIT6425C
This Preliminary information communicates to the field on how to diagnosis a GPS issue with the Telematic module with no DTC's
PIT6471
This Preliminary Information is to inform technicians to not replace any parts at this time and to use the work around provided. When a fix is available, this PI will be updated to a bulletin.
PIP6098
This PI advised dealer technicians of possible causes of diesel fuel contamination in gasoline powered vehicles and advises of warranty direction.
PIT6436A
This Preliminary Information is to inform dealer technicians to not replace anything at this time in regards to this concern. The vehicle is still safe to drive with no other issues.
PIT6457B
This preliminary information is for technicians that may see DTCs that are history and should not perform any part replacements. They should follow the notes mentioned prior to anything being replaced.
PIC6566B
This Preliminary information communicates to dealership technicians to perform the reset for the 2 modules noted above.
PIP4902U
This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
PIC6540F
This Preliminary information communicates to dealers a procedure to reset the radio.
PIT6393H
This Preliminary Information is to inform customers to follow diagnostics if resetting, disconnecting the module did not correct it. It also informs them to follow the bulletins as necessary to USB update the modules.
PIT6457A
This preliminary information is for technicians that may see DTCs that are history and should not perform any part replacements. They should follow the notes mentioned prior to anything being replaced.
PIT6393G
This Preliminary Information is to inform customers to follow diagnostics if resetting, disconnecting the module did not correct it. It also informs them to follow the bulletins as necessary to USB update the modules.
PIT6457
This preliminary information is for technicians that may see DTCs that are history and should not perform any part replacements. They should follow the notes mentioned prior to anything being replaced.
PIT5214G
This Preliminary Information communication provides information to the technician about vehicles that have had multiple repair attempts that are being performed on customer’s vehicles that exhibit vibration conditions without utilizing the support of General Motors Technical Assistance Center. If valid vibration frequency or Road Force Variation data has been collected and a repair attempt does not correct the customer complaint, contact General Motors Technical Assistance Center for further support. For any vehicles that remains unrepaired after being at the dealer for three days or more and a related bulletin or PI is not found, contact General Motors Technical Assistance Center for further support.
PIC6629A
This PI is to instruct dealer on diagnostic procedures that need to be completed prior to replacing a radio or IPC display
PIP5981G
This Preliminary information communicates ordering process for the front and rear drive units are on restriction for all listed EV vehicles for engineering review.
PIC6629
This PI is to instruct dealer on diagnostic procedures that need to be completed prior to replacing a radio or IPC display
PIT6446
This PI Communicates information to ensure Memory Recall is enabled to ensure memory mirrors return to set position after curbview assist is used.
PIT6393F
This Preliminary Information is to inform customers to follow diagnostics if resetting, disconnecting the module did not correct it.
PIT6425B
This Preliminary information communicates to the field on how to diagnosis a GPS issue with the Telematic module with no DTC's
PIT6425A
This Preliminary information communicates to the field on how to diagnosis a GPS issue with the Telematic module with no DTC's
PIC6551A
This Preliminary information communicates to dealer to perform a MEC reset for wireless projection issues
PIT6366A
This Preliminary information communicates to have the dealer verify the vehicle has RPO TRG - Trailer Camera Provisions to ensure the vehicle is equipped with Turn Signal Activated Camera View.
PIT6393E
This Preliminary Information is to inform customers to follow diagnostics if resetting, disconnecting the module did not correct it.
PIT6440
The Driver Information Center may display a message of Transport Mode On after the ignition is cycled.
25-NA-152
this bulletin advises the tech not to replace the shock for possible air leak, but to replace the air valve on the shock.
PIT6411B
This information provides software update information for the K73 Telematics module to correct the symptoms described.
N25-251670
• Improvements to battery health diagnostics • Fixes for efficiency when using fast charging stations • Improvements to reliability for climate control and charging • Improvements to the accuracy of efficiency values • Improvements to shifting • Fixes to protect battery health and adjust charge limits • Improvements to diagnostics that impact propulsion, charging, and One-Pedal Driving During the update process, your radio may stay on up to 5 minutes after you exit the vehicle. This is expected behavior when an update package is onboard the vehicle. Do not service your vehicle during installation.
PIT6356C
This Preliminary information communicates A vehicle may be encountered with super cruise inop due to not seeing drivers face clearly. The tech is directed to inspect the Infrared LED's on the steering wheel and replace the wheel if necessary.
N252507500
Certain vehicles may have a condition in which the rear lower control arm bolts were not fully torqued. Dealers are to perform a rear wheel alignment and properly torque all four rear lower control arm bolts.
PIC6587E
This Preliminary information communicates That the active safety systems maybe inoperable and to perform a module reset to correct.
PIT6393C
This Preliminary Information is to inform customers to follow diagnostics if resetting, disconnecting the module did not correct it.
PIT6426
If a vehicle has an issue with super cruise inoperative tech is directed to follow a diagnostic path before replacing the Image processing module.
PIT6424B
A vehicle may come in with B3A6B set in history. Tech is directed to clear code and advise the customer an OTA will be released for the code.
13598
New Vehicle Monitoring Programs Section in IVH
PIT5479H
This Preliminary Information communication provides information to the technician about fluid leaking from the brake caliper piston area found during a service of the vehicle. The substance is actually excess assembly grease from the caliper boot and piston.
PIC6587D
This Preliminary information communicates That the active safety systems maybe inoperable and to perform a module reset to correct.
PIT6424A
A vehicle may come in with B3A6B set in history. Tech is directed to clear code and advise the customer an OTA will be released for the code.
18-NA-180
This Warranty Administration service bulletin provides Lithium-Ion battery Exchange Process and Transaction Submission information.
PIC6617
PI is created to advise dealer of an issue that may have been induced by OTA programming
PIC6583F
This Preliminary information communicates how to move U018B from Current to History.
PIT5854D
This Preliminary information communicates information on vehicle speed being limited due to aftermarket lower kit being installed on the vehicle.
PIC6583E
This Preliminary information communicates how to move U018B from Current to History.
PIP6081
This Pi is to let dealer know that a program issue has been released and to not replace any hard for codes P2C8A, P2C8B, U3577, U3578, U3579, U357A, U357B, U357C, U357D, U357E, U357F, U3580, U3581, U3582, U3583, U3584, U2BAA, U2BAB, U2BAC, U2BAD, U2BAE,
PIT6236B
This Preliminary information communicates the active safety features and/or cameras are inoperative or unavailable after a 12 volt battery replacement or battery charge after a low voltage condition.
PIT6424
A vehicle may come in with B3A6B set in history. Tech is directed to clear code and advise the customer an OTA will be released for the code.
PIT6213C
This Preliminary information communicates that the Tailgate Assist Handle is not included with certain truck models and how to get one if needed.
PIT6423
Diagnostic Guidance for U3000-97 Long Range Radar Blocked
PIT6368B
This Preliminary information communicates an issue with the virtual garage door opener not programming to a garage opener. Engineering is working on a new module.
PIP4902T
This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
PIT6059C
This Preliminary information communicates an issue with super cruise unavailable due to the driver's monitoring camera and dealers to replace the camera.
PIT6394B
A vehicle may have a service driver assist message and the technician cannot get the Long Range Radar learn procedure to complete. Tech is directed to drive a city route to complete the procedure.
PIC5650M
This Preliminary Information communication provides information to the technician about vehicles that have an intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble Codes B3055, B3060, B3935, C0750, C0755, C0760, C0765, and/or C0775.
652.10
This software update includes the following, if your vehicle is equipped: •Improvements to vehicle diagnostics •Fixes to preserve battery life and improve charging •Fixes to address issues with shifting •Fixes for vehicle airflow in icy conditions •Improvements to HVAC compressor performance During the update process, your radio may stay on up to 5 minutes after you exit the vehicle. This is expected behavior when an update package is onboard the vehicle. Do not service your vehicle during installation.
652.20
This software update includes the following, if your vehicle is equipped: • Improvements to vehicle diagnostics • Fixes to preserve battery life and improve charging • Fixes to address issues with shifting • Fixes for vehicle airflow in icy conditions • Improvements to HVAC compressor performance During the update process, your radio may stay on up to 5 minutes after you exit the vehicle. This is expected behavior when an update package is onboard the vehicle. Do not service your vehicle during installation.
652.30
This software update includes the following, if your vehicle is equipped: • Increases the availability of Super Cruise functionality (if equipped) • Additional improvements and fixes implemented • Improvements to leveling corrections • Fixes to help ensure accurate braking when a vehicle is detected • Fixes to address erroneous braking • Improvements to vehicle acceleration response in heavy traffic • Improvements to braking responsiveness During the update process, your radio may stay on up to 5 minutes after you exit the vehicle. This is expected behavior when an update package is onboard the vehicle. Do not service your vehicle during installation.
652.40
This software update includes the following, if your vehicle is equipped: • Improvements to the rear view camera. • Fixes to address missing trailer indicators • Fixes to front and rear display responsiveness • Improvements to performance of climate controls • Additional improvements and fixes implemented During the update process, your radio may stay on up to 5 minutes after you exit the vehicle. This is expected behavior when an update package is onboard the vehicle. Do not service your vehicle during installation.
PIT6212D
This Preliminary information communicates an issue with the Hydrastar Electric Over Hydraulic trailer brake system causing a voltage spike into the trucks electrical system which is causing DTC C1114 to set.
PIT6393B
This Preliminary Information is to inform customers to follow diagnostics if resetting, disconnecting the module did not correct it. It also informs them to follow the bulletins as necessary to USB update the modules.
PIT6413
This preliminary information is for technicians that will have this message after USB updating the radio. The repair should not involve replacing a module as pressing the reset button will correct this issue.
PIP5601B
This PI communicates the requirement to provide a pico file to receive diagnostic assistance from TAC.
PIP5601C
This PI communicates the requirement to provide a pico file to receive diagnostic assistance from TAC.
N252512260
Certain vehicles listed above may have a condition in which the fastener for the intermediate steering shaft to steering gear assembly may have suspect torque results. Dealers will replace and torque fastener.
N252502891
Customer Satisfaction Program. Certain vehicles listed above may have a condition in which the internal differential nut was cross threaded or missing during assembly. Dealers will review the vehicles service history in IVH, and if necessary, replace the rear electric drive transmission module.
PIT5074S
This Preliminary Information communication provides information to the technician about the use of J-35616-64B and Mini 50 terminal test probe, replacement terminals, and terminated leads.
PIT6274C
This preliminary information PI states to not replace anything at the dealership for this concern and engineering is investigating.
PIT6393A
This Preliminary Information is to inform customers to follow diagnostics if resetting, disconnecting the module did not correct it. It also informs them to follow the bulletins as necessary to USB update the modules.
PIT6404
This Preliminary Information communicates the DTC's setting in the SDGM are false, steps to resolve and not to replace the module.
PIT5832V
This Preliminary information communicates a diagnostic tip on how to resolve a issue if the serial data authentication configuration did not complete correctly.
N252494770-01
Amendments to the Song-Beverly Act (SBA) California warranty law provides vehicle owners with an opportunity to submit a written notice to GM before filing a lawsuit seeking a vehicle repurchase. If such a notice is not provided to GM, then the vehicle owner is prevented from seeking civil penalties in litigation. Vehicle owners of the affected vehicles will be mailed an owner’s manual and warranty insert containing this information in English and Spanish.
PIT6302B
This Preliminary information communicates an issue for a rub or scarp noise from the steering and dealership are to fully seat the turn signal switch bracket to correct the noise.
PIT6401
This Preliminary information communicates a diagnostic tip on how to resolve a issue of the horn sounding when vehicle doors are being closed and the key in vehicle reminder set to off.
PIT6402
This Preliminary information communicates a software concern where the technician may not be able to update the software in the Automatic Level Control Module and a work around to resolve that concern.
PIT6393
This Preliminary Information is to inform customers to follow diagnostics if resetting, disconnecting the module did not correct it. It also informs them to follow the bulletins as necessary to USB update the modules.
N252494770
Amendments to the Song-Beverly Act (SBA) California warranty law provides vehicle owners with an opportunity to submit a written notice to GM before filing a lawsuit seeking a vehicle repurchase. If such a notice is not provided to GM, then the vehicle owner is prevented from seeking civil penalties in litigation. Vehicle owners of the applicable vehicles will be mailed an owner’s manual and warranty insert containing this information in English and Spanish.
PIP6072
This Preliminary Information communicates possible conditions they may encounter during HVAC flushing procedures on some vehicles due to adapter compatibility concerns that should be resolved soon.
PIT6362D
This preliminary information communicates to dealership technicians various radio concerns are all related to software and Engineering is currently working on a design improvement.
PIT6180A
This Preliminary information communicates assistance in locating the Rear seat belt comfort guides in the parts catalog.
PIP4902S
This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
25-NA-156
This service bulletin provides information on Tire Sidewall Irregularities.
PIC6587C
This Preliminary information communicates to dealership technicians that if they encounter a customer vehicle with this concern, to perform the steps listed and should be able to reprogram the module and correct this.
PIT6362C
This preliminary information communicates to dealership technicians various radio concerns are all related to software and Engineering is currently working on a design improvement.
PIT6392
This Preliminary Information is to communicate to GM Technicians to not replace any parts for this as this feature is not yet available for customers. A TSB will be made once this feature is available.
PIT5074R
This Preliminary Information communication provides information to the technician about the use of J-35616-64B and Mini 50 terminal test probe, replacement terminals, and terminated leads.
PIP5981F
This Preliminary information communicates ordering process for the front and rear drive units are on restriction for all listed EV vehicles for engineering review.
PIT6390
This PI communicates that vehicles with RPO BOY do not have digital key feature, engineering is working on a design improvement.
PIT5966E
This Preliminary information communicates an issue with an OTA pending message still displayed after an OTA event and how to reset/clear the message.
PIT6355
This is to communicate to the dealership technicians to not perform any repairs for this issue. PI will be updated or replaced with TSB once a determination has been made.
PIT6356B
This Preliminary information communicates A vehicle may be encountered with super cruise inop due to not seeing drivers face clearly. The tech is directed to inspect the Infrared LED's on the steering wheel and replace the wheel if necessary.
22-NA-083
This service bulletin provides Requirements for Replacement of the Dual Mode Cord Set Under Warranty.
23-NA-151
This service bulletin and criteria within are to determine the internal state of the High Voltage Battery and core return shipping method.
PIT6304D
This Preliminary information communicates a diagnostic Aid from root causing DTC: C1197 sym 92 caused by a pinched air inlet hose to the suspension compressor air leveling system and update the software in the K5 automatic level ride control module.
PIE0753I
This engineering information (EI) will assist GM to recover a small number of electric vehicle battery packs from customer-owned vehicles in the field for further engineering study and analysis.
23-NA-202
This service bulletin provides information on High Voltage Drive Motor Battery - TAC Approval and Exchange Program for BrightDrop, Chevrolet Silverado EV, and GMC Sierra EV, HUMMER EV/SUV.
24-NA-202
This service bulletin provides dealers with Warranty Administration information on North American Charging Standard (NACS) DC Adapter Warranty Claim Information.
25-NA-044
This service bulletin provides information for dealers/technicians on SPS2 Hybrid/EV Battery Data Retrieval for Service High Voltage DTCs.
PIC6587B
This Preliminary information communicates That the active safety systems maybe inoperable and to perform a module reset to correct.
PIT6356A
This Preliminary information communicates A vehicle may be encountered with super cruise inop due to not seeing drivers face clearly. The tech is directed to inspect the Infrared LED's on the steering wheel and replace the wheel if necessary.
PIT6362B
This preliminary information communicates to dealership technicians various radio concerns are all related to software and Engineering is currently working on a design improvement.
PIT6378
This Preliminary Information communicates to dealership technicians to not replace any parts at this time for the error 302. They can communicate to the customer for the work around at this time.
PIT6381
This Preliminary information communicates an issue where the trailer tire pressures are showing the incorrect tire pressures due to a software anomaly
25-NA-108
This bulletin provides a procedure to inspect and verify the drive shafts are over extending past the 5mm tolerance, causing the customers concern of a fluid leak under the vehicle.
PIE0836
This engineering informational bulletin is requesting information from technicians to perform the check list provided and contact the engineer listed in regards to the Malfunction Indicator Lamp (MIL) illuminated on the Driver Information Center (DIC) and/or a no-start condition following a recent vehicle update.
25-NA-118
This service bulletin provides information for the technicians to use a Customer Concern Verification sheet to facilitate the questions needing to be answered by the customer regarding Automatic Emergency Braking (AEB) issues.
N242451390-03
On certain vehicles listed above, the 12V Battery Negative Cable was erroneously labeled with a First Responder Emergency Cut Loop label. Dealers are to inspect and ensure that the High Voltage Service Lockout Harness has the Emergency Cut Loop label installed and the 12V Battery Negative Cable does not have the Emergency Cut Loop label installed.
N252503100
On certain vehicles listed above, the 12V Battery Negative Cable was erroneously labeled with a First Responder Emergency Cut Loop label. Dealers are to inspect and ensure that the High Voltage Service Lockout Harness has the Emergency Cut Loop label installed and the 12V Battery Negative Cable does not have the Emergency Cut Loop label installed.
PIT6215B
This Preliminary information communicates to dealership technicians that if they encounter a customer vehicle with this concern, to perform the steps listed and should be able to reprogram the module and correct this.
PIE0834
This engineering information (EI) is requesting information from technicians to perform the check list provided and contact the engineer listed in regards the hood will not latch, open and/or gets stuck, hood ajar message displayed on driver information center (DIC), DTCs P257D, P257E, P257F, B1C80, B1C81, B1C85, B1C89, B1C8C, B1C8D, B1CB5 , B1CBF set.
PIT6331B
This Preliminary information communicates an issue with Supercruise where the vehicle may not stay centered in the lane at times due to a software amonaly.
24-NA-143
This service bulletin provides information for dealers/technicians on Software Updates on Ultium Vehicles.
22-NA-242
This warranty administration bulletin provides information for dealers/technicians on System Reset and Connector Reconnect Labor Code Numbers.
24-NA-113
This service bulletin provides information for dealers/technicians on Vehicle Wide Programming Instructions.
PIC6587A
This Preliminary information communicates That the active safety systems maybe inoperable and to perform a module reset to correct.
PIT6368A
This Preliminary information communicates an issue with the virtual garage door opener not programming to a garage opener. Engineering is working on a new module.
PIT6248A
This Preliminary information communicates to GM technicians to not replace any parts at this time if they come across this concern to reset the radio at this time. The PI will be updated or replaced with TSB once a determination has been made.
PIT6317B
This Preliminary information communicates if a customer and service tech encounter a gear display after a radio update, to replace the A11 radio for this concern.
PIT6368
This Preliminary information communicates an issue with the virtual garage door opener not programming to a garage opener. Engineering is working on a new module.
PI0281L
This preliminary informational (PI) bulletin provides information to dealership personnel that may be helpful when addressing underbody component corrosion with customers.
PIT6286A
This Preliminary information communicates a normal charteristic with the outside passengers mirror and not to replace the mirror for a normal concern.
PIT6304C
This Preliminary information communicates a diagnostic Aid from root causing DTC: C1197 sym 92 caused by a pinched air inlet hose to the suspension compressor air leveling system and update the software in the K5 automatic level ride control module.
24-NA-151
This technical bulletin provides repair information to correct a customer concern of Loose Roof Ditch Molding.
PIC6552E
This Preliminary information communicates how to recover the Image Processing Module.
PIT6105D
This Preliminary information communicates to dealership technicians that they will need to perform this step prior to performing any programming on replacement radios.
PIT6151B
This Preliminary information communicates to the technician that GM is aware of this concern and to update the Google maps application through the playstore.
PIT6335A
This Preliminary information communicates to GM technicians to not replace any parts at this time if they come across this concern. It is due to software and will need to reprogram the A11 radio module to correct this.
PIT5551R
This Preliminary information communicates a "Forward Collision System Reduced" message displayed on the DIC when the Forward Automatic Braking has been set to the "Alert" setting. This is normal when the FAB has been set to "Alert".
PIE0827
This engineering informational bulletin is requesting information from technicians to perform the check list provided and contact the engineer listed in regards the headlamp, turn single and/or daytime running lamps flickering and/or inoperative.
PIT6321A
This Preliminary information communicates a diagnostic tip for locating the cause of DTC: P0530 & P1C26 Set Together in the battery energy control module.
07-00-89-037W
This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance programs.
25-NA-087
This service bulletin provides information on the proper Reflective High Temperature Heat and/or Insulating Tape to use for certain repairs, such as Wiring Harness Repairs.
PIT6362
This preliminary information communicates to dealership technicians various radio concerns are all related to software and Engineering is currently working on a design improvement.
13-08-116-001K
The intent of this service bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for causing multiple customer concerns that do not have other diagnostic methods to identify them.
22-NA-096
This informational bulletin provides information for dealers/technicians on Customer Education Bulletin for Google Built In Radio.
PIP5981E
This Preliminary information communicates ordering process for the front and rear drive units are on restriction for all listed EV vehicles for engineering review.
PIT6304B
This Preliminary information communicates a diagnostic Aid from root causing DTC: C1197 sym 92 caused by a pinched air inlet hose to the suspension compressor air leveling system and update the software in the K5 automatic level ride control module.
PIT6353
This Preliminary information communicates Proper NACS charging adaptor usage.
24-NA-098
This service bulletin provides information for dealers/technicians on Service Programming System (SPS) Error Codes E4398, E4399, E4401, E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491, E4492, or E6961 and resolution information.
25-NA-065
This informational bulletin instructs the tech when fuel/fluid is needed to be tested and where it can be sent for analysis.
PIT6356
This Preliminary information communicates A vehicle may be encountered with super cruise inop due to not seeing drivers face clearly. The tech is directed to inspect the Infrared LED's on the steering wheel and replace the wheel if necessary.
24-NA-164
This bulletin provides information on Wiper Blade Maintenance Tips.
08-03-10-006I
This service bulletin provides a procedure on how to clean and resurface aluminum wheel bead seats for vehicles that have the condition of Tire Slowly Goes Flat, Tire Air Loss, Low Tire Pressure Warning Light Illuminated, Aluminum Wheel Bead Seat Corrosion.
15-06-03-001F
This service bulletin provides information to diagnose batteries that have set for a long period of time and/or cold weather climates and testing those batteries.
25-NA-060
This service bulletin provides information for dealers/technicians on Diagnostic Aid - Super Cruise Unavailable.
PIT6317A
This Preliminary information communicates if a customer and service tech encounter a gear display after a radio update, to replace the A11 radio for this concern.
17-NA-073
This warranty administration bulletin provides information regarding the field action courtesy transportation policy.
PIT6229A
This Preliminary information communicates that a software anomaly exists in the K180 driver monitoring module and engineering is investigating.
PIE0753H
This engineering information (EI) will assist GM to recover a small number of electric vehicle battery packs from customer-owned vehicles in the field for further engineering study and analysis.
PIT6044N
This Preliminary information communicates that a Software update is in the works and to disconnect the 12 volt battery to clear the codes.
PIP5981D
This Preliminary information communicates ordering process for the front and rear drive units are on restriction for all listed EV vehicles for engineering review.
05-03-07-009L
This service bulletin provides information on Wheel Alignment Specifications, Requirements and Recommendations for GM Vehicles.
PIT6277A
This Preliminary information communicates a diagnostic tip for a possible concern of the 110V outlets being inoperative
PIT6346
This Preliminary information communicates that a vehicle may come to the dealer with a service high voltage message. The dealer is instructed to check for code B2BAA and if it is found to reprogram the Battery Energy Control Module.
11-00-89-005Y
This Warranty Administration bulletin provides information on Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy (U.S. Only).
25-NA-038
This technical bulletin provides repair information to correct a customer concern of Front Seat Lower Track/Frame Noise.
05-08-51-001L
This informational bulletin provides a procedure on how to remove the paint stain that may present itself under the shipping film.
PIT6335
This Preliminary information communicates to GM technicians to not replace any parts at this time if they come across this concern. It is due to software and will need to reprogram the A11 radio module to correct this.
16-NA-109
This service bulletin provides a procedure inspecting for excess grease or Sealant on the Exterior of the steering gear due to seeing grease or sealant on certain locations on the gear.
PIT6105C
This Preliminary information communicates to dealership technicians that they will need to perform this step prior to performing any programming on replacement radios.
PIT6186E
This Preliminary information communicates that a customer may see a Super Cruise Unavailable message with multiple codes setting and Engineering is working on a resolution.
24-NA-270
This technical bulletin provides a procedure to correct the condition of Headliner Noise/Squeak.
PIT6323A
This Preliminary information communicates a diagnostic tip for a unwanted alarm concern caused by a software amonaly with the BCM
PIT6331A
This Preliminary information communicates an issue with Supercruise where the vehicle may not stay centered in the lane at times due to a software amonaly.
PIT6334
This Preliminary information communicates if a customer and service tech encounter this concern, it will be fixed with a software update and the vehicle can still be driven in the meantime.
07-00-89-037V
This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance programs.
PIT6280A
This Preliminary information communicates that a dealer may install the perimeter rocker lighting kit and find that it will not illuminate. The dealer is advised that updated software is now available to repair this concern.
24-NA-077
This informational bulletin provides steps to install a front license plate bracket.
22-NA-215
This warranty administration bulletin provides policy information for chargers that are covered under the terms of a 3-year Limited Parts Warranty from the date of purchase.
PIP6022
This Preliminary information communicates a need to update the K107 / K107B Drive Motor Control Modules to the lasted program to prevent U11FD from Setting.
24-NA-048
This service bulletin provides customer information for rear unwanted automatic braking, usually when reversing out of a garage or driveway.
24-NA-127
This bulletin provides Information on Infotainment Screen Hot to the Touch.
PIT6331
This Preliminary information communicates an issue with Supercruise where the vehicle may not stay centered in the lane at times due to a software amonaly.
10-08-110-001L
This service bulletin provides information on proper use of floor mats.
21-NA-043
This bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles before being sold (prepping) to the customer.
22-NA-244
This warranty administration service bulletin provides information about GM Accessories - Dealer-Installed, Repaired or Replaced During Warranty Coverage Period.
23-NA-064
This service bulletin provides information on the Transport Mode Feature, also known as Logistics mode, which is used to increase the 12V Battery stand time of the vehicle during transit and or long period of stand time at the dealerships.
PIT6202D
This Preliminary information communicates how to repair the e-Trunk if it has lost it's learn with a new software update
PIT6304A
This Preliminary information communicates a diagnostic Aid from root causing DTC: C1197 sym 92 caused by a pinched air inlet hose to the suspension compressor air leveling system.
21-NA-135
This service bulletin provides information to inform dealership personnel about Law Enforcement and Government vehicles that request to disable or enable content.
01-08-42-001Q
This service bulletin provides information on Exterior Lamp Condensation and Water Leak Information and Replacement Guidelines.
22-NA-005
This service bulletin provides information for dealers/technicians on Information on Opening / Closure Instructions for DDR (Damaged, Defective, Recalled) High Voltage Battery Dunnage / Container.
PIT5832U
This Preliminary information communicates a diagnostic tip on how to resolve a issue if the serial data authentication configuration did not complete correctly.
PIT5985J
This Preliminary information communicates diagnostic tips on how to resolve a issues with vehicles that will not power up after a can bus 2 issue, lightning strike, or a failed over the air update.
PIE0753G
This engineering information (EI) will assist GM to recover a small number of electric vehicle battery packs from customer-owned vehicles in the field for further engineering study and analysis.
PIT6323
This Preliminary information communicates a diagnostic tip for a unwanted alarm concern caused by a software amonaly with the BCM
N242451390-02
Service Update. On certain vehicles, the 12V battery negative cable was erroneously labeled with a First Responder Emergency Cut Loop label. Dealers are to inspect and confirm whether or not the High Voltage Service Lockout Harness has the Emergency Cut Loop label installed and ensure that the 12V Battery Negative Cable does not have the Emergency Cut Loop label installed.
PIT6317
This Preliminary information communicates if a customer and service tech encounter a gear display after a radio update, to replace the A11 radio for this concern.
24-NA-132
Warranty Administration - Claim Submission for Field Actions using Vehicle Wide Programming.
PIC6556H
This Preliminary information communicates to check the drivers monitoring camera for a B1DD0 SYM57 or B0126 SYM82 setting with no other DTCs.
PIT6274B
This Preliminary information communicates to dealership technicians that if they have a customer with this issue, do not replace any parts until the repair is available.
20-NA-132
This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
PIT6207A
This Preliminary information communicates how to diagnosis a inoperative midgate when there is a issue with the midgate glass or operator error.
PIT6213B
This Preliminary information communicates that the Tailgate Assist Handle is not included with the Hummer EV and the RST/Denali EV trucks and how to get one if needed.
PIT6313
This Preliminary information communicates confusion with the DTC naming of the frontview camera module and when dealership see the naming of the K124 Image Processing Module 1 - Processor 1 it is the B174W Front View Camera - Windshield.
07-00-89-037U
This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance programs.
24-NA-045
This informational bulletin provides information on Pop/Creak Type Noise While Sitting Stationary and Turning Steering Wheel with Brakes Applied.
03-06-01-023I
This service bulletin explains how to measure for oil consumption and possible reasons for loss of oil.
PIP5981C
This Preliminary information communicates ordering process for the front and rear drive units are on restriction for all listed EV vehicles for engineering review.
PIP6009B
This Preliminary information communicates the request that engineering it looking to get data from these vehicles before any work is being performed.
PIT6186D
This Preliminary information communicates that a customer may see a Super Cruise Unavailable message with multiple codes setting and Engineering is working on a resolution.
18-NA-263
This warranty administration bulletin provide policy information for variable diagnostic time allowances on select labor operations (U.S. Only).
22-NA-038
This warranty bulletin provides information on Customer Concern Not Duplicated (CCND) Labor Operation Numbers.
22-NA-053
This service bulletin provides information for dealers/technicians on Labor Operations for Limited Production Option (LPO) Calibrated Accessories.
PIT6304
This Preliminary information communicates a diagnostic Aid from root causing DTC: C1197 caused by a pinched air inlet hose to the suspension compressor air leveling system.
24-NA-268
This technical bulletin provides a procedure to correct the condition of Instrument Panel Rattle/Buzz/Noise from Right Hand Side I/P At Windshield.
N242451390-01
Service Update. On certain vehicles, the 12V battery negative cable was erroneously labeled with a First Responder Emergency Cut Loop label. Dealers are to remove the First Responder Emergency Cut Loop label from the 12V battery negative cable.
N242489900
Stop Delivery Order Await Communication: Reference Number N242489900
PIT6250A
This Preliminary information communicates a diagnostic tip for steering wheel rubbing on steering column cover.
24-NA-083
This informational bulletin provides information on EV Charge Inlet Dust Cover Replacement Information.
PIE0753F
This engineering information (EI) will assist GM to recover a small number of electric vehicle battery packs from customer-owned vehicles in the field for further engineering study and analysis.
PIT6293
This Preliminary information communicates if a customer and service tech encounter this issue, verify the switch assembly and continue with repairs.
PIC6552D
This Preliminary information communicates how to recover the Image Processing Module.
PIC6587
This Preliminary information communicates Thus the active safety systems maybe inoperable and to perform a module reset to correct.
PIT5962B
This Preliminary information communicates a GM part number for reflective high temperature heat or insulating tape when repairing wiring harnesses.
PIT6202C
This Preliminary information communicates how to properly relearn the e-Trunk if it has lost it's learn.
24-NA-259
This service bulletin provides a service procedure to correct customer concerns of Air Conditioning (A/C) Not Working and/or Blows Warm Air.
22-NA-238
This service bulletin provides diagnostic/repair information to correct a customer concern of Cellphone not Charging or USB Receptacle Inoperative.
PIP5981B
This Preliminary information communicates ordering process for the front and rear drive units are on restriction for all listed EV vehicles for engineering review.
PIT6277
This Preliminary information communicates a diagnostic tip for a possible concern of the 110V outlets being inoperative
N242470230
Certain vehicles listed above may need an updated Owner’s Manual insert which includes improved feature descriptions for Remote Key Operation (Key Fobs), Power Hood (eTrunk) for all, and Swing Gate information (for HUMMER EV SUV). Dealers will insert the updated insert into the Owner’s Manual. Since the insert can be easily installed, and to reduce customer inconvenience, the insert will be sent directly to customers of record along with instructions. Customers may place the insert into their Owner’s Manual or, if they desire, they may ask the dealer to perform this task.
24-NA-231
This technical bulletin provides a procedure to correct the condition of Front Headlamp Moldings Loose.
24-NA-249
This technical bulletin provides a procedure to correct the condition of Front Seat Covers Not Secured to Seat Frame.
PIP6009
This Preliminary information communicates the request that engineering it looking to get data from these vehicles before any work is being performed.
PIT6186C
This Preliminary information communicates that a customer may see a Super Cruise Unavailable message with multiple codes setting and Engineering is working on a resolution.
PIT6244
This Preliminary information communicates how the left lower corner of the DIC is dual purpose and when vehicle is first started it displays the rear passenger seatbelt indicators and then after a short drive it will change and show the four wheel drive indicator.
PIT6245
This Preliminary information communicates the need to program the BECM before replacement of the high Voltage battery.
PIT6044L
This Preliminary information communicates that a Software update is in the works and to disconnect the 12 volt battery to clear the codes.
PIE0753E
This engineering information (EI) will assist GM to recover a small number of electric vehicle battery packs from customer-owned vehicles in the field for further engineering study and analysis.
PIP6009A
This Preliminary information communicates the request that engineering it looking to get data from these vehicles before any work is being performed.
24-NA-034
This service bulletin provides information for dealers/technicians on Grunt Noise with Adaptive Cruise or One-Pedal Drive.
24-NA-040
This service bulletin provides information on All hazmat parts being returned to the Warranty Parts Center (WPC) must be shipped using Central Transport. Hazardous materials should never be sent by air transportation to the WPC.
PIT6186B
This Preliminary information communicates that a customer may see a Super Cruise Unavailable message with multiple codes setting and Engineering is working on a resolution.
10-00-89-009F
This service bulletin provides information on key code security rules and information on GM keycode look-up applications (U.S).
PIT6215A
This Preliminary information communicates to dealership technicians that if they encounter a customer vehicle with this concern, to perform the steps listed and should be able to reprogram the module and correct this.
PIT6255
This Preliminary information communicates a diagnostic tip when experiencing an error when trying to perfom a trim height learn or review pressure data in GDS
24-NA-212
This informational bulletin provides information on Information on Soft Tonneau Cover Installation Technical Tip.
99-00-89-019Z
This Warranty Administration bulletin provides information on the Global Warranty Management (GWM) Warranty Parts Center (WPC) Parts Return Program.
07-00-89-037T
This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance programs.
23-NA-154
This bulletin provides information on Warranty Administration – Required Operating Procedures - 8 Points (U.S. Only).
23-NA-219
This service bulletin provides information on Concerns or Questions Regarding Installation of Dealer Installed Accessories.
08-07-30-026I
This service bulletin provides information on some vehicles that may rock or move slightly forward or rearward while in Park at start up after cold soak. This condition may be accompanied by a clunk noise. This is a slight movement that is more often seen visually, rather than felt, when viewed from the outside and using the auto-start feature, if equipped.
18-NA-146
This warranty administration bulletin provides policy information, proper labor operation selection and causal part identification for warranty transactions (U.S. Only).
07-00-89-036K
This service bulletin provides information on Enhancing Field Product Reports with Digital Pictures.
02-00-89-002X
This service bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S. and Canada Dealers Only).
PIT3271P
This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles. General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.
24-NA-174
The bulletin provides direction on how to locate the Temporary Service Part (TSP) form in GlobalConnect.
05-03-08-002J
This service bulletin provides information to dealership personnel on diagnosis and replacement of shock absorber and strut due to fluid leak.
23-NA-044
This service bulletin provides information on AGM batteries that require less frequent charging in storage.
24-NA-133
This informational bulletin provides information on Wheel Drive Shaft Retention Snap Ring Design Change.
Complaint counts are reports filed with NHTSA, not failure rates. A common model collects more of them than a rare one that breaks more often.