PIP4902W
Service Bulletin/Repair Instructions
This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
Vehicle report
Technical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.
PIP4902W
This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
PIT5099J
PI to help diagnose A/C concern
PIT3271Q
This preliminary information communicates information about how to determine if a wheel and tires size change is available.
PIT5992B
This preliminary information discusses a condition that may arise from the drivers window switch sending an errant message causing the vehicle to enter manual fob learn mode.
PIP4902V
This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
PIP6104
This Preliminary information communicates the steps on how to save a GDS2 Session Log and upload to a Technical Assistance Case in CX Connect.
PIP4902U
This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
PIT5214G
This Preliminary Information communication provides information to the technician about vehicles that have had multiple repair attempts that are being performed on customer’s vehicles that exhibit vibration conditions without utilizing the support of General Motors Technical Assistance Center. If valid vibration frequency or Road Force Variation data has been collected and a repair attempt does not correct the customer complaint, contact General Motors Technical Assistance Center for further support. For any vehicles that remains unrepaired after being at the dealer for three days or more and a related bulletin or PI is not found, contact General Motors Technical Assistance Center for further support.
13598
New Vehicle Monitoring Programs Section in IVH
PIT5578E
This preliminary information advises technicians the heater hose clamps are one time use only.
PIP4902T
This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
PIC5650M
This Preliminary Information communication provides information to the technician about vehicles that have an intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble Codes B3055, B3060, B3935, C0750, C0755, C0760, C0765, and/or C0775.
N252494770-01
Amendments to the Song-Beverly Act (SBA) California warranty law provides vehicle owners with an opportunity to submit a written notice to GM before filing a lawsuit seeking a vehicle repurchase. If such a notice is not provided to GM, then the vehicle owner is prevented from seeking civil penalties in litigation. Vehicle owners of the affected vehicles will be mailed an owner’s manual and warranty insert containing this information in English and Spanish.
N252494770
Amendments to the Song-Beverly Act (SBA) California warranty law provides vehicle owners with an opportunity to submit a written notice to GM before filing a lawsuit seeking a vehicle repurchase. If such a notice is not provided to GM, then the vehicle owner is prevented from seeking civil penalties in litigation. Vehicle owners of the applicable vehicles will be mailed an owner’s manual and warranty insert containing this information in English and Spanish.
PIT6180A
This Preliminary information communicates assistance in locating the Rear seat belt comfort guides in the parts catalog.
PIP4902S
This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
25-NA-156
This service bulletin provides information on Tire Sidewall Irregularities.
00-06-01-026R
This service bulletin provides information on replacing the intake manifold when the engine is replaced after severe internal engine damage.
PIT5074R
This Preliminary Information communication provides information to the technician about the use of J-35616-64B and Mini 50 terminal test probe, replacement terminals, and terminated leads.
23-NA-153
The service bulletin advises the tech of a normal transmission shift condition and the delay in throttle response when the throttle plate is opened rapidly and advises the customer that it is normal for the delay.
15-NA-010
This service bulletin provides information to dealership personnel for new vehicles with less than 1,000 miles that may not pass California smog inspection or smog inspection in other states.
25-NA-100
This warranty administration bulletin provides policy information on vehicles outside of a California Emissions State who move to and register their vehicle in a California Emission State may be entitled to the 7 year, 70,000-mile Emission Select State Component Limited Warranty.
PI0281L
This preliminary informational (PI) bulletin provides information to dealership personnel that may be helpful when addressing underbody component corrosion with customers.
PIT5551R
This Preliminary information communicates a "Forward Collision System Reduced" message displayed on the DIC when the Forward Automatic Braking has been set to the "Alert" setting. This is normal when the FAB has been set to "Alert".
07-00-89-037W
This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance programs.
25-NA-087
This service bulletin provides information on the proper Reflective High Temperature Heat and/or Insulating Tape to use for certain repairs, such as Wiring Harness Repairs.
13-08-116-001K
The intent of this service bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for causing multiple customer concerns that do not have other diagnostic methods to identify them.
25-NA-052
This bulletin advises the technician to flush the cooling system multiple times if oil has been found in the cooling system and replace the parts that may be contaminated due to oil in system.
24-NA-098
This service bulletin provides information for dealers/technicians on Service Programming System (SPS) Error Codes E4398, E4399, E4401, E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491, E4492, or E6961 and resolution information.
25-NA-065
This informational bulletin instructs the tech when fuel/fluid is needed to be tested and where it can be sent for analysis.
08-03-10-006I
This service bulletin provides a procedure on how to clean and resurface aluminum wheel bead seats for vehicles that have the condition of Tire Slowly Goes Flat, Tire Air Loss, Low Tire Pressure Warning Light Illuminated, Aluminum Wheel Bead Seat Corrosion.
23-NA-164
This service bulletin provides repair information to correct a customer concern of Vehicle Will Lock and Unlock (Active Functions Work) but Will Not Crank or Start (Loss of Passive Functions Do Not Work).
23-NA-163
This service bulletin provides repair information to correct a customer concern of No Crank, No Start, Quick Start/Stall, No FOB Detected, Key FOBs Inoperative, B3924 00, B3925 00, B3926 00, B3927 00, B3928 00 Set.
23-NA-165
This service bulletin provides repair information to correct a customer concern of Vehicle Will Not Lock and Unlock (Loss of Active Functions) Crank or Start (Loss of Passive Functions) with DTC P0513 Set.
15-06-03-001F
This service bulletin provides information to diagnose batteries that have set for a long period of time and/or cold weather climates and testing those batteries.
17-NA-073
This warranty administration bulletin provides information regarding the field action courtesy transportation policy.
PIT5994A
This Preliminary information communication provides information to the technician with diagnostic tips for diagnosing reduced or low engine power with no Driver Information Center messages, that may be caused by an inaccurate brake pedal position sensor.
05-03-07-009L
This service bulletin provides information on Wheel Alignment Specifications, Requirements and Recommendations for GM Vehicles.
11-00-89-005Y
This Warranty Administration bulletin provides information on Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy (U.S. Only).
05-08-51-001L
This informational bulletin provides a procedure on how to remove the paint stain that may present itself under the shipping film.
PIP5358D
This Preliminary Information communication provides information to the technician about vehicles that have an unusual noise and is difficult to identify, isolate or pinpoint. Technician should get record a sound clip or take a video of the noise for assessment by engineering. Technician will need to call General Motors Technical Assistance Center for further assistance.
16-NA-109
This service bulletin provides a procedure inspecting for excess grease or Sealant on the Exterior of the steering gear due to seeing grease or sealant on certain locations on the gear.
PIT5551Q
This Preliminary information communicates a "Forward Collision System Reduced" message displayed on the DIC when the Forward Automatic Braking has been set to the "Alert" setting. This is normal when the FAB has been set to "Alert".
07-00-89-037V
This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance programs.
10-08-110-001L
This service bulletin provides information on proper use of floor mats.
21-NA-043
This bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles before being sold (prepping) to the customer.
22-NA-074
This service bulletin provides service information to technicians on guidelines to replace Oil Cooler, Oil Cooler Lines and Oil Tank if the engine was replaced where large amounts of debris has flowed throughout the oiling system.
22-NA-244
This warranty administration service bulletin provides information about GM Accessories - Dealer-Installed, Repaired or Replaced During Warranty Coverage Period.
01-08-42-001Q
This service bulletin provides information on Exterior Lamp Condensation and Water Leak Information and Replacement Guidelines.
17-NA-331
This service bulletin provides information to the customer about the rear camera guidelines not being present at times due to the VBM taking over the rear camera option.
09-06-04-026Z
This bulletin provides information on identifying Non-GM Engine Calibrations for Gasoline Engines using the Tech 2 or GDS 2.
20-NA-132
This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
07-00-89-037U
This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance programs.
18-NA-263
This warranty administration bulletin provide policy information for variable diagnostic time allowances on select labor operations (U.S. Only).
PIT5074Q
This Preliminary Information communication provides information to the technician about the use of J-35616-64B terminal test probe, replacement terminals, and terminated leads. The J-35616-64B is the latest test probe released for checking tension or probing the .64 series terminals. The test probe terminal has been released in the terminal repair kit (J-38125-620H) located in Lear Tray 7 part number 963716-2. There are 5 terminated leads in a package part number is 13505346, which can be ordered through your normal General Motors Customer Care and Aftersales parts channel.
PIT5696H
This preliminary information discusses potential for a code C0010.5A to store in the brake controller which appears to be setting falsely or is induced by the customer.
PIT5962B
This Preliminary information communicates a GM part number for reflective high temperature heat or insulating tape when repairing wiring harnesses.
PIT6261
This Preliminary information communicates to dealers GM is working on a solution for outdated Apps
08-07-30-035I
This service bulletin provides information on the harmful effects of ethylene glycol in transmission fluid.
19-NA-219
This diagnostic tip bulletin provides additional information on how to diagnose a possible valve, lifter or camshaft issue.
21-NA-181
This service bulletin provides 9th gear operation information to respond to customers that may comment on transmission shift operation.
18-NA-210
This technical bulletin provides a procedure to correct a customer concern of a High Pitch Whine Noise Coming from Front Instrument Panel (IP) Speakers.
23-NA-021
This service bulletin advises the tech that the rotational Clicking Noise Heard After Engine Shut Down may be normal characteristics of the vehicle.
04-06-01-029K
This informational bulletin explains Unscheduled Supplemental Services and the importance of GM Simplified Maintenance Schedules.
PIP4723J
This Preliminary Information communicates to the dealer the process for downloading or updating operating software for the Tire Pressure Monitor, Active Fuel Injector tester, multi media tester, PICO Scope, GR8 starting/charging tester and Vehicle Data Recorder tools, giving website address and step by step instructions to complete the update.
PIT5698E
This Preliminary information communicates additional information on how a LIN bus operates and diagnostic tips when working on a LIN bus.
PIT5569C
This Preliminary information communicates direction and examples when diagnosing multiple DTCs, one of which includes U**** Byte 71 DTC.
PIP6015
This Preliminary information communicates to the dealer a process for accessing the procedure to add attachments to a GM technical assistance case using the dealer case management tool.
24-NA-225
This bulletin provides information on how to look for and test for DEF or water in the fuel system and what the specs should be.
24-NA-040
This service bulletin provides information on All hazmat parts being returned to the Warranty Parts Center (WPC) must be shipped using Central Transport. Hazardous materials should never be sent by air transportation to the WPC.
24-NA-223
This service bulletin informs the technician of an alternate lift procedure that has been developed when the lift plate does not fit the top of the transmission case for 6T30, 6T35, 6T40, 6T45, and 6T50 Transmissions.
10-00-89-009F
This service bulletin provides information on key code security rules and information on GM keycode look-up applications (U.S).
01-06-01-011Q
This service bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil consumption.
PIP5621E
This Preliminary information communicates to the dealer technician that TAC recommends the utilization of the GDS2 software to aid in diagnosing automatic transmission concerns. TAC is requesting the GDS2 session logs be sent in before the dealer contacts TAC.
99-00-89-019Z
This Warranty Administration bulletin provides information on the Global Warranty Management (GWM) Warranty Parts Center (WPC) Parts Return Program.
07-00-89-037T
This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance programs.
23-NA-154
This bulletin provides information on Warranty Administration – Required Operating Procedures - 8 Points (U.S. Only).
PIT5551P
This Preliminary information communicates a "Forward Collision System Reduced" message displayed on the DIC when the Forward Automatic Braking has been set to the "Alert" setting. This is normal when the FAB has been set to "Alert".
04-06-04-051J
This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent additive.
23-NA-219
This service bulletin provides information on Concerns or Questions Regarding Installation of Dealer Installed Accessories.
20-NA-138
This bulletin provides information on Policies Applicable to All U.S. Dealers for Engine and Transmission Assembly Replacement Under Warranty, Policy or Customer Enthusiasm and information on Submission of Warranty Transaction in Global Warranty Management.
08-07-30-026I
This service bulletin provides information on some vehicles that may rock or move slightly forward or rearward while in Park at start up after cold soak. This condition may be accompanied by a clunk noise. This is a slight movement that is more often seen visually, rather than felt, when viewed from the outside and using the auto-start feature, if equipped.
18-NA-146
This warranty administration bulletin provides policy information, proper labor operation selection and causal part identification for warranty transactions (U.S. Only).
PIT5099H
This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.
07-00-89-036K
This service bulletin provides information on Enhancing Field Product Reports with Digital Pictures.
02-00-89-002X
This service bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S. and Canada Dealers Only).
PIC5650L
This Preliminary Information communication provides information to the technician about vehicles that have an intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble Codes B3055, B3060, and/or B3935. Technician should not replace any parts for this concern. If unable to duplicate the concern ask if the customer uses any Radio Frequency Identification Devices when the concern is present. Dealer should also direct their customers to the appropriate section in the Owner manuals that references that the device complies.
PIT3271P
This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles. General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.
24-NA-174
The bulletin provides direction on how to locate the Temporary Service Part (TSP) form in GlobalConnect.
General Communication
Vehicle Wide Programming (VWP) is a new process to update software on GM Vehicles. It provides the ability via a single selection within Techline Connect to first identify which modules need updating and then proceed to updating affected modules (with some exceptions). The updating of modules is completed in parallel instead of the technician needing to update one module at a time. This allows a more streamlined approach for dealers and customers.
05-03-08-002J
This service bulletin provides information to dealership personnel on diagnosis and replacement of shock absorber and strut due to fluid leak.
18-NA-073
This service bulletin provides graphics, information and guidelines for engine component wear to assist service personnel as a guideline to perform necessary engine repairs and prevent unnecessary engine replacement.
23-NA-044
This service bulletin provides information on AGM batteries that require less frequent charging in storage.
PIT6181
This preliminary information discusses driver assist functions that may be disabled due to incorrect tire size.
PIP5569B
This Preliminary information communicates to the dealer an issue where the vehicle's engine may crank over unprompted and not start afterward. This is the result of hooking up the Active Fuel Injector Tool incorrectly on vehicles equipped with a direct fuel injection system. This Preliminary information instructs the dealer of a repair kit they received that will prevent this issue when installed correctly.
PIT5195H
This Preliminary Information communication provides information to the technician about vehicles that the speedometer needle appears to be inaccurate. Dealer should advise the customer the specification for speedometer needle accuracy is +/- 2 MPH at any given speed when looking straight at the needle.
01-00-89-010S
This service bulletin provides information on a guide to help reduce repeat visits for the same customer concern.
16-NA-244
This informational bulletin provides information on Diesel Exhaust Fluid (DEF) and the proper use of the DEF system.
16-NA-380
This service bulletin provides a diagnostic aid procedure on how to perform a quick test to check if the DPF is the cause of excessive soot from the tailpipe.
07-06-01-016J
This service bulletin provides information on Internal Engine Noise or Damage After Oil Filter Replacement.
23-NA-141
This informational bulletin advises the technician that the engine and related parts will be debited if found that the tech did not properly prepare the engine block from dirt and debris in bolt holes or if found that the block was damaged by the tech.
00-06-01-012N
This service bulletin advises about the possible issues that may occur when using a scotch brite pad or highly abrasive disk on gasket sealing surfaces or reused parts.
05-06-04-022V
This bulletin provides information on the TOP TIER Detergent Gasoline Licensed Brands and the TOP TIER Diesel Fuel Licensed Brands that are recommended for use in all GM vehicles and the TOP TIER FUELS website URL.
16-NA-222
This bulletin provides information on Engine Concerns that could result from lack of scheduled maintenance, improper service or aftermarket calibrations.
09-06-04-026Y
This bulletin provides information on identifying Non-GM Engine Calibrations for Gasoline Engines using the Tech 2 or GDS 2.
01-06-01-011P
This service bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil consumption.
18-NA-103
This service bulletin provides service information for customer concerns of an in-tank fuel pump whining noise, engine hard to start and/or stalls and Malfunction Indicator Lamp (MIL) is illuminated that may be caused by gelling of fuel in cold temperatures.
18-NA-306
This Warranty Administration service bulletin provides information for dealers/Service advisors on when and how to submit a Pre-Repair Authorization (PRA).
PI0754G
This PI provides information on Rear and Side Tempered Glass Spots (Quench Marks) and that they are a normal characteristic.
16-NA-158
This service bulletin describes the U.S. Dealer Special Tool Loan Program process.
12-01-37-001G
This service bulletin provides information to dealership personnel on a new refrigerant (R1234yf) for A/C service.
24-NA-141
GM is receiving damaged (cracked or broken) transmission cores returned to the reman facilities. The damage is being caused either in the removal process by the technician, or inadequate packaging or shipping. This bulletin advises the dealers to be more careful not to damage the transmissions during removal and to package the core properly for return.
00-03-10-002M
This service bulletin provides information on Chemical Staining, Pitting, Corrosion and/or Spotted Appearance of Chromed Aluminum Wheels.
17-NA-157
This service bulletin explains the difference in oil filters for gas engines with new oil pump control systems and the possibilities of what may happen using the incorrect filter.
99-04-20-002O
This service bulletin provides information on Driveline Clunk Noise and what is acceptable and what is considered normal operation.
04-06-04-051I
This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent additive.
21-NA-268
This service bulletin provides diagnostic/repair information to correct customer concerns of a Crank No Start or Extended Crank, Malfunction Indicator Lamp (MIL) Illuminated or Possible Increased Brake Pedal Effort.
16-NA-383
This service bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels should be used to reduce carbon build-up.
22-NA-070
This service bulletin provides information for replacement parts traceability (RPT) process to aid in tracking part replacements.
18-NA-099
This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product Allegation Resolution (PAR) claim.
22-NA-018
This service bulletin provides information for the Global Warranty Management (GWM) Warranty Parts Center (WPC) Part Photo Return Process (U.S. Dealers Only).
18-NA-125
This service bulletin provides information for engine oil life monitor operation calculation.
21-NA-068
This warranty administration bulletin provides policy information requirements applicable to key fob replacement under the New Vehicle Limited Warranty or under a Replacement Parts Warranty on 2017-2022 and newer model year vehicles with RPO ATH and AVJ.
20-NA-016
This Warranty Administration bulletin provides information on customer vehicles concern results in a manufacturer repurchase from the customer, GM depends on the dealership to host and administer the repurchase closing and intake of the returning vehicle.
18-NA-020
This technical bulletin provides a procedure to replace the charge air cooler due to moisture getting inside of it and causing a malfunction indicator lamp illuminated with DTC P0300 and/or P0299/P2227.
23-NA-032
The informational bulletin advises the tech to use the glow plug bore cleaner to reduce the chance of soot building up on the glow plug causing a premature failure.
08-07-30-035H
This bulletin provides information on the harmful effects of water or ethylene glycol in transmission fluid.
16-NA-119
This warranty administration bulletin provides policy information to cover GMs policy on performing GM covered vehicle services and maintenance on vehicles originating/sold in Canada.
09-00-89-008G
This Warranty Administration bulletin provides retail and wholesale service personnel with the policies/procedures and the warranty transaction submission procedures that support the Personal Property Damage process.
18-NA-067
This service bulletin provides information for cleaning brake dust off of aluminum or chrome wheels.
18-NA-361
This technical bulletin provides a procedure to flush the cooler lines to validate if there is excessive debris in the fuel system caused by a failed part.
22-NA-106
This service bulletin provides information on GM Canada New Vehicle Tire Warranty Program for Original Equipment (OE) Tires and PDI installed Limited Production Option (LPO) Tires.
06-00-89-029V
This service bulletin includes information on Interior Cleaning - Instrument Panel (IP), Hard or Plastic Surfaces, Seats, Carpet, Leather, Vinyl, Fabric Cleaner, Stain Remover, Restorer - Product Availability.
10-08-110-001K
This service bulletin provides information on proper use of floor mats.
13-08-116-001J
The intent of this service bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for causing multiple customer concerns that do not have other diagnostic methods to identify them.
15-00-89-004G
This service bulletin provides technicians with information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage.
23-NA-125
This service bulletin provides information for dealers/technicians on Over The Air (OTA) and In Market Enhancement (IME) FAQs.
00-03-10-006P
This service bulletin provides information for dealers/technicians on Tire Radial Force Variation (RFV).
17-NA-052
This bulletin updates the position of General Motors on refinishing aluminum wheels. GM has determined that wheel refinishing under warranty will no longer be performed.
10-08-45-001H
This bulletin provides information for electrical ground repairs using new General Motors replacement fasteners with conductive finish.
23-NA-103
This service bulletin provides information on submitting quality Photos of Various Vehicle Concerns to the GM Technical Assistance Center (TAC).
PIT6140
This preliminary information discusses potential camera functional issues if the camera is not properly programmed.
17-NA-106
This technical bulletin provides repair information to correct a customer concern of an interior boom noise heard while driving low speeds in high gear.
PIT5992A
This preliminary information discusses a condition that may arise from the drivers window switch sending an errant message causing the vehicle to enter manual fob learn mode.
24-NA-054
This service bulletin provides information on No Heated Seats or Heated Steering Wheel During Remote Start.
07-00-89-037S
This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance programs.
11-00-89-005X
This Warranty Administration bulletin provides information on Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy (U.S. Only).
PIP5596A
This Preliminary information communicates that when removing the fuel line jumper hose care should be taken to be sure the line is reinstalled correctly to avoid a no/low fuel pressure situation.
PIT5551N
This Preliminary information communicates a "Forward Collision System Reduced" message displayed on the DIC when the Forward Automatic Braking has been set to the "Alert" setting. This is normal when the FAB has been set to "Alert".
19-NA-044
This service bulletin provides information on the cold start control system in DI engines to reduce cold start emissions and improve fuel economy.
16-NA-338
This Warranty Admin service bulletin provides guidelines for Dealers Not Required and for Dealers Required to Contact the PQC for engine or transmission assembly replacement and explains the PQC process, GWM Transaction submission, vehicle service record retention and proper handling of assembly returns for Canadian Dealers only.
PIT6122
This Preliminary information communicates to dealers of a known issue with failed map update
18-NA-035
This service bulletin provides information on a normal characteristic of a transmission that will not shift into overdrive range during cold ambient temperatures.
22-NA-166
This technical bulletin provides repair information to correct a customer concern of finding a water leak inside the interior of the vehicle.
23-NA-046
This service bulletin provides a procedure to check for water intrusion at the door electrical connectors and repair the wiring if found the cause of customer concerns of Power Windows and/or Mirrors Inoperative, Power Seat Movement Inoperative and/or Moving On Its Own, Side Object Detection Inoperative and/or Unwanted Activation, Power Door Lock Cycle Inoperative, Keyless Entry Inoperative.
PI0281K
This preliminary informational (PI) bulletin provides information to dealership personnel which may be helpful when addressing underbody component corrosion with customers.
18-NA-162
This technical bulletin provides a procedure for air conditioning refrigerant desiccant replacement due to A/C Not Cooling or refrigerant loss.
18-NA-176
This technical bulletin provides a procedure to add reflective butyl tape to the rear driver's side module to correct the radar reflection being detected and triggering the false alerts.
02-08-42-001J
This informational bulletin provides information for dealers/technicians on Headlamp, Tail Lamp, License Lamp or Fog/Driving Lamp Damage.
PI1394B
This PI bulletin advises the technician on the proper way to install the pistons in an engine.
PIP5601B
This Preliminary Information communication provides information to the technician about vibration complaints that are one of the most challenging complaints to accurately diagnose and repair. Technician will need to use Pico Oscilloscope Diagnostic Kit to effectively diagnosis vehicles. Technician should drive the vehicle will using the Pico Oscilloscope to record data. After the data is recorded it should be reviewed to determine the root cause of the concern. If a repair attempt made the concern better but not eliminated or had no affect at all, and are requesting assistance from General Motors Technical Assistance Center record another Pico file and save it to the computer. After the new Pico Oscilloscope data has been saved email the data to General Motors Technical Assistance Center in the subject line include ?Vibration? ?Business Associate Code? and the last 8 of the Vehicle Identification Number.
PI0592I
This preliminary information (PI) provides information om Service Programming System (SPS) Error Codes (E4398, E4399, E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491 or E6961).
19-NA-181
This service bulletin provides a procedure to locate and repair the engine wiring harness to correct customer concerns of multiple electrical issues.
PIT5074P
This Preliminary Information communication provides information to the technician about the use of J-35616-64B terminal test probe, replacement terminals, and terminated leads. The J-35616-64B is the latest test probe released for checking tension or probing the .64 series terminals. The test probe terminal has been released in the terminal repair kit (J-38125-620H) located in Lear Tray 7 part number 963716-2. There are 5 terminated leads in a package part number is 13505346, which can be ordered through your normal General Motors Customer Care and Aftersales parts channel.
PIT5962A
This Preliminary information communicates a GM part number for reflective high temperature heat or insulating tape when repairing wiring harnesses.
PIT5214F
This Preliminary Information communication provides information to the technician about vehicles that have had multiple repair attempts that are being performed on customer?s vehicles that exhibit vibration conditions without utilizing the support of General Motors Technical Assistance Center. If valid vibration frequency or Road Force Variation data has been collected and a repair attempt does not correct the customer complaint, contact General Motors Technical Assistance Center for further support. For any vehicles that remains unrepaired after being at the dealer for three days or more and a related bulletin or PI is not found, contact General Motors Technical Assistance Center for further support.
PIT5551M
This Preliminary information communicates a "Forward Collision System Reduced" message displayed on the DIC when the Forward Automatic Braking has been set to the "Alert" setting. This is normal when the FAB has been set to "Alert".
03-00-91-001I
This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure when diagnosing vibration concerns.
20-NA-159
This Warranty Administration bulletin is for information on General Motors New Vehicle Tire Warranty Program (U.S. Dealers Only).
23-NA-065
This service bulletin provides repair information to correct a customer concern of OnStar Inoperative after Importing Vehicle from Canada to the United States.
05-00-89-029F
This service bulletin provides information on General Motors Dealership Critical Equipment Requirements and Recommendations.
01-06-01-011O
This service bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil consumption.
17-NA-170
This service bulletin provides information about the Hunter wheel Road Force balancers that should be utilized for all repairs requiring balance and Road Force measurement.
99-00-89-019Y
This Warranty Administration bulletin provides information on the Global Warranty Management (GWM) Warranty Parts Center (WPC) Parts Return Program.
02-00-89-002W
This service bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S. and Canada Dealers Only).
10-00-89-006J
This service bulletin provides information for dealers on how to submit a product information report (PIR) (Canada Only).
PIT5099G
This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.
PIT5698D
This Preliminary information communicates additional information on how a LIN bus operates and diagnostic tips when working on a LIN bus.
07-08-49-020R
This informational bulletin provides information for the IPC odometer programming method quick reference guide.
22-NA-170
This bulletin offers Information on Possible Crank No Start or Extended Crank with DTC P12A6 or Service Safety Restraints message on DIC, with B0073.
PIT5823A
This preliminary information discusses the possibility and repair of water entering a connector and causing fuel system electrical or battery drain concerns .
17-NA-281
This service bulletin provides information on RDM Axle Ratios for AWD Vehicles for Vibration Diagnostics When Using the Pico Scope.
PIT5551L
This Preliminary information communicates a "Forward Collision System Reduced" message displayed on the DIC when the Forward Automatic Braking has been set to the "Alert" setting. This is normal when the FAB has been set to "Alert".
PIP5621D
This Preliminary information communicates to the dealer technician that TAC recommends the utilization of the GDS2 software to aid in diagnosing automatic transmission concerns. TAC is requesting the GDS2 session logs be sent in before the dealer contacts TAC.
09-00-89-016H
This Warranty Administration bulletin provides information on the proper use of the labor operation 0600014.
PIP5628G
This Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D
15-00-89-004F
This service bulletin provides technicians with updated information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage.
10-06-05-002M
This informational bulletin provides information on Clean Exhaust Filter See Owner Manual Now or Cleaning Exhaust Filter Keep Driving Until Message is Cleared messages Displayed on DIC, DTC P2463 May Be Set.
01-00-89-010R
This service bulletin provides information on a guide to help reduce repeat visits for the same customer concern.
03-06-04-017T
This service bulletin provides information on availability of Diesel Fuel additives.
04-06-04-051H
This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent additive.
09-06-04-026X
This bulletin provides information on identifying Non-GM Engine Calibrations for Gasoline Engines using the Tech 2 or GDS 2.
17-NA-066
This service bulletin provides information for automatic transmission Oil Cooler Flush and flow test.
PIP5358C
This Preliminary Information communication provides information to the technician about vehicles that have an unusual noise and is difficult to identify, isolate or pinpoint. Technician should get record a sound clip or take a video of the noise for assessment by engineering. Technician will need to call General Motors Technical Assistance Center for further assistance.
PIT5551K
This Preliminary information communicates a "Forward Collision System Reduced" message displayed on the DIC when the Forward Automatic Braking has been set to the "Alert" setting. This is normal when the FAB has been set to "Alert".
21-NA-026
This service bulletin provides information for dealers/technicians on accessory all-weather floor liners and flat mats warped or misshapen.
99-09-40-005I
This service bulletin provides information on availability for a seat belt extender.
PIP4902R
This Preliminary Information communication provides information to the technician that General Motors Technical Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.
01-06-01-011N
This service bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil consumption.
99-08-51-001F
This service bulletin provides information on Paintless Dent Repair Process.
13-08-116-001I
The intent of this service bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for causing multiple customer concerns that do not have other diagnostic methods to identify them.
PIT4261J
This Preliminary Information communication provides information to the technician about vehicles with tire sidewall irregularities. This is a visual condition that will not affect durability, reliability or performance of the tires. Dealer should communicate to the customer that slight sidewall indentations are a common characteristic of radial tire construction.
04-07-30-013E
This service bulletin provides information to dealership personnel on automatic transmission shift and engine driveability concerns and/or MIL ON due to aftermarket oil bath air filter use.
02-00-89-002V
This service bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S. Dealers Only).
08-07-30-026H
This service bulletin provides information on some vehicles that may rock or move slightly forward or rearward while in Park at start up after cold soak. This condition may be accompanied by a clunk noise. This is a slight movement that is more often seen visually, rather than felt, when viewed from the outside and using the auto-start feature, if equipped.
12-03-10-001E
This service bulletin provides information for dealers/technicians on Vibration Shortly After Tires are Mounted/Preventing Vibration from Wheel Slip (Tire Sliding on Wheel).
PIC5650K
This Preliminary Information communication provides information to the technician about vehicles that have an intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble Codes B3055, B3060, and/or B3935. Technician should not replace any parts for this concern. If unable to duplicate the concern ask if the customer uses any Radio Frequency Identification Devices when the concern is present. Dealer should also direct their customers to the appropriate section in the Owner manuals that references that the device complies.
01-08-42-001P
This service bulletin provides information on Exterior Lamp Condensation and Water Leak Information and Replacement Guidelines.
11-00-89-005W
This Warranty Administration bulletin provides information on Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy (U.S. Only).
PIP5628F
This Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D
12-03-10-001D
This service bulletin provides information for dealers/technicians on Vibration Shortly After Tires are Mounted/Preventing Vibration from Wheel Slip (Tire Sliding on Wheel).
04-00-89-015Z
This bulletin provides information on Warranty Administration â Required Operating Procedures - 8 Points (U.S. Only).
08-07-30-035G
This bulletin provides information on the harmful effects of water or ethylene glycol in transmission fluid.
10-08-110-001J
This service bulletin provides information on proper use of floor mats.
11-00-89-005V
This Warranty Administration bulletin provides information on Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy (U.S. Only).
PI0281J
This preliminary informational (PI) bulletin provides information to dealership personnel which may be helpful when addressing underbody component corrosion with customers.
PIT5992
This preliminary information discusses a condition that may arise from the drivers window switch sending an errant message causing the vehicle to enter manual fob learn mode.
PIT5994
This Preliminary information communication provides information to the technician with diagnostic tips for diagnosing reduced or low engine power with no Driver Information Center messages, that may be caused by an inaccurate brake pedal position sensor.
03-06-04-017S
This service bulletin provides information on availability of Diesel Fuel additives.
23-NA-047
This informational bulletin provides information for dealers/technicians on Dust, Snow or Water Around Fuel Filler Area.
00-06-01-012M
This service bulletin advises about the possible issues that may occur when using a scotch brite pad or highly abrasive disk on gasket sealing surfaces or reused parts.
00-06-01-026Q
This service bulletin provides information on replacing the intake manifold when the engine is replaced after severe internal engine damage.
22-NA-009
This service bulletin provides service information on new torque specification and installation procedure for ACDelco Spin-On Oil Filters.
07-06-01-016I
This service bulletin provides information on Internal Engine Noise or Damage After Oil Filter Replacement.
10-06-05-002L
This informational bulletin provides information on Clean Exhaust Filter See Owners Manual Now or Cleaning Exhaust Filter Keep Driving Until Message is Cleared messages Displayed on DIC, DTC P2463 May Be Set.
15-NA-017
This Warranty Administration bulletin provides policy information on Causal Part requirements for transactions submitted to GM for payment.
22-NA-045
This technical bulletin provides repair information to correct a customer concern of Air Conditioning Odor During Restart After Auto-Stop.
PIT5551J
This Preliminary information communicates a "Forward Collision System Reduced" message displayed on the DIC when the Forward Automatic Braking has been set to the "Alert" setting. This is normal when the FAB has been set to "Alert".
PI0754F
This PI provides information on Rear and Side Tempered Glass Spots (Quench Marks) and that they are a normal characteristic.
99-04-20-002N
This service bulletin provides information on Driveline Clunk Noise and what is acceptable and what is considered normal operation.
01-08-42-001O
This service bulletin provides information for dealers/technicians on Exterior Lamp Condensation and Water Leaks and Replacement Guidelines.
PIP5623
This Preliminary information communicates that a rotational clicking noise heard after engine shut down is a design characteristic and no repairs should be attempted.
PIP5628E
This Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D
N222372590-02
Service Update. Certain vehicles may have a condition in which ice or sludge can accumulate in the Charge Air Cooler (CAC) or Closed Crankcase Ventilation (CCV) system when driving in extremely cold weather conditions (-18°C (0°F) or less).
00-00-90-002M
This service bulletin provides information for accurate tire pressures that ensure the safe handling and appropriate ride characteristics of GM cars and trucks.
07-03-16-004E
This service bulletin provides information for tire pressure monitoring (TPM) system concerns.
02-00-89-002U
This service bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S. Dealers Only).
20-NA-047
This service bulletin provides a service procedure to correct customer concerns of Front or Rear Crankshaft Oil Leak, MIL Illuminated with DTC P1101 Set.
N222372590-01
Service Update. Certain vehicles may have a condition in which ice or sludge can accumulate in the Charge Air Cooler (CAC) or Closed Crankcase Ventilation (CCV) system when driving in extremely cold weather conditions (-18°C (0°F) or less). Dealers will install a TCV thermal wrap and, if applicable, reprogram the Engine Control Module.
PIP5812C
This Preliminary information communicates the possibility of dtc p0299 p0234 setting due to oil/moisture cndensate freezing in Turbocharger Wastegate Regulator Solenoid Valve (TCV) during cold weather driving
22-NA-257
This service bulletin provides information on Dealer Installed LPO Wheel Installation and Return Process.
N222372590
Service Update. Certain vehicles listed above may have a condition in which ice or sludge can accumulate in the Charge Air Cooler (CAC) or Closed Crankcase Ventilation (CCV) system when driving in extremely cold weather conditions (-18°C (0°F) or less). Dealers will install a TCV thermal wrap and, if applicable, reprogram the Engine Control Module.
09-00-89-008F
This Warranty Administration bulletin provides retail and wholesale service personnel with the policies/procedures and the warranty transaction submission procedures that support the Personal Property Damage process.
PIP5540J
This Preliminary information communicates to the technician the need to inspect the induction system for potential icing issues in very cold ambient temperatures. To allow the ice to melt so that it can be drained from the related components. That any of the listed DTC's may set with or without poor engine performance.
21-NA-124
This service bulletin provides diagnostic tips/steps on testing for possible EVAP leaks in the system to correct a customer concern of an MIL Illuminated with DTCs P0442 and/or P0455 Set.
PIT5551H
This Preliminary information communicates a "Forward Collision System Reduced" message displayed on the DIC when the Forward Automatic Braking has been set to the "Alert" setting. This is normal when the FAB has been set to "Alert".
PIP5632G
This Preliminary Information communication provides information to the technician that General Motors Technical Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.
PIP4902Q
This Preliminary Information communication provides information to the technician that General Motors Technical Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.
PIP5814
This Preliminary information communicates that there some service parts released to dealers missing software.
PIT3271N
This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles. General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.
PIP5598D
This Preliminary information communicates the possibility of a crank no start or extended crank condition due to exhaust cam reluctor being out of position.
19-NA-078
This warranty administration bulletin provide policy information on tires are not meeting tread depth expectations, or wearing out (reaching 2/32)) too quickly.
PIE0720A
This engineering information (EI) closure ends the need to gather further information from technicians in regards to Vehicle Will Not Move When in Drive, Neutral and/or Reverse and DTCs P0746, P0747 Set.
22-NA-224
This service bulletin provides a repair procedure to correct a customer concern of Reduced Engine Power, Malfunction Indicator Lamp (MIL) Illuminated - DTCs P0101, P0172, P0299, P0506, and/or P1101 Set.
PIP5651G
This Preliminary information communicates the possibility of the charge air cooler pipe connection becoming disconnected from the throttle body causing a reduced power issue and one or more of the following trouble codes P0172, P0299, P0101, P0506, P1101.
15-NA-087
This technical bulletin advises the technician to rest the MIL and diagnose additional DTCs for why the code is setting and disabling the start/stop system.
22-NA-205
This service bulletin provides information on Module Harvesting.
10-00-89-006I
This service bulletin provides information for dealers on how to submit a product information report (PIR) (Canada Only).
PIE0720
This engineering information (EI) is requesting information from technicians to perform the check list provided and contact the engineer listed in regards to Vehicle Will Not Move When in Drive, Neutral and/or Reverse and DTCs P0746, P0747 Set.
PIT5953
This preliminary information discusses the possibility of brake module damage caused by performing the rear brake service incorrectly.
99-00-89-019X
This Warranty Administration bulletin provides information on the Global Warranty Management (GWM) Warranty Parts Center (WPC) Parts Return Program.
PIC5453D
This Preliminary Information communication provides information to the technician that General Motors and General Motors of Canada Company do not support cross border sales. The General Motors of Canada Customer Care Centre is the sole authorized provider of a certification confirmation letter which helps our customers identify if their vehicles meets the required USA regulatory standards necessary for importation into the USA.
22-NA-195
This service bulletin provides information on Handling Requests for Modifications to Permanently Import/Export Vehicles Between the U.S. and Canada.
PIT5698C
This Preliminary information communicates additional information on how a LIN bus operates and diagnostic tips when working on a LIN bus.
03-06-04-017R
This service bulletin provides information on availability of Diesel Fuel additives.
PI0592G
This preliminary information (PI) provides information om Service Programming System (SPS) Error Codes (E4398, E4399, E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491 or E6961).
05-06-04-022T
This bulletin provides information on the TOP TIER Detergent Gasoline Licensed Brands and the TOP TIER Diesel Fuel Licensed Brands that are recommended for use in all GM vehicles and the TOP TIER FUELS website URL.
06-00-89-031H
This service bulletin provides information on OEM and Remanufactured Engine and Automatic Transmission/Transaxle Identification.
07-06-01-016H
This service bulletin provides information on Internal Engine Noise or Damage After Oil Filter Replacement.
13-08-116-001H
The intent of this service bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for causing multiple customer concerns that do not have other diagnostic methods to identify them.
15-00-89-004E
This service bulletin provides technicians with updated information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage.
01-00-89-010Q
This service bulletin provides information on a guide to help reduce repeat visits for the same customer concern.
05-00-89-072F
This service bulletin provides the technician with additional information on fuels, fuel additives and fuel management.
09-06-04-026W
This bulletin provides information on identifying Non-GM Engine Calibrations for Gasoline Engines using the Tech 2 or GDS 2.
PIP5621C
This Preliminary information communicates to the dealer technician that TAC recommends the utilization of the GDS2 software to aid in diagnosing automatic transmission concerns. TAC is requesting the GDS2 session logs be sent in before the dealer contacts TAC.
00-06-01-012L
This service bulletin advises about the possible issues that may occur when using a scotch brite pad or highly abrasive disk on gasket sealing surfaces or reused parts.
01-06-01-011M
This service bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil consumption.
03-06-04-017Q
This service bulletin provides information on availability of Diesel Fuel additives.
04-06-04-051G
This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent additive.
00-06-01-026P
This service bulletin provides information on replacing the intake manifold when the engine is replaced after severe internal engine damage.
11-00-89-005U
This Warranty Administration bulletin provides information on Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy (U.S. Only).
05-00-89-029E
This service bulletin provides information on General Motors Dealership Critical Equipment Requirements and Recommendations.
22-NA-181
This diagnostic tip advises the tech not to separate the flexplate from the torque convertor or damage my occur if the engine is started while diagnosing for noise from the engine or transmission.
PIP5640A
This Preliminary Information communication provides information to the technician to not remove the torque converter bolts and start the engine as this may cause damage to the torque converter of the crankshaft on vehicles equipped with an automatic transmission.
19-NA-013
This technical bulletin provides repair information to correct a customer concern of hearing a ticking or popping noise at roof rail assist handle(s).
11-00-89-005T
This Warranty Administration bulletin provides information on Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy (U.S. Only).
20-NA-065
This bulletin provides information on tools available to find an intake vacuum leak or exhaust leak to correct a condition of MIL Illuminated with Multiple Fuel Trim and/or Oxygen Sensor Codes Set.
04-00-89-015X
This bulletin provides information on Warranty Administration â Required Operating Procedures - 8 Points (U.S. Only).
22-NA-107
This service bulletin provides repair information to correct a customer concern of a Service AWD Message in DIC at Ignition On with DTC C056D Set.
PIT5569B
This Preliminary information communicates direction and examples when diagnosing multiple DTCs, one of which includes U**** Byte 71 DTC.
PIT4261H
This Preliminary Information communication provides information to the technician about vehicles with tire sidewall irregularities. This is a visual condition that will not affect durability, reliability or performance of the tires. Dealer should communicate to the customer that slight sidewall indentations are a common characteristic of radial tire construction.
22-NA-135
This warranty admin bulletin covers information on Essential Tools that include Consumable Parts.
12-01-37-001F
This service bulletin provides information to dealership personnel on a new refrigerant (R1234yf) for A/C service.
PIC5260F
This Preliminary Information communication advises the technician the steps on diagnosing the concern. Customer's sunroof operation intermittent, bind, noise, auto-reverse, and/or water leaks.
PIT5099F
This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.
PIP5358B
This Preliminary Information communication provides information to the technician about vehicles that have an unusual noise and is difficult to identify, isolate or pinpoint. Technician should get record a sound clip or take a video of the noise for assessment by engineering. Technician will need to call General Motors Technical Assistance Center for further assistance.
PIP5856
This Preliminary information communicates provides information to the technician on the use of R-99 or R-95 Renewable diesel fuel.
PIT5195G
This Preliminary Information communication provides information to the technician about vehicles that the speedometer needle appears to be inaccurate. Dealer should advise the customer the specification for speedometer needle accuracy is +/- 2 MPH at any given speed when looking straight at the needle.
21-NA-277
This service bulletin provides repair information to correct a customer concern of No Crank, No Start, Quick Start/Stall, Key Fobs Inoperative with DTCs B2924 00, B3925 00, B3926 00, B3927 00, or P0513 set.
PIT5745D
This Preliminary information communicates and issue with the memory seat module waking up the low speed GM lan bus and causing a battery draw.
12-00-89-003B
This service bulletin provides policy information on warranty administration guidelines for multiple repairs with independent causes (GM Canada Dealers Only).
22-NA-065
This technical bulletin provides a procedure to install a CAC and a Grille Cover to correct the customers concern of a Malfunction Indicator Lamp Illuminated or Flashing - DTC P0300 Set When Driving In High Humidity Or In Heavy Rain.
PIC5260E
This Preliminary Information communication advises the technician the steps on diagnosing the concern. Customer's sunroof operation intermittent, bind, noise, auto-reverse, and/or water leaks.
01-00-89-010P
This informational bulletin provides information on a guide to help reduce repeat visits for the same customer concern.
PIT5696F
This preliminary information discusses potential for a code C0010.5A to store in the brake controller which appears to be setting falsely or is induced by the customer.
PI0281I
This preliminary informational (PI) bulletin provides information to dealership personnel which may be helpful when addressing underbody component corrosion with customers.
01-00-89-010O
This informational bulletin provides information on a guide to help reduce repeat visits for the same customer concern.
PIP4670J
This Preliminary Information communication provides information to the technician about a no start or another concern after swapping an Engine Control Module or other modules from one vehicle to another. The Global Architecture electrical system associated with these vehicles does not allow controller swaps between vehicles.
PIT5608E
This preliminary information explains a potential issue engineering is investigating into water intrusion into the door pass through connector and effecting door functions.
18-NA-246
This service bulletin provides repair procedures, depending on model year, to correct a customer concern of a Malfunction Indicator Lamp (MIL) Illuminated with DTC P0172, P06DE and/or P0521 Set.
PIT3271M
This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles. General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.
PIC6450
This Preliminary information communicates a process to correct the concern of Unable to contact OnStar after the 3G EOL on 2015-2022 model year vehicles in the United States.
21NA277
This service bulletin provides repair information to correct a customer concern of No Crank, No Start, B2924 00, B3925 00, B3926 00, B3927 00, or P0513 set.
PIT5745C
This Preliminary information communicates and issue with the memory seat module waking up the low speed GM lan bus and causing a battery draw.
22NA002
This informational bulletin provides a Malfunction Indicator Lamp illuminated or a reduced power complaint.
PIT3271L
This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles. General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.
090604026V
Information.
080089014G
This service bulletin provides information for dealers/technicians on Use of Dealer Case Management (DCM) and Being Prepared for Contacting U.S. Technical Assistance (TAC).
18NA020
This technical bulletin provides a procedure to replace the charge air cooler due to moisture getting inside of it and causing a malfunction indicator lamp illuminated with DTC P0300 and/or P0299/P2227.
22NA018
This service bulletin provides information for the Global Warranty Management (GWM) Warranty Parts Center (WPC) Part Photo Return Process (U.S. Dealers Only).
990089019W
This Warranty Administration bulletin provides information on Global Warranty Management (GWM) Warranty Parts Center (WPC) Parts Return Program Information.
070601016G
This informational bulletin provides information on Internal Engine Noise or Damage After Oil Filter Replacement.
150089004D
This service bulletin provides technicians with updated information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage.
18NA067
This service bulletin provides information for cleaning brake dust off of aluminum or chrome wheels.
PI0653F
This preliminary informational bulletin provides information on Damaged, Disassembled or Improperly Packaged Turbochargers Returned to Warranty Part Center.
PIT5578D
This Preliminary information communicates the need to replace the heater hose clamps anytime the heater hoses are serviced.
18NA073
This service bulletin provides graphics, information and guidelines for engine component wear to assist service personnel as a guideline to perform necessary engine repairs and prevent unnecessary engine replacement.
22NA012
This service bulletin provides information for dealers/technicians on Stone Chip/Membrane Damage, Broken Connector and/or Sensor Retaining Tabs, and/or Paint Damage of Park Assist Sensors.
PIP4902P
This Preliminary Information communication provides information to the technician that General Motors Technical Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.
PIP4723F
This Preliminary Information communicates to the dealer the process for downloading or updating operating software for the Tire Pressure Monitor, Active Fuel Injector tester, multi media tester, PICO Scope, GR8 starting/charging tester and Vehicle Data Recorder tools, giving website address and step by step instructions to complete the update.
PIP5632F
This Preliminary Information communication provides information to the technician that General Motors Technical Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.
20NA110
This service bulletin provides service information for a DEF pump that is unable to build pressure after replacement.
PIC6048N
This Preliminary Information communicates to the technician that some customers may comment on the operation of their haptic seat during a Lane Keep Assist event. Lane Keep Assist works differently than Lane Departure Warning. The Lane Keep Assist icon is solid amber, Forward Camera Module is actively commanding a torque to Electronic Power Steering. This means that the driver should also feel some feedback from the steering wheel. No Chimes or haptic in the seat. Lane Keep Assist icon is flashing amber; Forward Camera Module is actively commanding torque to Electronic Power Steering. This will also be accompanied with Lane Departure Warning chimes and haptic in the seat feedback based on the setting chosen in the vehicle settings. This will take place when the vehicle has crossed lane marking by (40 cm) or (15.75 in).
PIP5835
This Preliminary information communicates the possibility of increased brake pedal effort due to vacuum pump failure
22NA009
This service bulletin provides service information on new torque specification and installation procedure for ACDelco Spin-On Oil Filters.
070316004D
This service bulletin provides information for tire pressure monitoring (TPM) system concerns.
16NA380
This service bulletin provides a diagnostic aid procedure on how to perform a quick test to check if the DPF is the cause of excessive soot from the tailpipe.
18NA361
This technical bulletin provides a procedure to flush the cooler lines to validate if there is excessive debris in the fuel system caused by a failed part.
19NA237
This informational bulletin explains how to identify possible DEF contamination.
030604017P
This service bulletin provides information on availability of Diesel Fuel additives.
16NA222
This bulletin provides information on Engine Concerns that could result from lack of scheduled maintenance, improper service or aftermarket calibrations.
16NA244
This informational bulletin provides information on Diesel Exhaust Fluid (DEF) and the proper use of the DEF system.
100605002J
This informational bulletin provides information on Clean Exhaust Filter See Owners Manual Now or Cleaning Exhaust Filter Keep Driving Until Message is Cleared messages Displayed on DIC, DTC P2463 May Be Set.
000090002L
This service bulletin provides information for accurate tire pressures that ensure the safe handling and appropriate ride characteristics of GM cars and trucks.
050604022S
This bulletin provides information on the TOP TIER Detergent Gasoline Licensed Brands and the TOP TIER Diesel Fuel Licensed Brands that are recommended for use in all GM vehicles and the TOP TIER FUELS website URL.
1308116001G
The intent of this technical bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for causing multiple customer concerns that do not have other diagnostic methods to identify them.
18NA259
This service bulletin provides repair information to correct a customer concern of passive entry and passive starting functions are always inoperative on one, or both, of the RKE Fobs, possible various DIC messages.
19NA013
This technical bulletin provides repair information to correct a customer concern of hearing a ticking or popping noise at roof rail assist handle(s).
19NA181
This technical bulletin provides a procedure to locate and repair the engine wiring harness.
21NA107
This technical bulletin provides repair information to correct a customer concern of the Service Engine Soon Lamp Illuminated and/or Service Brake Assist Message Displayed, with DTC P0557 Stored.
21NA268
This service bulletin provides diagnostic/repair information to correct customer concerns of a Crank No Start or Extended Crank, Malfunction Indicator Lamp (MIL) Illuminated.
21NA255
This service bulletin provides repair information to correct a customer concern of an Engine Misfire, Malfunction Indicator Lamp (MIL) Illuminated - DTC P0300 Set.
030310007K
This service bulletin provides information for dealers/technicians on Tire/Wheel Characteristics (Vibration, Balance, Shake, Flat Spotting) of GM Original Equipment Tires.
19NA104
This service bulletin provides information for dealers/technicians and customers on steam/vapor coming from the front grille or radiator area.
030091001H
This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure, when diagnosing vibration concerns.
PIP5812B
This Preliminary information communicates the possibility of dtc p0299 p0234 setting due to oil/moisture cndensate freezing in Turbocharger Wastegate Regulator Solenoid Valve (TCV) during cold weather driving
PIT4916K
This Preliminary Information communication provides information to the technician about vehicles that have may a helicopter type noise when a rear window is lowered. This is a normal characteristic of this vehicle, but the concern can be minimized by lowering a front door glass approximately 1 to 2 inches.
PIP5651F
This Preliminary information communicates the possibility of the charge air cooler pipe connection becoming disconnected from the throttle body causing a reduced power issue and one or more of the following trouble codes P0172, P0299, P0101, P0506, P1101.
PIT3099U
This Preliminary Information communication provides information to the technician about installing General Motors Accessory parts/kits. Technicians should refer to Service Information for information regarding most accessories. Technicians may also contact PARTECH and/or the Techline Customer Support Center for additional support.
20NA132
This warranty administration bulletin provides policy information on the requirements for battery testing and warranty replacements.
PIP5657D
This Preliminary information communicates the possibility of a misfire occuring due to a broken center insulator on the spark plug.
PIC5650J
This Preliminary Information communication provides information to the technician about vehicles that have an intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble Codes B3055, B3060, and/or B3935. Technician should not replace any parts for this concern. If unable to duplicate the concern ask if the customer uses any Radio Frequency Identification Devices when the concern is present. Dealer should also direct their customers to the appropriate section in the Owner manuals that references that the device complies.
PIT5698B
This Preliminary information communicates additional information on how a LIN bus operates and diagnostic tips when working on a LIN bus.
PIP5657C
This Preliminary information communicates the possibility of a misfire occuring due to a broken center insulator on the spark plug.
21NA152
This service bulletin provides information for dealers/technicians on glass ultraviolet (UV) Ray protection and tint percentage.
PIP5651E
This Preliminary information communicates the possibility of the charge air cooler pipe connection becoming disconnected from the throttle body causing a reduced power issue and one or more of the following trouble codes P0172, P0299, P0101, P0506, P1101.
010842001N
This service bulletin provides information for dealers/technicians on Exterior Lamp Condensation and Water Leaks and Replacement Guidelines.
21NA139
This service bulletin provides a repair procedure to correct a customer concern of a Malfunction Indicator Lamp (MIL) Illuminated - DTC P3055 Set.
PIT4261G
This Preliminary Information communication provides information to the technician about vehicles with tire sidewall irregularities. This is a visual condition that will not affect durability, reliability or performance of the tires. Dealer should communicate to the customer that slight sidewall indentations are a common characteristic of radial tire construction.
990420002L
This service bulletin provides information on Driveline Clunk Noise and what is acceptable and what is considered normal operation.
PIP5632E
This Preliminary Information communication provides information to the technician that General Motors Technical Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.
PIP5496C
This Preliminary information communicates an issue inside the fuel tank where the fuel vent hose may be disconnected from the fuel pump module assembly and recommended repair procedures.
PIC6418B
This Preliminary information communicates steps to perform to determine if the concern relates to a Navigation loading concern that is under engineering investigation.
080730035E
This bulletin provides information on the harmful effects of water or ethylene glycol in transmission fluid.
110089002E
This service bulletin provides information on GM Accessories ? Dealer-Installed, Repaired or Replaced During Warranty Coverage Period.
070089037Q
This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance programs.
PIP5621B
This Preliminary information communicates to the dealer technician that TAC recommends the utilization of the GDS2 software to aid in diagnosing automatic transmission concerns. TAC is requesting the GDS2 session logs be sent in before the dealer contacts TAC.
21NA124
This service bulletin provides diagnostic tips/steps on testing for possible EVAP leaks in the system to correct a customer concern of an MIL Illuminated with DTCs P0442 and/or P0455 Set.
18NA306
This Warranty Administration bulletin provides information for dealers/Service advisors on when and how to submit a Pre-Repair Authorization (PRA).
070089037P
This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance programs.
100089006H
This service bulletin provides information for dealers on how to submit a product information report (PIR) (Canada Only).
PIP5358A
This Preliminary Information communication provides information to the technician about vehicles that have an unusual noise and is difficult to identify, isolate or pinpoint. Technician should get record a sound clip or take a video of the noise for assessment by engineering. Technician will need to call General Motors Technical Assistance Center for further assistance.
PIT5214E
This Preliminary Information communication provides information to the technician about vehicles that have had multiple repair attempts that are being performed on customer?s vehicles that exhibit vibration conditions without utilizing the support of General Motors Technical Assistance Center. If valid vibration frequency or Road Force Variation data has been collected and a repair attempt does not correct the customer complaint, contact General Motors Technical Assistance Center for further support. For any vehicles that remains unrepaired after being at the dealer for three days or more and a related bulletin or PI is not found, contact General Motors Technical Assistance Center for further support.
20NA159
This Warranty Administration bulletin is for information on General Motors New Vehicle Tire Warranty Program (U.S. Dealers Only).
18NA201
This technical bulletin provides a procedure to seal the bedplate bolt #621 if found the cause of the oil leak.
19NA044
This service bulletin provides information on the cold start control system in DI engines to reduce cold start emissions and improve fuel economy.
16NA338
This Warranty Admin service bulletin provides guidelines for Dealers Not Required and for Dealers Required to Contact the PQC for engine or transmission assembly replacement and explains the PQC process, GWM Transaction submission, vehicle service record retention and proper handling of assembly returns for Canadian Dealers only.
21NA103
This service bulletin provides information regarding Witness Marks from Panel Adjustments Made During Manufacturing and that it is considered a normal condition.
000601026N
This service bulletin provides information on replacing the intake manifold when the engine is replaced after severe internal engine damage.
PIP5803A
This Preliminary information communicates to technician's if they remove the front timing cover when performing a repair, they should inspect the timing chain guide upper bolt for being loose. This document is an attempt to collect parts so engineering can investigate the concern.
21NA068
This warranty administration bulletin provides policy information requirements applicable to key fob replacement under the New Vehicle Limited Warranty or under a Replacement Parts Warranty on 2017-2022 and newer model year vehicles with RPO ATH and AVJ (U.S. Only).
050308002I
This service bulletin provides information to dealership personnel on diagnosis and replacement of shock absorber and strut due to fluid leak.
PIP5247A
This Preliminary Information communication provides information to the technician about vehicles that have a Service Engine Soon Malfunction Indicator Lamp. Technician may find Diagnostic Trouble Code P06DE set in the Engine Control Module. P0651 may also be set in the ECM with the P06DE. Technician must follow published Service Information diagnostics for P06DE. If diagnostics lead to removing the oil pan or engine oil pressure is below specification when hot, to inspect the oil piston nozzles for damage. Technician should replace the broken oil nozzle(s) as long as the engine does not have any damage which warrants engine replacement.
PIP5803
This Preliminary information communicates to technician's if they remove the front timing cover when perprming a repair, they should inspect the timing chain guide upper bolt for being loose. This document is an attempt to collect parts so engineering can investigate the concern.
18NA146
This warranty administration bulletin provides policy information, proper labor operation selection and causal part identification for warranty transactions (U.S. Only).
20NA047
This service bulletin provides a service procedure to correct conditions of Front or Rear Crankshaft Oil Leak, MIL Illuminated with DTC P1101 Set.
020089002T
This service bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S. Dealers Only).
070089036J
This service bulletin provides information on Enhancing Field Product Reports with Digital Pictures.
18NA099
This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product Allegation Resolution (PAR) claim.
PIP5163E
This Preliminary Information communication provides information to the technician about engine block of possible cylinder bore damage, scoring or out of round as the possible cause of engine oil consumption, misfire, cylinder leakage or blow by. Technician will need to inspect the engine for Cylinder damage or scoring, An out of round cylinder bore, Dirt intrusion, and Catalytic Converter failure.
PIC5260D
This Preliminary Information communication advises the technician the steps on diagnosing the concern. Customer's sunroof operation intermittent, bind, noise, auto-reverse, and/or water leaks.
PIT5745B
This Preliminary information communicates and issue with the memory seat module waking up the low speed GM lan bus and causing a battery draw.
PIP5540G
This Preliminary information communicates to the technician the need to inspect the induction system for potential icing issues in very cold ambient temperatures. To allow the ice to melt so that it can be drained from the related components. That any of the listed DTC's may set with or without poor engine performance.
PIP5725A
This Preliminary information communicates the use of Winter grade fuel during the warm months of 2020 and the potential rivability issues that it can cause. The ongoing Coronavirus (COVID-19) pandemic has caused significant reductions in driving and fuel use. Due to the surplus of winter grade fuel sitting in storage (pipelines/stations) the EPA is waiving the fuel vapor requirement. This will extend the use of winter fuel into the summer months. The drivability concerns should not be single events but should be multiple occurrences associated with hot days.
110089005Q
This Warranty Administration bulletin provides information on Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy (U.S. Only).
PIT5696E
This preliminary information discusses potential for a code C0010.5A to store in the brake controller which appears to be setting falsely or is induced by the customer.
PIT5823
This preliminary information discusses the possibility and repair of water entering a connector and causing fuel system electrical or battery drain concerns .
1008110001I
This informational bulletin provides information on proper use of floor mats.
20NA138
This bulletin provides information on Policies Applicable to All U.S. Dealers for Engine and Transmission Assembly Replacement Under Warranty, Policy or Customer Enthusiasm and information on Submission of Warranty Transaction in Global Warranty Management.
21NA043
This informational bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles before sold (prepping) to the customer.
16NA109
This service bulletin provides a procedure inspecting for excess grease or Sealant on the Exterior of the steering gear due to seeing grease or sealant on certain locations on the gear.
21NA046
This technical bulletin provides a procedure to install foam adhesive to correct the condition of Loss of Window Motor Memory ? Window Drops Down.
150089004C
This service bulletin provides technicians with updated information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage.
21NA026
This service bulletin provides information for dealers/technicians on accessory all-weather floor liners and flat mats warped or misshapen.
010601011L
This informational bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil consumption.
PIC6418A
This Preliminary information communicates steps to perform to determine if the concern relates to a concern that is under engineering investigation.
090604026S
This bulletin provides information on identifying Non-GM Engine Calibrations for Gasoline Engines using the Tech 2 or GDS 2.
17NA334
This informational bulletin explains a normal condition caused by exhaust soot blowing by the VGT pivot seal.
040089015V
This bulletin provides information on Warranty Administration ? Required Operating Procedures - 8 Points (U.S. Only).
16NA019
This informational bulletin provides information on Transmission Adaptive Functions and Correcting Low Mileage Harsh Shifts, Slips, or Flares.
18NA263
This warranty administration bulletin provide policy information for variable diagnostic time allowances on select labor operations (U.S. Only).
060089031F
This service bulletin provides information on OEM and Remanufactured Engine and Automatic Transmission/Transaxle Identification.
PIT5074N
This Preliminary Information communication provides information to the technician about the use of J-35616-64B terminal test probe, replacement terminals, and terminated leads. The J-35616-64B is the latest test probe released for checking tension or probing the .64 series terminals. The test probe terminal has been released in the terminal repair kit (J-38125-620H) located in Lear Tray 7 part number 963716-2. There are 5 terminated leads in a package part number is 13505346, which can be ordered through your normal General Motors Customer Care and Aftersales parts channel.
030604017O
This Informational Bulletin provides information on availability of Diesel Fuel additives.
PIC6208E
This Preliminary information communicates that when a customer or technician attempts to add a new transmitter to a vehicle following the adding transmitters without Service Programming System procedure the procedure will not complete and a message "Remote Learn Pending" will be displayed on the Driver Information Center. In the past to perform the new transmitter procedure only one previously learned transmitter was required but this is no longer the case. Now, two previously learned transmitters are required to be placed into the cup holder and then the new transmitter to be programmed placed in the transmitter pocket. If this new procedure is not followed, the "adding transmitters without Service Programming System" cannot be performed. The technician will be forced to add a transmitter using Service Programming System.
000310002L
This service bulletin provides information on Chemical Staining, Pitting, Corrosion and/or Spotted Appearance of Chromed Aluminum Wheels.
PIT3271K
This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles. General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.
990851001E
Thins informational bulletin provides information on Paint-less Dent Repair Process.
PI0754D
This PI provides information on Rear and Side Tempered Glass Spots (Quench Marks) and that they are a normal characteristic.
19NA055
This technical bulletin provides repair information to correct a customer concern of a accessory front floor liner warped, bent inward.
100605002I
This informational bulletin provides information on Clean Exhaust Filter See Owners Manual Now or Cleaning Exhaust Filter Keep Driving Until Message is Cleared messages Displayed on DIC, DTC P2463 May Be Set.
20NA213
This service bulletin provides information on Improved Oil Filter Gasket Design for Spin-On Oil Filters PF63, PF64 and PF48.
1308116001F
The intent of this technical bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for causing multiple customer concerns that do not have other diagnostic methods to identify them.
PIP5684C
This Preliminary information communicates the use of air leak diagnostic test tool CH-52250 in addition to the information found in the service manual.
050604022R
This bulletin provides information on the TOP TIER Detergent Gasoline Licensed Brands and the TOP TIER Diesel Fuel Licensed Brands that are recommended for use in all GM vehicles and the TOP TIER FUELS website URL.
19NA080
This informational bulletin provides information to the tech to discard the PCV drain tube when working on the lower area of the engine.
060089026Q
This warranty administration bulletin provides information on Warranty Administration - Customer Concern Not Duplicated (CCND) Labor Operation Numbers.
PIP5628C
This Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D
PIT5551F
This Preliminary information communicates a "Forward Collision System Reduced" message displayed on the DIC when the Forward Automatic Braking has been set to the "Alert" setting. This is normal when the FAB has been set to "Alert".
110089005P
This Warranty Administration bulletin provides information on Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy (U.S. Only).
PI1171D
This preliminary informational (PI) provides diagnosis and repair information regarding bearing damage or when an engine will not rotate.
PIT5608D
This preliminary information explains a potential issue engineering is investigating into water intrusion into the door passthrough connector and effecting door functions.
20NA157
This bulletin provides information on the Transport Mode On Message Being Displayed in the Driver Information Center (DIC) and/or Battery Light is Flashing and the procedures to turn the Transport Mode message ON and OFF.
19NA023
This technical bulletin provides a procedure to replace the left front half shaft with the PN# listed below which has a dampener to correct this issue.
19NA008
This technical bulletin provides repair information to correct a customer concern of seeing or feeling a sharp edge on the upper inboard corner of the rear body structure stop lamp.
18NA054
This technical bulletin provides a service procedure to correct a customer concern of Momentary Sharp Deceleration During 1-2 Upshift or a Momentary Neutral During 2-4 Upshift, Transmission Stuck in 2nd Gear, MIL Illuminated.
19NA176
This technical bulletin provides a procedure to replace the fuel pump and fuel feed front pipe if found the cause of the customers concern.
990089019U
This Warranty Administration bulletin provides information on Global Warranty Management (GWM) Warranty Parts Center (WPC) Parts Return Program Information.
18NA162
This technical bulletin provides a procedure for air conditioning refrigerant desiccant replacement due to A/C Not Cooling or refrigerant loss.
19NA249
This technical bulletin provides repair information to correct a customer concern of Radio Favorites Grayed Out or Unavailable at Times.
PIT4916J
This Preliminary Information communication provides information to the technician about vehicles that have may a helicopter type noise when a rear window is lowered. This is a normal characteristic of this vehicle, but the concern can be minimized by lowering a front door glass approximately 1 to 2 inches.
18NA210
This technical bulletin provides a procedure to correct a customer concern of a High Pitch Whine Noise Coming from Front Instrument Panel (IP) Speakers.
PIP5180C
This Preliminary Information communication provides information to the technician about vehicles that have hard start, extended crank, or black smoke from the exhaust when starting. Technician will need to perform fuel quality test, spark test, and a compression test. Technician should also install a vacuum gauge prior to cold start and watch needle for signs of a sticking valve.
20NA128
This technical bulletin provides a procedure to replace the fuel filter drain or assembly if found the cause of the customers complaint.
PIP5226D
This Preliminary Information communication provides information to the technician about finding needle bearings during an oil change. Technician will gain access to the roller rockers to inspect them. Only replace the roller rocker that is missing needle bearings. Be sure to clean the oil drains to retrieve the needle bearings. Each roller rocker has 66 bearings.
PIT5099E
This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.
PIC5650H
This Preliminary Information communication provides information to the technician about vehicles that have an intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble Codes B3055, B3060, and/or B3935. Technician should not replace any parts for this concern. If unable to duplicate the concern ask if the customer uses any Radio Frequency Identification Devices when the concern is present. Dealer should also direct their customers to the appropriate section in the Owner manuals that references that the device complies.
20NA147
This technical bulletin provides repair information to correct a customer concern of finding a sharp edge on the lower outboard corner of a front side door lower molding.
PIT5698A
This Preliminary information communicates additional information on how a LIN bus operates and diagnostic tips when working on a LIN bus.
PIC6418
This Preliminary information communicates steps to perform to determine if the concern relates to a concern that is under engineering investigation.
PIP5697E
This Preliminary information communicates a possible BCM and/or circuit 5985 concern if DTC P0747 sets during engine shut down when the transmission is in park or neutral when no hydraulic/mechanical transmission concerns are present.
PIP5684B
This Preliminary information communicates the use of air leak diagnostic test tool CH-52250 in addition to the information found in the service manual.
150089002B
This bulletin provides information to dealers regarding transportation damage repair claim submission requirements.
PIP4902N
This Preliminary Information communication provides information to the technician that General Motors Technical Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.
PIP5697D
This Preliminary information communicates a possible BCM and/or circuit 5985 concern if DTC P0747 sets during engine shut down when the transmission is in park or neutral when no hydraulic/mechanical transmission concerns are present.
PIP5704D
This Preliminary information communicates a work around when only 11 digit PUN (Part Unique Number) is seen on Service Solenoid Body Assembly.
PIP5697C
This Preliminary information communicates a possible BCM and/or circuit 5985 concern if DTC P0747 sets during engine shut down when the transmission is in park or neutral when no hydraulic/mechanical transmission concerns are present..
990089019T
This warranty administration bulletin provides information on Global Warranty Management (GWM) Warranty Parts Center (WPC) Parts Return Program Information.
PIC5453C
This Preliminary Information communication provides information to the technician that General Motors and General Motors of Canada Company do not support cross border sales. The General Motors of Canada Customer Care Centre is the sole authorized provider of a certification confirmation letter which helps our customers identify if their vehicles meets the required USA regulatory standards necessary for importation into the USA.
19NA078
This warranty administration bulletin provide policy information on tires are not meeting tread depth expectations, or wearing out (reaching 2/32)) too quickly.
20NA118
This technical bulletin advises that the code may be false and it should be cleared and then take the vehicle for a test drive to verify the code will not return and advise the customer of how the code may set during certain driving conditions.
PIT5748
This preliminary information makes the technician aware of a trailer lighting concern if the incorrect harness is used to wire trailer.
110089005O
This Warranty Administration bulletin provides information on Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy (U.S. Only).
PIT5745
This Preliminary information communicates and issue with the memory seat module waking up the low speed GM lan bus and causing a battery draw.
19NA243
This technical bulletin provides a procedure for replacing the body plugs due to water leaking through the body plug above the connector X500 causing the connector to be corroded.
060089029T
This informational bulletin includes information on Interior Cleaning - Instrument Panel (IP), Hard or Plastic Surfaces, Seats, Carpet, Leather, Vinyl, Fabric Cleaner, Stain Remover, Restorer - Product Availability.
PIP5628B
This Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D
070849020Q
This informational bulletin provides information for the IPC odometer programming method quick reference guide.
20NA103
This technical bulletin provides a procedure to install a grill cover, and advise the customer to use the cover when driving in the above conditions.
PIP5598B
This Preliminary information communicates the possibility of a crank no start or extended crank condition due to exhaust cam reluctor being out of position.
PIT5608C
This preliminary information explains a potential issue engineering is investigating into water intrusion into the door passthrough connector and effecting door functions.
16NA383
This technical bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels should be used to reduce carbon build-up.
PIP5725
This Preliminary information communicates the use of Winter grade fuel during the warm months of 2020 and the potential rivability issues that it can cause. The ongoing Coronavirus (COVID-19) pandemic has caused significant reductions in driving and fuel use. Due to the surplus of winter grade fuel sitting in storage (pipelines/stations) the EPA is waiving the fuel vapor requirement. This will extend the use of winter fuel into the summer months. The drivability concerns should not be single events but should be multiple occurrences associated with hot days.
030089006R
This informational bulletin provides the dealership with how to prep a vehicle for delivery to the customer to aid in higher CSi scores.
060089029S
This informational bulletin includes information on Interior Cleaning - Instrument Panel (IP), Hard or Plastic Surfaces, Seats, Carpet, Leather, Vinyl, Fabric Cleaner, Stain Remover, Restorer - Product Availability.
20NA098
This informational bulletin explains to the tech on how to order a new fuel injector by matching the part number on the part and ordering it from the EPC.
PIP5684A
This Preliminary information communicates the use of air leak diagnostic test tool CH-52250 in addition to the information found in the service manual.
090089002R
This informational bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles before sold (prepping) to the customer.
000310003Z
This Warranty Administration bulletin is for information on General Motors New Vehicle Tire Warranty Program (U.S. Dealers Only).
PIC6402B
This Preliminary information communicates a workaround that will lessen the occurrence of the XM presets greying out (19-NA-249) until Engineering comes up with a permanant repair.
060089029R
This informational bulletin includes information on Interior Cleaning - Instrument Panel (IP), Hard or Plastic Surfaces, Seats, Carpet, Leather, Vinyl, Fabric Cleaner, Stain Remover, Restorer - Product Availability.
20NA094
This informational bulletin provides information on the Steering Assist Reduced, Service Stabilitrak and/or Park Brake Released message being displayed on the Instrument Panel Cluster (IPC) due to low voltage being received by the brake or Power Steering Control Module.
PIT5739
This preliminary information discusses the possibility of a momentary loss of steering assist and ABS or stability system messages possibly caused by a battery concern.
PIC5650G
This Preliminary Information communication provides information to the technician about vehicles that have an intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble Codes B3055, B3060, and/or B3935. Technician should not replace any parts for this concern. If unable to duplicate the concern ask if the customer uses any Radio Frequency Identification Devices when the concern is present. Dealer should also direct their customers to the appropriate section in the Owner manuals that references that the device complies.
PIT5195F
This Preliminary Information communication provides information to the technician about vehicles that the speedometer needle appears to be inaccurate. Dealer should advise the customer the specification for speedometer needle accuracy is +/- 2 MPH at any given speed when looking straight at the needle.
PIP5647A
This Preliminary information communicates A vehicle may have a concern of running poor and stalling. No trouble codes may be set referencing this condition. Fuel trims around -20% may be observed on both banks. Engine oil level will be found over full and have a fuel odor. It will be found that the Engine oil is diluted with fuel. Small gas engines (SGE) May only have the engine oil level over full and have a fuel odor. It will be found that the Engine oil is diluted with fuel. This concern is caused by marshalling the vehicle around the lot before it is sold and/or short driver cycles.
PI0281H
This preliminary informational bulletin provides information to dealership personnel which may be helpful when addressing underbody component corrosion with customers.
060089029Q
This informational bulletin provides information on interior cleaning products and what is offered to clean the interiors of GM vehicles.
100089005I
This warranty administration bulletin explains to the technician that when using wiring repair labor operations, additional information may be needed when submitting Global Warranty transactions when doing wiring repairs.
PIP5697B
This Preliminary information communicates a possible BCM concern if DTC P0747 sets during engine cranking when the transmission is in park.
PIP5697A
This Preliminary information communicates a possible BCM concern if DTC P0747 sets during engine cranking when the transmission is in park.
PIP5704B
This Preliminary information communicates a work around when only 11 digit PUN (Part Unique Number) is seen on Service Solenoid Body Assembly.
060089029P
This informational bulletin provides information on interior cleaning products and what is offered to clean the interiors of GM vehicles.
070089037O
This warranty administration bulletin provides policy information for courtesy transportation and roadside assistance programs.
PIT5696D
This preliminary information discusses potential for a code C0010.5A to store in the brake controller which appears to be setting falsely or is induced by the customer.
20NA067
This informational bulletin provides information for dealers/technicians on Accessory Rear Seat Infotainment (RSI) Shuts Off, Coinciding with Closing of Door or Liftgate.
N192273630-02
Emission - General Motors has decided to conduct a voluntary emissions recall involving certain 2016-2019 model year diesel engine vehicles. The engine control module (ECM) in these vehicles may not adequately diagnose or illuminate the malfunction indicator lamp (Check Engine Light) when frequent regeneration of the diesel particulate filter (DPF) occurs. Dealers are to program the engine control module (ECM) with corrected software.
20NA014
This technical bulletin is providing a procedure to reprogram the ECM to correct a condition of Runs Rough Cold or Stall Condition Upon Cold Start and/or DTC U18A2 Set (North America /Middle East- Terrain Only).
020089002S
This informational bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S. Dealers Only).
050310020G
This informational bulletin provides information for dealers/technicians on Use of Nitrogen Gas in Tires.
060089026P
This warranty administration bulletin provides information on Warranty Administration ? Customer Concern Not Duplicated (CCND) Labor Operation Numbers.
17NA198
This technical bulletin provides a procedure to disengage the jammed parts and release the gears for proper function caused by the mechanical of the height adjustment being jammed, not broken creating a condition of difficult to adjust the seat height and/or seat stuck mostly in lowest position.
20NA054
This informational bulletin provides information for dealers/technicians on Rear View Camera Guidance Lines Dim After Radio Replacement or Programming.
990089019S
This warranty administration bulletin provides information on Global Warranty Management (GWM) Warranty Parts Center (WPC) Parts Return Program Information.
040601029J
This informational bulletin explains Unscheduled Supplemental Services (including Flushing Services and Additives) and the Proper use of GM Simplified Maintenance Schedules.
17NA152
This technical bulletin provides repair information to correct a customer concern of front seat slight rocking movement while shifting weight from seat, during hard stops, and/or when driving over rough road surface.
PIP5704A
This Preliminary information communicates a work around when only 11 digit PUN (Part Unique Number) is seen on Service Solenoid Body Assembly.
040089015U
This bulletin provides information on Warranty Administration ? Required Operating Procedures - 8 Points (U.S. Only).
000310003Y
This warranty administration bulletin provides information on the tires supplied with a new vehicle are covered by General Motors against defects in material or workmanship under the Bumper-to-Bumper New Vehicle Limited Warranty.
17NA106
This technical bulletin provides repair information to correct a customer concern of an interior boom noise heard while driving low speeds in high gear.
PIP5417C
This Preliminary Information communication provides information to the technician related to utilizing crankcase pressure testing to aid in engine oil leak diagnostics. The technician is directed to perform the testing and to check related components based on the results.
050307009J
This informational bulletin provides information on Wheel Alignment Specifications, Requirements and Recommendations for GM Vehicles.
150089005C
This Warranty Administration bulletin provides information on Essential Tools that include Consumable Parts (U.S. Only).
16NA119
This warranty administration bulletin provide policy information to cover GMs policy on performing GM covered vehicle services and maintenance on vehicles originating/sold in Canada.
PIC6402A
This Preliminary information communicates a workaround that will lessen the occurrence of the XM presets greying out (19-NA-249) until Engineering comes up with a permanant repair.
N192273630-01
Emission - General Motors has decided to conduct a voluntary emissions recall involving certain 2018-2019 model year diesel engine vehicles. The engine control module (ECM) in these vehicles may not adequately diagnose or illuminate the malfunction indicator lamp (Check Engine Light) when frequent regeneration of the diesel particulate filter (DPF) occurs. Dealers are to program the engine control module (ECM) with corrected software.
PIC6402
This Preliminary information communicates a workaround that will lessen the occurrence of the XM presets greying out (19-NA-249) until Engineering comes up with a permanant repair.
PIT3099T
This Preliminary Information communication provides information to the technician about installing General Motors Accessory parts/kits. Technicians should refer to Service Information for information regarding most accessories. Technicians may also contact PARTECH and/or the Techline Customer Support Center for additional support.
18NA035
This informational bulletin provides information on a normal characteristic of a transmission that will not shift into overdrive range during cold ambient temperatures.
N192216311
Service Update - Certain vehicles may have a condition where the customer may be able to shift out of park with an expired latent fault mode counter. This will only occur after the customer ignores multiple driver information center (DIC) and chime warnings. By design, the vehicle should not allow the driver to shift out of park once the latent fault mode counter expires. Dealers are to reprogram the engine control module.
19NA213
This technical bulletin provides repair information to correct a customer concern of Service Calibration for Service ESC and/or Service Park Brake Messages.
PIP4723D
This Preliminary Information communicates to the dealer the process for downloading or updating operating software for the Tire Pressure Monitor, Active Fuel Injector tester, multi media tester, PICO Scope, GR8 starting/charging tester and Vehicle Data Recorder tools, giving website address and step by step instructions to complete the update.
19NA098
This technical bulletin provides a procedure to add flocking to tape the radiator mount sleeves to reduce the knocking noise caused by the excessive movement.
110089002D
This informational bulletin provides information on GM Accessories ? Dealer-Installed, Repaired or Replaced During Warranty Coverage Period.
050307009I
This informational bulletin provides retail, wholesale and fleet personnel with General Motors recommendations for customer concerns related to wheel alignment.
PIT5578B
This Preliminary information communicates the need to replace the heater hose clamps anytime the heater hoses are serviced.
15NA010
This informational bulletin provides information to dealership personnel for new vehicles with less than 1,000 miles that may not pass California smog inspection or smog inspection in other states.
PIP5704
This Preliminary information communicates a work around when only 11 digit PUN (Part Unique Number) is seen on Service Solenoid Body Assembly.
20NA016
This Warranty Administration bulletin provides information on customer vehicles concern results in a manufacturer repurchase from the customer, GM depends on the dealership to host and administer the repurchase closing and intake of the returning vehicle.
PIP5540F
This Preliminary information communicates to the technician the need to inspect the induction system for potential icing issues in very cold ambient temperatures. To allow the ice to melt so that it can be drained from the related components. That any of the listed DTC's may set with or without poor engine performance.
PIC6048M
This Preliminary Information communicates to the technician that some customers may comment on the operation of their haptic seat during a Lane Keep Assist event. Lane Keep Assist works differently than Lane Departure Warning. The Lane Keep Assist icon is solid amber, Forward Camera Module is actively commanding a torque to Electronic Power Steering. This means that the driver should also feel some feedback from the steering wheel. No Chimes or haptic in the seat. Lane Keep Assist icon is flashing amber; Forward Camera Module is actively commanding torque to Electronic Power Steering. This will also be accompanied with Lane Departure Warning chimes and haptic in the seat feedback based on the setting chosen in the vehicle settings. This will take place when the vehicle has crossed lane marking by (40 cm) or (15.75 in).
PIT5696C
This preliminary information discusses potential for a code C0010.5A to store in the brake controller which appears to be setting falsely or is induced by the customer.
PIP5697
This Preliminary information communicates a possible BCM concern if DTC P0747 sets during engine cranking when the transmission is in park.
19NA280
This technical bulletin provides repair information to correct a customer concern of Connected Navigation and Live Traffic Services Inoperative.
PIC6048L
This Preliminary Information communicates to the technician that some customers may comment on the operation of their haptic seat during a Lane Keep Assist event. Lane Keep Assist works differently than Lane Departure Warning. The Lane Keep Assist icon is solid amber, Forward Camera Module is actively commanding a torque to Electronic Power Steering. This means that the driver should also feel some feedback from the steering wheel. No Chimes or haptic in the seat. Lane Keep Assist icon is flashing amber; Forward Camera Module is actively commanding torque to Electronic Power Steering. This will also be accompanied with Lane Departure Warning chimes and haptic in the seat feedback based on the setting chosen in the vehicle settings. This will take place when the vehicle has crossed lane marking by (40 cm) or (15.75 in).
PIT5726
This preliminary information discusses a potential odor issue from the HVAC case and a temporary resolution.
17NA326
This Technical bulletin provides information for rear brake pad replacement to correct a squeak type noise heard from the rear brakes when cold.
PI0592F
This preliminary information bulletin provides information om Service Programming System (SPS) Error Codes (E4398, E4399, E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491 or E6961).
PIT5696B
This preliminary information discusses potential for a code C0010.5A to store in the brake controller which appears to be setting falsely or is induced by the customer.
100089009D
This informational bulletin provides information on key code security rules and information on GM keycode look-up applications.
080089014F
This informational bulletin provides information for dealers/technicians on Use of Dealer Case Management (DCM) and Being Prepared for Contacting U.S. Technical Assistance (TAC).
18NA147
This technical bulletin provides a procedure to reprogram the IPC to correct a condition of Speedometer and/or Tachometer Needle May Be Incorrect by Up to 6 Degrees due to a calibration concern.
19NA077
This technical bulletin provides repair information to correct a customer concern of Start/Stop Performance, Hesitation From a Stop, Malfunction Indicator Lamp (MIL) Illuminated - DTC P0132 and/or P0138 Set.
PIP5621A
This Preliminary information communicates to the dealer technician that TAC recommends the utilization of the GDS2 software to aid in diagnosing automatic transmission concerns. TAC is requesting the GDS2 session logs be sent in before the dealer contacts TAC.
19NA234
This technical bulletin provides a procedure for a squeak and/or creak type noise heard when applying the brake and/or cycling the pedal while in park.
010842001M
This informational bulletin provides information for dealers/technicians on Exterior Lamp Condensation and Replacement Guidelines.
080310006G
This technical bulletin provides a procedure on how to clean and resurface aluminum wheel bead seats for vehicles that have the condition of Tire Slowly Goes Flat, Tire Air Loss, Low Tire Pressure Warning Light Illuminated, Aluminum Wheel Bead Seat Corrosion.
PIT3271J
This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles. General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.
18NA300
This technical bulletin provides a procedure to program the ECm to correct a false code that may set.
PIT5074M
This Preliminary Information communication provides information to the technician about the use of J-35616-64B terminal test probe, replacement terminals, and terminated leads. The J-35616-64B is the latest test probe released for checking tension or probing the .64 series terminals. The test probe terminal has been released in the terminal repair kit (J-38125-620H) located in Lear Tray 7 part number 963716-2. There are 5 terminated leads in a package part number is 13505346, which can be ordered through your normal General Motors Customer Care and Aftersales parts channel.
19NA100
This Technical bulletin provides a procedure for dealers/technicians on the release of Radio Software Version 22.8 Over-the-Air Update.
19NA245
This technical bulletin provides repair information to correct a customer concern of the sunroof and/or sunshade inoperative.
990420002K
This informational bulletin provides information on Driveline Clunk Noise and what is acceptable and what is considered normal operations.
PIT5718
This Preliminary information communicates a terminal issue at the K77 Remote Control Door Lock Receiver causing No Fob Detected message, Keyless Entry inoperative or Service Tire Monitor message.
PIP5402E
This Preliminary Information communication provides the technician with the diagnosis and repair steps for a vehicle with a check engine light on with Diagnostic Trouble Code P015B or a reduced engine power message with Diagnostic Trouble Code P1101. Technician should look for a missing or damaged O-ring seal in the charge air cooler coupler.
PIP5684
This Preliminary information communicates the use of air leak diagnostic test tool CH-52250 in addition to the information found in the service manual.
18NA359
This informational bulletin advises the tech of a possible normal condition caused when the transmission performs a 1-2 upshift at light throttle and why the D in the PRNDL will flash.
PIP5496B
This Preliminary information communicates an issue inside the fuel tank where the fuel vent hose may be disconnected from the fuel pump module assembly and recommended repair procedures.
PIP5370E
This Preliminary Information communication provides information to the technician that some vehicle may have an ?Exhaust Fluid Quality Poor? on the Driver Information Center or a diesel exhaust fluid warning lamp on or other exhaust fluid quality related concerns. Technician will inspect the diesel exhaust fluid for contamination. Technician should use Service Information for Contaminants in Diesel Exhaust Fluid Diagnosis and use special tool J26568 or EN50422 Diesel Exhaust Fluid Refractometer for fluid testing.
100089006G
This informational bulletin provides information for dealers how to submit a product information report (PIR) (Canada Only).
PIT5675C
This preliminary information is created to make the service technician aware of a condition where the ground for the steering module may not have a sufficient ground path.
100605002H
This informational bulletin provides information on Clean Exhaust Filter See Owners Manual Now or Cleaning Exhaust Filter Keep Driving Until Message is Cleared messages Displayed on DIC, DTC P2463 May Be Set.
PIP5540E
This Preliminary information communicates to the technician the need to inspect the induction system for potential icing issues in very cold ambient temperatures. To allow the ice to melt so that it can be drained from the related components. That any of the listed DTC's may set with or without poor engine performance.
PIP5601A
This Preliminary Information communication provides information to the technician about vibration complaints that are one of the most challenging complaints to accurately diagnose and repair. Technician will need to use Pico Oscilloscope Diagnostic Kit to effectively diagnosis vehicles. Technician should drive the vehicle will using the Pico Oscilloscope to record data. After the data is recorded it should be reviewed to determine the root cause of the concern. If a repair attempt made the concern better but not eliminated or had no affect at all, and are requesting assistance from General Motors Technical Assistance Center record another Pico file and save it to the computer. After the new Pico Oscilloscope data has been saved email the data to General Motors Technical Assistance Center in the subject line include ?Vibration? ?Business Associate Code? and the last 8 of the Vehicle Identification Number.
010601011K
This informational bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil consumption.
100089009C
This informational bulletin provides information on key code security and information on GM key code look up applications.
PIP5517C
This Preliminary information communicates the following to the dealer. If an engine oil leak has been isolated to the front crankshaft seal, check for misfires low engine compression and/or cylinder leakage readings. These issues could cause excessive positive crankcase pressure leading to engine oil leaks.
PIT5551E
This Preliminary information communicates a "Forward Collision System Reduced" message displayed on the DIC when the Forward Automatic Braking has been set to the "Alert" setting. This is normal when the FAB has been set to "Alert".
010089010N
This informational bulletin provides information on comebacks prevention information and using customer concern verification sheets (CCVS).
030604017N
This Informational Bulletin provides information on availability of Diesel Fuel additives.
PIE0522A
This engineering informational bulletin is requesting information from technicians to perform the check list provided and contact the engineer listed in regards to a loose rear wiper arm.
PIP5517B
This Preliminary information communicates the following to the dealer. If an engine oil leak has been isolated to the front crankshaft seal, check for misfires low engine compression and/or cylinder leakage readings. These issues could cause excessive positive crankcase pressure leading to engine oil leaks.
PIP5657B
This Preliminary information communicates the possibility of a misfire occuring due to a broken center insulator on the spark plug.
PIP4670H
This Preliminary Information communication provides information to the technician about a no start or another concern after swapping an Engine Control Module or other modules from one vehicle to another. The Global Architecture electrical system associated with these vehicles does not allow controller swaps between vehicles.
PIP5676A
This Preliminary information communicates to the technician information on what may be setting DTC P06DE. This is in addition to what is already in the service manual.
17NA073
This warranty administration bulletin provides information regarding the field action courtesy transportation policy.
PIC6048K
This Preliminary Information communicates to the technician that some customers may comment on the operation of their haptic seat during a Lane Keep Assist event. Lane Keep Assist works differently than Lane Departure Warning. The Lane Keep Assist icon is solid amber, Forward Camera Module is actively commanding a torque to Electronic Power Steering. This means that the driver should also feel some feedback from the steering wheel. No Chimes or haptic in the seat. Lane Keep Assist icon is flashing amber; Forward Camera Module is actively commanding torque to Electronic Power Steering. This will also be accompanied with Lane Departure Warning chimes and haptic in the seat feedback based on the setting chosen in the vehicle settings. This will take place when the vehicle has crossed lane marking by (40 cm) or (15.75 in).
PIP5676
This Preliminary information communicates to the technician information on what may be setting DTC P06DE. This is in addition to what is already in the service manual.
PIP5632B
This Preliminary Information communication provides information to the technician that General Motors Technical Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.
19NA186
This technical bulletin provides repair information to correct a customer concern of Speedometer and Tachometer Reading Inaccurately.
PIT3099S
This Preliminary Information communication provides information to the technician about installing General Motors Accessory parts/kits. Technicians should refer to Service Information for information regarding most accessories. Technicians may also contact PARTECH and/or the Techline Customer Support Center for additional support.
PIT5481E
This Preliminary Information communication provides information to the technician with additional information on the functionality of Lane Keep Assist. Starting with 2016 model year Lane Keep Assist Regular Production Option Code (UHX) replaced Lane Departure Warning Regular Production Option Code (UFL). Lane Keep Assist is designed to assist the driver in keeping the vehicle from drifting out of a driving lane that has clearly identified markings. The electric power steering provides a gentle steering correction if a lane marking has been crossed and the driver has not actively responded.
18NA266
This technical bulletin provides repair information to correct a customer concern of an intermittent blank or flickering driver information center (DIC).
PI0592E
This preliminary information bulletin provides information om Service Programming System (SPS) Error Codes E4398, E4399, E4403, M4404, M4413, E4414, E4423, E4491 or E6961).
PIT5653A
This Preliminary Information communication provides information to the technician about vehicles headrest monitors shutting off intermittently when closing driver door. Dealers should not replace any parts for this concern. Dealers should communicate to the customer that we apologize for this inconvenience and that General Motors is working on a solution for this concern.
PIT5675B
This preliminary information is created to make the service technician aware of a condition where the ground for the steering module may not have a sufficient ground path.
PIT5696A
This preliminary information discusses potential for a code C0010.5A to store in the brake controller which appears to be setting falsely and advises engineering is investigating the concern.
090604026R
This bulletin provides information on identifying Non-GM Engine Calibrations for Gasoline Engines using the Tech 2 or GDS 2.
17NA276
This informational bulletin provides information on Loss of Phone Pairing or Favorites, Last Setting of Volume, Station, App, and Audio Settings Change When Vehicle Shuts Down in Demo Mode and that this is considered a normal characteristic of the vehicle in demo mode.
130089008B
This bulleting provides Wiring, Terminal and Connector Repair Information including how to determine the Service Part Number in eSI and how to locate the part(s) in the EPC.
000601026M
This informational bulletin provides information on replacing the intake manifold when the engine is replaced after severe internal engine damage.
070601016F
This informational bulletin provides information on Internal Engine Noise or Damage After Oil Filter Replacement.
080730026F
This informational bulletin provides information on Some vehicles may rock or move slightly forward or rearward while in Park at start up after cold soak. This condition may be accompanied by a clunk noise. This is a slight movement that is more often seen visually, rather than felt, when viewed from the outside and using the auto-start feature, if equipped.
PIE0516A
This engineering information (EI) ends the need for information from the field on a condition of 3 second long crank time before the engine starts after the vehicle has been sitting at least 20 minutes. If a vehicle is encountered with this condition, refer to SI for further diagnosis.
PIC6340B
This Preliminary information communicates information to not replace any parts for Favorites unavailable message intermittently. This PI will be deleted and a bulletin created when new software is available.
19NA172
This informational bulletin provides instruction on what may be the cause of the oil leak depending on location and which seal to use to fix it.
PIT5698
This Preliminary information communicates additional information on how a LIN bus operates and diagnostic tips when working on a LIN bus.
PIC6208D
This Preliminary information communicates that when a customer or technician attempts to add a new transmitter to a vehicle following the adding transmitters without Service Programming System procedure the procedure will not complete and a message "Remote Learn Pending" will be displayed on the Driver Information Center. In the past to perform the new transmitter procedure only one previously learned transmitter was required but this is no longer the case. Now, two previously learned transmitters are required to be placed into the cup holder and then the new transmitter to be programmed placed in the transmitter pocket. If this new procedure is not followed, the "adding transmitters without Service Programming System" cannot be performed. The technician will be forced to add a transmitter using Service Programming System.
990089019R
This informational bulletin provides process information for the (GWM) and (WPC) parts return program.
17NA265
This technical bulletin provides repair information to correct a customer concern of hearing a flutter or thump noise from rear of vehicle.
PIT5569A
This Preliminary information communicates direction and examples when diagnosing multiple DTCs, one of which includes U**** Byte 71 DTC.
PIT3099R
This Preliminary Information communication provides information to the technician about installing General Motors Accessory parts/kits. Technicians should refer to Service Information for information regarding most accessories. Technicians may also contact Partech and/or the Techline Customer Support Center for additional support.
PIT5678A
This Preliminary information communicates an issue with the radiator lower mount that sounds as if it is coming from behind the front wheels.
PIT5696
This preliminary information discusses potential for a code C0010.5A to store in the brake controller which appears to be setting falsely and advises engineering is investigating the concern.
050604022Q
This bulletin provides information on the TOP TIER Detergent Gasoline Licensed Brands and the TOP TIER Diesel Fuel Licensed Brands that are recommended for use in all GM vehicles and the TOP TIER FUELS website URL.
100845001G
This bulletin provides information for electrical ground repairs using new General Motors replacement fasteners with conductive finish.
1308116001E
The intent of this technical bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for causing multiple customer concerns that do not have other diagnostic methods to identify them.
000601012J
This informational bulletin advises about the possible issues that may occur when using a scotch brite pad or highly abrasive disk on gasket sealing surfaces or reused parts.
090604026Q
This informational bulletin provides information on identifying Non-GM Engine Calibrations for Gasoline Engines using the Tech 2 or GDS 2.
N182198330
N182198330 - Service Update - Certain 2017 and 2019 model year Chevrolet Cruze vehicles, 2018 model year Chevrolet Malibu vehicles, 2018 model year GMC Terrain vehicles, and 2019 model year Buick Cascada vehicles may have been built with an Engine Control Module (ECM) that does not respond to on board diagnostic (OBD) test tools with the required calibration verification numbers. These ECM?s may not diagnose memory faults and take designed fail-safe remedial actions. Dealers are to reprogram the ECM with the latest calibration.
PIT4916H
This Preliminary Information communication provides information to the technician about vehicles that have may a helicopter type noise when a rear window is lowered. This is a normal characteristic of this vehicle, but the concern can be minimized by lowering a front door glass approximately 1 to 2 inches.
PIP5657A
This Preliminary information communicates the possibility of a misfire occuring due to a broken center insulator on the spark plug.
PIP4670G
This Preliminary Information communication provides information to the technician about a no start or another concern after swapping an Engine Control Module or other modules from one vehicle to another. The Global Architecture electrical system associated with these vehicles does not allow controller swaps between vehicles.
060847001O
This bulletin explains the labor operation numbers used for submitting warranty claims for module reprogramming and not when replacing a module.
PIP5657
This Preliminary information communicates the possibility of a misfire occuring due to a broken center insulator on the spark plug.
19NA006
This technical bulletin provides a procedure to replace the HVAC case with the redesigned part.
N192211740
Customer Satisfaction Program. Certain 2018 model year Cadillac ATS, CTS, XTS, and GMC Terrain vehicles may have a condition where they could lose infotainment audio or lose the warning ?chimes?. GMC branded vehicles could also display the Cadillac CUE logo at startup. Dealers will inspect, and if necessary, reprogram the vehicle with the correct radio software and calibration.
PIT5074L
This Preliminary Information communication provides information to the technician about the use of J-35616-64B terminal test probe, replacement terminals, and terminated leads. The J-35616-64B is the latest test probe released for checking tension or probing the .64 series terminals. The test probe terminal has been released in the terminal repair kit (J-38125-620H) located in Lear Tray 7 part number 963716-2. There are 5 terminated leads in a package part number is 13505346, which can be ordered through your normal General Motors Customer Care and Aftersales parts channel.
18NA246
This technical bulletin provides a procedure to change the oil if excessive fuel has been found in the oil and the cause of the DTC set. Also replacing the PCV valve in camshaft cover and updating the ECM with latest software.
PIP5632A
This Preliminary Information communication provides information to the technician that General Motors Technical Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.
19NA056
This informational bulletin provides information for dealers/technicians on HVAC Pop-Up May Display 61 Degrees and Have Empty HVAC Setting Icons.
080730035D
This bulletin provides information on the harmful effects of water or ethylene glycol in transmission fluid.
PIT5655B
This Preliminary information communicates that a customer may complain of when a Bluetooth call is received the ringing will be continuous for the rest of the drive cycle . It may be noted that this only seems to occur when using an Android device on OS 9.0. This may be caused by a software concern in the phone. The dealer is instructed that the phone manufacturer is working on a software update to resolve the concern.
PIT5551D
This Preliminary information communicates a "Forward Collision System Reduced" message displayed on the DIC when the Forward Automatic Braking has been set to the "Alert" setting. This is normal when the FAB has been set to "Alert".
19NA106
This Technical bulletin provides a Correction for a Condition of OnStar Red LED Illuminated - DTCs U18B4, U18B5, U18AF Set.
PIP5647
This Preliminary information communicates A vehicle may have a concern of running poor and stalling. No trouble codes may be set referencing this condition. Fuel trims around -20% may be observed on both banks. Engine oil level will be found over full and have a fuel odor. It will be found that the Engine oil is diluted with fuel. Small gas engines (SGE) May only have the engine oil level over full and have a fuel odor. It will be found that the Engine oil is diluted with fuel. This concern is caused by marshalling the vehicle around the lot before it is sold and/or short driver cycles.
000310006N
This informational bulletin provides information for dealers/technicians on Tire Radial Force Variation (RFV).
PIP5640
This Preliminary Information communication provides information to the technician to not remove the torque converter bolts and start the engine as this may cause damage to the torque converter of the crankshaft on vehicles equipped with an automatic transmission.
N182200470
N182200470 - Customer Satisfaction - Certain 2018 model year Buick Enclave and LaCrosse vehicles, and 2018 - 2019 model year GMC Terrain vehicles, may have a condition that occurs when the driver places the vehicle in neutral immediately following an auto start from an auto stop condition. The transmission can become stuck in a command that will cause damage to the transmission clutch plates. Reprogram Transmission Control Module with SPS.
PIP5226C
This Preliminary Information communication provides information to the technician about finding needle bearings during an oil change. Technician will gain access to the roller rockers to inspect them. Only replace the roller rocker that is missing needle bearings. Be sure to clean the oil drains to retrieve the needle bearings. Each roller rocker has 66 bearings.
18NA195
This technical bulletin provides a procedure to information on OnStar will update vehicles remotely through in-vehicle prompts from the radio display. However, some customers may decline the vehicle update or the update is attempted, but is not successful. In such cases, and in all export markets plus fleet customers, dealers will need to reprogram the vehicle with the new software package.
080089014E
This informational bulletin provides information for dealers/technicians on Use of Dealer Case Management (DCM) and Being Prepared for Contacting U.S. Technical Assistance (TAC).
19NA089
This technical bulletin provides repair information to correct a customer concern of hearing a click or tick noise coming from the rear of the vehicle at low speeds, when AWD is engaged.
PIE0522
This engineering informational bulletin is requesting information from technicians to perform the check list provided and contact the engineer listed in regards to a loose rear wiper arm.
PIC6343B
This Preliminary information communicates information on IPC Speedlimit concerns. Speed limit displays no value, toggles between values, or is blank. (All models) The speed limit unit of measurement (KPH/MPH) flashes. (for Cadillac Models only). Concern being researched by engineering and no repairs are currently available.
PIT5675A
This preliminary information is created to make the service technician aware of a condition where the ground for the steering module may not have a sufficient ground path.
PIT5678
This Preliminary information communicates an issue with the radiator lower mount that sounds as if it is coming from behind the front wheels.
17NA153
This informational bulletin provides information and operating tips for the hands free lift gate.
PIP5569A
This Preliminary information communicates to the dealer an issue where the vehicle's engine may crank over unprompted and not start afterward. This is the result of hooking up the Active Fuel Injector Tool incorrectly on vehicles equipped with a direct fuel injection system. This Preliminary information instructs the dealer of a repair kit they received that will prevent this issue when installed correctly.
PIT4916G
This Preliminary Information communication provides information to the technician about vehicles that have may a helicopter type noise when a rear window is lowered. This is a normal characteristic of this vehicle, but the concern can be minimized by lowering a front door glass approximately 1 to 2 inches.
PIC5260C
This Preliminary Information communication advises the technician the steps on diagnosing the concern. Customer's sunroof operation intermittent, bind, noise, auto-reverse, and/or water leaks.
PIT5675
This preliminary information is created to make the service technician aware of a condition where the ground for the steering module may not have a sufficient ground path.
PIC6360
This Preliminary Information communication provides information to the technician about vehicles that the Navigation radio does not have a global positioning system location but OnStar is able to accurately locate the vehicle. Technician should check the installation of the COAX cables to be router correctly. Technician will gain access to the Radio or Human Machine Interface depending on the vehicle build. Install the EL-50334 test antenna to the Radio HMI and evaluate the operation. If the GPS signal is restored, inspect for incorrect coax routing as described above and if found, reroute the cable so it does not bypass the splitter.
PIT5195E
This Preliminary Information communication provides information to the technician about vehicles that the speedometer needle appears to be inaccurate. Dealer should advise the customer the specification for speedometer needle accuracy is +/- 2 MPH at any given speed when looking straight at the needle.
PIP5483C
This Preliminary information communicates noises are considered to be normal operating characteristics of the vehicle when shut off. It will not impact the designed performance or reliability of the vehicle.
030729004L
This informational bulletin provides normal operating characteristics and diagnostic information on Manual transmissions.
PIE0503B
This engineering information PI ends the need for information from the field on reduced engine power, DTC P0299 set.
PIP4670F
This Preliminary Information communication provides information to the technician about a no start or another concern after swapping an Engine Control Module or other modules from one vehicle to another. The Global Architecture electrical system associated with these vehicles does not allow controller swaps between vehicles.
030603004Y
This warranty administration bulletin provides policy information on the requirements for battery testing and warranty replacements.
1008110001H
This informational bulletin provides information on proper use of floor mats.
19NA062
This technical bulletin provides a procedure to also program the ECM when replacing the O2 Sensors.
18NA247
This technical bulletin provides to inspect and clean the grounds that may cause the customers MIL concern.
110089005N
This warranty administration bulletin provides information on Dealer Empowerment Labor Operations and Customer Enthusiasm.
030089006Q
This informational bulletin provides the dealership with how to prep a vehicle for delivery to the customer to aid in higher CSi scores.
060089029O
This informational bulletin provides information on interior cleaning products and what is offered to clean the interiors of GM vehicles.
040089053G
This informational bulletin provides information for the dealer technician to gather as much information to help aid Engineers by completely filling out requested reports.
070849020P
This informational bulletin provides information for the IPC odometer programming method quick reference guide.
1008110001G
This informational bulletin provides information on proper use of floor mats.
PIE0494A
This engineering information PI ends the need for information from the field on a oil leak from the oil pan.
18NA338
This technical bulletin proves a procedure to update the rear infotainment monitors if found the cause of the audio concerns.
PIP4902M
This Preliminary Information communication provides information to the technician that General Motors Technical Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.
PIE0500A
This engineering informational bulletin is requesting information to check the shutters through the grille opening of the vehicle. If snow and/or ice is present on the active grille air shutters, take pictures and submit through the Field Reporting Process.
PIE0505A
This engineering informational bulletin ends the need for information from the field on a Condition of Engine Running Rough and/or Check Engine Light Illuminated, DTCs P0300, P0301, P0302, P0303, P0304 Set.
100845001F
This bulletin provides information for electrical ground repairs using new replacement fasteners with "conductive finish".
PIE0495A
This engineering information PI ends the need for information from the field on a oil leak from the oil pan.
090089002Q
This informational bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles before sold (prepping) to the customer.
PIP5632
This Preliminary Information communication provides information to the technician that General Motors Technical Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.
PIT5655A
This Preliminary information communicates that a customer may complain of when a Bluetooth call is received the ringing will be continuous for the rest of the drive cycle . It may be noted that this only seems to occur when using an Android device on OS 9.0. This may be caused by a software concern in the phone. The dealer is instructed that the phone manufacturer is working on a software update to resolve the concern.
110849001Z
This bulletin provides information on the Transport Mode On Message Being Displayed in the Driver Information Center (DIC) and/or Battery Light is Flashing and the procedures to turn the Transport Mode message ON and OFF.
PIE0516
This engineering informational bulletin is requesting information on a 3 second long crank time before the engine starts after the vehicle has been sitting at least 20 minutes.
PIP4902L
This Preliminary Information communication provides information to the technician that General Motors Technical Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.
050604022P
This bulletin provides information on the TOP TIER Detergent Gasoline Licensed Brands and the TOP TIER Diesel Fuel Licensed Brands that are recommended for use in all GM vehicles and the TOP TIER FUELS website URL.
PIP5472F
This Preliminary Information communication provides information to the technician related to vehicles that have a Malfunction Indicator Lamp on. A technician may find Diagnostic Trouble Code P050D set as current or history. The technician is advised to first perform the SI diagnostic. That if the diagnostic fails to isolate the concern, then replace only the exhaust side SHLA's (Stationary Hydraulic Lash Adjuster) and to retest for the concern.
120089002C
This informational bulletin provides the dealer with information on what to do when requesting a new key code for the customer.
PIT5655
This Preliminary information communicates that a customer may complain of when a Bluetooth call is received the ringing will be continuous for the rest of the drive cycle . It may be noted that this only seems to occur when using an Android device on OS 9.0. This may be caused by a software concern in the phone. The dealer is instructed that the phone manufacture is working on a software update to resolve the concern.
PIE0503A
This engineering information PI ends the need for information from the field on reduced engine power, DTC P0299 set.
PIP5540D
This Preliminary information communicates to the technician the need to inspect the induction system for potential icing issues in very cold ambient temperatures. To allow the ice to melt so that it can be drained from the related components. That any of the listed DTC's may set with or without poor engine performance.
PIT4945H
This Preliminary Information communication provides information to the technician being unable to program fobs to the vehicle. Technician will need to ensure the key FOB is a new unit and has not been programmed to another vehicle previously.
PIP5628
This Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D
010310003R
This bulletin contains information for the new tires that the vehicle is equipped with and that they are covered by General Motors against defects in material or workmanship under the New Vehicle Warranty (in Canada, the Base Warranty Coverage). For vehicles within this warranty period, defective tires will be replaced on a pro rata adjustment basis according to the published distance-based schedule.
120601003C
This Bulletin Provides Information for Repairing Engine Front Cover Oil Leak, Sealing Surface Preparation and Applying RTV Sealant.
15NA087
This technical bulletin advises the technician to rest the MIL and diagnose additional DTCs for why the code is setting and disabling the start/stop system.
PIP5615A
This Preliminary information communicates that a Engine Control Module (ECM) service update calibration for P034A, P0421, P050F, P059F, P111E, P11DC, P122D, P1488, P220B, P22FE, P2457, P2463, P2BAA.
090089016F
This warranty nonadministrative bulletin provides information on the proper use of the labor operation 0600014.
110849001Y
This technical bulletin provides information on Transport Mode On Message Displayed in Driver Information Center (DIC) and/or Battery Light is Flashing and the procedures to turn the Transport Mode message On and Off.
PIE0489A
This engineering information PI ends the need for information from the field for an MIL Lamp On, DTC P0403 Set.
PIE0505
This engineering informational bulletin is requesting information from the field to determine a root cause for a condition of Engine Running Rough and/or Check EngineLight Illuminated, DTCs P0300, P0301, P0302, P0303, P0304 Set.
PIT5444D
This Preliminary Information communication provides information to the technician about the text messaging feature on some newer General Motors infotainment systems. Pair the iPhone to the system then enter the Bluetooth settings menu, select the ?i? icon next to the vehicle name in the device and enable show notifications. The text messaging feature will be available on the next ignition cycle. However with iPhones text messages cannot be responded to when using the infotainment system, they can only be received. For android devices pair the phone to the system during the pairing process the phone will ask you to allow the vehicle to access the device contacts. A second question will pop up on the device asking to allow the vehicle to access the message access profile. Both have to be allowed for the text messaging feature to work.
090089002P
This informational bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles before sold (prepping) to the customer.
18NA086
This technical bulletin provides a procedure to replace the Front Seat Lane Departure Warning Actuator if the B172E is set in the seat control module.
PIE0503
This engineering informational bulletin is requesting information from the field on reduced engine power, DTC P0299 set.
010089010M
This informational bulletin provides information on comebacks prevention information and using customer concern verification sheets (CCVS).
080089014D
This informational bulletin provides information for dealers/technicians on Use of Dealer Case Management (DCM) and Being Prepared for Contacting U.S. Technical Assistance (TAC).
030603004X
This warranty administration bulletin provides policy information on the requirements for battery testing and warranty replacements.
PIE0500
This engineering informational bulletin is requesting information to check the shutters through the grille opening of the vehicle. If snow and/or ice is present on the active grille air shutters, take pictures and submit through the Field Reporting Process.
17NA170
This informational bulletin explains the wheel Road Force balancers and what they can do for customer concerns.
18NA347
This bulletin provides a procedure for dealers/technicians to manually adjust Clock.
100089005H
This warranty admin bulletin explains to the technician additional information may be needed when submitting transactions when doing wiring repairs.
18NA222
This technical bulletin provides a procedure for front lower control arm bushing replacement to correct a creak type sound while driving over bumps.
040089015T
This warranty administration bulletin provides policy information on required operating procedures.
18NA199
This technical bulletin provides repair information to correct a customer concern of the sunroof inoperative after cycling, and/or the sunroof window function is slow.
PIE0466B
This engineering informational bulletin is requesting information from the field on vehicles that have the condition of Click or Tick Noise from Rear of Vehicle at Low Speeds When AWD is Engaged.
18NA329
This technical bulletin provides a procedure to replace the 3-8 clutches and program the TCM to correct the customers concern.
18NA335
This informational bulletin provides to the technician the correct parts and the labor operation number in conjunction with the repair.
060089026O
This warranty bulletin provides labor operation numbers for customer concerns Not duplicated (CCND).
PIT5647
This preliminary information is released to provide engineering information on a noise from the rear drive system. Will be updated or removed after data is gathered .
PIC5650F
This Preliminary Information communication provides information to the technician about vehicles that have an intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble Codes B3055, B3060, and/or B3935. Technician should not replace any parts for this concern. If unable to duplicate the concern ask if the customer uses any Radio Frequency Identification Devices when the concern is present. Dealer should also direct their customers to the appropriate section in the Owner manuals that references that the device complies.
PIC6073E
This Preliminary Information communication provides information to the technician about the Media Oriented Systems Transport Bus Diagnostic Tool Kit (EL-51578) has been released to help diagnose any of the Media Oriented Systems Transport bus concerns. The kit contains header connectors that are installed to bypass Media Oriented Systems Transport bus modules. The bypass connector also contains a terminal for verifying Media Oriented Systems Transport control circuit voltages. Technician should review Media Oriented Systems Transport bus description and operation and Diagnostic Trouble Code U0028 diagnostic procedures.
PIT5214D
This Preliminary Information communication provides information to the technician about vehicles that have had multiple repair attempts that are being performed on customer?s vehicles that exhibit vibration conditions without utilizing the support of General Motors Technical Assistance Center. If valid vibration frequency or Road Force Variation data has been collected and a repair attempt does not correct the customer complaint, contact General Motors Technical Assistance Center for further support. For any vehicles that remains unrepaired after being at the dealer for three days or more and a related bulletin or PI is not found, contact General Motors Technical Assistance Center for further support.
17NA066
This warranty administration bulletin provide policy information for automatic transmission Oil Cooler Flush and flow test.
PIP5428E
This Preliminary Information communication advises the technician that the restriciton on ECM part numbers 55501366, 55502052 and 55485591 has ended.
010842001L
This informational bulletin provides information for dealers/technicians on Exterior Lamp Condensation and Replacement Guidelines.
080089014C
This informational bulletin provides information for dealers/technicians on Use of Dealer Case Management (DCM) and Being Prepared for Contacting U.S. Technical Assistance (TAC).
PIP5615
This Preliminary information communicates that a Engine Control Module (ECM) service update calibration for P0421.
PIC6343A
This Preliminary information communicates information on 3 IPC Speedlimit concerns. Displayed speed limit is stuck on a value, not updating as the roadway speed limit changes. 2. Speed limit displays no value or is blank. 3. The speed limit unit of measurement (KPH/MPH) flashes. for Cadillac Models only). Technicians are to reprogram the radio for condition 1. Condition 2 and 3 are being researched by engineering and no repairs are currently available.
PIP5598A
This Preliminary information communicates the possibility of a crank no start or extended crank condition due to exhaust cam reluctor being out of position.
PIP5540B
This Preliminary information communicates to the technician the need to inspect the induction system for potential icing issues in very cold ambient temperatures. To allow the ice to melt so that it can be drained from the related components. That any of the listed DTC's may set with or without poor engine performance.
000310003X
This warranty administration bulletin provides information on The tires supplied with a new vehicle are covered by General Motors against defects in material or workmanship under the Bumper-to-Bumper New Vehicle Limited Warranty.
060847001N
This bulletin explains the labor operation numbers used for submitting warranty claims for module reprogramming and not when replacing a module.
060850009J
This informational bulletin provides information for information on passenger presence sensing system (PPS or PSS) concerns with custom upholstery, accessory seat heaters or other comfort enhancing devices.
17NA330
This informational bulletin provides information for the customer to pair their phone in order for the push to talk button on the steering wheel control to work.
18239 01
Emissions Recall. General Motors has decided to conduct a Voluntary Emission Recall involving certain vehicles, equipped with 4-cylinder engines (RPO LHN, LEX, L3A, LYX, LKN, LE2, LCV or LTG). On some vehicles, an electrical connection in the circuit board may fail in the engine control module. If this occurs, a malfunction indicator lamp (MIL), such as the Check Engine Light may illuminate. Replace the Engine Control Module (ECM).
PIC6343
This Preliminary information communicates information on 3 IPC Speedlimit concerns. Displayed speed limit is stuck on a value, not updating as the roadway speed limit changes. 2. Speed limit displays no value or is blank. 3. The speed limit unit of measurement (KPH/MPH) flashes. for Cadillac Models only). Technicians are to reprogram the radio for condition 1. Condition 2 and 3 are being researched by engineering and no repairs are currently available.
PIP4925B
This preliminary information document communicates a tip on the way to diagnose possible induction or exhaust air leaks using the evaporative emission cart smoke machine and ultrasonic leak detector tools.
PIT5353C
This Preliminary Information communication provides information to the technician about what XM offerings are available for vehicles. A dealer or customer can access the website listed below for vehicle specific XM offerings and availability.
PIC6048J
This Preliminary Information communicates to the technician that some customers may comment on the operation of their haptic seat during a Lane Keep Assist event. Lane Keep Assist works differently than Lane Departure Warning. The Lane Keep Assist icon is solid amber, Forward Camera Module is actively commanding a torque to Electronic Power Steering. This means that the driver should also feel some feedback from the steering wheel. No Chimes or haptic in the seat. Lane Keep Assist icon is flashing amber; Forward Camera Module is actively commanding torque to Electronic Power Steering. This will also be accompanied with Lane Departure Warning chimes and haptic in the seat feedback based on the setting chosen in the vehicle settings. This will take place when the vehicle has crossed lane marking by (40 cm) or (15.75 in).
PIP5611
This Preliminary information communicates that on a zero/light throttle 1-2 shift, the "D" may flash in the IPC with a flare/slip felt, as a designed calibration characteristic.
PI1178F
This preliminary informational bulletin provides repair information for a customer concern of an engine runs rough with the Check Engine Light (CEL) on/low compression on cylinder with misfire. A technician may find DTC P0300 set.
PIP5483B
This Preliminary information communicates noises are considered to be normal operating characteristics of the vehicle when shut off. It will not impact the designed performance or reliability of the vehicle.
PIE0475A
This engineering informational bulletin is requesting information pictures of windshield, steering wheel and/or door trim panel for product issues covered under warranty.
PIT5608B
This preliminary information explains a potential issue engineering is investigating into water intrusion into the door passthrough connector and effecting door functions.
PIP5601
This Preliminary information communicates
PIC6340
This Preliminary information communicates information to not replace any parts for Favorites unavailable message intermittently. This PI will be deleted and a bulletin created when new software is available.
PIT4945G
This Preliminary Information communication provides information to the technician being unable to program fobs to the vehicle. Technician will need to ensure the key FOB is a new unit and has not been programmed to another vehicle previously.
PIT5099D
This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.
PIP5534A
This Preliminary information communicates additional diagnostics to assist the dealer technician with diagnosing and repairing trouble code P2097.
PIP5597
This Preliminary information communicates to the technician where to find the engine identification tag and what information on that tag to use during programming of someengine control modules.
PIP5598
This Preliminary information communicates the possibility of a crank no start or extended crank condition due to exhaust cam reluctor being out of position.
PIP5596
This Preliminary information communicates that when removing the fuel line jumper hose care should be taken to be sure the line is reinstalled correctly to avoid a no/low fuel pressure situation.
18239 Dealer Mes
Emission Recall. Customer Mailing completed September 4, 2018.
PIP4902K
This Preliminary Information communication provides information to the technician that General Motors Technical Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.
PIP5472E
This Preliminary Information communication provides information to the technician related to vehicles that have a Malfunction Indicator Lamp on. A technician may find Diagnostic Trouble Code P050D set as current or history. The technician is advised to first perform the SI diagnostic. That if the diagnostic fails to isolate the concern, then replace only the exhaust side SHLA's (Stationary Hydraulic Lash Adjuster) and to retest for the concern.
PIT5481D
This Preliminary Information communication provides information to the technician with additional information on the functionality of Lane Keep Assist.Starting with2016 model year Lane Keep Assist Regular Production Option Code (UHX) replaced Lane Departure Warning Regular Production Option Code (UFL). Lane Keep Assist is designed to assist the driver in keeping the vehicle from drifting out of a driving lane that has clearly identified markings. The electric power steering provides a gentle steering correction if a lane marking has been crossed and the driver has not actively responded.
PIP5163D
This Preliminary Information communication provides information to the technician about engine block of possible cylinder bore damage, scoring or out of round as the possible cause of engine oil consumption, misfire, cylinder leakage or blow by. Technician will need to inspect the engine for Cylinder damage or scoring, An out of round cylinder bore, Dirt intrusion, and Catalytic Converter failure.
PIP5370D
This Preliminary Information communication provides information to the technician that some vehicle may have an “Exhaust Fluid Quality Poor” on the Driver Information Center or a diesel exhaust fluid warning lamp on or other exhaust fluid quality related concerns. Technician will inspect the diesel exhaust fluid for contamination. Technician should use Service Information for Contaminants in Diesel Exhaust Fluid Diagnosis and use special tool J26568 or EN50422 Diesel Exhaust Fluid Refractometer for fluid testing.
18239
18239 - Emissions Recall - General Motors has decided to conduct a Voluntary Emission Recall involving certain 2018 model year vehicles, equipped with 4-cylinder engines (RPO LHN, LEX, L3A, LYX, LKN, LE2, LCV or LTG). On some vehicles, an electrical connection in the circuit board may fail in the engine control module. If this occurs, a malfunction indicator lamp (MIL), such as the Check Engine Light may illuminate. Replace the Engine Control Module (ECM).
PIT5627
This preliminary information is regarding a potential for a noise concern when using the HVAC. Engineering is aware and is investigating this concern.
18245
18245 - Service Update - A 250-millisecond power steering instability occurs as soon as APA (Advanced Park Assist) begins turning the steering wheel into a parking spot. If steering wheel shudder occurs, APA aborts the procedure. Reprogramming of PSCM (Power Steering Control Module).
PIP5151F
This Preliminary Information communication provides information to the technician about vehicles that may have a hard start, no start, rough running, or low fuel pressure. Technician may find Diagnostic Trouble Codes P0087, P0088, P0191 and P128E during the inspection. If during the inspection of the fuel system contamination is found the complete fuel system will need to be cleaned and flushed. After the fuel system is cleaned out test the fuel using the latest version of PIT3173.
PIP5402D
This Preliminary Information communication provides the technician with the diagnosis and repair steps for a vehicle with a check engine light on with Diagnostic Trouble Code P015B or a reduced engine power message with Diagnostic Trouble Code P1101. Technician should look for a missing or damaged O-ring seal in the charge air cooler coupler.
PIP5428D
This Preliminary Information communication advises the technician that the ECM part numbers 55501366, 55502052 and 55485591 will be placed on a parts restriction through the General Motors Technical Assistance Center. Dealer will need to contact General Motors Technical Assistance Center for further assistance.
PIC6095C
This Preliminary Information communication provides information to the technician on how to tell the difference between the integrated center stack, the radio, the human machine interface, and the vehicle communication interface module. There are pictures of all the individual modules for identification purposes.
PIC5260B
This Preliminary Information communication advises the technician the steps on diagnosing the concern. Customer's sunroof operation intermittent, bind, noise, auto-reverse, and/or water leaks.
PIT5608A
This preliminary information explains a potential issue engineering is investigating into water intrusion into the door passthrough connector and effecting door functions.
PIT5619
This Preliminary information communicates a potential issue where the brake pedal may be soft or spongy feeling caused by air trapped in the hydraulic brake system.Engineering is investigating thisconcern.
PIT5099C
This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.
18209
18209 - Service Update. Certain vehicles equipped with a 1.6L diesel engine (RPO LH7), may have been built with an improper alignment of the clamp/gasket assembly connecting the turbocharger to the catalytic converter. This condition may cause a diesel exhaust leak and/or smoke from the underhood area of the vehicle. In addition, a check engine indicator may set with diagnostic trouble code P0421. Dealers are to inspect and replace the turbocharger to catalytic converter clamp/gasket as necessary.
PIP5370C
This Preliminary Information communication provides information to the technician that some vehicle may have an “Exhaust Fluid Quality Poor” on the Driver Information Center or a diesel exhaust fluid warning lamp on or other exhaust fluid quality related concerns. Technician will inspect the diesel exhaust fluid for contamination. Technician should use Service Information for Contaminants in Diesel Exhaust Fluid Diagnosis and use special tool J26568 or EN50422 Diesel Exhaust Fluid Refractometer for fluid testing.
PIP5151E
This Preliminary Information communication provides information to the technician about vehicles that may have a hard start, no start, rough running, or low fuel pressure. Technician may find Diagnostic Trouble Codes P0087, P0088, P0191 and P128E during the inspection. If during the inspection of the fuel system contamination is found the complete fuel system will need to be cleaned and flushed. After the fuel system is cleaned out test the fuel using the latest version of PIT3173.
PIP5508B
This Preliminary Information communication advises the technician that the Product Quality Center has ended the part restriction for the T87A Transmission Control Module.
PIC5953D
This Preliminary Information communication provides information to the technician about vehicles that may have an issue when using Bluetooth voice recognition with an iPhone. Technician should work with the customer to insure the phone contacts to not have any Emojis loaded to any contact.
PIT5613A
This Preliminary information communicates information to the technician about the HVAC pop-up on the radio display may show 61 degrees but the display on the HVAC knobs will show correct temp. Only the radio pop-up is showing the incorrect information. Technicians should not make any repairs. Dealer should communicate to the customer that we apologize for this inconvenience and that General Motors is working on a soulution.This PI will be replaced with a bulletin once repair information is available.
PIC6326A
This Preliminary information communicates to the technician that GM is investigating a condition of a red OnStar LED. The technician is advised what DTC codes may be present, and not to replace any components at this time. Further information will be provided when the investigation is concluded.
PIT5621
This Preliminary information communicates a potential issue where there may be a squeak or creak noise from the brake pedal when applied. Engineering is investigating.
PIP5373B
This Preliminary Information communication provides the technician with steps on how to program an Engine Control Module when getting a Service Programming System error code E4491 or E4423. In some cases Techline Customer Support Center may need to be contacted to resolve the issue.
18095
18095 - Service Update. Certain 2017 ? 2018 model year Cadillac CTS A, 2018 model year Cadillac ATS, and 2018 model year GMC Terrain vehicles have a condition where a portion of the engine control module (ECM) memory is erased following the programming of other modules in the vehicle. The ECM memory is used to store On Board Diagnostic (OBD) data, such as certain emission diagnostic OBD data, that is to be retained after vehicle key-off and ECM shutdown. Reprogram ECM with updated calibration.
PIT5411M
This Preliminary Information communication advises the technician that the Human Machine Interface, Radio or Tuner, radio controls, Integrated Center Stack, and displays are placed on restriction through the General Motors Technical Assistance Center. Dealer will need to contact General Motors Technical Assistance Center for further assistance.
PIT5618
This Preliminary information communicates information to the technician about vehicles with a loud notification chime when shutting off the vehicle with an active Bluetooth call. Technicians should not make any repairs or replace any parts. The dealer should communicate to the customer that we apologize for the inconvienience and that General Motors is working on a solution for this concern.
18176
18176 - Customer Satisfaction - Certain vehicles, equipped with the 1.6L diesel engine (RPO LH7), may have a condition where if the engine control module software experiences an internal integrity fault and the transmission may not shift as designed. Reprogram the engine control module.
PIT5399A
This Preliminary Information communication provides information to the technician about connectivity concerns when connecting an Apple device via USB cord. Technician should insure the customer is using an original equipment manufacturer Apple USB cable.
PIP5519A
This Preliminary information communicates the possibility of the timing chain tesnioner gasket being improperly installed or mis-positioned after major engine repairs causing a low engine oil pressure and dtc p06DE.
PIT5551C
This Preliminary information communicatesa "Forward Collision System Reduced" message displayed on the DIC when the Forward Automatic Braking has been set to the "Alert" setting. This is normal when theFAB has been set to "Alert".
PIT5612
This preliminary information explains a possibility that the sunroof could become inoperative because the module lost memory and that engineering is evaluating the concern.
PIT5613
This Preliminary information communicates information to the technician about the HVAC pop-up on the radio display may show 61 degrees but the display on the HVAC knobs will show correct temp. Only the radio pop-up is showing the incorrect information. Technicians should not make any repairs. Dealer should communicate to the customer that we apologize for this inconvenience and that General Motors is working on a soulution.This PI will be replaced with a bulletin once repair information is available.
18NA141
This informational bulletin provides information on Audio Volume Stuck High or Low with No DTCs and that this is a normal characteristic.
PIT5611
This preliminary information is regarding a condition where the the SDM loses communication due to a software issue.
18NA134
This technical bulletin provides a procedure to test the radios receiver if certain XM channels cut out (mutes) depending on location of the vehicle.
18NA138
This technical bulletin provides a procedure to replace the HMI module to correct a condition of Radio Control (ICS) Display Does Not Remain Off at Times after it Has Been Turned Off in the Radio Settings Menu due to a software concern.
150603002M
This bulletin provides information on approved warranty part numbers for original equipment batteries.
PIE0451
This engineering information bulletin is requesting information from the field on vehicles that have the condition of Malfunction Indicator Lamp Illuminated with DTC P059F Set.
PIE0451A
This engineering information bulletin is requesting information from the field on vehicles that have the condition of Malfunction Indicator Lamp Illuminated with DTC P059F Set.
17NA147
This technical bulletin provides a procedure to perform diagnostics on the codes set and if no problem is found, to replace either the input or output speed sensor.
PIE0448A
This engineering informational bulletin is requesting information from the field on vehicles that have the condition of Service Airbag Indicator Illuminated with DTC U0151 Set.
1208132001E
This informational bulletin explains to the dealer how to cover a possible customers mistake when a fuse has been blown.
18NA126
This informational bulletin provides information for dealership personal and technicians when replacing the body control module (BCM), that a 2nd design BCM is NOT interchangeable with the 1st design BCM.
18NA123
This informational bulletin provides a alternate way of installing a brake controller if the customer request one.
18NA124
This Bulletin provides starting point information to diagnose DTC P206B.
18NA125
This informational bulletin provides information for engine oil life monitor operation calculation.
17NA269
This Technical bulletin provides information on new software to correct the rear camera display being too bright.
18NA120
This technical bulletin provides a procedure to reposition the exhaust clamp to correct a condition of Exhaust Smell in Cabin and/or DTC P0421 Set due to a miss installed clamp.
PIE0452A
This engineering informational bulletin is requesting information from the field on vehicles that have the condition of Charge Air Cooler Ice Blockage with Malfunction Indicator Lamp Illuminated and DTC P0299 Set After Completing Bulletin 18-NA-020
18NA116
This informational bulletin provides information on Install API Manager Message Displayed After Radio Replacement and that the process was not followed correctly if this image appears of replacing the radio.
PI0754C
This PI bulletin provides information on Rear and Side Tempered Glass Spots (Quench Marks) and they are normal characteristic.
PIP5456B
This Preliminary Information communication advises the technician that the 1.6L Diesel Engine (RPO LH7) engine exchange program has ended.
18NA110
This informational bulletin provides information on Recovery of Failed USB Radio Programming Event.
PIT5411L
This Preliminary Information communication advises the technician that the Human Machine Interface, Radio or Tuner, radio controls, Integrated Center Stack, and displays are placed on restriction through the General Motors Technical Assistance Center. Dealer will need to contact General Motors Technical Assistance Center for further assistance.
080730035C
This bulletin provides information on the harmful effects of water or ethylene glycol in transmission fluid.
150603002L
This informational bulletin provides information on approved warranty part numbers for original equipment batteries
17NA312
This technical bulletin provides a procedure to repair the shutter harness if corrosion is found in the electrical connection.
PI0281G
This preliminary informational bulletin provides information to dealership personnel which may be helpful when addressing underbody component corrosion with customers.
PIE0447B
This engineering information bulletin is requesting information from the field on vehicles that have the condition of Infotainment System Freezing and or Touch Screen Not Responding.
130089010B
This informational bulletin provides information to dealership personnel on policies regarding a Product Assistance Claim (PAC) within the Courtesy Transportation Assistance Program.
18NA097
This technical bulletin provides a procedure to reprogram the TCM to correct a condition of Vehicle Wont Shift Out of Park, Stuck in Gear or Tie Up Feeling on 1-2 Shift, Wont Shift Into Park or Reverse, PRNDL May Blink with Possible DTC P187D, P2731, or U0100.
PIE0459
This engineering informational bulletin is requesting information from the field on vehicles that have the condition of When Shifting to Reverse Vehicle Shifts Back to Neutral, Difficult to Shift Out of Park, Drive Gear Backlighting Flashing with Multiple DTCs.
PIE0436A
This engineering information is requesting information from the field on vehicles that have the condition of Speaker Rattle, Speaker Crackle, Poor Sound Quality, Speaker Pop, or Speaker Distortion.
060089031E
This informational bulletin provides information on OEM and Remanufactured Engine and Automatic Transmission/Transaxle Identification.
18NA092
This technical bulletin provides a procedure to repair a bad terminal and re-route the harness to prevent the future event of Radio Audio Randomly Cuts Out DTC U18B4 - Lost Communication with Radio on Ethernet Bus from happening again.
18NA095
This technical bulletin provides a procedure for the rear view driver information camera and rear license plate lamp wiring harness replacement due to the wrong parts being installed at the factory.
110849001W
This technical bulletin provides information on Transport Mode On Message Displayed in Driver Information Center (DIC) and/or Battery Light is Flashing and the procedures to turn the transport mode message on and off.
17NA356
This technical bulletin provides a procedure to replace the SD Card or the USB receptacle to correct a condition of Navigation Inoperative with SD Card Error Message Displayed due to a software issue.
PIT5195D
This Preliminary Information communication provides information to the technician about vehicles that the speedometer needle appears to be inaccurate. Dealer should advise the customer the specification for speedometer needle accuracy is +/- 2 MPH at any given speed when looking straight at the needle.
010310003Q
This bulletin contains information for the new tires that the vehicle is equipped with and that they are covered by General Motors against defects in material or workmanship under the New Vehicle Warranty (in Canada, the Base Warranty Coverage). For vehicles within this warranty period, defective tires will be replaced on a pro rata adjustment basis according to the published distance-based schedule.
PIT5608
This preliminary information explains a potential issue engineering is investigating into water intrusion into the door passthrough connector and effecting door functions.
PIP5563
This Preliminary information communicates of possible chafed wire in the engine harness that is routedon top of the trans assembly.
000089027J
This informational bulletin provides information to dealership personnel on properly eliminating unwanted odors in vehicles.
PIC6326
This Preliminary information communicates to the technician that GM is investigating a condition of a red OnStar LED. The technician is advised what DTC codes may be present, and not to replace any components at this time. Further information will be provided when the investigation is concluded.
18NA080
This technical bulletin provides a procedure on how to install an oil heater on the oil pan and how to route/mount the wiring harness.
PIT5411K
This Preliminary Information communication advises the technician that the Human Machine Interface, Radio or Tuner, radio controls, Integrated Center Stack, and displays are placed on restriction through the General Motors Technical Assistance Center. Dealer will need to contact General Motors Technical Assistance Center for further assistance.
110089002C
This informational bulletin was created to inform that any accessories that are installed from the GM factory will be covered under the standard vehicle warranty and dealer installed accessories will be covered for a full year (12 months).
17NA238
This Technical bulletin provides a correction for Wi-Fi Hotspots or Data Sharing Feature Not Working once Turned on.
18NA036
This technical bulletin provides repair information to correct a customer concern of hearing high pitched whistle, wind noise coming from the roof of the vehicle.
PIC6325
This Preliminary Information communication advises the technician that the Human Machine Interface, Radio or Tuner, radio controls, Integrated Center Stack, display, and Media Disc Players are placed on restriction through the General Motors Technical Assistance Center. Dealer will need to contact General Motors Technical Assistance Center for further assistance. When the Technician is working on the Regular Production Option Code (IOR) radio, the Technician should review the Diagnostic Starting Point Chart
PIE0447A
This engineering information bulletin is requesting information from the field on vehicles that have the condition of Infotainment System Freezing and or Touch Screen Not Responding.
030089006P
This informational bulletin provides the dealership with how to prep a vehicle for delivery to the customer to aid in higher CSi scores.
PIE0450A
This engineering informational bulletin is requesting information from the field on vehicles that have the condition of Vehicle No Start/Slow Crank.
17NA215
This technical bulletin provides a procedure to properly reprogram an onstar module to correct a condition of Red LED, No WiFi Operation, and/or Limited OnStar® Module Functionality After OnStar Module Replacement for Another Condition.
18NA065
This technical bulletin provides a procedure to replace the brake booster if the build date of the booster falls within a certain date due to the booster causing a Clunk Noise When Applying Brakes.
090604015C
This informational bulletin provides a revision for 09-06-04-015B (Vehicles Sitting Outside on Dealer Lots for Extended Periods with Hard Start/No Start Condition) to add the 2015-2018 model years.
18NA062
This informational bulletin provides the tech to refer to a field action 17337 to update the ECM to the latest calibration available.
PIE0454
This engineering informational bulletin is requesting information from the field on vehicles that have the condition of Front Door Window Switch Inoperative.
18NA057
This informational bulletin explains to the technician not to replace parts if the codes listed have been set.
18NA051
This technical bulletin provides a procedure to update the radio with the latest calibrations to correct a condition of TTY Phone Feature Icon Missing from Radio Display Setting due to a software abnormality.
PIE0452
This engineering informational bulletin is requesting information from the field on vehicles that have the condition of Charge Air Cooler Ice Blockage with Malfunction Indicator Lamp Illuminated and DTC P0299 Set After Completing Bulletin 18-NA-020
090604026N
This informational bulletin provides information on identifying Non-GM Engine Calibrations for Gasoline Engines using the Tech 2 or GDS 2 9U.S. and Canada
PIE0450
This engineering informational bulletin is requesting information from the field on vehicles that have the condition of Vehicle No Start/Slow Crank.
110089005L
This warranty administration bulletin provides information on Dealer Empowerment Labor Operations and Customer Enthusiasm.
PIT5587A
This preliminary information explains that there is a software issue causing the driver mode switch to not change modes , that engineering has released new calibrations to address this concern.
PIT5607A
This preliminary information was created to express that engineering is investigating the issue of a service engine soon lamp on and a code P050F low vacuum code storing.
18NA032
This technical bulletin provides a procedure to replace the turn signal switch with the correct one due to the wrong one being installed at the plant.
18NA042
This technical bulletin provides a procedure on reprogramming the ICS to correct a condition of Air Filter Life Check System Message Displayed due to a software anomaly.
PIE0448
This engineering informational bulletin is requesting information from the field on vehicles that have the condition of Service Airbag Indicator Illuminated with DTC U0151 Set.
17NA405
This technical bulletin provides a procedure to replace the radio to correct the condition of Intermittent White Radio Screen When Starting Vehicle and/or Radio Resets Shortly After Start-Up with a Phone Paired due to an internal radio concern.
18NA041
This technical bulletin provides a procedure to reprogram the HVAC module to correct a condition of HVAC Inoperative during Remote Start Event with Accessory Remote Start Kit due to a calibration concern.
PIP5512B
This Preliminary information communicates that the restriction for the GF9 trans assembly has ended.
PIT5411J
This Preliminary Information communication advises the technician that the Human Machine Interface, Radio or Tuner, radio controls, Integrated Center Stack, display, and Media Disc Players are placed on restriction through the General Motors Technical Assistance Center. Dealer will need to contact General Motors Technical Assistance Center for further assistance.
PIC6322
This PI was created to inform the customer of a possible concern with phone contacts not being listed when using bluetooth. The bulletin provides information and a work around while Engineering investigates
PIE0447
This engineering information bulletin is requesting information from the field on vehicles that have the condition of Infotainment System Freezing and or Touch Screen Not Responding.
PIP4670E
This Preliminary Information communication provides information to the technician about a no start or another concern after swapping an Engine Control Module or other modules from one vehicle to another. The Global Architecture electrical system associated with these vehicles does not allow controller swaps between vehicles.
030603004W
This warranty administration bulletin provides policy information on the requirements for battery testing and warranty replacements.
18NA034
This Bulletin provides a reminder to the Service Personnel to refer to Investigate Vehicle History in Global Warranty Management for Campaign 17337 and verify that it has been performed on the vehicle. If it has been performed Clear DTC and return to service.
060601010D
This informational bulletin explains how the catalytic converters may need an inspection, cleaning or replacement if debris have entered the exhaust system.
150603002K
This informational bulletin provides information on approved warranty part numbers for original equipment batteries
150603001D
This informational bulletin provides information to diagnose batteries that have set for a long period of time and/or cold weather climates and testing those batteries.
18NA027
This informational bulletin provides information retaining to the fact that Service Manuals will now be available on USB.
18NA030
This Bulletin provides a reminder to the Service Personnel to refer to Investigate Vehicle History in Global Warranty Management for Campaign 17337 and verify that it has been performed on the vehicle before proceeding with any diagnostics or repairs.
PIP5226B
This Preliminary Information communication provides information to the technician about finding needle bearings during an oil change. Technician will gain access to the roller rockers to inspect them. Only replace the roller rocker that is missing needle bearings. Be sure to clean the oil drains to retrieve the needle bearings. Each roller rocker has 66 bearings.
17NA411
This technical bulletin provides repair information to correct a customer concern of the headliner sagging at the front.
PIP5511A
This Preliminary information communicates the potential for a flashing MIL and DTC p0300 to occur in areas of high amounts of rain fall or humidity. This is due to the moisture that can accumulate in the charge air cooler from the rapid cooling of the internal air and be ingested into the engine.
PIT3271H
This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles. General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.
PIT5607
This preliminary information was created to express that engineering is investigating the issue of a service engine soon lamp on and a code P050F low vacuum code storing.
17337 02
17337 02 Phase 3 - Product Emission. General Motors has decided to conduct a Voluntary Emission Recall involving certain vehicles, equipped with a diesel engine. The engine control module in these vehicles may not properly diagnose a fault in the exhaust particulate matter sensor. Additionally, a subset of these vehicles, certain 2017 model year Chevrolet Silverado HD and GM Sierra HD vehicles, may in rare instances exhibit a condition in which the engine surges up to 2,800 RPM during vehicle coast or vehicle brakingProgram the engine control module, and transmission control module when applicable.
PIT5481C
This Preliminary Information communication provides information to the technician with additional information on the functionality of Lane Keep Assist.Starting with2016 model year Lane Keep Assist Regular Production Option Code (UHX) replaced Lane Departure Warning Regular Production Option Code (UFL). Lane Keep Assist is designed to assist the driver in keeping the vehicle from drifting out of a driving lane that has clearly identified markings. The electric power steering provides a gentle steering correction if a lane marking has been crossed and the driver has not actively responded.
PIP5540A
This Preliminary information communicates to the technician the need to inspect the induction system for potential icing issues in very cold ambient temperatures. To allow the ice to melt so that it can be drained from the related components. That any of the listed DTC's may set with or without poor engine performance.
100864002D
This warranty bulletin explains how to determine if an outside mirrior was damaged by the customer and what is considered warranty and non-warranty.
PIE0440A
This engineering informational bulletin is ending the need for information from the field on vehicles that have the condition of Sunroof or Sunshade Inoperative.
050851001I
This information bulletin provides a procedure on how to remove the paint stain that may present itself under the shipping film.
PI0653E
This preliminary informational bulletin provides information on Damaged, Disassembled or Improperly Packaged Turbochargers Returned to Warranty Part Center.
060089026N
This warranty bulletin provides labor operation numbers for customer concerns that cant be duplicated.
010310003P
This bulletin contains information for the new tires that the vehicle is equipped with and that they are covered by General Motors against defects in material or workmanship under the New Vehicle Warranty (Base Warranty Coverage). For vehicles within this warranty period, defective tires will be replaced on a pro rata adjustment basis according to the published distance-based schedule.
PIP5540
This Preliminary information communicates to the technician the need to inspect the induction system for potential icing issues in very cold ambient temperatures. To allow the ice to melt so that it can be drained from the related components.
PIP5472D
This Preliminary Information communication provides information to the technician related to vehicles that have a Malfunction Indicator Lamp on. A technician may find Diagnostic Trouble Code P050D set as current or history. The technician is advised to first perform the SI diagnostic. That if the diagnostic fails to isolate the concern, then replace only the exhaust side SHLA's (Stationary Hydraulic Lash Adjuster) and to retest for the concern.
050604022O
This informational bulletin provides information on the TOP TIER Detergent Gasoline Licensed Brands and the TOP TIER Diesel Fuel Licensed Brands that are recommended for use in all GM vehicles.
PIE0433A
This engineering informational bulletin is requesting information from the field on vehicles that have the condition of Engineering Information ? Malfunction Indicator Lamp (MIL) On DTCs P0171 Fuel Trim System Lean Bank 1 and/or P0174 Fuel Trim System Lean Bank 2.
PIP5512A
This Preliminary information communicates that the valve body assembly for any vehicle equipped with a 9T50/60 transmission assembly equipped with the ETRS will require engineering review for possible complete transmission assembly replacement if diagnoses leads to be a valve body or ETRSconcern.
17465
17465 - Service Update. Certain vehicles equipped with air conditioning (RPO C4P or C67) and Engine Remote Start (RPO BTV) or Accessory Remote Start Kit (RPO S6P), when outside temperatures are below 42 degrees F (6 deg. C) may have a condition in which the heating, ventilation, air conditioning (HVAC) blower motor and defrost will not operate during an engine remote start event. Reprogram the HVAC control module.
17NA403
This technical bulletin provides a procedure to replace the radio to correct the condition of Infotainment Display is Scrambled and/or Pixelated due to an internal radio concern.
PIC5650D
This Preliminary Information communication provides information to the technician about vehicles that have an intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble Codes B3055, B3060, and/or B3935. Technician should not replace any parts for this concern. If unable to duplicate the concern ask if the customer uses any Radio Frequency Identification Devices when the concern is present. Dealer should also direct their customers to the appropriate section in the Owner manuals that references that the device complies.
PIC5491K
This Preliminary Information communication provides information to the technician about vehicles that have an OnStar system that will not power up. Technician should turn off the ignition and cancel retained accessory power. After the vehicle has powered down remove power to the OnStar module for five minutes. After the power has been removed for five minutes, if the OnStar system is working release the vehicle. If the OnStar system is still inoperative continue with published Service Information diagnostics.
PIT5354B
This Preliminary Information communication advises the technician how to determine if the vehicle is equipped with wireless fidelity. Technician should check the Regular Production Option Code list for (VV4).
040089015R
This warranty administration bulletin provide policy information on required operating procedures.
16NA075
This Bulletin provides procedures to correct a condition of Power Foldaway Mirror Glass Shake, Flutter at Normal Driving Speeds
17NA232
This technical bulletin provides repair information to correct a customer concern of power liftgate stops when opening and/or will not close from open position, technicians may find DTC B153E or B396A set.
000310003W
This warranty administration bulletin provides information on The tires supplied with a new vehicle are covered by General Motors against defects in material or workmanship under the Bumper-to-Bumper New Vehicle Limited Warranty.
080730026E
This informational bulletin provides information on Some vehicles may rock or move slightly forward or rearward while in Park at start up after cold soak. This condition may be accompanied by a clunk noise. This is a slight movement that is more often seen visually, rather than felt, when viewed from the outside and using the auto-start feature, if equipped.
17337 Phase 2
17337 01 Phase 2 - Product Emission. General Motors has decided to conduct a Voluntary Emission Recall involving certain vehicles, equipped with a diesel engine. The engine control module in these vehicles may not properly diagnose a fault in the exhaust particulate matter sensor. Additionally, a subset of these vehicles, certain 2017 model year Chevrolet Silverado HD and GM Sierra HD vehicles, may in rare instances exhibit a condition in which the engine surges up to 2,800 RPM during vehicle coast or vehicle brakingProgram the engine control module, and transmission control module when applicable.
17NA388
This technical bulletin provides a procedure to reprogram the HVAC control module to correct a condition of HVAC Inoperative During Remote Start Event due to a calibration concern.
070089037L
This warranty administration bulletin provide policy information for courtesy transportation and roadside assistance programs.
PIP5472C
This Preliminary Information communication provides information to the technician related to vehicles that have a Malfunction Indicator Lamp on. A technician may find Diagnostic Trouble Code P050D set as current or history. The technician is advised that if the engine misfires during very specific cold start conditions, to replace only the exhaust side SHLA's (Stationary Hydraulic Lash Adjuster) and to retest for the concern.
120089007A
This informational bulletin provides information on dealer responsibility for cargo carrying capacity labeling and the part numbers for the labels.
150603001C
This informational bulletin provides information to diagnose batteries that have set for a long period of time and/or cold weather climates and testing those batteries.
17NA359
This informational bulletin provides information on the fact that WMA files are not accepted by the specific radios.
17NA380
This Technical bulletin provides information for installing clips to the exhaust and cradle hanger due to the insulator coming off to correct a rattle type noise.
PIC5839D
This Preliminary Information communication provides information to the technician about vehicles that may have a clock that is slow to update while driving when the clock auto set feature enabled. Dealer should communicate to the customer this condition is a normal operating characteristic of their vehicle.
PIP5417B
This Preliminary Information communication provides information to the technician related to utilizing crankcase pressure testing to aid in engine oil leak diagnostics. The technician is directed to perform the testing and to check related components based on the results.
150603002J
This informational bulletin provides information on approved warranty part numbers for original equipment batteries
070089036I
This informational bulletin provides information to dealership personnel on enhancing field product reports with digital pictures.
16NA239
This Bulletin provides a procedure to activate/enable 4G LTE Wi-Fi Hotspot on New vehicle.
17NA386
This informational bulletin provides information for the technicians on multi-media infotainment tester (MIT), does not function properly when diagnosing infotainment complaints, which may lead to mis-diagnosis.
150603002I
This informational bulletin provides information on approved warranty part numbers for original equipment batteries
010601011J
This informational bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil consumption.
16NA356
This technical bulletin provides a procedure to clear the codes and re-evaluate the XM radio channels to correct a condition of audio muting when listening to some Sirius XM channels but if they change channels they will find others that experience normal audio. This could be due to interference from transmitting sources outside of Sirius XM?s frequency range.
PIC6316
This Preliminary Information communication provides information to the technician about vehicles that after start up the radio resets if the customer’s phone is paired to the infotainment system. Technician will need to check for Diagnostic Trouble Codes and perform published Service Information diagnosis as needed. When there are no Diagnostic Trouble Codes present technician should not attempt any repairs. Dealer should communicate to the customer that we apologize for this inconvenience and that General Motors is working on a solution for this concern.
PIP5534
This Preliminary information communicates additional diagnostics to assist the dealer technician with diagnosing and repairing trouble code P2097.
17NA344
This informational bulletin provides information for the technician when looking up the P/N for the 3.5 mm audio jack for the USB, to make sure and enter the VIN# to ensure the correct part is being ordered.
PI1149A
This preliminary information bulletin provides a procedure on how to check for the customer concern of a blank radio with/without audio, by checking the the wiring harness, ECU and reprograming the HMI software update, if the wiring or ECU are not the cause.
PIE0440
This engineering informational bulletin is requesting information from the field on vehicles that have the condition of Engineering Information ? Sunroof or Sunshade Inoperative.
17NA142
This informational bulletin provides information on Wireless Charging Module Diagnosis and cell phone compatibility.
PIT5597
This preliminary information was created to communicate a software issue not allowing the HVAC to turn on when the vehicle is remote started. It functions correctly when started regularly. Engineering will release a calibration to fix this in the future.
040730013D
This informational bulletin provides information to dealership personnel on automatic transmission shift and engine drivability concerns and/or MIL ON due to aftermarket oil bath air filter use.
16NA158
This bulletin describes the Dealer special tool loan program process.
17NA370
This informational bulletin provides direction for towing a vehicle with a car dolly.
070604019F
This technical bulletin provides repair information for repairing the IP to body harness connector to correct a customer concern for intermittent Malfunction Indicator Lamp (MIL) illuminated with Reduced Engine Power displayed and DTC P2138 set.
17NA297
This informational bulletin provides information for assisting the customer in setting the position for the memory mirror and the reverse tilt
17NA346
This informational bulletin provides a listing of the parts availability for coax repair procedures and what is needed to complete some repairs.
PIT5590A
This Preliminary information communicates to the technician, that they may be working on a concern of a Service Driver Assist System Message with B172E stored in history Do not replace any parts. Engineering is aware of the issue and a new control module is in development and will be available Q1 2018.
17337 01 (Bullet
17337 01 - Product Emission. General Motors has decided to conduct a Voluntary Emission Recall involving certain vehicles, equipped with a diesel engine. The engine control module in these vehicles may not properly diagnose a fault in the exhaust particulate matter sensor. Additionally, a subset of these vehicles, certain 2017 model year Chevrolet Silverado HD and GM Sierra HD vehicles, may in rare instances exhibit a condition in which the engine surges up to 2,800 RPM during vehicle coast or vehicle brakingProgram the engine control module, and transmission control module when applicable.
17427 (Bulletin
17427 - Service Update. Certain vehicles equipped with a trailer package (RPO V92) may have a trailer turn signal and brake lamp that is inoperative on a connected trailer due to an incorrect calibration. Dealers are to reprogram the body control module.
17NA358
This technical bulletin provides a procedure to rework the radio control assembly to correct a condition of Gap Between Upper Dash Pad and Center Stack due to a fit issue.
PIP5532
This Preliminary information communicates there may be a concern with trans SFL completion if attempting through TIS2WEB if trans is in park.
PIC6314
This Preliminary Information communication provides information to the technician about vehicles that after start up the radio display will be black for 30 seconds then turn white. Dealer should communicate to the customer that we apologize for this inconvenience and that General Motors is working on a solution for this concern.
17328-02 (Bullet
17328-02 - Customer Satisfaction ( Update Procedure Revised). Vehicles need to be reprogrammed with an updated software package. This new software package will provide changes to the climate control system, certain audio features and the in-vehicle navigation system so they continue to function properly. The changes will also prevent instances of intermittent system lock-up. OnStar will update vehicles remotely through in-vehicle prompts from the radio display. However, some customers may decline the vehicle update or the update is attempted, but is not successful. In such cases, and in all export markets, dealers will be required to reprogram the vehicle with the new software package.
PIC3100F
This Preliminary Information communication provides information to the technician about vehicle's odometer appears to be inaccurate relative to a known distance traveled. Technician should obtain a hand-held GPS unit to test the odometer. If a hand held GPS unit is not available, the only other option is to verify the miles traveled using a surveyor's wheel or a dynamometer.
17396 (Bulletin
17396- Customer Satisfaction. Certain vehicles were supplied with a vehicle owner manual that overstates the intended un-braked trailer weight by up to 1000 lbs. Dealers should print and insert the revised owner manual page(s) included in this bulletin.
17NA246
This technical bulletin provides a procedure to replace an affected belt molding that may not fit correctly due to being produced the wrong size with the newly designed part.
17328-02
All 2018 model year Cadillac ATS, ATS-V, CTS, CTS-V and GMC Terrain vehicles need to be reprogrammed with an updated software package. This new software package will provide changes to the climate control system, certain audio features and the in-vehicle navigation system so they continue to function properly. The changes will also prevent instances of intermittent system lock-up.
17337
General Motors has decided to conduct a Voluntary Emission Recall involving certain 2016 model year Chevrolet Colorado, GMC Canyon; 2017 model year Chevrolet Express, GMC Savana; 2017-2018 model year Chevrolet Colorado, Cruze, Silverado HD, GMC Canyon, Sierra HD and 2018 model year Chevrolet Equinox, GMC Terrain vehicles, equipped with a diesel engine. The engine control module in these vehicles may not properly diagnose a fault in the exhaust particulate matter sensor. Additionally, a subset of these vehicles, certain 2017 model year Chevrolet Silverado HD and GM Sierra HD vehicles, may in rare instances exhibit a condition in which the engine surges up to 2,800 RPM during vehicle coast or vehicle braking. Correction Program the engine control module, and transmission control module when applicable.
17337 (Bulletin
17337 - Emission Recall. General Motors has decided to conduct a Voluntary Emission Recall involving certain vehicles, equipped with a diesel engine. The engine control module in these vehicles may not properly diagnose a fault in the exhaust particulate matter sensor. Additionally, a subset of these vehicles, certain vehicles, may in rare instances exhibit a condition in which the engine surges up to 2,800 RPM during vehicle coast or vehicle braking. Dealers will program the engine control module, and transmission control module when applicable.
17337-01
General Motors has decided to conduct a Voluntary Emission Recall involving certain 2016 model year Chevrolet Colorado, GMC Canyon; 2017 model year Chevrolet Express, GMC Savana; 2017-2018 model year Chevrolet Colorado, Cruze, Silverado HD, GMC Canyon, Sierra HD and 2018 model year Chevrolet Equinox, GMC Terrain vehicles, equipped with a diesel engine. The engine control module in these vehicles may not properly diagnose a fault in the exhaust particulate matter sensor. Additionally, a subset of these vehicles, certain 2017 model year Chevrolet Silverado HD and GM Sierra HD vehicles, may in rare instances exhibit a condition in which the engine surges up to 2,800 RPM during vehicle coast or vehicle braking. Correction Program the engine control module, and transmission control module when applicable.
17396
Certain 2018 model year GMC Terrain vehicles were supplied with a vehicle owner manual that overstates the intended un-braked trailer weight by up to 1000 lbs. Correction Dealers should print and insert the revised owner manual page(s) included in this bulletin.
17427
Condition Certain 2018 model year GMC Terrain vehicles equipped with a trailer package (RPO V92) may have a trailer turn signal and brake lamp that is inoperative on a connected trailer due to an incorrect calibration. Correction Dealers are to reprogram the body control module.
PIP5428C
This Preliminary Information communication advises the technician that the ECM part numbers 55501366, 55502052 and 55485591 will be placed on a parts restriction through the General Motors Technical Assistance Center. Dealer will need to contact General Motors Technical Assistance Center for further assistance.
PIT5574C
This Preliminary information communicates that there is a condition on some 2018 Chevrolet Equinox where thefuel gauge does not read full after tank is filled and advises engineering is working on a field fix.
PIE0436
This engineering information is requesting information from the field on vehicles that have the condition of Speaker Rattle, Speaker Crackle, Poor Sound Quality, Speaker Pop, or Speaker Distortion.
PIT5551B
This Preliminary information communicatesa "Forward Collision System Reduced" message displayed on the DIC when theForward Automatic Braking has been set to the "Alert" setting. This is normal when theFAB has been set to "Alert".
PIP5517A
This Preliminary information communicates the following to the dealer. If an engine oil leak has been isolated to the front crankshaft seal, check for misfires low engine compression and/or cylinder leakage readings. These issues could cause excessive positive crankcase pressure leading to engine oil leaks.
16NA407 4
This informational bulletin advised the technician not to do anything about the DTC set.
17NA331
This informational bulletin provides information to the customer about the rear camera guidelines not being present at times due to the VBM taking over the rear camera option.
PIP5496A
This Preliminary information communicates an issue inside the fuel tank where the fuel vent hose may be disconnected from the fuel pump module assembly and recommended repair procedures.
PIP5508A
This Preliminary Information communication advises the technician that the Product Quality Center has a part restriction for the T87A Transmission Control Module. The dealer technician is advised to call the GM Product Quality Center for further assistance.
PIC5650C
This Preliminary Information communication provides information to the technician about vehicles that have an intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble Codes B3055, B3060, and/or B3935. Technician should not replace any parts for this concern. If unable to duplicate the concern ask if the customer uses any Radio Frequency Identification Devices when the concern is present. Dealer should also direct their customers to the appropriate section in the Owner manuals that references that the device complies.
PIC6048H
This Preliminary Information communicates to thetechnician that some customers may comment on the operation of their haptic seat during a Lane Keep Assist event. Lane Keep Assist works differently than Lane Departure Warning. The Lane Keep Assist icon is solid amber, Forward Camera Module is actively commanding a torque to Electronic Power Steering. This means that the driver should also feel some feedback from the steering wheel. No Chimes or haptic in the seat. Lane Keep Assist icon is flashing amber; Forward Camera Module is actively commanding torque to Electronic Power Steering. This will also be accompanied with Lane Departure Warning chimes and haptic in the seat feedback based on the setting chosen in the vehicle settings. This will take place when the vehicle has crossed lane marking by (40 cm) or (15.75 in).
PIT5590
This Preliminary information communicates to the technician, that they may be working on a concern of a Service Driver Assist System Message with B172E stored in history Do not replace any parts. Engineering is aware of the issue and a new control module is in development and will be available Q1 2019.
17NA247
This informational bulletin explains a normal small exhaust leak and residual build up on the EGR housing.
PIT5589
This Preliminary information communicates information that GM is working on software to correct rear camera screens too bright at night and not to make any repairs.
PIC5492F
This Preliminary Information communication provides information to the technician about vehicles that have a Diagnostic Trouble Code B101D-37 history in the Vehicle Communication Interface Module or telematics communication interface control module. Engineering has determined that this code will only display in history on the scan tool and will not cause issues with OnStar system operation.
16NA407
This informational bulletin advised the technician not to do anything about the DTC set.
PIT5587
This preliminary information explains that there is a software issue causing the driver mode switch to not change modes , that engineering is working to address the concern and how to change the modes using the current calibrations.
PIT5353B
This Preliminary Information communication provides information to the technician about what XM offerings are available for vehicles. A dealer or customer can access the website listed below for vehicle specific XM offerings and availability.
070849020M
IPC Odometer Programming Method Quick Reference Guide
140089004D
Information for Fleet Vehicles Ignition Key, Fob and Key Rings Configuration Some Customers are bundling multiple keys, fobs, and key tags together on a single crimped loop or a cable. This practice may result in unintended key rotation, and should be discontinued immediately. The information in this bulletin details the proper configurations for the ignition key, fob, key rings and key tags and applying a QR code sticker or barcode sticker to a key fob.
150089004B
Information Regarding the Differences Between Fluid Leakage and Seepage This bulletin is intended to help identify the differences between what is considered a fluid leak and what is considered seepage. Improper diagnosis may lead to unnecessary component replacement. Use the following information to determine if the condition is normal acceptable seepage or a defective component
150089005A
Essential Tools that Include Consumable Parts (U.S. Only)
150603002H
Original Equipment Batteries Part Number and ACDelco Replacement Battery Approved Warranty Part Numbers Correct battery cold cranking amperage (CCA) ratings and type are critical for proper test results when using the EL-50313. Access to the battery specification label, which contains the OEM part number and CCA rating and type, may be difficult without component removal. Refer to the table below for the original equipment ratings and part numbers used to set up a proper battery test. There has been some confusion as to the correct ACDelco battery warranty replacement. Refer to the table below for the correct battery warranty replacement. The correct ACDelco battery warranty replacement in the catalog is designated by the "Original Equipment Replacement" note in the description field.
16-NA-407
Information on Chassis Control Module (CCM) Receives Invalid Data and Sets DTC U0422 The Technician may find DTCs U0422 set. The Technician may also find the following DTCs set. U1534 U1538 Information Based on analysis with the BCM team, during vehicle startup (on occasion) the PEPS module arbitration along with high bus traffic leads to the BCM setting the door open switch virtual device availability (VDA) to unavailable. The BCM does not update the VDA back to Available until the door switch changes state (this signal is event based as opposed to periodic). The ICCM sets the U0422 DTC after 1 second of either the door ajar VDA or door open VDA being unavailable. Correction Ignore CCM U0422 DTC (no service necessary) unless it is a current/active code or is accompanied by associated BCM faults U1534 or U1538.
16-NA-407 4
Information on Chassis Control Module (CCM) and Hybrid Powertrain Control Module (HPCM) Receives Invalid Data and Sets DTC U0422 The technician may find DTC U0422 set. The technician may also find the following DTCs set: U1534 U1538 Based on analysis with the BCM and Hybrid Powertrain Control Module (HPCM) teams, during vehicle startup (on occasion) the PEPS module arbitration along with high bus traffic leads to the BCM or HPCM setting the door open switch virtual device availability (VDA) to unavailable. The BCM or HPCM does not update the VDA back to Available until the door switch changes state (this signal is event based as opposed to periodic). The ICCM and HPCM sets the U0422 DTC after 1 second of either the door ajar VDA or door open VDA being unavailable
17-NA-247
Information on Traces of EGR Cooler Housing Actuator Exhaust Residue Seen in Colder Climates Some customers may comment that exhaust residue (2) can be seen condensing onto the aluminum housing of the EGR assembly, making it appear as if the bypass actuator arm seal (1) has failed
17-NA-265
Flutter or Thump Noise from Rear of Vehicle Condition Some customers may comment on hearing a flutter or thump noise from the rear of the vehicle. The noise is most noticeable while driving above 40 km/h (25 mph), with the HVAC off, or in recirculation mode Cause The cause of the condition may be the rear pressure relief valves (PRVs) opening and closing.
17-NA-330
Normal Characteristic Push to Talk Button on Steering Wheel Control is Inoperative Condition Some customers may comment on one of the following conditions: 1. The push to talk button on the steering wheel control is inoperative when there is no phone device is paired with the vehicle. Note: The push to talk button, however, still answer OnStar hands-free calls (if equipped). 2. Cannot delete USB names from the radio display. The Radio displays the names of USB drives that were previously installed and have been removed. Cause This condition may be due to one of the following: Condition 1, no action is required. It is normal operation if you do not have a phone device paired with the vehicle via Bluetooth. Condition 2, the radio displays the last 3 sources used for the radio like AM, FM, XM, Bluetooth device streaming music or USB drive. The sources are highlighted/actively listed even after the source is removed from the system. To delete the name of the USB from the radio display, push the more button on the display and select another radio sources like AM, FM or XM. Note: The radio will show the last 3 audio sources after removed, as shown in the illustration above Correction DO NOT replace the radio assembly as this is a normal design characteristic for the infotainment system.
17-NA-334
Information on Diesel Engine Soot Deposits at the Variable Turbine Geometry (VGT) Pin Condition Some customers may comment that combustion deposits or soot (1) can be seen coming from the Turbo Actuator Pin/Arm (2). Information This is normal operation and will not affect the function of the Turbocharger. There is a small gap between the seal and the shaft to allow for proper rotation. Do Not replace the Turbocharger.
PIP5402C
This Preliminary Information communication provides the technician with the diagnosis and repair steps for a vehicle with a check engine light on with Diagnostic Trouble Code P015B or a reduced engine power message with Diagnostic Trouble Code P1101. Technician should look for a missing or damaged O-ring seal in the charge air cooler coupler.
PIT5236K
This Preliminary Information communication provides information to the technician about vehicles that have a Diagnostic Trouble Code B101D stored in Telematics Communication Interface Control Module. Technician will use Global Diagnostic System 2 to review the Firmware Over-the-Air version. If the Firmware Over-the-Air version on the scan tool equals 6708 the technician will need to contact General Motors Technical Assistance Center for further assistance. If the Firmware Over-the-Air version on the scan tool is lower than 6708 Dealer can order the part thought the Instrument Sales and Service website process.
PIE0433
This engineering informational bulletin is requesting information from the field on vehicles that have the condition of Engineering Information ? Malfunction Indicator Lamp (MIL) On DTCs P0171 Fuel Trim System Lean Bank 1 and/or P0174 Fuel Trim System Lean Bank 2.
PIT5578A
This Preliminary information communicates the need to replace the heater hose clamps anytime the heater hoses are serviced.
17NA281
This informational bulletin provides information on RDM Axle Ratios for AWD Vehicles for Vibration Diagnostics When Using the Pico Scope
030603004V
This warranty administration bulletin provides policy information on the requirements for battery testing and warranty replacements.
17NA301
This informational bulletin explains to the technician to erase the code P2598 set during PDI.
PIT5074K
This Preliminary Information communication provides information to the technician about the use of J-35616-64B terminal test probe, replacement terminals, and terminated leads. The J-35616-64B is the latest test probe released for checking tension or probing the .64 series terminals. The test probe terminal has been released in the terminal repair kit (J-38125-620H) located in Lear Tray 7 part number 963716-2. There are 5 terminated leads in a package part number is 13505346, which can be ordered through your normal General Motors Customer Care and Aftersales parts channel.
PIP5402B
This Preliminary Information communication provides the technician with the diagnosis and repair steps for a vehicle with a check engine light on with Diagnostic Trouble Code P015B or a reduced engine power message with Diagnostic Trouble Code P1101. Technician should look for a missing or damaged O-ring seal in the charge air cooler coupler.
PIP5151D
This Preliminary Information communication provides information to the technician about vehicles that may have a hard start, no start, rough running, or low fuel pressure. Technician may find Diagnostic Trouble Codes P0087, P0088, P0191 and P128E during the inspection. If during the inspection of the fuel system contamination is found the complete fuel system will need to be cleaned and flushed. After the fuel system is cleaned out test the fuel using the latest version of PIT3173.
040601029I
This informational bulletin explains the importance of maintaining the vehicle.
100089005G
This warranty admin bulletin explains to the technician additional information may be needed when submitting transactions when doing wiring repairs.
PIP5519
This Preliminary information communicates the possibility of the timing chain tensioner gasket being improperly installed or mis-positioned after major engine repairs causing a low engine oil pressure and dtc p06DE.
000601012H
This informational bulletin advises the possible issues that may occur using a scotch brite pad or highly abrasive disk on gasket sealing surfaces or reused parts.
PIP5517
This Preliminary information communicates the following to the dealer. If an engine oil leak has been isolated to the front crankshaft seal, check for misfires low engine compression and/or cylinder leakage readings. These issues could cause excessive positive crankcase pressure leading to engine oil leaks.
PIT5389E
This Preliminary Information communication provides information to the technician about vehicle that may have an OnStar system that has progression tones when pressing the blue or red button. Technician will need to call General Motors Technical Assistance Center with the scan tool data from the OnStar system.
150603002G
This informational bulletin provides information on approved warranty part numbers for original equipment batteries
16NA377
This informational bulletin provides information on a Service Emission System Message and/or a Malfunction Indicator Lamp illuminated. This usually occurs after recently filling the DEF tank with the ignition in the on position due to some DEF fill equipment uses pumps that create a high level of temporary aeration of the DEF fluid being dispensed in the tank.
PIP5370B
This Preliminary Information communication provides information to the technician that some vehicle may have an “ Exhaust Fluid Quality Poor ” on the Driver Information Center or a diesel exhaust fluid warning lamp on or other exhaust fluid quality related concerns. Technician will inspect the diesel exhaust fluid for contamination. Technician should use Service Information for Contaminants in Diesel Exhaust Fluid Diagnosis and use special tool J26568 or EN50422 Diesel Exhaust Fluid Refractometer for fluid testing.
PIT3099Q
This Preliminary Information communication provides information to the technician about installing General Motors Accessory parts/kits. Technicians should refer to Service Information for information regarding most accessories. Technicians may also contact Partech and/or the Techline Customer Support Center for additional support.
070601016D
This informational bulletin provides information on Internal Engine Noise or Damage After Oil Filter Replacement.
00-06-01-026J
This informational bulletin provides information on Intake Manifold Inspection/Replacement After Severe Internal Engine Damage.
13-08-116-001C
The intent of this technical bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for causing multiple customer concerns that do not have other diagnostic methods to identify them.
17-NA-276
This informational bulletin provides information on Loss of Phone Pairing When Vehicle Shuts Down in Demo Mode and that this is considered a normal characteristic of the vehicle in demo mode.
PIP5456A
This Preliminary Information communication advises the technician that the 1.6L Diesel Engine (RPO LH7) has been placed on Engine Exchange program. Dealer will need to contact General Motors Product Quality Center for further assistance.
17-NA-273
This technical bulletin provides a procedure to add lubricant to the armrest hinge springs if making noise.
99-08-51-001D
Thins informational bulletin provides information on Paint-less Dent Repair Process.
03-08-46-004T
This informational bulletin provides information on OnStar® VCIM is currently restricted parts. By working closely with our dealers and technicians, through the part restriction process, the General Motors team will gain a better understanding of any field concerns that may develop.
PIT5411H
This Preliminary Information communication advises the technician that the Human Machine Interface, Radio or Tuner, radio controls, Integrated Center Stack, display, and Media Disc Players are placed on restriction through the General Motors Technical Assistance Center. Dealer will need to contact General Motors Technical Assistance Center for further assistance.
PIP5163C
This Preliminary Information communication provides information to the technician about engine block of possible cylinder bore damage, scoring or out of round as the possible cause of engine oil consumption, misfire, cylinder leakage or blow by. Technician will need to inspect the engine for Cylinder damage or scoring, An out of round cylinder bore, Dirt intrusion, and Catalytic Converter failure.
17-NA-262
This technical bulletin provides a procedure to perform a RDCCM update to correct a possible clunking noise from the tcase or rear axle clutches.
PIC6302
The PI was created to advise of an engineering investigation for a concern of unable to connect toOnStar Virtual Advisor when selecting "New Destination" in the OnStar menu.
17-NA-211
This informational bulletin provides to the technician, locations to check for possible loose or damaged electrical connections that may set a DTC instead of just replacing a part.
PIP5512
This Preliminary information communicates that the valve body assembly for any vehicle equipped with a 9T50/60 transmission assembly equipped with the ETRS will require engineering review for possible complete transmission assembly replacement if diagnoses leads to be a valve body or ETRSconcern.
17-NA-213
This informational bulletin provides information for the service parts identification (SPID) label replacement.
PIC5932B
This Preliminary Information communication provides information to the technician about customers that may complain of various concerns when using Bluetooth components. Technician should use the Preliminary Information to gather information from the customer on their Bluetooth device and the concern they are having before calling General Motors Technical Assistance Center.
04-00-89-015Q
This warranty administration bulletin provide policy information on required operating procedures.
17-NA-254
This New Model Feature Bulletin provides General Information, Training Courses, Special Tools Information and other Topics to help the Service and Sales Personnel Become Familiar with the Features of the 2018 GMC Terrain.
PIP5511
This Preliminary information communicates the potential for a flashing MIL and DTC p0300 to occur in areas of high amounts of rain fall or humidity. This is due to the moisture that can accumulate in the charge air cooler from the rapid cooling of the internal air and be ingested into the engine.
08-08-44-029H
This warranty administration bulletin provide policy information on warranty and policy exchange program for electronic products for U.S. and Canada dealers only.
17-NA-238
This informational bulletin provides information for Wi-Fi Hotspots or Data Sharing Feature Not Working once Turned on.
04-00-89-015P
This warranty administration bulletin provide policy information on required operating procedures.
17-NA-244
This informational bulletin provides information on Information on How to Prevent Inadvertent Vehicle Starting from Key Fob or OnStar Mobile Application and where to locate the information for future use.
17-NA-246
This technical bulletin provides a procedure to replace an affected belt molding that may not fit correctly due to being produced the wrong size with the newly designed part.
17-NA-242
This informational bulletin provides to the tech the new version of SPS that will prompt warnings when trying to reprogram modules that have been already reprogrammed.
17-NA-206
This informational bulletin provides information for dealers/technicians on addressing a customer concern of the appearance of a liftgate actuator leak.
17-NA-230
This informational bulletin provides information on mcgard wheel locks and if the key ever fractures that they will replace it via the website provided.
17-NA-232
This technical bulletin provides repair information to correct a customer concern of power liftgate stops when opening and/or will not close from open position, technicians may find DTC B153E or B396A set.
PIC6291
This Preliminary Information communication provides information to the technician that when scanning a vehicle for Diagnostic Trouble Codes, may find Diagnostic Trouble Codes that apply to components that the vehicle is not equipped with, current in the radio. Technician may clear the Diagnostic Trouble Code but it will return. Technician should not replace the radio or any other components for this concern. Technician can ignore the Diagnostic Trouble Code that is set if the vehicle is not equipped with the component. Technician will follow published Service Information diagnostics if the Diagnostic Trouble Code is set for a module that the vehicle is equipped with.
PIC5588D
This Preliminary Information communication provides information to the technician on the programming and activation of the OnStar system. For many 2008 and prior model year GM vehicles, the programming is performed using the Tech 2 and the activation is initiated by a Service Programming System. For the 2010 and UP model year vehicles, the OnStar set-up procedure and OnStar Activation request have been combined into a single programming event called OnStar Set-up and Activation in Service Programming System.
00-03-10-002K
This informational bulletin provides information on Chemical Staining, Pitting, Corrosion and/or Spotted Appearance of Chromed Aluminum Wheels.
PI1410B
This preliminary informational bulletin provides information regarding the normal characteristic of instrument panel red brake light intermittently comes on.
00-06-01-012G
This informational bulletin advises the possible issues that may occur using a scotch brite pad or highly abrasive disk on engine surfaces.
05-00-89-029D
This informational bulletin provides information on General Motors Dealership Critical Equipment Requirements and Recommendations.
17-NA-160
This technical bulletin provides a procedure to remove the IP compartment and add dielectric grease to the hinges.
03-00-89-006N
This informational bulletin provides the dealership with how to prep a vehicle for delivery to the customer to aid in higher CSi scores.
17-NA-153
This informational bulletin provides information and operating tips for the hands free lift gate.
04-00-89-015O
This warranty administration bulletin provide policy information on required operating procedures.
16-NA-367
This informational bulletin explains the need to change the oil used in the LFV, LE2 engines, to a dexos 1 full synthetic to avoid piston damage.
99-04-20-002J
This informational bulletin provides information on Driveline Clunk Noise and what is acceptable and what is considered normal operations.
PI0671A
This preliminary information bulletin provides information for diagnosing a power steering fluid leak at the fluid reservoir.
17-NA-067
This informational bulletin provides information on On rare occasions, a security code input message with SPS error code E5659, M5304, and/or M5530 may be displayed in TIS2web when the technician is programming any module. If this concern is encountered, the technician should start by ensuring that the module being programmed is not a used module and that the VIN matches on VIN plate, TIS2web programming screen, and GDS2 module identification information screen.
06-08-47-001M
This information bulletin explains the labor operation numbers used for submitting warranty claims and how to setup, and reprogram modules.
10-00-89-006F
This informational bulletin provides information for dealers how to submit a product information report.
02-00-89-002Q
This informational bulletin provides information for dealers/technicians on when and how to submit a field product report.
01-03-10-003O
This bulletin contains information for the new tires that the vehicle is equipped with and that they are covered by General Motors against defects in material or workmanship under the New Vehicle Warranty (Base Warranty Coverage). For vehicles within this warranty period, defective tires will be replaced on a pro rata adjustment basis according to the published distance-based schedule.
08-03-10-006F
This technical bulletin provides a procedure on how to clean and resurface wheel bead seats. for vehicles that have the condition of Tire Slowly Goes Flat, Tire Air Loss, Low Tire Pressure Warning Light Illuminated, Aluminum Wheel Bead Seat Corrosion (Clean and Resurface Wheel Bead Seat)
18036
18036 - Service Update. Certain vehicles without an auto high beam option (RPO TQ5) may have been assembled with the incorrect high beam turn signal multifunction switch (TMFS). When customers press the auto high beam button on the high beam TMFS switch nothing will happen. High beams will operate if the customer push/pulls the TMFS. Dealers are to replace the TMFS, and inform the customer that their vehicle is not equipped with the auto high beam feature.
Complaint counts are reports filed with NHTSA, not failure rates. A common model collects more of them than a rare one that breaks more often.