CSP 910019
Service Bulletin/Repair Instructions
Customer Satisfaction Program released to have a protective heat shield installed behind convection microwave on units identified below to address concerns with excessive heat buildup.
Vehicle report
Technical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.
CSP 910019
Customer Satisfaction Program released to have a protective heat shield installed behind convection microwave on units identified below to address concerns with excessive heat buildup.
Complaint counts are reports filed with NHTSA, not failure rates. A common model collects more of them than a rare one that breaks more often.